2020 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 50 4 8 2 0 0 86 10 3127
2020 Part-time 49 42 0 5 2 0 1 92 7 131

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 17 3 2 1 0 1 94 3 3112
2020 Part-time 80 16 2 1 0 0 1 97 1 130
2017 Full-time 71 20 4 2 1 1 1 93 4 3321
2017 Part-time 74 19 5 1 0 0 2 94 1 135
2014 Full-time 69 21 4 3 1 0 2 91 4 3279
2014 Part-time 75 16 7 1 0 0 1 92 1 127

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 40 9 11 3 0 0 77 14 3116
2020 Part-time 45 34 11 7 2 0 0 79 10 130
2019 Full-time 48 36 5 8 3 0 0 84 11 3698
2019 Part-time 61 26 7 3 2 0 0 88 5 124
2017 Full-time 47 35 5 9 4 0 0 81 13 3324
2017 Part-time 46 40 5 5 3 0 0 87 8 135
2014 Full-time 44 36 6 9 4 0 0 81 13 3278
2014 Part-time 60 29 2 7 1 0 0 90 8 127

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 43 11 9 3 0 1 77 12 3108
2020 Part-time 42 35 11 7 2 0 3 79 10 130
2019 Full-time 35 41 11 9 4 0 0 76 13 3687
2019 Part-time 47 32 9 8 2 0 2 81 9 126
2017 Full-time 34 40 10 11 4 0 0 75 15 3324
2017 Part-time 38 43 9 9 2 0 0 81 10 135
2014 Full-time 27 39 13 14 7 0 0 66 21 3279
2014 Part-time 47 31 10 8 3 0 0 79 11 126

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 37 7 6 2 0 0 85 8 3101
2020 Part-time 59 24 10 6 1 0 0 84 6 130
2019 Full-time 53 34 6 4 2 0 0 88 6 3673
2019 Part-time 66 23 6 4 1 0 0 89 5 125
2017 Full-time 55 34 5 4 2 0 0 89 6 3315
2017 Part-time 58 37 4 2 0 0 0 94 2 133
2014 Full-time 50 38 6 5 2 0 0 88 7 3275
2014 Part-time 69 18 7 5 1 0 0 87 6 127

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 35 10 9 4 0 0 77 13 3114
2020 Part-time 54 32 9 1 3 0 1 87 4 130
2019 Full-time 47 32 9 8 4 0 0 79 12 3687
2019 Part-time 65 23 8 3 2 0 0 87 5 125
2017 Full-time 44 33 11 7 4 1 1 78 11 3317
2017 Part-time 62 23 6 6 2 1 0 86 8 133
2014 Full-time 39 34 13 9 5 1 1 74 13 3280
2014 Part-time 68 22 5 3 1 0 0 90 5 127

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 41 10 6 3 0 0 81 9 3121
2020 Part-time 44 40 7 7 2 0 0 84 8 131
2019 Full-time 39 40 10 6 4 0 0 79 10 3700
2019 Part-time 48 37 5 8 2 0 0 85 10 125
2017 Full-time 35 44 9 7 4 0 0 80 11 3330
2017 Part-time 45 41 8 5 1 0 0 86 6 135
2014 Full-time 30 45 11 9 5 0 0 75 14 3281
2014 Part-time 46 37 3 12 2 0 0 83 14 127

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 37 14 12 6 0 0 69 18 3122
2020 Part-time 45 40 9 3 2 0 0 86 5 131
2019 Full-time 30 38 13 12 7 0 0 68 19 3697
2019 Part-time 40 36 10 9 4 1 1 77 13 126
2017 Full-time 28 37 14 12 9 1 0 66 21 3325
2017 Part-time 42 33 10 7 4 3 1 78 11 134
2014 Full-time 21 35 18 16 10 0 0 56 26 3280
2014 Part-time 55 16 18 6 5 0 0 71 11 127

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 41 11 9 3 0 0 77 12 3107
2020 Part-time 43 35 12 8 1 0 0 78 9 131
2019 Full-time 33 43 11 9 4 0 0 76 13 3675
2019 Part-time 36 49 6 7 2 0 0 85 9 126
2017 Full-time 32 43 11 10 4 0 0 75 14 3326
2017 Part-time 43 42 9 5 2 0 0 85 6 135

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 40 9 5 2 0 0 84 7 3107
2020 Part-time 54 33 9 2 2 0 0 86 4 130
2019 Full-time 43 38 10 6 3 0 0 81 9 3684
2019 Part-time 46 35 13 5 2 0 0 81 6 126
2017 Full-time 41 40 10 6 3 0 0 81 9 3325
2017 Part-time 45 36 9 8 1 0 1 82 9 135
2014 Full-time 33 42 14 7 4 1 0 75 11 3282
2014 Part-time 40 43 11 3 3 0 0 83 6 127

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 38 12 9 6 0 0 73 15 3121
2020 Part-time 48 32 16 3 2 0 0 80 5 131
2019 Full-time 35 37 12 11 6 0 0 72 17 3699
2019 Part-time 45 32 12 8 3 0 0 77 11 126
2017 Full-time 31 39 13 10 8 0 0 70 18 3324
2017 Part-time 40 43 9 4 2 2 0 85 6 135

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 32 8 3 2 0 0 87 4 3104
2020 Part-time 56 31 8 4 0 0 0 87 4 131
2019 Full-time 53 33 9 3 2 0 0 86 5 3678
2019 Part-time 55 36 7 1 2 0 0 91 3 126
2017 Full-time 53 34 8 3 1 0 0 87 5 3319
2017 Part-time 62 27 7 4 0 0 0 89 4 134
2014 Full-time 60 28 7 3 1 0 0 89 4 3278
2014 Part-time 63 25 11 1 1 0 0 88 2 127

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 42 11 9 4 0 0 76 13 3113
2020 Part-time 38 45 8 8 0 0 0 84 8 131
2019 Full-time 35 38 12 9 5 0 0 73 14 3675
2019 Part-time 45 29 16 6 4 0 0 74 10 126
2017 Full-time 33 41 11 9 5 0 0 74 14 3313
2017 Part-time 48 41 6 5 1 0 0 88 6 133
2014 Full-time 24 43 12 13 8 0 0 67 22 3281
2014 Part-time 32 33 18 8 4 1 4 68 13 127

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 35 13 7 4 0 0 76 11 3119
2020 Part-time 46 33 15 5 1 0 0 79 6 130
2019 Full-time 39 36 13 7 5 0 0 75 12 3691
2019 Part-time 49 30 11 6 2 0 1 80 8 125
2017 Full-time 38 36 12 8 5 0 0 75 13 3315
2017 Part-time 54 32 9 3 2 0 0 86 5 134
2014 Full-time 31 38 14 10 7 0 1 69 17 3282
2014 Part-time 52 38 5 3 3 0 0 89 5 127

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 44 13 8 3 0 1 76 12 3108
2020 Part-time 47 39 8 4 2 0 0 86 6 131
2019 Full-time 34 40 12 9 4 0 1 75 13 3651
2019 Part-time 44 36 11 5 3 1 0 81 8 125
2017 Full-time 33 38 14 9 5 0 1 72 14 3316
2017 Part-time 45 37 12 3 2 1 0 83 5 134
2014 Full-time 26 38 15 11 7 1 1 66 19 3281
2014 Part-time 51 28 13 6 1 0 0 79 7 127

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 39 9 4 2 0 0 85 6 3122
2020 Part-time 56 34 7 1 2 0 0 90 3 131
2019 Full-time 46 38 9 5 2 0 0 84 8 3700
2019 Part-time 56 30 9 2 2 0 0 86 4 125
2017 Full-time 43 39 9 5 3 0 0 83 8 3315
2017 Part-time 58 33 6 4 0 0 0 91 4 134
2014 Full-time 39 40 12 6 3 0 0 79 9 3279
2014 Part-time 53 31 13 1 2 0 0 84 3 127

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 35 19 9 6 0 0 67 15 3102
2020 Part-time 38 46 12 2 1 0 1 85 3 131
2019 Full-time 39 33 16 7 4 0 0 72 12 3671
2019 Part-time 56 33 4 5 1 0 1 90 6 126
2017 Full-time 35 37 16 7 4 0 1 73 11 3326
2017 Part-time 49 33 11 3 2 0 1 83 5 135
2014 Full-time 32 37 17 8 4 0 1 70 13 3282
2014 Part-time 61 28 8 2 1 0 0 89 2 127

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 20 39 25 8 1 1 34 27 3114
2020 Part-time 6 14 27 34 17 0 2 52 21 130
2019 Full-time 7 20 38 23 11 1 1 35 27 3692
2019 Part-time 6 12 29 29 20 3 2 51 19 126
2017 Full-time 6 18 38 22 11 1 3 35 25 3315
2017 Part-time 5 9 39 21 19 2 5 43 14 134
2014 Full-time 9 27 38 18 5 1 2 23 37 3271
2014 Part-time 1 18 37 27 12 0 5 41 20 126

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 11 26 35 19 3 1 56 16 3105
2020 Part-time 1 7 15 36 38 1 2 77 8 128
2019 Full-time 6 13 25 30 21 2 2 53 20 3688
2019 Part-time 4 8 16 26 35 6 6 69 13 125
2017 Full-time 5 14 27 26 21 3 4 51 20 3309
2017 Part-time 3 7 17 28 36 4 5 70 11 134
2014 Full-time 14 22 32 19 8 3 2 29 38 3272
2014 Part-time 4 13 29 13 30 5 5 48 20 126

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 23 34 16 7 1 1 24 41 3114
2020 Part-time 3 17 25 20 22 9 2 48 23 130
2019 Full-time 18 24 27 15 11 2 3 28 44 3687
2019 Part-time 12 21 25 9 17 3 13 32 38 126
2017 Full-time 18 25 28 14 10 2 4 25 46 3317
2017 Part-time 7 25 25 12 21 4 7 37 35 134
2014 Full-time 30 27 25 10 5 2 2 16 59 3273
2014 Part-time 12 21 22 18 21 0 5 42 35 124

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 15 35 29 13 1 1 43 22 3098
2020 Part-time 3 1 16 39 38 1 2 80 4 130
2019 Full-time 6 14 29 30 19 1 2 50 20 3680
2019 Part-time 2 4 20 39 27 1 6 72 6 125
2017 Full-time 6 13 32 27 18 1 3 47 20 3305
2017 Part-time 1 9 16 31 34 3 6 71 11 133
2014 Full-time 9 16 35 26 9 2 2 37 26 3267
2014 Part-time 2 4 21 28 36 0 9 70 7 126

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 21 29 23 13 1 1 37 33 3111
2020 Part-time 2 11 17 30 29 5 5 66 15 128
2019 Full-time 10 18 27 23 18 2 2 42 30 3690
2019 Part-time 5 8 20 30 34 1 2 66 13 126
2017 Full-time 11 19 28 22 15 1 4 39 31 3311
2017 Part-time 4 8 21 29 25 4 8 62 14 134
2014 Full-time 21 26 29 15 7 1 2 22 48 3273
2014 Part-time 6 15 25 28 13 0 13 47 24 127

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 12 26 29 21 3 3 53 20 3107
2020 Part-time 1 5 16 24 40 10 5 75 7 129
2019 Full-time 7 15 23 25 22 4 4 51 24 3675
2019 Part-time 2 10 11 28 30 7 12 71 15 124
2017 Full-time 6 13 24 25 21 3 7 52 22 3309
2017 Part-time 3 4 15 23 36 6 13 72 9 133
2014 Full-time 9 13 27 27 15 2 6 46 24 3270
2014 Part-time 3 3 15 19 27 9 23 67 10 126

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 22 32 19 9 2 2 30 36 3111
2020 Part-time 3 8 28 21 28 9 3 56 12 129
2019 Full-time 14 21 28 16 15 3 3 33 37 3686
2019 Part-time 9 12 22 23 22 5 7 51 24 126
2017 Full-time 14 21 31 13 12 3 5 28 39 3317
2017 Part-time 5 14 30 14 28 3 7 47 20 134
2014 Full-time 23 25 29 12 6 2 3 20 50 3272
2014 Part-time 10 7 29 15 26 6 7 47 20 127

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 4 14 36 33 13 1 1 46 17 3115
2020 Part-time 1 7 27 39 23 1 2 64 8 130
2019 Full-time 8 17 31 26 15 1 2 42 25 3691
2019 Part-time 5 13 25 28 21 2 6 54 20 125
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 31 18 10 6 5 3 62 18 3112
2020 Part-time 28 38 9 4 3 11 6 80 9 131
2019 Full-time 30 29 15 10 7 5 4 64 19 3700
2019 Part-time 36 24 12 9 5 7 7 69 16 123
2017 Full-time 26 30 16 10 9 5 4 62 21 3327
2017 Part-time 36 29 12 7 3 3 10 75 11 135
2014 Full-time 28 33 15 10 8 3 3 65 19 3281
2014 Part-time 45 25 5 5 9 1 10 79 16 127

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 30 10 9 5 1 0 76 14 3108
2020 Part-time 63 24 5 5 2 0 1 88 7 130
2019 Full-time 48 28 8 9 6 1 0 77 15 3694
2019 Part-time 54 23 7 10 5 0 1 78 15 126
2017 Full-time 42 31 9 9 7 1 0 74 17 3324
2017 Part-time 59 24 7 4 3 1 2 86 7 134
2014 Full-time 41 32 9 10 7 1 0 74 17 3283
2014 Part-time 59 24 8 5 4 0 0 83 9 127

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 32 7 6 3 0 0 84 9 3101
2020 Part-time 70 24 1 2 1 0 1 95 4 131
2019 Full-time 51 31 7 7 3 0 0 82 11 3694
2019 Part-time 61 24 6 6 2 0 1 86 8 125
2017 Full-time 42 37 7 9 5 0 0 79 14 3320
2017 Part-time 58 33 4 3 0 0 1 92 4 134
2014 Full-time 39 40 9 8 3 0 0 80 11 3282
2014 Part-time 62 29 3 5 1 1 0 91 6 127

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 36 11 5 2 1 0 82 7 3093
2020 Part-time 56 31 8 2 1 1 1 89 3 131
2019 Full-time 45 37 10 5 2 1 0 83 7 3690
2019 Part-time 53 35 5 4 2 0 1 88 6 126

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 25 11 5 3 5 3 80 9 3110
2020 Part-time 57 18 9 3 2 8 3 85 6 130
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 27 11 5 3 1 2 81 7 3121
2020 Part-time 47 31 9 4 0 2 7 86 4 129
2019 Full-time 47 28 14 5 3 0 3 78 8 3691
2019 Part-time 50 23 9 4 4 1 9 81 9 126

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 31 12 8 4 0 0 76 12 3117
2020 Part-time 62 23 8 5 0 0 1 86 6 129
2019 Full-time 43 32 12 8 4 0 1 75 13 3701
2019 Part-time 54 19 12 8 6 0 1 74 13 126
2017 Full-time 40 35 11 8 6 0 0 76 14 3330
2017 Part-time 47 31 12 5 3 1 2 79 8 135
2014 Full-time 35 37 13 9 6 0 0 72 15 3283
2014 Part-time 64 19 12 3 1 0 0 83 4 127

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 26 13 6 5 1 1 76 10 3112
2020 Part-time 67 19 7 3 2 0 3 88 5 128

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 33 10 7 3 0 0 79 11 3124
2020 Part-time 70 20 4 6 0 0 0 90 6 128
2019 Full-time 45 31 10 8 4 0 1 77 12 3681
2019 Part-time 50 27 11 10 1 1 1 79 10 124
2017 Full-time 43 32 10 9 6 0 0 75 15 3325
2017 Part-time 59 26 5 7 3 0 0 85 10 135
2014 Full-time 38 34 12 10 5 1 0 72 15 3281
2014 Part-time 51 31 8 7 2 0 0 83 9 127

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 37 63 3120
2020 Part-time 50 50 131

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 19 9 2 2 4 9 85 5 3123
2020 Part-time 65 17 4 3 0 0 11 93 3 130

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 26 9 5 4 0 0 81 10 3121
2020 Part-time 60 26 7 5 1 0 1 87 6 130
2019 Full-time 53 28 9 6 4 0 0 81 10 3700
2019 Part-time 58 32 6 3 2 0 0 89 5 126
2017 Full-time 50 28 9 7 6 0 0 78 13 3319
2017 Part-time 67 19 8 3 2 1 0 87 5 135
2014 Full-time 47 30 11 8 5 0 0 77 12 3282
2014 Part-time 68 11 8 10 2 0 0 80 13 127
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 32 13 6 4 8 0 74 11 3120
2020 Part-time 45 30 8 2 1 15 0 88 3 130
2019 Full-time 33 32 14 8 5 8 0 70 14 3686
2019 Part-time 36 29 12 3 2 13 5 79 7 126
2017 Full-time 30 32 15 8 6 8 0 68 16 3327
2017 Part-time 48 29 9 5 1 6 1 83 7 135
2014 Full-time 23 32 18 10 6 10 0 62 18 3278
2014 Part-time 31 38 6 5 2 18 0 84 8 127

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 34 16 10 6 2 0 68 16 3115
2020 Part-time 47 36 7 1 1 6 1 90 3 130
2019 Full-time 30 32 15 11 7 4 0 65 19 3679
2019 Part-time 34 29 12 6 3 12 5 74 11 125
2017 Full-time 27 33 17 12 8 3 0 62 20 3322
2017 Part-time 45 30 11 8 1 3 1 78 10 135
2014 Full-time 18 31 20 17 11 2 0 51 29 3277
2014 Part-time 34 30 8 12 6 10 0 71 21 127

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 33 18 15 8 4 0 58 23 3121
2020 Part-time 32 37 11 7 2 9 1 77 11 130
2019 Full-time 21 29 19 15 8 7 1 54 25 3670
2019 Part-time 25 27 11 10 4 17 5 67 18 126
2017 Full-time 19 31 19 15 9 6 0 54 26 3329
2017 Part-time 37 19 21 12 3 6 1 61 16 135
2014 Full-time 12 26 21 20 14 6 0 41 36 3277
2014 Part-time 33 23 20 11 7 7 0 60 19 126

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 37 17 14 8 2 0 60 23 3119
2020 Part-time 35 42 10 7 1 4 0 81 9 130
2019 Full-time 20 32 17 17 9 4 0 55 27 3677
2019 Part-time 27 25 15 12 4 11 5 63 19 125
2017 Full-time 19 34 18 14 10 5 0 56 26 3326
2017 Part-time 35 25 20 9 6 4 1 63 16 134
2014 Full-time 12 32 20 19 13 3 0 46 33 3276
2014 Part-time 28 34 17 7 13 2 0 63 20 126

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 25 13 5 3 10 4 76 9 3123
2020 Part-time 47 22 18 5 1 5 2 74 6 130
2019 Full-time 40 21 13 6 4 13 4 73 12 3702
2019 Part-time 43 13 7 4 4 24 5 78 12 126
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 46 18 7 2 2 0 72 9 3118
2020 Part-time 37 43 13 3 1 2 0 82 4 130
2019 Full-time 26 44 17 8 3 2 0 71 11 3700
2019 Part-time 33 34 18 7 2 5 1 71 10 124
2017 Full-time 26 45 17 8 3 2 0 72 11 3317
2017 Part-time 43 35 16 5 0 1 0 79 5 135
2014 Full-time 21 42 20 10 6 2 0 64 16 3277
2014 Part-time 45 26 13 5 2 9 0 79 8 127

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 40 21 14 4 3 0 60 18 3102
2020 Part-time 36 42 9 4 3 4 1 83 7 130
2019 Full-time 17 34 23 15 6 5 0 54 22 3682
2019 Part-time 22 37 15 12 4 7 2 66 17 124

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 37 15 10 4 3 1 71 14 3116
2020 Part-time 34 36 11 6 4 5 4 77 11 130
2019 Full-time 29 38 13 11 5 3 1 70 16 3687
2019 Part-time 34 29 10 17 5 4 2 67 22 125
2017 Full-time 35 37 12 8 5 3 1 74 14 3318
2017 Part-time 47 32 10 5 2 4 0 83 7 135
2014 Full-time 32 38 12 10 5 3 1 73 15 3278
2014 Part-time 37 24 13 5 10 10 1 69 16 127

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 40 17 5 2 1 0 75 8 3111
2020 Part-time 47 36 12 2 1 1 0 84 3 129
2019 Full-time 32 39 16 7 4 2 0 73 10 3684
2019 Part-time 39 32 15 6 2 5 1 75 9 125

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 27 19 14 10 8 2 53 26 3113
2020 Part-time 34 30 15 7 3 6 5 72 11 129
2019 Full-time 22 27 18 12 11 8 2 54 26 3689
2019 Part-time 28 29 15 8 8 9 3 64 18 126
2017 Full-time 19 29 16 13 12 9 3 54 28 3319
2017 Part-time 34 26 14 8 3 7 6 70 13 133
2014 Full-time 15 26 19 15 15 8 2 46 33 3277
2014 Part-time 24 20 14 16 13 3 10 51 34 127

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 32 19 16 9 2 1 55 26 3111
2020 Part-time 35 33 16 5 2 5 3 74 8 129
2019 Full-time 23 31 18 14 11 3 0 56 26 3692
2019 Part-time 32 29 16 11 5 5 2 65 17 125
2017 Full-time 22 33 16 14 11 3 1 58 26 3321
2017 Part-time 38 28 16 12 3 3 1 68 15 135
2014 Full-time 16 29 18 20 16 2 0 46 36 3277
2014 Part-time 37 28 11 15 3 7 0 70 19 126

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 28 15 16 19 2 2 49 36 3125
2020 Part-time 24 27 15 12 5 6 12 62 20 128
2019 Full-time 22 24 15 15 18 3 3 48 36 3703
2019 Part-time 21 22 17 12 15 5 8 49 31 126
2017 Full-time 19 24 14 17 21 3 3 45 40 3327
2017 Part-time 36 18 18 12 10 0 6 58 23 135
2014 Full-time 11 20 16 18 30 3 2 33 51 3281
2014 Part-time 29 17 5 22 17 1 9 51 43 127

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 25 13 6 3 1 3 77 9 3123
2020 Part-time 43 28 12 10 3 0 5 75 13 131
2019 Full-time 51 25 11 4 2 1 4 81 7 3689
2019 Part-time 47 24 12 3 5 0 9 77 9 126

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 27 14 6 3 1 3 76 9 3115
2020 Part-time 53 30 3 7 1 0 5 88 9 130
2019 Full-time 46 24 15 7 3 2 4 74 11 3688
2019 Part-time 43 20 16 4 4 3 11 73 9 125

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 10 5 2 2 3 3 90 5 3109
2020 Part-time 78 9 4 1 1 1 6 93 2 131
2019 Full-time 75 9 4 2 3 3 4 90 5 3686
2019 Part-time 79 8 3 0 2 3 5 94 3 125

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 73 11 5 2 2 2 6 91 3 3116
2020 Part-time 69 12 4 3 1 0 10 91 5 131
2019 Full-time 79 7 2 1 1 2 8 95 2 3689
2019 Part-time 73 4 5 0 2 2 15 92 2 125

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 43 19 9 3 4 0 67 13 3116
2020 Part-time 26 45 18 5 1 5 1 75 6 130
2019 Full-time 22 41 18 10 4 4 1 66 14 3700
2019 Part-time 21 36 19 9 3 10 2 65 13 126
2017 Full-time 20 37 20 11 6 5 1 61 18 3324
2017 Part-time 33 33 17 5 4 7 2 72 10 135

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 41 13 6 3 2 0 78 8 3108
2020 Part-time 49 42 5 1 0 2 0 93 2 129
2019 Full-time 38 41 11 6 3 2 0 80 9 3685
2019 Part-time 48 33 7 6 2 3 1 85 8 125
2017 Full-time 41 41 10 4 2 2 0 83 7 3317
2017 Part-time 53 37 7 2 0 1 0 91 3 135
2014 Full-time 38 39 12 5 3 3 0 79 8 3277
2014 Part-time 45 36 10 3 1 5 0 85 4 126

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 37 13 4 2 3 0 81 6 3107
2020 Part-time 52 30 8 2 0 7 0 88 3 129
2019 Full-time 46 36 11 3 2 2 0 84 5 3690
2019 Part-time 56 25 12 1 3 3 0 84 4 125
2017 Full-time 41 37 13 3 2 3 0 81 6 3322
2017 Part-time 55 30 10 1 0 2 2 89 1 134
2014 Full-time 41 37 13 4 2 4 1 81 5 3276
2014 Part-time 52 27 8 2 1 10 0 88 3 127

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 35 15 5 2 5 1 76 8 3121
2020 Part-time 38 32 19 3 0 9 0 76 4 130

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 32 11 6 3 3 2 79 10 3106
2020 Part-time 45 34 8 3 1 8 2 87 5 129

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 36 9 4 2 0 0 85 6 3113
2020 Part-time 72 23 3 2 1 0 0 95 3 131
2019 Full-time 51 34 8 4 3 0 0 85 7 3695
2019 Part-time 62 28 7 2 1 0 0 90 2 126
2017 Full-time 46 37 9 5 3 0 0 83 8 3326
2017 Part-time 64 30 4 0 0 1 0 95 1 135
2014 Full-time 41 39 11 6 3 1 0 80 9 3273
2014 Part-time 64 25 4 2 5 0 0 89 6 126

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 34 14 6 3 0 0 77 9 3109
2020 Part-time 67 27 5 1 1 0 0 94 1 131
2019 Full-time 43 33 12 6 4 0 0 77 11 3695
2019 Part-time 54 25 12 6 2 0 1 79 8 126
2017 Full-time 39 33 15 7 5 0 0 72 13 3325
2017 Part-time 48 38 10 3 0 0 0 87 3 135
2014 Full-time 25 35 17 13 8 1 0 61 21 3279
2014 Part-time 48 25 16 9 2 0 0 73 11 127

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 36 14 6 3 0 0 77 9 3095
2020 Part-time 70 23 7 1 0 0 0 92 1 129
2019 Full-time 41 35 13 6 4 0 0 77 11 3681
2019 Part-time 52 30 10 4 2 0 1 83 7 124
2017 Full-time 38 36 13 8 4 0 0 74 13 3322
2017 Part-time 50 39 8 3 0 0 0 89 3 135
2014 Full-time 23 38 17 14 7 1 0 61 21 3276
2014 Part-time 47 26 15 9 2 1 0 74 11 127

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 27 17 8 4 3 1 70 13 3113
2020 Part-time 45 30 15 2 2 3 4 80 4 131
2019 Full-time 36 26 19 9 6 4 1 66 15 3698
2019 Part-time 47 23 10 4 7 5 5 77 12 126
2017 Full-time 33 26 19 9 6 5 1 63 16 3324
2017 Part-time 42 29 15 9 0 3 1 74 10 135
2014 Full-time 28 28 19 12 8 5 1 59 21 3280
2014 Part-time 28 13 25 17 2 0 13 48 23 127
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 22 46 32 3123
2020 Part-time 29 34 38 131
2019 Full-time 30 38 32 3708
2019 Part-time 36 33 31 126
2017 Full-time 28 41 31 3325
2017 Part-time 33 28 39 135
2014 Full-time 24 43 33 3279
2014 Part-time 31 37 32 127

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Full-time 24 36 22 4 9 5 707
2020 Part-time 20 7 5 0 65 3 38
2019 Full-time 13 23 19 6 35 5 1034
2019 Part-time 10 3 3 8 72 5 39
2017 Full-time 16 20 21 5 33 5 879
2017 Part-time 14 9 5 5 67 0 40
2014 Full-time 22 23 30 11 9999 14 774
2014 Part-time 9 16 11 16 9999 49 37
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 3119
2020 Part-time 4 96 131
2019 Full-time 13 87 3699
2019 Part-time 11 89 126

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 53 47 481
2019 Part-time 65 35 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 58 42 481
2019 Part-time 49 51 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 481
2019 Part-time 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 481
2019 Part-time 0 100 14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 481
2019 Part-time 0 100 14

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 481
2019 Part-time 0 100 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 478
2019 Part-time 29 71 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 478
2019 Part-time 53 47 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 478
2019 Part-time 0 100 14

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 478
2019 Part-time 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 49 51 478
2019 Part-time 30 70 14

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 478
2019 Part-time 0 100 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 472
2019 Part-time 36 64 14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 472
2019 Part-time 0 100 14

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 28 72 472
2019 Part-time 54 46 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 19 18 9 6 26 6 53 22 3119
2020 Part-time 19 16 13 6 2 37 8 62 14 130
2019 Full-time 17 18 18 9 7 24 8 51 23 3696
2019 Part-time 16 15 16 4 6 32 11 56 17 126
2017 Full-time 17 19 17 7 7 24 7 54 22 3327
2017 Part-time 27 16 14 2 2 27 12 71 7 135
2014 Full-time 14 20 19 6 7 27 6 52 19 3278
2014 Part-time 19 10 8 7 6 39 10 58 26 127

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 33 16 7 4 7 1 71 12 3118
2020 Part-time 39 30 10 5 1 14 0 80 8 128
2019 Full-time 34 32 14 7 5 7 1 72 12 3696
2019 Part-time 39 32 9 3 3 13 0 83 7 126
2017 Full-time 31 33 15 7 5 8 1 70 13 3323
2017 Part-time 42 35 10 1 2 9 1 86 3 134
2014 Full-time 25 34 19 6 4 10 1 67 11 3278
2014 Part-time 36 29 8 4 5 18 0 80 10 126
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 7 93 3114
2020 Part-time 2 98 128
2019 Full-time 7 93 3697
2019 Part-time 6 94 126

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 20 20 4 3 30 5 59 11 3114
2020 Part-time 21 24 10 2 0 35 7 78 4 129
2019 Full-time 20 18 20 4 4 28 7 57 11 3701
2019 Part-time 26 14 13 4 2 32 8 67 11 126
2017 Full-time 19 20 18 3 3 31 7 63 9 3322
2017 Part-time 26 13 17 0 0 34 9 68 2 135
2014 Full-time 16 19 20 3 2 33 6 58 9 3279
2014 Part-time 23 16 12 3 1 30 15 71 7 127

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 33 17 5 3 8 1 73 8 3109
2020 Part-time 40 32 9 2 0 17 0 87 2 128
2019 Full-time 37 31 15 4 3 8 1 76 8 3694
2019 Part-time 49 24 10 3 2 12 0 83 6 125
2017 Full-time 35 35 14 3 2 10 1 78 6 3312
2017 Part-time 43 35 9 0 0 10 2 89 1 135
2014 Full-time 28 34 18 4 2 13 1 73 6 3279
2014 Part-time 45 27 11 3 1 12 1 83 4 127
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 30 19 9 7 0 1 64 16 3118
2020 Part-time 45 26 18 4 7 0 1 71 11 131

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 33 17 8 5 0 0 70 13 3108
2020 Part-time 43 28 14 8 5 0 1 72 13 131
2019 Full-time 27 29 22 10 11 0 1 56 22 3696
2019 Part-time 21 23 25 12 18 0 1 44 31 126
2017 Full-time 24 27 20 14 14 1 1 51 28 3322
2017 Part-time 18 28 20 15 18 0 1 46 33 135

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 28 26 17 10 0 0 47 27 3117
2020 Part-time 38 32 21 5 2 0 1 72 7 131
2019 Full-time 25 30 24 13 7 0 0 55 21 3699
2019 Part-time 31 38 22 4 3 0 2 71 7 126
2017 Full-time 21 32 26 13 8 0 1 53 21 3322
2017 Part-time 32 26 24 11 3 1 3 60 15 135

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 32 21 11 7 0 1 61 18 3106
2020 Part-time 57 28 9 1 2 0 3 87 3 131
2019 Full-time 35 32 19 8 5 0 1 68 14 3681
2019 Part-time 51 31 12 3 1 0 3 84 4 125
2017 Full-time 29 33 21 10 5 1 2 63 16 3312
2017 Part-time 44 33 8 6 3 2 5 82 9 135

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 28 22 15 11 0 1 51 26 3110
2020 Part-time 45 24 14 7 4 3 4 74 11 129
2019 Full-time 29 26 20 13 10 1 1 56 23 3683
2019 Part-time 45 23 17 8 3 1 3 71 12 126
2017 Full-time 25 27 22 14 9 1 2 53 24 3322
2017 Part-time 41 27 16 5 4 2 5 73 10 135

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 27 14 8 6 0 3 71 14 3105
2020 Part-time 67 19 6 2 1 0 6 91 3 131
2019 Full-time 50 25 12 6 3 0 4 78 9 3682
2019 Part-time 65 18 10 2 1 0 4 87 3 123
2017 Full-time 44 27 13 6 3 1 7 77 9 3318
2017 Part-time 57 23 4 3 2 2 9 90 5 135

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 29 21 14 9 0 0 56 23 3114
2020 Part-time 33 29 19 14 6 0 0 62 19 131
2019 Full-time 34 31 19 9 6 0 0 66 15 3694
2019 Part-time 45 24 17 6 7 1 0 70 14 126
2017 Full-time 29 32 22 10 6 0 1 62 16 3315
2017 Part-time 29 34 20 10 6 1 0 63 16 135

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 26 17 10 8 0 6 63 20 3109
2020 Part-time 44 18 18 5 7 0 8 67 13 130

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 37 19 7 4 1 1 69 11 3101
2020 Part-time 46 31 16 1 3 0 3 79 4 130
2019 Full-time 34 34 19 7 4 1 1 70 11 3691
2019 Part-time 51 30 14 2 2 0 1 82 4 126
2017 Full-time 29 35 21 9 5 1 1 65 14 3314
2017 Part-time 47 31 11 3 2 2 4 83 6 135

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 37 21 10 4 0 1 65 14 3101
2020 Part-time 45 31 14 6 2 0 2 78 8 129
2019 Full-time 32 33 21 9 4 1 1 65 14 3691
2019 Part-time 45 31 15 4 2 0 2 78 7 125
2017 Full-time 27 35 22 10 4 1 1 64 14 3312
2017 Part-time 39 37 17 3 1 0 3 78 5 135

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 34 19 9 4 0 1 67 13 3107
2020 Part-time 42 32 16 5 3 0 1 75 9 130
2019 Full-time 35 33 18 9 5 0 0 68 14 3688
2019 Part-time 50 22 17 7 4 0 0 72 11 126
2017 Full-time 31 32 20 10 6 1 1 64 16 3312
2017 Part-time 38 32 22 4 2 0 2 71 6 135

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 28 14 8 6 0 1 72 14 3091
2020 Part-time 62 19 9 7 2 1 0 82 9 128
2019 Full-time 45 26 14 8 5 1 0 72 13 3685
2019 Part-time 65 17 10 4 4 0 0 82 9 126

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 34 22 11 6 0 0 61 17 3110
2020 Part-time 34 31 20 11 4 0 0 65 15 129

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 34 21 10 5 0 0 64 15 3106
2020 Part-time 42 33 18 5 3 0 0 75 8 130
2019 Full-time 40 33 16 6 4 0 1 74 10 3677
2019 Part-time 58 20 16 4 3 0 0 78 7 125
2017 Full-time 32 35 18 9 4 1 1 69 13 3307
2017 Part-time 39 30 23 6 1 0 2 70 7 134

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 31 15 4 3 0 1 77 7 3092
2020 Part-time 53 27 10 6 3 0 1 81 9 129
2019 Full-time 57 24 11 5 3 0 1 82 7 3680
2019 Part-time 62 20 13 3 2 0 0 83 5 126
2017 Full-time 55 25 11 4 2 0 1 82 7 3322
2017 Part-time 57 30 7 3 2 0 1 88 5 135

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 39 18 7 3 0 0 72 10 3096
2020 Part-time 40 35 14 10 1 0 0 75 11 129

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 68 20 6 2 1 1 3 91 3 3094
2020 Part-time 68 17 6 4 2 0 3 87 6 130
2019 Full-time 77 11 4 1 1 1 4 92 3 3681
2019 Part-time 77 12 5 2 1 0 4 92 3 125
2017 Full-time 71 13 7 3 3 0 2 86 7 3320
2017 Part-time 82 13 4 1 1 0 0 94 2 135

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 11 5 3 2 1 2 90 5 3081
2020 Part-time 88 8 1 1 1 0 1 97 2 130
2019 Full-time 71 13 7 4 3 0 1 86 7 3684
2019 Part-time 79 9 5 2 3 0 2 90 5 126
2017 Full-time 49 29 12 5 3 0 1 79 8 3320
2017 Part-time 69 24 6 1 0 0 0 92 2 134

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 62 24 8 3 2 0 1 87 5 3090
2020 Part-time 83 13 2 1 1 0 0 96 2 128
2019 Full-time 55 26 10 4 3 0 1 82 7 3678
2019 Part-time 63 20 7 5 3 0 2 85 8 126
2017 Full-time 57 22 9 5 5 0 1 80 10 3324
2017 Part-time 75 17 6 1 1 0 0 92 2 135

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 62 19 9 4 4 0 1 82 8 3098
2020 Part-time 86 9 3 1 2 0 0 95 3 131
2019 Full-time 61 19 10 5 5 0 1 81 9 3669
2019 Part-time 73 15 4 1 5 0 2 90 6 125
2017 Full-time 54 15 7 2 1 0 20 87 4 3308
2017 Part-time 70 9 2 1 0 0 18 96 2 135

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 14 5 2 1 0 16 90 3 3100
2020 Part-time 76 3 1 1 1 0 18 96 2 130
2019 Full-time 60 14 5 2 1 0 17 90 4 3653
2019 Part-time 69 9 1 0 0 0 20 98 1 125
2017 Full-time 70 17 4 1 1 1 7 93 2 3300
2017 Part-time 84 12 4 0 0 0 0 96 0 134

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 16 5 1 1 0 3 93 2 3120
2020 Part-time 82 11 2 0 0 0 5 98 1 130
2019 Full-time 75 15 4 1 1 0 4 94 2 3673
2019 Part-time 82 8 3 1 0 0 6 96 2 126
2017 Full-time 62 20 7 4 4 1 3 85 8 3322
2017 Part-time 58 19 10 3 6 2 2 80 9 134

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 65 19 8 3 4 1 1 86 7 3113
2020 Part-time 56 15 15 8 3 0 2 73 11 130
2019 Full-time 70 15 6 3 4 0 2 86 7 3681
2019 Part-time 68 8 9 6 4 0 6 80 10 126
2017 Full-time 49 31 12 4 2 0 2 82 6 3316
2017 Part-time 45 33 17 3 2 0 0 78 6 135

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 32 14 5 3 0 1 78 8 3120
2020 Part-time 41 20 25 11 2 0 1 62 13 131
2019 Full-time 53 28 13 3 2 0 1 82 5 3668
2019 Part-time 51 26 11 6 3 0 2 79 9 126

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 41 23 7 3 0 0 66 11 3123
2020 Part-time 21 39 25 7 8 1 0 60 14 131

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 35 35 14 4 0 0 48 17 3118
2020 Part-time 21 34 35 6 3 0 1 56 8 131
2019 Full-time 19 36 30 11 3 0 0 56 14 3707
2019 Part-time 26 42 22 7 3 0 0 68 9 126
2017 Full-time 13 34 36 13 4 0 0 47 17 3325
2017 Part-time 17 42 36 5 0 0 0 58 6 135

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 20 39 23 8 0 0 32 30 3111
2020 Part-time 4 8 42 31 16 0 0 47 12 129
2019 Full-time 7 17 38 25 13 0 0 38 24 3682
2019 Part-time 4 18 26 32 19 1 0 52 22 126
2017 Full-time 7 17 40 24 11 0 0 36 24 3318
2017 Part-time 2 9 38 32 17 0 1 50 11 134

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 43 10 3 1 1 0 85 4 3113
2020 Part-time 45 41 8 1 0 4 0 90 1 131
2019 Full-time 33 43 13 6 3 2 0 78 8 3690
2019 Part-time 34 39 15 3 3 5 1 78 6 126
2017 Full-time 25 45 14 8 4 4 0 73 12 3324
2017 Part-time 35 40 10 8 1 6 0 79 10 133

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 36 14 9 3 2 0 74 12 3105
2020 Part-time 48 39 6 5 1 2 0 88 5 130

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 30 13 11 8 1 0 68 19 3110
2020 Part-time 45 25 11 12 5 2 0 71 18 131

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 29 14 4 3 2 1 78 7 3105
2020 Part-time 61 26 5 2 0 4 2 92 3 130

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 36 17 9 5 1 0 69 14 3120
2020 Part-time 50 36 8 5 1 0 0 86 6 131
2019 Full-time 27 37 17 11 5 1 0 66 17 3704
2019 Part-time 30 39 13 8 4 5 1 73 13 126
2017 Full-time 19 41 17 13 8 2 0 62 21 3326
2017 Part-time 36 37 18 5 0 3 0 76 6 135

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 42 9 7 2 0 0 82 9 3125
2020 Part-time 56 28 8 5 0 3 0 87 5 131

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 39 11 8 3 1 0 78 11 3102
2020 Part-time 51 30 11 5 0 3 0 83 5 130

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 37 17 7 2 1 1 73 10 3097
2020 Part-time 37 29 19 7 3 2 2 69 11 130

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 36 11 4 2 1 1 83 6 3113
2020 Part-time 59 25 6 2 0 3 4 91 3 130

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 66 18 5 1 0 7 3 93 1 3115
2020 Part-time 73 17 0 1 1 8 0 97 2 131

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 35 7 3 1 1 0 90 4 3108
2020 Part-time 53 33 9 3 0 1 1 88 3 129

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 31 8 7 4 1 0 81 11 3112
2020 Part-time 58 28 5 4 4 0 2 87 8 130

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 30 7 4 2 1 0 87 6 3113
2020 Part-time 62 29 6 1 0 1 1 93 1 130

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 45 15 12 3 2 1 69 16 1042
2020 Part-time 20 61 10 8 0 0 0 82 8 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 91 9 1043
2020 Part-time 92 8 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 34 19 16 8 1 0 56 24 980
2020 Part-time 0 38 42 11 9 0 0 38 20 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 9 91 3099
2020 Part-time 10 90 127

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 3106
2020 Part-time 12 88 127
2019 Full-time 13 87 3698
2019 Part-time 18 82 126
2017 Full-time 14 86 3319
2017 Part-time 14 86 134
2014 Full-time 13 87 3271
2014 Part-time 15 85 126

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 44 56 373
2020 Part-time 75 25 19

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 82 18 372
2020 Part-time 89 11 19
2019 Full-time 79 21 495
2019 Part-time 72 28 25
2017 Full-time 78 22 496
2017 Part-time 89 11 23
2014 Full-time 76 24 402
2014 Part-time 64 36 28

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 36 7 5 4 0 1 84 8 302
2020 Part-time 72 28 0 0 0 0 0 100 0 16
2019 Full-time 51 31 6 7 3 1 0 83 10 395
2019 Part-time 57 25 0 8 4 0 5 87 13 20
2017 Full-time 48 35 4 7 4 0 1 84 12 394
2017 Part-time 72 15 0 4 0 0 9 95 5 20
2014 Full-time 50 34 6 7 3 0 0 84 10 311
2014 Part-time 53 35 5 3 3 0 0 88 7 25

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 32 9 4 2 3 3 83 7 3122
2020 Part-time 50 32 8 3 1 2 3 87 4 128
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 57 21 1 72 28 3125
2020 Part-time 32 48 18 2 60 40 131

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 42 58 688
2020 Part-time 47 53 44

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 23 17 19 19 2 6 40 41 688
2020 Part-time 18 21 19 16 12 5 8 45 33 44

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 19 18 22 28 1 3 29 52 687
2020 Part-time 14 14 16 24 24 0 8 30 52 44

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 19 11 5 4 2 10 77 11 3123
2020 Part-time 57 14 4 4 2 7 12 88 7 129
2019 Full-time 46 19 12 7 7 2 8 72 15 3646
2019 Part-time 50 11 7 5 8 4 14 75 16 123
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