2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Student 79 14 3 3 0 0 1 94 3 105
2014 Student 83 15 0 2 0 0 0 98 2 53

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 66 30 2 2 0 0 0 96 2 96
2017 Student 62 28 4 5 1 0 1 91 6 105
2014 Student 63 23 8 2 4 0 0 86 6 53

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 33 40 17 6 4 0 0 73 10 96
2018 Student 34 43 19 3 1 0 0 77 4 77
2017 Student 37 38 12 7 6 0 0 75 13 105
2014 Student 35 35 12 15 0 0 2 72 16 53

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 57 28 8 4 1 1 0 86 5 95
2017 Student 60 28 6 4 1 0 1 89 5 105
2014 Student 58 34 6 0 0 0 2 94 0 53

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 60 26 5 3 2 1 2 89 5 96
2018 Student 57 32 7 1 0 0 4 92 1 76
2017 Student 60 24 8 1 1 2 4 90 2 105
2014 Student 58 25 4 4 2 0 7 90 6 53

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 34 37 12 11 7 0 0 71 18 95
2018 Student 34 51 9 3 3 0 0 86 5 76
2017 Student 36 44 13 4 4 0 0 79 8 105
2014 Student 37 48 7 7 0 0 0 85 7 53

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 43 45 2 7 3 0 0 88 10 96
2018 Student 53 30 12 3 0 0 3 85 3 76
2017 Student 50 33 11 4 2 0 1 83 6 104
2014 Student 49 36 6 7 0 2 0 87 8 53

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 34 39 14 8 5 0 0 73 14 95
2018 Student 44 35 8 9 4 0 0 79 13 75
2017 Student 46 31 13 9 1 0 0 77 10 105

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 48 36 7 3 5 0 0 84 8 96
2018 Student 41 50 5 4 0 0 0 91 4 76
2017 Student 50 36 5 7 1 0 0 86 8 105
2014 Student 47 46 4 4 0 0 0 93 4 53

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 40 39 11 6 4 0 0 78 10 96
2018 Student 48 39 8 3 1 1 0 88 4 77
2017 Student 45 38 14 4 0 0 0 83 4 105

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 31 16 8 1 0 0 75 9 96
2018 Student 41 46 11 3 0 0 0 87 3 76
2017 Student 47 38 9 4 1 0 1 86 5 105
2014 Student 58 29 9 4 0 0 0 87 4 53

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 36 33 14 12 6 0 0 68 18 95
2018 Student 36 44 13 3 1 1 1 83 4 77
2017 Student 32 40 14 5 4 3 2 76 9 105
2014 Student 35 44 15 4 2 0 0 79 6 53

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 33 14 6 3 0 0 77 9 95
2018 Student 44 36 9 9 0 0 1 82 9 77
2017 Student 42 31 17 7 1 0 2 75 8 104
2014 Student 50 37 6 4 2 0 2 89 6 53

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 40 45 9 5 1 0 0 84 6 96
2018 Student 47 35 9 3 0 3 4 88 3 77
2017 Student 51 34 7 4 1 1 1 87 6 105
2014 Student 45 44 6 2 2 0 2 91 4 53

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 46 33 8 8 4 0 0 79 13 96
2018 Student 45 43 9 1 1 0 0 88 3 76
2017 Student 50 31 11 7 1 0 0 81 8 105
2014 Student 44 41 10 6 0 0 0 84 6 52

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 68 24 2 1 2 1 1 95 3 95
2018 Student 73 19 8 0 0 0 0 92 0 77
2017 Student 56 41 2 0 0 0 1 98 0 105
2014 Student 62 37 2 0 0 0 0 98 0 53

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 6 9 30 28 24 2 0 53 16 96
2018 Student 6 10 30 31 17 0 5 51 18 77
2017 Student 5 11 27 31 18 0 8 53 17 105
2014 Student 2 17 25 30 22 2 2 54 19 53

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 0 7 14 25 48 4 2 78 8 96
2018 Student 3 8 11 34 38 1 5 77 11 76
2017 Student 4 7 13 19 40 5 12 71 13 105
2014 Student 2 6 23 26 34 6 4 66 9 53

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 7 14 28 22 24 3 1 48 22 95
2018 Student 5 26 26 21 14 1 5 38 34 76
2017 Student 8 14 26 21 18 5 9 45 25 105
2014 Student 21 12 17 24 11 9 6 42 39 53

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 4 5 10 34 44 1 1 80 10 96
2018 Student 1 4 11 33 43 1 7 83 6 76
2017 Student 2 1 11 31 43 3 10 84 3 105
2014 Student 4 4 17 31 39 4 2 74 8 53

