2020 Public Service Employee Survey Results for Transport Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 44 4 7 2 0 0 88 9 4146
2020 Part-time 54 35 3 6 2 0 0 89 8 83

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 77 17 3 1 1 0 0 95 3 4132
2020 Part-time 80 15 1 1 1 1 1 98 2 83
2017 Full-time 65 24 5 3 1 1 1 90 4 3756
2017 Part-time 76 20 2 0 1 2 0 97 1 109
2014 Full-time 67 23 5 2 1 1 1 91 4 3350
2014 Part-time 77 18 2 1 0 1 1 97 1 108

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 38 7 5 2 0 1 86 7 4133
2020 Part-time 50 32 11 6 0 1 0 83 6 83
2019 Full-time 42 36 7 10 5 0 0 78 15 3748
2019 Part-time 62 30 1 7 0 0 0 92 7 69
2017 Full-time 39 36 7 11 7 0 0 75 18 3764
2017 Part-time 55 38 3 3 0 0 1 94 3 109
2014 Full-time 40 36 7 10 7 0 0 76 17 3352
2014 Part-time 59 22 6 6 6 1 0 82 12 108

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 37 13 11 5 0 1 71 16 4127
2020 Part-time 51 24 11 8 2 0 4 78 10 82
2019 Full-time 25 36 13 16 10 0 0 61 25 3738
2019 Part-time 54 25 5 6 6 0 3 82 12 69
2017 Full-time 21 35 12 18 13 0 0 57 31 3766
2017 Part-time 41 37 14 4 3 0 1 79 7 110
2014 Full-time 27 38 11 14 9 0 0 66 23 3352
2014 Part-time 38 33 8 12 1 1 7 77 14 108

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 34 9 5 2 0 0 85 7 4104
2020 Part-time 59 29 6 3 3 0 0 88 5 83
2019 Full-time 42 37 10 7 3 0 0 79 10 3722
2019 Part-time 77 17 2 3 1 0 0 94 4 69
2017 Full-time 42 39 9 7 2 0 0 81 10 3757
2017 Part-time 63 29 5 2 1 0 1 92 3 109
2014 Full-time 43 40 9 6 3 0 0 83 9 3350
2014 Part-time 61 28 3 5 2 1 1 91 7 108

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 31 9 6 3 0 0 82 9 4125
2020 Part-time 67 26 4 1 0 0 2 95 2 83
2019 Full-time 49 31 8 7 4 0 0 80 11 3743
2019 Part-time 74 19 4 0 1 0 2 95 1 68
2017 Full-time 45 33 10 7 5 0 0 79 11 3756
2017 Part-time 62 25 9 1 0 0 3 90 1 110
2014 Full-time 39 35 11 9 6 1 1 74 15 3348
2014 Part-time 63 21 4 2 4 1 3 89 7 108

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 39 11 6 3 0 0 80 9 4138
2020 Part-time 50 30 11 6 4 0 0 80 9 83
2019 Full-time 36 39 12 8 5 0 0 75 13 3747
2019 Part-time 49 42 4 2 3 0 0 91 5 69
2017 Full-time 32 44 11 7 6 0 0 77 13 3763
2017 Part-time 43 39 11 4 4 0 0 82 8 109
2014 Full-time 31 43 11 8 6 0 0 74 15 3352
2014 Part-time 39 40 6 9 5 1 0 80 15 108

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 36 13 9 5 0 0 73 14 4140
2020 Part-time 56 27 4 12 0 0 2 84 12 83
2019 Full-time 31 37 15 10 7 0 0 68 17 3745
2019 Part-time 45 39 7 4 3 0 1 86 7 68
2017 Full-time 27 38 16 11 8 0 0 65 19 3765
2017 Part-time 51 34 10 2 2 1 1 86 4 110
2014 Full-time 25 35 16 13 10 0 0 61 23 3353
2014 Part-time 40 41 8 4 5 2 0 82 9 108

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 42 12 9 3 0 0 76 12 4117
2020 Part-time 42 43 5 6 3 0 0 85 9 83
2019 Full-time 29 42 13 11 5 0 0 71 16 3729
2019 Part-time 48 37 10 2 3 0 0 85 5 68
2017 Full-time 27 41 14 12 6 0 0 68 18 3760
2017 Part-time 41 42 11 5 1 0 0 83 6 110

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 37 8 4 2 0 0 85 6 4129
2020 Part-time 54 33 7 3 3 0 0 87 6 83
2019 Full-time 42 38 11 5 3 0 0 81 8 3730
2019 Part-time 48 37 7 6 0 0 2 87 6 68
2017 Full-time 38 40 11 7 4 0 0 78 11 3759
2017 Part-time 50 35 6 7 2 0 0 85 9 110
2014 Full-time 38 40 12 6 4 0 0 78 10 3353
2014 Part-time 46 37 9 3 3 1 0 85 6 108

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 35 13 8 5 0 0 75 12 4136
2020 Part-time 61 24 6 6 3 1 0 86 8 83
2019 Full-time 34 36 14 9 7 0 0 70 16 3737
2019 Part-time 48 33 8 7 4 0 0 81 11 68
2017 Full-time 29 38 14 10 8 0 0 67 18 3759
2017 Part-time 50 36 9 4 1 0 0 86 5 110

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 32 9 3 2 0 0 86 5 4112
2020 Part-time 59 27 6 5 2 1 0 87 7 79
2019 Full-time 50 34 10 3 2 0 0 84 5 3718
2019 Part-time 61 20 15 0 3 0 1 81 3 67
2017 Full-time 51 35 9 3 2 0 0 85 5 3758
2017 Part-time 57 28 9 3 2 0 1 86 5 110
2014 Full-time 60 28 8 3 2 0 0 88 4 3351
2014 Part-time 55 33 8 0 3 1 0 89 3 108

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 38 12 7 4 0 0 77 11 4119
2020 Part-time 45 43 7 5 1 0 0 87 5 83
2019 Full-time 33 39 13 10 6 0 0 72 15 3723
2019 Part-time 45 26 13 9 6 0 1 72 15 67
2017 Full-time 29 42 12 9 6 0 0 72 15 3752
2017 Part-time 35 51 7 5 1 0 1 87 6 110
2014 Full-time 26 42 12 12 8 0 0 68 20 3354
2014 Part-time 36 40 7 9 6 2 1 78 15 108

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 33 13 7 4 0 0 76 11 4131
2020 Part-time 47 39 7 1 6 0 0 87 6 83
2019 Full-time 36 35 14 9 6 0 0 71 15 3737
2019 Part-time 50 27 9 7 4 0 3 79 11 67
2017 Full-time 33 35 15 10 6 0 0 69 16 3751
2017 Part-time 46 33 14 4 1 0 1 81 5 109
2014 Full-time 31 35 15 10 8 0 0 66 19 3353
2014 Part-time 40 32 14 5 7 1 1 74 13 108

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 39 12 7 3 0 0 78 10 4097
2020 Part-time 56 29 7 5 3 0 0 86 7 83
2019 Full-time 32 40 13 10 5 0 0 72 15 3676
2019 Part-time 47 42 3 4 3 0 1 90 7 66
2017 Full-time 31 38 15 10 6 0 0 69 16 3755
2017 Part-time 56 30 9 3 0 0 1 87 3 110
2014 Full-time 31 37 14 10 7 0 0 68 17 3351
2014 Part-time 45 35 6 6 4 1 3 82 11 108

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 37 9 5 2 0 0 84 7 4129
2020 Part-time 67 24 3 5 2 0 0 91 7 82
2019 Full-time 41 40 11 5 3 0 0 81 8 3756
2019 Part-time 54 34 6 3 3 0 0 88 6 67
2017 Full-time 40 39 11 6 4 0 0 79 10 3753
2017 Part-time 54 32 8 4 2 0 0 87 6 110
2014 Full-time 40 39 12 6 3 0 0 79 9 3351
2014 Part-time 48 31 8 9 3 1 0 80 12 108

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 35 16 9 5 0 0 70 13 4126
2020 Part-time 54 32 11 3 0 0 0 86 3 83
2019 Full-time 35 34 18 8 5 0 0 69 13 3719
2019 Part-time 50 28 8 5 6 1 1 81 11 68
2017 Full-time 32 38 17 8 5 0 0 70 13 3767
2017 Part-time 54 37 5 2 0 0 1 92 3 109
2014 Full-time 28 35 19 9 7 0 1 64 16 3353
2014 Part-time 50 34 10 4 0 1 1 85 4 108

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 23 37 22 9 0 1 31 31 4131
2020 Part-time 3 9 32 33 22 0 2 55 12 83
2019 Full-time 9 26 38 18 7 1 1 26 36 3739
2019 Part-time 2 13 36 27 19 0 4 47 16 69
2017 Full-time 10 25 37 16 8 1 2 25 37 3750
2017 Part-time 4 14 32 28 13 1 8 45 19 109
2014 Full-time 12 27 36 16 6 1 2 23 40 3343
2014 Part-time 5 23 28 28 10 3 4 41 30 108

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 12 23 35 23 2 1 60 17 4118
2020 Part-time 2 7 15 40 35 0 2 76 9 83
2019 Full-time 9 18 27 27 16 2 1 44 28 3732
2019 Part-time 2 7 24 32 29 0 6 65 10 69
2017 Full-time 10 19 30 21 13 3 3 36 31 3736
2017 Part-time 4 13 17 18 30 6 11 59 21 108
2014 Full-time 11 19 29 22 12 3 3 36 33 3334
2014 Part-time 6 13 25 24 22 6 5 52 21 108

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 21 33 21 10 1 2 32 34 4122
2020 Part-time 5 18 28 22 22 4 2 47 23 82
2019 Full-time 16 25 32 17 8 1 1 25 42 3728
2019 Part-time 3 17 31 19 18 5 8 41 23 69
2017 Full-time 16 26 31 15 7 2 3 24 44 3748
2017 Part-time 9 16 26 21 18 1 9 43 28 109
2014 Full-time 20 28 30 13 5 2 3 19 50 3336
2014 Part-time 18 19 30 16 8 3 6 26 41 108

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 14 32 31 15 1 1 46 21 4109
2020 Part-time 1 7 19 30 43 0 0 73 8 83
2019 Full-time 7 16 33 30 13 1 1 43 23 3726
2019 Part-time 3 9 18 37 30 0 3 69 13 68
2017 Full-time 9 17 32 26 12 1 3 40 27 3726
2017 Part-time 3 4 22 29 33 1 8 68 8 108
2014 Full-time 10 19 33 25 9 1 2 35 30 3329
2014 Part-time 9 11 22 27 25 4 3 56 21 107

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 18 28 25 15 1 1 41 31 4119
2020 Part-time 5 10 17 29 37 0 2 67 15 83
2019 Full-time 15 22 27 20 13 2 2 34 38 3735
2019 Part-time 6 14 21 30 22 2 6 56 22 69
2017 Full-time 17 24 28 16 9 2 3 27 44 3741
2017 Part-time 6 11 25 17 24 4 12 49 21 108
2014 Full-time 21 26 27 14 7 2 3 23 49 3341
2014 Part-time 12 12 24 17 20 7 8 44 28 108

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 10 25 31 24 3 2 58 16 4111
2020 Part-time 5 9 11 27 37 6 5 72 15 83
2019 Full-time 10 16 27 25 17 3 2 44 28 3730
2019 Part-time 7 10 23 27 19 6 8 54 20 68
2017 Full-time 11 19 26 22 14 4 4 39 32 3745
2017 Part-time 6 13 14 18 23 11 16 55 26 109
2014 Full-time 9 16 28 25 14 3 5 43 28 3341
2014 Part-time 14 9 21 23 15 9 9 46 28 108

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 20 35 20 11 1 1 31 33 4109
2020 Part-time 5 11 26 29 24 3 2 56 16 83
2019 Full-time 16 24 33 16 8 2 1 25 41 3739
2019 Part-time 11 18 28 15 17 5 6 36 32 69
2017 Full-time 17 25 31 14 7 3 3 22 45 3745
2017 Part-time 8 16 27 17 18 4 11 41 28 110
2014 Full-time 20 27 30 13 6 2 3 19 49 3345
2014 Part-time 13 25 25 17 10 6 6 30 42 108

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 15 36 29 12 0 1 41 22 4132
2020 Part-time 5 22 27 23 18 1 4 44 28 83
2019 Full-time 10 19 33 25 12 1 1 37 30 3742
2019 Part-time 5 15 30 23 23 0 4 48 21 69
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 30 17 7 6 5 4 67 15 4142
2020 Part-time 36 37 3 7 5 9 4 84 13 82
2019 Full-time 29 30 16 9 8 4 4 65 19 3746
2019 Part-time 40 26 11 6 4 8 5 76 11 68
2017 Full-time 27 32 15 9 8 4 4 65 19 3759
2017 Part-time 42 29 10 4 1 4 11 82 6 110
2014 Full-time 30 31 15 9 9 4 3 65 19 3352
2014 Part-time 48 16 13 2 8 3 10 74 12 108

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 26 8 7 5 1 0 81 11 4126
2020 Part-time 72 16 4 5 1 1 0 89 7 82
2019 Full-time 47 29 8 8 7 1 0 77 15 3741
2019 Part-time 60 21 6 8 4 2 0 83 12 69
2017 Full-time 45 30 9 8 7 1 0 76 15 3759
2017 Part-time 62 21 8 5 1 2 2 86 6 110
2014 Full-time 44 29 9 8 8 1 0 75 16 3354
2014 Part-time 54 22 9 4 7 2 1 79 12 108

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 29 6 5 2 0 0 87 7 4120
2020 Part-time 75 18 4 2 1 0 0 93 3 83
2019 Full-time 50 32 8 7 4 0 0 81 11 3739
2019 Part-time 66 21 2 6 5 0 0 87 10 69
2017 Full-time 44 37 8 7 3 0 0 81 11 3756
2017 Part-time 67 23 4 3 2 0 1 92 5 110
2014 Full-time 42 39 8 7 4 0 0 81 10 3348
2014 Part-time 61 27 4 5 0 1 2 90 5 108

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 33 10 4 2 1 0 84 6 4114
2020 Part-time 60 26 7 6 0 1 0 87 6 83
2019 Full-time 44 37 11 5 3 1 0 81 8 3745
2019 Part-time 58 25 5 3 5 4 0 86 8 69

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 22 10 3 3 4 2 83 7 4133
2020 Part-time 53 18 8 6 3 10 2 81 11 83
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 25 12 4 2 1 2 82 6 4129
2020 Part-time 50 23 12 1 9 0 5 77 11 82
2019 Full-time 51 26 13 5 3 1 2 79 8 3749
2019 Part-time 48 18 8 6 5 5 11 78 13 69

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 30 11 7 4 0 0 78 11 4128
2020 Part-time 54 25 6 3 11 0 0 80 14 83
2019 Full-time 44 30 12 7 6 0 1 75 13 3753
2019 Part-time 55 25 2 10 6 1 1 82 16 69
2017 Full-time 40 34 11 8 5 1 1 76 13 3766
2017 Part-time 54 28 7 7 0 1 3 85 7 110
2014 Full-time 39 34 12 9 6 1 0 73 15 3353
2014 Part-time 49 33 7 3 6 1 2 84 9 108

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 24 11 5 4 2 2 79 9 4123
2020 Part-time 68 13 4 5 6 0 4 84 11 83

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 29 9 6 4 0 0 81 10 4132
2020 Part-time 55 25 5 5 5 1 3 83 11 82
2019 Full-time 46 30 10 7 6 0 1 76 13 3741
2019 Part-time 57 23 4 4 8 0 4 83 13 67
2017 Full-time 45 32 10 8 5 1 0 77 13 3767
2017 Part-time 58 27 5 3 3 1 3 89 6 110
2014 Full-time 42 32 10 9 6 1 0 75 15 3352
2014 Part-time 53 22 11 5 6 1 2 77 11 108

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 4142
2020 Part-time 58 42 83

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 16 7 2 2 3 9 87 5 4140
2020 Part-time 70 11 5 1 1 3 9 92 2 83

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 21 9 5 3 0 0 83 8 4140
2020 Part-time 72 18 2 4 5 0 0 90 8 83
2019 Full-time 53 26 9 6 5 0 0 79 11 3754
2019 Part-time 67 17 2 7 6 0 1 85 13 69
2017 Full-time 52 26 10 6 5 0 0 79 11 3756
2017 Part-time 72 18 6 4 1 0 0 89 5 110
2014 Full-time 48 28 11 7 6 0 0 76 12 3354
2014 Part-time 69 15 4 6 5 1 1 86 10 108
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 29 12 6 4 6 0 77 10 4141
2020 Part-time 63 20 2 5 1 9 0 91 6 83
2019 Full-time 32 32 16 8 7 6 0 68 15 3751
2019 Part-time 46 27 7 1 1 15 3 89 3 69
2017 Full-time 26 35 17 9 7 7 0 65 17 3766
2017 Part-time 47 30 7 3 1 11 1 88 4 110
2014 Full-time 25 35 16 9 8 7 0 65 18 3352
2014 Part-time 32 29 22 2 4 10 1 68 8 108

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 31 13 8 5 2 0 73 13 4128
2020 Part-time 57 24 2 5 3 8 0 89 9 83
2019 Full-time 28 33 17 11 8 2 0 62 20 3744
2019 Part-time 42 35 5 3 3 11 1 88 7 69
2017 Full-time 22 34 19 13 9 3 0 57 23 3765
2017 Part-time 47 27 10 6 2 8 1 80 8 110
2014 Full-time 21 33 19 13 11 2 0 56 25 3352
2014 Part-time 32 21 18 16 6 6 1 57 24 108

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 33 17 10 6 4 0 66 17 4130
2020 Part-time 53 21 5 8 3 10 0 83 12 82
2019 Full-time 20 30 21 15 9 5 0 53 25 3741
2019 Part-time 33 37 11 4 1 13 1 82 6 68
2017 Full-time 15 30 21 16 11 6 0 48 29 3760
2017 Part-time 33 28 12 6 2 17 1 75 11 110
2014 Full-time 15 31 21 16 12 5 0 48 30 3350
2014 Part-time 25 23 14 21 6 10 2 54 30 107

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 36 15 12 6 2 0 66 19 4140
2020 Part-time 53 32 8 0 4 3 0 88 4 83
2019 Full-time 17 31 19 18 11 3 0 50 30 3752
2019 Part-time 35 30 11 7 6 11 0 73 15 69
2017 Full-time 15 31 20 17 12 4 0 48 30 3759
2017 Part-time 34 32 12 7 3 11 2 75 11 110
2014 Full-time 15 32 20 16 13 3 0 49 31 3349
2014 Part-time 22 31 15 17 6 7 2 58 26 108

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 25 14 5 3 7 3 75 9 4135
2020 Part-time 47 27 10 5 3 8 1 81 8 83
2019 Full-time 40 23 13 5 4 11 3 74 11 3753
2019 Part-time 42 20 7 6 6 16 3 76 15 69
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 43 15 7 3 1 0 75 9 4139
2020 Part-time 45 33 12 2 7 2 0 79 9 83
2019 Full-time 23 42 19 10 5 2 0 66 15 3748
2019 Part-time 36 40 10 7 3 2 2 79 11 69
2017 Full-time 21 41 19 12 5 2 0 63 18 3758
2017 Part-time 47 33 11 5 1 4 0 83 6 110
2014 Full-time 22 41 18 11 7 2 0 64 18 3353
2014 Part-time 25 42 17 8 3 4 1 71 11 108

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 39 18 11 5 2 0 66 16 4113
2020 Part-time 39 34 12 8 4 4 0 75 12 82
2019 Full-time 14 33 22 18 9 3 0 48 29 3735
2019 Part-time 32 37 9 11 4 4 2 74 16 69

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 35 14 8 4 3 1 73 13 4133
2020 Part-time 53 23 6 6 6 6 0 81 13 83
2019 Full-time 29 36 16 11 6 3 1 67 17 3742
2019 Part-time 52 31 3 8 1 3 3 87 10 69
2017 Full-time 34 38 12 8 4 3 1 75 12 3750
2017 Part-time 45 30 6 6 3 6 3 82 11 110
2014 Full-time 37 37 11 7 5 3 1 77 12 3350
2014 Part-time 39 34 12 6 3 4 3 78 10 108

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 36 15 5 3 2 0 76 8 4121
2020 Part-time 51 29 9 6 3 2 0 82 9 82
2019 Full-time 27 36 21 8 6 2 0 64 14 3742
2019 Part-time 47 32 13 1 3 4 0 83 4 69

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 25 18 10 8 10 2 58 21 4133
2020 Part-time 39 20 11 5 10 11 3 69 17 82
2019 Full-time 20 24 20 13 11 10 3 50 27 3741
2019 Part-time 41 19 11 7 5 12 6 73 14 68
2017 Full-time 17 25 19 13 11 11 4 50 28 3756
2017 Part-time 33 21 11 9 3 12 12 71 15 110
2014 Full-time 17 24 19 13 14 11 3 47 31 3353
2014 Part-time 21 18 19 8 9 15 10 52 23 108

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 32 18 11 7 2 1 63 18 4131
2020 Part-time 47 26 13 2 8 3 1 76 10 83
2019 Full-time 22 30 19 14 12 3 0 54 27 3745
2019 Part-time 42 33 15 0 5 5 0 79 5 67
2017 Full-time 20 31 18 16 12 3 0 52 29 3760
2017 Part-time 36 30 10 5 2 12 5 79 9 109
2014 Full-time 23 33 17 13 11 3 0 58 25 3352
2014 Part-time 31 32 10 7 8 9 4 72 17 108

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 29 17 13 12 2 2 56 27 4136
2020 Part-time 22 23 11 9 11 6 18 58 27 83
2019 Full-time 21 28 17 14 16 3 1 51 31 3752
2019 Part-time 34 22 14 6 8 4 13 67 16 69
2017 Full-time 18 29 16 16 16 3 2 49 34 3758
2017 Part-time 21 27 10 9 4 12 17 67 19 110
2014 Full-time 18 26 16 15 20 3 2 46 37 3353
2014 Part-time 17 17 15 13 13 7 18 45 35 107

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 23 12 5 3 1 4 79 8 4143
2020 Part-time 50 10 18 6 5 0 10 68 12 83
2019 Full-time 53 24 12 4 3 1 4 80 7 3738
2019 Part-time 53 15 10 5 7 0 10 75 14 68

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 24 15 7 4 1 3 73 11 4135
2020 Part-time 45 25 6 8 2 0 13 80 12 83
2019 Full-time 40 24 17 8 6 2 3 67 15 3729
2019 Part-time 51 12 15 2 3 2 15 76 6 68

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 8 4 2 2 3 4 90 5 4122
2020 Part-time 68 11 3 2 3 4 9 91 5 83
2019 Full-time 72 9 5 2 3 4 5 89 6 3732
2019 Part-time 66 8 3 2 4 1 16 89 7 69

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 9 3 1 1 2 7 94 2 4130
2020 Part-time 72 9 5 2 1 3 10 92 3 83
2019 Full-time 75 7 3 2 1 3 9 93 3 3719
2019 Part-time 67 10 2 1 4 1 15 92 6 69

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 43 16 8 3 3 0 72 11 4129
2020 Part-time 37 46 10 5 2 1 0 83 7 83
2019 Full-time 21 42 19 9 5 3 0 65 14 3746
2019 Part-time 32 42 15 3 5 2 1 76 8 69
2017 Full-time 21 37 21 11 7 3 0 60 18 3762
2017 Part-time 29 41 12 5 1 10 2 79 7 110

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 37 12 5 2 2 0 80 8 4115
2020 Part-time 45 36 13 5 1 0 0 81 6 82
2019 Full-time 35 40 15 5 3 2 0 76 9 3739
2019 Part-time 57 31 4 0 5 2 1 91 5 69
2017 Full-time 35 42 13 5 2 2 0 79 7 3760
2017 Part-time 53 36 4 1 1 6 0 94 2 110
2014 Full-time 37 38 14 5 3 3 0 78 8 3353
2014 Part-time 50 27 16 3 2 2 1 79 5 108

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 33 13 4 2 4 0 80 6 4118
2020 Part-time 45 34 6 7 3 5 0 83 11 82
2019 Full-time 39 35 15 4 2 4 1 78 6 3732
2019 Part-time 56 25 9 0 0 9 1 90 0 68
2017 Full-time 35 36 17 4 3 6 1 75 7 3758
2017 Part-time 47 31 9 2 1 10 1 87 3 109
2014 Full-time 39 34 15 4 2 6 1 77 6 3353
2014 Part-time 48 30 13 1 4 4 1 82 5 108

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 32 14 3 2 5 1 80 5 4138
2020 Part-time 36 34 13 8 1 7 1 76 10 83

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 29 10 5 3 3 1 81 8 4124
2020 Part-time 54 23 4 7 6 3 3 82 13 83

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 28 7 3 2 0 0 88 6 4133
2020 Part-time 66 25 1 5 3 0 0 91 8 83
2019 Full-time 49 33 9 5 3 0 0 82 8 3747
2019 Part-time 74 18 3 1 3 0 1 93 4 69
2017 Full-time 44 38 9 5 3 0 0 83 8 3760
2017 Part-time 68 27 4 1 0 0 0 95 1 110
2014 Full-time 46 36 9 5 4 0 0 82 9 3353
2014 Part-time 60 27 7 1 3 2 1 89 4 108

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 29 12 5 3 0 0 80 8 4121
2020 Part-time 64 20 7 6 3 0 1 84 9 83
2019 Full-time 40 31 15 7 6 0 0 71 13 3745
2019 Part-time 65 26 3 0 5 0 1 92 5 68
2017 Full-time 34 34 16 9 7 1 0 69 15 3759
2017 Part-time 53 32 8 4 2 1 0 86 6 110
2014 Full-time 33 35 15 9 7 1 0 69 16 3353
2014 Part-time 40 32 14 9 4 1 1 73 13 108

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 31 11 6 3 0 0 81 8 4114
2020 Part-time 66 22 7 4 2 0 0 87 6 82
2019 Full-time 38 34 14 9 5 0 0 72 14 3728
2019 Part-time 66 26 2 1 4 0 1 93 5 69
2017 Full-time 33 36 15 10 6 0 0 69 16 3763
2017 Part-time 57 30 7 4 2 1 0 88 5 110
2014 Full-time 32 36 15 9 7 1 0 69 16 3353
2014 Part-time 39 32 17 7 3 1 1 72 11 108

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 25 14 7 5 3 1 73 12 4135
2020 Part-time 47 15 17 10 6 3 2 65 17 83
2019 Full-time 35 26 18 10 7 3 1 63 18 3751
2019 Part-time 55 18 10 3 6 3 5 79 10 69
2017 Full-time 31 29 18 10 8 4 1 62 18 3761
2017 Part-time 38 26 17 6 4 5 5 70 10 110
2014 Full-time 33 27 17 10 8 4 1 63 19 3354
2014 Part-time 34 22 20 11 4 3 6 61 17 108
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 24 41 35 4143
2020 Part-time 25 27 49 83
2019 Full-time 28 36 36 3754
2019 Part-time 40 30 30 69
2017 Full-time 27 38 34 3761
2017 Part-time 33 28 39 110
2014 Full-time 29 38 34 3352
2014 Part-time 35 27 38 106

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 18 34 34 4 5 6 1011
2020 Part-time 12 23 3 3 54 5 21
2019 Full-time 15 27 36 7 9 7 1079
2019 Part-time 3 10 10 3 67 7 25
2017 Full-time 19 31 32 5 7 7 1019
2017 Part-time 20 8 5 7 56 3 37
2014 Full-time 18 36 27 10 9999 9 962
2014 Part-time 17 5 23 10 9999 45 37
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 4138
2020 Part-time 8 92 83

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 18 17 5 5 28 7 59 15 4131
2020 Part-time 30 13 17 2 6 24 8 63 11 82
2019 Full-time 17 16 20 7 7 26 7 49 21 3748
2019 Part-time 23 22 10 0 1 30 13 80 2 69
2017 Full-time 15 19 20 6 7 25 7 51 20 3763
2017 Part-time 23 11 14 3 2 34 14 64 10 109
2014 Full-time 15 17 20 7 8 26 7 49 22 3352
2014 Part-time 19 9 22 2 6 29 14 49 13 108

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 31 15 5 3 8 1 75 9 4134
2020 Part-time 43 29 7 4 7 8 3 80 13 82
2019 Full-time 32 29 18 7 5 9 1 68 13 3748
2019 Part-time 45 27 12 1 0 12 3 85 1 69
2017 Full-time 26 32 18 7 5 11 1 66 14 3758
2017 Part-time 37 31 7 4 2 18 2 85 7 108
2014 Full-time 25 30 20 6 5 12 2 63 14 3351
2014 Part-time 29 26 20 2 4 18 2 69 7 108
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 6 94 4135
2020 Part-time 7 93 83

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 18 17 3 3 29 6 64 10 4135
2020 Part-time 32 14 14 2 5 28 5 69 9 83
2019 Full-time 18 14 22 3 4 31 8 53 12 3749
2019 Part-time 26 17 11 0 4 29 13 74 7 69
2017 Full-time 16 17 22 3 3 32 7 55 9 3766
2017 Part-time 22 13 14 1 0 35 15 70 2 110
2014 Full-time 16 15 21 3 4 34 8 53 11 3349
2014 Part-time 21 10 15 2 4 39 10 60 11 108

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 30 16 3 3 9 1 76 6 4134
2020 Part-time 49 20 10 2 5 11 3 80 8 82
2019 Full-time 33 28 18 4 3 12 1 71 9 3742
2019 Part-time 44 24 10 1 3 16 3 83 5 69
2017 Full-time 28 31 19 3 2 14 2 70 7 3760
2017 Part-time 38 29 11 0 1 16 5 85 1 110
2014 Full-time 27 28 20 3 3 17 2 68 8 3348
2014 Part-time 35 21 18 2 4 17 3 70 7 108
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 27 19 11 10 0 1 59 22 4145
2020 Part-time 53 19 14 8 5 0 1 72 14 83

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 27 19 11 11 0 1 58 22 4130
2020 Part-time 30 24 30 9 5 0 1 55 15 82
2019 Full-time 22 27 20 12 17 0 1 49 30 3752
2019 Part-time 31 30 14 11 12 0 1 62 24 69
2017 Full-time 28 27 19 12 12 0 2 56 24 3750
2017 Part-time 29 23 24 11 10 0 4 54 21 110

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 29 27 16 10 0 0 48 26 4138
2020 Part-time 45 28 17 8 1 1 0 74 9 83
2019 Full-time 20 30 25 14 10 0 1 50 24 3746
2019 Part-time 45 27 12 8 7 0 2 73 15 69
2017 Full-time 16 28 26 17 11 0 1 45 28 3756
2017 Part-time 39 27 20 6 3 0 5 70 9 109

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 31 21 11 7 0 1 61 18 4127
2020 Part-time 57 27 10 4 1 0 2 85 5 83
2019 Full-time 28 33 21 10 7 0 1 61 17 3736
2019 Part-time 50 23 16 4 5 0 2 74 9 69
2017 Full-time 23 31 23 14 8 1 1 54 22 3749
2017 Part-time 41 29 19 5 0 1 5 74 5 110

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 27 20 13 11 1 1 54 25 4122
2020 Part-time 58 20 12 4 5 0 2 79 9 83
2019 Full-time 23 26 22 14 13 1 1 50 28 3732
2019 Part-time 38 20 21 9 8 2 2 60 18 68
2017 Full-time 19 24 22 18 15 1 2 44 34 3755
2017 Part-time 40 20 20 7 7 2 4 64 15 110

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 26 13 7 4 0 3 75 11 4114
2020 Part-time 73 16 3 1 2 0 5 94 2 82
2019 Full-time 51 26 11 5 3 0 4 80 9 3738
2019 Part-time 69 18 1 1 3 0 9 95 4 69
2017 Full-time 43 28 13 5 4 1 7 77 10 3743
2017 Part-time 57 21 3 2 0 1 16 95 2 110

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 28 20 11 8 0 1 60 20 4133
2020 Part-time 49 20 19 7 5 0 0 69 12 83
2019 Full-time 34 30 19 9 7 0 1 65 16 3744
2019 Part-time 45 30 15 3 4 0 2 77 7 69
2017 Full-time 31 31 20 11 6 0 1 63 17 3754
2017 Part-time 38 32 10 10 6 1 4 73 16 110

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 25 18 10 9 0 7 60 20 4124
2020 Part-time 51 16 6 3 6 0 19 82 10 81

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 36 18 7 3 1 1 72 10 4125
2020 Part-time 48 30 17 3 1 0 2 79 4 81
2019 Full-time 29 37 19 8 5 0 1 67 14 3734
2019 Part-time 40 34 20 1 4 0 1 75 5 68
2017 Full-time 27 34 21 11 5 1 1 63 16 3747
2017 Part-time 40 32 15 6 1 1 5 77 7 110

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 35 21 11 5 0 1 63 16 4121
2020 Part-time 53 31 8 3 1 1 2 87 4 82
2019 Full-time 22 34 23 12 7 0 1 57 20 3739
2019 Part-time 37 33 12 10 7 0 1 71 17 68
2017 Full-time 20 32 24 14 8 1 1 54 22 3748
2017 Part-time 39 27 22 5 1 3 4 70 6 110

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 33 18 10 5 0 1 67 15 4122
2020 Part-time 45 34 11 2 8 0 0 79 10 82
2019 Full-time 27 33 20 12 8 0 1 60 19 3735
2019 Part-time 34 31 20 3 9 0 3 67 12 68
2017 Full-time 24 33 21 12 8 1 1 58 20 3753
2017 Part-time 37 37 15 5 2 0 4 77 7 110

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 27 14 7 5 0 1 75 12 4104
2020 Part-time 61 22 4 7 3 0 2 85 10 82
2019 Full-time 45 27 13 8 6 0 1 73 14 3732
2019 Part-time 54 28 12 2 3 0 1 82 5 68

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 33 21 10 5 0 0 63 15 4113
2020 Part-time 38 27 21 7 6 0 2 66 13 82

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 33 21 11 6 0 0 62 17 4125
2020 Part-time 47 34 12 6 1 0 0 81 7 82
2019 Full-time 31 32 20 10 6 0 1 64 16 3725
2019 Part-time 40 32 20 2 5 0 1 73 7 68
2017 Full-time 25 33 22 12 6 1 2 59 18 3748
2017 Part-time 38 33 15 7 3 0 4 74 10 109

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 27 11 4 2 0 1 83 6 4097
2020 Part-time 52 27 17 2 2 0 1 79 4 82
2019 Full-time 53 25 12 5 3 0 1 80 8 3726
2019 Part-time 62 17 8 6 3 0 4 82 9 68
2017 Full-time 53 25 12 5 3 0 2 80 8 3757
2017 Part-time 60 25 7 1 2 0 6 90 3 110

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 37 20 7 3 0 0 70 10 4112
2020 Part-time 51 22 12 12 2 1 0 74 14 82

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 17 5 2 1 1 4 93 2 4114
2020 Part-time 77 10 6 1 2 0 4 91 3 82
2019 Full-time 72 13 5 2 2 1 6 90 4 3728
2019 Part-time 77 3 4 5 4 0 7 86 9 67
2017 Full-time 70 13 7 4 3 1 3 86 7 3755
2017 Part-time 81 10 3 1 0 0 5 96 1 110

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 9 4 2 2 1 3 91 5 4104
2020 Part-time 84 6 2 3 2 0 3 93 5 82
2019 Full-time 71 12 5 4 5 1 2 86 9 3742
2019 Part-time 88 1 2 2 4 2 1 92 6 68
2017 Full-time 55 27 9 4 3 0 2 84 6 3752
2017 Part-time 70 17 8 1 0 0 4 91 1 109

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 21 6 2 1 0 1 90 4 4089
2020 Part-time 81 11 2 1 3 0 3 94 4 81
2019 Full-time 55 26 11 4 3 0 1 83 6 3727
2019 Part-time 63 21 8 3 3 1 1 85 6 69
2017 Full-time 60 20 9 5 4 0 2 81 10 3756
2017 Part-time 81 8 4 3 1 0 4 93 3 108

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 67 16 8 4 3 0 1 85 7 4111
2020 Part-time 86 5 5 1 3 0 0 91 4 82
2019 Full-time 61 18 9 5 5 0 1 80 11 3727
2019 Part-time 71 13 7 1 6 1 1 86 7 68
2017 Full-time 53 13 5 2 1 0 26 89 5 3755
2017 Part-time 67 6 0 2 0 0 25 98 2 107

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 62 11 4 1 1 0 21 92 3 4120
2020 Part-time 72 2 0 0 0 0 25 100 0 82
2019 Full-time 56 12 5 2 1 0 24 90 4 3708
2019 Part-time 64 6 3 0 3 1 23 92 4 67
2017 Full-time 62 20 8 2 1 1 6 88 4 3735
2017 Part-time 77 13 4 0 0 0 6 96 0 110

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 67 20 6 2 1 0 3 90 3 4131
2020 Part-time 79 12 0 4 1 0 4 95 5 82
2019 Full-time 65 21 7 2 1 0 3 89 3 3724
2019 Part-time 78 6 5 3 3 1 4 89 6 69
2017 Full-time 69 16 6 3 2 1 4 89 5 3753
2017 Part-time 62 15 10 6 0 0 7 83 7 110

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 18 7 3 3 1 2 87 6 4136
2020 Part-time 56 25 5 2 10 0 1 82 12 83
2019 Full-time 74 14 5 2 2 0 2 90 5 3735
2019 Part-time 58 17 8 2 8 0 7 80 11 69
2017 Full-time 52 29 12 3 2 0 2 83 5 3753
2017 Part-time 59 20 10 4 3 0 4 83 7 110

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 30 15 5 2 0 1 78 7 4137
2020 Part-time 48 26 21 5 1 0 0 73 6 83
2019 Full-time 53 27 12 3 2 0 2 83 5 3736
2019 Part-time 55 22 14 3 5 0 1 78 8 69

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 42 20 5 3 0 0 72 8 4137
2020 Part-time 43 36 12 5 3 1 0 80 8 83

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 37 34 11 4 0 0 52 14 4138
2020 Part-time 31 43 21 5 2 0 0 73 6 83
2019 Full-time 16 36 32 11 4 0 0 52 15 3753
2019 Part-time 28 44 21 1 6 0 0 72 7 69
2017 Full-time 11 33 38 13 5 0 0 44 17 3767
2017 Part-time 27 41 26 5 0 0 2 69 5 110

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 18 39 24 10 0 0 34 27 4130
2020 Part-time 6 5 39 32 17 0 1 50 11 82
2019 Full-time 8 18 38 24 11 0 0 36 26 3718
2019 Part-time 10 8 30 32 19 0 1 52 19 68
2017 Full-time 7 18 40 23 11 0 0 34 26 3754
2017 Part-time 2 6 36 26 27 2 1 55 8 110

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 37 11 4 2 1 0 84 5 4132
2020 Part-time 50 35 11 2 3 0 0 85 5 83
2019 Full-time 25 38 19 9 5 4 0 66 15 3736
2019 Part-time 38 37 11 6 0 8 0 82 6 69
2017 Full-time 16 34 22 11 8 9 0 55 21 3763
2017 Part-time 17 31 21 11 2 18 0 59 16 110

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 34 12 7 3 2 0 76 11 4117
2020 Part-time 52 30 11 1 3 3 0 85 4 83

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 27 10 10 7 1 0 72 18 4119
2020 Part-time 55 23 7 9 5 1 0 78 15 83

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 26 11 4 3 3 0 82 7 4119
2020 Part-time 65 22 5 7 1 1 0 87 8 83

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 33 13 8 4 1 0 74 12 4135
2020 Part-time 50 33 9 4 3 1 0 85 7 82
2019 Full-time 24 36 19 12 7 2 0 61 20 3747
2019 Part-time 40 42 6 5 5 2 0 83 10 69
2017 Full-time 16 39 19 14 8 3 0 57 23 3756
2017 Part-time 35 35 19 5 2 5 0 74 7 110

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 38 8 6 2 0 0 84 7 4143
2020 Part-time 58 28 3 6 4 1 0 86 10 83

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 36 9 5 2 1 0 84 7 4113
2020 Part-time 54 36 4 0 6 1 0 91 6 83

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 34 14 5 2 1 1 78 7 4111
2020 Part-time 45 28 13 8 3 1 2 75 12 83

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 32 10 3 2 1 1 84 6 4124
2020 Part-time 63 22 3 6 1 1 4 90 7 83

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 18 5 1 0 6 2 94 1 4139
2020 Part-time 79 11 6 1 0 4 0 93 1 80

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 31 7 3 1 1 0 89 4 4118
2020 Part-time 62 25 3 8 0 0 2 89 8 83

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 28 8 6 4 1 0 82 10 4128
2020 Part-time 71 17 5 3 4 1 0 89 7 83

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 26 8 3 3 1 0 86 6 4127
2020 Part-time 73 16 4 5 2 0 0 89 7 82
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 8 92 4121
2020 Part-time 10 90 83

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 4126
2020 Part-time 12 88 83
2019 Full-time 15 85 3751
2019 Part-time 18 82 67
2017 Full-time 14 86 3757
2017 Part-time 13 87 110
2014 Full-time 13 87 3346
2014 Part-time 19 81 108

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 42 58 416
2020 Part-time 61 39 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 78 22 417
2020 Part-time 90 10 10
2019 Full-time 79 21 563
2019 Part-time 57 43 11
2017 Full-time 76 24 542
2017 Part-time 92 8 15
2014 Full-time 71 29 443
2014 Part-time 80 20 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 50 34 6 8 2 1 0 84 10 412
2017 Part-time 59 34 7 0 0 0 0 93 0 14
2014 Full-time 51 32 7 5 2 1 2 86 8 318
2014 Part-time 58 29 6 0 0 0 6 93 0 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 28 9 4 2 3 3 84 7 4129
2020 Part-time 53 27 5 3 6 1 6 86 9 83
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 42 17 1 52 48 4146
2020 Part-time 38 43 16 3 53 47 83

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 33 67 1635
2020 Part-time 36 64 32

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 16 15 21 37 1 4 24 60 1635
2020 Part-time 12 21 11 21 32 0 2 34 54 32

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 12 13 20 42 2 7 19 67 1637
2020 Part-time 0 18 8 22 42 5 4 20 71 32

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 17 13 9 9 2 11 65 20 4142
2020 Part-time 49 10 8 4 6 4 19 77 13 83
2019 Full-time 39 17 14 10 12 1 7 61 23 3713
2019 Part-time 55 17 7 5 2 0 15 84 8 69
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