2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 48 3 5 2 0 0 90 7 119
2020 EN-04 45 40 5 7 2 0 0 86 10 42
2020 EN-05 29 60 3 6 3 0 0 89 9 35
2020 EN-06 44 44 6 6 0 0 0 89 6 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 71 18 6 3 1 1 0 90 4 118
2020 EN-04 67 14 7 7 2 2 0 83 10 42
2020 EN-05 69 20 9 3 0 0 0 89 3 35
2020 EN-06 83 17 0 0 0 0 0 100 0 18
2017 EN 55 30 5 5 3 3 1 87 8 107
2017 EN-03 65 25 5 0 0 0 5 95 0 20
2017 EN-04 50 29 10 2 5 5 0 83 8 42
2017 EN-05 52 37 0 7 4 0 0 89 11 27
2017 EN-06 47 33 0 13 0 7 0 86 14 15
2014 EN 60 24 8 3 2 3 0 87 5 116
2014 EN-03 50 41 0 5 0 5 0 95 5 22
2014 EN-04 66 21 4 5 2 2 0 89 7 53
2014 EN-05 60 20 16 0 0 4 0 83 0 25
2014 EN-06 58 25 8 0 8 0 0 83 8 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 28 41 14 13 3 0 3 70 16 118
2020 EN-04 29 36 17 14 5 0 0 64 19 42
2020 EN-05 23 46 17 11 0 0 3 71 12 35
2020 EN-06 28 33 11 17 6 0 6 65 24 18
2019 EN 44 38 12 4 2 0 0 82 5 113
2019 EN-03 41 35 12 6 6 0 0 76 12 17
2019 EN-04 48 36 12 5 0 0 0 83 5 42
2019 EN-05 36 43 14 4 4 0 0 79 7 28
2017 EN 42 32 9 9 7 0 0 74 17 107
2017 EN-03 50 35 15 0 0 0 0 85 0 20
2017 EN-04 38 36 10 10 7 0 0 74 17 42
2017 EN-05 33 26 7 19 15 0 0 59 33 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15
2014 EN 41 35 9 10 3 0 1 78 13 116
2014 EN-03 36 41 5 14 5 0 0 77 18 22
2014 EN-04 49 30 9 7 2 0 2 81 9 53
2014 EN-05 20 48 16 12 4 0 0 68 16 25
2014 EN-06 67 17 0 17 0 0 0 83 17 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 44 9 8 2 0 0 81 10 118
2020 EN-04 36 48 7 5 5 0 0 83 10 42
2020 EN-05 26 46 17 11 0 0 0 71 11 35
2020 EN-06 44 50 0 6 0 0 0 94 6 18
2019 EN 25 50 16 7 2 0 0 75 9 113
2019 EN-03 18 59 12 6 6 0 0 76 12 17
2019 EN-04 33 48 12 7 0 0 0 81 7 42
2019 EN-05 14 54 18 11 4 0 0 68 14 28
2018 EN 22 59 8 6 3 1 1 83 9 113
2018 EN-03 5 68 0 16 5 0 5 78 22 19
2018 EN-04 21 52 14 7 2 2 0 76 10 42
2018 EN-05 24 69 3 0 3 0 0 93 3 29
2017 EN 18 45 19 16 1 0 2 64 17 107
2017 EN-03 15 60 15 5 5 0 0 75 10 20
2017 EN-04 14 48 14 21 0 0 2 63 22 42
2017 EN-05 15 44 22 19 0 0 0 59 19 27
2017 EN-06 27 20 33 13 0 0 7 50 14 15
2014 EN 14 41 20 16 8 0 1 56 24 116
2014 EN-03 9 55 14 18 5 0 0 64 23 22
2014 EN-04 15 38 26 11 8 0 2 54 19 53
2014 EN-05 8 40 12 28 12 0 0 48 40 25
2014 EN-06 25 50 17 8 0 0 0 75 8 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 32 12 3 2 0 0 83 5 118
2020 EN-04 48 33 14 2 2 0 0 81 5 42
2020 EN-05 49 29 11 9 3 0 0 77 11 35
2020 EN-06 56 22 22 0 0 0 0 78 0 18
2019 EN 49 38 5 5 0 1 2 89 6 112
2019 EN-03 35 53 12 0 0 0 0 88 0 17
2019 EN-04 60 29 0 10 0 0 2 90 10 42
2019 EN-05 33 44 11 7 0 4 0 81 8 27
2017 EN 50 39 5 5 0 1 0 91 5 106
2017 EN-03 75 25 0 0 0 0 0 100 0 20
2017 EN-04 44 41 7 5 0 2 0 88 5 41
2017 EN-05 26 56 7 11 0 0 0 81 11 27
2017 EN-06 67 33 0 0 0 0 0 100 0 15
2014 EN 45 39 12 2 0 1 1 86 2 115
2014 EN-03 41 41 14 5 0 0 0 82 5 22
2014 EN-04 41 44 14 0 0 2 0 86 0 52
2014 EN-05 44 48 4 4 0 0 0 92 4 25
2014 EN-06 83 0 17 0 0 0 0 83 0 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 34 10 3 3 0 1 83 7 118
2020 EN-04 50 29 14 2 5 0 0 79 7 42
2020 EN-05 43 37 9 6 3 0 3 82 9 35
2020 EN-06 44 44 6 0 6 0 0 89 6 18
2019 EN 40 42 8 8 1 1 0 83 9 113
2019 EN-03 41 29 6 24 0 0 0 71 24 17
2019 EN-04 45 45 5 2 2 0 0 90 5 42
2019 EN-05 29 43 18 7 0 4 0 74 7 28
2018 EN 48 34 9 4 4 0 1 82 9 113
2018 EN-03 37 47 5 0 11 0 0 84 11 19
2018 EN-04 57 29 7 5 2 0 0 86 7 42
2018 EN-05 45 28 14 7 3 0 3 75 11 29
2017 EN 37 41 11 7 2 1 0 79 9 106
2017 EN-03 50 35 0 15 0 0 0 85 15 20
2017 EN-04 34 51 7 2 2 2 0 88 5 41
2017 EN-05 26 33 26 11 4 0 0 59 15 27
2017 EN-06 33 47 13 7 0 0 0 80 7 15
2014 EN 22 49 15 8 4 1 1 73 12 116
2014 EN-03 23 59 9 5 0 5 0 86 5 22
2014 EN-04 32 49 13 4 2 0 0 81 6 53
2014 EN-05 12 40 20 16 8 0 4 54 25 25
2014 EN-06 8 58 8 8 17 0 0 67 25 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 36 10 8 2 0 0 81 9 118
2020 EN-04 38 36 12 10 5 0 0 74 14 42
2020 EN-05 43 37 11 9 0 0 0 80 9 35
2020 EN-06 50 39 6 6 0 0 0 89 6 18
2019 EN 31 41 14 11 3 0 0 72 13 112
2019 EN-03 24 47 6 12 12 0 0 71 24 17
2019 EN-04 29 48 12 10 2 0 0 76 12 42
2019 EN-05 30 37 19 15 0 0 0 67 15 27
2018 EN 35 39 13 6 5 1 0 75 12 113
2018 EN-03 42 32 16 0 11 0 0 74 11 19
2018 EN-04 33 43 10 5 7 2 0 78 12 42
2018 EN-05 21 55 14 7 3 0 0 76 10 29
2017 EN 30 46 13 6 5 0 0 76 11 107
2017 EN-03 45 40 10 5 0 0 0 85 5 20
2017 EN-04 21 50 14 10 5 0 0 71 14 42
2017 EN-05 29 41 15 7 7 0 0 70 15 27
2017 EN-06 27 53 13 0 7 0 0 80 7 15
2014 EN 17 53 12 13 4 0 0 71 17 116
2014 EN-03 18 45 18 18 0 0 0 64 18 22
2014 EN-04 21 58 9 8 4 0 0 79 11 53
2014 EN-05 12 52 12 20 4 0 0 64 24 25
2014 EN-06 17 58 8 8 8 0 0 75 17 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 40 14 7 5 0 0 74 12 117
2020 EN-04 36 36 17 2 10 0 0 71 12 42
2020 EN-05 20 43 20 14 3 0 0 63 17 35
2020 EN-06 33 44 11 6 6 0 0 78 11 18
2019 EN 27 38 21 7 7 0 0 64 14 112
2019 EN-04 29 45 10 10 7 0 0 74 17 42
2019 EN-05 18 39 32 7 4 0 0 57 11 28
2018 EN 26 35 17 13 6 1 2 62 20 112
2018 EN-03 21 26 21 16 11 0 5 50 28 19
2018 EN-04 33 40 10 12 2 2 0 76 15 42
2018 EN-05 7 46 18 18 7 0 4 56 26 28
2017 EN 20 34 19 19 7 0 0 55 26 107
2017 EN-03 35 30 20 10 5 0 0 65 15 20
2017 EN-04 21 31 21 17 10 0 0 52 26 42
2017 EN-05 11 33 30 22 4 0 0 44 26 27
2017 EN-06 13 40 0 33 13 0 0 53 47 15
2014 EN 16 38 11 23 11 0 0 54 35 116
2014 EN-03 14 50 14 14 9 0 0 64 23 22
2014 EN-04 15 38 13 27 8 0 0 53 34 53
2014 EN-05 20 24 12 28 16 0 0 44 44 25
2014 EN-06 17 58 0 17 8 0 0 75 25 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 44 13 7 1 0 0 79 8 117
2020 EN-04 40 36 14 7 2 0 0 76 10 42
2020 EN-05 26 49 17 9 0 0 0 74 9 35
2020 EN-06 39 56 6 0 0 0 0 94 0 18
2019 EN 22 42 22 11 2 1 0 65 13 112
2019 EN-04 19 43 26 12 0 0 0 62 12 42
2019 EN-05 25 29 36 7 0 4 0 56 7 28
2018 EN 29 45 10 12 5 0 0 73 17 112
2018 EN-03 16 53 11 16 5 0 0 68 21 19
2018 EN-04 31 52 2 12 2 0 0 83 14 42
2018 EN-05 29 39 14 11 7 0 0 68 18 28
2017 EN 20 44 18 12 5 1 0 65 17 107
2017 EN-03 30 35 25 5 5 0 0 65 10 20
2017 EN-04 14 45 19 12 7 2 0 61 20 42
2017 EN-05 11 52 19 19 0 0 0 63 19 27
2017 EN-06 33 40 7 13 7 0 0 73 20 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 59 29 6 3 2 0 0 89 5 116
2020 EN-04 52 36 5 5 2 0 0 88 7 42
2020 EN-05 56 26 12 6 0 0 0 82 6 34
2020 EN-06 67 22 6 0 6 0 0 89 6 18
2019 EN 41 39 12 4 4 0 0 80 8 112
2019 EN-04 40 33 17 2 7 0 0 74 10 42
2019 EN-05 29 57 11 4 0 0 0 86 4 28
2018 EN 44 39 11 4 2 0 0 83 6 113
2018 EN-03 47 32 5 11 5 0 0 79 16 19
2018 EN-04 33 48 14 5 0 0 0 81 5 42
2018 EN-05 48 41 7 3 0 0 0 90 3 29
2017 EN 32 47 15 6 0 0 0 79 6 107
2017 EN-03 25 70 5 0 0 0 0 95 0 20
2017 EN-04 21 45 21 12 0 0 0 67 12 42
2017 EN-05 29 52 11 7 0 0 0 81 7 27
2017 EN-06 67 13 20 0 0 0 0 80 0 15
2014 EN 31 44 15 7 3 1 0 76 10 116
2014 EN-03 18 41 27 5 5 5 0 62 10 22
2014 EN-04 28 51 13 8 0 0 0 79 8 53
2014 EN-05 36 40 16 4 4 0 0 76 8 25
2014 EN-06 58 25 0 8 8 0 0 83 17 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 32 10 6 5 0 0 78 11 116
2020 EN-04 40 31 14 7 7 0 0 71 14 42
2020 EN-05 35 41 9 12 3 0 0 76 15 34
2020 EN-06 67 17 11 0 6 0 0 83 6 18
2019 EN 32 37 16 11 4 0 0 69 15 112
2019 EN-04 31 40 14 10 5 0 0 71 14 42
2019 EN-05 25 43 18 7 7 0 0 68 14 28
2018 EN 34 37 9 11 9 0 1 71 20 113
2018 EN-03 21 32 16 11 16 0 5 56 28 19
2018 EN-04 33 40 10 10 7 0 0 74 17 42
2018 EN-05 31 45 7 10 7 0 0 76 17 29
2017 EN 25 46 7 11 9 1 0 72 21 107
2017 EN-03 35 40 10 10 5 0 0 75 15 20
2017 EN-04 14 50 10 10 14 2 0 66 24 42
2017 EN-05 26 52 4 15 4 0 0 78 19 27
2017 EN-06 33 33 7 13 13 0 0 67 27 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 30 9 3 2 0 0 86 5 116
2020 EN-04 51 32 10 2 5 0 0 83 7 41
2020 EN-05 51 26 17 6 0 0 0 77 6 35
2020 EN-06 71 24 0 6 0 0 0 94 6 17
2019 EN 41 46 9 2 2 1 0 87 4 111
2019 EN-04 44 49 2 0 2 2 0 95 3 41
2019 EN-05 32 50 18 0 0 0 0 82 0 28
2018 EN 49 38 7 4 3 0 0 86 6 111
2018 EN-03 50 39 0 6 6 0 0 89 11 18
2018 EN-04 50 38 5 5 2 0 0 88 7 42
2018 EN-05 39 39 18 4 0 0 0 79 4 28
2017 EN 45 40 11 4 1 0 0 84 5 107
2017 EN-03 50 35 15 0 0 0 0 85 0 20
2017 EN-04 40 45 10 2 2 0 0 86 5 42
2017 EN-05 37 45 11 7 0 0 0 81 7 27
2017 EN-06 60 20 13 7 0 0 0 80 7 15
2014 EN 46 40 7 6 2 0 0 85 8 116
2014 EN-03 32 55 5 9 0 0 0 86 9 22
2014 EN-04 53 36 8 4 0 0 0 89 4 53
2014 EN-05 40 40 8 4 8 0 0 80 12 25
2014 EN-06 58 25 8 8 0 0 0 83 8 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 38 18 6 2 0 0 74 8 116
2020 EN-04 24 40 26 5 5 0 0 64 10 42
2020 EN-05 38 32 21 9 0 0 0 71 9 34
2020 EN-06 56 28 17 0 0 0 0 83 0 18
2019 EN 28 50 12 5 5 0 0 78 11 112
2019 EN-04 21 57 12 5 5 0 0 79 10 42
2019 EN-05 25 54 14 7 0 0 0 79 7 28
2018 EN 30 46 9 9 5 1 0 76 15 111
2018 EN-03 33 39 11 11 6 0 0 72 17 18
2018 EN-04 22 54 10 7 5 2 0 78 13 41
2018 EN-05 24 55 3 10 7 0 0 79 17 29
2017 EN 26 37 18 17 3 0 0 63 19 107
2017 EN-03 30 45 10 15 0 0 0 75 15 20
2017 EN-04 17 36 21 19 7 0 0 52 26 42
2017 EN-05 22 45 19 15 0 0 0 67 15 27
2017 EN-06 47 13 20 20 0 0 0 60 20 15
2014 EN 16 51 16 12 5 0 0 67 17 116
2014 EN-03 18 36 27 9 9 0 0 55 18 22
2014 EN-04 19 53 17 9 2 0 0 72 11 53
2014 EN-05 8 56 4 24 8 0 0 64 32 25
2014 EN-06 25 58 8 8 0 0 0 83 8 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 33 11 8 2 0 0 79 9 117
2020 EN-04 38 38 14 5 5 0 0 76 10 42
2020 EN-05 43 34 11 11 0 0 0 77 11 35
2020 EN-06 56 28 6 11 0 0 0 83 11 18
2019 EN 30 39 14 12 4 0 0 70 16 112
2019 EN-04 29 38 19 10 5 0 0 67 14 42
2019 EN-05 25 46 11 18 0 0 0 71 18 28
2018 EN 33 35 16 12 4 0 0 68 16 113
2018 EN-03 37 11 21 16 16 0 0 47 32 19
2018 EN-04 33 36 19 10 2 0 0 69 12 42
2018 EN-05 21 52 14 14 0 0 0 72 14 29
2017 EN 29 32 14 19 6 0 0 60 26 107
2017 EN-03 40 35 10 10 5 0 0 75 15 20
2017 EN-04 17 40 14 19 10 0 0 57 29 42
2017 EN-05 26 30 15 22 7 0 0 55 30 27
2017 EN-06 40 7 20 33 0 0 0 47 33 15
2014 EN 24 40 18 10 7 0 0 65 17 116
2014 EN-03 36 27 18 14 5 0 0 64 18 22
2014 EN-04 19 51 21 9 0 0 0 70 9 53
2014 EN-05 20 28 20 12 20 0 0 48 32 25
2014 EN-06 33 50 8 8 0 0 0 83 8 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 49 13 3 2 0 0 82 5 117
2020 EN-04 33 45 14 2 5 0 0 79 7 42
2020 EN-05 38 35 21 6 0 0 0 74 6 34
2020 EN-06 22 72 0 6 0 0 0 94 6 18
2019 EN 32 36 22 9 0 1 0 69 9 110
2019 EN-03 29 35 18 18 0 0 0 65 18 17
2019 EN-04 37 24 32 7 0 0 0 61 7 41
2019 EN-05 29 54 11 7 0 0 0 82 7 28
2018 EN 29 39 13 14 4 0 1 68 19 112
2018 EN-03 42 21 11 11 11 0 5 67 22 19
2018 EN-04 26 38 17 12 7 0 0 64 19 42
2018 EN-05 18 46 11 25 0 0 0 64 25 28
2017 EN 22 40 21 11 2 2 2 64 14 107
2017 EN-03 40 35 20 0 5 0 0 75 5 20
2017 EN-04 12 43 21 12 2 5 5 61 16 42
2017 EN-05 15 44 22 19 0 0 0 59 19 27
2017 EN-06 20 40 27 13 0 0 0 60 13 15
2014 EN 13 37 26 18 3 2 1 51 22 116
2014 EN-03 14 45 18 23 0 0 0 59 23 22
2014 EN-04 13 38 27 15 4 4 0 53 20 53
2014 EN-05 12 32 32 20 4 0 0 44 24 25
2014 EN-06 17 42 17 17 0 0 8 64 18 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 50 34 8 8 2 0 0 83 9 119
2020 EN-04 48 29 7 12 5 0 0 76 17 42
2020 EN-05 46 34 14 6 0 0 0 80 6 35
2020 EN-06 61 33 0 6 0 0 0 94 6 18
2019 EN 34 46 12 7 2 0 0 80 9 113
2019 EN-03 35 35 18 6 6 0 0 71 12 17
2019 EN-04 33 55 5 5 2 0 0 88 7 42
2019 EN-05 25 50 14 11 0 0 0 75 11 28
2018 EN 37 41 12 6 4 0 0 78 10 113
2018 EN-03 42 42 5 5 5 0 0 84 11 19
2018 EN-04 36 43 10 5 7 0 0 79 12 42
2018 EN-05 24 52 17 7 0 0 0 76 7 29
2017 EN 33 43 10 10 3 0 0 77 13 107
2017 EN-03 55 40 0 5 0 0 0 95 5 20
2017 EN-04 29 40 14 14 2 0 0 69 17 42
2017 EN-05 22 55 11 4 7 0 0 78 11 27
2017 EN-06 33 33 13 20 0 0 0 67 20 15
2014 EN 25 50 11 10 3 0 0 75 14 116
2014 EN-03 27 45 14 14 0 0 0 73 14 22
2014 EN-04 28 53 9 6 4 0 0 81 9 53
2014 EN-05 16 48 12 20 4 0 0 64 24 25
2014 EN-06 33 50 8 8 0 0 0 83 8 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 39 21 13 5 0 0 61 18 119
2020 EN-04 31 50 12 2 5 0 0 81 7 42
2020 EN-05 17 31 26 17 9 0 0 49 26 35
2020 EN-06 0 33 28 33 6 0 0 33 39 18
2019 EN 30 33 21 11 4 0 0 63 15 112
2019 EN-03 29 35 24 12 0 0 0 65 12 17
2019 EN-04 46 29 12 10 2 0 0 76 12 41
2019 EN-05 14 39 29 7 11 0 0 54 18 28
2018 EN 25 40 17 13 4 1 1 66 17 113
2018 EN-03 32 63 5 0 0 0 0 95 0 19
2018 EN-04 36 33 21 7 0 2 0 71 7 42
2018 EN-05 14 38 14 17 14 0 3 54 32 29
2017 EN 26 40 24 9 1 0 0 66 10 107
2017 EN-03 50 25 20 5 0 0 0 75 5 20
2017 EN-04 29 50 17 5 0 0 0 79 5 42
2017 EN-05 15 33 33 19 0 0 0 48 19 27
2017 EN-06 0 40 40 13 7 0 0 40 20 15
2014 EN 21 35 27 14 3 0 1 57 17 116
2014 EN-03 27 41 23 9 0 0 0 68 9 22
2014 EN-04 21 47 24 8 0 0 0 68 8 53
2014 EN-05 16 28 20 32 4 0 0 44 36 25
2014 EN-06 8 0 58 17 8 0 8 9 27 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 5 25 47 19 3 0 1 22 30 118
2020 EN-04 10 31 33 19 5 0 2 24 41 42
2020 EN-05 6 11 66 14 3 0 0 17 17 35
2020 EN-06 0 28 56 17 0 0 0 17 28 18
2019 EN 15 24 43 8 7 2 1 15 40 113
2019 EN-03 24 29 24 12 6 6 0 19 56 17
2019 EN-04 14 33 38 2 7 2 2 10 50 42
2019 EN-05 18 14 50 11 7 0 0 18 32 28
2018 EN 5 31 42 13 6 1 1 20 37 112
2018 EN-03 0 37 26 21 11 0 5 33 39 19
2018 EN-04 10 31 43 10 5 2 0 15 41 42
2018 EN-05 7 32 50 11 0 0 0 11 39 28
2017 EN 9 41 28 13 6 2 1 20 52 107
2017 EN-03 5 30 30 15 15 0 5 32 37 20
2017 EN-04 10 43 38 5 2 2 0 7 54 42
2017 EN-05 15 52 15 11 4 4 0 15 69 27
2017 EN-06 7 40 27 13 13 0 0 27 47 15
2014 EN 17 31 44 3 4 0 0 8 48 116
2014 EN-03 18 32 45 0 5 0 0 5 50 22
2014 EN-04 11 32 47 6 4 0 0 9 44 53
2014 EN-05 20 36 40 0 4 0 0 4 56 25
2014 EN-06 17 25 42 8 8 0 0 17 42 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 4 8 25 41 20 0 1 62 13 118
2020 EN-04 7 14 29 36 12 0 2 49 22 42
2020 EN-05 3 9 17 51 20 0 0 71 11 35
2020 EN-06 0 6 33 39 22 0 0 61 6 18
2019 EN 3 14 35 27 19 3 0 47 17 113
2019 EN-03 6 12 35 29 12 6 0 44 19 17
2019 EN-04 2 21 43 21 10 2 0 32 24 42
2019 EN-05 4 11 32 25 29 0 0 54 14 28
2018 EN 7 20 24 31 14 1 3 47 28 111
2018 EN-03 5 21 16 16 32 0 11 53 29 19
2018 EN-04 14 24 24 29 7 2 0 37 39 42
2018 EN-05 0 26 37 30 4 0 4 35 27 27
2017 EN 7 21 27 27 13 4 1 42 30 107
2017 EN-03 0 10 20 50 15 5 0 68 11 20
2017 EN-04 12 26 38 17 5 2 0 22 39 42
2017 EN-05 4 22 26 26 15 4 4 44 28 27
2017 EN-06 13 27 13 20 20 7 0 43 43 15
2014 EN 16 37 28 12 4 1 1 17 54 116
2014 EN-03 18 41 27 14 0 0 0 14 59 22
2014 EN-04 11 38 34 11 2 2 2 14 51 53
2014 EN-05 24 44 12 12 8 0 0 20 68 25
2014 EN-06 0 25 42 17 17 0 0 33 25 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 15 22 34 17 9 0 2 27 38 117
2020 EN-04 12 22 39 17 5 0 5 23 36 41
2020 EN-05 11 29 23 29 9 0 0 37 40 35
2020 EN-06 22 28 44 6 0 0 0 6 50 18
2019 EN 19 27 30 12 7 4 2 20 49 113
2019 EN-03 18 18 35 18 6 6 0 25 38 17
2019 EN-04 24 24 29 10 5 5 5 16 53 42
2019 EN-05 18 29 32 14 7 0 0 21 46 28
2018 EN 18 32 27 15 5 2 1 21 51 112
2018 EN-03 16 26 37 16 0 0 5 17 44 19
2018 EN-04 19 31 21 24 2 2 0 27 51 42
2018 EN-05 14 39 21 14 11 0 0 25 54 28
2017 EN 29 27 20 14 6 3 2 20 58 107
2017 EN-03 15 25 25 10 15 5 5 28 44 20
2017 EN-04 36 29 17 17 2 0 0 19 64 42
2017 EN-05 26 18 33 11 4 4 4 16 48 27
2017 EN-06 40 47 7 0 7 0 0 7 87 15
2014 EN 38 32 17 9 3 1 1 12 72 115
2014 EN-03 36 36 9 14 0 5 0 14 76 22
2014 EN-04 32 31 21 12 2 0 2 14 65 52
2014 EN-05 48 24 20 0 8 0 0 8 72 25
2014 EN-06 33 58 8 0 0 0 0 0 92 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 4 13 43 26 13 1 1 39 17 119
2020 EN-04 2 12 45 24 14 0 2 39 15 42
2020 EN-05 6 20 37 31 6 0 0 37 26 35
2020 EN-06 0 0 61 28 6 6 0 35 0 18
2019 EN 8 14 38 26 13 1 1 39 23 112
2019 EN-03 0 35 18 24 24 0 0 47 35 17
2019 EN-04 12 12 34 29 7 2 2 38 26 41
2019 EN-05 14 7 43 21 14 0 0 36 21 28
2018 EN 6 15 41 25 11 1 2 36 21 110
2018 EN-03 0 16 37 26 16 0 5 44 17 19
2018 EN-04 12 15 34 29 5 2 2 36 28 41
2018 EN-05 7 22 44 19 7 0 0 26 30 27
2017 EN 12 21 34 22 9 0 1 32 33 105
2017 EN-03 0 20 15 35 30 0 0 65 20 20
2017 EN-04 17 19 40 21 2 0 0 24 36 42
2017 EN-05 15 27 42 8 4 0 4 12 44 26
2017 EN-06 14 21 36 21 7 0 0 29 36 14
2014 EN 16 26 37 17 3 1 0 21 42 115
2014 EN-03 18 14 32 27 5 5 0 33 33 22
2014 EN-04 9 26 42 19 4 0 0 23 36 53
2014 EN-05 25 33 33 4 4 0 0 8 58 24
2014 EN-06 17 33 42 8 0 0 0 8 50 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 9 18 39 19 13 0 3 32 28 118
2020 EN-04 12 12 38 24 10 0 5 35 25 42
2020 EN-05 9 26 40 17 6 0 3 24 35 35
2020 EN-06 11 28 39 17 6 0 0 22 39 18
2019 EN 13 24 30 20 9 1 3 30 39 113
2019 EN-03 0 29 35 24 6 6 0 31 31 17
2019 EN-04 12 31 26 21 7 0 2 29 44 42
2019 EN-05 14 25 36 14 7 0 4 22 41 28
2018 EN 13 29 25 21 5 3 4 28 46 112
2018 EN-03 5 21 32 26 11 0 5 39 28 19
2018 EN-04 21 29 17 21 5 5 2 28 54 42
2018 EN-05 14 32 32 11 4 0 7 15 50 28
2017 EN 18 25 25 21 8 1 2 30 44 107
2017 EN-03 10 15 25 30 20 0 0 50 25 20
2017 EN-04 19 24 40 14 2 0 0 17 43 42
2017 EN-05 19 33 11 22 7 4 4 32 56 27
2017 EN-06 27 33 13 7 13 0 7 21 64 15
2014 EN 25 40 22 10 2 1 1 12 66 115
2014 EN-03 32 27 27 14 0 0 0 14 59 22
2014 EN-04 25 40 21 12 0 0 2 12 67 52
2014 EN-05 28 40 16 8 8 0 0 16 68 25
2014 EN-06 8 58 33 0 0 0 0 0 67 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 3 8 26 32 21 3 6 59 12 117
2020 EN-04 5 7 27 24 22 5 10 54 14 41
2020 EN-05 6 6 31 37 9 3 9 52 13 35
2020 EN-06 0 6 33 44 17 0 0 61 6 18
2019 EN 3 12 32 24 20 7 3 49 16 113
2019 EN-03 6 18 24 29 0 18 6 38 31 17
2019 EN-04 2 14 36 24 14 7 2 42 18 42
2019 EN-05 0 7 32 25 29 4 4 58 8 28
2018 EN 7 15 27 25 17 5 4 47 24 110
2018 EN-03 5 16 37 21 11 5 5 35 24 19
2018 EN-04 15 15 24 24 15 7 0 42 32 41
2018 EN-05 4 18 36 25 14 0 4 41 22 28
2017 EN 8 12 27 33 16 1 2 51 21 107
2017 EN-03 5 5 15 40 35 0 0 75 10 20
2017 EN-04 10 19 29 43 0 0 0 43 29 42
2017 EN-05 7 15 29 22 19 0 7 44 24 27
2017 EN-06 13 0 40 27 20 0 0 47 13 15
2014 EN 8 15 28 34 7 2 7 44 24 116
2014 EN-03 5 18 41 27 0 5 5 30 25 22
2014 EN-04 9 13 28 32 6 0 11 43 25 53
2014 EN-05 12 16 20 36 16 0 0 52 28 25
2014 EN-06 0 8 25 50 8 0 8 64 9 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 13 19 35 20 9 2 2 31 33 118
2020 EN-04 10 17 40 19 7 2 5 28 28 42
2020 EN-05 11 26 34 20 9 0 0 29 37 35
2020 EN-06 11 28 39 17 0 6 0 18 41 18
2019 EN 14 24 30 21 6 2 3 29 40 113
2019 EN-03 18 24 29 18 0 6 6 20 47 17
2019 EN-04 12 24 33 26 2 0 2 29 37 42
2019 EN-05 7 32 29 14 14 0 4 30 41 28
2018 EN 13 24 35 18 5 3 3 24 39 111
2018 EN-03 16 32 26 16 0 5 5 18 53 19
2018 EN-04 14 26 29 21 5 2 2 28 43 42
2018 EN-05 7 15 48 22 4 0 4 27 23 27
2017 EN 20 20 32 16 7 3 1 24 42 107
2017 EN-03 10 20 35 20 15 0 0 35 30 20
2017 EN-04 26 24 29 14 5 2 0 20 51 42
2017 EN-05 11 15 41 11 11 7 4 25 29 27
2017 EN-06 40 27 20 13 0 0 0 13 67 15
2014 EN 29 30 23 9 4 2 2 14 62 116
2014 EN-03 32 27 18 9 0 9 5 11 68 22
2014 EN-04 22 25 32 11 8 0 2 19 48 53
2014 EN-05 28 48 12 12 0 0 0 12 76 25
2014 EN-06 50 25 17 0 8 0 0 8 75 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 2 12 45 28 13 0 1 41 14 118
2020 EN-04 2 10 46 24 15 0 2 40 13 41
2020 EN-05 0 14 40 37 9 0 0 46 14 35
2020 EN-06 6 11 56 17 11 0 0 28 17 18
2019 EN 4 18 34 23 17 2 4 42 22 113
2019 EN-03 0 6 18 47 24 0 6 75 6 17
2019 EN-04 2 24 31 19 19 2 2 40 28 42
2019 EN-05 4 7 32 32 21 0 4 56 11 28
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 28 19 4 3 12 3 70 8 118
2020 EN-04 21 31 24 5 5 10 5 61 11 42
2020 EN-05 31 31 20 3 3 9 3 71 6 35
2020 EN-06 44 22 17 6 0 11 0 75 6 18
2019 EN 29 30 14 7 4 10 5 71 13 112
2019 EN-03 35 18 6 24 6 12 0 60 33 17
2019 EN-04 29 29 15 2 2 10 12 75 6 41
2019 EN-05 18 36 21 7 7 11 0 60 16 28
2018 EN 25 26 20 11 3 11 4 61 16 110
2018 EN-03 26 21 11 11 5 16 11 64 21 19
2018 EN-04 32 22 17 10 2 12 5 65 15 41
2018 EN-05 11 29 29 18 4 11 0 44 24 28
2017 EN 29 32 14 7 6 7 5 69 15 107
2017 EN-03 50 30 10 5 5 0 0 80 10 20
2017 EN-04 24 36 12 2 7 12 7 74 12 42
2017 EN-05 11 37 22 15 4 7 4 54 21 27
2017 EN-06 33 27 13 13 7 0 7 64 21 15
2014 EN 26 39 20 3 3 8 3 72 6 116
2014 EN-03 27 59 5 0 0 9 0 95 0 22
2014 EN-04 25 28 25 4 4 11 4 62 9 53
2014 EN-05 24 44 20 0 4 4 4 74 4 25
2014 EN-06 42 33 17 8 0 0 0 75 8 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 26 11 4 3 0 0 82 7 118
2020 EN-04 48 24 21 5 2 0 0 71 7 42
2020 EN-05 60 29 3 3 6 0 0 89 9 35
2020 EN-06 56 33 6 6 0 0 0 89 6 18
2019 EN 48 34 9 7 3 0 0 81 10 113
2019 EN-03 47 24 0 18 12 0 0 71 29 17
2019 EN-04 45 40 7 7 0 0 0 86 7 42
2019 EN-05 39 39 14 7 0 0 0 79 7 28
2018 EN 42 31 8 12 7 0 0 73 19 111
2018 EN-03 37 32 11 16 5 0 0 68 21 19
2018 EN-04 44 34 2 15 5 0 0 78 20 41
2018 EN-05 48 21 14 10 7 0 0 69 17 29
2017 EN 41 37 7 8 7 0 0 78 15 106
2017 EN-03 55 25 10 5 5 0 0 80 10 20
2017 EN-04 33 43 5 10 10 0 0 76 19 42
2017 EN-05 31 46 12 12 0 0 0 77 12 26
2017 EN-06 47 33 0 7 13 0 0 80 20 15
2014 EN 39 39 11 7 3 2 0 79 10 116
2014 EN-03 27 55 9 5 5 0 0 82 9 22
2014 EN-04 44 34 11 8 2 2 0 79 10 53
2014 EN-05 28 48 12 4 4 4 0 79 8 25
2014 EN-06 67 17 0 17 0 0 0 83 17 12

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 64 24 7 3 1 1 0 89 4 117
2020 EN-04 51 29 12 5 0 2 0 83 5 41
2020 EN-05 63 29 3 3 3 0 0 91 6 35
2020 EN-06 78 22 0 0 0 0 0 100 0 18
2019 EN 57 36 4 3 0 0 0 93 3 112
2019 EN-03 59 18 12 12 0 0 0 76 12 17
2019 EN-04 56 39 2 2 0 0 0 95 2 41
2019 EN-05 50 46 4 0 0 0 0 96 0 28
2018 EN 55 37 5 3 1 0 0 92 4 111
2018 EN-03 58 32 11 0 0 0 0 89 0 19
2018 EN-04 54 44 2 0 0 0 0 98 0 41
2018 EN-05 55 34 3 3 3 0 0 90 7 29
2017 EN 50 39 7 3 1 0 0 90 4 106
2017 EN-03 55 35 5 5 0 0 0 90 5 20
2017 EN-04 54 39 5 0 2 0 0 93 2 41
2017 EN-05 41 44 11 4 0 0 0 85 4 27
2017 EN-06 47 40 7 7 0 0 0 87 7 15
2014 EN 47 41 9 3 0 0 0 88 3 116
2014 EN-03 55 41 5 0 0 0 0 95 0 22
2014 EN-04 38 45 11 6 0 0 0 83 6 53
2014 EN-05 56 36 8 0 0 0 0 92 0 25
2014 EN-06 42 42 8 8 0 0 0 83 8 12

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 35 8 3 3 0 0 87 5 119
2020 EN-04 48 38 7 2 5 0 0 86 7 42
2020 EN-05 51 31 11 3 3 0 0 83 6 35
2020 EN-06 56 33 11 0 0 0 0 89 0 18
2019 EN 47 38 7 8 0 0 0 85 8 113
2019 EN-03 41 29 6 24 0 0 0 71 24 17
2019 EN-04 45 40 7 7 0 0 0 86 7 42
2019 EN-05 43 46 7 4 0 0 0 89 4 28
2018 EN 41 39 8 5 5 2 0 82 10 111
2018 EN-03 32 42 11 5 5 5 0 78 11 19
2018 EN-04 41 37 12 5 2 2 0 80 8 41
2018 EN-05 48 34 3 7 7 0 0 83 14 29

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 50 24 10 5 0 5 6 83 6 118
2020 EN-04 38 26 12 10 0 2 12 75 11 42
2020 EN-05 57 23 9 6 0 3 3 85 6 35
2020 EN-06 56 33 0 0 0 11 0 100 0 18
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 62 28 5 3 0 1 1 92 3 117
2020 EN-04 54 37 5 2 0 0 2 93 3 41
2020 EN-05 71 23 3 3 0 0 0 94 3 35
2020 EN-06 72 22 6 0 0 0 0 94 0 18
2019 EN 58 27 12 2 1 1 0 86 3 113
2019 EN-03 47 24 18 6 6 0 0 71 12 17
2019 EN-04 60 31 7 2 0 0 0 90 2 42
2019 EN-05 50 29 21 0 0 0 0 79 0 28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 30 10 2 3 0 0 86 4 118
2020 EN-04 66 22 5 2 5 0 0 88 7 41
2020 EN-05 49 34 14 0 3 0 0 83 3 35
2020 EN-06 44 44 6 6 0 0 0 89 6 18
2019 EN 45 31 16 4 3 0 1 77 7 113
2019 EN-03 41 18 12 12 18 0 0 59 29 17
2019 EN-04 48 31 19 0 0 0 2 80 0 42
2019 EN-05 50 29 14 7 0 0 0 79 7 28
2018 EN 48 29 9 10 4 0 1 78 13 113
2018 EN-03 53 16 5 21 5 0 0 68 26 19
2018 EN-04 48 33 10 7 2 0 0 81 10 42
2018 EN-05 34 45 3 14 0 0 3 82 14 29
2017 EN 48 37 7 5 3 0 0 85 7 107
2017 EN-03 50 30 10 5 5 0 0 80 10 20
2017 EN-04 50 40 2 5 2 0 0 90 7 42
2017 EN-05 44 41 11 4 0 0 0 85 4 27
2017 EN-06 40 33 13 7 7 0 0 73 13 15
2014 EN 34 43 9 9 4 0 1 77 13 116
2014 EN-03 23 50 14 9 5 0 0 73 14 22
2014 EN-04 44 45 4 4 2 0 2 90 6 53
2014 EN-05 32 44 16 8 0 0 0 76 8 25
2014 EN-06 25 17 17 25 17 0 0 42 42 12

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 54 31 10 2 2 1 1 86 3 117
2020 EN-04 61 27 5 5 2 0 0 88 7 41
2020 EN-05 46 34 14 0 3 0 3 82 3 35
2020 EN-06 56 33 11 0 0 0 0 89 0 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 37 8 2 1 0 1 89 3 118
2020 EN-04 49 39 7 0 2 0 2 90 3 41
2020 EN-05 49 37 9 6 0 0 0 86 6 35
2020 EN-06 50 44 6 0 0 0 0 94 0 18
2019 EN 48 34 13 2 2 0 1 83 4 112
2019 EN-03 41 29 12 6 12 0 0 71 18 17
2019 EN-04 50 31 17 0 0 0 2 83 0 42
2019 EN-05 43 43 11 4 0 0 0 86 4 28
2018 EN 50 32 6 10 2 0 0 82 12 111
2018 EN-03 42 26 5 21 5 0 0 68 26 19
2018 EN-04 48 33 13 8 0 0 0 80 8 40
2018 EN-05 41 45 3 10 0 0 0 86 10 29
2017 EN 49 32 8 8 3 0 0 81 11 107
2017 EN-03 55 30 5 5 5 0 0 85 10 20
2017 EN-04 50 29 14 5 2 0 0 79 7 42
2017 EN-05 37 41 7 15 0 0 0 78 15 27
2017 EN-06 53 33 0 7 7 0 0 87 13 15
2014 EN 40 34 13 8 5 0 1 74 13 116
2014 EN-03 50 18 14 9 9 0 0 68 18 22
2014 EN-04 42 41 8 4 4 0 2 85 8 53
2014 EN-05 40 24 24 8 4 0 0 64 12 25
2014 EN-06 25 42 8 17 8 0 0 67 25 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 30 70 119
2020 EN-04 33 67 42
2020 EN-05 37 63 35
2020 EN-06 17 83 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 58 20 3 2 1 3 14 93 3 118
2020 EN-04 52 17 2 5 0 5 19 91 6 42
2020 EN-05 54 23 6 0 3 0 14 90 3 35
2020 EN-06 67 22 0 0 0 0 11 100 0 18

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 62 30 5 2 1 0 0 92 3 119
2020 EN-04 71 19 2 5 2 0 0 90 7 42
2020 EN-05 54 40 6 0 0 0 0 94 0 35
2020 EN-06 56 44 0 0 0 0 0 100 0 18
2019 EN 57 25 11 5 3 0 0 81 8 113
2019 EN-03 47 18 6 12 18 0 0 65 29 17
2019 EN-04 62 24 14 0 0 0 0 86 0 42
2019 EN-05 50 36 7 7 0 0 0 86 7 28
2018 EN 58 20 8 8 4 1 0 79 13 113
2018 EN-03 53 16 16 11 5 0 0 68 16 19
2018 EN-04 57 21 7 7 5 2 0 80 12 42
2018 EN-05 62 17 10 7 3 0 0 79 10 29
2017 EN 57 24 9 5 5 0 0 81 9 106
2017 EN-03 55 20 15 0 10 0 0 75 10 20
2017 EN-04 66 22 5 2 5 0 0 88 7 41
2017 EN-05 44 30 15 11 0 0 0 74 11 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15
2014 EN 43 37 4 9 6 0 1 81 15 116
2014 EN-03 45 41 0 14 0 0 0 86 14 22
2014 EN-04 51 38 4 2 4 0 2 90 6 53
2014 EN-05 32 40 12 12 4 0 0 72 16 25
2014 EN-06 33 25 0 17 25 0 0 58 42 12
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 28 18 3 2 9 0 75 5 116
2020 EN-04 40 26 17 5 2 10 0 74 8 42
2020 EN-05 29 26 26 3 3 12 0 63 7 34
2020 EN-06 65 24 6 0 0 6 0 94 0 17
2019 EN 31 32 21 4 6 4 0 66 11 112
2019 EN-03 35 29 18 0 6 12 0 73 7 17
2019 EN-04 36 29 21 7 5 2 0 66 12 42
2019 EN-05 21 32 29 4 11 4 0 56 15 28
2018 EN 29 34 13 12 4 7 0 68 18 113
2018 EN-03 32 42 16 5 0 5 0 78 6 19
2018 EN-04 29 33 7 14 2 14 0 72 19 42
2018 EN-05 21 34 17 14 10 3 0 57 25 29
2017 EN 26 31 21 7 7 7 0 61 16 107
2017 EN-03 45 20 15 5 5 10 0 72 11 20
2017 EN-04 19 33 26 7 10 5 0 55 18 42
2017 EN-05 19 37 22 7 4 11 0 62 13 27
2017 EN-06 20 27 20 13 13 7 0 50 29 15
2014 EN 14 30 29 9 4 13 1 51 15 116
2014 EN-03 18 18 32 5 9 14 5 44 17 22
2014 EN-04 15 36 28 6 0 15 0 60 7 53
2014 EN-05 8 16 36 16 8 16 0 29 29 25
2014 EN-06 17 58 17 8 0 0 0 75 8 12

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 32 19 7 3 2 0 72 9 118
2020 EN-04 33 33 19 5 5 5 0 70 10 42
2020 EN-05 34 23 26 14 3 0 0 57 17 35
2020 EN-06 61 33 6 0 0 0 0 94 0 18
2019 EN 30 29 21 6 9 5 0 62 16 111
2019 EN-03 29 41 18 0 6 6 0 75 6 17
2019 EN-04 32 27 17 12 7 5 0 62 21 41
2019 EN-05 21 25 32 7 11 4 0 48 19 28
2018 EN 26 32 17 16 6 3 0 60 23 112
2018 EN-03 28 28 17 28 0 0 0 56 28 18
2018 EN-04 24 31 17 19 5 5 0 58 25 42
2018 EN-05 24 34 21 14 7 0 0 59 21 29
2017 EN 19 38 17 19 6 1 0 58 25 107
2017 EN-03 40 35 15 5 5 0 0 75 10 20
2017 EN-04 14 36 14 26 7 2 0 51 34 42
2017 EN-05 19 33 30 19 0 0 0 52 19 27
2017 EN-06 7 47 7 20 20 0 0 53 40 15
2014 EN 9 28 28 23 9 2 1 38 34 116
2014 EN-03 18 9 27 27 9 5 5 30 40 22
2014 EN-04 8 39 27 19 6 2 0 48 25 53
2014 EN-05 4 12 32 36 16 0 0 16 52 25
2014 EN-06 8 50 33 0 8 0 0 58 8 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 33 21 10 8 4 0 59 19 119
2020 EN-04 31 26 21 10 7 5 0 60 18 42
2020 EN-05 23 34 23 9 11 0 0 57 20 35
2020 EN-06 11 56 6 17 6 6 0 71 24 18
2019 EN 22 28 26 13 6 5 0 52 20 111
2019 EN-03 24 24 35 6 6 6 0 50 13 17
2019 EN-04 27 29 24 12 2 5 0 59 15 41
2019 EN-05 14 21 32 14 11 7 0 38 27 28
2018 EN 17 29 19 19 11 5 0 49 31 113
2018 EN-03 21 21 32 21 5 0 0 42 26 19
2018 EN-04 17 36 10 12 14 12 0 59 30 42
2018 EN-05 10 34 24 28 3 0 0 45 31 29
2017 EN 10 37 22 19 7 5 0 49 27 107
2017 EN-03 20 55 15 5 5 0 0 75 10 20
2017 EN-04 12 31 19 19 10 10 0 47 32 42
2017 EN-05 0 37 33 22 4 4 0 38 27 27
2017 EN-06 7 20 27 33 13 0 0 27 47 15
2014 EN 9 21 26 27 12 6 0 31 41 116
2014 EN-03 9 14 23 23 18 14 0 26 47 22
2014 EN-04 9 28 28 21 6 8 0 41 29 53
2014 EN-05 4 12 32 32 20 0 0 16 52 25
2014 EN-06 17 17 8 50 8 0 0 33 58 12

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 46 19 11 5 0 0 65 16 118
2020 EN-04 29 40 17 7 7 0 0 69 14 42
2020 EN-05 11 46 20 17 6 0 0 57 23 35
2020 EN-06 0 67 22 6 6 0 0 67 11 18
2019 EN 20 34 18 18 8 3 0 55 27 112
2019 EN-03 18 29 29 18 6 0 0 47 24 17
2019 EN-04 19 40 17 14 7 2 0 61 22 42
2019 EN-05 11 32 14 29 11 4 0 44 41 28
2018 EN 12 33 17 25 12 2 1 45 37 113
2018 EN-03 11 32 26 16 11 0 5 44 28 19
2018 EN-04 10 31 14 29 12 5 0 43 43 42
2018 EN-05 17 28 17 24 14 0 0 45 38 29
2017 EN 8 37 20 21 11 2 0 46 33 107
2017 EN-03 15 35 30 20 0 0 0 50 20 20
2017 EN-04 7 33 19 21 14 5 0 43 38 42
2017 EN-05 4 33 15 33 15 0 0 37 48 27
2017 EN-06 13 40 27 7 13 0 0 53 20 15
2014 EN 6 26 22 27 17 3 0 33 45 116
2014 EN-03 5 14 27 32 23 0 0 18 55 22
2014 EN-04 6 38 23 17 11 6 0 46 30 53
2014 EN-05 4 12 16 40 28 0 0 16 68 25
2014 EN-06 17 25 17 42 0 0 0 42 42 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 25 19 3 3 3 1 75 5 118
2020 EN-04 48 24 21 2 2 2 0 73 5 42
2020 EN-05 54 23 11 3 6 3 0 79 9 35
2020 EN-06 33 39 22 0 0 6 0 76 0 18
2019 EN 50 27 11 4 2 7 0 83 6 113
2019 EN-03 59 12 6 6 0 18 0 86 7 17
2019 EN-04 45 36 7 5 2 5 0 85 8 42
2019 EN-05 50 25 18 0 4 4 0 78 4 28
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 51 17 4 1 0 0 78 5 117
2020 EN-04 27 46 22 5 0 0 0 73 5 41
2020 EN-05 29 46 20 3 3 0 0 74 6 35
2020 EN-06 17 67 6 11 0 0 0 83 11 18
2019 EN 21 46 21 9 1 3 0 69 10 112
2019 EN-04 21 43 21 10 0 5 0 68 10 42
2019 EN-05 21 46 21 11 0 0 0 68 11 28
2018 EN 20 45 20 12 3 1 1 65 15 112
2018 EN-03 17 44 28 0 6 0 6 65 6 18
2018 EN-04 21 36 24 14 2 2 0 59 17 42
2018 EN-05 14 55 10 21 0 0 0 69 21 29
2017 EN 19 45 20 10 4 2 0 65 14 107
2017 EN-03 20 55 20 5 0 0 0 75 5 20
2017 EN-04 19 48 14 7 7 5 0 70 15 42
2017 EN-05 19 33 22 26 0 0 0 52 26 27
2017 EN-06 13 40 40 0 7 0 0 53 7 15
2014 EN 9 39 28 20 3 2 0 49 23 116
2014 EN-03 9 36 23 32 0 0 0 45 32 22
2014 EN-04 11 45 25 13 2 4 0 59 16 53
2014 EN-05 8 28 40 16 8 0 0 36 24 25
2014 EN-06 8 42 25 25 0 0 0 50 25 12

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 42 19 9 3 0 0 68 13 118
2020 EN-04 21 50 21 2 5 0 0 71 7 42
2020 EN-05 37 31 14 11 6 0 0 69 17 35
2020 EN-06 17 39 22 22 0 0 0 56 22 18
2019 EN 15 27 35 13 4 5 0 44 19 112
2019 EN-04 14 19 40 12 5 10 0 37 18 42
2019 EN-05 14 25 43 18 0 0 0 39 18 28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 30 37 16 6 4 4 3 72 11 118
2020 EN-04 24 33 19 7 7 7 2 63 16 42
2020 EN-05 29 31 23 6 6 0 6 64 12 35
2020 EN-06 39 44 11 6 0 0 0 83 6 18
2019 EN 21 36 21 14 2 5 2 61 17 112
2019 EN-04 17 36 24 12 0 7 5 59 14 42
2019 EN-05 14 32 29 21 4 0 0 46 25 28
2018 EN 23 32 20 16 4 5 2 58 21 111
2018 EN-03 26 21 26 16 0 5 5 53 18 19
2018 EN-04 17 31 26 17 5 5 0 50 23 42
2018 EN-05 11 41 15 19 4 7 4 58 25 27
2017 EN 24 34 17 9 5 8 3 66 16 107
2017 EN-03 30 30 15 5 5 15 0 71 12 20
2017 EN-04 14 33 21 10 7 12 2 56 19 42
2017 EN-05 22 41 19 7 4 4 4 68 12 27
2017 EN-06 47 27 7 20 0 0 0 73 20 15
2014 EN 18 49 13 10 2 8 0 73 13 116
2014 EN-03 14 64 9 5 0 9 0 85 5 22
2014 EN-04 19 43 17 13 2 6 0 66 16 53
2014 EN-05 12 48 12 12 4 12 0 68 18 25
2014 EN-06 42 33 8 8 0 8 0 82 9 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 44 11 4 3 2 0 82 7 116
2020 EN-04 29 48 14 2 5 2 0 78 7 42
2020 EN-05 40 34 9 11 3 3 0 76 15 35
2020 EN-06 44 50 6 0 0 0 0 94 0 16
2019 EN 22 39 29 4 0 5 0 65 4 112
2019 EN-04 21 38 31 2 0 7 0 64 3 42
2019 EN-05 11 50 25 11 0 4 0 63 11 28
2018 EN 25 38 21 12 2 3 0 65 14 112
2018 EN-03 21 58 11 5 0 5 0 83 6 19
2018 EN-04 24 31 21 17 2 5 0 58 20 42
2018 EN-05 18 39 29 14 0 0 0 57 14 28

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 17 21 22 12 10 13 5 46 27 119
2020 EN-04 19 21 21 7 14 12 5 49 26 42
2020 EN-05 11 26 20 17 9 11 6 45 31 35
2020 EN-06 17 17 39 6 11 6 6 38 19 18
2019 EN 13 18 16 18 14 17 4 39 40 112
2019 EN-04 12 14 21 14 12 21 5 35 35 42
2019 EN-05 7 18 11 29 21 14 0 29 58 28
2018 EN 10 20 12 13 23 19 4 39 47 113
2018 EN-03 5 37 11 11 5 26 5 62 23 19
2018 EN-04 7 26 14 7 29 14 2 40 43 42
2018 EN-05 10 7 14 24 21 24 0 23 59 29
2017 EN 10 25 13 14 19 17 2 43 41 107
2017 EN-03 10 45 10 15 10 10 0 61 28 20
2017 EN-04 7 21 14 7 26 21 2 38 44 42
2017 EN-05 11 11 19 22 19 19 0 27 50 27
2017 EN-06 13 20 7 20 20 13 7 42 50 15
2014 EN 5 16 16 21 23 17 1 26 54 116
2014 EN-03 0 23 14 23 14 23 5 31 50 22
2014 EN-04 6 20 17 17 25 15 0 31 49 53
2014 EN-05 4 8 16 24 28 20 0 15 65 25
2014 EN-06 17 8 17 33 17 8 0 27 55 12

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 30 37 19 10 4 0 0 67 14 118
2020 EN-04 21 45 14 10 10 0 0 67 19 42
2020 EN-05 29 37 20 11 3 0 0 66 14 35
2020 EN-06 33 33 22 11 0 0 0 67 11 18
2019 EN 28 29 20 11 12 1 0 58 23 112
2019 EN-04 21 33 17 10 19 0 0 55 29 42
2019 EN-05 14 25 29 18 11 4 0 41 30 28
2018 EN 18 32 20 21 6 2 2 52 28 112
2018 EN-03 21 32 16 16 11 0 5 56 28 19
2018 EN-04 17 29 17 22 10 5 0 49 33 41
2018 EN-05 14 38 21 24 3 0 0 52 28 29
2017 EN 24 42 16 8 6 2 1 68 15 107
2017 EN-03 50 25 10 5 10 0 0 75 15 20
2017 EN-04 26 45 12 5 10 0 2 73 15 42
2017 EN-05 7 48 22 15 4 4 0 58 19 27
2017 EN-06 13 40 27 13 0 7 0 57 14 15
2014 EN 8 40 25 11 14 3 0 49 26 116
2014 EN-03 5 32 32 14 18 0 0 36 32 22
2014 EN-04 9 51 19 4 13 4 0 63 18 53
2014 EN-05 4 24 32 16 20 4 0 29 38 25
2014 EN-06 17 42 25 17 0 0 0 58 17 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 29 14 12 13 0 3 61 25 118
2020 EN-04 21 31 19 12 17 0 0 52 29 42
2020 EN-05 23 34 11 11 17 0 3 59 29 35
2020 EN-06 28 33 0 22 6 0 11 69 31 18
2019 EN 20 26 18 14 16 5 1 49 32 112
2019 EN-04 12 26 21 12 21 7 0 41 36 42
2019 EN-05 14 21 29 21 14 0 0 36 36 28
2018 EN 21 19 15 26 15 0 4 41 43 112
2018 EN-03 32 5 21 21 16 0 5 39 39 19
2018 EN-04 17 20 17 24 22 0 0 37 46 41
2018 EN-05 17 21 14 38 3 0 7 41 44 29
2017 EN 17 33 15 10 19 2 5 53 31 106
2017 EN-03 30 30 15 10 15 0 0 60 25 20
2017 EN-04 14 36 24 2 19 0 5 53 23 42
2017 EN-05 4 44 4 19 26 0 4 50 46 27
2017 EN-06 14 14 14 21 14 7 14 36 45 14
2014 EN 9 26 18 16 28 1 3 36 46 116
2014 EN-03 18 18 18 5 36 5 0 38 43 22
2014 EN-04 8 27 22 13 27 0 4 35 41 53
2014 EN-05 4 32 12 20 32 0 0 36 52 25
2014 EN-06 8 25 17 33 8 0 8 36 45 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 37 37 14 3 5 0 3 77 8 118
2020 EN-04 33 40 12 0 10 0 5 78 10 42
2020 EN-05 26 43 17 3 6 0 6 73 9 35
2020 EN-06 44 39 17 0 0 0 0 83 0 18
2019 EN 46 29 13 5 4 0 3 76 10 112
2019 EN-04 45 24 21 7 2 0 0 69 10 42
2019 EN-05 39 29 7 4 11 0 11 76 16 28

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 28 11 7 1 1 2 81 8 118
2020 EN-04 55 21 14 2 2 2 2 80 5 42
2020 EN-05 37 37 14 9 0 0 3 76 9 35
2020 EN-06 59 29 0 12 0 0 0 88 12 17
2019 EN 43 33 15 5 1 0 2 78 6 111
2019 EN-04 44 34 17 5 0 0 0 78 5 41
2019 EN-05 32 39 18 4 0 0 7 77 4 28

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 76 7 5 2 3 4 3 89 6 117
2020 EN-04 69 10 10 0 5 5 2 85 5 42
2020 EN-05 68 6 3 3 6 9 6 86 10 34
2020 EN-06 89 6 6 0 0 0 0 94 0 18
2019 EN 69 13 5 4 3 4 4 88 7 112
2019 EN-04 71 10 7 5 0 2 5 87 5 42
2019 EN-05 71 4 7 0 7 4 7 84 8 28

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 78 8 3 1 1 3 7 94 2 118
2020 EN-04 67 10 7 2 0 7 7 89 3 42
2020 EN-05 74 9 3 0 3 0 11 94 3 35
2020 EN-06 100 0 0 0 0 0 0 100 0 18
2019 EN 75 6 2 1 1 2 14 96 2 111
2019 EN-04 73 10 2 0 2 2 10 94 3 41
2019 EN-05 75 4 4 0 0 0 18 96 0 28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 42 18 8 2 3 0 71 10 118
2020 EN-04 21 40 24 10 2 2 0 63 12 42
2020 EN-05 29 43 20 6 3 0 0 71 9 35
2020 EN-06 33 44 11 6 0 6 0 82 6 18
2019 EN 24 39 22 8 3 4 0 66 11 112
2019 EN-04 19 43 21 5 5 7 0 67 10 42
2019 EN-05 21 39 18 18 0 4 0 63 19 28
2018 EN 19 37 27 9 4 4 0 59 14 113
2018 EN-03 21 32 37 5 5 0 0 53 11 19
2018 EN-04 17 36 26 12 5 5 0 55 18 42
2018 EN-05 14 41 31 3 3 7 0 59 7 29
2017 EN 15 39 19 19 4 5 0 56 24 107
2017 EN-03 30 40 10 15 0 5 0 74 16 20
2017 EN-04 12 38 14 19 7 10 0 55 29 42
2017 EN-05 11 33 33 22 0 0 0 44 22 27
2017 EN-06 7 40 20 27 7 0 0 47 33 15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 45 32 15 3 3 2 0 78 6 118
2020 EN-04 33 38 17 2 5 5 0 75 8 42
2020 EN-05 51 29 14 3 3 0 0 80 6 35
2020 EN-06 44 44 6 6 0 0 0 89 6 18
2019 EN 38 39 10 10 1 3 0 78 11 109
2019 EN-04 40 30 15 8 3 5 0 74 11 40
2019 EN-05 29 54 7 7 0 4 0 85 7 28
2019 EN-06 50 31 0 19 0 0 0 81 19 16
2018 EN 40 42 12 4 1 2 1 84 5 113
2018 EN-03 32 37 0 16 5 5 5 76 24 19
2018 EN-04 43 40 17 0 0 0 0 83 0 42
2018 EN-05 38 48 14 0 0 0 0 86 0 29
2017 EN 35 49 9 5 1 1 0 85 6 107
2017 EN-03 45 40 5 5 5 0 0 85 10 20
2017 EN-04 38 43 12 5 0 2 0 83 5 42
2017 EN-05 19 70 11 0 0 0 0 89 0 27
2017 EN-06 40 40 7 13 0 0 0 80 13 15
2014 EN 31 52 10 3 1 3 0 85 4 116
2014 EN-03 36 55 5 5 0 0 0 91 5 22
2014 EN-04 36 47 13 0 0 4 0 86 0 53
2014 EN-05 12 72 8 0 4 4 0 88 4 25
2014 EN-06 42 33 8 17 0 0 0 75 17 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 35 9 2 3 3 0 86 4 116
2020 EN-04 41 37 15 0 2 5 0 82 3 41
2020 EN-05 53 35 3 6 3 0 0 88 9 34
2020 EN-06 39 44 6 0 6 6 0 88 6 18
2019 EN 42 39 12 3 1 4 0 84 4 111
2019 EN-04 50 31 7 2 2 7 0 87 5 42
2019 EN-05 32 57 7 4 0 0 0 89 4 28
2018 EN 39 41 12 3 1 4 0 84 4 112
2018 EN-03 50 33 6 0 6 6 0 88 6 18
2018 EN-04 31 45 14 0 0 10 0 84 0 42
2018 EN-05 41 38 21 0 0 0 0 79 0 29
2017 EN 32 47 12 1 2 6 0 84 3 107
2017 EN-03 35 45 10 0 5 5 0 84 5 20
2017 EN-04 36 38 17 2 0 7 0 79 3 42
2017 EN-05 18 63 11 0 0 7 0 88 0 27
2017 EN-06 33 47 7 0 7 7 0 86 7 15
2014 EN 35 48 9 2 1 4 0 87 3 116
2014 EN-03 41 45 0 5 0 9 0 95 5 22
2014 EN-04 38 49 11 0 0 2 0 88 0 53
2014 EN-05 24 48 12 4 4 8 0 78 9 25
2014 EN-06 33 58 8 0 0 0 0 92 0 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 41 14 3 1 7 0 81 5 118
2020 EN-04 29 38 21 0 2 10 0 74 3 42
2020 EN-05 37 49 6 6 0 3 0 88 6 35
2020 EN-06 28 50 6 6 0 11 0 88 6 18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 40 35 11 7 2 4 2 79 9 118
2020 EN-04 36 31 14 7 5 5 2 72 13 42
2020 EN-05 40 31 11 11 0 6 0 76 12 35
2020 EN-06 39 56 6 0 0 0 0 94 0 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 64 23 8 3 2 0 0 87 5 117
2020 EN-04 57 26 10 5 2 0 0 83 7 42
2020 EN-05 59 32 3 3 3 0 0 91 6 34
2020 EN-06 83 6 11 0 0 0 0 89 0 18
2019 EN 49 37 9 4 1 1 0 86 5 112
2019 EN-04 52 36 10 2 0 0 0 88 2 42
2019 EN-05 36 43 14 4 4 0 0 79 7 28
2018 EN 46 42 9 3 1 0 0 88 4 113
2018 EN-03 58 26 11 5 0 0 0 84 5 19
2018 EN-04 38 50 12 0 0 0 0 88 0 42
2018 EN-05 48 41 3 3 3 0 0 90 7 29
2017 EN 44 42 7 4 2 1 0 87 6 107
2017 EN-03 60 25 5 10 0 0 0 85 10 20
2017 EN-04 43 43 7 0 5 2 0 88 5 42
2017 EN-05 22 67 11 0 0 0 0 89 0 27
2017 EN-06 53 27 7 13 0 0 0 80 13 15
2014 EN 36 44 13 5 1 1 0 81 6 116
2014 EN-03 41 41 5 14 0 0 0 82 14 22
2014 EN-04 36 45 13 4 0 2 0 83 4 53
2014 EN-05 24 52 20 0 4 0 0 76 4 25
2014 EN-06 58 25 17 0 0 0 0 83 0 12

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 24 17 3 3 0 0 77 6 115
2020 EN-04 49 24 17 5 5 0 0 73 10 41
2020 EN-05 50 24 21 3 3 0 0 74 6 34
2020 EN-06 59 24 18 0 0 0 0 82 0 17
2019 EN 39 31 20 6 3 2 0 71 9 111
2019 EN-04 40 26 19 7 5 2 0 68 12 42
2019 EN-05 26 37 30 4 4 0 0 63 7 27
2018 EN 31 33 22 10 3 2 0 65 13 113
2018 EN-03 47 26 5 16 5 0 0 74 21 19
2018 EN-04 21 33 31 10 2 2 0 56 12 42
2018 EN-05 28 41 21 10 0 0 0 69 10 29
2017 EN 37 34 15 9 5 0 0 71 14 106
2017 EN-03 50 35 0 15 0 0 0 85 15 20
2017 EN-04 33 40 12 5 10 0 0 74 14 42
2017 EN-05 27 35 27 12 0 0 0 61 12 26
2017 EN-06 33 20 27 13 7 0 0 53 20 15
2014 EN 18 32 29 13 8 0 0 50 21 116
2014 EN-03 18 32 36 5 9 0 0 50 14 22
2014 EN-04 19 38 25 13 6 0 0 56 19 53
2014 EN-05 12 28 36 12 12 0 0 40 24 25
2014 EN-06 33 17 17 33 0 0 0 50 33 12

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 50 29 14 5 2 0 0 79 7 118
2020 EN-04 50 24 14 7 5 0 0 74 12 42
2020 EN-05 47 29 18 6 0 0 0 76 6 34
2020 EN-06 56 39 6 0 0 0 0 94 0 18
2019 EN 38 31 20 9 3 0 0 69 12 112
2019 EN-04 38 31 24 2 5 0 0 69 7 42
2019 EN-05 25 29 32 11 4 0 0 54 14 28
2018 EN 28 38 22 7 4 1 0 66 12 112
2018 EN-03 42 32 5 16 5 0 0 74 21 19
2018 EN-04 21 36 29 10 5 0 0 57 14 42
2018 EN-05 25 46 25 4 0 0 0 71 4 28
2017 EN 32 38 19 6 4 0 0 70 10 107
2017 EN-03 50 30 15 5 0 0 0 80 5 20
2017 EN-04 29 40 19 5 7 0 0 69 12 42
2017 EN-05 22 45 26 7 0 0 0 67 7 27
2017 EN-06 20 40 20 13 7 0 0 60 20 15
2014 EN 12 39 30 13 6 0 0 51 19 116
2014 EN-03 14 32 32 18 5 0 0 45 23 22
2014 EN-04 17 39 30 8 6 0 0 56 13 53
2014 EN-05 4 40 28 20 8 0 0 44 28 25
2014 EN-06 8 42 33 17 0 0 0 50 17 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 37 32 17 6 6 3 0 71 12 119
2020 EN-04 33 38 14 7 7 0 0 71 14 42
2020 EN-05 34 34 14 6 9 3 0 71 15 35
2020 EN-06 39 28 22 0 6 6 0 71 6 18
2019 EN 32 23 24 10 8 3 0 57 18 112
2019 EN-04 31 26 21 12 7 2 0 59 20 42
2019 EN-05 18 25 39 7 7 4 0 44 15 28
2018 EN 25 25 22 14 8 6 0 53 24 113
2018 EN-03 21 32 16 21 5 5 0 56 28 19
2018 EN-04 21 31 24 12 10 2 0 54 22 42
2018 EN-05 21 17 24 21 3 14 0 44 28 29
2017 EN 32 21 18 15 8 5 1 57 25 107
2017 EN-03 45 20 15 10 5 5 0 68 16 20
2017 EN-04 29 26 19 12 10 2 2 58 23 42
2017 EN-05 22 15 22 26 4 11 0 42 33 27
2017 EN-06 27 27 13 13 20 0 0 53 33 15
2014 EN 21 23 27 16 9 4 0 46 26 116
2014 EN-03 23 27 18 23 9 0 0 50 32 22
2014 EN-04 25 22 28 9 9 6 0 50 20 53
2014 EN-05 0 32 32 20 8 8 0 35 30 25
2014 EN-06 42 8 25 25 0 0 0 50 25 12
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EN 15 55 30 119
2020 EN-04 17 50 33 42
2020 EN-05 17 49 34 35
2020 EN-06 11 56 33 18
2019 EN 16 46 38 113
2019 EN-03 12 41 47 17
2019 EN-04 21 43 36 42
2019 EN-05 14 46 39 28
2018 EN 15 45 40 113
2018 EN-03 11 42 47 19
2018 EN-04 17 50 33 42
2018 EN-05 10 38 52 29
2017 EN 15 45 41 107
2017 EN-03 0 55 45 20
2017 EN-04 17 48 36 42
2017 EN-05 22 33 45 27
2017 EN-06 7 40 53 15
2014 EN 19 41 40 116
2014 EN-03 18 45 36 22
2014 EN-04 17 53 30 53
2014 EN-05 28 8 64 25
2014 EN-06 0 58 42 12

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EN 11 39 39 6 0 6 18
2019 EN 28 33 28 11 0 0 18
2018 EN 29 12 35 6 6 12 17
2017 EN 19 13 32 13 11 13 15
2014 EN 23 27 36 9 9999 5 22
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 8 92 118
2019 EN 9 91 112
2019 EN-06 0 100 16
2018 EN 8 92 113
2018 EN-03 0 100 19
2018 EN-04 12 88 42
2018 EN-06 0 100 17

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 50 50 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 50 50 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 19 18 15 3 1 33 11 65 8 118
2020 EN-04 14 21 19 5 2 24 14 58 12 42
2020 EN-05 23 14 17 6 0 34 6 62 10 35
2020 EN-06 11 28 11 0 0 39 11 78 0 18
2019 EN 12 15 14 6 1 45 7 56 15 112
2019 EN-04 12 17 17 5 0 38 12 57 10 42
2019 EN-05 4 11 14 0 4 64 4 44 11 28
2018 EN 16 15 19 4 4 35 7 54 14 113
2018 EN-03 26 11 16 5 0 32 11 64 9 19
2018 EN-04 14 19 19 0 2 36 10 61 4 42
2018 EN-05 7 14 24 10 3 41 0 35 24 29
2017 EN 11 8 14 6 3 48 10 46 20 107
2017 EN-03 15 15 10 0 0 45 15 75 0 20
2017 EN-04 7 10 12 2 2 52 14 50 14 42
2017 EN-05 4 4 22 11 4 55 0 17 33 27
2017 EN-06 20 7 13 13 7 33 7 44 33 15
2014 EN 9 16 18 7 3 39 9 47 18 116
2014 EN-03 9 14 14 9 0 36 18 50 20 22
2014 EN-04 6 23 11 2 6 42 11 60 16 53
2014 EN-05 0 8 36 12 0 40 4 14 21 25
2014 EN-06 33 8 17 8 0 33 0 63 13 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 40 10 3 1 12 0 83 5 117
2020 EN-04 24 45 12 7 2 10 0 76 11 42
2020 EN-05 38 38 12 3 0 9 0 84 3 34
2020 EN-06 28 67 0 0 0 6 0 100 0 18
2019 EN 31 36 18 5 2 7 1 73 8 112
2019 EN-03 41 29 12 6 6 6 0 75 13 17
2019 EN-04 29 44 15 5 0 7 0 79 5 41
2019 EN-05 21 36 29 4 0 7 4 64 4 28
2018 EN 25 40 16 4 2 13 0 74 7 113
2018 EN-03 32 42 5 5 0 16 0 88 6 19
2018 EN-04 24 38 14 5 0 19 0 76 6 42
2018 EN-05 10 48 28 3 3 7 0 63 7 29
2017 EN 25 28 19 6 3 19 0 65 11 107
2017 EN-03 60 15 10 0 0 15 0 88 0 20
2017 EN-04 19 29 17 7 2 26 0 65 13 42
2017 EN-05 7 29 33 15 0 15 0 43 17 27
2017 EN-06 27 33 20 0 13 7 0 64 14 15
2014 EN 17 36 18 7 2 19 1 67 11 116
2014 EN-03 23 45 9 5 0 18 0 83 6 22
2014 EN-04 17 36 13 6 2 25 2 72 10 53
2014 EN-05 4 36 36 8 4 12 0 45 14 25
2014 EN-06 33 25 17 17 0 8 0 64 18 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 8 92 112
2019 EN-04 12 88 42
2018 EN 6 94 113

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 20 20 14 1 2 37 8 71 5 117
2020 EN-04 14 21 21 0 2 36 5 60 4 42
2020 EN-05 26 17 9 3 3 37 6 75 10 35
2020 EN-06 12 29 12 0 0 35 12 78 0 17
2019 EN 17 13 12 4 1 45 9 65 10 113
2019 EN-03 24 6 12 0 6 47 6 63 13 17
2019 EN-04 14 17 12 5 0 38 14 65 10 42
2019 EN-05 4 7 18 4 0 61 7 33 11 28
2018 EN 15 15 19 4 3 36 8 55 11 111
2018 EN-03 17 6 22 0 6 33 17 44 11 18
2018 EN-04 17 17 19 0 2 38 7 61 4 42
2018 EN-05 4 21 29 4 0 39 4 44 6 28
2017 EN 8 11 16 3 2 49 11 49 12 107
2017 EN-03 20 10 15 0 5 35 15 60 10 20
2017 EN-04 2 12 14 0 2 55 14 46 8 42
2017 EN-05 0 15 19 11 0 52 4 33 25 27
2017 EN-06 13 7 20 0 0 53 7 50 0 15
2014 EN 8 15 22 0 2 43 10 48 4 116
2014 EN-03 14 5 27 0 0 45 9 40 0 22
2014 EN-04 6 21 13 0 0 49 11 67 0 53
2014 EN-05 4 8 32 0 4 36 16 25 8 25
2014 EN-06 8 8 42 0 0 42 0 29 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 42 10 3 2 8 0 84 5 118
2020 EN-04 29 45 17 2 2 5 0 78 5 42
2020 EN-05 40 40 6 3 3 9 0 88 6 35
2020 EN-06 28 61 6 6 0 0 0 89 6 18
2019 EN 37 30 14 4 0 14 1 79 4 113
2019 EN-03 41 24 18 0 0 18 0 79 0 17
2019 EN-04 33 33 17 2 0 14 0 78 3 42
2019 EN-05 29 39 14 4 0 11 4 79 4 28
2018 EN 26 39 16 4 2 12 1 74 7 112
2018 EN-03 17 50 6 0 6 17 6 86 7 18
2018 EN-04 29 33 21 0 0 17 0 74 0 42
2018 EN-05 21 45 28 3 0 3 0 68 4 29
2017 EN 22 39 13 3 2 21 0 78 6 107
2017 EN-03 50 25 5 0 5 15 0 88 6 20
2017 EN-04 17 31 19 2 2 29 0 67 7 42
2017 EN-05 4 52 19 7 0 19 0 68 9 27
2017 EN-06 33 53 0 0 0 13 0 100 0 15
2014 EN 21 34 21 0 2 22 1 70 2 116
2014 EN-03 27 41 18 0 0 14 0 79 0 22
2014 EN-04 19 34 22 0 0 25 0 70 0 53
2014 EN-05 12 28 24 0 4 28 4 59 6 25
2014 EN-06 33 25 25 0 0 17 0 70 0 12
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 24 13 6 9 1 0 71 15 119
2020 EN-04 40 26 17 5 10 2 0 68 15 42
2020 EN-05 43 20 20 6 11 0 0 63 17 35
2020 EN-06 56 33 0 6 6 0 0 89 11 18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 45 32 12 8 2 0 2 79 9 119
2020 EN-04 45 24 14 7 5 0 5 73 13 42
2020 EN-05 40 37 11 11 0 0 0 77 11 35
2020 EN-06 33 50 11 6 0 0 0 83 6 18
2019 EN 23 35 15 12 13 1 2 59 25 113
2019 EN-03 18 47 6 12 12 6 0 69 25 17
2019 EN-04 21 36 14 12 14 0 2 59 27 42
2019 EN-05 25 32 21 11 11 0 0 57 21 28
2018 EN 21 27 23 14 12 1 3 50 27 113
2018 EN-03 26 11 26 11 11 5 11 44 25 19
2018 EN-04 19 36 17 12 14 0 2 56 27 42
2018 EN-05 10 31 21 24 14 0 0 41 38 29
2017 EN 27 33 12 13 15 0 0 60 28 107
2017 EN-03 35 40 5 10 10 0 0 75 20 20
2017 EN-04 26 31 14 14 14 0 0 57 29 42
2017 EN-05 30 26 15 15 15 0 0 56 30 27
2017 EN-06 13 40 13 7 27 0 0 53 33 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 12 30 30 17 11 0 0 42 28 119
2020 EN-04 12 31 43 5 10 0 0 43 14 42
2020 EN-05 9 31 20 29 11 0 0 40 40 35
2020 EN-06 0 28 33 28 11 0 0 28 39 18
2019 EN 15 27 33 15 10 0 0 42 25 113
2019 EN-03 18 29 29 12 12 0 0 47 24 17
2019 EN-04 7 36 36 14 7 0 0 43 21 42
2019 EN-05 7 29 36 18 11 0 0 36 29 28
2018 EN 12 28 31 19 8 1 2 41 27 113
2018 EN-03 11 26 32 26 0 0 5 39 28 19
2018 EN-04 10 21 38 24 5 2 0 32 29 42
2018 EN-05 10 34 28 10 17 0 0 45 28 29
2017 EN 10 30 29 20 9 1 0 40 30 107
2017 EN-03 15 40 30 10 5 0 0 55 15 20
2017 EN-04 14 26 24 31 5 0 0 40 36 42
2017 EN-05 4 26 33 22 15 0 0 30 37 27
2017 EN-06 0 33 33 7 20 7 0 36 29 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 33 26 10 6 0 2 57 16 119
2020 EN-04 29 36 21 5 7 0 2 66 12 42
2020 EN-05 11 34 29 20 6 0 0 46 26 35
2020 EN-06 11 22 50 11 0 0 6 35 12 18
2019 EN 19 36 28 11 6 0 0 55 17 113
2019 EN-03 18 41 12 24 6 0 0 59 29 17
2019 EN-04 19 38 26 7 10 0 0 57 17 42
2019 EN-05 11 43 32 7 7 0 0 54 14 28
2018 EN 10 33 32 13 8 1 3 44 22 112
2018 EN-03 11 47 16 21 0 0 5 61 22 19
2018 EN-04 10 29 33 12 12 2 2 40 25 42
2018 EN-05 4 39 29 18 11 0 0 43 29 28
2017 EN 15 33 23 17 11 1 0 48 28 107
2017 EN-03 35 35 15 10 5 0 0 70 15 20
2017 EN-04 10 36 19 19 17 0 0 45 36 42
2017 EN-05 11 19 37 26 7 0 0 30 33 27
2017 EN-06 7 40 27 7 13 7 0 50 21 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 15 28 30 17 7 2 2 45 25 118
2020 EN-04 21 19 36 10 7 2 5 44 18 42
2020 EN-05 6 29 31 26 6 3 0 35 32 35
2020 EN-06 11 22 28 28 11 0 0 33 39 18
2019 EN 11 30 29 20 9 0 1 41 29 112
2019 EN-04 5 38 29 12 14 0 2 44 27 42
2019 EN-05 4 36 29 25 7 0 0 39 32 28
2018 EN 13 21 32 15 15 1 2 36 31 112
2018 EN-03 26 5 42 16 5 0 5 33 22 19
2018 EN-04 12 24 29 12 21 2 0 37 34 42
2018 EN-05 10 21 34 17 17 0 0 31 34 29
2017 EN 14 31 23 20 11 0 0 45 32 107
2017 EN-03 40 25 10 15 10 0 0 65 25 20
2017 EN-04 7 38 21 21 12 0 0 45 33 42
2017 EN-05 4 26 30 29 11 0 0 30 41 27
2017 EN-06 20 13 40 13 13 0 0 33 27 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 37 19 9 7 0 1 65 16 118
2020 EN-04 40 31 19 2 5 0 2 73 7 42
2020 EN-05 14 37 23 14 11 0 0 51 26 35
2020 EN-06 11 50 17 17 6 0 0 61 22 18
2019 EN 38 28 17 8 4 0 5 70 12 112
2019 EN-03 35 35 18 12 0 0 0 71 12 17
2019 EN-04 37 32 12 10 2 0 7 74 13 41
2019 EN-05 46 14 18 4 11 0 7 65 15 28
2018 EN 30 35 17 7 4 2 5 70 12 112
2018 EN-03 37 42 11 0 0 5 5 88 0 19
2018 EN-04 36 26 14 10 2 2 10 70 14 42
2018 EN-05 29 36 18 7 11 0 0 64 18 28
2017 EN 34 24 25 8 1 1 6 63 10 107
2017 EN-03 70 10 5 10 0 0 5 84 11 20
2017 EN-04 31 33 24 2 2 0 7 69 5 42
2017 EN-05 15 19 41 15 0 4 7 38 17 27
2017 EN-06 13 33 33 13 0 0 7 50 14 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 20 33 25 11 10 0 0 53 21 118
2020 EN-04 31 29 24 10 7 0 0 60 17 42
2020 EN-05 9 23 34 23 11 0 0 31 34 35
2020 EN-06 11 50 22 6 11 0 0 61 17 18
2019 EN 25 27 30 13 4 0 1 53 17 113
2019 EN-03 12 41 29 18 0 0 0 53 18 17
2019 EN-04 26 24 31 12 5 0 2 51 17 42
2019 EN-05 25 25 29 14 7 0 0 50 21 28
2018 EN 17 35 29 11 7 0 1 52 18 112
2018 EN-03 5 42 32 11 5 0 5 50 17 19
2018 EN-04 27 34 22 7 10 0 0 61 17 41
2018 EN-05 14 31 31 17 7 0 0 45 24 29
2017 EN 21 42 19 14 5 0 0 63 19 107
2017 EN-03 30 45 15 10 0 0 0 75 10 20
2017 EN-04 21 40 17 17 5 0 0 62 21 42
2017 EN-05 4 41 26 18 11 0 0 45 29 27
2017 EN-06 20 53 20 7 0 0 0 73 7 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 29 20 7 8 0 3 64 16 119
2020 EN-04 29 29 21 10 12 0 0 57 21 42
2020 EN-05 20 31 31 3 11 0 3 53 15 35
2020 EN-06 39 39 11 6 0 0 6 82 6 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 32 36 25 4 2 0 0 69 6 118
2020 EN-04 24 40 31 2 2 0 0 64 5 42
2020 EN-05 29 31 34 6 0 0 0 60 6 35
2020 EN-06 44 39 11 6 0 0 0 83 6 18
2019 EN 19 40 27 10 4 1 0 59 13 113
2019 EN-03 24 24 18 24 12 0 0 47 35 17
2019 EN-04 17 40 29 7 5 2 0 59 12 42
2019 EN-05 14 43 32 11 0 0 0 57 11 28
2018 EN 13 31 24 19 8 4 1 47 28 112
2018 EN-03 6 33 11 44 0 0 6 41 47 18
2018 EN-04 17 26 26 12 10 10 0 47 24 42
2018 EN-05 10 34 31 14 10 0 0 45 24 29
2017 EN 16 36 25 18 6 0 0 52 23 107
2017 EN-03 20 50 15 5 10 0 0 70 15 20
2017 EN-04 12 38 24 19 7 0 0 50 26 42
2017 EN-05 19 22 37 22 0 0 0 41 22 27
2017 EN-06 7 33 27 27 7 0 0 40 33 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 20 40 27 10 3 0 0 60 13 118
2020 EN-04 24 36 29 7 5 0 0 60 12 42
2020 EN-05 14 43 29 11 3 0 0 57 14 35
2020 EN-06 17 44 28 11 0 0 0 61 11 18
2019 EN 15 32 33 16 4 1 0 47 20 113
2019 EN-03 24 18 35 24 0 0 0 41 24 17
2019 EN-04 14 29 36 14 5 2 0 44 20 42
2019 EN-05 7 43 29 18 4 0 0 50 21 28
2018 EN 12 29 32 17 8 1 1 42 25 113
2018 EN-03 11 32 26 21 5 0 5 44 28 19
2018 EN-04 7 29 31 21 10 2 0 37 32 42
2018 EN-05 7 28 52 7 7 0 0 34 14 29
2017 EN 12 31 24 22 9 0 1 44 32 107
2017 EN-03 30 20 30 15 5 0 0 50 20 20
2017 EN-04 10 29 24 29 10 0 0 38 38 42
2017 EN-05 0 45 22 26 7 0 0 45 33 27
2017 EN-06 7 27 27 13 20 0 7 36 36 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 29 42 19 8 3 0 0 71 10 118
2020 EN-04 31 40 14 10 5 0 0 71 14 42
2020 EN-05 23 43 26 6 3 0 0 66 9 35
2020 EN-06 33 39 22 6 0 0 0 72 6 18
2019 EN 17 36 22 18 4 2 1 55 23 113
2019 EN-03 29 24 12 24 6 6 0 56 31 17
2019 EN-04 12 36 31 12 7 2 0 49 20 42
2019 EN-05 14 46 14 25 0 0 0 61 25 28
2018 EN 11 40 22 19 6 1 1 52 25 112
2018 EN-03 11 26 26 21 11 0 5 39 33 19
2018 EN-04 10 38 26 19 5 2 0 49 24 42
2018 EN-05 3 52 21 17 7 0 0 55 24 29
2017 EN 14 39 20 19 7 1 0 53 26 107
2017 EN-03 25 35 25 10 5 0 0 60 15 20
2017 EN-04 10 45 14 21 7 2 0 56 29 42
2017 EN-05 4 45 26 22 4 0 0 48 26 27
2017 EN-06 20 27 13 20 20 0 0 47 40 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 27 15 7 4 0 0 74 11 117
2020 EN-04 43 33 12 5 7 0 0 76 12 42
2020 EN-05 35 29 26 3 6 0 0 65 9 34
2020 EN-06 61 17 6 17 0 0 0 78 17 18
2019 EN 36 25 20 15 4 0 0 61 20 112
2019 EN-03 35 12 12 29 12 0 0 47 41 17
2019 EN-04 29 27 24 15 5 0 0 56 20 41
2019 EN-05 39 25 18 14 4 0 0 64 18 28

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 25 34 27 13 2 0 0 58 14 118
2020 EN-04 29 29 33 5 5 0 0 57 10 42
2020 EN-05 14 40 29 17 0 0 0 54 17 35
2020 EN-06 22 33 28 17 0 0 0 56 17 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 34 26 10 5 0 0 59 15 119
2020 EN-04 21 33 36 5 5 0 0 55 10 42
2020 EN-05 20 34 31 11 3 0 0 54 14 35
2020 EN-06 33 33 17 6 11 0 0 67 17 18
2019 EN 25 40 23 10 2 0 1 65 12 113
2019 EN-03 24 53 12 12 0 0 0 76 12 17
2019 EN-04 24 40 29 5 2 0 0 64 7 42
2019 EN-05 21 32 36 7 4 0 0 54 11 28
2018 EN 27 34 25 6 5 2 1 62 12 112
2018 EN-03 26 26 26 11 5 0 5 56 17 19
2018 EN-04 22 37 20 12 5 5 0 62 18 41
2018 EN-05 21 45 28 0 7 0 0 66 7 29
2017 EN 33 37 17 8 3 1 1 72 11 107
2017 EN-03 40 35 10 15 0 0 0 75 15 20
2017 EN-04 26 40 21 7 2 2 0 68 10 42
2017 EN-05 30 45 11 7 4 0 4 77 12 27
2017 EN-06 33 27 27 7 7 0 0 60 13 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 44 10 4 1 0 1 84 5 115
2020 EN-04 31 45 17 5 2 0 0 76 7 42
2020 EN-05 45 42 9 3 0 0 0 88 3 33
2020 EN-06 53 29 12 6 0 0 0 82 6 17
2019 EN 52 25 12 6 3 0 2 78 9 113
2019 EN-03 47 18 18 6 12 0 0 65 18 17
2019 EN-04 45 29 14 10 0 0 2 76 10 42
2019 EN-05 61 25 4 4 4 0 4 89 7 28
2018 EN 51 19 12 5 9 0 3 73 15 113
2018 EN-03 58 11 21 0 5 0 5 72 6 19
2018 EN-04 40 24 12 5 14 0 5 68 20 42
2018 EN-05 55 21 3 10 10 0 0 76 21 29
2017 EN 62 17 10 6 4 0 2 80 9 107
2017 EN-03 65 20 5 5 5 0 0 85 10 20
2017 EN-04 55 17 14 7 5 0 2 73 12 42
2017 EN-05 67 11 7 7 4 0 4 81 12 27
2017 EN-06 60 27 13 0 0 0 0 87 0 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 42 25 8 4 0 0 64 12 118
2020 EN-04 26 36 24 10 5 0 0 62 14 42
2020 EN-05 17 46 23 9 6 0 0 63 14 35
2020 EN-06 24 41 29 6 0 0 0 65 6 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 70 18 5 3 1 0 3 91 4 117
2020 EN-04 64 17 12 5 0 0 2 83 5 42
2020 EN-05 71 14 3 3 3 0 6 91 6 35
2020 EN-06 71 24 0 0 0 0 6 100 0 17
2019 EN 71 12 6 0 1 1 9 92 1 113
2019 EN-03 65 24 0 0 0 0 12 100 0 17
2019 EN-04 71 7 14 0 2 2 2 83 3 42
2019 EN-05 71 11 0 0 0 0 18 100 0 28
2018 EN 65 21 5 2 3 0 4 90 5 112
2018 EN-03 67 17 6 0 0 0 11 94 0 18
2018 EN-04 62 21 5 2 7 0 2 85 10 42
2018 EN-05 66 17 10 3 0 0 3 86 4 29

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 77 12 5 0 3 1 2 91 4 117
2020 EN-04 71 12 7 0 7 2 0 85 7 42
2020 EN-05 77 11 6 0 3 0 3 91 3 35
2020 EN-06 76 18 0 0 0 0 6 100 0 17
2019 EN 74 12 4 1 5 2 3 90 7 112
2019 EN-03 65 12 12 0 12 0 0 76 12 17
2019 EN-04 79 7 2 0 7 2 2 90 8 42
2019 EN-05 79 7 0 4 4 0 7 92 8 28
2018 EN 65 13 12 1 4 1 4 82 6 113
2018 EN-03 63 21 0 0 5 5 5 94 6 19
2018 EN-04 64 12 14 0 5 0 5 80 5 42
2018 EN-05 69 14 14 0 0 0 3 86 0 29
2017 EN 71 14 3 3 5 1 4 89 8 107
2017 EN-03 90 5 0 0 5 0 0 95 5 20
2017 EN-04 67 14 5 2 2 2 7 89 5 42
2017 EN-05 67 22 4 4 0 0 4 92 4 27
2017 EN-06 60 13 0 7 20 0 0 73 27 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 66 21 9 3 1 0 1 88 3 117
2020 EN-04 60 29 7 2 0 0 2 90 2 42
2020 EN-05 63 17 14 3 3 0 0 80 6 35
2020 EN-06 71 12 12 6 0 0 0 82 6 17
2019 EN 59 25 10 3 2 1 1 86 5 113
2019 EN-03 65 24 12 0 0 0 0 88 0 17
2019 EN-04 52 29 10 2 2 2 2 85 5 42
2019 EN-05 68 18 11 4 0 0 0 86 4 28
2018 EN 48 35 10 2 4 0 2 85 5 112
2018 EN-03 50 22 17 0 0 0 11 81 0 18
2018 EN-04 55 33 5 2 5 0 0 88 7 42
2018 EN-05 34 45 14 3 3 0 0 79 7 29
2017 EN 59 31 6 3 0 1 0 91 3 107
2017 EN-03 65 35 0 0 0 0 0 100 0 20
2017 EN-04 50 40 5 5 0 0 0 90 5 42
2017 EN-05 78 7 15 0 0 0 0 85 0 27
2017 EN-06 40 40 7 7 0 7 0 86 7 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 67 22 5 3 3 0 1 90 5 117
2020 EN-04 60 24 5 5 5 0 2 85 10 42
2020 EN-05 63 29 3 3 3 0 0 91 6 35
2020 EN-06 82 6 12 0 0 0 0 88 0 17
2019 EN 60 19 9 8 3 1 1 80 11 113
2019 EN-03 59 6 18 12 6 0 0 65 18 17
2019 EN-04 55 19 5 12 5 2 2 78 18 42
2019 EN-05 61 36 4 0 0 0 0 96 0 28
2018 EN 46 26 13 7 6 0 2 73 14 112
2018 EN-03 32 32 16 5 5 0 11 71 12 19
2018 EN-04 55 21 7 7 10 0 0 76 17 42
2018 EN-05 36 36 21 7 0 0 0 71 7 28
2017 EN 54 20 12 5 7 1 1 75 12 107
2017 EN-03 65 25 5 0 5 0 0 90 5 20
2017 EN-04 48 31 7 5 7 0 2 80 12 42
2017 EN-05 48 15 26 7 4 0 0 63 11 27
2017 EN-06 53 0 13 7 20 7 0 57 29 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 57 18 7 0 0 0 18 92 0 117
2020 EN-04 60 12 2 0 0 0 26 97 0 42
2020 EN-05 49 29 14 0 0 0 9 84 0 35
2020 EN-06 53 24 12 0 0 0 12 87 0 17
2019 EN 59 15 5 3 1 2 15 89 4 113
2019 EN-03 59 6 0 12 0 0 24 85 15 17
2019 EN-04 67 5 5 0 0 2 21 94 0 42
2019 EN-05 64 25 0 4 4 0 4 93 7 28
2018 EN 48 19 7 1 0 0 26 89 1 113
2018 EN-03 53 0 5 0 0 0 42 91 0 19
2018 EN-04 48 12 0 2 0 0 38 96 4 42
2018 EN-05 52 31 14 0 0 0 3 86 0 29
2017 EN 44 22 6 1 3 0 24 88 5 106
2017 EN-03 45 15 0 0 0 0 40 100 0 20
2017 EN-04 32 29 5 2 0 0 32 89 4 41
2017 EN-05 63 15 11 0 7 0 4 81 8 27
2017 EN-06 27 33 7 0 7 0 27 82 9 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 66 20 5 3 1 1 4 91 4 118
2020 EN-04 62 17 7 5 0 0 10 87 5 42
2020 EN-05 63 29 6 0 0 3 0 94 0 35
2020 EN-06 72 17 6 0 6 0 0 89 6 18
2019 EN 67 17 8 3 2 1 3 87 5 113
2019 EN-03 76 12 6 6 0 0 0 88 6 17
2019 EN-04 64 19 5 2 0 2 7 92 3 42
2019 EN-05 71 18 4 0 7 0 0 89 7 28
2018 EN 58 31 5 2 2 0 3 91 4 113
2018 EN-03 63 26 5 0 0 0 5 94 0 19
2018 EN-04 62 29 5 0 0 0 5 95 0 42
2018 EN-05 48 34 7 7 3 0 0 83 10 29
2017 EN 68 19 5 5 1 1 2 89 6 107
2017 EN-03 75 15 10 0 0 0 0 90 0 20
2017 EN-04 52 36 2 7 0 0 2 90 7 42
2017 EN-05 78 7 7 4 4 0 0 85 7 27
2017 EN-06 80 0 0 7 0 7 7 92 8 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 67 19 12 0 1 0 1 87 1 118
2020 EN-04 62 19 14 0 2 0 2 83 2 42
2020 EN-05 69 26 6 0 0 0 0 94 0 35
2020 EN-06 72 11 17 0 0 0 0 83 0 18
2019 EN 64 22 7 4 0 1 3 89 4 113
2019 EN-03 41 29 12 12 0 0 6 75 13 17
2019 EN-04 64 17 10 2 0 2 5 87 3 42
2019 EN-05 71 21 4 4 0 0 0 93 4 28
2018 EN 58 25 11 3 1 0 4 85 4 113
2018 EN-03 37 32 16 5 0 0 11 76 6 19
2018 EN-04 64 21 7 0 2 0 5 90 3 42
2018 EN-05 52 34 10 3 0 0 0 86 3 29
2017 EN 58 30 4 6 1 0 2 90 7 107
2017 EN-03 60 25 10 5 0 0 0 85 5 20
2017 EN-04 62 29 2 2 2 0 2 93 5 42
2017 EN-05 48 45 4 4 0 0 0 93 4 27
2017 EN-06 60 13 0 20 0 0 7 79 21 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 31 18 6 1 0 1 75 7 118
2020 EN-04 40 24 21 12 2 0 0 64 14 42
2020 EN-05 40 40 14 3 0 0 3 82 3 35
2020 EN-06 50 28 22 0 0 0 0 78 0 18
2019 EN 54 24 14 7 0 0 0 79 7 112
2019 EN-03 47 24 29 0 0 0 0 71 0 17
2019 EN-04 50 24 14 12 0 0 0 74 12 42
2019 EN-05 57 29 7 7 0 0 0 86 7 28
2018 EN 41 42 12 4 1 0 1 83 5 113
2018 EN-03 26 47 5 16 0 0 5 78 17 19
2018 EN-04 45 38 12 2 2 0 0 83 5 42
2018 EN-05 34 52 14 0 0 0 0 86 0 29
2017 EN 48 37 7 4 1 0 3 87 5 106
2017 EN-03 15 60 10 10 0 0 5 79 11 20
2017 EN-04 45 43 2 5 2 0 2 90 7 42
2017 EN-05 58 23 15 0 0 0 4 84 0 26
2017 EN-06 73 20 7 0 0 0 0 93 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 48 22 7 0 0 0 71 7 119
2020 EN-04 14 48 31 7 0 0 0 62 7 42
2020 EN-05 26 46 17 11 0 0 0 71 11 35
2020 EN-06 28 56 11 6 0 0 0 83 6 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 12 38 33 15 3 0 0 50 17 117
2020 EN-04 17 31 36 12 5 0 0 48 17 42
2020 EN-05 9 41 26 21 3 0 0 50 24 34
2020 EN-06 6 17 61 17 0 0 0 22 17 18
2019 EN 10 36 39 13 2 0 0 46 15 113
2019 EN-03 6 41 35 18 0 0 0 47 18 17
2019 EN-04 12 38 36 10 5 0 0 50 14 42
2019 EN-05 7 32 39 21 0 0 0 39 21 28
2018 EN 9 34 36 19 2 0 1 43 21 113
2018 EN-03 5 37 32 21 0 0 5 44 22 19
2018 EN-04 14 36 33 12 5 0 0 50 17 42
2018 EN-05 7 38 31 24 0 0 0 45 24 29
2017 EN 6 30 41 17 6 0 0 36 23 107
2017 EN-03 15 35 30 10 10 0 0 50 20 20
2017 EN-04 5 36 40 12 7 0 0 40 19 42
2017 EN-05 4 26 41 26 4 0 0 30 30 27
2017 EN-06 0 7 60 27 7 0 0 7 33 15

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 12 21 42 19 7 0 0 26 32 117
2020 EN-04 12 24 36 24 5 0 0 29 36 42
2020 EN-05 18 21 44 12 6 0 0 18 38 34
2020 EN-06 11 11 56 22 0 0 0 22 22 18
2019 EN 8 21 36 29 7 0 0 36 29 112
2019 EN-03 18 12 35 35 0 0 0 35 29 17
2019 EN-04 7 20 32 37 5 0 0 41 27 41
2019 EN-05 7 32 32 18 11 0 0 29 39 28
2018 EN 7 23 36 23 9 1 1 32 31 111
2018 EN-03 5 37 21 32 0 0 5 33 44 19
2018 EN-04 10 15 39 22 12 2 0 35 25 41
2018 EN-05 11 21 43 14 11 0 0 25 32 28
2017 EN 6 21 40 22 10 0 0 32 28 107
2017 EN-03 0 25 40 20 15 0 0 35 25 20
2017 EN-04 10 7 52 24 7 0 0 31 17 42
2017 EN-05 4 37 29 15 15 0 0 30 41 27
2017 EN-06 13 33 33 20 0 0 0 20 47 15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 60 33 2 3 2 0 0 93 5 118
2020 EN-04 52 33 2 7 5 0 0 86 12 42
2020 EN-05 54 46 0 0 0 0 0 100 0 35
2020 EN-06 83 17 0 0 0 0 0 100 0 18
2019 EN 38 45 11 2 2 3 0 85 4 112
2019 EN-03 29 47 12 0 0 12 0 87 0 17
2019 EN-04 39 41 10 5 2 2 0 83 8 41
2019 EN-05 39 46 14 0 0 0 0 86 0 28
2018 EN 45 38 10 4 0 4 0 85 5 112
2018 EN-03 37 37 11 11 0 5 0 78 11 19
2018 EN-04 43 31 14 7 0 5 0 78 8 42
2018 EN-05 43 50 7 0 0 0 0 93 0 28
2017 EN 19 39 21 12 3 6 0 62 16 107
2017 EN-03 30 30 20 10 5 5 0 63 16 20
2017 EN-04 14 40 24 12 0 10 0 61 13 42
2017 EN-05 22 33 19 19 4 4 0 58 23 27
2017 EN-06 13 60 13 7 7 0 0 73 13 15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 28 10 4 4 2 0 81 9 117
2020 EN-04 32 41 10 7 7 2 0 75 15 41
2020 EN-05 54 23 14 6 3 0 0 77 9 35
2020 EN-06 78 11 6 0 0 6 0 94 0 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 29 14 8 4 1 0 74 12 118
2020 EN-04 43 31 14 5 7 0 0 74 12 42
2020 EN-05 40 26 17 14 3 0 0 66 17 35
2020 EN-06 61 22 6 11 0 0 0 83 11 18

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 57 29 6 3 2 3 2 89 4 118
2020 EN-04 52 24 10 5 5 0 5 80 10 42
2020 EN-05 51 34 9 3 0 3 0 88 3 35
2020 EN-06 83 17 0 0 0 0 0 100 0 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 34 14 5 4 2 0 76 9 118
2020 EN-04 36 31 17 10 7 0 0 67 17 42
2020 EN-05 40 31 17 6 3 3 0 74 9 35
2020 EN-06 39 50 11 0 0 0 0 89 0 18
2019 EN 25 39 18 12 3 4 0 67 15 113
2019 EN-03 24 35 12 12 6 12 0 67 20 17
2019 EN-04 26 38 19 12 5 0 0 64 17 42
2019 EN-05 25 36 18 11 0 11 0 68 12 28
2018 EN 25 38 16 12 4 6 0 67 16 113
2018 EN-03 26 37 11 11 5 11 0 71 18 19
2018 EN-04 26 33 19 12 7 2 0 61 20 42
2018 EN-05 21 41 14 14 0 10 0 69 15 29
2017 EN 21 41 16 11 8 3 0 64 20 107
2017 EN-03 55 10 20 10 5 0 0 65 15 20
2017 EN-04 12 43 19 12 10 5 0 58 23 42
2017 EN-05 11 59 11 7 7 4 0 73 15 27
2017 EN-06 20 33 13 20 13 0 0 53 33 15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 42 15 5 1 1 0 79 6 118
2020 EN-04 38 48 14 0 0 0 0 86 0 42
2020 EN-05 34 37 17 6 3 3 0 74 9 35
2020 EN-06 22 39 22 17 0 0 0 61 17 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 39 17 8 1 1 0 74 9 118
2020 EN-04 36 43 14 7 0 0 0 79 7 42
2020 EN-05 31 43 17 6 0 3 0 76 6 35
2020 EN-06 22 28 33 11 6 0 0 50 17 18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 37 38 19 5 1 1 0 75 6 117
2020 EN-04 34 39 24 2 0 0 0 73 2 41
2020 EN-05 37 34 14 9 3 3 0 74 12 35
2020 EN-06 33 44 11 11 0 0 0 78 11 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 40 8 3 0 1 1 88 3 118
2020 EN-04 36 55 7 2 0 0 0 90 2 42
2020 EN-05 43 40 11 3 0 3 0 85 3 35
2020 EN-06 61 28 0 6 0 0 6 94 6 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 65 24 5 0 0 5 1 95 0 118
2020 EN-04 57 36 2 0 0 5 0 98 0 42
2020 EN-05 66 20 9 0 0 6 0 91 0 35
2020 EN-06 83 17 0 0 0 0 0 100 0 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 62 28 9 0 0 1 1 91 0 117
2020 EN-04 55 29 12 0 0 2 2 88 0 42
2020 EN-05 59 32 9 0 0 0 0 91 0 34
2020 EN-06 67 33 0 0 0 0 0 100 0 18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 58 21 10 8 1 1 1 81 9 117
2020 EN-04 52 26 12 10 0 0 0 79 10 42
2020 EN-05 62 18 9 12 0 0 0 79 12 34
2020 EN-06 72 17 6 6 0 0 0 89 6 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 58 27 11 1 1 2 0 87 2 117
2020 EN-04 60 33 7 0 0 0 0 93 0 42
2020 EN-05 47 24 21 3 3 3 0 73 6 34
2020 EN-06 72 28 0 0 0 0 0 100 0 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 51 7 12 0 2 0 80 13 41
2020 EN-05 25 46 13 13 0 4 0 74 13 24
2019 EN 13 57 10 13 0 3 3 75 14 30
2019 EN-05 0 56 19 13 0 6 6 64 14 16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 98 2 42
2020 EN-05 96 4 25

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 24 37 17 12 10 0 0 61 22 41
2020 EN-05 21 33 21 17 8 0 0 54 25 24
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 6 94 117
2020 EN-04 7 93 41
2020 EN-05 11 89 35
2020 EN-06 0 100 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 8 92 115
2020 EN-04 8 93 40
2020 EN-05 14 86 35
2020 EN-06 0 100 18
2019 EN 12 88 112
2019 EN-04 19 81 42
2019 EN-05 7 93 28
2017 EN 8 92 107
2017 EN-06 0 100 15
2014 EN 5 95 116
2014 EN-03 0 100 22

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 77 23 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EN 50 30 0 10 10 0 0 80 20 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 32 8 0 3 3 3 88 3 118
2020 EN-04 48 33 10 0 5 0 5 85 5 42
2020 EN-05 57 20 14 0 3 3 3 82 3 35
2020 EN-06 56 44 0 0 0 0 0 100 0 18
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 15 67 18 0 82 18 119
2020 EN-04 14 64 21 0 82 18 42
2020 EN-05 20 60 20 0 75 25 35
2020 EN-06 17 56 28 0 77 23 18

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 44 56 18

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 11 33 0 22 22 0 11 50 50 18

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 11 39 6 11 33 0 0 50 44 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 14 13 4 1 2 12 80 6 119
2020 EN-04 45 17 17 7 0 0 14 72 8 42
2020 EN-05 51 14 14 3 3 3 11 77 7 35
2020 EN-06 72 6 17 0 0 0 6 82 0 18
2019 EN 41 19 15 9 5 2 9 68 16 108
2019 EN-04 31 21 21 10 8 3 8 57 20 39
2019 EN-05 50 14 14 7 4 4 7 72 12 28
2018 EN 35 19 18 7 10 1 11 61 19 113
2018 EN-03 26 37 16 5 5 5 5 71 12 19
2018 EN-04 26 17 24 12 5 0 17 51 20 42
2018 EN-05 41 21 14 3 14 0 7 67 19 29
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