2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	45	43	5	7	88	7	204
2020	EN-03	45	45	0	10	90	10	20
2020	EN-04	41	46	8	4	88	4	114
2020	EN-05	48	37	2	13	85	13	52

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	80	14	3	1	0	1	0	96	1	204
2020	EN-03	80	20	0	0	0	0	0	100	0	20
2020	EN-04	77	16	4	1	0	2	1	95	1	114
2020	EN-05	83	12	4	2	0	0	0	94	2	52
2017	EN	63	27	6	0	2	1	1	92	2	175
2017	EN-03	80	20	0	0	0	0	0	100	0	10
2017	EN-04	60	29	6	0	2	2	1	91	2	108
2017	EN-05	68	24	5	0	2	0	0	93	2	41
2014	EN	62	24	10	1	1	0	1	87	3	153
2014	EN-03	53	24	12	6	0	0	6	81	6	17
2014	EN-04	61	26	13	0	0	0	0	87	0	87
2014	EN-05	65	23	8	3	3	0	0	88	5	40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	35	7	6	0	86	6	204
2020	EN-03	55	35	5	5	0	90	5	20
2020	EN-04	50	35	9	6	0	85	6	114
2020	EN-05	50	38	6	6	0	88	6	52
2019	EN	39	36	8	13	3	75	17	178
2019	EN-03	33	29	14	24	0	62	24	21
2019	EN-04	43	36	10	10	1	79	11	98
2019	EN-05	34	39	0	18	9	73	27	44
2017	EN	38	33	9	15	5	71	20	175
2017	EN-03	50	40	0	10	0	90	10	10
2017	EN-04	40	31	6	17	6	71	22	108
2017	EN-05	29	27	20	20	5	56	24	41
2014	EN	33	36	10	15	7	69	22	153
2014	EN-03	18	47	18	12	6	65	18	17
2014	EN-04	34	33	11	15	6	68	21	87
2014	EN-05	38	33	0	20	10	70	30	40

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	43	12	9	3	0	1	76	12	204
2020	EN-03	45	30	15	10	0	0	0	75	10	20
2020	EN-04	26	44	15	9	4	1	1	71	13	114
2020	EN-05	31	46	8	12	2	0	2	78	14	52
2019	EN	28	34	14	12	13	0	0	61	25	176
2019	EN-03	38	33	14	10	5	0	0	71	14	21
2019	EN-04	28	34	8	15	15	0	0	63	29	96
2019	EN-05	27	30	23	9	11	0	0	57	20	44
2018	EN	21	49	9	15	5	0	1	71	20	163
2018	EN-02	36	55	0	9	0	0	0	91	9	11
2018	EN-03	50	31	6	13	0	0	0	81	13	16
2018	EN-04	15	52	9	15	8	0	1	67	23	87
2018	EN-05	20	48	9	20	2	0	0	68	23	44
2017	EN	18	34	16	21	11	0	0	52	32	175
2017	EN-03	40	50	0	10	0	0	0	90	10	10
2017	EN-04	21	33	12	24	9	0	0	55	33	108
2017	EN-05	5	24	32	22	17	0	0	29	39	41
2014	EN	24	46	16	9	4	0	0	71	13	153
2014	EN-03	18	53	24	6	0	0	0	71	6	17
2014	EN-04	28	43	17	8	5	0	0	70	13	87
2014	EN-05	20	55	8	13	5	0	0	75	18	40

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	54	34	7	3	1	0	0	89	4	203
2020	EN-03	60	15	15	10	0	0	0	75	10	20
2020	EN-04	50	39	8	4	0	0	0	89	4	114
2020	EN-05	55	37	4	0	4	0	0	92	4	51
2019	EN	42	41	6	8	2	1	0	83	10	174
2019	EN-03	50	40	0	5	5	0	0	90	10	20
2019	EN-04	43	42	5	8	1	1	0	85	9	96
2019	EN-05	33	44	9	9	5	0	0	77	14	43
2017	EN	44	41	6	6	2	0	1	86	8	174
2017	EN-03	50	50	0	0	0	0	0	100	0	10
2017	EN-04	48	36	8	5	2	0	1	85	7	108
2017	EN-05	35	47	5	8	3	0	3	85	10	40
2014	EN	41	41	11	5	2	1	0	82	7	153
2014	EN-03	65	29	0	0	6	0	0	94	6	17
2014	EN-04	36	41	15	7	1	0	0	77	8	87
2014	EN-05	40	45	8	3	3	3	0	87	5	40

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	34	6	8	0	0	0	85	9	204
2020	EN-03	55	20	10	15	0	0	0	75	15	20
2020	EN-04	49	38	7	4	0	1	1	88	4	114
2020	EN-05	42	37	6	13	2	0	0	79	15	52
2019	EN	47	30	12	10	2	0	0	76	12	178
2019	EN-03	38	48	10	0	5	0	0	86	5	21
2019	EN-04	53	23	12	10	1	0	0	77	11	98
2019	EN-05	39	36	7	14	5	0	0	75	18	44
2018	EN	48	32	9	7	3	0	1	80	10	164
2018	EN-02	55	36	9	0	0	0	0	91	0	11
2018	EN-03	81	6	6	6	0	0	0	88	6	16
2018	EN-04	43	34	11	7	3	0	1	78	10	87
2018	EN-05	49	31	4	11	4	0	0	80	16	45
2017	EN	49	30	10	6	5	0	0	79	11	175
2017	EN-03	50	30	10	10	0	0	0	80	10	10
2017	EN-04	52	30	9	6	4	0	0	81	9	108
2017	EN-05	39	34	12	10	5	0	0	73	15	41
2014	EN	35	39	8	13	4	0	0	75	17	153
2014	EN-03	35	41	6	12	6	0	0	76	18	17
2014	EN-04	40	39	9	8	3	0	0	79	11	87
2014	EN-05	30	40	3	23	5	0	0	70	28	40

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	43	7	4	1	87	6	203
2020	EN-03	35	35	20	5	5	70	10	20
2020	EN-04	41	46	5	6	1	88	7	114
2020	EN-05	46	42	8	2	2	88	4	52
2019	EN	39	38	10	8	4	77	12	177
2019	EN-03	29	43	14	5	10	71	14	21
2019	EN-04	37	41	11	8	2	78	10	97
2019	EN-05	43	39	7	7	5	82	11	44
2018	EN	39	40	13	5	2	80	7	163
2018	EN-02	36	45	18	0	0	82	0	11
2018	EN-03	38	31	25	0	6	69	6	16
2018	EN-04	32	48	11	6	2	80	8	87
2018	EN-05	52	30	9	7	2	82	9	44
2017	EN	37	47	9	3	5	84	7	175
2017	EN-03	40	50	0	0	10	90	10	10
2017	EN-04	37	49	8	3	3	86	6	108
2017	EN-05	36	44	7	5	7	80	12	41
2014	EN	29	50	12	7	1	80	8	153
2014	EN-03	29	29	35	6	0	59	6	17
2014	EN-04	30	48	13	8	1	78	9	87
2014	EN-05	33	60	5	3	0	93	3	40

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	40	13	11	4	0	0	72	15	204
2020	EN-03	35	40	5	10	5	0	5	79	16	20
2020	EN-04	32	38	17	10	4	1	0	70	13	114
2020	EN-05	27	42	12	15	4	0	0	69	19	52
2019	EN	25	36	20	12	7	0	0	61	19	178
2019	EN-03	38	29	24	5	5	0	0	67	10	21
2019	EN-04	27	33	23	10	7	0	0	59	17	98
2019	EN-05	16	43	14	20	7	0	0	59	27	44
2018	EN	25	40	17	9	8	1	1	66	17	163
2018	EN-02	55	36	9	0	0	0	0	91	0	11
2018	EN-03	44	38	13	6	0	0	0	81	6	16
2018	EN-04	21	37	16	10	13	1	1	60	24	86
2018	EN-05	18	47	22	9	4	0	0	64	13	45
2017	EN	18	46	19	9	7	1	1	65	16	175
2017	EN-03	30	60	10	0	0	0	0	90	0	10
2017	EN-04	20	46	19	7	6	0	0	67	14	108
2017	EN-05	10	39	24	17	10	0	0	49	27	41
2014	EN	19	44	18	10	8	0	0	63	18	153
2014	EN-03	29	29	18	12	12	0	0	59	24	17
2014	EN-04	17	48	18	7	9	0	0	66	16	87
2014	EN-05	20	40	20	13	8	0	0	60	20	40

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	43	9	8	3	80	11	201
2020	EN-03	50	30	10	5	5	80	10	20
2020	EN-04	32	48	10	8	3	80	11	113
2020	EN-05	34	44	8	10	4	78	14	50
2019	EN	25	46	13	10	6	71	16	178
2019	EN-03	33	43	19	0	5	76	5	21
2019	EN-04	27	49	11	9	4	76	13	98
2019	EN-05	20	48	9	14	9	68	23	44
2018	EN	33	42	12	7	6	75	13	163
2018	EN-02	27	64	0	9	0	91	9	11
2018	EN-03	47	33	13	0	7	80	7	15
2018	EN-04	30	41	15	8	6	71	14	87
2018	EN-05	31	44	9	9	7	76	16	45
2017	EN	30	42	11	10	7	72	17	175
2017	EN-03	60	40	0	0	0	100	0	10
2017	EN-04	31	44	9	8	7	75	16	108
2017	EN-05	22	41	15	15	7	63	22	41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	55	36	4	4	0	0	92	4	203
2020	EN-03	45	50	5	0	0	0	95	0	20
2020	EN-04	56	36	4	4	0	0	92	4	113
2020	EN-05	54	35	4	8	0	0	88	8	52
2019	EN	48	37	7	4	4	0	85	8	177
2019	EN-03	43	52	5	0	0	0	95	0	21
2019	EN-04	49	35	7	4	4	0	85	8	97
2019	EN-05	50	32	9	5	5	0	82	9	44
2018	EN	52	33	9	5	1	1	85	6	164
2018	EN-02	82	18	0	0	0	0	100	0	11
2018	EN-03	56	25	13	6	0	0	81	6	16
2018	EN-04	46	39	9	3	1	1	86	5	87
2018	EN-05	51	31	9	7	2	0	82	9	45
2017	EN	42	41	7	6	5	0	83	10	175
2017	EN-03	50	50	0	0	0	0	100	0	10
2017	EN-04	41	43	7	5	5	0	83	9	108
2017	EN-05	42	39	2	10	7	0	80	17	41
2014	EN	35	46	13	2	3	1	82	5	153
2014	EN-03	35	41	12	0	12	0	76	12	17
2014	EN-04	41	40	11	3	2	1	83	6	87
2014	EN-05	30	53	15	0	3	0	83	3	40

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	36	14	6	3	0	77	9	203
2020	EN-03	35	35	25	0	5	0	70	5	20
2020	EN-04	42	35	13	7	2	0	78	9	113
2020	EN-05	37	40	13	8	2	0	77	10	52
2019	EN	35	37	11	8	8	1	72	16	178
2019	EN-03	43	43	0	5	10	0	86	14	21
2019	EN-04	35	35	12	9	8	1	70	18	98
2019	EN-05	36	41	9	7	7	0	77	14	44
2018	EN	35	42	10	6	7	0	77	13	162
2018	EN-02	36	64	0	0	0	0	100	0	11
2018	EN-03	50	25	19	0	6	0	75	6	16
2018	EN-04	30	41	13	7	9	0	71	16	86
2018	EN-05	34	50	5	7	5	0	84	11	44
2017	EN	29	43	11	10	6	0	73	16	175
2017	EN-03	40	50	10	0	0	0	90	0	10
2017	EN-04	30	44	10	10	6	0	73	17	108
2017	EN-05	24	41	15	12	7	0	66	20	41

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	60	28	9	2	0	89	2	204
2020	EN-03	50	25	20	5	0	75	5	20
2020	EN-04	61	26	9	3	1	88	4	114
2020	EN-05	58	37	6	0	0	94	0	52
2019	EN	57	29	11	2	1	87	3	178
2019	EN-03	38	43	10	5	5	81	10	21
2019	EN-04	59	28	11	1	1	87	2	98
2019	EN-05	59	34	7	0	0	93	0	44
2018	EN	57	30	10	2	1	87	3	164
2018	EN-02	55	36	9	0	0	91	0	11
2018	EN-03	50	31	13	6	0	81	6	16
2018	EN-04	59	29	10	1	1	87	2	87
2018	EN-05	56	33	9	2	0	89	2	45
2017	EN	58	33	6	3	1	90	4	175
2017	EN-03	60	30	10	0	0	90	0	10
2017	EN-04	59	31	5	4	1	91	5	108
2017	EN-05	59	32	5	5	0	90	5	41
2014	EN	56	38	6	0	0	94	0	152
2014	EN-03	35	59	6	0	0	94	0	17
2014	EN-04	57	37	6	0	0	94	0	87
2014	EN-05	63	33	5	0	0	95	0	40

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	40	42	8	7	2	0	82	9	203
2020	EN-03	45	30	15	5	5	0	75	10	20
2020	EN-04	40	43	7	7	3	0	83	10	113
2020	EN-05	33	52	6	10	0	0	85	10	52
2019	EN	35	36	14	10	5	0	71	15	176
2019	EN-03	33	33	19	10	5	0	67	14	21
2019	EN-04	34	41	10	9	5	0	75	14	97
2019	EN-05	30	37	16	12	5	0	67	16	43
2018	EN	37	40	14	4	4	0	78	9	161
2018	EN-02	27	73	0	0	0	0	100	0	11
2018	EN-03	31	56	6	6	0	0	88	6	16
2018	EN-04	38	35	16	3	7	0	73	10	86
2018	EN-05	37	40	16	5	2	0	77	7	43
2017	EN	26	53	11	6	4	1	79	10	175
2017	EN-03	30	60	10	0	0	0	90	0	10
2017	EN-04	28	53	10	5	5	0	81	9	108
2017	EN-05	20	56	10	10	5	0	76	15	41
2014	EN	19	54	10	10	7	0	73	17	153
2014	EN-03	24	59	6	0	12	0	82	12	17
2014	EN-04	20	52	13	10	6	0	71	16	87
2014	EN-05	20	55	8	13	5	0	75	18	40

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	33	38	15	10	4	71	14	204
2020	EN-03	25	45	20	5	5	70	10	20
2020	EN-04	35	36	14	10	5	71	15	114
2020	EN-05	25	42	19	12	2	67	13	52
2019	EN	29	31	21	10	10	60	19	178
2019	EN-03	29	38	19	10	5	67	14	21
2019	EN-04	29	31	21	10	9	59	19	98
2019	EN-05	25	32	20	11	11	57	23	44
2018	EN	32	35	22	6	6	67	11	160
2018	EN-02	45	27	27	0	0	73	0	11
2018	EN-03	31	50	13	0	6	81	6	16
2018	EN-04	31	35	22	6	6	66	12	85
2018	EN-05	26	35	26	9	5	60	14	43
2017	EN	29	35	17	13	6	64	19	175
2017	EN-03	50	40	0	10	0	90	10	10
2017	EN-04	30	34	19	11	6	64	18	108
2017	EN-05	20	39	17	17	7	58	24	41
2014	EN	22	41	17	14	7	63	20	153
2014	EN-03	18	47	6	18	12	65	29	17
2014	EN-04	23	37	16	16	8	60	24	87
2014	EN-05	23	45	20	10	3	68	13	40

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	34	41	14	8	1	0	1	76	10	203
2020	EN-03	30	30	20	5	5	0	10	67	11	20
2020	EN-04	37	41	12	10	0	0	0	78	10	113
2020	EN-05	25	48	19	8	0	0	0	73	8	52
2019	EN	26	40	16	10	6	1	0	67	17	174
2019	EN-03	38	38	14	5	5	0	0	76	10	21
2019	EN-04	28	43	17	6	4	1	0	72	11	95
2019	EN-05	19	35	14	21	12	0	0	53	33	43
2018	EN	30	41	15	7	6	1	0	72	13	163
2018	EN-02	27	45	18	0	0	9	0	80	0	11
2018	EN-03	50	38	6	6	0	0	0	88	6	16
2018	EN-04	28	38	21	5	8	0	0	66	13	86
2018	EN-05	24	49	9	13	4	0	0	73	18	45
2017	EN	30	43	11	9	6	0	1	73	15	175
2017	EN-03	40	60	0	0	0	0	0	100	0	10
2017	EN-04	30	45	12	6	7	0	0	75	13	108
2017	EN-05	27	36	10	20	5	0	2	65	25	41
2014	EN	20	45	17	12	7	0	0	64	18	152
2014	EN-03	18	47	18	12	6	0	0	65	18	17
2014	EN-04	21	47	16	10	6	0	0	67	16	86
2014	EN-05	20	40	18	18	5	0	0	60	23	40

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	37	7	4	1	88	5	204
2020	EN-03	50	30	10	10	0	80	10	20
2020	EN-04	51	39	5	4	1	89	5	114
2020	EN-05	48	38	10	2	2	87	4	52
2019	EN	41	42	11	5	2	83	7	178
2019	EN-03	38	38	5	14	5	76	19	21
2019	EN-04	39	46	11	3	1	85	4	98
2019	EN-05	39	43	14	2	2	82	5	44
2018	EN	49	39	6	5	1	88	5	164
2018	EN-02	64	18	18	0	0	82	0	11
2018	EN-03	50	25	13	13	0	75	13	16
2018	EN-04	48	45	5	2	0	93	2	87
2018	EN-05	47	40	4	7	2	87	9	45
2017	EN	36	49	8	4	3	85	7	174
2017	EN-03	50	40	0	0	10	90	10	10
2017	EN-04	34	53	9	2	2	87	4	107
2017	EN-05	37	46	5	7	5	83	12	41
2014	EN	36	51	11	1	1	87	2	153
2014	EN-03	24	53	24	0	0	76	0	17
2014	EN-04	44	44	9	2	1	87	3	87
2014	EN-05	33	58	10	0	0	90	0	40

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	37	24	8	7	0	0	61	15	202
2020	EN-03	50	20	25	0	5	0	0	70	5	20
2020	EN-04	26	39	23	7	4	0	0	65	12	112
2020	EN-05	12	35	25	15	13	0	0	46	29	52
2019	EN	28	37	18	9	8	1	1	65	17	178
2019	EN-03	38	43	19	0	0	0	0	81	0	21
2019	EN-04	36	35	14	7	6	1	1	72	14	98
2019	EN-05	9	32	27	18	14	0	0	41	32	44
2018	EN	24	37	18	12	9	0	0	62	21	164
2018	EN-02	36	55	0	9	0	0	0	91	9	11
2018	EN-03	38	56	6	0	0	0	0	94	0	16
2018	EN-04	28	33	23	9	7	0	0	61	16	87
2018	EN-05	13	33	18	18	18	0	0	47	36	45
2017	EN	29	38	18	9	6	0	0	67	15	175
2017	EN-03	30	40	30	0	0	0	0	70	0	10
2017	EN-04	34	41	13	8	4	0	0	75	12	108
2017	EN-05	12	32	32	12	12	0	0	44	24	41
2014	EN	18	41	24	9	8	0	0	59	17	153
2014	EN-03	29	35	24	6	6	0	0	65	12	17
2014	EN-04	20	46	28	3	3	0	0	66	7	87
2014	EN-05	5	38	23	20	15	0	0	43	35	40

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	4	23	37	23	13	0	0	36	27	204
2020	EN-03	0	25	15	40	20	0	0	60	25	20
2020	EN-04	4	21	39	23	13	0	0	36	25	114
2020	EN-05	4	27	46	15	8	0	0	23	31	52
2019	EN	9	22	43	20	6	0	0	27	30	176
2019	EN-03	0	25	40	30	5	0	0	35	25	20
2019	EN-04	8	16	44	22	9	0	0	31	25	97
2019	EN-05	11	30	41	16	2	0	0	18	41	44
2018	EN	10	21	46	19	2	2	1	21	31	164
2018	EN-02	0	36	27	18	9	0	9	30	40	11
2018	EN-03	6	6	56	31	0	0	0	31	13	16
2018	EN-04	10	17	45	21	2	3	1	24	29	87
2018	EN-05	13	27	49	11	0	0	0	11	40	45
2017	EN	7	26	40	16	7	1	2	24	35	175
2017	EN-03	0	10	30	40	20	0	0	60	10	10
2017	EN-04	7	21	42	17	9	2	2	27	30	108
2017	EN-05	7	39	41	7	2	0	2	10	48	41
2014	EN	10	26	38	20	6	0	1	26	36	152
2014	EN-03	18	18	35	24	6	0	0	29	35	17
2014	EN-04	7	26	35	23	8	0	1	32	33	86
2014	EN-05	10	30	50	10	0	0	0	10	40	40

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	2	7	22	37	29	1	0	68	10	204
2020	EN-03	0	5	15	40	40	0	0	80	5	20
2020	EN-04	2	8	19	39	30	2	0	71	10	114
2020	EN-05	4	8	35	35	17	2	0	53	12	52
2019	EN	5	13	30	36	15	1	1	51	18	177
2019	EN-03	0	14	29	43	14	0	0	57	14	21
2019	EN-04	4	11	29	37	15	1	2	54	16	97
2019	EN-05	9	11	41	30	9	0	0	39	20	44
2018	EN	6	18	25	36	12	2	1	49	25	163
2018	EN-02	9	0	0	64	18	0	9	90	10	11
2018	EN-03	0	13	13	56	19	0	0	75	13	16
2018	EN-04	6	19	27	29	14	5	1	46	26	86
2018	EN-05	9	27	27	33	4	0	0	38	36	45
2017	EN	7	15	26	26	20	2	3	49	24	175
2017	EN-03	0	0	30	30	40	0	0	70	0	10
2017	EN-04	7	14	23	25	23	4	4	52	23	108
2017	EN-05	10	22	34	20	12	0	2	33	33	41
2014	EN	8	18	27	29	14	2	1	45	27	153
2014	EN-03	6	12	41	35	0	6	0	38	19	17
2014	EN-04	8	20	22	31	16	2	1	49	29	87
2014	EN-05	8	20	33	30	10	0	0	40	28	40

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	10	21	33	22	13	0	0	35	31	203
2020	EN-03	15	45	30	10	0	0	0	10	60	20
2020	EN-04	8	19	32	28	13	0	0	42	27	113
2020	EN-05	12	19	42	15	8	2	2	24	32	52
2019	EN	14	25	33	20	7	1	0	28	39	174
2019	EN-03	24	29	33	10	5	0	0	14	52	21
2019	EN-04	13	20	33	26	7	1	0	33	33	94
2019	EN-05	11	27	36	16	9	0	0	25	39	44
2018	EN	11	28	30	25	4	1	1	29	39	161
2018	EN-02	9	27	36	27	0	0	0	27	36	11
2018	EN-03	0	31	31	25	13	0	0	38	31	16
2018	EN-04	15	26	27	27	2	2	1	30	42	86
2018	EN-05	7	30	36	20	5	0	2	26	37	44
2017	EN	16	26	30	17	9	2	1	26	43	175
2017	EN-03	20	40	20	20	0	0	0	20	60	10
2017	EN-04	12	23	33	16	11	3	2	28	37	108
2017	EN-05	24	22	27	22	5	0	0	27	46	41
2014	EN	17	30	31	13	7	0	3	20	48	153
2014	EN-03	29	41	29	0	0	0	0	0	71	17
2014	EN-04	13	29	32	16	8	0	2	25	42	87
2014	EN-05	18	35	28	13	3	0	5	16	55	40

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	8	14	41	21	15	0	0	37	22	201
2020	EN-03	5	20	30	20	25	0	0	45	25	20
2020	EN-04	4	12	45	22	17	0	0	39	16	112
2020	EN-05	17	17	38	25	2	0	0	27	35	52
2019	EN	8	18	40	28	6	0	0	34	26	177
2019	EN-03	5	14	48	33	0	0	0	33	19	21
2019	EN-04	6	15	35	34	9	0	0	43	22	97
2019	EN-05	18	23	45	14	0	0	0	14	41	44
2018	EN	11	18	39	24	5	2	1	30	30	164
2018	EN-02	0	0	36	45	18	0	0	64	0	11
2018	EN-03	0	6	56	19	19	0	0	38	6	16
2018	EN-04	6	16	45	26	2	3	1	30	23	87
2018	EN-05	29	31	18	18	4	0	0	22	60	45
2017	EN	8	21	32	27	12	1	0	39	28	173
2017	EN-03	0	10	80	10	0	0	0	10	10	10
2017	EN-04	6	13	30	35	16	1	0	51	19	107
2017	EN-05	12	42	27	15	5	0	0	20	54	41
2014	EN	11	21	31	32	5	0	1	37	32	152
2014	EN-03	0	18	41	41	0	0	0	41	18	17
2014	EN-04	8	17	33	35	6	0	1	41	26	86
2014	EN-05	20	28	28	23	3	0	0	25	48	40

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	9	20	31	22	14	3	0	38	30	201
2020	EN-03	5	20	30	20	15	10	0	39	28	20
2020	EN-04	9	17	31	24	18	3	0	42	26	114
2020	EN-05	10	31	33	22	4	0	0	27	41	49
2019	EN	12	21	33	22	10	1	2	32	34	178
2019	EN-03	14	14	43	19	10	0	0	29	29	21
2019	EN-04	11	16	31	24	12	1	4	39	29	98
2019	EN-05	16	34	32	14	5	0	0	18	50	44
2018	EN	15	24	31	22	3	2	4	26	41	162
2018	EN-02	9	9	36	27	18	0	0	45	18	11
2018	EN-03	0	7	33	47	7	0	7	57	7	15
2018	EN-04	8	27	35	22	1	3	3	25	38	86
2018	EN-05	33	24	22	13	2	0	4	16	60	45
2017	EN	17	21	30	19	9	3	2	30	39	175
2017	EN-03	0	20	70	10	0	0	0	10	20	10
2017	EN-04	14	17	29	23	10	4	4	36	33	108
2017	EN-05	29	27	24	15	5	0	0	20	56	41
2014	EN	18	29	34	12	4	1	2	17	48	153
2014	EN-03	18	35	35	6	6	0	0	12	53	17
2014	EN-04	11	30	37	15	3	1	2	19	43	87
2014	EN-05	33	23	35	8	0	0	3	8	56	40

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	3	8	20	36	29	1	2	67	12	203
2020	EN-03	10	5	25	20	40	0	0	60	15	20
2020	EN-04	3	6	18	39	28	2	4	71	9	114
2020	EN-05	4	10	22	47	18	0	0	65	14	51
2019	EN	5	7	29	32	22	3	1	57	13	176
2019	EN-03	10	14	19	33	19	5	0	55	25	21
2019	EN-04	4	4	29	36	21	4	1	60	9	96
2019	EN-05	5	11	30	25	27	2	0	53	16	44
2018	EN	6	13	23	34	15	5	4	54	21	163
2018	EN-02	0	9	27	27	18	9	9	56	11	11
2018	EN-03	0	19	13	38	25	6	0	67	20	16
2018	EN-04	2	13	20	35	17	7	6	60	17	86
2018	EN-05	18	11	31	31	9	0	0	40	29	45
2017	EN	10	14	21	29	18	5	4	52	26	175
2017	EN-03	10	20	20	20	30	0	0	50	30	10
2017	EN-04	7	14	20	31	18	6	5	54	24	108
2017	EN-05	17	12	17	29	20	0	5	51	31	41
2014	EN	5	12	26	32	17	1	7	54	19	152
2014	EN-03	12	24	24	29	12	0	0	41	35	17
2014	EN-04	2	7	28	40	16	2	5	60	10	86
2014	EN-05	8	13	23	25	20	0	13	51	23	40

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	13	21	35	17	12	0	1	30	35	204
2020	EN-03	20	40	25	10	5	0	0	15	60	20
2020	EN-04	11	18	37	18	12	1	2	32	31	114
2020	EN-05	15	23	35	17	10	0	0	27	38	52
2019	EN	14	26	33	19	6	0	2	25	40	177
2019	EN-03	14	24	38	19	0	0	5	20	40	21
2019	EN-04	13	21	33	22	8	0	3	31	35	97
2019	EN-05	9	36	36	14	5	0	0	18	45	44
2018	EN	9	26	36	16	9	1	2	26	36	164
2018	EN-02	0	27	18	27	27	0	0	55	27	11
2018	EN-03	0	31	50	13	6	0	0	19	31	16
2018	EN-04	8	22	37	21	7	2	3	29	32	87
2018	EN-05	16	33	33	9	9	0	0	18	49	45
2017	EN	18	24	34	11	7	3	3	19	44	175
2017	EN-03	20	20	30	20	10	0	0	30	40	10
2017	EN-04	14	27	33	12	8	3	3	22	43	108
2017	EN-05	27	17	41	5	5	0	5	10	46	41
2014	EN	18	29	36	12	3	1	1	15	48	153
2014	EN-03	35	24	41	0	0	0	0	0	59	17
2014	EN-04	15	26	34	17	5	1	1	22	42	87
2014	EN-05	15	40	35	8	0	0	3	8	56	40

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	2	12	41	33	12	0	45	14	202
2020	EN-03	0	10	60	20	10	0	30	10	20
2020	EN-04	3	12	42	32	12	0	44	14	112
2020	EN-05	2	13	37	40	8	0	48	15	52
2019	EN	8	16	42	27	6	1	33	24	177
2019	EN-03	10	24	48	19	0	0	19	33	21
2019	EN-04	9	15	34	32	8	1	41	25	97
2019	EN-05	2	16	57	23	2	0	25	18	44

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	34	29	13	9	4	8	3	71	14	203
2020	EN-03	55	20	10	0	5	5	5	83	6	20
2020	EN-04	34	28	14	11	1	11	2	71	13	113
2020	EN-05	23	33	13	12	10	4	6	62	23	52
2019	EN	35	26	14	8	6	5	5	69	16	178
2019	EN-03	43	24	14	5	5	10	0	74	11	21
2019	EN-04	32	27	15	7	6	7	6	67	15	98
2019	EN-05	39	27	9	11	9	0	5	69	21	44
2018	EN	22	27	17	12	7	10	6	58	22	162
2018	EN-02	40	20	0	0	0	40	0	100	0	10
2018	EN-03	50	13	13	0	6	13	6	77	8	16
2018	EN-04	16	28	22	12	6	9	7	53	21	86
2018	EN-05	20	31	13	20	9	4	2	55	31	45
2017	EN	28	36	14	7	6	5	3	70	14	174
2017	EN-03	60	10	20	0	0	0	10	78	0	10
2017	EN-04	24	35	19	7	6	6	3	65	14	108
2017	EN-05	28	45	5	13	10	0	0	72	23	40
2014	EN	30	34	13	7	6	7	4	72	14	153
2014	EN-03	29	29	12	6	0	12	12	77	8	17
2014	EN-04	25	38	13	3	7	9	5	73	12	87
2014	EN-05	40	28	13	13	8	0	0	68	20	40

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	31	5	9	3	0	0	83	12	203
2020	EN-03	55	35	0	5	5	0	0	90	10	20
2020	EN-04	52	28	7	11	2	0	0	81	12	113
2020	EN-05	44	38	4	10	4	0	0	83	13	52
2019	EN	51	25	10	7	5	1	1	77	13	175
2019	EN-03	50	30	15	0	5	0	0	80	5	20
2019	EN-04	49	23	10	11	6	0	0	72	18	96
2019	EN-05	52	30	9	2	5	2	0	84	7	44
2018	EN	47	24	14	7	7	0	0	71	15	161
2018	EN-02	80	20	0	0	0	0	0	100	0	10
2018	EN-03	81	13	0	0	6	0	0	94	6	16
2018	EN-04	39	24	19	9	9	0	0	62	19	85
2018	EN-05	42	33	9	9	7	0	0	76	16	45
2017	EN	44	37	6	6	6	1	0	81	12	174
2017	EN-03	50	30	10	0	10	0	0	80	10	10
2017	EN-04	41	37	7	7	7	0	0	79	14	107
2017	EN-05	44	39	2	7	5	2	0	85	13	41
2014	EN	50	33	8	6	3	0	0	84	8	153
2014	EN-03	65	24	6	6	0	0	0	88	6	17
2014	EN-04	43	36	10	7	5	0	0	78	11	87
2014	EN-05	58	35	5	3	0	0	0	93	3	40

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	60	29	5	4	1	0	89	5	203
2020	EN-03	80	10	10	0	0	0	90	0	20
2020	EN-04	61	29	6	4	1	0	89	4	114
2020	EN-05	45	41	4	8	2	0	86	10	51
2019	EN	58	22	10	7	3	1	80	10	176
2019	EN-03	62	33	0	0	5	0	95	5	21
2019	EN-04	58	19	12	7	3	0	78	10	98
2019	EN-05	52	24	12	12	0	0	76	12	42
2018	EN	53	32	6	4	5	0	84	9	161
2018	EN-02	90	10	0	0	0	0	100	0	10
2018	EN-03	93	7	0	0	0	0	100	0	15
2018	EN-04	48	34	10	3	5	0	81	8	86
2018	EN-05	42	40	2	7	9	0	82	16	45
2017	EN	47	36	7	7	2	0	83	10	175
2017	EN-03	90	10	0	0	0	0	100	0	10
2017	EN-04	43	37	7	9	3	0	81	12	108
2017	EN-05	42	41	7	7	2	0	83	10	41
2014	EN	48	41	8	3	1	0	89	3	153
2014	EN-03	53	41	0	6	0	0	94	6	17
2014	EN-04	47	39	10	2	1	0	86	3	87
2014	EN-05	48	45	5	3	0	0	93	3	40

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	39	8	3	2	0	87	5	202
2020	EN-03	60	25	5	10	0	0	85	10	20
2020	EN-04	45	41	9	2	3	1	86	5	112
2020	EN-05	37	50	10	4	0	0	87	4	52
2019	EN	51	33	8	6	2	1	84	7	176
2019	EN-03	62	29	5	0	5	0	90	5	21
2019	EN-04	51	27	12	7	2	1	78	9	97
2019	EN-05	44	49	0	7	0	0	93	7	43
2018	EN	45	41	10	2	2	0	86	4	162
2018	EN-02	70	30	0	0	0	0	100	0	10
2018	EN-03	75	19	0	0	6	0	94	6	16
2018	EN-04	40	42	15	2	1	0	81	3	86
2018	EN-05	36	53	4	4	2	0	89	7	45

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	27	7	3	1	6	3	88	5	204
2020	EN-03	70	25	0	5	0	0	0	95	5	20
2020	EN-04	52	25	10	2	1	6	4	86	3	114
2020	EN-05	42	37	6	6	2	6	2	85	8	52

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	55	25	12	4	2	1	1	81	7	202
2020	EN-03	47	32	11	5	0	5	0	83	6	19
2020	EN-04	59	24	10	4	4	1	0	83	7	114
2020	EN-05	51	31	8	8	0	0	2	84	8	51
2019	EN	51	28	13	4	3	1	1	80	7	178
2019	EN-03	57	33	5	0	5	0	0	90	5	21
2019	EN-04	50	30	12	5	2	1	0	80	7	98
2019	EN-05	50	25	18	2	2	0	2	77	5	44

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	44	30	11	8	6	0	0	75	14	204
2020	EN-03	60	25	10	0	5	0	0	85	5	20
2020	EN-04	42	33	7	10	6	1	1	77	16	114
2020	EN-05	42	23	21	10	4	0	0	65	13	52
2019	EN	38	30	14	11	7	0	0	69	17	178
2019	EN-03	57	24	5	10	5	0	0	81	14	21
2019	EN-04	38	29	16	11	6	0	0	66	17	98
2019	EN-05	32	36	14	11	7	0	0	68	18	44
2018	EN	36	42	7	6	7	1	1	79	14	163
2018	EN-02	45	36	18	0	0	0	0	82	0	11
2018	EN-03	69	19	6	0	6	0	0	88	6	16
2018	EN-04	28	50	5	5	9	2	1	81	14	86
2018	EN-05	31	42	9	11	7	0	0	73	18	45
2017	EN	32	39	14	8	5	2	0	73	13	175
2017	EN-03	50	40	10	0	0	0	0	90	0	10
2017	EN-04	34	40	12	9	4	1	0	75	13	108
2017	EN-05	22	41	24	5	7	0	0	63	12	41
2014	EN	30	38	16	11	4	1	0	69	15	152
2014	EN-03	24	41	18	12	6	0	0	65	18	17
2014	EN-04	34	31	17	12	5	1	0	66	16	86
2014	EN-05	33	40	15	10	3	0	0	73	13	40

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	45	28	13	4	6	0	3	76	11	204
2020	EN-03	70	15	10	5	0	0	0	85	5	20
2020	EN-04	44	31	13	4	6	0	2	76	11	114
2020	EN-05	38	27	15	6	6	2	6	71	13	52

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	49	30	9	5	4	0	1	81	10	204
2020	EN-03	65	25	0	5	0	0	5	95	5	20
2020	EN-04	48	32	10	6	4	1	0	81	10	114
2020	EN-05	42	33	12	6	6	0	2	76	12	52
2019	EN	45	29	11	7	7	1	1	75	14	178
2019	EN-03	48	43	5	0	5	0	0	90	5	21
2019	EN-04	48	23	10	9	7	0	2	73	17	98
2019	EN-05	41	36	11	5	7	0	0	77	11	44
2018	EN	45	34	7	6	6	2	1	81	12	162
2018	EN-02	55	36	0	0	0	9	0	100	0	11
2018	EN-03	75	13	0	0	6	0	6	93	7	16
2018	EN-04	37	37	9	8	6	2	0	76	14	86
2018	EN-05	43	39	7	5	7	0	0	82	11	44
2017	EN	39	39	9	8	5	0	0	78	13	175
2017	EN-03	60	30	10	0	0	0	0	90	0	10
2017	EN-04	40	38	7	10	5	0	0	78	15	108
2017	EN-05	29	49	7	7	7	0	0	78	15	41
2014	EN	35	38	9	13	4	1	1	74	17	152
2014	EN-03	24	53	6	12	6	0	0	76	18	17
2014	EN-04	34	38	7	13	5	2	1	75	18	86
2014	EN-05	43	30	13	13	3	0	0	73	15	40

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	46	54	204
2020	EN-03	40	60	20
2020	EN-04	53	47	114
2020	EN-05	35	65	52

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	63	17	5	3	2	2	7	89	6	204
2020	EN-03	70	5	5	0	0	0	20	94	0	20
2020	EN-04	61	18	4	4	2	4	5	88	7	114
2020	EN-05	62	21	6	4	2	0	6	88	6	52

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	54	25	7	10	3	0	80	13	204
2020	EN-03	70	20	5	0	5	0	90	5	20
2020	EN-04	56	22	8	10	4	0	78	14	114
2020	EN-05	44	35	8	12	2	0	79	13	52
2019	EN	47	30	11	4	8	0	77	12	178
2019	EN-03	57	38	0	0	5	0	95	5	21
2019	EN-04	44	34	9	5	8	0	78	13	98
2019	EN-05	48	20	23	2	7	0	68	9	44
2018	EN	47	34	9	3	6	1	81	9	163
2018	EN-02	45	55	0	0	0	0	100	0	11
2018	EN-03	75	13	6	0	6	0	88	6	16
2018	EN-04	43	33	13	3	7	1	76	11	86
2018	EN-05	42	42	4	4	7	0	84	11	45
2017	EN	46	31	11	5	6	0	78	11	175
2017	EN-03	50	40	0	10	0	0	90	10	10
2017	EN-04	49	32	8	6	6	0	81	11	108
2017	EN-05	34	29	24	5	7	0	63	12	41
2014	EN	45	33	14	3	4	1	78	7	153
2014	EN-03	47	24	18	6	6	0	71	12	17
2014	EN-04	47	31	13	3	5	1	79	8	87
2014	EN-05	45	38	13	3	3	0	83	5	40

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	33	9	8	2	6	0	79	11	204
2020	EN-03	60	15	15	10	0	0	0	75	10	20
2020	EN-04	38	35	10	5	3	10	0	81	9	114
2020	EN-05	29	44	8	13	2	4	0	76	16	52
2019	EN	31	32	15	5	7	11	1	70	13	177
2019	EN-03	33	48	10	5	0	5	0	85	5	21
2019	EN-04	31	23	16	4	8	18	0	65	15	97
2019	EN-05	27	39	16	7	7	2	2	69	14	44
2018	EN	28	34	15	5	6	11	1	70	13	164
2018	EN-02	36	45	0	0	0	18	0	100	0	11
2018	EN-03	56	19	6	0	0	19	0	92	0	16
2018	EN-04	20	33	18	7	8	13	1	61	17	87
2018	EN-05	31	36	18	7	4	4	0	70	12	45
2017	EN	25	37	14	8	7	9	0	67	17	174
2017	EN-03	40	40	10	0	0	10	0	89	0	10
2017	EN-04	24	33	15	10	8	9	0	63	21	107
2017	EN-05	22	46	15	5	7	5	0	72	13	41
2014	EN	18	38	18	10	7	9	0	61	19	153
2014	EN-03	12	59	12	12	6	0	0	71	18	17
2014	EN-04	17	33	16	11	9	13	0	58	24	87
2014	EN-05	20	45	20	10	3	3	0	67	13	40

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	35	40	11	9	4	1	76	13	203
2020	EN-03	40	35	15	5	5	0	75	10	20
2020	EN-04	37	35	14	9	4	1	73	13	114
2020	EN-05	24	53	8	12	4	0	76	16	51
2019	EN	24	35	16	14	8	3	60	23	177
2019	EN-03	19	62	0	14	0	5	85	15	21
2019	EN-04	24	32	14	16	9	4	58	27	97
2019	EN-05	20	32	27	11	9	0	52	20	44
2018	EN	21	32	21	14	9	2	55	24	164
2018	EN-02	36	45	18	0	0	0	82	0	11
2018	EN-03	44	56	0	0	0	0	100	0	16
2018	EN-04	15	28	24	20	11	2	44	32	87
2018	EN-05	18	31	27	13	9	2	50	23	45
2017	EN	15	35	23	12	12	3	52	25	175
2017	EN-03	10	60	30	0	0	0	70	0	10
2017	EN-04	17	31	24	10	15	3	49	26	108
2017	EN-05	12	39	24	17	7	0	51	24	41
2014	EN	15	35	24	12	13	1	50	25	153
2014	EN-03	0	65	6	12	18	0	65	29	17
2014	EN-04	18	29	25	13	14	1	48	27	87
2014	EN-05	15	43	25	10	8	0	58	18	40

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	38	16	13	6	2	64	20	203
2020	EN-03	30	40	5	10	15	0	70	25	20
2020	EN-04	24	39	18	11	5	4	65	17	114
2020	EN-05	18	37	20	20	6	0	55	25	51
2019	EN	14	31	23	18	11	3	46	30	176
2019	EN-03	14	43	24	5	10	5	60	15	21
2019	EN-04	14	27	23	21	10	5	43	33	96
2019	EN-05	7	36	23	20	14	0	43	34	44
2018	EN	13	28	25	16	10	7	45	28	163
2018	EN-02	27	27	27	0	0	18	67	0	11
2018	EN-03	44	38	13	0	0	6	87	0	16
2018	EN-04	6	27	28	17	13	9	36	33	86
2018	EN-05	11	27	24	24	11	2	39	36	45
2017	EN	10	29	22	17	16	7	41	35	174
2017	EN-03	0	40	30	20	0	10	44	22	10
2017	EN-04	11	28	21	15	18	7	42	35	107
2017	EN-05	7	29	29	17	17	0	37	34	41
2014	EN	7	30	26	20	14	3	38	35	153
2014	EN-03	0	41	29	18	12	0	41	29	17
2014	EN-04	10	31	24	17	14	3	43	32	87
2014	EN-05	5	28	33	23	13	0	33	35	40

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	28	39	15	13	4	0	67	18	204
2020	EN-03	25	40	10	20	5	0	65	25	20
2020	EN-04	28	37	16	15	4	1	65	19	114
2020	EN-05	19	48	19	6	8	0	67	13	52
2019	EN	15	33	21	15	14	3	49	29	177
2019	EN-03	24	19	43	5	5	5	45	10	21
2019	EN-04	14	32	16	19	14	4	48	34	97
2019	EN-05	9	43	18	14	16	0	52	30	44
2018	EN	13	36	21	15	11	4	51	27	164
2018	EN-02	18	36	36	0	0	9	60	0	11
2018	EN-03	25	50	19	0	0	6	80	0	16
2018	EN-04	9	31	24	16	14	6	43	32	87
2018	EN-05	11	42	13	22	11	0	53	33	45
2017	EN	14	33	19	14	16	4	49	32	175
2017	EN-03	10	30	30	20	10	0	40	30	10
2017	EN-04	14	35	15	13	19	5	51	33	108
2017	EN-05	15	27	29	17	12	0	42	29	41
2014	EN	9	39	20	16	16	1	48	32	152
2014	EN-03	0	47	18	18	18	0	47	35	17
2014	EN-04	10	36	22	15	16	1	47	31	87
2014	EN-05	10	49	13	15	13	0	59	28	39

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	23	18	7	2	5	0	70	10	203
2020	EN-03	70	10	10	5	0	5	0	84	5	20
2020	EN-04	37	25	19	10	3	6	1	67	13	113
2020	EN-05	42	23	23	6	4	2	0	67	10	52
2019	EN	38	25	17	3	5	11	1	71	10	178
2019	EN-03	57	33	5	0	0	5	0	95	0	21
2019	EN-04	38	19	16	3	7	14	2	68	12	98
2019	EN-05	36	27	20	7	5	5	0	67	12	44

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	26	46	18	7	2	1	72	10	204
2020	EN-03	30	50	10	5	0	5	84	5	20
2020	EN-04	25	46	20	7	2	1	71	9	114
2020	EN-05	19	50	15	12	4	0	69	15	52
2019	EN	18	39	19	12	11	2	58	23	178
2019	EN-03	29	43	10	19	0	0	71	19	21
2019	EN-04	19	37	21	9	10	3	58	20	98
2019	EN-05	11	41	18	14	16	0	52	30	44
2018	EN	16	44	21	9	10	1	61	18	164
2018	EN-02	18	55	27	0	0	0	73	0	11
2018	EN-03	31	63	6	0	0	0	94	0	16
2018	EN-04	15	37	23	11	13	1	52	24	87
2018	EN-05	11	49	22	9	9	0	60	18	45
2017	EN	16	38	20	15	10	1	54	26	173
2017	EN-03	20	40	40	0	0	0	60	0	10
2017	EN-04	19	35	17	14	15	1	54	29	107
2017	EN-05	8	43	25	23	3	0	50	25	40
2014	EN	14	42	21	12	10	1	56	23	153
2014	EN-03	12	35	35	12	6	0	47	18	17
2014	EN-04	17	40	21	9	13	0	57	22	87
2014	EN-05	10	50	18	15	8	0	60	23	40

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	17	47	23	9	4	0	64	13	202
2020	EN-03	20	55	5	15	5	0	75	20	20
2020	EN-04	16	48	25	8	4	0	64	12	113
2020	EN-05	14	35	33	12	4	2	50	16	51
2019	EN	8	35	27	15	12	3	44	28	178
2019	EN-03	5	62	19	10	5	0	67	14	21
2019	EN-04	11	29	31	16	8	5	42	26	98
2019	EN-05	2	36	25	14	23	0	39	36	44

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	43	12	5	3	5	0	78	9	201
2020	EN-03	26	42	5	16	0	11	0	76	18	19
2020	EN-04	33	40	13	5	3	5	1	77	8	113
2020	EN-05	25	53	10	4	6	2	0	80	10	51
2019	EN	26	38	13	10	7	4	2	68	17	178
2019	EN-03	14	52	19	0	5	5	5	74	5	21
2019	EN-04	33	34	8	13	6	6	0	71	21	98
2019	EN-05	18	43	20	9	5	0	5	64	14	44
2018	EN	23	50	12	4	7	4	1	76	11	162
2018	EN-02	27	45	0	9	0	18	0	89	11	11
2018	EN-03	25	63	0	0	6	6	0	93	7	16
2018	EN-04	15	52	16	3	8	3	1	71	12	86
2018	EN-05	34	43	11	5	7	0	0	77	11	44
2017	EN	36	41	8	5	6	4	1	81	12	173
2017	EN-04	37	35	10	6	8	4	0	75	14	108
2017	EN-05	33	57	3	0	3	5	0	95	3	40
2014	EN	34	39	13	5	5	5	0	76	10	153
2014	EN-03	35	41	12	12	0	0	0	76	12	17
2014	EN-04	31	38	14	5	6	7	0	74	11	87
2014	EN-05	43	38	8	3	8	3	0	82	10	40

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	38	40	13	6	0	3	0	80	7	201
2020	EN-03	47	32	11	0	0	11	0	88	0	19
2020	EN-04	37	42	12	6	0	3	0	82	6	113
2020	EN-05	29	39	20	8	2	2	0	70	10	51
2019	EN	26	35	23	6	6	3	1	63	13	176
2019	EN-03	19	52	24	0	0	5	0	75	0	21
2019	EN-04	29	31	21	10	5	4	0	62	16	98
2019	EN-05	23	35	26	2	12	0	2	60	14	43
2018	EN	25	39	23	4	7	2	0	65	11	163
2018	EN-02	27	55	9	0	0	9	0	90	0	11
2018	EN-03	40	40	7	7	0	7	0	86	7	15
2018	EN-04	20	40	26	5	8	1	0	60	13	87
2018	EN-05	29	33	27	2	9	0	0	62	11	45

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	29	12	9	5	19	1	67	18	204
2020	EN-03	35	25	10	15	5	10	0	67	22	20
2020	EN-04	24	30	14	6	4	20	2	69	13	114
2020	EN-05	19	29	12	13	8	19	0	60	26	52
2019	EN	22	20	19	11	8	17	2	52	24	177
2019	EN-03	14	29	19	14	5	19	0	53	24	21
2019	EN-04	27	16	18	9	7	22	1	56	21	97
2019	EN-05	16	25	20	14	11	9	5	47	29	44
2018	EN	20	24	22	6	9	17	2	54	19	163
2018	EN-02	18	27	9	18	0	18	9	63	25	11
2018	EN-03	38	25	19	0	13	6	0	67	13	16
2018	EN-04	15	22	26	3	11	20	2	47	19	87
2018	EN-05	23	25	20	9	7	14	2	57	19	44
2017	EN	14	24	19	9	10	20	3	49	25	174
2017	EN-03	0	50	10	0	20	10	10	63	25	10
2017	EN-04	15	20	17	8	12	24	4	49	28	108
2017	EN-05	18	25	30	13	3	13	0	49	17	40
2014	EN	13	25	22	13	10	14	2	46	28	153
2014	EN-03	12	29	18	18	6	12	6	50	29	17
2014	EN-04	10	21	23	14	13	20	0	39	33	87
2014	EN-05	20	35	23	8	10	3	3	58	18	40

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	37	18	12	9	1	0	61	21	204
2020	EN-03	30	25	25	5	15	0	0	55	20	20
2020	EN-04	22	36	18	14	8	2	0	59	22	114
2020	EN-05	15	48	13	13	8	2	0	65	22	52
2019	EN	15	31	19	20	13	3	0	47	34	178
2019	EN-03	5	52	10	19	14	0	0	57	33	21
2019	EN-04	18	23	19	20	13	5	0	44	35	98
2019	EN-05	7	36	20	25	11	0	0	43	36	44
2018	EN	23	29	18	12	12	5	1	55	25	164
2018	EN-02	64	27	0	9	0	0	0	91	9	11
2018	EN-03	38	38	13	6	6	0	0	75	13	16
2018	EN-04	20	25	16	14	15	8	2	50	32	87
2018	EN-05	16	31	27	13	11	2	0	48	25	45
2017	EN	11	30	25	16	15	3	1	43	32	175
2017	EN-03	20	40	20	10	10	0	0	60	20	10
2017	EN-04	12	32	23	15	15	3	1	45	31	108
2017	EN-05	7	22	29	24	17	0	0	29	42	41
2014	EN	20	34	20	13	10	1	1	55	24	153
2014	EN-03	24	41	12	24	0	0	0	65	24	17
2014	EN-04	20	30	23	14	13	1	0	50	27	87
2014	EN-05	20	45	18	8	10	0	0	65	18	40

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	17	34	17	16	13	2	1	53	30	203
2020	EN-03	25	35	5	20	10	5	0	63	32	20
2020	EN-04	15	33	19	17	14	2	0	49	32	113
2020	EN-05	15	38	15	15	13	0	2	55	29	52
2019	EN	17	28	16	17	20	2	1	46	38	178
2019	EN-03	10	33	19	14	19	5	0	45	35	21
2019	EN-04	20	22	15	15	21	3	2	45	39	98
2019	EN-05	14	30	18	20	18	0	0	43	39	44
2018	EN	20	29	20	10	17	4	1	51	28	163
2018	EN-02	55	36	9	0	0	0	0	91	0	11
2018	EN-03	33	27	20	0	20	0	0	60	20	15
2018	EN-04	14	28	21	10	21	6	1	44	33	87
2018	EN-05	18	33	20	13	16	0	0	51	29	45
2017	EN	10	31	19	18	19	2	1	42	39	175
2017	EN-03	20	40	0	20	20	0	0	60	40	10
2017	EN-04	10	27	21	19	19	3	1	38	39	108
2017	EN-05	7	34	17	15	24	0	2	42	40	41
2014	EN	12	29	21	18	15	2	3	43	35	153
2014	EN-03	24	35	12	24	6	0	0	59	29	17
2014	EN-04	11	18	24	17	22	3	3	32	42	87
2014	EN-05	13	48	18	15	8	0	0	60	23	40

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	24	14	3	4	1	4	78	7	204
2020	EN-03	60	10	20	0	10	0	0	70	10	20
2020	EN-04	45	27	14	3	5	2	4	77	8	114
2020	EN-05	54	27	10	4	0	0	6	86	4	52
2019	EN	57	21	11	6	2	1	3	80	8	178
2019	EN-03	57	19	10	5	5	5	0	80	10	21
2019	EN-04	59	20	11	6	1	0	2	81	7	98
2019	EN-05	52	23	14	5	2	0	5	79	7	44

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	42	28	14	8	3	0	3	73	12	203
2020	EN-03	50	25	20	5	0	0	0	75	5	20
2020	EN-04	39	25	16	11	5	1	3	66	17	114
2020	EN-05	46	33	10	6	2	0	4	82	8	52
2019	EN	44	20	18	7	5	3	2	68	13	176
2019	EN-03	38	24	24	10	0	5	0	65	10	21
2019	EN-04	42	16	18	9	8	4	2	63	19	97
2019	EN-05	50	30	14	2	0	2	2	83	2	44

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	76	8	3	3	1	5	3	91	5	203
2020	EN-03	80	0	5	5	5	5	0	84	11	20
2020	EN-04	76	9	4	2	0	5	4	93	2	114
2020	EN-05	76	6	0	6	4	6	2	89	11	51
2019	EN	76	7	5	2	1	7	3	92	3	176
2019	EN-03	75	10	5	5	0	5	0	89	5	20
2019	EN-04	74	7	4	2	2	7	3	91	5	98
2019	EN-05	74	7	7	0	0	9	2	92	0	43

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	73	14	1	0	2	9	98	1	204
2020	EN-03	75	10	10	0	5	0	89	0	20
2020	EN-04	73	15	0	1	2	10	99	1	114
2020	EN-05	77	12	0	0	4	8	100	0	52
2019	EN	80	4	2	3	2	8	94	3	178
2019	EN-03	71	5	0	14	0	10	84	16	21
2019	EN-04	78	6	2	1	4	9	96	1	98
2019	EN-05	86	2	5	2	0	5	93	2	44

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	48	16	6	3	2	74	10	204
2020	EN-03	25	40	15	15	5	0	65	20	20
2020	EN-04	21	49	18	4	4	4	73	8	114
2020	EN-05	23	54	13	8	2	0	77	10	52
2019	EN	16	47	18	14	3	2	65	17	177
2019	EN-03	5	52	33	10	0	0	57	10	21
2019	EN-04	21	44	16	11	3	4	68	15	98
2019	EN-05	12	49	14	21	5	0	60	26	43
2018	EN	22	43	19	10	5	1	65	15	164
2018	EN-02	36	55	9	0	0	0	91	0	11
2018	EN-03	25	63	0	13	0	0	88	13	16
2018	EN-04	23	36	22	9	8	2	60	18	87
2018	EN-05	13	47	24	13	2	0	60	16	45
2017	EN	16	41	23	13	6	2	58	19	174
2017	EN-03	10	60	30	0	0	0	70	0	10
2017	EN-04	16	38	25	12	7	1	55	20	107
2017	EN-05	12	49	15	20	2	2	62	23	41

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	40	9	7	1	1	0	82	9	204
2020	EN-03	45	35	5	15	0	0	0	80	15	20
2020	EN-04	39	41	10	8	1	2	0	81	9	114
2020	EN-05	35	46	13	4	2	0	0	81	6	52
2019	EN	34	43	13	7	2	1	0	78	9	177
2019	EN-03	19	57	19	0	5	0	0	76	5	21
2019	EN-04	37	41	13	5	2	2	0	79	7	98
2019	EN-05	35	42	9	12	2	0	0	77	14	43
2018	EN	45	35	13	3	2	1	0	81	6	164
2018	EN-02	64	18	0	18	0	0	0	82	18	11
2018	EN-03	69	25	0	6	0	0	0	94	6	16
2018	EN-04	41	37	15	1	3	2	0	80	5	87
2018	EN-05	38	44	13	2	2	0	0	82	4	45
2017	EN	35	45	11	3	3	3	0	82	6	175
2017	EN-03	70	30	0	0	0	0	0	100	0	10
2017	EN-04	31	44	13	5	4	4	0	78	9	108
2017	EN-05	32	51	12	0	2	2	0	85	3	41
2014	EN	32	41	18	3	1	4	1	77	5	153
2014	EN-03	35	47	12	0	0	6	0	88	0	17
2014	EN-04	32	38	20	6	1	3	0	73	7	87
2014	EN-05	33	43	15	0	0	5	5	83	0	40

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	37	40	11	4	2	5	0	81	7	203
2020	EN-03	40	45	5	5	5	0	0	85	10	20
2020	EN-04	37	39	12	4	3	6	0	81	7	113
2020	EN-05	31	42	15	4	2	6	0	78	6	52
2019	EN	33	37	20	3	2	5	1	74	5	177
2019	EN-03	33	43	19	0	5	0	0	76	5	21
2019	EN-04	37	35	19	2	1	5	1	77	3	97
2019	EN-05	25	39	20	9	2	2	2	67	12	44
2018	EN	41	26	16	2	4	9	1	75	7	164
2018	EN-02	64	18	18	0	0	0	0	82	0	11
2018	EN-03	50	31	0	0	6	13	0	93	7	16
2018	EN-04	38	30	15	2	5	10	0	76	8	87
2018	EN-05	38	22	24	2	2	9	2	68	5	45
2017	EN	30	34	15	6	3	12	1	72	11	173
2017	EN-03	40	50	0	0	0	10	0	100	0	10
2017	EN-04	28	31	16	10	4	10	0	66	16	106
2017	EN-05	34	34	17	0	2	12	0	78	3	41
2014	EN	35	34	15	5	1	9	1	77	6	153
2014	EN-03	47	29	6	0	0	18	0	93	0	17
2014	EN-04	31	34	15	8	1	10	0	73	10	87
2014	EN-05	45	28	18	0	0	5	5	81	0	40

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	33	37	14	4	2	9	0	78	7	204
2020	EN-03	30	45	20	0	5	0	0	75	5	20
2020	EN-04	32	37	14	3	3	12	0	78	6	114
2020	EN-05	33	35	13	6	2	10	2	76	9	52

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	32	9	5	2	4	0	82	8	204
2020	EN-03	50	35	15	0	0	0	0	85	0	20
2020	EN-04	50	28	8	6	2	5	1	83	8	114
2020	EN-05	33	44	6	8	4	6	0	82	12	52

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	62	29	5	3	0	0	0	91	3	204
2020	EN-03	70	20	10	0	0	0	0	90	0	20
2020	EN-04	61	31	4	3	1	0	0	92	4	114
2020	EN-05	54	35	8	4	0	0	0	88	4	52
2019	EN	54	31	9	5	2	0	0	84	7	177
2019	EN-03	57	29	10	5	0	0	0	86	5	21
2019	EN-04	55	30	10	2	3	0	0	85	5	97
2019	EN-05	48	36	5	11	0	0	0	84	11	44
2018	EN	52	35	7	3	2	0	0	88	5	164
2018	EN-02	91	9	0	0	0	0	0	100	0	11
2018	EN-03	81	13	0	6	0	0	0	94	6	16
2018	EN-04	46	37	9	5	3	0	0	83	8	87
2018	EN-05	42	51	4	0	2	0	0	93	2	45
2017	EN	39	45	7	5	3	1	0	85	7	175
2017	EN-03	60	40	0	0	0	0	0	100	0	10
2017	EN-04	39	44	6	6	4	1	0	84	9	108
2017	EN-05	42	44	12	0	2	0	0	85	2	41
2014	EN	45	37	10	4	3	1	1	83	7	153
2014	EN-03	47	47	0	0	6	0	0	94	6	17
2014	EN-04	43	34	11	7	3	1	0	78	10	87
2014	EN-05	50	40	10	0	0	0	0	90	0	40

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	53	29	13	3	1	0	82	5	203
2020	EN-03	60	15	20	5	0	0	75	5	20
2020	EN-04	55	31	8	5	1	0	86	6	113
2020	EN-05	44	29	23	0	4	0	73	4	52
2019	EN	41	31	14	6	7	1	73	13	176
2019	EN-03	50	30	10	5	5	0	80	10	20
2019	EN-04	40	32	16	6	4	1	73	10	97
2019	EN-05	36	32	16	5	11	0	68	16	44
2018	EN	43	34	13	4	5	0	77	9	164
2018	EN-02	82	18	0	0	0	0	100	0	11
2018	EN-03	69	19	0	13	0	0	88	13	16
2018	EN-04	41	36	14	2	7	0	77	9	87
2018	EN-05	27	42	22	4	4	0	69	9	45
2017	EN	33	37	17	7	6	0	70	13	175
2017	EN-03	50	30	20	0	0	0	80	0	10
2017	EN-04	33	36	17	6	7	0	69	14	108
2017	EN-05	32	36	17	7	7	0	68	15	41
2014	EN	29	42	16	7	5	0	72	12	153
2014	EN-03	29	41	18	6	6	0	71	12	17
2014	EN-04	33	40	15	6	6	0	74	11	87
2014	EN-05	28	45	20	3	5	0	73	8	40

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	51	36	8	5	0	87	5	203
2020	EN-03	55	35	10	0	0	90	0	20
2020	EN-04	51	36	6	7	0	87	7	114
2020	EN-05	44	37	15	4	0	81	4	52
2019	EN	39	33	15	7	5	72	12	177
2019	EN-03	52	29	10	10	0	81	10	21
2019	EN-04	37	37	15	6	4	74	10	97
2019	EN-05	32	34	18	7	9	66	16	44
2018	EN	40	36	13	5	5	76	10	164
2018	EN-02	73	18	9	0	0	91	0	11
2018	EN-03	69	19	6	6	0	88	6	16
2018	EN-04	37	40	15	1	7	77	8	87
2018	EN-05	27	40	16	13	4	67	18	45
2017	EN	28	42	17	7	6	70	13	174
2017	EN-03	30	50	20	0	0	80	0	10
2017	EN-04	31	39	16	7	7	70	14	107
2017	EN-05	24	44	17	7	7	68	15	41
2014	EN	26	46	16	7	5	73	12	153
2014	EN-03	29	41	12	12	6	71	18	17
2014	EN-04	30	44	16	5	6	74	10	87
2014	EN-05	20	55	15	8	3	75	10	40

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	48	26	15	6	1	3	1	77	8	204
2020	EN-03	55	20	20	0	5	0	0	75	5	20
2020	EN-04	49	23	15	9	1	4	0	75	10	114
2020	EN-05	38	35	13	4	2	4	4	79	6	52
2019	EN	33	29	17	9	7	3	2	65	16	178
2019	EN-03	19	43	14	10	14	0	0	62	24	21
2019	EN-04	36	31	14	10	4	4	1	70	15	98
2019	EN-05	32	20	27	9	5	2	5	56	15	44
2018	EN	36	34	15	6	5	1	3	73	12	164
2018	EN-02	55	36	0	0	0	0	9	100	0	11
2018	EN-03	44	38	13	6	0	0	0	81	6	16
2018	EN-04	36	34	11	8	7	1	2	73	15	87
2018	EN-05	29	33	22	4	7	0	4	65	12	45
2017	EN	28	27	19	7	11	6	2	60	19	174
2017	EN-03	40	20	20	10	0	10	0	67	11	10
2017	EN-04	30	28	17	5	13	7	1	63	19	107
2017	EN-05	22	32	10	15	12	2	7	59	30	41
2014	EN	31	36	15	10	4	2	2	69	15	153
2014	EN-03	18	29	29	24	0	0	0	47	24	17
2014	EN-04	37	38	8	8	6	1	2	77	14	87
2014	EN-05	25	38	25	8	0	5	0	66	8	40

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	EN	15	57	28	204
2020	EN-03	15	45	40	20
2020	EN-04	16	55	29	114
2020	EN-05	17	62	21	52
2019	EN	19	47	34	178
2019	EN-03	19	38	43	21
2019	EN-04	18	54	28	98
2019	EN-05	20	41	39	44
2018	EN	17	55	28	163
2018	EN-02	27	55	18	11
2018	EN-03	6	56	38	16
2018	EN-04	15	59	26	87
2018	EN-05	23	45	32	44
2017	EN	25	42	33	175
2017	EN-03	30	30	40	10
2017	EN-04	22	44	33	108
2017	EN-05	32	41	27	41
2014	EN	24	45	31	153
2014	EN-03	47	29	24	17
2014	EN-04	23	46	31	87
2014	EN-05	18	50	33	40

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	EN	30	37	20	10	0	3	30
2020	EN-04	17	50	22	6	0	6	18
2019	EN	12	24	36	21	3	3	33
2019	EN-04	6	28	33	28	0	6	18
2018	EN	25	43	14	14	4	0	28
2018	EN-04	23	46	23	8	0	0	13
2018	EN-05	30	40	10	20	0	0	10
2017	EN	25	32	20	11	9	2	44
2017	EN-04	21	42	17	13	4	4	24
2017	EN-05	46	23	15	15	0	0	13
2014	EN	19	56	8	8	9999	8	36
2014	EN-04	20	60	0	5	9999	15	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	204
2020	EN-03	0	100	20
2020	EN-04	7	93	114
2020	EN-05	12	88	52
2019	EN	13	87	178
2019	EN-04	11	89	98
2019	EN-05	16	84	44
2018	EN	12	88	164
2018	EN-03	0	100	16
2018	EN-04	13	87	87
2018	EN-05	16	84	45

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	50	50	14
2019	EN	43	57	23
2019	EN-04	45	55	11
2018	EN	53	47	19
2018	EN-04	45	55	11

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	50	50	14
2019	EN	48	52	23
2019	EN-04	45	55	11
2018	EN	37	63	19
2018	EN-04	55	45	11

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	EN	100	14
2019	EN	100	23
2019	EN-04	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	EN	100	14
2019	EN	100	23
2019	EN-04	100	11
2018	EN	100	19
2018	EN-04	100	11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	0	100	19
2018	EN-04	0	100	11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	0	100	14
2019	EN	22	78	23
2018	EN	26	74	19

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	EN	100	14
2019	EN	100	23
2019	EN-04	100	11
2018	EN	100	19
2018	EN-04	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	43	57	14
2019	EN	36	64	22
2018	EN	56	44	18
2018	EN-04	45	55	11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	27	73	22
2018	EN	33	67	18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	36	64	14
2019	EN	23	77	22
2018	EN	33	67	18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	64	36	14
2019	EN	41	59	22
2019	EN-04	45	55	11
2018	EN	50	50	18
2018	EN-04	55	45	11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	36	64	22
2018	EN	39	61	18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	64	36	22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	57	43	14
2019	EN	23	77	22
2018	EN	44	56	18
2018	EN-04	45	55	11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	EN	100	14
2019	EN	100	22
2019	EN-04	100	11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	45	55	22
2019	EN-04	55	45	11
2018	EN	39	61	18
2018	EN-04	45	55	11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	33	67	18

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	No (%)	Total responses
2020	EN	100	14
2018	EN	100	18
2018	EN-04	100	11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	50	50	14
2019	EN	36	64	22
2018	EN	47	53	19
2018	EN-04	45	55	11

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	32	68	19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	22
2019	EN-04	0	100	11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	45	55	22
2019	EN-04	45	55	11
2018	EN	32	68	19

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	0	100	17
2018	EN-04	0	100	10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	0	100	17
2018	EN-04	0	100	10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	0	100	17
2018	EN-04	0	100	10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	0	100	17
2018	EN-04	0	100	10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	41	59	17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EN	0	100	17
2018	EN-04	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	18	18	15	2	2	39	6	65	8	204
2020	EN-03	20	20	5	5	0	50	0	80	10	20
2020	EN-04	15	17	19	2	1	41	5	59	5	114
2020	EN-05	15	21	15	2	6	33	8	61	13	52
2019	EN	14	13	22	4	6	34	7	45	17	176
2019	EN-03	14	0	29	5	5	38	10	27	18	21
2019	EN-04	19	14	18	3	4	33	9	57	13	97
2019	EN-05	7	14	28	7	9	33	2	32	25	43
2018	EN	15	12	15	7	5	39	5	49	23	164
2018	EN-02	27	18	9	0	0	36	9	83	0	11
2018	EN-03	25	6	0	0	0	63	6	100	0	16
2018	EN-04	13	13	18	6	8	38	5	44	24	87
2018	EN-05	11	13	13	16	4	36	7	42	35	45
2017	EN	11	21	18	6	6	32	6	51	20	174
2017	EN-03	20	30	10	0	0	30	10	83	0	10
2017	EN-04	11	18	21	5	7	33	6	47	20	107
2017	EN-05	10	22	20	12	5	27	5	47	25	41
2014	EN	12	14	19	3	5	40	7	49	15	153
2014	EN-03	18	12	18	0	6	41	6	56	11	17
2014	EN-04	10	13	17	1	8	43	8	47	19	87
2014	EN-05	10	23	25	5	0	33	5	52	8	40

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	30	38	16	3	2	9	0	76	6	204
2020	EN-03	35	35	15	0	0	15	0	82	0	20
2020	EN-04	27	37	18	5	2	11	1	72	8	114
2020	EN-05	27	42	17	2	6	6	0	73	8	52
2019	EN	31	31	16	7	4	11	0	69	13	177
2019	EN-03	38	19	19	0	5	19	0	71	6	21
2019	EN-04	33	31	18	6	3	9	0	70	10	97
2019	EN-05	23	36	11	14	5	11	0	67	21	44
2018	EN	27	27	21	6	6	13	0	62	13	163
2018	EN-02	55	27	9	0	0	9	0	90	0	11
2018	EN-03	31	31	13	0	0	25	0	83	0	16
2018	EN-04	22	30	22	5	9	13	0	59	16	87
2018	EN-05	27	18	30	9	5	11	0	51	15	44
2017	EN	24	36	14	9	5	13	1	68	16	174
2017	EN-03	30	50	0	0	0	20	0	100	0	10
2017	EN-04	25	33	15	8	6	12	1	67	16	107
2017	EN-05	20	39	17	15	2	7	0	63	18	41
2014	EN	20	35	20	3	3	15	3	68	7	153
2014	EN-03	12	59	6	6	0	18	0	86	7	17
2014	EN-04	21	31	22	3	6	15	2	63	11	87
2014	EN-05	23	33	28	0	0	13	5	67	0	40

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	3	97	203
2020	EN-02	0	100	10
2020	EN-03	0	100	20
2019	EN	6	94	178
2019	EN-04	6	94	98
2018	EN	5	95	164
2018	EN-02	0	100	11
2018	EN-04	6	94	87

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	50	50	10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EN	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	18	19	14	2	2	39	6	66	8	204
2020	EN-03	20	25	0	10	5	35	5	75	25	20
2020	EN-04	17	18	16	1	1	41	6	67	3	114
2020	EN-05	15	17	17	2	4	38	6	59	10	52
2019	EN	15	13	20	4	2	39	7	52	10	178
2019	EN-03	14	10	14	10	0	43	10	50	20	21
2019	EN-04	16	14	15	4	2	40	8	59	12	98
2019	EN-05	11	14	30	2	2	39	2	42	8	44
2018	EN	15	12	17	2	4	45	5	54	12	164
2018	EN-02	27	9	18	0	0	36	9	67	0	11
2018	EN-03	25	6	0	0	6	63	0	83	17	16
2018	EN-04	10	15	20	1	5	45	5	50	11	87
2018	EN-05	16	9	18	7	2	42	7	48	17	45
2017	EN	11	12	22	2	3	42	7	46	10	175
2017	EN-03	20	20	20	0	0	20	20	67	0	10
2017	EN-04	11	11	24	2	4	41	7	43	11	108
2017	EN-05	10	12	24	5	2	41	5	41	14	41
2014	EN	14	14	18	2	2	45	6	56	8	153
2014	EN-03	24	18	12	0	6	41	0	70	10	17
2014	EN-04	10	13	18	3	2	48	5	49	12	87
2014	EN-05	18	10	23	0	0	40	10	55	0	40

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	29	34	21	2	2	11	0	72	5	204
2020	EN-03	40	35	5	0	5	15	0	88	6	20
2020	EN-04	27	35	21	3	2	11	1	71	5	114
2020	EN-05	21	37	25	2	4	12	0	65	7	52
2019	EN	30	30	16	5	1	16	1	73	7	178
2019	EN-03	29	24	10	10	0	24	5	73	13	21
2019	EN-04	34	29	16	5	1	14	1	73	7	98
2019	EN-05	23	39	18	5	2	14	0	71	8	44
2018	EN	27	24	22	4	4	18	0	63	10	164
2018	EN-02	55	18	18	0	0	9	0	80	0	11
2018	EN-03	44	25	6	0	6	19	0	85	8	16
2018	EN-04	20	32	21	3	5	20	0	64	10	87
2018	EN-05	29	11	31	7	2	20	0	50	11	45
2017	EN	23	34	18	3	3	17	2	70	8	175
2017	EN-03	50	30	0	0	0	20	0	100	0	10
2017	EN-04	21	32	20	3	4	17	3	67	8	108
2017	EN-05	22	37	20	7	2	12	0	67	11	41
2014	EN	24	31	18	4	2	18	3	70	7	153
2014	EN-03	18	47	18	0	6	12	0	73	7	17
2014	EN-04	26	28	20	6	2	17	1	66	10	87
2014	EN-05	23	30	18	3	0	23	5	72	3	40

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	33	28	19	12	7	1	62	19	204
2020	EN-03	45	15	20	10	10	0	60	20	20
2020	EN-04	30	33	18	10	7	2	64	17	114
2020	EN-05	33	23	19	19	6	0	56	25	52

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	31	13	10	4	0	0	72	14	204
2020	EN-03	30	30	15	15	10	0	0	60	25	20
2020	EN-04	41	30	17	10	2	0	1	72	12	114
2020	EN-05	40	35	8	12	6	0	0	75	17	52
2019	EN	32	34	12	10	11	0	1	66	21	177
2019	EN-03	29	19	14	14	24	0	0	48	38	21
2019	EN-04	30	40	11	9	8	0	1	71	18	97
2019	EN-05	39	32	9	7	14	0	0	70	20	44
2018	EN	33	29	18	7	12	1	1	63	19	164
2018	EN-02	45	18	9	9	9	9	0	70	20	11
2018	EN-03	31	19	13	19	19	0	0	50	38	16
2018	EN-04	34	26	18	5	15	0	1	62	20	87
2018	EN-05	27	38	22	7	7	0	0	64	13	45
2017	EN	36	28	20	5	9	1	1	65	15	173
2017	EN-03	20	20	10	20	30	0	0	40	50	10
2017	EN-04	36	27	19	5	10	1	2	65	15	107
2017	EN-05	45	30	22	3	0	0	0	75	3	40

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	14	25	25	21	15	0	0	38	36	204
2020	EN-03	20	30	15	30	5	0	0	50	35	20
2020	EN-04	15	23	25	23	13	0	1	38	36	114
2020	EN-05	8	23	31	21	17	0	0	31	38	52
2019	EN	16	31	23	15	14	0	1	47	29	177
2019	EN-03	14	48	19	14	5	0	0	62	19	21
2019	EN-04	21	29	24	13	11	0	1	51	25	98
2019	EN-05	7	21	26	21	23	0	2	29	45	43
2018	EN	13	21	29	19	17	0	1	34	36	164
2018	EN-02	9	27	36	27	0	0	0	36	27	11
2018	EN-03	31	38	19	13	0	0	0	69	13	16
2018	EN-04	15	24	28	16	16	0	1	40	33	87
2018	EN-05	7	7	38	18	31	0	0	13	49	45
2017	EN	12	32	22	18	14	1	1	45	33	174
2017	EN-03	0	40	10	50	0	0	0	40	50	10
2017	EN-04	15	34	23	13	13	1	1	50	27	107
2017	EN-05	5	24	22	24	24	0	0	29	49	41

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	22	29	27	13	8	0	1	51	22	202
2020	EN-03	35	15	25	15	10	0	0	50	25	20
2020	EN-04	22	32	24	16	5	0	2	54	21	114
2020	EN-05	12	28	36	10	14	0	0	40	24	50
2019	EN	21	34	24	10	11	0	1	55	21	178
2019	EN-03	33	38	19	5	5	0	0	71	10	21
2019	EN-04	26	31	28	9	6	0	1	57	15	98
2019	EN-05	7	32	20	16	25	0	0	39	41	44
2018	EN	15	29	34	11	10	0	1	44	22	163
2018	EN-02	27	36	36	0	0	0	0	64	0	11
2018	EN-03	33	27	40	0	0	0	0	60	0	15
2018	EN-04	15	37	30	7	10	0	1	52	17	87
2018	EN-05	7	16	38	22	18	0	0	22	40	45
2017	EN	20	31	19	16	12	1	1	52	28	175
2017	EN-03	20	30	40	10	0	0	0	50	10	10
2017	EN-04	24	33	19	13	9	1	1	59	23	108
2017	EN-05	7	32	19	17	24	0	0	39	42	41

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	27	25	18	15	14	0	1	53	29	202
2020	EN-03	35	35	15	5	10	0	0	70	15	20
2020	EN-04	30	22	15	16	13	1	2	54	30	112
2020	EN-05	13	27	29	15	15	0	0	40	31	52
2019	EN	24	26	19	16	11	1	2	52	28	176
2019	EN-03	24	43	14	14	5	0	0	67	19	21
2019	EN-04	29	24	18	15	9	1	3	55	26	98
2019	EN-05	16	16	26	23	19	0	0	33	42	43
2018	EN	13	32	21	17	15	1	1	45	33	164
2018	EN-02	18	27	45	0	9	0	0	45	9	11
2018	EN-03	44	44	6	6	0	0	0	88	6	16
2018	EN-04	9	36	24	16	11	2	1	46	29	87
2018	EN-05	7	22	18	24	29	0	0	29	53	45
2017	EN	18	27	23	15	14	1	2	47	30	175
2017	EN-03	10	20	60	10	0	0	0	30	10	10
2017	EN-04	19	31	17	16	13	2	3	52	30	108
2017	EN-05	17	17	29	15	22	0	0	34	37	41

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	28	16	8	6	0	1	69	14	202
2020	EN-03	55	25	5	5	10	0	0	80	15	20
2020	EN-04	46	25	17	7	3	0	3	72	10	112
2020	EN-05	29	25	25	12	10	0	0	54	21	52
2019	EN	46	28	11	6	6	0	3	76	12	176
2019	EN-03	57	24	19	0	0	0	0	81	0	21
2019	EN-04	48	27	9	6	3	0	6	80	10	97
2019	EN-05	35	33	12	9	12	0	0	67	21	43
2018	EN	33	33	16	8	7	0	4	68	15	164
2018	EN-02	36	36	27	0	0	0	0	73	0	11
2018	EN-03	50	38	13	0	0	0	0	88	0	16
2018	EN-04	38	29	15	8	3	0	7	72	12	87
2018	EN-05	20	38	13	13	16	0	0	58	29	45
2017	EN	43	26	17	4	6	1	4	72	10	174
2017	EN-03	30	30	20	10	0	0	10	67	11	10
2017	EN-04	47	21	16	5	6	2	5	72	11	107
2017	EN-05	27	41	17	2	10	0	2	70	13	41

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	27	32	22	9	10	0	0	59	19	203
2020	EN-03	30	30	20	10	10	0	0	60	20	20
2020	EN-04	25	30	27	12	6	0	0	55	19	113
2020	EN-05	25	40	15	4	15	0	0	65	19	52
2019	EN	27	31	23	8	10	1	0	58	19	177
2019	EN-03	29	19	38	10	5	0	0	48	14	21
2019	EN-04	32	31	23	6	7	1	0	64	14	97
2019	EN-05	18	39	14	11	18	0	0	57	30	44
2018	EN	22	39	20	9	10	0	1	61	19	163
2018	EN-02	27	45	18	9	0	0	0	73	9	11
2018	EN-03	25	44	13	0	19	0	0	69	19	16
2018	EN-04	26	36	18	11	7	0	1	63	19	87
2018	EN-05	11	41	23	7	18	0	0	52	25	44
2017	EN	29	31	24	8	7	1	1	61	15	174
2017	EN-03	40	20	10	10	20	0	0	60	30	10
2017	EN-04	31	31	21	6	6	1	2	65	13	108
2017	EN-05	20	32	29	12	7	0	0	51	20	41

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	27	25	20	9	11	0	7	56	22	204
2020	EN-03	20	35	20	10	10	0	5	58	21	20
2020	EN-04	21	23	23	11	13	1	8	48	27	114
2020	EN-05	33	29	17	6	8	0	8	67	15	52

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	44	14	9	2	0	0	75	11	203
2020	EN-03	20	45	15	15	5	0	0	65	20	20
2020	EN-04	31	45	12	11	1	0	0	75	12	114
2020	EN-05	29	43	22	2	4	0	0	73	6	51
2019	EN	25	41	19	8	7	0	1	66	15	177
2019	EN-03	19	52	19	5	5	0	0	71	10	21
2019	EN-04	29	37	16	11	5	0	1	67	17	97
2019	EN-05	20	41	23	2	14	0	0	61	16	44
2018	EN	21	45	19	10	4	0	1	66	14	163
2018	EN-02	36	27	18	9	0	0	9	70	10	11
2018	EN-03	44	38	13	6	0	0	0	81	6	16
2018	EN-04	18	43	23	11	3	0	1	62	15	87
2018	EN-05	14	55	14	11	7	0	0	68	18	44
2017	EN	24	37	19	11	7	1	2	62	18	174
2017	EN-03	30	40	20	0	0	0	10	78	0	10
2017	EN-04	24	37	17	13	6	2	2	63	19	108
2017	EN-05	17	39	27	5	12	0	0	56	17	41

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	25	37	24	11	3	0	0	62	14	203
2020	EN-03	35	30	25	5	5	0	0	65	10	20
2020	EN-04	27	40	17	13	2	0	1	68	15	113
2020	EN-05	12	35	42	6	6	0	0	46	12	52
2019	EN	16	42	23	11	8	0	1	59	19	177
2019	EN-03	19	38	24	19	0	0	0	57	19	21
2019	EN-04	22	44	21	6	6	0	1	67	13	97
2019	EN-05	2	41	25	16	16	0	0	43	32	44
2018	EN	12	39	25	15	7	1	2	52	23	163
2018	EN-02	9	45	0	27	9	0	9	60	40	11
2018	EN-03	25	50	19	0	0	6	0	80	0	16
2018	EN-04	14	38	24	14	7	1	2	54	21	87
2018	EN-05	5	34	30	20	11	0	0	39	32	44
2017	EN	13	35	22	16	11	2	1	49	28	174
2017	EN-03	20	60	20	0	0	0	0	80	0	10
2017	EN-04	16	33	20	19	8	3	1	51	28	108
2017	EN-05	7	32	24	17	20	0	0	39	37	41

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	29	37	20	9	3	0	1	68	12	204
2020	EN-03	50	25	5	15	5	0	0	75	20	20
2020	EN-04	25	41	17	13	1	0	3	68	14	114
2020	EN-05	27	31	37	0	6	0	0	58	6	52
2019	EN	25	38	17	11	8	1	0	64	19	177
2019	EN-03	24	38	14	14	10	0	0	62	24	21
2019	EN-04	30	39	10	12	7	1	0	70	20	97
2019	EN-05	18	36	30	7	9	0	0	55	16	44
2018	EN	22	36	22	13	7	0	1	58	20	162
2018	EN-02	18	36	18	18	0	0	9	60	20	11
2018	EN-03	25	44	19	6	6	0	0	69	13	16
2018	EN-04	21	35	20	15	8	0	1	56	24	86
2018	EN-05	20	34	30	9	7	0	0	55	16	44
2017	EN	23	37	18	12	8	1	1	61	20	174
2017	EN-03	10	80	0	10	0	0	0	90	10	10
2017	EN-04	25	32	19	13	7	2	1	59	21	108
2017	EN-05	20	41	22	5	12	0	0	61	17	41

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	46	33	12	8	2	1	1	79	10	200
2020	EN-03	63	21	11	5	0	0	0	84	5	19
2020	EN-04	42	35	12	8	2	1	1	78	10	112
2020	EN-05	43	33	14	8	2	0	0	76	10	51
2019	EN	44	32	6	11	6	0	1	77	17	176
2019	EN-03	52	33	5	5	5	0	0	86	10	21
2019	EN-04	45	30	5	13	5	0	1	76	19	97
2019	EN-05	44	30	7	12	7	0	0	74	19	43

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	23	37	26	9	4	1	61	14	202
2020	EN-03	25	25	30	20	0	0	50	20	20
2020	EN-04	25	33	27	11	4	1	58	15	113
2020	EN-05	14	53	22	6	4	2	68	10	51

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	31	30	23	10	6	0	0	60	17	203
2020	EN-03	45	30	5	15	5	0	0	75	20	20
2020	EN-04	33	30	21	9	7	0	0	63	16	114
2020	EN-05	20	27	31	14	6	2	0	48	20	51
2019	EN	31	34	21	8	6	0	0	65	14	177
2019	EN-03	33	48	14	5	0	0	0	81	5	21
2019	EN-04	37	30	20	10	3	0	0	67	13	97
2019	EN-05	18	39	20	9	14	0	0	57	23	44
2018	EN	26	33	24	11	6	0	1	59	17	162
2018	EN-02	18	45	27	0	0	0	9	70	0	11
2018	EN-03	38	38	13	6	6	0	0	75	13	16
2018	EN-04	31	30	21	13	6	0	0	61	18	87
2018	EN-05	16	32	32	14	7	0	0	48	20	44
2017	EN	23	39	21	10	5	1	1	63	16	173
2017	EN-03	10	50	20	10	0	0	10	67	11	10
2017	EN-04	27	36	19	12	4	1	1	65	16	107
2017	EN-05	14	44	27	2	12	0	0	58	15	41

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	59	27	8	4	1	0	0	86	6	201
2020	EN-03	68	26	5	0	0	0	0	95	0	19
2020	EN-04	59	28	7	4	1	0	1	88	4	113
2020	EN-05	55	27	12	6	0	0	0	82	6	51
2019	EN	52	25	14	5	3	1	1	78	7	176
2019	EN-03	52	19	14	10	5	0	0	71	14	21
2019	EN-04	51	30	15	1	2	0	1	82	3	96
2019	EN-05	57	16	14	11	2	0	0	73	14	44
2018	EN	51	31	12	2	2	1	1	84	4	163
2018	EN-02	36	36	9	9	0	0	9	80	10	11
2018	EN-03	44	44	13	0	0	0	0	88	0	16
2018	EN-04	48	30	14	2	3	1	1	80	6	87
2018	EN-05	61	30	9	0	0	0	0	91	0	44
2017	EN	53	25	8	7	5	1	1	80	12	174
2017	EN-03	30	10	20	30	0	0	10	44	33	10
2017	EN-04	51	27	7	7	7	1	1	80	13	107
2017	EN-05	56	24	12	5	2	0	0	80	7	41

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	32	39	21	6	1	71	8	202
2020	EN-03	16	42	32	11	0	58	11	19
2020	EN-04	34	36	22	6	2	70	8	113
2020	EN-05	33	44	17	4	2	77	6	52

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	76	13	5	1	0	0	6	95	1	199
2020	EN-03	84	11	5	0	0	0	0	95	0	19
2020	EN-04	72	15	4	0	0	0	8	95	0	112
2020	EN-05	82	10	2	0	0	0	6	98	0	50
2019	EN	71	13	5	2	1	1	7	91	4	176
2019	EN-03	67	5	10	10	0	0	10	79	11	21
2019	EN-04	70	14	4	0	1	2	8	94	1	97
2019	EN-05	74	9	5	5	2	0	5	88	7	43
2018	EN	74	15	4	1	1	1	4	93	3	162
2018	EN-02	64	18	9	0	0	0	9	90	0	11
2018	EN-03	88	6	0	0	0	0	6	100	0	16
2018	EN-04	69	17	3	2	2	1	5	91	5	87
2018	EN-05	81	12	7	0	0	0	0	93	0	43

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	80	10	2	3	0	1	3	94	4	201
2020	EN-03	83	6	6	6	0	0	0	89	6	18
2020	EN-04	76	13	3	3	0	2	4	94	3	113
2020	EN-05	83	4	2	4	2	0	6	92	6	52
2019	EN	71	11	6	3	3	2	3	87	7	177
2019	EN-03	75	5	5	5	5	0	5	84	11	20
2019	EN-04	71	12	7	2	2	2	3	88	4	98
2019	EN-05	70	9	7	5	5	0	5	83	10	44
2018	EN	73	13	5	4	2	0	4	89	6	163
2018	EN-02	82	9	0	0	0	0	9	100	0	11
2018	EN-03	69	13	0	6	0	0	13	93	7	16
2018	EN-04	69	16	6	3	2	0	3	88	6	87
2018	EN-05	77	9	7	5	2	0	0	86	7	44
2017	EN	71	12	3	4	5	3	2	88	9	173
2017	EN-03	70	10	0	10	0	0	10	89	11	10
2017	EN-04	69	12	4	3	5	6	2	88	8	106
2017	EN-05	71	12	0	7	7	0	2	85	15	41

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	67	23	6	2	1	1	2	92	3	199
2020	EN-03	79	11	11	0	0	0	0	89	0	19
2020	EN-04	66	25	5	1	0	1	2	93	1	110
2020	EN-05	54	31	6	6	2	0	2	86	8	52
2019	EN	60	25	9	3	1	1	1	87	4	177
2019	EN-03	76	10	0	10	0	0	5	90	10	21
2019	EN-04	56	29	10	2	1	2	0	86	3	97
2019	EN-05	52	30	14	5	0	0	0	82	5	44
2018	EN	56	26	10	5	1	0	1	83	6	164
2018	EN-02	91	0	0	9	0	0	0	91	9	11
2018	EN-03	81	13	0	0	0	0	6	100	0	16
2018	EN-04	52	31	9	6	1	0	1	84	7	87
2018	EN-05	42	31	20	4	2	0	0	73	7	45
2017	EN	61	24	6	3	2	2	2	88	5	174
2017	EN-03	60	20	10	0	10	0	0	80	10	10
2017	EN-04	60	25	7	3	1	3	2	89	4	107
2017	EN-05	58	22	7	5	5	0	2	82	10	41

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	69	15	7	4	2	0	1	86	7	202
2020	EN-03	74	11	11	5	0	0	0	84	5	19
2020	EN-04	69	17	5	4	2	1	2	88	6	113
2020	EN-05	65	15	10	4	4	0	2	82	8	52
2019	EN	66	17	5	6	4	1	1	84	10	177
2019	EN-03	71	5	0	14	5	0	5	80	20	21
2019	EN-04	61	21	6	5	4	2	0	84	9	98
2019	EN-05	70	16	7	5	2	0	0	86	7	43
2018	EN	62	17	9	6	4	0	2	81	9	163
2018	EN-02	91	0	0	9	0	0	0	91	9	11
2018	EN-03	69	6	0	0	13	0	13	86	14	16
2018	EN-04	53	23	12	7	2	0	2	79	10	86
2018	EN-05	67	13	11	4	4	0	0	80	9	45
2017	EN	61	22	5	3	6	1	1	85	9	173
2017	EN-03	70	20	0	0	10	0	0	90	10	10
2017	EN-04	63	19	6	2	7	2	2	85	9	106
2017	EN-05	54	29	5	7	5	0	0	83	12	41

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	57	13	5	0	0	0	25	93	1	202
2020	EN-03	68	0	0	0	0	0	32	100	0	19
2020	EN-04	59	7	2	0	0	0	32	97	0	113
2020	EN-05	46	29	15	2	0	0	8	81	2	52
2019	EN	57	11	7	2	1	0	23	88	4	177
2019	EN-03	62	0	0	5	0	0	33	93	7	21
2019	EN-04	54	7	5	1	0	0	33	91	2	98
2019	EN-05	51	26	14	5	2	0	2	79	7	43
2018	EN	49	12	6	4	1	0	28	85	6	162
2018	EN-02	64	9	0	0	0	0	27	100	0	11
2018	EN-03	56	0	0	0	0	0	44	100	0	16
2018	EN-04	53	6	4	2	0	0	35	91	4	85
2018	EN-05	33	29	13	9	2	0	13	72	13	45
2017	EN	52	11	5	1	2	1	29	90	3	173
2017	EN-03	40	10	0	0	0	0	50	100	0	10
2017	EN-04	52	6	3	0	0	1	39	95	0	106
2017	EN-05	49	22	12	2	7	0	7	76	11	41

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	62	22	8	2	1	1	3	88	4	202
2020	EN-03	75	10	10	0	5	0	0	85	5	20
2020	EN-04	60	22	10	1	1	2	4	88	2	113
2020	EN-05	61	25	4	8	0	0	2	88	8	51
2019	EN	56	27	11	2	1	2	1	86	3	177
2019	EN-03	52	33	0	5	5	5	0	90	10	21
2019	EN-04	56	27	10	1	1	3	2	87	2	98
2019	EN-05	53	26	19	2	0	0	0	79	2	43
2018	EN	52	26	13	2	3	0	3	80	6	163
2018	EN-02	91	0	9	0	0	0	0	91	0	11
2018	EN-03	63	6	19	0	6	0	6	73	7	16
2018	EN-04	49	30	14	1	2	0	3	82	4	87
2018	EN-05	43	30	14	7	5	0	2	74	12	44
2017	EN	55	20	12	3	3	2	4	81	7	173
2017	EN-03	40	10	30	10	0	0	10	56	11	10
2017	EN-04	54	22	11	3	1	4	6	84	4	107
2017	EN-05	56	20	12	5	7	0	0	76	12	41

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	70	20	4	1	2	0	2	92	4	204
2020	EN-03	80	10	5	0	5	0	0	90	5	20
2020	EN-04	66	22	5	2	2	1	3	91	4	114
2020	EN-05	79	15	2	0	2	0	2	96	2	52
2019	EN	80	11	2	2	1	0	3	95	3	178
2019	EN-03	67	19	0	5	5	0	5	90	10	21
2019	EN-04	80	13	3	1	0	0	3	96	1	98
2019	EN-05	86	7	0	2	0	0	5	98	2	44
2018	EN	71	18	4	2	2	1	2	91	5	164
2018	EN-02	73	0	18	0	9	0	0	73	9	11
2018	EN-03	56	31	6	0	0	0	6	93	0	16
2018	EN-04	70	17	2	5	2	1	2	90	7	87
2018	EN-05	78	20	2	0	0	0	0	98	0	45
2017	EN	71	18	2	2	1	1	4	94	4	174
2017	EN-03	70	10	0	0	0	0	20	100	0	10
2017	EN-04	69	18	3	2	2	2	5	93	4	107
2017	EN-05	76	22	2	0	0	0	0	98	0	41

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	29	16	3	2	0	3	79	5	203
2020	EN-03	45	15	30	5	5	0	0	60	10	20
2020	EN-04	43	33	15	4	2	0	4	79	5	114
2020	EN-05	55	24	16	0	0	2	4	83	0	51
2019	EN	54	29	8	2	3	1	3	87	5	178
2019	EN-03	52	38	5	0	5	0	0	90	5	21
2019	EN-04	54	26	11	2	3	0	4	83	5	98
2019	EN-05	55	36	5	0	2	0	2	93	2	44
2018	EN	46	35	9	5	2	1	2	83	8	164
2018	EN-02	45	45	9	0	0	0	0	91	0	11
2018	EN-03	31	25	19	6	13	0	6	60	20	16
2018	EN-04	47	33	6	8	2	1	2	83	11	87
2018	EN-05	47	40	11	2	0	0	0	87	2	45
2017	EN	49	30	14	3	1	1	2	82	4	174
2017	EN-03	30	10	30	10	20	0	0	40	30	10
2017	EN-04	49	35	10	2	0	1	4	87	2	107
2017	EN-05	54	24	17	5	0	0	0	78	5	41

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	28	44	21	3	2	0	0	73	6	202
2020	EN-03	30	40	25	0	5	0	0	70	5	20
2020	EN-04	27	45	22	2	3	1	1	73	5	113
2020	EN-05	25	47	22	6	0	0	0	73	6	51

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	14	34	38	11	3	0	48	14	204
2020	EN-03	15	35	35	10	5	0	50	15	20
2020	EN-04	14	37	38	8	3	1	51	11	114
2020	EN-05	13	27	40	15	4	0	40	19	52
2019	EN	12	40	30	15	2	0	52	17	178
2019	EN-03	19	38	29	14	0	0	57	14	21
2019	EN-04	16	45	24	13	1	0	61	14	98
2019	EN-05	2	32	41	20	5	0	34	25	44
2018	EN	8	35	41	12	4	0	43	16	164
2018	EN-02	9	36	45	9	0	0	45	9	11
2018	EN-03	13	44	31	13	0	0	56	13	16
2018	EN-04	10	37	41	8	3	0	47	11	87
2018	EN-05	2	31	40	20	7	0	33	27	45
2017	EN	10	35	35	14	5	1	45	20	175
2017	EN-03	10	20	40	30	0	0	30	30	10
2017	EN-04	14	40	32	8	6	1	54	14	108
2017	EN-05	2	24	41	27	5	0	27	32	41

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	9	18	38	27	10	0	0	36	27	200
2020	EN-03	15	20	15	15	35	0	0	50	35	20
2020	EN-04	6	14	40	30	9	0	0	39	21	112
2020	EN-05	10	28	36	26	0	0	0	26	38	50
2019	EN	9	14	40	24	12	0	0	37	23	177
2019	EN-03	5	19	38	19	19	0	0	38	24	21
2019	EN-04	7	12	36	31	13	0	0	44	20	97
2019	EN-05	16	16	43	16	9	0	0	25	32	44
2018	EN	10	18	41	21	10	0	1	31	28	164
2018	EN-02	18	0	36	27	9	0	9	40	20	11
2018	EN-03	6	6	50	25	13	0	0	38	13	16
2018	EN-04	7	15	44	23	11	0	0	34	22	87
2018	EN-05	13	31	33	16	7	0	0	22	44	45
2017	EN	6	20	37	26	11	1	0	37	26	174
2017	EN-03	10	30	30	20	10	0	0	30	40	10
2017	EN-04	3	17	36	28	14	2	0	43	20	107
2017	EN-05	10	27	39	17	7	0	0	24	37	41

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	41	45	11	1	1	0	0	86	2	204
2020	EN-03	45	40	10	5	0	0	0	85	5	20
2020	EN-04	39	43	16	1	1	1	0	82	2	114
2020	EN-05	37	56	4	2	2	0	0	92	4	52
2019	EN	21	35	22	11	6	4	0	59	18	178
2019	EN-03	14	43	19	19	5	0	0	57	24	21
2019	EN-04	27	33	22	5	6	7	0	64	12	98
2019	EN-05	16	32	27	18	5	2	0	49	23	44
2018	EN	21	33	25	7	7	7	0	58	15	163
2018	EN-02	27	45	9	9	0	9	0	80	10	11
2018	EN-03	20	47	13	13	7	0	0	67	20	15
2018	EN-04	18	31	26	3	10	10	0	55	15	87
2018	EN-05	22	33	31	7	4	2	0	57	11	45
2017	EN	13	30	23	16	5	13	1	49	25	174
2017	EN-03	20	50	0	10	10	0	10	78	22	10
2017	EN-04	14	23	23	19	5	17	0	44	28	108
2017	EN-05	12	34	29	15	5	5	0	49	21	41

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	36	39	12	7	3	2	77	11	202
2020	EN-03	40	30	5	15	10	0	70	25	20
2020	EN-04	36	35	16	7	2	4	74	9	113
2020	EN-05	24	57	8	8	2	2	82	10	51

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	39	32	9	12	6	1	72	18	204
2020	EN-03	45	20	10	5	15	5	68	21	20
2020	EN-04	39	34	11	10	6	1	73	16	114
2020	EN-05	33	33	8	21	4	2	67	25	52

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	29	14	3	3	2	1	79	7	203
2020	EN-03	47	32	11	0	5	5	0	83	6	19
2020	EN-04	48	26	16	4	3	3	1	77	6	114
2020	EN-05	40	33	15	2	4	2	4	78	6	52

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	35	40	14	7	2	1	77	9	203
2020	EN-03	50	25	10	15	0	0	75	15	20
2020	EN-04	32	45	13	6	3	1	78	9	114
2020	EN-05	27	44	17	8	2	2	73	10	52
2019	EN	20	38	19	15	5	4	60	20	178
2019	EN-03	14	43	14	14	5	10	63	21	21
2019	EN-04	24	36	16	16	3	4	63	20	98
2019	EN-05	16	41	23	11	7	2	58	19	44
2018	EN	18	45	16	10	7	4	66	18	164
2018	EN-02	27	55	18	0	0	0	82	0	11
2018	EN-03	19	69	0	0	13	0	88	13	16
2018	EN-04	20	41	20	8	8	3	63	17	87
2018	EN-05	13	42	16	18	4	7	60	24	45
2017	EN	18	42	23	7	9	2	60	16	175
2017	EN-03	10	50	20	10	10	0	60	20	10
2017	EN-04	19	40	22	7	8	3	61	16	108
2017	EN-05	17	39	27	7	10	0	56	17	41

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	44	43	9	3	0	87	3	204
2020	EN-03	60	25	10	5	0	85	5	20
2020	EN-04	46	43	8	2	1	90	2	114
2020	EN-05	29	56	10	6	0	85	6	52

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	47	39	10	3	1	87	3	202
2020	EN-03	60	25	10	5	0	85	5	20
2020	EN-04	48	42	8	1	1	91	1	112
2020	EN-05	40	40	13	6	0	81	6	52

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	43	38	14	2	2	1	2	82	4	200
2020	EN-03	50	25	25	0	0	0	0	75	0	20
2020	EN-04	44	41	10	1	2	1	1	87	3	111
2020	EN-05	43	35	18	2	2	0	0	78	4	51

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	35	7	2	2	1	1	88	5	203
2020	EN-03	55	30	15	0	0	0	0	85	0	20
2020	EN-04	55	30	7	3	3	2	1	87	5	113
2020	EN-05	44	48	4	2	2	0	0	92	4	52

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	EN	67	22	3	8	0	96	204
2020	EN-03	70	15	0	15	0	100	20
2020	EN-04	64	24	4	8	1	96	114
2020	EN-05	69	19	4	8	0	96	52

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	37	6	2	2	91	2	202
2020	EN-03	50	35	10	0	5	89	0	20
2020	EN-04	54	35	7	2	3	91	2	112
2020	EN-05	48	40	6	4	2	90	4	52

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	50	32	9	5	3	0	83	8	204
2020	EN-03	75	20	0	0	5	0	95	5	20
2020	EN-04	46	36	10	5	3	0	82	8	114
2020	EN-05	46	29	12	8	4	2	76	12	52

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	61	28	6	1	2	2	91	3	204
2020	EN-03	70	15	5	0	5	5	89	5	20
2020	EN-04	64	25	8	0	1	2	91	1	114
2020	EN-05	52	37	2	4	4	2	90	8	52

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	11	55	13	13	4	2	2	69	18	53
2020	EN-05	7	57	14	12	5	2	2	68	18	42
2019	EN	11	35	16	22	7	4	5	50	32	55
2019	EN-04	8	25	8	33	0	8	17	44	44	12
2019	EN-05	13	38	18	18	8	3	3	54	27	39

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	96	4	53
2020	EN-05	98	2	42

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	16	45	20	14	6	0	0	61	20	51
2020	EN-05	15	41	24	12	7	0	0	56	20	41

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	204
2020	EN-03	5	95	20
2020	EN-04	5	95	114
2020	EN-05	12	88	52

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	7	93	204
2020	EN-03	5	95	20
2020	EN-04	5	95	114
2020	EN-05	13	87	52
2019	EN	13	87	178
2019	EN-03	19	81	21
2019	EN-04	10	90	98
2019	EN-05	16	84	44
2017	EN	12	88	174
2017	EN-04	14	86	107
2014	EN	9	91	153
2014	EN-03	0	100	17
2014	EN-04	13	87	87

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	20	80	15

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	73	27	15
2019	EN	70	30	23
2019	EN-04	80	20	10
2017	EN	57	43	21
2017	EN-04	53	47	15
2014	EN	64	36	14
2014	EN-04	73	27	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	18	45	18	9	9	70	10	11
2019	EN	44	31	6	13	6	80	13	16
2017	EN	75	25	0	0	0	100	0	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	52	33	6	5	0	1	2	87	6	203
2020	EN-03	50	25	10	10	5	0	0	75	15	20
2020	EN-04	50	35	7	4	0	2	3	88	5	113
2020	EN-05	52	37	4	6	0	0	2	90	6	52

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	24	54	21	0	69	31	204
2020	EN-03	40	50	10	0	56	44	20
2020	EN-04	23	53	24	1	70	30	114
2020	EN-05	25	56	19	0	69	31	52

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	EN	29	71	49
2020	EN-04	23	77	26
2020	EN-05	31	69	13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	2	20	18	22	33	2	2	23	57	49
2020	EN-04	0	12	27	27	27	4	4	13	58	26
2020	EN-05	8	23	0	23	46	0	0	31	69	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	2	4	20	24	39	2	8	7	70	49
2020	EN-04	0	4	19	31	31	4	12	5	73	26
2020	EN-05	8	8	8	8	69	0	0	15	77	13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	EN	59	11	6	4	2	3	14	84	8	204
2020	EN-03	50	10	5	15	10	5	5	67	28	20
2020	EN-04	55	13	8	4	1	3	17	85	5	114
2020	EN-05	69	10	4	2	4	0	12	89	7	52
2019	EN	50	17	9	6	7	1	11	76	14	176
2019	EN-03	38	14	19	14	5	0	10	58	21	21
2019	EN-04	46	26	8	1	5	1	12	83	7	97
2019	EN-05	61	5	5	11	7	0	11	74	21	44
2018	EN	57	9	12	4	2	2	13	78	8	164
2018	EN-02	36	9	18	9	0	9	18	63	13	11
2018	EN-03	56	13	19	0	0	0	13	79	0	16
2018	EN-04	56	9	11	3	3	1	15	78	8	87
2018	EN-05	67	9	9	7	2	2	4	81	10	45

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack