2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	40	4	9	3	85	11	141
2020	FI-01	47	40	0	13	0	87	13	15
2020	FI-02	45	43	0	9	4	87	13	47
2020	FI-03	51	29	4	12	4	80	16	49
2020	FI-04	38	54	8	0	0	92	0	26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	76	17	3	1	2	1	1	94	3	140
2020	FI-01	67	33	0	0	0	0	0	100	0	15
2020	FI-02	83	13	0	0	2	2	0	98	2	47
2020	FI-03	69	17	6	2	4	0	2	87	6	48
2020	FI-04	88	8	4	0	0	0	0	96	0	26
2017	FI	60	34	1	2	1	1	1	96	3	147
2017	FI-01	58	33	4	0	4	0	0	91	4	22
2017	FI-02	68	28	0	2	2	0	0	96	4	50
2017	FI-03	52	46	0	0	0	0	2	100	0	50
2017	FI-04	59	27	0	9	0	5	0	90	10	22
2014	FI	57	37	3	2	1	0	1	94	3	141
2014	FI-01	60	40	0	0	0	0	0	100	0	22
2014	FI-02	53	37	4	2	2	0	2	92	4	49
2014	FI-03	62	32	4	2	0	0	0	94	2	47
2014	FI-04	52	43	0	4	0	0	0	96	4	23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	45	37	9	6	2	1	83	9	141
2020	FI-01	47	40	0	13	0	0	87	13	15
2020	FI-02	49	38	4	4	4	0	87	9	47
2020	FI-03	43	31	16	6	2	2	75	8	49
2020	FI-04	42	46	4	4	0	4	92	4	26
2019	FI	48	37	6	7	2	0	84	10	134
2019	FI-01	50	38	0	13	0	0	88	13	16
2019	FI-02	51	26	9	9	5	0	77	14	43
2019	FI-03	46	38	8	6	2	0	85	8	52
2019	FI-04	48	48	0	5	0	0	95	5	21
2017	FI	42	36	13	7	2	0	78	9	148
2017	FI-01	33	35	19	8	4	0	68	13	23
2017	FI-02	40	38	14	7	2	0	77	9	50
2017	FI-03	48	40	4	6	2	0	88	8	50
2017	FI-04	50	18	23	9	0	0	68	9	22
2014	FI	51	40	3	4	2	0	91	6	142
2014	FI-01	45	37	4	9	4	0	82	13	22
2014	FI-02	50	44	2	4	0	0	94	4	50
2014	FI-03	53	38	4	0	4	0	91	4	47
2014	FI-04	52	39	0	9	0	0	91	9	23

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	34	13	4	1	0	0	82	5	139
2020	FI-01	53	33	13	0	0	0	0	87	0	15
2020	FI-02	53	30	11	4	2	0	0	83	6	47
2020	FI-03	49	30	15	4	2	0	0	79	6	47
2020	FI-04	38	50	12	0	0	0	0	88	0	26
2019	FI	46	38	7	7	1	0	1	85	8	134
2019	FI-01	44	31	6	13	6	0	0	75	19	16
2019	FI-02	40	40	9	9	2	0	0	79	12	43
2019	FI-03	49	38	8	6	0	0	0	87	6	53
2019	FI-04	55	40	0	0	0	0	5	100	0	20
2018	FI	38	46	10	5	1	1	0	84	6	141
2018	FI-01	24	33	24	10	5	5	0	60	15	21
2018	FI-02	36	47	11	6	0	0	0	83	6	47
2018	FI-03	42	48	6	4	0	0	0	90	4	48
2018	FI-04	50	45	5	0	0	0	0	95	0	22
2017	FI	42	42	10	4	2	0	0	84	6	148
2017	FI-01	35	39	18	0	8	0	0	74	8	23
2017	FI-02	40	36	14	9	2	0	0	75	11	50
2017	FI-03	52	42	2	4	0	0	0	94	4	50
2017	FI-04	36	55	9	0	0	0	0	91	0	22
2014	FI	45	40	11	5	0	0	0	85	5	142
2014	FI-01	36	55	0	9	0	0	0	91	9	22
2014	FI-02	40	36	18	6	0	0	0	76	6	50
2014	FI-03	47	43	11	0	0	0	0	89	0	47
2014	FI-04	61	26	4	9	0	0	0	87	9	23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	37	5	2	2	1	91	4	139
2020	FI-01	67	13	13	7	0	0	80	7	15
2020	FI-02	57	36	2	2	2	0	94	4	47
2020	FI-03	48	40	4	2	4	2	89	6	48
2020	FI-04	48	52	0	0	0	0	100	0	25
2019	FI	59	29	8	2	2	0	88	5	133
2019	FI-01	44	44	13	0	0	0	88	0	16
2019	FI-02	62	19	12	2	5	0	81	7	42
2019	FI-03	58	33	4	4	2	0	90	6	52
2019	FI-04	71	24	5	0	0	0	95	0	21
2017	FI	52	37	7	3	1	0	89	4	148
2017	FI-01	56	40	4	0	0	0	96	0	23
2017	FI-02	53	33	10	2	2	0	86	4	50
2017	FI-03	56	34	2	6	2	0	90	8	50
2017	FI-04	45	50	5	0	0	0	95	0	22
2014	FI	46	48	4	2	1	0	94	3	142
2014	FI-01	40	42	9	4	4	0	82	9	22
2014	FI-02	46	48	2	4	0	0	94	4	50
2014	FI-03	36	60	4	0	0	0	96	0	47
2014	FI-04	70	30	0	0	0	0	100	0	23

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	57	27	9	4	3	0	0	84	7	141
2020	FI-01	80	13	0	7	0	0	0	93	7	15
2020	FI-02	66	26	6	0	2	0	0	91	2	47
2020	FI-03	51	31	10	4	4	0	0	82	8	49
2020	FI-04	46	35	12	8	0	0	0	81	8	26
2019	FI	59	28	7	4	2	0	0	87	7	135
2019	FI-01	50	25	19	0	6	0	0	75	6	16
2019	FI-02	69	21	2	5	2	0	0	90	7	42
2019	FI-03	53	34	6	6	2	0	0	87	8	53
2019	FI-04	55	32	9	5	0	0	0	86	5	22
2018	FI	61	29	6	4	1	0	0	89	5	140
2018	FI-01	71	19	5	5	0	0	0	90	5	21
2018	FI-02	52	35	7	4	2	0	0	87	7	46
2018	FI-03	60	31	6	2	0	0	0	92	2	48
2018	FI-04	73	18	5	5	0	0	0	91	5	22
2017	FI	51	32	9	6	1	1	0	84	7	148
2017	FI-01	58	15	17	4	0	6	0	78	4	23
2017	FI-02	49	35	8	6	2	0	0	84	8	50
2017	FI-03	54	34	4	6	2	0	0	88	8	50
2017	FI-04	50	36	9	5	0	0	0	86	5	22
2014	FI	48	37	8	4	2	0	1	85	6	142
2014	FI-01	49	42	0	4	4	0	0	91	9	22
2014	FI-02	48	34	6	6	4	0	2	84	10	50
2014	FI-03	51	32	13	4	0	0	0	83	4	47
2014	FI-04	39	48	13	0	0	0	0	87	0	23

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	42	9	3	3	85	6	141
2020	FI-01	40	47	13	0	0	87	0	15
2020	FI-02	55	32	6	4	2	87	6	47
2020	FI-03	35	47	10	4	4	82	8	49
2020	FI-04	42	50	8	0	0	92	0	26
2019	FI	40	48	6	4	2	88	6	135
2019	FI-01	25	44	25	0	6	69	6	16
2019	FI-02	47	40	5	5	5	86	9	43
2019	FI-03	40	56	2	2	0	96	2	52
2019	FI-04	32	55	5	9	0	86	9	22
2018	FI	39	44	12	3	1	84	4	140
2018	FI-01	38	38	14	5	5	76	10	21
2018	FI-02	35	43	20	2	0	78	2	46
2018	FI-03	46	44	4	4	2	90	6	48
2018	FI-04	41	55	5	0	0	95	0	22
2017	FI	38	50	9	3	1	88	3	148
2017	FI-01	39	51	10	0	0	90	0	23
2017	FI-02	34	46	14	4	2	80	6	50
2017	FI-03	34	58	8	0	0	92	0	50
2017	FI-04	59	36	0	5	0	95	5	22
2014	FI	30	53	9	6	2	82	8	142
2014	FI-01	31	51	18	0	0	82	0	22
2014	FI-02	22	62	6	6	4	84	10	50
2014	FI-03	34	47	9	9	2	81	11	47
2014	FI-04	35	48	9	9	0	83	9	23

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	41	42	10	4	4	0	0	83	7	140
2020	FI-01	40	47	7	0	7	0	0	87	7	15
2020	FI-02	51	36	9	4	0	0	0	87	4	47
2020	FI-03	42	33	15	4	6	0	0	75	10	48
2020	FI-04	23	65	8	4	0	0	0	88	4	26
2019	FI	36	47	13	4	1	0	0	83	4	135
2019	FI-01	25	50	19	6	0	0	0	75	6	16
2019	FI-02	33	45	12	7	2	0	0	79	10	42
2019	FI-03	45	43	9	2	0	0	0	89	2	53
2019	FI-04	27	55	18	0	0	0	0	82	0	22
2018	FI	41	40	10	6	2	0	1	82	8	140
2018	FI-01	38	29	19	5	10	0	0	67	14	21
2018	FI-02	26	46	17	11	0	0	0	72	11	46
2018	FI-03	54	40	0	2	2	0	2	96	4	48
2018	FI-04	55	32	9	5	0	0	0	86	5	22
2017	FI	35	46	14	5	1	0	0	81	5	148
2017	FI-01	43	39	18	0	0	0	0	82	0	23
2017	FI-02	28	44	18	10	0	0	0	72	10	50
2017	FI-03	40	52	6	2	0	0	0	92	2	50
2017	FI-04	36	45	18	0	0	0	0	82	0	22
2014	FI	33	52	8	4	1	1	1	86	6	142
2014	FI-01	31	55	9	0	0	0	4	91	0	22
2014	FI-02	28	56	8	4	2	2	0	86	6	50
2014	FI-03	38	53	4	2	2	0	0	91	4	47
2014	FI-04	35	39	13	13	0	0	0	74	13	23

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	39	8	2	2	0	88	4	140
2020	FI-01	53	33	13	0	0	0	87	0	15
2020	FI-02	55	36	2	4	2	0	91	6	47
2020	FI-03	54	33	6	2	4	0	88	6	48
2020	FI-04	31	54	15	0	0	0	85	0	26
2019	FI	40	44	10	5	1	0	84	6	135
2019	FI-01	31	31	25	13	0	0	63	13	16
2019	FI-02	44	44	7	5	0	0	88	5	43
2019	FI-03	46	46	2	6	0	0	92	6	52
2019	FI-04	23	45	27	0	5	0	68	5	22
2018	FI	38	46	11	4	1	0	84	5	140
2018	FI-01	29	52	10	5	5	0	81	10	21
2018	FI-02	39	41	11	7	2	0	80	9	46
2018	FI-03	44	44	10	2	0	0	88	2	48
2018	FI-04	36	50	14	0	0	0	86	0	22
2017	FI	34	54	9	2	1	1	88	3	147
2017	FI-01	29	58	13	0	0	0	87	0	23
2017	FI-02	26	50	17	5	0	2	78	5	49
2017	FI-03	42	54	2	2	0	0	96	2	50
2017	FI-04	36	59	5	0	0	0	95	0	22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	37	6	0	3	91	3	139
2020	FI-01	47	53	0	0	0	100	0	15
2020	FI-02	57	34	4	0	4	91	4	47
2020	FI-03	57	32	9	0	2	89	2	47
2020	FI-04	42	46	12	0	0	88	0	26
2019	FI	46	47	5	2	0	93	2	135
2019	FI-01	38	31	25	6	0	69	6	16
2019	FI-02	49	44	5	2	0	93	2	43
2019	FI-03	51	45	2	2	0	96	2	53
2019	FI-04	33	67	0	0	0	100	0	21
2018	FI	42	51	7	0	0	93	0	136
2018	FI-01	43	57	0	0	0	100	0	21
2018	FI-02	41	50	9	0	0	91	0	46
2018	FI-03	36	60	4	0	0	96	0	45
2018	FI-04	62	24	14	0	0	86	0	21
2017	FI	42	50	7	0	1	92	1	148
2017	FI-01	64	32	4	0	0	96	0	23
2017	FI-02	36	47	15	0	2	83	2	50
2017	FI-03	40	58	2	0	0	98	0	50
2017	FI-04	45	55	0	0	0	100	0	22
2014	FI	45	44	6	4	0	89	4	142
2014	FI-01	49	46	4	0	0	96	0	22
2014	FI-02	44	44	6	6	0	88	6	50
2014	FI-03	36	55	9	0	0	91	0	47
2014	FI-04	61	22	4	13	0	83	13	23

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	42	38	14	2	4	0	80	6	140
2020	FI-01	40	40	20	0	0	0	80	0	15
2020	FI-02	51	36	9	2	2	0	87	4	47
2020	FI-03	46	25	19	4	6	0	71	10	48
2020	FI-04	23	62	15	0	0	0	85	0	26
2019	FI	38	44	14	5	0	0	82	5	133
2019	FI-01	31	44	13	13	0	0	75	13	16
2019	FI-02	47	37	9	7	0	0	84	7	43
2019	FI-03	39	47	12	2	0	0	86	2	51
2019	FI-04	19	52	29	0	0	0	71	0	21
2018	FI	40	45	10	4	1	0	85	4	137
2018	FI-01	38	48	5	5	5	0	86	10	21
2018	FI-02	35	43	15	7	0	0	78	7	46
2018	FI-03	48	48	2	2	0	0	96	2	46
2018	FI-04	43	38	19	0	0	0	81	0	21
2017	FI	36	49	10	3	1	1	86	4	148
2017	FI-01	35	49	17	0	0	0	83	0	23
2017	FI-02	32	48	9	10	0	2	81	10	50
2017	FI-03	40	54	6	0	0	0	94	0	50
2017	FI-04	41	45	14	0	0	0	86	0	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	54	36	7	1	2	0	90	3	139
2020	FI-01	67	27	7	0	0	0	93	0	15
2020	FI-02	55	36	6	0	2	0	91	2	47
2020	FI-03	52	33	8	2	4	0	85	6	48
2020	FI-04	50	46	4	0	0	0	96	0	26
2019	FI	49	42	7	1	1	0	91	1	135
2019	FI-01	44	38	13	6	0	0	81	6	16
2019	FI-02	49	42	7	0	2	0	91	2	43
2019	FI-03	47	47	6	0	0	0	94	0	53
2019	FI-04	52	38	10	0	0	0	90	0	21
2018	FI	47	42	7	4	1	0	89	4	137
2018	FI-01	48	43	5	0	5	0	90	5	21
2018	FI-02	41	43	11	4	0	0	85	4	46
2018	FI-03	52	37	4	7	0	0	89	7	46
2018	FI-04	57	43	0	0	0	0	100	0	21
2017	FI	50	41	5	3	1	1	91	3	147
2017	FI-01	57	35	8	0	0	0	92	0	23
2017	FI-02	41	43	10	2	2	2	86	4	49
2017	FI-03	56	40	2	2	0	0	96	2	50
2017	FI-04	50	45	0	5	0	0	95	5	22
2014	FI	53	36	8	2	1	0	89	3	142
2014	FI-01	63	33	4	0	0	0	96	0	22
2014	FI-02	48	40	8	4	0	0	88	4	50
2014	FI-03	57	30	9	2	2	0	87	4	47
2014	FI-04	48	43	9	0	0	0	91	0	23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	46	36	10	4	4	0	0	82	8	140
2020	FI-01	60	20	20	0	0	0	0	80	0	15
2020	FI-02	43	40	11	2	4	0	0	83	6	47
2020	FI-03	48	29	10	8	4	0	0	77	13	48
2020	FI-04	46	50	4	0	0	0	0	96	0	26
2019	FI	41	48	8	2	1	0	0	89	3	134
2019	FI-01	20	60	7	7	7	0	0	80	13	15
2019	FI-02	42	47	9	2	0	0	0	88	2	43
2019	FI-03	50	46	4	0	0	0	0	96	0	52
2019	FI-04	32	45	18	5	0	0	0	77	5	22
2018	FI	37	45	12	4	0	0	1	83	5	134
2018	FI-01	38	43	14	5	0	0	0	81	5	21
2018	FI-02	36	38	22	4	0	0	0	73	4	45
2018	FI-03	33	56	2	4	0	0	4	93	5	45
2018	FI-04	55	35	5	5	0	0	0	90	5	20
2017	FI	38	50	7	3	1	1	0	88	5	146
2017	FI-01	31	61	8	0	0	0	0	92	0	23
2017	FI-02	29	51	10	6	2	2	0	81	8	48
2017	FI-03	48	48	2	0	2	0	0	96	2	50
2017	FI-04	50	41	5	5	0	0	0	91	5	22
2014	FI	34	46	14	4	1	0	0	80	6	142
2014	FI-01	31	27	37	4	0	0	0	58	4	22
2014	FI-02	24	52	16	4	4	0	0	76	8	50
2014	FI-03	38	51	4	6	0	0	0	89	6	47
2014	FI-04	48	43	9	0	0	0	0	91	0	23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	32	11	4	1	0	0	84	5	139
2020	FI-01	53	27	20	0	0	0	0	80	0	15
2020	FI-02	51	34	9	6	0	0	0	85	6	47
2020	FI-03	57	28	9	4	2	0	0	85	6	47
2020	FI-04	50	38	12	0	0	0	0	88	0	26
2019	FI	48	40	9	2	0	0	1	89	2	136
2019	FI-01	44	38	19	0	0	0	0	81	0	16
2019	FI-02	49	33	14	2	0	0	2	83	2	43
2019	FI-03	51	47	2	0	0	0	0	98	0	53
2019	FI-04	36	45	9	9	0	0	0	82	9	22
2018	FI	43	41	13	2	0	0	0	84	2	135
2018	FI-01	48	24	24	5	0	0	0	71	5	21
2018	FI-02	36	44	18	2	0	0	0	80	2	45
2018	FI-03	44	51	2	2	0	0	0	96	2	45
2018	FI-04	57	33	10	0	0	0	0	90	0	21
2017	FI	44	41	10	5	1	1	0	85	5	147
2017	FI-01	40	38	22	0	0	0	0	78	0	23
2017	FI-02	34	42	10	12	0	2	0	77	12	49
2017	FI-03	52	42	4	2	0	0	0	94	2	50
2017	FI-04	55	41	5	0	0	0	0	95	0	22
2014	FI	39	49	10	1	2	0	0	87	3	142
2014	FI-01	31	55	9	4	0	0	0	87	4	22
2014	FI-02	36	48	12	0	4	0	0	84	4	50
2014	FI-03	36	55	9	0	0	0	0	91	0	47
2014	FI-04	57	30	9	0	4	0	0	87	4	23

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	39	6	4	2	87	6	140
2020	FI-01	64	29	0	7	0	93	7	14
2020	FI-02	57	32	6	2	2	89	4	47
2020	FI-03	49	39	2	8	2	88	10	49
2020	FI-04	27	62	12	0	0	88	0	26
2019	FI	46	48	5	1	0	93	1	134
2019	FI-01	38	56	6	0	0	94	0	16
2019	FI-02	50	43	5	2	0	93	2	42
2019	FI-03	50	46	2	2	0	96	2	52
2019	FI-04	32	55	14	0	0	86	0	22
2018	FI	44	47	5	3	1	91	4	135
2018	FI-01	50	35	10	0	5	85	5	20
2018	FI-02	48	41	7	4	0	89	4	46
2018	FI-03	40	58	0	2	0	98	2	45
2018	FI-04	48	48	5	0	0	95	0	21
2017	FI	41	49	5	5	0	90	5	147
2017	FI-01	39	57	4	0	0	96	0	23
2017	FI-02	34	49	6	11	0	83	11	49
2017	FI-03	50	44	4	2	0	94	2	50
2017	FI-04	45	55	0	0	0	100	0	22
2014	FI	44	41	10	4	1	85	5	142
2014	FI-01	49	37	9	4	0	87	4	22
2014	FI-02	38	40	12	6	4	78	10	50
2014	FI-03	43	47	9	2	0	89	2	47
2014	FI-04	57	35	9	0	0	91	0	23

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	49	39	9	1	3	0	88	4	140
2020	FI-01	60	40	0	0	0	0	100	0	15
2020	FI-02	55	32	11	0	2	0	87	2	47
2020	FI-03	45	41	8	2	4	0	86	6	49
2020	FI-04	40	52	8	0	0	0	92	0	25
2019	FI	44	44	8	4	0	0	88	4	135
2019	FI-01	38	44	13	6	0	0	81	6	16
2019	FI-02	47	33	14	7	0	0	79	7	43
2019	FI-03	45	51	4	0	0	0	96	0	53
2019	FI-04	43	48	5	5	0	0	90	5	21
2018	FI	43	45	9	1	1	0	88	2	137
2018	FI-01	38	43	14	0	5	0	81	5	21
2018	FI-02	39	46	13	2	0	0	85	2	46
2018	FI-03	46	48	4	2	0	0	93	2	46
2018	FI-04	57	38	5	0	0	0	95	0	21
2017	FI	43	45	10	1	1	1	88	2	147
2017	FI-01	39	53	8	0	0	0	92	0	23
2017	FI-02	38	41	15	2	2	2	81	4	49
2017	FI-03	50	46	4	0	0	0	96	0	50
2017	FI-04	45	41	14	0	0	0	86	0	22
2014	FI	38	49	7	4	2	0	87	6	142
2014	FI-01	49	42	9	0	0	0	91	0	22
2014	FI-02	32	48	10	8	2	0	80	10	50
2014	FI-03	38	49	6	2	4	0	87	6	47
2014	FI-04	39	61	0	0	0	0	100	0	23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	38	14	6	2	0	0	77	9	141
2020	FI-01	53	27	7	13	0	0	0	80	13	15
2020	FI-02	51	34	15	0	0	0	0	85	0	47
2020	FI-03	37	37	14	10	2	0	0	73	12	49
2020	FI-04	23	50	15	8	4	0	0	73	12	26
2019	FI	49	35	13	2	1	0	0	84	4	136
2019	FI-01	44	38	19	0	0	0	0	81	0	16
2019	FI-02	60	30	9	0	0	0	0	91	0	43
2019	FI-03	53	34	6	6	2	0	0	87	8	53
2019	FI-04	23	41	32	0	5	0	0	64	5	22
2018	FI	46	41	8	4	1	0	1	88	4	139
2018	FI-01	71	24	0	0	0	0	5	100	0	21
2018	FI-02	47	42	9	2	0	0	0	89	2	45
2018	FI-03	44	42	10	4	0	0	0	85	4	48
2018	FI-04	27	55	9	9	0	0	0	82	9	22
2017	FI	42	43	9	4	0	1	1	87	4	148
2017	FI-01	46	42	13	0	0	0	0	87	0	23
2017	FI-02	54	34	8	0	0	2	2	92	0	50
2017	FI-03	38	50	8	2	0	2	0	90	2	50
2017	FI-04	23	45	9	23	0	0	0	68	23	22
2014	FI	34	44	13	7	2	0	0	78	9	142
2014	FI-01	60	27	13	0	0	0	0	87	0	22
2014	FI-02	36	48	10	4	2	0	0	84	6	50
2014	FI-03	23	57	13	6	0	0	0	81	6	47
2014	FI-04	26	22	22	22	9	0	0	48	30	23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	6	23	35	21	12	1	2	34	30	141
2020	FI-01	13	7	27	27	27	0	0	53	20	15
2020	FI-02	0	17	30	26	19	2	6	49	19	47
2020	FI-03	8	31	39	18	4	0	0	22	39	49
2020	FI-04	8	27	46	12	8	0	0	19	35	26
2019	FI	4	26	38	24	9	0	1	33	30	136
2019	FI-01	0	13	25	50	13	0	0	63	13	16
2019	FI-02	2	26	28	26	16	0	2	43	29	43
2019	FI-03	6	26	47	17	4	0	0	21	32	53
2019	FI-04	5	36	36	18	5	0	0	23	41	22
2018	FI	6	20	44	21	9	0	1	30	26	140
2018	FI-01	5	10	29	48	10	0	0	57	14	21
2018	FI-02	0	28	35	24	11	0	2	36	29	46
2018	FI-03	10	15	56	10	8	0	0	19	25	48
2018	FI-04	9	27	50	5	9	0	0	14	36	22
2017	FI	7	23	37	20	10	0	3	31	30	148
2017	FI-01	4	22	21	29	19	0	4	51	28	23
2017	FI-02	2	16	41	24	14	0	4	39	19	50
2017	FI-03	8	30	32	20	8	0	2	29	39	50
2017	FI-04	18	23	55	5	0	0	0	5	41	22
2014	FI	8	25	39	13	6	3	5	21	37	141
2014	FI-01	4	9	31	13	19	4	18	42	17	22
2014	FI-02	6	22	42	16	4	4	6	22	31	50
2014	FI-03	13	35	35	15	0	2	0	16	49	46
2014	FI-04	9	30	48	4	9	0	0	13	39	23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	3	10	21	37	22	3	4	63	14	140
2020	FI-01	0	0	13	27	53	7	0	86	0	15
2020	FI-02	0	4	19	32	30	4	11	73	5	47
2020	FI-03	4	13	25	42	15	2	0	57	17	48
2020	FI-04	4	23	23	42	8	0	0	50	27	26
2019	FI	1	15	31	34	16	1	1	52	17	135
2019	FI-01	6	13	19	38	25	0	0	63	19	16
2019	FI-02	0	12	23	37	23	0	5	63	12	43
2019	FI-03	0	17	38	33	10	2	0	43	18	52
2019	FI-04	5	18	41	23	14	0	0	36	23	22
2018	FI	1	10	34	39	15	1	0	54	12	140
2018	FI-01	0	10	10	57	24	0	0	81	10	21
2018	FI-02	0	15	39	33	13	0	0	46	15	46
2018	FI-03	4	4	35	35	17	4	0	54	9	48
2018	FI-04	0	14	41	36	9	0	0	45	14	22
2017	FI	3	14	27	28	22	1	5	53	18	146
2017	FI-01	0	9	25	23	30	4	9	62	10	22
2017	FI-02	4	14	25	30	20	2	4	54	19	49
2017	FI-03	4	8	28	28	26	0	6	57	13	50
2017	FI-04	5	27	27	32	9	0	0	41	32	22
2014	FI	6	22	37	20	4	6	4	28	31	142
2014	FI-01	0	13	18	36	0	9	24	53	20	22
2014	FI-02	6	20	34	22	8	8	2	33	29	50
2014	FI-03	4	23	45	19	2	6	0	23	30	47
2014	FI-04	13	30	48	4	4	0	0	9	43	23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	2	13	40	30	9	2	4	41	16	141
2020	FI-01	0	7	7	47	27	7	7	85	8	15
2020	FI-02	0	9	38	26	15	4	9	46	10	47
2020	FI-03	6	12	45	37	0	0	0	37	18	49
2020	FI-04	0	23	54	15	8	0	0	23	23	26
2019	FI	1	24	40	21	10	1	2	32	27	136
2019	FI-01	6	19	25	38	13	0	0	50	25	16
2019	FI-02	0	14	44	21	16	0	5	39	15	43
2019	FI-03	0	30	40	21	6	2	2	27	31	53
2019	FI-04	5	32	45	14	5	0	0	18	36	22
2018	FI	3	18	48	21	9	1	1	30	21	140
2018	FI-01	10	14	33	29	14	0	0	43	24	21
2018	FI-02	0	17	43	30	9	0	0	39	17	46
2018	FI-03	4	19	50	10	10	4	2	22	24	48
2018	FI-04	0	18	68	14	0	0	0	14	18	22
2017	FI	6	12	45	18	16	1	2	35	19	147
2017	FI-01	0	14	45	9	23	4	4	35	16	22
2017	FI-02	5	12	30	26	24	0	4	51	17	50
2017	FI-03	6	10	56	16	10	2	0	27	16	50
2017	FI-04	18	14	45	14	9	0	0	23	32	22
2014	FI	8	27	37	16	5	1	5	23	38	142
2014	FI-01	0	27	31	19	0	4	18	25	35	22
2014	FI-02	6	34	24	20	12	2	2	33	42	50
2014	FI-03	9	23	51	13	0	0	4	13	33	47
2014	FI-04	17	22	43	13	4	0	0	17	39	23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	5	16	23	38	17	1	1	55	21	141
2020	FI-01	0	7	7	33	53	0	0	87	7	15
2020	FI-02	0	6	19	51	19	2	2	73	7	47
2020	FI-03	4	24	27	35	10	0	0	45	29	49
2020	FI-04	15	23	31	23	8	0	0	31	38	26
2019	FI	1	14	38	34	12	1	0	46	16	134
2019	FI-01	0	6	19	56	19	0	0	75	6	16
2019	FI-02	0	5	30	37	26	2	0	64	5	43
2019	FI-03	2	19	50	27	2	0	0	29	21	52
2019	FI-04	5	29	33	29	5	0	0	33	33	21
2018	FI	4	9	45	28	12	1	1	40	13	139
2018	FI-01	0	5	24	38	33	0	0	71	5	21
2018	FI-02	2	4	44	33	13	0	2	48	7	45
2018	FI-03	4	15	52	19	6	4	0	26	20	48
2018	FI-04	9	14	55	23	0	0	0	23	23	22
2017	FI	5	18	31	29	16	1	1	46	23	147
2017	FI-01	4	4	28	38	26	0	0	64	9	22
2017	FI-02	0	14	21	40	22	0	4	64	14	50
2017	FI-03	8	20	36	22	12	2	0	35	29	50
2017	FI-04	9	36	41	9	5	0	0	14	45	22
2014	FI	8	15	41	20	9	2	4	31	26	142
2014	FI-01	9	0	18	27	24	4	18	65	12	22
2014	FI-02	6	4	44	30	10	4	2	43	11	50
2014	FI-03	9	26	47	17	0	0	2	17	35	47
2014	FI-04	13	35	43	0	9	0	0	9	48	23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	6	9	31	33	16	1	4	52	16	140
2020	FI-01	7	7	13	40	33	0	0	73	13	15
2020	FI-02	2	4	28	37	22	4	2	63	7	46
2020	FI-03	6	14	27	35	14	0	4	51	21	49
2020	FI-04	4	12	54	23	4	0	4	28	16	26
2019	FI	2	19	27	33	15	1	3	50	22	135
2019	FI-01	6	13	13	38	31	0	0	69	19	16
2019	FI-02	2	9	28	37	16	2	5	58	13	43
2019	FI-03	2	21	27	40	10	0	0	50	23	52
2019	FI-04	0	36	32	9	14	0	9	25	40	22
2018	FI	3	19	32	29	17	1	1	46	22	139
2018	FI-01	5	19	10	38	29	0	0	67	24	21
2018	FI-02	2	17	33	30	15	0	2	47	20	46
2018	FI-03	4	15	38	28	13	2	0	41	20	47
2018	FI-04	0	32	36	14	18	0	0	32	32	22
2017	FI	4	16	31	25	16	4	3	45	22	146
2017	FI-01	4	13	29	30	9	10	4	46	20	22
2017	FI-02	6	8	26	26	28	2	4	57	15	50
2017	FI-03	2	16	33	29	12	4	4	44	20	49
2017	FI-04	5	32	45	9	9	0	0	18	36	22
2014	FI	6	23	33	21	9	2	6	33	31	142
2014	FI-01	4	18	9	27	18	0	24	59	29	22
2014	FI-02	6	22	26	32	10	2	2	44	29	50
2014	FI-03	6	32	40	13	4	4	0	18	40	47
2014	FI-04	4	13	57	9	9	0	9	19	19	23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	3	11	28	35	17	2	3	55	15	141
2020	FI-01	7	0	13	27	47	7	0	79	7	15
2020	FI-02	0	6	28	36	19	4	6	62	7	47
2020	FI-03	4	18	29	35	12	0	2	48	23	49
2020	FI-04	0	15	42	35	8	0	0	42	15	26
2019	FI	6	17	30	30	13	1	3	45	24	135
2019	FI-01	13	19	25	25	19	0	0	44	31	16
2019	FI-02	2	21	26	26	16	2	7	46	26	43
2019	FI-03	8	11	34	36	11	0	0	47	19	53
2019	FI-04	5	24	33	24	10	0	5	35	30	21
2018	FI	4	20	35	29	11	1	0	40	24	138
2018	FI-01	5	20	15	35	25	0	0	60	25	20
2018	FI-02	4	20	39	24	11	2	0	36	24	46
2018	FI-03	6	15	42	27	8	2	0	36	21	48
2018	FI-04	0	29	33	33	5	0	0	38	29	21
2017	FI	3	14	35	23	21	0	4	46	18	146
2017	FI-01	0	9	59	19	13	0	0	32	9	22
2017	FI-02	4	16	24	22	26	0	9	52	22	50
2017	FI-03	2	10	34	22	28	0	4	52	13	50
2017	FI-04	10	19	33	33	5	0	0	38	29	21
2014	FI	8	22	34	20	8	4	5	30	33	142
2014	FI-01	4	27	22	19	9	4	13	34	38	22
2014	FI-02	10	18	32	22	12	2	4	36	30	50
2014	FI-03	9	23	40	21	0	4	2	23	34	47
2014	FI-04	9	22	35	13	13	4	4	29	33	23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	1	11	34	37	14	1	3	53	13	140
2020	FI-01	0	0	20	40	40	0	0	80	0	15
2020	FI-02	2	9	21	40	19	2	6	65	12	47
2020	FI-03	0	14	43	37	6	0	0	43	14	49
2020	FI-04	4	12	44	32	4	0	4	38	17	25
2019	FI	1	15	45	30	7	1	2	38	16	136
2019	FI-01	0	6	56	25	13	0	0	38	6	16
2019	FI-02	0	9	37	44	5	2	2	51	10	43
2019	FI-03	2	19	36	32	8	0	4	41	22	53
2019	FI-04	0	23	68	5	5	0	0	9	23	22
2018	FI	2	11	45	29	10	2	0	40	14	140
2018	FI-01	5	14	29	29	24	0	0	52	19	21
2018	FI-02	0	4	39	46	7	4	0	55	5	46
2018	FI-03	2	15	54	15	13	2	0	28	17	48
2018	FI-04	0	18	55	27	0	0	0	27	18	22
2017	FI	3	14	42	21	14	3	3	37	18	147
2017	FI-01	0	13	52	13	17	0	4	32	14	22
2017	FI-02	2	14	33	24	22	2	4	48	17	50
2017	FI-03	4	8	48	24	10	2	4	36	13	50
2017	FI-04	5	27	36	18	5	9	0	25	35	22
2014	FI	6	21	39	22	6	2	4	30	29	142
2014	FI-01	4	9	31	28	9	4	13	45	16	22
2014	FI-02	10	16	30	26	12	4	2	40	28	50
2014	FI-03	2	28	49	17	2	0	2	20	30	47
2014	FI-04	4	30	43	17	0	0	4	18	36	23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	1	18	38	34	7	1	42	20	141
2020	FI-01	0	20	27	47	7	0	53	20	15
2020	FI-02	0	13	36	34	13	4	49	13	47
2020	FI-03	2	27	35	33	4	0	37	29	49
2020	FI-04	4	12	54	27	4	0	31	15	26
2019	FI	3	11	45	30	11	0	41	14	135
2019	FI-01	6	6	38	31	19	0	50	13	16
2019	FI-02	0	7	49	33	12	0	44	7	43
2019	FI-03	4	8	50	33	6	0	38	12	52
2019	FI-04	5	27	32	18	18	0	36	32	22

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	32	10	1	2	8	7	84	4	141
2020	FI-01	53	27	20	0	0	0	0	80	0	15
2020	FI-02	38	34	4	4	0	15	4	89	5	47
2020	FI-03	37	24	16	0	6	6	10	73	7	49
2020	FI-04	38	42	4	0	0	4	12	95	0	26
2019	FI	43	30	14	5	0	6	1	79	6	135
2019	FI-01	44	19	19	19	0	0	0	63	19	16
2019	FI-02	44	26	16	7	0	7	0	75	8	43
2019	FI-03	40	38	11	2	0	6	4	85	2	53
2019	FI-04	48	29	14	0	0	10	0	84	0	21
2018	FI	33	36	14	4	1	8	4	79	6	137
2018	FI-01	32	37	11	5	5	5	5	76	12	19
2018	FI-02	26	39	15	9	0	7	4	73	10	46
2018	FI-03	40	32	11	2	0	11	4	85	3	47
2018	FI-04	36	41	14	0	0	9	0	85	0	22
2017	FI	32	35	11	9	3	5	5	74	13	148
2017	FI-01	29	53	8	10	0	0	0	82	10	23
2017	FI-02	24	28	18	13	6	8	4	58	21	50
2017	FI-03	38	28	10	8	0	6	10	79	10	50
2017	FI-04	45	45	5	0	0	5	0	95	0	22
2014	FI	29	35	15	5	2	5	10	74	8	142
2014	FI-01	27	33	18	4	0	0	18	73	5	22
2014	FI-02	16	38	16	4	4	10	12	69	10	50
2014	FI-03	38	30	13	9	0	4	6	76	10	47
2014	FI-04	39	39	13	0	4	0	4	82	5	23

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	69	25	4	1	2	0	0	94	3	141
2020	FI-01	80	20	0	0	0	0	0	100	0	15
2020	FI-02	66	30	4	0	0	0	0	96	0	47
2020	FI-03	65	24	2	2	6	0	0	90	8	49
2020	FI-04	77	19	4	0	0	0	0	96	0	26
2019	FI	61	26	7	3	1	1	1	89	5	135
2019	FI-01	31	38	0	19	13	0	0	69	31	16
2019	FI-02	65	19	9	2	0	2	2	88	2	43
2019	FI-03	64	32	4	0	0	0	0	96	0	53
2019	FI-04	67	19	14	0	0	0	0	86	0	21
2018	FI	57	28	8	4	3	0	0	86	7	138
2018	FI-01	55	20	5	5	15	0	0	75	20	20
2018	FI-02	50	33	11	7	0	0	0	83	7	46
2018	FI-03	68	23	6	0	2	0	0	91	2	47
2018	FI-04	59	32	9	0	0	0	0	91	0	22
2017	FI	59	25	7	8	1	1	0	85	8	148
2017	FI-01	50	31	14	6	0	0	0	81	6	23
2017	FI-02	47	26	6	18	0	3	0	75	18	50
2017	FI-03	68	26	6	0	0	0	0	94	0	50
2017	FI-04	82	18	0	0	0	0	0	100	0	22
2014	FI	57	29	6	7	1	1	0	87	8	142
2014	FI-01	60	22	9	9	0	0	0	82	9	22
2014	FI-02	46	34	6	12	2	0	0	80	14	50
2014	FI-03	62	28	6	2	0	2	0	91	2	47
2014	FI-04	70	26	0	4	0	0	0	96	4	23

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	74	22	1	1	1	96	2	140
2020	FI-01	86	14	0	0	0	100	0	14
2020	FI-02	81	19	0	0	0	100	0	47
2020	FI-03	67	24	2	2	4	92	6	49
2020	FI-04	73	27	0	0	0	100	0	26
2019	FI	65	30	3	1	0	96	1	135
2019	FI-01	38	50	0	13	0	88	13	16
2019	FI-02	70	26	5	0	0	95	0	43
2019	FI-03	67	29	4	0	0	96	0	52
2019	FI-04	68	32	0	0	0	100	0	22
2018	FI	67	26	3	4	1	93	4	138
2018	FI-01	60	30	0	10	0	90	10	20
2018	FI-02	59	26	9	7	0	85	7	46
2018	FI-03	68	30	0	0	2	98	2	47
2018	FI-04	86	14	0	0	0	100	0	22
2017	FI	53	34	8	3	1	87	5	148
2017	FI-01	63	26	11	0	0	89	0	23
2017	FI-02	36	46	13	4	2	82	6	50
2017	FI-03	64	30	2	2	2	94	4	50
2017	FI-04	68	27	5	0	0	95	0	22
2014	FI	44	41	9	5	1	85	6	142
2014	FI-01	45	42	9	4	0	87	4	22
2014	FI-02	38	42	14	6	0	80	6	50
2014	FI-03	51	38	6	4	0	89	4	47
2014	FI-04	43	43	4	4	4	87	9	23

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	62	30	4	1	2	0	93	3	138
2020	FI-01	73	20	7	0	0	0	93	0	15
2020	FI-02	70	26	4	0	0	0	96	0	46
2020	FI-03	55	32	6	0	6	0	87	6	47
2020	FI-04	62	38	0	0	0	0	100	0	26
2019	FI	60	33	5	1	0	1	93	1	135
2019	FI-01	38	44	6	13	0	0	81	13	16
2019	FI-02	63	26	9	0	0	2	90	0	43
2019	FI-03	64	32	4	0	0	0	96	0	53
2019	FI-04	57	43	0	0	0	0	100	0	21
2018	FI	54	36	9	1	0	1	91	1	138
2018	FI-01	40	45	10	0	0	5	89	0	20
2018	FI-02	46	41	11	2	0	0	87	2	46
2018	FI-03	57	34	9	0	0	0	91	0	47
2018	FI-04	82	18	0	0	0	0	100	0	22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	51	27	10	2	6	4	87	2	140
2020	FI-01	60	27	13	0	0	0	87	0	15
2020	FI-02	49	26	15	0	6	4	83	0	47
2020	FI-03	51	27	4	6	12	0	88	7	49
2020	FI-04	54	31	4	0	0	12	96	0	26

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	61	28	6	2	1	1	1	91	3	141
2020	FI-01	47	33	7	7	0	0	7	86	7	15
2020	FI-02	60	19	13	4	0	2	2	82	4	47
2020	FI-03	69	24	4	0	2	0	0	94	2	49
2020	FI-04	58	42	0	0	0	0	0	100	0	26
2019	FI	61	24	7	3	0	1	3	89	3	135
2019	FI-01	38	25	19	13	0	6	0	67	13	16
2019	FI-02	65	19	7	2	0	0	7	90	3	43
2019	FI-03	63	27	4	2	0	2	2	94	2	52
2019	FI-04	68	23	9	0	0	0	0	91	0	22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	32	8	6	1	0	0	85	7	141
2020	FI-01	67	20	7	7	0	0	0	87	7	15
2020	FI-02	51	40	4	4	0	0	0	91	4	47
2020	FI-03	61	22	8	4	4	0	0	84	8	49
2020	FI-04	38	38	15	8	0	0	0	77	8	26
2019	FI	53	31	10	4	1	1	1	86	5	136
2019	FI-01	44	25	6	25	0	0	0	69	25	16
2019	FI-02	56	33	9	0	0	0	2	90	0	43
2019	FI-03	55	34	6	0	2	4	0	92	2	53
2019	FI-04	50	23	23	5	0	0	0	73	5	22
2018	FI	50	34	12	1	1	1	1	86	2	136
2018	FI-01	40	40	15	0	5	0	0	80	5	20
2018	FI-02	51	40	7	2	0	0	0	91	2	43
2018	FI-03	54	31	13	0	0	2	0	87	0	48
2018	FI-04	50	27	14	0	0	5	5	85	0	22
2017	FI	46	35	8	8	1	1	0	83	9	148
2017	FI-01	38	44	14	0	4	0	0	82	4	23
2017	FI-02	45	32	10	11	0	2	0	79	11	50
2017	FI-03	48	38	6	4	2	2	0	88	6	50
2017	FI-04	59	27	5	9	0	0	0	86	9	22
2014	FI	45	38	9	4	1	0	2	85	6	142
2014	FI-01	49	37	0	9	0	0	4	91	9	22
2014	FI-02	50	30	10	4	2	0	4	83	6	50
2014	FI-03	40	47	11	2	0	0	0	87	2	47
2014	FI-04	39	39	13	4	4	0	0	78	9	23

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	28	11	3	1	2	1	85	4	141
2020	FI-01	60	27	0	7	0	0	7	93	7	15
2020	FI-02	55	26	11	2	0	6	0	86	2	47
2020	FI-03	63	22	8	2	4	0	0	86	6	49
2020	FI-04	35	42	23	0	0	0	0	77	0	26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	34	7	6	1	0	0	86	6	140
2020	FI-01	47	33	13	7	0	0	0	80	7	15
2020	FI-02	55	36	4	4	0	0	0	91	4	47
2020	FI-03	63	23	4	8	2	0	0	85	10	48
2020	FI-04	35	50	15	0	0	0	0	85	0	26
2019	FI	60	26	7	4	1	1	0	87	5	134
2019	FI-01	44	25	19	13	0	0	0	69	13	16
2019	FI-02	67	21	2	7	0	2	0	90	7	42
2019	FI-03	66	30	0	0	2	2	0	98	2	53
2019	FI-04	45	23	27	5	0	0	0	68	5	22
2018	FI	57	31	7	4	1	1	0	89	4	136
2018	FI-01	50	30	10	0	5	5	0	84	5	20
2018	FI-02	42	40	12	7	0	0	0	81	7	43
2018	FI-03	69	29	0	0	0	2	0	100	0	48
2018	FI-04	68	18	5	9	0	0	0	86	9	22
2017	FI	54	34	8	2	2	1	0	89	4	148
2017	FI-01	57	25	13	0	6	0	0	82	6	23
2017	FI-02	53	32	11	4	0	0	0	85	4	50
2017	FI-03	58	34	4	2	0	2	0	94	2	50
2017	FI-04	50	45	5	0	0	0	0	95	0	22
2014	FI	51	35	7	4	3	0	1	87	6	142
2014	FI-01	54	33	4	4	4	0	0	87	9	22
2014	FI-02	52	28	10	4	4	0	2	82	8	50
2014	FI-03	53	36	6	4	0	0	0	89	4	47
2014	FI-04	39	52	4	0	4	0	0	91	4	23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	37	63	141
2020	FI-01	33	67	15
2020	FI-02	38	62	47
2020	FI-03	47	53	49
2020	FI-04	23	77	26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	21	7	2	1	4	9	89	3	140
2020	FI-01	50	21	7	0	0	0	21	91	0	14
2020	FI-02	66	9	6	4	0	6	9	88	5	47
2020	FI-03	59	22	6	2	2	0	8	89	4	49
2020	FI-04	46	42	8	0	0	4	0	92	0	26

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	60	30	7	1	1	0	91	2	141
2020	FI-01	80	20	0	0	0	0	100	0	15
2020	FI-02	57	36	4	2	0	0	94	2	47
2020	FI-03	67	27	4	0	2	0	94	2	49
2020	FI-04	42	35	23	0	0	0	77	0	26
2019	FI	60	25	7	4	2	1	87	6	136
2019	FI-01	50	19	19	6	6	0	69	13	16
2019	FI-02	67	16	9	5	2	0	84	7	43
2019	FI-03	64	28	2	0	2	4	96	2	53
2019	FI-04	41	41	9	9	0	0	82	9	22
2018	FI	59	29	9	1	1	1	89	2	136
2018	FI-01	55	35	5	0	5	0	90	5	20
2018	FI-02	53	28	14	2	2	0	81	5	43
2018	FI-03	63	33	2	0	0	2	98	0	48
2018	FI-04	68	18	14	0	0	0	86	0	22
2017	FI	54	31	10	5	1	0	85	6	148
2017	FI-01	53	22	21	4	0	0	75	4	23
2017	FI-02	47	28	16	8	0	0	75	8	50
2017	FI-03	60	38	0	2	0	0	98	2	50
2017	FI-04	64	32	5	0	0	0	95	0	22
2014	FI	56	30	8	5	1	0	86	6	142
2014	FI-01	58	33	4	4	0	0	91	4	22
2014	FI-02	52	24	12	8	4	0	76	12	50
2014	FI-03	62	30	6	2	0	0	91	2	47
2014	FI-04	52	39	4	4	0	0	91	4	23

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	40	6	6	2	7	0	85	9	141
2020	FI-01	53	33	7	0	7	0	0	87	7	15
2020	FI-02	43	36	4	6	2	9	0	86	9	47
2020	FI-03	39	37	8	6	2	8	0	82	9	49
2020	FI-04	27	54	4	8	0	8	0	88	8	26
2019	FI	32	41	18	4	1	4	0	76	5	136
2019	FI-01	31	38	13	6	0	13	0	79	7	16
2019	FI-02	42	30	14	7	5	2	0	74	12	43
2019	FI-03	28	49	19	2	0	2	0	79	2	53
2019	FI-04	27	41	27	0	0	5	0	71	0	22
2018	FI	30	41	20	4	2	3	0	73	6	139
2018	FI-01	24	38	19	5	5	10	0	68	11	21
2018	FI-02	26	41	26	4	0	2	0	69	4	46
2018	FI-03	33	40	17	4	4	2	0	74	9	48
2018	FI-04	43	38	19	0	0	0	0	81	0	21
2017	FI	27	47	14	5	3	5	0	78	8	148
2017	FI-01	17	60	19	4	0	0	0	76	4	23
2017	FI-02	20	50	10	4	6	11	0	78	11	50
2017	FI-03	34	44	16	2	0	4	0	81	2	50
2017	FI-04	41	41	9	9	0	0	0	82	9	22
2014	FI	32	39	15	4	1	8	1	78	5	142
2014	FI-01	22	46	18	0	0	9	4	79	0	22
2014	FI-02	38	32	14	2	4	10	0	78	7	50
2014	FI-03	32	40	17	4	0	6	0	77	5	47
2014	FI-04	30	43	13	9	0	4	0	77	9	23

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	41	11	3	3	4	82	6	140
2020	FI-01	47	47	0	0	7	0	93	7	15
2020	FI-02	43	38	11	2	2	4	84	4	47
2020	FI-03	35	40	15	4	2	4	78	7	48
2020	FI-04	31	50	12	4	0	4	84	4	26
2019	FI	34	43	16	3	2	1	78	5	136
2019	FI-01	38	44	6	6	6	0	81	13	16
2019	FI-02	37	28	23	5	5	2	67	10	43
2019	FI-03	32	49	15	2	0	2	83	2	53
2019	FI-04	27	59	14	0	0	0	86	0	22
2018	FI	33	42	18	4	1	2	76	5	139
2018	FI-01	29	48	10	5	0	10	84	5	21
2018	FI-02	26	41	26	7	0	0	67	7	46
2018	FI-03	38	35	19	2	4	2	74	6	48
2018	FI-04	43	48	10	0	0	0	90	0	21
2017	FI	33	43	13	6	3	2	77	9	148
2017	FI-01	33	38	24	6	0	0	71	6	23
2017	FI-02	24	48	11	10	4	4	75	14	50
2017	FI-03	38	42	16	2	0	2	82	2	50
2017	FI-04	41	45	5	9	0	0	86	9	22
2014	FI	31	40	19	5	1	4	74	7	142
2014	FI-01	27	60	4	0	0	9	95	0	22
2014	FI-02	40	34	14	4	4	4	77	8	50
2014	FI-03	26	45	23	4	0	2	72	4	47
2014	FI-04	26	26	35	13	0	0	52	13	23

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	43	8	8	2	7	1	81	11	141
2020	FI-01	47	47	0	0	7	0	0	93	7	15
2020	FI-02	40	38	4	4	2	11	0	88	7	47
2020	FI-03	24	49	8	10	0	6	2	80	11	49
2020	FI-04	19	42	15	15	0	8	0	67	17	26
2019	FI	26	45	15	8	2	4	0	74	11	136
2019	FI-01	31	38	25	0	6	0	0	69	6	16
2019	FI-02	33	35	7	14	5	7	0	73	20	43
2019	FI-03	23	47	15	9	0	6	0	74	10	53
2019	FI-04	18	59	23	0	0	0	0	77	0	22
2018	FI	17	53	19	4	2	4	0	73	7	139
2018	FI-01	24	57	10	0	0	10	0	89	0	21
2018	FI-02	15	46	26	9	0	4	0	64	9	46
2018	FI-03	19	48	21	2	6	4	0	70	9	48
2018	FI-04	14	71	10	5	0	0	0	86	5	21
2017	FI	23	45	20	8	0	4	0	71	8	148
2017	FI-01	21	43	32	0	0	4	0	67	0	23
2017	FI-02	20	42	22	11	0	6	0	66	11	50
2017	FI-03	28	46	16	6	0	4	0	77	6	50
2017	FI-04	23	59	9	9	0	0	0	82	9	22
2014	FI	23	39	20	9	3	5	1	66	13	142
2014	FI-01	22	51	18	0	0	4	4	80	0	22
2014	FI-02	26	36	22	6	4	6	0	66	11	50
2014	FI-03	23	38	19	13	0	6	0	66	14	47
2014	FI-04	17	35	22	17	9	0	0	52	26	23

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	50	9	7	3	3	80	10	141
2020	FI-01	33	47	13	0	7	0	80	7	15
2020	FI-02	34	51	4	6	2	2	87	9	47
2020	FI-03	27	51	10	8	2	2	79	10	49
2020	FI-04	19	46	15	12	0	8	71	13	26
2019	FI	26	46	15	10	2	1	72	12	136
2019	FI-01	13	50	13	19	6	0	63	25	16
2019	FI-02	33	33	14	14	5	2	67	19	43
2019	FI-03	26	51	17	4	0	2	79	4	53
2019	FI-04	23	50	18	9	0	0	73	9	22
2018	FI	22	43	22	10	1	1	66	12	138
2018	FI-01	20	50	15	5	0	10	78	6	20
2018	FI-02	15	39	33	13	0	0	54	13	46
2018	FI-03	27	42	21	6	4	0	69	10	48
2018	FI-04	29	43	10	19	0	0	71	19	21
2017	FI	25	48	18	6	1	3	75	7	148
2017	FI-01	32	42	26	0	0	0	74	0	23
2017	FI-02	18	48	18	8	2	7	70	11	50
2017	FI-03	28	48	16	6	0	2	78	6	50
2017	FI-04	27	59	9	5	0	0	86	5	22
2014	FI	21	48	17	8	1	4	72	10	141
2014	FI-01	22	64	9	0	0	4	91	0	22
2014	FI-02	18	44	24	4	4	6	66	9	50
2014	FI-03	22	43	15	15	0	4	68	16	46
2014	FI-04	22	52	13	13	0	0	74	13	23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	30	8	3	1	2	1	88	4	141
2020	FI-01	67	33	0	0	0	0	0	100	0	15
2020	FI-02	60	28	6	0	0	4	2	93	0	47
2020	FI-03	51	29	10	6	2	2	0	81	8	49
2020	FI-04	54	35	8	4	0	0	0	88	4	26
2019	FI	51	29	13	3	1	1	1	82	5	136
2019	FI-01	63	6	6	13	13	0	0	69	25	16
2019	FI-02	56	21	19	2	0	0	2	79	2	43
2019	FI-03	45	42	11	0	0	2	0	88	0	53
2019	FI-04	45	32	14	5	0	5	0	81	5	22

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	32	51	11	3	0	4	86	3	139
2020	FI-01	60	33	7	0	0	0	93	0	15
2020	FI-02	36	51	4	4	0	4	91	4	47
2020	FI-03	27	56	8	2	0	6	89	2	48
2020	FI-04	19	50	27	4	0	0	69	4	26
2019	FI	26	56	13	4	0	2	83	4	135
2019	FI-01	27	33	33	7	0	0	60	7	15
2019	FI-02	35	47	14	2	0	2	83	2	43
2019	FI-03	23	64	8	2	0	4	90	2	53
2019	FI-04	18	68	9	5	0	0	86	5	22
2018	FI	31	48	16	4	1	1	80	4	139
2018	FI-01	25	50	20	0	0	5	79	0	20
2018	FI-02	30	39	22	9	0	0	70	9	46
2018	FI-03	33	54	10	0	2	0	88	2	48
2018	FI-04	36	45	14	5	0	0	82	5	22
2017	FI	29	47	17	5	1	1	77	6	148
2017	FI-01	29	51	14	6	0	0	81	6	23
2017	FI-02	28	50	12	6	3	2	79	9	50
2017	FI-03	28	44	22	4	0	2	73	4	50
2017	FI-04	36	45	14	5	0	0	82	5	22
2014	FI	27	50	15	5	1	3	79	6	142
2014	FI-01	40	46	9	0	0	4	91	0	22
2014	FI-02	18	60	14	6	0	2	80	6	50
2014	FI-03	26	43	23	4	0	4	71	4	47
2014	FI-04	35	48	4	9	4	0	83	13	23

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	29	44	17	6	1	3	76	7	139
2020	FI-01	53	40	0	7	0	0	93	7	15
2020	FI-02	33	46	11	4	0	7	84	5	46
2020	FI-03	25	44	25	4	2	0	69	6	48
2020	FI-04	19	42	23	12	0	4	64	12	26
2019	FI	24	43	23	8	1	1	68	9	136
2019	FI-01	13	38	31	13	6	0	50	19	16
2019	FI-02	28	44	16	7	0	5	76	7	43
2019	FI-03	21	49	25	6	0	0	70	6	53
2019	FI-04	32	27	27	14	0	0	59	14	22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	48	9	5	1	4	1	84	7	141
2020	FI-01	27	67	7	0	0	0	0	93	0	15
2020	FI-02	34	38	13	4	2	6	2	79	7	47
2020	FI-03	37	51	2	6	2	2	0	90	8	49
2020	FI-04	19	46	19	8	0	8	0	71	8	26
2019	FI	32	43	15	3	2	3	2	78	5	136
2019	FI-01	19	19	44	0	6	6	6	43	7	16
2019	FI-02	37	33	12	9	5	2	2	73	15	43
2019	FI-03	32	60	6	0	0	2	0	94	0	53
2019	FI-04	27	36	27	0	0	5	5	70	0	22
2018	FI	29	46	17	6	0	1	1	77	6	139
2018	FI-01	30	25	35	10	0	0	0	55	10	20
2018	FI-02	24	52	15	9	0	0	0	76	9	46
2018	FI-03	33	48	13	4	0	0	2	83	4	48
2018	FI-04	36	41	18	0	0	5	0	81	0	22
2017	FI	33	48	6	8	2	3	1	84	10	147
2017	FI-01	39	39	4	18	0	0	0	78	18	23
2017	FI-02	24	45	10	12	0	9	0	76	13	49
2017	FI-03	34	58	4	2	0	0	2	94	2	50
2017	FI-04	50	45	0	0	5	0	0	95	5	22
2014	FI	33	44	11	7	1	2	3	81	8	142
2014	FI-01	31	27	13	24	4	0	0	58	28	22
2014	FI-02	30	42	16	4	2	4	2	77	6	50
2014	FI-03	30	55	6	2	0	2	4	91	2	47
2014	FI-04	48	39	4	4	0	0	4	91	5	23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	35	49	12	1	1	3	86	1	140
2020	FI-01	53	47	0	0	0	0	100	0	15
2020	FI-02	40	43	13	0	0	4	87	0	47
2020	FI-03	33	54	6	2	2	2	89	4	48
2020	FI-04	19	54	23	0	0	4	76	0	26
2019	FI	34	44	13	4	1	3	81	5	135
2019	FI-01	38	25	25	0	13	0	63	13	16
2019	FI-02	40	26	21	9	0	5	68	10	43
2019	FI-03	33	62	4	0	0	2	96	0	52
2019	FI-04	23	59	14	0	0	5	86	0	22
2018	FI	36	44	16	4	0	1	80	4	140
2018	FI-01	24	57	14	5	0	0	81	5	21
2018	FI-02	37	35	22	4	0	2	73	4	46
2018	FI-03	44	42	8	4	0	2	87	4	48
2018	FI-04	32	45	23	0	0	0	77	0	22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	19	24	19	10	5	19	2	56	19	139
2020	FI-01	33	27	20	20	0	0	0	60	20	15
2020	FI-02	17	26	20	11	2	22	2	57	17	46
2020	FI-03	20	22	16	8	12	18	2	54	26	49
2020	FI-04	16	20	28	4	0	28	4	53	6	25
2019	FI	19	27	24	13	4	7	4	53	19	135
2019	FI-01	20	27	20	13	7	7	7	54	23	15
2019	FI-02	21	33	16	16	9	5	0	56	27	43
2019	FI-03	19	25	30	13	0	4	9	50	15	53
2019	FI-04	14	27	27	9	0	23	0	53	12	22
2018	FI	16	30	18	9	5	19	4	60	17	140
2018	FI-01	14	38	10	10	0	24	5	73	13	21
2018	FI-02	13	24	26	13	9	13	2	44	26	46
2018	FI-03	21	33	10	6	6	17	6	70	16	48
2018	FI-04	18	18	27	5	0	32	0	53	7	22
2017	FI	18	27	20	9	11	12	3	53	23	146
2017	FI-01	21	29	18	18	10	0	4	52	29	23
2017	FI-02	14	16	20	14	17	17	2	37	38	49
2017	FI-03	18	35	22	2	6	10	6	63	10	49
2017	FI-04	23	36	14	5	0	23	0	76	6	22
2014	FI	12	31	19	10	7	17	4	54	22	142
2014	FI-01	18	27	18	13	10	13	0	52	27	22
2014	FI-02	12	26	18	14	6	18	6	50	26	50
2014	FI-03	11	34	21	4	4	21	4	60	11	47
2014	FI-04	9	39	17	9	13	9	4	55	25	23

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	42	9	4	4	1	83	8	140
2020	FI-01	47	40	7	0	7	0	87	7	15
2020	FI-02	46	37	7	7	2	2	84	9	46
2020	FI-03	43	41	8	2	6	0	84	8	49
2020	FI-04	19	54	19	4	0	4	76	4	26
2019	FI	38	44	11	7	1	0	81	7	135
2019	FI-01	31	38	19	13	0	0	69	13	16
2019	FI-02	43	33	7	14	2	0	76	17	42
2019	FI-03	36	57	8	0	0	0	92	0	53
2019	FI-04	36	41	18	5	0	0	77	5	22
2018	FI	34	44	14	7	1	1	78	9	140
2018	FI-01	24	48	14	10	5	0	71	14	21
2018	FI-02	37	33	17	9	2	2	71	11	46
2018	FI-03	31	48	13	8	0	0	79	8	48
2018	FI-04	36	55	9	0	0	0	91	0	22
2017	FI	38	42	13	5	1	1	81	6	148
2017	FI-01	26	51	22	0	0	0	78	0	23
2017	FI-02	40	34	14	7	2	4	77	9	50
2017	FI-03	42	42	10	6	0	0	84	6	50
2017	FI-04	45	50	5	0	0	0	95	0	22
2014	FI	41	40	13	4	1	2	83	4	142
2014	FI-01	36	42	18	0	0	4	81	0	22
2014	FI-02	42	36	10	8	2	2	80	10	50
2014	FI-03	40	45	13	0	0	2	87	0	47
2014	FI-04	48	35	13	4	0	0	83	4	23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	36	11	6	5	1	3	76	12	140
2020	FI-01	33	27	20	7	0	0	13	69	8	15
2020	FI-02	43	34	9	9	6	0	0	77	15	47
2020	FI-03	38	33	15	4	8	0	2	72	13	48
2020	FI-04	35	46	8	4	0	4	4	88	4	26
2019	FI	33	44	10	7	4	1	2	80	11	136
2019	FI-01	31	31	19	6	6	0	6	67	13	16
2019	FI-02	35	40	2	12	9	0	2	76	21	43
2019	FI-03	38	49	8	4	0	2	0	88	4	53
2019	FI-04	23	45	23	5	0	0	5	71	5	22
2018	FI	38	39	10	7	4	1	1	78	12	140
2018	FI-01	29	38	5	19	10	0	0	67	29	21
2018	FI-02	33	37	13	9	7	2	0	71	16	46
2018	FI-03	50	33	8	4	2	0	2	85	6	48
2018	FI-04	36	50	9	0	0	0	5	90	0	22
2017	FI	35	33	14	10	6	1	1	70	15	148
2017	FI-01	26	33	32	4	0	0	4	62	4	23
2017	FI-02	34	24	14	14	12	2	0	58	27	50
2017	FI-03	36	40	14	8	2	0	0	76	10	50
2017	FI-04	50	41	0	5	0	0	5	95	5	22
2014	FI	33	42	16	4	5	0	0	75	9	142
2014	FI-01	31	37	27	4	0	0	0	69	4	22
2014	FI-02	30	42	12	6	10	0	0	72	16	50
2014	FI-03	34	47	17	0	2	0	0	81	2	47
2014	FI-04	39	35	13	9	4	0	0	74	13	23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	20	11	6	2	6	80	8	141
2020	FI-01	73	7	7	7	0	7	86	7	15
2020	FI-02	49	23	15	4	2	6	77	7	47
2020	FI-03	45	29	12	8	2	4	77	11	49
2020	FI-04	77	8	0	4	4	8	92	8	26
2019	FI	52	27	13	3	4	1	81	7	136
2019	FI-01	50	25	13	0	13	0	75	13	16
2019	FI-02	44	33	19	5	0	0	77	5	43
2019	FI-03	60	25	9	4	0	2	87	4	53
2019	FI-04	55	18	9	0	14	5	76	14	22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	64	18	11	2	0	1	4	87	2	141
2020	FI-01	67	20	0	7	0	0	7	93	7	15
2020	FI-02	68	19	6	2	0	0	4	91	2	47
2020	FI-03	63	14	16	2	0	2	2	81	2	49
2020	FI-04	62	19	12	0	0	0	8	88	0	26
2019	FI	60	26	6	2	1	0	4	90	4	134
2019	FI-01	38	38	19	0	0	0	6	80	0	16
2019	FI-02	45	38	12	0	5	0	0	83	5	42
2019	FI-03	79	12	0	6	0	0	4	94	6	52
2019	FI-04	68	23	0	0	0	0	9	100	0	22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	74	9	4	3	1	4	5	91	4	140
2020	FI-01	73	13	7	0	0	0	7	93	0	15
2020	FI-02	72	9	4	2	0	6	6	93	2	47
2020	FI-03	78	10	4	4	2	0	2	90	6	49
2020	FI-04	80	0	4	0	0	8	8	95	0	25
2019	FI	81	10	2	0	0	2	4	98	0	135
2019	FI-01	69	19	6	0	0	0	6	93	0	16
2019	FI-02	79	14	5	0	0	2	0	95	0	43
2019	FI-03	89	6	0	0	0	2	4	100	0	53
2019	FI-04	76	5	0	0	0	5	14	100	0	21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	74	11	2	1	1	1	11	95	2	141
2020	FI-01	73	7	7	7	0	0	7	86	7	15
2020	FI-02	74	13	0	0	0	0	13	100	0	47
2020	FI-03	73	12	4	0	4	0	6	91	4	49
2020	FI-04	81	4	0	0	0	0	15	100	0	26
2019	FI	84	7	1	0	0	1	6	98	0	135
2019	FI-01	67	7	7	0	0	0	20	92	0	15
2019	FI-02	88	9	2	0	0	0	0	98	0	43
2019	FI-03	89	6	0	0	0	2	4	100	0	53
2019	FI-04	77	5	0	0	0	5	14	100	0	22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	31	50	13	2	0	4	1	84	2	141
2020	FI-01	40	47	7	0	0	7	0	93	0	15
2020	FI-02	26	53	11	2	0	6	2	86	2	47
2020	FI-03	35	45	14	4	0	2	0	81	4	49
2020	FI-04	31	54	15	0	0	0	0	85	0	26
2019	FI	31	51	14	2	0	1	0	83	2	135
2019	FI-01	38	25	25	13	0	0	0	63	13	16
2019	FI-02	31	38	24	2	0	5	0	73	3	42
2019	FI-03	28	66	6	0	0	0	0	94	0	53
2019	FI-04	32	59	9	0	0	0	0	91	0	22
2018	FI	31	51	14	0	1	3	0	85	1	140
2018	FI-01	24	48	24	0	0	5	0	75	0	21
2018	FI-02	33	41	20	0	2	4	0	77	2	46
2018	FI-03	31	56	10	0	0	2	0	89	0	48
2018	FI-04	36	64	0	0	0	0	0	100	0	22
2017	FI	29	48	16	4	0	3	0	79	4	148
2017	FI-01	29	47	18	0	0	6	0	81	0	23
2017	FI-02	24	42	20	8	0	6	0	69	9	50
2017	FI-03	28	58	14	0	0	0	0	86	0	50
2017	FI-04	50	45	0	5	0	0	0	95	5	22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	38	8	2	1	3	88	4	138
2020	FI-01	67	33	0	0	0	0	100	0	15
2020	FI-02	52	39	0	2	0	7	98	2	46
2020	FI-03	46	33	15	2	4	0	79	6	48
2020	FI-04	32	52	12	0	0	4	88	0	25
2019	FI	54	38	7	1	0	1	92	1	136
2019	FI-01	44	38	13	6	0	0	81	6	16
2019	FI-02	51	37	9	0	0	2	90	0	43
2019	FI-03	53	42	4	2	0	0	94	2	53
2019	FI-04	64	32	5	0	0	0	95	0	22
2018	FI	51	43	4	1	0	1	95	1	138
2018	FI-01	50	45	0	5	0	0	95	5	20
2018	FI-02	46	41	11	0	0	2	89	0	46
2018	FI-03	57	40	0	2	0	0	98	2	47
2018	FI-04	59	41	0	0	0	0	100	0	22
2017	FI	45	43	7	4	1	1	89	4	148
2017	FI-01	57	39	4	0	0	0	96	0	23
2017	FI-02	42	36	8	11	0	4	81	11	50
2017	FI-03	46	48	6	0	0	0	94	0	50
2017	FI-04	41	55	5	0	0	0	95	0	22
2014	FI	48	39	10	1	0	1	89	1	142
2014	FI-01	51	36	13	0	0	0	87	0	22
2014	FI-02	38	46	14	2	0	0	84	2	50
2014	FI-03	55	32	6	2	0	4	91	2	47
2014	FI-04	52	43	4	0	0	0	96	0	23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	51	35	7	3	1	4	0	89	4	140
2020	FI-01	64	36	0	0	0	0	0	100	0	14
2020	FI-02	60	30	0	4	0	6	0	95	5	47
2020	FI-03	47	35	12	2	2	2	0	83	4	49
2020	FI-04	38	46	8	4	0	4	0	88	4	26
2019	FI	59	30	8	1	1	0	1	90	1	135
2019	FI-01	56	25	19	0	0	0	0	81	0	16
2019	FI-02	60	26	9	2	2	0	0	86	5	43
2019	FI-03	53	38	8	0	0	0	2	92	0	53
2019	FI-04	71	29	0	0	0	0	0	100	0	21
2018	FI	55	37	5	1	0	1	0	93	1	137
2018	FI-01	55	30	10	5	0	0	0	85	5	20
2018	FI-02	50	39	7	0	0	4	0	93	0	46
2018	FI-03	61	35	4	0	0	0	0	96	0	46
2018	FI-04	55	41	0	5	0	0	0	95	5	22
2017	FI	41	44	8	4	1	3	1	87	4	148
2017	FI-01	44	38	18	0	0	0	0	82	0	23
2017	FI-02	38	42	10	5	2	4	0	83	7	50
2017	FI-03	42	48	2	2	0	4	2	96	2	50
2017	FI-04	45	45	9	0	0	0	0	91	0	22
2014	FI	49	36	11	0	1	4	0	88	1	142
2014	FI-01	55	36	9	0	0	0	0	91	0	22
2014	FI-02	40	40	14	0	2	4	0	83	2	50
2014	FI-03	53	34	9	0	0	4	0	91	0	47
2014	FI-04	57	30	9	0	0	4	0	91	0	23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	51	39	6	1	4	93	1	140
2020	FI-01	53	40	7	0	0	93	0	15
2020	FI-02	53	32	9	0	6	91	0	47
2020	FI-03	48	44	4	2	2	94	2	48
2020	FI-04	54	42	0	0	4	100	0	26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	37	7	4	3	6	1	85	7	141
2020	FI-01	47	47	0	7	0	0	0	93	7	15
2020	FI-02	47	34	11	2	0	6	0	86	2	47
2020	FI-03	45	31	4	6	8	4	2	80	15	49
2020	FI-04	31	50	4	0	0	12	4	95	0	26

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	63	33	1	1	1	0	96	2	141
2020	FI-01	67	33	0	0	0	0	100	0	15
2020	FI-02	77	23	0	0	0	0	100	0	47
2020	FI-03	59	35	2	2	2	0	94	4	49
2020	FI-04	50	46	4	0	0	0	96	0	26
2019	FI	62	33	4	0	0	0	96	0	135
2019	FI-01	44	38	19	0	0	0	81	0	16
2019	FI-02	65	28	7	0	0	0	93	0	43
2019	FI-03	63	37	0	0	0	0	100	0	52
2019	FI-04	64	36	0	0	0	0	100	0	22
2018	FI	59	36	4	1	0	0	96	1	137
2018	FI-01	65	30	5	0	0	0	95	0	20
2018	FI-02	50	43	4	2	0	0	93	2	46
2018	FI-03	63	33	4	0	0	0	96	0	46
2018	FI-04	68	32	0	0	0	0	100	0	22
2017	FI	48	45	6	1	1	0	92	1	148
2017	FI-01	61	39	0	0	0	0	100	0	23
2017	FI-02	43	44	13	0	0	0	87	0	50
2017	FI-03	48	48	4	0	0	0	96	0	50
2017	FI-04	45	50	5	0	0	0	95	0	22
2014	FI	58	37	3	1	1	1	95	2	141
2014	FI-01	60	36	4	0	0	0	96	0	22
2014	FI-02	54	36	4	2	2	2	92	4	50
2014	FI-03	57	39	2	0	2	0	96	2	46
2014	FI-04	65	35	0	0	0	0	100	0	23

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	33	5	5	1	1	89	6	138
2020	FI-01	60	33	0	7	0	0	93	7	15
2020	FI-02	64	24	4	2	2	2	91	5	45
2020	FI-03	56	31	6	6	0	0	88	6	48
2020	FI-04	42	46	8	4	0	0	88	4	26
2019	FI	59	32	7	1	0	0	91	1	135
2019	FI-01	40	40	13	7	0	0	80	7	15
2019	FI-02	70	19	9	2	0	0	88	2	43
2019	FI-03	55	40	6	0	0	0	94	0	53
2019	FI-04	59	36	5	0	0	0	95	0	22
2018	FI	48	42	8	1	0	0	91	1	139
2018	FI-01	57	29	10	5	0	0	86	5	21
2018	FI-02	35	48	15	2	0	0	83	2	46
2018	FI-03	51	45	4	0	0	0	96	0	47
2018	FI-04	55	45	0	0	0	0	100	0	22
2017	FI	44	39	11	3	1	1	85	4	148
2017	FI-01	47	47	6	0	0	0	94	0	23
2017	FI-02	42	30	14	9	2	4	75	11	50
2017	FI-03	48	42	10	0	0	0	90	0	50
2017	FI-04	45	45	9	0	0	0	91	0	22
2014	FI	38	49	8	3	1	1	87	4	142
2014	FI-01	36	64	0	0	0	0	100	0	22
2014	FI-02	46	34	14	2	4	0	80	6	50
2014	FI-03	32	55	9	2	0	2	89	2	47
2014	FI-04	35	52	4	9	0	0	87	9	23

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	34	5	5	1	0	89	6	141
2020	FI-01	60	33	7	0	0	0	93	0	15
2020	FI-02	66	23	4	6	0	0	89	6	47
2020	FI-03	55	33	6	4	2	0	88	6	49
2020	FI-04	38	54	4	4	0	0	92	4	26
2019	FI	56	33	8	2	0	0	90	2	135
2019	FI-01	50	19	19	13	0	0	69	13	16
2019	FI-02	65	23	9	2	0	0	88	2	43
2019	FI-03	56	40	4	0	0	0	96	0	52
2019	FI-04	41	50	9	0	0	0	91	0	22
2018	FI	45	46	9	0	0	0	91	0	136
2018	FI-01	50	40	10	0	0	0	90	0	20
2018	FI-02	36	48	16	0	0	0	84	0	44
2018	FI-03	45	49	6	0	0	0	94	0	47
2018	FI-04	50	50	0	0	0	0	100	0	22
2017	FI	46	40	10	2	1	1	87	4	146
2017	FI-01	56	44	0	0	0	0	100	0	23
2017	FI-02	45	28	18	7	2	0	73	9	49
2017	FI-03	45	49	6	0	0	0	94	0	49
2017	FI-04	50	41	5	0	0	5	95	0	22
2014	FI	36	52	10	2	1	0	87	3	142
2014	FI-01	36	64	0	0	0	0	100	0	22
2014	FI-02	42	38	16	2	2	0	80	4	50
2014	FI-03	28	62	9	2	0	0	89	2	47
2014	FI-04	39	48	9	4	0	0	87	4	23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	27	14	4	0	3	0	82	4	141
2020	FI-01	53	33	13	0	0	0	0	87	0	15
2020	FI-02	62	15	13	4	0	6	0	82	5	47
2020	FI-03	53	24	16	4	0	2	0	79	4	49
2020	FI-04	38	46	12	4	0	0	0	85	4	26
2019	FI	51	26	15	4	2	1	0	78	7	136
2019	FI-01	25	19	44	6	6	0	0	44	13	16
2019	FI-02	65	19	5	7	5	0	0	84	12	43
2019	FI-03	51	38	8	4	0	0	0	89	4	53
2019	FI-04	41	18	36	0	0	5	0	62	0	22
2018	FI	44	35	17	3	0	2	0	80	3	139
2018	FI-01	38	33	19	10	0	0	0	71	10	21
2018	FI-02	43	30	22	2	0	2	0	76	2	46
2018	FI-03	45	38	11	2	0	4	0	87	2	47
2018	FI-04	50	36	14	0	0	0	0	86	0	22
2017	FI	44	36	11	4	3	3	1	82	6	148
2017	FI-01	49	39	8	0	0	0	4	91	0	23
2017	FI-02	42	24	16	9	6	4	0	68	15	50
2017	FI-03	46	46	4	2	0	2	0	94	2	50
2017	FI-04	45	36	14	0	0	5	0	86	0	22
2014	FI	34	37	16	8	3	1	0	73	11	142
2014	FI-01	31	46	18	4	0	0	0	78	4	22
2014	FI-02	38	34	10	8	8	2	0	73	16	50
2014	FI-03	32	38	19	9	0	2	0	72	9	47
2014	FI-04	35	35	22	9	0	0	0	70	9	23

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	FI	26	42	33	141
2020	FI-01	7	40	53	15
2020	FI-02	32	34	34	47
2020	FI-03	22	43	35	49
2020	FI-04	27	58	15	26
2019	FI	26	31	43	135
2019	FI-01	27	47	27	15
2019	FI-02	33	30	37	43
2019	FI-03	17	34	49	53
2019	FI-04	36	14	50	22
2018	FI	28	45	27	139
2018	FI-01	43	24	33	21
2018	FI-02	37	33	30	46
2018	FI-03	17	60	23	47
2018	FI-04	18	64	18	22
2017	FI	28	44	28	147
2017	FI-01	46	29	25	23
2017	FI-02	28	40	32	50
2017	FI-03	20	50	30	50
2017	FI-04	24	57	19	21
2014	FI	39	27	34	142
2014	FI-01	45	27	28	22
2014	FI-02	48	14	38	50
2014	FI-03	34	40	26	47
2014	FI-04	22	30	48	23

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	FI	6	58	28	3	0	6	36
2020	FI-02	0	73	20	0	0	7	15
2020	FI-03	0	55	36	0	0	9	11
2019	FI	9	66	17	0	0	9	35
2019	FI-02	0	86	7	0	0	7	14
2018	FI	8	56	28	3	0	5	39
2018	FI-02	0	65	24	0	0	12	17
2017	FI	7	60	29	3	0	0	40
2017	FI-01	0	91	9	0	0	0	10
2017	FI-02	0	49	42	9	0	0	14
2017	FI-03	20	60	20	0	0	0	10
2014	FI	7	67	20	2	9999	4	55
2014	FI-01	0	70	30	0	9999	0	10
2014	FI-02	0	75	17	4	9999	4	24
2014	FI-03	19	63	13	0	9999	6	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FI	7	93	136
2019	FI-01	0	100	16
2018	FI	7	93	139
2018	FI-01	0	100	20
2018	FI-02	11	89	46

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	50	50	10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	50	50	10

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	50	50	10

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	50	50	10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	21	11	7	2	1	46	11	75	8	141
2020	FI-01	47	0	13	7	0	33	0	70	10	15
2020	FI-02	23	11	9	0	2	43	13	76	5	47
2020	FI-03	14	14	6	2	2	41	20	74	11	49
2020	FI-04	15	15	4	4	0	62	0	80	10	26
2019	FI	15	16	15	0	1	40	11	65	3	136
2019	FI-01	13	19	25	0	0	31	13	56	0	16
2019	FI-02	19	14	9	0	2	51	5	74	5	43
2019	FI-03	19	17	13	0	0	34	17	73	0	53
2019	FI-04	0	14	27	0	5	45	9	30	10	22
2018	FI	19	14	14	3	0	39	11	66	6	140
2018	FI-01	14	10	24	0	0	38	14	50	0	21
2018	FI-02	17	17	17	4	0	39	4	62	8	46
2018	FI-03	19	15	13	2	0	40	13	70	4	48
2018	FI-04	23	9	5	5	0	41	18	78	11	22
2017	FI	12	25	14	3	2	32	12	66	10	147
2017	FI-01	17	17	17	4	0	36	10	62	8	23
2017	FI-02	8	26	19	6	2	32	8	56	13	50
2017	FI-03	12	22	14	2	0	29	20	68	4	49
2017	FI-04	18	36	0	0	0	41	5	100	0	22
2014	FI	11	15	15	2	1	36	19	59	8	142
2014	FI-01	18	22	4	9	0	31	15	75	17	22
2014	FI-02	12	12	16	2	2	34	22	55	9	50
2014	FI-03	6	17	19	0	0	36	21	55	0	47
2014	FI-04	13	13	13	0	4	43	13	60	10	23

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	37	33	9	3	1	16	1	84	5	141
2020	FI-01	53	13	7	7	0	20	0	83	8	15
2020	FI-02	38	28	11	2	2	19	0	82	5	47
2020	FI-03	33	39	12	2	2	10	2	81	5	49
2020	FI-04	35	46	4	4	0	12	0	91	4	26
2019	FI	35	32	14	1	1	18	1	81	2	136
2019	FI-01	25	25	19	6	0	19	6	67	8	16
2019	FI-02	42	16	14	0	2	26	0	78	3	43
2019	FI-03	38	40	11	0	0	11	0	87	0	53
2019	FI-04	18	45	18	0	0	18	0	78	0	22
2018	FI	30	34	19	2	0	14	1	76	3	140
2018	FI-01	29	29	14	0	0	24	5	80	0	21
2018	FI-02	30	30	26	2	0	11	0	68	2	46
2018	FI-03	25	46	15	2	0	10	2	81	2	48
2018	FI-04	41	23	14	5	0	18	0	78	6	22
2017	FI	29	42	14	2	2	10	1	79	5	148
2017	FI-01	33	39	13	4	0	11	0	81	5	23
2017	FI-02	24	38	19	4	2	14	0	71	7	50
2017	FI-03	30	44	16	0	0	8	2	82	0	50
2017	FI-04	36	50	5	0	0	9	0	95	0	22
2014	FI	20	35	18	1	1	23	2	74	2	142
2014	FI-01	18	36	13	4	0	28	0	75	6	22
2014	FI-02	22	24	18	0	2	30	4	70	3	50
2014	FI-03	15	43	21	0	0	19	2	73	0	47
2014	FI-04	26	43	17	0	0	13	0	80	0	23

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	6	94	141
2020	FI-03	10	90	49
2020	FI-04	0	100	26

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	21	15	7	2	1	43	10	77	8	140
2020	FI-01	47	13	13	0	0	27	0	82	0	15
2020	FI-02	24	15	9	4	2	39	7	72	12	46
2020	FI-03	14	14	6	2	2	39	22	74	11	49
2020	FI-04	19	19	4	0	0	58	0	91	0	26
2019	FI	15	18	17	1	1	36	12	63	4	136
2019	FI-01	13	19	31	0	0	19	19	50	0	16
2019	FI-02	19	14	12	2	2	44	7	67	10	43
2019	FI-03	19	21	15	0	2	32	11	70	3	53
2019	FI-04	0	14	23	0	0	45	18	38	0	22
2018	FI	20	17	14	2	1	39	7	68	5	140
2018	FI-01	10	15	25	0	0	45	5	50	0	20
2018	FI-02	21	17	17	6	0	34	4	62	10	47
2018	FI-03	21	19	10	0	2	38	10	76	4	48
2018	FI-04	23	14	9	0	0	45	9	80	0	22
2017	FI	18	21	15	1	1	36	9	69	5	147
2017	FI-01	21	17	13	4	0	31	15	69	8	23
2017	FI-02	16	22	16	2	0	39	4	68	4	49
2017	FI-03	18	14	22	0	0	32	14	59	0	50
2017	FI-04	18	36	0	0	0	45	0	100	0	22
2014	FI	13	15	11	0	1	41	19	70	2	141
2014	FI-01	24	19	9	0	0	28	20	82	0	21
2014	FI-02	10	14	10	0	2	40	24	67	6	50
2014	FI-03	11	11	13	0	0	47	19	63	0	47
2014	FI-04	13	22	13	0	0	43	9	73	0	23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	38	35	6	4	1	15	1	87	6	141
2020	FI-01	47	33	13	0	0	7	0	86	0	15
2020	FI-02	40	28	6	6	2	17	0	82	10	47
2020	FI-03	35	39	8	4	2	10	2	84	7	49
2020	FI-04	38	42	0	0	0	19	0	100	0	26
2019	FI	35	32	12	1	1	18	1	82	4	136
2019	FI-01	31	25	25	6	0	13	0	64	7	16
2019	FI-02	42	16	9	2	2	26	2	81	6	43
2019	FI-03	36	40	9	0	2	13	0	87	2	53
2019	FI-04	18	45	14	0	0	18	5	82	0	22
2018	FI	34	31	19	3	1	11	1	74	4	140
2018	FI-01	30	25	15	5	0	25	0	73	7	20
2018	FI-02	32	30	26	6	0	4	2	66	7	47
2018	FI-03	33	35	17	0	2	10	2	79	2	48
2018	FI-04	45	27	14	0	0	14	0	84	0	22
2017	FI	28	41	14	1	1	11	4	82	2	147
2017	FI-01	42	29	18	0	0	0	11	80	0	23
2017	FI-02	22	38	16	2	0	21	2	77	3	50
2017	FI-03	27	49	12	0	0	8	4	86	0	49
2017	FI-04	36	45	9	0	0	9	0	90	0	22
2014	FI	24	36	12	0	1	25	2	83	1	142
2014	FI-01	22	45	9	0	0	24	0	88	0	22
2014	FI-02	20	28	16	0	2	30	4	73	3	50
2014	FI-03	26	38	11	0	0	23	2	86	0	47
2014	FI-04	30	39	9	0	0	22	0	89	0	23

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	23	16	11	5	3	68	16	140
2020	FI-01	20	27	27	20	7	0	47	27	15
2020	FI-02	32	23	23	13	4	4	58	18	47
2020	FI-03	52	15	15	6	8	4	70	15	48
2020	FI-04	62	31	0	8	0	0	92	8	26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	32	22	9	7	0	1	62	16	141
2020	FI-01	20	60	7	7	0	0	7	86	7	15
2020	FI-02	34	26	26	4	11	0	0	60	15	47
2020	FI-03	31	31	22	10	6	0	0	61	16	49
2020	FI-04	31	35	15	12	8	0	0	65	19	26
2019	FI	30	22	26	10	10	1	1	53	20	136
2019	FI-01	19	19	38	13	13	0	0	38	25	16
2019	FI-02	19	28	35	7	9	2	0	48	17	43
2019	FI-03	43	21	17	9	8	0	2	65	17	53
2019	FI-04	32	14	23	14	18	0	0	45	32	22
2018	FI	18	28	27	13	14	0	1	46	27	140
2018	FI-01	19	14	29	19	19	0	0	33	38	21
2018	FI-02	13	22	33	11	20	0	2	36	31	46
2018	FI-03	27	31	21	13	8	0	0	58	21	48
2018	FI-04	5	50	23	14	9	0	0	55	23	22
2017	FI	16	23	28	14	16	1	2	40	32	148
2017	FI-01	17	17	44	18	4	0	0	33	22	23
2017	FI-02	22	18	18	12	29	0	2	40	42	50
2017	FI-03	14	32	24	14	14	0	2	47	29	50
2017	FI-04	9	23	36	18	9	0	5	33	29	22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	23	32	24	11	10	0	0	55	21	141
2020	FI-01	53	27	13	7	0	0	0	80	7	15
2020	FI-02	26	38	26	6	4	0	0	64	11	47
2020	FI-03	27	24	27	10	12	0	0	51	22	49
2020	FI-04	0	38	27	19	15	0	0	38	35	26
2019	FI	17	39	26	10	7	1	1	57	17	136
2019	FI-01	25	50	13	0	6	0	6	80	7	16
2019	FI-02	21	35	30	7	5	2	0	57	12	43
2019	FI-03	15	42	21	15	8	0	0	57	23	53
2019	FI-04	9	32	36	9	9	0	5	43	19	22
2018	FI	18	34	31	13	4	1	0	52	17	140
2018	FI-01	33	33	29	5	0	0	0	67	5	21
2018	FI-02	17	28	33	11	7	4	0	48	18	46
2018	FI-03	15	38	29	17	2	0	0	52	19	48
2018	FI-04	9	41	32	14	5	0	0	50	18	22
2017	FI	17	29	30	16	6	1	0	47	22	148
2017	FI-01	17	44	17	13	10	0	0	61	22	23
2017	FI-02	24	36	26	14	0	0	0	60	14	50
2017	FI-03	18	22	32	22	4	2	0	41	27	50
2017	FI-04	5	14	50	14	18	0	0	18	32	22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	34	18	10	9	0	1	62	20	140
2020	FI-01	53	40	0	7	0	0	0	93	7	15
2020	FI-02	32	36	17	11	0	0	4	71	11	47
2020	FI-03	31	24	24	6	14	0	0	55	20	49
2020	FI-04	4	44	20	20	12	0	0	48	32	25
2019	FI	24	37	24	7	6	1	1	62	14	135
2019	FI-01	50	38	6	0	0	0	6	93	0	16
2019	FI-02	28	40	26	0	5	2	0	69	5	43
2019	FI-03	21	32	28	9	9	0	0	53	19	53
2019	FI-04	5	43	19	24	5	0	5	50	30	21
2018	FI	22	37	22	9	8	1	1	61	17	139
2018	FI-01	48	29	19	5	0	0	0	76	5	21
2018	FI-02	26	30	24	4	11	2	2	59	16	46
2018	FI-03	15	43	19	17	6	0	0	57	23	47
2018	FI-04	5	45	32	5	14	0	0	50	18	22
2017	FI	21	36	22	11	6	2	1	59	18	148
2017	FI-01	25	40	17	13	6	0	0	65	18	23
2017	FI-02	36	28	28	6	0	0	3	65	6	50
2017	FI-03	16	38	20	16	6	4	0	56	23	50
2017	FI-04	0	41	23	14	23	0	0	41	36	22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	36	18	6	5	0	1	70	12	141
2020	FI-01	53	27	7	7	0	0	7	86	7	15
2020	FI-02	34	38	19	6	0	0	2	74	7	47
2020	FI-03	45	22	20	4	8	0	0	67	12	49
2020	FI-04	0	65	23	12	0	0	0	65	12	26
2019	FI	28	28	24	13	4	1	2	58	17	136
2019	FI-01	44	19	19	6	6	0	6	67	13	16
2019	FI-02	26	37	19	14	2	2	0	64	17	43
2019	FI-03	32	23	26	11	6	0	2	56	17	53
2019	FI-04	14	27	32	23	0	0	5	43	24	22
2018	FI	27	30	25	12	3	1	2	59	16	137
2018	FI-01	50	10	30	10	0	0	0	60	10	20
2018	FI-02	20	33	26	9	7	2	4	56	16	46
2018	FI-03	28	30	20	17	2	0	2	60	20	46
2018	FI-04	18	41	27	14	0	0	0	59	14	22
2017	FI	27	35	19	13	3	1	3	64	16	148
2017	FI-01	25	28	17	22	4	0	4	55	28	23
2017	FI-02	38	34	18	8	0	0	3	74	8	50
2017	FI-03	22	44	18	10	0	2	4	70	11	50
2017	FI-04	14	23	27	23	14	0	0	36	36	22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	30	12	8	4	0	2	75	12	141
2020	FI-01	60	27	0	7	0	0	7	93	7	15
2020	FI-02	45	30	15	6	0	0	4	78	7	47
2020	FI-03	51	27	12	4	6	0	0	78	10	49
2020	FI-04	27	38	12	19	4	0	0	65	23	26
2019	FI	57	23	12	5	1	1	1	81	7	136
2019	FI-01	63	19	13	0	6	0	0	81	6	16
2019	FI-02	63	19	16	0	0	2	0	83	0	43
2019	FI-03	60	23	8	6	2	0	2	85	8	53
2019	FI-04	36	27	14	18	0	0	5	67	19	22
2018	FI	46	30	12	5	1	1	4	80	7	140
2018	FI-01	67	19	10	0	0	0	5	90	0	21
2018	FI-02	41	33	13	4	0	2	7	81	5	46
2018	FI-03	52	23	10	8	2	0	4	78	11	48
2018	FI-04	27	50	18	0	5	0	0	77	5	22
2017	FI	38	35	15	6	1	1	4	76	8	148
2017	FI-01	31	31	22	4	0	0	13	70	5	23
2017	FI-02	54	32	8	4	0	0	2	88	4	50
2017	FI-03	36	32	18	8	0	2	4	72	9	50
2017	FI-04	14	50	18	9	9	0	0	64	18	22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	35	28	20	9	9	0	0	62	18	141
2020	FI-01	60	20	13	0	7	0	0	80	7	15
2020	FI-02	32	32	21	9	6	0	0	64	15	47
2020	FI-03	33	24	22	12	8	0	0	57	20	49
2020	FI-04	35	31	19	4	12	0	0	65	15	26
2019	FI	39	31	17	7	5	0	1	70	13	136
2019	FI-01	50	25	6	0	19	0	0	75	19	16
2019	FI-02	37	35	14	12	2	0	0	72	14	43
2019	FI-03	42	28	19	8	2	0	2	71	10	53
2019	FI-04	32	32	23	5	9	0	0	64	14	22
2018	FI	35	31	21	6	6	1	0	67	12	140
2018	FI-01	33	29	24	5	10	0	0	62	14	21
2018	FI-02	30	33	20	7	9	2	0	64	16	46
2018	FI-03	40	29	23	6	2	0	0	69	8	48
2018	FI-04	36	32	23	5	5	0	0	68	9	22
2017	FI	30	37	16	10	6	1	0	68	16	146
2017	FI-01	25	51	5	15	5	0	0	75	20	21
2017	FI-02	36	31	22	8	4	0	0	66	12	50
2017	FI-03	32	34	16	12	6	0	0	66	18	50
2017	FI-04	23	41	18	5	14	0	0	64	18	22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	30	23	20	11	9	8	57	22	141
2020	FI-01	33	33	7	0	7	20	83	8	15
2020	FI-02	28	21	21	9	17	4	51	27	47
2020	FI-03	31	18	22	16	6	6	52	24	49
2020	FI-04	35	31	15	12	0	8	71	13	26

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	37	18	2	2	1	1	77	4	138
2020	FI-01	53	27	13	0	0	7	0	86	0	15
2020	FI-02	43	30	19	2	4	0	2	74	7	47
2020	FI-03	43	37	15	4	0	0	0	80	4	46
2020	FI-04	19	58	23	0	0	0	0	77	0	26
2019	FI	32	40	21	4	1	1	1	74	5	136
2019	FI-01	50	13	25	0	6	6	0	67	7	16
2019	FI-02	28	44	23	2	0	2	0	74	2	43
2019	FI-03	34	45	13	8	0	0	0	79	8	53
2019	FI-04	27	32	32	5	0	0	5	62	5	22
2018	FI	32	35	24	3	4	1	1	68	7	136
2018	FI-01	53	21	26	0	0	0	0	74	0	19
2018	FI-02	31	38	22	2	2	4	0	72	5	45
2018	FI-03	23	40	23	6	4	0	2	65	11	47
2018	FI-04	27	36	27	0	9	0	0	64	9	22
2017	FI	33	38	17	9	1	1	1	73	10	146
2017	FI-01	42	38	20	0	0	0	0	80	0	21
2017	FI-02	34	32	20	12	0	0	2	67	12	50
2017	FI-03	32	44	16	6	2	0	0	76	8	50
2017	FI-04	27	45	9	18	0	0	0	73	18	22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	28	40	23	6	2	0	1	69	9	141
2020	FI-01	47	40	7	7	0	0	0	87	7	15
2020	FI-02	40	38	17	2	0	0	2	80	2	47
2020	FI-03	27	37	24	8	4	0	0	63	12	49
2020	FI-04	4	50	38	8	0	0	0	54	8	26
2019	FI	28	34	30	7	1	1	0	62	7	136
2019	FI-01	44	31	25	0	0	0	0	75	0	16
2019	FI-02	33	35	21	7	2	2	0	69	10	43
2019	FI-03	26	34	30	9	0	0	0	60	9	53
2019	FI-04	14	27	55	5	0	0	0	41	5	22
2018	FI	26	39	19	12	3	1	1	66	15	137
2018	FI-01	42	26	21	11	0	0	0	68	11	19
2018	FI-02	24	44	16	9	2	4	0	72	12	45
2018	FI-03	23	35	21	15	4	0	2	60	19	48
2018	FI-04	14	50	23	9	5	0	0	64	14	22
2017	FI	29	35	21	10	3	1	1	65	13	146
2017	FI-01	23	63	9	5	0	0	0	86	5	21
2017	FI-02	43	34	16	4	0	0	2	79	4	50
2017	FI-03	26	24	26	18	4	0	2	51	22	50
2017	FI-04	5	36	36	14	9	0	0	41	23	22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	34	18	7	1	0	1	74	8	140
2020	FI-01	60	33	7	0	0	0	0	93	0	15
2020	FI-02	43	33	13	9	0	0	2	78	9	46
2020	FI-03	41	35	18	6	0	0	0	76	6	49
2020	FI-04	23	38	27	12	0	0	0	62	12	26
2019	FI	34	34	26	5	1	1	0	68	6	136
2019	FI-01	50	38	13	0	0	0	0	88	0	16
2019	FI-02	35	35	23	5	0	2	0	71	5	43
2019	FI-03	36	34	23	8	0	0	0	70	8	53
2019	FI-04	18	23	50	5	5	0	0	41	9	22
2018	FI	30	36	20	9	4	1	0	67	13	137
2018	FI-01	37	26	21	11	5	0	0	63	16	19
2018	FI-02	29	40	18	4	4	4	0	72	9	45
2018	FI-03	31	35	19	13	2	0	0	67	15	48
2018	FI-04	18	41	27	9	5	0	0	59	14	22
2017	FI	34	34	16	12	3	1	1	69	15	146
2017	FI-01	34	52	9	5	0	0	0	86	5	21
2017	FI-02	43	22	14	16	4	0	0	65	20	50
2017	FI-03	34	32	18	12	2	0	2	67	14	50
2017	FI-04	14	45	27	9	5	0	0	59	14	22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	28	11	4	4	1	81	8	141
2020	FI-01	60	20	13	0	7	0	80	7	15
2020	FI-02	45	32	13	6	0	4	80	7	47
2020	FI-03	63	20	6	4	6	0	84	10	49
2020	FI-04	42	42	12	4	0	0	85	4	26
2019	FI	53	29	17	1	1	0	82	1	136
2019	FI-01	69	19	13	0	0	0	88	0	16
2019	FI-02	35	44	19	0	2	0	79	2	43
2019	FI-03	66	17	15	2	0	0	83	2	53
2019	FI-04	45	32	23	0	0	0	77	0	22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	34	29	19	13	4	1	63	17	140
2020	FI-01	40	27	27	7	0	0	67	7	15
2020	FI-02	32	30	19	9	9	2	63	17	47
2020	FI-03	41	14	27	16	2	0	55	18	49
2020	FI-04	20	64	0	16	0	0	84	16	25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	31	18	6	4	0	2	72	9	141
2020	FI-01	80	13	7	0	0	0	0	93	0	15
2020	FI-02	36	36	15	9	0	0	4	76	9	47
2020	FI-03	41	29	18	6	6	0	0	69	12	49
2020	FI-04	19	42	31	0	4	0	4	64	4	26
2019	FI	36	29	21	11	2	1	1	65	14	135
2019	FI-01	50	25	13	0	6	0	6	80	7	16
2019	FI-02	33	26	33	5	2	2	0	60	7	43
2019	FI-03	38	29	13	17	2	0	0	67	19	52
2019	FI-04	27	32	23	18	0	0	0	59	18	22
2018	FI	28	33	25	9	4	1	0	61	13	137
2018	FI-01	37	26	26	11	0	0	0	63	11	19
2018	FI-02	29	42	16	7	2	4	0	74	9	45
2018	FI-03	25	29	27	13	6	0	0	54	19	48
2018	FI-04	23	27	36	5	9	0	0	50	14	22
2017	FI	33	30	21	8	4	1	2	66	12	145
2017	FI-01	35	29	31	0	0	0	5	68	0	20
2017	FI-02	48	26	18	5	2	0	2	75	7	50
2017	FI-03	32	34	18	8	4	2	2	69	13	50
2017	FI-04	5	32	27	23	14	0	0	36	36	22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	53	24	14	4	3	0	3	79	7	139
2020	FI-01	40	20	20	13	0	0	7	64	14	15
2020	FI-02	51	26	13	4	4	0	2	78	9	47
2020	FI-03	60	21	9	2	4	0	4	84	7	47
2020	FI-04	54	35	12	0	0	0	0	88	0	26
2019	FI	57	20	13	4	2	0	4	80	7	136
2019	FI-01	63	19	6	6	6	0	0	81	13	16
2019	FI-02	58	23	9	2	2	0	5	85	5	43
2019	FI-03	55	19	17	8	2	0	0	74	9	53
2019	FI-04	59	14	14	0	0	0	14	84	0	22
2018	FI	57	22	9	6	4	1	1	81	10	136
2018	FI-01	61	28	6	6	0	0	0	89	6	18
2018	FI-02	60	18	9	7	4	2	0	80	11	45
2018	FI-03	56	21	8	8	6	0	0	77	15	48
2018	FI-04	45	32	14	0	0	0	9	85	0	22
2017	FI	53	32	6	3	4	1	1	87	7	148
2017	FI-01	54	38	4	0	0	0	4	96	0	23
2017	FI-02	56	38	0	2	5	0	0	93	7	50
2017	FI-03	54	28	8	2	6	0	2	84	8	50
2017	FI-04	45	23	18	14	0	0	0	68	14	22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	32	33	23	7	4	1	65	12	140
2020	FI-01	47	13	27	7	7	0	60	13	15
2020	FI-02	32	36	21	6	2	2	70	9	47
2020	FI-03	35	29	20	10	6	0	63	16	49
2020	FI-04	20	48	24	4	4	0	68	8	25

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	23	9	1	2	0	10	87	4	141
2020	FI-01	53	27	7	7	0	0	7	86	7	15
2020	FI-02	51	28	13	0	0	0	9	86	0	47
2020	FI-03	57	22	4	2	6	0	8	87	9	49
2020	FI-04	62	19	4	0	0	0	15	95	0	26
2019	FI	71	13	8	1	1	1	4	89	2	135
2019	FI-01	69	19	13	0	0	0	0	88	0	16
2019	FI-02	70	16	9	0	0	2	2	90	0	43
2019	FI-03	71	10	10	4	2	0	4	84	6	52
2019	FI-04	73	14	0	0	0	0	14	100	0	22
2018	FI	64	14	7	4	3	1	7	85	7	136
2018	FI-01	63	26	5	5	0	0	0	89	5	19
2018	FI-02	60	13	4	9	4	2	7	80	15	45
2018	FI-03	69	13	4	0	4	2	8	91	5	48
2018	FI-04	62	10	19	0	0	0	10	79	0	21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	75	11	5	1	1	1	4	92	3	141
2020	FI-01	87	0	13	0	0	0	0	87	0	15
2020	FI-02	70	13	6	0	2	0	9	91	2	47
2020	FI-03	76	12	4	2	2	2	2	91	4	49
2020	FI-04	81	12	0	0	0	4	4	100	0	26
2019	FI	81	6	6	0	1	2	4	93	1	135
2019	FI-01	88	6	6	0	0	0	0	94	0	16
2019	FI-02	84	2	12	0	0	2	0	88	0	43
2019	FI-03	83	8	2	0	2	0	6	96	2	52
2019	FI-04	68	9	5	0	0	9	9	94	0	22
2018	FI	73	8	9	2	1	0	6	87	4	135
2018	FI-01	74	0	21	0	5	0	0	74	5	19
2018	FI-02	64	16	11	5	2	0	2	81	7	44
2018	FI-03	77	9	2	2	0	0	11	95	2	47
2018	FI-04	82	0	9	0	0	0	9	90	0	22
2017	FI	73	12	4	4	2	1	3	89	6	148
2017	FI-01	74	13	10	4	0	0	0	86	4	23
2017	FI-02	62	18	4	6	5	0	6	85	11	50
2017	FI-03	80	10	4	2	2	0	2	92	4	50
2017	FI-04	91	5	0	0	0	5	0	100	0	22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	73	15	4	4	1	0	4	91	4	140
2020	FI-01	87	7	7	0	0	0	0	93	0	15
2020	FI-02	68	17	2	2	2	0	9	93	5	47
2020	FI-03	76	14	4	4	0	0	2	92	4	49
2020	FI-04	76	16	4	4	0	0	0	92	4	25
2019	FI	71	18	8	1	1	1	1	90	1	136
2019	FI-01	69	25	6	0	0	0	0	94	0	16
2019	FI-02	63	19	16	0	0	2	0	83	0	43
2019	FI-03	77	17	4	0	2	0	0	94	2	53
2019	FI-04	73	14	5	5	0	0	5	90	5	22
2018	FI	61	23	9	4	1	0	1	85	6	140
2018	FI-01	52	24	19	5	0	0	0	76	5	21
2018	FI-02	52	26	11	7	2	0	2	80	9	46
2018	FI-03	65	21	6	4	2	0	2	87	6	48
2018	FI-04	73	23	5	0	0	0	0	95	0	22
2017	FI	61	22	7	6	2	1	2	86	7	148
2017	FI-01	65	21	4	10	0	0	0	86	10	23
2017	FI-02	58	22	10	4	3	0	4	83	7	50
2017	FI-03	64	20	6	6	2	0	2	86	8	50
2017	FI-04	64	32	5	0	0	0	0	95	0	22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	66	18	6	4	2	0	4	88	6	141
2020	FI-01	87	0	7	7	0	0	0	87	7	15
2020	FI-02	57	21	6	4	2	0	9	86	7	47
2020	FI-03	73	12	8	0	4	0	2	88	4	49
2020	FI-04	62	35	4	0	0	0	0	96	0	26
2019	FI	70	16	8	3	1	0	1	87	4	135
2019	FI-01	80	20	0	0	0	0	0	100	0	15
2019	FI-02	58	23	16	0	2	0	0	81	2	43
2019	FI-03	87	4	2	6	2	0	0	91	8	53
2019	FI-04	50	27	14	5	0	0	5	81	5	22
2018	FI	64	19	9	4	1	1	1	85	6	140
2018	FI-01	62	14	19	5	0	0	0	76	5	21
2018	FI-02	48	35	11	2	2	2	0	84	4	46
2018	FI-03	75	8	4	6	2	0	4	87	9	48
2018	FI-04	73	18	9	0	0	0	0	91	0	22
2017	FI	65	17	8	3	5	1	2	84	8	148
2017	FI-01	65	22	8	4	0	0	0	87	4	23
2017	FI-02	48	20	16	6	7	0	4	71	13	50
2017	FI-03	76	12	4	0	6	0	2	90	6	50
2017	FI-04	82	18	0	0	0	0	0	100	0	22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	62	13	7	4	0	14	88	4	141
2020	FI-01	67	7	7	0	0	20	92	0	15
2020	FI-02	62	9	2	6	0	21	89	8	47
2020	FI-03	63	14	8	4	0	10	86	5	49
2020	FI-04	62	23	15	0	0	0	85	0	26
2019	FI	66	12	3	2	1	16	93	4	134
2019	FI-01	75	6	0	0	0	19	100	0	16
2019	FI-02	58	12	2	2	0	26	94	3	43
2019	FI-03	71	12	4	2	2	10	91	4	51
2019	FI-04	64	14	5	5	0	14	89	5	22
2018	FI	50	15	6	3	2	23	85	6	141
2018	FI-01	48	5	10	5	0	33	79	7	21
2018	FI-02	45	6	6	2	2	38	83	7	47
2018	FI-03	50	19	6	4	4	17	83	10	48
2018	FI-04	64	32	5	0	0	0	95	0	22
2017	FI	58	17	4	4	1	17	90	5	147
2017	FI-01	60	13	0	10	0	18	88	12	23
2017	FI-02	56	14	2	2	0	26	95	3	50
2017	FI-03	60	14	6	4	2	14	86	7	50
2017	FI-04	59	32	9	0	0	0	91	0	22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	79	9	6	1	1	0	4	92	2	140
2020	FI-01	80	7	13	0	0	0	0	87	0	15
2020	FI-02	74	11	4	2	0	0	9	93	2	47
2020	FI-03	85	6	2	0	4	0	2	94	4	48
2020	FI-04	85	8	8	0	0	0	0	92	0	26
2019	FI	78	10	4	2	0	0	6	94	2	136
2019	FI-01	81	13	0	0	0	0	6	100	0	16
2019	FI-02	74	12	7	2	0	0	5	90	2	43
2019	FI-03	79	11	2	4	0	0	4	94	4	53
2019	FI-04	77	5	5	0	0	0	14	95	0	22
2018	FI	70	15	8	1	0	0	6	90	2	141
2018	FI-01	71	5	19	0	0	0	5	80	0	21
2018	FI-02	57	23	4	4	0	0	11	90	5	47
2018	FI-03	71	19	4	0	0	0	6	96	0	48
2018	FI-04	86	0	14	0	0	0	0	86	0	22
2017	FI	71	14	3	4	1	1	7	92	5	148
2017	FI-01	69	8	4	0	0	0	18	95	0	23
2017	FI-02	62	18	2	9	0	0	10	88	9	50
2017	FI-03	76	14	4	2	2	0	2	92	4	50
2017	FI-04	82	14	0	5	0	0	0	95	5	22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	73	14	7	3	2	1	1	88	5	140
2020	FI-01	73	7	20	0	0	0	0	80	0	15
2020	FI-02	66	19	4	4	2	2	2	89	7	47
2020	FI-03	73	13	10	2	2	0	0	85	4	48
2020	FI-04	92	8	0	0	0	0	0	100	0	26
2019	FI	81	9	4	2	1	1	2	92	4	136
2019	FI-01	75	6	6	6	0	0	6	87	7	16
2019	FI-02	81	5	2	5	2	2	2	90	7	43
2019	FI-03	77	15	6	0	2	0	0	92	2	53
2019	FI-04	91	5	0	0	0	0	5	100	0	22
2018	FI	81	7	3	3	3	1	2	91	6	140
2018	FI-01	67	14	10	5	5	0	0	81	10	21
2018	FI-02	74	11	2	2	6	2	2	89	9	47
2018	FI-03	89	2	0	4	0	0	4	96	4	47
2018	FI-04	91	5	5	0	0	0	0	95	0	22
2017	FI	73	14	3	2	4	1	4	91	6	148
2017	FI-01	69	13	4	4	0	0	10	91	5	23
2017	FI-02	58	22	4	4	5	0	8	86	9	50
2017	FI-03	82	12	2	0	4	0	0	94	4	50
2017	FI-04	91	5	0	0	5	0	0	95	5	22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	52	28	12	5	1	1	1	82	6	141
2020	FI-01	67	7	13	7	0	7	0	79	7	15
2020	FI-02	45	34	11	9	0	0	2	80	9	47
2020	FI-03	51	29	14	4	2	0	0	80	6	49
2020	FI-04	65	31	4	0	0	0	0	96	0	26
2019	FI	51	31	10	3	1	0	4	85	4	136
2019	FI-01	56	25	0	6	6	0	6	87	13	16
2019	FI-02	42	35	16	5	0	0	2	79	5	43
2019	FI-03	60	28	8	2	0	0	2	90	2	53
2019	FI-04	45	32	14	0	0	0	9	85	0	22
2018	FI	45	27	19	6	1	1	1	73	7	141
2018	FI-01	33	24	29	14	0	0	0	57	14	21
2018	FI-02	32	30	23	9	2	2	2	64	11	47
2018	FI-03	52	27	15	2	2	0	2	81	4	48
2018	FI-04	59	27	14	0	0	0	0	86	0	22
2017	FI	51	29	11	2	2	1	4	84	4	148
2017	FI-01	43	29	13	10	0	0	6	76	10	23
2017	FI-02	42	36	14	2	2	0	4	81	4	50
2017	FI-03	56	26	10	0	4	0	4	85	4	50
2017	FI-04	73	18	9	0	0	0	0	91	0	22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	40	19	2	3	76	5	140
2020	FI-01	33	47	20	0	0	80	0	15
2020	FI-02	36	43	19	2	0	79	2	47
2020	FI-03	35	33	23	2	6	69	8	48
2020	FI-04	42	46	8	0	4	88	4	26

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	18	42	28	9	4	60	12	141
2020	FI-01	53	33	7	7	0	87	7	15
2020	FI-02	11	53	32	2	2	64	4	47
2020	FI-03	14	43	24	12	6	57	18	49
2020	FI-04	19	27	42	8	4	46	12	26
2019	FI	24	37	34	4	2	60	6	136
2019	FI-01	38	38	19	0	6	75	6	16
2019	FI-02	28	35	30	5	2	63	7	43
2019	FI-03	19	38	38	4	2	57	6	53
2019	FI-04	18	36	41	5	0	55	5	22
2018	FI	20	42	33	6	0	62	6	141
2018	FI-01	43	24	29	5	0	67	5	21
2018	FI-02	19	38	36	6	0	57	6	47
2018	FI-03	13	48	33	6	0	60	6	48
2018	FI-04	18	50	27	5	0	68	5	22
2017	FI	16	37	34	12	1	53	13	148
2017	FI-01	25	36	33	6	0	61	6	23
2017	FI-02	16	42	34	8	0	58	8	50
2017	FI-03	18	34	34	12	2	52	14	50
2017	FI-04	5	36	36	23	0	41	23	22

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	4	15	42	24	14	0	39	19	140
2020	FI-01	0	0	47	20	33	0	53	0	15
2020	FI-02	4	9	38	34	15	0	49	13	47
2020	FI-03	6	20	41	24	8	0	33	27	49
2020	FI-04	0	20	56	8	16	0	24	20	25
2019	FI	6	10	41	30	11	1	42	16	135
2019	FI-01	13	13	13	47	13	0	60	27	15
2019	FI-02	7	9	42	26	14	2	40	17	43
2019	FI-03	4	13	40	36	8	0	43	17	53
2019	FI-04	5	5	59	18	14	0	32	9	22
2018	FI	3	13	40	28	17	0	45	16	139
2018	FI-01	0	15	30	35	20	0	55	15	20
2018	FI-02	4	13	38	34	11	0	45	17	47
2018	FI-03	4	10	44	23	19	0	42	15	48
2018	FI-04	0	14	43	24	19	0	43	14	21
2017	FI	1	15	37	32	15	0	46	16	147
2017	FI-01	0	10	31	38	22	0	60	10	23
2017	FI-02	2	8	36	38	16	0	55	10	50
2017	FI-03	2	20	39	24	14	0	39	22	49
2017	FI-04	0	18	50	27	5	0	32	18	22

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	40	7	3	0	3	0	90	3	139
2020	FI-01	47	47	0	0	0	7	0	100	0	15
2020	FI-02	52	35	7	0	0	7	0	93	0	46
2020	FI-03	46	38	8	8	0	0	0	83	8	48
2020	FI-04	46	46	8	0	0	0	0	92	0	26
2019	FI	35	40	15	8	0	2	0	77	8	136
2019	FI-01	19	38	19	25	0	0	0	56	25	16
2019	FI-02	42	26	16	12	0	5	0	71	12	43
2019	FI-03	36	47	11	4	0	2	0	85	4	53
2019	FI-04	32	55	14	0	0	0	0	86	0	22
2018	FI	31	48	15	2	0	4	0	82	2	140
2018	FI-01	19	43	33	0	0	5	0	65	0	21
2018	FI-02	32	47	17	2	0	2	0	80	2	47
2018	FI-03	33	52	10	2	0	2	0	87	2	48
2018	FI-04	43	48	0	5	0	5	0	95	5	21
2017	FI	26	40	19	8	3	4	1	69	11	148
2017	FI-01	35	29	26	10	0	0	0	64	10	23
2017	FI-02	28	37	24	6	2	4	0	67	8	50
2017	FI-03	22	46	10	4	8	8	2	76	13	50
2017	FI-04	23	45	18	14	0	0	0	68	14	22

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	41	37	10	4	1	6	83	6	140
2020	FI-01	60	40	0	0	0	0	100	0	15
2020	FI-02	40	43	6	0	2	9	91	2	47
2020	FI-03	44	27	13	10	2	4	74	13	48
2020	FI-04	31	42	19	0	0	8	79	0	26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	47	29	9	8	3	4	79	11	141
2020	FI-01	53	27	20	0	0	0	80	0	15
2020	FI-02	40	36	9	6	2	6	82	9	47
2020	FI-03	61	16	4	12	4	2	79	17	49
2020	FI-04	31	38	15	8	0	8	75	8	26

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	51	34	8	4	2	2	86	6	140
2020	FI-01	67	20	7	7	0	0	87	7	15
2020	FI-02	45	43	4	2	0	6	93	2	47
2020	FI-03	60	21	10	4	4	0	81	8	48
2020	FI-04	38	46	12	4	0	0	85	4	26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	50	34	11	2	3	1	84	5	141
2020	FI-01	60	27	13	0	0	0	87	0	15
2020	FI-02	57	34	4	2	0	2	93	2	47
2020	FI-03	49	24	16	4	6	0	73	10	49
2020	FI-04	35	54	12	0	0	0	88	0	26
2019	FI	32	46	13	4	3	1	79	7	136
2019	FI-01	13	50	13	13	13	0	63	25	16
2019	FI-02	37	42	12	2	5	2	81	7	43
2019	FI-03	32	49	13	6	0	0	81	6	53
2019	FI-04	36	41	18	0	0	5	81	0	22
2018	FI	32	44	21	2	1	1	76	3	140
2018	FI-01	24	48	24	0	0	5	75	0	21
2018	FI-02	34	36	28	2	0	0	70	2	47
2018	FI-03	33	48	15	2	2	0	81	4	48
2018	FI-04	38	43	14	5	0	0	81	5	21
2017	FI	25	45	19	5	2	4	73	7	148
2017	FI-01	21	51	28	0	0	0	72	0	23
2017	FI-02	22	38	20	6	4	10	66	11	50
2017	FI-03	30	50	12	4	2	2	82	6	50
2017	FI-04	23	45	27	5	0	0	68	5	22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	39	56	4	1	95	1	140
2020	FI-01	60	33	7	0	93	0	15
2020	FI-02	30	67	2	0	98	0	46
2020	FI-03	37	57	4	2	94	2	49
2020	FI-04	42	50	4	4	92	4	26

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	36	51	9	5	86	5	140
2020	FI-01	60	20	13	7	80	7	15
2020	FI-02	28	61	11	0	89	0	46
2020	FI-03	37	47	6	10	84	10	49
2020	FI-04	31	58	8	4	88	4	26

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	32	53	9	3	3	1	88	3	139
2020	FI-01	40	47	13	0	0	0	87	0	15
2020	FI-02	24	54	13	2	7	0	84	2	46
2020	FI-03	40	54	4	2	0	0	94	2	48
2020	FI-04	27	54	8	8	0	4	84	8	26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	44	47	4	1	1	2	94	1	140
2020	FI-01	60	27	7	0	0	7	93	0	15
2020	FI-02	39	50	4	0	2	4	95	0	46
2020	FI-03	49	45	4	2	0	0	94	2	49
2020	FI-04	35	58	4	4	0	0	92	4	26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	FI	71	26	1	2	99	140
2020	FI-01	80	20	0	0	100	15
2020	FI-02	65	26	2	7	98	46
2020	FI-03	76	24	0	0	100	49
2020	FI-04	62	38	0	0	100	26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	56	32	4	4	4	92	4	141
2020	FI-01	73	27	0	0	0	100	0	15
2020	FI-02	47	34	6	4	9	88	5	47
2020	FI-03	59	31	2	6	2	92	6	49
2020	FI-04	58	31	8	0	4	92	0	26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	55	32	4	7	1	87	9	140
2020	FI-01	73	13	13	0	0	87	0	15
2020	FI-02	47	45	4	2	2	91	4	47
2020	FI-03	67	15	2	15	2	81	17	48
2020	FI-04	38	54	4	4	0	92	4	26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	58	37	4	1	1	95	1	141
2020	FI-01	67	33	0	0	0	100	0	15
2020	FI-02	55	43	2	0	0	98	0	47
2020	FI-03	59	33	4	2	2	92	4	49
2020	FI-04	58	38	4	0	0	96	0	26

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	16	50	10	16	3	3	2	69	20	62
2020	FI-03	15	53	3	15	6	6	3	74	23	34
2020	FI-04	17	52	22	9	0	0	0	70	9	23
2019	FI	16	45	20	12	0	2	6	66	13	51
2019	FI-03	15	44	22	19	0	0	0	59	19	27

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	98	2	62
2020	FI-03	100	0	34
2020	FI-04	96	4	23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	20	38	25	13	5	57	18	61
2020	FI-03	18	38	29	12	3	56	15	34
2020	FI-04	23	45	18	9	5	68	14	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	9	91	139
2020	FI-01	0	100	15
2020	FI-02	4	96	47
2020	FI-03	15	85	48
2020	FI-04	12	88	26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	11	89	140
2020	FI-01	13	87	15
2020	FI-02	9	91	47
2020	FI-03	15	85	48
2020	FI-04	8	92	26
2019	FI	7	93	136
2019	FI-01	6	94	16
2019	FI-02	7	93	43
2019	FI-03	8	92	53
2019	FI-04	5	95	22
2017	FI	8	92	147
2017	FI-02	12	88	50
2017	FI-03	10	90	49
2017	FI-04	0	100	22
2014	FI	11	89	142
2014	FI-02	12	88	50
2014	FI-03	15	85	47
2014	FI-04	0	100	23

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	27	73	15

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	67	33	15
2017	FI	92	8	12
2014	FI	87	13	15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	40	40	10	0	10	80	10	10
2017	FI	55	27	9	9	0	82	9	11
2014	FI	92	8	0	0	0	100	0	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	48	29	9	2	1	5	5	86	4	141
2020	FI-01	67	13	7	0	0	13	0	92	0	15
2020	FI-02	49	32	9	0	2	6	2	88	2	47
2020	FI-03	53	24	6	4	2	4	6	86	7	49
2020	FI-04	31	38	19	0	0	0	12	78	0	26

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	33	53	13	1	62	38	141
2020	FI-01	20	53	27	0	73	27	15
2020	FI-02	28	51	17	4	65	35	47
2020	FI-03	33	57	10	0	64	36	49
2020	FI-04	42	54	4	0	56	44	26

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	FI	24	76	46
2020	FI-02	23	77	13
2020	FI-03	19	81	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	9	20	15	24	26	2	4	30	53	46
2020	FI-02	8	15	23	15	38	0	0	23	54	13
2020	FI-03	13	31	6	25	19	6	0	47	47	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	2	4	9	26	59	7	85	46
2020	FI-02	0	0	0	23	77	0	100	13
2020	FI-03	6	0	13	31	50	6	81	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	FI	43	16	22	6	6	2	4	64	13	141
2020	FI-01	53	27	13	0	7	0	0	80	7	15
2020	FI-02	34	13	30	6	4	6	6	54	12	47
2020	FI-03	41	18	20	8	8	0	4	62	17	49
2020	FI-04	62	15	15	4	0	0	4	80	4	26
2019	FI	29	27	24	7	10	0	4	58	17	135
2019	FI-01	19	25	38	6	6	0	6	47	13	16
2019	FI-02	21	23	37	7	7	0	5	46	15	43
2019	FI-03	40	28	11	6	13	0	2	69	19	53
2019	FI-04	29	29	14	10	10	0	10	63	21	21
2018	FI	30	28	12	12	12	0	6	61	26	140
2018	FI-01	30	30	5	25	10	0	0	60	35	20
2018	FI-02	21	26	15	17	13	0	9	51	33	47
2018	FI-03	35	29	10	2	17	0	6	69	20	48
2018	FI-04	41	27	14	9	5	0	5	71	14	22

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57m. Please indicate the nature of the harassment you experienced. Other

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.