2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 54 4 8 1 0 0 86 10 71
2020 GT-03 31 54 8 8 0 0 0 85 8 13
2020 GT-04 33 46 8 8 4 0 0 79 13 24
2020 GT-05 13 67 0 20 0 0 0 80 20 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 75 18 3 1 3 0 0 93 4 71
2020 GT-03 69 31 0 0 0 0 0 100 0 13
2020 GT-04 79 8 0 4 8 0 0 88 13 24
2020 GT-05 73 13 13 0 0 0 0 87 0 15
2017 GT 63 24 4 2 4 2 0 89 7 46
2017 GT-04 66 21 4 0 4 4 0 91 4 24
2014 GT 58 35 0 2 2 2 0 95 5 44
2014 GT-04 46 44 0 5 0 5 0 95 5 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 45 10 4 1 0 0 85 6 71
2020 GT-03 31 62 8 0 0 0 0 92 0 13
2020 GT-04 38 50 4 4 4 0 0 88 8 24
2020 GT-05 33 47 7 13 0 0 0 80 13 15
2019 GT 43 39 4 7 7 0 0 83 13 46
2019 GT-04 48 38 5 5 5 0 0 86 10 21
2017 GT 43 32 4 17 4 0 0 75 21 47
2017 GT-04 42 42 3 13 0 0 0 84 13 24
2014 GT 42 37 8 9 4 0 0 79 13 45
2014 GT-04 46 36 14 5 0 0 0 81 5 19

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 28 39 13 15 4 0 0 68 20 71
2020 GT-03 46 8 31 15 0 0 0 54 15 13
2020 GT-04 25 42 4 17 13 0 0 67 29 24
2020 GT-05 27 40 20 13 0 0 0 67 13 15
2019 GT 30 23 15 23 9 0 0 53 32 47
2019 GT-04 19 29 19 29 5 0 0 48 33 21
2018 GT 22 46 10 8 14 0 0 68 22 50
2018 GT-04 30 35 15 5 15 0 0 65 20 20
2018 GT-05 25 58 8 8 0 0 0 83 8 12
2017 GT 20 34 11 17 13 0 4 57 31 47
2017 GT-04 8 33 17 30 8 0 4 43 40 24
2014 GT 20 35 15 25 4 0 0 55 30 45
2014 GT-04 25 20 5 44 5 0 0 46 49 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 51 32 10 6 1 0 0 83 7 71
2020 GT-03 38 62 0 0 0 0 0 100 0 13
2020 GT-04 54 21 13 8 4 0 0 75 13 24
2020 GT-05 53 33 7 7 0 0 0 87 7 15
2019 GT 47 38 6 4 4 0 0 85 9 47
2019 GT-04 52 33 5 5 5 0 0 86 10 21
2017 GT 41 46 2 9 2 0 0 87 11 46
2017 GT-04 29 54 4 13 0 0 0 83 13 24
2014 GT 33 46 7 8 4 0 2 81 12 45
2014 GT-04 30 46 10 9 5 0 0 76 14 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 57 30 1 9 3 0 0 87 11 70
2020 GT-03 58 33 0 8 0 0 0 92 8 12
2020 GT-04 46 33 0 17 4 0 0 79 21 24
2020 GT-05 80 7 7 0 7 0 0 87 7 15
2019 GT 43 36 13 4 4 0 0 79 9 47
2019 GT-04 43 38 14 0 5 0 0 81 5 21
2018 GT 43 39 8 6 4 0 0 82 10 49
2018 GT-04 40 35 15 10 0 0 0 75 10 20
2018 GT-05 64 36 0 0 0 0 0 100 0 11
2017 GT 39 28 13 7 11 0 2 69 17 47
2017 GT-04 33 30 21 13 4 0 0 62 17 24
2014 GT 33 41 13 8 4 0 0 75 12 45
2014 GT-04 30 46 15 9 0 0 0 76 9 19

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 38 39 14 6 3 0 0 77 8 71
2020 GT-03 62 15 8 15 0 0 0 77 15 13
2020 GT-04 33 50 4 8 4 0 0 83 13 24
2020 GT-05 27 40 27 0 7 0 0 67 7 15
2019 GT 36 40 13 6 4 0 0 77 11 47
2019 GT-04 43 38 10 10 0 0 0 81 10 21
2018 GT 34 40 12 10 4 0 0 74 14 50
2018 GT-04 35 30 15 15 5 0 0 65 20 20
2018 GT-05 25 67 8 0 0 0 0 92 0 12
2017 GT 31 35 7 15 13 0 0 66 28 47
2017 GT-04 16 54 8 13 8 0 0 70 21 24
2014 GT 27 41 6 21 4 0 0 68 26 45
2014 GT-04 30 41 0 24 5 0 0 71 29 19

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 35 11 10 3 0 0 76 13 71
2020 GT-03 54 23 15 8 0 0 0 77 8 13
2020 GT-04 33 38 4 17 8 0 0 71 25 24
2020 GT-05 47 40 13 0 0 0 0 87 0 15
2019 GT 30 38 15 6 11 0 0 68 17 47
2019 GT-04 24 43 14 0 19 0 0 67 19 21
2018 GT 26 40 16 12 6 0 0 66 18 50
2018 GT-04 20 35 15 25 5 0 0 55 30 20
2018 GT-05 50 33 17 0 0 0 0 83 0 12
2017 GT 25 34 15 9 17 0 0 59 26 47
2017 GT-04 17 37 8 17 21 0 0 54 38 24
2014 GT 20 46 6 15 13 0 0 66 28 45
2014 GT-04 30 39 5 15 10 0 0 70 25 19

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 39 6 14 4 0 0 76 18 71
2020 GT-03 69 8 15 8 0 0 0 77 8 13
2020 GT-04 21 42 0 29 8 0 0 63 38 24
2020 GT-05 27 67 0 0 7 0 0 93 7 15
2019 GT 28 43 19 9 2 0 0 70 11 47
2019 GT-04 14 62 14 10 0 0 0 76 10 21
2018 GT 24 42 20 6 8 0 0 66 14 50
2018 GT-04 20 35 20 10 15 0 0 55 25 20
2018 GT-05 42 42 8 8 0 0 0 83 8 12
2017 GT 32 29 13 13 13 0 0 61 26 46
2017 GT-04 16 34 21 12 17 0 0 50 29 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 51 30 9 4 4 1 0 83 9 70
2020 GT-03 54 38 8 0 0 0 0 92 0 13
2020 GT-04 50 25 4 8 8 4 0 78 17 24
2020 GT-05 43 21 21 7 7 0 0 64 14 14
2019 GT 40 43 11 6 0 0 0 83 6 47
2019 GT-04 38 43 14 5 0 0 0 81 5 21
2018 GT 46 44 4 4 2 0 0 90 6 50
2018 GT-04 45 45 5 5 0 0 0 90 5 20
2018 GT-05 50 50 0 0 0 0 0 100 0 12
2017 GT 37 30 13 11 9 0 0 68 19 47
2017 GT-04 37 25 21 8 8 0 0 62 17 24
2014 GT 29 50 6 13 2 0 0 79 15 45
2014 GT-04 41 29 5 20 5 0 0 70 25 19

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 34 11 14 4 0 0 70 18 71
2020 GT-03 23 54 8 15 0 0 0 77 15 13
2020 GT-04 29 29 13 17 13 0 0 58 29 24
2020 GT-05 40 40 7 13 0 0 0 80 13 15
2019 GT 36 28 17 11 9 0 0 64 19 47
2019 GT-04 33 33 10 19 5 0 0 67 24 21
2018 GT 32 38 16 8 6 0 0 70 14 50
2018 GT-04 25 25 30 15 5 0 0 50 20 20
2018 GT-05 50 42 8 0 0 0 0 92 0 12
2017 GT 29 22 20 13 17 0 0 50 30 47
2017 GT-04 28 25 17 17 13 0 0 54 30 24

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 56 30 8 4 1 0 0 86 6 71
2020 GT-03 62 23 0 15 0 0 0 85 15 13
2020 GT-04 63 21 8 4 4 0 0 83 8 24
2020 GT-05 33 40 27 0 0 0 0 73 0 15
2019 GT 47 38 13 2 0 0 0 85 2 47
2019 GT-04 43 48 10 0 0 0 0 90 0 21
2018 GT 50 40 8 0 2 0 0 90 2 50
2018 GT-04 50 35 15 0 0 0 0 85 0 20
2018 GT-05 58 42 0 0 0 0 0 100 0 12
2017 GT 52 26 13 7 2 0 0 78 9 47
2017 GT-04 45 42 8 4 0 0 0 87 4 24
2014 GT 58 24 12 6 0 0 0 82 6 45
2014 GT-04 66 10 19 5 0 0 0 76 5 19

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 38 42 11 7 1 0 0 80 8 71
2020 GT-03 38 31 15 15 0 0 0 69 15 13
2020 GT-04 33 42 13 8 4 0 0 75 13 24
2020 GT-05 33 47 20 0 0 0 0 80 0 15
2019 GT 30 49 11 6 4 0 0 79 11 47
2019 GT-04 29 48 14 5 5 0 0 76 10 21
2018 GT 30 48 16 4 2 0 0 78 6 50
2018 GT-04 25 45 20 10 0 0 0 70 10 20
2018 GT-05 50 42 8 0 0 0 0 92 0 12
2017 GT 22 37 20 13 9 0 0 59 21 47
2017 GT-04 24 25 30 13 8 0 0 49 21 24
2014 GT 24 47 6 16 6 0 0 72 22 45
2014 GT-04 25 49 0 15 10 0 0 75 25 19

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 40 39 11 6 4 0 0 79 10 70
2020 GT-03 38 46 8 8 0 0 0 85 8 13
2020 GT-04 33 33 17 4 13 0 0 67 17 24
2020 GT-05 36 43 14 7 0 0 0 79 7 14
2019 GT 38 36 15 9 2 0 0 74 11 47
2019 GT-04 38 29 24 10 0 0 0 67 10 21
2018 GT 38 42 12 6 2 0 0 80 8 50
2018 GT-04 35 30 25 10 0 0 0 65 10 20
2018 GT-05 42 58 0 0 0 0 0 100 0 12
2017 GT 20 42 22 9 7 0 0 62 16 46
2017 GT-04 16 38 34 8 4 0 0 54 13 24
2014 GT 29 39 20 8 4 0 0 67 13 45
2014 GT-04 30 39 20 5 5 0 0 70 10 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 43 14 6 1 0 0 79 7 70
2020 GT-03 31 46 15 8 0 0 0 77 8 13
2020 GT-04 42 33 13 8 4 0 0 75 13 24
2020 GT-05 33 47 13 7 0 0 0 80 7 15
2019 GT 30 36 21 11 2 0 0 66 13 47
2019 GT-04 33 33 24 10 0 0 0 67 10 21
2018 GT 38 36 14 10 2 0 0 74 12 50
2018 GT-04 45 20 20 15 0 0 0 65 15 20
2018 GT-05 42 58 0 0 0 0 0 100 0 12
2017 GT 27 30 26 11 6 0 0 57 17 47
2017 GT-04 17 33 37 13 0 0 0 50 13 24
2014 GT 27 35 17 10 11 0 0 62 21 45
2014 GT-04 30 25 15 19 10 0 0 56 29 19

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 52 34 7 4 3 0 0 86 7 71
2020 GT-03 46 38 0 8 8 0 0 85 15 13
2020 GT-04 54 33 8 0 4 0 0 88 4 24
2020 GT-05 47 33 13 7 0 0 0 80 7 15
2019 GT 38 43 9 6 4 0 0 81 11 47
2019 GT-04 48 33 14 5 0 0 0 81 5 21
2018 GT 50 34 6 6 4 0 0 84 10 50
2018 GT-04 50 30 10 5 5 0 0 80 10 20
2018 GT-05 67 33 0 0 0 0 0 100 0 12
2017 GT 34 33 16 7 9 2 0 68 16 46
2017 GT-04 25 44 22 4 4 0 0 69 9 23
2014 GT 40 35 13 12 0 0 0 75 12 45
2014 GT-04 51 25 5 19 0 0 0 76 19 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 42 34 14 4 6 0 0 76 10 71
2020 GT-03 54 38 0 8 0 0 0 92 8 13
2020 GT-04 33 38 25 0 4 0 0 71 4 24
2020 GT-05 47 33 13 7 0 0 0 80 7 15
2019 GT 40 31 20 4 4 0 0 71 9 45
2019 GT-04 40 25 30 5 0 0 0 65 5 20
2018 GT 26 46 14 4 10 0 0 72 14 50
2018 GT-04 30 55 10 0 5 0 0 85 5 20
2018 GT-05 25 58 8 8 0 0 0 83 8 12
2017 GT 40 34 15 4 6 0 0 75 10 47
2017 GT-04 29 46 21 0 4 0 0 75 4 24
2014 GT 40 37 12 9 2 0 0 77 11 45
2014 GT-04 51 36 14 0 0 0 0 86 0 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 8 11 35 34 11 0 0 45 20 71
2020 GT-03 0 15 38 38 8 0 0 46 15 13
2020 GT-04 8 13 29 38 13 0 0 50 21 24
2020 GT-05 0 0 47 40 13 0 0 53 0 15
2019 GT 11 11 47 21 6 2 2 29 22 47
2019 GT-04 10 5 57 10 10 5 5 21 16 21
2018 GT 16 14 31 27 6 2 4 35 33 49
2018 GT-04 11 11 32 37 5 0 5 44 22 19
2018 GT-05 17 8 25 25 17 8 0 45 27 12
2017 GT 13 15 32 17 12 2 8 33 31 47
2017 GT-04 8 25 33 13 8 4 8 24 39 24
2014 GT 9 23 32 24 5 2 5 31 35 43
2014 GT-04 16 16 27 20 5 5 11 30 38 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 1 14 18 38 27 1 0 66 16 71
2020 GT-03 0 8 15 46 31 0 0 77 8 13
2020 GT-04 0 17 29 21 29 4 0 52 17 24
2020 GT-05 0 0 13 53 33 0 0 87 0 15
2019 GT 9 15 28 30 17 0 2 48 24 47
2019 GT-04 10 19 24 24 19 0 5 45 30 21
2018 GT 16 10 28 28 10 4 4 41 28 50
2018 GT-04 20 5 35 25 10 0 5 37 26 20
2018 GT-05 0 8 25 33 17 17 0 60 10 12
2017 GT 21 20 20 21 10 6 2 35 44 47
2017 GT-04 20 25 17 29 0 8 0 32 50 24
2014 GT 16 22 32 16 5 0 9 23 42 44
2014 GT-04 20 20 29 20 0 0 10 23 45 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 13 14 34 23 14 0 3 38 28 71
2020 GT-03 8 8 31 31 15 0 8 50 17 13
2020 GT-04 13 29 21 17 17 0 4 35 43 24
2020 GT-05 0 0 40 40 20 0 0 60 0 15
2019 GT 9 32 32 21 6 0 0 28 40 47
2019 GT-04 5 29 33 19 14 0 0 33 33 21
2018 GT 14 27 24 22 6 2 4 30 43 49
2018 GT-04 11 16 26 26 16 0 5 44 28 19
2018 GT-05 8 33 17 33 0 8 0 36 45 12
2017 GT 19 13 32 19 8 2 6 30 35 47
2017 GT-04 8 17 38 24 0 4 8 28 29 24
2014 GT 23 22 22 26 2 0 5 30 47 44
2014 GT-04 25 15 24 25 0 0 10 28 45 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 3 11 14 50 19 0 3 71 15 70
2020 GT-03 0 0 15 62 15 0 8 83 0 13
2020 GT-04 0 17 26 30 22 0 4 55 18 23
2020 GT-05 0 7 7 73 13 0 0 87 7 15
2019 GT 4 4 40 43 6 0 2 50 9 47
2019 GT-04 10 0 38 43 5 0 5 50 10 21
2018 GT 12 2 29 35 14 4 4 53 16 49
2018 GT-04 5 0 37 32 21 0 5 56 6 19
2018 GT-05 8 0 17 50 8 17 0 70 10 12
2017 GT 6 11 28 37 15 0 4 54 18 47
2017 GT-04 8 13 25 38 12 0 4 52 21 24
2014 GT 5 14 18 45 15 0 5 63 19 44
2014 GT-04 0 10 5 56 19 0 10 83 11 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 10 7 25 35 20 1 1 57 17 71
2020 GT-03 8 0 8 46 31 0 8 83 8 13
2020 GT-04 13 4 38 25 17 4 0 43 17 24
2020 GT-05 0 13 20 60 7 0 0 67 13 15
2019 GT 15 21 32 17 15 0 0 32 36 47
2019 GT-04 19 24 14 19 24 0 0 43 43 21
2018 GT 18 18 24 22 8 4 4 33 40 49
2018 GT-04 21 32 11 26 5 0 5 33 56 19
2018 GT-05 8 8 25 25 17 17 0 50 20 12
2017 GT 11 26 28 24 6 0 4 32 39 46
2017 GT-04 8 37 38 8 4 0 4 13 48 24
2014 GT 19 20 25 26 7 0 5 34 40 43
2014 GT-04 16 20 21 21 11 0 11 36 40 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 1 3 20 33 33 3 7 73 5 70
2020 GT-03 0 8 0 31 31 8 23 89 11 13
2020 GT-04 0 4 25 25 38 4 4 68 5 24
2020 GT-05 0 0 13 40 40 0 7 86 0 15
2019 GT 11 11 21 40 15 2 0 57 22 47
2019 GT-04 10 10 19 38 19 5 0 60 20 21
2018 GT 10 8 27 29 8 14 4 45 23 49
2018 GT-04 11 0 21 37 16 11 5 63 13 19
2018 GT-05 0 8 25 25 8 33 0 50 13 12
2017 GT 11 22 21 30 8 2 6 42 35 47
2017 GT-04 8 30 20 34 4 0 4 40 40 24
2014 GT 7 11 18 38 18 0 9 61 19 44
2014 GT-04 5 5 20 30 24 0 15 64 12 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 9 14 31 30 13 1 1 44 24 70
2020 GT-03 8 8 25 33 17 0 8 55 18 12
2020 GT-04 4 21 29 25 17 4 0 43 26 24
2020 GT-05 0 13 33 47 7 0 0 53 13 15
2019 GT 11 33 24 24 7 2 0 31 44 46
2019 GT-04 10 24 24 29 10 5 0 40 35 21
2018 GT 14 27 20 27 4 4 4 33 44 49
2018 GT-04 5 16 26 37 5 5 5 47 24 19
2018 GT-05 17 33 25 17 0 8 0 18 55 12
2017 GT 13 13 36 21 13 0 4 35 27 47
2017 GT-04 13 13 37 25 8 0 4 35 26 24
2014 GT 13 28 23 22 4 0 9 29 45 45
2014 GT-04 15 20 29 20 5 0 10 28 40 19

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 4 18 42 25 10 0 0 35 23 71
2020 GT-03 8 15 46 23 8 0 0 31 23 13
2020 GT-04 4 17 46 25 8 0 0 33 21 24
2020 GT-05 0 20 47 33 0 0 0 33 20 15
2019 GT 4 13 45 32 6 0 0 38 17 47
2019 GT-04 5 10 33 38 14 0 0 52 14 21
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 38 18 8 4 4 0 68 13 71
2020 GT-03 23 15 15 23 8 15 0 45 36 13
2020 GT-04 29 46 17 0 8 0 0 75 8 24
2020 GT-05 27 33 33 0 0 7 0 64 0 15
2019 GT 21 38 17 4 9 2 9 67 14 47
2019 GT-04 29 48 0 0 10 5 10 89 11 21
2018 GT 20 42 14 10 10 2 2 65 21 50
2018 GT-04 20 35 15 15 10 0 5 58 26 20
2018 GT-05 42 42 8 0 8 0 0 83 8 12
2017 GT 12 26 17 17 14 4 8 43 37 47
2017 GT-04 12 21 17 30 8 4 8 38 43 24
2014 GT 22 35 9 15 12 0 7 62 29 45
2014 GT-04 20 46 5 9 10 0 10 73 21 19

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 51 34 6 4 6 0 0 85 10 71
2020 GT-03 46 15 8 15 15 0 0 62 31 13
2020 GT-04 46 38 4 4 8 0 0 83 13 24
2020 GT-05 47 40 13 0 0 0 0 87 0 15
2019 GT 40 38 9 6 6 0 0 79 13 47
2019 GT-04 48 48 0 0 5 0 0 95 5 21
2018 GT 46 26 6 16 6 0 0 72 22 50
2018 GT-04 45 15 15 15 10 0 0 60 25 20
2018 GT-05 67 25 0 8 0 0 0 92 8 12
2017 GT 31 28 13 9 17 2 0 61 26 47
2017 GT-04 25 30 16 13 17 0 0 54 30 24
2014 GT 36 37 4 4 15 2 2 76 20 45
2014 GT-04 41 34 5 5 5 5 5 83 11 19

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 62 27 6 4 1 0 0 89 6 71
2020 GT-03 46 38 8 8 0 0 0 85 8 13
2020 GT-04 58 25 4 8 4 0 0 83 13 24
2020 GT-05 73 13 13 0 0 0 0 87 0 15
2019 GT 47 30 13 2 9 0 0 77 11 47
2019 GT-04 62 29 0 0 10 0 0 90 10 21
2018 GT 39 41 10 4 6 0 0 80 10 49
2018 GT-04 30 40 15 10 5 0 0 70 15 20
2018 GT-05 58 42 0 0 0 0 0 100 0 12
2017 GT 29 27 26 13 2 0 2 58 15 47
2017 GT-04 28 21 34 17 0 0 0 49 17 24
2014 GT 43 34 9 10 4 0 0 77 14 44
2014 GT-04 56 20 10 14 0 0 0 76 14 19

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 28 14 1 3 0 0 82 4 71
2020 GT-03 38 23 31 8 0 0 0 62 8 13
2020 GT-04 50 29 13 0 8 0 0 79 8 24
2020 GT-05 60 20 20 0 0 0 0 80 0 15
2019 GT 43 40 9 2 6 0 0 83 9 47
2019 GT-04 43 48 5 0 5 0 0 90 5 21
2018 GT 32 46 12 4 4 2 0 80 8 50
2018 GT-04 30 35 15 10 5 5 0 68 16 20
2018 GT-05 58 42 0 0 0 0 0 100 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 61 14 13 4 4 1 3 78 9 71
2020 GT-03 54 8 8 8 8 8 8 73 18 13
2020 GT-04 54 17 13 8 4 0 4 74 13 24
2020 GT-05 67 13 13 0 7 0 0 80 7 15
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 67 20 7 3 1 1 0 88 4 70
2020 GT-03 67 25 0 8 0 0 0 92 8 12
2020 GT-04 67 13 13 4 4 0 0 79 8 24
2020 GT-05 60 27 7 0 0 7 0 93 0 15
2019 GT 55 23 11 2 4 2 2 82 7 47
2019 GT-04 48 38 5 5 0 0 5 90 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 24 14 3 6 0 0 77 8 71
2020 GT-03 46 38 0 8 8 0 0 85 15 13
2020 GT-04 58 13 21 0 8 0 0 71 8 24
2020 GT-05 60 20 20 0 0 0 0 80 0 15
2019 GT 36 45 11 4 2 2 0 83 7 47
2019 GT-04 33 48 14 5 0 0 0 81 5 21
2018 GT 47 31 12 2 8 0 0 78 10 49
2018 GT-04 47 37 11 0 5 0 0 84 5 19
2018 GT-05 58 42 0 0 0 0 0 100 0 12
2017 GT 37 17 26 11 8 0 0 55 19 47
2017 GT-04 29 29 30 8 4 0 0 58 13 24
2014 GT 29 39 13 10 4 2 2 71 15 45
2014 GT-04 30 44 15 5 5 0 0 75 10 19

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 61 18 8 4 4 3 1 82 9 71
2020 GT-03 54 31 0 8 0 8 0 92 8 13
2020 GT-04 63 17 4 4 8 4 0 83 13 24
2020 GT-05 60 20 20 0 0 0 0 80 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 46 37 10 4 3 0 0 83 7 71
2020 GT-03 46 38 8 8 0 0 0 85 8 13
2020 GT-04 50 33 8 0 8 0 0 83 8 24
2020 GT-05 47 40 7 7 0 0 0 87 7 15
2019 GT 48 33 11 2 4 2 0 82 7 46
2019 GT-04 48 29 10 5 5 5 0 80 10 21
2018 GT 52 33 2 6 6 0 0 85 13 48
2018 GT-04 42 42 5 0 11 0 0 84 11 19
2018 GT-05 67 33 0 0 0 0 0 100 0 12
2017 GT 39 20 17 13 11 0 0 59 24 47
2017 GT-04 37 17 30 8 8 0 0 54 17 24
2014 GT 31 39 9 11 8 0 2 72 19 45
2014 GT-04 36 49 10 0 5 0 0 85 5 19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 54 46 71
2020 GT-03 38 62 13
2020 GT-04 58 42 24
2020 GT-05 60 40 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 63 15 4 4 3 3 7 88 8 71
2020 GT-03 62 8 8 0 8 0 15 82 9 13
2020 GT-04 63 17 0 8 4 0 8 86 14 24
2020 GT-05 67 20 0 0 0 13 0 100 0 15

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 66 17 10 1 6 0 0 83 7 71
2020 GT-03 62 8 23 0 8 0 0 69 8 13
2020 GT-04 75 17 0 0 8 0 0 92 8 24
2020 GT-05 60 20 13 0 7 0 0 80 7 15
2019 GT 55 30 9 2 2 2 0 87 4 47
2019 GT-04 62 29 5 0 5 0 0 90 5 21
2018 GT 57 29 4 6 4 0 0 86 10 49
2018 GT-04 53 32 5 11 0 0 0 84 11 19
2018 GT-05 67 33 0 0 0 0 0 100 0 12
2017 GT 46 20 13 11 11 0 0 65 21 47
2017 GT-04 41 17 21 13 8 0 0 58 21 24
2014 GT 40 29 19 6 4 0 2 70 10 45
2014 GT-04 41 41 14 0 5 0 0 81 5 19
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 45 28 13 3 1 10 0 81 5 71
2020 GT-03 46 0 31 8 0 15 0 55 9 13
2020 GT-04 50 25 8 4 4 8 0 82 9 24
2020 GT-05 33 40 13 0 0 13 0 85 0 15
2019 GT 23 45 15 4 6 6 0 73 11 47
2019 GT-04 33 29 19 5 10 5 0 65 15 21
2018 GT 22 40 8 6 10 12 2 72 19 50
2018 GT-04 20 30 10 15 10 15 0 59 29 20
2018 GT-05 33 33 8 0 0 17 8 89 0 12
2017 GT 19 29 20 11 13 7 2 53 26 47
2017 GT-04 21 20 25 13 13 8 0 45 28 24
2014 GT 16 35 26 8 9 6 0 54 18 45
2014 GT-04 25 34 25 0 10 5 0 63 11 19

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 42 32 13 4 4 4 0 78 9 71
2020 GT-03 31 38 8 8 8 8 0 75 17 13
2020 GT-04 46 21 21 4 4 4 0 70 9 24
2020 GT-05 33 53 13 0 0 0 0 87 0 15
2019 GT 28 26 30 11 4 2 0 54 15 47
2019 GT-04 38 14 24 14 5 5 0 55 20 21
2018 GT 18 36 16 14 8 6 2 59 24 50
2018 GT-04 25 20 20 15 10 10 0 50 28 20
2018 GT-05 33 42 8 0 0 8 8 90 0 12
2017 GT 17 29 20 11 19 2 2 48 31 47
2017 GT-04 17 24 21 17 21 0 0 41 38 24
2014 GT 9 30 15 30 11 4 0 41 43 45
2014 GT-04 15 39 10 20 15 0 0 54 36 19

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 28 31 20 6 6 10 0 66 13 71
2020 GT-03 23 31 15 8 0 23 0 70 10 13
2020 GT-04 33 29 17 4 8 8 0 68 14 24
2020 GT-05 20 40 27 0 0 13 0 69 0 15
2019 GT 17 21 26 21 6 9 0 42 30 47
2019 GT-04 19 19 14 29 10 10 0 42 42 21
2018 GT 10 31 27 12 10 8 2 45 25 49
2018 GT-04 20 20 35 5 10 10 0 44 17 20
2018 GT-05 9 27 27 9 0 18 9 50 13 11
2017 GT 11 27 22 15 19 4 2 40 36 47
2017 GT-04 8 29 21 21 21 0 0 37 42 24
2014 GT 9 30 15 23 15 6 0 42 41 45
2014 GT-04 10 39 10 10 25 5 0 52 37 19

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 31 42 13 8 6 0 0 73 14 71
2020 GT-03 31 38 15 15 0 0 0 69 15 13
2020 GT-04 38 29 13 8 13 0 0 67 21 24
2020 GT-05 20 67 13 0 0 0 0 87 0 15
2019 GT 17 30 28 15 11 0 0 47 26 47
2019 GT-04 29 19 24 14 14 0 0 48 29 21
2018 GT 12 32 18 18 8 10 2 50 30 50
2018 GT-04 20 15 25 20 10 10 0 39 33 20
2018 GT-05 17 25 25 8 0 17 8 56 11 12
2017 GT 9 31 17 11 26 4 2 42 39 47
2017 GT-04 4 37 21 8 30 0 0 41 38 24
2014 GT 11 30 8 33 13 4 0 43 48 45
2014 GT-04 15 29 5 30 15 5 0 47 48 19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 38 21 14 6 4 14 3 71 12 71
2020 GT-03 31 23 8 8 15 8 8 64 27 13
2020 GT-04 29 21 17 4 4 25 0 67 11 24
2020 GT-05 33 20 27 7 0 13 0 62 8 15
2019 GT 43 28 13 2 0 13 2 83 3 47
2019 GT-04 52 29 5 0 0 10 5 94 0 21
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 37 13 4 6 0 0 77 10 71
2020 GT-03 62 23 0 8 8 0 0 85 15 13
2020 GT-04 38 29 25 0 8 0 0 67 8 24
2020 GT-05 27 53 7 13 0 0 0 80 13 15
2019 GT 26 32 32 6 2 2 0 59 9 47
2019 GT-04 33 29 33 5 0 0 0 62 5 21
2018 GT 22 33 20 14 4 6 0 59 20 49
2018 GT-04 30 15 20 25 0 10 0 50 28 20
2018 GT-05 27 36 27 0 0 9 0 70 0 11
2017 GT 20 35 13 24 8 0 0 55 32 47
2017 GT-04 17 41 13 25 4 0 0 58 30 24
2014 GT 10 44 22 13 11 0 0 54 23 45
2014 GT-04 19 36 15 10 20 0 0 54 30 19

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 23 40 16 16 4 1 0 64 20 70
2020 GT-03 23 38 8 23 0 8 0 67 25 13
2020 GT-04 29 29 21 13 8 0 0 58 21 24
2020 GT-05 14 57 21 7 0 0 0 71 7 14
2019 GT 11 40 26 13 11 0 0 51 23 47
2019 GT-04 24 33 19 14 10 0 0 57 24 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 35 39 11 8 3 0 3 77 12 71
2020 GT-03 23 31 8 23 8 0 8 58 33 13
2020 GT-04 38 46 8 0 4 0 4 87 4 24
2020 GT-05 33 40 20 7 0 0 0 73 7 15
2019 GT 23 38 21 13 2 0 2 63 15 47
2019 GT-04 33 33 10 19 5 0 0 67 24 21
2018 GT 34 34 14 8 10 0 0 68 18 50
2018 GT-04 40 25 15 10 10 0 0 65 20 20
2018 GT-05 33 50 8 8 0 0 0 83 8 12
2017 GT 23 38 20 11 4 2 2 64 16 47
2017 GT-04 20 29 30 17 4 0 0 49 21 24
2014 GT 27 32 18 9 10 2 2 62 20 44
2014 GT-04 36 36 10 0 14 5 0 75 15 19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 39 11 4 0 1 0 84 4 71
2020 GT-03 38 38 15 8 0 0 0 77 8 13
2020 GT-04 58 29 4 4 0 4 0 91 4 24
2020 GT-05 27 47 20 7 0 0 0 73 7 15
2019 GT 26 43 15 9 6 2 0 70 15 47
2019 GT-04 38 24 10 14 10 5 0 65 25 21
2018 GT 32 28 24 6 8 2 0 61 14 50
2018 GT-04 35 10 35 15 5 0 0 45 20 20
2018 GT-05 42 50 0 0 0 8 0 100 0 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 34 26 9 9 10 10 3 69 21 70
2020 GT-03 38 8 0 15 15 15 8 60 40 13
2020 GT-04 38 25 4 8 17 4 4 68 27 24
2020 GT-05 14 50 14 7 0 14 0 75 8 14
2019 GT 15 32 4 19 15 13 2 55 40 47
2019 GT-04 24 24 10 19 19 5 0 50 40 21
2018 GT 16 24 24 6 14 6 8 48 24 49
2018 GT-04 16 21 26 16 16 5 0 39 33 19
2018 GT-05 8 42 17 0 0 17 17 75 0 12
2017 GT 10 23 17 17 21 7 4 37 44 47
2017 GT-04 4 16 21 25 25 8 0 22 55 24
2014 GT 9 22 16 15 28 11 0 35 48 45
2014 GT-04 10 15 15 19 25 15 0 30 52 19

