2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 67 29 4 0 0 0 0 96 0 24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 83 17 0 0 0 0 0 100 0 23
2017 PG 73 27 0 0 0 0 0 100 0 15
2014 PG 69 31 0 0 0 0 0 100 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 74 22 4 0 0 0 0 96 0 23
2019 PG 61 22 4 9 4 0 0 83 13 23
2019 PG-03 73 18 0 9 0 0 0 91 9 11
2017 PG 20 53 0 7 20 0 0 74 26 15
2014 PG 62 38 0 0 0 0 0 100 0 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 39 9 13 4 0 0 74 17 23
2019 PG 13 43 0 30 13 0 0 57 43 23
2019 PG-03 18 45 0 36 0 0 0 64 36 11
2018 PG 33 52 0 5 10 0 0 86 14 21
2017 PG 33 46 13 7 0 0 0 80 7 15
2014 PG 38 38 15 0 8 0 0 77 8 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 74 26 0 0 0 0 0 100 0 23
2019 PG 43 43 0 13 0 0 0 87 13 23
2019 PG-03 64 27 0 9 0 0 0 91 9 11
2017 PG 47 40 7 7 0 0 0 87 7 15
2014 PG 62 38 0 0 0 0 0 100 0 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 70 17 9 4 0 0 0 87 4 23
2019 PG 50 27 5 14 5 0 0 77 18 22
2019 PG-03 50 30 10 10 0 0 0 80 10 10
2018 PG 67 24 5 5 0 0 0 90 5 21
2017 PG 53 40 0 7 0 0 0 93 7 15
2014 PG 31 38 15 8 8 0 0 69 15 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 65 26 9 0 0 0 0 91 0 23
2019 PG 18 55 9 9 9 0 0 73 18 22
2019 PG-03 40 50 0 10 0 0 0 90 10 10
2018 PG 52 33 5 5 5 0 0 86 10 21
2017 PG 47 40 7 0 7 0 0 87 7 15
2014 PG 31 46 15 0 8 0 0 77 8 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 46 0 13 0 0 0 88 13 24
2019 PG 4 61 13 22 0 0 0 65 22 23
2019 PG-03 9 64 9 18 0 0 0 73 18 11
2018 PG 33 43 10 5 10 0 0 76 14 21
2017 PG 20 40 27 0 13 0 0 60 13 15
2014 PG 15 23 31 23 8 0 0 38 31 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 38 13 0 0 0 0 88 0 24
2019 PG 14 55 5 14 14 0 0 68 27 22
2019 PG-03 27 55 9 9 0 0 0 82 9 11
2018 PG 29 33 14 14 10 0 0 62 24 21
2017 PG 20 40 40 0 0 0 0 60 0 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 67 29 4 0 0 0 0 96 0 24
2019 PG 26 52 4 9 9 0 0 78 17 23
2019 PG-03 36 55 9 0 0 0 0 91 0 11
2018 PG 43 43 10 0 5 0 0 86 5 21
2017 PG 53 40 0 0 7 0 0 93 7 15
2014 PG 31 62 8 0 0 0 0 92 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 42 8 8 0 0 0 83 8 24
2019 PG 17 57 4 17 4 0 0 74 22 23
2019 PG-03 27 64 0 9 0 0 0 91 9 11
2018 PG 43 29 14 5 10 0 0 71 14 21
2017 PG 27 33 27 7 7 0 0 60 13 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 75 21 4 0 0 0 0 96 0 24
2019 PG 48 35 4 13 0 0 0 83 13 23
2019 PG-03 64 27 0 9 0 0 0 91 9 11
2018 PG 65 30 0 0 5 0 0 95 5 20
2017 PG 73 20 0 0 7 0 0 93 7 15
2014 PG 62 31 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 50 4 17 0 0 0 79 17 24
2019 PG 26 48 9 9 9 0 0 74 17 23
2019 PG-03 36 45 9 9 0 0 0 82 9 11
2018 PG 38 33 5 10 14 0 0 71 24 21
2017 PG 20 53 7 7 7 0 7 78 14 15
2014 PG 15 31 15 31 8 0 0 46 38 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 30 52 13 0 4 0 0 83 4 23
2019 PG 30 35 13 4 17 0 0 65 22 23
2019 PG-03 45 36 0 9 9 0 0 82 18 11
2018 PG 43 29 14 5 10 0 0 71 14 21
2017 PG 20 47 20 7 7 0 0 67 13 15
2014 PG 15 38 15 8 23 0 0 54 31 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 38 13 13 0 0 0 75 13 24
2019 PG 13 57 13 9 9 0 0 70 17 23
2019 PG-03 18 64 9 9 0 0 0 82 9 11
2018 PG 38 38 0 5 19 0 0 76 24 21
2017 PG 27 40 27 7 0 0 0 67 7 15
2014 PG 23 23 38 8 8 0 0 46 15 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 63 29 8 0 0 0 0 92 0 24
2019 PG 35 39 9 13 4 0 0 74 17 23
2019 PG-03 64 36 0 0 0 0 0 100 0 11
2018 PG 48 38 10 0 5 0 0 86 5 21
2017 PG 46 33 13 0 7 0 0 80 7 15
2014 PG 46 31 8 8 8 0 0 77 15 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 39 26 9 26 0 0 0 65 26 23
2019 PG 22 52 9 13 4 0 0 74 17 23
2019 PG-03 18 55 9 9 9 0 0 73 18 11
2018 PG 24 43 19 10 5 0 0 67 14 21
2017 PG 27 40 20 7 7 0 0 67 13 15
2014 PG 23 31 31 15 0 0 0 54 15 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 26 22 17 13 4 4 33 43 23
2019 PG 22 39 30 9 0 0 0 9 61 23
2019 PG-03 18 36 27 18 0 0 0 18 55 11
2018 PG 14 10 43 19 10 0 5 30 25 21
2017 PG 27 13 33 26 0 0 0 26 40 15
2014 PG 23 46 23 8 0 0 0 8 69 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 4 21 25 25 17 4 4 45 27 24
2019 PG 26 39 22 13 0 0 0 13 65 23
2019 PG-03 18 27 36 18 0 0 0 18 45 11
2018 PG 19 24 29 14 5 5 5 21 47 21
2017 PG 20 13 40 20 0 7 0 21 36 15
2014 PG 15 15 23 38 0 0 8 42 33 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 4 33 42 13 4 0 4 17 39 24
2019 PG 26 22 43 4 0 0 4 5 50 23
2019 PG-03 18 9 55 9 0 0 9 10 30 11
2018 PG 14 24 48 14 0 0 0 14 38 21
2017 PG 20 33 20 20 7 0 0 27 53 15
2014 PG 31 46 15 0 0 0 8 0 83 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 17 21 38 21 0 0 4 22 39 24
2019 PG 13 30 43 13 0 0 0 13 43 23
2019 PG-03 9 27 55 9 0 0 0 9 36 11
2018 PG 14 19 29 38 0 0 0 38 33 21
2017 PG 20 27 53 0 0 0 0 0 47 15
2014 PG 31 15 46 0 0 0 8 0 50 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 25 25 17 21 8 0 4 30 52 24
2019 PG 35 17 30 13 0 0 4 14 55 23
2019 PG-03 27 9 36 18 0 0 9 20 40 11
2018 PG 19 29 14 29 5 0 5 35 50 21
2017 PG 33 20 27 20 0 0 0 20 53 15
2014 PG 38 23 31 0 0 0 8 0 67 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 13 38 21 8 4 4 32 27 24
2019 PG 26 35 17 13 9 0 0 22 61 23
2019 PG-03 18 45 9 9 18 0 0 27 64 11
2018 PG 24 24 24 14 5 0 10 21 53 21
2017 PG 53 13 20 13 0 0 0 13 67 15
2014 PG 31 15 23 31 0 0 0 31 46 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 21 46 13 4 0 4 17 35 24
2019 PG 17 30 48 0 4 0 0 4 48 23
2019 PG-03 0 27 64 0 9 0 0 9 27 11
2018 PG 10 24 38 14 10 0 5 25 35 21
2017 PG 13 27 33 20 7 0 0 27 40 15
2014 PG 8 62 31 0 0 0 0 0 69 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 8 25 42 13 0 0 54 21 24
2019 PG 9 9 35 39 9 0 0 48 17 23
2019 PG-03 0 9 45 27 18 0 0 45 9 11
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 17 21 8 4 17 4 58 16 24
2019 PG 18 23 27 9 14 5 5 45 25 22
2019 PG-03 27 18 27 9 0 9 9 56 11 11
2018 PG 38 33 5 0 14 10 0 79 16 21
2017 PG 20 47 7 7 7 13 0 77 15 15
2014 PG 23 0 23 15 15 23 0 30 40 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 58 21 13 4 0 0 4 83 4 24
2019 PG 36 27 9 5 14 9 0 70 20 22
2019 PG-03 45 18 9 0 9 18 0 78 11 11
2018 PG 48 29 0 10 10 5 0 80 20 21
2017 PG 27 40 20 7 7 0 0 67 13 15
2014 PG 31 15 23 31 0 0 0 46 31 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 75 25 0 0 0 0 0 100 0 24
2019 PG 27 55 14 0 0 5 0 86 0 22
2019 PG-03 55 27 9 0 0 9 0 90 0 11
2018 PG 43 43 5 0 10 0 0 86 10 21
2017 PG 33 40 13 7 7 0 0 73 13 15
2014 PG 31 46 23 0 0 0 0 77 0 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 29 8 4 0 0 4 87 4 24
2019 PG 32 41 14 9 5 0 0 73 14 22
2019 PG-03 55 27 18 0 0 0 0 82 0 11
2018 PG 38 48 5 0 10 0 0 86 10 21

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 48 17 13 9 4 4 4 71 14 23
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 38 4 13 13 0 4 70 26 24
2019 PG 35 35 22 0 4 0 4 73 5 23
2019 PG-03 55 27 0 0 9 0 9 90 10 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 25 54 13 4 4 0 0 79 8 24
2019 PG 30 48 9 4 9 0 0 78 13 23
2019 PG-03 36 55 9 0 0 0 0 91 0 11
2018 PG 38 29 19 5 10 0 0 67 14 21
2017 PG 20 33 40 0 7 0 0 53 7 15
2014 PG 15 38 31 8 8 0 0 54 15 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 33 46 13 4 4 0 0 79 8 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 46 8 0 8 0 0 83 8 24
2019 PG 35 30 13 13 9 0 0 65 22 23
2019 PG-03 55 27 9 0 9 0 0 82 9 11
2018 PG 48 24 14 0 14 0 0 71 14 21
2017 PG 20 53 27 0 0 0 0 73 0 15
2014 PG 23 23 31 23 0 0 0 46 23 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 38 63 24

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 17 4 4 0 0 21 89 5 24

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 29 8 0 4 4 0 87 4 24
2019 PG 43 30 4 17 4 0 0 74 22 23
2019 PG-03 64 18 0 9 9 0 0 82 18 11
2018 PG 57 19 5 5 14 0 0 76 19 21
2017 PG 60 20 20 0 0 0 0 80 0 15
2014 PG 38 8 31 8 15 0 0 46 23 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 58 38 0 4 0 0 0 96 4 24
2019 PG 17 22 30 22 4 4 0 41 27 23
2019 PG-03 27 18 27 18 0 9 0 50 20 11
2018 PG 38 24 19 0 10 10 0 68 11 21
2017 PG 20 67 7 0 0 7 0 93 0 15
2014 PG 8 46 15 0 15 15 0 64 18 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 58 29 4 8 0 0 0 88 8 24
2019 PG 13 26 26 17 17 0 0 39 35 23
2019 PG-03 27 18 27 18 9 0 0 45 27 11
2018 PG 33 29 29 0 10 0 0 62 10 21
2017 PG 20 27 40 13 0 0 0 47 13 15
2014 PG 8 46 23 8 15 0 0 54 23 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 29 13 8 0 0 0 79 8 24
2019 PG 9 17 30 22 17 4 0 27 41 23
2019 PG-03 18 9 36 18 9 9 0 30 30 11
2018 PG 24 24 29 5 19 0 0 48 24 21
2017 PG 13 20 53 7 7 0 0 33 13 15
2014 PG 8 38 38 0 15 0 0 46 15 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 33 13 8 0 0 0 79 8 24
2019 PG 13 9 26 22 30 0 0 22 52 23
2019 PG-03 27 9 27 9 27 0 0 36 36 11
2018 PG 29 24 19 5 24 0 0 52 29 21
2017 PG 7 33 40 13 7 0 0 40 20 15
2014 PG 15 31 23 15 8 8 0 50 25 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 33 8 0 0 8 0 91 0 24
2019 PG 48 30 4 9 0 9 0 86 10 23
2019 PG-03 55 27 0 9 0 9 0 90 10 11
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 33 13 4 0 4 0 83 4 24
2019 PG 13 48 22 4 13 0 0 61 17 23
2019 PG-03 27 55 9 9 0 0 0 82 9 11
2018 PG 25 35 20 15 0 5 0 63 16 20
2017 PG 13 67 20 0 0 0 0 80 0 15
2014 PG 23 54 15 0 0 8 0 83 0 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 33 38 13 13 4 0 0 71 17 24
2019 PG 4 26 26 22 22 0 0 30 43 23
2019 PG-03 9 36 27 9 18 0 0 45 27 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 17 25 13 0 0 0 63 13 24
2019 PG 9 48 9 9 26 0 0 57 35 23
2019 PG-03 9 64 9 9 9 0 0 73 18 11
2018 PG 50 15 10 10 10 0 5 68 21 20
2017 PG 33 53 13 0 0 0 0 87 0 15
2014 PG 15 54 23 0 8 0 0 69 8 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 48 30 17 0 0 4 0 82 0 23
2019 PG 13 39 13 22 13 0 0 52 35 23
2019 PG-03 18 45 9 27 0 0 0 64 27 11
2018 PG 50 20 25 0 0 5 0 74 0 20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 21 8 17 8 4 4 64 27 24
2019 PG 13 22 22 17 17 9 0 38 38 23
2019 PG-03 18 27 9 27 0 18 0 56 33 11
2018 PG 15 35 30 5 10 0 5 53 16 20
2017 PG 13 40 7 13 20 7 0 57 36 15
2014 PG 8 23 23 0 31 15 0 36 36 13

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 33 42 13 8 4 0 0 75 13 24
2019 PG 9 43 13 13 22 0 0 52 35 23
2019 PG-03 18 45 9 18 9 0 0 64 27 11
2018 PG 25 40 20 0 10 5 0 68 11 20
2017 PG 27 40 33 0 0 0 0 67 0 15
2014 PG 23 31 15 8 8 15 0 64 18 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 25 25 8 29 13 0 0 50 42 24
2019 PG 17 26 17 9 26 0 4 45 36 23
2019 PG-03 18 27 18 18 9 0 9 50 30 11
2018 PG 30 30 10 10 10 10 0 67 22 20
2017 PG 7 53 27 13 0 0 0 60 13 15
2014 PG 15 8 15 8 46 0 8 25 58 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 63 21 8 8 0 0 0 83 8 24
2019 PG 70 17 13 0 0 0 0 87 0 23
2019 PG-03 55 18 27 0 0 0 0 73 0 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 29 13 8 0 0 0 79 8 24
2019 PG 39 26 13 13 9 0 0 65 22 23
2019 PG-03 36 36 18 0 9 0 0 73 9 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 83 4 4 8 0 0 0 88 8 24
2019 PG 74 9 9 0 9 0 0 83 9 23
2019 PG-03 82 0 18 0 0 0 0 82 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 83 13 0 4 0 0 0 96 4 24
2019 PG 81 10 0 0 5 0 5 95 5 21
2019 PG-03 82 9 0 0 0 0 9 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 38 21 4 8 0 0 67 13 24
2019 PG 17 43 17 13 9 0 0 61 22 23
2019 PG-03 27 45 9 18 0 0 0 73 18 11
2018 PG 30 30 15 10 10 5 0 63 21 20
2017 PG 7 46 40 7 0 0 0 53 7 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 33 13 0 4 0 0 83 4 24
2019 PG 30 35 26 4 4 0 0 65 9 23
2019 PG-03 45 27 27 0 0 0 0 73 0 11
2018 PG 57 24 10 5 0 5 0 85 5 21
2017 PG 26 60 7 7 0 0 0 87 7 15
2014 PG 46 46 0 8 0 0 0 92 8 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 21 17 0 4 4 0 78 4 24
2019 PG 39 26 26 4 4 0 0 65 9 23
2019 PG-03 55 27 18 0 0 0 0 82 0 11
2018 PG 57 24 14 0 0 5 0 85 0 21
2017 PG 33 40 27 0 0 0 0 73 0 15
2014 PG 46 38 8 0 0 8 0 92 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 21 21 0 4 4 0 74 4 24

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 33 8 4 8 0 0 79 13 24

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 46 4 0 0 0 0 96 0 24
2019 PG 39 35 22 4 0 0 0 74 4 23
2019 PG-03 64 36 0 0 0 0 0 100 0 11
2018 PG 55 25 10 5 5 0 0 80 10 20
2017 PG 33 40 26 0 0 0 0 74 0 15
2014 PG 38 46 8 0 8 0 0 85 8 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 33 17 4 0 0 0 79 4 24
2019 PG 26 26 26 9 13 0 0 52 22 23
2019 PG-03 45 36 18 0 0 0 0 82 0 11
2018 PG 57 24 10 5 5 0 0 81 10 21
2017 PG 27 33 33 7 0 0 0 60 7 15
2014 PG 31 38 23 0 8 0 0 69 8 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 42 8 4 4 0 0 83 8 24
2019 PG 26 39 13 13 9 0 0 65 22 23
2019 PG-03 45 45 9 0 0 0 0 91 0 11
2018 PG 52 29 5 5 5 5 0 85 10 21
2017 PG 20 47 26 7 0 0 0 67 7 15
2014 PG 31 46 8 8 8 0 0 77 15 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 21 17 13 0 0 4 70 13 24
2019 PG 26 48 4 4 17 0 0 74 22 23
2019 PG-03 45 45 0 9 0 0 0 91 9 11
2018 PG 48 29 10 10 5 0 0 76 14 21
2017 PG 27 40 7 20 0 7 0 72 21 15
2014 PG 46 31 8 0 15 0 0 77 15 13
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PG 21 29 50 24
2019 PG 35 30 35 23
2019 PG-03 27 45 27 11
2018 PG 33 38 29 21
2017 PG 47 27 27 15
2014 PG 38 31 31 13
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 17 13 13 8 4 29 17 54 23 24
2019 PG 4 9 43 0 9 30 4 20 13 23
2019 PG-03 9 9 27 0 9 45 0 33 17 11
2018 PG 29 10 19 0 5 29 10 62 8 21
2017 PG 20 20 20 7 6 13 13 55 18 15
2014 PG 23 0 0 8 15 46 8 50 50 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 48 22 13 0 0 9 9 84 0 23
2019 PG 17 22 39 9 4 9 0 43 14 23
2019 PG-03 27 27 18 18 0 9 0 60 20 11
2018 PG 43 24 19 0 5 5 5 74 5 21
2017 PG 20 40 13 7 6 13 0 69 15 15
2014 PG 23 23 31 0 15 8 0 50 17 13
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PG 0 100 21

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 17 13 21 4 0 33 13 54 8 24
2019 PG 4 9 43 4 0 35 4 21 7 23
2019 PG-03 9 9 27 0 0 55 0 40 0 11
2018 PG 29 14 14 0 0 38 5 75 0 21
2017 PG 13 27 20 0 0 33 7 67 0 15
2014 PG 15 8 0 0 0 69 8 100 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 29 13 0 0 8 4 86 0 24
2019 PG 17 26 43 4 0 9 0 48 5 23
2019 PG-03 27 36 27 0 0 9 0 70 0 11
2018 PG 38 38 14 0 0 10 0 84 0 21
2017 PG 20 27 26 0 0 20 7 64 0 15
2014 PG 23 31 8 0 0 38 0 88 0 13
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 38 13 33 4 13 0 0 50 17 24

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 33 17 21 21 8 0 0 50 29 24
2019 PG 18 14 18 14 36 0 0 32 50 22
2019 PG-03 20 20 20 20 20 0 0 40 40 10
2018 PG 20 20 15 10 25 0 10 44 39 20
2017 PG 23 23 15 23 15 0 0 46 38 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 17 21 25 21 17 0 0 38 38 24
2019 PG 13 39 22 17 9 0 0 52 26 23
2019 PG-03 18 36 27 9 9 0 0 55 18 11
2018 PG 10 33 24 24 10 0 0 43 33 21
2017 PG 7 27 33 26 7 0 0 33 33 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 8 29 29 17 17 0 0 38 33 24
2019 PG 4 48 26 9 13 0 0 52 22 23
2019 PG-03 9 45 27 9 9 0 0 55 18 11
2018 PG 5 33 19 33 10 0 0 38 43 21
2017 PG 0 33 13 33 20 0 0 33 53 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 21 29 21 8 21 0 0 50 29 24
2019 PG 17 43 9 13 17 0 0 61 30 23
2019 PG-03 27 45 9 9 9 0 0 73 18 11
2018 PG 19 10 33 29 10 0 0 29 38 21
2017 PG 0 27 20 33 20 0 0 27 53 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 35 26 22 9 9 0 0 61 17 23
2019 PG 52 22 9 9 9 0 0 74 17 23
2019 PG-03 45 36 0 9 9 0 0 82 18 11
2018 PG 40 25 35 0 0 0 0 65 0 20
2017 PG 33 47 0 0 7 0 13 92 8 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 25 13 21 13 0 0 54 33 24
2019 PG 39 26 17 9 9 0 0 65 17 23
2019 PG-03 36 27 18 9 9 0 0 64 18 11
2018 PG 24 38 24 5 5 0 5 65 10 21
2017 PG 47 33 7 7 7 0 0 80 13 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 25 25 21 4 17 0 8 55 23 24

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 46 29 8 4 0 0 58 13 24
2019 PG 9 43 17 17 13 0 0 52 30 23
2019 PG-03 9 55 18 18 0 0 0 64 18 11
2018 PG 15 45 20 5 15 0 0 60 20 20
2017 PG 20 33 20 20 7 0 0 53 27 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 21 33 33 8 4 0 0 54 13 24
2019 PG 9 41 18 18 14 0 0 50 32 22
2019 PG-03 10 60 20 10 0 0 0 70 10 10
2018 PG 19 43 19 19 0 0 0 62 19 21
2017 PG 20 33 33 7 7 0 0 53 13 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 39 35 9 4 0 0 52 13 23
2019 PG 9 30 35 9 17 0 0 39 26 23
2019 PG-03 18 36 45 0 0 0 0 55 0 11
2018 PG 29 33 10 14 14 0 0 62 29 21
2017 PG 40 26 20 7 7 0 0 67 13 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 26 48 9 9 9 0 0 74 17 23
2019 PG 30 35 9 13 13 0 0 65 26 23
2019 PG-03 36 55 0 9 0 0 0 91 9 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 38 21 17 13 0 0 50 29 24

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 8 42 29 17 4 0 0 50 21 24
2019 PG 30 26 22 13 9 0 0 57 22 23
2019 PG-03 45 27 18 9 0 0 0 73 9 11
2018 PG 19 52 24 5 0 0 0 71 5 21
2017 PG 33 27 7 20 7 7 0 64 28 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 58 29 8 0 4 0 0 88 4 24
2019 PG 61 17 13 4 4 0 0 78 9 23
2019 PG-03 73 18 9 0 0 0 0 91 0 11
2018 PG 33 19 14 19 5 0 10 58 26 21
2017 PG 47 33 0 7 7 0 7 86 14 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 33 17 0 0 0 0 83 0 24

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 71 21 4 0 0 0 4 96 0 24
2019 PG 65 22 4 4 4 0 0 87 9 23
2019 PG-03 64 27 9 0 0 0 0 91 0 11
2018 PG 38 38 5 10 0 0 10 84 11 21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 67 17 4 8 0 0 4 87 9 24
2019 PG 70 17 9 0 4 0 0 87 4 23
2019 PG-03 73 9 9 0 9 0 0 82 9 11
2018 PG 62 14 0 14 0 0 10 84 16 21
2017 PG 53 20 7 0 7 0 13 85 8 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 63 29 4 4 0 0 0 92 4 24
2019 PG 48 22 17 13 0 0 0 70 13 23
2019 PG-03 55 18 9 18 0 0 0 73 18 11
2018 PG 48 29 14 10 0 0 0 76 10 21
2017 PG 46 27 7 13 7 0 0 73 20 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 63 21 4 8 4 0 0 83 13 24
2019 PG 52 17 13 4 9 0 4 73 14 23
2019 PG-03 82 0 0 0 9 0 9 90 10 11
2018 PG 48 19 14 10 5 0 5 70 15 21
2017 PG 80 0 13 0 7 0 0 80 7 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 17 4 4 0 0 29 88 6 24
2019 PG 48 9 9 9 0 0 26 76 12 23
2019 PG-03 64 9 0 9 0 0 18 89 11 11
2018 PG 62 10 0 5 0 0 24 94 6 21
2017 PG 53 7 7 0 7 0 26 82 9 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 71 17 8 4 0 0 0 88 4 24
2019 PG 61 26 4 4 0 0 4 91 5 23
2019 PG-03 64 9 9 9 0 0 9 80 10 11
2018 PG 55 20 10 5 5 0 5 79 11 20
2017 PG 67 20 13 0 0 0 0 87 0 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 70 17 9 0 4 0 0 87 4 23
2019 PG 65 17 13 0 0 4 0 86 0 23
2019 PG-03 64 27 9 0 0 0 0 91 0 11
2018 PG 65 10 10 5 0 0 10 83 6 20
2017 PG 71 14 0 7 0 0 7 92 8 14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 33 0 17 8 0 0 75 25 24
2019 PG 61 30 4 4 0 0 0 91 4 23
2019 PG-03 73 18 0 9 0 0 0 91 9 11
2018 PG 48 29 14 5 0 0 5 80 5 21
2017 PG 67 13 13 0 0 0 7 86 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 33 33 21 4 8 0 0 67 13 24

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 13 42 29 17 0 0 0 54 17 24
2019 PG 0 52 30 17 0 0 0 52 17 23
2019 PG-03 0 55 36 9 0 0 0 55 9 11
2018 PG 19 24 33 19 5 0 0 43 24 21
2017 PG 7 20 67 7 0 0 0 27 7 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 8 17 38 25 8 0 4 35 26 24
2019 PG 17 13 30 35 4 0 0 39 30 23
2019 PG-03 9 9 36 36 9 0 0 45 18 11
2018 PG 5 29 33 19 14 0 0 33 33 21
2017 PG 7 13 26 53 0 0 0 53 20 15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 29 13 4 0 4 0 83 4 24
2019 PG 22 39 17 0 17 4 0 64 18 23
2019 PG-03 36 45 0 0 9 9 0 90 10 11
2018 PG 48 33 10 0 5 5 0 85 5 21
2017 PG 13 33 20 7 20 7 0 50 28 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 38 4 4 0 0 0 92 4 24

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 38 4 8 8 0 0 79 17 24

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 42 8 4 4 0 0 83 8 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 42 8 4 4 0 0 83 8 24
2019 PG 17 43 13 13 9 4 0 64 23 23
2019 PG-03 27 55 9 0 0 9 0 90 0 11
2018 PG 38 33 14 5 5 5 0 75 10 21
2017 PG 20 40 13 13 6 7 0 64 21 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 63 38 0 0 0 0 0 100 0 24

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 43 0 0 0 0 0 100 0 23

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 48 43 9 0 0 0 0 91 0 23

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 50 0 4 0 4 0 96 4 24

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 38 0 0 0 8 4 100 0 24

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 30 9 0 0 4 0 91 0 23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 38 0 13 0 0 0 88 13 24

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 58 38 4 0 0 0 0 96 0 24
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 8 92 24

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 17 83 24
2019 PG 18 82 22
2019 PG-03 10 90 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 42 8 0 0 0 0 92 0 24
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 42 8 4 48 52 24

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 45 55 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 18 9 9 9 45 0 9 30 60 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 0 27 0 36 27 9 0 30 70 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 13 17 13 8 0 0 63 21 24
2019 PG 39 22 13 9 17 0 0 61 26 23
2019 PG-03 27 36 18 0 18 0 0 64 18 11
2018 PG 29 10 33 24 5 0 0 38 29 21
Date modified: