2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 43 4 11 3 0 0 82 14 977
2020 3 to 10 years in current department or agency 37 47 4 9 2 0 0 84 12 1113
2020 11 to 20 years in current department or agency 36 45 6 11 2 0 0 81 13 970
2020 More than 20 years in current department or agency 35 50 4 8 3 0 0 84 11 332

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 17 3 2 1 0 0 94 3 974
2020 3 to 10 years in current department or agency 74 18 4 2 1 1 0 93 3 1112
2020 11 to 20 years in current department or agency 73 18 4 2 1 1 1 93 3 965
2020 More than 20 years in current department or agency 69 23 4 3 1 0 1 93 4 332
2017 Less than 3 years in current department or agency 77 17 2 2 1 1 0 95 3 1008
2017 3 to 10 years in current department or agency 67 23 4 4 1 1 1 91 5 1202
2017 11 to 20 years in current department or agency 63 26 4 4 1 1 1 90 5 890
2017 More than 20 years in current department or agency 60 27 6 4 2 1 0 89 6 393
2014 Less than 3 years in current department or agency 76 17 3 2 1 0 0 94 3 549
2014 3 to 10 years in current department or agency 67 22 5 2 2 1 1 90 4 1593
2014 11 to 20 years in current department or agency 60 27 7 3 1 1 1 88 5 921
2014 More than 20 years in current department or agency 59 28 8 3 1 1 1 88 4 444

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 38 9 13 4 0 1 73 17 974
2020 3 to 10 years in current department or agency 33 37 12 14 4 0 1 70 18 1112
2020 11 to 20 years in current department or agency 33 39 11 12 4 0 1 73 16 968
2020 More than 20 years in current department or agency 31 42 12 13 3 0 0 73 15 332
2019 Less than 3 years in current department or agency 50 30 7 10 3 0 0 80 13 988
2019 3 to 10 years in current department or agency 42 36 7 10 5 0 0 78 15 1178
2019 11 to 20 years in current department or agency 47 31 7 8 6 0 1 79 14 923
2019 More than 20 years in current department or agency 47 34 7 7 5 0 0 81 12 345
2017 Less than 3 years in current department or agency 51 32 6 7 4 0 0 83 11 1007
2017 3 to 10 years in current department or agency 44 33 7 10 6 0 0 77 16 1207
2017 11 to 20 years in current department or agency 44 33 8 9 6 0 1 78 15 891
2017 More than 20 years in current department or agency 45 33 7 8 8 0 0 78 16 394
2014 Less than 3 years in current department or agency 52 32 6 7 3 0 0 84 10 549
2014 3 to 10 years in current department or agency 48 32 7 9 5 0 0 80 13 1593
2014 11 to 20 years in current department or agency 45 36 7 8 4 0 0 81 11 919
2014 More than 20 years in current department or agency 43 35 7 8 6 0 0 79 14 443

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 36 11 10 4 0 0 75 14 976
2020 3 to 10 years in current department or agency 38 39 10 9 3 0 1 77 12 1105
2020 11 to 20 years in current department or agency 37 38 13 8 3 0 1 76 11 961
2020 More than 20 years in current department or agency 37 40 13 6 2 0 2 79 8 330
2019 Less than 3 years in current department or agency 32 38 12 13 4 0 0 71 18 981
2019 3 to 10 years in current department or agency 31 40 13 11 5 0 1 71 16 1178
2019 11 to 20 years in current department or agency 33 43 9 11 5 0 0 76 15 913
2019 More than 20 years in current department or agency 32 42 12 9 4 0 2 75 13 344
2018 Less than 3 years in current department or agency 33 41 10 10 3 0 1 75 14 1119
2018 3 to 10 years in current department or agency 29 45 10 11 5 0 0 74 16 1088
2018 11 to 20 years in current department or agency 29 46 10 10 5 0 0 76 14 840
2018 More than 20 years in current department or agency 34 47 11 5 2 0 1 81 7 332
2017 Less than 3 years in current department or agency 34 38 12 10 5 1 1 73 15 1009
2017 3 to 10 years in current department or agency 33 37 12 12 6 0 0 70 17 1206
2017 11 to 20 years in current department or agency 32 41 9 11 6 0 1 74 17 891
2017 More than 20 years in current department or agency 35 37 13 8 6 0 0 73 15 394
2014 Less than 3 years in current department or agency 37 37 10 9 5 1 1 76 14 550
2014 3 to 10 years in current department or agency 34 39 11 10 5 0 1 73 16 1593
2014 11 to 20 years in current department or agency 31 40 12 12 5 0 0 71 17 921
2014 More than 20 years in current department or agency 32 40 14 10 4 0 0 73 13 444

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 34 10 7 3 1 0 80 10 972
2020 3 to 10 years in current department or agency 43 36 11 7 2 0 1 80 9 1103
2020 11 to 20 years in current department or agency 43 34 13 7 2 0 1 78 9 959
2020 More than 20 years in current department or agency 43 39 10 5 2 0 0 83 7 328
2019 Less than 3 years in current department or agency 55 30 7 5 2 0 0 86 7 980
2019 3 to 10 years in current department or agency 51 34 7 5 2 0 0 86 7 1181
2019 11 to 20 years in current department or agency 51 34 8 4 3 0 0 85 7 914
2019 More than 20 years in current department or agency 49 34 9 4 1 1 1 85 6 343
2017 Less than 3 years in current department or agency 57 31 5 5 1 1 0 89 5 1004
2017 3 to 10 years in current department or agency 50 34 8 4 3 0 0 85 7 1200
2017 11 to 20 years in current department or agency 46 36 8 5 3 1 1 84 8 889
2017 More than 20 years in current department or agency 49 39 7 3 3 0 0 87 5 393
2014 Less than 3 years in current department or agency 52 33 8 5 1 1 1 86 6 549
2014 3 to 10 years in current department or agency 51 34 8 4 2 0 0 86 6 1593
2014 11 to 20 years in current department or agency 47 37 9 4 2 1 0 85 6 921
2014 More than 20 years in current department or agency 46 38 10 3 1 0 1 85 5 442

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 27 12 6 4 0 0 77 11 976
2020 3 to 10 years in current department or agency 43 33 11 9 4 0 1 77 12 1111
2020 11 to 20 years in current department or agency 44 32 12 8 4 0 0 76 11 965
2020 More than 20 years in current department or agency 44 39 8 5 4 0 1 84 8 331
2019 Less than 3 years in current department or agency 56 25 8 7 4 0 0 82 10 988
2019 3 to 10 years in current department or agency 43 35 10 7 4 0 0 79 12 1181
2019 11 to 20 years in current department or agency 47 34 8 7 4 0 0 81 11 915
2019 More than 20 years in current department or agency 45 35 8 7 3 0 0 81 11 343
2018 Less than 3 years in current department or agency 53 27 8 7 3 1 1 82 10 1122
2018 3 to 10 years in current department or agency 43 33 10 9 4 0 0 76 14 1085
2018 11 to 20 years in current department or agency 47 30 10 8 4 0 0 77 12 840
2018 More than 20 years in current department or agency 50 31 8 6 4 0 1 82 10 326
2017 Less than 3 years in current department or agency 53 28 9 5 3 1 1 82 8 1005
2017 3 to 10 years in current department or agency 46 31 9 7 6 0 0 77 14 1206
2017 11 to 20 years in current department or agency 44 33 9 7 6 0 0 78 13 890
2017 More than 20 years in current department or agency 46 32 11 6 4 0 0 78 10 394
2014 Less than 3 years in current department or agency 51 32 8 5 4 0 0 83 9 550
2014 3 to 10 years in current department or agency 45 31 10 9 5 0 0 77 13 1593
2014 11 to 20 years in current department or agency 39 35 12 8 7 0 1 74 14 920
2014 More than 20 years in current department or agency 37 39 11 8 3 0 1 77 11 444

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 37 12 7 3 0 0 77 11 976
2020 3 to 10 years in current department or agency 36 42 12 7 3 0 0 78 10 1112
2020 11 to 20 years in current department or agency 35 41 13 7 3 0 0 77 10 968
2020 More than 20 years in current department or agency 43 37 10 5 4 0 0 81 9 332
2019 Less than 3 years in current department or agency 40 37 12 8 4 0 0 76 11 991
2019 3 to 10 years in current department or agency 35 40 13 7 5 0 0 75 12 1182
2019 11 to 20 years in current department or agency 36 37 13 9 5 0 0 73 14 922
2019 More than 20 years in current department or agency 34 39 13 9 3 0 0 74 13 345
2018 Less than 3 years in current department or agency 36 42 10 8 3 0 0 79 11 1118
2018 3 to 10 years in current department or agency 31 42 13 9 5 0 0 73 14 1082
2018 11 to 20 years in current department or agency 32 39 14 9 7 0 0 70 15 837
2018 More than 20 years in current department or agency 34 39 14 8 5 0 0 73 13 331
2017 Less than 3 years in current department or agency 34 44 11 8 3 0 0 78 11 1008
2017 3 to 10 years in current department or agency 29 43 13 9 6 0 0 72 15 1206
2017 11 to 20 years in current department or agency 32 43 13 8 4 0 0 75 12 890
2017 More than 20 years in current department or agency 32 42 13 9 5 0 0 74 13 393
2014 Less than 3 years in current department or agency 32 44 10 8 6 0 0 76 14 550
2014 3 to 10 years in current department or agency 27 44 13 10 6 0 0 72 15 1593
2014 11 to 20 years in current department or agency 28 45 13 9 5 0 0 73 14 922
2014 More than 20 years in current department or agency 27 46 15 9 4 0 0 72 13 444

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 36 10 8 3 0 0 79 11 978
2020 3 to 10 years in current department or agency 35 39 13 9 5 0 0 74 14 1115
2020 11 to 20 years in current department or agency 29 37 18 10 7 0 0 66 17 970
2020 More than 20 years in current department or agency 32 41 14 7 6 0 0 73 13 330
2019 Less than 3 years in current department or agency 39 38 12 7 3 0 0 77 11 988
2019 3 to 10 years in current department or agency 30 36 15 10 9 0 0 66 19 1182
2019 11 to 20 years in current department or agency 28 37 15 12 7 0 0 65 19 922
2019 More than 20 years in current department or agency 24 37 19 13 7 0 0 61 20 343
2018 Less than 3 years in current department or agency 41 34 13 7 4 1 1 76 10 1119
2018 3 to 10 years in current department or agency 28 32 18 12 10 0 0 60 22 1085
2018 11 to 20 years in current department or agency 26 33 16 13 12 0 0 59 25 837
2018 More than 20 years in current department or agency 28 36 16 13 7 0 1 64 20 331
2017 Less than 3 years in current department or agency 38 38 12 8 3 0 1 77 11 1007
2017 3 to 10 years in current department or agency 25 36 16 13 10 0 0 61 23 1206
2017 11 to 20 years in current department or agency 23 36 18 12 9 0 0 60 22 891
2017 More than 20 years in current department or agency 24 38 16 13 7 0 0 63 21 390
2014 Less than 3 years in current department or agency 33 37 13 10 6 1 0 71 16 550
2014 3 to 10 years in current department or agency 23 35 17 15 9 0 0 59 24 1589
2014 11 to 20 years in current department or agency 21 36 19 14 10 0 0 57 24 921
2014 More than 20 years in current department or agency 22 38 19 13 8 0 0 60 20 444

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 40 10 9 3 0 0 78 12 975
2020 3 to 10 years in current department or agency 35 43 10 8 3 0 0 79 12 1107
2020 11 to 20 years in current department or agency 41 38 9 8 3 0 0 79 11 961
2020 More than 20 years in current department or agency 38 41 12 6 3 0 0 79 8 330
2019 Less than 3 years in current department or agency 34 39 11 11 5 0 0 74 16 985
2019 3 to 10 years in current department or agency 35 39 12 9 5 0 0 74 14 1179
2019 11 to 20 years in current department or agency 37 39 11 9 4 0 0 76 13 918
2019 More than 20 years in current department or agency 35 35 14 10 5 0 0 71 15 341
2018 Less than 3 years in current department or agency 37 37 14 8 4 0 0 74 12 1121
2018 3 to 10 years in current department or agency 32 40 13 11 5 0 0 72 15 1090
2018 11 to 20 years in current department or agency 34 39 11 12 5 0 0 73 16 839
2018 More than 20 years in current department or agency 35 43 12 7 4 0 0 78 11 332
2017 Less than 3 years in current department or agency 33 41 12 10 3 0 0 74 13 1008
2017 3 to 10 years in current department or agency 31 41 13 10 5 0 0 72 15 1204
2017 11 to 20 years in current department or agency 36 38 13 8 5 0 0 74 13 890
2017 More than 20 years in current department or agency 29 46 11 10 4 0 1 75 14 392

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 35 9 5 1 0 0 85 6 975
2020 3 to 10 years in current department or agency 48 38 9 4 1 0 0 86 5 1113
2020 11 to 20 years in current department or agency 52 33 10 4 2 0 0 85 5 960
2020 More than 20 years in current department or agency 50 38 8 2 1 0 0 88 4 332
2019 Less than 3 years in current department or agency 48 36 9 4 2 0 0 85 7 984
2019 3 to 10 years in current department or agency 47 37 8 5 3 0 0 84 8 1178
2019 11 to 20 years in current department or agency 46 36 11 5 2 0 0 82 7 918
2019 More than 20 years in current department or agency 44 36 13 4 3 0 0 80 7 342
2018 Less than 3 years in current department or agency 50 38 6 4 1 0 0 89 5 1122
2018 3 to 10 years in current department or agency 47 38 9 4 2 0 0 85 6 1087
2018 11 to 20 years in current department or agency 41 43 10 4 2 0 0 84 6 840
2018 More than 20 years in current department or agency 43 41 11 2 2 0 0 85 5 329
2017 Less than 3 years in current department or agency 47 38 9 5 1 0 0 85 6 1006
2017 3 to 10 years in current department or agency 40 40 10 6 3 0 0 81 9 1203
2017 11 to 20 years in current department or agency 41 39 11 6 3 0 0 80 9 888
2017 More than 20 years in current department or agency 39 42 9 6 4 1 0 81 10 391
2014 Less than 3 years in current department or agency 41 41 10 4 2 1 0 84 7 550
2014 3 to 10 years in current department or agency 37 42 12 6 3 1 0 79 9 1593
2014 11 to 20 years in current department or agency 36 45 11 4 4 1 0 81 8 922
2014 More than 20 years in current department or agency 40 40 10 5 3 1 0 81 8 444

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 10 8 4 0 0 78 12 975
2020 3 to 10 years in current department or agency 36 39 12 9 5 0 0 75 13 1112
2020 11 to 20 years in current department or agency 34 34 16 10 6 0 0 68 17 967
2020 More than 20 years in current department or agency 40 34 12 9 4 0 0 75 14 333
2019 Less than 3 years in current department or agency 44 34 10 8 4 0 0 78 12 985
2019 3 to 10 years in current department or agency 34 36 14 9 8 0 0 70 16 1181
2019 11 to 20 years in current department or agency 32 35 13 11 8 0 0 67 19 920
2019 More than 20 years in current department or agency 30 35 17 11 7 0 0 65 19 343
2018 Less than 3 years in current department or agency 44 37 10 6 3 0 0 81 9 1120
2018 3 to 10 years in current department or agency 30 37 14 11 9 0 0 67 20 1083
2018 11 to 20 years in current department or agency 28 36 14 11 11 0 0 64 22 839
2018 More than 20 years in current department or agency 33 35 14 11 8 0 0 68 18 328
2017 Less than 3 years in current department or agency 38 40 12 7 3 0 0 78 10 1008
2017 3 to 10 years in current department or agency 31 34 14 12 9 0 0 65 22 1205
2017 11 to 20 years in current department or agency 26 37 15 11 10 0 0 64 21 890
2017 More than 20 years in current department or agency 27 36 17 12 8 0 0 63 20 392

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 33 11 4 2 0 0 83 6 969
2020 3 to 10 years in current department or agency 50 35 10 3 1 0 0 85 5 1108
2020 11 to 20 years in current department or agency 51 35 8 3 2 0 0 87 5 955
2020 More than 20 years in current department or agency 59 29 8 3 2 0 0 88 5 329
2019 Less than 3 years in current department or agency 49 33 10 5 2 0 0 83 7 979
2019 3 to 10 years in current department or agency 47 35 11 4 2 0 0 83 6 1179
2019 11 to 20 years in current department or agency 50 32 11 4 2 0 0 83 6 914
2019 More than 20 years in current department or agency 52 32 11 3 2 0 0 84 4 339
2018 Less than 3 years in current department or agency 48 34 12 4 2 0 0 82 6 1120
2018 3 to 10 years in current department or agency 43 38 12 5 3 0 0 81 7 1075
2018 11 to 20 years in current department or agency 46 35 11 5 3 0 0 81 8 832
2018 More than 20 years in current department or agency 56 33 7 2 2 0 0 88 4 326
2017 Less than 3 years in current department or agency 47 35 12 4 2 0 0 83 5 1005
2017 3 to 10 years in current department or agency 45 38 10 4 2 0 0 84 6 1204
2017 11 to 20 years in current department or agency 48 36 10 4 3 0 0 83 6 886
2017 More than 20 years in current department or agency 54 30 10 4 2 0 0 84 6 393
2014 Less than 3 years in current department or agency 58 30 8 3 1 0 0 88 4 550
2014 3 to 10 years in current department or agency 51 33 10 3 2 0 0 85 5 1590
2014 11 to 20 years in current department or agency 54 31 10 3 1 0 0 85 5 921
2014 More than 20 years in current department or agency 58 31 7 3 1 0 0 89 4 443

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 37 11 8 4 0 0 77 12 971
2020 3 to 10 years in current department or agency 35 40 10 10 5 0 0 75 15 1113
2020 11 to 20 years in current department or agency 30 37 16 11 5 0 0 68 17 962
2020 More than 20 years in current department or agency 35 41 13 7 4 0 1 76 11 331
2019 Less than 3 years in current department or agency 40 35 13 7 5 0 0 75 12 980
2019 3 to 10 years in current department or agency 32 38 13 9 7 0 0 71 16 1177
2019 11 to 20 years in current department or agency 26 41 14 11 8 0 0 67 19 916
2019 More than 20 years in current department or agency 30 35 19 10 7 0 0 65 17 341
2018 Less than 3 years in current department or agency 37 38 11 8 4 1 1 76 12 1116
2018 3 to 10 years in current department or agency 28 39 14 10 9 0 0 67 19 1080
2018 11 to 20 years in current department or agency 28 38 13 13 9 0 0 65 22 837
2018 More than 20 years in current department or agency 33 39 14 11 4 0 0 72 14 330
2017 Less than 3 years in current department or agency 36 38 13 9 3 1 1 75 12 1003
2017 3 to 10 years in current department or agency 30 38 12 11 9 0 0 68 20 1201
2017 11 to 20 years in current department or agency 27 37 16 12 8 0 0 65 19 887
2017 More than 20 years in current department or agency 29 36 17 11 5 0 1 66 17 394
2014 Less than 3 years in current department or agency 29 44 13 8 4 1 1 75 13 550
2014 3 to 10 years in current department or agency 23 41 14 14 8 0 0 64 22 1593
2014 11 to 20 years in current department or agency 23 40 13 15 9 1 0 64 23 922
2014 More than 20 years in current department or agency 23 40 15 12 9 0 0 64 21 444

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 33 12 7 4 0 0 77 11 978
2020 3 to 10 years in current department or agency 37 37 13 9 4 0 0 74 13 1114
2020 11 to 20 years in current department or agency 33 33 18 10 6 0 0 66 16 970
2020 More than 20 years in current department or agency 34 39 14 8 4 0 1 74 12 329
2019 Less than 3 years in current department or agency 44 31 12 7 5 0 0 76 12 987
2019 3 to 10 years in current department or agency 34 35 14 10 7 0 1 70 17 1182
2019 11 to 20 years in current department or agency 30 35 15 12 8 0 0 65 20 922
2019 More than 20 years in current department or agency 28 37 17 11 7 0 0 65 18 343
2018 Less than 3 years in current department or agency 42 34 13 6 4 0 1 77 10 1112
2018 3 to 10 years in current department or agency 32 32 16 11 9 0 0 64 20 1082
2018 11 to 20 years in current department or agency 29 32 17 12 10 0 0 61 22 834
2018 More than 20 years in current department or agency 35 33 16 11 5 0 1 68 16 329
2017 Less than 3 years in current department or agency 42 34 14 7 3 0 0 76 10 1002
2017 3 to 10 years in current department or agency 32 34 13 10 10 0 0 67 20 1203
2017 11 to 20 years in current department or agency 27 35 17 12 9 0 0 62 21 887
2017 More than 20 years in current department or agency 29 36 19 8 7 0 0 65 16 394
2014 Less than 3 years in current department or agency 36 37 13 9 4 1 0 73 14 550
2014 3 to 10 years in current department or agency 27 35 16 13 9 0 0 63 21 1592
2014 11 to 20 years in current department or agency 25 36 15 15 9 0 0 61 24 921
2014 More than 20 years in current department or agency 28 35 16 13 7 0 0 64 20 444

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 10 6 2 0 0 81 9 974
2020 3 to 10 years in current department or agency 35 41 12 8 3 0 1 77 11 1107
2020 11 to 20 years in current department or agency 35 41 13 9 3 0 0 76 11 960
2020 More than 20 years in current department or agency 37 41 12 8 1 1 0 78 9 329
2019 Less than 3 years in current department or agency 42 38 10 7 2 0 1 80 10 977
2019 3 to 10 years in current department or agency 33 40 13 9 4 0 1 74 13 1163
2019 11 to 20 years in current department or agency 33 39 14 9 5 0 0 73 13 907
2019 More than 20 years in current department or agency 29 45 14 8 3 0 1 75 12 334
2018 Less than 3 years in current department or agency 42 34 12 7 3 0 1 78 10 1120
2018 3 to 10 years in current department or agency 29 38 15 10 8 0 1 68 18 1085
2018 11 to 20 years in current department or agency 28 35 17 12 7 0 0 64 19 834
2018 More than 20 years in current department or agency 33 38 15 9 4 0 1 71 14 327
2017 Less than 3 years in current department or agency 43 39 10 5 3 0 0 82 8 1006
2017 3 to 10 years in current department or agency 32 37 14 10 7 0 1 69 16 1203
2017 11 to 20 years in current department or agency 29 36 18 10 6 0 1 66 16 887
2017 More than 20 years in current department or agency 30 34 19 10 6 0 1 65 16 394
2014 Less than 3 years in current department or agency 38 39 12 7 3 1 1 78 10 550
2014 3 to 10 years in current department or agency 28 40 16 10 5 0 1 69 15 1593
2014 11 to 20 years in current department or agency 25 40 17 12 6 1 0 65 18 921
2014 More than 20 years in current department or agency 28 39 18 8 6 1 0 68 14 443

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 34 10 6 2 0 0 81 8 979
2020 3 to 10 years in current department or agency 42 40 9 7 2 0 0 83 9 1114
2020 11 to 20 years in current department or agency 43 39 11 5 2 0 0 82 7 969
2020 More than 20 years in current department or agency 51 35 9 3 3 0 0 86 6 331
2019 Less than 3 years in current department or agency 47 35 10 5 3 0 0 82 8 989
2019 3 to 10 years in current department or agency 38 43 12 5 2 0 0 81 7 1183
2019 11 to 20 years in current department or agency 41 37 13 6 3 0 0 78 9 922
2019 More than 20 years in current department or agency 39 39 15 3 2 0 0 79 6 344
2018 Less than 3 years in current department or agency 44 36 11 6 3 0 0 80 9 1124
2018 3 to 10 years in current department or agency 36 39 15 6 4 0 0 75 10 1086
2018 11 to 20 years in current department or agency 37 39 12 8 4 0 0 76 12 840
2018 More than 20 years in current department or agency 43 33 16 6 2 0 0 76 9 330
2017 Less than 3 years in current department or agency 43 39 10 4 3 0 0 82 7 1005
2017 3 to 10 years in current department or agency 37 40 12 8 3 0 0 77 11 1204
2017 11 to 20 years in current department or agency 39 38 12 7 4 0 0 77 11 888
2017 More than 20 years in current department or agency 37 39 14 7 3 0 0 76 11 394
2014 Less than 3 years in current department or agency 44 37 9 6 4 0 0 81 9 550
2014 3 to 10 years in current department or agency 35 42 12 7 4 0 0 78 10 1593
2014 11 to 20 years in current department or agency 36 40 13 6 4 1 0 77 10 922
2014 More than 20 years in current department or agency 37 44 10 7 3 0 0 81 10 444

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 33 15 8 6 0 0 72 14 979
2020 3 to 10 years in current department or agency 32 34 17 9 7 0 0 66 17 1112
2020 11 to 20 years in current department or agency 30 35 21 8 6 0 0 66 14 963
2020 More than 20 years in current department or agency 32 33 19 12 4 0 0 65 15 332
2019 Less than 3 years in current department or agency 44 33 15 5 3 0 0 77 8 988
2019 3 to 10 years in current department or agency 36 35 18 7 4 0 0 71 11 1175
2019 11 to 20 years in current department or agency 34 35 18 8 4 0 0 69 13 917
2019 More than 20 years in current department or agency 34 35 16 10 4 0 0 69 15 345
2018 Less than 3 years in current department or agency 46 30 13 7 4 0 1 77 11 1125
2018 3 to 10 years in current department or agency 35 32 19 9 4 0 0 68 13 1086
2018 11 to 20 years in current department or agency 34 31 19 10 6 0 0 65 16 841
2018 More than 20 years in current department or agency 36 31 17 8 6 0 0 68 15 332
2017 Less than 3 years in current department or agency 46 34 12 5 2 0 0 81 6 1009
2017 3 to 10 years in current department or agency 37 34 16 8 3 0 1 72 12 1206
2017 11 to 20 years in current department or agency 34 35 18 9 3 0 1 70 12 892
2017 More than 20 years in current department or agency 33 35 18 7 4 1 1 70 11 393
2014 Less than 3 years in current department or agency 44 34 14 5 2 0 1 78 7 550
2014 3 to 10 years in current department or agency 38 37 16 6 3 0 0 75 9 1593
2014 11 to 20 years in current department or agency 33 37 19 7 3 0 1 70 11 921
2014 More than 20 years in current department or agency 32 40 17 7 3 0 0 72 10 444

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 22 32 22 13 1 1 36 31 979
2020 3 to 10 years in current department or agency 10 21 38 22 9 0 1 31 30 1114
2020 11 to 20 years in current department or agency 7 21 38 24 8 0 1 33 29 970
2020 More than 20 years in current department or agency 7 21 44 21 5 0 1 26 29 331
2019 Less than 3 years in current department or agency 11 20 36 21 10 1 1 32 32 986
2019 3 to 10 years in current department or agency 10 24 35 22 8 0 1 30 34 1179
2019 11 to 20 years in current department or agency 9 26 37 17 9 0 1 27 36 920
2019 More than 20 years in current department or agency 9 27 37 19 8 0 0 27 36 344
2018 Less than 3 years in current department or agency 9 19 32 23 13 2 2 38 29 1123
2018 3 to 10 years in current department or agency 11 23 39 19 6 0 1 26 35 1084
2018 11 to 20 years in current department or agency 10 27 39 17 7 0 0 24 37 842
2018 More than 20 years in current department or agency 8 24 39 23 5 0 2 28 32 329
2017 Less than 3 years in current department or agency 7 16 34 21 15 2 4 39 24 1007
2017 3 to 10 years in current department or agency 10 24 36 19 9 1 2 29 35 1200
2017 11 to 20 years in current department or agency 11 25 37 17 7 0 2 25 37 887
2017 More than 20 years in current department or agency 11 22 37 17 8 0 4 27 35 391
2014 Less than 3 years in current department or agency 6 20 34 24 10 3 3 37 27 549
2014 3 to 10 years in current department or agency 8 26 38 19 8 1 2 27 34 1590
2014 11 to 20 years in current department or agency 10 28 42 13 5 1 2 19 39 922
2014 More than 20 years in current department or agency 9 27 38 18 6 0 2 24 37 443

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 9 19 33 27 3 1 63 17 975
2020 3 to 10 years in current department or agency 6 13 25 36 18 1 1 55 19 1110
2020 11 to 20 years in current department or agency 4 12 26 35 20 2 2 57 17 963
2020 More than 20 years in current department or agency 3 12 24 34 19 2 4 57 17 330
2019 Less than 3 years in current department or agency 7 15 21 30 23 3 2 55 23 986
2019 3 to 10 years in current department or agency 8 16 26 31 17 1 1 49 24 1178
2019 11 to 20 years in current department or agency 8 16 27 29 17 1 2 47 25 916
2019 More than 20 years in current department or agency 7 18 31 24 17 1 2 42 25 344
2018 Less than 3 years in current department or agency 6 11 23 30 24 4 3 57 18 1122
2018 3 to 10 years in current department or agency 9 16 28 31 14 2 1 46 25 1084
2018 11 to 20 years in current department or agency 9 17 30 27 15 1 1 43 27 834
2018 More than 20 years in current department or agency 8 19 26 29 11 2 4 43 29 327
2017 Less than 3 years in current department or agency 5 10 21 27 26 6 6 60 17 1004
2017 3 to 10 years in current department or agency 9 15 26 27 17 2 4 47 26 1201
2017 11 to 20 years in current department or agency 8 17 28 26 16 2 3 44 26 884
2017 More than 20 years in current department or agency 8 20 25 26 13 1 6 42 30 390
2014 Less than 3 years in current department or agency 4 9 19 34 23 5 5 64 15 548
2014 3 to 10 years in current department or agency 6 15 27 30 17 3 3 50 22 1588
2014 11 to 20 years in current department or agency 7 21 30 26 12 2 3 39 29 920
2014 More than 20 years in current department or agency 8 19 32 26 11 1 4 39 28 443

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 17 30 24 14 3 2 40 29 975
2020 3 to 10 years in current department or agency 11 19 34 23 10 1 1 34 31 1111
2020 11 to 20 years in current department or agency 12 22 31 21 11 1 2 33 35 965
2020 More than 20 years in current department or agency 12 22 35 21 7 1 3 29 35 333
2019 Less than 3 years in current department or agency 15 19 32 20 11 2 2 32 34 985
2019 3 to 10 years in current department or agency 14 21 33 21 8 1 2 30 35 1177
2019 11 to 20 years in current department or agency 16 22 31 18 10 2 2 29 39 921
2019 More than 20 years in current department or agency 15 25 33 17 6 1 3 24 42 344
2018 Less than 3 years in current department or agency 12 17 31 20 14 3 3 36 31 1119
2018 3 to 10 years in current department or agency 16 22 34 18 7 1 1 26 40 1084
2018 11 to 20 years in current department or agency 19 24 28 17 9 1 2 27 44 842
2018 More than 20 years in current department or agency 16 25 32 17 6 1 3 24 43 329
2017 Less than 3 years in current department or agency 12 20 29 17 14 4 5 34 34 1005
2017 3 to 10 years in current department or agency 17 22 30 17 9 1 3 28 41 1202
2017 11 to 20 years in current department or agency 19 25 28 15 9 1 4 25 46 886
2017 More than 20 years in current department or agency 17 30 26 16 6 2 4 23 50 389
2014 Less than 3 years in current department or agency 14 20 29 17 13 3 4 32 37 549
2014 3 to 10 years in current department or agency 19 24 28 16 8 2 3 25 46 1590
2014 11 to 20 years in current department or agency 24 27 26 13 6 2 2 20 54 917
2014 More than 20 years in current department or agency 22 33 26 10 5 1 3 16 57 443

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 14 27 28 20 1 1 50 23 973
2020 3 to 10 years in current department or agency 8 17 35 28 11 0 1 39 25 1112
2020 11 to 20 years in current department or agency 8 15 35 29 11 0 1 40 24 963
2020 More than 20 years in current department or agency 5 18 32 32 9 1 2 43 24 331
2019 Less than 3 years in current department or agency 9 14 30 27 18 1 1 47 23 983
2019 3 to 10 years in current department or agency 8 16 33 30 12 0 1 42 24 1176
2019 11 to 20 years in current department or agency 8 18 35 27 11 1 1 39 26 917
2019 More than 20 years in current department or agency 8 17 35 26 11 1 2 38 26 343
2018 Less than 3 years in current department or agency 7 14 26 29 21 2 2 52 22 1117
2018 3 to 10 years in current department or agency 9 18 33 28 11 0 1 40 27 1080
2018 11 to 20 years in current department or agency 11 19 35 24 9 0 1 34 31 837
2018 More than 20 years in current department or agency 8 16 41 24 9 0 2 34 25 326
2017 Less than 3 years in current department or agency 5 11 24 30 24 2 3 57 17 1004
2017 3 to 10 years in current department or agency 10 16 31 28 14 1 2 42 26 1198
2017 11 to 20 years in current department or agency 9 18 35 24 11 1 2 36 28 886
2017 More than 20 years in current department or agency 10 16 35 24 11 1 4 36 27 386
2014 Less than 3 years in current department or agency 5 13 28 29 19 3 3 51 19 549
2014 3 to 10 years in current department or agency 7 17 35 26 12 1 2 39 25 1587
2014 11 to 20 years in current department or agency 10 18 39 23 8 1 1 32 28 920
2014 More than 20 years in current department or agency 8 22 34 25 7 1 3 34 30 440

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 16 22 27 22 2 2 51 26 974
2020 3 to 10 years in current department or agency 15 22 27 22 13 0 1 35 37 1113
2020 11 to 20 years in current department or agency 12 23 30 22 10 0 1 34 36 966
2020 More than 20 years in current department or agency 10 25 36 17 10 0 2 27 36 331
2019 Less than 3 years in current department or agency 11 14 27 24 19 2 3 46 27 984
2019 3 to 10 years in current department or agency 14 20 30 22 13 1 1 35 35 1182
2019 11 to 20 years in current department or agency 16 22 30 18 10 1 2 29 40 920
2019 More than 20 years in current department or agency 17 28 29 17 8 0 2 25 45 343
2018 Less than 3 years in current department or agency 9 14 25 24 20 4 4 48 25 1122
2018 3 to 10 years in current department or agency 18 22 30 20 9 0 1 29 41 1085
2018 11 to 20 years in current department or agency 20 26 31 13 7 0 2 21 47 840
2018 More than 20 years in current department or agency 16 27 33 14 6 0 4 21 45 331
2017 Less than 3 years in current department or agency 7 13 23 22 25 3 7 52 22 1004
2017 3 to 10 years in current department or agency 17 23 28 18 11 1 3 30 41 1202
2017 11 to 20 years in current department or agency 17 26 29 16 9 0 3 26 44 888
2017 More than 20 years in current department or agency 17 25 31 15 9 1 3 24 44 389
2014 Less than 3 years in current department or agency 10 13 25 23 18 5 6 46 26 549
2014 3 to 10 years in current department or agency 13 24 32 16 10 1 3 28 39 1590
2014 11 to 20 years in current department or agency 20 25 31 15 7 1 1 23 45 917
2014 More than 20 years in current department or agency 15 33 29 14 6 0 4 20 50 442

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 13 21 27 25 4 2 55 22 974
2020 3 to 10 years in current department or agency 9 16 25 28 19 2 2 48 26 1104
2020 11 to 20 years in current department or agency 6 13 23 30 23 3 3 55 20 963
2020 More than 20 years in current department or agency 6 14 29 27 19 3 3 48 22 329
2019 Less than 3 years in current department or agency 10 16 27 22 19 3 2 44 28 981
2019 3 to 10 years in current department or agency 12 17 28 26 15 1 2 42 30 1176
2019 11 to 20 years in current department or agency 8 17 27 27 18 2 2 47 26 920
2019 More than 20 years in current department or agency 10 24 22 27 12 1 3 41 36 345
2018 Less than 3 years in current department or agency 9 16 23 23 20 6 4 47 28 1117
2018 3 to 10 years in current department or agency 13 19 27 24 13 2 2 39 33 1084
2018 11 to 20 years in current department or agency 11 19 26 23 17 2 2 41 32 836
2018 More than 20 years in current department or agency 12 21 28 21 12 1 4 35 35 328
2017 Less than 3 years in current department or agency 8 12 23 22 22 7 7 51 22 1008
2017 3 to 10 years in current department or agency 13 17 25 23 17 2 4 42 31 1203
2017 11 to 20 years in current department or agency 11 16 24 24 19 2 5 46 29 884
2017 More than 20 years in current department or agency 14 18 26 25 11 1 5 38 34 391
2014 Less than 3 years in current department or agency 5 7 20 31 25 7 6 64 13 548
2014 3 to 10 years in current department or agency 6 12 24 30 21 2 5 55 19 1588
2014 11 to 20 years in current department or agency 6 13 24 31 19 2 4 53 21 917
2014 More than 20 years in current department or agency 7 17 27 27 13 2 5 44 27 442

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 15 29 25 18 2 2 45 25 976
2020 3 to 10 years in current department or agency 9 21 33 25 10 1 1 36 30 1110
2020 11 to 20 years in current department or agency 8 17 38 24 11 2 1 35 26 965
2020 More than 20 years in current department or agency 9 23 37 19 8 1 2 29 33 331
2019 Less than 3 years in current department or agency 11 20 32 18 14 2 2 34 32 986
2019 3 to 10 years in current department or agency 11 20 34 24 9 1 2 33 32 1178
2019 11 to 20 years in current department or agency 11 21 35 21 9 2 2 31 33 919
2019 More than 20 years in current department or agency 10 27 35 18 8 1 1 26 38 344
2018 Less than 3 years in current department or agency 9 17 29 21 17 4 3 41 28 1120
2018 3 to 10 years in current department or agency 14 21 35 21 7 1 1 29 36 1087
2018 11 to 20 years in current department or agency 13 23 36 18 7 1 1 25 38 842
2018 More than 20 years in current department or agency 17 24 34 17 6 1 2 23 42 329
2017 Less than 3 years in current department or agency 9 14 30 21 17 5 5 41 25 1004
2017 3 to 10 years in current department or agency 14 20 32 18 10 2 3 29 37 1204
2017 11 to 20 years in current department or agency 14 21 34 16 9 2 3 27 37 887
2017 More than 20 years in current department or agency 14 25 37 13 6 2 3 20 41 390
2014 Less than 3 years in current department or agency 14 19 26 21 13 4 4 36 36 547
2014 3 to 10 years in current department or agency 13 21 34 16 10 3 3 28 37 1590
2014 11 to 20 years in current department or agency 17 23 33 14 7 3 2 23 43 920
2014 More than 20 years in current department or agency 18 32 28 12 5 2 3 18 53 444

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 16 34 26 14 1 1 42 23 977
2020 3 to 10 years in current department or agency 7 18 37 27 10 0 0 37 25 1112
2020 11 to 20 years in current department or agency 7 18 38 24 12 0 1 36 25 970
2020 More than 20 years in current department or agency 6 16 41 28 9 0 0 37 22 331
2019 Less than 3 years in current department or agency 8 14 30 27 18 1 1 47 22 984
2019 3 to 10 years in current department or agency 7 16 34 28 13 0 1 42 24 1179
2019 11 to 20 years in current department or agency 6 17 34 27 15 1 2 43 23 922
2019 More than 20 years in current department or agency 5 18 33 30 12 1 1 43 23 345
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 27 15 7 3 8 7 70 12 978
2020 3 to 10 years in current department or agency 30 30 16 8 4 7 4 68 14 1110
2020 11 to 20 years in current department or agency 25 32 20 7 4 8 4 65 12 963
2020 More than 20 years in current department or agency 28 32 21 5 4 7 4 67 10 331
2019 Less than 3 years in current department or agency 34 29 15 7 6 5 4 70 14 991
2019 3 to 10 years in current department or agency 32 29 15 8 8 4 3 65 18 1181
2019 11 to 20 years in current department or agency 28 34 15 7 7 5 3 68 16 923
2019 More than 20 years in current department or agency 26 34 15 10 7 5 3 65 18 344
2018 Less than 3 years in current department or agency 31 29 15 8 4 8 5 69 13 1115
2018 3 to 10 years in current department or agency 24 33 16 10 9 5 3 62 21 1083
2018 11 to 20 years in current department or agency 23 30 20 10 7 7 3 59 19 835
2018 More than 20 years in current department or agency 22 33 21 8 8 7 2 60 17 330
2017 Less than 3 years in current department or agency 35 28 10 7 4 8 9 74 13 1009
2017 3 to 10 years in current department or agency 28 32 14 10 8 4 5 65 20 1206
2017 11 to 20 years in current department or agency 27 32 16 10 7 5 4 64 18 891
2017 More than 20 years in current department or agency 26 35 17 8 7 4 4 66 16 392
2014 Less than 3 years in current department or agency 38 25 14 5 3 10 5 74 10 550
2014 3 to 10 years in current department or agency 30 32 14 9 6 5 4 68 16 1591
2014 11 to 20 years in current department or agency 27 33 18 8 7 5 3 64 16 918
2014 More than 20 years in current department or agency 27 38 16 7 4 4 3 70 13 444

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 25 7 6 3 1 0 84 10 975
2020 3 to 10 years in current department or agency 52 26 8 8 4 0 0 79 13 1110
2020 11 to 20 years in current department or agency 48 30 10 7 4 1 0 79 11 964
2020 More than 20 years in current department or agency 50 31 7 6 4 1 0 82 10 331
2019 Less than 3 years in current department or agency 53 28 6 7 5 1 0 82 12 988
2019 3 to 10 years in current department or agency 48 28 8 8 7 1 0 77 15 1180
2019 11 to 20 years in current department or agency 47 29 9 8 7 1 0 77 15 919
2019 More than 20 years in current department or agency 42 34 11 8 5 0 0 76 13 345
2018 Less than 3 years in current department or agency 52 28 7 7 4 1 0 81 12 1110
2018 3 to 10 years in current department or agency 40 31 10 10 8 1 0 72 18 1083
2018 11 to 20 years in current department or agency 41 33 9 9 7 1 0 75 16 834
2018 More than 20 years in current department or agency 44 33 9 9 4 1 1 78 13 331
2017 Less than 3 years in current department or agency 56 27 7 7 3 1 0 84 10 1006
2017 3 to 10 years in current department or agency 44 31 8 9 8 1 0 75 17 1205
2017 11 to 20 years in current department or agency 44 30 9 8 7 1 0 75 15 891
2017 More than 20 years in current department or agency 41 35 10 7 6 1 0 77 13 391
2014 Less than 3 years in current department or agency 55 27 6 7 3 2 0 83 10 550
2014 3 to 10 years in current department or agency 44 31 9 9 6 1 0 75 15 1593
2014 11 to 20 years in current department or agency 41 31 9 10 7 1 1 73 17 921
2014 More than 20 years in current department or agency 45 32 9 9 4 1 0 78 13 444

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 27 5 4 1 0 0 90 5 967
2020 3 to 10 years in current department or agency 58 29 6 4 2 0 0 88 6 1107
2020 11 to 20 years in current department or agency 56 31 8 4 2 0 0 87 5 966
2020 More than 20 years in current department or agency 56 32 6 4 2 0 0 88 6 326
2019 Less than 3 years in current department or agency 57 29 5 5 3 0 0 87 8 990
2019 3 to 10 years in current department or agency 50 32 7 7 4 0 0 82 11 1178
2019 11 to 20 years in current department or agency 52 32 6 6 4 0 0 84 10 922
2019 More than 20 years in current department or agency 48 33 9 8 2 0 0 80 10 344
2018 Less than 3 years in current department or agency 60 29 5 5 1 0 0 89 6 1114
2018 3 to 10 years in current department or agency 46 35 7 8 3 0 0 81 11 1081
2018 11 to 20 years in current department or agency 48 35 7 5 4 1 0 84 9 837
2018 More than 20 years in current department or agency 51 33 7 6 3 0 0 84 9 330
2017 Less than 3 years in current department or agency 58 30 6 3 2 0 0 89 6 1008
2017 3 to 10 years in current department or agency 45 36 9 7 3 0 0 82 10 1203
2017 11 to 20 years in current department or agency 43 38 9 7 3 1 0 81 10 888
2017 More than 20 years in current department or agency 44 37 10 6 3 0 0 81 9 393
2014 Less than 3 years in current department or agency 57 33 4 4 2 1 0 90 6 549
2014 3 to 10 years in current department or agency 45 38 8 5 2 0 0 84 8 1592
2014 11 to 20 years in current department or agency 38 43 10 5 3 0 0 81 8 921
2014 More than 20 years in current department or agency 43 41 7 7 2 0 0 84 9 443

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 33 8 3 2 1 0 87 5 977
2020 3 to 10 years in current department or agency 51 34 9 3 2 0 0 85 6 1105
2020 11 to 20 years in current department or agency 45 35 12 4 2 2 0 81 7 961
2020 More than 20 years in current department or agency 47 35 9 4 1 2 0 85 5 329
2019 Less than 3 years in current department or agency 53 32 9 3 2 1 1 86 5 987
2019 3 to 10 years in current department or agency 44 35 11 5 4 1 0 80 9 1179
2019 11 to 20 years in current department or agency 42 37 11 5 3 1 0 80 8 920
2019 More than 20 years in current department or agency 35 42 13 5 3 1 1 79 8 345
2018 Less than 3 years in current department or agency 52 33 9 3 1 1 1 87 4 1115
2018 3 to 10 years in current department or agency 39 38 13 6 4 1 0 78 9 1085
2018 11 to 20 years in current department or agency 38 38 13 6 3 1 0 78 9 837
2018 More than 20 years in current department or agency 41 40 10 5 3 1 0 82 8 330

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 25 9 4 3 6 4 83 8 981
2020 3 to 10 years in current department or agency 51 22 10 4 4 6 4 81 8 1115
2020 11 to 20 years in current department or agency 46 25 12 5 3 7 3 79 8 967
2020 More than 20 years in current department or agency 46 24 13 4 2 7 5 79 6 329
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 13 3 2 2 4 80 6 979
2020 3 to 10 years in current department or agency 53 26 12 4 2 1 3 81 6 1112
2020 11 to 20 years in current department or agency 48 29 14 2 2 1 4 81 4 967
2020 More than 20 years in current department or agency 50 27 15 3 1 1 4 81 4 332
2019 Less than 3 years in current department or agency 57 24 10 3 2 1 3 84 5 988
2019 3 to 10 years in current department or agency 50 27 12 5 4 0 3 79 9 1182
2019 11 to 20 years in current department or agency 48 25 15 4 2 1 5 78 7 923
2019 More than 20 years in current department or agency 46 29 14 4 3 1 3 78 7 344

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 29 10 5 3 0 0 82 8 978
2020 3 to 10 years in current department or agency 45 33 11 7 3 0 0 79 10 1113
2020 11 to 20 years in current department or agency 49 32 10 6 3 1 0 81 9 969
2020 More than 20 years in current department or agency 51 29 12 5 3 0 0 80 8 332
2019 Less than 3 years in current department or agency 49 30 9 6 5 1 1 80 11 989
2019 3 to 10 years in current department or agency 43 31 11 7 6 0 1 75 13 1179
2019 11 to 20 years in current department or agency 45 32 12 7 5 0 0 76 12 921
2019 More than 20 years in current department or agency 39 35 12 8 4 0 1 75 12 345
2018 Less than 3 years in current department or agency 49 32 8 6 3 1 1 83 9 1119
2018 3 to 10 years in current department or agency 41 33 12 9 5 0 0 74 14 1073
2018 11 to 20 years in current department or agency 42 34 11 7 5 0 0 77 12 842
2018 More than 20 years in current department or agency 44 31 12 7 4 1 1 76 12 327
2017 Less than 3 years in current department or agency 45 34 11 6 3 0 1 80 10 1007
2017 3 to 10 years in current department or agency 40 35 12 7 5 0 0 76 12 1207
2017 11 to 20 years in current department or agency 40 35 12 7 5 0 0 76 12 891
2017 More than 20 years in current department or agency 38 36 14 6 4 0 1 75 11 393
2014 Less than 3 years in current department or agency 44 35 10 7 2 1 0 81 9 550
2014 3 to 10 years in current department or agency 40 37 11 7 5 0 0 77 12 1594
2014 11 to 20 years in current department or agency 35 39 13 8 5 1 0 75 13 922
2014 More than 20 years in current department or agency 37 41 11 6 4 0 0 78 10 444

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 23 9 5 4 2 1 82 8 980
2020 3 to 10 years in current department or agency 53 24 12 4 4 1 1 79 8 1108
2020 11 to 20 years in current department or agency 52 25 13 4 4 2 1 79 8 964
2020 More than 20 years in current department or agency 48 23 13 5 3 3 6 78 8 331

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 28 8 6 2 1 1 83 9 977
2020 3 to 10 years in current department or agency 51 30 11 5 3 0 1 81 8 1113
2020 11 to 20 years in current department or agency 53 29 10 5 3 0 0 82 8 970
2020 More than 20 years in current department or agency 49 33 9 5 3 0 0 83 9 331
2019 Less than 3 years in current department or agency 54 27 8 6 4 0 0 82 11 986
2019 3 to 10 years in current department or agency 45 31 9 8 5 1 1 77 13 1178
2019 11 to 20 years in current department or agency 46 33 10 6 4 0 0 80 10 922
2019 More than 20 years in current department or agency 41 36 11 8 4 1 0 77 12 341
2018 Less than 3 years in current department or agency 54 29 8 4 3 1 1 84 8 1113
2018 3 to 10 years in current department or agency 44 33 10 8 5 1 0 77 13 1075
2018 11 to 20 years in current department or agency 47 31 10 8 4 0 0 78 12 837
2018 More than 20 years in current department or agency 45 36 9 6 3 1 1 82 9 329
2017 Less than 3 years in current department or agency 53 28 8 6 3 1 1 83 9 1007
2017 3 to 10 years in current department or agency 46 31 9 8 4 1 0 78 12 1200
2017 11 to 20 years in current department or agency 46 31 11 7 4 0 0 78 11 890
2017 More than 20 years in current department or agency 43 37 10 5 5 0 0 80 10 393
2014 Less than 3 years in current department or agency 52 29 9 5 3 1 0 83 8 550
2014 3 to 10 years in current department or agency 45 33 8 8 5 0 0 79 13 1593
2014 11 to 20 years in current department or agency 40 36 11 8 5 0 0 76 13 920
2014 More than 20 years in current department or agency 42 38 9 5 5 0 0 81 10 443

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 981
2020 3 to 10 years in current department or agency 36 64 1114
2020 11 to 20 years in current department or agency 42 58 970
2020 More than 20 years in current department or agency 26 74 331

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 17 8 3 2 6 10 85 5 979
2020 3 to 10 years in current department or agency 56 19 7 3 1 5 10 87 5 1116
2020 11 to 20 years in current department or agency 59 18 8 2 1 4 9 88 3 967
2020 More than 20 years in current department or agency 55 18 9 2 1 5 11 86 3 333

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 24 7 5 3 0 0 84 9 979
2020 3 to 10 years in current department or agency 58 25 8 5 3 0 0 84 8 1115
2020 11 to 20 years in current department or agency 60 25 9 4 2 0 0 86 6 969
2020 More than 20 years in current department or agency 60 24 10 4 1 0 1 85 6 331
2019 Less than 3 years in current department or agency 58 24 8 5 4 0 0 83 9 993
2019 3 to 10 years in current department or agency 52 27 9 6 5 0 0 80 11 1181
2019 11 to 20 years in current department or agency 56 25 10 4 4 0 0 82 8 922
2019 More than 20 years in current department or agency 53 27 8 7 4 0 0 81 11 344
2018 Less than 3 years in current department or agency 60 24 7 5 3 1 0 85 8 1117
2018 3 to 10 years in current department or agency 48 29 11 6 6 0 0 77 11 1077
2018 11 to 20 years in current department or agency 52 26 9 7 5 0 0 79 12 838
2018 More than 20 years in current department or agency 51 27 11 6 3 0 0 79 10 328
2017 Less than 3 years in current department or agency 58 26 7 4 4 0 1 85 8 1005
2017 3 to 10 years in current department or agency 51 27 10 5 6 0 0 79 11 1201
2017 11 to 20 years in current department or agency 54 26 10 6 5 0 0 79 11 891
2017 More than 20 years in current department or agency 53 27 11 4 4 0 0 81 8 393
2014 Less than 3 years in current department or agency 58 28 6 5 4 0 0 86 8 550
2014 3 to 10 years in current department or agency 51 28 9 6 5 0 0 80 11 1592
2014 11 to 20 years in current department or agency 46 32 10 6 5 1 0 79 11 922
2014 More than 20 years in current department or agency 51 31 9 5 3 0 0 83 8 444
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 27 9 6 2 9 0 81 9 976
2020 3 to 10 years in current department or agency 37 31 15 7 3 8 0 73 11 1112
2020 11 to 20 years in current department or agency 35 30 14 6 5 9 0 72 12 969
2020 More than 20 years in current department or agency 33 26 18 5 3 13 1 69 9 332
2019 Less than 3 years in current department or agency 44 31 10 5 4 5 0 79 11 989
2019 3 to 10 years in current department or agency 29 34 15 9 6 6 0 68 17 1175
2019 11 to 20 years in current department or agency 26 34 17 10 7 6 0 64 18 914
2019 More than 20 years in current department or agency 23 30 21 11 6 9 1 58 18 339
2018 Less than 3 years in current department or agency 44 31 10 4 3 7 0 81 8 1123
2018 3 to 10 years in current department or agency 29 30 17 9 9 5 0 63 19 1088
2018 11 to 20 years in current department or agency 25 31 18 11 8 7 0 60 21 844
2018 More than 20 years in current department or agency 25 29 23 9 5 8 0 59 15 331
2017 Less than 3 years in current department or agency 43 30 10 4 3 9 1 81 8 1006
2017 3 to 10 years in current department or agency 25 33 17 9 8 8 0 63 19 1205
2017 11 to 20 years in current department or agency 23 33 19 10 9 7 0 60 20 892
2017 More than 20 years in current department or agency 24 32 21 7 8 7 0 60 17 393
2014 Less than 3 years in current department or agency 41 29 11 4 2 12 1 79 8 549
2014 3 to 10 years in current department or agency 27 35 14 9 5 10 0 69 16 1592
2014 11 to 20 years in current department or agency 21 36 18 8 7 9 0 63 17 921
2014 More than 20 years in current department or agency 20 38 21 8 5 9 0 63 14 444

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 29 12 7 3 4 0 77 11 976
2020 3 to 10 years in current department or agency 33 36 15 10 5 2 0 70 15 1110
2020 11 to 20 years in current department or agency 31 34 17 9 7 2 0 67 16 967
2020 More than 20 years in current department or agency 28 39 17 8 4 3 1 70 13 330
2019 Less than 3 years in current department or agency 40 33 12 8 4 3 0 75 12 988
2019 3 to 10 years in current department or agency 27 35 18 11 8 2 0 63 19 1171
2019 11 to 20 years in current department or agency 22 34 18 13 9 3 0 58 24 916
2019 More than 20 years in current department or agency 19 31 22 15 9 3 1 52 25 340
2018 Less than 3 years in current department or agency 41 34 11 5 5 3 1 78 10 1119
2018 3 to 10 years in current department or agency 25 32 17 14 11 2 0 57 25 1088
2018 11 to 20 years in current department or agency 20 30 21 15 12 1 0 51 28 844
2018 More than 20 years in current department or agency 20 33 21 15 8 2 0 55 24 331
2017 Less than 3 years in current department or agency 42 32 12 6 3 4 1 78 9 1007
2017 3 to 10 years in current department or agency 24 31 19 12 11 2 0 57 23 1205
2017 11 to 20 years in current department or agency 18 33 25 13 10 1 0 51 24 890
2017 More than 20 years in current department or agency 20 32 24 12 10 2 0 53 23 392
2014 Less than 3 years in current department or agency 39 34 13 6 3 6 0 77 9 549
2014 3 to 10 years in current department or agency 24 35 17 14 7 3 0 61 21 1593
2014 11 to 20 years in current department or agency 18 36 20 15 9 1 0 55 25 921
2014 More than 20 years in current department or agency 18 36 25 11 8 2 0 55 19 443

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 31 16 10 4 6 0 68 15 976
2020 3 to 10 years in current department or agency 22 35 20 13 6 4 0 59 20 1109
2020 11 to 20 years in current department or agency 22 33 20 14 7 4 0 57 22 966
2020 More than 20 years in current department or agency 17 33 24 14 5 6 0 54 21 331
2019 Less than 3 years in current department or agency 31 31 16 11 6 5 0 65 18 990
2019 3 to 10 years in current department or agency 18 34 20 15 9 3 0 54 25 1171
2019 11 to 20 years in current department or agency 16 29 22 17 11 5 0 48 29 915
2019 More than 20 years in current department or agency 14 25 27 18 10 5 1 42 29 341
2018 Less than 3 years in current department or agency 31 33 17 7 5 6 0 69 13 1118
2018 3 to 10 years in current department or agency 17 31 19 17 12 4 0 50 30 1085
2018 11 to 20 years in current department or agency 14 26 24 18 14 4 0 42 33 844
2018 More than 20 years in current department or agency 13 31 20 20 11 5 0 46 33 331
2017 Less than 3 years in current department or agency 30 31 15 9 5 10 1 68 15 1003
2017 3 to 10 years in current department or agency 16 31 20 16 12 5 0 50 29 1203
2017 11 to 20 years in current department or agency 12 29 26 19 10 4 0 43 30 892
2017 More than 20 years in current department or agency 14 29 24 17 10 6 1 46 29 392
2014 Less than 3 years in current department or agency 27 34 17 9 3 9 0 68 14 549
2014 3 to 10 years in current department or agency 16 33 19 17 9 6 0 53 27 1591
2014 11 to 20 years in current department or agency 12 32 23 17 11 5 0 46 30 920
2014 More than 20 years in current department or agency 12 30 29 17 8 4 0 44 26 444

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 34 14 11 5 3 0 68 17 976
2020 3 to 10 years in current department or agency 19 39 18 15 7 2 0 59 22 1114
2020 11 to 20 years in current department or agency 23 38 18 13 7 1 0 61 20 968
2020 More than 20 years in current department or agency 20 37 20 14 7 2 0 59 21 332
2019 Less than 3 years in current department or agency 27 30 17 15 8 2 0 59 23 987
2019 3 to 10 years in current department or agency 17 33 18 17 12 3 0 51 30 1175
2019 11 to 20 years in current department or agency 14 33 21 18 11 2 0 48 30 915
2019 More than 20 years in current department or agency 15 32 19 18 13 3 1 49 32 340
2018 Less than 3 years in current department or agency 27 35 16 11 7 3 0 65 19 1122
2018 3 to 10 years in current department or agency 14 33 19 18 14 2 0 48 33 1088
2018 11 to 20 years in current department or agency 13 30 21 20 15 1 0 43 36 844
2018 More than 20 years in current department or agency 14 36 16 17 13 4 0 52 31 331
2017 Less than 3 years in current department or agency 30 34 14 10 6 5 1 69 17 1006
2017 3 to 10 years in current department or agency 16 32 18 17 13 3 0 50 31 1204
2017 11 to 20 years in current department or agency 13 34 21 17 13 2 0 48 31 888
2017 More than 20 years in current department or agency 15 33 19 18 11 3 0 49 31 391
2014 Less than 3 years in current department or agency 26 39 16 11 3 4 0 68 15 549
2014 3 to 10 years in current department or agency 15 37 18 17 11 2 0 53 28 1592
2014 11 to 20 years in current department or agency 14 37 19 16 12 2 0 52 28 921
2014 More than 20 years in current department or agency 12 40 22 14 7 4 0 55 22 444

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 24 12 5 1 5 0 81 6 977
2020 3 to 10 years in current department or agency 48 25 14 5 2 5 1 78 7 1115
2020 11 to 20 years in current department or agency 52 23 13 4 2 5 1 80 7 971
2020 More than 20 years in current department or agency 48 30 10 4 1 6 1 84 5 331
2019 Less than 3 years in current department or agency 53 22 13 5 2 4 1 78 8 990
2019 3 to 10 years in current department or agency 44 25 15 5 3 6 1 74 9 1183
2019 11 to 20 years in current department or agency 47 26 13 4 2 6 1 79 7 923
2019 More than 20 years in current department or agency 45 27 13 5 1 7 1 79 7 345
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 42 13 6 2 2 0 78 9 979
2020 3 to 10 years in current department or agency 31 48 12 6 2 1 0 79 9 1111
2020 11 to 20 years in current department or agency 31 44 16 6 2 1 0 75 8 969
2020 More than 20 years in current department or agency 29 45 17 6 2 1 0 75 8 332
2019 Less than 3 years in current department or agency 35 42 12 6 3 1 0 79 9 989
2019 3 to 10 years in current department or agency 27 47 15 8 3 1 0 75 11 1181
2019 11 to 20 years in current department or agency 28 43 17 9 3 1 0 71 12 923
2019 More than 20 years in current department or agency 22 45 18 10 4 1 1 68 14 344
2018 Less than 3 years in current department or agency 33 45 10 8 2 2 0 80 10 1120
2018 3 to 10 years in current department or agency 24 43 18 8 5 1 0 68 14 1083
2018 11 to 20 years in current department or agency 22 43 20 11 4 0 0 65 14 842
2018 More than 20 years in current department or agency 25 41 19 11 3 0 1 66 15 331
2017 Less than 3 years in current department or agency 38 43 10 5 2 2 0 83 7 1008
2017 3 to 10 years in current department or agency 25 42 17 10 5 1 0 68 15 1205
2017 11 to 20 years in current department or agency 25 44 17 9 4 1 0 70 12 891
2017 More than 20 years in current department or agency 23 42 19 9 5 1 0 66 15 392
2014 Less than 3 years in current department or agency 32 42 15 6 2 2 0 76 9 550
2014 3 to 10 years in current department or agency 26 44 17 9 3 2 0 70 12 1594
2014 11 to 20 years in current department or agency 23 43 19 9 4 2 0 67 13 921
2014 More than 20 years in current department or agency 19 46 19 10 3 3 0 67 13 444

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 39 16 10 4 3 0 69 15 969
2020 3 to 10 years in current department or agency 19 41 20 13 6 2 0 62 19 1106
2020 11 to 20 years in current department or agency 20 37 23 13 5 2 0 58 18 962
2020 More than 20 years in current department or agency 18 44 21 11 4 3 0 63 15 329
2019 Less than 3 years in current department or agency 25 36 18 10 6 5 1 64 17 986
2019 3 to 10 years in current department or agency 15 36 22 16 9 2 0 52 25 1173
2019 11 to 20 years in current department or agency 14 32 23 20 8 2 0 48 28 918
2019 More than 20 years in current department or agency 13 35 23 20 7 3 1 49 27 343

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 34 14 10 3 5 1 71 14 978
2020 3 to 10 years in current department or agency 31 41 13 9 3 2 1 74 13 1112
2020 11 to 20 years in current department or agency 31 36 16 9 4 3 1 70 14 962
2020 More than 20 years in current department or agency 32 39 13 10 2 2 2 74 13 332
2019 Less than 3 years in current department or agency 34 32 13 11 5 3 2 70 16 989
2019 3 to 10 years in current department or agency 30 36 14 11 6 2 1 69 17 1181
2019 11 to 20 years in current department or agency 26 39 14 10 6 3 1 68 17 920
2019 More than 20 years in current department or agency 27 36 16 11 5 3 2 67 17 344
2018 Less than 3 years in current department or agency 34 34 13 9 4 5 1 73 14 1119
2018 3 to 10 years in current department or agency 28 37 16 10 6 2 1 67 17 1085
2018 11 to 20 years in current department or agency 26 34 15 12 7 4 1 64 21 841
2018 More than 20 years in current department or agency 26 44 13 7 5 3 1 74 12 332
2017 Less than 3 years in current department or agency 37 32 11 9 4 6 1 74 14 1004
2017 3 to 10 years in current department or agency 31 36 13 9 6 4 1 71 16 1206
2017 11 to 20 years in current department or agency 29 36 13 11 7 3 1 68 18 892
2017 More than 20 years in current department or agency 26 43 15 6 4 4 1 73 11 391
2014 Less than 3 years in current department or agency 40 35 10 5 3 4 2 80 9 548
2014 3 to 10 years in current department or agency 35 37 12 8 4 3 1 75 13 1592
2014 11 to 20 years in current department or agency 30 39 13 8 5 4 1 73 13 921
2014 More than 20 years in current department or agency 28 42 14 6 4 5 1 74 11 444

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 33 16 5 2 3 0 77 7 977
2020 3 to 10 years in current department or agency 34 41 15 5 3 2 0 77 8 1107
2020 11 to 20 years in current department or agency 33 39 17 6 2 2 0 74 9 967
2020 More than 20 years in current department or agency 37 40 15 5 1 2 0 78 7 330
2019 Less than 3 years in current department or agency 37 35 18 5 2 3 0 74 7 989
2019 3 to 10 years in current department or agency 32 36 19 8 4 1 0 69 12 1178
2019 11 to 20 years in current department or agency 30 35 21 7 5 2 0 66 12 923
2019 More than 20 years in current department or agency 30 36 22 7 4 1 1 67 11 344
2018 Less than 3 years in current department or agency 40 36 13 5 2 4 0 79 7 1117
2018 3 to 10 years in current department or agency 28 39 20 6 6 1 0 68 12 1087
2018 11 to 20 years in current department or agency 25 36 23 9 5 2 0 62 14 837
2018 More than 20 years in current department or agency 28 40 22 6 3 1 0 69 9 328

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 22 16 11 6 15 3 59 21 974
2020 3 to 10 years in current department or agency 19 24 22 11 10 12 2 50 24 1109
2020 11 to 20 years in current department or agency 18 24 20 13 12 11 1 48 29 967
2020 More than 20 years in current department or agency 20 25 21 10 10 11 2 52 24 331
2019 Less than 3 years in current department or agency 25 21 19 9 9 13 3 56 21 987
2019 3 to 10 years in current department or agency 18 21 19 14 14 11 2 45 33 1178
2019 11 to 20 years in current department or agency 15 22 20 14 16 11 2 43 35 921
2019 More than 20 years in current department or agency 15 22 17 17 12 13 4 45 35 344
2018 Less than 3 years in current department or agency 22 23 20 10 6 14 4 56 20 1120
2018 3 to 10 years in current department or agency 13 23 21 14 16 11 3 42 34 1086
2018 11 to 20 years in current department or agency 14 21 22 16 18 9 1 39 38 842
2018 More than 20 years in current department or agency 15 25 18 13 15 12 3 47 32 330
2017 Less than 3 years in current department or agency 21 20 16 9 8 18 7 55 23 1005
2017 3 to 10 years in current department or agency 13 21 20 13 18 11 3 40 37 1205
2017 11 to 20 years in current department or agency 15 20 19 15 18 10 3 40 38 892
2017 More than 20 years in current department or agency 14 23 21 15 14 9 5 43 33 393
2014 Less than 3 years in current department or agency 21 20 17 10 9 18 6 53 25 550
2014 3 to 10 years in current department or agency 14 21 17 15 17 13 3 41 38 1593
2014 11 to 20 years in current department or agency 12 21 21 17 17 10 3 38 38 920
2014 More than 20 years in current department or agency 13 26 22 16 12 8 3 44 31 444

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 30 16 8 5 5 1 70 14 976
2020 3 to 10 years in current department or agency 29 36 17 11 6 1 0 66 17 1110
2020 11 to 20 years in current department or agency 24 34 20 13 7 2 0 59 21 962
2020 More than 20 years in current department or agency 25 39 16 11 7 3 1 65 18 332
2019 Less than 3 years in current department or agency 34 34 13 10 5 3 0 71 16 988
2019 3 to 10 years in current department or agency 24 35 18 12 10 1 0 60 23 1174
2019 11 to 20 years in current department or agency 20 32 18 16 12 1 0 53 28 920
2019 More than 20 years in current department or agency 20 33 22 13 9 3 1 55 23 345
2018 Less than 3 years in current department or agency 35 33 15 7 4 5 0 72 12 1120
2018 3 to 10 years in current department or agency 23 34 17 13 12 1 0 57 26 1082
2018 11 to 20 years in current department or agency 17 32 20 17 13 1 0 50 30 838
2018 More than 20 years in current department or agency 19 39 15 19 5 1 0 60 25 330
2017 Less than 3 years in current department or agency 35 34 13 6 4 6 1 74 11 1006
2017 3 to 10 years in current department or agency 27 34 16 13 9 1 0 61 23 1202
2017 11 to 20 years in current department or agency 24 35 17 12 10 1 0 60 23 889
2017 More than 20 years in current department or agency 28 36 16 12 7 1 1 65 19 393
2014 Less than 3 years in current department or agency 33 32 13 10 5 6 2 69 17 550
2014 3 to 10 years in current department or agency 23 34 16 14 10 2 0 58 25 1591
2014 11 to 20 years in current department or agency 22 34 19 13 8 3 0 57 23 920
2014 More than 20 years in current department or agency 20 44 16 10 7 3 0 67 17 444

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 27 16 11 8 4 2 63 20 976
2020 3 to 10 years in current department or agency 24 30 16 15 12 2 2 55 28 1114
2020 11 to 20 years in current department or agency 19 24 18 18 18 1 2 44 37 970
2020 More than 20 years in current department or agency 17 22 19 19 16 2 5 42 38 333
2019 Less than 3 years in current department or agency 34 30 12 12 8 3 1 67 21 991
2019 3 to 10 years in current department or agency 22 29 15 15 17 1 1 52 33 1181
2019 11 to 20 years in current department or agency 16 24 17 19 22 1 2 41 41 920
2019 More than 20 years in current department or agency 15 21 21 14 21 2 6 40 38 345
2018 Less than 3 years in current department or agency 34 28 14 10 8 3 2 65 19 1121
2018 3 to 10 years in current department or agency 20 27 13 16 21 2 1 48 38 1082
2018 11 to 20 years in current department or agency 14 25 15 19 25 1 1 40 45 842
2018 More than 20 years in current department or agency 11 27 20 19 18 1 4 40 39 332
2017 Less than 3 years in current department or agency 31 30 13 9 7 6 4 67 18 1006
2017 3 to 10 years in current department or agency 20 26 15 16 21 1 2 48 37 1204
2017 11 to 20 years in current department or agency 16 23 16 21 22 1 1 39 45 890
2017 More than 20 years in current department or agency 14 24 18 17 21 1 5 41 40 392
2014 Less than 3 years in current department or agency 25 27 15 13 12 6 2 56 27 550
2014 3 to 10 years in current department or agency 16 22 16 19 23 2 2 40 44 1593
2014 11 to 20 years in current department or agency 14 24 15 18 24 2 2 40 44 920
2014 More than 20 years in current department or agency 13 24 21 14 22 1 4 39 38 444

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 23 14 6 3 1 3 76 9 980
2020 3 to 10 years in current department or agency 48 24 15 6 4 1 3 75 10 1114
2020 11 to 20 years in current department or agency 46 23 16 8 4 1 3 71 12 971
2020 More than 20 years in current department or agency 53 24 10 5 2 0 6 82 7 333
2019 Less than 3 years in current department or agency 57 22 11 4 3 0 2 81 8 991
2019 3 to 10 years in current department or agency 52 24 14 5 3 1 2 78 8 1181
2019 11 to 20 years in current department or agency 48 23 14 6 4 1 3 74 11 922
2019 More than 20 years in current department or agency 53 21 12 3 3 1 7 80 7 345

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 24 15 5 3 2 2 76 8 978
2020 3 to 10 years in current department or agency 49 25 14 5 3 2 2 77 8 1115
2020 11 to 20 years in current department or agency 49 26 14 4 2 1 3 78 7 969
2020 More than 20 years in current department or agency 53 22 12 3 1 1 7 83 5 333
2019 Less than 3 years in current department or agency 51 22 12 7 3 2 2 77 10 992
2019 3 to 10 years in current department or agency 49 24 15 5 5 1 2 75 10 1178
2019 11 to 20 years in current department or agency 48 27 13 6 3 1 2 77 9 920
2019 More than 20 years in current department or agency 50 21 12 5 2 1 8 79 8 343

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 9 4 2 1 4 3 92 3 974
2020 3 to 10 years in current department or agency 75 9 4 2 2 4 3 90 5 1110
2020 11 to 20 years in current department or agency 72 10 6 2 3 4 3 88 6 964
2020 More than 20 years in current department or agency 71 8 5 2 3 4 6 89 6 333
2019 Less than 3 years in current department or agency 80 8 3 2 2 3 2 93 4 988
2019 3 to 10 years in current department or agency 73 8 6 2 4 4 3 87 6 1178
2019 11 to 20 years in current department or agency 71 10 5 4 3 3 3 87 8 917
2019 More than 20 years in current department or agency 68 10 6 2 2 5 7 88 5 342

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 10 4 1 1 2 6 93 3 973
2020 3 to 10 years in current department or agency 76 11 3 1 1 1 7 94 3 1113
2020 11 to 20 years in current department or agency 76 9 6 1 1 2 6 91 3 966
2020 More than 20 years in current department or agency 68 12 6 2 1 2 9 90 3 331
2019 Less than 3 years in current department or agency 85 4 2 0 0 2 5 97 1 988
2019 3 to 10 years in current department or agency 79 6 3 1 1 2 8 94 3 1177
2019 11 to 20 years in current department or agency 76 7 3 1 1 2 10 94 3 916
2019 More than 20 years in current department or agency 72 7 3 1 1 2 14 95 2 339

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 40 15 9 2 5 1 72 12 978
2020 3 to 10 years in current department or agency 22 46 18 9 3 3 0 69 12 1113
2020 11 to 20 years in current department or agency 23 38 20 10 4 4 1 63 15 967
2020 More than 20 years in current department or agency 23 38 23 9 3 4 0 64 12 332
2019 Less than 3 years in current department or agency 32 38 17 7 4 2 0 72 11 990
2019 3 to 10 years in current department or agency 21 41 18 10 6 4 0 64 17 1180
2019 11 to 20 years in current department or agency 19 37 22 11 6 3 1 59 18 922
2019 More than 20 years in current department or agency 18 39 26 11 3 4 0 59 14 345
2018 Less than 3 years in current department or agency 31 37 16 6 3 5 1 73 10 1120
2018 3 to 10 years in current department or agency 20 37 22 9 9 3 0 58 19 1086
2018 11 to 20 years in current department or agency 18 34 23 12 9 3 0 54 22 843
2018 More than 20 years in current department or agency 18 37 21 13 5 5 1 58 19 332
2017 Less than 3 years in current department or agency 30 39 15 6 3 7 1 74 10 1004
2017 3 to 10 years in current department or agency 21 36 21 10 10 3 0 58 21 1204
2017 11 to 20 years in current department or agency 16 34 24 14 9 4 0 52 24 891
2017 More than 20 years in current department or agency 20 34 25 13 5 2 1 55 19 392

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 13 5 2 2 0 80 7 974
2020 3 to 10 years in current department or agency 37 42 12 6 3 1 0 79 9 1107
2020 11 to 20 years in current department or agency 35 39 15 6 3 1 0 76 9 969
2020 More than 20 years in current department or agency 36 39 14 6 2 2 0 78 8 332
2019 Less than 3 years in current department or agency 48 35 9 4 2 1 0 84 7 985
2019 3 to 10 years in current department or agency 33 40 13 7 4 2 0 75 11 1173
2019 11 to 20 years in current department or agency 35 38 14 8 4 1 1 74 12 919
2019 More than 20 years in current department or agency 35 41 14 4 3 2 0 78 7 343
2018 Less than 3 years in current department or agency 54 33 8 3 1 1 0 88 4 1120
2018 3 to 10 years in current department or agency 41 39 11 5 3 1 0 81 8 1078
2018 11 to 20 years in current department or agency 39 37 14 5 3 2 0 77 8 841
2018 More than 20 years in current department or agency 42 38 11 4 2 2 1 83 6 331
2017 Less than 3 years in current department or agency 49 38 6 2 1 3 0 90 4 1009
2017 3 to 10 years in current department or agency 36 40 13 6 3 2 0 77 9 1206
2017 11 to 20 years in current department or agency 34 42 13 5 3 2 0 78 8 889
2017 More than 20 years in current department or agency 32 42 16 4 4 2 0 75 8 390
2014 Less than 3 years in current department or agency 52 31 9 4 1 3 0 86 5 550
2014 3 to 10 years in current department or agency 41 39 10 5 2 3 0 82 7 1594
2014 11 to 20 years in current department or agency 37 41 12 5 2 3 0 81 7 920
2014 More than 20 years in current department or agency 37 40 14 4 2 3 0 80 6 444

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 31 12 3 1 5 1 82 5 977
2020 3 to 10 years in current department or agency 42 37 11 4 2 3 0 82 6 1112
2020 11 to 20 years in current department or agency 43 36 13 3 2 3 0 82 5 966
2020 More than 20 years in current department or agency 44 34 13 4 2 3 0 81 6 330
2019 Less than 3 years in current department or agency 56 29 8 3 1 3 0 87 4 987
2019 3 to 10 years in current department or agency 44 36 11 3 3 3 0 82 6 1178
2019 11 to 20 years in current department or agency 46 33 13 3 3 2 0 81 6 920
2019 More than 20 years in current department or agency 44 37 11 2 2 2 1 84 4 342
2018 Less than 3 years in current department or agency 55 29 10 3 0 3 1 87 3 1109
2018 3 to 10 years in current department or agency 44 36 11 4 3 2 1 82 7 1080
2018 11 to 20 years in current department or agency 42 34 15 3 2 4 0 79 5 838
2018 More than 20 years in current department or agency 43 39 11 2 2 2 1 85 4 331
2017 Less than 3 years in current department or agency 48 32 10 2 1 5 1 86 4 1008
2017 3 to 10 years in current department or agency 38 35 15 4 3 4 0 77 8 1205
2017 11 to 20 years in current department or agency 35 37 16 3 4 5 0 75 8 890
2017 More than 20 years in current department or agency 38 37 18 3 3 1 0 77 5 391
2014 Less than 3 years in current department or agency 51 30 8 3 0 8 0 87 4 550
2014 3 to 10 years in current department or agency 44 34 12 3 2 5 0 83 5 1592
2014 11 to 20 years in current department or agency 41 35 14 3 2 5 1 80 5 920
2014 More than 20 years in current department or agency 41 35 15 2 2 4 0 80 4 444

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 15 4 2 7 1 77 6 978
2020 3 to 10 years in current department or agency 37 37 14 5 2 5 0 78 7 1111
2020 11 to 20 years in current department or agency 39 35 16 3 1 6 0 78 4 969
2020 More than 20 years in current department or agency 39 37 13 2 2 7 0 82 5 330

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 32 9 5 4 4 2 80 10 979
2020 3 to 10 years in current department or agency 42 32 11 5 3 4 2 79 9 1107
2020 11 to 20 years in current department or agency 41 32 12 6 3 5 2 78 9 965
2020 More than 20 years in current department or agency 40 32 12 4 3 6 3 79 8 333

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 28 7 2 1 1 0 90 3 976
2020 3 to 10 years in current department or agency 54 35 7 3 2 0 0 88 5 1110
2020 11 to 20 years in current department or agency 50 34 8 5 3 0 0 84 8 967
2020 More than 20 years in current department or agency 53 31 8 3 3 0 0 85 6 333
2019 Less than 3 years in current department or agency 63 27 5 3 1 0 0 90 4 988
2019 3 to 10 years in current department or agency 49 34 9 5 3 1 0 83 8 1177
2019 11 to 20 years in current department or agency 47 33 10 6 4 0 0 81 10 922
2019 More than 20 years in current department or agency 47 33 11 5 3 0 0 81 8 344
2018 Less than 3 years in current department or agency 63 29 5 2 1 0 0 93 3 1116
2018 3 to 10 years in current department or agency 47 34 10 5 4 0 0 81 9 1079
2018 11 to 20 years in current department or agency 42 38 11 6 3 0 0 80 9 844
2018 More than 20 years in current department or agency 44 39 9 5 3 0 0 83 8 332
2017 Less than 3 years in current department or agency 63 30 4 2 1 1 0 94 3 1006
2017 3 to 10 years in current department or agency 44 36 9 5 5 0 0 80 10 1204
2017 11 to 20 years in current department or agency 39 40 10 6 4 0 0 80 10 888
2017 More than 20 years in current department or agency 38 40 12 7 3 1 0 78 10 393
2014 Less than 3 years in current department or agency 62 28 6 2 1 1 0 91 3 550
2014 3 to 10 years in current department or agency 48 36 10 4 2 0 0 84 6 1593
2014 11 to 20 years in current department or agency 43 39 10 5 3 1 0 83 8 920
2014 More than 20 years in current department or agency 41 37 12 6 3 0 0 79 9 443

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 26 12 5 3 1 0 80 8 976
2020 3 to 10 years in current department or agency 46 34 13 5 3 0 0 79 8 1113
2020 11 to 20 years in current department or agency 44 32 13 7 3 0 0 76 10 964
2020 More than 20 years in current department or agency 49 28 14 6 3 0 0 78 9 332
2019 Less than 3 years in current department or agency 53 28 12 4 3 0 0 82 7 987
2019 3 to 10 years in current department or agency 41 30 16 8 5 1 0 72 12 1179
2019 11 to 20 years in current department or agency 38 31 17 7 6 0 0 70 13 921
2019 More than 20 years in current department or agency 36 35 19 5 5 0 1 71 10 343
2018 Less than 3 years in current department or agency 54 27 11 4 2 1 0 83 6 1116
2018 3 to 10 years in current department or agency 37 32 17 8 5 0 0 70 13 1080
2018 11 to 20 years in current department or agency 32 35 19 7 6 0 0 67 14 837
2018 More than 20 years in current department or agency 33 35 19 7 6 1 0 68 13 331
2017 Less than 3 years in current department or agency 54 27 12 4 2 1 0 82 6 1004
2017 3 to 10 years in current department or agency 35 34 16 8 7 0 0 69 15 1204
2017 11 to 20 years in current department or agency 31 36 19 8 7 0 0 67 14 883
2017 More than 20 years in current department or agency 33 32 20 8 7 0 0 65 15 393
2014 Less than 3 years in current department or agency 47 33 11 5 3 1 0 81 8 550
2014 3 to 10 years in current department or agency 34 38 15 8 5 1 0 72 13 1594
2014 11 to 20 years in current department or agency 29 36 18 10 6 1 0 66 16 921
2014 More than 20 years in current department or agency 26 40 18 7 7 1 0 67 15 444

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 30 11 6 2 0 0 81 8 970
2020 3 to 10 years in current department or agency 44 35 12 6 3 0 0 79 9 1106
2020 11 to 20 years in current department or agency 42 35 13 7 3 0 0 77 10 960
2020 More than 20 years in current department or agency 45 33 13 5 3 0 0 78 9 329
2019 Less than 3 years in current department or agency 52 29 11 5 3 0 0 82 8 985
2019 3 to 10 years in current department or agency 37 36 13 9 4 1 0 74 13 1176
2019 11 to 20 years in current department or agency 37 34 15 8 5 0 0 71 14 920
2019 More than 20 years in current department or agency 35 38 15 6 5 0 0 74 11 343
2018 Less than 3 years in current department or agency 52 31 10 5 2 1 0 84 6 1113
2018 3 to 10 years in current department or agency 35 35 16 8 6 0 0 70 14 1073
2018 11 to 20 years in current department or agency 30 36 19 9 6 0 0 67 14 836
2018 More than 20 years in current department or agency 30 38 18 9 5 1 0 68 13 328
2017 Less than 3 years in current department or agency 50 32 11 4 2 1 0 83 6 1007
2017 3 to 10 years in current department or agency 34 36 14 9 6 0 0 70 15 1204
2017 11 to 20 years in current department or agency 31 38 18 8 5 0 0 69 14 887
2017 More than 20 years in current department or agency 30 35 20 9 6 0 0 65 15 393
2014 Less than 3 years in current department or agency 48 33 10 6 2 1 0 81 8 550
2014 3 to 10 years in current department or agency 32 39 15 8 4 1 0 72 13 1593
2014 11 to 20 years in current department or agency 29 39 18 9 5 0 0 68 14 920
2014 More than 20 years in current department or agency 26 39 19 9 7 0 0 66 16 444

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 25 18 9 6 4 0 65 16 978
2020 3 to 10 years in current department or agency 36 26 18 11 6 2 0 64 17 1114
2020 11 to 20 years in current department or agency 39 26 18 8 6 3 1 68 14 968
2020 More than 20 years in current department or agency 50 23 14 6 4 2 1 76 10 330
2019 Less than 3 years in current department or agency 42 22 17 9 6 2 0 66 16 993
2019 3 to 10 years in current department or agency 33 26 18 11 8 3 0 61 20 1181
2019 11 to 20 years in current department or agency 37 24 20 9 7 3 1 63 17 920
2019 More than 20 years in current department or agency 37 24 20 9 5 3 2 64 14 343
2018 Less than 3 years in current department or agency 38 23 19 10 5 4 1 64 15 1119
2018 3 to 10 years in current department or agency 32 24 18 12 10 2 0 58 23 1082
2018 11 to 20 years in current department or agency 31 27 18 12 9 3 0 60 21 843
2018 More than 20 years in current department or agency 31 31 23 5 7 3 1 64 12 330
2017 Less than 3 years in current department or agency 38 22 18 10 5 6 1 64 16 1008
2017 3 to 10 years in current department or agency 30 26 19 12 10 3 0 58 23 1205
2017 11 to 20 years in current department or agency 31 27 20 10 9 2 1 60 20 889
2017 More than 20 years in current department or agency 33 28 19 9 7 3 2 63 17 392
2014 Less than 3 years in current department or agency 36 22 18 11 6 6 1 62 19 550
2014 3 to 10 years in current department or agency 29 26 19 12 9 4 0 58 22 1594
2014 11 to 20 years in current department or agency 28 29 20 11 8 3 1 59 19 919
2014 More than 20 years in current department or agency 34 28 18 10 6 3 1 64 17 444
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 32 32 36 980
2020 3 to 10 years in current department or agency 28 33 39 1112
2020 11 to 20 years in current department or agency 18 50 32 970
2020 More than 20 years in current department or agency 29 43 28 332
2019 Less than 3 years in current department or agency 37 28 35 992
2019 3 to 10 years in current department or agency 30 33 37 1184
2019 11 to 20 years in current department or agency 21 45 34 925
2019 More than 20 years in current department or agency 32 37 31 344
2018 Less than 3 years in current department or agency 34 32 35 1122
2018 3 to 10 years in current department or agency 29 33 37 1084
2018 11 to 20 years in current department or agency 21 45 34 842
2018 More than 20 years in current department or agency 29 41 30 333
2017 Less than 3 years in current department or agency 32 31 38 1009
2017 3 to 10 years in current department or agency 29 36 35 1205
2017 11 to 20 years in current department or agency 21 47 32 892
2017 More than 20 years in current department or agency 30 43 27 392
2014 Less than 3 years in current department or agency 32 34 34 550
2014 3 to 10 years in current department or agency 29 36 35 1594
2014 11 to 20 years in current department or agency 22 44 34 922
2014 More than 20 years in current department or agency 26 46 28 443

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 2 36 45 3 8 6 314
2020 3 to 10 years in current department or agency 8 35 45 5 0 7 317
2020 11 to 20 years in current department or agency 20 32 39 5 0 5 175
2020 More than 20 years in current department or agency 71 8 12 3 0 6 95
2019 Less than 3 years in current department or agency 1 35 45 5 6 8 362
2019 3 to 10 years in current department or agency 8 27 48 7 2 8 353
2019 11 to 20 years in current department or agency 19 27 44 5 0 5 198
2019 More than 20 years in current department or agency 67 12 15 2 0 4 109
2018 Less than 3 years in current department or agency 2 29 39 5 17 8 376
2018 3 to 10 years in current department or agency 6 27 54 5 0 7 320
2018 11 to 20 years in current department or agency 16 26 45 5 0 8 178
2018 More than 20 years in current department or agency 67 2 16 8 3 4 99
2017 Less than 3 years in current department or agency 2 25 39 4 23 8 317
2017 3 to 10 years in current department or agency 8 26 48 7 1 9 351
2017 11 to 20 years in current department or agency 20 25 41 6 0 8 189
2017 More than 20 years in current department or agency 70 4 15 6 0 4 119
2014 Less than 3 years in current department or agency 6 23 43 8 9999 20 176
2014 3 to 10 years in current department or agency 6 29 48 9 9999 9 461
2014 11 to 20 years in current department or agency 28 25 28 11 9999 8 209
2014 More than 20 years in current department or agency 74 9 9 8 9999 1 116
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 979
2020 3 to 10 years in current department or agency 9 91 1111
2020 11 to 20 years in current department or agency 10 90 971
2020 More than 20 years in current department or agency 9 91 332
2019 Less than 3 years in current department or agency 13 87 992
2019 3 to 10 years in current department or agency 16 84 1180
2019 11 to 20 years in current department or agency 14 86 920
2019 More than 20 years in current department or agency 11 89 344
2018 Less than 3 years in current department or agency 10 90 1120
2018 3 to 10 years in current department or agency 15 85 1086
2018 11 to 20 years in current department or agency 11 89 842
2018 More than 20 years in current department or agency 14 86 333

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 90
2020 3 to 10 years in current department or agency 43 57 96
2020 11 to 20 years in current department or agency 43 57 96
2020 More than 20 years in current department or agency 54 46 28
2019 Less than 3 years in current department or agency 46 54 130
2019 3 to 10 years in current department or agency 50 50 182
2019 11 to 20 years in current department or agency 50 50 131
2019 More than 20 years in current department or agency 48 52 37
2018 Less than 3 years in current department or agency 56 44 112
2018 3 to 10 years in current department or agency 54 46 165
2018 11 to 20 years in current department or agency 49 51 96
2018 More than 20 years in current department or agency 43 57 45

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 66 34 90
2020 3 to 10 years in current department or agency 67 33 96
2020 11 to 20 years in current department or agency 66 34 96
2020 More than 20 years in current department or agency 65 35 28
2019 Less than 3 years in current department or agency 64 36 130
2019 3 to 10 years in current department or agency 61 39 182
2019 11 to 20 years in current department or agency 63 37 131
2019 More than 20 years in current department or agency 56 44 37
2018 Less than 3 years in current department or agency 58 42 112
2018 3 to 10 years in current department or agency 64 36 165
2018 11 to 20 years in current department or agency 61 39 96
2018 More than 20 years in current department or agency 69 31 45

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 90
2020 11 to 20 years in current department or agency 10 90 96
2019 3 to 10 years in current department or agency 8 92 182
2019 11 to 20 years in current department or agency 11 89 131
2018 Less than 3 years in current department or agency 7 93 112
2018 3 to 10 years in current department or agency 7 93 165
2018 11 to 20 years in current department or agency 8 92 96
2018 More than 20 years in current department or agency 13 87 45

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 90
2020 3 to 10 years in current department or agency 0 100 96
2020 11 to 20 years in current department or agency 0 100 96
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 0 100 130
2019 3 to 10 years in current department or agency 0 100 182
2019 11 to 20 years in current department or agency 0 100 131
2019 More than 20 years in current department or agency 0 100 37
2018 11 to 20 years in current department or agency 0 100 96
2018 More than 20 years in current department or agency 0 100 45

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 90
2020 3 to 10 years in current department or agency 5 95 96
2019 Less than 3 years in current department or agency 5 95 130
2019 11 to 20 years in current department or agency 4 96 131
2018 Less than 3 years in current department or agency 9 91 112
2018 3 to 10 years in current department or agency 5 95 165

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 90
2020 11 to 20 years in current department or agency 6 94 96
2019 3 to 10 years in current department or agency 7 93 182
2019 11 to 20 years in current department or agency 7 93 131
2018 Less than 3 years in current department or agency 6 94 112
2018 3 to 10 years in current department or agency 3 97 165

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 5 95 130
2019 3 to 10 years in current department or agency 4 96 182
2018 3 to 10 years in current department or agency 3 97 165

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 90
2020 3 to 10 years in current department or agency 36 64 96
2020 11 to 20 years in current department or agency 49 51 96
2020 More than 20 years in current department or agency 60 40 28
2019 Less than 3 years in current department or agency 30 70 128
2019 3 to 10 years in current department or agency 40 60 178
2019 11 to 20 years in current department or agency 36 64 130
2019 More than 20 years in current department or agency 34 66 36
2018 Less than 3 years in current department or agency 35 65 112
2018 3 to 10 years in current department or agency 38 62 164
2018 11 to 20 years in current department or agency 39 61 96
2018 More than 20 years in current department or agency 44 56 45

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 90
2020 3 to 10 years in current department or agency 41 59 96
2020 11 to 20 years in current department or agency 37 63 96
2020 More than 20 years in current department or agency 39 61 28
2019 Less than 3 years in current department or agency 50 50 128
2019 3 to 10 years in current department or agency 42 58 178
2019 11 to 20 years in current department or agency 39 61 130
2019 More than 20 years in current department or agency 38 62 36
2018 Less than 3 years in current department or agency 28 72 112
2018 3 to 10 years in current department or agency 38 62 164
2018 11 to 20 years in current department or agency 39 61 96
2018 More than 20 years in current department or agency 32 68 45

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 90
2020 3 to 10 years in current department or agency 35 65 96
2020 11 to 20 years in current department or agency 52 48 96
2020 More than 20 years in current department or agency 58 42 28
2019 Less than 3 years in current department or agency 48 52 128
2019 3 to 10 years in current department or agency 48 52 178
2019 11 to 20 years in current department or agency 55 45 130
2019 More than 20 years in current department or agency 37 63 36
2018 Less than 3 years in current department or agency 32 68 112
2018 3 to 10 years in current department or agency 42 58 164
2018 11 to 20 years in current department or agency 55 45 96
2018 More than 20 years in current department or agency 52 48 45

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 90
2020 3 to 10 years in current department or agency 48 52 96
2020 11 to 20 years in current department or agency 42 58 96
2020 More than 20 years in current department or agency 47 53 28
2019 Less than 3 years in current department or agency 42 58 128
2019 3 to 10 years in current department or agency 39 61 178
2019 11 to 20 years in current department or agency 40 60 130
2019 More than 20 years in current department or agency 39 61 36
2018 Less than 3 years in current department or agency 30 70 112
2018 3 to 10 years in current department or agency 37 63 164
2018 11 to 20 years in current department or agency 42 58 96
2018 More than 20 years in current department or agency 34 66 45

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 90
2020 3 to 10 years in current department or agency 23 77 96
2020 11 to 20 years in current department or agency 33 67 96
2020 More than 20 years in current department or agency 28 72 28
2019 Less than 3 years in current department or agency 34 66 128
2019 3 to 10 years in current department or agency 26 74 178
2019 11 to 20 years in current department or agency 33 67 130
2019 More than 20 years in current department or agency 27 73 36
2018 Less than 3 years in current department or agency 24 76 112
2018 3 to 10 years in current department or agency 32 68 164
2018 11 to 20 years in current department or agency 29 71 96
2018 More than 20 years in current department or agency 24 76 45

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 61 39 90
2020 3 to 10 years in current department or agency 61 39 96
2020 11 to 20 years in current department or agency 49 51 96
2020 More than 20 years in current department or agency 60 40 28
2019 Less than 3 years in current department or agency 48 52 128
2019 3 to 10 years in current department or agency 56 44 178
2019 11 to 20 years in current department or agency 43 57 130
2019 More than 20 years in current department or agency 58 42 36
2018 Less than 3 years in current department or agency 47 53 112
2018 3 to 10 years in current department or agency 51 49 164
2018 11 to 20 years in current department or agency 52 48 96
2018 More than 20 years in current department or agency 49 51 45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 90
2020 3 to 10 years in current department or agency 36 64 96
2020 11 to 20 years in current department or agency 19 81 96
2020 More than 20 years in current department or agency 39 61 28
2019 Less than 3 years in current department or agency 30 70 128
2019 3 to 10 years in current department or agency 33 67 178
2019 11 to 20 years in current department or agency 31 69 130
2019 More than 20 years in current department or agency 44 56 36
2018 Less than 3 years in current department or agency 19 81 112
2018 3 to 10 years in current department or agency 29 71 164
2018 11 to 20 years in current department or agency 34 66 96
2018 More than 20 years in current department or agency 32 68 45

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 96
2020 11 to 20 years in current department or agency 0 100 96
2019 11 to 20 years in current department or agency 0 100 130
2018 Less than 3 years in current department or agency 0 100 112
2018 11 to 20 years in current department or agency 0 100 96

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 90
2020 3 to 10 years in current department or agency 5 95 96
2019 3 to 10 years in current department or agency 6 94 178
2019 11 to 20 years in current department or agency 4 96 130
2018 Less than 3 years in current department or agency 16 84 112
2018 3 to 10 years in current department or agency 6 94 164

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 96
2020 11 to 20 years in current department or agency 6 94 96
2019 3 to 10 years in current department or agency 10 90 178
2019 11 to 20 years in current department or agency 7 93 130
2018 Less than 3 years in current department or agency 7 93 112
2018 3 to 10 years in current department or agency 11 89 164
2018 11 to 20 years in current department or agency 8 92 96
2018 More than 20 years in current department or agency 11 89 45

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 90
2020 3 to 10 years in current department or agency 53 47 96
2020 11 to 20 years in current department or agency 52 48 96
2020 More than 20 years in current department or agency 50 50 28
2019 Less than 3 years in current department or agency 51 49 128
2019 3 to 10 years in current department or agency 45 55 178
2019 11 to 20 years in current department or agency 50 50 130
2019 More than 20 years in current department or agency 43 57 36
2018 Less than 3 years in current department or agency 34 66 112
2018 3 to 10 years in current department or agency 47 53 164
2018 11 to 20 years in current department or agency 42 58 96
2018 More than 20 years in current department or agency 41 59 45

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 90
2020 3 to 10 years in current department or agency 20 80 96
2020 11 to 20 years in current department or agency 26 74 96
2020 More than 20 years in current department or agency 36 64 28
2019 Less than 3 years in current department or agency 27 73 128
2019 3 to 10 years in current department or agency 22 78 178
2019 11 to 20 years in current department or agency 22 78 130
2019 More than 20 years in current department or agency 46 54 36
2018 Less than 3 years in current department or agency 21 79 112
2018 3 to 10 years in current department or agency 25 75 164
2018 11 to 20 years in current department or agency 26 74 96
2018 More than 20 years in current department or agency 24 76 45

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 96
2020 11 to 20 years in current department or agency 10 90 96
2019 Less than 3 years in current department or agency 11 89 128
2019 3 to 10 years in current department or agency 18 82 178
2019 11 to 20 years in current department or agency 18 82 130
2019 More than 20 years in current department or agency 15 85 36
2018 Less than 3 years in current department or agency 17 83 112
2018 3 to 10 years in current department or agency 14 86 164
2018 11 to 20 years in current department or agency 14 86 96
2018 More than 20 years in current department or agency 18 82 45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 90
2020 3 to 10 years in current department or agency 60 40 96
2020 11 to 20 years in current department or agency 58 42 96
2020 More than 20 years in current department or agency 50 50 28
2019 Less than 3 years in current department or agency 55 45 126
2019 3 to 10 years in current department or agency 62 38 175
2019 11 to 20 years in current department or agency 55 45 127
2019 More than 20 years in current department or agency 43 57 36
2018 Less than 3 years in current department or agency 51 49 112
2018 3 to 10 years in current department or agency 53 47 165
2018 11 to 20 years in current department or agency 55 45 96
2018 More than 20 years in current department or agency 52 48 45

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 90
2020 3 to 10 years in current department or agency 26 74 96
2020 11 to 20 years in current department or agency 25 75 96
2020 More than 20 years in current department or agency 28 72 28
2019 Less than 3 years in current department or agency 31 69 126
2019 3 to 10 years in current department or agency 31 69 175
2019 11 to 20 years in current department or agency 31 69 127
2019 More than 20 years in current department or agency 14 86 36
2018 Less than 3 years in current department or agency 18 82 112
2018 3 to 10 years in current department or agency 21 79 165
2018 11 to 20 years in current department or agency 21 79 96
2018 More than 20 years in current department or agency 29 71 45

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 96
2020 11 to 20 years in current department or agency 8 92 96
2019 3 to 10 years in current department or agency 9 91 175
2019 11 to 20 years in current department or agency 12 88 127
2018 3 to 10 years in current department or agency 7 93 165
2018 11 to 20 years in current department or agency 10 90 96

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 90
2020 3 to 10 years in current department or agency 15 85 96
2020 11 to 20 years in current department or agency 10 90 96
2020 More than 20 years in current department or agency 22 78 28
2019 Less than 3 years in current department or agency 11 89 126
2019 3 to 10 years in current department or agency 14 86 175
2019 11 to 20 years in current department or agency 15 85 127
2019 More than 20 years in current department or agency 19 81 36
2018 Less than 3 years in current department or agency 6 94 112
2018 3 to 10 years in current department or agency 13 87 165
2018 11 to 20 years in current department or agency 12 88 96
2018 More than 20 years in current department or agency 17 83 45

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 90
2020 3 to 10 years in current department or agency 13 87 96
2020 11 to 20 years in current department or agency 11 89 96
2020 More than 20 years in current department or agency 0 100 28
2019 3 to 10 years in current department or agency 16 84 175
2019 11 to 20 years in current department or agency 8 92 127
2018 Less than 3 years in current department or agency 7 93 112
2018 3 to 10 years in current department or agency 9 91 165

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 90
2019 3 to 10 years in current department or agency 4 96 175
2019 11 to 20 years in current department or agency 7 93 127
2018 3 to 10 years in current department or agency 6 94 165

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 90
2020 3 to 10 years in current department or agency 13 87 96
2020 11 to 20 years in current department or agency 10 90 96
2020 More than 20 years in current department or agency 17 83 28
2019 3 to 10 years in current department or agency 15 85 175
2019 11 to 20 years in current department or agency 12 88 127
2018 Less than 3 years in current department or agency 15 85 112
2018 3 to 10 years in current department or agency 14 86 165

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 96
2020 11 to 20 years in current department or agency 7 93 96
2019 Less than 3 years in current department or agency 10 90 126
2019 3 to 10 years in current department or agency 16 84 175
2019 11 to 20 years in current department or agency 11 89 127
2019 More than 20 years in current department or agency 17 83 36
2018 Less than 3 years in current department or agency 14 86 112
2018 3 to 10 years in current department or agency 7 93 165
2018 11 to 20 years in current department or agency 15 85 96
2018 More than 20 years in current department or agency 15 85 45

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 90
2020 3 to 10 years in current department or agency 25 75 96
2020 11 to 20 years in current department or agency 28 72 96
2020 More than 20 years in current department or agency 32 68 28
2019 Less than 3 years in current department or agency 26 74 126
2019 3 to 10 years in current department or agency 18 82 175
2019 11 to 20 years in current department or agency 29 71 127
2019 More than 20 years in current department or agency 35 65 36
2018 Less than 3 years in current department or agency 30 70 112
2018 3 to 10 years in current department or agency 30 70 165
2018 11 to 20 years in current department or agency 20 80 96
2018 More than 20 years in current department or agency 29 71 45

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 9 91 167
2018 Less than 3 years in current department or agency 11 89 110
2018 3 to 10 years in current department or agency 9 91 156

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 21 79 167
2018 Less than 3 years in current department or agency 33 67 110
2018 3 to 10 years in current department or agency 23 77 156

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 167
2018 Less than 3 years in current department or agency 13 87 110
2018 3 to 10 years in current department or agency 5 95 156

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 90
2019 3 to 10 years in current department or agency 8 92 167
2018 Less than 3 years in current department or agency 9 91 110
2018 3 to 10 years in current department or agency 7 93 156

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 167
2019 11 to 20 years in current department or agency 10 90 117
2018 Less than 3 years in current department or agency 11 89 110
2018 3 to 10 years in current department or agency 10 90 156

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 167
2018 Less than 3 years in current department or agency 7 93 110
2018 3 to 10 years in current department or agency 8 92 156

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 90
2019 3 to 10 years in current department or agency 12 88 167
2019 11 to 20 years in current department or agency 7 93 117
2018 Less than 3 years in current department or agency 21 79 110
2018 3 to 10 years in current department or agency 9 91 156

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 12 88 167
2019 11 to 20 years in current department or agency 9 91 117
2018 Less than 3 years in current department or agency 16 84 110
2018 3 to 10 years in current department or agency 11 89 156

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 90
2019 3 to 10 years in current department or agency 12 88 167
2018 Less than 3 years in current department or agency 16 84 110
2018 3 to 10 years in current department or agency 11 89 156
2018 11 to 20 years in current department or agency 13 87 92
2018 More than 20 years in current department or agency 15 85 43

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 90
2019 3 to 10 years in current department or agency 37 63 167
2019 11 to 20 years in current department or agency 34 66 117
2018 Less than 3 years in current department or agency 26 74 110
2018 3 to 10 years in current department or agency 33 67 156
2018 11 to 20 years in current department or agency 39 61 92
2018 More than 20 years in current department or agency 33 67 43

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 90
2019 3 to 10 years in current department or agency 10 90 167
2018 Less than 3 years in current department or agency 12 88 110
2018 3 to 10 years in current department or agency 10 90 156
2018 11 to 20 years in current department or agency 9 91 92
2018 More than 20 years in current department or agency 16 84 43

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 90
2019 3 to 10 years in current department or agency 47 53 167
2019 11 to 20 years in current department or agency 46 54 117
2018 Less than 3 years in current department or agency 39 61 110
2018 3 to 10 years in current department or agency 52 48 156
2018 11 to 20 years in current department or agency 53 47 92
2018 More than 20 years in current department or agency 45 55 43

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 43

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 90
2019 3 to 10 years in current department or agency 50 50 167
2019 11 to 20 years in current department or agency 53 47 117
2018 Less than 3 years in current department or agency 46 54 110
2018 3 to 10 years in current department or agency 57 43 156
2018 11 to 20 years in current department or agency 58 42 92
2018 More than 20 years in current department or agency 53 47 43

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 5 95 167
2018 3 to 10 years in current department or agency 4 96 156
2018 11 to 20 years in current department or agency 8 92 92

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 90
2019 3 to 10 years in current department or agency 15 85 167
2018 Less than 3 years in current department or agency 12 88 110
2018 3 to 10 years in current department or agency 14 86 156
2018 11 to 20 years in current department or agency 10 90 92
2018 More than 20 years in current department or agency 29 71 43

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 13 16 3 2 35 10 62 10 979
2020 3 to 10 years in current department or agency 17 18 16 6 4 33 7 58 16 1114
2020 11 to 20 years in current department or agency 18 14 19 6 4 33 7 53 16 966
2020 More than 20 years in current department or agency 19 18 15 4 3 35 6 62 12 330
2019 Less than 3 years in current department or agency 20 14 17 5 6 29 9 55 18 991
2019 3 to 10 years in current department or agency 16 17 18 8 7 25 8 50 23 1180
2019 11 to 20 years in current department or agency 15 14 20 8 6 29 7 46 22 922
2019 More than 20 years in current department or agency 14 14 21 5 6 34 5 47 19 343
2018 Less than 3 years in current department or agency 19 13 18 4 2 32 11 57 12 1119
2018 3 to 10 years in current department or agency 15 16 20 7 8 28 6 47 24 1084
2018 11 to 20 years in current department or agency 15 15 24 4 7 31 5 47 17 843
2018 More than 20 years in current department or agency 16 21 22 5 7 26 3 52 17 332
2017 Less than 3 years in current department or agency 16 14 13 3 4 36 15 60 13 1009
2017 3 to 10 years in current department or agency 15 17 18 6 8 29 8 50 21 1207
2017 11 to 20 years in current department or agency 13 15 17 8 7 32 8 46 25 891
2017 More than 20 years in current department or agency 18 18 20 6 7 26 5 52 19 393
2014 Less than 3 years in current department or agency 18 13 16 3 1 38 12 61 8 550
2014 3 to 10 years in current department or agency 16 16 18 5 5 31 9 53 16 1593
2014 11 to 20 years in current department or agency 14 17 18 6 6 32 6 51 20 922
2014 More than 20 years in current department or agency 18 16 24 4 3 29 6 53 11 443

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 25 17 2 2 14 2 75 5 978
2020 3 to 10 years in current department or agency 33 34 15 5 4 9 1 73 10 1112
2020 11 to 20 years in current department or agency 33 32 18 5 2 9 1 72 8 968
2020 More than 20 years in current department or agency 43 30 15 3 3 6 1 78 7 329
2019 Less than 3 years in current department or agency 34 29 14 5 4 12 2 74 10 989
2019 3 to 10 years in current department or agency 32 32 14 8 5 8 1 70 14 1182
2019 11 to 20 years in current department or agency 30 34 17 6 5 6 1 69 12 921
2019 More than 20 years in current department or agency 33 32 18 2 5 7 2 72 8 343
2018 Less than 3 years in current department or agency 37 29 14 3 2 13 2 77 6 1122
2018 3 to 10 years in current department or agency 28 32 18 8 6 8 1 66 15 1085
2018 11 to 20 years in current department or agency 27 29 21 6 6 11 0 64 13 842
2018 More than 20 years in current department or agency 28 34 20 5 5 9 0 67 11 330
2017 Less than 3 years in current department or agency 31 29 14 3 3 19 3 76 6 1007
2017 3 to 10 years in current department or agency 26 28 19 7 6 13 1 62 15 1207
2017 11 to 20 years in current department or agency 24 30 20 8 5 12 1 62 15 890
2017 More than 20 years in current department or agency 28 33 17 6 6 9 1 68 13 393
2014 Less than 3 years in current department or agency 31 26 14 3 1 22 2 76 6 550
2014 3 to 10 years in current department or agency 27 32 17 5 4 13 2 69 11 1592
2014 11 to 20 years in current department or agency 25 30 21 6 4 13 0 64 12 921
2014 More than 20 years in current department or agency 29 30 21 5 2 13 0 68 8 444
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 980
2020 3 to 10 years in current department or agency 7 93 1111
2020 11 to 20 years in current department or agency 7 93 967
2020 More than 20 years in current department or agency 5 95 331
2019 Less than 3 years in current department or agency 5 95 991
2019 3 to 10 years in current department or agency 7 93 1181
2019 11 to 20 years in current department or agency 8 92 921
2019 More than 20 years in current department or agency 7 93 344
2018 Less than 3 years in current department or agency 4 96 1122
2018 3 to 10 years in current department or agency 9 91 1085
2018 11 to 20 years in current department or agency 8 92 842
2018 More than 20 years in current department or agency 8 92 331

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 70
2020 3 to 10 years in current department or agency 37 63 73
2020 11 to 20 years in current department or agency 26 74 68
2020 More than 20 years in current department or agency 48 52 17
2019 Less than 3 years in current department or agency 56 44 47
2019 3 to 10 years in current department or agency 43 57 79
2019 11 to 20 years in current department or agency 31 69 68
2019 More than 20 years in current department or agency 29 71 26
2018 Less than 3 years in current department or agency 33 67 49
2018 3 to 10 years in current department or agency 32 68 95
2018 11 to 20 years in current department or agency 31 69 62
2018 More than 20 years in current department or agency 24 76 26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 71 29 70
2020 3 to 10 years in current department or agency 76 24 73
2020 11 to 20 years in current department or agency 84 16 68
2020 More than 20 years in current department or agency 64 36 17
2019 Less than 3 years in current department or agency 61 39 47
2019 3 to 10 years in current department or agency 71 29 79
2019 11 to 20 years in current department or agency 87 13 68
2019 More than 20 years in current department or agency 80 20 26
2018 3 to 10 years in current department or agency 85 15 95
2018 11 to 20 years in current department or agency 89 11 62

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 19 81 26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 70
2020 3 to 10 years in current department or agency 0 100 73
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 17
2019 3 to 10 years in current department or agency 0 100 79
2019 11 to 20 years in current department or agency 0 100 68
2018 Less than 3 years in current department or agency 0 100 49
2018 11 to 20 years in current department or agency 0 100 62

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 70
2020 3 to 10 years in current department or agency 11 89 73
2019 Less than 3 years in current department or agency 16 84 47
2019 3 to 10 years in current department or agency 9 91 79
2018 3 to 10 years in current department or agency 8 92 95

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 14 86 47
2019 More than 20 years in current department or agency 0 100 26
2018 More than 20 years in current department or agency 0 100 26

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 10 90 49
2018 3 to 10 years in current department or agency 7 93 95

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 70
2020 3 to 10 years in current department or agency 25 75 73
2019 3 to 10 years in current department or agency 18 82 77
2019 11 to 20 years in current department or agency 31 69 66
2018 3 to 10 years in current department or agency 30 70 95
2018 11 to 20 years in current department or agency 24 76 62

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 70
2020 3 to 10 years in current department or agency 16 84 73
2019 Less than 3 years in current department or agency 19 81 46
2019 3 to 10 years in current department or agency 14 86 77
2019 11 to 20 years in current department or agency 28 72 66
2019 More than 20 years in current department or agency 0 100 26
2018 Less than 3 years in current department or agency 12 88 49
2018 3 to 10 years in current department or agency 25 75 95
2018 11 to 20 years in current department or agency 18 82 62
2018 More than 20 years in current department or agency 23 77 26

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 70
2020 3 to 10 years in current department or agency 7 93 73
2020 11 to 20 years in current department or agency 18 82 68
2020 More than 20 years in current department or agency 0 100 17
2019 3 to 10 years in current department or agency 10 90 77
2019 11 to 20 years in current department or agency 15 85 66
2018 3 to 10 years in current department or agency 20 80 95
2018 11 to 20 years in current department or agency 10 90 62

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 17
2019 11 to 20 years in current department or agency 0 100 66
2019 More than 20 years in current department or agency 0 100 26
2018 3 to 10 years in current department or agency 5 95 95
2018 11 to 20 years in current department or agency 0 100 62

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 32 68 70
2020 3 to 10 years in current department or agency 28 72 73
2020 11 to 20 years in current department or agency 36 64 68
2020 More than 20 years in current department or agency 47 53 17
2019 Less than 3 years in current department or agency 39 61 46
2019 3 to 10 years in current department or agency 30 70 77
2019 11 to 20 years in current department or agency 31 69 66
2019 More than 20 years in current department or agency 46 54 26
2018 Less than 3 years in current department or agency 28 72 49
2018 3 to 10 years in current department or agency 36 64 95
2018 11 to 20 years in current department or agency 35 65 62
2018 More than 20 years in current department or agency 50 50 26

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 70
2020 3 to 10 years in current department or agency 34 66 73
2020 11 to 20 years in current department or agency 23 77 68
2020 More than 20 years in current department or agency 48 52 17
2019 Less than 3 years in current department or agency 34 66 46
2019 3 to 10 years in current department or agency 23 77 77
2019 11 to 20 years in current department or agency 22 78 66
2019 More than 20 years in current department or agency 28 72 26
2018 3 to 10 years in current department or agency 32 68 95
2018 11 to 20 years in current department or agency 19 81 62

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 70
2020 11 to 20 years in current department or agency 0 100 68
2018 3 to 10 years in current department or agency 5 95 95

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 17
2019 3 to 10 years in current department or agency 6 94 77
2019 More than 20 years in current department or agency 0 100 26
2018 Less than 3 years in current department or agency 0 100 49
2018 More than 20 years in current department or agency 0 100 26

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 70
2018 3 to 10 years in current department or agency 8 92 95

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 70
2020 3 to 10 years in current department or agency 23 77 73
2019 3 to 10 years in current department or agency 18 82 77
2019 11 to 20 years in current department or agency 8 92 66
2018 Less than 3 years in current department or agency 20 80 49
2018 3 to 10 years in current department or agency 16 84 95

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 73
2020 11 to 20 years in current department or agency 0 100 68
2019 Less than 3 years in current department or agency 0 100 46
2019 11 to 20 years in current department or agency 0 100 66
2018 11 to 20 years in current department or agency 0 100 62
2018 More than 20 years in current department or agency 0 100 26

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 70
2020 3 to 10 years in current department or agency 14 86 73
2019 Less than 3 years in current department or agency 12 88 46
2019 3 to 10 years in current department or agency 15 85 77
2019 11 to 20 years in current department or agency 16 84 66
2019 More than 20 years in current department or agency 18 82 26
2018 3 to 10 years in current department or agency 10 90 95
2018 11 to 20 years in current department or agency 11 89 62

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 70
2020 3 to 10 years in current department or agency 0 100 73
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 17
2019 Less than 3 years in current department or agency 0 100 46
2019 3 to 10 years in current department or agency 0 100 77
2019 11 to 20 years in current department or agency 0 100 66
2019 More than 20 years in current department or agency 0 100 26
2018 Less than 3 years in current department or agency 0 100 49
2018 3 to 10 years in current department or agency 0 100 95
2018 11 to 20 years in current department or agency 0 100 62
2018 More than 20 years in current department or agency 0 100 26

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 70
2020 3 to 10 years in current department or agency 14 86 73
2019 3 to 10 years in current department or agency 20 80 77
2019 11 to 20 years in current department or agency 15 85 66
2018 Less than 3 years in current department or agency 12 88 49
2018 3 to 10 years in current department or agency 15 85 95
2018 11 to 20 years in current department or agency 25 75 62
2018 More than 20 years in current department or agency 20 80 26

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 32 68 70
2020 3 to 10 years in current department or agency 23 77 73
2020 11 to 20 years in current department or agency 28 72 68
2020 More than 20 years in current department or agency 31 69 17
2019 3 to 10 years in current department or agency 41 59 73
2019 11 to 20 years in current department or agency 31 69 66
2018 Less than 3 years in current department or agency 30 70 49
2018 3 to 10 years in current department or agency 30 70 95
2018 11 to 20 years in current department or agency 26 74 62
2018 More than 20 years in current department or agency 29 71 26

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 70
2020 3 to 10 years in current department or agency 8 92 73
2019 3 to 10 years in current department or agency 17 83 73
2019 11 to 20 years in current department or agency 17 83 66
2018 3 to 10 years in current department or agency 13 87 95
2018 11 to 20 years in current department or agency 10 90 62

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 17
2019 Less than 3 years in current department or agency 12 88 46
2019 11 to 20 years in current department or agency 10 90 66
2018 3 to 10 years in current department or agency 8 92 95
2018 More than 20 years in current department or agency 0 100 26

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 73
2019 11 to 20 years in current department or agency 15 85 66
2018 3 to 10 years in current department or agency 11 89 95
2018 11 to 20 years in current department or agency 8 92 62

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 17
2019 3 to 10 years in current department or agency 7 93 73
2019 11 to 20 years in current department or agency 7 93 66
2018 3 to 10 years in current department or agency 10 90 95
2018 More than 20 years in current department or agency 0 100 26

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 70
2020 More than 20 years in current department or agency 0 100 17
2019 11 to 20 years in current department or agency 9 91 66

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 70
2020 3 to 10 years in current department or agency 11 89 73
2019 11 to 20 years in current department or agency 12 88 66
2018 3 to 10 years in current department or agency 5 95 95

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 70
2020 3 to 10 years in current department or agency 7 93 73
2019 3 to 10 years in current department or agency 11 89 73
2018 3 to 10 years in current department or agency 9 91 95
2018 11 to 20 years in current department or agency 8 92 62

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 70
2020 3 to 10 years in current department or agency 57 43 73
2020 11 to 20 years in current department or agency 50 50 68
2020 More than 20 years in current department or agency 40 60 17
2019 Less than 3 years in current department or agency 58 42 46
2019 3 to 10 years in current department or agency 48 52 73
2019 11 to 20 years in current department or agency 41 59 66
2019 More than 20 years in current department or agency 58 42 26
2018 Less than 3 years in current department or agency 54 46 49
2018 3 to 10 years in current department or agency 54 46 95
2018 11 to 20 years in current department or agency 51 49 62
2018 More than 20 years in current department or agency 56 44 26

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 70

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 70
2019 11 to 20 years in current department or agency 19 81 55
2018 3 to 10 years in current department or agency 20 80 91
2018 11 to 20 years in current department or agency 17 83 59

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 70
2018 Less than 3 years in current department or agency 0 100 48
2018 3 to 10 years in current department or agency 7 93 91

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 70
2018 More than 20 years in current department or agency 0 100 24

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 17
2018 More than 20 years in current department or agency 0 100 24

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 70
2018 3 to 10 years in current department or agency 7 93 91
2018 More than 20 years in current department or agency 0 100 24

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 70
2018 Less than 3 years in current department or agency 13 87 48
2018 3 to 10 years in current department or agency 6 94 91

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 70
2019 11 to 20 years in current department or agency 10 90 55
2018 Less than 3 years in current department or agency 14 86 48
2018 3 to 10 years in current department or agency 11 89 91

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 70
2018 3 to 10 years in current department or agency 13 87 91
2018 11 to 20 years in current department or agency 13 87 59

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 70
2020 More than 20 years in current department or agency 41 59 17
2019 11 to 20 years in current department or agency 36 64 55
2018 Less than 3 years in current department or agency 23 77 48
2018 3 to 10 years in current department or agency 28 72 91
2018 11 to 20 years in current department or agency 31 69 59
2018 More than 20 years in current department or agency 32 68 24

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 70
2019 11 to 20 years in current department or agency 12 88 55
2018 3 to 10 years in current department or agency 8 92 91

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 70
2020 More than 20 years in current department or agency 47 53 17
2019 11 to 20 years in current department or agency 52 48 55
2018 Less than 3 years in current department or agency 36 64 48
2018 3 to 10 years in current department or agency 40 60 91
2018 11 to 20 years in current department or agency 56 44 59
2018 More than 20 years in current department or agency 50 50 24

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 17
2018 Less than 3 years in current department or agency 0 100 48
2018 11 to 20 years in current department or agency 0 100 59

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 63 37 70
2020 More than 20 years in current department or agency 59 41 17
2019 11 to 20 years in current department or agency 57 43 55
2018 Less than 3 years in current department or agency 49 51 48
2018 3 to 10 years in current department or agency 55 45 91
2018 11 to 20 years in current department or agency 67 33 59
2018 More than 20 years in current department or agency 71 29 24

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 9 91 59
2018 More than 20 years in current department or agency 0 100 24

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 70
2019 11 to 20 years in current department or agency 16 84 55
2018 3 to 10 years in current department or agency 15 85 91
2018 11 to 20 years in current department or agency 8 92 59

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 13 16 2 1 38 8 64 7 979
2020 3 to 10 years in current department or agency 17 16 17 4 3 37 6 59 11 1113
2020 11 to 20 years in current department or agency 19 15 19 2 2 37 5 59 8 967
2020 More than 20 years in current department or agency 20 17 18 1 2 37 5 64 5 332
2019 Less than 3 years in current department or agency 22 13 17 2 2 34 9 62 8 991
2019 3 to 10 years in current department or agency 17 18 21 3 3 31 8 56 10 1176
2019 11 to 20 years in current department or agency 16 14 22 3 4 34 7 51 12 918
2019 More than 20 years in current department or agency 16 16 18 3 3 35 8 57 11 342
2018 Less than 3 years in current department or agency 21 13 17 2 1 36 10 62 7 1119
2018 3 to 10 years in current department or agency 18 15 19 4 4 34 6 55 13 1078
2018 11 to 20 years in current department or agency 17 15 23 3 4 33 6 52 10 840
2018 More than 20 years in current department or agency 17 17 23 3 4 33 4 55 10 333
2017 Less than 3 years in current department or agency 19 12 13 1 1 42 12 66 5 1007
2017 3 to 10 years in current department or agency 16 15 19 3 3 35 9 56 11 1204
2017 11 to 20 years in current department or agency 11 16 18 3 4 39 8 52 14 891
2017 More than 20 years in current department or agency 16 15 20 4 4 33 7 53 13 393
2014 Less than 3 years in current department or agency 18 10 14 1 1 44 12 64 4 549
2014 3 to 10 years in current department or agency 16 15 17 3 2 38 9 58 9 1592
2014 11 to 20 years in current department or agency 13 17 20 2 2 39 7 54 8 921
2014 More than 20 years in current department or agency 16 18 21 2 2 35 6 58 6 444

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 27 14 1 2 14 1 79 4 977
2020 3 to 10 years in current department or agency 34 33 16 5 2 9 1 74 8 1113
2020 11 to 20 years in current department or agency 33 34 17 3 2 10 1 76 5 966
2020 More than 20 years in current department or agency 42 31 16 2 1 6 2 79 4 331
2019 Less than 3 years in current department or agency 40 27 13 2 2 14 2 80 5 991
2019 3 to 10 years in current department or agency 34 32 16 4 3 10 1 74 8 1181
2019 11 to 20 years in current department or agency 33 32 17 3 3 10 1 73 7 920
2019 More than 20 years in current department or agency 35 31 17 3 3 9 2 75 6 344
2018 Less than 3 years in current department or agency 38 29 14 2 1 13 2 79 4 1121
2018 3 to 10 years in current department or agency 31 31 18 3 4 12 1 71 8 1078
2018 11 to 20 years in current department or agency 30 28 22 3 4 12 0 66 8 838
2018 More than 20 years in current department or agency 30 34 19 4 3 10 1 71 8 332
2017 Less than 3 years in current department or agency 37 25 14 1 1 18 4 80 3 1005
2017 3 to 10 years in current department or agency 29 28 17 4 3 17 2 70 9 1203
2017 11 to 20 years in current department or agency 25 33 18 3 4 15 2 70 8 889
2017 More than 20 years in current department or agency 30 29 20 4 3 13 1 69 8 392
2014 Less than 3 years in current department or agency 34 24 12 1 0 25 3 81 2 548
2014 3 to 10 years in current department or agency 30 29 16 3 2 18 2 73 6 1592
2014 11 to 20 years in current department or agency 26 31 20 2 2 17 1 70 6 922
2014 More than 20 years in current department or agency 26 30 21 1 2 18 2 70 4 443

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 0 5 21 0 33 36 5 9 56 18
2020 3 to 10 years in current department or agency 0 0 18 11 45 27 0 0 76 18
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 22 14 10 8 0 2 68 18 980
2020 3 to 10 years in current department or agency 45 26 14 8 6 0 1 72 14 1114
2020 11 to 20 years in current department or agency 40 24 15 9 10 0 1 65 20 970
2020 More than 20 years in current department or agency 36 25 19 7 11 0 2 62 19 332

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 29 17 9 7 1 1 66 16 976
2020 3 to 10 years in current department or agency 40 30 16 8 5 0 0 70 13 1113
2020 11 to 20 years in current department or agency 42 29 16 7 5 0 1 72 12 964
2020 More than 20 years in current department or agency 41 32 14 8 3 1 1 75 11 330
2019 Less than 3 years in current department or agency 24 26 20 14 16 0 1 50 30 990
2019 3 to 10 years in current department or agency 23 30 21 12 11 0 1 54 24 1181
2019 11 to 20 years in current department or agency 30 29 20 10 9 0 1 60 20 922
2019 More than 20 years in current department or agency 33 31 17 10 7 0 2 66 17 343
2018 Less than 3 years in current department or agency 25 24 21 14 13 1 2 51 28 1118
2018 3 to 10 years in current department or agency 21 28 21 14 14 0 2 50 29 1082
2018 11 to 20 years in current department or agency 26 27 23 13 9 0 2 54 22 840
2018 More than 20 years in current department or agency 32 26 18 12 10 1 2 59 23 328
2017 Less than 3 years in current department or agency 19 22 22 15 20 0 2 42 36 1004
2017 3 to 10 years in current department or agency 22 24 20 14 17 0 2 47 32 1202
2017 11 to 20 years in current department or agency 28 24 19 15 11 1 2 54 27 889
2017 More than 20 years in current department or agency 28 22 20 12 14 0 4 52 27 393

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 27 26 14 10 0 0 49 25 975
2020 3 to 10 years in current department or agency 15 26 28 17 13 0 0 41 30 1115
2020 11 to 20 years in current department or agency 16 28 27 17 12 0 0 45 28 967
2020 More than 20 years in current department or agency 21 28 23 19 8 1 2 49 27 332
2019 Less than 3 years in current department or agency 26 30 26 11 7 0 1 56 18 989
2019 3 to 10 years in current department or agency 17 29 28 17 9 0 0 46 26 1178
2019 11 to 20 years in current department or agency 17 27 28 17 10 0 1 45 27 921
2019 More than 20 years in current department or agency 17 29 28 14 12 0 1 47 25 345
2018 Less than 3 years in current department or agency 24 29 25 12 8 0 1 54 20 1121
2018 3 to 10 years in current department or agency 13 26 30 18 12 0 1 40 30 1086
2018 11 to 20 years in current department or agency 13 23 31 19 13 0 1 36 32 844
2018 More than 20 years in current department or agency 16 30 26 16 11 0 1 46 28 330
2017 Less than 3 years in current department or agency 28 29 24 10 7 0 2 58 18 1005
2017 3 to 10 years in current department or agency 16 28 27 17 11 0 1 44 29 1205
2017 11 to 20 years in current department or agency 13 26 31 18 11 0 1 39 30 891
2017 More than 20 years in current department or agency 15 27 28 17 11 0 2 43 29 393

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 27 19 12 8 0 1 61 20 976
2020 3 to 10 years in current department or agency 22 30 23 14 10 0 1 53 24 1111
2020 11 to 20 years in current department or agency 24 31 23 13 9 0 1 56 21 963
2020 More than 20 years in current department or agency 26 29 21 17 4 1 2 57 22 332
2019 Less than 3 years in current department or agency 32 29 21 10 7 0 1 62 17 983
2019 3 to 10 years in current department or agency 23 32 26 11 7 0 1 56 18 1173
2019 11 to 20 years in current department or agency 23 33 24 12 8 0 1 56 20 917
2019 More than 20 years in current department or agency 22 37 23 10 8 0 1 59 18 339
2018 Less than 3 years in current department or agency 33 27 20 12 6 1 2 62 18 1115
2018 3 to 10 years in current department or agency 18 31 27 14 9 0 1 50 23 1085
2018 11 to 20 years in current department or agency 16 29 27 16 10 0 1 46 27 841
2018 More than 20 years in current department or agency 19 33 28 9 9 0 1 53 19 331
2017 Less than 3 years in current department or agency 35 29 18 9 5 0 3 66 15 1006
2017 3 to 10 years in current department or agency 21 30 25 13 8 0 2 52 22 1201
2017 11 to 20 years in current department or agency 19 30 25 14 10 0 2 50 25 883
2017 More than 20 years in current department or agency 18 34 25 12 9 0 3 53 21 393

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 25 18 12 12 1 1 57 25 972
2020 3 to 10 years in current department or agency 20 25 23 16 14 0 1 46 31 1111
2020 11 to 20 years in current department or agency 25 26 22 14 10 1 1 53 25 962
2020 More than 20 years in current department or agency 23 28 21 15 8 2 2 53 24 332
2019 Less than 3 years in current department or agency 28 28 21 11 10 1 1 57 21 986
2019 3 to 10 years in current department or agency 20 26 23 15 14 1 1 47 29 1175
2019 11 to 20 years in current department or agency 22 26 23 15 12 1 2 49 28 916
2019 More than 20 years in current department or agency 16 28 24 17 13 1 1 44 31 344
2018 Less than 3 years in current department or agency 29 25 21 14 8 1 2 55 23 1118
2018 3 to 10 years in current department or agency 16 25 25 18 15 1 1 41 33 1082
2018 11 to 20 years in current department or agency 21 22 23 16 15 0 2 45 31 842
2018 More than 20 years in current department or agency 15 28 24 18 11 1 3 44 30 331
2017 Less than 3 years in current department or agency 30 28 18 12 8 1 3 60 21 1007
2017 3 to 10 years in current department or agency 22 22 24 17 13 1 2 45 31 1206
2017 11 to 20 years in current department or agency 21 22 24 17 13 1 2 44 31 890
2017 More than 20 years in current department or agency 14 26 28 15 14 1 2 41 30 392

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 23 16 7 6 1 4 69 14 974
2020 3 to 10 years in current department or agency 38 27 17 9 7 0 3 67 16 1110
2020 11 to 20 years in current department or agency 42 25 14 8 7 0 3 70 15 966
2020 More than 20 years in current department or agency 45 24 13 9 3 0 6 73 12 330
2019 Less than 3 years in current department or agency 54 22 13 4 4 0 4 79 8 984
2019 3 to 10 years in current department or agency 48 25 13 7 4 0 4 76 11 1179
2019 11 to 20 years in current department or agency 47 26 11 5 5 1 5 77 11 915
2019 More than 20 years in current department or agency 47 24 14 6 2 0 8 77 8 343
2018 Less than 3 years in current department or agency 53 20 11 6 4 1 5 77 11 1110
2018 3 to 10 years in current department or agency 42 25 16 6 4 1 6 72 11 1078
2018 11 to 20 years in current department or agency 41 23 17 7 5 0 7 69 12 841
2018 More than 20 years in current department or agency 40 24 15 7 3 0 10 72 12 329
2017 Less than 3 years in current department or agency 49 23 11 5 4 1 8 79 9 1007
2017 3 to 10 years in current department or agency 42 25 15 6 4 0 8 73 11 1206
2017 11 to 20 years in current department or agency 39 24 16 7 3 0 10 70 11 891
2017 More than 20 years in current department or agency 40 23 14 7 5 1 11 71 13 394

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 28 20 11 11 0 1 58 22 977
2020 3 to 10 years in current department or agency 24 29 22 12 12 0 0 54 24 1111
2020 11 to 20 years in current department or agency 24 28 23 14 10 0 0 53 24 967
2020 More than 20 years in current department or agency 32 29 22 10 6 0 1 62 16 331
2019 Less than 3 years in current department or agency 39 28 18 8 6 0 1 68 15 984
2019 3 to 10 years in current department or agency 32 29 20 10 8 0 1 62 19 1179
2019 11 to 20 years in current department or agency 31 31 19 10 8 0 1 63 17 921
2019 More than 20 years in current department or agency 35 30 20 8 6 0 1 66 14 345
2018 Less than 3 years in current department or agency 40 25 18 8 8 1 1 66 16 1117
2018 3 to 10 years in current department or agency 26 28 24 12 9 0 1 54 21 1083
2018 11 to 20 years in current department or agency 28 29 23 11 9 0 0 57 20 843
2018 More than 20 years in current department or agency 32 27 22 11 7 1 1 60 18 332
2017 Less than 3 years in current department or agency 37 27 18 11 6 0 2 65 17 1005
2017 3 to 10 years in current department or agency 30 30 20 12 7 0 1 60 20 1203
2017 11 to 20 years in current department or agency 27 32 21 12 7 0 1 59 19 884
2017 More than 20 years in current department or agency 31 29 22 10 6 0 2 61 16 393

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 21 16 10 8 0 8 64 19 978
2020 3 to 10 years in current department or agency 33 21 18 10 10 0 7 59 22 1114
2020 11 to 20 years in current department or agency 26 23 22 14 11 0 4 51 26 965
2020 More than 20 years in current department or agency 34 31 17 6 5 0 6 70 12 331

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 32 15 7 3 1 2 73 11 973
2020 3 to 10 years in current department or agency 31 37 19 8 3 1 1 68 12 1110
2020 11 to 20 years in current department or agency 35 31 21 7 4 1 2 67 11 967
2020 More than 20 years in current department or agency 31 39 15 7 5 1 3 72 12 331
2019 Less than 3 years in current department or agency 34 32 21 8 4 1 1 67 12 990
2019 3 to 10 years in current department or agency 27 35 22 9 6 1 1 63 15 1175
2019 11 to 20 years in current department or agency 26 35 21 10 5 1 1 63 16 921
2019 More than 20 years in current department or agency 23 37 25 9 4 1 2 61 13 343
2018 Less than 3 years in current department or agency 34 32 20 7 3 1 2 68 11 1119
2018 3 to 10 years in current department or agency 22 34 22 13 7 0 1 57 20 1076
2018 11 to 20 years in current department or agency 24 34 24 12 6 1 1 58 18 838
2018 More than 20 years in current department or agency 21 33 26 13 3 1 3 57 17 330
2017 Less than 3 years in current department or agency 36 31 19 8 3 1 3 70 11 1004
2017 3 to 10 years in current department or agency 26 32 21 12 7 0 2 59 19 1205
2017 11 to 20 years in current department or agency 24 32 23 12 6 1 2 58 19 884
2017 More than 20 years in current department or agency 27 30 24 11 5 1 2 59 17 394

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 29 22 9 5 0 1 64 14 975
2020 3 to 10 years in current department or agency 24 35 23 10 7 1 0 59 18 1109
2020 11 to 20 years in current department or agency 26 34 21 12 4 0 1 62 17 960
2020 More than 20 years in current department or agency 26 36 21 10 6 0 1 63 16 333
2019 Less than 3 years in current department or agency 32 28 23 10 6 0 1 60 16 990
2019 3 to 10 years in current department or agency 24 34 23 12 5 1 1 59 18 1182
2019 11 to 20 years in current department or agency 23 33 25 11 7 0 1 56 18 919
2019 More than 20 years in current department or agency 20 35 25 13 5 0 1 56 19 343
2018 Less than 3 years in current department or agency 30 31 20 10 6 1 2 63 16 1116
2018 3 to 10 years in current department or agency 19 32 25 14 9 1 1 52 23 1079
2018 11 to 20 years in current department or agency 18 33 28 13 7 0 1 52 20 838
2018 More than 20 years in current department or agency 18 34 24 15 6 1 2 53 22 329
2017 Less than 3 years in current department or agency 32 33 19 9 4 0 3 68 13 1004
2017 3 to 10 years in current department or agency 20 31 24 14 9 0 1 52 23 1204
2017 11 to 20 years in current department or agency 20 31 23 16 8 0 2 52 24 885
2017 More than 20 years in current department or agency 18 30 24 16 8 1 3 50 25 391

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 32 18 9 5 0 1 67 15 972
2020 3 to 10 years in current department or agency 34 31 18 10 6 0 0 66 16 1111
2020 11 to 20 years in current department or agency 38 32 17 8 4 1 1 70 12 965
2020 More than 20 years in current department or agency 36 35 14 8 5 0 1 73 13 331
2019 Less than 3 years in current department or agency 30 29 21 11 7 0 1 60 19 984
2019 3 to 10 years in current department or agency 32 30 21 9 7 0 0 63 17 1175
2019 11 to 20 years in current department or agency 31 31 20 11 5 1 1 64 16 921
2019 More than 20 years in current department or agency 28 38 16 11 5 0 2 67 16 344
2018 Less than 3 years in current department or agency 31 30 20 9 7 1 2 63 17 1115
2018 3 to 10 years in current department or agency 25 33 21 12 7 0 1 59 20 1077
2018 11 to 20 years in current department or agency 28 30 22 12 7 0 0 59 19 839
2018 More than 20 years in current department or agency 28 33 23 10 3 1 2 63 14 330
2017 Less than 3 years in current department or agency 33 29 21 9 5 0 3 64 15 1005
2017 3 to 10 years in current department or agency 28 30 20 11 7 0 2 60 19 1204
2017 11 to 20 years in current department or agency 29 32 17 12 8 0 2 62 21 886
2017 More than 20 years in current department or agency 29 30 22 10 6 1 2 61 17 394

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 26 11 5 5 1 1 79 9 975
2020 3 to 10 years in current department or agency 47 26 13 8 6 0 1 74 13 1110
2020 11 to 20 years in current department or agency 44 26 14 8 6 1 1 71 14 961
2020 More than 20 years in current department or agency 48 25 12 6 7 1 1 75 13 332
2019 Less than 3 years in current department or agency 53 23 13 6 4 0 1 77 10 988
2019 3 to 10 years in current department or agency 41 28 14 9 7 1 0 69 16 1180
2019 11 to 20 years in current department or agency 43 25 16 8 7 0 0 68 16 919
2019 More than 20 years in current department or agency 35 31 15 10 7 0 1 67 17 343

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 29 23 11 7 0 1 60 17 976
2020 3 to 10 years in current department or agency 26 34 24 10 6 0 0 60 16 1113
2020 11 to 20 years in current department or agency 25 33 24 12 5 0 0 59 17 966
2020 More than 20 years in current department or agency 24 32 25 12 5 0 1 57 17 333

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 33 19 9 5 0 1 67 14 975
2020 3 to 10 years in current department or agency 30 33 21 9 6 0 1 63 16 1113
2020 11 to 20 years in current department or agency 26 32 24 12 6 0 1 58 18 965
2020 More than 20 years in current department or agency 22 38 21 12 7 0 1 60 19 333
2019 Less than 3 years in current department or agency 42 30 17 7 4 1 1 72 10 985
2019 3 to 10 years in current department or agency 37 31 20 8 4 0 1 68 12 1176
2019 11 to 20 years in current department or agency 32 31 21 11 5 0 1 63 16 917
2019 More than 20 years in current department or agency 27 30 24 11 6 0 2 58 18 343
2018 Less than 3 years in current department or agency 35 32 19 8 5 1 2 68 13 1109
2018 3 to 10 years in current department or agency 29 32 22 10 5 0 1 62 16 1073
2018 11 to 20 years in current department or agency 23 34 24 12 6 0 1 57 19 835
2018 More than 20 years in current department or agency 23 32 24 12 5 1 2 57 18 326
2017 Less than 3 years in current department or agency 38 32 17 6 4 1 2 73 10 1003
2017 3 to 10 years in current department or agency 31 33 17 10 6 1 2 66 16 1202
2017 11 to 20 years in current department or agency 27 34 21 10 6 0 2 62 16 881
2017 More than 20 years in current department or agency 28 29 23 12 7 1 1 58 19 392

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 29 14 6 3 0 2 76 10 970
2020 3 to 10 years in current department or agency 46 29 17 5 3 0 1 75 8 1108
2020 11 to 20 years in current department or agency 44 33 15 5 2 1 1 78 7 960
2020 More than 20 years in current department or agency 42 34 15 6 2 0 1 77 8 329
2019 Less than 3 years in current department or agency 57 22 11 5 2 0 2 82 7 981
2019 3 to 10 years in current department or agency 54 24 12 5 3 0 2 79 8 1173
2019 11 to 20 years in current department or agency 54 24 10 5 4 0 2 80 10 918
2019 More than 20 years in current department or agency 52 28 12 3 3 0 3 82 6 342
2018 Less than 3 years in current department or agency 59 19 10 5 3 1 3 81 8 1112
2018 3 to 10 years in current department or agency 49 24 13 7 5 0 2 75 12 1075
2018 11 to 20 years in current department or agency 55 22 11 4 5 0 2 79 10 836
2018 More than 20 years in current department or agency 53 22 14 3 3 1 4 79 6 327
2017 Less than 3 years in current department or agency 62 20 9 4 2 0 3 84 6 1004
2017 3 to 10 years in current department or agency 54 23 12 5 3 0 2 79 9 1205
2017 11 to 20 years in current department or agency 57 21 12 5 3 0 3 79 8 889
2017 More than 20 years in current department or agency 58 20 11 6 4 0 2 79 9 394

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 33 21 10 5 0 0 65 14 974
2020 3 to 10 years in current department or agency 28 35 25 7 5 0 0 63 12 1112
2020 11 to 20 years in current department or agency 26 35 23 10 5 0 0 62 15 960
2020 More than 20 years in current department or agency 28 35 23 8 6 0 1 63 14 327

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 16 6 2 1 1 4 90 4 976
2020 3 to 10 years in current department or agency 69 16 6 2 2 0 4 90 4 1108
2020 11 to 20 years in current department or agency 66 18 6 3 2 1 4 89 4 958
2020 More than 20 years in current department or agency 63 21 8 2 1 1 4 88 3 329
2019 Less than 3 years in current department or agency 78 11 4 1 1 1 5 94 2 985
2019 3 to 10 years in current department or agency 75 11 4 2 2 1 6 92 4 1179
2019 11 to 20 years in current department or agency 73 10 4 2 2 1 7 91 4 919
2019 More than 20 years in current department or agency 69 13 5 1 2 1 10 92 3 344
2018 Less than 3 years in current department or agency 74 11 5 2 1 1 6 91 4 1111
2018 3 to 10 years in current department or agency 69 13 7 2 2 1 5 87 5 1073
2018 11 to 20 years in current department or agency 69 18 5 1 2 1 4 92 3 841
2018 More than 20 years in current department or agency 71 13 5 2 1 1 7 91 4 328

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 10 4 2 1 1 2 92 4 976
2020 3 to 10 years in current department or agency 79 8 4 3 2 1 3 91 5 1113
2020 11 to 20 years in current department or agency 78 10 5 2 2 1 3 91 4 959
2020 More than 20 years in current department or agency 79 9 3 3 2 1 3 91 5 332
2019 Less than 3 years in current department or agency 75 12 4 2 4 1 2 89 6 988
2019 3 to 10 years in current department or agency 70 12 6 4 5 1 2 85 9 1173
2019 11 to 20 years in current department or agency 70 12 6 3 5 1 2 85 9 916
2019 More than 20 years in current department or agency 71 14 5 3 3 1 3 88 7 344
2018 Less than 3 years in current department or agency 74 11 5 1 2 2 5 91 4 1113
2018 3 to 10 years in current department or agency 67 13 6 4 5 1 3 83 10 1079
2018 11 to 20 years in current department or agency 68 12 8 4 4 1 4 84 8 840
2018 More than 20 years in current department or agency 68 12 7 4 3 1 5 85 8 327
2017 Less than 3 years in current department or agency 79 8 4 2 3 1 3 91 5 1006
2017 3 to 10 years in current department or agency 69 13 5 5 4 1 4 86 9 1207
2017 11 to 20 years in current department or agency 67 12 8 5 3 1 5 84 8 891
2017 More than 20 years in current department or agency 71 13 6 4 2 1 3 87 7 392

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 19 4 2 1 0 2 93 3 974
2020 3 to 10 years in current department or agency 68 22 5 2 1 0 1 91 3 1107
2020 11 to 20 years in current department or agency 69 21 5 2 1 0 2 92 3 958
2020 More than 20 years in current department or agency 73 17 5 2 1 0 2 92 3 329
2019 Less than 3 years in current department or agency 61 22 11 4 2 0 2 84 5 984
2019 3 to 10 years in current department or agency 57 26 10 3 3 0 1 84 6 1175
2019 11 to 20 years in current department or agency 56 27 9 4 3 0 1 84 7 916
2019 More than 20 years in current department or agency 53 30 8 4 2 0 2 85 6 342
2018 Less than 3 years in current department or agency 64 21 9 2 2 1 2 87 4 1117
2018 3 to 10 years in current department or agency 52 27 11 5 4 0 1 80 9 1079
2018 11 to 20 years in current department or agency 55 27 11 4 3 0 1 82 7 839
2018 More than 20 years in current department or agency 49 30 13 3 2 0 3 81 5 329
2017 Less than 3 years in current department or agency 66 20 7 3 2 1 2 88 4 1005
2017 3 to 10 years in current department or agency 53 28 9 4 3 0 3 83 7 1206
2017 11 to 20 years in current department or agency 56 26 10 4 2 0 4 85 5 888
2017 More than 20 years in current department or agency 54 28 11 4 1 0 2 84 5 392

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 15 5 4 2 1 2 88 6 977
2020 3 to 10 years in current department or agency 67 17 8 4 3 0 1 84 8 1105
2020 11 to 20 years in current department or agency 64 20 7 4 3 0 2 86 7 962
2020 More than 20 years in current department or agency 70 15 7 3 3 0 1 87 6 330
2019 Less than 3 years in current department or agency 63 15 10 4 5 0 2 80 10 984
2019 3 to 10 years in current department or agency 60 18 9 5 6 0 1 80 11 1174
2019 11 to 20 years in current department or agency 57 21 10 5 5 1 1 80 10 914
2019 More than 20 years in current department or agency 57 25 8 5 3 1 1 84 8 341
2018 Less than 3 years in current department or agency 64 17 8 4 4 1 3 84 8 1114
2018 3 to 10 years in current department or agency 53 20 12 7 7 0 1 74 14 1073
2018 11 to 20 years in current department or agency 52 23 11 7 6 0 1 75 13 832
2018 More than 20 years in current department or agency 50 27 10 5 5 0 3 79 11 329
2017 Less than 3 years in current department or agency 68 14 6 5 3 1 3 85 8 1004
2017 3 to 10 years in current department or agency 54 21 8 8 6 0 2 77 14 1204
2017 11 to 20 years in current department or agency 56 18 12 7 4 0 2 76 11 889
2017 More than 20 years in current department or agency 55 23 11 5 4 0 2 80 9 393

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 10 3 1 1 0 20 94 2 975
2020 3 to 10 years in current department or agency 62 12 4 1 1 0 19 92 3 1113
2020 11 to 20 years in current department or agency 57 14 5 1 1 0 21 92 2 955
2020 More than 20 years in current department or agency 51 17 5 0 1 0 27 93 1 329
2019 Less than 3 years in current department or agency 63 9 5 1 1 0 20 91 3 977
2019 3 to 10 years in current department or agency 58 13 5 2 1 0 21 91 3 1168
2019 11 to 20 years in current department or agency 53 16 6 2 1 1 21 88 4 912
2019 More than 20 years in current department or agency 49 16 5 2 1 0 27 89 4 343
2018 Less than 3 years in current department or agency 58 9 3 2 1 0 27 92 3 1110
2018 3 to 10 years in current department or agency 50 15 6 2 1 0 26 88 4 1063
2018 11 to 20 years in current department or agency 50 17 6 2 1 0 24 88 4 835
2018 More than 20 years in current department or agency 46 17 7 3 1 0 27 86 5 326
2017 Less than 3 years in current department or agency 63 9 4 2 0 0 22 92 3 1005
2017 3 to 10 years in current department or agency 52 15 5 2 1 0 25 89 5 1202
2017 11 to 20 years in current department or agency 49 13 6 3 1 0 27 86 5 887
2017 More than 20 years in current department or agency 43 20 8 2 1 0 28 86 3 393

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 14 5 1 1 1 3 93 2 977
2020 3 to 10 years in current department or agency 69 19 6 2 1 1 2 91 3 1110
2020 11 to 20 years in current department or agency 68 21 5 2 1 0 4 92 3 969
2020 More than 20 years in current department or agency 70 20 5 2 1 0 3 92 3 330
2019 Less than 3 years in current department or agency 75 14 5 1 1 0 4 93 2 982
2019 3 to 10 years in current department or agency 68 16 8 2 1 0 5 88 3 1174
2019 11 to 20 years in current department or agency 68 18 6 1 2 1 4 90 3 914
2019 More than 20 years in current department or agency 68 21 6 1 1 0 3 91 3 343
2018 Less than 3 years in current department or agency 71 13 6 2 1 1 7 91 3 1112
2018 3 to 10 years in current department or agency 61 20 9 2 2 0 5 86 4 1074
2018 11 to 20 years in current department or agency 62 22 8 2 1 0 6 89 2 834
2018 More than 20 years in current department or agency 58 27 9 1 1 1 4 88 2 328
2017 Less than 3 years in current department or agency 72 13 5 1 1 1 6 92 2 1003
2017 3 to 10 years in current department or agency 61 20 8 2 1 0 6 88 4 1202
2017 11 to 20 years in current department or agency 65 19 6 1 1 0 8 91 2 881
2017 More than 20 years in current department or agency 59 26 6 2 1 0 7 91 3 391

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 14 7 3 4 1 2 86 7 976
2020 3 to 10 years in current department or agency 75 14 6 2 1 1 2 91 3 1113
2020 11 to 20 years in current department or agency 79 14 2 2 1 1 2 95 3 967
2020 More than 20 years in current department or agency 80 11 4 1 0 0 4 95 1 332
2019 Less than 3 years in current department or agency 74 11 5 3 4 1 3 87 7 982
2019 3 to 10 years in current department or agency 78 12 3 2 1 0 3 93 3 1177
2019 11 to 20 years in current department or agency 78 13 4 1 2 0 3 94 3 916
2019 More than 20 years in current department or agency 82 9 4 1 1 1 3 95 1 344
2018 Less than 3 years in current department or agency 68 14 6 3 4 1 4 86 8 1118
2018 3 to 10 years in current department or agency 73 13 6 2 2 0 3 90 5 1076
2018 11 to 20 years in current department or agency 74 15 4 1 1 1 4 93 3 842
2018 More than 20 years in current department or agency 76 15 4 1 1 0 3 94 2 331
2017 Less than 3 years in current department or agency 67 13 7 4 4 0 4 84 9 1009
2017 3 to 10 years in current department or agency 69 16 5 3 2 0 5 90 5 1203
2017 11 to 20 years in current department or agency 69 16 5 2 2 1 5 90 4 888
2017 More than 20 years in current department or agency 73 16 3 2 1 0 4 93 3 394

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 29 16 6 3 1 1 75 9 979
2020 3 to 10 years in current department or agency 44 29 17 6 3 0 1 74 9 1110
2020 11 to 20 years in current department or agency 44 30 17 6 2 0 1 75 8 968
2020 More than 20 years in current department or agency 47 32 12 5 2 0 1 80 7 330
2019 Less than 3 years in current department or agency 55 26 12 4 2 0 2 82 6 985
2019 3 to 10 years in current department or agency 54 26 11 4 2 0 2 83 6 1173
2019 11 to 20 years in current department or agency 52 25 14 4 2 0 2 79 6 914
2019 More than 20 years in current department or agency 52 28 10 5 3 0 2 82 8 343
2018 Less than 3 years in current department or agency 49 24 17 4 3 0 4 76 7 1118
2018 3 to 10 years in current department or agency 49 27 14 5 3 0 2 78 8 1076
2018 11 to 20 years in current department or agency 46 29 15 5 2 0 3 77 7 839
2018 More than 20 years in current department or agency 49 26 16 3 2 1 3 78 6 330
2017 Less than 3 years in current department or agency 54 26 12 4 1 0 3 82 6 1007
2017 3 to 10 years in current department or agency 48 30 13 4 2 0 3 80 6 1201
2017 11 to 20 years in current department or agency 49 26 15 4 2 0 4 78 6 886
2017 More than 20 years in current department or agency 54 26 12 4 1 0 3 82 6 391

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 40 20 7 4 1 0 69 11 980
2020 3 to 10 years in current department or agency 27 40 23 7 2 0 0 68 9 1111
2020 11 to 20 years in current department or agency 25 42 23 6 4 0 0 67 10 970
2020 More than 20 years in current department or agency 30 41 22 6 2 0 0 71 7 332

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 34 32 12 5 0 0 51 17 980
2020 3 to 10 years in current department or agency 12 35 34 14 4 0 0 48 18 1112
2020 11 to 20 years in current department or agency 14 31 36 15 4 0 0 45 19 968
2020 More than 20 years in current department or agency 16 33 36 12 3 0 0 50 15 333
2019 Less than 3 years in current department or agency 20 38 32 7 3 0 0 57 10 990
2019 3 to 10 years in current department or agency 15 34 35 12 4 0 0 49 16 1182
2019 11 to 20 years in current department or agency 15 32 35 13 5 0 0 47 18 923
2019 More than 20 years in current department or agency 15 36 33 12 4 1 0 51 16 344
2018 Less than 3 years in current department or agency 20 37 29 10 3 0 0 58 13 1120
2018 3 to 10 years in current department or agency 11 32 35 15 6 0 0 43 21 1089
2018 11 to 20 years in current department or agency 12 29 38 15 5 0 0 42 20 844
2018 More than 20 years in current department or agency 13 27 39 16 4 1 1 41 20 331
2017 Less than 3 years in current department or agency 17 40 28 11 3 0 0 57 14 1009
2017 3 to 10 years in current department or agency 11 31 36 15 6 0 0 42 22 1204
2017 11 to 20 years in current department or agency 11 27 39 17 5 0 0 38 22 888
2017 More than 20 years in current department or agency 12 29 35 17 7 0 0 41 24 392

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 18 35 25 12 0 0 37 28 977
2020 3 to 10 years in current department or agency 10 20 38 23 8 0 0 31 31 1114
2020 11 to 20 years in current department or agency 10 21 37 22 8 0 0 31 32 965
2020 More than 20 years in current department or agency 7 19 43 21 9 0 1 30 26 331
2019 Less than 3 years in current department or agency 7 12 37 30 14 0 0 44 19 983
2019 3 to 10 years in current department or agency 9 16 40 25 10 0 0 35 25 1174
2019 11 to 20 years in current department or agency 10 17 41 22 10 0 1 32 27 909
2019 More than 20 years in current department or agency 6 18 41 25 9 0 0 35 24 342
2018 Less than 3 years in current department or agency 7 14 32 28 18 0 0 47 21 1117
2018 3 to 10 years in current department or agency 9 22 38 24 7 0 0 31 31 1071
2018 11 to 20 years in current department or agency 10 21 39 22 9 0 0 31 31 837
2018 More than 20 years in current department or agency 7 22 40 20 11 0 0 31 29 324
2017 Less than 3 years in current department or agency 5 15 33 29 17 1 1 46 20 1007
2017 3 to 10 years in current department or agency 9 19 37 24 10 0 1 34 29 1205
2017 11 to 20 years in current department or agency 7 21 42 20 9 0 1 29 28 889
2017 More than 20 years in current department or agency 8 21 36 24 11 0 0 35 29 391

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 36 9 4 1 2 1 85 6 977
2020 3 to 10 years in current department or agency 47 40 8 3 1 1 0 88 4 1113
2020 11 to 20 years in current department or agency 51 37 8 2 1 0 0 89 3 970
2020 More than 20 years in current department or agency 57 31 7 2 1 1 0 90 3 332
2019 Less than 3 years in current department or agency 40 38 11 5 2 3 0 81 8 991
2019 3 to 10 years in current department or agency 43 37 12 5 3 1 0 80 7 1180
2019 11 to 20 years in current department or agency 40 40 11 5 2 1 0 81 8 917
2019 More than 20 years in current department or agency 43 37 14 4 2 1 0 80 5 343
2018 Less than 3 years in current department or agency 43 37 10 4 2 4 0 83 6 1117
2018 3 to 10 years in current department or agency 41 36 13 5 3 1 0 79 8 1087
2018 11 to 20 years in current department or agency 36 40 13 6 3 2 0 78 8 840
2018 More than 20 years in current department or agency 41 40 11 2 3 2 0 83 5 333
2017 Less than 3 years in current department or agency 32 41 12 5 2 7 0 79 8 1007
2017 3 to 10 years in current department or agency 27 42 16 6 5 3 0 71 12 1205
2017 11 to 20 years in current department or agency 26 40 18 7 5 4 0 69 12 891
2017 More than 20 years in current department or agency 32 37 17 6 4 3 0 72 10 389

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 31 13 8 5 3 0 73 13 976
2020 3 to 10 years in current department or agency 36 35 14 9 4 2 0 73 13 1109
2020 11 to 20 years in current department or agency 41 32 13 8 3 3 0 75 11 967
2020 More than 20 years in current department or agency 43 34 11 6 4 2 0 79 9 333

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 26 10 13 7 2 0 69 20 977
2020 3 to 10 years in current department or agency 41 29 11 10 7 1 1 72 17 1111
2020 11 to 20 years in current department or agency 39 30 12 11 7 1 0 70 18 967
2020 More than 20 years in current department or agency 40 30 11 11 5 2 1 72 17 331

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 25 12 4 2 4 1 81 6 975
2020 3 to 10 years in current department or agency 52 27 10 5 2 3 1 82 7 1104
2020 11 to 20 years in current department or agency 50 30 11 4 2 3 1 82 6 962
2020 More than 20 years in current department or agency 52 26 12 2 2 4 1 83 4 332

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 31 13 8 5 2 0 74 13 976
2020 3 to 10 years in current department or agency 35 35 15 10 5 1 0 70 15 1115
2020 11 to 20 years in current department or agency 37 32 15 10 4 1 0 71 14 970
2020 More than 20 years in current department or agency 37 35 15 6 5 1 1 73 11 330
2019 Less than 3 years in current department or agency 34 36 15 8 5 2 0 72 13 990
2019 3 to 10 years in current department or agency 29 37 14 11 9 1 0 66 20 1182
2019 11 to 20 years in current department or agency 27 34 17 12 8 1 0 63 20 923
2019 More than 20 years in current department or agency 28 38 18 8 6 1 0 67 14 342
2018 Less than 3 years in current department or agency 37 35 14 7 4 3 0 74 12 1123
2018 3 to 10 years in current department or agency 24 36 18 11 9 1 0 61 21 1086
2018 11 to 20 years in current department or agency 25 35 17 13 8 1 0 61 21 844
2018 More than 20 years in current department or agency 27 38 14 13 4 3 0 68 17 332
2017 Less than 3 years in current department or agency 28 42 15 7 4 3 0 72 12 1005
2017 3 to 10 years in current department or agency 19 39 17 12 11 2 0 59 23 1204
2017 11 to 20 years in current department or agency 19 39 18 13 9 2 0 59 23 891
2017 More than 20 years in current department or agency 25 33 21 11 8 2 0 60 19 389

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 40 11 7 2 1 0 80 9 979
2020 3 to 10 years in current department or agency 36 44 10 7 2 0 0 80 9 1115
2020 11 to 20 years in current department or agency 36 43 12 6 2 1 0 79 8 970
2020 More than 20 years in current department or agency 44 39 9 6 2 0 0 83 8 333

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 36 14 8 3 2 0 74 12 974
2020 3 to 10 years in current department or agency 33 42 11 8 3 1 0 77 12 1110
2020 11 to 20 years in current department or agency 36 40 13 7 2 1 0 77 10 962
2020 More than 20 years in current department or agency 43 35 11 7 3 1 0 79 10 332

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 35 19 7 2 2 1 71 9 969
2020 3 to 10 years in current department or agency 28 40 19 7 3 1 1 70 10 1106
2020 11 to 20 years in current department or agency 33 37 20 5 2 2 1 72 7 957
2020 More than 20 years in current department or agency 35 41 14 4 2 2 2 79 6 332

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 33 12 3 2 2 2 83 5 972
2020 3 to 10 years in current department or agency 45 35 12 4 1 1 2 82 5 1112
2020 11 to 20 years in current department or agency 43 37 13 3 2 2 1 82 4 965
2020 More than 20 years in current department or agency 50 34 9 3 1 1 1 86 5 330

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 16 3 1 0 4 0 95 2 976
2020 3 to 10 years in current department or agency 71 18 4 0 1 5 1 95 1 1110
2020 11 to 20 years in current department or agency 70 20 5 1 1 4 1 93 2 967
2020 More than 20 years in current department or agency 72 21 3 0 0 4 0 97 0 331

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 32 7 4 1 3 0 88 5 975
2020 3 to 10 years in current department or agency 53 36 7 2 1 1 0 90 3 1114
2020 11 to 20 years in current department or agency 57 32 7 2 1 1 0 91 3 965
2020 More than 20 years in current department or agency 63 29 4 2 1 1 0 93 3 332

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 29 10 6 4 2 0 80 10 976
2020 3 to 10 years in current department or agency 52 30 8 6 3 2 0 83 9 1113
2020 11 to 20 years in current department or agency 50 29 10 7 4 0 0 79 11 962
2020 More than 20 years in current department or agency 51 28 9 5 4 1 1 81 10 331

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 10 4 2 2 0 84 6 978
2020 3 to 10 years in current department or agency 56 29 7 4 2 1 0 87 6 1112
2020 11 to 20 years in current department or agency 58 27 9 3 1 1 0 87 4 966
2020 More than 20 years in current department or agency 61 27 8 1 2 1 0 89 3 331

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 46 14 11 2 2 0 72 13 193
2020 3 to 10 years in current department or agency 25 55 12 6 2 1 1 80 7 324
2020 11 to 20 years in current department or agency 29 45 13 11 2 0 1 74 13 307
2020 More than 20 years in current department or agency 29 50 9 7 4 0 1 80 12 113
2019 Less than 3 years in current department or agency 24 49 9 10 3 4 2 77 13 194
2019 3 to 10 years in current department or agency 23 47 13 10 2 2 2 74 12 320
2019 11 to 20 years in current department or agency 27 44 13 11 4 1 1 72 15 291
2019 More than 20 years in current department or agency 29 38 15 10 4 2 2 70 15 114

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 98 2 193
2020 3 to 10 years in current department or agency 97 3 325
2020 11 to 20 years in current department or agency 97 3 307
2020 More than 20 years in current department or agency 100 0 113

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 32 18 20 11 1 1 51 31 189
2020 3 to 10 years in current department or agency 19 37 19 16 9 0 0 56 25 317
2020 11 to 20 years in current department or agency 21 37 18 16 7 0 1 59 23 298
2020 More than 20 years in current department or agency 27 34 20 10 9 0 0 60 19 113
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 976
2020 3 to 10 years in current department or agency 9 91 1112
2020 11 to 20 years in current department or agency 9 91 969
2020 More than 20 years in current department or agency 9 91 333

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 976
2020 3 to 10 years in current department or agency 11 89 1113
2020 11 to 20 years in current department or agency 11 89 964
2020 More than 20 years in current department or agency 11 89 333
2019 Less than 3 years in current department or agency 14 86 990
2019 3 to 10 years in current department or agency 14 86 1181
2019 11 to 20 years in current department or agency 15 85 918
2019 More than 20 years in current department or agency 14 86 345
2017 Less than 3 years in current department or agency 14 86 1008
2017 3 to 10 years in current department or agency 18 82 1206
2017 11 to 20 years in current department or agency 16 84 889
2017 More than 20 years in current department or agency 18 82 393
2014 Less than 3 years in current department or agency 9 91 550
2014 3 to 10 years in current department or agency 15 85 1585
2014 11 to 20 years in current department or agency 13 87 921
2014 More than 20 years in current department or agency 11 89 444

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 98
2020 3 to 10 years in current department or agency 42 58 117
2020 11 to 20 years in current department or agency 51 49 105
2020 More than 20 years in current department or agency 57 43 35

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 72 28 98
2020 3 to 10 years in current department or agency 76 24 117
2020 11 to 20 years in current department or agency 83 17 105
2020 More than 20 years in current department or agency 80 20 35
2019 Less than 3 years in current department or agency 85 15 138
2019 3 to 10 years in current department or agency 80 20 162
2019 11 to 20 years in current department or agency 76 24 134
2019 More than 20 years in current department or agency 73 27 47
2017 Less than 3 years in current department or agency 81 19 144
2017 3 to 10 years in current department or agency 81 19 212
2017 11 to 20 years in current department or agency 77 23 144
2017 More than 20 years in current department or agency 77 23 70
2014 Less than 3 years in current department or agency 85 15 51
2014 3 to 10 years in current department or agency 83 17 231
2014 11 to 20 years in current department or agency 82 18 119
2014 More than 20 years in current department or agency 68 32 50

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 36 5 8 3 0 1 84 10 69
2020 3 to 10 years in current department or agency 46 39 2 7 5 0 1 86 11 88
2020 11 to 20 years in current department or agency 37 40 16 5 2 0 0 77 7 87
2020 More than 20 years in current department or agency 45 45 3 4 0 0 3 93 4 27
2019 Less than 3 years in current department or agency 63 25 3 8 1 0 0 88 9 111
2019 3 to 10 years in current department or agency 54 28 3 9 3 0 2 84 13 129
2019 11 to 20 years in current department or agency 46 33 8 7 3 0 2 82 11 103
2019 More than 20 years in current department or agency 53 20 3 10 14 0 0 73 24 34
2017 Less than 3 years in current department or agency 51 39 4 4 2 0 0 90 6 117
2017 3 to 10 years in current department or agency 51 34 5 6 2 0 1 86 8 171
2017 11 to 20 years in current department or agency 64 25 4 4 3 0 0 88 7 111
2017 More than 20 years in current department or agency 40 41 13 6 0 0 0 81 6 53
2014 Less than 3 years in current department or agency 72 23 5 0 0 0 0 95 0 43
2014 3 to 10 years in current department or agency 55 28 7 7 3 1 0 84 10 191
2014 11 to 20 years in current department or agency 53 29 8 7 1 1 0 83 8 98
2014 More than 20 years in current department or agency 59 29 9 3 0 0 0 88 3 34

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 34 10 4 2 2 3 83 6 979
2020 3 to 10 years in current department or agency 49 30 9 5 2 3 2 83 7 1113
2020 11 to 20 years in current department or agency 48 32 9 5 2 2 2 84 7 969
2020 More than 20 years in current department or agency 48 31 9 4 2 4 4 85 6 329
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 53 14 0 62 38 980
2020 3 to 10 years in current department or agency 28 54 18 0 66 34 1115
2020 11 to 20 years in current department or agency 22 59 19 0 73 27 969
2020 More than 20 years in current department or agency 17 59 23 0 78 22 333

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 319
2020 3 to 10 years in current department or agency 46 54 309
2020 11 to 20 years in current department or agency 43 57 211
2020 More than 20 years in current department or agency 37 63 57

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 22 15 17 19 2 7 44 39 319
2020 3 to 10 years in current department or agency 14 23 12 19 24 1 7 40 46 309
2020 11 to 20 years in current department or agency 10 26 18 19 22 1 5 38 43 210
2020 More than 20 years in current department or agency 10 34 9 23 21 0 4 46 45 57

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 19 15 22 28 1 4 32 53 319
2020 3 to 10 years in current department or agency 7 19 11 22 36 1 4 28 61 309
2020 11 to 20 years in current department or agency 6 16 17 23 35 0 3 23 60 211
2020 More than 20 years in current department or agency 12 26 11 14 30 2 5 42 47 57

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 18 11 7 5 2 11 74 14 977
2020 3 to 10 years in current department or agency 44 18 16 7 6 2 8 68 15 1111
2020 11 to 20 years in current department or agency 45 17 13 8 6 1 10 69 16 967
2020 More than 20 years in current department or agency 47 15 10 9 5 1 13 72 16 331
2019 Less than 3 years in current department or agency 39 21 15 10 9 1 5 63 21 969
2019 3 to 10 years in current department or agency 37 18 17 11 10 1 6 59 23 1150
2019 11 to 20 years in current department or agency 40 18 12 10 12 1 6 63 24 910
2019 More than 20 years in current department or agency 42 19 9 10 12 1 9 67 23 335
2018 Less than 3 years in current department or agency 40 18 15 7 9 1 10 66 18 1120
2018 3 to 10 years in current department or agency 37 18 15 11 11 1 7 60 23 1085
2018 11 to 20 years in current department or agency 43 15 14 10 11 0 7 62 22 842
2018 More than 20 years in current department or agency 45 14 8 9 11 1 12 67 23 333
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