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 31 35 11 13 7 3 0 68 20 71
2020 GT-03 46 8 15 15 8 8 0 58 25 13
2020 GT-04 29 29 13 17 8 4 0 61 26 24
2020 GT-05 20 67 7 0 7 0 0 87 7 15
2019 GT 15 34 23 17 9 2 0 50 26 47
2019 GT-04 14 38 24 14 10 0 0 52 24 21
2018 GT 20 36 20 10 14 0 0 56 24 50
2018 GT-04 25 15 20 15 25 0 0 40 40 20
2018 GT-05 33 33 33 0 0 0 0 67 0 12
2017 GT 14 24 17 17 24 2 2 39 43 47
2017 GT-04 11 17 17 25 30 0 0 28 55 24
2014 GT 16 24 17 26 8 8 0 43 38 45
2014 GT-04 15 25 20 20 5 14 0 47 29 19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 17 34 18 13 14 3 1 53 28 71
2020 GT-03 15 23 15 15 23 8 0 42 42 13
2020 GT-04 17 38 8 13 21 4 0 57 35 24
2020 GT-05 7 47 27 7 13 0 0 53 20 15
2019 GT 11 23 28 15 21 2 0 35 37 47
2019 GT-04 14 19 29 14 19 5 0 35 35 21
2018 GT 12 33 18 14 16 4 2 48 33 49
2018 GT-04 10 30 25 15 20 0 0 40 35 20
2018 GT-05 17 50 17 8 0 0 8 73 9 12
2017 GT 12 23 17 15 30 0 2 36 47 47
2017 GT-04 12 25 8 17 38 0 0 37 55 24
2014 GT 11 22 7 18 30 8 4 38 54 45
2014 GT-04 20 20 10 5 30 14 0 47 41 19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 21 15 3 3 0 4 78 6 71
2020 GT-03 62 31 0 0 0 0 8 100 0 13
2020 GT-04 50 21 21 0 4 0 4 74 4 24
2020 GT-05 60 13 27 0 0 0 0 73 0 15
2019 GT 48 28 17 4 2 0 0 76 7 46
2019 GT-04 57 24 14 0 5 0 0 81 5 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 21 11 13 4 1 6 70 18 71
2020 GT-03 54 8 0 23 0 8 8 73 27 13
2020 GT-04 38 21 17 8 13 0 4 61 22 24
2020 GT-05 53 27 13 0 0 0 7 86 0 15
2019 GT 26 35 26 7 4 0 2 62 11 46
2019 GT-04 19 33 29 14 5 0 0 52 19 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 77 8 4 3 1 1 4 91 4 71
2020 GT-03 77 0 0 8 0 8 8 91 9 13
2020 GT-04 67 13 8 4 4 0 4 83 9 24
2020 GT-05 87 13 0 0 0 0 0 100 0 15
2019 GT 74 13 7 2 0 2 2 91 2 46
2019 GT-04 81 10 5 5 0 0 0 90 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 77 7 7 0 4 0 4 88 4 71
2020 GT-03 77 8 8 0 0 0 8 92 0 13
2020 GT-04 75 8 4 0 8 0 4 87 9 24
2020 GT-05 80 7 7 0 7 0 0 87 7 15
2019 GT 74 9 2 2 2 4 7 93 5 46
2019 GT-04 81 5 0 0 5 5 5 95 5 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 31 41 14 7 6 1 0 73 13 71
2020 GT-03 15 46 23 8 8 0 0 62 15 13
2020 GT-04 42 38 4 8 8 0 0 79 17 24
2020 GT-05 7 53 27 7 0 7 0 64 7 15
2019 GT 21 47 21 4 4 2 0 70 9 47
2019 GT-04 19 43 24 5 10 0 0 62 14 21
2018 GT 24 34 22 8 10 2 0 59 18 50
2018 GT-04 25 25 35 5 10 0 0 50 15 20
2018 GT-05 33 50 8 0 0 8 0 91 0 12
2017 GT 17 31 20 13 20 0 0 47 33 46
2017 GT-04 20 17 25 13 25 0 0 37 38 24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 45 41 6 6 0 3 0 88 6 71
2020 GT-03 38 54 0 8 0 0 0 92 8 13
2020 GT-04 46 33 4 13 0 4 0 83 13 24
2020 GT-05 47 40 7 0 0 7 0 93 0 15
2019 GT 23 45 17 9 2 4 0 71 11 47
2019 GT-04 38 33 10 14 0 5 0 75 15 21
2018 GT 34 38 16 4 8 0 0 72 12 50
2018 GT-04 40 25 15 10 10 0 0 65 20 20
2018 GT-05 33 58 8 0 0 0 0 92 0 12
2017 GT 34 36 13 9 7 2 0 71 16 47
2017 GT-04 33 30 16 17 4 0 0 63 21 24
2014 GT 30 42 11 6 5 7 0 77 11 44
2014 GT-04 41 34 5 5 5 10 0 83 11 19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 42 35 13 0 1 7 1 85 2 71
2020 GT-03 38 38 8 0 0 8 8 91 0 13
2020 GT-04 42 25 25 0 4 4 0 70 4 24
2020 GT-05 40 47 0 0 0 13 0 100 0 15
2019 GT 26 47 13 4 4 6 0 77 9 47
2019 GT-04 43 24 5 10 10 10 0 74 21 21
2018 GT 32 30 24 4 4 6 0 66 9 50
2018 GT-04 30 30 20 10 5 5 0 63 16 20
2018 GT-05 33 42 17 0 0 8 0 82 0 12
2017 GT 31 30 17 9 7 4 2 66 16 47
2017 GT-04 33 25 21 13 4 4 0 60 18 24
2014 GT 32 38 13 10 2 5 0 73 13 44
2014 GT-04 36 41 10 14 0 0 0 76 14 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 44 8 1 0 10 0 89 2 71
2020 GT-03 38 31 15 0 0 15 0 82 0 13
2020 GT-04 38 33 17 4 0 8 0 77 5 24
2020 GT-05 33 53 0 0 0 13 0 100 0 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 25 8 6 3 4 0 82 9 71
2020 GT-03 38 23 8 15 0 15 0 73 18 13
2020 GT-04 58 13 8 8 8 4 0 74 17 24
2020 GT-05 40 47 13 0 0 0 0 87 0 15

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 65 25 3 1 4 1 0 91 6 71
2020 GT-03 54 31 0 8 8 0 0 85 15 13
2020 GT-04 67 13 8 0 8 4 0 83 9 24
2020 GT-05 53 47 0 0 0 0 0 100 0 15
2019 GT 49 30 13 4 2 2 0 80 7 47
2019 GT-04 67 14 10 10 0 0 0 81 10 21
2018 GT 40 38 12 8 2 0 0 78 10 50
2018 GT-04 35 35 20 10 0 0 0 70 10 20
2018 GT-05 50 50 0 0 0 0 0 100 0 12
2017 GT 33 32 13 11 8 0 2 67 20 47
2017 GT-04 37 25 17 17 4 0 0 62 21 24
2014 GT 38 35 15 8 4 0 0 72 13 45
2014 GT-04 51 34 5 5 5 0 0 85 10 19

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 45 38 6 4 6 1 0 84 10 71
2020 GT-03 38 38 8 8 8 0 0 77 15 13
2020 GT-04 50 21 8 4 13 4 0 74 17 24
2020 GT-05 40 60 0 0 0 0 0 100 0 15
2019 GT 26 36 28 6 4 0 0 62 11 47
2019 GT-04 33 43 10 10 5 0 0 76 14 21
2018 GT 34 32 22 4 6 2 0 67 10 50
2018 GT-04 35 20 30 5 10 0 0 55 15 20
2018 GT-05 33 58 8 0 0 0 0 92 0 12
2017 GT 31 26 17 13 11 0 2 58 24 47
2017 GT-04 33 21 21 17 8 0 0 54 25 24
2014 GT 24 35 15 13 10 2 0 60 24 45
2014 GT-04 30 39 10 5 10 5 0 73 16 19

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 45 35 7 9 4 0 0 80 13 69
2020 GT-03 31 38 0 23 8 0 0 69 31 13
2020 GT-04 43 22 17 9 9 0 0 65 17 23
2020 GT-05 47 53 0 0 0 0 0 100 0 15
2019 GT 24 47 18 7 4 0 0 71 11 45
2019 GT-04 37 32 16 11 5 0 0 68 16 19
2018 GT 37 33 12 10 8 0 0 69 18 49
2018 GT-04 35 25 10 20 10 0 0 60 30 20
2018 GT-05 45 55 0 0 0 0 0 100 0 11
2017 GT 29 25 17 13 13 0 2 56 26 47
2017 GT-04 29 25 21 17 8 0 0 54 25 24
2014 GT 24 31 17 22 6 0 0 55 28 45
2014 GT-04 30 30 19 10 10 0 0 61 20 19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 35 35 13 7 6 4 0 74 13 71
2020 GT-03 15 62 8 8 8 0 0 77 15 13
2020 GT-04 38 21 13 4 13 13 0 67 19 24
2020 GT-05 47 47 7 0 0 0 0 93 0 15
2019 GT 32 34 17 4 9 4 0 69 13 47
2019 GT-04 43 29 10 0 10 10 0 79 11 21
2018 GT 28 34 28 4 4 2 0 63 8 50
2018 GT-04 25 35 30 0 5 5 0 63 5 20
2018 GT-05 33 50 17 0 0 0 0 83 0 12
2017 GT 22 26 22 13 13 2 2 50 27 47
2017 GT-04 20 17 34 17 8 4 0 38 26 24
2014 GT 16 24 17 15 17 10 0 45 36 45
2014 GT-04 15 30 10 10 25 9 0 50 39 19
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 GT 15 41 44 71
2020 GT-03 31 15 54 13
2020 GT-04 4 33 63 24
2020 GT-05 7 67 27 15
2019 GT 23 40 36 47
2019 GT-04 24 52 24 21
2018 GT 16 35 49 49
2018 GT-04 20 20 60 20
2018 GT-05 8 67 25 12
2017 GT 31 45 24 46
2017 GT-04 22 47 31 23
2014 GT 34 33 33 45
2014 GT-04 39 46 15 19

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 GT 18 36 27 0 0 18 11
2019 GT 0 36 55 0 0 9 11
2017 GT 29 22 35 0 7 7 14
2014 GT 6 43 25 0 9999 26 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 8 92 71
2019 GT 19 81 47
2019 GT-04 24 76 21
2018 GT 22 78 50
2018 GT-04 40 60 20
2018 GT-05 0 100 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 0 100 11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 0 100 11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 45 55 11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 45 55 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 10 21 4 3 31 6 56 11 71
2020 GT-03 23 8 31 0 8 23 8 44 11 13
2020 GT-04 25 13 17 4 4 25 13 60 13 24
2020 GT-05 7 7 33 7 0 47 0 25 13 15
2019 GT 21 26 17 9 9 17 2 58 21 47
2019 GT-04 29 29 0 10 14 19 0 71 29 21
2018 GT 16 14 22 12 10 18 8 41 30 50
2018 GT-04 15 5 25 20 20 5 10 24 47 20
2018 GT-05 8 8 17 0 0 50 17 50 0 12
2017 GT 9 17 19 15 9 26 6 37 35 47
2017 GT-04 8 16 8 17 13 33 4 39 47 24
2014 GT 11 16 16 2 19 31 5 42 33 44
2014 GT-04 20 10 20 5 19 25 0 41 32 19

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 28 18 6 1 7 0 73 8 71
2020 GT-03 54 15 15 8 8 0 0 69 15 13
2020 GT-04 46 25 17 4 0 8 0 77 5 24
2020 GT-05 13 47 20 7 0 13 0 69 8 15
2019 GT 34 23 19 4 11 9 0 63 16 47
2019 GT-04 38 19 10 0 24 10 0 63 26 21
2018 GT 24 28 22 8 8 8 2 58 18 50
2018 GT-04 20 15 25 10 15 10 5 41 29 20
2018 GT-05 25 50 8 0 0 17 0 90 0 12
2017 GT 21 25 26 7 9 13 0 53 17 47
2017 GT-04 16 25 17 8 13 21 0 52 27 24
2014 GT 18 25 13 11 15 14 5 52 31 44
2014 GT-04 25 25 15 5 19 10 0 56 27 19
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 11 89 71
2020 GT-04 21 79 24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 24 14 16 1 1 33 10 68 5 70
2020 GT-03 23 8 31 0 0 15 23 50 0 13
2020 GT-04 22 17 17 0 4 30 9 64 7 23
2020 GT-05 13 20 13 0 0 53 0 71 0 15
2019 GT 17 23 15 0 9 32 4 63 13 47
2019 GT-04 29 19 5 0 14 29 5 71 21 21
2018 GT 20 12 18 10 6 27 6 48 24 49
2018 GT-04 26 0 21 16 11 16 11 36 36 19
2018 GT-05 0 25 8 0 0 58 8 75 0 12
2017 GT 9 23 26 2 2 34 4 51 7 47
2017 GT-04 8 25 25 4 0 33 4 53 7 24
2014 GT 14 7 18 2 9 42 9 42 22 44
2014 GT-04 20 5 20 0 10 39 5 45 18 19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 43 32 13 0 0 10 1 85 0 69
2020 GT-03 50 25 8 0 0 8 8 90 0 12
2020 GT-04 50 29 13 0 0 8 0 86 0 24
2020 GT-05 27 47 7 0 0 20 0 92 0 15
2019 GT 31 31 16 4 9 7 2 68 15 45
2019 GT-04 35 25 10 5 20 5 0 63 26 20
2018 GT 24 16 27 6 8 14 4 50 18 49
2018 GT-04 26 11 16 11 16 11 11 47 33 19
2018 GT-05 17 33 25 0 0 25 0 67 0 12
2017 GT 19 38 22 0 4 17 0 68 5 47
2017 GT-04 16 38 21 0 4 21 0 68 5 24
2014 GT 18 22 25 6 7 17 5 52 16 44
2014 GT-04 25 20 20 0 10 24 0 60 13 19
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 20 35 24 13 8 0 0 55 21 71
2020 GT-03 23 38 23 8 8 0 0 62 15 13
2020 GT-04 25 33 25 4 13 0 0 58 17 24
2020 GT-05 20 20 27 33 0 0 0 40 33 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 21 35 23 6 14 0 1 57 20 71
2020 GT-03 15 46 31 8 0 0 0 62 8 13
2020 GT-04 21 25 29 4 21 0 0 46 25 24
2020 GT-05 33 33 13 13 7 0 0 67 20 15
2019 GT 17 17 23 19 23 0 0 34 43 47
2019 GT-04 14 19 14 19 33 0 0 33 52 21
2018 GT 20 20 18 14 24 0 2 42 40 49
2018 GT-04 15 20 25 10 25 0 5 37 37 20
2018 GT-05 33 33 8 8 17 0 0 67 25 12
2017 GT 24 24 22 9 19 0 2 50 28 46
2017 GT-04 18 18 31 4 30 0 0 35 34 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 23 31 24 10 13 0 0 54 23 71
2020 GT-03 23 54 15 0 8 0 0 77 8 13
2020 GT-04 17 42 21 8 13 0 0 58 21 24
2020 GT-05 27 20 40 13 0 0 0 47 13 15
2019 GT 19 36 28 9 9 0 0 55 17 47
2019 GT-04 24 29 29 10 10 0 0 52 19 21
2018 GT 12 37 24 14 10 2 0 50 25 49
2018 GT-04 15 50 20 5 10 0 0 65 15 20
2018 GT-05 25 33 17 8 8 8 0 64 18 12
2017 GT 26 15 32 14 8 0 4 43 24 47
2017 GT-04 21 8 34 20 8 0 8 32 31 24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 35 37 11 8 6 0 3 74 14 71
2020 GT-03 38 46 8 0 0 0 8 92 0 13
2020 GT-04 38 29 8 13 8 0 4 70 22 24
2020 GT-05 27 60 13 0 0 0 0 87 0 15
2019 GT 30 51 11 4 4 0 0 81 9 47
2019 GT-04 38 33 19 0 10 0 0 71 10 21
2018 GT 29 31 20 10 8 2 0 60 19 49
2018 GT-04 30 40 15 5 10 0 0 70 15 20
2018 GT-05 50 17 17 0 8 8 0 73 9 12
2017 GT 22 33 13 26 0 0 6 58 28 46
2017 GT-04 21 21 17 33 0 0 8 46 36 24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 31 13 7 13 0 0 67 20 70
2020 GT-03 38 38 15 0 8 0 0 77 8 13
2020 GT-04 43 35 9 4 9 0 0 78 13 23
2020 GT-05 33 20 27 13 7 0 0 53 20 15
2019 GT 30 30 15 9 17 0 0 60 26 47
2019 GT-04 33 19 19 5 24 0 0 52 29 21
2018 GT 24 37 18 4 12 2 2 64 17 49
2018 GT-04 20 45 20 0 10 0 5 68 11 20
2018 GT-05 50 25 17 0 8 0 0 75 8 12
2017 GT 24 20 23 21 8 0 4 45 31 47
2017 GT-04 17 17 25 29 8 0 4 35 39 24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 59 17 9 7 4 0 4 79 12 70
2020 GT-03 77 8 8 0 0 0 8 92 0 13
2020 GT-04 58 21 8 4 4 0 4 83 9 24
2020 GT-05 60 13 7 7 7 0 7 79 14 15
2019 GT 53 28 17 0 2 0 0 81 2 47
2019 GT-04 52 19 24 0 5 0 0 71 5 21
2018 GT 46 33 13 4 0 0 4 83 4 48
2018 GT-04 50 30 15 0 0 0 5 84 0 20
2018 GT-05 55 45 0 0 0 0 0 100 0 11
2017 GT 48 24 4 6 2 0 15 85 10 46
2017 GT-04 48 22 9 9 4 0 8 76 14 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 35 32 15 13 4 0 0 68 17 71
2020 GT-03 62 38 0 0 0 0 0 100 0 13
2020 GT-04 38 21 25 17 0 0 0 58 17 24
2020 GT-05 20 53 13 7 7 0 0 73 13 15
2019 GT 32 26 26 13 4 0 0 57 17 47
2019 GT-04 33 29 24 10 5 0 0 62 14 21
2018 GT 27 29 22 10 12 0 0 55 22 49
2018 GT-04 25 35 15 5 20 0 0 60 25 20
2018 GT-05 42 42 8 8 0 0 0 83 8 12
2017 GT 29 33 17 11 8 0 2 63 20 47
2017 GT-04 21 34 25 13 8 0 0 54 21 24

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 31 21 21 7 10 0 10 58 19 71
2020 GT-03 62 23 8 8 0 0 0 85 8 13
2020 GT-04 21 21 33 8 4 0 13 48 14 24
2020 GT-05 20 33 27 7 7 0 7 57 14 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 42 7 7 3 0 1 83 10 71
2020 GT-03 54 38 0 8 0 0 0 92 8 13
2020 GT-04 38 33 8 13 4 0 4 74 17 24
2020 GT-05 33 53 13 0 0 0 0 87 0 15
2019 GT 30 43 26 2 0 0 0 72 2 47
2019 GT-04 33 48 19 0 0 0 0 81 0 21
2018 GT 20 44 14 12 6 0 4 67 19 50
2018 GT-04 35 35 10 10 10 0 0 70 20 20
2018 GT-05 17 42 25 8 0 0 8 64 9 12
2017 GT 23 21 26 17 8 2 2 46 27 47
2017 GT-04 20 21 25 17 13 4 0 43 31 24

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 41 10 4 9 0 0 77 13 69
2020 GT-03 46 46 8 0 0 0 0 92 0 13
2020 GT-04 43 35 4 9 9 0 0 78 17 23
2020 GT-05 29 50 21 0 0 0 0 79 0 14
2019 GT 26 38 26 9 2 0 0 64 11 47
2019 GT-04 19 33 33 10 5 0 0 52 14 21
2018 GT 20 32 16 18 10 2 2 54 29 50
2018 GT-04 20 50 15 5 10 0 0 70 15 20
2018 GT-05 25 42 0 17 0 8 8 80 20 12
2017 GT 23 34 15 13 11 0 4 60 25 47
2017 GT-04 25 21 25 17 8 0 4 47 26 24

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 35 38 10 11 6 0 0 73 17 71
2020 GT-03 38 38 23 0 0 0 0 77 0 13
2020 GT-04 38 29 4 21 8 0 0 67 29 24
2020 GT-05 33 47 7 13 0 0 0 80 13 15
2019 GT 28 47 17 6 2 0 0 74 9 47
2019 GT-04 24 52 19 0 5 0 0 76 5 21
2018 GT 26 38 10 12 12 0 2 65 24 50
2018 GT-04 45 35 0 5 15 0 0 80 20 20
2018 GT-05 17 50 8 17 0 0 8 73 18 12
2017 GT 27 28 13 20 8 0 4 58 29 47
2017 GT-04 29 25 13 21 8 0 4 56 31 24

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 49 23 12 10 6 0 0 72 16 69
2020 GT-03 54 15 23 8 0 0 0 69 8 13
2020 GT-04 39 30 4 17 9 0 0 70 26 23
2020 GT-05 50 21 14 7 7 0 0 71 14 14
2019 GT 40 23 17 15 4 0 0 64 19 47
2019 GT-04 33 24 19 19 5 0 0 57 24 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 24 39 18 13 3 1 1 65 16 71
2020 GT-03 31 38 23 0 0 0 8 75 0 13
2020 GT-04 17 46 17 17 4 0 0 63 21 24
2020 GT-05 13 47 13 20 0 7 0 64 21 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 35 30 20 6 8 0 1 66 14 71
2020 GT-03 46 15 38 0 0 0 0 62 0 13
2020 GT-04 33 38 4 8 17 0 0 71 25 24
2020 GT-05 33 33 20 7 0 0 7 71 7 15
2019 GT 32 38 13 15 2 0 0 70 17 47
2019 GT-04 24 33 24 14 5 0 0 57 19 21
2018 GT 24 28 20 16 8 0 4 54 25 50
2018 GT-04 40 25 25 10 0 0 0 65 10 20
2018 GT-05 8 33 17 25 0 0 17 50 30 12
2017 GT 26 38 15 10 7 0 4 67 18 47
2017 GT-04 21 46 8 16 4 0 4 70 21 24

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 51 30 6 10 3 0 0 81 13 69
2020 GT-03 77 8 8 8 0 0 0 85 8 13
2020 GT-04 52 26 9 9 4 0 0 78 13 23
2020 GT-05 29 50 7 7 7 0 0 79 14 14
2019 GT 43 34 9 4 9 0 2 78 13 47
2019 GT-04 43 29 10 5 10 0 5 75 15 21
2018 GT 47 24 12 2 8 0 6 76 11 49
2018 GT-04 55 20 10 0 15 0 0 75 15 20
2018 GT-05 42 33 0 8 0 0 17 90 10 12
2017 GT 58 24 10 2 6 0 0 82 8 47
2017 GT-04 50 30 8 4 8 0 0 80 13 24

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 27 42 20 6 6 0 0 69 11 71
2020 GT-03 54 31 8 0 8 0 0 85 8 13
2020 GT-04 21 50 21 4 4 0 0 71 8 24
2020 GT-05 7 60 13 13 7 0 0 67 20 15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 77 20 0 1 1 0 0 97 3 70
2020 GT-03 77 23 0 0 0 0 0 100 0 13
2020 GT-04 83 13 0 0 4 0 0 96 4 23
2020 GT-05 67 27 0 7 0 0 0 93 7 15
2019 GT 72 13 6 0 4 0 4 89 4 47
2019 GT-04 62 19 10 0 5 0 5 85 5 21
2018 GT 60 16 10 2 2 0 10 84 4 50
2018 GT-04 70 15 0 0 5 0 10 94 6 20
2018 GT-05 58 17 0 8 0 0 17 90 10 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 85 6 4 3 1 0 1 91 4 71
2020 GT-03 92 0 8 0 0 0 0 92 0 13
2020 GT-04 79 4 8 4 4 0 0 83 8 24
2020 GT-05 80 13 0 7 0 0 0 93 7 15
2019 GT 70 19 0 4 6 0 0 89 11 47
2019 GT-04 71 14 0 5 10 0 0 86 14 21
2018 GT 60 8 12 6 10 0 4 71 17 50
2018 GT-04 40 15 20 5 20 0 0 55 25 20
2018 GT-05 67 8 0 8 0 0 17 90 10 12
2017 GT 62 13 10 2 7 0 6 80 9 47
2017 GT-04 63 17 0 4 8 0 8 86 14 24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 66 25 4 3 1 0 0 92 4 71
2020 GT-03 77 15 8 0 0 0 0 92 0 13
2020 GT-04 71 25 0 0 4 0 0 96 4 24
2020 GT-05 67 27 0 7 0 0 0 93 7 15
2019 GT 41 35 11 7 4 0 2 78 11 46
2019 GT-04 48 29 10 5 5 0 5 80 10 21
2018 GT 48 24 10 4 10 0 4 75 15 50
2018 GT-04 45 15 20 5 15 0 0 60 20 20
2018 GT-05 58 17 0 8 0 0 17 90 10 12
2017 GT 41 36 11 4 2 0 6 82 7 46
2017 GT-04 39 35 9 9 0 0 8 81 10 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 77 13 6 1 3 0 0 90 4 70
2020 GT-03 77 8 15 0 0 0 0 85 0 13
2020 GT-04 79 4 8 0 8 0 0 83 8 24
2020 GT-05 71 21 0 7 0 0 0 93 7 14
2019 GT 67 22 4 0 7 0 0 89 7 46
2019 GT-04 71 19 0 0 10 0 0 90 10 21
2018 GT 52 30 8 0 8 0 2 84 8 50
2018 GT-04 60 20 5 0 15 0 0 80 15 20
2018 GT-05 75 17 0 0 0 0 8 100 0 12
2017 GT 40 30 8 7 11 0 4 74 18 47
2017 GT-04 41 25 8 8 13 0 4 69 22 24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 62 10 4 1 1 0 21 91 4 71
2020 GT-03 62 8 0 0 0 0 31 100 0 13
2020 GT-04 75 4 0 0 0 0 21 100 0 24
2020 GT-05 60 7 0 7 0 0 27 91 9 15
2019 GT 49 13 6 2 4 0 26 83 9 47
2019 GT-04 52 10 0 0 5 0 33 93 7 21
2018 GT 41 14 4 0 2 0 39 90 3 49
2018 GT-04 47 0 5 0 0 0 47 90 0 19
2018 GT-05 33 8 0 0 0 0 58 100 0 12
2017 GT 38 11 12 2 0 0 37 77 3 47
2017 GT-04 33 8 8 4 0 0 46 77 8 24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 63 25 7 1 1 0 1 90 3 71
2020 GT-03 85 8 0 0 0 0 8 100 0 13
2020 GT-04 67 25 4 4 0 0 0 92 4 24
2020 GT-05 53 33 13 0 0 0 0 87 0 15
2019 GT 59 28 7 4 2 0 0 87 7 46
2019 GT-04 65 25 0 10 0 0 0 90 10 20
2018 GT 46 20 12 6 8 2 6 72 15 50
2018 GT-04 45 20 10 10 10 0 5 68 21 20
2018 GT-05 33 33 17 0 0 0 17 80 0 12
2017 GT 59 22 6 4 0 0 9 89 4 46
2017 GT-04 59 21 8 3 0 0 8 87 4 24

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 57 20 3 9 10 0 1 78 19 70
2020 GT-03 62 31 0 8 0 0 0 92 8 13
2020 GT-04 50 17 4 17 13 0 0 67 29 24
2020 GT-05 50 21 7 0 14 0 7 77 15 14
2019 GT 64 21 0 4 11 0 0 85 15 47
2019 GT-04 67 10 0 10 14 0 0 76 24 21
2018 GT 52 22 12 2 10 0 2 76 12 50
2018 GT-04 45 30 5 0 20 0 0 75 20 20
2018 GT-05 50 8 17 8 8 0 8 64 18 12
2017 GT 49 24 7 2 6 0 13 83 10 47
2017 GT-04 46 25 4 0 12 0 12 82 14 24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 48 28 15 6 1 0 1 77 7 71
2020 GT-03 54 8 38 0 0 0 0 62 0 13
2020 GT-04 46 29 13 4 4 0 4 78 9 24
2020 GT-05 33 47 7 13 0 0 0 80 13 15
2019 GT 47 34 11 6 2 0 0 81 9 47
2019 GT-04 43 38 10 10 0 0 0 81 10 21
2018 GT 36 28 16 8 8 0 4 67 17 50
2018 GT-04 35 20 15 15 15 0 0 55 30 20
2018 GT-05 33 33 25 0 0 0 8 73 0 12
2017 GT 55 21 9 4 7 2 2 80 11 47
2017 GT-04 46 30 4 4 8 4 4 82 14 24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 35 21 6 6 0 0 68 11 71
2020 GT-03 54 38 0 0 8 0 0 92 8 13
2020 GT-04 46 25 25 0 4 0 0 71 4 24
2020 GT-05 13 40 13 20 13 0 0 53 33 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 14 49 23 6 8 0 0 63 14 71
2020 GT-03 23 62 15 0 0 0 0 85 0 13
2020 GT-04 17 46 21 4 13 0 0 63 17 24
2020 GT-05 0 53 33 7 7 0 0 53 13 15
2019 GT 9 38 30 13 11 0 0 47 23 47
2019 GT-04 14 29 33 10 14 0 0 43 24 21
2018 GT 14 28 38 16 4 0 0 42 20 50
2018 GT-04 15 20 35 20 10 0 0 35 30 20
2018 GT-05 17 58 25 0 0 0 0 75 0 12
2017 GT 11 28 34 19 8 0 0 38 28 47
2017 GT-04 12 25 21 33 8 0 0 37 41 24

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 14 11 34 27 13 0 1 40 26 71
2020 GT-03 8 15 15 38 23 0 0 62 23 13
2020 GT-04 13 8 33 29 13 0 4 43 22 24
2020 GT-05 13 13 40 20 13 0 0 33 27 15
2019 GT 19 13 36 19 13 0 0 32 32 47
2019 GT-04 19 19 29 19 14 0 0 33 38 21
2018 GT 16 14 35 20 14 0 0 35 31 49
2018 GT-04 20 10 40 25 5 0 0 30 30 20
2018 GT-05 0 8 33 17 42 0 0 58 8 12
2017 GT 13 17 34 24 13 0 0 36 30 47
2017 GT-04 8 30 41 8 12 0 0 21 38 24

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 45 10 1 1 1 0 87 3 71
2020 GT-03 38 46 8 0 8 0 0 85 8 13
2020 GT-04 33 50 13 4 0 0 0 83 4 24
2020 GT-05 53 40 7 0 0 0 0 93 0 15
2019 GT 19 36 21 15 9 0 0 55 23 47
2019 GT-04 24 43 10 14 10 0 0 67 24 21
2018 GT 20 18 26 22 6 6 2 41 30 50
2018 GT-04 30 5 30 15 10 10 0 39 28 20
2018 GT-05 8 25 33 17 0 8 8 40 20 12
2017 GT 8 32 19 13 13 15 0 48 30 47
2017 GT-04 12 21 33 17 8 8 0 36 28 24

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 38 43 12 3 3 1 0 82 6 69
2020 GT-03 31 46 15 0 8 0 0 77 8 13
2020 GT-04 35 39 17 4 4 0 0 74 9 23
2020 GT-05 50 43 7 0 0 0 0 93 0 14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 27 14 10 4 1 0 71 14 71
2020 GT-03 23 15 31 15 8 8 0 42 25 13
2020 GT-04 42 33 8 8 8 0 0 75 17 24
2020 GT-05 67 13 7 13 0 0 0 80 13 15

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 55 31 4 4 3 1 1 88 7 71
2020 GT-03 38 38 0 15 0 8 0 83 17 13
2020 GT-04 54 29 8 0 8 0 0 83 8 24
2020 GT-05 73 27 0 0 0 0 0 100 0 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 38 39 11 7 4 0 0 77 11 71
2020 GT-03 23 38 23 15 0 0 0 62 15 13
2020 GT-04 33 46 8 4 8 0 0 79 13 24
2020 GT-05 60 40 0 0 0 0 0 100 0 15
2019 GT 15 37 22 17 9 0 0 52 26 46
2019 GT-04 20 45 15 20 0 0 0 65 20 20
2018 GT 26 18 26 20 8 2 0 45 29 50
2018 GT-04 30 15 30 20 5 0 0 45 25 20
2018 GT-05 33 25 17 8 8 8 0 64 18 12
2017 GT 8 25 20 20 17 10 0 37 41 47
2017 GT-04 4 16 30 30 17 4 0 21 48 24

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 44 46 3 7 0 0 0 90 7 71
2020 GT-03 46 38 8 8 0 0 0 85 8 13
2020 GT-04 50 42 4 4 0 0 0 92 4 24
2020 GT-05 33 60 0 7 0 0 0 93 7 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 49 39 8 3 0 0 0 89 3 71
2020 GT-03 54 38 0 8 0 0 0 92 8 13
2020 GT-04 58 29 13 0 0 0 0 88 0 24
2020 GT-05 33 53 13 0 0 0 0 87 0 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 31 41 21 6 0 1 0 73 6 71
2020 GT-03 31 38 31 0 0 0 0 69 0 13
2020 GT-04 33 38 25 4 0 0 0 71 4 24
2020 GT-05 20 53 20 0 0 7 0 79 0 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 48 41 3 7 1 0 0 89 8 71
2020 GT-03 54 38 0 8 0 0 0 92 8 13
2020 GT-04 58 29 4 8 0 0 0 88 8 24
2020 GT-05 33 60 7 0 0 0 0 93 0 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 70 17 1 1 0 10 0 97 2 71
2020 GT-03 77 15 0 0 0 8 0 100 0 13
2020 GT-04 75 8 4 4 0 8 0 91 5 24
2020 GT-05 53 33 0 0 0 13 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 56 36 6 0 1 0 1 93 1 70
2020 GT-03 54 38 0 0 8 0 0 92 8 13
2020 GT-04 58 33 4 0 0 0 4 96 0 24
2020 GT-05 64 36 0 0 0 0 0 100 0 14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 50 30 9 9 1 1 0 81 10 70
2020 GT-03 38 23 8 23 0 8 0 67 25 13
2020 GT-04 46 29 13 8 4 0 0 75 13 24
2020 GT-05 67 20 13 0 0 0 0 87 0 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 58 30 6 6 1 0 0 87 7 71
2020 GT-03 38 31 15 8 8 0 0 69 15 13
2020 GT-04 75 17 4 4 0 0 0 92 4 24
2020 GT-05 60 40 0 0 0 0 0 100 0 15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 10 40 20 20 10 0 0 50 30 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 100 0 10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 0 10 30 50 10 0 0 10 60 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 0 100 70
2020 GT-03 0 100 13
2020 GT-04 0 100 23
2020 GT-05 0 100 15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 4 96 71
2020 GT-03 0 100 13
2020 GT-04 4 96 24
2020 GT-05 0 100 15
2019 GT 17 83 47
2019 GT-04 29 71 21
2014 GT 26 74 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 GT 51 49 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 38 30 8 10 3 7 4 76 14 71
2020 GT-03 23 23 8 23 0 23 0 60 30 13
2020 GT-04 50 29 0 13 8 0 0 79 21 24
2020 GT-05 40 40 7 7 0 0 7 86 7 15
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 44 13 3 52 48 71
2020 GT-03 23 46 31 0 67 33 13
2020 GT-04 46 42 8 4 48 52 24
2020 GT-05 47 40 13 0 46 54 15

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 38 62 29
2020 GT-04 27 73 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 14 24 14 14 31 3 0 39 46 29
2020 GT-04 0 27 27 18 18 9 0 30 40 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 10 17 17 17 38 0 0 28 55 29
2020 GT-04 0 18 18 18 45 0 0 18 64 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 14 8 4 11 7 14 70 20 71
2020 GT-03 46 15 8 8 8 8 8 73 18 13
2020 GT-04 42 17 8 0 8 8 17 78 11 24
2020 GT-05 33 20 7 0 13 13 13 73 18 15
2019 GT 37 17 13 9 20 0 4 57 30 46
2019 GT-04 30 10 10 15 30 0 5 42 47 20
2018 GT 42 14 14 8 12 8 2 62 22 50
2018 GT-04 35 10 20 5 20 10 0 50 28 20
2018 GT-05 58 8 17 8 8 0 0 67 17 12
Date modified: