2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 43 5 9 3 0 0 83 12 800
2020 Non-visible minority 37 46 4 10 2 0 0 83 12 2775

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 75 17 4 2 1 0 1 94 3 797
2020 Non-visible minority 74 18 4 2 1 1 0 93 3 2769
2017 Visible minority 69 23 3 2 2 1 1 93 4 654
2017 Non-visible minority 68 22 4 3 1 1 0 91 5 2875
2014 Visible minority 68 23 5 2 2 1 0 91 4 562
2014 Non-visible minority 66 23 6 3 1 1 1 90 4 2945

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 37 10 12 4 0 2 72 17 796
2020 Non-visible minority 34 38 11 13 3 0 1 73 16 2770
2019 Visible minority 47 34 7 7 5 0 0 81 13 795
2019 Non-visible minority 47 32 7 9 4 0 0 80 14 2945
2017 Visible minority 46 33 9 6 7 0 0 79 12 655
2017 Non-visible minority 46 33 6 9 5 0 0 79 14 2880
2014 Visible minority 47 33 8 8 5 0 0 80 12 562
2014 Non-visible minority 47 34 6 8 4 0 0 81 12 2941

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 35 11 10 4 0 1 75 14 796
2020 Non-visible minority 38 38 11 8 3 0 1 78 11 2760
2019 Visible minority 30 38 12 12 7 0 1 69 19 791
2019 Non-visible minority 33 41 11 11 4 0 1 74 15 2930
2018 Visible minority 30 41 11 12 6 0 1 71 18 678
2018 Non-visible minority 31 45 10 9 4 0 0 76 13 2719
2017 Visible minority 31 39 12 12 6 0 0 70 17 655
2017 Non-visible minority 34 39 11 10 5 0 0 73 16 2881
2014 Visible minority 31 38 13 12 5 0 0 70 17 562
2014 Non-visible minority 34 39 11 10 5 0 1 74 15 2946

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 36 12 7 2 0 0 79 10 793
2020 Non-visible minority 46 34 10 6 2 0 1 81 9 2751
2019 Visible minority 45 34 9 6 4 0 1 80 10 790
2019 Non-visible minority 54 32 7 4 1 0 0 87 6 2935
2017 Visible minority 43 39 9 6 3 0 0 82 9 649
2017 Non-visible minority 53 33 7 4 2 1 0 87 6 2873
2014 Visible minority 42 40 10 5 3 1 1 83 8 561
2014 Non-visible minority 51 34 8 4 2 0 0 86 6 2943

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 31 13 6 4 0 0 78 10 796
2020 Non-visible minority 47 31 11 7 4 0 1 78 11 2771
2019 Visible minority 50 29 9 6 5 0 1 80 11 789
2019 Non-visible minority 49 32 8 7 4 1 0 81 10 2942
2018 Visible minority 49 30 8 7 5 0 1 80 12 680
2018 Non-visible minority 48 30 9 8 4 0 0 79 12 2710
2017 Visible minority 47 30 10 7 6 0 0 77 13 652
2017 Non-visible minority 48 31 9 7 5 0 0 79 11 2879
2014 Visible minority 40 38 10 7 4 0 0 78 11 561
2014 Non-visible minority 44 32 10 8 5 0 0 77 13 2946

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 40 11 6 3 0 0 80 9 795
2020 Non-visible minority 39 39 12 7 3 0 0 78 10 2775
2019 Visible minority 36 35 15 7 6 0 0 72 13 795
2019 Non-visible minority 38 38 12 8 4 0 0 76 12 2949
2018 Visible minority 34 40 13 7 5 0 0 74 13 678
2018 Non-visible minority 33 41 13 8 5 0 0 74 13 2707
2017 Visible minority 27 45 13 8 6 0 0 72 15 652
2017 Non-visible minority 33 43 12 8 4 0 0 76 12 2881
2014 Visible minority 27 45 12 10 6 0 0 72 15 561
2014 Non-visible minority 29 44 13 9 5 0 0 73 14 2947

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 34 14 9 6 0 0 72 14 798
2020 Non-visible minority 36 38 13 8 4 0 0 74 13 2779
2019 Visible minority 35 33 13 11 8 1 0 68 19 797
2019 Non-visible minority 33 37 15 9 6 0 0 71 15 2941
2018 Visible minority 31 33 15 10 9 1 1 65 19 675
2018 Non-visible minority 32 33 16 11 8 0 0 66 18 2715
2017 Visible minority 26 41 12 10 11 1 1 67 21 653
2017 Non-visible minority 29 36 16 12 7 0 0 65 19 2877
2014 Visible minority 22 32 17 17 11 1 0 55 28 559
2014 Non-visible minority 24 37 17 13 8 0 0 62 21 2945

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 39 9 7 4 0 0 80 11 794
2020 Non-visible minority 38 41 10 8 3 0 0 79 11 2761
2019 Visible minority 36 38 10 10 6 0 0 74 16 795
2019 Non-visible minority 35 39 12 9 4 0 0 75 13 2934
2018 Visible minority 38 38 12 8 5 0 0 76 13 680
2018 Non-visible minority 33 40 13 10 4 0 0 73 14 2719
2017 Visible minority 34 40 12 8 6 0 0 74 14 651
2017 Non-visible minority 32 41 13 10 4 0 0 73 14 2879

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 34 8 3 2 0 0 87 5 795
2020 Non-visible minority 49 36 9 4 1 0 0 86 5 2767
2019 Visible minority 49 33 10 5 3 0 0 82 8 792
2019 Non-visible minority 47 36 9 4 2 0 0 84 7 2933
2018 Visible minority 50 37 8 3 2 0 0 87 5 680
2018 Non-visible minority 45 41 9 4 2 0 0 86 6 2717
2017 Visible minority 42 40 9 5 4 0 0 82 9 653
2017 Non-visible minority 42 39 10 6 2 0 0 82 8 2871
2014 Visible minority 38 43 10 5 1 1 0 83 7 561
2014 Non-visible minority 38 42 11 5 3 1 0 80 9 2948

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 33 13 8 6 0 0 73 14 798
2020 Non-visible minority 39 36 12 9 4 0 0 75 13 2773
2019 Visible minority 36 32 14 9 9 0 0 69 18 794
2019 Non-visible minority 37 36 13 9 5 0 0 73 14 2939
2018 Visible minority 37 34 13 7 9 0 0 71 16 680
2018 Non-visible minority 33 37 13 10 7 0 0 71 17 2708
2017 Visible minority 28 40 12 9 10 0 0 68 19 654
2017 Non-visible minority 32 36 14 10 7 0 0 68 18 2877

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 30 10 2 2 0 0 86 4 790
2020 Non-visible minority 51 35 9 4 2 0 0 85 5 2753
2019 Visible minority 50 31 11 4 3 0 0 82 7 790
2019 Non-visible minority 49 34 11 4 2 0 0 84 6 2923
2018 Visible minority 46 34 12 4 4 0 0 80 8 675
2018 Non-visible minority 46 36 11 4 2 0 0 82 7 2695
2017 Visible minority 45 37 12 3 3 0 0 82 5 650
2017 Non-visible minority 48 35 11 4 2 0 0 84 6 2874
2014 Visible minority 55 33 9 2 2 0 0 88 4 560
2014 Non-visible minority 54 32 9 3 2 0 0 86 5 2944

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 35 12 10 6 0 0 71 16 794
2020 Non-visible minority 36 39 12 9 4 0 0 75 13 2767
2019 Visible minority 34 33 12 10 10 1 1 68 20 792
2019 Non-visible minority 33 38 14 8 6 0 0 72 14 2926
2018 Visible minority 31 35 14 10 9 0 1 67 20 677
2018 Non-visible minority 31 39 13 10 6 0 0 71 16 2704
2017 Visible minority 29 36 15 11 8 1 1 66 19 652
2017 Non-visible minority 32 38 13 11 6 0 0 70 16 2869
2014 Visible minority 22 38 17 13 8 1 1 62 21 561
2014 Non-visible minority 24 42 13 13 8 0 0 66 20 2948

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 32 13 10 6 0 1 71 16 796
2020 Non-visible minority 39 35 14 8 4 0 0 74 12 2778
2019 Visible minority 35 30 16 8 10 0 0 65 19 793
2019 Non-visible minority 37 35 13 9 5 0 0 72 15 2945
2018 Visible minority 36 29 16 9 10 0 0 65 19 675
2018 Non-visible minority 35 34 15 10 7 0 0 69 16 2699
2017 Visible minority 31 34 14 12 9 0 0 65 21 651
2017 Non-visible minority 34 35 15 9 7 0 0 69 16 2871
2014 Visible minority 28 32 18 12 8 1 0 61 20 561
2014 Non-visible minority 28 36 15 13 8 0 0 65 21 2946

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 38 13 7 3 0 0 77 10 792
2020 Non-visible minority 38 41 11 7 2 0 0 79 10 2761
2019 Visible minority 37 35 14 7 6 0 1 73 12 783
2019 Non-visible minority 37 40 12 8 3 0 1 77 11 2902
2018 Visible minority 37 32 14 8 8 1 1 70 16 678
2018 Non-visible minority 33 37 15 10 5 0 1 70 15 2706
2017 Visible minority 33 37 15 8 6 0 0 70 14 653
2017 Non-visible minority 35 37 14 8 5 0 1 73 13 2873
2014 Visible minority 28 37 17 11 5 1 1 66 17 561
2014 Non-visible minority 29 40 15 10 5 0 0 70 15 2945

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 33 10 5 2 0 0 83 7 797
2020 Non-visible minority 45 38 9 5 2 0 0 83 8 2778
2019 Visible minority 44 35 12 4 4 0 0 79 9 796
2019 Non-visible minority 43 38 11 5 2 0 0 81 7 2946
2018 Visible minority 41 35 14 6 3 0 0 77 9 682
2018 Non-visible minority 39 38 13 7 3 0 0 77 10 2716
2017 Visible minority 38 40 13 6 4 0 0 78 10 653
2017 Non-visible minority 40 39 11 7 3 0 0 79 10 2874
2014 Visible minority 36 41 11 8 3 1 0 78 11 562
2014 Non-visible minority 37 41 12 6 4 0 0 78 10 2947

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 39 15 7 4 0 0 74 11 798
2020 Non-visible minority 36 32 17 8 6 0 0 68 15 2770
2019 Visible minority 41 36 17 5 2 0 0 77 6 792
2019 Non-visible minority 40 33 16 7 4 0 0 73 11 2936
2018 Visible minority 43 33 16 5 3 0 0 76 8 680
2018 Non-visible minority 37 31 17 9 5 0 0 69 14 2721
2017 Visible minority 43 35 15 4 2 0 0 78 6 654
2017 Non-visible minority 38 35 16 8 3 0 1 73 11 2882
2014 Visible minority 37 40 17 3 2 0 0 77 5 560
2014 Non-visible minority 37 36 17 7 3 0 0 73 10 2948

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 20 35 23 12 1 2 36 29 795
2020 Non-visible minority 8 21 37 23 10 1 1 33 29 2781
2019 Visible minority 11 21 33 22 10 1 2 33 33 793
2019 Non-visible minority 9 23 36 20 10 1 1 31 32 2941
2018 Visible minority 11 21 35 22 9 0 2 31 33 679
2018 Non-visible minority 9 23 37 20 8 1 1 29 33 2714
2017 Visible minority 11 19 34 20 11 2 3 33 31 648
2017 Non-visible minority 9 22 36 19 10 1 3 30 33 2871
2014 Visible minority 9 22 37 20 7 2 4 28 33 560
2014 Non-visible minority 8 26 38 18 7 1 2 26 35 2945

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 11 21 32 23 3 3 60 18 792
2020 Non-visible minority 5 11 23 34 23 2 1 59 17 2768
2019 Visible minority 9 13 24 28 21 3 2 51 23 794
2019 Non-visible minority 7 16 25 29 20 2 2 51 23 2935
2018 Visible minority 8 12 23 32 19 4 2 55 21 676
2018 Non-visible minority 8 16 28 29 17 2 2 47 24 2706
2017 Visible minority 9 12 21 28 19 5 6 52 24 645
2017 Non-visible minority 7 15 26 26 19 3 4 49 24 2868
2014 Visible minority 6 17 26 26 16 3 6 46 25 560
2014 Non-visible minority 6 16 27 29 16 3 3 48 23 2940

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 16 28 26 15 3 4 43 26 794
2020 Non-visible minority 12 20 32 22 12 1 2 35 32 2771
2019 Visible minority 13 18 30 22 11 3 4 35 33 792
2019 Non-visible minority 14 21 32 19 10 2 2 30 37 2938
2018 Visible minority 15 18 29 20 12 2 4 34 36 678
2018 Non-visible minority 15 22 32 18 9 2 2 28 39 2713
2017 Visible minority 15 16 29 17 14 3 5 34 34 648
2017 Non-visible minority 16 24 28 17 9 2 4 27 43 2869
2014 Visible minority 16 20 28 18 9 4 6 29 40 561
2014 Non-visible minority 21 26 27 14 8 2 2 22 49 2938

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 13 25 30 21 1 2 53 21 789
2020 Non-visible minority 7 16 33 28 14 1 1 43 24 2772
2019 Visible minority 7 12 28 29 20 1 3 51 20 788
2019 Non-visible minority 7 16 32 28 14 1 1 43 24 2934
2018 Visible minority 9 14 25 32 17 1 2 50 24 677
2018 Non-visible minority 9 17 34 25 13 1 1 39 27 2700
2017 Visible minority 10 10 28 25 20 2 4 49 21 646
2017 Non-visible minority 8 16 31 27 15 1 2 43 25 2863
2014 Visible minority 8 15 29 29 13 3 4 45 25 559
2014 Non-visible minority 7 18 36 25 11 1 1 37 26 2937

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 17 24 24 20 1 3 46 29 793
2020 Non-visible minority 12 20 27 23 16 1 2 40 33 2772
2019 Visible minority 12 17 28 20 18 2 3 40 30 792
2019 Non-visible minority 13 19 28 22 15 2 2 38 33 2940
2018 Visible minority 13 17 26 25 14 2 4 41 32 682
2018 Non-visible minority 15 22 29 18 11 1 2 31 39 2713
2017 Visible minority 14 16 28 19 17 2 5 39 31 647
2017 Non-visible minority 14 22 27 18 14 1 4 34 38 2871
2014 Visible minority 13 19 29 20 13 2 5 35 34 560
2014 Non-visible minority 15 24 31 16 10 1 3 27 41 2938

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 11 20 26 25 7 5 57 20 789
2020 Non-visible minority 7 14 24 28 22 3 2 53 23 2762
2019 Visible minority 10 15 23 25 19 4 4 48 27 790
2019 Non-visible minority 10 17 26 24 18 2 2 44 28 2935
2018 Visible minority 11 15 25 25 17 5 3 46 28 676
2018 Non-visible minority 11 19 25 23 16 3 3 41 32 2705
2017 Visible minority 10 11 22 22 21 5 8 50 24 651
2017 Non-visible minority 11 16 24 23 18 3 4 44 29 2869
2014 Visible minority 4 10 24 27 19 5 11 55 17 557
2014 Non-visible minority 6 13 24 31 20 2 4 54 20 2940

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 12 26 29 18 4 4 51 21 792
2020 Non-visible minority 8 19 35 22 13 1 1 36 28 2769
2019 Visible minority 9 17 30 23 14 3 4 39 28 792
2019 Non-visible minority 11 21 34 20 11 2 1 32 32 2937
2018 Visible minority 11 16 30 21 13 4 4 37 30 680
2018 Non-visible minority 13 22 33 20 9 1 1 30 36 2712
2017 Visible minority 13 13 29 21 15 5 5 40 29 649
2017 Non-visible minority 13 20 34 17 11 3 3 29 35 2870
2014 Visible minority 11 19 29 18 12 6 6 33 34 561
2014 Non-visible minority 16 23 32 15 9 2 2 25 41 2940

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 13 31 28 16 1 2 45 23 794
2020 Non-visible minority 7 18 38 25 12 0 0 37 24 2777
2019 Visible minority 7 12 30 27 18 2 4 48 20 794
2019 Non-visible minority 6 16 32 28 15 1 1 44 23 2942
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 27 17 7 5 10 6 65 14 796
2020 Non-visible minority 31 29 16 7 3 8 5 69 12 2769
2019 Visible minority 31 28 15 7 9 6 5 65 18 794
2019 Non-visible minority 32 31 15 8 6 5 4 69 15 2950
2018 Visible minority 26 30 19 8 8 6 4 61 17 673
2018 Non-visible minority 26 31 17 9 6 7 3 64 17 2706
2017 Visible minority 29 28 12 10 7 8 6 66 20 655
2017 Non-visible minority 30 32 14 9 6 5 5 68 16 2879
2014 Visible minority 28 33 14 6 7 7 4 69 14 560
2014 Non-visible minority 30 31 16 8 6 5 4 68 15 2943

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 28 9 8 5 2 0 77 13 797
2020 Non-visible minority 54 27 8 6 3 1 0 83 10 2767
2019 Visible minority 47 25 8 10 9 1 0 73 19 794
2019 Non-visible minority 50 29 8 7 5 1 0 80 12 2941
2018 Visible minority 41 32 9 9 8 1 0 74 17 672
2018 Non-visible minority 46 31 9 9 5 1 0 77 14 2703
2017 Visible minority 45 28 9 9 7 1 0 74 17 652
2017 Non-visible minority 48 30 8 8 5 1 0 79 13 2877
2014 Visible minority 42 30 10 8 8 1 1 74 16 562
2014 Non-visible minority 45 31 8 9 5 1 0 77 15 2946

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 29 6 5 3 0 0 86 8 788
2020 Non-visible minority 61 28 6 4 1 0 0 90 5 2756
2019 Visible minority 52 28 7 7 6 0 0 80 13 794
2019 Non-visible minority 55 31 6 6 3 0 0 85 8 2944
2018 Visible minority 51 32 7 5 3 1 0 84 9 673
2018 Non-visible minority 52 33 6 6 3 0 0 85 9 2705
2017 Visible minority 46 33 10 7 4 1 0 79 11 653
2017 Non-visible minority 49 35 7 6 2 0 0 85 8 2874
2014 Visible minority 44 36 10 6 3 1 0 81 9 560
2014 Non-visible minority 45 40 8 5 2 0 0 85 8 2944

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 35 11 3 3 2 0 82 7 793
2020 Non-visible minority 52 33 9 3 2 1 0 86 5 2764
2019 Visible minority 45 31 10 6 6 2 1 78 12 794
2019 Non-visible minority 47 35 10 4 2 1 1 84 6 2942
2018 Visible minority 41 34 13 5 4 1 1 77 9 674
2018 Non-visible minority 44 37 11 5 2 1 0 82 7 2709

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 24 12 9 6 9 3 68 18 798
2020 Non-visible minority 52 24 10 3 2 6 4 84 5 2777
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 27 16 4 4 1 4 75 8 795
2020 Non-visible minority 53 26 12 3 1 1 4 82 5 2775
2019 Visible minority 48 24 13 5 5 1 5 76 10 795
2019 Non-visible minority 51 26 12 4 2 1 4 82 6 2946

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 32 10 5 3 0 1 82 8 798
2020 Non-visible minority 50 30 10 6 3 0 0 80 9 2778
2019 Visible minority 46 30 10 6 6 0 1 77 13 794
2019 Non-visible minority 46 31 11 7 4 1 0 78 11 2945
2018 Visible minority 46 31 10 6 5 1 1 78 11 675
2018 Non-visible minority 43 34 11 8 4 0 0 78 12 2703
2017 Visible minority 43 35 10 6 5 0 0 79 11 654
2017 Non-visible minority 41 35 12 7 4 0 0 77 11 2880
2014 Visible minority 40 36 10 6 7 1 0 76 13 562
2014 Non-visible minority 39 38 11 7 4 1 0 77 11 2948

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 26 11 4 4 2 1 80 9 797
2020 Non-visible minority 55 22 11 4 3 2 2 81 8 2770

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 31 9 5 3 0 1 83 8 795
2020 Non-visible minority 54 28 9 6 3 0 0 83 8 2780
2019 Visible minority 49 27 11 7 6 0 1 77 13 794
2019 Non-visible minority 49 31 9 7 4 1 0 81 10 2936
2018 Visible minority 52 28 8 7 5 0 1 80 12 676
2018 Non-visible minority 47 32 10 6 4 1 0 80 10 2694
2017 Visible minority 48 31 9 7 5 0 0 79 11 653
2017 Non-visible minority 48 31 9 7 4 1 0 80 11 2873
2014 Visible minority 42 32 10 6 7 1 1 76 14 561
2014 Non-visible minority 45 34 9 7 4 0 0 80 12 2945

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 797
2020 Non-visible minority 37 63 2781

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 20 8 3 1 6 9 86 5 798
2020 Non-visible minority 57 17 8 2 1 5 10 87 4 2781

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 27 9 5 3 0 0 84 8 797
2020 Non-visible minority 61 23 8 5 2 0 0 85 7 2780
2019 Visible minority 55 23 10 5 7 0 0 78 11 795
2019 Non-visible minority 57 26 8 5 4 0 0 83 9 2949
2018 Visible minority 55 25 9 4 7 0 0 80 11 677
2018 Non-visible minority 53 27 9 6 4 0 0 80 10 2699
2017 Visible minority 54 27 9 5 5 1 0 81 10 652
2017 Non-visible minority 54 26 9 5 5 0 0 81 10 2875
2014 Visible minority 49 30 9 5 7 1 0 79 12 561
2014 Non-visible minority 51 30 9 6 4 0 0 81 10 2947
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 27 15 6 4 12 0 72 11 797
2020 Non-visible minority 42 29 12 6 3 8 0 78 9 2776
2019 Visible minority 36 28 12 7 8 9 0 70 17 793
2019 Non-visible minority 34 33 14 8 5 6 0 71 14 2928
2018 Visible minority 33 30 15 6 9 7 0 68 16 681
2018 Non-visible minority 32 31 16 9 6 6 0 67 15 2722
2017 Visible minority 29 29 15 7 10 9 1 65 19 655
2017 Non-visible minority 30 33 16 8 6 7 0 68 15 2876
2014 Visible minority 24 32 16 8 6 13 1 65 16 559
2014 Non-visible minority 27 35 15 8 5 9 0 69 15 2947

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 29 17 7 6 5 0 68 13 797
2020 Non-visible minority 38 34 13 9 4 3 0 74 13 2770
2019 Visible minority 33 29 15 7 10 4 1 66 18 791
2019 Non-visible minority 31 34 16 11 6 3 0 66 17 2927
2018 Visible minority 31 30 15 10 10 3 0 63 22 682
2018 Non-visible minority 28 33 17 12 8 2 0 62 20 2716
2017 Visible minority 28 28 20 9 12 3 1 59 21 653
2017 Non-visible minority 27 33 19 11 8 2 0 62 19 2876
2014 Visible minority 23 34 17 12 7 6 0 60 21 560
2014 Non-visible minority 24 35 18 12 7 2 0 61 20 2946

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 30 21 8 7 7 0 61 16 798
2020 Non-visible minority 26 33 17 13 5 5 0 63 19 2766
2019 Visible minority 27 27 20 9 10 7 0 57 21 791
2019 Non-visible minority 22 32 19 15 7 5 0 57 23 2929
2018 Visible minority 22 29 20 12 10 7 0 54 24 680
2018 Non-visible minority 20 31 20 14 10 5 0 54 25 2717
2017 Visible minority 21 26 19 11 12 10 1 53 26 653
2017 Non-visible minority 19 31 21 15 9 5 0 53 25 2873
2014 Visible minority 17 33 18 14 9 8 1 55 25 560
2014 Non-visible minority 16 33 21 16 8 5 0 52 26 2944

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 35 17 10 7 4 0 65 17 798
2020 Non-visible minority 25 37 16 13 6 2 0 64 20 2776
2019 Visible minority 26 29 18 12 12 3 0 57 25 793
2019 Non-visible minority 19 33 18 17 9 3 0 54 27 2928
2018 Visible minority 22 31 19 13 13 3 0 54 26 680
2018 Non-visible minority 17 34 18 17 11 2 0 52 29 2722
2017 Visible minority 23 29 17 11 14 5 1 55 26 653
2017 Non-visible minority 19 34 18 16 10 3 0 55 27 2871
2014 Visible minority 17 36 18 13 11 5 0 56 25 560
2014 Non-visible minority 16 38 19 16 9 3 0 55 26 2945

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 25 13 3 2 6 1 80 5 798
2020 Non-visible minority 51 25 12 5 2 5 1 80 7 2780
2019 Visible minority 47 23 13 5 3 7 1 76 9 796
2019 Non-visible minority 49 25 13 5 2 6 1 78 7 2949
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 41 14 6 3 1 0 78 8 793
2020 Non-visible minority 33 44 14 6 2 1 0 78 8 2781
2019 Visible minority 33 41 13 7 4 1 0 75 11 794
2019 Non-visible minority 30 45 14 8 2 1 0 75 10 2946
2018 Visible minority 30 40 16 7 6 2 0 71 13 678
2018 Non-visible minority 26 45 16 9 3 1 0 71 13 2715
2017 Visible minority 30 43 11 8 6 2 1 75 14 653
2017 Non-visible minority 29 43 16 8 3 1 0 73 11 2878
2014 Visible minority 27 42 16 9 4 2 0 71 13 561
2014 Non-visible minority 25 44 18 9 3 2 0 70 12 2948

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 38 17 11 4 4 0 67 16 795
2020 Non-visible minority 23 40 19 12 4 2 0 64 17 2755
2019 Visible minority 23 32 20 12 8 4 1 57 21 790
2019 Non-visible minority 18 35 20 16 7 3 0 56 23 2934

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 34 16 11 4 5 1 66 17 801
2020 Non-visible minority 33 37 13 9 3 3 1 73 13 2765
2019 Visible minority 32 32 14 10 7 3 1 67 18 788
2019 Non-visible minority 31 37 13 11 4 3 1 70 16 2950
2018 Visible minority 29 34 15 9 7 4 1 66 17 678
2018 Non-visible minority 29 37 14 10 5 3 1 70 16 2716
2017 Visible minority 29 33 14 8 7 8 2 69 16 655
2017 Non-visible minority 33 36 12 9 5 3 1 72 15 2873
2014 Visible minority 31 38 15 6 4 5 1 74 11 560
2014 Non-visible minority 34 38 12 8 4 3 1 75 12 2945

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 36 17 5 3 3 0 74 9 797
2020 Non-visible minority 38 38 15 5 2 2 0 78 7 2766
2019 Visible minority 35 34 19 4 6 2 0 70 10 791
2019 Non-visible minority 34 35 19 7 3 2 0 71 10 2946
2018 Visible minority 31 35 19 5 6 3 0 68 12 676
2018 Non-visible minority 31 38 19 7 3 2 0 71 10 2710

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 22 22 11 10 12 2 49 25 798
2020 Non-visible minority 23 24 19 11 8 13 2 55 23 2767
2019 Visible minority 23 19 20 11 14 10 3 49 29 789
2019 Non-visible minority 20 22 19 13 11 13 3 50 28 2944
2018 Visible minority 19 21 21 11 13 11 3 47 29 676
2018 Non-visible minority 16 23 20 14 12 11 3 46 31 2719
2017 Visible minority 15 20 15 11 20 14 5 43 38 653
2017 Non-visible minority 17 21 19 13 13 13 4 45 32 2876
2014 Visible minority 14 20 18 15 16 14 4 42 37 560
2014 Non-visible minority 14 22 19 15 15 12 4 42 35 2948

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 30 18 11 8 4 1 61 20 796
2020 Non-visible minority 32 34 16 10 5 3 0 68 15 2765
2019 Visible minority 30 28 16 12 11 3 0 59 24 788
2019 Non-visible minority 27 35 16 12 8 2 0 63 20 2942
2018 Visible minority 25 29 17 13 11 3 0 57 25 680
2018 Non-visible minority 25 35 17 13 8 2 0 61 21 2706
2017 Visible minority 26 32 16 11 10 4 1 61 22 653
2017 Non-visible minority 29 35 15 10 7 3 0 66 18 2873
2014 Visible minority 21 31 17 13 13 4 0 55 27 559
2014 Non-visible minority 25 36 16 13 8 2 0 62 21 2946

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 24 19 14 15 4 1 50 30 798
2020 Non-visible minority 26 27 16 15 11 2 3 56 27 2779
2019 Visible minority 25 26 17 13 16 3 1 53 30 789
2019 Non-visible minority 25 28 14 15 14 2 2 55 30 2951
2018 Visible minority 23 22 15 14 21 2 1 48 36 678
2018 Non-visible minority 22 28 15 15 16 2 2 52 33 2717
2017 Visible minority 20 27 15 14 19 3 3 50 35 654
2017 Non-visible minority 22 26 15 16 16 2 2 51 34 2874
2014 Visible minority 15 22 17 17 25 4 1 39 44 559
2014 Non-visible minority 17 24 16 17 21 2 2 43 40 2948

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 23 16 6 3 1 4 74 9 801
2020 Non-visible minority 49 23 14 6 3 1 4 76 10 2781
2019 Visible minority 52 25 12 4 2 1 5 81 6 793
2019 Non-visible minority 53 22 12 5 3 1 3 78 9 2948

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 24 19 6 4 2 3 70 10 800
2020 Non-visible minority 52 25 13 4 2 1 3 80 6 2779
2019 Visible minority 40 24 17 7 7 2 3 67 15 793
2019 Non-visible minority 52 23 12 5 3 2 3 79 8 2943

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 13 8 2 4 9 2 84 7 796
2020 Non-visible minority 79 8 4 2 1 2 4 93 3 2767
2019 Visible minority 60 12 8 4 5 7 3 80 11 789
2019 Non-visible minority 78 7 4 2 2 3 4 92 4 2940

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 12 5 2 2 3 9 90 3 796
2020 Non-visible minority 77 9 4 1 1 1 6 93 2 2771
2019 Visible minority 72 9 3 1 2 2 10 93 3 789
2019 Non-visible minority 81 5 2 1 1 2 8 96 2 2932

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 36 21 9 4 6 1 64 14 799
2020 Non-visible minority 26 42 17 9 3 3 0 71 12 2775
2019 Visible minority 23 34 21 8 8 5 1 61 17 793
2019 Non-visible minority 24 41 18 9 4 3 0 67 14 2948
2018 Visible minority 22 28 24 9 10 6 1 54 20 682
2018 Non-visible minority 23 38 20 9 5 4 0 64 15 2716
2017 Visible minority 20 31 22 10 9 7 0 55 21 654
2017 Non-visible minority 23 37 20 10 6 3 1 62 17 2872

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 35 16 7 4 2 0 73 11 796
2020 Non-visible minority 41 39 12 5 2 1 0 81 7 2769
2019 Visible minority 36 36 13 7 6 1 0 74 12 790
2019 Non-visible minority 41 38 11 6 2 2 0 80 8 2928
2018 Visible minority 43 32 13 5 4 2 0 78 9 678
2018 Non-visible minority 45 38 10 4 2 1 0 84 6 2710
2017 Visible minority 36 38 12 5 6 4 0 77 11 653
2017 Non-visible minority 40 40 11 4 2 2 0 82 6 2876
2014 Visible minority 36 39 13 6 4 3 0 77 10 560
2014 Non-visible minority 42 38 11 4 2 3 0 83 6 2947

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 35 13 6 3 4 0 76 10 795
2020 Non-visible minority 46 34 11 3 1 4 0 84 4 2773
2019 Visible minority 45 30 13 6 4 2 1 77 10 790
2019 Non-visible minority 50 33 10 2 1 3 0 86 4 2940
2018 Visible minority 43 33 14 4 3 3 1 78 8 676
2018 Non-visible minority 48 34 11 3 1 3 0 84 4 2700
2017 Visible minority 35 32 16 5 7 5 1 70 13 655
2017 Non-visible minority 42 36 13 3 2 4 1 81 5 2875
2014 Visible minority 36 35 15 6 4 4 0 74 10 559
2014 Non-visible minority 45 34 12 2 1 5 0 84 4 2946

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 34 16 8 3 7 0 71 13 797
2020 Non-visible minority 42 34 14 3 1 6 0 81 4 2775

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 30 15 10 6 5 1 67 17 796
2020 Non-visible minority 46 32 9 3 2 5 2 84 6 2768

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 32 10 3 2 1 0 84 6 794
2020 Non-visible minority 58 31 6 3 2 0 0 89 5 2774
2019 Visible minority 52 30 9 5 4 1 0 83 9 792
2019 Non-visible minority 55 31 7 4 2 0 0 86 6 2943
2018 Visible minority 50 31 11 5 3 1 0 81 8 678
2018 Non-visible minority 51 35 8 4 2 0 0 86 6 2709
2017 Visible minority 46 35 9 3 5 1 0 82 9 653
2017 Non-visible minority 48 36 8 5 3 0 0 85 8 2874
2014 Visible minority 44 37 12 3 3 1 0 82 6 561
2014 Non-visible minority 49 35 9 4 2 0 0 84 7 2944

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 30 13 5 4 1 0 78 9 793
2020 Non-visible minority 50 29 12 5 3 0 0 80 8 2772
2019 Visible minority 46 28 14 4 6 1 0 75 10 791
2019 Non-visible minority 45 30 14 6 4 1 0 76 10 2940
2018 Visible minority 42 29 17 7 5 1 0 72 12 675
2018 Non-visible minority 41 32 16 6 4 1 0 74 11 2705
2017 Visible minority 40 31 16 6 6 1 0 72 12 652
2017 Non-visible minority 39 32 16 7 5 0 0 72 12 2868
2014 Visible minority 36 32 19 6 5 2 0 69 11 561
2014 Non-visible minority 33 38 15 8 5 1 0 72 14 2948

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 33 14 5 3 1 0 78 8 791
2020 Non-visible minority 48 33 11 6 3 0 0 81 9 2757
2019 Visible minority 43 32 12 6 5 0 0 76 12 790
2019 Non-visible minority 43 33 12 7 4 0 0 77 11 2935
2018 Visible minority 41 32 15 7 5 1 0 73 12 675
2018 Non-visible minority 39 35 15 7 4 0 0 74 11 2693
2017 Visible minority 37 35 15 6 6 1 0 72 12 652
2017 Non-visible minority 38 35 15 8 5 0 0 73 12 2875
2014 Visible minority 32 38 16 7 5 1 0 71 12 560
2014 Non-visible minority 33 38 15 9 5 0 0 72 13 2947

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 27 19 10 6 3 0 63 17 799
2020 Non-visible minority 41 25 17 8 6 3 1 68 14 2774
2019 Visible minority 38 22 18 9 9 3 0 62 19 790
2019 Non-visible minority 38 24 18 10 6 3 1 65 16 2949
2018 Visible minority 33 24 20 10 9 3 1 60 19 677
2018 Non-visible minority 34 25 19 11 8 3 0 61 19 2714
2017 Visible minority 32 26 18 11 9 5 0 60 21 652
2017 Non-visible minority 33 25 19 11 8 4 1 61 19 2877
2014 Visible minority 29 26 20 12 9 5 0 57 22 561
2014 Non-visible minority 31 26 19 11 8 4 1 60 20 2946
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 24 37 39 797
2020 Non-visible minority 27 39 34 2780
2019 Visible minority 31 30 39 797
2019 Non-visible minority 30 36 34 2954
2018 Visible minority 29 34 36 681
2018 Non-visible minority 29 36 34 2717
2017 Visible minority 29 34 36 655
2017 Non-visible minority 28 39 34 2879
2014 Visible minority 25 35 40 562
2014 Non-visible minority 28 40 33 2947

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 2 32 43 3 13 6 189
2020 Non-visible minority 17 31 38 5 4 6 747
2019 Visible minority 4 28 43 5 16 5 235
2019 Non-visible minority 15 29 39 5 5 7 880
2018 Visible minority 3 25 45 5 13 9 198
2018 Non-visible minority 15 25 42 5 6 7 784
2017 Visible minority 4 24 46 4 15 8 185
2017 Non-visible minority 18 23 38 6 7 8 798
2014 Visible minority 8 23 52 6 9999 11 146
2014 Non-visible minority 21 25 35 9 9999 10 818
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 797
2020 Non-visible minority 9 91 2781
2019 Visible minority 16 84 793
2019 Non-visible minority 13 87 2948
2018 Visible minority 14 86 681
2018 Non-visible minority 12 88 2719

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 71
2020 Non-visible minority 42 58 243
2019 Visible minority 49 51 130
2019 Non-visible minority 50 50 373
2018 Visible minority 54 46 96
2018 Non-visible minority 51 49 322

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 37 71
2020 Non-visible minority 68 32 243
2019 Visible minority 68 32 130
2019 Non-visible minority 58 42 373
2018 Visible minority 72 28 96
2018 Non-visible minority 59 41 322

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 71
2020 Non-visible minority 7 93 243
2019 Visible minority 4 96 130
2019 Non-visible minority 9 91 373
2018 Visible minority 10 90 96
2018 Non-visible minority 7 93 322

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 71
2020 Non-visible minority 0 100 243
2019 Visible minority 0 100 130
2019 Non-visible minority 0 100 373

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 130
2019 Non-visible minority 3 97 373
2018 Visible minority 9 91 96
2018 Non-visible minority 4 96 322

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 71
2020 Non-visible minority 4 96 243

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 40 60 71
2020 Non-visible minority 43 57 243
2019 Visible minority 36 64 127
2019 Non-visible minority 35 65 366
2018 Visible minority 41 59 96
2018 Non-visible minority 38 62 321

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 71
2020 Non-visible minority 41 59 243
2019 Visible minority 47 53 127
2019 Non-visible minority 39 61 366
2018 Visible minority 40 60 96
2018 Non-visible minority 34 66 321

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 71
2020 Non-visible minority 45 55 243
2019 Visible minority 56 44 127
2019 Non-visible minority 45 55 366
2018 Visible minority 45 55 96
2018 Non-visible minority 43 57 321

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 71
2020 Non-visible minority 43 57 243
2019 Visible minority 47 53 127
2019 Non-visible minority 36 64 366
2018 Visible minority 39 61 96
2018 Non-visible minority 35 65 321

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 71
2020 Non-visible minority 31 69 243
2019 Visible minority 33 67 127
2019 Non-visible minority 28 72 366
2018 Visible minority 27 73 96
2018 Non-visible minority 28 72 321

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 61 39 71
2020 Non-visible minority 56 44 243
2019 Visible minority 48 52 127
2019 Non-visible minority 51 49 366
2018 Visible minority 57 43 96
2018 Non-visible minority 49 51 321

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 71
2020 Non-visible minority 32 68 243
2019 Visible minority 28 72 127
2019 Non-visible minority 33 67 366
2018 Visible minority 26 74 96
2018 Non-visible minority 28 72 321

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 96
2018 Non-visible minority 8 92 321

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 127
2019 Non-visible minority 11 89 366
2018 Visible minority 9 91 96
2018 Non-visible minority 9 91 321

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 62 38 71
2020 Non-visible minority 50 50 243
2019 Visible minority 56 44 127
2019 Non-visible minority 43 57 366
2018 Visible minority 48 52 96
2018 Non-visible minority 39 61 321

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 71
2020 Non-visible minority 26 74 243
2019 Visible minority 19 81 127
2019 Non-visible minority 26 74 366
2018 Visible minority 23 77 96
2018 Non-visible minority 24 76 321

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 71
2020 Non-visible minority 7 93 243
2019 Visible minority 15 85 127
2019 Non-visible minority 15 85 366
2018 Visible minority 12 88 96
2018 Non-visible minority 16 84 321

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 47 53 71
2020 Non-visible minority 58 42 243
2019 Visible minority 53 47 125
2019 Non-visible minority 57 43 359
2018 Visible minority 48 52 96
2018 Non-visible minority 54 46 322

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 28 72 71
2020 Non-visible minority 22 78 243
2019 Visible minority 32 68 125
2019 Non-visible minority 27 73 359
2018 Visible minority 25 75 96
2018 Non-visible minority 20 80 322

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 125
2019 Non-visible minority 8 92 359
2018 Visible minority 7 93 96
2018 Non-visible minority 7 93 322

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 71
2020 Non-visible minority 11 89 243
2019 Visible minority 16 84 125
2019 Non-visible minority 11 89 359
2018 Visible minority 13 87 96
2018 Non-visible minority 11 89 322

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 71
2020 Non-visible minority 9 91 243
2019 Visible minority 12 88 125
2019 Non-visible minority 11 89 359
2018 Visible minority 9 91 96
2018 Non-visible minority 7 93 322

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 125
2019 Non-visible minority 5 95 359

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 71
2020 Non-visible minority 13 87 243
2019 Visible minority 12 88 125
2019 Non-visible minority 13 87 359
2018 Visible minority 16 84 96
2018 Non-visible minority 13 87 322

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 71
2020 Non-visible minority 7 93 243
2019 Visible minority 8 92 125
2019 Non-visible minority 14 86 359

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 31 69 71
2020 Non-visible minority 28 72 243
2019 Visible minority 28 72 125
2019 Non-visible minority 25 75 359
2018 Visible minority 32 68 96
2018 Non-visible minority 27 73 322

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 120
2019 Non-visible minority 10 90 340
2018 Visible minority 14 86 95
2018 Non-visible minority 7 93 307

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 24 76 120
2019 Non-visible minority 19 81 340
2018 Visible minority 25 75 95
2018 Non-visible minority 21 79 307

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 120
2019 Non-visible minority 11 89 340
2018 Visible minority 9 91 95
2018 Non-visible minority 7 93 307

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 120
2019 Non-visible minority 7 93 340
2018 Visible minority 14 86 95
2018 Non-visible minority 6 94 307

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 120
2019 Non-visible minority 14 86 340
2018 Visible minority 6 94 95
2018 Non-visible minority 10 90 307

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 120
2019 Non-visible minority 10 90 340
2018 Visible minority 5 95 95
2018 Non-visible minority 8 92 307

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 19 81 120
2019 Non-visible minority 11 89 340
2018 Visible minority 5 95 95
2018 Non-visible minority 13 87 307

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 18 82 120
2019 Non-visible minority 10 90 340
2018 Visible minority 17 83 95
2018 Non-visible minority 11 89 307

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 120
2019 Non-visible minority 14 86 340
2018 Visible minority 14 86 95
2018 Non-visible minority 13 87 307

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 33 67 120
2019 Non-visible minority 34 66 340
2018 Visible minority 34 66 95
2018 Non-visible minority 32 68 307

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 120
2019 Non-visible minority 9 91 340
2018 Visible minority 13 87 95
2018 Non-visible minority 10 90 307

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 50 50 120
2019 Non-visible minority 46 54 340
2018 Visible minority 42 58 95
2018 Non-visible minority 50 50 307

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 120
2019 Non-visible minority 2 98 340

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 55 45 120
2019 Non-visible minority 49 51 340
2018 Visible minority 57 43 95
2018 Non-visible minority 52 48 307

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 120
2019 Non-visible minority 13 87 340
2018 Visible minority 8 92 95
2018 Non-visible minority 16 84 307

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 16 17 4 3 35 9 57 13 799
2020 Non-visible minority 20 14 15 5 3 34 8 60 14 2773
2019 Visible minority 18 15 17 7 7 25 11 52 22 796
2019 Non-visible minority 17 14 18 6 6 30 8 51 20 2943
2018 Visible minority 19 14 21 6 7 26 8 49 19 681
2018 Non-visible minority 16 16 20 5 5 31 7 51 17 2715
2017 Visible minority 15 15 16 5 8 30 11 51 21 655
2017 Non-visible minority 15 16 17 6 6 32 9 52 19 2881
2014 Visible minority 15 17 15 5 4 33 10 58 16 562
2014 Non-visible minority 16 15 19 5 4 32 8 53 15 2947

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 28 19 3 3 17 1 70 7 797
2020 Non-visible minority 38 30 15 4 2 9 1 76 7 2772
2019 Visible minority 33 26 15 6 7 11 2 68 15 796
2019 Non-visible minority 33 32 14 6 4 9 1 73 11 2943
2018 Visible minority 30 26 17 6 6 14 1 67 13 679
2018 Non-visible minority 31 32 18 5 4 10 1 70 10 2718
2017 Visible minority 26 25 17 4 6 19 2 65 13 653
2017 Non-visible minority 27 30 18 6 4 13 2 67 12 2880
2014 Visible minority 24 31 16 4 4 19 1 70 10 561
2014 Non-visible minority 28 30 19 5 3 14 1 68 10 2947
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 798
2020 Non-visible minority 5 95 2777
2019 Visible minority 11 89 794
2019 Non-visible minority 5 95 2948
2018 Visible minority 10 90 680
2018 Non-visible minority 6 94 2717

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 84
2020 Non-visible minority 34 66 146
2019 Visible minority 41 59 87
2019 Non-visible minority 38 62 140
2018 Visible minority 34 66 73
2018 Non-visible minority 28 72 162

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 76 24 84
2020 Non-visible minority 75 25 146
2019 Visible minority 73 27 87
2019 Non-visible minority 72 28 140
2018 Visible minority 77 23 73
2018 Non-visible minority 85 15 162

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 7 93 73
2018 Non-visible minority 3 97 162

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 84
2020 Non-visible minority 0 100 146

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 84
2020 Non-visible minority 10 90 146
2019 Visible minority 5 95 87
2019 Non-visible minority 9 91 140
2018 Visible minority 7 93 73
2018 Non-visible minority 6 94 162

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 87
2019 Non-visible minority 8 92 140

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 58 42 84
2020 Non-visible minority 5 95 146
2019 Visible minority 54 46 83
2019 Non-visible minority 7 93 138
2018 Visible minority 56 44 73
2018 Non-visible minority 9 91 162

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 84
2020 Non-visible minority 11 89 146
2019 Visible minority 32 68 83
2019 Non-visible minority 10 90 138
2018 Visible minority 41 59 73
2018 Non-visible minority 11 89 162

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 35 65 73
2018 Non-visible minority 3 97 162

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 83
2019 Non-visible minority 0 100 138

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 84
2020 Non-visible minority 36 64 146
2019 Visible minority 29 71 83
2019 Non-visible minority 35 65 138
2018 Visible minority 35 65 73
2018 Non-visible minority 35 65 162

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 84
2020 Non-visible minority 37 63 146
2019 Visible minority 17 83 83
2019 Non-visible minority 31 69 138
2018 Visible minority 13 87 73
2018 Non-visible minority 33 67 162

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 84
2020 Non-visible minority 7 93 146
2018 Visible minority 8 92 73
2018 Non-visible minority 7 93 162

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 84
2020 Non-visible minority 20 80 146
2019 Visible minority 8 92 83
2019 Non-visible minority 15 85 138
2018 Visible minority 8 92 73
2018 Non-visible minority 16 84 162

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 84
2020 Non-visible minority 15 85 146
2019 Visible minority 7 93 83
2019 Non-visible minority 19 81 138
2018 Visible minority 11 89 73
2018 Non-visible minority 12 88 162

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 84
2020 Non-visible minority 0 100 146
2019 Visible minority 0 100 83
2019 Non-visible minority 0 100 138
2018 Visible minority 0 100 73
2018 Non-visible minority 0 100 162

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 84
2020 Non-visible minority 16 84 146
2019 Visible minority 11 89 83
2019 Non-visible minority 16 84 138
2018 Visible minority 8 92 73
2018 Non-visible minority 22 78 162

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 23 77 84
2020 Non-visible minority 31 69 146
2019 Visible minority 33 67 80
2019 Non-visible minority 29 71 137
2018 Visible minority 27 73 73
2018 Non-visible minority 29 71 162

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 84
2020 Non-visible minority 14 86 146
2019 Visible minority 15 85 80
2019 Non-visible minority 14 86 137
2018 Visible minority 13 87 73
2018 Non-visible minority 14 86 162

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 80
2019 Non-visible minority 3 97 137

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 80
2019 Non-visible minority 10 90 137

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 80
2019 Non-visible minority 5 95 137
2018 Visible minority 6 94 73
2018 Non-visible minority 5 95 162

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 80
2019 Non-visible minority 4 96 137

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 84
2020 Non-visible minority 11 89 146
2018 Visible minority 7 93 73
2018 Non-visible minority 7 93 162

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 84
2020 Non-visible minority 8 92 146
2019 Visible minority 9 91 80
2019 Non-visible minority 7 93 137

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 84
2020 Non-visible minority 48 52 146
2019 Visible minority 42 58 80
2019 Non-visible minority 54 46 137
2018 Visible minority 60 40 73
2018 Non-visible minority 52 48 162

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 21 79 67
2019 Non-visible minority 22 78 122
2018 Visible minority 15 85 70
2018 Non-visible minority 24 76 155

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 67
2019 Non-visible minority 5 95 122

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 67
2019 Non-visible minority 0 100 122

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 67
2019 Non-visible minority 7 93 122

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 67
2019 Non-visible minority 14 86 122
2018 Visible minority 12 88 70
2018 Non-visible minority 11 89 155

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 67
2019 Non-visible minority 10 90 122
2018 Visible minority 17 83 70
2018 Non-visible minority 13 87 155

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 26 74 67
2019 Non-visible minority 30 70 122
2018 Visible minority 32 68 70
2018 Non-visible minority 26 74 155

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 67
2019 Non-visible minority 10 90 122
2018 Visible minority 10 90 70
2018 Non-visible minority 5 95 155

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 48 52 67
2019 Non-visible minority 45 55 122
2018 Visible minority 46 54 70
2018 Non-visible minority 44 56 155

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 67
2019 Non-visible minority 4 96 122

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 48 52 67
2019 Non-visible minority 65 35 122
2018 Visible minority 53 47 70
2018 Non-visible minority 61 39 155

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 14 18 3 3 38 7 55 12 800
2020 Non-visible minority 21 15 16 2 2 38 7 64 7 2772
2019 Visible minority 18 14 19 4 5 29 10 53 15 792
2019 Non-visible minority 19 15 19 2 2 35 9 59 8 2940
2018 Visible minority 21 13 20 4 6 29 8 54 15 679
2018 Non-visible minority 18 15 20 3 2 36 7 57 9 2709
2017 Visible minority 16 14 18 4 4 36 9 55 14 654
2017 Non-visible minority 16 15 17 2 3 38 9 58 9 2877
2014 Visible minority 15 15 17 2 3 38 9 57 10 560
2014 Non-visible minority 16 15 18 2 2 39 9 58 7 2946

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 28 18 4 3 16 1 70 9 798
2020 Non-visible minority 39 31 15 2 1 10 1 79 4 2770
2019 Visible minority 33 25 17 4 5 14 2 69 11 793
2019 Non-visible minority 37 31 14 3 2 11 2 79 5 2946
2018 Visible minority 32 24 19 4 5 15 1 66 11 678
2018 Non-visible minority 33 31 18 3 2 11 1 74 6 2709
2017 Visible minority 27 26 18 4 4 19 2 67 11 653
2017 Non-visible minority 31 29 16 3 2 16 2 74 6 2872
2014 Visible minority 27 26 17 3 3 23 2 70 7 560
2014 Non-visible minority 30 29 17 2 2 18 2 73 5 2945
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 22 15 10 10 1 2 65 20 798
2020 Non-visible minority 44 24 15 8 7 0 2 70 15 2782

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 26 17 10 7 1 1 66 16 796
2020 Non-visible minority 41 30 16 7 5 0 1 72 12 2770
2019 Visible minority 29 28 18 11 12 0 1 58 23 795
2019 Non-visible minority 27 28 20 12 11 0 1 56 23 2946
2018 Visible minority 27 25 18 14 13 0 3 54 28 677
2018 Non-visible minority 24 26 22 13 12 0 2 51 26 2710
2017 Visible minority 23 24 21 13 16 1 3 48 30 648
2017 Non-visible minority 24 23 20 15 16 0 2 48 32 2876

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 28 24 14 10 1 1 52 24 796
2020 Non-visible minority 18 27 27 16 11 1 0 46 27 2778
2019 Visible minority 26 28 23 13 7 0 2 56 21 795
2019 Non-visible minority 20 29 27 14 9 0 0 50 23 2944
2018 Visible minority 21 28 28 12 10 0 1 49 22 681
2018 Non-visible minority 16 26 29 17 11 0 1 43 28 2718
2017 Visible minority 20 30 27 13 8 0 3 51 21 652
2017 Non-visible minority 19 27 27 16 10 0 1 46 26 2878

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 25 21 12 7 1 2 60 19 796
2020 Non-visible minority 27 30 21 13 8 0 1 57 21 2769
2019 Visible minority 33 30 19 9 6 1 3 65 15 786
2019 Non-visible minority 27 32 23 10 7 0 1 59 17 2928
2018 Visible minority 28 26 22 14 8 0 2 56 22 678
2018 Non-visible minority 21 30 25 13 8 0 1 52 22 2712
2017 Visible minority 29 26 19 13 9 0 5 57 23 649
2017 Non-visible minority 23 31 24 12 8 0 2 56 20 2870

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 26 19 12 9 2 2 58 22 793
2020 Non-visible minority 26 25 21 14 11 1 1 52 26 2767
2019 Visible minority 28 24 21 12 10 2 3 55 23 792
2019 Non-visible minority 24 27 22 14 12 1 1 51 26 2931
2018 Visible minority 26 24 22 14 9 1 4 53 24 678
2018 Non-visible minority 20 25 24 17 13 1 1 46 30 2713
2017 Visible minority 26 25 20 14 9 1 5 54 24 653
2017 Non-visible minority 23 24 23 15 12 1 2 48 28 2878

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 24 17 7 5 1 4 70 12 794
2020 Non-visible minority 44 25 14 8 6 0 3 71 14 2769
2019 Visible minority 54 22 11 4 2 1 6 82 7 791
2019 Non-visible minority 51 23 12 5 4 0 4 78 10 2937
2018 Visible minority 47 21 13 6 4 1 9 75 10 676
2018 Non-visible minority 45 23 15 6 4 1 6 72 11 2700
2017 Visible minority 43 22 14 5 4 1 12 75 10 654
2017 Non-visible minority 43 24 14 6 4 1 8 74 11 2879

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 28 22 12 9 0 1 57 22 796
2020 Non-visible minority 28 28 21 12 10 0 0 56 22 2771
2019 Visible minority 39 28 17 9 6 1 1 68 15 791
2019 Non-visible minority 35 29 19 9 7 0 1 65 16 2943
2018 Visible minority 34 25 20 10 9 0 2 60 19 678
2018 Non-visible minority 31 28 22 10 8 0 1 59 19 2715
2017 Visible minority 35 27 17 11 7 0 2 64 19 652
2017 Non-visible minority 31 30 20 11 7 0 1 61 18 2869

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 22 17 11 11 0 7 58 24 797
2020 Non-visible minority 35 22 18 10 9 0 6 61 20 2774

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 31 16 9 5 2 3 69 14 793
2020 Non-visible minority 37 34 18 7 3 1 1 72 10 2772
2019 Visible minority 31 29 20 10 7 1 2 63 17 791
2019 Non-visible minority 30 35 21 8 4 1 1 66 12 2942
2018 Visible minority 26 30 22 12 6 1 2 58 19 679
2018 Non-visible minority 26 34 22 10 5 1 1 62 15 2702
2017 Visible minority 29 27 21 13 6 1 4 59 19 653
2017 Non-visible minority 29 33 21 10 5 1 2 63 16 2869

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 30 21 10 5 1 1 63 16 791
2020 Non-visible minority 29 33 21 9 6 1 1 63 15 2769
2019 Visible minority 33 27 21 11 6 1 2 61 17 793
2019 Non-visible minority 27 33 23 11 5 0 1 60 16 2946
2018 Visible minority 25 27 24 13 8 1 2 53 22 676
2018 Non-visible minority 22 33 24 12 6 1 1 56 19 2704
2017 Visible minority 26 31 18 14 7 0 4 59 22 653
2017 Non-visible minority 23 32 23 13 7 0 2 56 20 2867

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 31 14 11 5 0 1 69 17 790
2020 Non-visible minority 36 32 18 8 5 0 1 69 13 2774
2019 Visible minority 30 29 20 11 8 1 1 61 19 792
2019 Non-visible minority 33 31 20 10 6 0 1 64 16 2935
2018 Visible minority 28 28 20 12 9 1 3 58 22 675
2018 Non-visible minority 29 32 21 11 6 0 1 62 17 2704
2017 Visible minority 27 29 19 12 9 1 3 58 22 652
2017 Non-visible minority 30 31 20 10 6 0 2 63 17 2873

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 25 13 8 8 1 2 71 16 792
2020 Non-visible minority 51 25 12 6 5 1 0 77 10 2770
2019 Visible minority 41 23 16 8 9 1 2 66 18 792
2019 Non-visible minority 47 27 13 7 5 0 0 75 12 2942

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 30 23 10 6 0 1 60 17 793
2020 Non-visible minority 27 32 23 11 6 0 0 60 17 2776

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 34 20 9 6 0 1 65 16 795
2020 Non-visible minority 30 33 21 10 5 0 1 63 16 2774
2019 Visible minority 37 30 19 7 5 0 1 68 12 789
2019 Non-visible minority 37 30 19 8 4 0 1 68 13 2934
2018 Visible minority 30 31 21 9 6 1 2 63 15 672
2018 Non-visible minority 29 33 22 10 5 0 1 62 16 2687
2017 Visible minority 31 32 15 9 6 1 4 67 16 650
2017 Non-visible minority 32 33 20 9 5 1 2 66 14 2864

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 31 15 7 3 0 2 75 10 794
2020 Non-visible minority 47 29 15 5 2 0 1 78 7 2758
2019 Visible minority 55 23 10 5 3 1 3 80 9 790
2019 Non-visible minority 57 23 11 5 3 0 2 81 8 2928
2018 Visible minority 54 21 10 7 4 1 4 79 11 671
2018 Non-visible minority 55 22 12 5 4 0 2 79 9 2698
2017 Visible minority 55 20 12 5 3 0 5 80 8 653
2017 Non-visible minority 58 21 11 5 3 0 2 81 8 2875

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 31 23 11 5 0 1 60 16 796
2020 Non-visible minority 30 35 22 8 5 0 0 65 13 2760

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 60 19 9 3 2 1 6 85 6 795
2020 Non-visible minority 71 16 6 2 1 1 4 91 3 2758
2019 Visible minority 70 12 6 2 1 2 8 90 3 787
2019 Non-visible minority 77 10 3 1 1 1 6 94 3 2942
2018 Visible minority 65 14 7 4 2 1 7 86 6 674
2018 Non-visible minority 72 14 5 2 2 1 5 91 3 2699

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 13 7 4 3 2 4 86 7 795
2020 Non-visible minority 83 8 3 2 1 1 2 93 3 2769
2019 Visible minority 61 15 7 4 8 2 4 81 12 790
2019 Non-visible minority 76 11 5 3 3 0 2 89 6 2934
2018 Visible minority 63 12 8 4 7 2 5 80 12 675
2018 Non-visible minority 72 12 6 3 3 1 4 88 6 2701
2017 Visible minority 61 14 7 5 6 1 7 81 12 651
2017 Non-visible minority 75 11 5 4 3 1 3 88 6 2881

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 22 6 2 1 1 4 91 3 796
2020 Non-visible minority 73 19 4 2 1 0 1 93 3 2760
2019 Visible minority 56 22 9 4 4 1 3 82 8 786
2019 Non-visible minority 59 25 9 3 2 0 1 86 5 2931
2018 Visible minority 55 23 10 3 3 0 4 82 7 672
2018 Non-visible minority 56 26 11 4 2 0 1 83 6 2709
2017 Visible minority 54 24 8 5 3 1 4 83 8 651
2017 Non-visible minority 58 25 9 3 2 0 2 86 5 2876

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 18 7 6 3 1 3 83 9 795
2020 Non-visible minority 71 16 6 3 2 0 1 88 6 2762
2019 Visible minority 57 15 9 7 8 1 3 75 16 785
2019 Non-visible minority 63 19 9 4 4 0 1 83 8 2930
2018 Visible minority 52 19 9 8 8 0 3 73 17 669
2018 Non-visible minority 57 21 10 5 5 0 1 79 10 2696
2017 Visible minority 51 19 10 7 7 1 5 74 15 653
2017 Non-visible minority 61 18 9 7 4 0 2 81 10 2872

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 11 3 2 1 1 26 92 3 791
2020 Non-visible minority 64 12 4 1 1 0 18 93 2 2764
2019 Visible minority 61 8 4 3 1 1 22 89 5 781
2019 Non-visible minority 59 13 5 1 1 0 20 91 3 2917
2018 Visible minority 53 12 5 3 0 0 27 89 4 666
2018 Non-visible minority 52 14 5 2 1 0 25 89 4 2685
2017 Visible minority 54 11 3 2 1 1 28 90 5 650
2017 Non-visible minority 54 13 5 2 1 0 24 89 4 2872

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 20 5 2 1 1 6 92 2 795
2020 Non-visible minority 73 17 5 1 1 0 2 92 2 2775
2019 Visible minority 69 14 5 2 2 1 8 90 4 785
2019 Non-visible minority 72 16 6 1 1 0 3 91 2 2927
2018 Visible minority 63 17 8 2 1 0 9 88 3 668
2018 Non-visible minority 65 19 8 2 1 0 5 89 3 2696
2017 Visible minority 62 18 7 2 1 1 9 90 3 648
2017 Non-visible minority 66 18 7 2 1 0 6 90 3 2866

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 18 8 5 4 1 2 83 9 796
2020 Non-visible minority 77 13 5 2 1 0 2 92 3 2776
2019 Visible minority 65 14 8 3 5 1 4 84 8 786
2019 Non-visible minority 79 11 4 2 2 0 2 92 4 2936
2018 Visible minority 62 15 8 4 5 0 6 82 9 672
2018 Non-visible minority 74 14 5 2 2 0 3 91 4 2712
2017 Visible minority 58 18 8 5 5 1 7 81 10 652
2017 Non-visible minority 72 15 5 3 2 0 4 90 5 2878

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 29 16 6 3 1 2 74 9 796
2020 Non-visible minority 45 29 16 6 2 0 1 76 8 2773
2019 Visible minority 55 24 10 5 1 1 3 83 6 784
2019 Non-visible minority 54 26 12 4 2 0 2 81 6 2935
2018 Visible minority 49 25 13 4 3 0 6 78 8 672
2018 Non-visible minority 48 27 16 4 2 0 2 77 7 2708
2017 Visible minority 49 28 12 4 1 0 6 82 6 648
2017 Non-visible minority 51 27 13 4 2 0 2 80 6 2873

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 40 21 8 4 0 0 66 13 797
2020 Non-visible minority 28 41 22 6 3 0 0 70 8 2779

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 33 34 10 4 0 0 51 15 799
2020 Non-visible minority 15 34 33 14 4 0 0 49 18 2778
2019 Visible minority 21 32 31 10 4 0 1 54 14 794
2019 Non-visible minority 17 36 33 10 3 0 0 53 14 2951
2018 Visible minority 18 33 31 12 5 0 0 52 17 681
2018 Non-visible minority 14 33 35 14 4 0 0 47 18 2721
2017 Visible minority 16 33 32 14 4 0 1 49 18 655
2017 Non-visible minority 12 33 35 15 5 0 0 45 20 2874

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 19 37 26 9 1 0 35 28 795
2020 Non-visible minority 10 19 37 23 10 0 0 34 29 2775
2019 Visible minority 8 12 41 26 12 0 1 38 21 787
2019 Non-visible minority 8 15 38 26 12 0 0 39 24 2924
2018 Visible minority 8 16 36 26 13 0 0 39 24 670
2018 Non-visible minority 8 20 36 24 11 0 0 36 28 2694
2017 Visible minority 7 18 35 25 12 0 2 38 25 653
2017 Non-visible minority 7 19 37 24 12 0 0 36 26 2875

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 41 10 4 1 1 0 85 5 798
2020 Non-visible minority 51 36 8 3 1 1 0 88 4 2776
2019 Visible minority 38 37 12 5 3 3 0 79 8 795
2019 Non-visible minority 41 38 12 5 2 2 0 81 7 2941
2018 Visible minority 38 35 14 6 4 4 0 75 10 680
2018 Non-visible minority 41 39 12 4 2 2 0 82 6 2712
2017 Visible minority 24 40 19 7 4 4 1 68 12 652
2017 Non-visible minority 30 41 14 6 4 4 0 75 10 2874

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 34 14 8 4 4 0 73 12 795
2020 Non-visible minority 41 33 13 8 4 2 0 75 12 2771

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 27 15 11 7 2 1 66 19 798
2020 Non-visible minority 42 29 10 11 7 1 1 72 18 2769

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 29 13 4 2 4 1 80 6 797
2020 Non-visible minority 54 26 11 4 2 3 1 83 6 2757

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 32 16 7 5 2 0 71 12 797
2020 Non-visible minority 39 33 13 9 4 1 0 73 13 2777
2019 Visible minority 31 32 17 9 8 3 0 65 18 796
2019 Non-visible minority 31 36 15 10 6 1 0 69 17 2944
2018 Visible minority 29 34 18 8 7 2 0 65 16 680
2018 Non-visible minority 29 36 16 11 7 2 0 66 18 2721
2017 Visible minority 23 37 19 9 8 3 0 62 18 654
2017 Non-visible minority 22 39 17 11 8 2 0 63 19 2870

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 43 9 6 2 1 0 83 7 800
2020 Non-visible minority 38 41 11 7 2 1 0 80 9 2781

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 40 10 7 2 3 0 80 9 795
2020 Non-visible minority 36 39 13 8 3 1 0 76 11 2767

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 39 15 5 2 2 1 76 8 790
2020 Non-visible minority 32 37 19 6 2 1 1 71 9 2758

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 36 11 3 2 3 1 84 5 795
2020 Non-visible minority 47 34 12 3 1 2 1 83 5 2768

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 69 21 3 1 1 5 1 95 1 798
2020 Non-visible minority 73 17 4 1 0 4 1 95 1 2770

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 34 9 2 2 3 0 87 4 796
2020 Non-visible minority 56 33 6 3 1 1 0 91 3 2773

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 31 11 6 4 2 1 78 10 793
2020 Non-visible minority 53 28 8 6 4 1 0 82 10 2772

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 28 10 4 2 2 1 84 6 796
2020 Non-visible minority 59 27 7 3 2 2 0 88 5 2775

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 40 19 10 2 1 1 69 12 128
2020 Non-visible minority 27 51 11 9 2 0 1 78 11 809
2019 Visible minority 20 38 15 15 4 4 4 63 20 110
2019 Non-visible minority 26 47 12 10 3 2 1 75 13 813

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 95 5 128
2020 Non-visible minority 98 2 810

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 40 15 14 12 0 1 58 27 122
2020 Non-visible minority 21 35 19 17 8 0 0 56 25 795
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 795
2020 Non-visible minority 8 92 2776

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 794
2020 Non-visible minority 10 90 2775
2019 Visible minority 15 85 794
2019 Non-visible minority 13 87 2943
2017 Visible minority 20 80 653
2017 Non-visible minority 15 85 2879
2014 Visible minority 13 87 559
2014 Non-visible minority 13 87 2942

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 83
2020 Non-visible minority 49 51 284

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 72 28 84
2020 Non-visible minority 78 22 284
2019 Visible minority 74 26 123
2019 Non-visible minority 82 18 384
2017 Visible minority 72 28 137
2017 Non-visible minority 81 19 437
2014 Visible minority 81 19 73
2014 Non-visible minority 81 19 376

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 32 16 12 5 0 3 66 17 60
2020 Non-visible minority 46 40 5 5 2 0 2 88 7 219
2019 Visible minority 58 27 6 7 2 0 1 86 9 90
2019 Non-visible minority 55 28 4 8 4 0 1 84 12 309
2017 Visible minority 51 34 7 5 3 0 0 85 8 98
2017 Non-visible minority 54 34 5 5 2 0 0 88 7 356
2014 Visible minority 62 20 9 4 5 0 0 83 9 59
2014 Non-visible minority 56 29 7 6 1 1 0 86 7 303

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 32 12 5 2 3 3 79 8 799
2020 Non-visible minority 49 31 8 4 2 3 3 85 7 2773
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 53 20 1 67 33 800
2020 Non-visible minority 26 56 17 1 68 32 2781

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 48 52 206
2020 Non-visible minority 44 56 717

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 27 17 15 18 1 4 46 35 206
2020 Non-visible minority 15 24 13 19 22 1 7 42 44 716

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 21 11 19 33 2 4 33 56 206
2020 Non-visible minority 9 19 14 22 31 1 4 29 56 716

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 13 11 5 5 3 15 74 13 798
2020 Non-visible minority 45 17 13 8 5 1 10 71 15 2772
2019 Visible minority 43 17 13 8 7 0 10 68 17 777
2019 Non-visible minority 40 18 14 10 11 1 6 63 23 2883
2018 Visible minority 43 15 13 8 10 2 9 66 20 682
2018 Non-visible minority 39 17 15 9 10 1 9 62 21 2715
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