2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 29 55 4 11 2 0 0 84 13 104
2020 EG-05 29 46 7 11 7 0 0 75 18 28
2020 EG-06 26 61 2 11 0 0 0 88 11 57
2020 EG-07 45 45 9 0 0 0 0 91 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 66 20 9 2 2 2 0 87 4 102
2020 EG-05 74 11 7 4 4 0 0 85 7 27
2020 EG-06 64 27 7 2 0 0 0 91 2 56
2020 EG-07 73 0 9 0 9 9 0 80 10 11
2017 EG 60 22 8 6 0 0 3 85 6 98
2017 EG-05 69 17 6 4 0 0 4 89 4 48
2017 EG-06 50 32 7 7 0 0 2 85 8 40
2014 EG 52 25 12 8 1 1 1 79 9 102
2014 EG-05 53 17 11 13 2 2 2 73 16 47
2014 EG-06 51 31 13 5 0 0 0 82 5 39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 44 37 6 12 2 0 0 81 13 104
2020 EG-05 29 50 4 14 4 0 0 79 18 28
2020 EG-06 53 33 2 11 2 0 0 86 12 57
2020 EG-07 55 27 9 9 0 0 0 82 9 11
2019 EG 37 43 4 12 5 0 0 79 17 101
2019 EG-05 39 41 2 12 6 0 0 80 18 51
2019 EG-06 36 44 6 11 3 0 0 81 14 36
2017 EG 29 47 8 12 4 0 0 76 16 99
2017 EG-05 35 43 10 10 2 0 0 78 12 49
2017 EG-06 21 50 7 15 7 0 0 70 22 40
2014 EG 29 41 13 10 8 0 0 70 18 102
2014 EG-05 26 38 15 11 11 0 0 64 21 47
2014 EG-06 28 46 10 10 5 0 0 74 15 39

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 36 38 13 12 3 0 0 73 14 104
2020 EG-05 32 32 21 11 4 0 0 64 14 28
2020 EG-06 35 44 7 11 4 0 0 79 14 57
2020 EG-07 45 18 27 9 0 0 0 64 9 11
2019 EG 35 34 18 12 2 0 0 68 14 101
2019 EG-05 37 39 8 12 4 0 0 76 16 51
2019 EG-06 31 22 31 17 0 0 0 53 17 36
2018 EG 29 49 4 15 4 0 0 78 18 82
2018 EG-05 31 51 3 11 3 0 0 83 14 35
2018 EG-06 27 46 5 16 5 0 0 73 22 37
2017 EG 27 39 11 19 4 0 0 66 23 99
2017 EG-05 37 33 10 20 0 0 0 69 20 49
2017 EG-06 18 50 12 15 5 0 0 68 20 40
2014 EG 16 41 14 20 10 0 0 57 29 102
2014 EG-05 21 49 8 13 9 0 0 70 21 47
2014 EG-06 8 28 21 31 13 0 0 36 43 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 36 33 17 12 2 0 0 69 14 103
2020 EG-05 21 36 21 14 7 0 0 57 21 28
2020 EG-06 43 30 13 14 0 0 0 73 14 56
2020 EG-07 36 45 18 0 0 0 0 82 0 11
2019 EG 41 42 8 5 4 0 0 83 9 100
2019 EG-05 38 46 6 4 6 0 0 84 10 50
2019 EG-06 39 39 11 8 3 0 0 78 11 36
2017 EG 37 49 10 4 0 0 0 86 4 99
2017 EG-05 41 41 10 8 0 0 0 82 8 49
2017 EG-06 31 60 10 0 0 0 0 90 0 40
2014 EG 28 52 10 7 3 0 0 80 10 101
2014 EG-05 37 43 11 7 2 0 0 80 9 46
2014 EG-06 13 64 10 10 3 0 0 77 13 39

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 35 31 15 12 7 0 1 66 18 104
2020 EG-05 29 32 18 14 7 0 0 61 21 28
2020 EG-06 39 28 14 11 7 0 2 68 18 57
2020 EG-07 27 45 18 9 0 0 0 73 9 11
2019 EG 45 27 16 7 6 0 0 71 13 101
2019 EG-05 43 27 14 8 8 0 0 71 16 51
2019 EG-06 33 31 25 8 3 0 0 64 11 36
2018 EG 38 42 9 6 5 0 0 80 11 81
2018 EG-05 32 50 12 0 6 0 0 82 6 34
2018 EG-06 49 27 8 11 5 0 0 76 16 37
2017 EG 40 40 9 5 5 0 1 81 10 99
2017 EG-05 41 35 10 6 6 0 2 77 13 49
2017 EG-06 43 45 5 5 2 0 0 88 7 40
2014 EG 26 40 15 11 9 0 0 66 20 102
2014 EG-05 30 32 19 13 6 0 0 62 19 47
2014 EG-06 13 46 15 13 13 0 0 59 25 39

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 29 41 19 8 3 0 0 70 11 104
2020 EG-05 25 39 14 18 4 0 0 64 21 28
2020 EG-06 33 46 16 2 4 0 0 79 5 57
2020 EG-07 9 36 55 0 0 0 0 45 0 11
2019 EG 32 39 15 10 4 0 0 71 14 100
2019 EG-05 31 41 12 10 6 0 0 73 16 51
2019 EG-06 28 39 19 11 3 0 0 67 14 36
2018 EG 36 49 10 1 4 0 0 85 5 81
2018 EG-05 41 44 12 0 3 0 0 85 3 34
2018 EG-06 32 51 8 3 5 0 0 84 8 37
2017 EG 38 46 9 5 2 0 0 84 7 99
2017 EG-05 41 47 10 0 2 0 0 88 2 49
2017 EG-06 33 50 5 10 2 0 0 83 12 40
2014 EG 29 44 12 11 5 0 0 72 16 102
2014 EG-05 34 36 17 13 0 0 0 70 13 47
2014 EG-06 15 56 10 8 10 0 0 72 18 39

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 41 24 13 9 0 0 54 22 104
2020 EG-05 7 39 21 11 21 0 0 46 32 28
2020 EG-06 18 46 23 11 4 0 0 63 14 57
2020 EG-07 0 27 45 27 0 0 0 27 27 11
2019 EG 20 37 22 9 11 0 0 57 20 98
2019 EG-05 14 38 28 8 12 0 0 52 20 50
2019 EG-06 24 29 21 15 12 0 0 53 26 34
2018 EG 23 40 22 6 9 0 0 63 15 82
2018 EG-05 26 31 29 6 9 0 0 57 14 35
2018 EG-06 22 49 16 5 8 0 0 70 14 37
2017 EG 27 38 18 12 4 0 1 66 16 99
2017 EG-05 27 41 20 6 4 0 2 69 10 49
2017 EG-06 28 40 12 15 5 0 0 68 20 40
2014 EG 9 22 23 24 21 1 0 31 46 102
2014 EG-05 15 21 13 28 23 0 0 36 51 47
2014 EG-06 3 18 26 28 23 3 0 21 52 39

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 24 45 19 10 2 0 0 69 12 103
2020 EG-05 21 54 14 7 4 0 0 75 11 28
2020 EG-06 28 42 19 9 2 0 0 70 11 57
2020 EG-07 10 50 30 10 0 0 0 60 10 10
2019 EG 27 46 17 9 1 0 0 73 10 100
2019 EG-05 25 49 20 4 2 0 0 75 6 51
2019 EG-06 26 43 17 14 0 0 0 69 14 35
2018 EG 30 43 16 9 2 0 0 73 11 81
2018 EG-05 43 37 11 3 6 0 0 80 9 35
2018 EG-06 17 53 17 14 0 0 0 69 14 36
2017 EG 29 45 14 10 2 0 0 74 12 99
2017 EG-05 35 45 16 0 4 0 0 80 4 49
2017 EG-06 26 50 10 15 0 0 0 75 15 40

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 34 51 11 4 1 0 0 85 5 104
2020 EG-05 29 61 4 7 0 0 0 89 7 28
2020 EG-06 39 51 7 2 2 0 0 89 4 57
2020 EG-07 27 27 45 0 0 0 0 55 0 11
2019 EG 38 38 18 4 2 0 0 76 6 100
2019 EG-05 39 41 12 6 2 0 0 80 8 51
2019 EG-06 34 31 29 3 3 0 0 66 6 35
2018 EG 40 50 6 1 1 1 0 91 2 82
2018 EG-05 46 49 3 0 3 0 0 94 3 35
2018 EG-06 35 51 11 0 0 3 0 89 0 37
2017 EG 34 52 10 1 3 0 0 86 4 99
2017 EG-05 45 43 8 0 4 0 0 88 4 49
2017 EG-06 23 62 12 0 2 0 0 85 2 40
2014 EG 24 44 19 8 6 0 0 68 14 102
2014 EG-05 28 49 15 4 4 0 0 77 9 47
2014 EG-06 21 33 26 13 8 0 0 54 21 39

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 19 39 28 9 5 0 0 59 13 104
2020 EG-05 14 39 25 11 11 0 0 54 21 28
2020 EG-06 25 42 25 7 2 0 0 67 9 57
2020 EG-07 9 27 64 0 0 0 0 36 0 11
2019 EG 23 36 26 9 5 1 0 60 14 100
2019 EG-05 16 41 25 8 8 2 0 58 16 51
2019 EG-06 23 31 29 14 3 0 0 54 17 35
2018 EG 27 46 10 14 4 0 0 73 17 81
2018 EG-05 29 43 6 20 3 0 0 71 23 35
2018 EG-06 31 44 11 8 6 0 0 75 14 36
2017 EG 29 41 15 11 4 0 0 70 15 99
2017 EG-05 37 37 14 10 2 0 0 73 12 49
2017 EG-06 21 52 15 7 5 0 0 73 12 40

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 52 33 13 1 1 0 0 85 2 104
2020 EG-05 43 36 18 4 0 0 0 79 4 28
2020 EG-06 58 33 7 0 2 0 0 91 2 57
2020 EG-07 45 27 27 0 0 0 0 73 0 11
2019 EG 56 28 13 3 0 0 0 84 3 100
2019 EG-05 57 29 12 2 0 0 0 86 2 51
2019 EG-06 49 34 11 6 0 0 0 83 6 35
2018 EG 59 33 4 2 1 0 0 93 4 81
2018 EG-05 65 26 3 3 3 0 0 91 6 34
2018 EG-06 54 38 5 3 0 0 0 92 3 37
2017 EG 59 32 7 2 0 0 0 91 2 99
2017 EG-05 69 24 4 2 0 0 0 94 2 49
2017 EG-06 48 40 10 2 0 0 0 88 2 40
2014 EG 67 23 5 2 3 0 0 90 5 102
2014 EG-05 72 21 4 2 0 0 0 94 2 47
2014 EG-06 62 25 3 3 8 0 0 87 10 39

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 19 46 15 13 6 0 0 65 19 104
2020 EG-05 18 36 18 21 7 0 0 54 29 28
2020 EG-06 21 54 11 9 5 0 0 75 14 57
2020 EG-07 9 36 27 27 0 0 0 45 27 11
2019 EG 23 47 14 7 8 0 0 71 15 99
2019 EG-05 18 50 14 6 12 0 0 68 18 50
2019 EG-06 23 49 17 6 6 0 0 71 11 35
2018 EG 30 43 12 12 2 0 0 73 15 82
2018 EG-05 29 34 14 17 6 0 0 63 23 35
2018 EG-06 35 43 14 8 0 0 0 78 8 37
2017 EG 27 48 8 13 4 0 0 75 17 98
2017 EG-05 31 35 10 17 6 0 0 67 23 48
2017 EG-06 20 63 5 10 2 0 0 83 12 40
2014 EG 11 44 12 18 15 0 0 55 33 102
2014 EG-05 13 38 10 21 17 0 0 51 38 47
2014 EG-06 5 51 10 20 13 0 0 57 33 39

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 25 38 21 10 6 0 0 63 15 104
2020 EG-05 18 39 21 14 7 0 0 57 21 28
2020 EG-06 32 40 19 5 4 0 0 72 9 57
2020 EG-07 9 45 18 18 9 0 0 55 27 11
2019 EG 25 30 25 8 12 0 0 55 20 100
2019 EG-05 22 31 25 6 16 0 0 53 22 51
2019 EG-06 29 23 23 14 11 0 0 51 26 35
2018 EG 28 38 18 5 11 0 0 66 16 82
2018 EG-05 26 37 14 9 14 0 0 63 23 35
2018 EG-06 32 38 22 3 5 0 0 70 8 37
2017 EG 27 35 22 5 9 1 1 63 14 99
2017 EG-05 33 29 24 2 10 2 0 63 13 49
2017 EG-06 21 45 17 10 5 0 2 67 15 40
2014 EG 18 27 22 16 19 0 0 44 34 102
2014 EG-05 19 23 23 11 23 0 0 43 34 47
2014 EG-06 13 28 21 21 18 0 0 41 38 39

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 19 47 21 9 4 1 0 66 13 101
2020 EG-05 15 44 26 4 7 4 0 62 12 27
2020 EG-06 22 56 13 7 2 0 0 78 9 55
2020 EG-07 9 18 55 18 0 0 0 27 18 11
2019 EG 27 42 13 9 9 0 0 68 18 98
2019 EG-05 30 40 14 4 12 0 0 70 16 50
2019 EG-06 18 47 12 15 9 0 0 65 24 34
2018 EG 32 40 15 7 6 0 0 72 13 82
2018 EG-05 34 46 6 6 9 0 0 80 14 35
2018 EG-06 32 35 22 5 5 0 0 68 11 37
2017 EG 24 47 14 9 6 0 0 71 15 98
2017 EG-05 31 47 10 8 4 0 0 78 12 49
2017 EG-06 16 51 15 10 8 0 0 67 18 39
2014 EG 16 36 27 12 8 1 0 53 20 102
2014 EG-05 15 40 28 11 4 2 0 56 15 47
2014 EG-06 13 33 28 15 10 0 0 46 25 39

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 34 46 17 3 0 0 0 80 3 103
2020 EG-05 32 39 29 0 0 0 0 71 0 28
2020 EG-06 41 45 11 4 0 0 0 86 4 56
2020 EG-07 18 55 27 0 0 0 0 73 0 11
2019 EG 39 42 15 4 1 0 0 80 5 101
2019 EG-05 41 37 18 4 0 0 0 78 4 51
2019 EG-06 31 50 11 6 3 0 0 81 8 36
2018 EG 45 41 9 2 2 0 0 87 5 82
2018 EG-05 46 34 14 3 3 0 0 80 6 35
2018 EG-06 43 49 3 3 3 0 0 92 5 37
2017 EG 43 40 9 7 1 0 0 83 8 99
2017 EG-05 55 31 8 6 0 0 0 86 6 49
2017 EG-06 31 50 10 7 2 0 0 80 10 40
2014 EG 35 38 19 8 1 0 0 72 9 101
2014 EG-05 30 40 19 11 0 0 0 70 11 47
2014 EG-06 31 42 21 5 0 0 0 74 5 38

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 26 42 16 10 5 0 2 69 15 103
2020 EG-05 39 32 18 0 4 0 7 77 4 28
2020 EG-06 27 43 13 13 5 0 0 70 18 56
2020 EG-07 9 45 18 18 9 0 0 55 27 11
2019 EG 19 39 28 8 4 0 1 59 12 99
2019 EG-05 22 36 36 2 2 0 2 59 4 50
2019 EG-06 17 40 14 20 9 0 0 57 29 35
2018 EG 12 49 17 12 7 0 2 63 20 82
2018 EG-05 14 63 14 6 3 0 0 77 9 35
2018 EG-06 11 35 19 16 14 0 5 49 31 37
2017 EG 26 37 25 9 2 0 0 64 11 99
2017 EG-05 31 35 31 4 0 0 0 65 4 49
2017 EG-06 22 35 22 15 5 0 0 58 20 40
2014 EG 18 45 21 8 7 0 2 64 15 102
2014 EG-05 19 47 23 6 2 0 2 68 9 47
2014 EG-06 18 41 18 10 10 0 3 61 21 39

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 12 13 46 23 4 1 2 28 25 104
2020 EG-05 11 7 50 25 4 0 4 30 19 28
2020 EG-06 9 18 47 21 5 0 0 26 26 57
2020 EG-07 18 0 45 18 0 9 9 22 22 11
2019 EG 9 29 43 13 5 0 2 18 38 101
2019 EG-05 8 25 45 10 8 0 4 18 35 51
2019 EG-06 14 33 36 14 3 0 0 17 47 36
2018 EG 5 26 38 23 5 1 1 29 32 81
2018 EG-05 3 14 40 34 6 0 3 41 18 35
2018 EG-06 6 31 42 14 6 3 0 20 37 36
2017 EG 12 20 42 14 8 0 3 23 33 99
2017 EG-05 6 12 47 20 14 0 0 35 18 49
2017 EG-06 17 25 37 11 2 0 7 14 46 40
2014 EG 17 30 37 10 6 0 0 16 47 102
2014 EG-05 4 40 32 11 13 0 0 23 45 47
2014 EG-06 28 18 46 8 0 0 0 8 46 39

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 5 8 27 40 18 1 1 60 13 104
2020 EG-05 0 7 36 43 11 0 4 56 7 28
2020 EG-06 4 9 28 40 19 0 0 60 12 57
2020 EG-07 9 9 9 36 27 9 0 70 20 11
2019 EG 7 17 31 32 11 0 3 44 24 101
2019 EG-05 10 12 27 33 12 0 6 48 23 51
2019 EG-06 6 25 36 22 11 0 0 33 31 36
2018 EG 5 18 35 34 8 1 0 42 23 80
2018 EG-05 6 3 41 41 9 0 0 50 9 34
2018 EG-06 6 28 28 28 8 3 0 37 34 36
2017 EG 5 23 28 29 13 2 0 42 29 99
2017 EG-05 2 12 31 31 20 4 0 53 15 49
2017 EG-06 5 35 25 28 7 0 0 35 40 40
2014 EG 20 35 22 15 7 2 0 22 56 102
2014 EG-05 19 21 21 23 13 2 0 37 41 47
2014 EG-06 18 54 21 8 0 0 0 8 72 39

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 30 35 18 4 0 1 22 43 104
2020 EG-05 18 18 36 25 0 0 4 26 37 28
2020 EG-06 11 37 33 14 5 0 0 19 47 57
2020 EG-07 9 18 55 9 9 0 0 18 27 11
2019 EG 22 25 32 16 2 1 2 19 48 100
2019 EG-05 18 30 24 20 2 2 4 23 51 50
2019 EG-06 28 19 33 17 3 0 0 19 47 36
2018 EG 13 24 33 18 9 1 1 28 39 82
2018 EG-05 3 26 49 14 6 0 3 21 29 35
2018 EG-06 19 19 19 27 14 3 0 42 39 37
2017 EG 10 33 33 17 5 1 0 23 44 99
2017 EG-05 10 29 41 12 6 2 0 19 40 49
2017 EG-06 7 32 32 23 5 0 0 28 40 40
2014 EG 25 36 25 4 5 4 1 9 64 102
2014 EG-05 21 28 32 2 11 4 2 14 52 47
2014 EG-06 26 46 20 5 0 3 0 5 74 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 6 13 27 38 13 2 1 53 19 102
2020 EG-05 7 18 18 32 21 0 4 56 26 28
2020 EG-06 4 11 33 42 9 2 0 52 15 55
2020 EG-07 0 18 9 45 18 9 0 70 20 11
2019 EG 3 17 29 42 8 0 2 51 20 101
2019 EG-05 2 12 24 47 12 0 4 61 14 51
2019 EG-06 6 25 28 36 6 0 0 42 31 36
2018 EG 2 15 32 36 12 0 2 49 18 81
2018 EG-05 3 11 26 40 17 0 3 59 15 35
2018 EG-06 3 14 31 39 11 0 3 51 17 36
2017 EG 2 15 27 40 16 0 0 56 17 99
2017 EG-05 2 12 24 37 24 0 0 61 14 49
2017 EG-06 2 12 32 45 7 0 0 53 15 40
2014 EG 13 20 31 28 6 3 0 35 34 101
2014 EG-05 9 20 24 35 11 2 0 47 29 46
2014 EG-06 15 18 39 23 3 3 0 26 34 39

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 11 32 34 12 0 0 45 23 104
2020 EG-05 11 14 18 46 11 0 0 57 25 28
2020 EG-06 11 9 39 30 12 0 0 42 19 57
2020 EG-07 18 18 36 18 9 0 0 27 36 11
2019 EG 15 20 30 27 6 1 2 34 36 101
2019 EG-05 12 10 37 29 8 0 4 39 22 51
2019 EG-06 19 33 22 25 0 0 0 25 53 36
2018 EG 15 19 38 20 9 0 0 29 34 80
2018 EG-05 12 6 44 24 15 0 0 38 18 34
2018 EG-06 19 33 25 19 3 0 0 22 53 36
2017 EG 11 24 30 22 11 1 0 34 36 99
2017 EG-05 6 18 27 27 20 2 0 48 25 49
2017 EG-06 12 32 35 18 2 0 0 21 45 40
2014 EG 38 22 19 15 6 1 0 21 60 102
2014 EG-05 28 19 30 10 13 0 0 23 47 47
2014 EG-06 49 26 13 13 0 0 0 13 74 39

