2020 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	38	1	2	4	93	6	188
2020	CS-02	53	39	0	4	4	92	8	75
2020	CS-03	52	42	0	0	6	94	6	71
2020	CS-04	65	26	4	0	4	91	4	23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	11	5	2	3	1	2	90	5	187
2020	CS-02	80	11	4	3	1	0	1	92	4	75
2020	CS-03	75	13	4	3	3	1	1	90	6	71
2020	CS-04	74	13	9	0	4	0	0	87	4	23
2017	CS	69	19	8	3	1	0	1	88	4	157
2017	CS-02	58	28	7	5	2	0	0	87	7	60
2017	CS-03	73	13	8	2	2	0	2	88	4	53
2017	CS-04	81	10	10	0	0	0	0	90	0	21
2014	CS	73	17	4	3	2	0	1	91	5	192
2014	CS-01	75	20	0	5	0	0	0	95	5	20
2014	CS-02	73	15	7	4	0	0	1	89	4	74
2014	CS-03	74	15	5	3	2	0	2	91	5	66
2014	CS-04	63	33	0	0	4	0	0	96	4	24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	35	10	6	2	0	1	82	8	188
2020	CS-02	43	37	11	7	1	0	1	81	8	75
2020	CS-03	48	32	13	4	1	0	1	81	6	71
2020	CS-04	48	43	4	4	0	0	0	91	4	23
2019	CS	51	34	3	7	5	0	0	85	12	168
2019	CS-02	42	39	5	9	5	0	0	82	14	66
2019	CS-03	64	25	0	5	5	0	0	89	11	55
2019	CS-04	55	35	5	5	0	0	0	90	5	20
2017	CS	55	29	8	6	2	0	0	84	8	157
2017	CS-02	55	27	10	7	2	0	0	82	8	60
2017	CS-03	57	32	2	6	4	0	0	89	9	54
2017	CS-04	48	33	10	10	0	0	0	81	10	21
2014	CS	53	31	6	6	3	1	1	84	9	192
2014	CS-01	30	45	10	15	0	0	0	75	15	20
2014	CS-02	58	27	4	5	4	0	1	86	10	74
2014	CS-03	52	29	9	6	3	2	0	82	9	66
2014	CS-04	58	33	4	4	0	0	0	92	4	24

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	39	8	8	3	1	81	11	188
2020	CS-02	36	47	8	8	1	0	83	9	75
2020	CS-03	45	30	10	10	4	1	76	14	71
2020	CS-04	43	43	4	4	0	4	91	5	23
2019	CS	26	40	17	13	3	1	67	16	168
2019	CS-02	25	34	20	17	5	0	58	22	65
2019	CS-03	29	40	18	11	0	2	70	11	55
2019	CS-04	33	43	10	14	0	0	76	14	21
2018	CS	18	49	15	11	7	1	67	18	148
2018	CS-02	15	53	13	11	9	0	67	20	55
2018	CS-03	12	48	15	17	6	2	61	24	52
2018	CS-04	27	50	18	0	5	0	77	5	22
2017	CS	24	41	13	15	8	0	65	22	158
2017	CS-02	20	35	17	22	7	0	55	28	60
2017	CS-03	29	43	11	7	9	0	72	17	54
2017	CS-04	10	62	5	14	10	0	71	24	21
2014	CS	25	35	15	15	11	1	60	26	192
2014	CS-01	20	30	30	10	10	0	50	20	20
2014	CS-02	23	38	11	14	14	1	62	27	74
2014	CS-03	26	33	15	18	8	0	59	26	66
2014	CS-04	21	38	13	17	13	0	58	29	24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	37	5	4	1	0	90	5	188
2020	CS-02	53	32	8	7	0	0	85	7	75
2020	CS-03	54	39	3	3	1	0	93	4	71
2020	CS-04	48	43	4	0	4	0	91	4	23
2019	CS	52	34	9	3	1	1	86	4	169
2019	CS-02	52	29	14	3	2	2	82	5	66
2019	CS-03	56	31	7	4	2	0	87	5	55
2019	CS-04	57	38	0	5	0	0	95	5	21
2017	CS	56	34	7	2	1	0	90	3	158
2017	CS-02	50	33	10	3	3	0	83	7	60
2017	CS-03	56	37	6	2	0	0	93	2	54
2017	CS-04	71	24	5	0	0	0	95	0	21
2014	CS	55	34	7	3	1	1	90	4	192
2014	CS-01	45	55	0	0	0	0	100	0	20
2014	CS-02	50	35	8	4	1	1	86	5	74
2014	CS-03	53	35	9	3	0	0	88	3	66
2014	CS-04	71	25	4	0	0	0	96	0	24

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	27	10	4	2	0	0	84	6	187
2020	CS-02	63	23	9	4	1	0	0	85	5	75
2020	CS-03	56	29	13	0	3	0	0	84	3	70
2020	CS-04	52	26	0	17	4	0	0	78	22	23
2019	CS	53	28	9	7	3	0	0	81	10	170
2019	CS-02	53	29	9	6	3	0	0	82	9	66
2019	CS-03	61	23	5	7	4	0	0	84	11	56
2019	CS-04	52	29	5	10	5	0	0	81	14	21
2018	CS	47	35	9	4	5	1	0	82	9	147
2018	CS-02	43	35	11	4	6	2	0	79	9	54
2018	CS-03	46	38	6	4	6	0	0	85	10	52
2018	CS-04	50	32	14	5	0	0	0	82	5	22
2017	CS	47	37	6	6	3	1	0	85	9	158
2017	CS-02	45	33	8	8	3	2	0	80	12	60
2017	CS-03	52	33	6	7	2	0	0	85	9	54
2017	CS-04	48	43	5	5	0	0	0	90	5	21
2014	CS	44	31	14	6	4	1	1	76	10	192
2014	CS-01	35	30	20	15	0	0	0	65	15	20
2014	CS-02	46	34	15	1	1	0	3	82	3	74
2014	CS-03	48	27	9	8	6	2	0	77	14	66
2014	CS-04	42	33	8	13	4	0	0	75	17	24

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	39	8	4	4	0	84	9	188
2020	CS-02	47	39	9	3	3	0	85	5	75
2020	CS-03	37	44	10	6	4	0	80	10	71
2020	CS-04	65	26	0	4	4	0	91	9	23
2019	CS	38	41	11	8	2	1	79	10	168
2019	CS-02	35	39	17	8	2	0	74	9	66
2019	CS-03	35	43	9	7	4	2	79	11	54
2019	CS-04	43	38	5	14	0	0	81	14	21
2018	CS	26	48	12	8	5	0	74	13	145
2018	CS-02	21	57	13	6	4	0	77	9	53
2018	CS-03	24	45	18	6	8	0	69	14	51
2018	CS-04	18	50	9	18	5	0	68	23	22
2017	CS	31	45	12	6	6	0	76	12	158
2017	CS-02	35	37	13	7	8	0	72	15	60
2017	CS-03	24	52	11	7	6	0	76	13	54
2017	CS-04	19	57	10	10	5	0	76	14	21
2014	CS	26	39	14	15	6	0	65	21	192
2014	CS-01	30	25	25	20	0	0	55	20	20
2014	CS-02	30	42	11	12	5	0	72	18	74
2014	CS-03	21	39	17	15	8	0	61	23	66
2014	CS-04	21	38	8	25	8	0	58	33	24

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	35	9	7	5	0	0	78	13	188
2020	CS-02	43	35	11	5	7	0	0	77	12	75
2020	CS-03	41	34	8	11	6	0	0	75	17	71
2020	CS-04	48	39	4	9	0	0	0	87	9	23
2019	CS	29	44	10	11	6	0	0	73	17	171
2019	CS-02	34	42	7	12	4	0	0	76	16	67
2019	CS-03	29	46	7	11	7	0	0	75	18	56
2019	CS-04	24	48	10	14	5	0	0	71	19	21
2018	CS	23	36	14	19	8	0	0	59	27	147
2018	CS-02	31	31	16	15	7	0	0	62	22	55
2018	CS-03	12	43	14	25	6	0	0	55	31	51
2018	CS-04	23	27	14	27	9	0	0	50	36	22
2017	CS	23	38	13	15	9	1	0	62	24	158
2017	CS-02	25	35	18	15	5	2	0	61	20	60
2017	CS-03	26	43	6	11	13	2	0	70	24	54
2017	CS-04	10	48	24	10	10	0	0	57	19	21
2014	CS	19	36	18	19	7	0	1	55	27	192
2014	CS-01	10	35	25	25	5	0	0	45	30	20
2014	CS-02	26	32	19	18	4	0	1	59	22	74
2014	CS-03	14	36	20	23	8	0	0	50	30	66
2014	CS-04	17	42	8	13	21	0	0	58	33	24

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	42	7	9	3	0	81	11	187
2020	CS-02	39	45	5	11	0	0	84	11	75
2020	CS-03	36	40	11	9	4	0	76	13	70
2020	CS-04	57	30	4	4	4	0	87	9	23
2019	CS	30	50	8	11	2	0	79	13	169
2019	CS-02	32	48	6	12	2	0	80	14	66
2019	CS-03	33	45	5	11	5	0	78	16	55
2019	CS-04	19	62	5	14	0	0	81	14	21
2018	CS	28	39	14	9	8	1	68	18	148
2018	CS-02	27	40	16	13	4	0	67	16	55
2018	CS-03	25	42	8	8	15	2	69	24	52
2018	CS-04	32	32	23	9	5	0	64	14	22
2017	CS	25	43	15	13	3	0	69	17	157
2017	CS-02	28	38	18	12	3	0	67	15	60
2017	CS-03	24	41	9	19	6	0	66	25	53
2017	CS-04	19	67	5	10	0	0	86	10	21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	34	7	4	3	0	0	85	7	188
2020	CS-02	56	32	7	4	1	0	0	88	5	75
2020	CS-03	42	38	11	4	4	0	0	80	8	71
2020	CS-04	74	13	4	4	4	0	0	87	9	23
2019	CS	43	44	8	4	1	0	0	87	5	171
2019	CS-02	42	42	12	3	1	0	0	84	4	67
2019	CS-03	38	54	2	5	2	0	0	91	7	56
2019	CS-04	48	29	19	5	0	0	0	76	5	21
2018	CS	40	45	8	5	1	0	0	85	7	147
2018	CS-02	39	52	6	2	2	0	0	91	4	54
2018	CS-03	35	50	12	4	0	0	0	85	4	52
2018	CS-04	45	18	14	18	5	0	0	64	23	22
2017	CS	38	45	9	4	3	1	0	84	6	158
2017	CS-02	42	40	8	5	2	3	0	84	7	60
2017	CS-03	35	48	7	6	4	0	0	83	9	54
2017	CS-04	33	48	14	0	5	0	0	81	5	21
2014	CS	31	42	16	8	3	0	1	74	10	192
2014	CS-01	50	35	10	0	5	0	0	85	5	20
2014	CS-02	34	42	15	7	3	0	0	76	9	74
2014	CS-03	20	39	26	12	2	0	2	60	14	66
2014	CS-04	29	63	0	4	4	0	0	92	8	24

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	34	11	7	5	0	77	12	188
2020	CS-02	41	36	13	5	4	0	77	9	75
2020	CS-03	39	34	13	8	6	0	73	14	71
2020	CS-04	52	39	0	9	0	0	91	9	23
2019	CS	38	41	8	8	5	0	79	13	170
2019	CS-02	37	42	10	7	3	0	79	10	67
2019	CS-03	44	38	4	7	7	0	82	15	55
2019	CS-04	38	38	14	0	10	0	76	10	21
2018	CS	32	39	11	11	7	1	71	18	146
2018	CS-02	32	45	8	8	8	0	77	15	53
2018	CS-03	33	31	13	15	6	2	65	22	52
2018	CS-04	18	45	14	14	9	0	64	23	22
2017	CS	30	42	10	10	7	0	73	17	158
2017	CS-02	35	42	10	7	7	0	77	13	60
2017	CS-03	30	44	9	9	7	0	74	17	54
2017	CS-04	14	48	14	19	5	0	62	24	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	31	6	4	3	0	0	86	7	187
2020	CS-02	48	40	7	4	1	0	0	88	5	75
2020	CS-03	51	31	9	4	4	0	0	83	9	70
2020	CS-04	74	17	0	4	4	0	0	91	9	23
2019	CS	53	33	8	4	2	0	0	86	5	168
2019	CS-02	47	32	17	3	2	0	0	79	5	66
2019	CS-03	54	35	4	6	2	0	0	89	7	54
2019	CS-04	57	33	5	5	0	0	0	90	5	21
2018	CS	40	45	6	6	2	1	0	86	8	145
2018	CS-02	38	47	9	4	2	0	0	85	6	53
2018	CS-03	33	50	4	8	2	4	0	86	10	52
2018	CS-04	48	33	5	10	5	0	0	81	14	21
2017	CS	49	36	11	3	1	0	0	84	4	158
2017	CS-02	50	28	15	5	2	0	0	78	7	60
2017	CS-03	39	47	11	2	2	0	0	85	4	54
2017	CS-04	52	33	10	5	0	0	0	86	5	21
2014	CS	49	32	10	7	2	0	1	82	8	192
2014	CS-01	30	45	25	0	0	0	0	75	0	20
2014	CS-02	49	34	11	5	1	0	0	82	7	74
2014	CS-03	49	32	8	11	0	0	2	82	11	66
2014	CS-04	54	29	4	4	8	0	0	83	13	24

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	41	10	5	5	0	79	11	187
2020	CS-02	34	47	8	7	4	0	81	11	74
2020	CS-03	35	42	14	1	7	0	77	8	71
2020	CS-04	61	22	9	4	4	0	83	9	23
2019	CS	31	45	12	6	5	0	76	12	170
2019	CS-02	30	48	11	8	3	0	79	11	66
2019	CS-03	32	45	9	7	7	0	77	14	56
2019	CS-04	38	43	10	0	10	0	81	10	21
2018	CS	22	50	16	5	7	0	71	12	147
2018	CS-02	20	54	15	4	7	0	74	11	54
2018	CS-03	19	50	17	6	8	0	69	13	52
2018	CS-04	27	41	18	5	9	0	68	14	22
2017	CS	32	40	11	11	5	0	72	16	158
2017	CS-02	30	40	10	13	7	0	70	20	60
2017	CS-03	33	39	13	9	6	0	72	15	54
2017	CS-04	38	52	0	5	5	0	90	10	21
2014	CS	24	42	10	14	9	1	66	24	192
2014	CS-01	10	30	30	10	20	0	40	30	20
2014	CS-02	23	50	8	9	8	1	74	18	74
2014	CS-03	21	39	11	23	6	0	61	29	66
2014	CS-04	38	38	0	13	13	0	75	25	24

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	34	9	4	5	0	0	82	10	188
2020	CS-02	47	36	8	3	7	0	0	83	9	75
2020	CS-03	41	37	13	6	4	0	0	77	10	71
2020	CS-04	65	26	0	4	4	0	0	91	9	23
2019	CS	36	45	8	4	6	1	0	82	10	170
2019	CS-02	36	48	7	4	4	0	0	84	9	67
2019	CS-03	36	45	7	2	7	2	0	83	9	55
2019	CS-04	48	33	10	5	5	0	0	81	10	21
2018	CS	33	38	14	6	8	1	0	72	14	145
2018	CS-02	38	38	13	6	6	0	0	75	11	53
2018	CS-03	24	41	16	8	10	2	0	66	18	51
2018	CS-04	27	41	23	0	9	0	0	68	9	22
2017	CS	35	34	18	7	6	0	0	69	13	158
2017	CS-02	43	27	17	8	5	0	0	70	13	60
2017	CS-03	31	35	20	6	7	0	0	67	13	54
2017	CS-04	24	52	14	5	5	0	0	76	10	21
2014	CS	26	33	17	14	10	0	1	59	24	192
2014	CS-01	15	25	25	20	15	0	0	40	35	20
2014	CS-02	28	35	18	8	9	0	1	64	18	74
2014	CS-03	21	35	15	21	8	0	0	56	29	66
2014	CS-04	33	21	21	8	17	0	0	54	25	24

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	38	10	6	4	0	0	79	10	185
2020	CS-02	41	45	8	4	3	0	0	85	7	74
2020	CS-03	37	34	16	7	6	0	0	71	13	70
2020	CS-04	55	27	9	5	5	0	0	82	9	22
2019	CS	31	45	9	11	4	0	0	76	15	169
2019	CS-02	28	51	4	10	6	0	0	79	16	67
2019	CS-03	31	39	11	17	2	0	0	70	19	54
2019	CS-04	19	57	14	5	5	0	0	76	10	21
2018	CS	26	37	18	11	7	1	0	63	18	147
2018	CS-02	22	44	17	13	4	0	0	67	17	54
2018	CS-03	25	29	23	12	10	2	0	55	22	52
2018	CS-04	32	32	18	9	9	0	0	64	18	22
2017	CS	30	40	13	10	7	0	0	70	17	158
2017	CS-02	28	45	8	12	7	0	0	73	18	60
2017	CS-03	33	30	17	11	9	0	0	63	20	54
2017	CS-04	29	52	10	5	5	0	0	81	10	21
2014	CS	25	38	14	12	10	0	1	63	23	192
2014	CS-01	15	55	10	15	5	0	0	70	20	20
2014	CS-02	30	32	16	9	11	0	1	63	21	74
2014	CS-03	14	46	12	17	12	0	0	59	29	66
2014	CS-04	46	21	13	13	8	0	0	67	21	24

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	35	7	3	2	0	88	5	188
2020	CS-02	61	28	8	1	1	0	89	3	75
2020	CS-03	42	41	10	4	3	0	83	7	71
2020	CS-04	57	39	0	0	4	0	96	4	23
2019	CS	44	40	8	5	3	0	84	8	171
2019	CS-02	37	46	9	4	3	0	84	7	67
2019	CS-03	48	32	9	5	5	0	80	11	56
2019	CS-04	38	43	10	10	0	0	81	10	21
2018	CS	31	47	11	7	3	1	79	10	147
2018	CS-02	30	57	6	6	2	0	87	7	54
2018	CS-03	25	44	15	8	6	2	71	14	52
2018	CS-04	36	32	18	14	0	0	68	14	22
2017	CS	39	35	16	8	3	0	74	10	158
2017	CS-02	47	27	17	7	3	0	73	10	60
2017	CS-03	29	39	17	13	2	0	68	15	54
2017	CS-04	24	52	14	5	5	0	76	10	21
2014	CS	30	42	19	6	3	0	72	9	192
2014	CS-01	35	30	20	15	0	0	65	15	20
2014	CS-02	34	47	16	1	1	0	81	3	74
2014	CS-03	21	44	23	9	3	0	65	12	66
2014	CS-04	38	29	21	8	4	0	67	13	24

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	32	25	10	4	0	1	62	14	186
2020	CS-02	37	37	19	4	3	0	0	75	7	75
2020	CS-03	27	29	29	14	0	0	1	57	14	70
2020	CS-04	14	27	32	9	18	0	0	41	27	22
2019	CS	28	40	19	6	8	0	0	68	14	170
2019	CS-02	33	44	14	3	6	0	0	77	9	66
2019	CS-03	23	45	18	9	5	0	0	68	14	56
2019	CS-04	19	29	29	14	10	0	0	48	24	21
2018	CS	30	36	21	5	8	1	0	66	13	146
2018	CS-02	35	33	19	9	4	0	0	69	13	54
2018	CS-03	25	40	25	0	8	2	0	67	8	52
2018	CS-04	18	41	18	14	9	0	0	59	23	22
2017	CS	32	32	20	9	6	1	1	65	15	158
2017	CS-02	32	33	20	5	5	2	3	68	11	60
2017	CS-03	33	35	15	15	2	0	0	69	17	54
2017	CS-04	10	29	43	14	5	0	0	38	19	21
2014	CS	31	40	18	7	4	0	1	71	11	192
2014	CS-01	30	45	20	0	5	0	0	75	5	20
2014	CS-02	42	39	12	4	1	0	1	82	5	74
2014	CS-03	30	33	21	14	0	0	2	65	14	66
2014	CS-04	4	50	25	4	17	0	0	54	21	24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	19	40	27	6	0	1	33	27	187
2020	CS-02	4	16	43	27	9	0	0	36	20	74
2020	CS-03	14	21	37	23	4	0	1	27	36	71
2020	CS-04	4	17	48	30	0	0	0	30	22	23
2019	CS	7	25	38	24	5	1	1	30	32	171
2019	CS-02	10	19	33	30	6	1	0	36	30	67
2019	CS-03	7	29	36	20	7	0	2	27	36	56
2019	CS-04	5	33	52	5	5	0	0	10	38	21
2018	CS	14	16	41	20	8	1	0	29	30	148
2018	CS-02	15	15	40	18	11	2	0	30	30	55
2018	CS-03	15	17	38	21	6	2	0	27	33	52
2018	CS-04	14	18	45	18	5	0	0	23	32	22
2017	CS	9	23	38	16	10	1	1	27	34	158
2017	CS-02	17	18	28	20	13	2	2	35	36	60
2017	CS-03	6	22	48	18	6	0	0	24	28	54
2017	CS-04	0	33	57	5	5	0	0	10	33	21
2014	CS	10	32	38	13	5	0	2	18	43	191
2014	CS-01	15	40	15	15	15	0	0	30	55	20
2014	CS-02	14	26	34	14	7	0	5	22	42	73
2014	CS-03	6	36	44	12	2	0	0	14	42	66
2014	CS-04	13	33	46	8	0	0	0	8	46	24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	12	21	38	22	1	0	61	18	185
2020	CS-02	4	14	19	39	23	1	0	63	18	74
2020	CS-03	7	11	25	35	21	0	0	56	18	71
2020	CS-04	0	13	22	48	13	4	0	64	14	23
2019	CS	6	13	31	29	17	2	2	48	20	171
2019	CS-02	10	1	28	31	19	6	3	56	13	67
2019	CS-03	5	14	34	29	18	0	0	46	20	56
2019	CS-04	0	38	33	19	10	0	0	29	38	21
2018	CS	10	15	27	27	16	3	1	46	26	146
2018	CS-02	7	13	22	29	22	7	0	55	22	55
2018	CS-03	16	16	30	16	20	2	0	37	33	50
2018	CS-04	9	23	32	32	5	0	0	36	32	22
2017	CS	10	22	27	17	18	2	4	37	34	157
2017	CS-02	7	13	40	18	17	2	3	37	21	60
2017	CS-03	13	22	21	19	20	0	6	41	37	54
2017	CS-04	10	38	29	10	10	0	5	20	50	21
2014	CS	14	24	36	15	7	1	3	23	39	192
2014	CS-01	10	15	50	10	10	5	0	21	26	20
2014	CS-02	12	16	38	16	11	1	5	29	30	74
2014	CS-03	15	32	29	17	6	0	2	23	48	66
2014	CS-04	21	25	42	13	0	0	0	13	46	24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	27	37	15	5	1	0	21	42	188
2020	CS-02	12	29	33	16	9	0	0	25	41	75
2020	CS-03	18	24	35	18	4	0	0	23	42	71
2020	CS-04	22	26	43	4	0	4	0	5	50	23
2019	CS	18	36	28	12	6	0	0	18	54	170
2019	CS-02	19	28	28	15	9	0	0	24	48	67
2019	CS-03	20	35	33	11	2	0	0	13	55	55
2019	CS-04	10	38	33	14	5	0	0	19	48	21
2018	CS	22	27	28	14	6	3	0	20	51	147
2018	CS-02	20	18	29	16	11	5	0	29	40	55
2018	CS-03	29	29	25	13	2	2	0	16	59	52
2018	CS-04	27	27	23	18	5	0	0	23	55	22
2017	CS	21	26	28	11	9	3	3	21	49	158
2017	CS-02	18	17	32	15	13	2	3	30	37	60
2017	CS-03	20	30	30	9	6	4	2	16	53	54
2017	CS-04	29	43	10	14	5	0	0	19	71	21
2014	CS	32	22	29	10	3	1	3	14	56	192
2014	CS-01	25	25	25	10	10	0	5	21	53	20
2014	CS-02	23	16	36	15	3	0	7	19	42	74
2014	CS-03	39	29	20	8	3	2	0	11	69	66
2014	CS-04	42	21	33	4	0	0	0	4	63	24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	7	38	40	9	0	1	50	12	188
2020	CS-02	1	4	32	53	9	0	0	63	5	75
2020	CS-03	7	8	39	34	10	0	1	44	16	71
2020	CS-04	9	9	61	13	9	0	0	22	17	23
2019	CS	5	15	37	33	9	0	1	42	20	171
2019	CS-02	6	6	34	39	12	0	3	52	12	67
2019	CS-03	5	5	54	29	7	0	0	36	11	56
2019	CS-04	5	43	29	19	5	0	0	24	48	21
2018	CS	8	15	33	32	12	1	0	43	23	146
2018	CS-02	5	13	27	40	15	0	0	55	18	55
2018	CS-03	8	16	37	25	12	2	0	38	24	51
2018	CS-04	9	27	41	14	9	0	0	23	36	22
2017	CS	8	11	36	25	16	1	3	43	20	158
2017	CS-02	3	5	35	28	22	2	5	54	9	60
2017	CS-03	7	15	35	34	7	0	2	42	23	54
2017	CS-04	14	29	48	5	5	0	0	10	43	21
2014	CS	10	17	36	28	5	0	4	35	28	192
2014	CS-01	5	5	35	40	5	0	10	50	11	20
2014	CS-02	8	19	31	28	8	0	5	39	29	74
2014	CS-03	14	12	41	27	5	0	2	32	26	66
2014	CS-04	17	29	29	25	0	0	0	25	46	24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	21	33	19	10	0	1	29	38	187
2020	CS-02	7	13	32	27	19	0	3	47	21	75
2020	CS-03	23	25	35	11	6	0	0	17	48	71
2020	CS-04	35	22	30	9	4	0	0	13	57	23
2019	CS	20	30	26	16	5	1	1	22	51	171
2019	CS-02	21	15	27	21	10	3	3	33	38	67
2019	CS-03	20	41	30	7	2	0	0	9	61	56
2019	CS-04	24	38	29	5	5	0	0	10	62	21
2018	CS	21	24	30	15	9	0	0	24	46	145
2018	CS-02	15	21	27	25	12	0	0	37	37	52
2018	CS-03	25	31	27	12	6	0	0	17	56	52
2018	CS-04	27	27	41	0	5	0	0	5	55	22
2017	CS	28	29	20	14	8	3	0	22	58	158
2017	CS-02	23	18	28	18	10	2	0	29	42	60
2017	CS-03	31	35	15	13	2	4	0	16	69	54
2017	CS-04	29	48	10	14	0	0	0	14	76	21
2014	CS	30	26	28	10	4	1	3	15	57	192
2014	CS-01	25	20	25	30	0	0	0	30	45	20
2014	CS-02	19	22	35	9	9	0	5	20	43	74
2014	CS-03	36	29	23	9	0	2	2	10	67	66
2014	CS-04	50	21	25	4	0	0	0	4	71	24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	8	28	28	24	1	2	54	17	188
2020	CS-02	8	4	24	28	33	1	1	63	12	75
2020	CS-03	13	7	30	25	23	0	3	49	20	71
2020	CS-04	9	9	30	43	9	0	0	52	17	23
2019	CS	6	18	28	26	15	2	4	44	26	170
2019	CS-02	7	13	24	22	25	1	6	52	23	67
2019	CS-03	5	18	33	31	5	4	4	39	25	55
2019	CS-04	5	19	43	29	5	0	0	33	24	21
2018	CS	11	18	26	22	19	1	3	43	30	148
2018	CS-02	11	15	18	25	29	0	2	56	26	55
2018	CS-03	12	21	23	23	15	2	4	41	35	52
2018	CS-04	14	23	41	9	14	0	0	23	36	22
2017	CS	13	18	30	19	18	1	1	38	32	158
2017	CS-02	8	8	35	25	22	2	0	47	17	60
2017	CS-03	13	24	28	17	17	0	2	34	38	54
2017	CS-04	19	33	33	5	10	0	0	14	52	21
2014	CS	10	15	27	25	14	1	7	43	28	190
2014	CS-01	10	10	20	20	25	5	10	53	24	20
2014	CS-02	7	12	28	26	15	0	12	46	22	74
2014	CS-03	11	14	30	25	14	2	5	42	27	64
2014	CS-04	21	17	21	38	4	0	0	42	38	24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	25	32	21	7	1	1	29	39	188
2020	CS-02	13	21	31	23	12	0	0	35	35	75
2020	CS-03	15	27	30	20	7	0	1	27	43	71
2020	CS-04	17	26	43	13	0	0	0	13	43	23
2019	CS	15	27	34	15	6	2	1	22	44	171
2019	CS-02	16	25	31	15	10	1	0	26	42	67
2019	CS-03	16	25	36	20	2	2	0	22	42	56
2019	CS-04	14	38	38	10	0	0	0	10	52	21
2018	CS	19	29	30	16	5	1	0	21	48	147
2018	CS-02	19	24	24	19	13	2	0	32	43	54
2018	CS-03	23	29	33	13	0	2	0	14	53	52
2018	CS-04	18	32	23	23	5	0	0	27	50	22
2017	CS	13	24	37	13	8	3	3	22	39	158
2017	CS-02	17	10	38	20	10	3	2	32	28	60
2017	CS-03	13	28	41	11	4	2	2	15	43	54
2017	CS-04	14	48	19	5	5	5	5	11	68	21
2014	CS	21	24	35	13	2	1	4	16	48	192
2014	CS-01	25	15	35	10	10	0	5	21	42	20
2014	CS-02	19	18	38	14	1	3	8	17	41	74
2014	CS-03	26	30	30	12	2	0	0	14	56	66
2014	CS-04	21	25	38	17	0	0	0	17	46	24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	10	32	36	20	0	56	12	188
2020	CS-02	4	11	40	24	21	0	45	15	75
2020	CS-03	1	11	32	32	23	0	55	13	71
2020	CS-04	0	0	22	65	13	0	78	0	23
2019	CS	2	13	39	32	12	2	46	15	170
2019	CS-02	4	9	40	36	10	0	46	13	67
2019	CS-03	0	16	36	31	15	2	46	17	55
2019	CS-04	0	14	38	33	14	0	48	14	21

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	30	14	5	3	8	4	75	9	186
2020	CS-02	49	20	14	5	0	11	1	78	6	74
2020	CS-03	26	34	14	6	6	7	7	70	13	70
2020	CS-04	39	43	4	0	4	4	4	90	5	23
2019	CS	30	34	17	6	2	5	6	71	10	171
2019	CS-02	33	30	12	9	0	7	9	75	11	67
2019	CS-03	27	29	21	5	7	5	5	62	14	56
2019	CS-04	29	52	19	0	0	0	0	81	0	21
2018	CS	23	34	14	9	3	11	5	68	15	147
2018	CS-02	20	26	15	13	7	11	7	57	25	54
2018	CS-03	17	38	15	4	2	17	6	73	8	52
2018	CS-04	36	32	18	9	0	0	5	71	10	22
2017	CS	39	34	14	5	3	3	3	77	8	157
2017	CS-02	37	27	15	7	3	5	5	72	11	59
2017	CS-03	39	35	17	6	0	2	2	77	6	54
2017	CS-04	29	52	10	0	5	0	5	85	5	21
2014	CS	37	27	12	7	4	3	9	73	13	192
2014	CS-01	25	40	10	10	0	10	5	76	12	20
2014	CS-02	39	30	12	3	1	3	12	81	5	74
2014	CS-03	32	23	14	12	8	3	9	62	23	66
2014	CS-04	50	25	13	4	4	0	4	78	9	24

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	21	12	6	2	2	1	80	8	187
2020	CS-02	59	19	13	7	0	3	0	79	7	75
2020	CS-03	47	27	14	4	3	3	1	78	7	70
2020	CS-04	74	17	4	0	4	0	0	91	4	23
2019	CS	50	30	6	7	5	2	0	82	12	171
2019	CS-02	51	27	9	6	4	3	0	80	11	67
2019	CS-03	48	34	4	5	9	0	0	82	14	56
2019	CS-04	52	43	0	5	0	0	0	95	5	21
2018	CS	40	34	11	8	5	0	2	76	13	146
2018	CS-02	30	39	15	4	9	0	4	71	13	54
2018	CS-03	46	25	6	17	4	0	2	73	22	52
2018	CS-04	48	43	5	0	5	0	0	90	5	21
2017	CS	53	29	10	3	6	0	0	81	9	156
2017	CS-02	56	24	14	2	5	0	0	80	7	59
2017	CS-03	55	26	8	6	6	0	0	81	11	53
2017	CS-04	38	52	0	5	5	0	0	90	10	21
2014	CS	53	25	8	8	5	1	1	78	13	192
2014	CS-01	40	45	5	5	5	0	0	85	10	20
2014	CS-02	54	24	9	5	5	0	1	79	11	74
2014	CS-03	45	27	9	12	5	2	0	74	17	66
2014	CS-04	83	4	0	13	0	0	0	88	13	24

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	28	4	2	3	0	0	91	4	186
2020	CS-02	68	24	7	1	0	0	0	92	1	75
2020	CS-03	55	33	4	3	4	0	0	88	7	69
2020	CS-04	78	13	0	0	9	0	0	91	9	23
2019	CS	57	33	6	4	1	0	0	89	5	171
2019	CS-02	58	31	6	3	1	0	0	90	4	67
2019	CS-03	50	38	5	5	2	0	0	88	7	56
2019	CS-04	62	38	0	0	0	0	0	100	0	21
2018	CS	49	40	5	3	3	0	1	90	6	146
2018	CS-02	44	37	9	2	6	0	2	83	8	54
2018	CS-03	57	35	4	4	0	0	0	92	4	51
2018	CS-04	45	50	0	0	5	0	0	95	5	22
2017	CS	55	33	6	4	2	0	0	88	6	158
2017	CS-02	57	23	12	5	3	0	0	80	8	60
2017	CS-03	56	35	4	6	0	0	0	91	6	54
2017	CS-04	43	52	0	0	5	0	0	95	5	21
2014	CS	49	38	7	5	1	1	0	87	6	192
2014	CS-01	50	45	0	5	0	0	0	95	5	20
2014	CS-02	57	30	11	1	1	0	0	86	3	74
2014	CS-03	38	46	6	8	2	2	0	85	9	66
2014	CS-04	54	38	0	8	0	0	0	92	8	24

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	29	9	4	1	0	1	86	5	187
2020	CS-02	63	23	12	1	1	0	0	85	3	75
2020	CS-03	44	37	9	9	0	0	1	83	9	70
2020	CS-04	78	17	0	0	4	0	0	96	4	23
2019	CS	48	35	8	5	3	2	0	85	8	171
2019	CS-02	51	33	9	3	1	3	0	86	5	67
2019	CS-03	48	36	7	4	4	2	0	85	7	56
2019	CS-04	52	38	0	5	5	0	0	90	10	21
2018	CS	38	46	9	4	3	0	0	83	8	145
2018	CS-02	35	48	7	6	4	0	0	83	9	54
2018	CS-03	38	44	12	4	2	0	0	83	6	52
2018	CS-04	41	45	5	0	9	0	0	86	9	22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	20	12	3	4	7	3	79	8	187
2020	CS-02	49	16	15	5	1	9	4	75	8	75
2020	CS-03	49	24	14	3	4	3	3	77	8	70
2020	CS-04	65	17	4	0	4	9	0	90	5	23

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	29	10	3	1	1	2	86	4	188
2020	CS-02	56	25	11	3	0	3	3	86	3	75
2020	CS-03	49	32	13	4	0	0	1	83	4	71
2020	CS-04	78	17	0	0	4	0	0	96	4	23
2019	CS	48	32	12	2	2	2	2	83	4	171
2019	CS-02	54	22	12	3	3	4	1	81	6	67
2019	CS-03	45	41	9	2	2	0	2	87	4	56
2019	CS-04	57	29	10	0	5	0	0	86	5	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	23	12	7	3	1	0	78	10	187
2020	CS-02	59	25	9	7	0	0	0	84	7	75
2020	CS-03	49	19	19	7	6	1	0	68	13	70
2020	CS-04	70	17	4	4	4	0	0	87	9	23
2019	CS	43	33	8	11	4	1	2	78	14	171
2019	CS-02	49	24	10	9	4	1	1	75	14	67
2019	CS-03	41	36	5	13	4	0	2	78	16	56
2019	CS-04	38	48	5	5	5	0	0	86	10	21
2018	CS	43	33	10	4	9	0	1	77	13	146
2018	CS-02	47	28	13	6	6	0	0	75	11	53
2018	CS-03	46	21	10	6	15	0	2	69	22	52
2018	CS-04	23	64	14	0	0	0	0	86	0	22
2017	CS	39	42	9	6	4	1	0	81	10	158
2017	CS-02	42	37	15	5	2	0	0	78	7	60
2017	CS-03	35	39	7	6	9	4	0	77	15	54
2017	CS-04	24	62	5	10	0	0	0	86	10	21
2014	CS	36	41	15	5	3	0	0	78	8	192
2014	CS-01	25	50	10	15	0	0	0	75	15	20
2014	CS-02	43	38	12	4	3	0	0	81	7	74
2014	CS-03	27	46	21	2	5	0	0	73	6	66
2014	CS-04	50	29	8	8	4	0	0	79	13	24

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	20	13	4	3	1	2	79	8	187
2020	CS-02	65	16	13	3	3	0	0	81	5	75
2020	CS-03	44	27	15	3	4	3	4	76	8	71
2020	CS-04	64	18	9	5	5	0	0	82	9	22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	30	9	4	3	0	0	84	7	188
2020	CS-02	61	25	9	3	1	0	0	87	4	75
2020	CS-03	41	37	13	6	4	0	0	77	10	71
2020	CS-04	65	26	0	4	4	0	0	91	9	23
2019	CS	50	31	8	5	5	0	1	81	10	169
2019	CS-02	54	33	4	3	6	0	0	87	9	67
2019	CS-03	46	28	13	4	6	0	4	77	10	54
2019	CS-04	38	38	10	5	10	0	0	76	14	21
2018	CS	43	38	7	7	3	0	1	82	10	147
2018	CS-02	46	31	11	6	4	0	2	79	9	54
2018	CS-03	40	37	4	12	6	0	2	78	18	52
2018	CS-04	27	59	14	0	0	0	0	86	0	22
2017	CS	43	35	8	9	3	1	1	80	12	157
2017	CS-02	54	24	10	10	2	0	0	78	12	59
2017	CS-03	35	35	7	11	6	4	2	74	18	54
2017	CS-04	33	52	5	5	5	0	0	86	10	21
2014	CS	41	39	9	7	3	0	1	81	9	192
2014	CS-01	30	45	10	15	0	0	0	75	15	20
2014	CS-02	46	34	11	4	4	0	1	81	8	74
2014	CS-03	33	43	11	9	3	0	2	77	12	66
2014	CS-04	54	42	4	0	0	0	0	96	0	24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	38	62	187
2020	CS-02	40	60	75
2020	CS-03	41	59	70
2020	CS-04	35	65	23

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	20	7	1	1	7	3	89	2	188
2020	CS-02	59	21	8	1	1	8	1	88	3	75
2020	CS-03	61	21	8	1	0	6	3	89	2	71
2020	CS-04	78	4	4	0	4	9	0	90	5	23

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	21	4	7	3	1	86	10	188
2020	CS-02	65	21	4	7	1	1	88	8	75
2020	CS-03	62	20	6	7	4	1	83	11	71
2020	CS-04	65	26	0	4	4	0	91	9	23
2019	CS	56	25	8	7	4	1	81	11	171
2019	CS-02	60	16	10	9	4	0	76	13	67
2019	CS-03	48	34	5	7	4	2	84	11	56
2019	CS-04	57	33	5	5	0	0	90	5	21
2018	CS	50	24	13	5	6	1	75	12	147
2018	CS-02	54	26	11	4	6	0	80	9	54
2018	CS-03	40	21	17	12	8	2	63	20	52
2018	CS-04	59	27	14	0	0	0	86	0	22
2017	CS	53	26	11	6	4	0	79	10	158
2017	CS-02	58	23	12	3	3	0	82	7	60
2017	CS-03	43	26	19	6	7	0	68	13	54
2017	CS-04	57	29	0	10	5	0	86	14	21
2014	CS	48	35	11	3	2	0	83	5	192
2014	CS-01	35	35	25	0	5	0	70	5	20
2014	CS-02	54	31	9	3	3	0	85	5	74
2014	CS-03	41	41	12	5	2	0	82	6	66
2014	CS-04	67	25	8	0	0	0	92	0	24

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	32	10	3	3	10	1	82	7	188
2020	CS-02	40	36	8	0	4	9	3	86	5	75
2020	CS-03	41	25	14	6	0	14	0	77	7	71
2020	CS-04	48	39	4	4	4	0	0	87	9	23
2019	CS	31	38	15	4	4	9	0	76	8	168
2019	CS-02	33	30	14	0	5	18	0	78	6	66
2019	CS-03	36	29	22	7	4	2	0	67	11	55
2019	CS-04	10	62	14	5	5	5	0	75	10	21
2018	CS	31	35	15	9	5	5	1	70	14	148
2018	CS-02	24	40	13	7	4	11	2	73	13	55
2018	CS-03	23	44	15	12	4	2	0	69	16	52
2018	CS-04	45	14	23	9	9	0	0	59	18	22
2017	CS	26	34	18	6	4	11	0	68	11	158
2017	CS-02	28	25	20	0	5	22	0	68	6	60
2017	CS-03	18	48	17	9	4	4	0	69	13	54
2017	CS-04	24	29	24	14	5	5	0	55	20	21
2014	CS	24	36	14	8	5	13	0	69	14	192
2014	CS-01	20	30	10	5	5	30	0	71	14	20
2014	CS-02	27	31	15	5	3	19	0	72	10	74
2014	CS-03	17	43	17	11	6	8	0	64	18	66
2014	CS-04	38	33	8	13	8	0	0	71	21	24

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	34	16	9	4	3	0	71	13	188
2020	CS-02	36	35	20	4	4	1	0	72	8	75
2020	CS-03	30	37	18	8	3	4	0	69	12	71
2020	CS-04	43	39	4	9	4	0	0	83	13	23
2019	CS	28	39	14	10	6	2	0	69	17	167
2019	CS-02	27	37	16	9	6	4	0	67	16	67
2019	CS-03	32	38	11	13	4	2	0	71	17	53
2019	CS-04	19	48	10	14	10	0	0	67	24	21
2018	CS	22	34	17	14	11	1	1	58	25	148
2018	CS-02	16	33	20	18	9	4	0	51	28	55
2018	CS-03	15	40	21	13	8	0	2	57	22	52
2018	CS-04	36	27	9	9	18	0	0	64	27	22
2017	CS	24	31	21	13	9	2	0	56	22	158
2017	CS-02	23	28	27	8	10	3	0	54	19	60
2017	CS-03	15	39	24	15	7	0	0	54	22	54
2017	CS-04	33	29	10	19	10	0	0	62	29	21
2014	CS	17	36	21	16	6	4	0	55	23	191
2014	CS-01	10	50	10	20	0	10	0	67	22	20
2014	CS-02	18	30	26	15	5	7	0	51	22	74
2014	CS-03	12	40	23	17	8	0	0	52	25	65
2014	CS-04	29	29	13	17	13	0	0	58	29	24

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	30	18	15	6	4	1	59	22	188
2020	CS-02	27	37	19	5	7	4	1	68	13	75
2020	CS-03	24	25	18	25	3	4	0	51	29	71
2020	CS-04	30	30	17	13	9	0	0	61	22	23
2019	CS	19	31	22	15	7	5	1	53	24	169
2019	CS-02	19	27	24	12	7	10	0	52	22	67
2019	CS-03	20	36	16	18	5	2	2	58	25	55
2019	CS-04	10	38	19	24	10	0	0	48	33	21
2018	CS	15	31	17	18	11	7	0	50	32	148
2018	CS-02	15	24	18	22	9	13	0	44	35	55
2018	CS-03	10	33	19	19	12	8	0	46	33	52
2018	CS-04	18	45	5	9	23	0	0	64	32	22
2017	CS	16	30	24	15	8	6	0	50	24	158
2017	CS-02	15	30	25	15	8	7	0	48	25	60
2017	CS-03	15	28	26	13	11	7	0	46	26	54
2017	CS-04	10	43	24	19	5	0	0	52	24	21
2014	CS	10	30	24	18	11	7	0	43	31	192
2014	CS-01	5	25	35	25	5	5	0	32	32	20
2014	CS-02	11	31	19	16	8	15	0	49	29	74
2014	CS-03	9	26	30	18	14	3	0	36	33	66
2014	CS-04	17	33	13	17	21	0	0	50	38	24

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	41	17	10	6	2	0	66	17	188
2020	CS-02	25	43	19	8	5	0	0	68	13	75
2020	CS-03	20	38	20	10	8	4	0	60	19	71
2020	CS-04	30	39	13	9	9	0	0	70	17	23
2019	CS	16	34	17	22	9	2	0	52	32	169
2019	CS-02	16	28	22	18	9	6	0	48	29	67
2019	CS-03	20	36	9	25	9	0	0	56	35	55
2019	CS-04	5	38	14	33	10	0	0	43	43	21
2018	CS	15	32	18	18	16	2	0	48	34	148
2018	CS-02	15	31	16	16	18	4	0	47	36	55
2018	CS-03	12	27	21	23	15	2	0	39	39	52
2018	CS-04	18	41	14	14	14	0	0	59	27	22
2017	CS	15	40	18	12	11	4	1	57	24	158
2017	CS-02	12	37	20	13	12	7	0	52	27	60
2017	CS-03	13	41	18	15	7	4	2	57	24	54
2017	CS-04	10	52	19	10	10	0	0	62	19	21
2014	CS	13	35	20	19	11	2	0	49	31	192
2014	CS-01	5	45	35	10	5	0	0	50	15	20
2014	CS-02	18	26	19	23	12	3	0	44	36	74
2014	CS-03	8	39	18	18	14	3	0	49	33	66
2014	CS-04	17	33	21	17	13	0	0	50	29	24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	25	13	4	1	4	81	5	188
2020	CS-02	49	21	16	5	1	7	76	7	75
2020	CS-03	56	27	10	4	0	3	86	4	71
2020	CS-04	61	22	13	4	0	0	83	4	23
2019	CS	51	30	8	4	2	5	86	6	171
2019	CS-02	49	24	9	3	4	10	82	8	67
2019	CS-03	55	32	5	5	0	2	89	5	56
2019	CS-04	43	43	14	0	0	0	86	0	21

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	50	13	5	4	2	0	78	9	188
2020	CS-02	23	49	19	3	4	3	0	74	7	75
2020	CS-03	28	49	11	8	1	1	0	79	10	71
2020	CS-04	26	52	13	4	4	0	0	78	9	23
2019	CS	22	46	22	6	2	1	0	69	9	171
2019	CS-02	24	36	22	10	4	3	0	62	15	67
2019	CS-03	23	57	16	4	0	0	0	80	4	56
2019	CS-04	10	57	24	10	0	0	0	67	10	21
2018	CS	26	46	12	8	7	1	0	73	15	145
2018	CS-02	25	43	9	9	9	4	0	71	20	53
2018	CS-03	24	57	10	6	4	0	0	80	10	51
2018	CS-04	32	36	14	14	5	0	0	68	18	22
2017	CS	18	47	18	9	4	3	1	68	13	157
2017	CS-02	18	42	18	10	5	5	2	64	16	60
2017	CS-03	17	58	15	7	2	2	0	76	9	54
2017	CS-04	15	40	30	5	10	0	0	55	15	20
2014	CS	19	43	23	8	6	1	0	63	14	192
2014	CS-01	25	40	30	0	5	0	0	65	5	20
2014	CS-02	19	39	24	8	7	3	0	60	15	74
2014	CS-03	12	44	27	11	6	0	0	56	17	66
2014	CS-04	29	50	8	8	4	0	0	79	13	24

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	47	19	10	4	1	67	15	187
2020	CS-02	19	47	19	9	7	0	65	16	75
2020	CS-03	21	39	24	13	1	1	61	14	70
2020	CS-04	17	65	9	4	4	0	83	9	23
2019	CS	11	41	19	22	4	4	53	27	169
2019	CS-02	16	30	19	21	6	7	50	29	67
2019	CS-03	9	46	17	24	2	2	57	26	54
2019	CS-04	0	52	14	29	5	0	52	33	21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	42	10	5	3	1	1	82	8	188
2020	CS-02	32	43	11	5	5	3	1	78	11	75
2020	CS-03	45	37	8	7	1	0	1	83	9	71
2020	CS-04	48	43	9	0	0	0	0	91	0	23
2019	CS	31	39	15	12	2	0	0	71	14	170
2019	CS-02	30	34	19	15	1	0	0	64	16	67
2019	CS-03	36	35	9	16	4	0	0	71	20	55
2019	CS-04	29	62	5	5	0	0	0	90	5	21
2018	CS	37	39	14	6	3	2	0	77	9	145
2018	CS-02	35	40	13	2	4	6	0	80	6	52
2018	CS-03	33	40	13	12	2	0	0	73	13	52
2018	CS-04	32	50	9	5	5	0	0	82	9	22
2017	CS	37	41	13	4	3	2	1	79	7	158
2017	CS-02	33	33	18	8	3	3	0	69	12	60
2017	CS-03	33	43	15	4	2	2	2	79	6	54
2017	CS-04	43	52	0	0	5	0	0	95	5	21
2014	CS	42	36	10	6	3	3	1	80	9	192
2014	CS-01	35	40	20	5	0	0	0	75	5	20
2014	CS-02	42	36	8	5	1	4	3	84	7	74
2014	CS-03	35	39	12	6	5	3	0	76	11	66
2014	CS-04	54	33	0	8	4	0	0	88	13	24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	36	11	2	2	2	1	85	4	187
2020	CS-02	39	39	12	3	4	3	1	81	7	75
2020	CS-03	46	37	13	3	0	1	0	84	3	70
2020	CS-04	61	26	9	0	0	4	0	91	0	23
2019	CS	39	37	17	3	2	3	0	78	5	171
2019	CS-02	42	25	22	4	1	4	0	70	6	67
2019	CS-03	34	43	16	4	2	2	0	78	5	56
2019	CS-04	38	33	19	0	5	5	0	75	5	21
2018	CS	36	42	14	3	3	2	0	80	6	146
2018	CS-02	42	42	11	2	2	2	0	85	4	53
2018	CS-03	29	46	15	4	4	2	0	76	8	52
2018	CS-04	32	45	18	5	0	0	0	77	5	22

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	29	16	10	5	9	3	66	17	187
2020	CS-02	28	27	20	8	7	9	1	61	16	75
2020	CS-03	31	34	11	10	4	6	3	72	16	70
2020	CS-04	30	30	9	17	0	13	0	70	20	23
2019	CS	20	29	20	11	6	14	0	57	20	170
2019	CS-02	27	26	20	11	5	12	0	60	17	66
2019	CS-03	21	27	20	14	7	11	0	54	24	56
2019	CS-04	5	43	29	14	5	5	0	50	20	21
2018	CS	26	22	17	15	8	11	1	54	26	146
2018	CS-02	31	26	9	13	9	9	2	65	25	54
2018	CS-03	22	20	25	16	6	12	0	47	24	51
2018	CS-04	14	23	18	18	14	14	0	42	37	22
2017	CS	18	28	23	11	8	13	0	52	22	158
2017	CS-02	20	30	22	10	7	12	0	57	19	60
2017	CS-03	15	26	24	13	9	13	0	47	26	54
2017	CS-04	10	29	29	14	14	5	0	40	30	21
2014	CS	19	26	23	14	10	9	0	49	26	192
2014	CS-01	15	30	30	15	10	0	0	45	25	20
2014	CS-02	22	22	26	9	8	14	0	50	20	74
2014	CS-03	14	30	17	18	14	8	0	48	34	66
2014	CS-04	25	17	25	17	8	8	0	45	27	24

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	34	19	9	6	2	64	16	187
2020	CS-02	28	33	20	8	9	1	62	18	75
2020	CS-03	27	30	21	10	7	4	60	18	70
2020	CS-04	48	35	4	13	0	0	83	13	23
2019	CS	19	41	18	10	8	3	62	19	170
2019	CS-02	23	41	17	3	12	5	67	16	66
2019	CS-03	18	34	20	18	7	4	54	26	56
2019	CS-04	14	62	14	5	5	0	76	10	21
2018	CS	20	31	20	10	16	3	52	27	146
2018	CS-02	21	28	23	4	21	4	51	25	53
2018	CS-03	10	37	19	13	17	4	48	32	52
2018	CS-04	32	23	18	18	9	0	55	27	22
2017	CS	16	39	14	16	13	1	56	30	158
2017	CS-02	12	37	17	23	10	2	49	34	60
2017	CS-03	20	39	17	9	13	2	60	23	54
2017	CS-04	5	52	14	14	14	0	57	29	21
2014	CS	10	36	18	20	14	2	48	34	191
2014	CS-01	5	35	35	10	15	0	40	25	20
2014	CS-02	14	28	20	23	12	3	43	36	74
2014	CS-03	9	45	9	23	11	3	56	35	65
2014	CS-04	8	29	21	17	25	0	38	42	24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	29	12	13	18	1	3	56	32	188
2020	CS-02	21	27	12	13	24	0	3	49	38	75
2020	CS-03	23	28	13	13	17	3	4	55	32	71
2020	CS-04	43	35	0	13	9	0	0	78	22	23
2019	CS	20	24	18	18	16	4	1	46	35	171
2019	CS-02	16	19	22	18	18	6	0	38	38	67
2019	CS-03	20	30	18	16	14	0	2	51	31	56
2019	CS-04	19	24	10	24	24	0	0	43	48	21
2018	CS	15	30	16	12	25	0	2	46	38	147
2018	CS-02	15	30	11	15	28	0	2	45	43	54
2018	CS-03	8	35	21	10	25	0	2	43	35	52
2018	CS-04	23	18	14	14	27	0	5	43	43	22
2017	CS	13	23	16	22	26	1	0	36	48	158
2017	CS-02	7	18	22	32	20	2	0	26	52	60
2017	CS-03	13	29	11	15	30	2	0	43	46	54
2017	CS-04	14	29	19	14	24	0	0	43	38	21
2014	CS	8	17	12	23	36	3	1	26	61	192
2014	CS-01	5	15	20	10	45	5	0	21	58	20
2014	CS-02	7	16	11	26	39	1	0	23	66	74
2014	CS-03	8	17	15	20	35	5	2	26	58	66
2014	CS-04	17	13	8	33	29	0	0	29	63	24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	28	6	5	2	0	3	87	7	188
2020	CS-02	61	25	7	4	0	0	3	89	4	75
2020	CS-03	49	28	7	6	4	0	6	82	10	71
2020	CS-04	52	30	4	9	4	0	0	83	13	23
2019	CS	55	29	7	3	3	1	4	87	6	168
2019	CS-02	54	27	9	3	3	0	4	84	6	67
2019	CS-03	52	33	4	4	4	0	4	88	8	54
2019	CS-04	70	25	0	0	5	0	0	95	5	20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	25	13	6	2	1	3	78	9	188
2020	CS-02	45	28	11	9	3	1	3	76	13	75
2020	CS-03	54	21	14	4	3	0	4	78	7	71
2020	CS-04	52	35	9	4	0	0	0	87	4	23
2019	CS	41	32	11	8	4	1	4	77	12	170
2019	CS-02	34	34	13	7	4	3	3	73	13	67
2019	CS-03	44	31	11	7	4	0	4	77	11	55
2019	CS-04	52	29	14	5	0	0	0	81	5	21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	9	3	4	3	3	2	89	7	188
2020	CS-02	80	4	3	5	4	3	1	88	10	75
2020	CS-03	75	10	4	3	1	4	3	91	5	71
2020	CS-04	78	4	4	4	0	4	4	90	5	23
2019	CS	81	10	3	1	2	1	2	94	3	170
2019	CS-02	82	11	2	0	3	2	2	95	3	66
2019	CS-03	79	7	5	0	4	2	4	91	4	56
2019	CS-04	81	14	0	5	0	0	0	95	5	21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	79	10	2	2	1	1	5	94	3	188
2020	CS-02	79	11	4	0	3	1	3	93	3	75
2020	CS-03	72	11	1	6	0	1	8	92	6	71
2020	CS-04	87	9	0	0	0	0	4	100	0	23
2019	CS	84	6	2	1	1	1	5	95	2	171
2019	CS-02	79	7	3	1	1	1	6	94	3	67
2019	CS-03	84	5	4	2	2	2	2	93	4	56
2019	CS-04	95	5	0	0	0	0	0	100	0	21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	45	17	6	4	2	1	73	10	187
2020	CS-02	25	41	19	4	8	1	1	68	12	75
2020	CS-03	23	46	19	7	1	4	0	72	9	70
2020	CS-04	35	57	4	4	0	0	0	91	4	23
2019	CS	17	48	17	9	5	4	0	68	14	170
2019	CS-02	18	44	20	8	5	6	0	66	13	66
2019	CS-03	16	52	13	13	5	2	0	69	18	56
2019	CS-04	14	67	10	5	5	0	0	81	10	21
2018	CS	17	38	22	10	10	3	0	57	20	147
2018	CS-02	19	37	26	11	6	2	0	57	17	54
2018	CS-03	13	35	23	10	15	4	0	50	26	52
2018	CS-04	14	55	23	0	9	0	0	68	9	22
2017	CS	16	43	21	11	5	3	0	62	16	158
2017	CS-02	18	47	15	12	7	2	0	66	19	60
2017	CS-03	13	39	31	9	4	4	0	54	13	54
2017	CS-04	14	62	14	5	5	0	0	76	10	21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	36	9	5	2	2	1	84	7	187
2020	CS-02	45	35	9	4	4	1	1	82	8	75
2020	CS-03	44	39	10	4	0	3	0	86	4	71
2020	CS-04	57	26	13	4	0	0	0	83	4	23
2019	CS	35	44	11	6	2	2	0	81	8	169
2019	CS-02	33	42	14	5	2	5	0	79	6	66
2019	CS-03	36	43	11	7	4	0	0	79	11	56
2019	CS-04	25	55	5	15	0	0	0	80	15	20
2018	CS	46	38	10	1	1	3	1	87	3	147
2018	CS-02	50	33	7	2	2	4	2	88	4	54
2018	CS-03	37	40	17	2	2	2	0	78	4	52
2018	CS-04	45	55	0	0	0	0	0	100	0	22
2017	CS	39	42	12	4	1	3	0	83	5	158
2017	CS-02	40	32	17	3	3	5	0	75	7	60
2017	CS-03	32	56	11	2	0	0	0	87	2	54
2017	CS-04	43	43	5	5	0	5	0	90	5	21
2014	CS	44	38	8	4	3	3	1	85	6	192
2014	CS-01	50	45	0	5	0	0	0	95	5	20
2014	CS-02	43	35	11	1	4	4	1	83	6	74
2014	CS-03	36	44	12	5	0	3	0	83	5	66
2014	CS-04	54	33	0	4	8	0	0	88	13	24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	28	13	1	1	3	0	84	2	187
2020	CS-02	51	24	20	0	1	4	0	78	1	75
2020	CS-03	55	34	7	1	1	1	0	90	3	71
2020	CS-04	64	18	9	5	0	5	0	86	5	22
2019	CS	42	37	12	2	1	6	0	84	3	169
2019	CS-02	45	29	12	2	2	11	0	83	3	66
2019	CS-03	42	40	13	2	2	2	0	83	4	55
2019	CS-04	33	52	5	5	0	5	0	90	5	21
2018	CS	49	33	10	2	1	3	1	86	4	147
2018	CS-02	45	35	11	2	2	4	2	85	4	55
2018	CS-03	42	38	10	4	2	4	0	84	6	52
2018	CS-04	62	29	10	0	0	0	0	90	0	21
2017	CS	39	41	10	3	2	4	1	84	5	158
2017	CS-02	42	28	10	7	5	7	2	76	13	60
2017	CS-03	35	50	13	0	0	2	0	87	0	54
2017	CS-04	48	38	10	5	0	0	0	86	5	21
2014	CS	45	34	12	3	2	4	1	83	5	190
2014	CS-01	50	50	0	0	0	0	0	100	0	20
2014	CS-02	42	27	18	1	4	5	1	75	6	73
2014	CS-03	38	39	12	6	0	5	0	81	6	65
2014	CS-04	67	25	4	0	4	0	0	92	4	24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	35	13	1	1	4	84	2	188
2020	CS-02	45	29	19	0	1	5	79	1	75
2020	CS-03	48	35	13	0	0	4	87	0	71
2020	CS-04	48	39	4	9	0	0	87	9	23

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	23	10	5	3	3	3	82	8	187
2020	CS-02	58	19	8	4	3	4	4	84	7	74
2020	CS-03	48	24	15	6	3	3	1	75	9	71
2020	CS-04	65	30	0	4	0	0	0	96	4	23

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	27	6	4	1	0	0	89	5	187
2020	CS-02	64	24	5	4	3	0	0	88	7	74
2020	CS-03	59	30	6	6	0	0	0	89	6	71
2020	CS-04	65	26	9	0	0	0	0	91	0	23
2019	CS	54	37	4	4	2	0	0	91	5	170
2019	CS-02	58	35	3	3	2	0	0	92	5	66
2019	CS-03	48	43	2	4	4	0	0	91	7	56
2019	CS-04	67	24	5	5	0	0	0	90	5	21
2018	CS	53	35	8	3	1	0	0	88	4	148
2018	CS-02	55	33	9	2	2	0	0	87	4	55
2018	CS-03	48	37	10	6	0	0	0	85	6	52
2018	CS-04	50	45	0	5	0	0	0	95	5	22
2017	CS	47	37	9	4	2	1	0	85	6	158
2017	CS-02	50	32	12	2	3	2	0	83	5	60
2017	CS-03	44	46	4	6	0	0	0	91	6	54
2017	CS-04	48	33	14	5	0	0	0	81	5	21
2014	CS	49	36	12	2	1	0	1	85	3	192
2014	CS-01	45	55	0	0	0	0	0	100	0	20
2014	CS-02	51	31	12	3	1	0	1	84	4	74
2014	CS-03	42	38	18	2	0	0	0	80	2	66
2014	CS-04	54	33	8	0	4	0	0	88	4	24

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	24	12	2	3	0	83	5	184
2020	CS-02	59	22	14	1	4	0	81	5	74
2020	CS-03	52	29	14	3	1	0	81	4	69
2020	CS-04	64	32	5	0	0	0	95	0	22
2019	CS	46	35	12	4	4	0	81	7	170
2019	CS-02	44	32	15	5	5	0	76	9	66
2019	CS-03	46	39	9	2	4	0	86	5	56
2019	CS-04	48	29	14	5	5	0	76	10	21
2018	CS	39	33	14	7	5	1	73	12	147
2018	CS-02	35	39	13	9	2	2	75	11	54
2018	CS-03	37	29	15	10	10	0	65	19	52
2018	CS-04	41	32	18	5	5	0	73	9	22
2017	CS	39	32	14	8	6	1	72	14	158
2017	CS-02	40	27	15	7	10	2	68	17	60
2017	CS-03	35	30	22	7	6	0	65	13	54
2017	CS-04	38	48	5	10	0	0	86	10	21
2014	CS	29	34	16	12	8	1	64	21	192
2014	CS-01	40	35	10	15	0	0	75	15	20
2014	CS-02	27	36	16	11	8	1	64	19	74
2014	CS-03	24	35	17	15	8	2	60	23	66
2014	CS-04	33	25	17	8	17	0	58	25	24

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	28	12	2	2	0	83	4	186
2020	CS-02	54	26	14	3	4	0	80	7	74
2020	CS-03	49	35	13	1	1	0	85	3	71
2020	CS-04	68	27	5	0	0	0	95	0	22
2019	CS	43	40	11	2	4	0	83	6	169
2019	CS-02	39	39	14	3	5	0	79	8	66
2019	CS-03	46	39	9	2	4	0	86	5	56
2019	CS-04	38	43	10	5	5	0	81	10	21
2018	CS	36	37	15	7	5	0	73	12	148
2018	CS-02	29	45	16	7	2	0	75	9	55
2018	CS-03	37	31	13	10	10	0	67	19	52
2018	CS-04	32	41	14	9	5	0	73	14	22
2017	CS	38	34	11	14	3	0	72	17	157
2017	CS-02	37	37	10	13	3	0	73	17	60
2017	CS-03	39	26	17	15	4	0	65	18	54
2017	CS-04	33	52	0	14	0	0	86	14	21
2014	CS	26	42	15	11	6	1	68	17	192
2014	CS-01	35	40	15	10	0	0	75	10	20
2014	CS-02	23	46	14	14	4	0	69	18	74
2014	CS-03	23	43	17	12	5	2	66	17	66
2014	CS-04	29	33	13	8	17	0	63	25	24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	22	12	5	4	0	1	78	9	186
2020	CS-02	49	24	18	4	5	0	0	73	9	74
2020	CS-03	56	21	13	6	3	0	1	79	9	71
2020	CS-04	70	26	4	0	0	0	0	96	0	23
2019	CS	39	36	12	7	4	2	0	77	11	170
2019	CS-02	33	36	14	9	5	3	0	72	14	66
2019	CS-03	43	38	11	4	5	0	0	80	9	56
2019	CS-04	38	43	10	10	0	0	0	81	10	21
2018	CS	35	29	18	10	6	2	0	65	17	147
2018	CS-02	29	36	18	9	4	4	0	68	13	55
2018	CS-03	33	24	20	14	10	0	0	57	24	51
2018	CS-04	41	23	18	9	9	0	0	64	18	22
2017	CS	38	27	18	9	4	3	0	67	14	158
2017	CS-02	35	32	17	7	5	5	0	70	12	60
2017	CS-03	37	30	18	11	4	0	0	67	15	54
2017	CS-04	48	19	14	10	5	5	0	70	15	21
2014	CS	29	28	21	12	6	4	0	59	19	192
2014	CS-01	20	40	10	10	15	5	0	63	26	20
2014	CS-02	31	27	26	12	1	3	0	60	14	74
2014	CS-03	29	29	17	15	5	6	0	61	21	66
2014	CS-04	33	13	29	8	17	0	0	46	25	24

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	19	43	38	188
2020	CS-02	16	51	33	75
2020	CS-03	21	35	44	71
2020	CS-04	22	48	30	23
2019	CS	23	40	37	171
2019	CS-02	22	39	39	67
2019	CS-03	18	43	39	56
2019	CS-04	38	43	19	21
2018	CS	30	37	32	148
2018	CS-02	22	36	42	55
2018	CS-03	33	40	27	52
2018	CS-04	41	32	27	22
2017	CS	20	39	41	158
2017	CS-02	20	42	38	60
2017	CS-03	22	39	39	54
2017	CS-04	10	48	43	21
2014	CS	22	36	42	192
2014	CS-01	40	25	35	20
2014	CS-02	14	42	45	74
2014	CS-03	21	32	47	66
2014	CS-04	33	42	25	24

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	31	33	25	6	0	6	36
2020	CS-02	25	17	42	17	0	0	12
2020	CS-03	47	40	0	0	0	13	15
2019	CS	3	33	35	20	3	8	40
2019	CS-02	0	20	47	27	0	7	15
2019	CS-03	0	30	30	20	0	20	10
2018	CS	18	20	38	13	4	7	45
2018	CS-02	8	33	42	8	8	0	12
2018	CS-03	12	18	35	24	0	12	17
2017	CS	29	16	29	10	0	16	31
2017	CS-02	17	25	17	17	0	25	12
2017	CS-03	51	17	25	0	0	8	12
2014	CS	12	28	44	12	9999	5	43
2014	CS-02	0	10	60	10	9999	20	10
2014	CS-03	29	42	14	14	9999	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	188
2020	CS-02	8	92	75
2020	CS-04	0	100	23
2019	CS	4	96	171
2019	CS-01	0	100	15
2019	CS-04	0	100	21
2018	CS	3	97	147
2018	CS-01	0	100	10
2018	CS-04	0	100	22

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	62	38	13

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	54	46	13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	38	62	13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	54	46	13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	46	54	13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	46	54	13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	62	38	13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	62	38	13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	46	54	13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	22	13	4	2	31	7	70	9	188
2020	CS-02	24	21	12	4	1	29	8	72	9	75
2020	CS-03	15	21	14	6	0	38	6	65	10	71
2020	CS-04	35	22	13	0	0	26	4	81	0	23
2019	CS	20	19	22	3	1	29	7	60	6	171
2019	CS-02	24	12	22	1	1	28	10	59	5	67
2019	CS-03	14	21	25	5	2	30	2	53	11	56
2019	CS-04	14	38	24	0	0	19	5	69	0	21
2018	CS	14	21	15	3	3	36	7	63	11	148
2018	CS-02	13	20	9	5	7	40	5	60	23	55
2018	CS-03	12	23	19	4	0	37	6	60	7	52
2018	CS-04	9	27	14	0	0	36	14	73	0	22
2017	CS	16	21	19	6	2	28	8	58	12	158
2017	CS-02	13	22	20	5	5	25	10	54	15	60
2017	CS-03	11	17	22	9	0	35	6	47	15	54
2017	CS-04	19	14	14	5	0	33	14	64	9	21
2014	CS	19	19	14	5	4	33	7	63	14	192
2014	CS-01	30	20	15	5	5	20	5	67	13	20
2014	CS-02	19	19	16	0	4	31	11	65	7	74
2014	CS-03	11	18	12	11	5	39	5	51	27	66
2014	CS-04	21	25	13	4	0	33	4	73	7	24

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	34	11	3	2	7	1	83	6	188
2020	CS-02	37	35	12	3	1	11	1	82	5	75
2020	CS-03	38	41	11	4	0	6	0	84	4	71
2020	CS-04	57	26	9	0	4	4	0	86	5	23
2019	CS	36	40	14	1	1	6	1	82	3	170
2019	CS-02	38	30	18	2	2	8	3	76	3	66
2019	CS-03	34	45	14	2	2	4	0	81	4	56
2019	CS-04	29	57	10	0	0	5	0	90	0	21
2018	CS	34	36	10	5	1	14	1	81	7	148
2018	CS-02	35	33	7	7	2	16	0	80	11	55
2018	CS-03	25	42	13	4	2	13	0	78	7	52
2018	CS-04	32	41	9	5	0	9	5	84	5	22
2017	CS	35	34	21	1	2	5	1	74	3	158
2017	CS-02	33	28	22	2	5	8	2	69	7	60
2017	CS-03	33	33	26	2	0	4	2	71	2	54
2017	CS-04	38	38	19	0	0	5	0	80	0	21
2014	CS	31	33	14	6	3	12	1	74	11	192
2014	CS-01	35	25	20	10	0	10	0	67	11	20
2014	CS-02	32	31	18	1	5	11	1	72	8	74
2014	CS-03	20	38	9	11	3	20	0	72	17	66
2014	CS-04	42	38	8	8	0	4	0	83	9	24

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	188
2020	CS-04	0	100	23
2019	CS	3	97	171
2019	CS-01	0	100	15
2018	CS	5	95	146

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	22	12	1	2	34	7	77	4	188
2020	CS-02	25	21	12	0	1	31	9	78	2	75
2020	CS-03	17	21	14	1	1	39	6	69	5	71
2020	CS-04	39	22	9	0	0	30	0	88	0	23
2019	CS	20	18	25	1	2	28	6	58	5	171
2019	CS-02	22	15	22	1	1	28	9	60	5	67
2019	CS-03	16	18	30	0	4	30	2	50	5	56
2019	CS-04	14	29	29	0	5	19	5	56	6	21
2018	CS	17	18	16	1	2	41	5	66	5	147
2018	CS-02	16	18	9	2	5	44	5	68	14	55
2018	CS-03	15	15	23	0	0	44	2	57	0	52
2018	CS-04	9	32	9	0	0	41	9	82	0	22
2017	CS	18	22	18	2	1	34	5	66	5	157
2017	CS-02	15	25	17	2	3	35	3	65	8	60
2017	CS-03	13	28	13	2	0	34	9	74	3	53
2017	CS-04	19	10	24	5	0	38	5	50	8	21
2014	CS	18	17	16	2	3	38	8	64	8	192
2014	CS-01	35	25	15	0	0	15	10	80	0	20
2014	CS-02	14	18	18	0	1	41	9	62	3	74
2014	CS-03	14	14	15	5	5	43	6	53	18	66
2014	CS-04	21	17	13	0	4	38	8	69	8	24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	36	11	1	1	9	1	86	2	188
2020	CS-02	41	27	16	0	1	13	1	80	2	75
2020	CS-03	38	45	7	3	0	7	0	89	3	71
2020	CS-04	48	39	4	0	4	4	0	91	5	23
2019	CS	39	36	12	1	2	8	1	83	4	171
2019	CS-02	39	24	19	1	1	12	3	74	4	67
2019	CS-03	38	41	13	0	4	5	0	83	4	56
2019	CS-04	29	57	5	0	5	5	0	90	5	21
2018	CS	35	37	16	1	2	8	1	79	3	148
2018	CS-02	27	40	11	2	5	13	2	79	9	55
2018	CS-03	31	40	21	0	0	8	0	77	0	52
2018	CS-04	50	36	14	0	0	0	0	86	0	22
2017	CS	36	37	15	3	1	8	1	80	4	158
2017	CS-02	37	33	13	5	3	7	2	76	9	60
2017	CS-03	30	48	13	2	0	7	0	84	2	54
2017	CS-04	38	38	14	0	0	10	0	84	0	21
2014	CS	34	30	15	3	2	16	1	77	6	192
2014	CS-01	45	30	10	0	0	15	0	88	0	20
2014	CS-02	31	28	15	4	1	19	1	75	7	74
2014	CS-03	26	33	15	5	3	18	0	72	9	66
2014	CS-04	46	29	17	0	0	8	0	82	0	24

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	26	12	12	10	2	65	23	187
2020	CS-02	36	27	14	9	12	1	64	22	74
2020	CS-03	42	20	13	13	11	1	63	24	71
2020	CS-04	39	39	0	13	9	0	78	22	23

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	30	17	11	6	0	0	66	17	187
2020	CS-02	40	25	21	8	5	0	0	65	13	75
2020	CS-03	27	37	13	14	9	0	0	64	23	70
2020	CS-04	43	35	4	9	9	0	0	78	17	23
2019	CS	32	31	18	6	12	0	1	63	19	171
2019	CS-02	28	27	19	7	16	0	1	56	24	67
2019	CS-03	36	32	14	9	9	0	0	68	18	56
2019	CS-04	33	29	33	5	0	0	0	62	5	21
2018	CS	32	24	18	13	12	1	0	56	25	148
2018	CS-02	24	18	22	16	18	2	0	43	35	55
2018	CS-03	38	25	15	13	8	0	0	63	21	52
2018	CS-04	41	23	18	9	9	0	0	64	18	22
2017	CS	28	25	22	12	11	0	1	54	24	158
2017	CS-02	22	30	27	8	13	0	0	52	22	60
2017	CS-03	28	31	17	11	11	0	2	60	23	54
2017	CS-04	38	14	24	19	5	0	0	52	24	21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	25	31	17	9	0	0	43	26	187
2020	CS-02	29	29	28	8	5	0	0	59	13	75
2020	CS-03	14	17	39	23	7	0	0	31	30	71
2020	CS-04	5	36	9	23	27	0	0	41	50	22
2019	CS	12	32	28	16	11	0	1	45	27	171
2019	CS-02	16	37	22	9	13	0	1	55	23	67
2019	CS-03	14	23	34	18	11	0	0	38	29	56
2019	CS-04	5	29	38	24	5	0	0	33	29	21
2018	CS	11	32	29	16	11	0	0	43	28	148
2018	CS-02	18	31	24	13	15	0	0	49	27	55
2018	CS-03	10	35	27	15	13	0	0	44	29	52
2018	CS-04	5	27	41	23	5	0	0	32	27	22
2017	CS	14	27	25	16	16	1	1	42	33	158
2017	CS-02	18	22	30	20	8	2	0	41	29	60
2017	CS-03	11	29	24	17	18	0	0	41	35	54
2017	CS-04	5	29	29	10	29	0	0	33	38	21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	31	19	13	4	0	1	63	18	186
2020	CS-02	45	31	12	5	5	0	1	77	11	74
2020	CS-03	23	34	21	17	4	0	0	57	21	70
2020	CS-04	26	17	35	17	4	0	0	43	22	23
2019	CS	22	37	27	9	4	1	1	59	14	171
2019	CS-02	30	39	16	12	1	0	1	70	14	67
2019	CS-03	18	41	32	4	5	0	0	59	9	56
2019	CS-04	10	29	52	5	5	0	0	38	10	21
2018	CS	20	39	24	12	5	0	0	59	17	147
2018	CS-02	30	41	19	4	7	0	0	70	11	54
2018	CS-03	15	44	17	17	6	0	0	60	23	52
2018	CS-04	5	32	50	14	0	0	0	36	14	22
2017	CS	21	35	24	10	8	1	1	57	19	158
2017	CS-02	23	42	17	13	2	2	2	67	16	60
2017	CS-03	17	35	28	7	13	0	0	52	20	54
2017	CS-04	10	19	48	14	10	0	0	29	24	21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	21	23	18	14	1	1	45	32	187
2020	CS-02	37	20	19	11	9	3	1	60	21	75
2020	CS-03	13	24	26	20	17	0	0	37	37	70
2020	CS-04	17	22	13	35	13	0	0	39	48	23
2019	CS	11	25	24	23	17	0	1	36	40	170
2019	CS-02	15	33	16	18	16	0	1	48	35	67
2019	CS-03	9	18	27	27	20	0	0	27	46	56
2019	CS-04	5	20	35	20	20	0	0	25	40	20
2018	CS	14	21	22	26	15	1	1	36	41	147
2018	CS-02	25	16	20	25	9	2	2	43	36	55
2018	CS-03	6	27	22	29	16	0	0	33	45	51
2018	CS-04	5	27	23	23	23	0	0	32	45	22
2017	CS	13	20	23	22	20	1	1	34	43	158
2017	CS-02	23	13	25	23	13	2	0	37	37	60
2017	CS-03	6	21	22	26	26	0	0	26	52	54
2017	CS-04	10	19	29	19	24	0	0	29	43	21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	28	14	7	3	1	2	76	10	186
2020	CS-02	61	20	8	4	3	1	3	85	7	74
2020	CS-03	37	37	15	8	1	0	1	74	10	71
2020	CS-04	26	35	17	13	9	0	0	61	22	23
2019	CS	46	26	15	4	4	1	5	77	8	170
2019	CS-02	54	21	9	4	4	1	6	81	10	67
2019	CS-03	44	33	20	2	0	0	2	78	2	55
2019	CS-04	29	33	24	5	5	0	5	65	10	21
2018	CS	41	35	14	5	1	1	3	79	6	147
2018	CS-02	48	33	9	4	0	2	4	86	4	54
2018	CS-03	38	35	19	6	0	0	2	75	6	52
2018	CS-04	36	41	18	5	0	0	0	77	5	22
2017	CS	41	25	15	6	2	1	10	74	9	157
2017	CS-02	53	23	7	7	0	2	8	85	7	60
2017	CS-03	39	22	26	4	0	2	8	67	4	54
2017	CS-04	14	43	14	14	10	0	5	60	25	21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	27	22	12	6	0	1	59	18	186
2020	CS-02	41	24	19	8	8	0	0	65	16	74
2020	CS-03	29	29	24	13	6	0	0	57	19	70
2020	CS-04	13	26	30	22	9	0	0	39	30	23
2019	CS	33	33	22	7	4	0	1	67	11	170
2019	CS-02	36	25	22	13	1	0	1	62	15	67
2019	CS-03	34	45	16	2	4	0	0	79	5	56
2019	CS-04	19	48	29	0	5	0	0	67	5	21
2018	CS	34	33	19	7	5	1	1	68	13	147
2018	CS-02	40	29	16	5	5	2	2	72	11	55
2018	CS-03	29	37	17	13	4	0	0	65	17	52
2018	CS-04	38	24	29	0	10	0	0	62	10	21
2017	CS	29	32	21	9	6	1	1	63	15	158
2017	CS-02	35	28	20	8	5	3	0	65	14	60
2017	CS-03	26	32	24	13	4	0	2	59	17	54
2017	CS-04	19	38	14	10	19	0	0	57	29	21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	25	15	9	8	1	4	67	18	188
2020	CS-02	44	24	15	4	8	0	5	72	13	75
2020	CS-03	32	28	17	10	8	1	3	63	19	71
2020	CS-04	43	13	4	26	13	0	0	57	39	23

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	34	15	8	4	1	1	72	12	188
2020	CS-02	48	27	15	4	5	0	1	76	9	75
2020	CS-03	24	39	17	14	4	1	0	64	19	71
2020	CS-04	30	48	22	0	0	0	0	78	0	23
2019	CS	26	32	25	8	7	1	1	59	15	170
2019	CS-02	28	40	18	6	6	0	1	70	12	67
2019	CS-03	25	29	32	7	7	0	0	54	14	56
2019	CS-04	14	43	29	10	5	0	0	57	14	21
2018	CS	26	36	22	5	10	0	1	63	15	147
2018	CS-02	35	35	13	2	13	0	4	72	15	55
2018	CS-03	13	38	35	6	8	0	0	52	13	52
2018	CS-04	27	32	18	9	14	0	0	59	23	22
2017	CS	29	22	27	14	4	1	3	53	19	157
2017	CS-02	32	22	25	10	7	3	2	56	18	60
2017	CS-03	26	22	28	18	2	0	4	50	21	54
2017	CS-04	29	29	29	5	10	0	0	57	14	21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	35	25	8	5	0	1	62	13	186
2020	CS-02	36	35	19	4	4	0	1	73	8	74
2020	CS-03	20	27	34	10	8	0	1	47	19	71
2020	CS-04	26	39	26	9	0	0	0	65	9	23
2019	CS	21	35	25	13	5	0	1	57	18	170
2019	CS-02	27	39	18	9	6	0	1	67	15	67
2019	CS-03	20	27	32	13	9	0	0	46	21	56
2019	CS-04	5	48	29	19	0	0	0	52	19	21
2018	CS	16	40	23	12	7	1	1	57	19	147
2018	CS-02	18	40	24	7	7	2	2	60	15	55
2018	CS-03	12	38	25	15	10	0	0	50	25	52
2018	CS-04	14	45	14	18	9	0	0	59	27	22
2017	CS	18	31	27	16	6	1	1	50	22	158
2017	CS-02	27	23	30	8	8	3	0	52	17	60
2017	CS-03	7	46	17	22	7	0	0	54	29	54
2017	CS-04	14	24	38	24	0	0	0	38	24	21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	30	16	9	5	1	1	69	14	188
2020	CS-02	44	31	13	8	4	0	0	75	12	75
2020	CS-03	27	30	25	10	6	1	1	58	16	71
2020	CS-04	48	30	9	13	0	0	0	78	13	23
2019	CS	28	38	16	12	4	1	1	67	17	170
2019	CS-02	34	34	13	12	4	0	1	70	17	67
2019	CS-03	21	41	21	11	5	0	0	63	16	56
2019	CS-04	19	48	14	19	0	0	0	67	19	21
2018	CS	27	32	25	9	7	0	0	60	16	146
2018	CS-02	36	35	16	5	7	0	0	71	13	55
2018	CS-03	19	29	29	15	8	0	0	48	23	52
2018	CS-04	24	24	33	10	10	0	0	48	19	21
2017	CS	29	28	20	15	6	1	1	58	21	158
2017	CS-02	40	25	13	15	5	2	0	66	20	60
2017	CS-03	20	28	24	17	11	0	0	48	28	54
2017	CS-04	14	38	24	19	5	0	0	52	24	21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	25	12	7	5	1	0	75	12	187
2020	CS-02	55	21	12	4	7	1	0	77	11	75
2020	CS-03	41	31	11	11	4	0	0	73	16	70
2020	CS-04	57	26	13	4	0	0	0	83	4	23
2019	CS	42	25	15	8	7	1	2	69	16	170
2019	CS-02	45	21	16	4	9	0	4	69	14	67
2019	CS-03	38	29	16	13	5	0	0	66	18	56
2019	CS-04	57	24	5	5	10	0	0	81	14	21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	30	19	7	3	71	11	188
2020	CS-02	49	27	15	5	4	76	9	75
2020	CS-03	27	35	28	10	0	62	10	71
2020	CS-04	48	26	9	9	9	74	17	23

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	34	20	8	5	1	0	66	13	187
2020	CS-02	39	34	18	7	3	0	0	73	9	74
2020	CS-03	25	35	24	8	6	1	0	61	14	71
2020	CS-04	35	26	17	9	13	0	0	61	22	23
2019	CS	30	27	25	12	4	1	1	58	17	169
2019	CS-02	31	28	19	13	6	0	1	61	20	67
2019	CS-03	29	25	31	9	5	0	0	55	15	55
2019	CS-04	19	33	33	14	0	0	0	52	14	21
2018	CS	29	34	20	12	5	0	0	63	17	147
2018	CS-02	40	35	18	4	4	0	0	75	7	55
2018	CS-03	27	33	19	15	6	0	0	60	21	52
2018	CS-04	14	32	27	18	9	0	0	45	27	22
2017	CS	25	32	23	13	6	1	1	58	19	157
2017	CS-02	30	28	18	18	3	2	0	59	22	60
2017	CS-03	21	36	28	11	4	0	0	57	15	53
2017	CS-04	10	43	24	10	14	0	0	52	24	21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	30	10	3	2	0	0	85	5	185
2020	CS-02	57	27	8	4	4	0	0	84	8	74
2020	CS-03	56	31	9	4	0	0	0	87	4	70
2020	CS-04	43	35	22	0	0	0	0	78	0	23
2019	CS	60	25	8	2	5	0	1	85	7	169
2019	CS-02	57	24	10	1	6	0	1	82	8	67
2019	CS-03	64	24	7	2	4	0	0	87	5	55
2019	CS-04	62	33	0	0	5	0	0	95	5	21
2018	CS	56	23	10	3	5	1	1	81	9	146
2018	CS-02	58	29	5	2	4	2	0	89	6	55
2018	CS-03	58	13	15	4	8	0	2	73	12	52
2018	CS-04	48	33	14	5	0	0	0	81	5	21
2017	CS	64	18	10	4	1	1	1	84	6	158
2017	CS-02	62	17	13	3	2	3	0	81	5	60
2017	CS-03	65	20	9	4	2	0	0	85	6	54
2017	CS-04	67	19	5	10	0	0	0	86	10	21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	38	10	3	1	1	87	3	185
2020	CS-02	42	48	5	3	1	0	90	4	73
2020	CS-03	45	37	14	3	0	1	83	3	71
2020	CS-04	57	26	13	4	0	0	83	4	23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	17	2	1	1	0	4	96	2	185
2020	CS-02	77	14	1	1	3	0	4	94	4	74
2020	CS-03	73	18	4	0	0	0	4	96	0	71
2020	CS-04	64	27	0	5	0	0	5	95	5	22
2019	CS	78	9	3	2	4	1	4	91	6	170
2019	CS-02	72	12	4	3	4	0	4	88	8	67
2019	CS-03	84	7	4	0	4	0	2	93	4	56
2019	CS-04	90	5	0	0	0	0	5	100	0	21
2018	CS	71	18	3	0	3	1	4	94	4	147
2018	CS-02	65	27	0	0	2	2	4	98	2	55
2018	CS-03	79	8	6	0	6	0	2	88	6	52
2018	CS-04	73	14	5	0	0	0	9	95	0	22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	86	6	2	1	2	1	2	95	3	186
2020	CS-02	85	8	1	3	1	0	1	95	4	74
2020	CS-03	85	6	4	0	1	1	3	94	1	71
2020	CS-04	96	4	0	0	0	0	0	100	0	23
2019	CS	78	10	3	2	5	1	1	89	8	169
2019	CS-02	80	11	3	0	5	0	2	92	5	66
2019	CS-03	71	9	4	4	9	2	2	83	13	56
2019	CS-04	90	5	5	0	0	0	0	95	0	20
2018	CS	77	11	3	2	4	0	3	90	6	146
2018	CS-02	74	11	7	0	4	0	4	88	4	54
2018	CS-03	87	6	2	0	6	0	0	92	6	52
2018	CS-04	59	23	0	9	5	0	5	86	14	22
2017	CS	80	10	5	2	1	1	1	92	3	158
2017	CS-02	78	10	3	3	3	2	0	90	7	60
2017	CS-03	82	11	6	2	0	0	0	93	2	54
2017	CS-04	76	10	10	0	0	0	5	90	0	21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	69	23	5	1	2	0	0	92	3	186
2020	CS-02	70	22	4	3	1	0	0	92	4	74
2020	CS-03	69	23	7	0	1	0	0	92	1	71
2020	CS-04	65	30	4	0	0	0	0	96	0	23
2019	CS	60	28	5	4	2	0	1	89	6	169
2019	CS-02	62	24	6	3	3	0	2	88	6	66
2019	CS-03	55	34	5	4	2	0	0	89	5	56
2019	CS-04	60	35	5	0	0	0	0	95	0	20
2018	CS	53	28	12	4	3	0	0	81	7	147
2018	CS-02	55	25	9	4	7	0	0	80	11	55
2018	CS-03	63	18	16	2	2	0	0	80	4	51
2018	CS-04	18	55	18	9	0	0	0	73	9	22
2017	CS	56	30	9	2	1	1	2	88	3	158
2017	CS-02	58	28	5	5	2	2	0	88	7	60
2017	CS-03	50	33	13	0	2	0	2	85	2	54
2017	CS-04	48	38	10	0	0	0	5	90	0	21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	69	18	8	1	4	0	0	87	5	185
2020	CS-02	67	23	4	0	5	0	0	90	5	73
2020	CS-03	65	17	13	3	3	0	0	82	6	71
2020	CS-04	87	9	4	0	0	0	0	96	0	23
2019	CS	61	18	8	5	7	0	1	80	12	169
2019	CS-02	70	12	6	5	6	0	2	83	11	66
2019	CS-03	52	23	11	5	9	0	0	75	14	56
2019	CS-04	55	35	5	5	0	0	0	90	5	20
2018	CS	56	22	10	5	6	0	0	78	12	147
2018	CS-02	65	15	9	6	6	0	0	80	11	54
2018	CS-03	48	31	13	4	4	0	0	79	8	52
2018	CS-04	41	23	14	9	14	0	0	64	23	22
2017	CS	58	24	9	4	3	1	1	84	7	158
2017	CS-02	62	18	8	5	5	2	0	81	10	60
2017	CS-03	52	35	7	4	2	0	0	87	6	54
2017	CS-04	57	14	14	10	0	0	5	75	10	21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	18	6	1	2	1	9	91	2	186
2020	CS-02	73	7	1	0	1	0	18	97	2	74
2020	CS-03	58	27	8	0	1	1	4	90	1	71
2020	CS-04	52	26	9	4	4	0	4	82	9	23
2019	CS	65	14	6	2	3	0	10	87	6	167
2019	CS-02	73	3	3	2	2	0	18	93	4	66
2019	CS-03	59	20	7	4	4	0	6	84	8	54
2019	CS-04	55	25	15	5	0	0	0	80	5	20
2018	CS	49	18	9	3	1	0	21	85	4	148
2018	CS-02	51	13	2	2	2	0	31	92	5	55
2018	CS-03	46	23	15	0	0	0	15	82	0	52
2018	CS-04	36	32	18	5	0	0	9	75	5	22
2017	CS	51	20	6	3	1	1	18	88	5	157
2017	CS-02	64	5	2	5	2	2	20	89	9	59
2017	CS-03	37	29	15	0	0	0	18	82	0	54
2017	CS-04	43	48	0	5	0	0	5	95	5	21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	12	5	1	1	1	2	93	2	188
2020	CS-02	79	12	3	0	1	1	4	96	1	75
2020	CS-03	73	15	7	3	0	0	1	90	3	71
2020	CS-04	91	4	4	0	0	0	0	96	0	23
2019	CS	75	15	2	1	2	0	5	96	3	169
2019	CS-02	73	17	0	2	3	0	6	95	5	66
2019	CS-03	75	14	4	0	2	0	5	94	2	56
2019	CS-04	85	15	0	0	0	0	0	100	0	20
2018	CS	66	16	10	1	1	0	6	88	2	147
2018	CS-02	67	13	6	2	0	0	13	91	2	54
2018	CS-03	65	21	10	0	2	0	2	88	2	52
2018	CS-04	64	18	18	0	0	0	0	82	0	22
2017	CS	67	19	8	2	1	1	3	89	3	157
2017	CS-02	61	22	9	3	2	2	2	86	5	59
2017	CS-03	67	22	6	2	0	0	4	92	2	54
2017	CS-04	67	19	14	0	0	0	0	86	0	21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	14	10	5	2	2	0	82	8	188
2020	CS-02	65	15	13	5	0	1	0	81	5	75
2020	CS-03	68	11	10	6	3	3	0	81	9	71
2020	CS-04	78	13	0	0	9	0	0	91	9	23
2019	CS	65	15	9	0	5	1	4	84	6	169
2019	CS-02	56	20	15	0	5	0	5	79	5	66
2019	CS-03	68	16	9	0	4	0	4	87	4	56
2019	CS-04	85	10	0	0	5	0	0	95	5	20
2018	CS	57	27	6	3	5	0	1	86	8	148
2018	CS-02	49	27	9	5	5	0	4	79	11	55
2018	CS-03	63	25	6	2	4	0	0	88	6	52
2018	CS-04	64	32	0	5	0	0	0	95	5	22
2017	CS	59	24	8	3	3	2	1	85	6	158
2017	CS-02	47	32	8	7	5	2	0	80	12	60
2017	CS-03	65	22	6	2	2	2	2	90	4	54
2017	CS-04	76	19	5	0	0	0	0	95	0	21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	30	15	5	4	0	1	76	9	188
2020	CS-02	45	31	16	3	3	0	3	78	5	75
2020	CS-03	34	38	14	8	6	0	0	72	14	71
2020	CS-04	65	9	17	4	4	0	0	74	9	23
2019	CS	46	28	15	5	4	1	2	76	9	169
2019	CS-02	42	33	18	2	3	0	2	77	5	66
2019	CS-03	36	34	20	4	5	0	2	71	9	56
2019	CS-04	80	5	5	5	5	0	0	85	10	20
2018	CS	43	31	17	5	3	0	1	74	9	148
2018	CS-02	47	35	11	4	2	0	2	83	6	55
2018	CS-03	38	27	25	4	6	0	0	65	10	52
2018	CS-04	45	27	14	14	0	0	0	73	14	22
2017	CS	48	29	10	9	2	2	1	79	11	158
2017	CS-02	43	23	10	15	3	3	2	70	19	60
2017	CS-03	46	35	15	4	0	0	0	82	4	54
2017	CS-04	52	33	0	10	5	0	0	86	14	21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	37	26	4	2	68	5	187
2020	CS-02	38	38	15	5	4	76	9	74
2020	CS-03	23	37	39	1	0	59	1	71
2020	CS-04	35	30	30	4	0	65	4	23

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	30	35	12	3	0	50	15	186
2020	CS-02	29	36	20	9	5	0	65	15	75
2020	CS-03	14	28	49	9	0	0	42	9	69
2020	CS-04	17	13	35	30	4	0	30	35	23
2019	CS	15	38	33	11	3	1	53	14	171
2019	CS-02	21	42	24	10	3	0	63	13	67
2019	CS-03	9	38	38	9	5	2	47	15	56
2019	CS-04	14	19	62	5	0	0	33	5	21
2018	CS	13	36	32	14	5	0	49	18	148
2018	CS-02	18	36	33	9	4	0	55	13	55
2018	CS-03	8	38	27	21	6	0	46	27	52
2018	CS-04	14	36	32	14	5	0	50	18	22
2017	CS	9	33	33	22	3	0	42	25	158
2017	CS-02	13	40	20	25	2	0	53	27	60
2017	CS-03	7	24	42	22	4	0	32	26	54
2017	CS-04	5	38	33	24	0	0	43	24	21

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	11	19	30	30	8	2	0	38	31	188
2020	CS-02	9	13	31	33	11	3	0	45	23	75
2020	CS-03	8	27	28	28	8	0	0	37	35	71
2020	CS-04	22	17	35	22	4	0	0	26	39	23
2019	CS	8	20	36	27	8	0	1	36	28	171
2019	CS-02	6	13	28	37	13	0	1	52	20	67
2019	CS-03	7	23	48	18	4	0	0	21	30	56
2019	CS-04	5	33	43	10	10	0	0	19	38	21
2018	CS	7	22	39	28	4	0	0	32	29	148
2018	CS-02	7	18	33	35	7	0	0	42	25	55
2018	CS-03	10	19	44	25	2	0	0	27	29	52
2018	CS-04	9	36	32	23	0	0	0	23	45	22
2017	CS	8	18	44	20	9	1	0	29	26	158
2017	CS-02	12	12	40	23	12	2	0	36	24	60
2017	CS-03	4	22	52	18	4	0	0	22	26	54
2017	CS-04	5	43	33	19	0	0	0	19	48	21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	42	3	1	1	3	0	95	2	186
2020	CS-02	45	40	4	3	1	7	0	91	4	75
2020	CS-03	50	44	4	0	0	1	0	96	0	70
2020	CS-04	65	35	0	0	0	0	0	100	0	23
2019	CS	35	48	9	4	1	4	0	86	5	171
2019	CS-02	36	37	12	6	1	7	0	79	8	67
2019	CS-03	34	57	4	2	2	2	0	93	4	56
2019	CS-04	24	71	0	5	0	0	0	95	5	21
2018	CS	32	44	16	3	1	3	0	78	5	147
2018	CS-02	31	40	16	5	2	5	0	75	8	55
2018	CS-03	25	47	20	4	2	2	0	74	6	51
2018	CS-04	41	55	5	0	0	0	0	95	0	22
2017	CS	23	49	13	7	5	3	1	74	12	158
2017	CS-02	25	42	13	12	5	3	0	69	17	60
2017	CS-03	15	65	9	2	6	2	2	83	8	54
2017	CS-04	33	52	5	0	5	5	0	90	5	21

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	35	13	4	1	3	81	6	186
2020	CS-02	39	34	18	4	1	4	76	6	74
2020	CS-03	45	35	14	3	1	1	81	4	71
2020	CS-04	57	26	9	9	0	0	83	9	23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	34	9	9	3	1	79	13	186
2020	CS-02	47	28	9	8	5	3	77	14	75
2020	CS-03	44	30	11	11	3	0	74	14	70
2020	CS-04	52	35	4	9	0	0	87	9	23

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	23	10	3	2	3	85	5	185
2020	CS-02	60	18	11	1	3	7	84	4	73
2020	CS-03	59	21	13	4	3	0	80	7	71
2020	CS-04	74	22	4	0	0	0	96	0	23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	34	14	5	3	2	78	8	187
2020	CS-02	44	32	16	1	5	1	77	7	75
2020	CS-03	42	32	14	7	1	3	77	9	71
2020	CS-04	52	35	13	0	0	0	87	0	23
2019	CS	28	43	15	7	3	4	74	10	171
2019	CS-02	28	37	21	6	3	4	69	9	67
2019	CS-03	30	43	11	11	4	2	75	15	56
2019	CS-04	19	57	14	0	5	5	80	5	21
2018	CS	23	43	20	9	3	3	67	12	148
2018	CS-02	27	31	22	15	2	4	60	17	55
2018	CS-03	15	48	21	8	6	2	65	14	52
2018	CS-04	14	64	18	5	0	0	77	5	22
2017	CS	17	46	19	11	4	2	64	16	157
2017	CS-02	15	44	17	19	5	0	59	24	59
2017	CS-03	13	54	15	11	6	2	68	17	54
2017	CS-04	24	38	29	0	5	5	65	5	21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	32	3	5	2	2	90	7	187
2020	CS-02	51	35	4	5	3	3	88	8	75
2020	CS-03	59	30	4	6	0	1	90	6	71
2020	CS-04	65	30	0	0	4	0	96	4	23

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	31	8	4	3	2	85	7	185
2020	CS-02	48	35	8	4	3	3	85	7	75
2020	CS-03	52	30	10	1	4	1	84	6	69
2020	CS-04	61	26	0	9	4	0	87	13	23

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	30	20	4	2	2	2	73	6	183
2020	CS-02	34	31	22	5	3	3	3	69	9	74
2020	CS-03	43	26	26	1	1	1	0	70	3	68
2020	CS-04	52	30	9	4	4	0	0	83	9	23

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	32	10	2	2	3	1	86	4	185
2020	CS-02	46	38	8	1	3	3	1	87	4	74
2020	CS-03	49	28	15	1	1	4	0	81	3	71
2020	CS-04	65	30	0	4	0	0	0	96	4	23

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	16	4	1	1	4	1	95	1	186
2020	CS-02	69	20	4	1	1	4	0	93	3	75
2020	CS-03	76	13	3	0	0	7	1	97	0	71
2020	CS-04	77	14	9	0	0	0	0	91	0	22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	31	5	1	1	1	1	94	1	186
2020	CS-02	53	35	7	1	1	1	1	90	3	75
2020	CS-03	63	31	4	0	0	1	0	96	0	71
2020	CS-04	74	22	4	0	0	0	0	96	0	23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	28	7	5	1	1	87	6	187
2020	CS-02	57	25	7	8	1	1	84	9	75
2020	CS-03	62	25	8	3	1	0	87	4	71
2020	CS-04	57	35	9	0	0	0	91	0	23

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	27	4	1	1	1	2	95	2	187
2020	CS-02	59	33	4	0	3	0	1	93	3	75
2020	CS-03	68	24	4	1	0	1	1	94	1	71
2020	CS-04	78	13	4	0	0	0	4	95	0	23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	35	14	13	0	1	73	13	71
2020	CS-03	31	38	14	14	0	2	71	15	42
2020	CS-04	45	35	5	15	0	0	80	15	20
2019	CS	19	40	19	15	2	5	63	17	62
2019	CS-03	15	32	24	18	3	9	52	23	34
2019	CS-04	18	47	24	12	0	0	65	12	17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	96	4	70
2020	CS-03	93	7	41
2020	CS-04	100	0	20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	33	18	13	69	13	67
2020	CS-03	32	34	24	11	66	11	38
2020	CS-04	50	30	10	10	80	10	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	185
2020	CS-02	12	88	74
2020	CS-03	11	89	70
2020	CS-04	9	91	23

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	185
2020	CS-02	9	91	74
2020	CS-03	16	84	70
2020	CS-04	4	96	23
2019	CS	15	85	170
2019	CS-02	19	81	67
2019	CS-03	11	89	55
2019	CS-04	5	95	21
2017	CS	15	85	158
2017	CS-02	28	72	60
2017	CS-03	13	87	54
2017	CS-04	0	100	21
2014	CS	10	90	191
2014	CS-02	10	90	73
2014	CS-03	12	88	66

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	22
2020	CS-03	45	55	11

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	77	23	22
2020	CS-03	73	27	11
2019	CS	64	36	25
2019	CS-02	62	38	13
2017	CS	67	33	24
2017	CS-02	65	35	17
2014	CS	75	25	20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	35	18	6	0	76	6	17
2019	CS	38	44	6	13	0	81	13	16
2017	CS	56	31	0	6	7	87	13	16
2017	CS-02	45	36	0	9	10	81	19	11
2014	CS	67	27	7	0	0	93	0	15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	30	7	3	1	3	1	88	4	187
2020	CS-02	51	27	7	5	3	5	3	84	9	75
2020	CS-03	55	32	8	3	0	1	0	89	3	71
2020	CS-04	65	26	9	0	0	0	0	91	0	23

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	58	22	1	74	26	187
2020	CS-02	17	53	29	0	75	25	75
2020	CS-03	23	61	17	0	73	27	71
2020	CS-04	26	57	17	0	68	32	23

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	51	49	37
2020	CS-02	69	31	13
2020	CS-03	50	50	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	27	24	11	16	3	47	28	37
2020	CS-02	23	31	23	0	15	8	58	17	13
2020	CS-03	19	38	19	13	13	0	56	25	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	32	14	19	24	5	40	46	37
2020	CS-02	15	46	15	0	15	8	67	17	13
2020	CS-03	0	31	6	31	25	6	33	60	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	20	15	8	6	2	7	68	16	186
2020	CS-02	43	20	11	8	5	4	8	72	15	74
2020	CS-03	42	20	18	10	7	0	3	64	17	71
2020	CS-04	39	17	17	9	13	0	4	59	23	23
2019	CS	41	19	14	10	11	2	3	63	22	166
2019	CS-02	35	20	17	12	12	3	2	57	25	66
2019	CS-03	45	20	7	13	11	0	4	68	25	55
2019	CS-04	43	29	19	5	5	0	0	71	10	21
2018	CS	40	21	14	7	9	0	8	67	17	146
2018	CS-02	38	16	16	5	15	0	9	60	22	55
2018	CS-03	45	27	8	6	6	0	8	79	13	51
2018	CS-04	33	24	29	10	5	0	0	57	14	21

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57m. Please indicate the nature of the harassment you experienced. Other