2020 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 52 4 13 4 0 0 79 17 112
2020 BI-02 27 63 0 8 2 0 0 90 10 51
2020 BI-03 26 40 7 21 7 0 0 65 28 43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 68 22 5 3 0 1 2 92 3 111
2020 BI-02 70 28 0 0 0 0 2 100 0 50
2020 BI-03 65 14 14 5 0 0 2 81 5 43
2017 BI 64 28 2 4 0 1 0 93 4 92
2017 BI-02 47 47 3 3 0 0 0 94 3 36
2017 BI-03 68 19 3 10 0 0 0 87 10 31
2014 BI 62 28 5 3 1 0 1 91 4 76
2014 BI-02 48 42 0 3 3 0 3 94 6 33
2014 BI-03 72 17 10 0 0 0 0 90 0 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 46 9 14 6 0 0 70 21 111
2020 BI-02 22 49 8 16 6 0 0 71 22 51
2020 BI-03 21 45 10 17 7 0 0 67 24 42
2019 BI 49 41 3 6 1 0 0 90 7 116
2019 BI-02 47 42 6 4 2 0 0 89 6 53
2019 BI-03 54 37 2 7 0 0 0 90 7 41
2019 BI-04 50 40 0 10 0 0 0 90 10 10
2017 BI 42 42 5 7 3 0 0 85 10 92
2017 BI-02 33 47 3 14 3 0 0 81 17 36
2017 BI-03 42 39 13 3 3 0 0 81 7 31
2014 BI 43 36 8 7 7 0 0 79 13 76
2014 BI-02 33 39 15 3 9 0 0 73 12 33
2014 BI-03 48 28 3 14 7 0 0 76 21 29

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 26 42 13 17 1 0 1 68 18 112
2020 BI-02 37 35 16 10 0 0 2 74 10 51
2020 BI-03 16 49 9 23 2 0 0 65 26 43
2019 BI 26 50 15 9 1 0 0 75 9 117
2019 BI-02 26 53 15 6 0 0 0 79 6 53
2019 BI-03 24 48 12 14 2 0 0 71 17 42
2019 BI-04 20 70 10 0 0 0 0 90 0 10
2018 BI 19 44 22 8 4 1 2 65 12 85
2018 BI-02 21 42 24 6 3 0 3 66 9 33
2018 BI-03 13 47 21 13 3 3 0 62 16 38
2017 BI 29 44 15 9 2 0 1 74 11 92
2017 BI-02 17 42 25 8 6 0 3 60 14 36
2017 BI-03 29 49 10 13 0 0 0 77 13 31
2014 BI 13 39 18 21 5 1 1 54 27 76
2014 BI-02 6 27 18 36 6 3 3 35 45 33
2014 BI-03 24 38 21 10 7 0 0 62 17 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 41 5 6 4 0 0 85 10 111
2020 BI-02 47 45 4 4 0 0 0 92 4 51
2020 BI-03 45 33 2 12 7 0 0 79 19 42
2019 BI 61 32 5 1 1 0 0 93 2 114
2019 BI-02 57 38 4 2 0 0 0 94 2 53
2019 BI-03 66 29 2 0 2 0 0 95 2 41
2017 BI 64 33 2 1 0 0 0 97 1 92
2017 BI-02 69 28 3 0 0 0 0 97 0 36
2017 BI-03 48 52 0 0 0 0 0 100 0 31
2014 BI 50 41 3 7 0 0 0 91 7 76
2014 BI-02 39 48 3 9 0 0 0 88 9 33
2014 BI-03 62 28 3 7 0 0 0 90 7 29

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 33 46 7 9 4 2 0 80 13 112
2020 BI-02 37 49 2 6 2 4 0 90 8 51
2020 BI-03 30 42 7 14 7 0 0 72 21 43
2019 BI 37 39 10 10 3 0 0 77 14 115
2019 BI-02 37 45 12 6 0 0 0 82 6 51
2019 BI-03 43 36 7 12 2 0 0 79 14 42
2019 BI-04 10 50 10 10 20 0 0 60 30 10
2018 BI 33 44 14 5 5 0 0 76 9 85
2018 BI-02 39 36 9 9 6 0 0 76 15 33
2018 BI-03 29 50 16 0 5 0 0 79 5 38
2017 BI 37 37 15 9 2 0 0 74 11 92
2017 BI-02 36 42 14 6 3 0 0 78 8 36
2017 BI-03 22 36 23 16 3 0 0 58 19 31
2014 BI 26 36 16 12 8 1 1 64 20 76
2014 BI-02 18 39 15 15 9 3 0 59 25 33
2014 BI-03 34 24 21 7 10 0 3 61 18 29

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 39 41 6 12 1 1 0 81 13 112
2020 BI-02 35 53 6 4 0 2 0 90 4 51
2020 BI-03 40 37 7 14 2 0 0 77 16 43
2019 BI 40 45 7 4 3 0 0 85 8 117
2019 BI-02 43 40 8 8 2 0 0 83 9 53
2019 BI-03 40 50 2 2 5 0 0 90 7 42
2019 BI-04 30 40 20 0 10 0 0 70 10 10
2018 BI 33 45 12 6 4 0 0 79 10 84
2018 BI-02 36 42 12 3 6 0 0 79 9 33
2018 BI-03 34 47 11 5 3 0 0 82 8 38
2017 BI 43 45 7 3 1 0 0 88 4 93
2017 BI-02 35 54 3 8 0 0 0 89 8 37
2017 BI-03 42 49 6 0 3 0 0 90 3 31
2014 BI 37 47 4 7 5 0 0 84 12 76
2014 BI-02 24 55 6 6 9 0 0 79 15 33
2014 BI-03 38 48 3 7 3 0 0 86 10 29

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 39 20 13 5 1 0 61 19 112
2020 BI-02 27 39 18 8 6 2 0 68 14 51
2020 BI-03 16 40 23 14 7 0 0 56 21 43
2019 BI 25 36 17 16 6 0 0 61 22 117
2019 BI-02 19 45 15 17 4 0 0 64 21 53
2019 BI-03 29 29 19 14 10 0 0 57 24 42
2019 BI-04 30 20 30 10 10 0 0 50 20 10
2018 BI 19 31 21 14 15 0 0 49 29 85
2018 BI-02 24 24 24 9 18 0 0 48 27 33
2018 BI-03 13 34 18 16 18 0 0 47 34 38
2017 BI 20 30 21 19 10 1 0 50 29 91
2017 BI-02 14 28 19 22 14 3 0 43 37 36
2017 BI-03 19 20 27 20 13 0 0 40 33 30
2014 BI 14 37 13 29 7 0 0 51 36 76
2014 BI-02 6 36 15 33 9 0 0 42 42 33
2014 BI-03 10 34 17 31 7 0 0 45 38 29

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 38 5 12 3 0 0 80 14 112
2020 BI-02 39 51 2 8 0 0 0 90 8 51
2020 BI-03 51 23 9 12 5 0 0 74 16 43
2019 BI 37 39 12 9 3 0 0 76 12 117
2019 BI-02 40 45 8 6 2 0 0 85 8 53
2019 BI-03 33 40 10 12 5 0 0 74 17 42
2019 BI-04 20 50 20 0 10 0 0 70 10 10
2018 BI 38 42 9 9 1 0 0 80 11 85
2018 BI-02 48 39 6 6 0 0 0 88 6 33
2018 BI-03 34 45 8 11 3 0 0 79 13 38
2017 BI 39 42 9 8 2 0 0 81 10 92
2017 BI-02 36 44 8 8 3 0 0 81 11 36
2017 BI-03 29 52 10 6 3 0 0 81 10 31

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 48 39 6 5 2 1 0 87 6 111
2020 BI-02 42 44 10 4 0 0 0 86 4 50
2020 BI-03 51 40 5 2 2 0 0 91 5 43
2019 BI 47 34 11 4 3 0 0 81 8 116
2019 BI-02 47 34 13 4 2 0 0 81 6 53
2019 BI-03 49 32 10 7 2 0 0 80 10 41
2019 BI-04 30 60 0 0 10 0 0 90 10 10
2018 BI 46 39 11 4 0 0 0 86 4 84
2018 BI-02 47 38 9 6 0 0 0 84 6 32
2018 BI-03 50 39 8 3 0 0 0 89 3 38
2017 BI 45 46 5 2 2 0 0 90 4 92
2017 BI-02 42 47 6 0 6 0 0 89 6 36
2017 BI-03 35 58 3 3 0 0 0 94 3 31
2014 BI 34 41 12 11 3 0 0 75 13 76
2014 BI-02 21 39 15 21 3 0 0 61 24 33
2014 BI-03 41 48 7 0 3 0 0 90 3 29

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 47 9 7 5 1 0 78 13 112
2020 BI-02 31 49 12 2 4 2 0 82 6 51
2020 BI-03 26 49 9 7 9 0 0 74 16 43
2019 BI 34 38 13 9 6 0 0 72 15 117
2019 BI-02 32 42 13 8 6 0 0 74 13 53
2019 BI-03 36 38 7 12 7 0 0 74 19 42
2019 BI-04 30 30 20 10 10 0 0 60 20 10
2018 BI 21 48 15 8 7 0 0 69 15 84
2018 BI-02 28 47 9 6 9 0 0 75 16 32
2018 BI-03 16 53 16 8 8 0 0 68 16 38
2017 BI 26 38 16 11 9 0 0 64 20 92
2017 BI-02 17 39 25 6 14 0 0 56 19 36
2017 BI-03 19 42 13 16 10 0 0 61 26 31

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 65 23 6 3 2 1 0 89 5 112
2020 BI-02 65 25 4 2 2 2 0 92 4 51
2020 BI-03 65 26 7 2 0 0 0 91 2 43
2019 BI 60 32 3 2 3 0 0 92 4 117
2019 BI-02 60 32 4 2 2 0 0 92 4 53
2019 BI-03 62 33 0 2 2 0 0 95 5 42
2019 BI-04 60 10 20 0 10 0 0 70 10 10
2018 BI 51 40 5 1 2 0 0 91 4 82
2018 BI-02 48 45 3 0 3 0 0 94 3 31
2018 BI-03 54 38 3 3 3 0 0 92 5 37
2017 BI 63 33 2 1 1 0 0 96 2 92
2017 BI-02 62 35 0 0 3 0 0 97 3 37
2017 BI-03 57 40 0 3 0 0 0 97 3 30
2014 BI 59 36 4 0 1 0 0 95 1 76
2014 BI-02 30 61 6 0 3 0 0 91 3 33
2014 BI-03 86 10 3 0 0 0 0 97 0 29

