2020 Public Service Employee Survey Results for Transport Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	44	4	7	2	87	9	3943
2020	Term	51	39	5	4	1	90	5	188
2020	Casual	51	43	2	3	2	94	5	55

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	17	3	2	1	0	0	94	3	3932
2020	Term	85	12	3	0	0	0	0	97	0	186
2020	Casual	94	5	0	0	2	0	0	98	2	55
2017	Indeterminate (permanent)	65	24	5	3	1	1	1	90	4	3577
2017	Term	74	21	2	1	1	0	0	95	2	98
2017	Casual	73	19	1	3	3	1	1	93	5	86
2017	Student	79	14	3	3	0	0	1	94	3	105
2014	Indeterminate (permanent)	66	23	5	2	1	1	1	91	4	3242
2014	Term	74	17	6	1	0	0	1	92	1	82
2014	Casual	85	8	4	0	1	0	1	94	1	74
2014	Student	83	15	0	2	0	0	0	98	2	53

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	37	7	5	2	0	1	86	7	3931
2020	Term	48	39	5	7	0	0	1	88	8	187
2020	Casual	64	31	3	0	0	2	0	97	0	55
2019	Indeterminate (permanent)	41	36	7	10	5	0	0	78	15	3531
2019	Term	46	34	9	8	3	0	0	80	11	147
2019	Student	66	30	2	2	0	0	0	96	2	96
2017	Indeterminate (permanent)	38	37	7	12	7	0	0	74	19	3585
2017	Term	52	37	4	5	2	0	0	89	7	98
2017	Casual	60	31	5	2	2	0	0	91	5	86
2017	Student	62	28	4	5	1	0	1	91	6	105
2014	Indeterminate (permanent)	40	36	7	10	7	0	0	76	17	3244
2014	Term	51	32	6	6	3	0	1	84	10	82
2014	Casual	63	21	10	2	4	0	0	84	6	74
2014	Student	63	23	8	2	4	0	0	86	6	53

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	37	13	11	5	0	1	71	16	3925
2020	Term	38	38	10	10	3	0	0	76	14	186
2020	Casual	52	20	8	13	2	0	6	76	15	55
2019	Indeterminate (permanent)	25	35	13	16	10	0	0	60	26	3520
2019	Term	33	40	11	12	5	0	0	73	17	148
2019	Student	33	40	17	6	4	0	0	73	10	96
2018	Indeterminate (permanent)	23	41	10	16	10	0	0	65	25	3358
2018	Term	20	47	8	18	5	1	1	68	23	106
2018	Casual	22	48	4	18	6	0	2	71	25	77
2018	Student	34	43	19	3	1	0	0	77	4	77
2017	Indeterminate (permanent)	21	35	12	18	14	0	0	56	32	3587
2017	Term	27	43	7	12	9	0	2	71	22	98
2017	Casual	28	41	13	7	7	0	3	72	15	87
2017	Student	37	38	12	7	6	0	0	75	13	105
2014	Indeterminate (permanent)	27	38	11	14	9	0	0	65	23	3244
2014	Term	41	35	7	10	3	0	4	79	13	82
2014	Casual	45	28	12	5	1	0	7	80	7	74
2014	Student	35	35	12	15	0	0	2	72	16	53

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	34	9	5	2	0	0	84	7	3905
2020	Term	58	30	6	4	1	0	1	89	5	186
2020	Casual	62	27	4	2	2	2	1	92	3	53
2019	Indeterminate (permanent)	42	37	10	7	3	0	0	79	11	3508
2019	Term	48	37	3	8	3	0	1	85	11	144
2019	Student	57	28	8	4	1	1	0	86	5	95
2017	Indeterminate (permanent)	41	40	9	7	3	0	0	81	10	3579
2017	Term	58	31	7	2	1	0	1	90	3	97
2017	Casual	53	30	7	9	0	0	1	84	9	85
2017	Student	60	28	6	4	1	0	1	89	5	105
2014	Indeterminate (permanent)	42	40	9	6	3	0	0	83	9	3243
2014	Term	55	26	13	3	2	0	0	81	6	82
2014	Casual	57	27	7	7	1	0	1	85	9	73
2014	Student	58	34	6	0	0	0	2	94	0	53

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	31	9	6	3	0	0	82	9	3926
2020	Term	55	28	8	5	3	0	0	84	8	186
2020	Casual	72	14	5	2	0	0	7	93	2	54
2019	Indeterminate (permanent)	48	31	8	7	4	0	0	80	12	3526
2019	Term	56	27	8	4	3	1	1	85	8	147
2019	Student	60	26	5	3	2	1	2	89	5	96
2018	Indeterminate (permanent)	48	33	9	7	4	0	0	81	10	3350
2018	Term	55	32	6	2	3	1	0	88	6	106
2018	Casual	47	31	12	5	4	0	1	79	9	77
2018	Student	57	32	7	1	0	0	4	92	1	76
2017	Indeterminate (permanent)	45	34	10	7	5	0	0	79	12	3577
2017	Term	62	26	7	4	0	0	1	89	4	98
2017	Casual	62	21	10	2	0	0	4	87	3	87
2017	Student	60	24	8	1	1	2	4	90	2	105
2014	Indeterminate (permanent)	38	35	11	9	6	1	1	74	15	3240
2014	Term	56	26	6	5	4	0	4	85	9	82
2014	Casual	65	27	2	1	1	0	3	95	3	74
2014	Student	58	25	4	4	2	0	7	90	6	53

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	39	11	7	3	0	79	10	3937
2020	Term	51	30	14	3	2	0	81	5	186
2020	Casual	62	27	10	0	2	0	89	2	55
2019	Indeterminate (permanent)	35	40	12	8	5	0	75	13	3530
2019	Term	43	39	8	7	3	0	82	11	148
2019	Student	34	37	12	11	7	0	71	18	95
2018	Indeterminate (permanent)	34	41	13	8	5	0	74	13	3343
2018	Term	42	35	18	4	1	0	77	5	102
2018	Casual	39	40	10	5	5	0	79	11	77
2018	Student	34	51	9	3	3	0	86	5	76
2017	Indeterminate (permanent)	32	45	11	7	6	0	76	13	3585
2017	Term	52	31	11	5	1	0	83	6	97
2017	Casual	39	42	8	3	6	1	82	10	86
2017	Student	36	44	13	4	4	0	79	8	105
2014	Indeterminate (permanent)	30	43	11	9	6	0	74	15	3244
2014	Term	47	34	11	3	5	0	81	9	82
2014	Casual	50	34	11	3	3	0	84	5	74
2014	Student	37	48	7	7	0	0	85	7	53

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	36	13	9	5	0	0	72	15	3938
2020	Term	47	35	11	5	3	0	0	82	8	187
2020	Casual	53	35	3	0	2	4	3	95	2	55
2019	Indeterminate (permanent)	30	36	16	10	7	0	0	67	17	3527
2019	Term	48	31	9	8	3	0	0	79	11	148
2019	Student	43	45	2	7	3	0	0	88	10	96
2018	Indeterminate (permanent)	28	35	18	10	8	0	0	64	18	3354
2018	Term	34	39	17	7	3	0	0	73	10	106
2018	Casual	42	35	13	5	5	0	1	77	10	77
2018	Student	53	30	12	3	0	0	3	85	3	76
2017	Indeterminate (permanent)	25	39	16	11	8	0	0	64	20	3588
2017	Term	51	28	10	8	2	1	0	80	10	97
2017	Casual	46	35	9	1	2	3	2	86	4	87
2017	Student	50	33	11	4	2	0	1	83	6	104
2014	Indeterminate (permanent)	24	36	16	13	11	0	0	60	24	3245
2014	Term	49	27	11	6	6	1	0	77	12	82
2014	Casual	56	28	11	5	0	0	0	84	5	74
2014	Student	49	36	6	7	0	2	0	87	8	53

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	41	12	9	4	0	75	12	3915
2020	Term	39	44	7	8	2	0	84	10	187
2020	Casual	49	38	3	10	0	0	87	10	55
2019	Indeterminate (permanent)	28	42	14	11	5	0	71	16	3512
2019	Term	38	36	11	12	2	0	75	14	148
2019	Student	34	39	14	8	5	0	73	14	95
2018	Indeterminate (permanent)	27	40	16	11	6	0	67	17	3354
2018	Term	34	37	17	9	2	1	72	11	106
2018	Casual	34	36	15	13	2	0	70	15	77
2018	Student	44	35	8	9	4	0	79	13	75
2017	Indeterminate (permanent)	26	41	14	12	6	0	68	18	3582
2017	Term	40	38	11	9	2	0	78	11	97
2017	Casual	36	41	9	8	6	0	77	14	87
2017	Student	46	31	13	9	1	0	77	10	105

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	37	9	4	2	0	0	85	6	3927
2020	Term	53	36	7	3	1	0	0	89	4	187
2020	Casual	59	30	5	3	2	0	0	90	5	55
2019	Indeterminate (permanent)	41	39	11	5	3	0	0	81	8	3513
2019	Term	51	37	6	3	4	0	0	88	7	147
2019	Student	48	36	7	3	5	0	0	84	8	96
2018	Indeterminate (permanent)	40	43	9	5	2	0	0	83	7	3354
2018	Term	53	41	4	1	0	0	1	95	1	106
2018	Casual	49	40	10	1	0	0	0	89	1	76
2018	Student	41	50	5	4	0	0	0	91	4	76
2017	Indeterminate (permanent)	37	41	11	7	4	0	0	78	11	3582
2017	Term	48	38	10	2	1	0	0	87	3	97
2017	Casual	53	31	4	8	2	1	0	86	11	86
2017	Student	50	36	5	7	1	0	0	86	8	105
2014	Indeterminate (permanent)	38	40	12	6	4	0	0	78	10	3245
2014	Term	49	37	10	2	2	0	0	86	5	82
2014	Casual	58	27	8	6	1	0	0	85	7	74
2014	Student	47	46	4	4	0	0	0	93	4	53

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	35	13	8	5	0	0	74	13	3934
2020	Term	48	31	12	7	2	0	0	79	9	187
2020	Casual	62	29	5	2	2	2	0	92	3	55
2019	Indeterminate (permanent)	33	36	14	9	7	0	0	69	17	3522
2019	Term	45	37	7	6	4	1	0	82	10	146
2019	Student	40	39	11	6	4	0	0	78	10	96
2018	Indeterminate (permanent)	31	38	14	9	7	0	0	69	16	3343
2018	Term	40	37	11	6	6	0	0	77	12	106
2018	Casual	43	40	9	4	4	0	0	82	9	75
2018	Student	48	39	8	3	1	1	0	88	4	77
2017	Indeterminate (permanent)	29	38	14	11	8	0	0	67	19	3582
2017	Term	46	42	7	2	4	0	0	87	6	96
2017	Casual	47	34	7	6	5	0	1	83	11	87
2017	Student	45	38	14	4	0	0	0	83	4	105

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	32	9	3	2	0	0	86	5	3909
2020	Term	61	28	8	3	0	0	0	89	3	185
2020	Casual	66	18	12	0	2	2	0	86	2	55
2019	Indeterminate (permanent)	51	34	10	3	2	0	0	85	5	3501
2019	Term	58	27	10	4	1	0	0	85	5	147
2019	Student	44	31	16	8	1	0	0	75	9	96
2018	Indeterminate (permanent)	50	35	9	4	2	0	0	85	5	3325
2018	Term	48	38	11	2	1	0	0	86	3	106
2018	Casual	49	35	10	4	2	1	0	84	6	75
2018	Student	41	46	11	3	0	0	0	87	3	76
2017	Indeterminate (permanent)	50	35	9	3	2	0	0	85	5	3579
2017	Term	58	30	10	2	0	0	0	88	2	98
2017	Casual	57	23	9	5	4	1	1	82	8	87
2017	Student	47	38	9	4	1	0	1	86	5	105
2014	Indeterminate (permanent)	60	28	8	3	2	0	0	87	5	3245
2014	Term	64	28	6	0	2	0	0	92	2	81
2014	Casual	66	31	1	0	1	0	0	97	1	73
2014	Student	58	29	9	4	0	0	0	87	4	53

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	38	12	8	4	0	0	77	12	3917
2020	Term	49	33	13	3	2	0	1	82	5	187
2020	Casual	58	31	2	2	2	2	4	94	3	55
2019	Indeterminate (permanent)	33	39	12	10	6	0	0	72	15	3507
2019	Term	38	33	10	12	4	0	2	73	17	146
2019	Student	36	33	14	12	6	0	0	68	18	95
2018	Indeterminate (permanent)	32	38	14	10	6	0	0	70	16	3335
2018	Term	36	37	14	9	4	1	0	73	13	105
2018	Casual	29	47	13	3	5	3	0	78	8	75
2018	Student	36	44	13	3	1	1	1	83	4	77
2017	Indeterminate (permanent)	29	43	12	9	6	0	0	72	15	3573
2017	Term	38	36	11	13	2	0	0	73	16	98
2017	Casual	35	32	13	9	4	2	5	73	14	87
2017	Student	32	40	14	5	4	3	2	76	9	105
2014	Indeterminate (permanent)	25	43	11	13	8	0	0	68	21	3246
2014	Term	41	29	13	10	5	1	1	72	15	82
2014	Casual	40	43	9	3	4	0	1	84	7	74
2014	Student	35	44	15	4	2	0	0	79	6	53

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	33	13	7	4	0	0	75	12	3929
2020	Term	55	33	7	3	1	0	0	88	4	187
2020	Casual	51	29	11	2	3	2	2	83	6	55
2019	Indeterminate (permanent)	35	35	15	9	6	0	0	70	15	3521
2019	Term	47	29	11	6	6	0	1	77	12	147
2019	Student	44	33	14	6	3	0	0	77	9	95
2018	Indeterminate (permanent)	34	34	16	9	7	0	0	68	16	3335
2018	Term	43	28	18	8	2	0	0	71	10	106
2018	Casual	43	28	17	4	7	1	0	71	12	75
2018	Student	44	36	9	9	0	0	1	82	9	77
2017	Indeterminate (permanent)	33	35	15	10	6	0	0	68	16	3573
2017	Term	42	36	13	6	3	0	0	78	9	98
2017	Casual	47	31	12	4	2	1	2	81	6	86
2017	Student	42	31	17	7	1	0	2	75	8	104
2014	Indeterminate (permanent)	30	35	15	10	9	0	0	65	19	3246
2014	Term	39	38	10	3	8	0	1	78	11	81
2014	Casual	51	34	9	3	3	0	0	85	6	74
2014	Student	50	37	6	4	2	0	2	89	6	53

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	40	13	7	3	0	0	77	10	3895
2020	Term	51	38	5	4	1	0	0	90	5	187
2020	Casual	54	38	4	3	0	0	2	93	3	55
2019	Indeterminate (permanent)	31	40	14	10	5	0	0	71	16	3463
2019	Term	43	36	11	8	2	0	0	79	10	143
2019	Student	40	45	9	5	1	0	0	84	6	96
2018	Indeterminate (permanent)	32	35	15	10	6	0	0	68	17	3343
2018	Term	40	37	11	9	2	0	0	77	12	106
2018	Casual	41	37	12	9	1	0	0	78	10	74
2018	Student	47	35	9	3	0	3	4	88	3	77
2017	Indeterminate (permanent)	30	38	15	11	6	0	0	68	17	3576
2017	Term	38	42	13	3	3	0	1	80	6	98
2017	Casual	49	36	8	1	4	0	2	87	5	87
2017	Student	51	34	7	4	1	1	1	87	6	105
2014	Indeterminate (permanent)	30	37	15	11	7	0	0	67	18	3243
2014	Term	50	41	1	5	2	0	1	92	7	82
2014	Casual	49	40	5	2	1	0	1	91	4	74
2014	Student	45	44	6	2	2	0	2	91	4	53

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	37	10	5	2	0	0	83	7	3927
2020	Term	59	31	7	4	0	0	0	90	4	187
2020	Casual	65	29	3	0	3	0	0	94	3	55
2019	Indeterminate (permanent)	40	40	11	5	3	0	0	81	8	3538
2019	Term	45	37	13	2	3	1	0	82	5	147
2019	Student	46	33	8	8	4	0	0	79	13	96
2018	Indeterminate (permanent)	41	38	11	6	3	0	0	80	9	3353
2018	Term	48	32	15	3	1	0	1	81	4	106
2018	Casual	48	41	6	3	2	0	0	89	5	76
2018	Student	45	43	9	1	1	0	0	88	3	76
2017	Indeterminate (permanent)	39	40	11	6	4	0	0	79	10	3574
2017	Term	53	33	11	2	1	0	0	87	3	98
2017	Casual	56	28	6	3	6	0	1	85	10	87
2017	Student	50	31	11	7	1	0	0	81	8	105
2014	Indeterminate (permanent)	39	39	12	6	3	0	0	79	9	3244
2014	Term	52	37	4	4	4	0	0	89	7	82
2014	Casual	62	26	11	0	1	0	0	88	1	74
2014	Student	44	41	10	6	0	0	0	84	6	52

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	35	17	9	5	0	0	69	14	3924
2020	Term	52	30	13	3	1	0	0	83	5	187
2020	Casual	55	29	10	6	0	0	0	84	6	55
2019	Indeterminate (permanent)	32	34	19	8	5	0	0	67	14	3501
2019	Term	58	26	12	2	2	0	0	84	5	147
2019	Student	68	24	2	1	2	1	1	95	3	95
2018	Indeterminate (permanent)	31	34	19	9	6	0	0	65	15	3361
2018	Term	43	30	19	4	3	0	0	73	8	106
2018	Casual	56	31	5	7	1	0	0	87	8	77
2018	Student	73	19	8	0	0	0	0	92	0	77
2017	Indeterminate (permanent)	30	38	18	8	5	0	0	69	13	3587
2017	Term	47	32	14	2	4	0	0	80	6	98
2017	Casual	57	32	7	2	0	0	1	90	2	87
2017	Student	56	41	2	0	0	0	1	98	0	105
2014	Indeterminate (permanent)	27	35	20	10	7	0	1	63	17	3246
2014	Term	45	38	6	6	2	0	3	85	8	81
2014	Casual	54	34	6	5	0	0	1	89	5	74
2014	Student	62	37	2	0	0	0	0	98	0	53

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	23	37	22	8	0	1	31	32	3930
2020	Term	7	12	38	29	13	0	0	43	20	187
2020	Casual	2	11	25	30	29	0	2	61	14	54
2019	Indeterminate (permanent)	10	27	38	17	6	1	1	24	37	3521
2019	Term	8	16	35	24	12	2	3	38	25	148
2019	Student	6	9	30	28	24	2	0	53	16	96
2018	Indeterminate (permanent)	11	27	37	18	6	1	1	25	38	3349
2018	Term	8	21	39	20	8	1	3	29	30	106
2018	Casual	4	17	40	21	11	2	4	35	23	77
2018	Student	6	10	30	31	17	0	5	51	18	77
2017	Indeterminate (permanent)	10	26	37	16	7	1	2	23	38	3572
2017	Term	11	10	30	27	16	2	4	46	22	97
2017	Casual	7	11	24	22	28	2	6	55	19	86
2017	Student	5	11	27	31	18	0	8	53	17	105
2014	Indeterminate (permanent)	12	27	36	16	6	1	2	22	41	3235
2014	Term	5	21	36	20	13	1	4	35	27	82
2014	Casual	3	20	23	34	11	1	8	50	25	73
2014	Student	2	17	25	30	22	2	2	54	19	53

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	4	12	24	35	22	2	1	59	17	3916
2020	Term	7	8	15	34	32	2	1	69	15	187
2020	Casual	3	8	13	12	55	8	1	73	13	55
2019	Indeterminate (permanent)	10	18	28	27	14	2	1	42	29	3514
2019	Term	6	8	16	30	30	6	4	66	16	148
2019	Student	0	7	14	25	48	4	2	78	8	96
2018	Indeterminate (permanent)	11	21	30	24	11	2	1	36	33	3344
2018	Term	8	15	25	28	16	3	5	48	25	106
2018	Casual	8	5	16	42	21	5	3	69	13	77
2018	Student	3	8	11	34	38	1	5	77	11	76
2017	Indeterminate (permanent)	10	20	31	21	11	3	3	35	32	3560
2017	Term	8	15	21	20	20	11	5	48	27	95
2017	Casual	2	11	20	21	29	7	9	60	16	85
2017	Student	4	7	13	19	40	5	12	71	13	105
2014	Indeterminate (permanent)	12	20	30	22	11	3	3	35	33	3226
2014	Term	6	13	18	26	27	3	8	59	21	82
2014	Casual	4	19	10	25	28	6	8	61	27	73
2014	Student	2	6	23	26	34	6	4	66	9	53

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	22	34	21	9	1	1	31	35	3920
2020	Term	11	21	27	21	17	2	1	39	33	187
2020	Casual	4	10	27	16	39	3	2	58	14	54
2019	Indeterminate (permanent)	16	26	33	16	7	1	1	24	43	3512
2019	Term	16	21	20	26	11	3	4	39	39	147
2019	Student	7	14	28	22	24	3	1	48	22	95
2018	Indeterminate (permanent)	16	26	32	16	7	1	1	23	44	3343
2018	Term	16	25	25	18	11	3	2	30	43	105
2018	Casual	10	17	23	22	16	7	4	44	31	77
2018	Student	5	26	26	21	14	1	5	38	34	76
2017	Indeterminate (permanent)	16	26	31	15	7	2	3	23	45	3571
2017	Term	13	18	27	22	13	3	4	38	33	96
2017	Casual	13	17	16	18	24	5	8	48	34	86
2017	Student	8	14	26	21	18	5	9	45	25	105
2014	Indeterminate (permanent)	20	28	30	12	5	2	2	18	51	3228
2014	Term	12	19	29	25	8	1	5	36	33	81
2014	Casual	4	17	29	23	18	4	5	45	23	74
2014	Student	21	12	17	24	11	9	6	42	39	53

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	15	33	30	13	1	1	44	22	3908
2020	Term	3	5	18	38	31	1	2	72	9	186
2020	Casual	0	6	17	32	43	0	2	77	6	55
2019	Indeterminate (permanent)	7	17	34	29	11	1	1	41	25	3508
2019	Term	3	9	22	34	27	2	3	64	12	148
2019	Student	4	5	10	34	44	1	1	80	10	96
2018	Indeterminate (permanent)	8	17	35	28	10	1	1	39	25	3343
2018	Term	5	6	28	36	18	5	2	58	12	106
2018	Casual	3	8	23	35	24	3	3	63	12	77
2018	Student	1	4	11	33	43	1	7	83	6	76
2017	Indeterminate (permanent)	9	18	33	26	11	1	2	38	28	3549
2017	Term	5	2	33	26	28	1	5	57	8	95
2017	Casual	5	6	14	31	33	2	9	73	12	86
2017	Student	2	1	11	31	43	3	10	84	3	105
2014	Indeterminate (permanent)	11	19	34	24	8	1	2	34	31	3220
2014	Term	4	13	18	30	27	2	6	62	18	82
2014	Casual	3	7	13	40	31	3	5	76	10	74
2014	Student	4	4	17	31	39	4	2	74	8	53

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	19	29	24	14	1	1	39	32	3919
2020	Term	9	8	20	30	30	1	2	62	18	186
2020	Casual	2	0	17	28	46	2	5	80	2	54
2019	Indeterminate (permanent)	16	23	28	19	11	1	2	31	41	3518
2019	Term	5	11	18	30	27	2	7	63	17	148
2019	Student	5	3	13	33	36	6	3	77	9	96
2018	Indeterminate (permanent)	17	23	30	19	8	2	2	28	41	3346
2018	Term	8	14	28	27	14	3	7	46	24	106
2018	Casual	4	15	18	31	23	5	4	59	21	77
2018	Student	1	8	18	22	39	4	7	69	10	76
2017	Indeterminate (permanent)	18	25	29	16	8	2	3	25	45	3565
2017	Term	11	11	23	24	19	5	8	49	25	95
2017	Casual	4	12	11	19	32	11	13	66	20	84
2017	Student	2	5	16	26	30	7	13	71	8	105
2014	Indeterminate (permanent)	22	27	27	14	6	2	3	21	50	3233
2014	Term	8	15	24	20	23	5	5	47	26	82
2014	Casual	8	9	20	23	23	4	13	56	20	74
2014	Student	6	4	13	23	39	7	8	74	11	53

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	10	26	31	23	2	2	57	16	3911
2020	Term	8	9	12	29	33	7	2	68	18	185
2020	Casual	0	2	7	17	46	17	11	87	3	55
2019	Indeterminate (permanent)	11	17	28	25	15	2	2	42	29	3511
2019	Term	4	11	19	25	29	4	9	62	17	148
2019	Student	2	6	13	23	39	9	8	75	10	96
2018	Indeterminate (permanent)	11	19	28	24	13	3	2	39	31	3334
2018	Term	10	14	26	25	13	4	8	43	27	104
2018	Casual	11	7	26	30	16	8	1	51	20	77
2018	Student	5	10	14	25	31	6	8	65	18	77
2017	Indeterminate (permanent)	11	19	27	22	14	3	4	38	33	3568
2017	Term	10	14	22	17	20	9	8	45	28	96
2017	Casual	3	20	6	18	21	15	16	56	35	86
2017	Student	5	6	13	15	24	21	15	62	18	105
2014	Indeterminate (permanent)	9	16	28	26	13	3	4	42	28	3233
2014	Term	8	16	24	19	22	7	5	46	27	82
2014	Casual	15	13	17	16	14	16	9	40	38	74
2014	Student	6	7	10	21	37	7	12	71	16	53

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	20	36	19	10	1	1	30	34	3910
2020	Term	11	10	28	26	21	3	1	50	21	186
2020	Casual	0	13	14	26	39	5	3	70	14	55
2019	Indeterminate (permanent)	17	25	33	16	7	1	1	23	43	3521
2019	Term	8	17	23	24	18	5	5	46	28	148
2019	Student	4	20	28	20	22	5	1	44	26	96
2018	Indeterminate (permanent)	17	26	31	15	7	2	2	22	45	3355
2018	Term	11	15	39	16	9	4	6	29	29	106
2018	Casual	9	16	23	27	18	6	2	49	27	77
2018	Student	5	13	27	26	16	6	6	48	21	77
2017	Indeterminate (permanent)	18	25	32	13	7	2	3	21	46	3570
2017	Term	5	22	29	20	12	6	4	36	31	95
2017	Casual	8	13	17	20	23	10	9	53	25	86
2017	Student	5	12	23	26	19	6	10	53	20	105
2014	Indeterminate (permanent)	21	27	30	12	5	2	3	18	50	3238
2014	Term	14	15	28	22	12	2	6	38	32	82
2014	Casual	5	19	23	18	19	6	10	44	29	74
2014	Student	9	8	27	22	24	7	2	51	19	53

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	16	37	29	11	0	1	41	22	3930
2020	Term	8	15	30	31	17	0	0	48	22	187
2020	Casual	2	11	38	26	17	2	5	46	13	55
2019	Indeterminate (permanent)	10	19	33	25	11	1	1	36	30	3524
2019	Term	9	20	22	22	23	1	3	47	30	148
2019	Student	6	21	26	30	16	1	0	46	27	96

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	30	17	8	6	5	4	66	15	3940
2020	Term	36	28	14	4	4	6	7	74	10	186
2020	Casual	50	22	10	0	2	6	11	86	2	55
2019	Indeterminate (permanent)	29	30	16	10	8	4	3	64	19	3528
2019	Term	29	29	14	10	4	5	8	67	16	147
2019	Student	44	26	13	6	0	6	5	79	7	96
2018	Indeterminate (permanent)	25	31	19	10	7	5	3	60	18	3345
2018	Term	27	39	16	6	7	3	2	70	14	106
2018	Casual	27	28	15	2	5	16	7	72	9	76
2018	Student	31	31	3	6	3	12	14	84	12	77
2017	Indeterminate (permanent)	27	33	15	10	8	4	4	64	19	3580
2017	Term	43	25	10	4	4	8	7	79	9	98
2017	Casual	43	24	7	1	1	16	8	88	3	87
2017	Student	39	15	9	6	3	12	16	75	12	105
2014	Indeterminate (permanent)	29	31	15	9	9	4	3	64	20	3244
2014	Term	50	23	11	5	4	2	5	79	10	82
2014	Casual	48	25	8	1	0	8	9	89	2	74
2014	Student	54	21	2	2	6	4	11	89	9	53

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	27	8	7	5	1	0	80	12	3924
2020	Term	63	25	4	4	3	0	0	88	8	187
2020	Casual	75	18	4	2	0	1	0	94	2	55
2019	Indeterminate (permanent)	46	29	8	8	7	1	0	76	16	3523
2019	Term	51	31	5	9	3	1	0	83	12	148
2019	Student	66	22	4	4	3	1	0	88	7	96
2018	Indeterminate (permanent)	44	30	9	10	7	1	0	74	17	3338
2018	Term	48	31	4	10	6	0	0	80	16	104
2018	Casual	53	29	7	6	4	1	0	83	10	76
2018	Student	64	25	4	4	1	1	0	91	5	76
2017	Indeterminate (permanent)	44	31	9	8	7	1	0	75	16	3580
2017	Term	55	25	14	3	1	2	0	82	4	98
2017	Casual	57	26	7	2	3	5	0	87	6	87
2017	Student	69	15	5	6	2	0	3	87	8	105
2014	Indeterminate (permanent)	43	30	9	8	8	1	0	74	16	3246
2014	Term	59	18	12	6	4	0	1	78	10	82
2014	Casual	71	17	3	4	1	3	1	92	6	74
2014	Student	73	16	0	8	4	0	0	88	12	53

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	29	6	5	2	0	0	87	8	3918
2020	Term	70	20	5	4	1	0	0	90	5	187
2020	Casual	79	17	3	0	0	1	0	97	0	55
2019	Indeterminate (permanent)	49	32	8	7	4	0	0	81	11	3523
2019	Term	60	25	6	6	3	0	0	85	9	146
2019	Student	68	26	3	2	1	0	0	94	3	96
2018	Indeterminate (permanent)	47	34	8	7	3	0	0	82	10	3343
2018	Term	62	25	4	6	2	1	0	88	8	106
2018	Casual	66	25	2	2	3	1	0	93	5	76
2018	Student	74	18	1	5	0	1	0	93	5	77
2017	Indeterminate (permanent)	42	38	8	8	4	0	0	81	11	3577
2017	Term	62	25	6	5	1	0	1	88	6	98
2017	Casual	75	18	5	2	0	0	0	93	2	87
2017	Student	69	20	5	4	2	0	1	90	6	105
2014	Indeterminate (permanent)	41	40	8	7	4	0	0	81	11	3240
2014	Term	67	22	4	4	3	0	1	90	6	82
2014	Casual	66	24	4	3	0	1	1	93	3	74
2014	Student	71	20	7	2	0	0	0	91	2	53

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	34	10	4	2	1	0	84	6	3914
2020	Term	61	29	6	2	1	0	0	90	4	187
2020	Casual	70	22	2	0	0	3	2	97	0	54
2019	Indeterminate (permanent)	43	37	11	5	3	1	0	81	8	3527
2019	Term	53	34	6	3	2	2	0	89	5	148
2019	Student	52	35	6	3	2	1	0	88	5	96
2018	Indeterminate (permanent)	40	39	13	5	2	1	0	80	7	3348
2018	Term	45	40	6	6	1	3	1	87	7	105
2018	Casual	47	36	5	4	3	2	3	88	7	76
2018	Student	55	38	3	1	1	1	1	95	3	77

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	22	10	3	3	4	2	83	7	3933
2020	Term	57	25	8	3	2	4	1	86	5	186
2020	Casual	59	16	4	0	0	11	10	94	0	54

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	25	12	4	2	1	2	82	6	3926
2020	Term	54	24	14	3	1	1	4	81	4	187
2020	Casual	55	15	17	0	0	5	9	81	0	55
2019	Indeterminate (permanent)	51	26	13	4	3	1	2	79	8	3532
2019	Term	50	20	14	7	2	1	5	75	10	148
2019	Student	45	24	17	5	1	2	6	75	7	96

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	31	11	7	4	0	0	78	11	3928
2020	Term	52	26	12	8	2	0	1	78	10	185
2020	Casual	65	23	3	6	0	2	2	91	6	55
2019	Indeterminate (permanent)	44	30	12	7	6	0	0	75	13	3536
2019	Term	48	28	13	8	3	0	1	77	11	148
2019	Student	47	27	13	7	5	0	1	75	13	96
2018	Indeterminate (permanent)	41	33	13	8	5	0	0	74	13	3353
2018	Term	47	37	5	4	4	2	1	87	8	105
2018	Casual	43	38	7	5	3	3	1	85	8	77
2018	Student	52	38	4	5	1	0	0	90	6	77
2017	Indeterminate (permanent)	40	35	11	8	5	1	1	75	13	3587
2017	Term	49	30	9	7	3	0	2	81	10	98
2017	Casual	53	27	8	3	3	2	2	84	7	87
2017	Student	56	24	8	7	1	0	3	83	9	105
2014	Indeterminate (permanent)	38	34	12	9	6	1	0	73	15	3245
2014	Term	56	33	5	2	2	0	1	90	5	82
2014	Casual	60	21	11	1	1	0	5	86	3	74
2014	Student	61	26	2	11	0	0	0	87	11	53

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	25	12	5	4	2	2	78	10	3922
2020	Term	60	23	7	5	2	1	2	86	7	186
2020	Casual	65	15	7	2	0	3	8	90	2	55

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	30	9	6	4	0	0	80	10	3928
2020	Term	55	30	9	4	2	0	1	86	6	188
2020	Casual	71	22	0	0	0	3	3	100	0	55
2019	Indeterminate (permanent)	46	30	10	7	6	0	0	76	13	3527
2019	Term	51	29	11	5	4	0	0	80	9	146
2019	Student	55	27	3	7	5	0	2	84	13	94
2018	Indeterminate (permanent)	43	32	11	8	5	1	0	76	13	3341
2018	Term	45	35	8	6	3	3	1	83	9	105
2018	Casual	56	25	6	6	3	1	3	84	10	77
2018	Student	57	32	4	4	1	1	1	91	5	76
2017	Indeterminate (permanent)	44	33	10	8	5	1	0	77	13	3588
2017	Term	58	20	13	2	5	2	0	80	7	98
2017	Casual	64	23	5	2	2	1	2	91	5	87
2017	Student	61	22	6	6	1	2	3	87	7	105
2014	Indeterminate (permanent)	41	33	10	9	6	1	0	74	16	3244
2014	Term	65	24	7	1	3	0	0	89	4	82
2014	Casual	68	17	7	4	1	0	3	87	6	74
2014	Student	61	24	4	9	0	2	0	87	9	53

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	3939
2020	Term	40	60	188
2020	Casual	51	49	55

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	16	7	2	2	3	9	87	5	3937
2020	Term	56	15	7	2	3	6	12	87	5	187
2020	Casual	76	9	2	2	0	5	7	95	3	55

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	22	9	5	4	0	0	82	8	3939
2020	Term	70	22	3	3	1	0	0	93	4	185
2020	Casual	80	17	2	2	0	0	0	97	2	55
2019	Indeterminate (permanent)	52	26	9	6	5	0	0	79	12	3537
2019	Term	59	24	6	7	3	0	1	83	10	148
2019	Student	66	24	2	4	4	0	0	90	8	96
2018	Indeterminate (permanent)	48	28	11	7	6	0	0	77	12	3350
2018	Term	51	29	7	5	6	0	1	82	11	103
2018	Casual	58	32	5	1	2	1	0	91	3	77
2018	Student	67	24	3	5	1	0	0	91	7	76
2017	Indeterminate (permanent)	51	26	10	6	5	0	0	78	12	3577
2017	Term	62	21	10	4	2	1	0	84	6	98
2017	Casual	65	23	5	5	1	0	0	89	7	87
2017	Student	69	19	9	3	0	0	0	88	3	105
2014	Indeterminate (permanent)	47	28	11	7	6	1	0	76	13	3246
2014	Term	68	23	4	1	3	0	1	92	4	82
2014	Casual	76	10	11	1	1	0	1	86	3	74
2014	Student	64	25	6	6	0	0	0	89	6	53

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	29	13	6	4	6	0	76	11	3939
2020	Term	61	22	7	2	2	6	0	88	4	187
2020	Casual	74	11	2	0	0	12	0	97	0	55
2019	Indeterminate (permanent)	30	33	17	8	7	5	0	66	16	3534
2019	Term	47	31	11	1	2	8	0	86	3	148
2019	Student	55	22	2	2	1	16	2	94	4	96
2018	Indeterminate (permanent)	29	31	18	9	7	6	0	64	16	3358
2018	Term	44	26	16	4	3	7	0	75	8	106
2018	Casual	61	21	7	3	1	6	2	89	4	77
2018	Student	58	28	3	0	1	11	0	96	1	76
2017	Indeterminate (permanent)	24	36	17	10	7	7	0	64	18	3587
2017	Term	47	26	11	0	2	11	2	85	2	98
2017	Casual	51	27	6	0	1	14	1	91	2	87
2017	Student	66	18	5	2	1	9	0	92	3	105
2014	Indeterminate (permanent)	24	36	16	9	8	7	0	64	19	3245
2014	Term	37	35	18	0	3	7	0	77	3	81
2014	Casual	40	33	12	0	0	12	3	86	0	74
2014	Student	61	19	0	6	2	13	0	91	9	53

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	32	14	8	5	2	0	72	14	3930
2020	Term	57	23	7	5	2	5	0	85	8	184
2020	Casual	69	20	4	4	0	3	0	92	4	54
2019	Indeterminate (permanent)	26	33	18	12	9	2	0	61	21	3527
2019	Term	50	25	14	6	1	3	1	79	7	148
2019	Student	55	26	2	4	3	8	1	90	8	96
2018	Indeterminate (permanent)	25	31	20	12	10	2	0	57	22	3349
2018	Term	41	29	12	9	4	5	0	74	13	106
2018	Casual	60	25	6	4	2	1	2	87	7	77
2018	Student	62	26	5	0	1	5	0	93	1	76
2017	Indeterminate (permanent)	20	34	20	14	10	2	0	56	24	3586
2017	Term	40	29	13	4	3	9	2	77	8	98
2017	Casual	48	24	9	5	1	10	2	83	7	87
2017	Student	62	21	4	3	2	8	0	90	6	105
2014	Indeterminate (permanent)	20	33	19	13	12	2	0	55	26	3244
2014	Term	40	34	17	6	3	1	0	74	8	82
2014	Casual	48	20	18	5	0	7	3	75	6	74
2014	Student	62	21	7	2	2	6	0	88	4	53

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	33	17	10	6	4	0	65	17	3927
2020	Term	43	34	7	7	3	6	0	81	11	187
2020	Casual	60	12	9	2	0	17	0	87	2	55
2019	Indeterminate (permanent)	18	30	22	15	10	4	0	51	26	3525
2019	Term	40	24	13	7	4	13	1	74	12	147
2019	Student	43	24	6	5	4	16	1	81	11	95
2018	Indeterminate (permanent)	17	29	22	16	10	5	0	49	28	3352
2018	Term	33	27	17	11	6	7	0	64	18	106
2018	Casual	42	36	8	5	2	5	2	83	8	76
2018	Student	40	37	9	1	1	11	0	87	3	75
2017	Indeterminate (permanent)	14	30	22	17	11	5	0	47	30	3581
2017	Term	29	28	17	7	4	13	2	67	13	98
2017	Casual	40	23	11	7	1	15	2	76	10	87
2017	Student	45	28	4	5	1	17	0	88	6	105
2014	Indeterminate (permanent)	14	31	21	17	12	5	0	47	31	3242
2014	Term	27	29	19	12	3	9	1	62	16	82
2014	Casual	38	23	12	12	0	13	3	72	14	74
2014	Student	48	25	11	6	0	9	0	81	6	52

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	36	16	12	6	2	0	65	19	3938
2020	Term	44	34	7	9	4	3	0	80	13	187
2020	Casual	50	28	7	2	2	11	0	88	4	55
2019	Indeterminate (permanent)	16	32	20	18	12	3	0	49	31	3535
2019	Term	35	26	15	13	4	6	0	66	19	148
2019	Student	35	29	8	9	7	8	2	72	19	96
2018	Indeterminate (permanent)	15	31	20	19	12	3	0	48	32	3355
2018	Term	26	40	9	20	3	2	0	68	23	105
2018	Casual	38	38	11	8	1	2	2	79	10	77
2018	Student	43	34	12	4	3	4	0	81	7	76
2017	Indeterminate (permanent)	13	32	21	18	12	3	0	47	32	3580
2017	Term	34	28	13	7	7	10	1	70	16	98
2017	Casual	38	26	12	3	4	14	2	77	9	87
2017	Student	46	24	9	3	4	13	1	82	8	105
2014	Indeterminate (permanent)	14	32	20	17	14	3	0	48	32	3241
2014	Term	27	39	14	14	3	1	1	68	17	82
2014	Casual	35	26	14	13	1	8	3	69	16	74
2014	Student	42	34	7	2	2	13	0	87	5	53

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	25	14	5	3	7	3	75	9	3933
2020	Term	47	22	10	5	4	9	3	78	10	187
2020	Casual	60	9	12	2	6	8	2	77	9	55
2019	Indeterminate (permanent)	39	24	14	5	4	11	3	73	11	3538
2019	Term	52	16	6	8	5	11	2	79	14	148
2019	Casual	41	22	4	6	7	13	7	78	16	56
2019	Student	44	19	8	7	3	14	4	77	13	95

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	44	16	7	3	1	0	75	10	3938
2020	Term	41	41	9	4	2	2	0	84	7	186
2020	Casual	51	20	15	5	0	8	2	78	5	55
2019	Indeterminate (permanent)	22	42	20	10	5	2	0	65	15	3532
2019	Term	35	39	14	7	1	4	0	77	8	147
2019	Student	36	40	10	9	0	4	0	79	10	96
2018	Indeterminate (permanent)	21	41	20	12	4	1	0	64	16	3358
2018	Term	36	46	7	5	3	4	0	85	9	106
2018	Casual	31	43	17	3	1	4	0	77	5	76
2018	Student	40	44	8	4	0	4	0	88	4	77
2017	Indeterminate (permanent)	20	41	19	13	5	2	0	63	18	3580
2017	Term	37	38	12	7	3	4	0	78	10	98
2017	Casual	42	31	12	6	0	6	2	80	6	87
2017	Student	46	34	9	10	1	1	0	81	11	104
2014	Indeterminate (permanent)	21	41	18	11	7	2	0	63	18	3245
2014	Term	29	39	21	5	1	3	1	72	6	82
2014	Casual	40	35	13	5	1	4	1	79	7	74
2014	Student	41	46	11	2	0	0	0	87	2	53

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	39	19	11	5	2	0	65	17	3911
2020	Term	39	40	7	6	5	3	0	82	11	185
2020	Casual	48	25	12	4	2	7	2	80	7	55
2019	Indeterminate (permanent)	12	34	23	19	10	3	0	47	29	3520
2019	Term	30	28	19	16	2	4	1	61	20	146
2019	Student	38	28	9	14	5	5	1	70	20	96

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	35	14	8	4	3	1	72	13	3933
2020	Term	45	35	8	4	4	3	1	83	9	186
2020	Casual	45	14	17	6	4	7	7	68	11	55
2019	Indeterminate (permanent)	29	36	16	11	6	3	1	66	17	3527
2019	Term	41	32	12	10	3	2	0	74	13	148
2019	Student	33	34	14	11	4	3	2	70	16	95
2018	Indeterminate (permanent)	31	38	15	8	5	2	1	71	13	3357
2018	Term	32	42	11	8	4	3	1	77	12	106
2018	Casual	34	33	10	13	2	6	1	73	17	77
2018	Student	40	31	10	13	3	0	3	73	16	77
2017	Indeterminate (permanent)	34	39	12	8	4	3	0	75	12	3572
2017	Term	44	28	14	4	2	6	3	78	7	98
2017	Casual	44	25	14	6	1	6	4	77	8	87
2017	Student	39	31	5	10	5	6	5	78	17	104
2014	Indeterminate (permanent)	36	38	11	7	5	3	1	77	12	3243
2014	Term	42	34	7	3	5	5	3	83	9	82
2014	Casual	47	26	16	4	3	4	1	76	7	74
2014	Student	51	23	7	8	2	6	4	82	11	52

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	36	16	5	3	2	0	75	9	3920
2020	Term	51	33	8	4	3	1	0	85	7	186
2020	Casual	55	22	8	3	0	7	5	88	3	55
2019	Indeterminate (permanent)	26	36	22	8	6	2	0	63	14	3526
2019	Term	44	34	12	4	4	2	0	80	8	147
2019	Student	41	36	9	6	1	5	1	82	8	96
2018	Indeterminate (permanent)	27	38	21	7	4	2	0	67	12	3347
2018	Term	36	37	16	7	3	1	0	74	10	106
2018	Casual	39	29	21	5	1	5	0	71	7	77
2018	Student	43	39	13	1	0	4	0	85	1	75

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	25	18	11	9	10	2	57	22	3932
2020	Term	38	26	13	8	3	9	3	72	13	186
2020	Casual	44	17	11	0	0	13	15	84	0	55
2019	Indeterminate (permanent)	19	24	20	13	11	10	2	49	28	3524
2019	Term	30	24	15	7	8	10	6	64	19	148
2019	Student	35	23	13	5	4	14	6	72	12	95
2018	Indeterminate (permanent)	18	25	21	12	12	10	2	49	27	3351
2018	Term	20	19	30	14	8	7	3	43	24	106
2018	Casual	30	20	11	9	7	17	7	66	20	77
2018	Student	43	14	9	5	8	13	8	72	16	77
2017	Indeterminate (permanent)	17	25	19	13	11	10	3	49	29	3578
2017	Term	29	28	15	4	0	18	7	75	6	98
2017	Casual	29	18	14	1	4	23	10	71	8	87
2017	Student	28	21	12	6	5	15	14	69	15	104
2014	Indeterminate (permanent)	16	24	19	13	14	11	3	47	32	3245
2014	Term	23	17	18	11	12	16	2	49	28	82
2014	Casual	27	11	27	3	2	14	15	54	7	74
2014	Student	28	23	9	8	4	17	11	71	16	53

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	32	19	12	7	2	0	62	19	3929
2020	Term	43	29	16	5	4	4	0	75	8	187
2020	Casual	43	28	6	1	3	14	5	87	5	55
2019	Indeterminate (permanent)	20	30	19	15	12	2	0	52	28	3528
2019	Term	42	26	13	10	3	5	1	73	13	147
2019	Student	46	27	14	1	4	8	0	80	6	96
2018	Indeterminate (permanent)	20	32	18	15	12	3	0	54	27	3354
2018	Term	28	37	12	17	2	4	0	68	20	106
2018	Casual	37	30	13	4	2	9	4	77	7	77
2018	Student	47	26	12	4	1	9	0	81	6	76
2017	Indeterminate (permanent)	18	31	19	17	12	3	0	51	30	3581
2017	Term	32	36	8	9	3	10	2	77	14	98
2017	Casual	28	28	9	6	4	14	11	75	12	86
2017	Student	52	23	7	1	3	11	3	87	5	105
2014	Indeterminate (permanent)	22	34	17	13	11	3	0	58	25	3243
2014	Term	39	23	19	8	6	3	1	65	15	82
2014	Casual	37	24	10	5	4	13	8	76	11	74
2014	Student	50	25	9	4	0	8	4	85	4	53

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	29	17	14	12	2	2	54	27	3935
2020	Term	34	30	12	9	7	5	3	69	18	186
2020	Casual	31	19	12	3	10	8	18	67	17	55
2019	Indeterminate (permanent)	20	28	17	14	17	2	1	50	32	3535
2019	Term	28	31	17	11	5	5	2	64	18	148
2019	Student	39	24	11	4	3	8	10	77	9	96
2018	Indeterminate (permanent)	20	29	18	14	16	2	1	51	31	3349
2018	Term	21	34	16	15	8	6	1	59	25	105
2018	Casual	30	29	6	4	10	12	9	74	19	77
2018	Student	44	25	10	3	3	5	10	82	6	77
2017	Indeterminate (permanent)	17	29	16	16	17	3	2	48	35	3579
2017	Term	28	27	9	14	7	6	8	65	25	98
2017	Casual	19	24	12	10	6	10	19	61	23	87
2017	Student	34	23	11	3	3	10	17	77	9	105
2014	Indeterminate (permanent)	17	26	17	15	20	3	2	45	37	3244
2014	Term	26	28	9	16	10	5	7	61	29	82
2014	Casual	26	12	9	8	16	12	17	53	34	74
2014	Student	34	30	9	2	4	8	12	81	8	52

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	23	13	5	3	1	4	78	9	3939
2020	Term	62	18	12	3	2	1	3	83	4	188
2020	Casual	68	11	6	2	0	0	13	91	2	55
2019	Indeterminate (permanent)	52	24	13	5	3	1	3	79	8	3521
2019	Term	60	22	7	1	1	0	8	90	2	146
2019	Student	61	16	6	3	1	0	13	88	5	96

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	25	15	7	4	1	3	73	11	3932
2020	Term	52	20	15	4	3	3	3	76	8	186
2020	Casual	52	19	5	0	3	3	17	90	4	55
2019	Indeterminate (permanent)	39	24	17	8	7	2	3	66	16	3513
2019	Term	47	24	15	4	1	2	9	79	5	147
2019	Student	51	24	6	2	2	1	14	88	5	95

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	75	9	4	2	3	3	4	90	5	3921
2020	Term	82	3	3	1	2	5	4	93	4	186
2020	Casual	83	5	2	0	0	0	10	98	0	55
2019	Indeterminate (permanent)	71	9	5	2	3	4	4	88	6	3516
2019	Term	75	8	2	2	1	2	10	95	3	147
2019	Student	83	4	2	0	0	1	9	98	0	96

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	10	3	1	1	2	7	94	2	3929
2020	Term	78	8	4	3	3	1	4	90	6	186
2020	Casual	69	8	0	5	0	0	17	94	6	54
2019	Indeterminate (permanent)	76	7	3	2	1	3	9	93	3	3503
2019	Term	70	8	3	1	1	1	15	94	3	147
2019	Student	76	6	3	1	0	0	14	95	1	96

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	43	17	8	3	2	0	71	12	3929
2020	Term	38	40	10	7	2	3	0	80	9	185
2020	Casual	49	29	3	2	0	8	10	94	2	55
2019	Indeterminate (permanent)	20	43	20	9	5	3	0	65	15	3530
2019	Term	29	41	15	7	1	7	0	75	9	148
2019	Casual	35	36	11	2	4	9	3	81	6	56
2019	Student	36	31	18	7	3	4	0	71	11	96
2018	Indeterminate (permanent)	21	37	23	10	6	3	0	60	16	3353
2018	Term	27	39	19	7	2	6	1	71	9	105
2018	Casual	31	32	14	6	3	13	0	73	11	77
2018	Student	38	39	12	8	0	4	0	80	8	77
2017	Indeterminate (permanent)	20	37	22	11	7	3	0	59	18	3584
2017	Term	33	35	17	5	3	5	2	73	9	98
2017	Casual	32	42	7	3	3	12	1	84	8	86
2017	Student	36	31	11	7	2	11	3	78	10	105

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	37	13	5	3	2	0	79	8	3914
2020	Term	53	33	8	4	1	1	0	87	5	186
2020	Casual	67	28	2	2	0	1	0	97	2	54
2019	Indeterminate (permanent)	33	40	15	6	3	2	0	75	9	3524
2019	Term	50	38	5	4	0	4	0	91	4	148
2019	Casual	47	40	5	0	4	4	1	91	4	56
2019	Student	57	32	6	1	1	3	0	91	2	95
2018	Indeterminate (permanent)	39	38	14	5	2	2	0	79	7	3354
2018	Term	52	34	9	3	0	3	0	88	3	105
2018	Casual	57	27	8	3	0	5	0	88	4	77
2018	Student	63	33	3	0	0	1	0	97	0	76
2017	Indeterminate (permanent)	34	43	14	5	2	2	0	79	7	3582
2017	Term	45	37	9	1	2	6	0	87	3	98
2017	Casual	60	26	4	1	0	8	1	95	1	86
2017	Student	62	28	4	3	1	2	0	92	4	105
2014	Indeterminate (permanent)	36	38	14	5	3	4	0	77	8	3244
2014	Term	59	24	7	6	3	1	0	84	9	82
2014	Casual	62	28	7	1	1	0	1	91	3	74
2014	Student	61	35	2	2	0	0	0	96	2	53

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	33	14	4	2	4	1	80	6	3917
2020	Term	53	30	10	2	2	4	0	85	5	185
2020	Casual	62	16	3	3	1	14	0	91	6	55
2019	Indeterminate (permanent)	38	36	15	4	2	4	1	77	7	3516
2019	Term	56	21	16	3	0	4	1	80	3	147
2019	Casual	54	24	12	0	0	8	1	87	0	56
2019	Student	51	27	8	1	1	9	2	88	2	96
2018	Indeterminate (permanent)	37	35	17	4	2	5	1	76	6	3351
2018	Term	52	31	12	2	0	3	0	86	2	105
2018	Casual	56	24	4	3	0	13	0	92	4	77
2018	Student	57	24	8	4	1	7	0	86	6	76
2017	Indeterminate (permanent)	34	36	17	4	3	6	1	75	7	3581
2017	Term	41	33	11	2	0	10	2	85	2	96
2017	Casual	48	26	3	1	1	15	5	93	3	86
2017	Student	51	25	11	3	2	7	1	84	5	105
2014	Indeterminate (permanent)	38	35	15	4	2	6	1	77	7	3244
2014	Term	58	24	10	2	2	4	0	85	5	82
2014	Casual	62	21	12	1	0	3	1	86	1	74
2014	Student	54	27	11	4	0	4	0	84	4	53

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	33	14	3	2	5	1	80	5	3936
2020	Term	49	28	13	3	3	4	0	80	6	187
2020	Casual	49	17	6	3	1	19	5	86	6	55

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	30	10	5	4	3	1	81	9	3922
2020	Term	55	30	6	3	2	3	0	88	5	187
2020	Casual	69	14	8	2	0	5	3	89	2	55

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	29	7	4	2	0	0	87	6	3931
2020	Term	69	25	4	1	1	0	0	94	3	186
2020	Casual	83	11	2	3	2	0	0	93	5	55
2019	Indeterminate (permanent)	47	34	10	5	3	0	0	81	9	3531
2019	Term	67	26	4	1	1	0	0	94	2	148
2019	Casual	67	25	3	0	4	0	1	93	4	56
2019	Student	71	24	3	1	1	0	0	95	2	96
2018	Indeterminate (permanent)	46	37	10	4	3	0	0	83	7	3338
2018	Term	61	32	4	0	1	1	0	94	1	106
2018	Casual	71	21	4	3	1	0	0	92	4	77
2018	Student	83	16	1	0	0	0	0	99	0	75
2017	Indeterminate (permanent)	43	39	9	5	3	0	0	82	8	3583
2017	Term	64	26	6	2	0	1	1	92	2	97
2017	Casual	68	28	2	1	0	0	0	97	1	86
2017	Student	74	16	5	3	0	1	0	92	3	105
2014	Indeterminate (permanent)	45	37	9	5	4	0	0	82	9	3244
2014	Term	69	20	6	2	3	0	0	89	5	82
2014	Casual	77	14	5	1	0	0	2	93	1	74
2014	Student	79	17	4	0	0	0	0	96	0	53

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	29	12	5	3	0	0	80	8	3919
2020	Term	63	23	7	5	0	0	0	87	6	187
2020	Casual	77	16	2	2	2	1	2	95	3	55
2019	Indeterminate (permanent)	38	31	16	7	6	1	0	70	14	3528
2019	Term	56	29	9	3	3	0	0	85	6	148
2019	Casual	61	25	7	3	4	0	1	86	7	56
2019	Student	60	26	8	2	3	0	0	86	5	96
2018	Indeterminate (permanent)	37	32	16	8	6	1	0	70	14	3346
2018	Term	53	33	7	3	1	3	0	88	4	106
2018	Casual	64	21	10	2	2	0	0	86	4	77
2018	Student	71	20	7	3	0	0	0	91	3	75
2017	Indeterminate (permanent)	33	34	16	9	7	1	0	68	16	3582
2017	Term	52	31	10	3	2	1	1	85	5	98
2017	Casual	51	36	12	0	1	0	0	87	1	85
2017	Student	65	22	6	5	2	0	0	87	7	105
2014	Indeterminate (permanent)	32	35	16	9	7	1	0	68	16	3245
2014	Term	52	28	14	3	4	0	0	79	6	81
2014	Casual	61	17	13	5	1	0	2	80	7	74
2014	Student	56	34	6	4	0	0	0	91	4	53

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	31	11	6	3	0	0	80	9	3915
2020	Term	66	21	5	5	1	0	0	88	7	183
2020	Casual	75	21	2	2	0	0	0	97	2	55
2019	Indeterminate (permanent)	36	34	15	9	5	0	0	71	15	3515
2019	Term	53	33	7	5	2	0	0	86	7	145
2019	Casual	57	33	4	1	4	0	1	90	5	56
2019	Student	59	29	6	1	4	0	0	89	5	96
2018	Indeterminate (permanent)	35	35	16	9	5	0	0	70	14	3338
2018	Term	50	33	8	5	1	3	0	85	6	106
2018	Casual	64	18	11	4	1	0	2	84	5	75
2018	Student	69	22	7	3	0	0	0	91	3	74
2017	Indeterminate (permanent)	31	37	15	10	6	0	0	68	16	3586
2017	Term	54	31	10	1	3	0	1	86	4	98
2017	Casual	57	30	12	0	1	0	0	87	1	86
2017	Student	59	27	6	5	2	1	0	87	7	104
2014	Indeterminate (permanent)	31	37	15	10	7	1	0	68	16	3244
2014	Term	50	28	14	6	2	0	0	78	8	82
2014	Casual	60	21	14	3	1	0	1	81	4	74
2014	Student	60	31	6	4	0	0	0	91	4	53

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	25	14	7	5	2	1	73	12	3934
2020	Term	49	23	14	4	4	3	2	77	8	186
2020	Casual	56	16	13	5	0	8	2	80	5	55
2019	Indeterminate (permanent)	35	26	18	10	7	3	1	63	18	3535
2019	Term	43	24	17	6	6	3	0	70	12	148
2019	Casual	43	21	13	10	4	4	6	71	15	56
2019	Student	44	17	16	10	4	8	1	67	16	96
2018	Indeterminate (permanent)	33	27	18	11	7	3	1	63	19	3356
2018	Term	39	24	16	11	3	6	1	68	15	105
2018	Casual	45	15	18	9	2	5	5	67	13	77
2018	Student	43	20	16	14	4	3	0	65	19	76
2017	Indeterminate (permanent)	30	29	18	10	8	4	1	62	19	3582
2017	Term	46	26	12	5	3	8	0	78	9	98
2017	Casual	46	15	18	7	4	3	7	68	12	86
2017	Student	40	18	23	8	4	3	4	62	13	105
2014	Indeterminate (permanent)	32	28	17	10	8	4	1	63	19	3245
2014	Term	43	19	21	8	4	4	1	66	12	82
2014	Casual	48	23	11	3	8	1	5	76	12	74
2014	Student	39	18	17	19	2	4	2	60	22	53

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	24	41	35	3940
2020	Term	25	31	44	188
2020	Casual	28	43	29	55
2019	Indeterminate (permanent)	27	37	36	3538
2019	Term	31	32	37	148
2019	Casual	38	27	35	56
2019	Student	56	13	31	96
2018	Indeterminate (permanent)	25	39	36	3361
2018	Term	26	33	41	105
2018	Casual	41	25	34	77
2018	Student	48	16	36	77
2017	Indeterminate (permanent)	26	39	34	3582
2017	Term	25	25	50	98
2017	Casual	37	28	34	87
2017	Student	51	18	31	105
2014	Indeterminate (permanent)	28	38	34	3244
2014	Term	28	36	37	81
2014	Casual	44	25	31	73
2014	Student	42	26	32	53

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	19	36	35	4	1	6	957
2020	Term	8	15	20	9	48	0	47
2020	Casual	0	0	11	6	83	0	16
2019	Indeterminate (permanent)	17	29	39	7	0	7	987
2019	Term	0	14	21	8	51	5	47
2019	Casual	0	0	10	4	80	6	19
2019	Student	0	4	2	4	89	2	54
2018	Indeterminate (permanent)	18	30	36	7	0	9	869
2018	Term	0	24	34	3	35	3	29
2018	Casual	3	6	12	8	71	0	30
2018	Student	0	5	5	8	81	0	37
2017	Indeterminate (permanent)	21	33	34	5	0	7	946
2017	Term	4	30	20	11	25	9	24
2017	Casual	9	3	7	0	81	0	33
2017	Student	0	4	2	2	89	3	53
2014	Indeterminate (permanent)	19	38	27	10	9999	7	922
2014	Term	0	23	31	18	9999	28	22
2014	Casual	12	6	22	12	9999	49	32
2014	Student	0	0	27	9	9999	65	22

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	3935
2020	Term	6	94	188
2019	Indeterminate (permanent)	15	85	3532
2019	Term	12	88	147
2018	Indeterminate (permanent)	15	85	3365
2018	Term	12	88	106

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	388
2020	Term	43	57	11
2019	Indeterminate (permanent)	54	46	505
2019	Term	47	53	17
2018	Indeterminate (permanent)	51	49	495
2018	Term	68	32	13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	60	40	388
2020	Term	46	54	11
2019	Indeterminate (permanent)	60	40	505
2019	Term	35	65	17
2018	Indeterminate (permanent)	59	41	495
2018	Term	32	68	13

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	388
2019	Indeterminate (permanent)	8	92	505
2019	Term	0	100	17
2018	Indeterminate (permanent)	6	94	495

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	388
2020	Term	100	11
2019	Term	100	17
2018	Term	100	13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	388
2019	Indeterminate (permanent)	6	94	505
2018	Indeterminate (permanent)	5	95	495

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	388
2019	Indeterminate (permanent)	8	92	505
2018	Indeterminate (permanent)	9	91	495
2018	Term	0	100	13

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	388
2019	Indeterminate (permanent)	3	97	505
2018	Indeterminate (permanent)	5	95	495

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	40	60	388
2020	Term	58	42	11
2019	Indeterminate (permanent)	39	61	500
2018	Indeterminate (permanent)	38	62	493

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	39	61	388
2019	Indeterminate (permanent)	43	57	500
2019	Term	26	74	16
2018	Indeterminate (permanent)	41	59	493

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	48	52	388
2019	Indeterminate (permanent)	47	53	500
2019	Term	34	66	16
2018	Indeterminate (permanent)	50	50	493

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	40	60	388
2019	Indeterminate (permanent)	42	58	500
2019	Term	39	61	16
2018	Indeterminate (permanent)	39	61	493
2018	Term	43	57	13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	388
2019	Indeterminate (permanent)	37	63	500
2018	Indeterminate (permanent)	38	62	493

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	53	47	388
2019	Indeterminate (permanent)	55	45	500
2019	Term	55	45	16
2018	Indeterminate (permanent)	54	46	493

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	388
2019	Indeterminate (permanent)	35	65	500
2018	Indeterminate (permanent)	31	69	493
2018	Term	34	66	13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	11
2019	Indeterminate (permanent)	2	98	500
2019	Term	0	100	16
2018	Indeterminate (permanent)	1	99	493
2018	Term	0	100	13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	388
2020	Term	0	100	11
2019	Indeterminate (permanent)	10	90	500
2018	Indeterminate (permanent)	9	91	493

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	388
2020	Term	0	100	11
2019	Indeterminate (permanent)	9	91	500
2019	Term	0	100	16
2018	Indeterminate (permanent)	9	91	493

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	388
2020	Term	43	57	11
2019	Indeterminate (permanent)	48	52	500
2019	Term	29	71	16
2018	Indeterminate (permanent)	44	56	493

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	24	76	388
2019	Indeterminate (permanent)	22	78	500
2018	Indeterminate (permanent)	24	76	493

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	16	84	388
2019	Indeterminate (permanent)	15	85	500
2018	Indeterminate (permanent)	14	86	493

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	51	49	388
2020	Term	43	57	11
2019	Indeterminate (permanent)	53	47	496
2019	Term	57	43	15
2018	Indeterminate (permanent)	56	44	494

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	388
2019	Indeterminate (permanent)	29	71	496
2018	Indeterminate (permanent)	26	74	494

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	388
2019	Indeterminate (permanent)	11	89	496
2019	Term	0	100	15
2018	Indeterminate (permanent)	9	91	494

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	388
2019	Indeterminate (permanent)	24	76	496
2018	Indeterminate (permanent)	18	82	494
2018	Term	0	100	13

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	388
2019	Indeterminate (permanent)	7	93	496
2018	Indeterminate (permanent)	6	94	494
2018	Term	0	100	13

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	388
2019	Indeterminate (permanent)	8	92	496
2019	Term	0	100	15
2018	Indeterminate (permanent)	6	94	494
2018	Term	0	100	13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	388
2019	Indeterminate (permanent)	11	89	496
2018	Indeterminate (permanent)	15	85	494
2018	Term	0	100	13

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	388
2020	Term	0	100	11
2019	Indeterminate (permanent)	12	88	496
2018	Indeterminate (permanent)	12	88	494

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	28	72	388
2019	Indeterminate (permanent)	25	75	496
2018	Indeterminate (permanent)	24	76	494

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	361
2019	Indeterminate (permanent)	8	92	457
2019	Term	31	69	15
2018	Indeterminate (permanent)	10	90	462

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	361
2019	Indeterminate (permanent)	21	79	457
2019	Term	41	59	15
2018	Indeterminate (permanent)	18	82	462

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	361
2019	Indeterminate (permanent)	8	92	457
2018	Indeterminate (permanent)	6	94	462

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	361
2019	Indeterminate (permanent)	6	94	457
2018	Indeterminate (permanent)	9	91	462
2018	Term	0	100	13

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	361
2019	Indeterminate (permanent)	10	90	457
2018	Indeterminate (permanent)	11	89	462

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	361
2019	Indeterminate (permanent)	9	91	457
2018	Indeterminate (permanent)	8	92	462

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	361
2019	Indeterminate (permanent)	10	90	457
2019	Term	0	100	15
2018	Indeterminate (permanent)	13	87	462

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	361
2019	Indeterminate (permanent)	8	92	457
2018	Indeterminate (permanent)	10	90	462
2018	Term	0	100	13

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	361
2019	Indeterminate (permanent)	10	90	457
2018	Indeterminate (permanent)	10	90	462
2018	Term	0	100	13

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	31	69	361
2019	Indeterminate (permanent)	29	71	457
2019	Term	35	65	15
2018	Indeterminate (permanent)	30	70	462

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	361
2019	Indeterminate (permanent)	9	91	457
2018	Indeterminate (permanent)	9	91	462

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	361
2019	Indeterminate (permanent)	48	52	457
2019	Term	35	65	15
2018	Indeterminate (permanent)	45	55	462

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	361
2019	Indeterminate (permanent)	3	97	457
2019	Term	0	100	15
2018	Indeterminate (permanent)	2	98	462
2018	Term	0	100	13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	59	41	361
2019	Indeterminate (permanent)	60	40	457
2018	Indeterminate (permanent)	53	47	462
2018	Term	36	64	13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	361
2019	Indeterminate (permanent)	5	95	457
2019	Term	0	100	15
2018	Indeterminate (permanent)	3	97	462
2018	Term	0	100	13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	361
2019	Indeterminate (permanent)	13	87	457
2018	Indeterminate (permanent)	14	86	462

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	19	18	5	5	27	6	58	16	3929
2020	Term	28	19	14	2	2	27	9	73	5	187
2020	Casual	33	7	5	0	0	37	18	88	0	55
2020	Student	28	4	13	2	2	34	17	65	9	47
2019	Indeterminate (permanent)	16	16	21	7	7	26	6	48	22	3532
2019	Term	29	8	17	2	4	25	15	61	11	148
2019	Casual	22	9	19	1	0	29	19	61	3	56
2019	Student	24	13	6	1	1	31	24	81	5	96
2018	Indeterminate (permanent)	16	18	24	7	7	24	5	48	19	3351
2018	Term	21	17	16	5	4	29	8	60	13	106
2018	Casual	22	15	15	4	2	31	11	64	11	77
2018	Student	18	14	11	3	0	41	13	71	6	76
2017	Indeterminate (permanent)	15	19	21	7	8	25	7	50	21	3584
2017	Term	17	24	10	4	0	28	16	75	7	98
2017	Casual	22	9	6	1	1	45	15	79	6	86
2017	Student	22	7	9	4	1	35	23	68	12	105
2014	Indeterminate (permanent)	15	18	20	7	8	26	7	48	22	3243
2014	Term	25	13	22	2	1	22	14	60	6	82
2014	Casual	26	8	18	3	3	23	20	60	9	74
2014	Student	28	10	11	0	2	25	24	75	4	53

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	31	15	5	4	8	1	74	9	3931
2020	Term	44	32	8	3	2	10	1	85	6	188
2020	Casual	46	17	5	0	2	25	6	90	2	55
2020	Student	43	28	11	0	4	11	4	83	5	47
2019	Indeterminate (permanent)	31	30	18	7	5	9	1	67	13	3532
2019	Term	47	19	16	2	2	11	3	76	6	148
2019	Casual	43	25	15	4	0	13	0	78	4	56
2019	Student	42	24	6	2	0	22	4	89	3	96
2018	Indeterminate (permanent)	29	32	19	6	5	8	1	66	13	3352
2018	Term	38	31	12	3	2	13	1	80	6	106
2018	Casual	38	27	10	0	2	22	0	84	3	76
2018	Student	39	25	8	3	0	22	3	86	4	76
2017	Indeterminate (permanent)	26	32	19	7	6	10	1	65	14	3579
2017	Term	36	31	6	3	0	21	3	88	4	98
2017	Casual	32	26	5	1	1	28	7	89	4	85
2017	Student	33	25	11	4	1	22	5	79	7	105
2014	Indeterminate (permanent)	24	30	21	6	6	12	1	62	14	3242
2014	Term	40	30	17	5	1	7	0	75	7	82
2014	Casual	39	18	13	1	0	17	11	80	2	74
2014	Student	37	19	11	2	0	26	4	81	3	53

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	3932
2020	Term	3	97	188
2020	Casual	0	100	55
2019	Indeterminate (permanent)	8	92	3538
2019	Term	7	93	148
2018	Indeterminate (permanent)	7	93	3356

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	259
2019	Indeterminate (permanent)	41	59	257
2018	Indeterminate (permanent)	39	61	233

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	71	29	259
2019	Indeterminate (permanent)	74	26	257
2019	Term	43	57	10
2018	Indeterminate (permanent)	75	25	233

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	2	98	259
2019	Indeterminate (permanent)	4	96	257
2019	Term	0	100	10
2018	Indeterminate (permanent)	4	96	233

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	259
2019	Term	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	259
2019	Indeterminate (permanent)	9	91	257
2019	Term	0	100	10
2018	Indeterminate (permanent)	7	93	233

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	259
2019	Indeterminate (permanent)	6	94	257
2018	Indeterminate (permanent)	5	95	233

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	259
2019	Indeterminate (permanent)	9	91	257
2018	Indeterminate (permanent)	8	92	233

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	22	78	259
2019	Indeterminate (permanent)	24	76	252
2018	Indeterminate (permanent)	15	85	233

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	259
2019	Indeterminate (permanent)	18	82	252
2018	Indeterminate (permanent)	19	81	233

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	259
2019	Indeterminate (permanent)	16	84	252
2018	Indeterminate (permanent)	7	93	233

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	259
2019	Indeterminate (permanent)	6	94	252
2018	Indeterminate (permanent)	5	95	233

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	259
2019	Indeterminate (permanent)	27	73	252
2018	Indeterminate (permanent)	28	72	233

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	29	71	259
2019	Indeterminate (permanent)	33	67	252
2018	Indeterminate (permanent)	29	71	233

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	259
2019	Indeterminate (permanent)	2	98	252
2018	Indeterminate (permanent)	2	98	233

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	259
2019	Indeterminate (permanent)	4	96	252

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	259
2019	Indeterminate (permanent)	8	92	252
2019	Term	0	100	10
2018	Indeterminate (permanent)	7	93	233

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	259
2019	Indeterminate (permanent)	12	88	252
2018	Indeterminate (permanent)	14	86	233

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	259
2019	Term	0	100	10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	259
2019	Indeterminate (permanent)	13	87	252
2019	Term	0	100	10
2018	Indeterminate (permanent)	10	90	233

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	259
2019	Indeterminate (permanent)	100	252
2019	Term	100	10

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	19	81	259
2019	Indeterminate (permanent)	22	78	252
2018	Indeterminate (permanent)	25	75	233

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	31	69	259
2019	Indeterminate (permanent)	31	69	247
2018	Indeterminate (permanent)	37	63	234

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	259
2019	Indeterminate (permanent)	17	83	247
2018	Indeterminate (permanent)	16	84	234

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	259
2019	Indeterminate (permanent)	5	95	247
2018	Indeterminate (permanent)	5	95	234

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	259
2019	Indeterminate (permanent)	19	81	247
2018	Indeterminate (permanent)	20	80	234

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	259
2019	Indeterminate (permanent)	3	97	247
2018	Indeterminate (permanent)	3	97	234

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	259
2019	Indeterminate (permanent)	8	92	247
2018	Indeterminate (permanent)	10	90	234

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	259
2019	Indeterminate (permanent)	7	93	247
2018	Indeterminate (permanent)	9	91	234

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	259
2019	Indeterminate (permanent)	9	91	247
2018	Indeterminate (permanent)	11	89	234

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	48	52	259
2019	Indeterminate (permanent)	46	54	247
2018	Indeterminate (permanent)	41	59	234

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	240
2019	Indeterminate (permanent)	6	94	210
2018	Indeterminate (permanent)	4	96	211

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	240
2019	Indeterminate (permanent)	14	86	210
2018	Indeterminate (permanent)	13	87	211

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	240
2019	Indeterminate (permanent)	3	97	210
2018	Indeterminate (permanent)	3	97	211

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	240
2019	Indeterminate (permanent)	3	97	210

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	240
2018	Indeterminate (permanent)	5	95	211

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	240
2019	Indeterminate (permanent)	6	94	210
2018	Indeterminate (permanent)	4	96	211

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	240
2019	Indeterminate (permanent)	6	94	210
2018	Indeterminate (permanent)	8	92	211

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	240
2019	Indeterminate (permanent)	8	92	210
2018	Indeterminate (permanent)	7	93	211

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	240
2019	Indeterminate (permanent)	7	93	210
2018	Indeterminate (permanent)	8	92	211

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	28	72	240
2019	Indeterminate (permanent)	25	75	210
2018	Indeterminate (permanent)	23	77	211

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	240
2019	Indeterminate (permanent)	6	94	210
2018	Indeterminate (permanent)	7	93	211

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	240
2019	Indeterminate (permanent)	41	59	210
2018	Indeterminate (permanent)	38	62	211

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	61	39	240
2019	Indeterminate (permanent)	67	33	210
2018	Indeterminate (permanent)	61	39	211

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	240
2019	Indeterminate (permanent)	4	96	210
2018	Indeterminate (permanent)	4	96	211

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	240
2019	Indeterminate (permanent)	11	89	210
2018	Indeterminate (permanent)	13	87	211

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	19	18	3	3	29	6	63	10	3933
2020	Term	33	18	12	2	2	27	7	76	6	186
2020	Casual	39	6	8	2	0	33	13	83	3	55
2019	Indeterminate (permanent)	17	15	22	4	4	31	7	52	13	3534
2019	Term	25	11	16	0	2	32	14	68	3	148
2019	Casual	18	9	15	0	4	31	23	60	8	56
2019	Student	24	9	9	0	0	37	20	78	0	95
2018	Indeterminate (permanent)	17	17	26	3	3	28	5	51	10	3353
2018	Term	30	13	16	1	2	29	9	70	5	106
2018	Casual	30	16	11	1	2	32	8	76	5	77
2018	Student	24	9	12	0	0	40	15	74	0	75
2017	Indeterminate (permanent)	16	18	22	3	3	32	7	54	9	3587
2017	Term	18	13	8	2	0	43	16	75	5	98
2017	Casual	22	14	11	0	1	33	18	74	3	87
2017	Student	24	7	11	3	0	34	22	69	7	105
2014	Indeterminate (permanent)	15	15	22	3	4	34	7	52	12	3241
2014	Term	25	13	17	3	1	30	11	65	7	82
2014	Casual	27	8	15	0	3	29	19	67	5	74
2014	Student	33	6	9	2	0	32	19	77	4	53

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	30	16	3	3	8	1	75	6	3932
2020	Term	49	28	8	2	3	8	1	86	6	187
2020	Casual	53	12	7	0	0	26	2	91	0	55
2020	Student	51	17	11	0	2	15	4	84	3	47
2019	Indeterminate (permanent)	32	28	19	4	3	12	1	70	9	3527
2019	Term	45	21	12	1	2	14	5	82	3	148
2019	Casual	38	19	11	2	4	22	4	76	8	55
2019	Student	45	22	7	1	0	19	6	89	1	96
2018	Indeterminate (permanent)	29	29	22	4	3	11	1	67	8	3351
2018	Term	44	26	14	1	2	13	1	80	3	106
2018	Casual	44	19	7	2	2	25	0	85	6	76
2018	Student	41	23	8	3	0	21	4	86	4	75
2017	Indeterminate (permanent)	28	31	19	4	3	14	2	70	7	3581
2017	Term	35	29	7	0	0	23	5	90	0	98
2017	Casual	38	23	6	1	1	23	8	88	3	87
2017	Student	34	23	13	0	1	16	12	80	1	105
2014	Indeterminate (permanent)	26	28	20	3	3	17	2	67	8	3241
2014	Term	40	27	14	4	1	14	0	77	6	82
2014	Casual	42	17	12	0	3	16	11	79	4	73
2014	Student	47	17	9	0	0	21	6	87	0	53

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	28	19	12	10	1	59	22	3943
2020	Term	44	19	15	13	9	0	63	22	187
2020	Casual	53	16	17	8	4	1	71	12	55

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	27	19	11	11	0	1	58	23	3927
2020	Term	34	20	25	8	12	1	0	55	20	187
2020	Casual	43	21	25	7	2	1	0	65	9	55
2019	Indeterminate (permanent)	21	27	20	13	18	0	1	48	31	3535
2019	Term	33	22	22	11	10	0	2	56	21	148
2019	Student	34	27	19	7	11	0	1	62	19	96
2018	Indeterminate (permanent)	20	24	22	14	17	0	1	45	32	3354
2018	Term	24	29	19	12	16	0	0	53	28	106
2018	Casual	28	32	20	9	8	1	1	62	17	76
2018	Student	27	27	27	10	8	0	0	55	18	77
2017	Indeterminate (permanent)	27	27	20	12	12	0	2	56	24	3571
2017	Term	24	26	18	10	14	0	8	54	26	98
2017	Casual	34	19	26	8	9	1	2	55	18	87
2017	Student	35	27	15	10	9	0	4	64	20	105

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	28	27	16	10	0	0	46	27	3937
2020	Term	35	32	21	8	5	0	0	66	12	186
2020	Casual	52	30	10	6	0	2	0	83	6	55
2019	Indeterminate (permanent)	17	30	26	15	11	0	0	48	26	3530
2019	Term	39	30	21	5	5	0	0	69	10	148
2019	Student	54	26	9	4	4	0	2	82	9	95
2018	Indeterminate (permanent)	15	27	29	17	12	0	1	42	29	3360
2018	Term	26	29	25	14	5	1	0	55	19	106
2018	Casual	30	39	17	9	1	1	4	72	11	76
2018	Student	30	36	27	5	1	0	0	66	6	77
2017	Indeterminate (permanent)	15	28	27	17	12	0	1	43	29	3578
2017	Term	35	23	22	13	4	1	2	60	18	98
2017	Casual	41	26	18	8	1	1	5	71	10	86
2017	Student	35	39	16	4	1	0	4	78	5	104

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	32	22	12	7	0	1	59	19	3928
2020	Term	50	28	11	7	1	0	3	81	8	184
2020	Casual	60	24	13	3	0	0	0	84	3	55
2019	Indeterminate (permanent)	25	33	22	11	7	0	1	59	18	3521
2019	Term	46	30	15	7	1	0	1	77	8	147
2019	Student	58	21	12	4	3	0	2	81	8	95
2018	Indeterminate (permanent)	21	31	26	13	8	0	1	53	21	3347
2018	Term	41	29	18	4	7	0	0	71	11	105
2018	Casual	44	34	9	8	1	1	3	82	9	75
2018	Student	47	34	13	4	1	0	1	82	5	77
2017	Indeterminate (permanent)	21	31	24	14	8	1	1	53	23	3570
2017	Term	39	27	15	10	3	2	4	70	14	98
2017	Casual	47	20	15	9	0	2	6	73	10	87
2017	Student	55	22	14	3	2	2	3	80	5	105

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	27	20	14	12	0	1	53	26	3921
2020	Term	46	24	16	6	8	0	0	70	14	186
2020	Casual	56	16	16	5	0	4	2	78	5	55
2019	Indeterminate (permanent)	21	27	23	15	14	0	1	48	29	3516
2019	Term	44	21	14	10	8	1	2	67	19	147
2019	Student	58	19	9	5	3	2	3	81	9	95
2018	Indeterminate (permanent)	18	26	24	17	13	1	1	45	30	3348
2018	Term	23	30	25	10	10	1	0	54	21	106
2018	Casual	42	26	17	9	3	1	2	70	12	76
2018	Student	43	23	19	8	1	1	4	70	10	77
2017	Indeterminate (permanent)	18	24	22	18	16	1	2	42	35	3577
2017	Term	34	31	10	11	7	3	3	69	20	97
2017	Casual	44	18	14	10	1	6	7	71	13	87
2017	Student	45	20	15	8	6	3	3	69	15	105

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	27	14	7	4	0	3	74	12	3913
2020	Term	65	19	6	3	0	0	6	90	4	187
2020	Casual	77	7	5	2	5	1	3	88	7	54
2019	Indeterminate (permanent)	49	27	12	5	4	0	4	79	9	3522
2019	Term	63	20	10	1	1	0	5	88	2	148
2019	Student	82	11	0	1	0	0	5	99	1	96
2018	Indeterminate (permanent)	44	27	14	5	3	0	5	76	9	3344
2018	Term	56	24	10	1	3	1	5	85	4	106
2018	Casual	70	12	5	3	0	2	7	90	4	76
2018	Student	63	18	8	3	0	0	8	89	3	76
2017	Indeterminate (permanent)	42	29	13	5	4	1	7	76	10	3566
2017	Term	63	15	8	3	0	1	10	88	3	97
2017	Casual	53	15	4	2	1	4	21	90	5	87
2017	Student	58	16	5	2	2	3	15	89	5	104

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	29	20	12	8	0	1	59	20	3932
2020	Term	40	24	18	10	8	0	0	64	18	185
2020	Casual	57	21	15	2	6	0	0	78	8	55
2019	Indeterminate (permanent)	33	31	19	9	7	0	1	64	17	3529
2019	Term	55	23	15	2	5	0	1	78	7	147
2019	Student	48	29	14	5	1	0	2	80	6	95
2018	Indeterminate (permanent)	31	29	21	10	7	0	1	61	18	3359
2018	Term	47	25	17	6	5	0	0	72	11	106
2018	Casual	47	33	10	2	8	0	0	80	10	75
2018	Student	41	30	20	4	4	0	1	72	8	76
2017	Indeterminate (permanent)	29	32	20	11	6	0	1	62	18	3576
2017	Term	48	31	16	2	1	0	1	80	3	97
2017	Casual	45	24	16	5	5	3	3	73	10	87
2017	Student	46	26	15	6	4	0	3	74	11	105

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	25	18	10	9	7	60	20	3922
2020	Term	46	19	16	4	7	8	70	12	187
2020	Casual	54	23	5	4	2	13	88	6	55
2020	Student	52	9	11	2	0	26	82	3	46

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	37	18	7	3	1	1	71	11	3923
2020	Term	50	32	12	3	2	0	2	83	5	187
2020	Casual	63	28	3	0	0	0	5	97	0	55
2020	Student	54	24	17	2	0	2	0	80	2	46
2019	Indeterminate (permanent)	27	38	19	9	6	0	1	66	15	3518
2019	Term	33	38	15	8	3	0	2	73	11	147
2019	Student	53	27	11	4	3	1	1	82	8	95
2018	Indeterminate (permanent)	23	37	23	10	5	1	1	61	15	3349
2018	Term	30	35	23	6	3	2	1	67	9	106
2018	Casual	38	27	13	9	1	3	8	73	12	77
2018	Student	45	31	16	3	3	1	1	79	5	77
2017	Indeterminate (permanent)	26	35	22	11	5	1	1	62	16	3571
2017	Term	37	40	11	6	2	1	3	80	9	96
2017	Casual	53	18	10	9	1	1	7	78	11	87
2017	Student	46	26	15	5	3	1	5	76	8	104

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	35	21	11	5	0	1	62	16	3920
2020	Term	43	31	15	6	4	0	0	75	10	187
2020	Casual	63	26	0	4	0	2	5	96	4	55
2020	Student	50	37	9	2	0	0	2	89	2	46
2019	Indeterminate (permanent)	20	35	24	13	7	0	1	55	21	3522
2019	Term	43	29	16	7	3	0	1	73	11	146
2019	Student	45	31	14	6	3	1	0	77	9	96
2018	Indeterminate (permanent)	19	33	26	14	7	1	1	52	21	3354
2018	Term	29	39	13	14	4	0	1	68	18	106
2018	Casual	35	37	10	6	4	4	4	79	10	77
2018	Student	35	32	23	5	3	0	1	68	8	77
2017	Indeterminate (permanent)	19	33	25	14	8	1	1	52	23	3570
2017	Term	40	37	12	9	1	0	1	77	10	97
2017	Casual	49	17	16	7	1	2	7	73	9	87
2017	Student	46	26	16	5	1	2	4	77	6	105

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	33	18	11	5	0	1	66	16	3920
2020	Term	42	30	16	7	4	0	1	73	11	187
2020	Casual	62	25	5	6	2	0	0	87	7	55
2020	Student	40	47	6	0	6	0	0	87	6	47
2019	Indeterminate (permanent)	26	33	21	12	8	0	1	59	20	3517
2019	Term	39	30	16	9	5	0	1	70	14	147
2019	Student	33	30	19	10	7	0	0	64	18	96
2018	Indeterminate (permanent)	22	34	22	13	7	1	1	57	21	3346
2018	Term	30	32	23	11	3	0	1	63	14	105
2018	Casual	32	39	14	7	5	1	2	73	13	76
2018	Student	39	27	19	10	4	0	0	66	14	77
2017	Indeterminate (permanent)	24	33	21	12	8	1	1	58	20	3575
2017	Term	37	33	17	9	2	0	2	72	11	97
2017	Casual	41	26	16	6	4	1	6	72	11	87
2017	Student	35	31	21	7	5	0	2	67	12	105

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	27	14	7	5	1	74	12	3906
2020	Term	54	24	13	5	3	0	79	8	184
2020	Casual	73	21	2	0	0	5	98	0	55
2020	Student	72	15	4	4	2	2	89	7	46
2019	Indeterminate (permanent)	43	27	14	8	6	1	72	15	3515
2019	Term	61	20	11	5	1	1	82	6	146
2019	Student	59	26	7	3	4	0	85	7	96

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	33	21	10	5	0	63	15	3911
2020	Term	37	27	19	10	6	0	64	17	186
2020	Casual	46	24	19	7	1	3	72	8	55
2020	Student	32	26	26	11	4	2	59	15	47

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	33	21	11	6	0	0	61	17	3922
2020	Term	39	34	14	6	6	0	0	74	12	187
2020	Casual	44	34	15	4	0	1	1	81	4	55
2020	Student	43	34	17	6	0	0	0	77	6	47
2019	Indeterminate (permanent)	30	32	20	11	6	0	1	63	17	3508
2019	Term	41	35	15	5	2	1	1	77	8	146
2019	Student	55	26	10	5	3	0	0	81	8	96
2018	Indeterminate (permanent)	24	31	24	13	7	0	1	55	20	3337
2018	Term	27	35	23	13	1	0	1	63	14	106
2018	Casual	35	36	17	3	5	1	3	74	8	77
2018	Student	34	35	16	12	4	0	0	69	16	77
2017	Indeterminate (permanent)	24	33	22	12	7	1	2	58	19	3570
2017	Term	40	30	17	8	1	0	3	72	10	96
2017	Casual	34	30	18	8	1	1	7	70	10	87
2017	Student	38	34	15	6	4	1	2	75	10	105

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	27	11	4	2	0	1	83	6	3894
2020	Term	56	22	11	7	3	0	0	79	10	187
2020	Casual	70	24	3	2	0	0	0	94	2	55
2019	Indeterminate (permanent)	52	26	13	5	3	0	1	79	8	3509
2019	Term	62	20	8	5	2	1	2	85	7	147
2019	Student	71	21	5	3	0	0	0	92	3	96
2018	Indeterminate (permanent)	51	26	12	5	4	0	2	79	8	3333
2018	Term	59	20	15	3	2	0	1	80	5	105
2018	Casual	67	19	3	4	2	1	5	91	6	75
2018	Student	65	19	12	1	1	0	1	85	3	75
2017	Indeterminate (permanent)	53	25	12	5	3	0	2	79	8	3578
2017	Term	63	22	8	2	2	0	2	88	4	98
2017	Casual	68	17	7	1	1	0	6	90	2	87
2017	Student	67	14	9	3	2	0	4	85	5	105

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	37	20	7	3	0	70	10	3913
2020	Term	39	37	16	5	3	0	76	8	183
2020	Casual	50	33	9	6	0	2	85	6	55

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	72	17	5	1	1	1	4	93	2	3914
2020	Term	76	12	6	5	1	0	1	89	6	184
2020	Casual	79	7	6	0	1	0	7	92	2	55
2019	Indeterminate (permanent)	71	13	5	2	2	1	6	90	4	3513
2019	Term	74	10	4	3	1	0	7	91	5	144
2019	Student	85	4	4	3	0	0	3	92	3	96
2018	Indeterminate (permanent)	67	16	6	3	2	1	5	88	5	3338
2018	Term	76	13	3	1	1	1	5	94	2	106
2018	Casual	70	19	1	0	0	1	9	99	0	77
2018	Student	70	13	7	4	0	1	5	89	4	76

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	78	10	4	2	2	1	3	91	5	3903
2020	Term	88	4	3	2	2	0	2	93	4	184
2020	Casual	93	2	0	2	0	0	3	98	2	54
2019	Indeterminate (permanent)	70	12	6	4	5	1	2	85	9	3526
2019	Term	78	8	2	4	3	1	4	91	8	147
2019	Student	93	2	2	0	1	0	2	97	1	95
2018	Indeterminate (permanent)	67	15	7	3	4	1	3	86	7	3342
2018	Term	72	14	2	4	6	1	2	88	10	106
2018	Casual	73	12	1	3	3	1	6	92	6	77
2018	Student	86	4	4	1	0	1	4	94	1	76
2017	Indeterminate (permanent)	69	14	7	4	3	1	3	86	7	3577
2017	Term	80	10	5	0	0	1	3	94	0	98
2017	Casual	83	3	3	1	4	0	6	91	5	86
2017	Student	85	6	2	3	1	0	4	94	4	105

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	67	21	6	2	2	0	1	90	4	3891
2020	Term	75	17	4	2	0	0	2	94	2	181
2020	Casual	89	5	2	0	0	0	5	98	0	55
2019	Indeterminate (permanent)	54	27	11	4	3	0	1	82	7	3509
2019	Term	65	18	6	4	3	0	4	86	7	148
2019	Student	71	21	7	0	1	0	0	92	1	96
2018	Indeterminate (permanent)	52	28	11	4	3	0	1	82	7	3358
2018	Term	58	21	10	3	5	1	1	81	9	106
2018	Casual	76	13	3	2	3	0	3	92	5	77
2018	Student	77	13	8	1	1	0	0	90	3	77
2017	Indeterminate (permanent)	54	28	10	4	3	0	2	83	6	3575
2017	Term	69	21	7	0	1	0	2	92	1	97
2017	Casual	74	15	3	2	1	0	5	94	4	86
2017	Student	74	13	5	2	2	0	4	91	4	104

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	17	8	4	4	0	1	84	8	3909
2020	Term	77	11	4	3	3	0	1	90	6	186
2020	Casual	86	6	5	0	0	0	3	95	0	55
2019	Indeterminate (permanent)	59	18	9	5	6	0	1	79	11	3512
2019	Term	71	16	5	4	2	0	3	89	6	146
2019	Student	81	8	4	1	5	0	0	89	6	95
2018	Indeterminate (permanent)	55	21	12	6	5	0	1	77	11	3347
2018	Term	60	20	8	3	7	1	1	82	10	105
2018	Casual	79	11	6	2	2	0	0	90	4	76
2018	Student	80	7	4	5	3	0	1	88	8	76
2017	Indeterminate (permanent)	58	21	9	5	5	0	2	81	10	3577
2017	Term	77	16	5	0	0	0	2	95	0	97
2017	Casual	82	8	6	0	0	0	5	94	0	87
2017	Student	80	7	4	3	2	1	4	91	5	104

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	11	4	1	1	0	22	92	3	3920
2020	Term	78	3	1	0	1	0	16	97	2	185
2020	Casual	80	0	0	0	0	0	20	100	0	55
2019	Indeterminate (permanent)	55	13	5	2	1	0	24	89	4	3493
2019	Term	69	7	2	1	2	1	20	95	3	146
2019	Student	80	1	1	0	0	0	18	99	0	93
2018	Indeterminate (permanent)	50	13	6	2	1	0	28	87	4	3332
2018	Term	59	2	3	0	1	0	34	93	1	105
2018	Casual	71	1	1	2	0	1	24	96	2	77
2018	Student	72	0	1	1	0	0	25	96	2	75
2017	Indeterminate (permanent)	52	13	5	2	1	0	26	88	5	3576
2017	Term	65	8	2	1	1	0	23	95	3	98
2017	Casual	68	1	1	1	0	1	28	97	2	85
2017	Student	75	3	0	0	1	0	21	99	1	104

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	21	7	2	1	0	3	90	3	3930
2020	Term	78	12	3	2	1	0	3	94	3	186
2020	Casual	94	2	0	2	0	0	3	98	2	55
2019	Indeterminate (permanent)	64	21	8	2	1	0	3	88	3	3506
2019	Term	74	14	4	2	1	0	5	93	3	148
2019	Student	86	9	3	0	0	0	1	97	0	96
2018	Indeterminate (permanent)	59	23	9	2	2	0	5	87	4	3339
2018	Term	61	14	10	3	0	0	12	86	3	106
2018	Casual	78	11	0	4	0	0	7	96	4	77
2018	Student	78	9	5	1	1	0	5	92	3	77
2017	Indeterminate (permanent)	62	21	8	2	1	1	6	88	4	3558
2017	Term	69	14	6	2	0	0	8	91	3	98
2017	Casual	73	13	0	1	0	1	11	99	1	85
2017	Student	80	8	6	1	1	1	4	92	2	105

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	71	18	6	2	2	1	2	90	4	3934
2020	Term	30	18	17	15	19	1	1	49	34	187
2020	Casual	30	28	18	5	17	1	2	59	23	55
2019	Indeterminate (permanent)	76	14	4	1	1	0	3	93	3	3519
2019	Term	31	21	16	11	20	0	2	53	32	148
2019	Student	67	13	8	7	4	0	1	80	12	96
2018	Indeterminate (permanent)	72	16	5	2	1	1	3	92	3	3351
2018	Term	23	13	21	13	30	0	1	36	43	106
2018	Casual	29	21	17	11	21	0	0	50	33	77
2018	Student	52	10	8	16	10	0	4	65	27	77
2017	Indeterminate (permanent)	71	17	5	2	1	0	4	91	3	3575
2017	Term	28	21	21	14	13	1	2	50	28	98
2017	Casual	34	11	16	18	13	0	7	49	33	86
2017	Student	58	10	15	6	5	2	5	73	11	105

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	31	15	5	2	0	1	78	7	3936
2020	Term	54	22	16	5	2	0	0	76	8	186
2020	Casual	65	15	15	3	1	0	1	80	4	55
2019	Indeterminate (permanent)	53	27	12	4	2	0	2	82	6	3518
2019	Term	61	27	7	2	0	1	2	91	2	148
2019	Student	55	29	13	2	1	0	0	84	3	96
2018	Indeterminate (permanent)	47	32	13	4	2	0	3	81	6	3348
2018	Term	54	23	17	4	1	0	2	78	5	105
2018	Casual	59	22	12	7	0	0	0	81	7	77
2018	Student	52	26	13	5	3	0	1	79	8	77
2017	Indeterminate (permanent)	51	30	12	3	2	0	2	83	5	3576
2017	Term	61	24	9	3	0	0	3	87	3	98
2017	Casual	64	15	10	0	5	1	4	84	5	85
2017	Student	63	19	8	4	2	1	4	86	6	105

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	42	21	5	3	0	71	8	3934
2020	Term	37	39	16	5	3	0	76	8	188
2020	Casual	53	31	12	2	0	2	85	2	55

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	36	34	11	4	0	0	51	15	3934
2020	Term	24	38	29	5	4	0	0	62	9	188
2020	Casual	33	44	22	2	0	0	0	77	2	55
2019	Indeterminate (permanent)	14	36	33	12	4	0	0	51	16	3537
2019	Term	23	39	32	5	1	0	0	62	6	147
2019	Student	31	43	22	2	2	0	0	74	4	96
2018	Indeterminate (permanent)	12	33	38	12	4	0	0	46	17	3366
2018	Term	15	41	34	7	3	0	0	56	10	106
2018	Casual	27	37	25	7	4	0	0	64	11	77
2018	Student	36	37	25	3	0	0	0	72	3	76
2017	Indeterminate (permanent)	11	32	39	13	5	0	0	43	18	3588
2017	Term	20	43	27	7	0	1	1	65	7	98
2017	Casual	23	37	33	3	1	0	2	62	5	87
2017	Student	29	47	20	4	0	0	1	76	4	105

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	18	39	23	9	0	0	32	28	3928
2020	Term	6	12	35	33	14	0	0	48	17	187
2020	Casual	0	6	21	43	29	0	2	73	6	55
2019	Indeterminate (permanent)	9	18	38	24	10	0	0	35	27	3503
2019	Term	2	16	36	25	21	0	1	46	18	145
2019	Student	5	8	40	25	22	0	0	47	14	96
2018	Indeterminate (permanent)	9	19	39	23	10	0	0	33	28	3338
2018	Term	4	19	33	26	16	0	1	43	23	105
2018	Casual	1	9	31	38	21	0	0	59	10	77
2018	Student	3	9	30	34	25	0	0	58	12	77
2017	Indeterminate (permanent)	7	19	40	23	10	0	0	33	27	3577
2017	Term	2	8	39	29	22	0	0	51	10	96
2017	Casual	6	1	31	34	27	0	1	62	7	87
2017	Student	5	5	30	29	29	2	1	59	9	105

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	37	11	4	2	1	0	84	5	3929
2020	Term	49	36	9	3	1	2	0	87	4	187
2020	Casual	52	27	11	3	0	5	2	85	3	55
2019	Indeterminate (permanent)	25	38	19	9	5	3	0	66	14	3519
2019	Term	27	36	16	10	2	9	0	69	13	148
2019	Student	32	27	14	14	3	10	0	66	19	96
2018	Indeterminate (permanent)	24	39	21	8	4	4	0	65	13	3353
2018	Term	28	39	18	8	2	4	0	70	11	104
2018	Casual	25	29	22	4	5	13	2	64	11	77
2018	Student	19	34	19	13	3	12	0	60	18	77
2017	Indeterminate (permanent)	16	34	23	11	8	8	0	55	21	3584
2017	Term	22	30	17	9	4	15	2	63	16	98
2017	Casual	17	16	18	12	5	29	3	48	25	87
2017	Student	18	28	13	16	8	16	1	55	28	105

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	34	12	8	3	2	0	76	11	3915
2020	Term	47	30	11	6	3	3	0	79	9	187
2020	Casual	53	16	16	3	0	8	4	78	3	55

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	27	10	10	8	1	71	18	3919
2020	Term	50	28	10	7	5	1	78	12	186
2020	Casual	57	29	9	5	0	0	86	5	55

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	26	11	4	3	2	0	81	7	3917
2020	Term	60	25	7	3	1	2	1	88	5	187
2020	Casual	63	22	6	2	0	8	0	92	2	55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	33	14	8	4	1	0	74	12	3931
2020	Term	52	32	7	7	2	1	0	84	9	187
2020	Casual	71	19	5	4	2	0	0	90	6	55
2019	Indeterminate (permanent)	23	36	19	13	8	2	0	60	21	3530
2019	Term	32	38	16	8	2	4	0	72	11	148
2019	Student	34	42	11	9	0	3	0	78	10	96
2018	Indeterminate (permanent)	22	37	20	12	7	2	0	60	19	3358
2018	Term	29	44	11	8	4	4	0	76	13	105
2018	Casual	30	42	12	5	4	6	0	78	9	77
2018	Student	38	32	17	4	1	8	0	76	6	77
2017	Indeterminate (permanent)	16	39	20	14	9	3	0	56	23	3578
2017	Term	29	41	13	8	3	5	0	74	12	98
2017	Casual	29	38	19	5	0	8	1	74	5	86
2017	Student	31	36	17	8	3	5	0	70	12	105

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	38	8	6	2	0	84	8	3940
2020	Term	58	32	5	2	1	1	91	4	188
2020	Casual	70	19	5	4	0	2	91	4	55

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	37	9	5	2	1	84	7	3915
2020	Term	60	28	6	3	1	1	90	4	184
2020	Casual	61	21	12	4	0	2	84	4	54

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	35	14	5	2	1	1	78	7	3909
2020	Term	46	31	14	3	2	1	3	80	5	186
2020	Casual	52	15	19	5	2	3	4	73	7	55

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	32	10	3	2	1	1	84	6	3922
2020	Term	63	26	6	1	3	1	0	90	4	187
2020	Casual	61	19	8	0	0	3	10	91	0	55

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	67	18	5	1	0	6	2	94	1	3938
2020	Term	77	16	1	0	1	4	1	97	1	187
2020	Casual	81	10	3	0	0	3	2	97	0	54

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	31	7	3	1	1	0	89	4	3917
2020	Term	61	28	5	3	1	0	1	91	4	186
2020	Casual	54	22	3	8	0	6	7	87	10	55

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	27	8	6	4	1	82	10	3926
2020	Term	62	27	6	2	2	1	90	4	186
2020	Casual	64	28	4	4	0	0	92	4	55

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	59	26	8	4	3	1	0	86	6	3925
2020	Term	65	27	4	3	1	0	0	92	4	187
2020	Casual	71	17	6	2	2	1	2	91	3	55
2020	Student	72	19	4	2	0	2	0	93	2	47

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	46	14	12	3	1	1	71	15	1078
2019	Indeterminate (permanent)	17	44	17	13	5	3	2	64	18	958

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	95	5	1077

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	35	17	14	6	0	0	63	21	1028

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	3921
2020	Term	9	91	186
2020	Casual	3	97	54

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	3924
2020	Term	7	93	188
2020	Casual	4	96	54
2019	Indeterminate (permanent)	15	85	3535
2019	Term	13	87	147
2019	Student	11	89	95
2017	Indeterminate (permanent)	15	85	3579
2017	Term	11	89	97
2017	Casual	6	94	87
2017	Student	7	93	105
2014	Indeterminate (permanent)	14	86	3239
2014	Term	6	94	82
2014	Casual	11	89	73
2014	Student	11	89	53

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	408
2020	Term	50	50	14

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	78	22	409
2020	Term	73	27	14
2019	Indeterminate (permanent)	79	21	542
2019	Term	90	10	18
2017	Indeterminate (permanent)	77	23	533
2017	Term	88	12	10
2014	Indeterminate (permanent)	73	27	442

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	29	10	6	1	0	1	83	7	319
2020	Term	70	9	0	22	0	0	0	78	22	10
2019	Indeterminate (permanent)	42	33	7	11	4	1	1	77	15	423
2019	Term	47	48	0	0	5	0	0	95	5	16
2017	Indeterminate (permanent)	49	34	6	8	2	1	0	84	10	411
2014	Indeterminate (permanent)	51	33	7	5	2	1	2	86	7	323

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	28	10	4	2	2	3	83	7	3927
2020	Term	52	32	7	3	1	2	2	88	5	188
2020	Casual	63	20	4	2	2	3	6	92	4	54

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	42	17	1	52	48	3943
2020	Term	36	43	17	4	54	46	188
2020	Casual	14	52	19	15	78	22	55

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	1581
2020	Term	50	50	67

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	15	15	21	37	1	4	23	62	1581
2020	Term	21	20	19	11	27	0	3	42	39	67

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	5	11	13	20	42	2	7	17	68	1583
2020	Term	11	25	10	16	30	0	8	39	50	67

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	17	13	9	9	2	10	64	20	3940
2020	Term	45	13	7	5	7	4	19	75	17	187
2020	Casual	44	8	2	2	2	4	39	92	5	55
2019	Indeterminate (permanent)	38	17	14	11	12	1	6	60	25	3501
2019	Term	45	13	17	6	8	1	10	65	16	144
2019	Student	53	18	9	1	1	0	18	86	3	95
2018	Indeterminate (permanent)	42	15	14	10	11	1	7	62	22	3356
2018	Term	42	19	13	9	8	0	8	67	19	105
2018	Casual	42	19	2	10	8	2	17	75	23	77
2018	Student	45	17	9	3	5	6	14	79	10	77

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Transport Canada by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack