2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 48 1 4 1 0 0 94 5 242
2020 CR-04 44 52 1 3 1 0 0 95 4 200

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 18 3 0 1 0 1 96 2 239
2020 CR-04 77 19 2 0 2 0 1 97 2 197
2017 CR 72 19 4 2 1 1 0 92 4 288
2017 CR-04 74 17 4 2 1 1 0 92 3 230
2017 CR-05 64 22 6 4 2 2 0 88 6 50
2014 CR 70 22 4 1 2 1 1 94 3 315
2014 CR-04 70 21 4 1 2 1 1 94 3 253
2014 CR-05 69 27 4 0 0 0 0 96 0 48

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 41 6 2 2 0 0 90 4 239
2020 CR-04 48 42 6 2 3 0 0 90 4 197
2019 CR 50 30 10 8 3 0 0 80 11 244
2019 CR-04 48 27 13 9 4 0 0 74 13 184
2019 CR-05 63 31 2 4 0 0 0 94 4 49
2017 CR 44 38 5 10 3 0 0 82 13 288
2017 CR-04 43 37 5 11 4 0 0 80 15 230
2017 CR-05 50 40 4 4 2 0 0 90 6 50
2014 CR 47 34 5 8 7 0 0 81 14 315
2014 CR-04 45 32 6 9 8 0 0 78 16 253
2014 CR-05 52 44 0 2 2 0 0 96 4 48

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 38 12 7 3 0 0 78 10 239
2020 CR-04 38 40 14 7 2 0 0 78 8 197
2019 CR 30 40 15 12 4 0 0 70 16 244
2019 CR-04 31 38 15 11 5 0 1 69 16 183
2019 CR-05 26 50 8 16 0 0 0 76 16 50
2018 CR 27 44 11 14 5 0 0 71 19 241
2018 CR-04 26 43 11 15 4 0 0 69 20 184
2018 CR-05 31 46 6 10 6 0 0 77 17 48
2017 CR 27 44 12 9 8 0 0 71 17 289
2017 CR-04 27 44 11 10 8 0 0 71 18 231
2017 CR-05 26 44 14 6 10 0 0 70 16 50
2014 CR 32 39 11 10 7 0 1 71 18 315
2014 CR-04 34 38 10 10 7 0 1 72 18 253
2014 CR-05 23 44 17 10 4 0 2 68 15 48

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 37 6 2 1 0 1 91 3 234
2020 CR-04 51 39 5 3 2 0 1 91 4 194
2019 CR 46 36 11 5 1 0 0 82 7 243
2019 CR-04 45 35 12 7 2 0 0 80 8 183
2019 CR-05 51 39 8 2 0 0 0 90 2 49
2017 CR 43 38 10 6 3 0 0 81 9 288
2017 CR-04 43 36 11 6 4 0 0 79 10 230
2017 CR-05 48 42 4 6 0 0 0 90 6 50
2014 CR 44 37 9 6 3 1 0 81 10 314
2014 CR-04 44 35 10 6 4 0 0 80 10 252
2014 CR-05 48 39 6 6 0 0 0 88 6 48

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 26 10 4 3 0 0 84 7 238
2020 CR-04 56 27 10 5 2 0 1 83 7 196
2019 CR 53 25 10 8 4 0 0 78 12 243
2019 CR-04 51 23 13 9 5 0 1 73 14 182
2019 CR-05 60 32 4 4 0 0 0 92 4 50
2018 CR 48 30 13 4 4 0 0 79 8 241
2018 CR-04 46 29 14 5 5 1 1 76 10 184
2018 CR-05 52 33 13 2 0 0 0 85 2 48
2017 CR 50 30 11 4 3 0 0 81 8 288
2017 CR-04 48 31 12 6 3 0 0 79 9 230
2017 CR-05 60 28 10 0 2 0 0 88 2 50
2014 CR 46 29 12 5 6 1 2 77 11 313
2014 CR-04 47 28 11 5 7 1 2 77 12 251
2014 CR-05 31 42 17 8 2 0 0 73 10 48

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 35 14 4 2 0 0 80 6 240
2020 CR-04 44 37 13 4 2 0 0 81 6 198
2019 CR 38 38 14 9 2 0 0 76 11 245
2019 CR-04 36 36 15 10 3 0 0 72 13 184
2019 CR-05 44 42 12 2 0 0 0 86 2 50
2018 CR 34 36 16 6 8 0 0 70 14 237
2018 CR-04 32 32 18 8 10 0 0 65 18 182
2018 CR-05 41 46 13 0 0 0 0 87 0 46
2017 CR 33 41 13 8 6 0 0 74 13 289
2017 CR-04 30 41 15 8 6 0 0 71 14 231
2017 CR-05 40 44 6 8 2 0 0 84 10 50
2014 CR 37 34 13 8 7 0 0 71 16 315
2014 CR-04 37 32 13 9 9 0 0 70 18 253
2014 CR-05 29 44 19 6 2 0 0 73 8 48

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 29 15 10 3 0 0 72 13 241
2020 CR-04 41 30 17 9 4 1 0 71 12 199
2019 CR 36 31 18 7 7 0 0 68 14 245
2019 CR-04 36 31 17 7 9 1 0 67 16 184
2019 CR-05 36 34 22 6 2 0 0 70 8 50
2018 CR 32 32 17 12 7 0 0 64 20 241
2018 CR-04 31 30 18 12 9 0 0 61 21 184
2018 CR-05 35 38 15 10 2 0 0 73 13 48
2017 CR 31 32 15 12 9 0 0 64 22 289
2017 CR-04 28 33 15 13 10 0 0 62 23 231
2017 CR-05 38 32 14 12 4 0 0 70 16 50
2014 CR 33 29 15 11 11 1 0 62 22 315
2014 CR-04 33 29 15 11 11 1 0 62 22 253
2014 CR-05 27 33 19 12 8 0 0 61 21 48

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 39 11 8 2 0 0 80 9 240
2020 CR-04 38 41 12 7 2 0 0 80 9 198
2019 CR 36 41 13 7 3 0 0 77 10 242
2019 CR-04 34 41 13 7 4 0 0 76 12 181
2019 CR-05 40 42 12 6 0 0 0 82 6 50
2018 CR 34 39 18 6 4 0 0 72 10 241
2018 CR-04 30 37 21 7 5 0 0 67 12 184
2018 CR-05 44 44 10 2 0 0 0 88 2 48
2017 CR 31 44 13 8 3 0 0 75 12 289
2017 CR-04 30 44 14 8 4 0 0 74 13 231
2017 CR-05 40 40 10 10 0 0 0 80 10 50

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 36 11 1 2 0 0 86 3 241
2020 CR-04 48 38 11 1 3 0 0 86 3 200
2019 CR 47 38 11 1 2 0 0 85 4 244
2019 CR-04 46 37 13 1 3 0 1 84 4 183
2019 CR-05 44 46 6 4 0 0 0 90 4 50
2018 CR 41 47 8 3 1 0 0 88 5 239
2018 CR-04 37 48 9 4 2 0 0 85 6 183
2018 CR-05 54 42 2 0 0 2 0 98 0 48
2017 CR 38 43 9 6 4 0 0 81 10 288
2017 CR-04 37 42 9 8 4 0 0 79 12 231
2017 CR-05 41 47 10 0 2 0 0 88 2 49
2014 CR 40 40 11 6 3 0 0 80 9 315
2014 CR-04 40 41 9 7 3 0 0 81 10 253
2014 CR-05 38 37 17 6 0 2 0 77 6 48

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 30 15 6 3 0 0 75 10 240
2020 CR-04 43 31 17 6 4 0 0 74 9 198
2019 CR 35 36 15 8 6 0 0 72 14 243
2019 CR-04 35 34 16 8 7 0 0 69 15 183
2019 CR-05 37 47 6 10 0 0 0 84 10 49
2018 CR 32 36 15 10 7 0 0 68 17 240
2018 CR-04 29 35 16 10 9 0 0 64 20 183
2018 CR-05 42 40 10 8 0 0 0 81 8 48
2017 CR 31 37 13 8 11 0 0 68 19 288
2017 CR-04 29 36 14 8 12 0 0 65 21 231
2017 CR-05 39 39 10 8 4 0 0 77 12 49

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 29 9 3 1 0 0 87 3 237
2020 CR-04 56 31 10 2 1 0 0 87 3 196
2019 CR 51 34 12 2 1 0 0 85 3 241
2019 CR-04 49 34 14 2 2 0 0 82 4 181
2019 CR-05 57 37 6 0 0 0 0 94 0 49
2018 CR 49 32 14 3 3 0 0 81 5 240
2018 CR-04 46 32 16 3 3 0 0 78 6 183
2018 CR-05 56 33 8 2 0 0 0 90 2 48
2017 CR 48 34 11 4 2 0 0 82 7 289
2017 CR-04 47 34 12 5 3 0 0 81 8 231
2017 CR-05 52 34 10 4 0 0 0 86 4 50
2014 CR 62 28 7 1 2 0 0 90 3 315
2014 CR-04 62 27 7 1 2 0 0 90 3 253
2014 CR-05 54 33 10 2 0 0 0 88 2 48

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 35 16 7 3 0 1 74 10 239
2020 CR-04 37 35 16 8 3 1 1 73 11 198
2019 CR 32 35 19 7 7 0 0 67 14 243
2019 CR-04 31 32 20 9 8 0 1 63 17 183
2019 CR-05 39 39 18 4 0 0 0 78 4 49
2018 CR 29 36 18 10 8 0 0 65 18 240
2018 CR-04 27 33 19 11 9 0 0 61 21 183
2018 CR-05 33 46 13 4 2 2 0 81 6 48
2017 CR 29 34 16 14 5 1 1 64 20 289
2017 CR-04 28 33 17 15 6 0 1 62 21 231
2017 CR-05 36 34 12 12 2 2 2 73 15 50
2014 CR 25 36 13 11 13 0 1 63 24 315
2014 CR-04 26 36 13 11 13 0 2 63 24 253
2014 CR-05 19 42 15 10 15 0 0 61 25 48

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 28 15 8 2 0 0 75 10 237
2020 CR-04 45 30 14 9 2 0 1 75 11 195
2019 CR 36 32 16 10 4 0 1 69 14 245
2019 CR-04 35 28 18 11 5 0 2 65 17 184
2019 CR-05 36 44 12 8 0 0 0 80 8 50
2018 CR 37 30 18 8 6 0 0 67 14 238
2018 CR-04 34 29 21 9 7 0 0 63 16 182
2018 CR-05 50 35 4 8 2 0 0 85 10 48
2017 CR 35 32 16 10 5 0 1 69 15 287
2017 CR-04 34 32 16 11 6 0 1 66 18 229
2017 CR-05 42 36 16 2 2 0 2 79 4 50
2014 CR 33 33 17 8 9 0 1 66 17 315
2014 CR-04 33 31 18 7 10 0 1 64 18 253
2014 CR-05 29 46 12 12 0 0 0 75 12 48

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 38 10 5 3 0 0 82 8 239
2020 CR-04 42 40 11 6 2 0 0 81 8 197
2019 CR 37 36 12 9 5 0 0 74 14 236
2019 CR-04 36 33 14 11 6 0 0 69 17 177
2019 CR-05 45 45 4 6 0 0 0 90 6 49
2018 CR 35 37 13 10 5 0 0 72 15 239
2018 CR-04 33 36 16 10 6 0 0 68 16 183
2018 CR-05 40 43 6 9 2 0 0 83 11 47
2017 CR 36 37 14 7 5 0 0 74 12 289
2017 CR-04 34 38 13 7 6 0 0 73 14 231
2017 CR-05 46 28 18 6 0 0 2 75 6 50
2014 CR 36 37 13 8 5 0 1 74 12 315
2014 CR-04 38 35 12 8 6 0 1 74 14 253
2014 CR-05 25 46 21 8 0 0 0 71 8 48

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 31 11 5 1 0 0 84 6 238
2020 CR-04 52 32 11 5 2 0 0 83 6 196
2019 CR 47 34 12 5 3 0 0 80 7 243
2019 CR-04 45 31 14 6 4 0 0 76 10 182
2019 CR-05 48 44 8 0 0 0 0 92 0 50
2018 CR 42 35 13 6 4 0 0 78 10 241
2018 CR-04 39 32 16 8 5 0 1 71 13 184
2018 CR-05 50 50 0 0 0 0 0 100 0 48
2017 CR 42 38 9 6 6 0 0 80 12 289
2017 CR-04 40 37 10 7 6 0 0 77 13 231
2017 CR-05 52 40 2 4 2 0 0 92 6 50
2014 CR 43 32 15 4 5 1 1 76 9 314
2014 CR-04 41 34 15 4 5 1 0 76 9 253
2014 CR-05 47 28 15 4 6 0 0 75 11 47

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 38 11 2 0 0 0 86 2 242
2020 CR-04 50 36 13 1 0 0 0 86 1 200
2019 CR 49 31 14 4 1 0 0 81 5 245
2019 CR-04 49 28 16 4 2 1 0 78 6 184
2019 CR-05 52 40 4 2 0 0 2 94 2 50
2018 CR 44 31 16 5 4 0 0 76 8 240
2018 CR-04 46 29 14 5 4 1 1 76 9 184
2018 CR-05 32 36 26 2 4 0 0 68 6 47
2017 CR 42 40 10 5 2 1 1 83 7 288
2017 CR-04 41 40 11 4 2 1 1 82 6 230
2017 CR-05 38 44 8 8 2 0 0 82 10 50
2014 CR 42 34 13 5 3 1 2 78 8 314
2014 CR-04 43 34 13 5 2 0 2 79 8 252
2014 CR-05 31 42 15 4 6 2 0 75 11 48

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 15 34 28 17 0 0 45 21 241
2020 CR-04 7 15 33 30 17 0 0 46 21 199
2019 CR 4 20 32 27 12 2 3 41 25 245
2019 CR-04 5 18 32 28 13 2 3 42 24 184
2019 CR-05 2 24 34 24 10 4 2 36 28 50
2018 CR 8 20 36 21 12 1 3 34 29 239
2018 CR-04 9 19 35 21 11 2 3 34 30 184
2018 CR-05 2 26 39 22 9 0 2 31 29 46
2017 CR 8 17 32 21 14 3 5 38 28 285
2017 CR-04 7 18 30 21 15 4 4 39 28 228
2017 CR-05 12 16 34 22 12 0 4 35 29 50
2014 CR 8 23 32 21 10 2 4 33 33 314
2014 CR-04 8 22 32 21 11 3 4 34 32 252
2014 CR-05 10 31 39 13 2 0 4 15 43 48

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 2 11 19 29 36 3 0 67 13 241
2020 CR-04 3 11 19 31 34 3 1 67 13 199
2019 CR 7 16 21 25 24 4 3 53 25 245
2019 CR-04 7 17 20 26 24 3 4 53 26 184
2019 CR-05 6 14 24 22 26 6 2 52 22 50
2018 CR 8 17 24 26 19 4 3 47 27 237
2018 CR-04 9 18 25 24 17 4 3 44 29 181
2018 CR-05 6 13 23 34 21 2 0 57 20 47
2017 CR 13 15 27 19 18 3 6 40 31 281
2017 CR-04 14 12 27 21 17 3 5 41 29 225
2017 CR-05 11 23 21 10 25 4 6 39 37 48
2014 CR 9 15 27 23 15 4 7 42 28 312
2014 CR-04 11 16 25 21 16 4 6 41 31 250
2014 CR-05 0 17 33 29 8 6 6 43 19 48

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 12 34 24 19 2 3 45 19 240
2020 CR-04 7 11 35 24 19 2 3 44 19 198
2019 CR 9 17 32 23 12 2 4 38 28 242
2019 CR-04 7 17 32 25 12 2 4 40 26 181
2019 CR-05 18 14 34 22 8 2 2 31 33 50
2018 CR 10 18 32 20 13 3 3 35 30 240
2018 CR-04 10 18 32 20 12 4 3 35 31 183
2018 CR-05 10 21 33 19 13 2 2 33 33 48
2017 CR 13 17 27 20 13 4 6 37 33 285
2017 CR-04 12 16 28 21 11 4 7 37 32 228
2017 CR-05 16 20 18 12 25 4 4 40 40 49
2014 CR 13 20 28 19 9 4 7 32 37 315
2014 CR-04 13 20 28 20 9 4 6 32 36 253
2014 CR-05 15 25 29 8 6 4 12 17 47 48

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 2 4 20 43 30 0 1 74 6 241
2020 CR-04 2 5 19 43 30 1 1 74 7 199
2019 CR 3 7 27 33 26 0 4 61 10 243
2019 CR-04 3 5 26 32 28 1 4 64 9 182
2019 CR-05 4 10 32 32 20 0 2 53 14 50
2018 CR 2 7 27 39 20 2 3 62 9 239
2018 CR-04 2 6 27 36 22 3 3 62 9 182
2018 CR-05 0 10 29 46 10 0 4 59 11 48
2017 CR 4 7 26 29 25 2 6 59 13 283
2017 CR-04 4 7 25 29 26 2 7 61 12 227
2017 CR-05 2 12 35 26 22 0 2 50 15 49
2014 CR 5 12 23 35 16 2 7 56 19 313
2014 CR-04 5 13 22 33 18 2 7 56 20 251
2014 CR-05 6 10 31 39 6 0 6 49 18 48

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 11 23 27 31 1 0 59 18 238
2020 CR-04 7 11 25 27 29 1 1 56 18 196
2019 CR 10 14 21 23 25 2 4 52 26 245
2019 CR-04 13 11 20 25 25 3 3 53 25 184
2019 CR-05 0 22 26 20 28 0 4 50 23 50
2018 CR 9 17 29 24 16 3 3 42 27 240
2018 CR-04 11 17 28 22 16 3 3 40 30 183
2018 CR-05 2 19 31 25 17 2 4 44 22 48
2017 CR 16 16 25 16 18 4 7 37 35 282
2017 CR-04 17 15 23 15 19 4 6 37 36 226
2017 CR-05 10 16 35 16 16 2 4 35 28 49
2014 CR 12 18 33 19 11 2 6 32 33 314
2014 CR-04 12 17 35 17 11 2 6 31 32 253
2014 CR-05 15 23 28 24 6 0 4 31 40 47

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 6 20 28 35 2 2 66 13 241
2020 CR-04 7 6 21 28 33 3 3 64 14 199
2019 CR 12 15 20 22 21 4 6 48 30 245
2019 CR-04 14 15 17 21 21 5 6 48 33 184
2019 CR-05 4 14 32 20 22 2 6 46 20 50
2018 CR 9 19 24 23 16 4 5 42 31 238
2018 CR-04 11 19 23 21 16 4 6 41 34 181
2018 CR-05 4 19 33 31 8 2 2 41 24 48
2017 CR 18 15 19 16 19 6 7 39 39 286
2017 CR-04 20 13 19 15 18 8 7 39 39 229
2017 CR-05 12 22 16 20 22 2 4 46 37 49
2014 CR 12 17 22 23 14 4 8 42 32 314
2014 CR-04 13 18 23 19 14 4 8 38 36 252
2014 CR-05 4 15 21 42 10 6 2 57 20 48

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 11 32 23 25 3 1 50 16 238
2020 CR-04 5 11 32 23 24 3 2 50 17 196
2019 CR 9 16 28 23 17 5 3 43 27 244
2019 CR-04 9 15 27 23 18 4 3 45 26 184
2019 CR-05 6 20 31 20 12 6 4 36 30 49
2018 CR 10 17 32 21 13 5 3 36 29 241
2018 CR-04 10 16 33 21 13 5 3 36 28 184
2018 CR-05 10 23 29 19 13 2 4 33 36 48
2017 CR 11 16 27 20 16 4 7 40 30 282
2017 CR-04 10 14 28 21 15 5 8 41 28 225
2017 CR-05 14 22 18 16 27 0 2 44 37 49
2014 CR 10 19 28 21 11 3 8 36 33 315
2014 CR-04 11 20 28 18 12 4 8 34 35 253
2014 CR-05 6 17 33 31 6 0 6 40 24 48

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 15 35 27 17 1 0 44 20 241
2020 CR-04 5 16 34 27 17 1 0 45 21 199
2019 CR 9 18 23 24 22 1 2 48 28 245
2019 CR-04 10 18 21 25 24 1 2 50 28 184
2019 CR-05 10 18 28 22 16 4 2 40 30 50
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 26 20 6 6 3 3 66 13 239
2020 CR-04 32 27 22 7 6 4 3 63 14 197
2019 CR 29 29 16 11 8 4 2 63 20 246
2019 CR-04 27 28 17 10 10 5 3 59 22 185
2019 CR-05 38 38 6 12 0 4 2 81 13 50
2018 CR 24 32 23 8 7 7 1 60 16 238
2018 CR-04 22 30 24 8 8 7 1 56 18 181
2018 CR-05 31 35 19 6 2 6 0 71 9 48
2017 CR 27 32 15 9 8 4 5 65 19 289
2017 CR-04 24 32 16 10 9 5 5 62 20 231
2017 CR-05 42 28 12 6 6 2 4 74 13 50
2014 CR 29 30 15 8 9 4 4 65 19 315
2014 CR-04 28 30 15 9 10 4 4 63 21 253
2014 CR-05 38 25 19 4 4 6 4 70 9 48

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 26 10 7 4 1 0 79 11 239
2020 CR-04 50 26 11 9 4 1 0 77 12 197
2019 CR 45 29 9 6 9 2 0 75 15 245
2019 CR-04 43 27 10 7 10 3 0 72 18 185
2019 CR-05 55 33 4 4 4 0 0 88 8 49
2018 CR 38 33 10 12 8 0 0 71 19 239
2018 CR-04 35 31 11 13 10 1 0 66 23 182
2018 CR-05 48 40 6 6 0 0 0 88 6 48
2017 CR 40 29 11 11 8 1 0 70 19 289
2017 CR-04 38 28 12 12 9 1 0 67 21 231
2017 CR-05 48 32 8 6 4 2 0 82 10 50
2014 CR 43 29 8 8 10 1 0 73 18 315
2014 CR-04 43 30 6 8 10 2 0 75 19 253
2014 CR-05 48 19 21 8 4 0 0 67 12 48

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 32 5 5 1 0 0 88 6 241
2020 CR-04 55 33 6 6 1 0 0 88 7 199
2019 CR 50 30 6 10 4 0 0 80 14 246
2019 CR-04 46 31 7 10 5 0 0 77 16 185
2019 CR-05 64 24 4 8 0 0 0 88 8 50
2018 CR 48 32 8 8 3 1 0 80 11 240
2018 CR-04 44 32 10 8 4 1 0 77 13 183
2018 CR-05 60 31 2 6 0 0 0 92 6 48
2017 CR 40 39 8 9 3 0 0 80 12 289
2017 CR-04 38 39 9 10 3 0 0 77 13 231
2017 CR-05 50 40 0 4 6 0 0 90 10 50
2014 CR 42 37 10 6 4 0 0 80 11 315
2014 CR-04 41 38 10 6 5 0 0 79 11 253
2014 CR-05 50 33 8 8 0 0 0 83 8 48

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 32 14 3 2 0 1 82 4 239
2020 CR-04 47 34 14 3 2 0 1 82 5 197
2019 CR 42 34 15 6 2 1 0 77 8 246
2019 CR-04 42 32 16 6 3 1 0 74 10 185
2019 CR-05 48 40 6 4 0 2 0 90 4 50
2018 CR 33 40 16 6 2 3 0 75 8 239
2018 CR-04 30 39 19 7 3 3 0 71 10 182
2018 CR-05 44 44 6 2 0 2 2 91 2 48

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 25 12 3 3 3 3 81 7 240
2020 CR-04 48 26 13 4 3 4 3 79 7 198
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 22 19 5 1 1 4 74 6 240
2020 CR-04 47 23 18 5 2 2 4 74 6 198
2019 CR 40 24 21 5 3 2 5 68 9 243
2019 CR-04 37 24 23 6 4 1 5 65 11 182
2019 CR-05 52 24 18 2 0 4 0 79 2 50

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 25 12 6 3 0 2 79 9 240
2020 CR-04 49 27 12 6 2 1 3 79 8 198
2019 CR 45 30 12 8 5 0 1 75 13 245
2019 CR-04 41 33 11 8 6 0 1 74 14 184
2019 CR-05 62 18 10 8 2 0 0 80 10 50
2018 CR 46 33 13 5 1 1 0 81 6 241
2018 CR-04 45 34 14 5 2 1 0 79 7 184
2018 CR-05 48 38 13 0 0 2 0 87 0 48
2017 CR 40 33 13 8 3 1 3 75 12 288
2017 CR-04 36 32 14 9 4 1 3 72 14 231
2017 CR-05 53 35 8 4 0 0 0 88 4 49
2014 CR 44 30 12 8 5 1 0 75 13 315
2014 CR-04 43 32 11 7 6 1 0 76 13 253
2014 CR-05 44 27 15 12 2 0 0 71 15 48

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 26 12 6 3 0 3 79 9 240
2020 CR-04 49 28 12 6 3 0 3 79 9 198

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 31 12 5 2 0 0 82 6 240
2020 CR-04 49 33 11 4 2 0 0 83 6 198
2019 CR 45 32 13 4 5 0 1 78 9 244
2019 CR-04 43 33 12 4 7 0 1 77 11 183
2019 CR-05 54 26 16 4 0 0 0 80 4 50
2018 CR 46 32 13 5 2 2 1 80 7 241
2018 CR-04 43 32 13 7 2 2 1 78 9 184
2018 CR-05 54 31 13 0 0 2 0 87 0 48
2017 CR 43 30 14 6 4 0 1 75 11 289
2017 CR-04 41 31 16 6 5 0 2 73 11 231
2017 CR-05 48 34 10 8 0 0 0 82 8 50
2014 CR 47 30 11 4 6 1 1 79 10 315
2014 CR-04 46 31 11 4 7 1 1 78 11 253
2014 CR-05 52 29 15 2 2 0 0 81 4 48

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 49 51 241
2020 CR-04 51 49 199

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 15 10 3 2 3 10 83 6 242
2020 CR-04 56 16 10 4 1 4 10 83 6 200

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 23 10 3 3 0 0 84 6 238
2020 CR-04 60 23 11 3 3 0 1 84 6 197
2019 CR 57 24 10 5 4 0 0 81 9 245
2019 CR-04 54 24 11 5 6 0 0 78 11 184
2019 CR-05 66 24 4 6 0 0 0 90 6 50
2018 CR 48 33 13 4 2 0 0 81 6 240
2018 CR-04 44 33 15 5 2 0 1 77 7 183
2018 CR-05 56 38 6 0 0 0 0 94 0 48
2017 CR 52 25 12 4 6 1 0 78 10 288
2017 CR-04 49 25 13 5 6 1 0 75 11 231
2017 CR-05 63 24 6 2 4 0 0 88 6 49
2014 CR 54 25 12 3 5 1 1 80 8 315
2014 CR-04 54 25 11 3 6 1 1 80 9 253
2014 CR-05 48 27 19 6 0 0 0 75 6 48
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 30 9 4 3 5 0 83 7 240
2020 CR-04 49 31 8 4 4 5 0 84 8 199
2019 CR 41 26 17 5 6 5 0 71 11 244
2019 CR-04 40 26 17 4 7 5 1 70 12 184
2019 CR-05 44 28 16 4 2 6 0 77 6 50
2018 CR 38 29 18 7 4 3 0 69 12 241
2018 CR-04 34 30 19 8 4 4 1 68 13 184
2018 CR-05 48 25 15 6 4 2 0 74 11 48
2017 CR 31 31 16 6 6 10 1 69 13 288
2017 CR-04 31 29 16 6 6 10 1 68 14 230
2017 CR-05 30 42 12 4 4 8 0 78 9 50
2014 CR 27 36 18 7 5 7 1 67 13 314
2014 CR-04 28 34 19 6 6 6 1 67 13 252
2014 CR-05 23 44 17 10 0 6 0 71 11 48

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 29 11 6 3 4 0 79 9 241
2020 CR-04 47 29 12 6 4 4 0 78 9 199
2019 CR 38 29 15 8 7 2 1 69 16 245
2019 CR-04 36 28 15 8 9 3 1 68 17 184
2019 CR-05 42 34 12 8 4 0 0 76 12 50
2018 CR 34 32 16 10 6 3 0 67 16 240
2018 CR-04 29 34 17 10 7 3 0 65 17 183
2018 CR-05 48 27 8 8 4 2 2 78 13 48
2017 CR 28 32 17 9 9 4 0 64 19 289
2017 CR-04 28 32 17 9 9 4 0 63 19 231
2017 CR-05 30 32 16 8 8 6 0 66 17 50
2014 CR 28 31 21 10 8 2 1 60 18 315
2014 CR-04 29 31 20 9 8 2 1 62 18 253
2014 CR-05 19 38 27 8 6 2 0 58 15 48

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 15 6 4 6 0 74 10 239
2020 CR-04 38 31 16 5 4 6 0 74 9 197
2019 CR 29 31 20 4 8 7 1 65 13 245
2019 CR-04 27 29 19 6 9 8 1 62 17 184
2019 CR-05 36 34 20 0 4 6 0 74 4 50
2018 CR 26 30 21 11 6 6 0 60 18 241
2018 CR-04 22 32 20 13 7 7 0 58 21 184
2018 CR-05 38 29 21 8 2 2 0 68 11 48
2017 CR 22 28 22 12 7 8 1 55 21 289
2017 CR-04 21 27 23 12 7 8 1 53 21 231
2017 CR-05 26 30 18 10 8 8 0 61 20 50
2014 CR 23 29 21 13 7 6 1 55 22 314
2014 CR-04 23 29 19 14 8 6 1 56 23 252
2014 CR-05 19 34 29 10 4 4 0 54 15 48

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 31 15 8 3 4 0 74 11 238
2020 CR-04 40 31 15 7 3 4 0 74 11 196
2019 CR 27 33 18 9 8 4 0 63 18 245
2019 CR-04 26 33 18 9 10 4 1 61 19 184
2019 CR-05 32 30 18 14 4 2 0 63 18 50
2018 CR 21 38 16 14 8 3 0 61 23 240
2018 CR-04 17 39 16 15 10 2 1 58 25 184
2018 CR-05 34 32 13 11 4 6 0 70 16 47
2017 CR 22 31 21 11 8 7 0 57 20 289
2017 CR-04 19 31 22 9 9 8 0 55 20 231
2017 CR-05 32 30 16 16 4 2 0 63 21 50
2014 CR 20 33 17 12 12 4 1 56 26 315
2014 CR-04 21 33 16 13 13 4 1 56 27 253
2014 CR-05 15 40 27 6 10 2 0 55 17 48

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 20 8 5 5 9 3 79 12 242
2020 CR-04 50 18 8 6 6 10 4 78 14 200
2019 CR 41 16 11 7 5 14 5 71 15 244
2019 CR-04 37 14 12 8 6 17 6 66 18 183
2019 CR-05 56 22 8 0 4 6 4 87 4 50
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 38 14 4 1 1 0 80 5 240
2020 CR-04 39 38 16 4 2 1 1 78 6 199
2019 CR 31 41 17 7 2 2 0 74 8 244
2019 CR-04 29 43 16 7 2 3 1 74 9 184
2019 CR-05 35 39 18 8 0 0 0 73 8 49
2018 CR 28 42 19 6 3 3 0 72 9 240
2018 CR-04 25 40 22 7 3 3 0 67 10 183
2018 CR-05 40 48 8 2 2 0 0 88 4 48
2017 CR 28 39 18 8 3 4 0 70 12 287
2017 CR-04 25 39 19 9 3 4 0 67 13 229
2017 CR-05 46 36 12 6 0 0 0 82 6 50
2014 CR 29 37 20 6 5 2 1 68 11 315
2014 CR-04 28 38 19 6 6 2 0 68 12 253
2014 CR-05 27 42 23 4 2 0 2 70 6 48

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 37 13 10 2 1 0 75 12 236
2020 CR-04 32 39 14 10 3 2 1 73 13 194
2019 CR 23 38 17 13 6 3 1 63 19 244
2019 CR-04 19 37 19 14 7 3 1 58 22 183
2019 CR-05 36 38 12 10 2 2 0 76 12 50

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 35 16 5 4 3 2 74 10 240
2020 CR-04 34 34 18 5 4 4 2 72 9 198
2019 CR 35 31 15 10 6 2 1 68 16 246
2019 CR-04 33 30 15 11 7 3 2 66 19 185
2019 CR-05 40 36 14 6 4 0 0 76 10 50
2018 CR 33 39 16 6 3 3 1 74 9 240
2018 CR-04 31 36 19 7 4 2 2 69 11 183
2018 CR-05 33 50 8 4 0 4 0 87 4 48
2017 CR 34 33 18 8 3 5 0 70 11 287
2017 CR-04 31 31 20 8 3 5 0 66 12 229
2017 CR-05 44 38 8 6 2 2 0 83 8 50
2014 CR 38 34 9 8 5 5 1 77 13 315
2014 CR-04 38 34 10 7 5 6 1 76 13 253
2014 CR-05 34 39 8 8 2 6 2 80 11 48

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 32 15 4 3 2 1 79 6 240
2020 CR-04 41 33 16 4 3 3 1 77 7 199
2019 CR 37 33 15 8 4 2 0 71 13 246
2019 CR-04 35 32 17 9 5 2 0 68 14 185
2019 CR-05 44 36 12 4 4 0 0 80 8 50
2018 CR 31 38 18 7 3 2 0 71 10 239
2018 CR-04 30 36 21 8 4 2 0 67 12 183
2018 CR-05 32 49 13 4 0 2 0 83 4 47

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 25 21 9 8 7 1 60 18 239
2020 CR-04 27 26 23 9 8 7 1 57 18 197
2019 CR 27 22 21 9 9 10 2 56 19 245
2019 CR-04 26 22 21 9 10 10 3 54 22 184
2019 CR-05 32 24 22 8 4 10 0 62 13 50
2018 CR 21 25 24 8 13 9 1 50 23 240
2018 CR-04 21 22 23 7 16 9 1 48 26 183
2018 CR-05 23 29 27 8 4 8 0 57 14 48
2017 CR 20 27 21 11 8 10 3 54 22 286
2017 CR-04 18 26 21 12 9 11 3 51 24 228
2017 CR-05 26 30 20 6 6 8 4 63 14 50
2014 CR 18 23 23 11 13 10 2 47 27 315
2014 CR-04 17 22 23 12 13 11 2 45 29 253
2014 CR-05 21 29 29 6 4 8 2 56 12 48

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 28 18 8 5 2 1 67 14 239
2020 CR-04 36 28 19 8 5 3 1 66 14 198
2019 CR 32 27 16 11 9 6 0 62 21 245
2019 CR-04 29 26 17 10 11 6 1 59 23 184
2019 CR-05 38 28 12 14 2 6 0 70 17 50
2018 CR 27 34 14 12 10 3 0 63 23 239
2018 CR-04 26 31 15 12 13 2 1 59 25 182
2018 CR-05 27 44 10 10 4 4 0 74 15 48
2017 CR 25 29 16 14 9 5 2 58 25 287
2017 CR-04 25 29 16 13 11 5 2 57 26 230
2017 CR-05 29 31 20 16 2 2 0 61 19 49
2014 CR 29 30 17 11 10 2 1 61 22 315
2014 CR-04 29 28 16 13 9 2 1 60 23 253
2014 CR-05 23 38 21 4 12 2 0 62 17 48

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 26 17 13 14 3 2 55 28 239
2020 CR-04 27 25 16 12 15 4 2 55 28 197
2019 CR 21 24 19 12 16 6 2 49 30 246
2019 CR-04 21 23 18 12 17 6 3 48 32 185
2019 CR-05 22 30 20 12 12 4 0 54 25 50
2018 CR 19 29 20 10 17 4 1 50 29 239
2018 CR-04 19 26 21 10 20 3 1 47 32 182
2018 CR-05 19 38 17 15 4 6 2 61 20 48
2017 CR 20 23 14 19 19 2 5 45 40 284
2017 CR-04 18 21 14 19 22 1 5 42 43 226
2017 CR-05 26 30 16 14 8 4 2 59 24 50
2014 CR 17 19 16 16 24 4 4 39 44 315
2014 CR-04 17 20 15 17 25 4 2 39 45 253
2014 CR-05 15 15 23 17 19 4 8 34 40 48

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 22 10 5 2 0 2 83 7 240
2020 CR-04 58 23 10 5 2 1 3 83 7 198
2019 CR 62 21 7 2 2 0 5 88 4 242
2019 CR-04 63 21 8 1 2 1 5 89 3 182
2019 CR-05 59 24 4 6 2 0 4 87 9 49

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 25 16 7 2 2 1 75 9 239
2020 CR-04 47 26 16 7 1 2 2 76 8 197
2019 CR 40 21 16 10 4 5 4 67 15 244
2019 CR-04 41 19 15 11 4 4 5 66 17 183
2019 CR-05 40 26 14 8 4 6 2 72 13 50

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 8 3 3 3 5 3 92 5 239
2020 CR-04 76 7 3 3 3 5 3 91 7 197
2019 CR 66 10 6 3 5 5 5 85 9 244
2019 CR-04 65 9 7 3 7 5 5 82 10 183
2019 CR-05 68 12 2 6 0 6 6 91 7 50

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 74 11 7 2 0 3 3 91 2 239
2020 CR-04 72 12 8 2 0 4 3 90 2 197
2019 CR 71 10 2 3 2 3 9 92 6 241
2019 CR-04 71 11 2 2 2 2 10 93 5 180
2019 CR-05 70 8 4 6 2 4 6 87 9 50

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 38 19 5 3 1 2 72 8 240
2020 CR-04 29 38 21 5 3 2 3 71 8 198
2019 CR 24 36 22 7 5 5 2 64 12 246
2019 CR-04 24 33 24 6 6 5 2 61 13 185
2019 CR-05 24 46 14 8 2 6 0 74 11 50
2018 CR 24 35 22 10 3 5 1 62 14 237
2018 CR-04 22 32 24 11 4 5 1 58 16 182
2018 CR-05 28 43 15 4 0 7 2 79 5 46
2017 CR 24 32 22 9 6 5 1 60 16 289
2017 CR-04 21 33 24 9 6 5 1 58 17 231
2017 CR-05 36 34 16 4 4 6 0 74 9 50

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 35 11 5 2 1 0 82 8 237
2020 CR-04 43 37 11 6 2 2 0 80 8 197
2019 CR 46 32 11 4 5 2 0 80 9 246
2019 CR-04 44 30 12 5 6 3 1 77 11 185
2019 CR-05 52 38 8 0 2 0 0 90 2 50
2018 CR 43 33 14 5 2 3 0 79 7 242
2018 CR-04 40 32 15 6 3 4 1 75 9 185
2018 CR-05 52 40 6 0 0 2 0 94 0 48
2017 CR 39 39 14 3 2 2 0 80 6 289
2017 CR-04 37 39 15 4 2 3 0 78 7 231
2017 CR-05 48 40 8 0 2 2 0 90 2 50
2014 CR 43 37 10 5 2 3 0 83 8 315
2014 CR-04 42 35 10 6 2 4 0 81 9 253
2014 CR-05 42 48 8 0 0 2 0 92 0 48

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 32 13 3 3 3 0 81 5 237
2020 CR-04 44 33 14 3 3 4 0 80 6 195
2019 CR 48 25 18 4 2 3 1 76 6 243
2019 CR-04 46 23 19 5 3 3 1 72 8 182
2019 CR-05 54 30 14 0 0 2 0 86 0 50
2018 CR 40 34 17 5 1 3 1 77 6 241
2018 CR-04 39 32 18 6 2 2 1 73 8 184
2018 CR-05 44 44 8 0 0 4 0 91 0 48
2017 CR 40 32 15 4 3 5 1 76 8 289
2017 CR-04 38 31 16 4 4 5 1 74 9 231
2017 CR-05 44 38 8 2 2 6 0 87 4 50
2014 CR 44 30 15 3 3 4 1 78 7 315
2014 CR-04 44 30 14 4 3 3 1 78 7 253
2014 CR-05 39 31 19 2 2 6 0 76 4 48

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 30 15 2 3 3 1 80 5 240
2020 CR-04 42 31 17 2 4 4 1 77 5 198

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 32 12 3 3 4 1 81 6 238
2020 CR-04 43 34 12 4 3 5 1 80 7 197

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 24 7 3 3 0 0 87 6 240
2020 CR-04 60 25 8 4 3 1 0 86 7 198
2019 CR 57 28 7 3 5 0 1 85 8 246
2019 CR-04 53 29 8 3 7 0 1 83 10 185
2019 CR-05 68 26 2 4 0 0 0 94 4 50
2018 CR 51 33 12 3 1 1 0 84 4 239
2018 CR-04 47 33 14 4 1 1 0 81 5 183
2018 CR-05 60 33 2 2 0 2 0 96 2 48
2017 CR 49 33 9 6 3 0 0 82 9 289
2017 CR-04 46 34 10 6 3 0 0 80 10 231
2017 CR-05 62 28 4 4 2 0 0 90 6 50
2014 CR 51 33 8 5 3 1 0 84 8 315
2014 CR-04 49 33 9 6 3 1 0 82 9 253
2014 CR-05 61 35 4 0 0 0 0 96 0 48

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 23 12 4 3 0 0 82 6 240
2020 CR-04 56 26 12 4 3 0 0 81 7 198
2019 CR 51 27 11 4 6 1 0 79 10 245
2019 CR-04 46 29 11 5 8 1 1 76 13 184
2019 CR-05 68 22 8 0 2 0 0 90 2 50
2018 CR 43 31 13 5 6 2 0 75 11 240
2018 CR-04 38 33 14 7 7 2 0 72 14 183
2018 CR-05 58 29 6 2 2 2 0 89 4 48
2017 CR 42 30 11 9 7 1 0 73 16 287
2017 CR-04 40 31 12 10 7 0 0 71 17 229
2017 CR-05 56 24 6 6 6 2 0 81 12 50
2014 CR 39 31 16 8 5 1 0 70 13 314
2014 CR-04 37 31 16 8 6 1 0 70 15 252
2014 CR-05 42 34 19 6 0 0 0 75 6 48

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 25 9 5 2 0 0 84 7 238
2020 CR-04 56 27 10 5 3 0 0 82 8 198
2019 CR 49 30 11 6 4 0 0 79 10 242
2019 CR-04 42 32 12 8 5 1 1 76 13 182
2019 CR-05 69 22 6 0 2 0 0 92 2 49
2018 CR 40 33 14 7 4 1 0 74 11 240
2018 CR-04 34 34 16 8 5 1 1 70 14 183
2018 CR-05 56 33 6 4 0 0 0 90 4 48
2017 CR 41 32 11 8 7 1 0 74 15 289
2017 CR-04 37 33 13 9 7 1 0 71 16 231
2017 CR-05 58 26 4 8 4 0 0 84 12 50
2014 CR 39 32 17 7 4 1 0 72 11 315
2014 CR-04 39 30 17 8 5 1 0 70 13 253
2014 CR-05 39 42 15 4 0 0 0 81 4 48

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 22 14 6 5 2 0 75 11 240
2020 CR-04 47 23 15 7 5 3 1 73 11 198
2019 CR 44 23 15 8 6 3 1 70 15 245
2019 CR-04 39 24 15 10 7 3 2 67 18 184
2019 CR-05 60 20 10 4 4 2 0 82 8 50
2018 CR 35 24 18 11 8 4 1 62 20 240
2018 CR-04 32 23 18 15 8 3 1 57 24 183
2018 CR-05 48 25 15 0 4 6 2 80 5 48
2017 CR 34 28 16 9 10 3 0 64 20 288
2017 CR-04 31 28 16 11 10 3 0 61 22 230
2017 CR-05 50 24 14 0 10 2 0 75 10 50
2014 CR 35 24 18 10 8 5 1 63 18 315
2014 CR-04 35 22 19 10 8 5 1 61 18 253
2014 CR-05 37 34 12 8 6 2 0 72 15 48
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 24 37 40 242
2020 CR-04 23 36 42 200
2019 CR 29 35 36 245
2019 CR-04 32 32 36 184
2019 CR-05 20 42 38 50
2018 CR 28 30 41 241
2018 CR-04 29 28 43 184
2018 CR-05 23 42 35 48
2017 CR 31 30 39 287
2017 CR-04 31 29 39 229
2017 CR-05 28 34 38 50
2014 CR 28 36 36 314
2014 CR-04 27 37 36 252
2014 CR-05 36 37 27 48

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 16 42 25 2 14 2 57
2020 CR-04 15 37 28 2 15 2 46
2019 CR 17 29 29 3 15 7 72
2019 CR-04 17 27 31 3 15 7 59
2019 CR-05 10 50 20 0 10 10 10
2018 CR 7 36 36 1 10 9 67
2018 CR-04 8 34 34 2 11 11 53
2018 CR-05 9 45 45 0 0 0 11
2017 CR 13 32 33 1 13 7 90
2017 CR-04 12 28 37 1 14 7 72
2017 CR-05 0 64 21 0 7 7 14
2014 CR 19 25 35 2 9999 18 88
2014 CR-04 24 22 31 3 9999 21 68
2014 CR-05 6 35 53 0 9999 6 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 242
2020 CR-04 12 88 200
2019 CR 17 83 246
2019 CR-04 18 82 185
2019 CR-05 16 84 50
2018 CR 12 88 242
2018 CR-04 15 85 185

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 64 36 28
2019 CR 67 33 43
2018 CR 73 27 30

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 28
2019 CR 53 47 43
2018 CR 53 47 30

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 30

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 28
2019 CR 0 100 43
2018 CR 0 100 30

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 28
2018 CR 0 100 30

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 28

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 28
2019 CR 35 65 43
2018 CR 33 67 30

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 28
2019 CR 35 65 43
2018 CR 37 63 30

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 28
2019 CR 53 47 43
2018 CR 63 37 30

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 28
2019 CR 33 67 43
2018 CR 50 50 30

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 28
2019 CR 44 56 43
2018 CR 33 67 30

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 28
2019 CR 58 42 43
2018 CR 47 53 30

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 25 75 28
2019 CR 26 74 43
2018 CR 23 77 30

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 28
2019 CR 0 100 43

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 12 88 43
2018 CR 17 83 30

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 30

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 28
2019 CR 51 49 43
2018 CR 40 60 30

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 28
2019 CR 12 88 43
2018 CR 23 77 30

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 28
2019 CR 14 86 43
2018 CR 17 83 30

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 28
2019 CR 56 44 43
2018 CR 67 33 30

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 28
2019 CR 30 70 43
2018 CR 20 80 30

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 21 79 28
2019 CR 30 70 43
2018 CR 17 83 30

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 30

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 30

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 12 88 43

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 28

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 25 75 28
2019 CR 14 86 43
2018 CR 23 77 30

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 17 83 30

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 33 67 30

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 20 80 30

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 20 80 30

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 47 53 30

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 47 53 30

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 30

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 20 18 2 3 22 8 67 8 239
2020 CR-04 26 20 20 2 4 21 8 65 8 198
2019 CR 24 15 17 7 5 23 9 57 18 245
2019 CR-04 22 14 18 9 5 23 9 52 21 185
2019 CR-05 33 16 10 2 4 24 10 75 9 49
2018 CR 22 17 26 6 6 19 5 51 15 240
2018 CR-04 17 15 30 7 8 20 4 42 19 183
2018 CR-05 35 23 15 4 0 15 8 76 5 48
2017 CR 16 20 19 6 7 23 9 53 19 287
2017 CR-04 14 18 21 5 7 26 8 50 18 229
2017 CR-05 22 24 12 12 4 10 16 62 22 50
2014 CR 18 21 23 5 8 17 7 52 18 315
2014 CR-04 17 19 25 6 9 17 7 48 19 253
2014 CR-05 17 31 12 4 4 23 8 70 12 48

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 27 15 3 2 7 2 78 5 241
2020 CR-04 43 26 17 4 2 7 3 76 6 200
2019 CR 43 23 13 7 4 8 2 73 12 245
2019 CR-04 41 23 13 8 5 8 2 72 14 184
2019 CR-05 50 20 14 2 2 10 2 80 5 50
2018 CR 35 29 18 6 4 9 0 69 11 240
2018 CR-04 32 28 20 6 5 9 0 66 12 183
2018 CR-05 42 31 13 6 0 8 0 80 7 48
2017 CR 29 32 15 6 5 12 1 70 13 284
2017 CR-04 27 31 17 6 5 13 1 68 13 226
2017 CR-05 38 30 10 6 4 8 4 77 12 50
2014 CR 29 30 19 6 5 9 2 66 12 315
2014 CR-04 28 28 21 6 7 8 2 62 14 253
2014 CR-05 27 39 12 4 0 17 0 80 5 48
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 4 96 241
2020 CR-04 4 97 200
2019 CR 12 88 246
2019 CR-04 14 86 185
2018 CR 6 94 241
2018 CR-04 8 92 184
2018 CR-05 0 100 48

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 48 52 29
2018 CR 40 60 15
2018 CR-04 40 60 15

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 59 41 29

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 29

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 29
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 17 83 29

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 34 66 29

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 17 83 29

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 28 72 29

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 28 72 29

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 29
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 29
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 24 76 29
2018 CR 47 53 15
2018 CR-04 47 53 15

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 44 56 27
2018 CR 67 33 15
2018 CR-04 67 33 15

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 26 74 27

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 22 78 27

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 15
2018 CR-04 0 100 15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 41 59 27

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 14
2018 CR-04 0 100 14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 14
2018 CR-04 0 100 14

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 14
2018 CR-04 0 100 14

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 14
2018 CR-04 0 100 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 57 43 14
2018 CR-04 57 43 14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 14
2018 CR-04 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 20 17 3 2 22 6 70 6 240
2020 CR-04 29 20 18 3 3 23 6 68 7 199
2019 CR 25 13 18 3 6 24 11 59 13 246
2019 CR-04 24 12 19 3 7 24 10 55 16 185
2019 CR-05 28 16 14 2 2 24 14 71 6 50
2018 CR 24 17 29 2 2 21 5 55 6 240
2018 CR-04 20 15 33 2 3 22 5 48 7 183
2018 CR-05 38 23 17 2 0 17 4 76 3 48
2017 CR 20 21 20 4 3 24 8 60 12 289
2017 CR-04 18 21 20 5 4 24 8 57 13 231
2017 CR-05 26 20 16 2 2 24 10 70 6 50
2014 CR 20 20 18 4 4 27 7 60 12 315
2014 CR-04 19 19 21 4 5 25 6 56 14 253
2014 CR-05 17 31 8 0 0 37 6 85 0 48

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 30 14 1 2 6 1 81 4 238
2020 CR-04 43 29 16 2 2 7 1 78 4 197
2019 CR 40 23 15 4 4 10 3 73 9 243
2019 CR-04 39 22 17 4 5 9 3 70 11 183
2019 CR-05 44 26 8 4 0 14 4 85 5 50
2018 CR 36 25 22 2 2 12 1 70 5 242
2018 CR-04 35 23 25 3 2 12 1 66 6 185
2018 CR-05 42 33 10 2 0 13 0 86 2 48
2017 CR 30 33 17 3 3 12 1 73 8 289
2017 CR-04 29 32 17 4 3 13 1 71 9 231
2017 CR-05 36 36 12 0 2 12 2 84 2 50
2014 CR 30 29 17 4 3 15 2 71 8 315
2014 CR-04 31 28 18 5 4 13 2 69 10 253
2014 CR-05 23 40 12 0 0 25 0 83 0 48
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 25 21 19 15 0 1 44 35 242
2020 CR-04 19 25 22 19 17 0 1 43 35 200

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 24 25 10 8 1 2 56 18 241
2020 CR-04 31 22 27 10 8 1 2 54 18 199
2019 CR 25 28 24 8 12 0 3 55 21 246
2019 CR-04 25 27 23 8 14 1 3 54 22 185
2019 CR-05 26 32 24 8 8 0 2 59 16 50
2018 CR 23 24 26 14 11 0 2 48 25 238
2018 CR-04 19 24 30 14 10 0 3 44 26 181
2018 CR-05 33 27 10 15 13 2 0 62 28 48
2017 CR 30 28 17 12 8 1 5 61 21 288
2017 CR-04 28 29 18 12 8 1 5 60 21 230
2017 CR-05 34 24 18 12 8 0 4 60 21 50

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 40 18 9 5 0 0 67 14 240
2020 CR-04 28 40 18 8 5 0 1 69 13 198
2019 CR 33 33 18 7 7 0 2 67 14 246
2019 CR-04 35 30 18 5 9 0 3 67 14 185
2019 CR-05 24 42 22 10 2 0 0 66 12 50
2018 CR 23 28 28 13 6 0 2 52 19 240
2018 CR-04 24 25 28 14 7 0 3 51 21 183
2018 CR-05 15 35 35 10 4 0 0 50 15 48
2017 CR 30 23 26 13 6 0 2 55 19 285
2017 CR-04 31 22 25 12 7 0 2 55 20 229
2017 CR-05 26 26 24 18 2 0 2 54 21 49

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 32 15 3 2 0 3 79 6 241
2020 CR-04 47 31 14 4 2 0 3 80 6 199
2019 CR 45 30 14 5 3 0 3 77 8 244
2019 CR-04 47 27 14 6 4 0 3 76 10 184
2019 CR-05 37 41 16 4 0 0 2 79 4 49
2018 CR 33 33 19 7 3 0 4 69 11 241
2018 CR-04 34 32 18 8 3 0 5 70 11 184
2018 CR-05 25 42 23 6 4 0 0 67 10 48
2017 CR 40 29 16 7 3 0 4 73 11 285
2017 CR-04 42 28 14 7 4 0 5 74 12 228
2017 CR-05 35 35 27 2 2 0 0 69 4 49

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 32 17 5 6 0 3 72 11 239
2020 CR-04 38 30 19 6 5 0 3 70 10 198
2019 CR 36 25 15 10 11 0 3 63 22 246
2019 CR-04 38 25 11 10 12 1 3 65 23 185
2019 CR-05 28 26 28 10 6 0 2 55 16 50
2018 CR 24 29 18 13 10 1 5 56 25 241
2018 CR-04 26 25 18 14 11 1 5 54 27 184
2018 CR-05 13 46 19 15 6 0 2 60 21 48
2017 CR 28 21 17 14 15 1 3 51 30 285
2017 CR-04 27 21 17 12 17 2 4 50 31 228
2017 CR-05 31 25 20 16 8 0 0 55 24 49

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 19 5 3 2 0 9 88 6 238
2020 CR-04 63 17 6 3 2 0 9 89 5 197
2019 CR 72 13 4 2 1 0 8 92 3 245
2019 CR-04 75 13 3 2 1 0 7 94 3 184
2019 CR-05 66 18 6 0 0 0 10 93 0 50
2018 CR 62 17 3 1 0 1 15 94 2 240
2018 CR-04 61 15 4 1 1 1 18 93 2 183
2018 CR-05 63 29 2 0 0 0 6 98 0 48
2017 CR 57 16 5 1 0 1 20 92 1 283
2017 CR-04 56 15 5 1 0 2 22 92 2 226
2017 CR-05 57 20 6 0 0 0 17 93 0 49

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 26 20 5 5 0 2 69 10 240
2020 CR-04 39 28 21 6 5 0 2 69 10 198
2019 CR 51 22 14 7 4 0 2 75 11 243
2019 CR-04 52 24 12 7 3 0 3 78 10 182
2019 CR-05 50 20 16 10 4 0 0 70 14 50
2018 CR 43 27 15 6 5 1 2 72 12 241
2018 CR-04 41 26 16 7 6 2 3 70 13 184
2018 CR-05 46 33 13 4 4 0 0 79 8 48
2017 CR 43 30 11 7 7 0 2 74 14 285
2017 CR-04 41 31 11 7 7 0 2 74 14 228
2017 CR-05 49 28 10 8 4 0 0 77 12 49

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 26 16 7 5 0 8 70 13 241
2020 CR-04 38 25 17 6 6 1 8 68 13 199

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 31 15 5 2 0 3 77 8 239
2020 CR-04 43 32 15 5 2 1 3 77 7 197
2019 CR 37 37 14 5 4 0 2 76 10 244
2019 CR-04 36 37 14 5 5 1 2 75 11 185
2019 CR-05 38 38 17 6 2 0 0 75 8 48
2018 CR 31 30 23 6 3 3 4 66 9 240
2018 CR-04 32 29 24 7 3 3 3 64 10 184
2018 CR-05 33 33 21 4 2 4 2 71 7 48
2017 CR 39 30 16 7 5 1 3 71 12 284
2017 CR-04 38 30 15 6 6 1 4 72 12 227
2017 CR-05 45 24 14 10 2 2 2 72 13 49

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 35 16 7 1 0 2 75 8 240
2020 CR-04 41 34 16 7 2 0 1 76 8 198
2019 CR 37 32 17 7 5 0 1 70 13 244
2019 CR-04 38 30 16 8 6 1 2 70 14 185
2019 CR-05 33 33 23 6 4 0 0 67 10 48
2018 CR 30 33 19 8 3 2 4 68 12 240
2018 CR-04 31 31 19 9 4 2 4 66 15 183
2018 CR-05 31 40 21 6 0 0 2 72 6 48
2017 CR 37 27 18 10 4 2 3 67 14 285
2017 CR-04 36 28 17 9 5 2 4 68 15 228
2017 CR-05 45 25 16 12 0 2 0 71 12 49

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 33 15 8 1 0 2 74 10 240
2020 CR-04 40 33 16 9 1 0 2 74 10 198
2019 CR 38 34 13 7 7 0 1 73 14 244
2019 CR-04 38 34 13 6 8 0 1 73 14 184
2019 CR-05 39 31 16 12 2 0 0 69 14 49
2018 CR 33 34 19 8 3 2 2 69 11 240
2018 CR-04 30 33 23 7 3 1 3 66 10 184
2018 CR-05 40 36 6 13 2 2 0 78 15 47
2017 CR 37 30 19 4 5 2 3 71 9 286
2017 CR-04 36 30 19 4 5 2 3 70 9 229
2017 CR-05 45 24 17 6 4 2 2 72 11 49

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 24 14 7 5 0 1 74 12 238
2020 CR-04 47 26 16 5 6 1 1 73 10 197
2019 CR 48 22 14 10 5 0 1 71 15 243
2019 CR-04 47 22 14 10 7 0 1 70 16 184
2019 CR-05 52 21 15 13 0 0 0 73 13 48

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 31 20 6 5 0 1 69 11 240
2020 CR-04 35 32 20 6 6 1 1 68 12 198

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 34 18 6 4 0 1 71 11 240
2020 CR-04 36 36 15 7 5 0 1 73 12 198
2019 CR 40 32 16 6 4 0 2 74 10 244
2019 CR-04 43 29 15 6 4 1 2 75 10 184
2019 CR-05 27 43 22 4 4 0 0 69 8 49
2018 CR 31 32 20 8 4 2 3 67 13 241
2018 CR-04 31 33 20 8 3 2 4 67 11 184
2018 CR-05 31 27 21 13 6 2 0 60 19 48
2017 CR 36 31 14 7 5 2 5 72 13 285
2017 CR-04 34 33 14 7 5 2 5 73 13 228
2017 CR-05 45 24 12 10 4 2 2 72 15 49

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 25 11 4 2 0 1 82 6 240
2020 CR-04 56 25 11 5 2 0 1 82 7 198
2019 CR 64 18 9 2 4 0 3 84 6 244
2019 CR-04 62 17 8 3 5 1 4 84 8 185
2019 CR-05 69 16 12 2 0 0 0 86 2 49
2018 CR 62 17 11 3 3 1 3 82 6 236
2018 CR-04 61 15 12 3 4 1 3 80 7 183
2018 CR-05 67 22 7 2 0 0 2 91 2 46
2017 CR 60 17 13 3 2 0 5 81 5 286
2017 CR-04 58 19 12 4 2 0 5 81 6 228
2017 CR-05 70 8 16 0 0 0 6 83 0 50

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 41 14 4 1 0 1 80 5 236
2020 CR-04 38 39 15 5 1 0 1 79 6 195

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 22 5 1 0 1 3 93 1 237
2020 CR-04 65 23 6 1 0 1 4 93 1 196
2019 CR 71 14 5 3 1 1 6 91 4 244
2019 CR-04 70 13 4 2 2 1 8 92 4 184
2019 CR-05 71 14 8 6 0 0 0 86 6 49
2018 CR 69 12 8 3 1 2 6 88 4 239
2018 CR-04 67 11 8 3 1 2 8 87 4 183
2018 CR-05 77 11 9 0 2 2 0 89 2 47

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 80 9 5 1 2 1 2 91 3 238
2020 CR-04 81 10 6 1 2 1 1 92 3 196
2019 CR 69 14 3 4 6 0 3 86 11 245
2019 CR-04 66 17 2 4 7 1 3 86 12 185
2019 CR-05 78 4 6 6 2 0 4 85 9 49
2018 CR 61 17 10 2 3 3 3 83 6 239
2018 CR-04 58 17 12 2 3 3 4 82 5 183
2018 CR-05 70 13 6 2 4 2 2 87 7 47
2017 CR 67 13 7 3 4 1 6 85 7 288
2017 CR-04 64 14 8 3 4 1 6 84 7 230
2017 CR-05 78 10 4 2 2 0 4 92 4 50

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 23 4 2 2 0 2 93 3 238
2020 CR-04 67 25 4 2 1 0 2 93 3 196
2019 CR 51 21 16 5 5 1 2 74 10 243
2019 CR-04 49 21 16 6 5 1 2 72 12 182
2019 CR-05 60 16 16 2 2 0 4 79 4 50
2018 CR 45 27 13 7 3 2 3 75 11 241
2018 CR-04 42 28 15 8 3 2 3 73 11 184
2018 CR-05 60 21 4 8 2 0 4 85 11 48
2017 CR 52 28 9 5 3 0 4 83 8 286
2017 CR-04 50 28 8 6 3 0 4 82 10 228
2017 CR-05 58 24 14 0 0 0 4 85 0 50

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 19 6 3 2 0 1 89 5 239
2020 CR-04 68 20 6 3 2 1 1 90 4 198
2019 CR 63 14 9 6 5 1 3 80 11 243
2019 CR-04 62 14 8 7 6 1 2 79 13 183
2019 CR-05 66 14 8 4 2 0 6 85 6 50
2018 CR 58 21 8 5 4 1 3 82 9 238
2018 CR-04 55 22 9 6 4 2 2 80 10 181
2018 CR-05 69 17 6 0 4 0 4 89 4 48
2017 CR 60 17 8 6 5 1 4 81 11 287
2017 CR-04 57 19 8 6 5 1 4 80 12 230
2017 CR-05 70 14 8 2 2 0 4 88 4 50

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 66 5 1 0 0 0 26 98 1 238
2020 CR-04 66 5 1 1 0 1 27 98 1 197
2019 CR 61 5 2 0 0 0 31 96 1 245
2019 CR-04 58 5 2 1 1 1 34 96 2 184
2019 CR-05 70 4 4 0 0 0 22 95 0 50
2018 CR 53 2 3 1 0 1 40 94 2 238
2018 CR-04 50 1 2 1 0 1 45 95 1 181
2018 CR-05 69 4 2 2 0 0 23 95 3 48
2017 CR 57 7 1 1 0 0 34 96 2 288
2017 CR-04 53 8 1 1 0 0 36 96 2 231
2017 CR-05 68 2 2 0 0 0 28 97 0 50

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 72 15 5 2 3 0 3 90 4 239
2020 CR-04 71 16 6 2 3 1 2 89 5 198
2019 CR 66 18 6 1 1 0 7 92 2 244
2019 CR-04 66 17 7 1 1 1 8 91 2 184
2019 CR-05 70 20 4 0 0 0 6 96 0 50
2018 CR 60 20 7 1 1 0 10 89 3 239
2018 CR-04 59 20 8 1 1 1 11 89 2 182
2018 CR-05 69 13 6 2 2 0 8 89 5 48
2017 CR 66 19 3 1 1 1 10 95 2 284
2017 CR-04 63 21 3 1 1 1 11 95 2 226
2017 CR-05 82 10 4 0 0 0 4 96 0 50

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 21 11 6 3 2 2 79 10 240
2020 CR-04 53 21 13 6 4 3 2 77 10 198
2019 CR 59 19 9 3 5 0 4 82 9 245
2019 CR-04 59 17 10 3 7 1 4 80 10 184
2019 CR-05 64 20 6 4 2 0 4 88 6 50
2018 CR 59 15 10 2 9 2 3 79 11 239
2018 CR-04 59 15 10 2 8 3 3 78 11 182
2018 CR-05 65 15 10 0 10 0 0 79 10 48
2017 CR 60 15 10 3 4 1 7 81 8 287
2017 CR-04 55 17 11 3 4 1 8 80 8 229
2017 CR-05 78 6 6 2 6 0 2 86 8 50

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 29 17 5 1 0 2 76 6 240
2020 CR-04 47 29 14 6 2 1 2 78 7 198
2019 CR 55 25 11 3 1 0 5 84 4 244
2019 CR-04 57 24 10 2 1 1 5 86 3 183
2019 CR-05 46 26 18 6 0 0 4 75 6 50
2018 CR 43 32 15 5 2 0 4 77 7 241
2018 CR-04 42 32 15 4 2 1 5 78 6 184
2018 CR-05 48 29 15 6 2 0 0 77 8 48
2017 CR 51 25 11 3 4 1 5 81 8 286
2017 CR-04 52 25 9 3 4 1 5 82 8 228
2017 CR-05 44 30 20 2 2 0 2 76 4 50

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 47 16 3 2 0 0 79 5 241
2020 CR-04 31 46 17 4 2 1 1 77 6 199

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 40 25 7 2 0 1 66 8 242
2020 CR-04 23 42 27 7 1 1 1 65 7 200
2019 CR 26 39 25 7 2 1 0 66 8 244
2019 CR-04 26 39 24 8 2 1 0 66 10 184
2019 CR-05 29 39 27 4 0 2 0 69 4 49
2018 CR 19 36 35 7 2 0 1 55 9 241
2018 CR-04 18 36 34 8 2 1 1 55 10 184
2018 CR-05 17 33 44 4 2 0 0 50 6 48
2017 CR 18 38 29 8 4 1 1 58 12 288
2017 CR-04 20 38 27 8 5 1 1 59 13 230
2017 CR-05 12 40 36 8 2 2 0 53 10 50

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 11 36 27 17 0 0 45 19 242
2020 CR-04 8 11 37 28 16 1 0 44 19 200
2019 CR 5 16 33 27 19 0 1 46 21 244
2019 CR-04 7 16 34 24 19 0 1 43 23 183
2019 CR-05 0 12 28 38 20 0 2 59 12 50
2018 CR 7 12 38 29 13 0 1 42 19 242
2018 CR-04 9 12 37 25 14 1 2 40 22 185
2018 CR-05 0 15 42 35 8 0 0 44 15 48
2017 CR 7 13 33 31 17 0 1 48 19 286
2017 CR-04 7 14 30 29 19 0 1 48 21 228
2017 CR-05 4 10 40 36 10 0 0 46 14 50

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 31 8 2 1 1 0 89 3 242
2020 CR-04 55 31 9 3 1 2 1 88 3 200
2019 CR 34 35 15 8 3 5 0 72 12 244
2019 CR-04 34 30 17 10 3 5 1 68 14 184
2019 CR-05 39 45 6 4 2 4 0 87 6 49
2018 CR 30 37 18 7 4 3 0 69 12 241
2018 CR-04 27 37 20 7 5 3 1 66 13 184
2018 CR-05 38 42 10 6 0 4 0 83 7 48
2017 CR 26 31 20 7 6 9 0 63 15 287
2017 CR-04 25 30 21 7 7 9 0 62 15 229
2017 CR-05 30 30 22 6 2 10 0 67 9 50

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 25 14 5 1 1 0 80 6 241
2020 CR-04 52 25 15 5 1 2 1 78 6 199

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 26 9 8 5 1 0 77 13 238
2020 CR-04 48 26 10 9 5 1 1 76 14 196

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 26 11 3 2 3 0 84 5 240
2020 CR-04 54 26 12 3 2 4 1 83 4 198

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 29 10 8 2 1 0 80 10 241
2020 CR-04 49 30 11 9 1 1 0 80 10 199
2019 CR 33 33 16 9 6 2 0 68 16 245
2019 CR-04 30 31 18 10 8 2 0 63 19 184
2019 CR-05 42 40 12 6 0 0 0 82 6 50
2018 CR 26 34 22 11 4 3 0 62 15 241
2018 CR-04 23 33 23 12 5 3 1 58 18 185
2018 CR-05 28 43 19 6 0 4 0 73 7 47
2017 CR 22 37 17 14 6 3 1 61 21 289
2017 CR-04 23 34 19 14 7 3 1 59 22 231
2017 CR-05 20 48 12 16 2 2 0 69 19 50

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 39 7 3 2 0 0 88 5 241
2020 CR-04 50 38 9 3 2 0 0 87 5 200

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 36 10 3 1 0 0 85 5 236
2020 CR-04 48 38 11 2 1 1 0 87 3 195

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 37 15 3 1 1 2 82 3 240
2020 CR-04 41 39 15 2 1 1 2 82 3 199

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 31 11 3 2 0 2 84 5 239
2020 CR-04 51 31 12 3 2 0 2 84 4 198

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 23 7 0 0 4 2 92 1 240
2020 CR-04 62 24 8 0 0 5 2 91 0 199

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 28 6 1 1 0 1 92 2 241
2020 CR-04 61 30 7 1 1 1 1 92 2 199

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 28 10 5 4 0 0 81 9 241
2020 CR-04 49 30 12 5 4 1 0 80 9 199

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 24 9 3 2 0 0 86 5 239
2020 CR-04 61 25 9 4 2 0 0 86 5 199
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 241
2020 CR-04 7 93 199

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 242
2020 CR-04 9 91 200
2019 CR 18 82 244
2019 CR-04 17 83 183
2019 CR-05 20 80 50
2017 CR 19 81 289
2017 CR-04 19 81 231
2017 CR-05 18 82 50
2014 CR 17 83 315
2014 CR-04 17 83 253
2014 CR-05 12 88 48

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 57 43 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 76 24 21
2019 CR 81 19 43
2019 CR-04 84 16 31
2019 CR-05 80 20 10
2017 CR 87 13 55
2017 CR-04 84 16 45
2014 CR 76 24 55
2014 CR-04 74 26 43

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 19 13 13 0 0 0 75 13 16
2019 CR 46 34 6 11 0 3 0 82 12 35
2019 CR-04 50 38 0 12 0 0 0 88 12 26
2017 CR 42 40 8 10 0 0 0 81 10 48
2017 CR-04 39 37 11 13 0 0 0 76 13 38
2014 CR 57 33 0 7 0 0 2 93 7 42
2014 CR-04 60 31 0 6 0 0 3 94 6 32

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 27 12 3 2 2 2 82 5 240
2020 CR-04 50 28 14 3 1 2 2 82 4 198
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 51 19 2 64 36 242
2020 CR-04 29 49 21 2 63 37 200

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 69
2020 CR-04 49 51 57

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 16 30 14 12 25 1 1 48 37 69
2020 CR-04 18 30 14 9 26 2 2 49 36 57

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 28 10 17 33 0 1 38 51 69
2020 CR-04 11 26 7 21 33 0 2 38 55 57

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 18 10 6 8 3 20 68 18 240
2020 CR-04 34 18 10 6 8 4 20 68 18 199
2019 CR 44 11 13 10 10 1 12 63 22 241
2019 CR-04 47 9 13 8 10 1 12 65 21 182
2019 CR-05 35 14 10 16 10 4 10 57 31 49
2018 CR 40 18 11 8 10 2 10 66 21 240
2018 CR-04 38 20 10 7 11 3 11 66 22 184
2018 CR-05 45 15 17 11 9 0 4 62 20 47
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