2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	44	4	13	6	76	19	113
2020	IS-03	26	48	4	17	4	74	22	23
2020	IS-04	32	44	5	12	7	76	20	41
2020	IS-05	34	31	7	21	7	66	28	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	76	17	2	2	1	1	2	95	3	113
2020	IS-03	65	26	4	4	0	0	0	91	4	23
2020	IS-04	80	10	2	0	2	2	2	95	3	41
2020	IS-05	76	17	0	3	0	0	3	96	4	29
2017	IS	68	24	3	2	2	0	0	92	4	89
2017	IS-03	63	25	6	0	6	0	0	88	6	16
2017	IS-04	76	14	5	5	0	0	0	89	5	37
2017	IS-05	64	36	0	0	0	0	0	100	0	14
2017	IS-06	75	17	0	0	8	0	0	92	8	12
2014	IS	77	11	5	2	2	2	0	90	4	93
2014	IS-02	50	30	0	10	0	10	0	89	11	10
2014	IS-03	89	6	6	0	0	0	0	94	0	18
2014	IS-04	78	8	8	0	6	0	0	86	6	36
2014	IS-05	84	11	5	0	0	0	0	95	0	19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	37	8	12	4	0	2	75	17	113
2020	IS-03	35	17	9	30	4	0	4	55	36	23
2020	IS-04	39	44	12	2	2	0	0	83	5	41
2020	IS-05	34	31	7	17	7	0	3	68	25	29
2019	IS	57	25	7	9	1	0	0	83	10	110
2019	IS-03	59	23	14	5	0	0	0	82	5	22
2019	IS-04	48	30	12	9	0	0	0	79	9	33
2019	IS-05	69	17	3	10	0	0	0	86	10	29
2019	IS-06	42	33	0	25	0	0	0	75	25	12
2017	IS	46	30	10	8	7	0	0	76	14	88
2017	IS-03	25	50	13	13	0	0	0	75	13	16
2017	IS-04	49	27	11	3	11	0	0	76	14	37
2017	IS-05	64	21	0	14	0	0	0	86	14	14
2017	IS-06	55	0	18	18	9	0	0	55	27	11
2014	IS	44	35	4	8	8	1	0	80	15	93
2014	IS-02	20	40	0	20	10	10	0	67	33	10
2014	IS-03	39	50	0	6	6	0	0	89	11	18
2014	IS-04	50	31	8	3	8	0	0	81	11	36
2014	IS-05	53	32	0	5	11	0	0	84	16	19

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	37	8	8	2	0	0	82	10	113
2020	IS-03	26	61	0	9	4	0	0	87	13	23
2020	IS-04	49	29	10	10	2	0	0	78	12	41
2020	IS-05	45	34	14	7	0	0	0	79	7	29
2019	IS	49	36	5	9	2	0	0	85	11	111
2019	IS-03	39	43	9	9	0	0	0	83	9	23
2019	IS-04	39	39	9	12	0	0	0	79	12	33
2019	IS-05	55	31	0	10	3	0	0	86	14	29
2019	IS-06	50	42	0	8	0	0	0	92	8	12
2018	IS	41	40	7	12	0	0	0	81	12	83
2018	IS-03	37	42	16	5	0	0	0	79	5	19
2018	IS-04	52	19	11	19	0	0	0	70	19	27
2018	IS-05	41	55	0	5	0	0	0	95	5	22
2017	IS	46	33	7	9	4	0	1	80	13	89
2017	IS-03	31	44	0	25	0	0	0	75	25	16
2017	IS-04	43	30	8	8	8	0	3	75	17	37
2017	IS-05	43	36	14	0	7	0	0	79	7	14
2017	IS-06	42	50	0	8	0	0	0	92	8	12
2014	IS	40	38	12	4	4	2	0	79	9	93
2014	IS-02	30	40	20	0	0	10	0	78	0	10
2014	IS-03	44	39	17	0	0	0	0	83	0	18
2014	IS-04	28	42	14	6	8	3	0	71	14	36
2014	IS-05	47	42	5	0	5	0	0	89	5	19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	31	8	9	2	1	1	81	11	112
2020	IS-03	30	43	9	13	4	0	0	74	17	23
2020	IS-04	56	29	5	2	2	2	2	90	5	41
2020	IS-05	41	28	10	21	0	0	0	69	21	29
2019	IS	65	25	7	4	0	0	0	89	4	110
2019	IS-03	43	48	9	0	0	0	0	91	0	23
2019	IS-04	70	21	3	6	0	0	0	91	6	33
2019	IS-05	64	14	14	7	0	0	0	79	7	28
2019	IS-06	83	8	8	0	0	0	0	92	0	12
2017	IS	49	39	4	7	1	0	0	88	8	88
2017	IS-03	63	25	0	13	0	0	0	88	13	16
2017	IS-04	44	42	3	8	3	0	0	86	11	36
2017	IS-05	43	50	0	7	0	0	0	93	7	14
2017	IS-06	58	42	0	0	0	0	0	100	0	12
2014	IS	43	37	12	5	1	2	0	81	7	93
2014	IS-02	10	40	20	10	0	20	0	63	13	10
2014	IS-03	50	39	11	0	0	0	0	89	0	18
2014	IS-04	42	33	17	8	0	0	0	75	8	36
2014	IS-05	53	37	0	5	5	0	0	89	11	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	29	9	13	6	0	0	72	19	113
2020	IS-03	35	35	9	17	4	0	0	70	22	23
2020	IS-04	49	24	15	7	5	0	0	73	12	41
2020	IS-05	41	28	3	21	7	0	0	69	28	29
2019	IS	64	25	5	4	3	0	0	89	6	110
2019	IS-03	70	17	4	0	9	0	0	87	9	23
2019	IS-04	75	19	3	3	0	0	0	94	3	32
2019	IS-05	45	41	3	7	3	0	0	86	10	29
2019	IS-06	67	17	8	8	0	0	0	83	8	12
2018	IS	57	30	5	8	0	0	0	87	8	84
2018	IS-03	47	32	5	16	0	0	0	79	16	19
2018	IS-04	57	25	7	11	0	0	0	82	11	28
2018	IS-05	68	32	0	0	0	0	0	100	0	22
2017	IS	32	46	7	10	5	0	0	78	15	89
2017	IS-03	38	31	6	19	6	0	0	69	25	16
2017	IS-04	30	46	11	5	8	0	0	76	14	37
2017	IS-05	21	50	7	21	0	0	0	71	21	14
2017	IS-06	50	33	0	8	8	0	0	83	17	12
2014	IS	41	38	12	4	3	1	1	80	8	93
2014	IS-02	10	50	20	10	0	10	0	67	11	10
2014	IS-03	50	33	17	0	0	0	0	83	0	18
2014	IS-04	36	42	11	6	3	0	3	80	9	36
2014	IS-05	63	26	0	5	5	0	0	89	11	19

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	43	12	10	6	73	16	113
2020	IS-03	26	43	13	9	9	70	17	23
2020	IS-04	29	46	10	10	5	76	15	41
2020	IS-05	31	34	10	14	10	66	24	29
2019	IS	41	41	9	5	4	82	9	111
2019	IS-03	43	43	9	0	4	87	4	23
2019	IS-04	36	30	18	9	6	67	15	33
2019	IS-05	41	48	3	3	3	90	7	29
2019	IS-06	50	42	0	8	0	92	8	12
2018	IS	40	43	7	7	2	83	10	83
2018	IS-03	32	47	5	11	5	79	16	19
2018	IS-04	37	41	15	7	0	78	7	27
2018	IS-05	50	45	5	0	0	95	0	22
2017	IS	32	47	7	7	8	79	14	89
2017	IS-03	19	44	13	13	13	63	25	16
2017	IS-04	30	49	5	5	11	78	16	37
2017	IS-05	43	43	7	7	0	86	7	14
2017	IS-06	33	58	0	0	8	92	8	12
2014	IS	27	38	23	8	5	65	13	93
2014	IS-02	0	50	30	0	20	50	20	10
2014	IS-03	22	39	33	0	6	61	6	18
2014	IS-04	31	28	22	14	6	58	19	36
2014	IS-05	42	42	11	5	0	84	5	19

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	36	10	9	4	0	77	13	113
2020	IS-03	30	35	4	17	13	0	65	30	23
2020	IS-04	44	37	10	7	2	0	80	10	41
2020	IS-05	41	34	14	10	0	0	76	10	29
2019	IS	46	36	4	10	4	0	83	14	110
2019	IS-03	52	30	4	9	4	0	83	13	23
2019	IS-04	41	44	6	6	3	0	84	9	32
2019	IS-05	48	34	3	10	3	0	83	14	29
2019	IS-06	58	17	0	25	0	0	75	25	12
2018	IS	44	33	11	9	4	0	77	12	82
2018	IS-03	63	11	11	11	5	0	74	16	19
2018	IS-04	30	44	11	11	4	0	74	15	27
2018	IS-05	50	36	9	5	0	0	86	5	22
2017	IS	29	44	8	11	8	1	73	19	89
2017	IS-03	25	50	6	13	6	0	75	19	16
2017	IS-04	27	43	5	8	14	3	72	22	37
2017	IS-05	43	36	7	14	0	0	79	14	14
2017	IS-06	25	42	8	17	8	0	67	25	12
2014	IS	25	48	13	6	8	0	73	14	93
2014	IS-02	10	40	30	20	0	0	50	20	10
2014	IS-03	22	56	11	6	6	0	78	11	18
2014	IS-04	22	44	17	6	11	0	67	17	36
2014	IS-05	42	47	5	0	5	0	89	5	19

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	46	5	11	3	82	14	111
2020	IS-03	32	41	9	18	0	73	18	22
2020	IS-04	39	41	7	5	7	80	12	41
2020	IS-05	31	48	0	21	0	79	21	29
2019	IS	43	43	5	8	1	86	9	109
2019	IS-03	39	52	4	0	4	91	4	23
2019	IS-04	34	41	9	16	0	75	16	32
2019	IS-05	39	50	0	11	0	89	11	28
2019	IS-06	50	42	0	8	0	92	8	12
2018	IS	45	37	8	4	6	82	10	84
2018	IS-03	47	21	16	5	11	68	16	19
2018	IS-04	43	32	11	7	7	75	14	28
2018	IS-05	45	50	5	0	0	95	0	22
2017	IS	36	45	7	5	7	81	12	89
2017	IS-03	31	50	6	13	0	81	13	16
2017	IS-04	30	41	11	5	14	70	19	37
2017	IS-05	29	64	0	7	0	93	7	14
2017	IS-06	33	50	8	0	8	83	8	12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	35	6	4	1	0	88	5	112
2020	IS-03	48	39	9	4	0	0	87	4	23
2020	IS-04	58	28	8	5	3	0	85	8	40
2020	IS-05	45	41	7	7	0	0	86	7	29
2019	IS	52	36	5	4	2	1	89	6	110
2019	IS-03	52	30	9	4	0	4	86	5	23
2019	IS-04	50	38	9	3	0	0	88	3	32
2019	IS-05	45	48	0	3	3	0	93	7	29
2019	IS-06	83	8	0	8	0	0	92	8	12
2018	IS	56	32	10	1	1	0	88	2	84
2018	IS-03	63	21	16	0	0	0	84	0	19
2018	IS-04	46	36	14	4	0	0	82	4	28
2018	IS-05	55	41	5	0	0	0	95	0	22
2017	IS	47	38	3	3	8	0	86	11	89
2017	IS-03	31	56	6	0	6	0	88	6	16
2017	IS-04	51	30	5	3	11	0	81	14	37
2017	IS-05	57	36	0	7	0	0	93	7	14
2017	IS-06	33	58	0	0	8	0	92	8	12
2014	IS	39	42	11	5	3	0	81	9	93
2014	IS-02	0	70	20	10	0	0	70	10	10
2014	IS-03	28	56	11	0	6	0	83	6	18
2014	IS-04	42	36	8	11	3	0	78	14	36
2014	IS-05	63	26	5	0	5	0	89	5	19

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	35	9	9	6	76	15	113
2020	IS-03	26	43	4	9	17	70	26	23
2020	IS-04	37	41	7	12	2	78	15	41
2020	IS-05	52	24	10	10	3	76	14	29
2019	IS	56	26	8	6	5	82	10	109
2019	IS-03	65	17	9	4	4	83	9	23
2019	IS-04	44	38	6	9	3	81	13	32
2019	IS-05	61	14	14	4	7	75	11	28
2019	IS-06	75	25	0	0	0	100	0	12
2018	IS	43	36	7	10	5	79	14	84
2018	IS-03	47	26	11	11	5	74	16	19
2018	IS-04	36	32	11	14	7	68	21	28
2018	IS-05	50	41	5	5	0	91	5	22
2017	IS	32	44	9	5	10	76	15	89
2017	IS-03	25	44	19	0	13	69	13	16
2017	IS-04	35	38	5	11	11	73	22	37
2017	IS-05	50	36	7	0	7	86	7	14
2017	IS-06	25	50	8	0	17	75	17	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	30	13	7	2	79	9	112
2020	IS-03	43	39	9	9	0	83	9	23
2020	IS-04	50	23	18	8	3	73	10	40
2020	IS-05	48	28	10	10	3	76	14	29
2019	IS	54	37	6	2	1	91	3	108
2019	IS-03	57	39	0	0	4	96	4	23
2019	IS-04	47	38	9	6	0	84	6	32
2019	IS-05	54	36	11	0	0	89	0	28
2019	IS-06	83	8	8	0	0	92	0	12
2018	IS	46	41	8	4	1	87	5	83
2018	IS-03	58	26	11	5	0	84	5	19
2018	IS-04	39	39	11	7	4	79	11	28
2018	IS-05	45	55	0	0	0	100	0	22
2017	IS	47	33	12	3	4	80	8	88
2017	IS-03	50	13	25	6	6	63	13	16
2017	IS-04	43	32	14	5	5	76	11	37
2017	IS-05	50	50	0	0	0	100	0	14
2017	IS-06	45	36	9	0	9	82	9	11
2014	IS	38	42	14	5	1	80	6	93
2014	IS-02	10	60	20	10	0	70	10	10
2014	IS-03	33	50	11	0	6	83	6	18
2014	IS-04	39	33	17	11	0	72	11	36
2014	IS-05	47	47	5	0	0	95	0	19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	42	9	9	4	0	0	78	13	112
2020	IS-03	22	35	13	17	13	0	0	57	30	23
2020	IS-04	40	43	10	5	3	0	0	83	8	40
2020	IS-05	41	41	3	14	0	0	0	83	14	29
2019	IS	44	41	6	5	5	0	0	85	9	110
2019	IS-03	57	26	9	9	0	0	0	83	9	23
2019	IS-04	41	47	6	3	3	0	0	88	6	32
2019	IS-05	45	38	3	3	10	0	0	83	14	29
2019	IS-06	33	58	0	8	0	0	0	92	8	12
2018	IS	45	35	13	4	4	0	0	80	7	84
2018	IS-03	47	21	32	0	0	0	0	68	0	19
2018	IS-04	39	36	11	7	7	0	0	75	14	28
2018	IS-05	45	45	5	5	0	0	0	91	5	22
2017	IS	39	41	4	9	7	0	0	80	16	88
2017	IS-03	44	44	6	0	6	0	0	88	6	16
2017	IS-04	32	49	3	8	8	0	0	81	16	37
2017	IS-05	43	43	0	7	7	0	0	86	14	14
2017	IS-06	45	36	0	9	9	0	0	82	18	11
2014	IS	25	44	14	11	4	1	1	70	15	93
2014	IS-02	0	40	50	0	10	0	0	40	10	10
2014	IS-03	39	39	17	0	6	0	0	78	6	18
2014	IS-04	19	47	8	14	6	3	3	71	21	36
2014	IS-05	26	53	5	16	0	0	0	79	16	19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	31	12	10	4	74	14	112
2020	IS-03	43	9	22	13	13	52	26	23
2020	IS-04	45	38	8	8	3	83	10	40
2020	IS-05	41	41	7	10	0	83	10	29
2019	IS	52	31	10	5	3	83	7	110
2019	IS-03	52	22	17	4	4	74	9	23
2019	IS-04	50	34	9	6	0	84	6	32
2019	IS-05	48	38	7	3	3	86	7	29
2019	IS-06	67	25	0	0	8	92	8	12
2018	IS	51	29	11	4	6	80	10	84
2018	IS-03	58	26	16	0	0	84	0	19
2018	IS-04	43	32	11	4	11	75	14	28
2018	IS-05	50	36	14	0	0	86	0	22
2017	IS	38	39	3	9	11	77	20	88
2017	IS-03	63	25	0	6	6	88	13	16
2017	IS-04	30	35	8	8	19	65	27	37
2017	IS-05	36	57	0	0	7	93	7	14
2017	IS-06	55	27	0	9	9	82	18	11
2014	IS	35	35	15	9	5	71	14	93
2014	IS-02	10	40	40	10	0	50	10	10
2014	IS-03	61	22	6	6	6	83	11	18
2014	IS-04	31	36	11	14	8	67	22	36
2014	IS-05	37	42	16	5	0	79	5	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	39	7	12	3	0	79	14	113
2020	IS-03	30	35	13	17	4	0	65	22	23
2020	IS-04	49	32	7	7	5	0	80	12	41
2020	IS-05	34	41	3	21	0	0	76	21	29
2019	IS	47	32	11	6	2	2	81	8	110
2019	IS-03	48	26	13	9	0	4	77	9	23
2019	IS-04	42	42	6	6	3	0	85	9	33
2019	IS-05	45	31	14	7	3	0	76	10	29
2019	IS-06	58	25	8	8	0	0	83	8	12
2018	IS	55	23	5	14	4	0	77	18	84
2018	IS-03	58	16	5	21	0	0	74	21	19
2018	IS-04	54	18	4	18	7	0	71	25	28
2018	IS-05	55	32	9	5	0	0	86	5	22
2017	IS	37	41	8	7	8	0	78	14	88
2017	IS-03	50	25	6	13	6	0	75	19	16
2017	IS-04	27	41	14	8	11	0	68	19	37
2017	IS-05	36	57	0	0	7	0	93	7	14
2017	IS-06	45	45	0	0	9	0	91	9	11
2014	IS	32	40	10	11	8	0	72	18	93
2014	IS-02	0	60	30	10	0	0	60	10	10
2014	IS-03	39	50	6	0	6	0	89	6	18
2014	IS-04	31	25	14	17	14	0	56	31	36
2014	IS-05	47	47	0	5	0	0	95	5	19

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	36	12	4	4	1	80	8	113
2020	IS-03	39	39	13	0	4	4	82	5	23
2020	IS-04	49	32	10	5	5	0	80	10	41
2020	IS-05	45	28	14	7	7	0	72	14	29
2019	IS	54	34	6	2	4	0	88	5	111
2019	IS-03	65	26	4	0	4	0	91	4	23
2019	IS-04	52	33	9	0	6	0	85	6	33
2019	IS-05	45	41	7	3	3	0	86	7	29
2019	IS-06	67	25	0	8	0	0	92	8	12
2018	IS	54	32	8	5	1	0	86	6	84
2018	IS-03	58	26	0	11	5	0	84	16	19
2018	IS-04	50	32	18	0	0	0	82	0	28
2018	IS-05	55	41	5	0	0	0	95	0	22
2017	IS	41	43	6	6	4	0	84	10	88
2017	IS-03	25	44	19	6	6	0	69	13	16
2017	IS-04	38	46	3	8	5	0	84	14	37
2017	IS-05	57	36	0	7	0	0	93	7	14
2017	IS-06	36	55	0	0	9	0	91	9	11
2014	IS	37	46	5	4	8	0	83	12	93
2014	IS-02	20	50	10	0	20	0	70	20	10
2014	IS-03	33	56	6	0	6	0	89	6	18
2014	IS-04	31	47	8	3	11	0	78	14	36
2014	IS-05	58	37	0	5	0	0	95	5	19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	35	21	4	6	69	11	112
2020	IS-03	36	36	23	0	5	73	5	22
2020	IS-04	39	34	22	0	5	73	5	41
2020	IS-05	17	34	24	14	10	52	24	29
2019	IS	40	40	13	6	1	81	6	109
2019	IS-03	39	48	13	0	0	87	0	23
2019	IS-04	38	41	13	9	0	78	9	32
2019	IS-05	31	48	10	10	0	79	10	29
2019	IS-06	45	18	36	0	0	64	0	11
2018	IS	40	26	21	11	1	67	12	84
2018	IS-03	32	26	37	5	0	58	5	19
2018	IS-04	46	18	21	11	4	64	14	28
2018	IS-05	36	36	9	18	0	73	18	22
2017	IS	27	44	23	5	0	71	5	89
2017	IS-03	31	50	19	0	0	81	0	16
2017	IS-04	30	41	22	8	0	70	8	37
2017	IS-05	14	57	21	7	0	71	7	14
2017	IS-06	25	42	25	8	0	67	8	12
2014	IS	39	37	19	3	2	75	5	93
2014	IS-02	40	40	20	0	0	80	0	10
2014	IS-03	67	22	11	0	0	89	0	18
2014	IS-04	42	39	17	0	3	81	3	36
2014	IS-05	16	47	26	11	0	63	11	19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	29	31	19	7	2	2	27	41	112
2020	IS-03	13	30	39	13	0	0	4	14	45	23
2020	IS-04	3	28	33	25	10	0	3	36	31	40
2020	IS-05	21	28	21	17	7	7	0	26	52	29
2019	IS	10	23	42	13	10	2	0	23	34	111
2019	IS-03	13	17	39	9	17	4	0	27	32	23
2019	IS-04	9	24	42	9	15	0	0	24	33	33
2019	IS-05	3	31	48	14	3	0	0	17	34	29
2019	IS-06	25	17	42	8	8	0	0	17	42	12
2018	IS	7	28	35	22	7	0	1	29	35	83
2018	IS-03	11	17	22	39	11	0	0	50	28	18
2018	IS-04	11	25	29	25	11	0	0	36	36	28
2018	IS-05	0	32	64	5	0	0	0	5	32	22
2017	IS	11	29	38	14	6	2	0	20	40	89
2017	IS-03	6	38	56	0	0	0	0	0	44	16
2017	IS-04	16	30	35	14	0	5	0	14	49	37
2017	IS-05	14	14	29	36	7	0	0	43	29	14
2017	IS-06	8	50	33	0	8	0	0	8	58	12
2014	IS	8	31	38	17	2	3	1	20	40	93
2014	IS-02	0	0	50	40	0	10	0	44	0	10
2014	IS-03	6	28	28	39	0	0	0	39	33	18
2014	IS-04	6	39	39	8	0	6	3	9	48	36
2014	IS-05	11	32	37	11	11	0	0	21	42	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	5	13	20	35	22	4	2	61	18	110
2020	IS-03	5	14	32	18	27	0	5	48	19	22
2020	IS-04	5	13	15	35	28	3	3	66	18	40
2020	IS-05	7	14	14	43	11	11	0	60	24	28
2019	IS	1	8	25	37	28	1	0	65	9	111
2019	IS-03	4	4	17	48	22	4	0	73	9	23
2019	IS-04	0	9	21	42	27	0	0	70	9	33
2019	IS-05	0	10	34	34	21	0	0	55	10	29
2019	IS-06	0	8	33	33	25	0	0	58	8	12
2018	IS	4	12	21	33	26	2	2	62	17	82
2018	IS-03	11	22	17	11	33	6	0	47	35	18
2018	IS-04	4	11	19	37	26	4	0	65	15	27
2018	IS-05	0	5	27	41	18	0	9	65	5	22
2017	IS	10	9	29	30	19	2	2	51	20	89
2017	IS-03	6	13	38	31	6	6	0	40	20	16
2017	IS-04	14	14	22	32	14	3	3	49	29	37
2017	IS-05	7	0	36	21	36	0	0	57	7	14
2017	IS-06	8	8	42	25	17	0	0	42	17	12
2014	IS	8	13	28	34	12	3	2	48	22	92
2014	IS-02	0	10	20	40	10	10	10	63	13	10
2014	IS-03	11	6	22	50	11	0	0	61	17	18
2014	IS-04	6	17	31	26	11	6	3	41	25	35
2014	IS-05	11	11	26	32	21	0	0	53	21	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	41	26	16	3	3	0	19	55	113
2020	IS-03	17	43	26	13	0	0	0	13	61	23
2020	IS-04	5	46	29	17	0	2	0	18	53	41
2020	IS-05	21	38	24	10	0	7	0	11	63	29
2019	IS	18	30	29	14	8	1	0	23	48	111
2019	IS-03	22	26	22	22	4	4	0	27	50	23
2019	IS-04	9	36	42	9	3	0	0	12	45	33
2019	IS-05	31	31	24	10	3	0	0	14	62	29
2019	IS-06	17	25	17	25	17	0	0	42	42	12
2018	IS	20	29	32	13	6	0	0	19	49	84
2018	IS-03	21	26	42	5	5	0	0	11	47	19
2018	IS-04	21	29	32	18	0	0	0	18	50	28
2018	IS-05	18	45	32	5	0	0	0	5	64	22
2017	IS	29	30	27	7	4	0	3	12	61	88
2017	IS-03	13	50	31	0	0	0	6	0	67	16
2017	IS-04	43	24	22	8	0	0	3	8	69	37
2017	IS-05	31	23	38	0	8	0	0	8	54	13
2017	IS-06	25	42	17	17	0	0	0	17	67	12
2014	IS	33	27	24	12	2	1	1	14	62	93
2014	IS-02	10	10	30	40	10	0	0	50	20	10
2014	IS-03	28	22	28	17	6	0	0	22	50	18
2014	IS-04	44	33	14	3	0	3	3	3	82	36
2014	IS-05	26	21	42	11	0	0	0	11	47	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	28	34	15	5	2	0	21	44	111
2020	IS-03	9	22	48	9	13	0	0	22	30	23
2020	IS-04	13	33	33	15	3	3	0	18	47	39
2020	IS-05	24	31	28	14	0	3	0	14	57	29
2019	IS	10	29	35	16	9	1	0	25	39	111
2019	IS-03	4	22	48	9	13	4	0	23	27	23
2019	IS-04	6	21	45	18	9	0	0	27	27	33
2019	IS-05	24	38	24	14	0	0	0	14	62	29
2019	IS-06	8	42	17	25	8	0	0	33	50	12
2018	IS	12	21	43	18	6	0	0	24	33	84
2018	IS-03	11	11	42	32	5	0	0	37	21	19
2018	IS-04	4	18	57	14	7	0	0	21	21	28
2018	IS-05	18	36	41	5	0	0	0	5	55	22
2017	IS	11	30	44	10	4	1	0	14	41	89
2017	IS-03	6	31	50	13	0	0	0	13	38	16
2017	IS-04	16	24	43	14	0	3	0	14	42	37
2017	IS-05	14	21	57	0	7	0	0	7	36	14
2017	IS-06	8	58	33	0	0	0	0	0	67	12
2014	IS	10	26	40	18	3	2	1	22	37	93
2014	IS-02	0	0	60	30	10	0	0	40	0	10
2014	IS-03	0	22	44	28	6	0	0	33	22	18
2014	IS-04	8	22	44	14	3	6	3	18	33	36
2014	IS-05	16	42	21	21	0	0	0	21	58	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	21	27	24	7	3	3	33	39	112
2020	IS-03	17	17	35	9	13	0	9	24	38	23
2020	IS-04	13	25	25	28	5	3	3	34	39	40
2020	IS-05	24	17	24	24	3	7	0	30	44	29
2019	IS	5	20	32	27	15	1	1	43	25	111
2019	IS-03	0	17	30	39	4	4	4	48	19	23
2019	IS-04	0	21	36	24	18	0	0	42	21	33
2019	IS-05	14	21	34	17	14	0	0	31	34	29
2019	IS-06	8	33	0	33	25	0	0	58	42	12
2018	IS	6	20	33	35	6	0	0	41	27	83
2018	IS-03	6	33	22	39	0	0	0	39	39	18
2018	IS-04	11	11	43	29	7	0	0	36	21	28
2018	IS-05	5	23	36	32	5	0	0	36	27	22
2017	IS	18	24	23	21	10	2	2	32	44	89
2017	IS-03	19	38	13	19	6	6	0	27	60	16
2017	IS-04	19	22	35	19	3	3	0	22	42	37
2017	IS-05	14	29	0	36	21	0	0	57	43	14
2017	IS-06	25	25	33	8	8	0	0	17	50	12
2014	IS	11	23	33	26	3	2	2	30	35	93
2014	IS-02	10	20	30	30	10	0	0	40	30	10
2014	IS-03	0	17	33	44	6	0	0	50	17	18
2014	IS-04	14	22	31	25	0	6	3	27	39	36
2014	IS-05	5	26	37	21	5	0	5	28	33	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	5	8	29	35	19	4	1	57	13	111
2020	IS-03	5	27	14	18	32	5	0	52	33	22
2020	IS-04	5	5	28	53	8	0	3	62	10	40
2020	IS-05	3	3	28	38	21	7	0	63	7	29
2019	IS	4	8	27	34	23	3	2	59	12	110
2019	IS-03	0	17	17	26	26	9	4	60	20	23
2019	IS-04	3	6	21	36	27	3	3	68	10	33
2019	IS-05	7	7	38	45	3	0	0	48	14	29
2019	IS-06	8	0	42	25	25	0	0	50	8	12
2018	IS	0	12	24	41	16	4	2	61	13	82
2018	IS-03	0	6	17	28	33	11	6	73	7	18
2018	IS-04	0	19	30	37	11	4	0	50	19	27
2018	IS-05	0	5	32	55	5	0	5	62	5	22
2017	IS	9	16	26	24	20	2	3	46	26	87
2017	IS-03	19	6	25	19	19	6	6	43	29	16
2017	IS-04	8	19	25	31	14	3	0	46	29	36
2017	IS-05	0	8	54	15	15	0	8	33	8	13
2017	IS-06	8	33	17	8	33	0	0	42	42	12
2014	IS	9	12	30	33	10	3	3	46	22	93
2014	IS-02	0	10	40	20	20	10	0	44	11	10
2014	IS-03	6	6	33	33	17	6	0	53	12	18
2014	IS-04	8	14	31	33	3	3	8	41	25	36
2014	IS-05	16	0	26	47	11	0	0	58	16	19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	9	23	38	23	4	3	1	28	33	113
2020	IS-03	4	17	57	17	4	0	0	22	22	23
2020	IS-04	12	27	32	29	0	0	0	29	39	41
2020	IS-05	7	17	45	21	0	7	3	23	27	29
2019	IS	8	23	38	16	13	3	0	30	31	111
2019	IS-03	4	35	26	17	13	4	0	32	41	23
2019	IS-04	9	9	55	18	9	0	0	27	18	33
2019	IS-05	10	31	38	14	3	3	0	18	43	29
2019	IS-06	8	25	42	8	8	8	0	18	36	12
2018	IS	8	30	31	18	10	2	0	28	40	83
2018	IS-03	6	17	11	33	22	11	0	63	25	18
2018	IS-04	14	46	25	11	4	0	0	14	61	28
2018	IS-05	5	23	59	14	0	0	0	14	27	22
2017	IS	14	19	40	13	9	2	3	23	35	89
2017	IS-03	13	19	44	13	6	0	6	20	33	16
2017	IS-04	22	19	41	11	3	3	3	14	43	37
2017	IS-05	14	21	43	14	7	0	0	21	36	14
2017	IS-06	8	33	42	8	8	0	0	17	42	12
2014	IS	17	22	40	15	4	1	1	20	40	93
2014	IS-02	0	10	40	40	10	0	0	50	10	10
2014	IS-03	0	22	50	28	0	0	0	28	22	18
2014	IS-04	25	28	39	0	3	3	3	3	56	36
2014	IS-05	26	5	47	11	11	0	0	21	32	19

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	26	38	21	4	1	0	24	38	112
2020	IS-03	13	26	35	22	4	0	0	26	39	23
2020	IS-04	10	27	34	27	2	0	0	29	37	41
2020	IS-05	11	18	46	14	7	4	0	22	30	28
2019	IS	5	20	41	26	6	1	1	33	25	111
2019	IS-03	4	22	35	30	4	4	0	36	27	23
2019	IS-04	0	12	42	36	9	0	0	45	12	33
2019	IS-05	7	14	48	24	3	0	3	29	21	29
2019	IS-06	8	25	42	8	17	0	0	25	33	12

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	33	16	8	4	5	8	67	14	112
2020	IS-03	35	13	35	4	4	9	0	52	10	23
2020	IS-04	22	39	10	7	7	2	12	71	17	41
2020	IS-05	21	45	10	10	3	7	3	73	15	29
2019	IS	35	35	11	5	5	5	5	78	10	111
2019	IS-03	30	35	13	4	0	9	9	79	5	23
2019	IS-04	42	33	9	0	3	6	6	86	3	33
2019	IS-05	21	45	14	3	14	0	3	68	18	29
2019	IS-06	50	33	0	17	0	0	0	83	17	12
2018	IS	30	35	13	5	8	2	7	71	14	84
2018	IS-03	16	26	32	5	5	5	11	50	13	19
2018	IS-04	29	39	11	7	4	4	7	76	12	28
2018	IS-05	41	32	5	5	14	0	5	76	19	22
2017	IS	37	31	12	5	8	4	2	73	14	89
2017	IS-03	38	38	6	0	13	6	0	80	13	16
2017	IS-04	38	22	19	5	5	8	3	67	12	37
2017	IS-05	21	43	7	7	21	0	0	64	29	14
2017	IS-06	67	17	8	8	0	0	0	83	8	12
2014	IS	38	30	8	8	8	3	6	75	17	93
2014	IS-02	20	20	20	20	10	0	10	44	33	10
2014	IS-03	39	33	11	6	11	0	0	72	17	18
2014	IS-04	33	33	8	8	6	3	8	75	16	36
2014	IS-05	53	26	0	0	5	5	11	94	6	19

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	28	6	10	6	1	77	16	111
2020	IS-03	41	32	0	14	14	0	73	27	22
2020	IS-04	44	29	7	12	7	0	73	20	41
2020	IS-05	62	21	3	7	3	3	86	11	29
2019	IS	56	31	5	5	5	0	86	9	111
2019	IS-03	52	35	4	4	4	0	87	9	23
2019	IS-04	58	33	3	6	0	0	91	6	33
2019	IS-05	48	31	7	3	10	0	79	14	29
2019	IS-06	75	25	0	0	0	0	100	0	12
2018	IS	49	31	6	7	7	0	80	14	84
2018	IS-03	42	37	0	16	5	0	79	21	19
2018	IS-04	54	25	11	7	4	0	79	11	28
2018	IS-05	55	23	9	5	9	0	77	14	22
2017	IS	49	30	7	10	4	0	79	14	89
2017	IS-03	38	44	6	6	6	0	81	13	16
2017	IS-04	54	19	11	14	3	0	73	16	37
2017	IS-05	36	43	0	7	14	0	79	21	14
2017	IS-06	75	25	0	0	0	0	100	0	12
2014	IS	51	29	5	4	8	3	82	12	93
2014	IS-02	40	20	10	10	20	0	60	30	10
2014	IS-03	50	33	6	6	6	0	83	11	18
2014	IS-04	47	33	0	6	8	6	85	15	36
2014	IS-05	63	21	5	0	5	5	89	6	19

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	28	4	8	0	88	8	111
2020	IS-03	57	30	0	13	0	87	13	23
2020	IS-04	66	24	2	7	0	90	7	41
2020	IS-05	57	32	4	7	0	89	7	28
2019	IS	65	26	3	1	5	92	5	110
2019	IS-03	52	39	0	0	9	91	9	23
2019	IS-04	73	21	3	0	3	94	3	33
2019	IS-05	50	36	4	4	7	86	11	28
2019	IS-06	92	8	0	0	0	100	0	12
2018	IS	62	31	5	1	1	93	2	84
2018	IS-03	58	32	11	0	0	89	0	19
2018	IS-04	64	32	4	0	0	96	0	28
2018	IS-05	64	27	5	0	5	91	5	22
2017	IS	53	34	5	4	3	87	8	89
2017	IS-03	50	31	6	13	0	81	13	16
2017	IS-04	54	32	5	5	3	86	8	37
2017	IS-05	50	36	0	0	14	86	14	14
2017	IS-06	50	42	8	0	0	92	0	12
2014	IS	52	31	9	6	2	83	9	93
2014	IS-02	10	50	20	20	0	60	20	10
2014	IS-03	44	33	22	0	0	78	0	18
2014	IS-04	58	33	0	6	3	92	8	36
2014	IS-05	58	26	0	11	5	84	16	19

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	36	6	6	1	2	86	7	109
2020	IS-03	30	43	9	17	0	0	74	17	23
2020	IS-04	50	40	5	3	3	0	90	5	40
2020	IS-05	54	29	7	4	0	7	88	4	28
2019	IS	60	31	5	2	3	0	91	5	111
2019	IS-03	52	35	9	0	4	0	87	4	23
2019	IS-04	64	27	3	3	3	0	91	6	33
2019	IS-05	55	38	0	3	3	0	93	7	29
2019	IS-06	92	8	0	0	0	0	100	0	12
2018	IS	55	30	8	4	4	0	85	7	84
2018	IS-03	37	42	11	5	5	0	79	11	19
2018	IS-04	46	39	7	4	4	0	86	7	28
2018	IS-05	73	14	14	0	0	0	86	0	22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	25	8	6	4	4	3	81	10	112
2020	IS-03	39	26	17	4	9	0	4	68	14	23
2020	IS-04	44	29	5	7	5	7	2	81	14	41
2020	IS-05	59	24	7	3	0	3	3	89	4	29

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	25	7	6	4	0	1	83	10	111
2020	IS-03	41	14	9	27	5	0	5	57	33	22
2020	IS-04	51	34	10	0	5	0	0	85	5	41
2020	IS-05	71	25	4	0	0	0	0	96	0	28
2019	IS	65	20	8	3	2	2	1	87	5	111
2019	IS-03	43	30	17	4	0	0	4	77	5	23
2019	IS-04	64	18	12	3	0	3	0	84	3	33
2019	IS-05	72	21	3	0	3	0	0	93	3	29
2019	IS-06	92	8	0	0	0	0	0	100	0	12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	23	9	12	3	0	1	77	14	113
2020	IS-03	35	30	4	22	9	0	0	65	30	23
2020	IS-04	63	17	7	10	2	0	0	80	12	41
2020	IS-05	55	21	14	10	0	0	0	76	10	29
2019	IS	56	31	8	2	4	0	0	86	5	111
2019	IS-03	52	17	22	4	4	0	0	70	9	23
2019	IS-04	58	27	9	3	3	0	0	85	6	33
2019	IS-05	62	28	3	0	7	0	0	90	7	29
2019	IS-06	50	50	0	0	0	0	0	100	0	12
2018	IS	49	27	12	7	4	0	0	77	11	81
2018	IS-03	42	26	11	16	5	0	0	68	21	19
2018	IS-04	52	16	20	8	4	0	0	68	12	25
2018	IS-05	64	23	9	5	0	0	0	86	5	22
2017	IS	38	37	7	7	11	0	0	76	18	89
2017	IS-03	44	31	6	0	19	0	0	75	19	16
2017	IS-04	35	43	5	3	14	0	0	78	16	37
2017	IS-05	29	50	7	7	7	0	0	79	14	14
2017	IS-06	33	33	8	25	0	0	0	67	25	12
2014	IS	34	43	10	6	5	1	0	78	12	93
2014	IS-02	30	40	20	0	10	0	0	70	10	10
2014	IS-03	39	44	6	11	0	0	0	83	11	18
2014	IS-04	33	39	11	6	8	3	0	74	14	36
2014	IS-05	47	42	5	0	5	0	0	89	5	19

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	27	10	8	5	1	1	77	14	113
2020	IS-03	30	35	13	4	17	0	0	65	22	23
2020	IS-04	51	27	7	10	2	0	2	80	13	41
2020	IS-05	55	24	14	7	0	0	0	79	7	29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	25	8	7	5	80	12	113
2020	IS-03	39	26	4	22	9	65	30	23
2020	IS-04	61	22	10	2	5	83	7	41
2020	IS-05	62	24	7	3	3	86	7	29
2019	IS	56	28	8	5	2	85	7	110
2019	IS-03	65	4	22	9	0	70	9	23
2019	IS-04	64	18	9	6	3	82	9	33
2019	IS-05	48	41	3	3	3	90	7	29
2019	IS-06	58	42	0	0	0	100	0	12
2018	IS	53	36	6	2	2	89	5	81
2018	IS-03	58	32	5	5	0	89	5	19
2018	IS-04	60	24	12	0	4	84	4	25
2018	IS-05	45	45	5	5	0	91	5	22
2017	IS	40	43	3	8	7	82	14	89
2017	IS-03	25	63	6	6	0	88	6	16
2017	IS-04	43	35	5	11	5	78	16	37
2017	IS-05	29	64	0	0	7	93	7	14
2017	IS-06	50	25	0	8	17	75	25	12
2014	IS	43	42	8	5	2	85	8	93
2014	IS-02	30	40	20	10	0	70	10	10
2014	IS-03	50	39	0	11	0	89	11	18
2014	IS-04	44	39	11	3	3	83	6	36
2014	IS-05	47	42	5	0	5	89	5	19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	48	52	113
2020	IS-03	26	74	23
2020	IS-04	63	37	41
2020	IS-05	38	62	29

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	17	8	1	3	5	9	87	4	113
2020	IS-03	35	17	17	0	4	9	17	71	6	23
2020	IS-04	59	22	7	2	2	5	2	87	5	41
2020	IS-05	69	17	7	0	0	0	7	93	0	29

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	19	8	8	7	1	1	77	15	113
2020	IS-03	35	30	0	13	17	4	0	68	32	23
2020	IS-04	63	17	7	7	5	0	0	80	12	41
2020	IS-05	66	3	17	10	3	0	0	69	14	29
2019	IS	66	20	5	4	5	0	1	86	8	111
2019	IS-03	65	17	0	13	4	0	0	83	17	23
2019	IS-04	61	21	15	0	3	0	0	82	3	33
2019	IS-05	66	24	0	0	10	0	0	90	10	29
2019	IS-06	75	17	0	0	0	0	8	100	0	12
2018	IS	51	28	10	7	4	0	0	79	11	81
2018	IS-03	47	32	11	5	5	0	0	79	11	19
2018	IS-04	44	24	16	12	4	0	0	68	16	25
2018	IS-05	55	27	9	9	0	0	0	82	9	22
2017	IS	41	36	4	11	8	0	0	77	19	89
2017	IS-03	38	31	13	13	6	0	0	69	19	16
2017	IS-04	41	38	3	14	5	0	0	78	19	37
2017	IS-05	43	36	7	7	7	0	0	79	14	14
2017	IS-06	50	25	0	0	25	0	0	75	25	12
2014	IS	57	23	9	9	3	0	0	80	12	93
2014	IS-02	50	20	10	20	0	0	0	70	20	10
2014	IS-03	67	22	6	6	0	0	0	89	6	18
2014	IS-04	47	25	17	6	6	0	0	72	11	36
2014	IS-05	74	16	0	5	5	0	0	89	11	19

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	35	7	5	2	9	84	8	113
2020	IS-03	35	43	4	4	0	13	90	5	23
2020	IS-04	44	29	7	5	5	10	81	11	41
2020	IS-05	34	41	10	7	0	7	81	7	29
2019	IS	47	35	11	2	1	4	86	3	110
2019	IS-03	70	22	9	0	0	0	91	0	23
2019	IS-04	48	24	18	0	3	6	77	3	33
2019	IS-05	28	55	7	7	0	3	86	7	29
2019	IS-06	42	50	8	0	0	0	92	0	12
2018	IS	45	29	12	7	1	6	78	9	83
2018	IS-03	58	26	5	0	0	11	94	0	19
2018	IS-04	37	30	19	4	4	7	72	8	27
2018	IS-05	41	32	14	14	0	0	73	14	22
2017	IS	32	33	17	5	4	9	71	11	89
2017	IS-03	31	25	19	0	6	19	69	8	16
2017	IS-04	30	32	16	8	5	8	68	15	37
2017	IS-05	14	57	14	14	0	0	71	14	14
2017	IS-06	50	25	8	0	8	8	82	9	12
2014	IS	32	33	14	8	4	9	72	13	93
2014	IS-02	20	20	30	0	10	20	50	13	10
2014	IS-03	33	44	11	11	0	0	78	11	18
2014	IS-04	28	36	14	6	6	11	72	13	36
2014	IS-05	42	37	5	5	5	5	83	11	19

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	30	6	11	5	4	77	17	113
2020	IS-03	39	35	4	13	4	4	77	18	23
2020	IS-04	44	32	0	17	5	2	78	23	41
2020	IS-05	31	34	21	3	7	3	68	11	29
2019	IS	42	42	7	6	2	1	84	8	110
2019	IS-03	61	30	4	4	0	0	91	4	23
2019	IS-04	36	45	9	6	3	0	82	9	33
2019	IS-05	28	48	10	14	0	0	76	14	29
2019	IS-06	33	58	0	0	8	0	92	8	12
2018	IS	42	32	13	8	2	2	76	11	84
2018	IS-03	58	16	21	0	0	5	78	0	19
2018	IS-04	36	32	11	11	7	4	70	19	28
2018	IS-05	32	45	14	9	0	0	77	9	22
2017	IS	33	36	17	7	5	2	71	12	89
2017	IS-03	31	38	19	0	6	6	73	7	16
2017	IS-04	30	32	16	11	8	3	64	19	37
2017	IS-05	21	57	14	7	0	0	79	7	14
2017	IS-06	50	33	0	8	8	0	83	17	12
2014	IS	25	33	18	10	8	6	62	18	93
2014	IS-02	20	20	30	0	10	20	50	13	10
2014	IS-03	39	33	11	11	6	0	72	17	18
2014	IS-04	17	31	22	11	8	11	53	22	36
2014	IS-05	37	42	11	0	11	0	79	11	19

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	41	12	14	5	1	0	69	20	113
2020	IS-03	17	48	9	17	9	0	0	65	26	23
2020	IS-04	34	32	12	15	7	0	0	66	22	41
2020	IS-05	24	38	17	14	3	3	0	64	18	29
2019	IS	22	48	16	8	2	4	0	73	10	110
2019	IS-03	30	39	17	9	0	4	0	73	9	23
2019	IS-04	24	39	27	6	3	0	0	64	9	33
2019	IS-05	17	55	7	14	3	3	0	75	18	29
2019	IS-06	0	83	8	8	0	0	0	83	8	12
2018	IS	24	40	14	12	1	8	0	70	14	83
2018	IS-03	32	32	16	0	0	21	0	80	0	19
2018	IS-04	26	41	7	15	4	7	0	72	20	27
2018	IS-05	5	50	23	18	0	5	0	57	19	22
2017	IS	16	47	12	14	4	5	0	67	20	89
2017	IS-03	6	50	25	6	0	13	0	64	7	16
2017	IS-04	16	38	16	19	8	3	0	56	28	37
2017	IS-05	0	64	7	29	0	0	0	64	29	14
2017	IS-06	33	50	0	8	8	0	0	83	17	12
2014	IS	15	29	19	16	10	10	1	49	29	93
2014	IS-02	20	10	40	0	0	30	0	43	0	10
2014	IS-03	28	28	17	17	11	0	0	56	28	18
2014	IS-04	11	22	22	19	8	14	3	40	33	36
2014	IS-05	16	42	11	11	16	5	0	61	28	19

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	40	12	19	6	2	62	26	113
2020	IS-03	17	39	22	13	4	4	59	18	23
2020	IS-04	24	44	5	22	5	0	68	27	41
2020	IS-05	17	31	14	24	10	3	50	36	29
2019	IS	19	55	10	9	5	3	76	14	110
2019	IS-03	22	48	13	9	4	4	73	14	23
2019	IS-04	27	42	15	9	3	3	72	13	33
2019	IS-05	7	66	7	10	7	3	75	18	29
2019	IS-06	0	92	0	8	0	0	92	8	12
2018	IS	25	32	20	18	2	2	59	21	84
2018	IS-03	42	11	26	21	0	0	53	21	19
2018	IS-04	21	29	18	21	7	4	52	30	28
2018	IS-05	9	50	32	9	0	0	59	9	22
2017	IS	17	38	18	19	4	4	57	24	88
2017	IS-03	19	31	19	19	0	13	57	21	16
2017	IS-04	16	30	22	24	5	3	47	31	37
2017	IS-05	14	50	7	29	0	0	64	29	14
2017	IS-06	8	67	0	0	17	8	82	18	12
2014	IS	18	41	16	14	9	2	60	23	93
2014	IS-02	10	50	40	0	0	0	60	0	10
2014	IS-03	39	28	6	11	17	0	67	28	18
2014	IS-04	17	39	14	19	6	6	59	26	36
2014	IS-05	11	47	21	16	5	0	58	21	19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	25	18	10	3	2	69	13	113
2020	IS-03	39	13	22	17	4	4	55	23	23
2020	IS-04	49	17	22	7	2	2	68	10	41
2020	IS-05	41	38	10	7	3	0	79	10	29
2019	IS	48	25	14	7	3	4	75	10	110
2019	IS-03	65	13	4	9	4	4	82	14	23
2019	IS-04	38	38	9	6	6	3	77	13	32
2019	IS-05	48	24	14	10	0	3	75	11	29
2019	IS-06	17	17	50	8	0	8	36	9	12

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	46	13	8	4	2	75	13	112
2020	IS-03	9	61	9	13	0	9	76	14	23
2020	IS-04	41	34	20	2	2	0	76	5	41
2020	IS-05	21	50	4	11	14	0	71	25	28
2019	IS	36	48	11	5	1	0	84	5	111
2019	IS-03	57	22	17	4	0	0	78	4	23
2019	IS-04	30	55	12	3	0	0	85	3	33
2019	IS-05	24	55	10	7	3	0	79	10	29
2019	IS-06	17	75	8	0	0	0	92	0	12
2018	IS	36	38	18	6	1	1	75	7	84
2018	IS-03	47	16	21	11	0	5	67	11	19
2018	IS-04	25	39	25	7	4	0	64	11	28
2018	IS-05	41	41	14	5	0	0	82	5	22
2017	IS	24	44	16	10	4	1	70	15	88
2017	IS-03	31	38	25	0	0	6	73	0	16
2017	IS-04	24	46	8	14	8	0	70	22	37
2017	IS-05	7	64	14	14	0	0	71	14	14
2017	IS-06	25	42	17	8	8	0	67	17	12
2014	IS	28	45	14	9	4	0	73	13	93
2014	IS-02	0	70	30	0	0	0	70	0	10
2014	IS-03	33	44	11	11	0	0	78	11	18
2014	IS-04	36	39	17	3	6	0	75	8	36
2014	IS-05	26	47	0	21	5	0	74	26	19

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	44	14	17	5	4	64	22	111
2020	IS-03	9	52	13	17	4	4	64	23	23
2020	IS-04	23	45	10	13	8	3	69	21	40
2020	IS-05	14	38	17	21	3	7	56	26	29
2019	IS	18	41	22	14	3	3	60	18	111
2019	IS-03	26	30	22	17	0	4	59	18	23
2019	IS-04	18	42	21	9	6	3	63	16	33
2019	IS-05	14	41	24	17	3	0	55	21	29
2019	IS-06	8	42	25	25	0	0	50	25	12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	42	7	7	4	6	3	81	12	113
2020	IS-03	17	43	4	9	9	4	13	74	21	23
2020	IS-04	39	37	2	7	5	10	0	84	14	41
2020	IS-05	17	59	17	3	0	3	0	79	4	29
2019	IS	39	34	8	14	1	4	0	76	16	111
2019	IS-03	30	30	9	26	0	4	0	64	27	23
2019	IS-04	45	27	12	12	0	3	0	75	13	33
2019	IS-05	31	45	3	14	3	3	0	79	18	29
2019	IS-06	67	33	0	0	0	0	0	100	0	12
2018	IS	40	35	12	6	5	1	1	77	11	84
2018	IS-03	32	37	5	11	16	0	0	68	26	19
2018	IS-04	32	39	11	7	4	4	4	77	12	28
2018	IS-05	50	27	18	5	0	0	0	77	5	22
2017	IS	34	38	16	3	6	3	0	75	9	88
2017	IS-03	25	44	13	6	6	6	0	73	13	16
2017	IS-04	33	42	8	6	6	6	0	79	12	36
2017	IS-05	29	43	29	0	0	0	0	71	0	14
2017	IS-06	58	33	0	0	8	0	0	92	8	12
2014	IS	32	43	8	11	3	2	1	77	15	91
2014	IS-02	0	60	20	10	10	0	0	60	20	10
2014	IS-03	29	41	6	18	0	6	0	75	19	17
2014	IS-04	29	46	6	14	3	3	0	76	18	35
2014	IS-05	42	42	5	5	5	0	0	84	11	19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	42	10	10	3	2	77	13	111
2020	IS-03	35	35	4	22	4	0	70	26	23
2020	IS-04	35	50	5	5	5	0	85	10	40
2020	IS-05	25	46	14	11	0	4	74	11	28
2019	IS	41	34	23	1	0	2	76	1	110
2019	IS-03	43	35	17	4	0	0	78	4	23
2019	IS-04	45	30	21	0	0	3	78	0	33
2019	IS-05	31	38	31	0	0	0	69	0	29
2019	IS-06	27	45	18	0	0	9	80	0	11
2018	IS	40	38	15	4	1	1	80	5	84
2018	IS-03	42	26	16	11	0	5	72	11	19
2018	IS-04	46	36	14	0	4	0	82	4	28
2018	IS-05	32	50	14	5	0	0	82	5	22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	27	10	14	12	13	7	55	33	111
2020	IS-03	4	22	9	17	22	9	17	35	53	23
2020	IS-04	20	37	10	10	7	15	2	68	21	41
2020	IS-05	14	25	11	18	14	11	7	48	39	28
2019	IS	28	23	21	12	6	9	2	57	20	111
2019	IS-03	30	13	22	17	9	9	0	48	29	23
2019	IS-04	30	30	21	3	3	9	3	69	7	33
2019	IS-05	14	21	24	21	10	7	3	38	35	29
2019	IS-06	50	33	0	17	0	0	0	83	17	12
2018	IS	27	18	19	13	7	10	6	54	24	84
2018	IS-03	42	0	16	16	5	21	0	53	27	19
2018	IS-04	18	25	25	7	7	11	7	52	17	28
2018	IS-05	23	14	23	23	5	5	9	42	32	22
2017	IS	14	24	18	16	15	8	4	44	36	89
2017	IS-03	6	38	0	13	13	19	13	64	36	16
2017	IS-04	16	19	24	14	22	3	3	37	37	37
2017	IS-05	14	29	14	29	7	7	0	46	38	14
2017	IS-06	8	33	17	8	17	8	8	50	30	12
2014	IS	18	22	19	17	14	5	4	44	35	93
2014	IS-02	0	20	30	40	10	0	0	20	50	10
2014	IS-03	22	33	11	11	11	6	6	63	25	18
2014	IS-04	19	17	22	8	22	6	6	41	34	36
2014	IS-05	21	26	26	16	5	5	0	50	22	19

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	36	17	13	3	4	0	66	17	112
2020	IS-03	9	36	27	14	5	9	0	50	20	22
2020	IS-04	29	41	10	15	2	2	0	73	18	41
2020	IS-05	28	31	28	14	0	0	0	59	14	29
2019	IS	37	43	12	2	6	0	0	80	8	110
2019	IS-03	39	43	9	0	9	0	0	83	9	23
2019	IS-04	36	42	12	3	6	0	0	79	9	33
2019	IS-05	28	52	10	3	7	0	0	79	10	29
2019	IS-06	50	33	8	0	8	0	0	83	8	12
2018	IS	35	36	19	4	6	1	0	71	10	84
2018	IS-03	32	32	26	0	11	0	0	63	11	19
2018	IS-04	29	50	7	4	7	4	0	81	11	28
2018	IS-05	45	14	32	9	0	0	0	59	9	22
2017	IS	33	31	14	9	10	2	1	66	19	89
2017	IS-03	31	25	19	13	6	6	0	60	20	16
2017	IS-04	32	24	14	5	19	3	3	60	26	37
2017	IS-05	29	43	21	7	0	0	0	71	7	14
2017	IS-06	42	50	0	0	8	0	0	92	8	12
2014	IS	26	47	9	9	9	1	0	74	17	93
2014	IS-02	20	40	20	10	0	10	0	67	11	10
2014	IS-03	39	44	0	0	17	0	0	83	17	18
2014	IS-04	25	42	11	11	11	0	0	67	22	36
2014	IS-05	21	63	11	0	5	0	0	84	5	19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	27	20	12	12	3	1	54	25	113
2020	IS-03	17	22	26	17	17	0	0	39	35	23
2020	IS-04	22	32	22	10	12	2	0	55	23	41
2020	IS-05	34	21	17	17	3	3	3	59	22	29
2019	IS	33	37	12	5	10	1	2	72	16	111
2019	IS-03	26	39	13	4	13	4	0	68	18	23
2019	IS-04	39	33	12	6	9	0	0	73	15	33
2019	IS-05	28	52	7	3	7	0	3	82	11	29
2019	IS-06	50	33	8	0	8	0	0	83	8	12
2018	IS	29	35	15	11	10	0	0	65	21	82
2018	IS-03	6	39	22	17	17	0	0	44	33	18
2018	IS-04	26	44	19	4	7	0	0	70	11	27
2018	IS-05	45	27	9	14	5	0	0	73	18	22
2017	IS	26	25	10	19	18	1	1	53	37	89
2017	IS-03	6	38	13	19	25	0	0	44	44	16
2017	IS-04	30	19	3	24	19	3	3	51	46	37
2017	IS-05	36	36	21	0	7	0	0	71	7	14
2017	IS-06	42	25	0	8	25	0	0	67	33	12
2014	IS	26	27	15	10	18	0	3	55	29	92
2014	IS-02	10	20	20	20	30	0	0	30	50	10
2014	IS-03	22	28	11	17	17	0	6	53	35	18
2014	IS-04	28	22	14	6	25	0	6	53	32	36
2014	IS-05	39	39	17	6	0	0	0	78	6	18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	27	23	9	4	2	1	63	14	113
2020	IS-03	39	22	26	4	0	9	0	67	5	23
2020	IS-04	32	27	24	10	5	0	2	60	15	41
2020	IS-05	31	34	21	7	7	0	0	66	14	29
2019	IS	47	32	11	3	2	3	3	84	5	111
2019	IS-03	48	26	9	4	4	9	0	81	10	23
2019	IS-04	48	24	6	6	3	3	9	83	10	33
2019	IS-05	38	48	14	0	0	0	0	86	0	29
2019	IS-06	58	17	25	0	0	0	0	75	0	12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	28	8	6	2	2	1	83	8	112
2020	IS-03	41	32	9	14	0	5	0	76	14	22
2020	IS-04	46	34	12	5	2	0	0	80	7	41
2020	IS-05	66	21	7	0	3	0	3	89	4	29
2019	IS	68	20	5	0	3	1	3	92	3	111
2019	IS-03	52	26	13	0	4	4	0	82	5	23
2019	IS-04	67	21	3	0	3	0	6	94	3	33
2019	IS-05	83	10	7	0	0	0	0	93	0	29
2019	IS-06	67	33	0	0	0	0	0	100	0	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	80	5	6	1	2	3	3	90	3	111
2020	IS-03	77	5	14	0	0	5	0	86	0	22
2020	IS-04	80	5	7	0	2	5	0	90	3	41
2020	IS-05	79	7	3	3	0	0	7	93	4	29
2019	IS	86	1	5	0	1	3	5	94	1	111
2019	IS-03	78	4	9	0	0	4	4	90	0	23
2019	IS-04	88	0	0	0	3	3	6	97	3	33
2019	IS-05	90	0	7	0	0	0	3	93	0	29
2019	IS-06	100	0	0	0	0	0	0	100	0	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	75	8	6	2	1	7	91	2	110
2020	IS-03	64	9	9	9	5	5	80	10	22
2020	IS-04	80	5	5	0	0	10	94	0	40
2020	IS-05	72	14	3	0	0	10	96	0	29
2019	IS	85	5	0	0	3	7	100	0	109
2019	IS-03	83	9	0	0	4	4	100	0	23
2019	IS-04	85	3	0	0	6	6	100	0	33
2019	IS-05	89	4	0	0	0	7	100	0	28
2019	IS-06	92	0	0	0	0	8	100	0	12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	51	16	11	3	1	0	70	14	111
2020	IS-03	9	39	22	17	13	0	0	48	30	23
2020	IS-04	15	59	17	10	0	0	0	73	10	41
2020	IS-05	21	61	14	0	0	4	0	85	0	28
2019	IS	20	59	11	6	3	1	1	80	9	111
2019	IS-03	22	52	13	4	9	0	0	74	13	23
2019	IS-04	18	58	9	9	3	0	3	78	13	33
2019	IS-05	17	69	7	7	0	0	0	86	7	29
2019	IS-06	25	67	0	8	0	0	0	92	8	12
2018	IS	39	29	20	4	6	2	0	70	10	84
2018	IS-03	37	21	26	5	5	5	0	61	11	19
2018	IS-04	39	21	25	0	11	4	0	63	11	28
2018	IS-05	36	50	9	5	0	0	0	86	5	22
2017	IS	32	33	18	11	5	1	0	66	17	89
2017	IS-03	25	44	13	13	0	6	0	73	13	16
2017	IS-04	27	27	24	14	8	0	0	54	22	37
2017	IS-05	36	50	7	0	7	0	0	86	7	14
2017	IS-06	50	25	0	17	8	0	0	75	25	12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	46	8	7	2	0	83	9	113
2020	IS-03	26	57	9	4	4	0	83	9	23
2020	IS-04	32	56	5	5	2	0	88	7	41
2020	IS-05	45	38	14	3	0	0	83	3	29
2019	IS	51	37	8	3	1	0	88	4	108
2019	IS-03	64	27	5	0	5	0	91	5	22
2019	IS-04	48	35	13	3	0	0	84	3	31
2019	IS-05	48	34	10	7	0	0	83	7	29
2019	IS-06	50	50	0	0	0	0	100	0	12
2018	IS	61	25	8	4	0	1	88	4	83
2018	IS-03	68	11	11	11	0	0	79	11	19
2018	IS-04	61	21	14	0	0	4	85	0	28
2018	IS-05	57	43	0	0	0	0	100	0	21
2017	IS	46	35	10	4	3	1	82	8	89
2017	IS-03	56	19	13	6	6	0	75	13	16
2017	IS-04	43	35	14	0	5	3	81	6	37
2017	IS-05	36	50	14	0	0	0	86	0	14
2017	IS-06	50	33	0	17	0	0	83	17	12
2014	IS	48	34	10	4	2	1	84	7	93
2014	IS-02	50	40	10	0	0	0	90	0	10
2014	IS-03	61	28	6	6	0	0	89	6	18
2014	IS-04	36	36	17	6	3	3	74	9	36
2014	IS-05	58	37	0	0	5	0	95	5	19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	39	13	3	3	7	0	81	6	112
2020	IS-03	32	36	14	9	5	5	0	71	14	22
2020	IS-04	37	34	12	0	5	12	0	81	6	41
2020	IS-05	31	59	3	3	0	3	0	93	4	29
2019	IS	56	25	12	3	0	5	0	84	3	108
2019	IS-03	57	17	17	9	0	0	0	74	9	23
2019	IS-04	48	32	13	0	0	6	0	86	0	31
2019	IS-05	59	28	10	3	0	0	0	86	3	29
2019	IS-06	67	17	8	0	0	8	0	91	0	12
2018	IS	62	21	10	2	0	4	1	88	3	84
2018	IS-03	68	5	16	5	0	5	0	78	6	19
2018	IS-04	61	18	7	4	0	7	4	88	4	28
2018	IS-05	64	27	9	0	0	0	0	91	0	22
2017	IS	46	28	18	3	1	3	1	77	5	88
2017	IS-03	50	13	38	0	0	0	0	63	0	16
2017	IS-04	41	32	11	5	3	5	3	79	9	37
2017	IS-05	43	36	21	0	0	0	0	79	0	14
2017	IS-06	55	36	0	9	0	0	0	91	9	11
2014	IS	53	26	8	3	1	10	0	87	5	93
2014	IS-02	50	40	10	0	0	0	0	90	0	10
2014	IS-03	56	33	6	0	0	6	0	94	0	18
2014	IS-04	50	25	6	3	0	17	0	90	3	36
2014	IS-05	63	16	0	5	5	11	0	88	12	19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	35	12	4	1	2	83	5	113
2020	IS-03	39	35	17	9	0	0	74	9	23
2020	IS-04	39	44	5	7	2	2	85	10	41
2020	IS-05	52	38	10	0	0	0	90	0	29

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	37	6	7	3	4	2	83	10	112
2020	IS-03	30	35	9	17	4	4	0	68	23	23
2020	IS-04	41	34	10	7	5	2	0	78	13	41
2020	IS-05	41	45	3	0	0	3	7	96	0	29

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	59	30	6	4	0	1	90	4	113
2020	IS-03	48	39	9	4	0	0	87	4	23
2020	IS-04	66	22	5	7	0	0	88	7	41
2020	IS-05	52	38	7	0	0	3	93	0	29
2019	IS	72	19	5	3	1	0	91	4	111
2019	IS-03	74	13	9	4	0	0	87	4	23
2019	IS-04	70	21	6	0	3	0	91	3	33
2019	IS-05	66	24	3	7	0	0	90	7	29
2019	IS-06	100	0	0	0	0	0	100	0	12
2018	IS	62	30	6	2	0	0	92	2	84
2018	IS-03	63	26	11	0	0	0	89	0	19
2018	IS-04	54	39	7	0	0	0	93	0	28
2018	IS-05	68	27	0	5	0	0	95	5	22
2017	IS	48	42	2	3	4	0	90	8	89
2017	IS-03	56	38	0	6	0	0	94	6	16
2017	IS-04	41	49	3	5	3	0	89	8	37
2017	IS-05	50	43	0	0	7	0	93	7	14
2017	IS-06	58	25	0	0	17	0	83	17	12
2014	IS	48	38	9	3	2	0	86	5	93
2014	IS-02	30	50	20	0	0	0	80	0	10
2014	IS-03	56	33	6	6	0	0	89	6	18
2014	IS-04	44	36	14	3	3	0	81	6	36
2014	IS-05	58	37	0	0	5	0	95	5	19

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	21	15	5	4	1	76	9	113
2020	IS-03	43	22	17	9	9	0	65	17	23
2020	IS-04	56	22	12	2	5	2	80	8	41
2020	IS-05	48	21	24	7	0	0	69	7	29
2019	IS	68	21	4	5	1	1	90	6	111
2019	IS-03	70	22	0	9	0	0	91	9	23
2019	IS-04	73	12	3	6	3	3	88	9	33
2019	IS-05	69	21	7	3	0	0	90	3	29
2019	IS-06	83	8	0	8	0	0	92	8	12
2018	IS	60	31	2	5	1	0	92	6	83
2018	IS-03	58	26	5	5	5	0	84	11	19
2018	IS-04	54	36	4	7	0	0	89	7	28
2018	IS-05	67	33	0	0	0	0	100	0	21
2017	IS	47	34	7	4	7	1	82	11	88
2017	IS-03	44	25	19	6	6	0	69	13	16
2017	IS-04	41	35	5	5	11	3	78	17	37
2017	IS-05	46	46	8	0	0	0	92	0	13
2017	IS-06	67	17	0	8	8	0	83	17	12
2014	IS	44	33	14	2	5	1	78	8	93
2014	IS-02	40	40	10	0	10	0	80	10	10
2014	IS-03	56	28	6	0	6	6	88	6	18
2014	IS-04	36	31	25	3	6	0	67	8	36
2014	IS-05	47	42	5	0	5	0	89	5	19

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	25	16	4	3	2	76	7	112
2020	IS-03	35	22	30	9	4	0	57	13	23
2020	IS-04	53	25	13	3	5	3	79	8	40
2020	IS-05	45	31	14	7	0	3	79	7	29
2019	IS	66	20	7	4	4	0	86	7	111
2019	IS-03	70	17	9	0	4	0	87	4	23
2019	IS-04	67	18	3	6	6	0	85	12	33
2019	IS-05	69	14	14	3	0	0	83	3	29
2019	IS-06	67	17	0	8	8	0	83	17	12
2018	IS	58	31	5	5	1	0	89	6	84
2018	IS-03	58	26	5	5	5	0	84	11	19
2018	IS-04	54	36	4	7	0	0	89	7	28
2018	IS-05	64	32	5	0	0	0	95	0	22
2017	IS	46	33	7	6	7	2	81	12	88
2017	IS-03	50	13	25	6	6	0	63	13	16
2017	IS-04	39	39	3	8	6	6	82	15	36
2017	IS-05	43	43	0	7	7	0	86	14	14
2017	IS-06	67	17	0	0	17	0	83	17	12
2014	IS	39	37	13	5	6	0	75	12	93
2014	IS-02	40	40	10	0	10	0	80	10	10
2014	IS-03	56	28	6	6	6	0	83	11	18
2014	IS-04	28	39	22	6	6	0	67	11	36
2014	IS-05	42	42	11	0	5	0	84	5	19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	27	16	13	4	1	67	17	113
2020	IS-03	35	22	22	22	0	0	57	22	23
2020	IS-04	39	24	22	7	7	0	63	15	41
2020	IS-05	41	28	10	17	3	0	69	21	29
2019	IS	60	21	9	5	3	3	83	7	111
2019	IS-03	70	17	4	0	9	0	87	9	23
2019	IS-04	64	9	15	6	3	3	75	9	33
2019	IS-05	69	17	7	3	0	3	89	4	29
2019	IS-06	42	50	0	8	0	0	92	8	12
2018	IS	49	18	20	4	5	4	70	9	83
2018	IS-03	42	16	21	0	16	5	61	17	19
2018	IS-04	39	18	29	7	4	4	59	11	28
2018	IS-05	68	14	14	0	0	5	86	0	22
2017	IS	41	25	13	4	12	4	69	17	89
2017	IS-03	31	25	19	6	19	0	56	25	16
2017	IS-04	30	24	22	5	16	3	56	22	37
2017	IS-05	57	21	7	7	0	7	85	8	14
2017	IS-06	75	8	0	0	17	0	83	17	12
2014	IS	39	25	17	11	6	2	65	18	93
2014	IS-02	20	20	40	0	10	10	44	11	10
2014	IS-03	50	28	6	6	6	6	82	12	18
2014	IS-04	33	25	19	17	6	0	58	22	36
2014	IS-05	58	21	11	5	5	0	79	11	19

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	21	32	47	113
2020	IS-03	26	22	52	23
2020	IS-04	12	39	49	41
2020	IS-05	24	38	38	29
2019	IS	23	32	44	111
2019	IS-03	17	39	43	23
2019	IS-04	21	30	48	33
2019	IS-05	28	41	31	29
2019	IS-06	25	25	50	12
2018	IS	24	35	42	84
2018	IS-03	21	21	58	19
2018	IS-04	29	32	39	28
2018	IS-05	18	45	36	22
2017	IS	26	40	34	89
2017	IS-03	19	50	31	16
2017	IS-04	38	32	30	37
2017	IS-05	14	64	21	14
2017	IS-06	25	42	33	12
2014	IS	35	24	41	93
2014	IS-02	20	10	70	10
2014	IS-03	33	39	28	18
2014	IS-04	25	22	53	36
2014	IS-05	32	32	37	19

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	8	21	50	0	21	0	24
2019	IS	4	50	23	12	8	4	26
2018	IS	5	53	21	0	16	5	19
2017	IS	8	29	50	4	8	0	24
2017	IS-04	7	36	36	7	14	0	14
2014	IS	0	27	42	3	9999	27	33

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	5	95	113
2019	IS	7	93	110
2019	IS-06	0	100	12
2018	IS	13	87	84

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	45	55	11

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	55	45	11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	45	55	11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	55	45	11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	55	45	11

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	55	45	11

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	45	55	11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	12	16	8	4	33	12	51	21	113
2020	IS-03	22	17	13	0	4	35	9	69	8	23
2020	IS-04	20	17	5	15	2	29	12	63	29	41
2020	IS-05	7	10	28	7	7	24	17	29	24	29
2019	IS	18	12	16	5	1	38	9	57	12	110
2019	IS-03	22	22	13	4	0	26	13	71	7	23
2019	IS-04	18	12	12	6	0	39	12	63	13	33
2019	IS-05	14	4	29	7	4	39	4	31	19	28
2019	IS-06	17	8	17	0	0	42	17	60	0	12
2018	IS	13	19	17	2	5	31	12	57	13	83
2018	IS-03	16	0	21	0	0	42	21	43	0	19
2018	IS-04	7	22	22	0	7	30	11	50	13	27
2018	IS-05	14	27	14	5	5	23	14	64	14	22
2017	IS	15	12	18	4	5	27	18	50	18	89
2017	IS-03	13	19	13	6	6	31	13	56	22	16
2017	IS-04	22	8	11	0	8	38	14	61	17	37
2017	IS-05	0	14	21	14	7	14	29	25	38	14
2017	IS-06	17	25	25	0	0	17	17	63	0	12
2014	IS	14	15	19	4	3	33	11	52	13	93
2014	IS-02	10	10	30	0	10	20	20	33	17	10
2014	IS-03	28	22	11	0	0	39	0	82	0	18
2014	IS-04	8	11	22	11	3	36	8	35	25	36
2014	IS-05	21	16	11	0	5	26	21	70	10	19

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	32	14	6	3	12	2	73	10	113
2020	IS-03	39	30	4	4	4	17	0	84	11	23
2020	IS-04	34	34	17	7	2	5	0	72	10	41
2020	IS-05	14	31	17	7	3	24	3	62	14	29
2019	IS	43	28	17	2	1	10	0	79	3	109
2019	IS-03	45	41	5	0	0	9	0	95	0	22
2019	IS-04	48	15	24	0	0	12	0	72	0	33
2019	IS-05	32	25	21	7	4	11	0	64	12	28
2019	IS-06	42	33	8	0	0	17	0	90	0	12
2018	IS	30	36	14	4	2	12	1	76	7	83
2018	IS-03	37	26	11	0	0	26	0	86	0	19
2018	IS-04	30	41	19	0	4	4	4	76	4	27
2018	IS-05	27	45	14	5	0	9	0	80	5	22
2017	IS	25	22	20	4	5	16	7	61	13	89
2017	IS-03	38	13	19	6	0	25	0	67	8	16
2017	IS-04	27	27	11	5	8	19	3	69	17	37
2017	IS-05	21	21	29	7	7	7	7	50	17	14
2017	IS-06	17	25	25	0	8	17	8	56	11	12
2014	IS	25	26	23	1	3	23	0	65	6	93
2014	IS-02	20	20	50	0	0	10	0	44	0	10
2014	IS-03	39	33	22	0	0	6	0	76	0	18
2014	IS-04	17	19	31	0	6	28	0	50	8	36
2014	IS-05	32	37	0	0	5	26	0	93	7	19

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	10	90	113
2020	IS-03	26	74	23
2019	IS	6	94	110
2019	IS-06	0	100	12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	55	45	11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	55	45	11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	15	13	6	3	40	9	57	17	113
2020	IS-03	9	26	9	9	4	35	9	62	23	23
2020	IS-04	20	15	5	10	2	37	12	67	24	41
2020	IS-05	10	14	24	0	3	41	7	47	7	29
2019	IS	20	9	17	1	1	43	9	60	4	111
2019	IS-03	22	13	17	4	0	35	9	62	8	23
2019	IS-04	21	12	12	0	3	45	6	69	6	33
2019	IS-05	14	10	24	0	0	41	10	50	0	29
2019	IS-06	17	0	17	0	0	50	17	50	0	12
2018	IS	18	14	17	1	1	39	10	63	5	83
2018	IS-03	17	6	11	0	0	56	11	67	0	18
2018	IS-04	14	14	21	0	4	36	11	53	7	28
2018	IS-05	18	18	23	0	0	27	14	62	0	22
2017	IS	12	9	17	2	2	38	20	50	11	88
2017	IS-03	13	19	6	6	0	50	6	71	14	16
2017	IS-04	16	8	11	3	3	41	19	60	13	37
2017	IS-05	0	15	31	0	8	23	23	29	14	13
2017	IS-06	8	0	25	0	0	42	25	25	0	12
2014	IS	15	8	25	0	4	38	10	44	8	92
2014	IS-03	39	17	17	0	0	28	0	77	0	18
2014	IS-04	8	6	28	0	8	42	8	28	17	36
2014	IS-05	16	0	21	0	5	32	26	38	13	19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	33	14	6	3	13	1	73	10	112
2020	IS-03	26	35	9	4	4	22	0	78	11	23
2020	IS-04	33	30	18	10	3	8	0	68	14	40
2020	IS-05	21	41	14	0	3	21	0	78	4	29
2019	IS	44	24	15	2	0	15	1	80	2	110
2019	IS-03	35	43	9	0	0	13	0	90	0	23
2019	IS-04	48	21	15	3	0	12	0	79	3	33
2019	IS-05	38	21	21	3	0	17	0	71	4	29
2019	IS-06	58	17	8	0	0	17	0	90	0	12
2018	IS	38	29	12	1	1	18	1	82	3	84
2018	IS-03	42	26	5	0	0	26	0	93	0	19
2018	IS-04	39	25	14	0	4	14	4	78	4	28
2018	IS-05	32	41	18	0	0	9	0	80	0	22
2017	IS	29	20	15	5	2	21	8	68	11	89
2017	IS-03	38	13	6	6	0	38	0	80	10	16
2017	IS-04	35	22	11	3	5	19	5	75	11	37
2017	IS-05	21	21	29	7	0	21	0	55	9	14
2017	IS-06	17	25	25	17	0	8	8	50	20	12
2014	IS	26	24	19	2	2	27	0	68	6	93
2014	IS-02	20	30	30	0	0	20	0	63	0	10
2014	IS-03	33	33	17	0	0	17	0	80	0	18
2014	IS-04	22	17	22	6	3	31	0	56	12	36
2014	IS-05	37	21	11	0	5	26	0	79	7	19

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	23	12	5	9	3	74	15	113
2020	IS-03	39	22	22	4	13	0	61	17	23
2020	IS-04	54	17	12	5	10	2	73	15	41
2020	IS-05	55	24	7	3	7	3	82	11	29

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	35	19	6	7	0	68	13	112
2020	IS-03	22	30	35	0	13	0	52	13	23
2020	IS-04	33	33	13	10	13	0	65	23	40
2020	IS-05	34	45	17	3	0	0	79	3	29
2019	IS	30	36	14	11	10	0	66	21	111
2019	IS-03	35	22	22	17	4	0	57	22	23
2019	IS-04	30	42	6	3	18	0	73	21	33
2019	IS-05	24	41	17	10	7	0	66	17	29
2019	IS-06	17	33	17	25	8	0	50	33	12
2018	IS	24	25	27	17	7	0	49	24	84
2018	IS-03	16	26	11	37	11	0	42	47	19
2018	IS-04	25	29	29	14	4	0	54	18	28
2018	IS-05	27	27	41	5	0	0	55	5	22
2017	IS	18	20	20	20	22	1	38	42	89
2017	IS-03	25	6	6	50	13	0	31	63	16
2017	IS-04	22	27	16	11	24	0	49	35	37
2017	IS-05	14	14	43	14	14	0	29	29	14
2017	IS-06	17	17	17	17	33	0	33	50	12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	27	27	17	21	35	38	113
2020	IS-03	4	22	35	17	22	26	39	23
2020	IS-04	7	29	24	20	20	37	39	41
2020	IS-05	7	28	21	17	28	34	45	29
2019	IS	14	39	24	16	7	52	23	111
2019	IS-03	9	43	30	13	4	52	17	23
2019	IS-04	21	42	18	12	6	64	18	33
2019	IS-05	10	31	17	28	14	41	41	29
2019	IS-06	8	42	33	17	0	50	17	12
2018	IS	8	30	31	19	12	38	31	84
2018	IS-03	16	21	37	16	11	37	26	19
2018	IS-04	0	32	32	29	7	32	36	28
2018	IS-05	5	41	27	9	18	45	27	22
2017	IS	7	24	33	24	12	31	36	89
2017	IS-03	6	19	31	31	13	25	44	16
2017	IS-04	8	30	24	24	14	38	38	37
2017	IS-05	7	29	43	7	14	36	21	14
2017	IS-06	0	25	50	25	0	25	25	12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	25	28	16	19	37	35	113
2020	IS-03	9	22	39	13	17	30	30	23
2020	IS-04	10	27	32	20	12	37	32	41
2020	IS-05	14	17	24	21	24	31	45	29
2019	IS	17	37	24	19	3	55	22	110
2019	IS-03	22	52	17	9	0	74	9	23
2019	IS-04	18	36	27	18	0	55	18	33
2019	IS-05	4	32	21	32	11	36	43	28
2019	IS-06	8	50	25	17	0	58	17	12
2018	IS	13	32	29	17	10	45	26	84
2018	IS-03	16	42	32	5	5	58	11	19
2018	IS-04	11	29	36	14	11	39	25	28
2018	IS-05	5	27	32	23	14	32	36	22
2017	IS	8	37	24	20	11	45	31	89
2017	IS-03	6	44	25	19	6	50	25	16
2017	IS-04	3	41	24	16	16	43	32	37
2017	IS-05	7	29	43	7	14	36	21	14
2017	IS-06	0	42	17	42	0	42	42	12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	35	19	12	15	0	1	54	27	113
2020	IS-03	9	52	17	0	17	0	4	64	18	23
2020	IS-04	15	37	20	15	15	0	0	51	29	41
2020	IS-05	28	24	14	17	17	0	0	52	34	29
2019	IS	27	32	25	9	6	0	0	59	15	111
2019	IS-03	22	48	17	4	9	0	0	70	13	23
2019	IS-04	30	24	27	12	6	0	0	55	18	33
2019	IS-05	21	31	28	10	10	0	0	52	21	29
2019	IS-06	42	25	17	17	0	0	0	67	17	12
2018	IS	19	35	29	12	5	1	0	54	17	84
2018	IS-03	11	37	32	21	0	0	0	47	21	19
2018	IS-04	14	39	25	11	7	4	0	56	19	28
2018	IS-05	23	36	23	9	9	0	0	59	18	22
2017	IS	14	29	25	18	13	0	1	43	31	89
2017	IS-03	13	38	13	25	13	0	0	50	38	16
2017	IS-04	16	24	27	14	19	0	0	41	32	37
2017	IS-05	14	36	29	14	7	0	0	50	21	14
2017	IS-06	8	8	42	33	8	0	0	17	42	12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	29	20	13	10	57	23	112
2020	IS-03	17	43	22	9	9	61	17	23
2020	IS-04	33	30	18	15	5	63	20	40
2020	IS-05	17	28	21	21	14	45	34	29
2019	IS	57	22	14	6	2	78	8	111
2019	IS-03	52	35	13	0	0	87	0	23
2019	IS-04	64	21	9	6	0	85	6	33
2019	IS-05	52	10	24	14	0	62	14	29
2019	IS-06	50	25	17	8	0	75	8	12
2018	IS	39	36	16	6	4	75	10	83
2018	IS-03	37	37	11	11	5	74	16	19
2018	IS-04	52	30	19	0	0	81	0	27
2018	IS-05	32	41	18	5	5	73	9	22
2017	IS	34	27	21	9	9	62	18	89
2017	IS-03	38	44	13	6	0	81	6	16
2017	IS-04	41	22	16	8	14	62	22	37
2017	IS-05	29	21	36	0	14	50	14	14
2017	IS-06	8	50	17	25	0	58	25	12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	31	24	14	17	45	31	111
2020	IS-03	22	22	30	17	9	43	26	23
2020	IS-04	18	33	26	5	18	51	23	39
2020	IS-05	7	28	21	21	24	34	45	29
2019	IS	33	30	17	14	6	63	20	111
2019	IS-03	30	35	13	9	13	65	22	23
2019	IS-04	45	24	12	15	3	70	18	33
2019	IS-05	31	24	28	14	3	55	17	29
2019	IS-06	17	42	8	25	8	58	33	12
2018	IS	30	27	24	10	10	57	19	84
2018	IS-03	37	16	26	0	21	53	21	19
2018	IS-04	21	25	29	18	7	46	25	28
2018	IS-05	41	32	23	0	5	73	5	22
2017	IS	22	27	33	12	5	49	18	89
2017	IS-03	25	31	19	19	6	56	25	16
2017	IS-04	19	27	35	14	5	46	19	37
2017	IS-05	21	29	36	7	7	50	14	14
2017	IS-06	25	25	25	17	8	50	25	12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	21	21	11	14	8	50	27	112
2020	IS-03	35	17	17	9	4	17	63	16	23
2020	IS-04	28	28	20	13	8	5	58	21	40
2020	IS-05	14	17	31	7	24	7	33	33	29

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	33	30	11	1	1	58	12	112
2020	IS-03	22	22	35	13	4	4	45	18	23
2020	IS-04	22	44	27	7	0	0	66	7	41
2020	IS-05	24	34	31	10	0	0	59	10	29
2019	IS	24	41	22	9	2	2	67	11	111
2019	IS-03	30	22	35	9	0	4	55	9	23
2019	IS-04	27	48	15	3	3	3	78	6	33
2019	IS-05	14	48	17	17	3	0	62	21	29
2019	IS-06	8	50	33	8	0	0	58	8	12
2018	IS	25	36	26	8	5	0	61	13	84
2018	IS-03	21	47	26	0	5	0	68	5	19
2018	IS-04	29	25	29	11	7	0	54	18	28
2018	IS-05	27	32	27	14	0	0	59	14	22
2017	IS	24	40	21	10	5	0	64	15	89
2017	IS-03	25	56	19	0	0	0	81	0	16
2017	IS-04	14	38	22	19	8	0	51	27	37
2017	IS-05	43	43	7	0	7	0	86	7	14
2017	IS-06	25	17	42	8	8	0	42	17	12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	34	26	16	6	0	1	51	23	112
2020	IS-03	4	39	35	9	9	0	4	45	18	23
2020	IS-04	18	28	33	18	5	0	0	45	23	40
2020	IS-05	28	31	21	14	7	0	0	59	21	29
2019	IS	23	35	24	11	5	1	1	60	16	111
2019	IS-03	26	39	26	9	0	0	0	65	9	23
2019	IS-04	36	27	15	15	0	3	3	68	16	33
2019	IS-05	14	34	34	7	10	0	0	48	17	29
2019	IS-06	0	50	25	17	8	0	0	50	25	12
2018	IS	18	39	29	11	4	0	0	57	14	84
2018	IS-03	26	47	21	5	0	0	0	74	5	19
2018	IS-04	21	36	25	14	4	0	0	57	18	28
2018	IS-05	5	41	36	14	5	0	0	45	18	22
2017	IS	13	33	24	17	11	0	1	47	28	88
2017	IS-03	13	38	38	13	0	0	0	50	13	16
2017	IS-04	3	41	19	19	16	0	3	44	36	37
2017	IS-05	15	31	31	15	8	0	0	46	23	13
2017	IS-06	17	25	25	8	25	0	0	42	33	12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	31	17	15	4	0	63	20	112
2020	IS-03	32	36	23	5	5	0	68	9	22
2020	IS-04	39	24	12	20	5	0	63	24	41
2020	IS-05	24	31	17	21	7	0	55	28	29
2019	IS	36	32	19	8	4	1	69	12	111
2019	IS-03	39	30	26	4	0	0	70	4	23
2019	IS-04	42	30	15	6	3	3	75	9	33
2019	IS-05	24	38	14	21	3	0	62	24	29
2019	IS-06	33	33	25	0	8	0	67	8	12
2018	IS	30	32	24	9	5	0	62	13	82
2018	IS-03	58	16	11	5	11	0	74	16	19
2018	IS-04	21	36	21	14	7	0	57	21	28
2018	IS-05	14	43	43	0	0	0	57	0	21
2017	IS	29	29	25	9	9	0	57	18	89
2017	IS-03	19	19	38	19	6	0	38	25	16
2017	IS-04	24	35	24	8	8	0	59	16	37
2017	IS-05	43	36	14	0	7	0	79	7	14
2017	IS-06	25	25	25	0	25	0	50	25	12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	27	13	11	1	1	0	75	12	113
2020	IS-03	30	26	13	26	0	4	0	59	27	23
2020	IS-04	54	32	10	5	0	0	0	85	5	41
2020	IS-05	45	24	17	14	0	0	0	69	14	29
2019	IS	57	19	15	5	3	0	1	76	8	111
2019	IS-03	48	26	22	4	0	0	0	74	4	23
2019	IS-04	61	21	9	3	3	0	3	84	6	33
2019	IS-05	55	17	14	10	3	0	0	72	14	29
2019	IS-06	67	8	17	8	0	0	0	75	8	12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	21	26	20	10	44	30	113
2020	IS-03	22	35	13	22	9	57	30	23
2020	IS-04	24	15	34	17	10	39	27	41
2020	IS-05	21	14	24	28	14	34	41	29

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	31	30	10	8	0	0	52	18	113
2020	IS-03	22	35	26	13	4	0	0	57	17	23
2020	IS-04	24	32	27	10	7	0	0	56	17	41
2020	IS-05	14	31	45	7	3	0	0	45	10	29
2019	IS	37	37	17	5	3	0	1	75	8	111
2019	IS-03	39	35	22	4	0	0	0	74	4	23
2019	IS-04	36	39	9	9	3	0	3	78	13	33
2019	IS-05	38	34	24	3	0	0	0	72	3	29
2019	IS-06	25	50	8	0	17	0	0	75	17	12
2018	IS	31	42	17	2	7	0	0	73	10	83
2018	IS-03	33	50	6	0	11	0	0	83	11	18
2018	IS-04	21	36	32	4	7	0	0	57	11	28
2018	IS-05	41	50	5	0	5	0	0	91	5	22
2017	IS	29	34	23	9	4	1	0	63	13	89
2017	IS-03	50	19	19	13	0	0	0	69	13	16
2017	IS-04	24	35	24	5	8	3	0	61	14	37
2017	IS-05	43	50	0	7	0	0	0	93	7	14
2017	IS-06	8	25	42	17	8	0	0	33	25	12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	24	13	8	4	3	75	12	111
2020	IS-03	50	18	9	18	0	5	71	19	22
2020	IS-04	37	37	15	5	5	2	75	10	41
2020	IS-05	50	18	14	11	4	4	70	15	28
2019	IS	62	26	8	2	1	1	89	3	111
2019	IS-03	61	30	9	0	0	0	91	0	23
2019	IS-04	61	30	3	3	0	3	94	3	33
2019	IS-05	69	17	10	0	3	0	86	3	29
2019	IS-06	50	33	8	8	0	0	83	8	12
2018	IS	48	35	14	1	2	0	82	4	84
2018	IS-03	42	26	26	5	0	0	68	5	19
2018	IS-04	29	50	14	0	7	0	79	7	28
2018	IS-05	64	27	9	0	0	0	91	0	22
2017	IS	61	21	10	3	4	0	82	8	88
2017	IS-03	60	20	13	0	7	0	80	7	15
2017	IS-04	59	22	11	0	8	0	81	8	37
2017	IS-05	71	14	7	7	0	0	86	7	14
2017	IS-06	67	17	8	8	0	0	83	8	12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	36	22	14	10	1	54	24	113
2020	IS-03	13	26	35	13	9	4	41	23	23
2020	IS-04	15	44	20	12	10	0	59	22	41
2020	IS-05	14	41	7	24	14	0	55	38	29

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	18	5	4	0	6	90	4	111
2020	IS-03	52	26	4	4	0	13	90	5	23
2020	IS-04	68	18	8	0	0	8	92	0	40
2020	IS-05	64	21	0	11	0	4	89	11	28
2019	IS	86	9	1	0	0	4	99	0	111
2019	IS-03	78	22	0	0	0	0	100	0	23
2019	IS-04	94	3	0	0	0	3	100	0	33
2019	IS-05	86	10	0	0	0	3	100	0	29
2019	IS-06	83	0	0	0	0	17	100	0	12
2018	IS	79	12	0	2	4	4	94	6	84
2018	IS-03	79	11	0	5	0	5	94	6	19
2018	IS-04	79	14	0	0	7	0	93	7	28
2018	IS-05	86	5	0	0	5	5	95	5	22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	81	7	2	3	3	1	4	93	6	113
2020	IS-03	57	17	0	9	9	0	9	81	19	23
2020	IS-04	88	2	2	2	0	2	2	95	3	41
2020	IS-05	83	7	3	0	0	0	7	96	0	29
2019	IS	85	5	5	0	3	0	3	92	3	111
2019	IS-03	74	9	17	0	0	0	0	83	0	23
2019	IS-04	91	3	0	0	3	0	3	97	3	33
2019	IS-05	86	7	0	0	7	0	0	93	7	29
2019	IS-06	92	0	8	0	0	0	0	92	0	12
2018	IS	80	11	5	2	0	0	2	93	2	83
2018	IS-03	68	21	11	0	0	0	0	89	0	19
2018	IS-04	93	4	4	0	0	0	0	96	0	27
2018	IS-05	77	9	5	5	0	0	5	90	5	22
2017	IS	77	12	4	3	2	0	1	90	6	89
2017	IS-03	69	19	0	6	6	0	0	88	13	16
2017	IS-04	86	3	8	0	3	0	0	89	3	37
2017	IS-05	71	14	0	14	0	0	0	86	14	14
2017	IS-06	58	33	0	0	0	0	8	100	0	12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	71	22	4	2	2	0	93	4	111
2020	IS-03	78	13	0	4	4	0	91	9	23
2020	IS-04	70	23	5	3	0	0	93	3	40
2020	IS-05	71	21	4	0	4	0	93	4	28
2019	IS	55	32	9	0	3	1	88	3	111
2019	IS-03	65	26	4	0	4	0	91	4	23
2019	IS-04	64	30	3	0	0	3	97	0	33
2019	IS-05	45	38	10	0	7	0	83	7	29
2019	IS-06	42	42	17	0	0	0	83	0	12
2018	IS	54	33	6	6	1	0	87	7	83
2018	IS-03	37	47	11	5	0	0	84	5	19
2018	IS-04	68	21	7	4	0	0	89	4	28
2018	IS-05	55	27	5	9	5	0	82	14	22
2017	IS	55	30	9	5	1	0	85	7	89
2017	IS-03	56	25	13	0	6	0	81	6	16
2017	IS-04	59	24	14	3	0	0	84	3	37
2017	IS-05	64	21	0	14	0	0	86	14	14
2017	IS-06	42	50	0	8	0	0	92	8	12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	21	8	4	7	0	81	11	113
2020	IS-03	48	22	13	0	17	0	70	17	23
2020	IS-04	61	27	5	2	5	0	88	7	41
2020	IS-05	69	10	7	10	3	0	79	14	29
2019	IS	65	24	6	1	2	3	91	3	110
2019	IS-03	70	4	17	0	4	4	77	5	23
2019	IS-04	58	33	3	0	3	3	94	3	33
2019	IS-05	61	29	7	4	0	0	89	4	28
2019	IS-06	67	33	0	0	0	0	100	0	12
2018	IS	62	20	11	4	4	0	81	7	81
2018	IS-03	53	21	21	0	5	0	74	5	19
2018	IS-04	71	18	4	4	4	0	89	7	28
2018	IS-05	45	30	15	5	5	0	75	10	20
2017	IS	58	18	18	5	1	0	76	7	89
2017	IS-03	50	38	6	6	0	0	88	6	16
2017	IS-04	59	19	14	5	3	0	78	8	37
2017	IS-05	64	7	21	7	0	0	71	7	14
2017	IS-06	67	0	33	0	0	0	67	0	12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	12	3	3	1	28	91	5	113
2020	IS-03	57	0	0	4	0	39	93	7	23
2020	IS-04	56	2	0	0	0	41	100	0	41
2020	IS-05	55	21	7	3	0	14	88	4	29
2019	IS	64	9	6	1	0	20	91	1	110
2019	IS-03	70	0	0	0	0	30	100	0	23
2019	IS-04	72	3	0	0	0	25	100	0	32
2019	IS-05	66	14	7	3	0	10	88	4	29
2019	IS-06	25	33	42	0	0	0	58	0	12
2018	IS	55	12	7	1	0	24	89	2	83
2018	IS-03	58	5	0	0	0	37	100	0	19
2018	IS-04	75	4	0	0	0	21	100	0	28
2018	IS-05	41	18	14	0	0	27	81	0	22
2017	IS	60	9	5	1	1	23	90	3	89
2017	IS-03	69	6	0	0	0	25	100	0	16
2017	IS-04	59	5	3	0	0	32	96	0	37
2017	IS-05	50	21	7	7	0	14	83	8	14
2017	IS-06	58	17	25	0	0	0	75	0	12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	71	18	9	1	0	2	90	1	113
2020	IS-03	74	13	9	0	0	4	91	0	23
2020	IS-04	71	22	7	0	0	0	93	0	41
2020	IS-05	62	17	14	3	0	3	82	4	29
2019	IS	80	11	1	1	0	7	98	1	111
2019	IS-03	74	13	0	0	0	13	100	0	23
2019	IS-04	85	6	3	0	0	6	97	0	33
2019	IS-05	83	10	0	3	0	3	96	4	29
2019	IS-06	83	17	0	0	0	0	100	0	12
2018	IS	72	17	10	0	0	1	90	0	83
2018	IS-03	74	26	0	0	0	0	100	0	19
2018	IS-04	64	14	18	0	0	4	81	0	28
2018	IS-05	77	14	9	0	0	0	91	0	22
2017	IS	73	13	4	2	1	7	92	4	89
2017	IS-03	81	13	0	0	0	6	100	0	16
2017	IS-04	70	14	8	3	0	5	89	3	37
2017	IS-05	71	14	7	0	0	7	92	0	14
2017	IS-06	75	17	0	0	8	0	92	8	12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	12	7	1	6	2	85	7	112
2020	IS-03	43	22	9	0	26	0	65	26	23
2020	IS-04	75	10	8	3	3	3	87	5	40
2020	IS-05	90	7	0	0	0	3	100	0	29
2019	IS	69	12	5	6	5	4	84	11	111
2019	IS-03	43	17	9	17	9	4	64	27	23
2019	IS-04	64	15	6	6	6	3	81	13	33
2019	IS-05	90	7	0	0	0	3	100	0	29
2019	IS-06	100	0	0	0	0	0	100	0	12
2018	IS	71	8	12	5	4	0	80	8	83
2018	IS-03	42	26	11	16	5	0	68	21	19
2018	IS-04	71	4	21	0	4	0	75	4	28
2018	IS-05	95	5	0	0	0	0	100	0	22
2017	IS	71	10	5	7	4	2	83	11	89
2017	IS-03	69	13	0	0	19	0	81	19	16
2017	IS-04	73	11	8	8	0	0	84	8	37
2017	IS-05	93	0	0	0	0	7	100	0	14
2017	IS-06	92	8	0	0	0	0	100	0	12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	32	22	7	7	0	0	64	14	113
2020	IS-03	22	35	26	9	9	0	0	57	17	23
2020	IS-04	27	32	27	10	5	0	0	59	15	41
2020	IS-05	38	31	14	7	10	0	0	69	17	29
2019	IS	38	32	19	5	3	0	3	72	8	111
2019	IS-03	35	26	26	4	9	0	0	61	13	23
2019	IS-04	39	33	21	3	0	0	3	75	3	33
2019	IS-05	45	31	10	10	0	0	3	79	11	29
2019	IS-06	50	33	8	0	8	0	0	83	8	12
2018	IS	40	35	10	11	4	1	0	76	15	83
2018	IS-03	26	37	11	21	5	0	0	63	26	19
2018	IS-04	32	36	14	14	0	4	0	70	15	28
2018	IS-05	41	45	5	5	5	0	0	86	9	22
2017	IS	52	25	15	4	2	0	1	78	7	89
2017	IS-03	38	25	31	6	0	0	0	63	6	16
2017	IS-04	49	30	8	8	3	0	3	81	11	37
2017	IS-05	71	14	7	0	7	0	0	86	7	14
2017	IS-06	75	25	0	0	0	0	0	100	0	12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	38	26	10	4	60	14	112
2020	IS-03	32	23	23	18	5	55	23	22
2020	IS-04	17	34	32	10	7	51	17	41
2020	IS-05	21	48	21	7	3	69	10	29

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	6	27	39	21	7	33	28	112
2020	IS-03	9	23	36	23	9	32	32	22
2020	IS-04	2	27	44	20	7	29	27	41
2020	IS-05	10	17	38	24	10	28	34	29
2019	IS	8	44	37	7	4	52	11	110
2019	IS-03	9	48	30	4	9	57	13	23
2019	IS-04	19	34	38	3	6	53	9	32
2019	IS-05	0	52	31	17	0	52	17	29
2019	IS-06	0	42	58	0	0	42	0	12
2018	IS	2	45	40	12	1	47	13	83
2018	IS-03	0	39	39	17	6	39	22	18
2018	IS-04	0	39	46	14	0	39	14	28
2018	IS-05	5	64	27	5	0	68	5	22
2017	IS	3	34	36	21	5	37	26	89
2017	IS-03	6	31	25	31	6	38	38	16
2017	IS-04	0	32	46	16	5	32	22	37
2017	IS-05	14	50	21	7	7	64	14	14
2017	IS-06	0	42	33	17	8	42	25	12

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	20	43	14	4	19	38	112
2020	IS-03	22	22	48	4	4	9	43	23
2020	IS-04	17	15	49	17	2	20	32	41
2020	IS-05	21	31	38	3	7	10	52	29
2019	IS	6	18	40	29	7	36	24	111
2019	IS-03	13	22	39	17	9	26	35	23
2019	IS-04	12	12	27	36	12	48	24	33
2019	IS-05	0	21	52	24	3	28	21	29
2019	IS-06	0	17	42	33	8	42	17	12
2018	IS	7	13	51	24	5	29	20	83
2018	IS-03	16	16	37	26	5	32	32	19
2018	IS-04	4	15	63	15	4	19	19	27
2018	IS-05	9	5	45	36	5	41	14	22
2017	IS	9	15	52	20	4	24	24	89
2017	IS-03	13	31	31	19	6	25	44	16
2017	IS-04	11	11	54	16	8	24	22	37
2017	IS-05	7	7	43	43	0	43	14	14
2017	IS-06	8	17	67	8	0	8	25	12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	47	12	7	0	2	81	7	113
2020	IS-03	30	43	22	4	0	0	74	4	23
2020	IS-04	39	46	10	5	0	0	85	5	41
2020	IS-05	24	59	3	10	0	3	86	11	29
2019	IS	45	39	8	5	2	1	85	6	110
2019	IS-03	43	43	9	0	4	0	87	4	23
2019	IS-04	45	36	12	3	0	3	84	3	33
2019	IS-05	43	43	4	7	4	0	86	11	28
2019	IS-06	58	33	0	8	0	0	92	8	12
2018	IS	50	39	8	1	1	0	89	2	84
2018	IS-03	58	26	11	0	5	0	84	5	19
2018	IS-04	46	43	7	4	0	0	89	4	28
2018	IS-05	41	50	9	0	0	0	91	0	22
2017	IS	14	40	24	12	5	4	56	18	89
2017	IS-03	25	31	13	19	6	6	60	27	16
2017	IS-04	16	46	22	5	5	5	66	11	37
2017	IS-05	7	43	29	21	0	0	50	21	14
2017	IS-06	0	50	25	8	17	0	50	25	12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	34	13	13	4	3	69	17	112
2020	IS-03	26	39	13	13	9	0	65	22	23
2020	IS-04	34	39	12	10	2	2	75	13	41
2020	IS-05	29	32	14	14	4	7	65	19	28

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	32	10	12	8	1	71	20	113
2020	IS-03	22	30	9	13	26	0	52	39	23
2020	IS-04	39	37	15	5	2	2	78	8	41
2020	IS-05	41	38	7	14	0	0	79	14	29

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	28	6	8	4	1	82	12	112
2020	IS-03	43	22	4	9	17	4	68	27	23
2020	IS-04	56	29	5	10	0	0	85	10	41
2020	IS-05	55	38	3	3	0	0	93	3	29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	33	22	9	4	1	65	13	112
2020	IS-03	26	39	22	9	4	0	65	13	23
2020	IS-04	38	33	18	5	8	0	70	13	40
2020	IS-05	28	28	21	21	0	3	57	21	29
2019	IS	40	40	9	7	3	1	81	10	110
2019	IS-03	48	30	13	4	4	0	78	9	23
2019	IS-04	36	45	15	0	0	3	84	0	33
2019	IS-05	38	38	3	14	7	0	76	21	29
2019	IS-06	50	33	8	8	0	0	83	8	12
2018	IS	38	35	13	10	2	2	74	12	84
2018	IS-03	42	21	21	11	0	5	67	11	19
2018	IS-04	39	36	7	7	7	4	78	15	28
2018	IS-05	32	41	14	14	0	0	73	14	22
2017	IS	14	51	15	13	4	2	66	18	89
2017	IS-03	19	56	6	19	0	0	75	19	16
2017	IS-04	16	43	14	16	8	3	61	25	37
2017	IS-05	7	64	21	7	0	0	71	7	14
2017	IS-06	0	75	0	17	8	0	75	25	12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	38	12	11	2	3	75	13	113
2020	IS-03	30	35	17	13	0	4	68	14	23
2020	IS-04	34	41	15	7	2	0	76	10	41
2020	IS-05	34	38	3	17	0	7	78	19	29

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	44	10	12	4	3	74	16	112
2020	IS-03	18	50	14	9	5	5	71	14	22
2020	IS-04	29	46	10	12	2	0	76	15	41
2020	IS-05	31	41	3	17	0	7	78	19	29

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	35	20	6	4	2	1	69	10	109
2020	IS-03	24	38	24	14	0	0	0	62	14	21
2020	IS-04	40	33	15	8	5	0	0	73	13	40
2020	IS-05	36	36	18	4	0	7	0	77	4	28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	35	13	3	2	3	1	82	5	113
2020	IS-03	35	35	22	4	4	0	0	70	9	23
2020	IS-04	49	39	7	2	0	0	2	90	3	41
2020	IS-05	45	31	14	3	0	7	0	81	4	29

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	74	13	4	3	5	93	3	113
2020	IS-03	61	26	4	4	4	91	5	23
2020	IS-04	78	7	5	2	7	92	3	41
2020	IS-05	79	10	3	0	7	96	0	29

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	42	9	6	3	4	81	9	113
2020	IS-03	30	48	9	9	0	4	82	9	23
2020	IS-04	41	44	10	2	0	2	88	3	41
2020	IS-05	34	48	3	7	3	3	86	11	29

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	33	7	5	7	1	80	13	113
2020	IS-03	39	17	9	13	22	0	57	35	23
2020	IS-04	44	39	7	5	2	2	85	8	41
2020	IS-05	52	45	3	0	0	0	97	0	29

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	31	12	4	1	2	85	4	113
2020	IS-03	52	22	22	4	0	0	74	4	23
2020	IS-04	56	34	5	2	0	2	93	3	41
2020	IS-05	48	31	14	3	0	3	82	4	29

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	44	16	24	60	24	25
2020	IS-05	8	38	31	23	46	23	13
2020	IS-06	27	45	0	27	73	27	11
2019	IS	34	45	17	3	79	3	29
2019	IS-05	31	44	25	0	75	0	16
2019	IS-06	42	42	8	8	83	8	12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	IS	100	24
2020	IS-05	100	12
2020	IS-06	100	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	17	25	21	8	4	43	30	24
2020	IS-05	8	17	42	25	8	0	25	33	12
2020	IS-06	36	18	9	18	9	9	60	30	11

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	111
2020	IS-03	9	91	22
2020	IS-04	10	90	41
2020	IS-05	11	89	28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	13	88	112
2020	IS-03	13	87	23
2020	IS-04	15	85	41
2020	IS-05	11	89	28
2019	IS	23	77	111
2019	IS-03	17	83	23
2019	IS-04	21	79	33
2019	IS-05	31	69	29
2019	IS-06	17	83	12
2017	IS	16	84	89
2017	IS-04	16	84	37
2014	IS	20	80	93
2014	IS-04	19	81	36

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	21	79	14

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	79	21	14
2019	IS	88	12	25
2017	IS	93	7	14
2014	IS	74	26	19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	64	0	27	0	9	64	9	11
2019	IS	59	36	5	0	0	95	0	22
2017	IS	62	31	0	8	0	92	8	13
2014	IS	50	36	14	0	0	86	0	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	31	8	4	2	2	5	86	6	113
2020	IS-03	26	43	4	4	9	4	9	80	15	23
2020	IS-04	61	24	2	5	0	0	7	92	5	41
2020	IS-05	45	41	7	3	0	3	0	89	4	29

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	50	16	2	61	39	113
2020	IS-03	30	43	26	0	59	41	23
2020	IS-04	37	49	15	0	57	43	41
2020	IS-05	28	59	14	0	68	32	29

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	39	61	36
2020	IS-04	20	80	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	17	8	22	19	0	17	40	50	36
2020	IS-04	0	13	13	33	33	0	7	14	71	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	17	6	22	39	0	8	27	67	36
2020	IS-04	0	13	0	20	53	0	13	15	85	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	21	12	8	6	3	12	70	16	113
2020	IS-03	26	17	26	17	4	0	9	48	24	23
2020	IS-04	37	22	7	5	7	5	17	75	16	41
2020	IS-05	41	28	7	10	7	0	7	74	19	29
2019	IS	38	15	17	10	9	1	9	60	21	110
2019	IS-03	35	4	22	13	9	0	17	47	26	23
2019	IS-04	45	15	6	9	15	3	6	67	27	33
2019	IS-05	31	24	24	10	7	0	3	57	18	29
2019	IS-06	50	17	17	8	0	0	8	73	9	12
2018	IS	40	21	14	11	2	1	10	69	15	84
2018	IS-03	26	21	16	21	0	0	16	56	25	19
2018	IS-04	43	21	11	7	4	4	11	75	13	28
2018	IS-05	41	23	14	9	5	0	9	70	15	22

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57m. Please indicate the nature of the harassment you experienced. Other

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.