2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 46 4 11 2 0 0 83 13 2246
2020 First official language - French 40 44 5 9 2 0 0 84 11 1363

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 12 2 1 1 0 1 96 2 2239
2020 First official language - French 61 27 6 3 2 1 0 89 5 1360
2017 First official language - English 79 16 2 2 0 1 1 96 2 2099
2017 First official language - French 53 31 6 6 3 1 0 86 8 1465
2014 First official language - English 77 16 4 1 1 0 1 94 2 2120
2014 First official language - French 50 33 8 5 2 1 0 84 8 1422

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 39 9 13 4 0 1 73 17 2238
2020 First official language - French 34 37 13 12 4 0 1 72 15 1362
2019 First official language - English 47 31 6 10 5 0 0 78 15 2323
2019 First official language - French 48 34 7 7 3 0 0 82 11 1458
2017 First official language - English 47 31 6 9 6 0 0 78 15 2101
2017 First official language - French 44 36 8 7 5 0 0 80 12 1469
2014 First official language - English 49 30 7 9 5 0 0 80 14 2117
2014 First official language - French 44 38 7 7 3 0 0 82 11 1421

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 11 10 3 0 1 76 13 2235
2020 First official language - French 39 38 13 7 3 0 1 78 9 1355
2019 First official language - English 30 40 11 13 5 0 1 70 18 2308
2019 First official language - French 35 40 12 9 3 0 1 76 12 1454
2018 First official language - English 30 44 10 11 4 0 1 74 15 2091
2018 First official language - French 32 44 11 8 4 0 1 77 12 1336
2017 First official language - English 32 38 11 12 6 0 0 70 19 2102
2017 First official language - French 35 40 12 8 5 0 1 75 13 1469
2014 First official language - English 32 39 11 12 6 0 1 71 18 2121
2014 First official language - French 35 40 13 8 4 0 1 75 12 1422

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 10 7 2 0 1 81 9 2230
2020 First official language - French 41 37 12 7 2 0 1 79 9 1348
2019 First official language - English 52 32 8 5 2 0 1 85 7 2311
2019 First official language - French 51 34 8 5 1 0 1 86 6 1453
2017 First official language - English 52 32 8 5 2 1 0 85 7 2094
2017 First official language - French 50 37 7 4 2 0 1 87 6 1463
2014 First official language - English 51 32 9 5 2 1 0 84 7 2119
2014 First official language - French 46 39 8 4 1 0 1 86 5 1420

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 11 8 4 0 0 77 11 2237
2020 First official language - French 47 31 11 6 3 0 1 79 10 1364
2019 First official language - English 49 31 8 8 4 0 0 80 12 2313
2019 First official language - French 48 32 9 6 4 1 1 82 9 1459
2018 First official language - English 49 29 9 8 4 1 0 79 12 2089
2018 First official language - French 47 32 10 7 4 0 1 79 11 1331
2017 First official language - English 49 30 8 7 5 0 0 79 12 2100
2017 First official language - French 45 33 11 5 5 1 1 79 10 1466
2014 First official language - English 45 32 10 8 5 0 0 77 13 2121
2014 First official language - French 40 35 12 8 4 0 1 77 12 1421

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 40 11 7 3 0 0 78 11 2238
2020 First official language - French 41 38 12 7 2 0 0 79 9 1365
2019 First official language - English 37 37 13 9 5 0 0 74 13 2325
2019 First official language - French 38 39 14 7 4 0 0 76 10 1460
2018 First official language - English 33 41 12 9 5 0 0 75 14 2082
2018 First official language - French 32 40 14 7 5 0 0 73 13 1333
2017 First official language - English 32 43 11 8 5 0 0 75 14 2100
2017 First official language - French 32 43 13 8 4 0 0 75 12 1468
2014 First official language - English 28 44 11 9 7 0 0 72 16 2120
2014 First official language - French 28 45 15 9 3 0 0 73 12 1423

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 38 12 9 5 0 0 74 14 2247
2020 First official language - French 37 36 15 8 4 0 0 73 12 1363
2019 First official language - English 34 36 13 11 6 0 0 70 17 2322
2019 First official language - French 33 37 16 8 6 0 0 70 14 1458
2018 First official language - English 32 33 15 11 8 0 0 65 20 2085
2018 First official language - French 31 34 17 10 8 1 0 66 17 1334
2017 First official language - English 29 37 14 11 8 0 0 66 20 2098
2017 First official language - French 28 36 17 11 7 0 0 65 18 1467
2014 First official language - English 23 36 16 14 10 0 0 59 24 2117
2014 First official language - French 24 37 18 13 6 0 0 62 20 1422

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 40 9 9 3 0 0 79 12 2235
2020 First official language - French 38 40 12 6 3 0 0 78 10 1354
2019 First official language - English 36 38 10 10 5 0 0 75 15 2312
2019 First official language - French 34 41 13 8 4 0 0 75 12 1456
2018 First official language - English 36 38 12 10 4 0 0 74 14 2094
2018 First official language - French 31 41 14 9 5 0 0 72 14 1334
2017 First official language - English 34 40 12 10 4 0 0 74 14 2098
2017 First official language - French 31 42 14 9 4 0 0 73 13 1467

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 34 9 4 2 0 0 85 6 2236
2020 First official language - French 48 38 9 3 1 0 0 86 5 1360
2019 First official language - English 49 34 9 5 2 0 0 83 7 2312
2019 First official language - French 45 38 10 4 3 0 0 83 7 1454
2018 First official language - English 48 39 8 4 2 0 0 87 5 2092
2018 First official language - French 43 41 10 4 2 0 0 84 6 1335
2017 First official language - English 44 38 9 6 3 0 0 83 8 2097
2017 First official language - French 39 41 11 5 3 1 0 81 8 1462
2014 First official language - English 39 41 10 5 4 1 0 81 9 2121
2014 First official language - French 36 44 12 5 2 1 0 80 7 1423

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 34 12 8 5 0 0 75 13 2242
2020 First official language - French 36 37 13 9 5 0 0 74 13 1363
2019 First official language - English 37 35 11 10 7 0 0 72 16 2320
2019 First official language - French 36 35 15 8 6 0 0 71 14 1454
2018 First official language - English 35 36 11 10 8 0 0 71 18 2091
2018 First official language - French 32 38 14 9 7 0 0 70 16 1327
2017 First official language - English 32 36 13 11 8 0 0 69 19 2102
2017 First official language - French 30 37 16 9 7 0 0 68 17 1464

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 10 3 2 0 0 85 5 2227
2020 First official language - French 50 36 9 4 1 0 0 86 5 1349
2019 First official language - English 50 33 10 4 2 0 0 83 7 2303
2019 First official language - French 49 34 11 3 2 0 0 84 5 1450
2018 First official language - English 47 35 11 5 2 0 0 82 7 2074
2018 First official language - French 45 36 12 4 3 0 0 81 7 1325
2017 First official language - English 48 35 11 4 2 0 0 83 6 2095
2017 First official language - French 46 37 11 4 2 0 0 83 6 1463
2014 First official language - English 55 31 9 3 2 0 0 86 5 2119
2014 First official language - French 53 33 10 3 2 0 0 86 4 1420

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 38 11 9 5 0 0 75 14 2237
2020 First official language - French 36 36 14 9 5 0 0 72 14 1358
2019 First official language - English 34 37 13 9 7 0 0 71 16 2311
2019 First official language - French 32 37 15 8 7 0 1 70 15 1448
2018 First official language - English 32 39 11 10 8 0 0 71 18 2083
2018 First official language - French 30 38 15 10 6 0 1 68 16 1328
2017 First official language - English 32 38 12 11 6 0 0 71 17 2095
2017 First official language - French 30 37 16 10 6 0 1 67 17 1460
2014 First official language - English 24 42 12 13 9 0 0 66 22 2121
2014 First official language - French 23 41 15 12 7 0 0 65 19 1423

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 13 9 4 0 0 73 14 2245
2020 First official language - French 38 35 15 7 4 0 0 74 11 1363
2019 First official language - English 37 32 14 10 7 0 0 70 17 2319
2019 First official language - French 36 36 14 8 6 0 1 72 14 1460
2018 First official language - English 35 32 14 11 8 0 0 67 19 2080
2018 First official language - French 34 34 17 8 6 0 1 69 14 1324
2017 First official language - English 34 34 15 10 8 0 0 68 18 2098
2017 First official language - French 33 36 15 9 7 0 0 69 16 1458
2014 First official language - English 28 34 15 14 9 0 0 63 23 2120
2014 First official language - French 28 38 16 12 6 0 0 66 18 1422

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 40 11 8 3 0 0 79 10 2231
2020 First official language - French 38 40 11 7 3 0 0 79 9 1355
2019 First official language - English 37 38 12 8 4 0 1 76 12 2296
2019 First official language - French 36 40 13 7 3 0 1 77 10 1428
2018 First official language - English 34 35 14 11 6 0 1 70 17 2089
2018 First official language - French 33 38 16 7 5 0 0 71 13 1324
2017 First official language - English 35 37 13 9 5 0 1 72 14 2097
2017 First official language - French 34 38 15 8 5 0 0 72 12 1463
2014 First official language - English 29 38 15 11 6 1 0 68 17 2119
2014 First official language - French 29 41 16 9 4 1 1 71 13 1422

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 37 9 6 2 0 0 83 8 2247
2020 First official language - French 45 37 11 4 2 0 0 83 6 1362
2019 First official language - English 44 37 11 5 3 0 0 81 8 2326
2019 First official language - French 42 39 12 5 3 0 0 81 7 1458
2018 First official language - English 40 38 12 7 3 0 0 78 10 2095
2018 First official language - French 38 37 14 6 4 0 0 75 10 1333
2017 First official language - English 40 39 11 7 3 0 0 79 10 2098
2017 First official language - French 39 40 12 6 3 0 0 79 9 1463
2014 First official language - English 38 39 11 7 4 0 0 78 11 2122
2014 First official language - French 35 43 13 5 3 0 0 79 8 1422

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 17 8 6 0 0 69 14 2243
2020 First official language - French 39 31 16 9 5 0 0 70 14 1359
2019 First official language - English 38 34 17 7 4 0 0 72 11 2318
2019 First official language - French 43 32 14 6 3 0 0 76 10 1452
2018 First official language - English 37 32 17 8 5 0 0 69 14 2096
2018 First official language - French 41 31 15 9 4 0 0 72 13 1336
2017 First official language - English 37 34 18 7 3 0 1 71 11 2103
2017 First official language - French 41 36 13 7 2 0 1 78 10 1468
2014 First official language - English 34 36 19 7 3 0 0 70 10 2121
2014 First official language - French 40 38 13 5 2 0 0 79 8 1422

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 19 37 23 11 1 1 35 27 2243
2020 First official language - French 9 23 35 22 9 1 1 32 32 1367
2019 First official language - English 9 20 38 22 10 1 1 33 29 2318
2019 First official language - French 10 27 32 18 10 1 2 29 38 1456
2018 First official language - English 10 21 37 21 9 1 1 31 31 2093
2018 First official language - French 10 27 35 19 7 1 2 27 37 1331
2017 First official language - English 9 20 37 20 10 1 2 31 30 2090
2017 First official language - French 9 24 34 18 10 1 4 29 35 1463
2014 First official language - English 8 24 39 19 8 1 2 27 33 2116
2014 First official language - French 9 28 37 17 6 1 2 24 38 1423

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 11 22 34 25 2 2 61 16 2235
2020 First official language - French 6 12 24 34 20 3 2 56 19 1359
2019 First official language - English 7 13 24 31 23 2 1 55 21 2313
2019 First official language - French 7 19 26 25 17 3 2 45 28 1456
2018 First official language - English 8 12 26 32 19 2 2 52 21 2086
2018 First official language - French 8 19 28 25 14 3 2 42 29 1328
2017 First official language - English 8 14 24 28 20 2 4 51 23 2091
2017 First official language - French 7 15 26 24 18 5 6 47 24 1456
2014 First official language - English 6 16 26 31 17 2 3 51 22 2112
2014 First official language - French 7 17 29 25 14 4 4 43 26 1422

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 18 30 25 14 2 2 40 28 2238
2020 First official language - French 13 21 32 19 10 2 2 31 35 1361
2019 First official language - English 13 19 32 22 11 1 2 34 33 2311
2019 First official language - French 16 23 31 17 7 3 3 26 41 1459
2018 First official language - English 14 20 31 21 11 1 2 33 35 2092
2018 First official language - French 17 24 32 15 7 3 3 23 43 1330
2017 First official language - English 15 21 29 19 11 2 4 32 38 2091
2017 First official language - French 17 26 28 14 8 3 5 23 47 1460
2014 First official language - English 19 23 28 17 9 1 2 27 44 2112
2014 First official language - French 22 29 26 11 7 3 3 19 54 1420

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 15 30 30 17 1 1 48 22 2235
2020 First official language - French 8 16 33 27 13 1 1 41 25 1359
2019 First official language - English 7 14 32 30 16 1 1 47 21 2305
2019 First official language - French 8 17 31 27 13 2 2 42 26 1457
2018 First official language - English 9 16 31 29 14 1 1 44 25 2080
2018 First official language - French 9 18 34 25 13 1 1 38 27 1328
2017 First official language - English 9 13 29 28 17 1 2 47 23 2085
2017 First official language - French 7 17 32 26 14 2 3 41 25 1457
2014 First official language - English 8 16 34 28 12 1 2 41 24 2109
2014 First official language - French 7 20 37 22 10 2 2 33 28 1421

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 20 27 23 17 1 2 41 32 2236
2020 First official language - French 12 19 26 23 17 1 2 42 32 1362
2019 First official language - English 13 18 29 21 16 1 2 39 32 2314
2019 First official language - French 13 20 26 21 14 2 3 37 35 1456
2018 First official language - English 15 20 29 20 12 2 2 34 36 2092
2018 First official language - French 15 23 28 18 11 1 3 31 40 1333
2017 First official language - English 15 20 28 18 14 1 4 34 36 2091
2017 First official language - French 13 22 26 19 14 1 5 36 37 1461
2014 First official language - English 15 23 30 17 10 1 3 29 39 2112
2014 First official language - French 15 24 30 16 9 1 4 27 41 1420

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 11 22 30 24 3 3 57 19 2226
2020 First official language - French 8 17 24 25 20 4 3 48 27 1358
2019 First official language - English 9 14 25 27 21 2 2 50 24 2313
2019 First official language - French 12 20 27 21 14 3 3 38 34 1452
2018 First official language - English 10 15 25 25 19 3 3 47 26 2083
2018 First official language - French 14 22 26 20 11 4 3 34 39 1328
2017 First official language - English 10 13 23 25 21 3 5 50 25 2092
2017 First official language - French 12 19 25 21 14 3 5 38 34 1462
2014 First official language - English 5 11 23 32 22 2 6 58 17 2110
2014 First official language - French 7 14 26 28 17 3 5 49 23 1420

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 32 26 14 1 2 41 26 2238
2020 First official language - French 8 19 34 21 14 3 2 37 27 1356
2019 First official language - English 11 18 34 22 13 1 1 35 30 2315
2019 First official language - French 10 22 32 20 10 3 3 32 34 1454
2018 First official language - English 13 20 33 21 11 2 1 33 33 2090
2018 First official language - French 13 22 33 18 9 3 3 29 37 1333
2017 First official language - English 13 18 33 18 12 2 3 32 33 2093
2017 First official language - French 11 21 32 17 11 4 4 30 35 1460
2014 First official language - English 17 22 29 17 10 2 3 28 41 2114
2014 First official language - French 13 23 34 14 8 4 3 24 39 1421

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 18 37 25 11 0 1 36 26 2240
2020 First official language - French 6 15 35 27 16 1 1 44 21 1365
2019 First official language - English 7 15 33 29 16 0 1 45 22 2317
2019 First official language - French 6 16 31 26 16 2 2 44 23 1458
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 27 17 7 4 9 5 67 13 2239
2020 First official language - French 29 31 16 6 4 7 6 70 12 1360
2019 First official language - English 33 30 14 7 7 5 4 69 16 2325
2019 First official language - French 29 31 15 8 6 6 5 67 16 1460
2018 First official language - English 26 30 19 9 6 7 3 62 17 2083
2018 First official language - French 26 32 16 9 7 7 4 65 18 1326
2017 First official language - English 33 29 12 9 6 5 5 69 17 2103
2017 First official language - French 25 35 15 8 7 5 6 67 16 1466
2014 First official language - English 33 29 15 8 6 5 4 69 15 2116
2014 First official language - French 26 35 17 8 5 6 4 67 14 1422

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 27 9 8 4 1 0 79 12 2236
2020 First official language - French 55 29 7 4 3 1 0 85 7 1362
2019 First official language - English 49 26 8 9 7 1 0 76 16 2318
2019 First official language - French 50 31 8 5 5 1 0 82 10 1458
2018 First official language - English 43 30 10 9 7 1 0 74 16 2080
2018 First official language - French 46 32 7 8 5 0 0 79 13 1325
2017 First official language - English 49 26 8 9 6 1 0 76 16 2099
2017 First official language - French 45 34 8 7 5 1 0 80 12 1465
2014 First official language - English 45 28 8 11 7 1 0 74 18 2121
2014 First official language - French 45 35 9 7 3 1 0 80 10 1422

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 6 5 2 0 0 88 6 2224
2020 First official language - French 59 31 6 3 2 0 0 90 4 1354
2019 First official language - English 56 27 6 7 4 0 0 83 11 2324
2019 First official language - French 52 34 7 4 3 0 0 86 7 1455
2018 First official language - English 52 32 6 6 3 1 0 85 9 2080
2018 First official language - French 50 34 7 6 3 0 0 84 8 1328
2017 First official language - English 51 32 8 6 2 1 0 84 9 2099
2017 First official language - French 45 38 8 5 3 0 0 83 9 1463
2014 First official language - English 47 36 8 7 3 0 0 83 9 2118
2014 First official language - French 41 44 8 4 2 0 0 86 5 1421

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 33 9 4 2 2 0 85 5 2229
2020 First official language - French 49 34 10 3 2 1 1 84 6 1359
2019 First official language - English 49 33 9 5 3 1 0 83 8 2320
2019 First official language - French 43 36 12 4 2 1 1 81 7 1456
2018 First official language - English 44 36 11 5 3 1 0 81 8 2085
2018 First official language - French 41 38 12 4 3 1 0 80 7 1328

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 23 11 5 3 7 4 79 9 2244
2020 First official language - French 50 26 9 3 3 5 4 83 7 1364
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 25 14 4 1 1 4 80 5 2243
2020 First official language - French 50 27 12 3 2 2 4 82 5 1361
2019 First official language - English 52 25 12 4 3 1 3 80 7 2323
2019 First official language - French 49 27 12 3 3 1 5 80 6 1459

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 31 10 6 3 0 0 81 9 2247
2020 First official language - French 49 31 11 6 3 0 1 81 9 1363
2019 First official language - English 46 30 10 7 5 1 1 78 12 2323
2019 First official language - French 45 30 12 6 5 1 1 76 11 1457
2018 First official language - English 45 32 10 8 4 1 1 77 13 2081
2018 First official language - French 43 35 12 6 4 1 0 78 10 1328
2017 First official language - English 44 34 10 7 5 0 0 78 11 2103
2017 First official language - French 38 37 14 7 4 0 1 76 10 1466
2014 First official language - English 40 37 10 7 5 1 0 77 13 2122
2014 First official language - French 37 39 13 7 3 1 1 77 10 1423

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 23 10 4 3 2 1 82 8 2241
2020 First official language - French 50 25 13 4 4 2 2 79 8 1360

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 28 9 6 2 0 1 83 8 2245
2020 First official language - French 50 31 9 6 3 0 0 82 9 1364
2019 First official language - English 50 29 8 7 4 1 0 81 11 2319
2019 First official language - French 46 32 10 6 4 1 0 79 11 1451
2018 First official language - English 48 30 9 7 4 1 0 80 11 2076
2018 First official language - French 47 33 10 7 3 0 0 80 10 1324
2017 First official language - English 51 28 9 7 5 1 0 80 12 2100
2017 First official language - French 44 36 10 7 3 0 0 80 10 1461
2014 First official language - English 47 31 8 7 6 1 0 78 13 2119
2014 First official language - French 41 38 10 7 3 0 0 80 10 1422

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 2246
2020 First official language - French 39 61 1366

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 16 8 2 1 5 11 87 4 2249
2020 First official language - French 55 20 8 3 2 5 7 86 5 1364

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 24 8 5 2 0 0 85 7 2245
2020 First official language - French 58 25 8 5 3 0 0 84 8 1365
2019 First official language - English 58 24 9 5 4 0 0 82 9 2324
2019 First official language - French 54 27 9 5 4 1 0 82 9 1461
2018 First official language - English 55 25 9 6 5 0 0 80 11 2079
2018 First official language - French 51 29 10 5 4 1 0 81 9 1328
2017 First official language - English 57 24 9 5 5 0 0 81 10 2099
2017 First official language - French 50 30 9 5 5 0 0 81 10 1461
2014 First official language - English 53 28 8 5 5 0 0 82 10 2121
2014 First official language - French 48 32 10 6 3 0 0 80 10 1422
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 27 12 6 4 10 0 75 11 2244
2020 First official language - French 40 31 13 5 2 8 0 78 8 1363
2019 First official language - English 36 30 13 9 5 7 0 71 15 2309
2019 First official language - French 31 34 14 7 6 7 1 71 14 1453
2018 First official language - English 34 28 15 8 7 7 0 67 16 2097
2018 First official language - French 29 34 16 8 6 6 0 68 15 1337
2017 First official language - English 33 29 15 7 7 8 0 68 16 2101
2017 First official language - French 25 36 17 8 6 8 0 66 15 1465
2014 First official language - English 29 32 14 8 6 10 0 68 16 2119
2014 First official language - French 22 39 18 7 5 9 0 67 13 1422

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 13 9 5 3 0 72 14 2239
2020 First official language - French 37 34 15 7 3 3 0 73 11 1362
2019 First official language - English 33 31 14 11 7 3 0 67 19 2309
2019 First official language - French 28 34 18 9 7 3 1 65 16 1450
2018 First official language - English 30 31 16 12 9 2 0 62 22 2093
2018 First official language - French 26 34 17 11 8 3 0 62 20 1336
2017 First official language - English 29 31 17 11 9 3 0 62 21 2099
2017 First official language - French 24 34 22 9 8 3 0 60 17 1465
2014 First official language - English 26 34 16 13 9 3 0 62 22 2119
2014 First official language - French 22 36 22 12 5 3 0 60 18 1422

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 17 13 6 6 0 61 20 2238
2020 First official language - French 27 34 20 10 4 5 0 64 15 1360
2019 First official language - English 23 30 18 15 8 5 0 56 25 2308
2019 First official language - French 22 32 20 11 8 6 0 58 20 1453
2018 First official language - English 21 29 19 16 10 4 0 52 28 2092
2018 First official language - French 20 32 22 11 9 6 0 55 22 1335
2017 First official language - English 20 30 18 15 11 5 0 53 27 2097
2017 First official language - French 17 31 23 13 7 8 0 53 22 1463
2014 First official language - English 17 32 18 16 10 6 0 53 28 2118
2014 First official language - French 15 33 25 15 6 5 0 51 22 1421

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 35 16 14 7 3 0 62 22 2245
2020 First official language - French 26 39 17 10 5 2 0 67 15 1363
2019 First official language - English 20 31 18 17 11 3 0 52 29 2310
2019 First official language - French 21 34 18 14 9 3 0 58 23 1452
2018 First official language - English 18 32 18 17 13 2 0 51 31 2096
2018 First official language - French 19 34 19 16 10 2 0 54 27 1336
2017 First official language - English 20 31 17 17 12 4 0 53 29 2095
2017 First official language - French 19 36 19 13 9 3 0 58 23 1464
2014 First official language - English 16 36 17 16 12 3 0 53 29 2120
2014 First official language - French 16 40 21 14 6 3 0 58 21 1420

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 25 11 3 1 8 1 83 5 2247
2020 First official language - French 49 25 15 6 3 2 0 75 9 1365
2019 First official language - English 49 23 12 3 3 8 1 80 6 2325
2019 First official language - French 47 26 15 7 3 2 0 75 10 1461
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 43 13 7 2 1 0 78 9 2245
2020 First official language - French 32 45 15 5 2 1 0 78 6 1362
2019 First official language - English 30 43 13 9 3 1 0 74 13 2322
2019 First official language - French 31 45 15 5 2 1 0 77 7 1459
2018 First official language - English 27 43 15 10 4 1 0 71 14 2086
2018 First official language - French 25 45 17 8 4 1 0 71 12 1337
2017 First official language - English 30 43 14 9 4 1 0 73 13 2103
2017 First official language - French 27 44 18 7 3 1 0 73 9 1463
2014 First official language - English 26 42 17 10 4 2 0 69 14 2121
2014 First official language - French 23 46 19 7 2 2 0 71 9 1423

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 39 17 13 5 3 0 64 19 2226
2020 First official language - French 23 41 21 10 3 2 0 65 13 1358
2019 First official language - English 19 33 20 17 7 3 0 54 25 2308
2019 First official language - French 19 36 21 13 7 4 1 58 21 1457

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 36 14 10 3 4 1 72 14 2239
2020 First official language - French 31 38 14 10 4 2 1 71 14 1361
2019 First official language - English 32 34 14 11 5 3 1 69 16 2318
2019 First official language - French 29 38 13 10 5 3 1 70 16 1461
2018 First official language - English 30 35 14 10 6 4 1 69 16 2089
2018 First official language - French 28 38 15 10 5 3 1 69 16 1335
2017 First official language - English 34 34 12 9 5 5 1 73 15 2099
2017 First official language - French 28 38 14 10 5 3 1 69 16 1464
2014 First official language - English 36 36 12 7 4 4 1 76 12 2118
2014 First official language - French 30 41 13 8 4 3 1 74 13 1422

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 15 6 2 2 0 77 8 2239
2020 First official language - French 36 39 16 4 2 2 0 77 6 1358
2019 First official language - English 35 33 19 7 4 2 0 69 11 2321
2019 First official language - French 33 37 20 5 3 2 0 72 8 1457
2018 First official language - English 32 36 18 7 4 2 0 70 11 2082
2018 First official language - French 29 39 19 6 3 2 0 70 10 1334

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 23 18 12 9 13 2 53 25 2238
2020 First official language - French 22 24 21 10 8 13 3 54 21 1360
2019 First official language - English 22 21 19 12 12 11 2 50 28 2320
2019 First official language - French 19 21 19 12 12 14 4 49 29 1454
2018 First official language - English 17 22 20 13 14 12 3 45 31 2089
2018 First official language - French 16 25 21 13 12 11 3 47 29 1336
2017 First official language - English 17 21 16 13 15 13 4 46 34 2099
2017 First official language - French 14 21 22 12 13 13 5 42 31 1465
2014 First official language - English 16 20 18 14 15 13 3 43 36 2119
2014 First official language - French 12 22 20 16 15 11 4 40 36 1423

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 33 17 11 7 3 0 64 19 2239
2020 First official language - French 32 35 17 9 4 3 1 70 13 1356
2019 First official language - English 27 32 15 14 9 3 0 61 24 2315
2019 First official language - French 28 35 18 9 7 2 1 65 16 1455
2018 First official language - English 25 32 16 14 10 2 0 58 25 2084
2018 First official language - French 24 37 19 11 6 3 0 63 18 1333
2017 First official language - English 28 33 14 13 10 3 1 63 23 2100
2017 First official language - French 30 37 18 8 5 3 0 68 13 1461
2014 First official language - English 23 32 16 15 11 3 1 56 27 2119
2014 First official language - French 26 39 18 10 5 3 0 67 15 1421

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 25 15 15 14 3 2 54 30 2248
2020 First official language - French 25 28 18 13 10 3 3 56 24 1363
2019 First official language - English 25 27 14 15 16 2 1 54 32 2321
2019 First official language - French 24 28 16 13 14 2 3 55 28 1460
2018 First official language - English 22 26 14 16 19 2 1 50 36 2088
2018 First official language - French 22 28 17 14 15 2 2 52 31 1337
2017 First official language - English 23 25 13 16 19 2 2 50 37 2099
2017 First official language - French 20 29 18 15 14 3 3 51 30 1464
2014 First official language - English 17 23 14 18 25 2 2 41 44 2119
2014 First official language - French 16 24 20 17 17 3 3 43 35 1423

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 24 14 6 4 1 3 75 10 2251
2020 First official language - French 52 22 14 6 3 1 4 77 9 1365
2019 First official language - English 52 23 13 5 3 1 3 78 9 2323
2019 First official language - French 55 21 11 4 3 1 5 80 8 1459

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 24 15 5 3 2 3 76 8 2249
2020 First official language - French 52 25 12 3 2 1 4 82 5 1364
2019 First official language - English 47 24 14 6 4 2 3 75 10 2320
2019 First official language - French 53 22 11 6 3 2 4 79 9 1458

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 9 4 2 2 5 3 91 4 2239
2020 First official language - French 76 9 5 2 2 2 4 90 5 1358
2019 First official language - English 75 8 4 2 3 4 3 90 5 2315
2019 First official language - French 74 7 5 3 3 4 5 89 6 1455

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 9 4 1 1 2 7 93 3 2238
2020 First official language - French 73 11 5 1 1 2 7 92 3 1363
2019 First official language - English 80 6 2 1 1 2 7 95 2 2311
2019 First official language - French 77 5 2 1 1 2 11 95 2 1452

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 41 17 10 3 4 0 68 13 2246
2020 First official language - French 26 40 19 7 3 4 0 70 11 1362
2019 First official language - English 24 40 17 10 5 3 0 67 15 2323
2019 First official language - French 23 38 21 7 5 5 1 64 13 1459
2018 First official language - English 24 34 20 10 7 4 0 61 18 2090
2018 First official language - French 21 39 22 9 6 4 1 62 15 1338
2017 First official language - English 23 36 19 10 7 4 0 61 19 2096
2017 First official language - French 20 36 22 10 6 5 1 60 17 1465

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 37 13 6 3 2 0 78 9 2241
2020 First official language - French 41 39 13 4 2 2 0 81 6 1357
2019 First official language - English 38 38 11 7 4 1 0 77 11 2315
2019 First official language - French 42 37 12 4 2 2 0 81 6 1444
2018 First official language - English 44 36 11 5 2 2 0 81 8 2086
2018 First official language - French 46 38 10 3 2 1 0 85 5 1334
2017 First official language - English 39 39 11 5 3 3 0 80 8 2100
2017 First official language - French 39 42 12 3 3 2 0 82 6 1464
2014 First official language - English 43 36 11 5 3 3 0 81 8 2120
2014 First official language - French 39 42 12 3 2 3 0 83 5 1422

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 12 4 2 5 0 81 6 2240
2020 First official language - French 46 35 11 3 1 4 0 84 4 1362
2019 First official language - English 49 31 11 4 2 2 0 82 6 2317
2019 First official language - French 49 34 9 3 1 3 1 86 4 1454
2018 First official language - English 48 32 12 3 2 3 1 82 5 2080
2018 First official language - French 46 36 11 3 2 2 0 84 4 1328
2017 First official language - English 43 32 13 4 3 5 0 79 7 2100
2017 First official language - French 37 40 15 2 3 3 1 79 5 1465
2014 First official language - English 46 31 13 3 2 6 0 81 6 2117
2014 First official language - French 41 39 12 2 1 4 1 84 3 1423

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 34 15 4 2 7 0 77 7 2242
2020 First official language - French 42 33 14 3 1 6 0 81 5 1364

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 31 11 5 3 5 2 79 9 2245
2020 First official language - French 44 32 10 5 3 4 2 81 8 1353

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 30 8 3 2 0 0 87 5 2243
2020 First official language - French 57 32 6 3 2 0 0 90 4 1358
2019 First official language - English 54 29 8 5 3 0 0 84 8 2319
2019 First official language - French 54 32 8 3 2 1 0 87 5 1457
2018 First official language - English 50 32 9 4 3 0 0 83 7 2089
2018 First official language - French 50 37 7 4 2 0 0 87 6 1330
2017 First official language - English 49 33 9 5 4 1 0 82 9 2100
2017 First official language - French 46 40 7 4 3 0 0 86 7 1462
2014 First official language - English 50 32 10 4 3 1 0 83 7 2119
2014 First official language - French 45 40 9 4 1 1 0 85 5 1421

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 12 6 3 0 0 79 9 2243
2020 First official language - French 50 29 13 4 3 1 0 80 7 1356
2019 First official language - English 45 29 14 7 5 1 0 75 11 2318
2019 First official language - French 45 30 15 5 3 1 0 76 9 1455
2018 First official language - English 40 32 16 7 5 1 0 73 11 2082
2018 First official language - French 42 31 16 6 4 1 0 73 10 1330
2017 First official language - English 40 31 16 7 6 1 0 71 13 2096
2017 First official language - French 38 34 16 7 5 1 0 73 11 1459
2014 First official language - English 34 36 15 9 6 1 0 71 15 2121
2014 First official language - French 32 39 17 7 4 1 0 72 11 1423

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 34 11 6 3 0 0 80 10 2228
2020 First official language - French 48 31 13 5 2 0 0 80 7 1354
2019 First official language - English 43 32 12 8 4 0 0 76 12 2310
2019 First official language - French 44 34 13 6 3 0 0 78 9 1456
2018 First official language - English 39 34 14 8 5 0 0 73 13 2076
2018 First official language - French 39 36 16 6 4 0 0 75 10 1324
2017 First official language - English 38 34 14 8 5 0 0 72 13 2098
2017 First official language - French 37 37 15 7 4 0 0 74 11 1464
2014 First official language - English 34 36 15 9 6 0 0 71 15 2119
2014 First official language - French 31 41 17 8 3 1 0 73 11 1423

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 26 18 9 5 3 0 66 16 2247
2020 First official language - French 42 24 17 8 6 3 1 69 14 1360
2019 First official language - English 38 23 19 10 7 3 1 63 17 2322
2019 First official language - French 38 25 18 9 6 3 1 65 16 1458
2018 First official language - English 34 25 19 11 8 3 1 61 20 2091
2018 First official language - French 34 25 20 10 8 3 0 61 19 1332
2017 First official language - English 33 24 19 11 8 3 1 60 20 2100
2017 First official language - French 32 27 18 10 7 4 1 62 19 1464
2014 First official language - English 31 25 18 12 9 4 1 60 22 2120
2014 First official language - French 29 28 21 10 7 4 1 60 18 1422
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 26 37 37 2244
2020 First official language - French 27 41 33 1367
2019 First official language - English 28 35 37 2328
2019 First official language - French 33 34 33 1464
2018 First official language - English 28 35 37 2090
2018 First official language - French 30 37 32 1339
2017 First official language - English 28 37 35 2102
2017 First official language - French 29 39 33 1467
2014 First official language - English 27 38 35 2122
2014 First official language - French 27 41 32 1422

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 13 30 37 6 8 6 579
2020 First official language - French 15 33 41 2 3 6 368
2019 First official language - English 11 27 39 6 9 7 646
2019 First official language - French 13 29 41 4 5 7 482
2018 First official language - English 11 23 43 6 9 8 583
2018 First official language - French 14 28 42 4 4 7 407
2017 First official language - English 14 21 39 7 11 8 572
2017 First official language - French 17 26 40 4 5 7 419
2014 First official language - English 18 25 37 11 9999 10 586
2014 First official language - French 21 24 39 6 9999 11 387
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 2247
2020 First official language - French 10 90 1364
2019 First official language - English 14 86 2321
2019 First official language - French 13 87 1461
2018 First official language - English 12 88 2095
2018 First official language - French 12 88 1336

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 186
2020 First official language - French 41 59 135
2019 First official language - English 49 51 320
2019 First official language - French 49 51 194
2018 First official language - English 54 46 261
2018 First official language - French 49 51 162

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 186
2020 First official language - French 64 36 135
2019 First official language - English 61 39 320
2019 First official language - French 61 39 194
2018 First official language - English 63 37 261
2018 First official language - French 62 38 162

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 186
2020 First official language - French 10 90 135
2019 First official language - English 7 93 320
2019 First official language - French 10 90 194
2018 First official language - English 9 91 261
2018 First official language - French 6 94 162

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 186
2020 First official language - French 0 100 135
2019 First official language - English 0 100 320
2019 First official language - French 0 100 194

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 186
2020 First official language - French 5 95 135
2019 First official language - English 5 95 320
2019 First official language - French 3 97 194
2018 First official language - English 5 95 261
2018 First official language - French 6 94 162

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 320
2019 First official language - French 5 95 194
2018 First official language - English 7 93 261
2018 First official language - French 4 96 162

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 320
2019 First official language - French 3 97 194
2018 First official language - English 2 98 261
2018 First official language - French 5 95 162

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 186
2020 First official language - French 36 64 135
2019 First official language - English 38 62 312
2019 First official language - French 32 68 191
2018 First official language - English 40 60 261
2018 First official language - French 37 63 162

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 186
2020 First official language - French 40 60 135
2019 First official language - English 43 57 312
2019 First official language - French 39 61 191
2018 First official language - English 36 64 261
2018 First official language - French 32 68 162

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 186
2020 First official language - French 37 63 135
2019 First official language - English 49 51 312
2019 First official language - French 46 54 191
2018 First official language - English 44 56 261
2018 First official language - French 43 57 162

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 186
2020 First official language - French 49 51 135
2019 First official language - English 38 62 312
2019 First official language - French 42 58 191
2018 First official language - English 35 65 261
2018 First official language - French 37 63 162

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 186
2020 First official language - French 28 72 135
2019 First official language - English 32 68 312
2019 First official language - French 25 75 191
2018 First official language - English 30 70 261
2018 First official language - French 24 76 162

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 186
2020 First official language - French 56 44 135
2019 First official language - English 51 49 312
2019 First official language - French 50 50 191
2018 First official language - English 51 49 261
2018 First official language - French 50 50 162

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 186
2020 First official language - French 35 65 135
2019 First official language - English 29 71 312
2019 First official language - French 36 64 191
2018 First official language - English 27 73 261
2018 First official language - French 29 71 162

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 186
2020 First official language - French 4 96 135
2019 First official language - English 8 92 312
2019 First official language - French 4 96 191
2018 First official language - English 10 90 261
2018 First official language - French 5 95 162

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 186
2020 First official language - French 7 93 135
2019 First official language - English 11 89 312
2019 First official language - French 8 92 191
2018 First official language - English 9 91 261
2018 First official language - French 9 91 162

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 186
2020 First official language - French 54 46 135
2019 First official language - English 45 55 312
2019 First official language - French 51 49 191
2018 First official language - English 39 61 261
2018 First official language - French 43 57 162

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 186
2020 First official language - French 19 81 135
2019 First official language - English 25 75 312
2019 First official language - French 23 77 191
2018 First official language - English 24 76 261
2018 First official language - French 25 75 162

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 186
2020 First official language - French 11 89 135
2019 First official language - English 17 83 312
2019 First official language - French 13 87 191
2018 First official language - English 16 84 261
2018 First official language - French 14 86 162

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 186
2020 First official language - French 55 45 135
2019 First official language - English 56 44 306
2019 First official language - French 56 44 189
2018 First official language - English 48 52 261
2018 First official language - French 61 39 163

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 186
2020 First official language - French 26 74 135
2019 First official language - English 27 73 306
2019 First official language - French 32 68 189
2018 First official language - English 20 80 261
2018 First official language - French 22 78 163

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 186
2020 First official language - French 8 92 135
2019 First official language - English 8 92 306
2019 First official language - French 10 90 189
2018 First official language - English 7 93 261
2018 First official language - French 7 93 163

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 186
2020 First official language - French 11 89 135
2019 First official language - English 13 87 306
2019 First official language - French 13 87 189
2018 First official language - English 11 89 261
2018 First official language - French 11 89 163

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 186
2020 First official language - French 11 89 135
2019 First official language - English 10 90 306
2019 First official language - French 13 87 189
2018 First official language - English 7 93 261
2018 First official language - French 8 92 163

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 306
2019 First official language - French 6 94 189

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 186
2020 First official language - French 14 86 135
2019 First official language - English 11 89 306
2019 First official language - French 15 85 189
2018 First official language - English 13 87 261
2018 First official language - French 15 85 163

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 186
2020 First official language - French 6 94 135
2019 First official language - English 15 85 306
2019 First official language - French 10 90 189
2018 First official language - English 11 89 261
2018 First official language - French 13 87 163

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 186
2020 First official language - French 31 69 135
2019 First official language - English 24 76 306
2019 First official language - French 28 72 189
2018 First official language - English 32 68 261
2018 First official language - French 23 77 163

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 291
2019 First official language - French 10 90 178
2018 First official language - English 10 90 248
2018 First official language - French 7 93 159

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 20 80 291
2019 First official language - French 21 79 178
2018 First official language - English 25 75 248
2018 First official language - French 17 83 159

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 291
2019 First official language - French 13 87 178
2018 First official language - English 8 92 248
2018 First official language - French 6 94 159

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 291
2019 First official language - French 9 91 178
2018 First official language - English 7 93 248
2018 First official language - French 7 93 159

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 291
2019 First official language - French 15 85 178
2018 First official language - English 9 91 248
2018 First official language - French 10 90 159

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 291
2019 First official language - French 8 92 178
2018 First official language - English 6 94 248
2018 First official language - French 9 91 159

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 291
2019 First official language - French 13 87 178
2018 First official language - English 12 88 248
2018 First official language - French 11 89 159

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 291
2019 First official language - French 10 90 178
2018 First official language - English 15 85 248
2018 First official language - French 8 92 159

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 291
2019 First official language - French 12 88 178
2018 First official language - English 13 87 248
2018 First official language - French 15 85 159

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 291
2019 First official language - French 30 70 178
2018 First official language - English 33 67 248
2018 First official language - French 31 69 159

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 291
2019 First official language - French 11 89 178
2018 First official language - English 9 91 248
2018 First official language - French 13 87 159

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 291
2019 First official language - French 46 54 178
2018 First official language - English 50 50 248
2018 First official language - French 45 55 159

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 291
2019 First official language - French 46 54 178
2018 First official language - English 58 42 248
2018 First official language - French 45 55 159

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 291
2019 First official language - French 4 96 178
2018 First official language - English 5 95 248
2018 First official language - French 4 96 159

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 291
2019 First official language - French 13 87 178
2018 First official language - English 13 87 248
2018 First official language - French 17 83 159

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 14 16 5 3 36 8 57 14 2242
2020 First official language - French 22 15 15 4 3 32 9 62 12 1363
2019 First official language - English 18 13 18 7 7 29 8 50 22 2323
2019 First official language - French 17 16 17 6 6 29 9 54 18 1456
2018 First official language - English 16 14 20 6 6 31 7 48 19 2097
2018 First official language - French 17 17 21 4 6 28 7 53 15 1330
2017 First official language - English 16 14 18 6 6 31 9 50 20 2103
2017 First official language - French 13 18 16 5 6 32 10 54 19 1468
2014 First official language - English 17 14 18 5 5 33 9 53 17 2120
2014 First official language - French 14 19 19 5 4 31 8 55 14 1423

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 28 17 4 3 13 1 73 8 2241
2020 First official language - French 38 32 15 3 2 8 1 77 6 1360
2019 First official language - English 34 29 15 6 5 10 1 71 13 2324
2019 First official language - French 32 33 15 5 4 10 2 74 10 1456
2018 First official language - English 31 28 18 6 4 11 1 67 12 2096
2018 First official language - French 30 35 16 4 4 10 1 72 9 1332
2017 First official language - English 29 26 18 7 4 14 2 65 13 2102
2017 First official language - French 24 34 17 5 5 14 2 69 12 1466
2014 First official language - English 29 26 18 5 4 16 1 67 11 2120
2014 First official language - French 25 36 18 5 2 13 1 71 8 1422
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 2248
2020 First official language - French 6 94 1359
2019 First official language - English 6 94 2325
2019 First official language - French 7 93 1458
2018 First official language - English 7 93 2096
2018 First official language - French 6 94 1332

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 147
2020 First official language - French 34 66 87
2019 First official language - English 43 57 136
2019 First official language - French 35 65 100
2018 First official language - English 31 69 155
2018 First official language - French 29 71 81

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 78 22 147
2020 First official language - French 71 29 87
2019 First official language - English 69 31 136
2019 First official language - French 77 23 100
2018 First official language - English 81 19 155
2018 First official language - French 86 14 81

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 147
2020 First official language - French 0 100 87

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 147
2020 First official language - French 17 83 87
2019 First official language - English 8 92 136
2019 First official language - French 7 93 100
2018 First official language - English 6 94 155
2018 First official language - French 7 93 81

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 147
2020 First official language - French 7 93 87
2019 First official language - English 5 95 136
2019 First official language - French 6 94 100

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 136
2019 First official language - French 8 92 100

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 147
2020 First official language - French 20 80 87
2019 First official language - English 24 76 132
2019 First official language - French 26 74 97
2018 First official language - English 22 78 155
2018 First official language - French 26 74 81

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 147
2020 First official language - French 20 80 87
2019 First official language - English 18 82 132
2019 First official language - French 19 81 97
2018 First official language - English 18 82 155
2018 First official language - French 22 78 81

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 147
2020 First official language - French 11 89 87
2019 First official language - English 16 84 132
2019 First official language - French 14 86 97
2018 First official language - English 15 85 155
2018 First official language - French 11 89 81

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 147
2020 First official language - French 35 65 87
2019 First official language - English 34 66 132
2019 First official language - French 32 68 97
2018 First official language - English 35 65 155
2018 First official language - French 35 65 81

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 147
2020 First official language - French 32 68 87
2019 First official language - English 28 72 132
2019 First official language - French 22 78 97
2018 First official language - English 29 71 155
2018 First official language - French 21 79 81

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 147
2020 First official language - French 8 92 87
2018 First official language - English 7 93 155
2018 First official language - French 6 94 81

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 147
2020 First official language - French 21 79 87
2019 First official language - English 10 90 132
2019 First official language - French 14 86 97
2018 First official language - English 13 87 155
2018 First official language - French 13 87 81

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 147
2020 First official language - French 11 89 87
2019 First official language - English 18 82 132
2019 First official language - French 9 91 97
2018 First official language - English 14 86 155
2018 First official language - French 7 93 81

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 147
2020 First official language - French 0 100 87
2019 First official language - English 0 100 132
2019 First official language - French 0 100 97
2018 First official language - English 0 100 155
2018 First official language - French 0 100 81

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 147
2020 First official language - French 15 85 87
2019 First official language - English 13 87 132
2019 First official language - French 16 84 97
2018 First official language - English 18 82 155
2018 First official language - French 20 80 81

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 147
2020 First official language - French 30 70 87
2019 First official language - English 31 69 128
2019 First official language - French 30 70 97
2018 First official language - English 25 75 155
2018 First official language - French 35 65 81

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 147
2020 First official language - French 14 86 87
2019 First official language - English 15 85 128
2019 First official language - French 15 85 97
2018 First official language - English 13 87 155
2018 First official language - French 16 84 81

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 128
2019 First official language - French 6 94 97

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 128
2019 First official language - French 11 89 97
2018 First official language - English 6 94 155
2018 First official language - French 11 89 81

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 128
2019 First official language - French 8 92 97
2018 First official language - English 5 95 155
2018 First official language - French 6 94 81

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 128
2019 First official language - French 5 95 97

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 147
2020 First official language - French 12 88 87
2019 First official language - English 6 94 128
2019 First official language - French 7 93 97

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 147
2020 First official language - French 6 94 87
2019 First official language - English 10 90 128
2019 First official language - French 7 93 97
2018 First official language - English 6 94 155
2018 First official language - French 9 91 81

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 147
2020 First official language - French 45 55 87
2019 First official language - English 45 55 128
2019 First official language - French 54 46 97
2018 First official language - English 57 43 155
2018 First official language - French 49 51 81

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 149
2018 First official language - French 0 100 77

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 23 77 112
2019 First official language - French 21 79 82
2018 First official language - English 22 78 149
2018 First official language - French 19 81 77

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 112
2019 First official language - French 7 93 82

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 149
2018 First official language - French 0 100 77

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 112
2019 First official language - French 7 93 82

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 112
2019 First official language - French 12 88 82
2018 First official language - English 14 86 149
2018 First official language - French 6 94 77

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 112
2019 First official language - French 9 91 82
2018 First official language - English 11 89 149
2018 First official language - French 18 82 77

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 31 69 112
2019 First official language - French 28 72 82
2018 First official language - English 29 71 149
2018 First official language - French 26 74 77

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 112
2019 First official language - French 13 87 82
2018 First official language - English 6 94 149
2018 First official language - French 9 91 77

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 112
2019 First official language - French 41 59 82
2018 First official language - English 44 56 149
2018 First official language - French 44 56 77

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 63 37 112
2019 First official language - French 55 45 82
2018 First official language - English 64 36 149
2018 First official language - French 48 52 77

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 112
2019 First official language - French 8 92 82
2018 First official language - English 10 90 149
2018 First official language - French 18 82 77

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 15 16 3 2 40 7 61 9 2245
2020 First official language - French 22 15 18 2 2 34 7 63 6 1360
2019 First official language - English 19 14 19 3 3 34 9 57 10 2316
2019 First official language - French 19 16 18 3 3 32 9 59 10 1456
2018 First official language - English 18 12 21 3 3 35 7 53 11 2084
2018 First official language - French 19 18 18 2 3 33 7 61 9 1333
2017 First official language - English 16 12 19 3 3 38 9 54 11 2098
2017 First official language - French 15 19 15 2 3 37 9 63 9 1468
2014 First official language - English 17 12 19 2 3 39 8 55 9 2118
2014 First official language - French 14 18 17 2 1 38 9 61 6 1423

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 30 15 3 2 13 1 76 6 2243
2020 First official language - French 39 31 15 2 1 10 1 79 4 1358
2019 First official language - English 38 29 14 3 3 12 1 76 7 2324
2019 First official language - French 34 31 16 3 2 12 2 76 6 1456
2018 First official language - English 34 27 19 4 3 12 1 71 8 2086
2018 First official language - French 31 34 17 2 3 12 1 75 6 1331
2017 First official language - English 33 25 18 3 3 17 2 70 7 2093
2017 First official language - French 27 34 15 2 3 16 2 76 6 1467
2014 First official language - English 31 24 19 3 2 20 1 70 6 2118
2014 First official language - French 26 36 15 2 1 18 2 77 4 1422

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 0 5 27 13 28 24 3 7 56 39
2020 First official language - French 0 6 23 0 31 35 6 9 52 17
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 26 14 8 7 0 2 70 16 2248
2020 First official language - French 43 21 16 8 9 0 2 66 18 1366

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 30 16 7 5 1 1 72 12 2238
2020 First official language - French 40 27 17 9 6 0 1 68 15 1362
2019 First official language - English 28 30 19 10 12 0 1 58 22 2325
2019 First official language - French 27 26 21 14 11 1 2 53 25 1458
2018 First official language - English 25 28 20 13 12 0 1 54 26 2085
2018 First official language - French 25 23 23 14 13 1 3 49 27 1332
2017 First official language - English 25 25 21 13 14 0 1 51 28 2094
2017 First official language - French 22 20 20 16 19 0 3 43 36 1465

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 29 26 15 11 1 0 48 26 2243
2020 First official language - French 21 26 26 17 11 0 0 47 28 1364
2019 First official language - English 20 31 26 14 8 0 1 52 22 2320
2019 First official language - French 23 27 27 14 8 0 1 50 23 1460
2018 First official language - English 17 28 28 16 10 0 1 45 26 2095
2018 First official language - French 17 25 29 16 12 0 1 43 28 1335
2017 First official language - English 18 30 25 16 10 0 1 48 26 2101
2017 First official language - French 20 25 30 14 10 0 2 45 25 1464

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 29 20 12 7 1 1 60 20 2239
2020 First official language - French 26 28 22 14 8 0 1 55 23 1360
2019 First official language - English 29 33 21 9 7 0 1 62 16 2309
2019 First official language - French 26 29 25 12 6 1 1 57 18 1446
2018 First official language - English 24 31 23 13 8 0 1 55 21 2093
2018 First official language - French 20 28 27 14 8 1 2 50 23 1327
2017 First official language - English 26 31 21 11 8 0 2 59 20 2093
2017 First official language - French 22 29 26 13 8 0 3 52 21 1461

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 26 21 12 11 1 1 54 24 2236
2020 First official language - French 26 24 20 16 11 1 1 51 28 1358
2019 First official language - English 25 27 21 13 11 1 1 54 25 2312
2019 First official language - French 23 25 23 15 12 1 1 49 27 1453
2018 First official language - English 23 26 23 15 12 1 1 50 27 2091
2018 First official language - French 20 23 24 19 13 0 2 43 32 1331
2017 First official language - English 26 24 21 15 12 1 2 51 28 2101
2017 First official language - French 20 25 24 15 12 0 3 47 28 1465

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 24 15 8 6 1 3 70 14 2239
2020 First official language - French 43 24 15 8 5 0 4 71 14 1358
2019 First official language - English 51 24 12 5 4 0 3 78 9 2315
2019 First official language - French 52 21 12 5 3 1 7 79 8 1453
2018 First official language - English 46 23 15 6 5 1 5 73 12 2080
2018 First official language - French 45 22 14 6 3 1 9 73 11 1326
2017 First official language - English 44 23 15 6 4 1 7 73 11 2101
2017 First official language - French 41 25 13 6 3 1 12 75 11 1467

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 28 22 12 11 0 0 54 23 2242
2020 First official language - French 31 28 20 11 8 0 1 60 20 1359
2019 First official language - English 34 30 19 9 7 0 0 65 17 2319
2019 First official language - French 39 27 18 8 6 0 1 67 14 1457
2018 First official language - English 30 28 22 10 9 0 1 59 19 2089
2018 First official language - French 34 26 21 11 7 0 1 60 18 1334
2017 First official language - English 31 31 19 11 7 0 1 62 19 2095
2017 First official language - French 33 27 21 11 6 0 2 61 18 1461

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 21 18 11 10 0 7 59 22 2244
2020 First official language - French 34 23 18 10 8 0 6 62 19 1361

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 17 7 4 1 1 71 11 2239
2020 First official language - French 37 32 18 8 3 1 2 71 11 1360
2019 First official language - English 30 34 21 9 5 1 1 65 14 2320
2019 First official language - French 32 32 21 8 4 1 2 66 12 1455
2018 First official language - English 25 34 22 12 5 1 1 60 17 2084
2018 First official language - French 27 32 22 10 5 1 2 62 15 1328
2017 First official language - English 28 32 21 11 6 1 2 61 17 2095
2017 First official language - French 31 30 21 10 4 1 3 63 15 1462

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 34 21 10 5 1 1 64 15 2237
2020 First official language - French 30 31 22 10 5 1 2 62 16 1356
2019 First official language - English 27 33 22 11 6 0 1 61 17 2322
2019 First official language - French 29 30 24 11 4 1 1 60 16 1459
2018 First official language - English 22 33 24 13 7 0 1 55 20 2083
2018 First official language - French 24 31 24 13 6 1 2 56 19 1327
2017 First official language - English 23 33 21 14 7 0 2 57 21 2094
2017 First official language - French 25 30 23 12 7 1 3 57 19 1461

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 17 9 5 1 1 69 14 2236
2020 First official language - French 36 31 18 9 5 0 1 68 14 1360
2019 First official language - English 31 31 19 10 7 0 1 63 17 2314
2019 First official language - French 33 30 20 10 5 1 1 64 15 1455
2018 First official language - English 28 31 21 11 7 0 1 60 19 2083
2018 First official language - French 28 31 21 11 6 1 2 61 17 1327
2017 First official language - English 30 31 19 11 7 0 2 62 18 2097
2017 First official language - French 30 30 20 10 7 0 3 62 17 1463

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 26 12 6 5 1 0 76 11 2236
2020 First official language - French 49 23 13 7 6 0 1 74 14 1359
2019 First official language - English 45 26 14 7 6 0 1 72 13 2322
2019 First official language - French 47 25 13 9 5 1 1 73 14 1454

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 24 11 6 0 0 59 17 2239
2020 First official language - French 30 30 23 11 6 0 1 61 17 1364

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 34 20 10 6 0 0 64 15 2241
2020 First official language - French 29 32 22 10 5 0 1 62 16 1361
2019 First official language - English 37 31 19 9 4 0 1 68 13 2320
2019 First official language - French 38 29 20 8 4 1 1 67 12 1445
2018 First official language - English 29 33 22 9 5 0 1 62 15 2068
2018 First official language - French 29 31 21 11 5 1 2 62 17 1323
2017 First official language - English 31 34 18 9 5 1 2 67 14 2090
2017 First official language - French 32 31 20 9 5 0 3 65 15 1459

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 16 6 3 0 1 76 8 2233
2020 First official language - French 50 27 14 5 2 0 1 79 7 1352
2019 First official language - English 54 25 11 5 3 0 1 80 9 2309
2019 First official language - French 59 20 11 4 2 0 3 82 7 1450
2018 First official language - English 55 22 12 5 4 0 2 78 10 2077
2018 First official language - French 53 21 12 5 3 1 4 78 9 1322
2017 First official language - English 57 22 11 5 3 0 2 81 8 2098
2017 First official language - French 58 19 11 6 2 0 3 80 8 1465

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 35 24 10 5 0 0 61 15 2234
2020 First official language - French 35 33 20 7 5 0 1 68 11 1355

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 15 6 2 2 1 4 91 3 2230
2020 First official language - French 64 19 8 3 1 0 4 87 4 1356
2019 First official language - English 77 10 4 1 2 1 6 93 3 2318
2019 First official language - French 73 11 5 1 1 1 8 93 3 1453
2018 First official language - English 73 13 6 2 2 1 5 90 4 2081
2018 First official language - French 68 15 6 3 1 1 6 89 4 1321

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 9 4 2 2 1 3 92 4 2239
2020 First official language - French 78 9 4 3 2 0 3 90 5 1358
2019 First official language - English 74 11 5 3 4 1 2 87 7 2313
2019 First official language - French 70 13 5 4 4 1 4 86 8 1453
2018 First official language - English 71 12 7 3 4 1 3 86 7 2081
2018 First official language - French 68 13 6 3 4 1 5 86 8 1326
2017 First official language - English 74 11 5 3 3 1 3 88 6 2100
2017 First official language - French 69 12 6 5 4 1 5 85 9 1467

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 21 4 2 1 0 2 93 2 2233
2020 First official language - French 71 18 5 3 1 0 2 91 4 1353
2019 First official language - English 59 26 9 3 2 0 1 86 5 2302
2019 First official language - French 58 22 10 4 3 0 2 82 7 1458
2018 First official language - English 56 27 10 3 2 0 1 84 5 2082
2018 First official language - French 56 23 11 5 3 0 2 81 8 1331
2017 First official language - English 59 26 8 3 2 0 2 87 4 2099
2017 First official language - French 56 23 10 5 3 0 4 82 7 1463

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 17 7 3 3 1 1 87 6 2234
2020 First official language - French 70 15 6 4 3 0 2 87 7 1356
2019 First official language - English 61 20 9 4 5 0 1 82 9 2306
2019 First official language - French 62 16 9 5 5 1 2 80 10 1451
2018 First official language - English 55 21 10 5 6 0 1 78 12 2074
2018 First official language - French 58 19 10 7 4 0 2 79 11 1323
2017 First official language - English 58 20 9 6 4 1 2 79 11 2099
2017 First official language - French 60 16 8 7 4 0 4 80 12 1461

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 12 4 1 1 0 21 94 2 2236
2020 First official language - French 63 12 4 1 1 0 19 92 3 1352
2019 First official language - English 60 13 4 1 1 0 21 92 2 2295
2019 First official language - French 58 11 6 3 1 1 21 88 5 1446
2018 First official language - English 51 14 5 2 1 0 27 90 3 2061
2018 First official language - French 54 13 5 2 1 0 24 89 4 1322
2017 First official language - English 55 14 4 2 1 0 25 91 3 2095
2017 First official language - French 53 12 6 3 1 1 25 87 5 1462

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 20 6 2 1 1 3 92 3 2239
2020 First official language - French 76 14 5 1 1 0 3 94 2 1364
2019 First official language - English 70 17 6 2 1 0 4 91 3 2302
2019 First official language - French 72 14 6 1 1 0 5 91 3 1453
2018 First official language - English 64 20 8 2 1 0 5 89 3 2074
2018 First official language - French 66 17 7 2 1 1 6 89 3 1322
2017 First official language - English 64 22 7 1 1 1 6 91 2 2091
2017 First official language - French 68 14 7 2 1 0 8 90 3 1457

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 16 6 3 2 1 1 89 5 2245
2020 First official language - French 75 11 6 2 2 1 3 90 4 1360
2019 First official language - English 75 13 6 2 2 0 2 90 4 2307
2019 First official language - French 76 10 4 2 3 1 4 90 6 1457
2018 First official language - English 71 15 5 2 2 0 3 90 5 2088
2018 First official language - French 72 12 6 2 2 0 5 89 5 1328
2017 First official language - English 67 17 6 4 2 1 3 87 6 2101
2017 First official language - French 72 13 5 2 2 0 6 91 4 1464

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 16 7 3 1 1 74 9 2242
2020 First official language - French 48 27 15 5 3 0 1 77 7 1360
2019 First official language - English 53 26 12 4 2 0 2 81 6 2308
2019 First official language - French 56 24 11 4 2 0 3 83 6 1453
2018 First official language - English 49 27 14 4 3 0 3 79 7 2082
2018 First official language - French 47 25 18 5 3 0 3 75 7 1329
2017 First official language - English 50 30 12 4 2 0 2 82 5 2096
2017 First official language - French 52 23 14 4 2 0 4 79 7 1461

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 41 23 7 3 0 0 67 10 2248
2020 First official language - French 33 39 20 5 2 0 0 72 8 1361

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 35 34 12 4 0 0 50 16 2246
2020 First official language - French 17 32 33 14 4 0 0 49 18 1364
2019 First official language - English 17 36 33 10 4 0 0 54 14 2326
2019 First official language - French 18 34 33 11 4 0 0 52 15 1460
2018 First official language - English 15 34 33 14 4 0 0 49 18 2095
2018 First official language - French 14 31 37 14 5 0 1 45 18 1338
2017 First official language - English 13 34 34 14 5 0 0 47 19 2102
2017 First official language - French 12 31 36 15 6 0 0 43 21 1462

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 18 38 24 9 0 0 33 29 2238
2020 First official language - French 9 20 36 23 12 0 0 35 28 1365
2019 First official language - English 9 15 39 26 11 0 0 37 24 2306
2019 First official language - French 8 15 37 26 15 0 0 41 22 1446
2018 First official language - English 9 18 37 25 11 0 0 36 27 2075
2018 First official language - French 8 20 36 23 13 0 0 36 28 1321
2017 First official language - English 7 19 39 25 10 0 1 35 26 2097
2017 First official language - French 7 19 34 24 15 0 1 40 26 1465

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 38 9 3 1 1 0 87 4 2246
2020 First official language - French 51 36 8 2 1 1 0 88 3 1361
2019 First official language - English 41 37 12 5 3 2 0 80 8 2318
2019 First official language - French 41 39 12 5 2 2 0 81 7 1460
2018 First official language - English 41 36 13 5 3 2 0 79 8 2089
2018 First official language - French 39 41 11 4 2 2 0 82 6 1333
2017 First official language - English 30 40 14 7 5 4 0 73 12 2099
2017 First official language - French 28 41 17 5 3 5 0 73 9 1462

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 12 9 4 3 0 75 13 2237
2020 First official language - French 41 32 15 6 3 2 0 75 10 1360

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 27 11 12 8 2 1 69 20 2244
2020 First official language - French 42 30 12 10 5 1 1 73 15 1356

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 26 11 4 2 4 0 82 6 2234
2020 First official language - French 51 27 11 4 2 3 1 82 7 1353

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 14 9 5 2 0 72 13 2244
2020 First official language - French 39 34 14 8 4 1 0 74 12 1362
2019 First official language - English 32 34 14 11 7 1 0 67 18 2325
2019 First official language - French 30 38 17 8 6 1 0 68 15 1457
2018 First official language - English 29 34 16 11 7 2 0 65 19 2096
2018 First official language - French 28 37 17 9 6 2 0 67 16 1335
2017 First official language - English 24 37 16 12 8 3 0 63 20 2095
2017 First official language - French 20 43 19 9 8 2 0 64 17 1463

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 40 11 7 2 1 0 80 10 2247
2020 First official language - French 37 43 11 6 1 1 0 81 7 1366

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 38 12 8 3 2 0 77 12 2237
2020 First official language - French 35 41 14 7 2 1 0 77 9 1358

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 37 18 6 3 1 1 72 10 2224
2020 First official language - French 32 39 19 6 2 1 2 73 7 1356

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 12 3 2 2 1 83 5 2234
2020 First official language - French 45 36 12 4 1 2 1 83 5 1362

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 15 4 0 0 6 1 95 1 2239
2020 First official language - French 70 23 4 1 1 2 0 94 2 1361

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 33 7 3 1 2 0 89 4 2242
2020 First official language - French 55 34 6 2 1 2 0 91 3 1360

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 28 8 6 4 2 0 82 10 2239
2020 First official language - French 50 29 9 7 4 1 0 79 11 1359

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 26 8 3 2 2 0 87 5 2244
2020 First official language - French 55 29 9 3 2 1 0 86 5 1360

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 50 12 9 2 1 1 76 11 553
2020 First official language - French 28 47 13 9 2 0 1 76 10 390
2019 First official language - English 24 46 11 12 3 2 1 73 15 551
2019 First official language - French 27 45 14 7 3 2 2 75 10 382

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 98 2 553
2020 First official language - French 98 2 391

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 37 17 17 10 0 0 56 27 538
2020 First official language - French 24 33 21 15 7 1 0 57 22 385
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 2243
2020 First official language - French 9 91 1360

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 2241
2020 First official language - French 11 89 1359
2019 First official language - English 13 87 2322
2019 First official language - French 15 85 1456
2017 First official language - English 17 83 2100
2017 First official language - French 15 85 1465
2014 First official language - English 14 86 2117
2014 First official language - French 11 89 1419

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 216
2020 First official language - French 38 62 151

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 77 23 216
2020 First official language - French 76 24 152
2019 First official language - English 80 20 296
2019 First official language - French 81 19 216
2017 First official language - English 79 21 362
2017 First official language - French 79 21 215
2014 First official language - English 81 19 292
2014 First official language - French 82 18 161

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 40 6 8 2 0 3 83 10 164
2020 First official language - French 47 36 9 4 3 0 1 84 8 115
2019 First official language - English 55 26 5 8 5 0 1 82 13 234
2019 First official language - French 54 31 3 7 2 0 2 87 10 170
2017 First official language - English 54 31 6 5 3 0 0 86 8 287
2017 First official language - French 52 37 5 5 1 0 0 90 5 170
2014 First official language - English 56 28 7 6 2 0 0 85 9 237
2014 First official language - French 59 27 8 5 1 1 0 87 6 131

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 9 5 2 3 3 83 8 2244
2020 First official language - French 47 33 10 4 1 2 3 84 5 1361
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 53 20 1 67 33 2249
2020 First official language - French 25 60 14 1 71 29 1366

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 589
2020 First official language - French 46 54 343

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 24 14 18 22 1 4 42 43 589
2020 First official language - French 14 24 16 18 18 1 9 42 40 342

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 18 11 23 34 2 3 29 60 588
2020 First official language - French 8 21 18 20 28 1 4 31 50 343

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 17 12 6 5 2 11 74 13 2242
2020 First official language - French 42 16 13 9 6 2 12 67 18 1361
2019 First official language - English 41 20 13 9 9 1 7 66 20 2269
2019 First official language - French 39 15 14 11 11 1 8 60 24 1430
2018 First official language - English 41 18 14 8 10 1 8 65 19 2094
2018 First official language - French 38 14 15 10 10 1 10 60 23 1334
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