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 5 3 13 33 36 6 3 77 9 96
2018 Student 1 8 18 22 39 4 7 69 10 76
2017 Student 2 5 16 26 30 7 13 71 8 105
2014 Student 6 4 13 23 39 7 8 74 11 53

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 2 6 13 23 39 9 8 75 10 96
2018 Student 5 10 14 25 31 6 8 65 18 77
2017 Student 5 6 13 15 24 21 15 62 18 105
2014 Student 6 7 10 21 37 7 12 71 16 53

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 4 20 28 20 22 5 1 44 26 96
2018 Student 5 13 27 26 16 6 6 48 21 77
2017 Student 5 12 23 26 19 6 10 53 20 105
2014 Student 9 8 27 22 24 7 2 51 19 53

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 6 21 26 30 16 1 0 46 27 96
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 26 13 6 0 6 5 79 7 96
2018 Student 31 31 3 6 3 12 14 84 12 77
2017 Student 39 15 9 6 3 12 16 75 12 105
2014 Student 54 21 2 2 6 4 11 89 9 53

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 66 22 4 4 3 1 0 88 7 96
2018 Student 64 25 4 4 1 1 0 91 5 76
2017 Student 69 15 5 6 2 0 3 87 8 105
2014 Student 73 16 0 8 4 0 0 88 12 53

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 68 26 3 2 1 0 0 94 3 96
2018 Student 74 18 1 5 0 1 0 93 5 77
2017 Student 69 20 5 4 2 0 1 90 6 105
2014 Student 71 20 7 2 0 0 0 91 2 53

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 52 35 6 3 2 1 0 88 5 96
2018 Student 55 38 3 1 1 1 1 95 3 77
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 45 24 17 5 1 2 6 75 7 96

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 47 27 13 7 5 0 1 75 13 96
2018 Student 52 38 4 5 1 0 0 90 6 77
2017 Student 56 24 8 7 1 0 3 83 9 105
2014 Student 61 26 2 11 0 0 0 87 11 53

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 55 27 3 7 5 0 2 84 13 94
2018 Student 57 32 4 4 1 1 1 91 5 76
2017 Student 61 22 6 6 1 2 3 87 7 105
2014 Student 61 24 4 9 0 2 0 87 9 53

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 66 24 2 4 4 0 0 90 8 96
2018 Student 67 24 3 5 1 0 0 91 7 76
2017 Student 69 19 9 3 0 0 0 88 3 105
2014 Student 64 25 6 6 0 0 0 89 6 53
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 55 22 2 2 1 16 2 94 4 96
2018 Student 58 28 3 0 1 11 0 96 1 76
2017 Student 66 18 5 2 1 9 0 92 3 105
2014 Student 61 19 0 6 2 13 0 91 9 53

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 55 26 2 4 3 8 1 90 8 96
2018 Student 62 26 5 0 1 5 0 93 1 76
2017 Student 62 21 4 3 2 8 0 90 6 105
2014 Student 62 21 7 2 2 6 0 88 4 53

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 43 24 6 5 4 16 1 81 11 95
2018 Student 40 37 9 1 1 11 0 87 3 75
2017 Student 45 28 4 5 1 17 0 88 6 105
2014 Student 48 25 11 6 0 9 0 81 6 52

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 35 29 8 9 7 8 2 72 19 96
2018 Student 43 34 12 4 3 4 0 81 7 76
2017 Student 46 24 9 3 4 13 1 82 8 105
2014 Student 42 34 7 2 2 13 0 87 5 53

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 19 8 7 3 14 4 77 13 95
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 36 40 10 9 0 4 0 79 10 96
2018 Student 40 44 8 4 0 4 0 88 4 77
2017 Student 46 34 9 10 1 1 0 81 11 104
2014 Student 41 46 11 2 0 0 0 87 2 53

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 38 28 9 14 5 5 1 70 20 96

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 33 34 14 11 4 3 2 70 16 95
2018 Student 40 31 10 13 3 0 3 73 16 77
2017 Student 39 31 5 10 5 6 5 78 17 104
2014 Student 51 23 7 8 2 6 4 82 11 52

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 41 36 9 6 1 5 1 82 8 96
2018 Student 43 39 13 1 0 4 0 85 1 75

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 35 23 13 5 4 14 6 72 12 95
2018 Student 43 14 9 5 8 13 8 72 16 77
2017 Student 28 21 12 6 5 15 14 69 15 104
2014 Student 28 23 9 8 4 17 11 71 16 53

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 46 27 14 1 4 8 0 80 6 96
2018 Student 47 26 12 4 1 9 0 81 6 76
2017 Student 52 23 7 1 3 11 3 87 5 105
2014 Student 50 25 9 4 0 8 4 85 4 53

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 39 24 11 4 3 8 10 77 9 96
2018 Student 44 25 10 3 3 5 10 82 6 77
2017 Student 34 23 11 3 3 10 17 77 9 105
2014 Student 34 30 9 2 4 8 12 81 8 52

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 61 16 6 3 1 0 13 88 5 96

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 51 24 6 2 2 1 14 88 5 95

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 83 4 2 0 0 1 9 98 0 96

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 76 6 3 1 0 0 14 95 1 96

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 36 31 18 7 3 4 0 71 11 96
2018 Student 38 39 12 8 0 4 0 80 8 77
2017 Student 36 31 11 7 2 11 3 78 10 105

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 57 32 6 1 1 3 0 91 2 95
2018 Student 63 33 3 0 0 1 0 97 0 76
2017 Student 62 28 4 3 1 2 0 92 4 105
2014 Student 61 35 2 2 0 0 0 96 2 53

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 51 27 8 1 1 9 2 88 2 96
2018 Student 57 24 8 4 1 7 0 86 6 76
2017 Student 51 25 11 3 2 7 1 84 5 105
2014 Student 54 27 11 4 0 4 0 84 4 53

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 71 24 3 1 1 0 0 95 2 96
2018 Student 83 16 1 0 0 0 0 99 0 75
2017 Student 74 16 5 3 0 1 0 92 3 105
2014 Student 79 17 4 0 0 0 0 96 0 53

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 60 26 8 2 3 0 0 86 5 96
2018 Student 71 20 7 3 0 0 0 91 3 75
2017 Student 65 22 6 5 2 0 0 87 7 105
2014 Student 56 34 6 4 0 0 0 91 4 53

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 59 29 6 1 4 0 0 89 5 96
2018 Student 69 22 7 3 0 0 0 91 3 74
2017 Student 59 27 6 5 2 1 0 87 7 104
2014 Student 60 31 6 4 0 0 0 91 4 53

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 44 17 16 10 4 8 1 67 16 96
2018 Student 43 20 16 14 4 3 0 65 19 76
2017 Student 40 18 23 8 4 3 4 62 13 105
2014 Student 39 18 17 19 2 4 2 60 22 53
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Student 56 13 31 96
2018 Student 48 16 36 77
2017 Student 51 18 31 105
2014 Student 42 26 32 53

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Student 0 4 2 4 89 2 54
2018 Student 0 5 5 8 81 0 37
2017 Student 0 4 2 2 89 3 53
2014 Student 0 0 27 9 9999 65 22
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 28 4 13 2 2 34 17 65 9 47
2019 Student 24 13 6 1 1 31 24 81 5 96
2018 Student 18 14 11 3 0 41 13 71 6 76
2017 Student 22 7 9 4 1 35 23 68 12 105
2014 Student 28 10 11 0 2 25 24 75 4 53

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 43 28 11 0 4 11 4 83 5 47
2019 Student 42 24 6 2 0 22 4 89 3 96
2018 Student 39 25 8 3 0 22 3 86 4 76
2017 Student 33 25 11 4 1 22 5 79 7 105
2014 Student 37 19 11 2 0 26 4 81 3 53
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 24 9 9 0 0 37 20 78 0 95
2018 Student 24 9 12 0 0 40 15 74 0 75
2017 Student 24 7 11 3 0 34 22 69 7 105
2014 Student 33 6 9 2 0 32 19 77 4 53

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 51 17 11 0 2 15 4 84 3 47
2019 Student 45 22 7 1 0 19 6 89 1 96
2018 Student 41 23 8 3 0 21 4 86 4 75
2017 Student 34 23 13 0 1 16 12 80 1 105
2014 Student 47 17 9 0 0 21 6 87 0 53
Top of page

Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 34 27 19 7 11 0 1 62 19 96
2018 Student 27 27 27 10 8 0 0 55 18 77
2017 Student 35 27 15 10 9 0 4 64 20 105

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 54 26 9 4 4 0 2 82 9 95
2018 Student 30 36 27 5 1 0 0 66 6 77
2017 Student 35 39 16 4 1 0 4 78 5 104

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 58 21 12 4 3 0 2 81 8 95
2018 Student 47 34 13 4 1 0 1 82 5 77
2017 Student 55 22 14 3 2 2 3 80 5 105

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 58 19 9 5 3 2 3 81 9 95
2018 Student 43 23 19 8 1 1 4 70 10 77
2017 Student 45 20 15 8 6 3 3 69 15 105

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 82 11 0 1 0 0 5 99 1 96
2018 Student 63 18 8 3 0 0 8 89 3 76
2017 Student 58 16 5 2 2 3 15 89 5 104

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 48 29 14 5 1 0 2 80 6 95
2018 Student 41 30 20 4 4 0 1 72 8 76
2017 Student 46 26 15 6 4 0 3 74 11 105

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 52 9 11 2 0 0 26 82 3 46

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 54 24 17 2 0 2 0 80 2 46
2019 Student 53 27 11 4 3 1 1 82 8 95
2018 Student 45 31 16 3 3 1 1 79 5 77
2017 Student 46 26 15 5 3 1 5 76 8 104

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 50 37 9 2 0 0 2 89 2 46
2019 Student 45 31 14 6 3 1 0 77 9 96
2018 Student 35 32 23 5 3 0 1 68 8 77
2017 Student 46 26 16 5 1 2 4 77 6 105

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 40 47 6 0 6 0 0 87 6 47
2019 Student 33 30 19 10 7 0 0 64 18 96
2018 Student 39 27 19 10 4 0 0 66 14 77
2017 Student 35 31 21 7 5 0 2 67 12 105

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 72 15 4 4 2 0 2 89 7 46
2019 Student 59 26 7 3 4 0 0 85 7 96

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 32 26 26 11 4 0 2 59 15 47

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 43 34 17 6 0 0 0 77 6 47
2019 Student 55 26 10 5 3 0 0 81 8 96
2018 Student 34 35 16 12 4 0 0 69 16 77
2017 Student 38 34 15 6 4 1 2 75 10 105

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 71 21 5 3 0 0 0 92 3 96
2018 Student 65 19 12 1 1 0 1 85 3 75
2017 Student 67 14 9 3 2 0 4 85 5 105

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 85 4 4 3 0 0 3 92 3 96
2018 Student 70 13 7 4 0 1 5 89 4 76

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 93 2 2 0 1 0 2 97 1 95
2018 Student 86 4 4 1 0 1 4 94 1 76
2017 Student 85 6 2 3 1 0 4 94 4 105

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 71 21 7 0 1 0 0 92 1 96
2018 Student 77 13 8 1 1 0 0 90 3 77
2017 Student 74 13 5 2 2 0 4 91 4 104

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 81 8 4 1 5 0 0 89 6 95
2018 Student 80 7 4 5 3 0 1 88 8 76
2017 Student 80 7 4 3 2 1 4 91 5 104

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 80 1 1 0 0 0 18 99 0 93
2018 Student 72 0 1 1 0 0 25 96 2 75
2017 Student 75 3 0 0 1 0 21 99 1 104

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 86 9 3 0 0 0 1 97 0 96
2018 Student 78 9 5 1 1 0 5 92 3 77
2017 Student 80 8 6 1 1 1 4 92 2 105

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 67 13 8 7 4 0 1 80 12 96
2018 Student 52 10 8 16 10 0 4 65 27 77
2017 Student 58 10 15 6 5 2 5 73 11 105

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 55 29 13 2 1 0 0 84 3 96
2018 Student 52 26 13 5 3 0 1 79 8 77
2017 Student 63 19 8 4 2 1 4 86 6 105

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 31 43 22 2 2 0 0 74 4 96
2018 Student 36 37 25 3 0 0 0 72 3 76
2017 Student 29 47 20 4 0 0 1 76 4 105

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 5 8 40 25 22 0 0 47 14 96
2018 Student 3 9 30 34 25 0 0 58 12 77
2017 Student 5 5 30 29 29 2 1 59 9 105

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 32 27 14 14 3 10 0 66 19 96
2018 Student 19 34 19 13 3 12 0 60 18 77
2017 Student 18 28 13 16 8 16 1 55 28 105

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 34 42 11 9 0 3 0 78 10 96
2018 Student 38 32 17 4 1 8 0 76 6 77
2017 Student 31 36 17 8 3 5 0 70 12 105

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Student 72 19 4 2 0 2 0 93 2 47
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Student 11 89 95
2017 Student 7 93 105
2014 Student 11 89 53
Top of page

Compensation

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Student 53 18 9 1 1 0 18 86 3 95
2018 Student 45 17 9 3 5 6 14 79 10 77
Date modified: