2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	14	55	7	17	6	69	24	264
2020	FS-01	15	53	4	17	11	68	28	47
2020	FS-02	13	55	7	16	8	68	25	85
2020	FS-03	12	60	8	15	4	72	19	98
2020	FS-04	23	42	10	23	3	65	26	31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	67	22	5	6	1	0	89	7	264
2020	FS-01	72	13	6	9	0	0	85	9	47
2020	FS-02	61	27	4	5	2	1	89	7	85
2020	FS-03	67	23	5	4	0	0	91	4	98
2020	FS-04	71	13	3	10	3	0	84	13	31
2017	FS	75	20	2	2	2	0	94	4	220
2017	FS-01	81	12	4	0	4	0	92	4	26
2017	FS-02	71	22	2	4	1	0	93	5	80
2017	FS-03	78	18	1	1	1	0	96	3	76
2017	FS-04	72	22	0	3	3	0	94	6	36
2014	FS	69	24	3	3	0	0	93	4	211
2014	FS-01	93	7	0	0	0	0	100	0	14
2014	FS-02	71	21	2	5	1	0	92	6	85
2014	FS-03	64	26	6	4	0	0	90	4	72
2014	FS-04	67	33	0	0	0	0	100	0	33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	41	14	19	8	0	59	27	263
2020	FS-01	13	40	11	17	19	0	53	36	47
2020	FS-02	13	48	14	18	7	0	61	25	84
2020	FS-03	20	39	14	19	6	1	60	26	98
2020	FS-04	26	35	19	19	0	0	61	19	31
2019	FS	26	40	8	16	10	0	66	26	242
2019	FS-01	20	42	6	20	12	0	62	32	50
2019	FS-02	22	32	13	19	13	0	55	32	77
2019	FS-03	34	44	5	12	6	0	78	18	85
2019	FS-04	26	41	11	15	7	0	67	22	27
2017	FS	32	38	8	15	7	0	70	22	222
2017	FS-01	15	35	19	23	8	0	50	30	26
2017	FS-02	30	46	1	13	9	0	76	22	81
2017	FS-03	38	33	10	12	6	0	72	18	77
2017	FS-04	36	33	6	22	3	0	69	25	36
2014	FS	34	38	7	17	4	0	72	21	211
2014	FS-01	21	57	14	7	0	0	79	7	14
2014	FS-02	35	34	4	22	5	0	69	27	85
2014	FS-03	32	40	7	17	4	0	72	21	72
2014	FS-04	42	30	12	9	6	0	73	15	33

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	48	13	18	4	0	0	64	23	261
2020	FS-01	17	40	15	15	13	0	0	57	28	47
2020	FS-02	15	47	16	19	1	0	1	63	20	85
2020	FS-03	17	50	13	18	3	0	0	67	21	96
2020	FS-04	10	57	7	23	3	0	0	67	27	30
2019	FS	17	47	13	17	7	0	0	64	23	243
2019	FS-01	26	42	10	12	10	0	0	68	22	50
2019	FS-02	15	40	15	21	9	0	0	55	29	78
2019	FS-03	14	52	12	18	5	0	0	66	22	85
2019	FS-04	15	56	15	15	0	0	0	70	15	27
2018	FS	12	57	9	16	5	0	0	69	21	193
2018	FS-01	24	53	12	3	9	0	0	76	12	34
2018	FS-02	8	62	11	17	2	0	0	70	19	63
2018	FS-03	12	57	7	19	4	0	0	69	24	68
2018	FS-04	13	58	4	13	13	0	0	71	25	24
2017	FS	14	45	12	21	7	0	0	59	29	222
2017	FS-01	15	50	19	8	8	0	0	65	15	26
2017	FS-02	15	48	11	17	7	1	0	64	25	81
2017	FS-03	15	35	13	27	10	0	0	50	37	77
2017	FS-04	8	55	8	25	3	0	0	64	28	36
2014	FS	16	45	12	22	5	0	0	61	27	211
2014	FS-01	36	57	7	0	0	0	0	93	0	14
2014	FS-02	14	40	12	29	5	0	0	54	34	85
2014	FS-03	13	43	15	22	7	0	0	56	29	72
2014	FS-04	24	52	6	12	6	0	0	76	18	33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	24	45	11	14	5	0	0	69	19	264
2020	FS-01	15	45	17	17	6	0	0	60	23	47
2020	FS-02	21	53	9	12	4	0	1	75	15	85
2020	FS-03	29	42	8	15	6	0	0	70	21	98
2020	FS-04	32	35	16	13	3	0	0	68	16	31
2019	FS	28	39	15	13	5	0	0	68	18	241
2019	FS-01	26	38	14	12	8	2	0	65	20	50
2019	FS-02	21	40	16	18	5	0	0	61	23	77
2019	FS-03	35	37	13	11	5	0	0	71	15	84
2019	FS-04	33	41	19	7	0	0	0	74	7	27
2017	FS	32	42	9	12	5	0	0	74	16	221
2017	FS-01	15	38	23	12	12	0	0	54	23	26
2017	FS-02	29	45	7	14	5	0	0	74	19	80
2017	FS-03	37	43	8	9	3	0	0	81	12	77
2017	FS-04	39	39	6	11	6	0	0	78	17	36
2014	FS	35	42	9	11	3	0	0	77	14	211
2014	FS-01	29	71	0	0	0	0	0	100	0	14
2014	FS-02	29	38	13	15	5	0	0	67	20	85
2014	FS-03	42	36	7	13	3	0	0	78	15	72
2014	FS-04	45	45	6	3	0	0	0	91	3	33

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	22	35	16	17	10	0	0	57	28	264
2020	FS-01	28	34	6	21	11	0	0	62	32	47
2020	FS-02	25	34	11	19	12	0	0	59	31	85
2020	FS-03	18	34	23	15	8	1	0	53	24	98
2020	FS-04	13	42	19	13	13	0	0	55	26	31
2019	FS	23	43	13	13	8	0	0	66	21	242
2019	FS-01	20	40	12	16	12	0	0	60	28	50
2019	FS-02	21	45	14	13	6	0	0	66	19	77
2019	FS-03	26	42	12	13	7	0	0	68	20	85
2019	FS-04	22	44	19	7	7	0	0	67	15	27
2018	FS	24	34	16	17	8	0	1	58	26	193
2018	FS-01	38	24	21	6	9	0	3	64	15	34
2018	FS-02	27	37	10	17	10	0	0	63	27	63
2018	FS-03	19	40	19	18	4	0	0	59	22	68
2018	FS-04	13	29	21	29	8	0	0	42	38	24
2017	FS	27	37	11	18	7	0	0	64	25	221
2017	FS-01	27	35	4	23	12	0	0	62	34	26
2017	FS-02	27	41	8	16	7	0	0	69	23	80
2017	FS-03	28	37	10	19	5	0	0	65	24	77
2017	FS-04	28	25	22	19	6	0	0	53	25	36
2014	FS	34	33	13	15	4	0	1	67	19	211
2014	FS-01	36	36	14	7	0	0	7	77	8	14
2014	FS-02	29	40	12	14	5	0	0	69	19	85
2014	FS-03	36	29	18	11	4	0	1	66	15	72
2014	FS-04	45	18	6	24	6	0	0	64	30	33

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	27	46	14	10	3	0	73	13	264
2020	FS-01	26	40	13	13	9	0	66	21	47
2020	FS-02	31	46	11	12	1	0	76	13	85
2020	FS-03	27	44	18	9	1	1	71	10	98
2020	FS-04	23	58	10	6	3	0	81	10	31
2019	FS	35	45	12	5	2	0	80	7	242
2019	FS-01	30	52	12	4	2	0	82	6	50
2019	FS-02	25	51	13	9	3	0	75	12	77
2019	FS-03	45	40	13	2	0	0	85	2	85
2019	FS-04	41	37	7	7	7	0	78	15	27
2018	FS	33	52	8	5	2	0	85	7	192
2018	FS-01	32	65	3	0	0	0	97	0	34
2018	FS-02	31	52	6	8	3	0	82	11	62
2018	FS-03	34	54	7	3	1	0	88	4	68
2018	FS-04	42	29	17	13	0	0	71	13	24
2017	FS	34	49	7	6	4	0	84	10	222
2017	FS-01	23	54	11	0	12	0	77	12	26
2017	FS-02	30	51	5	11	4	0	81	14	81
2017	FS-03	43	44	6	5	1	0	87	6	77
2017	FS-04	33	56	6	3	3	0	89	6	36
2014	FS	41	46	6	6	1	0	86	8	211
2014	FS-01	50	50	0	0	0	0	100	0	14
2014	FS-02	36	52	6	5	1	0	88	6	85
2014	FS-03	42	40	7	8	3	0	82	11	72
2014	FS-04	52	36	6	6	0	0	88	6	33

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	18	39	15	20	7	1	58	27	264
2020	FS-01	15	40	11	26	6	2	57	33	47
2020	FS-02	18	36	22	15	7	1	55	23	85
2020	FS-03	22	42	7	20	8	0	64	29	98
2020	FS-04	6	35	29	26	3	0	42	29	31
2019	FS	19	46	17	13	4	1	66	17	241
2019	FS-01	18	38	16	20	6	2	57	27	50
2019	FS-02	21	46	19	10	4	0	67	14	78
2019	FS-03	20	50	18	8	2	1	71	11	84
2019	FS-04	15	42	12	27	4	0	58	31	26
2018	FS	18	40	19	12	12	0	58	23	191
2018	FS-01	21	41	18	9	12	0	62	21	34
2018	FS-02	21	39	13	13	15	0	60	27	62
2018	FS-03	16	42	25	7	9	0	58	16	67
2018	FS-04	13	42	17	21	8	0	54	29	24
2017	FS	15	45	17	14	8	0	60	23	222
2017	FS-01	15	58	7	12	8	0	73	19	26
2017	FS-02	19	40	14	13	13	1	59	26	81
2017	FS-03	15	41	24	14	5	0	56	19	77
2017	FS-04	8	56	11	19	6	0	64	25	36
2014	FS	20	44	16	12	7	1	64	19	211
2014	FS-01	36	50	14	0	0	0	86	0	14
2014	FS-02	14	48	14	14	9	0	62	24	85
2014	FS-03	22	40	17	10	7	4	65	17	72
2014	FS-04	27	33	15	18	6	0	61	24	33

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	48	12	16	4	0	68	20	260
2020	FS-01	21	34	13	21	11	0	55	32	47
2020	FS-02	19	52	12	13	4	0	71	17	83
2020	FS-03	19	47	14	18	3	0	66	21	96
2020	FS-04	16	65	10	10	0	0	81	10	31
2019	FS	28	48	10	12	2	0	76	13	240
2019	FS-01	24	35	14	20	4	2	60	25	49
2019	FS-02	33	47	9	9	1	0	81	10	78
2019	FS-03	26	54	8	11	1	0	80	12	84
2019	FS-04	27	54	12	8	0	0	81	8	26
2018	FS	24	54	11	8	3	0	78	11	192
2018	FS-01	29	50	9	6	6	0	79	12	34
2018	FS-02	23	55	10	10	3	0	77	13	62
2018	FS-03	24	54	13	7	1	0	78	9	68
2018	FS-04	25	54	13	8	0	0	79	8	24
2017	FS	29	48	10	11	2	0	76	14	222
2017	FS-01	19	61	15	0	4	0	81	4	26
2017	FS-02	31	39	12	15	4	0	70	19	81
2017	FS-03	31	50	8	10	1	0	81	11	77
2017	FS-04	28	53	6	14	0	0	81	14	36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	42	47	7	4	1	0	89	5	261
2020	FS-01	45	40	11	4	0	0	85	4	47
2020	FS-02	36	54	4	4	2	0	90	6	83
2020	FS-03	40	47	7	5	0	0	88	5	97
2020	FS-04	58	35	6	0	0	0	94	0	31
2019	FS	52	35	7	4	1	0	88	5	241
2019	FS-01	52	36	6	4	2	0	88	6	50
2019	FS-02	50	36	9	4	1	0	86	5	78
2019	FS-03	51	38	6	5	0	0	89	5	84
2019	FS-04	62	23	12	4	0	0	85	4	26
2018	FS	54	37	5	3	0	1	92	3	193
2018	FS-01	56	35	6	3	0	0	91	3	34
2018	FS-02	57	35	3	5	0	0	92	5	63
2018	FS-03	51	38	9	0	0	1	91	0	68
2018	FS-04	54	42	0	4	0	0	96	4	24
2017	FS	53	36	6	4	1	0	89	5	222
2017	FS-01	43	46	8	4	0	0	88	4	26
2017	FS-02	58	27	7	7	1	0	85	8	81
2017	FS-03	51	38	6	3	1	0	90	4	77
2017	FS-04	53	47	0	0	0	0	100	0	36
2014	FS	54	36	5	3	1	0	91	4	211
2014	FS-01	79	21	0	0	0	0	100	0	14
2014	FS-02	54	39	5	2	0	0	93	2	85
2014	FS-03	50	33	8	4	4	0	83	8	72
2014	FS-04	55	39	3	3	0	0	94	3	33

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	43	16	14	3	0	66	18	263
2020	FS-01	17	43	17	17	6	0	60	23	47
2020	FS-02	26	38	15	16	5	0	64	21	85
2020	FS-03	27	43	15	13	1	0	70	14	97
2020	FS-04	16	48	23	10	3	0	65	13	31
2019	FS	29	40	17	12	3	0	69	14	240
2019	FS-01	24	35	18	16	4	2	60	21	49
2019	FS-02	29	33	19	15	3	0	63	18	78
2019	FS-03	36	43	17	4	1	0	79	5	84
2019	FS-04	15	50	12	19	4	0	65	23	26
2018	FS	27	43	12	11	6	0	70	18	193
2018	FS-01	29	47	9	9	6	0	76	15	34
2018	FS-02	24	44	10	17	5	0	68	22	63
2018	FS-03	29	44	13	6	7	0	74	13	68
2018	FS-04	25	33	21	13	8	0	58	21	24
2017	FS	29	36	12	16	7	0	65	23	222
2017	FS-01	23	43	8	15	12	0	66	27	26
2017	FS-02	33	29	9	18	11	0	62	28	81
2017	FS-03	31	38	14	14	3	0	69	17	77
2017	FS-04	25	39	14	17	6	0	64	22	36

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	39	45	11	3	2	0	84	5	262
2020	FS-01	32	40	21	2	4	0	72	6	47
2020	FS-02	39	48	11	1	1	0	87	2	84
2020	FS-03	39	45	9	4	2	0	85	6	97
2020	FS-04	48	42	0	6	0	3	93	7	31
2019	FS	52	32	10	5	1	0	84	6	240
2019	FS-01	48	30	12	6	4	0	78	10	50
2019	FS-02	44	40	9	6	1	0	83	8	78
2019	FS-03	62	25	11	2	0	0	87	2	84
2019	FS-04	48	40	8	4	0	0	88	4	25
2018	FS	50	38	7	2	2	0	89	4	193
2018	FS-01	47	47	6	0	0	0	94	0	34
2018	FS-02	43	41	8	3	5	0	84	8	63
2018	FS-03	57	34	7	0	1	0	91	1	68
2018	FS-04	58	29	8	4	0	0	88	4	24
2017	FS	54	32	9	2	2	0	87	4	221
2017	FS-01	35	34	23	0	8	0	69	8	26
2017	FS-02	52	33	11	2	2	0	85	5	80
2017	FS-03	63	31	3	3	1	0	94	4	77
2017	FS-04	58	33	8	0	0	0	92	0	36
2014	FS	59	29	10	1	0	0	89	1	211
2014	FS-01	64	36	0	0	0	0	100	0	14
2014	FS-02	54	36	9	0	0	0	91	0	85
2014	FS-03	63	22	15	0	0	0	85	0	72
2014	FS-04	67	21	9	3	0	0	88	3	33

