2020 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 46 2 6 1 0 0 91 7 576
2020 Non-visible minority 35 50 4 9 2 0 0 85 11 2653

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 74 21 2 2 1 0 1 95 3 576
2020 Non-visible minority 77 16 3 2 1 0 1 94 3 2637
2017 Visible minority 72 19 4 2 1 1 1 93 3 533
2017 Non-visible minority 71 20 4 2 1 1 1 93 3 2894
2014 Visible minority 73 22 3 1 1 0 1 95 2 436
2014 Non-visible minority 69 20 5 3 1 0 2 91 4 2927

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 37 10 8 2 0 0 80 10 574
2020 Non-visible minority 37 40 9 12 3 0 0 77 14 2643
2019 Visible minority 50 31 5 9 4 0 0 82 13 656
2019 Non-visible minority 48 37 5 7 3 0 0 85 10 3132
2017 Visible minority 48 35 5 9 3 0 0 83 12 533
2017 Non-visible minority 47 35 5 9 4 0 0 82 13 2897
2014 Visible minority 44 37 7 8 3 0 0 82 12 436
2014 Non-visible minority 46 36 6 9 4 0 0 82 12 2926

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 40 11 8 2 0 1 79 10 572
2020 Non-visible minority 33 43 12 9 3 0 1 77 12 2637
2019 Visible minority 38 38 10 9 4 0 1 77 13 656
2019 Non-visible minority 36 41 10 9 4 0 0 77 13 3123
2018 Visible minority 33 42 10 10 3 0 1 77 13 445
2018 Non-visible minority 27 46 12 11 4 0 0 73 15 2379
2017 Visible minority 36 39 11 9 4 0 1 76 14 532
2017 Non-visible minority 34 40 10 11 4 0 0 75 15 2898
2014 Visible minority 28 43 12 11 4 0 1 72 16 436
2014 Non-visible minority 29 37 13 14 7 0 0 67 21 2926

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 34 9 6 1 0 0 84 7 575
2020 Non-visible minority 49 36 7 6 2 0 0 85 8 2627
2019 Visible minority 52 35 7 3 3 0 1 87 6 646
2019 Non-visible minority 54 34 6 4 2 0 0 88 6 3117
2017 Visible minority 52 37 6 4 1 0 0 89 5 531
2017 Non-visible minority 56 34 5 4 2 0 0 89 5 2888
2014 Visible minority 47 39 7 5 2 0 0 86 7 435
2014 Non-visible minority 52 36 6 5 2 0 0 88 7 2925

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 37 11 7 3 0 0 79 10 571
2020 Non-visible minority 43 34 10 9 4 0 0 77 13 2644
2019 Visible minority 47 30 11 6 4 0 1 78 11 654
2019 Non-visible minority 48 31 9 8 4 0 0 79 12 3124
2018 Visible minority 41 35 12 6 5 1 1 77 10 441
2018 Non-visible minority 42 35 10 8 4 0 1 78 12 2371
2017 Visible minority 44 33 11 5 5 1 1 79 10 532
2017 Non-visible minority 45 33 10 7 4 1 0 79 11 2889
2014 Visible minority 40 37 13 6 3 0 0 78 9 436
2014 Non-visible minority 41 33 12 8 5 1 1 75 13 2928

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 42 10 4 2 0 0 84 6 576
2020 Non-visible minority 39 41 10 7 3 0 0 80 10 2647
2019 Visible minority 39 43 8 7 3 0 0 82 11 656
2019 Non-visible minority 39 40 11 6 4 0 0 79 10 3135
2018 Visible minority 39 37 16 4 4 0 0 76 8 443
2018 Non-visible minority 33 44 11 7 4 0 0 78 12 2367
2017 Visible minority 37 43 9 6 4 0 1 81 10 535
2017 Non-visible minority 36 44 9 8 4 0 0 80 11 2901
2014 Visible minority 34 38 12 11 5 0 0 72 16 436
2014 Non-visible minority 31 45 10 8 5 0 0 76 14 2929

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 38 13 10 5 0 0 72 15 575
2020 Non-visible minority 32 37 13 11 6 0 0 69 17 2649
2019 Visible minority 34 37 12 9 6 1 0 72 15 655
2019 Non-visible minority 30 38 12 13 6 0 0 68 19 3134
2018 Visible minority 27 37 17 10 9 0 1 64 19 443
2018 Non-visible minority 26 35 16 13 9 0 0 62 22 2376
2017 Visible minority 29 35 15 10 9 1 1 65 19 532
2017 Non-visible minority 29 37 13 12 8 1 0 67 20 2898
2014 Visible minority 23 33 21 13 10 0 0 56 23 435
2014 Non-visible minority 24 33 18 15 10 0 0 57 25 2929

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 39 8 7 2 0 0 84 8 572
2020 Non-visible minority 34 41 12 10 3 0 0 75 13 2637
2019 Visible minority 43 40 8 7 3 0 0 83 9 649
2019 Non-visible minority 32 43 11 9 4 0 0 75 14 3119
2018 Visible minority 38 39 12 9 2 0 0 77 12 445
2018 Non-visible minority 31 40 13 11 5 0 0 71 16 2373
2017 Visible minority 39 40 10 8 3 0 0 79 11 534
2017 Non-visible minority 32 44 11 10 4 0 0 75 14 2898

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 35 5 3 1 0 0 91 4 571
2020 Non-visible minority 42 41 10 5 2 0 0 83 7 2637
2019 Visible minority 50 36 8 4 2 0 0 86 6 654
2019 Non-visible minority 41 39 11 6 3 0 0 80 9 3122
2018 Visible minority 51 38 5 2 2 0 1 90 4 444
2018 Non-visible minority 39 44 9 5 2 1 0 83 8 2374
2017 Visible minority 47 37 8 6 2 0 0 84 8 532
2017 Non-visible minority 40 40 10 6 3 0 0 81 9 2898
2014 Visible minority 42 40 10 6 2 0 0 82 8 436
2014 Non-visible minority 32 42 14 7 4 1 0 75 11 2930

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 34 11 7 4 0 0 78 11 576
2020 Non-visible minority 33 39 13 9 6 0 0 72 15 2647
2019 Visible minority 40 36 12 8 5 0 0 76 12 655
2019 Non-visible minority 34 37 11 11 6 0 0 72 17 3136
2018 Visible minority 32 41 12 7 7 0 0 74 14 443
2018 Non-visible minority 29 40 12 11 8 0 0 69 19 2368
2017 Visible minority 34 36 13 8 8 0 0 70 16 532
2017 Non-visible minority 31 40 12 10 7 0 0 71 17 2898

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 28 6 2 1 0 0 91 3 575
2020 Non-visible minority 54 32 9 3 2 0 0 87 5 2631
2019 Visible minority 56 31 8 3 2 0 0 87 5 654
2019 Non-visible minority 53 33 9 3 2 0 0 86 5 3116
2018 Visible minority 54 35 8 3 1 0 0 88 4 443
2018 Non-visible minority 50 36 8 4 2 0 0 86 6 2352
2017 Visible minority 54 33 8 2 2 0 0 87 5 534
2017 Non-visible minority 54 34 8 3 1 0 0 88 5 2890
2014 Visible minority 61 27 8 1 2 0 0 88 3 434
2014 Non-visible minority 60 28 7 3 1 0 0 89 4 2929

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 41 12 8 4 0 0 77 12 575
2020 Non-visible minority 34 42 11 9 4 0 0 76 13 2641
2019 Visible minority 36 35 15 8 5 1 1 72 13 650
2019 Non-visible minority 35 38 12 10 5 0 0 74 14 3115
2018 Visible minority 28 41 14 9 7 0 1 70 16 441
2018 Non-visible minority 30 40 14 10 6 0 0 70 16 2364
2017 Visible minority 33 40 14 7 6 0 0 73 13 531
2017 Non-visible minority 34 42 10 9 5 0 0 76 14 2886
2014 Visible minority 19 42 12 15 8 0 3 63 25 436
2014 Non-visible minority 25 42 12 12 8 0 0 68 20 2929

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 33 13 7 3 0 0 77 10 574
2020 Non-visible minority 41 35 13 7 4 0 0 76 11 2646
2019 Visible minority 41 34 13 6 5 0 0 75 12 653
2019 Non-visible minority 40 36 13 8 4 0 0 75 12 3128
2018 Visible minority 37 35 12 8 7 1 1 73 15 441
2018 Non-visible minority 34 38 14 9 5 0 0 72 14 2360
2017 Visible minority 40 33 14 7 6 0 0 73 12 533
2017 Non-visible minority 39 37 12 8 5 0 0 76 12 2887
2014 Visible minority 31 37 14 8 6 0 3 71 14 436
2014 Non-visible minority 33 38 13 10 7 0 0 71 17 2930

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 44 10 8 2 0 0 80 10 572
2020 Non-visible minority 32 43 13 8 3 0 1 76 11 2638
2019 Visible minority 38 39 11 8 3 0 1 79 11 652
2019 Non-visible minority 33 40 12 9 3 0 1 75 13 3091
2018 Visible minority 29 41 15 9 6 0 1 70 14 441
2018 Non-visible minority 29 39 15 12 5 1 1 68 17 2364
2017 Visible minority 32 40 14 7 6 0 1 73 13 530
2017 Non-visible minority 35 38 13 9 5 0 1 73 13 2891
2014 Visible minority 37 35 14 8 5 1 1 73 13 435
2014 Non-visible minority 27 38 15 11 7 1 1 66 19 2930

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 34 6 3 1 0 0 91 3 575
2020 Non-visible minority 45 39 9 5 2 0 0 84 7 2649
2019 Visible minority 49 35 9 4 3 0 0 84 7 658
2019 Non-visible minority 46 38 9 5 2 0 0 84 8 3133
2018 Visible minority 45 37 14 2 2 0 0 82 4 444
2018 Non-visible minority 38 42 10 6 4 0 0 81 9 2367
2017 Visible minority 47 37 9 4 3 0 0 84 7 532
2017 Non-visible minority 44 39 9 5 3 0 0 83 8 2888
2014 Visible minority 44 36 15 3 2 0 0 79 6 435
2014 Non-visible minority 40 40 11 6 3 0 0 80 9 2928

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 41 18 7 3 0 1 72 10 569
2020 Non-visible minority 32 34 18 9 6 0 0 67 15 2636
2019 Visible minority 42 37 14 3 3 0 1 79 7 649
2019 Non-visible minority 39 32 16 8 4 0 0 72 12 3115
2018 Visible minority 38 38 13 6 4 0 1 77 10 443
2018 Non-visible minority 36 33 17 8 5 0 0 70 13 2381
2017 Visible minority 37 38 14 5 4 0 2 77 9 534
2017 Non-visible minority 36 36 16 7 3 0 1 73 10 2898
2014 Visible minority 39 37 14 7 2 0 1 77 9 436
2014 Non-visible minority 34 36 17 8 4 0 1 71 12 2930

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 6 21 36 29 7 0 2 37 27 573
2020 Non-visible minority 6 20 39 25 9 1 0 35 26 2642
2019 Visible minority 6 19 35 23 12 2 3 37 26 656
2019 Non-visible minority 6 19 38 23 11 1 1 35 26 3131
2018 Visible minority 7 18 38 22 11 2 3 34 26 439
2018 Non-visible minority 7 20 39 23 10 1 1 33 27 2372
2017 Visible minority 5 15 37 22 11 2 6 37 22 533
2017 Non-visible minority 6 19 38 22 12 1 2 35 25 2887
2014 Visible minority 10 22 42 18 4 1 3 24 33 433
2014 Non-visible minority 9 27 38 19 6 0 2 25 36 2921

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 3 9 22 38 21 3 3 63 13 569
2020 Non-visible minority 5 11 26 35 20 3 1 57 16 2635
2019 Visible minority 6 9 22 28 26 5 4 60 16 654
2019 Non-visible minority 6 14 26 30 21 2 2 53 21 3128
2018 Visible minority 4 15 21 30 23 5 3 57 20 437
2018 Non-visible minority 7 14 29 28 17 2 1 47 23 2360
2017 Visible minority 5 10 23 25 26 4 8 58 17 530
2017 Non-visible minority 5 14 27 27 22 3 3 51 20 2884
2014 Visible minority 10 19 38 18 6 5 4 27 32 433
2014 Non-visible minority 14 21 31 19 11 3 2 31 37 2922

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 21 33 17 6 3 3 25 40 573
2020 Non-visible minority 15 24 34 16 9 2 1 25 40 2642
2019 Visible minority 17 21 27 14 13 3 5 29 41 654
2019 Non-visible minority 17 25 27 15 12 1 3 28 44 3126
2018 Visible minority 19 22 26 18 11 2 3 31 42 441
2018 Non-visible minority 18 26 31 14 8 2 2 23 45 2366
2017 Visible minority 16 22 28 15 11 3 6 28 41 530
2017 Non-visible minority 17 26 27 13 10 2 3 25 46 2892
2014 Visible minority 23 20 30 16 2 2 7 20 46 431
2014 Non-visible minority 29 27 23 10 7 1 2 17 58 2923

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 13 34 32 12 1 2 46 19 570
2020 Non-visible minority 7 14 33 29 16 1 1 45 21 2631
2019 Visible minority 5 12 28 28 23 1 4 52 18 651
2019 Non-visible minority 6 13 29 31 19 1 2 51 20 3124
2018 Visible minority 7 13 27 30 20 1 2 51 21 438
2018 Non-visible minority 6 15 33 29 15 1 1 45 21 2356
2017 Visible minority 7 11 26 26 23 2 6 53 19 530
2017 Non-visible minority 6 13 32 28 17 1 3 47 19 2878
2014 Visible minority 9 15 32 22 11 6 6 37 27 435
2014 Non-visible minority 8 15 35 27 12 1 2 40 24 2917

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 18 31 27 13 2 3 41 26 571
2020 Non-visible minority 11 21 28 23 15 1 1 39 32 2639
2019 Visible minority 9 15 26 23 21 2 4 47 25 649
2019 Non-visible minority 10 19 27 23 18 2 2 43 30 3134
2018 Visible minority 11 16 30 22 15 2 4 39 29 439
2018 Non-visible minority 12 22 30 20 13 1 2 34 35 2363
2017 Visible minority 10 15 25 21 20 1 8 46 27 531
2017 Non-visible minority 11 19 28 22 15 2 3 39 31 2885
2014 Visible minority 15 20 29 21 11 1 3 33 37 432
2014 Non-visible minority 21 25 29 15 7 1 3 23 48 2925

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 10 25 30 18 7 5 55 17 572
2020 Non-visible minority 6 12 26 29 23 2 2 54 19 2635
2019 Visible minority 7 12 22 22 20 8 8 51 23 649
2019 Non-visible minority 7 15 23 25 23 3 4 52 24 3120
2018 Visible minority 7 11 25 25 21 5 6 51 21 436
2018 Non-visible minority 8 14 27 26 19 2 3 48 24 2358
2017 Visible minority 5 11 21 23 21 6 12 54 20 529
2017 Non-visible minority 7 13 24 26 22 3 6 52 21 2884
2014 Visible minority 5 11 27 24 13 4 16 46 20 432
2014 Non-visible minority 9 13 26 27 16 3 7 48 24 2921

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 15 30 22 13 5 4 37 30 571
2020 Non-visible minority 12 23 33 19 10 2 1 30 36 2641
2019 Visible minority 12 15 26 16 19 6 7 40 31 652
2019 Non-visible minority 14 22 29 16 15 2 2 32 38 3129
2018 Visible minority 12 21 27 21 13 2 3 36 35 439
2018 Non-visible minority 16 24 31 15 9 2 2 26 42 2374
2017 Visible minority 10 17 27 16 16 4 10 37 32 533
2017 Non-visible minority 15 22 32 13 12 2 4 27 39 2888
2014 Visible minority 20 15 35 14 8 3 6 23 38 432
2014 Non-visible minority 22 24 28 12 8 2 3 22 49 2924

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 2 10 29 36 19 2 3 57 12 572
2020 Non-visible minority 4 14 36 32 12 1 1 45 18 2644
2019 Visible minority 8 11 26 29 19 2 5 52 20 654
2019 Non-visible minority 8 18 32 26 15 1 1 41 26 3131
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 33 18 9 3 6 3 66 13 572
2020 Non-visible minority 26 31 17 10 6 5 4 63 18 2642
2019 Visible minority 34 27 14 9 5 5 6 69 15 656
2019 Non-visible minority 30 29 15 10 8 4 4 64 19 3133
2018 Visible minority 24 32 15 9 7 8 5 65 18 441
2018 Non-visible minority 20 34 18 11 10 5 2 58 23 2367
2017 Visible minority 30 32 13 7 7 6 5 70 16 534
2017 Non-visible minority 26 30 16 11 9 4 4 61 21 2899
2014 Visible minority 30 41 12 6 8 1 2 73 14 436
2014 Non-visible minority 30 32 14 10 8 3 3 65 20 2929

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 29 12 8 4 1 0 76 12 571
2020 Non-visible minority 47 30 9 9 5 1 0 78 13 2638
2019 Visible minority 52 24 9 9 6 1 0 76 14 655
2019 Non-visible minority 47 29 7 9 6 0 0 78 15 3131
2018 Visible minority 38 32 10 9 9 1 0 72 18 442
2018 Non-visible minority 38 31 10 11 8 1 0 70 19 2367
2017 Visible minority 45 29 8 9 8 1 0 75 17 533
2017 Non-visible minority 43 31 9 9 7 1 0 74 16 2896
2014 Visible minority 39 38 9 7 6 1 0 77 13 435
2014 Non-visible minority 43 31 9 10 7 1 0 74 17 2932

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 31 8 5 2 0 0 85 7 570
2020 Non-visible minority 53 31 7 6 3 0 0 85 9 2633
2019 Visible minority 57 27 8 6 2 0 0 84 8 654
2019 Non-visible minority 51 31 7 7 4 0 0 82 11 3131
2018 Visible minority 44 33 11 8 4 0 0 77 12 444
2018 Non-visible minority 43 35 9 8 5 0 0 78 12 2362
2017 Visible minority 45 35 7 8 5 0 0 80 13 534
2017 Non-visible minority 42 37 7 9 5 0 0 80 14 2892
2014 Visible minority 37 40 13 6 3 0 0 77 9 436
2014 Non-visible minority 42 39 8 7 3 0 0 81 10 2930

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 35 12 5 1 1 0 82 6 568
2020 Non-visible minority 46 36 10 5 2 1 0 83 7 2627
2019 Visible minority 52 31 10 4 2 0 0 83 7 656
2019 Non-visible minority 45 38 9 5 3 1 0 83 7 3126
2018 Visible minority 39 37 14 5 4 1 1 77 8 445
2018 Non-visible minority 39 40 11 6 4 0 0 79 10 2364

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 21 16 10 7 8 2 64 18 572
2020 Non-visible minority 53 25 9 3 2 5 3 84 6 2641
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 28 13 3 2 1 1 82 5 575
2020 Non-visible minority 51 27 11 5 2 1 3 81 7 2646
2019 Visible minority 50 27 12 3 3 0 4 81 7 655
2019 Non-visible minority 47 28 14 5 3 0 3 77 8 3128

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 29 12 5 3 0 0 80 8 573
2020 Non-visible minority 44 31 11 9 4 0 0 76 13 2644
2019 Visible minority 51 29 9 6 4 0 2 81 10 656
2019 Non-visible minority 41 32 12 9 5 0 0 74 14 3137
2018 Visible minority 41 32 11 9 5 1 1 74 15 440
2018 Non-visible minority 37 34 13 9 6 0 0 72 15 2371
2017 Visible minority 46 32 9 7 5 0 0 78 12 535
2017 Non-visible minority 40 35 11 8 6 0 0 76 14 2900
2014 Visible minority 38 34 16 7 4 0 0 73 11 436
2014 Non-visible minority 37 36 12 9 6 0 0 73 15 2931

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 23 14 6 4 1 1 76 10 572
2020 Non-visible minority 49 27 12 5 4 1 1 77 10 2640

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 30 9 7 2 0 0 82 9 575
2020 Non-visible minority 47 32 10 7 3 0 0 79 11 2648
2019 Visible minority 48 29 11 7 3 1 2 78 10 651
2019 Non-visible minority 45 32 10 9 4 0 0 77 13 3120
2018 Visible minority 44 29 12 10 5 1 1 74 14 437
2018 Non-visible minority 40 33 11 10 5 0 1 74 15 2361
2017 Visible minority 48 27 11 6 6 0 1 76 12 534
2017 Non-visible minority 43 33 9 9 5 0 0 76 15 2897
2014 Visible minority 36 34 19 6 4 1 0 71 10 436
2014 Non-visible minority 39 34 11 10 5 0 0 74 15 2929

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 575
2020 Non-visible minority 38 62 2647

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 21 8 3 2 2 8 86 5 574
2020 Non-visible minority 56 19 8 2 2 4 10 86 5 2650

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 26 9 5 4 0 0 82 9 576
2020 Non-visible minority 55 26 9 5 4 0 0 82 9 2646
2019 Visible minority 55 27 9 5 3 0 0 82 9 655
2019 Non-visible minority 53 28 9 6 4 0 0 81 10 3138
2018 Visible minority 45 32 11 5 6 1 0 78 12 440
2018 Non-visible minority 47 27 11 8 6 0 0 75 14 2368
2017 Visible minority 51 25 10 6 7 0 0 77 13 533
2017 Non-visible minority 51 28 9 7 5 0 0 79 12 2891
2014 Visible minority 44 31 13 7 4 0 1 76 11 436
2014 Non-visible minority 49 28 10 8 4 0 0 77 13 2930
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 33 12 6 3 8 0 78 10 574
2020 Non-visible minority 36 32 13 6 4 8 0 74 11 2647
2019 Visible minority 38 29 14 5 4 10 1 74 10 652
2019 Non-visible minority 32 33 14 8 5 8 1 70 14 3126
2018 Visible minority 34 30 17 6 5 7 0 69 13 443
2018 Non-visible minority 26 33 17 10 6 7 0 65 18 2376
2017 Visible minority 34 32 14 5 4 11 0 74 11 534
2017 Non-visible minority 30 32 15 9 6 8 1 68 16 2899
2014 Visible minority 31 32 16 7 4 10 0 70 13 436
2014 Non-visible minority 23 33 18 10 6 11 0 63 18 2926

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 34 13 7 5 2 0 75 12 575
2020 Non-visible minority 32 34 16 9 6 3 0 68 16 2641
2019 Visible minority 38 27 15 9 5 6 0 69 14 651
2019 Non-visible minority 29 33 15 11 7 4 1 65 19 3119
2018 Visible minority 31 29 19 10 6 4 0 63 17 440
2018 Non-visible minority 23 33 18 12 10 3 0 58 23 2367
2017 Visible minority 32 34 15 8 6 6 0 69 14 535
2017 Non-visible minority 27 33 16 12 8 3 0 62 21 2893
2014 Visible minority 25 35 18 12 7 2 0 62 19 433
2014 Non-visible minority 19 30 19 17 12 3 0 51 30 2928

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 35 13 11 6 4 1 68 17 574
2020 Non-visible minority 21 34 18 15 7 5 0 57 23 2649
2019 Visible minority 28 27 17 13 5 10 1 62 19 650
2019 Non-visible minority 20 30 19 16 8 7 1 54 26 3111
2018 Visible minority 22 32 18 13 7 8 0 59 21 442
2018 Non-visible minority 17 29 20 18 11 5 0 48 30 2368
2017 Visible minority 25 32 17 10 6 10 0 64 17 535
2017 Non-visible minority 19 31 20 16 9 6 0 53 26 2900
2014 Visible minority 17 29 18 15 8 10 1 52 27 435
2014 Non-visible minority 13 26 21 20 14 5 0 41 36 2925

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 37 15 9 6 2 0 69 15 576
2020 Non-visible minority 21 38 16 15 8 2 0 60 23 2644
2019 Visible minority 30 31 16 11 6 6 0 65 18 648
2019 Non-visible minority 18 33 17 18 9 4 1 53 28 3120
2018 Visible minority 21 37 18 10 9 5 0 61 20 442
2018 Non-visible minority 14 31 20 20 11 3 0 47 32 2375
2017 Visible minority 26 37 13 9 7 7 1 68 18 533
2017 Non-visible minority 18 33 19 15 10 4 1 54 26 2898
2014 Visible minority 15 36 22 13 11 3 1 53 25 434
2014 Non-visible minority 14 31 20 19 13 3 0 46 33 2925

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 26 11 5 2 6 3 80 8 574
2020 Non-visible minority 40 24 14 5 3 11 4 75 9 2650
2019 Visible minority 49 19 11 5 4 11 2 78 10 656
2019 Non-visible minority 38 21 13 6 4 14 4 72 12 3137
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 46 12 5 1 1 0 82 6 574
2020 Non-visible minority 23 46 19 7 2 2 0 71 10 2645
2019 Visible minority 34 44 13 4 2 3 1 81 6 656
2019 Non-visible minority 25 43 18 9 3 2 0 69 12 3135
2018 Visible minority 30 42 18 6 3 1 0 73 9 441
2018 Non-visible minority 22 45 20 9 4 1 0 68 13 2364
2017 Visible minority 32 46 13 5 2 2 0 80 7 534
2017 Non-visible minority 26 43 18 8 3 2 0 71 11 2889
2014 Visible minority 24 49 17 4 4 1 0 74 8 434
2014 Non-visible minority 22 40 19 10 5 2 0 64 16 2927

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 43 16 9 3 2 0 72 12 574
2020 Non-visible minority 17 40 21 14 4 3 0 59 19 2629
2019 Visible minority 24 37 19 9 4 7 0 65 15 651
2019 Non-visible minority 16 34 23 16 6 5 0 53 23 3123

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 35 16 9 3 4 2 70 13 573
2020 Non-visible minority 31 37 14 10 4 3 1 71 14 2643
2019 Visible minority 33 33 16 8 5 4 2 70 14 650
2019 Non-visible minority 29 38 12 11 5 3 1 70 17 3130
2018 Visible minority 30 37 14 11 4 2 2 69 16 441
2018 Non-visible minority 28 37 14 11 6 3 1 68 18 2366
2017 Visible minority 36 36 11 7 5 3 1 76 12 534
2017 Non-visible minority 35 37 12 8 4 3 1 75 13 2889
2014 Visible minority 35 37 12 7 5 2 1 74 13 435
2014 Non-visible minority 32 37 12 9 5 4 1 72 15 2927

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 38 16 6 2 2 0 75 9 573
2020 Non-visible minority 34 40 17 5 2 1 0 76 7 2638
2019 Visible minority 36 35 17 5 4 3 0 74 9 655
2019 Non-visible minority 32 40 16 7 3 2 0 73 11 3121
2018 Visible minority 34 37 17 5 5 1 0 73 10 441
2018 Non-visible minority 30 40 17 7 4 2 0 71 12 2361

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 25 18 12 9 8 2 56 24 575
2020 Non-visible minority 21 27 19 13 9 8 2 54 25 2638
2019 Visible minority 25 26 20 9 9 7 4 58 20 652
2019 Non-visible minority 22 27 17 12 11 8 2 54 26 3129
2018 Visible minority 22 28 16 12 11 8 3 56 26 442
2018 Non-visible minority 17 28 19 14 13 7 2 50 30 2370
2017 Visible minority 22 27 16 10 10 11 3 58 24 532
2017 Non-visible minority 20 29 16 13 12 8 3 55 28 2891
2014 Visible minority 16 27 17 15 13 9 4 49 31 435
2014 Non-visible minority 16 26 19 16 15 7 2 46 33 2926

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 33 17 12 8 2 0 61 21 573
2020 Non-visible minority 21 32 19 16 9 2 1 55 25 2638
2019 Visible minority 29 31 18 9 10 3 0 62 20 657
2019 Non-visible minority 22 31 18 15 11 3 0 55 27 3126
2018 Visible minority 23 31 17 14 9 4 1 57 25 444
2018 Non-visible minority 17 30 19 17 14 3 0 49 32 2367
2017 Visible minority 27 32 13 11 11 4 2 62 24 533
2017 Non-visible minority 22 34 16 14 10 3 1 58 25 2894
2014 Visible minority 20 30 16 20 12 2 0 51 32 434
2014 Non-visible minority 17 29 17 19 15 2 0 47 35 2926

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 27 16 13 16 2 2 53 30 575
2020 Non-visible minority 19 28 15 16 18 2 3 49 36 2649
2019 Visible minority 26 24 14 11 16 4 4 55 30 659
2019 Non-visible minority 21 24 15 16 18 2 3 47 37 3136
2018 Visible minority 21 28 14 11 17 4 6 54 31 443
2018 Non-visible minority 16 25 14 18 23 1 3 42 43 2366
2017 Visible minority 22 25 11 15 17 5 5 52 35 534
2017 Non-visible minority 19 23 14 17 21 2 3 45 40 2898
2014 Visible minority 16 21 17 13 27 5 2 40 43 435
2014 Non-visible minority 12 20 15 19 30 2 2 34 51 2930

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 23 15 5 3 0 3 77 8 575
2020 Non-visible minority 48 26 13 6 3 1 3 77 9 2649
2019 Visible minority 56 22 11 3 1 1 6 83 5 653
2019 Non-visible minority 50 26 12 4 3 1 4 80 7 3131

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 32 15 7 3 1 2 74 10 572
2020 Non-visible minority 48 26 13 6 3 1 3 77 9 2644
2019 Visible minority 44 24 15 7 5 1 4 72 12 653
2019 Non-visible minority 47 23 14 7 3 2 4 75 10 3127

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 19 11 4 3 7 2 80 8 572
2020 Non-visible minority 79 8 4 2 2 2 4 92 4 2637
2019 Visible minority 61 14 9 3 4 5 4 82 8 651
2019 Non-visible minority 78 8 3 2 2 3 4 92 4 3128

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 18 6 3 1 4 8 88 5 573
2020 Non-visible minority 76 10 4 1 2 1 6 92 3 2643
2019 Visible minority 66 11 4 2 2 3 11 90 5 651
2019 Non-visible minority 81 6 2 1 1 2 7 96 2 3131

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 38 24 6 3 5 1 65 10 575
2020 Non-visible minority 21 44 18 9 3 4 0 68 13 2642
2019 Visible minority 23 36 20 8 4 7 2 66 13 658
2019 Non-visible minority 21 42 18 10 4 4 1 67 15 3135
2018 Visible minority 17 34 23 9 8 7 2 56 18 440
2018 Non-visible minority 17 37 23 12 7 4 0 57 20 2373
2017 Visible minority 23 33 20 7 7 8 2 62 16 532
2017 Non-visible minority 21 37 20 11 6 5 1 61 18 2899

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 34 18 5 3 1 0 73 9 574
2020 Non-visible minority 36 43 12 5 2 2 0 81 7 2634
2019 Visible minority 40 39 12 5 2 1 1 80 8 656
2019 Non-visible minority 38 41 11 6 3 2 0 80 9 3119
2018 Visible minority 48 34 8 6 4 1 0 82 10 441
2018 Non-visible minority 40 41 12 4 2 1 0 82 6 2360
2017 Visible minority 44 37 10 5 3 1 0 82 8 531
2017 Non-visible minority 41 41 10 4 2 2 0 84 6 2893
2014 Visible minority 38 41 12 4 4 2 0 80 8 434
2014 Non-visible minority 39 38 12 5 3 3 0 80 8 2927

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 35 14 6 2 2 1 77 9 570
2020 Non-visible minority 43 36 12 3 2 4 0 82 5 2638
2019 Visible minority 44 35 12 4 2 3 1 82 6 655
2019 Non-visible minority 47 36 10 2 2 2 0 85 4 3127
2018 Visible minority 44 36 11 4 3 1 1 81 7 443
2018 Non-visible minority 44 38 12 3 1 2 0 84 4 2362
2017 Visible minority 40 36 11 5 4 4 0 80 9 532
2017 Non-visible minority 42 37 13 3 2 3 0 82 5 2896
2014 Visible minority 40 38 9 7 2 5 0 81 9 434
2014 Non-visible minority 42 36 13 3 2 4 1 81 5 2927

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 32 18 8 3 5 1 69 12 575
2020 Non-visible minority 37 36 15 4 2 5 0 78 7 2648

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 29 16 9 6 4 1 67 16 570
2020 Non-visible minority 45 33 9 5 3 3 2 82 8 2637

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 36 9 4 2 0 0 86 5 571
2020 Non-visible minority 51 35 8 4 2 0 0 86 6 2644
2019 Visible minority 54 32 10 1 2 0 0 87 3 656
2019 Non-visible minority 51 34 8 4 3 0 0 85 7 3132
2018 Visible minority 51 34 9 3 3 0 0 84 6 441
2018 Non-visible minority 46 36 10 5 3 0 0 82 8 2362
2017 Visible minority 47 38 7 4 3 0 0 86 7 532
2017 Non-visible minority 47 37 8 4 3 0 0 84 8 2901
2014 Visible minority 48 35 12 4 1 1 0 84 5 434
2014 Non-visible minority 42 38 10 6 3 0 0 81 9 2923

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 33 12 3 3 0 0 83 6 570
2020 Non-visible minority 43 33 14 6 3 0 0 77 9 2641
2019 Visible minority 51 32 11 3 3 0 1 83 6 658
2019 Non-visible minority 43 33 13 6 5 0 0 76 11 3130
2018 Visible minority 44 33 12 5 4 1 0 78 10 444
2018 Non-visible minority 36 34 16 7 6 0 0 71 13 2362
2017 Visible minority 44 36 10 5 4 1 1 80 9 534
2017 Non-visible minority 38 33 15 7 5 0 0 72 13 2898
2014 Visible minority 30 40 18 6 5 1 0 71 11 435
2014 Non-visible minority 27 34 17 13 8 0 0 61 22 2929

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 34 13 4 2 0 0 81 6 565
2020 Non-visible minority 41 35 14 6 3 0 0 77 9 2630
2019 Visible minority 48 33 11 5 3 0 1 81 8 654
2019 Non-visible minority 41 35 13 6 4 0 0 76 11 3116
2018 Visible minority 44 31 14 7 2 1 0 76 9 436
2018 Non-visible minority 35 37 15 8 5 0 0 72 13 2352
2017 Visible minority 41 36 12 7 4 0 0 78 10 534
2017 Non-visible minority 38 36 14 8 4 0 0 74 13 2895
2014 Visible minority 28 42 18 7 4 0 0 70 11 435
2014 Non-visible minority 25 36 17 14 7 1 0 61 22 2926

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 29 15 8 4 1 1 72 12 571
2020 Non-visible minority 40 27 17 8 4 3 1 70 12 2644
2019 Visible minority 39 26 18 8 5 3 1 68 14 658
2019 Non-visible minority 36 26 18 9 6 4 1 66 15 3132
2018 Visible minority 37 25 21 7 8 2 0 64 15 443
2018 Non-visible minority 31 29 20 9 6 3 1 63 16 2370
2017 Visible minority 35 24 18 8 7 6 1 64 17 532
2017 Non-visible minority 34 27 19 9 6 5 1 64 16 2899
2014 Visible minority 28 24 19 17 10 2 0 53 28 435
2014 Non-visible minority 28 27 20 11 7 5 2 59 20 2930
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 22 44 34 576
2020 Non-visible minority 23 45 32 2650
2019 Visible minority 31 38 31 659
2019 Non-visible minority 30 38 32 3141
2018 Visible minority 31 37 32 445
2018 Non-visible minority 29 39 32 2373
2017 Visible minority 30 34 37 534
2017 Non-visible minority 28 41 31 2898
2014 Visible minority 28 36 36 435
2014 Non-visible minority 24 44 32 2929

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 10 36 33 4 13 4 127
2020 Non-visible minority 26 33 19 3 13 5 612
2019 Visible minority 4 23 19 8 42 5 185
2019 Non-visible minority 15 22 18 5 36 4 882
2018 Visible minority 4 21 24 5 44 3 120
2018 Non-visible minority 20 21 18 5 30 6 629
2017 Visible minority 2 19 26 4 45 5 140
2017 Non-visible minority 18 19 19 5 33 5 776
2014 Visible minority 6 22 29 23 9999 21 89
2014 Non-visible minority 23 22 28 9 9999 17 711
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 574
2020 Non-visible minority 11 89 2648
2019 Visible minority 13 87 657
2019 Non-visible minority 12 88 3133
2018 Visible minority 14 86 445
2018 Non-visible minority 14 86 2373

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 61 39 67
2020 Non-visible minority 51 49 278
2019 Visible minority 53 47 88
2019 Non-visible minority 54 46 397
2018 Visible minority 61 39 65
2018 Non-visible minority 59 41 344

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 67
2020 Non-visible minority 60 40 278
2019 Visible minority 54 46 88
2019 Non-visible minority 57 43 397
2018 Visible minority 58 42 65
2018 Non-visible minority 53 47 344

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 67
2020 Non-visible minority 6 94 278
2019 Visible minority 12 88 88
2019 Non-visible minority 9 91 397
2018 Visible minority 8 92 65
2018 Non-visible minority 8 92 344

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 65
2018 Non-visible minority 0 100 344

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 8 92 88
2019 Non-visible minority 4 96 397

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 67
2020 Non-visible minority 2 98 278
2018 Visible minority 6 94 65
2018 Non-visible minority 5 95 344

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 67
2020 Non-visible minority 4 96 278
2019 Visible minority 9 91 88
2019 Non-visible minority 5 95 397
2018 Visible minority 9 91 65
2018 Non-visible minority 2 98 344

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 42 58 67
2020 Non-visible minority 39 61 278
2019 Visible minority 41 59 86
2019 Non-visible minority 35 65 396
2018 Visible minority 38 62 64
2018 Non-visible minority 43 57 344

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 50 50 67
2020 Non-visible minority 43 57 278
2019 Visible minority 34 66 86
2019 Non-visible minority 44 56 396
2018 Visible minority 49 51 64
2018 Non-visible minority 39 61 344

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 59 41 67
2020 Non-visible minority 44 56 278
2019 Visible minority 52 48 86
2019 Non-visible minority 45 55 396
2018 Visible minority 54 46 64
2018 Non-visible minority 45 55 344

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 30 70 67
2020 Non-visible minority 39 61 278
2019 Visible minority 30 70 86
2019 Non-visible minority 39 61 396
2018 Visible minority 45 55 64
2018 Non-visible minority 38 62 344

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 49 51 67
2020 Non-visible minority 32 68 278
2019 Visible minority 35 65 86
2019 Non-visible minority 35 65 396
2018 Visible minority 42 58 64
2018 Non-visible minority 32 68 344

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 53 47 67
2020 Non-visible minority 53 47 278
2019 Visible minority 41 59 86
2019 Non-visible minority 54 46 396
2018 Visible minority 49 51 64
2018 Non-visible minority 52 48 344

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 46 54 67
2020 Non-visible minority 37 63 278
2019 Visible minority 24 76 86
2019 Non-visible minority 33 67 396
2018 Visible minority 22 78 64
2018 Non-visible minority 32 68 344

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 86
2019 Non-visible minority 1 99 396
2018 Visible minority 0 100 64
2018 Non-visible minority 2 98 344

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 67
2020 Non-visible minority 10 90 278
2019 Visible minority 7 93 86
2019 Non-visible minority 12 88 396
2018 Visible minority 9 91 64
2018 Non-visible minority 9 91 344

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 56 44 67
2020 Non-visible minority 46 54 278
2019 Visible minority 63 37 86
2019 Non-visible minority 44 56 396
2018 Visible minority 51 49 64
2018 Non-visible minority 40 60 344

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 20 80 67
2020 Non-visible minority 25 75 278
2019 Visible minority 26 74 86
2019 Non-visible minority 29 71 396
2018 Visible minority 26 74 64
2018 Non-visible minority 29 71 344

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 67
2020 Non-visible minority 12 88 278
2019 Visible minority 10 90 86
2019 Non-visible minority 12 88 396
2018 Visible minority 23 77 64
2018 Non-visible minority 13 87 344

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 41 59 67
2020 Non-visible minority 53 47 278
2019 Visible minority 47 53 85
2019 Non-visible minority 55 45 392
2018 Visible minority 43 57 65
2018 Non-visible minority 54 46 344

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 20 80 67
2020 Non-visible minority 26 74 278
2019 Visible minority 36 64 85
2019 Non-visible minority 24 76 392
2018 Visible minority 22 78 65
2018 Non-visible minority 24 76 344

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 67
2020 Non-visible minority 11 89 278
2019 Visible minority 6 94 85
2019 Non-visible minority 9 91 392

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 20 80 67
2020 Non-visible minority 22 78 278
2019 Visible minority 11 89 85
2019 Non-visible minority 22 78 392

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 67
2020 Non-visible minority 8 92 278
2019 Visible minority 6 94 85
2019 Non-visible minority 9 91 392

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 7 93 67
2020 Non-visible minority 11 89 278
2019 Visible minority 16 84 85
2019 Non-visible minority 12 88 392
2018 Visible minority 12 88 65
2018 Non-visible minority 11 89 344

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 67
2020 Non-visible minority 12 88 278
2019 Visible minority 8 92 85
2019 Non-visible minority 10 90 392
2018 Visible minority 9 91 65
2018 Non-visible minority 12 88 344

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 36 64 67
2020 Non-visible minority 29 71 278
2019 Visible minority 30 70 85
2019 Non-visible minority 28 72 392
2018 Visible minority 34 66 65
2018 Non-visible minority 25 75 344

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 8 92 64
2018 Non-visible minority 5 95 326

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 22 78 64
2018 Non-visible minority 20 80 326

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 12 88 64
2018 Non-visible minority 10 90 326

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 6 94 64
2018 Non-visible minority 9 91 326

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 24 76 64
2018 Non-visible minority 11 89 326

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 11 89 64
2018 Non-visible minority 9 91 326

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 29 71 64
2018 Non-visible minority 30 70 326

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 9 91 64
2018 Non-visible minority 8 92 326

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 45 55 64
2018 Non-visible minority 49 51 326

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 42 58 64
2018 Non-visible minority 59 41 326

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 14 86 64
2018 Non-visible minority 14 86 326

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 19 18 4 4 23 8 62 12 574
2020 Non-visible minority 16 19 17 9 6 27 5 51 23 2646
2019 Visible minority 21 17 17 5 5 23 11 59 15 654
2019 Non-visible minority 16 18 18 10 7 24 7 50 24 3134
2018 Visible minority 21 18 19 5 8 21 9 55 18 441
2018 Non-visible minority 15 20 20 9 9 23 4 48 24 2378
2017 Visible minority 22 17 18 3 6 25 9 58 15 534
2017 Non-visible minority 17 20 17 8 7 24 7 54 22 2899
2014 Visible minority 20 24 13 7 4 25 6 64 16 435
2014 Non-visible minority 14 19 19 6 7 28 6 51 20 2929

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 27 16 4 2 10 2 75 7 576
2020 Non-visible minority 31 34 16 8 4 7 0 71 13 2641
2019 Visible minority 37 30 12 4 5 10 2 76 10 658
2019 Non-visible minority 34 33 14 7 5 6 1 72 13 3130
2018 Visible minority 35 29 15 6 3 9 1 73 11 442
2018 Non-visible minority 29 34 16 8 5 6 0 68 15 2373
2017 Visible minority 35 30 14 4 5 11 1 74 9 533
2017 Non-visible minority 31 34 15 7 5 7 1 71 13 2895
2014 Visible minority 29 30 18 4 3 16 1 71 8 434
2014 Non-visible minority 26 34 18 6 4 10 1 68 12 2929
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 572
2020 Non-visible minority 5 95 2641
2019 Visible minority 9 91 655
2019 Non-visible minority 6 94 3135
2018 Visible minority 11 89 442
2018 Non-visible minority 6 94 2370

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 46 54 65
2020 Non-visible minority 41 59 135
2019 Visible minority 39 61 66
2019 Non-visible minority 39 61 197
2018 Visible minority 36 64 55
2018 Non-visible minority 42 58 135

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 67 33 65
2020 Non-visible minority 72 28 135
2019 Visible minority 73 27 66
2019 Non-visible minority 75 25 197
2018 Visible minority 74 26 55
2018 Non-visible minority 76 24 135

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 9 91 65
2020 Non-visible minority 5 95 135

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 65
2020 Non-visible minority 0 100 135
2019 Visible minority 0 100 66
2019 Non-visible minority 0 100 197
2018 Visible minority 0 100 55
2018 Non-visible minority 0 100 135

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 11 89 66
2019 Non-visible minority 5 95 197
2018 Visible minority 11 89 55
2018 Non-visible minority 9 91 135

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 66
2019 Non-visible minority 3 97 197

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 65
2020 Non-visible minority 9 91 135
2019 Visible minority 9 91 66
2019 Non-visible minority 9 91 197

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 65
2020 Non-visible minority 11 89 135
2019 Visible minority 60 40 65
2019 Non-visible minority 15 85 192
2018 Visible minority 46 54 55
2018 Non-visible minority 13 87 135

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 39 61 65
2020 Non-visible minority 11 89 135
2019 Visible minority 51 49 65
2019 Non-visible minority 10 90 192
2018 Visible minority 45 55 55
2018 Non-visible minority 10 90 135

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 46 54 65
2020 Non-visible minority 6 94 135
2019 Visible minority 36 64 65
2019 Non-visible minority 7 93 192
2018 Visible minority 31 69 55
2018 Non-visible minority 6 94 135

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 65
2019 Non-visible minority 3 97 192
2018 Visible minority 14 86 55
2018 Non-visible minority 6 94 135

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 23 77 65
2020 Non-visible minority 38 62 135
2019 Visible minority 26 74 65
2019 Non-visible minority 34 66 192
2018 Visible minority 29 71 55
2018 Non-visible minority 36 64 135

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 24 76 65
2020 Non-visible minority 43 57 135
2019 Visible minority 13 87 65
2019 Non-visible minority 43 57 192
2018 Visible minority 14 86 55
2018 Non-visible minority 36 64 135

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 65
2020 Non-visible minority 6 94 135
2019 Visible minority 0 100 65
2019 Non-visible minority 5 95 192

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 65
2019 Non-visible minority 8 92 192

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 65
2020 Non-visible minority 15 85 135
2019 Visible minority 10 90 65
2019 Non-visible minority 14 86 192
2018 Visible minority 9 91 55
2018 Non-visible minority 14 86 135

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 55
2018 Non-visible minority 0 100 135

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 65
2019 Non-visible minority 12 88 192
2018 Visible minority 10 90 55
2018 Non-visible minority 17 83 135

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 65
2020 Non-visible minority 0 100 135

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 65
2020 Non-visible minority 15 85 135
2019 Visible minority 20 80 65
2019 Non-visible minority 14 86 192
2018 Visible minority 15 85 55
2018 Non-visible minority 16 84 135

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 65
2020 Non-visible minority 26 74 135
2019 Visible minority 29 71 65
2019 Non-visible minority 30 70 190
2018 Visible minority 13 87 55
2018 Non-visible minority 29 71 135

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 65
2020 Non-visible minority 12 88 135
2019 Visible minority 10 90 65
2019 Non-visible minority 15 85 190

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 11 89 65
2019 Non-visible minority 17 83 190

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 65
2019 Non-visible minority 9 91 190

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 65
2020 Non-visible minority 11 89 135
2019 Visible minority 8 92 65
2019 Non-visible minority 7 93 190
2018 Visible minority 14 86 55
2018 Non-visible minority 6 94 135

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 65
2020 Non-visible minority 53 47 135
2019 Visible minority 55 45 65
2019 Non-visible minority 47 53 190
2018 Visible minority 56 44 55
2018 Non-visible minority 54 46 135

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 13 87 54
2018 Non-visible minority 14 86 125

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 23 77 54
2018 Non-visible minority 16 84 125

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 16 84 54
2018 Non-visible minority 10 90 125

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 34 66 54
2018 Non-visible minority 28 72 125

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 8 92 54
2018 Non-visible minority 8 92 125

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 47 53 54
2018 Non-visible minority 41 59 125

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 58 42 54
2018 Non-visible minority 67 33 125

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 12 88 54
2018 Non-visible minority 18 82 125

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 19 19 5 4 24 7 59 13 576
2020 Non-visible minority 18 21 19 4 3 31 5 60 10 2640
2019 Visible minority 21 15 21 3 4 24 11 56 11 657
2019 Non-visible minority 20 18 19 4 4 29 7 59 11 3137
2018 Visible minority 21 19 21 2 6 24 8 59 11 441
2018 Non-visible minority 19 19 23 4 3 27 4 56 10 2376
2017 Visible minority 21 20 17 2 4 28 8 63 9 534
2017 Non-visible minority 19 20 18 3 2 31 7 63 8 2896
2014 Visible minority 21 22 19 2 3 26 6 65 7 434
2014 Non-visible minority 16 19 20 3 2 34 6 58 9 2930

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 26 17 5 3 9 1 73 8 568
2020 Non-visible minority 33 35 16 4 2 8 1 75 7 2640
2019 Visible minority 37 27 16 5 3 10 2 73 9 657
2019 Non-visible minority 38 32 14 4 3 8 1 77 7 3128
2018 Visible minority 36 28 17 4 4 11 1 72 8 440
2018 Non-visible minority 33 34 18 4 3 7 1 73 7 2375
2017 Visible minority 36 29 15 2 3 13 2 76 6 533
2017 Non-visible minority 35 35 13 3 2 10 1 80 5 2887
2014 Visible minority 31 34 17 2 1 14 1 76 4 434
2014 Non-visible minority 30 34 18 4 2 12 1 73 6 2930

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 17 37 14 25 2 0 22 40 39
2020 Non-visible minority 11 5 20 6 58 0 0 16 64 17
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 30 19 10 9 0 1 62 19 571
2020 Non-visible minority 35 29 19 9 6 0 1 65 15 2650

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 29 14 6 4 0 1 76 10 570
2020 Non-visible minority 35 33 18 8 5 0 0 68 14 2641
2019 Visible minority 36 27 16 8 11 0 1 65 19 652
2019 Non-visible minority 24 29 23 11 12 0 1 54 23 3138
2018 Visible minority 32 29 18 11 8 1 2 63 19 441
2018 Non-visible minority 21 28 21 14 15 0 1 49 29 2375
2017 Visible minority 29 26 18 10 11 2 4 58 23 532
2017 Non-visible minority 22 27 20 15 15 0 1 50 30 2896

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 32 25 11 8 0 1 55 20 573
2020 Non-visible minority 19 28 26 17 10 0 0 47 27 2646
2019 Visible minority 31 30 20 12 5 0 1 62 18 655
2019 Non-visible minority 24 30 25 13 7 0 0 54 21 3137
2018 Visible minority 24 32 23 13 7 0 1 57 20 440
2018 Non-visible minority 20 29 26 15 9 0 0 49 24 2376
2017 Visible minority 27 31 21 12 6 0 3 59 19 533
2017 Non-visible minority 20 32 27 13 7 0 1 52 20 2895

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 33 20 8 6 0 2 65 15 573
2020 Non-visible minority 30 32 20 11 6 0 1 62 18 2635
2019 Visible minority 39 29 16 9 4 1 2 70 13 651
2019 Non-visible minority 35 32 19 8 5 0 1 68 13 3124
2018 Visible minority 29 33 19 11 5 0 2 64 16 442
2018 Non-visible minority 28 34 22 10 5 0 1 62 15 2363
2017 Visible minority 32 30 18 9 5 1 5 66 15 533
2017 Non-visible minority 30 33 20 10 5 1 1 64 15 2885

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 32 20 11 9 1 3 58 21 573
2020 Non-visible minority 24 26 22 15 11 1 1 51 26 2637
2019 Visible minority 34 23 17 11 10 1 4 59 23 655
2019 Non-visible minority 29 26 21 13 10 1 1 56 23 3123
2018 Visible minority 26 24 23 14 10 1 3 52 24 444
2018 Non-visible minority 24 26 23 14 12 0 1 51 26 2359
2017 Visible minority 30 23 19 13 8 2 4 57 22 532
2017 Non-visible minority 25 27 22 14 9 1 2 54 23 2896

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 27 14 8 6 1 6 69 15 570
2020 Non-visible minority 44 26 14 8 5 0 2 73 13 2638
2019 Visible minority 50 24 13 5 3 0 5 78 8 649
2019 Non-visible minority 51 25 12 6 3 0 3 79 9 3124
2018 Visible minority 44 27 11 6 4 1 6 77 11 439
2018 Non-visible minority 47 25 13 6 4 0 4 76 11 2363
2017 Visible minority 40 27 14 5 3 2 9 76 9 533
2017 Non-visible minority 46 27 12 6 3 1 6 78 9 2891

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 32 20 12 8 0 1 60 20 574
2020 Non-visible minority 27 28 22 14 9 0 0 55 23 2642
2019 Visible minority 38 29 18 8 6 1 1 68 14 656
2019 Non-visible minority 34 32 19 9 6 0 0 66 15 3132
2018 Visible minority 31 33 19 9 7 1 0 64 17 442
2018 Non-visible minority 31 29 20 11 7 0 0 61 19 2367
2017 Visible minority 29 31 21 9 7 1 2 62 17 532
2017 Non-visible minority 29 33 22 10 6 0 0 62 16 2889

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 26 16 9 10 1 7 63 20 575
2020 Non-visible minority 34 25 17 10 7 0 6 63 19 2635

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 38 17 8 5 1 2 70 13 573
2020 Non-visible minority 33 36 20 6 4 0 1 70 10 2629
2019 Visible minority 38 30 17 7 5 2 2 71 12 654
2019 Non-visible minority 35 35 19 7 4 1 0 70 11 3132
2018 Visible minority 28 38 18 8 5 1 2 68 14 441
2018 Non-visible minority 28 34 23 9 5 0 1 63 14 2370
2017 Visible minority 29 30 20 10 6 2 3 63 17 530
2017 Non-visible minority 30 35 21 8 4 0 1 66 13 2890

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 39 18 7 5 1 2 70 12 571
2020 Non-visible minority 28 36 20 10 4 0 1 65 14 2631
2019 Visible minority 37 29 19 8 4 1 2 68 12 657
2019 Non-visible minority 31 33 21 9 4 0 0 65 14 3127
2018 Visible minority 28 35 22 8 4 1 2 64 13 441
2018 Non-visible minority 26 35 22 11 5 0 1 61 16 2369
2017 Visible minority 30 35 18 9 3 1 4 68 13 531
2017 Non-visible minority 28 35 22 10 4 0 1 64 14 2888

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 34 17 7 5 0 3 70 13 573
2020 Non-visible minority 33 34 19 9 4 0 0 68 13 2635
2019 Visible minority 40 28 16 11 4 1 1 69 15 654
2019 Non-visible minority 34 33 18 9 5 0 0 68 14 3129
2018 Visible minority 30 30 25 7 6 0 2 61 13 439
2018 Non-visible minority 29 33 21 10 6 0 0 62 16 2363
2017 Visible minority 30 29 20 10 5 2 4 62 16 531
2017 Non-visible minority 32 32 20 10 5 0 1 65 15 2887

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 31 14 9 6 1 2 70 16 570
2020 Non-visible minority 45 27 14 8 5 0 0 73 13 2620
2019 Visible minority 43 26 13 8 7 1 1 71 16 654
2019 Non-visible minority 47 26 14 7 5 0 0 73 13 3125

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 36 19 9 6 1 1 65 15 573
2020 Non-visible minority 27 33 22 11 6 0 0 60 18 2637

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 34 21 8 4 1 1 66 13 571
2020 Non-visible minority 30 34 21 10 5 0 0 64 15 2637
2019 Visible minority 41 30 15 8 4 1 2 73 12 652
2019 Non-visible minority 40 33 16 6 3 0 0 74 10 3118
2018 Visible minority 36 33 15 8 5 1 2 71 13 436
2018 Non-visible minority 32 33 21 10 4 0 0 65 14 2362
2017 Visible minority 30 33 21 6 3 3 4 67 10 531
2017 Non-visible minority 33 35 18 9 3 0 1 69 13 2882

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 32 15 6 3 0 2 76 9 566
2020 Non-visible minority 47 30 15 4 3 0 1 78 7 2626
2019 Visible minority 53 25 11 5 4 1 2 80 9 653
2019 Non-visible minority 58 24 11 4 2 0 1 82 7 3122
2018 Visible minority 55 23 10 5 4 0 3 80 9 437
2018 Non-visible minority 51 27 12 5 3 0 1 80 8 2361
2017 Visible minority 54 27 10 4 2 1 2 83 6 531
2017 Non-visible minority 56 26 12 4 2 0 1 82 6 2898

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 39 14 9 3 0 1 74 11 566
2020 Non-visible minority 32 39 18 7 3 0 0 72 10 2629

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 21 11 3 2 1 4 84 5 568
2020 Non-visible minority 70 19 5 2 1 1 3 92 3 2628
2019 Visible minority 67 14 7 4 2 1 5 87 6 652
2019 Non-visible minority 79 11 4 1 1 0 4 94 2 3124
2018 Visible minority 64 20 7 2 2 1 4 88 5 438
2018 Non-visible minority 73 15 5 2 2 0 4 92 3 2360

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 66 17 7 4 3 1 3 86 7 562
2020 Non-visible minority 79 10 4 2 2 0 2 91 5 2622
2019 Visible minority 64 16 7 5 5 1 3 84 10 656
2019 Non-visible minority 73 12 7 3 3 0 1 86 6 3122
2018 Visible minority 60 15 9 5 6 2 4 79 12 435
2018 Non-visible minority 71 14 6 3 4 1 2 87 7 2356
2017 Visible minority 60 17 7 5 5 1 5 82 10 532
2017 Non-visible minority 74 12 7 3 3 0 2 87 6 2895

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 64 22 7 3 2 0 2 88 5 565
2020 Non-visible minority 63 23 8 3 2 0 1 87 5 2624
2019 Visible minority 61 20 8 5 2 0 3 84 7 656
2019 Non-visible minority 54 27 11 4 3 0 0 82 7 3117
2018 Visible minority 52 26 12 5 2 1 2 80 7 441
2018 Non-visible minority 47 29 14 5 4 0 0 77 10 2366
2017 Visible minority 52 26 8 6 4 0 4 81 10 531
2017 Non-visible minority 50 29 12 4 3 0 1 80 8 2896

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 16 11 4 4 1 2 82 7 567
2020 Non-visible minority 64 19 9 4 4 0 1 83 8 2633
2019 Visible minority 62 17 8 5 5 1 3 82 10 650
2019 Non-visible minority 61 20 10 4 4 0 0 82 9 3112
2018 Visible minority 52 25 7 7 7 0 2 79 14 440
2018 Non-visible minority 54 23 11 6 5 0 0 78 11 2355
2017 Visible minority 54 21 8 5 7 1 3 79 12 532
2017 Non-visible minority 59 21 9 5 4 0 1 81 9 2899

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 14 5 1 1 0 17 92 2 566
2020 Non-visible minority 62 14 5 2 1 0 16 90 3 2636
2019 Visible minority 62 12 5 2 2 0 16 88 5 645
2019 Non-visible minority 60 14 5 2 1 0 18 91 3 3102
2018 Visible minority 56 13 6 3 1 0 20 88 5 438
2018 Non-visible minority 53 14 7 2 1 0 23 87 4 2355
2017 Visible minority 55 15 5 2 2 1 19 88 5 528
2017 Non-visible minority 55 14 6 2 1 0 21 88 4 2888

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 73 14 5 1 1 1 5 93 2 574
2020 Non-visible minority 74 16 5 1 1 0 3 93 2 2647
2019 Visible minority 73 12 4 2 1 1 7 92 4 654
2019 Non-visible minority 75 15 4 1 1 0 3 94 2 3112
2018 Visible minority 68 14 5 3 1 1 8 91 4 440
2018 Non-visible minority 70 17 5 1 1 0 5 92 2 2361
2017 Visible minority 68 14 4 1 1 1 11 93 3 527
2017 Non-visible minority 71 17 4 1 1 0 6 93 2 2879

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 20 11 5 4 1 2 79 9 573
2020 Non-visible minority 67 18 8 3 3 0 1 86 6 2641
2019 Visible minority 65 12 7 5 7 1 5 81 12 654
2019 Non-visible minority 71 15 6 3 3 0 2 87 6 3121
2018 Visible minority 60 20 6 3 5 1 5 85 9 442
2018 Non-visible minority 67 17 7 4 4 0 2 86 7 2364
2017 Visible minority 53 19 8 5 7 2 6 78 13 531
2017 Non-visible minority 63 20 7 4 3 0 2 86 7 2896

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 29 12 5 2 0 3 80 7 575
2020 Non-visible minority 43 32 15 6 3 0 1 76 9 2647
2019 Visible minority 56 26 8 4 2 1 4 85 6 651
2019 Non-visible minority 52 28 13 3 2 0 1 82 5 3112
2018 Visible minority 50 30 10 4 2 0 2 83 7 440
2018 Non-visible minority 46 32 14 4 2 0 1 79 6 2364
2017 Visible minority 47 29 11 5 2 1 5 81 7 529
2017 Non-visible minority 49 32 12 4 2 0 1 82 6 2894

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 39 25 10 4 0 0 61 14 574
2020 Non-visible minority 25 42 23 7 3 0 0 67 10 2651

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 37 33 9 4 0 0 53 13 574
2020 Non-visible minority 12 35 35 14 4 0 0 47 17 2646
2019 Visible minority 24 35 28 11 2 0 0 59 13 658
2019 Non-visible minority 19 37 30 10 3 0 0 56 13 3141
2018 Visible minority 20 33 34 9 4 0 0 53 13 444
2018 Non-visible minority 15 34 33 13 4 0 0 49 18 2376
2017 Visible minority 17 35 33 10 4 0 1 52 15 535
2017 Non-visible minority 13 35 36 13 4 0 0 47 16 2896

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 18 42 26 8 0 0 34 23 571
2020 Non-visible minority 10 20 38 23 9 0 0 32 29 2639
2019 Visible minority 7 15 39 25 13 0 1 39 22 651
2019 Non-visible minority 7 18 37 25 13 0 0 38 24 3124
2018 Visible minority 4 15 43 30 8 0 0 38 19 441
2018 Non-visible minority 8 18 39 22 12 0 0 35 26 2356
2017 Visible minority 7 14 40 28 10 0 1 38 21 533
2017 Non-visible minority 7 17 40 24 12 0 0 36 24 2890

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 42 10 2 0 1 0 88 2 571
2020 Non-visible minority 42 43 10 4 1 1 0 85 5 2644
2019 Visible minority 37 40 12 5 2 4 0 81 7 656
2019 Non-visible minority 33 44 13 6 3 2 0 78 8 3127
2018 Visible minority 34 39 14 6 2 4 0 76 8 442
2018 Non-visible minority 30 45 13 7 3 2 0 77 10 2366
2017 Visible minority 27 42 15 6 5 6 0 73 11 533
2017 Non-visible minority 25 45 14 8 4 3 0 73 12 2896

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 38 11 5 2 3 0 81 8 572
2020 Non-visible minority 36 36 14 9 3 2 0 73 12 2634

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 28 16 9 5 1 2 69 14 573
2020 Non-visible minority 38 30 12 12 8 1 0 68 20 2639

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 28 13 4 2 4 3 80 6 570
2020 Non-visible minority 48 29 13 4 3 2 0 79 7 2636

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 36 17 5 3 1 0 75 8 574
2020 Non-visible minority 32 36 16 9 5 1 0 69 14 2648
2019 Visible minority 34 36 15 8 4 2 1 73 12 658
2019 Non-visible minority 26 38 17 11 6 1 0 65 18 3137
2018 Visible minority 31 39 16 5 6 3 0 72 11 445
2018 Non-visible minority 22 38 19 12 7 1 0 61 20 2376
2017 Visible minority 25 38 18 8 6 4 0 66 15 535
2017 Non-visible minority 19 41 17 13 7 1 0 62 21 2897

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 38 7 2 2 0 0 89 4 575
2020 Non-visible minority 38 42 9 8 2 1 0 81 10 2652

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 34 9 6 1 0 0 84 7 569
2020 Non-visible minority 37 39 11 9 3 1 0 77 11 2634

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 35 13 4 1 1 2 82 5 571
2020 Non-visible minority 33 37 18 8 2 1 1 71 11 2627

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 31 10 4 1 0 1 85 5 574
2020 Non-visible minority 45 36 10 4 2 1 1 83 6 2640

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 71 20 4 0 0 3 2 95 1 574
2020 Non-visible minority 66 17 5 1 0 8 3 94 1 2644

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 33 7 2 1 1 1 90 3 574
2020 Non-visible minority 54 35 7 3 1 1 0 89 3 2634

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 27 11 6 3 1 1 80 9 571
2020 Non-visible minority 50 32 7 7 4 1 0 82 11 2642

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 58 30 7 2 1 1 0 90 3 573
2020 Non-visible minority 56 30 7 4 2 1 0 87 6 2641

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 39 15 10 1 2 6 72 12 174
2020 Non-visible minority 21 46 14 13 4 2 1 68 17 868
2019 Visible minority 20 36 18 10 3 5 9 64 15 167
2019 Non-visible minority 17 47 17 12 4 2 1 66 16 934

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 95 5 174
2020 Non-visible minority 91 9 869

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 36 21 11 4 1 1 65 14 167
2020 Non-visible minority 20 34 19 17 8 1 0 55 26 812
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 567
2020 Non-visible minority 7 93 2633

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 568
2020 Non-visible minority 11 89 2639
2019 Visible minority 14 86 657
2019 Non-visible minority 13 87 3133
2017 Visible minority 16 84 534
2017 Non-visible minority 14 86 2892
2014 Visible minority 13 87 434
2014 Non-visible minority 13 87 2923

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 27 73 89
2020 Non-visible minority 51 49 298

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 82 18 88
2020 Non-visible minority 82 18 298
2019 Visible minority 81 19 96
2019 Non-visible minority 78 22 416
2017 Visible minority 80 20 95
2017 Non-visible minority 77 23 423
2014 Visible minority 74 26 65
2014 Non-visible minority 75 25 360

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 27 11 5 3 0 1 81 8 72
2020 Non-visible minority 47 38 6 4 4 0 1 86 8 243
2019 Visible minority 42 39 5 8 3 2 0 83 11 76
2019 Non-visible minority 53 29 6 7 3 0 1 83 10 335
2017 Visible minority 43 40 7 7 1 0 1 84 8 77
2017 Non-visible minority 51 33 3 7 5 1 1 85 12 335
2014 Visible minority 48 42 4 4 2 0 0 90 6 48
2014 Non-visible minority 51 33 6 7 3 0 0 84 10 283

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 30 13 4 2 3 5 81 6 574
2020 Non-visible minority 48 32 9 4 2 3 3 84 7 2648
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 56 27 2 78 22 576
2020 Non-visible minority 24 56 19 1 70 30 2652

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 49 51 94
2020 Non-visible minority 42 58 632

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 23 22 14 12 4 7 46 29 94
2020 Non-visible minority 14 23 17 19 20 2 6 40 42 632

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 24 22 20 18 1 2 37 40 94
2020 Non-visible minority 8 18 17 23 29 1 4 28 54 631

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 18 7 3 2 5 14 85 6 575
2020 Non-visible minority 49 19 11 5 4 2 10 76 11 2648
2019 Visible minority 48 18 8 5 5 3 12 78 12 651
2019 Non-visible minority 46 19 12 7 7 1 7 71 16 3088
2018 Visible minority 48 17 11 6 3 5 10 76 11 444
2018 Non-visible minority 45 17 12 9 8 1 8 68 19 2371
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