2020 Public Service Employee Survey Results for Transport Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	39	2	6	1	0	0	90	8	1085
2020	Non-supervisor	42	45	4	7	2	0	0	87	9	3147

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	16	3	1	2	0	0	94	3	1082
2020	Non-supervisor	77	17	3	1	1	0	0	95	3	3136
2017	Supervisor	66	25	4	3	2	0	1	92	4	922
2017	Non-supervisor	65	23	5	3	1	1	1	90	4	2955
2014	Supervisor	70	23	4	1	1	0	1	94	3	865
2014	Non-supervisor	66	23	5	3	1	1	1	91	4	2619

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	35	8	5	1	1	86	6	1086
2020	Non-supervisor	47	38	7	5	2	0	86	7	3133
2019	Supervisor	45	36	6	10	4	0	80	14	965
2019	Non-supervisor	42	36	7	10	5	0	78	15	2864
2017	Supervisor	41	37	5	10	7	0	78	17	921
2017	Non-supervisor	39	36	7	12	6	0	75	18	2963
2014	Supervisor	44	35	5	10	6	0	80	16	865
2014	Non-supervisor	40	35	8	10	7	0	75	17	2621

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	37	12	9	4	1	75	13	1081
2020	Non-supervisor	33	36	13	12	5	1	70	17	3131
2019	Supervisor	28	38	12	14	8	0	66	22	963
2019	Non-supervisor	25	35	14	16	10	0	60	26	2856
2018	Supervisor	28	45	8	13	6	0	73	19	887
2018	Non-supervisor	22	41	11	16	10	0	63	26	2731
2017	Supervisor	23	37	12	16	12	0	60	28	923
2017	Non-supervisor	22	35	12	18	13	0	57	31	2964
2014	Supervisor	33	42	10	10	6	0	75	15	865
2014	Non-supervisor	26	37	12	15	10	1	63	25	2621

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	33	7	3	2	88	5	1072
2020	Non-supervisor	49	34	9	5	2	84	7	3118
2019	Supervisor	47	37	8	5	2	85	7	955
2019	Non-supervisor	42	36	10	8	3	78	11	2847
2017	Supervisor	47	38	7	5	2	86	6	918
2017	Non-supervisor	41	39	9	8	3	80	11	2958
2014	Supervisor	50	39	5	4	2	89	6	864
2014	Non-supervisor	41	40	10	6	3	81	9	2620

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	34	10	8	5	0	0	78	12	1082
2020	Non-supervisor	54	29	8	5	3	0	0	84	8	3129
2019	Supervisor	44	34	9	8	4	0	0	78	12	968
2019	Non-supervisor	51	30	8	7	4	0	0	81	11	2855
2018	Supervisor	43	36	8	8	5	0	0	79	13	889
2018	Non-supervisor	50	32	9	6	3	0	0	82	9	2720
2017	Supervisor	39	36	12	8	6	0	0	74	14	921
2017	Non-supervisor	48	32	9	6	4	0	0	81	10	2956
2014	Supervisor	33	38	10	12	6	0	0	71	18	864
2014	Non-supervisor	41	33	11	8	5	1	1	76	13	2618

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	40	8	5	2	85	7	1086
2020	Non-supervisor	40	38	12	7	3	78	10	3138
2019	Supervisor	43	40	9	5	3	83	8	967
2019	Non-supervisor	34	39	13	9	6	73	14	2861
2018	Supervisor	40	44	8	5	3	84	8	883
2018	Non-supervisor	32	40	14	8	6	72	14	2714
2017	Supervisor	35	47	8	6	4	82	10	923
2017	Non-supervisor	32	44	12	7	6	75	13	2960
2014	Supervisor	36	47	8	5	4	83	9	865
2014	Non-supervisor	30	41	12	10	7	71	16	2621

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	39	12	9	4	0	75	13	1085
2020	Non-supervisor	38	34	13	9	5	0	72	15	3141
2019	Supervisor	32	39	13	10	5	0	71	16	966
2019	Non-supervisor	31	36	16	10	7	0	67	17	2859
2018	Supervisor	29	40	16	8	7	0	69	14	889
2018	Non-supervisor	30	34	18	10	8	0	64	18	2724
2017	Supervisor	25	41	15	13	7	0	65	20	924
2017	Non-supervisor	28	37	16	10	8	0	66	18	2962
2014	Supervisor	24	39	16	13	7	0	63	20	864
2014	Non-supervisor	25	35	16	12	11	1	61	24	2622

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	41	11	8	3	78	11	1076
2020	Non-supervisor	34	42	12	9	4	76	12	3127
2019	Supervisor	30	45	11	9	4	75	14	958
2019	Non-supervisor	29	41	14	11	5	70	16	2851
2018	Supervisor	28	45	14	9	4	72	14	886
2018	Non-supervisor	28	38	16	12	6	66	18	2726
2017	Supervisor	27	43	12	13	5	70	18	924
2017	Non-supervisor	28	40	15	11	6	68	17	2957

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	34	6	3	1	0	90	5	1082
2020	Non-supervisor	47	37	9	4	3	0	84	7	3133
2019	Supervisor	50	38	7	4	2	0	87	6	962
2019	Non-supervisor	40	39	12	6	3	0	79	9	2848
2018	Supervisor	52	38	5	3	1	0	90	5	890
2018	Non-supervisor	37	44	10	5	2	0	82	8	2722
2017	Supervisor	42	40	9	5	3	0	83	9	922
2017	Non-supervisor	37	40	11	7	4	1	77	11	2958
2014	Supervisor	45	40	9	4	2	0	85	6	865
2014	Non-supervisor	36	40	13	7	4	0	76	11	2622

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	35	11	7	3	79	10	1084
2020	Non-supervisor	39	35	13	8	5	74	13	3138
2019	Supervisor	38	39	11	7	5	77	12	964
2019	Non-supervisor	33	35	14	10	8	68	17	2853
2018	Supervisor	38	41	10	7	5	79	11	887
2018	Non-supervisor	30	38	15	9	8	68	17	2714
2017	Supervisor	31	40	12	10	7	71	17	921
2017	Non-supervisor	30	37	14	10	8	67	18	2959

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	31	6	2	1	91	3	1081
2020	Non-supervisor	53	32	10	3	2	85	5	3113
2019	Supervisor	58	33	7	2	1	91	3	955
2019	Non-supervisor	48	34	12	4	2	82	6	2842
2018	Supervisor	57	34	6	2	1	91	3	879
2018	Non-supervisor	48	36	11	4	2	83	6	2702
2017	Supervisor	55	36	6	2	1	91	3	923
2017	Non-supervisor	49	34	10	4	2	84	6	2956
2014	Supervisor	66	25	6	2	1	91	3	865
2014	Non-supervisor	58	29	8	3	2	87	5	2620

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	38	8	5	2	0	85	7	1077
2020	Non-supervisor	36	38	13	8	4	0	75	12	3128
2019	Supervisor	42	41	7	7	3	0	83	10	957
2019	Non-supervisor	31	38	14	10	6	0	69	17	2845
2018	Supervisor	40	43	10	5	3	0	83	8	879
2018	Non-supervisor	30	37	16	11	7	0	67	17	2714
2017	Supervisor	36	45	8	7	3	0	82	10	922
2017	Non-supervisor	27	42	13	10	6	1	70	17	2951
2014	Supervisor	34	45	9	8	4	0	79	12	865
2014	Non-supervisor	23	42	12	14	9	0	65	23	2623

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	32	10	6	2	82	8	1084
2020	Non-supervisor	40	33	14	7	5	74	12	3133
2019	Supervisor	43	37	9	6	4	80	10	966
2019	Non-supervisor	34	33	16	9	7	68	16	2850
2018	Supervisor	42	35	13	6	4	78	10	883
2018	Non-supervisor	33	33	16	10	8	66	17	2710
2017	Supervisor	37	37	13	8	5	75	12	922
2017	Non-supervisor	32	35	16	10	6	67	17	2949
2014	Supervisor	36	38	12	8	5	75	13	865
2014	Non-supervisor	29	34	16	11	9	64	20	2622

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	39	11	7	2	0	79	9	1070
2020	Non-supervisor	38	39	12	7	3	0	78	10	3113
2019	Supervisor	32	43	10	11	5	0	75	15	955
2019	Non-supervisor	32	39	14	10	5	0	71	15	2800
2018	Supervisor	36	37	12	11	5	0	73	15	885
2018	Non-supervisor	32	35	16	10	6	0	68	16	2715
2017	Supervisor	32	37	14	12	5	0	69	17	922
2017	Non-supervisor	31	38	15	10	6	0	70	16	2954
2014	Supervisor	34	38	13	10	4	0	72	14	864
2014	Non-supervisor	30	37	14	10	7	1	68	18	2621

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	38	8	4	2	86	6	1086
2020	Non-supervisor	48	36	10	5	2	83	7	3129
2019	Supervisor	43	43	8	4	2	86	6	971
2019	Non-supervisor	40	39	12	6	4	79	9	2864
2018	Supervisor	46	39	9	4	2	85	6	891
2018	Non-supervisor	40	38	12	6	3	79	9	2720
2017	Supervisor	41	40	11	5	3	82	8	922
2017	Non-supervisor	40	39	11	6	4	79	10	2952
2014	Supervisor	42	43	9	4	2	85	6	864
2014	Non-supervisor	39	38	13	7	4	77	10	2621

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	28	25	18	12	0	0	45	30	1082
2020	Non-supervisor	42	37	13	5	2	0	0	79	8	3129
2019	Supervisor	18	31	25	14	12	0	0	49	26	957
2019	Non-supervisor	40	34	16	6	3	0	1	75	9	2841
2018	Supervisor	17	32	21	17	13	0	1	49	30	892
2018	Non-supervisor	38	34	18	6	4	0	0	72	9	2729
2017	Supervisor	15	36	22	15	11	0	0	52	26	924
2017	Non-supervisor	37	38	16	5	3	1	1	76	8	2963
2014	Supervisor	12	31	26	16	14	0	1	44	31	865
2014	Non-supervisor	34	37	17	7	4	0	1	71	11	2622

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	29	39	17	3	0	1	21	40	1083
2020	Non-supervisor	7	20	36	24	11	1	1	36	28	3134
2019	Supervisor	12	30	39	14	4	0	0	18	42	967
2019	Non-supervisor	8	24	37	20	9	1	1	29	33	2853
2018	Supervisor	11	32	40	14	2	0	1	16	44	892
2018	Non-supervisor	10	24	36	20	8	1	2	29	35	2719
2017	Supervisor	13	31	40	12	3	0	1	15	44	922
2017	Non-supervisor	9	23	36	18	9	2	3	29	34	2948
2014	Supervisor	15	29	40	11	4	0	0	15	45	860
2014	Non-supervisor	11	26	34	18	7	1	2	26	38	2616

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	12	28	38	15	1	1	54	17	1079
2020	Non-supervisor	4	11	21	34	26	2	1	62	16	3125
2019	Supervisor	11	21	31	27	9	0	1	36	32	961
2019	Non-supervisor	9	16	25	27	19	3	2	47	26	2852
2018	Supervisor	11	23	33	24	7	1	1	31	35	890
2018	Non-supervisor	10	19	27	25	14	3	2	41	31	2715
2017	Supervisor	11	26	34	21	7	1	2	28	37	920
2017	Non-supervisor	10	17	28	21	15	4	4	40	29	2935
2014	Supervisor	11	21	33	23	10	1	2	34	32	858
2014	Non-supervisor	11	19	28	22	13	3	4	38	32	2609

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	22	36	20	4	0	1	25	39	1081
2020	Non-supervisor	10	21	32	22	12	1	2	34	32	3126
2019	Supervisor	19	28	34	13	5	0	0	18	47	967
2019	Non-supervisor	14	24	31	18	9	2	2	28	40	2843
2018	Supervisor	19	28	33	14	4	1	1	18	48	891
2018	Non-supervisor	15	26	31	17	8	2	2	26	42	2711
2017	Supervisor	19	32	33	12	3	1	1	15	51	919
2017	Non-supervisor	15	24	30	16	9	2	4	27	41	2949
2014	Supervisor	24	31	30	10	3	0	1	13	56	860
2014	Non-supervisor	18	26	30	14	6	2	3	22	47	2608

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	25	38	19	4	0	0	24	38	1078
2020	Non-supervisor	5	10	30	34	19	1	1	55	15	3117
2019	Supervisor	11	25	40	19	4	0	0	23	37	963
2019	Non-supervisor	6	13	30	33	16	1	1	50	19	2843
2018	Supervisor	15	24	40	17	4	0	1	21	39	889
2018	Non-supervisor	6	13	32	32	14	1	2	48	20	2715
2017	Supervisor	14	27	38	17	4	0	0	21	41	914
2017	Non-supervisor	7	14	30	29	16	1	4	47	21	2931
2014	Supervisor	16	28	36	15	4	0	1	19	44	863
2014	Non-supervisor	8	16	32	28	12	2	3	41	25	2599

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	27	32	15	4	1	0	20	48	1079
2020	Non-supervisor	9	15	26	28	19	1	2	49	24	3126
2019	Supervisor	20	32	27	15	4	1	1	20	53	963
2019	Non-supervisor	13	19	26	22	15	2	2	39	34	2853
2018	Supervisor	23	27	32	13	4	1	1	17	50	891
2018	Non-supervisor	14	20	29	21	12	2	2	35	35	2715
2017	Supervisor	24	31	30	11	3	1	1	14	56	919
2017	Non-supervisor	15	21	27	18	12	3	5	32	39	2940
2014	Supervisor	27	33	25	10	3	0	1	14	61	863
2014	Non-supervisor	19	23	27	16	9	2	4	26	45	2612

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	14	32	32	14	1	1	46	21	1076
2020	Non-supervisor	5	8	22	31	28	3	3	62	15	3121
2019	Supervisor	11	20	31	25	10	1	1	36	32	961
2019	Non-supervisor	10	15	25	25	18	3	3	47	27	2849
2018	Supervisor	12	20	34	24	9	0	1	33	33	882
2018	Non-supervisor	10	18	25	24	15	4	3	43	30	2711
2017	Supervisor	12	25	30	21	9	0	2	31	38	923
2017	Non-supervisor	10	17	24	22	16	5	6	43	30	2942
2014	Supervisor	9	20	31	26	11	1	3	38	30	863
2014	Non-supervisor	9	15	27	25	15	4	5	44	27	2612

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	22	41	16	4	1	0	20	39	1081
2020	Non-supervisor	11	18	33	21	13	2	1	36	30	3114
2019	Supervisor	19	28	37	12	3	0	0	15	48	968
2019	Non-supervisor	15	23	32	17	10	2	2	28	39	2852
2018	Supervisor	18	32	34	11	3	1	1	15	51	894
2018	Non-supervisor	16	23	30	17	8	3	2	27	42	2722
2017	Supervisor	19	32	35	10	3	0	1	13	52	921
2017	Non-supervisor	16	22	30	15	9	3	4	26	42	2944
2014	Supervisor	21	33	35	8	3	0	1	11	54	863
2014	Non-supervisor	20	24	28	14	7	2	4	22	47	2616

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	15	38	32	10	0	0	42	20	1081
2020	Non-supervisor	7	16	35	28	12	0	1	41	23	3137
2019	Supervisor	8	21	37	26	7	0	1	33	30	965
2019	Non-supervisor	11	19	31	24	13	1	1	38	30	2858

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	38	14	6	5	3	3	73	12	1086
2020	Non-supervisor	31	28	17	8	6	6	4	65	16	3141
2019	Supervisor	33	38	13	7	4	2	2	74	12	965
2019	Non-supervisor	28	28	16	10	9	5	4	62	21	2861
2018	Supervisor	29	39	15	7	6	3	2	71	13	887
2018	Non-supervisor	24	29	20	10	8	6	4	58	19	2717
2017	Supervisor	27	40	12	8	8	2	2	71	17	919
2017	Non-supervisor	28	29	16	9	8	5	5	63	19	2961
2014	Supervisor	35	35	13	8	5	1	2	73	14	865
2014	Non-supervisor	29	29	15	9	10	4	4	63	21	2621

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	27	5	5	3	0	88	8	1079
2020	Non-supervisor	52	26	9	7	5	1	79	12	3132
2019	Supervisor	57	29	5	5	3	0	87	9	960
2019	Non-supervisor	44	29	9	9	8	1	74	17	2862
2018	Supervisor	55	30	6	5	3	0	85	9	885
2018	Non-supervisor	42	29	9	11	8	1	72	19	2710
2017	Supervisor	51	32	6	5	5	0	84	10	920
2017	Non-supervisor	43	29	10	9	7	1	73	17	2960
2014	Supervisor	55	30	6	6	3	0	85	9	865
2014	Non-supervisor	41	29	10	9	9	1	72	18	2623

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	32	3	4	2	91	6	1076
2020	Non-supervisor	58	27	6	5	2	86	8	3130
2019	Supervisor	52	33	7	5	3	85	8	962
2019	Non-supervisor	49	31	8	8	4	80	12	2858
2018	Supervisor	50	39	4	5	2	89	7	886
2018	Non-supervisor	49	31	9	8	3	80	11	2718
2017	Supervisor	45	40	6	6	3	85	9	920
2017	Non-supervisor	44	36	8	8	4	81	11	2958
2014	Supervisor	45	42	7	5	2	87	7	865
2014	Non-supervisor	42	38	9	7	4	80	11	2617

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	36	5	2	1	0	91	4	1078
2020	Non-supervisor	49	32	11	4	2	1	82	6	3122
2019	Supervisor	49	40	7	3	2	0	89	5	966
2019	Non-supervisor	43	36	12	6	3	1	79	9	2860
2018	Supervisor	45	44	7	2	1	1	89	3	891
2018	Non-supervisor	39	37	13	6	3	1	78	8	2716

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	22	5	2	3	3	1	89	5	1086
2020	Non-supervisor	53	21	11	4	3	5	3	81	7	3133

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	21	7	2	1	0	0	89	3	1085
2020	Non-supervisor	50	26	14	4	2	1	2	79	7	3129
2019	Supervisor	62	24	8	2	2	1	1	87	4	967
2019	Non-supervisor	47	26	15	5	3	1	3	76	9	2864

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	32	10	6	3	0	0	81	9	1082
2020	Non-supervisor	47	29	11	7	5	0	0	77	12	3132
2019	Supervisor	45	31	10	7	5	0	0	77	13	967
2019	Non-supervisor	44	29	12	7	6	0	1	74	13	2868
2018	Supervisor	40	37	11	7	4	0	0	77	12	894
2018	Non-supervisor	41	33	13	7	5	1	0	75	12	2718
2017	Supervisor	37	37	11	9	4	0	1	75	14	923
2017	Non-supervisor	42	33	11	8	5	1	1	76	13	2964
2014	Supervisor	36	39	11	8	5	0	0	76	13	865
2014	Non-supervisor	40	32	12	9	6	1	1	73	15	2622

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	22	11	3	4	1	2	81	7	1082
2020	Non-supervisor	51	24	11	6	4	2	2	78	10	3127

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	28	7	5	3	0	0	86	7	1087
2020	Non-supervisor	49	30	10	7	4	0	0	80	10	3132
2019	Supervisor	48	33	9	6	4	0	0	81	10	964
2019	Non-supervisor	46	29	11	8	6	0	1	75	14	2858
2018	Supervisor	44	37	8	7	3	0	0	82	11	890
2018	Non-supervisor	44	31	11	8	5	1	0	75	13	2709
2017	Supervisor	44	36	9	7	4	0	1	80	11	924
2017	Non-supervisor	45	30	10	8	5	1	1	77	13	2964
2014	Supervisor	43	35	9	9	4	0	0	78	14	865
2014	Non-supervisor	42	31	10	9	7	1	0	74	15	2621

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	1086
2020	Non-supervisor	44	56	3142

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	16	7	1	2	1	7	90	3	1085
2020	Non-supervisor	59	16	7	3	2	4	10	87	5	3140

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	21	8	4	2	0	0	86	6	1087
2020	Non-supervisor	60	22	9	5	4	0	0	82	9	3139
2019	Supervisor	54	28	8	5	4	0	0	83	10	970
2019	Non-supervisor	52	26	9	7	6	0	0	78	12	2867
2018	Supervisor	48	34	8	5	4	0	0	82	10	895
2018	Non-supervisor	50	26	11	7	6	0	0	76	12	2711
2017	Supervisor	47	30	11	6	4	0	1	78	11	921
2017	Non-supervisor	54	25	10	6	5	0	0	79	11	2956
2014	Supervisor	49	30	11	5	4	0	0	80	9	865
2014	Non-supervisor	48	26	11	7	6	1	0	75	13	2622

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	33	9	4	3	2	83	8	1085
2020	Non-supervisor	43	27	13	6	4	7	75	11	3142
2019	Supervisor	33	39	14	7	5	2	73	12	965
2019	Non-supervisor	31	30	16	8	7	7	67	16	2868
2018	Supervisor	34	37	13	7	4	4	75	11	888
2018	Non-supervisor	30	29	19	8	7	7	64	16	2729
2017	Supervisor	28	40	15	8	5	3	70	14	923
2017	Non-supervisor	26	33	17	9	7	8	64	17	2963
2014	Supervisor	29	42	14	8	5	3	73	13	864
2014	Non-supervisor	23	33	17	9	9	9	62	19	2617

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	35	10	6	4	0	79	10	1083
2020	Non-supervisor	40	30	14	9	5	2	72	14	3131
2019	Supervisor	30	37	16	11	6	1	67	17	963
2019	Non-supervisor	28	32	17	11	9	3	61	21	2863
2018	Supervisor	30	37	16	10	6	1	68	16	887
2018	Non-supervisor	26	29	20	12	10	3	57	23	2721
2017	Supervisor	23	40	17	13	7	1	63	20	921
2017	Non-supervisor	22	32	19	13	10	3	56	24	2964
2014	Supervisor	25	40	15	12	7	1	66	19	863
2014	Non-supervisor	21	30	20	13	13	3	53	27	2617

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	39	15	11	4	1	69	15	1080
2020	Non-supervisor	31	31	17	10	7	5	65	17	3135
2019	Supervisor	19	36	19	17	7	1	56	25	960
2019	Non-supervisor	20	28	21	14	10	6	52	25	2862
2018	Supervisor	19	37	21	14	7	2	57	22	888
2018	Non-supervisor	19	27	22	16	10	6	49	28	2721
2017	Supervisor	15	35	22	17	9	2	51	27	921
2017	Non-supervisor	16	29	21	16	11	7	49	29	2959
2014	Supervisor	14	40	21	16	8	1	54	25	864
2014	Non-supervisor	15	28	20	16	13	7	47	32	2613

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	41	11	12	5	0	72	17	1085
2020	Non-supervisor	30	34	16	12	7	2	65	19	3141
2019	Supervisor	16	38	19	18	8	1	55	26	967
2019	Non-supervisor	18	29	19	17	12	4	49	31	2867
2018	Supervisor	18	39	18	17	7	1	57	25	891
2018	Non-supervisor	17	29	19	19	12	3	47	33	2722
2017	Supervisor	14	39	19	18	9	1	54	27	921
2017	Non-supervisor	16	29	21	17	13	5	47	31	2958
2014	Supervisor	16	41	18	15	9	1	57	24	864
2014	Non-supervisor	15	30	20	17	14	4	46	33	2613

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	29	19	6	2	4	2	72	8	1084
2020	Non-supervisor	44	24	13	5	3	8	4	77	9	3138
2019	Supervisor	39	27	18	5	3	5	3	72	9	970
2019	Non-supervisor	40	22	12	5	5	13	3	74	12	2867

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	46	13	7	2	0	77	9	1086
2020	Non-supervisor	31	42	16	6	3	2	75	9	3139
2019	Supervisor	22	45	18	9	5	0	68	14	968
2019	Non-supervisor	23	41	19	10	5	2	66	15	2862
2018	Supervisor	24	47	14	10	4	1	72	14	891
2018	Non-supervisor	22	40	20	11	4	2	63	16	2726
2017	Supervisor	22	44	16	13	4	1	66	18	922
2017	Non-supervisor	22	40	19	12	5	2	63	17	2956
2014	Supervisor	24	44	15	11	5	1	69	16	864
2014	Non-supervisor	21	40	19	10	7	2	62	18	2616

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	41	18	11	5	1	66	17	1077
2020	Non-supervisor	26	38	18	11	5	3	66	16	3120
2019	Supervisor	11	35	23	20	9	2	47	30	964
2019	Non-supervisor	15	33	22	18	9	4	50	28	2853

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	36	11	7	3	2	1	79	10	1086
2020	Non-supervisor	34	34	15	9	5	3	1	71	14	3133
2019	Supervisor	33	40	13	9	3	2	0	74	12	966
2019	Non-supervisor	28	34	16	11	6	3	1	65	18	2858
2018	Supervisor	41	39	11	5	3	1	1	81	8	892
2018	Non-supervisor	28	38	16	10	5	2	1	68	15	2725
2017	Supervisor	40	40	8	7	3	2	0	82	9	919
2017	Non-supervisor	33	37	13	8	4	3	1	73	13	2951
2014	Supervisor	45	37	10	4	2	1	0	83	6	863
2014	Non-supervisor	34	37	12	7	5	4	1	74	13	2609

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	39	13	4	2	1	80	6	1078
2020	Non-supervisor	39	35	16	6	3	2	75	9	3128
2019	Supervisor	27	39	23	7	4	1	67	10	963
2019	Non-supervisor	28	35	21	8	6	2	64	15	2861
2018	Supervisor	32	41	18	5	3	1	74	8	889
2018	Non-supervisor	27	37	22	8	4	2	65	12	2716

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	29	17	9	7	10	3	62	18	1084
2020	Non-supervisor	26	24	18	10	9	11	2	57	22	3134
2019	Supervisor	20	25	21	12	9	8	4	51	24	968
2019	Non-supervisor	21	23	19	13	11	11	2	51	28	2854
2018	Supervisor	23	27	20	11	8	7	4	57	21	890
2018	Non-supervisor	18	24	22	12	12	11	2	48	28	2720
2017	Supervisor	19	26	21	11	9	7	6	52	23	921
2017	Non-supervisor	17	25	18	13	11	12	3	50	29	2955
2014	Supervisor	20	26	17	11	11	8	6	54	26	863
2014	Non-supervisor	16	23	19	13	15	12	2	45	33	2611

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	35	17	10	6	1	0	67	16	1081
2020	Non-supervisor	29	31	18	11	7	2	1	62	19	3136
2019	Supervisor	21	34	19	16	9	1	0	56	25	965
2019	Non-supervisor	23	29	19	14	12	4	0	54	27	2860
2018	Supervisor	24	39	16	13	7	2	0	64	20	891
2018	Non-supervisor	21	30	18	15	12	3	0	53	28	2722
2017	Supervisor	21	34	17	18	10	1	0	55	28	922
2017	Non-supervisor	20	30	18	15	12	4	1	52	29	2957
2014	Supervisor	29	39	14	9	7	1	0	69	17	861
2014	Non-supervisor	22	31	17	14	12	4	1	55	27	2608

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	32	15	11	9	1	2	63	21	1085
2020	Non-supervisor	23	27	17	14	13	3	3	53	29	3137
2019	Supervisor	23	32	17	13	13	1	1	57	26	967
2019	Non-supervisor	20	27	17	14	17	3	2	50	33	2867
2018	Supervisor	26	36	14	12	10	1	1	63	22	889
2018	Non-supervisor	19	27	18	14	17	3	2	49	32	2719
2017	Supervisor	21	34	14	17	11	1	2	56	29	919
2017	Non-supervisor	17	27	16	15	17	4	3	48	35	2959
2014	Supervisor	24	30	15	14	13	1	2	56	28	862
2014	Non-supervisor	16	24	17	15	21	4	3	43	39	2607

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	25	15	6	4	0	4	74	10	1087
2020	Non-supervisor	54	22	12	5	3	1	4	80	8	3141
2019	Supervisor	48	26	14	6	3	0	2	76	9	967
2019	Non-supervisor	54	23	11	4	3	1	4	81	7	2851

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	25	12	5	2	1	3	79	8	1086
2020	Non-supervisor	44	24	15	7	4	2	3	72	12	3133
2019	Supervisor	47	25	16	5	3	1	2	75	9	961
2019	Non-supervisor	37	24	17	9	7	2	4	65	17	2849

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	7	3	1	2	2	4	94	3	1084
2020	Non-supervisor	74	9	4	3	3	4	4	89	6	3124
2019	Supervisor	79	8	4	1	1	3	3	93	3	964
2019	Non-supervisor	69	9	5	3	3	4	5	87	7	2850

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	6	2	0	0	1	7	97	1	1079
2020	Non-supervisor	74	10	4	1	1	2	7	93	3	3136
2019	Supervisor	83	5	2	1	0	1	8	97	1	960
2019	Non-supervisor	73	7	3	2	2	3	10	92	4	2842

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	46	13	6	1	2	0	80	7	1081
2020	Non-supervisor	26	42	17	8	4	3	0	70	12	3134
2019	Supervisor	26	48	15	7	3	1	0	75	10	968
2019	Non-supervisor	20	40	21	10	5	4	0	63	16	2861
2018	Supervisor	28	46	16	6	3	1	0	74	9	888
2018	Non-supervisor	20	35	24	11	6	3	0	57	18	2724
2017	Supervisor	24	44	17	10	4	1	0	69	14	921
2017	Non-supervisor	20	35	22	11	7	4	1	58	19	2961

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	38	10	4	2	1	84	6	1076
2020	Non-supervisor	41	36	13	5	3	2	79	8	3124
2019	Supervisor	36	45	12	3	2	1	83	5	965
2019	Non-supervisor	35	38	15	6	3	2	75	10	2858
2018	Supervisor	46	40	10	2	1	1	86	3	890
2018	Non-supervisor	38	37	14	5	2	3	78	8	2722
2017	Supervisor	36	46	11	3	2	1	83	5	922
2017	Non-supervisor	36	41	14	5	2	3	78	7	2958
2014	Supervisor	42	39	13	3	1	3	83	4	862
2014	Non-supervisor	36	38	14	5	3	4	76	9	2608

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	35	11	3	1	2	0	85	4	1079
2020	Non-supervisor	42	32	14	4	2	5	1	79	7	3124
2019	Supervisor	40	41	13	2	1	3	1	83	4	960
2019	Non-supervisor	39	33	16	4	2	5	1	76	7	2855
2018	Supervisor	43	36	13	2	1	3	1	83	4	887
2018	Non-supervisor	37	34	17	4	2	6	0	76	7	2722
2017	Supervisor	37	40	14	3	1	4	1	81	4	924
2017	Non-supervisor	34	34	17	4	3	7	1	74	7	2953
2014	Supervisor	42	36	14	2	1	5	0	82	4	862
2014	Non-supervisor	38	33	15	4	3	6	1	76	7	2607

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	34	11	2	1	3	0	85	4	1086
2020	Non-supervisor	41	32	15	4	2	6	1	78	6	3138

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	28	7	3	2	2	1	87	6	1085
2020	Non-supervisor	45	30	10	5	4	4	2	79	10	3125

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	27	4	3	1	0	92	4	1086
2020	Non-supervisor	57	29	7	4	3	0	86	6	3132
2019	Supervisor	51	36	7	3	3	0	87	6	967
2019	Non-supervisor	49	32	10	5	4	0	81	9	2863
2018	Supervisor	52	37	7	2	2	0	89	4	892
2018	Non-supervisor	47	35	10	4	3	1	83	7	2703
2017	Supervisor	45	42	6	4	3	0	87	7	924
2017	Non-supervisor	45	37	10	5	3	0	82	8	2956
2014	Supervisor	50	38	7	3	2	0	88	5	861
2014	Non-supervisor	45	35	10	5	4	0	81	10	2609

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	28	10	4	2	0	84	6	1083
2020	Non-supervisor	50	29	12	5	4	1	79	9	3124
2019	Supervisor	41	34	14	6	4	0	75	11	968
2019	Non-supervisor	40	30	16	7	7	1	71	14	2859
2018	Supervisor	44	33	13	6	4	0	78	10	890
2018	Non-supervisor	38	31	17	8	6	1	69	14	2714
2017	Supervisor	36	36	15	8	5	1	72	13	923
2017	Non-supervisor	35	33	16	9	7	1	68	16	2956
2014	Supervisor	38	37	14	6	5	0	76	10	862
2014	Non-supervisor	32	34	16	10	7	1	67	17	2608

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	31	8	4	2	0	85	6	1081
2020	Non-supervisor	48	30	12	6	3	0	79	9	3118
2019	Supervisor	39	36	12	8	4	0	75	13	964
2019	Non-supervisor	38	33	15	9	5	0	71	14	2847
2018	Supervisor	43	35	13	6	4	0	77	10	888
2018	Non-supervisor	35	34	16	9	5	0	70	14	2704
2017	Supervisor	33	39	13	9	5	0	73	14	922
2017	Non-supervisor	33	35	15	10	6	0	69	16	2961
2014	Supervisor	38	38	14	6	4	0	76	10	862
2014	Non-supervisor	31	36	15	10	7	1	67	18	2608

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	23	13	6	4	2	0	76	10	1087
2020	Non-supervisor	45	25	15	7	5	3	1	72	13	3134
2019	Supervisor	39	28	18	9	5	1	1	68	14	966
2019	Non-supervisor	35	25	18	10	8	3	1	62	19	2868
2018	Supervisor	39	29	16	7	6	2	1	69	14	891
2018	Non-supervisor	33	26	18	12	7	3	1	61	20	2723
2017	Supervisor	33	32	15	10	7	3	1	67	17	923
2017	Non-supervisor	31	28	19	10	8	4	1	61	18	2957
2014	Supervisor	38	29	15	9	6	2	1	69	15	862
2014	Non-supervisor	31	27	18	10	9	4	1	61	20	2609

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	28	40	32	1086
2020	Non-supervisor	23	40	37	3143
2019	Supervisor	31	35	34	971
2019	Non-supervisor	28	36	37	2867
2018	Supervisor	27	39	34	893
2018	Non-supervisor	26	37	37	2727
2017	Supervisor	31	37	32	922
2017	Non-supervisor	26	39	35	2960
2014	Supervisor	32	36	32	862
2014	Non-supervisor	28	38	35	2606

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	22	37	32	3	0	6	315
2020	Non-supervisor	16	32	33	4	9	5	717
2019	Supervisor	20	30	36	9	1	5	309
2019	Non-supervisor	12	25	35	7	14	7	799
2018	Supervisor	20	31	34	5	2	8	246
2018	Non-supervisor	14	27	33	8	10	8	720
2017	Supervisor	27	32	32	4	0	5	286
2017	Non-supervisor	16	29	30	5	12	7	772
2014	Supervisor	25	45	20	4	9999	6	279
2014	Non-supervisor	16	32	29	12	9999	11	723

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	1085
2020	Non-supervisor	10	90	3139
2019	Supervisor	12	88	970
2019	Non-supervisor	15	85	2860
2018	Supervisor	12	88	892
2018	Non-supervisor	15	85	2732

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	97
2020	Non-supervisor	48	52	305
2019	Supervisor	44	56	117
2019	Non-supervisor	57	43	412
2018	Supervisor	39	61	105
2018	Non-supervisor	56	44	416

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	55	45	97
2020	Non-supervisor	61	39	305
2019	Supervisor	53	47	117
2019	Non-supervisor	60	40	412
2018	Supervisor	48	52	105
2018	Non-supervisor	59	41	416

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	97
2020	Non-supervisor	2	98	305
2019	Supervisor	27	73	117
2019	Non-supervisor	2	98	412
2018	Supervisor	25	75	105
2018	Non-supervisor	2	98	416

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	97
2020	Non-supervisor	0	100	305

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	97
2020	Non-supervisor	7	93	305

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	117
2019	Non-supervisor	9	91	412
2018	Supervisor	7	93	105
2018	Non-supervisor	10	90	416

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	97
2020	Non-supervisor	4	96	305

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	97
2020	Non-supervisor	39	61	305
2019	Supervisor	42	58	116
2019	Non-supervisor	38	62	407
2018	Supervisor	49	51	104
2018	Non-supervisor	35	65	415

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	97
2020	Non-supervisor	40	60	305
2019	Supervisor	38	62	116
2019	Non-supervisor	43	57	407
2018	Supervisor	42	58	104
2018	Non-supervisor	40	60	415

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	97
2020	Non-supervisor	47	53	305
2019	Supervisor	38	62	116
2019	Non-supervisor	48	52	407
2018	Supervisor	49	51	104
2018	Non-supervisor	50	50	415

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	44	56	97
2020	Non-supervisor	38	62	305
2019	Supervisor	44	56	116
2019	Non-supervisor	42	58	407
2018	Supervisor	37	63	104
2018	Non-supervisor	39	61	415

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	97
2020	Non-supervisor	38	62	305
2019	Supervisor	31	69	116
2019	Non-supervisor	38	62	407
2018	Supervisor	35	65	104
2018	Non-supervisor	38	62	415

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	57	43	97
2020	Non-supervisor	51	49	305
2019	Supervisor	58	42	116
2019	Non-supervisor	54	46	407
2018	Supervisor	63	37	104
2018	Non-supervisor	53	47	415

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	97
2020	Non-supervisor	35	65	305
2019	Supervisor	37	63	116
2019	Non-supervisor	33	67	407
2018	Supervisor	41	59	104
2018	Non-supervisor	28	72	415

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	116
2019	Non-supervisor	2	98	407

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	97
2020	Non-supervisor	5	95	305
2019	Supervisor	11	89	116
2019	Non-supervisor	10	90	407
2018	Supervisor	9	91	104
2018	Non-supervisor	10	90	415

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	97
2020	Non-supervisor	10	90	305
2019	Supervisor	11	89	116
2019	Non-supervisor	8	92	407
2018	Supervisor	12	88	104
2018	Non-supervisor	8	92	415

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	97
2020	Non-supervisor	47	53	305
2019	Supervisor	44	56	116
2019	Non-supervisor	49	51	407
2018	Supervisor	35	65	104
2018	Non-supervisor	45	55	415

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	30	70	97
2020	Non-supervisor	22	78	305
2019	Supervisor	25	75	116
2019	Non-supervisor	22	78	407
2018	Supervisor	34	66	104
2018	Non-supervisor	22	78	415

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	97
2020	Non-supervisor	15	85	305
2019	Supervisor	12	88	116
2019	Non-supervisor	15	85	407
2018	Supervisor	10	90	104
2018	Non-supervisor	14	86	415

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	63	37	97
2020	Non-supervisor	48	52	305
2019	Supervisor	58	42	116
2019	Non-supervisor	52	48	402
2018	Supervisor	66	34	105
2018	Non-supervisor	55	45	415

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	97
2020	Non-supervisor	27	73	305
2019	Supervisor	35	65	116
2019	Non-supervisor	26	74	402
2018	Supervisor	42	58	105
2018	Non-supervisor	21	79	415

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	97
2020	Non-supervisor	9	91	305
2019	Supervisor	20	80	116
2019	Non-supervisor	9	91	402
2018	Supervisor	16	84	105
2018	Non-supervisor	7	93	415

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	97
2020	Non-supervisor	21	79	305
2019	Supervisor	12	88	116
2019	Non-supervisor	26	74	402
2018	Supervisor	8	92	105
2018	Non-supervisor	19	81	415

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	97
2020	Non-supervisor	7	93	305
2019	Supervisor	7	93	116
2019	Non-supervisor	8	92	402
2018	Supervisor	8	92	105
2018	Non-supervisor	6	94	415

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	116
2019	Non-supervisor	9	91	402
2018	Supervisor	5	95	105
2018	Non-supervisor	7	93	415

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	97
2020	Non-supervisor	12	88	305
2019	Supervisor	14	86	116
2019	Non-supervisor	11	89	402
2018	Supervisor	17	83	105
2018	Non-supervisor	14	86	415

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	97
2020	Non-supervisor	10	90	305
2019	Supervisor	8	92	116
2019	Non-supervisor	12	88	402
2018	Supervisor	12	88	105
2018	Non-supervisor	12	88	415

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	97
2020	Non-supervisor	29	71	305
2019	Supervisor	25	75	116
2019	Non-supervisor	25	75	402
2018	Supervisor	16	84	105
2018	Non-supervisor	26	74	415

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	111
2019	Non-supervisor	9	91	367
2018	Supervisor	13	87	100
2018	Non-supervisor	10	90	386

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	111
2019	Non-supervisor	22	78	367
2018	Supervisor	14	86	100
2018	Non-supervisor	20	80	386

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	111
2019	Non-supervisor	9	91	367
2018	Supervisor	6	94	100
2018	Non-supervisor	6	94	386

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	111
2019	Non-supervisor	6	94	367
2018	Supervisor	12	88	100
2018	Non-supervisor	8	92	386

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	111
2019	Non-supervisor	11	89	367
2018	Supervisor	16	84	100
2018	Non-supervisor	9	91	386

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	111
2019	Non-supervisor	9	91	367
2018	Supervisor	14	86	100
2018	Non-supervisor	7	93	386

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	111
2019	Non-supervisor	9	91	367
2018	Supervisor	12	88	100
2018	Non-supervisor	13	87	386

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	111
2019	Non-supervisor	8	92	367
2018	Supervisor	9	91	100
2018	Non-supervisor	10	90	386

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	111
2019	Non-supervisor	9	91	367
2018	Supervisor	8	92	100
2018	Non-supervisor	9	91	386

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	111
2019	Non-supervisor	30	70	367
2018	Supervisor	25	75	100
2018	Non-supervisor	31	69	386

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	111
2019	Non-supervisor	8	92	367
2018	Supervisor	10	90	100
2018	Non-supervisor	9	91	386

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	111
2019	Non-supervisor	47	53	367
2018	Supervisor	39	61	100
2018	Non-supervisor	46	54	386

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	56	44	111
2019	Non-supervisor	58	42	367
2018	Supervisor	49	51	100
2018	Non-supervisor	53	47	386

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	111
2019	Non-supervisor	5	95	367

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	111
2019	Non-supervisor	13	87	367
2018	Supervisor	18	82	100
2018	Non-supervisor	12	88	386

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	25	16	5	4	22	5	66	12	1083
2020	Non-supervisor	20	16	17	5	5	29	7	57	16	3134
2019	Supervisor	19	22	20	7	5	22	5	56	16	966
2019	Non-supervisor	17	14	20	7	8	27	8	47	22	2865
2018	Supervisor	20	25	20	7	5	18	4	59	15	887
2018	Non-supervisor	15	16	24	6	7	26	6	46	19	2723
2017	Supervisor	18	25	20	7	6	20	4	57	16	923
2017	Non-supervisor	14	17	19	6	7	28	9	49	21	2959
2014	Supervisor	20	23	19	6	6	21	6	58	16	862
2014	Non-supervisor	14	15	20	7	9	28	8	46	23	2604

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	36	12	4	2	5	1	81	6	1079
2020	Non-supervisor	36	29	15	5	4	9	1	73	10	3140
2019	Supervisor	34	35	16	6	3	6	0	73	10	967
2019	Non-supervisor	31	27	18	7	5	10	1	66	14	2864
2018	Supervisor	33	35	17	5	4	5	0	73	10	890
2018	Non-supervisor	28	30	19	6	5	10	1	65	13	2720
2017	Supervisor	30	37	17	6	4	5	1	70	11	920
2017	Non-supervisor	25	30	18	7	6	13	2	64	14	2956
2014	Supervisor	30	33	19	5	4	8	1	69	10	862
2014	Non-supervisor	23	28	21	6	6	13	2	61	15	2603

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	1085
2020	Non-supervisor	7	93	3136
2019	Supervisor	3	97	970
2019	Non-supervisor	9	91	2867
2018	Supervisor	5	95	893
2018	Non-supervisor	7	93	2721

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	43
2020	Non-supervisor	34	66	224
2019	Supervisor	44	56	33
2019	Non-supervisor	41	59	236
2018	Supervisor	33	67	43
2018	Non-supervisor	41	59	197

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	70	30	43
2020	Non-supervisor	70	30	224
2019	Supervisor	66	34	33
2019	Non-supervisor	72	28	236
2018	Supervisor	79	21	43
2018	Non-supervisor	75	25	197

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	33
2019	Non-supervisor	3	97	236

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	43
2020	Non-supervisor	0	100	224

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	12	88	43
2018	Non-supervisor	6	94	197

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	33
2019	Non-supervisor	10	90	236

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	43
2020	Non-supervisor	23	77	224
2019	Supervisor	27	73	32
2019	Non-supervisor	24	76	232
2018	Supervisor	20	80	43
2018	Non-supervisor	13	87	197

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	43
2020	Non-supervisor	21	79	224
2019	Supervisor	21	79	32
2019	Non-supervisor	18	82	232
2018	Supervisor	17	83	43
2018	Non-supervisor	20	80	197

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	43
2020	Non-supervisor	11	89	224
2019	Supervisor	15	85	32
2019	Non-supervisor	16	84	232
2018	Supervisor	17	83	43
2018	Non-supervisor	5	95	197

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	43
2020	Non-supervisor	4	96	224
2019	Supervisor	0	100	32
2019	Non-supervisor	7	93	232

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	18	82	43
2020	Non-supervisor	26	74	224
2019	Supervisor	37	63	32
2019	Non-supervisor	26	74	232
2018	Supervisor	27	73	43
2018	Non-supervisor	30	70	197

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	43
2020	Non-supervisor	29	71	224
2019	Supervisor	28	72	32
2019	Non-supervisor	34	66	232
2018	Supervisor	37	63	43
2018	Non-supervisor	29	71	197

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	32
2019	Non-supervisor	5	95	232

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	10	90	43
2018	Non-supervisor	6	94	197

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	43
2020	Non-supervisor	17	83	224
2018	Supervisor	13	87	43
2018	Non-supervisor	14	86	197

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	43
2020	Non-supervisor	0	100	224

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	43
2020	Non-supervisor	100	224
2019	Supervisor	100	32
2019	Non-supervisor	100	232

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	43
2020	Non-supervisor	19	81	224
2019	Supervisor	21	79	32
2019	Non-supervisor	21	79	232
2018	Supervisor	24	76	43
2018	Non-supervisor	25	75	197

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	43
2020	Non-supervisor	31	69	224
2019	Supervisor	21	79	32
2019	Non-supervisor	31	69	226
2018	Supervisor	37	63	43
2018	Non-supervisor	36	64	198

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	22	78	43
2020	Non-supervisor	16	84	224
2018	Supervisor	23	77	43
2018	Non-supervisor	15	85	198

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	43
2020	Non-supervisor	6	94	224
2019	Supervisor	0	100	32
2019	Non-supervisor	6	94	226

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	43
2020	Non-supervisor	19	81	224

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	32
2019	Non-supervisor	4	96	226

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	11	89	43
2018	Non-supervisor	8	92	198

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	11	89	43
2018	Non-supervisor	11	89	198

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	43
2020	Non-supervisor	49	51	224
2019	Supervisor	57	43	32
2019	Non-supervisor	47	53	226
2018	Supervisor	39	61	43
2018	Non-supervisor	43	57	198

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	40
2018	Non-supervisor	3	97	177

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	14	86	40
2018	Non-supervisor	6	94	177

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	25	75	40
2018	Non-supervisor	23	77	177

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	43	57	40
2018	Non-supervisor	37	63	177

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	62	38	40
2018	Non-supervisor	61	39	177

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	40
2018	Non-supervisor	13	87	177

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	24	16	2	2	26	5	71	6	1085
2020	Non-supervisor	23	16	18	4	3	30	6	61	11	3135
2019	Supervisor	21	19	22	2	2	28	5	60	6	967
2019	Non-supervisor	17	13	21	4	5	32	8	51	14	2865
2018	Supervisor	23	24	21	3	2	23	5	65	6	888
2018	Non-supervisor	17	14	26	3	4	30	6	49	11	2723
2017	Supervisor	20	21	22	2	1	28	5	61	6	922
2017	Non-supervisor	15	16	21	3	3	33	8	54	10	2963
2014	Supervisor	20	18	21	2	2	31	7	61	6	862
2014	Non-supervisor	14	14	21	3	5	35	8	50	13	2601

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	35	13	2	2	5	0	82	4	1083
2020	Non-supervisor	38	28	17	3	3	10	1	74	7	3136
2019	Supervisor	36	33	18	2	2	9	0	76	4	966
2019	Non-supervisor	32	26	18	5	4	14	2	69	10	2859
2018	Supervisor	35	33	18	3	2	8	1	75	5	887
2018	Non-supervisor	29	28	21	4	3	13	1	66	9	2721
2017	Supervisor	34	34	18	3	2	8	1	75	6	919
2017	Non-supervisor	26	30	19	3	3	16	3	69	7	2961
2014	Supervisor	32	31	19	3	2	12	2	73	5	862
2014	Non-supervisor	25	27	20	4	3	18	3	66	9	2600

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	31	16	10	6	0	1	68	16	1087
2020	Non-supervisor	31	25	20	12	11	0	1	57	23	3144

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	26	18	10	12	1	60	22	1084
2020	Non-supervisor	30	27	20	11	11	1	58	22	3131
2019	Supervisor	21	27	21	14	17	1	48	31	971
2019	Non-supervisor	23	27	20	12	17	1	50	30	2862
2018	Supervisor	19	25	24	14	18	1	44	32	892
2018	Non-supervisor	22	25	22	14	17	1	47	31	2721
2017	Supervisor	27	28	19	13	12	2	56	25	917
2017	Non-supervisor	28	26	20	11	12	2	56	24	2953

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	19	28	26	20	0	0	27	46	1086
2020	Non-supervisor	23	32	26	12	7	0	0	55	19	3138
2019	Supervisor	8	24	29	22	16	0	0	32	38	967
2019	Non-supervisor	24	31	24	11	8	0	1	56	20	2861
2018	Supervisor	6	21	31	23	20	0	0	26	42	894
2018	Non-supervisor	19	30	27	14	9	0	1	49	23	2725
2017	Supervisor	6	23	28	24	19	0	0	29	43	921
2017	Non-supervisor	20	29	26	14	8	1	1	51	23	2954

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	29	28	19	13	0	0	40	32	1081
2020	Non-supervisor	35	32	18	9	4	0	1	68	13	3132
2019	Supervisor	12	32	26	17	11	0	1	45	29	968
2019	Non-supervisor	33	33	20	8	5	0	1	67	14	2849
2018	Supervisor	9	26	31	20	13	0	0	35	33	889
2018	Non-supervisor	27	33	23	10	6	0	1	60	16	2715
2017	Supervisor	9	28	30	18	15	0	0	37	33	921
2017	Non-supervisor	28	31	21	12	6	1	2	61	18	2949

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	24	26	19	18	0	0	37	38	1080
2020	Non-supervisor	32	28	18	11	9	1	2	61	21	3128
2019	Supervisor	11	26	27	18	17	0	1	37	36	964
2019	Non-supervisor	27	26	20	13	12	1	1	54	25	2849
2018	Supervisor	9	25	26	23	17	0	0	34	40	887
2018	Non-supervisor	23	27	23	14	11	1	2	51	26	2720
2017	Supervisor	8	21	26	23	21	0	0	29	45	921
2017	Non-supervisor	23	24	20	16	13	1	2	49	30	2954

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	29	21	14	10	0	1	54	24	1078
2020	Non-supervisor	54	25	10	4	2	1	4	83	7	3121
2019	Supervisor	32	30	18	10	8	0	2	63	18	964
2019	Non-supervisor	57	24	9	3	2	0	4	85	5	2856
2018	Supervisor	27	32	21	12	8	0	1	59	20	890
2018	Non-supervisor	51	25	12	3	2	1	6	82	5	2712
2017	Supervisor	27	31	21	10	8	0	3	60	19	922
2017	Non-supervisor	48	26	10	3	2	1	9	83	6	2941

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	27	23	17	13	0	46	30	1087
2020	Non-supervisor	36	29	19	10	6	1	65	16	3131
2019	Supervisor	21	31	23	13	11	0	52	24	970
2019	Non-supervisor	39	29	17	7	6	1	69	13	2856
2018	Supervisor	19	29	24	16	11	0	49	27	893
2018	Non-supervisor	36	29	20	8	6	1	66	14	2723
2017	Supervisor	20	29	27	15	8	0	49	24	923
2017	Non-supervisor	34	32	17	9	5	1	67	15	2951

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	25	20	11	10	0	7	56	23	1077
2020	Non-supervisor	33	24	17	9	8	0	8	63	18	3132

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	41	20	6	3	0	0	71	9	1077
2020	Non-supervisor	36	35	17	7	3	1	1	72	11	3132
2019	Supervisor	23	42	21	8	6	0	0	65	14	965
2019	Non-supervisor	31	36	18	8	5	1	1	68	14	2850
2018	Supervisor	19	44	23	9	5	0	0	63	13	890
2018	Non-supervisor	26	34	23	10	5	1	1	61	15	2719
2017	Supervisor	21	38	25	10	5	0	0	59	15	921
2017	Non-supervisor	29	33	20	11	5	1	2	64	16	2946

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	36	25	14	6	0	0	54	21	1075
2020	Non-supervisor	31	35	19	9	4	1	1	67	14	3131
2019	Supervisor	13	33	28	17	9	0	0	47	25	964
2019	Non-supervisor	26	34	21	11	7	0	1	61	18	2855
2018	Supervisor	11	34	32	14	9	0	0	45	23	891
2018	Non-supervisor	22	33	23	14	6	1	1	57	20	2723
2017	Supervisor	13	33	26	18	10	0	0	46	28	920
2017	Non-supervisor	23	32	23	12	7	1	2	57	19	2948

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	37	19	8	6	0	0	67	14	1078
2020	Non-supervisor	34	32	18	11	5	0	1	67	15	3129
2019	Supervisor	23	36	23	12	7	0	0	59	18	962
2019	Non-supervisor	28	32	19	11	8	0	1	61	20	2853
2018	Supervisor	19	39	25	11	6	0	0	58	17	888
2018	Non-supervisor	24	32	21	14	7	1	1	57	21	2716
2017	Supervisor	20	35	23	13	8	0	0	56	21	921
2017	Non-supervisor	26	32	21	12	7	1	2	60	19	2952

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	28	14	6	3	0	0	77	9	1072
2020	Non-supervisor	47	26	13	7	5	1	1	74	12	3117
2019	Supervisor	44	31	13	6	6	0	0	76	12	964
2019	Non-supervisor	45	26	13	9	6	0	1	72	15	2848

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	36	22	9	4	0	0	65	13	1073
2020	Non-supervisor	31	32	21	10	6	0	1	63	16	3124

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	32	25	15	8	0	0	51	23	1076
2020	Non-supervisor	32	33	19	9	5	0	1	66	15	3133
2019	Supervisor	22	33	23	14	8	0	0	55	22	959
2019	Non-supervisor	35	32	18	9	5	0	1	67	14	2846
2018	Supervisor	18	27	27	17	10	0	0	46	27	884
2018	Non-supervisor	27	32	22	11	6	0	1	60	18	2714
2017	Supervisor	19	33	26	14	8	0	1	52	22	921
2017	Non-supervisor	27	33	20	11	6	1	2	62	17	2946

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	27	10	3	1	1	85	5	1078
2020	Non-supervisor	55	27	11	4	2	1	83	6	3105
2019	Supervisor	52	27	13	5	2	1	80	7	962
2019	Non-supervisor	54	24	12	5	3	1	79	9	2845
2018	Supervisor	51	29	13	4	3	1	80	7	882
2018	Non-supervisor	53	24	12	5	4	2	79	8	2706
2017	Supervisor	55	27	11	4	3	1	82	7	923
2017	Non-supervisor	53	24	12	5	3	2	80	9	2954

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	37	18	7	2	0	0	73	9	1081
2020	Non-supervisor	33	36	20	7	4	0	0	69	11	3116

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	14	3	1	0	0	3	96	1	1078
2020	Non-supervisor	70	17	5	2	1	1	4	92	3	3121
2019	Supervisor	78	10	4	1	1	0	6	93	2	963
2019	Non-supervisor	70	13	6	2	2	1	6	89	5	2845
2018	Supervisor	71	16	6	2	2	0	3	89	5	888
2018	Non-supervisor	67	16	6	3	2	1	5	88	5	2709

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	9	4	2	2	1	3	93	3	1073
2020	Non-supervisor	78	10	4	2	2	1	3	90	5	3114
2019	Supervisor	76	11	4	3	3	0	2	89	6	964
2019	Non-supervisor	70	12	6	4	5	1	3	85	9	2859
2018	Supervisor	73	16	5	2	3	0	2	90	5	885
2018	Non-supervisor	67	14	7	4	4	1	3	85	8	2716
2017	Supervisor	73	13	6	3	3	0	1	88	6	918
2017	Non-supervisor	69	13	7	4	3	1	3	86	7	2956

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	23	7	3	2	1	89	4	1072
2020	Non-supervisor	70	20	6	2	1	1	91	3	3103
2019	Supervisor	54	30	10	3	1	1	86	4	959
2019	Non-supervisor	55	25	11	4	3	2	82	7	2849
2018	Supervisor	53	29	12	2	3	1	83	5	891
2018	Non-supervisor	54	26	11	4	3	2	82	7	2727
2017	Supervisor	55	28	9	4	3	0	84	7	920
2017	Non-supervisor	56	26	10	3	2	2	84	6	2952

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	16	7	4	3	1	87	7	1073
2020	Non-supervisor	67	16	8	4	4	1	85	8	3123
2019	Supervisor	63	19	8	4	4	1	83	9	960
2019	Non-supervisor	60	17	9	5	6	1	79	12	2847
2018	Supervisor	56	24	11	4	4	1	81	8	890
2018	Non-supervisor	56	20	11	6	5	2	77	11	2715
2017	Supervisor	59	23	9	5	3	1	83	8	920
2017	Non-supervisor	60	19	9	5	4	2	81	10	2953

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	30	13	4	3	1	80	7	1082
2020	Non-supervisor	66	4	1	0	0	28	98	1	3123
2019	Supervisor	42	34	15	5	3	1	77	9	958
2019	Non-supervisor	61	5	2	1	1	31	96	2	2830
2018	Supervisor	39	36	17	6	3	0	75	9	889
2018	Non-supervisor	55	4	2	1	0	36	94	2	2700
2017	Supervisor	44	32	14	6	4	0	76	10	919
2017	Non-supervisor	56	6	2	1	1	34	95	2	2952

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	22	7	3	1	0	2	88	4	1086
2020	Non-supervisor	68	20	6	2	1	0	3	91	3	3130
2019	Supervisor	63	24	8	2	1	0	1	88	4	960
2019	Non-supervisor	66	19	7	2	1	1	4	89	3	2845
2018	Supervisor	59	26	10	2	2	0	1	85	5	884
2018	Non-supervisor	61	21	8	2	1	0	7	87	4	2715
2017	Supervisor	63	23	9	3	1	0	1	87	4	918
2017	Non-supervisor	63	19	7	2	1	1	7	89	3	2936

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	77	14	4	2	2	0	1	92	4	1086
2020	Non-supervisor	64	19	8	3	4	1	2	86	6	3136
2019	Supervisor	83	12	3	0	1	0	1	96	1	962
2019	Non-supervisor	70	15	5	3	3	0	3	88	6	2855
2018	Supervisor	80	14	4	1	1	0	1	95	2	888
2018	Non-supervisor	66	17	7	3	3	1	4	86	7	2723
2017	Supervisor	78	14	4	1	1	0	1	94	2	921
2017	Non-supervisor	66	17	6	3	3	1	5	87	6	2951

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	33	14	4	2	1	80	6	1084
2020	Non-supervisor	46	30	15	5	2	2	77	7	3139
2019	Supervisor	57	26	12	3	2	1	84	4	960
2019	Non-supervisor	52	27	12	4	2	2	82	6	2857
2018	Supervisor	51	33	11	3	1	1	85	4	887
2018	Non-supervisor	46	30	13	4	2	3	79	7	2720
2017	Supervisor	56	30	9	3	2	1	87	5	923
2017	Non-supervisor	51	29	12	3	2	3	82	5	2949

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	45	20	5	1	0	0	74	6	1086
2020	Non-supervisor	30	41	20	5	3	0	0	71	9	3137

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	29	40	17	5	37	22	1086
2020	Non-supervisor	17	39	31	8	3	57	12	3137
2019	Supervisor	9	30	39	17	6	39	22	971
2019	Non-supervisor	18	39	30	9	4	57	13	2864
2018	Supervisor	6	28	42	17	6	34	23	896
2018	Non-supervisor	16	35	35	10	3	51	14	2730
2017	Supervisor	4	26	45	18	7	30	25	923
2017	Non-supervisor	14	35	36	10	4	50	14	2964

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	28	38	17	3	0	20	42	1080
2020	Non-supervisor	8	14	39	27	12	0	39	22	3135
2019	Supervisor	12	23	41	18	6	0	24	35	962
2019	Non-supervisor	7	16	37	26	13	0	40	23	2836
2018	Supervisor	12	25	39	18	5	0	23	38	888
2018	Non-supervisor	7	16	38	25	13	0	38	23	2710
2017	Supervisor	11	25	43	16	5	0	21	36	920
2017	Non-supervisor	6	16	38	26	13	1	39	22	2954

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	39	8	2	1	1	89	4	1082
2020	Non-supervisor	45	36	11	4	2	1	83	6	3135
2019	Supervisor	26	41	18	10	3	2	69	13	961
2019	Non-supervisor	26	37	19	9	5	5	65	15	2857
2018	Supervisor	26	42	17	8	4	3	71	12	891
2018	Non-supervisor	23	38	22	9	4	4	64	14	2720
2017	Supervisor	17	38	22	11	8	4	58	19	923
2017	Non-supervisor	16	32	22	12	7	10	54	21	2960

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	37	11	8	3	0	0	78	11	1077
2020	Non-supervisor	42	32	13	7	3	2	0	76	11	3126

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	30	10	10	5	0	0	75	14	1079
2020	Non-supervisor	44	26	10	10	8	1	0	71	19	3126

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	27	10	3	2	1	0	84	5	1072
2020	Non-supervisor	53	25	11	4	3	3	1	81	8	3133

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	37	12	7	3	0	77	11	1086
2020	Non-supervisor	41	32	14	8	4	1	74	12	3133
2019	Supervisor	22	40	20	11	6	1	63	17	969
2019	Non-supervisor	25	35	18	12	8	2	61	21	2862
2018	Supervisor	23	42	17	11	6	1	66	17	890
2018	Non-supervisor	23	35	20	11	7	3	60	19	2727
2017	Supervisor	15	43	19	13	9	1	58	23	920
2017	Non-supervisor	18	38	20	14	8	3	57	22	2956

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	37	7	5	1	0	0	87	6	1086
2020	Non-supervisor	46	38	8	6	2	0	0	84	8	3143

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	36	7	4	1	0	0	88	5	1082
2020	Non-supervisor	46	36	10	5	2	1	0	83	7	3117

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	34	12	4	2	0	0	83	5	1078
2020	Non-supervisor	41	35	15	5	2	1	1	77	8	3118

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	31	7	3	1	0	0	89	4	1082
2020	Non-supervisor	50	31	10	4	3	1	1	83	6	3128

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	16	4	0	1	3	2	95	1	1084
2020	Non-supervisor	67	19	5	1	0	6	2	93	1	3138

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	29	5	1	1	1	0	93	2	1084
2020	Non-supervisor	55	31	7	3	1	2	0	88	5	3120

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	27	6	5	2	0	0	87	7	1082
2020	Non-supervisor	53	27	8	6	4	1	0	81	11	3131

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	25	5	3	2	0	0	91	4	1083
2020	Non-supervisor	58	26	8	4	3	1	0	85	7	3129

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	45	14	12	3	1	1	71	15	1087
2019	Supervisor	17	44	17	13	5	3	2	64	19	969

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	95	5	1086

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	35	16	14	6	0	0	63	21	1036

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	1080
2020	Non-supervisor	8	92	3127

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	1082
2020	Non-supervisor	11	89	3130
2019	Supervisor	12	88	969
2019	Non-supervisor	16	84	2862
2017	Supervisor	11	89	923
2017	Non-supervisor	15	85	2954
2014	Supervisor	10	90	863
2014	Non-supervisor	15	85	2596

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	88
2020	Non-supervisor	41	59	339

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	85	15	87
2020	Non-supervisor	77	23	341
2019	Supervisor	80	20	120
2019	Non-supervisor	78	22	457
2017	Supervisor	76	24	103
2017	Non-supervisor	76	24	454
2014	Supervisor	77	23	86
2014	Non-supervisor	71	29	377

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	29	8	7	1	0	1	83	9	74
2020	Non-supervisor	53	30	10	6	1	0	0	83	7	260
2019	Supervisor	42	41	4	6	6	0	0	83	13	94
2019	Non-supervisor	44	32	8	11	3	1	1	77	15	356
2017	Supervisor	59	25	5	7	4	0	0	84	11	79
2017	Non-supervisor	48	36	6	8	1	1	0	84	10	347
2014	Supervisor	57	26	9	4	1	1	1	85	6	67
2014	Non-supervisor	50	33	6	5	2	1	2	86	8	267

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	29	8	3	1	2	2	88	4	1085
2020	Non-supervisor	50	27	10	4	3	3	3	82	7	3130

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	42	13	0	48	52	1086
2020	Non-supervisor	37	43	19	2	53	47	3146

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	483
2020	Non-supervisor	34	66	1188

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	14	13	25	39	0	4	19	68	481
2020	Non-supervisor	8	17	16	19	35	1	4	26	57	1190

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	10	11	23	44	1	8	14	74	483
2020	Non-supervisor	6	13	14	19	40	2	6	20	65	1190

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	16	15	10	8	0	7	65	19	1085
2020	Non-supervisor	39	16	12	8	9	3	12	66	20	3143
2019	Supervisor	41	19	13	10	11	0	5	63	23	962
2019	Non-supervisor	39	17	14	10	11	1	8	61	23	2831
2018	Supervisor	43	18	15	8	10	1	5	65	19	891
2018	Non-supervisor	41	15	14	10	11	2	8	62	23	2724

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Transport Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack