2020 Public Service Employee Survey Results for Transport Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 73 13 7 0 0 0 80 7 15
2020 CH-03 10 60 20 10 0 0 0 70 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 27 7 7 0 0 0 87 7 15
2020 CH-03 70 20 0 10 0 0 0 90 10 10
2017 CH 17 58 8 17 0 0 0 75 17 12
2017 CH-03 20 60 10 10 0 0 0 80 10 10
2014 CH 45 45 9 0 0 0 0 91 0 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 20 53 20 7 0 0 0 73 7 15
2020 CH-03 20 40 30 10 0 0 0 60 10 10
2019 CH 57 29 7 7 0 0 0 86 7 14
2019 CH-03 50 40 0 10 0 0 0 90 10 10
2017 CH 17 50 25 8 0 0 0 67 8 12
2017 CH-03 20 50 20 10 0 0 0 70 10 10
2014 CH 9 55 18 0 18 0 0 64 18 11

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 20 13 13 0 0 7 71 14 15
2020 CH-03 50 20 10 20 0 0 0 70 20 10
2019 CH 64 29 0 7 0 0 0 93 7 14
2019 CH-03 80 10 0 10 0 0 0 90 10 10
2018 CH 77 23 0 0 0 0 0 100 0 13
2017 CH 33 42 0 25 0 0 0 75 25 12
2017 CH-03 30 50 0 20 0 0 0 80 20 10
2014 CH 27 64 0 9 0 0 0 91 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 20 20 0 0 0 0 80 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 64 21 14 0 0 0 0 86 0 14
2019 CH-03 60 20 20 0 0 0 0 80 0 10
2017 CH 42 42 17 0 0 0 0 83 0 12
2017 CH-03 30 50 20 0 0 0 0 80 0 10
2014 CH 36 45 0 9 9 0 0 82 18 11

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 20 20 0 0 0 0 80 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 57 14 7 21 0 0 0 71 21 14
2019 CH-03 50 20 0 30 0 0 0 70 30 10
2018 CH 62 38 0 0 0 0 0 100 0 13
2017 CH 25 42 17 8 0 0 8 73 9 12
2017 CH-03 30 40 10 10 0 0 10 78 11 10
2014 CH 18 64 9 9 0 0 0 82 9 11

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 73 20 7 0 0 0 0 93 0 15
2020 CH-03 70 20 10 0 0 0 0 90 0 10
2019 CH 71 29 0 0 0 0 0 100 0 14
2019 CH-03 80 20 0 0 0 0 0 100 0 10
2018 CH 85 15 0 0 0 0 0 100 0 13
2017 CH 58 17 17 8 0 0 0 75 8 12
2017 CH-03 50 20 20 10 0 0 0 70 10 10
2014 CH 55 45 0 0 0 0 0 100 0 11

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 47 7 0 0 0 0 93 0 15
2020 CH-03 50 40 10 0 0 0 0 90 0 10
2019 CH 50 21 29 0 0 0 0 71 0 14
2019 CH-03 50 30 20 0 0 0 0 80 0 10
2018 CH 69 23 8 0 0 0 0 92 0 13
2017 CH 25 42 17 17 0 0 0 67 17 12
2017 CH-03 30 30 20 20 0 0 0 60 20 10
2014 CH 18 45 9 18 0 9 0 70 20 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 60 7 0 0 0 0 93 0 15
2020 CH-03 50 40 10 0 0 0 0 90 0 10
2019 CH 36 57 0 7 0 0 0 93 7 14
2019 CH-03 50 40 0 10 0 0 0 90 10 10
2018 CH 62 38 0 0 0 0 0 100 0 13
2017 CH 42 25 25 0 8 0 0 67 8 12
2017 CH-03 40 20 30 0 10 0 0 60 10 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 33 7 0 0 0 0 93 0 15
2020 CH-03 60 30 10 0 0 0 0 90 0 10
2019 CH 71 29 0 0 0 0 0 100 0 14
2019 CH-03 80 20 0 0 0 0 0 100 0 10
2018 CH 77 23 0 0 0 0 0 100 0 13
2017 CH 67 8 17 0 8 0 0 75 8 12
2017 CH-03 60 10 20 0 10 0 0 70 10 10
2014 CH 45 36 18 0 0 0 0 82 0 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 53 33 13 0 0 0 0 87 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 57 36 0 7 0 0 0 93 7 14
2019 CH-03 60 30 0 10 0 0 0 90 10 10
2018 CH 92 8 0 0 0 0 0 100 0 13
2017 CH 50 17 8 17 8 0 0 67 25 12
2017 CH-03 40 20 10 20 10 0 0 60 30 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 73 20 7 0 0 0 0 93 0 15
2020 CH-03 80 10 10 0 0 0 0 90 0 10
2019 CH 64 29 7 0 0 0 0 93 0 14
2019 CH-03 70 20 10 0 0 0 0 90 0 10
2018 CH 100 0 0 0 0 0 0 100 0 13
2017 CH 58 17 17 8 0 0 0 75 8 12
2017 CH-03 50 20 20 10 0 0 0 70 10 10