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 34 46 6 8 4 2 0 82 12 112
2020 BI-02 33 49 6 8 2 2 0 84 10 51
2020 BI-03 30 49 9 5 5 2 0 81 10 43
2019 BI 30 50 9 8 3 0 0 80 10 116
2019 BI-02 29 56 10 6 0 0 0 85 6 52
2019 BI-03 31 43 14 10 2 0 0 74 12 42
2019 BI-04 20 60 0 10 10 0 0 80 20 10
2018 BI 26 46 17 8 1 1 0 73 10 84
2018 BI-02 31 41 19 3 3 3 0 74 6 32
2018 BI-03 24 47 18 11 0 0 0 71 11 38
2017 BI 38 46 9 3 3 0 0 85 7 91
2017 BI-02 31 50 11 8 0 0 0 81 8 36
2017 BI-03 36 44 10 0 10 0 0 80 10 30
2014 BI 14 50 9 17 8 1 0 65 25 76
2014 BI-02 0 55 6 27 9 3 0 56 38 33
2014 BI-03 28 45 10 10 7 0 0 72 17 29

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 39 39 11 7 3 2 0 79 10 109
2020 BI-02 36 42 14 6 0 2 0 80 6 50
2020 BI-03 36 43 10 2 7 2 0 80 10 42
2019 BI 39 41 11 7 3 0 0 79 9 116
2019 BI-02 36 51 4 8 2 0 0 87 9 53
2019 BI-03 39 34 20 5 2 0 0 73 7 41
2019 BI-04 40 20 30 0 10 0 0 60 10 10
2018 BI 30 43 11 6 10 0 0 73 16 83
2018 BI-02 29 39 13 6 13 0 0 68 19 31
2018 BI-03 32 42 8 8 11 0 0 74 18 38
2017 BI 37 42 13 4 3 0 0 79 8 91
2017 BI-02 39 39 14 8 0 0 0 78 8 36
2017 BI-03 30 44 17 0 10 0 0 73 10 30
2014 BI 18 46 17 13 4 1 0 65 17 76
2014 BI-02 9 45 15 21 6 3 0 56 28 33
2014 BI-03 24 45 24 3 3 0 0 69 7 29

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 20 50 12 12 6 0 1 70 18 111
2020 BI-02 20 55 14 8 4 0 0 75 12 51
2020 BI-03 17 55 10 10 7 0 2 73 17 42
2019 BI 28 47 12 9 3 0 1 76 12 114
2019 BI-02 35 52 10 4 0 0 0 87 4 52
2019 BI-03 23 53 10 10 5 0 0 75 15 40
2019 BI-04 30 40 20 0 10 0 0 70 10 10
2018 BI 20 40 23 10 7 0 0 61 17 84
2018 BI-02 19 44 22 6 9 0 0 63 16 32
2018 BI-03 24 37 24 8 8 0 0 61 16 38
2017 BI 33 43 11 9 4 0 0 76 13 91
2017 BI-02 31 44 11 11 3 0 0 75 14 36
2017 BI-03 23 47 13 7 10 0 0 70 17 30
2014 BI 16 35 21 16 11 1 0 51 27 75
2014 BI-02 0 36 27 21 12 3 0 38 34 33
2014 BI-03 29 32 14 14 11 0 0 61 25 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 53 32 10 4 1 0 0 85 5 112
2020 BI-02 55 33 8 2 2 0 0 88 4 51
2020 BI-03 49 35 9 7 0 0 0 84 7 43
2019 BI 51 38 6 3 2 0 0 89 5 117
2019 BI-02 55 32 8 4 2 0 0 87 6 53
2019 BI-03 48 45 2 5 0 0 0 93 5 42
2019 BI-04 60 20 10 0 10 0 0 80 10 10
2018 BI 38 48 10 4 1 0 0 86 5 84
2018 BI-02 44 47 6 0 3 0 0 91 3 32
2018 BI-03 37 47 8 8 0 0 0 84 8 38
2017 BI 47 44 4 3 1 0 0 91 4 91
2017 BI-02 47 42 3 6 3 0 0 89 8 36
2017 BI-03 36 54 7 3 0 0 0 90 3 30
2014 BI 41 40 8 7 3 1 0 82 9 75
2014 BI-02 24 48 12 9 3 3 0 75 13 33
2014 BI-03 50 32 7 7 4 0 0 82 11 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 39 23 5 8 1 0 64 14 111
2020 BI-02 20 50 20 4 6 0 0 70 10 50
2020 BI-03 28 28 28 5 9 2 0 57 14 43
2019 BI 25 42 19 9 4 0 1 67 14 117
2019 BI-02 30 43 15 9 0 0 2 75 10 53
2019 BI-03 21 36 31 10 2 0 0 57 12 42
2019 BI-04 20 50 0 20 10 0 0 70 30 10
2018 BI 27 36 19 14 4 0 0 63 18 84
2018 BI-02 36 30 18 9 6 0 0 67 15 33
2018 BI-03 24 43 16 14 3 0 0 68 16 37
2017 BI 31 33 23 9 3 1 0 65 12 93
2017 BI-02 30 41 16 11 3 0 0 70 14 37
2017 BI-03 35 23 29 6 3 3 0 60 10 31
2014 BI 21 39 22 13 4 0 0 61 17 76
2014 BI-02 24 33 21 15 6 0 0 58 21 33
2014 BI-03 28 34 24 10 3 0 0 62 14 29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 4 17 37 31 10 0 1 41 21 110
2020 BI-02 2 16 32 36 14 0 0 50 18 50
2020 BI-03 5 17 40 31 5 0 2 37 22 42
2019 BI 5 21 34 27 9 0 4 37 27 116
2019 BI-02 8 13 37 31 12 0 0 42 21 52
2019 BI-03 5 31 33 17 7 0 7 26 38 42
2019 BI-04 0 20 50 20 10 0 0 30 20 10
2018 BI 6 24 40 18 10 1 1 28 30 84
2018 BI-02 6 12 42 27 12 0 0 39 18 33
2018 BI-03 5 34 37 11 11 3 0 22 41 38
2017 BI 0 10 37 37 10 2 4 50 10 92
2017 BI-02 0 8 39 33 14 3 3 50 9 36
2017 BI-03 0 16 29 41 7 0 6 51 17 31
2014 BI 8 32 29 19 7 0 5 27 42 75
2014 BI-02 12 33 36 6 6 0 6 13 48 33
2014 BI-03 4 29 21 29 11 0 7 42 35 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 3 8 28 37 22 1 2 60 11 109
2020 BI-02 0 6 16 46 28 2 2 77 6 50
2020 BI-03 5 12 36 29 17 0 2 46 17 42
2019 BI 5 18 33 23 14 3 3 40 25 115
2019 BI-02 6 13 33 27 19 2 0 47 20 52
2019 BI-03 7 26 26 24 10 0 7 36 36 42
2018 BI 6 24 34 20 12 1 2 34 31 83
2018 BI-02 3 15 36 24 18 0 3 44 19 33
2018 BI-03 8 35 24 19 11 3 0 31 44 37
2017 BI 7 14 40 22 9 2 7 33 23 92
2017 BI-02 6 11 44 28 6 3 3 35 18 36
2017 BI-03 10 13 42 13 9 3 10 25 26 31
2014 BI 17 24 33 16 1 5 4 19 45 76
2014 BI-02 15 33 39 6 0 3 3 6 52 33
2014 BI-03 17 17 21 28 3 10 3 36 40 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 36 28 9 4 0 2 13 58 110
2020 BI-02 18 38 26 10 4 0 4 15 58 50
2020 BI-03 29 43 19 7 2 0 0 10 71 42
2019 BI 28 29 28 9 3 1 3 13 59 116
2019 BI-02 28 28 28 11 4 0 0 15 57 53
2019 BI-03 27 29 29 10 0 2 2 10 59 41
2019 BI-04 30 40 20 0 10 0 0 10 70 10
2018 BI 27 35 26 6 4 2 0 10 63 84
2018 BI-02 15 33 36 9 6 0 0 15 48 33
2018 BI-03 39 29 18 5 3 5 0 8 72 38
2017 BI 26 38 23 5 1 0 7 7 69 92
2017 BI-02 14 56 22 6 0 0 3 6 71 36
2017 BI-03 42 26 13 6 0 0 13 7 78 31
2014 BI 39 34 18 7 0 1 1 7 75 74
2014 BI-02 36 48 9 3 0 0 3 3 88 33
2014 BI-03 33 26 26 11 0 4 0 12 62 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 3 17 34 33 12 0 2 45 20 110
2020 BI-02 0 16 30 38 14 0 2 53 16 50
2020 BI-03 5 19 36 31 7 0 2 39 24 42
2019 BI 4 16 35 31 11 0 3 43 21 117
2019 BI-02 0 17 42 30 11 0 0 42 17 53
2019 BI-03 7 14 26 38 10 0 5 50 23 42
2019 BI-04 0 40 30 20 10 0 0 30 40 10
2018 BI 6 17 43 26 6 1 1 33 23 84
2018 BI-02 3 9 42 36 9 0 0 45 12 33
2018 BI-03 11 21 39 21 5 3 0 27 32 38
2017 BI 3 13 35 28 15 0 5 46 17 92
2017 BI-02 0 14 44 25 14 0 3 40 14 36
2017 BI-03 6 10 29 36 12 0 6 51 17 31
2014 BI 7 21 47 17 4 0 4 22 29 76
2014 BI-02 6 27 45 9 6 0 6 16 35 33
2014 BI-03 7 21 45 21 3 0 3 25 29 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 6 30 24 28 10 1 1 39 37 111
2020 BI-02 4 28 24 32 10 0 2 43 33 50
2020 BI-03 9 26 30 30 2 2 0 33 36 43
2019 BI 8 20 37 20 11 1 3 32 29 116
2019 BI-02 4 21 44 19 10 0 2 29 25 52
2019 BI-03 12 17 31 24 10 2 5 36 31 42
2019 BI-04 0 30 40 20 10 0 0 30 30 10
2018 BI 12 25 38 17 5 1 2 22 38 84
2018 BI-02 6 27 30 24 9 0 3 34 34 33
2018 BI-03 16 24 45 11 3 3 0 14 41 38
2017 BI 8 25 27 22 12 1 5 36 35 92
2017 BI-02 3 31 28 31 8 0 0 39 33 36
2017 BI-03 16 19 23 16 13 3 10 33 41 31
2014 BI 17 32 31 17 1 0 1 19 50 75
2014 BI-02 18 30 33 15 3 0 0 18 48 33
2014 BI-03 21 25 25 25 0 0 4 26 48 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 2 14 23 41 15 1 5 59 17 110
2020 BI-02 2 10 24 44 12 0 8 61 13 50
2020 BI-03 2 21 14 43 12 2 5 59 26 42
2019 BI 8 18 21 33 14 3 3 50 28 116
2019 BI-02 8 17 21 42 11 2 0 54 25 53
2019 BI-03 10 19 19 31 14 2 5 49 31 42
2018 BI 4 15 35 30 10 2 5 42 21 84
2018 BI-02 0 15 27 27 21 0 9 53 17 33
2018 BI-03 8 16 37 32 3 5 0 36 25 38
2017 BI 2 18 29 30 11 3 8 46 22 91
2017 BI-02 0 14 29 34 9 6 9 50 17 35
2017 BI-03 6 23 26 26 9 3 6 39 32 31
2014 BI 8 13 27 27 16 3 7 47 24 75
2014 BI-02 9 9 21 21 24 6 9 54 21 33
2014 BI-03 7 18 29 36 7 0 4 44 26 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 15 36 17 6 1 3 25 38 110
2020 BI-02 12 14 40 26 2 0 6 30 28 50
2020 BI-03 33 14 33 10 7 2 0 17 49 42
2019 BI 19 30 28 11 7 3 2 19 51 117
2019 BI-02 15 28 36 15 4 0 2 19 44 53
2019 BI-03 24 31 21 12 5 7 0 18 59 42
2019 BI-04 20 40 30 0 10 0 0 10 60 10
2018 BI 27 30 25 10 2 5 1 13 60 83
2018 BI-02 15 33 27 9 6 6 3 17 53 33
2018 BI-03 38 22 24 14 0 3 0 14 61 37
2017 BI 19 36 23 9 5 1 8 15 60 92
2017 BI-02 11 43 30 8 0 3 5 9 59 37
2017 BI-03 34 30 13 7 6 0 10 14 71 30
2014 BI 27 39 27 5 0 1 1 5 67 75
2014 BI-02 18 52 24 0 0 3 3 0 74 33
2014 BI-03 36 25 25 14 0 0 0 14 61 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 4 9 40 34 13 0 1 47 13 111
2020 BI-02 2 2 45 39 10 0 2 50 4 51
2020 BI-03 5 19 36 29 12 0 0 40 24 42
2019 BI 8 18 30 27 14 2 2 42 27 116
2019 BI-02 6 8 36 32 15 2 2 49 14 53
2019 BI-03 7 29 32 17 12 2 0 30 38 41
2019 BI-04 20 10 20 40 10 0 0 50 30 10
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 23 34 15 14 2 7 5 65 17 111
2020 BI-02 26 32 14 18 0 8 2 64 20 50
2020 BI-03 21 40 14 5 5 7 9 72 11 43
2019 BI 32 34 11 5 9 8 2 73 15 117
2019 BI-02 36 34 13 6 6 2 4 74 12 53
2019 BI-03 29 33 5 7 10 17 0 74 20 42
2019 BI-04 20 40 20 0 10 10 0 67 11 10
2018 BI 18 35 25 11 6 2 4 56 18 85
2018 BI-02 18 45 24 6 3 0 3 66 9 33
2018 BI-03 16 29 26 13 8 5 3 49 23 38
2017 BI 26 35 17 11 9 0 3 62 20 93
2017 BI-02 19 43 14 11 5 0 8 68 18 37
2017 BI-03 19 39 16 6 19 0 0 58 26 31
2014 BI 22 43 11 9 5 3 7 72 16 76
2014 BI-02 15 55 9 9 6 0 6 74 16 33
2014 BI-03 28 28 17 7 7 3 10 64 16 29

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 41 37 7 9 4 2 1 80 13 111
2020 BI-02 42 32 10 10 2 2 2 77 13 50
2020 BI-03 42 42 5 5 5 2 0 86 10 43
2019 BI 44 32 7 13 3 1 1 77 17 117
2019 BI-02 43 38 4 13 2 0 0 81 15 53
2019 BI-03 48 24 7 14 5 0 2 73 20 42
2019 BI-04 30 30 10 10 10 10 0 67 22 10
2018 BI 34 45 9 5 6 0 1 80 11 85
2018 BI-02 33 48 6 3 6 0 3 84 9 33
2018 BI-03 37 42 8 5 8 0 0 79 13 38
2017 BI 41 33 6 10 9 1 0 75 19 93
2017 BI-02 38 35 5 14 5 3 0 75 19 37
2017 BI-03 35 36 0 10 19 0 0 71 29 31
2014 BI 36 39 9 7 5 1 3 78 12 76
2014 BI-02 27 45 6 9 6 0 6 77 16 33
2014 BI-03 48 28 10 3 7 3 0 79 11 29

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 45 45 3 6 0 0 1 91 6 111
2020 BI-02 46 40 6 6 0 0 2 88 6 50
2020 BI-03 47 44 0 9 0 0 0 91 9 43
2019 BI 43 43 3 10 2 0 0 86 11 115
2019 BI-02 42 50 0 8 0 0 0 92 8 52
2019 BI-03 49 29 5 15 2 0 0 78 17 41
2019 BI-04 30 60 0 0 10 0 0 90 10 10
2018 BI 40 36 13 5 4 1 1 78 8 85
2018 BI-02 30 42 21 3 0 0 3 75 3 33
2018 BI-03 42 37 8 5 5 3 0 81 11 38
2017 BI 31 49 10 6 4 0 0 80 11 93
2017 BI-02 30 57 8 5 0 0 0 86 5 37
2017 BI-03 25 42 13 6 13 0 0 68 19 31
2014 BI 38 46 8 5 1 0 1 85 7 76
2014 BI-02 27 58 3 6 3 0 3 88 9 33
2014 BI-03 48 38 10 3 0 0 0 86 3 29

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 41 43 13 3 1 0 0 84 4 110
2020 BI-02 44 34 18 4 0 0 0 78 4 50
2020 BI-03 36 50 10 2 2 0 0 86 5 42
2019 BI 42 43 8 4 3 1 0 85 7 117
2019 BI-02 43 45 6 4 2 0 0 89 6 53
2019 BI-03 45 36 12 7 0 0 0 81 7 42
2019 BI-04 40 40 0 0 20 0 0 80 20 10
2018 BI 36 44 15 4 1 0 0 80 5 85
2018 BI-02 33 45 15 3 3 0 0 79 6 33
2018 BI-03 37 45 16 3 0 0 0 82 3 38

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 39 34 13 6 2 3 4 78 9 111
2020 BI-02 40 32 14 4 4 2 4 77 9 50
2020 BI-03 40 35 16 5 0 0 5 78 5 43
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 47 32 14 4 3 1 0 79 6 111
2020 BI-02 42 36 16 4 0 2 0 80 4 50
2020 BI-03 49 30 16 0 5 0 0 79 5 43
2019 BI 51 31 12 3 2 0 1 83 5 117
2019 BI-02 49 36 8 6 2 0 0 85 8 53
2019 BI-03 52 26 19 0 0 0 2 80 0 42
2019 BI-04 70 20 0 0 10 0 0 90 10 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 38 35 13 8 5 0 0 74 14 110
2020 BI-02 45 31 14 6 4 0 0 76 10 49
2020 BI-03 26 49 12 7 7 0 0 74 14 43
2019 BI 43 32 7 10 7 0 1 76 17 116
2019 BI-02 43 36 8 11 2 0 0 79 13 53
2019 BI-03 39 32 7 10 10 0 2 73 20 41
2019 BI-04 50 20 10 10 10 0 0 70 20 10
2018 BI 24 38 18 9 6 4 2 65 16 85
2018 BI-02 24 39 21 3 3 3 6 70 7 33
2018 BI-03 21 37 13 13 11 5 0 61 25 38
2017 BI 41 27 10 12 10 0 1 68 22 93
2017 BI-02 30 32 16 11 8 0 3 64 19 37
2017 BI-03 42 26 6 16 10 0 0 68 26 31
2014 BI 22 46 9 14 8 0 0 68 22 76
2014 BI-02 12 48 12 15 12 0 0 61 27 33
2014 BI-03 21 55 10 7 7 0 0 76 14 29

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 43 31 13 4 6 2 0 75 11 112
2020 BI-02 47 27 20 2 2 2 0 76 4 51
2020 BI-03 40 33 7 7 12 2 0 74 19 43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 41 36 10 7 5 0 1 77 13 111
2020 BI-02 40 42 8 8 2 0 0 82 10 50
2020 BI-03 44 28 12 7 7 0 2 74 14 43
2019 BI 42 31 14 9 3 1 0 74 12 115
2019 BI-02 51 30 11 8 0 0 0 81 8 53
2019 BI-03 34 29 22 7 5 2 0 65 13 41
2018 BI 31 36 14 12 4 1 2 70 16 85
2018 BI-02 33 42 12 3 3 0 6 81 6 33
2018 BI-03 26 34 11 21 5 3 0 62 27 38
2017 BI 39 32 12 11 6 0 0 71 17 93
2017 BI-02 32 38 16 14 0 0 0 70 14 37
2017 BI-03 29 36 13 13 10 0 0 64 23 31
2014 BI 24 45 17 8 7 0 0 68 14 76
2014 BI-02 12 48 24 6 9 0 0 61 15 33
2014 BI-03 31 41 14 10 3 0 0 72 14 29

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 41 59 111
2020 BI-02 43 57 51
2020 BI-03 36 64 42

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 57 21 7 0 0 7 8 91 0 111
2020 BI-02 58 24 10 0 0 2 6 89 0 50
2020 BI-03 56 23 2 0 0 7 12 97 0 43

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 46 34 5 10 5 0 0 80 15 111
2020 BI-02 46 38 4 10 2 0 0 84 12 50
2020 BI-03 49 30 5 7 9 0 0 79 16 43
2019 BI 50 29 5 10 4 1 1 80 15 115
2019 BI-02 54 31 8 6 2 0 0 85 8 52
2019 BI-03 45 29 5 10 7 2 2 78 18 42
2019 BI-04 40 30 0 20 10 0 0 70 30 10
2018 BI 34 35 15 7 5 1 2 72 12 85
2018 BI-02 36 39 12 3 3 0 6 81 6 33
2018 BI-03 32 34 16 8 8 3 0 68 16 38
2017 BI 44 23 14 11 9 0 0 67 19 93
2017 BI-02 35 27 24 8 5 0 0 62 14 37
2017 BI-03 41 26 6 13 13 0 0 68 26 31
2014 BI 33 37 14 11 5 0 0 70 16 76
2014 BI-02 24 33 27 9 6 0 0 58 15 33
2014 BI-03 34 45 7 7 7 0 0 79 14 29
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 23 36 20 6 4 12 0 66 11 111
2020 BI-02 20 42 20 8 2 8 0 67 11 50
2020 BI-03 26 37 16 7 0 14 0 73 8 43
2019 BI 30 32 18 8 3 9 0 68 12 115
2019 BI-02 26 40 21 4 4 6 0 70 8 53
2019 BI-03 37 22 15 10 2 15 0 69 14 41
2019 BI-04 20 30 30 10 10 0 0 50 20 10
2018 BI 15 33 23 11 6 11 1 55 19 84
2018 BI-02 12 36 21 15 6 6 3 53 23 33
2018 BI-03 19 27 27 8 8 11 0 52 18 37
2017 BI 17 33 23 10 7 11 0 56 18 92
2017 BI-02 11 33 31 14 3 8 0 48 18 36
2017 BI-03 22 29 16 10 10 13 0 59 22 31
2014 BI 12 37 12 14 5 20 0 61 25 76
2014 BI-02 3 36 9 21 6 24 0 52 36 33
2014 BI-03 17 38 7 10 7 21 0 70 22 29

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 43 25 7 7 1 0 60 15 109
2020 BI-02 16 47 24 8 4 0 0 63 12 49
2020 BI-03 12 45 29 5 7 2 0 59 12 42
2019 BI 22 37 20 10 6 5 0 62 17 115
2019 BI-02 19 36 28 11 2 4 0 57 14 53
2019 BI-03 27 39 12 7 7 7 0 71 16 41
2019 BI-04 20 30 20 20 10 0 0 50 30 10
2018 BI 14 33 31 13 6 1 1 48 20 83
2018 BI-02 15 24 36 15 6 0 3 41 22 33
2018 BI-03 14 36 31 8 8 3 0 51 17 36
2017 BI 15 36 24 10 10 5 0 54 21 92
2017 BI-02 14 31 33 11 8 3 0 46 20 36
2017 BI-03 12 46 16 3 16 6 0 62 21 31
2014 BI 9 31 20 24 15 1 0 41 39 75
2014 BI-02 3 27 15 30 24 0 0 30 55 33
2014 BI-03 11 39 21 14 11 4 0 52 26 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 10 33 24 18 8 6 0 46 28 111
2020 BI-02 10 40 24 16 4 6 0 53 21 50
2020 BI-03 7 30 23 23 9 7 0 40 35 43
2019 BI 15 24 25 17 8 10 2 44 28 113
2019 BI-02 13 29 35 13 4 6 0 45 18 52
2019 BI-03 20 18 15 23 10 10 5 44 38 40
2019 BI-04 10 20 20 10 10 30 0 43 29 10
2018 BI 5 29 31 21 8 5 1 35 32 84
2018 BI-02 9 24 36 21 6 0 3 34 28 33
2018 BI-03 3 27 30 19 11 11 0 33 33 37
2017 BI 12 27 26 17 9 8 1 43 29 92
2017 BI-02 11 28 28 19 6 6 3 42 27 36
2017 BI-03 9 23 26 16 16 10 0 35 36 31
2014 BI 3 18 33 18 21 7 0 23 42 76
2014 BI-02 3 6 30 21 33 6 0 10 58 33
2014 BI-03 0 24 34 17 14 10 0 27 35 29

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 44 14 14 8 2 0 62 23 111
2020 BI-02 22 46 10 12 8 2 0 69 20 50
2020 BI-03 9 49 16 19 7 0 0 58 26 43
2019 BI 15 35 23 14 10 3 0 51 24 115
2019 BI-02 13 43 26 8 8 2 0 58 15 53
2019 BI-03 17 24 24 20 10 5 0 44 31 41
2019 BI-04 10 40 20 20 10 0 0 50 30 10
2018 BI 7 32 24 24 10 2 1 41 35 84
2018 BI-02 12 30 27 21 6 0 3 44 28 33
2018 BI-03 5 27 24 24 14 5 0 34 40 37
2017 BI 11 33 32 15 5 3 0 45 21 93
2017 BI-02 8 30 38 22 0 3 0 39 22 37
2017 BI-03 6 39 33 6 10 6 0 48 17 31
2014 BI 7 32 20 21 16 5 0 40 39 76
2014 BI-02 0 30 21 30 15 3 0 31 47 33
2014 BI-03 14 28 17 10 21 10 0 46 35 29

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 45 28 12 2 0 13 1 84 2 111
2020 BI-02 42 28 12 0 0 16 2 85 0 50
2020 BI-03 44 35 12 5 0 5 0 83 5 43
2019 BI 45 18 16 2 0 16 3 78 2 117
2019 BI-02 51 15 21 2 0 9 2 74 2 53
2019 BI-03 45 17 14 0 0 19 5 81 0 42
2019 BI-04 50 30 10 0 0 10 0 89 0 10
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 17 56 18 3 5 2 0 74 7 111
2020 BI-02 14 62 12 4 4 4 0 79 8 50
2020 BI-03 16 60 16 2 5 0 0 77 7 43
2019 BI 23 50 14 9 4 1 0 73 13 117
2019 BI-02 23 51 15 9 2 0 0 74 11 53
2019 BI-03 26 45 10 12 7 0 0 71 19 42
2019 BI-04 10 60 30 0 0 0 0 70 0 10
2018 BI 20 51 19 8 0 1 0 72 9 83
2018 BI-02 18 52 24 3 0 3 0 72 3 33
2018 BI-03 17 56 11 17 0 0 0 72 17 36
2017 BI 14 59 16 6 3 1 0 74 10 93
2017 BI-02 14 65 14 5 3 0 0 78 8 37
2017 BI-03 9 59 19 10 3 0 0 68 13 31
2014 BI 13 43 24 14 4 1 0 57 19 76
2014 BI-02 9 39 27 21 3 0 0 48 24 33
2014 BI-03 10 59 14 10 3 3 0 71 14 29

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 12 42 22 19 3 3 0 56 22 111
2020 BI-02 12 48 24 12 0 4 0 63 13 50
2020 BI-03 9 42 21 21 5 2 0 52 26 43
2019 BI 12 33 27 18 4 6 0 48 24 116
2019 BI-02 17 37 31 12 0 4 0 56 12 52
2019 BI-03 7 31 19 29 5 10 0 42 37 42
2019 BI-04 0 30 40 10 20 0 0 30 30 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 21 48 18 8 2 3 0 71 10 110
2020 BI-02 22 40 24 8 2 4 0 65 10 50
2020 BI-03 21 60 9 7 2 0 0 81 9 43
2019 BI 22 42 20 9 3 3 0 66 13 117
2019 BI-02 25 43 21 9 0 2 0 69 10 53
2019 BI-03 21 45 14 10 7 2 0 68 17 42
2019 BI-04 20 20 40 0 10 10 0 44 11 10
2018 BI 22 47 13 11 5 1 1 71 16 85
2018 BI-02 21 52 9 9 6 0 3 75 16 33
2018 BI-03 24 45 11 16 3 3 0 70 19 38
2017 BI 25 49 10 14 3 0 0 73 17 93
2017 BI-02 14 57 14 14 3 0 0 70 16 37
2017 BI-03 19 55 3 16 6 0 0 74 23 31
2014 BI 24 43 13 14 4 0 1 68 19 76
2014 BI-02 15 42 15 18 6 0 3 59 25 33
2014 BI-03 31 45 3 17 3 0 0 76 21 29

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 43 18 6 2 0 0 74 8 110
2020 BI-02 33 41 22 4 0 0 0 73 4 49
2020 BI-03 30 47 12 7 5 0 0 77 12 43
2019 BI 31 42 18 5 3 2 0 74 8 117
2019 BI-02 30 43 19 4 2 2 0 75 6 53
2019 BI-03 33 43 12 10 2 0 0 76 12 42
2019 BI-04 30 40 30 0 0 0 0 70 0 10
2018 BI 24 46 21 4 5 0 0 70 8 84
2018 BI-02 25 50 19 0 6 0 0 75 6 32
2018 BI-03 18 42 29 5 5 0 0 61 11 38

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 16 30 21 19 9 5 0 48 30 108
2020 BI-02 18 29 22 18 6 6 0 50 26 49
2020 BI-03 12 38 14 21 10 5 0 53 33 42
2019 BI 20 22 26 15 9 8 1 46 25 117
2019 BI-02 21 26 26 9 9 6 2 51 20 53
2019 BI-03 21 24 29 14 5 7 0 49 21 42
2019 BI-04 10 10 30 30 10 10 0 22 44 10
2018 BI 13 32 25 12 8 7 2 50 22 84
2018 BI-02 15 36 24 9 9 3 3 55 19 33
2018 BI-03 11 26 26 16 11 8 3 41 29 38
2017 BI 12 27 25 20 9 6 1 42 31 93
2017 BI-02 8 41 22 11 11 8 0 53 24 37
2017 BI-03 9 19 29 26 10 3 3 31 38 31
2014 BI 12 24 25 17 14 5 3 39 34 76
2014 BI-02 3 27 27 18 15 9 0 33 37 33
2014 BI-03 17 24 21 14 21 0 3 43 36 29

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 10 29 28 18 13 1 1 40 31 110
2020 BI-02 8 32 30 22 8 0 0 40 30 50
2020 BI-03 10 31 29 17 14 0 0 40 31 42
2019 BI 15 25 25 20 13 3 0 41 34 117
2019 BI-02 15 21 30 17 13 4 0 37 31 53
2019 BI-03 14 33 17 24 12 0 0 48 36 42
2019 BI-04 10 20 50 10 10 0 0 30 20 10
2018 BI 6 27 32 15 18 2 0 34 34 85
2018 BI-02 3 24 45 6 18 3 0 28 25 33
2018 BI-03 8 24 18 24 24 3 0 32 49 38
2017 BI 11 23 24 21 19 3 0 34 41 93
2017 BI-02 5 22 30 16 27 0 0 27 43 37
2017 BI-03 9 19 16 29 19 6 0 31 52 31
2014 BI 5 29 16 18 29 3 0 35 49 76
2014 BI-02 3 15 21 21 36 3 0 19 59 33
2014 BI-03 3 38 10 17 31 0 0 41 48 29

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 13 21 16 24 22 2 2 35 48 112
2020 BI-02 10 22 12 33 18 2 4 33 54 51
2020 BI-03 12 26 19 19 26 0 0 37 44 43
2019 BI 15 21 14 21 26 3 1 37 49 117
2019 BI-02 19 21 9 21 28 2 0 40 50 53
2019 BI-03 12 24 12 19 29 2 2 38 50 42
2019 BI-04 0 20 30 30 20 0 0 20 50 10
2018 BI 6 21 18 14 36 5 0 28 53 85
2018 BI-02 3 30 18 18 30 0 0 33 48 33
2018 BI-03 8 16 13 8 47 8 0 26 60 38
2017 BI 5 26 13 18 36 2 0 32 55 93
2017 BI-02 5 16 14 30 35 0 0 22 65 37
2017 BI-03 3 29 10 10 49 0 0 32 59 31
2014 BI 3 24 11 24 38 0 1 27 63 76
2014 BI-02 0 12 9 27 52 0 0 12 79 33
2014 BI-03 3 28 7 21 41 0 0 31 62 29

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 58 21 17 1 3 0 1 79 4 111
2020 BI-02 48 30 18 2 0 0 2 80 2 50
2020 BI-03 67 9 19 0 5 0 0 77 5 43
2019 BI 47 35 9 4 2 0 3 85 6 116
2019 BI-02 58 35 6 2 0 0 0 92 2 52
2019 BI-03 45 36 10 5 0 0 5 85 5 42
2019 BI-04 10 40 20 20 10 0 0 50 30 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 45 26 19 6 2 0 1 72 8 110
2020 BI-02 32 36 26 4 0 0 2 69 4 50
2020 BI-03 60 19 10 7 5 0 0 79 12 42
2019 BI 27 36 25 9 1 1 2 65 10 117
2019 BI-02 26 40 21 11 2 0 0 66 13 53
2019 BI-03 33 36 24 5 0 0 2 71 5 42
2019 BI-04 20 30 50 0 0 0 0 50 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 68 15 8 4 3 2 1 85 7 110
2020 BI-02 71 8 8 6 4 0 2 81 10 49
2020 BI-03 65 19 12 2 0 2 0 86 2 43
2019 BI 69 12 8 3 3 4 1 86 6 117
2019 BI-02 70 8 9 6 4 4 0 80 10 53
2019 BI-03 76 10 7 0 2 5 0 90 3 42
2019 BI-04 50 20 10 0 10 10 0 78 11 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 68 14 8 5 1 0 4 86 6 111
2020 BI-02 62 20 8 6 2 0 2 84 8 50
2020 BI-03 70 12 12 5 0 0 2 83 5 43
2019 BI 74 10 4 0 1 3 9 94 1 117
2019 BI-02 74 15 8 0 0 0 4 92 0 53
2019 BI-03 71 5 2 0 2 5 14 94 3 42
2019 BI-04 70 20 0 0 0 10 0 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 14 40 25 14 2 5 0 57 17 111
2020 BI-02 10 34 36 12 0 8 0 48 13 50
2020 BI-03 14 51 14 16 2 2 0 67 19 43
2019 BI 15 40 25 11 2 7 0 60 14 117
2019 BI-02 15 34 30 15 0 6 0 52 16 53
2019 BI-03 14 52 19 5 2 7 0 72 8 42
2019 BI-04 20 50 0 20 10 0 0 70 30 10
2018 BI 7 38 30 12 7 6 0 48 20 84
2018 BI-02 3 41 28 13 13 3 0 45 26 32
2018 BI-03 11 34 24 16 5 11 0 50 24 38
2017 BI 12 35 30 15 4 4 0 48 20 93
2017 BI-02 11 27 43 16 3 0 0 38 19 37
2017 BI-03 9 39 19 19 6 7 0 52 28 31

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 46 20 4 2 1 0 74 6 109
2020 BI-02 26 44 24 2 2 2 0 71 4 50
2020 BI-03 29 46 17 5 2 0 0 76 7 41
2019 BI 29 50 14 3 2 2 0 81 5 116
2019 BI-02 26 49 17 6 2 0 0 75 8 53
2019 BI-03 36 50 10 2 0 2 0 88 2 42
2018 BI 32 46 16 1 4 1 0 79 5 85
2018 BI-02 33 42 21 0 3 0 0 76 3 33
2018 BI-03 34 42 13 3 5 3 0 78 8 38
2017 BI 30 49 13 3 2 2 0 81 6 92
2017 BI-02 27 51 14 5 0 3 0 81 6 37
2017 BI-03 29 49 10 3 6 3 0 80 10 31
2014 BI 29 43 12 9 1 5 0 76 11 76
2014 BI-02 27 39 18 12 3 0 0 67 15 33
2014 BI-03 28 45 10 7 0 10 0 81 8 29

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 39 37 15 7 1 1 0 77 8 110
2020 BI-02 47 33 12 8 0 0 0 80 8 51
2020 BI-03 37 37 17 7 0 2 0 75 8 41
2019 BI 46 38 9 4 1 3 0 86 5 117
2019 BI-02 47 34 9 8 0 2 0 83 8 53
2019 BI-03 45 38 12 2 0 2 0 85 2 42
2019 BI-04 40 50 0 0 10 0 0 90 10 10
2018 BI 28 47 16 2 5 1 0 76 7 85
2018 BI-02 27 45 18 3 6 0 0 73 9 33
2018 BI-03 32 42 18 0 5 3 0 76 5 38
2017 BI 28 47 16 4 2 2 0 77 7 93
2017 BI-02 41 38 19 3 0 0 0 78 3 37
2017 BI-03 16 58 13 3 6 3 0 76 10 31
2014 BI 30 43 16 5 1 4 0 77 7 76
2014 BI-02 30 39 18 9 3 0 0 70 12 33
2014 BI-03 31 48 14 0 0 7 0 85 0 29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 42 17 5 0 1 0 77 5 112
2020 BI-02 39 41 16 4 0 0 0 80 4 51
2020 BI-03 35 47 12 7 0 0 0 81 7 43

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 26 47 14 5 3 5 1 78 8 110
2020 BI-02 27 43 16 2 2 8 2 78 4 51
2020 BI-03 24 51 15 7 0 2 0 78 8 41

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 48 7 7 2 0 0 84 9 110
2020 BI-02 38 44 8 8 2 0 0 82 10 50
2020 BI-03 36 50 10 5 0 0 0 86 5 42
2019 BI 43 42 9 3 3 1 0 85 6 117
2019 BI-02 40 47 8 4 2 0 0 87 6 53
2019 BI-03 52 36 7 2 2 0 0 88 5 42
2019 BI-04 30 40 20 0 10 0 0 70 10 10
2018 BI 33 48 12 2 5 0 0 81 7 85
2018 BI-02 30 48 9 3 9 0 0 79 12 33
2018 BI-03 34 50 11 3 3 0 0 84 5 38
2017 BI 30 54 7 5 3 0 0 85 9 92
2017 BI-02 19 70 5 3 3 0 0 89 5 37
2017 BI-03 29 46 13 6 6 0 0 74 13 31
2014 BI 36 41 11 11 1 1 0 77 12 76
2014 BI-02 27 42 15 12 3 0 0 70 15 33
2014 BI-03 38 38 10 10 0 3 0 79 11 29

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 34 37 17 7 5 0 0 71 12 109
2020 BI-02 37 39 18 0 6 0 0 76 6 49
2020 BI-03 29 38 17 12 5 0 0 67 17 42
2019 BI 34 38 16 9 3 0 0 72 12 116
2019 BI-02 35 38 17 8 2 0 0 73 10 52
2019 BI-03 33 36 19 10 2 0 0 69 12 42
2019 BI-04 30 30 20 0 20 0 0 60 20 10
2018 BI 27 35 28 4 6 0 0 62 9 85
2018 BI-02 18 42 24 9 6 0 0 61 15 33
2018 BI-03 32 34 26 0 8 0 0 66 8 38
2017 BI 28 36 19 12 5 0 0 64 17 92
2017 BI-02 19 46 19 11 5 0 0 65 16 37
2017 BI-03 25 29 23 13 10 0 0 55 23 31
2014 BI 13 42 17 18 9 0 0 55 28 76
2014 BI-02 3 42 15 24 15 0 0 45 39 33
2014 BI-03 21 41 17 17 3 0 0 62 21 29

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 37 20 11 1 0 0 68 12 109
2020 BI-02 36 40 18 6 0 0 0 76 6 50
2020 BI-03 22 39 24 12 2 0 0 61 15 41
2019 BI 31 42 17 4 6 0 0 73 10 117
2019 BI-02 28 47 13 6 6 0 0 75 11 53
2019 BI-03 36 36 19 2 7 0 0 71 10 42
2019 BI-04 20 50 20 0 10 0 0 70 10 10
2018 BI 22 48 18 11 1 0 0 70 12 82
2018 BI-02 12 52 24 9 3 0 0 64 12 33
2018 BI-03 25 44 19 11 0 0 0 69 11 36
2017 BI 24 46 13 12 5 0 0 70 17 92
2017 BI-02 16 57 8 14 5 0 0 73 19 37
2017 BI-03 19 39 23 10 10 0 0 58 19 31
2014 BI 13 42 14 21 9 0 0 55 30 76
2014 BI-02 3 48 12 24 12 0 0 52 36 33
2014 BI-03 24 31 17 21 7 0 0 55 28 29

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 34 25 7 5 2 0 62 13 110
2020 BI-02 30 38 22 4 2 4 0 71 6 50
2020 BI-03 21 38 26 7 7 0 0 60 14 42
2019 BI 30 34 23 4 6 2 0 65 11 115
2019 BI-02 29 43 20 2 4 2 0 74 6 51
2019 BI-03 33 29 26 2 7 2 0 63 10 42
2019 BI-04 20 40 10 10 20 0 0 60 30 10
2018 BI 19 35 27 8 6 4 1 57 15 85
2018 BI-02 18 36 21 9 6 6 3 60 17 33
2018 BI-03 18 34 29 8 8 3 0 54 16 38
2017 BI 30 27 20 14 3 5 0 61 18 92
2017 BI-02 24 30 27 14 0 5 0 57 14 37
2017 BI-03 29 29 13 16 6 6 0 62 24 31
2014 BI 18 34 22 12 5 4 4 57 19 76
2014 BI-02 12 33 15 21 9 6 3 50 33 33
2014 BI-03 24 34 28 3 3 3 3 63 7 29
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 BI 20 50 30 112
2020 BI-02 18 49 33 51
2020 BI-03 21 53 26 43
2019 BI 17 54 29 117
2019 BI-02 11 53 36 53
2019 BI-03 17 67 17 42
2019 BI-04 40 30 30 10
2018 BI 18 49 33 83
2018 BI-02 9 56 34 32
2018 BI-03 19 54 27 37
2017 BI 15 49 36 93
2017 BI-02 19 59 22 37
2017 BI-03 10 54 36 31
2014 BI 13 62 25 76
2014 BI-02 12 55 33 33
2014 BI-03 14 69 17 29

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 BI 45 5 18 5 23 5 22
2019 BI 40 10 20 5 10 15 20
2018 BI 43 50 0 7 0 0 14
2017 BI 21 50 7 0 7 14 14
2014 BI 30 20 20 30 9999 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 9 91 110
2020 BI-03 14 86 43
2019 BI 14 86 117
2019 BI-02 9 91 53
2019 BI-03 17 83 42
2018 BI 12 88 85
2018 BI-03 18 82 38

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 50 50 10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 44 56 16
2018 BI 50 50 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16
2018 BI 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 16

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2018 BI 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 50 50 16
2018 BI 50 50 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 50 50 10
2019 BI 31 69 16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 63 38 16
2018 BI 50 50 10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 38 63 16
2018 BI 50 50 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 50 50 10
2019 BI 56 44 16
2018 BI 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 50 50 10
2019 BI 50 50 16
2018 BI 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16
2018 BI 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 38 63 16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 38 63 16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 56 44 16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 44 56 16

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16
2018 BI 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 16
2018 BI 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 38 63 16

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 16
2018 BI 0 100 10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 50 50 10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 16

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 0 100 16

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 50 50 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16
2018 BI 0 100 10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 BI 69 31 16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 0 100 10
2019 BI 0 100 16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 BI 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 14 22 15 11 10 26 2 50 29 111
2020 BI-02 14 16 18 12 4 34 2 47 25 50
2020 BI-03 12 28 14 9 14 21 2 52 30 43
2019 BI 11 26 16 8 9 23 7 54 23 117
2019 BI-02 15 32 25 4 2 19 4 61 7 53
2019 BI-03 7 24 7 14 12 26 10 48 41 42
2019 BI-04 10 20 20 10 20 20 0 38 38 10
2018 BI 13 25 19 11 8 23 1 50 25 84
2018 BI-02 15 33 15 6 6 21 3 64 16 33
2018 BI-03 5 18 18 18 11 29 0 33 41 38
2017 BI 12 17 25 8 7 23 9 42 21 91
2017 BI-02 17 17 25 6 3 22 11 50 13 36
2017 BI-03 9 13 23 6 13 29 6 35 30 31
2014 BI 13 22 16 11 7 28 4 52 25 76
2014 BI-02 12 9 21 9 12 36 0 33 33 33
2014 BI-03 14 28 10 17 3 21 7 57 29 29

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 35 13 10 7 5 1 69 18 111
2020 BI-02 32 32 16 10 2 8 0 70 13 50
2020 BI-03 33 37 5 14 9 0 2 71 24 43
2019 BI 33 39 11 9 4 3 1 75 13 117
2019 BI-02 32 51 8 4 0 4 2 88 4 53
2019 BI-03 31 36 14 17 2 0 0 67 19 42
2019 BI-04 40 20 10 10 20 0 0 60 30 10
2018 BI 26 44 18 5 5 2 0 72 10 84
2018 BI-02 30 42 21 3 3 0 0 73 6 33
2018 BI-03 16 50 16 8 5 5 0 69 14 38
2017 BI 22 46 19 8 3 3 0 70 11 92
2017 BI-02 16 57 16 5 0 5 0 77 6 37
2017 BI-03 22 42 19 6 6 3 0 67 13 31
2014 BI 21 38 18 8 5 9 0 65 14 76
2014 BI-02 18 33 24 3 12 9 0 57 17 33
2014 BI-03 24 34 10 17 0 14 0 68 20 29
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 7 93 110
2020 BI-02 10 90 49
2019 BI 5 95 117
2018 BI 8 92 84

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 13 24 17 6 6 31 3 55 19 111
2020 BI-02 10 22 16 8 4 36 4 53 20 50
2020 BI-03 12 28 19 7 7 26 2 55 19 43
2019 BI 10 24 22 5 2 32 4 54 11 116
2019 BI-02 13 21 32 6 0 25 4 47 8 53
2019 BI-03 10 24 12 5 0 45 5 67 10 42
2018 BI 14 27 20 6 4 27 2 58 13 85
2018 BI-02 21 27 9 6 6 27 3 70 17 33
2018 BI-03 3 29 24 8 3 32 3 48 16 38
2017 BI 12 13 26 2 4 33 10 43 11 93
2017 BI-02 16 19 27 3 0 30 5 54 4 37
2017 BI-03 6 10 16 0 13 49 6 35 29 31
2014 BI 16 25 17 3 1 36 3 66 6 76
2014 BI-02 12 21 24 3 3 33 3 52 10 33
2014 BI-03 21 24 10 3 0 38 3 76 6 29

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 32 33 19 5 5 5 1 69 11 111
2020 BI-02 32 30 22 6 2 8 0 67 9 50
2020 BI-03 35 35 19 5 5 0 2 71 10 43
2019 BI 37 42 10 4 2 5 0 83 6 117
2019 BI-02 32 45 11 4 0 8 0 84 4 53
2019 BI-03 43 38 10 5 0 5 0 85 5 42
2019 BI-04 30 50 10 0 10 0 0 80 10 10
2018 BI 26 40 16 7 2 8 0 72 10 85
2018 BI-02 27 42 12 9 3 6 0 74 13 33
2018 BI-03 18 39 18 8 3 13 0 67 12 38
2017 BI 20 42 24 2 2 10 0 69 5 93
2017 BI-02 22 51 16 0 0 11 0 82 0 37
2017 BI-03 12 42 26 6 6 6 0 58 14 31
2014 BI 26 36 26 4 1 7 0 66 6 76
2014 BI-02 18 33 30 6 3 9 0 57 10 33
2014 BI-03 34 34 21 3 0 7 0 74 4 29
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 30 32 22 11 6 0 0 61 17 111
2020 BI-02 24 31 22 18 6 0 0 55 24 51
2020 BI-03 36 31 19 5 10 0 0 67 14 42

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 44 14 4 3 0 0 79 7 112
2020 BI-02 27 49 16 4 4 0 0 76 8 51
2020 BI-03 37 40 14 7 2 0 0 77 9 43
2019 BI 21 44 21 7 5 0 2 67 12 117
2019 BI-02 19 38 26 9 6 0 2 58 15 53
2019 BI-03 21 48 14 7 7 0 2 71 15 42
2019 BI-04 30 50 20 0 0 0 0 80 0 10
2018 BI 19 28 25 17 10 0 1 48 27 83
2018 BI-02 15 30 24 27 0 0 3 47 28 33
2018 BI-03 27 30 16 14 14 0 0 57 27 37
2017 BI 24 29 20 9 13 1 4 56 23 93
2017 BI-02 16 35 24 5 11 0 8 56 18 37
2017 BI-03 32 23 19 13 10 3 0 56 24 31

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 24 28 22 14 13 0 0 52 26 111
2020 BI-02 20 34 22 16 8 0 0 54 24 50
2020 BI-03 23 26 23 12 16 0 0 49 28 43
2019 BI 19 33 26 13 9 0 0 52 21 117
2019 BI-02 23 40 19 11 8 0 0 62 19 53
2019 BI-03 14 26 36 21 2 0 0 40 24 42
2019 BI-04 20 30 40 0 10 0 0 50 10 10
2018 BI 12 35 32 18 2 0 1 47 20 84
2018 BI-02 24 30 33 9 3 0 0 55 12 33
2018 BI-03 5 34 32 24 3 0 3 41 27 38
2017 BI 16 31 29 14 8 0 2 48 22 93
2017 BI-02 22 24 30 11 11 0 3 47 22 37
2017 BI-03 12 29 33 19 6 0 0 42 26 31

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 29 34 25 6 4 0 2 64 10 111
2020 BI-02 28 40 24 4 0 0 4 71 4 50
2020 BI-03 30 37 23 2 7 0 0 67 9 43
2019 BI 30 40 21 3 6 0 1 70 9 115
2019 BI-02 34 40 21 2 4 0 0 74 6 53
2019 BI-03 28 43 20 3 5 0 3 72 8 40
2019 BI-04 20 40 30 0 10 0 0 60 10 10
2018 BI 19 42 30 6 1 0 2 62 7 84
2018 BI-02 24 36 33 6 0 0 0 61 6 33
2018 BI-03 16 42 26 8 3 0 5 61 11 38
2017 BI 28 38 19 8 1 1 5 70 9 93
2017 BI-02 27 38 22 8 0 0 5 69 9 37
2017 BI-03 32 26 29 0 3 3 7 64 4 31

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 20 31 18 19 11 0 2 51 30 111
2020 BI-02 18 38 20 16 6 0 2 57 22 50
2020 BI-03 16 30 16 16 19 0 2 48 36 43
2019 BI 26 32 17 12 10 2 2 59 23 117
2019 BI-02 32 36 13 9 8 0 2 69 17 53
2019 BI-03 14 26 24 17 14 2 2 43 33 42
2019 BI-04 30 40 20 0 10 0 0 70 10 10
2018 BI 13 40 23 13 7 1 1 55 21 82
2018 BI-02 25 38 25 6 6 0 0 63 13 32
2018 BI-03 8 41 24 16 8 0 3 50 25 37
2017 BI 17 26 23 17 10 0 8 46 29 93
2017 BI-02 14 27 22 22 8 0 8 44 32 37
2017 BI-03 13 26 26 13 13 0 10 43 29 31

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 34 12 10 5 0 4 72 16 110
2020 BI-02 28 42 14 12 2 0 2 71 14 50
2020 BI-03 45 24 10 5 10 0 7 74 15 42
2019 BI 30 43 11 6 5 0 4 76 12 115
2019 BI-02 36 42 9 2 9 0 2 79 12 53
2019 BI-03 27 41 15 7 0 0 10 76 8 41
2019 BI-04 30 50 10 10 0 0 0 80 10 10
2018 BI 33 43 10 6 4 1 4 80 10 84
2018 BI-02 39 36 15 9 0 0 0 76 9 33
2018 BI-03 34 45 8 0 5 0 8 86 6 38
2017 BI 41 25 15 5 4 1 8 73 11 92
2017 BI-02 39 14 19 8 8 0 11 59 19 36
2017 BI-03 42 26 13 6 3 3 7 75 11 31

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 33 27 19 11 10 0 0 60 21 111
2020 BI-02 24 40 20 8 8 0 0 64 16 50
2020 BI-03 49 19 9 12 12 0 0 67 23 43
2019 BI 29 33 23 6 9 0 0 62 15 115
2019 BI-02 37 33 25 2 4 0 0 69 6 52
2019 BI-03 26 31 26 12 5 0 0 57 17 42
2018 BI 23 44 19 7 6 1 0 67 13 84
2018 BI-02 24 52 18 3 3 0 0 76 6 33
2018 BI-03 26 39 21 8 5 0 0 66 13 38
2017 BI 22 36 24 10 5 0 3 60 16 93
2017 BI-02 22 43 19 11 3 0 3 67 14 37
2017 BI-03 22 39 23 3 10 0 3 63 13 31

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 39 26 13 8 10 1 4 68 19 111
2020 BI-02 30 32 16 6 10 0 6 66 17 50
2020 BI-03 49 21 9 9 7 2 2 73 17 43

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 27 37 17 11 6 1 1 65 17 111
2020 BI-02 28 38 14 10 8 0 2 67 18 50
2020 BI-03 28 40 14 12 5 2 0 69 17 43
2019 BI 28 38 17 9 6 0 1 67 16 116
2019 BI-02 33 31 21 10 6 0 0 63 15 52
2019 BI-03 24 45 14 10 5 0 2 71 15 42
2019 BI-04 10 50 10 20 10 0 0 60 30 10
2018 BI 26 45 21 6 0 1 1 72 6 85
2018 BI-02 42 33 18 6 0 0 0 76 6 33
2018 BI-03 18 58 16 5 0 3 0 78 5 38
2017 BI 25 32 28 8 1 1 5 61 9 93
2017 BI-02 22 38 22 11 3 0 5 63 14 37
2017 BI-03 22 29 33 6 0 3 6 57 7 31

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 28 36 21 13 2 0 1 65 15 111
2020 BI-02 32 32 24 10 2 0 0 64 12 50
2020 BI-03 26 42 12 16 2 0 2 69 19 43
2019 BI 33 28 26 9 4 0 1 61 13 116
2019 BI-02 38 21 25 12 4 0 0 60 15 52
2019 BI-03 29 36 24 5 5 0 2 66 10 42
2019 BI-04 20 30 40 0 10 0 0 50 10 10
2018 BI 24 42 25 8 0 0 1 66 8 84
2018 BI-02 36 33 21 9 0 0 0 70 9 33
2018 BI-03 18 50 24 8 0 0 0 68 8 38
2017 BI 27 37 24 5 1 2 4 68 7 93
2017 BI-02 22 41 27 8 0 0 3 64 8 37
2017 BI-03 22 36 20 6 3 6 6 66 11 31

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 35 17 11 5 0 1 66 16 111
2020 BI-02 40 32 14 12 2 0 0 72 14 50
2020 BI-03 23 40 19 9 7 0 2 64 17 43
2019 BI 36 29 19 12 3 0 0 66 16 116
2019 BI-02 38 27 17 13 4 0 0 65 17 52
2019 BI-03 33 36 17 12 2 0 0 69 14 42
2019 BI-04 20 30 30 10 10 0 0 50 20 10
2018 BI 31 34 27 7 0 0 1 65 7 85
2018 BI-02 42 30 24 3 0 0 0 73 3 33
2018 BI-03 29 39 21 11 0 0 0 68 11 38
2017 BI 32 35 19 6 0 2 5 72 7 93
2017 BI-02 27 46 22 0 0 3 3 77 0 37
2017 BI-03 29 26 16 16 0 3 10 63 19 31

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 42 35 10 9 4 0 1 77 13 110
2020 BI-02 45 35 10 10 0 0 0 80 10 49
2020 BI-03 44 30 12 5 9 0 0 74 14 43
2019 BI 40 26 13 14 6 1 0 67 20 115
2019 BI-02 39 24 8 24 6 0 0 63 29 51
2019 BI-03 36 36 14 5 7 2 0 73 12 42
2019 BI-04 40 10 40 0 10 0 0 50 10 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 23 37 25 10 5 0 0 59 15 111
2020 BI-02 24 38 26 10 2 0 0 62 12 50
2020 BI-03 21 47 21 5 7 0 0 67 12 43

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 25 36 22 13 5 0 0 61 17 110
2020 BI-02 30 34 20 12 4 0 0 64 16 50
2020 BI-03 23 40 19 14 5 0 0 63 19 43
2019 BI 34 34 21 9 2 0 0 69 10 116
2019 BI-02 37 40 12 10 2 0 0 77 12 52
2019 BI-03 31 33 24 10 2 0 0 64 12 42
2019 BI-04 20 50 30 0 0 0 0 70 0 10
2018 BI 23 36 30 6 4 0 1 60 10 83
2018 BI-02 31 28 38 3 0 0 0 59 3 32
2018 BI-03 21 39 29 3 8 0 0 61 11 38
2017 BI 32 36 16 8 1 2 5 73 9 93
2017 BI-02 19 46 24 5 3 0 3 67 8 37
2017 BI-03 35 26 13 10 0 6 10 73 12 31

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 38 38 15 4 5 0 0 76 9 112
2020 BI-02 35 43 14 2 6 0 0 78 8 51
2020 BI-03 37 30 19 7 7 0 0 67 14 43
2019 BI 48 39 9 4 0 0 0 87 4 116
2019 BI-02 38 48 10 4 0 0 0 87 4 52
2019 BI-03 62 26 7 5 0 0 0 88 5 42
2019 BI-04 50 30 10 10 0 0 0 80 10 10
2018 BI 49 34 12 4 0 0 1 85 4 85
2018 BI-02 55 27 12 6 0 0 0 82 6 33
2018 BI-03 45 39 13 3 0 0 0 84 3 38
2017 BI 60 24 12 3 0 0 1 85 3 93
2017 BI-02 43 32 14 8 0 0 3 78 8 37
2017 BI-03 71 20 10 0 0 0 0 90 0 31

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 23 38 27 8 5 0 0 60 13 111
2020 BI-02 18 44 24 10 4 0 0 62 14 50
2020 BI-03 21 35 30 7 7 0 0 56 14 43

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 63 25 5 4 1 1 1 90 5 111
2020 BI-02 58 28 8 6 0 0 0 86 6 50
2020 BI-03 63 23 5 2 2 2 2 90 5 43
2019 BI 73 15 6 1 0 0 5 93 1 114
2019 BI-02 69 22 6 0 0 0 4 94 0 51
2019 BI-03 71 10 10 2 0 0 7 87 3 41
2019 BI-04 80 20 0 0 0 0 0 100 0 10
2018 BI 66 19 10 0 1 0 4 89 1 83
2018 BI-02 59 19 19 0 3 0 0 78 3 32
2018 BI-03 70 22 3 0 0 0 5 97 0 37

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 77 11 5 3 1 2 2 92 4 110
2020 BI-02 82 10 4 2 0 2 0 94 2 50
2020 BI-03 74 10 5 5 0 2 5 90 5 42
2019 BI 66 17 9 3 6 0 0 83 9 117
2019 BI-02 70 15 8 2 6 0 0 85 8 53
2019 BI-03 67 14 10 2 7 0 0 81 10 42
2019 BI-04 40 40 10 0 10 0 0 80 10 10
2018 BI 68 12 10 2 5 0 2 83 8 82
2018 BI-02 74 10 6 0 6 0 3 87 7 31
2018 BI-03 68 14 11 5 3 0 0 81 8 37
2017 BI 73 11 8 5 1 1 1 86 7 92
2017 BI-02 81 3 8 5 0 0 3 86 6 37
2017 BI-03 67 13 7 7 3 3 0 83 10 30

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 65 22 9 1 1 0 2 89 2 110
2020 BI-02 67 22 8 2 0 0 0 90 2 49
2020 BI-03 67 14 12 0 2 0 5 85 2 43
2019 BI 55 30 7 6 3 0 0 85 9 117
2019 BI-02 68 21 4 4 4 0 0 89 8 53
2019 BI-03 45 40 7 7 0 0 0 86 7 42
2019 BI-04 40 30 10 10 10 0 0 70 20 10
2018 BI 48 32 15 1 2 1 1 81 4 82
2018 BI-02 52 29 16 3 0 0 0 81 3 31
2018 BI-03 46 35 14 0 3 3 0 83 3 37
2017 BI 51 33 11 3 1 0 1 85 4 93
2017 BI-02 54 30 11 3 0 0 3 86 3 37
2017 BI-03 48 36 10 3 3 0 0 84 6 31

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 68 16 9 4 2 1 1 85 6 111
2020 BI-02 68 22 4 4 2 0 0 90 6 50
2020 BI-03 67 12 14 0 2 2 2 83 2 43
2019 BI 61 21 9 4 5 1 0 82 9 117
2019 BI-02 60 19 13 6 2 0 0 79 8 53
2019 BI-03 67 21 0 2 7 2 0 90 10 42
2019 BI-04 40 20 20 0 20 0 0 60 20 10
2018 BI 57 20 12 5 2 0 4 80 8 83
2018 BI-02 56 22 13 3 3 0 3 81 6 32
2018 BI-03 62 16 11 5 3 0 3 81 8 37
2017 BI 59 24 12 2 2 0 1 84 4 93
2017 BI-02 54 24 14 0 5 0 3 81 6 37
2017 BI-03 64 23 6 6 0 0 0 87 6 31

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 66 17 5 1 1 0 9 92 2 110
2020 BI-02 71 16 2 2 0 0 8 96 2 49
2020 BI-03 67 19 7 0 0 0 7 93 0 43
2019 BI 54 25 8 2 2 0 9 88 4 116
2019 BI-02 62 23 8 2 0 0 6 90 2 52
2019 BI-03 50 26 10 2 0 0 12 86 3 42
2019 BI-04 40 40 0 0 10 0 10 89 11 10
2018 BI 53 21 11 1 1 0 12 85 3 81
2018 BI-02 56 19 13 0 0 0 13 86 0 32
2018 BI-03 54 29 6 0 0 0 11 94 0 35
2017 BI 54 24 9 1 0 0 13 89 1 93
2017 BI-02 59 24 3 0 0 0 14 97 0 37
2017 BI-03 45 32 10 3 0 0 10 86 4 31

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 76 11 9 0 2 0 3 89 2 111
2020 BI-02 80 8 6 0 2 0 4 92 2 50
2020 BI-03 74 9 12 0 2 0 2 86 2 43
2019 BI 66 22 8 1 2 0 1 90 3 116
2019 BI-02 73 19 6 0 2 0 0 92 2 52
2019 BI-03 60 24 10 2 2 0 2 85 5 42
2019 BI-04 60 40 0 0 0 0 0 100 0 10
2018 BI 60 25 8 1 1 0 4 89 3 83
2018 BI-02 78 13 9 0 0 0 0 91 0 32
2018 BI-03 51 32 8 3 0 0 5 89 3 37
2017 BI 69 15 5 3 0 0 7 91 3 93
2017 BI-02 70 14 5 3 0 0 8 91 3 37
2017 BI-03 64 16 7 6 0 0 6 86 7 31

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 58 19 7 4 8 0 4 80 13 112
2020 BI-02 51 24 2 6 14 0 4 78 20 51
2020 BI-03 70 14 7 2 5 0 2 86 7 43
2019 BI 61 20 7 3 10 0 0 80 13 117
2019 BI-02 60 13 8 2 17 0 0 74 19 53
2019 BI-03 62 21 7 5 5 0 0 83 10 42
2019 BI-04 60 30 10 0 0 0 0 90 0 10
2018 BI 63 18 7 8 2 0 1 82 11 83
2018 BI-02 59 16 13 6 6 0 0 75 13 32
2018 BI-03 65 24 0 8 0 0 3 92 8 37
2017 BI 53 25 4 8 6 0 4 81 15 93
2017 BI-02 49 24 0 8 11 0 8 79 21 37
2017 BI-03 68 23 6 3 0 0 0 90 3 31

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 50 34 6 8 0 0 2 85 8 112
2020 BI-02 51 35 4 8 0 0 2 88 8 51
2020 BI-03 56 30 7 5 0 0 2 88 5 43
2019 BI 55 32 9 3 2 0 1 87 4 117
2019 BI-02 60 36 4 0 0 0 0 96 0 53
2019 BI-03 55 31 7 2 2 0 2 88 5 42
2019 BI-04 20 30 20 20 10 0 0 50 30 10
2018 BI 44 38 13 1 1 0 2 84 3 82
2018 BI-02 50 28 22 0 0 0 0 78 0 32
2018 BI-03 50 42 3 3 0 0 3 94 3 36
2017 BI 53 32 6 3 0 1 4 90 3 93
2017 BI-02 65 24 5 3 0 0 3 92 3 37
2017 BI-03 38 39 10 0 0 3 10 89 0 31

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 20 42 25 9 4 0 0 62 13 112
2020 BI-02 10 57 20 12 2 0 0 67 14 51
2020 BI-03 23 30 28 9 9 0 0 53 19 43

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 15 28 41 13 4 0 0 43 16 111
2020 BI-02 20 28 44 6 2 0 0 48 8 50
2020 BI-03 9 33 33 21 5 0 0 42 26 43
2019 BI 15 37 35 9 4 0 1 52 13 117
2019 BI-02 15 38 36 6 4 0 2 54 10 53
2019 BI-03 14 33 40 10 2 0 0 48 12 42
2019 BI-04 10 50 30 0 10 0 0 60 10 10
2018 BI 8 45 36 8 2 0 0 54 11 84
2018 BI-02 0 64 21 12 3 0 0 64 15 33
2018 BI-03 11 32 46 8 3 0 0 43 11 37
2017 BI 6 28 51 14 0 0 1 35 14 93
2017 BI-02 5 30 43 22 0 0 0 35 22 37
2017 BI-03 3 29 55 10 0 0 3 33 10 31

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 8 19 41 23 10 0 0 32 27 111
2020 BI-02 4 14 44 28 10 0 0 38 18 50
2020 BI-03 9 26 35 21 9 0 0 30 35 43
2019 BI 4 21 42 26 6 0 1 33 25 117
2019 BI-02 4 21 40 28 8 0 0 36 25 53
2019 BI-03 2 19 45 26 7 0 0 33 21 42
2019 BI-04 10 20 50 20 0 0 0 20 30 10
2018 BI 2 16 45 31 5 1 0 36 19 85
2018 BI-02 3 18 45 30 3 0 0 33 21 33
2018 BI-03 3 18 42 29 8 0 0 37 21 38
2017 BI 1 12 55 21 11 0 0 32 13 93
2017 BI-02 0 19 51 22 8 0 0 30 19 37
2017 BI-03 3 10 59 19 10 0 0 29 13 31

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 49 5 3 0 0 0 93 3 110
2020 BI-02 46 50 2 2 0 0 0 96 2 50
2020 BI-03 43 45 7 5 0 0 0 88 5 42
2019 BI 38 51 9 2 0 0 0 89 2 116
2019 BI-02 44 46 8 2 0 0 0 90 2 52
2019 BI-03 33 55 10 2 0 0 0 88 2 42
2019 BI-04 30 50 20 0 0 0 0 80 0 10
2018 BI 34 47 11 4 4 1 0 82 7 85
2018 BI-02 36 39 9 6 6 3 0 78 13 33
2018 BI-03 29 55 11 3 3 0 0 84 5 38
2017 BI 25 38 21 11 2 3 0 65 14 92
2017 BI-02 27 43 14 14 0 3 0 72 14 37
2017 BI-03 19 34 27 10 7 3 0 55 17 30

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 35 42 9 11 4 0 0 76 15 110
2020 BI-02 33 53 6 8 0 0 0 86 8 49
2020 BI-03 42 35 7 12 5 0 0 77 16 43

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 36 31 11 15 5 1 1 69 20 110
2020 BI-02 42 30 8 16 4 0 0 72 20 50
2020 BI-03 38 33 10 10 5 2 2 75 15 42

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 32 18 4 0 1 2 78 4 110
2020 BI-02 50 30 12 4 0 2 2 83 4 50
2020 BI-03 40 40 17 2 0 0 0 81 2 42

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 29 33 22 10 5 1 0 63 15 111
2020 BI-02 30 32 22 10 4 2 0 63 14 50
2020 BI-03 28 37 23 7 5 0 0 65 12 43
2019 BI 27 35 25 9 3 1 0 63 12 117
2019 BI-02 28 43 21 6 2 0 0 72 8 53
2019 BI-03 26 26 33 10 2 2 0 54 12 42
2019 BI-04 30 30 10 20 10 0 0 60 30 10
2018 BI 24 38 18 13 7 0 0 62 20 84
2018 BI-02 21 33 15 18 12 0 0 55 30 33
2018 BI-03 22 43 22 11 3 0 0 65 14 37
2017 BI 16 42 27 10 4 1 0 59 14 93
2017 BI-02 8 54 27 8 3 0 0 62 11 37
2017 BI-03 12 32 36 10 10 0 0 45 19 31

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 34 50 8 6 2 0 0 84 8 112
2020 BI-02 31 59 6 4 0 0 0 90 4 51
2020 BI-03 37 47 7 9 0 0 0 84 9 43

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 34 43 9 12 3 0 0 77 14 112
2020 BI-02 33 47 8 12 0 0 0 80 12 51
2020 BI-03 35 47 9 7 2 0 0 81 9 43

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 31 41 21 5 2 0 0 72 7 112
2020 BI-02 33 45 20 2 0 0 0 78 2 51
2020 BI-03 28 42 19 9 2 0 0 70 12 43

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 44 40 11 4 0 0 1 85 5 112
2020 BI-02 45 39 12 4 0 0 0 84 4 51
2020 BI-03 42 44 7 5 0 0 2 88 5 43

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 68 17 5 1 0 8 1 93 1 111
2020 BI-02 60 26 6 0 0 8 0 93 0 50
2020 BI-03 70 14 5 2 0 7 2 92 3 43

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 58 34 8 0 0 0 0 92 0 109
2020 BI-02 61 31 8 0 0 0 0 92 0 49
2020 BI-03 60 36 5 0 0 0 0 95 0 42

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 52 30 9 6 1 1 1 83 7 111
2020 BI-02 60 24 4 8 0 2 2 88 8 50
2020 BI-03 51 37 9 2 0 0 0 88 2 43

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 49 36 8 4 2 1 1 86 6 111
2020 BI-02 52 40 6 2 0 0 0 92 2 50
2020 BI-03 44 35 9 5 2 2 2 83 7 43

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 18 48 18 8 3 3 5 70 11 40
2020 BI-02 17 44 22 11 0 0 6 65 12 18
2020 BI-03 11 56 11 6 6 6 6 75 13 18
2019 BI 7 43 27 11 7 2 2 52 19 44
2019 BI-02 0 67 33 0 0 0 0 67 0 15
2019 BI-03 15 30 25 25 0 0 5 47 26 20

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 98 3 40
2020 BI-02 100 0 18
2020 BI-03 94 6 18

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 23 13 33 26 3 3 0 37 29 39
2020 BI-02 11 22 44 22 0 0 0 33 22 18
2020 BI-03 35 0 29 29 0 6 0 38 31 17
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 10 90 111
2020 BI-02 10 90 50
2020 BI-03 12 88 43

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 14 86 111
2020 BI-02 8 92 50
2020 BI-03 21 79 43
2019 BI 12 88 117
2019 BI-02 15 85 53
2019 BI-03 10 90 42
2019 BI-04 20 80 10
2017 BI 8 92 93
2014 BI 15 85 74
2014 BI-02 16 84 32

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 40 60 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 67 33 15
2019 BI 69 31 13
2014 BI 55 45 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 60 30 10 0 0 0 0 90 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 43 32 11 5 1 2 6 81 7 111
2020 BI-02 52 26 10 4 0 2 6 85 4 50
2020 BI-03 37 42 7 5 0 0 9 87 5 43
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 20 55 22 3 74 26 112
2020 BI-02 20 61 16 4 76 24 51
2020 BI-03 23 51 23 2 69 31 43

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 BI 41 59 22
2020 BI-02 60 40 10
2020 BI-03 30 70 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 18 14 23 23 18 0 5 33 43 22
2020 BI-02 20 10 20 40 0 0 10 33 44 10
2020 BI-03 10 10 30 10 40 0 0 20 50 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 9 23 23 18 27 0 0 32 45 22
2020 BI-02 20 20 10 30 20 0 0 40 50 10
2020 BI-03 0 20 30 10 40 0 0 20 50 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 BI 59 13 5 2 0 2 20 91 2 112
2020 BI-02 57 14 8 0 0 2 20 90 0 51
2020 BI-03 63 7 5 2 0 2 21 91 3 43
2019 BI 55 23 10 3 0 3 7 86 3 115
2019 BI-02 60 23 12 2 0 2 2 86 2 52
2019 BI-03 57 19 12 2 0 2 7 84 3 42
2019 BI-04 50 20 10 0 0 0 20 88 0 10
2018 BI 47 21 14 5 1 2 9 77 7 85
2018 BI-02 33 24 24 9 0 0 9 63 10 33
2018 BI-03 63 13 8 0 3 3 11 88 3 38
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