2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 35 2 5 3 0 0 90 8 138
2020 FI-01 51 36 0 8 5 0 0 87 13 39
2020 FI-02 62 24 9 6 0 0 0 85 6 34
2020 FI-03 50 42 0 6 3 0 0 92 8 36
2020 FI-04 59 37 0 0 4 0 0 96 4 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 78 16 1 2 1 1 0 95 4 138
2020 FI-01 85 15 0 0 0 0 0 100 0 39
2020 FI-02 76 12 3 3 3 3 0 91 6 34
2020 FI-03 67 25 0 3 3 3 0 94 6 36
2020 FI-04 85 7 4 4 0 0 0 93 4 27
2017 FI 75 21 3 1 0 0 0 96 1 139
2017 FI-01 81 16 3 0 0 0 0 97 0 36
2017 FI-02 71 23 6 0 0 0 0 94 0 48
2017 FI-03 74 26 0 0 0 0 0 100 0 31
2017 FI-04 72 23 0 5 0 0 0 95 5 21
2014 FI 79 20 1 0 0 0 0 99 0 113
2014 FI-01 73 27 0 0 0 0 0 100 0 26
2014 FI-02 83 15 2 0 0 0 0 98 0 46
2014 FI-03 74 26 0 0 0 0 0 100 0 23
2014 FI-04 82 18 0 0 0 0 0 100 0 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 30 6 4 2 0 1 88 7 138
2020 FI-01 64 26 5 5 0 0 0 90 5 39
2020 FI-02 56 26 9 6 3 0 0 82 9 34
2020 FI-03 56 36 3 0 3 0 3 94 3 36
2020 FI-04 48 37 7 4 4 0 0 85 7 27
2019 FI 54 37 4 3 2 0 0 90 6 125
2019 FI-01 65 27 4 0 4 0 0 92 4 26
2019 FI-02 49 41 5 5 0 0 0 90 5 41
2019 FI-03 57 33 0 3 7 0 0 90 10 30
2019 FI-04 43 43 9 4 0 0 0 87 4 23
2017 FI 54 35 3 6 2 0 0 89 8 139
2017 FI-01 59 33 3 5 0 0 0 92 5 36
2017 FI-02 53 27 6 12 2 0 0 79 14 48
2017 FI-03 48 48 0 3 0 0 0 97 3 31
2017 FI-04 54 37 0 0 9 0 0 91 9 21
2014 FI 53 34 8 4 1 0 0 87 5 113
2014 FI-01 54 34 8 4 0 0 0 89 4 26
2014 FI-02 48 33 13 7 0 0 0 80 7 46
2014 FI-03 61 39 0 0 0 0 0 100 0 23
2014 FI-04 53 29 6 6 6 0 0 82 12 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 35 8 7 1 0 1 84 8 137
2020 FI-01 46 36 5 8 5 0 0 82 13 39
2020 FI-02 53 26 15 6 0 0 0 79 6 34
2020 FI-03 40 46 3 6 0 0 6 91 6 35
2020 FI-04 56 30 7 7 0 0 0 85 7 27
2019 FI 39 43 6 8 2 0 2 84 11 125
2019 FI-01 38 38 8 12 4 0 0 77 15 26
2019 FI-02 39 44 5 10 0 0 2 85 10 41
2019 FI-03 23 57 7 7 3 0 3 83 10 30
2019 FI-04 57 30 4 4 4 0 0 87 9 23
2018 FI 41 42 6 8 2 0 0 84 10 128
2018 FI-01 31 42 12 15 0 0 0 73 15 26
2018 FI-02 50 35 4 6 4 0 0 85 10 48
2018 FI-03 35 50 9 6 0 0 0 85 6 34
2018 FI-04 50 44 0 0 6 0 0 94 6 18
2017 FI 41 42 6 7 4 0 0 83 11 139
2017 FI-01 44 39 5 5 6 0 0 84 11 36
2017 FI-02 38 40 8 10 4 0 0 78 14 48
2017 FI-03 35 48 6 6 3 0 0 84 10 31
2017 FI-04 54 42 5 0 0 0 0 95 0 21
2014 FI 36 50 6 6 2 0 0 86 8 113
2014 FI-01 30 51 8 4 8 0 0 81 11 26
2014 FI-02 33 46 9 13 0 0 0 78 13 46
2014 FI-03 35 61 4 0 0 0 0 96 0 23
2014 FI-04 59 41 0 0 0 0 0 100 0 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 26 10 3 1 0 0 85 4 136
2020 FI-01 59 21 18 0 3 0 0 79 3 39
2020 FI-02 65 18 9 9 0 0 0 82 9 34
2020 FI-03 53 39 3 3 3 0 0 92 6 36
2020 FI-04 68 24 8 0 0 0 0 92 0 25
2019 FI 57 36 5 1 2 0 0 93 2 123
2019 FI-01 56 36 4 0 4 0 0 92 4 25
2019 FI-02 59 37 2 2 0 0 0 95 2 41
2019 FI-03 52 38 7 0 3 0 0 90 3 29
2019 FI-04 57 35 9 0 0 0 0 91 0 23
2017 FI 53 37 6 5 0 0 0 89 5 138
2017 FI-01 53 33 8 5 0 0 0 86 5 36
2017 FI-02 46 39 6 9 0 0 0 85 9 48
2017 FI-03 53 47 0 0 0 0 0 100 0 30
2017 FI-04 68 23 9 0 0 0 0 91 0 21
2014 FI 51 39 5 4 0 0 0 90 4 113
2014 FI-01 38 54 4 4 0 0 0 92 4 26
2014 FI-02 50 35 9 7 0 0 0 85 7 46
2014 FI-03 61 35 4 0 0 0 0 96 0 23
2014 FI-04 59 35 0 6 0 0 0 94 6 17

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 29 7 6 3 0 0 84 9 136
2020 FI-01 63 26 5 5 0 0 0 89 5 38
2020 FI-02 62 15 6 12 6 0 0 76 18 34
2020 FI-03 57 37 3 0 3 0 0 94 3 35
2020 FI-04 37 33 19 7 4 0 0 70 11 27
2019 FI 54 26 10 7 2 0 1 81 10 125
2019 FI-01 62 15 12 8 0 0 4 80 8 26
2019 FI-02 59 27 5 7 2 0 0 85 10 41
2019 FI-03 43 37 13 3 3 0 0 80 7 30
2019 FI-04 48 26 13 9 4 0 0 74 13 23
2018 FI 43 39 7 9 2 0 1 83 10 128
2018 FI-01 38 46 8 8 0 0 0 85 8 26
2018 FI-02 44 35 6 10 2 0 2 81 13 48
2018 FI-03 50 35 9 3 3 0 0 85 6 34
2018 FI-04 33 50 6 11 0 0 0 83 11 18
2017 FI 52 31 8 6 3 0 1 84 9 139
2017 FI-01 61 25 0 8 3 0 3 89 11 36
2017 FI-02 50 25 10 11 4 0 0 75 15 48
2017 FI-03 52 39 10 0 0 0 0 90 0 31
2017 FI-04 40 46 14 0 0 0 0 86 0 21
2014 FI 44 42 8 4 3 0 0 86 6 113
2014 FI-01 49 39 8 0 4 0 0 89 4 26
2014 FI-02 50 41 4 4 0 0 0 91 4 46
2014 FI-03 43 39 9 4 4 0 0 83 9 23
2014 FI-04 24 53 18 0 6 0 0 76 6 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 44 9 4 3 0 0 83 7 138
2020 FI-01 41 49 3 8 0 0 0 90 8 39
2020 FI-02 38 32 21 6 3 0 0 71 9 34
2020 FI-03 33 53 6 3 6 0 0 86 8 36
2020 FI-04 44 41 11 0 4 0 0 85 4 27
2019 FI 40 44 8 6 3 0 0 83 9 124
2019 FI-01 31 50 12 4 4 0 0 81 8 26
2019 FI-02 49 37 7 7 0 0 0 85 7 41
2019 FI-03 28 55 7 3 7 0 0 83 10 29
2019 FI-04 43 39 9 4 4 0 0 83 9 23
2018 FI 29 50 10 9 2 0 0 80 10 127
2018 FI-01 19 46 19 15 0 0 0 65 15 26
2018 FI-02 25 50 13 8 4 0 0 75 13 48
2018 FI-03 44 50 3 3 0 0 0 94 3 34
2018 FI-04 29 59 0 12 0 0 0 88 12 17
2017 FI 35 50 11 3 1 0 0 86 4 139
2017 FI-01 33 53 6 5 3 0 0 86 8 36
2017 FI-02 29 50 17 4 0 0 0 79 4 48
2017 FI-03 42 45 13 0 0 0 0 87 0 31
2017 FI-04 45 51 5 0 0 0 0 95 0 21
2014 FI 42 46 8 4 0 0 0 88 4 113
2014 FI-01 38 34 24 4 0 0 0 72 4 26
2014 FI-02 46 48 2 4 0 0 0 93 4 46
2014 FI-03 39 52 9 0 0 0 0 91 0 23
2014 FI-04 47 47 0 6 0 0 0 94 6 17

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 36 6 11 5 0 0 78 16 138
2020 FI-01 31 41 5 18 5 0 0 72 23 39
2020 FI-02 38 44 6 6 6 0 0 82 12 34
2020 FI-03 47 36 3 11 3 0 0 83 14 36
2020 FI-04 59 15 11 7 7 0 0 74 15 27
2019 FI 37 37 14 8 4 0 0 74 12 125
2019 FI-01 31 35 27 4 4 0 0 65 8 26
2019 FI-02 34 44 10 10 2 0 0 78 12 41
2019 FI-03 37 40 10 10 3 0 0 77 13 30
2019 FI-04 43 26 17 9 4 0 0 70 13 23
2018 FI 29 43 16 8 4 0 0 72 12 127
2018 FI-01 23 46 15 4 12 0 0 69 15 26
2018 FI-02 33 40 10 13 4 0 0 73 17 48
2018 FI-03 33 39 18 9 0 0 0 73 9 33
2018 FI-04 22 61 17 0 0 0 0 83 0 18
2017 FI 30 44 17 7 2 0 0 74 9 139
2017 FI-01 42 34 19 3 3 0 0 75 5 36
2017 FI-02 25 42 21 10 2 0 0 67 12 48
2017 FI-03 23 58 13 6 0 0 0 81 6 31
2017 FI-04 35 51 9 5 0 0 0 86 5 21
2014 FI 38 39 16 4 3 0 1 77 6 113
2014 FI-01 34 34 17 8 8 0 0 68 15 26
2014 FI-02 43 39 11 2 2 0 2 84 4 46
2014 FI-03 43 35 22 0 0 0 0 78 0 23
2014 FI-04 24 47 24 6 0 0 0 71 6 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 36 7 9 2 0 0 83 11 138
2020 FI-01 51 31 3 13 3 0 0 82 15 39
2020 FI-02 41 35 12 12 0 0 0 76 12 34
2020 FI-03 44 44 0 8 3 0 0 89 11 36
2020 FI-04 52 30 15 0 4 0 0 81 4 27
2019 FI 33 46 6 10 4 0 0 79 15 124
2019 FI-01 35 50 4 8 4 0 0 85 12 26
2019 FI-02 27 54 7 7 5 0 0 80 12 41
2019 FI-03 27 47 7 17 3 0 0 73 20 30
2019 FI-04 45 32 9 9 5 0 0 77 14 22
2018 FI 27 45 17 8 4 0 0 71 12 128
2018 FI-01 23 38 27 8 4 0 0 62 12 26
2018 FI-02 25 50 15 8 2 0 0 75 10 48
2018 FI-03 29 44 12 9 6 0 0 74 15 34
2018 FI-04 33 39 17 6 6 0 0 72 11 18
2017 FI 34 41 14 9 2 0 0 75 11 139
2017 FI-01 39 37 8 11 5 0 0 75 16 36
2017 FI-02 36 33 23 8 0 0 0 68 8 48
2017 FI-03 23 52 13 10 3 0 0 74 13 31
2017 FI-04 39 52 5 5 0 0 0 91 5 21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 31 9 3 1 0 0 87 4 136
2020 FI-01 54 35 8 3 0 0 0 89 3 37
2020 FI-02 47 32 15 6 0 0 0 79 6 34
2020 FI-03 56 33 6 3 3 0 0 89 6 36
2020 FI-04 70 19 7 0 4 0 0 89 4 27
2019 FI 54 37 6 2 1 0 0 91 3 125
2019 FI-01 50 46 4 0 0 0 0 96 0 26
2019 FI-02 46 44 5 5 0 0 0 90 5 41
2019 FI-03 60 33 7 0 0 0 0 93 0 30
2019 FI-04 65 22 9 0 4 0 0 87 4 23
2018 FI 48 43 6 2 1 0 0 91 3 130
2018 FI-01 37 52 4 7 0 0 0 89 7 27
2018 FI-02 46 44 8 0 2 0 0 90 2 48
2018 FI-03 59 35 3 3 0 0 0 94 3 34
2018 FI-04 53 37 11 0 0 0 0 89 0 19
2017 FI 52 38 7 3 0 0 0 90 3 139
2017 FI-01 52 39 3 5 0 0 0 92 5 36
2017 FI-02 48 36 14 2 0 0 0 83 2 48
2017 FI-03 45 48 3 3 0 0 0 94 3 31
2017 FI-04 72 28 0 0 0 0 0 100 0 21
2014 FI 55 37 7 0 1 0 0 92 1 113
2014 FI-01 38 54 4 0 4 0 0 92 4 26
2014 FI-02 50 41 9 0 0 0 0 91 0 46
2014 FI-03 65 26 9 0 0 0 0 91 0 23
2014 FI-04 76 18 6 0 0 0 0 94 0 17

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 34 9 7 4 0 0 80 10 137
2020 FI-01 38 44 3 13 3 0 0 82 15 39
2020 FI-02 38 41 12 6 3 0 0 79 9 34
2020 FI-03 49 31 11 6 3 0 0 80 9 35
2020 FI-04 67 11 15 0 7 0 0 78 7 27
2019 FI 42 32 12 10 4 0 0 74 14 124
2019 FI-01 31 27 38 0 4 0 0 58 4 26
2019 FI-02 41 44 2 10 2 0 0 85 12 41
2019 FI-03 40 33 10 13 3 0 0 73 17 30
2019 FI-04 55 18 5 18 5 0 0 73 23 22
2018 FI 30 49 11 8 2 0 0 79 10 129
2018 FI-01 19 59 4 11 7 0 0 78 19 27
2018 FI-02 23 50 15 10 2 0 0 73 13 48
2018 FI-03 47 41 6 6 0 0 0 88 6 34
2018 FI-04 39 50 11 0 0 0 0 89 0 18
2017 FI 35 46 11 7 1 0 0 81 8 139
2017 FI-01 34 50 9 3 5 0 0 83 8 36
2017 FI-02 29 42 19 10 0 0 0 71 10 48
2017 FI-03 32 55 6 6 0 0 0 87 6 31
2017 FI-04 54 37 5 5 0 0 0 91 5 21

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 30 9 2 2 0 0 87 4 137
2020 FI-01 64 28 5 3 0 0 0 92 3 39
2020 FI-02 55 27 15 0 3 0 0 82 3 33
2020 FI-03 50 33 8 6 3 0 0 83 8 36
2020 FI-04 59 30 7 0 4 0 0 89 4 27
2019 FI 54 31 11 2 2 0 0 85 4 122
2019 FI-01 50 35 15 0 0 0 0 85 0 26
2019 FI-02 54 38 5 3 0 0 0 92 3 39
2019 FI-03 57 23 13 0 7 0 0 80 7 30
2019 FI-04 52 30 13 0 4 0 0 83 4 23
2018 FI 47 41 7 4 0 1 0 89 4 128
2018 FI-01 33 52 7 4 0 4 0 88 4 27
2018 FI-02 49 36 9 6 0 0 0 85 6 47
2018 FI-03 59 35 3 3 0 0 0 94 3 34
2018 FI-04 44 50 6 0 0 0 0 94 0 18
2017 FI 54 39 5 2 0 0 0 93 2 138
2017 FI-01 52 37 8 3 0 0 0 89 3 36
2017 FI-02 48 41 6 4 0 0 0 89 4 47
2017 FI-03 48 48 3 0 0 0 0 97 0 31
2017 FI-04 77 23 0 0 0 0 0 100 0 21
2014 FI 67 26 7 0 0 0 0 93 0 113
2014 FI-01 66 27 8 0 0 0 0 92 0 26
2014 FI-02 65 26 9 0 0 0 0 91 0 46
2014 FI-03 74 22 4 0 0 0 0 96 0 23
2014 FI-04 71 24 6 0 0 0 0 94 0 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 36 6 6 7 0 0 81 13 137
2020 FI-01 46 41 0 5 8 0 0 87 13 39
2020 FI-02 44 24 12 9 12 0 0 68 21 34
2020 FI-03 43 43 0 9 6 0 0 86 14 35
2020 FI-04 48 33 15 0 4 0 0 81 4 27
2019 FI 40 36 8 10 6 0 0 77 15 124
2019 FI-01 35 46 8 4 8 0 0 81 12 26
2019 FI-02 41 41 7 2 7 0 0 83 10 41
2019 FI-03 37 33 10 17 3 0 0 70 20 30
2019 FI-04 50 18 9 18 5 0 0 68 23 22
2018 FI 32 39 18 5 5 1 0 72 10 128
2018 FI-01 15 48 22 4 7 4 0 65 12 27
2018 FI-02 30 34 21 11 4 0 0 64 15 47
2018 FI-03 44 29 18 3 6 0 0 74 9 34
2018 FI-04 44 50 6 0 0 0 0 94 0 18
2017 FI 39 43 12 5 1 1 0 82 6 138
2017 FI-01 33 44 8 11 0 3 0 80 11 36
2017 FI-02 34 43 17 4 2 0 0 76 6 47
2017 FI-03 39 45 13 3 0 0 0 84 3 31
2017 FI-04 58 42 0 0 0 0 0 100 0 21
2014 FI 34 51 8 5 2 0 0 85 7 113
2014 FI-01 30 47 19 0 4 0 0 77 4 26
2014 FI-02 33 52 7 7 2 0 0 85 9 46
2014 FI-03 35 57 4 4 0 0 0 91 4 23
2014 FI-04 41 47 0 12 0 0 0 88 12 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 33 11 4 4 0 0 81 8 138
2020 FI-01 44 41 10 5 0 0 0 85 5 39
2020 FI-02 44 29 15 6 6 0 0 74 12 34
2020 FI-03 53 31 8 3 6 0 0 83 8 36
2020 FI-04 56 26 11 4 4 0 0 81 7 27
2019 FI 45 34 9 10 2 0 0 79 12 125
2019 FI-01 50 35 12 4 0 0 0 85 4 26
2019 FI-02 37 44 10 7 2 0 0 80 10 41
2019 FI-03 47 30 7 13 3 0 0 77 17 30
2019 FI-04 48 26 9 13 4 0 0 74 17 23
2018 FI 33 47 12 6 2 1 0 80 8 129
2018 FI-01 19 56 11 11 0 4 0 77 12 27
2018 FI-02 32 45 15 6 2 0 0 77 9 47
2018 FI-03 44 41 9 3 3 0 0 85 6 34
2018 FI-04 37 42 16 5 0 0 0 79 5 19
2017 FI 48 38 7 6 1 0 0 86 7 138
2017 FI-01 44 48 0 8 0 0 0 92 8 36
2017 FI-02 42 39 11 6 2 0 0 81 8 47
2017 FI-03 45 42 6 6 0 0 0 87 6 31
2017 FI-04 68 18 9 5 0 0 0 86 5 21
2014 FI 40 44 11 2 2 1 0 85 4 113
2014 FI-01 38 39 19 0 4 0 0 77 4 26
2014 FI-02 37 50 7 2 2 2 0 89 4 46
2014 FI-03 43 39 17 0 0 0 0 83 0 23
2014 FI-04 41 47 6 6 0 0 0 88 6 17

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 38 6 6 3 1 0 85 9 136
2020 FI-01 50 37 3 5 3 3 0 89 8 38
2020 FI-02 44 38 9 6 3 0 0 82 9 34
2020 FI-03 42 47 3 6 3 0 0 89 8 36
2020 FI-04 54 23 12 8 4 0 0 77 12 26
2019 FI 37 45 9 7 2 0 0 82 9 122
2019 FI-01 52 32 4 8 4 0 0 84 12 25
2019 FI-02 38 45 10 5 3 0 0 83 8 40
2019 FI-03 38 45 10 7 0 0 0 83 7 29
2019 FI-04 17 61 9 9 4 0 0 78 13 23
2018 FI 37 41 13 7 2 0 0 78 10 126
2018 FI-01 27 38 19 12 4 0 0 65 15 26
2018 FI-02 32 45 17 4 2 0 0 77 6 47
2018 FI-03 47 38 6 6 3 0 0 85 9 34
2018 FI-04 47 35 6 12 0 0 0 82 12 17
2017 FI 44 40 11 4 1 0 0 84 5 138
2017 FI-01 45 42 8 5 0 0 0 86 5 36
2017 FI-02 36 40 15 6 2 0 0 76 8 47
2017 FI-03 45 45 10 0 0 0 0 90 0 31
2017 FI-04 54 37 5 5 0 0 0 91 5 21
2014 FI 43 43 10 3 2 0 0 86 4 113
2014 FI-01 34 51 11 0 4 0 0 85 4 26
2014 FI-02 43 41 9 4 2 0 0 85 7 46
2014 FI-03 43 48 9 0 0 0 0 91 0 23
2014 FI-04 53 29 12 6 0 0 0 82 6 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 38 9 2 3 0 0 86 5 138
2020 FI-01 62 28 8 3 0 0 0 90 3 39
2020 FI-02 35 44 15 3 3 0 0 79 6 34
2020 FI-03 44 44 3 3 6 0 0 89 8 36
2020 FI-04 52 30 15 0 4 0 0 81 4 27
2019 FI 43 45 6 2 4 0 0 88 6 125
2019 FI-01 46 46 4 0 4 0 0 92 4 26
2019 FI-02 44 46 5 5 0 0 0 90 5 41
2019 FI-03 40 43 10 0 7 0 0 83 7 30
2019 FI-04 43 43 9 0 4 0 0 87 4 23
2018 FI 39 46 10 3 1 1 0 86 4 130
2018 FI-01 33 52 11 0 0 4 0 88 0 27
2018 FI-02 35 44 15 4 2 0 0 79 6 48
2018 FI-03 47 47 0 6 0 0 0 94 6 34
2018 FI-04 47 42 11 0 0 0 0 89 0 19
2017 FI 47 43 7 2 1 0 0 90 3 138
2017 FI-01 50 36 11 0 3 0 0 86 3 36
2017 FI-02 40 45 9 6 0 0 0 85 6 47
2017 FI-03 45 52 3 0 0 0 0 97 0 31
2017 FI-04 58 42 0 0 0 0 0 100 0 21
2014 FI 50 40 7 3 0 0 0 90 3 113
2014 FI-01 38 32 19 11 0 0 0 70 11 26
2014 FI-02 48 50 2 0 0 0 0 98 0 46
2014 FI-03 61 35 4 0 0 0 0 96 0 23
2014 FI-04 59 35 6 0 0 0 0 94 0 17

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 31 17 12 2 0 1 69 14 138
2020 FI-01 46 31 15 8 0 0 0 77 8 39
2020 FI-02 26 47 15 9 0 0 3 76 9 34
2020 FI-03 50 31 14 6 0 0 0 81 6 36
2020 FI-04 22 15 30 22 11 0 0 37 33 27
2019 FI 36 42 14 5 3 0 0 78 8 121
2019 FI-01 32 48 8 12 0 0 0 80 12 25
2019 FI-02 41 41 12 2 2 0 0 83 5 41
2019 FI-03 38 45 17 0 0 0 0 83 0 29
2019 FI-04 18 41 18 9 14 0 0 59 23 22
2018 FI 35 40 16 6 3 0 0 75 9 130
2018 FI-01 33 37 22 7 0 0 0 70 7 27
2018 FI-02 46 33 13 6 2 0 0 79 8 48
2018 FI-03 38 47 12 3 0 0 0 85 3 34
2018 FI-04 5 47 21 11 16 0 0 53 26 19
2017 FI 38 44 10 5 4 0 0 82 8 139
2017 FI-01 38 43 13 3 3 0 0 81 5 36
2017 FI-02 40 48 8 0 4 0 0 88 4 48
2017 FI-03 39 52 10 0 0 0 0 90 0 31
2017 FI-04 31 28 9 23 9 0 0 58 32 21
2014 FI 36 43 16 4 0 0 0 80 4 113
2014 FI-01 47 42 11 0 0 0 0 89 0 26
2014 FI-02 43 35 20 2 0 0 0 78 2 46
2014 FI-03 35 57 9 0 0 0 0 91 0 23
2014 FI-04 6 53 24 18 0 0 0 59 18 17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 20 39 25 9 1 0 35 26 137
2020 FI-01 10 15 31 26 15 3 0 42 26 39
2020 FI-02 3 26 38 26 3 3 0 30 30 34
2020 FI-03 6 14 44 25 11 0 0 36 19 36
2020 FI-04 4 23 46 19 8 0 0 27 27 26
2019 FI 6 25 44 17 6 1 2 23 31 124
2019 FI-01 4 23 31 19 15 4 4 38 29 26
2019 FI-02 5 28 50 15 0 0 3 15 33 40
2019 FI-03 10 23 40 23 3 0 0 27 33 30
2019 FI-04 4 26 57 9 4 0 0 13 30 23
2018 FI 7 25 44 16 7 0 2 23 32 129
2018 FI-01 22 22 26 11 19 0 0 30 44 27
2018 FI-02 4 25 40 23 6 0 2 30 30 48
2018 FI-03 0 21 62 15 0 0 3 15 21 34
2018 FI-04 6 33 50 6 6 0 0 11 39 18
2017 FI 4 23 42 17 6 3 4 25 30 138
2017 FI-01 8 25 34 11 9 8 6 23 39 36
2017 FI-02 4 25 43 17 7 0 4 24 31 48
2017 FI-03 3 10 58 19 3 3 3 24 14 31
2017 FI-04 0 29 35 31 5 0 0 36 29 20
2014 FI 4 17 48 21 7 1 2 29 22 113
2014 FI-01 8 19 34 23 13 0 4 37 28 26
2014 FI-02 4 17 48 22 4 2 2 27 23 46
2014 FI-03 4 4 61 22 9 0 0 30 9 23
2014 FI-04 0 29 47 18 6 0 0 24 29 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 1 4 19 43 29 3 0 74 6 136
2020 FI-01 0 5 21 28 41 5 0 73 5 39
2020 FI-02 3 6 26 35 26 3 0 64 9 34
2020 FI-03 0 0 14 69 17 0 0 86 0 36
2020 FI-04 4 8 16 40 32 0 0 72 12 25
2019 FI 7 17 30 29 15 2 1 45 24 123
2019 FI-01 0 8 42 19 23 4 4 46 8 26
2019 FI-02 5 18 23 48 5 3 0 54 23 40
2019 FI-03 14 14 31 28 14 0 0 41 28 29
2019 FI-04 9 30 30 13 17 0 0 30 39 23
2018 FI 6 14 34 27 12 5 2 42 21 130
2018 FI-01 19 15 22 15 26 4 0 42 35 27
2018 FI-02 2 21 31 25 13 6 2 41 25 48
2018 FI-03 6 6 38 41 0 6 3 45 13 34
2018 FI-04 0 11 47 26 16 0 0 42 11 19
2017 FI 3 13 40 23 13 2 6 39 17 139
2017 FI-01 3 19 22 19 20 8 8 47 26 36
2017 FI-02 6 12 52 14 11 0 4 26 19 48
2017 FI-03 0 6 48 26 13 0 6 41 7 31
2017 FI-04 0 14 32 45 9 0 0 54 14 21
2014 FI 2 11 28 34 18 4 4 56 13 112
2014 FI-01 8 15 38 8 24 4 4 34 25 26
2014 FI-02 0 11 22 42 11 7 7 62 13 45
2014 FI-03 0 9 35 35 22 0 0 57 9 23
2014 FI-04 0 6 24 47 24 0 0 71 6 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 17 36 27 11 1 0 39 25 137
2020 FI-01 8 8 26 38 18 3 0 58 16 39
2020 FI-02 9 24 35 15 15 3 0 30 33 34
2020 FI-03 0 17 47 31 6 0 0 36 17 36
2020 FI-04 19 23 35 19 4 0 0 23 42 26
2019 FI 11 28 28 23 7 2 2 30 40 123
2019 FI-01 8 20 28 20 16 4 4 39 30 25
2019 FI-02 10 23 33 33 3 0 0 35 33 40
2019 FI-03 13 30 30 17 3 3 3 21 46 30
2019 FI-04 13 43 22 17 4 0 0 22 57 23
2018 FI 13 22 35 15 8 2 3 25 37 130
2018 FI-01 19 7 22 30 19 0 4 50 27 27
2018 FI-02 19 15 40 15 6 4 2 22 36 48
2018 FI-03 3 29 44 12 3 3 6 16 35 34
2018 FI-04 11 47 26 5 11 0 0 16 58 19
2017 FI 9 27 33 15 7 1 7 25 39 139
2017 FI-01 5 22 28 19 9 3 14 34 33 36
2017 FI-02 13 29 33 8 11 2 4 20 45 48
2017 FI-03 6 29 39 16 3 0 6 21 38 31
2017 FI-04 9 28 33 25 5 0 0 30 37 21
2014 FI 11 24 48 8 6 1 2 15 36 113
2014 FI-01 4 19 38 28 8 0 4 37 24 26
2014 FI-02 13 30 43 2 7 2 2 9 45 46
2014 FI-03 9 17 65 4 4 0 0 9 26 23
2014 FI-04 24 18 53 0 6 0 0 6 41 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 13 38 23 18 1 0 41 21 136
2020 FI-01 5 10 18 31 36 0 0 67 15 39
2020 FI-02 9 6 50 18 15 3 0 33 15 34
2020 FI-03 9 17 40 26 9 0 0 34 26 35
2020 FI-04 12 19 50 12 8 0 0 19 31 26
2019 FI 10 16 34 33 5 0 2 38 27 122
2019 FI-01 12 4 23 42 15 0 4 60 16 26
2019 FI-02 10 13 28 46 3 0 0 49 23 39
2019 FI-03 13 17 50 17 0 0 3 17 31 30
2019 FI-04 5 36 45 14 0 0 0 14 41 22
2018 FI 12 18 43 17 7 1 2 25 30 129
2018 FI-01 19 12 35 12 23 0 0 35 31 26
2018 FI-02 10 17 38 23 6 2 4 31 29 48
2018 FI-03 6 24 59 9 0 0 3 9 30 34
2018 FI-04 16 21 42 21 0 0 0 21 37 19
2017 FI 8 11 44 24 7 1 6 33 20 138
2017 FI-01 8 8 31 33 9 3 8 47 18 36
2017 FI-02 6 13 44 23 9 0 4 34 20 47
2017 FI-03 6 10 58 16 3 0 6 21 17 31
2017 FI-04 10 14 46 23 7 0 0 30 24 21
2014 FI 4 11 45 28 8 1 3 38 16 113
2014 FI-01 0 4 38 46 9 0 4 57 4 26
2014 FI-02 4 13 48 20 9 2 4 30 19 46
2014 FI-03 4 13 48 26 9 0 0 35 17 23
2014 FI-04 6 18 41 29 6 0 0 35 24 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 9 17 30 31 12 1 0 43 26 137
2020 FI-01 10 13 15 36 26 0 0 62 23 39
2020 FI-02 9 15 35 29 9 3 0 39 24 34
2020 FI-03 8 28 22 36 6 0 0 42 36 36
2020 FI-04 8 12 58 19 4 0 0 23 19 26
2019 FI 14 16 33 27 7 1 2 36 31 121
2019 FI-01 23 4 31 19 19 0 4 40 28 26
2019 FI-02 11 11 37 37 3 0 3 41 22 38
2019 FI-03 10 23 27 33 3 3 0 38 34 30
2019 FI-04 14 27 45 9 5 0 0 14 41 22
2018 FI 10 19 38 20 8 1 4 30 31 130
2018 FI-01 15 26 26 7 22 0 4 31 42 27
2018 FI-02 6 13 35 31 8 2 4 42 20 48
2018 FI-03 9 15 50 21 3 0 3 24 24 34
2018 FI-04 16 37 37 11 0 0 0 11 53 19
2017 FI 7 24 35 16 10 1 7 28 33 139
2017 FI-01 8 28 17 14 20 3 11 39 42 36
2017 FI-02 8 21 42 15 9 0 6 25 31 48
2017 FI-03 6 19 35 29 3 0 6 34 28 31
2017 FI-04 0 33 53 5 9 0 0 14 33 21
2014 FI 8 25 41 19 4 2 2 23 34 113
2014 FI-01 4 30 27 28 8 4 0 37 35 26
2014 FI-02 11 22 46 15 2 2 2 18 34 46
2014 FI-03 4 26 43 22 0 0 4 23 32 23
2014 FI-04 12 24 47 12 6 0 0 18 35 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 8 39 35 14 1 0 49 11 136
2020 FI-01 0 5 39 24 32 0 0 55 5 38
2020 FI-02 3 6 35 41 12 3 0 55 9 34
2020 FI-03 0 8 42 47 3 0 0 50 8 36
2020 FI-04 12 12 42 23 8 4 0 32 24 26
2019 FI 7 26 31 25 9 1 2 35 33 123
2019 FI-01 4 23 31 19 19 0 4 40 28 26
2019 FI-02 5 21 31 33 5 3 3 41 27 39
2019 FI-03 7 33 33 27 0 0 0 27 40 30
2019 FI-04 9 35 22 22 13 0 0 35 43 23
2018 FI 7 15 42 21 9 5 2 32 24 130
2018 FI-01 11 7 41 22 11 7 0 36 20 27
2018 FI-02 2 19 33 25 13 6 2 41 23 48
2018 FI-03 6 15 56 15 6 0 3 21 21 34
2018 FI-04 16 16 42 21 5 0 0 26 32 19
2017 FI 5 19 34 23 12 1 7 38 26 139
2017 FI-01 0 17 33 22 14 3 11 42 20 36
2017 FI-02 6 16 34 25 11 0 8 39 24 48
2017 FI-03 6 23 35 23 10 0 3 33 30 31
2017 FI-04 9 23 29 25 14 0 0 39 32 21
2014 FI 4 17 47 22 6 2 2 30 22 113
2014 FI-01 0 27 34 24 11 0 4 37 28 26
2014 FI-02 4 13 48 24 7 2 2 32 18 46
2014 FI-03 4 13 65 13 0 4 0 14 18 23
2014 FI-04 12 18 41 24 6 0 0 29 29 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 10 17 31 28 14 0 0 42 27 137
2020 FI-01 10 8 15 26 41 0 0 67 18 39
2020 FI-02 9 15 48 24 3 0 0 27 24 33
2020 FI-03 6 17 33 42 3 0 0 44 22 36
2020 FI-04 19 33 22 22 4 0 0 26 52 27
2019 FI 13 20 38 18 10 1 1 28 33 123
2019 FI-01 12 20 28 16 20 0 4 38 33 25
2019 FI-02 15 10 35 28 10 3 0 38 26 40
2019 FI-03 7 37 33 23 0 0 0 23 43 30
2019 FI-04 17 13 65 0 4 0 0 4 30 23
2018 FI 8 21 42 18 5 3 3 25 31 130
2018 FI-01 11 15 41 15 11 0 7 28 28 27
2018 FI-02 10 19 40 23 2 4 2 27 31 48
2018 FI-03 0 24 53 15 0 6 3 16 26 34
2018 FI-04 16 26 26 21 11 0 0 32 42 19
2017 FI 7 24 42 15 7 1 5 23 33 139
2017 FI-01 8 14 42 16 11 3 5 30 24 36
2017 FI-02 9 29 39 10 9 0 4 20 39 48
2017 FI-03 6 26 45 13 3 0 6 17 34 31
2017 FI-04 5 24 42 25 5 0 0 30 29 21
2014 FI 9 21 41 18 8 1 3 27 31 113
2014 FI-01 8 19 38 24 8 0 4 33 28 26
2014 FI-02 11 20 39 15 9 2 4 26 33 46
2014 FI-03 4 17 52 22 4 0 0 26 22 23
2014 FI-04 12 29 35 12 12 0 0 24 41 17

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 9 33 34 15 1 0 49 18 137
2020 FI-01 13 10 31 23 23 0 0 46 23 39
2020 FI-02 15 12 26 29 15 3 0 45 27 34
2020 FI-03 3 6 42 39 11 0 0 50 8 36
2020 FI-04 0 12 31 50 8 0 0 58 12 26
2019 FI 8 16 33 30 11 1 1 43 24 122
2019 FI-01 8 23 27 23 15 0 4 40 32 26
2019 FI-02 5 18 33 30 13 3 0 44 23 40
2019 FI-03 11 7 39 32 11 0 0 43 18 28
2019 FI-04 13 13 35 35 4 0 0 39 26 23
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 25 16 7 2 9 4 72 10 138
2020 FI-01 44 18 21 13 0 5 0 65 14 39
2020 FI-02 29 24 18 3 6 15 6 67 11 34
2020 FI-03 42 28 6 3 0 14 8 89 4 36
2020 FI-04 37 26 22 7 4 4 0 65 12 27
2019 FI 27 31 13 6 4 11 9 72 12 124
2019 FI-01 28 28 24 0 4 12 4 67 5 25
2019 FI-02 20 32 12 12 5 12 7 64 21 41
2019 FI-03 33 30 7 3 3 13 10 83 9 30
2019 FI-04 35 30 13 4 4 0 13 75 10 23
2018 FI 28 35 17 3 3 8 7 73 7 127
2018 FI-01 22 30 26 4 4 11 4 61 9 27
2018 FI-02 33 35 7 7 4 7 9 79 13 46
2018 FI-03 24 35 24 0 0 12 6 71 0 34
2018 FI-04 33 33 17 0 6 0 11 75 6 18
2017 FI 35 28 12 8 3 6 8 74 12 139
2017 FI-01 37 30 14 3 0 8 8 80 3 36
2017 FI-02 42 21 15 8 4 4 6 70 13 48
2017 FI-03 19 48 6 3 3 6 13 84 8 31
2017 FI-04 45 18 9 14 5 5 5 69 20 21
2014 FI 37 39 14 4 1 2 4 80 5 113
2014 FI-01 38 43 4 4 0 4 8 91 4 26
2014 FI-02 39 26 26 7 2 0 0 65 9 46
2014 FI-03 35 48 9 0 0 4 4 90 0 23
2014 FI-04 29 59 6 0 0 0 6 94 0 17

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 29 6 4 2 0 1 88 7 138
2020 FI-01 49 41 5 5 0 0 0 90 5 39
2020 FI-02 62 18 6 6 6 0 3 82 12 34
2020 FI-03 64 25 6 6 0 0 0 89 6 36
2020 FI-04 59 33 4 0 4 0 0 93 4 27
2019 FI 54 28 6 7 4 2 0 83 11 125
2019 FI-01 50 38 8 0 4 0 0 88 4 26
2019 FI-02 39 32 7 12 5 5 0 74 18 41
2019 FI-03 63 20 7 7 3 0 0 83 10 30
2019 FI-04 65 26 0 4 4 0 0 91 9 23
2018 FI 54 36 4 4 2 0 0 90 6 125
2018 FI-01 42 31 15 8 4 0 0 73 12 26
2018 FI-02 63 28 2 2 4 0 0 91 7 46
2018 FI-03 45 48 0 6 0 0 0 94 6 33
2018 FI-04 67 33 0 0 0 0 0 100 0 18
2017 FI 62 26 6 4 1 1 0 89 5 139
2017 FI-01 62 19 11 3 3 3 0 83 6 36
2017 FI-02 61 27 6 4 2 0 0 87 6 48
2017 FI-03 61 32 3 3 0 0 0 94 3 31
2017 FI-04 72 28 0 0 0 0 0 100 0 21
2014 FI 60 30 7 2 1 0 0 90 3 113
2014 FI-01 66 27 8 0 0 0 0 92 0 26
2014 FI-02 59 26 9 4 2 0 0 85 7 46
2014 FI-03 57 35 9 0 0 0 0 91 0 23
2014 FI-04 59 41 0 0 0 0 0 100 0 17

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 33 2 2 1 1 1 94 4 138
2020 FI-01 56 38 3 0 0 3 0 97 0 39
2020 FI-02 59 29 0 3 6 0 3 91 9 34
2020 FI-03 64 36 0 0 0 0 0 100 0 36
2020 FI-04 63 26 4 7 0 0 0 89 7 27
2019 FI 60 30 4 3 3 0 0 90 6 125
2019 FI-01 62 35 4 0 0 0 0 96 0 26
2019 FI-02 54 32 5 5 5 0 0 85 10 41
2019 FI-03 63 23 7 3 3 0 0 87 7 30
2019 FI-04 65 26 0 4 4 0 0 91 9 23
2018 FI 60 34 3 2 1 0 0 94 3 128
2018 FI-01 56 33 4 7 0 0 0 89 7 27
2018 FI-02 63 28 4 2 2 0 0 91 4 46
2018 FI-03 62 35 3 0 0 0 0 97 0 34
2018 FI-04 63 37 0 0 0 0 0 100 0 19
2017 FI 54 39 4 3 0 0 0 93 3 138
2017 FI-01 51 41 3 5 0 0 0 92 5 36
2017 FI-02 55 35 8 2 0 0 0 90 2 48
2017 FI-03 57 40 3 0 0 0 0 97 0 30
2017 FI-04 58 37 0 5 0 0 0 95 5 21
2014 FI 58 33 4 4 0 0 0 91 4 112
2014 FI-01 65 32 4 0 0 0 0 96 0 25
2014 FI-02 48 37 7 9 0 0 0 85 9 46
2014 FI-03 65 30 4 0 0 0 0 96 0 23
2014 FI-04 71 24 0 6 0 0 0 94 6 17

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 38 6 1 1 0 1 92 2 138
2020 FI-01 54 36 8 3 0 0 0 90 3 39
2020 FI-02 53 35 6 0 3 0 3 91 3 34
2020 FI-03 53 44 3 0 0 0 0 97 0 36
2020 FI-04 52 37 7 0 4 0 0 89 4 27
2019 FI 46 38 9 3 3 1 0 85 6 125
2019 FI-01 46 42 4 4 4 0 0 88 8 26
2019 FI-02 39 46 10 2 2 0 0 85 5 41
2019 FI-03 47 37 10 3 3 0 0 83 7 30
2019 FI-04 52 26 13 4 4 0 0 78 9 23
2018 FI 46 42 9 1 2 1 0 88 2 127
2018 FI-01 38 42 12 4 0 4 0 84 4 26
2018 FI-02 46 39 11 0 4 0 0 85 4 46
2018 FI-03 47 41 12 0 0 0 0 88 0 34
2018 FI-04 58 42 0 0 0 0 0 100 0 19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 20 11 1 3 4 4 83 5 138
2020 FI-01 56 21 10 0 3 8 3 86 3 39
2020 FI-02 44 26 12 3 6 3 6 77 10 34
2020 FI-03 64 19 6 3 0 6 3 91 3 36
2020 FI-04 67 11 19 0 4 0 0 78 4 27
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 59 25 12 1 1 0 2 87 1 138
2020 FI-01 49 28 21 0 0 0 3 79 0 39
2020 FI-02 41 35 15 0 3 0 6 81 3 34
2020 FI-03 72 22 3 3 0 0 0 94 3 36
2020 FI-04 78 15 7 0 0 0 0 93 0 27
2019 FI 58 30 6 3 2 0 2 89 5 125
2019 FI-01 62 23 8 0 4 0 4 88 4 26
2019 FI-02 46 44 7 0 0 0 2 93 0 41
2019 FI-03 60 27 0 10 3 0 0 87 13 30
2019 FI-04 74 17 4 4 0 0 0 91 4 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 38 9 6 3 0 1 82 9 138
2020 FI-01 41 41 8 8 3 0 0 82 10 39
2020 FI-02 26 47 12 6 6 0 3 76 12 34
2020 FI-03 58 33 6 3 0 0 0 92 3 36
2020 FI-04 48 30 11 7 4 0 0 78 11 27
2019 FI 52 29 10 5 3 0 1 81 8 124
2019 FI-01 72 20 8 0 0 0 0 92 0 25
2019 FI-02 49 37 12 0 2 0 0 85 2 41
2019 FI-03 40 33 10 10 7 0 0 73 17 30
2019 FI-04 48 22 9 13 4 0 4 73 18 23
2018 FI 36 40 11 8 4 2 0 77 12 130
2018 FI-01 37 44 4 0 7 7 0 88 8 27
2018 FI-02 40 38 13 6 4 0 0 77 10 48
2018 FI-03 35 38 15 9 3 0 0 74 12 34
2018 FI-04 32 47 0 21 0 0 0 79 21 19
2017 FI 45 41 4 6 2 1 0 87 9 139
2017 FI-01 53 34 8 3 3 0 0 86 5 36
2017 FI-02 40 45 4 8 0 2 0 87 8 48
2017 FI-03 48 35 3 10 3 0 0 84 13 31
2017 FI-04 40 51 0 5 0 5 0 95 5 21
2014 FI 45 34 14 5 2 0 0 79 7 113
2014 FI-01 42 35 15 4 4 0 0 77 8 26
2014 FI-02 46 33 13 7 2 0 0 78 9 46
2014 FI-03 57 17 22 4 0 0 0 74 4 23
2014 FI-04 35 53 6 6 0 0 0 88 6 17

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 25 9 1 3 4 2 86 5 138
2020 FI-01 54 21 18 3 0 3 3 78 3 39
2020 FI-02 50 26 6 3 9 3 3 81 13 34
2020 FI-03 69 19 3 0 0 6 3 97 0 36
2020 FI-04 44 41 7 0 4 4 0 88 4 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 33 5 6 2 0 1 87 8 138
2020 FI-01 59 33 5 3 0 0 0 92 3 39
2020 FI-02 50 24 6 12 6 0 3 76 18 34
2020 FI-03 58 36 6 0 0 0 0 94 0 36
2020 FI-04 41 41 4 11 4 0 0 81 15 27
2019 FI 52 30 7 7 3 0 0 82 10 124
2019 FI-01 72 16 8 0 4 0 0 88 4 25
2019 FI-02 54 29 10 5 2 0 0 83 7 41
2019 FI-03 43 37 3 13 3 0 0 80 17 30
2019 FI-04 43 35 4 13 4 0 0 78 17 23
2018 FI 43 40 9 6 2 1 0 84 8 129
2018 FI-01 44 33 4 11 4 4 0 81 15 27
2018 FI-02 48 44 4 4 0 0 0 92 4 48
2018 FI-03 41 41 12 3 3 0 0 82 6 34
2018 FI-04 33 44 11 11 0 0 0 78 11 18
2017 FI 48 38 8 7 0 0 0 86 7 139
2017 FI-01 61 28 6 6 0 0 0 89 6 36
2017 FI-02 44 42 8 6 0 0 0 86 6 48
2017 FI-03 45 39 10 6 0 0 0 84 6 31
2017 FI-04 39 47 9 5 0 0 0 86 5 21
2014 FI 50 41 7 1 1 0 0 91 2 113
2014 FI-01 46 39 11 0 4 0 0 85 4 26
2014 FI-02 41 50 7 2 0 0 0 91 2 46
2014 FI-03 74 22 4 0 0 0 0 96 0 23
2014 FI-04 47 47 6 0 0 0 0 94 0 17

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 45 55 137
2020 FI-01 38 62 39
2020 FI-02 50 50 34
2020 FI-03 54 46 35
2020 FI-04 33 67 27

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 59 17 7 1 1 1 13 88 3 138
2020 FI-01 56 15 10 3 0 0 15 85 3 39
2020 FI-02 59 18 6 0 3 3 12 90 3 34
2020 FI-03 69 17 0 3 0 0 11 97 3 36
2020 FI-04 52 19 15 0 4 0 11 79 4 27

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 63 23 9 2 2 0 1 87 4 138
2020 FI-01 64 26 5 5 0 0 0 90 5 39
2020 FI-02 65 15 15 0 3 0 3 82 3 34
2020 FI-03 64 28 6 3 0 0 0 92 3 36
2020 FI-04 56 26 11 0 7 0 0 81 7 27
2019 FI 62 26 6 2 3 0 0 89 6 125
2019 FI-01 77 19 4 0 0 0 0 96 0 26
2019 FI-02 66 20 10 0 5 0 0 85 5 41
2019 FI-03 50 40 0 7 3 0 0 90 10 30
2019 FI-04 57 30 4 4 4 0 0 87 9 23
2018 FI 48 30 9 11 2 0 0 78 13 130
2018 FI-01 52 26 11 11 0 0 0 78 11 27
2018 FI-02 50 29 8 8 4 0 0 79 13 48
2018 FI-03 50 29 6 12 3 0 0 79 15 34
2018 FI-04 37 42 5 16 0 0 0 79 16 19
2017 FI 52 35 8 3 2 0 0 87 5 138
2017 FI-01 56 36 6 0 3 0 0 92 3 36
2017 FI-02 47 34 11 6 2 0 0 81 8 47
2017 FI-03 58 32 6 3 0 0 0 90 3 31
2017 FI-04 49 42 9 0 0 0 0 91 0 21
2014 FI 61 29 7 4 0 0 0 89 4 113
2014 FI-01 49 32 15 4 0 0 0 81 4 26
2014 FI-02 54 33 9 4 0 0 0 87 4 46
2014 FI-03 74 26 0 0 0 0 0 100 0 23
2014 FI-04 76 18 0 6 0 0 0 94 6 17
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 25 10 4 1 7 1 83 6 138
2020 FI-01 56 15 8 8 0 10 3 82 9 39
2020 FI-02 44 32 15 3 0 3 3 81 3 34
2020 FI-03 58 22 6 3 3 8 0 88 6 36
2020 FI-04 44 33 11 4 4 4 0 81 8 27
2019 FI 28 40 16 6 6 4 0 71 13 124
2019 FI-01 38 35 15 0 8 4 0 76 8 26
2019 FI-02 22 41 15 7 7 7 0 68 16 41
2019 FI-03 20 53 13 7 3 3 0 76 10 30
2019 FI-04 35 22 26 13 4 0 0 57 17 23
2018 FI 32 40 11 4 2 12 0 82 6 130
2018 FI-01 15 41 19 4 4 19 0 68 9 27
2018 FI-02 33 40 10 4 2 10 0 81 7 48
2018 FI-03 35 41 9 0 0 15 0 90 0 34
2018 FI-04 47 37 5 11 0 0 0 84 11 19
2017 FI 29 46 8 7 3 8 0 81 10 138
2017 FI-01 39 36 5 6 3 11 0 84 9 36
2017 FI-02 23 51 13 6 4 3 0 76 11 47
2017 FI-03 23 48 6 10 3 10 0 79 14 31
2017 FI-04 35 42 5 5 0 14 0 89 5 21
2014 FI 33 49 9 4 1 4 0 86 5 113
2014 FI-01 32 57 8 0 0 4 0 92 0 26
2014 FI-02 37 39 13 7 0 4 0 80 7 46
2014 FI-03 26 61 9 0 0 4 0 91 0 23
2014 FI-04 35 47 0 6 6 6 0 88 13 17

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 28 11 8 1 1 1 79 10 138
2020 FI-01 56 26 5 8 3 0 3 84 11 39
2020 FI-02 44 32 9 12 0 0 3 79 12 34
2020 FI-03 50 28 14 6 0 3 0 80 6 36
2020 FI-04 48 22 19 7 4 0 0 70 11 27
2019 FI 28 40 19 7 7 1 0 68 13 123
2019 FI-01 36 28 32 0 4 0 0 64 4 25
2019 FI-02 24 37 17 7 12 2 0 63 20 41
2019 FI-03 20 53 10 13 3 0 0 73 17 30
2019 FI-04 30 39 22 4 4 0 0 70 9 23
2018 FI 27 42 18 4 4 5 0 73 8 129
2018 FI-01 19 37 19 7 7 11 0 63 17 27
2018 FI-02 26 43 19 2 6 4 0 71 9 47
2018 FI-03 32 44 15 3 0 6 0 81 3 34
2018 FI-04 37 37 21 5 0 0 0 74 5 19
2017 FI 28 44 17 7 0 4 0 75 7 138
2017 FI-01 42 30 19 3 0 6 0 77 3 36
2017 FI-02 21 44 17 15 0 3 0 67 15 47
2017 FI-03 19 58 16 6 0 0 0 77 6 31
2017 FI-04 35 42 14 0 0 9 0 85 0 21
2014 FI 35 43 18 4 0 1 0 79 4 113
2014 FI-01 39 42 19 0 0 0 0 81 0 26
2014 FI-02 33 37 24 4 0 2 0 71 4 46
2014 FI-03 22 70 9 0 0 0 0 91 0 23
2014 FI-04 47 29 12 12 0 0 0 76 12 17

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 31 15 7 1 4 1 76 8 138
2020 FI-01 46 26 13 5 3 5 3 78 8 39
2020 FI-02 35 38 12 9 0 3 3 78 9 34
2020 FI-03 44 25 17 8 0 6 0 74 9 36
2020 FI-04 37 33 22 4 4 0 0 70 7 27
2019 FI 23 36 18 13 5 6 0 62 19 124
2019 FI-01 38 23 27 4 4 4 0 64 8 26
2019 FI-02 22 34 10 15 10 10 0 62 27 41
2019 FI-03 10 50 17 23 0 0 0 60 23 30
2019 FI-04 22 35 26 9 4 4 0 59 14 23
2018 FI 20 41 17 9 5 7 0 66 16 128
2018 FI-01 19 41 11 4 15 11 0 67 21 27
2018 FI-02 15 43 23 9 4 6 0 61 14 47
2018 FI-03 27 39 15 9 0 9 0 73 10 33
2018 FI-04 21 37 16 21 5 0 0 58 26 19
2017 FI 22 39 21 12 1 5 0 64 14 137
2017 FI-01 40 30 11 11 0 8 0 76 12 36
2017 FI-02 15 38 25 15 2 5 0 56 18 47
2017 FI-03 17 43 27 13 0 0 0 60 13 30
2017 FI-04 16 47 18 9 0 9 0 69 10 21
2014 FI 22 53 16 5 1 3 0 77 6 113
2014 FI-01 23 51 15 8 0 4 0 76 8 26
2014 FI-02 24 48 17 4 2 4 0 75 7 46
2014 FI-03 13 74 9 4 0 0 0 87 4 23
2014 FI-04 24 47 24 6 0 0 0 71 6 17

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 38 16 5 2 2 1 76 8 138
2020 FI-01 38 41 10 3 3 3 3 84 5 39
2020 FI-02 35 38 18 3 3 0 3 76 6 34
2020 FI-03 28 47 14 8 0 3 0 77 9 36
2020 FI-04 44 19 26 7 4 0 0 63 11 27
2019 FI 16 40 19 15 7 2 0 58 22 124
2019 FI-01 27 46 15 8 4 0 0 73 12 26
2019 FI-02 12 34 20 15 12 7 0 50 29 41
2019 FI-03 7 50 20 17 7 0 0 57 23 30
2019 FI-04 22 30 22 22 4 0 0 52 26 23
2018 FI 14 48 14 13 6 5 0 65 20 130
2018 FI-01 15 37 11 19 7 11 0 58 29 27
2018 FI-02 8 60 10 13 6 2 0 70 19 48
2018 FI-03 18 44 21 3 9 6 0 66 13 34
2018 FI-04 21 42 11 26 0 0 0 63 26 19
2017 FI 23 39 20 12 3 4 0 64 16 137
2017 FI-01 42 31 14 5 3 5 0 77 8 36
2017 FI-02 13 37 28 13 4 5 0 52 18 46
2017 FI-03 16 42 19 19 0 3 0 60 20 31
2017 FI-04 18 58 9 14 0 0 0 77 14 21
2014 FI 26 45 20 6 1 2 0 72 7 113
2014 FI-01 27 47 23 4 0 0 0 73 4 26
2014 FI-02 26 41 24 4 2 2 0 69 7 46
2014 FI-03 26 43 17 9 0 4 0 73 9 23
2014 FI-04 18 59 12 12 0 0 0 76 12 17

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 23 17 5 2 2 4 74 8 138
2020 FI-01 46 18 15 10 3 3 5 69 14 39
2020 FI-02 50 29 15 0 0 0 6 84 0 34
2020 FI-03 53 19 17 6 3 3 0 74 9 36
2020 FI-04 37 22 26 4 4 4 4 64 8 27
2019 FI 42 27 18 6 2 6 1 74 8 125
2019 FI-01 50 19 8 4 4 15 0 82 9 26
2019 FI-02 37 32 17 7 0 5 2 74 8 41
2019 FI-03 47 27 20 3 3 0 0 73 7 30
2019 FI-04 30 30 26 9 0 4 0 64 9 23
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 44 9 4 1 0 1 86 4 138
2020 FI-01 51 38 8 3 0 0 0 90 3 39
2020 FI-02 29 56 9 3 0 0 3 88 3 34
2020 FI-03 39 44 8 8 0 0 0 83 8 36
2020 FI-04 44 37 15 0 4 0 0 81 4 27
2019 FI 30 45 15 9 1 1 0 76 10 124
2019 FI-01 46 27 19 8 0 0 0 73 8 26
2019 FI-02 23 53 15 8 0 3 0 77 8 40
2019 FI-03 30 57 7 7 0 0 0 87 7 30
2019 FI-04 22 43 13 17 4 0 0 65 22 23
2018 FI 28 45 16 7 2 3 0 75 9 130
2018 FI-01 15 41 22 11 0 11 0 63 13 27
2018 FI-02 33 35 17 10 2 2 0 70 13 48
2018 FI-03 32 56 9 3 0 0 0 88 3 34
2018 FI-04 26 47 21 0 5 0 0 74 5 19
2017 FI 32 47 16 5 1 0 0 78 6 138
2017 FI-01 34 44 19 3 0 0 0 78 3 36
2017 FI-02 24 50 15 11 0 0 0 74 11 47
2017 FI-03 32 55 13 0 0 0 0 87 0 31
2017 FI-04 44 33 18 5 0 0 0 77 5 21
2014 FI 36 51 10 2 1 1 0 88 3 113
2014 FI-01 34 54 4 8 0 0 0 89 8 26
2014 FI-02 37 48 13 0 0 2 0 87 0 46
2014 FI-03 30 57 13 0 0 0 0 87 0 23
2014 FI-04 47 41 6 0 6 0 0 88 6 17

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 38 10 8 5 3 1 76 14 138
2020 FI-01 46 28 8 13 3 3 0 76 16 39
2020 FI-02 26 41 15 6 9 0 3 70 15 34
2020 FI-03 33 44 8 6 3 6 0 82 9 36
2020 FI-04 33 41 11 7 7 0 0 74 15 27
2019 FI 19 38 22 12 6 4 0 59 18 125
2019 FI-01 35 27 23 12 4 0 0 62 15 26
2019 FI-02 17 37 27 12 2 5 0 56 15 41
2019 FI-03 17 53 10 10 7 3 0 72 17 30
2019 FI-04 4 39 22 17 13 4 0 45 32 23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 28 14 8 3 4 2 74 12 138
2020 FI-01 49 23 15 5 3 5 0 76 8 39
2020 FI-02 24 35 12 12 3 6 9 69 17 34
2020 FI-03 44 28 14 8 3 3 0 74 11 36
2020 FI-04 52 22 15 7 4 0 0 74 11 27
2019 FI 35 35 15 9 3 2 1 72 13 124
2019 FI-01 54 27 12 4 4 0 0 81 8 26
2019 FI-02 23 38 20 10 3 8 0 65 14 40
2019 FI-03 27 50 10 7 3 0 3 79 10 30
2019 FI-04 43 17 17 17 4 0 0 61 22 23
2018 FI 32 40 13 8 2 4 1 76 10 130
2018 FI-01 22 41 11 11 4 11 0 71 17 27
2018 FI-02 29 44 8 10 2 4 2 78 13 48
2018 FI-03 38 35 21 6 0 0 0 74 6 34
2018 FI-04 47 32 16 5 0 0 0 79 5 19
2017 FI 42 43 8 4 1 1 1 87 4 137
2017 FI-01 45 28 17 6 3 3 0 74 9 36
2017 FI-02 41 43 9 4 0 2 0 86 4 46
2017 FI-03 39 55 3 0 0 0 3 97 0 31
2017 FI-04 49 51 0 0 0 0 0 100 0 21
2014 FI 43 36 12 5 1 3 0 81 6 113
2014 FI-01 51 19 19 11 0 0 0 70 11 26
2014 FI-02 33 46 13 2 2 4 0 82 5 46
2014 FI-03 43 39 9 4 0 4 0 86 5 23
2014 FI-04 59 29 6 6 0 0 0 88 6 17

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 37 12 1 1 1 1 85 2 138
2020 FI-01 54 31 10 3 0 3 0 87 3 39
2020 FI-02 35 50 9 0 0 3 3 91 0 34
2020 FI-03 47 33 19 0 0 0 0 81 0 36
2020 FI-04 48 33 11 4 4 0 0 81 7 27
2019 FI 30 38 24 4 1 2 0 70 5 125
2019 FI-01 42 38 19 0 0 0 0 81 0 26
2019 FI-02 22 41 27 7 0 2 0 65 8 41
2019 FI-03 27 50 17 3 0 3 0 79 3 30
2019 FI-04 35 26 26 4 4 4 0 64 9 23
2018 FI 38 36 18 4 1 3 0 76 5 130
2018 FI-01 26 48 15 7 0 4 0 77 8 27
2018 FI-02 40 29 23 4 2 2 0 70 6 48
2018 FI-03 47 29 18 0 0 6 0 81 0 34
2018 FI-04 37 42 16 5 0 0 0 79 5 19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 22 16 11 4 15 1 63 18 138
2020 FI-01 46 18 10 10 5 10 0 71 17 39
2020 FI-02 18 24 29 12 3 9 6 48 17 34
2020 FI-03 22 36 3 11 3 25 0 78 19 36
2020 FI-04 30 11 26 11 4 19 0 50 18 27
2019 FI 18 18 28 12 8 12 4 43 24 125
2019 FI-01 31 15 27 4 12 12 0 52 17 26
2019 FI-02 10 27 17 12 7 24 2 50 27 41
2019 FI-03 13 17 40 10 7 7 7 35 19 30
2019 FI-04 26 9 26 26 9 0 4 36 36 23
2018 FI 20 29 19 10 7 13 2 58 20 130
2018 FI-01 22 22 15 11 11 19 0 55 27 27
2018 FI-02 23 31 21 2 8 15 0 63 12 48
2018 FI-03 15 38 18 15 3 12 0 60 20 34
2018 FI-04 21 21 21 16 5 5 11 50 25 19
2017 FI 21 18 24 12 7 15 4 47 24 138
2017 FI-01 19 19 25 8 11 14 3 46 23 36
2017 FI-02 22 21 25 13 6 11 2 49 22 47
2017 FI-03 16 19 23 10 3 23 6 50 18 31
2017 FI-04 30 5 24 18 5 14 5 42 28 21
2014 FI 16 30 19 11 5 11 7 57 19 113
2014 FI-01 11 32 23 11 4 8 11 53 19 26
2014 FI-02 13 37 17 11 7 11 4 59 21 46
2014 FI-03 26 30 22 4 4 13 0 65 10 23
2014 FI-04 18 12 18 18 6 12 18 42 33 17

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 32 12 7 1 1 1 79 8 138
2020 FI-01 49 36 8 5 0 0 3 87 5 39
2020 FI-02 44 24 18 6 3 3 3 72 9 34
2020 FI-03 42 39 11 6 0 3 0 83 6 36
2020 FI-04 41 30 15 11 4 0 0 70 15 27
2019 FI 28 44 18 6 3 0 0 73 10 124
2019 FI-01 40 48 12 0 0 0 0 88 0 25
2019 FI-02 29 44 12 12 2 0 0 73 15 41
2019 FI-03 10 53 27 3 7 0 0 63 10 30
2019 FI-04 35 35 17 9 4 0 0 70 13 23
2018 FI 30 42 12 8 4 4 0 75 12 129
2018 FI-01 33 33 22 7 0 4 0 69 8 27
2018 FI-02 31 44 4 10 6 4 0 78 17 48
2018 FI-03 26 47 12 6 3 6 0 78 9 34
2018 FI-04 33 39 17 6 6 0 0 72 11 18
2017 FI 38 36 15 7 2 2 0 75 10 137
2017 FI-01 39 31 16 8 3 3 0 72 11 36
2017 FI-02 41 32 13 11 2 2 0 74 13 47
2017 FI-03 23 47 23 7 0 0 0 70 7 30
2017 FI-04 48 38 9 0 0 5 0 90 0 21
2014 FI 39 47 8 6 0 0 0 86 6 113
2014 FI-01 43 42 11 4 0 0 0 85 4 26
2014 FI-02 28 57 9 7 0 0 0 85 7 46
2014 FI-03 48 43 4 4 0 0 0 91 4 23
2014 FI-04 47 35 6 12 0 0 0 82 12 17

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 26 7 17 6 1 1 69 23 138
2020 FI-01 46 26 10 8 8 3 0 74 16 39
2020 FI-02 35 24 6 24 6 0 6 63 31 34
2020 FI-03 36 36 6 19 3 0 0 72 22 36
2020 FI-04 44 19 7 19 7 4 0 65 27 27
2019 FI 23 34 18 13 10 2 1 58 23 125
2019 FI-01 31 38 19 4 8 0 0 69 12 26
2019 FI-02 15 29 24 20 7 2 2 46 28 41
2019 FI-03 17 43 17 7 17 0 0 60 23 30
2019 FI-04 30 26 13 22 9 0 0 57 30 23
2018 FI 23 34 14 11 12 5 2 61 24 130
2018 FI-01 26 26 22 11 11 4 0 54 23 27
2018 FI-02 21 31 10 15 15 8 0 57 32 48
2018 FI-03 26 41 9 6 12 3 3 72 19 34
2018 FI-04 21 37 16 11 5 0 11 65 18 19
2017 FI 30 27 15 15 6 4 2 61 22 138
2017 FI-01 31 25 17 16 5 5 0 59 23 36
2017 FI-02 28 23 21 15 8 5 0 53 24 47
2017 FI-03 26 39 10 13 6 0 6 69 21 31
2017 FI-04 40 28 9 14 0 5 5 75 15 21
2014 FI 23 29 16 17 14 0 1 53 31 113
2014 FI-01 20 23 30 11 15 0 0 43 27 26
2014 FI-02 13 37 11 24 13 0 2 51 38 46
2014 FI-03 39 26 13 9 13 0 0 65 22 23
2014 FI-04 35 24 12 12 18 0 0 59 29 17

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 24 13 6 4 0 4 77 10 138
2020 FI-01 64 18 0 10 3 0 5 86 14 39
2020 FI-02 32 26 18 6 9 0 9 65 16 34
2020 FI-03 61 19 17 3 0 0 0 81 3 36
2020 FI-04 33 37 19 4 4 0 4 73 8 27
2019 FI 51 25 14 5 2 0 4 79 7 124
2019 FI-01 62 27 0 4 4 0 4 92 8 26
2019 FI-02 48 30 15 3 3 0 3 79 5 40
2019 FI-03 53 20 13 10 0 0 3 76 10 30
2019 FI-04 43 26 22 4 0 0 4 73 5 23

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 22 9 1 1 1 4 88 2 138
2020 FI-01 62 26 5 0 3 0 5 92 3 39
2020 FI-02 56 26 9 3 0 0 6 88 3 34
2020 FI-03 61 19 11 0 0 6 3 88 0 36
2020 FI-04 67 15 11 0 4 0 4 85 4 27
2019 FI 60 18 14 2 4 0 3 80 6 124
2019 FI-01 65 15 4 0 12 0 4 84 12 26
2019 FI-02 53 25 18 3 0 0 3 79 3 40
2019 FI-03 57 13 17 3 3 0 7 75 7 30
2019 FI-04 65 17 13 0 4 0 0 83 4 23

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 75 12 5 1 1 2 4 92 2 138
2020 FI-01 67 21 5 3 3 0 3 89 5 39
2020 FI-02 71 6 9 0 0 6 9 90 0 34
2020 FI-03 83 8 3 0 3 3 0 94 3 36
2020 FI-04 78 15 4 0 0 0 4 96 0 27
2019 FI 76 8 4 3 2 5 2 90 6 123
2019 FI-01 81 4 4 4 0 4 4 92 4 26
2019 FI-02 65 5 8 8 3 10 3 80 11 40
2019 FI-03 73 17 3 0 3 3 0 93 3 30
2019 FI-04 91 5 0 0 5 0 0 95 5 22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 78 12 2 0 0 1 7 98 0 138
2020 FI-01 79 10 3 0 0 0 8 97 0 39
2020 FI-02 71 12 3 0 0 3 12 97 0 34
2020 FI-03 78 14 3 0 0 3 3 97 0 36
2020 FI-04 81 11 0 0 0 0 7 100 0 27
2019 FI 80 5 3 1 2 2 7 94 3 122
2019 FI-01 88 0 4 0 0 4 4 96 0 26
2019 FI-02 70 5 8 0 3 5 10 88 3 40
2019 FI-03 73 7 0 3 3 0 13 92 8 30
2019 FI-04 95 5 0 0 0 0 0 100 0 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 41 17 4 1 3 1 77 5 138
2020 FI-01 38 36 21 3 0 3 0 76 3 39
2020 FI-02 15 53 18 6 0 6 3 74 6 34
2020 FI-03 42 36 14 6 0 3 0 80 6 36
2020 FI-04 37 37 19 4 4 0 0 74 7 27
2019 FI 26 50 14 3 5 2 1 78 8 124
2019 FI-01 32 40 12 8 0 8 0 78 9 25
2019 FI-02 20 61 12 0 7 0 0 80 7 41
2019 FI-03 27 47 13 7 7 0 0 73 13 30
2019 FI-04 26 43 22 0 4 0 4 73 5 23
2018 FI 24 43 17 8 3 5 1 71 11 130
2018 FI-01 19 48 15 0 4 15 0 78 4 27
2018 FI-02 25 33 21 10 6 2 2 61 17 48
2018 FI-03 24 50 12 12 0 3 0 76 12 34
2018 FI-04 26 53 16 5 0 0 0 79 5 19
2017 FI 33 42 14 6 1 4 1 78 8 137
2017 FI-01 31 39 13 5 0 8 3 79 6 36
2017 FI-02 33 41 13 6 2 4 0 78 9 46
2017 FI-03 23 52 16 6 3 0 0 74 10 31
2017 FI-04 49 42 9 0 0 0 0 91 0 21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 38 10 1 1 0 1 88 2 136
2020 FI-01 53 42 5 0 0 0 0 95 0 38
2020 FI-02 39 45 6 3 3 0 3 88 6 33
2020 FI-03 50 33 17 0 0 0 0 83 0 36
2020 FI-04 56 30 11 0 4 0 0 85 4 27
2019 FI 30 55 10 2 2 0 0 86 5 125
2019 FI-01 42 38 15 4 0 0 0 81 4 26
2019 FI-02 22 66 5 5 2 0 0 88 7 41
2019 FI-03 33 57 7 0 3 0 0 90 3 30
2019 FI-04 26 57 13 0 4 0 0 83 4 23
2018 FI 47 41 8 2 1 2 0 90 2 130
2018 FI-01 41 33 15 4 0 7 0 80 4 27
2018 FI-02 52 38 6 2 2 0 0 90 4 48
2018 FI-03 44 50 6 0 0 0 0 94 0 34
2018 FI-04 47 42 5 0 0 5 0 94 0 19
2017 FI 46 45 6 2 0 1 0 92 2 138
2017 FI-01 48 44 3 5 0 0 0 92 5 36
2017 FI-02 41 46 8 2 0 2 0 89 2 47
2017 FI-03 39 55 6 0 0 0 0 94 0 31
2017 FI-04 68 32 0 0 0 0 0 100 0 21
2014 FI 51 35 10 3 0 2 0 87 3 113
2014 FI-01 51 30 8 8 0 4 0 84 8 26
2014 FI-02 48 35 13 2 0 2 0 84 2 46
2014 FI-03 39 48 13 0 0 0 0 87 0 23
2014 FI-04 71 29 0 0 0 0 0 100 0 17

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 34 10 2 1 2 1 86 3 138
2020 FI-01 62 28 5 5 0 0 0 90 5 39
2020 FI-02 38 41 12 0 0 3 6 87 0 34
2020 FI-03 47 31 17 0 0 6 0 82 0 36
2020 FI-04 48 37 7 4 4 0 0 85 7 27
2019 FI 44 34 14 2 2 5 0 82 3 124
2019 FI-01 58 31 12 0 0 0 0 88 0 26
2019 FI-02 40 33 13 5 0 10 0 81 6 40
2019 FI-03 43 37 17 0 3 0 0 80 3 30
2019 FI-04 39 39 13 0 4 4 0 82 5 23
2018 FI 42 41 9 0 2 6 0 88 2 130
2018 FI-01 30 37 15 0 7 11 0 75 8 27
2018 FI-02 44 38 8 0 2 8 0 89 2 48
2018 FI-03 44 47 6 0 0 3 0 94 0 34
2018 FI-04 47 42 11 0 0 0 0 89 0 19
2017 FI 50 37 8 1 1 3 0 90 2 138
2017 FI-01 48 36 5 3 5 3 0 86 8 36
2017 FI-02 49 34 15 0 0 2 0 85 0 47
2017 FI-03 42 52 3 0 0 3 0 97 0 31
2017 FI-04 68 28 5 0 0 0 0 95 0 21
2014 FI 47 41 8 1 2 1 0 89 3 113
2014 FI-01 58 38 0 0 4 0 0 96 4 26
2014 FI-02 43 39 11 2 2 2 0 84 4 46
2014 FI-03 35 52 13 0 0 0 0 87 0 23
2014 FI-04 59 41 0 0 0 0 0 100 0 17

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 30 13 1 1 5 1 84 2 138
2020 FI-01 56 26 13 3 0 3 0 84 3 39
2020 FI-02 44 35 6 0 3 6 6 90 3 34
2020 FI-03 39 33 19 0 0 8 0 79 0 36
2020 FI-04 56 26 15 0 4 0 0 81 4 27

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 26 12 6 1 3 4 80 8 137
2020 FI-01 54 21 5 15 0 3 3 78 16 39
2020 FI-02 32 26 18 6 0 6 12 71 7 34
2020 FI-03 43 31 17 0 3 3 3 79 3 35
2020 FI-04 67 22 7 0 4 0 0 89 4 27

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 30 5 1 1 0 1 93 2 138
2020 FI-01 67 26 5 3 0 0 0 92 3 39
2020 FI-02 59 32 6 0 0 0 3 94 0 34
2020 FI-03 58 33 6 3 0 0 0 92 3 36
2020 FI-04 67 26 4 0 4 0 0 93 4 27
2019 FI 49 37 10 2 2 0 0 86 4 124
2019 FI-01 44 36 20 0 0 0 0 80 0 25
2019 FI-02 51 37 7 5 0 0 0 88 5 41
2019 FI-03 50 37 10 0 3 0 0 87 3 30
2019 FI-04 48 39 4 4 4 0 0 87 9 23
2018 FI 55 36 7 0 2 0 0 92 2 130
2018 FI-01 52 33 11 0 4 0 0 85 4 27
2018 FI-02 58 29 10 0 2 0 0 88 2 48
2018 FI-03 50 47 3 0 0 0 0 97 0 34
2018 FI-04 63 37 0 0 0 0 0 100 0 19
2017 FI 60 34 4 1 1 0 0 94 2 138
2017 FI-01 59 32 3 3 3 0 0 92 5 36
2017 FI-02 56 40 4 0 0 0 0 96 0 47
2017 FI-03 55 39 3 3 0 0 0 94 3 31
2017 FI-04 77 23 0 0 0 0 0 100 0 21
2014 FI 70 24 5 0 0 1 0 95 0 113
2014 FI-01 70 23 8 0 0 0 0 92 0 26
2014 FI-02 72 20 7 0 0 2 0 93 0 46
2014 FI-03 57 39 4 0 0 0 0 96 0 23
2014 FI-04 82 18 0 0 0 0 0 100 0 17

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 30 7 3 1 1 0 89 4 136
2020 FI-01 62 28 5 5 0 0 0 90 5 39
2020 FI-02 55 30 9 3 0 3 0 88 3 33
2020 FI-03 54 34 9 3 0 0 0 89 3 35
2020 FI-04 63 26 7 0 4 0 0 89 4 27
2019 FI 46 30 16 4 2 1 0 77 6 125
2019 FI-01 42 31 27 0 0 0 0 73 0 26
2019 FI-02 51 32 7 7 2 0 0 83 10 41
2019 FI-03 47 30 13 3 3 3 0 79 7 30
2019 FI-04 39 35 17 4 4 0 0 74 9 23
2018 FI 42 44 8 3 3 0 0 86 6 128
2018 FI-01 30 48 11 4 7 0 0 78 11 27
2018 FI-02 40 47 6 2 4 0 0 87 6 47
2018 FI-03 50 38 6 6 0 0 0 88 6 34
2018 FI-04 56 33 11 0 0 0 0 89 0 18
2017 FI 49 39 11 0 1 0 0 89 1 138
2017 FI-01 46 46 6 0 3 0 0 92 3 36
2017 FI-02 43 42 15 0 0 0 0 85 0 47
2017 FI-03 45 42 13 0 0 0 0 87 0 31
2017 FI-04 72 23 5 0 0 0 0 95 0 21
2014 FI 59 31 6 1 1 1 1 92 2 113
2014 FI-01 47 34 11 0 4 0 4 84 4 26
2014 FI-02 54 37 4 2 0 2 0 93 2 46
2014 FI-03 74 22 4 0 0 0 0 96 0 23
2014 FI-04 71 24 6 0 0 0 0 94 0 17

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 33 8 3 1 0 1 88 4 138
2020 FI-01 59 31 3 8 0 0 0 90 8 39
2020 FI-02 47 35 15 0 0 0 3 85 0 34
2020 FI-03 50 39 8 3 0 0 0 89 3 36
2020 FI-04 63 26 7 0 4 0 0 89 4 27
2019 FI 46 33 13 5 2 1 0 80 7 125
2019 FI-01 46 35 15 4 0 0 0 81 4 26
2019 FI-02 46 37 7 7 2 0 0 83 10 41
2019 FI-03 47 33 13 0 3 3 0 83 3 30
2019 FI-04 48 26 13 9 4 0 0 74 13 23
2018 FI 42 41 10 5 2 1 0 84 6 129
2018 FI-01 30 48 19 4 0 0 0 78 4 27
2018 FI-02 42 40 10 2 4 2 0 83 6 48
2018 FI-03 45 39 6 9 0 0 0 85 9 33
2018 FI-04 58 32 5 5 0 0 0 89 5 19
2017 FI 51 36 9 2 1 0 0 88 3 138
2017 FI-01 48 38 8 3 3 0 0 86 5 36
2017 FI-02 43 40 15 2 0 0 0 83 2 47
2017 FI-03 48 45 3 3 0 0 0 94 3 31
2017 FI-04 77 18 5 0 0 0 0 95 0 21
2014 FI 59 31 9 1 0 1 0 90 1 113
2014 FI-01 47 34 15 4 0 0 0 81 4 26
2014 FI-02 57 30 11 0 0 2 0 89 0 46
2014 FI-03 70 30 0 0 0 0 0 100 0 23
2014 FI-04 65 29 6 0 0 0 0 94 0 17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 28 9 4 1 1 1 85 6 138
2020 FI-01 56 31 8 5 0 0 0 87 5 39
2020 FI-02 50 26 9 6 0 6 3 84 6 34
2020 FI-03 56 28 8 6 3 0 0 83 8 36
2020 FI-04 63 22 11 0 4 0 0 85 4 27
2019 FI 41 29 17 7 4 2 0 71 11 125
2019 FI-01 35 23 19 12 0 12 0 65 13 26
2019 FI-02 46 27 17 2 7 0 0 73 10 41
2019 FI-03 43 30 10 13 3 0 0 73 17 30
2019 FI-04 35 39 17 4 4 0 0 74 9 23
2018 FI 38 30 12 8 5 5 0 72 15 130
2018 FI-01 22 30 11 19 7 11 0 58 29 27
2018 FI-02 35 29 15 6 8 6 0 69 16 48
2018 FI-03 50 29 6 9 3 3 0 82 12 34
2018 FI-04 53 32 16 0 0 0 0 84 0 19
2017 FI 43 32 14 5 1 4 0 79 7 138
2017 FI-01 53 16 19 0 3 8 0 76 3 36
2017 FI-02 32 38 15 9 2 4 0 73 11 47
2017 FI-03 45 42 6 6 0 0 0 87 6 31
2017 FI-04 45 37 14 0 0 5 0 85 0 21
2014 FI 52 28 6 4 5 4 1 84 9 113
2014 FI-01 35 27 11 8 15 4 0 65 24 26
2014 FI-02 52 28 4 4 4 4 2 86 9 46
2014 FI-03 57 35 4 0 0 4 0 95 0 23
2014 FI-04 71 24 6 0 0 0 0 94 0 17
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 24 39 37 137
2020 FI-01 29 37 34 38
2020 FI-02 24 35 41 34
2020 FI-03 14 47 39 36
2020 FI-04 26 37 37 27
2019 FI 34 36 30 125
2019 FI-01 27 31 42 26
2019 FI-02 39 29 32 41
2019 FI-03 37 40 23 30
2019 FI-04 26 43 30 23
2018 FI 30 36 34 130
2018 FI-01 30 26 44 27
2018 FI-02 31 27 42 48
2018 FI-03 21 53 26 34
2018 FI-04 47 42 11 19
2017 FI 27 37 36 139
2017 FI-01 33 24 42 36
2017 FI-02 27 29 44 48
2017 FI-03 13 55 32 31
2017 FI-04 32 54 14 21
2014 FI 29 42 28 113
2014 FI-01 35 30 34 26
2014 FI-02 28 37 35 46
2014 FI-03 30 52 17 23
2014 FI-04 24 65 12 17

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 21 55 24 0 0 0 33
2020 FI-01 9 64 27 0 0 0 11
2019 FI 12 29 49 0 2 7 41
2019 FI-02 13 33 47 0 0 7 15
2019 FI-03 9 36 55 0 0 0 11
2018 FI 15 36 36 3 3 8 39
2018 FI-02 7 40 40 0 0 13 15
2017 FI 13 44 34 0 6 3 38
2017 FI-01 16 49 16 0 18 0 12
2017 FI-02 8 53 39 0 0 0 13
2014 FI 12 61 24 3 9999 0 33
2014 FI-02 8 62 31 0 9999 0 13
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 10 90 125
2019 FI-01 0 100 26
2019 FI-02 17 83 41
2018 FI 5 95 130
2018 FI-03 0 100 34

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 42 58 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 42 58 12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 42 58 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 50 50 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 42 58 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 58 42 12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 16 14 1 1 36 5 71 5 138
2020 FI-01 38 13 21 3 0 23 3 69 3 39
2020 FI-02 18 21 3 0 0 44 15 93 0 34
2020 FI-03 25 19 6 0 0 50 0 89 0 36
2020 FI-04 22 11 33 4 4 26 0 45 10 27
2019 FI 18 17 19 4 6 31 6 55 15 124
2019 FI-01 27 12 23 0 8 19 12 56 11 26
2019 FI-02 10 15 17 10 7 41 0 42 29 41
2019 FI-03 14 21 14 0 3 38 10 67 7 29
2019 FI-04 26 17 26 0 4 17 9 59 6 23
2018 FI 19 15 24 4 1 32 6 54 8 129
2018 FI-01 22 15 22 4 4 33 0 56 11 27
2018 FI-02 19 17 19 4 0 34 6 61 7 47
2018 FI-03 18 15 24 0 0 35 9 58 0 34
2018 FI-04 16 11 37 11 0 16 11 36 14 19
2017 FI 18 19 13 3 2 37 8 68 9 139
2017 FI-01 17 22 3 3 5 50 0 78 16 36
2017 FI-02 21 19 14 0 0 34 13 74 0 48
2017 FI-03 10 16 23 6 0 29 16 47 12 31
2017 FI-04 24 18 14 5 5 34 0 65 14 21
2014 FI 12 14 17 4 0 40 13 57 8 113
2014 FI-01 19 15 19 0 0 32 15 64 0 26
2014 FI-02 7 9 22 4 0 46 13 37 11 46
2014 FI-03 17 13 13 4 0 48 4 64 9 23
2014 FI-04 12 29 6 6 0 24 24 78 11 17

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 28 14 2 1 11 1 80 3 138
2020 FI-01 49 26 18 0 0 8 0 81 0 39
2020 FI-02 38 24 15 3 0 15 6 78 4 34
2020 FI-03 33 39 14 0 0 14 0 84 0 36
2020 FI-04 52 22 11 4 4 7 0 80 8 27
2019 FI 32 33 15 3 5 10 2 74 9 124
2019 FI-01 50 23 12 0 0 8 8 86 0 26
2019 FI-02 24 24 20 2 10 20 0 61 15 41
2019 FI-03 28 48 10 3 3 7 0 81 7 29
2019 FI-04 30 39 17 4 4 4 0 73 9 23
2018 FI 39 28 13 3 1 15 1 80 5 130
2018 FI-01 37 22 15 4 0 22 0 76 5 27
2018 FI-02 42 25 13 4 2 13 2 78 7 48
2018 FI-03 38 32 9 0 0 21 0 89 0 34
2018 FI-04 42 26 21 5 0 5 0 72 6 19
2017 FI 34 29 16 3 1 17 1 77 4 139
2017 FI-01 28 25 9 5 0 33 0 79 8 36
2017 FI-02 31 31 16 0 0 19 2 79 0 48
2017 FI-03 32 35 23 3 0 6 0 72 3 31
2017 FI-04 54 23 14 5 5 0 0 77 9 21
2014 FI 29 35 15 4 0 15 3 78 4 113
2014 FI-01 28 27 15 0 0 27 4 78 0 26
2014 FI-02 20 41 22 2 0 13 2 72 3 46
2014 FI-03 43 35 4 9 0 9 0 86 10 23
2014 FI-04 35 35 6 6 0 12 6 86 7 17
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 4 96 125
2019 FI-01 0 100 26
2019 FI-04 0 100 23

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 12 15 1 1 36 7 70 4 138
2020 FI-01 36 10 23 3 0 23 5 64 4 39
2020 FI-02 21 15 9 0 0 41 15 80 0 34
2020 FI-03 28 14 6 3 0 47 3 83 6 36
2020 FI-04 30 11 26 0 4 26 4 58 5 27
2019 FI 16 17 19 2 2 35 9 59 7 124
2019 FI-01 31 12 27 0 0 19 12 61 0 26
2019 FI-02 10 17 20 5 2 41 5 50 14 41
2019 FI-03 17 21 10 0 3 38 10 73 7 29
2019 FI-04 9 17 22 0 4 39 9 50 8 23
2018 FI 19 13 20 2 1 40 5 59 4 130
2018 FI-01 19 15 22 4 4 37 0 53 12 27
2018 FI-02 23 10 17 2 0 42 6 64 4 48
2018 FI-03 15 21 18 0 0 41 6 67 0 34
2018 FI-04 21 5 32 0 0 32 11 45 0 19
2017 FI 16 21 11 1 0 42 9 76 1 139
2017 FI-01 22 22 14 3 0 36 3 73 4 36
2017 FI-02 15 27 10 0 0 36 13 81 0 48
2017 FI-03 6 16 10 0 0 55 13 70 0 31
2017 FI-04 24 5 9 0 0 53 9 76 0 21
2014 FI 13 11 18 0 3 46 9 55 6 113
2014 FI-01 19 15 8 0 8 39 11 69 15 26
2014 FI-02 7 9 22 0 2 50 11 39 6 46
2014 FI-03 13 9 22 0 0 57 0 50 0 23
2014 FI-04 24 18 18 0 0 29 12 70 0 17

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 25 18 1 1 9 2 78 2 138
2020 FI-01 51 15 23 3 0 8 0 72 3 39
2020 FI-02 41 21 21 0 0 9 9 75 0 34
2020 FI-03 36 39 17 0 0 8 0 82 0 36
2020 FI-04 52 26 11 0 4 7 0 84 4 27
2019 FI 31 34 13 2 2 17 2 79 5 124
2019 FI-01 46 19 8 0 0 19 8 89 0 26
2019 FI-02 24 29 15 5 2 24 0 71 10 41
2019 FI-03 28 48 10 0 3 10 0 85 4 29
2019 FI-04 30 39 17 0 4 9 0 76 5 23
2018 FI 35 25 14 2 2 21 2 78 4 130
2018 FI-01 30 19 15 0 7 30 0 68 11 27
2018 FI-02 35 25 10 4 0 19 6 81 6 48
2018 FI-03 32 29 18 0 0 21 0 78 0 34
2018 FI-04 47 21 16 0 0 16 0 81 0 19
2017 FI 34 31 12 2 0 19 2 82 3 139
2017 FI-01 31 30 9 5 0 25 0 81 7 36
2017 FI-02 32 31 14 2 0 19 3 79 2 48
2017 FI-03 26 39 16 0 0 16 3 80 0 31
2017 FI-04 58 18 9 0 0 14 0 89 0 21
2014 FI 35 32 11 0 2 18 3 83 2 113
2014 FI-01 28 27 4 0 4 30 8 88 6 26
2014 FI-02 33 33 17 0 2 13 2 77 3 46
2014 FI-03 39 43 4 0 0 13 0 95 0 23
2014 FI-04 47 24 12 0 0 18 0 86 0 17
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 31 13 8 4 1 2 74 13 138
2020 FI-01 33 23 15 15 13 0 0 56 28 39
2020 FI-02 38 35 15 6 0 3 3 78 6 34
2020 FI-03 39 36 11 6 3 0 6 79 9 36
2020 FI-04 56 33 11 0 0 0 0 89 0 27

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 24 19 11 9 1 1 60 21 138
2020 FI-01 36 18 26 13 8 0 0 54 21 39
2020 FI-02 26 18 24 15 15 3 0 45 30 34
2020 FI-03 39 31 14 6 8 0 3 71 14 36
2020 FI-04 33 33 11 11 7 0 4 69 19 27
2019 FI 27 24 22 10 15 0 2 52 26 124
2019 FI-01 12 4 50 4 27 0 4 16 32 26
2019 FI-02 25 38 13 10 15 0 0 63 25 40
2019 FI-03 37 27 13 17 7 0 0 63 23 30
2019 FI-04 26 22 17 13 17 0 4 50 32 23
2018 FI 25 26 23 9 13 0 4 52 23 129
2018 FI-01 15 15 35 15 15 0 4 32 32 26
2018 FI-02 23 31 21 8 13 0 4 57 22 48
2018 FI-03 32 24 24 6 12 0 3 58 18 34
2018 FI-04 32 32 16 11 11 0 0 63 21 19
2017 FI 31 26 20 8 9 0 5 61 18 137
2017 FI-01 25 28 22 11 5 0 8 58 18 36
2017 FI-02 25 23 27 8 13 0 4 50 22 48
2017 FI-03 34 34 17 7 3 0 3 71 11 29
2017 FI-04 54 23 9 0 14 0 0 77 14 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 27 28 20 9 1 0 42 30 138
2020 FI-01 23 41 10 13 13 0 0 64 26 39
2020 FI-02 9 24 44 9 12 3 0 33 21 34
2020 FI-03 11 31 31 25 3 0 0 42 28 36
2020 FI-04 15 7 26 41 11 0 0 22 52 27
2019 FI 15 31 24 18 12 0 0 46 30 125
2019 FI-01 23 31 27 4 15 0 0 54 19 26
2019 FI-02 12 34 24 20 10 0 0 46 29 41
2019 FI-03 17 30 17 23 13 0 0 47 37 30
2019 FI-04 4 26 35 26 9 0 0 30 35 23
2018 FI 10 32 28 17 12 0 1 42 29 130
2018 FI-01 19 37 19 11 15 0 0 56 26 27
2018 FI-02 13 40 23 15 8 0 2 53 23 48
2018 FI-03 6 32 38 15 9 0 0 38 24 34
2018 FI-04 0 5 37 37 21 0 0 5 58 19
2017 FI 13 30 29 14 12 0 1 44 26 139
2017 FI-01 17 37 25 3 13 0 5 57 17 36
2017 FI-02 12 21 33 19 14 0 0 33 33 48
2017 FI-03 13 42 29 10 6 0 0 55 16 31
2017 FI-04 11 28 28 24 9 0 0 39 33 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 34 20 15 10 1 1 54 25 137
2020 FI-01 41 26 8 10 13 0 3 68 24 39
2020 FI-02 12 32 35 3 15 3 0 45 18 34
2020 FI-03 14 42 22 19 3 0 0 56 22 36
2020 FI-04 4 35 19 31 12 0 0 38 42 26
2019 FI 19 33 26 11 10 0 2 53 21 123
2019 FI-01 36 28 20 8 8 0 0 64 16 25
2019 FI-02 22 32 20 10 12 0 5 56 23 41
2019 FI-03 10 34 31 14 10 0 0 45 24 29
2019 FI-04 0 39 43 13 4 0 0 39 17 23
2018 FI 15 29 30 11 14 0 2 45 25 130
2018 FI-01 30 19 19 19 15 0 0 48 33 27
2018 FI-02 15 42 23 6 13 0 2 57 19 48
2018 FI-03 12 26 35 15 12 0 0 38 26 34
2018 FI-04 0 21 53 5 21 0 0 21 26 19
2017 FI 14 38 27 9 8 1 3 54 18 139
2017 FI-01 20 33 22 3 11 0 11 60 15 36
2017 FI-02 17 30 33 12 6 3 0 47 19 48
2017 FI-03 6 58 19 13 3 0 0 65 16 31
2017 FI-04 11 42 32 5 10 0 0 53 15 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 32 22 12 7 1 1 58 19 136
2020 FI-01 42 26 16 5 8 0 3 70 14 38
2020 FI-02 18 35 26 12 3 3 3 56 16 34
2020 FI-03 19 39 22 14 6 0 0 58 19 36
2020 FI-04 19 27 23 19 8 4 0 48 28 26
2019 FI 22 31 27 11 10 0 0 53 20 123
2019 FI-01 31 27 19 12 12 0 0 58 23 26
2019 FI-02 23 33 30 5 10 0 0 55 15 40
2019 FI-03 17 34 34 7 7 0 0 52 14 29
2019 FI-04 9 30 26 26 9 0 0 39 35 23
2018 FI 20 29 23 20 5 0 2 50 26 128
2018 FI-01 33 22 11 19 11 0 4 58 31 27
2018 FI-02 21 35 25 13 4 0 2 57 17 48
2018 FI-03 15 33 24 24 3 0 0 48 27 33
2018 FI-04 11 11 33 39 6 0 0 22 44 18
2017 FI 18 35 19 16 7 1 5 56 24 139
2017 FI-01 30 28 11 9 11 0 11 65 22 36
2017 FI-02 14 33 19 21 6 3 4 51 29 48
2017 FI-03 16 42 26 13 3 0 0 58 16 31
2017 FI-04 9 44 18 20 9 0 0 53 29 21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 31 18 9 5 1 1 67 15 138
2020 FI-01 51 26 13 5 5 0 0 77 10 39
2020 FI-02 26 35 21 9 3 3 3 66 13 34
2020 FI-03 39 42 11 6 3 0 0 81 8 36
2020 FI-04 19 15 33 22 11 0 0 33 33 27
2019 FI 40 34 12 7 6 0 2 75 13 125
2019 FI-01 58 19 4 8 8 0 4 80 16 26
2019 FI-02 41 37 15 5 0 0 2 80 5 41
2019 FI-03 33 37 13 10 7 0 0 70 17 30
2019 FI-04 17 48 17 9 9 0 0 65 17 23
2018 FI 32 34 20 9 3 0 2 67 13 130
2018 FI-01 44 30 15 4 7 0 0 74 11 27
2018 FI-02 40 31 15 8 4 0 2 72 13 48
2018 FI-03 29 35 26 9 0 0 0 65 9 34
2018 FI-04 5 47 26 21 0 0 0 53 21 19
2017 FI 34 34 12 3 6 0 11 77 10 137
2017 FI-01 34 33 8 0 5 0 20 83 7 36
2017 FI-02 34 30 13 6 6 0 11 72 14 47
2017 FI-03 33 50 3 0 3 0 10 93 4 30
2017 FI-04 39 24 28 5 5 0 0 63 9 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 36 13 16 9 1 0 61 26 138
2020 FI-01 38 26 10 13 13 0 0 64 26 39
2020 FI-02 24 29 21 15 9 3 0 55 24 34
2020 FI-03 22 58 6 11 3 0 0 81 14 36
2020 FI-04 15 26 19 26 15 0 0 41 41 27
2019 FI 34 30 19 10 6 0 0 64 17 125
2019 FI-01 38 31 15 8 8 0 0 69 15 26
2019 FI-02 41 24 20 7 7 0 0 66 15 41
2019 FI-03 27 47 17 3 7 0 0 73 10 30
2019 FI-04 17 26 26 30 0 0 0 43 30 23
2018 FI 26 33 23 12 5 0 1 60 17 130
2018 FI-01 33 30 22 7 7 0 0 63 15 27
2018 FI-02 29 27 21 17 4 0 2 57 21 48
2018 FI-03 26 47 15 12 0 0 0 74 12 34
2018 FI-04 11 26 47 11 5 0 0 37 16 19
2017 FI 24 37 18 14 4 0 3 63 18 139
2017 FI-01 28 34 22 3 5 0 8 67 9 36
2017 FI-02 17 37 21 23 2 0 0 54 25 48
2017 FI-03 26 48 10 13 3 0 0 74 16 31
2017 FI-04 35 32 18 14 0 0 0 68 14 21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 24 14 11 10 1 9 60 24 138
2020 FI-01 36 23 18 3 10 3 8 66 14 39
2020 FI-02 32 15 21 9 18 3 3 50 28 34
2020 FI-03 31 25 8 19 3 0 14 65 26 36
2020 FI-04 19 37 7 15 11 0 11 63 29 27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 38 17 7 4 1 1 73 10 138
2020 FI-01 41 26 21 5 5 0 3 68 11 39
2020 FI-02 24 44 18 6 6 3 0 70 12 34
2020 FI-03 28 47 14 11 0 0 0 75 11 36
2020 FI-04 41 37 15 4 4 0 0 78 7 27
2019 FI 24 39 26 6 4 0 1 63 11 124
2019 FI-01 46 27 19 0 4 0 4 76 4 26
2019 FI-02 20 44 24 7 5 0 0 63 12 41
2019 FI-03 21 41 28 7 3 0 0 62 10 29
2019 FI-04 9 43 30 13 4 0 0 52 17 23
2018 FI 22 36 23 12 5 0 2 59 17 130
2018 FI-01 26 37 22 7 7 0 0 63 15 27
2018 FI-02 25 29 25 10 6 0 4 57 17 48
2018 FI-03 21 47 18 9 6 0 0 68 15 34
2018 FI-04 16 37 26 21 0 0 0 53 21 19
2017 FI 31 37 20 6 4 0 3 69 10 139
2017 FI-01 39 31 19 5 0 0 5 74 6 36
2017 FI-02 29 39 21 4 4 0 2 70 8 48
2017 FI-03 13 52 16 10 6 0 3 67 17 31
2017 FI-04 48 24 23 5 0 0 0 72 5 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 39 15 11 5 1 0 68 16 137
2020 FI-01 44 28 8 15 5 0 0 72 21 39
2020 FI-02 24 38 21 9 6 3 0 64 15 34
2020 FI-03 25 53 11 8 3 0 0 78 11 36
2020 FI-04 19 35 27 12 8 0 0 54 19 26
2019 FI 19 39 26 8 6 0 1 59 15 125
2019 FI-01 31 42 19 4 0 0 4 76 4 26
2019 FI-02 17 39 24 12 7 0 0 56 20 41
2019 FI-03 17 37 33 3 10 0 0 53 13 30
2019 FI-04 9 43 26 13 9 0 0 52 22 23
2018 FI 20 29 29 14 6 0 2 50 20 129
2018 FI-01 26 22 26 15 11 0 0 48 26 27
2018 FI-02 26 30 28 9 4 0 4 58 13 47
2018 FI-03 15 41 29 12 3 0 0 56 15 34
2018 FI-04 11 21 26 32 11 0 0 32 42 19
2017 FI 21 37 26 9 5 0 2 59 15 139
2017 FI-01 37 22 21 8 5 0 5 63 15 36
2017 FI-02 17 43 23 10 4 0 2 61 15 48
2017 FI-03 10 42 35 10 3 0 0 52 13 31
2017 FI-04 20 46 18 10 5 0 0 67 15 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 29 19 10 3 1 1 67 13 137
2020 FI-01 41 23 15 15 3 0 3 66 18 39
2020 FI-02 24 35 21 9 6 3 3 63 16 34
2020 FI-03 42 31 25 3 0 0 0 72 3 36
2020 FI-04 35 31 15 15 4 0 0 65 19 26
2019 FI 27 35 20 10 6 0 1 63 17 125
2019 FI-01 46 23 15 8 4 0 4 72 12 26
2019 FI-02 27 34 20 10 10 0 0 61 20 41
2019 FI-03 17 43 27 10 3 0 0 60 13 30
2019 FI-04 17 35 22 17 9 0 0 52 26 23
2018 FI 20 41 16 14 8 0 2 61 22 128
2018 FI-01 26 41 11 15 7 0 0 67 22 27
2018 FI-02 19 28 21 21 6 0 4 49 29 47
2018 FI-03 18 55 12 6 9 0 0 73 15 33
2018 FI-04 16 42 21 11 11 0 0 58 21 19
2017 FI 22 35 27 10 3 0 3 59 14 139
2017 FI-01 28 31 22 11 3 0 5 62 15 36
2017 FI-02 25 27 29 13 2 0 4 54 15 48
2017 FI-03 10 52 29 6 3 0 0 61 10 31
2017 FI-04 25 42 23 10 0 0 0 67 10 21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 26 10 9 2 0 1 78 11 135
2020 FI-01 50 21 13 11 3 0 3 73 14 38
2020 FI-02 42 33 15 6 3 0 0 76 9 33
2020 FI-03 58 25 8 8 0 0 0 83 8 36
2020 FI-04 58 23 4 12 4 0 0 81 15 26
2019 FI 48 27 10 10 5 0 0 75 15 125
2019 FI-01 54 23 8 8 8 0 0 77 15 26
2019 FI-02 44 29 15 10 2 0 0 73 12 41
2019 FI-03 43 30 10 13 3 0 0 73 17 30
2019 FI-04 52 26 4 9 9 0 0 78 17 23

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 29 26 12 7 1 1 55 19 136
2020 FI-01 26 33 18 13 8 0 3 61 21 39
2020 FI-02 21 27 27 15 3 3 3 52 19 33
2020 FI-03 36 22 28 11 3 0 0 58 14 36
2020 FI-04 12 31 35 8 15 0 0 42 23 26

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 35 22 7 7 1 0 63 15 138
2020 FI-01 36 28 21 8 8 0 0 64 15 39
2020 FI-02 15 44 26 9 3 3 0 61 12 34
2020 FI-03 39 33 25 3 0 0 0 72 3 36
2020 FI-04 15 37 19 11 19 0 0 52 30 27
2019 FI 32 41 16 7 4 0 1 73 11 123
2019 FI-01 46 25 17 8 4 0 0 71 13 24
2019 FI-02 22 46 20 7 2 0 2 70 10 41
2019 FI-03 30 47 13 7 3 0 0 77 10 30
2019 FI-04 26 43 17 4 9 0 0 70 13 23
2018 FI 25 28 25 14 5 0 2 54 20 130
2018 FI-01 37 19 22 15 7 0 0 56 22 27
2018 FI-02 27 25 27 13 4 0 4 54 17 48
2018 FI-03 26 29 29 9 3 0 3 58 12 34
2018 FI-04 5 37 21 26 11 0 0 42 37 19
2017 FI 26 40 18 9 4 1 2 68 13 139
2017 FI-01 23 50 11 8 5 0 3 75 14 36
2017 FI-02 25 37 21 8 4 3 2 65 13 48
2017 FI-03 32 26 29 6 3 0 3 60 10 31
2017 FI-04 28 49 9 14 0 0 0 77 14 21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 26 12 4 1 1 2 82 6 136
2020 FI-01 53 21 18 5 3 0 0 74 8 38
2020 FI-02 41 32 6 9 3 3 6 81 13 34
2020 FI-03 69 29 3 0 0 0 0 97 0 35
2020 FI-04 52 22 19 4 0 0 4 77 4 27
2019 FI 60 28 7 0 3 1 0 89 3 124
2019 FI-01 73 12 8 0 4 4 0 88 4 26
2019 FI-02 59 32 7 0 2 0 0 90 2 41
2019 FI-03 53 33 7 0 7 0 0 87 7 30
2019 FI-04 55 36 9 0 0 0 0 91 0 22
2018 FI 58 25 9 3 2 0 2 85 6 128
2018 FI-01 56 19 15 7 0 0 4 77 8 27
2018 FI-02 53 30 13 0 0 0 4 87 0 47
2018 FI-03 70 15 3 3 9 0 0 85 12 33
2018 FI-04 47 42 5 5 0 0 0 89 5 19
2017 FI 56 27 11 2 1 0 3 85 4 139
2017 FI-01 45 22 19 0 3 0 11 75 3 36
2017 FI-02 57 29 10 2 2 0 0 86 4 48
2017 FI-03 65 29 6 0 0 0 0 94 0 31
2017 FI-04 63 28 0 9 0 0 0 91 9 21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 38 20 4 4 0 1 71 8 137
2020 FI-01 38 31 10 8 13 0 0 69 21 39
2020 FI-02 32 29 32 0 3 0 3 64 3 34
2020 FI-03 29 49 20 3 0 0 0 77 3 35
2020 FI-04 30 48 19 4 0 0 0 78 4 27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 68 18 8 2 0 1 4 89 2 136
2020 FI-01 64 21 8 8 0 0 0 85 8 39
2020 FI-02 65 21 6 0 0 0 9 94 0 34
2020 FI-03 74 17 6 0 0 0 3 94 0 35
2020 FI-04 65 12 15 0 0 4 4 83 0 26
2019 FI 73 15 4 0 3 1 5 92 3 124
2019 FI-01 72 8 8 0 4 4 4 87 4 25
2019 FI-02 68 22 2 0 5 0 2 93 5 41
2019 FI-03 73 10 3 0 3 0 10 93 4 30
2019 FI-04 78 13 4 0 0 0 4 95 0 23
2018 FI 69 15 5 3 1 1 6 90 4 128
2018 FI-01 69 12 4 4 4 4 4 88 8 26
2018 FI-02 71 15 4 2 0 0 8 93 2 48
2018 FI-03 70 9 6 6 0 0 9 87 7 33
2018 FI-04 63 32 5 0 0 0 0 95 0 19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 80 9 3 1 2 1 4 94 3 137
2020 FI-01 79 10 5 0 3 0 3 92 3 39
2020 FI-02 68 12 6 0 6 0 9 87 6 34
2020 FI-03 89 3 0 3 0 3 3 97 3 35
2020 FI-04 85 15 0 0 0 0 0 100 0 27
2019 FI 78 9 4 2 6 1 1 89 7 125
2019 FI-01 77 8 4 4 8 0 0 85 12 26
2019 FI-02 73 10 5 2 7 2 0 85 10 41
2019 FI-03 80 7 7 0 3 0 3 90 3 30
2019 FI-04 87 9 0 0 4 0 0 96 4 23
2018 FI 72 9 5 5 4 1 4 85 9 128
2018 FI-01 69 0 8 8 12 4 0 72 20 26
2018 FI-02 71 8 6 6 0 0 8 86 7 48
2018 FI-03 79 9 3 0 6 0 3 91 6 33
2018 FI-04 74 16 5 5 0 0 0 89 5 19
2017 FI 72 15 2 4 2 1 5 92 7 137
2017 FI-01 61 8 6 5 5 0 14 81 12 36
2017 FI-02 77 17 0 2 2 2 0 96 4 48
2017 FI-03 73 20 0 0 0 0 7 100 0 30
2017 FI-04 81 10 0 10 0 0 0 90 10 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 70 22 3 1 1 1 1 95 2 135
2020 FI-01 72 21 3 0 0 0 5 97 0 39
2020 FI-02 55 27 9 3 3 3 0 84 6 33
2020 FI-03 86 14 0 0 0 0 0 100 0 35
2020 FI-04 69 27 0 0 4 0 0 96 4 26
2019 FI 62 25 6 2 3 1 1 89 5 125
2019 FI-01 73 15 4 0 4 0 4 92 4 26
2019 FI-02 56 22 10 5 5 2 0 80 10 41
2019 FI-03 63 23 10 0 3 0 0 87 3 30
2019 FI-04 57 43 0 0 0 0 0 100 0 23
2018 FI 61 22 10 2 2 0 3 86 4 130
2018 FI-01 70 19 7 0 4 0 0 89 4 27
2018 FI-02 60 23 6 2 0 0 8 91 2 48
2018 FI-03 53 32 6 6 3 0 0 85 9 34
2018 FI-04 63 11 26 0 0 0 0 74 0 19
2017 FI 59 25 11 4 1 0 2 85 4 139
2017 FI-01 50 30 11 0 3 0 6 85 3 36
2017 FI-02 61 19 14 6 0 0 0 79 6 48
2017 FI-03 52 39 6 3 0 0 0 90 3 31
2017 FI-04 82 9 9 0 0 0 0 91 0 21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 71 16 7 2 2 1 1 88 4 137
2020 FI-01 72 15 8 3 0 0 3 89 3 39
2020 FI-02 65 12 12 3 6 3 0 79 9 34
2020 FI-03 77 20 0 3 0 0 0 97 3 35
2020 FI-04 67 19 11 0 4 0 0 85 4 27
2019 FI 69 16 6 2 6 1 1 86 8 124
2019 FI-01 77 8 8 0 4 0 4 88 4 26
2019 FI-02 65 15 5 3 10 3 0 82 13 40
2019 FI-03 73 17 3 3 3 0 0 90 7 30
2019 FI-04 57 26 9 4 4 0 0 83 9 23
2018 FI 57 17 12 6 3 0 4 77 10 129
2018 FI-01 67 11 7 11 4 0 0 78 15 27
2018 FI-02 55 21 6 6 2 0 9 84 9 47
2018 FI-03 56 18 12 6 6 0 3 76 12 34
2018 FI-04 58 11 32 0 0 0 0 68 0 19
2017 FI 65 19 7 4 3 0 2 85 7 138
2017 FI-01 63 9 6 8 5 0 9 79 15 36
2017 FI-02 60 21 13 2 4 0 0 81 6 47
2017 FI-03 61 35 3 0 0 0 0 97 0 31
2017 FI-04 86 9 5 0 0 0 0 95 0 21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 16 6 3 1 1 16 88 4 137
2020 FI-01 54 5 3 0 0 0 38 96 0 39
2020 FI-02 62 12 3 3 0 3 18 93 4 34
2020 FI-03 63 26 3 6 0 0 3 91 6 35
2020 FI-04 44 26 19 4 4 4 0 73 8 27
2019 FI 57 16 5 4 3 0 15 86 8 124
2019 FI-01 62 4 4 0 4 0 27 89 5 26
2019 FI-02 49 22 0 5 2 0 22 91 9 41
2019 FI-03 69 10 3 7 3 0 7 85 11 29
2019 FI-04 43 30 17 4 4 0 0 74 9 23
2018 FI 45 15 6 4 3 0 27 82 10 128
2018 FI-01 48 4 7 0 4 0 37 82 6 27
2018 FI-02 43 13 0 4 2 0 38 90 10 47
2018 FI-03 50 26 3 3 6 0 12 87 10 34
2018 FI-04 44 17 22 11 0 0 6 65 12 18
2017 FI 56 15 8 1 1 0 19 88 3 139
2017 FI-01 50 3 3 3 3 0 40 87 9 36
2017 FI-02 63 10 10 0 0 0 17 88 0 48
2017 FI-03 55 32 3 3 0 0 6 93 3 31
2017 FI-04 58 23 18 0 0 0 0 82 0 21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 79 10 3 1 1 1 4 95 2 138
2020 FI-01 82 8 3 0 3 0 5 95 3 39
2020 FI-02 74 9 3 3 3 3 6 90 6 34
2020 FI-03 83 11 3 0 0 3 0 97 0 36
2020 FI-04 74 15 4 0 0 0 7 96 0 27
2019 FI 78 14 2 2 1 1 2 95 2 125
2019 FI-01 77 15 4 4 0 0 0 92 4 26
2019 FI-02 76 15 2 0 2 2 2 95 3 41
2019 FI-03 77 17 3 3 0 0 0 93 3 30
2019 FI-04 83 13 0 0 0 0 4 100 0 23
2018 FI 67 20 6 0 0 0 7 93 0 130
2018 FI-01 70 15 7 0 0 0 7 92 0 27
2018 FI-02 63 25 0 0 0 0 13 100 0 48
2018 FI-03 71 15 12 0 0 0 3 88 0 34
2018 FI-04 68 26 5 0 0 0 0 95 0 19
2017 FI 73 13 4 1 1 0 7 93 2 139
2017 FI-01 55 14 11 0 3 0 17 83 3 36
2017 FI-02 82 10 2 2 0 0 4 96 2 48
2017 FI-03 74 23 0 0 0 0 3 100 0 31
2017 FI-04 86 9 5 0 0 0 0 95 0 21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 71 17 7 1 4 1 1 89 4 138
2020 FI-01 62 15 13 0 8 0 3 79 8 39
2020 FI-02 65 24 6 0 3 3 0 91 3 34
2020 FI-03 81 14 3 3 0 0 0 94 3 36
2020 FI-04 78 15 4 0 4 0 0 93 4 27
2019 FI 81 10 2 1 3 0 2 93 4 125
2019 FI-01 73 12 4 4 4 0 4 88 8 26
2019 FI-02 78 12 5 0 2 0 2 93 3 41
2019 FI-03 80 13 0 0 3 0 3 97 3 30
2019 FI-04 91 4 0 0 4 0 0 96 4 23
2018 FI 74 14 4 2 2 0 5 92 4 130
2018 FI-01 59 22 7 4 7 0 0 81 11 27
2018 FI-02 67 17 4 0 2 0 10 93 2 48
2018 FI-03 88 6 3 3 0 0 0 94 3 34
2018 FI-04 89 5 0 0 0 0 5 100 0 19
2017 FI 73 15 7 0 2 0 4 91 2 139
2017 FI-01 56 16 14 0 5 0 8 79 6 36
2017 FI-02 75 17 4 0 2 0 2 93 2 48
2017 FI-03 81 16 3 0 0 0 0 97 0 31
2017 FI-04 91 5 5 0 0 0 0 95 0 21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 26 14 7 2 1 0 77 9 138
2020 FI-01 44 28 15 10 3 0 0 72 13 39
2020 FI-02 44 24 18 9 3 3 0 70 12 34
2020 FI-03 67 19 11 3 0 0 0 86 3 36
2020 FI-04 44 37 11 4 4 0 0 81 7 27
2019 FI 57 21 14 4 4 0 1 78 8 125
2019 FI-01 50 15 19 4 12 0 0 65 15 26
2019 FI-02 51 29 12 2 2 0 2 83 5 41
2019 FI-03 57 20 13 7 3 0 0 77 10 30
2019 FI-04 70 13 13 4 0 0 0 83 4 23
2018 FI 48 31 12 2 3 0 4 82 6 130
2018 FI-01 44 26 15 7 7 0 0 70 15 27
2018 FI-02 42 31 17 0 2 0 8 80 2 48
2018 FI-03 47 41 6 0 3 0 3 91 3 34
2018 FI-04 74 21 5 0 0 0 0 95 0 19
2017 FI 45 37 14 2 1 0 1 83 3 139
2017 FI-01 28 42 19 3 3 0 5 74 6 36
2017 FI-02 42 37 19 2 0 0 0 79 2 48
2017 FI-03 45 45 10 0 0 0 0 90 0 31
2017 FI-04 77 18 0 5 0 0 0 95 5 21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 45 18 4 3 1 0 75 7 138
2020 FI-01 31 38 26 3 3 0 0 69 5 39
2020 FI-02 21 47 24 0 6 3 0 70 6 34
2020 FI-03 39 47 11 3 0 0 0 86 3 36
2020 FI-04 22 52 11 11 4 0 0 74 15 27

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 28 39 10 4 1 0 46 14 137
2020 FI-01 32 16 34 16 3 0 0 47 18 38
2020 FI-02 12 38 38 3 6 3 0 52 9 34
2020 FI-03 14 42 42 3 0 0 0 56 3 36
2020 FI-04 11 19 41 22 7 0 0 30 30 27
2019 FI 16 42 30 9 2 0 0 58 11 125
2019 FI-01 27 31 35 8 0 0 0 58 8 26
2019 FI-02 17 44 29 7 2 0 0 61 10 41
2019 FI-03 7 53 37 0 3 0 0 60 3 30
2019 FI-04 4 43 26 22 4 0 0 48 26 23
2018 FI 13 34 38 13 2 0 1 47 15 130
2018 FI-01 22 26 41 7 4 0 0 48 11 27
2018 FI-02 13 31 42 10 2 0 2 45 13 48
2018 FI-03 12 47 32 9 0 0 0 59 9 34
2018 FI-04 5 32 32 32 0 0 0 37 32 19
2017 FI 10 36 40 11 2 1 0 47 14 139
2017 FI-01 14 37 38 5 5 0 0 51 11 36
2017 FI-02 6 39 38 12 2 2 0 47 15 48
2017 FI-03 13 32 45 10 0 0 0 45 10 31
2017 FI-04 5 38 44 14 0 0 0 43 14 21

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 18 42 23 9 1 0 32 25 137
2020 FI-01 0 24 37 32 8 0 0 39 24 38
2020 FI-02 6 18 47 21 6 3 0 27 24 34
2020 FI-03 3 14 47 25 11 0 0 36 17 36
2020 FI-04 26 15 33 15 11 0 0 26 41 27
2019 FI 8 16 37 31 8 0 0 39 24 124
2019 FI-01 8 12 42 27 12 0 0 38 19 26
2019 FI-02 8 15 38 25 15 0 0 40 23 40
2019 FI-03 3 23 33 40 0 0 0 40 27 30
2019 FI-04 13 17 43 26 0 0 0 26 30 23
2018 FI 6 16 42 27 8 0 1 36 22 130
2018 FI-01 7 11 44 19 19 0 0 37 19 27
2018 FI-02 4 21 40 23 10 0 2 34 26 48
2018 FI-03 3 9 38 47 3 0 0 50 12 34
2018 FI-04 16 21 47 16 0 0 0 16 37 19
2017 FI 7 17 39 29 7 0 0 37 24 138
2017 FI-01 11 8 42 28 11 0 0 39 19 36
2017 FI-02 4 21 44 23 9 0 0 31 25 48
2017 FI-03 0 20 37 40 3 0 0 43 20 30
2017 FI-04 18 14 32 30 6 0 0 35 32 21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 38 4 1 1 1 0 94 1 136
2020 FI-01 66 32 0 0 0 3 0 100 0 38
2020 FI-02 47 38 9 3 0 3 0 88 3 34
2020 FI-03 42 50 8 0 0 0 0 92 0 36
2020 FI-04 62 35 0 0 4 0 0 96 4 26
2019 FI 34 35 17 6 2 6 0 74 9 124
2019 FI-01 48 28 24 0 0 0 0 76 0 25
2019 FI-02 24 37 22 5 2 10 0 68 8 41
2019 FI-03 33 47 10 7 0 3 0 83 7 30
2019 FI-04 35 30 13 13 4 4 0 68 18 23
2018 FI 33 48 15 1 2 2 1 83 2 130
2018 FI-01 26 48 15 0 7 4 0 77 8 27
2018 FI-02 29 50 15 2 0 2 2 83 2 48
2018 FI-03 35 53 12 0 0 0 0 88 0 34
2018 FI-04 53 32 16 0 0 0 0 84 0 19
2017 FI 23 43 23 4 3 4 0 68 7 139
2017 FI-01 22 41 23 3 0 11 0 71 3 36
2017 FI-02 21 44 23 4 4 5 0 67 9 48
2017 FI-03 16 45 32 3 3 0 0 61 6 31
2017 FI-04 35 42 9 9 5 0 0 77 14 21

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 33 9 4 2 1 0 84 7 137
2020 FI-01 59 31 5 5 0 0 0 90 5 39
2020 FI-02 39 30 21 0 6 3 0 72 6 33
2020 FI-03 44 42 8 3 0 3 0 89 3 36
2020 FI-04 56 26 4 11 4 0 0 81 15 27

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 22 16 9 4 1 0 70 14 138
2020 FI-01 46 21 18 10 5 0 0 67 15 39
2020 FI-02 41 21 24 6 6 3 0 64 12 34
2020 FI-03 50 31 14 6 0 0 0 81 6 36
2020 FI-04 48 19 7 19 7 0 0 67 26 27

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 26 11 2 1 2 0 85 4 136
2020 FI-01 64 18 13 3 0 3 0 84 3 39
2020 FI-02 53 21 15 3 3 6 0 78 6 34
2020 FI-03 61 33 6 0 0 0 0 94 0 36
2020 FI-04 48 32 12 4 4 0 0 80 8 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 30 15 3 1 1 0 80 4 138
2020 FI-01 51 36 10 0 0 3 0 89 0 39
2020 FI-02 41 24 24 6 3 3 0 67 9 34
2020 FI-03 50 39 11 0 0 0 0 89 0 36
2020 FI-04 52 19 19 7 4 0 0 70 11 27
2019 FI 29 42 19 2 4 5 0 74 6 125
2019 FI-01 42 31 19 0 0 8 0 79 0 26
2019 FI-02 32 37 22 0 5 5 0 72 5 41
2019 FI-03 20 63 10 3 3 0 0 83 7 30
2019 FI-04 22 35 30 4 4 4 0 59 9 23
2018 FI 33 44 15 5 2 1 1 78 7 129
2018 FI-01 26 48 15 4 7 0 0 74 11 27
2018 FI-02 33 40 15 6 2 2 2 76 9 48
2018 FI-03 38 44 15 3 0 0 0 82 3 34
2018 FI-04 32 47 16 5 0 0 0 79 5 19
2017 FI 21 57 13 5 1 2 0 80 7 138
2017 FI-01 14 66 9 0 3 8 0 88 3 36
2017 FI-02 25 48 14 10 2 0 0 73 12 48
2017 FI-03 16 68 16 0 0 0 0 84 0 31
2017 FI-04 37 48 10 5 0 0 0 85 5 20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 33 5 1 1 1 0 93 2 138
2020 FI-01 67 31 3 0 0 0 0 97 0 39
2020 FI-02 50 38 6 0 3 3 0 91 3 34
2020 FI-03 56 36 3 3 0 3 0 94 3 36
2020 FI-04 59 26 11 4 0 0 0 85 4 27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 32 5 2 1 1 0 91 4 137
2020 FI-01 62 38 0 0 0 0 0 100 0 39
2020 FI-02 55 27 12 0 3 3 0 84 3 33
2020 FI-03 56 31 8 3 3 0 0 86 6 36
2020 FI-04 63 30 0 7 0 0 0 93 7 27

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 28 15 2 1 2 1 82 3 136
2020 FI-01 54 28 15 0 0 0 3 84 0 39
2020 FI-02 50 12 26 3 3 6 0 66 6 34
2020 FI-03 43 40 9 6 0 3 0 85 6 35
2020 FI-04 62 31 8 0 0 0 0 92 0 26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 29 6 1 0 1 0 93 1 138
2020 FI-01 69 26 5 0 0 0 0 95 0 39
2020 FI-02 53 26 15 3 0 3 0 82 3 34
2020 FI-03 56 39 0 3 0 3 0 97 3 36
2020 FI-04 74 22 4 0 0 0 0 96 0 27

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 76 14 5 0 0 5 0 95 0 138
2020 FI-01 72 15 10 0 0 3 0 89 0 39
2020 FI-02 76 12 3 0 0 9 0 97 0 34
2020 FI-03 75 19 0 0 0 6 0 100 0 36
2020 FI-04 85 4 7 0 0 4 0 92 0 27

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 67 24 4 2 0 3 0 94 2 137
2020 FI-01 72 28 0 0 0 0 0 100 0 39
2020 FI-02 61 24 9 0 0 6 0 90 0 33
2020 FI-03 67 22 6 3 0 3 0 91 3 36
2020 FI-04 67 22 0 7 0 4 0 92 8 27

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 58 28 9 3 2 1 0 86 5 137
2020 FI-01 62 23 10 3 3 0 0 85 5 39
2020 FI-02 45 33 9 6 3 3 0 81 9 33
2020 FI-03 64 28 8 0 0 0 0 92 0 36
2020 FI-04 59 26 7 4 4 0 0 85 7 27

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 68 24 4 1 1 1 0 93 2 138
2020 FI-01 69 26 3 3 0 0 0 95 3 39
2020 FI-02 59 24 9 0 6 3 0 85 6 34
2020 FI-03 69 25 3 0 0 3 0 97 0 36
2020 FI-04 78 19 4 0 0 0 0 96 0 27

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 42 20 8 2 0 3 69 10 60
2020 FI-03 23 42 19 12 0 0 4 68 12 26
2020 FI-04 30 35 22 9 4 0 0 65 13 23
2019 FI 18 50 15 12 0 0 5 72 12 60
2019 FI-03 15 40 20 15 0 0 10 61 17 20
2019 FI-04 22 61 9 9 0 0 0 83 9 23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 100 0 60
2020 FI-03 100 0 26
2020 FI-04 100 0 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 37 13 12 3 0 0 72 15 60
2020 FI-03 35 46 4 15 0 0 0 81 15 26
2020 FI-04 35 22 22 13 9 0 0 57 22 23
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 137
2020 FI-01 15 85 39
2020 FI-02 3 97 34
2020 FI-03 6 94 36
2020 FI-04 8 92 26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 10 90 137
2020 FI-01 18 82 39
2020 FI-02 3 97 34
2020 FI-03 6 94 35
2020 FI-04 15 85 27
2019 FI 14 86 125
2019 FI-01 12 88 26
2019 FI-02 22 78 41
2019 FI-03 13 87 30
2019 FI-04 9 91 23
2017 FI 16 84 139
2017 FI-01 27 73 36
2017 FI-03 19 81 31
2014 FI 10 90 113

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 29 71 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 79 21 14
2019 FI 78 22 18
2017 FI 81 19 22
2017 FI-01 89 11 10
2014 FI 82 18 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 36 9 9 0 0 0 82 9 11
2019 FI 43 36 7 7 7 0 0 79 14 14
2017 FI 56 28 6 11 0 0 0 83 11 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 25 9 5 1 2 3 84 7 138
2020 FI-01 64 23 5 3 0 3 3 92 3 39
2020 FI-02 50 18 15 6 3 3 6 74 10 34
2020 FI-03 53 33 6 6 0 3 0 89 6 36
2020 FI-04 56 22 11 7 4 0 0 78 11 27
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 46 9 0 51 49 138
2020 FI-01 49 46 5 0 49 51 39
2020 FI-02 44 47 9 0 52 48 34
2020 FI-03 39 53 8 0 58 42 36
2020 FI-04 44 37 19 0 45 55 27

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 61
2020 FI-01 42 58 19
2020 FI-02 33 67 15
2020 FI-03 29 71 14
2020 FI-04 17 83 12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 8 13 30 31 0 3 24 63 61
2020 FI-01 32 16 21 5 26 0 0 47 32 19
2020 FI-02 7 7 7 33 47 0 0 13 80 15
2020 FI-03 14 7 0 36 29 0 14 25 75 14
2020 FI-04 0 0 25 50 25 0 0 0 75 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 5 10 11 21 44 2 7 16 71 61
2020 FI-01 11 21 5 16 37 5 5 35 59 19
2020 FI-02 0 7 7 27 60 0 0 7 87 15
2020 FI-03 7 7 14 29 29 0 14 17 67 14
2020 FI-04 0 0 25 8 58 0 8 0 73 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 17 16 4 8 1 9 69 14 138
2020 FI-01 49 13 15 3 10 3 8 69 14 39
2020 FI-02 32 18 18 9 9 3 12 59 21 34
2020 FI-03 56 19 11 0 8 0 6 79 9 36
2020 FI-04 41 15 22 7 4 0 11 63 13 27
2019 FI 38 18 14 10 14 1 5 60 25 125
2019 FI-01 50 15 8 4 12 0 12 74 17 26
2019 FI-02 29 24 12 17 12 2 2 56 31 41
2019 FI-03 43 17 13 7 20 0 0 60 27 30
2019 FI-04 30 17 17 9 17 0 9 52 29 23
2018 FI 48 15 9 12 7 1 8 70 20 130
2018 FI-01 52 11 11 19 0 4 4 68 20 27
2018 FI-02 44 19 6 10 8 0 13 71 21 48
2018 FI-03 50 12 12 12 9 0 6 66 22 34
2018 FI-04 53 21 5 5 11 0 5 78 17 19
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