2020 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 49 3 9 2 0 0 86 10 2494
2020 First official language - French 37 49 6 7 1 0 0 85 9 765

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 13 2 1 1 0 1 97 2 2481
2020 First official language - French 54 30 7 5 2 1 1 86 7 762
2017 First official language - English 79 15 2 1 1 1 1 95 2 2667
2017 First official language - French 44 38 8 5 3 1 0 83 8 792
2014 First official language - English 77 15 4 1 0 0 2 95 2 2618
2014 First official language - French 44 36 9 8 2 0 0 81 10 782

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 8 11 3 0 0 78 14 2485
2020 First official language - French 34 42 11 10 3 0 1 76 13 762
2019 First official language - English 49 35 4 8 3 0 0 84 11 2961
2019 First official language - French 45 40 6 6 4 0 0 85 9 872
2017 First official language - English 48 34 4 9 4 0 0 82 14 2668
2017 First official language - French 41 39 9 8 3 0 0 80 11 794
2014 First official language - English 45 35 6 9 4 0 0 80 14 2617
2014 First official language - French 47 39 6 6 2 0 0 86 8 782

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 42 11 9 3 0 1 77 12 2481
2020 First official language - French 30 43 13 9 2 0 2 75 11 758
2019 First official language - English 37 40 10 10 4 0 0 76 14 2956
2019 First official language - French 33 42 13 9 2 0 0 76 11 868
2018 First official language - English 29 45 11 11 4 0 1 74 15 2230
2018 First official language - French 25 46 14 12 3 0 0 71 14 639
2017 First official language - English 35 39 10 11 5 0 1 75 16 2668
2017 First official language - French 32 44 13 9 3 0 0 75 12 794
2014 First official language - English 28 38 12 14 7 0 0 67 22 2617
2014 First official language - French 31 38 15 10 4 0 1 70 14 782

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 7 6 2 0 0 85 8 2472
2020 First official language - French 46 38 9 4 2 0 0 85 6 760
2019 First official language - English 55 33 6 4 2 0 0 87 6 2946
2019 First official language - French 50 39 6 3 1 0 0 89 4 863
2017 First official language - English 55 33 5 4 2 0 0 88 6 2662
2017 First official language - French 55 37 5 2 1 0 0 93 3 789
2014 First official language - English 51 35 6 5 2 0 0 87 7 2614
2014 First official language - French 50 40 4 5 1 0 0 90 6 782

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 10 9 4 0 0 77 13 2486
2020 First official language - French 43 36 11 6 3 0 1 79 9 759
2019 First official language - English 47 31 9 8 4 0 0 79 12 2956
2019 First official language - French 47 32 10 7 3 0 1 80 10 867
2018 First official language - English 42 34 10 8 4 0 0 77 13 2219
2018 First official language - French 40 39 11 5 2 1 1 81 8 638
2017 First official language - English 46 32 10 7 4 1 1 78 11 2664
2017 First official language - French 41 37 11 7 3 1 1 79 10 789
2014 First official language - English 41 33 11 9 5 1 0 75 13 2619
2014 First official language - French 40 34 15 7 3 0 1 75 10 782

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 42 10 7 3 0 0 81 9 2492
2020 First official language - French 42 39 11 5 2 1 0 81 7 761
2019 First official language - English 39 40 10 7 4 0 0 79 11 2965
2019 First official language - French 41 40 11 4 3 0 0 81 7 871
2018 First official language - English 34 43 11 7 5 0 0 77 12 2218
2018 First official language - French 33 46 13 6 2 0 0 79 8 636
2017 First official language - English 36 44 8 8 4 0 0 80 12 2673
2017 First official language - French 37 45 10 5 3 0 0 82 8 795
2014 First official language - English 32 43 10 9 5 0 0 75 15 2620
2014 First official language - French 30 46 12 8 4 0 0 76 12 782

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 38 13 12 6 0 0 70 18 2492
2020 First official language - French 34 35 16 9 5 0 0 70 14 762
2019 First official language - English 31 37 12 12 7 0 0 69 19 2966
2019 First official language - French 28 41 14 13 5 0 0 68 17 868
2018 First official language - English 26 36 15 13 10 0 0 62 24 2225
2018 First official language - French 28 34 21 10 7 0 0 62 17 639
2017 First official language - English 29 36 13 13 9 1 0 65 22 2669
2017 First official language - French 29 40 16 9 6 0 0 69 15 793
2014 First official language - English 22 34 18 16 10 0 0 57 26 2620
2014 First official language - French 27 32 20 13 8 0 0 59 22 781

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 40 11 10 3 0 0 77 12 2481
2020 First official language - French 34 42 14 8 3 0 0 75 11 758
2019 First official language - English 34 42 11 9 4 0 0 76 13 2944
2019 First official language - French 31 46 12 9 3 0 0 77 11 867
2018 First official language - English 32 40 12 11 5 0 0 72 16 2227
2018 First official language - French 31 40 17 10 3 0 0 70 13 636
2017 First official language - English 33 42 9 11 4 0 0 76 15 2670
2017 First official language - French 30 46 15 7 2 0 0 76 10 794

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 41 8 4 2 0 0 86 7 2481
2020 First official language - French 42 37 13 5 2 0 0 79 8 757
2019 First official language - English 45 37 10 5 3 0 0 82 8 2953
2019 First official language - French 36 41 13 7 2 0 0 78 10 869
2018 First official language - English 42 42 8 5 2 1 0 85 7 2227
2018 First official language - French 35 45 13 5 2 1 0 80 7 637
2017 First official language - English 43 39 8 6 3 1 0 82 9 2668
2017 First official language - French 35 43 14 7 1 0 0 79 8 794
2014 First official language - English 35 41 13 7 4 1 0 77 10 2621
2014 First official language - French 30 42 16 7 4 0 0 73 11 782

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 38 12 9 5 0 0 74 14 2491
2020 First official language - French 34 37 15 8 5 0 0 71 13 762
2019 First official language - English 36 36 11 10 6 0 0 72 17 2965
2019 First official language - French 32 40 13 11 4 0 0 72 15 871
2018 First official language - English 30 39 11 11 9 0 0 70 19 2222
2018 First official language - French 26 45 17 8 4 0 0 71 13 634
2017 First official language - English 32 38 12 10 8 0 0 70 18 2667
2017 First official language - French 29 43 15 8 5 0 0 72 13 795

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 30 8 3 2 0 0 87 5 2476
2020 First official language - French 51 38 8 2 1 0 0 89 3 760
2019 First official language - English 54 32 9 3 2 0 0 86 5 2948
2019 First official language - French 50 38 8 3 1 0 0 88 4 868
2018 First official language - English 52 34 7 4 2 0 0 87 6 2211
2018 First official language - French 45 40 11 3 1 0 0 86 4 630
2017 First official language - English 55 32 8 3 1 0 0 87 5 2664
2017 First official language - French 50 40 7 3 1 0 0 89 4 792
2014 First official language - English 62 26 7 3 1 0 0 89 4 2618
2014 First official language - French 55 34 7 2 1 0 0 89 4 781

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 42 10 10 4 0 0 77 13 2485
2020 First official language - French 32 43 14 8 3 0 0 75 11 760
2019 First official language - English 36 37 12 9 5 0 0 74 15 2950
2019 First official language - French 30 42 15 9 3 0 1 73 12 860
2018 First official language - English 30 40 12 10 7 0 0 71 17 2213
2018 First official language - French 27 40 19 10 4 0 1 67 13 637
2017 First official language - English 34 41 10 9 6 0 0 75 14 2660
2017 First official language - French 31 42 14 9 4 0 0 73 13 789
2014 First official language - English 25 43 11 13 9 0 0 68 21 2620
2014 First official language - French 22 39 17 12 6 0 3 63 19 782

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 34 13 7 4 0 0 76 10 2487
2020 First official language - French 38 36 14 7 4 0 0 75 11 763
2019 First official language - English 40 35 12 7 5 0 0 75 12 2958
2019 First official language - French 37 37 14 8 3 0 0 74 11 868
2018 First official language - English 36 37 12 9 6 0 0 73 15 2215
2018 First official language - French 32 38 18 7 5 0 0 70 11 632
2017 First official language - English 40 36 11 8 5 0 0 76 13 2661
2017 First official language - French 37 38 15 6 4 0 0 74 10 791
2014 First official language - English 33 38 12 10 7 0 0 71 17 2621
2014 First official language - French 29 37 18 8 6 0 2 67 15 782

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 43 12 9 3 0 1 76 12 2479
2020 First official language - French 32 44 14 7 3 0 0 76 10 761
2019 First official language - English 34 40 12 9 4 0 1 75 13 2936
2019 First official language - French 34 42 14 8 2 0 1 76 10 851
2018 First official language - English 29 39 13 12 6 1 1 69 18 2214
2018 First official language - French 26 41 20 10 3 0 0 67 13 637
2017 First official language - English 34 38 13 9 6 0 1 72 14 2661
2017 First official language - French 35 39 15 7 3 0 1 75 10 792
2014 First official language - English 29 37 14 11 7 1 1 67 19 2620
2014 First official language - French 26 40 17 11 5 0 1 67 16 782

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 38 8 4 2 0 0 85 6 2490
2020 First official language - French 45 39 10 4 2 0 0 84 5 764
2019 First official language - English 46 37 9 5 3 0 0 83 8 2969
2019 First official language - French 46 40 9 3 2 0 0 86 5 867
2018 First official language - English 39 41 11 5 4 0 0 80 9 2219
2018 First official language - French 40 43 10 4 2 0 0 83 6 638
2017 First official language - English 44 38 9 6 3 0 0 82 9 2661
2017 First official language - French 43 42 9 3 2 0 0 86 5 791
2014 First official language - English 41 38 11 6 3 0 0 79 9 2619
2014 First official language - French 37 44 13 5 2 0 0 81 6 781

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 36 19 8 5 0 1 67 14 2471
2020 First official language - French 34 35 16 9 5 0 0 69 15 763
2019 First official language - English 40 32 16 7 4 0 0 72 11 2945
2019 First official language - French 39 36 13 8 3 0 0 75 11 863
2018 First official language - English 36 35 17 8 4 0 1 71 13 2230
2018 First official language - French 39 33 16 7 5 0 0 72 12 640
2017 First official language - English 35 37 16 7 4 0 1 73 10 2670
2017 First official language - French 39 36 14 7 4 0 1 76 10 794
2014 First official language - English 33 36 18 8 4 0 1 69 13 2621
2014 First official language - French 39 39 11 7 3 0 1 79 10 782

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 19 38 26 9 0 1 36 26 2485
2020 First official language - French 4 23 38 26 7 1 1 34 28 760
2019 First official language - English 7 19 37 23 12 1 1 36 26 2961
2019 First official language - French 6 22 37 25 7 1 1 33 28 868
2018 First official language - English 7 19 39 23 11 1 1 35 26 2221
2018 First official language - French 8 23 39 22 6 2 2 29 32 637
2017 First official language - English 5 18 38 23 12 1 3 36 24 2660
2017 First official language - French 6 20 38 21 11 2 3 34 27 792
2014 First official language - English 9 25 38 20 6 0 2 26 35 2610
2014 First official language - French 7 32 39 15 5 1 2 20 40 782

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 11 25 36 21 2 1 58 16 2472
2020 First official language - French 5 11 26 33 18 6 1 55 17 762
2019 First official language - English 6 12 25 29 24 2 2 55 19 2955
2019 First official language - French 6 16 27 30 14 3 3 48 23 869
2018 First official language - English 6 13 28 29 20 3 2 51 21 2209
2018 First official language - French 9 19 29 26 12 3 1 40 30 635
2017 First official language - English 5 12 27 26 23 2 4 53 18 2659
2017 First official language - French 6 16 26 26 18 4 5 48 24 787
2014 First official language - English 14 21 31 19 10 2 2 30 37 2613
2014 First official language - French 9 22 34 18 8 5 3 29 34 781

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 22 35 17 9 2 1 26 38 2486
2020 First official language - French 18 26 30 14 7 3 2 22 46 759
2019 First official language - English 16 23 27 16 13 2 3 30 42 2954
2019 First official language - French 21 28 26 13 6 2 3 20 52 869
2018 First official language - English 17 24 30 15 10 2 2 26 43 2216
2018 First official language - French 24 29 29 11 4 2 1 16 55 636
2017 First official language - English 17 24 27 14 11 3 4 27 44 2663
2017 First official language - French 18 30 28 12 6 1 4 20 50 791
2014 First official language - English 28 25 25 11 6 2 3 18 55 2609
2014 First official language - French 32 29 21 8 6 1 3 15 63 782

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 34 30 16 0 1 47 19 2468
2020 First official language - French 8 18 32 28 11 1 1 41 26 762
2019 First official language - English 5 12 28 31 21 1 2 54 17 2948
2019 First official language - French 8 18 30 28 12 1 2 42 27 868
2018 First official language - English 5 13 32 30 17 1 1 48 19 2204
2018 First official language - French 10 21 33 26 8 1 1 35 32 636
2017 First official language - English 6 11 31 28 20 1 3 50 18 2652
2017 First official language - French 7 18 33 25 12 1 4 39 26 788
2014 First official language - English 8 14 33 28 13 1 3 43 23 2607
2014 First official language - French 10 19 39 18 7 4 2 27 31 780

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 21 28 24 15 1 1 39 32 2479
2020 First official language - French 10 19 30 24 13 1 3 39 30 761
2019 First official language - English 10 18 27 23 19 2 2 44 28 2958
2019 First official language - French 11 20 28 23 14 2 3 39 32 868
2018 First official language - English 12 20 31 20 14 1 2 36 33 2212
2018 First official language - French 14 25 26 21 9 2 3 31 41 634
2017 First official language - English 11 18 27 22 17 1 4 41 30 2661
2017 First official language - French 11 20 29 21 12 2 5 36 33 787
2014 First official language - English 21 24 29 16 7 1 2 24 46 2611
2014 First official language - French 19 27 27 14 9 1 4 23 48 782

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 11 26 29 22 3 3 54 18 2476
2020 First official language - French 7 12 25 28 19 6 3 52 21 761
2019 First official language - English 7 14 22 24 24 4 4 53 22 2949
2019 First official language - French 8 17 25 26 15 4 5 45 28 861
2018 First official language - English 7 13 26 26 21 3 4 51 21 2208
2018 First official language - French 10 20 28 24 11 4 3 38 32 631
2017 First official language - English 6 11 23 26 23 3 7 55 19 2657
2017 First official language - French 9 17 27 22 16 3 7 42 28 788
2014 First official language - English 8 12 27 27 16 2 7 47 23 2610
2014 First official language - French 7 13 24 26 16 5 9 48 24 780

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 21 31 20 11 2 2 33 35 2479
2020 First official language - French 12 21 36 16 9 3 2 27 35 762
2019 First official language - English 14 20 27 16 17 3 3 35 36 2959
2019 First official language - French 14 23 32 15 10 3 3 27 39 864
2018 First official language - English 15 22 30 17 11 2 2 29 39 2219
2018 First official language - French 15 29 32 14 4 3 3 19 46 639
2017 First official language - English 14 20 30 14 14 3 5 30 37 2661
2017 First official language - French 14 24 35 12 8 2 5 22 41 792
2014 First official language - English 23 22 28 14 8 2 3 22 48 2613
2014 First official language - French 18 27 30 9 8 5 3 19 49 780

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 13 35 33 13 1 1 47 17 2485
2020 First official language - French 4 12 34 34 14 1 1 49 16 761
2019 First official language - English 8 17 31 26 16 1 2 43 25 2961
2019 First official language - French 8 16 30 29 13 1 3 43 25 867
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 18 10 6 5 3 62 18 2482
2020 First official language - French 26 34 15 8 5 7 5 68 15 762
2019 First official language - English 32 28 14 11 7 4 4 65 19 2965
2019 First official language - French 25 30 18 8 7 6 4 62 17 869
2018 First official language - English 21 32 17 11 10 6 3 58 23 2216
2018 First official language - French 19 38 18 11 7 5 3 61 20 638
2017 First official language - English 28 29 14 10 9 4 4 63 21 2673
2017 First official language - French 20 33 20 10 7 5 5 60 18 792
2014 First official language - English 32 32 14 10 8 2 3 67 19 2620
2014 First official language - French 22 37 15 9 9 3 5 64 20 782

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 30 10 10 5 1 0 75 15 2478
2020 First official language - French 52 30 9 5 3 1 0 83 8 761
2019 First official language - English 48 27 8 10 6 1 0 75 17 2963
2019 First official language - French 48 34 8 6 3 0 0 83 9 868
2018 First official language - English 38 30 10 11 10 1 0 69 21 2217
2018 First official language - French 38 37 11 9 4 1 0 76 13 638
2017 First official language - English 44 28 9 10 8 1 0 73 18 2670
2017 First official language - French 40 38 11 6 4 1 0 79 10 791
2014 First official language - English 43 30 8 11 7 1 0 74 18 2622
2014 First official language - French 41 35 12 6 4 0 0 77 10 782

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 31 7 7 3 0 0 83 9 2472
2020 First official language - French 56 32 6 3 2 1 0 89 5 761
2019 First official language - English 52 29 7 8 4 0 0 81 12 2963
2019 First official language - French 48 37 8 4 3 0 0 85 6 867
2018 First official language - English 44 32 10 8 5 0 0 76 14 2212
2018 First official language - French 41 42 8 6 3 0 0 84 9 639
2017 First official language - English 43 35 6 10 5 0 0 78 15 2665
2017 First official language - French 39 45 7 5 3 0 0 84 8 792
2014 First official language - English 42 37 9 8 3 0 0 80 11 2622
2014 First official language - French 37 47 9 5 2 0 0 84 7 781

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 36 10 6 2 1 0 82 7 2465
2020 First official language - French 45 38 10 3 2 1 0 84 5 760
2019 First official language - English 46 36 9 5 3 1 0 83 8 2962
2019 First official language - French 43 38 12 3 2 0 1 82 6 865
2018 First official language - English 40 38 11 6 5 0 0 78 10 2217
2018 First official language - French 35 44 13 5 2 1 0 80 7 638

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 24 10 5 3 6 3 80 9 2478
2020 First official language - French 50 25 11 3 2 5 3 82 6 763
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 27 11 5 2 1 2 81 7 2489
2020 First official language - French 50 28 11 4 2 2 3 82 6 762
2019 First official language - English 48 26 14 5 3 0 3 77 9 2960
2019 First official language - French 44 32 14 3 2 1 4 80 5 868

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 11 8 4 0 0 76 12 2486
2020 First official language - French 43 33 13 8 3 0 0 76 11 761
2019 First official language - English 44 31 11 8 5 0 1 76 13 2968
2019 First official language - French 40 32 15 8 3 0 1 73 12 870
2018 First official language - English 38 34 12 9 6 0 1 73 15 2220
2018 First official language - French 34 35 16 10 6 0 0 69 16 638
2017 First official language - English 41 34 10 8 6 0 0 76 14 2672
2017 First official language - French 37 38 13 6 5 0 0 76 11 795
2014 First official language - English 38 35 13 9 6 0 0 73 14 2622
2014 First official language - French 34 38 13 10 4 0 1 73 14 782

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 25 13 5 4 1 1 77 10 2481
2020 First official language - French 48 27 12 6 4 2 2 77 10 761

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 10 7 3 0 0 79 11 2491
2020 First official language - French 46 33 9 7 3 1 0 81 10 762
2019 First official language - English 45 30 10 9 4 1 1 77 13 2956
2019 First official language - French 46 33 11 6 2 0 1 80 8 860
2018 First official language - English 41 32 10 9 6 0 1 74 16 2209
2018 First official language - French 38 33 14 12 3 0 0 71 15 636
2017 First official language - English 45 30 9 9 6 0 0 75 15 2669
2017 First official language - French 39 38 11 6 5 1 1 78 11 794
2014 First official language - English 40 32 12 10 5 1 0 72 16 2621
2014 First official language - French 35 40 13 8 3 0 0 76 12 781

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 2489
2020 First official language - French 40 60 763

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 17 9 2 2 3 10 85 5 2489
2020 First official language - French 53 24 7 3 1 4 8 87 4 765

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 9 5 4 0 0 82 9 2489
2020 First official language - French 51 29 10 6 4 0 0 80 10 763
2019 First official language - English 54 27 9 6 4 0 0 81 10 2967
2019 First official language - French 50 33 9 6 3 0 0 83 8 870
2018 First official language - English 47 28 11 7 6 0 0 76 14 2217
2018 First official language - French 43 30 13 8 6 0 0 73 14 638
2017 First official language - English 52 26 9 7 6 0 0 78 13 2666
2017 First official language - French 46 32 10 7 4 0 0 79 11 790
2014 First official language - English 49 27 10 9 4 0 0 77 13 2622
2014 First official language - French 45 32 12 5 4 1 0 78 10 781
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 30 13 7 4 8 0 74 12 2488
2020 First official language - French 34 37 12 4 3 10 0 79 8 763
2019 First official language - English 34 30 14 8 5 8 1 70 15 2955
2019 First official language - French 28 37 16 6 3 9 1 72 10 869
2018 First official language - English 29 31 16 9 7 7 0 65 18 2228
2018 First official language - French 23 38 19 10 2 8 0 66 13 637
2017 First official language - English 31 30 14 8 6 9 1 68 16 2670
2017 First official language - French 26 39 16 8 5 5 0 69 13 795
2014 First official language - English 25 31 17 10 6 10 0 63 18 2617
2014 First official language - French 20 37 18 8 4 13 0 66 13 781

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 33 15 10 6 3 0 68 17 2484
2020 First official language - French 34 37 16 7 3 2 0 73 10 762
2019 First official language - English 31 31 14 11 7 5 1 66 19 2947
2019 First official language - French 27 36 19 10 5 4 0 65 15 868
2018 First official language - English 25 31 18 12 11 3 0 58 24 2216
2018 First official language - French 22 36 22 12 4 3 0 60 17 636
2017 First official language - English 28 32 15 12 9 4 0 63 21 2671
2017 First official language - French 24 38 20 10 6 2 0 64 16 789
2014 First official language - English 20 31 18 16 12 2 0 52 29 2615
2014 First official language - French 17 33 22 17 7 4 0 52 25 782

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 33 17 15 8 4 0 58 25 2489
2020 First official language - French 24 36 19 11 4 7 0 64 16 763
2019 First official language - English 21 29 17 16 8 7 1 55 27 2943
2019 First official language - French 20 30 24 13 5 8 1 54 19 863
2018 First official language - English 18 29 19 16 12 5 0 49 30 2220
2018 First official language - French 14 32 23 19 5 7 0 49 26 636
2017 First official language - English 20 30 18 16 9 7 0 54 27 2673
2017 First official language - French 17 34 26 13 6 4 0 53 20 794
2014 First official language - English 15 26 19 20 15 5 0 43 37 2614
2014 First official language - French 10 28 26 17 9 9 0 43 29 782

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 36 16 15 8 2 0 59 24 2488
2020 First official language - French 26 42 16 9 4 2 0 70 14 762
2019 First official language - English 20 31 16 18 9 5 1 55 28 2948
2019 First official language - French 21 35 21 15 5 3 0 58 20 865
2018 First official language - English 16 31 19 18 12 3 0 48 31 2228
2018 First official language - French 14 36 22 18 6 3 0 52 25 635
2017 First official language - English 20 32 17 15 11 5 1 55 28 2669
2017 First official language - French 19 39 23 11 6 3 0 60 17 794
2014 First official language - English 14 30 19 20 14 3 0 46 35 2614
2014 First official language - French 13 37 24 14 8 4 0 52 23 781

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 24 11 4 3 12 5 78 8 2490
2020 First official language - French 40 28 20 7 3 2 0 69 10 764
2019 First official language - English 40 19 11 5 5 16 4 74 12 2969
2019 First official language - French 42 25 18 7 3 3 1 70 11 869
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 46 18 7 3 1 0 72 10 2486
2020 First official language - French 26 48 17 5 2 3 0 76 7 763
2019 First official language - English 27 42 16 9 3 2 0 71 12 2966
2019 First official language - French 23 46 19 7 2 2 0 71 9 869
2018 First official language - English 24 43 19 8 4 1 0 68 13 2214
2018 First official language - French 21 49 20 8 2 1 0 70 10 635
2017 First official language - English 28 43 16 8 3 2 0 72 12 2662
2017 First official language - French 23 48 20 5 2 1 0 72 7 793
2014 First official language - English 23 40 19 10 6 2 0 64 16 2616
2014 First official language - French 20 46 20 8 3 3 0 68 12 782

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 40 20 14 4 3 0 60 19 2471
2020 First official language - French 20 42 23 9 3 4 0 64 12 762
2019 First official language - English 18 34 22 15 6 5 0 55 22 2950
2019 First official language - French 15 35 24 14 4 7 1 54 20 867

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 36 14 10 4 3 1 71 14 2482
2020 First official language - French 30 40 15 9 3 3 1 73 12 764
2019 First official language - English 31 37 12 10 5 3 1 71 17 2958
2019 First official language - French 26 39 15 12 5 3 1 68 17 865
2018 First official language - English 30 36 14 11 6 2 1 68 18 2213
2018 First official language - French 25 41 15 13 3 3 1 68 16 638
2017 First official language - English 37 34 11 8 5 3 1 75 14 2665
2017 First official language - French 29 44 13 9 3 2 1 74 12 790
2014 First official language - English 35 35 13 9 5 4 1 73 14 2617
2014 First official language - French 25 43 11 11 6 3 0 71 17 782

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 39 17 5 2 1 0 75 8 2480
2020 First official language - French 34 42 16 4 1 2 0 78 6 761
2019 First official language - English 33 38 16 7 4 2 0 73 11 2958
2019 First official language - French 29 44 17 6 3 2 0 74 8 862
2018 First official language - English 31 38 17 7 4 2 0 71 12 2209
2018 First official language - French 27 44 18 6 3 2 0 73 9 637

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 26 19 14 10 7 2 53 26 2485
2020 First official language - French 21 29 19 12 7 10 3 57 21 758
2019 First official language - English 23 26 17 12 12 8 2 55 26 2959
2019 First official language - French 19 29 21 11 9 8 3 53 23 867
2018 First official language - English 18 28 18 14 14 7 2 50 30 2218
2018 First official language - French 15 30 21 13 8 10 3 51 24 639
2017 First official language - English 21 28 15 12 13 9 3 55 28 2662
2017 First official language - French 17 32 17 13 8 9 4 56 24 792
2014 First official language - English 16 25 18 15 15 7 2 46 34 2618
2014 First official language - French 13 29 18 16 11 10 2 49 31 780

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 32 18 16 10 2 1 55 27 2482
2020 First official language - French 25 34 22 12 6 2 0 60 18 759
2019 First official language - English 24 30 17 14 12 3 0 56 27 2964
2019 First official language - French 21 35 22 13 6 2 1 57 20 864
2018 First official language - English 18 30 17 17 15 3 1 50 33 2219
2018 First official language - French 18 32 22 17 8 4 0 52 25 636
2017 First official language - English 24 31 14 15 12 3 1 57 28 2668
2017 First official language - French 21 40 20 11 5 2 0 63 17 791
2014 First official language - English 18 27 17 19 16 2 0 46 36 2615
2014 First official language - French 16 33 19 19 9 3 1 51 29 782

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 27 15 16 19 2 2 48 37 2490
2020 First official language - French 22 29 16 15 13 2 3 54 29 764
2019 First official language - English 22 23 14 15 19 3 4 48 37 2970
2019 First official language - French 21 27 17 15 15 2 3 50 32 870
2018 First official language - English 17 24 14 17 23 2 4 43 42 2217
2018 First official language - French 17 29 15 15 19 1 2 48 36 637
2017 First official language - English 20 22 13 16 22 3 4 46 41 2671
2017 First official language - French 17 28 17 17 15 2 3 48 35 793
2014 First official language - English 13 20 13 19 31 2 2 35 51 2620
2014 First official language - French 12 20 20 18 23 3 5 34 44 782

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 25 13 6 3 1 3 77 9 2490
2020 First official language - French 49 25 14 6 2 1 4 77 9 764
2019 First official language - English 51 26 11 4 2 1 5 82 6 2959
2019 First official language - French 52 22 12 6 3 1 4 78 10 867

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 28 14 6 3 1 3 76 9 2484
2020 First official language - French 50 24 12 7 2 2 4 78 10 761
2019 First official language - English 46 24 14 6 4 1 4 74 10 2958
2019 First official language - French 47 21 15 8 2 2 4 73 11 865

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 10 5 2 2 3 3 90 5 2479
2020 First official language - French 77 9 5 2 1 2 4 91 3 761
2019 First official language - English 75 9 4 2 3 3 4 90 5 2958
2019 First official language - French 76 10 5 1 2 3 4 92 3 866

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 12 4 2 1 2 6 92 3 2484
2020 First official language - French 72 11 6 2 1 1 7 90 4 762
2019 First official language - English 78 7 2 1 1 2 8 95 2 2959
2019 First official language - French 79 6 3 1 1 2 8 95 2 866

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 43 19 8 4 4 0 68 12 2486
2020 First official language - French 20 41 21 9 2 5 1 66 12 761
2019 First official language - English 23 41 17 10 4 4 1 67 15 2967
2019 First official language - French 18 40 24 9 3 6 1 62 13 870
2018 First official language - English 18 35 22 12 8 4 1 56 21 2218
2018 First official language - French 14 40 25 11 4 6 0 58 16 640
2017 First official language - English 22 36 19 11 7 5 1 61 19 2670
2017 First official language - French 19 37 25 10 3 6 0 59 14 792

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 41 13 6 3 1 0 78 9 2477
2020 First official language - French 36 45 13 2 1 2 0 83 4 761
2019 First official language - English 38 40 10 7 3 2 0 80 10 2954
2019 First official language - French 38 42 13 3 1 2 0 82 5 866
2018 First official language - English 42 37 11 5 3 1 0 81 8 2211
2018 First official language - French 37 47 11 3 1 1 0 85 4 635
2017 First official language - English 43 38 10 5 2 2 0 82 7 2663
2017 First official language - French 35 50 9 2 2 1 0 86 4 793
2014 First official language - English 41 36 12 5 3 2 0 79 9 2617
2014 First official language - French 31 46 12 4 2 4 0 82 6 780

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 35 12 4 2 3 0 81 7 2476
2020 First official language - French 39 41 13 2 1 4 0 83 3 761
2019 First official language - English 48 34 11 3 2 2 0 84 5 2963
2019 First official language - French 43 40 10 2 1 3 1 87 3 863
2018 First official language - English 45 36 12 3 2 2 1 83 5 2215
2018 First official language - French 39 43 12 2 1 3 0 85 3 633
2017 First official language - English 44 35 12 3 2 3 1 82 6 2668
2017 First official language - French 35 45 14 3 2 2 0 81 5 791
2014 First official language - English 45 33 13 3 2 4 0 81 5 2615
2014 First official language - French 31 47 11 4 1 5 1 83 5 782

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 35 15 5 2 5 1 75 8 2488
2020 First official language - French 36 37 15 4 1 6 0 78 6 764

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 30 11 6 4 4 2 78 11 2480
2020 First official language - French 43 37 9 4 2 3 3 84 6 756

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 35 9 4 2 0 0 84 7 2487
2020 First official language - French 53 37 6 2 1 0 0 90 3 758
2019 First official language - English 51 33 8 4 3 0 0 84 7 2963
2019 First official language - French 53 37 6 3 1 0 0 90 4 869
2018 First official language - English 47 34 10 6 4 0 0 81 10 2216
2018 First official language - French 45 43 9 3 1 0 0 87 3 632
2017 First official language - English 48 34 9 5 4 0 0 83 9 2671
2017 First official language - French 42 46 7 2 2 0 0 88 5 794
2014 First official language - English 44 35 10 7 4 1 0 79 10 2614
2014 First official language - French 38 47 10 4 1 0 0 86 5 779

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 33 14 6 3 0 0 77 9 2481
2020 First official language - French 48 33 12 4 2 1 0 82 6 760
2019 First official language - English 44 32 12 7 5 0 0 76 11 2961
2019 First official language - French 45 35 12 4 3 0 0 81 7 871
2018 First official language - English 38 32 16 7 6 0 0 70 14 2218
2018 First official language - French 37 40 14 5 3 1 0 77 8 633
2017 First official language - English 40 32 14 8 6 0 0 72 13 2670
2017 First official language - French 36 40 15 5 3 0 0 77 8 794
2014 First official language - English 27 33 15 14 9 0 0 61 24 2618
2014 First official language - French 27 38 24 7 3 1 0 66 10 782

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 35 14 6 3 0 0 77 9 2469
2020 First official language - French 44 35 14 6 1 0 0 80 7 756
2019 First official language - English 42 34 13 7 5 0 0 76 11 2951
2019 First official language - French 42 38 12 5 2 0 0 81 7 864
2018 First official language - English 37 34 15 8 6 0 0 71 14 2203
2018 First official language - French 34 43 15 5 2 0 0 78 8 630
2017 First official language - English 39 35 13 9 5 0 0 74 14 2668
2017 First official language - French 36 41 15 6 2 0 0 77 8 793
2014 First official language - English 25 36 16 15 8 1 0 62 22 2616
2014 First official language - French 25 40 21 9 4 1 0 65 13 781

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 27 17 8 4 3 1 70 13 2485
2020 First official language - French 40 29 16 6 4 4 1 73 10 760
2019 First official language - English 36 26 18 9 6 3 1 65 16 2966
2019 First official language - French 37 29 18 7 5 4 0 69 12 869
2018 First official language - English 32 28 20 9 7 3 0 62 17 2223
2018 First official language - French 29 32 20 9 4 4 1 65 14 635
2017 First official language - English 35 25 18 9 7 5 1 63 17 2668
2017 First official language - French 30 32 21 8 4 5 0 65 13 795
2014 First official language - English 29 26 19 12 8 4 2 58 22 2619
2014 First official language - French 23 29 20 11 6 7 4 59 19 782
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 22 44 33 2493
2020 First official language - French 23 47 31 762
2019 First official language - English 31 36 33 2974
2019 First official language - French 27 44 29 871
2018 First official language - English 31 37 33 2228
2018 First official language - French 23 44 33 637
2017 First official language - English 29 38 33 2669
2017 First official language - French 24 48 28 794
2014 First official language - English 25 41 33 2618
2014 First official language - French 23 48 29 782

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 23 35 20 4 12 6 570
2020 First official language - French 24 32 25 2 15 2 172
2019 First official language - English 12 19 16 6 42 4 844
2019 First official language - French 16 36 26 3 14 5 235
2018 First official language - English 18 18 16 6 37 5 611
2018 First official language - French 17 36 31 1 9 6 149
2017 First official language - English 16 16 17 5 40 5 722
2017 First official language - French 13 30 34 5 13 5 197
2014 First official language - English 21 21 26 11 9999 20 620
2014 First official language - French 18 24 36 11 9999 10 188
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 2488
2020 First official language - French 9 91 763
2019 First official language - English 13 87 2966
2019 First official language - French 12 88 870
2018 First official language - English 15 85 2225
2018 First official language - French 10 90 639

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 291
2020 First official language - French 43 57 61
2019 First official language - English 53 47 404
2019 First official language - French 58 42 98
2018 First official language - English 61 39 351
2018 First official language - French 53 47 68

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 291
2020 First official language - French 56 44 61
2019 First official language - English 60 40 404
2019 First official language - French 45 55 98
2018 First official language - English 55 45 351
2018 First official language - French 51 49 68

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 404
2019 First official language - French 11 89 98

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 351
2018 First official language - French 0 100 68

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 404
2019 First official language - French 7 93 98

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 291
2020 First official language - French 23 77 61
2019 First official language - English 38 62 403
2019 First official language - French 23 77 96
2018 First official language - English 43 57 350
2018 First official language - French 33 67 68

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 291
2020 First official language - French 47 53 61
2019 First official language - English 45 55 403
2019 First official language - French 29 71 96
2018 First official language - English 41 59 350
2018 First official language - French 43 57 68

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 291
2020 First official language - French 33 67 61
2019 First official language - English 47 53 403
2019 First official language - French 47 53 96
2018 First official language - English 45 55 350
2018 First official language - French 59 41 68

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 291
2020 First official language - French 38 62 61
2019 First official language - English 39 61 403
2019 First official language - French 31 69 96
2018 First official language - English 39 61 350
2018 First official language - French 40 60 68

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 291
2020 First official language - French 18 82 61
2019 First official language - English 38 62 403
2019 First official language - French 24 76 96
2018 First official language - English 35 65 350
2018 First official language - French 24 76 68

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 291
2020 First official language - French 66 34 61
2019 First official language - English 51 49 403
2019 First official language - French 58 42 96
2018 First official language - English 51 49 350
2018 First official language - French 55 45 68

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 291
2020 First official language - French 22 78 61
2019 First official language - English 30 70 403
2019 First official language - French 36 64 96
2018 First official language - English 30 70 350
2018 First official language - French 33 67 68

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 1 99 403
2019 First official language - French 0 100 96

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 291
2020 First official language - French 10 90 61
2019 First official language - English 11 89 403
2019 First official language - French 11 89 96
2018 First official language - English 9 91 350
2018 First official language - French 9 91 68

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 291
2020 First official language - French 35 65 61
2019 First official language - English 50 50 403
2019 First official language - French 38 62 96
2018 First official language - English 43 57 350
2018 First official language - French 37 63 68

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 291
2020 First official language - French 15 85 61
2019 First official language - English 30 70 403
2019 First official language - French 18 82 96
2018 First official language - English 30 70 350
2018 First official language - French 23 77 68

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 403
2019 First official language - French 11 89 96

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 291
2020 First official language - French 53 47 61
2019 First official language - English 53 47 398
2019 First official language - French 53 47 95
2018 First official language - English 51 49 351
2018 First official language - French 59 41 68

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 291
2020 First official language - French 21 79 61
2019 First official language - English 27 73 398
2019 First official language - French 22 78 95
2018 First official language - English 24 76 351
2018 First official language - French 20 80 68

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 398
2019 First official language - French 11 89 95
2018 First official language - English 9 91 351
2018 First official language - French 21 79 68

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 291
2020 First official language - French 19 81 61
2019 First official language - English 19 81 398
2019 First official language - French 22 78 95
2018 First official language - English 17 83 351
2018 First official language - French 16 84 68

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 398
2019 First official language - French 7 93 95
2018 First official language - English 7 93 351
2018 First official language - French 10 90 68

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 398
2019 First official language - French 6 94 95
2018 First official language - English 4 96 351
2018 First official language - French 7 93 68

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 291
2020 First official language - French 15 85 61
2019 First official language - English 12 88 398
2019 First official language - French 12 88 95
2018 First official language - English 10 90 351
2018 First official language - French 17 83 68

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 398
2019 First official language - French 11 89 95
2018 First official language - English 11 89 351
2018 First official language - French 14 86 68

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 291
2020 First official language - French 34 66 61
2019 First official language - English 31 69 398
2019 First official language - French 23 77 95
2018 First official language - English 28 72 351
2018 First official language - French 23 77 68

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 375
2019 First official language - French 16 84 89

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 25 75 375
2019 First official language - French 21 79 89
2018 First official language - English 20 80 337
2018 First official language - French 18 82 63

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 375
2019 First official language - French 13 87 89

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 375
2019 First official language - French 12 88 89

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 375
2019 First official language - French 11 89 89
2018 First official language - English 9 91 337
2018 First official language - French 13 87 63

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 375
2019 First official language - French 7 93 89
2018 First official language - English 7 93 337
2018 First official language - French 15 85 63

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 375
2019 First official language - French 16 84 89
2018 First official language - English 5 95 337
2018 First official language - French 13 87 63

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 375
2019 First official language - French 12 88 89
2018 First official language - English 12 88 337
2018 First official language - French 13 87 63

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 375
2019 First official language - French 20 80 89
2018 First official language - English 10 90 337
2018 First official language - French 12 88 63

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 375
2019 First official language - French 19 81 89
2018 First official language - English 31 69 337
2018 First official language - French 26 74 63

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 375
2019 First official language - French 8 92 89

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 42 58 375
2019 First official language - French 40 60 89
2018 First official language - English 48 52 337
2018 First official language - French 48 52 63

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 375
2019 First official language - French 0 100 89

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 60 40 375
2019 First official language - French 42 58 89
2018 First official language - English 58 42 337
2018 First official language - French 51 49 63

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 375
2019 First official language - French 13 87 89
2018 First official language - English 15 85 337
2018 First official language - French 11 89 63

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 19 18 9 7 25 5 53 22 2487
2020 First official language - French 15 20 16 8 4 31 6 56 18 764
2019 First official language - English 17 18 18 9 7 24 7 51 23 2964
2019 First official language - French 16 18 18 8 5 25 10 52 20 869
2018 First official language - English 17 19 20 9 9 22 4 49 24 2228
2018 First official language - French 12 22 20 7 7 27 6 50 20 637
2017 First official language - English 19 19 16 7 8 23 8 56 21 2670
2017 First official language - French 12 21 20 7 6 27 7 49 20 795
2014 First official language - English 16 19 19 7 7 26 6 51 21 2617
2014 First official language - French 10 24 16 4 5 33 8 57 16 782

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 32 16 7 4 7 1 71 12 2483
2020 First official language - French 32 36 15 6 2 8 0 74 9 764
2019 First official language - English 36 31 14 7 5 7 1 72 13 2963
2019 First official language - French 31 37 15 5 4 8 1 74 10 870
2018 First official language - English 31 32 16 8 6 6 0 68 15 2225
2018 First official language - French 24 40 18 7 3 8 1 70 10 636
2017 First official language - English 33 32 14 7 5 8 1 71 13 2666
2017 First official language - French 24 40 19 5 4 8 1 69 10 794
2014 First official language - English 28 31 18 6 5 11 1 67 12 2616
2014 First official language - French 20 44 16 4 3 11 1 73 9 782
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 2481
2020 First official language - French 4 96 761
2019 First official language - English 8 92 2967
2019 First official language - French 5 95 868
2018 First official language - English 7 93 2221
2018 First official language - French 5 95 636

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 176
2020 First official language - French 41 59 29
2019 First official language - English 39 61 228
2019 First official language - French 36 64 43
2018 First official language - English 43 57 166
2018 First official language - French 20 80 30

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 71 29 176
2020 First official language - French 71 29 29
2019 First official language - English 77 23 228
2019 First official language - French 66 34 43
2018 First official language - English 74 26 166
2018 First official language - French 85 15 30

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 176
2020 First official language - French 0 100 29
2019 First official language - English 0 100 228
2019 First official language - French 0 100 43
2018 First official language - English 0 100 166
2018 First official language - French 0 100 30

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 228
2019 First official language - French 11 89 43

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 176
2020 First official language - French 15 85 29
2019 First official language - English 27 73 224
2019 First official language - French 13 87 40
2018 First official language - English 22 78 166
2018 First official language - French 28 72 30

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 176
2020 First official language - French 17 83 29
2019 First official language - English 20 80 224
2019 First official language - French 14 86 40
2018 First official language - English 21 79 166
2018 First official language - French 15 85 30

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 176
2020 First official language - French 18 82 29

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 176
2020 First official language - French 0 100 29

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 176
2020 First official language - French 20 80 29
2019 First official language - English 34 66 224
2019 First official language - French 18 82 40
2018 First official language - English 33 67 166
2018 First official language - French 34 66 30

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 176
2020 First official language - French 23 77 29
2019 First official language - English 38 62 224
2019 First official language - French 17 83 40
2018 First official language - English 32 68 166
2018 First official language - French 20 80 30

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 224
2019 First official language - French 0 100 40

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 224
2019 First official language - French 0 100 40

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 176
2020 First official language - French 14 86 29
2019 First official language - English 10 90 224
2019 First official language - French 30 70 40
2018 First official language - English 12 88 166
2018 First official language - French 17 83 30

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 166
2018 First official language - French 0 100 30

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 224
2019 First official language - French 15 85 40

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 176
2020 First official language - French 0 100 29

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 176
2020 First official language - French 25 75 29
2019 First official language - English 13 87 224
2019 First official language - French 31 69 40
2018 First official language - English 15 85 166
2018 First official language - French 17 83 30

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 176
2020 First official language - French 28 72 29
2019 First official language - English 29 71 223
2019 First official language - French 35 65 40

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 223
2019 First official language - French 18 82 40

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 223
2019 First official language - French 17 83 40

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 223
2019 First official language - French 20 80 40

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 223
2019 First official language - French 13 87 40

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 176
2020 First official language - French 52 48 29
2019 First official language - English 52 48 223
2019 First official language - French 36 64 40
2018 First official language - English 52 48 166
2018 First official language - French 74 26 30

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 156
2018 First official language - French 17 83 29

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 156
2018 First official language - French 0 100 29

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 17 83 156
2018 First official language - French 25 75 29

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 156
2018 First official language - French 22 78 29

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 43 57 156
2018 First official language - French 33 67 29

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 156
2018 First official language - French 0 100 29

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 66 34 156
2018 First official language - French 48 52 29

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 156
2018 First official language - French 0 100 29

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 20 20 4 4 29 5 58 12 2484
2020 First official language - French 17 23 17 3 1 33 5 65 7 761
2019 First official language - English 21 17 20 4 4 28 7 57 12 2966
2019 First official language - French 17 20 19 3 2 29 10 60 9 872
2018 First official language - English 20 19 24 4 4 26 5 55 11 2225
2018 First official language - French 16 21 21 3 1 31 6 60 7 638
2017 First official language - English 21 19 18 3 3 30 8 63 9 2667
2017 First official language - French 14 23 18 3 2 34 6 62 8 794
2014 First official language - English 17 18 21 4 2 31 7 57 10 2618
2014 First official language - French 15 24 16 2 1 38 5 67 6 782

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 33 16 5 3 8 1 74 8 2478
2020 First official language - French 33 35 17 4 1 10 0 76 6 759
2019 First official language - English 39 30 14 4 3 8 1 76 8 2962
2019 First official language - French 32 36 16 3 2 10 1 77 5 869
2018 First official language - English 35 32 18 4 3 7 1 72 8 2223
2018 First official language - French 27 39 19 3 1 9 1 75 4 638
2017 First official language - English 37 32 14 3 2 10 1 78 6 2659
2017 First official language - French 27 44 13 2 2 11 1 80 5 792
2014 First official language - English 31 32 18 4 2 12 1 72 7 2618
2014 First official language - French 23 41 16 3 1 15 1 76 4 782
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 19 9 7 0 1 64 17 2487
2020 First official language - French 40 28 18 7 6 0 1 68 13 763

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 17 7 5 0 0 71 12 2477
2020 First official language - French 33 32 19 10 5 0 1 66 15 763
2019 First official language - English 27 30 21 10 11 0 1 57 22 2961
2019 First official language - French 24 25 25 11 13 0 2 50 25 872
2018 First official language - English 24 28 21 12 14 0 1 53 26 2223
2018 First official language - French 20 25 22 15 16 0 2 46 31 638
2017 First official language - English 25 27 19 13 14 0 1 53 27 2668
2017 First official language - French 18 24 22 16 17 1 2 43 34 792

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 29 25 15 9 0 0 50 25 2485
2020 First official language - French 18 27 27 19 9 0 0 45 28 764
2019 First official language - English 26 30 23 13 7 0 0 57 20 2964
2019 First official language - French 21 30 28 12 8 0 1 51 20 871
2018 First official language - English 22 30 25 14 8 0 0 52 23 2226
2018 First official language - French 16 27 31 15 10 0 1 43 25 635
2017 First official language - English 23 32 25 12 7 0 1 55 19 2667
2017 First official language - French 16 30 28 15 10 0 0 46 25 793

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 19 10 6 0 1 64 16 2477
2020 First official language - French 23 33 22 13 8 0 1 57 21 761
2019 First official language - English 38 31 17 8 5 1 1 70 13 2955
2019 First official language - French 27 33 24 10 6 0 1 61 16 862
2018 First official language - English 31 34 20 9 4 0 1 65 14 2214
2018 First official language - French 18 33 27 14 7 0 1 51 21 635
2017 First official language - English 33 33 19 9 4 1 2 67 13 2661
2017 First official language - French 20 33 24 13 8 0 2 54 21 789

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 27 22 14 11 1 1 52 25 2481
2020 First official language - French 22 29 21 16 9 0 2 53 25 759
2019 First official language - English 31 25 19 12 10 1 1 58 23 2953
2019 First official language - French 24 27 24 14 9 0 1 52 23 867
2018 First official language - English 26 25 23 14 11 0 1 52 25 2214
2018 First official language - French 18 27 25 16 13 0 1 45 30 633
2017 First official language - English 27 26 21 14 9 1 2 55 23 2668
2017 First official language - French 22 28 24 13 10 1 2 51 24 792

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 25 14 8 5 0 3 73 13 2474
2020 First official language - French 39 29 14 9 6 0 3 70 15 763
2019 First official language - English 52 24 12 6 3 0 3 78 9 2950
2019 First official language - French 48 27 12 6 3 0 5 79 9 866
2018 First official language - English 48 25 13 6 4 0 4 76 10 2208
2018 First official language - French 40 29 13 7 5 0 6 73 12 638
2017 First official language - English 46 27 12 5 3 1 6 79 9 2665
2017 First official language - French 41 25 15 6 4 1 8 72 11 791

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 30 22 13 9 0 0 55 23 2483
2020 First official language - French 32 26 20 14 7 0 0 59 21 763
2019 First official language - English 34 32 19 9 6 0 0 66 15 2961
2019 First official language - French 36 29 20 9 5 0 1 66 14 870
2018 First official language - English 31 31 20 10 8 0 0 62 18 2218
2018 First official language - French 33 25 22 12 7 0 1 58 19 638
2017 First official language - English 29 32 22 9 6 0 1 62 16 2659
2017 First official language - French 28 33 22 10 8 0 1 61 18 794

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 25 17 10 8 0 6 63 19 2478
2020 First official language - French 35 26 17 10 7 0 5 64 19 762

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 37 19 7 4 0 1 70 11 2471
2020 First official language - French 35 33 20 6 4 1 1 69 10 761
2019 First official language - English 35 34 18 7 5 1 0 70 12 2958
2019 First official language - French 34 34 20 7 3 1 1 70 10 870
2018 First official language - English 28 35 21 9 6 0 1 64 15 2221
2018 First official language - French 24 35 26 9 4 0 1 60 13 634
2017 First official language - English 31 34 19 9 5 1 1 66 14 2658
2017 First official language - French 26 35 24 9 3 1 2 63 12 794

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 37 20 9 4 0 1 66 14 2469
2020 First official language - French 30 34 19 11 3 1 2 66 15 762
2019 First official language - English 33 32 20 9 4 0 1 66 14 2957
2019 First official language - French 30 34 21 9 4 1 1 66 13 870
2018 First official language - English 26 35 22 10 5 0 1 62 15 2221
2018 First official language - French 26 33 22 13 5 0 1 60 18 634
2017 First official language - English 29 35 21 9 4 1 1 65 14 2658
2017 First official language - French 25 38 21 9 4 1 2 64 14 792

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 34 18 9 5 0 1 68 13 2477
2020 First official language - French 33 33 20 9 4 0 1 67 13 761
2019 First official language - English 35 32 17 9 5 0 0 68 15 2956
2019 First official language - French 35 33 19 9 4 0 1 68 13 869
2018 First official language - English 29 34 21 9 6 0 1 63 16 2218
2018 First official language - French 29 28 27 11 5 0 1 57 16 629
2017 First official language - English 31 31 20 9 6 1 1 64 15 2659
2017 First official language - French 30 34 18 12 4 1 2 65 16 791

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 28 14 9 5 0 1 72 14 2461
2020 First official language - French 45 27 13 7 6 0 1 73 13 759
2019 First official language - English 46 25 14 8 6 1 0 72 14 2955
2019 First official language - French 44 28 15 7 4 0 1 73 12 867

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 22 11 6 0 0 61 17 2477
2020 First official language - French 31 33 20 10 6 0 0 64 16 763

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 34 21 10 5 0 0 64 15 2474
2020 First official language - French 31 34 20 10 4 0 0 66 14 763
2019 First official language - English 41 33 15 7 4 0 0 74 11 2943
2019 First official language - French 39 33 18 6 3 0 1 73 9 870
2018 First official language - English 33 33 19 9 5 0 1 67 14 2208
2018 First official language - French 30 31 24 10 4 0 1 62 14 634
2017 First official language - English 34 34 18 9 4 1 1 70 12 2653
2017 First official language - French 28 37 20 10 3 1 2 66 13 791

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 15 4 3 0 1 77 7 2469
2020 First official language - French 54 25 14 5 2 0 1 79 7 753
2019 First official language - English 56 25 11 5 3 0 1 81 8 2950
2019 First official language - French 60 23 10 3 2 0 2 85 5 867
2018 First official language - English 52 26 12 5 4 0 1 79 8 2213
2018 First official language - French 53 27 11 5 3 0 3 81 8 629
2017 First official language - English 55 26 11 4 2 0 1 82 6 2669
2017 First official language - French 57 24 11 5 2 0 2 82 7 792

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 40 17 7 3 0 0 72 11 2469
2020 First official language - French 34 38 20 6 2 0 0 72 8 756

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 19 5 2 1 1 3 91 3 2467
2020 First official language - French 64 22 6 3 1 1 2 89 4 758
2019 First official language - English 77 11 5 2 1 1 4 92 3 2950
2019 First official language - French 74 14 4 1 1 1 5 93 3 867
2018 First official language - English 73 15 5 1 2 0 3 91 3 2210
2018 First official language - French 67 17 5 3 1 0 6 90 5 631

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 11 5 3 2 1 2 89 5 2452
2020 First official language - French 79 11 4 2 2 1 2 92 4 760
2019 First official language - English 72 13 7 4 3 0 1 86 7 2954
2019 First official language - French 71 13 7 3 4 0 2 86 7 867
2018 First official language - English 69 14 7 4 5 1 2 84 9 2209
2018 First official language - French 69 16 6 3 3 1 3 88 6 628
2017 First official language - English 72 12 7 3 3 0 2 86 7 2666
2017 First official language - French 69 15 6 3 3 1 3 88 6 793

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 24 8 3 2 0 1 87 5 2460
2020 First official language - French 66 20 7 2 2 0 1 88 4 759
2019 First official language - English 55 27 10 4 3 0 1 83 7 2953
2019 First official language - French 56 24 11 5 4 0 1 81 9 862
2018 First official language - English 48 29 13 5 4 0 1 78 9 2218
2018 First official language - French 49 24 16 6 4 0 1 74 10 633
2017 First official language - English 50 29 11 5 3 0 1 81 8 2666
2017 First official language - French 49 27 13 5 3 0 2 78 9 792

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 19 10 4 4 0 1 82 8 2470
2020 First official language - French 70 15 7 4 3 0 1 86 8 760
2019 First official language - English 60 19 10 5 5 0 1 80 10 2945
2019 First official language - French 66 19 6 4 4 0 1 86 8 860
2018 First official language - English 52 25 11 6 6 0 1 77 12 2209
2018 First official language - French 61 17 10 6 5 0 1 79 11 629
2017 First official language - English 57 22 10 5 5 0 1 80 10 2670
2017 First official language - French 61 20 8 4 5 0 2 82 9 793

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 14 5 2 1 0 16 90 4 2471
2020 First official language - French 65 12 4 1 1 0 16 92 2 760
2019 First official language - English 61 14 5 2 1 0 18 91 3 2926
2019 First official language - French 60 13 5 2 2 0 17 89 5 863
2018 First official language - English 53 15 6 2 1 0 22 88 4 2203
2018 First official language - French 53 12 8 4 1 0 22 84 6 632
2017 First official language - English 55 15 6 2 1 0 20 89 4 2655
2017 First official language - French 55 12 8 3 2 0 20 84 6 792

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 17 5 2 1 0 3 93 3 2488
2020 First official language - French 80 11 4 1 1 0 3 94 1 763
2019 First official language - English 74 15 4 1 1 0 4 93 2 2947
2019 First official language - French 78 13 3 1 1 0 4 94 2 863
2018 First official language - English 70 17 5 2 1 0 6 92 2 2214
2018 First official language - French 71 16 6 1 1 0 5 91 3 630
2017 First official language - English 71 17 4 1 1 1 6 93 2 2646
2017 First official language - French 70 15 5 2 1 0 8 92 3 792

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 20 9 3 4 1 1 84 7 2482
2020 First official language - French 72 14 7 3 2 0 2 88 5 763
2019 First official language - English 68 16 7 3 4 0 2 86 7 2952
2019 First official language - French 75 10 6 3 3 1 2 87 7 866
2018 First official language - English 64 19 6 4 4 0 3 85 8 2216
2018 First official language - French 71 13 6 2 4 0 3 87 7 633
2017 First official language - English 60 21 8 4 4 1 3 84 8 2668
2017 First official language - French 68 14 7 3 3 0 4 86 6 792

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 32 15 6 3 0 1 76 8 2487
2020 First official language - French 48 29 14 6 2 0 1 78 8 765
2019 First official language - English 52 28 13 3 2 0 1 82 5 2941
2019 First official language - French 54 27 12 3 2 0 2 83 5 863
2018 First official language - English 46 33 13 4 3 0 2 80 7 2213
2018 First official language - French 49 28 17 4 1 0 2 78 5 634
2017 First official language - English 48 32 12 3 2 0 2 82 6 2662
2017 First official language - French 48 30 12 6 2 0 2 79 8 793

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 42 23 7 4 0 0 66 11 2491
2020 First official language - French 27 41 23 7 3 0 0 68 10 764

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 36 34 13 4 0 0 49 17 2487
2020 First official language - French 13 34 37 14 3 0 0 47 17 763
2019 First official language - English 20 37 30 10 3 0 0 57 13 2973
2019 First official language - French 18 36 30 12 2 0 0 55 14 871
2018 First official language - English 17 34 33 12 4 0 0 50 17 2229
2018 First official language - French 13 34 35 14 3 0 0 47 18 637
2017 First official language - English 14 35 35 12 4 0 0 49 16 2670
2017 First official language - French 11 30 40 14 4 0 0 42 18 793

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 19 40 23 8 0 0 31 29 2484
2020 First official language - French 7 19 36 26 11 0 0 38 26 756
2019 First official language - English 7 17 38 25 13 0 0 37 24 2951
2019 First official language - French 5 17 35 27 16 0 0 43 22 867
2018 First official language - English 8 18 40 23 11 0 0 34 26 2211
2018 First official language - French 5 16 39 27 12 0 0 39 21 632
2017 First official language - English 7 18 39 25 11 0 0 36 25 2662
2017 First official language - French 5 14 42 24 15 0 0 38 19 792

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 43 10 3 1 1 0 85 5 2483
2020 First official language - French 43 42 10 3 0 1 0 87 3 762
2019 First official language - English 33 43 13 6 3 2 0 78 9 2961
2019 First official language - French 33 45 14 4 1 3 0 80 5 866
2018 First official language - English 32 43 13 7 3 3 0 77 11 2218
2018 First official language - French 28 48 15 7 1 2 0 77 8 635
2017 First official language - English 26 44 14 8 4 3 0 72 13 2668
2017 First official language - French 24 48 15 6 3 5 0 75 9 792

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 36 13 9 3 2 0 74 12 2476
2020 First official language - French 37 36 16 7 1 2 0 75 9 760

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 28 13 12 8 1 0 67 20 2484
2020 First official language - French 38 34 13 9 5 0 1 73 14 758

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 13 4 3 3 1 79 8 2477
2020 First official language - French 47 32 14 3 3 1 0 80 5 759

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 36 16 9 5 1 0 70 14 2488
2020 First official language - French 34 37 18 6 3 1 0 72 10 764
2019 First official language - English 28 36 17 11 6 2 0 65 17 2971
2019 First official language - French 25 43 17 9 4 1 0 69 14 870
2018 First official language - English 24 37 18 11 8 1 0 62 20 2228
2018 First official language - French 22 42 20 10 5 1 0 65 15 638
2017 First official language - English 21 39 17 13 8 2 0 61 21 2670
2017 First official language - French 18 48 19 10 5 1 0 66 15 794

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 40 9 8 2 0 0 81 10 2493
2020 First official language - French 40 45 8 6 1 1 0 85 7 764

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 37 11 8 3 1 0 78 11 2474
2020 First official language - French 37 41 12 7 1 1 0 80 9 759

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 17 8 2 1 1 72 11 2469
2020 First official language - French 34 39 18 5 2 1 1 75 7 759

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 11 4 2 1 1 82 7 2484
2020 First official language - French 44 40 7 4 1 2 2 87 5 760

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 14 5 1 0 8 4 93 1 2485
2020 First official language - French 65 29 3 1 1 2 0 95 2 762

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 33 7 3 1 1 0 89 4 2480
2020 First official language - French 52 39 6 3 0 1 0 91 3 759

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 7 7 4 1 0 82 11 2484
2020 First official language - French 46 35 8 6 4 1 0 82 10 759

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 28 7 4 2 1 0 87 6 2483
2020 First official language - French 52 36 7 4 1 1 0 89 4 761

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 46 13 13 3 2 2 70 16 814
2020 First official language - French 23 41 19 12 4 2 1 65 16 240
2019 First official language - English 17 47 17 10 4 2 3 68 15 832
2019 First official language - French 19 39 17 15 4 3 2 61 20 274

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 92 8 814
2020 First official language - French 91 9 241

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 35 20 15 7 0 0 58 22 765
2020 First official language - French 17 33 19 18 11 2 1 51 30 226
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 2469
2020 First official language - French 8 92 758

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 2474
2020 First official language - French 13 87 760
2019 First official language - English 13 87 2964
2019 First official language - French 14 86 870
2017 First official language - English 14 86 2664
2017 First official language - French 13 87 793
2014 First official language - English 14 86 2610
2014 First official language - French 10 90 781

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 289
2020 First official language - French 40 60 100

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 82 18 289
2020 First official language - French 83 17 99
2019 First official language - English 80 20 397
2019 First official language - French 75 25 126
2017 First official language - English 77 23 409
2017 First official language - French 80 20 112
2014 First official language - English 74 26 343
2014 First official language - French 78 22 86

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 36 7 4 4 0 1 85 8 233
2020 First official language - French 51 35 7 5 0 1 1 88 5 82
2019 First official language - English 51 31 5 7 4 1 1 84 12 323
2019 First official language - French 50 33 9 7 0 1 0 83 7 96
2017 First official language - English 51 32 4 7 4 1 1 85 11 325
2017 First official language - French 43 41 4 9 3 0 0 84 12 89
2014 First official language - English 50 34 5 7 4 0 0 84 10 270
2014 First official language - French 50 37 8 4 1 0 0 87 5 66

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 10 4 2 3 3 83 7 2487
2020 First official language - French 46 37 7 5 1 2 2 86 7 764
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 55 22 1 71 29 2492
2020 First official language - French 24 58 16 1 71 29 765

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 550
2020 First official language - French 39 61 181

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 23 18 18 19 2 5 41 40 550
2020 First official language - French 12 22 19 19 18 0 9 38 41 181

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 21 16 22 28 1 3 31 52 550
2020 First official language - French 10 12 23 20 28 3 3 24 52 180

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 18 10 4 4 3 10 79 9 2490
2020 First official language - French 42 19 13 7 5 1 13 72 14 763
2019 First official language - English 47 18 11 7 6 2 8 73 14 2920
2019 First official language - French 44 19 12 7 8 1 8 69 17 861
2018 First official language - English 46 17 12 8 7 2 8 70 17 2225
2018 First official language - French 42 14 12 10 10 1 11 64 23 635
Date modified: