2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 40 3 4 1 0 0 92 6 3340
2020 3 to 10 years in current department or agency 46 41 4 7 2 0 0 88 9 3923
2020 11 to 20 years in current department or agency 40 47 4 7 2 0 0 87 9 2373
2020 More than 20 years in current department or agency 42 44 3 8 2 0 0 86 10 803

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 16 2 1 1 0 0 96 2 3324
2020 3 to 10 years in current department or agency 77 17 3 1 1 0 0 95 2 3912
2020 11 to 20 years in current department or agency 73 21 3 1 1 1 0 95 2 2362
2020 More than 20 years in current department or agency 74 18 4 1 1 1 1 94 2 804
2017 Less than 3 years in current department or agency 69 22 3 3 2 1 1 93 4 2143
2017 3 to 10 years in current department or agency 65 26 4 2 1 0 0 92 4 3331
2017 11 to 20 years in current department or agency 61 28 5 3 1 0 1 90 5 1914
2017 More than 20 years in current department or agency 61 27 7 3 2 0 1 89 4 838
2014 Less than 3 years in current department or agency 71 21 3 3 1 0 0 93 4 1542
2014 3 to 10 years in current department or agency 64 27 4 3 1 0 0 92 4 4107
2014 11 to 20 years in current department or agency 62 28 4 4 1 1 1 91 5 1892
2014 More than 20 years in current department or agency 62 28 4 2 1 1 1 92 4 1295

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 35 7 5 1 0 1 86 7 3327
2020 3 to 10 years in current department or agency 48 36 7 6 2 0 1 85 8 3919
2020 11 to 20 years in current department or agency 44 40 8 6 2 0 1 84 8 2369
2020 More than 20 years in current department or agency 43 41 7 7 1 0 1 85 8 802
2019 Less than 3 years in current department or agency 47 34 7 8 3 0 0 82 11 3220
2019 3 to 10 years in current department or agency 45 35 8 9 4 0 0 80 13 3274
2019 11 to 20 years in current department or agency 40 38 8 9 5 0 0 78 14 2146
2019 More than 20 years in current department or agency 43 35 8 9 4 0 0 78 14 646
2017 Less than 3 years in current department or agency 45 35 7 8 4 0 0 80 12 2149
2017 3 to 10 years in current department or agency 39 39 7 9 5 0 0 78 14 3332
2017 11 to 20 years in current department or agency 38 41 8 8 5 0 0 79 14 1918
2017 More than 20 years in current department or agency 40 37 8 9 6 0 1 77 16 840
2014 Less than 3 years in current department or agency 43 37 7 8 5 0 0 81 13 1542
2014 3 to 10 years in current department or agency 42 37 8 9 4 0 0 80 13 4104
2014 11 to 20 years in current department or agency 39 41 7 8 4 0 0 81 12 1890
2014 More than 20 years in current department or agency 45 37 6 7 5 0 0 82 12 1296

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 37 10 10 3 0 0 77 13 3330
2020 3 to 10 years in current department or agency 36 40 11 9 3 0 1 76 12 3905
2020 11 to 20 years in current department or agency 36 40 12 8 2 0 1 78 10 2358
2020 More than 20 years in current department or agency 42 38 11 6 2 0 1 81 8 801
2019 Less than 3 years in current department or agency 28 39 13 15 6 0 0 67 20 3219
2019 3 to 10 years in current department or agency 29 40 13 12 6 0 0 69 18 3265
2019 11 to 20 years in current department or agency 27 43 14 11 4 0 0 71 15 2130
2019 More than 20 years in current department or agency 35 40 13 7 3 0 1 77 11 645
2018 Less than 3 years in current department or agency 28 43 10 13 6 0 0 71 19 3080
2018 3 to 10 years in current department or agency 25 45 10 14 6 0 0 70 20 3045
2018 11 to 20 years in current department or agency 22 47 13 12 5 0 1 69 17 1937
2018 More than 20 years in current department or agency 32 45 9 9 4 0 1 77 13 639
2017 Less than 3 years in current department or agency 28 38 11 13 9 0 1 67 22 2149
2017 3 to 10 years in current department or agency 26 38 12 14 10 0 0 64 24 3338
2017 11 to 20 years in current department or agency 25 41 13 14 6 0 0 67 19 1917
2017 More than 20 years in current department or agency 30 40 12 10 6 0 1 71 17 837
2014 Less than 3 years in current department or agency 30 38 10 13 8 0 1 68 22 1540
2014 3 to 10 years in current department or agency 25 38 14 15 9 0 0 63 23 4108
2014 11 to 20 years in current department or agency 21 40 13 16 10 0 0 61 26 1893
2014 More than 20 years in current department or agency 29 37 12 12 9 0 1 67 21 1297

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 31 7 4 1 0 0 88 5 3322
2020 3 to 10 years in current department or agency 52 33 7 5 1 0 0 86 6 3894
2020 11 to 20 years in current department or agency 48 38 8 5 2 0 0 86 6 2352
2020 More than 20 years in current department or agency 52 35 6 5 1 0 1 88 6 796
2019 Less than 3 years in current department or agency 51 33 8 5 2 0 0 84 7 3208
2019 3 to 10 years in current department or agency 48 37 9 5 2 0 0 85 6 3255
2019 11 to 20 years in current department or agency 44 40 8 5 2 0 0 84 8 2132
2019 More than 20 years in current department or agency 48 37 8 5 1 0 0 86 6 640
2017 Less than 3 years in current department or agency 51 35 7 6 2 0 0 86 7 2141
2017 3 to 10 years in current department or agency 46 39 7 6 3 0 0 85 8 3321
2017 11 to 20 years in current department or agency 44 42 8 4 2 0 0 86 6 1916
2017 More than 20 years in current department or agency 49 37 8 4 2 0 0 86 6 839
2014 Less than 3 years in current department or agency 50 35 7 5 2 0 0 86 7 1537
2014 3 to 10 years in current department or agency 43 40 9 5 2 0 0 84 7 4105
2014 11 to 20 years in current department or agency 42 43 9 5 1 0 0 84 7 1891
2014 More than 20 years in current department or agency 48 38 7 4 2 0 0 86 6 1297

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 29 8 5 2 0 0 84 7 3328
2020 3 to 10 years in current department or agency 50 30 10 7 3 0 0 80 10 3916
2020 11 to 20 years in current department or agency 46 33 10 7 3 0 1 79 11 2364
2020 More than 20 years in current department or agency 49 32 10 5 3 0 1 82 8 802
2019 Less than 3 years in current department or agency 53 30 8 5 3 0 1 84 9 3222
2019 3 to 10 years in current department or agency 48 33 9 6 4 0 0 81 10 3260
2019 11 to 20 years in current department or agency 42 36 11 6 4 0 1 79 10 2139
2019 More than 20 years in current department or agency 43 33 12 6 4 0 1 77 10 642
2018 Less than 3 years in current department or agency 51 31 9 5 2 1 1 83 7 3073
2018 3 to 10 years in current department or agency 43 36 10 7 4 0 0 79 11 3034
2018 11 to 20 years in current department or agency 41 36 11 7 5 0 0 77 12 1937
2018 More than 20 years in current department or agency 45 36 10 5 3 0 1 82 9 641
2017 Less than 3 years in current department or agency 51 30 9 5 3 0 1 82 8 2145
2017 3 to 10 years in current department or agency 41 36 10 8 5 0 0 77 13 3327
2017 11 to 20 years in current department or agency 38 37 11 8 5 0 0 76 13 1918
2017 More than 20 years in current department or agency 42 36 13 6 3 0 0 78 9 839
2014 Less than 3 years in current department or agency 41 32 11 8 6 1 1 75 14 1542
2014 3 to 10 years in current department or agency 36 36 13 9 5 0 1 72 14 4107
2014 11 to 20 years in current department or agency 32 38 15 9 4 1 1 71 13 1892
2014 More than 20 years in current department or agency 35 37 14 8 6 0 1 72 14 1292

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 11 6 3 0 0 80 8 3336
2020 3 to 10 years in current department or agency 40 40 11 6 3 0 0 81 9 3917
2020 11 to 20 years in current department or agency 40 41 10 7 3 0 0 80 9 2372
2020 More than 20 years in current department or agency 45 38 10 6 2 0 0 82 8 801
2019 Less than 3 years in current department or agency 39 38 12 6 4 0 0 77 10 3228
2019 3 to 10 years in current department or agency 36 42 11 7 4 0 0 78 11 3279
2019 11 to 20 years in current department or agency 34 41 14 6 5 0 0 75 11 2137
2019 More than 20 years in current department or agency 39 38 12 7 3 0 0 77 10 643
2018 Less than 3 years in current department or agency 38 40 12 6 3 0 0 78 10 3069
2018 3 to 10 years in current department or agency 33 42 12 8 5 0 0 75 13 3024
2018 11 to 20 years in current department or agency 30 43 13 9 5 0 0 73 14 1928
2018 More than 20 years in current department or agency 38 41 11 7 2 0 0 79 10 637
2017 Less than 3 years in current department or agency 36 43 11 6 4 0 0 80 10 2149
2017 3 to 10 years in current department or agency 30 44 11 9 6 0 0 74 15 3335
2017 11 to 20 years in current department or agency 30 46 12 8 4 0 0 76 12 1919
2017 More than 20 years in current department or agency 34 46 11 6 3 0 0 80 9 840
2014 Less than 3 years in current department or agency 31 45 11 9 5 0 0 76 14 1540
2014 3 to 10 years in current department or agency 27 44 14 9 6 0 0 71 15 4109
2014 11 to 20 years in current department or agency 28 45 12 10 5 0 0 73 15 1892
2014 More than 20 years in current department or agency 32 48 10 6 4 0 0 80 10 1297

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 11 7 3 0 0 79 10 3340
2020 3 to 10 years in current department or agency 34 37 14 10 5 0 0 71 14 3920
2020 11 to 20 years in current department or agency 29 40 14 11 5 0 0 69 17 2374
2020 More than 20 years in current department or agency 33 38 16 9 3 0 0 71 13 803
2019 Less than 3 years in current department or agency 34 37 14 9 5 1 0 72 14 3228
2019 3 to 10 years in current department or agency 27 38 16 12 7 0 0 65 19 3272
2019 11 to 20 years in current department or agency 23 38 17 13 8 0 0 62 21 2136
2019 More than 20 years in current department or agency 26 38 17 12 6 0 0 64 19 647
2018 Less than 3 years in current department or agency 35 35 16 8 5 1 1 70 13 3070
2018 3 to 10 years in current department or agency 25 36 18 12 9 0 0 61 21 3035
2018 11 to 20 years in current department or agency 22 33 20 14 11 0 0 56 25 1937
2018 More than 20 years in current department or agency 25 37 18 11 8 0 0 62 20 637
2017 Less than 3 years in current department or agency 35 36 13 9 6 1 0 72 15 2149
2017 3 to 10 years in current department or agency 23 35 18 14 10 0 0 58 24 3333
2017 11 to 20 years in current department or agency 20 36 20 15 9 0 0 56 24 1920
2017 More than 20 years in current department or agency 27 35 17 12 9 0 0 62 21 837
2014 Less than 3 years in current department or agency 29 35 17 11 7 0 1 64 19 1542
2014 3 to 10 years in current department or agency 20 37 19 14 10 0 0 57 24 4105
2014 11 to 20 years in current department or agency 18 37 19 16 10 0 0 55 25 1892
2014 More than 20 years in current department or agency 23 35 20 13 9 0 0 58 22 1297

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 38 10 8 2 0 0 80 10 3328
2020 3 to 10 years in current department or agency 38 41 11 8 2 0 0 79 10 3903
2020 11 to 20 years in current department or agency 37 44 10 7 2 0 0 81 9 2358
2020 More than 20 years in current department or agency 41 43 9 6 2 0 0 84 7 797
2019 Less than 3 years in current department or agency 33 41 12 10 4 0 0 74 13 3221
2019 3 to 10 years in current department or agency 30 43 13 10 4 0 0 73 14 3259
2019 11 to 20 years in current department or agency 30 44 12 10 4 0 0 74 14 2127
2019 More than 20 years in current department or agency 33 46 10 8 3 0 0 79 11 645
2018 Less than 3 years in current department or agency 32 39 14 9 5 0 0 72 14 3079
2018 3 to 10 years in current department or agency 27 43 14 11 6 0 0 70 17 3034
2018 11 to 20 years in current department or agency 28 42 14 10 6 0 0 71 16 1937
2018 More than 20 years in current department or agency 32 46 12 8 3 0 0 77 11 640
2017 Less than 3 years in current department or agency 30 42 13 9 5 0 0 72 15 2149
2017 3 to 10 years in current department or agency 26 41 14 12 7 0 0 67 19 3336
2017 11 to 20 years in current department or agency 27 44 14 10 4 0 0 72 14 1919
2017 More than 20 years in current department or agency 32 44 11 8 5 0 0 76 13 840

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 34 7 4 1 0 0 87 6 3323
2020 3 to 10 years in current department or agency 49 37 8 3 2 0 0 87 5 3900
2020 11 to 20 years in current department or agency 46 40 9 4 1 0 0 86 5 2362
2020 More than 20 years in current department or agency 50 37 9 2 1 1 0 88 3 800
2019 Less than 3 years in current department or agency 46 37 9 5 2 0 0 84 7 3215
2019 3 to 10 years in current department or agency 42 41 10 5 2 0 0 83 7 3261
2019 11 to 20 years in current department or agency 37 43 11 5 2 0 0 81 7 2130
2019 More than 20 years in current department or agency 44 39 12 4 2 0 0 82 6 643
2018 Less than 3 years in current department or agency 47 39 8 4 1 0 0 87 5 3070
2018 3 to 10 years in current department or agency 40 43 10 5 3 0 0 83 7 3026
2018 11 to 20 years in current department or agency 38 43 11 5 3 1 0 82 7 1934
2018 More than 20 years in current department or agency 43 43 9 3 1 0 0 87 4 639
2017 Less than 3 years in current department or agency 42 42 9 4 2 0 0 84 7 2145
2017 3 to 10 years in current department or agency 34 43 12 6 4 0 0 78 10 3336
2017 11 to 20 years in current department or agency 35 44 12 6 3 1 0 80 8 1915
2017 More than 20 years in current department or agency 40 42 11 4 3 0 0 83 6 840
2014 Less than 3 years in current department or agency 40 41 10 5 3 1 0 82 8 1541
2014 3 to 10 years in current department or agency 34 43 13 5 3 1 0 78 9 4107
2014 11 to 20 years in current department or agency 33 44 13 6 3 1 0 78 9 1889
2014 More than 20 years in current department or agency 39 42 11 5 2 1 0 82 7 1295

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 11 6 3 0 0 80 9 3331
2020 3 to 10 years in current department or agency 37 37 14 8 4 0 0 74 12 3920
2020 11 to 20 years in current department or agency 33 38 15 10 4 0 0 70 15 2366
2020 More than 20 years in current department or agency 35 40 14 8 3 0 0 75 11 804
2019 Less than 3 years in current department or agency 36 37 14 7 5 0 0 73 12 3220
2019 3 to 10 years in current department or agency 32 38 14 10 6 0 0 70 16 3269
2019 11 to 20 years in current department or agency 27 37 16 12 8 0 0 64 20 2135
2019 More than 20 years in current department or agency 31 36 14 12 7 0 0 67 19 646
2018 Less than 3 years in current department or agency 37 39 13 7 4 0 0 76 11 3068
2018 3 to 10 years in current department or agency 27 39 16 10 8 0 0 66 18 3022
2018 11 to 20 years in current department or agency 25 37 17 12 10 0 0 62 21 1928
2018 More than 20 years in current department or agency 30 38 16 10 6 0 0 68 16 637
2017 Less than 3 years in current department or agency 37 38 12 7 6 0 0 75 13 2146
2017 3 to 10 years in current department or agency 25 37 16 11 10 0 0 63 21 3330
2017 11 to 20 years in current department or agency 24 37 17 13 9 0 0 61 22 1919
2017 More than 20 years in current department or agency 30 35 16 11 8 0 0 66 18 837

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 9 3 1 0 0 86 5 3322
2020 3 to 10 years in current department or agency 55 33 9 3 1 0 0 87 4 3903
2020 11 to 20 years in current department or agency 53 34 8 3 1 0 0 88 4 2362
2020 More than 20 years in current department or agency 62 28 7 2 1 0 0 90 3 801
2019 Less than 3 years in current department or agency 52 33 10 3 2 0 0 85 5 3212
2019 3 to 10 years in current department or agency 51 35 10 3 2 0 0 85 5 3255
2019 11 to 20 years in current department or agency 49 36 9 4 2 0 0 85 5 2127
2019 More than 20 years in current department or agency 58 30 8 3 1 0 0 88 4 643
2018 Less than 3 years in current department or agency 50 35 10 3 2 0 0 85 5 3054
2018 3 to 10 years in current department or agency 48 36 10 4 2 0 0 84 6 3013
2018 11 to 20 years in current department or agency 48 36 9 4 2 0 0 85 6 1927
2018 More than 20 years in current department or agency 55 33 8 4 1 0 0 88 5 638
2017 Less than 3 years in current department or agency 52 36 8 2 2 0 0 88 4 2148
2017 3 to 10 years in current department or agency 46 38 10 4 2 0 0 83 6 3326
2017 11 to 20 years in current department or agency 50 36 9 3 1 0 0 86 5 1918
2017 More than 20 years in current department or agency 56 34 7 3 1 0 0 90 3 836
2014 Less than 3 years in current department or agency 59 29 8 3 1 0 0 88 4 1542
2014 3 to 10 years in current department or agency 55 31 9 3 1 0 0 87 4 4105
2014 11 to 20 years in current department or agency 56 31 9 3 1 0 0 87 4 1893
2014 More than 20 years in current department or agency 64 28 6 1 1 0 0 92 2 1293

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 35 13 8 3 0 0 75 11 3325
2020 3 to 10 years in current department or agency 36 37 13 9 4 0 0 73 13 3900
2020 11 to 20 years in current department or agency 33 37 14 10 6 0 0 71 16 2368
2020 More than 20 years in current department or agency 37 37 12 10 4 0 0 75 14 801
2019 Less than 3 years in current department or agency 34 37 15 8 5 0 0 71 14 3212
2019 3 to 10 years in current department or agency 32 37 14 10 6 0 0 70 16 3264
2019 11 to 20 years in current department or agency 26 39 15 12 7 0 0 65 20 2132
2019 More than 20 years in current department or agency 30 36 16 11 5 0 0 67 17 643
2018 Less than 3 years in current department or agency 31 39 15 9 5 0 1 71 13 3057
2018 3 to 10 years in current department or agency 29 38 15 11 7 0 0 67 18 3017
2018 11 to 20 years in current department or agency 25 38 15 12 9 0 0 63 22 1926
2018 More than 20 years in current department or agency 32 37 14 10 7 0 0 68 18 636
2017 Less than 3 years in current department or agency 32 38 15 9 5 0 1 71 14 2146
2017 3 to 10 years in current department or agency 26 40 14 11 8 0 0 66 20 3326
2017 11 to 20 years in current department or agency 26 38 15 12 8 0 0 64 20 1914
2017 More than 20 years in current department or agency 29 40 14 11 6 0 1 69 17 833
2014 Less than 3 years in current department or agency 25 41 14 11 7 0 1 66 19 1543
2014 3 to 10 years in current department or agency 20 41 15 14 9 0 0 61 23 4104
2014 11 to 20 years in current department or agency 19 41 15 14 11 0 0 61 25 1891
2014 More than 20 years in current department or agency 24 42 13 13 8 0 0 66 21 1295

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 32 13 6 3 0 0 78 9 3332
2020 3 to 10 years in current department or agency 40 34 14 7 4 0 0 74 11 3912
2020 11 to 20 years in current department or agency 36 33 15 9 5 0 0 70 14 2367
2020 More than 20 years in current department or agency 40 34 15 6 4 0 0 74 10 802
2019 Less than 3 years in current department or agency 40 34 15 6 4 0 0 74 11 3220
2019 3 to 10 years in current department or agency 36 35 15 9 5 0 0 71 14 3267
2019 11 to 20 years in current department or agency 31 34 18 11 6 0 0 65 17 2136
2019 More than 20 years in current department or agency 35 33 18 8 5 0 0 68 13 644
2018 Less than 3 years in current department or agency 38 35 15 7 4 0 0 74 11 3056
2018 3 to 10 years in current department or agency 32 36 16 10 6 0 0 68 16 3022
2018 11 to 20 years in current department or agency 27 35 18 11 9 0 0 62 20 1925
2018 More than 20 years in current department or agency 36 33 16 10 4 0 0 69 15 637
2017 Less than 3 years in current department or agency 39 35 13 9 4 0 0 74 13 2148
2017 3 to 10 years in current department or agency 31 36 16 10 7 0 1 67 17 3323
2017 11 to 20 years in current department or agency 30 34 18 12 6 0 0 64 18 1916
2017 More than 20 years in current department or agency 33 37 14 10 6 0 0 69 16 836
2014 Less than 3 years in current department or agency 33 37 14 9 6 0 1 71 15 1542
2014 3 to 10 years in current department or agency 26 38 18 11 7 0 0 64 18 4105
2014 11 to 20 years in current department or agency 24 38 17 13 9 0 0 62 21 1892
2014 More than 20 years in current department or agency 29 38 15 11 7 0 0 67 18 1297

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 37 10 6 2 0 0 82 8 3308
2020 3 to 10 years in current department or agency 39 41 11 7 2 0 0 80 9 3887
2020 11 to 20 years in current department or agency 35 41 12 8 3 0 0 77 11 2342
2020 More than 20 years in current department or agency 38 38 14 7 2 0 0 76 9 794
2019 Less than 3 years in current department or agency 37 40 11 7 3 0 0 78 11 3185
2019 3 to 10 years in current department or agency 33 42 13 8 4 0 0 75 12 3232
2019 11 to 20 years in current department or agency 28 42 15 10 5 0 0 70 15 2106
2019 More than 20 years in current department or agency 34 38 16 8 3 0 0 73 12 633
2018 Less than 3 years in current department or agency 37 37 13 9 4 0 0 74 13 3058
2018 3 to 10 years in current department or agency 30 37 17 10 7 0 0 67 17 3016
2018 11 to 20 years in current department or agency 26 38 16 12 8 0 0 64 20 1932
2018 More than 20 years in current department or agency 32 35 18 9 5 0 0 68 14 639
2017 Less than 3 years in current department or agency 39 39 10 8 4 0 0 78 11 2148
2017 3 to 10 years in current department or agency 29 38 15 11 7 0 0 67 18 3327
2017 11 to 20 years in current department or agency 26 40 17 12 6 0 0 66 18 1913
2017 More than 20 years in current department or agency 34 34 15 11 6 0 0 69 16 834
2014 Less than 3 years in current department or agency 35 38 13 9 6 0 0 73 14 1541
2014 3 to 10 years in current department or agency 26 42 16 10 5 0 0 69 15 4102
2014 11 to 20 years in current department or agency 25 40 16 12 6 0 0 65 19 1893
2014 More than 20 years in current department or agency 32 36 15 10 6 0 0 68 17 1296

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 33 9 4 2 0 0 85 6 3341
2020 3 to 10 years in current department or agency 48 37 9 5 2 0 0 84 7 3923
2020 11 to 20 years in current department or agency 42 42 10 5 2 0 0 84 7 2372
2020 More than 20 years in current department or agency 50 37 8 4 2 0 0 87 6 799
2019 Less than 3 years in current department or agency 47 36 9 5 3 0 0 83 8 3236
2019 3 to 10 years in current department or agency 40 41 10 5 3 0 0 82 8 3273
2019 11 to 20 years in current department or agency 38 41 13 5 3 0 0 79 8 2141
2019 More than 20 years in current department or agency 47 35 11 6 1 0 0 82 7 643
2018 Less than 3 years in current department or agency 46 36 10 5 2 0 0 83 7 3075
2018 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 9 3030
2018 11 to 20 years in current department or agency 34 43 12 6 4 0 0 77 10 1934
2018 More than 20 years in current department or agency 44 40 11 3 2 0 0 84 5 634
2017 Less than 3 years in current department or agency 47 37 8 4 3 0 0 84 8 2141
2017 3 to 10 years in current department or agency 34 41 12 8 4 0 0 76 12 3320
2017 11 to 20 years in current department or agency 37 42 13 5 3 0 0 79 8 1916
2017 More than 20 years in current department or agency 43 39 11 5 2 0 0 82 7 832
2014 Less than 3 years in current department or agency 40 38 11 6 4 0 0 79 10 1539
2014 3 to 10 years in current department or agency 33 42 14 7 4 0 0 76 10 4102
2014 11 to 20 years in current department or agency 35 43 13 6 3 0 0 79 9 1890
2014 More than 20 years in current department or agency 44 40 10 4 3 0 0 84 6 1296

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 31 14 6 3 0 0 77 8 3328
2020 3 to 10 years in current department or agency 37 33 17 8 5 0 1 70 13 3906
2020 11 to 20 years in current department or agency 33 34 18 10 5 0 1 67 15 2364
2020 More than 20 years in current department or agency 36 31 19 8 6 0 1 67 14 798
2019 Less than 3 years in current department or agency 43 33 15 6 3 0 1 77 8 3223
2019 3 to 10 years in current department or agency 33 34 18 9 6 0 1 67 14 3267
2019 11 to 20 years in current department or agency 34 34 18 8 5 0 1 69 13 2130
2019 More than 20 years in current department or agency 34 34 20 6 6 0 1 68 12 636
2018 Less than 3 years in current department or agency 44 33 14 6 3 1 1 77 9 3081
2018 3 to 10 years in current department or agency 34 32 18 9 7 0 1 66 16 3047
2018 11 to 20 years in current department or agency 33 34 17 9 5 0 1 68 14 1941
2018 More than 20 years in current department or agency 35 28 23 9 5 0 1 64 13 639
2017 Less than 3 years in current department or agency 41 35 13 6 4 0 1 77 10 2152
2017 3 to 10 years in current department or agency 33 35 16 9 6 0 1 69 14 3333
2017 11 to 20 years in current department or agency 33 36 17 8 5 0 1 69 13 1919
2017 More than 20 years in current department or agency 32 36 18 9 3 0 2 70 12 838
2014 Less than 3 years in current department or agency 42 29 14 8 6 0 1 72 14 1543
2014 3 to 10 years in current department or agency 37 37 16 6 4 0 1 74 10 4107
2014 11 to 20 years in current department or agency 37 33 19 8 4 0 0 70 11 1893
2014 More than 20 years in current department or agency 35 32 19 8 4 0 1 68 13 1297

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 21 33 24 12 1 1 37 29 3335
2020 3 to 10 years in current department or agency 10 25 36 20 8 0 1 29 35 3918
2020 11 to 20 years in current department or agency 8 24 40 21 6 1 1 27 32 2367
2020 More than 20 years in current department or agency 7 24 40 18 8 1 2 27 33 802
2019 Less than 3 years in current department or agency 11 25 34 19 10 1 1 29 37 3228
2019 3 to 10 years in current department or agency 12 29 35 17 6 0 1 24 41 3275
2019 11 to 20 years in current department or agency 11 31 36 15 5 0 1 21 42 2139
2019 More than 20 years in current department or agency 10 31 38 14 5 1 2 19 42 642
2018 Less than 3 years in current department or agency 10 24 32 21 10 2 2 32 35 3072
2018 3 to 10 years in current department or agency 14 28 35 15 6 0 2 22 42 3038
2018 11 to 20 years in current department or agency 12 29 38 14 5 0 2 19 42 1932
2018 More than 20 years in current department or agency 10 31 37 15 5 0 2 21 41 638
2017 Less than 3 years in current department or agency 11 21 34 20 10 2 3 32 33 2144
2017 3 to 10 years in current department or agency 15 28 33 14 6 1 3 21 44 3323
2017 11 to 20 years in current department or agency 13 28 36 14 5 1 3 20 42 1907
2017 More than 20 years in current department or agency 12 30 35 15 5 1 3 20 43 831
2014 Less than 3 years in current department or agency 11 24 33 17 10 2 3 29 36 1540
2014 3 to 10 years in current department or agency 12 29 34 15 6 1 2 22 43 4102
2014 11 to 20 years in current department or agency 11 33 36 13 5 1 2 18 45 1886
2014 More than 20 years in current department or agency 11 32 37 13 4 0 2 17 45 1297

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 21 32 27 4 2 62 16 3322
2020 3 to 10 years in current department or agency 7 14 27 31 18 2 1 51 22 3908
2020 11 to 20 years in current department or agency 5 15 30 33 13 2 2 48 21 2358
2020 More than 20 years in current department or agency 4 13 32 30 17 2 1 49 18 798
2019 Less than 3 years in current department or agency 11 19 25 24 16 3 2 42 31 3214
2019 3 to 10 years in current department or agency 12 21 29 23 12 2 1 36 34 3267
2019 11 to 20 years in current department or agency 12 23 32 21 9 2 2 31 36 2133
2019 More than 20 years in current department or agency 8 23 35 21 9 1 2 32 33 641
2018 Less than 3 years in current department or agency 9 18 26 24 18 4 3 44 28 3055
2018 3 to 10 years in current department or agency 15 21 31 20 10 2 2 31 37 3026
2018 11 to 20 years in current department or agency 14 26 30 19 7 2 2 27 42 1927
2018 More than 20 years in current department or agency 12 23 35 20 8 1 2 29 35 639
2017 Less than 3 years in current department or agency 8 16 27 23 17 5 5 44 26 2137
2017 3 to 10 years in current department or agency 15 22 29 18 10 2 3 30 39 3321
2017 11 to 20 years in current department or agency 13 25 31 17 8 2 4 27 41 1899
2017 More than 20 years in current department or agency 13 24 32 15 9 2 4 26 39 830
2014 Less than 3 years in current department or agency 9 16 25 25 16 5 4 45 28 1539
2014 3 to 10 years in current department or agency 12 22 30 21 9 3 3 32 36 4095
2014 11 to 20 years in current department or agency 13 25 33 18 6 3 2 25 40 1887
2014 More than 20 years in current department or agency 13 24 34 18 7 1 3 26 39 1295

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 17 29 24 17 3 2 43 27 3315
2020 3 to 10 years in current department or agency 12 20 31 21 11 2 2 33 34 3907
2020 11 to 20 years in current department or agency 13 23 34 18 7 2 3 27 37 2369
2020 More than 20 years in current department or agency 14 24 31 18 8 2 4 27 39 801
2019 Less than 3 years in current department or agency 12 20 29 20 13 3 3 36 33 3214
2019 3 to 10 years in current department or agency 16 25 31 16 8 1 3 25 43 3264
2019 11 to 20 years in current department or agency 17 27 30 15 5 2 3 21 47 2140
2019 More than 20 years in current department or agency 18 28 31 12 6 1 3 19 49 641
2018 Less than 3 years in current department or agency 12 21 28 20 13 3 3 34 36 3059
2018 3 to 10 years in current department or agency 17 27 31 14 6 1 3 21 47 3032
2018 11 to 20 years in current department or agency 20 29 28 12 6 1 4 19 52 1926
2018 More than 20 years in current department or agency 18 30 28 13 6 1 4 20 50 634
2017 Less than 3 years in current department or agency 13 20 29 17 12 3 5 31 37 2139
2017 3 to 10 years in current department or agency 19 26 29 13 6 1 5 21 48 3319
2017 11 to 20 years in current department or agency 20 28 29 11 5 2 6 17 52 1904
2017 More than 20 years in current department or agency 21 29 26 12 5 2 5 18 54 832
2014 Less than 3 years in current department or agency 15 23 27 15 11 4 4 28 42 1537
2014 3 to 10 years in current department or agency 21 27 28 13 6 2 4 20 51 4098
2014 11 to 20 years in current department or agency 24 28 24 12 5 2 5 18 56 1888
2014 More than 20 years in current department or agency 24 29 28 11 4 1 3 16 55 1295

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 25 33 23 1 1 58 16 3321
2020 3 to 10 years in current department or agency 6 16 32 30 14 1 1 44 23 3895
2020 11 to 20 years in current department or agency 10 22 36 24 8 0 1 32 32 2358
2020 More than 20 years in current department or agency 7 22 37 23 9 1 1 33 29 799
2019 Less than 3 years in current department or agency 6 14 29 30 18 1 2 49 21 3204
2019 3 to 10 years in current department or agency 11 19 35 24 10 1 1 35 30 3256
2019 11 to 20 years in current department or agency 13 25 36 19 6 0 1 25 38 2130
2019 More than 20 years in current department or agency 9 23 42 18 7 0 1 26 32 642
2018 Less than 3 years in current department or agency 6 12 29 29 19 2 3 51 19 3045
2018 3 to 10 years in current department or agency 11 20 33 24 9 0 2 34 32 3025
2018 11 to 20 years in current department or agency 12 25 38 18 6 1 2 24 38 1926
2018 More than 20 years in current department or agency 11 23 37 22 6 0 1 29 34 635
2017 Less than 3 years in current department or agency 6 12 28 29 19 2 4 50 20 2132
2017 3 to 10 years in current department or agency 12 20 35 20 9 1 3 30 34 3308
2017 11 to 20 years in current department or agency 14 25 34 18 6 1 3 24 40 1904
2017 More than 20 years in current department or agency 10 24 38 18 5 0 3 24 36 833
2014 Less than 3 years in current department or agency 9 15 30 23 17 2 4 42 25 1536
2014 3 to 10 years in current department or agency 10 21 35 22 8 1 3 31 32 4093
2014 11 to 20 years in current department or agency 11 25 38 17 6 0 2 24 37 1887
2014 More than 20 years in current department or agency 12 23 38 19 5 1 2 25 36 1287

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 11 25 27 26 2 2 55 19 3321
2020 3 to 10 years in current department or agency 11 18 28 25 15 1 2 41 31 3908
2020 11 to 20 years in current department or agency 13 25 31 21 8 1 2 29 39 2368
2020 More than 20 years in current department or agency 12 25 31 18 11 1 3 29 38 795
2019 Less than 3 years in current department or agency 8 16 25 26 20 2 3 48 25 3217
2019 3 to 10 years in current department or agency 15 23 30 20 10 1 2 31 39 3267
2019 11 to 20 years in current department or agency 18 27 30 16 6 1 2 24 46 2134
2019 More than 20 years in current department or agency 17 27 33 13 7 1 2 21 45 642
2018 Less than 3 years in current department or agency 9 16 26 24 18 3 4 46 26 3069
2018 3 to 10 years in current department or agency 18 26 29 16 8 1 2 25 45 3038
2018 11 to 20 years in current department or agency 20 30 31 12 4 0 2 17 52 1932
2018 More than 20 years in current department or agency 18 27 35 13 5 0 2 18 46 636
2017 Less than 3 years in current department or agency 9 14 27 23 17 4 5 44 26 2137
2017 3 to 10 years in current department or agency 19 26 26 15 8 1 4 25 48 3316
2017 11 to 20 years in current department or agency 22 28 27 12 6 1 4 19 52 1902
2017 More than 20 years in current department or agency 20 29 29 13 5 0 4 20 51 830
2014 Less than 3 years in current department or agency 14 20 23 19 16 3 5 38 36 1537
2014 3 to 10 years in current department or agency 20 27 28 14 7 1 3 22 49 4099
2014 11 to 20 years in current department or agency 23 30 27 11 6 0 3 17 55 1887
2014 More than 20 years in current department or agency 24 29 27 12 4 1 2 17 55 1294

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 20 27 27 6 3 60 18 3317
2020 3 to 10 years in current department or agency 8 15 24 29 18 3 2 50 25 3900
2020 11 to 20 years in current department or agency 7 16 29 28 16 2 3 46 24 2355
2020 More than 20 years in current department or agency 7 16 29 26 14 3 4 44 25 798
2019 Less than 3 years in current department or agency 12 18 23 21 19 4 3 43 32 3214
2019 3 to 10 years in current department or agency 14 21 28 21 12 1 2 34 37 3253
2019 11 to 20 years in current department or agency 14 23 28 21 10 2 2 32 39 2122
2019 More than 20 years in current department or agency 11 24 31 20 10 2 2 31 37 642
2018 Less than 3 years in current department or agency 12 18 23 21 17 6 4 42 33 3059
2018 3 to 10 years in current department or agency 15 23 27 20 10 2 3 31 40 3025
2018 11 to 20 years in current department or agency 14 23 30 21 8 2 3 30 38 1928
2018 More than 20 years in current department or agency 13 21 32 22 7 2 2 31 35 635
2017 Less than 3 years in current department or agency 12 16 22 21 16 7 6 43 32 2138
2017 3 to 10 years in current department or agency 16 21 27 19 10 2 4 32 39 3325
2017 11 to 20 years in current department or agency 14 22 29 19 9 3 5 30 39 1910
2017 More than 20 years in current department or agency 12 24 27 22 8 2 4 32 39 835
2014 Less than 3 years in current department or agency 12 16 23 20 16 7 5 41 32 1541
2014 3 to 10 years in current department or agency 11 19 27 23 13 2 5 39 33 4093
2014 11 to 20 years in current department or agency 10 18 30 23 11 3 5 37 30 1889
2014 More than 20 years in current department or agency 10 22 29 24 9 2 5 35 34 1295

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 17 29 24 18 3 2 44 26 3315
2020 3 to 10 years in current department or agency 12 22 33 20 11 2 1 31 34 3915
2020 11 to 20 years in current department or agency 12 23 36 18 7 2 2 25 37 2361
2020 More than 20 years in current department or agency 13 27 31 17 8 2 2 26 41 799
2019 Less than 3 years in current department or agency 11 20 30 19 14 3 2 35 33 3217
2019 3 to 10 years in current department or agency 15 26 33 16 8 1 1 24 42 3266
2019 11 to 20 years in current department or agency 17 27 35 15 5 1 2 20 45 2135
2019 More than 20 years in current department or agency 17 29 33 12 7 1 1 19 47 644
2018 Less than 3 years in current department or agency 12 20 30 19 12 4 3 33 35 3065
2018 3 to 10 years in current department or agency 18 27 33 14 5 1 2 20 46 3031
2018 11 to 20 years in current department or agency 20 29 31 12 4 1 2 17 51 1937
2018 More than 20 years in current department or agency 17 29 36 12 4 1 2 16 48 637
2017 Less than 3 years in current department or agency 12 19 31 17 13 4 4 32 34 2140
2017 3 to 10 years in current department or agency 19 26 32 13 6 2 3 19 48 3318
2017 11 to 20 years in current department or agency 19 29 34 9 5 2 3 15 50 1910
2017 More than 20 years in current department or agency 19 30 32 9 5 1 4 15 51 836
2014 Less than 3 years in current department or agency 15 21 30 15 12 4 4 29 38 1539
2014 3 to 10 years in current department or agency 17 25 34 12 7 2 3 20 44 4102
2014 11 to 20 years in current department or agency 21 27 32 11 5 2 2 16 50 1890
2014 More than 20 years in current department or agency 21 28 30 12 4 1 3 17 52 1296

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 16 36 25 16 1 1 42 22 3334
2020 3 to 10 years in current department or agency 9 22 36 22 10 0 1 33 31 3912
2020 11 to 20 years in current department or agency 9 24 39 21 6 0 1 27 33 2363
2020 More than 20 years in current department or agency 7 20 42 21 9 0 1 30 27 801
2019 Less than 3 years in current department or agency 8 19 32 24 14 1 2 39 28 3227
2019 3 to 10 years in current department or agency 14 24 32 19 9 0 1 29 38 3273
2019 11 to 20 years in current department or agency 14 25 35 18 6 1 1 25 40 2134
2019 More than 20 years in current department or agency 11 24 38 18 7 1 1 25 36 644
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 28 16 4 2 8 6 73 8 3338
2020 3 to 10 years in current department or agency 29 33 18 7 4 5 4 69 12 3918
2020 11 to 20 years in current department or agency 26 34 17 7 4 6 5 67 13 2373
2020 More than 20 years in current department or agency 30 33 17 6 4 5 4 70 11 803
2019 Less than 3 years in current department or agency 35 28 15 7 4 6 4 71 12 3229
2019 3 to 10 years in current department or agency 29 33 17 8 6 4 3 66 15 3273
2019 11 to 20 years in current department or agency 24 35 17 9 7 5 3 65 17 2137
2019 More than 20 years in current department or agency 29 34 18 9 5 4 3 67 14 643
2018 Less than 3 years in current department or agency 27 33 16 7 4 8 4 69 13 3067
2018 3 to 10 years in current department or agency 22 34 18 10 8 5 3 61 20 3037
2018 11 to 20 years in current department or agency 18 37 18 10 8 6 3 60 20 1931
2018 More than 20 years in current department or agency 24 37 19 9 5 3 2 64 15 635
2017 Less than 3 years in current department or agency 33 30 13 6 5 7 7 73 13 2145
2017 3 to 10 years in current department or agency 26 32 17 10 7 5 4 64 18 3330
2017 11 to 20 years in current department or agency 21 34 18 9 8 6 4 61 19 1917
2017 More than 20 years in current department or agency 25 35 20 10 6 3 2 63 17 837
2014 Less than 3 years in current department or agency 34 31 12 8 4 6 5 72 14 1542
2014 3 to 10 years in current department or agency 26 32 17 10 7 4 3 63 19 4107
2014 11 to 20 years in current department or agency 25 37 16 9 6 4 2 67 16 1893
2014 More than 20 years in current department or agency 29 36 17 9 5 2 2 69 14 1295

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 25 7 5 2 1 0 86 7 3327
2020 3 to 10 years in current department or agency 52 28 8 6 4 1 0 82 10 3913
2020 11 to 20 years in current department or agency 50 30 8 7 4 1 0 81 11 2372
2020 More than 20 years in current department or agency 51 29 9 7 3 1 0 81 10 802
2019 Less than 3 years in current department or agency 54 26 9 7 4 1 0 81 11 3213
2019 3 to 10 years in current department or agency 46 32 9 7 5 1 0 79 12 3266
2019 11 to 20 years in current department or agency 45 34 8 6 5 1 0 80 12 2140
2019 More than 20 years in current department or agency 46 29 12 7 5 1 0 76 12 646
2018 Less than 3 years in current department or agency 50 30 8 7 4 1 0 81 11 3070
2018 3 to 10 years in current department or agency 41 33 10 9 6 1 0 75 16 3030
2018 11 to 20 years in current department or agency 38 35 10 9 7 2 0 74 16 1926
2018 More than 20 years in current department or agency 41 32 13 8 4 1 0 75 12 634
2017 Less than 3 years in current department or agency 54 28 8 5 4 1 0 83 9 2143
2017 3 to 10 years in current department or agency 43 33 9 8 6 1 0 77 14 3334
2017 11 to 20 years in current department or agency 40 34 10 8 6 2 1 76 14 1916
2017 More than 20 years in current department or agency 39 34 11 9 6 1 0 74 15 835
2014 Less than 3 years in current department or agency 49 31 7 7 5 1 0 81 12 1542
2014 3 to 10 years in current department or agency 41 33 10 9 6 1 0 74 15 4107
2014 11 to 20 years in current department or agency 42 33 11 8 5 1 0 76 13 1893
2014 More than 20 years in current department or agency 43 32 11 8 5 1 0 76 13 1296

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 24 5 3 1 0 0 91 4 3319
2020 3 to 10 years in current department or agency 57 31 6 4 2 0 0 88 6 3898
2020 11 to 20 years in current department or agency 53 35 6 4 2 0 0 88 6 2365
2020 More than 20 years in current department or agency 57 33 5 3 1 0 0 90 4 802
2019 Less than 3 years in current department or agency 57 29 7 5 2 0 0 86 7 3225
2019 3 to 10 years in current department or agency 49 36 7 6 3 0 0 85 9 3271
2019 11 to 20 years in current department or agency 46 38 7 6 3 0 0 84 9 2139
2019 More than 20 years in current department or agency 45 39 7 6 2 0 0 85 8 642
2018 Less than 3 years in current department or agency 54 33 6 5 2 0 0 87 7 3064
2018 3 to 10 years in current department or agency 45 38 8 6 3 0 0 83 9 3026
2018 11 to 20 years in current department or agency 41 41 9 6 3 0 0 82 9 1925
2018 More than 20 years in current department or agency 47 37 9 6 2 0 0 83 8 636
2017 Less than 3 years in current department or agency 53 33 7 5 2 0 0 86 7 2148
2017 3 to 10 years in current department or agency 41 41 8 6 3 0 0 82 10 3328
2017 11 to 20 years in current department or agency 39 43 8 6 3 1 0 83 8 1917
2017 More than 20 years in current department or agency 41 39 10 7 4 0 0 80 11 836
2014 Less than 3 years in current department or agency 49 38 7 5 2 0 0 87 7 1543
2014 3 to 10 years in current department or agency 39 42 9 6 3 0 0 81 10 4106
2014 11 to 20 years in current department or agency 40 43 8 6 2 0 0 84 8 1890
2014 More than 20 years in current department or agency 41 41 9 6 2 0 0 83 8 1297

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 31 10 3 1 2 0 86 4 3314
2020 3 to 10 years in current department or agency 46 36 10 4 2 1 0 84 6 3891
2020 11 to 20 years in current department or agency 43 39 9 4 2 1 0 84 6 2355
2020 More than 20 years in current department or agency 47 34 12 3 2 1 0 83 5 797
2019 Less than 3 years in current department or agency 48 33 11 4 2 1 1 83 6 3223
2019 3 to 10 years in current department or agency 42 40 11 4 2 1 0 82 7 3274
2019 11 to 20 years in current department or agency 39 41 12 5 3 1 0 81 7 2140
2019 More than 20 years in current department or agency 40 38 12 6 3 1 0 79 9 646
2018 Less than 3 years in current department or agency 44 38 11 3 2 2 0 84 5 3072
2018 3 to 10 years in current department or agency 37 42 12 5 3 1 0 80 8 3033
2018 11 to 20 years in current department or agency 33 42 14 5 4 1 0 76 9 1929
2018 More than 20 years in current department or agency 39 39 13 5 3 0 0 79 8 637

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 20 10 3 3 7 4 83 6 3333
2020 3 to 10 years in current department or agency 51 23 11 3 3 5 3 81 7 3921
2020 11 to 20 years in current department or agency 46 26 12 3 2 7 4 81 6 2366
2020 More than 20 years in current department or agency 49 25 11 3 3 6 3 82 6 802
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 12 4 2 2 5 81 6 3329
2020 3 to 10 years in current department or agency 51 26 13 4 2 1 3 81 6 3918
2020 11 to 20 years in current department or agency 50 26 13 3 2 1 4 80 5 2368
2020 More than 20 years in current department or agency 52 24 14 2 1 1 6 81 4 802
2019 Less than 3 years in current department or agency 47 26 15 4 3 2 4 77 7 3234
2019 3 to 10 years in current department or agency 48 29 13 3 3 1 4 80 6 3278
2019 11 to 20 years in current department or agency 42 29 16 5 2 1 6 76 7 2145
2019 More than 20 years in current department or agency 44 28 16 4 2 1 5 76 7 647

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 28 10 5 3 0 1 82 8 3330
2020 3 to 10 years in current department or agency 48 31 11 5 3 0 0 80 9 3920
2020 11 to 20 years in current department or agency 45 31 12 7 4 0 1 77 11 2366
2020 More than 20 years in current department or agency 48 32 11 6 3 0 0 80 9 801
2019 Less than 3 years in current department or agency 45 30 11 8 4 1 1 76 13 3233
2019 3 to 10 years in current department or agency 41 32 13 8 5 0 1 74 13 3270
2019 11 to 20 years in current department or agency 37 33 15 9 5 0 0 71 14 2136
2019 More than 20 years in current department or agency 42 31 15 8 3 1 1 74 11 647
2018 Less than 3 years in current department or agency 42 33 11 7 5 1 1 76 12 3071
2018 3 to 10 years in current department or agency 36 36 13 8 6 0 1 73 14 3023
2018 11 to 20 years in current department or agency 33 38 14 9 6 1 1 71 15 1926
2018 More than 20 years in current department or agency 38 36 15 7 4 0 0 74 11 640
2017 Less than 3 years in current department or agency 42 34 11 7 5 1 1 77 12 2149
2017 3 to 10 years in current department or agency 35 36 13 9 6 0 1 72 15 3337
2017 11 to 20 years in current department or agency 34 38 13 9 5 1 0 72 14 1917
2017 More than 20 years in current department or agency 36 38 12 7 5 1 0 75 13 838
2014 Less than 3 years in current department or agency 41 36 9 7 5 1 1 78 12 1541
2014 3 to 10 years in current department or agency 36 37 13 8 5 0 0 74 13 4108
2014 11 to 20 years in current department or agency 34 41 12 8 4 0 0 76 12 1890
2014 More than 20 years in current department or agency 37 37 13 7 4 1 0 75 12 1297

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 20 11 4 3 2 1 82 6 3326
2020 3 to 10 years in current department or agency 53 25 11 5 3 2 1 81 8 3909
2020 11 to 20 years in current department or agency 48 26 14 4 4 2 2 77 9 2369
2020 More than 20 years in current department or agency 47 23 16 5 3 1 5 75 8 801

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 26 8 4 2 0 0 85 7 3333
2020 3 to 10 years in current department or agency 51 30 9 5 3 0 1 82 8 3914
2020 11 to 20 years in current department or agency 50 31 9 6 4 0 0 81 10 2369
2020 More than 20 years in current department or agency 51 31 10 5 3 0 0 82 8 801
2019 Less than 3 years in current department or agency 50 31 9 6 3 1 1 81 9 3224
2019 3 to 10 years in current department or agency 45 32 11 7 4 0 0 78 11 3263
2019 11 to 20 years in current department or agency 40 37 12 6 5 1 0 77 11 2129
2019 More than 20 years in current department or agency 44 34 12 6 3 1 0 79 9 645
2018 Less than 3 years in current department or agency 49 30 10 6 3 1 1 80 10 3057
2018 3 to 10 years in current department or agency 42 34 10 8 5 0 0 77 13 3017
2018 11 to 20 years in current department or agency 37 37 12 8 5 1 0 74 13 1917
2018 More than 20 years in current department or agency 41 36 13 7 4 0 0 77 11 640
2017 Less than 3 years in current department or agency 51 31 8 6 4 1 0 83 9 2147
2017 3 to 10 years in current department or agency 41 35 10 8 5 0 0 77 13 3334
2017 11 to 20 years in current department or agency 37 38 11 9 5 1 0 76 14 1918
2017 More than 20 years in current department or agency 40 34 11 9 6 1 0 75 15 839
2014 Less than 3 years in current department or agency 48 31 10 6 5 0 0 79 11 1541
2014 3 to 10 years in current department or agency 39 35 12 8 5 0 0 74 14 4104
2014 11 to 20 years in current department or agency 37 37 12 9 4 1 0 75 13 1892
2014 More than 20 years in current department or agency 38 36 12 9 4 0 0 75 13 1297

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 3340
2020 3 to 10 years in current department or agency 45 55 3925
2020 11 to 20 years in current department or agency 41 59 2372
2020 More than 20 years in current department or agency 35 65 804

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 17 8 2 1 4 8 88 3 3336
2020 3 to 10 years in current department or agency 61 18 7 2 1 3 7 88 4 3920
2020 11 to 20 years in current department or agency 60 20 7 2 1 4 6 89 3 2376
2020 More than 20 years in current department or agency 60 18 9 1 1 4 7 88 2 803

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 22 7 4 2 0 0 88 6 3337
2020 3 to 10 years in current department or agency 61 24 8 4 3 0 0 86 6 3922
2020 11 to 20 years in current department or agency 57 25 9 5 3 0 0 83 8 2376
2020 More than 20 years in current department or agency 58 27 9 3 3 0 0 85 6 804
2019 Less than 3 years in current department or agency 57 26 8 5 3 0 0 84 8 3230
2019 3 to 10 years in current department or agency 52 29 10 5 4 0 0 81 9 3275
2019 11 to 20 years in current department or agency 46 32 11 6 4 0 0 79 10 2141
2019 More than 20 years in current department or agency 51 28 11 5 4 1 0 80 9 647
2018 Less than 3 years in current department or agency 53 27 11 5 4 1 0 81 9 3067
2018 3 to 10 years in current department or agency 46 31 12 6 5 0 0 77 11 3027
2018 11 to 20 years in current department or agency 42 32 12 8 6 1 0 74 14 1921
2018 More than 20 years in current department or agency 46 29 14 6 4 0 0 76 11 640
2017 Less than 3 years in current department or agency 60 24 6 5 4 0 0 85 9 2144
2017 3 to 10 years in current department or agency 50 28 10 6 5 0 0 78 12 3329
2017 11 to 20 years in current department or agency 46 30 12 6 5 1 0 77 11 1912
2017 More than 20 years in current department or agency 47 29 13 6 4 1 0 77 10 834
2014 Less than 3 years in current department or agency 52 29 8 6 5 0 0 81 11 1541
2014 3 to 10 years in current department or agency 45 32 11 6 5 1 0 78 11 4101
2014 11 to 20 years in current department or agency 45 33 11 6 4 1 0 79 10 1891
2014 More than 20 years in current department or agency 47 30 12 5 4 0 0 78 9 1296
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 26 8 3 2 8 0 86 5 3338
2020 3 to 10 years in current department or agency 39 31 14 5 3 7 0 76 9 3921
2020 11 to 20 years in current department or agency 34 31 15 5 4 11 0 73 10 2377
2020 More than 20 years in current department or agency 34 33 15 6 3 9 0 74 9 804
2019 Less than 3 years in current department or agency 41 30 13 5 3 7 0 77 9 3224
2019 3 to 10 years in current department or agency 28 35 18 8 5 6 0 67 14 3269
2019 11 to 20 years in current department or agency 23 34 19 10 6 8 0 62 17 2137
2019 More than 20 years in current department or agency 27 33 18 10 4 8 0 65 15 644
2018 Less than 3 years in current department or agency 40 31 13 4 3 8 0 78 8 3080
2018 3 to 10 years in current department or agency 24 36 18 10 7 6 0 63 18 3045
2018 11 to 20 years in current department or agency 19 33 21 9 7 10 0 58 19 1933
2018 More than 20 years in current department or agency 23 35 24 7 6 6 0 61 14 642
2017 Less than 3 years in current department or agency 38 33 13 4 4 8 0 77 8 2148
2017 3 to 10 years in current department or agency 23 35 17 10 7 8 0 63 18 3336
2017 11 to 20 years in current department or agency 19 36 19 9 6 10 0 62 17 1916
2017 More than 20 years in current department or agency 21 36 18 11 7 7 0 62 19 838
2014 Less than 3 years in current department or agency 34 34 12 6 3 11 1 76 10 1540
2014 3 to 10 years in current department or agency 22 36 17 9 6 10 0 64 17 4107
2014 11 to 20 years in current department or agency 21 35 19 8 5 12 0 64 14 1891
2014 More than 20 years in current department or agency 24 35 19 8 5 8 0 65 15 1295

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 30 10 4 2 3 0 83 7 3331
2020 3 to 10 years in current department or agency 36 33 16 7 5 2 0 71 12 3913
2020 11 to 20 years in current department or agency 30 35 17 10 6 3 0 67 16 2368
2020 More than 20 years in current department or agency 31 35 18 9 4 2 0 68 13 803
2019 Less than 3 years in current department or agency 38 30 15 8 4 3 0 72 13 3217
2019 3 to 10 years in current department or agency 25 35 19 12 7 2 0 61 20 3262
2019 11 to 20 years in current department or agency 18 33 23 14 10 2 0 52 24 2128
2019 More than 20 years in current department or agency 24 32 22 15 6 1 0 56 21 642
2018 Less than 3 years in current department or agency 38 31 15 7 4 4 0 73 12 3068
2018 3 to 10 years in current department or agency 21 33 20 14 10 2 0 55 24 3036
2018 11 to 20 years in current department or agency 16 33 22 15 11 3 0 50 27 1931
2018 More than 20 years in current department or agency 18 35 21 15 8 2 0 55 23 640
2017 Less than 3 years in current department or agency 35 33 15 8 4 5 0 72 13 2147
2017 3 to 10 years in current department or agency 19 32 21 14 12 2 0 53 26 3335
2017 11 to 20 years in current department or agency 15 34 22 15 11 3 0 50 27 1919
2017 More than 20 years in current department or agency 18 35 20 15 11 2 0 54 26 836
2014 Less than 3 years in current department or agency 31 34 15 9 7 4 0 68 16 1541
2014 3 to 10 years in current department or agency 18 34 22 14 9 3 0 54 24 4106
2014 11 to 20 years in current department or agency 16 32 25 15 10 3 0 49 25 1891
2014 More than 20 years in current department or agency 18 33 22 16 8 3 0 53 25 1296

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 32 12 6 3 6 0 77 10 3326
2020 3 to 10 years in current department or agency 27 34 19 10 5 4 0 64 16 3918
2020 11 to 20 years in current department or agency 22 35 21 11 6 5 0 59 19 2369
2020 More than 20 years in current department or agency 23 36 20 11 5 5 0 62 17 798
2019 Less than 3 years in current department or agency 29 31 18 10 5 6 0 64 16 3216
2019 3 to 10 years in current department or agency 17 32 24 14 8 4 0 52 23 3262
2019 11 to 20 years in current department or agency 12 29 27 16 10 5 0 44 28 2128
2019 More than 20 years in current department or agency 17 30 26 17 6 3 0 49 24 645
2018 Less than 3 years in current department or agency 29 31 18 9 5 8 0 65 16 3075
2018 3 to 10 years in current department or agency 15 29 24 17 11 5 0 46 29 3032
2018 11 to 20 years in current department or agency 11 27 26 19 12 5 0 40 32 1930
2018 More than 20 years in current department or agency 14 30 25 18 9 3 0 46 28 640
2017 Less than 3 years in current department or agency 27 33 16 10 5 8 0 65 17 2147
2017 3 to 10 years in current department or agency 13 28 23 17 13 5 0 44 32 3330
2017 11 to 20 years in current department or agency 9 30 25 18 12 6 0 42 32 1919
2017 More than 20 years in current department or agency 12 30 24 18 12 4 0 44 31 836
2014 Less than 3 years in current department or agency 23 30 19 12 7 9 0 59 21 1539
2014 3 to 10 years in current department or agency 12 30 25 17 11 6 0 44 29 4104
2014 11 to 20 years in current department or agency 11 28 26 18 11 6 0 41 31 1893
2014 More than 20 years in current department or agency 12 29 28 17 9 4 0 43 27 1295

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 35 11 8 3 3 0 76 12 3335
2020 3 to 10 years in current department or agency 27 36 18 11 6 2 0 64 18 3919
2020 11 to 20 years in current department or agency 22 40 18 12 6 2 0 63 19 2374
2020 More than 20 years in current department or agency 24 41 17 11 5 2 0 66 16 803
2019 Less than 3 years in current department or agency 27 33 17 13 8 3 0 62 21 3218
2019 3 to 10 years in current department or agency 17 34 21 17 9 2 0 52 27 3266
2019 11 to 20 years in current department or agency 13 35 21 19 10 2 0 49 29 2133
2019 More than 20 years in current department or agency 17 36 21 17 6 3 0 54 24 641
2018 Less than 3 years in current department or agency 26 34 16 12 7 5 0 63 20 3074
2018 3 to 10 years in current department or agency 15 32 21 18 12 2 0 48 31 3041
2018 11 to 20 years in current department or agency 12 34 23 19 11 3 0 46 30 1932
2018 More than 20 years in current department or agency 17 35 20 17 9 2 0 53 27 640
2017 Less than 3 years in current department or agency 27 35 15 12 6 5 0 65 20 2147
2017 3 to 10 years in current department or agency 14 33 20 17 13 2 0 49 30 3329
2017 11 to 20 years in current department or agency 12 35 22 16 11 3 0 49 28 1915
2017 More than 20 years in current department or agency 15 35 20 17 11 2 0 51 29 835
2014 Less than 3 years in current department or agency 24 35 16 12 9 4 0 61 22 1539
2014 3 to 10 years in current department or agency 12 34 22 18 12 2 0 47 30 4103
2014 11 to 20 years in current department or agency 12 33 22 19 12 3 0 46 32 1891
2014 More than 20 years in current department or agency 14 36 22 16 10 2 0 51 27 1295

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 19 8 3 1 4 2 87 4 3340
2020 3 to 10 years in current department or agency 57 21 10 4 2 4 2 83 6 3922
2020 11 to 20 years in current department or agency 53 22 12 4 1 5 2 82 6 2375
2020 More than 20 years in current department or agency 55 22 10 4 2 6 2 83 6 804
2019 Less than 3 years in current department or agency 59 20 8 3 2 6 1 85 6 3233
2019 3 to 10 years in current department or agency 50 24 12 4 2 6 2 81 7 3279
2019 11 to 20 years in current department or agency 50 25 12 4 2 6 1 81 6 2143
2019 More than 20 years in current department or agency 49 24 12 4 1 7 2 80 7 647
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 12 5 1 2 0 81 7 3338
2020 3 to 10 years in current department or agency 29 45 17 6 2 1 0 75 8 3912
2020 11 to 20 years in current department or agency 25 48 16 7 2 1 0 74 9 2374
2020 More than 20 years in current department or agency 28 46 19 5 1 1 0 75 7 804
2019 Less than 3 years in current department or agency 32 42 15 7 2 2 0 75 10 3227
2019 3 to 10 years in current department or agency 22 45 20 9 3 1 0 68 12 3269
2019 11 to 20 years in current department or agency 20 47 20 9 3 1 0 67 13 2140
2019 More than 20 years in current department or agency 25 44 20 9 1 1 0 70 10 646
2018 Less than 3 years in current department or agency 30 43 15 8 3 2 0 74 11 3068
2018 3 to 10 years in current department or agency 20 43 21 10 5 1 0 64 15 3035
2018 11 to 20 years in current department or agency 17 45 21 10 5 2 0 64 15 1934
2018 More than 20 years in current department or agency 23 44 21 7 3 1 0 68 10 636
2017 Less than 3 years in current department or agency 31 42 14 8 3 2 0 75 11 2147
2017 3 to 10 years in current department or agency 21 42 20 10 6 1 0 64 16 3330
2017 11 to 20 years in current department or agency 18 46 20 10 4 2 0 65 14 1915
2017 More than 20 years in current department or agency 20 42 22 9 5 1 0 63 14 839
2014 Less than 3 years in current department or agency 30 42 13 7 4 3 0 75 11 1543
2014 3 to 10 years in current department or agency 22 43 20 9 4 1 0 66 14 4108
2014 11 to 20 years in current department or agency 19 44 20 11 4 1 0 65 16 1893
2014 More than 20 years in current department or agency 23 43 20 8 5 2 0 67 13 1297

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 37 16 8 3 2 0 73 11 3325
2020 3 to 10 years in current department or agency 21 41 20 12 4 1 0 63 17 3890
2020 11 to 20 years in current department or agency 16 41 20 15 6 2 0 58 22 2355
2020 More than 20 years in current department or agency 19 41 23 12 3 1 0 61 16 804
2019 Less than 3 years in current department or agency 22 36 20 13 6 3 0 60 20 3220
2019 3 to 10 years in current department or agency 13 35 22 19 9 1 0 49 29 3261
2019 11 to 20 years in current department or agency 9 33 25 19 10 2 0 44 31 2131
2019 More than 20 years in current department or agency 13 35 24 20 7 2 0 49 27 644

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 32 12 7 4 3 2 76 12 3332
2020 3 to 10 years in current department or agency 34 38 13 7 4 2 1 75 11 3910
2020 11 to 20 years in current department or agency 32 41 13 8 3 2 1 75 12 2371
2020 More than 20 years in current department or agency 38 38 12 6 2 2 1 79 9 803
2019 Less than 3 years in current department or agency 36 34 14 8 4 3 1 72 13 3226
2019 3 to 10 years in current department or agency 30 41 14 9 4 2 1 73 13 3264
2019 11 to 20 years in current department or agency 27 43 14 9 4 2 0 72 13 2139
2019 More than 20 years in current department or agency 31 43 14 7 2 2 1 76 10 647
2018 Less than 3 years in current department or agency 36 37 12 7 4 3 1 76 12 3069
2018 3 to 10 years in current department or agency 29 41 14 9 4 1 1 72 13 3036
2018 11 to 20 years in current department or agency 25 43 15 9 5 2 1 71 14 1932
2018 More than 20 years in current department or agency 36 40 15 6 3 0 0 76 9 641
2017 Less than 3 years in current department or agency 37 36 11 8 4 4 1 76 13 2145
2017 3 to 10 years in current department or agency 32 40 12 9 5 2 0 74 14 3321
2017 11 to 20 years in current department or agency 30 41 12 10 4 3 1 73 14 1910
2017 More than 20 years in current department or agency 35 40 13 7 3 2 1 77 10 836
2014 Less than 3 years in current department or agency 40 36 9 7 3 4 1 80 10 1540
2014 3 to 10 years in current department or agency 36 42 11 6 3 2 1 80 9 4107
2014 11 to 20 years in current department or agency 36 42 11 6 3 3 1 80 9 1890
2014 More than 20 years in current department or agency 40 37 13 5 3 2 1 78 8 1295

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 34 13 3 1 2 0 82 5 3325
2020 3 to 10 years in current department or agency 37 38 17 4 2 1 0 76 7 3907
2020 11 to 20 years in current department or agency 31 41 18 5 2 2 0 74 7 2364
2020 More than 20 years in current department or agency 39 40 15 4 1 1 0 79 6 801
2019 Less than 3 years in current department or agency 37 36 18 5 3 2 0 74 8 3221
2019 3 to 10 years in current department or agency 29 41 19 5 4 1 0 71 9 3264
2019 11 to 20 years in current department or agency 25 41 22 6 4 2 0 67 10 2135
2019 More than 20 years in current department or agency 30 42 18 6 2 1 0 74 8 644
2018 Less than 3 years in current department or agency 37 38 16 5 2 2 0 77 7 3069
2018 3 to 10 years in current department or agency 25 41 20 7 5 1 0 68 12 3023
2018 11 to 20 years in current department or agency 23 42 22 7 5 2 0 66 12 1930
2018 More than 20 years in current department or agency 30 40 20 7 2 1 0 71 9 636

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 25 16 7 5 12 3 68 14 3330
2020 3 to 10 years in current department or agency 24 25 21 11 9 9 2 55 22 3908
2020 11 to 20 years in current department or agency 18 28 20 13 9 10 2 52 25 2367
2020 More than 20 years in current department or agency 21 28 20 10 8 10 3 57 20 800
2019 Less than 3 years in current department or agency 26 25 19 9 8 10 3 58 20 3223
2019 3 to 10 years in current department or agency 17 26 22 13 11 8 2 49 27 3272
2019 11 to 20 years in current department or agency 13 26 23 14 13 9 2 44 30 2135
2019 More than 20 years in current department or agency 19 26 20 14 9 8 3 50 27 648
2018 Less than 3 years in current department or agency 26 26 18 10 6 11 3 61 19 3069
2018 3 to 10 years in current department or agency 15 26 23 14 13 7 1 45 30 3038
2018 11 to 20 years in current department or agency 13 26 22 16 14 9 2 43 33 1933
2018 More than 20 years in current department or agency 17 29 20 14 12 6 1 50 28 641
2017 Less than 3 years in current department or agency 23 24 17 9 9 14 5 57 22 2144
2017 3 to 10 years in current department or agency 14 25 19 15 15 9 3 44 34 3327
2017 11 to 20 years in current department or agency 12 25 21 15 14 10 3 42 34 1916
2017 More than 20 years in current department or agency 16 27 20 13 12 7 4 49 29 834
2014 Less than 3 years in current department or agency 17 26 17 11 11 15 3 53 27 1538
2014 3 to 10 years in current department or agency 13 24 21 16 14 10 2 41 35 4103
2014 11 to 20 years in current department or agency 12 25 19 18 13 10 3 42 35 1891
2014 More than 20 years in current department or agency 16 26 22 14 11 7 2 47 29 1294

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 33 13 6 3 3 0 76 10 3327
2020 3 to 10 years in current department or agency 29 36 18 10 6 1 0 66 16 3909
2020 11 to 20 years in current department or agency 23 37 20 12 6 2 0 62 18 2365
2020 More than 20 years in current department or agency 26 37 20 10 5 1 1 64 15 802
2019 Less than 3 years in current department or agency 34 33 16 9 5 3 0 69 14 3223
2019 3 to 10 years in current department or agency 24 36 19 11 8 1 0 61 20 3267
2019 11 to 20 years in current department or agency 19 35 22 13 9 1 0 55 23 2134
2019 More than 20 years in current department or agency 22 35 20 13 6 2 0 59 20 645
2018 Less than 3 years in current department or agency 34 35 15 7 5 3 0 72 13 3069
2018 3 to 10 years in current department or agency 19 36 20 13 11 1 0 56 24 3032
2018 11 to 20 years in current department or agency 15 35 22 15 11 1 0 51 26 1930
2018 More than 20 years in current department or agency 19 36 24 12 7 2 0 56 19 637
2017 Less than 3 years in current department or agency 36 34 12 7 4 5 1 75 12 2144
2017 3 to 10 years in current department or agency 23 35 17 13 10 2 0 59 24 3329
2017 11 to 20 years in current department or agency 21 34 19 16 8 2 0 56 25 1915
2017 More than 20 years in current department or agency 24 36 20 11 7 1 1 61 19 836
2014 Less than 3 years in current department or agency 30 32 15 9 7 6 1 66 18 1542
2014 3 to 10 years in current department or agency 18 34 17 16 13 1 0 53 29 4100
2014 11 to 20 years in current department or agency 15 30 19 19 14 2 0 46 34 1891
2014 More than 20 years in current department or agency 20 32 20 14 11 2 1 53 26 1292

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 31 14 8 6 4 1 71 15 3337
2020 3 to 10 years in current department or agency 26 32 16 13 10 2 1 60 24 3920
2020 11 to 20 years in current department or agency 21 31 17 14 12 2 3 55 28 2377
2020 More than 20 years in current department or agency 19 26 20 12 14 1 8 50 28 805
2019 Less than 3 years in current department or agency 32 31 14 11 8 3 1 66 19 3229
2019 3 to 10 years in current department or agency 23 34 15 13 13 1 1 58 26 3278
2019 11 to 20 years in current department or agency 17 30 17 15 16 2 2 49 33 2144
2019 More than 20 years in current department or agency 17 28 18 15 17 1 4 48 33 645
2018 Less than 3 years in current department or agency 33 32 14 9 8 3 1 68 17 3070
2018 3 to 10 years in current department or agency 20 31 16 14 16 1 1 52 31 3029
2018 11 to 20 years in current department or agency 14 29 18 18 18 1 2 44 37 1930
2018 More than 20 years in current department or agency 15 28 21 18 14 2 3 45 33 641
2017 Less than 3 years in current department or agency 33 32 12 8 8 5 2 71 17 2149
2017 3 to 10 years in current department or agency 21 30 15 16 15 2 1 52 32 3334
2017 11 to 20 years in current department or agency 16 27 17 18 17 2 3 45 37 1915
2017 More than 20 years in current department or agency 17 26 18 15 16 1 6 47 34 837
2014 Less than 3 years in current department or agency 23 29 15 12 12 6 4 57 27 1542
2014 3 to 10 years in current department or agency 14 27 16 19 20 2 2 43 40 4105
2014 11 to 20 years in current department or agency 13 23 18 19 23 2 2 38 44 1892
2014 More than 20 years in current department or agency 13 24 19 17 21 2 4 39 40 1295

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 23 12 5 2 1 3 80 8 3340
2020 3 to 10 years in current department or agency 52 23 13 6 3 1 3 78 9 3921
2020 11 to 20 years in current department or agency 49 23 13 6 4 1 4 76 11 2372
2020 More than 20 years in current department or agency 58 19 10 3 2 0 8 83 6 803
2019 Less than 3 years in current department or agency 59 21 11 4 2 1 3 83 6 3229
2019 3 to 10 years in current department or agency 53 23 12 5 3 1 3 79 8 3274
2019 11 to 20 years in current department or agency 48 24 13 6 4 1 4 76 10 2139
2019 More than 20 years in current department or agency 54 21 13 4 2 1 6 80 6 647

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 23 13 6 2 1 2 79 8 3342
2020 3 to 10 years in current department or agency 50 24 14 6 3 1 3 76 9 3918
2020 11 to 20 years in current department or agency 52 24 12 5 2 1 3 80 7 2368
2020 More than 20 years in current department or agency 56 21 10 4 2 1 7 83 6 799
2019 Less than 3 years in current department or agency 48 23 15 6 4 1 2 74 10 3225
2019 3 to 10 years in current department or agency 49 24 14 6 4 1 2 75 10 3261
2019 11 to 20 years in current department or agency 49 23 14 6 4 2 4 76 10 2130
2019 More than 20 years in current department or agency 51 23 12 4 3 1 5 79 8 643

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 7 3 1 1 3 3 94 3 3327
2020 3 to 10 years in current department or agency 75 10 5 2 2 3 3 91 4 3906
2020 11 to 20 years in current department or agency 75 9 5 3 2 3 4 90 5 2357
2020 More than 20 years in current department or agency 69 8 6 3 3 3 7 87 7 802
2019 Less than 3 years in current department or agency 77 9 5 2 2 3 3 91 4 3212
2019 3 to 10 years in current department or agency 74 9 5 3 3 3 3 88 6 3266
2019 11 to 20 years in current department or agency 69 10 6 3 4 4 4 86 7 2128
2019 More than 20 years in current department or agency 66 11 6 2 4 4 6 87 7 646

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 10 4 1 1 1 6 94 2 3323
2020 3 to 10 years in current department or agency 76 11 4 1 1 2 6 94 2 3911
2020 11 to 20 years in current department or agency 77 8 4 1 1 2 7 94 2 2368
2020 More than 20 years in current department or agency 73 9 4 1 1 2 10 92 3 802
2019 Less than 3 years in current department or agency 80 7 3 1 0 2 7 95 2 3214
2019 3 to 10 years in current department or agency 79 7 3 1 1 2 7 94 3 3255
2019 11 to 20 years in current department or agency 76 7 3 1 1 2 9 94 3 2122
2019 More than 20 years in current department or agency 71 10 3 1 1 1 13 94 3 644

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 39 16 6 2 5 1 75 8 3320
2020 3 to 10 years in current department or agency 26 41 18 7 3 3 0 70 11 3915
2020 11 to 20 years in current department or agency 19 41 21 10 4 5 1 63 14 2371
2020 More than 20 years in current department or agency 21 43 19 7 4 5 1 68 12 802
2019 Less than 3 years in current department or agency 27 40 18 8 3 4 1 70 11 3227
2019 3 to 10 years in current department or agency 20 42 21 9 4 4 0 65 13 3274
2019 11 to 20 years in current department or agency 15 38 24 11 5 6 0 57 18 2142
2019 More than 20 years in current department or agency 18 37 26 10 3 4 1 58 14 646
2018 Less than 3 years in current department or agency 30 37 19 6 3 5 0 70 10 3076
2018 3 to 10 years in current department or agency 18 39 23 9 6 4 0 59 16 3036
2018 11 to 20 years in current department or agency 14 35 27 11 9 4 0 51 21 1934
2018 More than 20 years in current department or agency 18 36 26 11 5 4 0 57 16 638
2017 Less than 3 years in current department or agency 30 37 18 7 4 5 1 70 11 2144
2017 3 to 10 years in current department or agency 18 37 23 10 8 5 0 58 18 3330
2017 11 to 20 years in current department or agency 14 35 22 12 8 7 0 54 22 1917
2017 More than 20 years in current department or agency 18 35 25 13 6 3 1 55 19 839

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 34 9 3 1 2 0 87 4 3328
2020 3 to 10 years in current department or agency 42 38 11 5 2 2 0 81 7 3903
2020 11 to 20 years in current department or agency 33 42 14 5 3 3 0 77 8 2365
2020 More than 20 years in current department or agency 34 43 14 5 2 2 1 79 7 797
2019 Less than 3 years in current department or agency 47 36 10 4 2 2 0 84 6 3217
2019 3 to 10 years in current department or agency 35 41 13 6 3 2 0 78 9 3258
2019 11 to 20 years in current department or agency 28 43 16 7 3 3 0 73 10 2134
2019 More than 20 years in current department or agency 29 43 16 6 2 2 0 74 9 643
2018 Less than 3 years in current department or agency 54 33 8 3 1 2 0 88 4 3061
2018 3 to 10 years in current department or agency 37 42 12 4 3 2 0 81 7 3036
2018 11 to 20 years in current department or agency 31 42 15 5 3 3 0 76 9 1931
2018 More than 20 years in current department or agency 37 42 14 3 2 2 0 81 5 637
2017 Less than 3 years in current department or agency 50 38 7 2 1 2 0 89 4 2148
2017 3 to 10 years in current department or agency 37 41 12 5 3 2 0 80 7 3326
2017 11 to 20 years in current department or agency 31 43 14 5 2 4 0 78 7 1917
2017 More than 20 years in current department or agency 36 40 15 3 2 3 0 78 6 837
2014 Less than 3 years in current department or agency 49 34 8 4 2 3 0 86 6 1541
2014 3 to 10 years in current department or agency 36 41 13 5 2 3 0 79 8 4106
2014 11 to 20 years in current department or agency 34 40 15 5 2 4 0 77 7 1892
2014 More than 20 years in current department or agency 36 40 14 5 2 2 0 78 7 1295

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 31 9 2 1 4 0 87 3 3333
2020 3 to 10 years in current department or agency 45 35 12 3 1 3 0 83 5 3902
2020 11 to 20 years in current department or agency 39 37 13 3 2 5 0 80 5 2371
2020 More than 20 years in current department or agency 42 38 11 3 2 3 0 83 5 802
2019 Less than 3 years in current department or agency 50 32 11 2 2 3 0 85 4 3214
2019 3 to 10 years in current department or agency 41 38 13 3 2 2 0 81 5 3262
2019 11 to 20 years in current department or agency 37 38 15 4 2 4 0 79 6 2135
2019 More than 20 years in current department or agency 38 39 14 3 1 3 1 81 4 644
2018 Less than 3 years in current department or agency 52 31 10 2 1 4 0 86 3 3063
2018 3 to 10 years in current department or agency 38 39 14 3 2 3 0 79 6 3034
2018 11 to 20 years in current department or agency 33 42 14 3 3 5 0 79 6 1928
2018 More than 20 years in current department or agency 39 39 15 2 1 3 0 81 3 639
2017 Less than 3 years in current department or agency 48 33 10 2 2 4 0 85 4 2145
2017 3 to 10 years in current department or agency 36 38 15 4 2 4 1 78 6 3332
2017 11 to 20 years in current department or agency 32 39 16 4 3 6 1 76 7 1915
2017 More than 20 years in current department or agency 39 36 14 3 2 4 1 80 5 837
2014 Less than 3 years in current department or agency 49 32 9 2 2 6 1 86 4 1540
2014 3 to 10 years in current department or agency 38 39 13 3 2 4 1 81 5 4105
2014 11 to 20 years in current department or agency 35 39 14 3 2 5 0 79 6 1892
2014 More than 20 years in current department or agency 38 39 14 3 2 4 0 81 5 1293

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 30 12 3 1 6 1 82 5 3334
2020 3 to 10 years in current department or agency 42 33 15 3 2 5 1 79 5 3919
2020 11 to 20 years in current department or agency 35 36 16 4 2 7 1 76 6 2369
2020 More than 20 years in current department or agency 42 35 14 2 1 4 1 82 4 802

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 27 9 3 2 3 2 86 5 3327
2020 3 to 10 years in current department or agency 48 30 10 4 3 4 2 83 7 3909
2020 11 to 20 years in current department or agency 40 34 12 5 2 4 3 80 7 2368
2020 More than 20 years in current department or agency 44 32 11 4 3 4 3 82 7 804

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 24 4 2 1 0 0 93 2 3329
2020 3 to 10 years in current department or agency 57 31 7 3 1 0 0 88 4 3912
2020 11 to 20 years in current department or agency 47 38 9 4 2 0 0 85 6 2371
2020 More than 20 years in current department or agency 51 35 8 3 2 0 0 87 5 802
2019 Less than 3 years in current department or agency 59 30 7 3 1 0 0 89 4 3234
2019 3 to 10 years in current department or agency 46 38 8 4 2 0 0 85 6 3275
2019 11 to 20 years in current department or agency 38 41 12 5 3 0 0 79 8 2138
2019 More than 20 years in current department or agency 41 41 10 5 2 0 0 82 7 643
2018 Less than 3 years in current department or agency 61 29 7 2 1 0 0 90 3 3058
2018 3 to 10 years in current department or agency 42 41 10 4 3 0 0 83 7 3028
2018 11 to 20 years in current department or agency 34 43 12 6 4 1 0 78 10 1930
2018 More than 20 years in current department or agency 40 43 11 4 2 0 0 83 6 640
2017 Less than 3 years in current department or agency 59 32 5 3 2 0 0 91 4 2149
2017 3 to 10 years in current department or agency 39 42 10 5 4 0 0 81 9 3328
2017 11 to 20 years in current department or agency 35 44 11 7 3 0 0 79 10 1917
2017 More than 20 years in current department or agency 38 40 12 6 3 0 0 79 9 837
2014 Less than 3 years in current department or agency 55 32 6 4 2 0 0 88 6 1540
2014 3 to 10 years in current department or agency 41 40 11 4 3 0 0 82 7 4104
2014 11 to 20 years in current department or agency 37 42 13 5 3 0 0 79 7 1890
2014 More than 20 years in current department or agency 39 40 13 5 3 0 0 79 8 1292

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 27 9 4 2 1 0 85 6 3320
2020 3 to 10 years in current department or agency 45 33 14 5 3 0 0 78 8 3910
2020 11 to 20 years in current department or agency 37 36 15 7 4 1 0 74 11 2370
2020 More than 20 years in current department or agency 41 34 16 6 3 0 0 75 9 802
2019 Less than 3 years in current department or agency 48 29 13 6 4 1 0 78 10 3226
2019 3 to 10 years in current department or agency 35 35 17 7 5 1 0 70 13 3269
2019 11 to 20 years in current department or agency 28 35 20 10 6 1 0 63 16 2142
2019 More than 20 years in current department or agency 31 35 20 9 4 1 0 66 14 645
2018 Less than 3 years in current department or agency 48 31 12 5 4 1 0 79 9 3055
2018 3 to 10 years in current department or agency 29 36 19 9 7 0 0 65 16 3037
2018 11 to 20 years in current department or agency 24 34 21 11 8 1 0 59 19 1932
2018 More than 20 years in current department or agency 32 34 21 9 4 0 0 66 13 636
2017 Less than 3 years in current department or agency 45 33 13 5 4 1 0 78 9 2144
2017 3 to 10 years in current department or agency 27 34 20 10 8 1 0 62 18 3325
2017 11 to 20 years in current department or agency 23 36 22 11 7 1 0 60 18 1916
2017 More than 20 years in current department or agency 29 31 20 12 6 1 0 61 18 837
2014 Less than 3 years in current department or agency 34 38 13 7 7 1 0 73 14 1542
2014 3 to 10 years in current department or agency 22 39 20 11 7 1 0 61 18 4103
2014 11 to 20 years in current department or agency 20 38 22 12 7 1 0 58 19 1891
2014 More than 20 years in current department or agency 24 37 20 11 7 1 0 62 18 1297

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 29 9 4 2 1 0 85 6 3311
2020 3 to 10 years in current department or agency 44 35 13 5 3 0 0 79 8 3896
2020 11 to 20 years in current department or agency 37 38 15 6 4 0 0 75 10 2348
2020 More than 20 years in current department or agency 40 38 15 6 2 0 0 78 8 801
2019 Less than 3 years in current department or agency 47 31 12 7 3 0 0 78 10 3212
2019 3 to 10 years in current department or agency 34 38 16 8 5 0 0 72 12 3268
2019 11 to 20 years in current department or agency 27 37 20 9 6 0 0 65 16 2134
2019 More than 20 years in current department or agency 32 38 19 8 3 0 0 70 11 643
2018 Less than 3 years in current department or agency 46 34 12 5 3 0 0 80 8 3053
2018 3 to 10 years in current department or agency 28 38 18 10 6 0 0 66 16 3025
2018 11 to 20 years in current department or agency 23 38 20 12 7 0 0 61 19 1929
2018 More than 20 years in current department or agency 31 37 19 10 3 0 0 68 13 634
2017 Less than 3 years in current department or agency 43 36 11 5 4 0 0 80 9 2143
2017 3 to 10 years in current department or agency 26 37 18 11 7 0 0 64 18 3330
2017 11 to 20 years in current department or agency 22 39 19 13 6 0 0 61 19 1917
2017 More than 20 years in current department or agency 28 36 19 11 6 1 0 64 16 839
2014 Less than 3 years in current department or agency 35 39 12 8 5 1 0 75 13 1539
2014 3 to 10 years in current department or agency 22 40 20 11 6 0 0 63 17 4104
2014 11 to 20 years in current department or agency 20 41 21 12 6 1 0 61 18 1892
2014 More than 20 years in current department or agency 25 39 20 10 5 0 0 64 16 1296

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 23 16 8 5 3 1 70 13 3319
2020 3 to 10 years in current department or agency 39 26 18 9 5 2 0 67 14 3910
2020 11 to 20 years in current department or agency 36 28 17 8 5 4 1 67 14 2371
2020 More than 20 years in current department or agency 44 27 16 5 3 2 2 74 9 804
2019 Less than 3 years in current department or agency 38 22 18 11 8 3 0 62 19 3231
2019 3 to 10 years in current department or agency 31 28 19 12 7 3 0 60 20 3279
2019 11 to 20 years in current department or agency 29 27 21 11 8 4 1 58 20 2139
2019 More than 20 years in current department or agency 35 29 18 8 4 3 2 68 13 645
2018 Less than 3 years in current department or agency 37 23 20 9 7 4 0 63 17 3065
2018 3 to 10 years in current department or agency 26 27 22 12 9 3 1 55 22 3037
2018 11 to 20 years in current department or agency 25 27 21 13 10 4 1 54 24 1933
2018 More than 20 years in current department or agency 36 29 19 9 4 1 1 67 13 636
2017 Less than 3 years in current department or agency 36 26 17 9 7 5 1 65 17 2146
2017 3 to 10 years in current department or agency 25 25 21 13 11 4 1 53 26 3332
2017 11 to 20 years in current department or agency 24 28 21 12 9 4 1 56 22 1920
2017 More than 20 years in current department or agency 30 30 21 8 6 3 2 63 15 838
2014 Less than 3 years in current department or agency 28 26 19 11 10 6 1 57 23 1542
2014 3 to 10 years in current department or agency 23 25 21 14 11 5 1 51 27 4106
2014 11 to 20 years in current department or agency 23 30 20 12 9 5 1 56 22 1890
2014 More than 20 years in current department or agency 30 29 20 11 6 3 1 61 17 1296
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 24 42 33 3344
2020 3 to 10 years in current department or agency 24 43 34 3921
2020 11 to 20 years in current department or agency 19 48 33 2375
2020 More than 20 years in current department or agency 28 44 29 804
2019 Less than 3 years in current department or agency 29 37 34 3239
2019 3 to 10 years in current department or agency 26 38 36 3278
2019 11 to 20 years in current department or agency 24 42 34 2145
2019 More than 20 years in current department or agency 30 43 28 646
2018 Less than 3 years in current department or agency 28 38 35 3079
2018 3 to 10 years in current department or agency 28 38 34 3043
2018 11 to 20 years in current department or agency 23 42 35 1941
2018 More than 20 years in current department or agency 33 42 25 641
2017 Less than 3 years in current department or agency 29 40 31 2147
2017 3 to 10 years in current department or agency 27 38 35 3336
2017 11 to 20 years in current department or agency 23 45 31 1918
2017 More than 20 years in current department or agency 34 38 29 837
2014 Less than 3 years in current department or agency 31 38 32 1540
2014 3 to 10 years in current department or agency 30 34 36 4107
2014 11 to 20 years in current department or agency 20 46 35 1890
2014 More than 20 years in current department or agency 32 41 27 1297

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 4 43 37 2 7 7 817
2020 3 to 10 years in current department or agency 8 44 36 3 2 7 935
2020 11 to 20 years in current department or agency 26 39 26 3 1 6 452
2020 More than 20 years in current department or agency 71 8 7 3 6 5 222
2019 Less than 3 years in current department or agency 3 36 42 3 9 6 960
2019 3 to 10 years in current department or agency 11 40 35 4 3 7 854
2019 11 to 20 years in current department or agency 25 32 34 4 1 4 522
2019 More than 20 years in current department or agency 74 12 6 3 2 3 190
2018 Less than 3 years in current department or agency 3 36 39 3 12 7 843
2018 3 to 10 years in current department or agency 11 33 41 6 1 7 871
2018 11 to 20 years in current department or agency 28 30 31 5 2 5 442
2018 More than 20 years in current department or agency 71 12 7 2 3 4 211
2017 Less than 3 years in current department or agency 3 31 34 6 21 5 613
2017 3 to 10 years in current department or agency 11 32 44 5 1 7 925
2017 11 to 20 years in current department or agency 26 30 32 5 2 6 453
2017 More than 20 years in current department or agency 75 7 8 4 4 1 285
2014 Less than 3 years in current department or agency 5 28 39 9 9999 19 478
2014 3 to 10 years in current department or agency 7 34 41 8 9999 10 1282
2014 11 to 20 years in current department or agency 25 27 31 8 9999 9 381
2014 More than 20 years in current department or agency 74 11 4 5 9999 5 416
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 3335
2020 3 to 10 years in current department or agency 9 91 3922
2020 11 to 20 years in current department or agency 9 91 2371
2020 More than 20 years in current department or agency 8 92 802
2019 Less than 3 years in current department or agency 12 88 3233
2019 3 to 10 years in current department or agency 12 88 3275
2019 11 to 20 years in current department or agency 12 88 2137
2019 More than 20 years in current department or agency 13 87 644
2018 Less than 3 years in current department or agency 11 89 3082
2018 3 to 10 years in current department or agency 14 86 3040
2018 11 to 20 years in current department or agency 13 87 1937
2018 More than 20 years in current department or agency 13 87 641

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 226
2020 3 to 10 years in current department or agency 49 51 362
2020 11 to 20 years in current department or agency 38 62 220
2020 More than 20 years in current department or agency 36 64 61
2019 Less than 3 years in current department or agency 48 52 382
2019 3 to 10 years in current department or agency 45 55 397
2019 11 to 20 years in current department or agency 40 60 246
2019 More than 20 years in current department or agency 46 54 84
2018 Less than 3 years in current department or agency 53 47 353
2018 3 to 10 years in current department or agency 50 50 426
2018 11 to 20 years in current department or agency 41 59 239
2018 More than 20 years in current department or agency 54 46 82

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 62 38 226
2020 3 to 10 years in current department or agency 56 44 362
2020 11 to 20 years in current department or agency 64 36 220
2020 More than 20 years in current department or agency 63 37 61
2019 Less than 3 years in current department or agency 64 36 382
2019 3 to 10 years in current department or agency 64 36 397
2019 11 to 20 years in current department or agency 68 32 246
2019 More than 20 years in current department or agency 63 37 84
2018 Less than 3 years in current department or agency 54 46 353
2018 3 to 10 years in current department or agency 58 42 426
2018 11 to 20 years in current department or agency 66 34 239
2018 More than 20 years in current department or agency 60 40 82

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 226
2020 3 to 10 years in current department or agency 7 93 362
2020 11 to 20 years in current department or agency 8 92 220
2020 More than 20 years in current department or agency 12 88 61
2019 Less than 3 years in current department or agency 4 96 382
2019 3 to 10 years in current department or agency 9 91 397
2019 11 to 20 years in current department or agency 10 90 246
2019 More than 20 years in current department or agency 9 91 84
2018 Less than 3 years in current department or agency 6 94 353
2018 3 to 10 years in current department or agency 7 93 426

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 226
2020 More than 20 years in current department or agency 0 100 61
2019 More than 20 years in current department or agency 0 100 84
2018 Less than 3 years in current department or agency 0 100 353
2018 More than 20 years in current department or agency 0 100 82

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 226
2020 3 to 10 years in current department or agency 9 91 362
2020 11 to 20 years in current department or agency 8 92 220
2020 More than 20 years in current department or agency 13 87 61
2019 Less than 3 years in current department or agency 6 94 382
2019 3 to 10 years in current department or agency 9 91 397
2019 11 to 20 years in current department or agency 6 94 246
2019 More than 20 years in current department or agency 6 94 84
2018 Less than 3 years in current department or agency 6 94 353
2018 3 to 10 years in current department or agency 9 91 426
2018 11 to 20 years in current department or agency 7 93 239
2018 More than 20 years in current department or agency 10 90 82

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 226
2020 3 to 10 years in current department or agency 5 95 362
2020 11 to 20 years in current department or agency 4 96 220
2020 More than 20 years in current department or agency 0 100 61
2019 Less than 3 years in current department or agency 4 96 382
2019 3 to 10 years in current department or agency 3 97 397
2018 Less than 3 years in current department or agency 4 96 353
2018 3 to 10 years in current department or agency 2 98 426

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 226
2020 3 to 10 years in current department or agency 6 94 362
2019 Less than 3 years in current department or agency 4 96 382
2019 3 to 10 years in current department or agency 5 95 397
2019 11 to 20 years in current department or agency 4 96 246
2019 More than 20 years in current department or agency 6 94 84
2018 Less than 3 years in current department or agency 4 96 353
2018 3 to 10 years in current department or agency 4 96 426
2018 11 to 20 years in current department or agency 4 96 239
2018 More than 20 years in current department or agency 6 94 82

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 31 69 226
2020 3 to 10 years in current department or agency 34 66 362
2020 11 to 20 years in current department or agency 41 59 220
2020 More than 20 years in current department or agency 36 64 61
2019 Less than 3 years in current department or agency 33 67 380
2019 3 to 10 years in current department or agency 40 60 393
2019 11 to 20 years in current department or agency 35 65 239
2019 More than 20 years in current department or agency 31 69 84
2018 Less than 3 years in current department or agency 34 66 352
2018 3 to 10 years in current department or agency 39 61 426
2018 11 to 20 years in current department or agency 38 62 238
2018 More than 20 years in current department or agency 50 50 82

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 226
2020 3 to 10 years in current department or agency 40 60 362
2020 11 to 20 years in current department or agency 44 56 220
2020 More than 20 years in current department or agency 41 59 61
2019 Less than 3 years in current department or agency 43 57 380
2019 3 to 10 years in current department or agency 45 55 393
2019 11 to 20 years in current department or agency 47 53 239
2019 More than 20 years in current department or agency 48 52 84
2018 Less than 3 years in current department or agency 32 68 352
2018 3 to 10 years in current department or agency 42 58 426
2018 11 to 20 years in current department or agency 48 52 238
2018 More than 20 years in current department or agency 44 56 82

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 226
2020 3 to 10 years in current department or agency 45 55 362
2020 11 to 20 years in current department or agency 50 50 220
2020 More than 20 years in current department or agency 42 58 61
2019 Less than 3 years in current department or agency 45 55 380
2019 3 to 10 years in current department or agency 46 54 393
2019 11 to 20 years in current department or agency 55 45 239
2019 More than 20 years in current department or agency 52 48 84
2018 Less than 3 years in current department or agency 39 61 352
2018 3 to 10 years in current department or agency 46 54 426
2018 11 to 20 years in current department or agency 55 45 238
2018 More than 20 years in current department or agency 50 50 82

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 226
2020 3 to 10 years in current department or agency 43 57 362
2020 11 to 20 years in current department or agency 48 52 220
2020 More than 20 years in current department or agency 38 62 61
2019 Less than 3 years in current department or agency 43 57 380
2019 3 to 10 years in current department or agency 41 59 393
2019 11 to 20 years in current department or agency 46 54 239
2019 More than 20 years in current department or agency 42 58 84
2018 Less than 3 years in current department or agency 45 55 352
2018 3 to 10 years in current department or agency 41 59 426
2018 11 to 20 years in current department or agency 44 56 238
2018 More than 20 years in current department or agency 35 65 82

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 31 69 226
2020 3 to 10 years in current department or agency 33 67 362
2020 11 to 20 years in current department or agency 36 64 220
2020 More than 20 years in current department or agency 35 65 61
2019 Less than 3 years in current department or agency 34 66 380
2019 3 to 10 years in current department or agency 36 64 393
2019 11 to 20 years in current department or agency 32 68 239
2019 More than 20 years in current department or agency 23 77 84
2018 Less than 3 years in current department or agency 25 75 352
2018 3 to 10 years in current department or agency 34 66 426
2018 11 to 20 years in current department or agency 38 62 238
2018 More than 20 years in current department or agency 29 71 82

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 57 43 226
2020 3 to 10 years in current department or agency 55 45 362
2020 11 to 20 years in current department or agency 55 45 220
2020 More than 20 years in current department or agency 61 39 61
2019 Less than 3 years in current department or agency 57 43 380
2019 3 to 10 years in current department or agency 54 46 393
2019 11 to 20 years in current department or agency 56 44 239
2019 More than 20 years in current department or agency 51 49 84
2018 Less than 3 years in current department or agency 57 43 352
2018 3 to 10 years in current department or agency 54 46 426
2018 11 to 20 years in current department or agency 52 48 238
2018 More than 20 years in current department or agency 52 48 82

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 226
2020 3 to 10 years in current department or agency 34 66 362
2020 11 to 20 years in current department or agency 39 61 220
2020 More than 20 years in current department or agency 22 78 61
2019 Less than 3 years in current department or agency 34 66 380
2019 3 to 10 years in current department or agency 32 68 393
2019 11 to 20 years in current department or agency 37 63 239
2019 More than 20 years in current department or agency 33 67 84
2018 Less than 3 years in current department or agency 29 71 352
2018 3 to 10 years in current department or agency 34 66 426
2018 11 to 20 years in current department or agency 38 62 238
2018 More than 20 years in current department or agency 25 75 82

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 2 98 393
2019 More than 20 years in current department or agency 0 100 84

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 226
2020 3 to 10 years in current department or agency 8 92 362
2020 11 to 20 years in current department or agency 3 97 220
2020 More than 20 years in current department or agency 0 100 61
2019 Less than 3 years in current department or agency 10 90 380
2019 3 to 10 years in current department or agency 8 92 393
2018 Less than 3 years in current department or agency 12 88 352
2018 3 to 10 years in current department or agency 6 94 426
2018 11 to 20 years in current department or agency 2 98 238
2018 More than 20 years in current department or agency 8 92 82

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 226
2020 3 to 10 years in current department or agency 12 88 362
2020 11 to 20 years in current department or agency 14 86 220
2020 More than 20 years in current department or agency 9 91 61
2019 Less than 3 years in current department or agency 9 91 380
2019 3 to 10 years in current department or agency 13 87 393
2019 11 to 20 years in current department or agency 13 87 239
2019 More than 20 years in current department or agency 9 91 84
2018 Less than 3 years in current department or agency 6 94 352
2018 3 to 10 years in current department or agency 10 90 426
2018 11 to 20 years in current department or agency 12 88 238
2018 More than 20 years in current department or agency 12 88 82

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 226
2020 3 to 10 years in current department or agency 48 52 362
2020 11 to 20 years in current department or agency 57 43 220
2020 More than 20 years in current department or agency 50 50 61
2019 Less than 3 years in current department or agency 52 48 380
2019 3 to 10 years in current department or agency 45 55 393
2019 11 to 20 years in current department or agency 53 47 239
2019 More than 20 years in current department or agency 40 60 84
2018 Less than 3 years in current department or agency 39 61 352
2018 3 to 10 years in current department or agency 47 53 426
2018 11 to 20 years in current department or agency 54 46 238
2018 More than 20 years in current department or agency 52 48 82

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 226
2020 3 to 10 years in current department or agency 21 79 362
2020 11 to 20 years in current department or agency 21 79 220
2020 More than 20 years in current department or agency 19 81 61
2019 Less than 3 years in current department or agency 23 77 380
2019 3 to 10 years in current department or agency 24 76 393
2019 11 to 20 years in current department or agency 18 82 239
2019 More than 20 years in current department or agency 18 82 84
2018 Less than 3 years in current department or agency 18 82 352
2018 3 to 10 years in current department or agency 23 77 426
2018 11 to 20 years in current department or agency 25 75 238
2018 More than 20 years in current department or agency 22 78 82

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 226
2020 3 to 10 years in current department or agency 16 84 362
2020 11 to 20 years in current department or agency 12 88 220
2020 More than 20 years in current department or agency 10 90 61
2019 Less than 3 years in current department or agency 16 84 380
2019 3 to 10 years in current department or agency 16 84 393
2019 11 to 20 years in current department or agency 12 88 239
2019 More than 20 years in current department or agency 12 88 84
2018 Less than 3 years in current department or agency 14 86 352
2018 3 to 10 years in current department or agency 17 83 426
2018 11 to 20 years in current department or agency 18 82 238
2018 More than 20 years in current department or agency 19 81 82

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 226
2020 3 to 10 years in current department or agency 59 41 362
2020 11 to 20 years in current department or agency 56 44 220
2020 More than 20 years in current department or agency 57 43 61
2019 Less than 3 years in current department or agency 54 46 380
2019 3 to 10 years in current department or agency 59 41 392
2019 11 to 20 years in current department or agency 55 45 236
2019 More than 20 years in current department or agency 43 57 82
2018 Less than 3 years in current department or agency 52 48 354
2018 3 to 10 years in current department or agency 56 44 426
2018 11 to 20 years in current department or agency 58 42 239
2018 More than 20 years in current department or agency 61 39 82

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 226
2020 3 to 10 years in current department or agency 29 71 362
2020 11 to 20 years in current department or agency 25 75 220
2020 More than 20 years in current department or agency 36 64 61
2019 Less than 3 years in current department or agency 25 75 380
2019 3 to 10 years in current department or agency 29 71 392
2019 11 to 20 years in current department or agency 32 68 236
2019 More than 20 years in current department or agency 18 82 82
2018 Less than 3 years in current department or agency 23 77 354
2018 3 to 10 years in current department or agency 24 76 426
2018 11 to 20 years in current department or agency 30 70 239
2018 More than 20 years in current department or agency 30 70 82

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 226
2020 3 to 10 years in current department or agency 11 89 362
2020 11 to 20 years in current department or agency 14 86 220
2020 More than 20 years in current department or agency 15 85 61
2019 Less than 3 years in current department or agency 8 92 380
2019 3 to 10 years in current department or agency 10 90 392
2019 11 to 20 years in current department or agency 17 83 236
2019 More than 20 years in current department or agency 12 88 82
2018 Less than 3 years in current department or agency 8 92 354
2018 3 to 10 years in current department or agency 8 92 426
2018 11 to 20 years in current department or agency 15 85 239
2018 More than 20 years in current department or agency 9 91 82

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 226
2020 3 to 10 years in current department or agency 17 83 362
2020 11 to 20 years in current department or agency 22 78 220
2020 More than 20 years in current department or agency 21 79 61
2019 Less than 3 years in current department or agency 11 89 380
2019 3 to 10 years in current department or agency 18 82 392
2019 11 to 20 years in current department or agency 25 75 236
2019 More than 20 years in current department or agency 11 89 82
2018 Less than 3 years in current department or agency 9 91 354
2018 3 to 10 years in current department or agency 18 82 426
2018 11 to 20 years in current department or agency 24 76 239
2018 More than 20 years in current department or agency 19 81 82

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 226
2020 3 to 10 years in current department or agency 8 92 362
2019 Less than 3 years in current department or agency 8 92 380
2019 3 to 10 years in current department or agency 9 91 392
2018 Less than 3 years in current department or agency 8 92 354
2018 3 to 10 years in current department or agency 7 93 426
2018 11 to 20 years in current department or agency 11 89 239
2018 More than 20 years in current department or agency 8 92 82

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 2 98 226
2020 3 to 10 years in current department or agency 6 94 362
2019 Less than 3 years in current department or agency 4 96 380
2019 3 to 10 years in current department or agency 4 96 392
2019 11 to 20 years in current department or agency 8 92 236
2019 More than 20 years in current department or agency 0 100 82
2018 Less than 3 years in current department or agency 4 96 354
2018 3 to 10 years in current department or agency 5 95 426
2018 11 to 20 years in current department or agency 8 92 239
2018 More than 20 years in current department or agency 7 93 82

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 226
2020 3 to 10 years in current department or agency 15 85 362
2020 11 to 20 years in current department or agency 13 87 220
2020 More than 20 years in current department or agency 12 88 61
2019 Less than 3 years in current department or agency 15 85 380
2019 3 to 10 years in current department or agency 14 86 392
2019 11 to 20 years in current department or agency 11 89 236
2019 More than 20 years in current department or agency 16 84 82
2018 Less than 3 years in current department or agency 16 84 354
2018 3 to 10 years in current department or agency 14 86 426
2018 11 to 20 years in current department or agency 12 88 239
2018 More than 20 years in current department or agency 16 84 82

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 226
2020 3 to 10 years in current department or agency 12 88 362
2019 Less than 3 years in current department or agency 16 84 380
2019 3 to 10 years in current department or agency 15 85 392
2019 11 to 20 years in current department or agency 15 85 236
2019 More than 20 years in current department or agency 12 88 82
2018 Less than 3 years in current department or agency 11 89 354
2018 3 to 10 years in current department or agency 10 90 426
2018 11 to 20 years in current department or agency 17 83 239
2018 More than 20 years in current department or agency 11 89 82

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 226
2020 3 to 10 years in current department or agency 23 77 362
2020 11 to 20 years in current department or agency 22 78 220
2020 More than 20 years in current department or agency 19 81 61
2019 Less than 3 years in current department or agency 24 76 380
2019 3 to 10 years in current department or agency 23 77 392
2019 11 to 20 years in current department or agency 22 78 236
2019 More than 20 years in current department or agency 30 70 82
2018 Less than 3 years in current department or agency 27 73 354
2018 3 to 10 years in current department or agency 26 74 426
2018 11 to 20 years in current department or agency 23 77 239
2018 More than 20 years in current department or agency 20 80 82

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 221
2020 3 to 10 years in current department or agency 12 88 339
2019 Less than 3 years in current department or agency 11 89 364
2019 3 to 10 years in current department or agency 12 88 374
2019 11 to 20 years in current department or agency 10 90 215
2019 More than 20 years in current department or agency 13 87 80
2018 Less than 3 years in current department or agency 17 83 338
2018 3 to 10 years in current department or agency 13 87 405
2018 11 to 20 years in current department or agency 10 90 223
2018 More than 20 years in current department or agency 17 83 76

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 221
2020 3 to 10 years in current department or agency 19 81 339
2019 Less than 3 years in current department or agency 21 79 364
2019 3 to 10 years in current department or agency 21 79 374
2019 11 to 20 years in current department or agency 13 87 215
2019 More than 20 years in current department or agency 13 87 80
2018 Less than 3 years in current department or agency 29 71 338
2018 3 to 10 years in current department or agency 22 78 405
2018 11 to 20 years in current department or agency 13 87 223
2018 More than 20 years in current department or agency 17 83 76

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 221
2020 3 to 10 years in current department or agency 11 89 339
2019 Less than 3 years in current department or agency 11 89 364
2019 3 to 10 years in current department or agency 10 90 374
2019 11 to 20 years in current department or agency 8 92 215
2019 More than 20 years in current department or agency 9 91 80
2018 Less than 3 years in current department or agency 14 86 338
2018 3 to 10 years in current department or agency 10 90 405
2018 11 to 20 years in current department or agency 6 94 223
2018 More than 20 years in current department or agency 13 87 76

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 221
2020 3 to 10 years in current department or agency 9 91 339
2019 Less than 3 years in current department or agency 7 93 364
2019 3 to 10 years in current department or agency 8 92 374
2019 11 to 20 years in current department or agency 5 95 215
2019 More than 20 years in current department or agency 6 94 80
2018 Less than 3 years in current department or agency 10 90 338
2018 3 to 10 years in current department or agency 6 94 405
2018 11 to 20 years in current department or agency 6 94 223
2018 More than 20 years in current department or agency 11 89 76

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 221
2020 3 to 10 years in current department or agency 15 85 339
2019 Less than 3 years in current department or agency 10 90 364
2019 3 to 10 years in current department or agency 12 88 374
2018 Less than 3 years in current department or agency 14 86 338
2018 3 to 10 years in current department or agency 9 91 405
2018 11 to 20 years in current department or agency 6 94 223
2018 More than 20 years in current department or agency 10 90 76

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 221
2020 3 to 10 years in current department or agency 9 91 339
2019 Less than 3 years in current department or agency 8 92 364
2019 3 to 10 years in current department or agency 10 90 374
2019 11 to 20 years in current department or agency 13 87 215
2019 More than 20 years in current department or agency 12 88 80
2018 Less than 3 years in current department or agency 12 88 338
2018 3 to 10 years in current department or agency 12 88 405
2018 11 to 20 years in current department or agency 10 90 223
2018 More than 20 years in current department or agency 10 90 76

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 221
2020 3 to 10 years in current department or agency 11 89 339
2019 Less than 3 years in current department or agency 25 75 364
2019 3 to 10 years in current department or agency 14 86 374
2019 11 to 20 years in current department or agency 13 87 215
2019 More than 20 years in current department or agency 9 91 80
2018 Less than 3 years in current department or agency 18 82 338
2018 3 to 10 years in current department or agency 14 86 405
2018 11 to 20 years in current department or agency 9 91 223
2018 More than 20 years in current department or agency 9 91 76

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 221
2020 3 to 10 years in current department or agency 15 85 339
2019 Less than 3 years in current department or agency 19 81 364
2019 3 to 10 years in current department or agency 12 88 374
2019 11 to 20 years in current department or agency 15 85 215
2019 More than 20 years in current department or agency 9 91 80
2018 Less than 3 years in current department or agency 20 80 338
2018 3 to 10 years in current department or agency 13 87 405

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 221
2020 3 to 10 years in current department or agency 15 85 339
2019 Less than 3 years in current department or agency 12 88 364
2019 3 to 10 years in current department or agency 11 89 374
2019 11 to 20 years in current department or agency 17 83 215
2019 More than 20 years in current department or agency 14 86 80
2018 Less than 3 years in current department or agency 11 89 338
2018 3 to 10 years in current department or agency 15 85 405
2018 11 to 20 years in current department or agency 15 85 223
2018 More than 20 years in current department or agency 13 87 76

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 221
2020 3 to 10 years in current department or agency 31 69 339
2019 Less than 3 years in current department or agency 30 70 364
2019 3 to 10 years in current department or agency 27 73 374
2019 11 to 20 years in current department or agency 32 68 215
2019 More than 20 years in current department or agency 22 78 80
2018 Less than 3 years in current department or agency 28 72 338
2018 3 to 10 years in current department or agency 28 72 405
2018 11 to 20 years in current department or agency 31 69 223
2018 More than 20 years in current department or agency 15 85 76

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 221
2020 3 to 10 years in current department or agency 11 89 339
2019 Less than 3 years in current department or agency 13 87 364
2019 3 to 10 years in current department or agency 11 89 374
2019 11 to 20 years in current department or agency 12 88 215
2019 More than 20 years in current department or agency 7 93 80
2018 Less than 3 years in current department or agency 7 93 338
2018 3 to 10 years in current department or agency 8 92 405
2018 11 to 20 years in current department or agency 14 86 223
2018 More than 20 years in current department or agency 6 94 76

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 221
2020 3 to 10 years in current department or agency 46 54 339
2019 Less than 3 years in current department or agency 46 54 364
2019 3 to 10 years in current department or agency 43 57 374
2019 11 to 20 years in current department or agency 53 47 215
2019 More than 20 years in current department or agency 37 63 80
2018 Less than 3 years in current department or agency 42 58 338
2018 3 to 10 years in current department or agency 47 53 405
2018 11 to 20 years in current department or agency 51 49 223
2018 More than 20 years in current department or agency 33 67 76

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 1 99 339
2019 Less than 3 years in current department or agency 1 99 364
2019 3 to 10 years in current department or agency 3 97 374
2018 3 to 10 years in current department or agency 2 98 405

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 221
2020 3 to 10 years in current department or agency 50 50 339
2019 Less than 3 years in current department or agency 53 47 364
2019 3 to 10 years in current department or agency 51 49 374
2019 11 to 20 years in current department or agency 50 50 215
2019 More than 20 years in current department or agency 58 42 80
2018 Less than 3 years in current department or agency 46 54 338
2018 3 to 10 years in current department or agency 52 48 405
2018 11 to 20 years in current department or agency 57 43 223
2018 More than 20 years in current department or agency 46 54 76

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 221
2020 3 to 10 years in current department or agency 4 96 339
2019 Less than 3 years in current department or agency 2 98 364
2019 3 to 10 years in current department or agency 5 95 374
2018 Less than 3 years in current department or agency 2 98 338
2018 3 to 10 years in current department or agency 4 96 405

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 221
2020 3 to 10 years in current department or agency 14 86 339
2019 Less than 3 years in current department or agency 11 89 364
2019 3 to 10 years in current department or agency 13 87 374
2019 11 to 20 years in current department or agency 13 87 215
2019 More than 20 years in current department or agency 14 86 80
2018 Less than 3 years in current department or agency 10 90 338
2018 3 to 10 years in current department or agency 12 88 405

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 12 13 2 2 32 11 70 7 3338
2020 3 to 10 years in current department or agency 22 17 17 5 4 27 7 60 14 3918
2020 11 to 20 years in current department or agency 18 19 18 6 5 29 5 57 16 2374
2020 More than 20 years in current department or agency 24 20 19 4 4 25 5 62 12 804
2019 Less than 3 years in current department or agency 24 14 18 4 4 25 10 60 13 3230
2019 3 to 10 years in current department or agency 17 18 19 8 6 25 7 52 20 3276
2019 11 to 20 years in current department or agency 15 18 20 7 6 27 6 50 20 2138
2019 More than 20 years in current department or agency 19 22 22 7 5 21 4 54 17 648
2018 Less than 3 years in current department or agency 24 16 16 4 3 29 8 64 10 3079
2018 3 to 10 years in current department or agency 15 22 23 7 6 23 5 50 18 3040
2018 11 to 20 years in current department or agency 13 19 23 7 7 27 6 47 20 1935
2018 More than 20 years in current department or agency 19 23 25 7 5 19 3 54 14 640
2017 Less than 3 years in current department or agency 19 16 15 3 3 32 11 63 11 2150
2017 3 to 10 years in current department or agency 15 20 20 6 7 25 7 51 20 3337
2017 11 to 20 years in current department or agency 12 20 19 7 6 28 8 50 20 1911
2017 More than 20 years in current department or agency 16 24 21 7 6 21 6 54 17 840
2014 Less than 3 years in current department or agency 19 15 16 3 4 32 11 59 13 1542
2014 3 to 10 years in current department or agency 13 18 20 6 7 28 8 49 20 4108
2014 11 to 20 years in current department or agency 13 18 20 6 5 30 7 50 18 1891
2014 More than 20 years in current department or agency 16 22 24 6 5 22 5 52 15 1296

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 25 12 2 1 13 1 82 4 3326
2020 3 to 10 years in current department or agency 37 31 15 4 3 9 1 75 8 3914
2020 11 to 20 years in current department or agency 30 35 17 5 3 10 1 72 9 2368
2020 More than 20 years in current department or agency 39 32 15 5 2 7 1 77 7 801
2019 Less than 3 years in current department or agency 40 27 15 4 2 10 1 75 7 3231
2019 3 to 10 years in current department or agency 31 33 18 6 4 8 1 70 10 3272
2019 11 to 20 years in current department or agency 28 33 18 6 4 10 1 68 12 2136
2019 More than 20 years in current department or agency 32 34 19 6 3 6 0 71 10 646
2018 Less than 3 years in current department or agency 39 29 13 3 2 12 1 78 6 3077
2018 3 to 10 years in current department or agency 25 36 20 6 5 8 1 67 12 3030
2018 11 to 20 years in current department or agency 24 36 19 6 5 10 1 67 12 1935
2018 More than 20 years in current department or agency 30 36 18 6 3 6 0 71 9 641
2017 Less than 3 years in current department or agency 34 32 13 3 3 14 2 78 6 2151
2017 3 to 10 years in current department or agency 25 34 18 6 5 11 1 67 13 3321
2017 11 to 20 years in current department or agency 24 34 16 6 5 13 2 68 13 1915
2017 More than 20 years in current department or agency 29 34 19 5 5 8 1 68 11 838
2014 Less than 3 years in current department or agency 31 27 16 4 3 17 2 72 9 1541
2014 3 to 10 years in current department or agency 22 33 20 6 5 13 1 64 13 4107
2014 11 to 20 years in current department or agency 22 33 20 6 3 16 1 65 11 1891
2014 More than 20 years in current department or agency 27 31 21 5 3 11 1 66 9 1297
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 3335
2020 3 to 10 years in current department or agency 6 94 3914
2020 11 to 20 years in current department or agency 5 95 2363
2020 More than 20 years in current department or agency 5 95 802
2019 Less than 3 years in current department or agency 6 94 3222
2019 3 to 10 years in current department or agency 7 93 3276
2019 11 to 20 years in current department or agency 7 93 2135
2019 More than 20 years in current department or agency 6 94 646
2018 Less than 3 years in current department or agency 4 96 3080
2018 3 to 10 years in current department or agency 7 93 3035
2018 11 to 20 years in current department or agency 7 93 1936
2018 More than 20 years in current department or agency 6 94 639

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 156
2020 3 to 10 years in current department or agency 36 64 227
2020 11 to 20 years in current department or agency 29 71 119
2020 More than 20 years in current department or agency 30 70 36
2019 Less than 3 years in current department or agency 37 63 183
2019 3 to 10 years in current department or agency 32 68 230
2019 11 to 20 years in current department or agency 26 74 149
2019 More than 20 years in current department or agency 31 69 41
2018 Less than 3 years in current department or agency 33 67 123
2018 3 to 10 years in current department or agency 32 68 210
2018 11 to 20 years in current department or agency 36 64 125
2018 More than 20 years in current department or agency 24 76 39

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 67 33 156
2020 3 to 10 years in current department or agency 74 26 227
2020 11 to 20 years in current department or agency 77 23 119
2020 More than 20 years in current department or agency 84 16 36
2019 Less than 3 years in current department or agency 75 25 183
2019 3 to 10 years in current department or agency 79 21 230
2019 11 to 20 years in current department or agency 81 19 149
2019 More than 20 years in current department or agency 81 19 41
2018 Less than 3 years in current department or agency 72 28 123
2018 3 to 10 years in current department or agency 83 17 210
2018 11 to 20 years in current department or agency 76 24 125
2018 More than 20 years in current department or agency 71 29 39

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 156
2020 3 to 10 years in current department or agency 5 95 227
2019 Less than 3 years in current department or agency 3 97 183
2019 3 to 10 years in current department or agency 7 93 230
2019 11 to 20 years in current department or agency 7 93 149
2019 More than 20 years in current department or agency 0 100 41
2018 3 to 10 years in current department or agency 3 97 210
2018 11 to 20 years in current department or agency 6 94 125

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 156
2020 3 to 10 years in current department or agency 0 100 227
2020 11 to 20 years in current department or agency 0 100 119
2020 More than 20 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 0 100 183
2019 More than 20 years in current department or agency 0 100 41
2018 3 to 10 years in current department or agency 0 100 210
2018 11 to 20 years in current department or agency 0 100 125

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 156
2020 3 to 10 years in current department or agency 10 90 227
2019 Less than 3 years in current department or agency 8 92 183
2019 3 to 10 years in current department or agency 10 90 230
2018 3 to 10 years in current department or agency 11 89 210
2018 11 to 20 years in current department or agency 6 94 125

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 156
2020 3 to 10 years in current department or agency 6 94 227
2020 11 to 20 years in current department or agency 6 94 119
2020 More than 20 years in current department or agency 0 100 36
2019 Less than 3 years in current department or agency 5 95 183
2019 3 to 10 years in current department or agency 4 96 230
2018 3 to 10 years in current department or agency 3 97 210

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 156
2020 3 to 10 years in current department or agency 11 89 227
2019 Less than 3 years in current department or agency 7 93 183
2019 3 to 10 years in current department or agency 12 88 230
2018 3 to 10 years in current department or agency 9 91 210
2018 11 to 20 years in current department or agency 10 90 125

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 156
2020 3 to 10 years in current department or agency 27 73 227
2020 11 to 20 years in current department or agency 17 83 119
2020 More than 20 years in current department or agency 21 79 36
2019 Less than 3 years in current department or agency 21 79 181
2019 3 to 10 years in current department or agency 22 78 222
2018 3 to 10 years in current department or agency 14 86 211
2018 11 to 20 years in current department or agency 20 80 124

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 156
2020 3 to 10 years in current department or agency 23 77 227
2020 11 to 20 years in current department or agency 14 86 119
2020 More than 20 years in current department or agency 16 84 36
2019 Less than 3 years in current department or agency 15 85 181
2019 3 to 10 years in current department or agency 20 80 222
2019 11 to 20 years in current department or agency 15 85 145
2019 More than 20 years in current department or agency 17 83 41
2018 3 to 10 years in current department or agency 19 81 211
2018 11 to 20 years in current department or agency 14 86 124

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 156
2020 3 to 10 years in current department or agency 18 82 227
2020 11 to 20 years in current department or agency 13 87 119
2020 More than 20 years in current department or agency 14 86 36
2019 Less than 3 years in current department or agency 13 87 181
2019 3 to 10 years in current department or agency 10 90 222
2018 3 to 10 years in current department or agency 9 91 211
2018 11 to 20 years in current department or agency 12 88 124

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 156
2020 3 to 10 years in current department or agency 4 96 227
2019 Less than 3 years in current department or agency 5 95 181
2019 3 to 10 years in current department or agency 7 93 222
2018 3 to 10 years in current department or agency 3 97 211
2018 11 to 20 years in current department or agency 4 96 124

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 156
2020 3 to 10 years in current department or agency 31 69 227
2020 11 to 20 years in current department or agency 32 68 119
2020 More than 20 years in current department or agency 26 74 36
2019 Less than 3 years in current department or agency 32 68 181
2019 3 to 10 years in current department or agency 32 68 222
2019 11 to 20 years in current department or agency 29 71 145
2019 More than 20 years in current department or agency 44 56 41
2018 Less than 3 years in current department or agency 32 68 123
2018 3 to 10 years in current department or agency 30 70 211
2018 11 to 20 years in current department or agency 21 79 124
2018 More than 20 years in current department or agency 42 58 39

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 156
2020 3 to 10 years in current department or agency 26 74 227
2020 11 to 20 years in current department or agency 21 79 119
2020 More than 20 years in current department or agency 19 81 36
2019 Less than 3 years in current department or agency 20 80 181
2019 3 to 10 years in current department or agency 24 76 222
2019 11 to 20 years in current department or agency 22 78 145
2019 More than 20 years in current department or agency 19 81 41
2018 Less than 3 years in current department or agency 31 69 123
2018 3 to 10 years in current department or agency 21 79 211
2018 11 to 20 years in current department or agency 18 82 124
2018 More than 20 years in current department or agency 17 83 39

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 156
2020 3 to 10 years in current department or agency 4 96 227
2019 Less than 3 years in current department or agency 3 97 181
2019 3 to 10 years in current department or agency 3 97 222
2018 Less than 3 years in current department or agency 5 95 123

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 3 97 222
2019 More than 20 years in current department or agency 0 100 41
2018 3 to 10 years in current department or agency 2 98 211

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 156
2020 3 to 10 years in current department or agency 8 92 227
2019 Less than 3 years in current department or agency 4 96 181
2019 3 to 10 years in current department or agency 4 96 222
2018 3 to 10 years in current department or agency 7 93 211
2018 11 to 20 years in current department or agency 6 94 124

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 156
2020 3 to 10 years in current department or agency 17 83 227
2020 11 to 20 years in current department or agency 13 87 119
2020 More than 20 years in current department or agency 16 84 36
2019 Less than 3 years in current department or agency 12 88 181
2019 3 to 10 years in current department or agency 12 88 222
2019 11 to 20 years in current department or agency 12 88 145
2019 More than 20 years in current department or agency 14 86 41
2018 Less than 3 years in current department or agency 9 91 123
2018 3 to 10 years in current department or agency 15 85 211
2018 11 to 20 years in current department or agency 9 91 124
2018 More than 20 years in current department or agency 12 88 39

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 156
2020 11 to 20 years in current department or agency 0 100 119
2019 3 to 10 years in current department or agency 0 100 222
2019 More than 20 years in current department or agency 0 100 41
2018 More than 20 years in current department or agency 0 100 39

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 156
2020 3 to 10 years in current department or agency 14 86 227
2020 11 to 20 years in current department or agency 22 78 119
2020 More than 20 years in current department or agency 19 81 36
2019 Less than 3 years in current department or agency 14 86 181
2019 3 to 10 years in current department or agency 14 86 222
2019 11 to 20 years in current department or agency 14 86 145
2019 More than 20 years in current department or agency 17 83 41
2018 Less than 3 years in current department or agency 10 90 123
2018 3 to 10 years in current department or agency 16 84 211
2018 11 to 20 years in current department or agency 22 78 124
2018 More than 20 years in current department or agency 22 78 39

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 156
2020 11 to 20 years in current department or agency 0 100 119
2019 11 to 20 years in current department or agency 0 100 145
2019 More than 20 years in current department or agency 0 100 41
2018 More than 20 years in current department or agency 0 100 39

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 156
2020 3 to 10 years in current department or agency 21 79 227
2020 11 to 20 years in current department or agency 18 82 119
2020 More than 20 years in current department or agency 30 70 36
2019 Less than 3 years in current department or agency 23 77 181
2019 3 to 10 years in current department or agency 29 71 222
2019 11 to 20 years in current department or agency 29 71 145
2019 More than 20 years in current department or agency 39 61 41
2018 Less than 3 years in current department or agency 23 77 123
2018 3 to 10 years in current department or agency 27 73 211
2018 11 to 20 years in current department or agency 30 70 124
2018 More than 20 years in current department or agency 29 71 39

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 156
2020 3 to 10 years in current department or agency 32 68 227
2020 11 to 20 years in current department or agency 28 72 119
2020 More than 20 years in current department or agency 35 65 36
2019 Less than 3 years in current department or agency 32 68 180
2019 3 to 10 years in current department or agency 27 73 221
2019 11 to 20 years in current department or agency 27 73 142
2019 More than 20 years in current department or agency 37 63 41
2018 Less than 3 years in current department or agency 27 73 123
2018 3 to 10 years in current department or agency 34 66 210
2018 11 to 20 years in current department or agency 41 59 124
2018 More than 20 years in current department or agency 34 66 39

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 156
2020 3 to 10 years in current department or agency 15 85 227
2019 Less than 3 years in current department or agency 13 87 180
2019 3 to 10 years in current department or agency 13 87 221
2019 11 to 20 years in current department or agency 12 88 142
2019 More than 20 years in current department or agency 20 80 41
2018 Less than 3 years in current department or agency 6 94 123
2018 3 to 10 years in current department or agency 13 87 210
2018 11 to 20 years in current department or agency 19 81 124
2018 More than 20 years in current department or agency 32 68 39

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 227
2020 11 to 20 years in current department or agency 5 95 119
2019 Less than 3 years in current department or agency 5 95 180
2019 3 to 10 years in current department or agency 8 92 221
2018 3 to 10 years in current department or agency 8 92 210
2018 11 to 20 years in current department or agency 13 87 124

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 156
2020 3 to 10 years in current department or agency 14 86 227
2020 11 to 20 years in current department or agency 16 84 119
2020 More than 20 years in current department or agency 19 81 36
2019 Less than 3 years in current department or agency 13 87 180
2019 3 to 10 years in current department or agency 11 89 221
2019 11 to 20 years in current department or agency 22 78 142
2019 More than 20 years in current department or agency 20 80 41
2018 Less than 3 years in current department or agency 6 94 123
2018 3 to 10 years in current department or agency 14 86 210
2018 11 to 20 years in current department or agency 23 77 124
2018 More than 20 years in current department or agency 24 76 39

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 156
2020 3 to 10 years in current department or agency 6 94 227
2019 3 to 10 years in current department or agency 4 96 221
2018 Less than 3 years in current department or agency 5 95 123
2018 3 to 10 years in current department or agency 5 95 210
2018 11 to 20 years in current department or agency 4 96 124
2018 More than 20 years in current department or agency 13 87 39

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 227
2019 11 to 20 years in current department or agency 8 92 142
2018 3 to 10 years in current department or agency 6 94 210
2018 11 to 20 years in current department or agency 8 92 124

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 156
2020 3 to 10 years in current department or agency 9 91 227
2020 11 to 20 years in current department or agency 13 87 119
2020 More than 20 years in current department or agency 13 87 36
2019 Less than 3 years in current department or agency 13 87 180
2019 3 to 10 years in current department or agency 8 92 221
2019 11 to 20 years in current department or agency 5 95 142
2019 More than 20 years in current department or agency 17 83 41
2018 Less than 3 years in current department or agency 12 88 123
2018 3 to 10 years in current department or agency 13 87 210
2018 11 to 20 years in current department or agency 8 92 124
2018 More than 20 years in current department or agency 20 80 39

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 156
2020 3 to 10 years in current department or agency 8 92 227
2019 Less than 3 years in current department or agency 17 83 180
2019 3 to 10 years in current department or agency 11 89 221
2019 11 to 20 years in current department or agency 9 91 142
2019 More than 20 years in current department or agency 12 88 41
2018 3 to 10 years in current department or agency 9 91 210
2018 11 to 20 years in current department or agency 12 88 124

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 156
2020 3 to 10 years in current department or agency 50 50 227
2020 11 to 20 years in current department or agency 41 59 119
2020 More than 20 years in current department or agency 43 57 36
2019 Less than 3 years in current department or agency 41 59 180
2019 3 to 10 years in current department or agency 53 47 221
2019 11 to 20 years in current department or agency 52 48 142
2019 More than 20 years in current department or agency 49 51 41
2018 Less than 3 years in current department or agency 55 45 123
2018 3 to 10 years in current department or agency 45 55 210
2018 11 to 20 years in current department or agency 40 60 124
2018 More than 20 years in current department or agency 39 61 39

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 213
2019 11 to 20 years in current department or agency 4 96 121
2018 Less than 3 years in current department or agency 5 95 119
2018 3 to 10 years in current department or agency 5 95 197
2018 11 to 20 years in current department or agency 4 96 117
2018 More than 20 years in current department or agency 13 87 36

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 213
2018 Less than 3 years in current department or agency 21 79 119
2018 3 to 10 years in current department or agency 13 87 197

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 213
2018 3 to 10 years in current department or agency 3 97 197

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 213
2018 3 to 10 years in current department or agency 3 97 197
2018 More than 20 years in current department or agency 0 100 36

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 213
2019 11 to 20 years in current department or agency 6 94 121
2018 Less than 3 years in current department or agency 6 94 119
2018 3 to 10 years in current department or agency 5 95 197
2018 11 to 20 years in current department or agency 5 95 117
2018 More than 20 years in current department or agency 13 87 36

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 213
2018 Less than 3 years in current department or agency 18 82 119
2018 3 to 10 years in current department or agency 7 93 197

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 213
2018 Less than 3 years in current department or agency 15 85 119
2018 3 to 10 years in current department or agency 11 89 197

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 213
2018 Less than 3 years in current department or agency 8 92 119
2018 3 to 10 years in current department or agency 15 85 197

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 23 77 213
2019 11 to 20 years in current department or agency 27 73 121
2018 Less than 3 years in current department or agency 27 73 119
2018 3 to 10 years in current department or agency 31 69 197
2018 11 to 20 years in current department or agency 32 68 117
2018 More than 20 years in current department or agency 34 66 36

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 213
2018 Less than 3 years in current department or agency 10 90 119
2018 3 to 10 years in current department or agency 13 87 197

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 40 60 213
2019 11 to 20 years in current department or agency 39 61 121
2018 Less than 3 years in current department or agency 40 60 119
2018 3 to 10 years in current department or agency 42 58 197
2018 11 to 20 years in current department or agency 57 43 117
2018 More than 20 years in current department or agency 31 69 36

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 4 96 121

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 64 36 213
2019 11 to 20 years in current department or agency 62 38 121
2018 Less than 3 years in current department or agency 58 42 119
2018 3 to 10 years in current department or agency 68 32 197
2018 11 to 20 years in current department or agency 63 37 117
2018 More than 20 years in current department or agency 57 43 36

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 213
2018 3 to 10 years in current department or agency 4 96 197
2018 11 to 20 years in current department or agency 9 91 117

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 213
2018 Less than 3 years in current department or agency 15 85 119
2018 3 to 10 years in current department or agency 12 88 197

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 13 14 2 1 34 8 71 5 3333
2020 3 to 10 years in current department or agency 23 18 17 3 3 30 6 64 9 3907
2020 11 to 20 years in current department or agency 19 19 18 3 2 33 5 61 9 2362
2020 More than 20 years in current department or agency 26 20 17 3 2 28 4 67 8 805
2019 Less than 3 years in current department or agency 26 13 18 2 2 28 10 63 7 3229
2019 3 to 10 years in current department or agency 19 18 21 3 3 28 7 57 10 3272
2019 11 to 20 years in current department or agency 17 16 22 4 3 31 6 53 12 2141
2019 More than 20 years in current department or agency 22 20 24 3 3 24 4 58 9 647
2018 Less than 3 years in current department or agency 25 16 17 1 1 32 7 67 4 3072
2018 3 to 10 years in current department or agency 16 21 24 3 3 27 5 55 10 3035
2018 11 to 20 years in current department or agency 14 18 24 4 4 31 5 50 13 1925
2018 More than 20 years in current department or agency 20 24 26 3 2 21 4 59 6 638
2017 Less than 3 years in current department or agency 21 17 13 1 1 36 10 71 5 2149
2017 3 to 10 years in current department or agency 16 20 19 3 3 32 7 58 10 3330
2017 11 to 20 years in current department or agency 13 19 21 3 3 35 7 55 9 1916
2017 More than 20 years in current department or agency 18 23 21 2 3 27 5 61 8 840
2014 Less than 3 years in current department or agency 19 15 16 2 2 38 9 64 7 1541
2014 3 to 10 years in current department or agency 14 17 20 3 3 34 8 55 10 4106
2014 11 to 20 years in current department or agency 13 17 22 2 2 36 7 53 8 1890
2014 More than 20 years in current department or agency 18 21 23 3 3 27 5 58 8 1296

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 25 12 1 1 13 1 83 3 3329
2020 3 to 10 years in current department or agency 38 31 15 3 2 10 1 77 6 3912
2020 11 to 20 years in current department or agency 32 34 16 3 2 12 1 76 6 2372
2020 More than 20 years in current department or agency 39 33 15 3 2 8 1 78 6 801
2019 Less than 3 years in current department or agency 42 24 16 2 2 12 2 77 5 3222
2019 3 to 10 years in current department or agency 33 32 19 3 3 10 1 73 6 3273
2019 11 to 20 years in current department or agency 29 31 20 4 3 13 1 69 8 2139
2019 More than 20 years in current department or agency 33 33 19 4 2 8 1 72 7 644
2018 Less than 3 years in current department or agency 40 28 14 2 1 14 1 80 4 3077
2018 3 to 10 years in current department or agency 26 35 21 3 3 10 1 69 8 3029
2018 11 to 20 years in current department or agency 24 36 19 4 3 13 1 70 9 1924
2018 More than 20 years in current department or agency 31 35 21 3 2 8 0 72 5 639
2017 Less than 3 years in current department or agency 37 31 11 2 1 15 2 83 3 2145
2017 3 to 10 years in current department or agency 29 33 16 3 3 14 2 74 7 3333
2017 11 to 20 years in current department or agency 25 34 17 3 3 16 2 72 7 1914
2017 More than 20 years in current department or agency 31 34 18 3 3 10 1 73 7 836
2014 Less than 3 years in current department or agency 33 28 14 2 2 20 2 77 4 1543
2014 3 to 10 years in current department or agency 24 32 19 3 3 17 2 70 7 4106
2014 11 to 20 years in current department or agency 25 32 19 3 2 19 1 70 6 1892
2014 More than 20 years in current department or agency 28 32 20 2 2 14 1 71 5 1295

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 0 12 40 2 25 19 2 15 34 51
2020 3 to 10 years in current department or agency 3 7 23 24 28 15 0 12 62 61
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 20 16 9 9 0 2 65 19 3341
2020 3 to 10 years in current department or agency 40 23 17 9 9 0 2 64 19 3922
2020 11 to 20 years in current department or agency 36 26 16 11 9 0 2 63 21 2368
2020 More than 20 years in current department or agency 36 25 17 10 10 0 1 62 21 805

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 29 19 8 6 0 1 66 14 3326
2020 3 to 10 years in current department or agency 31 29 20 10 9 0 1 61 19 3921
2020 11 to 20 years in current department or agency 29 31 21 11 8 0 1 61 19 2366
2020 More than 20 years in current department or agency 37 28 18 8 7 1 1 67 15 800
2019 Less than 3 years in current department or agency 23 27 22 13 13 0 1 51 27 3230
2019 3 to 10 years in current department or agency 19 26 22 14 18 0 1 46 32 3280
2019 11 to 20 years in current department or agency 20 26 24 13 15 0 1 47 29 2143
2019 More than 20 years in current department or agency 24 30 22 9 12 1 2 55 22 645
2018 Less than 3 years in current department or agency 20 25 24 13 16 1 1 46 30 3076
2018 3 to 10 years in current department or agency 16 24 23 16 20 0 1 40 37 3046
2018 11 to 20 years in current department or agency 17 22 25 16 18 0 2 40 34 1932
2018 More than 20 years in current department or agency 21 25 25 14 14 0 2 46 28 638
2017 Less than 3 years in current department or agency 18 23 19 16 21 0 2 42 38 2147
2017 3 to 10 years in current department or agency 17 22 21 16 22 0 3 40 39 3329
2017 11 to 20 years in current department or agency 20 24 21 14 18 0 3 45 34 1913
2017 More than 20 years in current department or agency 21 24 21 14 16 0 3 47 32 838

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 30 23 12 7 0 0 57 19 3338
2020 3 to 10 years in current department or agency 19 26 27 16 11 0 0 46 27 3916
2020 11 to 20 years in current department or agency 14 25 29 18 13 0 0 39 31 2373
2020 More than 20 years in current department or agency 19 29 26 17 8 0 1 49 25 803
2019 Less than 3 years in current department or agency 26 30 24 12 7 0 1 57 19 3228
2019 3 to 10 years in current department or agency 17 26 28 16 12 0 0 43 28 3274
2019 11 to 20 years in current department or agency 13 26 29 19 14 0 0 39 33 2142
2019 More than 20 years in current department or agency 14 32 28 17 9 0 1 46 26 643
2018 Less than 3 years in current department or agency 26 29 26 12 7 0 1 55 19 3079
2018 3 to 10 years in current department or agency 15 24 30 17 13 0 1 39 31 3044
2018 11 to 20 years in current department or agency 10 23 32 20 14 0 0 33 34 1932
2018 More than 20 years in current department or agency 15 26 30 15 13 0 0 42 28 636
2017 Less than 3 years in current department or agency 24 28 26 12 9 0 1 52 21 2149
2017 3 to 10 years in current department or agency 15 23 28 18 15 0 1 38 33 3332
2017 11 to 20 years in current department or agency 12 23 27 19 16 0 1 36 36 1914
2017 More than 20 years in current department or agency 15 27 30 16 11 0 2 43 27 839

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 30 18 8 5 0 1 68 14 3327
2020 3 to 10 years in current department or agency 27 29 23 12 7 0 1 57 19 3915
2020 11 to 20 years in current department or agency 19 29 25 16 10 0 1 48 26 2364
2020 More than 20 years in current department or agency 23 31 26 13 5 0 2 55 18 799
2019 Less than 3 years in current department or agency 32 31 19 9 6 0 1 64 16 3215
2019 3 to 10 years in current department or agency 22 30 24 14 10 0 1 52 24 3254
2019 11 to 20 years in current department or agency 15 29 25 17 12 0 1 44 30 2136
2019 More than 20 years in current department or agency 17 34 27 14 7 0 1 51 21 641
2018 Less than 3 years in current department or agency 32 29 21 11 5 1 2 63 16 3065
2018 3 to 10 years in current department or agency 19 29 26 15 10 0 1 48 26 3029
2018 11 to 20 years in current department or agency 12 26 29 18 12 0 1 39 31 1931
2018 More than 20 years in current department or agency 16 30 27 15 10 0 1 47 26 637
2017 Less than 3 years in current department or agency 30 28 21 11 6 1 2 60 18 2144
2017 3 to 10 years in current department or agency 18 26 26 16 13 0 2 45 29 3327
2017 11 to 20 years in current department or agency 14 26 28 16 14 0 2 41 31 1915
2017 More than 20 years in current department or agency 18 32 22 14 10 0 3 51 26 837

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 24 18 9 7 2 1 65 17 3317
2020 3 to 10 years in current department or agency 26 26 22 13 11 1 1 53 25 3910
2020 11 to 20 years in current department or agency 18 26 25 17 13 1 1 45 30 2363
2020 More than 20 years in current department or agency 21 27 25 16 9 1 1 49 25 801
2019 Less than 3 years in current department or agency 32 26 20 12 8 1 1 59 21 3220
2019 3 to 10 years in current department or agency 19 27 23 17 14 0 1 46 31 3267
2019 11 to 20 years in current department or agency 14 25 25 19 17 1 1 39 36 2132
2019 More than 20 years in current department or agency 17 29 22 17 13 0 2 47 31 638
2018 Less than 3 years in current department or agency 30 26 20 12 9 1 2 58 21 3065
2018 3 to 10 years in current department or agency 17 23 24 19 16 1 1 40 36 3023
2018 11 to 20 years in current department or agency 12 21 27 21 16 1 1 34 38 1926
2018 More than 20 years in current department or agency 14 25 27 19 13 1 1 39 33 638
2017 Less than 3 years in current department or agency 27 25 21 13 10 1 2 55 24 2146
2017 3 to 10 years in current department or agency 16 21 23 19 18 1 2 38 38 3333
2017 11 to 20 years in current department or agency 13 20 25 21 19 1 2 34 41 1913
2017 More than 20 years in current department or agency 17 25 22 20 13 1 3 44 34 836

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 20 10 5 3 0 4 81 8 3325
2020 3 to 10 years in current department or agency 47 25 13 7 5 0 3 75 12 3906
2020 11 to 20 years in current department or agency 35 27 17 10 7 0 4 65 18 2360
2020 More than 20 years in current department or agency 41 25 16 8 5 1 5 70 13 799
2019 Less than 3 years in current department or agency 58 21 9 5 2 1 4 83 8 3218
2019 3 to 10 years in current department or agency 44 26 14 6 5 0 3 74 12 3268
2019 11 to 20 years in current department or agency 37 27 15 8 7 0 5 68 16 2135
2019 More than 20 years in current department or agency 41 23 15 8 6 0 7 69 15 638
2018 Less than 3 years in current department or agency 55 22 11 4 2 1 5 81 7 3072
2018 3 to 10 years in current department or agency 40 25 16 8 5 0 5 69 14 3035
2018 11 to 20 years in current department or agency 35 25 18 9 7 0 6 64 17 1932
2018 More than 20 years in current department or agency 38 22 18 8 6 0 8 66 15 636
2017 Less than 3 years in current department or agency 51 21 12 4 3 1 8 79 8 2141
2017 3 to 10 years in current department or agency 37 25 17 7 6 1 8 68 14 3329
2017 11 to 20 years in current department or agency 31 25 17 9 8 1 9 62 20 1909
2017 More than 20 years in current department or agency 35 28 14 8 5 0 9 70 15 831

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 26 20 11 7 0 1 62 18 3336
2020 3 to 10 years in current department or agency 30 26 22 12 9 0 1 57 21 3908
2020 11 to 20 years in current department or agency 25 29 22 14 10 0 1 54 24 2362
2020 More than 20 years in current department or agency 34 28 23 9 6 0 1 63 14 802
2019 Less than 3 years in current department or agency 44 27 15 8 5 0 1 71 13 3223
2019 3 to 10 years in current department or agency 32 30 20 9 8 0 1 63 17 3265
2019 11 to 20 years in current department or agency 29 31 21 11 8 0 1 60 19 2135
2019 More than 20 years in current department or agency 36 29 19 10 5 0 1 66 15 646
2018 Less than 3 years in current department or agency 42 26 19 8 5 1 1 68 13 3066
2018 3 to 10 years in current department or agency 29 27 23 11 9 0 1 57 21 3034
2018 11 to 20 years in current department or agency 25 29 24 11 10 0 1 54 22 1931
2018 More than 20 years in current department or agency 33 27 22 11 6 1 1 61 17 637
2017 Less than 3 years in current department or agency 35 31 20 7 5 0 1 67 13 2144
2017 3 to 10 years in current department or agency 28 31 23 10 8 0 1 59 18 3326
2017 11 to 20 years in current department or agency 26 30 23 12 7 0 1 57 20 1912
2017 More than 20 years in current department or agency 29 31 22 11 5 0 2 61 16 832

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 23 18 9 7 0 7 63 18 3333
2020 3 to 10 years in current department or agency 32 24 19 10 9 0 5 60 20 3920
2020 11 to 20 years in current department or agency 28 26 20 11 9 0 5 57 22 2369
2020 More than 20 years in current department or agency 36 28 16 7 6 0 7 69 14 803

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 30 16 6 2 1 1 76 8 3330
2020 3 to 10 years in current department or agency 35 33 18 8 4 1 1 70 12 3912
2020 11 to 20 years in current department or agency 31 34 20 8 4 1 1 67 13 2363
2020 More than 20 years in current department or agency 35 36 21 5 2 1 1 72 7 800
2019 Less than 3 years in current department or agency 37 33 18 6 4 1 1 72 10 3224
2019 3 to 10 years in current department or agency 28 34 22 9 5 1 1 63 14 3272
2019 11 to 20 years in current department or agency 22 35 22 12 6 1 1 58 19 2133
2019 More than 20 years in current department or agency 23 39 22 9 4 1 1 64 13 644
2018 Less than 3 years in current department or agency 35 32 20 7 3 1 2 68 11 3059
2018 3 to 10 years in current department or agency 22 34 25 11 6 1 1 57 17 3026
2018 11 to 20 years in current department or agency 19 31 28 14 7 1 1 51 21 1933
2018 More than 20 years in current department or agency 22 37 24 11 5 1 1 60 16 635
2017 Less than 3 years in current department or agency 37 31 18 8 4 1 2 70 11 2144
2017 3 to 10 years in current department or agency 24 32 22 12 7 1 2 58 20 3323
2017 11 to 20 years in current department or agency 20 33 26 12 7 1 2 55 19 1906
2017 More than 20 years in current department or agency 24 32 21 11 7 1 2 59 19 829

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 31 18 8 4 1 1 69 12 3326
2020 3 to 10 years in current department or agency 27 34 22 10 5 0 1 62 16 3907
2020 11 to 20 years in current department or agency 23 34 24 12 5 0 1 58 17 2365
2020 More than 20 years in current department or agency 26 36 22 11 3 1 1 63 14 801
2019 Less than 3 years in current department or agency 30 32 20 11 6 1 1 63 17 3223
2019 3 to 10 years in current department or agency 21 32 25 13 8 0 1 53 22 3269
2019 11 to 20 years in current department or agency 16 31 28 17 7 1 1 47 24 2129
2019 More than 20 years in current department or agency 17 34 27 14 6 2 1 52 21 644
2018 Less than 3 years in current department or agency 29 30 22 11 5 1 1 60 17 3064
2018 3 to 10 years in current department or agency 18 30 26 16 9 0 1 49 25 3030
2018 11 to 20 years in current department or agency 15 28 29 18 8 1 1 44 27 1935
2018 More than 20 years in current department or agency 19 31 25 17 7 0 1 50 25 633
2017 Less than 3 years in current department or agency 27 31 21 12 6 1 2 60 18 2145
2017 3 to 10 years in current department or agency 19 29 23 16 12 1 1 48 28 3327
2017 11 to 20 years in current department or agency 16 29 27 17 10 1 1 46 27 1911
2017 More than 20 years in current department or agency 18 29 26 15 9 1 2 49 24 831

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 28 17 9 4 0 1 70 13 3330
2020 3 to 10 years in current department or agency 35 31 20 9 5 0 1 66 13 3913
2020 11 to 20 years in current department or agency 33 35 18 9 5 0 1 68 13 2366
2020 More than 20 years in current department or agency 39 34 17 6 2 1 1 74 9 802
2019 Less than 3 years in current department or agency 34 29 19 10 7 0 1 63 17 3221
2019 3 to 10 years in current department or agency 29 30 22 11 7 0 1 60 18 3269
2019 11 to 20 years in current department or agency 25 33 22 11 7 1 1 59 18 2139
2019 More than 20 years in current department or agency 29 32 23 10 4 1 2 63 14 640
2018 Less than 3 years in current department or agency 28 30 21 12 7 1 1 60 19 3058
2018 3 to 10 years in current department or agency 23 31 23 14 8 0 1 55 22 3029
2018 11 to 20 years in current department or agency 23 31 25 13 7 0 1 55 20 1929
2018 More than 20 years in current department or agency 27 31 24 11 6 0 1 59 18 637
2017 Less than 3 years in current department or agency 30 30 20 11 6 1 2 62 18 2147
2017 3 to 10 years in current department or agency 25 29 21 14 9 0 1 55 24 3327
2017 11 to 20 years in current department or agency 24 33 21 14 7 1 2 58 21 1909
2017 More than 20 years in current department or agency 27 32 20 11 7 1 3 61 18 832

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 24 11 6 3 1 1 80 9 3320
2020 3 to 10 years in current department or agency 45 26 15 7 6 0 1 72 12 3905
2020 11 to 20 years in current department or agency 40 29 16 7 6 0 1 70 13 2360
2020 More than 20 years in current department or agency 46 29 14 6 3 1 1 76 9 793
2019 Less than 3 years in current department or agency 47 26 13 7 5 0 1 74 12 3216
2019 3 to 10 years in current department or agency 40 28 16 9 7 0 1 68 15 3270
2019 11 to 20 years in current department or agency 35 29 18 10 8 1 1 64 18 2131
2019 More than 20 years in current department or agency 41 25 17 9 6 1 1 67 16 641

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 29 21 10 5 0 1 63 15 3333
2020 3 to 10 years in current department or agency 30 31 22 10 6 0 0 62 16 3915
2020 11 to 20 years in current department or agency 27 33 23 11 6 0 0 61 16 2363
2020 More than 20 years in current department or agency 29 31 25 10 3 0 0 61 14 803

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 30 21 10 5 0 1 63 16 3330
2020 3 to 10 years in current department or agency 28 31 22 11 8 0 0 59 19 3912
2020 11 to 20 years in current department or agency 23 30 24 14 8 0 1 54 22 2361
2020 More than 20 years in current department or agency 25 32 24 13 5 1 1 58 18 796
2019 Less than 3 years in current department or agency 34 29 21 9 6 0 1 63 15 3211
2019 3 to 10 years in current department or agency 30 30 21 11 7 0 1 60 18 3262
2019 11 to 20 years in current department or agency 23 33 24 12 8 1 1 56 20 2129
2019 More than 20 years in current department or agency 23 33 24 12 6 0 1 58 18 639
2018 Less than 3 years in current department or agency 31 29 22 11 6 1 1 61 17 3047
2018 3 to 10 years in current department or agency 25 29 23 13 9 0 1 55 23 3019
2018 11 to 20 years in current department or agency 22 26 26 16 9 1 1 49 25 1928
2018 More than 20 years in current department or agency 24 26 26 15 9 0 0 50 24 634
2017 Less than 3 years in current department or agency 29 30 21 11 6 1 1 61 18 2142
2017 3 to 10 years in current department or agency 25 29 21 13 11 1 2 55 24 3319
2017 11 to 20 years in current department or agency 21 26 24 15 9 1 2 49 26 1907
2017 More than 20 years in current department or agency 21 28 22 17 9 1 2 51 26 829

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 24 11 4 2 0 2 83 5 3311
2020 3 to 10 years in current department or agency 55 26 12 3 2 0 2 82 6 3897
2020 11 to 20 years in current department or agency 53 27 14 3 2 0 1 81 5 2349
2020 More than 20 years in current department or agency 56 26 12 3 1 0 1 84 4 795
2019 Less than 3 years in current department or agency 60 21 10 4 2 0 2 83 7 3217
2019 3 to 10 years in current department or agency 57 22 12 5 3 0 1 80 8 3266
2019 11 to 20 years in current department or agency 49 26 13 5 4 0 2 77 10 2127
2019 More than 20 years in current department or agency 53 24 12 4 4 0 3 79 9 645
2018 Less than 3 years in current department or agency 58 21 11 4 3 1 3 81 7 3048
2018 3 to 10 years in current department or agency 51 25 12 4 5 0 2 78 9 3019
2018 11 to 20 years in current department or agency 47 26 13 6 6 0 2 75 12 1925
2018 More than 20 years in current department or agency 54 22 13 5 4 0 3 78 9 634
2017 Less than 3 years in current department or agency 60 20 11 4 2 0 2 82 7 2143
2017 3 to 10 years in current department or agency 53 24 12 5 3 0 2 79 8 3328
2017 11 to 20 years in current department or agency 52 24 12 6 4 0 2 78 10 1914
2017 More than 20 years in current department or agency 52 24 13 4 3 0 3 79 7 834

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 36 18 6 3 0 1 72 9 3317
2020 3 to 10 years in current department or agency 31 34 20 10 5 0 0 65 15 3897
2020 11 to 20 years in current department or agency 24 36 23 10 6 0 1 60 16 2362
2020 More than 20 years in current department or agency 28 36 20 10 5 0 1 64 15 798

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 6 1 1 0 4 92 2 3312
2020 3 to 10 years in current department or agency 70 17 6 2 1 0 4 91 3 3898
2020 11 to 20 years in current department or agency 68 18 6 1 1 1 5 91 3 2356
2020 More than 20 years in current department or agency 70 18 5 2 1 0 4 92 3 801
2019 Less than 3 years in current department or agency 75 12 4 2 1 1 5 92 3 3217
2019 3 to 10 years in current department or agency 73 13 5 2 2 1 6 91 4 3257
2019 11 to 20 years in current department or agency 69 13 6 2 2 1 8 89 4 2123
2019 More than 20 years in current department or agency 66 14 7 2 1 1 9 89 4 643
2018 Less than 3 years in current department or agency 72 14 6 2 1 1 4 90 4 3052
2018 3 to 10 years in current department or agency 69 15 6 2 2 1 5 89 5 3019
2018 11 to 20 years in current department or agency 66 17 6 2 3 1 6 89 5 1931
2018 More than 20 years in current department or agency 64 16 9 2 2 1 6 85 5 633

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 7 3 2 1 1 3 94 3 3302
2020 3 to 10 years in current department or agency 78 10 4 2 3 1 3 91 5 3895
2020 11 to 20 years in current department or agency 76 10 5 2 3 1 4 90 5 2354
2020 More than 20 years in current department or agency 83 7 3 2 1 1 4 93 3 802
2019 Less than 3 years in current department or agency 76 10 5 3 3 1 3 89 6 3223
2019 3 to 10 years in current department or agency 71 12 6 4 4 1 3 86 8 3272
2019 11 to 20 years in current department or agency 69 13 6 4 4 1 3 85 9 2136
2019 More than 20 years in current department or agency 66 14 7 4 4 1 5 84 9 641
2018 Less than 3 years in current department or agency 74 11 5 2 3 1 4 89 6 3049
2018 3 to 10 years in current department or agency 67 14 7 4 4 1 3 85 8 3022
2018 11 to 20 years in current department or agency 65 14 7 4 5 1 4 84 9 1927
2018 More than 20 years in current department or agency 68 13 8 3 3 1 4 85 7 635
2017 Less than 3 years in current department or agency 76 10 4 3 3 1 4 90 6 2143
2017 3 to 10 years in current department or agency 68 13 6 4 3 1 5 86 8 3329
2017 11 to 20 years in current department or agency 68 13 7 3 4 1 5 85 7 1914
2017 More than 20 years in current department or agency 69 13 6 3 4 1 5 87 7 836

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 13 5 2 1 0 2 92 3 3315
2020 3 to 10 years in current department or agency 69 18 7 2 2 0 2 89 4 3889
2020 11 to 20 years in current department or agency 66 21 7 3 1 0 3 89 4 2345
2020 More than 20 years in current department or agency 72 18 5 1 1 0 2 93 2 799
2019 Less than 3 years in current department or agency 65 20 8 3 2 0 2 87 5 3214
2019 3 to 10 years in current department or agency 57 26 9 4 2 0 2 84 6 3264
2019 11 to 20 years in current department or agency 55 27 9 3 3 0 2 85 6 2132
2019 More than 20 years in current department or agency 55 25 11 4 2 0 3 83 5 638
2018 Less than 3 years in current department or agency 62 21 9 3 2 0 2 85 5 3078
2018 3 to 10 years in current department or agency 55 26 10 4 3 0 1 82 7 3030
2018 11 to 20 years in current department or agency 52 27 10 5 3 0 2 81 8 1927
2018 More than 20 years in current department or agency 56 23 14 4 1 0 2 80 5 638
2017 Less than 3 years in current department or agency 65 20 6 3 2 0 3 88 5 2142
2017 3 to 10 years in current department or agency 55 25 10 4 2 0 3 83 7 3331
2017 11 to 20 years in current department or agency 54 27 10 3 3 0 3 84 6 1912
2017 More than 20 years in current department or agency 55 27 8 4 3 0 3 85 7 834

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 11 5 3 2 0 2 90 5 3315
2020 3 to 10 years in current department or agency 69 15 7 3 4 0 2 86 7 3903
2020 11 to 20 years in current department or agency 65 17 7 5 3 0 2 85 8 2354
2020 More than 20 years in current department or agency 69 16 6 4 2 1 2 88 6 796
2019 Less than 3 years in current department or agency 68 15 8 4 4 0 2 84 8 3204
2019 3 to 10 years in current department or agency 61 19 9 5 5 0 1 81 10 3260
2019 11 to 20 years in current department or agency 57 22 9 5 5 0 2 80 11 2131
2019 More than 20 years in current department or agency 58 17 11 6 5 0 3 78 10 640
2018 Less than 3 years in current department or agency 64 17 8 5 4 0 2 84 9 3068
2018 3 to 10 years in current department or agency 56 21 10 6 5 0 1 78 12 3019
2018 11 to 20 years in current department or agency 53 21 11 6 6 0 2 76 13 1929
2018 More than 20 years in current department or agency 54 20 13 7 4 0 2 76 11 637
2017 Less than 3 years in current department or agency 71 13 6 4 3 1 3 87 7 2142
2017 3 to 10 years in current department or agency 59 18 9 6 5 0 3 79 11 3329
2017 11 to 20 years in current department or agency 56 20 10 5 5 0 3 79 11 1918
2017 More than 20 years in current department or agency 58 19 9 4 5 1 3 80 10 838

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 8 3 1 1 0 18 94 2 3322
2020 3 to 10 years in current department or agency 62 11 5 2 1 1 19 91 3 3902
2020 11 to 20 years in current department or agency 57 15 6 2 1 0 18 89 4 2360
2020 More than 20 years in current department or agency 59 14 4 2 0 0 21 92 3 800
2019 Less than 3 years in current department or agency 66 8 3 1 1 1 20 93 3 3206
2019 3 to 10 years in current department or agency 57 14 5 2 1 0 20 90 4 3256
2019 11 to 20 years in current department or agency 53 16 7 3 1 0 20 86 5 2127
2019 More than 20 years in current department or agency 52 15 6 3 1 0 22 87 5 636
2018 Less than 3 years in current department or agency 62 8 4 2 1 1 24 91 3 3052
2018 3 to 10 years in current department or agency 54 15 6 2 1 0 22 89 4 3004
2018 11 to 20 years in current department or agency 51 14 8 2 2 1 22 85 5 1923
2018 More than 20 years in current department or agency 50 15 6 3 1 0 26 88 5 633
2017 Less than 3 years in current department or agency 64 7 3 2 1 0 23 93 3 2147
2017 3 to 10 years in current department or agency 55 13 5 2 1 0 23 89 5 3326
2017 11 to 20 years in current department or agency 52 15 7 1 2 0 23 87 4 1910
2017 More than 20 years in current department or agency 49 16 6 2 2 0 25 87 5 837

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 12 5 1 1 0 3 92 2 3333
2020 3 to 10 years in current department or agency 69 18 7 2 1 0 3 90 3 3916
2020 11 to 20 years in current department or agency 66 20 7 3 1 0 4 89 4 2363
2020 More than 20 years in current department or agency 67 18 7 1 1 0 5 90 2 801
2019 Less than 3 years in current department or agency 73 14 6 2 1 1 5 92 2 3221
2019 3 to 10 years in current department or agency 66 19 7 3 1 0 4 88 4 3255
2019 11 to 20 years in current department or agency 64 19 7 2 1 0 6 88 4 2131
2019 More than 20 years in current department or agency 64 18 8 3 1 0 6 87 4 641
2018 Less than 3 years in current department or agency 69 15 7 2 1 1 6 90 3 3058
2018 3 to 10 years in current department or agency 60 22 9 2 2 0 5 86 4 3019
2018 11 to 20 years in current department or agency 60 21 9 3 1 1 6 86 4 1920
2018 More than 20 years in current department or agency 59 22 10 3 1 0 5 85 4 637
2017 Less than 3 years in current department or agency 70 15 5 2 1 0 6 91 3 2126
2017 3 to 10 years in current department or agency 62 18 8 3 1 1 7 87 5 3312
2017 11 to 20 years in current department or agency 61 19 7 2 2 1 8 88 4 1907
2017 More than 20 years in current department or agency 60 20 9 2 2 0 7 86 4 833

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 17 9 6 6 0 2 80 11 3329
2020 3 to 10 years in current department or agency 72 15 5 2 2 0 2 90 5 3916
2020 11 to 20 years in current department or agency 77 14 4 1 1 0 3 93 3 2367
2020 More than 20 years in current department or agency 82 11 2 1 0 0 3 96 1 801
2019 Less than 3 years in current department or agency 61 15 9 5 7 1 2 78 13 3227
2019 3 to 10 years in current department or agency 75 14 4 2 2 1 3 92 4 3267
2019 11 to 20 years in current department or agency 78 11 3 1 1 0 4 93 3 2136
2019 More than 20 years in current department or agency 78 10 4 1 1 0 7 94 2 641
2018 Less than 3 years in current department or agency 53 15 11 7 9 1 3 71 17 3072
2018 3 to 10 years in current department or agency 70 14 6 3 3 1 3 88 5 3027
2018 11 to 20 years in current department or agency 71 14 4 2 2 1 5 91 4 1928
2018 More than 20 years in current department or agency 74 14 5 2 1 0 5 92 3 638
2017 Less than 3 years in current department or agency 54 16 11 8 7 0 4 73 16 2145
2017 3 to 10 years in current department or agency 67 16 7 3 3 1 4 87 6 3333
2017 11 to 20 years in current department or agency 72 13 4 2 2 1 6 92 4 1915
2017 More than 20 years in current department or agency 73 14 4 2 1 1 5 92 3 837

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 27 15 6 3 0 1 75 9 3337
2020 3 to 10 years in current department or agency 44 30 16 6 3 0 1 75 9 3921
2020 11 to 20 years in current department or agency 44 30 17 6 2 0 2 75 8 2371
2020 More than 20 years in current department or agency 50 29 14 4 1 0 2 80 6 797
2019 Less than 3 years in current department or agency 58 23 11 4 2 0 1 83 6 3220
2019 3 to 10 years in current department or agency 54 27 12 4 2 0 1 82 6 3264
2019 11 to 20 years in current department or agency 51 27 13 4 2 0 2 80 6 2133
2019 More than 20 years in current department or agency 54 24 13 3 2 0 4 82 5 640
2018 Less than 3 years in current department or agency 53 25 12 5 2 0 2 80 8 3073
2018 3 to 10 years in current department or agency 50 28 14 4 2 0 2 79 7 3025
2018 11 to 20 years in current department or agency 46 29 15 4 3 0 3 78 7 1926
2018 More than 20 years in current department or agency 51 27 11 5 3 0 3 81 8 636
2017 Less than 3 years in current department or agency 52 28 10 4 2 0 3 83 6 2145
2017 3 to 10 years in current department or agency 49 28 13 4 2 0 3 80 7 3328
2017 11 to 20 years in current department or agency 49 27 13 5 3 0 4 79 8 1910
2017 More than 20 years in current department or agency 54 25 12 4 1 0 4 83 5 836

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 40 20 6 2 0 0 72 8 3334
2020 3 to 10 years in current department or agency 30 40 21 6 3 0 0 70 9 3920
2020 11 to 20 years in current department or agency 29 40 21 6 3 0 0 69 9 2373
2020 More than 20 years in current department or agency 33 44 15 5 2 0 0 78 7 800

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 36 31 9 3 0 0 57 13 3341
2020 3 to 10 years in current department or agency 16 33 35 12 4 0 0 49 16 3923
2020 11 to 20 years in current department or agency 12 31 39 14 4 0 0 43 18 2373
2020 More than 20 years in current department or agency 18 37 31 11 3 0 0 55 14 801
2019 Less than 3 years in current department or agency 21 35 31 10 3 0 0 57 13 3229
2019 3 to 10 years in current department or agency 14 32 35 14 4 0 0 46 18 3275
2019 11 to 20 years in current department or agency 10 31 38 16 5 0 0 41 22 2140
2019 More than 20 years in current department or agency 15 29 39 12 4 0 0 44 16 647
2018 Less than 3 years in current department or agency 19 36 32 9 3 0 0 56 13 3078
2018 3 to 10 years in current department or agency 11 30 37 16 5 0 0 41 21 3045
2018 11 to 20 years in current department or agency 8 29 40 16 7 0 0 37 23 1937
2018 More than 20 years in current department or agency 13 29 39 15 5 0 0 42 19 641
2017 Less than 3 years in current department or agency 16 34 33 12 4 0 0 51 16 2149
2017 3 to 10 years in current department or agency 9 27 40 16 8 0 0 36 23 3334
2017 11 to 20 years in current department or agency 8 24 42 18 8 0 0 32 26 1919
2017 More than 20 years in current department or agency 12 25 41 15 5 0 1 38 20 837

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 17 37 26 12 0 0 38 25 3335
2020 3 to 10 years in current department or agency 10 20 40 20 9 0 0 29 31 3912
2020 11 to 20 years in current department or agency 10 23 40 20 7 0 0 27 33 2360
2020 More than 20 years in current department or agency 9 20 41 22 9 0 0 31 28 799
2019 Less than 3 years in current department or agency 7 16 37 25 15 0 0 40 23 3217
2019 3 to 10 years in current department or agency 10 21 37 23 9 0 0 32 31 3257
2019 11 to 20 years in current department or agency 9 21 41 21 7 0 0 28 31 2127
2019 More than 20 years in current department or agency 8 17 44 23 7 0 1 30 26 643
2018 Less than 3 years in current department or agency 7 14 37 27 15 0 0 42 21 3039
2018 3 to 10 years in current department or agency 11 21 38 20 9 0 0 29 32 3003
2018 11 to 20 years in current department or agency 11 22 41 20 6 0 0 27 33 1909
2018 More than 20 years in current department or agency 9 21 40 19 11 0 0 29 30 623
2017 Less than 3 years in current department or agency 6 15 34 28 16 0 1 44 21 2140
2017 3 to 10 years in current department or agency 10 22 38 20 9 0 1 29 32 3327
2017 11 to 20 years in current department or agency 10 23 42 19 6 0 0 25 32 1912
2017 More than 20 years in current department or agency 8 22 41 20 8 0 1 28 31 834

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 34 7 3 1 1 0 88 4 3336
2020 3 to 10 years in current department or agency 48 37 9 3 1 1 0 86 5 3910
2020 11 to 20 years in current department or agency 46 39 9 4 2 1 0 85 6 2372
2020 More than 20 years in current department or agency 55 35 8 2 1 0 0 90 3 801
2019 Less than 3 years in current department or agency 41 37 13 5 2 2 0 79 8 3213
2019 3 to 10 years in current department or agency 38 41 12 5 2 1 0 80 7 3265
2019 11 to 20 years in current department or agency 33 44 14 5 2 1 0 78 8 2138
2019 More than 20 years in current department or agency 40 42 10 5 2 1 0 83 7 645
2018 Less than 3 years in current department or agency 40 37 12 5 3 4 0 80 8 3077
2018 3 to 10 years in current department or agency 31 43 15 7 3 1 0 75 10 3038
2018 11 to 20 years in current department or agency 29 43 16 5 4 2 0 73 10 1938
2018 More than 20 years in current department or agency 34 44 14 5 2 1 0 79 7 639
2017 Less than 3 years in current department or agency 29 39 14 7 3 7 0 74 11 2150
2017 3 to 10 years in current department or agency 23 42 17 9 5 4 0 68 15 3323
2017 11 to 20 years in current department or agency 21 41 19 9 6 5 0 65 15 1917
2017 More than 20 years in current department or agency 25 41 20 6 4 4 0 69 10 837

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 31 10 6 2 2 0 82 8 3319
2020 3 to 10 years in current department or agency 41 33 13 8 4 2 0 76 11 3907
2020 11 to 20 years in current department or agency 38 33 13 9 4 2 0 72 14 2368
2020 More than 20 years in current department or agency 47 33 12 5 2 2 0 81 7 798

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 27 10 9 5 1 1 76 14 3329
2020 3 to 10 years in current department or agency 44 29 11 9 6 1 0 74 15 3916
2020 11 to 20 years in current department or agency 40 31 13 8 6 1 0 72 15 2369
2020 More than 20 years in current department or agency 45 30 11 8 5 1 1 76 12 802

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 25 9 3 2 3 1 86 4 3322
2020 3 to 10 years in current department or agency 53 27 11 4 2 2 0 83 6 3904
2020 11 to 20 years in current department or agency 48 30 12 4 3 2 0 81 7 2359
2020 More than 20 years in current department or agency 55 24 13 3 1 2 1 82 5 795

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 31 12 5 2 2 0 80 7 3332
2020 3 to 10 years in current department or agency 38 34 14 8 4 1 0 73 12 3915
2020 11 to 20 years in current department or agency 34 34 16 9 5 1 0 69 15 2371
2020 More than 20 years in current department or agency 40 35 14 7 2 1 0 76 9 800
2019 Less than 3 years in current department or agency 33 35 15 10 5 2 0 69 15 3228
2019 3 to 10 years in current department or agency 25 37 18 12 7 1 0 63 19 3276
2019 11 to 20 years in current department or agency 21 34 20 15 9 1 0 56 24 2137
2019 More than 20 years in current department or agency 24 40 17 12 5 1 0 65 18 646
2018 Less than 3 years in current department or agency 34 37 14 8 5 2 0 73 13 3079
2018 3 to 10 years in current department or agency 20 37 20 13 9 1 0 58 22 3043
2018 11 to 20 years in current department or agency 19 37 19 14 10 1 0 56 24 1939
2018 More than 20 years in current department or agency 26 39 18 13 4 2 0 65 17 641
2017 Less than 3 years in current department or agency 24 43 16 9 6 2 0 68 15 2151
2017 3 to 10 years in current department or agency 15 37 20 15 11 2 0 53 26 3334
2017 11 to 20 years in current department or agency 13 39 20 15 11 2 0 53 26 1917
2017 More than 20 years in current department or agency 17 40 21 13 6 2 0 59 20 836

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 37 8 4 1 1 0 87 5 3343
2020 3 to 10 years in current department or agency 42 41 10 5 1 1 0 83 7 3927
2020 11 to 20 years in current department or agency 38 45 9 6 1 0 0 83 7 2372
2020 More than 20 years in current department or agency 47 41 9 3 1 0 0 88 4 805

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 9 4 1 1 0 85 5 3329
2020 3 to 10 years in current department or agency 41 37 12 6 2 1 0 79 8 3903
2020 11 to 20 years in current department or agency 37 42 11 6 2 1 0 81 8 2367
2020 More than 20 years in current department or agency 46 37 10 5 1 1 0 84 6 802

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 34 15 4 1 1 2 79 5 3327
2020 3 to 10 years in current department or agency 36 37 17 5 2 1 1 76 7 3900
2020 11 to 20 years in current department or agency 34 40 18 5 2 1 1 75 7 2355
2020 More than 20 years in current department or agency 39 39 16 3 1 0 2 80 4 797

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 29 10 2 1 1 1 86 3 3327
2020 3 to 10 years in current department or agency 47 35 12 3 2 1 1 83 5 3905
2020 11 to 20 years in current department or agency 43 38 11 4 1 2 1 83 5 2371
2020 More than 20 years in current department or agency 50 34 10 3 1 1 1 86 4 802

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 15 3 0 0 3 1 96 1 3327
2020 3 to 10 years in current department or agency 72 18 4 1 0 3 1 95 1 3916
2020 11 to 20 years in current department or agency 69 22 4 1 0 3 2 94 1 2368
2020 More than 20 years in current department or agency 73 18 4 0 0 2 2 95 1 801

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 29 6 2 1 2 0 91 3 3329
2020 3 to 10 years in current department or agency 57 32 7 2 1 1 0 90 3 3909
2020 11 to 20 years in current department or agency 55 34 7 3 1 1 0 90 3 2363
2020 More than 20 years in current department or agency 64 27 6 1 0 1 0 92 2 801

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 25 8 5 3 1 0 84 8 3325
2020 3 to 10 years in current department or agency 53 29 8 5 3 1 0 83 9 3908
2020 11 to 20 years in current department or agency 50 30 10 6 3 1 0 81 9 2366
2020 More than 20 years in current department or agency 54 29 7 5 3 1 1 84 8 800

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 24 7 2 1 1 0 90 3 3332
2020 3 to 10 years in current department or agency 59 28 8 3 2 1 0 88 4 3912
2020 11 to 20 years in current department or agency 55 31 7 3 2 1 0 88 5 2368
2020 More than 20 years in current department or agency 61 26 9 2 0 0 1 88 3 799

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 43 10 11 3 1 1 76 14 573
2020 3 to 10 years in current department or agency 30 46 12 9 2 1 0 76 11 1072
2020 11 to 20 years in current department or agency 27 47 14 8 2 1 1 75 10 914
2020 More than 20 years in current department or agency 31 50 12 5 1 0 0 81 7 294
2019 Less than 3 years in current department or agency 22 43 15 10 4 3 4 70 14 544
2019 3 to 10 years in current department or agency 24 44 15 11 4 2 2 70 15 968
2019 11 to 20 years in current department or agency 20 47 15 10 3 1 3 70 14 818
2019 More than 20 years in current department or agency 24 48 10 11 3 2 2 76 14 244

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 95 5 573
2020 3 to 10 years in current department or agency 98 2 1069
2020 11 to 20 years in current department or agency 96 4 915
2020 More than 20 years in current department or agency 96 4 294

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 30 20 17 7 0 1 56 24 546
2020 3 to 10 years in current department or agency 24 35 17 16 7 0 1 60 24 1043
2020 11 to 20 years in current department or agency 22 38 20 14 5 0 0 61 19 880
2020 More than 20 years in current department or agency 34 37 16 9 3 1 1 72 12 284
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 3315
2020 3 to 10 years in current department or agency 8 92 3912
2020 11 to 20 years in current department or agency 7 93 2369
2020 More than 20 years in current department or agency 10 90 801

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 3324
2020 3 to 10 years in current department or agency 15 85 3916
2020 11 to 20 years in current department or agency 14 86 2368
2020 More than 20 years in current department or agency 13 87 802
2019 Less than 3 years in current department or agency 15 85 3233
2019 3 to 10 years in current department or agency 15 85 3277
2019 11 to 20 years in current department or agency 16 84 2146
2019 More than 20 years in current department or agency 15 85 648
2017 Less than 3 years in current department or agency 13 87 2147
2017 3 to 10 years in current department or agency 17 83 3333
2017 11 to 20 years in current department or agency 16 84 1919
2017 More than 20 years in current department or agency 14 86 833
2014 Less than 3 years in current department or agency 15 85 1537
2014 3 to 10 years in current department or agency 16 84 4100
2014 11 to 20 years in current department or agency 13 87 1884
2014 More than 20 years in current department or agency 14 86 1291

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 432
2020 3 to 10 years in current department or agency 43 57 565
2020 11 to 20 years in current department or agency 51 49 330
2020 More than 20 years in current department or agency 66 34 108

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 80 20 429
2020 3 to 10 years in current department or agency 81 19 566
2020 11 to 20 years in current department or agency 83 17 329
2020 More than 20 years in current department or agency 83 17 106
2019 Less than 3 years in current department or agency 80 20 473
2019 3 to 10 years in current department or agency 81 19 489
2019 11 to 20 years in current department or agency 81 19 346
2019 More than 20 years in current department or agency 86 14 101
2017 Less than 3 years in current department or agency 77 23 291
2017 3 to 10 years in current department or agency 80 20 573
2017 11 to 20 years in current department or agency 76 24 311
2017 More than 20 years in current department or agency 78 22 116
2014 Less than 3 years in current department or agency 78 22 219
2014 3 to 10 years in current department or agency 81 19 634
2014 11 to 20 years in current department or agency 81 19 250
2014 More than 20 years in current department or agency 80 20 181

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 28 6 4 2 1 1 89 5 343
2020 3 to 10 years in current department or agency 53 33 6 5 2 1 0 87 7 458
2020 11 to 20 years in current department or agency 49 36 8 5 2 0 0 85 7 271
2020 More than 20 years in current department or agency 54 37 7 2 0 0 0 91 2 88
2019 Less than 3 years in current department or agency 54 30 7 6 3 1 0 85 8 368
2019 3 to 10 years in current department or agency 51 31 7 9 2 1 0 82 11 391
2019 11 to 20 years in current department or agency 46 35 6 9 4 0 0 82 13 274
2019 More than 20 years in current department or agency 58 29 6 7 0 0 0 87 7 87
2017 Less than 3 years in current department or agency 52 37 5 4 3 0 0 89 7 222
2017 3 to 10 years in current department or agency 42 37 7 9 4 0 1 80 13 460
2017 11 to 20 years in current department or agency 41 42 7 7 3 0 0 83 10 240
2017 More than 20 years in current department or agency 46 43 4 5 1 0 0 89 7 92
2014 Less than 3 years in current department or agency 55 27 6 6 3 2 0 84 10 170
2014 3 to 10 years in current department or agency 53 30 6 8 2 1 1 84 10 513
2014 11 to 20 years in current department or agency 52 32 7 6 3 0 1 85 8 203
2014 More than 20 years in current department or agency 51 32 8 4 3 0 1 84 7 144

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 27 6 4 1 2 2 88 5 3333
2020 3 to 10 years in current department or agency 55 29 7 3 2 2 2 87 5 3918
2020 11 to 20 years in current department or agency 50 33 8 3 2 2 3 86 5 2373
2020 More than 20 years in current department or agency 54 30 7 3 1 1 3 88 5 804
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 55 14 1 65 35 3341
2020 3 to 10 years in current department or agency 33 52 14 0 61 39 3928
2020 11 to 20 years in current department or agency 30 55 15 0 64 36 2378
2020 More than 20 years in current department or agency 25 64 10 0 72 28 805

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 996
2020 3 to 10 years in current department or agency 32 68 1309
2020 11 to 20 years in current department or agency 28 72 716
2020 More than 20 years in current department or agency 31 69 200

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 24 16 17 19 1 6 44 39 994
2020 3 to 10 years in current department or agency 13 22 17 18 25 1 4 37 46 1309
2020 11 to 20 years in current department or agency 7 15 20 24 28 1 6 23 55 716
2020 More than 20 years in current department or agency 8 20 21 20 24 1 6 30 47 200

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 20 16 20 27 1 2 34 49 994
2020 3 to 10 years in current department or agency 10 18 15 20 34 1 2 28 56 1310
2020 11 to 20 years in current department or agency 4 13 18 22 40 0 3 17 64 717
2020 More than 20 years in current department or agency 5 17 19 19 36 1 2 23 57 200

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 19 12 6 4 2 9 75 11 3336
2020 3 to 10 years in current department or agency 44 20 14 8 7 1 7 69 16 3921
2020 11 to 20 years in current department or agency 40 19 13 10 8 1 9 65 19 2373
2020 More than 20 years in current department or agency 46 15 11 6 8 1 12 71 17 804
2019 Less than 3 years in current department or agency 42 20 15 9 9 1 5 65 18 3179
2019 3 to 10 years in current department or agency 35 19 17 11 13 1 5 57 25 3237
2019 11 to 20 years in current department or agency 35 18 15 13 12 1 6 58 26 2108
2019 More than 20 years in current department or agency 39 16 15 8 12 0 9 61 22 638
2018 Less than 3 years in current department or agency 41 16 14 9 10 1 9 63 21 3075
2018 3 to 10 years in current department or agency 34 18 16 12 14 1 6 55 28 3042
2018 11 to 20 years in current department or agency 35 16 15 11 15 1 8 55 28 1937
2018 More than 20 years in current department or agency 43 14 10 11 10 1 10 64 24 638
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