2020 Public Service Employee Survey Results for Transport Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 43 3 6 1 0 0 90 7 761
2020 Non-visible minority 44 44 4 7 2 0 0 87 9 3434

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 81 15 2 1 1 0 0 96 2 759
2020 Non-visible minority 76 17 3 1 1 1 0 94 3 3422
2017 Visible minority 68 23 4 2 1 0 1 93 3 614
2017 Non-visible minority 65 24 5 3 1 1 1 90 4 3229
2014 Visible minority 73 19 4 1 1 1 1 94 2 478
2014 Non-visible minority 67 23 5 3 1 1 1 91 4 2952

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 37 8 6 1 0 0 85 7 756
2020 Non-visible minority 48 37 7 5 2 0 1 86 7 3427
2019 Visible minority 45 34 7 8 6 0 0 79 14 664
2019 Non-visible minority 42 36 7 10 5 0 0 78 15 3124
2017 Visible minority 41 37 7 10 5 0 0 79 14 615
2017 Non-visible minority 39 36 7 12 7 0 0 75 18 3236
2014 Visible minority 44 37 5 9 5 0 0 81 14 479
2014 Non-visible minority 41 35 7 10 7 0 0 76 17 2953

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 39 13 9 3 0 1 74 12 757
2020 Non-visible minority 34 36 12 12 5 0 1 71 17 3418
2019 Visible minority 25 39 12 14 8 0 0 65 22 661
2019 Non-visible minority 26 35 13 16 10 0 0 61 26 3117
2018 Visible minority 25 41 11 15 9 0 0 66 24 583
2018 Non-visible minority 23 42 10 15 9 0 0 65 25 2990
2017 Visible minority 22 39 14 15 10 0 0 61 25 617
2017 Non-visible minority 22 35 12 18 13 0 0 57 31 3237
2014 Visible minority 31 38 11 14 5 0 1 70 19 478
2014 Non-visible minority 27 38 11 13 9 0 1 66 23 2954

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 37 10 4 2 0 1 84 6 755
2020 Non-visible minority 51 34 8 5 2 0 0 85 7 3399
2019 Visible minority 40 37 10 8 4 0 0 78 12 660
2019 Non-visible minority 44 36 10 7 3 0 0 80 10 3101
2017 Visible minority 40 41 12 5 1 0 1 82 7 613
2017 Non-visible minority 43 39 8 7 3 0 0 82 10 3230
2014 Visible minority 40 40 10 7 3 0 0 81 9 479
2014 Non-visible minority 44 39 8 5 3 0 0 83 8 2951

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 31 9 6 3 0 1 81 9 755
2020 Non-visible minority 52 30 8 6 3 0 0 83 9 3419
2019 Visible minority 45 31 9 8 7 0 0 76 15 663
2019 Non-visible minority 51 31 8 7 4 0 0 81 10 3119
2018 Visible minority 42 35 10 7 5 0 1 78 12 580
2018 Non-visible minority 49 33 8 6 3 0 0 82 9 2985
2017 Visible minority 42 36 10 6 5 1 0 78 11 614
2017 Non-visible minority 47 32 9 6 4 0 0 80 11 3230
2014 Visible minority 38 36 10 7 7 1 1 76 14 479
2014 Non-visible minority 40 34 10 9 5 0 1 75 15 2949

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 38 9 6 2 0 0 83 8 758
2020 Non-visible minority 41 39 11 6 3 0 0 79 9 3429
2019 Visible minority 34 41 11 6 7 0 0 76 13 658
2019 Non-visible minority 36 39 12 8 5 0 0 75 13 3129
2018 Visible minority 33 38 16 8 6 0 0 71 14 580
2018 Non-visible minority 34 41 12 7 5 0 0 76 12 2973
2017 Visible minority 34 45 11 5 5 0 0 79 10 616
2017 Non-visible minority 32 44 11 7 6 0 0 77 13 3234
2014 Visible minority 33 44 9 8 5 1 0 78 13 480
2014 Non-visible minority 31 42 12 8 6 0 0 74 15 2952

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 35 15 10 4 0 0 71 14 760
2020 Non-visible minority 38 36 12 9 5 0 0 73 14 3430
2019 Visible minority 28 39 15 10 8 0 0 67 18 663
2019 Non-visible minority 32 36 15 10 6 0 0 69 16 3121
2018 Visible minority 28 33 20 10 9 0 1 61 19 582
2018 Non-visible minority 30 36 17 9 8 0 0 66 17 2986
2017 Visible minority 27 38 16 10 9 0 0 65 19 617
2017 Non-visible minority 28 38 15 11 7 0 0 66 18 3236
2014 Visible minority 27 36 18 7 10 1 0 65 17 480
2014 Non-visible minority 25 35 15 13 10 0 0 61 24 2953

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 44 12 6 2 0 0 80 9 756
2020 Non-visible minority 34 42 12 9 3 0 0 76 13 3411
2019 Visible minority 30 44 12 9 5 0 0 74 14 660
2019 Non-visible minority 29 41 14 11 5 0 0 71 16 3108
2018 Visible minority 29 41 16 9 5 0 0 71 14 581
2018 Non-visible minority 28 39 15 12 6 0 0 67 17 2986
2017 Visible minority 31 39 15 10 5 0 0 70 14 617
2017 Non-visible minority 27 41 14 12 6 0 0 68 18 3231

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 37 7 3 1 0 0 89 4 758
2020 Non-visible minority 48 36 9 4 2 0 0 85 7 3422
2019 Visible minority 46 36 8 6 3 0 0 83 9 660
2019 Non-visible minority 41 39 11 5 3 0 0 81 8 3109
2018 Visible minority 42 43 7 5 2 1 0 86 7 582
2018 Non-visible minority 41 43 9 5 2 0 0 84 7 2985
2017 Visible minority 44 39 9 6 3 0 0 83 8 616
2017 Non-visible minority 37 40 11 7 4 0 0 78 11 3232
2014 Visible minority 48 36 8 4 3 0 0 85 7 479
2014 Non-visible minority 37 40 12 7 4 0 0 77 10 2954

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 35 14 7 4 0 0 76 10 759
2020 Non-visible minority 40 35 13 8 5 0 0 75 12 3427
2019 Visible minority 32 39 15 7 8 0 0 71 15 661
2019 Non-visible minority 35 36 14 9 7 0 0 71 16 3115
2018 Visible minority 30 41 13 8 8 0 0 71 15 580
2018 Non-visible minority 33 38 14 9 7 0 0 71 16 2976
2017 Visible minority 31 38 16 8 7 0 0 69 15 617
2017 Non-visible minority 30 38 14 10 8 0 0 68 18 3230

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 32 10 2 1 0 0 88 3 755
2020 Non-visible minority 54 32 9 3 2 0 0 86 5 3404
2019 Visible minority 51 34 8 4 3 0 0 85 7 656
2019 Non-visible minority 51 33 11 3 2 0 0 84 5 3100
2018 Visible minority 48 35 10 5 3 0 0 83 8 576
2018 Non-visible minority 50 36 9 3 2 0 0 86 5 2961
2017 Visible minority 53 32 10 2 3 0 0 85 5 617
2017 Non-visible minority 51 35 9 4 2 0 0 86 5 3229
2014 Visible minority 63 29 5 2 2 0 0 92 4 479
2014 Non-visible minority 59 28 8 3 2 0 0 87 5 2952

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 40 14 6 3 0 0 77 9 758
2020 Non-visible minority 40 38 11 8 4 0 0 78 11 3412
2019 Visible minority 32 37 15 9 8 0 0 68 17 658
2019 Non-visible minority 34 39 12 10 5 0 0 73 15 3104
2018 Visible minority 29 38 15 10 7 0 0 68 17 581
2018 Non-visible minority 33 38 14 9 6 0 0 71 15 2967
2017 Visible minority 31 40 13 9 6 1 0 72 15 616
2017 Non-visible minority 29 43 12 9 6 0 0 73 15 3225
2014 Visible minority 29 41 11 9 8 1 1 72 17 480
2014 Non-visible minority 25 42 11 13 8 0 0 68 20 2954

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 34 16 7 3 0 0 74 10 757
2020 Non-visible minority 44 33 12 7 4 0 0 77 11 3424
2019 Visible minority 34 34 17 10 6 0 0 67 15 657
2019 Non-visible minority 37 35 14 8 6 0 0 72 14 3119
2018 Visible minority 30 37 17 8 8 0 0 67 16 577
2018 Non-visible minority 36 33 15 9 7 0 0 70 15 2973
2017 Visible minority 32 34 18 10 6 0 0 66 15 614
2017 Non-visible minority 34 36 15 10 6 0 0 70 15 3224
2014 Visible minority 35 32 16 9 7 1 1 67 17 480
2014 Non-visible minority 30 36 15 10 9 0 0 66 19 2953

