2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 36 45 5 11 3 0 0 81 13 280
2020 SG-03 47 38 3 13 0 0 0 84 13 32
2020 SG-04 42 42 4 9 4 0 0 84 13 159
2020 SG-05 13 58 9 18 2 0 0 71 20 45
2020 SG-06 30 48 7 15 0 0 0 78 15 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 79 15 2 0 1 1 1 96 2 279
2020 SG-03 94 3 0 0 0 3 0 100 0 32
2020 SG-04 81 13 3 1 2 1 1 95 3 159
2020 SG-05 67 24 4 0 2 0 2 93 2 45
2020 SG-06 73 27 0 0 0 0 0 100 0 26
2017 SG 71 21 3 4 1 0 1 93 4 285
2017 SG-04 71 21 3 2 1 0 1 94 3 205
2017 SG-05 72 23 0 5 0 0 0 95 5 39
2017 SG-06 59 28 3 10 0 0 0 86 10 29
2014 SG 67 22 6 1 2 1 1 91 3 296
2014 SG-04 68 21 5 1 2 1 1 91 4 210
2014 SG-05 73 22 5 0 0 0 0 95 0 37
2014 SG-06 54 36 7 0 4 0 0 89 4 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 37 37 9 11 4 0 2 76 15 279
2020 SG-03 44 31 6 19 0 0 0 75 19 32
2020 SG-04 41 37 8 9 3 0 3 79 12 158
2020 SG-05 22 47 9 11 7 0 4 72 19 45
2020 SG-06 33 26 15 19 7 0 0 59 26 27
2019 SG 46 30 6 9 4 0 4 79 14 249
2019 SG-03 55 30 5 5 5 0 0 85 10 20
2019 SG-04 51 26 7 8 3 0 5 82 11 138
2019 SG-05 44 33 9 7 4 0 2 80 11 45
2019 SG-06 29 46 4 8 13 0 0 75 21 24
2017 SG 46 33 8 7 4 0 3 81 11 286
2017 SG-04 46 32 9 7 2 0 3 81 10 205
2017 SG-05 45 35 3 8 8 0 3 82 15 40
2017 SG-06 45 31 10 7 7 0 0 76 14 29
2014 SG 44 40 8 5 3 0 0 83 9 296
2014 SG-04 45 39 7 7 1 0 0 85 8 211
2014 SG-05 43 41 11 3 3 0 0 84 5 37
2014 SG-06 37 48 7 4 4 0 0 85 7 27

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 52 31 8 7 2 0 0 83 9 278
2020 SG-03 81 13 3 3 0 0 0 94 3 32
2020 SG-04 49 34 8 8 1 0 0 83 9 158
2020 SG-05 44 29 11 11 4 0 0 73 16 45
2020 SG-06 35 42 12 8 4 0 0 77 12 26
2019 SG 38 42 7 10 4 0 0 79 14 248
2019 SG-03 74 11 16 0 0 0 0 84 0 19
2019 SG-04 37 45 6 9 3 0 0 82 12 138
2019 SG-05 27 42 9 16 7 0 0 69 22 45
2019 SG-06 33 38 8 13 8 0 0 71 21 24
2018 SG 41 38 9 8 3 0 0 79 12 266
2018 SG-03 82 18 0 0 0 0 0 100 0 17
2018 SG-04 37 40 9 9 4 0 0 77 13 173
2018 SG-05 41 32 12 12 2 0 0 73 15 41
2018 SG-06 32 48 12 4 4 0 0 80 8 25
2017 SG 36 42 9 8 5 0 0 78 13 286
2017 SG-04 37 43 10 7 3 0 0 80 11 205
2017 SG-05 33 40 5 13 10 0 0 73 23 40
2017 SG-06 31 45 10 7 7 0 0 76 14 29
2014 SG 40 41 7 9 1 0 1 82 11 297
2014 SG-04 41 41 7 9 1 0 1 83 11 211
2014 SG-05 38 41 14 8 0 0 0 78 8 37
2014 SG-06 39 43 11 7 0 0 0 82 7 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 49 30 13 5 3 0 0 79 8 279
2020 SG-03 72 22 0 6 0 0 0 94 6 32
2020 SG-04 48 31 13 5 2 0 1 80 7 158
2020 SG-05 31 31 24 7 4 2 0 64 11 45
2020 SG-06 44 30 11 7 7 0 0 74 15 27
2019 SG 49 32 11 4 2 0 2 81 7 247
2019 SG-03 75 15 5 5 0 0 0 90 5 20
2019 SG-04 49 32 10 5 1 0 3 83 6 137
2019 SG-05 41 30 23 2 5 0 0 70 7 44
2019 SG-06 33 50 8 0 8 0 0 83 8 24
2017 SG 50 34 8 4 3 0 1 85 7 285
2017 SG-04 49 34 8 4 3 0 1 85 7 204
2017 SG-05 45 33 13 3 5 0 3 79 8 40
2017 SG-06 55 34 7 3 0 0 0 90 3 29
2014 SG 53 32 11 3 1 0 0 85 4 297
2014 SG-04 54 31 12 2 1 0 0 85 3 211
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 61 29 7 0 4 0 0 89 4 28

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 51 29 10 6 3 0 0 80 9 277
2020 SG-03 69 16 13 3 0 0 0 84 3 32
2020 SG-04 52 28 9 6 4 1 0 81 10 158
2020 SG-05 40 27 13 16 2 0 2 68 18 45
2020 SG-06 38 42 15 0 4 0 0 81 4 26
2019 SG 62 28 4 4 2 0 0 90 6 247
2019 SG-03 79 16 5 0 0 0 0 95 0 19
2019 SG-04 64 28 4 3 1 1 0 92 4 137
2019 SG-05 56 27 7 7 4 0 0 82 11 45
2019 SG-06 50 38 4 4 4 0 0 88 8 24
2018 SG 63 29 4 3 2 0 0 91 5 266
2018 SG-03 65 29 6 0 0 0 0 94 0 17
2018 SG-04 65 28 2 2 2 0 0 93 5 173
2018 SG-05 57 24 10 7 2 0 0 81 10 42
2018 SG-06 54 38 4 4 0 0 0 92 4 24
2017 SG 62 26 5 3 2 1 0 90 5 285
2017 SG-04 66 22 5 3 2 1 0 90 5 204
2017 SG-05 53 38 5 3 3 0 0 90 5 40
2017 SG-06 48 41 7 3 0 0 0 90 3 29
2014 SG 55 32 5 5 2 0 1 88 6 296
2014 SG-04 56 32 6 4 1 0 0 89 5 210
2014 SG-05 57 30 3 8 0 0 3 89 8 37
2014 SG-06 64 29 4 4 0 0 0 93 4 28

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 36 39 14 7 4 0 0 75 11 280
2020 SG-03 66 22 0 6 6 0 0 88 13 32
2020 SG-04 30 40 19 8 3 0 0 70 11 159
2020 SG-05 33 38 11 11 7 0 0 71 18 45
2020 SG-06 37 52 7 0 4 0 0 89 4 27
2019 SG 33 35 15 13 5 0 0 67 18 249
2019 SG-03 40 35 15 10 0 0 0 75 10 20
2019 SG-04 32 32 16 14 6 0 0 64 20 138
2019 SG-05 31 27 16 22 4 0 0 58 27 45
2019 SG-06 33 54 8 0 4 0 0 88 4 24
2018 SG 28 39 17 9 7 0 0 67 15 266
2018 SG-03 35 29 29 0 6 0 0 65 6 17
2018 SG-04 26 39 18 9 8 0 0 65 17 173
2018 SG-05 33 38 7 12 10 0 0 71 21 42
2018 SG-06 24 48 20 8 0 0 0 72 8 25
2017 SG 22 48 15 10 5 0 0 70 14 286
2017 SG-04 20 48 17 11 4 0 0 68 15 205
2017 SG-05 28 48 10 8 8 0 0 75 15 40
2017 SG-06 21 52 14 10 3 0 0 72 14 29
2014 SG 24 51 15 6 3 0 0 75 9 297
2014 SG-04 22 50 17 7 4 0 0 72 10 211
2014 SG-05 27 54 14 3 3 0 0 81 5 37
2014 SG-06 29 64 4 0 4 0 0 93 4 28

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 28 35 21 11 5 0 0 63 16 281
2020 SG-03 63 22 6 6 3 0 0 84 9 32
2020 SG-04 22 32 28 13 6 0 0 54 18 159
2020 SG-05 28 41 15 7 9 0 0 70 15 46
2020 SG-06 22 44 15 15 4 0 0 67 19 27
2019 SG 23 35 16 13 13 0 0 58 26 248
2019 SG-03 40 25 30 0 5 0 0 65 5 20
2019 SG-04 21 31 17 17 14 0 0 52 31 138
2019 SG-05 20 36 11 16 16 0 0 57 32 44
2019 SG-06 25 42 17 4 13 0 0 67 17 24
2018 SG 21 35 19 12 12 1 1 57 24 263
2018 SG-03 18 29 18 18 0 6 12 57 21 17
2018 SG-04 21 29 24 12 14 0 0 51 26 170
2018 SG-05 22 44 5 10 17 2 0 68 28 41
2018 SG-06 20 44 20 16 0 0 0 64 16 25
2017 SG 15 36 23 14 11 0 0 52 25 286
2017 SG-04 13 36 23 16 12 0 0 49 27 205
2017 SG-05 28 30 23 10 10 0 0 58 20 40
2017 SG-06 10 41 28 10 10 0 0 52 21 29
2014 SG 15 34 24 21 7 0 0 49 27 297
2014 SG-04 15 31 25 22 6 0 0 46 29 211
2014 SG-05 22 35 19 19 5 0 0 57 24 37
2014 SG-06 7 46 21 18 7 0 0 54 25 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 67 26 2 3 3 0 0 93 5 279
2020 SG-03 88 9 3 0 0 0 0 97 0 32
2020 SG-04 69 25 3 2 3 0 0 93 4 159
2020 SG-05 62 27 0 7 4 0 0 89 11 45
2020 SG-06 38 50 4 4 4 0 0 88 8 26
2019 SG 59 28 6 4 3 0 0 87 7 247
2019 SG-03 68 21 5 5 0 0 0 89 5 19
2019 SG-04 61 28 5 4 2 0 0 89 6 138
2019 SG-05 59 27 5 2 7 0 0 86 9 44
2019 SG-06 50 29 13 4 4 0 0 79 8 24
2018 SG 61 30 3 4 2 0 0 91 6 266
2018 SG-03 71 18 12 0 0 0 0 88 0 17
2018 SG-04 63 29 3 4 1 0 0 92 5 172
2018 SG-05 57 29 2 5 7 0 0 86 12 42
2018 SG-06 44 48 4 4 0 0 0 92 4 25
2017 SG 59 30 6 3 2 0 0 89 5 286
2017 SG-04 61 29 5 4 1 0 0 90 5 205
2017 SG-05 58 28 10 3 3 0 0 85 5 40
2017 SG-06 52 34 7 3 3 0 0 86 7 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 61 30 6 2 1 0 0 90 4 279
2020 SG-03 75 16 9 0 0 0 0 91 0 32
2020 SG-04 59 30 7 3 1 0 0 89 4 159
2020 SG-05 58 29 7 2 4 0 0 87 7 45
2020 SG-06 52 44 0 4 0 0 0 96 4 27
2019 SG 58 31 6 4 2 0 0 89 5 248
2019 SG-03 70 20 5 5 0 0 0 90 5 20
2019 SG-04 58 32 4 5 1 0 0 90 6 137
2019 SG-05 49 31 13 2 4 0 0 80 7 45
2019 SG-06 50 42 4 0 4 0 0 92 4 24
2018 SG 47 42 5 3 2 0 0 89 5 265
2018 SG-03 82 12 0 0 6 0 0 94 6 17
2018 SG-04 44 45 7 2 2 0 0 88 5 172
2018 SG-05 49 34 5 10 2 0 0 83 12 41
2018 SG-06 40 60 0 0 0 0 0 100 0 25
2017 SG 50 37 8 3 2 0 0 87 5 286
2017 SG-04 50 36 9 3 1 0 0 86 5 205
2017 SG-05 48 43 3 3 5 0 0 90 8 40
2017 SG-06 52 34 10 0 3 0 0 86 3 29
2014 SG 35 51 8 4 1 1 0 87 5 297
2014 SG-04 36 48 9 5 0 1 0 85 6 211
2014 SG-05 41 46 11 0 3 0 0 86 3 37
2014 SG-06 32 61 4 4 0 0 0 93 4 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 34 33 19 10 5 0 0 67 15 280
2020 SG-03 66 16 13 6 0 0 0 81 6 32
2020 SG-04 25 33 23 13 6 0 0 58 19 159
2020 SG-05 35 33 15 11 7 0 0 67 17 46
2020 SG-06 27 54 15 4 0 0 0 81 4 26
2019 SG 24 35 18 14 8 0 0 60 22 249
2019 SG-03 40 35 20 5 0 0 0 75 5 20
2019 SG-04 23 32 20 17 9 0 0 55 25 138
2019 SG-05 22 24 24 20 9 0 0 47 29 45
2019 SG-06 21 50 8 13 8 0 0 71 21 24
2018 SG 24 37 17 13 10 0 0 61 23 265
2018 SG-03 41 29 24 0 6 0 0 71 6 17
2018 SG-04 20 36 17 16 11 1 0 56 27 172
2018 SG-05 31 33 12 10 14 0 0 64 24 42
2018 SG-06 21 42 25 13 0 0 0 63 13 24
2017 SG 22 39 16 13 10 0 0 60 23 286
2017 SG-04 21 38 15 15 11 0 0 59 26 205
2017 SG-05 25 43 18 8 8 0 0 68 15 40
2017 SG-06 14 41 24 14 7 0 0 55 21 29

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 47 35 14 2 3 0 0 82 5 281
2020 SG-03 69 16 13 0 3 0 0 84 3 32
2020 SG-04 40 38 16 3 3 0 0 79 6 159
2020 SG-05 39 43 13 2 2 0 0 83 4 46
2020 SG-06 56 33 7 0 4 0 0 89 4 27
2019 SG 41 30 17 8 4 0 0 72 11 247
2019 SG-03 45 35 15 5 0 0 0 80 5 20
2019 SG-04 40 28 20 9 3 0 0 68 12 137
2019 SG-05 36 29 18 11 7 0 0 64 18 45
2019 SG-06 48 43 0 4 4 0 0 91 9 23
2018 SG 37 37 14 8 4 0 0 73 12 263
2018 SG-03 41 29 24 0 6 0 0 71 6 17
2018 SG-04 33 36 16 11 4 0 0 69 15 170
2018 SG-05 43 36 12 5 5 0 0 79 10 42
2018 SG-06 46 46 8 0 0 0 0 92 0 24
2017 SG 39 39 12 7 3 0 0 78 10 282
2017 SG-04 38 38 12 8 2 0 0 77 11 201
2017 SG-05 35 50 10 0 5 0 0 85 5 40
2017 SG-06 48 28 17 3 3 0 0 76 7 29
2014 SG 46 36 11 4 2 0 0 83 6 297
2014 SG-04 39 40 12 5 2 0 0 80 7 211
2014 SG-05 65 22 11 3 0 0 0 86 3 37
2014 SG-06 64 32 4 0 0 0 0 96 0 28