2014 CH 64 36 0 0 0 0 0 100 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 53 33 13 0 0 0 0 87 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 64 21 7 7 0 0 0 86 7 14
2019 CH-03 60 30 0 10 0 0 0 90 10 10
2018 CH 77 23 0 0 0 0 0 100 0 13
2017 CH 33 42 0 25 0 0 0 75 25 12
2017 CH-03 30 40 0 30 0 0 0 70 30 10
2014 CH 36 27 18 9 0 9 0 70 10 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 73 13 13 0 0 0 0 87 0 15
2020 CH-03 80 10 10 0 0 0 0 90 0 10
2019 CH 57 29 0 14 0 0 0 86 14 14
2019 CH-03 60 30 0 10 0 0 0 90 10 10
2018 CH 85 8 8 0 0 0 0 92 0 13
2017 CH 58 17 17 8 0 0 0 75 8 12
2017 CH-03 50 20 20 10 0 0 0 70 10 10
2014 CH 36 36 18 9 0 0 0 73 9 11

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 27 13 0 0 0 0 87 0 15
2020 CH-03 70 10 20 0 0 0 0 80 0 10
2019 CH 57 36 0 7 0 0 0 93 7 14
2019 CH-03 60 30 0 10 0 0 0 90 10 10
2018 CH 85 15 0 0 0 0 0 100 0 13
2017 CH 50 25 17 8 0 0 0 75 8 12
2017 CH-03 50 20 20 10 0 0 0 70 10 10
2014 CH 36 36 9 18 0 0 0 73 18 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 73 20 7 0 0 0 0 93 0 15
2020 CH-03 70 20 10 0 0 0 0 90 0 10
2019 CH 64 36 0 0 0 0 0 100 0 14
2019 CH-03 60 40 0 0 0 0 0 100 0 10
2018 CH 69 31 0 0 0 0 0 100 0 13
2017 CH 58 8 17 8 8 0 0 67 17 12
2017 CH-03 50 10 20 10 10 0 0 60 20 10
2014 CH 55 36 9 0 0 0 0 91 0 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 27 27 7 7 0 0 60 13 15
2020 CH-03 50 20 30 0 0 0 0 70 0 10
2019 CH 8 62 23 8 0 0 0 69 8 13
2018 CH 23 46 23 8 0 0 0 69 8 13
2017 CH 42 42 17 0 0 0 0 83 0 12
2017 CH-03 40 50 10 0 0 0 0 90 0 10
2014 CH 27 27 27 18 0 0 0 55 18 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 0 47 40 13 0 0 0 13 47 15
2020 CH-03 0 50 30 20 0 0 0 20 50 10
2019 CH 0 43 36 14 7 0 0 21 43 14
2019 CH-03 0 60 20 10 10 0 0 20 60 10
2018 CH 0 15 46 15 15 8 0 33 17 13
2017 CH 0 8 67 8 8 0 8 18 9 12
2017 CH-03 0 0 80 0 10 0 10 11 0 10
2014 CH 10 10 40 10 20 10 0 33 22 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 13 13 33 27 7 7 0 36 29 15
2020 CH-03 20 10 30 40 0 0 0 40 30 10
2019 CH 0 0 43 36 21 0 0 57 0 14
2019 CH-03 0 0 50 30 20 0 0 50 0 10
2018 CH 0 8 46 15 23 8 0 42 8 13
2017 CH 8 0 25 33 25 8 0 64 9 12
2017 CH-03 10 0 30 30 20 10 0 56 11 10
2014 CH 0 30 40 20 10 0 0 30 30 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 0 33 33 7 13 13 0 23 38 15
2020 CH-03 0 30 30 10 10 20 0 25 38 10
2019 CH 7 29 29 36 0 0 0 36 36 14
2019 CH-03 10 20 30 40 0 0 0 40 30 10
2018 CH 0 8 15 46 23 8 0 75 8 13
2017 CH 8 25 25 25 17 0 0 42 33 12
2017 CH-03 10 20 30 20 20 0 0 40 30 10
2014 CH 20 20 20 30 10 0 0 40 40 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 0 7 20 60 13 0 0 73 7 15
2020 CH-03 0 0 20 70 10 0 0 80 0 10
2019 CH 0 0 21 57 21 0 0 79 0 14
2019 CH-03 0 0 30 60 10 0 0 70 0 10
2018 CH 0 8 23 46 15 8 0 67 8 13
2017 CH 0 8 25 25 33 8 0 64 9 12
2017 CH-03 0 0 30 30 30 10 0 67 0 10
2014 CH 0 30 30 10 20 10 0 33 33 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 20 27 33 7 7 0 43 29 15
2020 CH-03 10 20 10 40 10 10 0 56 33 10
2019 CH 0 21 36 29 14 0 0 43 21 14
2019 CH-03 0 30 30 30 10 0 0 40 30 10
2018 CH 0 15 31 23 15 8 8 45 18 13
2017 CH 0 8 17 33 25 8 8 70 10 12
2017 CH-03 0 0 20 40 20 10 10 75 0 10
2014 CH 10 30 40 10 0 10 0 11 44 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 20 7 7 13 13 0 23 69 15
2020 CH-03 50 20 10 10 10 0 0 20 70 10
2019 CH 7 21 43 7 21 0 0 29 29 14
2019 CH-03 10 20 50 10 10 0 0 20 30 10
2018 CH 8 23 31 23 8 8 0 33 33 13
2017 CH 33 17 25 17 8 0 0 25 50 12
2017 CH-03 30 20 30 10 10 0 0 20 50 10
2014 CH 20 40 40 0 0 0 0 0 60 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 0 7 53 13 7 20 0 25 8 15
2020 CH-03 0 0 60 20 0 20 0 25 0 10
2019 CH 0 21 29 36 7 7 0 46 23 14
2019 CH-03 0 20 10 50 10 10 0 67 22 10
2018 CH 0 23 23 38 0 15 0 45 27 13
2017 CH 0 8 42 25 17 8 0 45 9 12
2017 CH-03 0 10 40 20 20 10 0 44 11 10
2014 CH 20 20 50 0 10 0 0 10 40 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 0 13 27 47 7 7 0 57 14 15
2020 CH-03 0 20 20 50 0 10 0 56 22 10
2019 CH 7 7 29 43 14 0 0 57 14 14
2019 CH-03 0 10 30 40 20 0 0 60 10 10
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 40 27 0 0 0 0 73 0 15
2020 CH-03 30 40 30 0 0 0 0 70 0 10
2019 CH 21 36 14 14 0 7 7 67 17 14
2019 CH-03 20 40 10 20 0 10 0 67 22 10
2018 CH 25 33 17 8 0 17 0 70 10 12
2017 CH 17 33 8 25 8 8 0 55 36 12
2017 CH-03 20 30 0 30 10 10 0 56 44 10
2014 CH 18 55 9 0 0 0 18 89 0 11

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 47 13 0 0 0 0 87 0 15
2020 CH-03 40 50 10 0 0 0 0 90 0 10
2019 CH 36 36 14 14 0 0 0 71 14 14
2019 CH-03 40 30 10 20 0 0 0 70 20 10
2018 CH 58 25 0 0 8 8 0 91 9 12
2017 CH 42 8 17 17 17 0 0 50 33 12
2017 CH-03 40 10 10 20 20 0 0 50 40 10
2014 CH 9 64 18 0 9 0 0 73 9 11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 53 13 0 0 0 0 87 0 15
2020 CH-03 40 40 20 0 0 0 0 80 0 10
2019 CH 50 43 0 7 0 0 0 93 7 14
2019 CH-03 60 30 0 10 0 0 0 90 10 10
2018 CH 42 42 0 8 0 8 0 91 9 12
2017 CH 33 25 25 17 0 0 0 58 17 12
2017 CH-03 40 20 20 20 0 0 0 60 20 10
2014 CH 64 36 0 0 0 0 0 100 0 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 47 7 0 0 0 0 93 0 15
2020 CH-03 40 50 10 0 0 0 0 90 0 10
2019 CH 50 50 0 0 0 0 0 100 0 14
2019 CH-03 60 40 0 0 0 0 0 100 0 10
2018 CH 50 33 8 0 0 8 0 91 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 13 7 0 0 13 7 92 0 15
2020 CH-03 60 20 10 0 0 10 0 89 0 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 47 7 7 0 13 0 85 8 15
2020 CH-03 20 60 10 0 0 10 0 89 0 10
2019 CH 57 29 7 7 0 0 0 86 7 14
2019 CH-03 50 40 0 10 0 0 0 90 10 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 33 20 0 0 0 0 80 0 15
2020 CH-03 50 30 20 0 0 0 0 80 0 10
2019 CH 50 36 14 0 0 0 0 86 0 14
2019 CH-03 50 40 10 0 0 0 0 90 0 10
2018 CH 85 0 8 0 0 8 0 92 0 13
2017 CH 42 33 8 17 0 0 0 75 17 12
2017 CH-03 30 40 10 20 0 0 0 70 20 10
2014 CH 18 64 9 9 0 0 0 82 9 11

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 47 7 0 0 0 0 93 0 15
2020 CH-03 50 40 10 0 0 0 0 90 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 53 7 0 0 0 0 93 0 15
2020 CH-03 40 50 10 0 0 0 0 90 0 10
2019 CH 50 36 7 7 0 0 0 86 7 14
2019 CH-03 50 40 0 10 0 0 0 90 10 10
2018 CH 62 31 0 0 0 8 0 100 0 13
2017 CH 25 42 17 17 0 0 0 67 17 12
2017 CH-03 20 40 20 20 0 0 0 60 20 10
2014 CH 36 27 18 18 0 0 0 64 18 11

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CH 33 67 15
2020 CH-03 30 70 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 7 7 0 0 20 7 91 0 15
2020 CH-03 50 10 10 0 0 20 10 86 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 53 7 0 0 0 0 93 0 15
2020 CH-03 40 50 10 0 0 0 0 90 0 10
2019 CH 36 50 14 0 0 0 0 86 0 14
2019 CH-03 30 50 20 0 0 0 0 80 0 10
2018 CH 69 15 0 8 0 8 0 92 8 13
2017 CH 42 42 8 8 0 0 0 83 8 12
2017 CH-03 40 40 10 10 0 0 0 80 10 10
2014 CH 27 55 0 18 0 0 0 82 18 11
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 33 13 0 0 13 0 85 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 50 29 7 7 0 7 0 85 8 14
2019 CH-03 50 30 10 10 0 0 0 80 10 10
2018 CH 54 38 0 0 0 8 0 100 0 13
2017 CH 17 33 25 0 0 25 0 67 0 12
2017 CH-03 20 30 20 0 0 30 0 71 0 10
2014 CH 10 50 10 10 10 10 0 67 22 10

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 40 13 0 0 7 0 86 0 15
2020 CH-03 50 40 10 0 0 0 0 90 0 10
2019 CH 43 43 7 7 0 0 0 86 7 14
2019 CH-03 50 30 10 10 0 0 0 80 10 10
2018 CH 54 38 8 0 0 0 0 92 0 13
2017 CH 17 33 33 17 0 0 0 50 17 12
2017 CH-03 20 30 30 20 0 0 0 50 20 10
2014 CH 0 50 20 20 10 0 0 50 30 10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 40 20 0 0 13 0 77 0 15
2020 CH-03 30 40 20 0 0 10 0 78 0 10
2019 CH 29 43 7 0 7 14 0 83 8 14
2019 CH-03 30 40 10 0 10 10 0 78 11 10
2018 CH 38 54 8 0 0 0 0 92 0 13
2017 CH 8 42 33 17 0 0 0 50 17 12
2017 CH-03 10 40 40 10 0 0 0 50 10 10
2014 CH 0 20 30 30 20 0 0 20 50 10

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 13 53 33 0 0 0 0 67 0 15
2020 CH-03 20 50 30 0 0 0 0 70 0 10
2019 CH 21 43 14 7 7 7 0 69 15 14
2019 CH-03 20 40 20 10 10 0 0 60 20 10
2018 CH 31 54 8 8 0 0 0 85 8 13
2017 CH 8 42 25 25 0 0 0 50 25 12
2017 CH-03 10 40 20 30 0 0 0 50 30 10
2014 CH 0 40 20 30 10 0 0 40 40 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 27 13 0 0 0 0 87 0 15
2020 CH-03 70 10 20 0 0 0 0 80 0 10
2019 CH 86 14 0 0 0 0 0 100 0 14
2019 CH-03 80 20 0 0 0 0 0 100 0 10
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 13 60 20 0 0 7 0 79 0 15
2020 CH-03 10 60 30 0 0 0 0 70 0 10
2019 CH 29 57 14 0 0 0 0 86 0 14
2019 CH-03 30 50 20 0 0 0 0 80 0 10
2018 CH 46 31 23 0 0 0 0 77 0 13
2017 CH 25 17 33 25 0 0 0 42 25 12
2017 CH-03 30 20 40 10 0 0 0 50 10 10
2014 CH 0 55 45 0 0 0 0 55 0 11

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 67 27 0 0 0 0 73 0 15
2020 CH-03 10 60 30 0 0 0 0 70 0 10
2019 CH 21 71 0 0 7 0 0 93 7 14
2019 CH-03 30 60 0 0 10 0 0 90 10 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 27 20 13 0 13 0 62 15 15
2020 CH-03 30 20 30 10 0 10 0 56 11 10
2019 CH 29 21 7 29 0 7 7 58 33 14
2019 CH-03 20 30 0 40 0 10 0 56 44 10
2018 CH 46 31 15 0 0 8 0 83 0 13
2017 CH 8 58 8 25 0 0 0 67 25 12
2017 CH-03 10 60 10 20 0 0 0 70 20 10
2014 CH 18 55 9 18 0 0 0 73 18 11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 47 13 0 0 7 0 86 0 15
2020 CH-03 30 50 20 0 0 0 0 80 0 10
2019 CH 43 36 21 0 0 0 0 79 0 14
2019 CH-03 40 40 20 0 0 0 0 80 0 10
2018 CH 62 23 15 0 0 0 0 85 0 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 20 20 40 7 0 7 7 46 8 15
2020 CH-03 20 20 40 10 0 0 10 44 11 10
2019 CH 29 14 21 29 0 7 0 46 31 14
2019 CH-03 40 10 20 30 0 0 0 50 30 10
2018 CH 38 23 31 8 0 0 0 62 8 13
2017 CH 17 25 8 42 8 0 0 42 50 12
2017 CH-03 20 20 10 40 10 0 0 40 50 10
2014 CH 0 45 9 9 18 18 0 56 33 11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 33 33 0 0 7 0 64 0 15
2020 CH-03 10 50 40 0 0 0 0 60 0 10
2019 CH 21 43 14 14 0 7 0 69 15 14
2019 CH-03 20 50 10 20 0 0 0 70 20 10
2018 CH 38 54 0 0 8 0 0 92 8 13
2017 CH 17 42 17 17 8 0 0 58 25 12
2017 CH-03 20 40 20 10 10 0 0 60 20 10
2014 CH 18 55 18 9 0 0 0 73 9 11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 13 27 27 20 0 13 0 46 23 15
2020 CH-03 10 20 40 30 0 0 0 30 30 10
2019 CH 14 36 14 14 14 7 0 54 31 14
2019 CH-03 10 40 10 10 20 10 0 56 33 10
2018 CH 23 54 8 8 8 0 0 77 15 13
2017 CH 25 33 17 8 17 0 0 58 25 12
2017 CH-03 20 40 10 10 20 0 0 60 30 10
2014 CH 18 27 18 18 9 0 9 50 30 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 47 13 0 7 0 0 80 7 15
2020 CH-03 40 40 10 0 10 0 0 80 10 10
2019 CH 36 14 21 14 0 0 14 58 17 14
2019 CH-03 30 10 30 10 0 0 20 50 13 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 13 20 20 7 7 0 50 29 15
2020 CH-03 40 10 20 20 0 10 0 56 22 10
2019 CH 43 21 21 0 0 0 14 75 0 14
2019 CH-03 40 20 30 0 0 0 10 67 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 87 0 7 0 0 7 0 93 0 15
2020 CH-03 90 0 0 0 0 10 0 100 0 10
2019 CH 79 7 0 7 0 0 7 92 8 14
2019 CH-03 80 10 0 0 0 0 10 100 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 27 0 13 0 0 0 87 13 15
2020 CH-03 70 20 0 10 0 0 0 90 10 10
2019 CH 79 7 0 0 0 0 14 100 0 14
2019 CH-03 80 0 0 0 0 0 20 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 47 13 7 0 0 0 80 7 15
2020 CH-03 40 30 20 10 0 0 0 70 10 10
2019 CH 43 36 21 0 0 0 0 79 0 14
2019 CH-03 40 50 10 0 0 0 0 90 0 10
2018 CH 54 31 8 8 0 0 0 85 8 13
2017 CH 17 33 33 8 0 8 0 55 9 12
2017 CH-03 20 30 30 10 0 10 0 56 11 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 33 13 0 0 7 0 86 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 43 29 29 0 0 0 0 71 0 14
2019 CH-03 30 40 30 0 0 0 0 70 0 10
2018 CH 58 33 0 8 0 0 0 92 8 12
2017 CH 25 67 0 8 0 0 0 92 8 12
2017 CH-03 30 60 0 10 0 0 0 90 10 10
2014 CH 36 27 36 0 0 0 0 64 0 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 53 20 13 0 0 13 0 85 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 36 50 14 0 0 0 0 86 0 14
2019 CH-03 20 70 10 0 0 0 0 90 0 10
2018 CH 67 25 0 8 0 0 0 92 8 12
2017 CH 25 42 25 0 0 8 0 73 0 12
2017 CH-03 20 40 30 0 0 10 0 67 0 10
2014 CH 36 36 9 0 9 9 0 80 10 11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 33 13 0 0 13 0 85 0 15
2020 CH-03 50 40 10 0 0 0 0 90 0 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 67 7 20 0 0 7 0 79 0 15
2020 CH-03 60 10 30 0 0 0 0 70 0 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 73 13 13 0 0 0 0 87 0 15
2020 CH-03 80 10 10 0 0 0 0 90 0 10
2019 CH 57 36 0 7 0 0 0 93 7 14
2019 CH-03 50 40 0 10 0 0 0 90 10 10
2018 CH 67 17 17 0 0 0 0 83 0 12
2017 CH 50 33 17 0 0 0 0 83 0 12
2017 CH-03 50 30 20 0 0 0 0 80 0 10
2014 CH 45 36 9 9 0 0 0 82 9 11

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 67 27 7 0 0 0 0 93 0 15
2020 CH-03 70 20 10 0 0 0 0 90 0 10
2019 CH 71 7 14 7 0 0 0 79 7 14
2019 CH-03 70 10 10 10 0 0 0 80 10 10
2018 CH 75 17 0 8 0 0 0 92 8 12
2017 CH 50 25 0 25 0 0 0 75 25 12
2017 CH-03 40 30 0 30 0 0 0 70 30 10
2014 CH 18 64 18 0 0 0 0 82 0 11

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 53 40 7 0 0 0 0 93 0 15
2020 CH-03 70 20 10 0 0 0 0 90 0 10
2019 CH 71 14 7 7 0 0 0 86 7 14
2019 CH-03 70 20 0 10 0 0 0 90 10 10
2018 CH 75 17 0 8 0 0 0 92 8 12
2017 CH 42 33 0 25 0 0 0 75 25 12
2017 CH-03 40 30 0 30 0 0 0 70 30 10
2014 CH 18 55 27 0 0 0 0 73 0 11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 33 20 0 0 0 7 79 0 15
2020 CH-03 40 40 20 0 0 0 0 80 0 10
2019 CH 43 14 29 7 7 0 0 57 14 14
2019 CH-03 40 20 30 0 10 0 0 60 10 10
2018 CH 58 8 25 0 8 0 0 67 8 12
2017 CH 42 17 17 17 0 8 0 64 18 12
2017 CH-03 40 10 20 20 0 10 0 56 22 10
2014 CH 9 45 36 0 0 9 0 60 0 11
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CH 13 47 40 15
2020 CH-03 10 60 30 10
2019 CH 14 29 57 14
2019 CH-03 20 20 60 10
2018 CH 8 62 31 13
2017 CH 17 50 33 12
2017 CH-03 20 50 30 10
2014 CH 36 27 36 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CH 0 100 15
2020 CH-03 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 13 7 0 0 67 7 75 0 15
2020 CH-03 10 10 10 0 0 60 10 67 0 10
2019 CH 14 0 29 0 0 36 21 33 0 14
2019 CH-03 10 0 40 0 0 50 0 20 0 10
2018 CH 15 15 15 8 0 46 0 57 14 13
2017 CH 8 0 58 8 0 25 0 11 11 12
2017 CH-03 10 0 70 0 0 20 0 13 0 10
2014 CH 0 20 10 0 0 50 20 67 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 20 33 13 0 0 33 0 80 0 15
2020 CH-03 20 40 20 0 0 20 0 75 0 10
2019 CH 36 7 36 0 0 14 7 55 0 14
2019 CH-03 30 10 50 0 0 10 0 44 0 10
2018 CH 38 23 15 0 0 23 0 80 0 13
2017 CH 17 33 50 0 0 0 0 50 0 12
2017 CH-03 20 30 50 0 0 0 0 50 0 10
2014 CH 18 27 27 0 0 27 0 63 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CH 0 100 15
2020 CH-03 0 100 10
2019 CH 0 100 14
2019 CH-03 0 100 10
2018 CH 0 100 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 20 7 0 0 60 7 80 0 15
2020 CH-03 10 20 10 0 0 50 10 75 0 10
2019 CH 14 0 29 0 0 43 14 33 0 14
2019 CH-03 10 0 40 0 0 50 0 20 0 10
2018 CH 23 8 8 0 0 62 0 80 0 13
2017 CH 8 25 33 0 0 33 0 50 0 12
2017 CH-03 10 20 40 0 0 30 0 43 0 10
2014 CH 10 20 20 0 0 40 10 60 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 33 13 0 0 27 0 82 0 15
2020 CH-03 30 40 20 0 0 10 0 78 0 10
2019 CH 50 0 29 0 0 14 7 64 0 14
2019 CH-03 50 0 40 0 0 10 0 56 0 10
2018 CH 38 15 15 0 0 31 0 78 0 13
2017 CH 17 17 50 0 0 17 0 40 0 12
2017 CH-03 20 20 50 0 0 10 0 44 0 10
2014 CH 18 27 18 0 0 36 0 71 0 11
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 27 33 27 0 7 0 36 29 15
2020 CH-03 10 20 40 20 0 10 0 33 22 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 27 7 27 7 0 0 60 33 15
2020 CH-03 20 30 10 40 0 0 0 50 40 10
2019 CH 29 50 7 14 0 0 0 79 14 14
2019 CH-03 20 60 10 10 0 0 0 80 10 10
2018 CH 15 38 15 15 15 0 0 54 31 13
2017 CH 17 25 25 25 8 0 0 42 33 12
2017 CH-03 20 30 20 20 10 0 0 50 30 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 13 33 33 0 20 0 0 47 20 15
2020 CH-03 20 30 40 0 10 0 0 50 10 10
2019 CH 7 43 43 0 7 0 0 50 7 14
2019 CH-03 10 30 50 0 10 0 0 40 10 10
2018 CH 8 23 54 8 8 0 0 31 15 13
2017 CH 17 25 50 0 8 0 0 42 8 12
2017 CH-03 20 20 50 0 10 0 0 40 10 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 27 27 0 0 0 0 73 0 15
2020 CH-03 50 30 20 0 0 0 0 80 0 10
2019 CH 29 57 14 0 0 0 0 86 0 14
2019 CH-03 40 50 10 0 0 0 0 90 0 10
2018 CH 8 62 23 8 0 0 0 69 8 13
2017 CH 33 33 33 0 0 0 0 67 0 12
2017 CH-03 30 40 30 0 0 0 0 70 0 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 0 20 33 13 7 0 29 50 15
2020 CH-03 30 0 20 30 10 10 0 33 44 10
2019 CH 29 7 29 21 14 0 0 36 36 14
2019 CH-03 20 10 20 30 20 0 0 30 50 10
2018 CH 23 31 23 23 0 0 0 54 23 13
2017 CH 25 33 17 17 8 0 0 58 25 12
2017 CH-03 30 30 20 10 10 0 0 60 20 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 27 27 13 0 7 0 57 14 15
2020 CH-03 20 20 40 10 0 10 0 44 11 10
2019 CH 29 29 36 7 0 0 0 57 7 14
2019 CH-03 20 30 40 10 0 0 0 50 10 10
2018 CH 31 46 15 8 0 0 0 77 8 13
2017 CH 25 25 17 17 8 0 8 55 27 12
2017 CH-03 20 20 20 20 10 0 10 44 33 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 20 60 0 7 13 0 0 80 20 15
2020 CH-03 30 50 0 0 20 0 0 80 20 10
2019 CH 14 29 21 36 0 0 0 43 36 14
2019 CH-03 20 30 10 40 0 0 0 50 40 10
2018 CH 8 38 38 15 0 0 0 46 15 13
2017 CH 17 25 25 17 8 0 8 45 27 12
2017 CH-03 20 30 10 20 10 0 10 56 33 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 27 0 13 13 0 20 67 33 15
2020 CH-03 30 20 0 10 20 0 20 63 38 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 53 0 0 0 13 7 100 0 15
2020 CH-03 30 50 0 0 0 10 10 100 0 10
2019 CH 29 29 36 7 0 0 0 57 7 14
2019 CH-03 40 30 30 0 0 0 0 70 0 10
2018 CH 15 54 8 15 0 8 0 75 17 13
2017 CH 25 33 25 8 0 8 0 64 9 12
2017 CH-03 30 30 20 10 0 10 0 67 11 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 20 47 7 13 0 7 7 77 15 15
2020 CH-03 30 40 10 10 0 0 10 78 11 10
2019 CH 21 36 29 7 0 0 7 62 8 14
2019 CH-03 30 20 40 10 0 0 0 50 10 10
2018 CH 23 46 23 0 0 8 0 75 0 13
2017 CH 25 17 42 8 0 8 0 45 9 12
2017 CH-03 20 20 50 0 0 10 0 44 0 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 33 7 0 0 13 0 92 0 15
2020 CH-03 50 30 10 0 0 10 0 89 0 10
2019 CH 43 21 36 0 0 0 0 64 0 14
2019 CH-03 50 10 40 0 0 0 0 60 0 10
2018 CH 23 54 8 8 0 8 0 83 8 13
2017 CH 25 42 17 17 0 0 0 67 17 12
2017 CH-03 20 40 20 20 0 0 0 60 20 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 53 40 0 0 0 7 0 100 0 15
2020 CH-03 60 40 0 0 0 0 0 100 0 10
2019 CH 64 14 14 7 0 0 0 79 7 14
2019 CH-03 70 10 20 0 0 0 0 80 0 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 33 20 7 0 7 0 71 7 15
2020 CH-03 30 30 20 10 0 10 0 67 11 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 20 40 13 20 7 0 0 60 27 15
2020 CH-03 30 40 10 20 0 0 0 70 20 10
2019 CH 21 29 14 29 7 0 0 50 36 14
2019 CH-03 30 30 10 30 0 0 0 60 30 10
2018 CH 31 23 15 8 15 8 0 58 25 13
2017 CH 36 9 27 27 0 0 0 45 27 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 60 0 7 0 0 0 93 7 15
2020 CH-03 20 70 0 10 0 0 0 90 10 10
2019 CH 57 29 7 7 0 0 0 86 7 14
2019 CH-03 60 20 10 10 0 0 0 80 10 10
2018 CH 62 31 0 0 0 8 0 100 0 13
2017 CH 42 33 25 0 0 0 0 75 0 12
2017 CH-03 40 40 20 0 0 0 0 80 0 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 27 33 7 0 0 0 60 7 15
2020 CH-03 20 20 50 10 0 0 0 40 10 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 13 13 7 0 0 7 79 7 15
2020 CH-03 50 20 10 10 0 0 10 78 11 10
2019 CH 57 29 0 7 0 0 7 92 8 14
2019 CH-03 60 20 0 10 0 0 10 89 11 10
2018 CH 69 15 8 0 0 8 0 92 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 87 0 0 0 0 7 7 100 0 15
2020 CH-03 90 0 0 0 0 0 10 100 0 10
2019 CH 71 7 0 0 7 0 14 92 8 14
2019 CH-03 70 10 0 0 10 0 10 89 11 10
2018 CH 77 8 8 0 0 8 0 92 0 13
2017 CH 58 25 8 0 8 0 0 83 8 12
2017 CH-03 60 20 10 0 10 0 0 80 10 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 57 36 7 0 0 0 0 93 0 14
2019 CH 43 43 14 0 0 0 0 86 0 14
2019 CH-03 50 40 10 0 0 0 0 90 0 10
2018 CH 23 62 15 0 0 0 0 85 0 13
2017 CH 25 33 25 8 8 0 0 58 17 12
2017 CH-03 30 30 20 10 10 0 0 60 20 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 67 27 7 0 0 0 0 93 0 15
2020 CH-03 70 30 0 0 0 0 0 100 0 10
2019 CH 36 36 21 0 7 0 0 71 7 14
2019 CH-03 40 40 10 0 10 0 0 80 10 10
2018 CH 75 17 8 0 0 0 0 92 0 12
2017 CH 42 17 33 0 8 0 0 58 8 12
2017 CH-03 50 10 30 0 10 0 0 60 10 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 33 0 0 0 0 20 100 0 15
2020 CH-03 60 20 0 0 0 0 20 100 0 10
2019 CH 50 7 7 0 0 0 36 89 0 14
2019 CH-03 50 10 0 0 0 0 40 100 0 10
2018 CH 23 0 8 8 0 0 62 60 20 13
2017 CH 50 17 0 0 0 0 33 100 0 12
2017 CH-03 50 10 0 0 0 0 40 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 33 7 0 0 0 0 93 0 15
2020 CH-03 70 30 0 0 0 0 0 100 0 10
2019 CH 79 21 0 0 0 0 0 100 0 14
2019 CH-03 80 20 0 0 0 0 0 100 0 10
2018 CH 69 8 8 0 8 0 8 83 8 13
2017 CH 75 25 0 0 0 0 0 100 0 12
2017 CH-03 80 20 0 0 0 0 0 100 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 80 0 0 7 7 0 7 86 14 15
2020 CH-03 90 0 0 0 0 0 10 100 0 10
2019 CH 71 14 7 0 7 0 0 86 7 14
2019 CH-03 90 10 0 0 0 0 0 100 0 10
2018 CH 77 15 8 0 0 0 0 92 0 13
2017 CH 75 8 0 8 8 0 0 83 17 12
2017 CH-03 80 10 0 0 10 0 0 90 10 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 27 67 0 0 7 0 0 93 7 15
2020 CH-03 30 60 0 0 10 0 0 90 10 10
2019 CH 50 29 21 0 0 0 0 79 0 14
2019 CH-03 60 30 10 0 0 0 0 90 0 10
2018 CH 46 38 15 0 0 0 0 85 0 13
2017 CH 42 33 17 8 0 0 0 75 8 12
2017 CH-03 50 30 10 10 0 0 0 80 10 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 13 60 20 0 7 0 0 73 7 15
2020 CH-03 10 70 10 0 10 0 0 80 10 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 47 40 0 7 0 0 53 7 15
2020 CH-03 10 40 40 0 10 0 0 50 10 10
2019 CH 14 43 29 7 7 0 0 57 14 14
2019 CH-03 20 30 40 0 10 0 0 50 10 10
2018 CH 8 31 38 23 0 0 0 38 23 13
2017 CH 8 25 50 0 17 0 0 33 17 12
2017 CH-03 10 20 50 0 20 0 0 30 20 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 7 0 60 27 0 7 0 29 7 15
2020 CH-03 10 0 60 30 0 0 0 30 10 10
2019 CH 0 23 46 31 0 0 0 31 23 13
2018 CH 0 31 46 8 15 0 0 23 31 13
2017 CH 8 8 42 17 17 8 0 36 18 12
2017 CH-03 10 10 40 10 20 10 0 33 22 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 53 33 13 0 0 0 0 87 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
2019 CH 43 43 0 7 0 7 0 92 8 14
2019 CH-03 50 40 0 10 0 0 0 90 10 10
2018 CH 38 38 15 0 0 8 0 83 0 13
2017 CH 8 25 25 17 17 8 0 36 36 12
2017 CH-03 10 30 30 10 10 10 0 44 22 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 33 20 0 0 0 0 80 0 15
2020 CH-03 50 20 30 0 0 0 0 70 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 67 7 13 7 0 7 0 79 7 15
2020 CH-03 80 0 10 10 0 0 0 80 10 10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 73 13 7 0 0 7 0 93 0 15
2020 CH-03 90 0 10 0 0 0 0 90 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 53 13 0 0 0 0 87 0 15
2020 CH-03 40 40 20 0 0 0 0 80 0 10
2019 CH 43 36 14 7 0 0 0 79 7 14
2019 CH-03 40 40 10 10 0 0 0 80 10 10
2018 CH 23 38 15 8 0 15 0 73 9 13
2017 CH 17 33 8 33 0 8 0 55 36 12
2017 CH-03 20 40 0 30 0 10 0 67 33 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 13 27 13 0 7 0 57 14 15
2020 CH-03 40 10 20 20 0 10 0 56 22 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 27 20 13 0 7 0 64 14 15
2020 CH-03 30 30 20 10 0 10 0 67 11 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 20 20 7 7 7 0 64 14 15
2020 CH-03 40 20 20 10 0 10 0 67 11 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 47 20 13 0 0 20 0 83 0 15
2020 CH-03 50 10 20 0 0 20 0 75 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 87 0 13 0 0 0 0 87 0 15
2020 CH-03 80 0 20 0 0 0 0 80 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 13 13 7 0 7 0 79 7 15
2020 CH-03 70 0 20 10 0 0 0 70 10 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 73 7 7 7 0 7 0 86 7 15
2020 CH-03 80 0 10 10 0 0 0 80 10 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 60 20 13 0 0 7 0 86 0 15
2020 CH-03 60 20 20 0 0 0 0 80 0 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CH 7 93 15
2020 CH-03 0 100 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CH 13 87 15
2020 CH-03 20 80 10
2019 CH 7 93 14
2019 CH-03 10 90 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 53 13 7 7 0 13 7 83 8 15
2020 CH-03 40 20 10 10 0 10 10 75 13 10
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 40 33 27 0 45 55 15
2020 CH-03 50 30 20 0 38 63 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CH 33 0 13 7 13 7 27 50 30 15
2020 CH-03 30 0 10 10 20 0 30 43 43 10
2019 CH 36 21 21 14 0 0 7 62 15 14
2019 CH-03 40 10 20 20 0 0 10 56 22 10
2018 CH 46 8 8 8 15 0 15 64 27 13
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