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 5 5 13 41 35 1 0 77 10 104
2020 EG-05 4 0 18 36 43 0 0 79 4 28
2020 EG-06 4 7 12 42 33 2 0 77 11 57
2020 EG-07 9 9 9 36 36 0 0 73 18 11
2019 EG 3 11 19 39 20 1 6 64 15 99
2019 EG-05 0 8 20 41 20 2 8 68 9 49
2019 EG-06 6 11 25 33 22 0 3 57 17 36
2018 EG 1 9 18 40 30 3 0 72 10 80
2018 EG-05 0 3 14 34 49 0 0 83 3 35
2018 EG-06 3 9 23 40 20 6 0 64 12 35
2017 EG 2 10 19 33 31 1 3 67 13 99
2017 EG-05 0 6 14 29 45 2 4 78 7 49
2017 EG-06 2 12 30 35 17 0 2 54 15 40
2014 EG 7 17 25 23 22 2 4 48 25 102
2014 EG-05 2 11 21 28 32 2 4 64 14 47
2014 EG-06 13 18 33 18 15 0 3 34 32 39

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 17 21 39 18 3 1 1 22 39 103
2020 EG-05 18 21 36 18 7 0 0 25 39 28
2020 EG-06 11 25 41 20 2 2 0 22 36 56
2020 EG-07 36 0 55 9 0 0 0 9 36 11
2019 EG 21 28 31 17 2 0 2 19 49 101
2019 EG-05 16 33 31 12 4 0 4 16 51 51
2019 EG-06 25 19 36 19 0 0 0 19 44 36
2018 EG 12 27 35 16 7 1 1 24 41 81
2018 EG-05 9 29 37 17 9 0 0 26 37 35
2018 EG-06 17 19 36 17 8 3 0 26 37 36
2017 EG 12 26 40 13 4 2 3 17 41 98
2017 EG-05 12 27 35 14 4 4 4 20 42 49
2017 EG-06 13 20 46 13 5 0 3 19 34 39
2014 EG 27 34 24 5 6 2 1 11 64 102
2014 EG-05 26 32 28 2 9 2 2 11 60 47
2014 EG-06 31 41 18 8 3 0 0 10 72 39

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 10 17 45 24 4 0 0 28 27 104
2020 EG-05 14 21 46 14 4 0 0 18 36 28
2020 EG-06 7 18 44 28 4 0 0 32 25 57
2020 EG-07 18 9 55 18 0 0 0 18 27 11
2019 EG 13 23 34 21 8 0 2 29 36 101
2019 EG-05 8 20 39 18 12 0 4 31 29 51
2019 EG-06 17 25 31 28 0 0 0 28 42 36
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 17 26 26 13 15 0 3 45 29 104
2020 EG-05 7 21 32 7 29 0 4 30 37 28
2020 EG-06 18 30 25 14 11 0 4 49 25 57
2020 EG-07 27 27 18 18 9 0 0 55 27 11
2019 EG 22 35 21 8 12 1 1 58 20 100
2019 EG-05 16 35 20 10 16 2 2 53 27 51
2019 EG-06 26 37 20 6 11 0 0 63 17 35
2018 EG 16 34 22 12 12 1 2 52 25 82
2018 EG-05 14 23 31 11 17 0 3 38 29 35
2018 EG-06 19 35 16 16 8 3 3 57 26 37
2017 EG 18 37 18 11 9 2 4 59 21 99
2017 EG-05 18 27 24 12 10 2 6 49 24 49
2017 EG-06 18 50 12 10 5 2 2 71 16 40
2014 EG 23 25 24 9 19 1 0 48 28 102
2014 EG-05 17 32 17 6 28 0 0 49 34 47
2014 EG-06 26 18 31 13 13 0 0 44 25 39

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 35 27 17 10 12 0 0 62 21 103
2020 EG-05 21 25 25 7 21 0 0 46 29 28
2020 EG-06 39 28 14 11 9 0 0 67 19 57
2020 EG-07 60 20 10 10 0 0 0 80 10 10
2019 EG 41 29 11 7 11 0 1 71 18 100
2019 EG-05 31 37 8 6 16 0 2 70 22 51
2019 EG-06 49 23 11 11 6 0 0 71 17 35
2018 EG 41 33 9 11 6 0 0 74 17 81
2018 EG-05 29 31 11 14 14 0 0 60 29 35
2018 EG-06 53 33 8 6 0 0 0 86 6 36
2017 EG 35 39 4 7 11 2 2 77 19 99
2017 EG-05 29 37 6 8 14 4 2 70 24 49
2017 EG-06 43 42 2 2 7 0 2 87 10 40
2014 EG 27 33 10 15 16 0 0 60 30 102
2014 EG-05 19 32 4 21 23 0 0 51 45 47
2014 EG-06 28 36 13 13 10 0 0 64 23 39

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 35 37 13 8 7 0 1 73 15 103
2020 EG-05 25 39 11 18 4 0 4 67 22 28
2020 EG-06 38 38 14 4 7 0 0 75 11 56
2020 EG-07 45 36 0 9 9 0 0 82 18 11
2019 EG 39 32 10 10 6 0 2 73 16 99
2019 EG-05 35 35 10 8 8 0 4 73 16 51
2019 EG-06 44 26 12 12 6 0 0 71 18 34
2018 EG 36 43 9 5 8 0 0 79 13 80
2018 EG-05 31 37 11 9 11 0 0 69 20 35
2018 EG-06 42 47 8 0 3 0 0 89 3 36
2017 EG 32 46 6 11 4 0 1 79 15 98
2017 EG-05 33 39 8 14 4 0 2 73 19 49
2017 EG-06 29 59 5 5 3 0 0 87 8 39
2014 EG 25 42 9 17 7 1 0 67 24 102
2014 EG-05 28 28 11 19 13 2 0 56 33 47
2014 EG-06 26 54 8 13 0 0 0 79 13 39

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 28 47 17 5 3 0 1 75 8 103
2020 EG-05 19 44 22 7 4 0 4 65 12 27
2020 EG-06 33 42 16 5 4 0 0 75 9 57
2020 EG-07 27 73 0 0 0 0 0 100 0 11
2019 EG 30 46 15 4 3 0 2 78 7 100
2019 EG-05 25 49 14 4 4 0 4 78 8 51
2019 EG-06 31 51 11 3 3 0 0 83 6 35
2018 EG 27 53 15 1 2 1 0 81 4 81
2018 EG-05 20 51 23 0 6 0 0 71 6 35
2018 EG-06 36 47 11 3 0 3 0 86 3 36

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 45 26 13 7 6 2 2 74 13 104
2020 EG-05 54 18 25 0 0 0 4 74 0 28
2020 EG-06 42 30 7 9 11 2 0 73 20 57
2020 EG-07 45 36 0 9 0 0 9 90 10 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 37 30 17 11 0 0 5 70 11 103
2020 EG-05 25 32 25 4 0 0 14 67 4 28
2020 EG-06 39 32 13 14 0 0 2 73 15 56
2020 EG-07 45 18 27 9 0 0 0 64 9 11
2019 EG 38 29 19 10 3 0 2 68 13 101
2019 EG-05 37 20 24 12 4 0 4 59 16 51
2019 EG-06 33 44 14 8 0 0 0 78 8 36

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 27 40 20 10 3 0 0 67 13 103
2020 EG-05 25 46 18 7 4 0 0 71 11 28
2020 EG-06 30 39 18 11 2 0 0 70 13 56
2020 EG-07 9 27 45 9 9 0 0 36 18 11
2019 EG 40 30 18 3 9 0 1 70 12 101
2019 EG-05 37 35 12 4 10 0 2 74 14 51
2019 EG-06 39 25 25 3 8 0 0 64 11 36
2018 EG 37 39 17 6 1 0 0 76 7 82
2018 EG-05 37 31 17 11 3 0 0 69 14 35
2018 EG-06 41 38 19 3 0 0 0 78 3 37
2017 EG 36 39 14 8 2 1 0 76 10 99
2017 EG-05 41 35 10 8 4 2 0 77 13 49
2017 EG-06 33 45 15 7 0 0 0 78 7 40
2014 EG 17 27 24 16 14 0 2 45 30 102
2014 EG-05 19 30 17 17 15 0 2 50 33 47
2014 EG-06 18 18 31 15 15 0 3 37 31 39

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 37 27 20 7 4 1 4 67 11 103
2020 EG-05 36 32 21 0 4 0 7 73 4 28
2020 EG-06 39 30 16 7 5 0 2 71 13 56
2020 EG-07 27 9 45 9 0 0 9 40 10 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 36 36 16 10 3 0 0 72 13 103
2020 EG-05 36 25 32 4 4 0 0 61 7 28
2020 EG-06 39 36 11 13 2 0 0 75 14 56
2020 EG-07 18 64 0 9 9 0 0 82 18 11
2019 EG 41 27 18 8 7 0 0 67 15 101
2019 EG-05 37 29 20 8 6 0 0 67 14 51
2019 EG-06 39 22 22 8 8 0 0 61 17 36
2018 EG 37 41 9 10 4 0 0 78 13 82
2018 EG-05 37 43 6 9 6 0 0 80 14 35
2018 EG-06 38 38 11 14 0 0 0 76 14 37
2017 EG 40 33 13 4 8 1 0 74 12 99
2017 EG-05 43 33 10 2 12 0 0 76 14 49
2017 EG-06 35 37 15 5 5 2 0 74 10 40
2014 EG 21 34 16 17 13 0 0 55 29 102
2014 EG-05 28 30 9 21 13 0 0 57 34 47
2014 EG-06 15 26 28 15 15 0 0 41 31 39

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 34 66 104
2020 EG-05 25 75 28
2020 EG-06 37 63 57
2020 EG-07 45 55 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 38 17 13 10 11 1 11 62 23 104
2020 EG-05 18 25 29 11 7 0 11 48 20 28
2020 EG-06 47 12 5 11 9 2 14 71 23 57
2020 EG-07 36 18 18 0 27 0 0 55 27 11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 40 34 13 9 5 0 0 74 14 103
2020 EG-05 30 48 11 7 4 0 0 78 11 27
2020 EG-06 44 32 12 7 5 0 0 75 12 57
2020 EG-07 36 27 18 18 0 0 0 64 18 11
2019 EG 46 26 14 7 8 0 0 71 15 101
2019 EG-05 47 25 12 6 10 0 0 73 16 51
2019 EG-06 44 22 17 8 8 0 0 67 17 36
2018 EG 41 38 12 2 6 0 0 79 9 82
2018 EG-05 37 37 14 3 9 0 0 74 11 35
2018 EG-06 46 35 14 3 3 0 0 81 5 37
2017 EG 46 26 12 9 5 1 1 73 14 99
2017 EG-05 41 33 14 8 4 0 0 73 12 49
2017 EG-06 55 20 7 7 5 2 2 79 13 40
2014 EG 31 27 12 16 14 0 0 59 29 102
2014 EG-05 38 17 9 21 15 0 0 55 36 47
2014 EG-06 18 39 18 10 15 0 0 57 25 39
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 23 33 25 5 12 3 0 57 17 104
2020 EG-05 14 25 32 4 21 4 0 41 26 28
2020 EG-06 25 35 23 7 7 4 0 62 15 57
2020 EG-07 27 45 18 0 9 0 0 73 9 11
2019 EG 25 31 19 9 11 6 0 59 21 101
2019 EG-05 22 27 24 6 12 10 0 54 20 51
2019 EG-06 22 42 11 14 11 0 0 64 25 36
2018 EG 24 34 21 9 4 9 0 64 13 82
2018 EG-05 29 31 26 6 3 6 0 64 9 35
2018 EG-06 19 32 19 14 3 14 0 59 19 37
2017 EG 17 30 24 14 4 9 1 53 20 99
2017 EG-05 20 24 22 16 2 12 2 52 21 49
2017 EG-06 13 40 22 10 7 7 0 57 19 40
2014 EG 13 33 18 9 13 14 1 54 25 102
2014 EG-05 11 32 17 9 13 17 2 53 26 47
2014 EG-06 10 36 21 10 15 8 0 50 28 39

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 19 33 25 11 12 1 0 52 22 104
2020 EG-05 14 25 32 4 25 0 0 39 29 28
2020 EG-06 21 33 26 14 4 2 0 55 18 57
2020 EG-07 18 45 9 18 9 0 0 64 27 11
2019 EG 18 34 20 15 12 2 0 53 27 101
2019 EG-05 14 35 25 10 14 2 0 50 24 51
2019 EG-06 17 33 17 22 11 0 0 50 33 36
2018 EG 21 35 17 15 9 4 0 58 24 82
2018 EG-05 17 46 11 11 9 6 0 67 21 35
2018 EG-06 22 24 22 22 8 3 0 47 31 37
2017 EG 10 33 28 16 8 4 0 46 25 99
2017 EG-05 12 37 20 16 6 8 0 53 24 49
2017 EG-06 8 30 35 15 12 0 0 38 27 40
2014 EG 9 28 19 24 20 1 0 37 44 101
2014 EG-05 9 32 13 23 23 0 0 40 47 47
2014 EG-06 8 21 26 28 18 0 0 28 46 39

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 30 28 11 17 2 0 44 28 103
2020 EG-05 11 18 39 11 21 0 0 29 32 28
2020 EG-06 9 38 25 11 14 4 0 48 26 56
2020 EG-07 18 36 18 18 9 0 0 55 27 11
2019 EG 13 24 31 17 14 2 0 37 31 101
2019 EG-05 14 24 29 16 14 4 0 39 31 51
2019 EG-06 8 25 33 17 17 0 0 33 33 36
2018 EG 13 35 21 17 7 6 0 52 26 82
2018 EG-05 9 43 20 20 3 6 0 55 24 35
2018 EG-06 16 24 24 16 11 8 0 44 29 37
2017 EG 8 23 33 16 15 4 0 33 33 98
2017 EG-05 10 29 27 8 19 6 0 42 29 48
2017 EG-06 6 17 42 17 15 2 0 24 33 40
2014 EG 5 26 22 20 25 3 0 32 46 101
2014 EG-05 8 26 17 17 28 4 0 35 47 47
2014 EG-06 3 24 24 24 26 0 0 26 50 38

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 15 29 23 17 14 1 0 45 32 104
2020 EG-05 4 18 29 29 18 4 0 22 48 28
2020 EG-06 16 37 21 16 11 0 0 53 26 57
2020 EG-07 27 27 18 9 18 0 0 55 27 11
2019 EG 10 30 24 22 15 0 0 40 37 101
2019 EG-05 8 35 25 14 18 0 0 43 31 51
2019 EG-06 8 22 28 28 14 0 0 31 42 36
2018 EG 10 34 24 11 16 5 0 46 28 82
2018 EG-05 6 29 31 9 20 6 0 36 30 35
2018 EG-06 14 35 22 11 14 5 0 51 26 37
2017 EG 9 26 35 12 10 7 0 38 24 99
2017 EG-05 10 16 43 6 14 10 0 30 23 49
2017 EG-06 6 40 27 15 7 5 0 48 24 40
2014 EG 3 21 29 19 27 1 0 24 46 102
2014 EG-05 6 21 26 17 30 0 0 28 47 47
2014 EG-06 0 15 28 26 31 0 0 15 56 39

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 40 17 15 7 0 18 4 73 9 103
2020 EG-05 36 18 21 4 0 21 0 68 5 28
2020 EG-06 41 18 11 5 0 18 7 79 7 56
2020 EG-07 36 9 9 18 0 27 0 63 25 11
2019 EG 26 22 15 6 3 24 5 67 13 101
2019 EG-05 20 31 20 2 0 24 4 70 3 51
2019 EG-06 28 14 3 14 8 28 6 63 33 36
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 14 42 26 12 5 1 0 57 17 104
2020 EG-05 7 46 25 14 7 0 0 54 21 28
2020 EG-06 16 46 25 11 2 2 0 63 13 57
2020 EG-07 9 18 45 18 9 0 0 27 27 11
2019 EG 16 40 20 12 12 1 0 56 24 101
2019 EG-05 18 41 22 10 8 2 0 60 18 51
2019 EG-06 14 36 19 14 17 0 0 50 31 36
2018 EG 16 45 23 11 2 2 0 63 14 82
2018 EG-05 11 57 20 9 3 0 0 69 11 35
2018 EG-06 19 35 24 14 3 5 0 57 17 37
2017 EG 11 38 26 16 5 4 0 51 22 99
2017 EG-05 14 41 24 12 2 6 0 59 15 49
2017 EG-06 7 35 27 17 10 2 0 44 28 40
2014 EG 5 32 28 16 20 0 0 37 35 102
2014 EG-05 6 30 28 15 21 0 0 36 36 47
2014 EG-06 5 26 33 15 20 0 0 31 36 39

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 38 23 12 12 3 0 53 24 102
2020 EG-05 4 43 25 11 14 4 0 48 26 28
2020 EG-06 16 39 23 11 9 2 0 56 20 56
2020 EG-07 10 30 30 20 10 0 0 40 30 10
2019 EG 9 35 26 19 11 0 0 44 30 100
2019 EG-05 12 38 24 16 10 0 0 50 26 50
2019 EG-06 8 28 28 25 11 0 0 36 36 36

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 20 33 23 6 12 6 1 57 19 104
2020 EG-05 18 36 18 7 14 4 4 58 23 28
2020 EG-06 21 37 23 4 9 7 0 62 13 57
2020 EG-07 9 27 27 18 18 0 0 36 36 11
2019 EG 25 33 20 11 9 3 0 59 20 101
2019 EG-05 20 33 20 10 12 6 0 56 23 51
2019 EG-06 25 33 25 11 6 0 0 58 17 36
2018 EG 23 34 24 9 9 1 0 58 17 82
2018 EG-05 17 34 29 6 14 0 0 51 20 35
2018 EG-06 27 30 24 11 5 3 0 58 17 37
2017 EG 22 37 25 7 4 5 0 62 12 98
2017 EG-05 17 38 29 4 6 6 0 58 11 48
2017 EG-06 28 37 20 7 2 5 0 69 10 40
2014 EG 15 44 19 8 12 3 0 60 20 102
2014 EG-05 13 36 23 9 15 4 0 51 24 47
2014 EG-06 10 59 10 10 8 3 0 71 18 39

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 23 35 29 9 4 1 0 58 13 104
2020 EG-05 14 32 36 14 0 4 0 48 15 28
2020 EG-06 28 37 23 9 4 0 0 65 12 57
2020 EG-07 9 55 27 0 9 0 0 64 9 11
2019 EG 20 38 26 11 6 0 0 57 17 101
2019 EG-05 20 33 29 8 10 0 0 53 18 51
2019 EG-06 22 39 17 19 3 0 0 61 22 36
2018 EG 23 43 22 6 5 1 0 67 11 82
2018 EG-05 23 43 23 6 6 0 0 66 11 35
2018 EG-06 16 46 22 8 5 3 0 64 14 37

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 14 30 22 9 14 10 1 49 26 104
2020 EG-05 11 29 25 11 18 7 0 42 31 28
2020 EG-06 12 32 23 9 12 11 2 50 24 57
2020 EG-07 27 36 9 0 18 9 0 70 20 11
2019 EG 15 20 30 14 14 7 1 38 30 101
2019 EG-05 14 18 31 12 14 12 0 36 29 51
2019 EG-06 14 22 25 17 19 3 0 37 37 36
2018 EG 14 35 23 8 16 5 0 51 25 80
2018 EG-05 9 47 24 3 18 0 0 56 21 34
2018 EG-06 19 19 22 14 14 11 0 44 31 36
2017 EG 18 23 23 18 8 8 1 46 29 99
2017 EG-05 18 22 16 18 12 12 0 47 35 49
2017 EG-06 21 25 32 15 2 5 0 48 18 40
2014 EG 10 21 29 14 20 7 0 33 36 102
2014 EG-05 11 21 28 13 26 2 0 33 39 47
2014 EG-06 5 18 33 13 18 13 0 27 35 39

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 20 25 27 13 12 3 1 47 25 104
2020 EG-05 14 25 29 14 11 7 0 42 27 28
2020 EG-06 21 28 26 12 9 2 2 51 22 57
2020 EG-07 18 27 36 0 18 0 0 45 18 11
2019 EG 19 27 26 12 14 3 0 47 27 101
2019 EG-05 14 33 29 6 14 4 0 49 20 51
2019 EG-06 19 22 25 17 17 0 0 42 33 36
2018 EG 20 32 21 12 13 2 0 53 26 82
2018 EG-05 14 34 20 9 23 0 0 49 31 35
2018 EG-06 24 22 27 14 8 5 0 49 23 37
2017 EG 15 32 16 15 16 5 0 50 33 99
2017 EG-05 16 27 20 14 14 8 0 47 31 49
2017 EG-06 13 42 10 12 20 2 0 57 33 40
2014 EG 5 32 21 17 24 1 0 38 42 102
2014 EG-05 6 30 13 21 28 2 0 37 50 47
2014 EG-06 5 26 28 18 23 0 0 31 41 39

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 25 27 10 17 5 3 42 29 104
2020 EG-05 7 29 29 14 18 4 0 37 33 28
2020 EG-06 14 23 28 11 16 4 5 40 29 57
2020 EG-07 18 27 27 0 18 9 0 50 20 11
2019 EG 19 27 19 12 22 1 1 46 34 101
2019 EG-05 16 29 20 10 24 2 0 46 34 51
2019 EG-06 22 14 19 17 25 0 3 37 43 36
2018 EG 15 34 21 11 17 0 2 50 29 82
2018 EG-05 14 26 29 6 23 0 3 41 29 35
2018 EG-06 16 35 16 16 14 0 3 53 31 37
2017 EG 13 32 18 14 18 2 2 48 33 99
2017 EG-05 10 31 20 16 16 4 2 43 35 49
2017 EG-06 18 35 12 12 20 0 2 54 33 40
2014 EG 5 19 24 18 31 1 3 25 51 102
2014 EG-05 2 15 21 19 34 2 6 19 58 47
2014 EG-06 3 23 28 15 31 0 0 26 46 39

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 45 28 12 5 3 2 6 79 8 104
2020 EG-05 39 39 11 0 4 0 7 85 4 28
2020 EG-06 47 26 9 7 4 4 4 79 11 57
2020 EG-07 36 18 18 9 0 0 18 67 11 11
2019 EG 39 31 21 3 3 2 2 72 6 101
2019 EG-05 35 27 29 2 0 2 4 67 2 51
2019 EG-06 44 33 8 6 8 0 0 78 14 36

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 40 25 17 5 5 3 5 71 10 104
2020 EG-05 43 25 21 4 4 0 4 70 7 28
2020 EG-06 37 30 12 5 7 5 4 73 13 57
2020 EG-07 55 18 9 0 0 0 18 89 0 11
2019 EG 39 22 14 11 7 3 4 66 19 100
2019 EG-05 39 22 10 8 12 4 6 67 22 51
2019 EG-06 33 19 22 19 3 0 3 54 23 36

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 75 8 2 2 5 2 6 90 7 102
2020 EG-05 74 7 0 7 7 0 4 85 15 27
2020 EG-06 77 9 0 0 5 4 5 94 6 56
2020 EG-07 73 9 0 0 0 0 18 100 0 11
2019 EG 73 10 7 1 2 2 5 89 3 101
2019 EG-05 67 12 10 2 2 2 6 85 4 51
2019 EG-06 81 6 6 0 3 3 3 91 3 36

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 72 12 5 0 2 1 9 93 2 104
2020 EG-05 71 18 7 0 0 0 4 93 0 28
2020 EG-06 72 11 2 0 4 2 11 94 4 57
2020 EG-07 73 9 0 0 0 0 18 100 0 11
2019 EG 81 5 4 1 0 2 7 95 1 100
2019 EG-05 78 4 4 2 0 2 10 93 2 50
2019 EG-06 81 8 6 0 0 3 3 94 0 36

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 50 19 14 3 1 0 63 17 104
2020 EG-05 7 50 14 21 7 0 0 57 29 28
2020 EG-06 14 58 16 11 2 0 0 72 12 57
2020 EG-07 9 36 36 9 0 9 0 50 10 11
2019 EG 14 39 30 9 8 0 1 53 17 101
2019 EG-05 14 37 27 10 12 0 0 51 22 51
2019 EG-06 14 39 31 8 6 0 3 54 14 36
2018 EG 17 41 22 15 5 0 0 59 20 82
2018 EG-05 9 40 26 17 9 0 0 49 26 35
2018 EG-06 24 38 19 16 3 0 0 62 19 37
2017 EG 16 24 32 17 8 2 0 41 26 99
2017 EG-05 14 16 41 16 8 4 0 32 26 49
2017 EG-06 18 30 27 15 10 0 0 48 25 40

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 28 35 21 7 6 4 0 65 13 104
2020 EG-05 21 32 25 11 7 4 0 56 19 28
2020 EG-06 28 40 19 5 4 4 0 71 9 57
2020 EG-07 36 27 9 9 9 9 0 70 20 11
2019 EG 28 39 21 5 5 2 1 68 10 101
2019 EG-05 22 41 22 6 8 2 0 64 14 51
2019 EG-06 31 36 22 3 3 3 3 71 6 36
2018 EG 34 38 20 5 2 1 0 73 7 82
2018 EG-05 26 34 23 11 6 0 0 60 17 35
2018 EG-06 43 35 19 0 0 3 0 81 0 37
2017 EG 26 42 21 6 1 4 0 71 7 99
2017 EG-05 29 33 27 8 0 4 0 64 9 49
2017 EG-06 23 52 15 2 2 5 0 79 5 40
2014 EG 22 39 22 8 4 5 1 65 13 102
2014 EG-05 25 26 21 15 6 6 0 54 23 47
2014 EG-06 13 46 28 3 3 5 3 64 6 39

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 29 30 21 5 4 10 1 66 10 103
2020 EG-05 18 46 21 7 0 7 0 69 8 28
2020 EG-06 34 27 21 2 5 9 2 68 8 56
2020 EG-07 27 18 18 9 9 18 0 56 22 11
2019 EG 33 33 21 4 3 3 3 70 7 100
2019 EG-05 31 35 20 4 6 2 2 69 10 51
2019 EG-06 31 34 26 3 0 3 3 70 3 35
2018 EG 34 33 24 1 1 5 1 71 3 82
2018 EG-05 29 37 31 0 3 0 0 66 3 35
2018 EG-06 41 24 22 3 0 8 3 73 3 37
2017 EG 23 39 25 3 1 9 0 68 4 98
2017 EG-05 23 31 31 4 2 8 0 59 7 48
2017 EG-06 21 47 22 0 0 10 0 75 0 40
2014 EG 17 42 23 5 3 10 0 65 9 102
2014 EG-05 17 36 23 11 2 11 0 60 14 47
2014 EG-06 13 41 31 0 5 10 0 60 6 39

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 28 29 27 7 3 7 0 61 10 104
2020 EG-05 25 25 36 7 0 7 0 54 8 28
2020 EG-06 28 35 21 7 5 4 0 65 13 57
2020 EG-07 27 18 27 9 0 18 0 56 11 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 36 32 18 7 4 3 1 70 11 104
2020 EG-05 39 36 18 4 4 0 0 75 7 28
2020 EG-06 35 32 14 11 5 2 2 69 16 57
2020 EG-07 36 27 27 0 0 9 0 70 0 11

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 39 38 13 5 6 0 0 77 11 103
2020 EG-05 33 33 15 7 11 0 0 67 19 27
2020 EG-06 40 40 11 5 4 0 0 81 9 57
2020 EG-07 45 55 0 0 0 0 0 100 0 11
2019 EG 42 33 15 6 4 0 0 75 10 100
2019 EG-05 43 31 12 8 6 0 0 75 14 51
2019 EG-06 36 36 19 6 3 0 0 72 8 36
2018 EG 40 44 10 5 1 0 0 84 6 82
2018 EG-05 29 49 11 9 3 0 0 77 11 35
2018 EG-06 49 41 8 3 0 0 0 89 3 37
2017 EG 38 43 10 7 2 0 0 81 9 99
2017 EG-05 47 35 8 10 0 0 0 82 10 49
2017 EG-06 31 55 7 2 5 0 0 85 7 40
2014 EG 25 41 18 8 8 0 0 67 16 102
2014 EG-05 28 32 19 11 11 0 0 60 21 47
2014 EG-06 18 46 23 8 5 0 0 64 13 39

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 40 32 14 9 5 0 0 72 13 104
2020 EG-05 32 29 18 11 11 0 0 61 21 28
2020 EG-06 47 30 9 11 4 0 0 77 14 57
2020 EG-07 36 45 18 0 0 0 0 82 0 11
2019 EG 37 37 13 9 5 0 0 73 14 101
2019 EG-05 35 35 12 10 8 0 0 71 18 51
2019 EG-06 36 36 17 8 3 0 0 72 11 36
2018 EG 41 33 12 7 6 0 0 74 14 81
2018 EG-05 35 35 9 6 15 0 0 71 21 34
2018 EG-06 41 35 16 8 0 0 0 76 8 37
2017 EG 30 35 22 7 5 0 0 65 12 98
2017 EG-05 31 33 21 10 4 0 0 65 15 48
2017 EG-06 28 40 22 2 7 0 0 68 10 40
2014 EG 19 35 17 15 14 1 0 54 29 102
2014 EG-05 17 34 15 17 17 0 0 51 34 47
2014 EG-06 15 33 18 18 13 3 0 50 31 39

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 36 35 18 8 4 0 0 70 12 104
2020 EG-05 29 29 21 11 11 0 0 57 21 28
2020 EG-06 42 35 12 9 2 0 0 77 11 57
2020 EG-07 27 45 27 0 0 0 0 73 0 11
2019 EG 32 39 13 10 6 0 0 71 16 100
2019 EG-05 31 35 16 12 6 0 0 67 18 51
2019 EG-06 29 43 11 9 9 0 0 71 17 35
2018 EG 30 41 17 5 7 0 0 70 12 81
2018 EG-05 26 41 12 6 15 0 0 68 21 34
2018 EG-06 30 38 24 5 3 0 0 68 8 37
2017 EG 26 38 19 11 6 0 0 64 17 99
2017 EG-05 27 35 24 12 2 0 0 61 14 49
2017 EG-06 23 47 10 10 10 0 0 70 20 40
2014 EG 17 33 21 17 13 0 0 50 29 102
2014 EG-05 15 34 15 19 17 0 0 49 36 47
2014 EG-06 10 33 26 20 10 0 0 44 31 39

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 31 24 22 9 6 5 3 60 16 103
2020 EG-05 22 19 30 15 7 4 4 44 24 27
2020 EG-06 40 26 16 5 5 4 4 72 11 57
2020 EG-07 18 27 27 9 0 18 0 56 11 11
2019 EG 32 23 24 12 6 2 2 57 19 101
2019 EG-05 25 20 31 12 8 2 2 47 20 51
2019 EG-06 36 25 14 14 6 3 3 65 21 36
2018 EG 27 28 21 12 9 4 0 57 22 82
2018 EG-05 20 29 20 20 11 0 0 49 31 35
2018 EG-06 32 30 22 5 5 5 0 66 11 37
2017 EG 25 36 19 9 6 3 2 64 16 99
2017 EG-05 24 35 20 10 8 2 0 60 19 49
2017 EG-06 23 40 17 5 5 5 5 70 11 40
2014 EG 19 21 25 17 13 5 1 42 31 102
2014 EG-05 21 17 17 21 15 6 2 42 40 47
2014 EG-06 10 26 38 10 13 3 0 37 24 39
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 EG 16 55 29 104
2020 EG-05 7 46 46 28
2020 EG-06 19 61 19 57
2020 EG-07 27 45 27 11
2019 EG 23 44 34 101
2019 EG-05 18 43 39 51
2019 EG-06 31 42 28 36
2018 EG 18 55 27 82
2018 EG-05 11 66 23 35
2018 EG-06 19 46 35 37
2017 EG 13 51 36 98
2017 EG-05 8 54 38 48
2017 EG-06 17 53 30 40
2014 EG 18 39 43 102
2014 EG-05 19 38 42 47
2014 EG-06 13 36 51 39

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 EG 41 29 12 12 0 6 17
2020 EG-06 36 27 9 18 0 9 11
2019 EG 39 35 9 4 4 9 23
2019 EG-06 45 27 9 0 9 9 11
2018 EG 47 7 13 7 7 20 15
2017 EG 61 23 0 0 0 15 13
2014 EG 22 39 17 11 9999 11 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 13 88 104
2020 EG-05 21 79 28
2020 EG-06 11 89 57
2020 EG-07 0 100 11
2019 EG 17 83 101
2019 EG-05 18 82 51
2019 EG-06 19 81 36
2018 EG 15 85 82
2018 EG-05 14 86 35
2018 EG-06 14 86 37

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 46 54 13
2019 EG 35 65 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 65 35 17
2018 EG 50 50 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 0 100 13
2019 EG 0 100 17
2018 EG 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 0 100 13

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 0 100 13
2019 EG 0 100 17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 59 41 17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 62 38 13
2019 EG 53 47 17
2018 EG 42 58 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 54 46 13
2019 EG 35 65 17
2018 EG 42 58 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 41 59 17
2018 EG 58 42 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 38 62 13
2019 EG 59 41 17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 46 54 13
2019 EG 47 53 17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 38 62 13
2019 EG 47 53 17
2018 EG 58 42 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 0 100 13
2018 EG 0 100 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 0 100 13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 62 38 13
2019 EG 35 65 17
2018 EG 42 58 12

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 35 65 17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 38 62 13
2019 EG 41 59 17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17
2018 EG 0 100 12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 38 62 13
2019 EG 47 53 17
2018 EG 0 100 12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17
2018 EG 0 100 12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17
2018 EG 0 100 12

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17
2018 EG 0 100 12

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 35 65 17
2018 EG 42 58 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 41 59 17
2018 EG 50 50 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 58 42 12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 0 100 17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 16 17 20 9 11 20 7 46 26 104
2020 EG-05 11 29 18 21 14 7 0 42 38 28
2020 EG-06 19 14 19 5 7 25 11 51 19 57
2020 EG-07 27 18 18 0 18 9 9 56 22 11
2019 EG 15 20 25 5 10 18 8 47 20 101
2019 EG-05 14 14 25 4 14 22 8 39 25 51
2019 EG-06 11 28 28 3 8 11 11 50 14 36
2018 EG 12 28 25 1 11 17 5 52 16 81
2018 EG-05 17 20 26 0 14 14 9 48 19 35
2018 EG-06 8 33 22 0 11 22 3 56 15 36
2017 EG 15 25 22 7 9 18 4 51 20 99
2017 EG-05 20 18 22 4 10 16 8 51 19 49
2017 EG-06 5 33 22 7 7 25 0 50 20 40
2014 EG 10 17 27 11 11 21 4 35 29 102
2014 EG-05 9 17 26 15 11 17 6 33 33 47
2014 EG-06 8 10 31 10 10 28 3 26 29 39

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 28 36 13 12 8 5 0 67 20 104
2020 EG-05 25 25 14 25 11 0 0 50 36 28
2020 EG-06 30 40 9 9 7 5 0 74 17 57
2020 EG-07 27 36 18 0 9 9 0 70 10 11
2019 EG 25 36 18 9 6 5 2 65 16 101
2019 EG-05 27 27 18 8 10 8 2 61 20 51
2019 EG-06 17 47 19 8 3 3 3 68 12 36
2018 EG 30 38 14 6 8 4 1 71 14 80
2018 EG-05 26 26 20 11 9 6 3 56 22 35
2018 EG-06 31 47 11 0 8 3 0 80 9 36
2017 EG 25 29 22 10 7 5 2 58 18 99
2017 EG-05 33 18 22 10 8 4 4 56 20 49
2017 EG-06 11 45 25 7 5 7 0 60 13 40
2014 EG 20 26 27 9 7 10 1 52 18 102
2014 EG-05 13 30 28 11 6 11 2 49 20 47
2014 EG-06 21 28 28 8 7 8 0 53 16 39
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 8 92 104
2019 EG 5 95 101
2018 EG 8 93 80

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 18 17 22 7 6 26 4 50 18 103
2020 EG-05 14 25 21 18 4 14 4 48 26 28
2020 EG-06 21 16 21 4 4 29 5 57 11 56
2020 EG-07 27 9 18 0 18 27 0 50 25 11
2019 EG 18 15 32 2 2 24 8 48 6 101
2019 EG-05 20 16 24 4 2 27 8 55 9 51
2019 EG-06 17 17 39 0 3 14 11 44 4 36
2018 EG 15 28 24 2 6 18 6 56 11 82
2018 EG-05 20 17 31 6 9 14 3 45 17 35
2018 EG-06 8 32 19 0 5 24 11 63 8 37
2017 EG 14 20 30 1 2 28 4 51 4 99
2017 EG-05 16 16 31 2 2 27 6 48 6 49
2017 EG-06 8 25 25 0 2 37 2 55 4 40
2014 EG 13 17 28 6 6 29 1 42 17 102
2014 EG-05 11 19 21 11 9 28 2 43 27 47
2014 EG-06 8 15 38 3 3 33 0 35 8 39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 33 30 20 6 6 5 1 66 12 104
2020 EG-05 25 25 25 14 4 4 4 54 19 28
2020 EG-06 37 32 18 4 5 5 0 72 9 57
2020 EG-07 27 36 18 0 18 0 0 64 18 11
2019 EG 29 30 26 5 2 6 2 64 8 100
2019 EG-05 30 30 18 8 2 10 2 68 11 50
2019 EG-06 22 33 33 3 3 3 3 59 6 36
2018 EG 27 39 17 4 5 6 2 72 9 82
2018 EG-05 29 23 26 9 9 6 0 55 18 35
2018 EG-06 24 46 14 0 3 8 5 81 3 37
2017 EG 21 37 24 2 1 12 2 68 4 99
2017 EG-05 22 33 24 2 2 12 4 66 5 49
2017 EG-06 16 47 20 2 0 15 0 74 3 40
2014 EG 19 25 30 7 3 15 1 52 12 102
2014 EG-05 19 21 32 9 4 13 2 48 15 47
2014 EG-06 15 26 36 5 3 15 0 49 9 39
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 13 29 24 16 17 0 0 42 34 104
2020 EG-05 4 39 21 18 18 0 0 43 36 28
2020 EG-06 14 25 28 14 19 0 0 39 33 57
2020 EG-07 9 36 9 27 18 0 0 45 45 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 16 31 18 21 13 0 0 47 35 104
2020 EG-05 14 21 21 25 18 0 0 36 43 28
2020 EG-06 16 35 16 21 12 0 0 51 33 57
2020 EG-07 27 9 36 9 18 0 0 36 27 11
2019 EG 9 25 17 19 30 0 1 34 49 101
2019 EG-05 8 22 22 18 31 0 0 29 49 51
2019 EG-06 14 19 14 22 28 0 3 34 51 36
2018 EG 8 23 34 16 19 1 0 30 35 80
2018 EG-05 6 23 34 23 11 3 0 29 35 35
2018 EG-06 6 23 31 11 29 0 0 29 40 35
2017 EG 18 30 22 14 14 0 1 49 29 99
2017 EG-05 18 31 20 16 14 0 0 49 31 49
2017 EG-06 12 32 27 10 16 0 2 46 26 40

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 23 32 23 14 8 0 0 55 22 104
2020 EG-05 32 32 21 7 7 0 0 64 14 28
2020 EG-06 19 35 23 16 7 0 0 54 23 57
2020 EG-07 27 18 18 18 18 0 0 45 36 11
2019 EG 18 32 26 12 11 0 2 51 23 101
2019 EG-05 18 43 27 8 4 0 0 61 12 51
2019 EG-06 19 17 22 17 19 0 6 38 38 36
2018 EG 16 23 29 22 8 1 1 40 30 79
2018 EG-05 26 24 38 9 0 3 0 52 9 34
2018 EG-06 9 20 26 29 14 0 3 29 44 35
2017 EG 18 33 25 14 9 0 0 52 23 99
2017 EG-05 31 31 27 8 4 0 0 61 12 49
2017 EG-06 7 33 25 17 17 0 0 40 35 40

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 29 35 25 7 4 0 1 64 11 104
2020 EG-05 43 29 18 4 7 0 0 71 11 28
2020 EG-06 25 37 30 7 2 0 0 61 9 57
2020 EG-07 36 27 18 9 9 0 0 64 18 11
2019 EG 27 38 19 11 2 0 4 67 13 101
2019 EG-05 29 43 20 4 2 0 2 74 6 51
2019 EG-06 25 22 22 19 3 0 8 52 24 36
2018 EG 23 39 21 11 4 1 1 63 15 80
2018 EG-05 29 43 14 6 6 3 0 74 12 35
2018 EG-06 20 37 29 9 3 0 3 59 12 35
2017 EG 30 31 21 11 7 0 0 61 18 99
2017 EG-05 33 29 20 14 4 0 0 61 18 49
2017 EG-06 28 35 22 5 10 0 0 63 15 40

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 29 35 14 13 9 0 0 63 22 104
2020 EG-05 43 29 18 0 11 0 0 71 11 28
2020 EG-06 25 39 12 19 5 0 0 63 25 57
2020 EG-07 27 18 27 9 18 0 0 45 27 11
2019 EG 27 28 18 15 9 0 3 57 25 100
2019 EG-05 36 30 18 10 4 0 2 67 14 50
2019 EG-06 25 19 17 19 14 0 6 47 35 36
2018 EG 19 30 23 13 15 0 0 49 28 79
2018 EG-05 29 41 15 9 6 0 0 71 15 34
2018 EG-06 11 20 29 14 26 0 0 31 40 35
2017 EG 19 23 23 21 12 1 0 43 34 99
2017 EG-05 29 18 22 22 6 2 0 48 29 49
2017 EG-06 12 21 27 20 20 0 0 33 40 40

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 55 24 15 5 1 0 0 80 6 103
2020 EG-05 48 30 19 4 0 0 0 78 4 27
2020 EG-06 56 25 12 5 2 0 0 81 7 57
2020 EG-07 55 18 18 9 0 0 0 73 9 11
2019 EG 35 37 16 7 4 0 2 73 11 101
2019 EG-05 39 35 16 6 4 0 0 75 10 51
2019 EG-06 31 33 17 8 6 0 6 68 15 36
2018 EG 41 29 21 6 3 0 0 70 9 80
2018 EG-05 40 34 20 3 3 0 0 74 6 35
2018 EG-06 46 26 23 3 3 0 0 71 6 35
2017 EG 51 27 16 2 1 1 2 80 3 99
2017 EG-05 51 31 12 4 0 2 0 83 4 49
2017 EG-06 50 22 20 0 2 0 5 77 3 40

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 29 32 25 9 6 0 0 61 14 104
2020 EG-05 14 50 32 0 4 0 0 64 4 28
2020 EG-06 30 26 25 11 9 0 0 56 19 57
2020 EG-07 64 9 18 9 0 0 0 73 9 11
2019 EG 30 26 24 10 9 0 2 57 19 101
2019 EG-05 33 22 25 8 12 0 0 55 20 51
2019 EG-06 28 25 22 11 8 0 6 56 21 36
2018 EG 23 34 24 13 8 0 0 56 20 80
2018 EG-05 23 31 29 9 9 0 0 54 17 35
2018 EG-06 20 37 17 17 9 0 0 57 26 35
2017 EG 29 32 25 9 4 1 0 61 13 99
2017 EG-05 29 33 18 12 6 2 0 63 19 49
2017 EG-06 31 35 25 7 2 0 0 65 10 40

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 25 25 21 9 8 0 12 57 19 103
2020 EG-05 21 29 25 7 4 0 14 58 13 28
2020 EG-06 21 25 18 11 12 0 14 53 27 57
2020 EG-07 40 20 30 10 0 0 0 60 10 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 21 45 18 10 6 0 0 66 16 103
2020 EG-05 14 57 11 11 7 0 0 71 18 28
2020 EG-06 23 46 18 12 2 0 0 68 14 57
2020 EG-07 20 30 30 0 20 0 0 50 20 10
2019 EG 22 46 14 11 6 0 1 69 17 100
2019 EG-05 24 43 18 6 10 0 0 67 16 51
2019 EG-06 19 47 11 17 3 0 3 69 20 36
2018 EG 20 39 26 11 3 1 0 59 14 80
2018 EG-05 17 34 29 14 3 3 0 53 18 35
2018 EG-06 23 49 23 3 3 0 0 71 6 35
2017 EG 21 41 21 14 2 1 0 63 16 97
2017 EG-05 27 35 19 13 4 2 0 64 17 48
2017 EG-06 18 50 20 12 0 0 0 68 12 40

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 25 42 15 10 9 0 0 67 18 103
2020 EG-05 21 50 11 7 11 0 0 71 18 28
2020 EG-06 25 44 16 11 5 0 0 68 16 57
2020 EG-07 30 30 20 10 10 0 0 60 20 10
2019 EG 14 47 15 13 10 0 1 62 23 100
2019 EG-05 18 47 16 12 8 0 0 65 20 51
2019 EG-06 11 42 14 14 17 0 3 54 31 36
2018 EG 16 42 23 11 6 1 0 59 18 81
2018 EG-05 20 51 14 9 6 0 0 71 14 35
2018 EG-06 8 42 33 6 8 3 0 51 14 36
2017 EG 25 34 24 14 2 1 0 59 16 98
2017 EG-05 33 33 27 6 0 2 0 67 6 49
2017 EG-06 18 37 22 17 5 0 0 55 22 40

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 33 36 19 9 4 0 0 68 13 101
2020 EG-05 29 50 7 7 7 0 0 79 14 28
2020 EG-06 36 32 21 9 2 0 0 68 11 56
2019 EG 22 44 20 4 7 1 2 68 11 100
2019 EG-05 25 43 20 2 8 2 0 70 10 51
2019 EG-06 17 44 19 6 8 0 6 65 15 36
2018 EG 25 41 21 11 2 0 0 65 14 81
2018 EG-05 26 43 17 11 3 0 0 69 14 35
2018 EG-06 22 42 25 8 3 0 0 64 11 36
2017 EG 28 36 19 11 3 1 2 65 15 98
2017 EG-05 37 33 18 4 4 2 2 72 9 49
2017 EG-06 21 47 17 10 2 0 2 69 13 40

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 33 37 17 7 6 0 1 71 13 103
2020 EG-05 32 36 14 4 11 0 4 70 15 28
2020 EG-06 30 40 19 7 4 0 0 70 11 57
2020 EG-07 50 40 0 10 0 0 0 90 10 10
2019 EG 41 28 15 8 5 1 2 71 13 100
2019 EG-05 45 25 16 6 6 2 0 72 12 51
2019 EG-06 28 33 17 11 6 0 6 65 18 36

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 39 27 16 10 7 0 1 67 17 102
2020 EG-05 46 25 14 7 4 0 4 74 11 28
2020 EG-06 38 27 16 11 9 0 0 64 20 56
2020 EG-07 40 50 10 0 0 0 0 90 0 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 26 33 23 12 4 1 1 60 16 103
2020 EG-05 29 39 21 7 0 0 4 70 7 28
2020 EG-06 25 32 23 14 5 2 0 57 20 57
2020 EG-07 30 30 20 10 10 0 0 60 20 10
2019 EG 20 43 17 11 6 1 2 65 18 100
2019 EG-05 24 47 14 8 6 2 0 72 14 51
2019 EG-06 14 44 17 11 8 0 6 62 21 36
2018 EG 22 40 25 9 5 0 0 62 14 81
2018 EG-05 29 46 23 0 3 0 0 74 3 35
2018 EG-06 17 39 28 11 6 0 0 56 17 36
2017 EG 23 36 24 9 3 1 3 62 13 98
2017 EG-05 27 39 27 2 2 2 2 68 4 49
2017 EG-06 17 35 20 17 5 0 5 56 23 40

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 38 41 17 3 0 0 0 80 3 104
2020 EG-05 21 57 14 7 0 0 0 79 7 28
2020 EG-06 42 42 14 2 0 0 0 84 2 57
2020 EG-07 55 18 27 0 0 0 0 73 0 11
2019 EG 33 39 15 9 1 1 2 74 10 100
2019 EG-05 33 39 18 8 0 2 0 74 8 51
2019 EG-06 31 33 17 14 0 0 6 68 15 36
2018 EG 33 37 19 10 1 0 0 70 11 81
2018 EG-05 29 40 20 11 0 0 0 69 11 35
2018 EG-06 36 36 17 8 3 0 0 72 11 36
2017 EG 42 34 13 5 4 0 1 77 9 97
2017 EG-05 43 39 10 8 0 0 0 82 8 49
2017 EG-06 41 26 20 3 8 0 3 69 10 39

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 27 36 24 9 4 0 0 63 13 103
2020 EG-05 11 48 22 11 7 0 0 59 19 27
2020 EG-06 32 33 28 4 4 0 0 65 7 57
2020 EG-07 36 27 18 18 0 0 0 64 18 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 69 17 9 4 0 1 0 87 4 104
2020 EG-05 54 29 18 0 0 0 0 82 0 28
2020 EG-06 77 12 5 5 0 0 0 89 5 57
2020 EG-07 82 9 0 0 0 9 0 100 0 11
2019 EG 67 19 6 1 1 1 5 91 2 100
2019 EG-05 67 18 10 0 2 2 2 88 2 51
2019 EG-06 69 17 3 3 0 0 8 94 3 36
2018 EG 58 26 6 1 4 0 5 88 5 81
2018 EG-05 63 29 9 0 0 0 0 91 0 35
2018 EG-06 50 22 6 3 8 0 11 81 13 36

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 69 10 9 7 3 3 0 81 10 104
2020 EG-05 61 11 11 7 7 4 0 74 15 28
2020 EG-06 74 11 5 7 2 2 0 86 9 57
2020 EG-07 73 9 0 9 0 9 0 90 10 11
2019 EG 70 10 8 6 3 1 2 82 9 100
2019 EG-05 66 10 10 6 6 2 0 78 12 50
2019 EG-06 72 8 8 6 0 0 6 85 6 36
2018 EG 63 15 10 2 7 0 2 80 10 81
2018 EG-05 69 9 14 0 9 0 0 77 9 35
2018 EG-06 58 19 6 3 8 0 6 82 12 36
2017 EG 68 14 8 7 2 0 1 83 9 98
2017 EG-05 65 14 8 8 4 0 0 80 12 49
2017 EG-06 73 15 2 7 0 0 2 90 8 40

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 56 27 7 4 6 0 1 83 10 104
2020 EG-05 43 46 4 0 4 0 4 93 4 28
2020 EG-06 61 21 7 5 5 0 0 82 11 57
2020 EG-07 64 18 0 9 9 0 0 82 18 11
2019 EG 52 29 10 3 3 1 2 83 6 99
2019 EG-05 50 30 8 4 6 2 0 82 10 50
2019 EG-06 46 37 9 3 0 0 6 88 3 35
2018 EG 44 30 17 5 4 0 0 74 9 82
2018 EG-05 43 31 14 6 6 0 0 74 11 35
2018 EG-06 46 35 16 0 3 0 0 81 3 37
2017 EG 46 30 12 4 7 0 1 76 11 97
2017 EG-05 48 27 13 6 6 0 0 75 13 48
2017 EG-06 45 35 7 2 7 0 2 82 10 40

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 51 21 13 7 8 0 0 72 14 104
2020 EG-05 46 25 11 7 11 0 0 71 18 28
2020 EG-06 53 23 11 7 7 0 0 75 14 57
2020 EG-07 55 9 27 9 0 0 0 64 9 11
2019 EG 52 19 14 8 4 1 2 73 13 99
2019 EG-05 52 12 20 8 6 2 0 65 14 50
2019 EG-06 47 28 8 8 3 0 6 79 12 36
2018 EG 52 23 10 9 5 0 1 77 14 82
2018 EG-05 49 20 14 9 6 0 3 71 15 35
2018 EG-06 57 30 5 5 3 0 0 86 8 37
2017 EG 57 26 6 8 1 0 2 84 9 97
2017 EG-05 63 21 2 10 2 0 2 85 13 48
2017 EG-06 58 30 5 5 0 0 2 90 5 40

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 61 5 4 2 3 0 26 88 6 104
2020 EG-05 61 0 0 0 0 0 39 100 0 28
2020 EG-06 61 4 5 2 2 0 26 88 5 57
2020 EG-07 64 0 9 9 18 0 0 64 27 11
2019 EG 56 11 3 5 3 1 21 86 10 99
2019 EG-05 67 4 2 2 2 2 20 92 5 49
2019 EG-06 44 19 3 8 3 0 22 82 14 36
2018 EG 49 18 4 3 4 0 24 87 8 80
2018 EG-05 68 9 0 0 0 0 24 100 0 34
2018 EG-06 36 25 6 0 8 0 25 81 11 36
2017 EG 53 12 5 4 4 0 21 83 10 98
2017 EG-05 59 10 4 2 4 0 20 87 8 49
2017 EG-06 50 12 7 2 5 0 23 81 10 40

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 58 29 7 3 2 1 1 88 5 104
2020 EG-05 68 32 0 0 0 0 0 100 0 28
2020 EG-06 60 28 9 0 0 2 2 91 0 57
2020 EG-07 36 18 9 18 18 0 0 55 36 11
2019 EG 55 28 8 5 0 1 3 86 5 100
2019 EG-05 72 18 4 4 0 2 0 92 4 50
2019 EG-06 36 47 6 6 0 0 6 88 6 36
2018 EG 56 27 9 5 1 0 2 85 6 82
2018 EG-05 74 17 3 0 3 0 3 94 3 35
2018 EG-06 35 41 16 8 0 0 0 76 8 37
2017 EG 60 26 5 3 2 0 4 89 5 97
2017 EG-05 77 15 4 0 0 0 4 96 0 48
2017 EG-06 45 35 5 5 5 0 5 84 10 40

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 61 28 10 2 0 0 0 88 2 104
2020 EG-05 61 32 7 0 0 0 0 93 0 28
2020 EG-06 63 26 9 2 0 0 0 89 2 57
2020 EG-07 55 27 18 0 0 0 0 82 0 11
2019 EG 66 20 6 2 2 1 3 90 4 100
2019 EG-05 68 18 6 4 2 2 0 88 6 50
2019 EG-06 61 22 8 0 0 0 8 91 0 36
2018 EG 66 21 6 5 0 0 2 89 5 82
2018 EG-05 71 20 3 6 0 0 0 91 6 35
2018 EG-06 54 27 11 3 0 0 5 86 3 37
2017 EG 55 32 10 0 1 0 2 89 1 98
2017 EG-05 51 33 12 0 2 0 2 85 2 49
2017 EG-06 57 33 7 0 0 0 2 92 0 40

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 47 33 14 4 3 0 0 80 7 103
2020 EG-05 46 36 11 4 4 0 0 82 7 28
2020 EG-06 48 38 7 4 4 0 0 86 7 56
2020 EG-07 64 9 27 0 0 0 0 73 0 11
2019 EG 51 31 11 3 1 1 2 84 4 98
2019 EG-05 53 35 8 2 0 2 0 90 2 49
2019 EG-06 54 17 14 6 3 0 6 76 9 35
2018 EG 35 49 9 4 1 0 2 86 5 81
2018 EG-05 44 53 0 3 0 0 0 97 3 34
2018 EG-06 27 54 8 3 3 0 5 86 6 37
2017 EG 44 34 18 2 0 0 1 79 2 98
2017 EG-05 48 33 17 2 0 0 0 81 2 48
2017 EG-06 43 32 22 0 0 0 2 77 0 40

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 24 44 21 7 4 0 0 68 11 104
2020 EG-05 18 50 25 7 0 0 0 68 7 28
2020 EG-06 26 47 16 4 7 0 0 74 11 57
2020 EG-07 18 27 45 9 0 0 0 45 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 11 43 31 13 3 0 0 54 15 104
2020 EG-05 14 43 36 7 0 0 0 57 7 28
2020 EG-06 12 44 30 11 4 0 0 56 14 57
2020 EG-07 0 36 36 27 0 0 0 36 27 11
2019 EG 14 36 33 15 3 0 0 50 18 101
2019 EG-05 14 39 31 16 0 0 0 53 16 51
2019 EG-06 14 31 31 17 8 0 0 44 25 36
2018 EG 12 33 40 9 6 0 0 45 15 82
2018 EG-05 14 34 43 6 3 0 0 49 9 35
2018 EG-06 14 30 41 8 8 0 0 43 16 37
2017 EG 13 33 36 16 2 0 0 46 18 99
2017 EG-05 18 35 31 16 0 0 0 53 16 49
2017 EG-06 10 31 40 15 5 0 0 40 20 40

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 10 17 32 30 11 0 1 41 26 103
2020 EG-05 4 18 32 39 7 0 0 46 21 28
2020 EG-06 11 11 38 29 13 0 0 41 21 56
2020 EG-07 27 9 18 27 9 0 9 40 40 11
2019 EG 7 20 35 26 11 1 0 37 27 100
2019 EG-05 6 10 43 35 6 0 0 41 16 51
2019 EG-06 9 31 23 14 20 3 0 35 41 35
2018 EG 7 17 32 33 11 0 0 44 24 82
2018 EG-05 3 14 34 34 14 0 0 49 17 35
2018 EG-06 8 19 35 27 11 0 0 38 27 37
2017 EG 5 18 32 25 19 0 0 45 23 99
2017 EG-05 0 18 29 29 24 0 0 53 18 49
2017 EG-06 12 15 35 23 15 0 0 38 27 40

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 27 35 26 9 3 1 0 62 12 104
2020 EG-05 18 36 36 11 0 0 0 54 11 28
2020 EG-06 32 37 16 11 4 2 0 70 14 57
2020 EG-07 27 27 36 0 9 0 0 55 9 11
2019 EG 15 34 24 15 9 2 1 51 25 100
2019 EG-05 18 29 24 12 14 4 0 49 27 51
2019 EG-06 11 37 29 14 6 0 3 50 21 35
2018 EG 18 32 24 7 11 7 0 54 20 82
2018 EG-05 17 26 31 11 14 0 0 43 26 35
2018 EG-06 16 41 16 5 8 14 0 66 16 37
2017 EG 10 27 29 10 11 11 1 43 24 99
2017 EG-05 8 16 39 8 14 12 2 29 26 49
2017 EG-06 11 45 17 7 7 12 0 63 17 40

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 23 34 21 11 8 3 0 59 19 103
2020 EG-05 14 29 25 21 11 0 0 43 32 28
2020 EG-06 28 35 16 9 7 5 0 67 17 57
2020 EG-07 20 40 30 0 10 0 0 60 10 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 20 30 18 17 13 2 0 51 30 103
2020 EG-05 14 36 21 11 18 0 0 50 29 28
2020 EG-06 23 27 13 23 11 4 0 52 35 56
2020 EG-07 27 18 36 9 9 0 0 45 18 11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 29 37 19 8 5 3 0 67 13 104
2020 EG-05 18 46 25 7 4 0 0 64 11 28
2020 EG-06 35 32 18 7 5 4 0 69 13 57
2020 EG-07 27 36 9 9 9 9 0 70 20 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 24 34 16 14 10 2 0 59 25 104
2020 EG-05 14 32 25 11 18 0 0 46 29 28
2020 EG-06 30 33 9 16 9 4 0 65 25 57
2020 EG-07 18 36 27 18 0 0 0 55 18 11
2019 EG 20 30 21 18 10 0 1 51 28 100
2019 EG-05 18 37 18 16 12 0 0 55 27 51
2019 EG-06 22 22 17 25 11 0 3 46 37 36
2018 EG 20 33 26 9 13 0 0 52 22 82
2018 EG-05 17 29 29 9 17 0 0 46 26 35
2018 EG-06 22 35 24 11 8 0 0 57 19 37
2017 EG 16 39 16 16 10 2 0 57 27 99
2017 EG-05 16 29 22 20 10 2 0 46 31 49
2017 EG-06 16 55 7 7 12 2 0 72 20 40

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 23 38 17 15 7 1 0 62 22 103
2020 EG-05 11 39 25 18 7 0 0 50 25 28
2020 EG-06 30 38 11 14 5 2 0 69 20 56
2020 EG-07 18 27 27 9 18 0 0 45 27 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 21 43 19 10 6 1 0 65 16 104
2020 EG-05 11 39 32 11 7 0 0 50 18 28
2020 EG-06 26 42 18 7 5 2 0 70 13 57
2020 EG-07 18 55 0 18 9 0 0 73 27 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 18 39 17 17 9 0 0 57 25 103
2020 EG-05 7 36 21 21 14 0 0 43 36 28
2020 EG-06 25 38 14 16 7 0 0 63 23 56
2020 EG-07 9 55 18 9 9 0 0 64 18 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 28 37 17 8 11 0 0 64 19 101
2020 EG-05 14 32 25 21 7 0 0 46 29 28
2020 EG-06 38 33 15 4 11 0 0 71 15 55
2020 EG-07 20 50 10 0 20 0 0 70 20 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 50 20 12 0 1 12 6 85 1 104
2020 EG-05 46 21 18 0 0 11 4 79 0 28
2020 EG-06 54 18 11 0 0 14 4 87 0 57
2020 EG-07 36 27 9 0 0 9 18 88 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 36 36 12 12 4 2 0 73 16 104
2020 EG-05 21 39 18 21 0 0 0 61 21 28
2020 EG-06 44 30 9 9 7 2 0 75 16 57
2020 EG-07 27 45 9 9 0 9 0 80 10 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 28 35 17 13 6 2 0 64 19 104
2020 EG-05 21 54 11 11 4 0 0 75 14 28
2020 EG-06 32 26 19 14 7 2 0 59 21 57
2020 EG-07 36 27 9 9 9 9 0 70 20 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 31 37 12 9 12 0 0 68 20 103
2020 EG-05 21 46 11 7 14 0 0 68 21 28
2020 EG-06 35 33 12 9 11 0 0 68 19 57
2020 EG-07 30 30 0 20 20 0 0 60 40 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 24 18 35 18 6 0 0 41 24 17
2020 EG-07 20 20 40 10 10 0 0 40 20 10
2019 EG 5 32 21 26 16 0 0 37 42 19
2019 EG-06 0 25 25 33 17 0 0 25 50 12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 47 53 17
2020 EG-07 40 60 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 11 89 104
2020 EG-05 11 89 28
2020 EG-06 9 91 57
2020 EG-07 18 82 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 8 92 104
2020 EG-05 4 96 28
2020 EG-06 7 93 57
2020 EG-07 9 91 11
2019 EG 10 90 101
2019 EG-05 10 90 51
2019 EG-06 14 86 36
2017 EG 16 84 99
2017 EG-05 14 86 49
2017 EG-06 21 79 40
2014 EG 6 94 101

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 69 31 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 EG 36 47 9 9 0 0 0 82 9 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 28 35 17 11 5 1 4 66 16 104
2020 EG-05 25 32 25 4 7 0 7 62 12 28
2020 EG-06 30 39 9 14 5 2 2 71 20 57
2020 EG-07 27 27 36 9 0 0 0 55 9 11
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 46 38 16 0 45 55 104
2020 EG-05 36 43 21 0 55 45 28
2020 EG-06 54 33 12 0 38 62 57
2020 EG-07 55 36 9 0 40 60 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 EG 42 58 48
2020 EG-05 40 60 10
2020 EG-06 39 61 31

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 2 19 19 13 42 0 6 22 58 48
2020 EG-05 0 20 20 0 50 0 10 22 56 10
2020 EG-06 3 23 16 16 35 0 6 28 55 31

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 0 10 25 19 42 0 4 11 63 48
2020 EG-05 0 10 40 10 40 0 0 10 50 10
2020 EG-06 0 13 23 19 39 0 6 14 62 31

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 EG 39 17 15 12 7 1 9 63 20 104
2020 EG-05 43 18 18 11 4 0 7 65 15 28
2020 EG-06 35 14 18 12 11 0 11 55 25 57
2020 EG-07 55 36 0 9 0 0 0 91 9 11
2019 EG 46 18 15 8 6 1 5 69 15 99
2019 EG-05 52 16 14 4 6 0 8 74 11 50
2019 EG-06 42 14 22 11 8 0 3 57 20 36
2018 EG 35 18 20 10 10 0 7 58 21 82
2018 EG-05 40 20 29 6 3 0 3 62 9 35
2018 EG-06 35 14 8 14 16 0 14 56 34 37
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