2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	52	36	6	4	2	88	7	137
2020	CR-04	55	32	6	6	0	88	6	65
2020	CR-05	43	42	6	4	6	85	9	53

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	73	21	4	2	0	0	93	2	136
2020	CR-04	72	20	5	3	0	0	92	3	64
2020	CR-05	74	23	2	2	0	0	96	2	53
2017	CR	62	27	4	3	3	0	90	6	231
2017	CR-03	79	12	5	2	2	0	90	5	42
2017	CR-04	57	29	6	3	5	1	87	8	106
2017	CR-05	63	31	2	4	0	0	94	4	80
2014	CR	63	29	4	2	2	0	92	3	234
2014	CR-03	50	42	8	0	0	0	92	0	26
2014	CR-04	63	27	4	3	3	0	90	6	142
2014	CR-05	67	30	3	0	0	0	97	0	66

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	26	14	7	5	1	73	13	137
2020	CR-04	52	18	12	8	8	2	72	16	65
2020	CR-05	40	28	17	9	4	2	69	13	53
2019	CR	45	35	6	8	6	0	80	14	175
2019	CR-03	53	37	7	3	0	0	90	3	30
2019	CR-04	43	28	7	11	11	0	71	22	72
2019	CR-05	41	43	6	7	3	0	84	10	68
2017	CR	46	29	8	6	10	0	76	16	231
2017	CR-03	55	36	5	5	0	0	90	5	42
2017	CR-04	36	27	9	7	21	0	63	28	107
2017	CR-05	54	30	9	4	3	0	85	6	79
2014	CR	38	39	8	9	6	0	77	15	233
2014	CR-03	42	54	0	4	0	0	96	4	26
2014	CR-04	38	37	8	11	6	0	75	16	142
2014	CR-05	35	37	11	9	8	0	72	17	65

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	33	8	10	4	1	1	77	14	135
2020	CR-04	45	25	8	14	6	0	2	71	21	64
2020	CR-05	38	44	8	8	2	0	0	83	10	52
2019	CR	30	38	12	13	6	0	1	69	19	177
2019	CR-03	33	37	17	13	0	0	0	70	13	30
2019	CR-04	30	38	8	16	7	0	1	68	23	74
2019	CR-05	28	40	13	10	9	0	0	68	19	68
2018	CR	34	44	10	7	5	0	0	78	13	192
2018	CR-04	27	42	11	9	11	0	0	69	20	85
2018	CR-05	38	48	8	6	0	0	0	86	6	63
2017	CR	40	33	7	9	10	0	1	74	19	232
2017	CR-03	62	31	5	2	0	0	0	93	2	42
2017	CR-04	33	31	6	13	17	0	1	64	30	107
2017	CR-05	37	37	11	6	6	0	1	76	13	80
2014	CR	32	37	14	11	5	0	0	69	16	234
2014	CR-03	38	54	0	8	0	0	0	92	8	26
2014	CR-04	32	32	16	13	7	0	0	64	20	142
2014	CR-05	29	42	17	9	3	0	0	71	12	66

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	31	14	2	3	2	0	81	5	133
2020	CR-04	53	27	11	3	3	2	0	82	7	62
2020	CR-05	37	38	19	2	4	0	0	75	6	52
2019	CR	42	36	10	6	5	1	1	79	11	177
2019	CR-03	53	33	13	0	0	0	0	87	0	30
2019	CR-04	40	29	8	13	8	0	1	70	22	75
2019	CR-05	39	43	12	0	4	1	0	83	5	67
2017	CR	44	34	8	4	8	0	0	80	12	232
2017	CR-03	60	31	7	2	0	0	0	90	2	42
2017	CR-04	37	31	8	7	17	1	0	68	24	107
2017	CR-05	49	40	9	2	0	0	0	89	2	80
2014	CR	35	41	11	7	5	0	0	77	12	234
2014	CR-03	54	42	4	0	0	0	0	96	0	26
2014	CR-04	33	38	13	10	6	0	0	71	15	142
2014	CR-05	33	47	9	5	6	0	0	80	11	66

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	27	18	3	3	1	0	75	6	136
2020	CR-04	53	25	13	3	6	0	0	78	9	64
2020	CR-05	38	34	21	4	0	4	0	75	4	53
2019	CR	42	35	11	4	6	1	2	78	10	178
2019	CR-03	43	37	13	3	3	0	0	80	7	30
2019	CR-04	33	35	13	4	12	0	3	70	16	75
2019	CR-05	49	34	9	4	1	1	1	85	6	68
2018	CR	44	30	10	6	7	1	2	75	14	191
2018	CR-04	40	29	12	7	12	0	0	69	19	85
2018	CR-05	48	29	6	8	6	2	2	79	15	63
2017	CR	42	27	15	5	9	1	1	70	15	232
2017	CR-03	67	19	5	7	0	2	0	88	7	42
2017	CR-04	36	22	21	4	18	0	0	58	22	107
2017	CR-05	36	38	12	6	2	2	2	78	9	80
2014	CR	32	33	14	11	8	0	1	67	19	234
2014	CR-03	50	42	4	0	4	0	0	92	4	26
2014	CR-04	30	35	12	11	10	0	2	66	21	142
2014	CR-05	32	26	23	15	4	0	0	58	20	66

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	36	15	3	4	1	0	78	7	135
2020	CR-04	44	34	14	2	6	0	0	78	8	64
2020	CR-05	34	42	15	6	2	2	0	77	8	53
2019	CR	35	38	13	5	9	0	1	73	14	178
2019	CR-03	23	57	10	3	7	0	0	80	10	30
2019	CR-04	31	35	11	9	13	0	1	66	23	75
2019	CR-05	43	35	15	1	6	0	0	78	7	68
2018	CR	25	46	15	7	7	0	0	71	14	191
2018	CR-04	31	32	18	6	14	0	0	62	20	85
2018	CR-05	21	56	10	11	2	0	0	77	13	62
2017	CR	23	42	17	6	11	0	0	65	17	229
2017	CR-03	36	36	19	2	7	0	0	71	10	42
2017	CR-04	20	38	16	8	17	0	0	59	25	104
2017	CR-05	21	49	19	5	6	0	0	70	11	80
2014	CR	22	46	15	9	8	0	0	68	17	234
2014	CR-03	31	50	11	4	4	0	0	81	8	26
2014	CR-04	21	44	15	12	8	0	1	65	20	142
2014	CR-05	21	49	17	5	9	0	0	70	14	66

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	31	18	8	9	1	0	65	17	136
2020	CR-04	35	23	18	11	11	2	0	59	22	65
2020	CR-05	30	38	17	8	6	2	0	69	13	53
2019	CR	33	33	15	9	10	0	0	66	19	176
2019	CR-03	28	38	21	10	3	0	0	66	14	29
2019	CR-04	32	28	15	9	15	0	0	61	24	74
2019	CR-05	37	34	15	6	9	0	0	71	15	68
2018	CR	28	30	20	10	10	1	0	59	21	193
2018	CR-04	29	20	20	12	17	2	0	50	30	86
2018	CR-05	25	38	17	13	6	0	0	63	19	63
2017	CR	27	36	16	12	9	0	0	63	21	230
2017	CR-03	40	45	12	2	0	0	0	86	2	42
2017	CR-04	22	31	17	13	16	0	0	53	30	105
2017	CR-05	27	35	17	15	5	0	0	63	20	80
2014	CR	23	33	18	13	12	0	0	57	25	234
2014	CR-03	27	42	15	4	12	0	0	69	15	26
2014	CR-04	23	31	17	14	14	1	1	54	29	142
2014	CR-05	23	33	21	14	9	0	0	56	23	66

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	33	10	5	5	1	0	80	10	135
2020	CR-04	52	27	8	8	5	0	0	79	13	63
2020	CR-05	36	40	13	4	6	2	0	77	10	53
2019	CR	37	39	10	7	7	0	0	76	14	177
2019	CR-03	31	48	14	7	0	0	0	79	7	29
2019	CR-04	40	37	7	8	8	0	0	77	16	75
2019	CR-05	34	38	13	6	9	0	0	72	15	68
2018	CR	42	38	11	7	2	0	0	80	9	192
2018	CR-04	38	31	16	12	4	0	0	68	15	85
2018	CR-05	43	46	6	3	2	0	0	89	5	63
2017	CR	37	36	13	7	7	0	0	74	13	230
2017	CR-03	62	26	10	2	0	0	0	88	2	42
2017	CR-04	31	33	12	9	13	0	1	65	22	105
2017	CR-05	32	44	15	7	1	0	0	76	9	80

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	32	13	3	1	1	0	83	4	136
2020	CR-04	58	27	11	5	0	0	0	84	5	64
2020	CR-05	40	42	13	2	2	2	0	83	4	53
2019	CR	44	37	10	5	4	0	0	80	9	174
2019	CR-03	31	45	17	3	3	0	0	76	7	29
2019	CR-04	47	34	10	10	0	0	0	81	10	73
2019	CR-05	45	36	9	1	9	0	0	81	10	67
2018	CR	47	37	11	1	4	0	0	83	5	193
2018	CR-04	43	40	9	2	6	0	0	83	8	86
2018	CR-05	48	41	10	0	2	0	0	89	2	63
2017	CR	47	33	12	4	4	0	0	80	8	228
2017	CR-03	56	39	2	2	0	0	0	95	2	41
2017	CR-04	43	30	11	6	9	1	0	74	15	104
2017	CR-05	48	31	17	2	1	0	0	79	4	80
2014	CR	35	42	14	4	3	1	0	78	8	234
2014	CR-03	42	50	7	0	0	0	0	93	0	26
2014	CR-04	35	40	15	4	4	1	1	76	8	142
2014	CR-05	30	42	15	6	4	2	0	74	11	66

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	28	39	13	11	8	1	67	19	136
2020	CR-04	35	31	14	11	9	0	66	20	65
2020	CR-05	21	50	10	10	8	2	73	18	52
2019	CR	33	30	18	10	10	0	63	19	177
2019	CR-03	24	28	38	10	0	0	52	10	29
2019	CR-04	33	27	15	11	15	0	60	25	75
2019	CR-05	37	34	12	9	9	0	71	18	68
2018	CR	29	37	17	8	9	0	66	17	192
2018	CR-04	33	24	17	10	15	0	57	26	86
2018	CR-05	24	48	17	6	5	0	71	11	63
2017	CR	29	35	15	10	10	0	64	21	230
2017	CR-03	48	26	19	5	2	0	74	7	42
2017	CR-04	27	26	15	14	18	0	52	32	105
2017	CR-05	23	50	14	9	5	0	73	14	80

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	50	34	13	1	1	0	84	3	134
2020	CR-04	59	22	16	0	3	0	81	3	63
2020	CR-05	42	46	8	4	0	0	88	4	52
2019	CR	53	32	10	2	4	0	85	6	175
2019	CR-03	41	45	10	3	0	0	86	3	29
2019	CR-04	52	31	9	1	7	0	83	8	75
2019	CR-05	59	26	11	2	3	0	85	5	66
2018	CR	48	31	14	3	4	0	79	7	192
2018	CR-04	53	21	16	4	6	0	74	9	85
2018	CR-05	44	43	10	2	2	0	87	3	63
2017	CR	45	33	14	3	4	0	78	8	230
2017	CR-03	44	34	12	5	5	0	78	10	41
2017	CR-04	43	35	13	3	6	0	78	8	106
2017	CR-05	47	31	16	2	2	0	79	5	80
2014	CR	56	29	12	0	2	0	86	3	231
2014	CR-03	66	27	4	0	4	0	92	4	26
2014	CR-04	56	28	14	0	2	1	84	2	139
2014	CR-05	53	33	11	2	2	0	86	3	66

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	27	27	23	10	10	2	1	56	21	135
2020	CR-04	33	17	25	8	14	2	2	52	23	64
2020	CR-05	21	33	21	13	8	4	0	56	22	52
2019	CR	30	29	21	6	13	1	0	60	19	174
2019	CR-03	17	41	34	3	3	0	0	59	7	29
2019	CR-04	35	24	14	9	16	1	0	60	26	74
2019	CR-05	29	29	23	5	14	2	0	58	18	66
2018	CR	26	33	18	9	13	1	1	59	23	193
2018	CR-04	28	26	15	13	19	0	0	53	31	86
2018	CR-05	23	45	16	8	6	2	0	70	14	64
2017	CR	28	34	18	9	11	0	0	62	20	231
2017	CR-03	40	33	21	5	0	0	0	74	5	42
2017	CR-04	26	28	19	9	17	1	0	54	27	106
2017	CR-05	25	40	15	11	9	0	0	65	20	80
2014	CR	20	39	17	12	10	1	0	60	23	234
2014	CR-03	31	42	12	4	12	0	0	73	15	26
2014	CR-04	18	41	14	13	12	2	1	60	25	142
2014	CR-05	21	32	27	14	6	0	0	53	20	66

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	32	28	21	12	6	1	1	61	18	137
2020	CR-04	40	14	25	8	12	0	2	55	20	65
2020	CR-05	23	40	17	19	0	2	0	63	19	53
2019	CR	35	31	16	5	12	0	1	67	17	176
2019	CR-03	28	38	31	0	3	0	0	66	3	29
2019	CR-04	39	24	14	5	16	0	1	64	22	74
2019	CR-05	34	35	13	6	12	0	0	69	18	68
2018	CR	26	32	24	9	9	1	1	58	18	191
2018	CR-04	28	25	19	12	15	0	1	54	27	85
2018	CR-05	23	39	29	6	3	0	0	61	10	62
2017	CR	32	33	19	7	9	0	0	65	16	229
2017	CR-03	34	44	17	2	2	0	0	78	5	41
2017	CR-04	32	27	19	8	15	0	0	58	23	105
2017	CR-05	32	34	21	7	5	0	0	66	12	80
2014	CR	23	37	19	11	9	1	0	61	20	234
2014	CR-03	39	31	19	4	8	0	0	69	12	26
2014	CR-04	19	40	16	13	11	1	0	59	24	142
2014	CR-05	26	33	24	11	4	2	0	60	15	66

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	32	15	5	4	0	0	75	10	136
2020	CR-04	50	23	14	6	6	0	0	73	13	64
2020	CR-05	36	38	17	6	4	0	0	74	9	53
2019	CR	36	38	12	7	7	0	1	74	14	175
2019	CR-03	31	45	21	0	3	0	0	76	3	29
2019	CR-04	36	33	12	8	10	0	1	69	18	73
2019	CR-05	38	38	9	9	6	0	0	76	15	68
2018	CR	35	36	12	8	8	1	1	72	16	193
2018	CR-04	34	27	9	14	14	0	1	62	29	85
2018	CR-05	36	42	14	2	5	2	0	79	6	64
2017	CR	35	37	15	5	7	0	0	73	12	231
2017	CR-03	45	40	10	0	0	2	2	90	0	42
2017	CR-04	29	30	18	9	13	0	0	59	23	106
2017	CR-05	39	43	14	2	2	0	0	81	5	80
2014	CR	26	43	18	7	5	1	0	69	12	234
2014	CR-03	42	34	15	4	4	0	0	77	8	26
2014	CR-04	23	45	16	8	7	1	0	68	16	142
2014	CR-05	27	41	24	5	1	2	0	69	6	66

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	35	8	4	2	0	0	86	6	137
2020	CR-04	54	32	6	3	5	0	0	86	8	65
2020	CR-05	45	42	8	6	0	0	0	87	6	53
2019	CR	44	34	11	2	7	0	1	79	10	176
2019	CR-03	47	37	13	0	3	0	0	83	3	30
2019	CR-04	34	37	11	4	12	0	1	72	17	73
2019	CR-05	54	28	12	1	4	0	0	82	6	68
2018	CR	38	38	13	6	4	0	1	76	10	194
2018	CR-04	44	26	13	9	7	0	1	71	16	86
2018	CR-05	31	50	13	3	3	0	0	81	6	64
2017	CR	35	41	9	6	9	0	0	76	15	231
2017	CR-03	50	33	2	7	7	0	0	83	14	42
2017	CR-04	33	38	9	5	14	1	0	71	19	106
2017	CR-05	29	50	13	5	4	0	0	79	9	80
2014	CR	33	40	16	5	5	1	0	74	10	233
2014	CR-03	54	27	12	4	4	0	0	81	8	26
2014	CR-04	33	41	13	4	7	1	0	75	11	141
2014	CR-05	27	41	24	6	1	0	0	68	8	66

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	56	26	13	2	1	1	0	84	4	136
2020	CR-04	55	33	9	0	2	2	0	89	2	64
2020	CR-05	53	21	17	6	2	2	0	75	8	53
2019	CR	57	26	13	3	1	0	0	84	3	178
2019	CR-03	77	17	3	3	0	0	0	93	3	30
2019	CR-04	56	24	16	3	1	0	0	80	4	75
2019	CR-05	49	34	15	3	0	0	0	82	3	68
2018	CR	61	23	11	4	2	0	0	84	6	194
2018	CR-04	63	20	9	6	2	0	0	83	8	86
2018	CR-05	52	28	14	3	3	0	0	80	6	64
2017	CR	56	29	8	4	1	0	1	86	5	232
2017	CR-03	79	21	0	0	0	0	0	100	0	42
2017	CR-04	54	25	8	8	2	1	2	82	10	107
2017	CR-05	44	40	12	2	0	0	1	85	3	80
2014	CR	53	31	11	3	2	0	0	84	5	234
2014	CR-03	73	12	8	4	4	0	0	85	8	26
2014	CR-04	52	35	10	1	1	0	1	87	3	142
2014	CR-05	47	30	15	5	3	0	0	77	8	66

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	5	20	35	18	18	1	3	38	26	136
2020	CR-04	6	22	30	19	19	2	3	39	30	64
2020	CR-05	6	15	42	19	17	0	2	37	21	53
2019	CR	11	27	27	21	13	1	1	35	38	177
2019	CR-03	0	10	31	34	21	0	3	57	11	29
2019	CR-04	15	21	27	23	15	0	0	37	36	75
2019	CR-05	12	41	26	13	6	1	0	19	54	68
2018	CR	8	20	28	24	14	1	6	40	30	194
2018	CR-04	9	17	26	26	17	0	5	45	28	86
2018	CR-05	9	25	34	22	8	0	2	30	35	64
2017	CR	13	13	24	26	14	1	7	44	29	231
2017	CR-03	0	5	24	31	24	0	17	66	6	42
2017	CR-04	21	11	21	26	13	1	7	43	35	106
2017	CR-05	11	21	30	20	11	2	4	33	35	80
2014	CR	9	21	39	16	7	1	6	25	33	234
2014	CR-03	4	8	42	7	12	4	23	26	16	26
2014	CR-04	10	25	32	21	8	1	3	31	36	142
2014	CR-05	11	20	53	8	5	0	5	13	32	66

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	4	15	22	25	24	7	4	55	21	134
2020	CR-04	5	19	15	21	26	6	8	55	28	62
2020	CR-05	4	11	30	28	21	6	0	52	16	53
2019	CR	11	20	19	23	18	6	3	45	34	175
2019	CR-03	0	10	17	38	24	7	3	69	12	29
2019	CR-04	14	21	18	19	22	3	4	44	37	73
2019	CR-05	13	25	21	22	10	7	1	35	42	68
2018	CR	8	16	20	27	19	4	6	51	26	193
2018	CR-04	10	23	14	22	21	3	6	47	37	86
2018	CR-05	6	14	30	29	16	2	3	47	22	63
2017	CR	11	9	18	26	25	4	8	58	22	230
2017	CR-03	2	0	7	27	41	2	20	88	3	41
2017	CR-04	19	14	17	23	20	2	6	46	36	106
2017	CR-05	5	6	25	30	24	6	4	59	12	80
2014	CR	9	18	28	23	11	3	8	38	30	233
2014	CR-03	0	8	31	19	15	0	27	48	11	26
2014	CR-04	12	19	24	24	13	5	3	40	34	141
2014	CR-05	6	18	35	21	6	2	12	32	28	66

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	4	12	26	27	16	8	7	50	19	135
2020	CR-04	5	17	25	22	16	3	13	44	26	64
2020	CR-05	4	8	27	35	17	8	2	57	13	52
2019	CR	11	21	23	22	13	6	5	38	36	175
2019	CR-03	3	17	21	28	21	7	3	54	23	29
2019	CR-04	14	20	23	19	16	3	5	38	37	74
2019	CR-05	13	21	24	22	4	9	6	32	40	67
2018	CR	15	17	21	21	17	5	5	42	34	193
2018	CR-04	21	19	17	19	19	2	3	40	42	86
2018	CR-05	8	21	30	24	13	3	2	38	30	63
2017	CR	13	15	21	21	18	3	9	45	31	230
2017	CR-03	0	7	15	24	29	10	15	71	10	41
2017	CR-04	23	17	16	20	14	1	9	38	44	106
2017	CR-05	6	16	32	21	17	2	5	41	24	80
2014	CR	11	26	31	13	8	4	6	24	42	233
2014	CR-03	0	19	19	19	12	4	27	45	27	26
2014	CR-04	13	25	34	13	7	4	3	22	42	141
2014	CR-05	11	30	29	12	8	5	6	22	46	66

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	2	11	20	32	27	4	4	63	15	133
2020	CR-04	0	9	19	34	30	2	6	69	10	64
2020	CR-05	6	17	23	25	23	4	2	51	24	52
2019	CR	3	9	22	36	23	3	3	63	13	176
2019	CR-03	0	3	10	28	48	7	3	85	4	29
2019	CR-04	7	8	19	34	28	1	3	65	15	74
2019	CR-05	1	13	31	38	9	4	3	51	16	68
2018	CR	4	8	22	34	23	3	6	63	13	192
2018	CR-04	5	12	15	34	27	2	6	66	18	86
2018	CR-05	6	8	37	29	19	0	2	48	15	63
2017	CR	8	4	19	31	28	3	7	66	13	230
2017	CR-03	2	0	5	22	51	7	12	91	3	41
2017	CR-04	14	5	20	31	24	1	6	58	20	106
2017	CR-05	2	5	25	36	24	4	4	65	8	80
2014	CR	4	13	29	26	16	4	9	48	19	231
2014	CR-03	0	8	15	23	23	8	23	67	11	26
2014	CR-04	3	15	26	30	16	4	7	51	20	140
2014	CR-05	9	9	40	18	12	3	8	35	21	65

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	10	25	28	27	1	4	57	16	135
2020	CR-04	5	13	22	28	25	0	8	58	19	64
2020	CR-05	10	10	27	25	27	2	0	53	20	52
2019	CR	10	16	20	24	23	2	6	50	28	177
2019	CR-03	7	3	10	21	41	7	10	75	13	29
2019	CR-04	15	11	24	24	20	0	7	47	27	75
2019	CR-05	7	28	19	24	16	3	3	42	38	68
2018	CR	8	11	24	22	26	2	7	52	21	194
2018	CR-04	12	14	29	15	26	2	2	43	27	86
2018	CR-05	6	13	23	33	22	0	3	56	19	64
2017	CR	11	12	17	25	24	2	9	55	26	230
2017	CR-03	0	0	12	29	37	0	22	84	0	41
2017	CR-04	19	18	19	21	16	4	5	40	40	107
2017	CR-05	8	10	16	29	29	0	8	63	19	79
2014	CR	12	20	24	21	15	1	6	39	35	233
2014	CR-03	4	8	19	15	35	0	19	62	14	26
2014	CR-04	14	19	25	21	14	2	4	38	35	141
2014	CR-05	12	26	24	21	9	0	8	33	41	66

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	8	15	25	17	22	8	5	44	27	133
2020	CR-04	5	17	21	17	24	5	11	49	26	63
2020	CR-05	16	12	25	16	20	12	0	40	31	51
2019	CR	17	20	25	16	14	5	3	33	40	177
2019	CR-03	7	10	20	17	30	10	7	56	20	30
2019	CR-04	20	17	28	19	12	1	3	32	39	75
2019	CR-05	19	27	24	13	9	6	1	24	50	67
2018	CR	14	22	22	14	18	4	6	36	39	192
2018	CR-04	15	27	19	14	20	1	2	36	44	84
2018	CR-05	16	17	28	14	16	6	3	33	36	64
2017	CR	14	13	19	20	18	6	9	45	33	230
2017	CR-03	0	5	10	22	34	10	20	79	7	41
2017	CR-04	23	21	20	16	13	1	7	32	47	106
2017	CR-05	11	9	24	25	15	10	6	48	24	80
2014	CR	10	19	23	19	19	4	6	42	33	231
2014	CR-03	4	16	20	12	24	8	16	48	26	25
2014	CR-04	11	22	23	17	18	4	4	38	36	140
2014	CR-05	9	15	23	24	20	3	6	48	27	66

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	4	11	25	23	23	9	4	53	18	134
2020	CR-04	6	11	16	25	28	8	6	62	20	64
2020	CR-05	4	12	35	24	16	6	4	43	17	51
2019	CR	8	15	30	22	16	5	5	42	25	177
2019	CR-03	3	3	31	21	24	3	14	54	8	29
2019	CR-04	11	16	32	19	16	1	5	37	29	75
2019	CR-05	7	16	28	26	13	9	0	44	26	68
2018	CR	11	12	25	27	17	3	5	48	25	194
2018	CR-04	15	13	24	27	16	2	2	45	29	86
2018	CR-05	6	16	33	30	13	2	2	44	23	64
2017	CR	11	13	21	21	20	4	10	47	28	230
2017	CR-03	0	2	15	17	39	7	20	77	3	41
2017	CR-04	21	16	14	20	17	3	9	42	42	106
2017	CR-05	5	15	35	25	12	4	4	41	21	80
2014	CR	10	18	30	16	13	6	6	33	33	233
2014	CR-03	0	11	27	4	31	8	19	48	15	26
2014	CR-04	13	22	24	20	12	7	3	35	38	141
2014	CR-05	9	14	44	12	9	5	8	24	26	66

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	19	21	21	26	3	3	50	27	135
2020	CR-04	6	6	20	23	34	3	6	64	14	64
2020	CR-05	10	33	25	17	15	0	0	33	42	52
2019	CR	9	14	27	24	18	3	5	46	25	176
2019	CR-03	0	14	24	31	28	3	0	61	14	29
2019	CR-04	9	13	28	25	16	1	7	45	25	75
2019	CR-05	12	16	27	22	13	4	4	39	31	67

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	25	31	24	7	4	4	4	61	12	136
2020	CR-04	32	25	28	5	6	2	3	60	11	65
2020	CR-05	19	34	17	9	4	9	8	64	16	53
2019	CR	26	33	15	11	8	2	4	64	20	178
2019	CR-03	30	27	17	17	3	0	7	61	21	30
2019	CR-04	20	35	17	11	12	0	5	58	24	75
2019	CR-05	31	32	13	9	6	6	3	69	16	68
2018	CR	18	29	24	12	10	4	2	50	24	189
2018	CR-04	18	25	22	16	15	2	1	44	33	85
2018	CR-05	13	40	26	8	5	6	2	58	14	62
2017	CR	29	32	14	7	12	3	3	65	20	232
2017	CR-03	31	38	12	5	7	5	2	74	13	42
2017	CR-04	23	30	15	7	21	1	3	55	29	107
2017	CR-05	37	29	14	7	4	5	4	73	12	80
2014	CR	23	28	27	12	8	1	1	52	21	233
2014	CR-03	23	46	12	8	8	0	4	72	16	26
2014	CR-04	21	25	29	13	11	1	1	47	24	141
2014	CR-05	26	29	29	12	3	0	2	55	15	66

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	28	9	10	7	2	0	73	17	137
2020	CR-04	45	25	8	14	9	0	0	69	23	65
2020	CR-05	43	26	11	9	4	6	0	74	14	53
2019	CR	45	26	12	6	10	2	1	72	16	178
2019	CR-03	40	30	17	3	7	3	0	72	10	30
2019	CR-04	39	25	12	7	15	1	1	66	22	75
2019	CR-05	53	24	10	6	6	1	0	78	12	68
2018	CR	36	36	9	7	10	1	1	72	18	191
2018	CR-04	28	34	9	13	14	0	1	63	27	85
2018	CR-05	46	32	11	3	8	0	0	78	11	63
2017	CR	44	25	10	8	12	0	0	69	20	231
2017	CR-03	54	24	10	10	2	0	0	78	12	41
2017	CR-04	37	21	11	10	21	0	0	58	31	107
2017	CR-05	49	30	9	5	6	1	0	80	11	80
2014	CR	33	32	15	10	8	2	0	66	18	234
2014	CR-03	34	46	8	4	4	4	0	84	8	26
2014	CR-04	34	31	15	9	10	1	0	66	19	142
2014	CR-05	32	27	20	14	4	3	0	61	19	66

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	50	31	9	7	3	1	81	10	137
2020	CR-04	49	28	12	8	3	0	77	11	65
2020	CR-05	53	30	2	8	4	4	86	12	53
2019	CR	44	33	11	5	7	0	76	12	178
2019	CR-03	33	33	27	3	3	0	67	7	30
2019	CR-04	39	36	8	4	13	0	75	17	75
2019	CR-05	51	29	9	7	3	0	81	10	68
2018	CR	42	33	7	12	6	1	76	17	191
2018	CR-04	39	29	8	16	7	0	68	24	85
2018	CR-05	48	35	6	6	2	3	85	8	63
2017	CR	39	35	10	6	9	0	74	16	232
2017	CR-03	36	43	14	5	2	0	79	7	42
2017	CR-04	36	29	11	7	16	0	65	23	107
2017	CR-05	46	36	6	5	5	1	84	10	80
2014	CR	24	43	16	8	8	0	68	16	234
2014	CR-03	31	46	19	0	4	0	77	4	26
2014	CR-04	23	42	13	10	11	0	66	21	142
2014	CR-05	24	44	21	8	3	0	68	11	66

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	32	17	5	5	3	1	72	11	136
2020	CR-04	39	25	16	6	9	3	2	67	16	64
2020	CR-05	36	34	17	6	2	4	2	74	8	53
2019	CR	39	31	18	3	6	1	2	72	10	178
2019	CR-03	37	30	20	3	3	3	3	71	7	30
2019	CR-04	31	37	17	3	11	0	1	69	14	75
2019	CR-05	44	28	19	4	3	0	1	73	7	68
2018	CR	33	31	23	5	4	3	1	67	9	189
2018	CR-04	33	28	25	9	5	0	0	61	14	85
2018	CR-05	35	39	18	0	2	5	2	79	2	62

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	23	18	7	6	7	7	66	14	137
2020	CR-04	34	20	18	6	9	5	8	61	18	65
2020	CR-05	38	21	17	6	4	8	8	69	11	53

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	21	24	7	5	6	8	59	14	136
2020	CR-04	29	15	28	8	8	5	8	51	18	65
2020	CR-05	33	25	17	4	4	10	8	70	9	52
2019	CR	32	31	21	5	3	3	5	68	9	177
2019	CR-03	30	23	30	7	0	0	10	59	7	30
2019	CR-04	29	28	21	7	7	3	5	62	14	75
2019	CR-05	36	37	16	3	0	6	1	79	3	67

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	26	18	6	6	1	1	69	12	136
2020	CR-04	47	27	14	3	9	0	0	73	13	64
2020	CR-05	43	26	15	8	4	2	2	73	12	53
2019	CR	41	30	11	9	6	1	2	73	16	177
2019	CR-03	43	17	23	10	3	0	3	62	14	30
2019	CR-04	39	32	11	8	8	0	1	73	16	74
2019	CR-05	43	32	7	10	4	1	1	77	15	68
2018	CR	38	37	13	6	4	1	1	76	10	191
2018	CR-04	36	36	9	8	8	0	1	74	17	85
2018	CR-05	43	40	11	3	2	2	0	84	5	63
2017	CR	43	28	16	6	6	0	1	71	12	232
2017	CR-03	52	31	14	0	2	0	0	83	2	42
2017	CR-04	43	23	17	7	9	0	1	66	17	107
2017	CR-05	38	32	16	9	2	1	1	72	11	80
2014	CR	37	37	13	8	4	1	0	74	12	234
2014	CR-03	42	50	4	0	0	4	0	96	0	26
2014	CR-04	37	33	13	11	6	0	1	70	17	142
2014	CR-05	35	39	18	5	1	2	0	75	6	66

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	26	22	4	6	7	66	10	137
2020	CR-04	37	26	18	2	12	5	66	15	65
2020	CR-05	36	26	19	8	0	11	70	9	53

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	30	18	5	2	2	1	74	8	137
2020	CR-04	43	34	14	5	5	0	0	77	9	65
2020	CR-05	43	25	21	4	0	6	2	73	4	53
2019	CR	41	33	13	8	5	0	1	74	13	177
2019	CR-03	38	24	21	14	3	0	0	62	17	29
2019	CR-04	33	40	11	9	5	0	1	74	15	75
2019	CR-05	50	29	13	4	3	0	0	79	7	68
2018	CR	45	28	12	7	5	1	2	75	13	191
2018	CR-04	38	27	12	11	10	0	2	67	21	84
2018	CR-05	52	27	14	3	2	0	2	81	5	63
2017	CR	43	32	12	6	6	1	0	76	12	231
2017	CR-03	50	38	5	5	0	2	0	90	5	42
2017	CR-04	42	23	15	9	10	1	0	66	19	106
2017	CR-05	41	39	12	2	4	0	1	81	6	80
2014	CR	35	39	10	9	6	0	0	75	15	233
2014	CR-03	34	46	12	4	0	4	0	84	4	26
2014	CR-04	35	38	9	10	7	0	1	74	17	141
2014	CR-05	36	36	12	9	6	0	0	73	15	66

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	43	57	136
2020	CR-04	41	59	64
2020	CR-05	49	51	53

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	16	17	6	6	2	8	68	13	137
2020	CR-04	38	15	17	5	12	0	12	61	19	65
2020	CR-05	55	11	17	8	0	4	6	73	8	53

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	24	16	3	4	1	1	76	7	137
2020	CR-04	52	22	12	3	8	2	2	76	11	65
2020	CR-05	51	26	17	4	2	0	0	77	6	53
2019	CR	49	28	14	6	4	0	0	77	10	177
2019	CR-03	53	13	27	7	0	0	0	67	7	30
2019	CR-04	41	35	8	9	7	0	0	76	16	74
2019	CR-05	57	24	15	1	3	0	0	81	4	68
2018	CR	45	32	13	6	3	1	1	78	9	191
2018	CR-04	39	32	13	9	5	1	1	72	14	85
2018	CR-05	50	29	15	3	3	0	0	79	6	62
2017	CR	50	29	9	4	6	0	0	80	11	232
2017	CR-03	60	29	10	2	0	0	0	88	2	42
2017	CR-04	48	24	10	5	12	0	1	73	17	107
2017	CR-05	46	37	9	5	2	0	0	84	7	80
2014	CR	41	36	11	6	4	1	0	78	11	233
2014	CR-03	50	42	4	0	0	4	0	96	0	26
2014	CR-04	38	35	12	8	6	0	1	74	14	141
2014	CR-05	44	36	11	5	3	2	0	82	8	66

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	26	21	5	1	12	0	69	7	137
2020	CR-04	31	26	20	11	3	9	0	63	15	65
2020	CR-05	38	26	21	0	0	15	0	76	0	53
2019	CR	31	29	13	11	5	10	1	68	18	177
2019	CR-03	37	27	17	3	0	17	0	76	4	30
2019	CR-04	27	28	9	17	8	8	3	61	28	75
2019	CR-05	31	31	16	7	4	9	0	69	13	67
2018	CR	32	33	17	7	6	6	0	69	13	193
2018	CR-04	28	32	16	11	8	5	0	63	20	85
2018	CR-05	30	38	19	5	3	6	0	72	8	64
2017	CR	31	28	18	7	10	5	1	63	18	231
2017	CR-03	41	34	10	2	2	7	2	84	5	41
2017	CR-04	25	22	19	9	19	5	1	51	30	107
2017	CR-05	34	31	22	5	2	5	0	69	8	80
2014	CR	19	36	19	11	5	10	0	61	18	233
2014	CR-03	19	31	19	12	0	19	0	62	14	26
2014	CR-04	23	35	19	10	6	6	1	62	17	141
2014	CR-05	11	38	20	14	3	15	0	57	20	66

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	28	19	7	4	8	0	67	12	137
2020	CR-04	35	28	15	11	8	3	0	65	19	65
2020	CR-05	32	26	23	2	2	15	0	69	4	53
2019	CR	28	30	20	8	9	3	1	61	18	178
2019	CR-03	27	30	37	7	0	0	0	57	7	30
2019	CR-04	27	28	17	9	13	3	3	58	24	75
2019	CR-05	28	34	18	9	9	3	0	64	18	68
2018	CR	29	33	15	9	11	4	1	64	21	193
2018	CR-04	28	24	15	14	16	1	1	54	31	86
2018	CR-05	27	39	17	5	8	5	0	69	13	64
2017	CR	33	24	18	8	12	4	1	60	21	232
2017	CR-03	45	24	14	5	2	7	2	76	8	42
2017	CR-04	28	16	21	11	22	2	1	45	34	107
2017	CR-05	33	35	17	4	6	5	0	71	10	80
2014	CR	21	33	19	14	7	5	0	58	23	233
2014	CR-03	38	35	8	12	0	8	0	79	13	26
2014	CR-04	22	35	17	13	9	3	1	59	23	141
2014	CR-05	14	30	26	17	6	8	0	48	25	66

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	31	24	25	10	2	9	0	60	13	134
2020	CR-04	36	20	25	9	5	5	0	59	15	64
2020	CR-05	27	27	21	10	0	15	0	64	11	52
2019	CR	26	23	24	11	8	7	1	53	21	178
2019	CR-03	23	20	37	3	7	10	0	48	11	30
2019	CR-04	27	20	23	13	9	5	3	51	25	75
2019	CR-05	24	28	22	12	9	6	0	55	22	68
2018	CR	24	31	20	9	11	4	1	57	22	193
2018	CR-04	27	16	19	14	17	5	2	46	34	86
2018	CR-05	19	46	17	5	8	5	0	68	13	63
2017	CR	28	23	20	10	12	7	1	55	23	232
2017	CR-03	43	21	12	5	2	14	2	77	9	42
2017	CR-04	21	18	22	13	21	4	1	40	36	107
2017	CR-05	29	30	21	7	4	9	0	64	12	80
2014	CR	17	28	27	15	6	7	0	48	23	233
2014	CR-03	31	27	15	15	0	12	0	65	17	26
2014	CR-04	16	32	23	16	6	6	1	51	24	141
2014	CR-05	14	18	39	14	8	8	0	34	23	66

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	31	30	21	7	5	5	0	65	13	137
2020	CR-04	35	28	18	8	8	3	0	65	16	65
2020	CR-05	25	36	23	6	4	8	0	65	10	53
2019	CR	24	30	20	11	10	5	1	57	22	177
2019	CR-03	20	37	23	7	3	10	0	63	11	30
2019	CR-04	23	28	17	16	12	3	1	53	29	75
2019	CR-05	25	30	22	9	10	3	0	57	20	67
2018	CR	23	30	18	11	13	4	1	56	25	192
2018	CR-03	41	28	18	5	3	5	0	73	8	39
2018	CR-04	20	21	15	14	22	5	2	44	39	85
2018	CR-05	19	41	22	11	6	2	0	60	17	64
2017	CR	27	29	15	10	13	5	1	60	25	231
2017	CR-03	45	24	7	14	2	5	2	74	18	42
2017	CR-04	21	23	18	11	24	2	1	45	37	107
2017	CR-05	28	38	15	8	4	8	0	71	12	79
2014	CR	17	32	27	10	11	3	0	50	22	233
2014	CR-03	27	31	23	12	4	4	0	60	16	26
2014	CR-04	17	33	24	12	11	3	0	52	23	141
2014	CR-05	12	30	35	6	15	2	0	43	21	66

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	20	7	1	1	4	1	90	2	137
2020	CR-04	58	23	11	2	2	5	0	85	3	65
2020	CR-05	70	21	4	2	0	2	2	94	2	53
2019	CR	60	20	11	4	1	3	0	83	6	178
2019	CR-03	67	17	7	3	0	7	0	89	4	30
2019	CR-04	48	24	17	5	3	3	0	74	8	75
2019	CR-05	71	19	6	3	0	1	0	91	3	68

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	34	22	2	1	5	0	73	4	137
2020	CR-04	40	26	28	2	3	2	0	67	5	65
2020	CR-05	34	40	13	4	0	9	0	81	4	53
2019	CR	34	34	17	6	4	2	2	71	11	178
2019	CR-03	53	20	20	3	0	3	0	76	3	30
2019	CR-04	31	32	17	9	5	1	4	66	15	75
2019	CR-05	29	44	15	4	4	3	0	76	9	68
2018	CR	22	41	23	7	3	3	1	66	10	193
2018	CR-04	21	35	24	13	3	2	1	58	17	86
2018	CR-05	25	39	27	5	2	3	0	66	6	64
2017	CR	34	35	19	6	5	1	0	70	11	232
2017	CR-03	45	38	10	5	0	0	2	85	5	42
2017	CR-04	28	26	26	10	9	0	0	54	20	107
2017	CR-05	36	45	14	0	1	4	0	84	1	80
2014	CR	26	43	21	6	3	2	0	70	8	234
2014	CR-03	34	39	12	4	4	8	0	79	8	26
2014	CR-04	24	44	23	6	2	1	0	69	8	142
2014	CR-05	26	42	21	6	3	2	0	69	9	66

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	31	33	26	4	3	2	1	65	8	137
2020	CR-04	38	22	28	3	5	3	2	63	8	65
2020	CR-05	21	45	25	6	2	2	0	67	8	53
2019	CR	20	31	28	9	7	2	2	54	17	178
2019	CR-03	23	27	37	3	3	3	3	54	7	30
2019	CR-04	19	28	25	15	8	1	4	49	24	75
2019	CR-05	21	35	26	6	9	3	0	58	15	68

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	27	36	12	12	7	4	2	67	20	135
2020	CR-04	34	27	13	14	9	2	2	63	24	64
2020	CR-05	19	46	15	8	6	4	2	69	14	52
2019	CR	26	30	17	8	10	5	3	62	20	178
2019	CR-03	23	33	27	7	3	7	0	61	11	30
2019	CR-04	23	28	13	11	15	4	7	57	28	75
2019	CR-05	31	31	18	7	7	6	0	66	16	68
2018	CR	21	38	17	9	6	7	1	65	17	193
2018	CR-04	23	28	21	9	9	8	1	56	21	86
2018	CR-05	17	52	11	8	2	10	0	77	11	63
2017	CR	31	31	14	8	10	6	1	66	19	232
2017	CR-03	38	31	12	0	2	14	2	83	3	42
2017	CR-04	32	24	15	9	17	2	1	58	27	107
2017	CR-05	26	38	15	9	5	6	1	69	15	80
2014	CR	25	39	19	7	5	4	1	67	12	233
2014	CR-03	36	40	12	0	0	8	4	86	0	25
2014	CR-04	20	43	18	8	6	4	1	66	15	142
2014	CR-05	30	30	26	6	3	5	0	64	9	66

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	30	19	7	3	4	0	71	10	135
2020	CR-04	37	33	16	8	5	2	0	71	13	63
2020	CR-05	43	25	19	8	2	4	0	71	10	53
2019	CR	30	33	19	7	6	4	1	66	14	178
2019	CR-03	33	27	27	7	3	3	0	62	10	30
2019	CR-04	31	25	17	9	9	5	3	61	20	75
2019	CR-05	26	46	15	6	4	3	0	74	11	68
2018	CR	24	41	22	6	4	3	1	68	10	190
2018	CR-04	25	32	27	7	6	1	1	59	13	84
2018	CR-05	22	50	17	6	2	3	0	74	8	64

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	24	19	19	13	10	14	1	50	27	135
2020	CR-04	27	14	19	13	16	11	0	46	32	63
2020	CR-05	21	25	17	15	6	15	2	55	25	53
2019	CR	22	20	20	12	13	10	3	48	29	178
2019	CR-03	27	13	23	10	13	13	0	46	27	30
2019	CR-04	20	15	20	15	20	5	5	39	39	75
2019	CR-05	18	31	18	10	7	15	1	58	21	68
2018	CR	17	23	21	16	8	11	5	48	28	193
2018	CR-04	17	21	19	26	8	7	2	42	37	86
2018	CR-05	17	27	17	5	10	17	6	58	19	63
2017	CR	20	16	20	13	17	10	4	42	35	230
2017	CR-03	29	22	10	7	12	12	7	64	24	41
2017	CR-04	17	9	24	11	26	8	5	30	43	106
2017	CR-05	21	21	18	18	9	12	1	49	31	80
2014	CR	14	24	20	16	15	7	4	43	35	234
2014	CR-03	19	34	23	8	8	8	0	58	17	26
2014	CR-04	11	22	20	18	18	8	4	37	40	142
2014	CR-05	17	26	17	17	14	6	5	47	34	66

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	31	23	26	6	7	6	1	58	14	134
2020	CR-04	35	16	27	6	11	3	2	53	18	63
2020	CR-05	25	29	25	8	6	8	0	58	15	52
2019	CR	24	31	19	10	12	3	2	58	23	176
2019	CR-03	31	21	31	10	0	7	0	56	11	29
2019	CR-04	19	32	16	11	19	0	4	53	31	75
2019	CR-05	24	36	16	9	10	4	0	63	20	67
2018	CR	24	31	24	8	9	3	1	58	17	193
2018	CR-04	20	24	27	9	15	3	1	46	26	86
2018	CR-05	35	29	22	8	3	3	0	66	11	63
2017	CR	31	30	18	8	10	3	1	63	18	231
2017	CR-03	48	19	17	7	5	2	2	70	13	42
2017	CR-04	23	30	17	11	16	2	1	54	28	106
2017	CR-05	34	34	17	4	5	5	1	72	9	80
2014	CR	22	34	20	9	11	3	1	59	20	234
2014	CR-03	31	35	15	8	8	4	0	68	16	26
2014	CR-04	20	37	17	11	12	3	1	58	24	142
2014	CR-05	24	29	29	5	9	5	0	56	14	66

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	26	20	19	13	15	6	1	50	30	137
2020	CR-04	29	15	17	14	17	5	3	48	33	65
2020	CR-05	25	25	21	9	13	8	0	53	24	53
2019	CR	21	24	18	13	20	2	2	47	34	177
2019	CR-03	27	17	27	10	13	7	0	46	25	30
2019	CR-04	14	26	16	11	30	0	4	41	42	74
2019	CR-05	25	28	16	16	13	1	0	54	30	68
2018	CR	17	26	20	13	19	3	3	45	34	192
2018	CR-04	14	22	20	12	25	2	5	39	39	85
2018	CR-05	20	23	25	14	14	3	0	45	29	64
2017	CR	22	19	17	14	19	4	4	45	36	231
2017	CR-03	33	17	12	14	10	5	10	58	28	42
2017	CR-04	16	19	14	15	29	3	4	37	47	106
2017	CR-05	24	20	24	12	11	6	2	48	26	80
2014	CR	11	21	20	15	26	5	2	34	44	234
2014	CR-03	15	27	19	15	15	8	0	46	33	26
2014	CR-04	9	24	17	13	30	5	2	36	46	142
2014	CR-05	14	12	27	18	23	3	3	27	44	66

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	21	15	4	0	1	4	80	5	137
2020	CR-04	51	29	14	2	0	0	5	84	2	65
2020	CR-05	55	13	17	9	0	0	6	72	10	53
2019	CR	59	18	10	3	2	2	6	83	6	176
2019	CR-03	53	23	13	3	0	3	3	82	4	30
2019	CR-04	51	20	9	4	3	3	9	82	8	74
2019	CR-05	67	15	9	1	3	0	4	86	5	67

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	26	14	2	3	4	7	79	6	137
2020	CR-04	45	23	15	3	3	3	8	76	7	65
2020	CR-05	45	26	17	2	4	0	6	76	6	53
2019	CR	44	19	12	8	6	5	6	71	15	177
2019	CR-03	47	20	13	7	0	10	3	77	8	30
2019	CR-04	44	16	11	11	8	1	9	67	21	75
2019	CR-05	40	22	15	6	6	7	3	70	13	67

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	13	5	3	4	4	5	87	7	136
2020	CR-04	62	15	6	3	6	3	5	83	10	65
2020	CR-05	66	13	4	4	2	4	8	89	6	53
2019	CR	63	9	9	5	4	6	5	80	10	176
2019	CR-03	60	13	13	7	0	7	0	79	7	30
2019	CR-04	52	12	11	7	8	1	9	72	16	75
2019	CR-05	74	5	5	3	2	11	2	90	5	66

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	61	17	9	2	1	3	7	86	4	136
2020	CR-04	57	22	11	3	0	2	6	85	3	65
2020	CR-05	62	11	9	2	4	2	9	83	6	53
2019	CR	70	7	7	3	1	5	7	88	4	177
2019	CR-03	70	3	13	3	0	7	3	81	4	30
2019	CR-04	65	11	7	4	1	4	8	86	6	74
2019	CR-05	74	6	4	3	0	6	7	92	3	68

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	26	21	28	7	5	10	1	54	14	135
2020	CR-04	27	16	33	5	11	8	0	47	17	63
2020	CR-05	26	25	23	11	0	13	2	60	13	53
2019	CR	21	33	28	6	8	4	1	56	15	178
2019	CR-03	20	33	40	7	0	0	0	53	7	30
2019	CR-04	20	27	32	7	11	3	1	49	18	75
2019	CR-05	21	41	18	6	9	6	0	66	16	68
2018	CR	15	33	26	8	7	9	2	53	17	193
2018	CR-04	16	28	24	13	11	6	2	49	26	85
2018	CR-05	14	31	30	6	6	13	0	52	14	64
2017	CR	22	30	19	11	10	6	2	57	23	231
2017	CR-03	38	26	17	2	2	7	7	75	6	42
2017	CR-04	19	30	12	16	18	4	2	52	36	107
2017	CR-05	19	33	26	10	4	8	0	56	15	79

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	29	19	7	4	3	0	70	11	136
2020	CR-04	40	25	22	9	5	0	0	65	14	65
2020	CR-05	42	27	13	6	4	8	0	75	10	52
2019	CR	37	34	13	5	5	5	1	76	10	177
2019	CR-03	43	27	20	0	0	7	3	78	0	30
2019	CR-04	29	39	13	9	8	0	1	69	18	75
2019	CR-05	40	34	10	1	4	9	0	82	7	67
2018	CR	42	38	12	6	2	0	1	81	7	194
2018	CR-04	37	36	13	10	2	0	1	74	13	86
2018	CR-05	48	36	9	3	2	0	2	86	5	64
2017	CR	43	34	11	4	6	2	0	78	11	232
2017	CR-03	62	24	7	2	0	2	2	90	3	42
2017	CR-04	34	36	11	7	10	3	0	71	17	107
2017	CR-05	46	37	10	2	4	0	0	84	6	80
2014	CR	30	39	19	6	2	3	0	72	8	234
2014	CR-03	34	39	19	4	0	4	0	76	4	26
2014	CR-04	27	42	16	9	3	2	1	71	12	142
2014	CR-05	33	33	26	0	1	6	0	71	2	66

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	24	19	4	3	10	0	72	7	135
2020	CR-04	41	25	22	2	3	8	0	71	5	64
2020	CR-05	42	19	13	8	4	13	0	71	13	52
2019	CR	41	26	19	4	4	4	1	71	9	178
2019	CR-03	37	37	20	0	0	7	0	79	0	30
2019	CR-04	33	23	24	8	8	3	1	58	17	75
2019	CR-05	50	26	13	1	3	6	0	81	5	68
2018	CR	41	35	14	4	3	3	1	78	7	193
2018	CR-04	41	30	16	5	5	3	0	73	10	86
2018	CR-05	41	42	9	3	2	2	2	85	5	64
2017	CR	40	29	14	6	6	3	2	73	12	230
2017	CR-03	55	31	7	2	0	0	5	90	3	42
2017	CR-04	34	25	16	9	11	3	2	61	22	106
2017	CR-05	41	34	16	3	3	4	0	78	5	79
2014	CR	32	39	16	6	2	4	1	75	8	234
2014	CR-03	27	50	15	4	0	4	0	80	4	26
2014	CR-04	32	38	17	6	2	3	2	73	9	142
2014	CR-05	33	38	15	5	1	8	0	77	6	66

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	28	18	4	3	13	71	8	136
2020	CR-04	31	33	22	2	3	9	71	5	64
2020	CR-05	34	21	15	9	4	17	66	16	53

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	22	14	7	5	5	4	71	14	137
2020	CR-04	40	23	15	8	9	2	3	66	18	65
2020	CR-05	43	25	11	8	2	6	6	77	11	53

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	50	33	9	4	4	1	0	83	7	137
2020	CR-04	48	31	12	2	8	0	0	78	9	65
2020	CR-05	51	34	8	8	0	0	0	85	8	53
2019	CR	47	27	13	6	5	2	1	76	11	178
2019	CR-03	43	33	17	7	0	0	0	77	7	30
2019	CR-04	44	23	12	8	9	3	1	69	18	75
2019	CR-05	51	29	12	3	3	1	0	82	6	68
2018	CR	47	31	13	6	2	1	1	79	8	192
2018	CR-04	39	30	15	11	4	0	1	70	14	84
2018	CR-05	58	30	8	3	2	0	0	88	5	64
2017	CR	48	30	8	4	9	0	0	79	13	232
2017	CR-03	62	31	2	2	0	0	2	95	2	42
2017	CR-04	39	30	11	5	15	0	0	69	20	107
2017	CR-05	55	30	5	4	5	1	0	86	9	80
2014	CR	35	41	15	4	3	1	0	77	7	233
2014	CR-03	38	42	15	0	0	4	0	84	0	26
2014	CR-04	31	43	18	4	4	0	0	75	8	141
2014	CR-05	41	36	11	6	3	3	0	80	9	66

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	50	23	17	5	4	1	0	74	9	135
2020	CR-04	46	22	16	8	8	0	0	68	16	63
2020	CR-05	49	23	25	4	0	0	0	72	4	53
2019	CR	42	24	16	8	7	2	1	68	16	176
2019	CR-03	41	21	21	10	3	3	0	64	14	29
2019	CR-04	32	28	13	11	13	1	1	62	25	75
2019	CR-05	51	24	16	4	3	1	0	76	8	67
2018	CR	40	31	15	7	6	1	0	72	13	192
2018	CR-04	28	32	19	11	9	1	0	61	20	85
2018	CR-05	45	34	13	3	5	0	0	80	8	64
2017	CR	42	24	17	6	11	0	0	66	17	228
2017	CR-03	60	25	3	3	5	3	3	89	8	40
2017	CR-04	33	21	21	9	16	0	0	54	25	105
2017	CR-05	45	28	16	4	7	0	0	73	11	80
2014	CR	25	40	17	11	6	2	0	66	17	234
2014	CR-03	42	38	15	0	4	0	0	81	4	26
2014	CR-04	22	40	16	13	7	2	0	63	21	142
2014	CR-05	24	41	20	9	3	3	0	67	12	66

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	27	17	4	3	1	0	76	7	136
2020	CR-04	44	28	19	3	6	0	0	72	9	64
2020	CR-05	51	30	13	6	0	0	0	81	6	53
2019	CR	41	28	17	4	9	1	1	70	13	177
2019	CR-03	37	27	33	0	3	0	0	63	3	30
2019	CR-04	34	28	12	7	16	1	1	64	24	74
2019	CR-05	49	29	15	3	4	0	0	78	7	68
2018	CR	37	36	16	7	5	1	0	73	12	191
2018	CR-04	28	34	20	10	8	0	0	62	19	86
2018	CR-05	45	35	13	5	2	0	0	81	6	62
2017	CR	41	25	18	7	8	0	0	67	15	232
2017	CR-03	62	17	12	5	2	0	2	80	7	42
2017	CR-04	33	21	24	9	12	0	0	54	21	107
2017	CR-05	44	34	12	4	6	0	0	78	10	80
2014	CR	25	42	19	7	6	0	0	67	14	234
2014	CR-03	42	42	8	4	4	0	0	85	8	26
2014	CR-04	21	43	19	7	8	1	1	65	16	142
2014	CR-05	26	39	23	9	3	0	0	65	12	66

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	21	21	6	10	4	0	62	16	136
2020	CR-04	30	23	19	8	16	5	0	56	25	64
2020	CR-05	47	17	26	2	6	2	0	65	8	53
2019	CR	38	21	19	7	11	3	1	62	19	177
2019	CR-03	47	23	17	0	13	0	0	70	13	30
2019	CR-04	24	20	25	9	16	4	1	46	27	75
2019	CR-05	49	21	13	6	6	3	1	73	13	67
2018	CR	27	27	19	11	10	6	0	57	23	192
2018	CR-04	24	23	19	14	16	3	0	49	31	86
2018	CR-05	25	32	21	10	6	6	0	61	17	63
2017	CR	36	20	20	8	11	3	2	59	20	230
2017	CR-03	58	13	18	3	5	0	5	74	8	40
2017	CR-04	28	20	21	11	18	2	1	49	30	107
2017	CR-05	37	25	20	5	5	6	1	67	11	80
2014	CR	21	32	24	10	9	3	1	55	20	234
2014	CR-03	31	42	12	4	8	4	0	76	12	26
2014	CR-04	17	34	23	11	10	4	1	53	22	142
2014	CR-05	27	23	30	11	8	2	0	51	18	66

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CR	24	36	39	135
2020	CR-04	25	43	32	63
2020	CR-05	23	28	49	53
2019	CR	35	26	39	178
2019	CR-03	40	23	37	30
2019	CR-04	29	35	36	75
2019	CR-05	38	16	46	68
2018	CR	31	34	35	193
2018	CR-04	32	38	31	85
2018	CR-05	25	33	42	64
2017	CR	29	34	37	232
2017	CR-03	26	40	33	42
2017	CR-04	32	30	38	107
2017	CR-05	29	35	36	80
2014	CR	27	35	39	234
2014	CR-03	31	42	27	26
2014	CR-04	21	32	46	142
2014	CR-05	36	36	27	66

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CR	12	33	36	0	12	6	33
2020	CR-04	19	13	50	0	13	6	16
2020	CR-05	0	58	33	0	0	8	12
2019	CR	11	41	28	3	11	5	61
2019	CR-03	17	50	25	0	8	0	12
2019	CR-04	24	29	38	5	5	0	21
2019	CR-05	0	46	19	4	19	12	26
2018	CR	12	35	32	7	10	5	60
2018	CR-04	11	11	48	7	19	4	27
2018	CR-05	19	38	31	6	0	6	16
2017	CR	19	27	34	6	9	6	68
2017	CR-03	18	36	0	9	18	18	11
2017	CR-04	27	18	41	6	6	3	34
2017	CR-05	9	35	39	4	9	4	23
2014	CR	29	21	34	3	9999	12	61
2014	CR-04	20	20	37	7	9999	15	29
2014	CR-05	25	29	38	0	9999	8	24

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	13	87	135
2020	CR-04	14	86	64
2020	CR-05	13	87	53
2019	CR	15	85	174
2019	CR-04	22	78	72
2019	CR-05	9	91	68
2018	CR	18	82	193
2018	CR-04	20	80	85
2018	CR-05	14	86	64

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	61	39	18
2019	CR	58	42	26
2019	CR-04	69	31	16
2018	CR	69	31	35
2018	CR-04	71	29	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	50	50	18
2019	CR	62	38	26
2018	CR	54	46	35
2018	CR-04	53	47	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	18
2019	CR	100	26
2019	CR-04	100	16
2018	CR	100	35
2018	CR-04	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	26
2019	CR-04	0	100	16

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	CR	100	18
2019	CR	100	26
2019	CR-04	100	16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	33	67	18
2018	CR	29	71	35
2018	CR-04	35	65	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	44	56	25
2019	CR-04	53	47	15
2018	CR	37	63	35
2018	CR-04	35	65	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	39	61	18
2019	CR	40	60	25
2019	CR-04	53	47	15
2018	CR	49	51	35
2018	CR-04	47	53	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	44	56	18
2019	CR	44	56	25
2019	CR-04	60	40	15
2018	CR	20	80	35

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	28	72	25
2019	CR-04	47	53	15
2018	CR	23	77	35
2018	CR-04	29	71	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	56	44	18
2019	CR	32	68	25
2018	CR	49	51	35
2018	CR-04	53	47	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	39	61	18
2019	CR	32	68	25
2018	CR	29	71	35
2018	CR-04	35	65	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	CR	100	18
2019	CR	100	25
2019	CR-04	100	15
2018	CR	100	35
2018	CR-04	100	17

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	0	100	35
2018	CR-04	0	100	17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	56	44	18
2019	CR	56	44	25
2018	CR	43	57	35
2018	CR-04	47	53	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	33	67	18
2018	CR	20	80	35
2018	CR-04	29	71	17

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	20	80	25
2018	CR	23	77	35

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	56	44	18
2019	CR	64	36	25
2018	CR	66	34	35

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	18
2018	CR	20	80	35

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	32	68	25
2019	CR-04	47	53	15
2018	CR	17	83	35

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	18

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	33	67	18
2018	CR	20	80	35

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	15	85	34

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	15	85	34

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	26	74	34

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	35	65	34

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	0	100	34

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	50	50	34

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	15	85	34

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	26	15	23	2	5	20	7	58	10	137
2020	CR-04	29	15	26	2	6	12	9	57	10	65
2020	CR-05	21	13	19	4	4	32	8	56	13	53
2019	CR	19	18	18	3	10	21	12	55	19	177
2019	CR-03	20	17	20	7	3	20	13	55	15	30
2019	CR-04	15	19	20	1	19	16	11	45	27	75
2019	CR-05	21	18	12	3	3	30	13	68	11	67
2018	CR	16	20	20	5	8	25	6	53	19	194
2018	CR-04	15	14	20	8	9	29	5	44	26	86
2018	CR-05	19	25	20	3	5	22	6	61	11	64
2017	CR	18	17	19	5	9	24	9	52	21	231
2017	CR-03	29	17	10	5	2	24	12	73	12	41
2017	CR-04	16	12	26	7	16	19	5	37	29	107
2017	CR-05	15	22	12	2	4	30	14	67	11	80
2014	CR	13	23	22	9	9	15	9	47	24	233
2014	CR-03	19	31	15	8	8	7	12	62	19	26
2014	CR-04	11	23	23	10	11	13	9	44	27	141
2014	CR-05	14	21	24	6	8	21	6	48	19	66

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	19	22	3	3	15	1	67	7	136
2020	CR-04	40	17	23	3	5	11	2	65	9	65
2020	CR-05	28	21	23	4	2	23	0	63	7	53
2019	CR	33	29	13	4	8	10	3	72	14	178
2019	CR-03	43	20	17	3	3	13	0	73	8	30
2019	CR-04	25	29	17	7	12	4	5	60	21	75
2019	CR-05	37	32	6	1	6	15	3	84	9	68
2018	CR	30	32	16	5	6	9	1	69	13	192
2018	CR-04	27	29	20	8	7	8	0	61	17	84
2018	CR-05	33	34	13	3	5	11	2	77	9	64
2017	CR	33	24	20	5	6	11	1	66	12	230
2017	CR-03	48	28	10	3	0	10	3	86	3	40
2017	CR-04	29	20	24	7	10	9	1	54	19	107
2017	CR-05	34	29	18	4	2	12	1	72	7	80
2014	CR	21	39	20	6	6	8	1	65	13	233
2014	CR-03	39	35	12	8	0	7	0	79	8	26
2014	CR-04	18	39	21	7	7	7	1	62	15	141
2014	CR-05	20	38	21	5	4	9	3	66	10	66

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	9	91	137
2020	CR-04	8	92	65
2020	CR-05	11	89	53
2019	CR	9	91	177
2019	CR-04	11	89	74
2019	CR-05	7	93	68
2018	CR	11	89	193
2018	CR-04	10	90	86
2018	CR-05	11	89	64

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	42	58	12
2019	CR	38	63	16
2018	CR	29	71	21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	58	42	12
2019	CR	63	38	16

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12
2018	CR	0	100	21

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	12
2019	CR	100	16
2018	CR	100	21

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	0	100	21

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	38	63	16
2018	CR	24	76	21

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	16

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	31	69	16

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16
2018	CR	0	100	21

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12
2018	CR	0	100	21

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2020	CR	100	12
2019	CR	100	16
2018	CR	100	21

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	12
2019	CR	100	16
2018	CR	100	21

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	CR	100	12
2019	CR	100	16
2018	CR	100	21

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	33	67	21

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	42	58	12
2019	CR	31	69	16
2018	CR	29	71	21

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12
2019	CR	0	100	16

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12
2019	CR	0	100	16

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	0	100	16

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	42	58	12
2019	CR	38	63	16
2018	CR	43	57	21

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12
2018	CR	0	100	20

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	0	100	20

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	25	75	20

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	42	58	12
2018	CR	35	65	20

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12
2018	CR	0	100	20

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	58	42	12
2018	CR	50	50	20

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	12
2018	CR	0	100	20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	29	13	20	4	4	23	7	60	10	137
2020	CR-04	31	14	18	6	5	17	9	60	15	65
2020	CR-05	23	11	21	2	4	34	6	56	9	53
2019	CR	21	14	24	2	6	21	12	53	12	177
2019	CR-03	30	7	27	3	3	20	10	52	10	30
2019	CR-04	19	14	30	1	9	16	11	44	15	74
2019	CR-05	19	18	15	1	4	28	15	64	10	68
2018	CR	22	22	18	5	5	24	5	62	13	192
2018	CR-04	21	16	20	7	5	26	5	54	17	85
2018	CR-05	22	28	14	3	5	23	5	70	11	64
2017	CR	20	19	16	3	6	29	7	62	13	231
2017	CR-03	36	19	10	2	0	26	7	82	4	42
2017	CR-04	16	15	19	5	9	29	7	49	22	106
2017	CR-05	19	26	14	0	4	29	9	72	6	80
2014	CR	14	23	26	3	6	20	9	52	12	233
2014	CR-03	23	35	19	0	4	15	4	71	5	26
2014	CR-04	13	18	31	4	7	18	9	43	15	142
2014	CR-05	12	29	17	2	5	26	9	64	9	65

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	22	15	4	2	19	0	73	8	137
2020	CR-04	40	23	15	5	3	14	0	73	9	65
2020	CR-05	30	19	17	6	2	26	0	67	10	53
2019	CR	36	24	18	5	4	11	2	69	10	177
2019	CR-03	45	17	24	3	0	10	0	69	4	29
2019	CR-04	31	24	24	5	7	5	4	60	13	75
2019	CR-05	37	28	9	4	3	18	1	80	9	68
2018	CR	33	30	16	3	6	11	1	72	10	193
2018	CR-04	31	26	19	3	7	14	0	66	12	86
2018	CR-05	33	34	14	3	5	8	3	75	9	64
2017	CR	34	28	15	2	5	13	2	74	9	231
2017	CR-03	50	31	5	0	2	10	2	92	3	42
2017	CR-04	27	26	17	5	8	16	2	64	15	106
2017	CR-05	36	31	15	0	4	11	2	78	4	80
2014	CR	23	32	22	3	4	13	3	65	9	233
2014	CR-03	38	35	15	0	4	8	0	79	4	26
2014	CR-04	22	26	28	4	5	11	4	57	10	142
2014	CR-05	18	43	12	3	3	18	2	77	8	65

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	28	22	18	12	16	4	52	29	137
2020	CR-04	22	22	22	14	17	5	45	32	65
2020	CR-05	38	21	11	8	17	6	62	26	53

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	25	18	9	6	1	2	67	15	137
2020	CR-04	43	23	15	5	8	3	3	70	13	65
2020	CR-05	34	30	17	15	2	0	2	65	17	53
2019	CR	30	29	19	8	9	1	5	62	18	178
2019	CR-03	33	27	23	3	7	3	3	64	11	30
2019	CR-04	31	25	19	5	15	0	5	59	21	75
2019	CR-05	25	35	15	13	4	1	6	65	19	68
2018	CR	29	17	20	13	13	2	6	50	28	190
2018	CR-04	24	16	21	19	13	1	6	44	34	86
2018	CR-05	25	18	23	11	15	2	7	46	29	61
2017	CR	23	23	15	15	17	1	6	50	34	230
2017	CR-03	24	24	21	10	17	0	5	50	28	42
2017	CR-04	28	23	14	13	17	1	5	53	32	106
2017	CR-05	18	23	14	18	18	3	8	45	39	79

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	27	20	7	5	0	1	68	12	137
2020	CR-04	46	25	15	6	5	0	3	73	11	65
2020	CR-05	28	32	23	9	8	0	0	60	17	53
2019	CR	40	22	17	14	4	1	1	64	19	178
2019	CR-03	63	17	13	7	0	0	0	80	7	30
2019	CR-04	43	20	16	15	5	0	1	64	20	75
2019	CR-05	26	26	21	18	6	1	1	55	24	68
2018	CR	32	28	21	9	6	0	3	62	16	193
2018	CR-04	36	23	21	9	8	0	2	61	18	86
2018	CR-05	19	30	27	16	8	0	0	49	24	63
2017	CR	31	27	23	8	7	0	4	60	16	231
2017	CR-03	48	29	14	2	0	0	7	82	3	42
2017	CR-04	28	31	19	9	10	0	3	61	20	106
2017	CR-05	25	22	34	9	7	0	3	49	17	80

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	23	15	9	1	1	2	74	11	137
2020	CR-04	54	20	14	8	0	2	3	77	8	65
2020	CR-05	43	23	15	13	4	0	2	67	17	53
2019	CR	50	21	16	7	2	1	3	75	9	173
2019	CR-03	76	14	7	0	0	0	3	93	0	29
2019	CR-04	54	23	12	7	3	0	1	78	10	74
2019	CR-05	31	25	25	11	2	2	6	60	13	65
2018	CR	39	28	17	6	4	1	5	71	11	189
2018	CR-04	40	26	15	7	5	2	5	71	13	85
2018	CR-05	25	34	25	8	5	0	3	61	14	61
2017	CR	41	23	18	6	5	0	7	69	12	231
2017	CR-03	62	19	5	2	2	2	7	89	5	42
2017	CR-04	39	23	18	6	9	0	7	66	15	106
2017	CR-05	32	26	24	9	2	0	6	63	12	80

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	23	15	10	8	1	4	65	19	136
2020	CR-04	45	25	13	6	6	0	5	74	13	64
2020	CR-05	30	23	19	11	11	2	4	56	24	53
2019	CR	28	20	21	14	15	2	1	49	29	177
2019	CR-03	53	20	13	3	10	0	0	73	13	30
2019	CR-04	27	21	20	16	12	3	1	50	29	75
2019	CR-05	13	19	27	15	21	3	1	34	38	67
2018	CR	30	26	22	11	5	2	4	60	17	193
2018	CR-04	28	34	19	9	3	3	3	66	14	86
2018	CR-05	25	17	32	16	10	0	0	43	25	63
2017	CR	33	25	20	10	8	0	3	60	19	230
2017	CR-03	57	24	10	0	5	0	5	85	5	42
2017	CR-04	27	27	19	13	12	1	2	55	26	105
2017	CR-05	30	23	27	11	5	0	4	55	17	80

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	63	18	7	3	2	1	7	87	6	137
2020	CR-04	69	12	5	3	2	0	9	90	5	65
2020	CR-05	55	25	8	4	4	0	6	84	8	53
2019	CR	66	11	4	2	0	1	17	92	3	177
2019	CR-03	73	13	3	0	0	0	10	96	0	30
2019	CR-04	72	5	4	0	0	0	19	95	0	74
2019	CR-05	54	16	4	6	0	1	18	87	7	68
2018	CR	62	12	3	2	1	2	19	93	3	190
2018	CR-04	68	8	4	1	1	2	15	93	3	85
2018	CR-05	49	21	3	5	0	2	20	90	6	61
2017	CR	56	12	5	3	1	1	22	89	5	232
2017	CR-03	71	5	2	0	0	2	19	97	0	42
2017	CR-04	55	12	4	2	1	2	24	91	4	107
2017	CR-05	50	16	7	6	1	0	19	82	9	80

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	29	13	9	3	0	1	75	12	136
2020	CR-04	45	31	8	11	2	0	3	79	13	64
2020	CR-05	40	25	21	9	6	0	0	64	15	53
2019	CR	51	19	12	9	4	1	4	73	14	178
2019	CR-03	63	17	7	7	3	0	3	83	10	30
2019	CR-04	47	15	15	11	5	1	7	67	17	75
2019	CR-05	50	24	13	7	3	1	1	76	11	68
2018	CR	44	21	14	10	6	1	4	69	17	192
2018	CR-04	47	15	16	12	6	2	2	65	18	86
2018	CR-05	37	29	15	11	6	0	2	67	18	62
2017	CR	38	24	20	9	7	1	3	64	16	231
2017	CR-03	48	24	10	5	5	2	7	79	11	42
2017	CR-04	35	22	22	7	9	1	2	60	17	107
2017	CR-05	37	25	21	11	5	0	1	63	17	79

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	20	19	10	6	10	61	18	136
2020	CR-04	32	18	20	11	5	14	59	18	65
2020	CR-05	40	15	21	8	8	8	60	17	52

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	26	18	8	2	1	4	70	11	136
2020	CR-04	35	26	20	8	5	0	6	66	13	65
2020	CR-05	42	23	19	10	0	2	4	69	10	52
2019	CR	42	27	14	7	3	3	3	74	11	176
2019	CR-03	53	33	10	3	0	0	0	87	3	30
2019	CR-04	39	20	19	9	4	3	5	65	15	74
2019	CR-05	37	31	12	6	4	6	3	75	11	67
2018	CR	32	29	19	8	4	2	5	66	13	194
2018	CR-04	34	27	16	13	6	0	5	63	20	86
2018	CR-05	27	31	30	5	3	5	0	61	8	64
2017	CR	36	28	16	9	5	1	4	68	15	231
2017	CR-03	45	29	12	5	0	2	7	82	5	42
2017	CR-04	36	23	16	12	8	2	3	62	22	107
2017	CR-05	32	36	16	8	4	0	5	71	12	79

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	29	15	7	3	1	4	73	11	136
2020	CR-04	39	25	14	13	3	2	5	68	17	64
2020	CR-05	40	32	17	2	4	2	4	76	6	53
2019	CR	41	24	17	8	5	1	3	69	14	176
2019	CR-03	60	23	10	0	3	3	0	86	3	30
2019	CR-04	36	23	18	12	7	0	4	62	20	74
2019	CR-05	36	27	21	7	4	1	3	66	13	67
2018	CR	33	33	13	10	4	1	6	71	15	192
2018	CR-04	40	21	14	10	8	1	6	65	20	86
2018	CR-05	25	42	14	16	0	2	2	69	16	64
2017	CR	40	24	13	10	7	1	5	68	18	230
2017	CR-03	50	29	5	5	2	0	10	87	8	42
2017	CR-04	35	23	18	8	11	2	3	61	21	107
2017	CR-05	41	23	10	17	4	1	4	68	22	78

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	24	14	9	2	0	1	74	12	137
2020	CR-04	48	17	17	12	3	0	3	67	16	65
2020	CR-05	49	34	11	4	2	0	0	83	6	53
2019	CR	42	26	14	7	6	1	3	71	14	175
2019	CR-03	53	23	20	3	0	0	0	77	3	30
2019	CR-04	39	23	15	9	8	0	5	66	19	74
2019	CR-05	36	32	12	8	6	3	3	73	15	66
2018	CR	42	30	10	7	5	1	5	77	12	192
2018	CR-04	40	31	9	9	7	0	4	73	17	85
2018	CR-05	37	38	13	6	3	2	2	77	10	63
2017	CR	42	24	14	8	6	1	4	70	15	231
2017	CR-03	64	17	2	5	2	0	10	89	8	42
2017	CR-04	36	26	15	7	11	3	1	65	19	107
2017	CR-05	39	25	19	10	3	0	4	67	13	79

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	23	17	4	11	0	1	68	15	137
2020	CR-04	38	23	20	0	15	0	3	63	16	65
2020	CR-05	57	13	17	4	9	0	0	70	13	53
2019	CR	45	18	17	7	9	2	2	66	17	175
2019	CR-03	57	7	13	20	0	3	0	66	21	30
2019	CR-04	38	12	27	8	11	0	4	52	20	74
2019	CR-05	47	29	8	2	11	3	2	79	13	66

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	30	19	5	5	1	70	10	136
2020	CR-04	34	32	20	5	6	3	68	11	65
2020	CR-05	38	29	21	6	6	0	67	12	52

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	31	18	4	4	0	2	73	9	136
2020	CR-04	42	31	14	5	3	0	5	77	8	64
2020	CR-05	34	28	25	6	8	0	0	62	13	53
2019	CR	42	24	21	5	5	1	2	68	10	172
2019	CR-03	64	25	7	4	0	0	0	89	4	28
2019	CR-04	41	19	26	4	4	1	4	64	9	73
2019	CR-05	29	30	23	6	9	2	2	61	16	66
2018	CR	43	26	15	8	4	0	4	72	13	190
2018	CR-04	49	19	17	8	3	0	3	70	12	86
2018	CR-05	26	39	18	13	5	0	0	65	18	62
2017	CR	42	22	17	7	6	1	3	68	15	231
2017	CR-03	62	19	5	2	2	0	10	89	5	42
2017	CR-04	39	26	11	9	9	3	2	69	20	107
2017	CR-05	37	19	30	8	5	0	1	57	13	79

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	56	21	13	4	3	0	4	79	7	135
2020	CR-04	47	20	19	5	5	0	5	70	10	64
2020	CR-05	63	25	8	0	2	0	2	90	2	52
2019	CR	58	17	8	5	4	2	6	81	10	174
2019	CR-03	70	17	10	0	0	0	3	90	0	30
2019	CR-04	53	12	11	7	7	3	8	73	15	74
2019	CR-05	55	23	5	6	3	3	5	85	10	65
2018	CR	56	17	9	6	5	1	7	79	11	192
2018	CR-04	49	16	12	7	8	1	6	71	16	85
2018	CR-05	62	17	8	5	3	0	5	83	8	63
2017	CR	54	19	9	7	6	0	4	76	14	232
2017	CR-03	57	19	12	5	2	0	5	80	8	42
2017	CR-04	46	25	7	8	10	1	2	73	19	107
2017	CR-05	64	10	10	7	1	0	7	80	9	80

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	30	19	6	2	1	72	8	135
2020	CR-04	52	18	20	6	0	3	73	6	65
2020	CR-05	23	46	19	6	6	0	69	12	52

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	63	20	7	4	1	1	4	88	5	136
2020	CR-04	65	18	8	3	0	2	5	89	3	65
2020	CR-05	60	19	6	8	2	0	6	84	10	52
2019	CR	65	15	4	2	2	3	9	91	5	175
2019	CR-03	77	20	0	0	0	0	3	100	0	30
2019	CR-04	55	16	7	4	4	3	11	83	10	73
2019	CR-05	67	12	3	0	1	6	10	95	2	67
2018	CR	65	12	8	4	2	2	8	85	6	192
2018	CR-04	56	14	15	1	3	2	8	78	5	86
2018	CR-05	76	11	2	5	0	2	5	93	5	62

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	76	10	3	5	2	1	4	89	8	136
2020	CR-04	74	8	6	5	3	0	5	85	8	65
2020	CR-05	77	10	0	6	2	2	4	92	8	52
2019	CR	66	14	5	4	4	1	5	86	9	175
2019	CR-03	59	21	7	7	0	0	7	85	7	29
2019	CR-04	64	11	7	5	8	0	5	79	14	74
2019	CR-05	70	16	3	1	1	3	4	94	3	67
2018	CR	55	15	8	6	5	2	8	79	12	193
2018	CR-04	50	16	9	8	5	3	8	75	14	86
2018	CR-05	63	17	5	2	5	2	6	88	7	63
2017	CR	62	13	7	6	6	2	5	80	13	231
2017	CR-03	69	7	10	5	0	0	10	84	5	42
2017	CR-04	52	17	7	8	8	4	3	74	18	107
2017	CR-05	71	10	5	4	6	0	4	84	10	79

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	74	18	2	4	0	0	1	93	4	136
2020	CR-04	77	14	2	5	0	0	3	94	5	65
2020	CR-05	71	21	4	4	0	0	0	92	4	52
2019	CR	55	24	10	3	5	1	3	82	8	176
2019	CR-03	55	28	10	3	3	0	0	83	7	29
2019	CR-04	51	22	11	5	5	0	5	77	11	74
2019	CR-05	57	25	9	1	4	1	1	85	6	68
2018	CR	46	21	14	6	7	1	6	72	13	192
2018	CR-04	43	24	12	7	8	0	6	72	16	86
2018	CR-05	52	19	18	3	5	0	3	73	8	62
2017	CR	46	27	13	6	4	1	3	76	10	231
2017	CR-03	54	27	5	5	5	2	2	85	10	41
2017	CR-04	41	24	15	8	6	1	5	69	15	107
2017	CR-05	50	30	12	2	2	0	2	82	5	80

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	74	13	3	4	5	0	1	88	9	136
2020	CR-04	71	14	3	2	8	0	3	87	10	65
2020	CR-05	75	12	4	8	2	0	0	87	10	52
2019	CR	64	15	9	3	6	2	2	82	9	177
2019	CR-03	77	7	10	3	3	0	0	83	7	30
2019	CR-04	58	15	9	3	8	1	5	78	12	74
2019	CR-05	63	18	9	3	4	3	0	83	8	68
2018	CR	55	19	8	3	7	1	7	80	11	190
2018	CR-04	51	20	9	4	11	0	6	75	15	85
2018	CR-05	61	18	7	3	7	0	5	83	10	61
2017	CR	58	16	7	9	6	0	3	77	15	230
2017	CR-03	64	19	5	2	0	2	7	92	3	42
2017	CR-04	50	17	9	12	10	0	2	68	23	106
2017	CR-05	67	14	5	9	3	0	3	83	12	79

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	73	5	3	0	0	1	19	96	0	132
2020	CR-04	70	3	5	0	0	2	21	94	0	63
2020	CR-05	73	6	2	0	0	0	19	98	0	52
2019	CR	66	6	1	1	1	1	25	96	2	175
2019	CR-03	83	10	0	0	0	0	7	100	0	29
2019	CR-04	61	3	1	0	1	0	34	96	2	74
2019	CR-05	64	7	1	1	1	1	22	94	4	67
2018	CR	56	5	3	1	1	1	34	93	2	188
2018	CR-04	54	5	5	1	1	1	33	89	4	85
2018	CR-05	55	7	2	2	0	0	35	95	3	60
2017	CR	61	8	4	1	1	1	24	92	3	231
2017	CR-03	67	7	2	0	2	0	21	94	3	42
2017	CR-04	57	8	4	2	2	2	25	89	5	106
2017	CR-05	64	9	4	1	0	0	23	94	2	80

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	77	15	5	1	0	0	3	94	1	137
2020	CR-04	72	15	8	0	0	0	5	92	0	65
2020	CR-05	81	15	2	2	0	0	0	96	2	53
2019	CR	69	15	4	2	1	1	8	92	4	177
2019	CR-03	83	10	3	0	0	0	3	97	0	30
2019	CR-04	62	16	4	3	1	0	14	91	5	74
2019	CR-05	68	18	4	3	1	1	4	91	5	68
2018	CR	65	15	5	2	1	1	11	91	3	189
2018	CR-04	61	18	6	1	2	1	11	89	4	85
2018	CR-05	67	15	7	3	0	0	8	89	4	61
2017	CR	65	16	7	1	0	1	9	91	2	230
2017	CR-03	71	12	5	0	0	2	10	94	0	41
2017	CR-04	62	17	6	2	0	2	11	91	2	106
2017	CR-05	66	19	9	1	1	0	4	88	3	80

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	15	7	5	5	1	2	83	11	137
2020	CR-04	69	11	6	5	5	2	3	84	10	65
2020	CR-05	68	19	6	4	2	0	2	88	6	53
2019	CR	67	8	6	5	9	1	5	80	14	177
2019	CR-03	70	7	7	7	10	0	0	77	17	30
2019	CR-04	68	8	4	4	5	1	9	85	11	74
2019	CR-05	62	10	7	4	13	1	1	74	18	68
2018	CR	65	11	9	2	5	0	8	83	7	191
2018	CR-04	60	3	16	3	6	0	10	71	10	86
2018	CR-05	68	21	2	2	3	0	5	93	5	62
2017	CR	65	10	6	4	6	1	7	82	11	231
2017	CR-03	60	14	5	5	10	0	7	79	15	42
2017	CR-04	62	7	10	5	7	1	8	76	12	107
2017	CR-05	74	11	3	3	5	0	5	89	8	79

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	29	13	4	2	1	1	80	6	136
2020	CR-04	55	25	11	3	3	0	3	82	6	64
2020	CR-05	43	34	15	4	2	2	0	79	6	53
2019	CR	58	24	7	3	2	1	5	87	5	176
2019	CR-03	67	27	3	0	0	0	3	97	0	30
2019	CR-04	52	21	11	4	3	0	10	80	8	73
2019	CR-05	60	26	4	4	1	1	1	89	6	68
2018	CR	48	17	18	3	4	1	10	72	8	190
2018	CR-04	47	15	20	4	2	1	11	71	7	85
2018	CR-05	47	18	19	3	6	0	6	69	10	62
2017	CR	51	23	15	3	3	0	4	78	7	229
2017	CR-03	54	17	15	2	2	0	10	78	5	41
2017	CR-04	49	24	16	5	3	0	4	75	8	106
2017	CR-05	54	24	13	3	4	0	3	81	6	79

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	40	17	6	2	1	75	8	136
2020	CR-04	32	42	17	5	3	2	75	8	65
2020	CR-05	38	34	17	9	2	0	72	11	53

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	29	35	26	7	4	0	0	64	10	137
2020	CR-04	37	25	26	9	3	0	0	62	12	65
2020	CR-05	17	45	26	6	6	0	0	62	11	53
2019	CR	27	33	27	9	3	0	2	61	12	176
2019	CR-03	40	30	23	3	0	0	3	72	3	30
2019	CR-04	19	38	22	14	5	0	3	58	19	74
2019	CR-05	27	28	36	7	1	0	0	55	9	67
2018	CR	25	35	25	9	4	0	2	61	14	193
2018	CR-04	29	27	27	11	6	0	0	56	16	85
2018	CR-05	17	42	27	9	5	0	0	59	14	64
2017	CR	24	31	24	11	6	0	2	57	18	231
2017	CR-03	36	50	12	0	0	0	2	88	0	42
2017	CR-04	20	22	27	17	10	1	3	44	28	107
2017	CR-05	25	32	27	10	5	0	1	58	15	79

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	10	40	25	18	1	1	43	16	136
2020	CR-04	6	13	34	22	22	2	2	45	19	64
2020	CR-05	8	9	45	25	13	0	0	38	17	53
2019	CR	8	11	30	26	23	0	2	50	20	176
2019	CR-03	13	3	17	33	30	0	3	66	17	30
2019	CR-04	8	18	27	22	22	0	3	45	27	73
2019	CR-05	6	9	38	25	22	0	0	47	15	68
2018	CR	7	14	32	26	21	0	1	47	21	189
2018	CR-04	12	18	27	24	20	0	0	44	29	85
2018	CR-05	3	11	42	29	15	0	0	44	15	62
2017	CR	9	14	31	25	18	0	3	44	24	228
2017	CR-03	5	5	24	37	27	0	2	65	10	41
2017	CR-04	14	18	27	22	14	0	4	38	34	104
2017	CR-05	5	15	37	22	18	1	1	41	21	80

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	34	18	1	2	5	0	78	4	136
2020	CR-04	48	28	18	2	3	2	0	77	5	65
2020	CR-05	28	42	15	2	2	11	0	79	4	53
2019	CR	36	38	15	4	5	2	1	76	9	176
2019	CR-03	33	40	17	3	0	7	0	79	4	30
2019	CR-04	33	33	20	4	8	0	1	68	12	75
2019	CR-05	38	44	9	5	3	2	0	83	8	66
2018	CR	31	38	16	4	7	3	1	72	12	193
2018	CR-04	30	33	19	6	9	3	0	65	16	86
2018	CR-05	30	43	16	2	5	3	2	77	7	63
2017	CR	30	34	18	6	7	4	0	67	14	230
2017	CR-03	35	40	15	0	3	8	0	81	3	40
2017	CR-04	24	27	24	8	11	4	1	54	21	107
2017	CR-05	36	40	12	5	4	2	0	78	9	80

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	26	18	7	3	8	70	10	137
2020	CR-04	43	22	22	8	3	3	67	11	65
2020	CR-05	30	28	15	8	4	15	69	13	53

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	31	12	9	10	3	1	67	20	137
2020	CR-04	32	32	11	11	9	5	0	68	21	65
2020	CR-05	36	30	8	8	13	2	4	70	22	53

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	27	15	4	4	9	1	74	9	137
2020	CR-04	42	23	15	6	6	8	0	70	13	65
2020	CR-05	36	30	11	2	4	15	2	80	7	53

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	29	17	8	6	4	0	68	15	136
2020	CR-04	38	31	12	8	9	2	0	70	17	65
2020	CR-05	34	26	17	11	4	8	0	65	16	53
2019	CR	28	36	18	7	8	1	1	66	16	176
2019	CR-03	34	31	28	3	0	0	3	68	4	29
2019	CR-04	24	32	18	11	12	1	1	58	24	74
2019	CR-05	29	41	15	6	7	1	0	72	13	68
2018	CR	30	35	16	7	10	2	1	66	17	194
2018	CR-04	27	31	15	10	15	0	1	59	26	86
2018	CR-05	34	34	17	5	5	5	0	72	10	64
2017	CR	28	33	16	8	11	4	0	63	20	230
2017	CR-03	44	37	10	2	5	2	0	83	8	41
2017	CR-04	18	28	18	13	20	4	0	48	34	107
2017	CR-05	33	37	18	4	4	5	0	73	8	79

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	30	14	7	1	1	1	78	8	137
2020	CR-04	49	28	15	6	2	0	0	77	8	65
2020	CR-05	40	30	13	9	0	4	4	76	10	53

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	32	15	7	1	1	2	76	8	137
2020	CR-04	48	29	15	5	2	0	2	78	6	65
2020	CR-05	32	32	19	8	2	4	4	69	10	53

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	34	18	7	1	3	3	73	8	135
2020	CR-04	45	31	16	2	0	3	3	82	2	64
2020	CR-05	19	42	17	13	2	4	4	65	16	53

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	28	18	4	3	1	4	73	8	134
2020	CR-04	49	25	15	3	5	0	3	76	8	65
2020	CR-05	35	27	23	6	2	2	6	67	8	52

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	73	17	4	1	1	3	1	94	2	137
2020	CR-04	68	18	8	2	2	3	0	89	3	65
2020	CR-05	75	15	2	0	0	4	4	98	0	53

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	31	15	6	3	1	79	6	137
2020	CR-04	48	31	12	8	2	0	80	8	65
2020	CR-05	36	34	17	4	6	4	77	4	53

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	29	18	6	7	1	1	69	13	136
2020	CR-04	39	31	17	5	8	0	0	70	13	64
2020	CR-05	42	25	17	8	6	2	2	69	14	53

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	32	14	4	4	2	78	8	136
2020	CR-04	48	31	12	3	6	0	78	9	65
2020	CR-05	38	35	15	4	2	6	78	6	52

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	15	85	137
2020	CR-04	17	83	65
2020	CR-05	13	87	53

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	14	86	137
2020	CR-04	15	85	65
2020	CR-05	13	87	53
2019	CR	16	84	174
2019	CR-03	13	87	30
2019	CR-04	20	80	71
2019	CR-05	12	88	68
2017	CR	22	78	232
2017	CR-03	14	86	42
2017	CR-04	32	68	107
2017	CR-05	14	86	80
2014	CR	24	76	233
2014	CR-03	27	73	26
2014	CR-04	27	73	141
2014	CR-05	17	83	66

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	26	74	19
2020	CR-04	20	80	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	63	37	19
2020	CR-04	80	20	10
2019	CR	70	30	27
2019	CR-04	64	36	14
2017	CR	73	27	52
2017	CR-04	65	35	34
2017	CR-05	82	18	11
2014	CR	84	16	55
2014	CR-04	79	21	38
2014	CR-05	90	10	10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	50	25	8	17	0	0	75	17	12
2019	CR	33	44	0	17	0	6	82	18	18
2017	CR	60	24	13	0	3	0	84	3	38
2017	CR-04	59	18	18	0	5	0	77	5	22
2014	CR	48	35	9	7	2	0	83	9	46
2014	CR-04	30	47	10	10	3	0	77	13	30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	31	8	4	3	6	3	83	8	137
2020	CR-04	43	28	8	6	5	9	2	79	12	65
2020	CR-05	49	38	4	4	0	0	6	92	4	53

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	19	58	20	3	75	25	136
2020	CR-04	22	56	20	2	72	28	64
2020	CR-05	17	57	21	6	77	23	53

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	23	77	26
2020	CR-04	29	71	14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	12	15	23	19	19	4	8	30	43	26
2020	CR-04	14	7	14	29	21	0	14	25	58	14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	0	15	19	19	38	4	4	17	63	26
2020	CR-04	0	14	29	7	43	0	7	15	54	14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	15	13	7	7	4	15	67	17	137
2020	CR-04	42	12	12	8	9	5	12	65	20	65
2020	CR-05	32	19	17	8	6	2	17	63	16	53
2019	CR	45	18	11	7	7	1	10	71	16	176
2019	CR-03	47	13	17	3	10	0	10	67	15	30
2019	CR-04	42	20	11	11	8	0	8	68	21	74
2019	CR-05	46	18	10	6	6	1	12	74	14	67
2018	CR	41	17	12	9	8	1	12	67	20	194
2018	CR-04	42	15	14	9	6	1	13	66	18	86
2018	CR-05	38	19	13	14	9	0	8	61	25	64

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence