2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 42 3 6 2 0 0 89 8 5522
2020 First official language - French 47 41 4 6 1 0 0 89 7 5576

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 11 2 1 1 0 1 97 1 5492
2020 First official language - French 70 24 3 2 1 0 0 94 3 5565
2017 First official language - English 74 18 4 2 1 0 1 93 3 4159
2017 First official language - French 56 33 5 4 2 0 0 89 6 4193
2014 First official language - English 75 18 3 1 1 0 1 94 2 4324
2014 First official language - French 55 34 4 4 1 0 0 90 6 4592

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 6 6 2 0 1 86 8 5503
2020 First official language - French 47 38 8 5 2 0 1 86 7 5572
2019 First official language - English 48 33 7 9 4 0 0 80 13 5224
2019 First official language - French 44 37 8 7 3 0 0 82 10 5398
2017 First official language - English 44 35 6 10 5 0 0 79 15 4169
2017 First official language - French 37 41 9 8 5 0 0 79 13 4195
2014 First official language - English 45 34 6 9 5 0 0 80 14 4326
2014 First official language - French 39 41 8 8 4 0 0 81 11 4587

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 39 10 10 3 0 1 76 14 5498
2020 First official language - French 40 38 12 7 2 0 1 79 9 5555
2019 First official language - English 28 38 12 14 7 0 0 66 22 5216
2019 First official language - French 31 41 13 10 3 0 0 73 14 5382
2018 First official language - English 25 44 9 14 8 0 0 69 22 4340
2018 First official language - French 27 45 12 12 4 0 0 72 16 4433
2017 First official language - English 26 36 10 16 11 0 0 62 28 4171
2017 First official language - French 28 42 14 11 5 0 0 70 16 4195
2014 First official language - English 24 37 11 16 11 0 0 61 27 4328
2014 First official language - French 26 39 14 13 7 0 0 66 20 4591

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 31 7 5 1 0 0 87 6 5472
2020 First official language - French 51 35 7 4 1 0 0 87 6 5542
2019 First official language - English 51 33 8 6 2 0 0 85 8 5197
2019 First official language - French 48 37 9 4 2 0 0 86 6 5362
2017 First official language - English 50 34 7 6 3 0 0 85 8 4160
2017 First official language - French 44 42 8 4 1 0 0 86 6 4184
2014 First official language - English 48 36 7 6 2 0 0 85 8 4321
2014 First official language - French 41 43 9 5 2 0 0 84 6 4590

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 8 6 3 0 0 82 9 5504
2020 First official language - French 50 31 10 5 3 0 1 82 8 5563
2019 First official language - English 51 31 8 6 4 0 0 82 10 5214
2019 First official language - French 48 33 10 5 3 0 1 81 8 5384
2018 First official language - English 47 33 9 7 4 0 0 80 10 4334
2018 First official language - French 44 35 11 5 3 0 1 80 9 4422
2017 First official language - English 46 32 9 8 5 0 0 78 13 4166
2017 First official language - French 41 38 11 6 3 0 1 79 9 4190
2014 First official language - English 38 34 12 10 6 0 0 73 16 4325
2014 First official language - French 33 37 15 8 4 0 2 72 12 4589

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 38 10 6 3 0 0 80 9 5512
2020 First official language - French 43 39 11 6 2 0 0 82 8 5572
2019 First official language - English 38 38 12 7 5 0 0 76 12 5225
2019 First official language - French 38 41 12 6 3 0 0 79 9 5399
2018 First official language - English 35 40 12 8 5 0 0 75 13 4325
2018 First official language - French 34 42 13 6 4 0 0 76 10 4402
2017 First official language - English 33 43 10 8 6 0 0 76 14 4172
2017 First official language - French 32 46 12 7 3 0 0 77 11 4197
2014 First official language - English 30 43 11 9 6 0 0 73 16 4329
2014 First official language - French 27 47 14 8 4 0 0 74 12 4590

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 36 13 9 5 0 0 73 14 5516
2020 First official language - French 37 37 14 9 3 0 0 74 12 5579
2019 First official language - English 30 35 14 12 7 0 0 66 19 5223
2019 First official language - French 29 40 17 9 5 0 0 69 14 5399
2018 First official language - English 27 35 16 11 9 0 0 62 21 4328
2018 First official language - French 29 35 19 10 7 0 0 64 17 4423
2017 First official language - English 27 34 14 13 11 0 0 62 24 4171
2017 First official language - French 26 37 19 11 7 0 0 62 18 4194
2014 First official language - English 22 36 17 15 11 0 0 58 26 4326
2014 First official language - French 21 37 20 14 8 0 0 58 21 4591

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 40 9 8 2 0 0 80 11 5479
2020 First official language - French 39 42 11 6 2 0 0 81 8 5561
2019 First official language - English 33 41 10 11 5 0 0 74 15 5203
2019 First official language - French 31 44 14 9 3 0 0 75 11 5384
2018 First official language - English 30 40 12 11 6 0 0 71 17 4335
2018 First official language - French 29 43 15 9 4 0 0 72 13 4427
2017 First official language - English 30 40 12 12 7 0 0 69 19 4173
2017 First official language - French 27 45 14 9 5 0 0 72 14 4196

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 35 8 3 2 0 0 88 5 5491
2020 First official language - French 48 38 9 4 1 0 0 86 5 5546
2019 First official language - English 46 37 9 6 2 0 0 83 8 5202
2019 First official language - French 41 41 11 4 2 0 0 83 6 5379
2018 First official language - English 46 40 8 4 2 0 0 86 6 4327
2018 First official language - French 39 43 11 5 2 0 0 83 7 4416
2017 First official language - English 42 40 10 5 4 1 0 82 9 4173
2017 First official language - French 33 46 12 5 3 0 0 80 8 4189
2014 First official language - English 39 40 12 5 4 0 0 79 9 4327
2014 First official language - French 33 45 13 6 2 1 0 79 8 4586

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 36 12 8 4 0 0 76 12 5509
2020 First official language - French 38 37 14 8 3 0 0 75 11 5568
2019 First official language - English 34 36 13 10 7 0 0 71 17 5217
2019 First official language - French 32 39 16 9 5 0 0 71 13 5395
2018 First official language - English 32 38 13 10 7 0 0 70 17 4320
2018 First official language - French 29 39 17 9 6 0 0 68 15 4409
2017 First official language - English 31 35 12 11 10 0 0 67 21 4166
2017 First official language - French 26 39 18 10 7 0 0 65 17 4192

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 30 8 3 1 0 0 87 4 5482
2020 First official language - French 53 34 8 3 1 0 0 87 4 5558
2019 First official language - English 54 31 9 3 3 0 0 85 6 5193
2019 First official language - French 49 36 10 3 1 0 0 85 4 5375
2018 First official language - English 52 33 9 4 2 0 0 85 6 4302
2018 First official language - French 46 38 11 3 2 0 0 84 5 4403
2017 First official language - English 54 32 8 3 2 0 0 86 5 4163
2017 First official language - French 46 40 10 3 1 0 0 85 5 4190
2014 First official language - English 62 27 7 3 1 0 0 89 4 4327
2014 First official language - French 53 34 9 2 1 0 0 87 4 4587

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 12 8 4 0 0 75 13 5499
2020 First official language - French 36 36 15 9 4 0 1 72 13 5550
2019 First official language - English 33 37 14 9 6 0 0 71 16 5201
2019 First official language - French 30 37 17 10 6 0 1 67 15 5382
2018 First official language - English 31 39 13 10 6 0 0 70 17 4308
2018 First official language - French 27 38 17 11 7 0 1 65 18 4402
2017 First official language - English 31 39 12 10 7 0 0 71 18 4158
2017 First official language - French 25 38 17 12 7 0 1 64 18 4186
2014 First official language - English 24 42 12 13 9 0 0 66 22 4327
2014 First official language - French 19 40 17 14 9 0 1 59 23 4587

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 33 14 7 4 0 0 75 11 5503
2020 First official language - French 41 33 15 7 3 0 0 75 10 5565
2019 First official language - English 38 33 14 8 5 0 0 72 14 5215
2019 First official language - French 35 35 17 7 5 0 0 71 12 5392
2018 First official language - English 34 35 15 9 6 0 0 69 15 4306
2018 First official language - French 33 35 17 9 5 0 0 68 15 4407
2017 First official language - English 35 34 14 10 7 0 0 69 17 4161
2017 First official language - French 31 36 17 10 5 0 1 68 15 4187
2014 First official language - English 29 37 14 10 8 0 0 67 19 4326
2014 First official language - French 25 38 19 11 6 0 0 64 18 4591

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 10 7 3 0 0 80 10 5471
2020 First official language - French 41 39 11 6 2 0 0 80 8 5517
2019 First official language - English 36 39 11 9 5 0 0 75 14 5173
2019 First official language - French 33 43 14 7 3 0 0 77 10 5314
2018 First official language - English 33 36 14 10 7 0 0 69 17 4313
2018 First official language - French 30 38 17 10 5 0 0 68 15 4406
2017 First official language - English 34 36 12 11 7 0 0 70 18 4161
2017 First official language - French 29 41 16 10 4 0 0 70 14 4185
2014 First official language - English 30 38 14 11 7 0 0 68 18 4325
2014 First official language - French 26 42 17 10 5 0 0 68 15 4588

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 35 9 5 2 0 0 84 7 5519
2020 First official language - French 48 37 9 4 2 0 0 86 5 5574
2019 First official language - English 46 35 10 5 3 0 0 81 9 5232
2019 First official language - French 42 41 10 4 2 0 0 84 6 5400
2018 First official language - English 41 38 10 6 3 0 0 80 9 4327
2018 First official language - French 39 41 13 5 3 0 0 80 8 4421
2017 First official language - English 42 37 10 6 4 0 0 79 11 4150
2017 First official language - French 37 43 12 5 3 0 0 80 8 4184
2014 First official language - English 39 38 11 7 4 0 0 78 11 4321
2014 First official language - French 34 45 13 5 3 0 0 78 8 4586

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 18 8 5 0 1 70 12 5501
2020 First official language - French 43 31 14 7 4 0 0 75 11 5551
2019 First official language - English 37 32 18 7 4 0 1 70 12 5212
2019 First official language - French 42 34 14 6 3 0 1 76 9 5379
2018 First official language - English 34 32 19 8 5 1 1 67 14 4339
2018 First official language - French 40 32 15 8 4 0 1 73 12 4442
2017 First official language - English 32 34 17 8 6 0 1 68 14 4172
2017 First official language - French 38 36 14 7 4 0 1 75 11 4196
2014 First official language - English 34 34 19 7 5 0 1 68 13 4330
2014 First official language - French 41 34 14 7 3 0 1 76 10 4591

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 20 36 23 10 1 1 34 29 5500
2020 First official language - French 8 25 35 21 9 1 1 31 34 5578
2019 First official language - English 11 25 34 18 9 1 1 28 36 5223
2019 First official language - French 10 28 34 17 8 1 1 26 39 5396
2018 First official language - English 12 24 36 18 8 1 2 26 37 4322
2018 First official language - French 12 29 34 17 6 1 2 24 42 4432
2017 First official language - English 14 24 35 16 7 1 3 24 40 4152
2017 First official language - French 12 28 34 15 7 1 3 23 42 4178
2014 First official language - English 12 27 37 15 6 1 2 22 40 4320
2014 First official language - French 11 32 33 14 6 1 3 21 45 4584

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 11 24 33 23 2 1 57 17 5483
2020 First official language - French 5 14 26 31 19 3 2 52 21 5556
2019 First official language - English 10 18 27 25 17 2 2 43 29 5213
2019 First official language - French 11 21 28 21 13 4 2 36 34 5373
2018 First official language - English 12 18 28 24 14 2 2 39 32 4303
2018 First official language - French 12 24 30 19 10 3 2 31 38 4419
2017 First official language - English 13 19 29 20 13 2 4 36 34 4144
2017 First official language - French 12 23 30 18 9 4 4 29 38 4170
2014 First official language - English 12 20 31 22 10 2 3 33 34 4312
2014 First official language - French 11 24 30 19 9 4 3 30 38 4583

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 18 31 23 13 2 2 38 30 5487
2020 First official language - French 11 21 30 19 12 3 3 33 35 5561
2019 First official language - English 14 21 30 20 12 2 3 33 36 5208
2019 First official language - French 14 25 29 16 9 3 4 27 42 5376
2018 First official language - English 16 24 30 17 9 2 3 27 42 4312
2018 First official language - French 16 27 28 14 8 2 5 23 47 4413
2017 First official language - English 18 23 30 14 8 2 4 24 44 4146
2017 First official language - French 18 27 28 13 6 3 6 20 49 4173
2014 First official language - English 22 25 28 14 6 2 3 21 50 4315
2014 First official language - French 20 29 26 11 6 2 5 19 53 4583

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 13 30 32 18 1 2 51 18 5469
2020 First official language - French 7 18 30 27 16 1 1 43 26 5561
2019 First official language - English 8 15 32 26 17 1 2 44 23 5191
2019 First official language - French 9 19 31 24 13 1 2 38 30 5370
2018 First official language - English 8 16 33 26 13 1 2 41 25 4292
2018 First official language - French 11 20 33 23 10 1 2 34 32 4413
2017 First official language - English 10 17 33 23 12 1 4 37 28 4128
2017 First official language - French 11 22 33 21 9 1 3 31 35 4173
2014 First official language - English 11 18 35 23 10 1 2 34 30 4308
2014 First official language - French 10 24 35 18 8 1 3 27 36 4576

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 16 28 24 18 1 2 44 27 5489
2020 First official language - French 10 18 26 24 18 1 2 44 29 5554
2019 First official language - English 12 19 28 22 16 2 2 39 32 5212
2019 First official language - French 11 21 26 22 15 1 3 39 34 5376
2018 First official language - English 15 23 30 18 11 1 2 30 39 4321
2018 First official language - French 15 24 28 18 11 1 3 30 41 4428
2017 First official language - English 18 22 28 17 10 2 4 28 42 4141
2017 First official language - French 17 25 26 17 10 1 5 28 44 4169
2014 First official language - English 21 26 28 14 8 1 2 23 48 4316
2014 First official language - French 19 28 26 14 8 1 4 23 50 4582

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 12 23 28 23 4 3 55 20 5470
2020 First official language - French 6 16 24 26 20 5 3 50 24 5554
2019 First official language - English 11 16 25 23 18 3 3 44 29 5193
2019 First official language - French 14 22 25 19 13 4 3 35 38 5366
2018 First official language - English 12 18 27 23 14 3 3 40 32 4301
2018 First official language - French 14 25 27 18 9 4 3 30 42 4418
2017 First official language - English 13 17 26 22 13 3 6 38 33 4151
2017 First official language - French 16 23 25 18 10 4 4 30 42 4181
2014 First official language - English 11 16 28 25 14 3 5 41 29 4317
2014 First official language - French 11 21 27 21 11 4 5 35 36 4581

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 32 20 13 2 1 34 33 5488
2020 First official language - French 9 20 32 21 13 3 2 36 30 5557
2019 First official language - English 15 22 31 17 12 2 1 30 38 5212
2019 First official language - French 12 23 32 18 11 3 2 30 37 5382
2018 First official language - English 18 24 31 16 8 2 2 24 43 4325
2018 First official language - French 15 26 32 15 7 2 3 23 43 4422
2017 First official language - English 19 25 30 14 7 2 3 22 46 4154
2017 First official language - French 15 25 33 12 8 3 4 21 43 4175
2014 First official language - English 22 25 31 12 6 1 2 19 49 4320
2014 First official language - French 14 26 34 13 7 3 4 21 43 4587

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 19 39 22 11 1 1 33 27 5493
2020 First official language - French 7 21 34 24 13 1 1 37 28 5573
2019 First official language - English 12 21 33 21 11 0 1 32 34 5222
2019 First official language - French 10 21 32 22 12 1 1 35 32 5391
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 29 18 6 4 6 5 68 12 5510
2020 First official language - French 31 33 16 5 2 8 5 73 9 5577
2019 First official language - English 34 28 16 8 6 5 3 68 15 5229
2019 First official language - French 28 34 16 7 4 7 4 70 12 5387
2018 First official language - English 24 32 18 10 7 6 3 61 19 4323
2018 First official language - French 23 36 17 9 5 6 4 66 15 4419
2017 First official language - English 30 29 16 9 8 5 3 64 19 4169
2017 First official language - French 24 34 17 8 5 6 6 66 15 4186
2014 First official language - English 31 32 14 9 7 3 3 67 18 4327
2014 First official language - French 25 35 17 9 5 5 4 66 15 4591

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 26 8 7 4 1 0 80 12 5504
2020 First official language - French 57 29 7 4 2 1 0 87 5 5567
2019 First official language - English 49 27 9 8 6 1 0 77 14 5212
2019 First official language - French 50 32 8 5 3 1 0 84 8 5390
2018 First official language - English 42 30 9 10 7 1 0 73 18 4313
2018 First official language - French 45 34 10 6 4 1 0 80 10 4419
2017 First official language - English 46 27 9 9 8 1 0 74 17 4163
2017 First official language - French 44 37 9 5 3 1 0 82 9 4191
2014 First official language - English 43 29 10 10 7 1 0 73 18 4329
2014 First official language - French 43 35 10 6 4 1 0 79 10 4590

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 27 6 5 2 0 0 88 7 5477
2020 First official language - French 60 31 5 2 1 0 0 91 3 5561
2019 First official language - English 53 31 6 7 3 0 0 85 9 5221
2019 First official language - French 52 35 7 4 2 0 0 87 6 5393
2018 First official language - English 48 34 7 7 3 0 0 83 10 4310
2018 First official language - French 46 39 8 5 2 0 0 86 6 4413
2017 First official language - English 45 34 8 8 4 0 0 80 12 4163
2017 First official language - French 42 44 8 4 2 0 0 86 6 4192
2014 First official language - English 43 37 8 7 4 0 0 81 11 4328
2014 First official language - French 39 46 8 5 2 0 0 85 7 4589

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 32 10 4 2 2 0 84 6 5479
2020 First official language - French 48 36 10 3 1 1 0 86 4 5532
2019 First official language - English 47 34 10 4 3 1 0 83 7 5227
2019 First official language - French 41 40 12 4 2 1 1 83 5 5397
2018 First official language - English 41 38 12 5 3 2 0 80 8 4321
2018 First official language - French 37 43 13 4 2 1 1 81 6 4422

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 20 12 3 3 6 4 81 7 5511
2020 First official language - French 50 25 10 3 2 7 4 83 6 5570
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 24 14 3 2 1 4 80 6 5511
2020 First official language - French 49 26 12 3 2 2 6 82 5 5563
2019 First official language - English 48 25 15 4 3 1 3 77 8 5236
2019 First official language - French 42 29 15 4 2 2 7 78 6 5407

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 29 10 6 3 1 0 80 10 5507
2020 First official language - French 49 31 11 5 3 0 1 80 8 5569
2019 First official language - English 45 29 11 8 5 1 1 75 14 5228
2019 First official language - French 40 33 14 7 4 1 1 74 11 5396
2018 First official language - English 39 34 12 8 6 1 1 74 14 4314
2018 First official language - French 37 36 13 8 5 0 1 74 13 4416
2017 First official language - English 40 33 10 9 7 1 1 74 15 4173
2017 First official language - French 34 39 14 8 4 1 0 74 12 4194
2014 First official language - English 40 35 11 8 6 0 0 75 14 4326
2014 First official language - French 34 40 13 7 4 1 1 75 12 4591

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 12 4 3 2 2 80 8 5504
2020 First official language - French 53 25 12 4 3 2 1 81 7 5560

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 9 5 3 1 1 83 9 5511
2020 First official language - French 53 31 9 4 2 0 0 84 7 5562
2019 First official language - English 49 29 10 7 4 1 1 79 11 5211
2019 First official language - French 45 35 11 6 3 1 0 80 9 5379
2018 First official language - English 45 31 10 8 6 1 0 77 13 4292
2018 First official language - French 42 35 12 7 4 1 0 78 10 4408
2017 First official language - English 45 31 8 9 5 1 0 77 15 4168
2017 First official language - French 40 38 11 6 4 1 0 79 10 4196
2014 First official language - English 43 31 10 9 6 0 0 75 15 4326
2014 First official language - French 37 38 13 7 4 0 0 76 11 4589

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 5519
2020 First official language - French 42 58 5581

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 14 7 2 1 4 9 88 4 5518
2020 First official language - French 58 22 7 2 1 5 6 89 3 5577

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 21 7 4 3 0 0 86 7 5517
2020 First official language - French 60 26 8 4 2 0 0 86 6 5582
2019 First official language - English 57 24 8 5 4 0 0 82 10 5230
2019 First official language - French 50 32 10 5 3 0 0 82 8 5402
2018 First official language - English 50 27 11 6 5 1 0 78 12 4308
2018 First official language - French 46 31 12 6 4 0 0 78 10 4416
2017 First official language - English 55 24 9 6 5 0 0 79 12 4159
2017 First official language - French 49 31 10 5 4 0 0 80 10 4185
2014 First official language - English 50 28 9 7 5 0 0 78 12 4322
2014 First official language - French 43 35 12 5 4 1 0 79 9 4588
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 25 12 5 3 9 0 79 8 5519
2020 First official language - French 41 32 12 4 2 9 0 80 7 5580
2019 First official language - English 37 29 15 7 5 7 0 71 13 5225
2019 First official language - French 31 35 16 6 3 8 0 72 10 5388
2018 First official language - English 31 30 16 8 7 7 0 66 16 4339
2018 First official language - French 26 37 18 7 4 8 0 68 12 4433
2017 First official language - English 30 31 16 9 7 8 0 66 17 4168
2017 First official language - French 22 38 18 8 5 9 0 67 14 4196
2014 First official language - English 28 33 15 9 6 9 0 67 16 4325
2014 First official language - French 20 38 18 8 4 12 0 66 14 4588

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 30 13 7 5 3 0 75 12 5507
2020 First official language - French 38 34 15 6 3 2 0 75 10 5566
2019 First official language - English 33 29 16 11 7 3 0 65 18 5214
2019 First official language - French 29 34 19 10 5 3 0 65 15 5370
2018 First official language - English 28 31 16 13 9 3 0 61 23 4322
2018 First official language - French 24 34 21 11 7 3 0 60 18 4425
2017 First official language - English 26 31 17 13 11 3 0 58 24 4168
2017 First official language - French 19 36 22 12 8 3 0 57 21 4195
2014 First official language - English 23 33 18 13 10 3 0 57 24 4323
2014 First official language - French 16 34 25 13 8 4 0 52 22 4591

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 16 9 5 6 0 67 16 5498
2020 First official language - French 31 35 17 8 4 5 0 69 13 5569
2019 First official language - English 24 30 19 14 7 6 0 57 22 5215
2019 First official language - French 22 32 24 11 6 6 0 57 18 5372
2018 First official language - English 20 28 19 17 10 6 0 51 29 4325
2018 First official language - French 18 30 25 13 7 6 0 52 21 4423
2017 First official language - English 18 29 19 17 12 5 0 50 30 4166
2017 First official language - French 14 31 24 15 9 6 0 49 25 4192
2014 First official language - English 16 29 21 17 12 6 0 47 31 4324
2014 First official language - French 11 30 28 16 8 6 0 44 26 4587

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 34 15 11 6 3 0 67 18 5516
2020 First official language - French 31 38 16 9 4 2 0 71 13 5575
2019 First official language - English 22 31 17 17 10 3 0 55 27 5213
2019 First official language - French 22 36 20 13 6 2 0 60 19 5379
2018 First official language - English 19 31 17 18 12 3 0 52 31 4331
2018 First official language - French 18 35 22 14 7 3 0 55 22 4428
2017 First official language - English 19 31 16 17 13 4 0 52 32 4165
2017 First official language - French 16 38 22 13 8 3 0 55 22 4187
2014 First official language - English 16 32 18 18 13 3 0 49 33 4323
2014 First official language - French 13 36 24 15 9 3 0 50 25 4585

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 20 8 3 1 7 3 86 5 5518
2020 First official language - French 60 21 11 4 1 2 1 83 6 5581
2019 First official language - English 53 20 10 3 2 10 3 83 6 5235
2019 First official language - French 56 24 11 4 2 3 1 83 6 5406
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 41 15 7 2 1 0 76 9 5513
2020 First official language - French 32 45 15 5 1 2 0 79 6 5573
2019 First official language - English 28 42 17 9 4 1 0 71 13 5224
2019 First official language - French 26 45 18 7 2 1 0 73 9 5397
2018 First official language - English 25 42 17 10 5 1 0 68 15 4330
2018 First official language - French 22 45 21 8 3 2 0 68 11 4416
2017 First official language - English 25 40 17 11 6 2 0 66 17 4165
2017 First official language - French 21 46 20 8 3 2 0 68 11 4192
2014 First official language - English 25 41 18 10 5 2 0 67 15 4330
2014 First official language - French 21 46 19 8 4 2 0 68 12 4592

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 38 17 12 5 2 0 65 17 5478
2020 First official language - French 25 41 19 10 3 2 0 67 14 5549
2019 First official language - English 19 34 19 17 9 2 0 54 27 5210
2019 First official language - French 17 36 23 15 6 3 0 55 21 5378

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 12 7 4 3 1 76 11 5505
2020 First official language - French 33 39 12 8 3 3 2 76 11 5568
2019 First official language - English 37 35 14 7 4 2 1 74 12 5222
2019 First official language - French 30 41 14 9 4 2 1 73 13 5390
2018 First official language - English 35 38 13 8 5 2 1 75 12 4330
2018 First official language - French 28 42 15 9 4 2 1 72 13 4421
2017 First official language - English 39 35 11 8 5 2 1 76 13 4157
2017 First official language - French 28 42 13 9 4 3 1 73 14 4181
2014 First official language - English 44 35 9 5 3 2 1 82 8 4325
2014 First official language - French 30 44 12 7 3 3 1 77 10 4588

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 34 15 4 2 2 0 78 7 5498
2020 First official language - French 37 40 16 4 1 2 0 79 5 5553
2019 First official language - English 35 36 18 6 4 2 0 73 10 5213
2019 First official language - French 30 41 19 5 2 2 0 73 7 5384
2018 First official language - English 33 37 17 6 5 1 0 71 11 4318
2018 First official language - French 26 43 21 6 3 2 0 70 8 4410

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 24 18 9 8 10 2 60 20 5496
2020 First official language - French 24 27 19 9 6 11 4 60 18 5564
2019 First official language - English 23 24 20 12 11 8 2 52 25 5222
2019 First official language - French 20 27 21 10 8 10 3 54 22 5394
2018 First official language - English 21 25 19 13 12 8 1 51 28 4328
2018 First official language - French 16 27 22 12 10 10 3 50 25 4425
2017 First official language - English 19 23 18 14 15 9 2 47 32 4159
2017 First official language - French 13 26 20 13 11 12 5 47 28 4186
2014 First official language - English 17 24 18 15 15 9 2 46 34 4323
2014 First official language - French 11 25 22 16 11 12 3 42 32 4583

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 33 16 10 6 2 0 67 16 5504
2020 First official language - French 33 37 17 8 3 2 0 71 11 5553
2019 First official language - English 28 32 16 12 9 2 0 62 21 5217
2019 First official language - French 28 37 19 9 5 2 0 67 14 5387
2018 First official language - English 24 33 17 13 10 2 0 59 24 4324
2018 First official language - French 23 37 21 10 6 2 0 62 17 4417
2017 First official language - English 26 31 15 14 11 3 0 59 25 4163
2017 First official language - French 26 38 18 10 5 3 1 66 15 4187
2014 First official language - English 20 30 16 17 14 2 1 51 32 4323
2014 First official language - French 20 35 19 14 10 2 0 56 24 4583

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 29 15 13 12 2 2 59 26 5519
2020 First official language - French 30 33 16 9 7 3 2 66 17 5580
2019 First official language - English 25 29 14 14 14 2 2 56 29 5236
2019 First official language - French 27 34 16 10 8 3 2 64 19 5399
2018 First official language - English 22 28 14 15 16 2 1 52 33 4323
2018 First official language - French 23 33 18 12 10 2 2 59 23 4420
2017 First official language - English 23 26 14 15 18 2 2 51 34 4167
2017 First official language - French 22 33 16 13 10 3 3 59 24 4194
2014 First official language - English 15 23 14 18 25 2 2 41 44 4327
2014 First official language - French 15 29 19 17 15 3 3 46 34 4588

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 23 12 5 3 1 3 79 9 5517
2020 First official language - French 55 21 12 5 2 1 4 79 8 5580
2019 First official language - English 55 23 11 4 3 1 3 82 7 5231
2019 First official language - French 56 20 11 4 2 1 5 81 7 5398

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 25 14 6 3 1 3 77 9 5507
2020 First official language - French 56 22 12 5 2 1 3 81 7 5578
2019 First official language - English 46 23 16 6 5 1 3 73 11 5204
2019 First official language - French 52 22 13 5 3 2 4 78 8 5390

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 9 4 2 2 4 3 91 4 5499
2020 First official language - French 79 7 4 2 2 2 4 92 4 5552
2019 First official language - English 74 8 5 2 3 4 4 89 6 5205
2019 First official language - French 75 8 5 2 2 3 5 90 5 5377

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 9 3 1 1 2 6 94 2 5502
2020 First official language - French 75 10 4 1 1 2 7 94 2 5562
2019 First official language - English 79 7 3 1 1 2 8 94 3 5203
2019 First official language - French 77 7 3 1 1 2 9 94 2 5365

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 41 16 7 3 4 1 72 11 5505
2020 First official language - French 26 39 20 7 2 5 0 69 10 5560
2019 First official language - English 24 41 18 9 4 4 1 67 14 5228
2019 First official language - French 21 39 22 8 3 6 1 64 12 5396
2018 First official language - English 22 38 20 9 7 4 0 62 16 4331
2018 First official language - French 20 36 25 9 5 5 0 60 14 4426
2017 First official language - English 23 36 19 10 7 4 0 61 18 4161
2017 First official language - French 18 36 24 9 6 7 1 59 16 4195

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 35 10 5 2 2 0 82 7 5492
2020 First official language - French 43 39 11 4 1 2 0 83 5 5558
2019 First official language - English 40 38 12 6 3 1 0 79 9 5204
2019 First official language - French 39 40 13 4 2 2 0 81 6 5380
2018 First official language - English 43 36 11 5 3 2 0 81 8 4320
2018 First official language - French 41 41 11 3 2 2 0 84 5 4417
2017 First official language - English 43 36 12 5 3 2 0 81 8 4162
2017 First official language - French 36 45 11 3 2 3 0 83 5 4191
2014 First official language - English 41 35 12 6 3 2 0 78 9 4326
2014 First official language - French 34 43 13 4 2 4 0 80 6 4588

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 31 12 3 2 4 0 82 5 5494
2020 First official language - French 46 36 10 2 1 4 1 86 4 5567
2019 First official language - English 47 32 13 3 2 3 0 81 5 5214
2019 First official language - French 43 37 12 2 1 4 0 84 4 5377
2018 First official language - English 45 33 13 3 3 3 0 80 6 4316
2018 First official language - French 40 40 12 2 1 4 0 83 4 4421
2017 First official language - English 44 32 13 4 3 3 1 80 7 4163
2017 First official language - French 34 41 14 3 2 5 1 80 5 4192
2014 First official language - English 44 32 13 3 2 4 1 80 6 4323
2014 First official language - French 35 43 12 2 2 5 1 82 4 4588

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 29 15 4 2 5 1 79 6 5509
2020 First official language - French 40 35 13 3 1 7 1 81 4 5574

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 28 10 4 3 4 2 82 7 5503
2020 First official language - French 47 32 9 3 2 4 3 85 5 5563

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 7 3 2 0 0 88 5 5511
2020 First official language - French 59 32 6 2 1 0 0 91 3 5563
2019 First official language - English 52 32 9 4 3 0 0 84 7 5224
2019 First official language - French 51 37 8 3 1 0 0 88 5 5399
2018 First official language - English 49 34 10 4 3 0 0 83 7 4316
2018 First official language - French 45 41 9 3 2 0 0 86 5 4414
2017 First official language - English 47 35 9 6 4 0 0 82 9 4164
2017 First official language - French 41 44 9 4 2 0 0 85 6 4193
2014 First official language - English 46 34 11 5 3 0 0 80 8 4324
2014 First official language - French 39 44 11 4 2 0 0 83 6 4583

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 29 12 6 3 1 0 79 9 5498
2020 First official language - French 49 32 12 4 2 1 0 82 6 5559
2019 First official language - English 41 30 15 8 6 1 0 71 14 5223
2019 First official language - French 39 35 15 6 3 1 0 75 10 5393
2018 First official language - English 36 31 16 9 7 0 0 68 16 4322
2018 First official language - French 34 35 18 7 5 1 0 70 12 4410
2017 First official language - English 34 31 17 9 8 1 0 66 18 4154
2017 First official language - French 29 37 20 8 5 1 0 66 13 4194
2014 First official language - English 25 37 17 11 9 1 0 62 20 4326
2014 First official language - French 22 40 22 10 6 1 0 63 15 4587

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 31 11 6 3 0 0 80 9 5478
2020 First official language - French 48 34 12 4 2 0 0 82 6 5533
2019 First official language - English 39 33 14 9 5 0 0 72 14 5218
2019 First official language - French 39 37 15 6 3 0 0 76 9 5370
2018 First official language - English 35 34 15 10 6 0 0 70 16 4309
2018 First official language - French 32 39 18 7 4 0 0 71 11 4405
2017 First official language - English 33 34 15 10 7 0 0 68 17 4163
2017 First official language - French 27 40 18 9 5 1 0 67 14 4191
2014 First official language - English 26 38 16 12 7 0 0 65 19 4322
2014 First official language - French 22 41 21 10 5 0 0 64 15 4589

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 24 17 9 6 3 1 67 16 5496
2020 First official language - French 42 26 18 6 4 3 1 71 11 5564
2019 First official language - English 34 23 19 11 9 3 1 60 21 5230
2019 First official language - French 34 27 19 9 6 4 1 64 16 5400
2018 First official language - English 31 24 20 12 9 3 1 57 22 4324
2018 First official language - French 30 27 21 10 7 4 1 60 18 4420
2017 First official language - English 30 25 18 12 11 3 1 57 24 4170
2017 First official language - French 27 28 21 11 7 5 1 59 19 4192
2014 First official language - English 26 26 20 13 11 4 1 54 25 4325
2014 First official language - French 23 28 21 13 9 5 1 55 23 4589
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 23 41 36 5519
2020 First official language - French 23 46 31 5584
2019 First official language - English 27 36 38 5240
2019 First official language - French 26 42 32 5407
2018 First official language - English 28 36 36 4344
2018 First official language - French 26 42 31 4432
2017 First official language - English 28 37 35 4169
2017 First official language - French 27 43 29 4195
2014 First official language - English 29 35 37 4328
2014 First official language - French 28 41 30 4586

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 15 32 34 3 9 6 1255
2020 First official language - French 15 45 28 2 3 7 1279
2019 First official language - English 15 29 36 4 12 5 1402
2019 First official language - French 13 38 32 3 8 6 1441
2018 First official language - English 19 26 37 4 7 7 1199
2018 First official language - French 14 38 34 4 4 7 1181
2017 First official language - English 20 23 36 7 9 5 1141
2017 First official language - French 18 33 33 3 6 6 1177
2014 First official language - English 23 24 32 9 9999 11 1265
2014 First official language - French 19 31 34 6 9999 10 1325
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 5511
2020 First official language - French 7 93 5577
2019 First official language - English 12 88 5229
2019 First official language - French 10 90 5399
2018 First official language - English 14 86 4338
2018 First official language - French 12 88 4435

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 472
2020 First official language - French 44 56 421
2019 First official language - English 44 56 641
2019 First official language - French 47 53 530
2018 First official language - English 49 51 592
2018 First official language - French 49 51 521

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 472
2020 First official language - French 57 43 421
2019 First official language - English 67 33 641
2019 First official language - French 59 41 530
2018 First official language - English 61 39 592
2018 First official language - French 56 44 521

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 472
2020 First official language - French 7 93 421
2019 First official language - English 7 93 641
2019 First official language - French 7 93 530
2018 First official language - English 7 93 592
2018 First official language - French 7 93 521

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 472
2020 First official language - French 5 95 421
2019 First official language - English 7 93 641
2019 First official language - French 7 93 530
2018 First official language - English 9 91 592
2018 First official language - French 6 94 521

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 472
2020 First official language - French 2 98 421
2019 First official language - English 3 97 641
2019 First official language - French 3 97 530
2018 First official language - English 3 97 592
2018 First official language - French 3 97 521

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 472
2020 First official language - French 6 94 421
2019 First official language - English 3 97 641
2019 First official language - French 6 94 530
2018 First official language - English 5 95 592
2018 First official language - French 4 96 521

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 472
2020 First official language - French 30 70 421
2019 First official language - English 40 60 633
2019 First official language - French 30 70 525
2018 First official language - English 42 58 593
2018 First official language - French 33 67 518

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 472
2020 First official language - French 41 59 421
2019 First official language - English 45 55 633
2019 First official language - French 43 57 525
2018 First official language - English 40 60 593
2018 First official language - French 41 59 518

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 472
2020 First official language - French 42 58 421
2019 First official language - English 48 52 633
2019 First official language - French 44 56 525
2018 First official language - English 47 53 593
2018 First official language - French 45 55 518

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 472
2020 First official language - French 45 55 421
2019 First official language - English 44 56 633
2019 First official language - French 41 59 525
2018 First official language - English 43 57 593
2018 First official language - French 42 58 518

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 472
2020 First official language - French 32 68 421
2019 First official language - English 37 63 633
2019 First official language - French 27 73 525
2018 First official language - English 35 65 593
2018 First official language - French 28 72 518

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 472
2020 First official language - French 60 40 421
2019 First official language - English 49 51 633
2019 First official language - French 60 40 525
2018 First official language - English 51 49 593
2018 First official language - French 59 41 518

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 472
2020 First official language - French 38 62 421
2019 First official language - English 31 69 633
2019 First official language - French 35 65 525
2018 First official language - English 33 67 593
2018 First official language - French 32 68 518

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 472
2020 First official language - French 4 96 421
2019 First official language - English 8 92 633
2019 First official language - French 6 94 525
2018 First official language - English 8 92 593
2018 First official language - French 7 93 518

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 472
2020 First official language - French 13 87 421
2019 First official language - English 11 89 633
2019 First official language - French 12 88 525
2018 First official language - English 10 90 593
2018 First official language - French 9 91 518

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 472
2020 First official language - French 49 51 421
2019 First official language - English 50 50 633
2019 First official language - French 46 54 525
2018 First official language - English 48 52 593
2018 First official language - French 44 56 518

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 472
2020 First official language - French 18 82 421
2019 First official language - English 24 76 633
2019 First official language - French 19 81 525
2018 First official language - English 25 75 593
2018 First official language - French 18 82 518

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 472
2020 First official language - French 12 88 421
2019 First official language - English 16 84 633
2019 First official language - French 14 86 525
2018 First official language - English 16 84 593
2018 First official language - French 16 84 518

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 472
2020 First official language - French 58 42 421
2019 First official language - English 51 49 629
2019 First official language - French 58 42 522
2018 First official language - English 55 45 593
2018 First official language - French 56 44 521

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 472
2020 First official language - French 29 71 421
2019 First official language - English 26 74 629
2019 First official language - French 28 72 522
2018 First official language - English 24 76 593
2018 First official language - French 27 73 521

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 472
2020 First official language - French 11 89 421
2019 First official language - English 12 88 629
2019 First official language - French 10 90 522
2018 First official language - English 9 91 593
2018 First official language - French 10 90 521

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 472
2020 First official language - French 17 83 421
2019 First official language - English 15 85 629
2019 First official language - French 18 82 522
2018 First official language - English 16 84 593
2018 First official language - French 17 83 521

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 472
2020 First official language - French 7 93 421
2019 First official language - English 8 92 629
2019 First official language - French 8 92 522
2018 First official language - English 8 92 593
2018 First official language - French 9 91 521

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 472
2020 First official language - French 4 96 421
2019 First official language - English 5 95 629
2019 First official language - French 4 96 522
2018 First official language - English 7 93 593
2018 First official language - French 5 95 521

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 472
2020 First official language - French 16 84 421
2019 First official language - English 14 86 629
2019 First official language - French 14 86 522
2018 First official language - English 12 88 593
2018 First official language - French 16 84 521

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 472
2020 First official language - French 15 85 421
2019 First official language - English 13 87 629
2019 First official language - French 16 84 522
2018 First official language - English 12 88 593
2018 First official language - French 12 88 521

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 472
2020 First official language - French 19 81 421
2019 First official language - English 28 72 629
2019 First official language - French 20 80 522
2018 First official language - English 26 74 593
2018 First official language - French 24 76 521

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 449
2020 First official language - French 16 84 402
2019 First official language - English 10 90 595
2019 First official language - French 13 87 496
2018 First official language - English 11 89 558
2018 First official language - French 16 84 495

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 449
2020 First official language - French 18 82 402
2019 First official language - English 21 79 595
2019 First official language - French 17 83 496
2018 First official language - English 23 77 558
2018 First official language - French 20 80 495

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 449
2020 First official language - French 11 89 402
2019 First official language - English 9 91 595
2019 First official language - French 10 90 496
2018 First official language - English 9 91 558
2018 First official language - French 12 88 495

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 449
2020 First official language - French 9 91 402
2019 First official language - English 6 94 595
2019 First official language - French 8 92 496
2018 First official language - English 6 94 558
2018 First official language - French 9 91 495

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 449
2020 First official language - French 11 89 402
2019 First official language - English 9 91 595
2019 First official language - French 12 88 496
2018 First official language - English 12 88 558
2018 First official language - French 8 92 495

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 449
2020 First official language - French 10 90 402
2019 First official language - English 9 91 595
2019 First official language - French 10 90 496
2018 First official language - English 10 90 558
2018 First official language - French 14 86 495

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 449
2020 First official language - French 17 83 402
2019 First official language - English 15 85 595
2019 First official language - French 19 81 496
2018 First official language - English 12 88 558
2018 First official language - French 16 84 495

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 449
2020 First official language - French 14 86 402
2019 First official language - English 15 85 595
2019 First official language - French 15 85 496
2018 First official language - English 14 86 558
2018 First official language - French 13 87 495

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 449
2020 First official language - French 16 84 402
2019 First official language - English 12 88 595
2019 First official language - French 14 86 496
2018 First official language - English 13 87 558
2018 First official language - French 14 86 495

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 449
2020 First official language - French 22 78 402
2019 First official language - English 32 68 595
2019 First official language - French 24 76 496
2018 First official language - English 32 68 558
2018 First official language - French 23 77 495

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 449
2020 First official language - French 9 91 402
2019 First official language - English 10 90 595
2019 First official language - French 13 87 496
2018 First official language - English 9 91 558
2018 First official language - French 9 91 495

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 449
2020 First official language - French 42 58 402
2019 First official language - English 48 52 595
2019 First official language - French 43 57 496
2018 First official language - English 48 52 558
2018 First official language - French 42 58 495

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 1 99 449
2020 First official language - French 1 99 402
2019 First official language - English 2 98 595
2019 First official language - French 2 98 496
2018 First official language - English 2 98 558
2018 First official language - French 1 99 495

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 449
2020 First official language - French 44 56 402
2019 First official language - English 55 45 595
2019 First official language - French 46 54 496
2018 First official language - English 54 46 558
2018 First official language - French 46 54 495

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 449
2020 First official language - French 3 97 402
2019 First official language - English 4 96 595
2019 First official language - French 4 96 496
2018 First official language - English 3 97 558
2018 First official language - French 4 96 495

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 449
2020 First official language - French 16 84 402
2019 First official language - English 10 90 595
2019 First official language - French 14 86 496
2018 First official language - English 10 90 558
2018 First official language - French 12 88 495

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 14 17 5 4 29 8 60 14 5516
2020 First official language - French 23 17 15 3 3 30 8 66 10 5575
2019 First official language - English 22 15 20 7 5 23 8 54 18 5234
2019 First official language - French 19 18 17 5 4 28 10 59 14 5396
2018 First official language - English 19 18 22 6 6 23 6 52 17 4340
2018 First official language - French 17 20 19 5 4 28 7 57 14 4427
2017 First official language - English 18 17 20 6 7 24 7 52 20 4168
2017 First official language - French 13 21 17 5 4 30 9 57 15 4196
2014 First official language - English 17 17 22 6 7 25 7 49 19 4327
2014 First official language - French 12 19 18 5 5 31 9 53 17 4590

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 26 14 4 3 10 1 76 8 5502
2020 First official language - French 38 32 14 3 2 11 1 79 5 5564
2019 First official language - English 37 27 17 5 4 8 1 71 10 5228
2019 First official language - French 33 33 15 4 2 11 1 75 7 5395
2018 First official language - English 32 31 17 5 5 9 1 69 11 4330
2018 First official language - French 28 36 17 5 3 11 1 73 8 4425
2017 First official language - English 32 29 17 6 6 10 1 68 13 4165
2017 First official language - French 23 37 16 5 3 14 2 72 9 4186
2014 First official language - English 28 28 20 6 5 12 1 65 12 4327
2014 First official language - French 20 35 19 5 3 16 2 67 10 4590
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 5506
2020 First official language - French 4 96 5567
2019 First official language - English 7 93 5220
2019 First official language - French 6 94 5401
2018 First official language - English 7 93 4331
2018 First official language - French 5 95 4429

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 318
2020 First official language - French 35 65 236
2019 First official language - English 34 66 345
2019 First official language - French 29 71 300
2018 First official language - English 35 65 283
2018 First official language - French 30 70 215

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 73 27 318
2020 First official language - French 75 25 236
2019 First official language - English 77 23 345
2019 First official language - French 76 24 300
2018 First official language - English 77 23 283
2018 First official language - French 80 20 215

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 318
2020 First official language - French 4 96 236
2019 First official language - English 5 95 345
2019 First official language - French 5 95 300
2018 First official language - English 3 97 283
2018 First official language - French 5 95 215

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 318
2020 First official language - French 0 100 236

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 318
2020 First official language - French 9 91 236
2019 First official language - English 11 89 345
2019 First official language - French 6 94 300
2018 First official language - English 9 91 283
2018 First official language - French 6 94 215

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 318
2020 First official language - French 4 96 236
2019 First official language - English 4 96 345
2019 First official language - French 4 96 300

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 318
2020 First official language - French 10 90 236
2019 First official language - English 10 90 345
2019 First official language - French 10 90 300
2018 First official language - English 10 90 283
2018 First official language - French 9 91 215

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 318
2020 First official language - French 19 81 236
2019 First official language - English 27 73 336
2019 First official language - French 17 83 295
2018 First official language - English 17 83 283
2018 First official language - French 14 86 215

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 318
2020 First official language - French 14 86 236
2019 First official language - English 20 80 336
2019 First official language - French 13 87 295
2018 First official language - English 17 83 283
2018 First official language - French 13 87 215

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 318
2020 First official language - French 11 89 236
2019 First official language - English 14 86 336
2019 First official language - French 7 93 295
2018 First official language - English 9 91 283
2018 First official language - French 11 89 215

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 318
2020 First official language - French 5 95 236
2019 First official language - English 7 93 336
2019 First official language - French 3 97 295
2018 First official language - English 4 96 283
2018 First official language - French 4 96 215

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 318
2020 First official language - French 28 72 236
2019 First official language - English 32 68 336
2019 First official language - French 31 69 295
2018 First official language - English 29 71 283
2018 First official language - French 29 71 215

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 318
2020 First official language - French 20 80 236
2019 First official language - English 24 76 336
2019 First official language - French 19 81 295
2018 First official language - English 25 75 283
2018 First official language - French 18 82 215

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 318
2020 First official language - French 3 97 236
2019 First official language - English 3 97 336
2019 First official language - French 3 97 295
2018 First official language - English 3 97 283
2018 First official language - French 2 98 215

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 318
2020 First official language - French 2 98 236
2019 First official language - English 2 98 336
2019 First official language - French 2 98 295

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 318
2020 First official language - French 5 95 236
2019 First official language - English 4 96 336
2019 First official language - French 4 96 295
2018 First official language - English 8 92 283
2018 First official language - French 5 95 215

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 318
2020 First official language - French 18 82 236
2019 First official language - English 10 90 336
2019 First official language - French 14 86 295
2018 First official language - English 12 88 283
2018 First official language - French 12 88 215

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 318
2020 First official language - French 13 87 236
2019 First official language - English 16 84 336
2019 First official language - French 12 88 295
2018 First official language - English 18 82 283
2018 First official language - French 15 85 215

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 318
2020 First official language - French 22 78 236
2019 First official language - English 25 75 336
2019 First official language - French 29 71 295
2018 First official language - English 24 76 283
2018 First official language - French 30 70 215

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 318
2020 First official language - French 30 70 236
2019 First official language - English 29 71 333
2019 First official language - French 28 72 293
2018 First official language - English 33 67 283
2018 First official language - French 35 65 215

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 318
2020 First official language - French 17 83 236
2019 First official language - English 14 86 333
2019 First official language - French 11 89 293
2018 First official language - English 15 85 283
2018 First official language - French 14 86 215

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 318
2020 First official language - French 5 95 236
2019 First official language - English 9 91 333
2019 First official language - French 6 94 293
2018 First official language - English 7 93 283
2018 First official language - French 11 89 215

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 318
2020 First official language - French 13 87 236
2019 First official language - English 15 85 333
2019 First official language - French 14 86 293
2018 First official language - English 14 86 283
2018 First official language - French 16 84 215

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 318
2020 First official language - French 5 95 236
2019 First official language - English 4 96 333
2019 First official language - French 2 98 293
2018 First official language - English 4 96 283
2018 First official language - French 7 93 215

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 318
2020 First official language - French 3 97 236
2019 First official language - English 4 96 333
2019 First official language - French 2 98 293
2018 First official language - English 6 94 283
2018 First official language - French 5 95 215

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 318
2020 First official language - French 11 89 236
2019 First official language - English 10 90 333
2019 First official language - French 10 90 293
2018 First official language - English 12 88 283
2018 First official language - French 12 88 215

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 318
2020 First official language - French 10 90 236
2019 First official language - English 13 87 333
2019 First official language - French 12 88 293
2018 First official language - English 11 89 283
2018 First official language - French 8 92 215

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 318
2020 First official language - French 44 56 236
2019 First official language - English 51 49 333
2019 First official language - French 46 54 293
2018 First official language - English 48 52 283
2018 First official language - French 43 57 215

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 303
2020 First official language - French 7 93 228
2019 First official language - English 6 94 289
2019 First official language - French 8 92 256
2018 First official language - English 5 95 266
2018 First official language - French 5 95 205

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 303
2020 First official language - French 12 88 228
2019 First official language - English 17 83 289
2019 First official language - French 14 86 256
2018 First official language - English 13 87 266
2018 First official language - French 12 88 205

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 303
2020 First official language - French 6 94 228
2019 First official language - English 3 97 289
2019 First official language - French 5 95 256
2018 First official language - English 2 98 266
2018 First official language - French 3 97 205

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 303
2020 First official language - French 4 96 228
2019 First official language - English 2 98 289
2019 First official language - French 3 97 256
2018 First official language - English 2 98 266
2018 First official language - French 4 96 205

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 303
2020 First official language - French 4 96 228
2019 First official language - English 4 96 289
2019 First official language - French 4 96 256

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 303
2020 First official language - French 6 94 228
2019 First official language - English 6 94 289
2019 First official language - French 5 95 256
2018 First official language - English 4 96 266
2018 First official language - French 8 92 205

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 303
2020 First official language - French 12 88 228
2019 First official language - English 11 89 289
2019 First official language - French 15 85 256
2018 First official language - English 8 92 266
2018 First official language - French 10 90 205

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 303
2020 First official language - French 14 86 228
2019 First official language - English 15 85 289
2019 First official language - French 14 86 256
2018 First official language - English 11 89 266
2018 First official language - French 12 88 205

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 303
2020 First official language - French 14 86 228
2019 First official language - English 9 91 289
2019 First official language - French 11 89 256
2018 First official language - English 12 88 266
2018 First official language - French 13 87 205

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 303
2020 First official language - French 20 80 228
2019 First official language - English 27 73 289
2019 First official language - French 25 75 256
2018 First official language - English 33 67 266
2018 First official language - French 25 75 205

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 303
2020 First official language - French 8 92 228
2019 First official language - English 8 92 289
2019 First official language - French 10 90 256
2018 First official language - English 11 89 266
2018 First official language - French 12 88 205

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 303
2020 First official language - French 38 62 228
2019 First official language - English 45 55 289
2019 First official language - French 38 62 256
2018 First official language - English 47 53 266
2018 First official language - French 41 59 205

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 303
2020 First official language - French 2 98 228

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 63 37 303
2020 First official language - French 55 45 228
2019 First official language - English 63 37 289
2019 First official language - French 53 47 256
2018 First official language - English 67 33 266
2018 First official language - French 57 43 205

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 303
2020 First official language - French 3 97 228
2019 First official language - English 4 96 289
2019 First official language - French 2 98 256
2018 First official language - English 4 96 266
2018 First official language - French 5 95 205

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 303
2020 First official language - French 16 84 228
2019 First official language - English 10 90 289
2019 First official language - French 14 86 256
2018 First official language - English 16 84 266
2018 First official language - French 14 86 205

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 14 18 3 2 32 7 63 8 5501
2020 First official language - French 25 18 14 2 2 33 7 71 6 5565
2019 First official language - English 24 13 22 3 3 27 7 57 10 5230
2019 First official language - French 21 18 17 2 2 30 9 64 8 5394
2018 First official language - English 20 17 24 3 3 27 5 56 9 4329
2018 First official language - French 18 20 20 3 2 31 6 61 7 4412
2017 First official language - English 19 16 20 3 4 31 7 57 10 4167
2017 First official language - French 14 22 16 2 2 35 8 65 6 4194
2014 First official language - English 18 16 24 3 3 30 7 53 9 4324
2014 First official language - French 13 19 17 2 2 38 8 60 8 4589

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 26 15 3 2 11 1 78 6 5507
2020 First official language - French 39 32 13 2 1 12 1 81 4 5565
2019 First official language - English 40 25 18 3 3 11 1 73 7 5215
2019 First official language - French 34 31 16 2 2 13 2 77 5 5397
2018 First official language - English 34 30 19 3 3 11 1 72 7 4329
2018 First official language - French 28 36 17 3 2 13 1 75 5 4410
2017 First official language - English 35 29 15 3 3 12 2 75 8 4165
2017 First official language - French 25 37 15 2 2 16 2 77 5 4189
2014 First official language - English 31 28 19 3 3 15 1 70 7 4325
2014 First official language - French 22 35 17 2 2 20 2 72 5 4591

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 8 31 15 29 16 0 12 52 100
2020 First official language - French 2 7 26 14 27 22 2 12 53 45
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 23 16 10 10 0 2 63 20 5518
2020 First official language - French 42 22 16 10 8 0 2 66 18 5578

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 18 8 7 0 1 67 15 5501
2020 First official language - French 33 28 21 10 7 0 1 61 18 5569
2019 First official language - English 26 28 20 12 14 0 1 54 26 5234
2019 First official language - French 21 26 24 13 14 0 2 48 28 5404
2018 First official language - English 20 26 23 13 17 0 1 46 31 4330
2018 First official language - French 17 22 25 16 18 0 1 40 35 4436
2017 First official language - English 21 25 20 13 19 0 2 47 33 4164
2017 First official language - French 16 20 21 18 21 0 4 38 40 4188

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 28 25 14 10 0 0 50 24 5514
2020 First official language - French 22 26 27 15 9 0 0 48 25 5574
2019 First official language - English 23 29 24 13 10 0 1 53 23 5228
2019 First official language - French 22 27 27 15 9 0 1 49 24 5398
2018 First official language - English 18 27 27 15 11 0 1 46 27 4330
2018 First official language - French 17 24 31 17 11 0 0 41 28 4435
2017 First official language - English 18 27 25 16 13 0 1 46 29 4166
2017 First official language - French 16 22 30 18 13 0 1 39 31 4193

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 29 20 10 6 0 1 63 16 5502
2020 First official language - French 27 29 23 13 8 0 1 57 20 5561
2019 First official language - English 30 30 20 11 7 0 1 61 18 5212
2019 First official language - French 25 29 23 13 9 0 1 55 22 5364
2018 First official language - English 25 30 23 13 7 0 1 56 21 4314
2018 First official language - French 20 27 26 16 10 0 2 47 26 4422
2017 First official language - English 23 30 23 13 9 0 2 54 23 4155
2017 First official language - French 18 25 26 16 12 0 2 44 29 4192

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 25 20 11 10 1 1 58 22 5491
2020 First official language - French 29 25 21 13 10 1 1 55 23 5555
2019 First official language - English 27 27 20 13 11 1 1 55 25 5220
2019 First official language - French 25 25 22 15 11 1 1 51 27 5373
2018 First official language - English 21 25 23 16 13 1 1 47 30 4311
2018 First official language - French 19 23 24 18 13 1 2 43 32 4415
2017 First official language - English 20 24 21 17 15 1 2 45 33 4159
2017 First official language - French 17 21 24 19 15 1 3 40 36 4192

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 22 12 6 5 0 4 77 11 5494
2020 First official language - French 47 24 13 7 5 0 4 73 13 5551
2019 First official language - English 54 23 11 5 4 0 4 80 9 5216
2019 First official language - French 48 23 13 7 4 0 5 75 12 5378
2018 First official language - English 48 24 14 6 4 0 4 75 11 4325
2018 First official language - French 41 23 16 7 5 1 6 69 13 4425
2017 First official language - English 43 24 13 7 5 1 7 73 12 4150
2017 First official language - French 35 24 17 7 7 1 10 66 15 4183

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 27 21 12 9 0 0 58 21 5499
2020 First official language - French 34 27 21 11 7 0 1 61 18 5568
2019 First official language - English 37 29 18 8 7 0 1 67 15 5211
2019 First official language - French 39 28 18 8 6 0 1 68 14 5380
2018 First official language - English 33 27 21 10 9 0 1 61 18 4319
2018 First official language - French 33 26 22 10 7 1 1 61 17 4424
2017 First official language - English 28 31 21 11 8 0 1 60 19 4156
2017 First official language - French 31 30 23 9 6 0 1 61 15 4183

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 24 17 9 9 0 6 62 19 5507
2020 First official language - French 33 25 19 10 7 0 6 61 18 5572

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 17 6 4 1 1 72 10 5504
2020 First official language - French 39 32 18 7 3 1 2 72 10 5558
2019 First official language - English 32 33 19 9 5 1 1 66 14 5225
2019 First official language - French 33 33 20 8 4 1 1 68 12 5381
2018 First official language - English 27 33 23 10 6 1 1 61 16 4320
2018 First official language - French 25 32 25 11 5 1 1 59 16 4403
2017 First official language - English 26 32 21 11 7 1 1 60 18 4153
2017 First official language - French 27 32 22 10 5 1 2 62 16 4173

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 33 20 10 5 0 1 64 15 5500
2020 First official language - French 32 32 21 9 4 1 1 65 14 5558
2019 First official language - English 25 31 23 12 8 1 1 57 20 5222
2019 First official language - French 27 31 22 13 5 1 1 59 18 5381
2018 First official language - English 21 30 25 14 9 1 1 52 23 4322
2018 First official language - French 22 30 26 15 6 1 1 52 22 4409
2017 First official language - English 20 29 23 14 11 1 1 50 26 4156
2017 First official language - French 21 30 24 15 8 1 2 52 23 4182

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 32 18 9 5 0 1 69 13 5508
2020 First official language - French 39 30 18 8 4 0 1 70 12 5560
2019 First official language - English 31 30 19 11 8 1 1 62 19 5224
2019 First official language - French 32 30 22 10 5 0 1 62 15 5384
2018 First official language - English 25 32 21 12 8 0 1 58 21 4317
2018 First official language - French 26 29 25 13 6 0 1 56 19 4404
2017 First official language - English 26 30 20 13 9 1 1 57 23 4160
2017 First official language - French 26 31 21 12 6 1 2 59 19 4180

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 26 13 6 5 1 1 76 11 5494
2020 First official language - French 48 26 14 7 4 1 1 75 11 5538
2019 First official language - English 44 25 14 8 6 1 1 71 15 5220
2019 First official language - French 43 28 16 8 5 0 1 71 13 5378

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 32 22 11 6 0 0 62 16 5508
2020 First official language - French 33 30 22 9 5 0 1 63 14 5563

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 23 12 8 0 0 58 19 5498
2020 First official language - French 30 30 21 11 6 0 1 61 17 5557
2019 First official language - English 29 30 21 11 8 0 1 60 19 5207
2019 First official language - French 32 30 21 10 6 0 1 63 15 5366
2018 First official language - English 27 28 21 14 9 0 1 56 23 4304
2018 First official language - French 26 28 25 13 7 1 1 55 20 4394
2017 First official language - English 25 28 21 13 11 1 1 54 25 4152
2017 First official language - French 25 29 22 13 7 1 2 56 21 4170

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 26 12 3 2 0 1 82 5 5485
2020 First official language - French 57 24 11 3 2 0 2 83 5 5524
2019 First official language - English 56 23 11 5 3 0 1 80 8 5215
2019 First official language - French 59 21 11 4 3 0 2 82 7 5377
2018 First official language - English 53 23 12 5 4 0 2 78 10 4302
2018 First official language - French 52 24 12 4 4 0 3 79 9 4394
2017 First official language - English 55 24 12 5 3 0 2 80 8 4157
2017 First official language - French 55 22 12 5 3 0 3 80 8 4188

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 37 20 8 4 0 0 68 12 5485
2020 First official language - French 33 33 20 9 4 0 1 66 13 5547

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 15 5 1 1 0 4 92 3 5496
2020 First official language - French 68 18 6 2 1 0 5 91 3 5527
2019 First official language - English 75 11 5 2 1 1 5 91 4 5202
2019 First official language - French 71 13 5 2 1 1 7 91 3 5368
2018 First official language - English 71 13 6 2 2 1 4 90 4 4307
2018 First official language - French 66 17 7 3 2 1 6 88 5 4396

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 9 3 2 2 1 2 92 4 5488
2020 First official language - French 80 8 4 2 2 1 4 93 4 5520
2019 First official language - English 73 11 6 3 4 1 2 87 7 5228
2019 First official language - French 75 10 5 4 3 1 3 88 7 5383
2018 First official language - English 70 13 7 3 4 1 3 86 7 4306
2018 First official language - French 69 13 6 3 4 1 5 86 7 4395
2017 First official language - English 70 13 6 4 4 1 3 86 8 4156
2017 First official language - French 71 11 5 3 3 1 6 88 6 4192

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 17 6 2 1 0 1 91 3 5478
2020 First official language - French 72 16 6 3 1 0 3 90 3 5527
2019 First official language - English 62 24 8 3 2 0 1 87 5 5207
2019 First official language - French 62 22 9 3 2 0 2 85 6 5373
2018 First official language - English 56 26 10 4 2 0 1 84 6 4321
2018 First official language - French 58 22 10 5 2 0 3 82 7 4421
2017 First official language - English 57 26 8 4 2 0 2 85 6 4160
2017 First official language - French 58 22 9 4 2 0 5 84 6 4185

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 14 7 3 3 0 1 87 6 5492
2020 First official language - French 72 13 6 3 2 0 3 88 6 5533
2019 First official language - English 63 18 8 5 5 0 1 82 9 5204
2019 First official language - French 65 16 8 4 3 0 2 83 8 5361
2018 First official language - English 57 21 10 6 5 0 1 79 11 4312
2018 First official language - French 60 18 9 6 5 0 3 80 11 4410
2017 First official language - English 61 19 8 5 5 1 2 81 11 4161
2017 First official language - French 62 16 8 5 4 0 5 82 9 4192

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 10 4 1 1 0 20 93 2 5500
2020 First official language - French 65 11 5 2 1 0 17 91 3 5545
2019 First official language - English 61 11 4 2 1 0 21 92 3 5196
2019 First official language - French 61 11 5 2 1 0 19 90 4 5363
2018 First official language - English 55 13 5 2 1 0 24 89 4 4288
2018 First official language - French 57 12 6 2 1 0 22 88 4 4391
2017 First official language - English 56 13 5 2 1 0 23 90 4 4157
2017 First official language - French 56 11 5 2 1 0 24 89 4 4189

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 18 7 2 1 0 3 90 3 5508
2020 First official language - French 74 14 5 2 1 0 4 92 3 5565
2019 First official language - English 67 18 7 2 1 0 4 89 4 5205
2019 First official language - French 72 14 6 2 1 0 5 91 3 5373
2018 First official language - English 60 21 10 3 1 0 4 85 5 4303
2018 First official language - French 66 17 7 2 1 0 6 89 3 4400
2017 First official language - English 61 20 8 3 2 1 6 86 5 4137
2017 First official language - French 67 15 6 2 1 0 9 90 4 4166

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 17 7 4 4 0 2 84 8 5509
2020 First official language - French 72 13 5 3 3 0 3 89 6 5563
2019 First official language - English 66 15 7 4 5 1 2 83 10 5218
2019 First official language - French 72 12 6 3 3 0 3 87 7 5391
2018 First official language - English 63 16 8 4 6 1 3 81 10 4316
2018 First official language - French 67 14 7 4 4 1 4 85 8 4416
2017 First official language - English 63 16 8 4 5 1 4 83 9 4168
2017 First official language - French 67 13 7 4 3 0 6 85 8 4188

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 16 5 3 0 1 75 9 5513
2020 First official language - French 48 27 16 6 2 0 1 76 8 5573
2019 First official language - English 56 26 11 4 2 0 1 83 6 5212
2019 First official language - French 56 23 12 3 2 0 2 82 5 5377
2018 First official language - English 50 28 13 4 3 0 2 80 7 4314
2018 First official language - French 50 27 14 5 2 0 3 79 7 4415
2017 First official language - English 49 30 13 4 2 0 2 81 6 4158
2017 First official language - French 52 25 12 5 2 0 4 80 7 4186

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 41 20 6 3 0 0 72 8 5514
2020 First official language - French 32 39 20 6 2 0 0 72 9 5572

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 36 33 11 4 0 0 52 15 5519
2020 First official language - French 18 33 34 11 3 0 0 51 15 5578
2019 First official language - English 18 34 32 12 4 0 0 52 16 5230
2019 First official language - French 18 33 34 12 3 0 0 51 15 5402
2018 First official language - English 14 33 34 13 5 0 0 47 18 4337
2018 First official language - French 13 30 38 14 5 0 0 44 19 4437
2017 First official language - English 11 29 37 15 7 0 0 41 22 4166
2017 First official language - French 11 27 41 15 6 0 0 38 21 4199

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 20 39 21 9 0 0 30 31 5504
2020 First official language - French 7 19 38 24 12 0 0 36 26 5562
2019 First official language - English 10 18 38 23 11 0 0 34 28 5202
2019 First official language - French 6 18 36 26 14 0 0 40 24 5372
2018 First official language - English 11 19 40 21 9 0 0 30 30 4264
2018 First official language - French 8 18 37 24 12 0 0 36 27 4379
2017 First official language - English 11 21 39 20 9 0 0 28 32 4155
2017 First official language - French 6 20 37 24 12 0 1 36 26 4183

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 34 8 4 1 1 0 87 5 5506
2020 First official language - French 48 38 9 3 1 1 0 87 4 5573
2019 First official language - English 39 38 12 6 2 2 0 79 9 5213
2019 First official language - French 37 40 14 4 2 2 0 80 6 5384
2018 First official language - English 37 39 13 6 3 2 0 78 9 4329
2018 First official language - French 31 43 15 5 3 3 0 76 9 4432
2017 First official language - English 29 41 14 8 5 3 0 72 13 4164
2017 First official language - French 20 41 20 8 4 7 0 65 13 4189

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 11 7 3 2 0 79 10 5492
2020 First official language - French 42 34 13 7 3 2 0 77 10 5556

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 27 11 10 7 1 0 72 16 5504
2020 First official language - French 46 29 11 7 4 1 0 77 12 5567

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 24 11 3 2 3 1 83 6 5490
2020 First official language - French 53 29 10 3 2 2 1 84 5 5547

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 13 7 4 2 0 75 11 5507
2020 First official language - French 41 34 14 7 3 1 0 76 10 5567
2019 First official language - English 30 35 16 12 6 1 0 65 19 5224
2019 First official language - French 28 37 18 11 5 1 0 66 16 5399
2018 First official language - English 28 35 16 12 8 2 0 64 20 4340
2018 First official language - French 23 39 19 11 6 2 0 63 18 4434
2017 First official language - English 20 37 17 13 11 2 0 58 25 4168
2017 First official language - French 14 42 21 13 8 2 0 58 21 4194

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 37 8 4 1 1 0 86 6 5522
2020 First official language - French 41 43 9 5 1 1 0 85 6 5585

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 35 10 5 2 1 0 83 7 5501
2020 First official language - French 42 39 11 5 1 1 0 82 7 5557

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 16 4 2 1 1 77 6 5489
2020 First official language - French 36 39 17 4 1 1 1 77 6 5545

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 29 10 3 1 2 1 85 4 5500
2020 First official language - French 46 37 11 3 1 1 1 85 4 5564

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 13 4 0 0 4 2 95 0 5507
2020 First official language - French 71 23 3 1 0 1 0 95 1 5565

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 27 6 3 1 1 0 90 4 5502
2020 First official language - French 56 34 6 2 1 1 0 91 3 5557

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 26 8 6 4 1 0 82 9 5504
2020 First official language - French 54 29 8 5 3 1 0 84 7 5553

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 23 7 2 1 1 0 89 4 5505
2020 First official language - French 57 30 8 3 1 1 0 88 4 5564

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 46 10 9 3 1 0 78 12 1290
2020 First official language - French 28 46 15 8 2 1 1 75 10 1602
2019 First official language - English 23 45 13 11 4 2 3 72 15 1192
2019 First official language - French 21 45 17 10 3 1 3 69 14 1437

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 96 4 1290
2020 First official language - French 97 3 1600

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 38 15 15 6 0 0 65 21 1242
2020 First official language - French 24 33 21 16 6 0 0 57 22 1546
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 5489
2020 First official language - French 7 93 5559

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 5498
2020 First official language - French 14 86 5562
2019 First official language - English 16 84 5235
2019 First official language - French 13 87 5407
2017 First official language - English 17 83 4165
2017 First official language - French 14 86 4192
2014 First official language - English 17 83 4312
2014 First official language - French 13 87 4578

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 717
2020 First official language - French 39 61 758

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 83 17 710
2020 First official language - French 81 19 760
2019 First official language - English 81 19 827
2019 First official language - French 80 20 713
2017 First official language - English 78 22 718
2017 First official language - French 79 21 598
2014 First official language - English 80 20 715
2014 First official language - French 81 19 588

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 32 6 4 2 1 1 88 6 582
2020 First official language - French 54 33 7 4 2 0 0 87 6 614
2019 First official language - English 54 28 6 9 2 0 1 82 11 652
2019 First official language - French 50 34 6 6 3 0 0 85 9 563
2017 First official language - English 43 39 7 7 3 0 1 83 10 561
2017 First official language - French 46 37 6 8 3 0 0 83 11 471
2014 First official language - English 54 28 6 8 4 1 0 82 12 572
2014 First official language - French 52 33 7 6 0 0 1 87 6 472

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 26 7 3 2 2 3 87 6 5508
2020 First official language - French 52 32 7 3 1 2 3 88 4 5579
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 55 16 1 66 34 5524
2020 First official language - French 31 56 13 1 64 36 5588

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 1561
2020 First official language - French 32 68 1733

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 21 15 19 24 1 5 37 47 1559
2020 First official language - French 12 21 20 19 22 1 5 35 44 1733

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 18 15 19 33 1 3 30 55 1560
2020 First official language - French 9 17 18 21 33 1 2 27 55 1734

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 18 11 6 6 2 9 75 13 5515
2020 First official language - French 41 19 14 8 7 1 11 67 17 5576
2019 First official language - English 43 18 13 8 9 1 6 66 19 5152
2019 First official language - French 38 18 16 11 10 1 7 60 23 5326
2018 First official language - English 41 17 14 8 12 1 7 63 22 4337
2018 First official language - French 34 16 16 13 13 1 9 54 28 4429
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