2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	38	3	5	1	90	7	280
2020	CS-01	64	18	9	6	3	82	9	33
2020	CS-02	61	32	2	3	2	93	5	105
2020	CS-03	43	45	2	10	0	88	10	91
2020	CS-04	43	57	0	0	0	100	0	30
2020	CS-05	31	50	6	6	6	81	13	16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	79	13	3	2	1	2	1	95	3	276
2020	CS-01	88	6	3	0	0	3	0	97	0	33
2020	CS-02	82	13	1	1	1	1	1	97	2	104
2020	CS-03	76	14	6	2	0	1	1	92	2	90
2020	CS-04	75	14	0	4	0	7	0	96	4	28
2020	CS-05	63	19	0	6	6	6	0	87	13	16
2017	CS	56	25	8	5	4	2	1	83	8	219
2017	CS-01	68	26	3	0	3	0	0	95	3	38
2017	CS-02	52	25	10	6	2	1	4	81	9	81
2017	CS-03	51	28	8	4	4	4	0	83	9	72
2017	CS-04	57	10	14	10	10	0	0	67	19	21
2014	CS	66	22	4	3	2	1	1	90	5	267
2014	CS-01	71	27	2	0	0	0	0	98	0	41
2014	CS-02	60	26	4	4	3	1	2	89	7	102
2014	CS-03	73	13	7	4	1	0	1	88	5	82
2014	CS-04	63	23	3	7	3	0	0	87	10	30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	39	10	3	3	0	1	85	5	277
2020	CS-01	52	33	9	3	3	0	0	85	6	33
2020	CS-02	53	35	9	3	1	0	0	88	4	104
2020	CS-03	39	38	15	3	3	0	1	78	7	89
2020	CS-04	33	60	3	0	3	0	0	93	3	30
2020	CS-05	38	44	6	0	6	0	6	87	7	16
2019	CS	40	35	11	8	6	0	0	74	14	255
2019	CS-01	48	24	18	6	3	0	0	73	9	33
2019	CS-02	43	32	9	10	6	0	0	75	16	93
2019	CS-03	32	45	9	7	7	0	0	77	14	74
2019	CS-04	38	35	12	6	6	0	3	76	12	34
2019	CS-05	32	26	21	11	11	0	0	58	21	19
2017	CS	36	38	8	11	6	0	0	74	17	218
2017	CS-01	45	42	5	3	5	0	0	87	8	38
2017	CS-02	38	32	9	15	6	0	0	70	21	81
2017	CS-03	25	46	7	14	7	0	0	72	21	71
2017	CS-04	48	29	14	10	0	0	0	76	10	21
2014	CS	49	34	4	8	5	0	0	83	13	267
2014	CS-01	46	37	10	2	5	0	0	83	7	41
2014	CS-02	45	42	3	5	4	1	0	88	9	102
2014	CS-03	51	27	2	12	7	0	0	78	20	82
2014	CS-04	57	23	7	10	3	0	0	80	13	30

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	35	14	8	4	0	0	73	12	276
2020	CS-01	48	23	19	3	6	0	0	71	10	31
2020	CS-02	46	31	13	7	3	0	1	77	10	103
2020	CS-03	33	38	14	10	4	0	0	71	14	91
2020	CS-04	23	50	17	10	0	0	0	73	10	30
2020	CS-05	19	38	19	19	6	0	0	56	25	16
2019	CS	26	39	17	9	8	0	0	66	17	254
2019	CS-01	30	42	12	12	3	0	0	73	15	33
2019	CS-02	28	33	20	9	10	0	1	62	19	92
2019	CS-03	20	39	22	8	11	0	0	59	19	74
2019	CS-04	29	44	9	12	6	0	0	74	18	34
2019	CS-05	21	58	5	11	0	5	0	83	11	19
2018	CS	28	41	15	10	4	0	1	70	15	172
2018	CS-02	34	33	18	9	6	0	0	67	15	67
2018	CS-03	21	47	12	14	4	0	2	70	18	57
2018	CS-04	17	43	17	17	4	0	0	61	22	23
2017	CS	25	34	18	12	9	0	1	60	21	219
2017	CS-01	26	34	16	16	5	0	3	62	22	38
2017	CS-02	21	37	21	10	10	1	0	59	20	81
2017	CS-03	24	29	19	15	11	0	1	53	27	72
2017	CS-04	43	33	14	0	5	0	5	80	5	21
2014	CS	30	34	15	14	6	0	1	65	20	267
2014	CS-01	24	29	24	20	2	0	0	54	22	41
2014	CS-02	34	33	12	12	6	1	2	70	18	102
2014	CS-03	22	40	12	17	9	0	0	62	26	82
2014	CS-04	37	33	23	0	7	0	0	70	7	30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	36	7	5	1	0	1	86	6	275
2020	CS-01	58	26	6	6	3	0	0	84	10	31
2020	CS-02	56	29	11	4	1	0	0	85	5	104
2020	CS-03	42	42	6	8	0	0	2	86	8	90
2020	CS-04	34	59	7	0	0	0	0	93	0	29
2020	CS-05	50	44	0	0	6	0	0	94	6	16
2019	CS	45	36	11	5	2	0	0	81	8	253
2019	CS-01	55	27	15	0	3	0	0	82	3	33
2019	CS-02	39	42	8	7	3	1	0	82	10	92
2019	CS-03	38	36	18	7	1	0	0	74	8	74
2019	CS-04	64	27	9	0	0	0	0	91	0	33
2019	CS-05	58	26	0	11	5	0	0	84	16	19
2017	CS	42	39	11	5	2	1	0	81	7	219
2017	CS-01	42	45	8	5	0	0	0	87	5	38
2017	CS-02	38	40	9	7	4	2	0	80	11	81
2017	CS-03	39	43	15	1	1	0	0	82	3	72
2017	CS-04	62	14	19	5	0	0	0	76	5	21
2014	CS	45	34	14	4	3	0	0	79	6	267
2014	CS-01	39	34	24	0	2	0	0	73	2	41
2014	CS-02	44	36	14	2	3	0	1	81	5	102
2014	CS-03	46	33	12	7	1	0	0	79	9	82
2014	CS-04	47	33	10	0	7	3	0	83	7	30

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	30	9	6	4	1	0	81	9	277
2020	CS-01	61	24	12	0	3	0	0	85	3	33
2020	CS-02	56	28	7	7	2	1	0	84	9	104
2020	CS-03	46	37	9	4	3	1	0	83	8	90
2020	CS-04	45	38	7	7	3	0	0	83	10	29
2020	CS-05	19	19	25	19	19	0	0	38	38	16
2019	CS	49	26	10	8	6	1	0	76	14	255
2019	CS-01	55	27	6	9	0	3	0	84	9	33
2019	CS-02	51	24	10	6	10	0	0	74	16	93
2019	CS-03	47	26	12	9	5	0	0	73	15	74
2019	CS-04	56	26	9	9	0	0	0	82	9	34
2019	CS-05	26	42	11	5	11	5	0	72	17	19
2018	CS	44	32	14	5	5	0	0	76	10	170
2018	CS-02	39	32	17	5	8	0	0	71	12	66
2018	CS-03	52	29	13	5	2	0	0	80	7	56
2018	CS-04	35	43	9	4	9	0	0	78	13	23
2017	CS	46	30	11	6	5	0	1	77	12	219
2017	CS-01	50	32	11	3	5	0	0	82	8	38
2017	CS-02	43	31	15	4	7	0	0	74	11	81
2017	CS-03	47	32	11	7	3	0	0	79	10	72
2017	CS-04	52	14	5	19	5	0	5	70	25	21
2014	CS	37	31	12	11	7	1	1	69	19	266
2014	CS-01	41	22	17	10	5	2	2	67	15	41
2014	CS-02	39	33	9	10	8	1	1	73	18	101
2014	CS-03	37	30	10	15	9	0	0	67	23	82
2014	CS-04	23	40	23	10	3	0	0	63	13	30

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	37	12	3	3	0	83	6	280
2020	CS-01	67	18	12	0	3	0	85	3	33
2020	CS-02	54	27	13	2	4	0	81	6	105
2020	CS-03	35	49	11	3	1	0	85	4	91
2020	CS-04	33	60	7	0	0	0	93	0	30
2020	CS-05	13	44	13	25	6	0	56	31	16
2019	CS	33	43	11	7	6	0	76	13	255
2019	CS-01	52	36	6	6	0	0	88	6	33
2019	CS-02	31	41	10	9	10	0	72	18	93
2019	CS-03	26	43	19	7	5	0	69	12	74
2019	CS-04	38	47	6	6	3	0	85	9	34
2019	CS-05	37	58	0	5	0	0	95	5	19
2018	CS	31	44	14	4	7	0	75	11	169
2018	CS-02	29	39	15	5	12	0	68	17	66
2018	CS-03	33	44	14	4	5	0	77	9	57
2018	CS-04	23	50	18	5	5	0	73	9	22
2017	CS	31	43	11	10	5	0	74	15	219
2017	CS-01	29	55	5	11	0	0	84	11	38
2017	CS-02	30	44	12	7	6	0	74	14	81
2017	CS-03	28	40	14	13	6	0	68	18	72
2017	CS-04	38	33	10	10	10	0	71	19	21
2014	CS	27	42	12	10	8	0	69	19	267
2014	CS-01	27	29	22	10	10	2	58	20	41
2014	CS-02	30	40	14	7	9	0	71	16	102
2014	CS-03	21	46	10	15	9	0	67	23	82
2014	CS-04	27	50	3	13	7	0	77	20	30

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	36	15	6	4	0	0	75	10	280
2020	CS-01	61	21	12	3	3	0	0	82	6	33
2020	CS-02	42	35	14	4	5	0	0	77	9	105
2020	CS-03	36	37	14	9	3	0	0	74	12	91
2020	CS-04	20	50	17	10	0	3	0	72	10	30
2020	CS-05	31	31	19	13	6	0	0	63	19	16
2019	CS	31	37	13	13	5	0	1	68	19	255
2019	CS-01	45	42	6	3	3	0	0	88	6	33
2019	CS-02	28	32	17	18	4	0	0	60	23	93
2019	CS-03	28	39	9	12	9	0	1	68	22	74
2019	CS-04	32	29	24	9	6	0	0	62	15	34
2019	CS-05	21	53	0	21	0	0	5	78	22	19
2018	CS	30	36	21	10	3	0	0	66	13	171
2018	CS-02	27	27	26	15	5	0	0	55	20	66
2018	CS-03	25	46	19	9	2	0	0	70	11	57
2018	CS-04	22	43	30	4	0	0	0	65	4	23
2017	CS	29	33	16	12	9	0	0	62	22	219
2017	CS-01	34	34	13	11	8	0	0	68	18	38
2017	CS-02	26	36	15	14	9	0	1	63	23	81
2017	CS-03	31	26	18	12	13	0	0	57	25	72
2017	CS-04	24	43	19	10	5	0	0	67	14	21
2014	CS	21	36	16	12	13	1	0	58	25	267
2014	CS-01	24	22	27	20	5	2	0	48	25	41
2014	CS-02	24	36	14	9	16	2	0	61	25	102
2014	CS-03	20	39	13	12	16	0	0	59	28	82
2014	CS-04	17	50	13	13	7	0	0	67	20	30

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	39	11	7	3	0	80	9	279
2020	CS-01	61	21	12	0	6	0	82	6	33
2020	CS-02	43	42	8	5	2	0	86	7	104
2020	CS-03	40	38	11	9	2	0	78	11	91
2020	CS-04	13	57	20	10	0	0	70	10	30
2020	CS-05	31	25	19	19	6	0	56	25	16
2019	CS	33	38	13	10	5	0	72	15	254
2019	CS-01	52	36	9	3	0	0	88	3	33
2019	CS-02	38	33	13	10	7	0	71	16	92
2019	CS-03	24	45	12	12	7	0	69	19	74
2019	CS-04	26	35	24	12	3	0	62	15	34
2019	CS-05	26	47	11	11	0	5	78	11	19
2018	CS	33	44	12	6	5	0	78	11	171
2018	CS-02	39	36	12	5	8	0	76	12	66
2018	CS-03	23	54	12	5	5	0	77	11	57
2018	CS-04	22	43	17	17	0	0	65	17	23
2017	CS	33	35	15	10	7	0	68	17	218
2017	CS-01	41	35	19	5	0	0	76	5	37
2017	CS-02	32	33	14	12	9	0	65	21	81
2017	CS-03	31	36	15	8	10	0	67	18	72
2017	CS-04	29	43	10	10	10	0	71	19	21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	32	9	3	1	0	87	4	277
2020	CS-01	73	18	6	3	0	0	91	3	33
2020	CS-02	62	28	9	0	1	1	90	1	104
2020	CS-03	46	37	10	7	0	0	84	7	91
2020	CS-04	45	45	3	7	0	0	90	7	29
2020	CS-05	40	33	20	0	7	0	73	7	15
2019	CS	45	38	10	6	2	0	83	7	254
2019	CS-01	70	24	6	0	0	0	94	0	33
2019	CS-02	43	38	12	6	1	0	81	8	93
2019	CS-03	32	41	15	8	4	0	73	12	73
2019	CS-04	53	35	6	6	0	0	88	6	34
2019	CS-05	47	53	0	0	0	0	100	0	19
2018	CS	49	37	9	3	2	1	86	5	172
2018	CS-02	51	31	9	4	3	1	83	8	67
2018	CS-03	40	44	11	4	2	0	84	5	57
2018	CS-04	57	30	13	0	0	0	87	0	23
2017	CS	40	41	9	6	2	1	82	9	219
2017	CS-01	53	34	13	0	0	0	87	0	38
2017	CS-02	38	40	7	11	1	2	80	13	81
2017	CS-03	35	47	7	6	4	1	83	10	72
2017	CS-04	38	38	19	0	5	0	76	5	21
2014	CS	37	40	12	7	4	0	78	11	267
2014	CS-01	44	32	17	7	0	0	76	7	41
2014	CS-02	37	39	11	5	7	1	77	12	102
2014	CS-03	29	41	15	12	2	0	71	15	82
2014	CS-04	43	53	0	0	3	0	97	3	30

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	37	13	5	3	0	79	9	279
2020	CS-01	58	24	12	3	3	0	82	6	33
2020	CS-02	43	39	8	6	4	1	83	10	105
2020	CS-03	40	37	16	4	3	0	77	8	90
2020	CS-04	30	43	23	3	0	0	73	3	30
2020	CS-05	31	31	13	19	6	0	63	25	16
2019	CS	31	37	17	9	6	0	68	15	255
2019	CS-01	48	30	18	3	0	0	79	3	33
2019	CS-02	33	23	24	12	9	0	56	20	93
2019	CS-03	23	47	12	9	8	0	70	18	74
2019	CS-04	26	59	6	6	3	0	85	9	34
2019	CS-05	26	47	21	5	0	0	74	5	19
2018	CS	36	37	15	8	5	0	73	12	172
2018	CS-02	37	30	13	10	9	0	67	19	67
2018	CS-03	33	39	19	5	4	0	72	9	57
2018	CS-04	30	43	17	9	0	0	74	9	23
2017	CS	30	35	19	7	8	1	65	16	219
2017	CS-01	39	29	29	0	0	3	70	0	38
2017	CS-02	30	35	16	10	9	1	65	19	81
2017	CS-03	25	38	17	7	14	0	63	21	72
2017	CS-04	24	38	19	14	5	0	62	19	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	28	9	1	1	88	3	278
2020	CS-01	70	18	9	0	3	88	3	33
2020	CS-02	61	29	7	3	1	89	4	104
2020	CS-03	57	32	11	0	0	89	0	91
2020	CS-04	59	28	10	3	0	86	3	29
2020	CS-05	44	38	13	0	6	81	6	16
2019	CS	53	29	11	5	2	82	7	253
2019	CS-01	73	21	3	3	0	94	3	33
2019	CS-02	53	26	12	5	3	79	9	91
2019	CS-03	42	36	12	7	3	78	9	74
2019	CS-04	62	26	6	3	3	88	6	34
2019	CS-05	53	32	16	0	0	84	0	19
2018	CS	53	35	6	3	2	88	5	172
2018	CS-02	52	30	10	3	4	82	7	67
2018	CS-03	47	46	2	4	2	93	5	57
2018	CS-04	52	35	9	4	0	87	4	23
2017	CS	55	29	11	3	2	84	5	219
2017	CS-01	58	32	5	3	3	89	5	38
2017	CS-02	62	21	12	4	1	83	5	81
2017	CS-03	47	33	14	4	1	81	6	72
2017	CS-04	52	38	5	0	5	90	5	21
2014	CS	54	30	11	3	2	85	5	266
2014	CS-01	59	22	15	2	2	80	5	41
2014	CS-02	55	26	13	3	3	81	6	101
2014	CS-03	49	39	9	2	1	88	4	82
2014	CS-04	53	37	7	0	3	90	3	30

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	42	9	6	4	0	0	81	11	276
2020	CS-01	59	16	13	3	6	3	0	77	10	32
2020	CS-02	39	42	11	3	5	0	0	82	8	104
2020	CS-03	31	49	7	10	3	0	0	80	13	90
2020	CS-04	34	52	3	10	0	0	0	86	10	29
2020	CS-05	19	56	13	0	13	0	0	75	13	16
2019	CS	37	37	14	9	4	0	0	73	13	254
2019	CS-01	45	33	12	3	6	0	0	79	9	33
2019	CS-02	32	34	18	11	4	0	0	67	15	93
2019	CS-03	31	43	11	9	5	0	0	74	15	74
2019	CS-04	58	27	6	9	0	0	0	85	9	33
2019	CS-05	26	47	16	5	5	0	0	74	11	19
2018	CS	29	42	18	8	3	0	0	71	11	171
2018	CS-02	23	44	23	5	6	0	0	67	11	66
2018	CS-03	32	42	14	11	2	0	0	74	12	57
2018	CS-04	35	48	13	4	0	0	0	83	4	23
2017	CS	29	42	12	12	5	0	0	71	17	219
2017	CS-01	32	39	11	13	5	0	0	71	18	38
2017	CS-02	27	42	15	12	4	0	0	69	16	81
2017	CS-03	28	40	10	14	8	0	0	68	22	72
2017	CS-04	38	38	14	5	5	0	0	76	10	21
2014	CS	22	44	12	14	7	0	0	67	21	267
2014	CS-01	20	49	12	17	2	0	0	68	20	41
2014	CS-02	20	47	12	14	7	0	1	67	21	102
2014	CS-03	22	43	12	15	9	0	0	65	23	82
2014	CS-04	33	33	10	13	10	0	0	67	23	30

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	36	13	5	4	0	77	10	278
2020	CS-01	52	27	15	3	3	0	79	6	33
2020	CS-02	46	32	15	2	5	0	78	7	104
2020	CS-03	33	43	11	8	4	0	77	12	90
2020	CS-04	37	37	13	10	3	0	73	13	30
2020	CS-05	31	50	6	6	6	0	81	13	16
2019	CS	38	33	14	9	5	0	72	14	255
2019	CS-01	58	24	15	3	0	0	82	3	33
2019	CS-02	33	27	19	11	9	1	61	20	93
2019	CS-03	31	46	9	8	5	0	77	14	74
2019	CS-04	53	26	9	12	0	0	79	12	34
2019	CS-05	32	47	5	11	5	0	79	16	19
2018	CS	34	33	18	10	5	0	67	15	169
2018	CS-02	29	25	23	14	9	0	54	23	65
2018	CS-03	41	36	14	5	4	0	77	9	56
2018	CS-04	30	52	9	9	0	0	83	9	23
2017	CS	34	33	15	12	5	0	67	17	219
2017	CS-01	34	37	18	8	3	0	71	11	38
2017	CS-02	26	35	20	12	7	0	61	20	81
2017	CS-03	39	28	13	17	4	0	67	21	72
2017	CS-04	48	33	5	5	10	0	81	14	21
2014	CS	30	38	14	7	11	0	68	18	266
2014	CS-01	37	27	20	7	10	0	63	17	41
2014	CS-02	27	39	15	4	15	0	67	19	102
2014	CS-03	27	43	11	11	9	0	70	20	82
2014	CS-04	37	37	10	10	7	0	73	17	30

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	36	14	6	2	0	78	8	277
2020	CS-01	58	27	12	0	3	0	85	3	33
2020	CS-02	45	38	11	4	2	0	83	6	105
2020	CS-03	40	39	11	9	1	0	78	10	88
2020	CS-04	23	40	27	10	0	0	63	10	30
2020	CS-05	19	38	25	6	13	0	56	19	16
2019	CS	41	33	12	9	5	0	73	14	251
2019	CS-01	55	24	15	6	0	0	79	6	33
2019	CS-02	44	27	11	10	8	0	71	18	91
2019	CS-03	27	42	15	8	7	0	70	15	73
2019	CS-04	45	36	9	9	0	0	82	9	33
2019	CS-05	42	26	11	16	5	0	68	21	19
2018	CS	35	34	21	7	4	0	68	11	170
2018	CS-02	33	29	27	5	6	0	62	11	66
2018	CS-03	34	38	20	7	2	0	71	9	56
2018	CS-04	22	43	9	22	4	0	65	26	23
2017	CS	33	38	17	6	5	0	71	11	219
2017	CS-01	39	34	21	5	0	0	74	5	38
2017	CS-02	30	38	18	5	9	0	68	14	81
2017	CS-03	32	36	19	8	4	0	68	13	72
2017	CS-04	43	43	0	10	5	0	86	14	21
2014	CS	31	37	12	12	7	1	69	19	267
2014	CS-01	32	39	10	12	5	2	73	18	41
2014	CS-02	31	35	14	8	10	2	68	18	102
2014	CS-03	29	40	10	16	5	0	70	21	82
2014	CS-04	40	27	10	17	7	0	67	23	30

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	36	10	4	2	84	5	280
2020	CS-01	67	24	9	0	0	91	0	33
2020	CS-02	56	30	7	4	3	87	7	105
2020	CS-03	42	42	14	2	0	84	2	91
2020	CS-04	27	57	10	7	0	83	7	30
2020	CS-05	25	38	13	13	13	63	25	16
2019	CS	44	35	11	6	4	79	10	255
2019	CS-01	73	18	6	0	3	91	3	33
2019	CS-02	41	35	11	9	4	76	13	93
2019	CS-03	35	35	18	5	7	70	12	74
2019	CS-04	47	41	3	6	3	88	9	34
2019	CS-05	37	53	11	0	0	89	0	19
2018	CS	42	40	9	6	3	81	10	172
2018	CS-02	43	34	9	7	6	78	13	67
2018	CS-03	33	51	9	4	4	84	7	57
2018	CS-04	48	26	9	17	0	74	17	23
2017	CS	36	42	13	6	4	78	9	217
2017	CS-01	42	42	13	3	0	84	3	38
2017	CS-02	36	43	12	6	2	79	9	81
2017	CS-03	30	41	17	6	6	71	11	70
2017	CS-04	33	48	5	5	10	81	14	21
2014	CS	33	40	12	9	6	73	15	267
2014	CS-01	34	37	12	7	10	71	17	41
2014	CS-02	31	44	15	6	4	75	10	102
2014	CS-03	30	37	11	13	9	67	22	82
2014	CS-04	33	40	10	13	3	73	17	30

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	30	15	5	5	0	1	75	11	279
2020	CS-01	64	30	3	0	0	0	3	97	0	33
2020	CS-02	48	36	11	4	1	1	0	84	5	104
2020	CS-03	40	31	14	9	5	0	1	71	14	91
2020	CS-04	37	13	27	7	17	0	0	50	23	30
2020	CS-05	6	25	44	6	19	0	0	31	25	16
2019	CS	38	35	15	8	4	0	1	74	11	253
2019	CS-01	58	33	6	0	0	0	3	94	0	33
2019	CS-02	41	43	12	1	2	0	0	85	3	92
2019	CS-03	37	26	23	8	4	0	1	64	13	73
2019	CS-04	15	47	12	15	9	0	3	64	24	34
2019	CS-05	32	11	11	37	5	5	0	44	44	19
2018	CS	44	32	12	5	5	1	1	77	10	171
2018	CS-02	42	38	9	2	5	2	3	84	6	66
2018	CS-03	42	30	18	5	5	0	0	72	11	57
2018	CS-04	26	35	17	13	9	0	0	61	22	23
2017	CS	45	31	14	6	2	0	1	77	9	219
2017	CS-01	55	29	13	3	0	0	0	84	3	38
2017	CS-02	48	31	14	5	1	0	1	80	6	81
2017	CS-03	46	33	11	5	3	0	1	80	8	72
2017	CS-04	24	33	14	19	10	0	0	57	29	21
2014	CS	37	40	13	6	3	0	1	78	9	267
2014	CS-01	46	37	12	2	0	0	2	85	3	41
2014	CS-02	45	41	8	4	0	1	1	88	4	102
2014	CS-03	30	41	18	6	4	0	0	72	10	82
2014	CS-04	20	40	13	17	10	0	0	60	27	30

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	18	35	21	10	1	2	32	32	280
2020	CS-01	9	9	15	24	33	6	3	63	20	33
2020	CS-02	6	17	37	27	10	2	2	38	24	105
2020	CS-03	14	19	40	21	4	0	2	26	34	91
2020	CS-04	30	23	40	7	0	0	0	7	53	30
2020	CS-05	25	31	25	19	0	0	0	19	56	16
2019	CS	11	25	31	20	9	1	3	30	38	255
2019	CS-01	9	12	24	30	12	6	6	48	24	33
2019	CS-02	8	23	32	22	13	0	3	36	31	93
2019	CS-03	12	30	34	16	7	0	1	23	42	74
2019	CS-04	15	35	29	15	6	0	0	21	50	34
2019	CS-05	26	32	21	16	0	0	5	17	61	19
2018	CS	9	25	38	20	6	0	2	27	35	172
2018	CS-02	9	24	36	25	4	0	1	30	33	67
2018	CS-03	7	28	39	18	7	0	2	25	36	57
2018	CS-04	17	39	30	13	0	0	0	13	57	23
2017	CS	11	26	33	20	6	2	3	27	38	215
2017	CS-01	3	16	39	24	13	0	5	39	19	38
2017	CS-02	8	24	35	19	6	4	4	28	35	78
2017	CS-03	16	31	27	21	3	1	1	25	48	71
2017	CS-04	19	29	38	10	5	0	0	14	48	21
2014	CS	8	27	39	15	5	3	4	21	37	266
2014	CS-01	2	20	46	15	0	0	17	18	26	41
2014	CS-02	6	25	37	21	7	2	3	29	32	102
2014	CS-03	10	30	36	15	5	5	0	21	42	81
2014	CS-04	13	37	43	3	3	0	0	7	50	30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	14	24	33	19	4	1	55	20	278
2020	CS-01	0	6	16	16	50	13	0	75	7	32
2020	CS-02	3	9	22	38	22	5	1	64	12	104
2020	CS-03	7	13	26	41	9	1	3	52	21	91
2020	CS-04	13	33	30	20	3	0	0	23	47	30
2020	CS-05	6	38	31	19	6	0	0	25	44	16
2019	CS	6	21	23	27	17	2	3	47	29	254
2019	CS-01	0	6	9	33	36	6	9	82	7	33
2019	CS-02	8	16	23	27	20	3	3	51	25	93
2019	CS-03	5	31	30	22	11	0	1	33	37	74
2019	CS-04	9	27	21	33	9	0	0	42	36	33
2019	CS-05	11	21	26	21	11	5	5	35	35	19
2018	CS	6	16	29	29	15	3	2	46	23	171
2018	CS-02	5	18	26	26	18	6	2	48	25	66
2018	CS-03	9	11	35	39	5	0	2	45	20	57
2018	CS-04	4	35	39	22	0	0	0	22	39	23
2017	CS	8	16	31	22	16	4	4	41	25	217
2017	CS-01	5	5	29	24	32	3	3	58	11	38
2017	CS-02	10	19	22	20	14	7	8	40	34	79
2017	CS-03	8	14	37	24	13	1	3	38	23	72
2017	CS-04	5	24	48	14	10	0	0	24	29	21
2014	CS	8	21	32	22	8	2	6	33	32	266
2014	CS-01	5	27	22	20	5	0	22	31	41	41
2014	CS-02	6	18	35	25	10	2	5	37	25	102
2014	CS-03	10	21	35	21	9	4	1	31	32	82
2014	CS-04	14	24	31	21	10	0	0	31	38	29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	14	19	28	22	13	4	1	36	35	279
2020	CS-01	6	9	15	21	36	12	0	66	17	33
2020	CS-02	9	16	28	25	16	5	1	44	27	104
2020	CS-03	15	22	33	21	5	2	1	27	39	91
2020	CS-04	27	33	30	10	0	0	0	10	60	30
2020	CS-05	25	25	31	19	0	0	0	19	50	16
2019	CS	13	22	35	16	10	2	3	27	37	255
2019	CS-01	0	15	30	21	18	6	9	46	18	33
2019	CS-02	13	22	29	20	12	1	3	34	36	93
2019	CS-03	15	24	42	8	9	0	1	18	40	74
2019	CS-04	15	32	38	12	3	0	0	15	47	34
2019	CS-05	21	16	32	21	0	5	5	24	41	19
2018	CS	9	23	36	18	10	1	2	29	33	171
2018	CS-02	15	21	26	21	12	2	3	35	38	66
2018	CS-03	4	28	44	16	7	0	2	23	32	57
2018	CS-04	17	22	43	17	0	0	0	17	39	23
2017	CS	14	23	31	16	10	3	3	28	39	215
2017	CS-01	8	26	32	8	21	0	5	31	36	38
2017	CS-02	13	24	23	15	12	6	6	31	43	78
2017	CS-03	18	17	41	15	7	1	0	23	36	71
2017	CS-04	19	29	24	29	0	0	0	29	48	21
2014	CS	14	25	35	14	4	3	4	20	43	267
2014	CS-01	7	39	20	12	2	5	15	18	58	41
2014	CS-02	17	20	39	13	4	4	4	18	39	102
2014	CS-03	12	24	37	17	5	2	2	23	38	82
2014	CS-04	17	37	30	13	3	0	0	17	53	30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	12	28	28	18	1	3	48	23	280
2020	CS-01	0	0	18	18	48	6	9	79	0	33
2020	CS-02	6	7	29	33	23	2	1	58	13	105
2020	CS-03	11	15	27	35	9	0	2	45	27	91
2020	CS-04	23	30	37	7	3	0	0	10	53	30
2020	CS-05	25	19	38	19	0	0	0	19	44	16
2019	CS	11	18	29	20	17	1	4	40	30	255
2019	CS-01	3	6	24	12	45	3	6	63	10	33
2019	CS-02	5	11	31	30	19	1	2	51	17	93
2019	CS-03	8	22	36	20	9	0	4	31	31	74
2019	CS-04	21	35	26	12	6	0	0	18	56	34
2019	CS-05	42	26	5	0	11	5	11	13	81	19
2018	CS	9	12	38	26	12	1	2	39	21	170
2018	CS-02	9	9	33	32	12	2	3	46	19	66
2018	CS-03	7	14	46	23	9	0	2	32	21	57
2018	CS-04	18	18	45	18	0	0	0	18	36	22
2017	CS	8	16	31	28	12	2	2	41	26	214
2017	CS-01	3	8	22	32	30	3	3	66	11	37
2017	CS-02	5	18	28	29	10	4	5	44	25	78
2017	CS-03	13	16	41	21	10	0	0	31	28	71
2017	CS-04	14	19	33	33	0	0	0	33	33	21
2014	CS	12	18	34	22	7	2	4	31	32	264
2014	CS-01	8	8	35	25	15	0	10	44	17	40
2014	CS-02	8	13	35	26	10	3	5	39	22	102
2014	CS-03	18	23	35	18	4	3	1	22	42	80
2014	CS-04	17	37	33	13	0	0	0	13	53	30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	11	18	28	24	15	2	3	41	30	277
2020	CS-01	3	9	13	25	41	3	6	72	14	32
2020	CS-02	6	15	26	30	18	2	3	51	22	104
2020	CS-03	9	20	31	26	11	1	2	38	30	90
2020	CS-04	27	20	50	3	0	0	0	3	47	30
2020	CS-05	38	38	19	6	0	0	0	6	75	16
2019	CS	11	23	30	18	14	2	3	33	35	254
2019	CS-01	3	13	19	28	28	3	6	62	17	32
2019	CS-02	5	17	34	23	16	1	3	40	24	93
2019	CS-03	16	30	30	11	11	1	1	22	47	74
2019	CS-04	12	35	32	15	6	0	0	21	47	34
2019	CS-05	26	21	26	5	11	5	5	18	53	19
2018	CS	16	20	35	21	6	0	1	28	37	171
2018	CS-02	15	22	37	19	6	0	0	25	37	67
2018	CS-03	11	21	43	21	4	0	0	25	32	56
2018	CS-04	39	30	22	9	0	0	0	9	70	23
2017	CS	13	25	28	16	13	2	2	31	40	216
2017	CS-01	8	29	24	13	24	0	3	38	38	38
2017	CS-02	14	23	26	17	10	5	5	30	41	78
2017	CS-03	11	21	35	15	17	1	0	32	32	72
2017	CS-04	24	38	24	14	0	0	0	14	62	21
2014	CS	15	24	29	19	7	2	3	28	41	267
2014	CS-01	17	15	29	20	7	5	7	31	36	41
2014	CS-02	14	20	28	23	10	1	5	34	35	102
2014	CS-03	18	26	27	21	7	1	0	28	44	82
2014	CS-04	10	47	40	3	0	0	0	3	57	30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	11	27	31	20	4	3	55	16	277
2020	CS-01	0	9	6	27	45	9	3	83	10	33
2020	CS-02	2	9	24	31	24	7	4	61	12	104
2020	CS-03	4	10	32	33	16	0	4	52	15	91
2020	CS-04	7	21	38	34	0	0	0	34	28	29
2020	CS-05	13	20	40	27	0	0	0	27	33	15
2019	CS	9	14	22	28	20	4	4	51	25	253
2019	CS-01	0	6	12	15	45	12	9	77	8	33
2019	CS-02	9	13	20	31	21	2	4	55	24	91
2019	CS-03	11	18	23	30	15	3	1	46	30	74
2019	CS-04	12	15	32	26	15	0	0	41	26	34
2019	CS-05	16	21	21	26	0	5	11	31	44	19
2018	CS	6	13	33	26	17	3	1	45	21	172
2018	CS-02	7	15	31	24	16	6	0	43	24	67
2018	CS-03	2	16	33	37	11	0	2	48	18	57
2018	CS-04	9	17	43	17	9	4	0	27	27	23
2017	CS	7	16	27	25	17	5	3	45	25	216
2017	CS-01	8	11	29	13	29	8	3	47	21	38
2017	CS-02	9	12	20	28	18	8	5	53	24	78
2017	CS-03	4	21	31	26	14	1	3	42	26	72
2017	CS-04	10	29	33	24	5	0	0	29	38	21
2014	CS	5	13	26	29	16	3	7	50	21	266
2014	CS-01	2	15	15	32	10	5	22	57	23	41
2014	CS-02	6	11	20	29	24	2	9	59	19	102
2014	CS-03	9	12	32	29	15	4	0	46	22	82
2014	CS-04	0	27	37	27	10	0	0	37	27	30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	16	30	22	16	4	2	40	28	279
2020	CS-01	3	3	19	22	41	6	6	71	7	32
2020	CS-02	7	14	25	29	19	5	2	51	22	105
2020	CS-03	12	18	35	20	10	3	2	31	31	91
2020	CS-04	20	27	40	10	3	0	0	13	47	30
2020	CS-05	19	31	44	0	6	0	0	6	50	16
2019	CS	11	22	31	18	13	3	2	32	35	254
2019	CS-01	0	3	33	30	24	3	6	60	3	33
2019	CS-02	10	23	27	19	17	3	1	38	34	93
2019	CS-03	16	22	32	16	9	3	1	27	39	74
2019	CS-04	6	44	29	12	6	0	3	18	52	34
2019	CS-05	32	11	42	5	0	5	5	6	47	19
2018	CS	11	20	34	19	12	2	2	32	32	171
2018	CS-02	13	22	27	22	7	6	1	32	39	67
2018	CS-03	9	20	41	16	13	0	2	29	29	56
2018	CS-04	13	26	35	22	0	0	4	23	41	23
2017	CS	14	19	37	16	8	5	2	25	35	218
2017	CS-01	11	24	32	11	16	5	3	29	37	38
2017	CS-02	14	15	35	16	9	7	4	28	32	80
2017	CS-03	15	19	40	17	5	3	0	23	36	72
2017	CS-04	19	19	38	24	0	0	0	24	38	21
2014	CS	11	22	37	16	6	3	3	24	36	267
2014	CS-01	10	22	32	20	5	2	10	28	36	41
2014	CS-02	11	18	40	19	6	2	5	26	31	102
2014	CS-03	12	27	33	13	11	4	0	25	41	82
2014	CS-04	10	27	40	20	0	3	0	21	38	30

