2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	46	4	12	2	0	0	82	14	946
2020	Non-supervisor	39	45	5	9	3	0	0	83	12	2659

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	20	3	2	1	1	0	93	3	938
2020	Non-supervisor	75	17	4	2	1	0	1	93	3	2657
2017	Supervisor	70	20	4	4	1	1	0	91	5	877
2017	Non-supervisor	68	23	4	3	1	1	1	92	5	2695
2014	Supervisor	68	23	6	2	1	0	0	91	3	852
2014	Non-supervisor	65	23	6	3	1	1	1	90	5	2720

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	39	11	16	4	1	69	20	940
2020	Non-supervisor	35	38	11	12	3	1	74	15	2656
2019	Supervisor	49	32	5	9	5	0	81	14	940
2019	Non-supervisor	46	33	7	9	4	0	80	13	2853
2017	Supervisor	46	32	6	10	6	0	78	15	877
2017	Non-supervisor	46	33	7	8	5	0	79	14	2701
2014	Supervisor	52	32	5	6	4	0	84	11	850
2014	Non-supervisor	46	34	7	9	4	0	80	13	2719

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	38	11	8	3	1	78	11	940
2020	Non-supervisor	38	37	11	9	3	1	77	12	2647
2019	Supervisor	36	41	9	9	4	1	77	13	937
2019	Non-supervisor	31	40	12	12	5	1	71	17	2837
2018	Supervisor	34	47	10	7	3	0	81	9	864
2018	Non-supervisor	30	43	11	11	5	1	73	16	2577
2017	Supervisor	38	38	11	9	4	0	76	12	877
2017	Non-supervisor	32	39	11	12	6	1	71	18	2702
2014	Supervisor	40	39	10	9	2	0	79	11	851
2014	Non-supervisor	31	39	12	11	6	1	71	17	2722

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	36	11	7	2	0	1	80	9	933
2020	Non-supervisor	45	34	11	7	2	0	1	80	9	2643
2019	Supervisor	58	31	5	4	2	0	0	89	6	932
2019	Non-supervisor	50	33	8	5	2	0	1	84	7	2844
2017	Supervisor	56	31	7	5	1	0	0	87	6	870
2017	Non-supervisor	50	35	7	4	3	1	0	86	7	2695
2014	Supervisor	58	31	6	3	1	0	0	90	4	850
2014	Non-supervisor	46	36	9	5	2	1	0	84	7	2720

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	33	11	11	6	0	0	71	17	942
2020	Non-supervisor	49	30	11	6	3	0	0	80	9	2655
2019	Supervisor	43	36	8	9	3	0	0	79	12	938
2019	Non-supervisor	51	30	8	6	4	1	1	81	10	2846
2018	Supervisor	44	35	7	10	3	0	0	79	14	862
2018	Non-supervisor	49	29	10	7	4	0	1	79	11	2572
2017	Supervisor	43	33	10	9	5	0	0	76	14	875
2017	Non-supervisor	49	30	9	6	5	1	0	80	11	2700
2014	Supervisor	40	35	10	9	5	0	1	76	14	851
2014	Non-supervisor	44	33	10	7	5	0	0	77	12	2721

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	42	9	5	3	83	8	944
2020	Non-supervisor	38	39	12	8	3	77	11	2655
2019	Supervisor	44	39	9	6	3	83	9	939
2019	Non-supervisor	35	37	14	8	5	72	13	2858
2018	Supervisor	41	39	11	7	2	80	9	857
2018	Non-supervisor	30	41	14	9	6	72	14	2572
2017	Supervisor	40	43	9	6	2	83	8	876
2017	Non-supervisor	29	43	13	9	5	72	15	2700
2014	Supervisor	35	46	11	6	3	80	9	852
2014	Non-supervisor	26	44	14	10	6	70	16	2722

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	40	12	8	4	75	12	945
2020	Non-supervisor	37	36	13	8	5	73	13	2661
2019	Supervisor	35	40	11	9	5	76	14	938
2019	Non-supervisor	33	35	15	10	7	68	16	2853
2018	Supervisor	34	36	14	11	6	70	17	861
2018	Non-supervisor	31	32	17	10	9	64	20	2572
2017	Supervisor	32	38	14	11	6	70	17	876
2017	Non-supervisor	27	37	16	12	8	64	20	2697
2014	Supervisor	27	41	14	11	6	68	18	851
2014	Non-supervisor	23	35	18	15	9	58	24	2718

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	43	9	9	3	79	12	941
2020	Non-supervisor	39	39	10	8	3	79	11	2644
2019	Supervisor	37	40	10	9	4	77	13	937
2019	Non-supervisor	35	39	12	9	5	74	14	2843
2018	Supervisor	33	41	13	9	4	74	13	863
2018	Non-supervisor	34	39	12	10	5	73	15	2579
2017	Supervisor	34	43	10	9	3	78	12	876
2017	Non-supervisor	32	40	13	10	5	72	15	2697

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	33	7	4	1	0	88	5	942
2020	Non-supervisor	48	37	9	4	2	0	85	5	2650
2019	Supervisor	54	35	6	3	2	0	89	5	936
2019	Non-supervisor	46	36	11	5	3	0	81	8	2843
2018	Supervisor	53	37	6	2	1	0	91	3	863
2018	Non-supervisor	43	41	9	4	2	0	84	7	2578
2017	Supervisor	48	40	7	3	1	0	88	5	873
2017	Non-supervisor	40	39	11	6	3	1	80	10	2694
2014	Supervisor	47	40	7	3	2	0	88	5	852
2014	Non-supervisor	35	43	12	6	3	1	78	9	2722

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	37	10	7	4	79	11	943
2020	Non-supervisor	38	35	13	9	5	73	14	2658
2019	Supervisor	44	33	11	6	5	77	12	937
2019	Non-supervisor	34	36	14	10	6	70	16	2849
2018	Supervisor	41	34	11	8	6	75	13	857
2018	Non-supervisor	32	37	13	10	8	69	18	2575
2017	Supervisor	38	36	10	9	6	75	15	875
2017	Non-supervisor	29	37	15	10	8	66	19	2699

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	31	6	3	1	89	4	933
2020	Non-supervisor	49	34	10	4	2	84	5	2641
2019	Supervisor	57	31	7	3	2	89	4	928
2019	Non-supervisor	47	34	12	4	2	81	6	2837
2018	Supervisor	54	33	8	3	1	88	4	853
2018	Non-supervisor	43	36	13	5	3	80	8	2560
2017	Supervisor	56	33	8	2	1	89	3	877
2017	Non-supervisor	44	37	12	4	2	81	7	2689
2014	Supervisor	60	31	6	2	0	92	2	852
2014	Non-supervisor	52	32	10	4	2	84	6	2717

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	37	7	8	3	0	83	11	941
2020	Non-supervisor	33	38	14	9	5	0	71	15	2650
2019	Supervisor	44	37	9	7	4	0	81	10	934
2019	Non-supervisor	30	37	15	9	8	0	67	17	2837
2018	Supervisor	43	39	9	6	3	0	81	10	857
2018	Non-supervisor	27	38	14	12	8	1	66	20	2568
2017	Supervisor	43	37	9	7	3	0	81	10	875
2017	Non-supervisor	27	38	15	12	7	1	65	19	2688
2014	Supervisor	35	45	9	7	4	0	80	11	852
2014	Non-supervisor	20	40	15	14	9	0	61	24	2722

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	36	9	8	3	81	10	944
2020	Non-supervisor	36	34	16	9	5	71	14	2660
2019	Supervisor	45	34	10	6	4	79	10	939
2019	Non-supervisor	34	34	15	10	7	68	17	2852
2018	Supervisor	43	33	11	9	4	76	13	858
2018	Non-supervisor	32	33	17	10	8	65	18	2561
2017	Supervisor	41	36	11	7	5	77	12	875
2017	Non-supervisor	31	34	16	10	8	65	19	2689
2014	Supervisor	37	37	11	9	5	74	15	852
2014	Non-supervisor	25	35	17	14	9	61	23	2720

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	42	10	9	3	0	0	78	12	940
2020	Non-supervisor	39	39	12	7	3	0	0	79	9	2642
2019	Supervisor	41	38	10	7	3	0	1	80	10	920
2019	Non-supervisor	35	39	13	8	4	0	1	75	12	2818
2018	Supervisor	38	35	14	9	4	0	0	73	13	857
2018	Non-supervisor	32	36	15	10	6	0	1	69	16	2570
2017	Supervisor	38	37	13	8	3	0	0	76	11	877
2017	Non-supervisor	33	37	14	8	6	0	1	71	14	2691
2014	Supervisor	34	40	12	9	4	0	0	75	13	851
2014	Non-supervisor	27	39	17	10	5	1	0	67	16	2721

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	41	8	5	2	85	6	943
2020	Non-supervisor	46	36	10	6	2	82	8	2663
2019	Supervisor	48	37	9	4	2	85	6	939
2019	Non-supervisor	41	38	12	5	3	80	8	2857
2018	Supervisor	45	36	11	5	2	82	7	863
2018	Non-supervisor	37	38	14	7	4	75	11	2579
2017	Supervisor	45	39	9	5	2	84	7	877
2017	Non-supervisor	37	39	12	7	4	77	11	2692
2014	Supervisor	42	42	10	5	2	84	6	852
2014	Non-supervisor	35	40	12	7	4	76	11	2722

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	28	23	17	14	0	45	31	942
2020	Non-supervisor	41	35	15	5	3	0	77	8	2657
2019	Supervisor	22	34	23	12	8	0	56	21	937
2019	Non-supervisor	46	33	14	5	2	0	79	7	2844
2018	Supervisor	21	30	22	17	10	0	51	26	866
2018	Non-supervisor	44	32	15	6	3	0	77	9	2579
2017	Supervisor	19	34	25	14	7	1	54	21	877
2017	Non-supervisor	45	35	13	5	2	1	80	7	2702
2014	Supervisor	23	35	22	12	6	1	58	19	852
2014	Non-supervisor	41	37	15	4	2	0	78	6	2721

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	26	39	18	5	0	0	24	37	946
2020	Non-supervisor	7	18	35	24	12	1	1	37	26	2660
2019	Supervisor	9	25	41	18	6	0	0	24	35	937
2019	Non-supervisor	9	22	34	21	11	1	2	33	32	2849
2018	Supervisor	11	25	44	16	4	0	0	20	36	861
2018	Non-supervisor	9	22	34	22	10	1	2	33	32	2577
2017	Supervisor	12	25	39	16	6	0	1	22	38	872
2017	Non-supervisor	9	20	35	20	11	1	4	33	30	2689
2014	Supervisor	9	29	39	16	5	0	1	21	39	851
2014	Non-supervisor	8	25	37	18	8	1	3	27	34	2718

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	14	28	35	15	1	1	51	20	944
2020	Non-supervisor	5	10	21	34	25	2	2	62	16	2646
2019	Supervisor	7	17	30	29	15	1	0	45	24	937
2019	Non-supervisor	7	15	23	29	22	3	2	53	23	2844
2018	Supervisor	7	18	32	31	11	0	1	42	25	856
2018	Non-supervisor	8	14	25	29	19	3	2	51	23	2571
2017	Supervisor	7	17	29	29	14	2	3	45	25	871
2017	Non-supervisor	8	14	23	26	20	4	5	51	23	2684
2014	Supervisor	6	19	28	31	14	1	2	46	25	851
2014	Non-supervisor	6	15	27	28	16	3	4	48	23	2713

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	24	37	21	6	0	1	27	36	944
2020	Non-supervisor	11	17	29	24	14	2	3	40	29	2651
2019	Supervisor	15	24	36	19	6	1	0	25	39	934
2019	Non-supervisor	14	19	30	20	11	2	3	33	35	2848
2018	Supervisor	17	26	36	16	5	0	1	21	43	859
2018	Non-supervisor	15	20	30	19	11	2	3	32	37	2577
2017	Supervisor	19	29	30	15	6	1	1	21	48	873
2017	Non-supervisor	15	21	28	17	11	2	5	31	39	2686
2014	Supervisor	23	29	29	13	5	0	1	18	53	850
2014	Non-supervisor	19	24	27	15	9	2	3	25	46	2713

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	23	38	22	5	0	0	27	35	943
2020	Non-supervisor	6	13	29	31	19	1	2	51	19	2648
2019	Supervisor	11	19	41	23	6	0	0	29	30	932
2019	Non-supervisor	7	14	29	30	18	1	2	50	21	2842
2018	Supervisor	11	22	39	21	5	0	0	27	34	856
2018	Non-supervisor	8	15	29	29	17	1	2	47	23	2565
2017	Supervisor	11	22	36	24	5	0	1	30	33	868
2017	Non-supervisor	8	12	29	28	19	2	3	49	21	2682
2014	Supervisor	11	22	40	20	6	0	0	27	34	850
2014	Non-supervisor	6	16	34	27	13	2	2	42	23	2710

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	31	28	16	6	0	1	22	51	945
2020	Non-supervisor	9	16	26	25	21	1	2	47	26	2649
2019	Supervisor	20	24	32	15	7	1	1	23	44	936
2019	Non-supervisor	11	17	26	23	18	2	3	43	29	2846
2018	Supervisor	20	29	30	15	4	1	0	19	50	858
2018	Non-supervisor	13	18	28	21	14	2	3	37	34	2581
2017	Supervisor	18	29	33	12	5	0	2	18	49	873
2017	Non-supervisor	12	18	25	21	17	2	5	40	32	2687
2014	Supervisor	21	30	30	13	6	0	0	19	50	849
2014	Non-supervisor	13	22	30	18	11	2	4	31	37	2714

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	15	29	32	13	1	1	47	24	943
2020	Non-supervisor	7	13	21	26	26	4	3	56	21	2637
2019	Supervisor	10	17	32	28	12	1	1	40	28	935
2019	Non-supervisor	10	17	24	23	20	4	3	47	28	2841
2018	Supervisor	14	19	32	24	9	1	1	33	34	858
2018	Non-supervisor	10	18	23	23	19	4	3	45	30	2567
2017	Supervisor	11	21	28	26	11	1	2	38	33	873
2017	Non-supervisor	11	14	23	22	21	4	6	48	27	2689
2014	Supervisor	6	12	28	35	15	1	2	52	19	850
2014	Non-supervisor	6	12	23	28	21	3	6	55	20	2710

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	23	39	21	7	0	1	28	33	939
2020	Non-supervisor	8	15	31	25	16	2	2	43	25	2651
2019	Supervisor	11	23	38	20	6	1	0	27	34	932
2019	Non-supervisor	10	19	32	21	13	2	3	36	31	2849
2018	Supervisor	14	26	39	16	4	0	0	21	40	861
2018	Non-supervisor	12	19	31	21	12	3	2	35	33	2576
2017	Supervisor	14	24	39	15	5	1	1	20	39	873
2017	Non-supervisor	12	17	31	19	13	4	4	35	32	2688
2014	Supervisor	18	26	34	14	6	1	1	21	44	850
2014	Non-supervisor	14	22	30	16	10	4	3	28	39	2716

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	19	38	29	8	0	0	36	25	943
2020	Non-supervisor	7	16	36	25	14	1	1	40	24	2659
2019	Supervisor	7	16	35	28	12	0	0	41	24	937
2019	Non-supervisor	6	15	31	28	17	1	2	46	22	2850

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	36	13	8	4	4	3	74	12	940
2020	Non-supervisor	29	27	18	7	4	10	6	66	12	2655
2019	Supervisor	35	34	14	6	6	3	2	73	13	939
2019	Non-supervisor	31	29	15	8	7	6	5	67	17	2857
2018	Supervisor	29	38	15	10	5	3	2	70	15	856
2018	Non-supervisor	25	28	18	9	7	8	4	61	18	2567
2017	Supervisor	33	36	12	8	4	3	3	74	13	876
2017	Non-supervisor	28	29	14	9	7	6	6	66	19	2701
2014	Supervisor	37	35	12	7	5	2	2	75	12	851
2014	Non-supervisor	28	30	17	8	6	7	4	65	16	2717

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	26	6	7	3	0	84	10	944
2020	Non-supervisor	51	28	9	6	4	2	80	11	2650
2019	Supervisor	55	29	6	5	4	0	85	9	939
2019	Non-supervisor	48	28	9	8	6	1	76	15	2848
2018	Supervisor	50	31	7	7	4	1	82	11	857
2018	Non-supervisor	43	31	9	9	7	1	74	16	2562
2017	Supervisor	53	33	5	5	3	0	86	9	873
2017	Non-supervisor	45	29	9	9	7	1	75	16	2699
2014	Supervisor	52	32	6	7	2	0	84	9	850
2014	Non-supervisor	42	30	9	10	7	1	74	17	2723

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	31	5	4	1	0	90	6	939
2020	Non-supervisor	60	28	6	4	2	0	88	6	2635
2019	Supervisor	54	34	5	4	3	0	88	7	937
2019	Non-supervisor	54	29	7	7	4	0	83	10	2853
2018	Supervisor	51	35	5	6	2	0	86	9	856
2018	Non-supervisor	51	32	7	6	3	0	84	9	2566
2017	Supervisor	50	37	7	5	1	0	87	6	872
2017	Non-supervisor	48	34	8	6	3	1	83	9	2698
2014	Supervisor	49	40	6	4	2	0	89	6	851
2014	Non-supervisor	43	39	9	6	3	0	83	9	2718

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	35	5	3	2	0	0	90	5	939
2020	Non-supervisor	48	33	11	4	2	2	1	83	6	2646
2019	Supervisor	54	34	7	3	2	0	0	88	5	937
2019	Non-supervisor	44	34	11	5	3	2	1	80	9	2850
2018	Supervisor	51	37	7	4	2	0	0	88	5	858
2018	Non-supervisor	40	37	13	5	3	1	0	78	8	2569

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	25	8	3	2	3	2	87	5	943
2020	Non-supervisor	45	24	11	5	3	8	5	79	9	2661

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	23	6	2	1	0	1	91	3	944
2020	Non-supervisor	46	27	16	4	2	2	4	77	6	2656
2019	Supervisor	64	23	7	3	1	0	1	89	4	940
2019	Non-supervisor	46	26	14	4	3	1	5	77	8	2853

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	31	10	8	2	0	0	80	10	946
2020	Non-supervisor	50	31	11	5	3	0	1	81	8	2661
2019	Supervisor	46	32	10	6	5	1	1	79	11	939
2019	Non-supervisor	45	30	11	7	5	1	1	77	12	2852
2018	Supervisor	43	35	11	7	4	0	0	78	11	861
2018	Non-supervisor	44	32	10	7	4	1	1	78	12	2563
2017	Supervisor	41	36	12	6	5	0	0	77	11	875
2017	Non-supervisor	42	35	12	7	4	0	1	77	11	2702
2014	Supervisor	37	40	10	9	4	0	0	77	13	852
2014	Non-supervisor	39	37	12	6	5	1	0	77	11	2723

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	23	10	4	4	1	2	82	8	942
2020	Non-supervisor	53	24	12	4	3	2	2	80	8	2657

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	8	6	2	0	0	84	8	945
2020	Non-supervisor	52	29	10	5	3	1	1	82	8	2661
2019	Supervisor	51	31	7	6	4	0	0	83	10	934
2019	Non-supervisor	48	30	10	7	4	1	0	79	11	2846
2018	Supervisor	49	34	8	6	3	0	0	83	9	860
2018	Non-supervisor	47	31	10	7	4	1	0	79	12	2554
2017	Supervisor	51	32	7	6	3	0	0	83	9	875
2017	Non-supervisor	47	31	10	7	4	1	0	79	11	2694
2014	Supervisor	47	35	7	7	3	0	0	82	10	851
2014	Non-supervisor	43	34	10	7	5	1	0	78	13	2720

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	946
2020	Non-supervisor	38	62	2663

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	20	6	2	1	3	8	89	4	946
2020	Non-supervisor	55	17	8	3	1	6	10	86	5	2663

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	26	6	5	3	0	1	86	8	944
2020	Non-supervisor	60	24	9	4	2	0	0	84	7	2663
2019	Supervisor	59	25	8	4	4	1	0	85	7	940
2019	Non-supervisor	55	25	9	5	4	0	0	81	10	2857
2018	Supervisor	52	29	9	6	3	0	0	82	9	861
2018	Non-supervisor	53	26	10	6	5	1	0	80	11	2561
2017	Supervisor	57	24	10	5	4	0	0	81	9	874
2017	Non-supervisor	53	27	9	5	5	0	0	81	10	2694
2014	Supervisor	52	31	8	5	4	0	0	83	9	851
2014	Non-supervisor	51	29	9	6	4	0	0	80	11	2722

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	32	12	7	2	6	1	77	10	944
2020	Non-supervisor	41	27	13	5	3	11	0	76	10	2659
2019	Supervisor	33	37	12	11	5	2	0	71	16	920
2019	Non-supervisor	34	30	14	7	6	8	0	70	14	2853
2018	Supervisor	35	32	15	11	5	3	0	69	16	865
2018	Non-supervisor	31	30	16	7	7	8	0	67	16	2581
2017	Supervisor	33	33	16	8	7	3	0	68	16	876
2017	Non-supervisor	29	31	16	7	7	10	0	67	16	2698
2014	Supervisor	31	39	13	7	5	4	0	74	12	850
2014	Non-supervisor	25	33	16	8	6	11	0	66	16	2716

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	37	12	11	3	1	74	14	943
2020	Non-supervisor	37	31	15	8	5	4	72	13	2655
2019	Supervisor	32	36	13	11	6	2	69	18	917
2019	Non-supervisor	31	32	17	10	7	3	65	18	2853
2018	Supervisor	30	33	16	13	7	1	64	19	864
2018	Non-supervisor	28	32	17	11	10	3	61	21	2578
2017	Supervisor	30	35	17	10	7	1	66	17	874
2017	Non-supervisor	26	31	20	10	9	3	59	20	2698
2014	Supervisor	29	39	15	11	5	1	69	16	850
2014	Non-supervisor	22	34	19	13	8	4	58	22	2716

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	39	15	15	5	2	63	21	945
2020	Non-supervisor	27	31	19	10	5	7	62	17	2650
2019	Supervisor	21	39	17	14	8	2	60	22	919
2019	Non-supervisor	24	28	20	13	8	6	56	23	2853
2018	Supervisor	20	34	19	17	7	2	55	25	861
2018	Non-supervisor	20	29	20	13	11	6	53	26	2579
2017	Supervisor	19	36	21	15	8	2	56	23	874
2017	Non-supervisor	19	28	20	14	10	8	52	26	2694
2014	Supervisor	19	40	17	15	7	2	60	23	850
2014	Non-supervisor	15	30	22	16	9	7	49	27	2714

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	42	15	14	5	1	66	19	945
2020	Non-supervisor	26	35	17	12	7	3	63	19	2659
2019	Supervisor	19	38	17	16	9	1	57	25	920
2019	Non-supervisor	21	30	19	16	10	3	53	27	2854
2018	Supervisor	18	39	17	17	9	0	57	26	866
2018	Non-supervisor	18	31	19	16	13	3	50	30	2581
2017	Supervisor	19	39	16	16	9	1	58	25	873
2017	Non-supervisor	20	31	18	15	11	4	54	27	2695
2014	Supervisor	18	43	15	16	7	1	62	23	849
2014	Non-supervisor	15	36	20	15	10	4	53	27	2716

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	27	16	6	2	2	0	75	8	946
2020	Non-supervisor	52	24	12	4	2	7	1	82	6	2662
2019	Supervisor	42	29	18	5	2	3	0	73	8	941
2019	Non-supervisor	50	23	12	4	3	7	1	79	8	2856

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	48	13	8	2	0	77	10	945
2020	Non-supervisor	34	42	14	5	2	2	78	7	2658
2019	Supervisor	30	47	12	8	2	0	77	10	940
2019	Non-supervisor	30	43	15	7	3	1	75	10	2852
2018	Supervisor	28	47	14	8	2	0	76	10	864
2018	Non-supervisor	26	43	17	9	4	1	69	14	2573
2017	Supervisor	29	44	15	9	3	0	73	12	875
2017	Non-supervisor	29	43	15	8	4	2	73	12	2699
2014	Supervisor	27	45	17	9	2	1	72	11	850
2014	Non-supervisor	24	43	18	9	4	2	69	13	2719

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	43	19	14	5	1	0	61	19	939
2020	Non-supervisor	25	38	19	11	4	3	0	65	16	2641
2019	Supervisor	16	38	20	18	6	2	0	54	25	933
2019	Non-supervisor	20	33	20	14	7	4	1	56	23	2843

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	39	12	7	2	2	1	79	9	942
2020	Non-supervisor	29	36	15	11	4	4	1	69	15	2654
2019	Supervisor	35	42	11	7	3	1	0	78	11	939
2019	Non-supervisor	30	33	14	12	6	4	2	66	18	2851
2018	Supervisor	38	40	10	7	4	1	1	79	11	863
2018	Non-supervisor	26	35	16	11	6	4	1	65	18	2575
2017	Supervisor	40	40	10	6	2	1	1	81	8	873
2017	Non-supervisor	29	34	13	10	7	5	1	68	18	2698
2014	Supervisor	41	40	9	6	2	2	0	82	9	850
2014	Non-supervisor	31	37	13	8	5	4	1	72	13	2714

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	42	15	5	2	1	78	7	938
2020	Non-supervisor	38	36	16	5	2	3	76	7	2655
2019	Supervisor	35	37	17	7	3	1	74	10	939
2019	Non-supervisor	33	34	20	6	4	3	69	10	2850
2018	Supervisor	35	39	17	6	3	1	74	8	861
2018	Non-supervisor	30	37	20	7	5	3	68	12	2569

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	25	20	12	9	10	3	53	24	937
2020	Non-supervisor	22	23	19	11	9	14	2	54	23	2658
2019	Supervisor	21	22	18	13	13	8	5	50	29	942
2019	Non-supervisor	20	21	19	12	12	14	2	49	28	2843
2018	Supervisor	18	24	21	15	12	8	3	47	30	860
2018	Non-supervisor	16	23	20	13	13	13	3	45	31	2579
2017	Supervisor	18	22	21	13	13	8	6	46	30	875
2017	Non-supervisor	16	20	18	13	15	14	4	44	34	2697
2014	Supervisor	17	22	18	14	12	9	7	47	32	850
2014	Non-supervisor	13	21	19	15	16	13	2	40	37	2715

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	40	16	9	3	1	0	71	13	940
2020	Non-supervisor	31	31	17	11	6	4	1	64	18	2652
2019	Supervisor	29	37	15	11	7	1	0	67	18	940
2019	Non-supervisor	27	32	17	12	9	3	1	61	22	2841
2018	Supervisor	28	39	15	12	5	1	0	68	17	858
2018	Non-supervisor	24	32	18	13	10	3	0	57	24	2571
2017	Supervisor	34	38	14	9	5	1	0	72	14	875
2017	Non-supervisor	27	33	16	11	9	3	1	63	21	2694
2014	Supervisor	29	41	13	11	4	1	0	71	15	849
2014	Non-supervisor	22	33	18	14	10	3	1	57	25	2713

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	31	16	13	8	1	2	62	22	943
2020	Non-supervisor	24	25	17	15	13	3	2	52	30	2664
2019	Supervisor	29	28	17	13	10	1	2	58	24	941
2019	Non-supervisor	23	27	14	15	16	2	2	53	32	2852
2018	Supervisor	27	32	13	13	12	1	2	60	27	864
2018	Non-supervisor	20	26	16	16	19	2	1	48	36	2576
2017	Supervisor	27	32	12	13	12	2	2	62	25	872
2017	Non-supervisor	20	25	16	16	19	3	3	47	37	2698
2014	Supervisor	23	29	15	16	12	1	3	55	30	848
2014	Non-supervisor	14	22	17	18	25	3	2	38	45	2715

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	23	16	8	4	0	3	71	12	945
2020	Non-supervisor	51	23	14	5	3	1	4	77	9	2667
2019	Supervisor	49	26	15	5	3	0	2	76	9	939
2019	Non-supervisor	54	21	12	4	3	1	4	80	8	2853

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	25	12	3	2	0	3	82	5	944
2020	Non-supervisor	49	24	15	5	3	2	3	77	8	2666
2019	Supervisor	58	22	11	4	2	0	2	82	6	941
2019	Non-supervisor	47	24	14	6	4	2	4	75	11	2846

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	78	9	4	2	2	2	3	92	4	942
2020	Non-supervisor	74	9	5	2	2	5	4	90	5	2651
2019	Supervisor	80	7	4	2	2	2	3	92	4	937
2019	Non-supervisor	73	8	5	3	3	4	4	89	6	2842

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	7	3	0	1	1	7	96	2	940
2020	Non-supervisor	72	11	5	2	1	2	7	91	3	2657
2019	Supervisor	86	4	1	0	1	1	8	98	1	936
2019	Non-supervisor	77	6	3	1	1	3	9	94	2	2837

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	46	13	7	2	1	0	78	9	942
2020	Non-supervisor	23	39	20	9	3	5	1	66	13	2662
2019	Supervisor	30	45	13	7	3	2	0	76	10	936
2019	Non-supervisor	22	37	21	10	6	4	0	62	16	2856
2018	Supervisor	31	41	16	7	3	2	0	73	11	864
2018	Non-supervisor	20	34	22	10	8	5	1	58	19	2578
2017	Supervisor	28	41	18	7	4	2	0	70	12	872
2017	Non-supervisor	20	34	21	11	8	5	1	58	20	2697

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	40	10	5	1	1	84	6	939
2020	Non-supervisor	39	37	14	6	3	2	78	8	2656
2019	Supervisor	43	39	10	6	2	0	82	7	933
2019	Non-supervisor	39	37	12	6	3	2	78	10	2837
2018	Supervisor	49	38	8	3	1	1	88	4	860
2018	Non-supervisor	43	36	12	5	3	2	80	7	2572
2017	Supervisor	43	40	11	4	1	2	84	5	875
2017	Non-supervisor	38	40	12	5	3	3	80	8	2696
2014	Supervisor	47	39	8	3	1	1	88	4	847
2014	Non-supervisor	39	38	12	5	2	3	80	8	2713

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	35	11	3	1	2	0	85	4	942
2020	Non-supervisor	43	34	12	4	2	5	0	81	6	2656
2019	Supervisor	51	35	9	3	1	1	0	88	3	938
2019	Non-supervisor	48	31	11	3	2	3	1	82	6	2844
2018	Supervisor	52	33	10	3	1	1	0	86	4	858
2018	Non-supervisor	45	34	12	3	2	3	1	82	5	2560
2017	Supervisor	44	39	12	2	1	2	0	85	4	875
2017	Non-supervisor	39	33	15	4	3	5	1	77	7	2698
2014	Supervisor	49	36	9	2	1	2	0	88	3	846
2014	Non-supervisor	42	34	13	3	2	6	1	81	5	2712

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	35	13	2	1	5	0	82	4	944
2020	Non-supervisor	39	34	15	5	2	7	0	78	7	2658

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	32	8	4	3	2	1	84	7	940
2020	Non-supervisor	41	32	11	5	3	5	2	78	9	2654

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	32	6	3	1	0	90	4	943
2020	Non-supervisor	56	31	8	3	2	0	87	5	2654
2019	Supervisor	57	31	7	3	2	0	88	5	940
2019	Non-supervisor	53	30	8	4	3	1	84	7	2847
2018	Supervisor	56	33	7	3	2	0	88	5	865
2018	Non-supervisor	48	35	9	4	3	0	83	7	2565
2017	Supervisor	50	36	7	5	1	0	87	6	875
2017	Non-supervisor	47	36	8	5	4	1	83	9	2695
2014	Supervisor	54	34	8	3	1	0	89	4	846
2014	Non-supervisor	46	36	10	5	3	1	82	7	2713

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	32	11	5	2	0	81	8	940
2020	Non-supervisor	49	29	13	5	3	0	79	8	2655
2019	Supervisor	47	30	15	5	2	0	78	7	936
2019	Non-supervisor	44	29	14	6	5	1	74	11	2847
2018	Supervisor	44	32	16	5	2	0	77	7	860
2018	Non-supervisor	39	32	16	7	5	1	72	12	2563
2017	Supervisor	44	32	15	6	3	1	76	9	873
2017	Non-supervisor	38	32	16	7	6	1	70	13	2691
2014	Supervisor	39	37	14	6	3	0	76	9	847
2014	Non-supervisor	32	37	16	9	6	1	69	14	2715

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	34	12	5	2	0	81	7	935
2020	Non-supervisor	47	32	12	6	3	0	79	9	2644
2019	Supervisor	46	34	13	5	3	0	80	8	936
2019	Non-supervisor	42	33	12	8	4	0	75	12	2841
2018	Supervisor	42	34	15	6	2	0	77	8	860
2018	Non-supervisor	37	34	15	8	5	0	72	13	2551
2017	Supervisor	42	35	13	6	3	0	78	9	873
2017	Non-supervisor	36	35	15	8	5	0	72	13	2697
2014	Supervisor	37	39	14	7	3	0	77	10	847
2014	Non-supervisor	32	38	16	9	5	1	70	14	2713

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	26	17	9	4	2	1	68	14	943
2020	Non-supervisor	39	25	17	9	6	3	1	67	15	2661
2019	Supervisor	41	24	19	9	5	2	0	66	14	937
2019	Non-supervisor	37	24	18	10	7	3	1	63	18	2854
2018	Supervisor	38	25	20	10	5	2	0	64	16	863
2018	Non-supervisor	32	25	19	11	9	3	1	59	21	2570
2017	Supervisor	38	25	19	9	5	3	0	65	15	876
2017	Non-supervisor	31	26	19	11	9	4	1	59	21	2696
2014	Supervisor	36	27	18	10	5	3	0	66	15	846
2014	Non-supervisor	28	26	20	12	9	4	1	57	22	2714

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	33	33	34	946
2020	Non-supervisor	24	40	36	2662
2019	Supervisor	34	33	34	942
2019	Non-supervisor	29	35	36	2862
2018	Supervisor	35	33	32	862
2018	Non-supervisor	27	37	36	2579
2017	Supervisor	32	37	32	876
2017	Non-supervisor	27	38	35	2701
2014	Supervisor	28	37	35	847
2014	Non-supervisor	27	40	34	2715

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	15	36	42	3	0	5	319
2020	Non-supervisor	13	29	37	5	9	7	627
2019	Supervisor	12	31	49	3	0	5	320
2019	Non-supervisor	12	27	37	6	10	7	807
2018	Supervisor	15	28	46	3	0	7	303
2018	Non-supervisor	11	24	41	6	10	8	689
2017	Supervisor	19	26	41	5	0	8	279
2017	Non-supervisor	14	22	39	6	11	8	716
2014	Supervisor	23	28	36	7	9999	5	244
2014	Non-supervisor	18	23	38	9	9999	12	734

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	945
2020	Non-supervisor	9	91	2662
2019	Supervisor	14	86	942
2019	Non-supervisor	14	86	2852
2018	Supervisor	11	89	866
2018	Non-supervisor	13	87	2576

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	84
2020	Non-supervisor	49	51	235
2019	Supervisor	41	59	131
2019	Non-supervisor	52	48	388
2018	Supervisor	33	67	95
2018	Non-supervisor	57	43	330

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	68	32	84
2020	Non-supervisor	66	34	235
2019	Supervisor	63	37	131
2019	Non-supervisor	60	40	388
2018	Supervisor	64	36	95
2018	Non-supervisor	63	37	330

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	131
2019	Non-supervisor	2	98	388
2018	Supervisor	24	76	95
2018	Non-supervisor	3	97	330

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	84
2020	Non-supervisor	100	235
2019	Supervisor	100	131
2019	Non-supervisor	100	388

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	131
2019	Non-supervisor	6	94	388
2018	Supervisor	5	95	95
2018	Non-supervisor	5	95	330

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	131
2019	Non-supervisor	5	95	388
2018	Supervisor	8	92	95
2018	Non-supervisor	1	99	330

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	54	46	84
2020	Non-supervisor	38	62	235
2019	Supervisor	39	61	128
2019	Non-supervisor	35	65	380
2018	Supervisor	53	47	95
2018	Non-supervisor	34	66	330

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	38	62	84
2020	Non-supervisor	40	60	235
2019	Supervisor	38	62	128
2019	Non-supervisor	43	57	380
2018	Supervisor	42	58	95
2018	Non-supervisor	33	67	330

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	84
2020	Non-supervisor	47	53	235
2019	Supervisor	48	52	128
2019	Non-supervisor	48	52	380
2018	Supervisor	44	56	95
2018	Non-supervisor	45	55	330

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	44	56	84
2020	Non-supervisor	43	57	235
2019	Supervisor	38	62	128
2019	Non-supervisor	40	60	380
2018	Supervisor	39	61	95
2018	Non-supervisor	36	64	330

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	84
2020	Non-supervisor	29	71	235
2019	Supervisor	32	68	128
2019	Non-supervisor	29	71	380
2018	Supervisor	31	69	95
2018	Non-supervisor	27	73	330

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	57	43	84
2020	Non-supervisor	57	43	235
2019	Supervisor	57	43	128
2019	Non-supervisor	48	52	380
2018	Supervisor	47	53	95
2018	Non-supervisor	51	49	330

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	84
2020	Non-supervisor	28	72	235
2019	Supervisor	35	65	128
2019	Non-supervisor	31	69	380
2018	Supervisor	33	67	95
2018	Non-supervisor	27	73	330

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	84
2020	Non-supervisor	3	97	235
2019	Supervisor	5	95	128
2019	Non-supervisor	7	93	380

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	84
2020	Non-supervisor	6	94	235
2019	Supervisor	10	90	128
2019	Non-supervisor	10	90	380
2018	Supervisor	14	86	95
2018	Non-supervisor	8	92	330

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	84
2020	Non-supervisor	59	41	235
2019	Supervisor	36	64	128
2019	Non-supervisor	51	49	380
2018	Supervisor	33	67	95
2018	Non-supervisor	44	56	330

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	84
2020	Non-supervisor	20	80	235
2019	Supervisor	27	73	128
2019	Non-supervisor	24	76	380
2018	Supervisor	31	69	95
2018	Non-supervisor	22	78	330

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	84
2020	Non-supervisor	9	91	235
2019	Supervisor	15	85	128
2019	Non-supervisor	16	84	380
2018	Supervisor	14	86	95
2018	Non-supervisor	15	85	330

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	64	36	84
2020	Non-supervisor	51	49	235
2019	Supervisor	62	38	124
2019	Non-supervisor	54	46	375
2018	Supervisor	68	32	95
2018	Non-supervisor	48	52	331

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	84
2020	Non-supervisor	22	78	235
2019	Supervisor	33	67	124
2019	Non-supervisor	28	72	375
2018	Supervisor	23	77	95
2018	Non-supervisor	20	80	331

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	84
2020	Non-supervisor	5	95	235
2019	Supervisor	17	83	124
2019	Non-supervisor	6	94	375
2018	Supervisor	17	83	95
2018	Non-supervisor	4	96	331

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	84
2020	Non-supervisor	14	86	235
2019	Supervisor	6	94	124
2019	Non-supervisor	15	85	375
2018	Supervisor	7	93	95
2018	Non-supervisor	13	87	331

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	84
2020	Non-supervisor	10	90	235
2019	Supervisor	14	86	124
2019	Non-supervisor	10	90	375
2018	Supervisor	10	90	95
2018	Non-supervisor	7	93	331

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	84
2020	Non-supervisor	13	87	235
2019	Supervisor	12	88	124
2019	Non-supervisor	13	87	375
2018	Supervisor	13	87	95
2018	Non-supervisor	14	86	331

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	84
2020	Non-supervisor	7	93	235
2019	Supervisor	17	83	124
2019	Non-supervisor	12	88	375
2018	Supervisor	15	85	95
2018	Non-supervisor	11	89	331

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	84
2020	Non-supervisor	30	70	235
2019	Supervisor	23	77	124
2019	Non-supervisor	26	74	375
2018	Supervisor	21	79	95
2018	Non-supervisor	31	69	331

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	7	93	92
2018	Non-supervisor	9	91	317

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	18	82	92
2018	Non-supervisor	22	78	317

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	8	92	92
2018	Non-supervisor	9	91	317

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	6	94	92
2018	Non-supervisor	7	93	317

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	92
2018	Non-supervisor	11	89	317

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	9	91	92
2018	Non-supervisor	13	87	317

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	92
2018	Non-supervisor	13	87	317

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	35	65	92
2018	Non-supervisor	32	68	317

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	15	85	92
2018	Non-supervisor	10	90	317

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	56	44	92
2018	Non-supervisor	46	54	317

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	56	44	92
2018	Non-supervisor	53	47	317

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	18	82	92
2018	Non-supervisor	14	86	317

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	18	16	6	3	30	6	62	13	942
2020	Non-supervisor	18	13	16	4	3	36	9	58	14	2661
2019	Supervisor	20	19	17	9	5	24	5	56	20	941
2019	Non-supervisor	17	13	18	6	7	30	10	49	21	2849
2018	Supervisor	20	22	20	6	5	21	6	57	16	865
2018	Non-supervisor	15	13	21	5	6	33	8	47	18	2573
2017	Supervisor	21	20	16	6	5	24	7	60	16	876
2017	Non-supervisor	13	14	17	5	7	34	10	49	21	2703
2014	Supervisor	23	19	19	4	3	25	6	62	11	847
2014	Non-supervisor	14	15	18	5	5	34	9	50	17	2712

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	34	15	4	3	7	1	77	7	944
2020	Non-supervisor	35	28	17	4	3	12	2	73	7	2654
2019	Supervisor	36	35	15	7	3	4	1	75	10	939
2019	Non-supervisor	32	29	15	5	5	12	2	71	12	2851
2018	Supervisor	35	34	15	6	4	6	1	73	11	864
2018	Non-supervisor	29	29	19	5	5	12	1	67	12	2576
2017	Supervisor	32	31	18	7	4	7	1	69	12	876
2017	Non-supervisor	25	28	18	6	5	16	2	65	13	2700
2014	Supervisor	34	34	16	4	2	9	0	75	7	847
2014	Non-supervisor	25	29	19	5	4	16	1	66	11	2710

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	944
2020	Non-supervisor	7	93	2659
2019	Supervisor	4	96	941
2019	Non-supervisor	7	93	2853
2018	Supervisor	5	95	864
2018	Non-supervisor	7	93	2574

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	30	70	50
2020	Non-supervisor	35	65	183
2019	Supervisor	27	73	36
2019	Non-supervisor	42	58	203
2018	Supervisor	24	76	46
2018	Non-supervisor	32	68	195

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	76	24	50
2020	Non-supervisor	76	24	183
2019	Supervisor	84	16	36
2019	Non-supervisor	71	29	203
2018	Supervisor	85	15	46
2018	Non-supervisor	82	18	195

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	10	90	46
2018	Non-supervisor	3	97	195

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	50
2020	Non-supervisor	0	100	183

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	50
2020	Non-supervisor	10	90	183

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	46
2018	Non-supervisor	5	95	195

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	50
2020	Non-supervisor	25	75	183
2019	Supervisor	22	78	36
2019	Non-supervisor	25	75	196
2018	Supervisor	25	75	46
2018	Non-supervisor	23	77	195

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	50
2020	Non-supervisor	21	79	183
2018	Supervisor	14	86	46
2018	Non-supervisor	21	79	195

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	13	87	46
2018	Non-supervisor	13	87	195

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	36
2019	Non-supervisor	2	98	196

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	50
2020	Non-supervisor	36	64	183
2019	Supervisor	37	63	36
2019	Non-supervisor	32	68	196
2018	Supervisor	45	55	46
2018	Non-supervisor	33	67	195

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	50
2020	Non-supervisor	30	70	183
2019	Supervisor	44	56	36
2019	Non-supervisor	22	78	196
2018	Supervisor	34	66	46
2018	Non-supervisor	25	75	195

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	46
2018	Non-supervisor	5	95	195

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	50
2020	Non-supervisor	3	97	183
2019	Supervisor	0	100	36
2019	Non-supervisor	4	96	196

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	50
2020	Non-supervisor	19	81	183
2018	Supervisor	10	90	46
2018	Non-supervisor	15	85	195

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	50
2020	Non-supervisor	13	87	183

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	50
2020	Non-supervisor	100	183
2019	Supervisor	100	36
2019	Non-supervisor	100	196
2018	Supervisor	100	46
2018	Non-supervisor	100	195

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	50
2020	Non-supervisor	16	84	183

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	50
2020	Non-supervisor	28	72	183
2019	Supervisor	32	68	34
2019	Non-supervisor	31	69	194
2018	Supervisor	29	71	46
2018	Non-supervisor	28	72	195

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	18	82	50
2020	Non-supervisor	12	88	183
2019	Supervisor	17	83	34
2019	Non-supervisor	15	85	194
2018	Supervisor	21	79	46
2018	Non-supervisor	12	88	195

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	50
2020	Non-supervisor	10	90	183

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	50
2020	Non-supervisor	49	51	183
2019	Supervisor	60	40	34
2019	Non-supervisor	47	53	194
2018	Supervisor	53	47	46
2018	Non-supervisor	55	45	195

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	17	83	44
2018	Non-supervisor	21	79	188

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	44
2018	Non-supervisor	4	96	188

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	28	72	44
2018	Non-supervisor	28	72	188

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	47	53	44
2018	Non-supervisor	44	56	188

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	54	46	44
2018	Non-supervisor	60	40	188

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	18	16	2	2	36	5	67	6	943
2020	Non-supervisor	19	14	17	3	2	38	7	60	9	2659
2019	Supervisor	22	18	18	3	2	30	7	64	7	938
2019	Non-supervisor	18	13	19	3	3	34	9	55	11	2845
2018	Supervisor	22	19	20	3	2	28	5	63	7	861
2018	Non-supervisor	17	13	20	3	3	36	8	53	12	2568
2017	Supervisor	21	17	19	3	1	31	8	63	6	877
2017	Non-supervisor	14	14	17	2	3	40	10	55	12	2698
2014	Supervisor	22	16	16	2	1	35	8	67	5	847
2014	Non-supervisor	14	14	19	2	2	40	9	54	9	2706

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	35	14	3	2	7	1	80	5	944
2020	Non-supervisor	37	29	16	3	2	13	1	76	5	2653
2019	Supervisor	40	35	14	3	2	6	1	81	5	939
2019	Non-supervisor	35	28	15	3	3	14	2	75	7	2852
2018	Supervisor	37	35	16	2	2	8	1	78	5	859
2018	Non-supervisor	31	28	19	3	3	13	1	70	8	2571
2017	Supervisor	36	33	15	3	1	11	2	78	5	873
2017	Non-supervisor	29	27	17	3	3	18	3	71	7	2695
2014	Supervisor	37	30	16	2	1	13	1	78	3	847
2014	Non-supervisor	27	28	18	2	2	21	2	71	6	2705

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	9	17	16	25	32	0	13	62	12
2020	Non-supervisor	0	4	28	7	30	26	4	6	53	44

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	26	13	7	6	0	1	73	13	944
2020	Non-supervisor	42	23	15	9	9	0	2	67	18	2667

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	32	15	7	5	0	0	73	12	939
2020	Non-supervisor	40	28	17	8	5	1	1	70	13	2658
2019	Supervisor	26	32	22	10	10	0	1	58	20	939
2019	Non-supervisor	28	27	19	12	12	0	1	56	25	2854
2018	Supervisor	23	30	20	14	10	0	1	54	25	863
2018	Non-supervisor	25	25	21	13	13	1	2	51	27	2565
2017	Supervisor	24	22	21	15	17	0	2	47	32	875
2017	Non-supervisor	23	23	20	14	16	0	2	48	31	2692

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	20	30	24	20	0	0	26	44	946
2020	Non-supervisor	24	30	25	13	8	1	1	54	21	2658
2019	Supervisor	11	25	30	20	13	0	0	36	34	940
2019	Non-supervisor	25	31	25	12	7	0	1	56	19	2850
2018	Supervisor	8	21	30	22	18	0	0	30	40	864
2018	Non-supervisor	20	29	28	14	9	0	1	49	22	2577
2017	Supervisor	8	23	30	23	16	0	1	31	39	874
2017	Non-supervisor	22	29	26	13	8	0	2	52	21	2699

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	28	26	20	13	0	0	40	33	943
2020	Non-supervisor	34	29	19	10	6	1	1	64	17	2653
2019	Supervisor	15	32	29	14	10	0	0	47	24	932
2019	Non-supervisor	32	31	20	9	6	1	2	64	15	2832
2018	Supervisor	12	30	28	18	12	0	0	42	30	864
2018	Non-supervisor	26	29	23	12	7	0	2	57	19	2568
2017	Supervisor	11	29	30	17	11	0	1	41	28	873
2017	Non-supervisor	28	31	20	10	7	0	3	61	18	2689

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	22	26	22	19	0	0	33	41	942
2020	Non-supervisor	32	26	19	11	8	1	2	60	20	2648
2019	Supervisor	11	25	28	19	17	0	0	36	35	937
2019	Non-supervisor	29	27	20	12	10	1	1	57	23	2837
2018	Supervisor	9	24	28	21	19	0	0	32	40	863
2018	Non-supervisor	26	25	21	15	10	1	2	52	25	2571
2017	Supervisor	9	24	29	20	17	0	1	33	37	877
2017	Non-supervisor	28	25	20	14	10	1	3	55	25	2697

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	25	23	14	13	0	1	49	28	940
2020	Non-supervisor	50	24	12	6	3	1	4	78	9	2653
2019	Supervisor	31	30	20	10	7	0	2	62	17	936
2019	Non-supervisor	58	21	9	4	2	1	6	84	6	2842
2018	Supervisor	28	26	22	12	8	0	3	57	21	859
2018	Non-supervisor	51	21	12	4	3	1	8	79	8	2559
2017	Supervisor	26	30	22	11	7	0	4	58	20	876
2017	Non-supervisor	48	22	11	4	3	1	10	79	8	2700

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	27	24	18	15	0	43	33	943
2020	Non-supervisor	32	28	21	10	8	1	61	18	2654
2019	Supervisor	24	32	22	12	10	0	55	23	938
2019	Non-supervisor	40	28	17	8	6	1	69	14	2848
2018	Supervisor	21	26	27	13	12	0	48	26	863
2018	Non-supervisor	35	27	20	9	7	1	63	17	2573
2017	Supervisor	20	32	25	14	9	0	52	23	872
2017	Non-supervisor	35	28	18	10	6	1	65	17	2692

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	23	22	13	10	0	5	53	24	942
2020	Non-supervisor	36	22	17	9	9	0	7	63	19	2660

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	38	20	8	3	0	0	70	11	940
2020	Non-supervisor	38	32	17	7	4	1	2	71	11	2655
2019	Supervisor	27	35	23	9	5	0	0	63	14	937
2019	Non-supervisor	31	33	20	9	4	1	1	66	13	2848
2018	Supervisor	23	37	23	12	5	0	0	60	17	857
2018	Non-supervisor	27	32	22	11	5	1	2	61	16	2566
2017	Supervisor	27	35	22	11	5	0	1	62	16	874
2017	Non-supervisor	29	30	21	10	6	1	2	62	17	2691

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	34	25	16	7	0	0	53	22	936
2020	Non-supervisor	33	32	20	8	5	1	1	66	13	2653
2019	Supervisor	19	35	25	13	7	0	0	55	20	941
2019	Non-supervisor	30	30	22	10	5	1	1	62	16	2850
2018	Supervisor	15	32	27	17	9	0	0	47	26	859
2018	Non-supervisor	25	32	23	11	6	1	2	58	18	2563
2017	Supervisor	16	32	28	16	7	0	1	49	23	873
2017	Non-supervisor	26	31	20	12	7	0	3	59	20	2690

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	37	17	11	6	0	0	66	17	941
2020	Non-supervisor	39	30	17	8	5	1	1	70	13	2651
2019	Supervisor	28	34	21	12	6	0	0	62	17	939
2019	Non-supervisor	34	29	19	10	6	1	1	64	16	2840
2018	Supervisor	23	34	23	12	7	0	0	57	20	860
2018	Non-supervisor	30	30	20	11	7	0	2	62	18	2561
2017	Supervisor	25	33	23	12	6	0	1	59	18	875
2017	Non-supervisor	31	30	19	10	7	0	3	63	18	2693

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	29	12	6	4	0	0	77	11	939
2020	Non-supervisor	50	24	13	6	6	1	1	75	12	2652
2019	Supervisor	49	27	12	6	5	0	0	76	11	940
2019	Non-supervisor	45	25	14	8	6	1	1	71	14	2846

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	32	26	11	6	0	0	57	17	942
2020	Non-supervisor	28	31	22	11	6	0	1	60	17	2657

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	32	25	14	7	0	0	54	21	938
2020	Non-supervisor	33	33	19	9	5	0	1	66	14	2661
2019	Supervisor	34	30	20	11	5	0	0	64	16	941
2019	Non-supervisor	38	30	19	8	4	0	1	69	12	2834
2018	Supervisor	23	32	26	14	6	0	0	54	20	857
2018	Non-supervisor	31	32	20	9	5	1	1	65	14	2544
2017	Supervisor	25	33	21	13	6	1	1	59	19	870
2017	Non-supervisor	34	32	18	8	5	1	3	68	13	2687

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	30	17	5	2	0	1	75	7	938
2020	Non-supervisor	46	30	14	5	3	0	2	78	8	2643
2019	Supervisor	59	24	9	5	2	0	1	83	7	935
2019	Non-supervisor	55	23	11	5	3	0	2	80	8	2835
2018	Supervisor	54	23	11	7	3	0	1	78	11	858
2018	Non-supervisor	54	21	12	5	4	1	3	79	9	2552
2017	Supervisor	60	20	12	4	2	0	1	81	7	875
2017	Non-supervisor	57	21	11	5	3	0	3	80	8	2696

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	34	26	8	4	0	0	62	12	934
2020	Non-supervisor	30	34	21	9	5	0	1	64	14	2653

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	16	6	1	2	0	3	91	3	935
2020	Non-supervisor	68	17	7	2	1	1	4	89	4	2648
2019	Supervisor	80	8	3	1	1	0	7	95	2	937
2019	Non-supervisor	74	11	4	2	2	1	6	92	3	2844
2018	Supervisor	74	15	4	1	1	0	4	93	3	858
2018	Non-supervisor	70	13	6	2	2	1	6	89	4	2554

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	10	4	2	1	0	2	93	4	940
2020	Non-supervisor	79	8	4	2	2	1	3	91	5	2654
2019	Supervisor	74	11	6	3	4	0	2	87	7	935
2019	Non-supervisor	72	12	5	3	4	1	3	87	8	2841
2018	Supervisor	74	10	6	4	3	1	3	87	7	860
2018	Non-supervisor	68	12	7	3	4	1	4	86	7	2557
2017	Supervisor	77	11	5	3	2	0	2	90	5	877
2017	Non-supervisor	70	11	5	4	4	1	4	86	8	2698

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	24	6	2	1	1	90	3	936
2020	Non-supervisor	73	18	4	2	1	2	93	3	2646
2019	Supervisor	55	29	11	3	2	1	85	5	937
2019	Non-supervisor	59	23	9	4	3	2	85	6	2832
2018	Supervisor	52	31	12	3	1	1	83	4	860
2018	Non-supervisor	58	24	10	4	3	2	83	7	2564
2017	Supervisor	55	30	10	2	1	1	86	3	874
2017	Non-supervisor	58	23	8	4	2	3	85	6	2696

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	19	7	4	3	0	1	86	7	937
2020	Non-supervisor	70	16	6	4	2	0	2	87	6	2650
2019	Supervisor	61	21	9	3	5	0	1	82	8	935
2019	Non-supervisor	62	17	9	5	5	1	2	81	10	2833
2018	Supervisor	53	23	11	8	4	0	1	76	12	856
2018	Non-supervisor	57	20	10	5	6	0	2	79	11	2552
2017	Supervisor	60	19	10	6	4	0	1	80	10	875
2017	Non-supervisor	58	18	9	7	5	1	3	79	12	2693

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	32	12	3	3	0	1	82	6	939
2020	Non-supervisor	66	5	1	0	0	0	27	98	1	2646
2019	Supervisor	41	36	15	5	3	0	1	77	8	930
2019	Non-supervisor	64	5	2	1	0	1	27	96	1	2821
2018	Supervisor	40	36	15	6	2	0	1	76	9	855
2018	Non-supervisor	57	6	2	1	0	0	34	96	1	2540
2017	Supervisor	43	34	14	6	2	0	1	77	9	876
2017	Non-supervisor	57	6	2	1	0	1	33	95	2	2689

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	24	4	2	1	0	1	93	2	944
2020	Non-supervisor	72	16	6	1	1	1	4	92	2	2656
2019	Supervisor	70	19	7	1	1	0	1	91	2	934
2019	Non-supervisor	71	14	6	2	1	1	5	91	3	2830
2018	Supervisor	62	23	10	1	1	0	2	87	3	856
2018	Non-supervisor	65	17	7	2	1	1	7	90	3	2552
2017	Supervisor	64	24	6	2	1	0	2	91	3	870
2017	Non-supervisor	66	17	7	2	1	1	8	90	3	2686

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	11	3	1	1	0	1	94	2	942
2020	Non-supervisor	71	15	6	3	2	1	2	88	6	2660
2019	Supervisor	84	10	3	1	0	0	1	95	2	935
2019	Non-supervisor	73	12	6	2	3	1	3	88	6	2839
2018	Supervisor	84	10	3	1	1	0	1	95	2	860
2018	Non-supervisor	68	15	6	3	3	1	5	88	6	2566
2017	Supervisor	78	15	4	1	0	0	2	95	1	875
2017	Non-supervisor	66	15	6	3	3	1	5	87	7	2698

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	29	15	4	2	1	79	6	939
2020	Non-supervisor	43	30	16	6	3	1	74	9	2660
2019	Supervisor	59	26	11	3	1	1	85	4	935
2019	Non-supervisor	53	26	12	4	2	3	81	7	2835
2018	Supervisor	56	26	12	4	2	1	83	5	860
2018	Non-supervisor	46	26	16	5	3	4	75	8	2562
2017	Supervisor	57	27	11	3	1	1	85	4	873
2017	Non-supervisor	49	27	14	4	2	4	79	7	2691

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	44	22	5	3	0	0	71	8	944
2020	Non-supervisor	28	40	22	7	3	0	0	68	10	2663

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	26	39	21	5	35	26	945
2020	Non-supervisor	17	37	32	10	4	54	14	2663
2019	Supervisor	11	31	39	14	4	42	18	941
2019	Non-supervisor	20	36	31	9	3	56	13	2855
2018	Supervisor	9	28	40	18	6	36	24	865
2018	Non-supervisor	16	35	33	12	4	51	16	2580
2017	Supervisor	6	26	40	22	7	32	28	876
2017	Non-supervisor	15	35	33	12	5	50	17	2696

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	24	40	15	5	0	20	40	944
2020	Non-supervisor	8	17	36	27	12	0	39	25	2657
2019	Supervisor	10	19	43	20	7	0	27	30	933
2019	Non-supervisor	8	13	37	28	14	0	42	21	2830
2018	Supervisor	11	24	42	17	6	0	24	35	856
2018	Non-supervisor	8	17	35	27	13	0	40	25	2549
2017	Supervisor	8	26	40	19	7	0	26	34	877
2017	Non-supervisor	7	16	36	26	14	1	40	24	2693

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	38	6	2	1	0	91	3	945
2020	Non-supervisor	48	36	9	3	1	1	86	4	2660
2019	Supervisor	49	36	10	3	1	1	86	5	936
2019	Non-supervisor	38	38	13	5	3	3	79	9	2852
2018	Supervisor	49	38	9	3	1	1	87	4	863
2018	Non-supervisor	38	38	13	5	3	3	78	9	2571
2017	Supervisor	37	42	13	4	2	2	80	7	876
2017	Non-supervisor	26	41	16	7	5	5	71	12	2693

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	33	13	10	4	0	0	72	14	943
2020	Non-supervisor	39	33	13	7	4	3	0	76	11	2652

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	30	10	11	5	1	0	73	17	942
2020	Non-supervisor	40	28	12	11	7	2	1	69	19	2656

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	9	5	2	2	0	84	7	935
2020	Non-supervisor	51	26	12	4	2	4	1	81	6	2650

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	36	15	9	5	0	72	14	946
2020	Non-supervisor	39	32	14	8	4	2	73	13	2658
2019	Supervisor	31	39	13	11	5	1	71	16	937
2019	Non-supervisor	31	34	16	9	7	2	66	17	2856
2018	Supervisor	28	39	16	12	4	1	68	16	863
2018	Non-supervisor	29	34	16	10	8	2	65	18	2580
2017	Supervisor	24	40	17	10	7	1	65	17	874
2017	Non-supervisor	22	39	17	11	9	3	62	20	2692

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	44	11	10	2	0	0	77	12	946
2020	Non-supervisor	41	40	11	6	2	1	0	82	8	2665

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	41	13	11	3	1	0	73	14	938
2020	Non-supervisor	38	38	12	7	3	2	0	78	9	2655

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	40	19	7	2	1	1	72	9	936
2020	Non-supervisor	33	37	19	6	2	2	2	72	9	2642

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	36	10	4	1	1	1	84	5	942
2020	Non-supervisor	46	34	12	3	2	2	2	83	4	2652

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	19	3	1	0	2	0	95	1	941
2020	Non-supervisor	72	17	4	1	1	5	1	95	1	2657

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	32	6	2	1	1	0	91	3	944
2020	Non-supervisor	54	33	7	3	1	2	0	89	4	2656

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	29	7	6	3	1	0	84	9	942
2020	Non-supervisor	50	29	9	6	4	2	0	80	11	2654

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	26	8	4	2	1	0	87	6	946
2020	Non-supervisor	58	27	8	3	2	2	0	87	5	2656

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	49	12	9	2	1	1	76	11	946
2019	Supervisor	25	46	12	10	3	2	2	74	13	934

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	98	2	947

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	36	19	16	8	0	0	56	25	926

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	945
2020	Non-supervisor	9	91	2656

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	947
2020	Non-supervisor	10	90	2651
2019	Supervisor	9	91	942
2019	Non-supervisor	15	85	2846
2017	Supervisor	13	87	876
2017	Non-supervisor	17	83	2697
2014	Supervisor	10	90	847
2014	Non-supervisor	14	86	2698

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	88
2020	Non-supervisor	47	53	278

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	81	19	88
2020	Non-supervisor	75	25	279
2019	Supervisor	85	15	88
2019	Non-supervisor	79	21	425
2017	Supervisor	74	26	117
2017	Non-supervisor	81	19	462
2014	Supervisor	83	17	83
2014	Non-supervisor	81	19	374

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	48	10	4	1	0	0	85	5	72
2020	Non-supervisor	45	35	7	7	3	0	3	83	11	206
2019	Supervisor	61	27	4	5	1	0	1	89	7	75
2019	Non-supervisor	54	28	4	8	4	0	1	83	13	330
2017	Supervisor	57	33	6	5	0	0	0	90	5	87
2017	Non-supervisor	52	34	6	5	3	0	0	86	8	372
2014	Supervisor	68	25	6	1	0	0	0	93	1	69
2014	Non-supervisor	55	29	7	7	2	1	0	84	9	300

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	33	8	4	2	2	2	86	6	943
2020	Non-supervisor	46	31	10	5	2	3	3	82	7	2660

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	54	16	0	65	35	946
2020	Non-supervisor	25	56	18	1	69	31	2667

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	277
2020	Non-supervisor	46	54	653

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	24	13	20	24	1	5	39	47	277
2020	Non-supervisor	16	25	15	18	19	1	6	44	40	652

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	18	10	23	35	1	3	28	61	277
2020	Non-supervisor	9	19	15	22	30	1	4	30	54	652

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	18	12	7	6	1	7	72	15	945
2020	Non-supervisor	44	16	12	7	5	2	13	71	14	2657
2019	Supervisor	43	19	14	9	9	0	5	65	20	916
2019	Non-supervisor	40	18	14	10	10	1	8	63	22	2794
2018	Supervisor	43	19	15	7	10	0	6	67	18	864
2018	Non-supervisor	39	16	14	10	10	1	10	62	22	2576

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture