2020 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 46 5 10 3 0 0 83 12 3490
2020 Part-time 50 36 4 8 1 0 0 86 10 112

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 18 4 2 1 1 0 93 3 3479
2020 Part-time 72 19 2 2 1 0 3 94 3 112
2017 Full-time 68 22 4 3 1 1 1 91 5 3456
2017 Part-time 76 14 1 7 0 1 0 92 7 109
2014 Full-time 66 23 6 3 1 1 1 90 4 3462
2014 Part-time 70 20 6 4 1 0 0 90 5 90

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 38 11 13 4 0 1 73 17 3481
2020 Part-time 38 36 14 7 1 0 3 76 9 111
2019 Full-time 47 33 7 9 5 0 0 80 14 3710
2019 Part-time 54 28 5 8 5 0 0 82 13 71
2017 Full-time 45 33 7 9 6 0 0 79 14 3462
2017 Part-time 61 26 5 5 2 0 1 88 8 109
2014 Full-time 47 34 7 8 4 0 0 81 12 3458
2014 Part-time 47 28 6 15 5 0 0 75 19 90

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 38 11 9 3 0 1 77 12 3470
2020 Part-time 43 38 10 5 2 0 2 83 7 112
2019 Full-time 32 40 11 11 4 0 1 73 16 3692
2019 Part-time 37 33 16 8 4 0 3 71 12 71
2017 Full-time 33 38 12 11 6 0 0 72 17 3463
2017 Part-time 37 43 6 7 2 0 4 84 10 109
2014 Full-time 34 39 11 11 5 0 1 73 16 3463
2014 Part-time 30 47 12 5 4 0 2 79 9 90

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 35 11 7 2 0 1 80 9 3459
2020 Part-time 61 24 9 5 1 0 0 85 6 111
2019 Full-time 52 33 8 5 2 0 1 85 7 3693
2019 Part-time 53 33 6 3 4 0 0 87 7 71
2017 Full-time 51 34 7 4 2 1 0 86 7 3449
2017 Part-time 64 28 4 4 0 0 0 92 4 109
2014 Full-time 49 35 9 4 2 1 0 85 6 3459
2014 Part-time 45 39 8 6 1 0 1 85 7 90

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 32 11 7 4 0 0 78 11 3481
2020 Part-time 64 22 11 2 1 0 0 86 3 112
2019 Full-time 48 31 8 7 4 1 0 81 11 3702
2019 Part-time 62 28 4 2 4 0 0 91 5 71
2017 Full-time 47 31 10 7 5 0 0 78 12 3458
2017 Part-time 70 22 5 2 1 0 0 92 3 109
2014 Full-time 43 33 11 8 5 0 0 77 13 3463
2014 Part-time 53 34 7 2 4 0 0 87 6 89

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 39 12 7 3 0 0 78 10 3484
2020 Part-time 42 41 10 5 2 0 0 83 7 112
2019 Full-time 37 38 13 8 4 0 0 75 12 3714
2019 Part-time 31 34 25 5 5 0 0 65 10 71
2017 Full-time 32 43 12 8 5 0 0 75 13 3460
2017 Part-time 27 51 11 10 1 0 0 78 11 109
2014 Full-time 28 44 13 9 5 0 0 72 15 3463
2014 Part-time 18 59 12 6 5 0 0 77 11 90

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 37 13 9 5 0 0 73 13 3491
2020 Part-time 48 36 9 5 2 0 0 84 7 112
2019 Full-time 33 36 14 10 6 0 0 70 16 3711
2019 Part-time 31 41 18 5 5 0 0 72 10 70
2017 Full-time 28 37 16 12 8 0 0 65 19 3457
2017 Part-time 41 37 11 8 2 0 1 79 10 109
2014 Full-time 24 36 17 14 9 0 0 60 23 3459
2014 Part-time 27 33 24 11 4 0 1 60 16 90

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 40 10 8 3 0 0 79 11 3471
2020 Part-time 41 47 6 3 3 0 0 88 6 110
2019 Full-time 35 39 11 9 4 0 0 75 14 3699
2019 Part-time 41 28 12 10 7 0 1 70 18 70
2017 Full-time 32 41 13 10 4 0 0 73 14 3457
2017 Part-time 39 41 8 11 1 0 0 80 11 109

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 35 9 4 1 0 0 85 5 3477
2020 Part-time 41 52 6 1 1 0 0 92 2 111
2019 Full-time 48 36 10 4 2 0 0 84 7 3697
2019 Part-time 42 34 16 3 5 0 0 76 8 70
2017 Full-time 42 39 10 6 3 0 0 82 8 3452
2017 Part-time 41 46 8 3 1 0 1 88 3 108
2014 Full-time 38 42 11 5 3 1 0 81 8 3464
2014 Part-time 29 54 10 7 0 0 0 83 7 90

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 35 12 9 5 0 0 74 14 3486
2020 Part-time 48 37 9 4 3 0 0 85 6 112
2019 Full-time 37 35 13 9 6 0 0 72 15 3705
2019 Part-time 37 32 20 5 6 0 0 69 11 70
2017 Full-time 31 36 14 10 8 0 0 68 18 3458
2017 Part-time 41 39 13 6 1 0 0 80 7 109

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 33 10 3 2 0 0 85 5 3458
2020 Part-time 50 37 7 5 2 0 0 87 6 111
2019 Full-time 49 34 11 4 2 0 0 83 6 3686
2019 Part-time 44 32 22 1 2 0 0 75 3 68
2017 Full-time 48 36 11 4 2 0 0 83 6 3451
2017 Part-time 44 36 15 4 1 0 0 80 5 108
2014 Full-time 54 32 9 3 2 0 0 86 5 3459
2014 Part-time 48 36 12 3 1 0 0 84 4 90

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 38 12 9 5 0 0 73 14 3475
2020 Part-time 45 36 11 4 4 0 0 81 9 112
2019 Full-time 33 37 14 9 7 0 0 71 15 3690
2019 Part-time 38 36 10 10 6 0 0 74 17 70
2017 Full-time 31 38 14 11 6 0 0 69 17 3449
2017 Part-time 33 36 18 9 4 0 0 70 13 107
2014 Full-time 24 41 14 13 8 0 0 65 21 3464
2014 Part-time 20 51 11 11 5 0 2 72 16 90

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 35 14 9 4 0 0 73 13 3489
2020 Part-time 45 33 13 4 3 1 0 79 7 111
2019 Full-time 36 34 14 9 6 0 0 71 15 3709
2019 Part-time 36 27 22 13 3 0 0 63 16 71
2017 Full-time 33 34 15 10 8 0 0 68 17 3450
2017 Part-time 45 32 14 7 2 0 0 77 9 107
2014 Full-time 28 35 15 13 8 0 0 64 21 3462
2014 Part-time 18 51 18 7 7 0 0 69 13 90

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 40 11 8 3 0 0 78 10 3466
2020 Part-time 51 34 8 4 2 1 0 86 5 112
2019 Full-time 36 39 13 8 3 0 1 76 11 3653
2019 Part-time 45 30 15 7 4 0 0 75 10 70
2017 Full-time 34 37 14 9 5 0 1 72 14 3453
2017 Part-time 43 40 11 4 2 0 0 83 6 108
2014 Full-time 29 39 16 10 5 1 0 69 15 3461
2014 Part-time 23 50 14 10 2 1 0 73 13 90

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 38 9 6 2 0 0 83 8 3491
2020 Part-time 54 32 10 3 1 0 0 86 4 111
2019 Full-time 43 38 11 5 3 0 0 81 8 3712
2019 Part-time 34 42 19 3 2 0 0 76 5 71
2017 Full-time 39 39 12 7 3 0 0 78 10 3454
2017 Part-time 42 45 8 3 3 0 0 87 6 108
2014 Full-time 37 41 12 6 4 0 0 78 10 3464
2014 Part-time 33 40 19 3 3 0 0 74 7 90

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 34 17 9 6 0 0 68 15 3483
2020 Part-time 54 32 10 1 3 0 0 87 4 112
2019 Full-time 40 33 16 7 4 0 0 74 10 3699
2019 Part-time 45 29 20 5 1 0 0 74 6 70
2017 Full-time 38 35 16 7 3 0 1 73 10 3463
2017 Part-time 58 26 7 5 0 1 2 87 5 109
2014 Full-time 36 37 17 6 3 0 0 74 9 3463
2014 Part-time 37 42 17 2 1 0 1 79 4 90

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 21 36 23 10 1 1 33 30 3492
2020 Part-time 6 12 32 30 19 1 1 49 18 110
2019 Full-time 9 23 36 21 10 1 1 31 33 3703
2019 Part-time 6 22 35 21 14 1 0 36 28 71
2017 Full-time 10 22 36 19 10 1 3 30 33 3445
2017 Part-time 1 13 40 20 20 1 5 42 15 109
2014 Full-time 8 25 38 18 7 1 2 26 35 3459
2014 Part-time 1 28 37 24 6 2 2 31 31 90

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 12 24 34 21 2 2 58 18 3475
2020 Part-time 1 7 9 26 49 3 5 81 8 111
2019 Full-time 7 15 25 29 20 2 2 51 23 3699
2019 Part-time 11 11 19 29 25 5 0 57 23 70
2017 Full-time 8 15 25 26 19 3 4 48 24 3440
2017 Part-time 2 6 14 33 28 8 9 74 9 108
2014 Full-time 6 16 27 29 16 3 4 47 24 3454
2014 Part-time 1 15 24 39 14 5 2 57 17 90

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 20 32 23 12 2 2 36 32 3482
2020 Part-time 8 8 22 29 24 4 4 59 18 110
2019 Full-time 14 21 31 20 10 2 2 31 36 3699
2019 Part-time 9 21 34 13 8 11 4 25 35 71
2017 Full-time 16 23 29 17 10 2 4 28 42 3443
2017 Part-time 9 15 21 17 22 5 11 47 28 109
2014 Full-time 20 25 27 14 8 2 3 23 48 3452
2014 Part-time 12 28 29 16 9 3 2 27 42 90

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 16 32 28 14 1 1 44 24 3479
2020 Part-time 2 7 18 33 37 0 4 72 9 109
2019 Full-time 7 15 31 29 15 1 1 45 23 3692
2019 Part-time 4 12 30 27 23 1 3 52 17 70
2017 Full-time 9 15 31 27 15 1 2 43 25 3434
2017 Part-time 3 5 18 33 35 1 6 73 8 109
2014 Full-time 8 17 35 25 12 1 2 38 26 3450
2014 Part-time 3 15 38 28 10 2 3 41 19 90

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 20 27 23 16 1 2 39 33 3479
2020 Part-time 4 11 18 28 36 0 3 66 15 112
2019 Full-time 13 19 28 21 15 2 2 38 33 3700
2019 Part-time 7 16 22 23 22 3 7 50 25 70
2017 Full-time 14 21 28 18 13 1 4 34 37 3445
2017 Part-time 3 8 17 22 36 2 12 66 14 108
2014 Full-time 15 23 30 17 10 1 3 28 40 3452
2014 Part-time 8 25 30 20 13 0 4 34 35 90

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 14 24 27 22 3 2 52 23 3466
2020 Part-time 1 9 8 31 40 4 8 80 11 110
2019 Full-time 10 17 26 25 18 3 2 45 28 3693
2019 Part-time 5 12 30 20 20 10 3 46 19 71
2017 Full-time 11 16 24 23 18 3 5 44 29 3446
2017 Part-time 5 6 18 27 29 8 7 66 13 109
2014 Full-time 6 12 24 30 20 3 5 54 20 3450
2014 Part-time 0 14 24 31 22 4 4 59 15 90

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 18 34 23 13 2 2 38 27 3475
2020 Part-time 5 10 12 31 31 4 6 69 17 111
2019 Full-time 11 20 33 21 12 2 2 34 32 3698
2019 Part-time 4 15 33 24 11 12 1 40 23 71
2017 Full-time 13 19 33 17 11 3 3 30 34 3445
2017 Part-time 3 8 21 25 26 9 8 61 14 109
2014 Full-time 16 23 31 16 9 3 3 26 40 3455
2014 Part-time 6 26 27 25 7 5 3 35 35 90

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 17 37 26 12 1 1 39 24 3487
2020 Part-time 10 9 32 23 20 1 4 46 20 111
2019 Full-time 7 15 32 28 16 1 2 45 22 3705
2019 Part-time 8 12 38 22 13 4 2 38 21 70
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 29 17 7 4 8 5 68 12 3479
2020 Part-time 34 21 13 3 3 13 13 74 9 112
2019 Full-time 32 30 15 8 7 5 4 68 16 3713
2019 Part-time 32 30 8 6 4 16 3 78 12 71
2017 Full-time 29 31 14 9 7 5 5 67 17 3461
2017 Part-time 44 22 7 6 1 7 13 82 9 109
2014 Full-time 30 32 16 8 6 6 4 68 15 3458
2014 Part-time 36 21 13 9 3 11 7 69 15 90

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 28 8 7 4 1 0 81 11 3478
2020 Part-time 62 24 6 4 2 1 1 87 7 112
2019 Full-time 49 28 8 8 6 1 0 78 14 3704
2019 Part-time 55 28 9 5 3 0 0 83 8 71
2017 Full-time 47 30 8 8 6 1 0 77 14 3457
2017 Part-time 68 23 5 3 0 1 1 92 3 108
2014 Full-time 44 31 9 9 6 1 0 76 15 3463
2014 Part-time 52 30 7 5 3 0 2 85 8 90

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 29 6 4 2 0 0 88 6 3459
2020 Part-time 75 17 4 0 3 0 1 92 3 111
2019 Full-time 54 30 6 6 3 0 0 84 10 3707
2019 Part-time 60 25 6 6 2 0 0 85 8 71
2017 Full-time 48 35 8 6 3 0 0 83 9 3455
2017 Part-time 63 29 6 1 1 0 0 92 2 109
2014 Full-time 45 39 8 6 2 0 0 84 8 3459
2014 Part-time 50 39 6 3 2 0 0 89 6 90

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 34 9 4 2 1 0 85 6 3470
2020 Part-time 56 32 7 1 2 1 1 89 4 111
2019 Full-time 46 34 10 5 3 1 1 82 8 3705
2019 Part-time 42 41 10 0 0 5 2 89 0 70

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 24 10 4 3 6 4 80 8 3490
2020 Part-time 41 31 8 7 0 9 3 82 8 111
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 26 13 3 2 1 4 81 5 3485
2020 Part-time 38 27 22 5 1 1 5 69 7 111
2019 Full-time 51 26 12 4 3 1 4 80 7 3710
2019 Part-time 41 26 20 3 2 0 8 73 5 71

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 31 10 6 3 0 1 81 9 3491
2020 Part-time 53 32 8 4 2 0 0 86 6 112
2019 Full-time 46 31 11 6 5 1 1 77 12 3708
2019 Part-time 47 28 9 13 3 0 0 75 16 71
2017 Full-time 41 35 12 7 4 0 0 77 11 3461
2017 Part-time 58 27 9 2 2 0 2 87 4 109
2014 Full-time 39 37 11 7 5 1 0 77 12 3465
2014 Part-time 35 44 12 7 1 0 0 79 9 90

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 24 11 4 4 2 2 80 8 3481
2020 Part-time 65 20 9 2 1 1 3 89 2 112

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 29 9 6 3 0 1 82 8 3490
2020 Part-time 61 27 5 4 3 0 0 88 7 112
2019 Full-time 49 30 9 6 4 1 0 80 11 3698
2019 Part-time 53 27 10 10 0 0 0 80 10 71
2017 Full-time 47 31 10 7 4 1 0 79 11 3454
2017 Part-time 65 30 1 3 1 0 0 95 3 108
2014 Full-time 44 34 9 7 5 0 0 79 12 3461
2014 Part-time 51 35 11 3 0 0 0 86 3 90

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 36 64 3497
2020 Part-time 50 50 108

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 18 8 2 1 5 10 87 4 3493
2020 Part-time 63 13 7 4 0 6 7 87 4 112

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 25 8 5 2 0 0 84 7 3492
2020 Part-time 76 19 1 3 2 0 0 94 5 112
2019 Full-time 56 25 9 5 4 0 0 82 9 3713
2019 Part-time 57 24 12 5 2 0 0 81 7 71
2017 Full-time 53 27 9 5 5 0 0 81 10 3453
2017 Part-time 78 12 4 4 2 0 0 90 6 109
2014 Full-time 51 29 9 6 4 0 0 81 10 3463
2014 Part-time 52 37 5 4 2 0 0 89 5 90
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 29 13 6 3 9 0 76 10 3487
2020 Part-time 51 27 7 3 3 9 0 86 6 112
2019 Full-time 34 32 14 8 6 7 0 71 15 3690
2019 Part-time 35 31 12 6 2 14 0 76 10 71
2017 Full-time 29 32 16 7 7 8 0 67 16 3458
2017 Part-time 50 26 7 4 2 10 1 86 6 109
2014 Full-time 26 35 15 8 6 10 0 68 15 3461
2014 Part-time 30 33 23 2 2 9 1 70 5 90

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 33 14 9 5 3 0 72 14 3482
2020 Part-time 51 28 10 3 2 4 1 84 6 112
2019 Full-time 31 33 16 10 7 3 0 66 18 3687
2019 Part-time 24 36 18 8 2 9 2 68 12 71
2017 Full-time 26 32 19 10 9 3 0 60 20 3456
2017 Part-time 48 27 12 9 1 1 2 77 11 109
2014 Full-time 24 35 18 13 7 3 0 61 21 3461
2014 Part-time 35 35 19 9 1 1 0 70 11 90

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 33 19 12 6 5 0 62 18 3479
2020 Part-time 35 31 13 11 1 8 0 73 13 112
2019 Full-time 23 31 19 14 8 5 0 57 23 3689
2019 Part-time 21 31 19 8 4 18 0 63 14 71
2017 Full-time 18 31 20 14 10 6 0 53 26 3454
2017 Part-time 38 20 18 6 3 13 3 68 11 107
2014 Full-time 16 33 21 16 9 6 0 52 26 3460
2014 Part-time 24 32 27 6 2 9 0 62 9 89

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 37 17 13 7 3 0 63 20 3489
2020 Part-time 37 36 12 8 3 3 0 76 12 111
2019 Full-time 21 32 18 16 10 3 0 54 27 3690
2019 Part-time 22 34 15 9 6 14 0 65 17 71
2017 Full-time 19 34 18 15 11 3 0 54 27 3451
2017 Part-time 40 23 15 8 4 7 2 70 14 109
2014 Full-time 16 37 18 15 10 3 0 55 26 3460
2014 Part-time 21 37 24 15 1 2 0 59 16 90

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 24 12 4 2 5 1 80 6 3492
2020 Part-time 41 25 18 7 0 10 1 73 7 112
2019 Full-time 48 24 13 5 3 6 1 78 8 3714
2019 Part-time 59 20 9 3 0 8 0 86 4 71
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 44 14 6 2 1 0 78 8 3487
2020 Part-time 41 38 15 4 0 2 0 81 4 112
2019 Full-time 30 44 14 8 3 1 0 75 10 3709
2019 Part-time 40 38 13 7 1 0 0 78 9 71
2017 Full-time 28 43 16 8 4 1 0 72 12 3459
2017 Part-time 43 44 4 5 1 1 2 89 6 108
2014 Full-time 25 43 18 9 3 2 0 70 12 3464
2014 Part-time 25 54 14 5 1 1 0 80 6 90

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 39 19 12 5 2 0 64 17 3465
2020 Part-time 34 38 10 10 2 5 1 76 13 111
2019 Full-time 19 35 20 15 7 3 0 56 23 3693
2019 Part-time 23 30 24 13 1 9 0 58 16 71

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 37 14 10 4 3 1 72 14 3480
2020 Part-time 27 35 16 13 1 6 2 67 16 112
2019 Full-time 31 35 14 11 5 3 1 69 16 3708
2019 Part-time 26 40 8 11 8 5 1 71 21 70
2017 Full-time 32 36 13 9 5 4 1 71 15 3456
2017 Part-time 36 32 8 8 7 7 2 75 17 108
2014 Full-time 34 38 12 8 4 4 1 75 12 3461
2014 Part-time 19 51 12 11 4 2 2 72 15 89

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 38 16 5 2 2 0 76 7 3478
2020 Part-time 37 41 16 2 1 3 0 80 3 111
2019 Full-time 34 35 19 6 3 2 0 70 10 3706
2019 Part-time 29 41 14 7 2 7 0 76 10 71

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 23 20 11 9 13 2 53 24 3480
2020 Part-time 26 31 16 10 6 6 5 64 18 111
2019 Full-time 20 21 19 12 12 12 3 49 29 3702
2019 Part-time 20 27 16 15 4 17 0 57 24 71
2017 Full-time 16 21 19 13 15 13 4 44 33 3457
2017 Part-time 27 24 12 10 6 14 7 64 20 108
2014 Full-time 14 21 19 15 15 12 4 42 36 3462
2014 Part-time 13 27 25 16 7 10 2 46 26 90

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 33 17 10 6 3 0 66 17 3478
2020 Part-time 41 29 14 7 1 7 1 76 8 110
2019 Full-time 27 33 16 12 9 2 0 62 21 3698
2019 Part-time 27 30 18 16 1 9 0 62 19 71
2017 Full-time 28 34 15 11 8 3 0 64 20 3453
2017 Part-time 35 39 11 5 1 5 3 81 7 109
2014 Full-time 24 35 17 13 9 3 0 60 23 3460
2014 Part-time 31 40 19 2 1 5 2 76 3 90

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 26 16 15 13 3 2 54 29 3492
2020 Part-time 25 35 16 7 3 4 10 70 11 111
2019 Full-time 25 28 15 14 15 2 2 54 30 3709
2019 Part-time 23 19 26 16 6 4 6 47 25 71
2017 Full-time 21 26 15 16 17 2 2 50 35 3455
2017 Part-time 28 29 13 13 3 3 11 67 18 109
2014 Full-time 17 23 16 17 22 3 2 42 41 3462
2014 Part-time 14 23 28 16 6 6 7 43 25 90

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 23 14 6 3 1 4 76 10 3496
2020 Part-time 45 26 16 6 3 0 4 73 10 112
2019 Full-time 53 23 12 5 3 1 4 79 8 3709
2019 Part-time 54 12 12 8 8 0 6 71 17 71

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 25 14 4 2 1 3 78 7 3494
2020 Part-time 52 20 17 3 3 1 3 76 6 112
2019 Full-time 49 23 13 6 4 2 3 76 10 3704
2019 Part-time 53 22 13 5 0 2 6 81 5 71

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 9 5 2 2 4 4 90 5 3477
2020 Part-time 81 9 1 0 0 6 3 99 0 112
2019 Full-time 74 8 5 2 3 4 4 89 6 3696
2019 Part-time 75 7 7 4 0 5 2 89 4 71

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 10 4 1 1 2 7 93 3 3481
2020 Part-time 69 13 7 2 2 2 6 89 4 112
2019 Full-time 79 6 2 1 1 2 9 95 2 3690
2019 Part-time 76 4 4 4 1 2 8 90 5 71

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 40 18 9 3 4 0 68 13 3488
2020 Part-time 26 47 12 7 1 8 1 79 8 112
2019 Full-time 24 39 19 9 5 4 0 66 15 3710
2019 Part-time 11 39 27 11 2 8 2 55 14 70
2017 Full-time 22 36 21 10 7 4 1 60 18 3453
2017 Part-time 30 41 15 5 1 5 2 77 7 109

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 37 13 5 2 2 0 79 8 3479
2020 Part-time 39 48 8 3 0 3 0 89 4 111
2019 Full-time 40 38 12 6 3 2 0 79 9 3687
2019 Part-time 39 40 11 4 1 5 0 83 5 71
2017 Full-time 38 40 12 4 3 2 0 81 7 3455
2017 Part-time 61 28 5 3 1 1 0 90 5 109
2014 Full-time 41 38 11 4 2 3 0 82 7 3462
2014 Part-time 42 42 8 4 1 2 0 87 5 90

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 34 12 3 2 4 0 82 5 3483
2020 Part-time 38 38 10 6 0 6 1 82 7 111
2019 Full-time 49 32 11 3 2 3 0 84 5 3700
2019 Part-time 48 38 9 2 0 4 0 89 2 70
2017 Full-time 40 35 14 3 3 4 1 79 6 3459
2017 Part-time 46 37 9 4 2 2 0 85 6 107
2014 Full-time 44 34 12 3 2 5 0 82 5 3460
2014 Part-time 40 43 9 3 0 4 1 88 3 90

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 34 14 4 2 6 0 79 6 3487
2020 Part-time 31 32 17 8 1 10 1 71 9 111

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 31 11 5 3 5 2 79 9 3480
2020 Part-time 36 42 11 3 2 3 2 83 6 111

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 31 7 3 2 0 0 87 5 3481
2020 Part-time 65 27 6 0 1 2 0 93 1 112
2019 Full-time 54 31 8 4 3 0 0 85 7 3704
2019 Part-time 52 36 7 5 0 0 0 88 5 71
2017 Full-time 47 36 8 5 3 0 0 84 8 3454
2017 Part-time 70 25 3 2 1 0 0 94 2 109
2014 Full-time 48 35 10 4 2 1 0 84 7 3460
2014 Part-time 50 42 5 2 0 0 0 92 2 90

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 30 12 5 3 0 0 79 9 3479
2020 Part-time 54 30 11 3 1 0 0 85 4 112
2019 Full-time 45 29 15 6 4 1 0 75 10 3701
2019 Part-time 41 36 17 5 0 0 0 78 5 70
2017 Full-time 39 32 16 7 5 1 0 71 12 3447
2017 Part-time 60 28 6 3 2 0 0 88 6 109
2014 Full-time 33 37 16 8 5 1 0 71 13 3464
2014 Part-time 37 46 7 6 3 0 0 84 10 90

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 33 12 6 3 0 0 79 9 3465
2020 Part-time 54 36 6 2 1 1 0 91 3 111
2019 Full-time 43 33 12 7 4 0 0 76 11 3696
2019 Part-time 40 38 15 6 2 0 0 78 7 69
2017 Full-time 37 35 15 8 5 0 0 72 13 3454
2017 Part-time 58 31 7 2 1 0 0 89 4 109
2014 Full-time 33 38 16 8 5 1 0 71 13 3462
2014 Part-time 39 39 12 7 2 0 0 79 9 90

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 25 17 9 6 3 1 67 15 3489
2020 Part-time 34 24 18 12 4 7 1 63 17 112
2019 Full-time 38 24 18 10 7 3 1 64 17 3709
2019 Part-time 29 31 19 11 3 6 1 65 15 70
2017 Full-time 32 25 19 11 8 4 1 60 20 3456
2017 Part-time 49 24 6 8 5 4 4 79 15 109
2014 Full-time 30 26 20 11 8 4 1 59 20 3462
2014 Part-time 31 31 12 15 2 6 2 68 19 90
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 26 39 35 3493
2020 Part-time 30 28 41 111
2019 Full-time 30 35 35 3721
2019 Part-time 32 33 36 71
2017 Full-time 28 38 34 3461
2017 Part-time 33 31 37 109
2014 Full-time 27 39 34 3464
2014 Part-time 33 38 29 90

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 14 32 41 4 2 6 911
2020 Part-time 7 17 3 6 60 7 31
2019 Full-time 12 29 40 5 7 7 1102
2019 Part-time 12 9 31 7 38 4 19
2017 Full-time 15 24 41 6 6 8 955
2017 Part-time 17 4 13 8 55 2 37
2014 Full-time 19 25 38 9 9999 10 947
2014 Part-time 28 6 29 17 9999 20 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 3492
2020 Part-time 4 96 111
2019 Full-time 14 86 3710
2019 Part-time 7 93 71

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 15 16 5 3 34 8 58 14 3486
2020 Part-time 21 11 11 0 1 35 21 74 1 111
2019 Full-time 17 15 18 6 6 29 9 51 21 3707
2019 Part-time 22 9 20 3 0 34 12 58 5 71
2017 Full-time 15 16 17 6 6 31 9 52 20 3463
2017 Part-time 19 11 17 2 5 27 20 56 13 109
2014 Full-time 16 16 18 5 4 32 9 53 16 3463
2014 Part-time 15 18 21 3 2 30 10 55 10 90

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 30 16 4 3 11 1 74 8 3483
2020 Part-time 33 26 17 1 1 17 4 75 2 111
2019 Full-time 33 30 15 6 5 10 1 72 12 3707
2019 Part-time 27 36 11 4 0 20 2 80 6 71
2017 Full-time 27 29 18 6 5 14 1 66 13 3460
2017 Part-time 32 26 13 3 4 17 5 75 9 109
2014 Full-time 27 30 18 5 3 15 1 68 10 3462
2014 Part-time 30 32 23 3 1 10 1 69 5 90
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 3488
2020 Part-time 3 97 111

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 15 17 2 2 38 6 61 8 3486
2020 Part-time 21 15 10 3 1 37 13 72 7 111
2019 Full-time 19 15 19 3 3 33 9 58 10 3702
2019 Part-time 16 12 20 1 0 39 11 58 3 69
2017 Full-time 15 15 17 3 3 38 9 57 10 3458
2017 Part-time 27 11 11 2 2 37 10 71 8 109
2014 Full-time 16 15 18 2 2 39 9 58 8 3460
2014 Part-time 16 17 12 2 1 41 11 68 7 90

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 31 15 3 2 11 1 77 5 3484
2020 Part-time 41 26 13 2 1 17 0 80 4 109
2019 Full-time 36 30 15 3 3 12 2 76 7 3708
2019 Part-time 34 29 13 0 1 21 2 82 1 71
2017 Full-time 30 29 17 3 3 16 2 72 7 3452
2017 Part-time 42 23 11 1 1 19 3 83 4 109
2014 Full-time 29 28 17 2 2 19 2 73 5 3459
2014 Part-time 33 34 13 1 0 16 2 82 2 90
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 24 15 8 8 0 2 68 17 3495
2020 Part-time 54 21 9 9 1 1 7 80 10 112

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 29 16 8 5 1 1 70 13 3481
2020 Part-time 42 31 12 8 5 1 1 75 13 112
2019 Full-time 27 29 20 12 11 0 1 57 23 3710
2019 Part-time 28 19 24 17 11 0 0 47 29 71
2017 Full-time 24 23 20 14 16 0 2 48 31 3451
2017 Part-time 18 20 26 17 15 0 3 39 34 109

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 27 27 16 11 1 0 45 28 3488
2020 Part-time 38 40 12 6 3 1 0 79 9 112
2019 Full-time 21 29 26 14 8 0 1 51 23 3708
2019 Part-time 37 27 18 11 5 0 2 65 16 70
2017 Full-time 18 28 27 16 10 0 1 46 26 3457
2017 Part-time 40 28 19 7 3 0 3 70 10 109

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 29 22 13 8 1 1 56 22 3480
2020 Part-time 53 30 7 7 1 1 1 85 8 112
2019 Full-time 28 31 23 10 7 0 1 60 17 3681
2019 Part-time 47 21 13 15 2 0 2 69 18 71
2017 Full-time 23 31 23 12 8 0 2 55 21 3446
2017 Part-time 55 19 13 8 1 0 3 77 10 109

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 25 21 14 11 1 1 52 26 3476
2020 Part-time 52 25 11 7 4 1 1 78 11 111
2019 Full-time 24 26 22 14 12 1 1 51 26 3691
2019 Part-time 46 23 15 7 6 1 2 71 14 71
2017 Full-time 23 24 23 16 12 1 2 48 28 3458
2017 Part-time 46 23 16 4 5 1 5 74 10 109

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 25 16 8 6 0 4 69 14 3477
2020 Part-time 70 16 6 3 1 1 3 90 4 112
2019 Full-time 51 23 12 5 4 0 5 78 9 3695
2019 Part-time 69 16 7 1 0 1 6 91 1 71
2017 Full-time 42 24 14 6 4 1 8 73 11 3460
2017 Part-time 56 19 3 3 1 0 18 92 4 109

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 28 21 12 10 0 1 56 23 3481
2020 Part-time 37 25 25 8 5 1 0 63 13 112
2019 Full-time 36 29 19 9 7 0 1 65 16 3703
2019 Part-time 50 26 13 6 1 2 2 79 7 71
2017 Full-time 31 29 20 11 7 0 1 61 19 3448
2017 Part-time 42 29 11 11 3 0 4 74 15 109

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 22 18 10 9 0 6 59 21 3486
2020 Part-time 46 24 7 8 7 0 9 77 16 112

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 34 18 7 4 1 2 70 11 3479
2020 Part-time 58 26 7 6 1 2 1 86 7 112
2019 Full-time 30 34 21 9 5 1 1 65 13 3702
2019 Part-time 41 21 26 6 1 4 2 66 7 71
2017 Full-time 28 32 21 11 6 1 2 61 17 3449
2017 Part-time 46 28 15 4 1 1 4 78 6 109

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 33 22 10 6 1 1 62 16 3475
2020 Part-time 49 31 13 2 3 1 1 81 5 110
2019 Full-time 28 32 23 11 5 0 1 60 17 3708
2019 Part-time 38 26 19 13 3 0 2 65 16 71
2017 Full-time 23 32 22 13 7 0 2 56 21 3447
2017 Part-time 40 28 16 7 1 1 6 74 8 109

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 31 18 9 5 0 1 68 14 3476
2020 Part-time 45 34 12 8 0 1 1 80 8 112
2019 Full-time 32 31 20 10 6 1 1 63 17 3696
2019 Part-time 41 27 20 5 5 0 2 69 10 71
2017 Full-time 29 31 20 11 7 0 2 61 18 3452
2017 Part-time 44 24 19 5 2 0 6 71 8 109

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 25 13 6 6 1 1 75 12 3476
2020 Part-time 66 23 4 4 1 1 2 91 5 111
2019 Full-time 45 26 14 8 6 1 1 72 14 3703
2019 Part-time 57 20 16 3 1 1 2 79 5 71

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 32 23 11 6 0 1 60 17 3484
2020 Part-time 30 27 26 12 4 0 0 58 16 111

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 33 21 10 6 0 1 63 16 3485
2020 Part-time 37 38 12 8 4 0 1 76 12 111
2019 Full-time 37 30 19 8 4 0 1 68 13 3694
2019 Part-time 41 27 21 8 3 0 0 68 11 70
2017 Full-time 31 33 19 9 5 1 2 66 15 3443
2017 Part-time 44 29 18 3 2 0 5 77 5 108

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 30 15 5 3 0 1 77 8 3465
2020 Part-time 57 24 8 4 2 0 4 84 7 111
2019 Full-time 56 23 11 5 3 0 2 81 8 3687
2019 Part-time 59 20 13 3 4 0 2 80 7 71
2017 Full-time 57 21 12 5 3 0 2 80 8 3457
2017 Part-time 71 12 6 4 3 0 3 87 7 108

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 34 22 9 5 0 0 64 14 3471
2020 Part-time 37 28 24 5 4 0 1 66 9 111

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 17 7 2 1 1 4 89 4 3468
2020 Part-time 76 14 5 2 1 0 3 92 2 110
2019 Full-time 75 11 4 1 1 1 6 93 3 3698
2019 Part-time 81 5 3 0 3 1 6 94 3 71
2017 Full-time 71 11 5 4 3 1 4 87 7 3460
2017 Part-time 79 8 3 1 5 0 4 90 6 108

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 9 4 2 2 1 3 91 4 3477
2020 Part-time 86 4 6 1 2 0 2 92 3 112
2019 Full-time 72 12 5 3 4 1 3 87 8 3693
2019 Part-time 74 18 4 1 0 0 3 94 1 71
2017 Full-time 57 25 9 4 2 0 3 85 6 3454
2017 Part-time 73 15 5 2 3 0 3 91 5 109

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 20 5 2 1 0 2 92 3 3465
2020 Part-time 82 13 1 3 0 0 2 96 3 112
2019 Full-time 58 25 9 3 2 0 2 85 6 3686
2019 Part-time 66 19 11 4 0 0 0 85 4 71
2017 Full-time 58 19 9 7 4 0 2 79 11 3452
2017 Part-time 77 9 5 0 5 1 3 90 5 109

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 17 7 4 3 0 2 86 7 3470
2020 Part-time 81 14 1 3 1 0 1 95 4 112
2019 Full-time 61 18 9 5 5 0 2 81 10 3685
2019 Part-time 69 15 10 3 2 1 0 85 5 70
2017 Full-time 53 13 5 2 1 0 25 89 4 3449
2017 Part-time 71 4 2 1 1 0 21 95 3 109

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 62 12 4 1 1 0 20 93 2 3469
2020 Part-time 70 6 3 1 0 0 21 96 1 111
2019 Full-time 59 12 5 2 1 0 21 91 3 3667
2019 Part-time 68 5 0 4 2 2 19 93 7 71
2017 Full-time 65 19 7 2 1 0 7 90 3 3442
2017 Part-time 73 14 4 0 1 0 8 95 2 107

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 18 5 2 1 1 3 92 2 3483
2020 Part-time 81 11 2 0 1 0 4 96 1 112
2019 Full-time 71 16 6 1 1 0 4 91 3 3681
2019 Part-time 78 11 2 4 2 0 4 92 5 71
2017 Full-time 69 15 5 3 2 1 5 89 5 3457
2017 Part-time 65 16 7 6 2 0 4 85 8 109

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 14 5 2 2 1 2 90 4 3486
2020 Part-time 57 15 14 6 8 0 1 73 14 111
2019 Full-time 75 12 5 2 2 1 3 90 5 3691
2019 Part-time 67 13 5 0 10 2 3 84 11 71
2017 Full-time 51 27 13 4 2 0 3 80 6 3448
2017 Part-time 55 25 12 3 2 0 4 82 5 109

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 29 16 6 3 0 1 75 8 3482
2020 Part-time 42 31 15 8 4 0 0 73 12 112
2019 Full-time 54 26 12 4 2 0 2 82 6 3688
2019 Part-time 50 27 16 1 2 2 2 81 3 70

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 40 22 6 3 0 0 69 9 3490
2020 Part-time 21 51 19 7 3 0 0 71 10 112

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 33 34 13 4 0 0 48 18 3490
2020 Part-time 23 46 24 4 2 1 0 70 6 112
2019 Full-time 18 35 33 10 4 0 0 53 14 3713
2019 Part-time 30 36 26 7 1 0 0 66 8 71
2017 Full-time 12 32 35 15 5 0 0 44 20 3456
2017 Part-time 19 53 20 5 3 0 1 72 8 109

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 19 37 23 10 0 0 33 29 3484
2020 Part-time 3 11 38 34 14 1 0 48 14 111
2019 Full-time 8 15 38 26 12 0 0 38 23 3680
2019 Part-time 1 14 35 31 18 1 0 49 15 71
2017 Full-time 7 19 37 24 12 0 1 36 27 3454
2017 Part-time 3 11 25 35 23 0 2 60 15 109

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 37 8 3 1 1 0 87 4 3488
2020 Part-time 41 38 12 4 0 3 1 83 4 111
2019 Full-time 40 38 12 5 3 2 0 80 8 3706
2019 Part-time 47 32 10 4 3 4 0 83 7 71
2017 Full-time 29 41 15 6 4 4 0 73 11 3454
2017 Part-time 29 44 10 4 4 8 1 80 8 108

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 33 13 8 4 3 0 75 12 3478
2020 Part-time 39 33 12 10 1 2 1 76 11 112

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 28 11 11 7 1 1 70 18 3480
2020 Part-time 44 27 7 10 9 3 0 73 20 112

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 27 12 4 2 3 1 82 6 3469
2020 Part-time 61 23 7 3 1 4 2 88 4 110

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 33 14 9 4 1 0 72 13 3487
2020 Part-time 49 32 9 4 3 3 0 84 7 111
2019 Full-time 31 35 15 10 7 1 0 67 17 3710
2019 Part-time 37 33 18 8 4 0 0 70 12 71
2017 Full-time 22 39 17 11 8 2 0 63 20 3450
2017 Part-time 27 46 16 3 3 4 0 77 7 109

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 41 11 7 2 1 0 80 9 3494
2020 Part-time 50 36 6 4 1 2 0 88 5 112

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 40 12 8 3 1 0 77 11 3476
2020 Part-time 47 30 14 4 1 5 0 81 5 111

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 38 19 6 2 1 1 72 9 3461
2020 Part-time 37 34 15 8 3 2 1 73 12 111

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 35 12 3 2 2 1 83 5 3476
2020 Part-time 60 23 12 0 1 4 1 87 1 112

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 18 4 1 1 4 1 95 1 3480
2020 Part-time 70 19 2 0 0 8 0 97 0 112

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 33 7 3 1 2 0 90 4 3482
2020 Part-time 52 31 6 4 2 5 0 87 7 112

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 29 9 6 4 1 0 81 10 3478
2020 Part-time 56 23 7 7 3 4 0 82 10 112

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 27 8 3 2 1 0 87 5 3484
2020 Part-time 62 19 10 4 1 4 0 84 5 112
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 3486
2020 Part-time 7 93 109

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 3482
2020 Part-time 9 91 111
2019 Full-time 14 86 3705
2019 Part-time 7 93 71
2017 Full-time 16 84 3458
2017 Part-time 14 86 108
2014 Full-time 13 87 3453
2014 Part-time 16 84 90

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 45 55 357
2020 Part-time 65 35 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 75 25 358
2020 Part-time 100 0 10
2017 Full-time 80 20 562
2017 Part-time 59 41 17
2014 Full-time 81 19 442
2014 Part-time 93 7 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 38 8 6 3 0 2 83 9 268
2020 Part-time 39 45 0 16 0 0 0 84 16 10
2017 Full-time 53 34 6 5 2 0 0 87 8 449
2017 Part-time 74 8 17 0 0 0 0 83 0 10
2014 Full-time 57 28 7 6 2 1 0 85 7 355
2014 Part-time 70 23 0 7 0 0 0 93 7 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 32 9 5 2 3 3 83 7 3485
2020 Part-time 48 27 12 3 4 2 4 79 8 112
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 56 18 1 69 31 3497
2020 Part-time 39 42 18 2 52 48 111

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 44 56 882
2020 Part-time 53 47 45

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 24 15 19 21 1 6 41 42 881
2020 Part-time 16 34 7 13 19 0 11 56 37 45

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 19 14 22 32 1 3 29 56 881
2020 Part-time 12 20 9 23 25 4 8 36 54 45

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 17 13 7 6 2 11 71 15 3485
2020 Part-time 55 10 3 6 1 5 19 86 9 111
2019 Full-time 40 18 14 10 10 1 7 63 22 3629
2019 Part-time 42 17 11 10 6 5 9 68 19 71
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