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 23 32 18 15 11 0 0 55 27 280
2020 SG-03 34 44 13 6 3 0 0 78 9 32
2020 SG-04 16 29 21 20 14 0 0 45 35 159
2020 SG-05 20 29 18 18 13 0 2 50 32 45
2020 SG-06 26 44 19 4 7 0 0 70 11 27
2019 SG 15 30 25 16 15 0 0 45 30 248
2019 SG-03 20 30 35 15 0 0 0 50 15 20
2019 SG-04 12 25 26 20 17 0 1 38 37 137
2019 SG-05 11 31 22 11 24 0 0 42 36 45
2019 SG-06 21 42 21 13 4 0 0 63 17 24
2018 SG 13 30 17 19 19 2 0 44 39 266
2018 SG-03 6 24 18 24 12 12 6 36 43 17
2018 SG-04 10 27 18 20 23 1 0 38 43 173
2018 SG-05 17 29 10 22 22 0 0 46 44 41
2018 SG-06 20 48 16 12 4 0 0 68 16 25
2017 SG 15 29 22 20 14 0 0 44 34 284
2017 SG-04 10 28 24 22 16 0 0 38 38 203
2017 SG-05 20 30 13 23 15 0 0 50 38 40
2017 SG-06 28 31 28 10 3 0 0 59 14 29
2014 SG 10 33 22 20 13 0 0 44 34 297
2014 SG-04 9 28 25 23 14 0 0 37 38 211
2014 SG-05 8 54 16 16 5 0 0 62 22 37
2014 SG-06 21 50 18 7 4 0 0 71 11 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 22 23 26 17 11 0 1 45 29 281
2020 SG-03 38 34 13 3 9 3 0 74 13 32
2020 SG-04 15 19 30 19 16 0 1 34 36 159
2020 SG-05 28 17 22 24 7 0 2 47 31 46
2020 SG-06 19 33 30 19 0 0 0 52 19 27
2019 SG 14 29 22 21 14 1 0 43 35 248
2019 SG-03 15 45 25 5 5 5 0 63 11 20
2019 SG-04 11 24 23 25 17 1 0 35 42 137
2019 SG-05 18 27 20 20 16 0 0 44 36 45
2019 SG-06 21 33 17 21 8 0 0 54 29 24
2018 SG 14 23 21 18 22 1 0 38 41 265
2018 SG-03 12 12 24 18 24 6 6 27 47 17
2018 SG-04 12 20 24 17 27 1 0 33 44 173
2018 SG-05 20 24 7 29 20 0 0 44 49 41
2018 SG-06 16 36 24 20 4 0 0 52 24 25
2017 SG 12 30 27 16 15 0 0 42 31 284
2017 SG-04 9 29 29 17 16 0 0 38 33 203
2017 SG-05 25 23 20 20 13 0 0 48 33 40
2017 SG-06 7 41 31 7 14 0 0 48 21 29
2014 SG 11 30 25 22 11 1 1 42 33 297
2014 SG-04 9 28 25 23 13 1 0 38 37 211
2014 SG-05 11 35 35 14 3 0 3 47 17 37
2014 SG-06 18 46 18 14 4 0 0 64 18 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 36 40 13 9 3 0 0 76 12 280
2020 SG-03 71 13 10 6 0 0 0 84 6 31
2020 SG-04 31 39 19 8 3 0 0 70 11 159
2020 SG-05 30 46 2 20 2 0 0 76 22 46
2020 SG-06 22 59 4 7 7 0 0 81 15 27
2019 SG 28 41 17 10 4 0 0 69 14 246
2019 SG-03 45 40 15 0 0 0 0 85 0 20
2019 SG-04 30 39 19 10 2 1 0 69 12 135
2019 SG-05 20 33 18 16 13 0 0 53 29 45
2019 SG-06 21 54 13 13 0 0 0 75 13 24
2018 SG 28 34 17 11 9 0 0 63 20 266
2018 SG-03 47 24 6 6 6 6 6 80 13 17
2018 SG-04 26 34 19 11 11 0 0 59 22 172
2018 SG-05 29 31 12 17 12 0 0 60 29 42
2018 SG-06 16 52 28 4 0 0 0 68 4 25
2017 SG 24 38 18 12 9 0 0 61 20 284
2017 SG-04 23 38 18 11 9 0 0 61 21 203
2017 SG-05 23 38 15 13 13 0 0 60 25 40
2017 SG-06 21 38 24 14 3 0 0 59 17 29
2014 SG 18 42 23 11 5 0 0 60 16 297
2014 SG-04 19 41 25 10 4 0 0 61 14 211
2014 SG-05 14 46 22 11 8 0 0 59 19 37
2014 SG-06 4 61 21 11 4 0 0 64 14 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 42 42 11 4 1 0 0 84 5 280
2020 SG-03 61 23 10 3 3 0 0 84 6 31
2020 SG-04 38 44 13 4 1 0 0 82 5 159
2020 SG-05 37 43 13 4 2 0 0 80 7 46
2020 SG-06 37 56 4 4 0 0 0 93 4 27
2019 SG 38 40 15 5 2 0 0 78 7 249
2019 SG-03 50 50 0 0 0 0 0 100 0 20
2019 SG-04 38 37 17 6 1 0 0 75 7 138
2019 SG-05 33 38 18 7 4 0 0 71 11 45
2019 SG-06 42 38 13 4 4 0 0 79 8 24
2018 SG 35 41 16 5 3 0 0 76 8 266
2018 SG-03 35 35 24 0 6 0 0 71 6 17
2018 SG-04 35 40 16 5 3 0 0 76 8 172
2018 SG-05 36 40 10 12 2 0 0 76 14 42
2018 SG-06 28 52 20 0 0 0 0 80 0 25
2017 SG 36 43 15 5 1 0 0 79 6 284
2017 SG-04 36 42 15 5 1 0 0 79 6 203
2017 SG-05 40 40 15 5 0 0 0 80 5 40
2017 SG-06 21 52 21 3 3 0 0 72 7 29
2014 SG 38 45 11 4 1 0 0 83 6 297
2014 SG-04 36 45 13 4 1 0 0 81 6 211
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 46 46 4 4 0 0 0 93 4 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 35 34 23 5 4 0 0 69 9 280
2020 SG-03 48 32 13 3 3 0 0 81 6 31
2020 SG-04 35 34 24 4 3 0 0 69 8 159
2020 SG-05 26 41 22 7 4 0 0 67 11 46
2020 SG-06 22 33 33 7 4 0 0 56 11 27
2019 SG 41 31 19 6 2 0 0 73 8 246
2019 SG-03 60 35 5 0 0 0 0 95 0 20
2019 SG-04 41 28 22 6 2 0 0 70 8 135
2019 SG-05 38 33 20 7 2 0 0 71 9 45
2019 SG-06 33 29 25 13 0 0 0 63 13 24
2018 SG 39 27 21 9 4 0 0 67 12 266
2018 SG-03 65 18 18 0 0 0 0 82 0 17
2018 SG-04 39 26 22 9 4 0 0 65 13 172
2018 SG-05 38 24 21 12 5 0 0 62 17 42
2018 SG-06 28 44 16 12 0 0 0 72 12 25
2017 SG 39 31 20 7 2 0 0 70 9 286
2017 SG-04 40 32 19 6 2 0 0 72 9 205
2017 SG-05 38 28 20 13 3 0 0 65 15 40
2017 SG-06 34 31 31 3 0 0 0 66 3 29
2014 SG 40 34 16 6 2 1 0 75 8 297
2014 SG-04 43 32 17 6 1 1 0 76 7 211
2014 SG-05 38 41 16 5 0 0 0 78 5 37
2014 SG-06 43 39 14 0 4 0 0 82 4 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 1 10 28 39 20 0 1 60 11 281
2020 SG-03 0 3 19 25 47 0 6 77 3 32
2020 SG-04 1 7 28 43 20 0 1 63 8 159
2020 SG-05 2 17 33 33 15 0 0 48 20 46
2020 SG-06 4 19 33 41 4 0 0 44 22 27
2019 SG 3 16 35 27 16 0 2 44 20 249
2019 SG-03 0 0 20 45 25 0 10 78 0 20
2019 SG-04 3 16 36 24 19 1 1 44 19 138
2019 SG-05 7 24 36 24 7 0 2 32 32 45
2019 SG-06 0 21 46 21 13 0 0 33 21 24
2018 SG 4 15 33 30 16 0 1 47 20 267
2018 SG-03 0 0 6 35 47 0 12 93 0 17
2018 SG-04 5 16 34 30 14 0 1 45 21 173
2018 SG-05 5 19 33 29 14 0 0 43 24 42
2018 SG-06 0 8 40 44 8 0 0 52 8 25
2017 SG 7 10 41 25 14 0 3 41 17 284
2017 SG-04 7 11 34 29 17 0 2 47 18 203
2017 SG-05 3 10 58 23 5 0 3 28 13 40
2017 SG-06 7 7 72 3 7 0 3 11 14 29
2014 SG 3 15 41 25 14 1 2 39 19 296
2014 SG-04 2 14 41 24 16 1 2 41 17 211
2014 SG-05 0 16 49 24 8 0 3 33 17 37
2014 SG-06 7 21 36 25 11 0 0 36 29 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 1 2 9 40 43 3 2 87 3 280
2020 SG-03 0 0 6 9 75 6 3 93 0 32
2020 SG-04 1 1 6 45 42 3 2 91 3 159
2020 SG-05 2 0 16 36 42 2 2 81 2 45
2020 SG-06 0 7 19 52 22 0 0 74 7 27
2019 SG 1 6 15 41 32 2 2 77 7 247
2019 SG-03 0 0 0 35 50 10 5 100 0 20
2019 SG-04 1 3 19 35 38 2 3 76 4 136
2019 SG-05 2 18 7 53 18 0 2 73 20 45
2019 SG-06 0 0 25 50 25 0 0 75 0 24
2018 SG 2 6 20 35 34 2 2 71 8 265
2018 SG-03 0 0 6 18 71 0 6 94 0 17
2018 SG-04 2 4 18 37 34 2 2 75 6 172
2018 SG-05 2 15 17 32 32 0 2 65 18 41
2018 SG-06 0 12 36 40 12 0 0 52 12 25
2017 SG 2 4 15 39 33 3 4 77 6 284
2017 SG-04 1 3 14 39 35 3 4 79 5 203
2017 SG-05 0 5 25 38 25 5 3 68 5 40
2017 SG-06 7 3 17 41 24 0 7 70 11 29
2014 SG 2 5 17 39 30 1 4 74 8 296
2014 SG-04 2 5 16 36 33 2 6 75 8 211
2014 SG-05 0 5 16 51 24 0 3 78 6 37
2014 SG-06 4 11 29 32 25 0 0 57 14 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 2 5 20 36 31 2 4 71 7 278
2020 SG-03 3 0 13 19 53 6 6 82 4 32
2020 SG-04 1 4 13 41 34 1 5 81 5 157
2020 SG-05 4 4 17 46 26 0 2 73 9 46
2020 SG-06 4 15 63 11 4 0 4 15 19 27
2019 SG 4 11 25 30 23 2 4 57 16 248
2019 SG-03 0 0 0 50 40 5 5 100 0 20
2019 SG-04 1 8 23 28 31 3 5 64 10 137
2019 SG-05 16 7 27 38 9 2 2 49 23 45
2019 SG-06 0 38 42 17 4 0 0 21 38 24
2018 SG 6 9 23 29 27 2 3 59 16 265
2018 SG-03 6 0 19 13 50 6 6 71 7 16
2018 SG-04 5 6 21 35 26 2 4 65 12 172
2018 SG-05 5 7 29 24 31 2 2 58 13 42
2018 SG-06 12 32 32 12 12 0 0 24 44 25
2017 SG 5 8 25 31 24 2 6 59 13 284
2017 SG-04 3 5 21 32 30 3 6 68 9 203
2017 SG-05 5 10 28 35 15 3 5 54 16 40
2017 SG-06 10 21 41 24 0 0 3 25 32 29
2014 SG 4 9 24 35 20 2 4 59 15 296
2014 SG-04 3 7 21 37 23 3 5 66 11 211
2014 SG-05 3 5 32 32 22 3 3 57 9 37
2014 SG-06 11 18 32 36 4 0 0 39 29 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 6 11 24 36 22 1 1 59 17 279
2020 SG-03 0 3 22 16 53 6 0 73 3 32
2020 SG-04 8 10 22 37 22 0 1 60 18 158
2020 SG-05 4 13 36 29 18 0 0 47 18 45
2020 SG-06 7 15 19 56 0 0 4 58 23 27
2019 SG 10 15 29 27 16 1 2 45 26 248
2019 SG-03 0 10 20 30 30 5 5 67 11 20
2019 SG-04 11 15 28 26 18 1 2 45 26 137
2019 SG-05 18 13 36 27 7 0 0 33 31 45
2019 SG-06 0 25 29 38 8 0 0 46 25 24
2018 SG 12 16 30 24 17 0 1 41 28 267
2018 SG-03 6 6 12 47 24 0 6 75 13 17
2018 SG-04 13 16 32 21 17 0 0 38 29 173
2018 SG-05 21 14 26 19 19 0 0 38 36 42
2018 SG-06 0 20 36 36 8 0 0 44 20 25
2017 SG 13 14 25 27 19 0 1 47 28 284
2017 SG-04 14 13 25 25 22 0 1 48 27 204
2017 SG-05 15 13 23 36 10 0 3 47 29 39
2017 SG-06 3 28 24 34 7 0 3 43 32 29
2014 SG 8 15 29 28 18 2 1 47 24 297
2014 SG-04 6 16 26 27 21 2 2 50 23 211
2014 SG-05 11 8 38 30 14 0 0 43 19 37
2014 SG-06 7 14 32 32 14 0 0 46 21 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 8 13 28 23 26 1 1 50 21 280
2020 SG-03 0 6 13 13 59 6 3 79 7 32
2020 SG-04 9 13 25 27 24 0 2 52 23 158
2020 SG-05 9 13 39 17 20 2 0 38 22 46
2020 SG-06 11 19 41 11 19 0 0 30 30 27
2019 SG 10 19 29 20 18 1 2 40 30 248
2019 SG-03 5 0 20 35 25 10 5 71 6 20
2019 SG-04 9 17 31 20 21 0 3 42 26 137
2019 SG-05 18 24 27 18 11 0 2 30 43 45
2019 SG-06 4 33 42 17 4 0 0 21 38 24
2018 SG 13 21 27 21 15 0 3 37 35 267
2018 SG-03 0 6 6 24 41 6 18 85 8 17
2018 SG-04 16 22 27 21 13 0 2 35 38 173
2018 SG-05 17 21 31 14 14 0 2 29 39 42
2018 SG-06 0 28 36 24 12 0 0 36 28 25
2017 SG 11 18 31 20 17 0 2 38 30 285
2017 SG-04 11 17 31 18 19 0 2 38 29 204
2017 SG-05 15 20 13 33 18 0 3 51 36 40
2017 SG-06 3 28 48 10 7 0 3 18 32 29
2014 SG 10 21 31 20 15 1 2 36 32 295
2014 SG-04 10 22 29 19 16 2 3 37 34 210
2014 SG-05 5 24 35 27 8 0 0 35 30 37
2014 SG-06 11 18 39 14 18 0 0 32 29 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 1 2 6 28 52 8 4 91 3 276
2020 SG-03 0 3 3 9 56 13 16 91 4 32
2020 SG-04 1 1 3 30 53 8 4 94 2 156
2020 SG-05 2 2 13 24 52 4 2 81 5 46
2020 SG-06 0 4 15 31 46 4 0 80 4 26
2019 SG 1 4 13 36 39 5 4 81 5 248
2019 SG-03 0 5 10 20 50 10 5 82 6 20
2019 SG-04 1 4 10 31 42 7 5 83 5 137
2019 SG-05 2 7 16 42 31 0 2 75 9 45
2019 SG-06 0 0 21 54 25 0 0 79 0 24
2018 SG 1 2 9 30 49 4 6 87 3 265
2018 SG-03 0 6 12 0 59 6 18 77 8 17
2018 SG-04 1 0 5 34 49 5 5 93 1 172
2018 SG-05 0 12 17 19 45 2 5 69 13 42
2018 SG-06 0 0 16 36 48 0 0 84 0 25
2017 SG 1 1 6 31 47 5 8 90 3 285
2017 SG-04 0 1 4 30 51 5 8 94 2 204
2017 SG-05 3 3 10 33 38 5 10 82 6 40
2017 SG-06 3 3 14 34 38 0 7 78 7 29
2014 SG 0 1 6 29 49 5 10 92 1 294
2014 SG-04 0 0 6 24 51 5 12 91 1 210
2014 SG-05 0 0 3 42 44 6 6 97 0 36
2014 SG-06 0 4 11 32 54 0 0 86 4 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 4 7 30 32 23 3 2 58 11 280
2020 SG-03 0 3 22 13 50 6 6 71 4 32
2020 SG-04 4 5 27 38 21 2 3 62 10 159
2020 SG-05 4 13 27 31 22 2 0 55 18 45
2020 SG-06 4 15 48 22 11 0 0 33 19 27
2019 SG 5 12 33 26 20 2 2 48 18 248
2019 SG-03 0 10 20 30 30 5 5 67 11 20
2019 SG-04 4 9 29 28 23 4 2 54 15 137
2019 SG-05 13 13 36 16 20 0 2 36 27 45
2019 SG-06 0 13 58 29 0 0 0 29 13 24
2018 SG 4 11 32 27 19 2 4 49 17 267
2018 SG-03 0 12 18 29 29 0 12 67 13 17
2018 SG-04 5 10 31 28 20 3 4 51 16 173
2018 SG-05 7 12 29 31 19 0 2 51 20 42
2018 SG-06 4 12 52 16 16 0 0 32 16 25
2017 SG 5 10 29 27 22 2 4 52 16 285
2017 SG-04 4 11 24 29 25 2 4 58 16 204
2017 SG-05 5 10 33 25 23 0 5 50 16 40
2017 SG-06 10 7 55 21 3 0 3 25 18 29
2014 SG 7 11 33 23 19 5 3 45 20 296
2014 SG-04 7 11 30 21 22 5 4 47 20 211
2014 SG-05 3 11 41 19 22 5 0 43 14 37
2014 SG-06 11 11 43 29 7 0 0 36 21 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 11 27 42 11 9 0 1 20 38 281
2020 SG-03 3 28 31 13 22 0 3 35 32 32
2020 SG-04 13 25 42 11 9 0 1 20 38 159
2020 SG-05 15 24 39 17 4 0 0 22 39 46
2020 SG-06 4 44 48 0 4 0 0 4 48 27
2019 SG 5 20 41 22 10 0 2 33 26 249
2019 SG-03 10 10 35 30 15 0 0 45 20 20
2019 SG-04 2 17 41 24 13 0 3 38 19 138
2019 SG-05 11 24 38 22 4 0 0 27 36 45
2019 SG-06 8 38 42 13 0 0 0 13 46 24
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 26 21 18 3 3 19 9 67 9 280
2020 SG-03 34 16 13 0 0 22 16 80 0 32
2020 SG-04 28 17 20 4 3 18 9 63 10 159
2020 SG-05 15 17 22 2 7 28 9 52 14 46
2020 SG-06 15 52 11 4 4 11 4 78 9 27
2019 SG 33 30 13 4 4 13 4 76 9 248
2019 SG-03 50 5 15 0 0 20 10 79 0 20
2019 SG-04 35 28 11 4 2 14 5 78 8 137
2019 SG-05 24 33 16 2 9 13 2 68 13 45
2019 SG-06 21 50 17 4 8 0 0 71 13 24
2018 SG 28 26 14 6 2 17 7 70 11 266
2018 SG-03 24 12 12 0 0 35 18 75 0 17
2018 SG-04 28 27 14 4 2 20 5 73 8 172
2018 SG-05 31 14 17 10 5 10 14 59 19 42
2018 SG-06 20 40 16 20 0 0 4 63 21 25
2017 SG 34 25 13 5 4 12 7 73 11 286
2017 SG-04 38 21 12 4 4 14 8 75 11 205
2017 SG-05 33 18 18 5 8 10 10 63 16 40
2017 SG-06 10 59 17 10 0 3 0 71 11 29
2014 SG 33 36 9 6 1 8 8 81 8 297
2014 SG-04 36 32 9 5 0 9 9 82 6 211
2014 SG-05 30 35 8 8 3 14 3 77 13 37
2014 SG-06 21 61 4 14 0 0 0 82 14 28

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 60 22 7 3 3 4 1 86 6 277
2020 SG-03 81 13 0 0 0 6 0 100 0 32
2020 SG-04 56 22 10 3 3 3 3 83 7 157
2020 SG-05 54 20 9 4 7 7 0 79 12 46
2020 SG-06 54 38 4 4 0 0 0 92 4 26
2019 SG 58 23 9 4 4 1 1 82 8 248
2019 SG-03 65 15 10 0 0 10 0 89 0 20
2019 SG-04 58 23 8 7 3 1 0 82 10 137
2019 SG-05 51 16 16 4 9 0 4 70 14 45
2019 SG-06 63 25 8 0 4 0 0 88 4 24
2018 SG 54 27 9 5 2 2 0 83 7 266
2018 SG-03 53 24 6 6 0 12 0 87 7 17
2018 SG-04 52 28 9 6 2 2 1 83 8 172
2018 SG-05 62 19 10 5 5 0 0 81 10 42
2018 SG-06 56 28 12 0 4 0 0 84 4 25
2017 SG 56 28 6 6 2 1 1 86 8 286
2017 SG-04 56 28 6 6 1 2 1 86 8 205
2017 SG-05 58 25 8 8 3 0 0 83 10 40
2017 SG-06 48 34 7 7 3 0 0 83 10 29
2014 SG 54 29 7 6 2 2 1 84 8 297
2014 SG-04 54 29 7 5 2 2 1 85 7 211
2014 SG-05 54 27 3 16 0 0 0 81 16 37
2014 SG-06 57 25 18 0 0 0 0 82 0 28

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 64 27 4 3 2 0 0 91 5 278
2020 SG-03 77 23 0 0 0 0 0 100 0 31
2020 SG-04 62 28 5 2 3 0 1 91 4 159
2020 SG-05 61 22 4 7 4 2 0 84 11 46
2020 SG-06 54 42 0 4 0 0 0 96 4 26
2019 SG 63 26 4 5 1 1 0 90 7 247
2019 SG-03 79 11 5 0 0 5 0 94 0 19
2019 SG-04 64 28 1 5 1 1 0 93 6 137
2019 SG-05 56 18 9 11 4 0 2 75 16 45
2019 SG-06 58 29 8 4 0 0 0 88 4 24
2018 SG 65 27 3 3 1 1 0 93 4 266
2018 SG-03 82 12 6 0 0 0 0 94 0 17
2018 SG-04 64 29 3 3 0 1 0 94 3 172
2018 SG-05 74 17 2 2 5 0 0 90 7 42
2018 SG-06 48 40 4 8 0 0 0 88 8 25
2017 SG 58 34 4 3 0 1 0 92 4 286
2017 SG-04 61 31 4 3 0 1 0 93 3 205
2017 SG-05 55 38 0 5 3 0 0 93 8 40
2017 SG-06 38 45 14 3 0 0 0 83 3 29
2014 SG 53 37 5 4 0 1 0 90 5 297
2014 SG-04 54 36 6 2 0 1 0 91 3 211
2014 SG-05 43 43 0 14 0 0 0 86 14 37
2014 SG-06 61 29 7 4 0 0 0 89 4 28

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 45 31 12 4 2 5 1 81 7 277
2020 SG-03 71 13 10 3 0 3 0 87 3 31
2020 SG-04 38 32 16 4 2 5 3 76 6 159
2020 SG-05 49 29 4 9 4 4 0 81 14 45
2020 SG-06 33 52 7 4 0 4 0 88 4 27
2019 SG 44 31 12 4 2 5 1 80 7 248
2019 SG-03 60 10 10 0 0 15 5 88 0 20
2019 SG-04 41 34 13 4 3 5 1 79 7 137
2019 SG-05 36 31 13 7 4 7 2 73 12 45
2019 SG-06 46 38 8 8 0 0 0 83 8 24
2018 SG 38 35 17 4 2 3 1 76 7 266
2018 SG-03 47 24 12 0 0 12 6 86 0 17
2018 SG-04 34 36 18 6 2 3 1 73 8 172
2018 SG-05 48 26 19 2 5 0 0 74 7 42
2018 SG-06 32 56 12 0 0 0 0 88 0 25

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 44 20 10 5 3 13 6 79 9 279
2020 SG-03 50 19 3 3 3 16 6 88 8 32
2020 SG-04 43 20 12 6 2 12 6 76 9 159
2020 SG-05 41 9 7 7 9 20 9 70 21 46
2020 SG-06 50 38 12 0 0 0 0 88 0 26
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 33 28 20 3 2 1 14 71 5 280
2020 SG-03 28 25 9 0 3 3 31 81 5 32
2020 SG-04 26 27 26 4 3 0 14 61 9 158
2020 SG-05 41 33 15 0 0 2 9 83 0 46
2020 SG-06 44 30 19 0 0 0 7 80 0 27
2019 SG 32 21 20 7 3 3 14 64 12 248
2019 SG-03 37 16 11 5 5 11 16 71 14 19
2019 SG-04 30 20 25 7 2 3 13 59 11 138
2019 SG-05 29 24 7 9 7 2 22 71 21 45
2019 SG-06 54 21 8 13 0 0 4 78 13 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 56 30 8 4 1 0 0 86 5 280
2020 SG-03 69 31 0 0 0 0 0 100 0 32
2020 SG-04 57 28 9 4 1 0 0 85 6 158
2020 SG-05 57 30 7 2 4 0 0 87 7 46
2020 SG-06 30 41 22 7 0 0 0 70 7 27
2019 SG 52 31 8 4 4 1 0 84 8 247
2019 SG-03 60 20 10 0 0 10 0 89 0 20
2019 SG-04 57 28 7 4 4 0 0 85 8 137
2019 SG-05 45 34 7 7 5 2 0 81 12 44
2019 SG-06 38 38 13 0 13 0 0 75 13 24
2018 SG 60 25 9 3 2 0 0 86 5 265
2018 SG-03 65 35 0 0 0 0 0 100 0 17
2018 SG-04 64 25 7 4 1 0 0 88 5 171
2018 SG-05 64 12 17 2 5 0 0 76 7 42
2018 SG-06 36 36 16 8 4 0 0 72 12 25
2017 SG 54 30 8 5 3 0 0 84 8 286
2017 SG-04 57 30 6 4 2 0 0 87 7 205
2017 SG-05 50 25 10 10 5 0 0 75 15 40
2017 SG-06 41 34 14 7 3 0 0 76 10 29
2014 SG 46 39 7 4 2 1 0 86 6 297
2014 SG-04 50 37 7 4 1 1 0 88 5 211
2014 SG-05 41 43 11 5 0 0 0 84 5 37
2014 SG-06 21 61 7 11 0 0 0 82 11 28

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 56 23 13 2 1 2 3 83 4 280
2020 SG-03 66 22 6 0 0 0 6 93 0 32
2020 SG-04 52 22 16 3 2 2 3 78 5 158
2020 SG-05 59 22 9 2 2 4 2 86 5 46
2020 SG-06 52 30 19 0 0 0 0 81 0 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 62 27 6 4 1 0 0 90 5 281
2020 SG-03 66 28 6 0 0 0 0 94 0 32
2020 SG-04 61 28 5 4 2 0 1 89 6 159
2020 SG-05 63 26 4 7 0 0 0 89 7 46
2020 SG-06 44 41 11 4 0 0 0 85 4 27
2019 SG 58 30 3 6 2 1 0 89 8 248
2019 SG-03 70 20 5 0 0 5 0 95 0 20
2019 SG-04 59 29 1 8 1 1 0 89 9 138
2019 SG-05 56 31 9 2 2 0 0 87 4 45
2019 SG-06 46 38 0 8 8 0 0 83 17 24
2018 SG 60 30 4 3 2 0 0 90 6 267
2018 SG-03 71 24 0 0 0 0 6 100 0 17
2018 SG-04 61 29 5 3 1 1 0 91 5 173
2018 SG-05 60 26 2 5 7 0 0 86 12 42
2018 SG-06 48 40 8 0 4 0 0 88 4 25
2017 SG 60 25 8 5 2 0 0 85 7 285
2017 SG-04 62 26 7 3 1 0 0 88 5 204
2017 SG-05 50 28 8 15 0 0 0 78 15 40
2017 SG-06 66 17 7 3 7 0 0 83 10 29
2014 SG 55 33 6 4 1 1 0 89 5 296
2014 SG-04 58 30 4 5 1 1 0 89 6 210
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 39 54 7 0 0 0 0 93 0 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 49 51 280
2020 SG-03 41 59 32
2020 SG-04 50 50 159
2020 SG-05 61 39 46
2020 SG-06 41 59 27

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 68 16 4 1 0 3 8 94 2 280
2020 SG-03 59 19 3 0 0 6 13 96 0 32
2020 SG-04 69 13 6 2 0 1 9 92 2 158
2020 SG-05 70 15 2 2 0 7 4 95 2 46
2020 SG-06 81 15 0 0 0 0 4 100 0 27

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 70 23 4 2 1 0 0 92 3 280
2020 SG-03 75 22 3 0 0 0 0 97 0 32
2020 SG-04 68 22 6 3 1 0 0 90 4 158
2020 SG-05 70 24 4 0 2 0 0 93 2 46
2020 SG-06 63 33 0 4 0 0 0 96 4 27
2019 SG 68 19 5 3 4 1 0 88 7 249
2019 SG-03 65 25 0 0 0 10 0 100 0 20
2019 SG-04 67 20 7 1 4 0 0 87 6 138
2019 SG-05 78 7 2 9 4 0 0 84 13 45
2019 SG-06 54 33 0 8 4 0 0 88 13 24
2018 SG 68 21 5 5 2 0 0 89 6 266
2018 SG-03 76 24 0 0 0 0 0 100 0 17
2018 SG-04 68 23 5 3 1 0 0 91 5 173
2018 SG-05 73 7 7 7 5 0 0 80 12 41
2018 SG-06 56 28 4 8 4 0 0 84 12 25
2017 SG 65 22 6 5 2 0 0 87 7 286
2017 SG-04 67 21 5 5 2 0 0 88 7 205
2017 SG-05 65 23 5 5 3 0 0 88 8 40
2017 SG-06 59 24 7 3 7 0 0 83 10 29
2014 SG 69 21 3 3 2 1 0 91 6 297
2014 SG-04 70 21 3 3 2 0 0 91 6 211
2014 SG-05 76 14 8 0 3 0 0 89 3 37
2014 SG-06 61 32 4 4 0 0 0 93 4 28
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 38 23 14 2 5 17 1 74 9 280
2020 SG-03 72 13 6 0 0 9 0 93 0 32
2020 SG-04 34 23 16 3 5 18 2 71 10 158
2020 SG-05 30 22 15 4 13 15 0 62 21 46
2020 SG-06 30 26 19 0 0 26 0 75 0 27
2019 SG 28 28 16 8 5 15 0 66 15 248
2019 SG-03 60 20 5 0 0 15 0 94 0 20
2019 SG-04 24 26 18 9 4 20 1 62 16 137
2019 SG-05 27 27 11 11 13 11 0 60 28 45
2019 SG-06 25 38 29 0 8 0 0 63 8 24
2018 SG 25 21 20 7 9 18 0 56 20 267
2018 SG-03 41 12 6 6 6 29 0 75 17 17
2018 SG-04 23 18 23 6 9 21 0 53 18 173
2018 SG-05 26 19 19 10 17 10 0 50 29 42
2018 SG-06 20 36 12 20 4 8 0 61 26 25
2017 SG 22 31 17 8 9 13 0 61 20 286
2017 SG-04 23 26 17 10 7 17 0 60 20 205
2017 SG-05 15 45 15 5 13 8 0 65 19 40
2017 SG-06 17 38 28 3 14 0 0 55 17 29
2014 SG 21 28 21 5 4 21 1 63 11 296
2014 SG-04 20 27 21 5 2 25 1 62 10 210
2014 SG-05 24 27 22 5 3 19 0 63 10 37
2014 SG-06 32 36 25 4 4 0 0 68 7 28

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 32 20 7 9 2 0 64 16 281
2020 SG-03 59 31 6 0 0 3 0 94 0 32
2020 SG-04 30 27 26 6 10 1 0 57 16 159
2020 SG-05 20 37 15 11 15 2 0 58 27 46
2020 SG-06 19 44 15 15 4 4 0 65 19 27
2019 SG 19 28 20 18 10 4 0 49 30 249
2019 SG-03 55 30 5 0 5 5 0 89 5 20
2019 SG-04 19 22 25 18 10 5 0 44 30 138
2019 SG-05 11 20 16 29 20 4 0 33 51 45
2019 SG-06 17 38 21 21 4 0 0 54 25 24
2018 SG 15 27 20 18 17 3 0 44 36 267
2018 SG-03 47 12 18 0 12 12 0 67 13 17
2018 SG-04 13 25 20 20 18 3 0 40 40 173
2018 SG-05 12 36 21 12 19 0 0 48 31 42
2018 SG-06 12 24 32 16 16 0 0 36 32 25
2017 SG 15 28 26 16 13 2 0 44 30 285
2017 SG-04 16 25 25 18 14 2 0 42 32 204
2017 SG-05 15 30 28 13 15 0 0 45 28 40
2017 SG-06 14 34 28 17 7 0 0 48 24 29
2014 SG 14 37 23 17 6 3 0 53 23 296
2014 SG-04 14 34 25 17 5 4 0 51 23 210
2014 SG-05 16 38 16 24 5 0 0 54 30 37
2014 SG-06 7 57 21 14 0 0 0 64 14 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 25 25 23 12 9 6 0 53 23 280
2020 SG-03 59 19 9 6 0 6 0 83 7 32
2020 SG-04 25 25 23 11 9 6 0 53 22 158
2020 SG-05 11 26 26 15 17 4 0 39 34 46
2020 SG-06 11 19 33 26 11 0 0 30 37 27
2019 SG 13 23 21 23 13 8 0 39 39 248
2019 SG-03 30 35 10 5 5 15 0 76 12 20
2019 SG-04 15 17 21 25 12 10 0 35 41 138
2019 SG-05 5 23 16 27 25 5 0 29 55 44
2019 SG-06 0 25 33 25 17 0 0 25 42 24
2018 SG 11 17 20 26 21 7 0 29 50 266
2018 SG-03 18 18 12 12 18 24 0 46 38 17
2018 SG-04 11 16 20 25 22 7 0 29 50 173
2018 SG-05 7 20 22 24 22 5 0 28 49 41
2018 SG-06 4 8 20 48 20 0 0 12 68 25
2017 SG 11 24 26 19 14 6 0 37 35 285
2017 SG-04 12 22 25 19 15 7 0 37 37 204
2017 SG-05 13 23 30 20 13 3 0 36 33 40
2017 SG-06 3 28 34 24 10 0 0 31 34 29
2014 SG 7 27 22 25 11 6 1 37 39 295
2014 SG-04 7 27 20 28 10 7 1 37 41 209
2014 SG-05 8 24 24 27 8 8 0 35 38 37
2014 SG-06 4 25 39 18 14 0 0 29 32 28

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 26 32 20 10 9 3 0 60 19 281
2020 SG-03 59 22 9 3 0 6 0 87 3 32
2020 SG-04 25 31 22 10 9 3 0 58 19 159
2020 SG-05 13 33 17 20 17 0 0 46 37 46
2020 SG-06 7 44 30 11 7 0 0 52 19 27
2019 SG 14 29 22 20 12 4 0 44 33 249
2019 SG-03 25 40 10 10 5 10 0 72 17 20
2019 SG-04 14 25 21 22 12 5 0 42 36 138
2019 SG-05 11 29 16 18 27 0 0 40 44 45
2019 SG-06 4 25 38 25 8 0 0 29 33 24
2018 SG 13 24 20 17 21 4 0 39 40 267
2018 SG-03 24 24 12 12 18 12 0 53 33 17
2018 SG-04 13 23 16 18 23 6 0 39 44 173
2018 SG-05 12 24 29 14 21 0 0 36 36 42
2018 SG-06 4 24 40 16 16 0 0 28 32 25
2017 SG 12 31 23 16 13 5 0 45 31 286
2017 SG-04 12 28 23 18 13 7 0 42 32 205
2017 SG-05 13 40 20 15 10 3 0 54 26 40
2017 SG-06 10 34 28 14 14 0 0 45 28 29
2014 SG 15 39 19 16 9 2 0 56 25 296
2014 SG-04 15 39 18 16 9 3 0 56 26 210
2014 SG-05 22 38 16 16 8 0 0 59 24 37
2014 SG-06 7 43 25 14 11 0 0 50 25 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 68 17 5 1 1 7 0 92 2 281
2020 SG-03 78 16 0 0 0 6 0 100 0 32
2020 SG-04 70 15 4 1 1 8 1 93 2 159
2020 SG-05 54 26 11 2 2 4 0 84 5 46
2020 SG-06 70 22 4 4 0 0 0 93 4 27
2019 SG 63 20 5 1 1 10 0 92 2 249
2019 SG-03 70 15 0 0 0 15 0 100 0 20
2019 SG-04 64 17 4 1 0 12 0 93 2 138
2019 SG-05 53 22 11 0 4 9 0 83 5 45
2019 SG-06 54 33 8 0 0 4 0 91 0 24
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 37 45 13 3 1 0 0 82 4 278
2020 SG-03 59 31 6 3 0 0 0 91 3 32
2020 SG-04 37 46 14 3 0 0 0 83 3 158
2020 SG-05 22 52 15 4 4 2 0 76 9 46
2020 SG-06 22 48 22 4 4 0 0 70 7 27
2019 SG 27 46 15 8 3 1 0 74 11 248
2019 SG-03 42 53 5 0 0 0 0 95 0 19
2019 SG-04 25 47 19 5 2 1 0 74 7 138
2019 SG-05 20 40 11 22 7 0 0 60 29 45
2019 SG-06 13 58 17 8 4 0 0 71 13 24
2018 SG 27 40 20 9 3 0 0 67 13 267
2018 SG-03 18 65 6 6 0 6 0 88 6 17
2018 SG-04 27 38 21 12 3 0 0 64 14 173
2018 SG-05 26 38 24 2 10 0 0 64 12 42
2018 SG-06 28 44 16 12 0 0 0 72 12 25
2017 SG 29 38 20 8 3 1 0 69 11 286
2017 SG-04 29 39 20 8 2 1 0 69 10 205
2017 SG-05 30 38 18 10 5 0 0 68 15 40
2017 SG-06 24 34 28 7 7 0 0 59 14 29
2014 SG 25 44 17 12 2 1 0 70 13 296
2014 SG-04 24 47 17 9 1 1 0 72 11 210
2014 SG-05 24 38 24 11 3 0 0 62 14 37
2014 SG-06 32 36 11 21 0 0 0 68 21 28

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 24 34 22 13 3 4 0 60 17 278
2020 SG-03 44 28 13 9 0 6 0 77 10 32
2020 SG-04 24 35 23 12 3 3 1 61 16 159
2020 SG-05 13 36 29 13 4 4 0 51 19 45
2020 SG-06 8 40 16 28 8 0 0 48 36 25
2019 SG 16 30 24 19 7 3 0 48 27 246
2019 SG-03 35 40 10 5 0 10 0 83 6 20
2019 SG-04 17 29 26 19 5 4 1 48 25 137
2019 SG-05 9 26 26 16 23 0 0 35 40 43
2019 SG-06 4 29 38 25 4 0 0 33 29 24

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 31 34 14 11 4 6 1 70 16 281
2020 SG-03 41 34 6 9 0 9 0 83 10 32
2020 SG-04 32 33 11 13 4 6 1 70 18 159
2020 SG-05 22 35 20 11 9 2 2 59 20 46
2020 SG-06 26 33 30 7 0 4 0 62 8 27
2019 SG 28 37 13 7 8 5 1 70 16 248
2019 SG-03 60 15 10 5 0 10 0 83 6 20
2019 SG-04 29 36 12 8 8 6 1 70 17 137
2019 SG-05 20 44 4 7 18 4 2 69 26 45
2019 SG-06 8 46 38 4 4 0 0 54 8 24
2018 SG 24 41 17 7 5 4 2 69 12 266
2018 SG-03 47 18 12 12 6 0 6 69 19 17
2018 SG-04 21 40 20 7 5 5 2 66 13 172
2018 SG-05 29 38 12 7 7 5 2 72 15 42
2018 SG-06 20 60 16 4 0 0 0 80 4 25
2017 SG 27 41 12 7 7 3 2 72 15 286
2017 SG-04 26 42 12 8 7 3 2 72 15 205
2017 SG-05 28 35 10 5 10 10 3 71 17 40
2017 SG-06 34 31 21 10 3 0 0 66 14 29
2014 SG 32 40 11 6 3 6 1 77 10 296
2014 SG-04 32 39 13 7 3 5 1 76 11 210
2014 SG-05 27 35 8 8 3 19 0 77 13 37
2014 SG-06 32 57 11 0 0 0 0 89 0 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 41 35 15 4 2 2 1 78 7 281
2020 SG-03 69 19 6 3 0 3 0 90 3 32
2020 SG-04 38 37 16 4 1 3 1 78 5 159
2020 SG-05 35 33 15 7 11 0 0 67 17 46
2020 SG-06 30 41 22 4 0 4 0 73 4 27
2019 SG 28 41 17 7 5 3 0 71 12 249
2019 SG-03 55 30 10 0 0 5 0 89 0 20
2019 SG-04 29 38 20 8 3 2 0 68 11 138
2019 SG-05 20 42 11 7 18 2 0 64 25 45
2019 SG-06 21 50 25 4 0 0 0 71 4 24
2018 SG 31 39 17 6 4 2 0 72 10 264
2018 SG-03 63 19 6 0 0 13 0 93 0 16
2018 SG-04 29 37 23 5 4 2 0 67 10 171
2018 SG-05 29 40 10 10 10 2 0 71 20 42
2018 SG-06 24 64 0 12 0 0 0 88 12 25

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 27 23 16 10 8 15 1 59 22 280
2020 SG-03 50 16 9 3 3 19 0 81 8 32
2020 SG-04 24 23 16 12 8 15 1 56 24 158
2020 SG-05 22 22 20 15 11 11 0 49 29 46
2020 SG-06 19 26 26 7 7 15 0 52 17 27
2019 SG 18 25 18 14 11 12 1 50 29 249
2019 SG-03 50 25 5 5 5 10 0 83 11 20
2019 SG-04 18 25 20 14 9 13 1 50 28 138
2019 SG-05 11 20 18 18 20 13 0 36 44 45
2019 SG-06 13 29 21 17 8 13 0 48 29 24
2018 SG 17 21 24 14 11 11 1 44 29 266
2018 SG-03 53 18 0 12 0 18 0 86 14 17
2018 SG-04 15 19 27 12 13 13 1 39 29 172
2018 SG-05 14 31 24 14 12 5 0 48 28 42
2018 SG-06 8 24 28 24 8 8 0 35 35 25
2017 SG 15 28 12 17 14 14 1 50 37 286
2017 SG-04 14 26 11 16 14 18 1 50 37 205
2017 SG-05 18 30 10 13 18 13 0 54 34 40
2017 SG-06 10 28 17 31 14 0 0 38 45 29
2014 SG 14 26 18 17 10 14 2 47 32 296
2014 SG-04 14 24 20 16 9 16 1 47 30 210
2014 SG-05 8 43 14 19 3 14 0 59 25 37
2014 SG-06 14 21 14 32 11 4 4 38 46 28

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 25 27 21 14 8 5 0 55 22 279
2020 SG-03 53 22 9 0 0 13 3 89 0 32
2020 SG-04 22 24 25 16 10 3 0 47 26 157
2020 SG-05 17 30 15 24 9 4 0 50 34 46
2020 SG-06 15 52 19 7 4 4 0 69 12 27
2019 SG 15 28 22 21 13 2 0 43 34 248
2019 SG-03 45 30 10 5 5 5 0 79 11 20
2019 SG-04 13 26 21 23 15 2 0 40 38 137
2019 SG-05 9 22 24 29 16 0 0 31 44 45
2019 SG-06 13 33 25 21 8 0 0 46 29 24
2018 SG 16 26 19 23 15 1 0 43 38 267
2018 SG-03 18 24 24 12 6 18 0 50 21 17
2018 SG-04 15 26 18 24 16 1 0 41 41 173
2018 SG-05 19 24 21 21 14 0 0 43 36 42
2018 SG-06 8 32 24 20 16 0 0 40 36 25
2017 SG 18 28 20 19 14 2 0 46 33 285
2017 SG-04 19 27 20 19 14 2 0 47 33 205
2017 SG-05 15 25 25 18 15 3 0 41 33 40
2017 SG-06 10 31 21 17 21 0 0 41 38 29
2014 SG 19 30 21 19 9 2 0 50 28 296
2014 SG-04 18 29 21 20 10 2 0 48 31 210
2014 SG-05 24 27 19 24 3 3 0 53 28 37
2014 SG-06 14 43 25 14 4 0 0 57 18 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 19 19 17 23 20 3 0 39 43 280
2020 SG-03 44 22 9 6 9 9 0 72 17 32
2020 SG-04 16 16 15 27 26 1 0 32 54 158
2020 SG-05 11 24 22 22 20 2 0 36 42 46
2020 SG-06 15 30 30 19 4 4 0 46 23 27
2019 SG 14 24 17 20 24 0 0 38 45 249
2019 SG-03 45 30 10 5 10 0 0 75 15 20
2019 SG-04 11 24 15 20 29 0 1 35 50 138
2019 SG-05 4 22 18 24 29 2 0 27 55 45
2019 SG-06 29 13 25 25 8 0 0 42 33 24
2018 SG 13 24 15 20 27 0 0 38 47 267
2018 SG-03 29 24 18 6 18 6 0 56 25 17
2018 SG-04 12 20 14 23 31 0 0 32 54 173
2018 SG-05 7 33 19 21 19 0 0 40 40 42
2018 SG-06 20 24 12 16 28 0 0 44 44 25
2017 SG 11 16 17 28 26 1 0 28 55 285
2017 SG-04 10 17 17 27 28 1 0 27 56 204
2017 SG-05 13 13 23 30 23 0 0 25 53 40
2017 SG-06 14 21 10 34 21 0 0 34 55 29
2014 SG 9 20 17 26 28 1 0 29 54 296
2014 SG-04 10 13 18 27 31 1 0 23 58 210
2014 SG-05 11 30 8 32 19 0 0 41 51 37
2014 SG-06 4 39 25 21 11 0 0 43 32 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 43 22 16 9 5 2 4 69 15 281
2020 SG-03 41 25 13 3 3 3 13 78 7 32
2020 SG-04 46 21 18 9 3 1 1 69 13 159
2020 SG-05 35 17 17 11 11 4 4 57 24 46
2020 SG-06 48 26 4 15 4 0 4 77 19 27
2019 SG 51 19 15 6 6 0 2 72 12 249
2019 SG-03 85 10 0 0 0 5 0 100 0 20
2019 SG-04 47 22 16 7 5 0 3 71 13 138
2019 SG-05 49 18 16 4 11 0 2 68 16 45
2019 SG-06 33 25 17 13 8 0 4 61 22 24