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 39 13 6 2 1 0 80 8 752
2020 Non-visible minority 38 39 12 7 3 0 0 78 10 3395
2019 Visible minority 31 39 16 8 5 0 0 70 13 655
2019 Non-visible minority 32 40 12 10 5 0 0 73 15 3059
2018 Visible minority 32 33 17 10 7 0 0 66 17 579
2018 Non-visible minority 33 36 14 10 6 0 0 69 16 2976
2017 Visible minority 32 38 15 9 6 0 0 70 15 617
2017 Non-visible minority 31 38 14 10 5 0 0 70 16 3226
2014 Visible minority 34 37 15 8 5 1 0 72 13 480
2014 Non-visible minority 31 37 14 11 7 0 0 69 18 2951

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 34 9 4 1 0 0 86 4 756
2020 Non-visible minority 47 37 9 5 2 0 0 84 7 3421
2019 Visible minority 42 40 9 5 4 0 0 82 9 663
2019 Non-visible minority 41 40 11 5 3 0 0 81 8 3131
2018 Visible minority 39 39 12 6 3 0 0 79 9 582
2018 Non-visible minority 42 38 11 5 3 0 0 81 8 2984
2017 Visible minority 42 37 13 5 3 0 0 79 8 617
2017 Non-visible minority 40 39 11 6 4 0 0 80 10 3224
2014 Visible minority 44 37 10 5 3 1 0 82 8 480
2014 Non-visible minority 39 39 12 6 3 0 0 79 9 2951

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 39 15 7 3 0 0 75 10 756
2020 Non-visible minority 36 34 16 9 5 0 0 70 14 3418
2019 Visible minority 35 40 15 7 3 0 0 75 10 661
2019 Non-visible minority 35 32 19 8 5 0 1 68 13 3096
2018 Visible minority 33 37 20 6 4 0 0 70 10 583
2018 Non-visible minority 33 33 19 9 6 0 0 67 15 2993
2017 Visible minority 35 42 14 6 3 0 1 77 9 616
2017 Non-visible minority 32 37 18 8 5 0 0 69 13 3238
2014 Visible minority 29 41 19 5 4 1 0 71 10 480
2014 Non-visible minority 28 34 19 10 7 0 1 63 17 2953

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 21 38 21 9 1 1 31 30 757
2020 Non-visible minority 8 23 36 23 9 0 1 33 31 3424
2019 Visible minority 11 25 36 20 6 1 1 26 37 659
2019 Non-visible minority 9 26 38 18 8 1 1 26 35 3121
2018 Visible minority 11 25 40 16 6 1 2 23 36 578
2018 Non-visible minority 10 26 36 19 6 1 1 26 37 2986
2017 Visible minority 10 24 37 16 5 2 4 23 37 610
2017 Non-visible minority 10 25 37 17 8 1 2 26 36 3227
2014 Visible minority 12 23 36 16 7 2 4 25 38 478
2014 Non-visible minority 12 28 36 16 6 1 2 23 40 2945

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 10 23 35 22 3 2 61 15 759
2020 Non-visible minority 4 12 23 35 24 2 1 61 16 3408
2019 Visible minority 12 16 22 29 16 4 2 47 29 659
2019 Non-visible minority 9 18 28 26 16 2 1 44 27 3113
2018 Visible minority 10 19 26 26 12 4 3 41 31 575
2018 Non-visible minority 11 20 29 25 12 2 1 38 32 2983
2017 Visible minority 10 17 26 21 13 6 8 39 31 608
2017 Non-visible minority 10 19 31 21 13 3 3 37 31 3215
2014 Visible minority 10 19 31 18 11 5 7 32 32 474
2014 Non-visible minority 11 19 29 23 13 2 3 37 32 2940

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 19 35 20 11 1 2 32 32 755
2020 Non-visible minority 12 22 33 21 10 1 1 32 34 3416
2019 Visible minority 17 23 34 16 7 2 1 23 41 655
2019 Non-visible minority 15 26 31 17 8 1 1 26 42 3114
2018 Visible minority 15 26 29 18 7 2 3 26 43 575
2018 Non-visible minority 16 26 32 16 7 1 1 24 43 2983
2017 Visible minority 15 25 29 15 6 3 6 24 44 610
2017 Non-visible minority 16 26 31 16 8 2 2 24 43 3226
2014 Visible minority 17 21 34 15 5 3 6 22 41 476
2014 Non-visible minority 20 28 29 13 6 2 2 19 51 2940

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 12 32 31 16 1 1 47 19 755
2020 Non-visible minority 7 14 31 31 16 1 1 47 21 3404
2019 Visible minority 7 15 32 28 15 1 2 44 23 657
2019 Non-visible minority 7 16 33 30 13 1 1 44 23 3108
2018 Visible minority 8 14 34 27 14 1 2 42 23 579
2018 Non-visible minority 8 16 33 29 12 1 1 42 24 2980
2017 Visible minority 6 15 31 27 13 2 6 44 22 607
2017 Non-visible minority 9 17 32 26 13 1 2 40 27 3206
2014 Visible minority 9 14 35 25 10 2 5 37 25 472
2014 Non-visible minority 10 20 33 25 10 1 2 35 31 2936

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 16 29 26 15 2 1 42 27 756
2020 Non-visible minority 12 18 27 25 16 1 1 41 31 3413
2019 Visible minority 16 19 26 21 13 3 2 36 36 660
2019 Non-visible minority 15 22 26 20 13 1 2 34 39 3116
2018 Visible minority 14 21 31 19 11 3 3 31 37 578
2018 Non-visible minority 16 22 29 20 10 2 2 31 39 2982
2017 Visible minority 16 18 30 16 10 3 7 29 38 607
2017 Non-visible minority 17 25 27 16 10 2 3 27 44 3219
2014 Visible minority 16 23 29 16 8 3 5 26 42 477
2014 Non-visible minority 21 26 27 14 7 2 3 23 50 2944

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 9 25 31 20 5 3 56 17 752
2020 Non-visible minority 6 10 24 31 25 2 2 59 16 3409
2019 Visible minority 11 17 26 21 16 6 4 41 30 660
2019 Non-visible minority 10 16 27 26 17 2 2 45 27 3111
2018 Visible minority 10 19 26 23 13 6 3 40 32 580
2018 Non-visible minority 10 18 27 25 14 3 3 41 30 2967
2017 Visible minority 10 15 25 23 11 8 9 40 30 610
2017 Non-visible minority 11 19 26 21 15 3 4 39 33 3222
2014 Visible minority 9 16 30 22 10 5 8 37 29 476
2014 Non-visible minority 9 16 27 26 15 3 4 44 27 2945

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 17 34 22 13 2 2 37 27 748
2020 Non-visible minority 12 20 35 20 11 1 1 31 33 3411
2019 Visible minority 14 22 31 17 10 3 2 28 39 659
2019 Non-visible minority 16 24 33 16 8 1 1 25 41 3121
2018 Visible minority 13 21 32 18 9 3 4 29 36 579
2018 Non-visible minority 17 26 31 15 7 2 1 23 45 2991
2017 Visible minority 11 21 33 16 7 5 7 26 37 606
2017 Non-visible minority 18 25 31 13 8 2 3 22 45 3227
2014 Visible minority 15 21 32 15 7 3 7 24 41 476
2014 Non-visible minority 21 27 30 12 6 2 2 19 50 2949

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 16 35 28 13 1 1 41 23 758
2020 Non-visible minority 6 16 36 29 12 0 0 41 22 3424
2019 Visible minority 11 19 31 23 13 1 2 37 31 658
2019 Non-visible minority 10 19 33 25 12 0 1 37 29 3124
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 30 20 8 6 6 4 63 16 760
2020 Non-visible minority 32 30 16 7 5 5 4 68 14 3430
2019 Visible minority 27 29 17 10 9 5 3 60 21 663
2019 Non-visible minority 30 30 15 9 7 4 4 66 18 3123
2018 Visible minority 22 28 19 10 8 7 4 57 21 580
2018 Non-visible minority 26 32 18 9 7 5 3 63 17 2979
2017 Visible minority 29 28 16 8 10 4 5 63 20 616
2017 Non-visible minority 28 33 15 9 8 4 4 66 18 3231
2014 Visible minority 33 29 12 7 9 5 5 69 18 478
2014 Non-visible minority 30 31 15 9 9 3 3 65 19 2954

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 29 8 8 5 1 0 79 13 757
2020 Non-visible minority 56 26 8 6 4 0 0 82 11 3417
2019 Visible minority 41 30 11 9 8 1 0 72 17 662
2019 Non-visible minority 49 28 7 8 6 1 0 78 15 3119
2018 Visible minority 40 29 11 9 9 1 0 70 19 577
2018 Non-visible minority 46 30 8 10 6 0 0 76 16 2972
2017 Visible minority 40 31 11 9 8 1 0 72 17 616
2017 Non-visible minority 46 30 9 8 7 1 0 77 15 3231
2014 Visible minority 45 26 9 9 9 2 0 72 19 480
2014 Non-visible minority 45 30 9 8 7 1 0 76 15 2954

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 32 5 7 1 1 0 87 8 759
2020 Non-visible minority 60 28 5 5 2 0 0 88 7 3410
2019 Visible minority 44 35 8 8 4 0 0 79 12 664
2019 Non-visible minority 51 31 7 7 4 0 0 82 10 3115
2018 Visible minority 46 30 10 8 5 1 0 77 12 580
2018 Non-visible minority 50 33 7 7 3 0 0 84 9 2977
2017 Visible minority 43 35 9 9 4 0 0 78 13 617
2017 Non-visible minority 45 37 7 7 3 0 0 82 10 3227
2014 Visible minority 46 34 9 5 5 1 0 81 10 480
2014 Non-visible minority 42 40 8 7 3 0 0 82 10 2948

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 35 11 4 2 1 0 83 6 751
2020 Non-visible minority 52 33 9 4 2 1 0 85 5 3412
2019 Visible minority 39 37 12 7 4 1 0 77 11 663
2019 Non-visible minority 45 37 10 5 3 1 0 83 7 3122
2018 Visible minority 40 34 14 7 3 2 1 75 10 579
2018 Non-visible minority 41 40 11 4 2 1 0 82 7 2982

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 25 14 7 7 6 2 70 15 759
2020 Non-visible minority 60 21 8 3 2 4 2 86 5 3423
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 27 15 3 2 2 3 79 5 755
2020 Non-visible minority 56 24 11 4 2 1 2 82 6 3423
2019 Visible minority 46 27 15 5 4 1 2 75 9 664
2019 Non-visible minority 52 25 13 4 3 1 3 80 7 3126

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 31 11 7 4 0 0 78 10 757
2020 Non-visible minority 48 30 10 7 4 0 0 79 11 3422
2019 Visible minority 42 30 13 7 6 0 1 73 14 664
2019 Non-visible minority 45 30 12 7 6 0 0 76 13 3130
2018 Visible minority 39 36 10 7 6 1 0 76 13 583
2018 Non-visible minority 42 33 12 7 5 0 0 76 12 2984
2017 Visible minority 38 37 11 7 5 1 1 76 12 616
2017 Non-visible minority 42 33 11 8 5 1 1 76 13 3238
2014 Visible minority 40 35 12 6 6 1 0 76 12 480
2014 Non-visible minority 39 33 11 9 6 1 0 73 15 2953

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 24 13 6 4 2 1 76 11 756
2020 Non-visible minority 53 24 11 5 4 2 2 80 9 3416

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 31 11 5 3 0 0 81 8 760
2020 Non-visible minority 52 29 9 6 4 0 0 81 10 3420
2019 Visible minority 43 30 12 7 7 1 1 74 14 662
2019 Non-visible minority 47 30 10 7 5 0 0 77 13 3118
2018 Visible minority 40 36 9 8 6 1 1 77 14 581
2018 Non-visible minority 45 31 11 8 4 1 0 77 13 2973
2017 Visible minority 41 34 12 7 5 1 1 76 12 617
2017 Non-visible minority 46 31 9 8 5 1 0 78 13 3238
2014 Visible minority 43 30 11 6 7 2 0 75 13 480
2014 Non-visible minority 42 32 10 9 6 1 0 75 15 2952

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 761
2020 Non-visible minority 44 56 3430

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 16 9 3 2 4 10 85 5 761
2020 Non-visible minority 62 16 7 2 2 3 9 88 4 3427

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 24 10 4 3 0 0 84 7 760
2020 Non-visible minority 62 21 9 5 3 0 0 83 8 3429
2019 Visible minority 46 29 11 7 7 0 0 76 13 663
2019 Non-visible minority 55 26 9 6 5 0 0 80 11 3132
2018 Visible minority 44 31 11 6 7 1 0 75 14 581
2018 Non-visible minority 51 27 10 6 5 0 0 78 12 2980
2017 Visible minority 47 28 13 6 5 0 0 76 11 613
2017 Non-visible minority 54 25 9 6 5 0 0 79 11 3232
2014 Visible minority 48 27 13 4 6 1 1 76 10 480
2014 Non-visible minority 49 27 11 7 6 0 0 77 13 2954
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 28 12 4 4 8 0 77 9 761
2020 Non-visible minority 45 28 12 6 4 5 0 77 10 3430
2019 Visible minority 33 33 15 6 8 6 1 69 15 666
2019 Non-visible minority 32 32 16 8 6 6 0 68 15 3126
2018 Visible minority 31 28 20 7 6 8 0 64 14 581
2018 Non-visible minority 32 31 17 8 6 6 0 67 16 2992
2017 Visible minority 30 34 15 5 6 9 0 71 13 616
2017 Non-visible minority 26 35 17 10 6 6 0 65 17 3238
2014 Visible minority 28 36 16 6 6 8 0 69 13 480
2014 Non-visible minority 25 35 16 9 8 7 0 64 19 2952

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 33 14 5 4 3 0 76 10 757
2020 Non-visible minority 41 31 13 8 5 2 0 73 14 3420
2019 Visible minority 30 32 17 8 10 3 0 64 19 664
2019 Non-visible minority 28 33 17 12 8 2 0 63 20 3121
2018 Visible minority 27 31 20 9 9 4 0 60 19 579
2018 Non-visible minority 27 31 18 12 9 2 0 60 21 2985
2017 Visible minority 26 36 17 8 8 5 0 65 16 616
2017 Non-visible minority 22 33 19 14 9 2 0 56 24 3237
2014 Visible minority 26 36 20 8 7 3 0 64 16 480
2014 Non-visible minority 21 32 18 14 12 2 0 55 26 2952

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 34 16 8 5 5 0 70 13 759
2020 Non-visible minority 30 33 17 10 6 4 0 66 17 3419
2019 Visible minority 21 30 21 9 11 7 1 55 21 663
2019 Non-visible minority 20 30 20 16 9 5 0 53 26 3118
2018 Visible minority 20 27 25 12 10 6 0 50 23 578
2018 Non-visible minority 19 30 20 16 10 5 0 51 27 2986
2017 Visible minority 20 31 22 11 8 8 0 55 21 616
2017 Non-visible minority 15 30 21 17 11 6 0 48 29 3232
2014 Visible minority 21 32 23 11 7 6 1 57 19 479
2014 Non-visible minority 14 31 20 17 12 5 0 47 31 2950

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 35 15 9 4 2 0 71 13 761
2020 Non-visible minority 29 36 15 12 7 2 0 66 19 3428
2019 Visible minority 22 31 19 14 11 3 0 55 26 666
2019 Non-visible minority 17 31 19 18 12 3 0 50 30 3127
2018 Visible minority 20 33 17 15 11 3 0 55 27 581
2018 Non-visible minority 16 31 19 19 11 3 0 49 31 2987
2017 Visible minority 21 32 20 13 9 5 1 56 23 614
2017 Non-visible minority 15 31 20 18 12 4 0 48 31 3233
2014 Visible minority 22 36 18 11 9 3 1 60 21 479
2014 Non-visible minority 14 32 20 17 14 3 0 48 32 2950

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 23 12 6 4 6 5 74 12 755
2020 Non-visible minority 43 26 15 5 3 7 3 76 8 3429
2019 Visible minority 39 23 15 5 5 9 4 71 12 663
2019 Non-visible minority 40 23 13 5 4 12 3 74 11 3132
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 44 12 5 2 1 0 81 7 761
2020 Non-visible minority 30 43 16 7 3 1 0 74 10 3428
2019 Visible minority 26 43 16 9 4 3 0 72 12 661
2019 Non-visible minority 22 42 20 10 5 2 0 65 15 3128
2018 Visible minority 24 41 19 10 2 3 0 68 13 583
2018 Non-visible minority 22 42 19 11 5 1 0 65 16 2989
2017 Visible minority 27 41 17 9 3 2 0 70 13 616
2017 Non-visible minority 21 41 19 12 5 2 0 63 18 3230
2014 Visible minority 29 41 17 6 3 3 0 73 9 480
2014 Non-visible minority 21 41 18 11 7 2 0 63 18 2953

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 41 17 8 3 2 0 71 11 755
2020 Non-visible minority 25 38 18 11 5 2 0 65 17 3405
2019 Visible minority 18 32 23 15 8 4 1 51 24 662
2019 Non-visible minority 13 34 22 19 9 3 0 48 29 3114

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 37 15 8 5 4 1 71 14 757
2020 Non-visible minority 37 34 13 8 4 3 1 74 13 3425
2019 Visible minority 28 34 15 12 7 3 1 64 20 663
2019 Non-visible minority 30 36 15 11 5 3 1 68 16 3120
2018 Visible minority 31 37 13 8 5 3 2 72 14 581
2018 Non-visible minority 32 38 15 9 4 2 1 72 13 2991
2017 Visible minority 34 38 11 7 4 5 2 77 11 612
2017 Non-visible minority 35 38 12 8 4 3 1 75 13 3226
2014 Visible minority 41 33 12 4 5 4 1 78 9 480
2014 Non-visible minority 36 38 11 7 5 3 1 77 12 2950

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 35 17 5 4 2 0 74 9 758
2020 Non-visible minority 40 36 15 5 3 1 0 77 8 3411
2019 Visible minority 27 37 18 8 8 2 0 65 16 662
2019 Non-visible minority 28 35 22 7 5 2 0 65 13 3121
2018 Visible minority 27 39 20 7 5 2 0 67 12 577
2018 Non-visible minority 28 38 21 7 4 2 0 68 11 2983

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 23 21 10 9 11 3 53 22 758
2020 Non-visible minority 27 26 17 10 8 10 2 60 21 3423
2019 Visible minority 20 22 19 12 14 10 4 49 30 663
2019 Non-visible minority 21 24 20 13 10 10 3 51 26 3118
2018 Visible minority 20 22 24 10 10 12 2 48 23 580
2018 Non-visible minority 19 25 20 12 12 10 2 50 26 2985
2017 Visible minority 18 26 18 11 10 12 6 54 25 614
2017 Non-visible minority 18 25 19 13 11 11 3 50 28 3230
2014 Visible minority 20 23 20 10 12 12 3 50 26 480
2014 Non-visible minority 17 24 19 13 14 11 3 47 31 2953

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 34 18 10 7 2 1 64 18 761
2020 Non-visible minority 30 32 18 11 6 2 0 64 18 3419
2019 Visible minority 23 30 18 13 13 3 0 54 27 660
2019 Non-visible minority 23 30 19 14 11 3 0 54 26 3125
2018 Visible minority 22 31 16 14 13 4 0 55 28 582
2018 Non-visible minority 22 32 18 14 10 3 0 56 25 2986
2017 Visible minority 22 32 16 11 13 5 1 57 26 612
2017 Non-visible minority 20 30 18 17 11 3 0 52 29 3235
2014 Visible minority 27 31 16 10 11 4 1 61 22 480
2014 Non-visible minority 23 33 16 13 11 3 0 58 25 2952

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 28 18 13 14 4 2 52 28 759
2020 Non-visible minority 25 29 16 13 12 2 3 57 26 3426
2019 Visible minority 20 28 17 13 16 3 2 51 31 665
2019 Non-visible minority 22 29 16 14 16 3 1 52 31 3128
2018 Visible minority 21 28 18 11 17 4 1 51 30 581
2018 Non-visible minority 21 30 17 14 15 2 2 53 29 2982
2017 Visible minority 20 23 19 16 16 5 1 46 33 615
2017 Non-visible minority 18 30 15 16 16 3 3 50 33 3231
2014 Visible minority 17 25 17 13 20 5 1 46 36 480
2014 Non-visible minority 18 26 16 15 19 3 3 46 37 2952

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 23 13 5 4 1 3 77 9 761
2020 Non-visible minority 52 23 12 5 3 1 4 79 8 3431
2019 Visible minority 47 24 16 5 3 1 5 75 8 658
2019 Non-visible minority 54 24 11 4 3 1 4 81 8 3119

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 27 19 8 4 1 3 68 12 760
2020 Non-visible minority 48 24 14 6 4 1 3 75 10 3423
2019 Visible minority 31 25 19 11 8 1 5 60 20 659
2019 Non-visible minority 42 24 16 7 6 2 3 69 14 3110

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 15 7 4 4 8 3 83 9 755
2020 Non-visible minority 79 7 3 2 2 2 4 92 4 3416
2019 Visible minority 56 13 8 4 5 8 5 80 11 662
2019 Non-visible minority 75 8 4 2 2 3 5 91 4 3111

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 16 5 2 1 3 9 91 4 758
2020 Non-visible minority 78 8 3 1 1 1 7 94 2 3423
2019 Visible minority 64 9 6 2 2 4 13 88 5 655
2019 Non-visible minority 78 6 2 1 1 2 9 94 3 3106

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 40 21 7 4 4 1 67 11 760
2020 Non-visible minority 28 44 15 8 3 2 0 74 11 3418
2019 Visible minority 19 38 22 10 7 4 0 60 18 664
2019 Non-visible minority 22 43 19 9 4 3 0 67 13 3123
2018 Visible minority 19 32 24 11 7 5 1 55 19 579
2018 Non-visible minority 23 39 21 10 5 2 0 63 15 2988
2017 Visible minority 21 31 24 10 7 6 1 56 18 616
2017 Non-visible minority 21 39 20 10 6 3 0 62 17 3234

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 37 15 7 3 2 0 75 10 752
2020 Non-visible minority 43 36 12 5 2 2 0 81 7 3411
2019 Visible minority 32 39 15 6 6 2 0 72 12 660
2019 Non-visible minority 36 40 14 5 3 2 0 78 8 3120
2018 Visible minority 35 37 13 6 4 5 0 75 11 583
2018 Non-visible minority 41 38 13 4 2 2 0 81 6 2984
2017 Visible minority 38 36 13 6 4 3 0 77 10 614
2017 Non-visible minority 36 43 13 4 2 2 0 80 6 3234
2014 Visible minority 40 36 12 5 4 3 0 78 10 480
2014 Non-visible minority 37 38 14 5 2 3 0 78 7 2953

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 33 15 7 4 4 0 73 11 756
2020 Non-visible minority 45 33 12 3 2 4 0 82 5 3412
2019 Visible minority 35 36 15 7 4 3 0 73 11 658
2019 Non-visible minority 41 34 15 3 2 4 1 79 5 3114
2018 Visible minority 33 33 16 7 4 6 0 71 12 582
2018 Non-visible minority 40 35 16 3 2 5 0 79 5 2982
2017 Visible minority 32 36 16 6 5 5 1 72 11 615
2017 Non-visible minority 36 35 17 3 2 6 1 76 6 3230
2014 Visible minority 41 31 14 5 5 3 1 75 10 480
2014 Non-visible minority 39 34 15 3 2 6 1 78 6 2953

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 31 17 7 5 6 1 70 12 761
2020 Non-visible minority 45 33 13 3 1 5 1 82 4 3427

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 29 12 9 7 5 1 69 18 756
2020 Non-visible minority 51 29 9 4 3 3 1 84 6 3420

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 34 8 4 2 1 0 85 6 757
2020 Non-visible minority 61 27 6 3 2 0 0 88 6 3425
2019 Visible minority 47 34 10 4 5 1 0 81 9 666
2019 Non-visible minority 50 33 9 5 3 0 0 83 8 3122
2018 Visible minority 45 37 10 3 4 2 0 82 7 578
2018 Non-visible minority 49 35 9 4 2 0 0 85 6 2972
2017 Visible minority 45 36 11 4 4 1 0 81 7 614
2017 Non-visible minority 45 38 9 5 3 0 0 83 8 3234
2014 Visible minority 52 33 7 4 4 1 0 85 8 480
2014 Non-visible minority 46 36 9 5 4 0 0 82 9 2953

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 30 12 3 3 1 0 81 6 757
2020 Non-visible minority 52 28 11 5 3 0 0 81 8 3414
2019 Visible minority 42 31 14 5 7 1 0 74 12 663
2019 Non-visible minority 40 31 15 7 6 0 0 72 13 3122
2018 Visible minority 39 31 17 5 6 1 0 71 11 579
2018 Non-visible minority 40 32 15 8 5 0 0 72 13 2980
2017 Visible minority 38 34 17 5 5 1 0 72 11 613
2017 Non-visible minority 34 34 15 9 6 0 0 69 16 3234
2014 Visible minority 40 35 12 5 6 2 1 77 11 480
2014 Non-visible minority 33 35 16 9 7 0 0 68 16 2953

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 32 11 5 2 0 0 81 7 752
2020 Non-visible minority 50 30 11 6 3 0 0 81 9 3411
2019 Visible minority 39 34 13 7 6 1 0 74 13 657
2019 Non-visible minority 38 33 14 9 5 0 0 72 14 3114
2018 Visible minority 37 33 16 8 5 1 0 71 13 578
2018 Non-visible minority 37 34 15 8 5 0 0 72 13 2969
2017 Visible minority 36 36 15 7 5 1 0 73 12 614
2017 Non-visible minority 33 36 14 10 6 0 0 69 16 3237
2014 Visible minority 38 37 13 5 6 1 0 77 11 479
2014 Non-visible minority 32 36 16 10 7 0 0 68 17 2954

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 26 16 7 5 3 0 71 12 757
2020 Non-visible minority 48 24 14 7 5 2 1 74 12 3427
2019 Visible minority 31 27 16 12 10 3 0 60 23 664
2019 Non-visible minority 37 25 18 10 6 3 1 64 17 3128
2018 Visible minority 30 27 18 11 10 4 1 60 22 581
2018 Non-visible minority 35 27 18 11 7 3 1 64 18 2989
2017 Visible minority 29 28 20 9 8 4 0 60 19 613
2017 Non-visible minority 32 29 18 10 8 4 1 63 18 3235
2014 Visible minority 34 30 13 7 10 5 1 68 18 480
2014 Non-visible minority 33 27 18 11 8 3 1 62 19 2954
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 23 34 43 761
2020 Non-visible minority 24 42 34 3431
2019 Visible minority 30 33 37 661
2019 Non-visible minority 28 36 36 3133
2018 Visible minority 28 30 43 582
2018 Non-visible minority 26 39 35 2993
2017 Visible minority 30 32 38 615
2017 Non-visible minority 27 39 34 3234
2014 Visible minority 27 37 37 478
2014 Non-visible minority 29 38 33 2952

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 8 36 35 3 14 5 176
2020 Non-visible minority 20 33 32 4 5 6 848
2019 Visible minority 3 27 40 5 19 6 200
2019 Non-visible minority 17 26 33 8 9 7 897
2018 Visible minority 6 31 40 5 10 8 160
2018 Non-visible minority 18 27 32 7 8 8 792
2017 Visible minority 5 35 34 4 16 6 181
2017 Non-visible minority 21 29 30 5 7 7 868
2014 Visible minority 7 35 36 8 9999 15 129
2014 Non-visible minority 20 36 25 10 9999 9 863
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 762
2020 Non-visible minority 9 91 3425
2019 Visible minority 17 83 661
2019 Non-visible minority 13 87 3128
2018 Visible minority 18 82 585
2018 Non-visible minority 14 86 2995

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 86
2020 Non-visible minority 47 53 307
2019 Visible minority 50 50 113
2019 Non-visible minority 55 45 410
2018 Visible minority 63 37 103
2018 Non-visible minority 50 50 412

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 86
2020 Non-visible minority 60 40 307
2019 Visible minority 60 40 113
2019 Non-visible minority 59 41 410
2018 Visible minority 51 49 103
2018 Non-visible minority 59 41 412

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 86
2020 Non-visible minority 8 92 307
2019 Visible minority 7 93 113
2019 Non-visible minority 8 92 410
2018 Visible minority 9 91 103
2018 Non-visible minority 6 94 412

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 86
2020 Non-visible minority 0 100 307

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 113
2019 Non-visible minority 5 95 410
2018 Visible minority 9 91 103
2018 Non-visible minority 5 95 412

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 86
2020 Non-visible minority 6 94 307
2019 Visible minority 8 92 113
2019 Non-visible minority 8 92 410
2018 Visible minority 15 85 103
2018 Non-visible minority 8 92 412

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 86
2020 Non-visible minority 3 97 307
2019 Visible minority 5 95 113
2019 Non-visible minority 3 97 410
2018 Visible minority 8 92 103
2018 Non-visible minority 4 96 412

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 86
2020 Non-visible minority 39 61 307
2019 Visible minority 45 55 110
2019 Non-visible minority 37 63 407
2018 Visible minority 44 56 102
2018 Non-visible minority 35 65 411

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 86
2020 Non-visible minority 39 61 307
2019 Visible minority 44 56 110
2019 Non-visible minority 41 59 407
2018 Visible minority 36 64 102
2018 Non-visible minority 42 58 411

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 47 53 86
2020 Non-visible minority 47 53 307
2019 Visible minority 42 58 110
2019 Non-visible minority 48 52 407
2018 Visible minority 45 55 102
2018 Non-visible minority 51 49 411

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 86
2020 Non-visible minority 38 62 307
2019 Visible minority 43 57 110
2019 Non-visible minority 42 58 407
2018 Visible minority 43 57 102
2018 Non-visible minority 38 62 411

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 86
2020 Non-visible minority 39 61 307
2019 Visible minority 32 68 110
2019 Non-visible minority 38 62 407
2018 Visible minority 37 63 102
2018 Non-visible minority 38 62 411

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 49 51 86
2020 Non-visible minority 52 48 307
2019 Visible minority 55 45 110
2019 Non-visible minority 56 44 407
2018 Visible minority 50 50 102
2018 Non-visible minority 56 44 411

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 86
2020 Non-visible minority 39 61 307
2019 Visible minority 33 67 110
2019 Non-visible minority 35 65 407
2018 Visible minority 28 72 102
2018 Non-visible minority 31 69 411

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 110
2019 Non-visible minority 10 90 407
2018 Visible minority 9 91 102
2018 Non-visible minority 9 91 411

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 86
2020 Non-visible minority 10 90 307
2019 Visible minority 13 87 110
2019 Non-visible minority 8 92 407
2018 Visible minority 6 94 102
2018 Non-visible minority 9 91 411

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 86
2020 Non-visible minority 44 56 307
2019 Visible minority 60 40 110
2019 Non-visible minority 45 55 407
2018 Visible minority 41 59 102
2018 Non-visible minority 44 56 411

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 86
2020 Non-visible minority 26 74 307
2019 Visible minority 32 68 110
2019 Non-visible minority 19 81 407
2018 Visible minority 29 71 102
2018 Non-visible minority 22 78 411

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 86
2020 Non-visible minority 17 83 307
2019 Visible minority 16 84 110
2019 Non-visible minority 13 87 407
2018 Visible minority 17 83 102
2018 Non-visible minority 12 88 411

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 86
2020 Non-visible minority 54 46 307
2019 Visible minority 50 50 110
2019 Non-visible minority 55 45 403
2018 Visible minority 55 45 103
2018 Non-visible minority 58 42 411

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 86
2020 Non-visible minority 28 72 307
2019 Visible minority 28 72 110
2019 Non-visible minority 28 72 403
2018 Visible minority 26 74 103
2018 Non-visible minority 25 75 411

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 86
2020 Non-visible minority 13 87 307
2019 Visible minority 12 88 110
2019 Non-visible minority 11 89 403
2018 Visible minority 11 89 103
2018 Non-visible minority 8 92 411

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 86
2020 Non-visible minority 20 80 307
2019 Visible minority 27 73 110
2019 Non-visible minority 22 78 403
2018 Visible minority 19 81 103
2018 Non-visible minority 17 83 411

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 86
2020 Non-visible minority 8 92 307
2019 Visible minority 10 90 110
2019 Non-visible minority 7 93 403
2018 Visible minority 5 95 103
2018 Non-visible minority 7 93 411

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 86
2020 Non-visible minority 7 93 307
2019 Visible minority 11 89 110
2019 Non-visible minority 7 93 403
2018 Visible minority 5 95 103
2018 Non-visible minority 7 93 411

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 20 80 86
2020 Non-visible minority 12 88 307
2019 Visible minority 10 90 110
2019 Non-visible minority 12 88 403
2018 Visible minority 13 87 103
2018 Non-visible minority 15 85 411

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 86
2020 Non-visible minority 13 87 307
2019 Visible minority 5 95 110
2019 Non-visible minority 13 87 403
2018 Visible minority 9 91 103
2018 Non-visible minority 13 87 411

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 86
2020 Non-visible minority 23 77 307
2019 Visible minority 27 73 110
2019 Non-visible minority 25 75 403
2018 Visible minority 26 74 103
2018 Non-visible minority 23 77 411

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 79
2020 Non-visible minority 8 92 286
2019 Visible minority 8 92 98
2019 Non-visible minority 9 91 375
2018 Visible minority 13 87 96
2018 Non-visible minority 10 90 384

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 79
2020 Non-visible minority 20 80 286
2019 Visible minority 26 74 98
2019 Non-visible minority 21 79 375
2018 Visible minority 21 79 96
2018 Non-visible minority 18 82 384

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 79
2020 Non-visible minority 8 92 286
2019 Visible minority 10 90 98
2019 Non-visible minority 7 93 375
2018 Visible minority 9 91 96
2018 Non-visible minority 6 94 384

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 79
2020 Non-visible minority 7 93 286
2019 Visible minority 7 93 98
2019 Non-visible minority 6 94 375
2018 Visible minority 14 86 96
2018 Non-visible minority 8 92 384

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 79
2020 Non-visible minority 12 88 286
2019 Visible minority 11 89 98
2019 Non-visible minority 11 89 375
2018 Visible minority 8 92 96
2018 Non-visible minority 11 89 384

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 98
2019 Non-visible minority 9 91 375

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 79
2020 Non-visible minority 8 92 286
2019 Visible minority 7 93 98
2019 Non-visible minority 10 90 375
2018 Visible minority 16 84 96
2018 Non-visible minority 12 88 384

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 14 86 79
2020 Non-visible minority 9 91 286
2019 Visible minority 9 91 98
2019 Non-visible minority 8 92 375
2018 Visible minority 8 92 96
2018 Non-visible minority 10 90 384

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 79
2020 Non-visible minority 10 90 286
2019 Visible minority 18 82 98
2019 Non-visible minority 8 92 375
2018 Visible minority 10 90 96
2018 Non-visible minority 9 91 384

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 79
2020 Non-visible minority 30 70 286
2019 Visible minority 29 71 98
2019 Non-visible minority 29 71 375
2018 Visible minority 31 69 96
2018 Non-visible minority 29 71 384

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 79
2020 Non-visible minority 9 91 286
2019 Visible minority 8 92 98
2019 Non-visible minority 9 91 375
2018 Visible minority 6 94 96
2018 Non-visible minority 9 91 384

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 79
2020 Non-visible minority 44 56 286
2019 Visible minority 46 54 98
2019 Non-visible minority 47 53 375
2018 Visible minority 37 63 96
2018 Non-visible minority 46 54 384

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 98
2019 Non-visible minority 2 98 375

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 67 33 79
2020 Non-visible minority 54 46 286
2019 Visible minority 51 49 98
2019 Non-visible minority 59 41 375
2018 Visible minority 41 59 96
2018 Non-visible minority 55 45 384

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 98
2019 Non-visible minority 3 97 375

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 79
2020 Non-visible minority 15 85 286
2019 Visible minority 12 88 98
2019 Non-visible minority 13 87 375
2018 Visible minority 12 88 96
2018 Non-visible minority 13 87 384

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 17 17 5 6 26 9 59 16 758
2020 Non-visible minority 21 19 17 5 5 28 7 60 14 3423
2019 Visible minority 16 16 21 5 9 24 9 48 21 664
2019 Non-visible minority 17 16 20 7 6 26 7 50 20 3125
2018 Visible minority 16 17 23 6 7 24 6 48 19 579
2018 Non-visible minority 17 18 23 6 6 24 5 50 18 2986
2017 Visible minority 16 18 22 5 8 22 10 49 18 617
2017 Non-visible minority 15 19 19 7 7 26 7 51 20 3233
2014 Visible minority 17 16 20 4 9 26 8 51 19 480
2014 Non-visible minority 15 17 20 7 8 26 7 49 21 2952

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 27 18 4 4 11 2 70 9 759
2020 Non-visible minority 38 32 14 5 3 8 1 76 9 3425
2019 Visible minority 30 27 18 5 7 12 2 66 14 662
2019 Non-visible minority 32 30 17 7 4 9 1 69 12 3127
2018 Visible minority 26 31 19 6 5 11 1 65 14 579
2018 Non-visible minority 30 31 18 6 5 8 1 68 12 2986
2017 Visible minority 26 28 18 5 6 14 2 65 14 616
2017 Non-visible minority 26 32 18 7 5 10 1 66 13 3228
2014 Visible minority 26 28 20 5 6 14 3 64 12 478
2014 Non-visible minority 25 30 20 6 5 12 1 63 14 2953
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 761
2020 Non-visible minority 5 95 3424
2019 Visible minority 15 85 664
2019 Non-visible minority 6 94 3132
2018 Visible minority 10 90 582
2018 Non-visible minority 6 94 2989

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 79
2020 Non-visible minority 35 65 184
2019 Visible minority 37 63 93
2019 Non-visible minority 45 55 173
2018 Visible minority 41 59 57
2018 Non-visible minority 40 60 179

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 67 33 79
2020 Non-visible minority 72 28 184
2019 Visible minority 70 30 93
2019 Non-visible minority 72 28 173
2018 Visible minority 80 20 57
2018 Non-visible minority 74 26 179

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 79
2020 Non-visible minority 0 100 184

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 79
2020 Non-visible minority 4 96 184
2019 Visible minority 12 88 93
2019 Non-visible minority 8 92 173
2018 Visible minority 10 90 57
2018 Non-visible minority 6 94 179

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 79
2020 Non-visible minority 5 95 184
2019 Visible minority 13 87 93
2019 Non-visible minority 6 94 173
2018 Visible minority 12 88 57
2018 Non-visible minority 3 97 179

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 79
2020 Non-visible minority 13 87 184
2019 Visible minority 9 91 93
2019 Non-visible minority 8 92 173

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 62 38 79
2020 Non-visible minority 6 94 184
2019 Visible minority 53 47 91
2019 Non-visible minority 11 89 170
2018 Visible minority 46 54 58
2018 Non-visible minority 3 97 178

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 79
2020 Non-visible minority 12 88 184
2019 Visible minority 41 59 91
2019 Non-visible minority 7 93 170
2018 Visible minority 41 59 58
2018 Non-visible minority 12 88 178

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 32 68 79
2020 Non-visible minority 4 96 184
2019 Visible minority 34 66 91
2019 Non-visible minority 6 94 170

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 79
2020 Non-visible minority 23 77 184
2019 Visible minority 27 73 91
2019 Non-visible minority 28 72 170
2018 Visible minority 21 79 58
2018 Non-visible minority 33 67 178

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 79
2020 Non-visible minority 33 67 184
2019 Visible minority 22 78 91
2019 Non-visible minority 39 61 170
2018 Visible minority 21 79 58
2018 Non-visible minority 33 67 178

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 79
2020 Non-visible minority 6 94 184

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 79
2020 Non-visible minority 8 92 184
2019 Visible minority 6 94 91
2019 Non-visible minority 9 91 170

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 79
2020 Non-visible minority 17 83 184
2019 Visible minority 13 87 91
2019 Non-visible minority 13 87 170
2018 Visible minority 8 92 58
2018 Non-visible minority 16 84 178

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 79
2020 Non-visible minority 0 100 184

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 79
2020 Non-visible minority 11 89 184
2019 Visible minority 5 95 91
2019 Non-visible minority 16 84 170

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 79
2020 Non-visible minority 0 100 184
2019 Visible minority 0 100 91
2019 Non-visible minority 0 100 170

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 79
2020 Non-visible minority 23 77 184
2019 Visible minority 17 83 91
2019 Non-visible minority 22 78 170
2018 Visible minority 24 76 58
2018 Non-visible minority 25 75 178

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 79
2020 Non-visible minority 33 67 184
2019 Visible minority 28 72 90
2019 Non-visible minority 31 69 165
2018 Visible minority 35 65 58
2018 Non-visible minority 37 63 179

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 79
2020 Non-visible minority 20 80 184
2019 Visible minority 17 83 90
2019 Non-visible minority 16 84 165
2018 Visible minority 15 85 58
2018 Non-visible minority 16 84 179

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 58
2018 Non-visible minority 4 96 179

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 79
2020 Non-visible minority 21 79 184
2019 Visible minority 17 83 90
2019 Non-visible minority 17 83 165
2018 Visible minority 15 85 58
2018 Non-visible minority 21 79 179

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 90
2019 Non-visible minority 7 93 165
2018 Visible minority 9 91 58
2018 Non-visible minority 10 90 179

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 79
2020 Non-visible minority 8 92 184

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 79
2020 Non-visible minority 7 93 184
2019 Visible minority 8 92 90
2019 Non-visible minority 8 92 165
2018 Visible minority 13 87 58
2018 Non-visible minority 11 89 179

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 52 48 79
2020 Non-visible minority 45 55 184
2019 Visible minority 56 44 90
2019 Non-visible minority 45 55 165
2018 Visible minority 48 52 58
2018 Non-visible minority 40 60 179

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 23 77 77
2019 Non-visible minority 14 86 143
2018 Visible minority 12 88 53
2018 Non-visible minority 14 86 160

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 53
2018 Non-visible minority 4 96 160

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 77
2019 Non-visible minority 5 95 143

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 77
2019 Non-visible minority 6 94 143
2018 Visible minority 9 91 53
2018 Non-visible minority 7 93 160

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 77
2019 Non-visible minority 7 93 143

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 77
2019 Non-visible minority 6 94 143
2018 Visible minority 12 88 53
2018 Non-visible minority 7 93 160

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 21 79 77
2019 Non-visible minority 24 76 143
2018 Visible minority 25 75 53
2018 Non-visible minority 23 77 160

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 77
2019 Non-visible minority 6 94 143

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 35 65 77
2019 Non-visible minority 40 60 143
2018 Visible minority 34 66 53
2018 Non-visible minority 40 60 160

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 52 48 77
2019 Non-visible minority 69 31 143
2018 Visible minority 53 47 53
2018 Non-visible minority 64 36 160

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 77
2019 Non-visible minority 12 88 143
2018 Visible minority 12 88 53
2018 Non-visible minority 14 86 160

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 19 19 4 5 26 7 60 12 758
2020 Non-visible minority 24 18 17 3 3 30 6 65 9 3427
2019 Visible minority 16 16 20 4 7 29 9 51 17 664
2019 Non-visible minority 19 14 22 3 3 32 7 54 11 3127
2018 Visible minority 16 17 27 3 5 26 6 48 12 579
2018 Non-visible minority 19 17 24 3 3 29 6 54 9 2987
2017 Visible minority 17 16 23 3 4 29 8 54 11 617
2017 Non-visible minority 16 17 21 3 2 33 8 56 9 3238
2014 Visible minority 16 16 20 2 6 32 8 54 13 480
2014 Non-visible minority 16 15 21 3 4 34 8 53 11 2949

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 25 19 3 4 11 2 69 9 758
2020 Non-visible minority 41 31 15 3 3 8 1 78 6 3426
2019 Visible minority 29 26 17 5 6 14 3 66 13 662
2019 Non-visible minority 34 28 18 4 3 12 1 72 8 3121
2018 Visible minority 25 27 23 4 5 14 2 61 11 580
2018 Non-visible minority 31 29 20 4 3 12 1 70 8 2983
2017 Visible minority 26 29 19 3 4 16 3 68 8 617
2017 Non-visible minority 29 31 18 3 2 14 2 71 7 3231
2014 Visible minority 26 30 18 2 4 16 3 70 8 478
2014 Non-visible minority 27 28 20 3 3 17 2 68 8 2950

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 0 4 27 19 34 14 2 5 62 49
2020 Non-visible minority 9 9 9 0 74 0 0 18 74 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 24 18 14 13 0 1 54 28 761
2020 Non-visible minority 33 27 19 11 9 0 1 61 20 3433

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 26 22 11 11 0 1 55 23 755
2020 Non-visible minority 32 27 19 11 11 0 1 59 22 3424
2019 Visible minority 23 29 16 11 20 1 1 52 31 665
2019 Non-visible minority 22 26 21 13 17 0 1 49 30 3127
2018 Visible minority 21 23 22 14 18 0 2 45 32 581
2018 Non-visible minority 21 25 22 14 17 0 1 47 31 2987
2017 Visible minority 29 26 18 12 10 1 4 58 23 613
2017 Non-visible minority 28 27 20 12 12 0 2 56 24 3225

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 29 28 14 9 0 1 49 23 760
2020 Non-visible minority 20 29 26 16 10 0 0 48 26 3427
2019 Visible minority 23 30 23 11 12 0 0 54 23 664
2019 Non-visible minority 20 30 26 14 10 0 1 50 24 3124
2018 Visible minority 16 29 24 17 13 0 1 46 30 584
2018 Non-visible minority 16 28 29 16 11 0 1 44 27 2990
2017 Visible minority 17 31 25 15 9 1 2 50 24 613
2017 Non-visible minority 17 27 27 17 11 0 1 45 28 3230

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 31 20 11 6 1 2 61 17 756
2020 Non-visible minority 30 31 21 11 6 0 1 61 18 3420
2019 Visible minority 27 30 22 10 8 0 2 59 19 660
2019 Non-visible minority 28 33 21 10 6 0 1 62 17 3116
2018 Visible minority 22 28 26 11 10 0 2 52 22 578
2018 Non-visible minority 23 32 25 12 7 0 1 56 20 2981
2017 Visible minority 23 33 20 14 6 2 3 59 20 613
2017 Non-visible minority 23 30 23 13 8 1 1 54 22 3224

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 26 19 11 11 1 3 57 23 751
2020 Non-visible minority 28 27 20 14 11 0 1 55 25 3421
2019 Visible minority 24 26 21 11 15 1 2 51 27 662
2019 Non-visible minority 24 26 21 14 13 0 1 50 28 3110
2018 Visible minority 19 25 27 14 12 2 1 45 27 581
2018 Non-visible minority 20 27 23 16 12 0 1 47 29 2981
2017 Visible minority 22 24 19 17 13 2 3 48 31 613
2017 Non-visible minority 19 23 22 18 15 1 1 44 34 3230

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 26 14 7 4 1 6 73 12 751
2020 Non-visible minority 48 25 13 6 4 0 3 76 11 3411
2019 Visible minority 49 25 12 4 4 0 6 78 9 661
2019 Non-visible minority 52 26 11 5 3 0 3 80 8 3118
2018 Visible minority 42 27 12 5 4 1 8 76 10 577
2018 Non-visible minority 47 27 14 5 3 0 4 77 9 2981
2017 Visible minority 41 26 11 6 4 2 11 76 12 610
2017 Non-visible minority 44 28 12 5 4 1 7 78 9 3221

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 30 18 13 10 0 1 59 23 759
2020 Non-visible minority 33 28 21 11 8 0 0 61 19 3422
2019 Visible minority 32 29 17 10 10 0 2 63 20 665
2019 Non-visible minority 35 30 19 8 6 0 1 66 15 3120
2018 Visible minority 31 27 24 9 8 0 1 58 18 582
2018 Non-visible minority 33 30 20 10 7 0 1 63 17 2989
2017 Visible minority 31 29 20 10 8 0 2 61 18 615
2017 Non-visible minority 31 32 20 11 6 0 1 63 17 3228

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 23 19 12 11 1 9 54 25 758
2020 Non-visible minority 33 25 18 9 8 0 7 63 18 3413

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 36 17 8 3 1 2 72 11 755
2020 Non-visible minority 35 36 18 7 3 1 1 72 10 3417
2019 Visible minority 25 37 20 8 8 1 1 63 16 665
2019 Non-visible minority 30 37 18 8 5 0 1 68 14 3110
2018 Visible minority 20 35 24 11 6 2 2 58 17 575
2018 Non-visible minority 25 37 22 9 5 1 1 63 14 2989
2017 Visible minority 26 34 20 10 6 2 3 63 16 611
2017 Non-visible minority 28 34 21 11 5 1 1 63 15 3226

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 33 20 10 6 0 2 63 16 758
2020 Non-visible minority 28 36 20 10 5 0 1 64 15 3411
2019 Visible minority 22 36 20 12 8 1 1 59 20 663
2019 Non-visible minority 23 34 23 12 7 0 1 57 20 3116
2018 Visible minority 17 34 26 13 7 1 2 52 20 577
2018 Non-visible minority 20 33 25 14 6 1 1 55 20 2993
2017 Visible minority 21 33 24 12 6 1 3 56 19 615
2017 Non-visible minority 21 32 24 14 8 1 1 54 22 3223

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 34 17 11 5 0 1 66 16 759
2020 Non-visible minority 33 33 18 10 5 0 1 67 15 3411
2019 Visible minority 25 32 20 12 10 0 1 58 22 663
2019 Non-visible minority 28 33 20 11 7 0 0 61 19 3112
2018 Visible minority 20 32 25 13 7 1 2 54 21 578
2018 Non-visible minority 24 34 22 13 7 0 1 58 20 2981
2017 Visible minority 21 33 21 12 9 2 2 57 22 613
2017 Non-visible minority 25 33 21 12 7 1 1 59 19 3230

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 27 16 9 5 1 2 69 14 755
2020 Non-visible minority 49 26 13 6 4 0 1 76 11 3397
2019 Visible minority 36 28 17 10 8 0 1 65 18 659
2019 Non-visible minority 47 27 13 8 5 0 1 75 13 3113

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 32 22 11 4 1 1 62 15 756
2020 Non-visible minority 31 33 21 10 5 0 0 64 15 3405

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 22 12 4 1 1 61 16 759
2020 Non-visible minority 30 33 20 11 6 0 0 63 17 3415
2019 Visible minority 30 32 22 9 6 0 1 63 15 661
2019 Non-visible minority 32 32 19 10 6 0 1 65 16 3104
2018 Visible minority 22 30 23 13 8 1 3 54 22 576
2018 Non-visible minority 25 31 24 13 6 0 1 57 19 2977
2017 Visible minority 23 34 19 13 5 2 4 60 20 613
2017 Non-visible minority 26 33 22 11 7 1 1 60 18 3224

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 26 14 4 2 0 2 79 7 747
2020 Non-visible minority 57 27 10 4 1 0 1 84 5 3398
2019 Visible minority 50 27 13 4 4 0 2 79 8 663
2019 Non-visible minority 54 25 12 5 2 0 1 80 8 3104
2018 Visible minority 46 27 14 4 5 0 4 76 9 569
2018 Non-visible minority 54 25 12 4 3 0 2 80 8 2976
2017 Visible minority 51 27 12 5 2 0 4 81 7 616
2017 Non-visible minority 54 24 12 5 3 0 1 80 8 3231

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 35 18 8 5 0 0 68 14 753
2020 Non-visible minority 34 36 20 7 3 0 0 71 9 3410

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 19 7 2 2 1 7 88 4 754
2020 Non-visible minority 74 16 4 1 1 0 4 94 2 3409
2019 Visible minority 64 16 7 3 2 1 7 87 6 660
2019 Non-visible minority 74 12 5 2 2 0 6 91 4 3108
2018 Visible minority 59 19 9 3 2 2 6 85 6 577
2018 Non-visible minority 70 15 6 3 2 0 4 90 5 2975

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 16 6 3 3 2 5 87 6 754
2020 Non-visible minority 82 8 4 2 2 1 2 92 4 3398
2019 Visible minority 59 16 7 5 8 1 4 79 13 661
2019 Non-visible minority 74 11 5 3 4 1 2 87 7 3121
2018 Visible minority 55 18 9 4 7 3 4 79 12 575
2018 Non-visible minority 71 14 6 3 3 1 3 88 6 2981
2017 Visible minority 58 16 9 6 5 1 4 79 12 616
2017 Non-visible minority 73 12 6 3 3 0 3 88 6 3229

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 25 7 2 2 0 2 89 4 745
2020 Non-visible minority 70 20 6 2 1 0 1 91 3 3391
2019 Visible minority 50 28 11 4 3 1 3 80 8 660
2019 Non-visible minority 56 26 11 3 3 0 1 83 6 3107
2018 Visible minority 48 28 11 5 4 1 2 79 9 582
2018 Non-visible minority 55 27 11 4 3 0 1 83 6 2992
2017 Visible minority 50 28 10 6 3 1 3 80 9 613
2017 Non-visible minority 57 27 9 3 2 0 2 85 6 3228

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 18 9 3 4 1 3 83 8 753
2020 Non-visible minority 69 16 7 4 3 0 1 86 7 3406
2019 Visible minority 55 19 9 5 9 0 3 76 14 661
2019 Non-visible minority 62 18 9 5 5 0 1 81 10 3106
2018 Visible minority 53 21 10 5 7 1 3 77 13 580
2018 Non-visible minority 57 20 11 5 4 0 1 79 10 2980
2017 Visible minority 55 18 10 7 6 1 3 76 14 616
2017 Non-visible minority 61 20 8 5 4 0 2 83 9 3228

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 12 4 1 1 0 22 92 3 752
2020 Non-visible minority 63 10 4 1 1 0 21 93 3 3417
2019 Visible minority 53 14 4 2 2 0 24 89 6 657
2019 Non-visible minority 57 11 5 2 1 0 24 90 4 3089
2018 Visible minority 51 10 6 2 2 1 27 85 6 570
2018 Non-visible minority 52 12 6 2 1 0 28 89 4 2975
2017 Visible minority 51 15 4 2 2 0 25 89 5 614
2017 Non-visible minority 54 12 5 2 1 0 26 89 4 3228

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 19 7 2 1 1 5 89 3 757
2020 Non-visible minority 68 20 6 2 1 0 2 91 3 3423
2019 Visible minority 60 19 9 2 2 1 6 86 4 659
2019 Non-visible minority 67 20 7 2 1 0 3 90 3 3105
2018 Visible minority 56 21 9 2 2 1 9 85 5 577
2018 Non-visible minority 61 22 9 2 1 0 5 87 4 2978
2017 Visible minority 59 20 8 2 2 1 8 87 4 608
2017 Non-visible minority 64 20 7 2 1 0 5 89 3 3217

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 21 8 3 6 1 3 81 10 760
2020 Non-visible minority 70 17 6 2 2 0 1 89 5 3425
2019 Visible minority 63 19 6 3 4 0 5 85 8 662
2019 Non-visible minority 76 14 4 2 2 0 2 91 4 3114
2018 Visible minority 59 18 7 3 5 1 6 83 9 577
2018 Non-visible minority 71 15 6 3 2 0 3 89 5 2991
2017 Visible minority 57 20 9 4 3 1 6 83 8 612
2017 Non-visible minority 71 16 5 2 2 0 3 90 5 3231

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 31 15 5 3 1 3 77 8 759
2020 Non-visible minority 47 30 15 5 2 0 1 78 7 3428
2019 Visible minority 50 29 11 3 2 1 4 83 5 662
2019 Non-visible minority 54 27 12 4 2 0 2 82 5 3114
2018 Visible minority 42 31 12 5 4 1 6 78 9 579
2018 Non-visible minority 49 31 13 4 2 0 2 81 6 2984
2017 Visible minority 48 29 11 4 3 0 4 82 7 613
2017 Non-visible minority 53 29 12 3 2 0 2 83 5 3229

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 41 21 7 4 0 1 68 10 760
2020 Non-visible minority 30 42 20 5 2 0 0 73 7 3427

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 35 35 10 4 0 0 50 15 761
2020 Non-visible minority 15 38 33 11 3 0 0 53 14 3425
2019 Visible minority 16 37 32 10 4 0 0 53 15 665
2019 Non-visible minority 16 37 32 11 4 0 0 53 15 3129
2018 Visible minority 15 29 39 13 4 0 0 44 16 584
2018 Non-visible minority 13 35 36 12 4 0 0 48 16 2996
2017 Visible minority 14 32 38 10 4 1 1 47 14 616
2017 Non-visible minority 11 33 38 13 5 0 0 44 17 3239

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 14 43 23 9 1 0 32 24 758
2020 Non-visible minority 9 18 38 25 10 0 0 35 27 3421
2019 Visible minority 8 15 38 25 12 1 1 38 23 657
2019 Non-visible minority 9 18 38 24 12 0 0 36 26 3102
2018 Visible minority 8 19 38 23 11 0 1 34 28 579
2018 Non-visible minority 8 18 38 24 11 0 0 36 26 2973
2017 Visible minority 6 17 44 22 9 1 1 32 24 609
2017 Non-visible minority 7 18 39 24 11 0 0 35 26 3234

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 41 10 4 1 1 0 84 5 754
2020 Non-visible minority 47 36 10 3 2 1 0 84 5 3427
2019 Visible minority 27 35 19 8 6 5 0 65 15 664
2019 Non-visible minority 25 38 18 9 4 4 0 67 14 3114
2018 Visible minority 25 39 21 6 4 6 0 68 10 580
2018 Non-visible minority 24 39 20 9 4 4 0 65 14 2987
2017 Visible minority 17 33 22 9 7 11 1 57 18 615
2017 Non-visible minority 16 34 22 12 8 9 0 55 21 3237

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 34 14 6 3 2 0 76 10 755
2020 Non-visible minority 42 33 12 8 3 2 0 77 11 3411

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 31 13 9 7 1 0 71 16 760
2020 Non-visible minority 45 27 10 10 7 1 0 73 17 3410

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 29 12 3 4 3 1 81 7 756
2020 Non-visible minority 56 25 10 4 3 2 0 83 7 3413

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 36 15 6 4 1 0 75 11 756
2020 Non-visible minority 41 33 13 8 4 1 0 75 12 3427
2019 Visible minority 24 35 20 11 9 2 0 60 20 661
2019 Non-visible minority 24 36 18 12 7 2 0 62 20 3127
2018 Visible minority 23 35 22 9 6 4 0 61 16 581
2018 Non-visible minority 23 38 18 12 7 2 0 62 19 2991
2017 Visible minority 16 41 22 9 7 5 0 60 17 614
2017 Non-visible minority 17 39 19 14 8 3 0 57 23 3231

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 37 7 5 1 0 0 87 6 762
2020 Non-visible minority 46 38 8 6 2 0 0 84 8 3431

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 37 8 4 1 1 0 87 5 753
2020 Non-visible minority 48 36 9 5 2 1 0 84 7 3411

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 34 14 4 1 1 2 81 5 757
2020 Non-visible minority 42 34 14 5 2 1 1 78 8 3403

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 35 10 2 1 1 1 87 4 759
2020 Non-visible minority 52 31 9 3 2 1 1 84 6 3415

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 21 5 0 0 4 3 94 1 758
2020 Non-visible minority 69 17 5 1 0 6 2 94 1 3428

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 34 6 3 0 2 0 91 4 757
2020 Non-visible minority 58 30 7 3 1 1 0 89 4 3410

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 30 9 5 4 1 0 81 10 756
2020 Non-visible minority 56 27 7 6 4 1 0 83 10 3421

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 30 8 2 2 1 0 88 4 754
2020 Non-visible minority 61 25 7 4 3 1 0 86 6 3422

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 48 12 12 5 1 1 70 17 142
2020 Non-visible minority 25 45 14 12 2 0 1 71 15 935
2019 Visible minority 19 35 16 13 10 2 6 58 24 121
2019 Non-visible minority 17 45 16 13 4 3 2 65 18 839

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 96 4 142
2020 Non-visible minority 95 5 934

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 37 15 17 4 0 0 64 21 137
2020 Non-visible minority 28 34 17 14 7 0 0 63 21 890
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 758
2020 Non-visible minority 7 93 3412

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 760
2020 Non-visible minority 10 90 3415
2019 Visible minority 18 82 663
2019 Non-visible minority 14 86 3129
2017 Visible minority 17 83 616
2017 Non-visible minority 14 86 3230
2014 Visible minority 17 83 480
2014 Non-visible minority 13 87 2949

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 24 76 89
2020 Non-visible minority 47 53 335

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 72 28 88
2020 Non-visible minority 80 20 337
2019 Visible minority 80 20 124
2019 Non-visible minority 78 22 442
2017 Visible minority 75 25 103
2017 Non-visible minority 77 23 449
2014 Visible minority 58 42 80
2014 Non-visible minority 75 25 380

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 31 9 3 1 0 2 87 4 63
2020 Non-visible minority 53 29 10 7 1 0 0 83 8 268
2019 Visible minority 36 44 11 6 2 0 1 81 8 97
2019 Non-visible minority 47 30 6 11 5 1 1 78 16 346
2017 Visible minority 50 33 6 9 1 0 0 83 10 78
2017 Non-visible minority 50 34 6 8 2 1 0 85 9 344
2014 Visible minority 41 40 6 6 0 0 6 87 7 47
2014 Non-visible minority 53 31 7 5 2 1 1 86 7 286

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 26 12 5 2 3 4 80 8 760
2020 Non-visible minority 52 28 8 4 2 2 3 85 6 3422
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 38 21 3 50 50 762
2020 Non-visible minority 39 44 16 1 53 47 3433

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 298
2020 Non-visible minority 32 68 1353

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 20 18 19 30 2 4 30 51 298
2020 Non-visible minority 7 15 14 21 38 1 4 23 62 1352

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 16 13 20 37 2 6 23 63 297
2020 Non-visible minority 5 11 13 20 42 2 7 18 68 1355

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 16 10 8 9 5 14 66 21 761
2020 Non-visible minority 41 16 13 8 9 1 11 65 20 3432
2019 Visible minority 39 16 12 9 11 2 10 63 23 660
2019 Non-visible minority 40 17 14 10 11 1 7 61 23 3094
2018 Visible minority 41 16 14 7 10 2 10 64 20 576
2018 Non-visible minority 42 16 14 10 10 1 7 63 22 2994
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