2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 40 1 7 4 0 0 89 10 195
2020 PM-02 60 38 0 2 0 0 0 98 2 42
2020 PM-04 54 33 2 6 5 0 0 87 11 63
2020 PM-05 41 45 2 8 4 0 0 86 12 49
2020 PM-06 46 42 0 8 4 0 0 88 13 24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 79 15 2 2 2 1 0 95 3 194
2020 PM-02 76 24 0 0 0 0 0 100 0 42
2020 PM-04 77 13 2 3 5 0 0 90 8 62
2020 PM-05 86 12 0 0 0 2 0 100 0 49
2020 PM-06 79 8 13 0 0 0 0 88 0 24
2017 PM 58 26 6 6 4 0 0 84 10 127
2017 PM-02 73 20 0 3 3 0 0 93 7 30
2017 PM-04 48 24 11 8 8 0 0 73 16 37
2017 PM-05 57 30 6 6 0 0 0 88 6 33
2017 PM-06 67 13 7 13 0 0 0 80 13 15
2014 PM 57 23 9 7 3 0 1 81 10 129
2014 PM-02 64 23 10 3 0 0 0 87 3 31
2014 PM-04 56 26 7 2 7 0 2 83 10 43
2014 PM-05 45 26 13 16 0 0 0 71 16 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 35 6 6 3 1 2 85 8 195
2020 PM-02 52 38 5 0 0 0 5 95 0 42
2020 PM-04 52 25 8 10 2 2 2 80 11 63
2020 PM-05 47 41 4 6 2 0 0 88 8 49
2020 PM-06 38 42 8 4 4 0 4 83 9 24
2019 PM 51 31 7 5 5 0 1 83 10 154
2019 PM-02 59 24 9 6 3 0 0 82 9 34
2019 PM-04 51 24 10 5 7 0 2 78 13 41
2019 PM-05 45 39 3 3 9 0 0 85 12 33
2019 PM-06 59 24 6 6 6 0 0 82 12 17
2017 PM 44 37 6 9 5 0 0 80 13 128
2017 PM-02 50 33 7 7 4 0 0 83 10 30
2017 PM-04 35 38 5 16 5 0 0 73 22 37
2017 PM-05 52 39 6 3 0 0 0 91 3 33
2017 PM-06 50 37 13 0 0 0 0 87 0 16
2014 PM 39 43 7 7 5 0 0 81 12 129
2014 PM-02 42 45 10 0 3 0 0 87 3 31
2014 PM-04 37 44 5 9 5 0 0 81 14 43
2014 PM-05 35 48 3 6 6 0 0 84 13 31

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 33 11 9 5 0 1 74 15 195
2020 PM-02 36 36 14 12 0 0 2 73 12 42
2020 PM-04 38 37 13 8 5 0 0 75 13 63
2020 PM-05 43 33 8 10 4 0 2 77 15 49
2020 PM-06 58 21 13 4 4 0 0 79 8 24
2019 PM 32 31 11 14 10 0 2 65 24 153
2019 PM-02 32 32 12 12 12 0 0 65 24 34
2019 PM-04 28 38 10 13 8 0 5 68 21 40
2019 PM-05 30 30 9 18 12 0 0 61 30 33
2019 PM-06 53 29 12 0 6 0 0 82 6 17
2018 PM 27 43 10 16 4 0 1 70 20 127
2018 PM-02 29 38 5 24 0 0 5 70 25 21
2018 PM-04 21 46 10 21 2 0 0 67 23 48
2018 PM-05 26 46 11 6 11 0 0 71 17 35
2018 PM-06 67 25 8 0 0 0 0 92 0 12
2017 PM 29 40 11 11 9 0 0 69 20 126
2017 PM-02 34 48 0 7 11 0 0 82 18 29
2017 PM-04 21 38 14 11 16 0 0 59 27 37
2017 PM-05 40 30 15 12 3 0 0 70 15 33
2017 PM-06 19 50 19 13 0 0 0 68 13 16
2014 PM 21 37 12 16 13 0 1 59 29 129
2014 PM-02 13 45 6 19 16 0 0 58 36 31
2014 PM-04 14 37 21 16 12 0 0 51 28 43
2014 PM-05 23 29 16 16 16 0 0 52 32 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 25 8 5 3 0 1 83 8 193
2020 PM-02 63 25 5 5 0 0 3 90 5 40
2020 PM-04 60 24 8 5 3 0 0 84 8 63
2020 PM-05 55 31 6 4 4 0 0 86 8 49
2020 PM-06 63 17 13 4 4 0 0 79 8 24
2019 PM 50 31 8 4 6 0 1 82 10 154
2019 PM-02 50 32 3 9 6 0 0 82 15 34
2019 PM-04 44 34 12 2 5 0 2 80 8 41
2019 PM-05 47 24 15 3 12 0 0 71 15 34
2017 PM 48 37 9 4 2 0 0 85 6 126
2017 PM-02 48 38 7 3 3 0 0 86 7 29
2017 PM-04 53 28 8 8 3 0 0 81 11 36
2017 PM-05 49 33 15 3 0 0 0 82 3 33
2017 PM-06 50 50 0 0 0 0 0 100 0 16
2014 PM 37 39 16 4 4 0 0 77 8 128
2014 PM-02 27 53 17 3 0 0 0 80 3 30
2014 PM-04 42 35 12 5 7 0 0 77 12 43
2014 PM-05 32 39 16 6 6 0 0 71 13 31

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 27 5 8 4 0 0 84 11 194
2020 PM-02 59 32 2 5 2 0 0 90 7 41
2020 PM-04 60 25 6 3 5 0 0 86 8 63
2020 PM-05 61 22 2 14 0 0 0 84 14 49
2020 PM-06 38 33 13 8 8 0 0 71 17 24
2019 PM 47 30 7 8 6 0 1 78 15 155
2019 PM-02 41 24 6 21 9 0 0 65 29 34
2019 PM-04 49 27 12 2 7 0 2 78 10 41
2019 PM-05 50 32 6 6 6 0 0 82 12 34
2019 PM-06 47 35 6 12 0 0 0 82 12 17
2018 PM 44 26 13 10 7 0 1 70 17 128
2018 PM-02 48 19 10 10 14 0 0 67 24 21
2018 PM-04 38 27 17 10 6 0 2 66 17 48
2018 PM-05 50 28 6 8 8 0 0 78 17 36
2018 PM-06 50 42 8 0 0 0 0 92 0 12
2017 PM 39 34 8 8 10 0 0 73 19 128
2017 PM-02 36 33 3 10 17 0 0 70 27 30
2017 PM-04 49 27 19 0 5 0 0 76 5 37
2017 PM-05 37 40 3 9 12 0 0 76 21 33
2017 PM-06 31 38 0 25 6 0 0 69 31 16
2014 PM 30 34 14 12 8 0 2 65 21 129
2014 PM-02 32 42 6 10 10 0 0 74 19 31
2014 PM-04 28 37 12 14 9 0 0 65 23 43
2014 PM-05 26 26 16 23 6 0 3 53 30 31

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 33 10 8 4 0 0 78 12 193
2020 PM-02 51 24 15 7 2 0 0 76 10 41
2020 PM-04 38 41 10 8 3 0 0 79 11 63
2020 PM-05 49 35 6 8 2 0 0 84 10 49
2020 PM-06 50 29 13 4 4 0 0 79 8 24
2019 PM 41 34 13 6 6 0 1 75 12 153
2019 PM-02 35 29 18 9 9 0 0 65 18 34
2019 PM-04 34 37 17 5 5 0 2 73 10 41
2019 PM-05 41 34 13 3 9 0 0 75 13 32
2019 PM-06 59 24 6 6 6 0 0 82 12 17
2018 PM 39 33 12 11 5 0 1 72 16 126
2018 PM-02 33 43 5 14 5 0 0 76 19 21
2018 PM-04 34 28 17 11 9 0 2 63 20 47
2018 PM-05 46 37 6 9 3 0 0 83 11 35
2018 PM-06 50 42 8 0 0 0 0 92 0 12
2017 PM 33 41 9 9 7 0 1 75 17 128
2017 PM-02 27 46 10 3 13 0 0 73 17 30
2017 PM-04 27 49 5 14 5 0 0 76 19 37
2017 PM-05 43 24 18 9 3 0 3 69 13 33
2017 PM-06 37 50 0 13 0 0 0 87 13 16
2014 PM 25 40 16 9 10 0 0 65 19 129
2014 PM-02 23 52 19 3 3 0 0 74 6 31
2014 PM-04 30 35 11 9 14 0 0 65 23 43
2014 PM-05 13 35 26 13 13 0 0 48 26 31

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 35 10 7 9 0 1 74 16 195
2020 PM-02 36 40 7 12 5 0 0 76 17 42
2020 PM-04 44 29 11 5 10 0 2 74 15 63
2020 PM-05 41 37 12 4 6 0 0 78 10 49
2020 PM-06 29 46 13 4 8 0 0 75 13 24
2019 PM 28 38 9 14 8 1 1 68 23 154
2019 PM-02 30 27 3 30 6 3 0 59 38 33
2019 PM-04 24 44 12 12 5 0 2 70 18 41
2019 PM-05 35 38 12 6 9 0 0 74 15 34
2019 PM-06 18 53 12 6 12 0 0 71 18 17
2018 PM 26 34 19 8 13 0 1 60 21 127
2018 PM-02 29 29 24 5 14 0 0 57 19 21
2018 PM-04 21 38 15 8 17 0 2 60 26 48
2018 PM-05 33 28 17 11 11 0 0 61 22 36
2018 PM-06 33 42 25 0 0 0 0 75 0 12
2017 PM 21 33 16 13 16 0 2 55 29 128
2017 PM-02 23 30 20 10 17 0 0 53 27 30
2017 PM-04 19 27 13 22 16 0 3 47 39 37
2017 PM-05 18 46 18 6 9 0 3 66 15 33
2017 PM-06 25 38 12 6 19 0 0 63 25 16
2014 PM 23 29 16 16 14 0 1 53 30 129
2014 PM-02 26 39 13 6 16 0 0 64 23 31
2014 PM-04 28 25 9 19 16 0 2 55 36 43
2014 PM-05 10 16 32 32 10 0 0 26 42 31

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 38 9 11 4 0 0 76 15 194
2020 PM-02 40 45 5 10 0 0 0 86 10 42
2020 PM-04 40 40 6 10 5 0 0 79 14 63
2020 PM-05 40 40 10 8 2 0 0 79 10 48
2020 PM-06 29 33 17 13 8 0 0 63 21 24
2019 PM 33 43 10 5 8 0 1 77 13 154
2019 PM-02 47 38 6 3 6 0 0 85 9 34
2019 PM-04 29 54 10 5 0 0 2 85 5 41
2019 PM-05 32 32 15 6 15 0 0 65 21 34
2018 PM 30 32 18 13 7 0 0 62 20 128
2018 PM-02 48 24 10 14 5 0 0 71 19 21
2018 PM-04 21 38 19 19 4 0 0 58 23 48
2018 PM-05 31 33 17 8 11 0 0 64 19 36
2018 PM-06 33 25 33 8 0 0 0 58 8 12
2017 PM 23 36 18 17 6 0 1 59 23 128
2017 PM-02 20 46 10 17 7 0 0 66 24 30
2017 PM-04 27 35 14 14 11 0 0 62 24 37
2017 PM-05 24 34 18 18 3 0 3 60 22 33
2017 PM-06 19 25 37 13 6 0 0 44 19 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 27 7 7 4 0 0 83 10 193
2020 PM-02 60 29 7 5 0 0 0 88 5 42
2020 PM-04 57 29 6 6 2 0 0 86 8 63
2020 PM-05 57 21 9 9 4 0 0 79 13 47
2020 PM-06 58 29 4 4 4 0 0 88 8 24
2019 PM 49 32 11 3 3 0 1 82 7 152
2019 PM-02 59 24 15 3 0 0 0 82 3 34
2019 PM-04 44 38 10 3 3 0 3 84 5 39
2019 PM-05 39 39 9 3 9 0 0 79 12 33
2019 PM-06 59 18 18 6 0 0 0 76 6 17
2018 PM 45 40 7 7 2 0 0 84 9 129
2018 PM-02 48 33 5 5 10 0 0 81 14 21
2018 PM-04 43 41 6 10 0 0 0 84 10 49
2018 PM-05 42 39 11 8 0 0 0 81 8 36
2018 PM-06 67 33 0 0 0 0 0 100 0 12
2017 PM 41 41 8 8 2 0 0 82 10 127
2017 PM-02 33 50 10 3 3 0 0 83 7 30
2017 PM-04 46 35 8 8 3 0 0 81 11 37
2017 PM-05 38 40 6 13 3 0 0 78 16 32
2017 PM-06 50 44 0 6 0 0 0 94 6 16
2014 PM 40 29 15 9 5 1 0 70 15 129
2014 PM-02 52 26 16 0 3 3 0 80 3 31
2014 PM-04 37 35 9 14 5 0 0 72 19 43
2014 PM-05 23 26 26 19 6 0 0 48 26 31

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 31 10 11 6 0 0 73 17 195
2020 PM-02 40 40 10 7 2 0 0 81 10 42
2020 PM-04 43 25 11 14 6 0 0 68 21 63
2020 PM-05 45 31 12 8 4 0 0 76 12 49
2020 PM-06 42 38 8 4 8 0 0 79 13 24
2019 PM 31 39 12 8 8 0 1 70 17 153
2019 PM-02 32 26 24 9 9 0 0 59 18 34
2019 PM-04 27 49 7 5 10 0 2 78 15 41
2019 PM-05 33 39 12 9 6 0 0 73 15 33
2019 PM-06 29 47 6 12 6 0 0 76 18 17
2018 PM 29 36 15 10 9 0 1 66 20 129
2018 PM-02 29 29 19 10 14 0 0 57 24 21
2018 PM-04 24 37 14 10 12 0 2 63 23 49
2018 PM-05 28 42 17 8 6 0 0 69 14 36
2018 PM-06 50 42 0 8 0 0 0 92 8 12
2017 PM 28 23 17 15 16 1 1 52 31 127
2017 PM-02 33 13 27 7 20 0 0 46 27 30
2017 PM-04 30 14 17 17 19 3 0 46 37 36
2017 PM-05 24 37 15 15 6 0 3 63 21 33
2017 PM-06 31 31 6 19 13 0 0 62 32 16

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 25 9 6 1 0 0 83 7 191
2020 PM-02 64 21 5 7 2 0 0 86 10 42
2020 PM-04 50 34 8 8 0 0 0 84 8 62
2020 PM-05 60 23 10 4 2 0 0 83 6 48
2020 PM-06 71 17 13 0 0 0 0 88 0 24
2019 PM 57 30 9 2 1 0 1 88 3 154
2019 PM-02 58 21 15 6 0 0 0 79 6 33
2019 PM-04 49 41 5 2 0 0 2 93 3 41
2019 PM-05 56 26 15 0 3 0 0 82 3 34
2019 PM-06 71 18 6 0 6 0 0 88 6 17
2018 PM 51 36 9 4 1 0 0 87 5 128
2018 PM-02 43 48 5 5 0 0 0 90 5 21
2018 PM-04 52 31 13 2 2 0 0 83 4 48
2018 PM-05 53 36 8 3 0 0 0 89 3 36
2018 PM-06 58 42 0 0 0 0 0 100 0 12
2017 PM 48 30 11 6 5 0 1 78 10 127
2017 PM-02 40 30 17 7 7 0 0 70 13 30
2017 PM-04 53 28 6 6 8 0 0 80 14 36
2017 PM-05 51 24 12 9 0 0 3 78 9 33
2017 PM-06 44 50 6 0 0 0 0 94 0 16
2014 PM 53 28 11 5 3 0 0 81 8 129
2014 PM-02 61 26 13 0 0 0 0 87 0 31
2014 PM-04 53 28 12 2 5 0 0 81 7 43
2014 PM-05 42 29 13 10 6 0 0 71 16 31

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 36 11 7 4 0 1 77 11 194
2020 PM-02 37 44 7 10 0 0 2 83 10 41
2020 PM-04 38 35 16 5 5 0 2 74 10 63
2020 PM-05 45 35 8 8 4 0 0 80 12 49
2020 PM-06 54 29 13 4 0 0 0 83 4 24
2019 PM 39 32 13 8 8 0 1 71 16 155
2019 PM-02 41 24 15 12 9 0 0 65 21 34
2019 PM-04 34 41 12 2 7 0 2 78 10 41
2019 PM-05 38 32 12 12 6 0 0 71 18 34
2019 PM-06 59 18 6 6 12 0 0 76 18 17
2018 PM 27 39 16 11 7 0 1 66 18 129
2018 PM-02 19 48 5 19 10 0 0 67 29 21
2018 PM-04 29 31 18 10 10 0 2 60 21 49
2018 PM-05 22 50 11 11 6 0 0 72 17 36
2018 PM-06 50 42 8 0 0 0 0 92 0 12
2017 PM 26 40 10 11 13 0 1 66 24 126
2017 PM-02 23 40 7 10 20 0 0 63 30 30
2017 PM-04 20 37 6 14 20 0 3 59 35 35
2017 PM-05 27 42 15 15 0 0 0 70 15 33
2017 PM-06 37 50 6 0 6 0 0 87 6 16
2014 PM 19 36 9 17 19 1 0 55 36 129
2014 PM-02 19 42 3 16 19 0 0 61 36 31
2014 PM-04 14 32 7 21 23 2 0 48 45 43
2014 PM-05 16 29 23 16 16 0 0 45 32 31

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 29 14 8 6 0 1 72 14 195
2020 PM-02 48 29 12 10 2 0 0 76 12 42
2020 PM-04 35 35 16 8 6 0 0 70 14 63
2020 PM-05 47 27 12 6 6 0 2 75 13 49
2020 PM-06 54 21 17 4 4 0 0 75 8 24
2019 PM 40 32 12 10 6 0 1 73 16 154
2019 PM-02 42 30 12 6 9 0 0 73 15 33
2019 PM-04 32 44 10 7 5 0 2 78 13 41
2019 PM-05 47 24 15 6 9 0 0 71 15 34
2019 PM-06 41 35 6 18 0 0 0 76 18 17
2018 PM 35 33 12 11 9 0 1 69 20 128
2018 PM-02 24 43 14 10 10 0 0 67 19 21
2018 PM-04 40 27 13 10 8 0 2 68 19 48
2018 PM-05 33 36 8 11 11 0 0 69 22 36
2018 PM-06 50 33 8 8 0 0 0 83 8 12
2017 PM 28 31 13 11 15 0 1 60 26 127
2017 PM-02 26 30 17 7 20 0 0 56 27 30
2017 PM-04 25 31 11 17 14 0 3 57 31 36
2017 PM-05 30 39 15 12 3 0 0 70 15 33
2017 PM-06 31 31 6 13 19 0 0 62 32 16
2014 PM 24 21 18 16 20 0 1 46 36 128
2014 PM-02 29 29 16 6 19 0 0 58 26 31
2014 PM-04 23 19 9 28 19 0 2 43 48 43
2014 PM-05 13 17 30 13 27 0 0 30 40 30

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 33 11 9 4 1 1 75 13 194
2020 PM-02 39 44 7 10 0 0 0 83 10 41
2020 PM-04 40 38 8 10 0 2 3 82 10 63
2020 PM-05 47 27 12 8 6 0 0 73 14 49
2020 PM-06 46 29 17 0 8 0 0 75 8 24
2019 PM 43 30 12 8 7 0 1 73 15 152
2019 PM-02 41 38 12 6 3 0 0 79 9 34
2019 PM-04 40 33 18 5 3 0 3 74 8 40
2019 PM-05 44 21 15 9 12 0 0 65 21 34
2019 PM-06 50 25 6 13 6 0 0 75 19 16
2018 PM 37 33 16 11 4 0 0 70 15 128
2018 PM-02 43 33 10 14 0 0 0 76 14 21
2018 PM-04 41 22 18 8 10 0 0 63 18 49
2018 PM-05 37 37 11 14 0 0 0 74 14 35
2018 PM-06 33 50 17 0 0 0 0 83 0 12
2017 PM 31 34 14 11 9 0 0 65 21 127
2017 PM-02 33 33 7 17 10 0 0 66 27 30
2017 PM-04 28 42 11 8 11 0 0 70 19 36
2017 PM-05 34 39 12 15 0 0 0 73 15 33
2017 PM-06 37 25 19 6 13 0 0 63 19 16
2014 PM 23 33 14 16 13 1 0 57 29 129
2014 PM-02 32 39 10 13 6 0 0 71 19 31
2014 PM-04 21 37 9 16 16 0 0 58 33 43
2014 PM-05 10 29 23 23 16 0 0 39 39 31

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 30 14 4 3 0 0 79 7 194
2020 PM-02 56 32 5 2 5 0 0 88 7 41
2020 PM-04 40 30 21 6 3 0 0 70 10 63
2020 PM-05 55 29 12 2 2 0 0 84 4 49
2020 PM-06 50 33 13 4 0 0 0 83 4 24
2019 PM 45 32 12 5 6 0 1 78 10 155
2019 PM-02 44 26 15 3 12 0 0 71 15 34
2019 PM-04 37 41 10 5 5 0 2 80 10 41
2019 PM-05 47 29 18 0 6 0 0 76 6 34
2019 PM-06 59 24 6 6 6 0 0 82 12 17
2018 PM 36 41 12 9 2 0 0 78 10 129
2018 PM-02 29 43 10 14 5 0 0 71 19 21
2018 PM-04 41 39 10 8 2 0 0 80 10 49
2018 PM-05 31 47 22 0 0 0 0 78 0 36
2018 PM-06 50 50 0 0 0 0 0 100 0 12
2017 PM 32 37 16 6 7 0 1 70 14 126
2017 PM-02 33 33 17 3 13 0 0 66 17 30
2017 PM-04 30 45 11 8 6 0 0 75 14 36
2017 PM-05 35 31 19 9 3 0 3 68 13 32
2017 PM-06 31 50 13 6 0 0 0 81 6 16
2014 PM 30 36 18 5 9 0 1 67 15 129
2014 PM-02 32 42 16 3 6 0 0 74 10 31
2014 PM-04 35 35 12 7 12 0 0 70 19 43
2014 PM-05 16 29 29 10 13 0 3 47 23 31

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 29 14 7 7 1 1 71 15 194
2020 PM-02 52 26 21 0 0 0 0 79 0 42
2020 PM-04 44 26 13 10 5 0 3 72 15 62
2020 PM-05 39 29 8 10 14 0 0 67 24 49
2020 PM-06 21 42 17 13 8 0 0 63 21 24
2019 PM 40 25 17 8 6 0 3 68 15 154
2019 PM-02 58 18 18 6 0 0 0 76 6 33
2019 PM-04 41 24 20 5 7 0 2 68 13 41
2019 PM-05 38 24 9 9 12 0 9 68 23 34
2019 PM-06 24 35 29 12 0 0 0 59 12 17
2018 PM 36 30 19 9 6 0 0 66 15 129
2018 PM-02 52 33 14 0 0 0 0 86 0 21
2018 PM-04 29 31 22 12 6 0 0 59 18 49
2018 PM-05 42 28 17 3 11 0 0 69 14 36
2018 PM-06 25 25 17 33 0 0 0 50 33 12
2017 PM 27 42 11 10 8 0 2 71 18 128
2017 PM-02 27 50 13 7 3 0 0 76 10 30
2017 PM-04 33 48 5 3 8 0 3 83 11 37
2017 PM-05 37 40 6 6 9 0 3 79 15 33
2017 PM-06 6 25 13 44 13 0 0 31 56 16
2014 PM 32 31 19 9 9 0 0 63 18 129
2014 PM-02 29 32 19 10 10 0 0 61 19 31
2014 PM-04 28 30 19 14 9 0 0 58 23 43
2014 PM-05 29 45 16 3 6 0 0 74 10 31

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 6 20 39 22 10 1 3 33 26 193
2020 PM-02 0 15 39 24 17 0 5 44 15 41
2020 PM-04 5 16 40 23 13 0 3 37 22 62
2020 PM-05 10 29 37 16 4 2 2 21 40 49
2020 PM-06 8 25 50 13 4 0 0 17 33 24
2019 PM 10 23 33 21 11 0 2 33 33 154
2019 PM-02 6 21 21 41 12 0 0 53 26 34
2019 PM-04 5 20 49 15 7 0 5 23 26 41
2019 PM-05 21 24 24 12 18 0 3 30 45 34
2019 PM-06 6 24 29 29 12 0 0 41 29 17
2018 PM 13 29 35 13 9 0 2 22 43 129
2018 PM-02 19 19 33 14 14 0 0 29 38 21
2018 PM-04 12 35 31 10 10 0 2 21 48 49
2018 PM-05 11 33 36 11 6 0 3 17 46 36
2018 PM-06 25 17 33 17 8 0 0 25 42 12
2017 PM 10 33 35 14 6 0 2 20 44 127
2017 PM-02 14 21 38 17 10 0 0 27 35 29
2017 PM-04 14 38 30 11 8 0 0 19 51 37
2017 PM-05 9 33 40 15 3 0 0 18 42 33
2017 PM-06 0 44 31 25 0 0 0 25 44 16
2014 PM 20 39 28 8 2 0 2 10 61 128
2014 PM-02 13 39 35 6 6 0 0 13 52 31
2014 PM-04 28 40 28 5 0 0 0 5 67 43
2014 PM-05 27 37 27 3 0 0 7 4 68 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 12 30 22 20 3 3 44 24 193
2020 PM-02 5 2 37 17 29 2 7 51 8 41
2020 PM-04 10 16 24 22 25 3 0 49 26 63
2020 PM-05 17 10 35 27 4 2 4 33 29 48
2020 PM-06 13 21 25 25 13 4 0 39 35 24
2019 PM 16 23 22 18 17 0 3 37 40 152
2019 PM-02 12 24 15 26 21 0 3 48 36 34
2019 PM-04 17 29 24 10 17 0 2 28 48 41
2019 PM-05 22 22 28 9 13 0 6 23 47 32
2019 PM-06 6 24 24 29 18 0 0 47 29 17
2018 PM 17 25 33 10 13 1 2 24 43 126
2018 PM-02 19 29 19 14 14 5 0 30 50 21
2018 PM-04 21 21 36 2 17 0 2 20 43 47
2018 PM-05 14 29 37 9 11 0 0 20 43 35
2018 PM-06 8 8 42 33 8 0 0 42 17 12
2017 PM 25 27 27 15 4 0 2 19 53 127
2017 PM-02 25 14 35 17 10 0 0 27 38 29
2017 PM-04 40 30 11 13 3 0 3 17 72 37
2017 PM-05 15 24 37 18 3 0 3 22 40 33
2017 PM-06 13 44 31 13 0 0 0 13 56 16
2014 PM 29 30 23 7 5 2 3 13 62 128
2014 PM-02 23 29 26 6 10 3 3 17 55 31
2014 PM-04 42 33 16 2 2 2 2 5 78 43
2014 PM-05 27 37 23 7 0 0 7 7 68 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 21 33 21 13 3 1 35 30 192
2020 PM-02 7 10 32 20 24 2 5 47 18 41
2020 PM-04 5 21 33 27 13 2 0 40 26 63
2020 PM-05 15 31 33 13 6 2 0 19 47 48
2020 PM-06 9 13 35 35 4 4 0 41 23 23
2019 PM 15 19 27 22 12 1 5 36 36 154
2019 PM-02 3 12 29 26 18 3 9 50 17 34
2019 PM-04 15 22 27 20 15 0 2 35 38 41
2019 PM-05 24 24 21 15 9 0 9 26 52 34
2019 PM-06 24 18 41 12 6 0 0 18 41 17
2018 PM 19 34 26 12 7 0 3 19 54 129
2018 PM-02 10 33 29 10 19 0 0 29 43 21
2018 PM-04 18 31 27 14 6 0 4 21 51 49
2018 PM-05 28 31 31 8 0 0 3 9 60 36
2018 PM-06 17 67 8 8 0 0 0 8 83 12
2017 PM 25 28 27 13 3 1 2 17 55 127
2017 PM-02 14 21 34 17 10 0 3 29 36 29
2017 PM-04 33 30 21 11 3 3 0 14 64 37
2017 PM-05 24 30 30 15 0 0 0 15 55 33
2017 PM-06 25 50 13 13 0 0 0 13 75 16
2014 PM 37 27 20 9 3 1 3 12 67 128
2014 PM-02 23 27 23 20 3 3 0 24 52 30
2014 PM-04 39 30 14 7 7 0 2 14 71 43
2014 PM-05 48 26 19 0 0 0 6 0 79 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 5 9 34 29 20 2 1 50 15 194
2020 PM-02 2 0 27 37 34 0 0 71 2 41
2020 PM-04 6 6 30 30 24 2 2 56 13 63
2020 PM-05 4 14 39 31 10 2 0 42 19 49
2020 PM-06 8 17 54 17 0 4 0 17 26 24
2019 PM 8 12 29 26 23 0 3 50 20 152
2019 PM-02 0 9 21 21 50 0 0 71 9 34
2019 PM-04 5 10 40 25 18 0 3 44 15 40
2019 PM-05 15 12 27 30 12 0 3 44 28 33
2019 PM-06 12 12 24 35 18 0 0 53 24 17
2018 PM 9 16 29 33 11 0 2 45 26 129
2018 PM-02 0 10 38 24 29 0 0 52 10 21
2018 PM-04 10 8 39 31 8 0 4 40 19 49
2018 PM-05 11 28 8 42 11 0 0 53 39 36
2018 PM-06 25 33 17 25 0 0 0 25 58 12
2017 PM 12 20 28 29 6 1 4 37 33 126
2017 PM-02 7 10 35 27 17 0 3 46 18 29
2017 PM-04 14 22 30 27 5 3 0 33 36 37
2017 PM-05 9 22 25 38 3 0 3 42 32 32
2017 PM-06 19 37 13 31 0 0 0 31 56 16
2014 PM 17 18 26 22 10 0 7 34 38 129
2014 PM-02 6 19 22 32 13 0 6 48 28 31
2014 PM-04 19 19 28 19 9 0 7 30 40 43
2014 PM-05 26 16 32 16 6 0 3 23 43 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 9 18 28 22 19 3 2 42 29 194
2020 PM-02 2 7 29 26 33 0 2 61 10 42
2020 PM-04 5 23 31 18 21 3 0 40 28 62
2020 PM-05 18 16 29 22 8 4 2 33 37 49
2020 PM-06 17 33 25 17 4 4 0 22 52 24
2019 PM 16 18 27 21 14 1 3 37 36 154
2019 PM-02 15 15 12 24 35 0 0 59 29 34
2019 PM-04 7 29 37 10 15 0 2 25 38 41
2019 PM-05 24 15 26 26 3 0 6 31 41 34
2019 PM-06 24 12 47 18 0 0 0 18 35 17
2018 PM 24 29 29 5 6 2 5 12 56 129
2018 PM-02 24 29 24 10 14 0 0 24 52 21
2018 PM-04 18 29 35 2 6 0 10 9 52 49
2018 PM-05 31 28 28 8 6 0 0 14 58 36
2018 PM-06 42 25 33 0 0 0 0 0 67 12
2017 PM 28 19 32 9 6 0 6 16 50 127
2017 PM-02 14 24 41 10 3 0 7 15 41 29
2017 PM-04 32 14 30 11 8 0 5 20 49 37
2017 PM-05 24 9 43 9 9 0 6 19 35 33
2017 PM-06 32 43 13 6 6 0 0 13 75 16
2014 PM 27 27 21 13 8 0 3 22 56 128
2014 PM-02 23 26 29 10 10 0 3 20 50 31
2014 PM-04 33 29 21 12 5 0 0 17 62 42
2014 PM-05 29 29 19 16 3 0 3 20 60 31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 15 24 26 19 3 4 48 26 193
2020 PM-02 7 7 20 34 22 2 7 62 16 41
2020 PM-04 10 13 24 32 21 0 0 53 23 62
2020 PM-05 14 16 22 24 12 6 4 41 34 49
2020 PM-06 8 17 42 17 13 0 4 30 26 24
2019 PM 23 26 24 13 10 1 5 24 51 152
2019 PM-02 33 18 18 6 21 0 3 28 53 33
2019 PM-04 20 27 27 12 10 2 2 23 49 41
2019 PM-05 15 33 27 12 3 0 9 17 53 33
2019 PM-06 12 35 29 24 0 0 0 24 47 17
2018 PM 27 25 27 10 7 0 4 18 54 128
2018 PM-02 38 10 33 14 5 0 0 19 48 21
2018 PM-04 27 22 27 10 8 0 6 20 52 49
2018 PM-05 20 37 17 11 11 0 3 24 59 35
2018 PM-06 25 17 50 8 0 0 0 8 42 12
2017 PM 23 31 21 15 5 0 4 21 57 128
2017 PM-02 17 23 30 16 10 0 3 27 42 30
2017 PM-04 24 38 22 14 3 0 0 16 62 37
2017 PM-05 24 30 15 15 9 0 6 26 58 33
2017 PM-06 32 31 19 19 0 0 0 19 63 16
2014 PM 26 24 27 12 5 2 4 18 53 129
2014 PM-02 23 16 35 19 0 6 0 21 41 31
2014 PM-04 33 33 21 12 0 0 2 12 67 43
2014 PM-05 23 29 32 3 10 0 3 13 53 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 17 29 23 16 2 3 41 29 191
2020 PM-02 8 8 25 30 23 3 5 57 16 40
2020 PM-04 8 16 35 22 16 2 2 39 25 63
2020 PM-05 16 24 20 20 14 2 2 36 43 49
2020 PM-06 5 27 45 14 5 0 5 19 33 22
2019 PM 14 22 30 20 13 1 1 34 36 155
2019 PM-02 6 24 15 24 29 3 0 55 30 34
2019 PM-04 12 24 34 15 12 0 2 28 38 41
2019 PM-05 32 21 24 15 6 0 3 21 55 34
2019 PM-06 12 24 29 29 6 0 0 35 35 17
2018 PM 14 24 35 19 7 0 2 26 39 129
2018 PM-02 19 24 24 19 14 0 0 33 43 21
2018 PM-04 14 29 27 18 8 0 4 28 45 49
2018 PM-05 11 25 44 17 3 0 0 19 36 36
2018 PM-06 17 8 50 17 8 0 0 25 25 12
2017 PM 18 29 27 17 3 1 5 22 50 126
2017 PM-02 25 7 29 25 4 3 7 32 36 28
2017 PM-04 14 38 24 19 3 0 3 22 53 37
2017 PM-05 15 37 27 12 3 0 6 16 55 33
2017 PM-06 13 37 32 19 0 0 0 19 50 16
2014 PM 28 26 26 12 5 0 3 18 56 129
2014 PM-02 16 16 42 16 6 0 3 23 33 31
2014 PM-04 35 33 21 5 5 0 2 9 69 43
2014 PM-05 32 32 23 6 3 0 3 10 67 31

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 20 38 18 12 1 1 31 31 194
2020 PM-02 2 27 39 22 10 0 0 32 29 41
2020 PM-04 11 14 41 17 16 0 0 33 25 63
2020 PM-05 16 16 39 12 14 2 0 27 33 49
2020 PM-06 4 33 42 17 4 0 0 21 38 24
2019 PM 20 22 29 20 8 0 1 28 42 153
2019 PM-02 15 21 29 18 18 0 0 35 35 34
2019 PM-04 20 29 32 17 0 0 2 18 50 41
2019 PM-05 21 27 33 9 6 0 3 16 50 33
2019 PM-06 47 12 12 29 0 0 0 29 59 17
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 28 19 6 7 6 5 65 14 194
2020 PM-02 29 24 24 7 5 7 5 59 14 42
2020 PM-04 26 29 18 5 8 8 6 64 15 62
2020 PM-05 35 31 20 2 6 4 2 70 9 49
2020 PM-06 42 33 4 4 13 0 4 78 17 24
2019 PM 30 28 14 8 11 5 5 64 21 154
2019 PM-02 33 24 9 12 9 9 3 66 24 33
2019 PM-04 27 32 15 2 10 5 10 69 14 41
2019 PM-05 26 38 15 3 12 3 3 69 16 34
2019 PM-06 41 18 18 12 12 0 0 59 24 17
2018 PM 16 35 12 13 15 5 5 57 30 128
2018 PM-02 10 33 19 5 14 10 10 53 24 21
2018 PM-04 14 31 8 14 22 6 4 50 41 49
2018 PM-05 29 34 14 17 6 0 0 63 23 35
2018 PM-06 8 67 0 8 8 0 8 82 18 12
2017 PM 20 32 15 13 20 0 1 52 33 127
2017 PM-02 30 30 17 3 17 0 3 62 21 30
2017 PM-04 13 32 19 16 19 0 0 46 35 37
2017 PM-05 24 37 12 12 15 0 0 61 27 33
2017 PM-06 6 25 12 32 25 0 0 31 57 16
2014 PM 24 18 25 16 11 3 3 45 29 129
2014 PM-02 29 16 19 19 6 6 3 50 29 31
2014 PM-04 16 21 30 12 14 2 5 40 28 43
2014 PM-05 19 19 29 16 13 3 0 40 30 31

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 21 7 5 9 3 0 78 15 195
2020 PM-02 57 26 5 2 10 0 0 83 12 42
2020 PM-04 52 17 8 8 11 3 0 72 20 63
2020 PM-05 55 27 4 6 6 2 0 83 13 49
2020 PM-06 71 17 4 0 8 0 0 88 8 24
2019 PM 45 29 5 7 12 1 1 75 19 154
2019 PM-02 56 24 3 9 6 3 0 82 15 34
2019 PM-04 41 34 2 5 15 0 2 78 20 41
2019 PM-05 45 30 6 6 9 0 3 78 16 33
2019 PM-06 53 29 0 6 12 0 0 82 18 17
2018 PM 29 38 8 11 13 1 1 68 24 127
2018 PM-02 33 29 10 14 14 0 0 62 29 21
2018 PM-04 24 39 6 10 18 0 2 65 29 49
2018 PM-05 32 38 9 12 9 0 0 71 21 34
2018 PM-06 42 50 0 8 0 0 0 92 8 12
2017 PM 35 22 9 14 17 1 2 58 32 127
2017 PM-02 43 13 10 10 24 0 0 56 34 30
2017 PM-04 24 24 8 19 22 3 0 50 42 37
2017 PM-05 34 24 15 15 9 0 3 60 25 33
2017 PM-06 44 25 6 13 13 0 0 69 25 16
2014 PM 32 28 13 17 9 1 0 60 27 129
2014 PM-02 32 19 16 23 6 3 0 53 30 31
2014 PM-04 26 30 12 21 12 0 0 56 33 43
2014 PM-05 29 32 16 13 10 0 0 61 23 31

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 29 6 5 3 2 0 85 8 194
2020 PM-02 57 29 0 10 2 2 0 88 12 42
2020 PM-04 49 30 10 5 5 2 0 81 10 63
2020 PM-05 50 35 4 6 2 2 0 87 9 48
2020 PM-06 75 17 4 0 4 0 0 92 4 24
2019 PM 48 33 6 8 5 0 1 82 12 155
2019 PM-02 59 29 6 6 0 0 0 88 6 34
2019 PM-04 51 24 5 12 5 0 2 78 18 41
2019 PM-05 44 35 6 6 6 0 3 82 12 34
2019 PM-06 47 35 12 0 6 0 0 82 6 17
2018 PM 38 38 7 8 8 0 1 77 16 128
2018 PM-02 29 48 14 5 5 0 0 76 10 21
2018 PM-04 31 39 4 10 14 0 2 71 25 49
2018 PM-05 54 29 6 6 6 0 0 83 11 35
2018 PM-06 50 33 8 8 0 0 0 83 8 12
2017 PM 30 36 12 15 7 0 0 66 22 128
2017 PM-02 43 27 13 10 7 0 0 70 17 30
2017 PM-04 22 35 16 22 5 0 0 57 27 37
2017 PM-05 34 39 9 12 6 0 0 73 18 33
2017 PM-06 6 56 6 19 13 0 0 62 32 16
2014 PM 28 43 17 7 5 0 0 71 12 129
2014 PM-02 32 42 13 10 3 0 0 74 13 31
2014 PM-04 19 49 16 9 7 0 0 67 16 43
2014 PM-05 29 39 23 6 3 0 0 68 10 31

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 33 7 6 4 4 0 83 10 195
2020 PM-02 38 36 7 10 2 7 0 79 13 42
2020 PM-04 41 37 6 6 5 5 0 82 12 63
2020 PM-05 55 31 4 6 2 2 0 88 8 49
2020 PM-06 63 25 4 4 4 0 0 88 8 24
2019 PM 39 37 10 7 5 1 2 77 13 155
2019 PM-02 35 35 9 12 3 3 3 75 16 34
2019 PM-04 39 39 10 5 5 0 2 80 10 41
2019 PM-05 44 32 9 6 6 0 3 79 12 34
2019 PM-06 59 24 0 18 0 0 0 82 18 17
2018 PM 33 41 15 4 5 1 1 75 10 128
2018 PM-02 29 38 29 0 5 0 0 67 5 21
2018 PM-04 27 39 16 8 8 0 2 67 17 49
2018 PM-05 37 43 11 3 6 0 0 80 9 35
2018 PM-06 42 58 0 0 0 0 0 100 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 20 9 3 2 5 3 85 6 195
2020 PM-02 64 14 5 7 2 5 2 85 10 42
2020 PM-04 46 27 14 2 5 3 3 78 7 63
2020 PM-05 69 18 4 0 0 8 0 96 0 49
2020 PM-06 75 13 0 8 0 0 4 91 9 24
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 20 16 7 3 0 5 74 10 193
2020 PM-02 45 24 19 7 0 0 5 73 8 42
2020 PM-04 42 21 19 8 0 0 10 70 9 62
2020 PM-05 59 18 10 6 6 0 0 78 12 49
2020 PM-06 67 17 4 4 4 0 4 87 9 24
2019 PM 46 27 10 6 6 0 5 78 12 155
2019 PM-02 38 29 21 6 6 0 0 68 12 34
2019 PM-04 39 29 10 2 7 0 12 78 11 41
2019 PM-05 59 24 3 9 0 0 6 88 9 34
2019 PM-06 71 18 6 0 6 0 0 88 6 17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 25 8 7 6 1 2 79 13 193
2020 PM-02 57 29 5 7 2 0 0 86 10 42
2020 PM-04 50 24 13 6 5 0 2 75 11 62
2020 PM-05 58 25 4 6 4 2 0 85 11 48
2020 PM-06 50 21 8 8 8 0 4 74 17 24
2019 PM 48 27 7 8 7 0 3 77 16 154
2019 PM-02 56 24 3 15 3 0 0 79 18 34
2019 PM-04 46 29 12 2 7 0 2 78 10 41
2019 PM-05 59 24 3 9 3 0 3 85 12 34
2019 PM-06 35 41 12 6 6 0 0 76 12 17
2018 PM 33 35 11 10 10 0 1 69 20 129
2018 PM-02 33 38 5 10 14 0 0 71 24 21
2018 PM-04 31 39 10 6 14 0 0 69 20 49
2018 PM-05 42 22 14 17 6 0 0 64 22 36
2018 PM-06 33 42 25 0 0 0 0 75 0 12
2017 PM 30 27 19 11 10 2 2 59 22 128
2017 PM-02 33 17 23 3 20 3 0 51 24 30
2017 PM-04 38 33 11 14 3 0 3 72 17 37
2017 PM-05 30 18 24 15 6 3 3 52 23 33
2017 PM-06 19 25 31 13 13 0 0 44 25 16
2014 PM 40 29 12 8 9 1 1 71 17 129
2014 PM-02 55 26 13 6 0 0 0 81 6 31
2014 PM-04 44 35 9 5 5 0 2 81 10 43
2014 PM-05 26 19 19 13 23 0 0 45 35 31

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 19 11 4 6 3 3 78 10 193
2020 PM-02 55 21 17 5 2 0 0 76 7 42
2020 PM-04 54 21 11 3 7 2 2 78 10 61
2020 PM-05 61 16 8 2 4 6 2 84 7 49
2020 PM-06 63 8 13 4 8 0 4 74 13 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 20 8 8 5 0 2 78 14 193
2020 PM-02 67 19 0 12 2 0 0 86 14 42
2020 PM-04 56 16 18 7 2 0 2 73 8 61
2020 PM-05 59 20 2 12 4 0 2 81 17 49
2020 PM-06 50 29 4 4 8 0 4 83 13 24
2019 PM 53 25 8 4 8 1 1 79 12 154
2019 PM-02 59 26 3 3 9 0 0 85 12 34
2019 PM-04 56 24 12 2 2 0 2 83 5 41
2019 PM-05 62 18 9 3 6 0 3 82 9 34
2018 PM 35 35 11 7 12 0 0 70 19 128
2018 PM-02 33 38 14 5 10 0 0 71 14 21
2018 PM-04 33 37 10 8 12 0 0 69 20 49
2018 PM-05 43 29 11 6 11 0 0 71 17 35
2018 PM-06 25 58 8 8 0 0 0 83 8 12
2017 PM 32 26 12 16 13 1 1 59 29 128
2017 PM-02 33 33 7 7 20 0 0 66 27 30
2017 PM-04 40 19 11 19 8 0 3 61 28 37
2017 PM-05 34 18 15 18 12 3 0 53 31 33
2017 PM-06 19 25 25 25 6 0 0 44 31 16
2014 PM 36 32 9 12 10 1 0 68 23 129
2014 PM-02 48 23 16 10 3 0 0 71 13 31
2014 PM-04 33 51 2 2 12 0 0 84 14 43
2014 PM-05 26 13 16 29 16 0 0 39 45 31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 44 56 195
2020 PM-02 52 48 42
2020 PM-04 44 56 63
2020 PM-05 47 53 49
2020 PM-06 21 79 24

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 16 7 2 1 2 7 89 3 194
2020 PM-02 57 14 17 5 0 0 7 77 5 42
2020 PM-04 65 19 8 0 2 2 5 90 2 63
2020 PM-05 65 21 0 4 0 4 6 95 5 48
2020 PM-06 83 8 0 0 4 0 4 96 4 24

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 65 19 6 4 5 0 1 85 9 195
2020 PM-02 69 19 5 2 5 0 0 88 7 42
2020 PM-04 67 22 2 3 6 0 0 89 10 63
2020 PM-05 67 18 8 6 0 0 0 86 6 49
2020 PM-06 63 17 8 0 8 0 4 83 9 24
2019 PM 52 23 11 4 9 0 1 76 13 155
2019 PM-02 56 24 9 3 9 0 0 79 12 34
2019 PM-04 54 22 10 2 10 0 2 78 13 41
2019 PM-05 71 15 6 0 6 0 3 88 6 34
2019 PM-06 41 29 24 0 6 0 0 71 6 17
2018 PM 43 26 16 8 8 0 0 69 16 129
2018 PM-02 33 38 10 19 0 0 0 71 19 21
2018 PM-04 41 29 18 6 6 0 0 69 12 49
2018 PM-05 53 17 14 3 14 0 0 69 17 36
2018 PM-06 58 25 8 8 0 0 0 83 8 12
2017 PM 37 22 18 9 12 1 1 60 21 128
2017 PM-02 36 23 20 3 17 0 0 60 20 30
2017 PM-04 43 22 11 14 8 0 3 67 22 37
2017 PM-05 40 21 15 12 9 3 0 63 21 33
2017 PM-06 25 19 25 6 25 0 0 44 31 16
2014 PM 38 27 16 8 11 1 0 66 19 129
2014 PM-02 42 35 16 3 3 0 0 77 6 31
2014 PM-04 35 39 9 9 7 0 0 74 16 43
2014 PM-05 26 10 26 13 26 0 0 35 39 31
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 20 12 5 7 10 0 73 13 194
2020 PM-02 55 19 12 5 7 2 0 76 12 42
2020 PM-04 45 15 10 8 8 15 0 70 19 62
2020 PM-05 37 27 16 4 4 12 0 72 9 49
2020 PM-06 63 17 8 0 8 4 0 83 9 24
2019 PM 27 36 15 6 11 3 1 66 18 154
2019 PM-02 32 35 12 9 9 3 0 70 18 34
2019 PM-04 32 29 17 7 10 2 2 64 18 41
2019 PM-05 26 35 12 6 12 6 3 68 19 34
2019 PM-06 29 41 12 12 6 0 0 71 18 17
2018 PM 26 36 12 12 11 2 0 63 24 129
2018 PM-02 29 48 5 10 10 0 0 76 19 21
2018 PM-04 31 27 10 18 12 2 0 58 31 49
2018 PM-05 28 28 22 8 11 3 0 57 20 36
2018 PM-06 17 75 0 8 0 0 0 92 8 12
2017 PM 14 32 16 15 19 2 2 48 35 128
2017 PM-02 27 23 23 10 14 0 3 52 24 30
2017 PM-04 11 30 16 11 30 3 0 42 42 37
2017 PM-05 6 43 15 21 12 3 0 50 34 33
2017 PM-06 6 32 12 25 25 0 0 38 50 16
2014 PM 15 29 22 12 19 3 0 46 31 129
2014 PM-02 29 36 10 6 16 3 0 67 23 31
2014 PM-04 2 26 23 16 30 2 0 29 48 43
2014 PM-05 6 29 32 13 13 6 0 38 28 31

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 28 15 8 7 5 0 68 16 195
2020 PM-02 45 31 12 5 7 0 0 76 12 42
2020 PM-04 41 19 14 10 8 8 0 66 19 63
2020 PM-05 29 31 18 12 6 4 0 62 19 49
2020 PM-06 38 38 17 0 4 4 0 78 4 24
2019 PM 25 31 16 13 12 1 1 58 25 154
2019 PM-02 29 21 21 12 12 6 0 53 25 34
2019 PM-04 24 34 15 12 12 0 2 60 25 41
2019 PM-05 24 29 15 18 12 0 3 55 30 34
2019 PM-06 24 41 12 18 6 0 0 65 24 17
2018 PM 23 33 16 15 13 1 0 56 28 129
2018 PM-02 33 33 14 10 10 0 0 67 19 21
2018 PM-04 27 31 2 24 16 0 0 57 41 49
2018 PM-05 19 25 33 8 14 0 0 44 22 36
2018 PM-06 17 67 17 0 0 0 0 83 0 12
2017 PM 15 26 16 19 23 1 2 42 42 128
2017 PM-02 30 30 7 13 14 3 3 64 29 30
2017 PM-04 11 16 22 16 35 0 0 27 51 37
2017 PM-05 9 30 21 21 18 0 0 40 39 33
2017 PM-06 6 25 6 31 32 0 0 32 63 16
2014 PM 11 23 22 19 22 3 0 34 42 129
2014 PM-02 29 16 19 10 19 6 0 48 31 31
2014 PM-04 2 21 16 28 30 2 0 24 60 43
2014 PM-05 0 13 39 23 23 3 0 13 47 31

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 25 18 12 9 6 0 59 22 194
2020 PM-02 36 31 17 12 5 0 0 67 17 42
2020 PM-04 32 27 11 13 8 10 0 65 23 63
2020 PM-05 23 23 21 17 13 4 0 48 30 48
2020 PM-06 38 17 29 4 4 8 0 59 9 24
2019 PM 15 33 19 17 10 5 1 51 29 153
2019 PM-02 18 24 18 12 15 12 0 48 31 33
2019 PM-04 12 39 22 12 10 2 2 54 23 41
2019 PM-05 15 24 21 26 12 0 3 39 39 34
2019 PM-06 12 47 12 24 6 0 0 59 29 17
2018 PM 16 30 20 20 12 2 0 47 32 128
2018 PM-02 19 38 24 14 5 0 0 57 19 21
2018 PM-04 20 27 8 24 16 4 0 49 43 49
2018 PM-05 11 34 29 17 9 0 0 46 26 35
2018 PM-06 17 25 33 25 0 0 0 42 25 12
2017 PM 11 23 20 20 20 3 2 36 43 128
2017 PM-02 27 27 17 7 14 7 3 59 22 30
2017 PM-04 5 22 16 30 24 3 0 28 56 37
2017 PM-05 3 30 30 15 18 3 0 35 34 33
2017 PM-06 6 13 24 19 38 0 0 19 57 16
2014 PM 6 20 30 21 21 2 0 27 43 129
2014 PM-02 10 26 26 16 19 3 0 37 37 31
2014 PM-04 5 14 30 30 21 0 0 19 51 43
2014 PM-05 0 13 39 23 23 3 0 13 47 31

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 30 16 12 9 3 0 61 22 195
2020 PM-02 33 31 17 10 7 2 0 66 17 42
2020 PM-04 30 35 11 11 8 5 0 68 20 63
2020 PM-05 20 24 22 18 12 2 0 46 31 49
2020 PM-06 42 33 13 4 4 4 0 78 9 24
2019 PM 16 32 24 15 10 1 1 50 26 153
2019 PM-02 24 30 15 15 12 3 0 56 28 33
2019 PM-04 5 41 32 10 7 2 2 49 18 41
2019 PM-05 18 24 24 21 12 0 3 42 33 34
2019 PM-06 24 29 18 24 6 0 0 53 29 17
2018 PM 14 27 19 21 17 2 0 42 39 129
2018 PM-02 24 29 24 10 14 0 0 52 24 21
2018 PM-04 18 18 18 22 20 2 0 38 44 49
2018 PM-05 8 25 17 31 17 3 0 34 49 36
2018 PM-06 8 67 17 8 0 0 0 75 8 12
2017 PM 12 26 21 22 16 2 1 39 40 127
2017 PM-02 23 27 27 7 14 0 3 52 21 30
2017 PM-04 8 27 16 19 27 3 0 36 47 37
2017 PM-05 3 25 28 25 15 3 0 29 42 32
2017 PM-06 6 31 12 50 0 0 0 37 50 16
2014 PM 8 24 18 28 20 2 0 33 49 129
2014 PM-02 6 29 19 26 16 3 0 37 43 31
2014 PM-04 5 23 11 28 28 5 0 29 59 43
2014 PM-05 3 19 29 29 19 0 0 23 48 31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 65 22 7 2 1 4 1 91 2 195
2020 PM-02 67 24 0 5 0 5 0 95 5 42
2020 PM-04 67 17 10 2 2 2 2 87 3 63
2020 PM-05 63 29 2 0 0 6 0 98 0 49
2020 PM-06 54 25 17 0 0 4 0 83 0 24
2019 PM 60 23 8 1 2 3 3 88 3 155
2019 PM-02 62 24 12 3 0 0 0 85 3 34
2019 PM-04 54 27 7 0 2 5 5 89 3 41
2019 PM-05 59 18 9 0 6 3 6 84 6 34
2019 PM-06 76 6 18 0 0 0 0 82 0 17
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 37 14 11 3 3 1 71 14 195
2020 PM-02 36 45 7 10 0 2 0 83 10 42
2020 PM-04 40 29 17 10 2 3 0 70 11 63
2020 PM-05 24 37 16 16 4 2 0 63 21 49
2020 PM-06 33 33 13 17 4 0 0 67 21 24
2019 PM 21 51 16 9 1 0 1 73 11 154
2019 PM-02 32 50 9 9 0 0 0 82 9 34
2019 PM-04 15 61 17 5 0 0 2 78 5 41
2019 PM-05 18 41 24 12 3 0 3 61 15 34
2019 PM-06 18 47 24 12 0 0 0 65 12 17
2018 PM 20 38 24 9 7 2 0 59 17 128
2018 PM-02 30 35 25 0 10 0 0 65 10 20
2018 PM-04 16 39 22 12 8 2 0 56 21 49
2018 PM-05 19 42 22 14 3 0 0 61 17 36
2018 PM-06 25 42 33 0 0 0 0 67 0 12
2017 PM 18 37 26 12 5 2 1 57 17 128
2017 PM-02 23 23 30 10 7 3 3 50 18 30
2017 PM-04 16 24 35 16 5 3 0 42 22 37
2017 PM-05 15 52 18 12 3 0 0 67 15 33
2017 PM-06 13 56 19 13 0 0 0 68 13 16
2014 PM 14 37 24 13 11 0 1 52 24 129
2014 PM-02 16 39 23 16 6 0 0 55 22 31
2014 PM-04 14 30 28 12 16 0 0 44 28 43
2014 PM-05 6 35 32 13 10 0 3 43 23 31

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 38 19 14 7 2 1 59 21 192
2020 PM-02 24 38 17 14 5 2 0 63 20 42
2020 PM-04 24 31 21 16 6 2 0 56 23 62
2020 PM-05 13 46 15 15 8 4 0 61 24 48
2020 PM-06 21 33 29 13 4 0 0 54 17 24
2019 PM 14 36 19 19 8 2 1 52 28 154
2019 PM-02 21 32 21 18 3 6 0 56 22 34
2019 PM-04 10 41 20 20 5 2 2 54 26 41
2019 PM-05 15 35 18 15 15 0 3 52 30 34
2019 PM-06 12 35 18 24 12 0 0 47 35 17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 34 11 7 6 2 3 75 13 194
2020 PM-02 43 33 12 5 0 5 2 82 5 42
2020 PM-04 37 29 13 10 5 2 5 71 16 62
2020 PM-05 35 41 12 6 4 2 0 77 10 49
2020 PM-06 46 38 4 4 8 0 0 83 13 24
2019 PM 33 36 14 5 9 3 1 72 14 151
2019 PM-02 36 30 12 6 6 9 0 73 13 33
2019 PM-04 28 38 13 8 10 3 3 68 18 40
2019 PM-05 33 33 18 0 12 0 3 69 13 33
2018 PM 29 38 16 7 6 2 2 70 14 128
2018 PM-02 30 40 20 0 5 5 0 74 5 20
2018 PM-04 27 39 14 10 6 4 0 68 17 49
2018 PM-05 28 33 22 8 6 0 3 63 14 36
2018 PM-06 33 58 8 0 0 0 0 92 0 12
2017 PM 33 38 11 10 7 1 0 71 17 127
2017 PM-02 27 40 17 6 7 3 0 69 13 30
2017 PM-04 33 22 14 17 14 0 0 55 31 36
2017 PM-05 30 45 9 12 3 0 0 76 15 33
2017 PM-06 44 50 6 0 0 0 0 94 0 16
2014 PM 24 43 10 12 5 2 3 71 18 128
2014 PM-02 26 35 13 16 3 6 0 66 21 31
2014 PM-04 14 50 12 12 7 0 5 68 20 42
2014 PM-05 19 42 13 13 6 0 6 66 21 31

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 33 20 4 5 4 0 71 9 194
2020 PM-02 49 32 10 2 2 5 0 85 5 41
2020 PM-04 35 30 22 5 5 3 0 67 10 63
2020 PM-05 27 43 22 6 2 0 0 69 8 49
2020 PM-06 46 29 17 0 8 0 0 75 8 24
2019 PM 31 36 18 7 6 1 1 69 13 152
2019 PM-02 44 32 15 6 0 3 0 79 6 34
2019 PM-04 20 43 23 5 8 0 3 64 13 40
2019 PM-05 33 33 18 0 12 0 3 69 13 33
2018 PM 19 41 23 5 10 2 0 61 15 128
2018 PM-02 14 48 24 5 10 0 0 62 14 21
2018 PM-04 21 38 23 4 13 2 0 60 17 48
2018 PM-05 19 44 19 6 11 0 0 64 17 36
2018 PM-06 25 50 25 0 0 0 0 75 0 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 22 19 11 11 11 1 54 25 193
2020 PM-02 36 24 14 5 7 14 0 69 14 42
2020 PM-04 23 19 24 11 10 11 2 48 24 62
2020 PM-05 17 27 17 19 13 8 0 48 34 48
2020 PM-06 38 17 13 8 8 13 4 65 20 24
2019 PM 21 21 18 13 19 5 5 45 35 155
2019 PM-02 24 24 24 6 15 6 3 52 23 34
2019 PM-04 22 24 20 10 17 5 2 50 29 41
2019 PM-05 26 12 18 18 21 3 3 41 41 34
2019 PM-06 24 18 12 24 12 0 12 47 40 17
2018 PM 19 17 16 15 25 8 1 39 43 129
2018 PM-02 29 24 10 5 24 10 0 58 32 21
2018 PM-04 18 10 12 16 37 4 2 30 57 49
2018 PM-05 11 19 22 19 14 14 0 35 39 36
2018 PM-06 33 25 25 8 8 0 0 58 17 12
2017 PM 14 19 18 13 30 5 2 35 46 128
2017 PM-02 20 17 27 3 30 3 0 38 35 30
2017 PM-04 19 13 11 16 32 3 5 35 53 37
2017 PM-05 6 15 21 21 30 6 0 23 55 33
2017 PM-06 13 37 12 6 32 0 0 50 38 16
2014 PM 10 23 16 16 27 7 2 36 47 128
2014 PM-02 10 23 13 19 16 16 3 40 44 31
2014 PM-04 2 21 18 16 37 5 0 24 56 43
2014 PM-05 13 19 13 16 32 3 3 34 52 31

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 31 16 13 6 4 1 64 19 195
2020 PM-02 38 36 12 12 2 0 0 74 14 42
2020 PM-04 27 35 13 17 5 3 0 64 23 63
2020 PM-05 31 24 16 10 8 8 2 61 20 49
2020 PM-06 38 33 25 0 4 0 0 71 4 24
2019 PM 24 38 18 6 9 3 2 65 16 155
2019 PM-02 26 41 21 6 6 0 0 68 12 34
2019 PM-04 24 41 15 5 10 2 2 69 15 41
2019 PM-05 24 38 21 6 6 3 3 66 13 34
2019 PM-06 29 41 12 12 6 0 0 71 18 17
2018 PM 19 38 14 12 15 2 1 58 27 129
2018 PM-02 14 43 10 10 24 0 0 57 33 21
2018 PM-04 22 33 12 10 18 4 0 57 30 49
2018 PM-05 14 42 22 17 6 0 0 56 22 36
2018 PM-06 33 42 8 8 0 0 8 82 9 12
2017 PM 26 33 11 12 15 2 0 61 28 128
2017 PM-02 30 27 13 10 17 3 0 58 28 30
2017 PM-04 27 30 5 16 19 3 0 58 36 37
2017 PM-05 24 34 15 15 12 0 0 58 27 33
2017 PM-06 31 38 19 6 6 0 0 69 13 16
2014 PM 19 26 22 15 12 5 1 48 29 129
2014 PM-02 19 32 19 16 6 6 0 55 24 31
2014 PM-04 14 23 21 19 21 2 0 38 41 43
2014 PM-05 19 19 35 10 10 3 3 41 21 31

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 29 17 13 12 2 1 57 26 195
2020 PM-02 31 26 14 19 7 2 0 59 27 42
2020 PM-04 27 30 19 13 10 2 0 58 23 63
2020 PM-05 20 31 16 14 16 2 0 52 31 49
2020 PM-06 42 29 13 4 8 0 4 74 13 24
2019 PM 26 30 14 12 14 3 1 59 27 154
2019 PM-02 29 24 21 9 15 3 0 55 24 34
2019 PM-04 22 39 12 7 17 0 2 63 25 41
2019 PM-05 29 24 9 18 15 3 3 56 34 34
2019 PM-06 24 35 18 18 6 0 0 59 24 17
2018 PM 22 28 13 15 19 2 1 52 35 128
2018 PM-02 29 24 5 19 24 0 0 52 43 21
2018 PM-04 19 25 19 13 23 2 0 45 36 48
2018 PM-05 25 36 14 11 11 3 0 63 23 36
2018 PM-06 25 25 17 25 0 0 8 55 27 12
2017 PM 17 25 17 15 24 1 1 43 40 128
2017 PM-02 30 13 20 7 27 3 0 45 35 30
2017 PM-04 16 33 8 11 32 0 0 49 43 37
2017 PM-05 9 37 18 21 12 0 3 47 34 33
2017 PM-06 18 6 37 25 13 0 0 25 38 16
2014 PM 15 15 21 15 31 2 2 31 48 129
2014 PM-02 32 3 19 13 29 3 0 37 43 31
2014 PM-04 7 16 28 14 33 2 0 24 48 43
2014 PM-05 10 23 13 16 35 0 3 33 53 31

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 26 14 6 2 1 6 77 8 195
2020 PM-02 50 21 14 2 2 2 7 79 5 42
2020 PM-04 44 29 13 5 3 0 6 78 8 63
2020 PM-05 47 24 6 12 2 2 6 78 16 49
2020 PM-06 42 33 21 4 0 0 0 75 4 24
2019 PM 53 24 10 4 6 0 3 79 10 154
2019 PM-02 61 15 6 9 9 0 0 76 18 33
2019 PM-04 41 32 12 7 5 0 2 75 13 41
2019 PM-05 44 26 18 0 6 0 6 75 6 34
2019 PM-06 59 29 6 0 6 0 0 88 6 17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 24 10 6 4 2 4 78 11 195
2020 PM-02 55 17 17 5 0 5 2 77 5 42
2020 PM-04 46 27 8 8 6 0 5 77 15 63
2020 PM-05 49 22 10 8 2 2 6 78 11 49
2020 PM-06 63 29 4 0 4 0 0 92 4 24
2019 PM 49 20 14 3 6 1 5 74 10 154
2019 PM-02 52 18 18 0 9 3 0 72 9 33
2019 PM-04 56 20 15 5 2 0 2 78 8 41
2019 PM-05 47 21 12 3 6 0 12 77 10 34
2019 PM-06 65 18 6 0 6 0 6 88 6 17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 73 10 6 2 3 3 4 89 4 194
2020 PM-02 79 10 2 5 2 2 0 90 7 42
2020 PM-04 69 11 10 2 2 2 5 86 3 62
2020 PM-05 76 8 4 0 0 4 8 95 0 49
2020 PM-06 79 8 4 0 4 4 0 91 4 24
2019 PM 72 9 4 3 5 3 6 88 8 155
2019 PM-02 65 15 9 3 6 3 0 82 9 34
2019 PM-04 76 2 5 2 2 5 7 89 6 41
2019 PM-05 74 6 3 0 6 0 12 90 7 34
2019 PM-06 82 12 0 0 6 0 0 94 6 17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 77 7 2 1 2 3 8 95 3 195
2020 PM-02 88 5 5 0 0 2 0 95 0 42
2020 PM-04 70 11 0 3 3 0 13 93 7 63
2020 PM-05 82 4 0 0 0 4 10 100 0 49
2020 PM-06 83 8 0 0 4 4 0 96 4 24
2019 PM 76 5 4 1 3 0 11 91 4 155
2019 PM-02 76 12 6 0 3 0 3 91 3 34
2019 PM-04 68 5 7 0 2 0 17 88 3 41
2019 PM-05 79 3 0 0 6 0 12 93 7 34
2019 PM-06 88 6 0 6 0 0 0 94 6 17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 26 39 11 13 6 4 1 69 20 195
2020 PM-02 29 43 10 14 2 2 0 73 17 42
2020 PM-04 22 43 10 14 5 5 2 69 20 63
2020 PM-05 20 43 10 16 6 4 0 66 23 49
2020 PM-06 46 29 13 8 0 4 0 78 9 24
2019 PM 23 41 19 9 6 1 1 66 15 155
2019 PM-02 21 29 26 15 6 3 0 52 21 34
2019 PM-04 20 41 22 10 5 0 2 63 15 41
2019 PM-05 24 47 12 6 9 0 3 73 15 34
2019 PM-06 24 59 6 12 0 0 0 82 12 17
2018 PM 20 34 26 10 9 2 0 55 19 128
2018 PM-02 19 29 29 10 14 0 0 48 24 21
2018 PM-04 23 33 25 6 10 2 0 57 17 48
2018 PM-05 14 39 28 8 8 3 0 54 17 36
2018 PM-06 33 33 33 0 0 0 0 67 0 12
2017 PM 19 34 24 10 12 2 1 54 22 128
2017 PM-02 27 27 30 4 10 3 0 55 14 30
2017 PM-04 16 30 19 16 16 0 3 47 33 37
2017 PM-05 15 34 30 9 9 3 0 50 19 33
2017 PM-06 12 56 13 13 6 0 0 68 19 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 34 11 5 3 4 1 80 8 194
2020 PM-02 45 38 10 5 2 0 0 83 7 42
2020 PM-04 40 35 10 6 5 3 0 78 12 62
2020 PM-05 43 35 14 0 2 6 0 83 2 49
2020 PM-06 50 29 17 4 0 0 0 79 4 24
2019 PM 33 40 17 4 5 0 1 74 9 154
2019 PM-02 35 32 21 6 6 0 0 68 12 34
2019 PM-04 25 45 18 5 5 0 3 72 10 40
2019 PM-05 32 44 15 3 3 0 3 79 6 34
2019 PM-06 53 29 12 0 6 0 0 82 6 17
2018 PM 25 49 10 5 7 5 0 77 12 129
2018 PM-02 19 48 14 0 14 5 0 70 15 21
2018 PM-04 27 45 10 4 8 6 0 76 13 49
2018 PM-05 25 56 8 6 3 3 0 83 9 36
2018 PM-06 42 50 8 0 0 0 0 92 0 12
2017 PM 28 39 20 5 5 3 0 69 11 127
2017 PM-02 30 36 20 0 10 3 0 69 10 30
2017 PM-04 30 24 27 11 8 0 0 54 19 37
2017 PM-05 22 50 18 3 0 6 0 77 3 32
2017 PM-06 38 50 6 0 6 0 0 87 6 16
2014 PM 27 37 17 9 7 2 1 66 16 129
2014 PM-02 39 32 6 13 3 6 0 76 17 31
2014 PM-04 21 40 19 9 9 2 0 62 19 43
2014 PM-05 13 42 26 6 10 0 3 57 17 31

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 47 26 13 5 4 5 1 78 9 194
2020 PM-02 50 29 10 0 7 5 0 83 8 42
2020 PM-04 48 24 11 6 5 6 0 76 12 63
2020 PM-05 44 23 23 4 0 4 2 71 4 48
2020 PM-06 50 29 8 13 0 0 0 79 13 24
2019 PM 38 30 22 3 5 2 1 70 8 152
2019 PM-02 36 24 33 0 6 0 0 61 6 33
2019 PM-04 39 27 20 2 7 2 2 69 10 41
2019 PM-05 33 36 21 6 3 0 0 70 9 33
2019 PM-06 59 24 6 6 0 6 0 88 6 17
2018 PM 29 41 15 5 5 5 0 74 11 128
2018 PM-02 19 43 10 10 14 5 0 65 25 21
2018 PM-04 31 41 12 6 4 6 0 76 11 49
2018 PM-05 31 42 19 3 3 3 0 74 6 36
2018 PM-06 42 50 8 0 0 0 0 92 0 12
2017 PM 27 28 26 9 7 3 0 57 16 128
2017 PM-02 30 23 27 10 10 0 0 53 20 30
2017 PM-04 27 30 19 11 11 3 0 58 22 37
2017 PM-05 34 15 30 12 3 6 0 52 16 33
2017 PM-06 25 50 19 0 6 0 0 75 6 16
2014 PM 32 32 18 3 4 8 4 72 8 129
2014 PM-02 45 26 19 0 0 6 3 79 0 31
2014 PM-04 19 37 16 7 5 9 7 67 14 43
2014 PM-05 26 32 19 0 10 10 3 67 11 31

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 28 16 2 4 4 1 77 6 195
2020 PM-02 50 31 10 2 5 2 0 83 7 42
2020 PM-04 43 29 13 3 6 5 2 76 10 63
2020 PM-05 43 22 24 2 2 4 2 70 4 49
2020 PM-06 42 33 25 0 0 0 0 75 0 24

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 27 8 5 4 3 3 82 9 195
2020 PM-02 55 29 5 5 2 5 0 88 8 42
2020 PM-04 43 32 8 5 6 2 5 80 12 63
2020 PM-05 49 27 8 8 0 6 2 82 9 49
2020 PM-06 71 17 4 4 4 0 0 88 8 24

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 27 7 5 3 1 0 85 8 195
2020 PM-02 62 26 2 7 2 0 0 88 10 42
2020 PM-04 52 30 6 6 3 2 0 84 10 63
2020 PM-05 57 24 12 4 2 0 0 82 6 49
2020 PM-06 71 21 4 0 4 0 0 92 4 24
2019 PM 46 31 10 5 6 0 1 78 11 155
2019 PM-02 56 18 15 9 3 0 0 74 12 34
2019 PM-04 44 32 12 2 7 0 2 78 10 41
2019 PM-05 44 32 6 6 9 0 3 79 15 34
2019 PM-06 53 41 0 0 6 0 0 94 6 17
2018 PM 34 47 7 5 7 0 0 80 13 128
2018 PM-02 29 48 5 5 14 0 0 76 19 21
2018 PM-04 33 45 8 6 8 0 0 78 14 49
2018 PM-05 40 49 3 3 6 0 0 89 9 35
2018 PM-06 33 58 8 0 0 0 0 92 0 12
2017 PM 31 40 14 5 10 0 0 70 15 126
2017 PM-02 37 36 13 7 7 0 0 73 14 30
2017 PM-04 30 33 16 8 13 0 0 62 22 37
2017 PM-05 26 51 16 0 6 0 0 77 6 31
2017 PM-06 18 63 6 6 6 0 0 81 13 16
2014 PM 29 37 15 9 8 0 1 67 17 129
2014 PM-02 48 35 10 0 6 0 0 84 6 31
2014 PM-04 21 30 21 21 7 0 0 51 28 43
2014 PM-05 16 45 16 6 13 0 3 63 20 31

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 28 15 5 6 2 0 74 11 193
2020 PM-02 55 26 5 5 7 2 0 83 12 42
2020 PM-04 40 30 13 8 8 2 0 71 16 63
2020 PM-05 44 23 25 6 2 0 0 67 8 48
2020 PM-06 57 30 9 0 4 0 0 87 4 23
2019 PM 33 31 14 10 10 0 2 65 21 153
2019 PM-02 44 18 21 6 12 0 0 62 18 34
2019 PM-04 24 46 10 7 10 0 2 73 18 41
2019 PM-05 28 25 13 19 9 0 6 57 30 32
2019 PM-06 47 35 12 0 6 0 0 82 6 17
2018 PM 21 35 17 16 12 0 0 56 27 129
2018 PM-02 14 33 5 29 19 0 0 48 48 21
2018 PM-04 22 29 12 22 14 0 0 51 37 49
2018 PM-05 22 47 19 8 3 0 0 69 11 36
2018 PM-06 25 42 33 0 0 0 0 67 0 12
2017 PM 17 29 24 14 15 1 0 46 30 125
2017 PM-02 34 27 17 3 18 0 0 62 21 29
2017 PM-04 11 27 22 19 22 0 0 38 41 37
2017 PM-05 10 36 32 13 6 3 0 47 20 31
2017 PM-06 12 38 19 19 13 0 0 50 32 16
2014 PM 10 27 29 14 17 2 1 38 32 129
2014 PM-02 13 35 29 6 13 3 0 50 20 31
2014 PM-04 2 19 39 19 21 0 0 21 40 43
2014 PM-05 6 23 29 23 16 0 3 30 40 31

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 35 11 5 6 1 0 78 11 194
2020 PM-02 55 29 5 5 7 0 0 83 12 42
2020 PM-04 35 40 10 8 6 2 0 76 15 63
2020 PM-05 43 31 18 4 4 0 0 73 8 49
2020 PM-06 57 30 9 0 4 0 0 87 4 23
2019 PM 35 32 15 6 10 0 2 68 17 154
2019 PM-02 38 32 15 3 12 0 0 71 15 34
2019 PM-04 32 39 12 5 10 0 2 73 15 41
2019 PM-05 29 29 15 9 12 0 6 63 22 34
2019 PM-06 47 29 18 0 6 0 0 76 6 17
2018 PM 21 38 21 9 12 0 0 59 20 129
2018 PM-02 14 38 10 19 19 0 0 52 38 21
2018 PM-04 20 31 29 8 12 0 0 51 20 49
2018 PM-05 25 42 19 8 6 0 0 67 14 36
2018 PM-06 25 67 8 0 0 0 0 92 0 12
2017 PM 17 27 22 18 14 0 1 45 33 126
2017 PM-02 34 34 7 10 14 0 0 69 24 29
2017 PM-04 13 24 16 30 16 0 0 38 46 37
2017 PM-05 9 25 38 16 9 0 3 36 25 32
2017 PM-06 12 38 19 19 13 0 0 50 32 16
2014 PM 10 30 26 16 16 2 1 41 32 129
2014 PM-02 13 35 19 19 13 0 0 48 32 31
2014 PM-04 2 28 30 19 19 2 0 31 38 43
2014 PM-05 6 23 32 16 19 0 3 30 37 31

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 22 16 9 8 5 0 65 18 195
2020 PM-02 48 17 17 5 10 5 0 68 15 42
2020 PM-04 37 19 16 13 11 5 0 58 25 63
2020 PM-05 31 29 18 14 4 4 0 62 19 49
2020 PM-06 54 29 4 0 8 4 0 87 9 24
2019 PM 28 26 25 6 12 1 1 56 19 155
2019 PM-02 24 12 41 9 12 3 0 36 21 34
2019 PM-04 24 37 22 2 12 0 2 63 15 41
2019 PM-05 35 26 18 6 9 3 3 66 16 34
2019 PM-06 29 35 18 12 6 0 0 65 18 17
2018 PM 21 27 19 19 12 2 0 49 31 129
2018 PM-02 19 19 10 33 19 0 0 38 52 21
2018 PM-04 22 22 27 14 12 2 0 46 27 49
2018 PM-05 25 31 19 17 8 0 0 56 25 36
2018 PM-06 17 50 8 17 0 8 0 73 18 12
2017 PM 17 22 15 20 20 5 1 42 43 127
2017 PM-02 23 27 10 16 17 7 0 53 35 30
2017 PM-04 13 19 19 22 27 0 0 32 49 37
2017 PM-05 19 28 9 16 13 13 3 56 34 32
2017 PM-06 6 25 19 32 19 0 0 31 50 16
2014 PM 11 21 20 19 22 6 1 34 44 129
2014 PM-02 10 32 13 16 16 13 0 48 37 31
2014 PM-04 7 23 19 26 23 2 0 31 50 43
2014 PM-05 13 10 19 19 29 6 3 25 54 31
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PM 29 37 34 195
2020 PM-02 29 36 36 42
2020 PM-04 33 32 35 63
2020 PM-05 27 47 27 49
2020 PM-06 21 46 33 24
2019 PM 34 30 35 155
2019 PM-02 50 21 29 34
2019 PM-04 27 32 41 41
2019 PM-05 15 38 47 34
2019 PM-06 47 29 24 17
2018 PM 28 29 43 129
2018 PM-02 43 19 38 21
2018 PM-04 24 24 51 49
2018 PM-05 28 36 36 36
2018 PM-06 8 50 42 12
2017 PM 44 21 35 127
2017 PM-02 47 17 37 30
2017 PM-04 39 25 36 36
2017 PM-05 40 27 33 33
2017 PM-06 69 18 13 16
2014 PM 44 17 39 127
2014 PM-02 39 23 39 31
2014 PM-04 39 9 51 43
2014 PM-05 48 16 35 31

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PM 14 25 50 0 2 9 56
2020 PM-02 0 33 50 0 0 17 12
2020 PM-04 10 33 52 0 0 5 21
2020 PM-05 31 8 54 0 8 0 13
2019 PM 11 28 51 2 6 2 53
2019 PM-02 0 41 41 0 18 0 17
2019 PM-04 18 18 64 0 0 0 11
2018 PM 19 22 44 3 0 11 36
2018 PM-04 17 33 42 0 0 8 12
2018 PM-05 40 10 50 0 0 0 10
2017 PM 14 25 45 5 0 11 56
2017 PM-02 14 36 35 7 0 7 14
2017 PM-04 21 14 50 0 0 14 14
2017 PM-05 15 38 23 15 0 8 13
2017 PM-06 9 18 64 0 0 9 11
2014 PM 20 16 50 9 9999 5 56
2014 PM-02 25 25 33 17 9999 0 12
2014 PM-04 6 12 65 12 9999 6 17
2014 PM-05 33 20 40 7 9999 0 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 11 89 195
2020 PM-04 13 87 63
2020 PM-05 16 84 49
2019 PM 14 86 155
2019 PM-04 12 88 41
2019 PM-05 15 85 34
2018 PM 17 83 129
2018 PM-02 29 71 21
2018 PM-04 16 84 49
2018 PM-05 17 83 36

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 41 59 22
2019 PM 38 62 21
2018 PM 59 41 22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 68 32 22

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 22
2019 PM 0 100 21
2018 PM 0 100 22

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 21
2018 PM 0 100 22

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 22

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 22
2019 PM 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 32 68 22
2019 PM 52 48 21
2018 PM 36 64 22

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 45 55 22
2019 PM 67 33 21
2018 PM 64 36 22

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 50 50 22
2019 PM 71 29 21
2018 PM 59 41 22

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 55 45 22
2019 PM 52 48 21
2018 PM 50 50 22

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 32 68 22
2019 PM 48 52 21
2018 PM 41 59 22

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 64 36 22
2019 PM 71 29 21
2018 PM 41 59 22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 36 64 22
2019 PM 48 52 21

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 22
2018 PM 0 100 22

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 29 71 21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 68 32 22
2019 PM 67 33 21
2018 PM 64 36 22

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 22
2019 PM 29 71 21

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 50 50 22

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 55 45 22
2019 PM 65 35 20
2018 PM 77 23 22

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 27 73 22
2019 PM 50 50 20
2018 PM 36 64 22

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 25 75 20

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 23 77 22
2019 PM 35 65 20

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 25 75 20

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 22

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 32 68 22

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 36 64 22

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 23 77 22

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 23 77 22

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 23 77 22

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 55 45 22

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 50 50 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 22 16 18 4 7 26 8 57 16 194
2020 PM-02 26 17 21 5 2 24 5 60 10 42
2020 PM-04 18 13 18 5 8 29 10 50 21 62
2020 PM-05 20 16 20 2 10 22 8 53 18 49
2020 PM-06 29 25 8 4 4 25 4 76 12 24
2019 PM 17 16 24 8 9 16 10 44 23 154
2019 PM-02 18 9 38 3 6 21 6 36 12 34
2019 PM-04 15 15 20 3 10 25 13 48 20 40
2019 PM-05 12 9 29 18 9 9 15 27 35 34
2019 PM-06 29 24 18 12 6 6 6 60 20 17
2018 PM 14 15 23 8 11 23 6 41 26 128
2018 PM-02 15 15 15 10 20 15 10 40 40 20
2018 PM-04 10 12 27 6 14 24 6 32 29 49
2018 PM-05 14 14 28 8 6 31 0 40 20 36
2018 PM-06 33 33 8 0 0 17 8 89 0 12
2017 PM 8 16 22 9 21 21 4 31 40 128
2017 PM-02 3 17 13 7 30 27 3 28 53 30
2017 PM-04 11 5 27 8 19 19 11 23 39 37
2017 PM-05 6 18 24 6 15 30 0 35 31 33
2017 PM-06 6 37 13 19 19 6 0 46 40 16
2014 PM 9 12 27 10 18 19 5 27 37 129
2014 PM-02 16 10 29 6 6 29 3 38 19 31
2014 PM-04 2 12 23 19 26 16 2 17 54 43
2014 PM-05 6 10 35 6 23 16 3 20 36 31

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 30 14 4 5 12 2 74 9 195
2020 PM-02 36 31 19 5 2 7 0 72 8 42
2020 PM-04 32 25 14 6 5 16 2 69 13 63
2020 PM-05 29 41 16 0 6 8 0 76 7 49
2020 PM-06 50 25 8 0 4 13 0 86 5 24
2019 PM 30 27 23 4 8 7 1 62 13 153
2019 PM-02 41 26 18 6 3 6 0 72 9 34
2019 PM-04 28 33 15 3 10 10 0 69 14 39
2019 PM-05 18 24 38 3 9 6 3 45 13 34
2019 PM-06 41 29 24 0 6 0 0 71 6 17
2018 PM 23 31 19 9 9 9 1 60 19 128
2018 PM-02 25 35 5 5 20 10 0 67 28 20
2018 PM-04 20 22 24 12 10 8 2 48 25 49
2018 PM-05 19 44 17 8 3 8 0 70 12 36
2018 PM-06 50 33 17 0 0 0 0 83 0 12
2017 PM 19 28 18 13 13 9 1 51 29 127
2017 PM-02 27 23 13 7 24 6 0 53 32 30
2017 PM-04 19 20 22 8 14 14 3 47 27 36
2017 PM-05 12 40 15 24 3 6 0 55 29 33
2017 PM-06 18 31 19 13 13 6 0 53 27 16
2014 PM 21 26 26 11 11 4 2 50 23 129
2014 PM-02 29 26 29 6 3 6 0 59 10 31
2014 PM-04 14 23 26 14 16 5 2 40 33 43
2014 PM-05 13 26 26 16 16 0 3 40 33 31
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 7 93 194
2020 PM-04 10 90 63
2019 PM 10 90 155
2019 PM-05 15 85 34
2018 PM 9 91 129
2018 PM-02 24 76 21
2018 PM-04 10 90 49
2018 PM-06 0 100 12

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 33 67 15
2018 PM 42 58 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2018 PM 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 15
2018 PM 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 15
2018 PM 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 15
2018 PM 0 100 12

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 11

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 14
2018 PM 0 100 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 43 57 14
2019 PM 43 57 14

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 36 64 14
2019 PM 43 57 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 14
2018 PM 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2018 PM 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 14
2018 PM 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 14
2018 PM 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 14
2018 PM 0 100 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 36 64 14
2019 PM 46 54 13
2018 PM 50 50 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 36 64 14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 13
2018 PM 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 36 64 14
2019 PM 38 62 13
2018 PM 42 58 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 11
2018 PM 0 100 12

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 11
2018 PM 0 100 12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 11
2018 PM 0 100 12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 11
2018 PM 0 100 12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2018 PM 0 100 12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 43 57 14
2019 PM 45 55 11
2018 PM 50 50 12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 64 36 14
2018 PM 58 42 12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 50 50 12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 14
2019 PM 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 24 16 21 4 5 27 3 58 13 192
2020 PM-02 27 20 22 5 2 22 2 61 10 41
2020 PM-04 21 15 18 3 8 29 6 55 18 62
2020 PM-05 22 14 29 2 4 27 2 51 9 49
2020 PM-06 30 22 13 9 0 26 0 71 12 23
2019 PM 19 15 27 3 5 18 13 50 12 154
2019 PM-02 24 9 35 3 3 21 6 44 8 34
2019 PM-04 10 18 20 3 8 25 18 48 17 40
2019 PM-05 18 6 38 3 0 18 18 36 5 34
2019 PM-06 41 24 24 0 6 0 6 69 6 17
2018 PM 13 16 31 2 6 25 6 43 13 127
2018 PM-02 14 14 33 0 14 19 5 38 19 21
2018 PM-04 9 15 30 4 6 30 6 37 17 47
2018 PM-05 11 17 31 0 3 36 3 45 5 36
2018 PM-06 33 25 25 0 0 0 17 70 0 12
2017 PM 12 14 23 5 11 28 8 40 25 128
2017 PM-02 7 10 23 4 17 33 7 28 33 30
2017 PM-04 16 3 22 5 13 27 14 32 32 37
2017 PM-05 12 12 27 3 6 37 3 40 15 33
2017 PM-06 6 44 19 6 6 13 6 62 16 16
2014 PM 12 14 20 4 6 32 12 47 18 129
2014 PM-02 13 10 26 3 3 35 10 41 12 31
2014 PM-04 7 16 26 5 7 28 12 39 19 43
2014 PM-05 10 10 19 0 13 35 13 38 25 31

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 27 18 4 5 10 1 71 10 194
2020 PM-02 40 24 24 2 2 7 0 69 5 42
2020 PM-04 31 27 13 6 6 15 2 69 15 62
2020 PM-05 35 33 22 2 4 4 0 70 6 49
2020 PM-06 42 33 8 4 4 8 0 82 9 24
2019 PM 32 23 25 2 6 7 3 62 9 154
2019 PM-02 44 26 18 3 3 6 0 75 6 34
2019 PM-04 30 25 23 3 8 10 3 63 11 40
2019 PM-05 26 15 38 0 6 9 6 48 7 34
2019 PM-06 41 35 18 0 6 0 0 76 6 17
2018 PM 21 30 24 5 5 14 1 60 12 128
2018 PM-02 19 33 19 5 10 14 0 61 17 21
2018 PM-04 19 25 23 8 8 15 2 53 20 48
2018 PM-05 17 39 31 0 0 14 0 65 0 36
2018 PM-06 50 25 17 0 0 8 0 82 0 12
2017 PM 26 24 21 4 9 14 2 60 15 128
2017 PM-02 30 23 20 7 13 6 0 57 22 30
2017 PM-04 27 11 22 3 11 22 5 52 18 37
2017 PM-05 27 27 21 3 3 15 3 67 7 33
2017 PM-06 18 44 19 6 6 6 0 66 13 16
2014 PM 26 27 21 2 7 14 2 64 11 129
2014 PM-02 39 16 32 0 3 10 0 61 4 31
2014 PM-04 19 35 12 5 9 16 5 68 18 43
2014 PM-05 13 26 26 0 13 19 3 50 17 31
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 28 15 9 10 1 2 64 20 195
2020 PM-02 45 21 12 7 5 2 7 74 13 42
2020 PM-04 24 37 13 6 19 0 2 61 26 63
2020 PM-05 35 22 18 18 6 0 0 57 24 49
2020 PM-06 38 33 13 4 13 0 0 71 17 24

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 22 15 12 12 0 2 60 24 195
2020 PM-02 43 17 19 7 12 0 2 61 20 42
2020 PM-04 37 16 22 14 10 0 2 53 24 63
2020 PM-05 29 29 10 10 20 0 2 58 31 49
2020 PM-06 38 38 8 13 4 0 0 75 17 24
2019 PM 22 21 17 15 24 0 2 43 39 155
2019 PM-02 26 6 18 18 29 0 3 33 48 34
2019 PM-04 20 24 12 17 24 0 2 45 43 41
2019 PM-05 21 24 12 9 32 0 3 45 42 34
2019 PM-06 35 29 6 6 24 0 0 65 29 17
2018 PM 19 16 19 16 29 0 2 35 46 129
2018 PM-02 14 10 14 24 38 0 0 24 62 21
2018 PM-04 20 22 14 4 37 0 2 44 42 49
2018 PM-05 17 14 25 14 28 0 3 31 43 36
2018 PM-06 25 8 33 33 0 0 0 33 33 12
2017 PM 13 16 19 21 28 0 3 29 51 128
2017 PM-02 10 23 17 24 23 0 3 35 48 30
2017 PM-04 11 14 27 16 30 0 3 25 47 37
2017 PM-05 12 6 24 18 40 0 0 18 58 33
2017 PM-06 25 19 6 31 13 0 6 47 46 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 23 26 14 11 1 1 48 26 195
2020 PM-02 36 29 21 10 2 0 2 66 12 42
2020 PM-04 21 25 32 8 13 2 0 47 21 63
2020 PM-05 24 22 16 20 16 0 0 47 37 49
2020 PM-06 13 13 29 33 13 0 0 25 46 24
2019 PM 18 27 26 16 10 0 2 46 27 155
2019 PM-02 26 26 24 18 3 0 3 55 21 34
2019 PM-04 17 22 39 10 10 0 2 40 20 41
2019 PM-05 18 41 12 15 12 0 3 61 27 34
2019 PM-06 0 24 35 24 18 0 0 24 41 17
2018 PM 13 26 29 15 16 0 1 39 31 128
2018 PM-02 14 38 29 14 5 0 0 52 19 21
2018 PM-04 12 24 33 14 14 0 2 38 29 49
2018 PM-05 17 23 23 20 17 0 0 40 37 35
2018 PM-06 0 8 33 17 42 0 0 8 58 12
2017 PM 12 27 23 24 12 0 2 39 37 128
2017 PM-02 17 17 30 27 7 0 3 35 35 30
2017 PM-04 14 27 30 14 13 0 3 42 28 37
2017 PM-05 9 43 12 24 9 0 3 53 34 33
2017 PM-06 6 18 19 38 19 0 0 25 56 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 32 16 10 5 1 1 68 16 193
2020 PM-02 50 33 10 5 0 0 2 85 5 42
2020 PM-04 33 38 13 7 8 2 0 72 15 61
2020 PM-05 37 20 18 18 4 0 2 58 23 49
2020 PM-06 4 46 29 13 8 0 0 50 21 24
2019 PM 32 30 16 12 8 0 3 64 20 154
2019 PM-02 44 29 12 6 6 0 3 76 12 34
2019 PM-04 37 24 24 5 5 0 5 64 10 41
2019 PM-05 35 26 9 18 9 0 3 64 27 34
2018 PM 19 34 19 18 8 0 2 54 26 129
2018 PM-02 38 43 19 0 0 0 0 81 0 21
2018 PM-04 16 33 22 14 10 0 4 51 26 49
2018 PM-05 17 31 14 31 8 0 0 47 39 36
2018 PM-06 0 17 25 42 17 0 0 17 58 12
2017 PM 15 31 23 15 11 0 5 49 27 127
2017 PM-02 7 38 28 14 3 0 10 50 19 29
2017 PM-04 16 27 30 19 5 0 3 44 25 37
2017 PM-05 27 34 9 12 15 0 3 63 28 33
2017 PM-06 6 25 25 19 25 0 0 31 44 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 24 18 14 12 1 3 54 27 195
2020 PM-02 38 26 17 10 5 2 2 68 15 42
2020 PM-04 27 22 25 10 13 2 2 51 23 63
2020 PM-05 27 20 14 16 18 0 4 49 36 49
2020 PM-06 8 33 21 25 13 0 0 42 38 24
2019 PM 14 25 23 17 17 1 3 41 35 154
2019 PM-02 24 24 12 21 15 0 3 50 38 33
2019 PM-04 12 22 32 20 12 0 2 35 33 41
2019 PM-05 9 29 18 18 18 3 6 42 39 34
2019 PM-06 6 41 18 18 18 0 0 47 35 17
2018 PM 13 20 28 22 16 1 1 33 39 128
2018 PM-02 25 10 35 20 10 0 0 35 30 20
2018 PM-04 10 29 24 20 14 0 2 40 35 49
2018 PM-05 8 19 28 22 22 0 0 28 44 36
2018 PM-06 0 8 33 33 25 0 0 8 58 12
2017 PM 12 23 21 20 19 0 5 36 41 127
2017 PM-02 7 28 28 17 14 0 7 37 33 29
2017 PM-04 16 19 22 27 13 0 3 36 42 37
2017 PM-05 15 27 18 15 21 0 3 44 37 33
2017 PM-06 0 25 25 13 31 0 6 27 47 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 21 7 5 5 0 7 82 10 194
2020 PM-02 71 21 5 0 0 0 2 95 0 42
2020 PM-04 54 19 6 5 6 0 10 81 12 63
2020 PM-05 51 20 8 6 6 0 8 78 13 49
2020 PM-06 35 30 17 9 9 0 0 65 17 23
2019 PM 55 25 5 4 3 1 8 88 7 155
2019 PM-02 65 26 0 0 3 0 6 97 3 34
2019 PM-04 59 17 7 2 0 2 12 89 3 41
2019 PM-05 50 24 0 6 6 0 15 86 14 34
2019 PM-06 47 29 12 12 0 0 0 76 12 17
2018 PM 49 21 12 3 6 1 9 77 10 129
2018 PM-02 67 14 10 0 10 0 0 81 10 21
2018 PM-04 51 22 8 0 2 2 14 88 2 49
2018 PM-05 42 19 14 8 8 0 8 67 18 36
2018 PM-06 33 42 8 8 8 0 0 75 17 12
2017 PM 43 18 14 6 5 0 15 71 12 127
2017 PM-02 38 21 21 3 3 0 14 68 8 29
2017 PM-04 46 24 8 0 3 0 19 87 3 37
2017 PM-05 49 15 15 6 0 0 15 75 7 33
2017 PM-06 25 13 19 13 19 0 13 43 36 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 23 23 13 10 1 2 53 24 194
2020 PM-02 44 12 24 10 5 2 2 59 15 41
2020 PM-04 25 24 21 13 16 0 2 50 29 63
2020 PM-05 18 33 27 12 10 0 0 51 22 49
2020 PM-06 29 25 17 21 8 0 0 54 29 24
2019 PM 39 26 17 10 6 0 2 66 17 154
2019 PM-02 47 21 12 9 12 0 0 68 21 34
2019 PM-04 29 32 22 12 2 0 2 63 15 41
2019 PM-05 35 26 9 15 9 0 6 66 25 34
2018 PM 28 28 16 9 16 1 2 58 26 128
2018 PM-02 19 19 19 14 29 0 0 38 43 21
2018 PM-04 31 35 16 6 10 2 0 67 17 49
2018 PM-05 34 23 14 6 17 0 6 61 24 35
2018 PM-06 17 25 33 17 8 0 0 42 25 12
2017 PM 23 34 17 13 12 0 1 57 26 128
2017 PM-02 16 37 23 14 10 0 0 53 24 30
2017 PM-04 24 38 19 8 11 0 0 62 19 37
2017 PM-05 37 27 6 12 15 0 3 66 28 33
2017 PM-06 6 25 32 25 13 0 0 31 37 16

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 26 16 8 12 1 7 60 22 194
2020 PM-02 29 31 14 2 10 2 12 69 14 42
2020 PM-04 29 26 18 6 15 0 6 59 22 62
2020 PM-05 27 27 14 14 14 0 4 55 30 49
2020 PM-06 38 29 8 4 13 0 8 73 18 24

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 31 12 10 4 2 2 72 15 191
2020 PM-02 52 26 12 5 0 2 2 83 5 42
2020 PM-04 33 34 11 13 5 2 2 69 19 61
2020 PM-05 38 28 13 11 6 0 4 69 18 47
2020 PM-06 33 29 17 17 4 0 0 63 21 24
2019 PM 34 31 16 10 6 0 3 67 17 154
2019 PM-02 35 24 21 21 0 0 0 59 21 34
2019 PM-04 37 32 15 7 7 0 2 70 15 41
2019 PM-05 42 15 12 15 9 0 6 61 26 33
2019 PM-06 24 53 18 0 6 0 0 76 6 17
2018 PM 22 32 27 12 6 1 1 55 18 128
2018 PM-02 24 19 43 10 5 0 0 43 14 21
2018 PM-04 20 39 14 12 10 2 2 62 23 49
2018 PM-05 20 23 31 20 6 0 0 43 26 35
2018 PM-06 25 50 25 0 0 0 0 75 0 12
2017 PM 21 29 20 17 10 0 3 52 28 127
2017 PM-02 21 31 17 18 10 0 3 53 29 29
2017 PM-04 24 30 19 22 3 0 3 55 25 37
2017 PM-05 21 24 27 12 12 0 3 47 25 33
2017 PM-06 18 32 6 25 19 0 0 50 44 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 33 30 22 8 4 1 2 65 13 193
2020 PM-02 46 34 5 10 0 2 2 85 10 41
2020 PM-04 31 35 21 5 6 0 2 67 11 62
2020 PM-05 24 24 33 10 4 0 4 51 15 49
2020 PM-06 21 25 33 17 4 0 0 46 21 24
2019 PM 26 34 23 9 5 0 3 61 15 154
2019 PM-02 41 24 21 15 0 0 0 65 15 34
2019 PM-04 17 44 22 7 5 0 5 64 13 41
2019 PM-05 29 24 32 6 6 0 3 55 12 34
2019 PM-06 12 53 18 6 12 0 0 65 18 17
2018 PM 20 30 26 16 7 0 2 50 24 128
2018 PM-02 19 29 33 10 10 0 0 48 19 21
2018 PM-04 24 29 18 14 10 0 4 55 26 49
2018 PM-05 9 37 31 20 3 0 0 46 23 35
2018 PM-06 17 17 25 42 0 0 0 33 42 12
2017 PM 16 30 23 17 12 0 2 47 30 127
2017 PM-02 17 21 24 17 14 0 7 40 34 29
2017 PM-04 19 27 22 22 8 0 3 47 31 37
2017 PM-05 15 43 18 12 12 0 0 58 24 33
2017 PM-06 6 44 13 19 19 0 0 50 37 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 28 16 13 5 1 2 66 18 191
2020 PM-02 51 22 10 12 0 2 2 77 13 41
2020 PM-04 32 39 13 8 6 0 2 72 15 62
2020 PM-05 31 24 18 18 4 0 4 57 23 49
2020 PM-06 23 32 27 9 9 0 0 55 18 22
2019 PM 34 26 20 9 9 0 2 61 19 154
2019 PM-02 50 21 15 9 6 0 0 71 15 34
2019 PM-04 24 39 22 10 2 0 2 65 13 41
2019 PM-05 32 26 18 9 12 0 3 61 21 34
2019 PM-06 41 18 24 6 12 0 0 59 18 17
2018 PM 27 23 28 13 7 0 2 51 20 128
2018 PM-02 33 29 19 14 5 0 0 62 19 21
2018 PM-04 24 20 31 8 10 0 6 48 20 49
2018 PM-05 20 26 29 17 9 0 0 46 26 35
2018 PM-06 42 17 25 17 0 0 0 58 17 12
2017 PM 20 32 21 13 10 1 2 54 24 127
2017 PM-02 17 31 21 14 10 0 7 52 26 29
2017 PM-04 24 35 19 13 5 0 3 61 19 37
2017 PM-05 24 30 24 6 15 0 0 55 21 33
2017 PM-06 13 43 13 19 13 0 0 56 32 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 24 14 4 8 2 2 73 13 191
2020 PM-02 54 22 12 5 2 2 2 79 8 41
2020 PM-04 39 28 15 5 8 3 2 71 14 61
2020 PM-05 46 27 10 2 10 0 4 76 13 48
2020 PM-06 50 21 21 4 4 0 0 71 8 24
2019 PM 39 27 14 7 10 0 3 68 18 154
2019 PM-02 41 21 15 9 15 0 0 62 24 34
2019 PM-04 45 23 18 5 8 0 3 69 13 40
2019 PM-05 47 24 3 12 9 0 6 75 22 34
2019 PM-06 29 47 12 0 12 0 0 76 12 17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 31 18 7 8 1 1 66 15 194
2020 PM-02 45 31 12 0 7 2 2 80 8 42
2020 PM-04 32 29 23 13 3 0 0 61 16 62
2020 PM-05 29 37 18 8 8 0 0 65 16 49
2020 PM-06 25 38 13 8 17 0 0 63 25 24

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 29 20 10 4 1 0 66 14 192
2020 PM-02 45 28 13 8 5 3 0 74 13 40
2020 PM-04 34 34 24 3 5 0 0 68 8 62
2020 PM-05 35 27 20 16 2 0 0 61 18 49
2020 PM-06 21 33 21 17 8 0 0 54 25 24
2019 PM 38 26 19 9 5 0 2 66 14 155
2019 PM-02 44 12 21 21 3 0 0 56 24 34
2019 PM-04 49 20 12 7 10 0 2 70 18 41
2019 PM-05 29 38 21 6 3 0 3 70 9 34
2019 PM-06 18 47 35 0 0 0 0 65 0 17
2018 PM 30 28 23 13 5 0 2 60 17 128
2018 PM-02 38 24 24 10 5 0 0 62 14 21
2018 PM-04 31 29 20 10 6 0 4 62 17 49
2018 PM-05 29 29 17 23 3 0 0 57 26 35
2018 PM-06 17 25 50 0 8 0 0 42 8 12
2017 PM 35 23 28 5 6 1 2 60 11 127
2017 PM-02 31 21 31 11 7 0 0 51 18 29
2017 PM-04 38 22 30 3 5 0 3 61 8 37
2017 PM-05 34 30 21 3 9 0 3 66 12 33
2017 PM-06 44 6 31 6 6 0 6 54 13 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 22 12 3 4 1 3 81 6 194
2020 PM-02 52 21 19 0 2 2 2 78 3 42
2020 PM-04 48 32 8 3 5 0 5 83 8 63
2020 PM-05 61 18 10 4 2 0 4 83 6 49
2020 PM-06 67 13 13 4 4 0 0 79 8 24
2019 PM 55 24 11 3 5 0 3 80 8 152
2019 PM-02 50 15 26 9 0 0 0 65 9 34
2019 PM-04 51 27 7 5 7 0 2 80 13 41
2019 PM-05 61 18 9 0 6 0 6 84 6 33
2018 PM 56 15 12 5 5 0 7 76 11 128
2018 PM-02 52 14 10 10 14 0 0 67 24 21
2018 PM-04 53 12 10 6 8 0 10 73 16 49
2018 PM-05 66 11 14 3 0 0 6 82 3 35
2018 PM-06 58 33 0 0 0 0 8 100 0 12
2017 PM 59 28 7 3 2 0 1 88 5 127
2017 PM-02 45 31 7 7 7 0 3 79 14 29
2017 PM-04 59 32 5 3 0 0 0 92 3 37
2017 PM-05 73 21 3 3 0 0 0 94 3 33
2017 PM-06 69 18 13 0 0 0 0 87 0 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 30 17 9 6 1 1 68 15 195
2020 PM-02 45 31 17 5 0 2 0 78 5 42
2020 PM-04 43 27 11 11 8 0 0 70 19 63
2020 PM-05 31 29 16 14 8 0 2 60 23 49
2020 PM-06 17 46 33 0 4 0 0 63 4 24

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 68 17 6 1 3 1 4 90 4 195
2020 PM-02 74 19 2 0 0 2 2 98 0 42
2020 PM-04 65 21 6 0 5 0 3 89 5 63
2020 PM-05 71 12 8 2 2 0 4 87 4 49
2020 PM-06 63 25 4 0 4 0 4 91 4 24
2019 PM 67 13 5 3 5 0 8 87 8 155
2019 PM-02 59 24 9 3 3 0 3 85 6 34
2019 PM-04 54 15 7 2 5 0 17 82 9 41
2019 PM-05 74 9 6 0 6 0 6 88 6 34
2019 PM-06 94 0 0 0 6 0 0 94 6 17
2018 PM 64 12 8 2 5 1 9 84 8 128
2018 PM-02 52 5 10 5 14 0 14 67 22 21
2018 PM-04 57 16 6 2 8 2 8 82 11 49
2018 PM-05 69 14 11 0 0 0 6 88 0 35
2018 PM-06 92 8 0 0 0 0 0 100 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 78 8 3 3 4 2 2 90 7 195
2020 PM-02 86 10 0 0 2 2 0 98 2 42
2020 PM-04 76 6 3 3 8 2 2 85 11 63
2020 PM-05 82 4 2 6 2 0 4 89 9 49
2020 PM-06 79 13 0 0 4 0 4 96 4 24
2019 PM 68 8 6 5 8 1 4 80 14 154
2019 PM-02 73 3 6 9 6 0 3 78 16 33
2019 PM-04 68 5 5 5 10 0 7 79 16 41
2019 PM-05 68 12 6 3 9 0 3 82 12 34
2019 PM-06 88 6 0 0 6 0 0 94 6 17
2018 PM 63 13 6 2 9 2 4 81 13 128
2018 PM-02 52 10 0 14 14 0 10 68 32 21
2018 PM-04 61 16 6 0 12 2 2 81 13 49
2018 PM-05 60 14 9 0 9 6 3 81 9 35
2018 PM-06 92 8 0 0 0 0 0 100 0 12
2017 PM 57 10 9 10 9 2 4 71 19 126
2017 PM-02 55 14 3 7 10 3 7 77 19 29
2017 PM-04 64 3 17 6 11 0 0 67 17 36
2017 PM-05 61 12 6 9 6 3 3 77 16 33
2017 PM-06 44 13 6 25 6 0 6 60 34 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 70 18 6 1 3 2 1 90 3 194
2020 PM-02 83 10 5 0 0 2 0 95 0 42
2020 PM-04 73 13 10 0 5 0 0 86 5 63
2020 PM-05 61 27 2 2 4 0 4 91 6 49
2020 PM-06 63 29 8 0 0 0 0 92 0 24
2019 PM 52 28 7 5 5 0 3 83 10 152
2019 PM-02 53 28 13 3 3 0 0 81 6 32
2019 PM-04 49 32 0 5 7 0 7 87 13 41
2019 PM-05 61 18 9 6 3 0 3 81 9 33
2019 PM-06 53 24 12 12 0 0 0 76 12 17
2018 PM 57 25 8 3 6 0 1 83 9 129
2018 PM-02 67 19 0 0 10 0 5 90 10 21
2018 PM-04 53 24 12 2 8 0 0 78 10 49
2018 PM-05 61 17 11 8 3 0 0 78 11 36
2018 PM-06 50 42 0 0 8 0 0 92 8 12
2017 PM 47 22 15 9 3 1 2 71 13 127
2017 PM-02 45 24 14 3 7 0 7 74 11 29
2017 PM-04 43 24 22 8 3 0 0 68 11 37
2017 PM-05 61 21 6 9 0 3 0 84 9 33
2017 PM-06 37 19 19 19 0 0 6 60 20 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 65 13 8 4 8 1 2 79 12 195
2020 PM-02 69 10 7 5 7 2 0 80 12 42
2020 PM-04 65 14 8 5 8 0 0 79 13 63
2020 PM-05 63 12 6 6 8 0 4 79 15 49
2020 PM-06 71 17 0 0 8 0 4 91 9 24
2019 PM 56 16 10 8 9 0 2 73 17 154
2019 PM-02 65 6 15 12 3 0 0 71 15 34
2019 PM-04 54 27 0 10 7 0 2 83 18 41
2019 PM-05 59 12 12 6 9 0 3 73 15 34
2018 PM 43 23 12 9 12 0 2 68 20 129
2018 PM-02 43 19 14 5 14 0 5 65 20 21
2018 PM-04 39 27 12 8 12 0 2 67 21 49
2018 PM-05 47 14 11 11 17 0 0 61 28 36
2018 PM-06 58 33 8 0 0 0 0 92 0 12
2017 PM 45 17 16 11 9 1 0 63 21 127
2017 PM-02 48 10 21 11 10 0 0 58 21 29
2017 PM-04 54 14 14 11 8 0 0 68 19 37
2017 PM-05 46 21 12 9 9 3 0 69 19 33
2017 PM-06 31 13 25 25 6 0 0 44 32 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 15 2 1 2 1 22 94 3 195
2020 PM-02 64 10 2 0 0 2 21 97 0 42
2020 PM-04 57 13 2 0 3 0 25 94 4 63
2020 PM-05 45 20 4 2 2 0 27 89 6 49
2020 PM-06 58 29 0 4 0 0 8 95 5 24
2019 PM 57 11 4 3 2 0 24 89 6 153
2019 PM-02 68 0 3 0 3 0 26 92 4 34
2019 PM-04 61 10 2 5 2 0 20 88 9 41
2019 PM-05 52 15 3 3 0 0 27 92 4 33
2018 PM 52 14 8 2 2 1 21 85 5 128
2018 PM-02 71 5 0 5 0 0 19 94 6 21
2018 PM-04 54 15 4 0 0 0 27 94 0 48
2018 PM-05 44 17 8 6 3 3 19 79 11 36
2018 PM-06 33 25 33 0 8 0 0 58 8 12
2017 PM 50 16 7 2 1 1 23 88 3 127
2017 PM-02 52 10 3 7 0 0 28 86 9 29
2017 PM-04 59 11 3 0 0 0 27 96 0 37
2017 PM-05 46 21 12 0 0 3 18 85 0 33
2017 PM-06 44 37 13 0 0 0 6 87 0 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 61 26 6 3 1 2 3 90 4 195
2020 PM-02 67 24 5 0 0 2 2 95 0 42
2020 PM-04 60 27 6 3 2 0 2 89 5 63
2020 PM-05 53 33 4 2 2 0 6 91 4 49
2020 PM-06 71 21 8 0 0 0 0 92 0 24
2019 PM 59 24 7 3 3 0 4 87 6 153
2019 PM-02 71 12 15 3 0 0 0 82 3 34
2019 PM-04 56 24 2 7 5 0 5 85 13 41
2019 PM-05 55 27 9 0 3 0 6 87 3 33
2018 PM 64 23 9 2 1 0 2 88 2 128
2018 PM-02 62 24 10 0 0 0 5 90 0 21
2018 PM-04 57 33 6 0 2 0 2 92 2 49
2018 PM-05 66 11 20 3 0 0 0 77 3 35
2018 PM-06 75 25 0 0 0 0 0 100 0 12
2017 PM 65 20 5 3 2 2 3 89 6 126
2017 PM-02 50 29 4 11 0 4 4 85 12 28
2017 PM-04 76 13 5 3 3 0 0 89 5 37
2017 PM-05 70 15 6 0 3 3 3 90 3 33
2017 PM-06 62 32 0 0 0 0 6 100 0 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 71 16 3 5 3 1 2 88 8 195
2020 PM-02 69 10 2 12 2 2 2 83 15 42
2020 PM-04 71 19 3 2 3 0 2 92 5 63
2020 PM-05 69 20 0 4 4 0 2 92 8 49
2020 PM-06 83 13 4 0 0 0 0 96 0 24
2019 PM 74 10 4 3 3 0 6 90 6 155
2019 PM-02 82 9 6 3 0 0 0 91 3 34
2019 PM-04 68 10 2 2 2 0 15 91 6 41
2019 PM-05 76 6 6 3 3 0 6 88 6 34
2019 PM-06 82 12 0 0 6 0 0 94 6 17
2018 PM 70 13 5 2 4 1 5 88 7 129
2018 PM-02 76 5 5 5 5 0 5 85 10 21
2018 PM-04 67 16 4 2 2 0 8 91 4 49
2018 PM-05 67 11 6 3 6 3 6 85 9 36
2018 PM-06 83 17 0 0 0 0 0 100 0 12
2017 PM 63 14 9 5 4 2 3 82 9 128
2017 PM-02 50 13 13 4 13 3 3 67 18 30
2017 PM-04 68 16 11 3 0 3 0 86 3 37
2017 PM-05 64 12 6 9 3 3 3 81 13 33
2017 PM-06 75 6 6 6 0 0 6 87 7 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 26 11 9 4 1 1 75 14 195
2020 PM-02 43 21 19 10 2 2 2 68 13 42
2020 PM-04 46 30 8 8 8 0 0 76 16 63
2020 PM-05 47 31 8 10 2 0 2 79 13 49
2020 PM-06 54 25 13 8 0 0 0 79 8 24
2019 PM 55 24 8 6 5 0 2 80 11 154
2019 PM-02 53 18 9 15 6 0 0 71 21 34
2019 PM-04 56 27 7 2 5 0 2 85 8 41
2019 PM-05 56 26 9 3 3 0 3 85 6 34
2018 PM 44 27 12 8 5 0 3 74 14 129
2018 PM-02 24 33 14 5 19 0 5 60 25 21
2018 PM-04 53 24 12 4 2 0 4 81 6 49
2018 PM-05 47 22 14 11 3 0 3 71 14 36
2018 PM-06 33 42 8 8 8 0 0 75 17 12
2017 PM 55 20 15 2 3 2 2 79 6 127
2017 PM-02 34 28 24 3 7 3 0 64 11 29
2017 PM-04 60 19 11 0 3 3 5 85 3 37
2017 PM-05 61 18 12 6 3 0 0 79 9 33
2017 PM-06 69 19 6 0 0 0 6 93 0 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 40 18 5 5 1 0 71 10 195
2020 PM-02 48 26 12 7 2 5 0 78 10 42
2020 PM-04 27 38 30 2 3 0 0 65 5 63
2020 PM-05 27 43 14 10 6 0 0 69 16 49
2020 PM-06 29 50 13 0 8 0 0 79 8 24

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 41 32 9 4 1 0 56 12 195
2020 PM-02 17 55 21 5 0 2 0 73 5 42
2020 PM-04 16 41 30 8 5 0 0 57 13 63
2020 PM-05 16 37 33 10 4 0 0 53 14 49
2020 PM-06 4 29 42 21 4 0 0 33 25 24
2019 PM 16 38 29 11 4 1 2 55 15 154
2019 PM-02 26 26 32 15 0 0 0 53 15 34
2019 PM-04 12 51 22 2 7 2 2 67 10 41
2019 PM-05 18 32 29 15 3 0 3 52 18 34
2018 PM 9 29 37 17 8 0 0 38 25 129
2018 PM-02 19 10 57 5 10 0 0 29 14 21
2018 PM-04 4 37 31 14 14 0 0 41 29 49
2018 PM-05 14 31 33 19 3 0 0 44 22 36
2018 PM-06 8 8 50 33 0 0 0 17 33 12
2017 PM 8 23 39 20 9 2 0 31 29 128
2017 PM-02 13 23 33 17 10 3 0 38 28 30
2017 PM-04 8 22 41 19 11 0 0 30 30 37
2017 PM-05 6 30 37 21 3 3 0 38 25 33
2017 PM-06 0 12 50 31 6 0 0 12 37 16

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 11 14 44 23 8 1 0 31 25 194
2020 PM-02 2 10 40 36 10 2 0 46 12 42
2020 PM-04 14 11 46 19 10 0 0 29 25 63
2020 PM-05 10 20 41 27 2 0 0 29 31 49
2020 PM-06 22 17 48 9 4 0 0 13 39 23
2019 PM 11 21 33 21 14 0 1 35 32 155
2019 PM-02 9 24 32 18 18 0 0 35 32 34
2019 PM-04 10 17 34 32 5 0 2 38 28 41
2019 PM-05 12 12 32 21 21 0 3 42 24 34
2019 PM-06 6 41 29 18 6 0 0 24 47 17
2018 PM 17 21 38 18 6 0 0 24 38 127
2018 PM-02 20 30 30 15 5 0 0 20 50 20
2018 PM-04 22 16 45 12 4 0 0 16 39 49
2018 PM-05 17 11 29 29 14 0 0 43 29 35
2018 PM-06 0 42 33 25 0 0 0 25 42 12
2017 PM 15 21 43 18 2 1 0 21 36 126
2017 PM-02 24 14 45 10 7 0 0 17 38 29
2017 PM-04 16 22 38 22 3 0 0 24 38 37
2017 PM-05 9 19 44 25 0 3 0 26 29 32
2017 PM-06 6 31 50 13 0 0 0 13 37 16

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 39 11 4 1 2 0 83 5 194
2020 PM-02 50 40 5 2 2 0 0 90 5 42
2020 PM-04 41 35 13 8 2 2 0 77 10 63
2020 PM-05 41 43 14 2 0 0 0 84 2 49
2020 PM-06 48 35 13 4 0 0 0 83 4 23
2019 PM 34 35 15 9 3 3 1 72 12 154
2019 PM-02 38 15 26 15 0 6 0 56 16 34
2019 PM-04 34 39 7 12 2 2 2 77 15 41
2019 PM-05 30 42 15 3 6 0 3 75 9 33
2019 PM-06 47 41 6 6 0 0 0 88 6 17
2018 PM 27 41 23 5 3 0 0 69 8 128
2018 PM-02 24 29 24 14 10 0 0 52 24 21
2018 PM-04 29 35 29 6 2 0 0 63 8 49
2018 PM-05 22 58 17 0 3 0 0 81 3 36
2018 PM-06 58 25 17 0 0 0 0 83 0 12
2017 PM 23 37 22 5 8 5 0 64 13 128
2017 PM-02 20 30 23 0 17 10 0 55 19 30
2017 PM-04 19 41 19 8 8 5 0 63 17 37
2017 PM-05 30 43 9 9 3 6 0 78 13 33
2017 PM-06 31 31 32 0 6 0 0 62 6 16

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 33 13 8 3 2 0 75 12 193
2020 PM-02 52 31 7 5 5 0 0 83 10 42
2020 PM-04 38 30 13 11 3 5 0 72 15 63
2020 PM-05 33 38 21 8 0 0 0 71 8 48
2020 PM-06 46 33 13 4 4 0 0 79 8 24

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 25 13 7 9 2 1 71 16 195
2020 PM-02 50 29 10 5 7 0 0 79 12 42
2020 PM-04 43 21 14 11 10 2 0 65 21 63
2020 PM-05 47 22 16 4 8 2 0 71 13 49
2020 PM-06 42 38 4 0 13 0 4 83 13 24

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 25 11 3 5 1 1 81 7 195
2020 PM-02 57 24 12 2 2 0 2 83 5 42
2020 PM-04 48 27 13 6 6 0 0 75 13 63
2020 PM-05 61 20 12 0 4 2 0 83 4 49
2020 PM-06 67 25 0 0 4 0 4 96 4 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 25 17 5 7 4 0 70 12 195
2020 PM-02 45 24 17 5 5 5 0 73 10 42
2020 PM-04 40 21 21 8 10 2 0 61 18 63
2020 PM-05 39 37 14 2 4 4 0 79 6 49
2020 PM-06 63 17 17 0 4 0 0 79 4 24
2019 PM 24 35 16 12 11 1 1 60 24 155
2019 PM-02 24 32 18 15 9 3 0 58 24 34
2019 PM-04 22 34 22 12 7 0 2 58 20 41
2019 PM-05 24 32 18 15 9 0 3 58 24 34
2019 PM-06 29 53 6 6 6 0 0 82 12 17
2018 PM 15 39 20 14 11 2 0 54 25 129
2018 PM-02 19 19 19 29 14 0 0 38 43 21
2018 PM-04 18 37 18 10 16 0 0 55 27 49
2018 PM-05 11 44 22 14 6 3 0 57 20 36
2018 PM-06 17 67 17 0 0 0 0 83 0 12
2017 PM 10 30 15 20 19 5 0 43 42 128
2017 PM-02 16 27 7 20 20 10 0 48 45 30
2017 PM-04 8 27 24 14 22 5 0 37 37 37
2017 PM-05 9 34 21 27 6 3 0 44 34 33
2017 PM-06 12 31 6 32 19 0 0 43 50 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 35 13 4 2 1 0 81 6 193
2020 PM-02 41 41 10 5 2 0 0 83 7 41
2020 PM-04 45 35 16 3 0 0 0 81 3 62
2020 PM-05 43 37 14 4 2 0 0 80 6 49
2020 PM-06 54 33 4 4 4 0 0 88 8 24

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 37 13 3 3 1 1 81 6 192
2020 PM-02 41 41 12 0 5 0 0 83 5 41
2020 PM-04 43 36 16 3 0 0 2 80 3 61
2020 PM-05 41 37 12 8 2 0 0 78 10 49
2020 PM-06 46 38 13 0 4 0 0 83 4 24

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 35 17 6 1 1 1 77 6 192
2020 PM-02 24 49 17 5 0 2 2 77 5 41
2020 PM-04 40 37 15 6 0 0 2 79 7 62
2020 PM-05 45 29 20 4 2 0 0 73 6 49
2020 PM-06 48 35 4 13 0 0 0 83 13 23

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 28 11 5 3 2 2 81 8 192
2020 PM-02 44 39 12 5 0 0 0 83 5 41
2020 PM-04 48 31 11 5 2 2 2 82 7 62
2020 PM-05 52 25 13 4 4 0 2 79 9 48
2020 PM-06 63 17 4 4 8 0 4 83 13 24

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 78 14 5 1 0 2 1 94 1 193
2020 PM-02 71 22 5 0 0 2 0 95 0 41
2020 PM-04 79 10 5 3 0 2 2 92 3 62
2020 PM-05 84 14 2 0 0 0 0 98 0 49
2020 PM-06 79 17 4 0 0 0 0 96 0 24

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 30 4 4 0 1 0 92 4 195
2020 PM-02 64 26 5 5 0 0 0 90 5 42
2020 PM-04 62 27 5 5 0 2 0 90 5 63
2020 PM-05 59 39 0 2 0 0 0 98 2 49
2020 PM-06 63 25 4 8 0 0 0 88 8 24

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 24 10 6 6 1 1 77 13 192
2020 PM-02 57 24 12 2 2 2 0 83 5 42
2020 PM-04 50 21 10 11 8 0 0 71 19 62
2020 PM-05 52 29 8 4 6 0 0 81 10 48
2020 PM-06 50 29 8 0 8 0 4 83 9 24

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 63 24 8 1 2 1 1 89 3 193
2020 PM-02 61 27 7 0 0 2 2 92 0 41
2020 PM-04 63 24 11 2 0 0 0 87 2 63
2020 PM-05 73 16 8 0 2 0 0 90 2 49
2020 PM-06 54 38 4 0 4 0 0 92 4 24

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 44 9 9 2 0 0 80 11 54
2020 PM-05 29 54 8 8 0 0 0 83 8 24
2020 PM-06 40 45 10 5 0 0 0 85 5 20
2019 PM 37 34 15 10 2 0 2 73 13 41
2019 PM-05 40 40 0 13 0 0 7 86 14 15
2019 PM-06 47 20 20 13 0 0 0 67 13 15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 98 2 54
2020 PM-05 96 4 24
2020 PM-06 100 0 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 30 26 9 4 0 0 60 13 53
2020 PM-05 35 22 35 9 0 0 0 57 9 23
2020 PM-06 30 30 30 10 0 0 0 60 10 20
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 10 90 194
2020 PM-02 10 90 42
2020 PM-04 5 95 63
2020 PM-05 12 88 49
2020 PM-06 17 83 24

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 18 82 195
2020 PM-02 14 86 42
2020 PM-04 24 76 63
2020 PM-05 10 90 49
2020 PM-06 33 67 24
2019 PM 19 81 154
2019 PM-02 18 82 34
2019 PM-04 17 83 41
2019 PM-05 26 74 34
2019 PM-06 18 82 17
2017 PM 23 77 128
2017 PM-02 40 60 30
2017 PM-04 19 81 37
2017 PM-05 15 85 33
2014 PM 20 80 128
2014 PM-02 19 81 31
2014 PM-04 19 81 43
2014 PM-05 23 77 30

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 44 56 36
2020 PM-04 47 53 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 86 14 35
2020 PM-04 86 14 14
2019 PM 63 37 30
2017 PM 69 31 29
2017 PM-02 83 17 12
2014 PM 84 16 25

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 34 7 10 10 0 0 72 21 29
2020 PM-04 27 45 9 9 9 0 0 73 18 11
2019 PM 58 26 5 5 5 0 0 84 11 19
2017 PM 50 30 10 10 0 0 0 80 10 20
2017 PM-02 60 30 10 0 0 0 0 90 0 10
2014 PM 48 43 10 0 0 0 0 90 0 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 61 20 8 5 5 1 1 82 10 194
2020 PM-02 69 21 7 0 2 0 0 90 2 42
2020 PM-04 53 16 13 13 3 2 0 70 16 62
2020 PM-05 57 29 4 4 6 0 0 86 10 49
2020 PM-06 67 21 0 0 8 0 4 91 9 24
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 50 17 1 62 38 195
2020 PM-02 21 57 19 2 73 27 42
2020 PM-04 27 56 17 0 67 33 63
2020 PM-05 39 39 22 0 50 50 49
2020 PM-06 46 42 13 0 48 52 24

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 23 77 61
2020 PM-04 18 82 17
2020 PM-05 16 84 19
2020 PM-06 36 64 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 7 16 16 21 33 2 5 25 58 61
2020 PM-04 6 6 18 29 35 0 6 13 69 17
2020 PM-05 0 32 11 16 32 0 11 35 53 19
2020 PM-06 27 27 9 9 27 0 0 55 36 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 5 16 8 16 54 0 0 21 70 61
2020 PM-04 0 12 12 6 71 0 0 12 76 17
2020 PM-05 0 26 0 26 47 0 0 26 74 19
2020 PM-06 27 18 9 9 36 0 0 45 45 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 39 16 12 10 15 2 6 59 27 194
2020 PM-02 40 17 12 2 17 2 10 65 22 42
2020 PM-04 39 15 13 13 16 2 3 56 31 62
2020 PM-05 31 24 12 10 12 2 8 61 25 49
2020 PM-06 54 8 8 17 8 0 4 65 26 24
2019 PM 31 17 13 12 20 0 7 51 35 147
2019 PM-02 19 25 9 19 19 0 9 48 41 32
2019 PM-04 38 25 10 13 13 0 3 64 26 40
2019 PM-05 35 6 18 9 24 0 9 45 35 34
2019 PM-06 29 18 18 6 24 0 6 50 31 17
2018 PM 25 18 14 12 20 1 10 48 36 128
2018 PM-02 19 24 10 10 29 0 10 47 42 21
2018 PM-04 25 8 23 8 21 2 13 39 34 48
2018 PM-05 25 31 6 11 19 0 8 61 33 36
2018 PM-06 33 17 17 17 17 0 0 50 33 12
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