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 48 23 17 6 2 1 3 75 8 281
2020 SG-03 66 13 13 0 0 3 6 86 0 32
2020 SG-04 46 26 16 9 2 1 1 73 11 159
2020 SG-05 43 20 24 4 2 2 4 67 7 46
2020 SG-06 59 26 15 0 0 0 0 85 0 27
2019 SG 40 29 16 7 4 1 2 71 12 249
2019 SG-03 65 5 15 5 5 5 0 74 11 20
2019 SG-04 38 32 17 7 4 1 1 71 11 138
2019 SG-05 36 20 18 16 7 0 4 58 23 45
2019 SG-06 33 50 13 0 0 0 4 87 0 24

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 77 8 4 1 2 6 3 93 3 280
2020 SG-03 75 3 3 0 0 13 6 96 0 32
2020 SG-04 78 8 3 0 2 6 3 94 2 158
2020 SG-05 65 15 7 4 4 2 2 84 9 46
2020 SG-06 93 4 0 0 0 4 0 100 0 27
2019 SG 77 7 4 2 3 5 3 91 5 247
2019 SG-03 90 0 0 0 0 10 0 100 0 20
2019 SG-04 73 11 4 2 1 6 3 92 4 138
2019 SG-05 79 2 2 0 9 2 5 88 10 43
2019 SG-06 83 4 4 4 0 0 4 91 4 24

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 73 8 5 0 1 4 8 92 2 279
2020 SG-03 66 9 3 0 0 13 9 96 0 32
2020 SG-04 73 9 6 1 1 3 7 92 2 158
2020 SG-05 63 11 7 0 4 2 13 87 5 46
2020 SG-06 100 0 0 0 0 0 0 100 0 26
2019 SG 78 5 3 1 1 2 9 94 2 248
2019 SG-03 90 0 0 0 0 0 10 100 0 20
2019 SG-04 77 7 4 1 0 4 7 93 2 137
2019 SG-05 67 9 0 2 4 0 18 92 8 45
2019 SG-06 88 0 0 0 0 0 13 100 0 24

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 17 30 23 18 5 5 2 51 25 280
2020 SG-03 22 31 19 9 3 9 6 63 15 32
2020 SG-04 16 25 26 20 6 5 2 44 28 158
2020 SG-05 13 37 15 24 9 2 0 51 33 46
2020 SG-06 15 44 26 15 0 0 0 59 15 27
2019 SG 11 33 22 18 11 5 1 46 30 248
2019 SG-03 26 37 21 5 5 5 0 67 11 19
2019 SG-04 12 27 21 20 13 7 1 42 35 138
2019 SG-05 4 27 24 24 16 2 2 33 42 45
2019 SG-06 8 54 25 13 0 0 0 63 13 24
2018 SG 9 26 27 15 16 7 0 38 33 267
2018 SG-03 12 24 29 6 12 18 0 43 21 17
2018 SG-04 8 20 30 14 18 10 0 31 36 173
2018 SG-05 12 31 19 17 21 0 0 43 38 42
2018 SG-06 4 52 16 24 4 0 0 56 28 25
2017 SG 10 29 26 17 13 5 0 41 32 285
2017 SG-04 9 26 27 16 15 7 0 38 34 205
2017 SG-05 13 30 20 20 13 3 3 45 34 40
2017 SG-06 10 38 28 21 3 0 0 48 24 29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 38 36 14 7 2 2 0 76 9 281
2020 SG-03 63 25 9 3 0 0 0 88 3 32
2020 SG-04 36 34 16 7 2 4 0 74 9 159
2020 SG-05 33 41 7 13 7 0 0 74 20 46
2020 SG-06 30 52 19 0 0 0 0 81 0 27
2019 SG 32 39 15 8 4 2 0 73 12 246
2019 SG-03 47 37 11 0 0 5 0 89 0 19
2019 SG-04 31 41 13 7 4 4 0 75 11 137
2019 SG-05 34 32 11 14 7 0 2 67 21 44
2019 SG-06 17 50 21 8 4 0 0 67 13 24
2018 SG 45 36 12 3 2 2 0 84 5 266
2018 SG-03 82 12 6 0 0 0 0 94 0 17
2018 SG-04 42 38 13 2 2 3 0 82 4 173
2018 SG-05 45 31 12 7 5 0 0 76 12 42
2018 SG-06 38 54 8 0 0 0 0 92 0 24
2017 SG 37 44 12 2 2 2 0 83 5 286
2017 SG-04 39 40 12 3 2 2 0 81 6 205
2017 SG-05 35 55 5 0 5 0 0 90 5 40
2017 SG-06 24 55 21 0 0 0 0 79 0 29
2014 SG 45 40 7 5 1 2 1 87 6 296
2014 SG-04 45 41 4 5 1 2 0 89 7 210
2014 SG-05 49 30 14 5 0 0 3 81 6 37
2014 SG-06 50 32 18 0 0 0 0 82 0 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 49 28 10 4 2 7 0 83 7 280
2020 SG-03 69 16 3 6 0 6 0 90 7 32
2020 SG-04 47 28 11 3 2 8 1 83 6 158
2020 SG-05 43 30 9 7 4 7 0 79 12 46
2020 SG-06 44 26 19 4 0 7 0 76 4 27
2019 SG 48 32 13 2 3 2 0 81 5 248
2019 SG-03 50 35 5 5 0 5 0 89 5 20
2019 SG-04 47 35 13 1 2 1 0 83 4 137
2019 SG-05 53 20 11 4 7 2 2 77 12 45
2019 SG-06 33 46 17 0 4 0 0 79 4 24
2018 SG 44 37 11 3 2 3 0 84 5 264
2018 SG-03 59 24 6 6 0 6 0 88 6 17
2018 SG-04 40 40 10 2 2 5 0 85 5 171
2018 SG-05 50 29 14 5 2 0 0 79 7 42
2018 SG-06 40 36 20 4 0 0 0 76 4 25
2017 SG 36 38 14 4 2 5 1 79 7 286
2017 SG-04 34 38 15 4 2 6 1 77 7 205
2017 SG-05 45 33 10 5 3 5 0 82 8 40
2017 SG-06 31 45 17 3 3 0 0 76 7 29
2014 SG 46 34 12 1 0 5 1 86 2 296
2014 SG-04 44 35 12 1 0 6 1 85 2 210
2014 SG-05 46 38 14 0 0 3 0 86 0 37
2014 SG-06 54 32 14 0 0 0 0 86 0 28

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 29 16 3 3 10 0 76 7 279
2020 SG-03 47 31 6 0 3 13 0 89 4 32
2020 SG-04 39 29 16 4 2 10 1 76 6 157
2020 SG-05 39 28 15 4 7 7 0 72 12 46
2020 SG-06 33 26 26 4 0 11 0 67 4 27

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 45 27 9 6 4 6 3 80 10 278
2020 SG-03 59 22 6 3 0 9 0 90 3 32
2020 SG-04 43 27 11 6 3 8 2 77 10 157
2020 SG-05 33 22 9 11 9 4 11 66 24 45
2020 SG-06 63 30 4 4 0 0 0 93 4 27

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 56 30 6 5 2 1 0 86 8 281
2020 SG-03 78 16 3 0 0 3 0 97 0 32
2020 SG-04 52 29 9 7 3 0 0 81 9 159
2020 SG-05 48 35 4 7 7 0 0 83 13 46
2020 SG-06 56 41 0 4 0 0 0 96 4 27
2019 SG 50 29 9 8 4 1 0 79 11 249
2019 SG-03 70 25 0 0 0 5 0 100 0 20
2019 SG-04 49 29 12 8 2 1 0 78 10 138
2019 SG-05 49 22 4 13 11 0 0 71 24 45
2019 SG-06 25 54 8 8 4 0 0 79 13 24
2018 SG 49 33 9 5 3 0 0 83 8 265
2018 SG-03 82 18 0 0 0 0 0 100 0 17
2018 SG-04 46 34 11 6 2 1 0 81 8 171
2018 SG-05 50 29 5 5 12 0 0 79 17 42
2018 SG-06 40 48 8 4 0 0 0 88 4 25
2017 SG 44 34 10 8 5 0 0 78 12 284
2017 SG-04 42 35 10 7 5 0 0 77 12 203
2017 SG-05 48 35 5 8 5 0 0 83 13 40
2017 SG-06 38 31 14 17 0 0 0 69 17 29
2014 SG 53 33 9 1 2 1 0 87 3 296
2014 SG-04 52 36 9 1 0 2 0 89 2 210
2014 SG-05 54 30 11 3 3 0 0 84 5 37
2014 SG-06 64 18 18 0 0 0 0 82 0 28

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 52 29 10 5 3 1 0 81 8 281
2020 SG-03 84 3 6 0 3 3 0 90 3 32
2020 SG-04 48 29 12 8 3 1 0 78 10 159
2020 SG-05 37 43 9 4 7 0 0 80 11 46
2020 SG-06 48 33 15 4 0 0 0 81 4 27
2019 SG 41 30 16 8 4 0 0 71 13 249
2019 SG-03 60 25 15 0 0 0 0 85 0 20
2019 SG-04 41 26 16 12 5 0 0 67 17 138
2019 SG-05 36 31 20 4 9 0 0 67 13 45
2019 SG-06 29 46 17 8 0 0 0 75 8 24
2018 SG 39 34 15 6 5 0 0 74 11 264
2018 SG-03 65 24 6 0 6 0 0 88 6 17
2018 SG-04 35 36 17 8 5 0 0 71 12 173
2018 SG-05 48 24 14 7 7 0 0 71 14 42
2018 SG-06 27 55 14 5 0 0 0 82 5 22
2017 SG 34 38 19 4 5 0 0 72 9 286
2017 SG-04 32 40 19 4 4 0 0 73 9 205
2017 SG-05 35 38 13 8 8 0 0 73 15 40
2017 SG-06 34 28 28 0 10 0 0 62 10 29
2014 SG 35 43 12 6 2 1 0 79 9 296
2014 SG-04 35 43 14 5 1 2 0 80 6 210
2014 SG-05 35 46 5 14 0 0 0 81 14 37
2014 SG-06 39 43 11 4 4 0 0 82 7 28

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 49 29 13 4 4 1 0 79 8 280
2020 SG-03 78 9 6 0 3 3 0 90 3 32
2020 SG-04 47 28 15 5 4 1 0 76 9 158
2020 SG-05 35 41 13 4 7 0 0 76 11 46
2020 SG-06 44 37 15 4 0 0 0 81 4 27
2019 SG 39 32 16 10 3 0 0 71 13 247
2019 SG-03 55 35 5 0 0 5 0 95 0 20
2019 SG-04 41 26 17 13 2 0 0 67 15 138
2019 SG-05 28 37 19 9 7 0 0 65 16 43
2019 SG-06 21 54 17 8 0 0 0 75 8 24
2018 SG 37 35 14 9 5 0 0 72 14 265
2018 SG-03 59 29 0 6 6 0 0 88 12 17
2018 SG-04 34 35 17 9 5 0 0 69 14 172
2018 SG-05 39 29 7 15 10 0 0 68 24 41
2018 SG-06 32 48 16 4 0 0 0 80 4 25
2017 SG 33 39 15 7 5 0 0 73 12 285
2017 SG-04 32 40 15 7 5 0 0 73 12 204
2017 SG-05 30 40 15 10 5 0 0 70 15 40
2017 SG-06 34 38 14 3 10 0 0 72 14 29
2014 SG 34 43 14 7 2 1 0 77 9 295
2014 SG-04 33 42 15 7 1 1 0 76 9 209
2014 SG-05 38 46 8 8 0 0 0 84 8 37
2014 SG-06 36 46 14 4 0 0 0 82 4 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 47 23 15 6 3 5 1 75 9 281
2020 SG-03 56 9 22 3 3 6 0 70 7 32
2020 SG-04 44 25 14 7 3 4 3 74 11 159
2020 SG-05 46 26 13 7 4 4 0 75 11 46
2020 SG-06 48 26 19 7 0 0 0 74 7 27
2019 SG 42 24 17 8 4 4 0 69 14 248
2019 SG-03 55 15 15 5 0 10 0 78 6 20
2019 SG-04 43 20 17 10 4 4 1 66 15 138
2019 SG-05 32 34 18 9 5 2 0 67 14 44
2019 SG-06 29 38 17 8 8 0 0 67 17 24
2018 SG 34 29 16 9 5 5 0 67 15 267
2018 SG-03 41 18 6 18 12 6 0 63 31 17
2018 SG-04 33 28 16 11 6 6 0 65 18 173
2018 SG-05 38 29 17 7 2 5 2 72 10 42
2018 SG-06 32 44 20 0 4 0 0 76 4 25
2017 SG 36 28 15 8 7 3 2 67 17 286
2017 SG-04 35 27 16 9 7 3 2 66 18 205
2017 SG-05 35 35 13 5 5 5 3 76 11 40
2017 SG-06 34 28 17 7 14 0 0 62 21 29
2014 SG 31 31 20 7 5 4 1 66 13 296
2014 SG-04 30 34 16 8 5 5 1 69 14 210
2014 SG-05 38 27 24 3 5 0 3 67 8 37
2014 SG-06 36 18 36 4 7 0 0 54 11 28
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 SG 7 75 18 280
2020 SG-03 6 75 19 32
2020 SG-04 4 79 17 159
2020 SG-05 11 72 17 46
2020 SG-06 15 50 35 26
2019 SG 4 71 24 249
2019 SG-03 5 70 25 20
2019 SG-04 1 78 21 138
2019 SG-05 13 64 22 45
2019 SG-06 4 50 46 24
2018 SG 5 71 24 267
2018 SG-03 6 53 41 17
2018 SG-04 4 72 24 173
2018 SG-05 12 71 17 42
2018 SG-06 4 72 24 25
2017 SG 8 74 18 286
2017 SG-04 7 74 19 205
2017 SG-05 8 83 10 40
2017 SG-06 17 62 21 29
2014 SG 7 69 24 297
2014 SG-04 6 75 19 211
2014 SG-05 5 65 30 37
2014 SG-06 18 46 36 28

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 SG 26 26 26 16 0 5 19
2019 SG 18 36 18 27 0 0 11
2018 SG 36 36 7 21 0 0 14
2017 SG 33 21 38 0 0 8 24
2017 SG-04 33 27 33 0 0 7 15
2014 SG 41 23 23 9 9999 5 22
2014 SG-04 23 23 31 15 9999 8 13
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 5 95 281
2020 SG-04 4 96 159
2020 SG-05 11 89 46
2019 SG 7 93 247
2019 SG-04 6 94 137
2019 SG-05 16 84 44
2018 SG 6 94 266
2018 SG-03 0 100 17
2018 SG-04 6 94 173

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 54 46 13
2019 SG 50 50 18
2018 SG 67 33 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 56 44 18
2018 SG 53 47 15
2018 SG-04 50 50 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 13
2019 SG 0 100 18
2018 SG 0 100 15
2018 SG-04 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 13
2018 SG 0 100 15
2018 SG-04 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 13
2018 SG 0 100 15
2018 SG-04 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 38 62 13
2019 SG 44 56 18
2018 SG 33 67 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 46 54 13
2018 SG 40 60 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 62 38 13
2019 SG 44 56 18
2018 SG 40 60 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 46 54 13
2019 SG 39 61 18
2018 SG 33 67 15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 28 72 18
2018 SG 33 67 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 46 54 13
2019 SG 61 39 18
2018 SG 47 53 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 33 67 18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 13
2019 SG 0 100 18
2018 SG 0 100 15
2018 SG-04 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 13

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 13
2019 SG 28 72 18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 46 54 13
2019 SG 44 56 18
2018 SG 33 67 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 28 72 18

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 28 72 18

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 38 62 13
2018 SG 53 47 15
2018 SG-04 50 50 10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 38 62 13
2018 SG 33 67 15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 13
2019 SG 0 100 18
2018 SG 0 100 15
2018 SG-04 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 38 62 13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 12

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 12

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 50 50 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 19 8 11 4 2 50 6 61 15 281
2020 SG-03 22 9 9 0 0 53 6 77 0 32
2020 SG-04 19 8 13 3 1 48 7 61 10 159
2020 SG-05 13 4 13 4 9 52 4 40 30 46
2020 SG-06 15 11 0 19 0 48 7 58 42 27
2019 SG 17 10 14 5 3 43 8 55 16 249
2019 SG-03 35 15 10 10 0 30 0 71 14 20
2019 SG-04 17 9 14 2 2 46 10 59 10 138
2019 SG-05 11 2 24 7 9 38 9 25 29 45
2019 SG-06 13 21 4 8 4 42 8 67 25 24
2018 SG 17 8 12 2 2 54 5 61 10 267
2018 SG-03 18 12 6 0 0 59 6 83 0 17
2018 SG-04 16 6 12 1 2 58 6 60 8 173
2018 SG-05 17 5 19 2 7 45 5 43 19 42
2018 SG-06 16 16 12 8 0 44 4 62 15 25
2017 SG 13 14 12 4 3 47 8 59 15 286
2017 SG-04 13 12 13 1 1 52 7 60 7 205
2017 SG-05 10 8 8 13 8 38 18 39 44 40
2017 SG-06 14 31 7 10 3 31 3 68 21 29
2014 SG 19 16 11 4 3 39 8 66 13 297
2014 SG-04 18 17 9 3 1 42 9 72 9 211
2014 SG-05 22 8 14 8 8 35 5 50 27 37
2014 SG-06 21 14 21 11 4 25 4 50 20 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 27 14 2 2 15 1 78 5 281
2020 SG-03 56 22 3 0 0 19 0 96 0 32
2020 SG-04 40 26 14 1 1 16 1 80 3 159
2020 SG-05 28 33 17 2 9 11 0 68 12 46
2020 SG-06 33 26 19 7 0 11 4 70 9 27
2019 SG 34 32 12 4 3 14 0 77 8 249
2019 SG-03 45 30 10 0 0 15 0 88 0 20
2019 SG-04 34 30 14 4 1 17 0 77 6 138
2019 SG-05 36 24 16 4 11 7 2 66 17 45
2019 SG-06 17 54 8 8 4 8 0 77 14 24
2018 SG 36 26 13 3 3 18 0 76 7 266
2018 SG-03 41 24 18 0 0 18 0 79 0 17
2018 SG-04 33 27 12 2 2 24 1 78 6 172
2018 SG-05 36 26 17 2 10 10 0 68 13 42
2018 SG-06 40 24 20 8 4 4 0 67 13 25
2017 SG 33 29 14 4 2 16 1 75 8 286
2017 SG-04 34 26 15 3 2 19 1 75 6 205
2017 SG-05 28 30 13 8 5 15 3 70 15 40
2017 SG-06 28 48 10 7 3 3 0 79 11 29
2014 SG 34 34 13 5 2 11 1 77 8 297
2014 SG-04 32 34 14 4 2 14 1 77 7 211
2014 SG-05 41 27 16 8 3 5 0 71 11 37
2014 SG-06 36 46 11 7 0 0 0 82 7 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 6 94 280
2020 SG-04 4 96 158
2020 SG-05 13 87 46
2019 SG 6 94 248
2019 SG-04 4 96 137
2018 SG 4 96 266
2018 SG-03 0 100 17
2018 SG-04 4 96 173
2018 SG-06 0 100 25

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18
2019 SG 0 100 14
2018 SG 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18
2019 SG 0 100 14
2018 SG 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 14

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 44 56 18

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 44 56 18

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 33 67 18

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 14

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 28 72 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18
2019 SG 0 100 14
2018 SG 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18
2019 SG 0 100 14
2018 SG 0 100 10

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 39 61 18
2019 SG 36 64 14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18
2019 SG 0 100 14
2018 SG 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 0 100 18
2019 SG 0 100 14
2018 SG 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 14
2018 SG 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 39 61 18
2019 SG 57 43 14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11
2018 SG 0 100 10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11
2018 SG 0 100 10

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 45 55 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SG 0 100 11
2018 SG 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 20 9 11 1 2 51 6 66 8 281
2020 SG-03 25 16 6 0 0 47 6 87 0 32
2020 SG-04 21 9 13 1 1 50 6 67 3 159
2020 SG-05 13 4 13 4 11 52 2 38 33 46
2020 SG-06 15 7 7 4 0 59 7 67 11 27
2019 SG 18 9 16 2 3 46 6 57 9 248
2019 SG-03 30 20 15 0 0 35 0 77 0 20
2019 SG-04 20 6 16 2 1 47 8 57 7 137
2019 SG-05 13 7 20 2 11 42 4 38 25 45
2019 SG-06 13 8 13 0 4 54 8 56 11 24
2018 SG 19 8 13 1 2 52 5 64 5 265
2018 SG-03 18 6 12 0 0 59 6 67 0 17
2018 SG-04 18 7 11 1 2 57 5 65 6 171
2018 SG-05 19 12 14 2 2 40 10 62 10 42
2018 SG-06 16 8 24 0 0 52 0 50 0 25
2017 SG 12 13 12 2 4 51 7 58 14 285
2017 SG-04 12 12 12 1 3 52 6 58 12 204
2017 SG-05 8 5 3 8 8 55 15 42 50 40
2017 SG-06 14 17 24 3 0 41 0 53 6 29
2014 SG 16 15 12 0 2 46 8 68 4 297
2014 SG-04 17 15 11 0 1 47 9 72 3 211
2014 SG-05 14 8 27 0 3 43 5 42 5 37
2014 SG-06 14 18 7 0 4 50 7 75 8 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 30 13 1 2 14 1 81 4 280
2020 SG-03 56 25 0 0 0 19 0 100 0 32
2020 SG-04 38 30 14 1 1 15 1 81 2 158
2020 SG-05 26 37 15 2 11 7 2 69 14 46
2020 SG-06 41 26 22 0 0 7 4 75 0 27
2019 SG 38 31 12 2 3 14 0 79 7 248
2019 SG-03 40 35 10 0 0 15 0 88 0 20
2019 SG-04 37 31 12 3 1 16 1 82 4 138
2019 SG-05 38 24 16 2 13 7 0 67 17 45
2019 SG-06 30 39 13 4 4 9 0 76 10 23
2018 SG 39 26 13 2 2 17 1 80 5 265
2018 SG-03 65 12 6 6 0 6 6 87 7 17
2018 SG-04 34 27 12 2 1 23 1 80 4 171
2018 SG-05 40 29 17 2 5 7 0 74 8 42
2018 SG-06 44 28 16 4 0 8 0 78 4 25
2017 SG 35 27 15 2 3 17 1 76 6 286
2017 SG-04 34 26 15 2 2 19 1 76 5 205
2017 SG-05 35 18 13 3 10 20 3 68 16 40
2017 SG-06 28 45 21 0 0 7 0 78 0 29
2014 SG 35 32 12 3 0 16 1 81 4 297
2014 SG-04 33 32 12 3 0 18 1 81 4 211
2014 SG-05 35 30 16 3 0 16 0 77 3 37
2014 SG-06 43 36 14 0 0 4 4 85 0 28
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 56 23 10 5 4 1 2 81 9 281
2020 SG-03 56 19 16 3 0 0 6 80 3 32
2020 SG-04 60 18 9 6 4 1 3 81 10 159
2020 SG-05 48 33 9 4 4 0 2 82 9 46
2020 SG-06 59 26 11 0 4 0 0 85 4 27

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 42 36 14 4 4 0 1 78 8 278
2020 SG-03 41 38 9 6 3 0 3 81 10 32
2020 SG-04 43 32 15 5 3 1 1 77 8 157
2020 SG-05 37 46 13 2 2 0 0 83 4 46
2020 SG-06 42 35 19 0 4 0 0 77 4 26
2019 SG 27 30 21 11 9 0 1 58 20 249
2019 SG-03 25 20 30 10 15 0 0 45 25 20
2019 SG-04 34 28 20 9 8 1 1 63 17 138
2019 SG-05 20 36 20 13 11 0 0 56 24 45
2019 SG-06 17 38 25 13 8 0 0 54 21 24
2018 SG 23 34 21 11 11 0 0 57 22 266
2018 SG-03 24 41 0 24 12 0 0 65 35 17
2018 SG-04 27 34 18 12 9 0 1 61 21 172
2018 SG-05 14 31 31 14 10 0 0 45 24 42
2018 SG-06 20 32 32 0 16 0 0 52 16 25
2017 SG 25 28 23 11 12 0 0 54 23 285
2017 SG-04 25 32 22 10 10 0 0 58 20 204
2017 SG-05 30 18 30 13 10 0 0 48 23 40
2017 SG-06 17 21 24 14 24 0 0 38 38 29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 21 26 27 18 8 0 0 47 26 281
2020 SG-03 31 25 28 6 6 0 3 58 13 32
2020 SG-04 23 27 25 18 6 1 0 51 24 159
2020 SG-05 11 30 26 17 15 0 0 41 33 46
2020 SG-06 11 11 52 15 11 0 0 22 26 27
2019 SG 16 24 29 18 13 0 1 40 31 249
2019 SG-03 35 30 30 5 0 0 0 65 5 20
2019 SG-04 18 20 28 18 14 1 1 39 33 138
2019 SG-05 9 31 27 18 16 0 0 40 33 45
2019 SG-06 8 13 38 17 25 0 0 21 42 24
2018 SG 13 24 33 18 13 0 0 36 30 267
2018 SG-03 24 35 29 12 0 0 0 59 12 17
2018 SG-04 13 25 31 18 13 0 0 38 31 173
2018 SG-05 10 12 43 14 21 0 0 21 36 42
2018 SG-06 8 20 44 20 8 0 0 28 28 25
2017 SG 15 28 28 19 10 0 0 43 29 286
2017 SG-04 16 27 27 18 11 0 0 43 29 205
2017 SG-05 13 33 30 18 8 0 0 45 25 40
2017 SG-06 10 28 34 21 7 0 0 38 28 29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 33 27 16 17 5 1 1 62 22 277
2020 SG-03 50 19 9 13 3 3 3 73 17 32
2020 SG-04 35 28 13 17 5 1 1 64 23 156
2020 SG-05 22 26 28 15 9 0 0 48 24 46
2020 SG-06 15 50 12 19 4 0 0 65 23 26
2019 SG 23 31 20 13 11 1 1 55 25 248
2019 SG-03 45 30 10 10 0 5 0 79 11 20
2019 SG-04 23 30 20 14 12 1 1 54 26 138
2019 SG-05 18 32 23 11 16 0 0 50 27 44
2019 SG-06 17 33 21 17 13 0 0 50 29 24
2018 SG 22 25 27 15 11 0 0 47 26 267
2018 SG-03 41 35 18 0 6 0 0 76 6 17
2018 SG-04 21 24 27 16 12 0 0 46 28 173
2018 SG-05 17 21 29 17 17 0 0 38 33 42
2018 SG-06 16 32 40 8 4 0 0 48 12 25
2017 SG 23 27 22 15 11 0 1 51 26 284
2017 SG-04 22 27 23 15 13 0 1 49 28 203
2017 SG-05 28 25 15 20 10 0 3 54 31 40
2017 SG-06 24 34 31 10 0 0 0 59 10 29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 50 23 10 5 4 4 4 80 10 279
2020 SG-03 63 3 13 3 3 6 9 78 7 32
2020 SG-04 55 25 4 4 2 5 4 89 6 157
2020 SG-05 41 30 11 4 9 2 2 75 14 46
2020 SG-06 26 22 30 7 11 0 4 50 19 27
2019 SG 42 19 17 9 5 5 3 65 16 248
2019 SG-03 60 25 10 5 0 0 0 85 5 20
2019 SG-04 50 20 9 7 4 7 4 78 11 137
2019 SG-05 36 13 24 16 4 2 4 52 21 45
2019 SG-06 8 17 42 13 21 0 0 25 33 24
2018 SG 48 26 10 6 4 2 5 79 10 266
2018 SG-03 71 12 0 0 0 0 18 100 0 17
2018 SG-04 54 23 6 4 5 3 5 84 9 172
2018 SG-05 36 29 14 12 2 2 5 69 15 42
2018 SG-06 16 36 36 8 4 0 0 52 12 25
2017 SG 54 19 13 3 2 3 5 80 6 286
2017 SG-04 60 18 8 1 2 4 7 87 3 205
2017 SG-05 55 13 18 10 0 3 3 71 11 40
2017 SG-06 24 34 38 3 0 0 0 59 3 29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 56 19 11 6 3 1 4 79 9 280
2020 SG-03 63 9 13 3 3 0 9 79 7 32
2020 SG-04 62 16 8 6 3 2 4 82 10 159
2020 SG-05 49 31 11 4 2 0 2 82 7 45
2020 SG-06 37 30 22 7 4 0 0 67 11 27
2019 SG 62 16 10 4 1 2 4 83 6 248
2019 SG-03 80 5 15 0 0 0 0 85 0 20
2019 SG-04 66 15 8 2 2 2 4 87 5 138
2019 SG-05 64 11 11 7 0 0 7 80 7 44
2019 SG-06 33 29 17 17 0 0 4 65 17 24
2018 SG 53 18 12 3 3 2 9 79 7 266
2018 SG-03 75 6 13 0 0 0 6 87 0 16
2018 SG-04 51 18 10 3 3 2 11 80 8 173
2018 SG-05 55 19 17 0 2 0 7 79 3 42
2018 SG-06 44 28 20 4 0 0 4 75 4 25
2017 SG 47 17 15 4 3 1 14 74 8 286
2017 SG-04 48 16 15 4 2 0 14 75 8 205
2017 SG-05 53 13 23 0 3 3 8 72 3 40
2017 SG-06 34 24 14 3 3 0 21 74 9 29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 27 31 20 10 12 0 0 58 22 281
2020 SG-03 25 38 16 3 16 0 3 65 19 32
2020 SG-04 30 32 18 10 9 1 0 63 20 159
2020 SG-05 26 22 24 11 17 0 0 48 28 46
2020 SG-06 15 26 33 15 11 0 0 41 26 27
2019 SG 43 25 18 9 4 0 0 69 13 249
2019 SG-03 70 0 25 5 0 0 0 70 5 20
2019 SG-04 43 25 20 9 2 0 0 68 12 138
2019 SG-05 44 27 9 7 11 0 2 73 18 45
2019 SG-06 21 38 21 8 13 0 0 58 21 24
2018 SG 39 30 21 6 4 0 0 69 10 267
2018 SG-03 53 29 12 6 0 0 0 82 6 17
2018 SG-04 40 30 21 5 3 0 1 70 8 173
2018 SG-05 36 31 14 17 2 0 0 67 19 42
2018 SG-06 20 40 32 4 4 0 0 60 8 25
2017 SG 44 31 16 6 3 0 0 74 9 285
2017 SG-04 46 30 16 6 2 0 0 76 8 205
2017 SG-05 41 28 23 5 3 0 0 69 8 39
2017 SG-06 34 45 10 7 3 0 0 79 10 29

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 22 26 21 13 14 0 5 50 28 278
2020 SG-03 38 31 13 0 9 0 9 76 10 32
2020 SG-04 19 26 21 15 15 0 4 47 32 156
2020 SG-05 20 24 20 15 17 0 4 45 34 46
2020 SG-06 19 22 33 11 11 0 4 42 23 27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 44 25 15 8 4 1 3 72 12 279
2020 SG-03 59 19 6 0 3 3 9 89 4 32
2020 SG-04 45 22 18 6 4 1 3 71 10 157
2020 SG-05 35 33 9 15 9 0 0 67 24 46
2020 SG-06 26 33 22 19 0 0 0 59 19 27
2019 SG 29 31 19 12 7 2 1 62 19 249
2019 SG-03 60 25 10 5 0 0 0 85 5 20
2019 SG-04 30 28 18 11 9 2 2 61 20 138
2019 SG-05 18 38 18 18 9 0 0 56 27 45
2019 SG-06 17 38 33 8 4 0 0 54 13 24
2018 SG 22 31 26 13 6 1 1 54 20 264
2018 SG-03 35 29 12 6 0 6 12 79 7 17
2018 SG-04 21 30 27 13 7 1 1 52 20 171
2018 SG-05 20 29 27 10 12 2 0 50 23 41
2018 SG-06 12 32 32 24 0 0 0 44 24 25
2017 SG 24 36 20 11 7 1 2 61 19 285
2017 SG-04 25 34 20 12 6 1 2 61 19 205
2017 SG-05 26 38 18 3 15 0 0 64 18 39
2017 SG-06 14 41 24 17 3 0 0 55 21 29

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 48 28 15 4 2 1 2 78 6 279
2020 SG-03 63 28 3 0 0 3 3 97 0 32
2020 SG-04 50 26 16 3 1 1 3 79 5 157
2020 SG-05 41 26 22 4 4 0 2 69 9 46
2020 SG-06 30 37 15 15 4 0 0 67 19 27
2019 SG 32 32 23 7 5 0 1 64 12 247
2019 SG-03 60 20 10 10 0 0 0 80 10 20
2019 SG-04 34 29 24 7 5 0 1 63 13 137
2019 SG-05 25 32 30 7 5 0 2 58 12 44
2019 SG-06 4 58 29 0 8 0 0 63 8 24
2018 SG 30 34 21 8 5 0 2 66 13 262
2018 SG-03 59 12 6 0 0 0 24 92 0 17
2018 SG-04 30 35 19 9 5 0 1 66 15 170
2018 SG-05 20 32 34 10 5 0 0 51 15 41
2018 SG-06 16 52 28 4 0 0 0 68 4 25
2017 SG 28 35 20 8 5 0 4 65 14 285
2017 SG-04 32 32 17 9 5 0 5 68 14 205
2017 SG-05 18 46 21 5 8 0 3 66 13 39
2017 SG-06 7 41 41 3 7 0 0 48 10 29

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 63 20 11 3 1 1 1 84 5 280
2020 SG-03 75 16 3 3 0 0 3 94 3 32
2020 SG-04 65 20 10 1 1 1 1 87 3 158
2020 SG-05 57 17 20 4 2 0 0 74 7 46
2020 SG-06 41 30 15 15 0 0 0 70 15 27
2019 SG 53 30 10 4 2 1 0 84 7 247
2019 SG-03 65 20 5 5 0 5 0 89 5 20
2019 SG-04 55 28 9 4 3 1 0 84 7 137
2019 SG-05 48 36 5 5 5 0 2 86 9 44
2019 SG-06 33 38 25 4 0 0 0 71 4 24
2018 SG 52 27 11 5 3 0 2 81 8 262
2018 SG-03 76 0 6 0 0 0 18 93 0 17
2018 SG-04 53 27 11 5 2 0 1 81 8 169
2018 SG-05 46 29 10 7 5 2 0 78 13 41
2018 SG-06 32 48 16 4 0 0 0 80 4 25
2017 SG 50 28 12 3 4 0 4 81 7 284
2017 SG-04 52 27 9 2 4 0 5 84 7 204
2017 SG-05 46 26 18 5 3 0 3 74 8 39
2017 SG-06 34 34 21 3 7 0 0 69 10 29

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 52 25 10 7 3 2 1 79 11 277
2020 SG-03 65 23 3 3 0 3 3 93 3 31
2020 SG-04 50 26 10 8 4 2 1 78 12 156
2020 SG-05 50 24 11 11 4 0 0 74 15 46
2020 SG-06 44 33 15 7 0 0 0 78 7 27
2019 SG 42 28 14 6 10 1 0 70 15 249
2019 SG-03 60 25 5 5 0 5 0 89 5 20
2019 SG-04 39 24 18 7 11 1 0 64 18 138
2019 SG-05 47 29 4 4 16 0 0 76 20 45
2019 SG-06 21 54 17 4 4 0 0 75 8 24

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 24 34 25 13 5 0 0 57 18 279
2020 SG-03 25 38 28 0 9 0 0 63 9 32
2020 SG-04 28 33 24 11 3 0 0 61 15 157
2020 SG-05 15 37 24 20 4 0 0 52 24 46
2020 SG-06 11 26 33 22 7 0 0 37 30 27

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 29 30 23 11 7 0 1 59 18 280
2020 SG-03 41 34 13 0 9 0 3 77 10 32
2020 SG-04 32 26 23 12 6 0 1 59 18 158
2020 SG-05 22 33 28 11 7 0 0 54 17 46
2020 SG-06 4 41 33 15 7 0 0 44 22 27
2019 SG 37 29 19 7 6 0 0 67 14 248
2019 SG-03 60 20 5 10 0 5 0 84 11 20
2019 SG-04 37 31 20 5 6 0 1 68 11 137
2019 SG-05 33 33 16 7 11 0 0 67 18 45
2019 SG-06 21 29 25 21 4 0 0 50 25 24
2018 SG 30 29 23 11 5 0 2 60 16 263
2018 SG-03 35 35 12 0 0 0 18 86 0 17
2018 SG-04 31 29 23 12 4 0 1 61 16 170
2018 SG-05 32 34 15 10 7 2 0 68 18 41
2018 SG-06 20 16 48 12 4 0 0 36 16 25
2017 SG 31 33 16 11 5 1 3 67 16 284
2017 SG-04 30 37 14 9 4 0 4 71 14 204
2017 SG-05 44 23 18 8 5 3 0 68 13 39
2017 SG-06 14 28 28 24 7 0 0 41 31 29

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 49 28 12 7 2 0 3 79 9 276
2020 SG-03 45 23 16 6 6 0 3 70 13 31
2020 SG-04 53 28 8 7 0 1 3 85 7 155
2020 SG-05 43 28 22 2 2 0 2 73 4 46
2020 SG-06 30 33 19 15 4 0 0 63 19 27
2019 SG 59 23 9 4 3 0 3 85 7 247
2019 SG-03 60 20 5 10 5 0 0 80 15 20
2019 SG-04 63 21 9 1 1 0 4 87 3 137
2019 SG-05 50 30 5 7 5 0 5 83 12 44
2019 SG-06 58 33 0 4 4 0 0 92 8 24
2018 SG 63 22 8 3 2 1 2 87 5 260
2018 SG-03 60 20 7 7 0 0 7 86 7 15
2018 SG-04 68 18 8 2 1 1 2 88 3 170
2018 SG-05 58 25 5 8 3 3 0 85 10 40
2018 SG-06 44 40 16 0 0 0 0 84 0 25
2017 SG 62 21 9 3 1 0 3 87 4 285
2017 SG-04 64 21 8 1 1 0 4 89 3 205
2017 SG-05 55 25 13 8 0 0 0 80 8 40
2017 SG-06 55 28 14 3 0 0 0 83 3 29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 17 31 30 12 10 0 0 48 22 278
2020 SG-03 25 28 19 16 9 0 3 55 26 32
2020 SG-04 15 34 31 10 9 0 0 50 19 157
2020 SG-05 11 24 35 17 13 0 0 35 30 46
2020 SG-06 23 19 31 15 12 0 0 42 27 26

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 69 16 7 0 1 1 5 91 2 277
2020 SG-03 72 16 3 0 3 0 6 93 3 32
2020 SG-04 70 15 8 0 1 1 5 90 1 156
2020 SG-05 53 29 7 2 2 0 7 88 5 45
2020 SG-06 74 15 7 0 0 0 4 92 0 27
2019 SG 76 8 3 2 0 1 9 94 3 249
2019 SG-03 85 10 0 0 0 0 5 100 0 20
2019 SG-04 75 9 1 2 0 2 10 96 2 138
2019 SG-05 71 4 4 4 2 0 13 87 8 45
2019 SG-06 88 4 0 0 0 0 8 100 0 24
2018 SG 74 13 5 1 2 2 5 93 2 263
2018 SG-03 71 12 0 6 0 0 12 93 7 17
2018 SG-04 73 12 6 0 1 2 5 92 1 170
2018 SG-05 73 12 2 2 5 0 5 90 8 41
2018 SG-06 80 20 0 0 0 0 0 100 0 25

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 81 9 3 1 1 1 5 95 2 278
2020 SG-03 81 16 0 0 0 0 3 100 0 32
2020 SG-04 81 8 3 0 1 2 6 97 1 157
2020 SG-05 74 11 7 2 2 0 4 89 5 46
2020 SG-06 85 8 4 4 0 0 0 92 4 26
2019 SG 79 8 4 2 2 2 3 92 4 248
2019 SG-03 80 5 0 5 0 5 5 94 6 20
2019 SG-04 82 6 3 1 2 1 4 94 3 137
2019 SG-05 69 11 11 2 7 0 0 80 9 45
2019 SG-06 83 8 0 4 0 0 4 96 4 24
2018 SG 81 8 3 1 2 1 3 94 3 261
2018 SG-03 81 6 0 0 0 0 13 100 0 16
2018 SG-04 84 6 3 1 2 2 2 94 3 170
2018 SG-05 70 13 5 0 5 0 8 89 5 40
2018 SG-06 76 20 0 0 4 0 0 96 4 25
2017 SG 79 8 3 4 1 1 3 91 5 286
2017 SG-04 80 6 3 3 1 1 4 92 4 205
2017 SG-05 73 10 5 10 0 0 3 85 10 40
2017 SG-06 76 17 3 3 0 0 0 93 3 29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 79 15 2 1 0 1 3 97 1 276
2020 SG-03 78 19 0 0 0 0 3 100 0 32
2020 SG-04 85 10 1 1 0 1 4 99 1 156
2020 SG-05 69 24 7 0 0 0 0 93 0 45
2020 SG-06 69 23 4 4 0 0 0 92 4 26
2019 SG 71 16 6 2 0 2 3 91 2 247
2019 SG-03 70 10 5 5 0 5 5 89 6 20
2019 SG-04 79 13 3 1 0 1 4 96 1 136
2019 SG-05 60 18 13 4 2 0 2 80 7 45
2019 SG-06 46 42 13 0 0 0 0 88 0 24
2018 SG 73 17 6 1 0 0 2 92 2 263
2018 SG-03 76 12 6 0 0 0 6 94 0 17
2018 SG-04 80 14 4 1 0 0 1 95 1 171
2018 SG-05 63 20 10 2 2 0 2 85 5 41
2018 SG-06 38 46 17 0 0 0 0 83 0 24
2017 SG 76 16 3 1 0 1 3 96 1 286
2017 SG-04 80 12 3 0 0 1 3 96 1 205
2017 SG-05 68 20 5 3 0 0 5 92 3 40
2017 SG-06 62 34 0 0 0 0 3 100 0 29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 75 15 4 3 1 0 2 92 4 279
2020 SG-03 88 9 0 0 0 0 3 100 0 32
2020 SG-04 72 17 4 3 1 0 3 92 4 158
2020 SG-05 67 18 7 7 0 0 2 86 7 45
2020 SG-06 78 19 4 0 0 0 0 96 0 27
2019 SG 68 15 5 5 2 2 2 87 8 246
2019 SG-03 80 5 0 5 0 5 5 94 6 20
2019 SG-04 65 17 6 5 2 2 2 86 8 135
2019 SG-05 67 18 7 7 2 0 0 84 9 45
2019 SG-06 67 21 4 8 0 0 0 88 8 24
2018 SG 72 14 6 2 4 0 2 88 6 263
2018 SG-03 88 6 0 0 0 0 6 100 0 17
2018 SG-04 73 15 5 2 4 0 1 89 5 170
2018 SG-05 64 10 12 2 10 0 2 76 12 42
2018 SG-06 63 21 8 8 0 0 0 83 8 24
2017 SG 70 14 6 6 2 1 2 87 8 285
2017 SG-04 71 13 6 4 2 1 2 87 7 204
2017 SG-05 65 15 3 15 0 0 3 82 15 40
2017 SG-06 72 17 7 3 0 0 0 90 3 29

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 58 8 3 0 0 1 30 95 1 276
2020 SG-03 71 0 0 0 0 0 29 100 0 31
2020 SG-04 61 2 0 0 0 1 37 100 0 157
2020 SG-05 62 7 2 0 0 2 27 97 0 45
2020 SG-06 33 37 22 4 4 0 0 70 7 27
2019 SG 57 7 4 1 0 1 30 93 2 248
2019 SG-03 75 0 0 0 0 5 20 100 0 20
2019 SG-04 61 2 1 0 0 1 35 98 0 138
2019 SG-05 64 2 0 0 0 0 33 100 0 45
2019 SG-06 25 50 17 8 0 0 0 75 8 24
2018 SG 55 10 3 1 0 0 31 94 2 259
2018 SG-03 81 0 0 0 0 0 19 100 0 16
2018 SG-04 56 6 0 0 0 1 38 100 0 168
2018 SG-05 63 7 0 0 0 0 29 100 0 41
2018 SG-06 13 50 25 8 4 0 0 63 13 24
2017 SG 53 4 3 1 0 1 38 92 2 286
2017 SG-04 57 1 0 0 0 1 41 99 0 205
2017 SG-05 53 3 0 0 0 0 45 100 0 40
2017 SG-06 34 21 31 10 0 0 3 57 11 29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 72 18 3 1 0 1 5 96 1 278
2020 SG-03 69 9 3 3 0 3 13 93 4 32
2020 SG-04 74 16 3 1 0 1 5 96 1 158
2020 SG-05 71 20 2 0 0 0 7 98 0 45
2020 SG-06 62 31 8 0 0 0 0 92 0 26
2019 SG 73 14 3 1 1 1 7 94 2 246
2019 SG-03 68 16 0 0 0 5 11 100 0 19
2019 SG-04 73 12 4 2 0 1 8 93 2 137
2019 SG-05 80 9 2 0 5 0 5 93 5 44
2019 SG-06 63 38 0 0 0 0 0 100 0 24
2018 SG 69 20 4 2 0 0 5 94 2 261
2018 SG-03 82 6 6 0 0 0 6 94 0 17
2018 SG-04 72 15 5 1 0 0 6 93 1 170
2018 SG-05 76 19 0 2 0 0 2 98 2 42
2018 SG-06 41 55 0 5 0 0 0 95 5 22
2017 SG 67 22 4 0 0 1 7 96 0 283
2017 SG-04 68 20 3 0 0 1 7 96 1 203
2017 SG-05 65 25 3 0 0 0 8 97 0 40
2017 SG-06 61 25 7 0 0 0 7 92 0 28

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 82 10 3 1 0 2 2 96 1 280
2020 SG-03 66 13 9 3 0 6 3 86 3 32
2020 SG-04 82 11 2 1 0 2 2 97 1 159
2020 SG-05 89 9 0 0 0 0 2 100 0 46
2020 SG-06 92 4 4 0 0 0 0 96 0 26
2019 SG 82 11 3 0 1 0 3 96 1 245
2019 SG-03 79 5 16 0 0 0 0 84 0 19
2019 SG-04 82 13 3 0 1 0 2 96 1 136
2019 SG-05 82 9 0 0 0 0 9 100 0 44
2019 SG-06 88 13 0 0 0 0 0 100 0 24
2018 SG 75 19 2 0 1 1 2 97 1 264
2018 SG-03 82 12 0 0 0 0 6 100 0 17
2018 SG-04 74 19 2 0 1 2 1 96 1 171
2018 SG-05 74 24 0 0 0 0 2 100 0 42
2018 SG-06 83 13 4 0 0 0 0 96 0 24
2017 SG 68 19 5 2 1 1 4 92 3 286
2017 SG-04 64 20 5 2 1 1 6 91 4 205
2017 SG-05 78 13 10 0 0 0 0 90 0 40
2017 SG-06 79 17 3 0 0 0 0 97 0 29

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 43 30 18 6 1 1 1 74 7 280
2020 SG-03 31 25 19 13 3 6 3 62 17 32
2020 SG-04 45 32 15 6 1 0 1 78 7 159
2020 SG-05 48 24 22 7 0 0 0 72 7 46
2020 SG-06 44 30 22 0 4 0 0 74 4 27
2019 SG 60 21 12 2 1 0 4 84 4 247
2019 SG-03 60 25 10 5 0 0 0 85 5 20
2019 SG-04 60 21 13 1 1 0 4 85 2 136
2019 SG-05 60 18 9 7 2 0 4 81 9 45
2019 SG-06 58 25 8 4 0 0 4 87 4 24
2018 SG 55 26 15 1 2 0 1 82 3 263
2018 SG-03 29 35 35 0 0 0 0 65 0 17
2018 SG-04 56 26 12 1 2 0 2 84 4 170
2018 SG-05 60 24 14 2 0 0 0 83 2 42
2018 SG-06 54 29 17 0 0 0 0 83 0 24
2017 SG 55 27 11 2 1 1 3 85 3 286
2017 SG-04 52 29 12 1 1 1 4 86 2 205
2017 SG-05 58 28 5 3 5 0 3 87 8 40
2017 SG-06 69 14 14 3 0 0 0 83 3 29

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 16 42 28 8 6 0 0 59 13 280
2020 SG-03 19 44 28 3 3 0 3 65 6 32
2020 SG-04 15 44 26 8 6 1 0 59 14 159
2020 SG-05 13 33 33 13 9 0 0 46 22 46
2020 SG-06 19 42 35 0 4 0 0 62 4 26

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 16 36 32 11 4 0 0 52 16 281
2020 SG-03 9 63 22 3 3 0 0 72 6 32
2020 SG-04 17 35 33 11 4 0 0 52 15 159
2020 SG-05 15 30 28 22 4 0 0 46 26 46
2020 SG-06 7 26 56 7 4 0 0 33 11 27
2019 SG 23 38 25 10 4 0 0 61 13 248
2019 SG-03 40 50 10 0 0 0 0 90 0 20
2019 SG-04 26 33 27 9 5 0 0 59 14 138
2019 SG-05 16 48 23 9 5 0 0 64 14 44
2019 SG-06 4 38 38 21 0 0 0 42 21 24
2018 SG 20 33 32 12 3 0 0 53 15 266
2018 SG-03 29 53 18 0 0 0 0 82 0 17
2018 SG-04 19 33 33 11 3 0 0 52 15 172
2018 SG-05 19 26 33 14 7 0 0 45 21 42
2018 SG-06 8 36 44 12 0 0 0 44 12 25
2017 SG 18 36 31 12 4 0 0 53 16 284
2017 SG-04 17 39 28 12 4 0 0 57 16 203
2017 SG-05 15 35 38 10 3 0 0 50 13 40
2017 SG-06 17 17 48 17 0 0 0 34 17 29

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 8 18 35 26 12 1 0 38 26 279
2020 SG-03 10 10 23 35 19 3 0 57 20 31
2020 SG-04 7 18 34 29 12 1 0 41 25 158
2020 SG-05 11 24 37 17 11 0 0 28 35 46
2020 SG-06 7 19 56 15 4 0 0 19 26 27
2019 SG 7 11 34 32 16 0 0 49 18 244
2019 SG-03 0 0 32 37 32 0 0 68 0 19
2019 SG-04 8 10 30 31 20 1 0 51 19 135
2019 SG-05 7 13 33 36 11 0 0 47 20 45
2019 SG-06 9 22 43 26 0 0 0 26 30 23
2018 SG 4 15 35 31 16 0 0 46 19 262
2018 SG-03 0 6 41 29 24 0 0 53 6 17
2018 SG-04 4 15 33 32 16 0 0 48 19 169
2018 SG-05 7 19 29 33 12 0 0 45 26 42
2018 SG-06 0 13 58 17 13 0 0 29 13 24
2017 SG 3 13 38 30 14 0 1 45 17 286
2017 SG-04 3 13 37 31 16 0 1 47 16 205
2017 SG-05 5 10 40 35 10 0 0 45 15 40
2017 SG-06 0 24 48 21 7 0 0 28 24 29

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 48 37 9 4 1 1 0 86 5 281
2020 SG-03 59 38 3 0 0 0 0 97 0 32
2020 SG-04 50 35 9 6 0 0 0 85 6 159
2020 SG-05 37 37 13 2 9 2 0 76 11 46
2020 SG-06 33 52 15 0 0 0 0 85 0 27
2019 SG 35 40 14 4 3 3 0 78 8 249
2019 SG-03 40 25 20 5 0 10 0 72 6 20
2019 SG-04 36 38 16 6 2 2 0 76 8 138
2019 SG-05 36 40 9 0 9 7 0 81 10 45
2019 SG-06 29 50 13 4 4 0 0 79 8 24
2018 SG 34 36 16 6 3 4 0 73 10 264
2018 SG-03 47 18 18 0 0 18 0 79 0 17
2018 SG-04 32 36 16 8 4 4 0 71 12 170
2018 SG-05 31 33 21 7 5 2 0 66 12 42
2018 SG-06 40 48 8 4 0 0 0 88 4 25
2017 SG 21 44 18 8 6 4 0 68 14 286
2017 SG-04 20 43 17 9 6 5 0 67 15 205
2017 SG-05 23 43 20 3 10 3 0 67 13 40
2017 SG-06 21 52 17 10 0 0 0 72 10 29

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 32 11 10 4 4 0 74 15 279
2020 SG-03 58 29 0 3 0 10 0 96 4 31
2020 SG-04 39 33 10 10 4 4 0 75 15 159
2020 SG-05 28 30 15 11 11 4 0 61 23 46
2020 SG-06 26 30 26 19 0 0 0 56 19 27

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 42 24 14 10 8 2 0 67 19 281
2020 SG-03 41 16 13 25 3 3 0 58 29 32
2020 SG-04 43 25 14 7 10 1 0 69 17 159
2020 SG-05 35 20 20 15 9 0 2 56 24 46
2020 SG-06 37 41 11 11 0 0 0 78 11 27

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 55 28 10 1 2 4 0 86 4 280
2020 SG-03 69 22 9 0 0 0 0 91 0 32
2020 SG-04 54 27 10 1 3 4 1 85 4 158
2020 SG-05 48 33 11 2 4 2 0 82 7 46
2020 SG-06 48 41 7 4 0 0 0 89 4 27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 41 31 15 9 3 1 0 73 12 281
2020 SG-03 56 19 16 3 3 3 0 77 6 32
2020 SG-04 43 30 14 11 1 1 0 73 13 159
2020 SG-05 33 35 11 9 9 2 2 70 18 46
2020 SG-06 19 48 26 4 4 0 0 67 7 27
2019 SG 30 35 18 8 7 2 0 67 15 249
2019 SG-03 35 35 15 5 5 5 0 74 11 20
2019 SG-04 34 33 15 9 5 2 1 69 15 138
2019 SG-05 24 29 22 7 16 2 0 55 23 45
2019 SG-06 21 42 29 4 4 0 0 63 8 24
2018 SG 30 35 17 9 6 3 0 67 16 265
2018 SG-03 41 35 6 0 6 12 0 87 7 17
2018 SG-04 30 31 19 11 5 4 0 64 17 171
2018 SG-05 29 33 19 2 14 2 0 63 17 42
2018 SG-06 16 52 12 20 0 0 0 68 20 25
2017 SG 22 42 17 12 5 2 0 65 17 285
2017 SG-04 24 41 16 10 5 3 0 68 16 205
2017 SG-05 18 48 23 8 5 0 0 65 13 40
2017 SG-06 11 39 11 36 4 0 0 50 39 28

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 40 38 11 7 2 1 0 79 9 281
2020 SG-03 56 25 9 9 0 0 0 81 9 32
2020 SG-04 43 38 12 3 1 2 1 83 5 159
2020 SG-05 24 46 7 17 7 0 0 70 24 46
2020 SG-06 30 41 19 11 0 0 0 70 11 27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 39 35 13 9 2 1 1 75 11 278
2020 SG-03 53 25 13 6 3 0 0 78 9 32
2020 SG-04 43 36 12 6 1 2 1 81 7 157
2020 SG-05 22 37 20 13 7 2 0 60 20 46
2020 SG-06 22 41 7 30 0 0 0 63 30 27

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 34 33 21 5 4 1 2 69 10 278
2020 SG-03 47 19 28 6 0 0 0 66 6 32
2020 SG-04 38 31 20 5 3 1 3 71 9 157
2020 SG-05 15 41 20 7 15 2 0 58 22 46
2020 SG-06 23 42 31 0 0 0 4 68 0 26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 49 30 14 3 1 2 1 82 4 279
2020 SG-03 69 19 13 0 0 0 0 88 0 32
2020 SG-04 49 29 15 3 1 2 1 81 3 157
2020 SG-05 35 35 15 7 4 4 0 73 11 46
2020 SG-06 52 37 11 0 0 0 0 89 0 27

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 77 14 3 0 0 5 1 97 0 279
2020 SG-03 88 9 3 0 0 0 0 97 0 32
2020 SG-04 77 13 1 0 0 8 1 99 0 158
2020 SG-05 76 13 9 0 0 2 0 91 0 45
2020 SG-06 74 19 4 0 0 4 0 96 0 27

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 58 32 7 1 2 0 0 90 3 281
2020 SG-03 72 22 6 0 0 0 0 94 0 32
2020 SG-04 55 32 8 2 3 1 0 88 4 159
2020 SG-05 54 37 7 0 2 0 0 91 2 46
2020 SG-06 56 33 11 0 0 0 0 89 0 27

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 52 31 8 5 4 0 0 83 9 281
2020 SG-03 53 31 13 3 0 0 0 84 3 32
2020 SG-04 53 30 8 4 4 1 0 84 9 159
2020 SG-05 43 30 9 11 7 0 0 74 17 46
2020 SG-06 52 37 4 7 0 0 0 89 7 27

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 60 24 8 1 0 5 1 89 2 278
2020 SG-03 59 22 3 0 0 9 6 96 0 32
2020 SG-04 61 23 10 1 0 4 1 89 1 157
2020 SG-05 58 22 9 4 2 4 0 84 7 45
2020 SG-06 52 41 7 0 0 0 0 93 0 27

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 24 35 24 9 6 0 3 61 15 34
2020 SG-06 22 30 30 11 7 0 0 52 19 27
2019 SG 18 32 29 14 7 0 0 50 21 28

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 100 0 34
2020 SG-06 100 0 27

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 24 38 18 12 6 0 3 64 18 34
2020 SG-06 26 30 22 15 7 0 0 56 22 27
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 6 94 281
2020 SG-03 3 97 32
2020 SG-04 8 92 159
2020 SG-05 4 96 46
2020 SG-06 0 100 27

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 6 94 280
2020 SG-03 3 97 32
2020 SG-04 7 93 159
2020 SG-05 9 91 45
2020 SG-06 4 96 27
2019 SG 9 91 247
2019 SG-03 5 95 20
2019 SG-04 10 90 136
2019 SG-05 18 82 45
2019 SG-06 0 100 24
2017 SG 12 88 286
2017 SG-04 12 88 205
2014 SG 10 90 296
2014 SG-04 12 88 211

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 47 53 17
2020 SG-04 55 45 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 100 0 17
2020 SG-04 100 0 11
2019 SG 68 32 22
2019 SG-04 62 38 13
2017 SG 76 24 33
2017 SG-04 80 20 25
2014 SG 97 3 29
2014 SG-04 100 0 25

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 41 41 12 0 6 0 0 82 6 17
2020 SG-04 36 45 18 0 0 0 0 82 0 11
2019 SG 60 27 13 0 0 0 0 87 0 15
2017 SG 48 28 8 16 0 0 0 76 16 25
2017 SG-04 50 30 0 20 0 0 0 80 20 20
2014 SG 54 29 7 7 4 0 0 82 11 28
2014 SG-04 56 28 8 8 0 0 0 84 8 25

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 45 33 8 7 1 4 3 83 9 279
2020 SG-03 56 28 3 3 0 3 6 93 3 32
2020 SG-04 47 28 8 8 2 4 3 81 10 158
2020 SG-05 31 33 13 11 2 4 4 71 15 45
2020 SG-06 37 56 4 4 0 0 0 93 4 27
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 19 58 22 1 76 24 281
2020 SG-03 9 69 16 6 88 12 32
2020 SG-04 19 58 22 0 75 25 159
2020 SG-05 13 59 28 0 82 18 46
2020 SG-06 33 48 19 0 59 41 27

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SG 53 47 53
2020 SG-04 48 52 31

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 9 19 19 19 28 2 4 30 50 53
2020 SG-04 13 23 16 26 23 0 0 35 48 31

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 4 15 15 15 40 0 11 21 62 53
2020 SG-04 6 13 16 13 45 0 6 21 62 31

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SG 51 13 12 4 2 1 17 78 8 281
2020 SG-03 63 0 9 0 0 0 28 87 0 32
2020 SG-04 47 14 13 6 1 1 19 76 8 159
2020 SG-05 48 13 15 4 7 0 13 70 13 46
2020 SG-06 67 11 7 0 4 0 11 88 4 27
2019 SG 45 16 13 6 6 2 12 71 14 245
2019 SG-03 50 25 15 5 5 0 0 75 10 20
2019 SG-04 45 14 14 5 2 3 17 74 9 137
2019 SG-05 45 11 16 11 11 0 5 60 24 44
2019 SG-06 46 25 8 8 4 0 8 77 14 24
2018 SG 46 15 10 9 6 1 12 71 17 267
2018 SG-03 29 18 18 12 0 0 24 62 15 17
2018 SG-04 49 15 8 8 5 1 13 75 16 173
2018 SG-05 45 10 21 10 10 0 5 58 20 42
2018 SG-06 44 12 8 16 4 0 16 67 24 25
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