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	11	27	33	21	1	1	56	17	279
2020	CS-01	6	6	18	15	45	6	3	67	13	33
2020	CS-02	4	15	23	31	23	2	2	56	20	105
2020	CS-03	7	8	30	37	18	0	1	56	14	91
2020	CS-04	7	10	31	45	7	0	0	52	17	29
2020	CS-05	0	19	31	44	6	0	0	50	19	16
2019	CS	5	14	28	29	18	2	3	50	21	255
2019	CS-01	3	3	27	24	33	3	6	63	7	33
2019	CS-02	4	14	24	32	23	2	1	57	19	93
2019	CS-03	5	15	35	26	15	1	3	42	21	74
2019	CS-04	6	18	29	35	9	0	3	45	24	34
2019	CS-05	16	26	21	26	0	5	5	29	47	19

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	27	23	3	4	4	4	68	8	280
2020	CS-01	55	12	21	0	3	3	6	73	3	33
2020	CS-02	32	29	23	2	4	5	6	68	6	105
2020	CS-03	34	29	22	4	4	4	2	67	9	91
2020	CS-04	30	30	23	7	3	3	3	64	11	30
2020	CS-05	25	38	25	6	6	0	0	63	13	16
2019	CS	40	25	13	6	8	6	3	71	15	253
2019	CS-01	48	18	15	0	3	3	12	79	4	33
2019	CS-02	38	20	15	9	9	7	2	64	19	91
2019	CS-03	30	31	14	5	12	7	1	66	19	74
2019	CS-04	50	24	6	9	3	6	3	81	13	34
2019	CS-05	42	37	5	5	0	11	0	88	6	19
2018	CS	24	36	17	9	6	4	4	66	16	170
2018	CS-02	15	37	24	7	7	6	3	57	16	67
2018	CS-03	23	39	11	12	9	4	4	66	23	57
2018	CS-04	45	32	9	5	0	5	5	85	5	22
2017	CS	28	31	15	11	6	6	3	65	19	219
2017	CS-01	37	32	13	5	8	0	5	72	14	38
2017	CS-02	28	28	10	7	9	12	5	69	19	81
2017	CS-03	22	31	18	19	3	6	1	57	24	72
2017	CS-04	29	33	24	10	5	0	0	62	14	21
2014	CS	31	28	16	9	9	3	3	64	19	267
2014	CS-01	24	29	17	12	7	7	2	59	22	41
2014	CS-02	29	22	17	9	13	5	6	57	24	102
2014	CS-03	37	28	15	9	9	1	2	67	18	82
2014	CS-04	23	53	17	3	3	0	0	77	7	30

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	28	9	4	2	1	0	85	7	279
2020	CS-01	64	18	9	3	3	3	0	84	6	33
2020	CS-02	49	32	11	4	3	1	0	82	7	105
2020	CS-03	55	31	8	5	1	0	0	86	7	91
2020	CS-04	66	21	3	7	0	3	0	89	7	29
2020	CS-05	63	25	6	0	6	0	0	88	6	16
2019	CS	50	26	8	9	6	2	0	77	15	253
2019	CS-01	64	15	12	3	0	6	0	84	3	33
2019	CS-02	46	25	7	13	9	1	0	71	22	92
2019	CS-03	42	27	11	10	8	0	1	71	18	73
2019	CS-04	53	38	0	6	3	0	0	91	9	34
2019	CS-05	63	26	5	0	0	5	0	94	0	19
2018	CS	44	31	8	9	8	0	0	75	17	170
2018	CS-02	25	36	12	15	12	0	0	61	27	67
2018	CS-03	47	30	5	9	9	0	0	77	18	57
2018	CS-04	73	27	0	0	0	0	0	100	0	22
2017	CS	37	32	13	9	8	1	0	69	17	219
2017	CS-01	39	29	16	8	5	0	3	70	14	38
2017	CS-02	35	36	15	2	10	2	0	72	13	81
2017	CS-03	35	28	13	17	8	0	0	63	25	72
2017	CS-04	43	29	10	14	5	0	0	71	19	21
2014	CS	41	29	8	10	10	2	0	72	20	267
2014	CS-01	34	32	7	12	10	5	0	69	23	41
2014	CS-02	39	28	10	10	10	3	0	70	20	102
2014	CS-03	48	27	5	10	10	1	0	75	20	82
2014	CS-04	37	37	7	7	13	0	0	73	20	30

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	27	7	3	1	1	0	89	4	279
2020	CS-01	70	18	9	0	3	0	0	88	3	33
2020	CS-02	56	32	7	2	2	1	0	89	4	105
2020	CS-03	64	24	7	4	0	0	0	89	4	90
2020	CS-04	60	27	3	7	0	3	0	90	7	30
2020	CS-05	56	25	13	0	6	0	0	81	6	16
2019	CS	55	28	6	7	4	0	0	83	11	254
2019	CS-01	58	36	3	0	3	0	0	94	3	33
2019	CS-02	48	29	9	10	4	0	0	77	14	92
2019	CS-03	53	31	4	4	7	1	0	85	11	74
2019	CS-04	68	15	6	12	0	0	0	82	12	34
2019	CS-05	68	21	0	11	0	0	0	89	11	19
2018	CS	45	38	6	8	4	0	0	82	12	168
2018	CS-02	33	42	8	12	5	0	0	76	17	66
2018	CS-03	47	32	5	11	5	0	0	79	16	57
2018	CS-04	57	43	0	0	0	0	0	100	0	21
2017	CS	43	35	11	8	2	0	1	79	10	218
2017	CS-01	55	16	13	11	0	0	5	75	11	38
2017	CS-02	47	36	9	5	3	0	0	84	8	80
2017	CS-03	32	43	11	10	4	0	0	75	14	72
2017	CS-04	48	29	19	5	0	0	0	76	5	21
2014	CS	40	37	11	7	4	0	0	77	12	267
2014	CS-01	34	37	20	7	0	2	0	73	8	41
2014	CS-02	42	33	9	9	6	0	1	76	15	102
2014	CS-03	41	37	11	6	5	0	0	78	11	82
2014	CS-04	37	53	7	3	0	0	0	90	3	30

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	32	10	4	1	2	0	85	5	280
2020	CS-01	61	15	6	3	3	9	3	86	7	33
2020	CS-02	46	37	10	6	1	1	0	84	7	105
2020	CS-03	52	31	13	3	0	1	0	83	3	91
2020	CS-04	57	37	7	0	0	0	0	93	0	30
2020	CS-05	50	38	6	0	6	0	0	88	6	16
2019	CS	51	29	8	5	4	3	1	83	9	254
2019	CS-01	67	12	9	3	0	9	0	87	3	33
2019	CS-02	47	32	10	5	4	0	2	80	10	92
2019	CS-03	42	34	8	7	7	3	0	78	14	74
2019	CS-04	68	24	6	3	0	0	0	91	3	34
2019	CS-05	47	37	5	0	0	11	0	94	0	19
2018	CS	44	35	12	6	2	1	0	80	8	170
2018	CS-02	33	39	15	9	4	0	0	72	13	67
2018	CS-03	46	35	11	7	2	0	0	81	9	57
2018	CS-04	55	32	9	0	0	5	0	90	0	22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	20	12	3	3	7	4	80	7	279
2020	CS-01	58	9	6	0	9	15	3	81	11	33
2020	CS-02	46	23	14	4	2	6	6	77	6	105
2020	CS-03	51	22	16	3	1	5	1	78	5	91
2020	CS-04	50	17	7	7	3	7	10	80	12	30
2020	CS-05	63	31	0	0	6	0	0	94	6	16

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	24	11	2	4	1	2	82	6	280
2020	CS-01	58	15	12	0	6	3	6	80	7	33
2020	CS-02	51	27	13	2	3	1	3	81	5	105
2020	CS-03	59	22	11	3	2	2	0	83	6	91
2020	CS-04	50	33	10	3	3	0	0	83	7	30
2020	CS-05	56	25	6	0	13	0	0	81	13	16
2019	CS	53	23	16	3	1	1	3	79	4	255
2019	CS-01	61	18	12	3	0	0	6	84	3	33
2019	CS-02	43	25	20	5	2	1	3	71	8	93
2019	CS-03	53	24	16	3	0	1	3	80	3	74
2019	CS-04	71	18	9	0	0	0	3	91	0	34
2019	CS-05	58	26	11	0	0	5	0	89	0	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	26	15	4	5	0	1	77	8	280
2020	CS-01	61	9	9	3	12	3	3	74	16	33
2020	CS-02	51	24	19	0	6	0	0	75	6	105
2020	CS-03	49	32	11	5	2	0	0	81	8	91
2020	CS-04	30	37	23	7	0	0	3	69	7	30
2020	CS-05	44	31	6	13	6	0	0	75	19	16
2019	CS	48	30	11	4	4	2	1	81	8	255
2019	CS-01	76	15	6	0	0	0	3	94	0	33
2019	CS-02	45	28	13	4	5	3	1	76	10	93
2019	CS-03	39	41	8	7	4	1	0	81	11	74
2019	CS-04	41	29	21	6	3	0	0	71	9	34
2019	CS-05	63	21	5	0	0	11	0	94	0	19
2018	CS	46	28	17	6	4	0	0	74	9	171
2018	CS-02	45	27	18	7	3	0	0	72	10	67
2018	CS-03	42	33	14	5	5	0	0	75	11	57
2018	CS-04	36	32	18	9	5	0	0	68	14	22
2017	CS	37	31	14	10	7	0	1	69	17	219
2017	CS-01	42	16	26	0	11	3	3	61	11	38
2017	CS-02	33	37	14	9	6	0	1	71	15	81
2017	CS-03	37	31	10	17	6	0	0	68	22	72
2017	CS-04	43	38	5	5	10	0	0	81	14	21
2014	CS	36	33	13	9	9	0	0	69	18	267
2014	CS-01	46	22	15	10	7	0	0	68	17	41
2014	CS-02	35	34	13	8	10	0	0	70	18	102
2014	CS-03	30	39	11	9	11	0	0	70	20	82
2014	CS-04	40	37	10	10	3	0	0	77	13	30

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	25	12	4	4	1	1	79	8	280
2020	CS-01	64	18	3	0	9	3	3	87	10	33
2020	CS-02	50	26	14	5	3	2	1	77	8	105
2020	CS-03	56	25	12	3	2	0	1	82	6	91
2020	CS-04	40	30	20	7	0	0	3	72	7	30
2020	CS-05	50	19	6	13	13	0	0	69	25	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	24	12	4	4	0	1	80	8	280
2020	CS-01	76	9	6	3	6	0	0	85	9	33
2020	CS-02	56	18	15	7	3	0	1	75	10	105
2020	CS-03	51	33	10	3	2	0	1	84	6	91
2020	CS-04	40	30	23	0	3	0	3	72	3	30
2020	CS-05	50	31	0	6	13	0	0	81	19	16
2019	CS	50	25	12	7	5	0	0	76	12	253
2019	CS-01	67	18	15	0	0	0	0	85	0	33
2019	CS-02	45	27	16	5	5	0	1	73	11	92
2019	CS-03	45	32	9	8	5	0	0	77	14	74
2019	CS-04	50	21	9	15	6	0	0	71	21	34
2019	CS-05	67	11	6	6	6	6	0	82	12	18
2018	CS	51	27	8	8	6	0	1	79	14	171
2018	CS-02	49	27	9	7	7	0	0	76	15	67
2018	CS-03	49	32	7	5	7	0	0	81	12	57
2018	CS-04	55	23	0	18	5	0	0	77	23	22
2017	CS	38	30	11	10	9	1	1	70	19	219
2017	CS-01	42	21	11	8	11	0	8	69	20	38
2017	CS-02	33	35	10	12	7	2	0	70	20	81
2017	CS-03	40	28	11	11	10	0	0	68	21	72
2017	CS-04	43	33	10	5	10	0	0	76	14	21
2014	CS	43	29	13	6	9	0	0	72	15	267
2014	CS-01	44	27	17	2	7	2	0	73	10	41
2014	CS-02	45	26	12	7	10	0	0	72	17	102
2014	CS-03	38	30	15	6	11	0	0	68	17	82
2014	CS-04	53	23	7	10	7	0	0	77	17	30

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	29	71	280
2020	CS-01	27	73	33
2020	CS-02	29	71	105
2020	CS-03	35	65	91
2020	CS-04	23	77	30
2020	CS-05	13	88	16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	21	8	1	2	7	9	86	4	280
2020	CS-01	52	3	9	0	0	15	21	86	0	33
2020	CS-02	53	17	12	2	4	5	7	80	6	105
2020	CS-03	52	30	3	1	0	7	8	95	1	91
2020	CS-04	53	33	7	0	0	7	0	93	0	30
2020	CS-05	50	13	6	6	6	6	13	77	15	16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	22	8	2	3	0	0	87	5	280
2020	CS-01	73	15	6	3	3	0	0	88	6	33
2020	CS-02	66	18	8	2	6	0	1	85	8	105
2020	CS-03	63	30	5	2	0	0	0	92	2	91
2020	CS-04	57	20	17	3	3	0	0	77	7	30
2020	CS-05	50	31	13	0	6	0	0	81	6	16
2019	CS	59	23	9	5	2	1	0	83	8	253
2019	CS-01	82	15	3	0	0	0	0	97	0	33
2019	CS-02	53	21	15	4	5	1	0	75	10	92
2019	CS-03	55	28	4	9	1	1	0	85	11	74
2019	CS-04	52	30	15	3	0	0	0	82	3	33
2019	CS-05	68	16	5	5	0	5	0	89	6	19
2018	CS	55	23	11	8	3	1	0	78	11	170
2018	CS-02	53	20	12	11	3	2	0	74	14	66
2018	CS-03	51	30	9	7	4	0	0	81	11	57
2018	CS-04	55	18	14	9	5	0	0	73	14	22
2017	CS	46	27	11	6	7	1	0	74	14	219
2017	CS-01	50	21	11	3	11	3	3	75	14	38
2017	CS-02	41	33	10	6	9	1	0	75	15	81
2017	CS-03	49	24	14	8	6	0	0	72	14	72
2017	CS-04	48	29	10	5	5	5	0	80	10	21
2014	CS	47	29	10	6	7	0	0	76	13	267
2014	CS-01	44	24	17	7	5	2	0	70	13	41
2014	CS-02	50	26	8	5	10	0	1	77	15	102
2014	CS-03	46	30	10	5	9	0	0	77	13	82
2014	CS-04	43	40	13	0	3	0	0	83	3	30

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	30	15	4	3	9	1	75	8	280
2020	CS-01	73	9	9	0	0	9	0	90	0	33
2020	CS-02	40	28	17	4	5	7	0	72	9	105
2020	CS-03	26	38	13	4	1	14	2	78	7	91
2020	CS-04	27	40	13	7	3	10	0	74	11	30
2020	CS-05	25	25	31	13	6	0	0	50	19	16
2019	CS	29	31	21	5	5	8	1	65	12	255
2019	CS-01	52	18	12	0	0	15	3	85	0	33
2019	CS-02	27	28	24	3	6	11	1	62	11	93
2019	CS-03	20	35	27	4	9	4	0	58	14	74
2019	CS-04	26	38	15	15	3	3	0	67	18	34
2019	CS-05	32	32	11	16	0	11	0	71	18	19
2018	CS	32	28	18	9	5	8	0	66	15	172
2018	CS-02	24	24	19	13	7	12	0	54	24	67
2018	CS-03	30	30	28	5	4	4	0	62	9	57
2018	CS-04	48	39	4	4	0	4	0	91	5	23
2017	CS	27	31	16	9	6	10	0	65	17	219
2017	CS-01	50	18	13	3	3	11	3	79	6	38
2017	CS-02	20	30	15	11	6	18	0	61	21	81
2017	CS-03	24	32	21	12	7	4	0	58	20	72
2017	CS-04	33	38	14	0	10	5	0	75	10	21
2014	CS	24	30	21	10	6	9	0	59	18	267
2014	CS-01	27	24	24	12	0	12	0	58	14	41
2014	CS-02	28	29	18	6	6	12	1	66	13	102
2014	CS-03	16	32	26	7	10	10	0	53	19	82
2014	CS-04	23	37	17	17	7	0	0	60	23	30

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	32	20	5	5	3	0	69	10	279
2020	CS-01	67	18	6	0	3	6	0	90	3	33
2020	CS-02	39	27	24	2	5	4	0	68	7	105
2020	CS-03	23	41	18	7	7	3	1	67	14	90
2020	CS-04	23	33	27	13	3	0	0	57	17	30
2020	CS-05	19	38	25	6	13	0	0	56	19	16
2019	CS	27	31	18	10	8	6	0	61	20	254
2019	CS-01	64	12	9	3	0	12	0	86	3	33
2019	CS-02	25	30	18	12	9	6	0	59	22	93
2019	CS-03	16	34	26	8	14	1	0	51	22	73
2019	CS-04	18	41	12	18	9	3	0	61	27	34
2019	CS-05	26	42	11	11	0	11	0	76	12	19
2018	CS	26	30	22	14	5	3	0	58	20	172
2018	CS-02	25	15	27	21	9	3	0	42	31	67
2018	CS-03	21	39	25	11	4	2	0	61	14	57
2018	CS-04	22	52	13	13	0	0	0	74	13	23
2017	CS	21	36	18	12	9	4	0	60	22	219
2017	CS-01	34	29	13	8	8	5	3	69	17	38
2017	CS-02	17	35	20	14	9	6	0	55	24	81
2017	CS-03	18	37	19	15	8	1	0	56	24	72
2017	CS-04	19	43	19	5	10	5	0	65	15	21
2014	CS	20	33	21	15	8	2	0	55	24	267
2014	CS-01	27	32	22	15	2	2	0	60	18	41
2014	CS-02	25	29	22	15	9	1	0	54	24	102
2014	CS-03	12	33	23	17	10	5	0	47	28	82
2014	CS-04	13	50	10	20	7	0	0	63	27	30

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	30	22	10	4	6	0	62	15	278
2020	CS-01	64	15	9	3	0	9	0	87	3	33
2020	CS-02	34	31	22	5	4	5	0	68	9	104
2020	CS-03	18	33	23	11	5	10	0	56	18	91
2020	CS-04	7	37	30	23	3	0	0	43	27	30
2020	CS-05	19	19	31	25	6	0	0	38	31	16
2019	CS	19	29	24	13	6	8	0	53	21	255
2019	CS-01	48	27	9	3	0	12	0	86	3	33
2019	CS-02	18	25	25	14	6	12	0	49	23	93
2019	CS-03	12	30	31	14	9	4	0	44	24	74
2019	CS-04	12	41	15	21	9	3	0	55	30	34
2019	CS-05	16	32	26	16	0	11	0	53	18	19
2018	CS	21	25	24	17	6	8	0	50	25	170
2018	CS-02	20	17	21	26	8	9	0	40	37	66
2018	CS-03	18	20	36	14	5	7	0	40	21	56
2018	CS-04	17	52	17	9	0	4	0	73	9	23
2017	CS	18	29	26	12	6	7	0	51	20	219
2017	CS-01	29	24	18	3	11	13	3	63	16	38
2017	CS-02	16	19	32	16	6	11	0	39	25	81
2017	CS-03	17	36	24	15	6	3	0	54	21	72
2017	CS-04	10	48	33	5	5	0	0	57	10	21
2014	CS	15	28	23	18	9	6	0	47	29	267
2014	CS-01	22	24	32	10	5	7	0	50	16	41
2014	CS-02	18	28	23	12	12	8	0	50	26	102
2014	CS-03	10	27	21	27	10	6	0	39	39	82
2014	CS-04	17	40	17	17	10	0	0	57	27	30

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	33	18	10	7	3	0	64	18	279
2020	CS-01	59	22	3	3	6	3	3	87	10	32
2020	CS-02	34	35	12	10	7	2	0	71	17	105
2020	CS-03	20	32	23	13	8	4	0	54	22	91
2020	CS-04	7	43	37	7	7	0	0	50	13	30
2020	CS-05	19	31	19	25	6	0	0	50	31	16
2019	CS	22	28	22	15	11	4	0	51	26	254
2019	CS-01	58	24	6	6	0	6	0	87	6	33
2019	CS-02	18	26	27	10	14	4	0	47	25	92
2019	CS-03	15	26	23	23	12	1	0	41	36	74
2019	CS-04	18	38	21	12	12	0	0	56	24	34
2019	CS-05	11	26	21	26	5	11	0	41	35	19
2018	CS	21	27	20	19	10	3	0	50	30	172
2018	CS-02	16	19	22	22	16	3	0	37	40	67
2018	CS-03	14	32	21	23	7	4	0	47	31	57
2018	CS-04	22	39	22	13	4	0	0	61	17	23
2017	CS	18	27	20	15	11	8	0	49	29	219
2017	CS-01	26	24	5	18	13	11	3	58	36	38
2017	CS-02	16	29	12	19	12	11	0	51	35	81
2017	CS-03	17	22	33	13	10	6	0	41	24	72
2017	CS-04	14	33	29	10	14	0	0	48	24	21
2014	CS	15	31	18	18	13	5	0	48	33	266
2014	CS-01	20	33	20	15	8	5	0	55	24	40
2014	CS-02	18	35	17	12	15	4	0	55	28	102
2014	CS-03	10	26	20	27	13	5	0	37	42	82
2014	CS-04	13	27	17	23	20	0	0	40	43	30

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	24	8	5	1	7	2	84	7	280
2020	CS-01	70	9	3	0	3	9	6	93	4	33
2020	CS-02	56	25	6	3	2	8	1	89	5	105
2020	CS-03	47	24	11	7	0	9	2	80	7	91
2020	CS-04	43	30	10	13	0	3	0	76	14	30
2020	CS-05	31	44	19	0	6	0	0	75	6	16
2019	CS	53	22	11	3	2	7	1	82	6	255
2019	CS-01	67	15	0	3	0	12	3	96	4	33
2019	CS-02	56	24	8	3	1	9	0	87	5	93
2019	CS-03	45	20	22	1	4	7	1	71	6	74
2019	CS-04	53	29	12	3	3	0	0	82	6	34
2019	CS-05	53	16	11	5	5	11	0	76	12	19

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	35	17	6	2	1	1	74	9	279
2020	CS-01	76	9	9	0	0	0	6	90	0	33
2020	CS-02	40	38	15	4	3	0	0	78	7	105
2020	CS-03	30	37	21	9	1	2	0	69	10	91
2020	CS-04	17	48	14	17	3	0	0	66	21	29
2020	CS-05	25	38	25	6	6	0	0	63	13	16
2019	CS	30	40	16	11	2	1	0	71	13	250
2019	CS-01	44	38	13	3	0	0	3	84	3	32
2019	CS-02	32	40	14	9	3	2	0	73	12	91
2019	CS-03	19	42	20	18	1	0	0	61	19	74
2019	CS-04	38	41	9	13	0	0	0	78	13	32
2019	CS-05	21	42	21	11	0	5	0	67	11	19
2018	CS	26	44	17	8	5	1	0	71	12	171
2018	CS-02	24	41	18	9	6	2	0	66	15	66
2018	CS-03	26	46	14	9	5	0	0	72	14	57
2018	CS-04	22	48	22	4	4	0	0	70	9	23
2017	CS	22	37	23	11	5	2	0	61	15	218
2017	CS-01	29	42	13	8	5	0	3	73	14	38
2017	CS-02	20	37	23	14	3	4	0	60	17	80
2017	CS-03	22	30	31	8	7	1	0	53	16	72
2017	CS-04	29	38	14	14	5	0	0	67	19	21
2014	CS	25	34	22	11	6	3	0	61	17	267
2014	CS-01	27	22	32	5	5	10	0	54	11	41
2014	CS-02	25	38	16	13	6	2	0	65	19	102
2014	CS-03	17	38	23	15	7	0	0	55	22	82
2014	CS-04	37	33	20	7	3	0	0	70	10	30

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	33	24	11	4	1	0	61	15	279
2020	CS-01	58	18	18	0	3	3	0	78	3	33
2020	CS-02	30	40	12	11	5	1	0	71	16	105
2020	CS-03	19	32	32	13	3	1	0	51	17	91
2020	CS-04	10	28	48	10	3	0	0	38	14	29
2020	CS-05	13	31	31	25	0	0	0	44	25	16
2019	CS	18	29	24	17	7	4	0	49	26	255
2019	CS-01	30	45	6	6	0	9	3	86	7	33
2019	CS-02	22	28	26	13	6	5	0	52	20	93
2019	CS-03	9	30	28	22	9	1	0	40	32	74
2019	CS-04	21	18	26	26	9	0	0	38	35	34
2019	CS-05	5	26	21	21	16	11	0	35	41	19

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	34	17	5	4	1	3	74	9	280
2020	CS-01	52	12	21	0	6	0	9	70	7	33
2020	CS-02	36	35	11	9	4	2	3	75	13	105
2020	CS-03	31	36	24	1	5	1	1	69	7	91
2020	CS-04	33	50	13	3	0	0	0	83	3	30
2020	CS-05	38	38	13	6	0	6	0	80	7	16
2019	CS	34	35	16	8	4	2	1	71	12	255
2019	CS-01	45	36	12	0	0	3	3	87	0	33
2019	CS-02	32	30	17	12	6	1	1	64	19	93
2019	CS-03	23	42	22	7	4	3	0	67	11	74
2019	CS-04	50	32	9	6	3	0	0	82	9	34
2019	CS-05	32	37	11	11	0	5	5	76	12	19
2018	CS	33	42	11	9	3	2	1	77	12	171
2018	CS-02	29	35	14	14	5	5	0	67	19	66
2018	CS-03	25	49	12	9	4	0	2	75	13	57
2018	CS-04	48	39	4	4	0	4	0	91	5	23
2017	CS	30	40	11	8	5	3	2	75	14	217
2017	CS-01	24	47	13	5	3	5	3	77	9	38
2017	CS-02	30	35	9	12	6	5	3	70	20	80
2017	CS-03	30	40	14	6	7	0	3	73	13	72
2017	CS-04	45	40	10	5	0	0	0	85	5	20
2014	CS	35	36	12	8	4	4	1	75	13	267
2014	CS-01	32	24	27	2	5	10	0	62	8	41
2014	CS-02	28	42	8	10	6	5	1	75	17	102
2014	CS-03	37	38	9	12	1	2	1	77	14	82
2014	CS-04	50	27	20	3	0	0	0	77	3	30

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	35	14	2	2	2	0	81	4	279
2020	CS-01	67	12	15	0	3	3	0	81	3	33
2020	CS-02	45	36	12	1	4	2	0	83	5	105
2020	CS-03	40	38	16	3	1	2	0	80	5	90
2020	CS-04	33	43	20	0	0	3	0	79	0	30
2020	CS-05	50	31	13	6	0	0	0	81	6	16
2019	CS	35	34	18	6	4	3	0	71	10	252
2019	CS-01	45	33	9	0	0	9	3	90	0	33
2019	CS-02	34	32	16	8	7	3	0	68	15	91
2019	CS-03	27	36	26	7	4	0	0	64	11	74
2019	CS-04	38	29	21	9	3	0	0	68	12	34
2019	CS-05	44	33	11	0	0	11	0	88	0	18
2018	CS	30	40	19	7	3	1	0	71	10	171
2018	CS-02	21	41	21	9	6	2	0	63	15	66
2018	CS-03	30	42	16	11	2	0	0	72	12	57
2018	CS-04	39	39	22	0	0	0	0	78	0	23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	25	20	10	7	8	2	60	18	276
2020	CS-01	61	12	9	12	3	3	0	75	16	33
2020	CS-02	25	31	15	12	10	7	1	60	23	104
2020	CS-03	24	24	25	11	4	10	2	54	18	89
2020	CS-04	17	30	30	0	7	13	3	56	8	30
2020	CS-05	25	25	25	13	6	0	6	53	20	16
2019	CS	24	24	22	8	10	10	2	54	21	254
2019	CS-01	33	27	21	6	0	6	6	69	7	33
2019	CS-02	25	27	17	8	15	8	0	56	25	92
2019	CS-03	18	19	31	11	11	11	0	41	24	74
2019	CS-04	26	21	18	3	12	21	0	59	19	34
2019	CS-05	26	26	16	11	0	11	11	67	13	19
2018	CS	13	28	26	12	8	11	2	47	23	169
2018	CS-02	9	26	26	12	12	14	2	41	29	66
2018	CS-03	14	27	29	14	11	4	2	43	26	56
2018	CS-04	13	43	17	9	0	17	0	68	11	23
2017	CS	18	22	20	14	13	11	2	46	31	218
2017	CS-01	18	24	18	16	5	16	3	52	26	38
2017	CS-02	19	19	24	9	19	11	0	42	31	80
2017	CS-03	18	24	21	18	10	10	0	46	31	72
2017	CS-04	14	24	14	24	14	0	10	42	42	21
2014	CS	15	27	20	12	16	8	2	46	32	267
2014	CS-01	22	17	24	10	15	10	2	44	28	41
2014	CS-02	13	27	20	13	17	8	3	45	33	102
2014	CS-03	13	27	17	15	21	6	1	43	38	82
2014	CS-04	13	37	20	10	7	10	3	58	19	30

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	31	21	10	5	4	0	64	15	277
2020	CS-01	52	24	9	3	3	6	3	83	7	33
2020	CS-02	35	26	18	11	9	1	0	62	20	102
2020	CS-03	22	37	24	9	2	5	0	63	12	91
2020	CS-04	17	27	37	17	0	3	0	45	17	30
2020	CS-05	19	44	19	13	0	6	0	67	13	16
2019	CS	23	34	19	11	8	4	0	60	20	253
2019	CS-01	39	27	18	6	0	9	0	73	7	33
2019	CS-02	25	31	13	13	15	2	1	58	29	93
2019	CS-03	18	37	26	12	5	1	0	56	18	73
2019	CS-04	18	39	18	9	6	9	0	63	17	33
2019	CS-05	11	47	21	5	5	11	0	65	12	19
2018	CS	17	35	22	18	6	2	1	53	25	171
2018	CS-02	18	27	21	18	12	3	0	47	31	66
2018	CS-03	14	46	23	14	4	0	0	60	18	57
2018	CS-04	13	30	26	22	4	4	0	45	27	23
2017	CS	21	31	18	16	11	2	0	54	27	216
2017	CS-01	26	26	16	18	11	0	3	54	30	38
2017	CS-02	19	26	21	18	15	1	0	45	34	78
2017	CS-03	22	35	19	11	11	1	0	58	22	72
2017	CS-04	14	48	14	14	0	10	0	68	16	21
2014	CS	21	30	22	13	13	2	0	51	26	267
2014	CS-01	17	29	20	10	20	5	0	49	31	41
2014	CS-02	25	22	25	11	16	2	0	48	27	102
2014	CS-03	17	29	21	21	11	1	0	47	32	82
2014	CS-04	17	50	23	7	3	0	0	67	10	30

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	29	14	14	9	2	1	61	24	280
2020	CS-01	52	15	9	12	6	3	3	71	19	33
2020	CS-02	28	30	15	13	12	1	1	58	26	105
2020	CS-03	29	34	15	13	7	2	0	64	20	91
2020	CS-04	20	33	13	13	13	3	3	57	29	30
2020	CS-05	31	19	13	31	6	0	0	50	38	16
2019	CS	24	28	15	15	13	3	2	55	29	255
2019	CS-01	30	30	9	18	12	0	0	61	30	33
2019	CS-02	20	27	12	16	19	2	3	50	38	93
2019	CS-03	23	28	18	15	12	4	0	54	28	74
2019	CS-04	29	38	9	9	6	3	6	74	16	34
2019	CS-05	26	16	37	11	5	5	0	44	17	19
2018	CS	18	28	18	15	16	4	1	49	32	171
2018	CS-02	21	14	24	23	14	5	0	37	38	66
2018	CS-03	12	40	16	9	21	2	0	54	30	57
2018	CS-04	22	30	9	13	13	9	4	60	30	23
2017	CS	19	24	11	22	20	2	1	45	43	218
2017	CS-01	18	26	11	21	21	0	3	46	43	38
2017	CS-02	18	21	9	21	28	4	0	40	51	80
2017	CS-03	25	21	15	19	15	3	1	48	36	72
2017	CS-04	5	38	14	29	14	0	0	43	43	21
2014	CS	15	21	15	15	27	4	2	39	45	267
2014	CS-01	15	7	10	24	32	10	2	25	64	41
2014	CS-02	17	22	15	11	31	4	1	40	44	102
2014	CS-03	12	24	18	20	23	2	0	38	44	82
2014	CS-04	10	33	17	13	17	3	7	48	33	30

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	23	6	3	2	2	4	87	6	280
2020	CS-01	61	15	6	3	3	6	6	86	7	33
2020	CS-02	60	21	4	5	1	4	6	89	6	105
2020	CS-03	56	30	8	2	1	0	3	89	3	91
2020	CS-04	67	17	7	0	7	0	3	86	7	30
2020	CS-05	50	19	19	6	6	0	0	69	13	16
2019	CS	48	24	15	5	1	2	5	78	6	255
2019	CS-01	55	18	9	6	0	0	12	83	7	33
2019	CS-02	52	22	17	2	2	2	3	77	5	93
2019	CS-03	47	24	14	5	1	4	4	78	7	74
2019	CS-04	50	26	12	9	0	0	3	79	9	34
2019	CS-05	16	42	26	5	0	5	5	65	6	19

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	24	13	5	3	3	3	78	9	280
2020	CS-01	67	6	9	3	0	6	9	86	4	33
2020	CS-02	47	29	12	3	3	4	3	81	6	105
2020	CS-03	47	25	15	5	4	1	1	74	10	91
2020	CS-04	57	13	10	17	0	0	3	72	17	30
2020	CS-05	38	50	6	0	6	0	0	88	6	16
2019	CS	44	27	12	5	3	4	5	78	9	253
2019	CS-01	41	16	22	0	0	9	13	72	0	32
2019	CS-02	44	29	10	6	4	1	5	78	11	93
2019	CS-03	44	27	8	8	5	4	3	76	15	73
2019	CS-04	47	29	18	0	0	3	3	81	0	34
2019	CS-05	42	32	16	5	0	5	0	78	6	19

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	10	5	2	3	4	4	89	5	280
2020	CS-01	73	6	6	0	6	3	6	87	7	33
2020	CS-02	70	13	5	3	1	5	4	91	4	105
2020	CS-03	70	9	8	2	2	7	2	87	5	91
2020	CS-04	80	7	3	0	7	0	3	90	7	30
2020	CS-05	75	13	0	6	0	0	6	93	7	16
2019	CS	71	7	6	2	3	6	5	87	6	253
2019	CS-01	61	12	6	3	3	3	12	86	7	33
2019	CS-02	68	5	11	2	4	5	3	81	7	92
2019	CS-03	68	8	4	4	3	8	4	88	8	73
2019	CS-04	82	6	0	0	3	0	9	97	3	34
2019	CS-05	84	0	5	0	0	11	0	94	0	19

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	9	3	1	0	3	6	94	2	278
2020	CS-01	73	6	6	0	3	3	9	90	3	33
2020	CS-02	76	10	4	1	0	5	4	95	1	105
2020	CS-03	72	12	2	2	0	2	9	95	3	90
2020	CS-04	87	7	3	0	0	0	3	97	0	30
2020	CS-05	88	0	0	6	0	0	6	93	7	16
2019	CS	74	8	4	1	1	4	8	93	3	254
2019	CS-01	58	12	9	0	0	9	12	88	0	33
2019	CS-02	80	6	4	2	2	1	4	91	5	93
2019	CS-03	71	10	3	1	0	4	11	95	2	73
2019	CS-04	82	9	0	0	0	0	9	100	0	34
2019	CS-05	74	0	0	0	5	11	11	93	7	19

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	41	18	4	4	3	1	73	8	278
2020	CS-01	48	27	15	3	0	0	6	81	3	33
2020	CS-02	26	41	20	3	7	2	1	69	10	104
2020	CS-03	22	45	21	5	3	3	0	69	9	91
2020	CS-04	30	50	13	3	0	3	0	83	3	30
2020	CS-05	33	40	13	7	0	7	0	79	7	15
2019	CS	23	41	18	9	4	4	1	67	14	255
2019	CS-01	30	39	15	0	3	6	6	79	3	33
2019	CS-02	20	32	23	14	8	2	1	54	22	93
2019	CS-03	15	49	20	9	1	5	0	67	11	74
2019	CS-04	41	47	6	3	0	3	0	91	3	34
2019	CS-05	21	47	11	16	0	5	0	72	17	19
2018	CS	17	39	23	10	5	6	0	60	16	171
2018	CS-02	12	33	24	17	9	5	0	48	27	66
2018	CS-03	18	42	23	11	2	5	0	63	13	57
2018	CS-04	26	43	17	0	0	13	0	80	0	23
2017	CS	19	35	23	11	7	6	0	57	19	218
2017	CS-01	29	21	26	11	5	5	3	54	17	38
2017	CS-02	14	30	29	12	9	6	0	47	23	80
2017	CS-03	19	39	19	11	6	6	0	62	18	72
2017	CS-04	19	52	14	0	10	5	0	75	10	21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	33	10	3	2	2	0	85	5	278
2020	CS-01	73	9	3	3	3	9	0	90	7	33
2020	CS-02	47	34	13	1	3	2	0	82	4	104
2020	CS-03	43	44	7	4	1	0	0	88	6	90
2020	CS-04	43	40	10	0	3	3	0	86	3	30
2020	CS-05	63	19	13	6	0	0	0	81	6	16
2019	CS	44	34	13	3	3	3	0	80	7	254
2019	CS-01	52	27	9	0	0	9	3	90	0	33
2019	CS-02	42	29	15	5	6	2	0	73	12	93
2019	CS-03	36	40	16	3	3	3	0	77	6	73
2019	CS-04	56	35	9	0	0	0	0	91	0	34
2019	CS-05	42	47	5	5	0	0	0	89	5	19
2018	CS	48	33	11	2	2	3	1	84	5	170
2018	CS-02	36	36	19	1	1	6	0	76	3	67
2018	CS-03	47	35	9	4	4	0	2	83	7	55
2018	CS-04	52	43	0	0	4	0	0	96	4	23
2017	CS	36	43	13	4	2	1	0	81	6	219
2017	CS-01	39	39	13	3	3	0	3	81	5	38
2017	CS-02	35	43	17	2	0	2	0	80	3	81
2017	CS-03	35	46	10	7	3	0	0	81	10	72
2017	CS-04	48	38	10	0	5	0	0	86	5	21
2014	CS	47	35	10	1	4	2	0	85	5	266
2014	CS-01	46	32	15	0	2	5	0	82	3	41
2014	CS-02	47	35	9	1	5	3	0	85	6	102
2014	CS-03	46	37	12	0	4	0	1	84	4	81
2014	CS-04	50	40	3	3	0	3	0	93	3	30

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	33	10	3	3	4	0	84	6	278
2020	CS-01	76	9	9	0	3	3	0	88	3	33
2020	CS-02	46	31	11	2	5	6	0	82	7	104
2020	CS-03	37	40	13	3	2	4	0	80	6	91
2020	CS-04	34	59	3	0	3	0	0	93	3	29
2020	CS-05	56	31	0	13	0	0	0	88	13	16
2019	CS	50	29	12	1	1	6	0	85	3	252
2019	CS-01	59	19	13	0	0	9	0	86	0	32
2019	CS-02	50	24	15	1	3	7	0	79	5	92
2019	CS-03	35	43	12	3	0	7	0	84	3	74
2019	CS-04	67	27	6	0	0	0	0	94	0	33
2019	CS-05	63	26	5	0	0	5	0	94	0	19
2018	CS	46	29	12	4	2	6	1	80	7	171
2018	CS-02	42	28	16	4	1	7	0	76	6	67
2018	CS-03	43	29	14	4	4	5	2	77	8	56
2018	CS-04	57	26	9	0	4	4	0	86	5	23
2017	CS	37	31	19	4	3	5	1	73	7	217
2017	CS-01	47	21	16	3	3	5	5	76	6	38
2017	CS-02	32	35	21	1	4	6	0	72	5	80
2017	CS-03	38	31	20	6	3	3	0	71	9	71
2017	CS-04	43	29	10	10	5	5	0	75	15	21
2014	CS	50	31	12	2	3	3	0	83	4	266
2014	CS-01	54	29	10	0	2	2	2	87	3	41
2014	CS-02	48	30	13	2	4	3	0	81	6	102
2014	CS-03	49	34	11	2	1	2	0	85	4	82
2014	CS-04	48	31	17	0	3	0	0	79	3	29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	28	14	1	1	5	83	3	279
2020	CS-01	76	6	9	0	3	6	87	3	33
2020	CS-02	44	32	14	1	2	7	82	3	105
2020	CS-03	44	33	16	2	1	3	80	3	90
2020	CS-04	57	27	13	0	0	3	86	0	30
2020	CS-05	63	19	13	6	0	0	81	6	16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	26	12	4	3	4	2	81	6	279
2020	CS-01	73	9	6	6	0	6	0	87	6	33
2020	CS-02	49	24	13	2	4	5	4	79	6	105
2020	CS-03	42	32	13	4	2	4	1	79	7	90
2020	CS-04	50	30	10	3	3	0	3	83	7	30
2020	CS-05	50	31	13	6	0	0	0	81	6	16

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	29	10	2	2	0	0	87	4	280
2020	CS-01	76	12	6	0	3	3	0	91	3	33
2020	CS-02	54	31	9	2	4	0	0	86	6	105
2020	CS-03	52	31	15	2	0	0	0	82	2	91
2020	CS-04	57	40	0	3	0	0	0	97	3	30
2020	CS-05	56	31	13	0	0	0	0	88	0	16
2019	CS	52	31	9	4	2	1	0	84	6	254
2019	CS-01	64	24	6	0	0	3	3	94	0	33
2019	CS-02	48	33	10	4	3	1	0	83	8	93
2019	CS-03	42	36	12	8	1	0	0	78	10	73
2019	CS-04	65	26	6	0	3	0	0	91	3	34
2019	CS-05	53	26	11	5	0	5	0	83	6	19
2018	CS	50	31	14	3	1	1	0	82	4	170
2018	CS-02	40	37	18	1	1	1	0	79	3	67
2018	CS-03	47	27	16	7	2	0	0	75	9	55
2018	CS-04	57	39	4	0	0	0	0	96	0	23
2017	CS	41	40	10	5	3	0	0	82	8	219
2017	CS-01	47	39	8	3	0	0	3	89	3	38
2017	CS-02	37	41	11	6	4	1	0	79	10	81
2017	CS-03	43	36	13	6	3	0	0	79	8	72
2017	CS-04	43	43	5	5	5	0	0	86	10	21
2014	CS	45	33	12	5	3	2	0	80	8	267
2014	CS-01	46	22	20	2	2	7	0	74	5	41
2014	CS-02	47	33	9	5	4	2	0	82	9	102
2014	CS-03	40	38	13	6	2	0	0	78	9	82
2014	CS-04	53	27	10	10	0	0	0	80	10	30

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	31	14	4	3	0	0	79	8	279
2020	CS-01	79	9	6	0	3	3	0	91	3	33
2020	CS-02	51	28	13	3	6	0	0	79	9	104
2020	CS-03	37	38	15	8	1	0	0	76	9	91
2020	CS-04	30	43	23	0	3	0	0	73	3	30
2020	CS-05	38	38	13	13	0	0	0	75	13	16
2019	CS	41	32	14	6	5	2	0	74	11	255
2019	CS-01	52	30	9	3	0	3	3	87	3	33
2019	CS-02	40	28	16	5	8	3	0	70	13	93
2019	CS-03	32	38	16	9	4	0	0	70	14	74
2019	CS-04	53	32	9	3	3	0	0	85	6	34
2019	CS-05	42	26	16	5	5	5	0	72	11	19
2018	CS	39	32	19	5	5	1	0	71	10	171
2018	CS-02	25	36	22	6	9	1	0	62	15	67
2018	CS-03	38	27	25	7	4	0	0	64	11	56
2018	CS-04	48	48	4	0	0	0	0	96	0	23
2017	CS	31	35	19	7	7	0	0	67	14	219
2017	CS-01	37	37	13	5	5	0	3	76	11	38
2017	CS-02	26	37	18	6	11	1	0	64	18	81
2017	CS-03	32	29	25	10	4	0	0	61	14	72
2017	CS-04	38	38	14	5	5	0	0	76	10	21
2014	CS	28	36	20	10	6	0	0	64	16	267
2014	CS-01	29	29	32	5	5	0	0	59	10	41
2014	CS-02	28	36	21	9	6	0	0	65	15	102
2014	CS-03	24	37	18	13	7	0	0	61	21	82
2014	CS-04	33	33	10	13	10	0	0	67	23	30

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	30	14	4	3	0	0	79	7	279
2020	CS-01	79	6	9	0	3	3	0	88	3	33
2020	CS-02	51	28	12	3	6	0	0	79	9	105
2020	CS-03	38	36	18	8	1	0	0	73	9	90
2020	CS-04	30	53	13	0	3	0	0	83	3	30
2020	CS-05	44	38	13	6	0	0	0	81	6	16
2019	CS	40	36	10	9	4	1	0	77	12	253
2019	CS-01	55	30	9	3	0	0	3	88	3	33
2019	CS-02	39	32	13	11	4	1	0	71	15	92
2019	CS-03	31	42	12	9	5	0	0	73	15	74
2019	CS-04	55	36	3	3	3	0	0	91	6	33
2019	CS-05	32	47	5	11	0	5	0	83	11	19
2018	CS	35	38	20	2	4	1	0	74	6	171
2018	CS-02	28	36	24	1	9	1	0	65	11	67
2018	CS-03	30	39	25	4	2	0	0	70	5	56
2018	CS-04	39	52	9	0	0	0	0	91	0	23
2017	CS	30	38	17	8	5	0	0	69	14	219
2017	CS-01	34	39	21	0	3	0	3	76	3	38
2017	CS-02	25	40	16	10	9	1	0	65	19	81
2017	CS-03	32	32	19	12	4	0	0	64	17	72
2017	CS-04	38	38	14	5	5	0	0	76	10	21
2014	CS	29	36	16	12	6	0	0	65	18	267
2014	CS-01	29	32	27	7	5	0	0	61	12	41
2014	CS-02	30	37	15	13	5	0	0	68	18	102
2014	CS-03	23	38	17	13	9	0	0	61	22	82
2014	CS-04	40	27	10	17	7	0	0	67	23	30

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	22	16	6	6	3	0	71	13	280
2020	CS-01	70	6	6	6	3	9	0	83	10	33
2020	CS-02	50	21	15	5	8	1	0	72	13	105
2020	CS-03	40	26	18	9	5	2	0	67	15	91
2020	CS-04	30	37	20	3	7	3	0	69	10	30
2020	CS-05	50	13	19	6	6	6	0	67	13	16
2019	CS	37	26	18	12	5	1	1	64	17	255
2019	CS-01	58	21	12	3	3	0	3	81	6	33
2019	CS-02	39	23	18	11	8	1	1	63	19	93
2019	CS-03	27	30	23	16	3	1	0	58	19	74
2019	CS-04	41	29	18	9	3	0	0	71	12	34
2019	CS-05	32	26	16	16	5	5	0	61	22	19
2018	CS	32	29	22	10	5	2	1	62	15	171
2018	CS-02	27	30	19	12	7	4	0	59	20	67
2018	CS-03	25	32	25	9	5	2	2	59	15	56
2018	CS-04	52	13	26	9	0	0	0	65	9	23
2017	CS	28	27	22	12	8	1	1	56	21	219
2017	CS-01	29	24	29	8	8	0	3	54	16	38
2017	CS-02	27	29	20	10	10	4	1	58	21	81
2017	CS-03	26	28	21	17	7	0	1	55	24	72
2017	CS-04	48	14	19	10	10	0	0	62	19	21
2014	CS	29	27	16	11	13	4	1	59	24	266
2014	CS-01	24	20	22	7	15	10	2	50	25	41
2014	CS-02	30	30	13	10	14	3	0	63	24	102
2014	CS-03	23	26	22	13	15	1	0	49	28	82
2014	CS-04	48	24	7	10	7	0	3	75	18	29

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	22	44	34	279
2020	CS-01	9	52	39	33
2020	CS-02	15	43	42	105
2020	CS-03	19	51	30	90
2020	CS-04	40	33	27	30
2020	CS-05	56	25	19	16
2019	CS	22	36	42	255
2019	CS-01	12	45	42	33
2019	CS-02	16	44	40	93
2019	CS-03	27	31	42	74
2019	CS-04	24	32	44	34
2019	CS-05	47	11	42	19
2018	CS	18	41	41	172
2018	CS-02	19	42	39	67
2018	CS-03	18	42	40	57
2018	CS-04	30	39	30	23
2017	CS	25	39	36	219
2017	CS-01	29	34	37	38
2017	CS-02	17	42	41	81
2017	CS-03	33	35	32	72
2017	CS-04	24	52	24	21
2014	CS	27	33	40	267
2014	CS-01	29	27	44	41
2014	CS-02	20	40	40	102
2014	CS-03	32	28	40	82
2014	CS-04	33	37	30	30

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	22	37	37	3	2	0	60
2020	CS-02	19	44	38	0	0	0	16
2020	CS-03	12	47	41	0	0	0	17
2020	CS-04	50	17	25	8	0	0	12
2019	CS	19	30	40	0	2	9	57
2019	CS-02	7	27	47	0	0	20	15
2019	CS-03	35	20	35	0	5	5	20
2018	CS	13	29	45	0	0	13	31
2018	CS-02	0	15	62	0	0	23	13
2018	CS-03	40	20	40	0	0	0	10
2017	CS	20	20	49	4	5	2	55
2017	CS-01	0	36	55	0	9	0	11
2017	CS-02	7	36	50	0	7	0	14
2017	CS-03	38	8	42	8	0	4	24
2014	CS	17	23	55	3	9999	3	71
2014	CS-01	0	25	67	0	9999	8	12
2014	CS-02	15	20	60	5	9999	0	20
2014	CS-03	12	23	58	4	9999	4	26
2014	CS-04	50	10	40	0	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	279
2020	CS-02	5	95	105
2020	CS-03	7	93	90
2020	CS-05	0	100	16
2019	CS	8	92	252
2019	CS-02	10	90	92
2019	CS-03	11	89	73
2018	CS	10	90	170
2018	CS-02	12	88	67
2018	CS-03	13	88	56

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	67	33	15
2018	CS	59	41	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	15
2019	CS	40	60	20
2018	CS	47	53	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	15
2019	CS	100	20
2018	CS	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	15
2019	CS	0	100	20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	15
2019	CS	0	100	20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	67	33	15
2019	CS	45	55	20
2018	CS	41	59	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	15
2019	CS	55	45	20
2018	CS	41	59	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	53	47	15
2018	CS	65	35	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	53	47	15
2019	CS	55	45	20
2018	CS	53	47	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	30	70	20
2018	CS	53	47	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	67	33	15
2019	CS	65	35	20
2018	CS	53	47	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	15
2019	CS	40	60	20
2018	CS	53	47	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	15
2019	CS	40	60	20
2018	CS	59	41	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	15
2019	CS	25	75	20

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	60	40	20
2018	CS	53	47	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	35	65	20

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	30	70	20
2018	CS	35	65	17

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	29	71	17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	47	53	17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	59	41	17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	53	47	17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	18	18	4	2	22	8	66	8	278
2020	CS-01	45	3	9	3	3	27	9	76	10	33
2020	CS-02	30	18	19	5	3	19	7	64	10	105
2020	CS-03	20	20	22	3	1	24	9	60	7	90
2020	CS-04	27	23	13	3	0	27	7	75	5	30
2020	CS-05	38	25	19	6	0	6	6	71	7	16
2019	CS	26	13	19	6	4	25	6	57	15	255
2019	CS-01	42	12	12	0	3	21	9	78	4	33
2019	CS-02	30	11	18	6	6	24	4	57	18	93
2019	CS-03	16	16	15	12	3	32	5	52	24	74
2019	CS-04	18	15	29	3	0	26	9	50	5	34
2019	CS-05	32	16	26	0	5	16	5	60	7	19
2018	CS	17	15	25	6	4	28	3	48	15	172
2018	CS-02	13	13	25	9	4	31	3	41	20	67
2018	CS-03	16	21	26	4	7	25	2	50	14	57
2018	CS-04	13	13	26	4	0	39	4	46	8	23
2017	CS	16	16	24	5	4	26	9	48	15	218
2017	CS-01	21	24	18	5	0	16	16	65	8	38
2017	CS-02	12	16	23	6	6	26	10	45	20	80
2017	CS-03	17	11	31	5	1	29	6	43	11	72
2017	CS-04	24	14	19	0	14	24	5	53	20	21
2014	CS	21	15	14	6	8	28	7	57	21	267
2014	CS-01	29	7	15	7	5	34	2	58	19	41
2014	CS-02	15	17	15	4	8	31	11	54	20	102
2014	CS-03	21	15	15	5	12	26	7	53	25	82
2014	CS-04	30	20	13	7	7	20	3	65	17	30

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	24	17	3	1	10	2	76	5	280
2020	CS-01	67	12	3	0	0	15	3	96	0	33
2020	CS-02	40	25	18	4	3	9	2	72	7	105
2020	CS-03	37	25	21	3	1	10	2	71	5	91
2020	CS-04	37	27	13	3	0	17	3	79	4	30
2020	CS-05	44	31	25	0	0	0	0	75	0	16
2019	CS	34	23	19	5	4	14	1	68	10	253
2019	CS-01	42	21	12	3	0	18	3	81	4	33
2019	CS-02	37	18	18	7	4	14	1	65	13	92
2019	CS-03	30	23	19	7	5	15	1	63	15	74
2019	CS-04	29	26	29	0	3	12	0	63	3	34
2019	CS-05	33	39	11	6	0	11	0	81	6	18
2018	CS	30	33	19	6	1	10	1	71	8	172
2018	CS-02	27	28	21	10	0	10	3	64	12	67
2018	CS-03	26	37	16	5	4	12	0	72	10	57
2018	CS-04	30	39	26	0	0	4	0	73	0	23
2017	CS	22	25	27	6	4	15	2	57	12	218
2017	CS-01	29	32	21	5	0	11	3	70	6	38
2017	CS-02	18	26	22	6	6	19	2	56	16	81
2017	CS-03	20	24	35	6	1	13	1	51	8	71
2017	CS-04	38	19	24	5	10	5	0	60	15	21
2014	CS	28	24	16	5	7	18	2	64	15	267
2014	CS-01	37	12	17	10	5	20	0	61	18	41
2014	CS-02	22	27	19	3	6	21	3	64	12	102
2014	CS-03	27	26	16	4	11	16	1	63	18	82
2014	CS-04	37	20	13	10	7	10	3	65	19	30

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	5	95	280
2020	CS-03	5	95	91
2020	CS-05	0	100	16
2019	CS	5	95	252
2019	CS-02	9	91	92
2019	CS-04	0	100	34
2019	CS-05	0	100	19
2018	CS	5	95	171
2018	CS-01	0	100	20
2018	CS-02	9	91	67
2018	CS-04	0	100	23

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	12

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	12

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	12

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	36	64	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	12

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14
2019	CS	0	100	12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	43	57	14
2019	CS	42	58	12

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	18	22	1	2	26	6	65	4	278
2020	CS-01	48	9	6	0	3	27	6	86	5	33
2020	CS-02	24	23	21	1	3	22	6	65	5	104
2020	CS-03	20	16	26	1	1	30	5	56	3	91
2020	CS-04	20	17	30	0	0	23	10	55	0	30
2020	CS-05	44	13	19	0	0	25	0	75	0	16
2019	CS	27	13	22	4	1	28	6	61	7	254
2019	CS-01	39	12	9	3	0	30	6	81	5	33
2019	CS-02	29	10	24	3	3	24	8	56	9	93
2019	CS-03	20	12	24	7	0	32	4	51	11	74
2019	CS-04	21	15	30	0	0	30	3	55	0	33
2019	CS-05	37	32	5	0	0	21	5	93	0	19
2018	CS	17	16	27	2	2	31	5	51	6	171
2018	CS-02	12	18	32	3	2	30	3	45	7	66
2018	CS-03	16	19	23	4	2	33	4	56	8	57
2018	CS-04	9	13	35	0	0	39	4	38	0	23
2017	CS	16	17	25	2	2	27	10	53	6	220
2017	CS-01	26	13	18	3	3	18	18	63	8	38
2017	CS-02	15	23	20	4	2	27	10	59	10	82
2017	CS-03	11	15	33	1	1	29	8	42	4	72
2017	CS-04	29	10	29	0	0	29	5	57	0	21
2014	CS	21	15	19	1	4	33	6	60	9	267
2014	CS-01	27	15	17	0	7	32	2	63	11	41
2014	CS-02	19	14	20	1	4	35	8	57	9	102
2014	CS-03	17	15	23	2	2	33	7	53	8	82
2014	CS-04	23	23	13	3	0	33	3	74	5	30

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	25	20	2	1	10	2	74	4	280
2020	CS-01	70	9	6	0	0	12	3	93	0	33
2020	CS-02	41	25	20	2	3	9	1	73	5	105
2020	CS-03	32	27	24	2	0	12	2	69	3	91
2020	CS-04	27	30	23	3	3	10	3	65	8	30
2020	CS-05	38	44	19	0	0	0	0	81	0	16
2019	CS	36	23	20	2	2	16	2	72	4	255
2019	CS-01	45	24	9	0	0	18	3	88	0	33
2019	CS-02	34	20	20	1	3	18	2	69	5	93
2019	CS-03	28	24	26	5	1	14	1	62	8	74
2019	CS-04	41	21	24	0	0	15	0	72	0	34
2019	CS-05	53	26	5	0	0	16	0	94	0	19
2018	CS	32	28	23	2	1	13	1	70	3	172
2018	CS-02	28	21	30	3	0	16	1	60	4	67
2018	CS-03	28	30	21	2	2	16	2	70	4	57
2018	CS-04	30	48	17	0	0	4	0	82	0	23
2017	CS	28	29	22	1	2	15	3	69	4	220
2017	CS-01	39	24	18	3	0	8	8	75	3	38
2017	CS-02	28	33	18	1	1	16	2	75	3	82
2017	CS-03	21	29	26	1	3	17	3	62	5	72
2017	CS-04	38	14	33	0	5	10	0	58	5	21
2014	CS	30	24	21	3	3	18	2	67	7	267
2014	CS-01	37	17	22	0	5	20	0	67	6	41
2014	CS-02	26	25	21	4	3	19	3	65	9	102
2014	CS-03	27	24	22	4	2	18	2	65	8	82
2014	CS-04	33	30	20	0	0	13	3	76	0	30

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	20	19	11	10	0	2	58	22	279
2020	CS-01	42	18	12	9	12	3	3	65	23	33
2020	CS-02	32	17	23	9	16	0	3	50	26	104
2020	CS-03	40	21	21	12	5	0	1	61	18	91
2020	CS-04	43	20	10	20	7	0	0	63	27	30
2020	CS-05	13	44	25	13	6	0	0	56	19	16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	30	19	6	9	0	1	65	15	280
2020	CS-01	39	33	18	0	9	0	0	73	9	33
2020	CS-02	38	22	18	9	11	0	2	61	20	105
2020	CS-03	35	34	19	8	4	0	0	69	12	91
2020	CS-04	23	40	30	0	7	0	0	63	7	30
2020	CS-05	25	25	19	13	19	0	0	50	31	16
2019	CS	20	29	23	14	12	0	2	50	26	255
2019	CS-01	12	24	30	9	12	0	12	41	24	33
2019	CS-02	25	32	19	14	8	0	2	58	22	93
2019	CS-03	24	23	23	12	18	0	0	47	30	74
2019	CS-04	12	41	24	15	9	0	0	53	24	34
2019	CS-05	5	26	26	21	16	5	0	33	39	19
2018	CS	17	31	26	10	15	1	1	49	25	172
2018	CS-02	16	37	24	10	12	0	0	54	22	67
2018	CS-03	9	32	30	9	19	0	2	41	29	57
2018	CS-04	26	22	22	13	17	0	0	48	30	23
2017	CS	21	25	23	15	12	1	3	48	29	219
2017	CS-01	13	21	24	13	18	3	8	38	35	38
2017	CS-02	21	28	20	17	10	1	2	51	28	81
2017	CS-03	24	21	22	19	13	1	0	45	32	72
2017	CS-04	24	29	33	0	10	0	5	55	10	21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	32	21	13	9	0	1	56	22	279
2020	CS-01	52	30	12	3	3	0	0	82	6	33
2020	CS-02	30	34	17	10	7	0	2	65	17	105
2020	CS-03	18	33	29	11	10	0	0	51	21	91
2020	CS-04	10	23	23	27	17	0	0	33	43	30
2020	CS-05	0	19	25	38	19	0	0	19	56	16
2019	CS	21	27	27	14	9	0	2	49	23	255
2019	CS-01	33	30	18	6	3	0	9	70	10	33
2019	CS-02	25	31	27	13	3	0	1	57	16	93
2019	CS-03	18	23	34	16	8	0	1	41	25	74
2019	CS-04	12	24	29	12	24	0	0	35	35	34
2019	CS-05	5	21	21	26	21	5	0	28	50	19
2018	CS	20	30	22	21	7	1	0	50	28	172
2018	CS-02	22	30	21	22	3	1	0	53	26	67
2018	CS-03	18	28	28	16	11	0	0	46	26	57
2018	CS-04	4	26	17	35	17	0	0	30	52	23
2017	CS	23	29	24	13	10	0	2	53	23	220
2017	CS-01	24	29	18	13	11	0	5	56	25	38
2017	CS-02	27	30	26	7	7	0	2	59	15	82
2017	CS-03	22	29	25	15	7	1	0	52	22	72
2017	CS-04	14	14	24	24	24	0	0	29	48	21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	24	20	13	6	0	1	60	20	279
2020	CS-01	64	15	15	0	3	0	3	81	3	33
2020	CS-02	44	20	20	10	4	0	2	65	15	105
2020	CS-03	31	31	21	11	7	0	0	62	18	91
2020	CS-04	7	27	20	33	13	0	0	33	47	30
2020	CS-05	6	25	19	31	19	0	0	31	50	16
2019	CS	29	25	21	14	8	1	3	56	22	253
2019	CS-01	53	19	16	0	3	0	9	79	3	32
2019	CS-02	34	31	15	12	4	1	2	68	17	93
2019	CS-03	21	29	25	19	5	0	1	50	25	73
2019	CS-04	15	15	32	24	12	0	3	30	36	34
2019	CS-05	16	16	21	11	32	5	0	33	44	19
2018	CS	26	25	23	13	11	1	1	52	25	171
2018	CS-02	28	22	27	10	7	1	3	53	19	67
2018	CS-03	25	26	21	16	12	0	0	51	28	57
2018	CS-04	9	26	22	22	22	0	0	35	43	23
2017	CS	24	30	25	11	8	0	2	55	20	219
2017	CS-01	35	30	11	8	11	0	5	69	20	37
2017	CS-02	26	34	28	6	4	0	2	61	10	82
2017	CS-03	24	28	26	15	7	0	0	51	22	72
2017	CS-04	10	24	24	19	24	0	0	33	43	21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	26	20	14	8	0	1	58	22	278
2020	CS-01	58	24	12	3	3	0	0	82	6	33
2020	CS-02	37	24	18	12	6	0	3	63	19	105
2020	CS-03	27	30	22	12	8	1	0	58	20	91
2020	CS-04	7	30	30	20	13	0	0	37	33	30
2020	CS-05	0	13	20	47	20	0	0	13	67	15
2019	CS	20	29	22	16	9	1	3	51	26	254
2019	CS-01	30	39	3	12	3	3	9	79	17	33
2019	CS-02	23	32	24	10	7	1	4	57	17	92
2019	CS-03	16	31	24	18	9	0	1	48	27	74
2019	CS-04	9	21	32	26	12	0	0	29	38	34
2019	CS-05	16	11	21	26	21	5	0	28	50	19
2018	CS	19	20	24	20	13	2	1	40	34	172
2018	CS-02	19	22	25	21	7	1	3	44	30	67
2018	CS-03	19	16	25	21	19	0	0	35	40	57
2018	CS-04	9	4	35	35	17	0	0	13	52	23
2017	CS	21	27	20	15	12	1	2	50	29	220
2017	CS-01	24	16	13	21	18	3	5	43	43	38
2017	CS-02	26	34	18	9	10	0	4	62	19	82
2017	CS-03	22	26	25	18	7	1	0	49	25	72
2017	CS-04	5	24	19	24	29	0	0	29	52	21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	26	12	9	4	0	3	74	14	278
2020	CS-01	70	12	9	0	0	3	6	90	0	33
2020	CS-02	54	26	9	5	3	0	4	83	8	104
2020	CS-03	42	34	11	10	2	0	1	77	12	91
2020	CS-04	27	20	23	17	13	0	0	47	30	30
2020	CS-05	6	25	19	38	13	0	0	31	50	16
2019	CS	44	25	14	6	5	1	6	74	11	253
2019	CS-01	66	13	6	0	0	0	16	93	0	32
2019	CS-02	52	24	12	3	3	0	5	80	7	92
2019	CS-03	36	36	12	5	3	0	7	78	9	74
2019	CS-04	26	26	21	12	12	3	0	55	24	34
2019	CS-05	26	5	26	16	21	5	0	33	39	19
2018	CS	40	28	13	9	5	1	4	72	15	171
2018	CS-02	47	24	15	5	3	2	5	76	8	66
2018	CS-03	33	33	9	16	5	0	4	69	22	57
2018	CS-04	26	26	26	13	9	0	0	52	22	23
2017	CS	42	25	15	7	3	1	6	72	11	220
2017	CS-01	53	16	8	5	8	0	11	76	15	38
2017	CS-02	48	26	12	4	1	1	9	81	5	82
2017	CS-03	39	26	19	7	3	3	3	69	10	72
2017	CS-04	24	29	19	19	5	0	5	55	25	21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	28	21	8	6	0	1	64	15	279
2020	CS-01	48	24	15	3	6	3	0	75	9	33
2020	CS-02	39	29	17	6	7	0	2	70	13	104
2020	CS-03	36	27	23	9	4	0	0	64	13	91
2020	CS-04	17	33	33	7	10	0	0	50	17	30
2020	CS-05	6	25	19	38	13	0	0	31	50	16
2019	CS	31	29	19	10	9	1	1	61	19	255
2019	CS-01	42	33	9	6	3	0	6	81	10	33
2019	CS-02	38	22	27	6	5	1	1	60	12	93
2019	CS-03	24	39	19	9	8	0	0	64	18	74
2019	CS-04	24	29	18	15	15	0	0	53	29	34
2019	CS-05	16	21	5	26	26	5	0	39	56	19
2018	CS	30	25	21	16	7	1	1	55	23	171
2018	CS-02	30	27	19	13	9	1	0	58	23	67
2018	CS-03	27	25	25	20	4	0	0	52	23	56
2018	CS-04	22	17	26	22	9	0	4	41	32	23
2017	CS	27	32	22	10	6	0	3	60	17	219
2017	CS-01	34	21	13	21	5	0	5	58	28	38
2017	CS-02	26	40	17	6	7	0	4	68	14	81
2017	CS-03	24	26	35	8	4	0	3	51	13	72
2017	CS-04	29	33	14	19	5	0	0	62	24	21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	25	18	8	5	1	4	67	14	278
2020	CS-01	48	24	6	9	6	3	3	77	16	33
2020	CS-02	42	26	14	6	6	0	6	72	12	104
2020	CS-03	35	23	26	8	5	1	1	60	13	91
2020	CS-04	37	27	13	13	7	0	3	66	21	30
2020	CS-05	13	27	33	20	0	0	7	43	21	15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	29	18	6	3	0	2	72	9	276
2020	CS-01	68	13	6	3	6	0	3	83	10	31
2020	CS-02	42	33	13	5	3	1	4	79	8	104
2020	CS-03	41	26	21	10	1	0	1	68	11	91
2020	CS-04	17	47	33	0	3	0	0	63	3	30
2020	CS-05	19	31	31	13	6	0	0	50	19	16
2019	CS	30	32	23	9	3	2	2	65	12	253
2019	CS-01	52	27	3	3	0	3	12	93	4	33
2019	CS-02	29	28	27	8	4	1	2	60	12	92
2019	CS-03	27	36	19	15	1	1	0	64	16	74
2019	CS-04	27	36	30	6	0	0	0	64	6	33
2019	CS-05	16	26	37	5	11	5	0	44	17	19
2018	CS	22	38	24	8	5	1	2	62	13	170
2018	CS-02	21	37	27	3	9	1	1	60	12	67
2018	CS-03	15	45	22	15	4	0	0	60	18	55
2018	CS-04	17	39	26	17	0	0	0	57	17	23
2017	CS	25	33	21	12	4	1	3	61	17	219
2017	CS-01	29	34	16	13	3	0	5	67	17	38
2017	CS-02	23	32	23	11	2	2	5	60	15	81
2017	CS-03	25	32	21	14	7	0	1	58	21	72
2017	CS-04	14	38	29	14	5	0	0	52	19	21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	29	22	11	6	1	1	60	18	279
2020	CS-01	55	18	18	0	0	3	6	80	0	33
2020	CS-02	33	34	21	6	3	1	2	70	9	105
2020	CS-03	25	33	21	14	7	0	0	58	21	91
2020	CS-04	13	23	30	23	10	0	0	37	33	30
2020	CS-05	6	6	31	38	19	0	0	13	56	16
2019	CS	23	31	22	14	6	1	2	56	20	254
2019	CS-01	52	27	9	0	0	3	9	90	0	33
2019	CS-02	24	32	23	13	5	1	2	58	19	93
2019	CS-03	15	39	28	14	4	0	0	54	18	74
2019	CS-04	15	18	27	24	12	0	3	34	38	33
2019	CS-05	11	32	11	26	16	5	0	44	44	19
2018	CS	23	32	23	14	5	2	1	57	20	171
2018	CS-02	25	34	19	12	6	1	1	62	18	67
2018	CS-03	16	34	30	14	5	0	0	50	20	56
2018	CS-04	13	22	26	30	9	0	0	35	39	23
2017	CS	19	34	27	11	5	1	2	55	17	219
2017	CS-01	37	32	18	5	3	0	5	72	8	38
2017	CS-02	16	41	25	10	4	2	2	60	14	81
2017	CS-03	18	26	32	14	7	1	1	46	21	72
2017	CS-04	10	29	43	10	10	0	0	38	19	21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	24	21	9	5	0	1	65	14	277
2020	CS-01	53	16	16	0	9	3	3	73	10	32
2020	CS-02	50	22	17	5	5	0	1	73	10	104
2020	CS-03	35	29	19	13	4	0	0	64	18	91
2020	CS-04	20	30	30	13	7	0	0	50	20	30
2020	CS-05	25	6	44	19	6	0	0	31	25	16
2019	CS	33	31	18	11	5	0	2	65	16	252
2019	CS-01	56	16	16	3	0	0	9	79	3	32
2019	CS-02	37	27	16	12	6	0	2	65	19	93
2019	CS-03	25	40	19	11	5	0	0	64	16	73
2019	CS-04	21	36	24	12	3	0	3	59	16	33
2019	CS-05	21	32	16	16	11	5	0	56	28	19
2018	CS	26	32	19	14	6	1	2	59	21	171
2018	CS-02	25	37	15	10	7	1	3	66	19	67
2018	CS-03	20	27	25	20	9	0	0	46	29	56
2018	CS-04	22	30	26	17	4	0	0	52	22	23
2017	CS	24	31	24	12	6	1	2	57	19	219
2017	CS-01	34	24	13	13	5	3	8	65	21	38
2017	CS-02	25	35	25	7	6	1	1	61	14	81
2017	CS-03	22	29	28	13	7	0	1	52	20	72
2017	CS-04	10	29	33	24	5	0	0	38	29	21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	28	12	6	5	0	1	78	11	279
2020	CS-01	58	24	6	3	3	3	3	87	6	33
2020	CS-02	50	26	11	5	7	0	1	77	12	105
2020	CS-03	49	30	10	7	4	0	0	79	11	90
2020	CS-04	30	40	27	0	3	0	0	70	3	30
2020	CS-05	50	13	13	25	0	0	0	63	25	16
2019	CS	44	28	13	6	7	0	1	74	13	253
2019	CS-01	59	22	9	0	3	0	6	87	3	32
2019	CS-02	44	24	18	6	6	0	1	68	13	93
2019	CS-03	39	35	9	8	8	0	0	74	16	74
2019	CS-04	45	33	9	6	6	0	0	79	12	33
2019	CS-05	32	32	16	5	11	5	0	67	17	19

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	32	19	9	6	0	1	66	15	279
2020	CS-01	39	27	18	3	6	3	3	71	10	33
2020	CS-02	40	28	15	8	7	0	3	70	15	105
2020	CS-03	33	33	20	12	2	0	0	66	14	91
2020	CS-04	13	43	30	7	7	0	0	57	13	30
2020	CS-05	6	44	25	13	13	0	0	50	25	16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	31	18	9	4	0	1	69	13	278
2020	CS-01	48	27	9	6	3	3	3	81	10	33
2020	CS-02	45	34	13	4	3	0	1	80	7	104
2020	CS-03	33	31	20	11	5	0	0	64	16	91
2020	CS-04	20	20	30	23	7	0	0	40	30	30
2020	CS-05	19	38	31	6	6	0	0	56	13	16
2019	CS	37	29	19	6	5	2	2	69	12	253
2019	CS-01	61	18	9	0	0	3	9	90	0	33
2019	CS-02	41	25	20	4	4	3	2	69	9	93
2019	CS-03	32	34	25	7	1	0	1	67	8	73
2019	CS-04	21	39	18	9	12	0	0	61	21	33
2019	CS-05	21	32	11	11	21	5	0	56	33	19
2018	CS	29	33	21	9	7	1	1	63	16	171
2018	CS-02	28	30	24	7	7	1	1	60	15	67
2018	CS-03	27	38	20	9	7	0	0	64	16	56
2018	CS-04	26	26	26	13	9	0	0	52	22	23
2017	CS	26	32	21	12	4	1	3	61	17	218
2017	CS-01	39	29	11	11	3	0	8	74	14	38
2017	CS-02	25	33	25	9	4	3	2	61	13	80
2017	CS-03	24	32	25	14	1	1	3	58	16	72
2017	CS-04	19	33	14	19	14	0	0	52	33	21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	30	11	3	2	0	1	85	4	276
2020	CS-01	67	24	0	3	3	3	0	94	6	33
2020	CS-02	52	31	9	3	2	0	3	86	5	103
2020	CS-03	52	28	16	2	2	0	0	80	4	89
2020	CS-04	50	33	17	0	0	0	0	83	0	30
2020	CS-05	38	50	13	0	0	0	0	88	0	16
2019	CS	52	27	8	5	5	0	2	81	10	250
2019	CS-01	69	13	9	3	0	0	6	87	3	32
2019	CS-02	56	23	10	3	4	1	3	82	8	93
2019	CS-03	47	36	3	5	8	0	1	83	14	73
2019	CS-04	44	31	13	13	0	0	0	75	13	32
2019	CS-05	39	28	17	6	11	0	0	67	17	18
2018	CS	49	27	15	4	2	1	2	78	6	171
2018	CS-02	43	28	13	6	3	3	3	76	10	67
2018	CS-03	52	23	21	2	2	0	0	75	4	56
2018	CS-04	48	35	9	9	0	0	0	83	9	23
2017	CS	48	26	15	4	2	1	4	78	7	220
2017	CS-01	55	18	13	5	0	3	5	80	6	38
2017	CS-02	48	30	10	5	4	1	2	81	9	82
2017	CS-03	40	26	24	3	3	0	4	70	6	72
2017	CS-04	57	24	14	0	0	0	5	85	0	21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	36	13	6	3	1	78	9	276
2020	CS-01	53	28	6	3	9	0	81	13	32
2020	CS-02	49	27	16	4	2	2	78	6	102
2020	CS-03	36	37	14	9	3	0	74	12	91
2020	CS-04	30	50	13	7	0	0	80	7	30
2020	CS-05	25	63	6	6	0	0	88	6	16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	15	7	1	1	0	4	91	2	277
2020	CS-01	67	15	6	3	0	3	6	90	3	33
2020	CS-02	74	14	9	0	2	0	2	89	2	103
2020	CS-03	68	17	8	3	0	0	4	88	3	90
2020	CS-04	77	17	3	0	0	0	3	97	0	30
2020	CS-05	81	13	0	0	0	0	6	100	0	16
2019	CS	68	15	6	2	2	1	6	90	4	254
2019	CS-01	55	12	15	0	0	0	18	81	0	33
2019	CS-02	74	11	6	1	2	1	4	90	3	93
2019	CS-03	65	22	1	4	1	1	5	93	6	74
2019	CS-04	73	15	3	3	3	0	3	91	6	33
2019	CS-05	63	16	5	5	0	5	5	88	6	19
2018	CS	64	19	10	3	1	1	3	85	4	170
2018	CS-02	58	19	12	4	1	1	3	81	6	67
2018	CS-03	59	23	13	2	2	0	2	84	4	56
2018	CS-04	73	14	9	5	0	0	0	86	5	22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	82	7	5	1	2	1	3	93	3	277
2020	CS-01	82	3	3	0	6	3	3	90	6	33
2020	CS-02	82	7	4	1	3	1	2	92	4	102
2020	CS-03	79	8	9	1	0	0	3	90	1	91
2020	CS-04	87	10	0	0	0	0	3	100	0	30
2020	CS-05	81	13	0	0	0	0	6	100	0	16
2019	CS	72	10	6	3	3	3	3	87	6	253
2019	CS-01	76	0	6	0	3	3	12	89	4	33
2019	CS-02	68	16	7	3	2	1	2	88	6	92
2019	CS-03	70	7	5	5	5	7	0	82	12	73
2019	CS-04	79	12	6	0	0	0	3	94	0	34
2019	CS-05	74	5	5	5	0	5	5	88	6	19
2018	CS	72	9	9	3	4	2	2	84	7	170
2018	CS-02	66	9	13	4	3	3	1	78	8	67
2018	CS-03	67	11	9	2	7	2	2	81	9	55
2018	CS-04	87	9	4	0	0	0	0	96	0	23
2017	CS	71	13	7	3	2	1	3	88	5	220
2017	CS-01	71	11	8	5	0	3	3	86	6	38
2017	CS-02	72	13	5	2	2	1	4	90	5	82
2017	CS-03	70	13	10	1	3	1	3	86	4	72
2017	CS-04	71	19	5	5	0	0	0	90	5	21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	19	5	0	3	1	1	92	3	278
2020	CS-01	73	15	3	0	3	3	3	94	3	33
2020	CS-02	71	19	5	1	2	0	2	92	3	103
2020	CS-03	68	21	4	0	4	1	1	91	4	91
2020	CS-04	73	13	13	0	0	0	0	87	0	30
2020	CS-05	69	31	0	0	0	0	0	100	0	16
2019	CS	56	23	9	6	2	2	3	82	8	252
2019	CS-01	63	13	6	0	3	0	16	89	4	32
2019	CS-02	53	26	12	5	2	0	2	80	8	93
2019	CS-03	53	24	7	10	3	4	0	80	13	72
2019	CS-04	62	24	9	3	3	0	0	85	6	34
2019	CS-05	53	21	11	5	0	5	5	82	6	19
2018	CS	56	23	11	7	2	1	0	80	9	171
2018	CS-02	55	25	7	7	3	1	0	82	11	67
2018	CS-03	41	29	16	13	2	0	0	70	14	56
2018	CS-04	78	9	13	0	0	0	0	87	0	23
2017	CS	54	26	10	3	3	1	2	83	6	220
2017	CS-01	61	18	5	3	8	3	3	83	11	38
2017	CS-02	59	22	11	1	4	1	2	83	5	82
2017	CS-03	43	36	13	5	0	1	1	82	6	72
2017	CS-04	52	29	14	5	0	0	0	81	5	21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	17	5	3	3	1	2	90	6	276
2020	CS-01	73	15	0	0	6	3	3	94	6	33
2020	CS-02	72	13	7	4	3	0	2	86	7	102
2020	CS-03	66	23	3	2	3	1	1	91	6	91
2020	CS-04	77	17	7	0	0	0	0	93	0	30
2020	CS-05	63	19	6	6	0	0	6	87	7	16
2019	CS	63	19	6	4	4	2	2	86	7	253
2019	CS-01	72	9	3	0	0	3	13	96	0	32
2019	CS-02	62	19	8	8	2	0	1	83	10	93
2019	CS-03	56	25	7	3	5	4	0	84	9	73
2019	CS-04	74	18	3	0	6	0	0	91	6	34
2019	CS-05	58	16	11	0	5	5	5	82	6	19
2018	CS	57	27	7	6	2	1	0	85	8	169
2018	CS-02	52	29	8	6	5	2	0	82	11	66
2018	CS-03	55	25	9	9	2	0	0	80	11	55
2018	CS-04	61	30	9	0	0	0	0	91	0	23
2017	CS	59	19	10	4	6	0	2	80	10	219
2017	CS-01	63	16	8	3	8	0	3	81	11	38
2017	CS-02	64	13	10	2	7	0	4	80	10	82
2017	CS-03	58	21	10	6	4	0	1	80	10	71
2017	CS-04	43	38	14	5	0	0	0	81	5	21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	13	5	1	1	0	13	92	2	278
2020	CS-01	82	3	0	0	0	3	12	100	0	33
2020	CS-02	68	6	4	0	1	0	21	94	1	103
2020	CS-03	64	20	4	0	2	0	10	93	2	91
2020	CS-04	57	20	17	3	0	0	3	79	3	30
2020	CS-05	56	31	6	6	0	0	0	88	6	16
2019	CS	56	11	7	2	1	2	21	87	4	248
2019	CS-01	58	9	0	0	3	3	27	96	4	33
2019	CS-02	62	3	3	3	1	0	27	89	6	89
2019	CS-03	48	20	8	1	0	3	20	87	2	71
2019	CS-04	53	18	15	3	3	0	9	77	6	34
2019	CS-05	58	11	16	0	0	5	11	81	0	19
2018	CS	53	14	8	2	1	0	23	86	4	170
2018	CS-02	50	6	3	0	0	0	41	95	0	66
2018	CS-03	48	21	11	5	0	0	14	81	6	56
2018	CS-04	52	22	17	4	4	0	0	74	9	23
2017	CS	54	15	7	3	1	0	20	87	5	220
2017	CS-01	63	5	5	0	0	0	26	93	0	38
2017	CS-02	63	7	2	1	1	0	24	94	3	82
2017	CS-03	49	19	10	3	1	0	18	83	5	72
2017	CS-04	33	38	14	10	0	0	5	75	10	21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	17	4	1	1	1	3	94	2	278
2020	CS-01	67	21	3	0	0	3	6	97	0	33
2020	CS-02	74	15	3	0	2	1	5	95	2	105
2020	CS-03	72	20	6	1	1	0	0	92	2	90
2020	CS-04	69	14	10	3	0	0	3	86	4	29
2020	CS-05	88	13	0	0	0	0	0	100	0	16
2019	CS	70	15	6	0	0	2	7	93	1	252
2019	CS-01	70	15	0	0	0	0	15	100	0	33
2019	CS-02	73	13	5	0	0	0	9	94	0	92
2019	CS-03	67	16	7	0	1	4	4	91	1	73
2019	CS-04	76	18	6	0	0	0	0	94	0	33
2019	CS-05	53	11	16	5	0	5	11	75	6	19
2018	CS	72	11	8	1	1	0	8	90	1	169
2018	CS-02	65	11	9	2	2	0	12	86	3	66
2018	CS-03	69	13	15	0	0	0	4	85	0	55
2018	CS-04	91	9	0	0	0	0	0	100	0	23
2017	CS	70	14	7	0	0	0	9	92	1	217
2017	CS-01	70	14	8	0	0	0	8	91	0	37
2017	CS-02	71	8	8	0	0	0	14	91	0	80
2017	CS-03	64	22	4	1	0	1	7	94	2	72
2017	CS-04	76	10	14	0	0	0	0	86	0	21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	16	6	1	2	0	3	91	3	277
2020	CS-01	58	27	3	3	0	3	6	93	3	33
2020	CS-02	74	13	8	1	2	0	3	89	3	104
2020	CS-03	71	18	7	1	3	0	0	89	4	90
2020	CS-04	87	7	0	0	0	0	7	100	0	30
2020	CS-05	81	19	0	0	0	0	0	100	0	16
2019	CS	71	11	7	3	2	2	6	88	5	253
2019	CS-01	53	19	6	0	3	3	16	88	4	32
2019	CS-02	69	13	6	6	1	0	4	85	8	93
2019	CS-03	77	10	5	0	1	3	4	93	1	73
2019	CS-04	82	3	12	3	0	0	0	85	3	34
2019	CS-05	68	5	5	0	5	5	11	88	6	19
2018	CS	68	18	7	3	1	1	3	89	4	170
2018	CS-02	70	12	6	3	2	2	6	89	5	66
2018	CS-03	64	25	7	4	0	0	0	89	4	56
2018	CS-04	83	17	0	0	0	0	0	100	0	23
2017	CS	67	17	10	2	1	0	3	87	3	218
2017	CS-01	49	22	22	3	0	0	5	74	3	37
2017	CS-02	67	15	7	4	1	1	5	87	5	82
2017	CS-03	73	16	7	0	3	0	1	90	3	71
2017	CS-04	71	19	10	0	0	0	0	90	0	21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	22	11	3	1	1	1	85	4	280
2020	CS-01	67	18	6	3	0	3	3	90	3	33
2020	CS-02	60	24	10	2	2	1	2	86	4	105
2020	CS-03	59	20	16	2	1	0	1	80	3	91
2020	CS-04	57	23	13	0	3	3	0	83	3	30
2020	CS-05	69	25	0	6	0	0	0	94	6	16
2019	CS	51	25	13	2	4	1	4	80	6	253
2019	CS-01	50	25	6	3	3	0	13	86	7	32
2019	CS-02	51	23	15	3	5	0	3	76	9	93
2019	CS-03	45	27	18	1	3	3	3	77	4	73
2019	CS-04	59	29	6	3	0	0	3	91	3	34
2019	CS-05	63	16	11	0	5	5	0	83	6	19
2018	CS	47	26	20	4	1	0	1	74	5	171
2018	CS-02	49	25	21	1	1	0	1	76	3	67
2018	CS-03	45	25	18	11	2	0	0	70	13	56
2018	CS-04	39	35	26	0	0	0	0	74	0	23
2017	CS	48	29	13	4	2	1	4	81	6	220
2017	CS-01	58	13	13	5	3	0	8	77	9	38
2017	CS-02	45	34	12	2	0	2	4	84	3	82
2017	CS-03	42	32	15	6	3	0	3	76	9	72
2017	CS-04	57	29	10	0	0	0	5	90	0	21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	41	15	3	3	1	79	6	280
2020	CS-01	48	27	15	6	0	3	78	6	33
2020	CS-02	32	44	16	2	5	1	77	7	105
2020	CS-03	41	38	15	3	2	0	79	5	91
2020	CS-04	37	47	13	3	0	0	83	3	30
2020	CS-05	25	63	6	6	0	0	88	6	16

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	35	30	10	4	0	0	55	14	280
2020	CS-01	36	27	30	3	3	0	0	64	6	33
2020	CS-02	24	35	28	9	4	0	1	60	13	105
2020	CS-03	18	35	35	9	3	0	0	53	12	91
2020	CS-04	7	43	23	17	7	3	0	52	24	30
2020	CS-05	0	25	38	38	0	0	0	25	38	16
2019	CS	12	38	36	10	4	0	1	50	14	253
2019	CS-01	24	48	21	0	0	0	6	77	0	33
2019	CS-02	13	42	34	7	4	0	0	55	11	92
2019	CS-03	7	34	43	11	5	0	0	41	16	74
2019	CS-04	6	32	35	24	3	0	0	38	26	34
2019	CS-05	11	22	39	22	0	6	0	35	24	18
2018	CS	15	34	36	9	5	1	0	49	14	172
2018	CS-02	9	39	43	3	6	0	0	48	9	67
2018	CS-03	16	32	37	12	4	0	0	47	16	57
2018	CS-04	13	17	43	22	4	0	0	30	26	23
2017	CS	11	30	38	16	4	0	0	42	20	220
2017	CS-01	13	26	39	13	3	3	3	42	17	38
2017	CS-02	13	30	41	11	4	0	0	44	15	82
2017	CS-03	10	33	35	19	3	0	0	43	22	72
2017	CS-04	10	24	29	29	10	0	0	33	38	21

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	19	40	24	10	0	1	34	26	280
2020	CS-01	3	15	27	36	15	0	3	53	19	33
2020	CS-02	8	16	41	22	11	0	2	34	24	105
2020	CS-03	4	18	43	25	10	0	0	35	22	91
2020	CS-04	10	17	47	27	0	0	0	27	27	30
2020	CS-05	19	50	31	0	0	0	0	0	69	16
2019	CS	9	19	39	21	10	1	1	32	29	252
2019	CS-01	6	9	38	13	25	3	6	41	17	32
2019	CS-02	9	15	41	24	10	1	0	34	24	92
2019	CS-03	9	20	39	22	9	0	0	31	30	74
2019	CS-04	9	18	42	27	3	0	0	30	27	33
2019	CS-05	16	47	21	11	0	5	0	11	67	19
2018	CS	7	14	41	27	10	1	0	37	22	166
2018	CS-01	0	0	45	35	15	5	0	53	0	20
2018	CS-02	9	18	40	23	9	0	0	32	28	65
2018	CS-03	9	12	40	30	9	0	0	39	21	57
2017	CS	5	23	40	24	8	0	0	32	28	219
2017	CS-01	5	21	32	29	11	0	3	41	27	38
2017	CS-02	2	22	47	18	9	1	0	27	25	81
2017	CS-03	5	25	32	31	7	0	0	38	30	72
2017	CS-04	14	24	43	14	5	0	0	19	38	21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	37	15	4	2	3	0	79	6	280
2020	CS-01	55	27	9	0	0	9	0	90	0	33
2020	CS-02	39	35	14	6	1	4	1	78	7	105
2020	CS-03	33	42	18	3	3	1	0	76	7	91
2020	CS-04	37	43	20	0	0	0	0	80	0	30
2020	CS-05	31	44	13	13	0	0	0	75	13	16
2019	CS	21	38	19	10	3	8	0	65	14	253
2019	CS-01	28	31	16	3	0	19	3	76	4	32
2019	CS-02	22	37	18	12	4	8	0	63	17	93
2019	CS-03	16	38	28	9	1	7	0	58	12	74
2019	CS-04	33	45	3	9	3	6	0	84	13	33
2019	CS-05	11	37	21	21	5	5	0	50	28	19
2018	CS	23	39	24	6	4	2	1	64	11	171
2018	CS-02	18	39	27	6	8	2	0	58	14	66
2018	CS-03	21	46	18	11	4	2	0	68	14	57
2018	CS-04	30	39	22	4	0	4	0	73	5	23
2017	CS	10	31	25	9	10	14	0	49	22	220
2017	CS-01	5	32	29	5	13	13	3	44	22	38
2017	CS-02	15	27	22	11	9	17	0	50	23	82
2017	CS-03	7	39	24	8	8	14	0	53	19	72
2017	CS-04	19	24	33	5	19	0	0	43	24	21

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	33	13	5	4	6	1	75	11	276
2020	CS-01	52	27	9	0	0	9	3	90	0	33
2020	CS-02	41	28	14	4	5	8	1	76	10	103
2020	CS-03	33	34	10	11	7	4	1	71	19	91
2020	CS-04	25	43	29	0	0	4	0	70	0	28
2020	CS-05	19	56	13	6	0	6	0	80	7	16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	29	13	8	6	2	1	72	15	278
2020	CS-01	48	15	12	6	12	6	0	68	19	33
2020	CS-02	46	25	13	6	7	1	2	73	13	104
2020	CS-03	35	41	11	7	4	1	1	78	11	91
2020	CS-04	27	30	23	7	3	7	3	63	11	30
2020	CS-05	38	13	13	31	6	0	0	50	38	16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	29	12	2	2	4	3	83	4	277
2020	CS-01	53	22	6	0	3	13	3	89	4	32
2020	CS-02	53	26	10	2	4	2	3	83	6	105
2020	CS-03	44	37	11	2	1	2	2	85	3	90
2020	CS-04	33	23	30	0	0	10	3	65	0	30
2020	CS-05	38	38	6	6	0	6	6	86	7	16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	36	18	6	3	1	0	73	9	280
2020	CS-01	52	33	9	3	3	0	0	85	6	33
2020	CS-02	44	30	15	4	4	2	1	76	8	105
2020	CS-03	30	43	16	9	2	0	0	73	11	91
2020	CS-04	17	43	33	0	3	3	0	62	3	30
2020	CS-05	13	31	25	25	0	6	0	47	27	16
2019	CS	20	36	19	13	7	4	0	59	21	253
2019	CS-01	34	41	9	0	0	13	3	89	0	32
2019	CS-02	24	34	20	10	11	2	0	59	21	92
2019	CS-03	15	38	23	16	5	3	0	54	22	74
2019	CS-04	18	47	12	15	3	6	0	69	19	34
2019	CS-05	5	21	21	37	11	5	0	28	50	19
2018	CS	24	35	24	8	6	2	0	61	14	170
2018	CS-02	21	38	20	9	11	2	0	60	20	66
2018	CS-03	16	39	32	5	7	2	0	55	13	57
2018	CS-04	26	35	17	17	0	4	0	64	18	23
2017	CS	12	32	25	15	7	6	1	48	25	219
2017	CS-01	16	32	21	16	3	8	5	55	21	38
2017	CS-02	12	30	22	17	10	9	0	47	29	82
2017	CS-03	10	32	35	11	8	3	0	44	20	71
2017	CS-04	14	48	10	19	5	5	0	65	25	21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	35	9	3	2	0	86	5	280
2020	CS-01	73	15	6	3	3	0	88	6	33
2020	CS-02	55	30	9	2	3	1	87	5	105
2020	CS-03	46	38	9	4	2	0	85	7	91
2020	CS-04	33	60	7	0	0	0	93	0	30
2020	CS-05	38	44	19	0	0	0	81	0	16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	34	10	6	3	0	82	9	279
2020	CS-01	64	21	12	0	3	0	85	3	33
2020	CS-02	49	29	8	10	4	1	79	14	104
2020	CS-03	44	38	8	7	3	0	82	10	91
2020	CS-04	33	57	10	0	0	0	90	0	30
2020	CS-05	44	31	25	0	0	0	75	0	16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	28	18	5	3	1	1	74	8	278
2020	CS-01	61	15	18	0	6	0	0	76	6	33
2020	CS-02	45	27	20	4	3	0	2	73	7	105
2020	CS-03	42	24	20	9	2	2	1	67	12	89
2020	CS-04	33	53	10	3	0	0	0	87	3	30
2020	CS-05	38	44	13	6	0	0	0	81	6	16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	30	11	2	2	1	1	85	4	279
2020	CS-01	64	15	12	0	3	6	0	84	3	33
2020	CS-02	55	26	9	4	4	0	3	83	8	104
2020	CS-03	51	33	14	2	0	0	0	84	2	91
2020	CS-04	43	50	7	0	0	0	0	93	0	30
2020	CS-05	44	44	13	0	0	0	0	88	0	16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	17	4	1	1	3	2	94	2	279
2020	CS-01	76	9	3	0	0	12	0	97	0	33
2020	CS-02	75	11	3	2	3	3	3	92	5	105
2020	CS-03	74	16	6	1	0	1	2	93	1	90
2020	CS-04	57	33	7	0	0	3	0	93	0	30
2020	CS-05	50	50	0	0	0	0	0	100	0	16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	30	11	4	1	4	1	83	6	279
2020	CS-01	67	15	6	0	0	6	6	93	0	33
2020	CS-02	53	25	10	4	2	5	1	83	6	105
2020	CS-03	41	39	12	6	1	1	0	81	7	90
2020	CS-04	37	47	10	3	0	3	0	86	3	30
2020	CS-05	38	25	25	6	0	6	0	67	7	16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	28	8	4	4	2	1	84	7	278
2020	CS-01	67	12	3	3	9	6	0	84	13	33
2020	CS-02	57	25	8	3	4	1	3	85	7	105
2020	CS-03	48	37	10	2	2	0	0	85	4	89
2020	CS-04	40	40	10	0	3	7	0	86	4	30
2020	CS-05	50	13	13	19	0	6	0	67	20	16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	31	8	2	3	1	1	87	5	279
2020	CS-01	70	15	6	0	3	6	0	90	3	33
2020	CS-02	56	33	4	2	5	0	1	89	7	104
2020	CS-03	48	35	12	2	1	0	1	84	3	91
2020	CS-04	50	40	3	3	0	3	0	93	3	30
2020	CS-05	50	25	25	0	0	0	0	75	0	16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	48	15	11	4	1	70	15	75
2020	CS-03	25	34	25	9	6	0	59	16	32
2020	CS-04	21	67	4	4	0	4	91	4	24
2019	CS	21	37	16	13	9	4	60	23	68
2019	CS-03	26	39	16	3	6	10	71	11	31
2019	CS-04	26	39	13	17	4	0	65	22	23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	CS	100	75
2020	CS-03	100	32
2020	CS-04	100	24

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	36	19	13	8	60	21	75
2020	CS-03	19	34	22	9	16	53	25	32
2020	CS-04	25	46	8	17	4	71	21	24

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	13	87	278
2020	CS-01	15	85	33
2020	CS-02	13	88	104
2020	CS-03	12	88	91
2020	CS-04	17	83	29
2020	CS-05	6	94	16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	278
2020	CS-01	12	88	33
2020	CS-02	10	90	104
2020	CS-03	9	91	91
2020	CS-04	10	90	29
2020	CS-05	19	81	16
2019	CS	12	88	252
2019	CS-01	6	94	32
2019	CS-02	15	85	92
2019	CS-03	15	85	73
2019	CS-04	3	97	34
2019	CS-05	11	89	19
2017	CS	12	88	220
2017	CS-02	13	87	82
2017	CS-03	13	87	72
2014	CS	9	91	266
2014	CS-02	11	89	102
2014	CS-03	11	89	82

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	39	61	28
2020	CS-02	10	90	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	79	21	28
2020	CS-02	80	20	10
2019	CS	93	7	30
2019	CS-02	93	7	14
2019	CS-03	91	9	11
2017	CS	59	41	27
2017	CS-02	45	55	11
2014	CS	72	28	25
2014	CS-02	82	18	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	36	9	5	0	0	86	5	22
2019	CS	50	29	4	11	7	0	79	18	28
2019	CS-02	38	38	0	8	15	0	77	23	13
2019	CS-03	50	30	10	10	0	0	80	10	10
2017	CS	25	56	6	0	6	6	87	7	16
2014	CS	56	28	6	6	0	6	88	6	18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	28	9	3	1	1	4	86	4	280
2020	CS-01	64	21	12	3	0	0	0	85	3	33
2020	CS-02	55	24	9	2	2	2	7	86	4	105
2020	CS-03	49	34	11	1	1	1	2	86	2	91
2020	CS-04	50	37	7	3	0	0	3	90	3	30
2020	CS-05	50	25	6	13	0	6	0	80	13	16

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	54	21	1	69	31	280
2020	CS-01	18	64	15	3	78	22	33
2020	CS-02	27	52	20	1	66	34	105
2020	CS-03	22	56	22	0	72	28	91
2020	CS-04	27	43	30	0	62	38	30
2020	CS-05	38	44	19	0	54	46	16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	68
2020	CS-02	46	54	28
2020	CS-03	40	60	20

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	16	22	12	34	1	31	46	68
2020	CS-02	18	18	29	4	32	0	36	36	28
2020	CS-03	10	5	25	25	30	5	16	58	20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	7	16	21	41	1	21	63	68
2020	CS-02	11	14	14	11	50	0	25	61	28
2020	CS-03	10	0	25	35	25	5	11	63	20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	18	9	9	8	1	8	72	19	280
2020	CS-01	58	12	6	6	3	0	15	82	11	33
2020	CS-02	46	20	11	7	8	2	7	72	16	105
2020	CS-03	52	15	7	12	4	2	8	74	18	91
2020	CS-04	40	23	7	10	20	0	0	63	30	30
2020	CS-05	44	13	6	13	19	0	6	60	33	16
2019	CS	36	21	15	12	9	2	5	62	22	255
2019	CS-01	55	15	12	3	0	0	15	82	4	33
2019	CS-02	37	23	16	10	11	1	3	62	21	93
2019	CS-03	28	28	12	16	7	4	4	62	25	74
2019	CS-04	44	18	9	18	6	3	3	66	25	34
2019	CS-05	26	0	37	16	16	5	0	28	33	19
2018	CS	36	16	18	10	13	2	5	56	25	171
2018	CS-02	33	22	15	9	13	6	1	60	24	67
2018	CS-03	30	13	23	13	16	0	5	45	30	56
2018	CS-04	39	13	13	9	17	0	9	57	29	23

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack