2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 47 5 9 3 0 0 84 11 829
2020 Not a person with a disability 48 41 3 6 1 0 0 89 7 10234

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 76 17 3 2 1 0 1 94 3 825
2020 Not a person with a disability 78 17 2 1 1 0 0 96 2 10198

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 36 9 9 3 0 1 79 12 826
2020 Not a person with a disability 49 37 7 5 2 0 1 86 7 10214
2019 Person with a disability 40 32 9 12 7 0 0 73 19 632
2019 Not a person with a disability 46 35 7 8 3 0 0 82 11 9942
2017 Person with a disability 31 38 8 13 10 0 0 69 23 519
2017 Not a person with a disability 41 38 8 9 4 0 0 79 13 7820
2014 Person with a disability 38 34 9 12 7 0 1 72 19 501
2014 Not a person with a disability 42 38 7 8 4 0 0 81 12 8383

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 35 14 13 6 0 1 67 19 825
2020 Not a person with a disability 39 39 11 8 2 0 1 78 11 10192
2019 Person with a disability 24 36 16 15 9 0 1 60 24 630
2019 Not a person with a disability 30 40 13 12 5 0 0 70 17 9920
2018 Person with a disability 22 38 13 15 11 0 2 61 27 531
2018 Not a person with a disability 26 45 11 13 5 0 0 71 18 8216
2017 Person with a disability 21 32 9 18 19 0 1 54 37 520
2017 Not a person with a disability 27 39 12 13 8 0 0 67 21 7821
2014 Person with a disability 21 36 11 16 15 0 1 58 31 503
2014 Not a person with a disability 25 38 13 15 8 0 0 64 23 8387

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 34 10 7 3 0 0 81 10 822
2020 Not a person with a disability 54 33 7 4 1 0 0 88 5 10157
2019 Person with a disability 42 32 11 10 5 0 0 74 15 629
2019 Not a person with a disability 50 36 8 5 2 0 0 86 6 9882
2017 Person with a disability 38 35 9 10 8 0 0 73 18 517
2017 Not a person with a disability 48 38 7 5 2 0 0 86 6 7801
2014 Person with a disability 40 34 9 10 6 0 0 75 16 502
2014 Not a person with a disability 45 40 8 5 2 0 0 85 7 8380

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 29 11 10 5 0 0 74 15 823
2020 Not a person with a disability 52 30 9 5 3 0 0 83 8 10209
2019 Person with a disability 41 28 11 10 7 1 1 71 18 629
2019 Not a person with a disability 50 32 9 5 3 0 1 82 8 9921
2018 Person with a disability 38 32 12 10 7 1 0 70 18 529
2018 Not a person with a disability 46 34 10 6 3 0 1 81 9 8202
2017 Person with a disability 36 29 10 14 11 0 0 65 25 518
2017 Not a person with a disability 44 35 10 7 4 0 1 79 10 7812
2014 Person with a disability 32 31 13 13 9 0 1 64 23 502
2014 Not a person with a disability 36 36 13 8 5 0 1 73 13 8383

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 36 13 9 5 0 0 73 14 829
2020 Not a person with a disability 43 39 10 6 2 0 0 82 8 10220
2019 Person with a disability 35 34 16 7 7 0 0 69 14 631
2019 Not a person with a disability 38 40 12 6 4 0 0 78 10 9944
2018 Person with a disability 30 38 14 10 8 0 0 68 18 528
2018 Not a person with a disability 35 41 12 7 4 0 0 76 11 8175
2017 Person with a disability 27 42 12 9 10 0 0 69 19 518
2017 Not a person with a disability 32 45 11 7 4 0 0 77 12 7826
2014 Person with a disability 27 40 13 11 9 0 0 67 20 503
2014 Not a person with a disability 29 45 13 9 5 0 0 74 14 8387

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 13 14 9 0 0 64 23 829
2020 Not a person with a disability 37 37 13 8 3 0 0 75 12 10231
2019 Person with a disability 27 29 17 15 12 1 0 56 27 633
2019 Not a person with a disability 30 38 16 10 6 0 0 68 16 9940
2018 Person with a disability 22 27 17 15 17 0 1 50 33 531
2018 Not a person with a disability 28 36 18 10 7 0 0 64 18 8195
2017 Person with a disability 20 29 12 20 20 0 0 49 39 520
2017 Not a person with a disability 27 36 17 12 8 0 0 63 20 7820
2014 Person with a disability 19 32 15 16 18 0 0 51 34 503
2014 Not a person with a disability 22 37 19 14 9 0 0 58 23 8385

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 39 12 13 5 0 0 70 18 825
2020 Not a person with a disability 40 41 10 7 2 0 0 81 9 10180
2019 Person with a disability 28 38 14 13 6 0 0 66 19 628
2019 Not a person with a disability 32 43 12 9 4 0 0 75 13 9910
2018 Person with a disability 25 33 17 13 12 0 1 58 25 530
2018 Not a person with a disability 30 42 13 10 5 0 0 72 15 8208
2017 Person with a disability 24 36 12 15 13 0 0 60 28 519
2017 Not a person with a disability 28 43 13 10 5 0 0 71 15 7825

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 38 11 4 3 0 0 81 7 822
2020 Not a person with a disability 51 36 8 3 1 0 0 88 5 10181
2019 Person with a disability 41 37 12 7 3 0 0 78 10 632
2019 Not a person with a disability 44 39 10 5 2 0 0 83 7 9900
2018 Person with a disability 41 38 10 5 5 1 0 80 10 529
2018 Not a person with a disability 42 42 9 4 2 0 0 85 6 8190
2017 Person with a disability 35 38 12 7 9 1 0 73 16 518
2017 Not a person with a disability 38 43 11 5 3 0 0 81 8 7819
2014 Person with a disability 35 40 12 6 7 0 0 75 13 502
2014 Not a person with a disability 36 43 12 5 3 1 0 79 8 8382

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 33 15 12 8 0 0 65 20 830
2020 Not a person with a disability 40 37 13 7 3 0 0 77 10 10212
2019 Person with a disability 29 32 15 12 11 1 0 61 24 632
2019 Not a person with a disability 33 38 14 9 5 0 0 71 14 9931
2018 Person with a disability 24 29 16 15 16 0 0 53 31 531
2018 Not a person with a disability 31 39 15 9 6 0 0 70 15 8175
2017 Person with a disability 19 32 13 15 21 0 0 51 36 519
2017 Not a person with a disability 29 37 15 10 8 0 0 67 18 7815

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 28 13 4 2 0 0 81 6 825
2020 Not a person with a disability 55 32 8 3 1 0 0 88 4 10180
2019 Person with a disability 53 29 10 5 3 0 0 82 8 627
2019 Not a person with a disability 51 34 10 3 2 0 0 85 5 9894
2018 Person with a disability 50 32 10 5 4 0 0 82 9 530
2018 Not a person with a disability 49 36 10 4 2 0 0 85 5 8150
2017 Person with a disability 48 33 10 4 5 0 0 81 9 518
2017 Not a person with a disability 50 36 9 3 2 0 0 86 5 7810
2014 Person with a disability 59 26 7 4 3 0 0 85 7 503
2014 Not a person with a disability 57 31 8 3 1 0 0 88 4 8382

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 35 13 13 8 0 0 67 20 827
2020 Not a person with a disability 37 36 13 8 4 0 0 74 12 10187
2019 Person with a disability 29 31 15 13 11 0 0 61 24 632
2019 Not a person with a disability 32 37 15 9 6 0 0 69 15 9903
2018 Person with a disability 22 34 16 12 15 0 0 56 28 529
2018 Not a person with a disability 29 39 15 10 6 0 0 69 17 8157
2017 Person with a disability 23 30 14 15 18 0 0 53 33 518
2017 Not a person with a disability 28 39 15 11 6 0 1 68 17 7802
2014 Person with a disability 18 39 13 15 15 0 0 57 29 502
2014 Not a person with a disability 22 41 15 14 9 0 0 63 22 8383

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 17 11 8 0 0 64 19 827
2020 Not a person with a disability 42 33 14 7 3 0 0 76 10 10207
2019 Person with a disability 33 29 16 12 10 0 0 62 22 631
2019 Not a person with a disability 37 35 16 8 5 0 0 72 12 9926
2018 Person with a disability 27 30 17 13 13 0 1 57 26 529
2018 Not a person with a disability 34 35 16 9 5 0 0 70 14 8160
2017 Person with a disability 23 33 15 15 13 1 0 57 28 517
2017 Not a person with a disability 33 35 15 10 5 0 0 69 15 7806
2014 Person with a disability 23 32 18 14 13 0 0 55 27 503
2014 Not a person with a disability 27 38 16 11 7 0 0 66 18 8385

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 34 16 11 5 0 0 68 16 820
2020 Not a person with a disability 41 40 10 6 2 0 0 81 8 10132
2019 Person with a disability 31 35 15 12 8 1 0 66 19 625
2019 Not a person with a disability 35 41 12 8 3 0 0 77 11 9818
2018 Person with a disability 26 31 18 12 13 0 0 57 25 530
2018 Not a person with a disability 32 37 15 10 5 0 0 70 15 8165
2017 Person with a disability 25 32 14 16 13 0 0 56 29 517
2017 Not a person with a disability 32 39 14 10 5 0 0 71 15 7804
2014 Person with a disability 24 34 18 12 11 0 0 58 24 503
2014 Not a person with a disability 28 40 15 10 6 0 0 69 16 8381

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 36 12 6 5 0 0 77 11 830
2020 Not a person with a disability 49 36 8 4 2 0 0 86 6 10229
2019 Person with a disability 42 35 11 7 5 0 0 77 12 632
2019 Not a person with a disability 44 38 10 5 3 0 0 83 7 9950
2018 Person with a disability 35 36 14 7 6 0 0 72 14 532
2018 Not a person with a disability 41 40 11 5 3 0 0 81 8 8191
2017 Person with a disability 34 39 9 10 7 0 0 73 18 517
2017 Not a person with a disability 40 40 11 6 3 0 0 80 9 7792
2014 Person with a disability 34 37 13 8 7 0 0 72 15 502
2014 Not a person with a disability 37 42 12 6 3 0 0 79 9 8376

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 33 17 10 6 0 0 67 16 826
2020 Not a person with a disability 41 32 16 7 4 0 1 73 11 10192
2019 Person with a disability 34 32 17 9 6 0 1 67 16 630
2019 Not a person with a disability 40 33 16 6 4 0 1 74 10 9913
2018 Person with a disability 34 31 17 10 6 0 3 67 16 532
2018 Not a person with a disability 37 32 17 8 5 0 1 71 13 8226
2017 Person with a disability 28 34 19 9 8 1 1 64 17 520
2017 Not a person with a disability 36 35 15 8 4 0 1 72 12 7823
2014 Person with a disability 34 30 21 9 6 0 1 64 14 503
2014 Not a person with a disability 38 34 16 7 4 0 1 73 11 8389

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 21 37 19 8 1 1 27 36 827
2020 Not a person with a disability 8 23 35 22 10 1 1 33 31 10216
2019 Person with a disability 14 28 32 16 8 1 1 24 43 630
2019 Not a person with a disability 10 26 34 18 9 1 1 27 38 9940
2018 Person with a disability 18 27 32 14 7 1 2 21 46 531
2018 Not a person with a disability 11 27 35 17 7 1 2 25 39 8197
2017 Person with a disability 22 29 31 11 4 1 3 15 52 514
2017 Not a person with a disability 12 26 35 16 7 1 3 24 40 7791
2014 Person with a disability 17 27 35 13 5 1 2 19 46 503
2014 Not a person with a disability 11 30 35 15 6 1 2 21 42 8372

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 14 26 27 16 5 2 46 26 821
2020 Not a person with a disability 5 13 25 32 21 3 2 56 18 10183
2019 Person with a disability 16 22 26 19 13 2 2 33 40 632
2019 Not a person with a disability 10 19 28 23 15 3 2 40 31 9906
2018 Person with a disability 20 23 23 20 11 2 1 32 44 531
2018 Not a person with a disability 12 21 30 21 12 3 2 35 34 8164
2017 Person with a disability 19 25 26 16 7 3 4 24 47 515
2017 Not a person with a disability 12 21 30 19 11 3 4 33 35 7772
2014 Person with a disability 19 22 29 18 8 2 2 27 43 501
2014 Not a person with a disability 11 22 31 21 9 3 3 32 36 8366

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 18 31 20 11 3 2 33 34 824
2020 Not a person with a disability 11 20 30 21 13 3 3 36 32 10189
2019 Person with a disability 18 20 28 17 11 2 3 29 41 630
2019 Not a person with a disability 14 23 30 18 10 2 3 30 39 9905
2018 Person with a disability 20 24 27 14 9 2 4 24 47 529
2018 Not a person with a disability 16 26 29 15 8 2 4 25 44 8170
2017 Person with a disability 24 23 27 14 5 2 5 21 50 514
2017 Not a person with a disability 17 26 29 13 7 2 5 22 46 7780
2014 Person with a disability 25 25 23 16 5 2 3 23 53 503
2014 Not a person with a disability 21 27 27 12 6 2 4 20 51 8367

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 16 27 28 17 2 2 46 25 820
2020 Not a person with a disability 6 15 30 29 17 1 1 47 22 10176
2019 Person with a disability 11 17 33 22 14 1 2 37 28 629
2019 Not a person with a disability 8 17 31 26 15 1 2 42 26 9884
2018 Person with a disability 13 19 28 23 13 1 2 38 33 526
2018 Not a person with a disability 9 18 33 24 12 1 2 37 28 8152
2017 Person with a disability 15 24 30 18 8 0 4 28 41 516
2017 Not a person with a disability 10 19 33 22 11 1 3 34 31 7759
2014 Person with a disability 14 21 32 22 7 1 3 30 37 500
2014 Not a person with a disability 10 21 35 21 9 1 3 31 33 8355

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 20 27 19 16 3 3 37 34 823
2020 Not a person with a disability 9 17 27 25 19 1 2 45 27 10186
2019 Person with a disability 19 21 27 16 13 2 2 30 42 630
2019 Not a person with a disability 11 20 27 22 15 2 3 40 33 9909
2018 Person with a disability 22 25 26 13 10 1 3 24 49 531
2018 Not a person with a disability 14 23 29 18 11 1 3 30 40 8194
2017 Person with a disability 25 25 25 13 7 1 5 21 53 514
2017 Not a person with a disability 17 23 27 17 10 2 4 29 43 7770
2014 Person with a disability 26 24 23 16 7 1 3 24 53 500
2014 Not a person with a disability 20 27 27 14 8 1 3 23 49 8370

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 15 21 23 18 7 5 47 30 818
2020 Not a person with a disability 6 14 23 28 22 5 3 53 21 10171
2019 Person with a disability 18 21 23 18 13 5 3 33 42 630
2019 Not a person with a disability 12 19 25 21 16 4 3 40 33 9880
2018 Person with a disability 20 21 26 17 10 3 3 29 43 527
2018 Not a person with a disability 13 21 27 21 12 3 3 35 36 8167
2017 Person with a disability 21 20 23 19 9 3 5 30 45 515
2017 Not a person with a disability 14 20 26 20 12 4 5 35 37 7792
2014 Person with a disability 14 22 26 17 11 4 5 31 40 503
2014 Not a person with a disability 11 19 27 23 13 3 5 38 32 8367

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 22 30 19 11 3 1 31 39 821
2020 Not a person with a disability 10 20 32 21 14 2 2 36 31 10189
2019 Person with a disability 18 25 30 12 11 2 1 24 44 629
2019 Not a person with a disability 13 23 31 18 11 2 2 30 37 9917
2018 Person with a disability 23 24 27 13 8 2 3 22 49 531
2018 Not a person with a disability 16 25 32 15 7 2 2 24 43 8188
2017 Person with a disability 26 29 27 10 5 2 2 15 57 517
2017 Not a person with a disability 16 25 32 13 7 2 4 22 44 7787
2014 Person with a disability 24 24 30 12 5 3 2 18 51 502
2014 Not a person with a disability 18 25 33 12 7 2 3 20 45 8376

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 26 36 16 8 0 1 24 39 826
2020 Not a person with a disability 7 19 37 24 12 1 1 36 27 10205
2019 Person with a disability 16 26 33 15 9 1 1 24 42 633
2019 Not a person with a disability 11 21 33 22 12 1 1 34 32 9931
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 25 20 8 7 9 6 59 18 829
2020 Not a person with a disability 32 31 16 6 3 7 5 72 10 10225
2019 Person with a disability 27 27 16 10 8 7 4 61 21 631
2019 Not a person with a disability 31 31 16 7 5 6 4 69 13 9936
2018 Person with a disability 19 31 19 10 12 5 4 55 25 529
2018 Not a person with a disability 24 34 17 9 6 6 3 64 16 8189
2017 Person with a disability 19 28 17 12 16 5 4 52 30 517
2017 Not a person with a disability 28 32 16 8 6 6 5 66 16 7813
2014 Person with a disability 28 29 13 12 13 2 2 60 26 503
2014 Not a person with a disability 28 34 16 9 6 4 3 67 16 8386

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 27 9 11 8 1 0 72 19 828
2020 Not a person with a disability 56 27 7 5 3 1 0 85 8 10209
2019 Person with a disability 41 27 10 10 8 2 0 70 19 627
2019 Not a person with a disability 51 30 9 6 4 1 0 81 10 9928
2018 Person with a disability 35 27 13 11 13 1 1 63 24 528
2018 Not a person with a disability 44 32 9 8 5 1 0 78 13 8181
2017 Person with a disability 33 31 10 11 13 2 0 64 25 516
2017 Not a person with a disability 46 32 9 7 5 1 0 79 12 7813
2014 Person with a disability 36 27 9 13 13 1 0 64 26 503
2014 Not a person with a disability 43 33 10 8 5 1 0 77 13 8387

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 31 7 7 4 0 0 82 11 826
2020 Not a person with a disability 61 29 5 3 1 0 0 90 5 10178
2019 Person with a disability 46 34 7 8 5 1 0 80 12 631
2019 Not a person with a disability 53 33 6 5 2 0 0 86 7 9934
2018 Person with a disability 38 36 11 10 4 0 1 74 14 527
2018 Not a person with a disability 48 37 7 5 2 0 0 85 8 8172
2017 Person with a disability 39 35 9 10 7 0 0 74 17 517
2017 Not a person with a disability 44 39 8 6 3 0 0 84 8 7814
2014 Person with a disability 39 38 10 7 6 0 0 77 13 503
2014 Not a person with a disability 41 42 8 6 3 0 0 83 8 8385

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 31 12 9 4 3 0 74 14 824
2020 Not a person with a disability 50 34 10 3 1 2 0 86 4 10153
2019 Person with a disability 37 33 14 8 5 2 0 72 13 631
2019 Not a person with a disability 45 37 11 4 2 1 1 83 6 9944
2018 Person with a disability 29 35 18 10 7 1 1 65 17 527
2018 Not a person with a disability 40 41 12 4 2 1 0 81 7 8192

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 22 13 5 6 6 4 74 12 825
2020 Not a person with a disability 52 23 11 3 2 6 4 83 6 10221
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 23 16 6 4 2 4 73 10 828
2020 Not a person with a disability 51 25 13 3 2 1 5 81 5 10211
2019 Person with a disability 42 24 15 6 6 3 5 71 12 632
2019 Not a person with a disability 46 27 15 4 2 1 5 78 7 9962

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 27 12 10 7 1 1 71 17 827
2020 Not a person with a disability 50 30 11 5 3 0 1 81 8 10215
2019 Person with a disability 37 29 12 11 10 1 1 67 21 630
2019 Not a person with a disability 42 32 13 8 4 1 1 75 12 9945
2018 Person with a disability 30 33 15 10 11 0 1 64 21 526
2018 Not a person with a disability 38 35 12 8 5 1 1 75 13 8184
2017 Person with a disability 30 32 14 11 12 1 1 63 23 516
2017 Not a person with a disability 37 37 12 8 5 1 1 75 13 7826
2014 Person with a disability 36 34 10 11 8 1 0 70 20 503
2014 Not a person with a disability 37 38 12 8 5 1 0 75 12 8385

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 23 13 8 6 3 2 73 14 827
2020 Not a person with a disability 55 23 12 4 3 2 2 81 7 10203

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 27 11 8 6 1 1 75 14 828
2020 Not a person with a disability 54 29 9 5 2 0 0 84 7 10210
2019 Person with a disability 41 28 13 8 8 2 0 70 17 633
2019 Not a person with a disability 47 32 10 6 3 1 1 80 9 9908
2018 Person with a disability 35 33 12 7 11 2 1 69 18 525
2018 Not a person with a disability 44 33 11 7 4 1 0 78 11 8156
2017 Person with a disability 35 29 12 12 11 2 1 65 23 519
2017 Not a person with a disability 43 35 9 7 4 1 0 79 12 7821
2014 Person with a disability 35 33 12 11 7 1 0 69 19 502
2014 Not a person with a disability 40 35 11 8 4 0 0 76 13 8385

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 829
2020 Not a person with a disability 41 59 10237

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 16 9 3 3 5 7 83 7 829
2020 Not a person with a disability 61 18 7 2 1 4 7 89 3 10232

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 24 9 7 5 0 0 78 12 830
2020 Not a person with a disability 63 24 7 4 2 0 0 87 6 10236
2019 Person with a disability 49 26 10 8 7 1 0 75 15 633
2019 Not a person with a disability 54 28 9 5 3 0 0 83 8 9949
2018 Person with a disability 39 30 13 9 8 1 1 70 17 527
2018 Not a person with a disability 48 29 11 6 5 0 0 78 10 8178
2017 Person with a disability 42 25 12 11 8 1 1 68 20 518
2017 Not a person with a disability 52 28 10 5 5 0 0 80 10 7801
2014 Person with a disability 43 30 11 8 8 0 0 73 16 501
2014 Not a person with a disability 47 32 11 6 4 1 0 79 10 8380
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 24 14 9 5 10 1 69 16 829
2020 Not a person with a disability 44 29 12 4 2 8 0 80 7 10235
2019 Person with a disability 30 27 14 10 8 10 1 64 20 631
2019 Not a person with a disability 34 32 16 7 4 7 0 72 11 9935
2018 Person with a disability 23 28 20 10 11 8 0 56 22 532
2018 Not a person with a disability 29 34 17 7 5 8 0 68 14 8215
2017 Person with a disability 20 27 16 13 13 11 0 52 29 519
2017 Not a person with a disability 26 35 17 8 5 8 0 67 15 7821
2014 Person with a disability 22 31 18 11 9 9 0 58 22 501
2014 Not a person with a disability 24 36 17 8 5 10 0 67 14 8383

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 28 15 11 8 3 1 65 19 828
2020 Not a person with a disability 41 32 14 6 4 3 0 76 10 10211
2019 Person with a disability 27 28 16 14 11 3 1 57 26 630
2019 Not a person with a disability 31 32 18 10 6 3 0 65 16 9906
2018 Person with a disability 20 29 20 12 16 3 0 51 29 529
2018 Not a person with a disability 26 33 18 12 7 3 0 61 20 8193
2017 Person with a disability 17 26 19 18 18 3 0 44 37 515
2017 Not a person with a disability 23 34 19 12 9 3 0 58 22 7823
2014 Person with a disability 16 29 21 16 15 3 0 47 32 501
2014 Not a person with a disability 20 34 21 13 9 3 0 55 22 8384

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 28 19 12 8 7 0 57 22 831
2020 Not a person with a disability 32 34 17 8 4 5 0 69 13 10201
2019 Person with a disability 19 26 19 15 13 7 1 49 30 629
2019 Not a person with a disability 23 31 22 12 6 6 0 57 19 9910
2018 Person with a disability 14 21 24 17 17 7 0 38 36 527
2018 Not a person with a disability 19 30 22 15 8 6 0 52 24 8198
2017 Person with a disability 11 24 21 19 19 6 0 37 40 517
2017 Not a person with a disability 17 30 22 15 10 6 0 50 27 7815
2014 Person with a disability 13 24 22 20 15 5 0 39 37 502
2014 Not a person with a disability 13 30 25 16 10 6 0 46 28 8380

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 33 16 13 10 4 0 60 24 830
2020 Not a person with a disability 31 37 15 10 5 2 0 70 15 10226
2019 Person with a disability 16 30 18 16 14 5 1 48 32 631
2019 Not a person with a disability 22 34 19 15 7 3 0 58 23 9913
2018 Person with a disability 14 29 19 18 17 3 0 44 36 527
2018 Not a person with a disability 19 33 20 16 9 3 0 54 26 8207
2017 Person with a disability 13 28 15 20 20 4 0 42 42 518
2017 Not a person with a disability 18 35 19 15 10 3 0 54 26 7809
2014 Person with a disability 13 25 21 20 17 3 0 40 38 502
2014 Not a person with a disability 15 35 21 16 11 3 0 51 28 8377

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 23 10 4 2 6 2 83 6 830
2020 Not a person with a disability 59 20 9 3 1 4 2 85 5 10234
2019 Person with a disability 51 22 10 4 3 8 1 80 8 633
2019 Not a person with a disability 55 22 10 3 2 6 2 83 6 9959
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 42 16 8 5 2 0 70 13 830
2020 Not a person with a disability 33 43 15 6 1 1 0 78 7 10222
2019 Person with a disability 24 39 18 11 6 2 0 65 17 631
2019 Not a person with a disability 27 44 17 8 3 1 0 72 10 9943
2018 Person with a disability 21 40 19 11 8 1 0 61 19 529
2018 Not a person with a disability 23 44 19 9 4 1 0 68 13 8191
2017 Person with a disability 19 35 20 14 9 2 0 56 23 519
2017 Not a person with a disability 23 43 18 9 4 2 0 68 13 7813
2014 Person with a disability 19 41 17 14 7 1 1 61 21 503
2014 Not a person with a disability 23 43 19 9 4 2 0 68 13 8390

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 36 18 14 9 2 0 58 24 826
2020 Not a person with a disability 26 40 18 11 4 2 0 67 15 10167
2019 Person with a disability 14 30 21 18 13 4 0 46 32 629
2019 Not a person with a disability 18 35 21 16 7 3 0 55 24 9911

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 31 12 13 7 3 1 67 20 828
2020 Not a person with a disability 37 36 12 7 3 3 1 77 10 10211
2019 Person with a disability 30 32 14 11 8 3 1 65 20 632
2019 Not a person with a disability 33 38 14 8 4 2 1 74 12 9933
2018 Person with a disability 30 32 14 12 10 1 0 63 22 532
2018 Not a person with a disability 31 40 14 8 4 2 1 74 12 8194
2017 Person with a disability 33 37 9 11 8 3 0 72 19 517
2017 Not a person with a disability 33 39 12 8 4 3 1 75 13 7795
2014 Person with a disability 37 34 12 8 6 1 1 72 15 501
2014 Not a person with a disability 37 40 11 6 3 3 1 80 9 8383

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 32 17 9 5 2 0 68 14 824
2020 Not a person with a disability 40 38 15 3 1 2 0 79 5 10193
2019 Person with a disability 29 34 19 9 7 2 0 65 16 631
2019 Not a person with a disability 33 39 18 5 3 2 0 73 8 9918
2018 Person with a disability 25 34 22 9 9 1 0 60 19 527
2018 Not a person with a disability 30 40 19 6 3 2 0 71 9 8178

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 22 17 13 17 9 2 47 34 828
2020 Not a person with a disability 27 26 18 9 6 10 3 61 18 10198
2019 Person with a disability 16 20 17 17 19 9 2 41 40 628
2019 Not a person with a disability 22 26 21 11 9 9 3 54 22 9940
2018 Person with a disability 15 18 18 17 23 7 2 37 43 532
2018 Not a person with a disability 19 27 21 13 10 9 2 51 25 8195
2017 Person with a disability 12 21 12 18 29 7 2 36 51 516
2017 Not a person with a disability 17 25 20 13 12 11 4 48 29 7804
2014 Person with a disability 14 21 14 17 25 6 2 39 45 502
2014 Not a person with a disability 14 25 20 15 12 11 2 45 32 8375

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 30 19 13 10 3 0 57 23 829
2020 Not a person with a disability 34 35 16 8 4 2 0 70 13 10194
2019 Person with a disability 20 30 18 14 13 4 0 53 29 630
2019 Not a person with a disability 29 35 18 10 6 2 0 65 17 9925
2018 Person with a disability 18 29 18 16 17 2 1 48 34 530
2018 Not a person with a disability 24 36 19 11 8 2 0 61 19 8185
2017 Person with a disability 20 23 16 19 18 3 1 44 38 518
2017 Not a person with a disability 27 35 16 11 7 3 0 64 19 7807
2014 Person with a disability 16 26 16 17 21 2 1 44 39 502
2014 Not a person with a disability 20 33 18 16 11 2 0 54 27 8375

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 23 15 15 20 4 3 46 38 831
2020 Not a person with a disability 30 31 15 11 8 3 2 64 20 10233
2019 Person with a disability 17 21 17 17 23 3 3 40 42 633
2019 Not a person with a disability 27 32 15 12 10 2 2 61 23 9953
2018 Person with a disability 16 19 13 18 30 2 2 36 50 530
2018 Not a person with a disability 23 31 16 13 12 2 2 57 26 8187
2017 Person with a disability 15 18 15 19 29 2 2 34 50 517
2017 Not a person with a disability 23 30 15 14 13 3 3 56 28 7819
2014 Person with a disability 12 17 14 21 31 2 4 31 55 502
2014 Not a person with a disability 15 27 17 17 19 3 2 44 38 8384

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 22 18 6 5 1 6 69 12 830
2020 Not a person with a disability 54 22 12 5 3 1 4 80 8 10233
2019 Person with a disability 42 24 13 8 7 2 4 70 16 630
2019 Not a person with a disability 56 22 11 4 2 1 4 82 7 9950

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 16 7 6 1 4 69 14 826
2020 Not a person with a disability 53 23 12 5 2 1 3 80 8 10223
2019 Person with a disability 40 21 19 7 7 2 4 65 14 628
2019 Not a person with a disability 50 22 14 5 4 1 3 76 9 9917

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 13 9 5 5 4 4 80 11 828
2020 Not a person with a disability 79 8 4 2 2 3 4 93 3 10189
2019 Person with a disability 56 13 9 5 8 5 4 76 15 628
2019 Not a person with a disability 76 8 5 2 2 3 4 90 5 9906

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 21 9 5 6 2 5 79 12 828
2020 Not a person with a disability 79 9 3 1 0 2 7 95 1 10201
2019 Person with a disability 49 17 11 8 7 3 5 71 16 628
2019 Not a person with a disability 80 6 3 1 0 2 9 96 1 9890

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 37 19 13 6 4 0 60 21 827
2020 Not a person with a disability 28 41 18 6 3 5 1 72 9 10204
2019 Person with a disability 18 34 22 13 9 4 1 55 23 631
2019 Not a person with a disability 23 40 20 8 3 5 1 66 12 9945
2018 Person with a disability 14 30 26 14 13 3 0 46 27 531
2018 Not a person with a disability 22 37 22 8 5 4 0 62 14 8200
2017 Person with a disability 15 28 22 15 15 5 0 45 31 516
2017 Not a person with a disability 21 37 22 9 6 5 0 61 16 7815

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 35 12 10 6 2 0 72 16 830
2020 Not a person with a disability 45 37 11 4 2 2 0 84 5 10187
2019 Person with a disability 29 37 16 10 5 1 0 67 16 630
2019 Not a person with a disability 40 39 12 5 2 2 0 81 7 9905
2018 Person with a disability 34 33 17 9 7 1 0 68 16 528
2018 Not a person with a disability 43 39 11 3 2 2 0 83 5 8187
2017 Person with a disability 31 36 14 10 7 2 0 68 17 515
2017 Not a person with a disability 40 41 11 4 2 2 0 83 6 7813
2014 Person with a disability 32 36 15 10 5 1 0 69 16 502
2014 Not a person with a disability 38 40 13 4 2 3 0 80 7 8383

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 31 14 6 5 4 0 74 11 827
2020 Not a person with a disability 48 34 11 2 1 4 1 85 4 10199
2019 Person with a disability 34 36 17 6 4 2 1 73 10 629
2019 Not a person with a disability 46 35 12 3 1 3 0 83 4 9915
2018 Person with a disability 34 32 19 4 7 2 0 68 12 529
2018 Not a person with a disability 43 37 12 3 2 4 0 83 4 8187
2017 Person with a disability 33 33 16 7 6 5 0 70 13 517
2017 Not a person with a disability 39 37 14 3 2 4 1 80 5 7813
2014 Person with a disability 36 35 14 7 4 3 1 74 12 501
2014 Not a person with a disability 40 38 13 3 2 5 1 82 5 8381

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 16 6 4 6 1 73 10 826
2020 Not a person with a disability 43 32 14 3 1 6 1 81 5 10224

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 30 12 6 6 4 2 74 13 828
2020 Not a person with a disability 49 30 10 3 2 4 2 84 6 10204

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 31 11 7 4 0 0 79 11 829
2020 Not a person with a disability 61 30 6 2 1 0 0 91 3 10210
2019 Person with a disability 40 35 11 9 5 0 0 75 14 631
2019 Not a person with a disability 52 35 8 3 2 0 0 87 5 9943
2018 Person with a disability 36 34 15 8 7 0 0 70 15 530
2018 Not a person with a disability 48 37 9 3 2 0 0 85 5 8176
2017 Person with a disability 33 36 13 11 7 0 0 68 18 516
2017 Not a person with a disability 44 40 9 4 3 0 0 84 7 7816
2014 Person with a disability 34 35 16 9 6 0 0 69 15 501
2014 Not a person with a disability 43 40 11 4 2 0 0 83 7 8377

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 28 16 9 6 1 0 68 16 826
2020 Not a person with a disability 50 31 12 4 2 1 0 81 7 10196
2019 Person with a disability 30 29 19 10 9 1 0 61 20 630
2019 Not a person with a disability 41 33 15 7 4 1 0 74 11 9937
2018 Person with a disability 26 29 18 12 14 1 0 56 26 530
2018 Not a person with a disability 36 34 17 8 5 1 0 70 13 8180
2017 Person with a disability 24 26 20 13 15 1 0 51 29 516
2017 Not a person with a disability 32 34 18 9 6 1 0 67 15 7807
2014 Person with a disability 20 31 18 15 15 1 0 52 30 503
2014 Not a person with a disability 24 39 20 10 7 1 0 63 17 8381

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 32 14 10 6 0 0 70 15 824
2020 Not a person with a disability 49 33 11 4 2 0 0 82 7 10153
2019 Person with a disability 30 32 16 12 8 1 0 63 21 628
2019 Not a person with a disability 40 35 14 7 4 0 0 75 11 9911
2018 Person with a disability 23 34 18 13 12 0 0 57 25 525
2018 Not a person with a disability 34 37 16 8 5 0 0 71 13 8167
2017 Person with a disability 21 30 18 17 13 0 0 51 31 517
2017 Not a person with a disability 31 37 16 9 5 0 0 69 15 7812
2014 Person with a disability 21 32 19 16 11 0 0 53 27 503
2014 Not a person with a disability 24 40 19 10 6 0 0 65 16 8379

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 20 20 11 10 4 1 56 22 830
2020 Not a person with a disability 42 26 17 8 4 3 1 70 12 10196
2019 Person with a disability 28 21 19 14 14 4 1 51 29 630
2019 Not a person with a disability 35 26 19 10 7 3 1 63 18 9951
2018 Person with a disability 22 24 21 15 16 2 0 47 32 530
2018 Not a person with a disability 31 26 21 11 8 3 1 59 19 8191
2017 Person with a disability 21 22 18 14 20 3 1 45 36 517
2017 Not a person with a disability 29 27 20 11 8 4 1 59 20 7820
2014 Person with a disability 23 25 14 15 18 3 2 50 35 503
2014 Not a person with a disability 25 27 21 13 9 5 1 55 23 8382
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 28 36 36 830
2020 Not a person with a disability 22 44 33 10238
2019 Person with a disability 32 31 36 633
2019 Not a person with a disability 26 39 34 9964
2018 Person with a disability 35 28 37 532
2018 Not a person with a disability 27 40 34 8222
2017 Person with a disability 33 32 35 518
2017 Not a person with a disability 27 41 32 7821
2014 Person with a disability 34 34 32 503
2014 Not a person with a disability 28 38 33 8382

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 14 26 39 5 7 9 234
2020 Not a person with a disability 15 40 31 2 6 6 2289
2019 Person with a disability 16 28 37 4 10 6 203
2019 Not a person with a disability 14 34 34 3 10 5 2630
2018 Person with a disability 19 21 36 4 7 14 186
2018 Not a person with a disability 16 32 36 4 5 6 2193
2017 Person with a disability 19 18 42 8 7 6 174
2017 Not a person with a disability 19 29 34 5 8 6 2143
2014 Person with a disability 23 16 38 12 9999 10 174
2014 Not a person with a disability 21 28 33 7 9999 11 2407
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 827
2020 Not a person with a disability 7 93 10226
2019 Person with a disability 25 75 632
2019 Not a person with a disability 10 90 9948
2018 Person with a disability 29 71 531
2018 Not a person with a disability 12 88 8215

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 165
2020 Not a person with a disability 46 54 720
2019 Person with a disability 44 56 158
2019 Not a person with a disability 45 55 1003
2018 Person with a disability 40 60 150
2018 Not a person with a disability 51 49 962

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 66 34 165
2020 Not a person with a disability 58 42 720
2019 Person with a disability 73 27 158
2019 Not a person with a disability 62 38 1003
2018 Person with a disability 71 29 150
2018 Not a person with a disability 57 43 962

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 165
2020 Not a person with a disability 8 92 720
2019 Person with a disability 5 95 158
2019 Not a person with a disability 7 93 1003
2018 Person with a disability 8 92 150
2018 Not a person with a disability 7 93 962

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 165
2020 Not a person with a disability 9 91 720
2019 Person with a disability 10 90 158
2019 Not a person with a disability 7 93 1003
2018 Person with a disability 10 90 150
2018 Not a person with a disability 7 93 962

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 165
2020 Not a person with a disability 4 96 720
2019 Person with a disability 4 96 158
2019 Not a person with a disability 3 97 1003

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 165
2020 Not a person with a disability 5 95 720
2019 Person with a disability 6 94 158
2019 Not a person with a disability 4 96 1003
2018 Person with a disability 8 92 150
2018 Not a person with a disability 4 96 962

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 165
2020 Not a person with a disability 33 67 720
2019 Person with a disability 41 59 156
2019 Not a person with a disability 35 65 992
2018 Person with a disability 47 53 151
2018 Not a person with a disability 37 63 959

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 165
2020 Not a person with a disability 40 60 720
2019 Person with a disability 54 46 156
2019 Not a person with a disability 43 57 992
2018 Person with a disability 44 56 151
2018 Not a person with a disability 40 60 959

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 165
2020 Not a person with a disability 43 57 720
2019 Person with a disability 63 37 156
2019 Not a person with a disability 44 56 992
2018 Person with a disability 50 50 151
2018 Not a person with a disability 46 54 959

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 165
2020 Not a person with a disability 41 59 720
2019 Person with a disability 48 52 156
2019 Not a person with a disability 42 58 992
2018 Person with a disability 46 54 151
2018 Not a person with a disability 42 58 959

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 165
2020 Not a person with a disability 32 68 720
2019 Person with a disability 49 51 156
2019 Not a person with a disability 30 70 992
2018 Person with a disability 37 63 151
2018 Not a person with a disability 30 70 959

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 165
2020 Not a person with a disability 56 44 720
2019 Person with a disability 54 46 156
2019 Not a person with a disability 54 46 992
2018 Person with a disability 51 49 151
2018 Not a person with a disability 55 45 959

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 37 63 165
2020 Not a person with a disability 33 67 720
2019 Person with a disability 34 66 156
2019 Not a person with a disability 33 67 992
2018 Person with a disability 40 60 151
2018 Not a person with a disability 31 69 959

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 4 96 151
2018 Not a person with a disability 1 99 959

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 165
2020 Not a person with a disability 6 94 720
2019 Person with a disability 4 96 156
2019 Not a person with a disability 8 92 992
2018 Person with a disability 5 95 151
2018 Not a person with a disability 8 92 959

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 165
2020 Not a person with a disability 10 90 720
2019 Person with a disability 12 88 156
2019 Not a person with a disability 11 89 992
2018 Person with a disability 13 87 151
2018 Not a person with a disability 9 91 959

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 165
2020 Not a person with a disability 47 53 720
2019 Person with a disability 61 39 156
2019 Not a person with a disability 46 54 992
2018 Person with a disability 56 44 151
2018 Not a person with a disability 45 55 959

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 165
2020 Not a person with a disability 21 79 720
2019 Person with a disability 20 80 156
2019 Not a person with a disability 22 78 992
2018 Person with a disability 28 72 151
2018 Not a person with a disability 21 79 959

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 165
2020 Not a person with a disability 12 88 720
2019 Person with a disability 24 76 156
2019 Not a person with a disability 13 87 992
2018 Person with a disability 22 78 151
2018 Not a person with a disability 15 85 959

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 165
2020 Not a person with a disability 56 44 720
2019 Person with a disability 59 41 154
2019 Not a person with a disability 54 46 987
2018 Person with a disability 53 47 151
2018 Not a person with a disability 56 44 962

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 165
2020 Not a person with a disability 28 72 720
2019 Person with a disability 32 68 154
2019 Not a person with a disability 26 74 987
2018 Person with a disability 26 74 151
2018 Not a person with a disability 25 75 962

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 165
2020 Not a person with a disability 10 90 720
2019 Person with a disability 16 84 154
2019 Not a person with a disability 10 90 987
2018 Person with a disability 15 85 151
2018 Not a person with a disability 9 91 962

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 165
2020 Not a person with a disability 15 85 720
2019 Person with a disability 22 78 154
2019 Not a person with a disability 15 85 987
2018 Person with a disability 27 73 151
2018 Not a person with a disability 15 85 962

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 165
2020 Not a person with a disability 7 93 720
2019 Person with a disability 9 91 154
2019 Not a person with a disability 8 92 987
2018 Person with a disability 6 94 151
2018 Not a person with a disability 9 91 962

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 165
2020 Not a person with a disability 4 96 720
2019 Person with a disability 9 91 154
2019 Not a person with a disability 4 96 987
2018 Person with a disability 12 88 151
2018 Not a person with a disability 5 95 962

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 165
2020 Not a person with a disability 14 86 720
2019 Person with a disability 13 87 154
2019 Not a person with a disability 14 86 987
2018 Person with a disability 11 89 151
2018 Not a person with a disability 14 86 962

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 165
2020 Not a person with a disability 11 89 720
2019 Person with a disability 21 79 154
2019 Not a person with a disability 13 87 987
2018 Person with a disability 22 78 151
2018 Not a person with a disability 10 90 962

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 165
2020 Not a person with a disability 25 75 720
2019 Person with a disability 21 79 154
2019 Not a person with a disability 25 75 987
2018 Person with a disability 18 82 151
2018 Not a person with a disability 26 74 962

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 155
2020 Not a person with a disability 14 86 691
2019 Person with a disability 12 88 140
2019 Not a person with a disability 11 89 941
2018 Person with a disability 12 88 136
2018 Not a person with a disability 14 86 917

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 155
2020 Not a person with a disability 18 82 691
2019 Person with a disability 14 86 140
2019 Not a person with a disability 20 80 941
2018 Person with a disability 15 85 136
2018 Not a person with a disability 23 77 917

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 155
2020 Not a person with a disability 9 91 691
2019 Person with a disability 9 91 140
2019 Not a person with a disability 10 90 941
2018 Person with a disability 6 94 136
2018 Not a person with a disability 11 89 917

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 155
2020 Not a person with a disability 9 91 691
2019 Person with a disability 7 93 140
2019 Not a person with a disability 7 93 941
2018 Person with a disability 4 96 136
2018 Not a person with a disability 8 92 917

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 155
2020 Not a person with a disability 14 86 691
2019 Person with a disability 8 92 140
2019 Not a person with a disability 11 89 941
2018 Person with a disability 9 91 136
2018 Not a person with a disability 10 90 917

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 155
2020 Not a person with a disability 9 91 691
2019 Person with a disability 9 91 140
2019 Not a person with a disability 10 90 941
2018 Person with a disability 15 85 136
2018 Not a person with a disability 11 89 917

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 155
2020 Not a person with a disability 14 86 691
2019 Person with a disability 24 76 140
2019 Not a person with a disability 15 85 941
2018 Person with a disability 12 88 136
2018 Not a person with a disability 14 86 917

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 155
2020 Not a person with a disability 14 86 691
2019 Person with a disability 18 82 140
2019 Not a person with a disability 15 85 941
2018 Person with a disability 17 83 136
2018 Not a person with a disability 13 87 917

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 155
2020 Not a person with a disability 14 86 691
2019 Person with a disability 17 83 140
2019 Not a person with a disability 12 88 941
2018 Person with a disability 18 82 136
2018 Not a person with a disability 12 88 917

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 155
2020 Not a person with a disability 25 75 691
2019 Person with a disability 37 63 140
2019 Not a person with a disability 27 73 941
2018 Person with a disability 32 68 136
2018 Not a person with a disability 27 73 917

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 155
2020 Not a person with a disability 10 90 691
2019 Person with a disability 17 83 140
2019 Not a person with a disability 10 90 941
2018 Person with a disability 15 85 136
2018 Not a person with a disability 8 92 917

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 155
2020 Not a person with a disability 44 56 691
2019 Person with a disability 59 41 140
2019 Not a person with a disability 44 56 941
2018 Person with a disability 57 43 136
2018 Not a person with a disability 44 56 917

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 155
2020 Not a person with a disability 1 99 691

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 155
2020 Not a person with a disability 49 51 691
2019 Person with a disability 58 42 140
2019 Not a person with a disability 50 50 941
2018 Person with a disability 57 43 136
2018 Not a person with a disability 49 51 917

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 155
2020 Not a person with a disability 4 96 691
2019 Person with a disability 5 95 140
2019 Not a person with a disability 4 96 941
2018 Person with a disability 4 96 136
2018 Not a person with a disability 4 96 917

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 155
2020 Not a person with a disability 14 86 691
2019 Person with a disability 13 87 140
2019 Not a person with a disability 12 88 941
2018 Person with a disability 16 84 136
2018 Not a person with a disability 10 90 917

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 14 19 6 10 29 6 47 24 828
2020 Not a person with a disability 24 16 15 4 3 30 8 64 10 10228
2019 Person with a disability 17 14 20 10 12 20 7 42 30 632
2019 Not a person with a disability 20 17 18 6 4 26 9 57 15 9950
2018 Person with a disability 12 18 22 9 14 22 3 40 30 533
2018 Not a person with a disability 18 19 21 5 4 26 7 55 14 8210
2017 Person with a disability 11 16 18 10 16 25 4 37 37 517
2017 Not a person with a disability 16 20 18 5 5 27 9 55 16 7822
2014 Person with a disability 15 16 21 10 13 19 6 42 30 503
2014 Not a person with a disability 14 18 20 5 5 29 8 52 17 8385

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 26 17 7 7 10 1 65 15 829
2020 Not a person with a disability 40 29 14 3 2 11 1 79 6 10204
2019 Person with a disability 29 26 18 8 9 8 1 61 19 633
2019 Not a person with a disability 36 30 16 5 3 10 1 74 8 9942
2018 Person with a disability 22 29 20 9 11 8 0 56 22 532
2018 Not a person with a disability 31 34 17 5 3 10 1 72 9 8200
2017 Person with a disability 23 29 15 9 13 11 1 59 25 519
2017 Not a person with a disability 28 33 16 5 4 12 2 71 10 7807
2014 Person with a disability 24 24 22 7 10 11 1 56 19 503
2014 Not a person with a disability 24 32 19 5 4 14 1 66 11 8385
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 825
2020 Not a person with a disability 4 96 10219
2019 Person with a disability 20 80 629
2019 Not a person with a disability 5 95 9942
2018 Person with a disability 21 79 531
2018 Not a person with a disability 5 95 8204

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 134
2020 Not a person with a disability 37 63 416
2019 Person with a disability 33 67 126
2019 Not a person with a disability 31 69 517
2018 Person with a disability 36 64 109
2018 Not a person with a disability 32 68 392

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 79 21 134
2020 Not a person with a disability 72 28 416
2019 Person with a disability 83 17 126
2019 Not a person with a disability 75 25 517
2018 Person with a disability 75 25 109
2018 Not a person with a disability 79 21 392

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 134
2020 Not a person with a disability 4 96 416
2019 Person with a disability 5 95 126
2019 Not a person with a disability 5 95 517

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 134
2020 Not a person with a disability 0 100 416

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 134
2020 Not a person with a disability 11 89 416
2019 Person with a disability 11 89 126
2019 Not a person with a disability 8 92 517
2018 Person with a disability 11 89 109
2018 Not a person with a disability 7 93 392

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 4 96 126
2019 Not a person with a disability 4 96 517

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 134
2020 Not a person with a disability 10 90 416
2019 Person with a disability 9 91 126
2019 Not a person with a disability 10 90 517
2018 Person with a disability 14 86 109
2018 Not a person with a disability 9 91 392

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 134
2020 Not a person with a disability 30 70 416
2019 Person with a disability 11 89 122
2019 Not a person with a disability 25 75 507
2018 Person with a disability 8 92 109
2018 Not a person with a disability 18 82 392

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 134
2020 Not a person with a disability 24 76 416
2019 Person with a disability 7 93 122
2019 Not a person with a disability 20 80 507
2018 Person with a disability 8 92 109
2018 Not a person with a disability 18 82 392

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 134
2020 Not a person with a disability 19 81 416
2018 Person with a disability 6 94 109
2018 Not a person with a disability 11 89 392

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 122
2019 Not a person with a disability 5 95 507

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 134
2020 Not a person with a disability 28 72 416
2019 Person with a disability 30 70 122
2019 Not a person with a disability 32 68 507
2018 Person with a disability 22 78 109
2018 Not a person with a disability 31 69 392

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 134
2020 Not a person with a disability 24 76 416
2019 Person with a disability 11 89 122
2019 Not a person with a disability 24 76 507
2018 Person with a disability 12 88 109
2018 Not a person with a disability 25 75 392

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 5 95 122
2019 Not a person with a disability 2 98 507
2018 Person with a disability 4 96 109
2018 Not a person with a disability 2 98 392

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 134
2020 Not a person with a disability 8 92 416
2019 Person with a disability 6 94 122
2019 Not a person with a disability 4 96 507
2018 Person with a disability 5 95 109
2018 Not a person with a disability 7 93 392

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 134
2020 Not a person with a disability 17 83 416
2019 Person with a disability 9 91 122
2019 Not a person with a disability 12 88 507
2018 Person with a disability 12 88 109
2018 Not a person with a disability 12 88 392

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 58 42 134
2020 Not a person with a disability 3 97 416
2019 Person with a disability 64 36 122
2019 Not a person with a disability 2 98 507
2018 Person with a disability 64 36 109
2018 Not a person with a disability 3 97 392

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 134
2020 Not a person with a disability 21 79 416
2019 Person with a disability 19 81 122
2019 Not a person with a disability 29 71 507
2018 Person with a disability 20 80 109
2018 Not a person with a disability 28 72 392

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 134
2020 Not a person with a disability 27 73 416
2019 Person with a disability 38 62 122
2019 Not a person with a disability 26 74 502
2018 Person with a disability 42 58 108
2018 Not a person with a disability 31 69 392

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 134
2020 Not a person with a disability 14 86 416
2019 Person with a disability 19 81 122
2019 Not a person with a disability 11 89 502
2018 Person with a disability 25 75 108
2018 Not a person with a disability 12 88 392

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 134
2020 Not a person with a disability 4 96 416
2019 Person with a disability 16 84 122
2019 Not a person with a disability 5 95 502
2018 Person with a disability 14 86 108
2018 Not a person with a disability 7 93 392

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 134
2020 Not a person with a disability 11 89 416
2019 Person with a disability 26 74 122
2019 Not a person with a disability 11 89 502
2018 Person with a disability 24 76 108
2018 Not a person with a disability 12 88 392

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 134
2020 Not a person with a disability 5 95 416
2019 Person with a disability 6 94 122
2019 Not a person with a disability 2 98 502
2018 Person with a disability 6 94 108
2018 Not a person with a disability 5 95 392

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 134
2020 Not a person with a disability 3 97 416
2019 Person with a disability 5 95 122
2019 Not a person with a disability 2 98 502
2018 Person with a disability 11 89 108
2018 Not a person with a disability 4 96 392

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 134
2020 Not a person with a disability 11 89 416
2019 Person with a disability 19 81 122
2019 Not a person with a disability 8 92 502
2018 Person with a disability 12 88 108
2018 Not a person with a disability 12 88 392

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 134
2020 Not a person with a disability 9 91 416
2019 Person with a disability 21 79 122
2019 Not a person with a disability 10 90 502
2018 Person with a disability 18 82 108
2018 Not a person with a disability 7 93 392

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 134
2020 Not a person with a disability 50 50 416
2019 Person with a disability 34 66 122
2019 Not a person with a disability 53 47 502
2018 Person with a disability 35 65 108
2018 Not a person with a disability 49 51 392

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 97
2019 Not a person with a disability 6 94 449
2018 Person with a disability 5 95 97
2018 Not a person with a disability 5 95 377

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 124
2020 Not a person with a disability 15 85 403
2019 Person with a disability 9 91 97
2019 Not a person with a disability 17 83 449
2018 Person with a disability 5 95 97
2018 Not a person with a disability 14 86 377

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 124
2020 Not a person with a disability 5 95 403
2019 Person with a disability 5 95 97
2019 Not a person with a disability 4 96 449

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 124
2020 Not a person with a disability 5 95 403
2019 Person with a disability 11 89 97
2019 Not a person with a disability 4 96 449
2018 Person with a disability 9 91 97
2018 Not a person with a disability 5 95 377

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 124
2020 Not a person with a disability 10 90 403
2019 Person with a disability 8 92 97
2019 Not a person with a disability 14 86 449
2018 Person with a disability 9 91 97
2018 Not a person with a disability 9 91 377

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 124
2020 Not a person with a disability 13 87 403
2019 Person with a disability 15 85 97
2019 Not a person with a disability 14 86 449
2018 Person with a disability 13 87 97
2018 Not a person with a disability 11 89 377

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 124
2020 Not a person with a disability 10 90 403
2019 Person with a disability 12 88 97
2019 Not a person with a disability 9 91 449
2018 Person with a disability 15 85 97
2018 Not a person with a disability 12 88 377

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 124
2020 Not a person with a disability 24 76 403
2019 Person with a disability 34 66 97
2019 Not a person with a disability 24 76 449
2018 Person with a disability 44 56 97
2018 Not a person with a disability 26 74 377

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 124
2020 Not a person with a disability 8 92 403
2019 Person with a disability 12 88 97
2019 Not a person with a disability 8 92 449
2018 Person with a disability 15 85 97
2018 Not a person with a disability 11 89 377

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 124
2020 Not a person with a disability 40 60 403
2019 Person with a disability 45 55 97
2019 Not a person with a disability 41 59 449
2018 Person with a disability 51 49 97
2018 Not a person with a disability 43 57 377

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 124
2020 Not a person with a disability 2 98 403

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 124
2020 Not a person with a disability 60 40 403
2019 Person with a disability 58 42 97
2019 Not a person with a disability 59 41 449
2018 Person with a disability 64 36 97
2018 Not a person with a disability 62 38 377

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 124
2020 Not a person with a disability 3 97 403
2019 Person with a disability 5 95 97
2019 Not a person with a disability 2 98 449
2018 Person with a disability 6 94 97
2018 Not a person with a disability 4 96 377

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 124
2020 Not a person with a disability 13 87 403
2019 Person with a disability 17 83 97
2019 Not a person with a disability 11 89 449
2018 Person with a disability 24 76 97
2018 Not a person with a disability 12 88 377

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 15 18 5 7 31 5 53 19 824
2020 Not a person with a disability 25 16 16 2 1 32 7 68 6 10209
2019 Person with a disability 18 15 22 8 7 23 6 46 22 632
2019 Not a person with a disability 23 16 19 2 2 29 9 61 8 9943
2018 Person with a disability 15 16 25 7 10 22 4 42 23 531
2018 Not a person with a disability 19 19 22 3 2 30 6 59 7 8190
2017 Person with a disability 13 14 25 6 11 28 4 39 24 517
2017 Not a person with a disability 17 19 18 2 2 34 8 63 7 7819
2014 Person with a disability 14 14 25 6 11 23 6 40 25 503
2014 Not a person with a disability 15 18 20 2 2 35 8 58 7 8381

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 26 17 5 6 11 1 67 13 824
2020 Not a person with a disability 41 29 13 2 1 11 1 81 4 10216
2019 Person with a disability 30 26 18 6 7 11 1 64 16 633
2019 Not a person with a disability 37 28 17 3 2 12 2 76 5 9930
2018 Person with a disability 23 28 24 7 8 10 1 57 16 529
2018 Not a person with a disability 31 33 17 3 2 12 1 74 6 8191
2017 Person with a disability 25 26 20 7 9 12 1 58 19 518
2017 Not a person with a disability 31 33 15 2 2 15 2 77 5 7811
2014 Person with a disability 27 21 22 7 9 12 2 56 18 503
2014 Not a person with a disability 26 32 18 2 2 18 2 72 5 8384

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 5 21 5 47 16 0 13 62 19
2020 Not a person with a disability 2 8 30 15 26 18 1 12 51 124
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 22 15 10 15 0 2 58 26 831
2020 Not a person with a disability 41 23 16 10 9 0 2 65 18 10230

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 30 19 11 13 0 1 56 24 831
2020 Not a person with a disability 34 30 19 9 7 0 1 65 16 10204
2019 Person with a disability 22 21 20 13 23 1 1 44 36 632
2019 Not a person with a disability 23 27 22 13 13 0 1 51 26 9956
2018 Person with a disability 17 21 23 14 25 0 2 38 39 530
2018 Not a person with a disability 18 24 24 15 17 0 1 43 32 8212
2017 Person with a disability 21 16 18 15 27 1 2 38 43 519
2017 Not a person with a disability 18 23 20 16 20 0 3 43 36 7808

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 26 24 16 14 0 0 46 30 829
2020 Not a person with a disability 22 27 26 15 9 0 0 50 24 10225
2019 Person with a disability 18 28 25 15 13 0 1 46 29 632
2019 Not a person with a disability 23 28 26 14 9 0 1 51 23 9945
2018 Person with a disability 15 24 28 19 13 0 1 40 32 527
2018 Not a person with a disability 18 26 29 16 11 0 1 44 27 8214
2017 Person with a disability 17 22 26 17 16 1 0 40 34 519
2017 Not a person with a disability 17 25 28 17 13 0 1 42 30 7815

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 26 19 12 11 0 1 58 23 825
2020 Not a person with a disability 30 29 22 11 6 0 1 60 18 10203
2019 Person with a disability 24 31 20 13 12 0 1 55 25 628
2019 Not a person with a disability 28 29 22 12 8 0 1 58 20 9899
2018 Person with a disability 19 28 23 17 11 0 1 48 28 529
2018 Not a person with a disability 22 29 25 14 8 0 1 52 23 8181
2017 Person with a disability 19 24 23 17 16 1 1 44 33 519
2017 Not a person with a disability 20 28 25 15 10 0 2 49 26 7804

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 23 18 14 14 2 2 52 29 828
2020 Not a person with a disability 30 25 21 12 9 1 1 57 22 10183
2019 Person with a disability 21 23 20 17 17 1 1 44 35 629
2019 Not a person with a disability 26 26 21 14 11 1 1 53 25 9915
2018 Person with a disability 17 22 19 18 19 1 3 41 39 528
2018 Not a person with a disability 20 24 24 17 13 1 1 45 30 8172
2017 Person with a disability 16 18 22 19 22 3 1 34 43 519
2017 Not a person with a disability 19 23 23 18 15 1 2 43 34 7807

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 20 12 7 6 1 5 74 14 824
2020 Not a person with a disability 49 23 13 7 5 0 4 75 12 10187
2019 Person with a disability 46 24 12 7 6 0 6 74 13 628
2019 Not a person with a disability 51 23 12 6 4 0 4 78 10 9917
2018 Person with a disability 47 15 14 8 6 1 9 69 16 528
2018 Not a person with a disability 44 24 15 7 5 0 5 72 12 8196
2017 Person with a disability 38 23 15 6 7 1 10 68 15 515
2017 Not a person with a disability 39 24 15 7 6 1 8 70 14 7793

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 25 25 13 11 0 0 51 25 826
2020 Not a person with a disability 32 27 21 11 8 0 1 60 19 10206
2019 Person with a disability 30 26 20 12 12 0 1 56 24 631
2019 Not a person with a disability 39 28 18 8 6 0 1 68 14 9912
2018 Person with a disability 32 23 19 13 13 0 1 55 26 526
2018 Not a person with a disability 33 27 21 10 7 0 1 61 17 8191
2017 Person with a disability 24 25 21 15 13 1 0 50 29 516
2017 Not a person with a disability 30 31 22 10 6 0 1 61 16 7798

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 22 17 10 11 0 7 59 23 828
2020 Not a person with a disability 34 25 18 10 8 0 6 62 19 10217

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 29 18 10 8 1 2 63 19 828
2020 Not a person with a disability 39 32 17 6 3 1 1 73 9 10199
2019 Person with a disability 23 30 24 12 8 0 2 55 21 633
2019 Not a person with a disability 33 33 19 8 4 1 1 68 12 9924
2018 Person with a disability 19 27 28 12 11 1 2 47 24 527
2018 Not a person with a disability 26 33 23 10 5 1 1 61 15 8172
2017 Person with a disability 17 29 23 14 14 1 1 48 28 516
2017 Not a person with a disability 27 33 22 10 6 1 2 61 16 7785

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 34 20 13 9 0 1 58 22 827
2020 Not a person with a disability 32 32 21 10 4 1 1 65 14 10196
2019 Person with a disability 18 28 28 14 11 1 1 46 26 626
2019 Not a person with a disability 26 32 22 12 6 1 1 59 19 9929
2018 Person with a disability 16 24 27 16 14 1 2 41 31 529
2018 Not a person with a disability 22 30 25 15 7 1 1 53 22 8178
2017 Person with a disability 14 24 23 20 17 1 1 39 38 518
2017 Not a person with a disability 21 30 24 14 9 1 2 52 24 7795

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 29 18 13 8 0 1 59 22 826
2020 Not a person with a disability 38 31 18 8 4 0 1 70 12 10207
2019 Person with a disability 23 29 22 13 10 0 1 54 24 632
2019 Not a person with a disability 32 30 20 10 6 0 1 63 17 9927
2018 Person with a disability 19 29 21 13 16 0 1 49 29 530
2018 Not a person with a disability 26 31 23 13 6 0 1 57 19 8165
2017 Person with a disability 21 26 20 14 17 1 1 48 32 518
2017 Not a person with a disability 27 31 21 13 7 1 2 58 20 7797

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 25 17 10 9 1 1 64 19 824
2020 Not a person with a disability 50 26 13 6 4 1 1 76 10 10173
2019 Person with a disability 32 26 18 12 11 0 1 58 23 628
2019 Not a person with a disability 44 27 15 8 5 1 1 72 13 9921

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 29 22 13 8 0 1 57 21 828
2020 Not a person with a disability 31 31 22 10 5 0 0 63 15 10208

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 27 23 14 11 0 1 52 25 825
2020 Not a person with a disability 29 31 22 11 7 0 0 60 18 10198
2019 Person with a disability 24 27 22 13 11 0 2 53 25 626
2019 Not a person with a disability 31 30 21 10 6 0 1 62 16 9899
2018 Person with a disability 24 23 20 18 13 1 1 48 31 523
2018 Not a person with a disability 27 28 23 13 7 0 1 56 21 8151
2017 Person with a disability 20 25 22 13 18 1 1 46 32 518
2017 Not a person with a disability 25 29 22 13 9 1 2 55 23 7779

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 26 14 5 4 0 2 77 9 822
2020 Not a person with a disability 57 25 12 3 2 0 2 83 5 10153
2019 Person with a disability 46 23 14 7 7 0 2 71 15 631
2019 Not a person with a disability 58 22 11 4 2 0 2 82 7 9912
2018 Person with a disability 46 21 12 7 11 1 3 69 19 527
2018 Not a person with a disability 53 24 12 5 4 0 2 79 9 8145
2017 Person with a disability 41 26 19 6 7 0 1 68 13 517
2017 Not a person with a disability 56 23 11 5 3 0 2 81 8 7803

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 35 25 10 9 0 1 56 19 822
2020 Not a person with a disability 33 35 20 8 4 0 0 68 12 10177

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 26 11 5 5 0 1 78 11 829
2020 Not a person with a disability 72 15 5 1 1 0 5 92 2 10159
2019 Person with a disability 46 20 14 9 8 0 2 68 17 627
2019 Not a person with a disability 75 12 5 1 1 1 6 93 2 9895
2018 Person with a disability 50 16 12 8 10 1 2 68 19 527
2018 Not a person with a disability 70 15 6 2 2 1 5 90 4 8152

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 13 6 5 5 1 2 83 11 824
2020 Not a person with a disability 81 8 3 2 2 1 3 93 3 10150
2019 Person with a disability 55 16 10 6 10 1 3 74 16 631
2019 Not a person with a disability 75 10 5 3 3 1 3 88 6 9931
2018 Person with a disability 54 12 12 7 11 1 2 68 19 526
2018 Not a person with a disability 70 13 6 3 3 1 4 87 7 8150
2017 Person with a disability 52 16 11 6 11 1 4 71 17 518
2017 Not a person with a disability 71 12 5 3 3 1 5 88 6 7805

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 19 7 4 2 0 2 87 6 826
2020 Not a person with a disability 72 17 6 2 1 0 2 91 3 10145
2019 Person with a disability 53 26 10 4 4 1 2 82 8 629
2019 Not a person with a disability 62 23 8 3 2 0 2 87 5 9902
2018 Person with a disability 52 24 13 5 3 0 2 78 9 530
2018 Not a person with a disability 57 24 10 4 2 0 2 83 6 8188
2017 Person with a disability 50 26 13 4 3 1 3 78 8 520
2017 Not a person with a disability 58 24 8 4 2 0 3 85 6 7800

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 17 9 6 7 1 2 78 13 826
2020 Not a person with a disability 73 13 6 3 2 0 2 88 6 10164
2019 Person with a disability 51 18 12 7 9 0 2 71 17 628
2019 Not a person with a disability 65 17 8 4 4 0 2 84 8 9888
2018 Person with a disability 46 20 14 8 11 0 1 67 19 529
2018 Not a person with a disability 59 20 9 6 4 0 2 80 10 8168
2017 Person with a disability 46 20 12 8 11 1 2 68 20 519
2017 Not a person with a disability 62 17 8 5 4 0 3 82 9 7809

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 8 4 1 1 0 27 92 3 828
2020 Not a person with a disability 65 11 4 2 1 0 17 92 3 10182
2019 Person with a disability 54 10 3 2 1 1 29 91 5 625
2019 Not a person with a disability 62 11 5 2 1 0 19 91 4 9886
2018 Person with a disability 51 11 6 1 1 1 30 90 2 527
2018 Not a person with a disability 56 12 6 2 1 0 22 89 4 8128
2017 Person with a disability 49 11 3 1 1 1 35 92 3 516
2017 Not a person with a disability 56 12 5 2 1 0 23 89 4 7805

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 17 6 3 2 1 4 89 5 824
2020 Not a person with a disability 72 16 6 2 1 0 3 91 3 10214
2019 Person with a disability 64 14 9 4 1 0 8 85 6 628
2019 Not a person with a disability 70 16 6 2 1 0 5 90 3 9902
2018 Person with a disability 58 19 9 1 3 1 10 85 5 527
2018 Not a person with a disability 63 19 8 2 1 0 5 87 4 8152
2017 Person with a disability 53 19 9 5 3 1 11 81 9 518
2017 Not a person with a disability 65 17 7 2 1 0 7 89 4 7760

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 17 10 4 6 0 3 79 11 829
2020 Not a person with a disability 70 15 6 3 3 0 2 87 7 10208
2019 Person with a disability 61 16 6 6 6 1 4 81 12 630
2019 Not a person with a disability 70 13 6 3 4 1 3 86 8 9931
2018 Person with a disability 57 16 7 5 7 1 7 79 13 527
2018 Not a person with a disability 65 15 7 4 5 1 4 83 9 8181
2017 Person with a disability 56 17 10 5 5 1 6 79 11 518
2017 Not a person with a disability 66 15 7 4 4 1 5 85 8 7813

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 23 9 6 0 2 60 16 826
2020 Not a person with a disability 47 28 15 5 2 0 1 77 8 10225
2019 Person with a disability 41 26 18 7 6 0 2 68 13 628
2019 Not a person with a disability 57 24 11 3 2 0 2 83 5 9913
2018 Person with a disability 35 28 18 8 8 1 2 65 17 529
2018 Not a person with a disability 51 27 13 4 2 0 2 80 7 8176
2017 Person with a disability 37 25 20 8 6 1 3 64 15 520
2017 Not a person with a disability 51 28 12 4 2 0 3 82 6 7799

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 36 26 8 5 0 0 61 13 830
2020 Not a person with a disability 32 40 19 6 2 0 0 72 8 10221

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 27 39 14 9 0 0 37 23 828
2020 Not a person with a disability 18 35 33 11 3 0 0 53 14 10234
2019 Person with a disability 12 25 34 17 11 0 0 38 28 631
2019 Not a person with a disability 18 34 33 11 3 0 0 52 15 9951
2018 Person with a disability 8 21 41 20 10 0 0 29 30 528
2018 Not a person with a disability 14 32 36 13 4 0 0 47 18 8222
2017 Person with a disability 4 21 36 22 16 1 0 25 38 518
2017 Not a person with a disability 12 28 39 15 6 0 0 40 21 7822

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 26 33 17 5 0 0 23 44 822
2020 Not a person with a disability 8 19 39 23 11 0 0 34 27 10210
2019 Person with a disability 20 22 33 16 9 0 0 25 42 628
2019 Not a person with a disability 8 17 37 25 12 0 0 38 25 9897
2018 Person with a disability 18 24 36 14 8 0 0 22 42 517
2018 Not a person with a disability 9 18 39 23 11 0 0 34 27 8105
2017 Person with a disability 21 29 28 15 6 0 0 21 51 518
2017 Not a person with a disability 8 20 39 22 10 0 1 33 28 7795

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 35 10 6 3 1 0 81 9 828
2020 Not a person with a disability 51 36 8 3 1 1 0 88 4 10217
2019 Person with a disability 33 37 13 9 6 2 0 72 15 627
2019 Not a person with a disability 39 39 13 5 2 2 0 80 7 9920
2018 Person with a disability 26 40 14 10 8 1 0 67 19 532
2018 Not a person with a disability 34 41 14 5 3 2 0 77 8 8207
2017 Person with a disability 20 37 16 10 13 4 0 60 24 519
2017 Not a person with a disability 24 41 17 8 4 5 0 69 13 7810

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 32 13 12 7 1 0 68 19 825
2020 Not a person with a disability 45 32 12 6 3 2 0 79 9 10189

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 26 10 11 13 1 0 65 25 828
2020 Not a person with a disability 46 29 11 8 5 1 0 76 13 10209

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 23 13 7 6 4 0 74 13 824
2020 Not a person with a disability 55 27 10 3 2 2 1 85 5 10178

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 26 17 11 10 2 0 60 22 828
2020 Not a person with a disability 43 33 13 7 3 1 0 77 10 10212
2019 Person with a disability 19 31 20 16 13 1 0 51 29 631
2019 Not a person with a disability 29 36 17 11 5 1 0 67 16 9942
2018 Person with a disability 19 27 19 17 17 2 0 46 34 532
2018 Not a person with a disability 26 38 17 11 6 2 0 65 18 8217
2017 Person with a disability 12 29 17 17 22 2 0 42 40 518
2017 Not a person with a disability 17 40 19 13 8 2 0 59 21 7819

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 38 10 7 3 1 0 80 10 830
2020 Not a person with a disability 45 40 9 4 1 1 0 86 5 10242

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 35 11 9 3 1 0 77 13 824
2020 Not a person with a disability 45 37 10 5 1 1 0 83 6 10199

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 36 19 7 3 2 1 70 10 827
2020 Not a person with a disability 39 36 16 4 1 1 1 78 6 10174

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 29 13 5 4 2 2 78 9 825
2020 Not a person with a disability 50 33 10 3 1 1 1 86 4 10206

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 16 4 1 1 4 1 94 2 829
2020 Not a person with a disability 74 18 3 1 0 3 1 96 1 10208

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 32 9 5 2 1 0 85 7 826
2020 Not a person with a disability 59 30 6 2 1 1 0 91 3 10198

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 26 9 9 7 1 0 74 17 824
2020 Not a person with a disability 55 28 8 5 3 1 0 84 8 10198

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 25 8 4 3 1 1 84 7 828
2020 Not a person with a disability 62 27 7 2 1 1 0 89 3 10205

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 40 15 12 2 0 1 70 15 169
2020 Not a person with a disability 29 46 12 8 2 1 1 77 11 2711
2019 Person with a disability 24 35 14 11 9 2 5 63 22 121
2019 Not a person with a disability 22 45 15 10 3 2 3 70 14 2497

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 95 5 170
2020 Not a person with a disability 96 4 2708

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 32 23 16 10 1 1 50 27 162
2020 Not a person with a disability 25 35 18 15 6 0 0 61 21 2615
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 826
2020 Not a person with a disability 7 93 10189

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 828
2020 Not a person with a disability 10 90 10199
2019 Person with a disability 56 44 632
2019 Not a person with a disability 12 88 9960
2017 Person with a disability 57 43 517
2017 Not a person with a disability 13 87 7816
2014 Person with a disability 54 46 502
2014 Not a person with a disability 12 88 8359

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 92 8 404
2020 Not a person with a disability 27 73 1068

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 82 18 402
2020 Not a person with a disability 81 19 1065
2019 Person with a disability 81 19 355
2019 Not a person with a disability 80 20 1179
2017 Person with a disability 80 20 291
2017 Not a person with a disability 77 23 1017
2014 Person with a disability 82 18 273
2014 Not a person with a disability 80 20 1024

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 35 7 7 4 0 0 82 11 328
2020 Not a person with a disability 57 32 6 3 1 1 0 90 4 863
2019 Person with a disability 47 25 9 15 4 1 0 72 19 286
2019 Not a person with a disability 54 33 6 5 2 0 1 87 7 926
2017 Person with a disability 41 38 7 10 3 0 0 80 13 237
2017 Not a person with a disability 46 38 6 6 3 0 0 84 9 788
2014 Person with a disability 45 32 6 12 5 0 0 77 17 224
2014 Not a person with a disability 55 30 7 5 1 1 1 86 7 817

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 25 9 8 4 1 1 79 12 829
2020 Not a person with a disability 55 29 7 3 1 2 3 88 4 10223
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 46 18 1 57 43 831
2020 Not a person with a disability 29 56 14 1 66 34 10246

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 295
2020 Not a person with a disability 34 66 2980

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 20 15 19 30 2 4 32 52 295
2020 Not a person with a disability 13 21 18 19 22 1 5 37 44 2978

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 15 14 20 40 2 1 24 62 295
2020 Not a person with a disability 10 18 17 20 32 1 3 29 54 2980

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 17 14 10 11 2 10 60 24 826
2020 Not a person with a disability 46 18 12 7 6 1 10 72 14 10231
2019 Person with a disability 32 14 15 12 19 1 7 51 33 626
2019 Not a person with a disability 41 18 15 9 9 1 7 64 20 9813
2018 Person with a disability 33 12 15 10 22 1 7 48 35 529
2018 Not a person with a disability 38 16 15 10 12 1 8 59 24 8212
Date modified: