2020 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 48 7 10 0 0 0 83 10 236
2020 EN-02 63 27 7 3 0 0 0 90 3 30
2020 EN-03 44 44 4 7 0 0 0 89 7 54
2020 EN-04 35 48 10 7 0 0 0 84 7 91
2020 EN-05 15 60 6 19 0 0 0 75 19 48
2020 EN-06 17 58 0 25 0 0 0 75 25 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 76 17 3 3 0 1 0 93 3 235
2020 EN-02 97 0 0 0 3 0 0 97 3 30
2020 EN-03 78 15 4 4 0 0 0 93 4 54
2020 EN-04 75 19 3 2 0 1 0 94 2 91
2020 EN-05 65 25 4 4 0 2 0 91 4 48
2020 EN-06 64 18 9 9 0 0 0 82 9 11
2017 EN 69 25 4 2 0 0 1 95 2 225
2017 EN-02 75 25 0 0 0 0 0 100 0 24
2017 EN-03 67 28 0 2 0 0 2 98 2 46
2017 EN-04 66 25 6 2 0 0 1 92 2 88
2017 EN-05 69 24 6 2 0 0 0 92 2 51
2017 EN-06 79 21 0 0 0 0 0 100 0 14
2014 EN 70 21 3 2 2 1 1 93 4 234
2014 EN-02 76 18 0 6 0 0 0 94 6 17
2014 EN-03 68 20 4 0 7 2 0 89 7 56
2014 EN-04 67 25 5 2 0 0 1 93 2 88
2014 EN-05 70 24 2 0 0 0 4 98 0 50
2014 EN-06 86 5 0 0 5 5 0 95 5 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 37 42 10 8 3 0 0 79 11 235
2020 EN-02 37 47 10 3 3 0 0 83 7 30
2020 EN-03 40 40 9 9 2 0 0 79 11 53
2020 EN-04 42 38 11 5 3 0 0 80 9 91
2020 EN-05 27 50 8 13 2 0 0 77 15 48
2020 EN-06 33 33 17 17 0 0 0 67 17 12
2019 EN 37 33 8 17 4 0 0 70 21 249
2019 EN-02 47 22 8 17 6 0 0 69 22 36
2019 EN-03 47 43 4 6 0 0 0 89 6 47
2019 EN-04 31 35 8 22 3 0 0 66 26 89
2019 EN-05 36 27 15 16 5 0 0 64 22 55
2019 EN-06 25 40 0 20 15 0 0 65 35 20
2017 EN 52 34 6 6 3 0 0 86 8 226
2017 EN-02 54 42 4 0 0 0 0 96 0 24
2017 EN-03 50 33 9 7 2 0 0 83 9 46
2017 EN-04 47 38 5 7 5 0 0 84 11 88
2017 EN-05 62 25 6 8 0 0 0 87 8 52
2017 EN-06 57 29 7 0 7 0 0 86 7 14
2014 EN 53 33 6 6 2 0 0 86 8 234
2014 EN-02 76 12 0 12 0 0 0 88 12 17
2014 EN-03 52 37 9 0 2 0 0 89 2 56
2014 EN-04 52 36 2 8 1 0 0 89 9 88
2014 EN-05 44 34 10 8 4 0 0 78 12 50
2014 EN-06 62 24 5 5 5 0 0 86 10 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 51 8 3 1 0 0 87 5 235
2020 EN-02 50 43 3 0 3 0 0 93 3 30
2020 EN-03 33 63 4 0 0 0 0 96 0 54
2020 EN-04 38 44 11 3 2 0 1 83 6 91
2020 EN-05 26 55 11 9 0 0 0 81 9 47
2020 EN-06 33 50 8 8 0 0 0 83 8 12
2019 EN 32 45 13 8 1 0 0 77 10 248
2019 EN-02 36 47 6 11 0 0 0 83 11 36
2019 EN-03 38 45 15 2 0 0 0 83 2 47
2019 EN-04 26 51 13 8 2 0 0 76 10 89
2019 EN-05 29 40 16 13 2 0 0 69 15 55
2019 EN-06 42 32 16 11 0 0 0 74 11 19
2018 EN 25 51 10 10 3 0 1 77 12 220
2018 EN-02 26 52 9 13 0 0 0 78 13 23
2018 EN-03 38 38 10 7 5 0 2 78 12 42
2018 EN-04 15 60 13 7 4 0 1 75 11 89
2018 EN-05 32 47 11 11 0 0 0 79 11 47
2018 EN-06 24 59 0 18 0 0 0 82 18 17
2017 EN 30 41 16 8 4 0 0 72 12 226
2017 EN-02 21 54 17 0 8 0 0 75 8 24
2017 EN-03 28 39 15 11 7 0 0 67 17 46
2017 EN-04 32 35 21 10 2 0 0 67 12 88
2017 EN-05 35 42 13 8 2 0 0 77 10 52
2017 EN-06 21 64 0 7 7 0 0 86 14 14
2014 EN 25 44 12 13 6 1 0 69 19 234
2014 EN-02 24 65 6 0 6 0 0 88 6 17
2014 EN-03 25 36 16 18 2 4 0 63 20 56
2014 EN-04 22 49 10 13 7 0 0 70 19 88
2014 EN-05 24 38 14 14 10 0 0 62 24 50
2014 EN-06 43 43 5 10 0 0 0 86 10 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 38 5 7 1 0 0 86 9 234
2020 EN-02 69 21 7 0 3 0 0 90 3 29
2020 EN-03 51 36 2 11 0 0 0 87 11 53
2020 EN-04 51 35 7 5 2 0 0 86 8 91
2020 EN-05 29 52 6 10 0 2 0 83 11 48
2020 EN-06 42 50 0 8 0 0 0 92 8 12
2019 EN 49 38 7 5 2 0 0 86 6 248
2019 EN-02 57 31 3 9 0 0 0 89 9 35
2019 EN-03 52 39 7 2 0 0 0 91 2 46
2019 EN-04 42 40 7 7 4 0 0 82 11 90
2019 EN-05 47 36 15 2 0 0 0 84 2 55
2019 EN-06 55 40 0 5 0 0 0 95 5 20
2017 EN 54 35 5 4 0 0 0 90 5 224
2017 EN-02 58 33 8 0 0 0 0 92 0 24
2017 EN-03 59 28 7 7 0 0 0 87 7 46
2017 EN-04 48 41 2 6 1 1 0 91 7 87
2017 EN-05 59 29 8 4 0 0 0 88 4 51
2017 EN-06 50 50 0 0 0 0 0 100 0 14
2014 EN 55 37 3 4 1 0 0 92 5 231
2014 EN-02 76 12 0 12 0 0 0 88 12 17
2014 EN-03 54 43 2 2 0 0 0 96 2 56
2014 EN-04 48 43 5 3 1 0 0 91 5 87
2014 EN-05 54 31 4 6 4 0 0 85 10 48
2014 EN-06 71 29 0 0 0 0 0 100 0 21

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 30 8 7 2 0 0 83 9 234
2020 EN-02 67 23 7 0 3 0 0 90 3 30
2020 EN-03 57 28 9 4 2 0 0 85 6 54
2020 EN-04 54 31 6 7 1 0 1 86 8 89
2020 EN-05 35 35 13 15 2 0 0 71 17 48
2020 EN-06 50 25 0 17 8 0 0 75 25 12
2019 EN 48 34 8 8 2 0 0 82 9 250
2019 EN-02 64 31 6 0 0 0 0 94 0 36
2019 EN-03 49 43 2 4 2 0 0 91 6 47
2019 EN-04 47 32 9 9 3 0 0 79 12 90
2019 EN-05 40 35 15 11 0 0 0 75 11 55
2019 EN-06 50 30 10 10 0 0 0 80 10 20
2018 EN 39 40 10 7 3 0 0 79 11 218
2018 EN-02 57 35 4 4 0 0 0 91 4 23
2018 EN-03 37 49 7 2 5 0 0 85 7 41
2018 EN-04 37 40 11 8 3 0 0 78 11 89
2018 EN-05 39 35 13 11 2 0 0 74 13 46
2018 EN-06 24 41 12 12 6 0 6 69 19 17
2017 EN 41 37 10 7 4 1 0 79 11 225
2017 EN-02 63 29 4 0 0 4 0 96 0 24
2017 EN-03 35 37 9 7 13 0 0 72 20 46
2017 EN-04 40 44 7 5 3 1 0 85 8 87
2017 EN-05 37 37 15 12 0 0 0 73 12 52
2017 EN-06 36 21 21 14 7 0 0 57 21 14
2014 EN 41 35 11 9 3 0 0 77 12 234
2014 EN-02 65 29 0 0 6 0 0 94 6 17
2014 EN-03 45 25 18 9 2 0 2 71 11 56
2014 EN-04 43 36 11 7 2 0 0 80 9 88
2014 EN-05 34 40 8 14 4 0 0 74 18 50
2014 EN-06 29 52 5 14 0 0 0 81 14 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 39 13 5 1 0 0 81 6 236
2020 EN-02 43 37 10 7 3 0 0 80 10 30
2020 EN-03 43 43 11 4 0 0 0 85 4 54
2020 EN-04 44 38 12 4 1 0 0 82 5 91
2020 EN-05 42 33 17 6 2 0 0 75 8 48
2020 EN-06 25 58 17 0 0 0 0 83 0 12
2019 EN 35 48 7 7 4 0 0 82 10 250
2019 EN-02 39 47 8 3 3 0 0 86 6 36
2019 EN-03 43 45 4 9 0 0 0 87 9 47
2019 EN-04 28 50 10 8 4 0 0 78 12 90
2019 EN-05 33 45 7 7 7 0 0 78 15 55
2019 EN-06 40 55 0 5 0 0 0 95 5 20
2018 EN 32 44 12 9 3 0 0 76 12 219
2018 EN-02 26 52 4 9 4 0 4 82 14 23
2018 EN-03 33 43 14 2 7 0 0 76 10 42
2018 EN-04 21 51 15 12 1 0 0 72 13 89
2018 EN-05 43 33 13 7 4 0 0 76 11 46
2018 EN-06 53 41 0 6 0 0 0 94 6 17
2017 EN 27 52 10 7 4 0 0 79 11 226
2017 EN-02 29 42 17 4 8 0 0 71 13 24
2017 EN-03 28 56 7 4 4 0 0 85 9 46
2017 EN-04 24 57 7 8 5 0 0 81 12 88
2017 EN-05 27 46 15 8 4 0 0 73 12 52
2017 EN-06 43 43 7 7 0 0 0 86 7 14
2014 EN 22 47 13 14 3 0 0 70 18 234
2014 EN-02 24 59 6 6 6 0 0 82 12 17
2014 EN-03 27 43 14 11 5 0 0 70 16 56
2014 EN-04 19 50 17 11 2 0 0 69 14 88
2014 EN-05 16 42 10 28 4 0 0 58 32 50
2014 EN-06 38 57 5 0 0 0 0 95 0 21

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 35 11 9 3 1 0 77 12 235
2020 EN-02 62 28 3 3 3 0 0 90 7 29
2020 EN-03 43 33 7 9 4 4 0 79 13 54
2020 EN-04 38 38 13 7 3 0 0 77 10 91
2020 EN-05 33 35 13 19 0 0 0 69 19 48
2020 EN-06 33 42 8 8 8 0 0 75 17 12
2019 EN 34 36 12 12 4 0 0 71 17 250
2019 EN-02 53 19 6 11 6 3 3 76 18 36
2019 EN-03 30 47 15 9 0 0 0 77 9 47
2019 EN-04 28 42 9 14 7 0 0 70 21 90
2019 EN-05 40 24 18 15 4 0 0 64 18 55
2019 EN-06 30 45 15 10 0 0 0 75 10 20
2018 EN 28 35 18 13 5 0 0 63 19 220
2018 EN-02 43 26 17 9 4 0 0 70 13 23
2018 EN-03 29 33 12 10 17 0 0 62 26 42
2018 EN-04 22 40 18 15 4 0 0 63 19 89
2018 EN-05 32 30 23 15 0 0 0 62 15 47
2018 EN-06 24 41 24 12 0 0 0 65 12 17
2017 EN 27 39 12 15 6 0 0 66 21 226
2017 EN-02 29 33 13 17 8 0 0 63 25 24
2017 EN-03 20 39 13 15 13 0 0 59 28 46
2017 EN-04 31 38 8 17 7 0 0 68 24 88
2017 EN-05 23 46 17 13 0 0 0 69 13 52
2017 EN-06 43 29 21 7 0 0 0 71 7 14
2014 EN 24 38 19 14 6 0 0 62 19 234
2014 EN-02 41 41 6 12 0 0 0 82 12 17
2014 EN-03 27 36 18 20 0 0 0 62 20 56
2014 EN-04 22 36 22 15 6 0 0 58 20 88
2014 EN-05 16 44 22 8 10 0 0 60 18 50
2014 EN-06 33 33 19 5 10 0 0 67 14 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 35 9 10 1 0 0 80 11 235
2020 EN-02 55 21 10 10 3 0 0 76 14 29
2020 EN-03 39 43 7 9 0 2 0 83 9 54
2020 EN-04 46 35 9 9 1 0 0 81 10 91
2020 EN-05 42 33 15 10 0 0 0 75 10 48
2020 EN-06 42 42 0 17 0 0 0 83 17 12
2019 EN 35 46 10 7 2 0 0 81 9 249
2019 EN-02 36 44 14 6 0 0 0 81 6 36
2019 EN-03 37 43 13 7 0 0 0 80 7 46
2019 EN-04 33 51 8 4 3 0 0 84 8 90
2019 EN-05 33 42 11 11 4 0 0 75 15 55
2019 EN-06 50 35 0 15 0 0 0 85 15 20
2018 EN 30 44 12 11 2 0 0 75 13 220
2018 EN-02 17 52 22 9 0 0 0 70 9 23
2018 EN-03 31 38 12 12 7 0 0 69 19 42
2018 EN-04 20 52 12 15 1 0 0 72 16 89
2018 EN-05 45 34 13 9 0 0 0 79 9 47
2018 EN-06 59 41 0 0 0 0 0 100 0 17
2017 EN 30 49 8 10 4 0 0 79 13 225
2017 EN-02 38 38 8 13 4 0 0 75 17 24
2017 EN-03 22 49 7 16 7 0 0 71 22 45
2017 EN-04 27 53 7 9 3 0 0 81 12 88
2017 EN-05 38 42 12 8 0 0 0 81 8 52
2017 EN-06 29 71 0 0 0 0 0 100 0 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 38 4 3 1 0 0 92 4 236
2020 EN-02 63 30 3 0 3 0 0 93 3 30
2020 EN-03 59 33 4 2 0 2 0 94 2 54
2020 EN-04 51 38 4 5 1 0 0 89 7 91
2020 EN-05 46 48 4 2 0 0 0 94 2 48
2020 EN-06 58 42 0 0 0 0 0 100 0 12
2019 EN 50 38 7 5 0 0 0 88 5 250
2019 EN-02 56 33 3 8 0 0 0 89 8 36
2019 EN-03 51 36 11 2 0 0 0 87 2 47
2019 EN-04 46 41 6 6 1 1 0 88 7 90
2019 EN-05 51 35 9 5 0 0 0 85 5 55
2019 EN-06 55 40 5 0 0 0 0 95 0 20
2018 EN 48 43 5 3 0 0 0 91 4 219
2018 EN-02 59 36 5 0 0 0 0 95 0 22
2018 EN-03 50 38 7 2 2 0 0 88 5 42
2018 EN-04 36 53 7 4 0 0 0 89 4 89
2018 EN-05 53 40 4 2 0 0 0 94 2 47
2018 EN-06 76 24 0 0 0 0 0 100 0 17
2017 EN 45 39 8 6 1 0 0 84 7 226
2017 EN-02 42 38 13 8 0 0 0 79 8 24
2017 EN-03 39 39 11 4 7 0 0 78 11 46
2017 EN-04 41 43 9 6 0 1 0 85 6 88
2017 EN-05 50 37 6 8 0 0 0 87 8 52
2017 EN-06 64 36 0 0 0 0 0 100 0 14
2014 EN 33 49 9 7 2 0 0 82 9 234
2014 EN-02 35 47 0 12 6 0 0 82 18 17
2014 EN-03 37 50 9 4 0 0 0 88 4 56
2014 EN-04 30 56 10 3 1 0 0 85 5 88
2014 EN-05 32 36 10 16 4 2 0 69 20 50
2014 EN-06 43 52 5 0 0 0 0 95 0 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 45 34 11 8 1 0 0 79 9 235
2020 EN-02 53 30 10 3 3 0 0 83 7 30
2020 EN-03 46 31 11 9 0 2 0 79 9 54
2020 EN-04 43 37 10 9 1 0 0 80 10 90
2020 EN-05 40 33 19 8 0 0 0 73 8 48
2020 EN-06 58 33 0 0 8 0 0 92 8 12
2019 EN 40 35 14 6 4 1 0 76 11 249
2019 EN-02 50 28 11 6 3 3 0 80 9 36
2019 EN-03 43 36 13 6 2 0 0 79 9 47
2019 EN-04 31 46 12 6 6 0 0 77 11 90
2019 EN-05 46 22 17 7 6 2 0 70 13 54
2019 EN-06 45 25 20 10 0 0 0 70 10 20
2018 EN 32 42 11 9 6 0 0 74 15 219
2018 EN-02 45 41 9 0 5 0 0 86 5 22
2018 EN-03 33 38 7 12 10 0 0 71 21 42
2018 EN-04 25 51 10 9 6 0 0 75 15 89
2018 EN-05 34 34 17 13 2 0 0 68 15 47
2018 EN-06 41 41 12 0 6 0 0 82 6 17
2017 EN 31 42 13 8 6 0 0 73 14 225
2017 EN-02 42 38 17 4 0 0 0 79 4 24
2017 EN-03 24 48 9 9 11 0 0 72 19 46
2017 EN-04 26 48 10 7 8 0 0 75 15 87
2017 EN-05 37 29 19 13 2 0 0 65 15 52
2017 EN-06 43 43 7 0 7 0 0 86 7 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 54 34 8 2 1 0 0 89 3 235
2020 EN-02 57 27 10 3 3 0 0 83 7 30
2020 EN-03 65 33 2 0 0 0 0 98 0 54
2020 EN-04 49 39 8 2 2 0 0 88 4 90
2020 EN-05 48 33 15 4 0 0 0 81 4 48
2020 EN-06 67 33 0 0 0 0 0 100 0 12
2019 EN 49 34 12 3 2 0 0 83 5 248
2019 EN-02 53 28 11 6 3 0 0 81 8 36
2019 EN-03 62 30 9 0 0 0 0 91 0 47
2019 EN-04 39 43 17 0 1 0 0 82 1 89
2019 EN-05 44 35 7 9 4 0 0 80 13 54
2019 EN-06 65 20 10 5 0 0 0 85 5 20
2018 EN 42 40 13 4 2 0 0 82 6 218
2018 EN-02 43 43 10 0 5 0 0 86 5 21
2018 EN-03 45 40 7 5 2 0 0 86 7 42
2018 EN-04 34 46 15 4 1 0 0 80 6 89
2018 EN-05 49 28 19 4 0 0 0 77 4 47
2018 EN-06 53 41 6 0 0 0 0 94 0 17
2017 EN 42 45 9 3 1 0 0 87 4 224
2017 EN-02 38 42 13 4 4 0 0 79 8 24
2017 EN-03 41 50 7 2 0 0 0 91 2 46
2017 EN-04 39 51 7 2 0 0 0 91 2 86
2017 EN-05 40 40 13 4 2 0 0 81 6 52
2017 EN-06 71 14 14 0 0 0 0 86 0 14
2014 EN 47 37 9 6 1 0 0 84 7 234
2014 EN-02 41 35 12 6 6 0 0 76 12 17
2014 EN-03 50 37 5 7 0 0 0 87 7 56
2014 EN-04 45 40 11 2 1 0 0 85 3 88
2014 EN-05 40 38 10 10 2 0 0 78 12 50
2014 EN-06 67 29 0 5 0 0 0 95 5 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 39 10 8 2 0 0 81 10 236
2020 EN-02 60 20 10 7 3 0 0 80 10 30
2020 EN-03 41 41 11 6 2 0 0 81 7 54
2020 EN-04 37 43 9 10 1 0 0 80 11 91
2020 EN-05 40 40 8 10 2 0 0 79 13 48
2020 EN-06 33 58 8 0 0 0 0 92 0 12
2019 EN 32 44 15 5 4 0 0 76 9 249
2019 EN-02 50 42 6 0 3 0 0 92 3 36
2019 EN-03 34 43 19 2 2 0 0 77 4 47
2019 EN-04 22 51 12 8 7 0 0 73 15 89
2019 EN-05 31 38 20 7 2 2 0 70 9 55
2019 EN-06 40 35 20 5 0 0 0 75 5 20
2018 EN 29 42 16 9 5 0 0 71 14 219
2018 EN-02 41 32 14 9 5 0 0 73 14 22
2018 EN-03 29 36 17 5 14 0 0 64 19 42
2018 EN-04 19 44 20 12 4 0 0 63 17 89
2018 EN-05 45 40 9 6 0 0 0 85 6 47
2018 EN-06 24 65 12 0 0 0 0 88 0 17
2017 EN 29 50 10 8 4 0 0 79 12 224
2017 EN-02 38 42 8 8 4 0 0 79 13 24
2017 EN-03 28 39 15 9 9 0 0 67 17 46
2017 EN-04 24 57 8 7 3 0 0 81 11 86
2017 EN-05 31 50 10 8 2 0 0 81 10 52
2017 EN-06 29 64 7 0 0 0 0 93 0 14
2014 EN 17 48 15 14 6 0 0 65 20 234
2014 EN-02 12 71 6 6 6 0 0 82 12 17
2014 EN-03 18 43 16 18 4 0 2 62 22 56
2014 EN-04 14 49 20 14 3 0 0 63 17 88
2014 EN-05 14 50 10 14 12 0 0 64 26 50
2014 EN-06 38 43 5 10 5 0 0 81 14 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 38 14 8 1 0 0 77 9 235
2020 EN-02 50 27 20 3 0 0 0 77 3 30
2020 EN-03 43 41 9 7 0 0 0 83 7 54
2020 EN-04 32 44 13 7 3 0 0 77 10 90
2020 EN-05 40 35 13 13 0 0 0 75 13 48
2020 EN-06 33 25 33 8 0 0 0 58 8 12
2019 EN 32 39 14 10 4 0 0 71 14 250
2019 EN-02 56 33 6 3 0 3 0 91 3 36
2019 EN-03 30 40 17 11 2 0 0 70 13 47
2019 EN-04 26 41 16 11 7 0 0 67 18 90
2019 EN-05 24 42 16 11 7 0 0 65 18 55
2019 EN-06 40 30 15 15 0 0 0 70 15 20
2018 EN 28 33 21 12 7 0 0 61 19 219
2018 EN-02 36 36 18 5 5 0 0 73 9 22
2018 EN-03 17 48 17 10 10 0 0 64 19 42
2018 EN-04 27 28 21 17 7 0 0 55 24 89
2018 EN-05 36 23 26 9 6 0 0 60 15 47
2018 EN-06 24 47 18 12 0 0 0 71 12 17
2017 EN 30 37 19 8 5 0 0 67 13 224
2017 EN-02 42 17 33 4 4 0 0 58 8 24
2017 EN-03 35 30 19 4 11 0 0 65 15 46
2017 EN-04 24 43 15 13 5 0 0 67 17 86
2017 EN-05 29 40 23 6 2 0 0 69 8 52
2017 EN-06 29 50 7 7 7 0 0 79 14 14
2014 EN 29 36 15 12 9 0 0 65 21 234
2014 EN-02 41 29 12 12 6 0 0 71 18 17
2014 EN-03 32 41 16 9 2 0 0 73 11 56
2014 EN-04 25 41 14 11 9 0 0 66 20 88
2014 EN-05 24 24 20 16 16 0 0 48 32 50
2014 EN-06 38 38 5 10 10 0 0 76 19 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 40 10 8 0 1 0 82 8 236
2020 EN-02 53 37 3 3 0 3 0 93 3 30
2020 EN-03 43 44 7 4 0 2 0 89 4 54
2020 EN-04 36 44 11 8 1 0 0 80 9 91
2020 EN-05 40 31 15 15 0 0 0 71 15 48
2020 EN-06 50 33 8 8 0 0 0 83 8 12
2019 EN 33 41 12 10 3 0 0 75 13 247
2019 EN-02 61 22 11 3 3 0 0 83 6 36
2019 EN-03 37 46 7 7 2 0 2 84 9 46
2019 EN-04 24 48 11 12 4 0 0 72 17 90
2019 EN-05 25 36 20 16 2 0 0 62 18 55
2019 EN-06 37 47 11 5 0 0 0 84 5 19
2018 EN 27 35 20 11 5 0 1 64 16 219
2018 EN-02 45 27 14 9 0 0 5 76 10 22
2018 EN-03 29 40 12 12 7 0 0 69 19 42
2018 EN-04 19 39 21 11 7 1 1 60 18 89
2018 EN-05 34 26 26 9 4 0 2 61 13 47
2018 EN-06 24 41 24 12 0 0 0 65 12 17
2017 EN 24 41 21 9 5 0 1 65 14 224
2017 EN-02 38 33 21 4 0 0 4 74 4 24
2017 EN-03 17 50 17 4 11 0 0 67 15 46
2017 EN-04 22 42 20 10 6 0 0 64 16 86
2017 EN-05 25 35 25 12 2 0 2 61 14 52
2017 EN-06 21 36 21 21 0 0 0 57 21 14
2014 EN 23 38 21 10 6 1 0 62 16 234
2014 EN-02 47 18 12 6 6 12 0 73 13 17
2014 EN-03 27 41 23 4 5 0 0 68 9 56
2014 EN-04 19 47 20 8 5 0 1 67 13 88
2014 EN-05 14 32 30 12 12 0 0 46 24 50
2014 EN-06 29 33 5 29 5 0 0 62 33 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 39 9 6 0 0 0 85 6 236
2020 EN-02 53 23 13 10 0 0 0 77 10 30
2020 EN-03 57 37 2 2 0 2 0 96 2 54
2020 EN-04 45 41 10 4 0 0 0 86 4 91
2020 EN-05 33 44 15 8 0 0 0 77 8 48
2020 EN-06 42 42 8 8 0 0 0 83 8 12
2019 EN 44 38 12 4 2 0 0 82 6 250
2019 EN-02 56 31 6 6 3 0 0 86 8 36
2019 EN-03 57 30 9 4 0 0 0 87 4 47
2019 EN-04 32 51 13 2 1 0 0 83 3 90
2019 EN-05 40 36 13 7 4 0 0 76 11 55
2019 EN-06 50 25 20 5 0 0 0 75 5 20
2018 EN 34 47 13 3 2 0 0 82 6 218
2018 EN-02 50 41 5 0 5 0 0 91 5 22
2018 EN-03 48 31 12 2 5 2 0 80 7 42
2018 EN-04 24 57 16 2 1 0 0 81 3 89
2018 EN-05 33 43 15 7 2 0 0 76 9 46
2018 EN-06 35 59 6 0 0 0 0 94 0 17
2017 EN 31 48 12 6 3 0 0 79 8 224
2017 EN-02 38 33 21 4 4 0 0 71 8 24
2017 EN-03 37 46 13 0 4 0 0 83 4 46
2017 EN-04 28 52 9 8 2 0 0 80 10 86
2017 EN-05 31 44 15 8 2 0 0 75 10 52
2017 EN-06 14 71 7 7 0 0 0 86 7 14
2014 EN 30 44 14 9 3 0 0 75 11 234
2014 EN-02 35 41 6 18 0 0 0 76 18 17
2014 EN-03 30 46 11 9 2 2 0 78 11 56
2014 EN-04 31 47 15 6 2 0 0 77 8 88
2014 EN-05 26 36 22 10 6 0 0 62 16 50
2014 EN-06 38 52 10 0 0 0 0 90 0 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 38 15 7 4 0 0 73 12 231
2020 EN-02 52 41 3 3 0 0 0 93 3 29
2020 EN-03 46 40 8 4 2 0 0 87 6 52
2020 EN-04 37 38 17 6 2 0 0 75 8 89
2020 EN-05 17 33 25 17 8 0 0 50 25 48
2020 EN-06 8 33 25 8 25 0 0 42 33 12
2019 EN 36 38 17 6 3 0 0 74 9 247
2019 EN-02 47 42 6 0 3 3 0 91 3 36
2019 EN-03 48 39 13 0 0 0 0 87 0 46
2019 EN-04 40 37 13 7 2 0 0 78 9 89
2019 EN-05 19 37 28 11 6 0 0 56 17 54
2019 EN-06 15 40 25 15 5 0 0 55 20 20
2018 EN 29 37 19 8 6 0 0 66 15 219
2018 EN-02 52 43 4 0 0 0 0 96 0 23
2018 EN-03 36 43 14 7 0 0 0 79 7 42
2018 EN-04 29 36 21 11 2 0 0 65 13 89
2018 EN-05 15 34 28 9 15 0 0 49 23 47
2018 EN-06 13 25 19 6 31 0 6 40 40 16
2017 EN 31 40 16 8 4 0 0 72 12 226
2017 EN-02 50 33 17 0 0 0 0 83 0 24
2017 EN-03 37 30 22 7 2 2 0 69 9 46
2017 EN-04 30 48 13 7 3 0 0 77 10 88
2017 EN-05 21 44 21 12 2 0 0 65 13 52
2017 EN-06 21 21 7 29 21 0 0 43 50 14
2014 EN 26 42 19 10 1 0 0 69 12 234
2014 EN-02 59 24 12 6 0 0 0 82 6 17
2014 EN-03 32 38 20 7 0 2 2 72 7 56
2014 EN-04 30 48 14 7 2 0 0 77 9 88
2014 EN-05 12 42 30 14 2 0 0 54 16 50
2014 EN-06 5 43 24 29 0 0 0 48 29 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 5 19 40 26 9 1 0 36 24 236
2020 EN-02 13 0 37 23 23 3 0 48 14 30
2020 EN-03 4 15 46 24 9 2 0 34 19 54
2020 EN-04 4 23 35 27 9 0 1 37 28 91
2020 EN-05 2 25 42 27 4 0 0 31 27 48
2020 EN-06 8 25 42 25 0 0 0 25 33 12
2019 EN 5 18 42 26 7 1 2 34 23 250
2019 EN-02 3 19 39 19 14 3 3 35 24 36
2019 EN-03 6 19 32 32 6 2 2 40 27 47
2019 EN-04 6 14 39 30 9 0 2 40 20 90
2019 EN-05 7 20 55 15 4 0 0 18 27 55
2019 EN-06 0 20 55 25 0 0 0 25 20 20
2018 EN 7 20 48 20 5 0 0 25 27 220
2018 EN-02 4 17 39 30 4 4 0 36 23 23
2018 EN-03 14 17 52 12 5 0 0 17 31 42
2018 EN-04 8 20 46 21 4 0 0 26 28 89
2018 EN-05 0 23 53 15 9 0 0 23 23 47
2018 EN-06 6 24 47 24 0 0 0 24 29 17
2017 EN 8 23 43 20 6 0 1 26 31 224
2017 EN-02 8 17 29 33 4 4 4 41 27 24
2017 EN-03 11 24 48 9 9 0 0 17 35 46
2017 EN-04 7 23 43 22 3 0 1 26 31 86
2017 EN-05 4 23 46 19 8 0 0 27 27 52
2017 EN-06 7 29 43 14 7 0 0 21 36 14
2014 EN 10 28 44 14 3 0 0 18 38 234
2014 EN-02 18 35 29 12 6 0 0 18 53 17
2014 EN-03 4 30 36 21 7 2 0 29 35 56
2014 EN-04 9 22 55 14 0 0 1 14 31 88
2014 EN-05 12 38 38 8 4 0 0 12 50 50
2014 EN-06 14 19 48 14 5 0 0 19 33 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 3 8 21 46 20 1 0 67 11 234
2020 EN-02 3 3 10 40 40 3 0 83 7 30
2020 EN-03 4 6 21 34 32 2 2 69 10 53
2020 EN-04 3 8 23 51 13 1 0 65 11 90
2020 EN-05 2 13 21 54 10 0 0 65 15 48
2020 EN-06 0 8 42 42 8 0 0 50 8 12
2019 EN 6 12 23 43 12 2 1 57 19 249
2019 EN-02 3 17 17 31 28 3 3 62 21 36
2019 EN-03 4 6 23 51 9 4 2 64 11 47
2019 EN-04 9 8 24 47 11 0 1 59 17 89
2019 EN-05 7 18 25 36 11 2 0 48 26 55
2019 EN-06 5 20 30 45 0 0 0 45 25 20
2018 EN 6 17 33 33 10 1 0 43 23 217
2018 EN-02 4 4 26 43 17 4 0 64 9 23
2018 EN-03 10 17 34 32 7 0 0 39 27 41
2018 EN-04 8 15 35 31 9 2 0 41 23 88
2018 EN-05 2 22 26 37 13 0 0 50 24 46
2018 EN-06 6 24 41 24 6 0 0 29 29 17
2017 EN 6 15 35 26 14 3 2 42 22 225
2017 EN-02 4 4 17 38 29 4 4 73 9 24
2017 EN-03 11 22 28 22 9 2 7 33 36 46
2017 EN-04 5 11 44 21 14 6 0 37 17 87
2017 EN-05 6 17 37 31 10 0 0 40 23 52
2017 EN-06 0 21 21 36 21 0 0 57 21 14
2014 EN 8 22 32 27 9 1 1 37 31 233
2014 EN-02 12 6 12 41 29 0 0 71 18 17
2014 EN-03 5 21 38 21 9 2 4 32 28 56
2014 EN-04 8 24 33 26 6 1 1 33 33 87
2014 EN-05 8 28 26 32 6 0 0 38 36 50
2014 EN-06 10 10 43 29 10 0 0 38 19 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 15 26 35 16 6 2 0 23 41 235
2020 EN-02 7 7 33 33 13 7 0 50 14 30
2020 EN-03 8 17 45 15 9 4 2 26 26 53
2020 EN-04 26 32 26 11 3 1 0 14 59 91
2020 EN-05 6 31 40 17 6 0 0 23 38 48
2020 EN-06 17 33 42 8 0 0 0 8 50 12
2019 EN 18 25 37 13 4 2 1 18 44 249
2019 EN-02 19 22 31 14 6 6 3 21 45 36
2019 EN-03 13 13 47 19 4 4 0 24 27 47
2019 EN-04 20 27 34 13 4 0 1 18 48 89
2019 EN-05 20 29 36 11 4 0 0 15 49 55
2019 EN-06 15 35 45 5 0 0 0 5 50 20
2018 EN 22 31 30 12 4 0 0 17 53 219
2018 EN-02 26 26 39 9 0 0 0 9 52 23
2018 EN-03 20 29 27 12 7 2 2 21 51 41
2018 EN-04 25 36 28 9 2 0 0 11 61 89
2018 EN-05 15 32 30 15 9 0 0 23 47 47
2018 EN-06 29 18 24 29 0 0 0 29 47 17
2017 EN 27 28 31 8 4 0 2 12 57 226
2017 EN-02 17 8 46 13 13 0 4 26 26 24
2017 EN-03 22 28 30 13 0 2 4 14 53 46
2017 EN-04 32 28 30 7 3 0 0 10 60 88
2017 EN-05 29 37 25 6 2 0 2 8 67 52
2017 EN-06 29 29 29 0 14 0 0 14 57 14
2014 EN 30 31 26 10 2 1 0 12 61 234
2014 EN-02 18 47 18 18 0 0 0 18 65 17
2014 EN-03 18 25 32 20 2 2 2 22 44 56
2014 EN-04 36 26 30 6 1 1 0 7 63 88
2014 EN-05 36 40 20 4 0 0 0 4 76 50
2014 EN-06 29 29 19 14 10 0 0 24 57 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 4 21 34 28 11 1 0 40 26 235
2020 EN-02 0 3 21 41 31 3 0 75 4 29
2020 EN-03 2 7 28 41 19 2 2 62 10 54
2020 EN-04 3 23 41 26 7 0 0 33 26 91
2020 EN-05 10 35 35 15 4 0 0 19 46 48
2020 EN-06 8 50 42 0 0 0 0 0 58 12
2019 EN 5 23 37 26 8 1 0 34 28 247
2019 EN-02 3 11 8 44 28 3 3 76 15 36
2019 EN-03 0 13 38 38 9 2 0 48 14 45
2019 EN-04 7 17 44 26 7 0 0 33 24 89
2019 EN-05 5 42 44 9 0 0 0 9 47 55
2019 EN-06 10 45 40 5 0 0 0 5 55 20
2018 EN 11 24 36 22 7 0 0 29 35 218
2018 EN-02 0 9 13 52 26 0 0 78 9 23
2018 EN-03 5 25 33 23 13 3 0 36 31 40
2018 EN-04 15 22 43 19 1 0 0 20 37 89
2018 EN-05 15 28 36 15 6 0 0 21 43 47
2018 EN-06 18 41 35 6 0 0 0 6 59 17
2017 EN 11 21 42 16 8 0 2 24 33 226
2017 EN-02 0 13 25 29 25 0 8 59 14 24
2017 EN-03 7 20 39 24 9 0 2 33 27 46
2017 EN-04 10 16 50 16 7 0 1 23 26 88
2017 EN-05 19 29 44 4 2 0 2 6 49 52
2017 EN-06 29 43 14 7 7 0 0 14 71 14
2014 EN 9 21 44 21 4 0 0 25 30 233
2014 EN-02 12 0 29 53 6 0 0 59 12 17
2014 EN-03 2 14 50 25 9 0 0 34 16 56
2014 EN-04 5 25 44 25 1 0 0 26 30 87
2014 EN-05 22 28 38 8 2 0 2 10 51 50
2014 EN-06 14 24 52 5 5 0 0 10 38 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 7 17 29 28 16 2 1 45 25 233
2020 EN-02 3 0 10 33 47 7 0 86 4 30
2020 EN-03 2 11 26 38 17 2 4 58 14 53
2020 EN-04 7 17 35 27 13 1 0 41 24 89
2020 EN-05 13 29 40 15 4 0 0 19 42 48
2020 EN-06 17 42 8 25 8 0 0 33 58 12
2019 EN 8 21 30 27 11 1 2 39 30 248
2019 EN-02 8 19 14 25 28 3 3 56 29 36
2019 EN-03 0 19 26 36 15 2 2 53 20 47
2019 EN-04 8 18 34 27 10 0 2 38 27 88
2019 EN-05 13 29 42 15 2 0 0 16 42 55
2019 EN-06 15 25 25 35 0 0 0 35 40 20
2018 EN 12 25 35 19 7 1 1 26 38 220
2018 EN-02 4 9 35 22 17 9 4 45 15 23
2018 EN-03 10 26 24 29 10 0 2 39 37 42
2018 EN-04 13 25 38 17 6 0 1 23 39 89
2018 EN-05 13 34 34 15 4 0 0 19 47 47
2018 EN-06 18 18 53 12 0 0 0 12 35 17
2017 EN 18 21 32 18 8 1 3 26 41 226
2017 EN-02 8 8 25 25 25 0 8 55 18 24
2017 EN-03 28 17 19 20 7 2 7 29 50 46
2017 EN-04 10 23 41 17 7 1 1 24 34 88
2017 EN-05 23 27 38 12 0 0 0 12 50 52
2017 EN-06 29 29 7 21 14 0 0 36 57 14
2014 EN 17 27 33 15 6 1 1 21 45 233
2014 EN-02 6 18 24 35 12 6 0 50 25 17
2014 EN-03 15 33 25 16 5 2 4 23 50 55
2014 EN-04 16 26 39 15 5 0 0 19 42 88
2014 EN-05 18 32 34 8 8 0 0 16 50 50
2014 EN-06 29 19 38 10 5 0 0 14 48 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 3 8 24 39 21 3 2 63 12 233
2020 EN-02 0 3 10 37 33 13 3 84 4 30
2020 EN-03 2 6 19 40 29 2 2 72 8 52
2020 EN-04 6 9 30 33 19 2 1 54 15 90
2020 EN-05 2 10 27 44 10 2 4 58 13 48
2020 EN-06 0 17 25 50 8 0 0 58 17 12
2019 EN 10 15 31 29 12 2 1 43 25 248
2019 EN-02 8 8 31 11 33 6 3 48 18 36
2019 EN-03 6 6 26 45 13 4 0 60 13 47
2019 EN-04 11 18 35 24 9 1 1 34 30 88
2019 EN-05 11 20 33 29 5 2 0 35 31 55
2019 EN-06 10 15 30 45 0 0 0 45 25 20
2018 EN 12 17 36 25 8 1 0 33 30 218
2018 EN-02 9 4 43 35 4 4 0 41 14 23
2018 EN-03 15 20 32 24 7 2 0 33 35 41
2018 EN-04 15 22 34 19 9 0 1 28 38 89
2018 EN-05 13 11 41 28 7 0 0 35 24 46
2018 EN-06 0 24 29 35 12 0 0 47 24 17
2017 EN 9 18 30 28 10 1 4 40 28 226
2017 EN-02 0 4 29 33 17 8 8 60 5 24
2017 EN-03 13 17 26 28 4 2 9 37 34 46
2017 EN-04 14 17 26 28 11 0 3 41 32 88
2017 EN-05 2 27 35 31 6 0 0 37 29 52
2017 EN-06 0 21 43 14 21 0 0 36 21 14
2014 EN 7 16 28 33 10 2 3 46 25 234
2014 EN-02 6 0 41 29 24 0 0 53 6 17
2014 EN-03 9 20 23 21 12 9 5 40 33 56
2014 EN-04 7 16 26 42 6 0 3 49 24 88
2014 EN-05 6 14 32 34 12 0 2 47 20 50
2014 EN-06 5 24 29 33 10 0 0 43 29 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 10 24 35 18 11 2 1 29 34 234
2020 EN-02 7 10 10 27 37 10 0 70 19 30
2020 EN-03 2 19 32 26 17 2 2 45 22 53
2020 EN-04 14 27 40 16 3 0 0 19 41 90
2020 EN-05 8 29 46 10 4 0 2 15 38 48
2020 EN-06 25 33 33 8 0 0 0 8 58 12
2019 EN 17 21 34 19 6 1 1 26 39 248
2019 EN-02 14 22 31 17 11 6 0 29 38 36
2019 EN-03 13 11 26 39 9 2 0 49 24 46
2019 EN-04 19 21 36 16 6 0 3 22 41 90
2019 EN-05 17 31 31 17 4 0 0 20 48 54
2019 EN-06 25 20 55 0 0 0 0 0 45 20
2018 EN 18 28 36 11 5 0 0 17 47 219
2018 EN-02 13 13 48 22 4 0 0 26 26 23
2018 EN-03 14 26 33 14 7 2 2 23 43 42
2018 EN-04 22 29 37 7 4 0 0 11 52 89
2018 EN-05 17 30 32 13 9 0 0 21 47 47
2018 EN-06 13 44 38 6 0 0 0 6 56 16
2017 EN 27 26 27 10 7 1 2 17 55 226
2017 EN-02 8 17 29 13 25 0 8 41 27 24
2017 EN-03 26 22 28 11 9 0 4 20 50 46
2017 EN-04 26 31 25 11 3 3 0 15 59 88
2017 EN-05 33 29 29 8 2 0 0 10 62 52
2017 EN-06 50 14 21 0 14 0 0 14 64 14
2014 EN 18 32 33 10 3 2 1 13 52 234
2014 EN-02 12 24 35 12 12 6 0 25 38 17
2014 EN-03 7 27 41 16 4 4 2 21 36 56
2014 EN-04 20 33 31 10 2 1 2 13 55 88
2014 EN-05 32 36 28 4 0 0 0 4 68 50
2014 EN-06 14 43 33 5 5 0 0 10 57 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 6 16 38 29 9 1 1 39 23 235
2020 EN-02 10 17 37 17 17 3 0 34 28 30
2020 EN-03 2 9 30 42 13 2 2 57 12 53
2020 EN-04 9 16 38 29 7 0 1 36 26 91
2020 EN-05 4 21 46 23 4 0 2 28 26 48
2020 EN-06 0 25 42 33 0 0 0 33 25 12
2019 EN 9 25 30 25 10 0 1 35 34 248
2019 EN-02 11 20 20 29 20 0 0 49 31 35
2019 EN-03 2 17 34 34 11 2 0 46 20 47
2019 EN-04 9 20 35 20 12 0 3 34 30 89
2019 EN-05 13 38 25 22 2 0 0 24 51 55
2019 EN-06 15 35 30 20 0 0 0 20 50 20
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 31 12 6 3 7 8 76 10 236
2020 EN-02 47 17 3 0 0 13 20 95 0 30
2020 EN-03 33 33 9 4 2 13 6 82 7 54
2020 EN-04 31 31 16 8 3 3 8 69 12 91
2020 EN-05 33 31 15 8 2 4 6 72 12 48
2020 EN-06 33 50 0 8 8 0 0 83 17 12
2019 EN 34 30 11 8 3 7 6 74 13 248
2019 EN-02 42 28 8 6 3 8 6 81 10 36
2019 EN-03 40 30 9 2 2 11 6 85 5 47
2019 EN-04 25 31 12 11 6 6 9 66 20 89
2019 EN-05 33 31 16 11 2 4 4 69 14 55
2019 EN-06 47 26 0 11 0 11 5 88 13 19
2018 EN 21 36 18 9 6 7 4 64 16 218
2018 EN-02 39 17 13 4 13 9 4 65 20 23
2018 EN-03 29 31 19 7 5 7 2 66 13 42
2018 EN-04 10 40 19 11 6 10 3 58 20 88
2018 EN-05 26 43 17 6 2 2 4 73 9 47
2018 EN-06 25 31 19 13 6 0 6 60 20 16
2017 EN 34 31 12 7 5 5 6 73 13 225
2017 EN-02 39 30 9 9 4 0 9 76 14 23
2017 EN-03 37 24 13 9 11 2 4 65 21 46
2017 EN-04 28 31 15 7 6 8 6 68 14 88
2017 EN-05 38 38 8 4 0 6 6 87 4 52
2017 EN-06 43 21 21 7 0 0 7 69 8 14
2014 EN 31 32 13 9 7 5 3 69 17 234
2014 EN-02 47 18 12 6 6 6 6 73 13 17
2014 EN-03 29 32 7 7 7 9 9 74 17 56
2014 EN-04 31 30 18 8 8 6 0 64 17 88
2014 EN-05 26 42 14 12 4 0 2 69 16 50
2014 EN-06 43 33 10 5 5 5 0 80 10 21

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 59 25 8 6 1 1 0 85 7 235
2020 EN-02 73 17 3 7 0 0 0 90 7 30
2020 EN-03 53 30 4 8 2 2 2 86 10 53
2020 EN-04 57 25 13 2 1 1 0 83 3 91
2020 EN-05 58 25 6 10 0 0 0 83 10 48
2020 EN-06 67 17 0 17 0 0 0 83 17 12
2019 EN 58 30 5 4 2 1 0 89 6 250
2019 EN-02 67 25 6 3 0 0 0 92 3 36
2019 EN-03 55 30 6 6 2 0 0 85 9 47
2019 EN-04 54 30 7 2 6 1 0 85 8 90
2019 EN-05 53 36 2 7 0 2 0 91 7 55
2019 EN-06 80 20 0 0 0 0 0 100 0 20
2018 EN 45 36 9 7 3 1 0 82 10 219
2018 EN-02 57 22 4 13 4 0 0 78 17 23
2018 EN-03 50 33 10 2 5 0 0 83 7 42
2018 EN-04 35 43 13 7 1 1 0 78 8 89
2018 EN-05 55 32 4 4 2 2 0 89 7 47
2018 EN-06 44 38 0 19 0 0 0 81 19 16
2017 EN 54 30 6 6 4 0 0 84 9 226
2017 EN-02 50 21 13 13 4 0 0 71 17 24
2017 EN-03 59 22 7 4 9 0 0 81 13 46
2017 EN-04 48 38 5 6 3 1 0 86 9 88
2017 EN-05 60 35 4 2 0 0 0 94 2 52
2017 EN-06 64 14 7 14 0 0 0 79 14 14
2014 EN 46 37 6 6 4 0 0 83 10 234
2014 EN-02 65 24 0 0 12 0 0 88 12 17
2014 EN-03 43 34 9 7 5 2 0 78 13 56
2014 EN-04 41 39 9 8 3 0 0 80 11 88
2014 EN-05 50 44 2 4 0 0 0 94 4 50
2014 EN-06 57 29 5 5 5 0 0 86 10 21

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 69 23 3 3 2 0 0 92 5 234
2020 EN-02 87 10 3 0 0 0 0 97 0 30
2020 EN-03 72 21 0 6 2 0 0 92 8 53
2020 EN-04 63 27 4 3 2 0 0 90 6 90
2020 EN-05 67 25 6 2 0 0 0 92 2 48
2020 EN-06 75 17 0 0 8 0 0 92 8 12
2019 EN 62 27 6 4 1 0 0 90 5 248
2019 EN-02 80 14 3 3 0 0 0 94 3 35
2019 EN-03 64 28 6 2 0 0 0 91 2 47
2019 EN-04 55 28 9 4 3 0 0 83 8 89
2019 EN-05 55 38 4 4 0 0 0 93 4 55
2019 EN-06 75 20 0 5 0 0 0 95 5 20
2018 EN 51 36 6 5 3 0 0 87 7 219
2018 EN-02 61 22 9 4 4 0 0 83 9 23
2018 EN-03 43 43 10 2 2 0 0 86 5 42
2018 EN-04 51 37 6 6 1 0 0 88 7 89
2018 EN-05 55 40 2 0 2 0 0 96 2 47
2018 EN-06 50 25 6 6 13 0 0 75 19 16
2017 EN 56 31 6 5 2 0 0 87 7 226
2017 EN-02 54 42 0 4 0 0 0 96 4 24
2017 EN-03 54 24 9 9 4 0 0 78 13 46
2017 EN-04 57 28 6 6 3 0 0 85 9 88
2017 EN-05 50 44 4 2 0 0 0 94 2 52
2017 EN-06 79 7 14 0 0 0 0 86 0 14
2014 EN 50 39 5 4 2 0 0 89 6 234
2014 EN-02 59 24 0 18 0 0 0 82 18 17
2014 EN-03 45 46 5 4 0 0 0 91 4 56
2014 EN-04 48 41 7 3 1 0 0 89 5 88
2014 EN-05 58 32 6 0 4 0 0 90 4 50
2014 EN-06 57 38 0 5 0 0 0 95 5 21

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 59 33 5 3 0 0 0 92 3 236
2020 EN-02 70 27 0 3 0 0 0 97 3 30
2020 EN-03 61 31 2 2 2 2 0 94 4 54
2020 EN-04 52 41 5 2 0 0 0 92 2 91
2020 EN-05 63 25 10 2 0 0 0 88 2 48
2020 EN-06 67 25 0 8 0 0 0 92 8 12
2019 EN 52 38 5 2 3 0 0 91 4 250
2019 EN-02 75 19 3 0 3 0 0 94 3 36
2019 EN-03 49 38 9 0 4 0 0 87 4 47
2019 EN-04 42 49 4 1 3 0 0 91 4 90
2019 EN-05 49 36 5 5 2 2 0 87 7 55
2019 EN-06 65 35 0 0 0 0 0 100 0 20
2018 EN 42 44 9 1 3 1 0 87 4 217
2018 EN-02 45 36 9 5 5 0 0 82 9 22
2018 EN-03 45 38 10 0 7 0 0 83 7 42
2018 EN-04 36 46 15 0 1 2 0 84 1 89
2018 EN-05 52 43 2 0 2 0 0 96 2 46
2018 EN-06 38 63 0 0 0 0 0 100 0 16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 25 13 2 1 4 4 83 3 236
2020 EN-02 60 27 13 0 0 0 0 87 0 30
2020 EN-03 52 24 11 0 2 6 6 85 2 54
2020 EN-04 49 26 12 2 1 5 3 83 4 91
2020 EN-05 50 25 13 4 2 2 4 80 7 48
2020 EN-06 67 8 17 0 0 0 8 82 0 12
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 61 21 9 6 1 0 2 84 7 236
2020 EN-02 43 33 7 13 0 0 3 79 14 30
2020 EN-03 57 22 13 6 0 2 0 81 6 54
2020 EN-04 67 15 12 2 1 0 2 84 3 91
2020 EN-05 63 23 2 8 2 0 2 87 11 48
2020 EN-06 75 17 8 0 0 0 0 92 0 12
2019 EN 58 27 8 3 2 0 2 86 5 249
2019 EN-02 64 17 11 6 0 3 0 83 6 36
2019 EN-03 40 36 13 2 2 0 6 82 5 47
2019 EN-04 58 27 8 2 3 0 2 86 6 90
2019 EN-05 61 26 7 6 0 0 0 87 6 54
2019 EN-06 75 25 0 0 0 0 0 100 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 26 9 6 2 0 0 83 8 236
2020 EN-02 53 30 10 7 0 0 0 83 7 30
2020 EN-03 59 28 6 2 4 2 0 89 6 54
2020 EN-04 63 23 9 4 1 0 0 86 5 91
2020 EN-05 46 27 17 8 2 0 0 73 10 48
2020 EN-06 50 25 0 17 8 0 0 75 25 12
2019 EN 46 32 10 9 3 0 0 79 12 250
2019 EN-02 53 33 6 8 0 0 0 86 8 36
2019 EN-03 45 38 9 4 4 0 0 83 9 47
2019 EN-04 52 22 11 8 6 0 1 75 13 90
2019 EN-05 35 40 13 13 0 0 0 75 13 55
2019 EN-06 45 35 5 15 0 0 0 80 15 20
2018 EN 38 39 8 8 6 0 0 78 14 219
2018 EN-02 43 43 4 0 4 4 0 91 5 23
2018 EN-03 48 29 7 7 10 0 0 76 17 42
2018 EN-04 34 38 10 11 7 0 0 72 18 89
2018 EN-05 37 41 11 7 4 0 0 78 11 46
2018 EN-06 35 53 0 6 6 0 0 88 12 17
2017 EN 41 39 10 5 4 0 0 81 9 226
2017 EN-02 42 38 13 4 4 0 0 79 8 24
2017 EN-03 46 28 15 2 7 0 2 76 9 46
2017 EN-04 41 40 7 5 7 1 0 82 11 88
2017 EN-05 37 44 10 10 0 0 0 81 10 52
2017 EN-06 43 50 7 0 0 0 0 93 0 14
2014 EN 35 41 11 8 4 0 0 77 12 234
2014 EN-02 59 29 0 0 6 0 6 94 6 17
2014 EN-03 41 32 7 14 4 2 0 75 18 56
2014 EN-04 42 38 14 6 1 0 0 80 7 88
2014 EN-05 18 58 6 10 8 0 0 76 18 50
2014 EN-06 19 52 19 5 5 0 0 71 10 21

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 60 22 8 5 2 1 2 85 7 236
2020 EN-02 63 27 10 0 0 0 0 90 0 30
2020 EN-03 72 20 0 4 2 2 0 94 6 54
2020 EN-04 63 21 10 3 2 0 1 84 6 91
2020 EN-05 46 23 10 8 4 2 6 75 14 48
2020 EN-06 42 25 17 17 0 0 0 67 17 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 27 9 6 1 0 0 84 6 236
2020 EN-02 60 23 13 0 0 3 0 86 0 30
2020 EN-03 59 24 9 6 0 0 2 85 6 54
2020 EN-04 58 29 10 2 1 0 0 87 3 91
2020 EN-05 48 29 8 13 2 0 0 77 15 48
2020 EN-06 50 33 0 17 0 0 0 83 17 12
2019 EN 49 33 10 5 2 0 0 83 8 248
2019 EN-02 58 31 6 6 0 0 0 89 6 36
2019 EN-03 47 40 9 2 2 0 0 87 4 47
2019 EN-04 45 32 13 6 3 0 1 78 9 88
2019 EN-05 47 29 11 9 4 0 0 76 13 55
2019 EN-06 50 45 5 0 0 0 0 95 0 20
2018 EN 41 36 10 7 6 0 0 77 13 217
2018 EN-02 45 32 9 5 9 0 0 77 14 22
2018 EN-03 40 31 10 10 10 0 0 71 19 42
2018 EN-04 43 35 10 6 6 0 0 78 11 88
2018 EN-05 46 37 7 7 4 0 0 83 11 46
2018 EN-06 18 53 18 12 0 0 0 71 12 17
2017 EN 44 39 7 6 4 0 0 83 10 226
2017 EN-02 38 46 8 4 4 0 0 83 8 24
2017 EN-03 39 39 9 4 9 0 0 78 13 46
2017 EN-04 50 32 8 7 3 0 0 82 10 88
2017 EN-05 42 44 4 10 0 0 0 87 10 52
2017 EN-06 36 57 7 0 0 0 0 93 0 14
2014 EN 38 37 14 9 3 0 0 74 12 234
2014 EN-02 65 18 6 6 6 0 0 82 12 17
2014 EN-03 43 27 21 5 4 0 0 70 9 56
2014 EN-04 38 45 9 7 1 0 0 83 8 88
2014 EN-05 24 40 14 18 4 0 0 64 22 50
2014 EN-06 38 33 19 10 0 0 0 71 10 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 48 52 234
2020 EN-02 33 67 30
2020 EN-03 43 57 53
2020 EN-04 53 47 90
2020 EN-05 46 54 48
2020 EN-06 75 25 12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 69 17 4 0 0 3 7 95 0 236
2020 EN-02 63 10 0 0 0 10 17 100 0 30
2020 EN-03 70 15 2 2 0 6 6 96 2 54
2020 EN-04 73 16 4 0 0 0 7 95 0 91
2020 EN-05 65 21 6 0 0 4 4 93 0 48
2020 EN-06 75 17 8 0 0 0 0 92 0 12

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 67 19 7 6 0 0 0 86 6 236
2020 EN-02 67 27 7 0 0 0 0 93 0 30
2020 EN-03 72 17 6 4 0 2 0 91 4 54
2020 EN-04 68 21 7 4 0 0 0 89 4 91
2020 EN-05 60 15 13 10 2 0 0 75 13 48
2020 EN-06 58 17 0 25 0 0 0 75 25 12
2019 EN 56 24 12 6 2 0 0 80 7 249
2019 EN-02 72 19 8 0 0 0 0 92 0 36
2019 EN-03 46 46 2 7 0 0 0 91 7 46
2019 EN-04 57 22 12 4 4 0 0 79 9 90
2019 EN-05 51 15 22 13 0 0 0 65 13 55
2019 EN-06 55 25 20 0 0 0 0 80 0 20
2018 EN 48 27 11 6 7 0 0 76 14 219
2018 EN-02 52 30 4 9 4 0 0 83 13 23
2018 EN-03 50 26 0 17 7 0 0 76 24 42
2018 EN-04 48 26 16 1 9 0 0 74 10 89
2018 EN-05 48 28 11 9 4 0 0 76 13 46
2018 EN-06 41 29 18 0 12 0 0 71 12 17
2017 EN 51 33 7 5 5 0 0 84 10 225
2017 EN-02 54 25 17 0 4 0 0 79 4 24
2017 EN-03 53 31 9 0 7 0 0 84 7 45
2017 EN-04 51 33 3 6 7 0 0 84 12 88
2017 EN-05 46 37 6 10 2 0 0 83 12 52
2017 EN-06 50 36 7 7 0 0 0 86 7 14
2014 EN 44 28 13 11 3 1 0 72 15 234
2014 EN-02 71 18 6 0 6 0 0 88 6 17
2014 EN-03 43 29 7 18 2 2 0 73 20 56
2014 EN-04 47 27 14 9 2 1 0 75 11 88
2014 EN-05 34 32 16 10 8 0 0 66 18 50
2014 EN-06 38 29 19 14 0 0 0 67 14 21
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 32 13 6 3 8 0 77 9 236
2020 EN-02 60 20 3 0 0 17 0 96 0 30
2020 EN-03 46 31 6 6 2 9 0 86 8 54
2020 EN-04 32 34 20 4 4 5 0 70 9 91
2020 EN-05 29 31 17 10 2 10 0 67 14 48
2020 EN-06 33 50 8 8 0 0 0 83 8 12
2019 EN 29 35 18 8 5 6 0 67 14 249
2019 EN-02 47 28 14 6 0 6 0 79 6 36
2019 EN-03 43 26 17 6 4 4 0 71 11 47
2019 EN-04 16 40 18 8 10 9 0 61 20 90
2019 EN-05 24 36 22 11 2 5 0 63 13 55
2019 EN-06 30 40 15 15 0 0 0 70 15 20
2018 EN 21 34 18 12 8 7 0 59 21 218
2018 EN-02 43 30 17 0 4 4 0 77 5 23
2018 EN-03 20 34 20 7 12 7 0 58 21 41
2018 EN-04 13 34 20 16 8 9 0 52 26 89
2018 EN-05 20 37 20 15 4 4 0 59 20 46
2018 EN-06 29 41 6 12 6 6 0 75 19 17
2017 EN 20 37 15 12 7 9 0 63 21 226
2017 EN-02 33 42 17 0 4 4 0 78 4 24
2017 EN-03 22 35 9 17 9 9 0 62 29 46
2017 EN-04 15 39 15 13 8 11 0 60 23 88
2017 EN-05 21 33 19 12 8 8 0 58 21 52
2017 EN-06 14 43 21 14 0 7 0 62 15 14
2014 EN 22 30 21 9 4 14 0 60 16 232
2014 EN-02 53 29 12 0 6 0 0 82 6 17
2014 EN-03 24 20 22 13 4 18 0 53 20 55
2014 EN-04 18 34 24 7 2 15 0 61 11 88
2014 EN-05 14 30 24 14 6 10 2 50 23 50
2014 EN-06 25 40 10 5 5 15 0 76 12 20

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 34 17 8 2 3 0 72 10 235
2020 EN-02 60 17 10 3 0 10 0 85 4 30
2020 EN-03 41 39 9 6 2 4 0 83 8 54
2020 EN-04 31 35 21 9 3 1 0 67 12 91
2020 EN-05 29 38 23 8 2 0 0 67 10 48
2020 EN-06 18 45 9 27 0 0 0 64 27 11
2019 EN 23 40 17 13 6 2 0 64 19 248
2019 EN-02 33 39 8 8 3 8 0 79 12 36
2019 EN-03 30 36 19 4 6 4 0 69 11 47
2019 EN-04 18 42 13 16 10 1 0 61 26 90
2019 EN-05 20 37 24 19 0 0 0 57 19 54
2019 EN-06 10 45 20 10 15 0 0 55 25 20
2018 EN 15 35 22 17 8 3 0 52 25 218
2018 EN-02 26 35 9 13 9 9 0 67 24 23
2018 EN-03 17 34 17 17 7 7 0 55 26 41
2018 EN-04 9 36 25 18 10 2 0 46 29 89
2018 EN-05 13 39 28 15 4 0 0 52 20 46
2018 EN-06 29 24 29 18 0 0 0 53 18 17
2017 EN 12 35 24 18 9 2 0 48 27 226
2017 EN-02 25 33 21 21 0 0 0 58 21 24
2017 EN-03 15 28 24 13 15 4 0 45 29 46
2017 EN-04 7 39 25 19 8 2 0 46 28 88
2017 EN-05 13 31 25 19 12 0 0 44 31 52
2017 EN-06 14 36 29 21 0 0 0 50 21 14
2014 EN 14 34 24 17 7 4 0 50 25 233
2014 EN-02 35 35 12 6 12 0 0 71 18 17
2014 EN-03 13 31 16 24 5 11 0 49 33 55
2014 EN-04 8 41 27 17 5 2 0 50 22 88
2014 EN-05 14 26 30 18 12 0 0 40 30 50
2014 EN-06 29 33 24 5 5 5 0 65 10 21

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 32 22 10 5 6 0 60 16 233
2020 EN-02 43 23 17 0 0 17 0 80 0 30
2020 EN-03 37 27 14 10 2 10 0 72 13 51
2020 EN-04 16 38 23 10 8 4 0 57 18 91
2020 EN-05 19 29 33 13 4 2 0 49 17 48
2020 EN-06 0 33 25 33 8 0 0 33 42 12
2019 EN 19 35 20 16 6 4 0 56 23 247
2019 EN-02 31 19 17 19 6 8 0 55 27 36
2019 EN-03 28 36 21 9 2 4 0 67 11 47
2019 EN-04 13 37 20 18 9 3 0 52 28 90
2019 EN-05 19 39 24 11 6 2 0 58 17 54
2019 EN-06 5 42 16 32 5 0 0 47 37 19
2018 EN 8 27 26 21 12 5 0 38 35 216
2018 EN-02 13 35 22 9 17 4 0 50 27 23
2018 EN-03 12 27 24 24 5 7 0 42 32 41
2018 EN-04 2 29 28 19 16 6 0 33 37 89
2018 EN-05 9 23 30 25 9 5 0 33 36 44
2018 EN-06 24 18 24 29 6 0 0 41 35 17
2017 EN 6 33 20 23 11 5 0 42 37 226
2017 EN-02 17 38 8 29 4 4 0 57 35 24
2017 EN-03 7 35 17 17 17 7 0 44 37 46
2017 EN-04 2 32 28 17 14 6 1 37 33 88
2017 EN-05 8 31 15 33 10 4 0 40 44 52
2017 EN-06 7 29 21 43 0 0 0 36 43 14
2014 EN 10 18 30 26 9 6 0 31 37 233
2014 EN-02 35 18 24 6 12 6 0 56 19 17
2014 EN-03 9 22 38 16 5 9 0 34 24 55
2014 EN-04 7 19 25 30 9 10 0 29 43 88
2014 EN-05 6 14 30 38 12 0 0 20 50 50
2014 EN-06 19 19 38 19 5 0 0 38 24 21

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 36 22 13 3 2 0 61 16 236
2020 EN-02 47 23 20 3 3 3 0 72 7 30
2020 EN-03 35 30 17 13 0 6 0 69 14 54
2020 EN-04 20 40 21 14 4 1 0 60 19 91
2020 EN-05 13 42 29 15 2 0 0 54 17 48
2020 EN-06 0 33 42 17 8 0 0 33 25 12
2019 EN 13 41 20 16 9 2 0 55 25 249
2019 EN-02 14 36 11 22 11 6 0 53 35 36
2019 EN-03 23 34 17 15 6 4 0 60 22 47
2019 EN-04 8 44 22 13 12 0 0 52 26 90
2019 EN-05 13 44 22 18 4 0 0 56 22 55
2019 EN-06 5 45 25 15 10 0 0 50 25 20
2018 EN 6 35 23 21 12 3 0 43 34 217
2018 EN-02 14 27 18 27 9 5 0 43 38 22
2018 EN-03 12 37 20 17 12 2 0 50 30 41
2018 EN-04 2 36 21 19 17 4 0 40 38 89
2018 EN-05 7 35 30 22 7 0 0 41 28 46
2018 EN-06 6 35 29 29 0 0 0 41 29 17
2017 EN 8 38 22 20 11 1 0 47 31 225
2017 EN-02 13 46 21 17 4 0 0 58 21 24
2017 EN-03 11 33 24 15 17 0 0 44 33 46
2017 EN-04 6 41 17 24 10 2 0 48 35 88
2017 EN-05 10 25 31 22 10 2 0 36 32 51
2017 EN-06 7 64 14 7 7 0 0 71 14 14
2014 EN 11 31 19 24 9 5 0 44 36 233
2014 EN-02 35 29 6 18 12 0 0 65 29 17
2014 EN-03 16 27 16 15 13 13 0 50 31 55
2014 EN-04 5 35 22 25 9 5 0 42 36 88
2014 EN-05 6 24 22 36 10 2 0 31 47 50
2014 EN-06 14 43 19 24 0 0 0 57 24 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 45 31 15 3 1 5 0 79 5 236
2020 EN-02 60 23 7 3 0 7 0 89 4 30
2020 EN-03 52 26 9 2 2 7 2 86 4 54
2020 EN-04 52 31 11 2 1 3 0 85 3 91
2020 EN-05 21 42 27 6 2 2 0 64 9 48
2020 EN-06 25 25 42 8 0 0 0 50 8 12
2019 EN 44 27 16 6 3 4 0 74 10 249
2019 EN-02 61 11 14 3 0 8 3 81 3 36
2019 EN-03 43 28 15 2 7 4 0 75 9 46
2019 EN-04 44 28 14 7 4 2 0 74 11 90
2019 EN-05 35 31 18 11 2 4 0 68 13 55
2019 EN-06 40 30 25 5 0 0 0 70 5 20
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 30 49 14 4 2 2 0 80 6 235
2020 EN-02 34 48 7 3 0 7 0 89 4 29
2020 EN-03 44 46 6 2 2 0 0 91 4 54
2020 EN-04 29 48 15 4 1 2 0 79 6 91
2020 EN-05 17 52 23 6 2 0 0 69 8 48
2020 EN-06 25 42 25 0 8 0 0 67 8 12
2019 EN 22 46 19 9 3 1 0 69 12 250
2019 EN-02 28 53 6 14 0 0 0 81 14 36
2019 EN-03 36 36 19 6 2 0 0 72 9 47
2019 EN-04 16 50 19 7 7 2 0 67 14 90
2019 EN-05 18 44 25 11 2 0 0 62 13 55
2019 EN-06 25 40 25 10 0 0 0 65 10 20
2018 EN 17 46 20 12 4 1 0 64 16 219
2018 EN-02 23 41 14 14 9 0 0 64 23 22
2018 EN-03 26 45 7 17 2 2 0 73 20 42
2018 EN-04 10 46 25 12 4 1 1 57 17 89
2018 EN-05 21 49 21 6 2 0 0 70 9 47
2018 EN-06 12 47 29 12 0 0 0 59 12 17
2017 EN 17 47 20 11 5 1 0 64 16 225
2017 EN-02 17 54 21 8 0 0 0 71 8 24
2017 EN-03 13 47 18 9 13 0 0 60 22 45
2017 EN-04 11 49 18 16 5 1 0 61 21 88
2017 EN-05 21 50 17 8 2 2 0 73 10 52
2017 EN-06 36 14 43 7 0 0 0 50 7 14
2014 EN 14 43 23 13 6 1 0 58 19 233
2014 EN-02 24 35 24 12 6 0 0 59 18 17
2014 EN-03 22 47 18 11 2 0 0 69 13 55
2014 EN-04 9 45 27 14 3 1 0 55 17 88
2014 EN-05 14 34 20 12 16 4 0 50 29 50
2014 EN-06 10 52 19 19 0 0 0 62 19 21

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 40 22 10 2 4 0 65 13 232
2020 EN-02 33 47 7 7 0 3 3 86 7 30
2020 EN-03 31 44 11 7 0 6 0 80 8 54
2020 EN-04 17 44 22 10 2 4 0 64 13 90
2020 EN-05 17 28 37 13 2 2 0 47 16 46
2020 EN-06 18 9 36 18 18 0 0 27 36 11
2019 EN 13 35 24 18 7 2 0 49 26 249
2019 EN-02 19 42 17 17 3 3 0 63 20 36
2019 EN-03 26 35 26 7 2 4 0 64 9 46
2019 EN-04 9 39 21 19 11 1 0 48 30 90
2019 EN-05 7 25 36 24 5 2 0 33 30 55
2019 EN-06 10 25 10 35 15 5 0 37 53 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 46 11 2 2 3 0 84 4 235
2020 EN-02 41 31 21 3 0 3 0 75 4 29
2020 EN-03 43 41 7 2 2 6 0 88 4 54
2020 EN-04 32 49 8 3 4 3 0 84 8 91
2020 EN-05 29 52 15 0 0 2 2 85 0 48
2020 EN-06 42 50 8 0 0 0 0 92 0 12
2019 EN 35 44 10 6 2 2 1 81 8 250
2019 EN-02 36 33 14 6 0 8 3 78 6 36
2019 EN-03 40 36 11 11 2 0 0 77 13 47
2019 EN-04 33 46 9 7 3 1 1 81 10 90
2019 EN-05 27 53 15 4 0 2 0 81 4 55
2019 EN-06 55 45 0 0 0 0 0 100 0 20
2018 EN 29 52 11 5 2 0 0 82 7 220
2018 EN-02 35 30 22 9 0 4 0 68 9 23
2018 EN-03 29 50 10 7 5 0 0 79 12 42
2018 EN-04 20 62 11 6 1 0 0 82 7 89
2018 EN-05 38 49 9 2 2 0 0 87 4 47
2018 EN-06 41 53 6 0 0 0 0 94 0 17
2017 EN 34 49 9 5 1 0 2 84 6 226
2017 EN-02 46 38 13 4 0 0 0 83 4 24
2017 EN-03 33 48 7 9 2 0 2 82 11 46
2017 EN-04 26 56 10 3 1 0 3 85 5 88
2017 EN-05 40 42 10 6 2 0 0 83 8 52
2017 EN-06 50 50 0 0 0 0 0 100 0 14
2014 EN 40 42 9 4 2 2 1 85 6 232
2014 EN-02 44 38 13 0 0 0 6 87 0 16
2014 EN-03 42 40 11 4 0 4 0 85 4 55
2014 EN-04 35 42 10 5 3 3 1 81 8 88
2014 EN-05 42 44 8 4 2 0 0 86 6 50
2014 EN-06 52 43 0 5 0 0 0 95 5 21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 38 14 3 1 1 0 81 5 233
2020 EN-02 50 37 10 0 0 3 0 90 0 30
2020 EN-03 52 37 7 2 0 2 0 91 2 54
2020 EN-04 42 34 13 6 3 1 0 78 9 90
2020 EN-05 32 45 21 2 0 0 0 77 2 47
2020 EN-06 27 45 18 9 0 0 0 73 9 11
2019 EN 33 47 13 4 2 0 0 80 6 249
2019 EN-02 33 47 17 3 0 0 0 81 3 36
2019 EN-03 40 47 9 2 2 0 0 87 4 47
2019 EN-04 33 45 12 6 4 0 0 78 10 89
2019 EN-05 29 49 18 2 2 0 0 78 4 55
2019 EN-06 30 50 10 10 0 0 0 80 10 20
2018 EN 27 47 15 7 3 1 0 75 10 218
2018 EN-02 39 35 17 4 0 4 0 77 5 23
2018 EN-03 37 39 12 7 5 0 0 76 12 41
2018 EN-04 22 49 17 7 3 1 0 73 10 89
2018 EN-05 26 53 13 6 2 0 0 79 9 47
2018 EN-06 13 63 6 19 0 0 0 75 19 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 23 27 17 13 9 9 2 56 25 235
2020 EN-02 37 23 10 7 3 20 0 75 13 30
2020 EN-03 39 31 4 9 9 6 2 76 20 54
2020 EN-04 17 23 23 17 11 7 2 44 30 90
2020 EN-05 13 31 21 13 13 6 4 49 28 48
2020 EN-06 17 25 33 17 0 8 0 45 18 12
2019 EN 17 27 16 16 13 10 2 49 33 247
2019 EN-02 34 26 9 9 9 14 0 70 20 35
2019 EN-03 30 23 21 13 6 2 4 57 20 47
2019 EN-04 6 30 18 18 17 10 1 41 39 89
2019 EN-05 15 19 17 17 17 15 2 40 40 54
2019 EN-06 10 40 5 25 15 5 0 53 42 20
2018 EN 13 23 19 15 16 12 1 42 36 218
2018 EN-02 17 26 17 4 9 17 9 59 18 23
2018 EN-03 17 27 17 15 15 10 0 49 32 41
2018 EN-04 8 18 25 16 16 16 1 32 38 88
2018 EN-05 17 28 15 17 15 9 0 49 35 47
2018 EN-06 12 24 12 24 24 6 0 38 50 17
2017 EN 14 22 16 18 17 11 2 42 40 226
2017 EN-02 33 13 21 8 8 8 8 55 20 24
2017 EN-03 13 28 13 15 17 13 0 48 38 46
2017 EN-04 6 24 18 14 22 15 2 36 42 88
2017 EN-05 13 21 13 33 13 6 0 37 49 52
2017 EN-06 29 14 14 21 14 7 0 46 38 14
2014 EN 15 20 14 22 12 15 2 42 41 233
2014 EN-02 29 35 12 12 6 6 0 69 19 17
2014 EN-03 15 22 13 15 15 22 0 47 37 55
2014 EN-04 14 15 16 27 15 11 2 33 49 88
2014 EN-05 10 24 14 26 8 14 4 41 41 50
2014 EN-06 24 14 14 19 5 19 5 50 31 21

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 33 17 14 5 3 0 62 20 236
2020 EN-02 33 27 20 13 3 3 0 62 17 30
2020 EN-03 35 41 6 9 6 4 0 79 15 54
2020 EN-04 22 34 20 15 5 3 0 58 22 91
2020 EN-05 23 29 25 15 6 0 2 53 21 48
2020 EN-06 25 25 17 33 0 0 0 50 33 12
2019 EN 18 42 18 14 4 3 0 62 19 250
2019 EN-02 28 36 11 17 3 6 0 68 21 36
2019 EN-03 30 32 21 11 0 6 0 66 11 47
2019 EN-04 11 47 20 14 7 1 0 58 21 90
2019 EN-05 11 45 18 15 7 4 0 58 23 55
2019 EN-06 25 40 20 15 0 0 0 65 15 20
2018 EN 17 37 22 13 10 1 0 54 23 217
2018 EN-02 22 43 9 9 9 9 0 71 19 23
2018 EN-03 18 31 21 18 13 0 0 49 31 39
2018 EN-04 16 30 27 17 10 0 0 46 27 89
2018 EN-05 13 47 26 9 6 0 0 60 15 47
2018 EN-06 18 59 12 6 6 0 0 76 12 17
2017 EN 18 40 15 19 8 2 0 58 27 225
2017 EN-02 33 29 8 17 8 4 0 65 26 24
2017 EN-03 11 44 17 22 7 0 0 54 28 46
2017 EN-04 14 39 16 17 10 3 0 55 29 87
2017 EN-05 21 40 17 17 4 0 0 62 21 52
2017 EN-06 21 43 0 29 7 0 0 64 36 14
2014 EN 18 35 19 16 10 3 0 54 26 234
2014 EN-02 41 29 18 0 12 0 0 71 12 17
2014 EN-03 20 32 14 18 12 4 0 54 31 56
2014 EN-04 18 34 20 15 9 3 0 54 25 88
2014 EN-05 8 34 22 24 10 2 0 43 35 50
2014 EN-06 14 57 19 10 0 0 0 71 10 21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 26 19 14 12 3 2 53 27 235
2020 EN-02 30 33 13 7 10 7 0 68 18 30
2020 EN-03 33 31 17 2 11 6 0 69 14 54
2020 EN-04 20 22 24 21 9 1 2 44 31 90
2020 EN-05 15 27 17 15 23 0 4 43 39 48
2020 EN-06 42 17 8 25 8 0 0 58 33 12
2019 EN 18 34 16 13 16 2 1 54 30 250
2019 EN-02 17 42 8 8 19 6 0 62 29 36
2019 EN-03 30 34 13 6 13 4 0 67 20 47
2019 EN-04 9 32 21 19 17 1 1 42 36 90
2019 EN-05 22 29 15 15 20 0 0 51 35 55
2019 EN-06 30 45 10 5 5 0 5 79 11 20
2018 EN 18 30 15 20 16 1 0 49 36 219
2018 EN-02 35 22 13 4 26 0 0 57 30 23
2018 EN-03 17 29 20 20 15 0 0 46 34 41
2018 EN-04 12 27 15 27 17 1 1 40 45 89
2018 EN-05 17 34 17 19 13 0 0 51 32 47
2018 EN-06 29 47 6 6 6 6 0 81 13 17
2017 EN 12 28 17 23 18 0 1 41 41 226
2017 EN-02 13 21 21 21 25 0 0 33 46 24
2017 EN-03 9 28 22 20 22 0 0 37 41 46
2017 EN-04 9 27 16 25 21 1 1 37 47 88
2017 EN-05 17 31 13 23 12 0 4 50 36 52
2017 EN-06 29 36 7 29 0 0 0 64 29 14
2014 EN 13 30 15 20 19 2 1 44 40 234
2014 EN-02 12 41 12 12 24 0 0 53 35 17
2014 EN-03 18 21 18 18 21 4 0 41 41 56
2014 EN-04 10 28 14 23 24 1 0 39 47 88
2014 EN-05 4 36 14 28 14 2 2 42 44 50
2014 EN-06 33 38 19 0 0 5 5 79 0 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 29 15 5 2 0 2 78 7 236
2020 EN-02 67 23 10 0 0 0 0 90 0 30
2020 EN-03 57 31 7 4 0 0 0 89 4 54
2020 EN-04 38 29 19 9 3 0 2 69 12 91
2020 EN-05 44 27 17 2 4 2 4 76 7 48
2020 EN-06 33 50 17 0 0 0 0 83 0 12
2019 EN 51 26 12 5 4 1 1 78 10 249
2019 EN-02 61 28 6 3 3 0 0 89 6 36
2019 EN-03 60 17 9 2 6 4 2 82 9 47
2019 EN-04 49 29 11 6 4 0 0 79 10 89
2019 EN-05 36 33 16 7 5 0 2 70 13 55
2019 EN-06 55 15 20 10 0 0 0 70 10 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 54 23 17 3 2 0 1 78 5 235
2020 EN-02 40 33 23 0 3 0 0 73 3 30
2020 EN-03 70 21 8 0 2 0 0 91 2 53
2020 EN-04 47 25 21 4 1 0 1 73 6 91
2020 EN-05 54 19 15 4 4 0 4 76 9 48
2020 EN-06 58 8 25 0 0 8 0 73 0 12
2019 EN 50 29 11 5 2 2 1 81 7 250
2019 EN-02 44 33 11 8 0 3 0 80 9 36
2019 EN-03 45 38 11 4 0 2 0 85 4 47
2019 EN-04 50 29 8 6 6 2 0 81 11 90
2019 EN-05 51 24 15 4 2 2 4 79 6 55
2019 EN-06 65 20 15 0 0 0 0 85 0 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 78 7 5 3 3 3 2 89 6 236
2020 EN-02 90 10 0 0 0 0 0 100 0 30
2020 EN-03 81 6 4 0 2 4 4 94 2 54
2020 EN-04 77 7 8 2 5 0 1 84 8 91
2020 EN-05 71 6 4 8 2 4 4 84 11 48
2020 EN-06 83 8 0 0 0 8 0 100 0 12
2019 EN 80 6 5 2 5 2 0 88 7 249
2019 EN-02 81 11 3 0 3 3 0 94 3 36
2019 EN-03 81 6 11 0 2 0 0 87 2 47
2019 EN-04 74 8 4 2 9 2 0 84 11 89
2019 EN-05 80 0 5 4 4 5 2 86 8 55
2019 EN-06 100 0 0 0 0 0 0 100 0 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 76 9 5 2 0 0 8 93 2 234
2020 EN-02 90 7 0 0 0 0 3 100 0 30
2020 EN-03 77 10 6 0 0 0 8 94 0 52
2020 EN-04 69 12 7 3 0 1 8 89 4 91
2020 EN-05 75 6 4 2 0 0 13 93 2 48
2020 EN-06 100 0 0 0 0 0 0 100 0 12
2019 EN 80 7 3 2 2 1 5 93 4 248
2019 EN-02 83 11 3 0 0 3 0 97 0 36
2019 EN-03 77 11 2 2 2 2 4 93 5 47
2019 EN-04 80 8 1 2 2 0 7 94 5 90
2019 EN-05 77 2 8 4 2 2 6 86 6 53
2019 EN-06 85 5 0 0 0 0 10 100 0 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 48 14 11 0 4 0 73 12 236
2020 EN-02 33 40 10 13 0 3 0 76 14 30
2020 EN-03 30 48 11 7 0 4 0 81 8 54
2020 EN-04 13 57 14 11 0 4 0 74 11 91
2020 EN-05 27 33 21 13 0 6 0 64 13 48
2020 EN-06 17 50 17 8 8 0 0 67 17 12
2019 EN 16 43 21 14 3 2 0 61 18 250
2019 EN-02 14 53 22 8 0 3 0 69 9 36
2019 EN-03 30 36 19 11 4 0 0 66 15 47
2019 EN-04 12 42 20 18 6 2 0 56 24 90
2019 EN-05 15 36 31 15 2 2 0 52 17 55
2019 EN-06 10 65 5 15 0 5 0 79 16 20
2018 EN 15 36 26 13 5 6 0 54 18 218
2018 EN-02 26 48 9 17 0 0 0 74 17 23
2018 EN-03 20 41 17 10 10 2 0 63 20 41
2018 EN-04 8 33 30 15 5 10 0 46 22 88
2018 EN-05 17 32 34 11 2 4 0 51 13 47
2018 EN-06 18 41 29 12 0 0 0 59 12 17
2017 EN 12 45 21 15 4 3 0 59 20 224
2017 EN-02 25 46 21 8 0 0 0 71 8 24
2017 EN-03 13 47 18 11 7 4 0 63 19 45
2017 EN-04 9 41 23 20 5 2 0 51 26 88
2017 EN-05 12 47 20 14 4 4 0 61 18 51
2017 EN-06 14 50 21 14 0 0 0 64 14 14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 40 12 7 0 2 0 80 8 233
2020 EN-02 63 30 3 0 0 3 0 97 0 30
2020 EN-03 42 49 2 6 0 2 0 92 6 53
2020 EN-04 28 46 16 7 1 2 0 76 8 89
2020 EN-05 40 27 21 10 0 2 0 68 11 48
2020 EN-06 25 33 17 25 0 0 0 58 25 12
2019 EN 33 42 14 8 3 0 0 75 10 249
2019 EN-02 47 31 17 3 3 0 0 78 6 36
2019 EN-03 40 45 11 2 2 0 0 85 4 47
2019 EN-04 28 41 17 10 4 0 0 69 14 90
2019 EN-05 28 46 13 11 2 0 0 74 13 54
2019 EN-06 30 45 15 10 0 0 0 75 10 20
2018 EN 34 44 12 4 3 3 0 80 7 217
2018 EN-02 52 35 4 0 4 4 0 91 5 23
2018 EN-03 32 41 15 7 2 2 0 75 10 41
2018 EN-04 28 47 16 3 2 3 0 78 6 88
2018 EN-05 33 50 9 4 2 2 0 84 7 46
2018 EN-06 41 41 6 6 0 6 0 88 6 17
2017 EN 27 54 8 8 2 2 0 83 9 226
2017 EN-02 46 46 0 8 0 0 0 92 8 24
2017 EN-03 35 44 9 6 7 0 0 78 13 46
2017 EN-04 18 60 8 10 1 2 0 80 12 88
2017 EN-05 27 56 12 2 0 4 0 86 2 52
2017 EN-06 21 64 0 14 0 0 0 86 14 14
2014 EN 34 41 16 4 1 4 0 78 5 234
2014 EN-02 65 12 12 6 6 0 0 76 12 17
2014 EN-03 37 34 27 0 0 2 0 73 0 56
2014 EN-04 26 49 14 7 0 5 0 79 7 88
2014 EN-05 34 44 14 4 0 4 0 81 4 50
2014 EN-06 33 43 5 5 5 10 0 84 11 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 35 9 4 2 3 0 84 7 235
2020 EN-02 53 27 10 0 3 7 0 86 4 30
2020 EN-03 56 30 7 2 2 4 0 88 4 54
2020 EN-04 43 36 8 8 2 3 0 82 10 91
2020 EN-05 45 38 11 4 2 0 0 83 6 47
2020 EN-06 25 58 17 0 0 0 0 83 0 12
2019 EN 46 35 11 4 3 2 0 82 7 248
2019 EN-02 61 25 6 6 0 3 0 89 6 36
2019 EN-03 46 35 13 2 2 2 0 82 4 46
2019 EN-04 39 37 14 2 7 0 1 76 9 90
2019 EN-05 43 39 7 7 0 4 0 85 8 54
2019 EN-06 50 35 10 5 0 0 0 85 5 20
2018 EN 42 36 12 4 2 4 0 82 6 220
2018 EN-02 61 22 9 9 0 0 0 83 9 23
2018 EN-03 36 38 12 10 2 2 0 76 12 42
2018 EN-04 36 39 13 2 2 7 0 81 5 89
2018 EN-05 43 38 13 0 2 4 0 84 2 47
2018 EN-06 59 35 0 6 0 0 0 94 6 17
2017 EN 31 43 11 5 3 7 0 80 8 226
2017 EN-02 46 42 4 0 4 4 0 91 4 24
2017 EN-03 35 35 15 4 4 7 0 74 9 46
2017 EN-04 24 46 12 8 3 7 0 74 12 88
2017 EN-05 31 46 12 0 0 12 0 87 0 52
2017 EN-06 36 43 7 14 0 0 0 79 14 14
2014 EN 32 39 17 2 2 8 0 77 5 234
2014 EN-02 41 41 12 0 6 0 0 82 6 17
2014 EN-03 37 36 16 0 2 9 0 80 2 56
2014 EN-04 28 42 18 3 2 6 0 75 6 88
2014 EN-05 34 32 18 4 0 12 0 75 5 50
2014 EN-06 19 57 14 0 5 5 0 80 5 21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 36 11 7 2 6 0 79 9 236
2020 EN-02 43 20 13 7 0 17 0 76 8 30
2020 EN-03 48 35 2 9 4 2 0 85 13 54
2020 EN-04 37 34 15 7 1 5 0 76 8 91
2020 EN-05 35 42 10 8 2 2 0 79 11 48
2020 EN-06 8 75 8 0 0 8 0 91 0 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 45 34 8 4 3 4 1 83 8 236
2020 EN-02 63 27 0 0 0 7 3 100 0 30
2020 EN-03 57 26 7 2 4 4 0 87 6 54
2020 EN-04 36 40 8 5 5 3 2 80 12 91
2020 EN-05 40 35 15 4 2 4 0 78 7 48
2020 EN-06 33 42 8 8 0 8 0 82 9 12

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 31 8 5 0 0 0 87 5 236
2020 EN-02 77 23 0 0 0 0 0 100 0 30
2020 EN-03 61 30 7 2 0 0 0 91 2 54
2020 EN-04 49 33 9 8 0 1 0 83 8 91
2020 EN-05 52 29 15 4 0 0 0 81 4 48
2020 EN-06 33 50 0 8 8 0 0 83 17 12
2019 EN 49 34 9 5 3 0 0 84 8 250
2019 EN-02 75 22 3 0 0 0 0 97 0 36
2019 EN-03 51 36 6 2 4 0 0 87 6 47
2019 EN-04 39 41 11 4 4 0 0 80 9 90
2019 EN-05 45 29 13 11 2 0 0 75 13 55
2019 EN-06 50 40 5 5 0 0 0 90 5 20
2018 EN 39 49 6 2 3 0 0 88 5 219
2018 EN-02 65 26 0 9 0 0 0 91 9 23
2018 EN-03 41 41 10 0 7 0 0 83 7 41
2018 EN-04 33 55 9 1 2 0 0 88 3 89
2018 EN-05 40 57 0 0 2 0 0 98 2 47
2018 EN-06 29 47 12 12 0 0 0 76 12 17
2017 EN 38 41 12 5 4 1 0 80 8 226
2017 EN-02 58 33 8 0 0 0 0 92 0 24
2017 EN-03 35 37 11 11 7 0 0 72 17 46
2017 EN-04 36 43 11 1 6 2 0 81 7 88
2017 EN-05 35 46 12 8 0 0 0 81 8 52
2017 EN-06 29 43 21 7 0 0 0 71 7 14
2014 EN 41 39 15 3 2 0 0 80 5 234
2014 EN-02 71 24 0 0 6 0 0 94 6 17
2014 EN-03 41 45 14 0 0 0 0 86 0 56
2014 EN-04 36 42 16 6 0 0 0 78 6 88
2014 EN-05 36 36 22 2 4 0 0 72 6 50
2014 EN-06 48 33 10 5 5 0 0 81 10 21

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 36 13 4 0 0 0 83 4 236
2020 EN-02 63 23 13 0 0 0 0 87 0 30
2020 EN-03 61 33 4 2 0 0 0 94 2 54
2020 EN-04 40 37 15 5 1 1 0 78 7 91
2020 EN-05 38 40 19 4 0 0 0 77 4 48
2020 EN-06 25 50 17 8 0 0 0 75 8 12
2019 EN 38 36 16 6 3 0 0 75 9 250
2019 EN-02 61 25 8 6 0 0 0 86 6 36
2019 EN-03 47 43 4 4 2 0 0 89 6 47
2019 EN-04 33 37 18 7 4 1 0 71 11 90
2019 EN-05 27 36 24 7 5 0 0 64 13 55
2019 EN-06 25 40 35 0 0 0 0 65 0 20
2018 EN 30 42 16 8 4 1 0 72 12 219
2018 EN-02 48 26 9 9 4 4 0 77 14 23
2018 EN-03 41 24 17 12 5 0 0 66 17 41
2018 EN-04 22 48 16 9 3 1 0 72 13 89
2018 EN-05 23 49 21 4 2 0 0 72 6 47
2018 EN-06 29 53 18 0 0 0 0 82 0 17
2017 EN 29 38 18 9 5 2 0 68 14 226
2017 EN-02 42 29 21 8 0 0 0 71 8 24
2017 EN-03 35 33 20 7 7 0 0 67 13 46
2017 EN-04 27 35 17 11 6 3 0 65 18 88
2017 EN-05 23 44 17 8 6 2 0 69 14 52
2017 EN-06 21 50 21 7 0 0 0 71 7 14
2014 EN 20 43 21 12 4 1 0 63 16 234
2014 EN-02 35 35 12 12 6 0 0 71 18 17
2014 EN-03 30 37 18 14 0 0 0 68 14 56
2014 EN-04 16 48 23 9 3 1 0 64 13 88
2014 EN-05 10 42 24 14 10 0 0 52 24 50
2014 EN-06 19 48 19 14 0 0 0 67 14 21

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 35 14 3 0 1 0 82 4 235
2020 EN-02 53 30 13 3 0 0 0 83 3 30
2020 EN-03 63 30 6 0 2 0 0 93 2 54
2020 EN-04 42 34 16 7 0 1 0 77 7 91
2020 EN-05 35 46 15 2 0 2 0 83 2 48
2020 EN-06 27 36 36 0 0 0 0 64 0 11
2019 EN 39 37 15 6 2 1 0 77 9 247
2019 EN-02 58 25 11 6 0 0 0 83 6 36
2019 EN-03 49 40 6 4 0 0 0 89 4 47
2019 EN-04 33 39 16 7 4 1 0 73 11 89
2019 EN-05 28 43 19 6 4 2 0 72 9 54
2019 EN-06 32 32 26 11 0 0 0 63 11 19
2018 EN 30 45 17 5 3 0 0 75 8 217
2018 EN-02 52 22 17 4 4 0 0 74 9 23
2018 EN-03 45 33 13 5 5 0 0 78 10 40
2018 EN-04 19 55 19 3 3 0 0 74 7 88
2018 EN-05 26 47 19 6 2 0 0 72 9 47
2018 EN-06 29 59 12 0 0 0 0 88 0 17
2017 EN 27 42 18 9 4 0 0 69 13 226
2017 EN-02 33 38 21 8 0 0 0 71 8 24
2017 EN-03 30 46 9 9 7 0 0 76 15 46
2017 EN-04 25 37 19 14 3 1 0 63 17 88
2017 EN-05 25 46 19 6 4 0 0 71 10 52
2017 EN-06 21 50 29 0 0 0 0 71 0 14
2014 EN 19 44 19 13 4 0 0 64 17 234
2014 EN-02 35 29 18 6 12 0 0 65 18 17
2014 EN-03 30 34 20 12 2 2 0 65 15 56
2014 EN-04 10 58 16 13 2 0 1 69 15 88
2014 EN-05 14 40 18 22 6 0 0 54 28 50
2014 EN-06 24 43 24 5 5 0 0 67 10 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 26 17 6 3 3 0 73 9 235
2020 EN-02 59 7 24 10 0 0 0 66 10 29
2020 EN-03 63 24 4 6 2 2 0 89 8 54
2020 EN-04 38 30 16 7 3 5 0 72 10 91
2020 EN-05 33 29 29 2 4 2 0 64 6 48
2020 EN-06 42 25 25 8 0 0 0 67 8 12
2019 EN 36 28 18 7 7 3 1 67 15 250
2019 EN-02 47 11 28 3 8 3 0 60 11 36
2019 EN-03 47 28 13 2 9 2 0 76 11 47
2019 EN-04 31 31 21 8 7 2 0 64 15 90
2019 EN-05 27 33 16 13 5 4 2 63 19 55
2019 EN-06 40 30 5 10 5 5 5 78 17 20
2018 EN 31 27 23 10 5 3 0 60 16 219
2018 EN-02 39 26 22 4 9 0 0 65 13 23
2018 EN-03 39 24 15 7 12 2 0 65 20 41
2018 EN-04 27 28 24 12 2 6 1 59 16 89
2018 EN-05 28 30 28 9 6 0 0 57 15 47
2018 EN-06 24 29 29 12 0 6 0 56 13 17
2017 EN 26 30 19 13 7 4 0 59 21 226
2017 EN-02 33 17 29 4 13 4 0 52 17 24
2017 EN-03 28 22 24 13 13 0 0 50 26 46
2017 EN-04 26 35 15 18 4 2 0 63 22 88
2017 EN-05 19 37 17 10 6 12 0 63 17 52
2017 EN-06 21 29 21 14 7 0 7 54 23 14
2014 EN 18 27 25 16 6 7 0 49 24 234
2014 EN-02 29 12 24 18 12 6 0 44 31 17
2014 EN-03 21 21 23 20 2 12 0 49 24 56
2014 EN-04 15 38 26 13 5 5 0 55 18 88
2014 EN-05 18 16 30 20 10 4 2 36 32 50
2014 EN-06 19 38 19 10 5 10 0 63 16 21
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EN 14 48 37 236
2020 EN-02 27 23 50 30
2020 EN-03 6 67 28 54
2020 EN-04 12 48 40 91
2020 EN-05 19 46 35 48
2020 EN-06 17 42 42 12
2019 EN 25 40 36 250
2019 EN-02 36 22 42 36
2019 EN-03 19 53 28 47
2019 EN-04 21 38 41 90
2019 EN-05 29 40 31 55
2019 EN-06 25 45 30 20
2018 EN 26 36 38 220
2018 EN-02 17 26 57 23
2018 EN-03 29 40 31 42
2018 EN-04 24 38 38 89
2018 EN-05 21 43 36 47
2018 EN-06 53 12 35 17
2017 EN 24 34 42 226
2017 EN-02 33 33 33 24
2017 EN-03 20 28 52 46
2017 EN-04 22 42 36 88
2017 EN-05 25 29 46 52
2017 EN-06 36 21 43 14
2014 EN 27 31 41 234
2014 EN-02 18 29 53 17
2014 EN-03 27 32 41 56
2014 EN-04 20 34 45 88
2014 EN-05 40 30 30 50
2014 EN-06 29 24 48 21

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EN 21 41 32 6 0 0 34
2020 EN-04 27 27 45 0 0 0 11
2019 EN 16 44 29 8 2 2 62
2019 EN-02 0 46 31 15 8 0 13
2019 EN-04 11 58 26 0 0 5 19
2019 EN-05 13 44 31 13 0 0 16
2018 EN 19 42 19 9 4 7 57
2018 EN-03 0 33 50 0 0 17 12
2018 EN-04 19 48 14 10 0 10 21
2018 EN-05 30 40 20 10 0 0 10
2017 EN 18 37 32 9 0 4 54
2017 EN-04 17 44 17 11 0 11 18
2017 EN-05 23 23 54 0 0 0 13
2014 EN 12 39 27 12 9999 9 64
2014 EN-03 0 53 33 7 9999 7 15
2014 EN-04 17 39 22 11 9999 11 18
2014 EN-05 15 30 30 15 9999 10 20
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 8 92 236
2020 EN-02 0 100 30
2020 EN-04 8 92 91
2020 EN-05 19 81 48
2019 EN 9 91 250
2019 EN-04 10 90 90
2019 EN-05 16 84 55
2019 EN-06 0 100 20
2018 EN 11 89 219
2018 EN-03 12 88 42
2018 EN-04 13 88 88

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 30 70 20
2019 EN 36 64 22
2018 EN 32 68 25

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 55 45 20
2019 EN 68 32 22

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 22

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 20
2019 EN 0 100 22
2018 EN 0 100 25
2018 EN-04 0 100 11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 20
2018 EN 0 100 25
2018 EN-04 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 22

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 20
2018 EN 0 100 25
2018 EN-04 0 100 11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 45 55 20
2018 EN 40 60 25

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 25 75 20
2019 EN 41 59 22
2018 EN 48 52 25

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 45 55 20
2019 EN 55 45 22
2018 EN 40 60 25
2018 EN-04 45 55 11

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 55 45 20
2019 EN 45 55 22
2018 EN 32 68 25
2018 EN-04 45 55 11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 25 75 20
2019 EN 32 68 22
2018 EN 20 80 25

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 50 50 20
2019 EN 45 55 22
2018 EN 44 56 25

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 35 65 20
2019 EN 32 68 22
2018 EN 24 76 25

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 20
2019 EN 0 100 22

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 20
2019 EN 0 100 22

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 45 55 20
2019 EN 55 45 22
2018 EN 56 44 25
2018 EN-04 55 45 11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 30 70 20
2019 EN 23 77 22

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 65 35 20
2019 EN 45 55 22
2018 EN 52 48 25

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 35 65 20
2019 EN 23 77 22
2018 EN 24 76 25

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 23 77 22
2018 EN 20 80 25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 22

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 41 59 22
2018 EN 24 76 25

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 23 77 22

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 23

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 23

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 22

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 27 73 22
2018 EN 22 78 23

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 23 77 22

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 36 64 22
2018 EN 48 52 23

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 73 27 22
2018 EN 65 35 23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 23

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 68 32 22
2018 EN 65 35 23

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 20 14 16 5 4 34 8 58 15 236
2020 EN-02 27 10 3 0 3 50 7 85 8 30
2020 EN-03 33 15 6 6 2 33 6 79 12 54
2020 EN-04 11 19 21 4 5 32 8 49 16 91
2020 EN-05 19 4 23 8 2 33 10 41 19 48
2020 EN-06 17 17 25 8 8 17 8 44 22 12
2019 EN 13 13 14 8 4 39 9 50 23 247
2019 EN-02 25 14 8 3 3 39 8 74 11 36
2019 EN-03 19 13 17 6 0 38 6 58 12 47
2019 EN-04 4 12 12 11 8 39 12 35 40 89
2019 EN-05 17 11 11 9 2 40 9 56 22 53
2019 EN-06 10 15 25 5 5 35 5 42 17 20
2018 EN 11 16 16 6 7 37 6 48 23 219
2018 EN-02 17 17 9 4 4 30 17 67 17 23
2018 EN-03 19 19 17 10 2 26 7 57 18 42
2018 EN-04 6 10 24 4 11 42 3 29 29 89
2018 EN-05 15 20 9 9 2 41 4 64 20 46
2018 EN-06 0 29 12 6 6 47 0 56 22 17
2017 EN 11 14 14 8 8 34 10 46 29 226
2017 EN-02 17 17 13 8 0 29 17 62 15 24
2017 EN-03 17 4 17 2 15 37 7 39 31 46
2017 EN-04 7 14 12 10 9 39 9 39 37 88
2017 EN-05 10 23 13 6 8 29 12 55 23 52
2017 EN-06 7 14 21 14 0 36 7 38 25 14
2014 EN 10 16 17 4 2 40 10 53 13 234
2014 EN-02 35 0 0 6 6 18 35 75 25 17
2014 EN-03 7 21 13 2 0 46 11 67 4 56
2014 EN-04 7 14 28 5 2 36 8 37 12 88
2014 EN-05 8 24 12 2 2 48 4 67 8 50
2014 EN-06 14 10 10 14 0 38 14 50 30 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 35 17 5 3 6 0 73 9 236
2020 EN-02 40 30 7 0 3 17 3 88 4 30
2020 EN-03 41 41 11 2 2 4 0 85 4 54
2020 EN-04 31 33 22 7 2 5 0 67 9 91
2020 EN-05 29 35 21 4 6 4 0 67 11 48
2020 EN-06 25 25 17 25 0 8 0 55 27 12
2019 EN 32 34 16 5 4 8 2 73 10 247
2019 EN-02 47 21 18 3 0 9 3 77 3 34
2019 EN-03 43 32 13 4 2 6 0 80 7 47
2019 EN-04 18 39 16 6 8 11 2 66 16 89
2019 EN-05 36 31 20 5 2 4 2 71 8 55
2019 EN-06 30 45 10 5 5 5 0 79 11 20
2018 EN 29 33 16 8 6 6 1 67 16 220
2018 EN-02 43 17 17 4 4 4 9 70 10 23
2018 EN-03 33 26 12 12 2 14 0 69 17 42
2018 EN-04 24 33 19 7 9 8 1 62 17 89
2018 EN-05 34 40 11 11 4 0 0 74 15 47
2018 EN-06 12 53 24 6 6 0 0 65 12 17
2017 EN 28 32 14 8 7 10 1 68 16 226
2017 EN-02 46 25 13 8 0 4 4 77 9 24
2017 EN-03 33 24 11 7 13 13 0 65 22 46
2017 EN-04 23 33 16 9 7 10 2 64 18 88
2017 EN-05 27 42 15 4 6 6 0 73 10 52
2017 EN-06 21 36 14 14 0 14 0 67 17 14
2014 EN 20 39 18 5 2 16 0 70 8 234
2014 EN-02 47 35 0 6 6 0 6 88 13 17
2014 EN-03 23 34 20 2 0 21 0 73 2 56
2014 EN-04 13 42 24 7 2 13 0 62 10 88
2014 EN-05 18 40 14 4 2 22 0 74 8 50
2014 EN-06 24 43 14 0 0 19 0 82 0 21
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 6 94 236
2020 EN-02 0 100 30
2020 EN-04 9 91 91
2020 EN-05 10 90 48
2019 EN 7 93 249
2019 EN-04 10 90 89
2018 EN 9 91 220
2018 EN-03 12 88 42
2018 EN-04 10 90 89
2018 EN-05 0 100 47

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 35 65 17
2018 EN 26 74 19

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17
2018 EN 0 100 19

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17
2018 EN 0 100 19

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 19

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17
2018 EN 0 100 19

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 17
2018 EN 0 100 19

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 36 64 14
2018 EN 32 68 19

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 50 50 14
2019 EN 53 47 17
2018 EN 37 63 19

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 26 74 19

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 37 63 19

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2018 EN 0 100 19

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 19

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17
2018 EN 0 100 19

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 19

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17
2018 EN 0 100 19

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 32 68 19

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 35 65 17
2018 EN 37 63 19

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2018 EN 26 74 19

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 17

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 57 43 14
2019 EN 41 59 17
2018 EN 26 74 19

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2018 EN 0 100 18

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 16

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2018 EN 0 100 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 16
2018 EN 0 100 18

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 33 67 18

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 33 67 18

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 28 72 18

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 57 43 14
2019 EN 50 50 16
2018 EN 56 44 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 16
2018 EN 0 100 18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 67 33 18

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 14
2019 EN 0 100 16
2018 EN 0 100 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 15 15 3 3 37 7 60 12 236
2020 EN-02 23 7 7 0 3 57 3 75 8 30
2020 EN-03 30 20 6 0 2 37 6 87 3 54
2020 EN-04 12 16 23 5 4 31 8 46 16 91
2020 EN-05 17 10 17 6 2 38 10 52 16 48
2020 EN-06 17 17 8 0 8 42 8 67 17 12
2019 EN 14 12 15 4 3 45 8 54 15 249
2019 EN-02 22 14 11 0 0 44 8 76 0 36
2019 EN-03 17 13 15 7 2 37 9 56 16 46
2019 EN-04 9 10 17 3 8 44 9 40 24 90
2019 EN-05 16 9 11 7 0 51 5 58 17 55
2019 EN-06 10 20 25 0 0 40 5 55 0 20
2018 EN 11 13 19 2 5 43 7 49 14 220
2018 EN-02 13 9 17 4 4 39 13 45 18 23
2018 EN-03 21 14 21 2 5 26 10 56 11 42
2018 EN-04 6 10 22 2 6 51 3 34 17 89
2018 EN-05 15 19 11 2 2 45 6 70 9 47
2018 EN-06 6 18 18 0 0 53 6 57 0 17
2017 EN 10 12 13 4 3 47 11 53 15 225
2017 EN-02 17 13 13 4 0 33 21 64 9 24
2017 EN-03 11 15 15 0 4 46 9 57 10 46
2017 EN-04 8 11 10 7 3 52 8 49 26 88
2017 EN-05 12 12 16 2 2 41 16 55 9 51
2017 EN-06 7 7 21 0 0 57 7 40 0 14
2014 EN 10 12 16 3 2 49 9 52 10 234
2014 EN-02 35 6 0 0 6 18 35 88 13 17
2014 EN-03 11 18 14 2 0 54 2 64 4 56
2014 EN-04 7 11 23 2 3 44 9 39 12 88
2014 EN-05 8 10 12 4 0 56 10 53 12 50
2014 EN-06 5 10 14 5 0 62 5 43 14 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 34 14 5 3 9 1 75 8 235
2020 EN-02 47 17 13 3 3 13 3 76 8 30
2020 EN-03 43 38 6 8 0 6 0 86 8 53
2020 EN-04 26 40 15 7 3 8 1 72 11 91
2020 EN-05 29 35 21 2 2 10 0 72 5 48
2020 EN-06 33 25 17 0 8 17 0 70 10 12
2019 EN 34 36 14 4 3 10 0 77 7 249
2019 EN-02 42 28 11 3 0 17 0 83 3 36
2019 EN-03 40 36 11 4 0 9 0 84 5 47
2019 EN-04 26 42 14 2 7 9 0 74 10 90
2019 EN-05 35 27 20 5 2 9 2 69 8 55
2019 EN-06 37 42 11 5 0 5 0 83 6 19
2018 EN 27 34 18 5 5 10 1 69 10 219
2018 EN-02 35 30 17 0 4 4 9 75 5 23
2018 EN-03 29 29 22 2 5 10 2 67 8 41
2018 EN-04 18 35 21 6 4 16 0 63 12 89
2018 EN-05 38 32 15 6 4 4 0 73 11 47
2018 EN-06 29 53 6 6 0 6 0 88 6 17
2017 EN 26 38 14 5 3 14 1 75 9 226
2017 EN-02 46 29 8 8 0 4 4 82 9 24
2017 EN-03 24 39 13 2 4 17 0 76 8 46
2017 EN-04 18 35 17 7 3 18 1 66 13 88
2017 EN-05 27 46 13 2 2 10 0 81 4 52
2017 EN-06 43 36 7 7 0 7 0 85 8 14
2014 EN 21 35 14 4 3 22 1 73 9 234
2014 EN-02 41 35 6 0 12 0 6 81 13 17
2014 EN-03 25 29 16 4 0 27 0 73 5 56
2014 EN-04 15 42 15 3 5 20 0 71 10 88
2014 EN-05 16 32 16 8 0 24 4 67 11 50
2014 EN-06 29 29 10 5 0 29 0 80 7 21
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 23 12 6 8 0 2 73 14 236
2020 EN-02 53 20 10 7 7 0 3 76 14 30
2020 EN-03 56 26 6 4 4 0 6 86 8 54
2020 EN-04 34 27 19 7 12 0 1 62 19 91
2020 EN-05 58 19 10 6 6 0 0 77 13 48
2020 EN-06 75 0 8 17 0 0 0 75 17 12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 40 32 15 8 4 0 0 73 12 235
2020 EN-02 50 30 10 3 3 0 3 83 7 30
2020 EN-03 52 30 11 2 6 0 0 81 7 54
2020 EN-04 34 33 16 12 4 0 0 67 16 91
2020 EN-05 36 34 17 9 4 0 0 70 13 47
2020 EN-06 17 42 25 17 0 0 0 58 17 12
2019 EN 22 29 25 13 10 0 0 52 23 250
2019 EN-02 28 28 22 14 8 0 0 56 22 36
2019 EN-03 26 28 21 17 9 0 0 53 26 47
2019 EN-04 20 26 29 12 12 0 1 46 25 90
2019 EN-05 15 44 20 11 11 0 0 58 22 55
2019 EN-06 35 10 35 10 10 0 0 45 20 20
2018 EN 16 27 24 15 17 0 0 44 32 219
2018 EN-02 4 13 26 30 26 0 0 17 57 23
2018 EN-03 12 27 27 15 17 0 2 40 33 41
2018 EN-04 19 33 19 11 18 0 0 52 29 89
2018 EN-05 17 23 26 17 17 0 0 40 34 47
2018 EN-06 24 29 35 12 0 0 0 53 12 17
2017 EN 19 30 17 13 19 0 2 50 33 226
2017 EN-02 8 25 21 21 25 0 0 33 46 24
2017 EN-03 22 26 17 15 17 0 2 49 33 46
2017 EN-04 18 30 22 9 20 0 1 48 30 88
2017 EN-05 15 35 13 13 17 2 4 53 33 52
2017 EN-06 36 36 0 14 14 0 0 71 29 14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 16 31 29 17 6 1 0 48 24 235
2020 EN-02 33 37 20 10 0 0 0 70 10 30
2020 EN-03 19 43 22 9 4 4 0 63 13 54
2020 EN-04 17 29 34 18 2 0 0 46 20 90
2020 EN-05 2 21 33 25 19 0 0 23 44 48
2020 EN-06 8 25 17 33 17 0 0 33 50 12
2019 EN 18 30 31 12 8 0 0 48 20 250
2019 EN-02 42 22 28 0 8 0 0 64 8 36
2019 EN-03 17 40 32 9 2 0 0 57 11 47
2019 EN-04 19 27 32 14 7 0 1 46 21 90
2019 EN-05 5 31 35 15 15 0 0 36 29 55
2019 EN-06 15 25 20 30 10 0 0 40 40 20
2018 EN 11 27 30 18 14 0 0 38 32 219
2018 EN-02 17 48 17 9 9 0 0 65 17 23
2018 EN-03 15 37 24 15 10 0 0 51 24 41
2018 EN-04 10 22 35 19 13 0 0 33 33 89
2018 EN-05 4 23 32 19 21 0 0 28 40 47
2018 EN-06 6 18 29 29 18 0 0 24 47 17
2017 EN 12 26 33 17 11 0 0 39 28 225
2017 EN-02 30 26 35 9 0 0 0 57 9 23
2017 EN-03 20 26 26 15 11 0 2 47 27 46
2017 EN-04 8 32 35 16 9 0 0 40 25 88
2017 EN-05 4 19 40 19 15 2 0 24 35 52
2017 EN-06 7 14 14 36 29 0 0 21 64 14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 35 27 12 7 0 0 54 19 235
2020 EN-02 53 23 17 7 0 0 0 77 7 30
2020 EN-03 26 46 17 4 4 2 2 75 8 54
2020 EN-04 10 42 30 14 3 0 0 52 18 90
2020 EN-05 6 19 35 21 19 0 0 25 40 48
2020 EN-06 0 25 42 17 17 0 0 25 33 12
2019 EN 22 29 29 13 6 0 1 51 19 250
2019 EN-02 53 19 11 6 8 3 0 74 14 36
2019 EN-03 26 40 21 11 2 0 0 66 13 47
2019 EN-04 21 28 31 12 6 0 2 50 18 90
2019 EN-05 5 25 40 20 9 0 0 31 29 55
2019 EN-06 5 30 45 20 0 0 0 35 20 20
2018 EN 11 28 26 22 12 0 1 39 34 218
2018 EN-02 30 35 13 17 4 0 0 65 22 23
2018 EN-03 12 32 20 24 7 0 5 46 33 41
2018 EN-04 8 26 29 24 13 0 0 34 37 89
2018 EN-05 9 23 32 19 17 0 0 32 36 47
2018 EN-06 0 38 25 25 13 0 0 38 38 16
2017 EN 15 29 25 18 11 0 1 45 29 225
2017 EN-02 33 33 17 8 4 0 4 70 13 24
2017 EN-03 22 31 22 11 13 0 0 53 24 45
2017 EN-04 13 33 31 15 9 0 0 46 24 88
2017 EN-05 4 23 27 31 12 2 2 28 44 52
2017 EN-06 7 21 14 29 29 0 0 29 57 14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 32 25 8 6 1 1 60 15 234
2020 EN-02 43 40 10 3 3 0 0 83 7 30
2020 EN-03 37 31 17 6 4 4 2 73 10 54
2020 EN-04 28 28 33 8 2 0 1 57 10 89
2020 EN-05 8 29 31 13 19 0 0 38 31 48
2020 EN-06 8 42 25 17 8 0 0 50 25 12
2019 EN 24 32 22 14 6 0 0 57 21 250
2019 EN-02 47 17 14 11 8 3 0 66 20 36
2019 EN-03 23 47 26 4 0 0 0 70 4 47
2019 EN-04 23 36 26 9 6 0 1 60 15 90
2019 EN-05 11 24 22 33 11 0 0 35 44 55
2019 EN-06 15 40 20 15 10 0 0 55 25 20
2018 EN 15 24 33 15 11 0 1 40 26 217
2018 EN-02 13 35 35 13 4 0 0 48 17 23
2018 EN-03 20 29 24 12 7 0 7 53 21 41
2018 EN-04 16 26 27 18 11 1 0 43 30 88
2018 EN-05 13 13 50 9 15 0 0 26 24 46
2018 EN-06 6 24 35 24 12 0 0 29 35 17
2017 EN 19 27 25 18 10 0 1 46 28 225
2017 EN-02 38 8 33 4 17 0 0 46 21 24
2017 EN-03 17 30 26 11 13 0 2 49 24 46
2017 EN-04 22 27 25 19 6 0 1 49 25 88
2017 EN-05 10 33 25 23 8 2 0 43 31 52
2017 EN-06 15 15 8 38 23 0 0 31 62 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 37 12 7 4 1 0 76 11 234
2020 EN-02 60 30 7 0 3 0 0 90 3 30
2020 EN-03 49 34 8 4 4 2 0 85 8 53
2020 EN-04 36 43 11 8 0 1 1 81 8 91
2020 EN-05 23 31 23 13 10 0 0 54 23 48
2020 EN-06 9 45 18 9 18 0 0 55 27 11
2019 EN 46 31 9 8 2 0 4 81 10 247
2019 EN-02 69 17 6 0 0 3 6 94 0 36
2019 EN-03 51 38 6 2 0 0 2 91 2 47
2019 EN-04 47 30 7 6 2 0 8 84 9 89
2019 EN-05 26 38 13 17 4 0 2 65 21 53
2019 EN-06 30 30 20 20 0 0 0 60 20 20
2018 EN 34 31 16 9 6 0 5 68 15 218
2018 EN-02 61 26 9 4 0 0 0 87 4 23
2018 EN-03 41 27 12 5 7 0 7 74 13 41
2018 EN-04 32 36 13 5 8 0 7 73 13 88
2018 EN-05 23 28 26 19 2 0 2 52 22 47
2018 EN-06 18 35 24 18 6 0 0 53 24 17
2017 EN 37 31 16 8 2 0 5 72 11 226
2017 EN-02 46 38 17 0 0 0 0 83 0 24
2017 EN-03 46 15 15 11 7 0 7 65 19 46
2017 EN-04 36 36 16 5 0 0 7 78 5 88
2017 EN-05 29 38 17 10 0 2 4 71 10 52
2017 EN-06 21 21 14 36 7 0 0 43 43 14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 23 29 26 16 5 0 0 53 21 236
2020 EN-02 40 20 30 10 0 0 0 60 10 30
2020 EN-03 26 37 24 9 2 0 2 64 11 54
2020 EN-04 21 26 23 23 7 0 0 47 30 91
2020 EN-05 15 31 31 17 6 0 0 46 23 48
2020 EN-06 17 33 33 0 17 0 0 50 17 12
2019 EN 28 32 20 12 6 0 1 61 19 249
2019 EN-02 50 25 8 8 6 3 0 77 14 36
2019 EN-03 37 30 20 9 4 0 0 67 13 46
2019 EN-04 26 32 18 17 6 0 2 59 23 90
2019 EN-05 13 38 29 11 9 0 0 51 20 55
2019 EN-06 25 25 25 15 10 0 0 50 25 20
2018 EN 21 32 24 13 10 0 0 53 23 219
2018 EN-02 43 35 4 9 4 4 0 82 14 23
2018 EN-03 15 46 27 5 7 0 0 61 12 41
2018 EN-04 21 35 17 15 12 0 0 56 27 89
2018 EN-05 19 13 43 17 9 0 0 32 26 47
2018 EN-06 12 29 24 24 12 0 0 41 35 17
2017 EN 23 32 23 12 9 1 0 56 22 225
2017 EN-02 42 33 13 4 8 0 0 75 13 24
2017 EN-03 17 39 26 7 11 0 0 56 17 46
2017 EN-04 25 30 25 14 6 1 0 55 20 88
2017 EN-05 16 29 27 10 16 2 0 46 26 51
2017 EN-06 21 29 0 43 7 0 0 50 50 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 29 24 18 12 9 1 7 57 23 235
2020 EN-02 60 13 3 0 3 3 17 92 4 30
2020 EN-03 34 21 17 11 4 4 9 63 17 53
2020 EN-04 21 23 21 14 14 0 7 47 31 91
2020 EN-05 19 31 23 19 8 0 0 50 27 48
2020 EN-06 17 50 25 8 0 0 0 67 8 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 36 19 9 1 0 0 71 10 236
2020 EN-02 47 30 13 10 0 0 0 77 10 30
2020 EN-03 39 39 17 2 0 2 2 81 2 54
2020 EN-04 26 34 27 11 1 0 0 60 12 91
2020 EN-05 35 38 13 13 2 0 0 73 15 48
2020 EN-06 17 58 17 8 0 0 0 75 8 12
2019 EN 21 39 25 10 4 1 0 60 14 248
2019 EN-02 31 39 19 8 0 3 0 71 9 36
2019 EN-03 32 36 19 9 4 0 0 68 13 47
2019 EN-04 15 34 36 8 6 1 1 49 14 89
2019 EN-05 19 43 19 19 2 0 0 61 20 54
2019 EN-06 15 50 20 10 5 0 0 65 15 20
2018 EN 19 36 29 9 8 0 0 55 17 217
2018 EN-02 30 35 30 0 4 0 0 65 4 23
2018 EN-03 17 44 22 0 17 0 0 61 17 41
2018 EN-04 17 27 35 14 7 0 0 44 20 88
2018 EN-05 24 37 28 9 2 0 0 61 11 46
2018 EN-06 6 53 12 18 12 0 0 59 29 17
2017 EN 16 33 32 13 5 0 0 50 18 226
2017 EN-02 25 42 21 4 8 0 0 67 13 24
2017 EN-03 20 24 33 15 9 0 0 44 24 46
2017 EN-04 14 33 33 16 5 0 0 47 20 88
2017 EN-05 15 33 37 12 4 0 0 48 15 52
2017 EN-06 14 50 29 7 0 0 0 64 7 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 30 38 21 9 3 0 0 68 11 233
2020 EN-02 52 31 7 7 3 0 0 83 10 29
2020 EN-03 30 45 19 4 0 2 0 77 4 53
2020 EN-04 28 38 23 9 2 0 0 66 11 90
2020 EN-05 25 31 25 15 4 0 0 56 19 48
2020 EN-06 0 50 33 8 8 0 0 50 17 12
2019 EN 23 38 26 9 4 1 1 61 13 248
2019 EN-02 25 33 31 3 6 3 0 60 9 36
2019 EN-03 32 30 21 11 4 2 0 63 15 47
2019 EN-04 19 43 23 8 5 0 2 64 13 88
2019 EN-05 13 40 33 13 2 0 0 53 15 55
2019 EN-06 30 35 25 10 0 0 0 65 10 20
2018 EN 15 39 23 15 6 1 0 54 22 218
2018 EN-02 17 39 22 13 4 4 0 59 18 23
2018 EN-03 20 37 17 12 10 2 2 59 23 41
2018 EN-04 16 36 25 18 6 0 0 52 24 89
2018 EN-05 11 41 26 15 7 0 0 52 22 46
2018 EN-06 12 41 29 12 6 0 0 53 18 17
2017 EN 17 35 29 13 5 0 1 52 19 226
2017 EN-02 21 46 4 17 8 0 4 70 26 24
2017 EN-03 13 37 33 9 9 0 0 50 17 46
2017 EN-04 18 31 31 15 5 0 1 49 20 88
2017 EN-05 17 33 33 17 0 0 0 50 17 52
2017 EN-06 14 29 43 0 14 0 0 43 14 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 34 19 8 3 0 0 70 11 235
2020 EN-02 47 23 17 13 0 0 0 70 13 30
2020 EN-03 40 38 15 6 0 2 0 79 6 53
2020 EN-04 32 34 19 8 7 0 1 67 14 91
2020 EN-05 33 33 23 6 4 0 0 67 10 48
2020 EN-06 25 42 25 8 0 0 0 67 8 12
2019 EN 29 32 22 10 6 0 2 62 16 246
2019 EN-02 28 33 25 8 6 0 0 61 14 36
2019 EN-03 33 28 28 4 4 0 2 62 9 46
2019 EN-04 29 33 17 10 8 0 3 64 19 89
2019 EN-05 28 26 26 13 6 0 0 55 19 53
2019 EN-06 20 50 15 15 0 0 0 70 15 20
2018 EN 20 35 23 13 9 0 0 56 22 217
2018 EN-02 13 26 35 13 13 0 0 39 26 23
2018 EN-03 20 34 20 12 12 0 2 55 25 41
2018 EN-04 15 42 24 13 7 0 0 56 20 89
2018 EN-05 31 24 20 18 7 0 0 56 24 45
2018 EN-06 24 53 18 0 6 0 0 76 6 17
2017 EN 24 33 29 8 4 2 0 58 12 226
2017 EN-02 25 21 42 4 8 0 0 46 13 24
2017 EN-03 15 37 24 11 7 7 0 56 19 46
2017 EN-04 27 31 31 7 3 0 1 59 10 88
2017 EN-05 27 35 25 10 2 2 0 63 12 52
2017 EN-06 29 36 29 7 0 0 0 64 7 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 27 12 6 3 0 0 80 8 236
2020 EN-02 63 23 7 7 0 0 0 87 7 30
2020 EN-03 57 26 13 0 2 2 0 85 2 54
2020 EN-04 49 27 15 4 3 0 0 77 8 91
2020 EN-05 46 31 6 13 4 0 0 77 17 48
2020 EN-06 50 17 25 8 0 0 0 67 8 12
2019 EN 46 23 17 7 6 0 1 70 13 248
2019 EN-02 61 19 6 3 11 0 0 81 14 36
2019 EN-03 50 22 13 9 4 0 2 73 13 46
2019 EN-04 37 27 16 8 10 0 2 66 18 89
2019 EN-05 45 22 24 9 0 0 0 67 9 55
2019 EN-06 45 20 30 5 0 0 0 65 5 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 35 20 9 4 1 0 67 13 236
2020 EN-02 23 23 30 20 3 0 0 47 23 30
2020 EN-03 39 28 20 9 2 2 0 68 11 54
2020 EN-04 30 40 16 9 4 1 0 70 13 91
2020 EN-05 29 44 19 2 6 0 0 73 8 48
2020 EN-06 42 25 17 17 0 0 0 67 17 12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 37 20 8 3 0 0 68 12 236
2020 EN-02 43 33 17 3 3 0 0 77 7 30
2020 EN-03 35 43 13 4 2 2 2 81 6 54
2020 EN-04 33 30 25 10 2 0 0 63 12 91
2020 EN-05 17 40 23 15 6 0 0 56 21 48
2020 EN-06 17 58 17 0 8 0 0 75 8 12
2019 EN 36 38 17 4 3 0 1 75 8 248
2019 EN-02 36 44 14 0 6 0 0 81 6 36
2019 EN-03 38 38 19 4 0 0 0 77 4 47
2019 EN-04 41 34 17 1 3 0 3 78 5 88
2019 EN-05 27 40 20 9 4 0 0 67 13 55
2019 EN-06 30 35 10 15 5 5 0 68 21 20
2018 EN 23 39 22 11 5 0 0 62 17 218
2018 EN-02 13 65 9 9 4 0 0 78 13 23
2018 EN-03 27 39 15 5 12 0 2 68 18 41
2018 EN-04 21 35 26 15 3 0 0 56 18 89
2018 EN-05 26 33 26 13 2 0 0 59 15 46
2018 EN-06 29 35 18 12 6 0 0 65 18 17
2017 EN 34 38 17 5 5 1 0 73 10 226
2017 EN-02 50 25 17 0 4 0 4 78 4 24
2017 EN-03 37 33 17 7 7 0 0 70 13 46
2017 EN-04 25 46 18 5 5 2 0 72 9 88
2017 EN-05 38 37 13 4 6 2 0 76 10 52
2017 EN-06 21 36 29 14 0 0 0 57 14 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 29 17 6 1 1 1 76 7 235
2020 EN-02 50 20 20 3 3 0 3 72 7 30
2020 EN-03 48 24 19 4 2 4 0 75 6 54
2020 EN-04 47 32 16 6 0 0 0 79 6 90
2020 EN-05 38 35 17 8 0 0 2 74 9 48
2020 EN-06 42 25 8 17 8 0 0 67 25 12
2019 EN 47 25 15 6 6 0 1 73 12 249
2019 EN-02 53 19 6 17 3 0 3 74 20 36
2019 EN-03 64 26 9 0 2 0 0 89 2 47
2019 EN-04 43 26 20 2 8 0 1 69 10 89
2019 EN-05 40 27 16 7 7 0 2 69 15 55
2019 EN-06 35 30 15 10 10 0 0 65 20 20
2018 EN 47 29 13 6 3 0 1 78 9 217
2018 EN-02 52 26 13 9 0 0 0 78 9 23
2018 EN-03 51 32 5 5 5 0 2 85 10 41
2018 EN-04 40 33 16 5 5 0 2 74 9 88
2018 EN-05 57 24 11 9 0 0 0 80 9 46
2018 EN-06 41 29 29 0 0 0 0 71 0 17
2017 EN 64 22 11 2 0 0 0 87 2 226
2017 EN-02 63 25 8 4 0 0 0 88 4 24
2017 EN-03 67 15 15 2 0 0 0 83 2 46
2017 EN-04 61 26 10 0 1 0 1 89 1 88
2017 EN-05 63 19 13 2 0 2 0 84 2 52
2017 EN-06 71 21 0 7 0 0 0 93 7 14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 43 25 9 5 0 0 61 13 235
2020 EN-02 20 43 20 13 3 0 0 63 17 30
2020 EN-03 22 48 22 4 2 2 0 72 6 54
2020 EN-04 17 42 24 9 7 0 1 60 16 90
2020 EN-05 15 40 33 8 4 0 0 54 13 48
2020 EN-06 17 33 25 17 8 0 0 50 25 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 74 14 4 2 1 1 5 92 3 234
2020 EN-02 80 13 3 0 0 0 3 97 0 30
2020 EN-03 72 13 4 2 2 4 4 92 4 53
2020 EN-04 70 13 7 4 0 0 6 88 5 90
2020 EN-05 73 19 2 0 2 0 4 96 2 48
2020 EN-06 92 0 0 0 0 0 8 100 0 12
2019 EN 71 15 6 2 1 0 6 91 3 248
2019 EN-02 81 11 3 0 3 0 3 94 3 36
2019 EN-03 70 17 9 0 0 2 2 91 0 47
2019 EN-04 66 16 7 1 2 0 8 89 4 88
2019 EN-05 65 18 5 2 0 0 9 92 2 55
2019 EN-06 85 0 0 10 0 0 5 89 11 20
2018 EN 70 18 6 0 2 0 4 91 2 218
2018 EN-02 78 13 4 4 0 0 0 91 4 23
2018 EN-03 78 12 5 0 0 0 5 95 0 41
2018 EN-04 62 24 7 0 3 1 3 89 4 89
2018 EN-05 76 15 4 0 0 0 4 95 0 46
2018 EN-06 65 18 12 0 0 0 6 88 0 17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 82 8 5 1 3 0 1 90 4 234
2020 EN-02 90 0 3 0 3 3 0 93 3 30
2020 EN-03 91 4 6 0 0 0 0 94 0 54
2020 EN-04 81 9 3 1 3 0 2 92 5 89
2020 EN-05 65 17 10 4 4 0 0 81 8 48
2020 EN-06 92 0 0 0 8 0 0 92 8 12
2019 EN 74 9 5 2 6 1 3 86 8 249
2019 EN-02 86 6 0 3 6 0 0 92 8 36
2019 EN-03 77 11 2 4 2 2 2 91 7 47
2019 EN-04 64 14 7 1 9 0 4 83 10 90
2019 EN-05 72 4 11 0 7 2 4 80 8 54
2019 EN-06 90 5 0 5 0 0 0 95 5 20
2018 EN 71 12 5 4 5 1 3 86 9 217
2018 EN-02 70 13 4 4 4 0 4 86 9 23
2018 EN-03 70 10 8 5 5 0 3 82 10 40
2018 EN-04 67 16 4 3 6 1 2 86 9 89
2018 EN-05 80 9 4 2 0 0 4 93 2 46
2018 EN-06 71 0 0 12 6 6 6 80 20 17
2017 EN 73 10 6 5 4 0 2 85 9 226
2017 EN-02 67 21 4 0 4 0 4 91 4 24
2017 EN-03 65 11 9 7 7 0 2 78 13 46
2017 EN-04 73 7 8 6 3 1 2 82 9 88
2017 EN-05 81 8 2 6 4 0 0 88 10 52
2017 EN-06 79 14 7 0 0 0 0 93 0 14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 72 20 6 0 1 0 1 93 1 232
2020 EN-02 83 7 3 0 3 3 0 93 3 30
2020 EN-03 75 21 4 0 0 0 0 96 0 53
2020 EN-04 66 27 5 0 0 0 2 95 0 88
2020 EN-05 69 17 13 0 2 0 0 85 2 48
2020 EN-06 75 8 8 8 0 0 0 83 8 12
2019 EN 61 23 9 2 4 0 2 85 6 246
2019 EN-02 81 8 3 0 8 0 0 89 8 36
2019 EN-03 55 32 6 2 2 0 2 89 4 47
2019 EN-04 55 25 9 1 6 0 3 83 7 87
2019 EN-05 59 26 11 2 2 0 0 85 4 54
2019 EN-06 65 10 20 5 0 0 0 75 5 20
2018 EN 57 28 7 5 2 0 0 86 7 218
2018 EN-02 52 30 4 13 0 0 0 83 13 23
2018 EN-03 63 18 8 10 3 0 0 80 13 40
2018 EN-04 53 34 9 2 1 0 1 88 3 89
2018 EN-05 66 26 4 0 4 0 0 91 4 47
2018 EN-06 59 24 12 0 6 0 0 82 6 17
2017 EN 57 25 10 4 2 0 2 84 6 226
2017 EN-02 54 29 13 4 0 0 0 83 4 24
2017 EN-03 54 28 9 7 2 0 0 83 9 46
2017 EN-04 52 25 10 5 2 0 6 82 7 88
2017 EN-05 67 23 6 2 2 0 0 90 4 52
2017 EN-06 57 21 21 0 0 0 0 79 0 14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 67 21 6 3 2 0 0 89 6 234
2020 EN-02 73 13 7 3 0 3 0 90 3 30
2020 EN-03 76 20 0 2 2 0 0 96 4 54
2020 EN-04 64 24 6 6 0 0 1 89 6 89
2020 EN-05 58 23 10 2 6 0 0 81 8 48
2020 EN-06 67 17 8 0 8 0 0 83 8 12
2019 EN 59 19 8 6 6 0 2 80 12 249
2019 EN-02 81 11 3 0 6 0 0 92 6 36
2019 EN-03 62 19 4 6 6 0 2 83 13 47
2019 EN-04 52 22 7 9 7 0 3 77 16 90
2019 EN-05 54 20 17 4 6 0 0 74 9 54
2019 EN-06 60 20 5 10 0 0 5 84 11 20
2018 EN 49 22 11 8 10 0 0 71 18 217
2018 EN-02 82 5 0 9 5 0 0 86 14 22
2018 EN-03 43 30 5 8 13 0 3 74 21 40
2018 EN-04 43 27 11 8 11 0 0 70 19 89
2018 EN-05 51 15 19 11 4 0 0 66 15 47
2018 EN-06 47 18 18 0 18 0 0 65 18 17
2017 EN 54 19 9 8 8 0 2 74 16 226
2017 EN-02 50 21 21 4 4 0 0 71 8 24
2017 EN-03 52 15 13 11 9 0 0 67 20 46
2017 EN-04 55 18 7 10 6 0 5 76 17 88
2017 EN-05 54 23 6 6 12 0 0 77 17 52
2017 EN-06 57 21 7 7 7 0 0 79 14 14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 65 16 5 1 1 0 12 92 2 235
2020 EN-02 63 0 7 3 0 3 23 86 5 30
2020 EN-03 70 9 0 0 0 0 20 100 0 54
2020 EN-04 72 14 2 0 0 0 11 98 0 90
2020 EN-05 50 33 15 0 2 0 0 83 2 48
2020 EN-06 50 25 8 8 8 0 0 75 17 12
2019 EN 60 15 6 2 1 0 16 89 3 248
2019 EN-02 78 3 0 3 0 0 17 97 3 36
2019 EN-03 70 6 4 2 0 0 17 92 3 47
2019 EN-04 55 13 2 1 1 1 26 94 3 89
2019 EN-05 50 28 13 4 2 0 4 81 6 54
2019 EN-06 45 25 25 0 0 0 5 74 0 20
2018 EN 51 20 4 2 2 0 21 89 5 216
2018 EN-02 57 9 0 0 0 0 35 100 0 23
2018 EN-03 56 8 5 5 0 0 26 86 7 39
2018 EN-04 53 14 3 0 2 0 27 92 3 88
2018 EN-05 47 38 6 2 4 0 2 87 7 47
2018 EN-06 29 47 6 6 6 0 6 81 13 17
2017 EN 54 18 5 3 1 0 20 89 5 224
2017 EN-02 54 8 0 0 0 0 38 100 0 24
2017 EN-03 59 9 7 2 2 0 22 86 6 46
2017 EN-04 51 14 5 0 1 0 29 92 2 86
2017 EN-05 54 35 2 10 0 0 0 88 10 52
2017 EN-06 50 29 14 7 0 0 0 79 7 14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 69 21 4 3 1 0 2 93 3 235
2020 EN-02 63 20 3 3 0 3 7 93 4 30
2020 EN-03 80 15 4 0 0 0 2 96 0 54
2020 EN-04 67 23 4 2 1 0 2 92 3 90
2020 EN-05 67 27 2 4 0 0 0 94 4 48
2020 EN-06 58 17 8 8 8 0 0 75 17 12
2019 EN 69 19 5 1 1 0 5 93 2 249
2019 EN-02 81 8 3 0 0 0 8 97 0 36
2019 EN-03 68 19 4 2 0 0 6 93 2 47
2019 EN-04 62 23 7 0 1 0 7 92 1 90
2019 EN-05 69 20 6 2 2 0 2 91 4 54
2019 EN-06 80 15 0 5 0 0 0 95 5 20
2018 EN 65 23 7 2 0 0 3 90 2 216
2018 EN-02 70 9 13 4 0 0 4 82 5 23
2018 EN-03 68 16 11 5 0 0 0 84 5 38
2018 EN-04 64 24 4 1 1 0 6 93 2 89
2018 EN-05 70 26 4 0 0 0 0 96 0 47
2018 EN-06 41 47 6 0 0 0 6 94 0 17
2017 EN 68 21 5 3 1 0 3 91 4 225
2017 EN-02 61 30 0 4 0 0 4 95 5 23
2017 EN-03 72 15 2 7 2 0 2 89 9 46
2017 EN-04 64 24 5 1 1 0 6 93 2 88
2017 EN-05 71 19 10 0 0 0 0 90 0 52
2017 EN-06 71 14 7 7 0 0 0 86 7 14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 72 19 5 1 1 0 1 93 2 236
2020 EN-02 63 27 7 0 0 0 3 93 0 30
2020 EN-03 85 9 6 0 0 0 0 94 0 54
2020 EN-04 64 24 7 1 2 1 1 90 3 91
2020 EN-05 77 15 2 2 2 0 2 94 4 48
2020 EN-06 83 17 0 0 0 0 0 100 0 12
2019 EN 71 19 4 2 2 0 2 93 4 248
2019 EN-02 61 22 8 3 3 0 3 86 6 36
2019 EN-03 72 17 4 4 0 0 2 91 4 46
2019 EN-04 66 26 2 1 1 0 4 95 2 90
2019 EN-05 72 17 4 2 4 2 0 91 6 54
2019 EN-06 100 0 0 0 0 0 0 100 0 20
2018 EN 71 18 5 3 3 0 1 89 6 217
2018 EN-02 48 22 13 9 4 0 4 73 14 23
2018 EN-03 60 20 8 5 8 0 0 80 13 40
2018 EN-04 69 20 3 3 1 1 1 92 5 88
2018 EN-05 83 13 2 0 2 0 0 96 2 47
2018 EN-06 100 0 0 0 0 0 0 100 0 17
2017 EN 69 17 6 3 2 1 2 89 5 225
2017 EN-02 58 25 0 4 4 4 4 91 9 24
2017 EN-03 57 20 13 2 4 2 2 80 7 46
2017 EN-04 68 18 7 3 1 0 2 88 5 87
2017 EN-05 81 15 0 2 0 2 0 98 2 52
2017 EN-06 93 0 7 0 0 0 0 93 0 14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 31 17 6 2 0 0 76 7 236
2020 EN-02 30 30 33 7 0 0 0 60 7 30
2020 EN-03 46 39 11 4 0 0 0 85 4 54
2020 EN-04 44 26 20 9 1 0 0 70 10 91
2020 EN-05 46 33 13 2 6 0 0 79 8 48
2020 EN-06 67 33 0 0 0 0 0 100 0 12
2019 EN 47 29 16 4 2 0 1 77 7 248
2019 EN-02 39 39 11 8 3 0 0 78 11 36
2019 EN-03 52 33 11 4 0 0 0 85 4 46
2019 EN-04 43 24 23 3 3 0 2 69 7 90
2019 EN-05 50 24 17 6 4 0 0 74 9 54
2019 EN-06 60 35 5 0 0 0 0 95 0 20
2018 EN 43 35 16 3 2 0 1 79 5 216
2018 EN-02 35 43 17 4 0 0 0 78 4 23
2018 EN-03 46 36 13 3 3 0 0 82 5 39
2018 EN-04 36 34 22 3 1 1 2 73 5 88
2018 EN-05 51 28 13 4 4 0 0 79 9 47
2018 EN-06 53 47 0 0 0 0 0 100 0 17
2017 EN 53 29 12 3 2 0 2 84 5 225
2017 EN-02 54 29 17 0 0 0 0 83 0 24
2017 EN-03 52 30 11 0 4 0 2 84 4 46
2017 EN-04 45 37 14 3 0 0 1 83 3 87
2017 EN-05 63 19 6 6 4 0 2 84 10 52
2017 EN-06 64 14 14 0 0 0 7 85 0 14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 49 20 5 2 0 0 74 6 235
2020 EN-02 23 47 27 0 3 0 0 70 3 30
2020 EN-03 28 55 13 4 0 0 0 83 4 53
2020 EN-04 21 42 27 8 1 1 0 63 9 91
2020 EN-05 23 58 13 4 2 0 0 81 6 48
2020 EN-06 33 50 8 0 8 0 0 83 8 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 34 39 13 0 0 0 48 13 236
2020 EN-02 20 47 23 10 0 0 0 67 10 30
2020 EN-03 19 44 33 4 0 0 0 63 4 54
2020 EN-04 15 29 43 13 0 0 0 44 13 91
2020 EN-05 0 25 50 23 2 0 0 25 25 48
2020 EN-06 17 33 33 17 0 0 0 50 17 12
2019 EN 14 40 34 10 2 0 0 54 12 250
2019 EN-02 22 58 11 8 0 0 0 81 8 36
2019 EN-03 17 51 26 4 2 0 0 68 6 47
2019 EN-04 10 34 41 11 3 0 0 44 14 90
2019 EN-05 7 33 44 15 2 0 0 40 16 55
2019 EN-06 25 25 40 10 0 0 0 50 10 20
2018 EN 9 33 41 12 5 0 0 42 17 218
2018 EN-02 9 65 22 0 4 0 0 74 4 23
2018 EN-03 17 41 27 7 7 0 0 59 15 41
2018 EN-04 7 26 50 16 1 0 0 33 17 88
2018 EN-05 4 30 45 15 6 0 0 34 21 47
2018 EN-06 12 18 47 12 12 0 0 29 24 17
2017 EN 8 34 39 14 5 0 0 42 19 226
2017 EN-02 17 42 38 4 0 0 0 58 4 24
2017 EN-03 13 28 30 20 9 0 0 41 28 46
2017 EN-04 2 42 40 10 6 0 0 44 16 88
2017 EN-05 8 23 54 13 2 0 0 31 15 52
2017 EN-06 7 21 21 36 14 0 0 29 50 14

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 6 19 37 28 11 0 0 39 24 236
2020 EN-02 7 10 30 37 17 0 0 53 17 30
2020 EN-03 4 13 39 33 11 0 0 44 17 54
2020 EN-04 2 14 42 31 11 0 0 42 16 91
2020 EN-05 13 31 35 15 6 0 0 21 44 48
2020 EN-06 8 50 17 17 8 0 0 25 58 12
2019 EN 5 16 39 28 12 0 0 39 21 249
2019 EN-02 8 11 17 33 31 0 0 64 19 36
2019 EN-03 2 9 38 36 15 0 0 51 11 47
2019 EN-04 3 19 44 28 6 0 0 33 22 90
2019 EN-05 9 19 48 17 7 0 0 24 28 54
2019 EN-06 0 30 35 30 5 0 0 35 30 20
2018 EN 10 16 40 26 8 0 0 35 26 215
2018 EN-02 4 4 48 43 0 0 0 43 9 23
2018 EN-03 10 13 36 31 10 0 0 41 23 39
2018 EN-04 6 19 43 19 11 1 0 31 25 88
2018 EN-05 17 11 38 28 6 0 0 34 28 47
2018 EN-06 18 35 18 24 6 0 0 29 53 17
2017 EN 7 18 42 24 9 0 0 33 25 225
2017 EN-02 0 8 54 21 17 0 0 38 8 24
2017 EN-03 9 20 35 28 7 0 2 36 29 46
2017 EN-04 3 14 47 26 9 0 0 36 17 87
2017 EN-05 12 23 42 17 6 0 0 23 35 52
2017 EN-06 21 36 14 21 7 0 0 29 57 14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 47 6 4 0 0 0 91 4 236
2020 EN-02 47 43 7 3 0 0 0 90 3 30
2020 EN-03 54 43 2 2 0 0 0 96 2 54
2020 EN-04 38 48 7 5 0 1 0 88 6 91
2020 EN-05 44 46 8 2 0 0 0 90 2 48
2020 EN-06 33 58 0 8 0 0 0 92 8 12
2019 EN 40 45 10 3 2 2 0 86 4 249
2019 EN-02 44 28 14 8 0 6 0 76 9 36
2019 EN-03 36 49 6 2 2 4 0 89 4 47
2019 EN-04 37 48 10 2 3 0 0 84 6 90
2019 EN-05 39 48 13 0 0 0 0 87 0 54
2019 EN-06 55 40 0 5 0 0 0 95 5 20
2018 EN 42 40 11 4 2 0 0 83 5 220
2018 EN-02 57 30 0 4 9 0 0 87 13 23
2018 EN-03 45 29 19 5 2 0 0 74 7 42
2018 EN-04 35 46 13 3 1 1 0 82 5 89
2018 EN-05 38 49 11 2 0 0 0 87 2 47
2018 EN-06 59 35 0 6 0 0 0 94 6 17
2017 EN 34 42 12 6 4 2 0 77 11 226
2017 EN-02 54 25 13 4 4 0 0 79 8 24
2017 EN-03 33 39 9 9 9 2 0 73 18 46
2017 EN-04 26 48 12 6 6 2 0 76 12 88
2017 EN-05 35 40 17 6 0 2 0 76 6 52
2017 EN-06 36 50 7 7 0 0 0 86 7 14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 37 35 15 8 2 2 0 74 11 236
2020 EN-02 40 43 10 3 0 3 0 86 3 30
2020 EN-03 54 28 9 7 0 2 0 83 8 54
2020 EN-04 33 36 16 9 3 2 0 71 12 91
2020 EN-05 27 42 23 8 0 0 0 69 8 48
2020 EN-06 33 8 17 25 17 0 0 42 42 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 31 14 6 4 1 0 76 11 235
2020 EN-02 43 27 13 7 10 0 0 70 17 30
2020 EN-03 45 30 19 4 2 0 0 75 6 53
2020 EN-04 48 33 12 3 3 0 0 81 7 91
2020 EN-05 35 31 15 10 4 4 0 70 15 48
2020 EN-06 42 25 0 25 8 0 0 67 33 12

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 60 23 10 4 1 1 0 84 5 235
2020 EN-02 69 14 10 0 0 7 0 89 0 29
2020 EN-03 65 22 9 2 2 0 0 87 4 54
2020 EN-04 60 26 10 2 1 0 0 87 3 91
2020 EN-05 52 23 13 10 0 2 0 77 11 48
2020 EN-06 58 17 8 8 8 0 0 75 17 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 41 16 5 2 1 0 77 7 235
2020 EN-02 41 38 14 7 0 0 0 79 7 29
2020 EN-03 43 43 11 4 0 0 0 85 4 54
2020 EN-04 34 43 15 3 3 1 0 78 7 91
2020 EN-05 29 40 21 6 2 2 0 70 9 48
2020 EN-06 25 25 25 17 8 0 0 50 25 12
2019 EN 31 37 16 9 5 2 0 69 14 250
2019 EN-02 42 39 6 6 6 3 0 83 11 36
2019 EN-03 36 38 11 9 4 2 0 76 13 47
2019 EN-04 23 37 23 8 8 1 0 61 16 90
2019 EN-05 31 35 18 9 4 4 0 68 13 55
2019 EN-06 35 35 10 20 0 0 0 70 20 20
2018 EN 25 39 15 11 7 2 0 66 19 220
2018 EN-02 52 26 9 4 4 4 0 82 9 23
2018 EN-03 24 40 14 14 7 0 0 64 21 42
2018 EN-04 22 38 18 9 9 3 0 63 19 89
2018 EN-05 23 43 19 13 2 0 0 66 15 47
2018 EN-06 18 47 6 24 6 0 0 65 29 17
2017 EN 16 44 15 15 8 2 0 62 24 226
2017 EN-02 29 42 8 13 4 4 0 74 17 24
2017 EN-03 20 37 15 15 13 0 0 57 28 46
2017 EN-04 12 51 12 16 6 1 1 65 22 88
2017 EN-05 13 44 17 13 8 4 0 60 22 52
2017 EN-06 14 21 29 21 14 0 0 36 36 14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 45 11 11 2 0 0 76 13 236
2020 EN-02 40 50 3 7 0 0 0 90 7 30
2020 EN-03 43 43 9 6 0 0 0 85 6 54
2020 EN-04 29 49 9 10 2 1 0 79 12 91
2020 EN-05 21 40 21 19 0 0 0 60 19 48
2020 EN-06 8 33 17 25 17 0 0 42 42 12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 41 13 11 1 0 0 75 12 235
2020 EN-02 47 37 13 3 0 0 0 83 3 30
2020 EN-03 46 35 11 6 2 0 0 81 7 54
2020 EN-04 31 43 11 12 2 1 0 74 14 91
2020 EN-05 21 51 17 11 0 0 0 72 11 47
2020 EN-06 8 33 17 42 0 0 0 42 42 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 30 42 19 7 0 0 2 73 7 233
2020 EN-02 43 17 27 13 0 0 0 60 13 30
2020 EN-03 43 38 13 6 0 0 0 81 6 53
2020 EN-04 23 48 17 6 1 1 4 75 7 90
2020 EN-05 17 53 21 9 0 0 0 70 9 47
2020 EN-06 25 33 33 0 0 0 8 64 0 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 36 14 4 0 0 1 82 4 236
2020 EN-02 70 23 7 0 0 0 0 93 0 30
2020 EN-03 59 31 7 2 0 0 0 91 2 54
2020 EN-04 40 41 13 4 0 1 1 82 4 91
2020 EN-05 31 40 23 4 0 0 2 72 4 48
2020 EN-06 25 33 25 17 0 0 0 58 17 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 71 19 6 1 0 4 0 93 1 236
2020 EN-02 87 10 0 0 0 3 0 100 0 30
2020 EN-03 81 9 2 0 0 7 0 98 0 54
2020 EN-04 67 22 5 1 0 4 0 93 1 91
2020 EN-05 54 31 15 0 0 0 0 85 0 48
2020 EN-06 75 8 8 8 0 0 0 83 8 12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 50 37 9 3 0 1 0 88 3 235
2020 EN-02 57 33 0 7 0 3 0 93 7 30
2020 EN-03 54 35 6 4 0 2 0 91 4 54
2020 EN-04 46 37 14 1 0 1 0 84 1 91
2020 EN-05 53 34 9 4 0 0 0 87 4 47
2020 EN-06 42 50 0 8 0 0 0 92 8 12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 60 26 6 6 0 0 0 87 6 234
2020 EN-02 63 30 3 3 0 0 0 93 3 30
2020 EN-03 68 21 6 6 0 0 0 89 6 53
2020 EN-04 62 25 8 5 0 0 0 87 5 91
2020 EN-05 51 30 9 6 2 2 0 83 9 47
2020 EN-06 50 33 0 17 0 0 0 83 17 12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 60 26 7 4 2 0 0 87 6 235
2020 EN-02 60 30 7 0 0 0 3 93 0 30
2020 EN-03 61 26 7 0 4 2 0 89 4 54
2020 EN-04 62 23 8 8 0 0 0 85 8 91
2020 EN-05 62 28 9 2 0 0 0 89 2 47
2020 EN-06 50 25 0 8 17 0 0 75 25 12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 49 22 12 0 1 1 65 12 77
2020 EN-04 6 59 12 18 0 6 0 69 19 17
2020 EN-05 13 49 26 11 0 0 2 63 11 47
2019 EN 16 42 16 22 1 1 2 60 24 88
2019 EN-05 14 49 14 20 0 0 2 65 21 49
2019 EN-06 28 33 11 28 0 0 0 61 28 18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 100 0 77
2020 EN-04 100 0 17
2020 EN-05 100 0 47

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 32 26 22 5 0 0 47 27 77
2020 EN-04 12 35 24 24 6 0 0 47 29 17
2020 EN-05 15 32 30 19 4 0 0 47 23 47
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 6 94 234
2020 EN-02 3 97 29
2020 EN-03 7 93 54
2020 EN-04 3 97 90
2020 EN-05 6 94 48
2020 EN-06 17 83 12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 9 91 233
2020 EN-02 10 90 29
2020 EN-03 11 89 54
2020 EN-04 7 93 89
2020 EN-05 10 90 48
2020 EN-06 0 100 12
2019 EN 14 86 249
2019 EN-02 17 83 36
2019 EN-03 6 94 47
2019 EN-04 18 82 90
2019 EN-05 15 85 55
2019 EN-06 11 89 19
2017 EN 16 84 224
2017 EN-02 26 74 23
2017 EN-03 11 89 46
2017 EN-04 16 84 88
2017 EN-05 18 82 51
2014 EN 10 90 232
2014 EN-03 15 85 55
2014 EN-04 10 90 87
2014 EN-06 0 100 21

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 40 60 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 80 20 20
2019 EN 92 8 36
2019 EN-04 88 13 16
2017 EN 74 26 35
2017 EN-04 86 14 14
2014 EN 83 17 24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 38 6 0 0 0 0 94 0 16
2019 EN 52 32 3 13 0 0 0 84 13 31
2019 EN-04 54 23 0 23 0 0 0 77 23 13
2017 EN 46 31 12 4 8 0 0 77 12 26
2017 EN-04 42 33 8 8 8 0 0 75 17 12
2014 EN 60 20 5 5 10 0 0 80 15 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 29 8 5 0 3 3 86 5 236
2020 EN-02 63 23 0 3 0 7 3 96 4 30
2020 EN-03 63 24 2 4 2 4 2 92 6 54
2020 EN-04 46 35 10 2 0 2 4 87 2 91
2020 EN-05 50 29 10 10 0 0 0 79 10 48
2020 EN-06 42 8 33 8 0 0 8 55 9 12
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 56 19 0 70 30 236
2020 EN-02 17 63 17 3 79 21 30
2020 EN-03 26 57 17 0 69 31 54
2020 EN-04 24 54 22 0 69 31 91
2020 EN-05 27 52 21 0 66 34 48
2020 EN-06 25 58 17 0 70 30 12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 30 70 57
2020 EN-03 14 86 14
2020 EN-04 32 68 22
2020 EN-05 23 77 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 7 18 16 19 33 2 5 26 57 57
2020 EN-03 14 14 21 7 36 7 0 31 46 14
2020 EN-04 5 18 14 27 32 0 5 24 62 22
2020 EN-05 0 15 15 23 38 0 8 17 67 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 4 12 9 26 44 2 4 17 74 57
2020 EN-03 7 7 0 29 50 7 0 15 85 14
2020 EN-04 0 14 14 32 36 0 5 14 71 22
2020 EN-05 0 15 8 31 38 0 8 17 75 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 21 10 5 1 1 9 82 7 236
2020 EN-02 63 17 0 0 0 3 17 100 0 30
2020 EN-03 59 15 13 0 2 0 11 83 2 54
2020 EN-04 49 26 12 7 0 1 4 80 7 91
2020 EN-05 44 21 10 10 4 0 10 72 16 48
2020 EN-06 58 17 8 8 0 0 8 82 9 12
2019 EN 43 26 13 8 5 0 4 73 14 249
2019 EN-02 42 28 11 6 3 0 11 78 9 36
2019 EN-03 43 36 4 6 6 2 2 82 13 47
2019 EN-04 43 26 15 7 6 0 4 72 13 89
2019 EN-05 40 24 20 9 5 0 2 65 15 55
2019 EN-06 55 10 10 25 0 0 0 65 25 20
2018 EN 45 16 14 9 8 1 8 67 18 219
2018 EN-02 43 9 13 9 13 4 9 60 25 23
2018 EN-03 36 21 14 12 2 2 12 67 17 42
2018 EN-04 47 16 10 10 8 1 8 69 20 89
2018 EN-05 45 13 19 6 11 0 6 61 18 47
2018 EN-06 59 18 18 0 6 0 0 76 6 17
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