2020 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 50 4 9 2 0 0 85 11 2985
2020 Seasonal 8 61 22 8 0 0 0 69 8 10
2020 Term 41 44 5 7 2 0 0 86 10 165
2020 Casual 50 48 0 0 2 0 0 98 2 41
2020 Student 52 43 2 3 0 0 0 95 3 65

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 76 17 3 2 1 0 1 94 3 2971
2020 Seasonal 33 45 14 8 0 0 0 78 8 10
2020 Term 78 16 4 1 0 0 0 95 1 165
2020 Casual 71 25 2 0 2 0 0 96 2 41
2020 Student 83 13 3 0 2 0 0 95 2 63
2017 Indeterminate (permanent) 68 23 4 3 1 1 1 92 4 2934
2017 Seasonal 72 21 0 0 7 0 0 93 7 16
2017 Term 74 17 3 2 0 1 3 94 3 189
2017 Casual 82 9 6 4 0 0 0 90 4 43
2017 Student 88 7 3 1 0 1 0 96 1 275
2014 Indeterminate (permanent) 68 21 5 3 1 0 1 91 4 3218
2014 Seasonal 49 31 3 4 0 0 13 91 5 33
2014 Term 76 18 3 0 0 0 2 97 0 100
2014 Casual 79 11 0 0 0 0 10 100 0 18
2014 Student 85 10 5 0 0 0 0 95 0 33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 37 40 9 11 3 0 0 78 14 2974
2020 Seasonal 0 47 31 22 0 0 0 47 22 10
2020 Term 46 32 9 8 5 0 1 78 13 164
2020 Casual 48 40 6 4 2 0 0 88 6 41
2020 Student 45 31 12 12 0 0 0 75 12 65
2019 Indeterminate (permanent) 42 40 5 9 4 0 0 82 12 3136
2019 Seasonal 56 36 0 7 0 0 0 93 7 15
2019 Term 49 36 4 8 2 0 0 86 10 221
2019 Casual 54 30 8 7 0 0 0 84 7 58
2019 Student 70 21 3 6 0 0 0 91 6 393
2017 Indeterminate (permanent) 42 37 6 10 5 0 0 79 15 2936
2017 Seasonal 40 39 14 7 0 0 0 79 7 16
2017 Term 52 29 5 11 4 0 0 81 15 190
2017 Casual 70 23 0 6 2 0 0 93 7 43
2017 Student 66 28 2 4 0 0 0 93 4 275
2014 Indeterminate (permanent) 44 36 6 9 4 0 0 80 13 3218
2014 Seasonal 34 51 4 7 0 0 4 89 7 32
2014 Term 52 33 7 6 1 0 1 85 8 100
2014 Casual 55 45 0 0 0 0 0 100 0 18
2014 Student 65 30 0 5 0 0 0 95 5 33

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 42 12 9 3 0 1 76 12 2967
2020 Seasonal 14 55 8 8 14 0 0 69 22 10
2020 Term 39 45 8 6 1 0 1 85 7 164
2020 Casual 40 40 10 9 2 0 0 80 10 41
2020 Student 44 36 9 6 2 0 3 82 8 64
2019 Indeterminate (permanent) 29 43 12 11 4 0 0 72 16 3124
2019 Seasonal 37 41 7 15 0 0 0 78 15 15
2019 Term 42 37 9 6 4 0 2 80 11 221
2019 Casual 38 39 13 8 1 0 1 77 10 58
2019 Student 61 29 4 4 1 0 0 91 5 396
2018 Indeterminate (permanent) 24 46 13 12 4 0 1 71 17 2569
2018 Seasonal 16 51 13 13 7 0 0 67 20 10
2018 Term 32 41 15 8 2 1 1 74 10 151
2018 Casual 52 26 5 11 4 0 3 80 15 23
2018 Student 49 39 4 6 2 0 0 88 8 127
2017 Indeterminate (permanent) 29 43 11 11 5 0 0 72 17 2936
2017 Seasonal 43 43 14 0 0 0 0 86 0 16
2017 Term 38 39 10 11 3 0 0 77 13 190
2017 Casual 44 43 6 5 0 0 1 89 5 43
2017 Student 59 27 7 7 0 0 0 86 7 275
2014 Indeterminate (permanent) 26 38 13 14 7 0 0 65 21 3218
2014 Seasonal 31 55 8 7 0 0 0 85 7 33
2014 Term 29 48 12 8 3 0 1 77 10 100
2014 Casual 52 28 16 0 0 0 4 83 0 17
2014 Student 56 30 5 10 0 0 0 85 10 33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 37 7 6 2 0 0 85 8 2958
2020 Seasonal 22 78 0 0 0 0 0 100 0 10
2020 Term 55 30 6 6 3 0 0 85 9 165
2020 Casual 65 23 8 4 0 0 0 88 4 41
2020 Student 68 18 9 5 0 0 0 86 5 65
2019 Indeterminate (permanent) 49 37 7 4 2 0 0 86 7 3113
2019 Seasonal 44 34 7 15 0 0 0 78 15 15
2019 Term 59 29 7 3 2 0 0 88 5 219
2019 Casual 61 31 2 6 0 0 0 92 6 58
2019 Student 72 22 2 3 1 0 1 94 4 393
2017 Indeterminate (permanent) 52 36 6 4 2 0 0 88 6 2931
2017 Seasonal 54 32 7 7 0 0 0 86 7 16
2017 Term 55 34 5 4 2 0 0 89 6 188
2017 Casual 73 25 2 0 0 0 0 98 0 42
2017 Student 70 28 2 1 0 0 0 97 1 272
2014 Indeterminate (permanent) 49 38 6 5 2 0 0 88 7 3214
2014 Seasonal 38 47 11 0 0 4 0 89 0 33
2014 Term 60 26 7 7 0 0 0 86 7 100
2014 Casual 65 21 14 0 0 0 0 86 0 18
2014 Student 75 11 5 10 0 0 0 86 10 33

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 35 10 9 4 0 0 77 13 2971
2020 Seasonal 39 39 22 0 0 0 0 78 0 10
2020 Term 51 28 9 6 5 1 0 80 11 165
2020 Casual 57 21 10 8 2 0 2 79 11 41
2020 Student 58 28 9 2 2 0 2 88 3 65
2019 Indeterminate (permanent) 43 34 10 9 5 0 0 77 14 3127
2019 Seasonal 52 27 15 0 7 0 0 78 7 15
2019 Term 55 26 10 6 2 0 0 82 8 219
2019 Casual 63 30 4 3 0 0 0 93 3 57
2019 Student 62 23 8 4 2 1 1 87 5 395
2018 Indeterminate (permanent) 39 37 11 8 4 0 0 77 12 2558
2018 Seasonal 52 36 0 0 13 0 0 87 13 10
2018 Term 42 36 13 5 3 0 1 79 7 150
2018 Casual 60 14 17 6 0 0 3 76 7 23
2018 Student 54 26 8 8 2 2 2 82 10 127
2017 Indeterminate (permanent) 41 35 11 7 5 0 0 77 12 2930
2017 Seasonal 40 46 14 0 0 0 0 86 0 16
2017 Term 52 30 9 5 2 1 0 83 8 190
2017 Casual 70 21 3 2 0 4 0 95 2 43
2017 Student 60 22 8 6 2 1 2 85 8 272
2014 Indeterminate (permanent) 38 35 13 9 5 0 1 73 14 3219
2014 Seasonal 49 42 3 4 1 0 0 91 6 33
2014 Term 47 32 9 10 0 0 1 80 11 100
2014 Casual 51 17 18 10 0 0 4 71 10 18
2014 Student 75 20 0 0 0 5 0 100 0 33

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 41 10 7 3 0 0 80 9 2980
2020 Seasonal 47 45 8 0 0 0 0 92 0 10
2020 Term 41 42 8 7 1 2 0 84 8 164
2020 Casual 46 35 17 0 2 0 0 81 2 41
2020 Student 46 42 6 5 2 0 0 88 6 65
2019 Indeterminate (permanent) 37 42 11 7 4 0 0 78 11 3139
2019 Seasonal 56 15 7 15 7 0 0 71 22 15
2019 Term 46 34 9 6 4 0 0 81 10 220
2019 Casual 37 41 18 4 0 0 0 78 4 58
2019 Student 47 38 9 5 2 0 0 84 7 394
2018 Indeterminate (permanent) 34 44 11 7 4 0 0 77 11 2556
2018 Term 38 43 10 4 5 0 0 81 9 150
2018 Student 37 39 13 8 3 0 0 76 11 127
2017 Indeterminate (permanent) 34 45 9 7 4 0 0 79 11 2941
2017 Seasonal 32 40 21 7 0 0 0 72 7 16
2017 Term 44 39 6 9 3 0 0 82 12 191
2017 Casual 50 36 7 3 4 0 0 85 7 43
2017 Student 43 40 7 8 2 0 0 83 10 275
2014 Indeterminate (permanent) 30 45 11 9 6 0 0 75 15 3220
2014 Seasonal 41 55 4 0 0 0 0 96 0 33
2014 Term 40 35 22 2 1 0 0 75 3 100
2014 Casual 45 37 13 0 4 0 0 82 4 18
2014 Student 46 35 5 15 0 0 0 80 15 33

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 38 14 12 6 0 0 68 18 2981
2020 Seasonal 8 69 8 0 14 0 0 78 14 10
2020 Term 42 36 13 5 2 1 1 79 8 164
2020 Casual 40 33 16 2 6 2 0 75 9 41
2020 Student 57 35 5 2 2 0 0 92 3 65
2019 Indeterminate (permanent) 24 39 14 15 8 0 0 63 23 3135
2019 Seasonal 37 41 0 15 7 0 0 78 22 15
2019 Term 41 37 10 7 4 0 0 79 11 219
2019 Casual 53 27 7 10 3 1 0 80 13 58
2019 Student 52 33 8 5 2 1 0 86 6 397
2018 Indeterminate (permanent) 23 35 17 14 11 0 0 58 25 2564
2018 Seasonal 4 51 19 19 7 0 0 54 26 10
2018 Term 33 35 16 6 10 0 1 68 16 151
2018 Casual 55 23 4 13 5 0 0 78 18 23
2018 Student 40 40 9 6 3 1 1 82 9 127
2017 Indeterminate (permanent) 24 37 15 13 10 0 0 62 23 2936
2017 Seasonal 50 36 7 7 0 0 0 86 7 16
2017 Term 37 37 7 11 7 0 0 75 18 190
2017 Casual 38 33 13 0 2 10 4 83 2 43
2017 Student 48 33 8 6 3 1 0 83 9 275
2014 Indeterminate (permanent) 20 34 18 17 11 0 0 54 28 3219
2014 Seasonal 37 41 22 0 0 0 0 78 0 33
2014 Term 32 38 20 6 3 0 0 70 10 100
2014 Casual 38 35 13 4 10 0 0 72 14 18
2014 Student 60 20 20 0 0 0 0 80 0 33

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 42 12 9 3 0 0 76 12 2966
2020 Seasonal 17 47 22 14 0 0 0 64 14 10
2020 Term 45 35 8 9 2 0 0 80 11 164
2020 Casual 44 40 10 4 2 0 0 84 6 41
2020 Student 48 29 14 9 0 0 0 77 9 65
2019 Indeterminate (permanent) 30 45 11 10 4 0 0 74 14 3116
2019 Seasonal 37 41 7 15 0 0 0 78 15 15
2019 Term 41 39 11 5 4 0 0 80 9 218
2019 Casual 43 36 10 8 3 0 0 79 11 58
2019 Student 45 38 9 5 3 0 0 83 8 395
2018 Indeterminate (permanent) 31 41 13 11 5 0 0 71 15 2564
2018 Seasonal 0 74 13 13 0 0 0 74 13 10
2018 Term 36 35 15 11 4 0 0 71 14 151
2018 Casual 38 32 18 12 0 0 0 70 12 23
2018 Student 38 37 13 9 4 0 0 75 13 126
2017 Indeterminate (permanent) 30 44 11 11 4 0 0 74 15 2938
2017 Seasonal 29 50 21 0 0 0 0 79 0 16
2017 Term 41 43 7 7 2 0 0 84 9 190
2017 Casual 49 35 11 0 4 0 0 85 4 43
2017 Student 44 39 8 8 2 0 0 83 10 275

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 41 9 5 2 0 0 84 7 2966
2020 Seasonal 28 55 17 0 0 0 0 83 0 10
2020 Term 52 32 11 5 1 0 0 83 6 163
2020 Casual 53 33 6 8 0 0 0 86 8 41
2020 Student 58 28 11 2 2 0 0 86 3 65
2019 Indeterminate (permanent) 40 40 11 6 3 0 0 80 9 3122
2019 Seasonal 56 15 29 0 0 0 0 71 0 15
2019 Term 52 33 9 5 2 0 0 85 7 220
2019 Casual 44 36 12 6 3 0 0 80 8 58
2019 Student 50 33 8 6 3 0 0 84 8 396
2018 Indeterminate (permanent) 39 43 9 5 2 0 0 83 8 2565
2018 Seasonal 54 26 13 7 0 0 0 81 7 10
2018 Term 42 42 8 5 2 1 0 85 7 150
2018 Casual 59 35 0 3 3 0 0 94 6 23
2018 Student 50 39 5 3 2 1 1 90 5 127
2017 Indeterminate (permanent) 38 42 10 6 3 1 0 81 9 2937
2017 Seasonal 43 36 14 7 0 0 0 79 7 16
2017 Term 49 32 9 8 1 0 0 81 9 190
2017 Casual 60 23 15 1 0 0 0 83 1 42
2017 Student 52 32 7 7 1 0 0 85 8 275
2014 Indeterminate (permanent) 33 41 14 7 4 1 0 75 11 3221
2014 Seasonal 30 43 27 0 0 0 0 73 0 33
2014 Term 38 41 12 7 2 0 0 79 9 100
2014 Casual 41 17 27 0 14 0 0 59 14 18
2014 Student 41 49 5 5 0 0 0 90 5 33

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 39 13 10 6 0 0 72 15 2979
2020 Seasonal 8 61 8 8 14 0 0 69 22 10
2020 Term 43 34 12 7 3 1 0 77 10 165
2020 Casual 54 19 18 0 8 0 0 74 8 41
2020 Student 51 35 11 2 2 0 0 86 3 65
2019 Indeterminate (permanent) 30 38 13 12 7 0 0 68 20 3136
2019 Seasonal 41 27 7 25 0 0 0 68 25 15
2019 Term 46 32 10 7 5 0 0 79 12 220
2019 Casual 46 35 11 7 1 0 0 81 8 58
2019 Student 52 34 8 5 2 0 0 86 7 397
2018 Indeterminate (permanent) 27 39 13 12 9 0 0 66 20 2560
2018 Term 33 43 11 8 5 0 0 76 13 149
2018 Student 44 43 6 5 3 0 0 87 8 126
2017 Indeterminate (permanent) 27 40 13 11 9 0 0 67 19 2937
2017 Seasonal 36 43 14 7 0 0 0 79 7 16
2017 Term 39 36 11 7 6 0 0 76 13 189
2017 Casual 52 24 11 7 2 4 0 79 10 43
2017 Student 48 37 7 5 3 0 0 84 8 275

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 32 8 3 2 0 0 87 5 2964
2020 Seasonal 61 39 0 0 0 0 0 100 0 10
2020 Term 60 27 9 2 2 1 0 88 4 164
2020 Casual 52 39 4 4 0 0 0 92 4 41
2020 Student 58 31 8 3 0 0 0 89 3 64
2019 Indeterminate (permanent) 52 33 9 3 2 0 0 85 5 3117
2019 Seasonal 60 18 7 7 7 0 0 78 15 15
2019 Term 63 28 4 2 3 0 0 91 4 220
2019 Casual 52 41 4 3 0 0 0 93 3 57
2019 Student 53 36 9 3 1 0 0 88 3 397
2018 Indeterminate (permanent) 51 35 8 4 2 0 0 87 6 2545
2018 Seasonal 58 42 0 0 0 0 0 100 0 10
2018 Term 50 34 12 2 1 0 0 84 3 149
2018 Casual 42 39 15 3 0 0 0 82 3 23
2018 Student 48 38 9 3 2 0 0 86 5 125
2017 Indeterminate (permanent) 53 35 8 3 1 0 0 87 5 2931
2017 Seasonal 50 43 7 0 0 0 0 93 0 16
2017 Term 64 25 6 2 3 0 0 89 5 191
2017 Casual 67 15 9 9 0 0 0 82 9 43
2017 Student 55 33 9 3 1 0 0 88 3 273
2014 Indeterminate (permanent) 60 29 7 3 2 0 0 89 4 3217
2014 Seasonal 64 30 5 0 2 0 0 93 2 33
2014 Term 61 30 6 3 0 0 0 91 3 100
2014 Casual 61 31 3 4 0 0 0 92 4 18
2014 Student 65 20 14 0 0 0 0 85 0 33

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 41 11 10 4 0 0 75 14 2973
2020 Seasonal 8 53 25 0 14 0 0 61 14 10
2020 Term 36 51 4 6 2 1 0 88 8 164
2020 Casual 38 26 21 11 2 0 2 66 13 40
2020 Student 43 46 6 5 0 0 0 89 5 65
2019 Indeterminate (permanent) 31 41 12 10 6 0 0 72 16 3110
2019 Seasonal 27 27 15 29 3 0 0 53 32 15
2019 Term 38 39 14 6 3 0 0 77 9 219
2019 Casual 45 25 20 5 4 0 0 71 9 58
2019 Student 50 29 12 7 1 1 1 80 8 397
2018 Indeterminate (permanent) 29 40 14 10 7 0 0 69 17 2557
2018 Term 27 40 16 11 4 1 1 68 15 147
2018 Student 35 39 14 8 1 2 2 77 9 125
2017 Indeterminate (permanent) 30 43 11 10 6 0 0 73 16 2925
2017 Seasonal 36 29 28 7 0 0 0 65 7 16
2017 Term 42 34 9 8 6 1 0 77 14 190
2017 Casual 42 41 13 2 2 0 0 84 4 43
2017 Student 47 35 10 5 2 0 0 82 8 273
2014 Indeterminate (permanent) 22 43 12 13 9 0 0 66 22 3220
2014 Seasonal 27 55 10 9 0 0 0 81 9 33
2014 Term 45 36 11 4 3 0 1 82 7 100
2014 Casual 39 37 0 10 14 0 0 76 24 18
2014 Student 36 25 15 14 0 0 10 67 16 33

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 35 14 7 4 0 0 75 11 2978
2020 Seasonal 17 61 8 14 0 0 0 78 14 10
2020 Term 52 33 5 5 4 1 0 86 9 164
2020 Casual 36 41 19 2 2 0 0 76 4 40
2020 Student 55 29 14 2 0 0 0 85 2 65
2019 Indeterminate (permanent) 36 37 13 8 5 0 0 73 14 3130
2019 Seasonal 31 44 10 7 7 0 0 75 15 15
2019 Term 45 34 11 6 4 0 0 80 10 219
2019 Casual 54 24 15 3 3 0 3 79 5 58
2019 Student 53 29 11 5 2 0 0 82 7 394
2018 Indeterminate (permanent) 34 37 13 9 6 0 0 71 15 2552
2018 Seasonal 29 25 7 32 7 0 0 54 39 10
2018 Term 40 34 15 6 4 0 1 75 10 148
2018 Casual 50 20 12 12 4 0 3 72 16 23
2018 Student 35 40 13 7 3 1 1 76 10 126
2017 Indeterminate (permanent) 35 38 13 8 6 0 0 73 14 2931
2017 Seasonal 43 36 14 7 0 0 0 79 7 16
2017 Term 45 34 10 6 5 0 0 79 11 188
2017 Casual 47 35 15 3 0 0 0 81 3 43
2017 Student 56 29 8 5 2 0 0 85 7 272
2014 Indeterminate (permanent) 30 38 14 10 8 0 0 68 18 3221
2014 Seasonal 38 53 9 0 0 0 0 91 0 33
2014 Term 48 33 10 6 1 1 1 82 7 100
2014 Casual 37 39 10 14 0 0 0 76 14 18
2014 Student 56 34 5 0 0 0 5 94 0 33

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 44 13 9 3 0 1 75 12 2966
2020 Seasonal 8 61 8 22 0 0 0 69 22 10
2020 Term 39 43 13 5 1 0 0 81 6 165
2020 Casual 48 38 6 6 2 0 0 86 8 41
2020 Student 51 38 6 2 2 0 2 91 3 65
2019 Indeterminate (permanent) 28 42 13 11 4 0 1 71 15 3090
2019 Seasonal 27 37 22 7 0 0 7 69 8 15
2019 Term 45 33 10 7 3 0 2 79 10 219
2019 Casual 45 36 10 5 3 0 2 83 7 57
2019 Student 53 33 8 3 1 1 1 88 3 396
2018 Indeterminate (permanent) 27 38 15 13 6 0 1 65 20 2553
2018 Seasonal 4 51 32 13 0 0 0 54 13 10
2018 Term 25 47 17 7 3 0 1 72 10 149
2018 Casual 45 31 13 4 7 0 0 76 11 23
2018 Student 39 44 9 3 0 3 2 87 3 127
2017 Indeterminate (permanent) 30 40 15 10 6 0 0 70 16 2930
2017 Seasonal 40 53 7 0 0 0 0 93 0 16
2017 Term 43 35 13 6 3 0 0 78 10 190
2017 Casual 51 35 6 4 0 4 0 90 4 42
2017 Student 51 31 10 3 1 1 2 85 5 273
2014 Indeterminate (permanent) 25 38 15 12 8 0 1 64 20 3220
2014 Seasonal 22 62 15 2 0 0 0 84 2 33
2014 Term 45 35 11 8 0 0 1 80 8 100
2014 Casual 49 32 20 0 0 0 0 80 0 18
2014 Student 61 24 10 0 0 5 0 89 1 33

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 39 9 5 2 0 0 84 7 2981
2020 Seasonal 67 33 0 0 0 0 0 100 0 10
2020 Term 58 33 5 3 1 1 0 91 4 165
2020 Casual 52 40 6 0 2 0 0 92 2 40
2020 Student 58 35 3 2 2 0 0 94 3 65
2019 Indeterminate (permanent) 41 40 10 6 3 0 0 82 8 3138
2019 Seasonal 46 15 25 7 7 0 0 60 15 15
2019 Term 56 34 3 3 4 0 0 90 6 219
2019 Casual 48 40 9 4 0 0 0 87 4 58
2019 Student 61 30 5 3 2 0 0 91 5 396
2018 Indeterminate (permanent) 38 41 11 6 3 0 0 80 9 2559
2018 Seasonal 23 77 0 0 0 0 0 100 0 10
2018 Term 44 39 10 4 3 0 0 83 7 150
2018 Casual 42 35 15 4 4 0 0 78 8 23
2018 Student 44 41 10 3 2 0 0 85 6 126
2017 Indeterminate (permanent) 41 41 10 6 3 0 0 82 9 2928
2017 Seasonal 54 39 7 0 0 0 0 93 0 16
2017 Term 55 30 9 2 2 0 1 86 5 190
2017 Casual 55 28 11 1 4 0 0 83 5 43
2017 Student 57 31 6 5 2 0 0 87 7 273
2014 Indeterminate (permanent) 39 40 11 6 3 0 0 79 10 3218
2014 Seasonal 69 29 2 0 0 0 0 98 0 33
2014 Term 47 33 17 2 1 0 0 80 3 100
2014 Casual 58 34 8 0 0 0 0 92 0 18
2014 Student 51 34 14 0 0 0 0 85 0 33

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 35 19 9 6 0 0 66 15 2961
2020 Seasonal 17 45 17 22 0 0 0 61 22 10
2020 Term 36 35 18 4 5 1 1 73 9 164
2020 Casual 54 36 6 2 2 0 0 90 4 41
2020 Student 42 46 8 3 0 0 2 89 3 65
2019 Indeterminate (permanent) 31 36 19 9 5 0 0 67 14 3114
2019 Seasonal 61 5 23 11 0 0 0 66 11 14
2019 Term 49 36 9 4 2 0 0 85 6 219
2019 Casual 67 24 3 5 0 0 1 93 5 58
2019 Student 68 23 6 2 1 0 0 91 3 393
2018 Indeterminate (permanent) 30 35 19 9 5 0 1 66 15 2571
2018 Seasonal 32 61 7 0 0 0 0 93 0 10
2018 Term 52 32 12 2 2 0 0 84 4 150
2018 Casual 52 29 10 5 5 0 0 81 9 23
2018 Student 65 29 3 2 0 0 0 94 2 127
2017 Indeterminate (permanent) 30 39 17 8 4 0 1 70 13 2937
2017 Seasonal 50 43 0 7 0 0 0 93 7 16
2017 Term 50 34 12 2 1 0 1 85 3 191
2017 Casual 66 22 6 5 0 0 0 89 5 43
2017 Student 59 26 10 1 1 0 2 87 2 275
2014 Indeterminate (permanent) 31 38 17 9 5 0 1 69 14 3221
2014 Seasonal 36 54 10 0 0 0 0 90 0 33
2014 Term 47 31 19 3 0 0 0 78 3 100
2014 Casual 75 15 10 0 0 0 0 90 0 18
2014 Student 74 20 5 0 0 0 0 95 0 33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 6 21 40 25 7 0 1 33 27 2973
2020 Seasonal 0 53 39 0 0 0 8 0 58 10
2020 Term 6 13 33 30 17 0 1 48 19 164
2020 Casual 0 18 33 25 19 2 2 46 19 41
2020 Student 8 12 17 40 22 0 2 63 20 65
2019 Indeterminate (permanent) 7 22 40 22 7 1 1 30 30 3136
2019 Seasonal 0 19 44 36 0 0 0 36 19 15
2019 Term 6 19 31 28 13 0 3 42 26 216
2019 Casual 3 11 30 30 15 7 4 50 16 58
2019 Student 3 11 30 27 26 2 2 55 15 394
2018 Indeterminate (permanent) 7 21 41 20 8 1 1 29 29 2562
2018 Seasonal 7 4 52 25 13 0 0 38 10 10
2018 Term 7 17 35 28 9 1 4 39 25 149
2018 Casual 6 28 18 22 19 5 3 44 37 23
2018 Student 6 10 26 31 22 2 2 56 16 125
2017 Indeterminate (permanent) 6 20 40 21 9 1 2 31 27 2927
2017 Seasonal 0 0 43 22 28 0 7 54 0 16
2017 Term 4 14 34 25 14 2 6 42 20 190
2017 Casual 0 22 31 23 12 6 6 40 25 43
2017 Student 3 8 29 26 27 1 5 57 12 274
2014 Indeterminate (permanent) 10 28 39 17 5 1 2 22 38 3210
2014 Seasonal 0 16 55 19 10 0 0 29 16 33
2014 Term 5 22 26 35 10 0 2 46 28 100
2014 Casual 9 15 59 4 10 0 4 14 25 17
2014 Student 0 14 34 35 10 0 6 48 16 33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 5 11 27 36 18 3 1 55 16 2963
2020 Seasonal 14 0 33 39 0 14 0 45 16 10
2020 Term 6 11 17 28 33 4 2 65 17 164
2020 Casual 4 6 18 35 26 6 5 68 11 41
2020 Student 0 5 8 34 50 2 2 87 5 64
2019 Indeterminate (permanent) 7 16 29 30 14 2 2 46 24 3129
2019 Seasonal 18 15 12 41 15 0 0 56 32 15
2019 Term 11 8 22 24 24 6 5 54 21 218
2019 Casual 5 6 12 33 31 9 5 74 13 58
2019 Student 1 3 10 30 48 4 4 84 5 394
2018 Indeterminate (permanent) 8 16 30 28 14 3 1 44 25 2549
2018 Seasonal 0 13 42 32 13 0 0 45 13 10
2018 Term 7 15 21 27 19 7 4 52 24 148
2018 Casual 6 13 24 13 27 14 3 48 23 23
2018 Student 4 3 15 27 44 4 3 77 8 124
2017 Indeterminate (permanent) 6 15 30 27 16 3 3 46 22 2920
2017 Seasonal 0 14 25 22 18 0 21 50 18 16
2017 Term 6 11 19 24 28 4 7 59 19 190
2017 Casual 0 10 18 28 29 4 12 67 12 43
2017 Student 1 5 9 22 53 3 7 83 7 275
2014 Indeterminate (permanent) 15 22 32 19 8 2 2 28 38 3210
2014 Seasonal 5 16 21 23 25 6 4 53 24 33
2014 Term 7 15 28 22 19 3 6 44 24 100
2014 Casual 13 18 31 3 27 0 8 32 34 18
2014 Student 0 15 29 11 30 10 6 48 17 33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 24 34 16 6 1 1 23 42 2973
2020 Seasonal 22 31 39 0 0 0 8 0 58 10
2020 Term 14 15 37 10 19 2 4 31 30 164
2020 Casual 4 14 25 26 15 9 8 49 22 41
2020 Student 5 12 18 18 35 9 2 60 19 65
2019 Indeterminate (permanent) 20 28 30 13 6 1 2 19 50 3131
2019 Seasonal 18 22 19 19 7 0 15 31 46 15
2019 Term 19 21 24 18 10 4 4 30 43 219
2019 Casual 10 19 22 26 18 4 2 46 30 56
2019 Student 6 9 16 22 34 4 9 65 17 392
2018 Indeterminate (permanent) 20 28 31 13 5 1 1 19 50 2557
2018 Term 20 16 35 12 10 4 2 23 39 150
2018 Student 7 11 23 24 25 4 5 54 20 124
2017 Indeterminate (permanent) 20 29 29 13 6 2 2 20 51 2927
2017 Seasonal 7 18 32 4 25 0 14 33 29 16
2017 Term 16 18 27 14 13 4 8 30 39 191
2017 Casual 13 24 19 12 13 11 8 32 45 43
2017 Student 5 11 23 15 33 5 9 56 18 275
2014 Indeterminate (permanent) 31 27 24 10 5 1 2 15 60 3212
2014 Seasonal 8 24 25 25 7 6 4 36 36 32
2014 Term 22 21 22 14 10 5 6 27 48 100
2014 Casual 4 47 26 14 6 0 4 20 52 17
2014 Student 5 10 26 21 21 5 11 50 18 32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 7 15 36 29 12 0 1 42 23 2958
2020 Seasonal 0 0 67 25 8 0 0 33 0 10
2020 Term 6 6 26 32 25 2 3 60 12 163
2020 Casual 2 0 28 33 32 2 2 68 2 41
2020 Student 0 2 5 35 55 2 2 94 2 65
2019 Indeterminate (permanent) 7 17 35 29 10 1 1 40 24 3125
2019 Seasonal 3 15 7 60 15 0 0 75 18 15
2019 Term 4 8 20 38 25 2 4 66 13 218
2019 Casual 1 4 12 41 34 3 4 81 6 58
2019 Student 1 2 9 31 53 1 3 88 3 391
2018 Indeterminate (permanent) 7 18 36 27 10 1 1 38 25 2545
2018 Seasonal 0 0 58 42 0 0 0 42 0 10
2018 Term 5 6 20 44 21 1 2 68 11 148
2018 Casual 3 9 8 25 52 0 3 79 12 23
2018 Student 2 3 14 35 43 0 2 80 5 125
2017 Indeterminate (permanent) 8 15 36 27 11 1 2 40 23 2914
2017 Seasonal 0 14 40 7 25 0 14 37 17 16
2017 Term 1 7 18 38 28 3 5 72 8 191
2017 Casual 0 5 23 20 40 4 8 68 6 43
2017 Student 2 2 10 24 51 2 9 84 5 274
2014 Indeterminate (permanent) 9 17 36 26 8 1 2 35 27 3207
2014 Seasonal 0 2 26 37 26 4 6 69 2 32
2014 Term 5 8 24 34 23 0 6 61 14 99
2014 Casual 0 3 28 40 22 0 7 66 4 18
2014 Student 0 0 15 15 45 14 10 80 0 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 11 22 30 23 11 1 1 36 34 2970
2020 Seasonal 0 22 55 22 0 0 0 22 22 10
2020 Term 7 12 20 29 26 2 4 58 21 164
2020 Casual 0 2 32 28 29 5 4 63 2 41
2020 Student 0 8 8 27 48 5 5 82 9 63
2019 Indeterminate (permanent) 13 22 31 21 10 1 1 32 36 3132
2019 Seasonal 10 15 12 41 15 0 7 60 27 15
2019 Term 5 14 23 24 25 3 5 54 21 216
2019 Casual 4 7 18 31 36 3 2 69 12 58
2019 Student 1 5 11 29 49 3 3 83 6 395
2018 Indeterminate (permanent) 14 25 31 18 9 1 1 28 40 2553
2018 Seasonal 0 20 54 25 0 0 0 25 20 10
2018 Term 7 10 27 29 21 2 4 53 19 147
2018 Casual 7 5 24 12 45 0 5 61 13 23
2018 Student 3 3 21 27 37 1 7 70 7 124
2017 Indeterminate (permanent) 13 22 32 20 9 1 2 30 37 2923
2017 Seasonal 0 0 39 25 28 0 7 58 0 16
2017 Term 2 11 23 29 26 2 7 61 14 191
2017 Casual 4 10 16 23 27 4 17 63 17 43
2017 Student 2 3 8 28 46 2 11 86 5 273
2014 Indeterminate (permanent) 23 27 29 14 5 1 2 20 51 3212
2014 Seasonal 2 11 30 30 22 4 0 54 14 33
2014 Term 7 17 32 19 22 2 2 42 24 100
2014 Casual 4 3 48 17 15 0 11 37 9 18
2014 Student 0 10 24 30 26 0 11 62 11 33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 6 12 27 29 19 2 3 51 20 2968
2020 Seasonal 0 22 17 17 45 0 0 61 22 10
2020 Term 5 6 15 29 33 7 5 71 13 162
2020 Casual 4 8 21 22 24 11 11 58 16 41
2020 Student 2 2 8 19 52 16 3 87 4 64
2019 Indeterminate (permanent) 9 17 27 27 14 2 3 44 28 3120
2019 Seasonal 0 7 22 15 56 0 0 71 7 15
2019 Term 10 9 18 21 23 8 11 54 24 219
2019 Casual 1 10 16 12 41 11 8 66 14 58
2019 Student 2 4 7 18 52 9 9 85 7 388
2018 Indeterminate (permanent) 8 16 30 26 14 2 3 43 26 2543
2018 Seasonal 0 0 36 26 25 0 13 59 0 10
2018 Term 12 12 20 20 23 7 5 50 28 149
2018 Casual 3 13 13 5 51 13 3 66 19 23
2018 Student 4 2 13 24 43 6 8 79 7 125
2017 Indeterminate (permanent) 7 15 27 28 16 2 5 47 24 2920
2017 Seasonal 0 14 7 15 29 21 14 67 22 16
2017 Term 3 8 23 19 27 5 15 57 14 191
2017 Casual 6 10 13 22 30 12 8 64 19 41
2017 Student 2 3 9 16 51 6 14 83 6 275
2014 Indeterminate (permanent) 9 14 28 27 13 2 6 44 25 3209
2014 Seasonal 2 4 17 42 26 4 6 75 6 32
2014 Term 5 9 28 20 26 4 9 53 15 100
2014 Casual 4 3 14 50 17 0 11 76 9 18
2014 Student 0 1 5 15 40 15 25 90 1 33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 13 23 33 19 8 2 2 28 37 2970
2020 Seasonal 8 14 53 17 8 0 0 25 22 10
2020 Term 6 13 24 28 20 5 4 52 21 164
2020 Casual 4 12 22 25 21 4 11 55 19 41
2020 Student 2 5 20 19 41 11 3 69 7 64
2019 Indeterminate (permanent) 17 25 32 15 8 2 2 24 43 3131
2019 Seasonal 10 15 34 7 19 0 15 31 29 15
2019 Term 11 16 26 18 15 8 6 39 31 217
2019 Casual 8 11 17 19 37 3 5 61 20 58
2019 Student 5 6 15 20 42 6 6 71 13 393
2018 Indeterminate (permanent) 18 25 32 15 6 2 2 22 44 2562
2018 Seasonal 0 19 52 4 25 0 0 29 19 10
2018 Term 15 22 23 19 11 7 2 34 41 148
2018 Casual 10 9 25 7 33 13 3 47 23 23
2018 Student 3 16 21 21 29 5 6 55 21 126
2017 Indeterminate (permanent) 17 25 33 13 7 2 4 21 44 2927
2017 Seasonal 7 7 32 4 15 14 21 28 22 16
2017 Term 8 14 27 20 18 2 11 43 26 191
2017 Casual 6 5 32 17 23 2 15 48 13 43
2017 Student 3 6 19 17 40 5 10 67 10 274
2014 Indeterminate (permanent) 24 26 28 12 5 2 3 18 52 3211
2014 Seasonal 2 15 33 20 21 4 4 45 19 33
2014 Term 17 18 23 15 17 2 7 35 39 100
2014 Casual 0 15 34 24 15 0 11 45 17 18
2014 Student 5 0 34 20 30 5 6 56 6 33

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 4 14 36 33 12 1 1 46 18 2974
2020 Seasonal 14 14 22 50 0 0 0 50 28 10
2020 Term 2 15 29 35 18 0 1 54 17 164
2020 Casual 2 2 29 32 26 2 7 63 5 41
2020 Student 0 6 28 29 34 2 2 65 6 65
2019 Indeterminate (permanent) 10 19 34 25 11 1 1 36 30 3134
2019 Seasonal 7 27 10 36 19 0 0 56 34 15
2019 Term 5 10 27 28 22 2 6 54 17 218
2019 Casual 1 11 29 28 28 0 3 58 13 57
2019 Student 4 7 22 31 31 2 3 65 11 393
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 31 18 10 6 5 4 62 18 2971
2020 Seasonal 8 45 8 25 14 0 0 53 39 10
2020 Term 34 30 16 7 5 6 3 70 13 164
2020 Casual 34 9 24 9 4 16 4 53 16 41
2020 Student 38 35 8 2 0 11 6 89 2 65
2019 Indeterminate (permanent) 26 31 17 11 9 4 3 60 22 3138
2019 Seasonal 25 39 0 7 29 0 0 64 36 15
2019 Term 37 28 14 5 6 5 5 72 13 219
2019 Casual 41 34 12 2 0 4 7 84 2 57
2019 Student 46 20 10 7 1 8 9 79 9 395
2018 Indeterminate (permanent) 20 33 18 12 10 5 3 57 24 2557
2018 Seasonal 0 48 0 0 39 13 0 56 44 10
2018 Term 20 28 21 12 7 6 4 54 22 150
2018 Casual 34 26 19 12 7 0 3 62 19 23
2018 Student 26 38 14 5 5 11 2 73 11 125
2017 Indeterminate (permanent) 23 32 17 11 10 4 3 59 23 2938
2017 Seasonal 36 18 14 0 11 14 7 68 14 16
2017 Term 36 24 11 11 5 7 5 69 18 191
2017 Casual 30 18 19 6 2 9 17 65 10 43
2017 Student 42 22 8 6 4 8 9 78 12 275
2014 Indeterminate (permanent) 28 32 15 11 9 3 3 63 20 3220
2014 Seasonal 28 46 18 7 1 0 0 74 8 33
2014 Term 30 46 9 7 3 3 2 80 11 100
2014 Casual 45 17 0 10 10 4 14 76 24 18
2014 Student 45 35 5 0 5 0 10 89 6 33

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 30 10 9 5 1 0 76 14 2967
2020 Seasonal 22 47 0 8 22 0 0 69 31 10
2020 Term 49 28 9 8 3 1 1 79 12 164
2020 Casual 53 15 8 8 8 4 4 74 18 41
2020 Student 69 23 5 0 2 2 0 94 2 64
2019 Indeterminate (permanent) 42 31 8 10 7 1 0 74 18 3136
2019 Seasonal 66 0 12 7 15 0 0 66 22 15
2019 Term 56 25 6 9 3 1 0 82 12 219
2019 Casual 52 33 5 6 1 0 3 87 7 58
2019 Student 67 19 5 6 2 1 1 87 8 393
2018 Indeterminate (permanent) 36 33 10 11 9 1 0 69 20 2558
2018 Seasonal 13 38 19 4 26 0 0 51 30 10
2018 Term 37 34 12 11 5 1 0 71 16 150
2018 Casual 40 36 18 0 3 0 3 78 3 23
2018 Student 52 23 7 11 5 2 0 76 16 125
2017 Indeterminate (permanent) 39 33 10 10 8 1 0 72 18 2935
2017 Seasonal 43 32 7 4 0 7 7 87 4 16
2017 Term 47 27 11 8 6 1 0 75 14 191
2017 Casual 61 20 2 6 2 4 6 90 8 43
2017 Student 63 22 6 6 2 0 0 85 9 274
2014 Indeterminate (permanent) 41 31 9 11 7 1 0 73 18 3222
2014 Seasonal 51 37 4 8 0 0 0 88 8 33
2014 Term 39 34 11 9 6 1 0 73 16 100
2014 Casual 61 20 0 20 0 0 0 80 20 18
2014 Student 61 34 5 0 0 0 0 95 0 33

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 33 7 6 3 0 0 84 9 2960
2020 Seasonal 22 47 8 8 14 0 0 69 22 10
2020 Term 61 19 11 7 1 1 1 81 8 164
2020 Casual 56 25 6 8 0 0 4 85 9 41
2020 Student 85 12 2 0 0 2 0 98 0 65
2019 Indeterminate (permanent) 45 35 8 8 4 0 0 79 12 3131
2019 Seasonal 52 19 7 7 15 0 0 71 22 15
2019 Term 59 25 6 7 3 0 0 84 9 220
2019 Casual 65 23 4 6 0 0 3 90 6 58
2019 Student 74 17 4 4 0 0 0 91 4 396
2018 Indeterminate (permanent) 40 36 10 8 5 0 0 76 14 2554
2018 Seasonal 25 29 13 7 26 0 0 54 33 10
2018 Term 43 35 14 4 4 0 0 78 8 150
2018 Casual 56 18 16 4 0 4 3 79 4 23
2018 Student 61 26 6 7 0 1 0 87 7 125
2017 Indeterminate (permanent) 38 40 7 9 6 0 0 78 15 2932
2017 Seasonal 36 46 7 4 0 0 7 88 4 16
2017 Term 49 31 8 9 2 0 0 81 11 190
2017 Casual 65 30 2 0 2 0 2 96 2 43
2017 Student 65 23 2 7 3 0 0 88 10 274
2014 Indeterminate (permanent) 39 40 9 8 3 0 0 80 11 3221
2014 Seasonal 52 42 4 2 0 0 0 94 2 33
2014 Term 54 31 10 2 2 0 0 86 4 100
2014 Casual 56 4 10 30 0 0 0 61 30 18
2014 Student 51 39 10 0 0 0 0 90 0 33

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 37 11 5 2 1 0 82 7 2952
2020 Seasonal 31 47 0 22 0 0 0 78 22 10
2020 Term 53 30 11 6 1 0 0 83 7 164
2020 Casual 50 29 10 0 4 2 4 84 4 41
2020 Student 69 22 6 2 0 2 0 92 2 65
2019 Indeterminate (permanent) 40 40 11 5 3 1 0 81 8 3131
2019 Seasonal 52 27 15 7 0 0 0 78 7 15
2019 Term 54 29 6 7 3 1 0 83 10 219
2019 Casual 54 35 5 3 0 0 3 91 3 57
2019 Student 63 28 5 2 1 1 1 92 3 395
2018 Indeterminate (permanent) 35 42 12 6 5 1 0 78 10 2557
2018 Seasonal 16 45 13 19 7 0 0 61 26 10
2018 Term 37 41 13 6 2 0 1 78 8 150
2018 Casual 41 45 5 0 5 0 4 90 5 23
2018 Student 59 23 12 4 2 0 0 82 6 126

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 49 25 11 5 3 5 3 80 9 2969
2020 Seasonal 31 47 14 0 0 8 0 85 0 10
2020 Term 43 25 14 7 2 7 3 76 9 164
2020 Casual 47 10 23 2 2 6 11 68 5 41
2020 Student 62 18 5 2 3 9 2 90 5 65
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 28 12 4 3 1 2 81 7 2981
2020 Seasonal 31 39 0 22 0 8 0 76 24 10
2020 Term 48 24 13 8 1 1 4 76 10 163
2020 Casual 38 25 11 8 0 2 15 77 10 40
2020 Student 52 26 6 3 2 3 8 88 5 65
2019 Indeterminate (permanent) 48 29 13 5 3 0 2 79 8 3132
2019 Seasonal 35 51 7 7 0 0 0 85 7 15
2019 Term 49 29 12 4 4 0 2 80 8 217
2019 Casual 68 16 7 0 5 0 4 88 5 57
2019 Student 42 23 19 6 2 1 8 70 8 397

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 31 12 8 4 0 0 75 13 2976
2020 Seasonal 39 39 8 14 0 0 0 78 14 10
2020 Term 53 29 6 7 3 0 2 84 10 164
2020 Casual 49 21 10 8 9 0 2 72 17 40
2020 Student 69 22 5 5 0 0 0 91 5 65
2019 Indeterminate (permanent) 39 33 13 9 5 0 1 73 15 3141
2019 Seasonal 71 15 7 7 0 0 0 85 7 15
2019 Term 51 26 9 8 5 0 2 78 13 220
2019 Casual 50 29 11 4 6 0 0 79 10 58
2019 Student 56 26 9 6 2 0 1 83 8 394
2018 Indeterminate (permanent) 35 34 13 9 7 1 1 70 16 2558
2018 Seasonal 42 19 32 7 0 0 0 61 7 10
2018 Term 38 33 12 8 7 1 1 73 15 149
2018 Casual 46 35 11 5 3 0 0 81 7 23
2018 Student 48 32 9 10 2 0 0 79 12 126
2017 Indeterminate (permanent) 38 36 11 9 6 0 0 74 15 2940
2017 Seasonal 43 43 14 0 0 0 0 86 0 16
2017 Term 51 30 10 6 3 0 0 81 9 191
2017 Casual 37 39 17 4 2 0 2 77 6 43
2017 Student 54 30 8 6 3 0 0 84 8 275
2014 Indeterminate (permanent) 35 36 12 9 6 0 0 72 16 3222
2014 Seasonal 59 32 5 2 1 0 0 91 4 33
2014 Term 37 35 15 8 3 2 0 73 12 100
2014 Casual 42 43 0 14 0 0 0 86 14 18
2014 Student 56 25 19 0 0 0 0 80 0 33

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 27 13 6 5 1 1 76 11 2970
2020 Seasonal 61 8 17 0 14 0 0 69 14 10
2020 Term 57 22 13 2 4 1 1 81 6 165
2020 Casual 38 28 15 4 4 2 9 74 9 40
2020 Student 77 16 3 3 2 0 0 92 5 64

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 33 11 7 3 0 0 78 11 2983
2020 Seasonal 45 33 0 0 14 8 0 85 15 10
2020 Term 56 25 9 7 3 0 0 81 10 164
2020 Casual 54 21 8 17 0 0 0 75 17 40
2020 Student 77 20 3 0 0 0 0 97 0 64
2019 Indeterminate (permanent) 41 33 12 9 5 0 1 74 14 3119
2019 Seasonal 56 15 22 7 0 0 0 71 7 15
2019 Term 53 28 6 9 4 0 0 82 12 219
2019 Casual 60 27 5 9 0 0 0 86 9 58
2019 Student 59 25 6 6 1 1 2 86 7 395
2018 Indeterminate (permanent) 38 33 12 10 6 1 1 72 17 2548
2018 Seasonal 13 42 33 13 0 0 0 54 13 10
2018 Term 45 29 13 7 6 0 1 74 13 149
2018 Casual 66 24 3 0 8 0 0 90 8 22
2018 Student 52 30 6 8 2 0 2 84 10 124
2017 Indeterminate (permanent) 40 33 10 9 6 0 0 74 16 2936
2017 Seasonal 50 43 7 0 0 0 0 93 0 16
2017 Term 49 28 12 8 3 0 0 78 11 191
2017 Casual 46 30 15 4 2 0 4 78 6 43
2017 Student 63 23 5 6 3 0 0 86 9 275
2014 Indeterminate (permanent) 37 34 12 10 5 1 0 72 16 3220
2014 Seasonal 52 40 8 0 0 0 0 92 0 33
2014 Term 49 30 11 8 3 0 0 79 11 100
2014 Casual 49 37 14 0 0 0 0 86 0 18
2014 Student 46 34 10 10 0 0 0 80 10 33

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 38 62 2978
2020 Seasonal 47 53 10
2020 Term 38 62 165
2020 Casual 37 63 41
2020 Student 48 52 65

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 56 19 9 2 2 3 9 85 5 2981
2020 Seasonal 33 36 0 0 14 0 17 83 17 10
2020 Term 55 19 7 5 2 4 9 85 7 164
2020 Casual 55 9 4 14 0 9 10 78 18 41
2020 Student 60 15 5 0 0 5 15 94 0 65

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 27 9 6 4 0 0 81 10 2980
2020 Seasonal 33 31 22 0 14 0 0 64 14 10
2020 Term 61 23 7 5 4 0 0 85 9 164
2020 Casual 60 27 9 2 2 0 0 87 4 40
2020 Student 65 22 8 6 0 0 0 86 6 65
2019 Indeterminate (permanent) 48 30 10 7 4 0 0 79 11 3138
2019 Seasonal 64 15 7 15 0 0 0 78 15 15
2019 Term 61 23 6 6 4 0 0 85 10 219
2019 Casual 62 30 2 4 2 0 0 92 6 58
2019 Student 68 22 5 4 1 0 0 90 5 397
2018 Indeterminate (permanent) 44 28 12 8 7 0 0 72 15 2555
2018 Seasonal 29 45 19 7 0 0 0 74 7 10
2018 Term 49 31 9 6 5 0 0 80 11 150
2018 Casual 56 32 5 7 0 0 0 88 7 23
2018 Student 58 30 6 4 2 0 0 88 6 125
2017 Indeterminate (permanent) 47 28 11 8 6 0 0 75 14 2932
2017 Seasonal 57 43 0 0 0 0 0 100 0 16
2017 Term 58 25 8 4 4 0 0 84 8 189
2017 Casual 71 15 6 8 0 0 0 86 8 42
2017 Student 67 21 4 4 3 0 0 89 7 275
2014 Indeterminate (permanent) 46 30 11 8 5 0 0 76 13 3221
2014 Seasonal 64 24 10 0 1 0 0 88 1 33
2014 Term 59 24 8 5 4 0 0 83 9 100
2014 Casual 62 24 10 4 0 0 0 86 4 18
2014 Student 70 10 5 14 0 0 0 80 14 33
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 33 14 6 4 7 0 74 11 2979
2020 Seasonal 25 53 8 0 14 0 0 78 14 10
2020 Term 48 21 11 8 3 9 0 76 12 164
2020 Casual 41 28 2 4 6 16 2 85 13 41
2020 Student 55 18 6 0 0 20 0 92 0 65
2019 Indeterminate (permanent) 26 34 17 9 6 7 0 65 17 3126
2019 Seasonal 22 41 0 7 18 7 5 72 28 15
2019 Term 41 31 8 5 4 10 1 81 10 220
2019 Casual 51 31 3 3 3 10 0 91 6 58
2019 Student 54 22 6 2 1 13 2 90 3 395
2018 Indeterminate (permanent) 24 33 19 10 7 6 0 61 19 2567
2018 Seasonal 32 13 13 26 16 0 0 45 42 10
2018 Term 33 31 14 8 2 13 0 73 11 151
2018 Casual 45 29 14 0 4 8 0 81 4 23
2018 Student 45 30 8 5 2 10 0 84 7 125
2017 Indeterminate (permanent) 24 36 16 10 7 7 0 64 18 2938
2017 Seasonal 29 18 28 0 7 14 4 57 9 16
2017 Term 37 27 13 7 4 11 1 73 12 191
2017 Casual 67 24 0 2 0 7 0 98 2 43
2017 Student 58 18 6 1 1 13 2 89 3 275
2014 Indeterminate (permanent) 21 33 19 10 6 10 0 60 18 3217
2014 Seasonal 23 46 15 9 2 6 0 72 12 33
2014 Term 36 28 16 8 0 11 1 73 9 100
2014 Casual 31 32 0 24 10 4 0 65 35 18
2014 Student 51 29 0 0 0 19 0 99 0 33

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 35 16 10 6 2 0 67 16 2976
2020 Seasonal 25 45 17 0 14 0 0 69 14 10
2020 Term 48 23 12 8 6 3 0 73 15 162
2020 Casual 37 29 10 4 6 12 2 76 12 41
2020 Student 57 23 8 0 0 11 2 91 0 65
2019 Indeterminate (permanent) 24 35 17 13 9 3 0 60 22 3118
2019 Seasonal 15 34 15 7 18 7 5 55 28 15
2019 Term 35 28 16 11 3 5 1 68 15 219
2019 Casual 46 32 10 3 3 7 0 84 6 58
2019 Student 54 24 7 3 1 10 2 88 4 396
2018 Indeterminate (permanent) 22 32 19 13 11 2 0 55 25 2554
2018 Seasonal 19 38 13 13 16 0 0 58 30 10
2018 Term 26 29 22 8 5 9 0 61 15 151
2018 Casual 40 32 13 3 8 5 0 75 11 23
2018 Student 39 32 14 6 2 6 0 76 9 125
2017 Indeterminate (permanent) 21 36 18 13 10 2 0 58 23 2934
2017 Seasonal 25 15 28 7 7 14 4 48 17 16
2017 Term 33 28 14 11 6 8 0 66 18 191
2017 Casual 63 20 9 4 0 4 0 86 4 43
2017 Student 57 24 6 3 1 8 1 89 5 274
2014 Indeterminate (permanent) 16 32 20 17 12 3 0 49 30 3217
2014 Seasonal 21 40 26 5 8 0 0 61 13 32
2014 Term 35 26 17 10 6 5 1 65 17 100
2014 Casual 23 25 42 10 0 0 0 48 10 18
2014 Student 55 25 0 10 5 5 0 84 16 33

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 34 19 15 8 4 0 57 24 2981
2020 Seasonal 8 61 8 22 0 0 0 69 22 10
2020 Term 35 27 10 14 7 6 0 67 22 163
2020 Casual 31 31 8 10 2 16 2 75 15 41
2020 Student 43 28 8 5 2 14 2 84 7 65
2019 Indeterminate (permanent) 16 30 21 18 10 5 0 48 30 3111
2019 Seasonal 7 41 15 15 10 7 5 55 28 15
2019 Term 26 30 18 13 5 8 1 62 19 220
2019 Casual 31 38 14 1 5 10 0 77 7 58
2019 Student 40 26 10 5 1 15 2 80 7 394
2018 Indeterminate (permanent) 15 29 21 18 12 4 0 46 32 2561
2018 Term 15 31 20 13 7 14 0 53 23 151
2018 Student 32 29 14 10 3 12 0 70 15 124
2017 Indeterminate (permanent) 14 33 22 17 10 5 0 49 28 2940
2017 Seasonal 25 11 21 14 14 11 4 42 33 16
2017 Term 26 29 14 16 6 8 0 59 25 191
2017 Casual 37 33 15 6 0 9 0 77 7 43
2017 Student 47 20 10 6 1 14 1 80 8 275
2014 Indeterminate (permanent) 11 27 22 21 15 5 0 39 37 3217
2014 Seasonal 12 43 26 7 8 4 0 57 16 32
2014 Term 32 20 16 13 7 11 1 58 23 99
2014 Casual 24 24 22 30 0 0 0 48 30 18
2014 Student 41 20 5 5 5 24 0 80 13 33

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 38 17 14 8 2 0 60 23 2979
2020 Seasonal 8 61 8 22 0 0 0 69 22 10
2020 Term 39 25 12 15 7 1 0 65 22 163
2020 Casual 29 43 4 4 6 12 2 83 12 41
2020 Student 45 37 6 5 0 8 0 88 5 65
2019 Indeterminate (permanent) 15 33 20 20 10 3 0 49 31 3114
2019 Seasonal 15 34 15 7 18 7 5 55 28 15
2019 Term 27 33 16 12 8 4 1 63 21 220
2019 Casual 35 35 12 5 3 9 1 78 9 58
2019 Student 39 28 9 9 2 11 2 77 12 397
2018 Indeterminate (permanent) 13 32 22 19 13 2 0 46 32 2564
2018 Seasonal 13 25 39 7 16 0 0 38 23 10
2018 Term 18 30 21 16 7 8 0 52 25 151
2018 Casual 23 42 20 10 0 5 0 69 11 23
2018 Student 29 33 9 14 4 11 1 69 21 126
2017 Indeterminate (permanent) 14 35 20 16 12 3 0 51 28 2938
2017 Seasonal 19 16 8 15 15 23 4 48 42 15
2017 Term 26 31 18 13 6 5 1 61 20 191
2017 Casual 39 31 13 6 2 9 0 77 8 43
2017 Student 43 26 9 7 2 11 2 79 11 274
2014 Indeterminate (permanent) 11 31 21 20 14 3 0 44 34 3216
2014 Seasonal 12 52 18 14 0 4 0 67 14 32
2014 Term 30 29 19 12 5 5 1 62 18 100
2014 Casual 22 30 4 25 10 10 0 57 39 17
2014 Student 36 39 10 5 10 0 0 75 15 33

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 25 13 5 3 10 3 76 9 2982
2020 Seasonal 31 14 8 17 14 17 0 53 37 10
2020 Term 40 23 12 4 2 13 6 77 8 164
2020 Casual 43 19 8 13 4 11 2 71 20 41
2020 Student 52 17 17 3 0 8 3 78 3 65
2019 Indeterminate (permanent) 40 24 14 5 3 12 2 74 10 3139
2019 Seasonal 27 12 15 0 10 15 22 61 16 15
2019 Term 46 16 12 5 3 13 5 76 9 219
2019 Casual 55 5 7 10 4 15 3 73 18 58
2019 Student 39 10 6 7 9 22 8 69 23 397
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 23 47 18 7 2 2 0 72 10 2977
2020 Seasonal 14 39 39 0 8 0 0 53 8 10
2020 Term 33 40 15 7 3 2 0 74 10 164
2020 Casual 44 34 17 6 0 0 0 77 6 41
2020 Student 45 37 9 2 0 6 2 88 2 65
2019 Indeterminate (permanent) 22 46 19 9 3 1 0 69 13 3136
2019 Seasonal 19 36 22 7 3 12 0 63 12 15
2019 Term 31 35 17 8 5 3 1 68 14 221
2019 Casual 40 40 14 1 3 1 1 82 4 58
2019 Student 40 37 11 5 2 5 1 82 6 395
2018 Indeterminate (permanent) 22 45 20 8 4 1 0 67 12 2554
2018 Seasonal 13 36 52 0 0 0 0 48 0 10
2018 Term 26 37 24 7 4 2 0 65 11 148
2018 Casual 35 49 11 5 0 0 0 85 5 23
2018 Student 29 45 14 9 2 2 0 75 11 125
2017 Indeterminate (permanent) 23 46 18 8 3 1 0 70 12 2929
2017 Seasonal 32 11 46 0 0 11 0 48 0 16
2017 Term 29 39 13 8 4 5 1 73 13 191
2017 Casual 41 31 17 6 2 4 0 74 8 43
2017 Student 45 40 8 4 1 2 0 87 5 274
2014 Indeterminate (permanent) 19 42 20 10 6 2 0 63 17 3217
2014 Seasonal 20 38 33 7 2 0 0 58 9 32
2014 Term 34 42 15 4 1 2 0 79 6 100
2014 Casual 33 19 10 33 4 0 0 53 37 18
2014 Student 55 29 5 0 0 10 0 93 1 33

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 16 41 21 14 4 3 0 59 19 2962
2020 Seasonal 14 55 8 22 0 0 0 69 22 10
2020 Term 32 31 19 11 5 3 0 64 16 163
2020 Casual 39 30 23 2 0 7 0 73 2 41
2020 Student 46 35 5 0 2 9 3 93 2 65
2019 Indeterminate (permanent) 12 34 25 18 7 4 0 48 26 3121
2019 Seasonal 7 27 41 0 10 15 0 40 12 15
2019 Term 22 34 20 11 5 8 1 61 17 220
2019 Casual 32 39 15 5 3 6 0 76 8 58
2019 Student 35 35 13 4 1 12 1 81 5 394

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 38 14 9 4 2 1 72 14 2974
2020 Seasonal 22 8 31 31 0 8 0 33 33 10
2020 Term 35 26 18 13 4 4 1 64 18 164
2020 Casual 31 19 30 9 6 0 6 53 16 41
2020 Student 34 32 12 6 2 8 6 77 9 65
2019 Indeterminate (permanent) 27 40 14 11 6 3 1 69 17 3124
2019 Seasonal 31 15 7 22 10 15 0 54 38 15
2019 Term 35 28 14 13 6 2 2 66 20 220
2019 Casual 35 36 10 7 4 5 3 78 12 58
2019 Student 39 32 10 9 4 5 2 76 13 396
2018 Indeterminate (permanent) 28 38 15 11 6 2 1 68 17 2558
2018 Seasonal 16 51 0 7 7 19 0 83 17 10
2018 Term 30 31 12 13 5 7 1 67 20 147
2018 Casual 40 35 9 6 4 5 0 80 11 23
2018 Student 33 30 12 10 6 4 4 68 18 124
2017 Indeterminate (permanent) 33 39 13 8 5 2 1 73 14 2930
2017 Seasonal 39 25 11 18 0 7 0 69 19 16
2017 Term 35 37 9 9 4 5 1 77 13 191
2017 Casual 54 28 6 2 6 4 2 86 8 43
2017 Student 47 25 8 6 4 6 4 80 11 273
2014 Indeterminate (permanent) 32 38 12 10 4 4 1 73 15 3217
2014 Seasonal 20 61 14 4 0 1 0 82 4 33
2014 Term 43 32 16 4 3 3 0 77 7 100
2014 Casual 37 17 10 4 14 7 10 66 22 18
2014 Student 41 25 10 5 14 5 0 69 21 33

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 41 17 6 2 1 0 75 8 2971
2020 Seasonal 14 39 47 0 0 0 0 53 0 10
2020 Term 40 31 18 5 1 4 0 74 7 162
2020 Casual 46 27 23 2 2 0 0 72 4 41
2020 Student 57 26 11 2 0 3 2 87 2 65
2019 Indeterminate (permanent) 29 40 18 8 4 1 0 70 12 3123
2019 Seasonal 19 48 22 7 3 0 0 68 10 15
2019 Term 37 34 15 6 4 2 1 74 11 218
2019 Casual 41 39 11 0 3 6 0 85 3 58
2019 Student 45 35 11 3 1 5 1 85 4 396
2018 Indeterminate (permanent) 29 40 17 8 4 1 0 70 13 2551
2018 Seasonal 29 13 45 0 13 0 0 42 13 10
2018 Term 31 33 27 3 4 3 0 65 7 147
2018 Casual 51 31 9 3 4 3 0 84 6 23
2018 Student 39 40 10 3 2 4 1 83 6 126

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 27 19 14 10 8 2 52 26 2973
2020 Seasonal 14 17 22 31 8 8 0 33 42 10
2020 Term 29 25 15 11 7 9 3 62 21 164
2020 Casual 34 13 19 15 4 2 13 55 22 40
2020 Student 47 25 13 3 0 8 5 82 4 64
2019 Indeterminate (permanent) 16 27 19 14 14 8 2 48 31 3130
2019 Seasonal 17 22 36 22 3 0 0 39 25 15
2019 Term 31 22 14 10 10 9 3 61 23 219
2019 Casual 35 37 16 0 3 5 4 80 3 58
2019 Student 42 27 12 4 2 9 3 79 7 394
2018 Indeterminate (permanent) 15 27 19 16 14 7 2 46 33 2560
2018 Seasonal 16 25 32 0 13 13 0 48 15 10
2018 Term 25 30 16 9 10 9 1 61 21 149
2018 Casual 38 34 16 4 4 5 0 76 8 23
2018 Student 32 30 13 7 5 9 4 72 14 125
2017 Indeterminate (permanent) 15 29 17 14 14 9 2 49 31 2931
2017 Seasonal 28 22 28 11 0 11 0 56 12 16
2017 Term 25 31 11 10 11 9 4 64 23 189
2017 Casual 36 30 5 7 1 12 8 82 11 43
2017 Student 42 28 7 4 3 9 7 84 8 273
2014 Indeterminate (permanent) 14 26 19 17 15 8 2 44 36 3216
2014 Seasonal 20 40 31 6 3 0 0 59 9 33
2014 Term 35 20 18 6 8 10 2 63 17 100
2014 Casual 16 17 31 4 20 8 4 38 27 18
2014 Student 31 29 10 5 10 5 10 71 17 33

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 33 19 16 9 2 0 54 26 2970
2020 Seasonal 0 45 17 17 22 0 0 45 39 10
2020 Term 30 26 21 9 9 4 1 60 19 164
2020 Casual 29 30 17 9 4 5 7 66 14 40
2020 Student 52 28 9 2 0 6 3 88 2 65
2019 Indeterminate (permanent) 16 31 20 17 14 2 0 49 31 3130
2019 Seasonal 12 22 22 22 18 5 0 36 42 15
2019 Term 28 28 18 10 10 5 2 60 21 220
2019 Casual 43 33 11 7 4 2 0 78 11 57
2019 Student 47 31 9 4 1 7 1 84 6 396
2018 Indeterminate (permanent) 15 29 20 18 16 2 0 45 34 2559
2018 Seasonal 4 51 19 13 13 0 0 54 26 10
2018 Term 19 30 19 18 9 4 0 52 28 149
2018 Casual 32 30 25 5 8 0 0 62 13 23
2018 Student 33 35 11 10 1 8 2 76 12 125
2017 Indeterminate (permanent) 18 35 17 16 12 2 0 54 29 2935
2017 Seasonal 27 8 35 19 0 12 0 39 22 15
2017 Term 25 24 17 13 10 9 2 56 26 189
2017 Casual 49 21 11 10 4 2 3 74 14 43
2017 Student 47 30 8 4 2 7 3 85 6 275
2014 Indeterminate (permanent) 14 28 18 20 16 2 0 44 38 3217
2014 Seasonal 18 33 32 9 2 2 4 54 12 32
2014 Term 27 36 14 9 7 6 1 68 17 100
2014 Casual 20 32 0 25 0 23 0 68 32 17
2014 Student 51 30 5 10 0 5 0 85 10 33

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 27 15 17 19 1 2 48 37 2983
2020 Seasonal 0 45 25 0 31 0 0 45 31 10
2020 Term 20 25 18 13 16 4 4 49 31 164
2020 Casual 21 21 16 9 10 5 19 54 25 40
2020 Student 32 32 9 3 2 8 14 82 6 65
2019 Indeterminate (permanent) 17 24 15 18 22 2 1 43 41 3139
2019 Seasonal 15 19 22 15 30 0 0 34 44 15
2019 Term 24 22 13 15 17 6 3 51 35 221
2019 Casual 39 26 10 7 9 4 4 71 18 58
2019 Student 36 23 14 6 4 6 13 72 12 397
2018 Indeterminate (permanent) 15 25 14 18 25 1 1 41 44 2560
2018 Term 16 23 19 18 18 4 3 42 38 149
2018 Student 26 27 10 10 7 3 16 66 21 124
2017 Indeterminate (permanent) 16 24 14 19 24 2 1 42 44 2938
2017 Seasonal 14 29 28 18 0 11 0 48 20 16
2017 Term 20 26 13 19 16 5 2 48 38 190
2017 Casual 32 23 15 9 15 0 7 59 26 43
2017 Student 36 20 11 5 4 8 16 73 12 275
2014 Indeterminate (permanent) 10 21 15 19 32 2 1 32 52 3221
2014 Seasonal 4 33 23 22 13 0 4 39 37 32
2014 Term 26 21 12 19 11 8 3 52 34 100
2014 Casual 20 33 0 4 27 7 8 63 37 18
2014 Student 39 10 10 15 5 5 16 62 25 33

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 49 25 13 6 3 1 3 77 9 2981
2020 Seasonal 69 22 0 0 0 0 8 100 0 10
2020 Term 55 22 13 6 1 0 2 79 8 164
2020 Casual 46 12 16 0 4 0 21 74 5 41
2020 Student 45 35 9 8 0 0 3 83 8 65
2019 Indeterminate (permanent) 48 27 13 5 3 1 3 78 9 3127
2019 Seasonal 66 7 22 0 0 0 5 77 0 15
2019 Term 62 16 11 1 1 2 6 85 3 220
2019 Casual 61 16 13 0 1 0 8 85 1 58
2019 Student 60 22 6 1 1 1 10 92 2 396

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 27 14 6 3 1 3 76 9 2974
2020 Seasonal 22 17 17 22 14 8 0 42 40 10
2020 Term 43 29 13 6 3 2 4 76 10 163
2020 Casual 52 8 6 4 8 2 19 77 16 41
2020 Student 59 28 5 5 0 2 2 90 5 64
2019 Indeterminate (permanent) 42 26 17 8 4 2 3 70 12 3126
2019 Seasonal 56 7 19 15 3 0 0 63 18 15
2019 Term 44 22 14 9 3 3 4 71 14 220
2019 Casual 43 24 12 1 4 0 15 79 6 58
2019 Student 64 18 7 1 1 1 8 90 3 394

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 74 10 5 2 2 3 3 90 5 2966
2020 Seasonal 69 0 17 14 0 0 0 69 14 10
2020 Term 72 8 5 4 1 5 5 90 5 164
2020 Casual 58 8 0 4 4 4 21 89 11 41
2020 Student 88 8 2 0 0 0 3 98 0 65
2019 Indeterminate (permanent) 73 11 5 2 3 3 3 89 6 3126
2019 Seasonal 85 0 0 0 10 5 0 89 11 15
2019 Term 72 6 8 1 3 5 5 87 4 220
2019 Casual 74 9 3 0 1 7 6 96 1 58
2019 Student 85 5 1 0 0 1 9 99 0 393

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 74 11 5 2 1 2 6 91 3 2975
2020 Seasonal 61 31 8 0 0 0 0 92 0 10
2020 Term 65 19 4 3 2 2 5 91 5 163
2020 Casual 51 17 6 0 0 2 24 92 0 40
2020 Student 72 11 2 3 3 2 8 92 7 65
2019 Indeterminate (permanent) 78 8 3 1 1 3 7 94 3 3127
2019 Seasonal 85 5 0 0 3 7 0 97 3 15
2019 Term 77 6 1 1 2 5 8 95 4 220
2019 Casual 79 5 4 0 1 3 8 94 1 58
2019 Student 82 4 2 1 1 0 11 97 1 395

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 43 21 9 3 4 0 66 13 2975
2020 Seasonal 22 47 0 8 22 0 0 69 31 10
2020 Term 32 37 14 9 3 6 0 73 12 163
2020 Casual 27 42 26 0 0 4 0 72 0 41
2020 Student 34 46 6 3 0 9 2 90 3 65
2019 Indeterminate (permanent) 18 42 20 11 5 4 0 63 17 3136
2019 Seasonal 19 22 19 15 18 7 0 44 35 15
2019 Term 26 35 23 8 2 6 0 65 11 221
2019 Casual 27 47 8 6 3 9 0 82 9 58
2019 Student 36 39 13 4 1 4 4 80 6 397
2018 Indeterminate (permanent) 15 36 24 13 8 3 0 54 22 2564
2018 Seasonal 10 25 45 19 0 0 0 36 19 10
2018 Term 15 36 24 12 5 7 0 55 19 149
2018 Casual 38 35 16 7 0 0 4 76 7 23
2018 Student 30 33 15 5 4 11 3 73 10 123
2017 Indeterminate (permanent) 16 39 22 12 7 4 0 57 19 2939
2017 Seasonal 21 22 21 7 7 22 0 55 18 16
2017 Term 28 29 20 9 7 7 0 62 17 189
2017 Casual 39 31 17 4 0 10 0 77 4 43
2017 Student 41 29 8 5 3 10 4 81 9 273

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 42 13 6 3 2 0 78 8 2968
2020 Seasonal 8 53 8 17 14 0 0 61 31 10
2020 Term 46 34 14 2 1 2 0 81 4 163
2020 Casual 47 41 0 8 0 4 0 91 9 41
2020 Student 63 33 3 0 0 2 0 97 0 64
2019 Indeterminate (permanent) 32 44 13 7 3 2 0 77 10 3126
2019 Seasonal 46 15 15 15 10 0 0 60 25 15
2019 Term 43 35 12 4 3 2 0 80 7 219
2019 Casual 50 34 5 3 3 5 0 89 6 58
2019 Student 60 31 4 3 1 1 1 92 3 392
2018 Indeterminate (permanent) 38 41 12 5 3 1 0 80 7 2549
2018 Seasonal 23 51 7 19 0 0 0 74 19 10
2018 Term 42 36 13 7 1 1 0 79 8 151
2018 Casual 68 19 14 0 0 0 0 86 0 22
2018 Student 59 30 4 6 1 1 0 89 7 124
2017 Indeterminate (permanent) 35 44 12 5 3 2 0 81 7 2929
2017 Seasonal 50 21 21 7 0 0 0 72 7 16
2017 Term 48 35 9 4 2 1 0 84 6 191
2017 Casual 62 36 0 2 0 0 0 98 2 43
2017 Student 69 25 3 1 1 1 0 95 2 274
2014 Indeterminate (permanent) 36 40 13 5 3 3 0 79 9 3217
2014 Seasonal 43 44 3 0 2 2 4 94 3 32
2014 Term 57 26 11 1 3 2 0 85 4 100
2014 Casual 40 11 20 30 0 0 0 51 30 18
2014 Student 59 25 10 0 0 5 0 89 0 32

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 37 13 4 2 3 0 81 6 2965
2020 Seasonal 8 45 47 0 0 0 0 53 0 10
2020 Term 45 36 8 3 3 5 0 86 6 165
2020 Casual 36 26 18 6 0 13 0 72 7 40
2020 Student 62 20 6 2 2 8 2 90 3 65
2019 Indeterminate (permanent) 42 39 11 3 2 2 0 83 5 3129
2019 Seasonal 53 29 7 0 10 0 0 82 10 15
2019 Term 46 32 12 4 1 4 0 81 6 220
2019 Casual 57 34 3 0 3 3 0 94 3 57
2019 Student 63 22 8 1 1 3 1 89 2 395
2018 Indeterminate (permanent) 42 38 13 3 2 2 0 82 5 2549
2018 Term 43 36 11 5 1 4 0 83 6 151
2018 Student 54 31 6 2 1 4 2 90 3 126
2017 Indeterminate (permanent) 38 39 14 3 3 3 0 80 6 2935
2017 Seasonal 43 28 14 14 0 0 0 72 14 16
2017 Term 44 34 11 3 3 5 0 82 7 190
2017 Casual 48 37 10 0 0 6 0 90 0 42
2017 Student 61 25 6 2 1 4 1 90 3 274
2014 Indeterminate (permanent) 40 37 14 3 2 4 1 80 5 3216
2014 Seasonal 31 44 14 0 2 0 9 82 3 32
2014 Term 59 25 9 4 2 2 0 86 6 100
2014 Casual 36 11 33 10 0 10 0 53 11 18
2014 Student 56 29 0 5 0 10 0 94 6 33

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 36 15 5 2 5 0 76 8 2979
2020 Seasonal 14 41 45 0 0 0 0 55 0 10
2020 Term 44 30 13 5 3 5 0 78 8 165
2020 Casual 33 24 24 4 0 12 2 67 5 41
2020 Student 42 22 20 2 2 12 2 73 4 65

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 32 10 6 3 3 2 79 10 2964
2020 Seasonal 17 39 22 0 0 0 22 71 0 10
2020 Term 47 29 9 5 3 4 3 81 8 164
2020 Casual 43 20 25 2 0 9 2 70 2 40
2020 Student 51 29 5 3 2 6 5 90 5 65

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 37 9 4 2 0 0 85 7 2973
2020 Seasonal 22 78 0 0 0 0 0 100 0 10
2020 Term 62 27 9 1 1 0 0 89 2 163
2020 Casual 56 29 6 8 0 0 0 86 8 41
2020 Student 78 18 3 0 0 0 0 97 0 65
2019 Indeterminate (permanent) 44 38 9 4 4 0 0 83 8 3132
2019 Seasonal 53 22 15 0 10 0 0 75 10 15
2019 Term 55 31 8 4 1 1 0 87 5 220
2019 Casual 60 38 0 0 3 0 0 97 3 58
2019 Student 76 19 3 0 1 0 0 96 1 397
2018 Indeterminate (permanent) 42 38 10 6 4 0 0 80 10 2552
2018 Seasonal 29 58 7 7 0 0 0 87 7 10
2018 Term 44 42 10 1 2 0 0 86 3 151
2018 Casual 62 34 0 4 0 0 0 96 4 21
2018 Student 72 19 6 2 0 0 0 91 2 125
2017 Indeterminate (permanent) 40 41 10 5 4 0 0 81 9 2937
2017 Seasonal 43 50 0 7 0 0 0 93 7 16
2017 Term 52 36 5 4 2 0 0 89 6 191
2017 Casual 80 10 6 0 0 4 0 94 0 43
2017 Student 79 17 2 1 0 0 0 96 1 275
2014 Indeterminate (permanent) 40 39 11 7 3 1 0 79 9 3213
2014 Seasonal 39 55 3 0 2 0 0 94 2 32
2014 Term 59 30 7 4 0 0 0 89 4 100
2014 Casual 36 50 10 0 0 0 4 90 0 18
2014 Student 74 21 0 0 5 0 0 95 5 32

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 34 15 6 3 0 0 76 9 2969
2020 Seasonal 31 53 8 0 0 8 0 91 0 10
2020 Term 57 27 10 4 3 0 0 84 7 163
2020 Casual 56 25 14 2 2 0 0 81 4 41
2020 Student 74 22 0 3 0 2 0 97 3 65
2019 Indeterminate (permanent) 37 36 14 7 5 0 0 73 13 3135
2019 Seasonal 53 22 22 0 3 0 0 75 3 15
2019 Term 50 32 8 5 4 1 0 82 9 221
2019 Casual 59 27 8 3 3 0 0 86 5 57
2019 Student 69 23 5 2 1 0 1 92 3 394
2018 Indeterminate (permanent) 33 35 17 8 6 0 0 68 15 2552
2018 Seasonal 42 32 7 7 13 0 0 74 19 10
2018 Term 42 38 8 4 6 1 0 81 11 151
2018 Casual 59 34 0 4 4 0 0 92 8 23
2018 Student 60 26 11 1 2 0 0 86 2 125
2017 Indeterminate (permanent) 32 36 17 8 6 0 0 69 14 2937
2017 Seasonal 36 43 21 0 0 0 0 79 0 16
2017 Term 46 32 11 6 3 1 1 80 9 190
2017 Casual 65 28 5 2 0 0 0 93 2 43
2017 Student 69 19 7 4 0 0 0 89 4 275
2014 Indeterminate (permanent) 24 35 18 14 9 1 0 60 23 3219
2014 Seasonal 41 44 12 0 2 0 0 86 2 32
2014 Term 43 38 14 4 1 0 0 81 5 100
2014 Casual 42 21 28 10 0 0 0 63 10 18
2014 Student 61 20 14 5 0 0 0 80 5 33

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 37 15 6 3 0 0 76 9 2955
2020 Seasonal 31 39 17 14 0 0 0 69 14 10
2020 Term 55 26 12 4 2 1 0 81 7 162
2020 Casual 56 23 17 2 2 0 0 79 4 41
2020 Student 81 14 2 2 0 2 0 97 2 64
2019 Indeterminate (permanent) 34 38 14 8 5 0 0 73 13 3118
2019 Seasonal 46 22 22 0 10 0 0 68 10 15
2019 Term 46 35 10 3 5 0 0 81 9 220
2019 Casual 55 34 8 0 3 0 0 89 3 58
2019 Student 68 24 6 1 1 0 1 92 2 393
2018 Indeterminate (permanent) 32 37 16 9 6 0 0 69 14 2538
2018 Term 38 42 9 6 5 0 0 79 12 149
2018 Student 60 26 11 3 0 0 0 86 3 125
2017 Indeterminate (permanent) 31 39 15 9 5 0 0 71 14 2935
2017 Seasonal 31 39 23 8 0 0 0 69 8 15
2017 Term 46 30 13 6 3 1 0 77 10 190
2017 Casual 61 33 4 2 0 0 0 94 2 43
2017 Student 70 21 4 4 0 0 0 91 5 275
2014 Indeterminate (permanent) 22 37 18 15 8 1 0 60 22 3216
2014 Seasonal 22 56 6 11 2 2 0 80 14 32
2014 Term 39 43 13 4 1 0 0 82 5 100
2014 Casual 42 31 28 0 0 0 0 72 0 18
2014 Student 56 24 14 5 0 0 0 80 5 33

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 28 17 8 4 3 1 70 13 2973
2020 Seasonal 39 36 17 0 0 8 0 82 0 10
2020 Term 49 23 15 7 2 3 1 76 9 163
2020 Casual 31 32 15 10 4 4 4 68 15 41
2020 Student 43 26 18 5 2 3 3 74 7 65
2019 Indeterminate (permanent) 34 29 18 9 6 3 0 65 16 3135
2019 Seasonal 53 7 22 0 18 0 0 60 18 15
2019 Term 43 29 13 6 5 3 1 75 12 220
2019 Casual 39 26 21 1 7 4 1 69 9 58
2019 Student 43 16 20 7 3 6 5 66 12 396
2018 Indeterminate (permanent) 31 29 21 10 6 3 1 62 17 2559
2018 Seasonal 4 70 0 7 19 0 0 74 26 10
2018 Term 38 29 16 5 5 5 2 72 11 151
2018 Casual 28 22 21 25 4 0 0 50 29 23
2018 Student 34 23 21 7 7 7 0 62 16 125
2017 Indeterminate (permanent) 32 28 19 9 7 4 1 63 17 2936
2017 Seasonal 18 43 25 7 0 7 0 65 8 16
2017 Term 42 25 13 8 6 6 1 71 14 190
2017 Casual 39 26 11 12 1 9 2 73 15 43
2017 Student 40 18 18 8 5 9 3 66 15 275
2014 Indeterminate (permanent) 28 28 20 11 8 4 1 59 21 3220
2014 Seasonal 25 47 19 6 2 2 0 73 8 32
2014 Term 47 25 16 3 3 6 1 77 7 100
2014 Casual 44 21 11 10 10 0 4 68 20 18
2014 Student 21 10 20 24 5 5 14 39 36 33
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indeterminate (permanent) 21 47 32 2981
2020 Seasonal 22 33 45 10
2020 Term 19 40 41 165
2020 Casual 18 30 52 41
2020 Student 42 22 37 65
2019 Indeterminate (permanent) 24 44 33 3144
2019 Seasonal 32 39 29 15
2019 Term 22 39 40 221
2019 Casual 40 22 38 58
2019 Student 56 15 29 397
2018 Indeterminate (permanent) 23 44 33 2566
2018 Seasonal 13 55 32 10
2018 Term 24 37 39 150
2018 Casual 73 16 11 23
2018 Student 63 9 28 126
2017 Indeterminate (permanent) 22 46 32 2937
2017 Seasonal 14 50 35 16
2017 Term 19 35 46 191
2017 Casual 37 23 40 42
2017 Student 63 12 24 275
2014 Indeterminate (permanent) 22 45 32 3220
2014 Seasonal 22 52 26 31
2014 Term 20 36 44 100
2014 Casual 52 30 17 18
2014 Student 55 15 30 33

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indeterminate (permanent) 28 38 25 3 0 6 674
2020 Term 5 14 6 7 65 3 33
2020 Student 0 4 0 4 93 0 27
2019 Indeterminate (permanent) 22 35 29 6 0 7 775
2019 Term 0 17 12 12 55 4 50
2019 Student 0 0 2 3 95 0 221
2018 Indeterminate (permanent) 27 30 28 6 0 8 632
2018 Term 0 30 4 8 52 6 37
2018 Student 0 3 1 3 94 0 79
2017 Indeterminate (permanent) 25 29 32 7 0 7 686
2017 Term 2 18 5 13 52 10 37
2017 Casual 5 0 5 0 90 0 17
2017 Student 0 3 2 1 93 1 174
2014 Indeterminate (permanent) 25 22 33 10 9999 10 759
2014 Term 3 16 67 5 9999 9 14
2014 Casual 8 29 7 0 9999 56 10
2014 Student 0 26 0 19 9999 55 18
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 2980
2020 Term 8 92 162
2019 Indeterminate (permanent) 15 85 3134
2019 Term 7 93 221
2019 Student 6 94 397
2018 Indeterminate (permanent) 16 84 2565
2018 Term 14 86 150
2018 Student 5 95 126

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 53 47 335
2020 Term 50 50 11
2019 Indeterminate (permanent) 52 48 454
2019 Term 56 44 14
2019 Student 68 32 22
2018 Indeterminate (permanent) 58 42 394
2018 Term 73 27 20

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 61 39 335
2020 Term 50 50 11
2019 Indeterminate (permanent) 59 41 454
2019 Student 32 68 22
2018 Indeterminate (permanent) 53 47 394
2018 Term 52 48 20

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 335
2020 Term 0 100 11
2019 Indeterminate (permanent) 10 90 454
2018 Indeterminate (permanent) 9 91 394

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 11
2019 Term 0 100 14
2019 Student 0 100 22
2018 Indeterminate (permanent) 0 100 394
2018 Term 0 100 20

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 335
2019 Indeterminate (permanent) 5 95 454
2019 Student 0 100 22
2018 Indeterminate (permanent) 6 94 394

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 335
2019 Indeterminate (permanent) 3 97 454
2019 Term 0 100 14
2018 Indeterminate (permanent) 6 94 394
2018 Term 0 100 20

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 335
2020 Term 0 100 11
2019 Indeterminate (permanent) 6 94 454
2019 Term 0 100 14
2018 Indeterminate (permanent) 4 96 394
2018 Term 0 100 20

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 40 60 335
2019 Indeterminate (permanent) 37 63 451
2019 Term 35 65 14
2018 Indeterminate (permanent) 45 55 393
2018 Term 33 67 20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 46 54 335
2020 Term 51 49 11
2019 Indeterminate (permanent) 45 55 451
2019 Term 51 49 14
2018 Indeterminate (permanent) 43 57 393
2018 Term 40 60 20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 48 52 335
2019 Indeterminate (permanent) 49 51 451
2019 Term 66 34 14
2019 Student 23 77 22
2018 Indeterminate (permanent) 49 51 393
2018 Term 31 69 20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 38 62 335
2019 Indeterminate (permanent) 39 61 451
2019 Term 50 50 14
2018 Indeterminate (permanent) 37 63 393
2018 Term 39 61 20

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 36 64 335
2019 Indeterminate (permanent) 37 63 451
2019 Term 44 56 14
2018 Indeterminate (permanent) 35 65 393
2018 Term 30 70 20

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 52 48 335
2020 Term 64 36 11
2019 Indeterminate (permanent) 51 49 451
2019 Term 60 40 14
2019 Student 50 50 22
2018 Indeterminate (permanent) 49 51 393
2018 Term 66 34 20

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 39 61 335
2019 Indeterminate (permanent) 33 67 451
2019 Student 23 77 22
2018 Indeterminate (permanent) 32 68 393
2018 Term 29 71 20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 11
2019 Indeterminate (permanent) 1 99 451
2019 Term 0 100 14
2019 Student 0 100 22
2018 Indeterminate (permanent) 2 98 393
2018 Term 0 100 20

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 335
2020 Term 0 100 11
2019 Indeterminate (permanent) 5 95 451
2018 Indeterminate (permanent) 8 92 393
2018 Term 0 100 20

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 335
2019 Indeterminate (permanent) 12 88 451
2019 Student 0 100 22
2018 Indeterminate (permanent) 10 90 393

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 48 52 335
2019 Indeterminate (permanent) 49 51 451
2019 Term 61 39 14
2019 Student 27 73 22
2018 Indeterminate (permanent) 43 57 393
2018 Term 51 49 20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 24 76 335
2020 Term 0 100 11
2019 Indeterminate (permanent) 30 70 451
2018 Indeterminate (permanent) 29 71 393
2018 Term 23 77 20

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 335
2019 Indeterminate (permanent) 13 87 451
2018 Indeterminate (permanent) 15 85 393

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 51 49 335
2019 Indeterminate (permanent) 55 45 447
2019 Student 36 64 22
2018 Indeterminate (permanent) 53 47 394
2018 Term 47 53 20

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 26 74 335
2019 Indeterminate (permanent) 27 73 447
2018 Indeterminate (permanent) 25 75 394

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 335
2019 Indeterminate (permanent) 10 90 447
2019 Term 0 100 13
2019 Student 0 100 22
2018 Indeterminate (permanent) 12 88 394
2018 Term 0 100 20

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 24 76 335
2020 Term 0 100 11
2019 Indeterminate (permanent) 22 78 447
2019 Student 0 100 22
2018 Indeterminate (permanent) 18 82 394

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 335
2019 Indeterminate (permanent) 10 90 447
2019 Term 0 100 13
2019 Student 0 100 22
2018 Indeterminate (permanent) 8 92 394
2018 Term 0 100 20

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 335
2020 Term 0 100 11
2019 Indeterminate (permanent) 6 94 447
2019 Term 0 100 13
2018 Indeterminate (permanent) 5 95 394
2018 Term 0 100 20

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 335
2019 Indeterminate (permanent) 12 88 447
2018 Indeterminate (permanent) 12 88 394

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 13 87 335
2019 Indeterminate (permanent) 10 90 447
2018 Indeterminate (permanent) 12 88 394

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 29 71 335
2020 Term 46 54 11
2019 Indeterminate (permanent) 27 73 447
2019 Term 50 50 13
2019 Student 41 59 22
2018 Indeterminate (permanent) 25 75 394
2018 Term 33 67 20

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 311
2020 Term 0 100 11
2019 Indeterminate (permanent) 10 90 420
2019 Term 0 100 13
2018 Indeterminate (permanent) 5 95 375

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 22 78 311
2019 Indeterminate (permanent) 19 81 420
2018 Indeterminate (permanent) 18 82 375
2018 Term 36 64 20

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 311
2019 Indeterminate (permanent) 10 90 420
2019 Term 0 100 13
2018 Indeterminate (permanent) 7 93 375

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 311
2019 Indeterminate (permanent) 9 91 420
2018 Indeterminate (permanent) 5 95 375
2018 Term 0 100 20

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 311
2020 Term 0 100 11
2019 Indeterminate (permanent) 11 89 420
2019 Term 0 100 13
2018 Indeterminate (permanent) 11 89 375

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 311
2020 Term 0 100 11
2019 Indeterminate (permanent) 8 92 420
2019 Term 0 100 13
2018 Indeterminate (permanent) 9 91 375

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 311
2019 Indeterminate (permanent) 8 92 420
2018 Indeterminate (permanent) 7 93 375

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 311
2019 Indeterminate (permanent) 9 91 420
2018 Indeterminate (permanent) 11 89 375

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 311
2019 Indeterminate (permanent) 13 87 420
2018 Indeterminate (permanent) 11 89 375

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 33 67 311
2019 Indeterminate (permanent) 29 71 420
2018 Indeterminate (permanent) 31 69 375
2018 Term 25 75 20

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 311
2020 Term 0 100 11
2019 Indeterminate (permanent) 9 91 420
2018 Indeterminate (permanent) 10 90 375
2018 Term 0 100 20

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 51 49 311
2019 Indeterminate (permanent) 43 57 420
2019 Term 56 44 13
2018 Indeterminate (permanent) 50 50 375
2018 Term 34 66 20

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 311
2020 Term 0 100 11
2019 Indeterminate (permanent) 1 99 420
2019 Term 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 56 44 311
2019 Indeterminate (permanent) 57 43 420
2018 Indeterminate (permanent) 58 42 375
2018 Term 58 42 20

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 311
2020 Term 0 100 11
2019 Indeterminate (permanent) 3 97 420
2018 Indeterminate (permanent) 4 96 375

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 16 84 311
2019 Indeterminate (permanent) 15 85 420
2019 Term 0 100 13
2018 Indeterminate (permanent) 15 85 375

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 16 20 18 9 6 25 5 52 22 2978
2020 Seasonal 22 0 33 8 14 22 0 29 29 10
2020 Term 25 12 14 6 5 27 12 60 17 164
2020 Casual 20 4 17 6 4 36 13 47 21 41
2020 Student 26 17 8 3 0 35 11 80 6 65
2019 Indeterminate (permanent) 14 20 20 11 8 21 5 47 26 3132
2019 Seasonal 24 15 7 7 18 15 15 54 35 15
2019 Term 21 14 19 7 2 27 10 56 14 221
2019 Casual 26 18 8 4 0 31 14 78 8 58
2019 Student 25 12 11 2 1 33 16 72 6 397
2018 Indeterminate (permanent) 13 20 21 10 10 21 4 45 26 2567
2018 Seasonal 16 13 13 19 26 13 0 33 52 10
2018 Term 22 22 15 4 2 30 5 68 9 149
2018 Casual 37 9 22 0 0 28 4 68 0 23
2018 Student 27 17 13 2 5 29 7 69 11 126
2017 Indeterminate (permanent) 14 21 19 8 9 23 6 50 24 2938
2017 Seasonal 18 14 32 0 11 18 7 43 14 16
2017 Term 26 16 16 6 1 27 8 64 11 191
2017 Casual 28 9 15 0 2 31 15 69 3 43
2017 Student 31 12 7 1 1 29 18 82 6 275
2014 Indeterminate (permanent) 14 20 20 7 7 27 6 50 20 3219
2014 Seasonal 4 27 35 0 2 20 13 46 2 31
2014 Term 22 15 12 3 6 33 9 63 16 100
2014 Casual 16 17 23 0 0 40 4 59 0 18
2014 Student 25 15 0 5 5 39 11 80 20 33

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 34 16 7 4 6 0 71 12 2977
2020 Seasonal 8 45 25 8 14 0 0 53 22 10
2020 Term 37 22 15 7 2 13 3 71 11 164
2020 Casual 34 19 17 6 0 21 2 69 9 40
2020 Student 47 25 6 3 0 17 2 88 4 64
2019 Indeterminate (permanent) 30 35 15 8 6 5 1 69 15 3134
2019 Seasonal 31 44 7 0 10 7 0 81 11 15
2019 Term 37 30 16 6 2 9 0 73 9 221
2019 Casual 52 20 10 2 0 16 0 86 2 58
2019 Student 50 24 9 1 1 12 3 87 3 396
2018 Indeterminate (permanent) 28 34 17 9 6 6 1 66 15 2564
2018 Seasonal 16 13 38 7 26 0 0 29 33 10
2018 Term 34 32 16 4 2 12 0 75 6 150
2018 Casual 54 17 13 0 0 16 0 85 0 23
2018 Student 39 31 10 6 2 11 1 80 9 125
2017 Indeterminate (permanent) 28 35 17 8 6 7 1 67 15 2934
2017 Seasonal 29 25 43 4 0 0 0 54 4 16
2017 Term 38 29 12 4 2 13 2 79 7 191
2017 Casual 43 28 7 2 0 20 0 89 2 43
2017 Student 49 27 6 2 1 11 3 89 4 274
2014 Indeterminate (permanent) 25 35 19 6 4 10 1 67 12 3218
2014 Seasonal 16 47 30 0 2 2 4 67 2 32
2014 Term 37 24 12 6 3 16 1 74 11 100
2014 Casual 24 56 10 0 0 4 5 89 0 17
2014 Student 41 24 10 0 5 20 0 82 6 33
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 2971
2020 Seasonal 0 100 10
2020 Term 6 94 163
2019 Indeterminate (permanent) 8 92 3134
2019 Term 5 95 221
2019 Student 3 97 396
2018 Indeterminate (permanent) 7 93 2558
2018 Seasonal 0 100 10
2018 Term 6 94 151

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 194
2019 Indeterminate (permanent) 38 62 243
2019 Term 49 51 12
2018 Indeterminate (permanent) 40 60 181

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 72 28 194
2019 Indeterminate (permanent) 79 21 243
2018 Indeterminate (permanent) 75 25 181

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 194
2019 Indeterminate (permanent) 4 96 243
2019 Term 0 100 12
2019 Student 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 0 100 194
2019 Indeterminate (permanent) 0 100 243
2019 Term 0 100 12
2019 Student 0 100 10
2018 Indeterminate (permanent) 0 100 181

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 194
2019 Indeterminate (permanent) 7 93 243
2019 Student 0 100 10
2018 Indeterminate (permanent) 9 91 181

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 194
2019 Indeterminate (permanent) 5 95 243
2019 Term 0 100 12
2018 Indeterminate (permanent) 4 96 181

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 194
2019 Indeterminate (permanent) 8 92 243
2018 Indeterminate (permanent) 7 93 181

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 27 73 194
2019 Indeterminate (permanent) 26 74 237
2018 Indeterminate (permanent) 24 76 181

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 21 79 194
2019 Indeterminate (permanent) 19 81 237
2018 Indeterminate (permanent) 22 78 181

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 19 81 194
2019 Indeterminate (permanent) 14 86 237
2018 Indeterminate (permanent) 13 87 181

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 194
2019 Indeterminate (permanent) 6 94 237
2019 Term 0 100 12
2018 Indeterminate (permanent) 9 91 181

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 31 69 194
2019 Indeterminate (permanent) 33 67 237
2018 Indeterminate (permanent) 30 70 181

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 36 64 194
2019 Indeterminate (permanent) 34 66 237
2019 Term 41 59 12
2018 Indeterminate (permanent) 30 70 181

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 194
2019 Indeterminate (permanent) 4 96 237
2019 Term 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 2 98 237
2019 Term 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 194
2019 Indeterminate (permanent) 8 92 237
2018 Indeterminate (permanent) 7 93 181

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 194
2019 Indeterminate (permanent) 14 86 237
2018 Indeterminate (permanent) 14 86 181

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 12
2018 Indeterminate (permanent) 0 100 181

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 194
2019 Indeterminate (permanent) 13 87 237
2019 Term 0 100 12
2018 Indeterminate (permanent) 15 85 181

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 0 100 194
2019 Term 0 100 12

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 194
2019 Indeterminate (permanent) 15 85 237
2018 Indeterminate (permanent) 17 83 181

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 25 75 194
2019 Indeterminate (permanent) 30 70 235
2018 Indeterminate (permanent) 26 74 181

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 13 87 194
2019 Indeterminate (permanent) 15 85 235
2018 Indeterminate (permanent) 13 87 181

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 194
2019 Indeterminate (permanent) 7 93 235
2019 Term 0 100 12
2018 Indeterminate (permanent) 7 93 181

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 194
2019 Indeterminate (permanent) 17 83 235
2018 Indeterminate (permanent) 16 84 181

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 194
2019 Indeterminate (permanent) 6 94 235
2018 Indeterminate (permanent) 5 95 181

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 194
2019 Indeterminate (permanent) 6 94 235
2019 Term 0 100 12
2018 Indeterminate (permanent) 5 95 181

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 194
2019 Indeterminate (permanent) 8 92 235
2018 Indeterminate (permanent) 7 93 181

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 194
2019 Indeterminate (permanent) 7 93 235
2019 Term 0 100 12
2018 Indeterminate (permanent) 9 91 181

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 54 46 194
2019 Indeterminate (permanent) 50 50 235
2019 Term 58 42 12
2018 Indeterminate (permanent) 53 47 181

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 210

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 19 81 184
2019 Indeterminate (permanent) 15 85 210
2018 Indeterminate (permanent) 15 85 170

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 3 97 210

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 184
2019 Indeterminate (permanent) 5 95 210
2019 Term 0 100 12
2018 Indeterminate (permanent) 3 97 170

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 184
2019 Indeterminate (permanent) 3 97 210
2019 Term 0 100 12
2018 Indeterminate (permanent) 4 96 170

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 184
2019 Indeterminate (permanent) 7 93 210
2018 Indeterminate (permanent) 4 96 170

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 184
2019 Indeterminate (permanent) 9 91 210
2018 Indeterminate (permanent) 17 83 170

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 184
2019 Indeterminate (permanent) 10 90 210
2018 Indeterminate (permanent) 13 87 170

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 32 68 184
2019 Indeterminate (permanent) 26 74 210
2018 Indeterminate (permanent) 31 69 170

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 184
2019 Indeterminate (permanent) 7 93 210
2018 Indeterminate (permanent) 8 92 170

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 43 57 184
2019 Indeterminate (permanent) 42 58 210
2018 Indeterminate (permanent) 46 54 170

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 184
2019 Indeterminate (permanent) 3 97 210
2019 Term 0 100 12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 69 31 184
2019 Indeterminate (permanent) 69 31 210
2019 Term 58 42 12
2018 Indeterminate (permanent) 64 36 170

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 184
2019 Term 0 100 12

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 184
2019 Indeterminate (permanent) 9 91 210
2019 Term 0 100 12
2018 Indeterminate (permanent) 16 84 170

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 18 21 20 4 3 29 5 58 12 2974
2020 Term 23 17 15 4 3 29 8 65 11 164
2020 Student 28 22 6 0 0 37 8 89 0 65
2019 Indeterminate (permanent) 17 20 22 4 5 27 5 54 13 3138
2019 Seasonal 39 7 7 7 10 7 22 65 25 15
2019 Term 25 11 21 5 2 29 8 57 10 221
2019 Casual 28 17 9 6 0 32 9 76 10 57
2019 Student 30 11 12 1 1 31 14 75 3 397
2018 Indeterminate (permanent) 17 20 24 4 4 26 4 53 12 2565
2018 Seasonal 16 19 39 0 0 13 13 48 0 10
2018 Term 27 18 17 3 2 29 4 67 7 151
2018 Casual 34 23 20 0 0 19 4 74 0 23
2018 Student 30 14 16 1 1 31 8 71 3 125
2017 Indeterminate (permanent) 16 22 20 3 3 30 6 59 10 2934
2017 Seasonal 25 14 32 7 0 22 0 50 9 16
2017 Term 24 16 19 1 2 28 9 64 6 191
2017 Casual 30 11 13 0 0 31 15 76 0 43
2017 Student 33 13 6 0 0 34 14 87 1 274
2014 Indeterminate (permanent) 15 20 21 4 2 33 5 56 9 3220
2014 Seasonal 9 22 31 0 2 27 9 49 3 31
2014 Term 24 13 11 4 0 40 9 71 8 100
2014 Casual 16 13 13 10 0 39 9 56 19 18
2014 Student 35 15 5 0 0 29 16 91 0 33

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 34 17 5 3 8 1 73 8 2968
2020 Seasonal 22 31 47 0 0 0 0 53 0 10
2020 Term 37 25 17 4 2 14 2 73 7 164
2020 Casual 34 26 22 0 0 15 3 73 0 38
2020 Student 48 26 6 0 0 18 2 92 0 65
2019 Indeterminate (permanent) 33 35 16 5 4 7 1 73 9 3130
2019 Seasonal 68 15 15 0 3 0 0 82 3 15
2019 Term 39 24 18 4 3 11 1 72 8 221
2019 Casual 52 22 9 2 0 13 1 87 2 58
2019 Student 52 20 9 2 1 13 4 86 3 397
2018 Indeterminate (permanent) 31 34 19 4 3 7 1 71 8 2565
2018 Term 35 28 20 2 2 12 1 73 4 151
2018 Student 44 31 12 2 0 9 1 84 3 124
2017 Indeterminate (permanent) 31 37 15 3 3 10 1 76 7 2928
2017 Seasonal 29 39 32 0 0 0 0 68 0 16
2017 Term 40 29 16 2 1 10 3 79 3 190
2017 Casual 46 25 5 0 0 23 0 93 0 42
2017 Student 57 23 4 1 0 13 3 94 1 272
2014 Indeterminate (permanent) 27 34 19 4 2 13 1 71 7 3220
2014 Seasonal 18 50 23 0 0 9 0 75 0 31
2014 Term 40 29 8 2 0 20 2 87 2 100
2014 Casual 27 35 0 20 0 14 4 76 24 18
2014 Student 60 25 5 0 0 10 0 95 0 33
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 29 19 10 7 0 1 63 17 2977
2020 Seasonal 31 61 8 0 0 0 0 92 0 10
2020 Term 32 36 15 8 7 0 2 70 15 164
2020 Casual 34 32 21 4 4 0 4 69 9 41
2020 Student 51 26 17 2 5 0 0 77 6 65

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 33 17 8 5 0 1 70 13 2966
2020 Seasonal 14 31 25 8 22 0 0 45 31 10
2020 Term 36 33 16 12 2 0 1 69 15 165
2020 Casual 41 15 16 12 10 2 2 60 24 41
2020 Student 48 28 18 5 2 0 0 75 6 65
2019 Indeterminate (permanent) 25 30 21 11 12 0 1 56 23 3133
2019 Seasonal 17 7 25 7 44 0 0 24 51 15
2019 Term 23 28 24 12 10 0 2 53 23 221
2019 Casual 41 32 11 3 12 0 1 74 15 58
2019 Student 31 24 24 9 10 1 1 56 19 396
2018 Indeterminate (permanent) 21 28 21 14 15 0 1 49 29 2564
2018 Seasonal 13 23 25 32 7 0 0 36 39 10
2018 Term 23 25 19 12 18 0 3 49 32 151
2018 Casual 39 14 27 16 3 0 0 54 19 23
2018 Student 36 28 19 9 7 0 1 65 16 125
2017 Indeterminate (permanent) 22 27 21 14 15 1 1 50 29 2934
2017 Seasonal 11 21 18 14 36 0 0 32 50 16
2017 Term 20 23 19 17 19 0 2 44 36 191
2017 Casual 27 32 12 18 10 0 0 59 29 43
2017 Student 32 27 17 12 10 0 2 60 22 274

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 18 28 26 17 10 0 0 46 27 2976
2020 Seasonal 14 31 39 17 0 0 0 45 17 10
2020 Term 31 28 23 12 7 1 0 59 18 164
2020 Casual 35 35 22 6 2 0 0 70 8 41
2020 Student 43 31 17 8 0 0 2 75 8 65
2019 Indeterminate (permanent) 18 29 28 16 8 0 0 48 25 3135
2019 Seasonal 29 41 19 0 10 0 0 70 10 15
2019 Term 36 28 21 9 4 0 1 65 13 221
2019 Casual 47 30 13 4 4 0 1 78 9 58
2019 Student 47 34 12 4 3 1 1 82 6 396
2018 Indeterminate (permanent) 15 30 28 17 10 0 0 45 27 2563
2018 Seasonal 19 61 19 0 0 0 0 81 0 10
2018 Term 27 35 24 10 5 0 0 62 14 151
2018 Casual 37 32 24 5 3 0 0 68 7 23
2018 Student 49 25 18 4 3 0 1 74 7 125
2017 Indeterminate (permanent) 16 32 28 14 9 0 1 48 23 2933
2017 Seasonal 35 40 11 14 0 0 0 75 14 16
2017 Term 31 36 21 6 4 0 1 68 11 191
2017 Casual 54 18 15 7 0 4 2 77 8 43
2017 Student 40 31 17 7 3 0 2 72 10 275

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 33 21 12 7 0 1 60 19 2966
2020 Seasonal 14 55 22 8 0 0 0 69 8 10
2020 Term 43 28 15 6 4 1 2 73 11 163
2020 Casual 42 39 6 4 4 0 5 85 8 41
2020 Student 68 17 11 2 0 0 3 87 2 65
2019 Indeterminate (permanent) 25 35 22 10 6 1 1 61 16 3120
2019 Seasonal 49 36 7 0 7 0 0 85 7 15
2019 Term 46 30 16 3 2 0 3 78 5 218
2019 Casual 52 29 10 2 3 0 5 85 5 58
2019 Student 70 19 5 3 2 1 1 91 4 396
2018 Indeterminate (permanent) 22 35 25 12 6 0 1 57 18 2553
2018 Seasonal 36 45 19 0 0 0 0 81 0 10
2018 Term 36 39 14 5 3 1 1 77 9 150
2018 Casual 45 39 14 0 3 0 0 83 3 23
2018 Student 60 25 8 6 1 0 1 85 6 125
2017 Indeterminate (permanent) 23 35 23 11 6 1 1 59 18 2925
2017 Seasonal 46 25 7 21 0 0 0 71 21 16
2017 Term 45 29 15 3 2 2 3 79 5 190
2017 Casual 53 20 14 3 0 4 6 80 4 43
2017 Student 59 21 10 4 1 0 4 84 5 274

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 28 23 15 12 0 1 50 27 2969
2020 Seasonal 22 53 8 17 0 0 0 75 17 10
2020 Term 33 25 19 12 8 1 3 61 20 163
2020 Casual 43 23 17 11 0 0 7 70 11 40
2020 Student 58 20 8 6 2 3 3 84 8 65
2019 Indeterminate (permanent) 21 27 24 15 12 0 1 49 27 3124
2019 Seasonal 29 37 8 0 27 0 0 65 27 14
2019 Term 37 24 16 11 8 2 3 63 20 220
2019 Casual 50 19 18 6 1 1 4 73 8 57
2019 Student 62 20 8 4 4 1 2 84 8 395
2018 Indeterminate (permanent) 18 27 24 16 13 0 1 46 30 2549
2018 Seasonal 32 23 32 13 0 0 0 55 13 10
2018 Term 33 27 20 8 9 1 2 62 18 151
2018 Casual 50 11 14 14 11 0 0 61 25 23
2018 Student 54 17 20 5 3 0 1 72 8 125
2017 Indeterminate (permanent) 20 29 23 15 11 0 2 50 27 2933
2017 Seasonal 21 29 39 7 0 4 0 52 7 16
2017 Term 39 25 15 11 3 4 2 69 15 191
2017 Casual 44 23 17 10 2 0 4 70 13 43
2017 Student 53 16 17 5 3 1 4 73 9 275

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 27 15 8 6 0 3 70 15 2964
2020 Seasonal 61 0 17 22 0 0 0 61 22 10
2020 Term 51 23 16 3 2 1 4 78 5 164
2020 Casual 64 18 4 2 2 0 10 91 4 41
2020 Student 74 12 3 5 0 0 6 92 5 65
2019 Indeterminate (permanent) 44 28 14 6 3 0 4 75 10 3119
2019 Seasonal 68 0 7 22 3 0 0 68 25 15
2019 Term 58 20 9 2 3 0 8 85 5 220
2019 Casual 76 10 2 0 4 0 8 93 5 58
2019 Student 72 14 7 3 2 0 2 88 5 394
2018 Indeterminate (permanent) 40 28 14 7 5 0 5 73 13 2551
2018 Seasonal 61 32 7 0 0 0 0 93 0 10
2018 Term 60 19 10 4 4 1 2 81 8 149
2018 Casual 75 20 3 0 3 0 0 95 3 23
2018 Student 73 15 9 2 0 0 2 89 2 124
2017 Indeterminate (permanent) 40 29 14 6 3 1 7 75 10 2930
2017 Seasonal 43 43 7 7 0 0 0 86 7 16
2017 Term 52 25 11 3 3 1 6 82 6 190
2017 Casual 65 9 5 6 0 6 10 88 7 43
2017 Student 64 18 7 3 2 1 5 87 5 275

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 29 22 13 10 0 0 55 23 2974
2020 Seasonal 45 39 0 17 0 0 0 83 17 10
2020 Term 33 24 21 15 7 0 1 57 22 163
2020 Casual 52 25 8 14 0 0 0 78 14 41
2020 Student 29 29 18 18 3 0 2 59 22 65
2019 Indeterminate (permanent) 29 33 21 10 7 0 0 62 17 3133
2019 Seasonal 71 0 15 7 7 0 0 71 15 15
2019 Term 47 33 9 8 3 0 1 80 10 220
2019 Casual 48 33 12 0 7 0 0 81 7 57
2019 Student 50 23 16 6 3 1 1 75 9 396
2018 Indeterminate (permanent) 26 31 22 12 8 0 1 58 20 2557
2018 Seasonal 42 25 32 0 0 0 0 68 0 10
2018 Term 31 35 16 10 7 1 1 67 17 151
2018 Casual 66 20 8 4 3 0 0 85 6 23
2018 Student 57 21 13 6 3 0 0 78 10 125
2017 Indeterminate (permanent) 25 34 23 10 7 0 1 59 17 2928
2017 Seasonal 29 39 28 4 0 0 0 68 4 16
2017 Term 39 28 22 6 5 0 0 67 12 188
2017 Casual 51 29 12 2 2 4 0 83 4 43
2017 Student 42 27 17 7 6 0 0 70 13 275

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 26 17 11 8 0 5 61 20 2968
2020 Seasonal 53 25 0 14 0 0 8 85 15 10
2020 Term 44 22 10 9 7 1 8 72 17 164
2020 Casual 39 21 20 0 8 0 11 68 9 41
2020 Student 48 20 17 2 2 0 12 77 4 65

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 37 20 7 4 1 1 69 11 2960
2020 Seasonal 53 17 8 14 8 0 0 69 22 10
2020 Term 40 33 13 6 4 1 2 76 11 164
2020 Casual 52 15 20 8 0 0 4 70 8 41
2020 Student 54 28 14 0 0 0 5 85 0 65
2019 Indeterminate (permanent) 28 37 21 8 5 1 0 65 13 3129
2019 Seasonal 42 22 22 7 7 0 0 64 15 15
2019 Term 41 33 14 5 4 1 1 76 10 219
2019 Casual 49 30 14 3 2 0 1 81 5 58
2019 Student 60 25 10 2 1 2 1 87 3 397
2018 Indeterminate (permanent) 23 37 24 10 6 0 1 60 16 2561
2018 Seasonal 38 29 19 7 7 0 0 67 13 10
2018 Term 32 31 21 7 7 1 2 64 14 150
2018 Casual 63 15 7 8 3 0 4 82 11 22
2018 Student 53 27 13 5 2 0 1 80 7 123
2017 Indeterminate (permanent) 24 35 23 10 5 1 1 61 16 2927
2017 Seasonal 31 50 12 8 0 0 0 81 8 15
2017 Term 34 37 14 4 7 1 3 74 11 189
2017 Casual 51 28 11 3 0 6 2 85 4 43
2017 Student 56 27 9 2 2 1 3 86 4 275

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 38 21 10 4 0 1 64 14 2962
2020 Seasonal 28 64 8 0 0 0 0 92 0 10
2020 Term 35 30 18 7 7 1 2 68 14 162
2020 Casual 43 25 16 6 0 2 7 75 7 41
2020 Student 59 27 8 5 0 0 2 87 5 64
2019 Indeterminate (permanent) 25 35 24 10 5 0 0 61 15 3129
2019 Seasonal 27 41 18 7 7 0 0 68 15 15
2019 Term 43 27 13 7 6 2 3 73 13 219
2019 Casual 47 32 12 6 1 0 1 80 7 57
2019 Student 58 23 11 5 2 1 1 83 7 397
2018 Indeterminate (permanent) 21 37 24 11 6 0 1 58 17 2560
2018 Seasonal 25 48 19 0 7 0 0 74 7 10
2018 Term 33 34 17 7 6 1 2 69 13 150
2018 Casual 46 36 11 4 3 0 0 82 7 22
2018 Student 54 23 13 7 2 0 1 77 10 124
2017 Indeterminate (permanent) 22 38 23 10 5 1 1 61 16 2925
2017 Seasonal 36 36 14 14 0 0 0 72 14 16
2017 Term 34 33 20 7 1 1 2 70 9 189
2017 Casual 45 27 20 4 2 0 2 73 6 43
2017 Student 54 24 12 6 1 0 3 81 7 274

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 35 19 9 4 0 1 67 13 2969
2020 Seasonal 31 47 22 0 0 0 0 78 0 10
2020 Term 39 31 14 8 7 0 1 71 16 162
2020 Casual 34 37 13 4 8 0 5 74 13 40
2020 Student 43 28 15 8 3 0 3 73 11 65
2019 Indeterminate (permanent) 30 34 19 10 5 0 0 65 16 3128
2019 Seasonal 40 31 22 7 0 0 0 71 7 15
2019 Term 47 29 9 7 4 1 2 79 12 218
2019 Casual 41 27 18 10 4 0 0 68 13 58
2019 Student 50 26 14 5 4 1 1 77 9 396
2018 Indeterminate (permanent) 27 34 23 10 6 0 1 61 16 2553
2018 Seasonal 45 29 19 0 7 0 0 74 7 10
2018 Term 32 30 21 9 7 0 2 62 16 149
2018 Casual 41 24 18 14 3 0 0 65 17 21
2018 Student 38 27 19 8 6 0 1 66 15 125
2017 Indeterminate (permanent) 28 33 21 10 6 1 1 63 16 2927
2017 Seasonal 32 50 7 11 0 0 0 82 11 16
2017 Term 36 30 20 7 5 0 3 67 12 188
2017 Casual 62 10 23 2 2 0 2 73 4 43
2017 Student 41 27 16 11 3 1 1 70 14 273

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 29 14 9 6 0 1 71 14 2951
2020 Seasonal 31 39 17 0 14 0 0 69 14 10
2020 Term 51 25 10 8 6 0 1 76 14 162
2020 Casual 59 6 15 10 4 0 7 69 15 41
2020 Student 69 14 8 5 2 2 2 85 6 64
2019 Indeterminate (permanent) 39 28 16 9 6 1 0 68 16 3126
2019 Seasonal 52 19 15 7 7 0 0 71 15 15
2019 Term 52 28 9 5 5 0 1 81 10 218
2019 Casual 64 25 4 6 1 0 0 89 7 58
2019 Student 69 16 9 3 2 1 0 86 5 395

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 34 22 11 6 0 0 61 17 2968
2020 Seasonal 22 53 25 0 0 0 0 75 0 10
2020 Term 32 28 22 13 5 0 0 60 18 164
2020 Casual 44 17 14 11 10 2 2 63 22 41
2020 Student 34 35 17 9 5 0 0 69 14 65

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 28 34 22 10 5 0 0 63 15 2967
2020 Seasonal 45 39 0 17 0 0 0 83 17 10
2020 Term 38 33 15 8 4 1 0 72 13 162
2020 Casual 37 32 23 4 0 0 4 72 4 41
2020 Student 46 32 14 6 2 0 0 78 8 65
2019 Indeterminate (permanent) 33 35 19 7 4 0 1 69 12 3117
2019 Seasonal 66 19 15 0 0 0 0 85 0 15
2019 Term 48 30 12 5 3 0 2 80 8 219
2019 Casual 59 26 7 6 1 0 1 86 7 58
2019 Student 63 25 7 3 2 1 0 88 5 394
2018 Indeterminate (permanent) 27 35 22 10 5 0 1 63 15 2548
2018 Seasonal 55 25 13 7 0 0 0 81 7 10
2018 Term 40 32 17 7 2 0 1 74 9 149
2018 Casual 44 31 23 0 3 0 0 75 3 22
2018 Student 56 23 10 6 3 0 1 80 10 124
2017 Indeterminate (permanent) 28 36 20 10 4 1 1 66 14 2921
2017 Seasonal 46 27 19 8 0 0 0 73 8 15
2017 Term 47 33 12 4 1 0 3 82 6 188
2017 Casual 50 30 12 8 0 0 0 81 8 43
2017 Student 48 29 13 6 1 1 1 79 7 274

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 31 15 5 3 0 1 77 7 2949
2020 Seasonal 53 31 17 0 0 0 0 83 0 10
2020 Term 53 22 15 5 5 0 1 76 9 165
2020 Casual 41 38 15 2 0 0 4 82 2 40
2020 Student 54 26 9 3 5 0 3 83 8 65
2019 Indeterminate (permanent) 54 26 11 5 3 0 1 81 8 3121
2019 Seasonal 52 36 5 7 0 0 0 88 7 15
2019 Term 56 25 9 4 3 1 2 84 7 217
2019 Casual 58 29 11 0 3 0 0 86 3 58
2019 Student 68 16 10 4 1 1 1 85 5 396
2018 Indeterminate (permanent) 49 27 13 5 4 0 2 78 9 2549
2018 Seasonal 23 38 26 13 0 0 0 61 13 10
2018 Term 54 21 13 8 2 0 2 77 10 148
2018 Casual 46 29 5 12 7 0 0 76 19 22
2018 Student 67 23 7 2 0 0 1 90 2 124
2017 Indeterminate (permanent) 52 27 12 5 3 0 1 80 8 2933
2017 Seasonal 28 57 15 0 0 0 0 85 0 16
2017 Term 64 20 8 4 3 0 1 85 7 191
2017 Casual 80 11 7 2 0 0 0 91 2 43
2017 Student 68 19 9 1 1 0 1 89 2 275

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 40 18 7 3 0 0 72 10 2953
2020 Seasonal 22 33 45 0 0 0 0 55 0 10
2020 Term 39 31 16 9 5 0 1 70 14 163
2020 Casual 37 44 13 2 2 0 2 83 4 41
2020 Student 38 40 14 8 0 0 0 78 8 65

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 68 20 5 2 1 1 3 91 4 2956
2020 Seasonal 55 31 14 0 0 0 0 86 0 10
2020 Term 67 16 9 3 1 1 3 86 5 162
2020 Casual 61 25 11 0 0 0 4 89 0 41
2020 Student 73 13 5 3 2 2 3 90 5 64
2019 Indeterminate (permanent) 74 12 5 2 1 1 5 92 3 3120
2019 Seasonal 93 0 0 0 0 7 0 100 0 15
2019 Term 69 16 6 1 1 1 7 91 3 218
2019 Casual 77 13 4 0 5 0 1 91 5 58
2019 Student 87 6 3 1 1 1 2 96 2 397
2018 Indeterminate (permanent) 68 17 6 2 2 0 4 90 4 2549
2018 Seasonal 68 13 19 0 0 0 0 81 0 10
2018 Term 73 11 7 2 2 1 3 88 4 149
2018 Casual 93 0 0 0 7 0 0 93 7 22
2018 Student 88 8 1 2 0 0 2 98 2 122

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 75 12 5 3 2 1 2 89 5 2943
2020 Seasonal 67 33 0 0 0 0 0 100 0 10
2020 Term 78 8 4 2 4 1 3 90 6 161
2020 Casual 75 8 6 4 0 0 7 89 4 41
2020 Student 92 3 2 0 0 0 3 98 0 64
2019 Indeterminate (permanent) 67 14 8 4 4 0 1 83 9 3123
2019 Seasonal 71 7 15 0 7 0 0 78 7 15
2019 Term 75 10 6 2 3 2 2 89 5 219
2019 Casual 78 16 3 0 1 0 1 95 1 58
2019 Student 87 8 1 1 1 0 2 97 2 396
2018 Indeterminate (permanent) 66 15 7 4 5 1 2 83 9 2547
2018 Seasonal 54 26 7 0 13 0 0 81 13 10
2018 Term 75 10 6 2 5 2 1 87 8 148
2018 Casual 81 9 3 0 6 0 0 91 6 22
2018 Student 84 8 2 3 1 0 2 93 4 122
2017 Indeterminate (permanent) 69 14 7 4 4 0 2 85 8 2931
2017 Seasonal 64 21 7 7 0 0 0 85 7 16
2017 Term 74 12 6 3 1 0 4 89 5 191
2017 Casual 87 5 2 2 0 2 2 96 2 43
2017 Student 85 7 3 0 3 1 2 94 3 275

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 24 9 3 2 0 1 86 5 2948
2020 Seasonal 22 47 22 8 0 0 0 69 8 10
2020 Term 72 13 7 2 3 0 2 87 6 164
2020 Casual 62 27 3 4 0 0 5 93 4 40
2020 Student 89 11 0 0 0 0 0 100 0 64
2019 Indeterminate (permanent) 50 29 11 5 3 0 1 80 8 3119
2019 Seasonal 42 29 15 7 7 0 0 71 15 15
2019 Term 64 20 7 4 2 0 2 86 7 217
2019 Casual 79 17 2 0 1 0 1 97 1 58
2019 Student 73 15 7 2 1 0 2 90 3 396
2018 Indeterminate (permanent) 45 30 14 6 4 0 1 76 10 2555
2018 Seasonal 13 25 26 13 23 0 0 38 36 10
2018 Term 56 19 18 4 3 0 1 75 7 149
2018 Casual 64 24 5 5 3 0 0 88 7 23
2018 Student 64 23 8 3 2 0 1 87 5 124
2017 Indeterminate (permanent) 45 32 13 5 3 0 1 78 9 2931
2017 Seasonal 57 7 22 14 0 0 0 64 14 16
2017 Term 62 18 11 5 2 1 1 82 7 191
2017 Casual 80 15 2 2 0 0 2 97 2 42
2017 Student 72 15 6 3 3 0 1 88 6 275

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 20 10 4 4 0 1 82 8 2957
2020 Seasonal 61 17 22 0 0 0 0 78 0 10
2020 Term 69 11 9 6 2 0 2 82 9 164
2020 Casual 73 17 0 6 0 0 4 94 6 41
2020 Student 92 6 0 2 0 0 0 98 2 65
2019 Indeterminate (permanent) 55 22 11 5 6 0 0 78 11 3113
2019 Seasonal 56 15 15 15 0 0 0 71 15 15
2019 Term 74 10 7 5 2 0 3 87 6 218
2019 Casual 76 13 3 3 4 0 1 90 7 58
2019 Student 81 10 5 1 1 0 1 92 3 391
2018 Indeterminate (permanent) 50 25 12 6 6 0 1 76 12 2543
2018 Seasonal 38 36 13 13 0 0 0 74 13 10
2018 Term 56 24 8 6 4 0 1 81 11 150
2018 Casual 55 33 0 4 8 0 0 88 12 22
2018 Student 73 15 5 5 2 0 1 88 7 124
2017 Indeterminate (permanent) 54 24 10 5 5 0 1 79 10 2935
2017 Seasonal 54 14 18 14 0 0 0 68 14 16
2017 Term 67 15 5 6 5 1 1 84 11 191
2017 Casual 78 17 2 2 0 0 2 96 2 43
2017 Student 77 9 6 2 4 1 1 88 6 275

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 60 15 6 2 1 0 16 89 4 2959
2020 Seasonal 83 0 8 0 0 0 8 91 0 10
2020 Term 72 3 3 1 1 0 20 95 2 163
2020 Casual 51 2 0 0 0 0 47 100 0 41
2020 Student 88 3 0 0 0 0 9 100 0 65
2019 Indeterminate (permanent) 55 17 6 2 1 0 17 88 5 3097
2019 Seasonal 56 0 0 0 0 0 44 100 0 15
2019 Term 64 9 3 1 2 0 21 92 3 217
2019 Casual 70 9 0 0 1 0 19 99 1 58
2019 Student 80 2 1 1 0 0 17 98 1 392
2018 Indeterminate (permanent) 50 17 8 3 1 0 21 85 5 2540
2018 Seasonal 48 32 0 0 0 0 19 100 0 10
2018 Term 50 9 2 3 1 0 35 92 6 149
2018 Casual 81 0 0 0 3 0 16 97 3 22
2018 Student 73 1 0 2 0 0 25 98 2 125
2017 Indeterminate (permanent) 51 17 7 2 1 0 21 86 5 2922
2017 Seasonal 46 0 7 7 0 0 40 77 12 16
2017 Term 65 9 1 3 2 0 20 93 6 190
2017 Casual 71 5 0 4 0 0 20 95 5 43
2017 Student 75 3 3 0 1 0 17 95 1 273

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 74 16 5 1 1 0 3 92 2 2980
2020 Seasonal 61 31 8 0 0 0 0 92 0 10
2020 Term 79 12 4 1 1 1 2 94 2 162
2020 Casual 64 19 0 0 0 0 18 100 0 41
2020 Student 86 9 0 2 0 0 3 98 2 65
2019 Indeterminate (permanent) 71 17 5 2 1 0 4 92 3 3114
2019 Seasonal 56 29 0 0 0 0 15 100 0 15
2019 Term 82 7 3 1 1 0 5 94 3 217
2019 Casual 79 10 0 0 1 0 9 99 1 58
2019 Student 87 6 1 1 0 1 3 97 1 395
2018 Indeterminate (permanent) 67 19 6 2 1 0 6 91 3 2548
2018 Seasonal 32 25 19 0 4 0 19 71 5 10
2018 Term 73 11 4 1 1 0 10 94 1 149
2018 Casual 81 5 0 0 3 0 12 97 3 23
2018 Student 86 5 4 2 0 0 4 94 2 125
2017 Indeterminate (permanent) 67 19 5 2 1 0 7 92 3 2912
2017 Seasonal 54 18 7 7 0 7 7 83 8 16
2017 Term 76 11 4 1 2 0 6 92 4 191
2017 Casual 91 4 0 4 0 0 2 96 4 42
2017 Student 84 8 2 0 1 1 5 97 1 274

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 69 19 7 2 2 1 1 89 4 2970
2020 Seasonal 53 17 0 8 22 0 0 69 31 10
2020 Term 19 16 20 13 30 1 1 35 44 165
2020 Casual 27 26 16 6 23 0 2 54 30 41
2020 Student 54 15 17 9 3 0 2 70 13 65
2019 Indeterminate (permanent) 72 16 5 2 2 0 2 91 4 3122
2019 Seasonal 52 19 7 7 15 0 0 71 22 15
2019 Term 25 12 21 11 31 0 1 36 42 219
2019 Casual 51 18 12 11 7 0 1 70 18 58
2019 Student 74 7 6 5 4 1 4 84 9 394
2018 Indeterminate (permanent) 69 18 6 2 2 0 3 90 5 2552
2018 Seasonal 54 19 13 7 7 0 0 74 13 10
2018 Term 25 11 14 19 32 0 0 36 51 150
2018 Casual 43 15 14 13 12 0 3 60 25 23
2018 Student 61 20 7 6 2 0 3 83 9 125
2017 Indeterminate (permanent) 64 22 7 2 2 1 3 89 4 2931
2017 Seasonal 57 11 7 25 0 0 0 68 25 16
2017 Term 23 14 19 20 24 1 0 37 44 191
2017 Casual 33 22 8 15 18 4 0 58 34 43
2017 Student 66 12 8 4 6 0 4 82 10 275

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 32 14 5 3 0 1 77 8 2978
2020 Seasonal 45 39 17 0 0 0 0 83 0 10
2020 Term 48 32 12 7 0 0 1 81 7 165
2020 Casual 46 35 13 4 0 0 2 83 4 41
2020 Student 37 22 26 12 2 0 2 59 14 65
2019 Indeterminate (permanent) 50 30 13 3 2 0 1 82 5 3109
2019 Seasonal 66 27 7 0 0 0 0 93 0 15
2019 Term 59 31 5 3 1 0 1 91 4 218
2019 Casual 60 24 9 3 4 0 0 84 7 58
2019 Student 59 20 13 4 2 0 1 80 6 395
2018 Indeterminate (permanent) 46 32 14 4 2 0 2 80 6 2550
2018 Seasonal 74 0 19 0 0 0 7 79 0 10
2018 Term 44 27 20 3 3 0 3 73 7 150
2018 Casual 50 25 13 7 5 0 0 74 13 23
2018 Student 51 32 11 3 2 0 0 83 6 124
2017 Indeterminate (permanent) 47 33 12 4 2 0 2 82 6 2928
2017 Seasonal 36 25 25 7 7 0 0 61 14 16
2017 Term 55 24 14 3 1 0 3 81 4 191
2017 Casual 63 25 3 6 2 1 0 89 8 43
2017 Student 53 26 12 4 3 0 1 80 7 274

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 24 42 23 7 3 0 0 66 11 2981
2020 Seasonal 22 55 22 0 0 0 0 78 0 10
2020 Term 25 37 27 8 4 0 0 62 11 165
2020 Casual 44 35 19 2 0 0 0 79 2 41
2020 Student 23 32 29 6 8 2 0 56 14 65

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 12 35 35 14 4 0 0 47 18 2977
2020 Seasonal 39 53 8 0 0 0 0 92 0 10
2020 Term 16 34 34 12 4 0 0 50 16 164
2020 Casual 38 25 33 4 0 0 0 63 4 41
2020 Student 18 38 32 8 2 0 2 58 9 65
2019 Indeterminate (permanent) 14 35 34 13 3 0 0 50 16 3144
2019 Seasonal 29 25 31 7 7 0 0 54 15 15
2019 Term 24 39 22 11 3 0 0 64 14 221
2019 Casual 31 44 20 1 4 0 0 75 6 58
2019 Student 38 42 16 3 1 0 0 80 4 396
2018 Indeterminate (permanent) 11 34 36 14 5 0 0 45 19 2568
2018 Seasonal 0 51 36 13 0 0 0 51 13 10
2018 Term 17 34 33 12 4 0 0 51 16 151
2018 Casual 26 29 42 0 3 0 0 55 3 23
2018 Student 40 34 18 6 2 0 0 74 7 125
2017 Indeterminate (permanent) 10 33 39 14 4 0 0 43 19 2937
2017 Seasonal 15 62 23 0 0 0 0 77 0 15
2017 Term 18 36 32 12 1 0 0 54 13 191
2017 Casual 22 45 27 5 0 0 0 67 5 43
2017 Student 30 39 24 4 3 0 0 69 7 275

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 9 20 40 23 7 0 0 31 29 2968
2020 Seasonal 0 0 53 39 8 0 0 47 0 10
2020 Term 11 22 29 22 15 0 1 37 33 164
2020 Casual 2 12 25 36 25 0 0 61 14 41
2020 Student 5 9 38 30 19 0 0 48 14 64
2019 Indeterminate (permanent) 7 19 40 23 9 0 0 33 27 3121
2019 Seasonal 7 15 27 29 15 0 7 47 24 15
2019 Term 8 11 31 32 17 0 1 49 19 221
2019 Casual 6 7 34 39 13 0 0 53 13 58
2019 Student 5 11 28 29 27 0 0 56 16 393
2018 Indeterminate (permanent) 8 20 41 22 8 0 0 31 28 2547
2018 Seasonal 0 19 26 54 0 0 0 54 19 10
2018 Term 5 13 40 28 13 1 0 41 18 149
2018 Casual 6 16 41 14 21 0 3 35 23 23
2018 Student 4 6 34 28 28 0 0 56 10 124
2017 Indeterminate (permanent) 8 19 42 22 8 0 0 31 26 2929
2017 Seasonal 0 7 35 43 14 0 0 57 7 16
2017 Term 3 13 35 30 18 0 1 48 17 191
2017 Casual 0 7 28 29 35 0 0 64 7 43
2017 Student 5 10 28 32 24 0 1 56 15 273

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 43 10 3 1 1 0 85 4 2975
2020 Seasonal 36 47 17 0 0 0 0 83 0 10
2020 Term 41 42 8 3 3 3 0 86 6 161
2020 Casual 32 35 15 8 0 10 0 75 9 41
2020 Student 45 43 9 0 0 3 0 90 0 65
2019 Indeterminate (permanent) 33 46 12 5 2 2 0 80 7 3130
2019 Seasonal 34 36 19 0 10 0 0 70 10 15
2019 Term 35 40 12 8 2 3 1 78 10 219
2019 Casual 41 32 16 6 0 6 0 77 6 57
2019 Student 33 33 16 8 5 5 1 70 13 396
2018 Indeterminate (permanent) 32 45 12 6 3 2 0 78 9 2557
2018 Seasonal 4 45 32 19 0 0 0 48 19 10
2018 Term 31 36 19 6 4 3 0 69 11 150
2018 Casual 24 27 27 13 3 8 0 54 17 23
2018 Student 27 42 12 10 2 6 1 74 14 125
2017 Indeterminate (permanent) 25 46 14 7 4 3 0 74 11 2936
2017 Seasonal 7 39 36 7 0 11 0 52 8 16
2017 Term 23 41 12 8 6 9 0 71 15 191
2017 Casual 26 37 15 10 0 13 0 72 11 43
2017 Student 28 38 13 10 4 6 1 71 15 272

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 36 14 9 3 2 0 73 12 2965
2020 Seasonal 22 69 8 0 0 0 0 92 0 10
2020 Term 42 32 9 10 3 4 0 77 14 164
2020 Casual 28 40 9 11 2 10 0 76 14 40
2020 Student 50 38 8 3 0 2 0 89 3 64

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 30 13 11 8 1 0 68 19 2969
2020 Seasonal 31 39 8 8 14 0 0 69 22 10
2020 Term 42 27 13 12 5 1 1 69 17 164
2020 Casual 25 33 15 14 6 6 0 62 22 41
2020 Student 45 22 12 12 8 0 2 67 20 65

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 29 14 4 3 3 1 78 8 2964
2020 Seasonal 25 31 14 0 0 8 22 80 0 10
2020 Term 58 27 10 1 3 1 1 85 4 163
2020 Casual 38 21 23 8 0 10 0 65 9 41
2020 Student 68 25 3 2 0 2 2 95 2 65

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 37 17 9 5 1 0 68 14 2979
2020 Seasonal 25 53 14 8 0 0 0 78 8 10
2020 Term 39 33 17 8 2 1 0 73 10 164
2020 Casual 38 36 14 10 0 2 0 75 10 41
2020 Student 57 34 6 0 2 2 0 92 2 65
2019 Indeterminate (permanent) 23 38 18 12 7 1 0 62 19 3139
2019 Seasonal 34 29 12 7 18 0 0 63 25 15
2019 Term 31 40 14 10 4 1 0 73 14 221
2019 Casual 42 38 13 7 0 0 0 80 7 58
2019 Student 40 35 14 6 2 3 0 78 8 397
2018 Indeterminate (permanent) 22 39 18 12 8 1 0 62 20 2568
2018 Seasonal 16 25 32 26 0 0 0 42 26 10
2018 Term 27 35 22 7 6 2 0 64 13 151
2018 Casual 24 25 39 7 0 4 0 51 8 23
2018 Student 33 38 16 10 2 1 0 71 13 125
2017 Indeterminate (permanent) 16 42 18 14 9 2 0 59 23 2938
2017 Seasonal 25 40 35 0 0 0 0 65 0 16
2017 Term 25 41 15 8 6 6 0 69 14 190
2017 Casual 37 37 12 7 0 6 0 79 8 43
2017 Student 39 37 12 8 1 3 0 77 10 275

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 42 9 7 2 0 0 82 9 2983
2020 Seasonal 8 92 0 0 0 0 0 100 0 10
2020 Term 46 39 7 5 3 0 0 85 8 165
2020 Casual 47 33 12 4 0 4 0 83 4 41
2020 Student 55 26 8 8 0 3 0 84 8 65

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 39 11 8 3 1 0 78 11 2961
2020 Seasonal 31 69 0 0 0 0 0 100 0 10
2020 Term 46 37 8 5 3 1 0 83 9 165
2020 Casual 41 38 9 9 0 4 0 82 9 40
2020 Student 52 23 14 6 2 3 0 78 8 65

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 38 17 7 2 1 1 73 9 2957
2020 Seasonal 22 25 53 0 0 0 0 47 0 10
2020 Term 45 29 12 8 3 1 2 76 12 163
2020 Casual 32 35 23 4 0 4 2 71 4 41
2020 Student 34 29 17 8 5 5 3 68 13 65

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 36 11 4 2 1 1 83 7 2971
2020 Seasonal 31 61 8 0 0 0 0 92 0 10
2020 Term 51 32 11 4 2 1 0 84 5 165
2020 Casual 44 33 17 0 0 6 0 82 0 41
2020 Student 62 23 5 3 0 3 5 92 3 65

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 67 18 5 1 0 7 3 94 1 2974
2020 Seasonal 39 31 14 0 0 8 8 83 0 10
2020 Term 65 13 4 1 1 9 6 93 3 164
2020 Casual 59 24 0 4 0 11 2 95 5 41
2020 Student 72 18 2 0 0 8 0 98 0 65

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 35 7 2 1 1 0 90 3 2967
2020 Seasonal 45 25 22 8 0 0 0 69 8 10
2020 Term 53 35 7 2 2 2 0 89 4 164
2020 Casual 36 24 19 10 3 6 2 65 14 40
2020 Student 48 35 9 3 2 2 2 86 5 65

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 31 7 7 4 1 0 82 11 2973
2020 Seasonal 22 55 0 22 0 0 0 78 22 10
2020 Term 52 27 13 6 1 1 1 80 7 164
2020 Casual 42 43 9 7 0 0 0 84 7 38
2020 Student 58 28 2 6 5 0 2 88 11 65

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 56 30 7 4 2 1 0 87 6 2972
2020 Seasonal 31 61 8 0 0 0 0 92 0 10
2020 Term 59 30 6 3 1 0 1 89 4 164
2020 Casual 45 36 15 4 0 0 0 81 4 40
2020 Student 60 28 6 2 0 3 2 92 2 65

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 22 45 15 12 3 2 1 69 16 1041
2020 Term 8 69 11 12 0 0 0 77 12 10
2019 Indeterminate (permanent) 18 45 17 12 4 2 2 66 17 1101

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 92 8 1042
2020 Term 100 0 10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 21 34 20 16 8 1 0 56 24 980
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 2959
2020 Seasonal 14 86 10
2020 Term 11 89 162
2020 Casual 12 88 41
2020 Student 6 94 63

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 2967
2020 Seasonal 22 78 10
2020 Term 6 94 163
2020 Casual 11 89 39
2020 Student 6 94 63
2019 Indeterminate (permanent) 14 86 3134
2019 Seasonal 10 90 15
2019 Term 10 90 221
2019 Casual 9 91 58
2019 Student 10 90 396
2017 Indeterminate (permanent) 16 84 2933
2017 Term 5 95 190
2017 Student 8 92 274
2014 Indeterminate (permanent) 13 87 3211
2014 Seasonal 21 79 31
2014 Term 8 92 100
2014 Student 10 90 33

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 46 54 371
2020 Term 18 82 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 82 18 370
2020 Term 60 40 11
2019 Indeterminate (permanent) 82 18 458
2019 Term 68 32 20
2019 Student 68 32 37
2017 Indeterminate (permanent) 80 20 479
2017 Term 38 62 12
2017 Student 65 35 23
2014 Indeterminate (permanent) 75 25 407
2014 Term 77 23 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 36 7 4 4 0 1 84 8 302
2019 Indeterminate (permanent) 49 33 6 8 4 0 0 83 11 374
2019 Term 47 36 0 6 0 0 11 93 7 14
2019 Student 64 20 4 4 4 4 0 88 8 25
2017 Indeterminate (permanent) 46 37 4 8 5 0 0 83 13 388
2017 Student 87 7 0 0 0 0 7 100 0 15
2014 Indeterminate (permanent) 49 34 6 7 4 0 0 83 11 316

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 32 9 4 2 3 3 83 7 2981
2020 Seasonal 31 47 14 8 0 0 0 78 8 10
2020 Term 45 31 7 7 1 2 7 84 8 164
2020 Casual 50 22 21 0 0 0 7 78 0 41
2020 Student 51 32 8 2 0 3 5 90 2 63
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 23 57 19 1 72 28 2983
2020 Seasonal 39 25 36 0 39 61 10
2020 Term 19 53 26 2 73 27 165
2020 Casual 25 33 32 10 58 42 41
2020 Student 23 48 26 3 67 33 65

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 675
2020 Term 42 58 30
2020 Student 67 33 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 24 18 19 19 2 5 40 41 675
2020 Term 19 20 20 13 21 3 3 42 37 30
2020 Student 20 13 20 13 7 7 20 45 27 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 8 20 18 22 29 1 2 28 53 674
2020 Term 21 14 14 24 23 0 3 36 49 30
2020 Student 20 7 20 20 13 0 20 33 42 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 49 19 12 5 4 2 9 76 11 2982
2020 Seasonal 55 22 0 14 0 0 8 85 15 10
2020 Term 53 14 4 1 3 7 18 90 5 164
2020 Casual 42 16 4 4 0 4 29 88 6 41
2020 Student 51 13 2 3 0 11 21 93 5 63
2019 Indeterminate (permanent) 45 19 12 8 8 1 6 70 17 3090
2019 Seasonal 31 22 15 7 18 0 7 57 27 15
2019 Term 46 18 12 5 4 4 12 76 10 219
2019 Casual 58 14 1 1 8 7 11 87 11 57
2019 Student 52 16 8 3 3 3 14 82 8 389
2018 Indeterminate (permanent) 45 17 12 9 9 1 8 67 19 2562
2018 Seasonal 30 45 13 0 0 0 13 85 0 10
2018 Term 48 15 14 8 5 0 10 70 15 151
2018 Casual 59 11 22 0 3 0 5 74 3 23
2018 Student 47 17 9 9 2 5 12 76 13 126
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