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	21	48	13	14	5	0	68	19	263
2020	FS-01	17	34	11	26	13	0	51	38	47
2020	FS-02	20	45	14	14	7	0	65	21	85
2020	FS-03	24	53	14	9	0	0	76	9	97
2020	FS-04	19	65	6	10	0	0	84	10	31
2019	FS	28	39	15	15	3	0	67	18	238
2019	FS-01	18	31	20	20	10	0	49	31	49
2019	FS-02	24	42	13	18	3	0	67	21	78
2019	FS-03	38	41	13	7	0	0	79	7	82
2019	FS-04	23	38	19	19	0	0	62	19	26
2018	FS	28	41	11	15	5	0	69	19	193
2018	FS-01	38	24	21	15	3	0	62	18	34
2018	FS-02	22	43	10	19	6	0	65	25	63
2018	FS-03	31	50	6	9	4	0	81	13	68
2018	FS-04	21	46	21	13	0	0	67	13	24
2017	FS	31	46	7	12	5	0	77	17	221
2017	FS-01	23	38	12	15	12	0	61	27	26
2017	FS-02	29	42	9	15	6	0	71	21	80
2017	FS-03	36	50	3	8	4	0	86	12	77
2017	FS-04	33	50	8	8	0	0	83	8	36
2014	FS	26	47	13	9	4	0	73	14	211
2014	FS-01	50	50	0	0	0	0	100	0	14
2014	FS-02	22	45	15	14	4	0	67	18	85
2014	FS-03	26	44	14	8	6	1	72	14	72
2014	FS-04	24	55	9	6	6	0	79	12	33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	44	15	8	4	0	73	13	264
2020	FS-01	17	30	21	17	15	0	47	32	47
2020	FS-02	25	45	20	8	2	0	69	11	85
2020	FS-03	40	45	7	6	2	0	85	8	98
2020	FS-04	29	55	13	3	0	0	84	3	31
2019	FS	36	40	13	10	2	0	75	12	240
2019	FS-01	30	34	18	14	4	0	64	18	50
2019	FS-02	30	44	13	10	3	0	74	13	77
2019	FS-03	45	38	10	6	1	0	83	7	84
2019	FS-04	35	42	15	8	0	0	77	8	26
2018	FS	34	42	13	5	6	1	77	11	191
2018	FS-01	32	38	18	6	6	0	71	12	34
2018	FS-02	32	39	13	8	8	0	71	16	62
2018	FS-03	41	41	12	0	4	1	84	4	68
2018	FS-04	22	61	9	4	4	0	83	9	23
2017	FS	38	36	11	12	4	0	74	15	220
2017	FS-01	23	30	19	19	8	0	54	27	26
2017	FS-02	33	33	10	18	6	0	65	24	80
2017	FS-03	48	37	6	7	1	0	86	8	76
2017	FS-04	39	45	14	3	0	0	83	3	36
2014	FS	36	42	12	6	4	0	78	10	211
2014	FS-01	43	57	0	0	0	0	100	0	14
2014	FS-02	35	40	15	4	6	0	75	9	85
2014	FS-03	33	43	10	8	4	1	77	13	72
2014	FS-04	42	33	12	9	3	0	76	12	33

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	44	21	14	5	0	0	60	19	264
2020	FS-01	15	40	17	15	11	2	0	57	26	47
2020	FS-02	15	46	20	13	6	0	0	61	19	85
2020	FS-03	16	45	21	14	3	0	0	61	17	98
2020	FS-04	19	35	26	19	0	0	0	55	19	31
2019	FS	18	49	17	12	4	1	0	67	15	241
2019	FS-01	20	39	14	18	6	2	0	60	25	49
2019	FS-02	15	51	19	10	4	0	0	67	14	78
2019	FS-03	19	53	15	8	4	1	0	73	12	85
2019	FS-04	19	42	23	15	0	0	0	62	15	26
2018	FS	24	38	18	15	5	1	0	62	20	193
2018	FS-01	32	32	15	15	6	0	0	65	21	34
2018	FS-02	21	41	13	19	6	0	0	62	25	63
2018	FS-03	28	35	24	9	3	1	0	64	12	68
2018	FS-04	13	42	25	17	4	0	0	54	21	24
2017	FS	29	36	15	15	4	0	0	66	19	221
2017	FS-01	15	50	23	0	12	0	0	65	12	26
2017	FS-02	33	26	15	17	7	0	1	60	25	80
2017	FS-03	32	45	12	12	0	0	0	77	12	77
2017	FS-04	28	31	11	28	3	0	0	58	31	36
2014	FS	26	42	16	11	5	0	0	68	16	211
2014	FS-01	36	43	14	7	0	0	0	79	7	14
2014	FS-02	22	42	15	12	8	0	0	65	20	85
2014	FS-03	26	44	15	11	1	1	0	72	13	72
2014	FS-04	30	36	12	15	6	0	0	67	21	33

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	30	48	12	9	2	0	78	10	264
2020	FS-01	28	43	19	6	4	0	70	11	47
2020	FS-02	32	46	13	7	2	0	78	9	85
2020	FS-03	29	50	10	11	0	0	79	11	98
2020	FS-04	32	52	6	10	0	0	84	10	31
2019	FS	41	42	11	5	1	0	83	6	242
2019	FS-01	38	46	10	2	4	0	84	6	50
2019	FS-02	32	47	12	8	1	0	79	9	78
2019	FS-03	54	33	9	4	0	0	87	4	85
2019	FS-04	31	46	15	8	0	0	77	8	26
2018	FS	37	48	7	6	1	0	85	7	193
2018	FS-01	35	59	3	3	0	0	94	3	34
2018	FS-02	30	49	11	8	2	0	79	10	63
2018	FS-03	43	47	4	4	1	0	90	6	68
2018	FS-04	46	38	8	8	0	0	83	8	24
2017	FS	40	43	9	5	3	0	83	8	221
2017	FS-01	27	50	15	0	8	0	77	8	26
2017	FS-02	40	38	10	8	4	0	78	12	80
2017	FS-03	46	43	6	3	1	0	90	4	77
2017	FS-04	36	50	8	6	0	0	86	6	36
2014	FS	43	41	9	5	1	0	85	6	211
2014	FS-01	57	43	0	0	0	0	100	0	14
2014	FS-02	32	53	11	4	1	0	85	5	85
2014	FS-03	50	29	13	6	1	1	80	7	72
2014	FS-04	55	33	3	9	0	0	88	9	33

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	11	30	26	15	17	0	0	41	32	261
2020	FS-01	20	37	20	13	11	0	0	57	24	46
2020	FS-02	10	39	30	13	8	0	0	49	21	84
2020	FS-03	11	20	26	20	24	0	0	31	43	97
2020	FS-04	6	23	32	10	29	0	0	29	39	31
2019	FS	11	26	31	21	11	0	0	37	33	243
2019	FS-01	18	34	22	20	6	0	0	52	26	50
2019	FS-02	12	26	31	22	10	0	0	37	32	78
2019	FS-03	9	24	31	22	14	0	0	33	36	85
2019	FS-04	4	19	44	19	15	0	0	22	33	27
2018	FS	9	31	23	19	18	1	0	40	37	193
2018	FS-01	9	29	24	21	18	0	0	38	38	34
2018	FS-02	14	38	22	14	10	2	0	53	24	63
2018	FS-03	6	24	28	26	16	0	0	29	43	68
2018	FS-04	4	38	17	4	38	0	0	42	42	24
2017	FS	12	35	26	16	10	0	1	48	26	222
2017	FS-01	15	39	23	19	4	0	0	54	23	26
2017	FS-02	15	34	28	14	7	0	1	50	21	81
2017	FS-03	12	36	24	15	12	0	1	48	27	77
2017	FS-04	6	33	25	19	17	0	0	39	36	36
2014	FS	17	33	25	13	11	1	0	50	25	211
2014	FS-01	29	50	14	0	0	7	0	85	0	14
2014	FS-02	14	35	25	13	13	0	0	49	26	85
2014	FS-03	21	24	26	15	13	1	0	45	28	72
2014	FS-04	12	36	21	18	12	0	0	48	30	33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	39	27	8	2	0	0	10	63	264
2020	FS-01	23	32	21	13	9	0	2	22	57	47
2020	FS-02	29	33	25	11	2	0	0	13	62	85
2020	FS-03	18	47	33	2	0	0	0	2	65	98
2020	FS-04	26	45	23	6	0	0	0	6	71	31
2019	FS	10	32	39	14	5	0	0	19	42	241
2019	FS-01	8	38	28	20	6	0	0	26	46	50
2019	FS-02	12	24	41	17	5	1	0	23	36	76
2019	FS-03	8	35	42	11	4	0	0	14	44	85
2019	FS-04	15	33	44	4	4	0	0	7	48	27
2018	FS	8	31	40	18	3	0	0	21	39	192
2018	FS-01	6	15	41	38	0	0	0	38	21	34
2018	FS-02	11	29	33	21	6	0	0	27	40	63
2018	FS-03	7	45	36	10	1	0	0	12	52	67
2018	FS-04	8	25	63	4	0	0	0	4	33	24
2017	FS	8	38	38	13	2	0	1	15	46	222
2017	FS-01	4	19	39	30	8	0	0	38	23	26
2017	FS-02	8	37	39	11	4	0	1	14	46	81
2017	FS-03	9	42	32	15	0	0	1	16	52	77
2017	FS-04	8	42	47	3	0	0	0	3	50	36
2014	FS	13	30	45	10	1	1	0	12	43	210
2014	FS-01	0	14	43	36	0	7	0	38	15	14
2014	FS-02	15	27	44	13	1	0	0	14	42	85
2014	FS-03	15	39	39	4	1	1	0	6	55	72
2014	FS-04	6	27	58	9	0	0	0	9	33	33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	10	21	36	23	10	0	1	33	31	263
2020	FS-01	9	26	28	30	9	0	0	38	34	47
2020	FS-02	14	27	25	20	14	0	0	34	41	85
2020	FS-03	7	16	47	20	7	0	2	27	24	97
2020	FS-04	6	13	45	29	6	0	0	35	19	31
2019	FS	5	20	36	27	12	1	1	39	25	240
2019	FS-01	2	22	31	31	10	2	2	43	26	49
2019	FS-02	9	14	32	30	13	1	0	44	24	76
2019	FS-03	2	19	40	26	12	0	1	38	21	85
2019	FS-04	4	30	41	15	11	0	0	26	33	27
2018	FS	4	13	34	38	10	1	0	48	17	192
2018	FS-01	0	3	24	52	18	3	0	72	3	33
2018	FS-02	6	14	30	33	16	0	0	49	21	63
2018	FS-03	4	15	41	34	6	0	0	40	19	68
2018	FS-04	4	21	42	33	0	0	0	33	25	24
2017	FS	4	15	34	34	10	1	3	46	19	220
2017	FS-01	4	15	23	30	23	4	0	56	20	26
2017	FS-02	5	13	33	30	12	0	7	45	19	81
2017	FS-03	3	17	31	40	6	1	1	47	20	75
2017	FS-04	3	14	44	33	6	0	0	39	17	36
2014	FS	6	23	39	22	8	1	0	31	29	210
2014	FS-01	0	7	29	43	14	7	0	62	8	14
2014	FS-02	7	20	42	20	9	1	0	30	27	85
2014	FS-03	7	32	35	21	4	1	0	25	39	72
2014	FS-04	3	18	39	24	12	0	3	38	22	33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	9	26	37	22	3	1	2	26	36	264
2020	FS-01	13	32	21	21	9	0	4	31	47	47
2020	FS-02	13	16	31	32	4	2	2	37	31	85
2020	FS-03	5	34	47	14	0	0	0	14	39	98
2020	FS-04	6	23	45	23	3	0	0	26	29	31
2019	FS	8	20	39	22	8	1	1	31	29	240
2019	FS-01	10	24	32	26	6	2	0	33	35	50
2019	FS-02	9	14	35	27	12	1	1	40	24	77
2019	FS-03	5	22	49	15	6	0	2	22	28	85
2019	FS-04	16	20	36	20	8	0	0	28	36	25
2018	FS	9	15	43	27	4	1	1	32	24	191
2018	FS-01	3	9	38	38	6	0	6	47	13	34
2018	FS-02	8	13	33	34	10	2	0	45	22	61
2018	FS-03	13	22	50	15	0	0	0	15	35	68
2018	FS-04	8	8	58	25	0	0	0	25	17	24
2017	FS	6	18	37	28	7	0	4	36	25	219
2017	FS-01	4	15	43	23	8	4	4	33	21	26
2017	FS-02	10	15	26	31	8	0	10	43	28	80
2017	FS-03	5	17	44	28	5	0	0	33	22	75
2017	FS-04	3	25	39	25	8	0	0	33	28	36
2014	FS	8	19	38	26	6	1	1	33	27	210
2014	FS-01	0	14	36	36	7	7	0	46	15	14
2014	FS-02	6	19	32	34	8	0	1	43	25	85
2014	FS-03	8	24	44	17	4	1	1	21	33	72
2014	FS-04	15	12	42	24	3	0	3	28	28	33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	12	25	37	21	4	0	0	26	37	262
2020	FS-01	6	32	17	36	9	0	0	45	38	47
2020	FS-02	15	12	38	27	6	0	1	34	28	84
2020	FS-03	11	30	43	14	1	0	0	15	41	97
2020	FS-04	10	35	48	6	0	0	0	6	45	31
2019	FS	8	21	49	17	4	0	0	21	30	236
2019	FS-01	12	16	40	30	2	0	0	32	28	50
2019	FS-02	8	21	48	19	3	1	0	22	29	73
2019	FS-03	5	22	55	13	5	0	0	18	27	85
2019	FS-04	12	28	52	4	4	0	0	8	40	25
2018	FS	11	25	41	19	4	0	0	23	36	192
2018	FS-01	9	18	41	26	6	0	0	32	26	34
2018	FS-02	6	27	35	25	6	0	0	32	33	63
2018	FS-03	13	28	41	18	0	0	0	18	41	68
2018	FS-04	17	22	61	0	0	0	0	0	39	23
2017	FS	9	22	37	24	8	0	1	32	31	222
2017	FS-01	12	15	34	23	15	0	0	39	27	26
2017	FS-02	12	18	30	30	8	0	4	39	30	81
2017	FS-03	5	26	41	22	6	0	0	28	31	77
2017	FS-04	8	28	45	17	3	0	0	19	36	36
2014	FS	8	24	35	27	4	1	0	32	33	209
2014	FS-01	0	7	21	57	7	7	0	69	8	14
2014	FS-02	7	19	33	35	6	0	0	40	26	84
2014	FS-03	8	31	35	21	4	1	0	25	39	72
2014	FS-04	15	30	42	9	0	0	3	9	47	33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	26	33	27	11	3	0	0	14	59	263
2020	FS-01	26	21	19	23	6	2	2	31	49	47
2020	FS-02	25	31	30	11	4	0	0	14	56	84
2020	FS-03	27	38	28	7	1	0	0	8	64	98
2020	FS-04	26	42	29	3	0	0	0	3	68	31
2019	FS	30	35	23	9	2	1	0	11	66	242
2019	FS-01	28	38	16	10	4	4	0	15	69	50
2019	FS-02	25	42	22	10	0	1	0	11	67	77
2019	FS-03	35	31	25	8	1	0	0	9	66	85
2019	FS-04	30	30	30	4	4	0	4	8	62	27
2018	FS	34	33	26	7	1	0	0	8	66	193
2018	FS-01	26	32	32	9	0	0	0	9	59	34
2018	FS-02	24	33	30	10	3	0	0	13	57	63
2018	FS-03	44	31	21	4	0	0	0	4	75	68
2018	FS-04	33	38	25	4	0	0	0	4	71	24
2017	FS	29	36	21	11	1	1	1	13	66	222
2017	FS-01	35	27	15	8	4	4	8	13	70	26
2017	FS-02	25	40	20	14	0	1	0	14	65	81
2017	FS-03	30	37	20	12	1	0	0	13	67	77
2017	FS-04	33	30	28	6	3	0	0	8	64	36
2014	FS	24	33	35	5	1	1	1	7	58	211
2014	FS-01	7	29	36	14	7	7	0	23	38	14
2014	FS-02	31	33	32	2	1	0	1	4	64	85
2014	FS-03	22	37	35	3	1	1	0	4	61	72
2014	FS-04	18	27	39	12	0	0	3	13	47	33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	4	17	33	33	9	1	3	44	22	261
2020	FS-01	4	17	26	30	15	4	4	49	23	47
2020	FS-02	5	19	29	37	8	1	1	46	24	84
2020	FS-03	3	16	39	33	7	0	2	41	19	96
2020	FS-04	0	16	42	29	6	0	6	38	17	31
2019	FS	9	24	41	19	5	1	1	25	34	241
2019	FS-01	10	20	42	16	6	2	4	23	32	50
2019	FS-02	12	23	36	23	4	1	0	28	36	77
2019	FS-03	6	27	45	17	4	0	1	20	34	84
2019	FS-04	11	22	37	22	7	0	0	30	33	27
2018	FS	6	22	32	29	8	1	1	38	29	192
2018	FS-01	3	24	24	41	6	0	3	48	27	34
2018	FS-02	8	27	27	24	13	2	0	37	35	63
2018	FS-03	3	18	40	30	6	1	1	37	22	67
2018	FS-04	13	21	38	29	0	0	0	29	33	24
2017	FS	3	23	39	22	9	1	3	32	27	221
2017	FS-01	12	19	50	4	15	0	0	19	31	26
2017	FS-02	0	23	41	18	10	2	6	30	26	81
2017	FS-03	3	23	34	30	7	1	3	38	27	76
2017	FS-04	6	17	39	31	8	0	0	39	22	36
2014	FS	9	18	37	26	8	1	1	35	27	210
2014	FS-01	0	7	36	50	0	7	0	54	8	14
2014	FS-02	8	18	38	29	6	0	1	36	26	85
2014	FS-03	13	22	35	18	10	1	1	29	36	72
2014	FS-04	6	12	39	27	12	0	3	41	19	33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	14	28	38	15	4	0	2	19	43	263
2020	FS-01	17	28	39	7	7	0	2	13	47	46
2020	FS-02	15	21	34	20	7	1	1	28	37	85
2020	FS-03	10	31	45	13	0	0	1	13	41	98
2020	FS-04	16	39	23	16	3	0	3	20	57	31
2019	FS	10	29	37	17	5	1	0	23	40	241
2019	FS-01	8	31	33	18	6	2	2	26	40	49
2019	FS-02	12	25	34	21	8	1	0	29	37	77
2019	FS-03	8	33	42	14	2	0	0	16	41	85
2019	FS-04	15	33	30	19	4	0	0	22	48	27
2018	FS	9	25	44	15	5	1	1	21	35	193
2018	FS-01	0	26	47	21	3	3	0	24	27	34
2018	FS-02	11	21	33	19	13	2	2	33	33	63
2018	FS-03	15	26	46	12	1	0	0	13	41	68
2018	FS-04	0	33	58	8	0	0	0	8	33	24
2017	FS	11	23	40	19	4	1	2	24	35	221
2017	FS-01	19	23	31	19	4	0	4	24	44	26
2017	FS-02	11	21	34	22	6	2	4	30	34	81
2017	FS-03	9	24	46	20	1	0	0	21	34	76
2017	FS-04	11	22	50	14	3	0	0	16	33	36
2014	FS	9	27	42	16	3	2	1	20	37	210
2014	FS-01	0	21	36	36	0	7	0	38	23	14
2014	FS-02	11	22	44	16	5	1	1	22	34	85
2014	FS-03	7	35	40	11	3	3	1	14	43	72
2014	FS-04	12	27	42	18	0	0	0	18	39	33

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	33	39	10	2	0	0	12	49	263
2020	FS-01	30	17	43	9	2	0	0	11	47	47
2020	FS-02	12	36	34	14	4	0	0	18	48	85
2020	FS-03	13	37	40	7	1	0	1	8	51	97
2020	FS-04	16	29	45	6	3	0	0	10	45	31
2019	FS	21	38	27	10	3	0	0	13	59	242
2019	FS-01	20	30	38	10	2	0	0	12	50	50
2019	FS-02	25	35	22	12	5	1	0	17	61	77
2019	FS-03	19	49	22	7	2	0	0	9	68	85
2019	FS-04	19	30	37	11	4	0	0	15	48	27

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	38	17	9	6	3	5	66	16	263
2020	FS-01	15	36	15	11	9	9	6	60	23	47
2020	FS-02	24	36	19	9	6	5	1	64	16	85
2020	FS-03	22	41	13	10	5	1	7	69	17	98
2020	FS-04	37	37	20	3	3	0	0	73	7	30
2019	FS	27	36	19	8	4	5	2	67	13	243
2019	FS-01	20	30	30	2	10	6	2	54	13	50
2019	FS-02	22	33	17	15	5	6	1	60	22	78
2019	FS-03	32	44	14	4	1	4	2	80	5	85
2019	FS-04	37	33	15	11	0	0	4	73	12	27
2018	FS	19	45	17	8	3	7	2	69	12	193
2018	FS-01	18	44	18	9	3	9	0	68	13	34
2018	FS-02	10	44	16	14	2	11	3	63	19	63
2018	FS-03	32	41	12	6	3	4	1	78	9	68
2018	FS-04	13	63	21	0	4	0	0	75	4	24
2017	FS	22	42	11	10	6	5	4	70	18	222
2017	FS-01	23	23	12	19	8	4	12	54	32	26
2017	FS-02	12	45	12	8	12	7	4	64	22	81
2017	FS-03	32	42	6	13	3	4	0	77	16	77
2017	FS-04	25	50	17	3	0	3	3	79	3	36
2014	FS	29	39	14	6	3	6	3	75	9	211
2014	FS-01	21	57	14	0	0	7	0	85	0	14
2014	FS-02	28	29	15	12	5	8	2	64	18	85
2014	FS-03	24	49	11	3	3	6	6	81	6	72
2014	FS-04	48	36	9	0	0	3	3	90	0	33

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	41	38	11	6	3	1	0	80	9	260
2020	FS-01	37	35	9	11	7	2	0	73	18	46
2020	FS-02	33	40	13	8	5	0	0	74	13	84
2020	FS-03	44	39	10	3	2	1	1	84	5	98
2020	FS-04	55	34	7	0	0	3	0	93	0	29
2019	FS	43	38	10	6	3	0	0	81	9	242
2019	FS-01	36	38	10	14	2	0	0	74	16	50
2019	FS-02	36	35	14	8	6	0	0	71	14	77
2019	FS-03	51	38	8	2	1	0	0	88	4	85
2019	FS-04	56	44	0	0	0	0	0	100	0	27
2018	FS	40	40	8	6	3	2	1	82	10	193
2018	FS-01	32	50	0	12	3	3	0	85	15	34
2018	FS-02	32	43	13	6	5	2	0	76	11	63
2018	FS-03	54	34	6	3	1	0	1	90	4	68
2018	FS-04	33	46	8	4	4	4	0	83	9	24
2017	FS	47	33	6	6	6	1	0	82	13	222
2017	FS-01	35	27	12	19	8	0	0	62	27	26
2017	FS-02	33	41	5	6	12	4	0	77	18	81
2017	FS-03	59	29	4	5	3	0	0	88	8	77
2017	FS-04	64	31	6	0	0	0	0	94	0	36
2014	FS	46	37	7	7	1	1	0	85	8	211
2014	FS-01	43	43	14	0	0	0	0	86	0	14
2014	FS-02	36	40	9	11	1	2	0	78	12	85
2014	FS-03	53	35	1	7	3	1	0	89	10	72
2014	FS-04	64	33	3	0	0	0	0	97	0	33

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	52	37	5	5	2	0	89	6	263
2020	FS-01	57	32	4	4	2	0	89	6	47
2020	FS-02	46	40	7	5	2	0	86	7	85
2020	FS-03	50	38	3	6	2	1	89	8	98
2020	FS-04	63	33	3	0	0	0	97	0	30
2019	FS	46	43	6	4	1	0	89	5	242
2019	FS-01	42	40	8	10	0	0	82	10	50
2019	FS-02	30	53	10	4	3	0	83	6	77
2019	FS-03	58	36	4	1	1	0	94	2	85
2019	FS-04	59	41	0	0	0	0	100	0	27
2018	FS	47	42	5	6	0	0	89	6	193
2018	FS-01	41	44	6	9	0	0	85	9	34
2018	FS-02	37	49	6	8	0	0	86	8	63
2018	FS-03	56	37	4	3	0	0	93	3	68
2018	FS-04	54	38	0	8	0	0	92	8	24
2017	FS	45	41	7	7	1	0	85	8	222
2017	FS-01	35	46	4	12	4	0	81	15	26
2017	FS-02	38	43	12	5	2	0	81	7	81
2017	FS-03	51	36	4	9	0	0	87	9	77
2017	FS-04	53	42	3	3	0	0	94	3	36
2014	FS	48	44	5	3	0	0	92	3	211
2014	FS-01	36	64	0	0	0	0	100	0	14
2014	FS-02	42	47	6	4	1	0	89	5	85
2014	FS-03	50	42	6	3	0	0	92	3	72
2014	FS-04	61	33	3	3	0	0	94	3	33

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	42	40	11	6	1	0	82	7	260
2020	FS-01	39	35	13	11	2	0	74	13	46
2020	FS-02	42	39	13	5	1	0	81	6	84
2020	FS-03	38	42	12	5	1	1	81	6	97
2020	FS-04	53	43	0	3	0	0	97	3	30
2019	FS	43	40	10	4	2	0	84	6	243
2019	FS-01	40	38	12	4	4	2	80	8	50
2019	FS-02	31	45	14	8	3	0	76	10	78
2019	FS-03	51	41	6	1	1	0	92	2	85
2019	FS-04	59	33	4	4	0	0	93	4	27
2018	FS	43	39	11	5	1	1	83	6	192
2018	FS-01	44	35	9	9	3	0	79	12	34
2018	FS-02	37	43	14	3	0	3	82	3	63
2018	FS-03	50	37	9	3	1	0	87	4	68
2018	FS-04	48	35	9	9	0	0	83	9	23

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	45	24	12	10	3	4	2	74	13	262
2020	FS-01	34	23	13	13	4	6	6	66	20	47
2020	FS-02	44	26	14	7	4	5	1	74	11	85
2020	FS-03	48	24	10	11	1	3	2	76	13	98
2020	FS-04	62	21	10	3	3	0	0	83	7	29

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	48	33	12	3	2	0	2	83	5	263
2020	FS-01	36	32	21	4	4	2	0	70	9	47
2020	FS-02	45	35	11	2	4	0	4	83	6	84
2020	FS-03	50	37	9	4	0	0	0	87	4	98
2020	FS-04	71	19	6	0	0	0	3	93	0	31
2019	FS	44	33	14	5	1	1	2	79	6	243
2019	FS-01	26	34	18	10	4	2	6	65	15	50
2019	FS-02	38	35	18	8	0	0	1	74	8	78
2019	FS-03	54	36	7	1	0	1	0	92	1	85
2019	FS-04	67	15	19	0	0	0	0	81	0	27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	35	34	13	13	5	0	0	70	17	264
2020	FS-01	32	26	9	23	11	0	0	57	34	47
2020	FS-02	38	33	11	15	4	0	0	71	19	85
2020	FS-03	33	39	14	9	5	0	0	71	14	98
2020	FS-04	42	39	16	0	0	0	3	83	0	31
2019	FS	34	35	18	9	4	0	0	69	13	242
2019	FS-01	30	34	14	14	8	0	0	64	22	50
2019	FS-02	33	29	23	10	4	0	0	63	14	78
2019	FS-03	36	44	14	2	2	1	0	81	5	84
2019	FS-04	37	26	22	15	0	0	0	63	15	27
2018	FS	30	40	18	7	5	1	1	70	12	192
2018	FS-01	41	26	18	6	6	3	0	70	12	34
2018	FS-02	24	41	21	6	5	2	2	67	11	63
2018	FS-03	33	39	16	7	4	0	0	72	12	67
2018	FS-04	21	54	17	4	4	0	0	75	8	24
2017	FS	30	42	13	10	3	1	1	74	13	222
2017	FS-01	50	31	11	4	4	0	0	81	8	26
2017	FS-02	25	44	15	11	5	1	0	69	16	81
2017	FS-03	31	41	12	12	1	1	3	75	13	77
2017	FS-04	28	53	8	8	3	0	0	81	11	36
2014	FS	32	43	14	6	3	2	0	76	9	211
2014	FS-01	36	57	7	0	0	0	0	93	0	14
2014	FS-02	32	36	18	9	2	2	0	70	12	85
2014	FS-03	32	47	11	1	6	3	0	81	7	72
2014	FS-04	36	36	15	12	0	0	0	73	12	33

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	43	31	14	7	4	1	1	75	11	263
2020	FS-01	43	21	17	13	6	0	0	64	19	47
2020	FS-02	47	29	14	6	2	0	1	77	8	85
2020	FS-03	40	35	11	7	5	1	1	76	13	98
2020	FS-04	37	37	17	3	0	3	3	79	4	30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	40	33	14	9	3	0	1	74	12	264
2020	FS-01	38	30	11	15	4	2	0	70	20	47
2020	FS-02	39	33	13	8	5	0	2	73	13	85
2020	FS-03	37	36	15	9	3	0	0	72	12	98
2020	FS-04	52	29	16	0	0	0	3	83	0	31
2019	FS	37	37	11	12	1	2	0	76	13	243
2019	FS-01	28	32	16	18	4	2	0	61	22	50
2019	FS-02	37	32	13	17	0	1	0	70	17	78
2019	FS-03	40	45	7	5	1	2	0	87	6	85
2019	FS-04	44	37	11	7	0	0	0	81	7	27
2018	FS	37	37	12	9	4	1	1	75	13	191
2018	FS-01	26	38	21	6	6	3	0	67	12	34
2018	FS-02	32	32	19	11	3	2	2	66	15	63
2018	FS-03	48	38	3	8	3	0	0	86	11	66
2018	FS-04	38	46	4	13	0	0	0	83	13	24
2017	FS	40	40	8	8	3	1	0	81	11	221
2017	FS-01	46	27	8	12	4	3	0	76	16	26
2017	FS-02	30	45	6	11	6	1	1	77	17	80
2017	FS-03	49	35	8	6	1	1	0	84	8	77
2017	FS-04	42	47	11	0	0	0	0	89	0	36
2014	FS	45	38	11	4	2	0	0	83	6	211
2014	FS-01	21	71	7	0	0	0	0	93	0	14
2014	FS-02	41	38	14	5	2	0	0	79	7	85
2014	FS-03	51	29	13	3	3	1	0	82	6	72
2014	FS-04	55	36	3	6	0	0	0	91	6	33

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	44	56	263
2020	FS-01	40	60	47
2020	FS-02	47	53	85
2020	FS-03	45	55	97
2020	FS-04	35	65	31

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	43	29	6	4	2	3	11	85	8	263
2020	FS-01	30	34	4	2	4	4	21	86	9	47
2020	FS-02	47	25	4	6	2	4	13	86	10	85
2020	FS-03	46	31	9	3	2	3	5	84	6	97
2020	FS-04	45	29	10	6	0	0	10	82	7	31

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	41	34	10	10	5	0	75	15	264
2020	FS-01	36	23	6	19	15	0	60	34	47
2020	FS-02	45	32	9	11	4	0	76	14	85
2020	FS-03	40	36	14	8	2	0	76	10	98
2020	FS-04	48	42	3	3	3	0	90	6	31
2019	FS	39	37	15	6	2	2	77	8	243
2019	FS-01	34	38	16	6	4	2	73	10	50
2019	FS-02	37	31	22	10	0	0	68	10	78
2019	FS-03	45	38	9	2	2	4	85	5	85
2019	FS-04	37	48	11	4	0	0	85	4	27
2018	FS	40	35	15	7	3	0	75	10	192
2018	FS-01	38	41	9	6	6	0	79	12	34
2018	FS-02	35	33	17	13	2	0	68	14	63
2018	FS-03	49	30	15	3	3	0	79	6	67
2018	FS-04	29	50	13	8	0	0	79	8	24
2017	FS	45	32	10	6	5	2	79	11	222
2017	FS-01	57	19	4	8	8	4	80	16	26
2017	FS-02	40	36	11	6	6	1	77	12	81
2017	FS-03	50	32	6	5	5	1	83	10	77
2017	FS-04	42	33	17	6	0	3	77	6	36
2014	FS	44	35	13	6	2	0	80	8	211
2014	FS-01	36	57	7	0	0	0	93	0	14
2014	FS-02	39	38	13	9	1	0	76	11	85
2014	FS-03	49	29	14	3	4	1	79	7	72
2014	FS-04	55	27	15	3	0	0	82	3	33

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	23	34	16	9	6	12	0	65	18	264
2020	FS-01	19	38	13	15	11	4	0	60	27	47
2020	FS-02	18	29	18	9	9	16	0	56	23	85
2020	FS-03	27	37	17	7	1	11	0	71	9	98
2020	FS-04	32	35	10	3	10	10	0	75	14	31
2019	FS	19	34	19	16	5	7	0	57	23	243
2019	FS-01	24	36	22	10	0	8	0	65	11	50
2019	FS-02	21	29	17	14	9	10	0	56	26	78
2019	FS-03	16	34	19	20	4	7	0	54	25	85
2019	FS-04	15	41	22	15	7	0	0	56	22	27
2018	FS	27	37	17	8	5	5	1	68	14	190
2018	FS-01	38	26	15	6	9	6	0	69	16	34
2018	FS-02	26	40	13	11	5	3	2	69	17	62
2018	FS-03	24	38	19	9	3	7	0	67	13	68
2018	FS-04	26	43	22	4	4	0	0	70	9	23
2017	FS	26	33	15	11	5	10	0	66	18	222
2017	FS-01	31	23	12	12	4	19	0	66	19	26
2017	FS-02	26	31	14	13	8	7	0	62	23	81
2017	FS-03	25	34	15	9	4	13	0	67	15	77
2017	FS-04	28	42	14	11	0	6	0	73	12	36
2014	FS	23	38	14	12	2	11	0	68	16	210
2014	FS-01	29	50	14	0	0	7	0	85	0	14
2014	FS-02	18	39	16	13	2	11	1	64	17	85
2014	FS-03	22	36	13	14	3	13	0	67	19	72
2014	FS-04	34	38	13	9	3	3	0	74	13	32

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	37	17	16	8	3	58	24	263
2020	FS-01	17	36	19	17	11	0	53	28	47
2020	FS-02	16	34	20	14	12	4	52	27	85
2020	FS-03	25	36	14	19	3	3	63	22	97
2020	FS-04	13	55	19	6	6	0	68	13	31
2019	FS	18	33	22	21	5	1	52	26	243
2019	FS-01	28	26	30	16	0	0	54	16	50
2019	FS-02	15	32	19	21	9	4	49	31	78
2019	FS-03	15	38	20	22	5	0	53	27	85
2019	FS-04	19	33	22	22	4	0	52	26	27
2018	FS	21	40	18	15	6	1	61	21	189
2018	FS-01	24	44	12	15	6	0	68	21	34
2018	FS-02	23	38	16	15	8	0	61	23	61
2018	FS-03	18	40	21	16	4	1	58	21	68
2018	FS-04	22	43	17	13	4	0	65	17	23
2017	FS	22	35	24	9	6	3	59	16	221
2017	FS-01	23	30	23	12	8	4	56	20	26
2017	FS-02	23	31	24	9	10	3	56	19	80
2017	FS-03	18	37	28	9	3	5	58	12	77
2017	FS-04	30	45	11	8	6	0	75	14	36
2014	FS	19	41	19	13	5	2	62	18	211
2014	FS-01	14	50	21	0	0	14	75	0	14
2014	FS-02	21	39	19	15	5	1	61	20	85
2014	FS-03	18	40	22	11	8	0	58	19	72
2014	FS-04	18	45	18	12	3	3	66	16	33

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	31	25	21	11	4	40	33	264
2020	FS-01	4	28	28	23	17	0	32	40	47
2020	FS-02	9	22	25	24	13	7	34	39	85
2020	FS-03	8	38	26	16	8	4	48	26	98
2020	FS-04	10	39	26	19	6	0	48	26	31
2019	FS	8	32	27	22	7	3	41	31	242
2019	FS-01	10	34	26	22	6	2	45	29	50
2019	FS-02	9	29	26	15	14	6	41	32	78
2019	FS-03	7	33	26	26	5	2	41	32	84
2019	FS-04	4	37	30	30	0	0	41	30	27
2018	FS	7	39	22	21	8	3	48	30	189
2018	FS-01	6	50	18	24	3	0	56	26	34
2018	FS-02	11	39	15	18	11	6	53	31	62
2018	FS-03	7	31	31	19	7	3	40	28	67
2018	FS-04	0	48	22	26	4	0	48	30	23
2017	FS	10	38	25	17	6	4	50	24	221
2017	FS-01	12	27	23	15	12	12	43	31	26
2017	FS-02	8	40	25	17	7	2	49	25	81
2017	FS-03	9	38	26	18	3	6	50	22	76
2017	FS-04	17	44	22	11	6	0	61	17	36
2014	FS	9	38	23	19	6	4	50	27	211
2014	FS-01	7	43	29	14	0	7	54	15	14
2014	FS-02	13	38	20	21	4	5	53	26	85
2014	FS-03	8	32	28	19	11	1	41	31	72
2014	FS-04	0	55	21	15	6	3	56	22	33

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	7	36	19	22	14	2	44	36	264
2020	FS-01	2	34	17	23	23	0	36	47	47
2020	FS-02	6	31	22	19	19	4	38	39	85
2020	FS-03	11	39	20	21	6	2	51	28	98
2020	FS-04	3	48	10	23	13	3	53	37	31
2019	FS	5	30	23	28	13	1	35	42	242
2019	FS-01	6	16	28	26	24	0	22	50	50
2019	FS-02	4	27	22	31	14	1	32	46	77
2019	FS-03	7	34	24	26	8	1	42	35	85
2019	FS-04	0	48	15	30	7	0	48	37	27
2018	FS	7	40	17	24	11	0	48	35	189
2018	FS-01	9	38	18	24	12	0	47	35	34
2018	FS-02	8	43	13	26	10	0	51	36	61
2018	FS-03	9	38	21	22	10	0	47	32	68
2018	FS-04	0	48	17	26	9	0	48	35	23
2017	FS	9	34	26	22	8	1	43	30	222
2017	FS-01	15	15	15	31	19	4	32	52	26
2017	FS-02	8	36	26	21	10	0	44	30	81
2017	FS-03	9	41	26	18	4	3	51	22	77
2017	FS-04	8	28	36	25	3	0	36	28	36
2014	FS	8	37	29	18	7	2	46	25	211
2014	FS-01	7	43	29	14	0	7	54	15	14
2014	FS-02	9	34	26	22	6	2	45	29	85
2014	FS-03	6	38	29	17	11	0	43	28	72
2014	FS-04	6	45	33	9	3	3	53	13	33

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	26	26	24	11	6	7	1	56	18	264
2020	FS-01	21	30	26	9	6	6	2	56	16	47
2020	FS-02	26	24	25	8	7	11	0	55	17	85
2020	FS-03	29	26	24	13	4	3	1	56	18	98
2020	FS-04	26	23	23	16	6	6	0	52	24	31
2019	FS	29	28	16	12	5	10	1	63	19	242
2019	FS-01	34	22	16	20	4	2	2	58	25	50
2019	FS-02	26	29	17	9	5	14	0	64	17	77
2019	FS-03	32	32	13	12	4	7	1	69	17	85
2019	FS-04	19	22	26	11	7	15	0	48	22	27

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	18	51	18	10	2	0	69	13	263
2020	FS-01	19	40	26	13	2	0	60	15	47
2020	FS-02	14	52	19	11	4	0	67	14	84
2020	FS-03	20	54	15	8	2	0	74	10	98
2020	FS-04	19	55	16	10	0	0	74	10	31
2019	FS	22	47	20	6	5	0	69	10	242
2019	FS-01	22	44	16	10	8	0	66	18	50
2019	FS-02	21	45	23	5	5	0	66	10	77
2019	FS-03	19	56	18	5	2	0	75	7	85
2019	FS-04	37	33	22	4	4	0	70	7	27
2018	FS	18	54	14	8	4	1	73	13	191
2018	FS-01	24	55	12	6	3	0	79	9	33
2018	FS-02	19	54	16	6	5	0	73	11	63
2018	FS-03	16	55	12	10	3	3	74	14	67
2018	FS-04	13	58	17	13	0	0	71	13	24
2017	FS	19	52	12	13	3	0	72	16	222
2017	FS-01	12	50	15	8	12	4	64	20	26
2017	FS-02	21	51	9	16	2	0	72	19	81
2017	FS-03	24	54	11	8	3	0	78	10	77
2017	FS-04	11	53	17	19	0	0	64	19	36
2014	FS	20	53	14	9	3	1	74	12	211
2014	FS-01	29	64	7	0	0	0	93	0	14
2014	FS-02	20	48	16	9	4	2	70	13	85
2014	FS-03	24	50	13	10	3	1	75	13	72
2014	FS-04	15	58	12	12	3	0	73	15	33

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	38	25	21	7	1	46	29	264
2020	FS-01	11	32	19	23	15	0	43	38	47
2020	FS-02	7	32	24	26	11	1	39	37	85
2020	FS-03	7	46	28	16	3	0	53	19	98
2020	FS-04	10	39	32	16	0	3	50	17	31
2019	FS	6	38	25	24	6	1	45	30	242
2019	FS-01	6	34	32	20	8	0	40	28	50
2019	FS-02	6	33	26	28	5	1	40	34	78
2019	FS-03	4	48	24	18	6	1	52	24	84
2019	FS-04	11	33	15	37	4	0	44	41	27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	34	41	13	9	2	0	1	76	11	263
2020	FS-01	15	38	21	17	4	0	4	56	22	47
2020	FS-02	24	51	11	12	2	0	0	75	14	84
2020	FS-03	49	33	11	5	1	1	0	82	6	98
2020	FS-04	48	42	6	3	0	0	0	90	3	31
2019	FS	38	43	7	7	3	1	0	82	11	243
2019	FS-01	28	42	8	12	4	4	2	74	17	50
2019	FS-02	35	41	10	8	6	0	0	76	14	78
2019	FS-03	46	45	5	4	1	0	0	91	5	85
2019	FS-04	44	41	4	11	0	0	0	85	11	27
2018	FS	46	42	2	5	3	1	1	90	8	193
2018	FS-01	38	50	0	6	3	3	0	91	9	34
2018	FS-02	44	41	3	5	3	2	2	89	8	63
2018	FS-03	54	40	1	3	1	0	0	94	4	68
2018	FS-04	46	46	4	4	0	0	0	92	4	24
2017	FS	51	37	6	4	1	0	0	88	5	221
2017	FS-01	35	34	12	15	4	0	0	69	19	26
2017	FS-02	51	34	9	5	1	0	0	85	6	81
2017	FS-03	57	36	4	1	1	0	0	93	3	76
2017	FS-04	53	45	0	0	0	0	3	100	0	36
2014	FS	46	41	8	4	1	0	0	88	5	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	38	48	7	5	2	0	0	86	7	85
2014	FS-03	53	35	7	4	0	1	0	89	4	72
2014	FS-04	58	30	9	3	0	0	0	88	3	33

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	44	18	7	2	73	9	261
2020	FS-01	22	37	26	13	2	59	15	46
2020	FS-02	23	44	21	8	4	67	12	84
2020	FS-03	33	47	13	4	2	80	6	97
2020	FS-04	48	42	6	3	0	90	3	31
2019	FS	44	39	10	5	3	82	7	243
2019	FS-01	44	44	4	6	2	88	8	50
2019	FS-02	33	42	14	5	5	76	10	78
2019	FS-03	49	36	8	4	2	86	6	85
2019	FS-04	52	30	15	4	0	81	4	27
2018	FS	45	38	8	7	2	83	9	192
2018	FS-01	41	53	3	3	0	94	3	34
2018	FS-02	41	38	11	8	2	79	10	63
2018	FS-03	48	36	4	7	4	84	12	67
2018	FS-04	54	29	13	4	0	83	4	24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	10	22	21	25	11	8	1	36	41	263
2020	FS-01	9	11	19	36	13	11	2	22	56	47
2020	FS-02	7	25	19	20	19	10	0	36	43	84
2020	FS-03	12	24	21	29	6	6	1	40	37	98
2020	FS-04	16	29	29	16	3	6	0	48	21	31
2019	FS	12	28	20	20	12	8	1	44	34	243
2019	FS-01	10	24	10	32	12	12	0	39	50	50
2019	FS-02	13	24	21	13	14	14	1	44	32	78
2019	FS-03	13	31	22	19	11	4	1	46	31	85
2019	FS-04	11	37	22	22	7	0	0	48	30	27
2018	FS	13	25	18	21	16	6	1	41	39	193
2018	FS-01	15	26	21	26	9	3	0	42	36	34
2018	FS-02	10	22	21	17	17	11	2	36	40	63
2018	FS-03	15	26	15	19	22	3	0	42	42	68
2018	FS-04	21	33	17	25	4	0	0	54	29	24
2017	FS	12	28	15	19	15	9	2	45	38	222
2017	FS-01	15	8	12	4	31	27	4	33	50	26
2017	FS-02	9	31	19	17	15	7	2	44	35	81
2017	FS-03	14	24	17	26	10	9	0	42	39	77
2017	FS-04	14	42	6	19	14	3	3	59	35	36
2014	FS	14	28	14	22	13	7	2	46	38	211
2014	FS-01	7	50	21	7	0	14	0	67	8	14
2014	FS-02	9	25	18	25	16	6	1	37	44	85
2014	FS-03	11	28	8	29	14	8	1	43	48	72
2014	FS-04	36	30	18	6	3	3	3	71	10	33

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	9	34	23	21	11	1	0	45	32	264
2020	FS-01	13	32	19	26	9	2	0	46	35	47
2020	FS-02	9	27	27	18	16	1	1	37	35	85
2020	FS-03	9	41	20	22	6	1	0	51	29	98
2020	FS-04	3	42	26	19	10	0	0	45	29	31
2019	FS	10	37	23	20	10	1	0	47	30	243
2019	FS-01	10	46	24	16	4	0	0	56	20	50
2019	FS-02	13	35	19	18	13	3	0	49	32	78
2019	FS-03	8	39	24	18	12	0	0	47	29	85
2019	FS-04	7	22	22	37	11	0	0	30	48	27
2018	FS	10	35	19	22	12	2	0	46	35	193
2018	FS-01	15	41	15	21	6	3	0	58	27	34
2018	FS-02	11	40	19	19	10	2	0	52	29	63
2018	FS-03	6	37	21	25	10	1	0	43	36	68
2018	FS-04	13	13	21	29	25	0	0	25	54	24
2017	FS	11	35	23	17	12	1	0	46	30	222
2017	FS-01	12	35	27	15	12	0	0	46	27	26
2017	FS-02	13	33	21	17	14	1	1	47	31	81
2017	FS-03	12	38	19	22	8	1	0	50	30	77
2017	FS-04	6	33	33	11	17	0	0	39	28	36
2014	FS	9	40	21	21	8	0	0	49	29	211
2014	FS-01	21	71	7	0	0	0	0	93	0	14
2014	FS-02	12	32	21	27	7	1	0	44	35	85
2014	FS-03	1	42	22	21	13	0	1	44	34	72
2014	FS-04	12	48	21	15	3	0	0	61	18	33

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	39	19	16	9	1	1	56	25	264
2020	FS-01	19	40	13	15	13	0	0	60	28	47
2020	FS-02	13	35	19	21	8	1	2	50	30	85
2020	FS-03	16	47	17	11	7	1	0	64	19	98
2020	FS-04	16	26	29	16	13	0	0	42	29	31
2019	FS	18	37	19	16	8	2	0	56	24	243
2019	FS-01	22	36	26	10	4	2	0	59	14	50
2019	FS-02	14	38	19	14	10	4	0	55	25	78
2019	FS-03	18	42	16	18	6	0	0	60	24	85
2019	FS-04	19	22	15	26	15	0	4	42	42	27
2018	FS	16	36	19	16	12	1	2	53	28	193
2018	FS-01	24	44	18	6	6	3	0	70	12	34
2018	FS-02	16	33	24	16	10	0	2	50	26	63
2018	FS-03	13	38	15	16	15	1	1	53	32	68
2018	FS-04	13	25	17	29	13	0	4	39	43	24
2017	FS	14	35	18	18	12	2	1	50	31	221
2017	FS-01	19	12	19	23	15	8	4	35	43	26
2017	FS-02	14	40	18	15	11	1	1	55	26	81
2017	FS-03	16	36	18	18	9	3	0	53	28	76
2017	FS-04	6	36	19	19	17	0	3	43	37	36
2014	FS	16	42	13	15	12	1	1	59	28	211
2014	FS-01	36	57	0	0	0	7	0	100	0	14
2014	FS-02	12	45	16	18	8	0	1	57	26	85
2014	FS-03	15	35	11	17	18	1	3	52	36	72
2014	FS-04	21	39	12	12	15	0	0	61	27	33

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	32	31	17	9	6	0	5	66	16	264
2020	FS-01	34	28	13	13	6	0	6	66	20	47
2020	FS-02	34	34	15	5	8	0	4	71	13	85
2020	FS-03	31	28	19	9	6	1	6	63	16	98
2020	FS-04	26	39	19	13	3	0	0	65	16	31
2019	FS	30	33	15	9	8	1	3	66	18	242
2019	FS-01	32	32	10	4	12	0	10	71	18	50
2019	FS-02	31	35	18	3	6	4	4	71	10	78
2019	FS-03	30	33	14	14	8	0	0	63	23	84
2019	FS-04	26	33	19	22	0	0	0	59	22	27

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	37	34	16	8	3	1	1	72	11	264
2020	FS-01	38	26	13	19	4	0	0	64	23	47
2020	FS-02	31	38	16	8	5	2	0	70	13	85
2020	FS-03	40	32	18	4	2	1	3	74	6	98
2020	FS-04	45	42	10	3	0	0	0	87	3	31
2019	FS	34	31	19	9	3	1	3	68	13	241
2019	FS-01	38	28	12	14	0	0	8	72	15	50
2019	FS-02	25	34	22	8	5	3	4	63	14	77
2019	FS-03	37	29	21	7	5	0	1	66	12	84
2019	FS-04	44	33	11	7	0	4	0	81	8	27

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	66	16	6	3	2	3	3	88	5	264
2020	FS-01	55	21	9	4	2	4	4	84	7	47
2020	FS-02	62	19	7	2	4	5	1	86	6	85
2020	FS-03	72	10	7	2	2	1	5	88	4	98
2020	FS-04	74	23	0	0	0	3	0	100	0	31
2019	FS	75	10	6	1	1	3	4	91	2	241
2019	FS-01	62	14	8	2	0	2	12	88	2	50
2019	FS-02	73	9	8	1	1	4	4	89	3	77
2019	FS-03	86	5	5	1	1	2	0	93	2	84
2019	FS-04	78	15	0	0	0	7	0	100	0	27

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	68	11	7	3	1	1	9	88	5	264
2020	FS-01	66	13	4	6	2	2	6	86	9	47
2020	FS-02	67	9	5	5	2	2	9	87	8	85
2020	FS-03	68	12	9	1	0	0	9	89	1	98
2020	FS-04	71	6	10	0	0	0	13	89	0	31
2019	FS	77	3	4	2	1	2	11	92	3	239
2019	FS-01	66	0	6	0	4	0	24	87	5	50
2019	FS-02	78	4	4	3	0	4	8	93	3	76
2019	FS-03	84	5	2	4	0	0	5	94	4	83
2019	FS-04	78	4	4	0	0	4	11	96	0	27

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	11	46	25	13	3	2	59	16	262
2020	FS-01	13	36	19	17	11	4	51	29	47
2020	FS-02	12	42	26	14	4	2	55	18	85
2020	FS-03	9	57	23	10	0	0	67	10	96
2020	FS-04	16	39	35	10	0	0	55	10	31
2019	FS	15	49	21	12	3	1	65	15	243
2019	FS-01	12	42	28	12	4	2	55	16	50
2019	FS-02	13	54	12	14	5	3	68	20	78
2019	FS-03	18	49	22	9	1	0	67	11	85
2019	FS-04	22	44	26	7	0	0	67	7	27
2018	FS	17	43	23	12	4	2	61	16	193
2018	FS-01	18	47	18	15	3	0	65	18	34
2018	FS-02	17	35	22	17	5	3	54	23	63
2018	FS-03	15	49	22	9	4	1	64	13	68
2018	FS-04	17	50	29	4	0	0	67	4	24
2017	FS	16	41	22	14	4	3	58	19	222
2017	FS-01	12	15	30	23	12	8	29	38	26
2017	FS-02	17	35	25	15	4	5	55	20	81
2017	FS-03	15	51	20	8	5	0	67	13	77
2017	FS-04	19	47	17	17	0	0	67	17	36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	15	48	21	11	3	1	65	14	260
2020	FS-01	13	41	24	13	7	2	56	20	46
2020	FS-02	18	45	19	14	2	1	63	17	83
2020	FS-03	15	55	20	7	3	0	70	10	97
2020	FS-04	13	48	26	10	0	3	63	10	31
2019	FS	24	49	15	8	4	0	73	12	243
2019	FS-01	28	44	20	4	4	0	72	8	50
2019	FS-02	23	47	12	10	6	1	71	17	78
2019	FS-03	26	51	13	8	2	0	76	11	85
2019	FS-04	15	63	15	7	0	0	78	7	27
2018	FS	35	45	11	4	4	1	81	7	192
2018	FS-01	47	38	12	0	3	0	85	3	34
2018	FS-02	35	40	10	5	8	2	77	13	62
2018	FS-03	34	49	10	4	1	1	84	6	68
2018	FS-04	25	54	17	4	0	0	79	4	24
2017	FS	27	48	12	10	2	0	76	12	222
2017	FS-01	39	19	19	8	15	0	57	23	26
2017	FS-02	24	55	10	11	0	1	80	11	81
2017	FS-03	32	46	10	10	1	0	78	12	77
2017	FS-04	19	55	17	8	0	0	75	8	36
2014	FS	40	39	11	8	2	0	79	10	211
2014	FS-01	57	43	0	0	0	0	100	0	14
2014	FS-02	38	33	15	12	2	0	71	14	85
2014	FS-03	39	43	8	6	3	1	83	8	72
2014	FS-04	45	42	9	3	0	0	88	3	33

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	27	45	19	6	1	2	0	74	7	263
2020	FS-01	21	47	19	9	2	0	2	70	11	47
2020	FS-02	19	51	19	9	1	1	0	70	11	85
2020	FS-03	34	42	18	3	1	2	0	77	4	98
2020	FS-04	40	33	17	3	0	7	0	79	4	30
2019	FS	42	36	14	3	2	2	0	80	6	242
2019	FS-01	34	40	12	10	2	0	2	76	12	50
2019	FS-02	31	39	21	1	5	3	0	72	7	77
2019	FS-03	55	31	11	1	1	1	0	87	2	85
2019	FS-04	48	33	11	0	0	7	0	88	0	27
2018	FS	42	39	9	4	1	5	0	85	5	193
2018	FS-01	44	35	12	3	3	3	0	82	6	34
2018	FS-02	41	41	10	5	0	3	0	85	5	63
2018	FS-03	47	35	9	1	1	6	0	88	3	68
2018	FS-04	33	50	4	8	0	4	0	87	9	24
2017	FS	41	42	11	3	2	1	0	84	5	222
2017	FS-01	27	34	12	15	8	0	4	64	24	26
2017	FS-02	40	46	7	2	4	1	0	87	6	81
2017	FS-03	48	42	8	0	0	3	0	92	0	77
2017	FS-04	39	39	22	0	0	0	0	78	0	36
2014	FS	53	32	9	3	0	3	0	88	3	211
2014	FS-01	64	36	0	0	0	0	0	100	0	14
2014	FS-02	53	33	9	2	0	2	0	88	2	85
2014	FS-03	53	32	11	1	0	3	0	87	1	72
2014	FS-04	52	30	9	3	0	6	0	87	3	33

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	31	44	15	8	1	1	0	75	10	263
2020	FS-01	21	49	17	11	0	0	2	72	11	47
2020	FS-02	24	48	15	9	2	1	0	73	12	85
2020	FS-03	39	40	13	6	1	1	0	79	7	98
2020	FS-04	43	33	13	10	0	0	0	77	10	30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	34	40	9	11	2	2	2	77	13	263
2020	FS-01	19	45	11	15	0	4	6	71	17	47
2020	FS-02	31	45	10	8	4	2	0	78	12	84
2020	FS-03	41	35	9	12	1	1	1	77	14	98
2020	FS-04	48	32	3	10	3	0	3	83	13	31

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	36	43	12	6	2	80	8	264
2020	FS-01	28	45	19	6	2	72	9	47
2020	FS-02	32	48	7	11	2	80	13	85
2020	FS-03	43	39	13	3	2	82	5	98
2020	FS-04	42	42	13	3	0	84	3	31
2019	FS	41	39	12	4	3	80	7	241
2019	FS-01	40	40	15	4	2	79	6	48
2019	FS-02	40	36	12	8	5	76	13	78
2019	FS-03	44	42	9	2	2	86	5	85
2019	FS-04	41	41	19	0	0	81	0	27
2018	FS	37	47	9	4	4	84	7	191
2018	FS-01	45	45	6	3	0	91	3	33
2018	FS-02	38	41	13	3	5	79	8	63
2018	FS-03	39	48	6	3	4	87	7	67
2018	FS-04	21	63	8	8	0	83	8	24
2017	FS	36	44	9	8	3	79	11	222
2017	FS-01	39	27	11	15	8	66	23	26
2017	FS-02	35	42	8	12	2	78	14	81
2017	FS-03	37	50	4	5	4	87	9	77
2017	FS-04	33	44	22	0	0	78	0	36
2014	FS	42	39	12	4	3	80	7	210
2014	FS-01	71	29	0	0	0	100	0	14
2014	FS-02	37	35	19	4	6	71	10	84
2014	FS-03	36	46	10	6	3	82	8	72
2014	FS-04	58	33	6	3	0	91	3	33

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	31	39	17	10	3	0	70	13	263
2020	FS-01	32	26	19	17	6	0	57	23	47
2020	FS-02	31	38	15	10	6	0	69	15	84
2020	FS-03	29	46	18	6	1	0	74	7	98
2020	FS-04	35	39	16	10	0	0	74	10	31
2019	FS	32	39	19	6	5	0	71	10	242
2019	FS-01	32	40	18	4	6	0	72	10	50
2019	FS-02	31	35	16	12	6	0	66	18	77
2019	FS-03	32	42	20	2	4	0	74	6	85
2019	FS-04	37	37	22	4	0	0	74	4	27
2018	FS	32	41	15	6	5	0	73	12	191
2018	FS-01	39	39	15	6	0	0	79	6	33
2018	FS-02	32	41	13	8	6	0	73	14	63
2018	FS-03	31	47	13	3	6	0	78	9	68
2018	FS-04	26	35	26	13	0	0	61	13	23
2017	FS	31	36	20	8	5	0	67	12	221
2017	FS-01	27	27	27	8	12	0	54	19	26
2017	FS-02	27	37	19	11	6	0	65	17	80
2017	FS-03	37	38	17	5	3	0	75	8	77
2017	FS-04	33	36	22	6	3	0	69	8	36
2014	FS	29	39	19	8	5	0	68	13	210
2014	FS-01	64	36	0	0	0	0	100	0	14
2014	FS-02	29	36	21	6	7	0	66	13	85
2014	FS-03	21	43	17	14	4	1	65	18	72
2014	FS-04	36	39	18	6	0	0	76	6	33

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	27	40	18	13	2	0	0	67	16	263
2020	FS-01	21	34	19	21	4	0	0	55	26	47
2020	FS-02	29	35	15	15	5	0	0	65	20	85
2020	FS-03	24	47	20	9	0	0	0	71	9	97
2020	FS-04	35	39	16	10	0	0	0	74	10	31
2019	FS	29	42	15	9	4	0	0	72	13	241
2019	FS-01	34	40	16	4	6	0	0	74	10	50
2019	FS-02	26	41	11	14	7	1	0	68	21	76
2019	FS-03	31	44	19	5	2	0	0	74	7	85
2019	FS-04	30	44	11	15	0	0	0	74	15	27
2018	FS	31	45	13	6	5	0	0	76	11	191
2018	FS-01	35	47	12	6	0	0	0	82	6	34
2018	FS-02	32	40	14	8	6	0	0	71	14	63
2018	FS-03	29	53	9	5	5	0	0	82	9	66
2018	FS-04	29	42	21	8	0	0	0	71	8	24
2017	FS	31	38	16	9	5	0	0	69	15	221
2017	FS-01	31	27	23	8	12	0	0	57	19	26
2017	FS-02	27	44	11	12	7	0	0	71	19	81
2017	FS-03	35	37	17	7	4	0	0	73	10	76
2017	FS-04	33	36	19	11	0	0	0	69	11	36
2014	FS	27	44	18	7	4	0	0	72	10	211
2014	FS-01	57	43	0	0	0	0	0	100	0	14
2014	FS-02	25	41	20	8	6	0	0	66	14	85
2014	FS-03	22	50	15	7	4	0	1	73	11	72
2014	FS-04	36	36	21	6	0	0	0	73	6	33

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	36	28	19	10	4	2	0	66	14	264
2020	FS-01	34	23	17	13	6	6	0	61	20	47
2020	FS-02	39	24	19	11	7	1	0	63	18	85
2020	FS-03	34	35	21	8	1	1	0	69	9	98
2020	FS-04	42	32	13	10	3	0	0	74	13	31
2019	FS	35	33	15	10	4	2	0	70	14	242
2019	FS-01	32	36	16	8	8	0	0	68	16	50
2019	FS-02	35	38	10	6	5	4	1	77	12	77
2019	FS-03	38	29	18	11	2	2	0	69	13	85
2019	FS-04	33	33	15	15	0	4	0	69	15	27
2018	FS	36	30	18	6	4	4	2	70	10	192
2018	FS-01	29	38	21	3	3	6	0	72	6	34
2018	FS-02	42	21	16	8	6	5	2	67	16	62
2018	FS-03	31	37	18	4	3	4	3	73	8	68
2018	FS-04	46	29	21	4	0	0	0	75	4	24
2017	FS	35	29	17	10	4	4	2	67	15	222
2017	FS-01	15	34	19	12	8	12	0	56	22	26
2017	FS-02	33	33	10	11	7	4	2	70	19	81
2017	FS-03	38	27	22	8	3	1	1	67	11	77
2017	FS-04	47	22	14	11	0	3	3	73	12	36
2014	FS	34	28	20	9	4	5	0	66	14	210
2014	FS-01	79	21	0	0	0	0	0	100	0	14
2014	FS-02	26	29	25	8	5	7	0	59	14	85
2014	FS-03	31	28	18	10	7	4	1	63	18	71
2014	FS-04	48	27	12	9	0	3	0	78	9	33

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	FS	16	56	28	264
2020	FS-01	9	68	23	47
2020	FS-02	16	55	28	85
2020	FS-03	20	49	31	98
2020	FS-04	13	58	29	31
2019	FS	20	59	21	243
2019	FS-01	14	64	22	50
2019	FS-02	22	55	23	78
2019	FS-03	18	61	21	85
2019	FS-04	33	56	11	27
2018	FS	17	64	19	193
2018	FS-01	21	68	12	34
2018	FS-02	11	62	27	63
2018	FS-03	18	69	13	68
2018	FS-04	29	54	17	24
2017	FS	16	66	18	222
2017	FS-01	0	73	27	26
2017	FS-02	21	57	21	81
2017	FS-03	16	68	16	77
2017	FS-04	17	75	8	36
2014	FS	15	63	22	211
2014	FS-01	14	64	21	14
2014	FS-02	9	65	26	85
2014	FS-03	24	53	24	72
2014	FS-04	15	79	6	33

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	FS	21	45	7	12	2	12	42
2020	FS-02	29	43	7	14	7	0	14
2020	FS-03	20	50	5	10	0	15	20
2019	FS	25	35	15	6	2	17	48
2019	FS-02	24	29	18	0	0	29	17
2019	FS-03	33	33	7	13	0	13	15
2018	FS	24	27	12	12	0	24	33
2018	FS-03	25	17	17	8	0	33	12
2017	FS	25	30	3	11	5	27	34
2017	FS-02	16	17	0	11	11	45	15
2017	FS-03	16	46	8	16	0	15	13
2014	FS	19	47	6	16	9999	13	32
2014	FS-03	12	53	6	18	9999	12	17

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	11	89	264
2020	FS-02	8	92	85
2020	FS-03	11	89	98
2019	FS	10	90	241
2019	FS-01	12	88	50
2019	FS-02	13	87	76
2019	FS-03	8	92	85
2019	FS-04	0	100	27
2018	FS	9	91	192
2018	FS-01	15	85	34
2018	FS-02	10	90	63

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	34	66	29
2019	FS	33	67	24
2018	FS	53	47	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	48	52	29
2019	FS	79	21	24
2018	FS	65	35	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	17	83	29

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	FS	100	29
2020	FS-03	100	11
2019	FS	100	24
2019	FS-02	100	10
2018	FS	100	17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	0	100	17

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	17	83	29
2019	FS	0	100	24
2019	FS-02	0	100	10
2018	FS	0	100	17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	24	76	29
2018	FS	35	65	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	21	79	29
2020	FS-03	0	100	11
2019	FS	29	71	24
2018	FS	35	65	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	34	66	29
2019	FS	29	71	24
2019	FS-02	50	50	10
2018	FS	47	53	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	21	79	29
2019	FS	33	67	24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	17	83	29
2019	FS	33	67	24
2018	FS	29	71	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	59	41	29
2020	FS-03	55	45	11
2019	FS	58	42	24
2018	FS	59	41	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	21	79	24
2018	FS	29	71	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	FS	100	29
2020	FS-03	100	11
2019	FS	100	24
2019	FS-02	100	10
2018	FS	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	34	66	29
2019	FS	46	54	24
2019	FS-02	50	50	10
2018	FS	47	53	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	21	79	29
2019	FS	25	75	24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	52	48	29
2019	FS	58	42	24
2019	FS-02	50	50	10
2018	FS	47	53	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	24	76	29
2018	FS	35	65	17

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	0	100	29
2020	FS-03	0	100	11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	21	79	24

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	FS	100	29
2020	FS-03	100	11
2019	FS	100	24
2019	FS-02	100	10
2018	FS	100	17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	38	62	29
2020	FS-03	45	55	11
2019	FS	29	71	24

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	21	79	29
2019	FS	21	79	24

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	0	100	16

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	21	79	24

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	28	72	29
2019	FS	25	75	24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	59	41	29
2019	FS	63	38	24
2018	FS	38	63	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	FS	100	29
2020	FS-03	100	11
2018	FS	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	55	45	29
2020	FS-03	55	45	11
2019	FS	50	50	24
2018	FS	56	44	16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	7	21	22	12	4	31	3	42	25	264
2020	FS-01	9	13	21	9	9	30	11	36	29	47
2020	FS-02	2	19	18	16	6	38	1	35	37	85
2020	FS-03	10	28	21	8	2	29	2	54	15	98
2020	FS-04	6	19	29	19	0	26	0	35	26	31
2019	FS	10	18	25	7	6	31	2	42	20	243
2019	FS-01	6	12	26	6	6	42	2	32	21	50
2019	FS-02	8	9	23	9	13	36	3	27	35	78
2019	FS-03	15	24	25	8	2	24	2	52	14	85
2019	FS-04	7	33	26	4	0	26	4	58	5	27
2018	FS	10	24	26	8	5	22	5	47	17	192
2018	FS-01	6	18	21	3	9	35	9	42	21	34
2018	FS-02	10	24	22	8	8	24	5	47	22	63
2018	FS-03	15	27	27	13	0	15	3	51	16	67
2018	FS-04	4	29	38	0	4	21	4	44	6	24
2017	FS	10	27	17	8	6	27	5	55	20	222
2017	FS-01	8	23	4	12	12	34	8	53	40	26
2017	FS-02	8	28	14	8	8	24	8	54	25	81
2017	FS-03	15	24	20	8	4	26	3	56	16	77
2017	FS-04	6	33	25	3	0	31	3	58	4	36
2014	FS	14	23	18	10	5	25	5	53	22	211
2014	FS-01	21	43	14	0	0	21	0	82	0	14
2014	FS-02	9	19	19	13	5	32	4	44	27	85
2014	FS-03	14	24	17	10	10	24	3	51	26	72
2014	FS-04	27	24	21	3	0	15	9	68	4	33

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	18	39	21	9	3	10	0	64	13	264
2020	FS-01	6	34	21	15	4	17	2	50	24	47
2020	FS-02	9	40	22	13	4	12	0	56	19	85
2020	FS-03	28	39	21	3	3	6	0	71	7	98
2020	FS-04	29	48	13	3	0	6	0	83	3	31
2019	FS	23	37	20	8	4	9	0	65	13	243
2019	FS-01	14	36	34	2	4	10	0	56	7	50
2019	FS-02	18	36	15	12	6	13	0	62	21	78
2019	FS-03	32	34	18	7	2	7	0	71	10	85
2019	FS-04	30	44	19	7	0	0	0	74	7	27
2018	FS	27	41	16	5	4	6	1	73	10	191
2018	FS-01	26	35	15	6	6	12	0	70	13	34
2018	FS-02	22	43	13	3	8	10	2	73	13	63
2018	FS-03	27	45	18	4	1	3	1	75	6	67
2018	FS-04	39	35	17	9	0	0	0	74	9	23
2017	FS	25	37	21	5	5	6	1	66	11	221
2017	FS-01	8	24	12	16	12	24	4	45	39	25
2017	FS-02	19	39	22	7	7	5	1	62	15	81
2017	FS-03	39	33	21	3	3	3	0	74	5	77
2017	FS-04	22	53	22	0	0	3	0	77	0	36
2014	FS	27	39	15	7	3	7	1	72	11	211
2014	FS-01	50	50	0	0	0	0	0	100	0	14
2014	FS-02	16	42	18	8	4	11	1	67	13	85
2014	FS-03	32	42	11	8	3	4	0	77	12	72
2014	FS-04	42	24	21	3	3	6	0	71	6	33

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	13	87	264
2020	FS-02	16	84	85
2020	FS-03	7	93	98
2019	FS	8	92	242
2019	FS-01	12	88	50
2019	FS-02	12	88	78
2018	FS	9	91	191
2018	FS-01	15	85	34
2018	FS-02	13	87	62

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	26	74	35
2020	FS-02	43	57	14
2019	FS	25	75	20

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	77	23	35
2019	FS	75	25	20
2018	FS	72	28	18

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	0	100	35
2020	FS-02	0	100	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2019	FS	100	20
2018	FS	100	18

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	20	80	35
2019	FS	25	75	20

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	23	77	35

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	35	65	20

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	17	83	35
2019	FS	30	70	20
2018	FS	28	72	18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2019	FS	100	20

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	14	86	35
2019	FS	25	75	20

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	31	69	35
2020	FS-02	43	57	14
2019	FS	55	45	20
2018	FS	28	72	18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2019	FS	100	20
2018	FS	100	18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2019	FS	100	20
2018	FS	100	18

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	26	74	35
2019	FS	0	100	20

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	20	80	35
2019	FS	30	70	20

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	20	80	35

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	0	100	18

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	20	80	35

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2018	FS	100	18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2019	FS	100	20
2018	FS	100	18

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	60	40	35
2020	FS-02	64	36	14
2019	FS	50	50	20
2018	FS	56	44	18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20
2018	FS	0	100	18

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	23	77	35
2018	FS	28	72	18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	0	100	18

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2018	FS	100	18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2019	FS	100	20
2018	FS	100	18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	0	100	20

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FS	0	100	18

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	20

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	51	49	35
2020	FS-02	43	57	14
2019	FS	50	50	20
2018	FS	44	56	18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	FS	100	35
2020	FS-02	100	14
2018	FS	100	18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	74	26	35
2019	FS	75	25	20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	21	21	8	5	33	4	47	20	263
2020	FS-01	6	13	26	9	11	28	9	30	30	47
2020	FS-02	7	15	18	8	7	44	1	40	28	85
2020	FS-03	9	31	21	6	1	28	4	59	11	97
2020	FS-04	13	23	19	13	0	32	0	52	19	31
2019	FS	10	21	21	5	5	34	4	50	15	242
2019	FS-01	6	18	28	4	4	36	4	40	13	50
2019	FS-02	10	15	21	9	9	32	4	40	28	78
2019	FS-03	15	25	18	2	2	34	4	64	8	85
2019	FS-04	4	27	23	0	0	38	8	57	0	26
2018	FS	12	29	24	2	3	27	5	59	6	190
2018	FS-01	6	27	18	3	9	27	9	52	19	33
2018	FS-02	16	25	21	3	3	29	3	60	9	63
2018	FS-03	13	33	22	0	0	27	4	67	0	67
2018	FS-04	4	33	38	0	0	21	4	50	0	24
2017	FS	20	21	16	3	2	34	5	66	8	222
2017	FS-01	19	11	4	0	8	50	8	72	18	26
2017	FS-02	21	20	14	7	1	31	6	65	13	81
2017	FS-03	22	22	16	1	1	35	3	70	4	77
2017	FS-04	14	28	28	0	0	25	6	60	0	36
2014	FS	17	21	18	4	1	36	4	62	8	211
2014	FS-01	7	43	21	0	0	21	7	70	0	14
2014	FS-02	12	16	21	7	1	40	2	49	14	85
2014	FS-03	19	19	15	3	1	37	4	67	7	72
2014	FS-04	30	27	18	0	0	18	6	76	0	33

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	22	36	21	9	4	8	0	63	14	263
2020	FS-01	6	32	19	19	6	15	2	46	31	47
2020	FS-02	16	36	21	8	6	12	0	60	16	85
2020	FS-03	30	35	24	4	2	5	0	68	7	97
2020	FS-04	32	45	16	6	0	0	0	77	6	31
2019	FS	29	35	21	4	3	8	0	69	8	243
2019	FS-01	20	36	32	2	2	8	0	61	4	50
2019	FS-02	23	35	17	5	8	13	0	66	15	78
2019	FS-03	40	33	15	4	1	6	1	78	5	85
2019	FS-04	30	37	26	4	0	4	0	69	4	27
2018	FS	33	41	12	5	3	6	1	79	8	190
2018	FS-01	29	32	9	9	9	12	0	70	20	34
2018	FS-02	29	44	11	3	2	10	2	82	5	63
2018	FS-03	34	43	12	4	1	3	1	81	6	67
2018	FS-04	41	41	14	5	0	0	0	82	5	22
2017	FS	37	33	15	1	3	10	2	79	4	221
2017	FS-01	27	19	4	0	8	35	8	80	13	26
2017	FS-02	30	40	13	2	5	9	1	77	8	81
2017	FS-03	50	25	15	0	0	6	3	83	0	77
2017	FS-04	34	46	20	0	0	0	0	80	0	35
2014	FS	34	37	13	3	2	10	0	80	6	211
2014	FS-01	43	50	7	0	0	0	0	93	0	14
2014	FS-02	22	48	13	4	2	11	0	79	7	85
2014	FS-03	43	28	13	1	3	11	1	81	5	72
2014	FS-04	48	30	9	6	0	6	0	84	6	33

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	25	35	20	12	8	1	60	20	264
2020	FS-01	30	30	17	15	6	2	61	22	47
2020	FS-02	21	32	26	8	12	1	54	20	85
2020	FS-03	28	38	18	10	6	0	65	16	98
2020	FS-04	19	39	13	26	3	0	58	29	31

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	30	26	13	15	0	46	28	263
2020	FS-01	17	32	11	17	23	0	49	40	47
2020	FS-02	16	21	32	16	14	0	38	31	85
2020	FS-03	14	36	28	11	11	0	50	22	98
2020	FS-04	13	37	30	7	13	0	50	20	30
2019	FS	7	23	30	19	20	0	30	39	243
2019	FS-01	8	26	14	24	28	0	34	52	50
2019	FS-02	6	27	27	21	18	1	34	39	78
2019	FS-03	7	19	36	15	22	0	26	38	85
2019	FS-04	7	15	52	19	7	0	22	26	27
2018	FS	5	20	28	19	28	0	25	47	193
2018	FS-01	3	26	21	29	21	0	29	50	34
2018	FS-02	3	17	29	22	29	0	21	51	63
2018	FS-03	9	15	31	12	34	0	24	46	68
2018	FS-04	4	29	29	13	25	0	33	38	24
2017	FS	9	22	19	21	28	0	31	50	222
2017	FS-01	8	12	23	23	35	0	19	57	26
2017	FS-02	7	24	17	22	30	0	32	52	81
2017	FS-03	12	15	24	23	26	0	27	49	77
2017	FS-04	8	33	14	17	25	3	43	43	36

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	5	17	30	22	26	0	22	48	264
2020	FS-01	17	6	43	15	19	0	23	34	47
2020	FS-02	5	28	25	22	20	0	33	42	85
2020	FS-03	2	13	29	22	34	0	15	56	98
2020	FS-04	0	10	32	29	29	0	10	58	31
2019	FS	4	11	33	30	21	0	15	52	243
2019	FS-01	2	12	34	26	26	0	14	52	50
2019	FS-02	5	10	32	33	18	1	16	52	78
2019	FS-03	4	11	34	29	22	0	14	52	85
2019	FS-04	7	11	30	33	19	0	19	52	27
2018	FS	2	13	28	26	30	0	16	56	193
2018	FS-01	3	18	26	32	21	0	21	53	34
2018	FS-02	2	22	29	22	25	0	24	48	63
2018	FS-03	1	9	28	29	32	0	10	62	68
2018	FS-04	4	0	33	21	42	0	4	63	24
2017	FS	4	18	25	27	26	0	22	53	222
2017	FS-01	0	23	15	30	31	0	23	61	26
2017	FS-02	6	26	26	19	23	0	32	42	81
2017	FS-03	3	13	29	28	27	0	15	55	77
2017	FS-04	3	8	19	42	25	3	11	69	36

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	11	25	30	20	13	0	0	36	34	263
2020	FS-01	28	26	24	13	9	0	0	54	22	46
2020	FS-02	14	32	28	13	13	0	0	46	26	85
2020	FS-03	3	19	33	30	14	0	1	23	44	98
2020	FS-04	0	23	42	19	16	0	0	23	35	31
2019	FS	7	29	32	24	7	0	0	37	31	241
2019	FS-01	12	30	36	12	10	0	0	42	22	50
2019	FS-02	10	31	27	23	6	1	0	42	30	77
2019	FS-03	4	26	37	29	5	0	0	30	33	84
2019	FS-04	4	30	30	30	7	0	0	33	37	27
2018	FS	4	24	37	20	14	0	1	28	34	192
2018	FS-01	12	26	29	26	3	0	3	39	30	34
2018	FS-02	2	33	35	14	14	0	2	35	29	63
2018	FS-03	3	18	43	21	15	0	0	21	36	67
2018	FS-04	0	17	42	25	17	0	0	17	42	24
2017	FS	8	31	30	19	11	1	0	40	30	221
2017	FS-01	15	23	19	23	19	0	0	39	43	26
2017	FS-02	11	36	26	15	10	1	0	47	26	80
2017	FS-03	8	30	36	19	8	0	0	37	27	77
2017	FS-04	0	28	33	19	17	3	0	29	37	36

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	10	21	28	19	22	1	0	31	41	264
2020	FS-01	19	19	28	13	19	2	0	39	33	47
2020	FS-02	11	31	25	15	18	1	0	42	33	85
2020	FS-03	6	16	32	19	27	0	0	22	46	98
2020	FS-04	6	10	26	39	19	0	0	16	58	31
2019	FS	6	21	26	29	18	0	0	27	47	242
2019	FS-01	4	18	24	32	22	0	0	22	54	50
2019	FS-02	8	17	26	27	21	1	0	25	49	77
2019	FS-03	4	22	31	26	18	0	0	26	44	85
2019	FS-04	7	30	22	33	7	0	0	37	41	27
2018	FS	4	19	32	23	21	1	1	23	44	191
2018	FS-01	6	15	32	26	15	3	3	22	44	34
2018	FS-02	5	26	32	21	16	0	0	31	37	62
2018	FS-03	4	16	34	18	28	0	0	21	46	68
2018	FS-04	0	17	29	38	17	0	0	17	54	24
2017	FS	6	21	25	25	21	1	1	28	47	221
2017	FS-01	0	15	15	31	35	0	3	16	68	26
2017	FS-02	7	31	25	18	18	1	0	38	37	81
2017	FS-03	7	17	32	22	21	0	1	24	44	76
2017	FS-04	8	14	14	42	19	3	0	23	63	36

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	24	27	23	13	14	0	0	51	26	262
2020	FS-01	43	13	23	11	11	0	0	55	21	47
2020	FS-02	29	35	13	10	12	0	1	65	22	83
2020	FS-03	16	24	28	15	16	0	0	41	32	98
2020	FS-04	6	35	32	13	13	0	0	42	26	31
2019	FS	16	31	25	16	10	0	1	47	27	241
2019	FS-01	18	32	26	12	10	0	2	51	22	50
2019	FS-02	19	25	29	12	13	1	1	45	25	77
2019	FS-03	13	33	24	20	10	0	0	46	30	84
2019	FS-04	11	33	22	22	7	0	4	46	31	27
2018	FS	14	30	24	16	16	1	1	44	32	192
2018	FS-01	12	24	32	15	12	3	3	38	28	34
2018	FS-02	24	33	17	11	13	0	2	58	24	63
2018	FS-03	9	27	30	24	10	0	0	36	34	67
2018	FS-04	4	38	17	8	33	0	0	42	42	24
2017	FS	20	30	23	13	10	0	3	52	24	222
2017	FS-01	27	8	23	31	4	0	7	38	38	26
2017	FS-02	30	34	15	8	11	0	2	65	19	81
2017	FS-03	14	32	29	10	12	0	3	48	22	77
2017	FS-04	8	31	31	17	11	3	0	40	29	36

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	11	25	26	19	18	0	0	37	38	261
2020	FS-01	11	32	23	17	17	0	0	43	34	47
2020	FS-02	22	26	20	16	17	0	0	48	33	82
2020	FS-03	5	21	33	21	19	0	0	27	41	98
2020	FS-04	3	29	26	23	19	0	0	32	42	31
2019	FS	9	29	24	20	17	0	0	38	38	242
2019	FS-01	2	38	20	18	20	0	2	41	39	50
2019	FS-02	18	26	24	17	14	1	0	44	31	78
2019	FS-03	4	26	27	23	20	0	0	30	43	84
2019	FS-04	11	30	26	22	11	0	0	41	33	27
2018	FS	9	25	25	19	22	0	1	34	41	193
2018	FS-01	12	21	32	9	24	0	3	33	33	34
2018	FS-02	16	33	13	22	16	0	0	49	38	63
2018	FS-03	4	19	34	25	18	0	0	24	43	68
2018	FS-04	4	29	21	8	38	0	0	33	46	24
2017	FS	11	31	30	14	14	0	1	42	28	222
2017	FS-01	12	15	30	15	27	0	0	27	43	26
2017	FS-02	17	32	25	17	11	0	0	48	27	81
2017	FS-03	8	33	37	9	12	0	1	42	21	77
2017	FS-04	6	33	28	17	14	0	3	40	32	36

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	24	24	17	11	11	13	56	25	263
2020	FS-01	26	21	19	6	9	19	58	18	47
2020	FS-02	30	29	10	10	11	12	66	23	84
2020	FS-03	21	22	22	12	11	10	49	26	98
2020	FS-04	13	26	16	19	13	13	44	37	31

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	13	41	27	13	6	1	0	54	18	263
2020	FS-01	17	30	28	17	9	0	0	47	26	47
2020	FS-02	14	34	24	19	9	0	0	48	28	85
2020	FS-03	8	52	31	5	2	2	0	61	7	98
2020	FS-04	17	43	27	10	3	0	0	60	13	30
2019	FS	17	40	26	12	4	0	1	58	15	242
2019	FS-01	18	38	26	8	8	0	2	57	16	50
2019	FS-02	21	40	26	10	3	1	0	61	13	78
2019	FS-03	14	44	25	13	2	0	1	59	16	84
2019	FS-04	11	33	33	19	4	0	0	44	22	27
2018	FS	12	42	32	9	4	0	1	55	13	193
2018	FS-01	32	32	26	3	3	0	3	67	6	34
2018	FS-02	11	44	32	8	5	0	0	56	13	63
2018	FS-03	7	44	31	15	3	0	0	51	18	68
2018	FS-04	0	50	42	4	4	0	0	50	8	24
2017	FS	20	34	27	13	4	0	0	55	18	222
2017	FS-01	15	23	31	15	15	0	0	39	30	26
2017	FS-02	21	30	25	20	5	0	0	51	24	81
2017	FS-03	23	37	31	8	0	0	1	61	8	77
2017	FS-04	17	47	19	8	6	3	0	66	14	36

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	7	19	34	19	21	0	0	26	40	263
2020	FS-01	21	13	32	17	15	0	2	35	33	47
2020	FS-02	8	24	25	15	27	0	0	32	43	84
2020	FS-03	1	18	39	22	19	0	0	19	42	98
2020	FS-04	3	10	45	26	16	0	0	13	42	31
2019	FS	12	29	39	13	7	0	0	41	20	239
2019	FS-01	16	30	42	6	6	0	0	46	12	50
2019	FS-02	14	36	32	9	8	1	0	51	17	76
2019	FS-03	8	25	43	19	4	0	0	34	23	83
2019	FS-04	4	26	41	15	15	0	0	30	30	27
2018	FS	7	35	26	22	9	0	1	42	31	193
2018	FS-01	18	32	35	9	3	0	3	52	12	34
2018	FS-02	6	44	17	21	11	0	0	51	32	63
2018	FS-03	4	28	31	29	7	0	0	32	37	68
2018	FS-04	0	38	25	25	13	0	0	38	38	24
2017	FS	13	31	29	19	8	0	0	44	27	221
2017	FS-01	15	46	12	8	15	0	3	64	24	26
2017	FS-02	14	32	26	20	7	0	0	46	27	80
2017	FS-03	12	23	38	22	5	0	0	35	27	77
2017	FS-04	11	31	28	17	11	3	0	43	29	36

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	12	30	33	13	11	0	0	42	25	262
2020	FS-01	17	20	35	17	11	0	0	37	28	46
2020	FS-02	15	30	26	11	18	0	0	45	29	84
2020	FS-03	6	37	35	12	9	0	1	43	22	98
2020	FS-04	16	26	39	16	3	0	0	42	19	31
2019	FS	21	38	27	9	4	0	0	60	13	241
2019	FS-01	14	40	30	6	8	0	2	55	14	50
2019	FS-02	30	27	26	12	4	1	0	58	16	77
2019	FS-03	17	40	35	6	2	0	0	57	8	84
2019	FS-04	22	59	4	11	4	0	0	81	15	27
2018	FS	22	36	27	8	6	0	1	59	15	192
2018	FS-01	29	26	29	9	3	0	3	58	12	34
2018	FS-02	23	32	29	6	10	0	0	55	16	62
2018	FS-03	21	37	26	10	6	0	0	57	16	68
2018	FS-04	21	50	17	8	4	0	0	71	13	24
2017	FS	24	37	21	11	5	1	1	62	16	222
2017	FS-01	15	31	23	19	12	0	0	46	31	26
2017	FS-02	27	36	16	13	7	0	1	63	20	81
2017	FS-03	26	37	24	8	3	1	1	65	11	77
2017	FS-04	22	39	28	8	0	3	0	63	9	36

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	25	34	21	9	9	1	0	60	19	264
2020	FS-01	23	32	23	15	6	0	0	55	21	47
2020	FS-02	28	29	19	6	18	0	0	58	24	85
2020	FS-03	23	39	20	8	6	2	1	64	15	98
2020	FS-04	16	39	26	16	3	0	0	55	19	31
2019	FS	34	34	21	6	4	1	0	68	11	241
2019	FS-01	26	32	22	16	0	2	2	60	17	50
2019	FS-02	36	32	19	4	6	1	0	70	11	77
2019	FS-03	38	35	21	2	4	0	0	73	6	84
2019	FS-04	30	37	19	7	7	0	0	67	15	27

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	33	24	14	10	52	24	263
2020	FS-01	22	24	28	24	2	46	26	46
2020	FS-02	26	27	19	11	18	53	28	85
2020	FS-03	13	42	24	13	7	55	20	98
2020	FS-04	19	35	26	13	6	55	19	31

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	8	25	25	25	18	0	0	33	43	264
2020	FS-01	9	36	17	23	15	0	0	45	38	47
2020	FS-02	9	28	27	19	16	0	0	38	35	85
2020	FS-03	6	20	26	29	19	0	0	27	48	98
2020	FS-04	3	13	29	29	26	0	0	16	55	31
2019	FS	15	23	28	21	12	0	0	38	33	241
2019	FS-01	22	27	20	27	4	0	0	49	31	49
2019	FS-02	17	23	29	17	13	1	0	40	30	78
2019	FS-03	12	21	33	18	15	0	0	33	33	84
2019	FS-04	11	19	22	33	15	0	0	30	48	27
2018	FS	9	29	28	21	13	0	0	38	34	192
2018	FS-01	18	35	18	21	9	0	0	53	29	34
2018	FS-02	11	30	32	17	10	0	0	41	27	63
2018	FS-03	7	26	29	21	16	0	0	34	37	68
2018	FS-04	0	22	35	26	17	0	0	22	43	23
2017	FS	13	25	32	18	12	0	0	38	29	221
2017	FS-01	15	19	38	8	15	0	4	36	24	26
2017	FS-02	18	30	29	17	7	0	0	47	24	80
2017	FS-03	9	23	36	22	10	0	0	32	32	77
2017	FS-04	8	19	31	17	22	3	0	29	40	36

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	28	35	21	8	8	0	0	63	16	260
2020	FS-01	28	35	24	9	4	0	0	63	13	46
2020	FS-02	28	33	19	5	14	0	1	61	20	83
2020	FS-03	25	40	21	9	5	0	0	65	14	97
2020	FS-04	42	23	23	6	6	0	0	65	13	31
2019	FS	34	31	17	11	6	0	0	66	17	242
2019	FS-01	26	32	20	12	8	0	2	59	20	50
2019	FS-02	33	26	15	17	8	1	0	60	25	78
2019	FS-03	39	35	14	7	5	0	0	74	12	84
2019	FS-04	41	30	26	4	0	0	0	70	4	27
2018	FS	41	23	21	8	6	0	0	64	14	187
2018	FS-01	58	12	24	3	3	0	0	70	6	33
2018	FS-02	33	23	20	13	10	0	0	57	23	60
2018	FS-03	41	26	20	6	8	0	0	67	14	66
2018	FS-04	42	29	25	4	0	0	0	71	4	24
2017	FS	38	30	19	8	4	0	0	68	13	221
2017	FS-01	15	19	39	15	12	0	0	34	27	26
2017	FS-02	43	31	12	8	5	0	1	75	13	81
2017	FS-03	44	28	21	5	3	0	0	72	8	77
2017	FS-04	32	37	17	11	3	0	0	69	14	35

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	14	31	28	18	9	45	27	261
2020	FS-01	23	28	28	11	11	51	21	47
2020	FS-02	12	34	29	13	12	46	25	83
2020	FS-03	9	31	31	23	6	40	29	97
2020	FS-04	23	32	16	19	10	55	29	31

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	61	17	7	4	2	1	8	85	7	259
2020	FS-01	57	13	4	9	4	2	11	80	15	46
2020	FS-02	52	21	9	5	2	1	10	82	8	82
2020	FS-03	66	21	6	2	2	0	3	89	4	97
2020	FS-04	74	3	6	3	0	0	13	89	4	31
2019	FS	69	13	5	2	3	1	7	90	5	240
2019	FS-01	60	12	4	2	6	2	14	86	10	50
2019	FS-02	67	13	7	4	4	1	4	85	8	76
2019	FS-03	73	15	5	1	1	1	4	93	3	84
2019	FS-04	78	7	0	0	0	0	15	100	0	27
2018	FS	69	15	6	3	2	1	6	89	5	192
2018	FS-01	71	9	12	6	3	0	0	79	9	34
2018	FS-02	61	21	3	3	5	2	5	88	9	62
2018	FS-03	66	16	6	1	0	0	10	92	2	68
2018	FS-04	88	4	4	0	0	0	4	96	0	24

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	68	19	7	2	2	0	2	89	4	260
2020	FS-01	62	22	9	4	2	0	0	84	7	45
2020	FS-02	61	20	5	4	5	0	6	86	9	84
2020	FS-03	74	16	8	0	1	0	0	91	1	97
2020	FS-04	81	13	6	0	0	0	0	94	0	31
2019	FS	75	12	5	4	2	1	1	89	6	242
2019	FS-01	64	22	4	4	2	2	2	90	6	50
2019	FS-02	72	6	6	6	5	1	3	81	12	78
2019	FS-03	81	12	4	2	1	0	0	93	4	84
2019	FS-04	89	7	4	0	0	0	0	96	0	27
2018	FS	75	11	5	1	3	1	4	91	4	192
2018	FS-01	71	12	9	0	3	0	6	88	3	34
2018	FS-02	70	14	2	2	8	3	2	88	10	63
2018	FS-03	79	7	6	0	0	0	7	94	0	68
2018	FS-04	83	13	4	0	0	0	0	96	0	23
2017	FS	78	11	4	3	4	0	1	90	7	221
2017	FS-01	73	11	4	4	8	0	0	85	12	26
2017	FS-02	75	11	4	5	4	1	1	88	8	80
2017	FS-03	79	11	4	3	4	0	0	90	6	77
2017	FS-04	89	6	3	0	0	0	3	97	0	36

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	64	23	6	5	1	0	1	88	6	261
2020	FS-01	72	17	4	7	0	0	0	89	7	46
2020	FS-02	65	23	6	2	2	0	1	89	5	84
2020	FS-03	57	28	6	7	1	0	1	85	8	97
2020	FS-04	68	19	10	3	0	0	0	87	3	31
2019	FS	55	31	9	3	1	0	0	87	4	241
2019	FS-01	55	29	8	6	0	0	2	85	6	49
2019	FS-02	59	28	6	4	1	1	0	88	5	78
2019	FS-03	46	36	14	2	1	0	0	82	4	84
2019	FS-04	67	30	4	0	0	0	0	96	0	27
2018	FS	52	31	9	4	2	0	2	85	6	192
2018	FS-01	47	38	9	3	0	0	3	88	3	34
2018	FS-02	53	31	8	6	2	0	0	84	8	62
2018	FS-03	54	29	9	1	3	0	3	86	5	68
2018	FS-04	50	29	13	4	4	0	0	79	8	24
2017	FS	56	30	7	4	2	0	1	87	6	221
2017	FS-01	50	23	15	4	8	0	0	73	12	26
2017	FS-02	52	33	7	6	1	0	1	86	7	81
2017	FS-03	60	30	5	3	3	0	0	90	5	76
2017	FS-04	64	28	3	3	0	0	3	94	3	36

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	57	24	10	5	4	0	0	81	9	259
2020	FS-01	46	35	7	11	2	0	0	80	13	46
2020	FS-02	57	21	10	4	8	0	0	79	12	84
2020	FS-03	59	21	14	3	2	0	1	81	5	95
2020	FS-04	61	29	3	6	0	0	0	90	6	31
2019	FS	51	26	11	8	3	1	0	78	11	243
2019	FS-01	50	18	14	14	4	0	0	68	18	50
2019	FS-02	47	28	8	10	5	1	0	77	16	78
2019	FS-03	54	28	11	4	2	1	0	83	6	85
2019	FS-04	56	26	15	4	0	0	0	81	4	27
2018	FS	49	25	14	4	6	0	1	75	11	191
2018	FS-01	59	18	12	3	9	0	0	76	12	34
2018	FS-02	46	26	11	5	11	0	0	72	16	61
2018	FS-03	51	24	16	6	1	0	1	76	7	68
2018	FS-04	42	42	17	0	0	0	0	83	0	24
2017	FS	55	25	8	5	6	1	1	81	11	221
2017	FS-01	54	15	12	8	12	0	0	69	19	26
2017	FS-02	50	25	10	6	7	1	1	77	13	80
2017	FS-03	59	22	8	5	5	1	0	82	10	77
2017	FS-04	58	33	6	0	0	0	3	94	0	36

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	50	30	9	3	1	0	6	85	5	259
2020	FS-01	62	13	0	4	0	0	20	94	6	45
2020	FS-02	58	26	8	0	2	0	5	89	3	84
2020	FS-03	36	44	11	5	1	0	2	82	6	96
2020	FS-04	48	26	19	6	0	0	0	74	6	31
2019	FS	46	27	15	3	2	0	7	78	6	241
2019	FS-01	48	20	10	4	0	0	18	83	5	50
2019	FS-02	45	26	16	5	1	1	5	76	7	77
2019	FS-03	43	32	17	2	4	0	2	77	6	84
2019	FS-04	52	26	19	0	4	0	0	78	4	27
2018	FS	44	36	8	5	1	1	6	85	6	190
2018	FS-01	59	26	6	3	0	0	6	91	3	34
2018	FS-02	44	39	3	5	0	0	8	91	5	61
2018	FS-03	42	36	13	1	1	1	4	83	3	67
2018	FS-04	33	38	8	17	4	0	0	71	21	24
2017	FS	51	27	10	5	0	0	7	84	5	221
2017	FS-01	50	23	4	4	0	0	19	90	5	26
2017	FS-02	48	28	11	4	0	1	8	84	4	80
2017	FS-03	55	26	12	4	0	0	4	84	4	77
2017	FS-04	47	31	8	11	0	0	3	80	11	36

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	57	28	9	2	3	0	2	86	5	263
2020	FS-01	66	21	6	2	0	0	4	91	2	47
2020	FS-02	66	21	7	1	2	0	2	89	4	85
2020	FS-03	46	38	10	2	3	0	0	85	5	97
2020	FS-04	48	26	13	6	6	0	0	74	13	31
2019	FS	52	28	11	4	2	1	2	83	6	241
2019	FS-01	60	22	2	4	2	2	8	91	7	50
2019	FS-02	57	26	9	3	4	1	0	84	7	76
2019	FS-03	45	33	15	6	1	0	0	78	7	85
2019	FS-04	48	30	22	0	0	0	0	78	0	27
2018	FS	49	25	17	3	3	1	2	76	6	191
2018	FS-01	50	32	12	0	0	3	3	88	0	34
2018	FS-02	58	21	16	2	3	0	0	79	5	62
2018	FS-03	44	25	21	4	3	0	3	71	8	68
2018	FS-04	39	30	13	9	9	0	0	70	17	23
2017	FS	52	29	12	4	2	0	1	82	6	220
2017	FS-01	54	19	12	8	4	0	4	76	12	26
2017	FS-02	58	33	5	2	1	0	0	92	4	80
2017	FS-03	51	35	9	4	1	0	0	86	5	77
2017	FS-04	32	17	34	9	3	3	3	52	12	35

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	74	14	8	2	1	0	1	89	3	264
2020	FS-01	66	17	9	4	2	0	2	85	7	47
2020	FS-02	68	19	9	1	1	0	1	88	2	85
2020	FS-03	81	11	7	1	0	0	0	92	1	98
2020	FS-04	84	6	6	3	0	0	0	90	3	31
2019	FS	84	9	3	1	0	1	1	96	1	243
2019	FS-01	84	8	0	2	2	2	2	96	4	50
2019	FS-02	82	10	5	0	0	1	1	95	0	78
2019	FS-03	89	8	2	0	0	0	0	98	0	85
2019	FS-04	74	15	4	4	0	4	0	92	4	27
2018	FS	77	15	2	3	1	0	3	94	4	192
2018	FS-01	71	15	3	6	3	0	3	88	9	34
2018	FS-02	81	13	3	2	0	0	2	95	2	62
2018	FS-03	76	16	1	1	0	0	4	97	2	68
2018	FS-04	83	13	0	4	0	0	0	96	4	24
2017	FS	81	7	3	3	3	0	4	91	6	222
2017	FS-01	61	15	8	0	12	0	4	80	12	26
2017	FS-02	84	6	2	3	1	0	4	93	5	81
2017	FS-03	87	4	3	1	3	0	3	93	4	77
2017	FS-04	75	6	3	6	0	3	8	91	6	36

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	40	34	18	6	2	0	2	75	7	264
2020	FS-01	36	36	17	9	0	0	2	74	9	47
2020	FS-02	42	32	12	7	4	0	4	77	11	85
2020	FS-03	42	32	23	2	1	0	0	73	3	98
2020	FS-04	35	39	16	10	0	0	0	74	10	31
2019	FS	51	31	13	3	2	0	0	82	5	240
2019	FS-01	39	41	16	2	2	0	0	80	4	49
2019	FS-02	50	33	11	3	3	1	0	84	5	76
2019	FS-03	58	26	12	4	1	0	0	84	5	85
2019	FS-04	59	26	11	4	0	0	0	85	4	27
2018	FS	49	28	15	4	2	1	1	79	6	192
2018	FS-01	59	26	15	0	0	0	0	85	0	34
2018	FS-02	44	32	16	3	3	2	0	77	7	62
2018	FS-03	47	26	18	4	1	0	3	76	6	68
2018	FS-04	63	25	4	8	0	0	0	88	8	24
2017	FS	54	25	15	3	1	0	2	81	4	221
2017	FS-01	43	30	15	4	8	0	0	73	12	26
2017	FS-02	58	26	10	2	0	0	4	87	2	81
2017	FS-03	48	28	21	3	0	0	0	76	3	76
2017	FS-04	67	14	11	6	0	0	3	83	6	36

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	11	46	31	7	4	0	57	11	264
2020	FS-01	6	49	34	4	6	0	55	11	47
2020	FS-02	14	45	25	9	7	0	59	16	85
2020	FS-03	12	48	32	5	2	1	61	7	98
2020	FS-04	6	42	39	13	0	0	48	13	31

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	5	20	44	22	10	25	32	264
2020	FS-01	9	15	51	21	4	23	26	47
2020	FS-02	8	27	41	9	14	35	24	85
2020	FS-03	1	17	43	29	10	18	39	98
2020	FS-04	0	19	39	35	6	19	42	31
2019	FS	5	21	45	24	5	26	29	243
2019	FS-01	6	28	38	24	4	34	28	50
2019	FS-02	6	21	41	31	1	27	32	78
2019	FS-03	4	15	56	19	6	19	25	85
2019	FS-04	7	26	33	22	11	33	33	27
2018	FS	6	20	40	27	7	25	34	193
2018	FS-01	6	29	29	26	9	35	35	34
2018	FS-02	6	21	40	27	6	27	33	63
2018	FS-03	4	16	46	31	3	21	34	68
2018	FS-04	8	17	46	21	8	25	29	24
2017	FS	4	20	46	21	9	24	30	221
2017	FS-01	0	15	35	30	19	15	50	26
2017	FS-02	5	27	37	23	8	32	32	81
2017	FS-03	3	17	58	17	6	19	23	77
2017	FS-04	9	14	51	14	11	23	26	35

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	20	23	39	15	3	18	43	263
2020	FS-01	15	17	49	17	2	19	32	47
2020	FS-02	24	14	36	24	2	26	38	85
2020	FS-03	20	29	39	8	4	12	48	97
2020	FS-04	16	39	32	10	3	13	55	31
2019	FS	13	29	39	14	5	19	42	242
2019	FS-01	14	34	36	12	4	16	48	50
2019	FS-02	12	33	36	14	5	19	45	78
2019	FS-03	12	27	42	13	6	19	39	84
2019	FS-04	19	19	37	22	4	26	37	27
2018	FS	15	23	40	17	5	22	38	192
2018	FS-01	12	18	50	12	9	21	29	34
2018	FS-02	13	27	37	18	5	23	40	62
2018	FS-03	13	25	38	19	4	24	38	68
2018	FS-04	21	17	42	21	0	21	38	24
2017	FS	10	28	37	19	6	25	38	221
2017	FS-01	20	28	28	24	0	24	48	25
2017	FS-02	9	24	42	18	7	25	33	81
2017	FS-03	9	27	43	14	6	21	36	77
2017	FS-04	8	36	22	25	8	33	45	36

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	19	49	16	10	7	0	67	17	264
2020	FS-01	11	43	19	19	9	0	53	28	47
2020	FS-02	18	46	11	13	13	0	64	26	85
2020	FS-03	22	53	17	4	3	0	76	7	98
2020	FS-04	19	55	16	10	0	0	74	10	31
2019	FS	14	49	21	12	4	0	63	16	243
2019	FS-01	10	52	14	16	8	0	62	24	50
2019	FS-02	13	38	28	14	5	1	52	19	78
2019	FS-03	14	54	19	12	1	0	68	13	85
2019	FS-04	19	59	19	4	0	0	78	4	27
2018	FS	19	45	18	12	6	0	64	18	189
2018	FS-01	21	48	12	9	9	0	70	18	33
2018	FS-02	15	48	18	11	8	0	62	20	61
2018	FS-03	24	40	21	13	1	0	64	15	67
2018	FS-04	17	50	17	17	0	0	67	17	24
2017	FS	11	37	24	15	11	1	49	27	222
2017	FS-01	8	34	8	19	31	0	42	50	26
2017	FS-02	12	34	27	13	10	4	48	24	81
2017	FS-03	11	40	20	19	9	0	51	28	77
2017	FS-04	11	42	31	11	6	0	53	17	36

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	13	29	20	25	13	1	42	38	262
2020	FS-01	9	30	15	28	15	2	40	44	46
2020	FS-02	11	28	16	24	20	1	39	44	85
2020	FS-03	14	33	24	22	6	0	47	29	98
2020	FS-04	20	20	23	27	10	0	40	37	30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	33	16	20	13	1	51	33	264
2020	FS-01	11	28	19	26	17	0	38	43	47
2020	FS-02	24	33	13	15	14	1	57	30	85
2020	FS-03	15	36	16	20	11	1	52	32	98
2020	FS-04	16	39	16	19	10	0	55	29	31

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	29	40	15	8	4	5	0	72	12	263
2020	FS-01	19	36	21	9	4	9	2	62	14	47
2020	FS-02	33	32	16	9	6	4	0	67	16	85
2020	FS-03	31	43	12	8	2	3	0	77	11	97
2020	FS-04	23	55	10	3	3	6	0	83	7	31

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	35	21	20	8	1	51	28	264
2020	FS-01	13	26	23	30	9	0	38	38	47
2020	FS-02	14	36	13	21	14	1	51	36	85
2020	FS-03	17	36	24	17	4	1	54	22	98
2020	FS-04	19	45	23	10	3	0	65	13	31
2019	FS	13	38	24	17	7	0	51	24	242
2019	FS-01	6	40	26	12	16	0	46	28	50
2019	FS-02	13	30	26	22	8	1	43	30	77
2019	FS-03	15	46	24	12	4	0	61	15	85
2019	FS-04	15	37	19	26	4	0	52	30	27
2018	FS	12	33	24	20	11	0	45	31	191
2018	FS-01	6	42	21	18	12	0	48	30	33
2018	FS-02	10	29	27	18	16	0	39	34	62
2018	FS-03	19	32	22	22	4	0	51	26	68
2018	FS-04	8	38	21	25	8	0	46	33	24
2017	FS	13	36	21	17	11	1	50	29	222
2017	FS-01	4	31	23	27	15	0	35	43	26
2017	FS-02	8	35	23	16	15	1	44	32	81
2017	FS-03	14	45	19	12	9	1	60	21	77
2017	FS-04	28	22	22	22	3	3	51	26	36

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	17	44	25	9	5	1	61	14	264
2020	FS-01	15	28	36	17	4	0	43	21	47
2020	FS-02	15	42	25	8	8	1	58	17	85
2020	FS-03	18	53	20	4	3	1	72	7	98
2020	FS-04	23	42	23	10	3	0	65	13	31

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	16	41	24	13	5	1	57	18	263
2020	FS-01	11	23	36	17	13	0	34	30	47
2020	FS-02	12	46	21	15	5	1	58	20	85
2020	FS-03	20	44	20	12	3	1	65	16	97
2020	FS-04	23	42	32	3	0	0	65	3	31

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	14	44	22	14	4	1	0	59	18	264
2020	FS-01	13	40	26	15	6	0	0	53	21	47
2020	FS-02	14	42	21	14	6	1	1	58	20	85
2020	FS-03	14	46	21	14	2	2	0	61	17	98
2020	FS-04	13	52	23	10	3	0	0	65	13	31

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	26	45	16	6	3	3	2	75	9	262
2020	FS-01	20	36	18	18	2	0	7	60	21	45
2020	FS-02	21	47	14	6	7	4	1	72	14	85
2020	FS-03	30	49	15	2	0	3	1	82	2	98
2020	FS-04	32	45	16	0	0	3	3	83	0	31

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	52	29	6	6	1	4	2	86	7	264
2020	FS-01	53	32	6	2	2	2	2	89	4	47
2020	FS-02	40	39	7	5	1	7	1	86	6	85
2020	FS-03	56	22	7	8	0	3	3	84	9	98
2020	FS-04	71	16	3	6	3	0	0	87	10	31

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	36	45	13	4	1	1	81	5	262
2020	FS-01	32	34	26	6	2	0	66	9	47
2020	FS-02	24	54	15	5	1	1	79	6	85
2020	FS-03	42	47	7	2	1	1	89	3	96
2020	FS-04	55	32	6	6	0	0	87	6	31

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	35	36	11	10	7	0	0	72	17	261
2020	FS-01	23	40	13	9	13	0	2	65	22	47
2020	FS-02	35	38	8	13	5	1	0	73	18	84
2020	FS-03	38	34	13	9	6	0	0	72	16	96
2020	FS-04	48	29	10	10	3	0	0	77	13	31

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	28	37	18	10	5	0	1	66	16	263
2020	FS-01	23	28	15	21	9	2	2	53	31	47
2020	FS-02	21	42	18	8	9	0	1	64	18	85
2020	FS-03	34	36	21	8	1	0	0	70	9	97
2020	FS-04	32	42	16	6	3	0	0	74	10	31

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	7	46	18	21	5	2	0	54	27	183
2020	FS-01	0	45	18	27	0	9	0	50	30	11
2020	FS-02	4	47	22	15	11	2	0	52	26	55
2020	FS-03	8	49	15	23	3	1	0	58	27	87
2020	FS-04	13	37	20	27	3	0	0	50	30	30
2019	FS	8	42	24	17	6	2	1	51	24	174
2019	FS-01	0	50	14	21	0	14	0	58	25	14
2019	FS-02	4	30	32	19	12	4	0	35	33	57
2019	FS-03	12	43	24	17	4	0	0	55	21	76
2019	FS-04	12	58	12	12	4	0	4	72	16	26

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	83	17	183
2020	FS-01	45	55	11
2020	FS-02	75	25	55
2020	FS-03	89	11	87
2020	FS-04	93	7	30

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	4	32	17	34	12	1	36	47	151
2020	FS-02	5	27	15	41	12	0	32	54	41
2020	FS-03	4	35	17	31	12	1	39	43	77

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	5	95	262
2020	FS-01	4	96	47
2020	FS-02	8	92	85
2020	FS-03	3	97	97
2020	FS-04	7	93	30

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	7	93	264
2020	FS-01	6	94	47
2020	FS-02	11	89	85
2020	FS-03	4	96	98
2020	FS-04	3	97	31
2019	FS	10	90	242
2019	FS-01	10	90	50
2019	FS-02	14	86	77
2019	FS-03	7	93	85
2019	FS-04	4	96	27
2017	FS	12	88	222
2017	FS-02	17	83	81
2014	FS	13	87	211
2014	FS-02	20	80	85
2014	FS-03	11	89	72

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	44	56	18

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	56	44	18
2019	FS	54	46	24
2019	FS-02	36	64	11
2017	FS	65	35	26
2017	FS-02	71	29	14
2014	FS	75	25	28
2014	FS-02	82	18	17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	30	40	0	10	10	10	78	22	10
2019	FS	31	38	8	15	8	0	69	23	13
2017	FS	35	53	0	12	0	0	88	12	17
2017	FS-02	30	60	0	10	0	0	90	10	10
2014	FS	43	38	0	10	10	0	81	19	21
2014	FS-02	43	36	0	7	14	0	79	21	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	31	36	13	7	3	5	5	74	11	264
2020	FS-01	23	38	11	11	4	9	4	71	17	47
2020	FS-02	27	38	9	9	6	6	5	72	17	85
2020	FS-03	38	31	18	5	1	2	5	74	7	98
2020	FS-04	35	42	10	3	0	3	6	86	4	31

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	52	22	26	30	70	264
2020	FS-01	64	23	13	27	73	47
2020	FS-02	55	21	24	28	72	85
2020	FS-03	49	21	30	30	70	98
2020	FS-04	35	26	39	42	58	31

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FS	20	80	137
2020	FS-01	20	80	30
2020	FS-02	30	70	47
2020	FS-03	13	88	48
2020	FS-04	9	91	11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	3	11	14	25	43	1	4	15	71	137
2020	FS-01	0	7	10	23	57	3	0	7	83	30
2020	FS-02	9	11	17	28	32	0	4	20	62	47
2020	FS-03	0	17	10	25	42	0	6	18	71	48
2020	FS-04	0	0	18	18	64	0	0	0	82	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	3	11	13	23	50	14	73	137
2020	FS-01	0	7	3	27	63	7	90	30
2020	FS-02	9	13	17	19	43	21	62	47
2020	FS-03	0	15	13	27	46	15	73	48
2020	FS-04	0	0	18	18	64	0	82	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FS	41	18	16	5	8	1	10	67	15	262
2020	FS-01	30	17	24	4	11	0	13	55	18	46
2020	FS-02	41	19	16	4	7	0	13	69	12	85
2020	FS-03	39	19	14	8	10	2	7	64	20	98
2020	FS-04	60	17	13	0	0	3	7	85	0	30
2019	FS	39	21	11	11	7	1	11	68	20	241
2019	FS-01	27	27	8	12	8	0	18	65	25	49
2019	FS-02	44	14	8	9	10	3	13	68	23	78
2019	FS-03	40	25	13	11	4	0	7	71	15	84
2019	FS-04	48	15	19	11	4	0	4	65	15	27
2018	FS	39	14	17	6	10	1	13	62	18	191
2018	FS-01	47	9	18	3	3	0	21	70	7	34
2018	FS-02	27	15	16	8	16	0	18	51	29	62
2018	FS-03	45	16	16	4	10	1	6	66	16	67
2018	FS-04	33	13	25	8	4	4	13	55	15	24

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence