2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 58 32 0 6 3 0 0 90 10 31
2020 PG-04 50 40 0 10 0 0 0 90 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 81 13 3 3 0 0 0 94 3 31
2020 PG-04 80 10 10 0 0 0 0 90 0 10
2017 PG 77 23 0 0 0 0 0 100 0 26
2014 PG 80 20 0 0 0 0 0 100 0 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 48 39 10 3 0 0 0 87 3 31
2020 PG-04 50 50 0 0 0 0 0 100 0 10
2019 PG 59 33 0 4 4 0 0 93 7 27
2019 PG-04 64 36 0 0 0 0 0 100 0 11
2017 PG 51 15 8 15 11 0 0 66 26 26
2014 PG 87 7 7 0 0 0 0 93 0 15

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 61 29 10 0 0 0 0 90 0 31
2020 PG-04 60 30 10 0 0 0 0 90 0 10
2019 PG 52 44 4 0 0 0 0 96 0 27
2019 PG-04 36 64 0 0 0 0 0 100 0 11
2018 PG 46 42 12 0 0 0 0 88 0 26
2017 PG 70 26 4 0 0 0 0 96 0 26
2014 PG 67 27 0 7 0 0 0 93 7 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 58 35 0 6 0 0 0 94 6 31
2020 PG-04 60 20 0 20 0 0 0 80 20 10
2019 PG 56 41 4 0 0 0 0 96 0 27
2019 PG-04 45 55 0 0 0 0 0 100 0 11
2017 PG 62 30 4 4 0 0 0 92 4 26
2014 PG 67 20 13 0 0 0 0 87 0 15

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 45 26 13 10 3 0 3 73 13 31
2020 PG-04 50 30 0 10 10 0 0 80 20 10
2019 PG 48 33 15 4 0 0 0 81 4 27
2019 PG-04 36 55 9 0 0 0 0 91 0 11
2018 PG 50 35 8 0 8 0 0 85 8 26
2017 PG 66 26 0 0 8 0 0 92 8 26
2014 PG 40 33 20 7 0 0 0 73 7 15

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 29 42 23 6 0 0 0 71 6 31
2020 PG-04 20 50 20 10 0 0 0 70 10 10
2019 PG 26 56 19 0 0 0 0 81 0 27
2019 PG-04 18 64 18 0 0 0 0 82 0 11
2018 PG 19 35 27 8 12 0 0 54 19 26
2017 PG 47 30 15 0 8 0 0 77 8 26
2014 PG 27 40 7 7 20 0 0 67 27 15

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 35 26 29 6 3 0 0 61 10 31
2020 PG-04 40 20 20 10 10 0 0 60 20 10
2019 PG 41 26 30 4 0 0 0 67 4 27
2019 PG-04 27 36 36 0 0 0 0 64 0 11
2018 PG 23 31 38 4 4 0 0 54 8 26
2017 PG 43 45 8 0 4 0 0 89 4 26
2014 PG 27 47 20 7 0 0 0 73 7 15

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 42 48 10 0 0 0 0 90 0 31
2020 PG-04 50 40 10 0 0 0 0 90 0 10
2019 PG 37 59 4 0 0 0 0 96 0 27
2019 PG-04 36 64 0 0 0 0 0 100 0 11
2018 PG 35 42 12 12 0 0 0 77 12 26
2017 PG 54 35 11 0 0 0 0 89 0 26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 55 35 10 0 0 0 0 90 0 31
2020 PG-04 60 30 10 0 0 0 0 90 0 10
2019 PG 37 48 7 4 4 0 0 85 7 27
2019 PG-04 36 55 9 0 0 0 0 91 0 11
2018 PG 35 46 15 4 0 0 0 81 4 26
2017 PG 66 26 4 4 0 0 0 92 4 26
2014 PG 53 27 7 13 0 0 0 80 13 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 26 26 3 6 0 0 65 10 31
2020 PG-04 60 20 0 0 20 0 0 80 20 10
2019 PG 33 37 26 4 0 0 0 70 4 27
2019 PG-04 27 27 36 9 0 0 0 55 9 11
2018 PG 23 38 23 4 12 0 0 62 15 26
2017 PG 47 34 11 4 4 0 0 81 8 26

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 45 42 6 3 3 0 0 87 6 31
2020 PG-04 50 30 10 10 0 0 0 80 10 10
2019 PG 37 37 26 0 0 0 0 74 0 27
2019 PG-04 27 55 18 0 0 0 0 82 0 11
2018 PG 23 46 8 15 8 0 0 69 23 26
2017 PG 51 30 8 8 4 0 0 81 11 26
2014 PG 60 20 13 7 0 0 0 80 7 15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 26 42 26 6 0 0 0 68 6 31
2020 PG-04 40 40 10 10 0 0 0 80 10 10
2019 PG 30 41 22 7 0 0 0 70 7 27
2019 PG-04 9 64 27 0 0 0 0 73 0 11
2018 PG 23 35 23 15 4 0 0 58 19 26
2017 PG 32 45 15 8 0 0 0 77 8 26
2014 PG 40 27 7 20 7 0 0 67 27 15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 35 23 3 0 0 0 74 3 31
2020 PG-04 40 40 20 0 0 0 0 80 0 10
2019 PG 30 52 15 4 0 0 0 81 4 27
2019 PG-04 18 55 18 9 0 0 0 73 9 11
2018 PG 27 42 27 0 4 0 0 69 4 26
2017 PG 43 45 8 0 4 0 0 89 4 26
2014 PG 40 13 13 20 13 0 0 53 33 15

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 45 32 19 0 3 0 0 77 3 31
2020 PG-04 40 30 20 0 10 0 0 70 10 10
2019 PG 38 42 12 4 4 0 0 81 8 26
2019 PG-04 20 60 10 10 0 0 0 80 10 10
2018 PG 31 50 8 8 4 0 0 81 12 26
2017 PG 55 38 4 4 0 0 0 92 4 26
2014 PG 47 27 13 7 7 0 0 73 13 15

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 35 45 13 3 3 0 0 81 6 31
2020 PG-04 30 50 10 10 0 0 0 80 10 10
2019 PG 19 56 26 0 0 0 0 74 0 27
2019 PG-04 9 73 18 0 0 0 0 82 0 11
2018 PG 23 42 15 12 8 0 0 65 19 26
2017 PG 36 45 11 4 4 0 0 81 8 26
2014 PG 47 20 7 13 13 0 0 67 27 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 29 13 16 3 0 0 68 19 31
2020 PG-04 20 50 20 0 10 0 0 70 10 10
2019 PG 41 37 19 0 4 0 0 78 4 27
2019 PG-04 55 36 9 0 0 0 0 91 0 11
2018 PG 27 42 23 0 4 0 4 72 4 26
2017 PG 35 42 19 4 0 0 0 77 4 26
2014 PG 20 40 7 27 7 0 0 60 33 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 10 23 23 26 19 0 0 45 32 31
2020 PG-04 10 20 30 30 10 0 0 40 30 10
2019 PG 15 19 22 22 19 4 0 42 35 27
2019 PG-04 9 18 27 18 18 9 0 40 30 11
2018 PG 12 31 35 15 8 0 0 23 42 26
2017 PG 8 19 26 24 24 0 0 47 26 26
2014 PG 21 43 21 14 0 0 0 14 64 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 3 6 16 39 35 0 0 74 10 31
2020 PG-04 0 0 20 40 40 0 0 80 0 10
2019 PG 11 4 19 44 19 4 0 65 15 27
2019 PG-04 9 9 9 45 18 9 0 70 20 11
2018 PG 12 15 31 27 12 4 0 40 28 26
2017 PG 8 11 11 24 35 8 4 66 21 26
2014 PG 29 29 21 14 0 7 0 15 62 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 13 16 29 16 19 3 3 38 31 31
2020 PG-04 0 20 40 20 20 0 0 40 20 10
2019 PG 26 11 22 22 19 0 0 41 37 27
2019 PG-04 27 18 18 18 18 0 0 36 45 11
2018 PG 19 31 23 12 15 0 0 27 50 26
2017 PG 15 26 15 32 8 0 4 41 43 26
2014 PG 47 20 27 0 7 0 0 7 67 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 10 10 32 29 19 0 0 48 19 31
2020 PG-04 10 10 40 40 0 0 0 40 20 10
2019 PG 22 26 15 11 26 0 0 37 48 27
2019 PG-04 27 27 27 0 18 0 0 18 55 11
2018 PG 23 12 27 19 15 4 0 36 36 26
2017 PG 8 23 26 28 11 0 4 41 31 26
2014 PG 33 47 13 7 0 0 0 7 80 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 13 10 29 29 19 0 0 48 23 31
2020 PG-04 20 0 30 30 20 0 0 50 20 10
2019 PG 7 7 33 22 30 0 0 52 15 27
2019 PG-04 9 0 45 18 27 0 0 45 9 11
2018 PG 12 15 31 23 15 4 0 40 28 26
2017 PG 4 30 15 21 26 0 4 49 35 26
2014 PG 27 27 27 13 0 7 0 14 57 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 10 3 16 35 26 10 0 68 14 31
2020 PG-04 0 0 40 40 20 0 0 60 0 10
2019 PG 11 15 22 30 19 4 0 50 27 27
2019 PG-04 0 27 18 36 9 9 0 50 30 11
2018 PG 23 23 31 15 8 0 0 23 46 26
2017 PG 15 23 26 20 8 0 9 30 41 26
2014 PG 21 29 29 14 0 7 0 15 54 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 10 3 32 26 29 0 0 55 13 31
2020 PG-04 0 0 50 10 40 0 0 50 0 10
2019 PG 7 19 33 15 22 4 0 38 27 27
2019 PG-04 9 18 45 9 18 0 0 27 27 11
2018 PG 19 31 19 19 12 0 0 31 50 26
2017 PG 11 19 26 20 20 0 4 41 31 26
2014 PG 15 23 31 23 0 8 0 25 42 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 6 16 29 32 16 0 0 48 23 31
2020 PG-04 0 20 30 40 10 0 0 50 20 10
2019 PG 4 11 26 26 30 4 0 58 15 27
2019 PG-04 0 0 27 45 27 0 0 73 0 11
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 26 29 16 3 0 13 13 74 4 31
2020 PG-04 30 20 30 0 0 10 10 63 0 10
2019 PG 30 33 15 11 0 0 11 71 13 27
2019 PG-04 9 36 18 18 0 0 18 56 22 11
2018 PG 23 31 27 0 4 8 8 64 5 26
2017 PG 45 31 15 0 0 0 9 84 0 26
2014 PG 40 27 13 7 0 13 0 77 8 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 71 19 10 0 0 0 0 90 0 31
2020 PG-04 80 10 10 0 0 0 0 90 0 10
2019 PG 52 30 19 0 0 0 0 81 0 27
2019 PG-04 36 36 27 0 0 0 0 73 0 11
2018 PG 35 31 23 8 4 0 0 65 12 26
2017 PG 58 31 11 0 0 0 0 89 0 26
2014 PG 53 20 20 7 0 0 0 73 7 15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 80 20 0 0 0 0 0 100 0 30
2020 PG-04 80 20 0 0 0 0 0 100 0 10
2019 PG 44 44 4 4 4 0 0 89 7 27
2019 PG-04 27 64 0 9 0 0 0 91 9 11
2018 PG 42 38 19 0 0 0 0 81 0 26
2017 PG 74 11 15 0 0 0 0 85 0 26
2014 PG 47 47 7 0 0 0 0 93 0 15

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 42 42 16 0 0 0 0 84 0 31
2020 PG-04 50 40 10 0 0 0 0 90 0 10
2019 PG 22 52 22 4 0 0 0 74 4 27
2019 PG-04 18 55 27 0 0 0 0 73 0 11
2018 PG 35 31 31 0 0 4 0 68 0 26

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 58 13 13 3 0 10 3 81 4 31
2020 PG-04 50 20 10 10 0 10 0 78 11 10
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 52 16 26 0 0 0 6 72 0 31
2020 PG-04 40 30 30 0 0 0 0 70 0 10
2019 PG 59 33 7 0 0 0 0 93 0 27
2019 PG-04 64 27 9 0 0 0 0 91 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 61 26 6 6 0 0 0 87 6 31
2020 PG-04 60 40 0 0 0 0 0 100 0 10
2019 PG 67 26 7 0 0 0 0 93 0 27
2019 PG-04 64 27 9 0 0 0 0 91 0 11
2018 PG 42 38 12 0 4 4 0 84 4 26
2017 PG 54 39 8 0 0 0 0 92 0 26
2014 PG 60 20 13 0 0 7 0 86 0 15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 68 23 10 0 0 0 0 90 0 31
2020 PG-04 70 30 0 0 0 0 0 100 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 61 29 6 3 0 0 0 90 3 31
2020 PG-04 60 40 0 0 0 0 0 100 0 10
2019 PG 63 30 7 0 0 0 0 93 0 27
2019 PG-04 55 36 9 0 0 0 0 91 0 11
2018 PG 42 42 8 4 4 0 0 85 8 26
2017 PG 62 38 0 0 0 0 0 100 0 26
2014 PG 47 40 7 0 0 7 0 93 0 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PG 29 71 31
2020 PG-04 20 80 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 42 26 16 3 0 10 3 78 4 31
2020 PG-04 40 20 20 0 0 10 10 75 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 61 29 6 3 0 0 0 90 3 31
2020 PG-04 60 30 10 0 0 0 0 90 0 10
2019 PG 70 26 0 4 0 0 0 96 4 27
2019 PG-04 73 27 0 0 0 0 0 100 0 11
2018 PG 38 46 8 4 4 0 0 85 8 26
2017 PG 77 15 4 4 0 0 0 92 4 26
2014 PG 53 40 7 0 0 0 0 93 0 15
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 55 32 6 3 0 3 0 90 3 31
2020 PG-04 60 30 0 10 0 0 0 90 10 10
2019 PG 30 44 15 4 7 0 0 74 11 27
2019 PG-04 27 45 9 9 9 0 0 73 18 11
2018 PG 35 23 15 15 4 8 0 63 21 26
2017 PG 39 39 11 11 0 0 0 77 11 26
2014 PG 20 33 20 13 7 7 0 57 21 15

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 48 35 3 6 6 0 0 84 13 31
2020 PG-04 50 30 0 10 10 0 0 80 20 10
2019 PG 27 46 15 8 4 0 0 73 12 26
2019 PG-04 20 50 10 20 0 0 0 70 20 10
2018 PG 31 31 12 12 12 4 0 64 24 26
2017 PG 47 26 11 15 0 0 0 74 15 26
2014 PG 27 20 40 0 7 7 0 50 7 15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 45 35 10 3 3 3 0 83 7 31
2020 PG-04 60 20 10 10 0 0 0 80 10 10
2019 PG 30 33 22 4 7 4 0 65 12 27
2019 PG-04 27 45 9 0 9 9 0 80 10 11
2018 PG 23 35 19 12 8 4 0 60 20 26
2017 PG 39 30 11 15 0 5 0 72 16 26
2014 PG 20 27 33 7 7 7 0 50 14 15

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 32 16 10 3 0 0 71 13 31
2020 PG-04 40 30 0 30 0 0 0 70 30 10
2019 PG 26 41 19 7 7 0 0 67 15 27
2019 PG-04 18 55 9 9 9 0 0 73 18 11
2018 PG 19 31 23 12 12 4 0 52 24 26
2017 PG 35 42 11 8 4 0 0 77 11 26
2014 PG 13 33 20 20 7 7 0 50 29 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 48 29 19 3 0 0 0 77 3 31
2020 PG-04 60 20 20 0 0 0 0 80 0 10
2019 PG 48 30 19 4 0 0 0 78 4 27
2019 PG-04 45 27 27 0 0 0 0 73 0 11
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 29 58 13 0 0 0 0 87 0 31
2020 PG-04 20 70 10 0 0 0 0 90 0 10
2019 PG 26 52 15 0 4 4 0 81 4 27
2019 PG-04 9 64 18 0 0 9 0 80 0 11
2018 PG 27 38 15 8 4 8 0 71 13 26
2017 PG 35 42 15 8 0 0 0 77 8 26
2014 PG 27 47 7 7 0 13 0 85 8 15

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 32 45 16 0 3 3 0 80 3 31
2020 PG-04 30 60 10 0 0 0 0 90 0 10
2019 PG 19 35 27 12 4 4 0 56 16 26
2019 PG-04 9 45 18 18 0 9 0 60 20 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 29 48 19 3 0 0 0 77 3 31
2020 PG-04 40 50 10 0 0 0 0 90 0 10
2019 PG 26 56 7 4 4 0 4 85 8 27
2019 PG-04 27 55 9 0 0 0 9 90 0 11
2018 PG 27 42 23 4 0 0 4 72 4 26
2017 PG 46 42 0 8 4 0 0 89 11 26
2014 PG 60 20 13 0 7 0 0 80 7 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 52 39 10 0 0 0 0 90 0 31
2020 PG-04 40 50 10 0 0 0 0 90 0 10
2019 PG 27 42 27 0 4 0 0 69 4 26
2019 PG-04 9 64 27 0 0 0 0 73 0 11
2018 PG 35 31 27 4 4 0 0 65 8 26

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 16 26 19 3 3 26 6 62 10 31
2020 PG-04 20 30 10 10 0 30 0 71 14 10
2019 PG 22 33 19 7 4 15 0 65 13 27
2019 PG-04 18 18 27 18 0 18 0 44 22 11
2018 PG 15 31 38 0 4 12 0 52 4 26
2017 PG 27 26 23 8 4 0 12 61 13 26
2014 PG 27 0 27 13 13 20 0 33 33 15

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 45 16 0 0 0 0 84 0 31
2020 PG-04 40 50 10 0 0 0 0 90 0 10
2019 PG 37 48 7 4 4 0 0 85 7 27
2019 PG-04 36 64 0 0 0 0 0 100 0 11
2018 PG 27 50 15 0 4 4 0 80 4 26
2017 PG 66 30 4 0 0 0 0 96 0 26
2014 PG 27 40 20 0 7 7 0 71 7 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 45 26 19 10 0 0 0 71 10 31
2020 PG-04 50 20 20 10 0 0 0 70 10 10
2019 PG 23 42 12 12 8 4 0 68 20 26
2019 PG-04 9 45 9 18 9 9 0 60 30 11
2018 PG 23 31 8 19 15 4 0 56 36 26
2017 PG 51 11 15 15 8 0 0 62 23 26
2014 PG 27 27 13 13 13 7 0 57 29 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 68 16 6 0 0 0 10 93 0 31
2020 PG-04 70 10 10 0 0 0 10 89 0 10
2019 PG 56 30 15 0 0 0 0 85 0 27
2019 PG-04 55 36 9 0 0 0 0 91 0 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 68 23 3 0 0 0 6 97 0 31
2020 PG-04 60 30 0 0 0 0 10 100 0 10
2019 PG 81 15 4 0 0 0 0 96 0 27
2019 PG-04 82 18 0 0 0 0 0 100 0 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 87 0 0 0 0 3 10 100 0 31
2020 PG-04 90 0 0 0 0 0 10 100 0 10
2019 PG 89 11 0 0 0 0 0 100 0 27
2019 PG-04 91 9 0 0 0 0 0 100 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 84 3 0 3 0 0 10 96 4 31
2020 PG-04 80 0 0 10 0 0 10 89 11 10
2019 PG 93 7 0 0 0 0 0 100 0 27
2019 PG-04 100 0 0 0 0 0 0 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 16 52 23 0 3 6 0 72 3 31
2020 PG-04 20 60 10 0 10 0 0 80 10 10
2019 PG 22 44 30 4 0 0 0 67 4 27
2019 PG-04 18 64 9 9 0 0 0 82 9 11
2018 PG 19 46 23 8 0 4 0 68 8 26
2017 PG 40 38 15 8 0 0 0 77 8 26

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 43 50 0 3 0 3 0 97 3 30
2019 PG 46 35 19 0 0 0 0 81 0 26
2019 PG-04 30 60 10 0 0 0 0 90 0 10
2018 PG 42 42 12 0 4 0 0 85 4 26
2017 PG 59 30 4 4 0 4 0 92 4 26
2014 PG 60 20 7 7 0 7 0 86 7 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 45 42 10 0 0 3 0 90 0 31
2020 PG-04 50 30 10 0 0 10 0 89 0 10
2019 PG 42 46 12 0 0 0 0 88 0 26
2019 PG-04 30 70 0 0 0 0 0 100 0 10
2018 PG 31 42 12 0 8 8 0 79 8 26
2017 PG 40 41 19 0 0 0 0 81 0 26
2014 PG 60 20 13 0 0 7 0 86 0 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 48 42 6 0 0 0 3 93 0 31
2020 PG-04 40 60 0 0 0 0 0 100 0 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 43 33 10 7 0 3 3 82 7 30
2020 PG-04 50 20 10 20 0 0 0 70 20 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 71 16 13 0 0 0 0 87 0 31
2020 PG-04 70 0 30 0 0 0 0 70 0 10
2019 PG 48 41 11 0 0 0 0 89 0 27
2019 PG-04 36 55 9 0 0 0 0 91 0 11
2018 PG 42 46 4 4 4 0 0 88 8 26
2017 PG 62 30 4 4 0 0 0 92 4 26
2014 PG 67 20 0 0 7 7 0 93 7 15

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 65 23 3 3 6 0 0 87 10 31
2020 PG-04 60 20 0 10 10 0 0 80 20 10
2019 PG 41 37 15 0 4 4 0 81 4 27
2019 PG-04 18 73 0 0 0 9 0 100 0 11
2018 PG 27 46 12 8 8 0 0 73 15 26
2017 PG 59 26 4 0 11 0 0 85 11 26
2014 PG 47 0 27 13 7 7 0 50 21 15

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 65 19 10 0 6 0 0 84 6 31
2020 PG-04 60 20 10 0 10 0 0 80 10 10
2019 PG 37 37 19 0 4 4 0 77 4 27
2019 PG-04 18 64 9 0 0 9 0 90 0 11
2018 PG 32 52 4 4 8 0 0 84 12 25
2017 PG 56 28 0 0 16 0 0 84 16 25
2014 PG 47 0 33 7 7 7 0 50 14 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 58 19 10 6 6 0 0 77 13 31
2020 PG-04 70 10 0 10 10 0 0 80 20 10
2019 PG 33 26 30 4 4 4 0 62 8 27
2019 PG-04 36 27 27 0 0 9 0 70 0 11
2018 PG 28 16 32 8 12 4 0 46 21 25
2017 PG 42 39 4 8 8 0 0 81 15 26
2014 PG 47 0 0 40 7 7 0 50 50 15
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 PG 16 42 42 31
2020 PG-04 10 60 30 10
2019 PG 26 33 41 27
2019 PG-04 27 27 45 11
2018 PG 38 27 35 26
2017 PG 27 58 15 26
2014 PG 60 13 27 15

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PG 0 20 80 0 0 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PG 19 81 26

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 19 19 6 6 0 35 13 75 13 31
2020 PG-04 20 0 0 10 0 60 10 67 33 10
2019 PG 7 11 44 7 4 15 11 25 15 27
2019 PG-04 0 0 64 9 0 18 9 0 13 11
2018 PG 15 12 23 8 0 31 12 47 13 26
2017 PG 30 19 11 0 0 27 12 81 0 26
2014 PG 20 0 33 0 7 40 0 33 11 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 19 35 0 0 6 0 62 0 31
2020 PG-04 40 0 50 0 0 10 0 44 0 10
2019 PG 26 19 33 11 4 7 0 48 16 27
2019 PG-04 9 9 45 18 0 18 0 22 22 11
2018 PG 23 27 27 4 4 15 0 59 9 26
2017 PG 46 26 16 0 0 11 0 82 0 26
2014 PG 27 27 20 0 0 27 0 73 0 15
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PG 0 100 31
2020 PG-04 0 100 10
2019 PG 0 100 27
2019 PG-04 0 100 11
2018 PG 0 100 26

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 23 19 6 0 0 39 13 87 0 31
2020 PG-04 20 0 10 0 0 60 10 67 0 10
2019 PG 15 15 44 0 0 15 11 40 0 27
2019 PG-04 0 18 55 0 0 18 9 25 0 11
2018 PG 15 15 23 4 4 27 12 50 13 26
2017 PG 34 19 15 0 0 24 9 78 0 26
2014 PG 20 20 20 0 0 40 0 67 0 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 32 10 0 0 16 3 88 0 31
2020 PG-04 40 20 20 0 0 20 0 75 0 10
2019 PG 30 26 33 7 0 4 0 58 8 27
2019 PG-04 9 27 45 9 0 9 0 40 10 11
2018 PG 27 23 27 0 4 19 0 62 5 26
2017 PG 42 26 20 0 0 11 0 78 0 26
2014 PG 33 27 13 0 0 27 0 82 0 15
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 50 7 30 3 0 0 10 63 4 30
2020 PG-04 40 10 40 10 0 0 0 50 10 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 26 26 26 16 6 0 0 52 23 31
2020 PG-04 30 20 40 10 0 0 0 50 10 10
2019 PG 4 33 19 15 26 0 4 38 42 27
2019 PG-04 0 36 27 27 9 0 0 36 36 11
2018 PG 4 19 19 19 38 0 0 23 58 26
2017 PG 4 19 31 20 26 0 0 23 46 26

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 16 23 32 19 10 0 0 39 29 31
2020 PG-04 10 30 40 0 20 0 0 40 20 10
2019 PG 26 33 15 15 11 0 0 59 26 27
2019 PG-04 18 55 9 9 9 0 0 73 18 11
2018 PG 15 12 35 31 8 0 0 27 38 26
2017 PG 24 31 30 8 8 0 0 55 15 26

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 23 26 32 6 13 0 0 48 19 31
2020 PG-04 10 40 30 0 20 0 0 50 20 10
2019 PG 30 26 11 19 15 0 0 56 33 27
2019 PG-04 27 27 18 9 18 0 0 55 27 11
2018 PG 19 12 27 27 12 0 4 32 40 26
2017 PG 28 41 19 8 4 0 0 70 11 26

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 26 26 26 6 13 0 3 53 20 31
2020 PG-04 30 20 30 0 20 0 0 50 20 10
2019 PG 38 23 23 12 4 0 0 62 15 26
2019 PG-04 30 30 30 10 0 0 0 60 10 10
2018 PG 20 24 32 16 8 0 0 44 24 25
2017 PG 20 42 11 26 0 0 0 62 26 26

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 19 29 3 3 0 6 62 7 31
2020 PG-04 40 30 20 0 10 0 0 70 10 10
2019 PG 64 20 8 0 4 0 4 88 4 25
2019 PG-04 73 18 0 0 0 0 9 100 0 11
2018 PG 54 15 19 0 4 0 8 75 4 26
2017 PG 59 30 4 0 0 0 8 96 0 26

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 23 35 19 10 13 0 0 58 23 31
2020 PG-04 30 40 10 0 20 0 0 70 20 10
2019 PG 41 41 11 4 4 0 0 81 7 27
2019 PG-04 36 55 9 0 0 0 0 91 0 11
2018 PG 27 31 15 8 19 0 0 58 27 26
2017 PG 49 19 25 4 4 0 0 68 8 26

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 23 30 20 7 13 0 7 57 21 30
2020 PG-04 30 40 10 0 20 0 0 70 20 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 52 26 19 0 3 0 0 77 3 31
2020 PG-04 80 10 10 0 0 0 0 90 0 10
2019 PG 48 30 15 4 4 0 0 78 7 27
2019 PG-04 36 45 9 9 0 0 0 82 9 11
2018 PG 23 42 27 4 4 0 0 65 8 26
2017 PG 38 51 4 8 0 0 0 89 8 26

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 37 37 10 10 7 0 0 73 17 30
2019 PG 33 33 19 4 11 0 0 67 15 27
2019 PG-04 18 64 9 0 9 0 0 82 9 11
2018 PG 12 38 35 4 12 0 0 50 15 26
2017 PG 34 43 15 4 4 0 0 77 8 26

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 48 32 10 6 3 0 0 81 10 31
2020 PG-04 70 20 10 0 0 0 0 90 0 10
2019 PG 41 30 19 4 7 0 0 70 11 27
2019 PG-04 36 45 9 0 9 0 0 82 9 11
2018 PG 23 35 19 12 12 0 0 58 23 26
2017 PG 58 20 23 0 0 0 0 77 0 26

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 52 19 19 3 6 0 0 71 10 31
2020 PG-04 50 20 20 10 0 0 0 70 10 10
2019 PG 56 26 19 0 0 0 0 81 0 27
2019 PG-04 64 27 9 0 0 0 0 91 0 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 19 45 23 6 6 0 0 65 13 31
2020 PG-04 20 50 30 0 0 0 0 70 0 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 16 23 19 3 0 0 55 23 31
2020 PG-04 40 20 20 20 0 0 0 60 20 10
2019 PG 41 26 26 4 4 0 0 67 7 27
2019 PG-04 36 36 27 0 0 0 0 73 0 11
2018 PG 31 31 12 12 15 0 0 62 27 26
2017 PG 38 20 31 4 8 0 0 58 11 26

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 65 16 13 3 0 0 3 83 3 31
2020 PG-04 80 20 0 0 0 0 0 100 0 10
2019 PG 59 22 4 7 4 4 0 85 12 27
2019 PG-04 73 18 9 0 0 0 0 91 0 11
2018 PG 54 15 15 4 12 0 0 69 15 26
2017 PG 61 5 15 8 11 0 0 66 19 26

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 32 35 16 13 3 0 0 68 16 31
2020 PG-04 20 70 0 10 0 0 0 90 10 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 77 16 3 0 0 0 3 97 0 31
2020 PG-04 80 20 0 0 0 0 0 100 0 10
2019 PG 74 15 4 0 4 4 0 92 4 27
2019 PG-04 82 9 9 0 0 0 0 91 0 11
2018 PG 62 12 15 0 0 0 12 83 0 26

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 84 10 3 0 0 0 3 97 0 31
2020 PG-04 100 0 0 0 0 0 0 100 0 10
2019 PG 67 11 11 7 4 0 0 78 11 27
2019 PG-04 64 18 9 9 0 0 0 82 9 11
2018 PG 77 12 0 4 0 4 4 96 4 26
2017 PG 92 8 0 0 0 0 0 100 0 26

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 84 10 3 3 0 0 0 94 3 31
2020 PG-04 100 0 0 0 0 0 0 100 0 10
2019 PG 78 15 7 0 0 0 0 93 0 27
2019 PG-04 82 18 0 0 0 0 0 100 0 11
2018 PG 58 27 8 4 4 0 0 85 8 26
2017 PG 73 20 8 0 0 0 0 92 0 26

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 74 16 3 6 0 0 0 90 6 31
2020 PG-04 80 0 10 10 0 0 0 80 10 10
2019 PG 50 35 8 4 4 0 0 85 8 26
2019 PG-04 36 45 9 9 0 0 0 82 9 11
2018 PG 54 27 0 12 4 0 4 84 16 26
2017 PG 76 16 4 4 0 0 0 92 4 26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 74 13 0 0 0 3 10 100 0 31
2020 PG-04 90 10 0 0 0 0 0 100 0 10
2019 PG 77 8 4 0 0 4 8 96 0 26
2019 PG-04 82 9 0 0 0 0 9 100 0 11
2018 PG 60 24 4 0 0 0 12 95 0 25
2017 PG 72 16 0 0 0 0 12 100 0 26

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 81 13 6 0 0 0 0 94 0 31
2020 PG-04 70 20 10 0 0 0 0 90 0 10
2019 PG 67 15 15 0 0 4 0 85 0 27
2019 PG-04 64 18 18 0 0 0 0 82 0 11
2018 PG 54 31 12 0 0 4 0 88 0 26
2017 PG 64 27 9 0 0 0 0 91 0 26

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 84 10 3 3 0 0 0 94 3 31
2020 PG-04 100 0 0 0 0 0 0 100 0 10
2019 PG 89 7 4 0 0 0 0 96 0 27
2019 PG-04 100 0 0 0 0 0 0 100 0 11
2018 PG 77 15 4 0 4 0 0 92 4 26
2017 PG 88 8 0 5 0 0 0 95 5 26

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 58 23 19 0 0 0 0 81 0 31
2020 PG-04 80 10 10 0 0 0 0 90 0 10
2019 PG 67 19 11 4 0 0 0 85 4 27
2019 PG-04 73 27 0 0 0 0 0 100 0 11
2018 PG 50 23 19 8 0 0 0 73 8 26
2017 PG 65 19 9 8 0 0 0 84 8 26

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 35 23 3 0 0 0 74 3 31
2020 PG-04 40 50 10 0 0 0 0 90 0 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 10 58 16 10 6 0 0 68 16 31
2020 PG-04 20 60 10 10 0 0 0 80 10 10
2019 PG 19 37 37 4 4 0 0 56 7 27
2019 PG-04 27 36 36 0 0 0 0 64 0 11
2018 PG 23 8 50 8 12 0 0 31 19 26
2017 PG 8 55 26 4 8 0 0 62 11 26

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 13 16 19 29 23 0 0 52 29 31
2020 PG-04 10 10 30 30 20 0 0 50 20 10
2019 PG 4 4 52 19 22 0 0 41 7 27
2019 PG-04 0 9 55 18 18 0 0 36 9 11
2018 PG 15 15 27 23 19 0 0 42 31 26
2017 PG 8 15 27 30 20 0 0 50 23 26

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 35 48 16 0 0 0 0 84 0 31
2020 PG-04 30 40 30 0 0 0 0 70 0 10
2019 PG 26 48 19 4 0 4 0 77 4 27
2019 PG-04 27 55 9 0 0 9 0 90 0 11
2018 PG 23 35 15 15 8 4 0 60 24 26
2017 PG 15 35 24 11 8 8 0 54 20 26

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 45 13 0 3 0 0 84 3 31
2020 PG-04 30 30 30 0 10 0 0 60 10 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 37 33 10 13 3 3 0 72 17 30
2020 PG-04 40 20 10 20 0 10 0 67 22 10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 52 42 3 3 0 0 0 94 3 31
2020 PG-04 50 50 0 0 0 0 0 100 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 52 34 3 7 3 0 0 86 10 29
2020 PG-04 50 30 0 20 0 0 0 80 20 10
2019 PG 30 48 11 7 4 0 0 78 11 27
2019 PG-04 27 64 9 0 0 0 0 91 0 11
2018 PG 19 35 19 12 12 4 0 56 24 26
2017 PG 24 54 11 0 11 0 0 77 11 26

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 42 45 10 3 0 0 0 87 3 31
2020 PG-04 50 30 10 10 0 0 0 80 10 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 39 52 10 0 0 0 0 90 0 31
2020 PG-04 30 70 0 0 0 0 0 100 0 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 42 39 19 0 0 0 0 81 0 31
2020 PG-04 40 40 20 0 0 0 0 80 0 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 45 48 6 0 0 0 0 94 0 31
2020 PG-04 40 60 0 0 0 0 0 100 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 77 16 3 0 0 3 0 97 0 31
2020 PG-04 80 20 0 0 0 0 0 100 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 52 35 6 0 0 3 3 93 0 31
2020 PG-04 40 50 0 0 0 10 0 100 0 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 55 32 10 0 3 0 0 87 3 31
2020 PG-04 60 40 0 0 0 0 0 100 0 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 61 29 10 0 0 0 0 90 0 31
2020 PG-04 40 50 10 0 0 0 0 90 0 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PG 3 97 31
2020 PG-04 0 100 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PG 6 94 31
2020 PG-04 0 100 10
2019 PG 7 93 27
2019 PG-04 9 91 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 55 32 6 3 0 3 0 90 3 31
2020 PG-04 60 30 10 0 0 0 0 90 0 10
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 32 48 19 0 60 40 31
2020 PG-04 30 60 10 0 67 33 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PG 29 32 16 6 6 0 10 68 14 31
2020 PG-04 20 50 20 0 0 0 10 78 0 10
2019 PG 20 28 24 12 16 0 0 48 28 25
2019 PG-04 10 20 50 0 20 0 0 30 20 10
2018 PG 27 12 27 8 27 0 0 38 35 26
Report a problem on this page
Date modified: