2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 45 3 15 4 0 0 78 19 277
2020 Not a person with a disability 39 45 5 9 2 0 0 84 12 3310

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 16 6 2 2 0 2 91 4 279
2020 Not a person with a disability 75 18 4 2 1 1 0 94 3 3298

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 33 9 16 6 0 2 68 23 279
2020 Not a person with a disability 34 39 11 12 3 0 1 73 16 3299
2019 Person with a disability 44 30 9 11 6 0 0 74 16 211
2019 Not a person with a disability 47 33 6 9 4 0 0 80 13 3550
2017 Person with a disability 33 30 6 19 11 0 0 64 30 191
2017 Not a person with a disability 47 33 7 8 5 0 0 80 13 3354
2014 Person with a disability 30 37 9 17 7 0 0 67 24 169
2014 Not a person with a disability 48 33 7 8 4 0 0 81 12 3354

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 32 14 12 5 0 0 69 18 275
2020 Not a person with a disability 39 38 11 8 3 0 1 78 11 3293
2019 Person with a disability 29 34 13 18 5 0 1 64 23 210
2019 Not a person with a disability 32 40 11 11 4 0 1 73 15 3533
2018 Person with a disability 27 43 9 12 8 0 0 71 20 183
2018 Not a person with a disability 31 44 11 10 4 0 1 76 14 3227
2017 Person with a disability 23 39 10 15 13 1 0 62 28 191
2017 Not a person with a disability 34 39 12 11 5 0 0 73 16 3355
2014 Person with a disability 23 33 17 15 11 0 1 56 26 169
2014 Not a person with a disability 34 39 11 10 4 0 1 74 15 3359

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 35 8 11 5 0 0 76 16 274
2020 Not a person with a disability 45 35 11 6 2 0 1 81 9 3282
2019 Person with a disability 47 28 15 5 4 1 0 76 9 212
2019 Not a person with a disability 52 33 7 5 2 0 1 86 7 3532
2017 Person with a disability 35 33 12 11 5 3 1 70 17 191
2017 Not a person with a disability 52 34 7 4 2 0 0 87 6 3342
2014 Person with a disability 37 38 11 7 4 3 1 78 11 169
2014 Not a person with a disability 50 35 9 4 2 0 0 86 6 3355

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 30 13 7 8 0 0 71 15 278
2020 Not a person with a disability 47 31 11 7 3 0 0 79 10 3301
2019 Person with a disability 42 31 7 12 6 0 2 74 19 210
2019 Not a person with a disability 49 31 8 6 4 1 0 81 10 3542
2018 Person with a disability 40 24 14 14 8 0 1 64 22 183
2018 Not a person with a disability 49 31 9 8 4 0 0 80 11 3219
2017 Person with a disability 34 34 11 8 12 1 0 68 20 191
2017 Not a person with a disability 48 31 9 6 4 0 0 80 11 3351
2014 Person with a disability 32 33 10 12 13 0 1 65 25 169
2014 Not a person with a disability 44 33 10 8 4 0 0 77 12 3358

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 37 11 9 7 0 0 73 16 277
2020 Not a person with a disability 39 40 12 7 3 0 0 79 9 3305
2019 Person with a disability 35 34 13 10 7 0 1 69 18 211
2019 Not a person with a disability 37 38 13 8 4 0 0 75 12 3554
2018 Person with a disability 33 34 9 15 9 0 0 67 24 183
2018 Not a person with a disability 33 42 13 8 4 0 0 75 12 3215
2017 Person with a disability 26 38 15 11 9 1 1 65 21 191
2017 Not a person with a disability 32 44 12 8 4 0 0 76 13 3352
2014 Person with a disability 27 38 11 14 11 0 0 64 25 169
2014 Not a person with a disability 28 45 13 9 5 0 0 73 14 3359

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 33 16 10 10 0 0 64 19 279
2020 Not a person with a disability 37 37 13 8 4 0 0 75 13 3310
2019 Person with a disability 26 31 17 13 11 0 0 58 25 211
2019 Not a person with a disability 34 37 14 9 6 0 0 71 15 3548
2018 Person with a disability 25 26 16 13 18 0 1 51 32 184
2018 Not a person with a disability 32 34 16 10 7 0 0 66 18 3217
2017 Person with a disability 18 31 20 16 15 1 0 49 31 191
2017 Not a person with a disability 29 37 15 11 7 0 0 67 18 3349
2014 Person with a disability 18 28 16 17 19 1 1 47 36 168
2014 Not a person with a disability 24 37 17 14 8 0 0 61 22 3356

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 38 10 12 7 0 0 71 18 276
2020 Not a person with a disability 39 41 10 7 3 0 0 80 10 3291
2019 Person with a disability 31 36 16 11 5 0 0 68 17 211
2019 Not a person with a disability 36 39 11 9 4 0 0 75 14 3537
2018 Person with a disability 27 36 14 17 7 0 0 62 24 184
2018 Not a person with a disability 34 40 12 9 4 0 0 74 13 3226
2017 Person with a disability 26 38 13 19 5 1 0 64 23 191
2017 Not a person with a disability 33 41 13 9 4 0 0 74 13 3349

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 38 9 6 3 0 0 81 9 278
2020 Not a person with a disability 51 36 9 3 1 0 0 86 5 3298
2019 Person with a disability 43 33 15 8 1 0 0 77 9 210
2019 Not a person with a disability 48 36 9 4 2 0 0 84 7 3536
2018 Person with a disability 40 38 11 7 5 0 0 78 12 184
2018 Not a person with a disability 46 40 8 4 2 0 0 87 5 3224
2017 Person with a disability 36 40 11 7 5 2 0 77 11 189
2017 Not a person with a disability 42 39 10 6 3 0 0 82 8 3345
2014 Person with a disability 31 41 13 9 5 2 0 73 14 169
2014 Not a person with a disability 38 42 11 5 3 1 0 81 8 3360

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 32 10 14 10 0 0 67 24 279
2020 Not a person with a disability 39 36 12 8 4 0 0 75 12 3304
2019 Person with a disability 36 27 14 12 10 0 0 64 22 212
2019 Not a person with a disability 37 36 13 9 6 0 0 72 15 3542
2018 Person with a disability 29 29 14 12 15 0 0 58 28 183
2018 Not a person with a disability 34 37 12 9 7 0 0 72 16 3216
2017 Person with a disability 19 31 18 13 17 1 0 51 31 191
2017 Not a person with a disability 32 37 14 10 7 0 0 69 17 3350

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 34 8 6 2 0 0 84 8 278
2020 Not a person with a disability 52 34 10 3 2 0 0 86 5 3278
2019 Person with a disability 52 29 13 3 2 1 0 81 5 206
2019 Not a person with a disability 49 34 11 4 2 0 0 83 6 3528
2018 Person with a disability 50 27 13 6 4 0 0 77 10 183
2018 Not a person with a disability 46 36 11 4 2 0 0 82 7 3198
2017 Person with a disability 44 36 10 2 7 1 0 81 9 190
2017 Not a person with a disability 48 36 11 4 2 0 0 83 6 3343
2014 Person with a disability 57 25 11 4 3 1 0 83 7 169
2014 Not a person with a disability 54 32 9 3 2 0 0 86 5 3355

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 34 13 10 9 0 0 68 19 278
2020 Not a person with a disability 36 38 12 9 4 0 0 75 13 3295
2019 Person with a disability 31 32 13 11 10 1 1 65 21 209
2019 Not a person with a disability 34 37 14 9 6 0 0 71 15 3531
2018 Person with a disability 30 32 13 13 11 0 1 62 25 184
2018 Not a person with a disability 31 39 13 10 7 0 0 70 17 3209
2017 Person with a disability 23 36 16 10 15 1 0 59 25 190
2017 Not a person with a disability 32 38 14 11 6 0 0 70 17 3340
2014 Person with a disability 18 36 11 16 19 0 0 54 35 169
2014 Not a person with a disability 24 42 14 13 7 0 0 66 20 3360

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 15 9 6 0 1 69 16 278
2020 Not a person with a disability 39 35 14 8 4 0 0 74 12 3309
2019 Person with a disability 40 26 16 8 10 0 1 66 18 211
2019 Not a person with a disability 36 34 14 9 6 0 0 71 15 3548
2018 Person with a disability 30 31 15 13 10 0 1 61 24 184
2018 Not a person with a disability 35 33 15 9 7 0 0 68 16 3201
2017 Person with a disability 29 27 19 12 12 1 0 56 25 189
2017 Not a person with a disability 34 35 15 9 7 0 0 69 16 3342
2014 Person with a disability 23 32 13 15 18 0 0 54 33 169
2014 Not a person with a disability 28 36 15 13 7 0 0 65 20 3358

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 38 11 9 8 0 0 72 17 273
2020 Not a person with a disability 39 40 11 7 2 0 0 79 9 3291
2019 Person with a disability 32 34 15 11 5 1 2 68 17 208
2019 Not a person with a disability 37 39 12 7 3 0 1 77 11 3496
2018 Person with a disability 29 30 17 11 11 0 1 61 22 183
2018 Not a person with a disability 34 37 15 9 5 0 1 71 14 3211
2017 Person with a disability 24 39 14 12 9 1 0 64 22 189
2017 Not a person with a disability 35 37 14 8 5 0 1 73 13 3346
2014 Person with a disability 24 32 15 17 13 0 0 56 29 169
2014 Not a person with a disability 29 40 16 10 4 1 0 70 14 3357

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 36 9 10 4 0 0 77 14 278
2020 Not a person with a disability 46 37 9 5 2 0 0 84 7 3309
2019 Person with a disability 40 37 12 6 5 0 1 77 11 211
2019 Not a person with a disability 43 38 12 5 3 0 0 81 7 3552
2018 Person with a disability 34 35 13 9 8 0 1 70 17 183
2018 Not a person with a disability 40 38 13 6 3 0 0 78 9 3226
2017 Person with a disability 25 44 14 8 8 1 0 69 16 190
2017 Not a person with a disability 40 39 11 6 3 0 0 79 9 3346
2014 Person with a disability 35 31 15 11 7 1 0 66 18 169
2014 Not a person with a disability 37 41 12 6 3 0 0 79 10 3360

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 33 17 10 9 0 0 64 19 278
2020 Not a person with a disability 36 34 17 8 5 0 0 70 13 3302
2019 Person with a disability 39 30 17 10 4 1 0 69 14 211
2019 Not a person with a disability 40 34 16 7 4 0 0 74 10 3538
2018 Person with a disability 32 22 24 11 11 1 0 54 22 184
2018 Not a person with a disability 39 32 16 8 4 0 0 71 13 3229
2017 Person with a disability 28 34 20 11 6 1 0 62 17 191
2017 Not a person with a disability 39 35 15 7 3 0 1 75 10 3355
2014 Person with a disability 28 31 23 13 4 0 1 60 17 169
2014 Not a person with a disability 37 37 17 6 3 0 0 75 9 3359

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 22 33 18 10 0 1 28 39 277
2020 Not a person with a disability 7 20 37 23 10 1 1 34 28 3311
2019 Person with a disability 10 24 42 13 8 1 1 22 35 212
2019 Not a person with a disability 9 23 35 21 10 1 1 32 32 3543
2018 Person with a disability 16 26 33 15 7 1 2 22 43 183
2018 Not a person with a disability 9 23 37 21 8 1 1 30 33 3222
2017 Person with a disability 15 26 36 12 7 2 3 20 43 191
2017 Not a person with a disability 9 21 36 19 10 1 3 31 32 3338
2014 Person with a disability 9 30 40 9 5 3 3 15 42 168
2014 Not a person with a disability 8 25 38 18 7 1 2 27 34 3357

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 13 21 32 21 1 1 54 25 277
2020 Not a person with a disability 5 11 23 34 23 2 2 60 16 3295
2019 Person with a disability 7 18 24 24 21 3 2 48 27 211
2019 Not a person with a disability 7 15 25 29 20 2 2 51 23 3541
2018 Person with a disability 13 16 31 15 18 3 3 36 31 184
2018 Not a person with a disability 8 15 26 30 17 2 2 49 23 3210
2017 Person with a disability 11 17 25 24 13 5 5 41 32 191
2017 Not a person with a disability 7 14 25 27 19 3 5 50 23 3331
2014 Person with a disability 7 20 32 21 11 5 4 35 30 167
2014 Not a person with a disability 6 16 27 29 16 3 3 48 23 3353

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 21 29 18 13 3 2 33 37 277
2020 Not a person with a disability 11 19 31 23 12 2 2 37 30 3300
2019 Person with a disability 16 21 29 19 9 2 4 30 39 211
2019 Not a person with a disability 14 20 32 20 10 2 2 31 36 3541
2018 Person with a disability 21 20 31 14 9 2 3 25 42 183
2018 Not a person with a disability 15 21 31 19 10 2 2 29 38 3220
2017 Person with a disability 21 22 27 12 8 4 5 23 48 191
2017 Not a person with a disability 16 23 29 17 10 2 4 29 41 3335
2014 Person with a disability 24 19 32 11 5 4 6 18 47 167
2014 Not a person with a disability 20 26 27 15 8 2 3 24 48 3351

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 13 32 31 12 0 0 44 24 278
2020 Not a person with a disability 7 15 31 28 16 1 1 45 23 3294
2019 Person with a disability 8 13 35 26 14 2 3 42 22 210
2019 Not a person with a disability 7 15 31 29 15 1 1 45 23 3533
2018 Person with a disability 14 22 26 23 14 0 1 37 37 183
2018 Not a person with a disability 8 16 32 27 14 1 1 42 25 3205
2017 Person with a disability 16 11 28 26 12 2 5 40 29 191
2017 Not a person with a disability 8 15 31 27 16 1 2 45 24 3326
2014 Person with a disability 11 17 35 21 10 3 2 33 30 169
2014 Not a person with a disability 7 17 35 25 12 1 2 38 25 3347

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 20 29 17 15 0 0 32 39 278
2020 Not a person with a disability 11 19 26 23 17 1 2 42 31 3299
2019 Person with a disability 17 18 25 21 14 4 2 37 37 211
2019 Not a person with a disability 13 19 28 21 16 1 2 39 33 3541
2018 Person with a disability 24 19 26 15 11 0 5 28 45 184
2018 Not a person with a disability 15 21 29 20 12 2 2 33 37 3223
2017 Person with a disability 20 22 30 13 7 2 7 22 45 191
2017 Not a person with a disability 13 21 27 19 15 1 4 35 36 3336
2014 Person with a disability 21 22 27 16 6 4 3 24 47 168
2014 Not a person with a disability 14 24 31 17 10 1 3 28 40 3351

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 17 20 30 18 2 2 50 29 279
2020 Not a person with a disability 7 13 23 28 23 4 3 54 21 3284
2019 Person with a disability 11 21 23 23 17 0 4 43 34 211
2019 Not a person with a disability 10 16 26 24 18 3 2 45 27 3535
2018 Person with a disability 16 19 23 19 14 5 4 37 38 183
2018 Not a person with a disability 11 18 25 24 16 3 3 42 31 3209
2017 Person with a disability 15 15 29 17 13 4 7 34 34 190
2017 Not a person with a disability 10 15 24 23 19 3 5 46 28 3339
2014 Person with a disability 9 14 25 29 13 4 6 47 26 167
2014 Not a person with a disability 6 12 24 30 20 3 5 55 19 3349

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 19 32 18 15 2 1 34 33 279
2020 Not a person with a disability 8 17 33 24 14 2 2 40 26 3295
2019 Person with a disability 10 22 38 17 9 2 2 27 33 211
2019 Not a person with a disability 10 20 33 21 12 2 2 34 31 3540
2018 Person with a disability 16 25 30 14 9 2 4 24 44 184
2018 Not a person with a disability 12 20 33 20 10 2 2 32 34 3220
2017 Person with a disability 19 21 34 10 7 5 5 18 44 191
2017 Not a person with a disability 12 19 33 18 12 3 3 32 33 3337
2014 Person with a disability 23 23 31 9 6 4 4 16 50 168
2014 Not a person with a disability 15 23 31 16 9 3 3 27 40 3353

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 25 34 19 10 0 0 29 37 278
2020 Not a person with a disability 7 16 36 27 13 1 1 40 23 3306
2019 Person with a disability 12 21 32 22 12 1 0 34 33 209
2019 Not a person with a disability 6 15 32 28 16 1 2 45 22 3548
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 25 18 11 6 5 6 60 20 276
2020 Not a person with a disability 30 29 17 6 3 9 5 69 11 3301
2019 Person with a disability 24 27 13 13 14 4 5 56 30 212
2019 Not a person with a disability 32 30 15 7 6 5 4 69 15 3553
2018 Person with a disability 21 23 19 12 12 8 3 50 28 183
2018 Not a person with a disability 26 31 17 9 6 7 3 64 17 3208
2017 Person with a disability 20 27 17 13 16 4 3 51 31 191
2017 Not a person with a disability 30 31 13 9 6 5 5 69 16 3353
2014 Person with a disability 20 31 17 10 17 4 2 54 28 169
2014 Not a person with a disability 30 32 15 8 5 6 4 68 14 3354

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 24 11 12 8 1 0 69 20 277
2020 Not a person with a disability 54 28 8 6 3 1 0 83 10 3299
2019 Person with a disability 41 25 8 12 10 3 1 69 23 212
2019 Not a person with a disability 50 28 8 7 5 1 0 79 13 3544
2018 Person with a disability 36 24 8 18 11 3 1 62 30 182
2018 Not a person with a disability 45 31 9 8 6 1 0 77 14 3205
2017 Person with a disability 35 29 9 12 13 2 1 65 26 190
2017 Not a person with a disability 48 30 8 8 5 1 0 78 13 3349
2014 Person with a disability 36 23 7 14 19 2 0 60 33 169
2014 Not a person with a disability 45 31 9 9 5 1 0 77 14 3359

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 29 7 6 3 0 0 84 9 277
2020 Not a person with a disability 60 28 6 4 2 0 0 89 5 3279
2019 Person with a disability 42 31 9 12 7 0 0 73 18 211
2019 Not a person with a disability 55 30 6 6 3 0 0 85 9 3548
2018 Person with a disability 44 33 8 9 4 2 0 78 13 182
2018 Not a person with a disability 52 33 6 6 3 0 0 85 9 3208
2017 Person with a disability 38 31 11 12 7 1 1 71 18 190
2017 Not a person with a disability 49 35 8 6 2 0 0 84 8 3347
2014 Person with a disability 34 41 9 9 6 1 0 75 16 169
2014 Not a person with a disability 45 39 8 5 2 0 0 85 7 3355

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 30 12 7 5 1 0 76 12 277
2020 Not a person with a disability 50 34 9 3 2 1 0 86 5 3290
2019 Person with a disability 40 30 14 7 7 2 1 72 14 211
2019 Not a person with a disability 47 34 10 4 3 1 1 83 7 3546
2018 Person with a disability 38 30 15 8 7 2 1 70 15 183
2018 Not a person with a disability 43 37 11 5 2 1 0 82 7 3212

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 22 9 8 5 9 3 75 15 278
2020 Not a person with a disability 49 24 10 4 3 6 4 81 7 3309
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 23 18 6 2 2 3 72 9 278
2020 Not a person with a disability 51 26 13 3 2 1 4 82 5 3304
2019 Person with a disability 43 23 14 8 4 2 6 72 13 211
2019 Not a person with a disability 51 26 12 4 2 1 4 81 6 3551

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 30 14 10 6 0 0 70 16 278
2020 Not a person with a disability 50 31 10 5 2 0 1 82 8 3310
2019 Person with a disability 40 23 14 10 10 2 1 65 20 211
2019 Not a person with a disability 46 31 11 6 5 1 1 78 11 3549
2018 Person with a disability 37 29 12 9 10 1 2 68 20 182
2018 Not a person with a disability 44 33 10 7 4 0 0 78 11 3208
2017 Person with a disability 31 31 18 8 11 1 1 63 19 190
2017 Not a person with a disability 42 35 11 7 4 0 0 78 11 3354
2014 Person with a disability 36 31 11 8 10 2 1 69 19 169
2014 Not a person with a disability 39 38 11 7 4 1 0 78 11 3361

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 18 16 6 9 1 1 68 15 278
2020 Not a person with a disability 55 24 11 4 3 2 2 81 7 3301

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 24 10 12 7 0 0 71 18 275
2020 Not a person with a disability 53 29 9 5 2 0 1 84 7 3312
2019 Person with a disability 41 29 9 11 9 0 0 70 20 211
2019 Not a person with a disability 50 30 9 6 4 1 0 81 10 3540
2018 Person with a disability 41 27 10 9 11 2 1 69 21 182
2018 Not a person with a disability 48 32 9 6 4 1 0 81 10 3199
2017 Person with a disability 35 30 14 11 9 1 0 65 21 190
2017 Not a person with a disability 49 31 9 7 4 1 0 81 10 3346
2014 Person with a disability 36 31 8 11 11 2 1 68 23 168
2014 Not a person with a disability 45 34 9 7 5 0 0 79 11 3358

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 278
2020 Not a person with a disability 36 64 3312

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 11 10 5 4 6 9 79 10 278
2020 Not a person with a disability 56 18 7 2 1 5 10 88 4 3313

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 23 10 8 6 0 1 76 14 277
2020 Not a person with a disability 61 24 8 4 2 0 0 86 6 3312
2019 Person with a disability 45 23 15 8 8 1 0 69 16 212
2019 Not a person with a disability 57 25 9 5 4 0 0 83 9 3554
2018 Person with a disability 42 26 11 11 9 0 1 69 20 182
2018 Not a person with a disability 54 27 9 5 4 0 0 81 10 3206
2017 Person with a disability 40 22 12 10 13 2 1 64 24 191
2017 Not a person with a disability 55 27 9 5 4 0 0 82 9 3345
2014 Person with a disability 44 22 12 11 10 1 1 67 21 169
2014 Not a person with a disability 51 30 9 6 4 0 0 82 10 3359
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 19 11 11 8 11 0 66 21 279
2020 Not a person with a disability 41 29 12 5 3 9 0 77 9 3306
2019 Person with a disability 27 27 16 11 10 9 1 59 23 211
2019 Not a person with a disability 34 32 14 8 5 7 0 72 14 3531
2018 Person with a disability 29 23 12 10 16 9 1 58 29 184
2018 Not a person with a disability 33 31 16 8 6 6 0 68 15 3231
2017 Person with a disability 18 33 16 11 12 10 2 57 26 191
2017 Not a person with a disability 31 32 16 7 7 8 0 68 15 3350
2014 Person with a disability 18 33 14 15 11 8 0 56 28 169
2014 Not a person with a disability 27 35 16 7 5 10 0 68 14 3357

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 24 14 14 9 5 0 62 23 278
2020 Not a person with a disability 37 34 14 8 4 3 0 73 12 3301
2019 Person with a disability 24 31 15 12 11 5 1 59 25 212
2019 Not a person with a disability 32 33 16 10 7 3 0 67 17 3527
2018 Person with a disability 24 24 15 15 18 3 1 50 34 184
2018 Not a person with a disability 29 33 17 11 8 2 0 63 20 3226
2017 Person with a disability 16 31 19 14 12 7 1 51 28 190
2017 Not a person with a disability 28 32 19 10 8 2 0 62 19 3349
2014 Person with a disability 19 32 12 21 13 3 0 52 35 169
2014 Not a person with a disability 24 35 18 12 7 3 0 61 20 3357

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 24 16 18 9 7 0 53 30 278
2020 Not a person with a disability 26 33 18 11 5 5 0 64 17 3298
2019 Person with a disability 20 25 18 19 11 7 1 49 32 212
2019 Not a person with a disability 23 31 19 13 8 5 0 57 22 3529
2018 Person with a disability 17 22 19 15 19 6 1 43 37 183
2018 Not a person with a disability 21 31 20 14 9 5 0 54 25 3225
2017 Person with a disability 12 27 22 18 14 6 1 42 35 190
2017 Not a person with a disability 20 30 20 14 9 6 0 54 25 3345
2014 Person with a disability 15 30 15 19 16 5 0 48 37 169
2014 Not a person with a disability 16 33 21 16 8 6 0 52 25 3355

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 30 12 15 16 4 0 56 31 278
2020 Not a person with a disability 26 38 16 12 6 2 0 65 18 3308
2019 Person with a disability 16 28 20 17 15 3 1 46 34 209
2019 Not a person with a disability 21 32 18 16 9 3 0 55 26 3533
2018 Person with a disability 18 22 18 19 20 3 1 41 40 184
2018 Not a person with a disability 18 34 18 16 11 2 0 53 28 3230
2017 Person with a disability 13 28 20 17 15 5 1 44 34 191
2017 Not a person with a disability 20 34 17 15 10 3 0 56 26 3343
2014 Person with a disability 13 34 12 19 16 5 0 50 37 169
2014 Not a person with a disability 16 38 19 15 9 3 0 55 25 3356

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 19 13 7 3 6 1 76 10 276
2020 Not a person with a disability 51 25 13 4 2 5 1 80 6 3314
2019 Person with a disability 50 24 12 4 3 7 0 80 7 212
2019 Not a person with a disability 48 24 13 5 3 6 1 78 8 3554
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 39 15 8 5 2 0 71 13 277
2020 Not a person with a disability 33 44 14 6 2 1 0 78 8 3309
2019 Person with a disability 28 40 18 9 3 1 1 70 12 211
2019 Not a person with a disability 31 44 14 7 3 1 0 76 10 3550
2018 Person with a disability 26 41 14 13 5 1 1 68 18 180
2018 Not a person with a disability 26 44 16 9 4 1 0 71 13 3224
2017 Person with a disability 23 44 18 6 8 2 0 68 14 191
2017 Not a person with a disability 29 43 15 8 3 1 0 73 11 3350
2014 Person with a disability 19 43 17 13 5 4 0 64 18 169
2014 Not a person with a disability 25 43 18 8 3 2 0 70 12 3360

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 34 15 18 11 1 0 55 29 277
2020 Not a person with a disability 24 40 19 11 4 3 0 65 15 3285
2019 Person with a disability 13 35 19 22 8 3 1 49 31 212
2019 Not a person with a disability 19 35 20 15 7 3 0 56 23 3533

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 11 16 7 6 0 64 24 279
2020 Not a person with a disability 32 37 14 9 3 3 1 72 13 3299
2019 Person with a disability 27 26 16 16 11 2 1 55 28 212
2019 Not a person with a disability 31 36 13 10 5 3 1 70 16 3547
2018 Person with a disability 26 33 9 13 15 3 1 61 29 183
2018 Not a person with a disability 29 37 15 10 5 3 1 69 15 3222
2017 Person with a disability 28 32 12 12 13 4 1 63 25 191
2017 Not a person with a disability 32 36 13 9 5 4 1 72 15 3347
2014 Person with a disability 30 34 8 11 11 6 0 68 23 169
2014 Not a person with a disability 34 38 13 7 4 3 1 75 12 3356

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 30 19 8 5 4 0 66 14 276
2020 Not a person with a disability 38 38 15 5 2 2 0 78 7 3299
2019 Person with a disability 31 27 21 10 7 3 1 60 18 211
2019 Not a person with a disability 34 35 19 6 3 2 0 71 9 3547
2018 Person with a disability 27 36 13 9 12 2 1 65 22 181
2018 Not a person with a disability 31 38 19 6 4 2 0 70 10 3216

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 22 16 14 20 12 1 42 39 276
2020 Not a person with a disability 23 24 20 11 8 13 2 55 22 3300
2019 Person with a disability 14 17 15 18 23 10 3 36 47 212
2019 Not a person with a disability 21 22 19 12 11 12 3 50 27 3542
2018 Person with a disability 14 11 19 15 28 10 2 29 49 183
2018 Not a person with a disability 17 23 20 13 12 12 3 47 29 3223
2017 Person with a disability 12 15 14 18 31 10 1 30 55 189
2017 Not a person with a disability 16 21 19 13 14 13 5 45 32 3350
2014 Person with a disability 11 19 13 15 32 9 2 33 53 169
2014 Not a person with a disability 14 21 19 15 14 12 4 42 35 3359

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 25 21 13 12 3 0 53 26 278
2020 Not a person with a disability 31 34 16 10 5 3 0 67 16 3295
2019 Person with a disability 22 26 19 14 14 2 2 50 30 209
2019 Not a person with a disability 28 34 16 12 8 2 0 63 20 3541
2018 Person with a disability 23 24 19 14 16 3 1 49 31 179
2018 Not a person with a disability 25 34 17 13 8 2 0 61 22 3218
2017 Person with a disability 20 31 13 12 20 3 1 53 33 190
2017 Not a person with a disability 29 35 15 11 7 3 0 66 18 3346
2014 Person with a disability 15 27 15 21 16 5 0 44 40 169
2014 Not a person with a disability 24 35 17 12 8 3 0 61 21 3356

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 20 17 14 23 2 2 44 39 279
2020 Not a person with a disability 26 27 16 15 11 3 2 56 27 3310
2019 Person with a disability 17 22 16 12 27 2 4 41 42 212
2019 Not a person with a disability 25 28 15 15 14 2 2 55 30 3549
2018 Person with a disability 18 20 11 17 32 1 2 39 49 182
2018 Not a person with a disability 22 28 15 15 16 2 1 52 33 3224
2017 Person with a disability 11 22 13 12 36 2 3 35 51 191
2017 Not a person with a disability 22 27 15 16 16 3 2 51 33 3347
2014 Person with a disability 10 21 11 13 40 4 1 33 56 169
2014 Not a person with a disability 17 24 17 18 21 3 2 42 40 3358

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 23 18 10 6 1 3 64 17 279
2020 Not a person with a disability 50 23 14 6 3 1 4 77 9 3315
2019 Person with a disability 44 22 14 9 7 0 5 69 16 212
2019 Not a person with a disability 54 22 12 4 3 1 4 80 8 3550

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 18 7 6 2 3 68 13 279
2020 Not a person with a disability 51 24 14 4 2 1 3 79 7 3312
2019 Person with a disability 43 17 19 8 6 2 5 64 15 210
2019 Not a person with a disability 50 24 13 6 3 2 3 77 9 3547

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 12 8 3 3 5 5 85 6 279
2020 Not a person with a disability 76 8 4 2 2 4 3 91 4 3296
2019 Person with a disability 59 7 9 6 7 6 6 75 15 209
2019 Not a person with a disability 75 8 4 2 2 4 4 90 5 3541

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 19 14 7 6 1 3 72 14 278
2020 Not a person with a disability 77 9 4 1 1 2 7 95 2 3301
2019 Person with a disability 56 13 9 6 7 3 6 77 14 211
2019 Not a person with a disability 80 5 2 1 1 2 9 96 1 3531

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 33 16 15 6 5 0 61 22 279
2020 Not a person with a disability 25 41 18 8 3 4 0 70 11 3307
2019 Person with a disability 22 33 20 11 9 5 0 58 21 212
2019 Not a person with a disability 24 40 19 9 5 4 0 66 14 3549
2018 Person with a disability 21 28 20 13 12 4 1 52 27 183
2018 Not a person with a disability 23 37 21 9 6 4 0 63 16 3226
2017 Person with a disability 12 35 19 15 16 3 1 49 32 190
2017 Not a person with a disability 23 36 20 10 6 4 1 61 17 3346

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 34 9 14 5 1 0 71 20 279
2020 Not a person with a disability 40 38 13 4 2 2 0 80 7 3297
2019 Person with a disability 36 35 13 11 3 2 0 72 15 212
2019 Not a person with a disability 40 38 12 6 3 2 0 79 9 3529
2018 Person with a disability 41 33 9 9 5 3 0 76 14 182
2018 Not a person with a disability 45 37 11 4 2 1 0 83 6 3218
2017 Person with a disability 29 38 13 9 7 4 0 70 17 189
2017 Not a person with a disability 40 40 11 4 2 2 0 82 7 3350
2014 Person with a disability 32 34 10 14 7 1 1 68 22 169
2014 Not a person with a disability 42 38 11 4 2 3 0 82 6 3358

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 13 10 5 5 0 71 16 276
2020 Not a person with a disability 45 35 12 3 1 4 0 83 5 3304
2019 Person with a disability 44 27 16 6 2 5 0 75 8 211
2019 Not a person with a disability 49 32 10 3 2 3 0 84 5 3540
2018 Person with a disability 46 28 11 7 4 4 1 78 11 182
2018 Not a person with a disability 47 34 12 3 1 3 0 83 4 3205
2017 Person with a disability 35 32 16 6 6 5 0 71 12 191
2017 Not a person with a disability 41 35 14 3 3 4 1 80 6 3349
2014 Person with a disability 36 34 14 3 6 5 1 75 10 169
2014 Not a person with a disability 44 34 12 3 1 5 0 83 4 3356

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 29 16 7 4 8 0 71 11 278
2020 Not a person with a disability 40 34 14 4 1 6 0 79 5 3306

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 27 10 7 8 6 4 73 16 279
2020 Not a person with a disability 43 32 11 5 3 5 2 80 8 3298

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 30 13 8 3 0 0 76 11 279
2020 Not a person with a disability 58 31 7 3 2 0 0 89 4 3300
2019 Person with a disability 46 26 12 10 6 1 0 72 16 211
2019 Not a person with a disability 55 31 8 4 2 0 0 86 6 3545
2018 Person with a disability 42 32 9 9 8 0 0 74 17 183
2018 Not a person with a disability 51 34 8 4 2 0 0 86 6 3216
2017 Person with a disability 31 36 10 11 9 3 0 69 21 189
2017 Not a person with a disability 49 36 8 4 3 0 0 85 7 3348
2014 Person with a disability 38 30 12 11 9 0 0 68 20 169
2014 Not a person with a disability 48 36 9 4 2 1 0 85 6 3357

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 27 15 9 6 1 0 70 15 279
2020 Not a person with a disability 50 30 12 5 3 0 0 80 8 3298
2019 Person with a disability 36 25 21 8 8 2 0 62 16 212
2019 Not a person with a disability 46 30 14 6 4 1 0 76 10 3540
2018 Person with a disability 36 30 14 11 9 1 0 66 20 183
2018 Not a person with a disability 41 32 16 6 4 1 0 74 10 3209
2017 Person with a disability 27 28 18 13 11 2 0 56 25 189
2017 Not a person with a disability 40 32 16 6 5 1 0 73 11 3341
2014 Person with a disability 24 28 21 14 11 2 0 53 26 169
2014 Not a person with a disability 34 37 15 8 5 1 0 72 13 3360

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 15 9 6 0 0 69 16 278
2020 Not a person with a disability 48 33 11 6 2 0 0 81 8 3283
2019 Person with a disability 37 26 19 10 6 1 0 64 17 211
2019 Not a person with a disability 43 33 12 7 4 0 0 77 11 3536
2018 Person with a disability 34 29 12 16 8 1 0 64 24 182
2018 Not a person with a disability 39 35 15 6 4 0 0 74 11 3199
2017 Person with a disability 28 28 17 15 11 2 1 57 26 189
2017 Not a person with a disability 38 35 14 7 4 0 0 74 11 3348
2014 Person with a disability 24 33 18 14 10 2 0 58 24 169
2014 Not a person with a disability 33 38 15 8 4 0 0 72 12 3358

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 20 22 11 12 2 1 54 24 279
2020 Not a person with a disability 40 26 17 9 5 3 1 68 14 3308
2019 Person with a disability 35 19 16 13 10 6 1 58 25 212
2019 Not a person with a disability 38 24 19 9 6 3 1 64 16 3548
2018 Person with a disability 28 22 17 13 15 4 1 53 30 182
2018 Not a person with a disability 34 25 19 11 7 3 0 61 19 3220
2017 Person with a disability 27 21 18 11 19 3 1 50 32 188
2017 Not a person with a disability 33 26 19 11 7 4 1 62 19 3351
2014 Person with a disability 26 22 15 14 17 5 1 51 32 169
2014 Not a person with a disability 31 26 20 11 8 4 1 60 20 3359
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 34 29 37 278
2020 Not a person with a disability 25 39 35 3311
2019 Person with a disability 32 30 38 212
2019 Not a person with a disability 30 35 35 3560
2018 Person with a disability 31 27 42 184
2018 Not a person with a disability 29 37 35 3227
2017 Person with a disability 38 24 38 191
2017 Not a person with a disability 27 39 34 3353
2014 Person with a disability 32 33 35 169
2014 Not a person with a disability 27 39 34 3360

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 15 20 43 5 5 11 97
2020 Not a person with a disability 14 32 38 4 6 6 841
2019 Person with a disability 12 26 37 3 16 6 66
2019 Not a person with a disability 12 29 40 5 7 7 1053
2018 Person with a disability 14 18 49 7 6 7 57
2018 Not a person with a disability 12 26 42 5 7 8 926
2017 Person with a disability 17 18 41 9 5 9 72
2017 Not a person with a disability 15 24 40 6 8 8 913
2014 Person with a disability 24 12 34 11 9999 19 54
2014 Not a person with a disability 19 25 38 9 9999 9 918
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 278
2020 Not a person with a disability 8 92 3311
2019 Person with a disability 26 74 211
2019 Not a person with a disability 13 87 3551
2018 Person with a disability 28 72 184
2018 Not a person with a disability 11 89 3228

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 48
2020 Not a person with a disability 43 57 269
2019 Person with a disability 57 43 58
2019 Not a person with a disability 49 51 451
2018 Person with a disability 67 33 53
2018 Not a person with a disability 50 50 364

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 77 23 48
2020 Not a person with a disability 64 36 269
2019 Person with a disability 62 38 58
2019 Not a person with a disability 61 39 451
2018 Person with a disability 53 47 53
2018 Not a person with a disability 64 36 364

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 58
2019 Not a person with a disability 8 92 451

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 48
2020 Not a person with a disability 0 100 269
2019 Person with a disability 0 100 58
2019 Not a person with a disability 0 100 451

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 58
2019 Not a person with a disability 4 96 451
2018 Person with a disability 11 89 53
2018 Not a person with a disability 4 96 364

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 48
2020 Not a person with a disability 45 55 269
2019 Person with a disability 46 54 57
2019 Not a person with a disability 34 66 441
2018 Person with a disability 40 60 53
2018 Not a person with a disability 38 62 364

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 48
2020 Not a person with a disability 38 62 269
2019 Person with a disability 54 46 57
2019 Not a person with a disability 39 61 441
2018 Person with a disability 37 63 53
2018 Not a person with a disability 35 65 364

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 48
2020 Not a person with a disability 45 55 269
2019 Person with a disability 67 33 57
2019 Not a person with a disability 45 55 441
2018 Person with a disability 61 39 53
2018 Not a person with a disability 41 59 364

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 48
2020 Not a person with a disability 42 58 269
2019 Person with a disability 56 44 57
2019 Not a person with a disability 37 63 441
2018 Person with a disability 36 64 53
2018 Not a person with a disability 36 64 364

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 48
2020 Not a person with a disability 27 73 269
2019 Person with a disability 44 56 57
2019 Not a person with a disability 28 72 441
2018 Person with a disability 42 58 53
2018 Not a person with a disability 26 74 364

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 48
2020 Not a person with a disability 58 42 269
2019 Person with a disability 46 54 57
2019 Not a person with a disability 51 49 441
2018 Person with a disability 51 49 53
2018 Not a person with a disability 50 50 364

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 48
2020 Not a person with a disability 31 69 269
2019 Person with a disability 36 64 57
2019 Not a person with a disability 31 69 441
2018 Person with a disability 35 65 53
2018 Not a person with a disability 26 74 364

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 57
2019 Not a person with a disability 6 94 441
2018 Person with a disability 17 83 53
2018 Not a person with a disability 7 93 364

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 48
2020 Not a person with a disability 7 93 269
2019 Person with a disability 16 84 57
2019 Not a person with a disability 9 91 441
2018 Person with a disability 9 91 53
2018 Not a person with a disability 8 92 364

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 48
2020 Not a person with a disability 50 50 269
2019 Person with a disability 66 34 57
2019 Not a person with a disability 45 55 441
2018 Person with a disability 40 60 53
2018 Not a person with a disability 41 59 364

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 48
2020 Not a person with a disability 21 79 269
2019 Person with a disability 32 68 57
2019 Not a person with a disability 23 77 441
2018 Person with a disability 20 80 53
2018 Not a person with a disability 24 76 364

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 22 78 57
2019 Not a person with a disability 14 86 441
2018 Person with a disability 20 80 53
2018 Not a person with a disability 14 86 364

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 48
2020 Not a person with a disability 55 45 269
2019 Person with a disability 59 41 56
2019 Not a person with a disability 56 44 433
2018 Person with a disability 50 50 53
2018 Not a person with a disability 53 47 365

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 48
2020 Not a person with a disability 23 77 269
2019 Person with a disability 34 66 56
2019 Not a person with a disability 29 71 433

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 56
2019 Not a person with a disability 9 91 433

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 48
2020 Not a person with a disability 11 89 269
2019 Person with a disability 18 82 56
2019 Not a person with a disability 12 88 433
2018 Person with a disability 20 80 53
2018 Not a person with a disability 10 90 365

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 48
2020 Not a person with a disability 11 89 269
2019 Person with a disability 12 88 56
2019 Not a person with a disability 11 89 433
2018 Person with a disability 12 88 53
2018 Not a person with a disability 7 93 365

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 56
2019 Not a person with a disability 4 96 433

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 48
2020 Not a person with a disability 13 87 269
2018 Person with a disability 20 80 53
2018 Not a person with a disability 13 87 365

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 48
2020 Not a person with a disability 7 93 269
2019 Person with a disability 26 74 56
2019 Not a person with a disability 11 89 433

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 48
2020 Not a person with a disability 30 70 269
2019 Person with a disability 21 79 56
2019 Not a person with a disability 26 74 433
2018 Person with a disability 22 78 53
2018 Not a person with a disability 29 71 365

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 50
2019 Not a person with a disability 8 92 414

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 50
2019 Not a person with a disability 21 79 414
2018 Person with a disability 26 74 50
2018 Not a person with a disability 21 79 353

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 12 88 50
2018 Not a person with a disability 7 93 353

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 14 86 50
2019 Not a person with a disability 13 87 414
2018 Person with a disability 12 88 50
2018 Not a person with a disability 9 91 353

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 50
2019 Not a person with a disability 13 87 414
2018 Person with a disability 12 88 50
2018 Not a person with a disability 11 89 353

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 27 73 50
2018 Not a person with a disability 10 90 353

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 50
2019 Not a person with a disability 12 88 414
2018 Person with a disability 10 90 50
2018 Not a person with a disability 14 86 353

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 44 56 50
2019 Not a person with a disability 33 67 414
2018 Person with a disability 44 56 50
2018 Not a person with a disability 31 69 353

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 12 88 50
2019 Not a person with a disability 9 91 414
2018 Person with a disability 14 86 50
2018 Not a person with a disability 10 90 353

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 70 30 50
2019 Not a person with a disability 45 55 414
2018 Person with a disability 64 36 50
2018 Not a person with a disability 46 54 353

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 58 42 50
2019 Not a person with a disability 50 50 414
2018 Person with a disability 62 38 50
2018 Not a person with a disability 52 48 353

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 50
2019 Not a person with a disability 13 87 414
2018 Person with a disability 14 86 50
2018 Not a person with a disability 15 85 353

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 14 15 12 7 31 6 46 30 278
2020 Not a person with a disability 19 15 16 4 3 35 8 60 12 3305
2019 Person with a disability 12 12 16 12 15 26 7 36 41 212
2019 Not a person with a disability 18 15 18 6 6 29 9 52 19 3548
2018 Person with a disability 14 14 20 13 15 22 2 37 37 183
2018 Not a person with a disability 16 16 20 5 5 30 8 51 16 3225
2017 Person with a disability 9 13 22 9 19 21 6 31 39 191
2017 Not a person with a disability 15 16 17 5 5 32 10 53 18 3355
2014 Person with a disability 14 13 27 7 13 18 7 37 27 169
2014 Not a person with a disability 16 16 18 5 4 33 9 55 15 3360

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 22 18 8 6 14 0 63 16 277
2020 Not a person with a disability 36 30 16 3 2 11 1 76 7 3303
2019 Person with a disability 27 21 17 13 9 12 1 56 25 211
2019 Not a person with a disability 34 31 14 5 4 10 1 73 11 3551
2018 Person with a disability 21 33 18 10 9 9 1 60 20 182
2018 Not a person with a disability 31 30 17 5 4 11 1 70 11 3227
2017 Person with a disability 21 21 18 12 14 12 2 48 31 190
2017 Not a person with a disability 27 29 18 6 4 14 2 68 11 3353
2014 Person with a disability 26 27 19 10 10 9 1 58 21 169
2014 Not a person with a disability 28 30 18 5 3 15 1 69 9 3359
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 277
2020 Not a person with a disability 6 94 3309
2019 Person with a disability 19 81 212
2019 Not a person with a disability 6 94 3551
2018 Person with a disability 19 81 182
2018 Not a person with a disability 6 94 3226

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 40
2020 Not a person with a disability 33 67 195
2019 Person with a disability 42 58 42
2019 Not a person with a disability 39 61 191
2018 Person with a disability 36 64 36
2018 Not a person with a disability 29 71 200

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 69 31 40
2020 Not a person with a disability 77 23 195
2019 Person with a disability 69 31 42
2019 Not a person with a disability 73 27 191
2018 Person with a disability 83 17 36
2018 Not a person with a disability 82 18 200

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 42
2019 Not a person with a disability 5 95 191
2018 Person with a disability 0 100 36
2018 Not a person with a disability 5 95 200

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 40
2020 Not a person with a disability 0 100 195

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 40
2020 Not a person with a disability 8 92 195
2019 Person with a disability 14 86 42
2019 Not a person with a disability 7 93 191

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 40
2020 Not a person with a disability 26 74 195
2019 Person with a disability 14 86 42
2019 Not a person with a disability 27 73 184

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 40
2020 Not a person with a disability 21 79 195
2019 Person with a disability 12 88 42
2019 Not a person with a disability 20 80 184

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 40
2020 Not a person with a disability 3 97 195
2019 Person with a disability 0 100 42
2019 Not a person with a disability 3 97 184

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 40
2020 Not a person with a disability 34 66 195
2019 Person with a disability 35 65 42
2019 Not a person with a disability 33 67 184
2018 Person with a disability 37 63 36
2018 Not a person with a disability 35 65 200

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 40
2020 Not a person with a disability 31 69 195
2019 Person with a disability 25 75 42
2019 Not a person with a disability 25 75 184
2018 Person with a disability 25 75 36
2018 Not a person with a disability 26 74 200

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 36
2018 Not a person with a disability 5 95 200

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 40
2020 Not a person with a disability 18 82 195
2019 Person with a disability 11 89 42
2019 Not a person with a disability 12 88 184
2018 Person with a disability 17 83 36
2018 Not a person with a disability 13 87 200

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 64 36 42
2019 Not a person with a disability 3 97 184
2018 Person with a disability 58 42 36
2018 Not a person with a disability 3 97 200

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 40
2020 Not a person with a disability 0 100 195
2019 Person with a disability 0 100 42
2019 Not a person with a disability 0 100 184
2018 Person with a disability 0 100 36
2018 Not a person with a disability 0 100 200

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 20 80 36
2018 Not a person with a disability 17 83 200

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 40
2020 Not a person with a disability 26 74 195
2019 Person with a disability 38 62 42
2019 Not a person with a disability 29 71 180
2018 Person with a disability 47 53 36
2018 Not a person with a disability 24 76 200

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 40
2020 Not a person with a disability 10 90 195
2019 Person with a disability 26 74 42
2019 Not a person with a disability 13 87 180
2018 Person with a disability 16 84 36
2018 Not a person with a disability 12 88 200

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 40
2020 Not a person with a disability 4 96 195
2019 Person with a disability 18 82 42
2019 Not a person with a disability 11 89 180
2018 Person with a disability 19 81 36
2018 Not a person with a disability 6 94 200

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 40
2020 Not a person with a disability 10 90 195

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 42
2019 Not a person with a disability 5 95 180

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 40
2020 Not a person with a disability 52 48 195
2019 Person with a disability 40 60 42
2019 Not a person with a disability 51 49 180
2018 Person with a disability 34 66 36
2018 Not a person with a disability 58 42 200

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 33
2018 Not a person with a disability 5 95 194

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 33
2018 Not a person with a disability 21 79 194

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 33
2018 Not a person with a disability 3 97 194

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 33
2018 Not a person with a disability 4 96 194

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 33
2018 Not a person with a disability 13 87 194

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 39 61 33
2018 Not a person with a disability 26 74 194

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 14 86 33
2018 Not a person with a disability 5 95 194

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 67 33 33
2018 Not a person with a disability 40 60 194

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 67 33 33
2018 Not a person with a disability 57 43 194

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 14 16 6 6 37 4 52 21 279
2020 Not a person with a disability 20 15 17 2 2 38 7 63 7 3304
2019 Person with a disability 13 15 20 6 10 29 9 44 24 212
2019 Not a person with a disability 19 15 19 3 2 34 9 59 9 3541
2018 Person with a disability 17 12 24 5 9 28 5 43 21 183
2018 Not a person with a disability 19 15 19 3 3 35 7 57 9 3215
2017 Person with a disability 10 17 20 7 12 29 6 41 29 190
2017 Not a person with a disability 16 15 17 2 2 38 9 59 9 3351
2014 Person with a disability 15 15 20 7 9 29 5 45 25 168
2014 Not a person with a disability 16 15 18 2 2 39 9 59 7 3358

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 24 16 6 4 14 1 69 12 278
2020 Not a person with a disability 37 31 15 2 2 11 1 78 5 3301
2019 Person with a disability 28 25 17 9 6 11 4 62 18 212
2019 Not a person with a disability 37 30 15 3 2 12 2 77 6 3548
2018 Person with a disability 28 29 19 5 9 9 2 64 15 184
2018 Not a person with a disability 33 30 18 3 3 12 1 73 6 3213
2017 Person with a disability 22 25 18 6 10 15 3 58 20 188
2017 Not a person with a disability 31 29 17 3 2 17 2 74 6 3347
2014 Person with a disability 28 19 19 5 9 19 2 58 18 168
2014 Not a person with a disability 29 29 17 2 2 19 2 74 5 3357
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 21 15 11 12 0 2 61 24 279
2020 Not a person with a disability 44 24 15 8 7 0 2 69 16 3313

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 29 18 13 7 0 0 62 20 276
2020 Not a person with a disability 41 29 16 7 5 1 1 71 12 3302
2019 Person with a disability 23 23 18 14 19 0 4 47 34 211
2019 Not a person with a disability 28 29 20 12 11 0 1 57 23 3551
2018 Person with a disability 17 26 15 19 19 1 2 45 40 180
2018 Not a person with a disability 25 26 22 13 12 0 2 52 25 3219
2017 Person with a disability 18 17 18 16 28 1 2 36 46 189
2017 Not a person with a disability 24 23 21 14 15 0 2 48 31 3345

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 21 28 17 15 0 0 40 32 279
2020 Not a person with a disability 19 28 26 15 10 1 0 48 26 3306
2019 Person with a disability 21 26 24 17 9 0 2 48 27 211
2019 Not a person with a disability 22 29 26 14 8 0 1 52 22 3548
2018 Person with a disability 15 25 23 20 17 0 0 40 38 183
2018 Not a person with a disability 17 27 29 16 10 0 1 44 26 3228
2017 Person with a disability 14 25 25 19 16 1 2 40 35 190
2017 Not a person with a disability 19 28 27 15 10 0 1 47 25 3350

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 26 23 12 11 1 1 53 24 279
2020 Not a person with a disability 29 29 21 13 7 0 1 58 21 3298
2019 Person with a disability 27 34 17 14 5 0 3 63 20 210
2019 Not a person with a disability 28 31 23 10 6 0 1 60 17 3525
2018 Person with a disability 20 27 21 17 14 0 1 48 31 183
2018 Not a person with a disability 23 30 25 13 8 0 1 53 21 3218
2017 Person with a disability 19 29 22 10 16 1 3 49 27 191
2017 Not a person with a disability 25 30 23 12 8 0 2 56 20 3338

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 22 20 15 17 0 1 46 33 274
2020 Not a person with a disability 27 25 21 14 10 1 1 54 25 3298
2019 Person with a disability 23 25 19 14 16 1 3 50 31 209
2019 Not a person with a disability 25 26 22 14 11 1 1 52 25 3534
2018 Person with a disability 18 24 15 21 19 1 2 43 42 184
2018 Not a person with a disability 22 25 24 16 12 1 2 48 28 3219
2017 Person with a disability 20 20 21 17 18 1 3 42 37 189
2017 Not a person with a disability 24 25 22 15 11 1 2 50 27 3352

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 23 13 8 7 0 7 69 16 277
2020 Not a person with a disability 43 25 15 8 6 0 3 71 14 3299
2019 Person with a disability 48 24 9 3 7 0 9 80 11 209
2019 Not a person with a disability 52 23 12 5 3 1 4 79 9 3538
2018 Person with a disability 41 20 12 8 7 1 11 69 16 184
2018 Not a person with a disability 46 23 15 6 4 1 6 73 11 3204
2017 Person with a disability 35 27 12 7 8 2 8 70 17 189
2017 Not a person with a disability 43 24 14 6 4 1 9 74 10 3354

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 22 22 16 17 0 0 45 33 278
2020 Not a person with a disability 28 29 21 12 9 0 1 57 21 3301
2019 Person with a disability 31 25 17 11 13 0 1 57 25 212
2019 Not a person with a disability 36 29 19 9 6 0 1 66 15 3543
2018 Person with a disability 26 25 20 12 16 0 1 51 29 184
2018 Not a person with a disability 32 27 22 10 8 0 1 60 18 3221
2017 Person with a disability 19 24 26 13 16 1 2 43 30 190
2017 Not a person with a disability 32 30 19 11 6 0 1 63 18 3341

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 19 17 12 12 0 9 54 27 277
2020 Not a person with a disability 35 22 18 10 9 0 6 61 20 3306

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 18 13 7 1 1 62 20 279
2020 Not a person with a disability 37 33 18 7 3 1 2 72 10 3299
2019 Person with a disability 26 26 23 14 8 3 1 54 22 211
2019 Not a person with a disability 31 34 21 8 4 1 1 66 13 3543
2018 Person with a disability 20 26 25 20 7 0 2 47 28 184
2018 Not a person with a disability 27 34 22 10 5 1 1 62 15 3208
2017 Person with a disability 18 27 22 13 15 1 4 47 30 190
2017 Not a person with a disability 29 32 21 10 5 1 2 63 16 3342

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 29 22 10 12 0 0 56 23 278
2020 Not a person with a disability 30 33 21 10 5 1 1 64 15 3293
2019 Person with a disability 26 26 24 14 6 0 2 54 21 211
2019 Not a person with a disability 28 32 23 11 5 0 1 61 16 3549
2018 Person with a disability 15 24 26 19 13 1 2 40 33 184
2018 Not a person with a disability 23 32 24 12 6 1 1 57 19 3207
2017 Person with a disability 14 27 29 12 13 2 3 43 27 190
2017 Not a person with a disability 24 32 22 13 6 0 2 58 20 3340

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 20 10 11 0 0 60 21 275
2020 Not a person with a disability 37 32 17 9 5 1 1 70 13 3300
2019 Person with a disability 23 28 26 14 8 0 2 52 22 210
2019 Not a person with a disability 33 31 19 10 6 1 1 64 16 3538
2018 Person with a disability 24 23 21 20 11 0 1 47 31 183
2018 Not a person with a disability 29 32 21 10 7 0 1 62 17 3207
2017 Person with a disability 24 25 21 11 14 3 2 52 26 190
2017 Not a person with a disability 30 31 20 11 6 0 2 62 17 3345

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 24 16 8 9 0 0 66 18 278
2020 Not a person with a disability 50 25 12 6 5 1 1 77 11 3296
2019 Person with a disability 37 23 16 12 10 0 2 61 23 211
2019 Not a person with a disability 46 26 14 7 5 1 1 73 13 3544

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 27 25 10 12 0 0 52 23 278
2020 Not a person with a disability 28 32 23 11 6 0 1 60 16 3303

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 31 17 11 13 0 1 59 24 279
2020 Not a person with a disability 30 33 21 10 5 0 1 64 15 3302
2019 Person with a disability 32 28 25 8 6 0 2 61 14 208
2019 Not a person with a disability 37 30 19 8 4 0 1 68 13 3537
2018 Person with a disability 26 24 26 11 11 1 1 51 22 183
2018 Not a person with a disability 29 33 21 10 5 1 1 63 15 3187
2017 Person with a disability 25 27 16 15 14 1 2 54 29 190
2017 Not a person with a disability 32 33 19 9 5 1 2 67 14 3334

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 33 18 5 7 0 4 69 12 276
2020 Not a person with a disability 47 29 14 5 2 0 1 78 8 3286
2019 Person with a disability 48 23 13 6 9 0 1 72 16 209
2019 Not a person with a disability 57 23 11 5 3 0 2 82 8 3529
2018 Person with a disability 40 20 19 7 11 1 3 62 18 184
2018 Not a person with a disability 55 22 11 5 3 0 3 80 9 3195
2017 Person with a disability 40 18 17 13 8 1 3 60 22 191
2017 Not a person with a disability 59 21 11 5 2 0 2 82 7 3347

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 29 30 10 8 0 1 51 19 277
2020 Not a person with a disability 30 34 22 8 5 0 0 65 13 3291

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 23 11 5 6 2 2 76 12 278
2020 Not a person with a disability 70 16 6 2 1 1 4 91 3 3286
2019 Person with a disability 50 19 12 5 9 1 4 73 15 211
2019 Not a person with a disability 77 10 4 1 1 1 7 94 2 3539
2018 Person with a disability 46 17 14 7 11 2 3 67 19 184
2018 Not a person with a disability 72 13 5 2 1 1 5 91 3 3198

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 13 9 3 4 2 2 84 7 278
2020 Not a person with a disability 80 9 4 2 2 1 3 92 4 3297
2019 Person with a disability 55 15 9 5 12 1 4 73 17 210
2019 Not a person with a disability 73 12 5 3 4 1 3 88 7 3536
2018 Person with a disability 46 21 12 7 9 2 3 70 17 184
2018 Not a person with a disability 71 11 6 3 3 1 4 87 7 3203
2017 Person with a disability 49 16 9 12 8 3 4 69 21 190
2017 Not a person with a disability 73 11 5 3 3 1 4 88 7 3352

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 28 5 2 1 0 1 92 3 278
2020 Not a person with a disability 72 19 5 2 1 0 2 92 3 3286
2019 Person with a disability 45 27 12 5 6 0 4 75 12 207
2019 Not a person with a disability 59 25 9 3 2 0 1 85 5 3532
2018 Person with a disability 42 25 15 11 5 1 1 68 17 181
2018 Not a person with a disability 57 25 10 3 2 0 2 84 6 3211
2017 Person with a disability 43 25 16 6 4 1 4 72 11 189
2017 Not a person with a disability 58 25 8 3 2 0 3 86 5 3348

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 17 10 6 6 0 2 77 12 279
2020 Not a person with a disability 70 16 6 4 2 0 1 88 6 3290
2019 Person with a disability 51 17 13 7 9 1 4 70 17 209
2019 Not a person with a disability 62 18 9 5 4 0 1 82 9 3528
2018 Person with a disability 39 24 14 11 10 1 2 65 21 180
2018 Not a person with a disability 57 20 10 6 5 0 2 79 11 3196
2017 Person with a disability 40 17 15 16 10 1 2 58 27 190
2017 Not a person with a disability 60 19 9 6 4 0 3 81 10 3346

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 10 3 1 1 0 31 94 2 277
2020 Not a person with a disability 63 12 4 1 1 0 19 93 2 3290
2019 Person with a disability 54 8 2 0 3 1 32 93 5 207
2019 Not a person with a disability 59 12 5 2 1 0 20 90 3 3513
2018 Person with a disability 40 15 3 2 1 1 40 91 5 179
2018 Not a person with a disability 53 13 5 2 1 0 25 89 4 3184
2017 Person with a disability 53 8 3 3 0 1 31 90 5 190
2017 Not a person with a disability 54 13 5 2 1 0 25 89 4 3342

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 17 8 4 3 0 4 85 6 279
2020 Not a person with a disability 72 18 5 1 0 1 3 93 2 3303
2019 Person with a disability 66 16 7 3 1 1 6 88 4 210
2019 Not a person with a disability 71 16 6 1 1 0 4 91 3 3524
2018 Person with a disability 55 22 9 2 2 0 9 86 5 179
2018 Not a person with a disability 65 19 8 2 1 0 5 89 3 3196
2017 Person with a disability 61 16 8 3 1 1 11 87 4 187
2017 Not a person with a disability 66 19 6 2 1 0 6 90 3 3336

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 16 7 5 5 1 1 83 10 277
2020 Not a person with a disability 74 14 6 2 2 1 2 90 4 3306
2019 Person with a disability 69 10 7 4 3 1 5 85 8 210
2019 Not a person with a disability 76 12 5 2 3 0 3 90 5 3534
2018 Person with a disability 64 14 7 6 4 3 3 83 10 183
2018 Not a person with a disability 72 14 5 2 2 0 4 90 5 3212
2017 Person with a disability 53 18 9 6 7 1 6 76 15 191
2017 Not a person with a disability 70 15 5 3 2 0 4 89 5 3349

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 32 21 12 7 0 2 58 20 276
2020 Not a person with a disability 46 29 15 5 2 0 1 77 8 3305
2019 Person with a disability 35 27 17 8 8 0 4 65 17 208
2019 Not a person with a disability 55 25 12 4 2 0 2 83 5 3534
2018 Person with a disability 35 22 26 7 8 0 2 58 15 182
2018 Not a person with a disability 49 26 15 4 2 0 3 78 7 3209
2017 Person with a disability 30 27 20 11 9 1 3 59 20 189
2017 Not a person with a disability 52 27 13 4 1 0 3 82 5 3343

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 38 28 10 6 0 0 56 16 279
2020 Not a person with a disability 29 41 21 6 3 0 0 70 9 3308

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 28 37 19 8 0 0 36 27 277
2020 Not a person with a disability 16 35 33 12 4 0 0 51 16 3311
2019 Person with a disability 12 25 36 15 11 0 0 37 26 212
2019 Not a person with a disability 18 36 33 10 3 0 0 54 13 3554
2018 Person with a disability 9 22 36 21 12 0 0 31 33 182
2018 Not a person with a disability 15 34 34 13 4 0 0 49 17 3232
2017 Person with a disability 5 19 36 22 16 1 1 24 39 190
2017 Not a person with a disability 13 33 34 14 4 0 0 47 19 3349

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 25 33 19 6 0 0 25 42 276
2020 Not a person with a disability 9 18 37 24 10 0 0 35 27 3305
2019 Person with a disability 16 20 36 19 8 0 1 27 37 208
2019 Not a person with a disability 8 15 39 27 12 0 0 39 22 3523
2018 Person with a disability 16 26 34 15 10 0 0 25 41 182
2018 Not a person with a disability 8 19 37 25 12 0 0 37 26 3193
2017 Person with a disability 17 32 25 18 5 1 1 24 51 190
2017 Not a person with a disability 7 18 38 25 12 0 1 37 25 3347

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 33 11 7 5 1 0 77 12 278
2020 Not a person with a disability 50 37 8 2 1 1 0 88 3 3307
2019 Person with a disability 33 41 14 6 3 4 0 77 9 211
2019 Not a person with a disability 41 38 12 5 2 2 0 80 7 3546
2018 Person with a disability 38 35 14 5 6 1 0 74 11 184
2018 Not a person with a disability 41 38 12 4 2 2 0 81 7 3221
2017 Person with a disability 19 39 16 9 12 4 0 61 22 189
2017 Not a person with a disability 30 41 15 6 4 4 0 74 10 3347

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 27 12 14 9 3 0 64 24 277
2020 Not a person with a disability 40 34 13 7 3 3 0 76 11 3299

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 24 10 12 16 2 0 62 28 277
2020 Not a person with a disability 41 29 11 11 6 2 1 71 17 3302

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 21 14 7 7 4 0 71 14 277
2020 Not a person with a disability 52 27 11 4 2 3 1 83 6 3289

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 25 13 15 11 3 0 60 27 277
2020 Not a person with a disability 39 34 14 8 4 1 0 74 12 3308
2019 Person with a disability 23 32 14 16 14 2 0 56 30 210
2019 Not a person with a disability 32 35 15 10 6 1 0 68 16 3551
2018 Person with a disability 23 28 18 17 14 1 0 51 31 184
2018 Not a person with a disability 29 36 16 10 6 2 0 67 17 3230
2017 Person with a disability 11 30 17 21 16 4 0 43 39 190
2017 Not a person with a disability 23 39 17 10 8 2 0 64 18 3343

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 37 12 8 5 2 0 75 12 279
2020 Not a person with a disability 39 42 11 7 1 1 0 81 8 3313

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 36 13 7 7 4 1 72 15 277
2020 Not a person with a disability 37 39 12 8 2 1 0 77 10 3296

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 17 12 7 3 1 63 20 274
2020 Not a person with a disability 33 39 18 6 2 1 1 73 8 3284

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 27 15 4 5 4 2 75 9 278
2020 Not a person with a disability 47 35 11 3 1 2 1 84 4 3296

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 14 2 1 1 7 1 95 2 277
2020 Not a person with a disability 73 18 4 1 0 4 1 95 1 3302

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 31 9 6 3 1 0 83 8 279
2020 Not a person with a disability 55 33 6 3 1 2 0 90 3 3301

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 25 11 10 6 1 0 73 16 277
2020 Not a person with a disability 51 29 8 6 3 1 0 82 10 3300

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 25 12 7 5 1 0 76 12 278
2020 Not a person with a disability 59 27 8 3 1 2 0 88 4 3304

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 41 9 11 5 0 0 75 16 58
2020 Not a person with a disability 26 50 12 9 2 1 1 77 11 877
2019 Person with a disability 21 43 22 3 10 0 0 64 13 29
2019 Not a person with a disability 25 46 12 10 3 2 2 74 14 895

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 97 3 58
2020 Not a person with a disability 98 2 878

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 25 18 25 14 0 0 43 39 56
2020 Not a person with a disability 21 36 19 16 8 0 0 57 24 859
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 278
2020 Not a person with a disability 8 92 3303

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 277
2020 Not a person with a disability 8 92 3302
2019 Person with a disability 51 49 210
2019 Not a person with a disability 11 89 3548
2017 Person with a disability 58 42 191
2017 Not a person with a disability 14 86 3351
2014 Person with a disability 56 44 168
2014 Not a person with a disability 11 89 3353

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 91 9 112
2020 Not a person with a disability 26 74 253

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 78 22 112
2020 Not a person with a disability 76 24 254
2019 Person with a disability 77 23 108
2019 Not a person with a disability 81 19 402
2017 Person with a disability 77 23 112
2017 Not a person with a disability 80 20 465
2014 Person with a disability 84 16 94
2014 Not a person with a disability 80 20 358

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 39 6 6 7 0 1 81 13 85
2020 Not a person with a disability 44 38 8 6 1 0 3 84 8 193
2019 Person with a disability 55 25 4 9 6 0 0 81 15 82
2019 Not a person with a disability 55 29 4 8 3 0 2 85 11 320
2017 Person with a disability 45 34 7 11 2 0 0 79 14 87
2017 Not a person with a disability 55 34 6 4 2 0 0 89 6 370
2014 Person with a disability 52 32 5 9 1 0 0 84 10 79
2014 Not a person with a disability 58 27 8 5 2 1 0 85 7 286

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 25 11 9 5 2 1 74 15 279
2020 Not a person with a disability 47 32 9 4 2 3 3 84 6 3304
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 45 19 1 57 43 278
2020 Not a person with a disability 25 56 18 1 69 31 3315

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 95
2020 Not a person with a disability 45 55 830

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 20 9 21 26 1 9 37 53 94
2020 Not a person with a disability 15 25 15 18 20 1 6 43 41 830

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 13 16 16 38 1 7 24 59 95
2020 Not a person with a disability 9 20 13 22 31 1 3 30 56 829

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 16 12 9 8 3 13 66 20 277
2020 Not a person with a disability 46 16 12 7 5 2 11 72 14 3304
2019 Person with a disability 31 20 12 10 14 2 11 59 28 209
2019 Not a person with a disability 41 18 14 10 10 1 7 64 21 3470
2018 Person with a disability 35 11 13 12 17 1 11 53 33 184
2018 Not a person with a disability 41 17 14 9 10 1 9 64 21 3225
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