2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	41	4	10	1	86	10	145
2020	IS-03	52	30	9	9	0	83	9	23
2020	IS-04	55	34	2	6	2	89	9	47
2020	IS-05	36	45	0	18	0	82	18	44
2020	IS-06	31	58	8	4	0	88	4	26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	78	13	6	2	1	0	1	91	3	143
2020	IS-03	83	13	4	0	0	0	0	96	0	23
2020	IS-04	80	11	4	4	0	0	0	91	4	45
2020	IS-05	75	11	7	2	2	0	2	88	5	44
2020	IS-06	69	19	12	0	0	0	0	88	0	26
2017	IS	62	30	3	4	2	0	0	92	5	114
2017	IS-03	36	43	11	0	11	0	0	79	11	19
2017	IS-04	71	27	0	2	0	0	0	98	2	44
2017	IS-05	65	32	0	3	0	0	0	97	3	31
2017	IS-06	58	28	7	7	0	0	0	86	7	14
2014	IS	64	28	3	4	0	1	0	93	4	144
2014	IS-02	79	14	0	0	0	7	0	100	0	14
2014	IS-03	53	36	4	7	0	0	0	89	7	28
2014	IS-04	69	23	5	0	0	3	0	95	0	39
2014	IS-05	64	29	0	7	0	0	0	93	7	42
2014	IS-06	56	33	6	6	0	0	0	89	6	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	37	8	7	1	2	84	8	145
2020	IS-03	61	26	9	0	0	4	91	0	23
2020	IS-04	53	36	0	4	4	2	91	9	47
2020	IS-05	45	34	9	9	0	2	81	9	44
2020	IS-06	23	46	15	15	0	0	69	15	26
2019	IS	50	32	8	7	3	0	82	10	136
2019	IS-03	50	23	9	9	9	0	73	18	22
2019	IS-04	66	27	2	5	0	0	93	5	44
2019	IS-05	42	35	12	9	2	0	77	12	43
2017	IS	37	43	4	13	2	1	80	15	114
2017	IS-03	26	47	11	11	5	0	73	16	19
2017	IS-04	46	39	2	14	0	0	84	14	44
2017	IS-05	32	51	3	10	3	0	84	13	31
2017	IS-06	42	36	0	21	0	0	79	21	14
2014	IS	46	40	2	10	2	0	86	12	144
2014	IS-02	58	42	0	0	0	0	100	0	14
2014	IS-03	43	21	7	26	4	0	64	29	28
2014	IS-04	54	38	0	8	0	0	92	8	39
2014	IS-05	40	50	2	5	2	0	90	7	42
2014	IS-06	39	44	0	11	6	0	83	17	18

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	34	13	6	1	0	80	6	143
2020	IS-03	57	22	13	4	4	0	78	9	23
2020	IS-04	43	43	9	4	0	0	87	4	46
2020	IS-05	49	30	14	7	0	0	79	7	43
2020	IS-06	38	38	19	4	0	0	77	4	26
2019	IS	42	42	7	6	1	2	86	7	136
2019	IS-03	27	45	14	9	0	5	76	10	22
2019	IS-04	52	41	5	2	0	0	93	2	44
2019	IS-05	44	37	7	5	2	5	85	7	43
2018	IS	35	42	10	10	1	1	78	11	124
2018	IS-03	19	57	0	19	0	5	80	20	21
2018	IS-04	45	38	7	10	0	0	83	10	42
2018	IS-05	37	40	14	9	0	0	77	9	35
2017	IS	36	45	7	10	3	0	81	12	114
2017	IS-03	21	53	16	5	5	0	73	11	19
2017	IS-04	40	39	7	9	5	0	79	14	44
2017	IS-05	39	48	3	10	0	0	87	10	31
2017	IS-06	42	43	7	7	0	0	86	7	14
2014	IS	41	36	12	8	3	0	77	11	144
2014	IS-02	58	21	7	14	0	0	79	14	14
2014	IS-03	21	50	11	14	4	0	72	18	28
2014	IS-04	49	26	15	8	3	0	74	10	39
2014	IS-05	40	45	12	0	2	0	86	2	42
2014	IS-06	50	28	11	11	0	0	78	11	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	32	8	5	0	0	88	5	145
2020	IS-03	57	30	13	0	0	0	87	0	23
2020	IS-04	62	26	6	6	0	0	87	6	47
2020	IS-05	50	39	7	5	0	0	89	5	44
2020	IS-06	46	42	8	4	0	0	88	4	26
2019	IS	56	34	8	2	0	0	90	2	136
2019	IS-03	55	23	18	5	0	0	77	5	22
2019	IS-04	73	25	2	0	0	0	98	0	44
2019	IS-05	47	42	9	2	0	0	88	2	43
2017	IS	53	38	2	8	0	0	90	8	114
2017	IS-03	31	59	5	5	0	0	89	5	19
2017	IS-04	66	29	0	5	0	0	95	5	44
2017	IS-05	42	42	0	16	0	0	84	16	31
2017	IS-06	72	28	0	0	0	0	100	0	14
2014	IS	46	45	3	4	1	1	92	5	144
2014	IS-02	51	42	0	7	0	0	93	7	14
2014	IS-03	35	47	7	7	4	0	82	11	28
2014	IS-04	51	38	5	3	0	3	92	3	39
2014	IS-05	50	48	0	2	0	0	98	2	42
2014	IS-06	50	44	0	6	0	0	94	6	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	27	10	9	1	0	0	79	10	144
2020	IS-03	64	18	14	5	0	0	0	82	5	22
2020	IS-04	57	26	4	11	2	0	0	83	13	47
2020	IS-05	50	27	7	14	2	0	0	77	16	44
2020	IS-06	38	38	19	4	0	0	0	77	4	26
2019	IS	57	32	7	3	1	0	0	89	4	136
2019	IS-03	50	50	0	0	0	0	0	100	0	22
2019	IS-04	64	34	2	0	0	0	0	98	0	44
2019	IS-05	56	23	12	7	2	0	0	79	9	43
2018	IS	50	37	6	4	2	0	0	88	7	123
2018	IS-03	43	57	0	0	0	0	0	100	0	21
2018	IS-04	60	29	10	2	0	0	0	88	2	42
2018	IS-05	56	26	6	9	3	0	0	82	12	34
2017	IS	45	37	7	9	2	0	0	82	11	114
2017	IS-03	31	43	21	5	0	0	0	73	5	19
2017	IS-04	61	30	5	2	2	0	0	91	5	44
2017	IS-05	26	55	3	13	3	0	0	80	16	31
2017	IS-06	42	29	7	21	0	0	0	72	21	14
2014	IS	41	37	10	7	4	1	1	79	11	144
2014	IS-02	58	35	7	0	0	0	0	93	0	14
2014	IS-03	35	43	7	4	7	4	0	82	11	28
2014	IS-04	51	28	10	3	5	0	3	82	8	39
2014	IS-05	45	38	10	7	0	0	0	83	7	42
2014	IS-06	6	50	6	28	11	0	0	56	39	18

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	41	12	7	2	79	9	145
2020	IS-03	48	39	9	4	0	87	4	23
2020	IS-04	47	36	11	4	2	83	6	47
2020	IS-05	27	43	14	14	2	70	16	44
2020	IS-06	38	42	15	0	4	81	4	26
2019	IS	42	38	11	7	2	80	9	136
2019	IS-03	14	59	18	5	5	73	9	22
2019	IS-04	61	30	9	0	0	91	0	44
2019	IS-05	42	37	9	9	2	79	12	43
2018	IS	39	42	9	8	2	81	10	124
2018	IS-03	29	48	14	5	5	76	10	21
2018	IS-04	31	48	14	7	0	79	7	42
2018	IS-05	51	34	6	9	0	86	9	35
2017	IS	34	46	10	10	1	80	11	114
2017	IS-03	21	47	26	5	0	68	5	19
2017	IS-04	41	43	2	12	2	84	14	44
2017	IS-05	29	45	13	13	0	74	13	31
2017	IS-06	50	35	7	7	0	86	7	14
2014	IS	29	43	16	8	3	72	12	144
2014	IS-02	30	49	7	0	14	79	14	14
2014	IS-03	29	39	14	11	7	68	18	28
2014	IS-04	41	38	13	8	0	79	8	39
2014	IS-05	24	50	14	10	2	74	12	42
2014	IS-06	22	39	33	6	0	61	6	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	39	8	6	2	1	0	85	8	145
2020	IS-03	48	39	9	0	4	0	0	87	4	23
2020	IS-04	53	34	0	9	2	2	0	89	11	47
2020	IS-05	36	43	11	5	2	2	0	81	7	44
2020	IS-06	35	46	12	8	0	0	0	81	8	26
2019	IS	41	37	9	6	5	0	1	80	11	134
2019	IS-03	23	36	18	14	9	0	0	59	23	22
2019	IS-04	43	45	11	0	0	0	0	89	0	44
2019	IS-05	44	34	5	7	7	0	2	80	15	41
2018	IS	39	31	13	9	7	2	0	71	16	123
2018	IS-03	40	35	5	5	15	0	0	75	20	20
2018	IS-04	40	31	14	10	2	2	0	73	12	42
2018	IS-05	40	31	17	9	0	3	0	74	9	35
2017	IS	34	42	10	13	1	0	0	76	14	114
2017	IS-03	20	43	16	16	5	0	0	63	21	19
2017	IS-04	39	50	5	7	0	0	0	88	7	44
2017	IS-05	29	38	20	13	0	0	0	67	13	31
2017	IS-06	42	21	0	36	0	0	0	64	36	14
2014	IS	21	40	19	16	3	0	0	61	20	144
2014	IS-02	30	28	21	21	0	0	0	58	21	14
2014	IS-03	22	32	25	11	11	0	0	54	21	28
2014	IS-04	28	41	15	15	0	0	0	69	15	39
2014	IS-05	19	50	17	12	2	0	0	69	14	42
2014	IS-06	6	44	22	22	6	0	0	50	28	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	34	9	9	0	0	82	9	145
2020	IS-03	61	22	13	4	0	0	83	4	23
2020	IS-04	47	40	6	6	0	0	87	6	47
2020	IS-05	39	36	11	14	0	0	75	14	44
2020	IS-06	50	35	4	12	0	0	85	12	26
2019	IS	38	46	7	5	4	1	84	9	134
2019	IS-03	18	55	9	14	5	0	73	18	22
2019	IS-04	52	41	7	0	0	0	93	0	44
2019	IS-05	32	51	5	7	5	0	83	12	41
2018	IS	33	37	15	11	5	0	69	15	123
2018	IS-03	24	52	14	5	5	0	76	10	21
2018	IS-04	36	31	21	7	5	0	67	12	42
2018	IS-05	35	41	9	12	3	0	76	15	34
2017	IS	36	43	7	12	2	0	79	14	114
2017	IS-03	21	47	11	21	0	0	68	21	19
2017	IS-04	43	43	5	5	5	0	86	9	44
2017	IS-05	29	42	13	16	0	0	71	16	31
2017	IS-06	58	21	0	21	0	0	79	21	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	10	5	1	0	0	83	6	144
2020	IS-03	65	26	4	0	4	0	0	91	4	23
2020	IS-04	60	26	9	4	2	0	0	85	6	47
2020	IS-05	42	30	19	9	0	0	0	72	9	43
2020	IS-06	62	31	8	0	0	0	0	92	0	26
2019	IS	50	33	10	5	2	0	1	83	7	135
2019	IS-03	27	45	9	14	5	0	0	73	18	22
2019	IS-04	64	30	7	0	0	0	0	93	0	44
2019	IS-05	50	31	12	5	2	0	0	81	7	42
2018	IS	48	40	5	5	2	1	0	89	7	124
2018	IS-03	48	38	10	5	0	0	0	86	5	21
2018	IS-04	48	40	2	10	0	0	0	88	10	42
2018	IS-05	46	46	3	3	3	0	0	91	6	35
2017	IS	39	44	9	6	2	0	0	83	8	114
2017	IS-03	26	69	5	0	0	0	0	95	0	19
2017	IS-04	40	38	12	7	2	0	0	79	9	44
2017	IS-05	32	45	9	13	0	0	0	77	13	31
2017	IS-06	72	28	0	0	0	0	0	100	0	14
2014	IS	33	43	13	10	1	0	0	76	10	143
2014	IS-02	44	28	14	7	7	0	0	72	14	14
2014	IS-03	29	35	21	14	0	0	0	65	14	28
2014	IS-04	37	42	13	8	0	0	0	79	8	38
2014	IS-05	33	48	7	12	0	0	0	81	12	42
2014	IS-06	28	56	11	6	0	0	0	83	6	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	34	9	8	1	0	82	9	145
2020	IS-03	57	26	13	4	0	0	83	4	23
2020	IS-04	51	32	9	6	2	0	83	9	47
2020	IS-05	39	41	7	11	2	0	80	14	44
2020	IS-06	46	38	8	8	0	0	85	8	26
2019	IS	44	39	7	2	7	1	84	9	135
2019	IS-03	23	50	5	0	23	0	73	23	22
2019	IS-04	55	43	2	0	0	0	98	0	44
2019	IS-05	43	33	12	5	5	2	78	10	42
2018	IS	37	36	15	7	4	0	73	11	124
2018	IS-03	24	43	14	14	5	0	67	19	21
2018	IS-04	36	36	19	10	0	0	71	10	42
2018	IS-05	43	40	9	6	3	0	83	9	35
2017	IS	35	44	10	9	3	0	79	12	114
2017	IS-03	20	53	5	21	0	0	73	21	19
2017	IS-04	38	50	9	0	2	0	88	2	44
2017	IS-05	35	35	16	6	6	0	71	13	31
2017	IS-06	50	14	7	29	0	0	64	29	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	33	9	6	1	0	83	8	143
2020	IS-03	65	26	4	0	4	0	91	4	23
2020	IS-04	61	24	9	7	0	0	85	7	46
2020	IS-05	40	40	12	9	0	0	79	9	43
2020	IS-06	38	42	12	8	0	0	81	8	26
2019	IS	53	31	10	1	3	1	86	5	134
2019	IS-03	45	32	14	5	5	0	77	9	22
2019	IS-04	67	26	7	0	0	0	93	0	43
2019	IS-05	50	33	7	2	5	2	85	7	42
2018	IS	45	38	12	4	1	0	83	5	123
2018	IS-03	38	48	14	0	0	0	86	0	21
2018	IS-04	38	45	12	5	0	0	83	5	42
2018	IS-05	47	32	15	6	0	0	79	6	34
2017	IS	48	39	5	6	1	0	88	7	114
2017	IS-03	42	42	5	11	0	0	84	11	19
2017	IS-04	52	34	9	2	2	0	86	5	44
2017	IS-05	39	45	3	13	0	0	84	13	31
2017	IS-06	72	28	0	0	0	0	100	0	14
2014	IS	56	32	8	5	0	0	88	5	144
2014	IS-02	65	21	0	14	0	0	86	14	14
2014	IS-03	40	53	4	4	0	0	93	4	28
2014	IS-04	69	21	5	5	0	0	90	5	39
2014	IS-05	50	36	12	2	0	0	86	2	42
2014	IS-06	61	17	17	6	0	0	78	6	18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	34	12	8	3	0	77	10	145
2020	IS-03	52	22	17	0	9	0	74	9	23
2020	IS-04	40	40	11	4	4	0	81	9	47
2020	IS-05	41	32	14	14	0	0	73	14	44
2020	IS-06	42	42	8	8	0	0	85	8	26
2019	IS	36	41	10	7	4	1	79	11	135
2019	IS-03	18	45	23	5	5	5	67	10	22
2019	IS-04	43	45	5	5	0	2	91	5	44
2019	IS-05	38	40	5	10	7	0	79	17	42
2018	IS	33	46	8	10	3	0	79	13	124
2018	IS-03	19	57	10	10	5	0	76	14	21
2018	IS-04	33	45	7	14	0	0	79	14	42
2018	IS-05	29	57	6	6	3	0	86	9	35
2017	IS	37	39	11	11	3	0	75	13	114
2017	IS-03	31	37	11	16	5	0	68	21	19
2017	IS-04	41	39	11	7	2	0	79	9	44
2017	IS-05	26	48	13	10	3	0	74	13	31
2017	IS-06	65	14	7	14	0	0	79	14	14
2014	IS	26	46	10	13	4	1	73	18	144
2014	IS-02	30	42	7	14	7	0	72	21	14
2014	IS-03	14	54	7	18	7	0	68	25	28
2014	IS-04	36	38	5	15	3	3	76	18	39
2014	IS-05	31	45	10	12	2	0	76	14	42
2014	IS-06	17	61	17	6	0	0	78	6	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	26	12	8	2	1	1	78	10	145
2020	IS-03	61	22	9	4	4	0	0	83	9	23
2020	IS-04	55	26	13	2	0	2	2	84	2	47
2020	IS-05	43	25	11	16	2	2	0	70	19	44
2020	IS-06	46	31	12	8	4	0	0	77	12	26
2019	IS	49	31	10	7	4	0	0	79	10	134
2019	IS-03	41	32	5	14	9	0	0	73	23	22
2019	IS-04	49	42	5	5	0	0	0	91	5	43
2019	IS-05	48	21	19	7	5	0	0	69	12	42
2018	IS	46	35	7	9	2	0	0	81	11	124
2018	IS-03	48	33	5	5	10	0	0	81	14	21
2018	IS-04	43	43	5	10	0	0	0	86	10	42
2018	IS-05	46	31	11	11	0	0	0	77	11	35
2017	IS	45	35	10	8	3	0	0	80	11	114
2017	IS-03	42	37	5	11	5	0	0	79	16	19
2017	IS-04	45	36	12	5	2	0	0	82	7	44
2017	IS-05	42	32	10	13	3	0	0	74	16	31
2017	IS-06	58	28	7	7	0	0	0	86	7	14
2014	IS	31	44	12	10	3	0	1	75	13	144
2014	IS-02	51	35	7	7	0	0	0	86	7	14
2014	IS-03	19	53	14	7	7	0	0	72	14	28
2014	IS-04	41	33	15	5	3	0	3	76	8	39
2014	IS-05	33	45	7	12	2	0	0	79	14	42
2014	IS-06	11	61	17	11	0	0	0	72	11	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	38	8	3	1	1	87	5	145
2020	IS-03	57	30	9	0	4	0	87	4	23
2020	IS-04	51	38	9	2	0	0	89	2	47
2020	IS-05	43	39	9	5	2	2	84	7	44
2020	IS-06	38	46	8	8	0	0	85	8	26
2019	IS	43	40	11	4	1	0	83	6	136
2019	IS-03	23	50	23	5	0	0	73	5	22
2019	IS-04	50	43	7	0	0	0	93	0	44
2019	IS-05	40	42	7	9	2	0	81	12	43
2018	IS	40	38	12	7	3	0	77	10	124
2018	IS-03	38	48	0	14	0	0	86	14	21
2018	IS-04	36	38	17	10	0	0	74	10	42
2018	IS-05	37	43	9	6	6	0	80	11	35
2017	IS	42	39	7	11	2	0	81	12	114
2017	IS-03	47	27	16	5	5	0	73	11	19
2017	IS-04	39	43	5	14	0	0	82	14	44
2017	IS-05	35	45	10	10	0	0	80	10	31
2017	IS-06	58	21	0	14	7	0	79	21	14
2014	IS	35	41	15	8	2	0	75	9	142
2014	IS-02	65	21	14	0	0	0	86	0	14
2014	IS-03	30	51	11	7	0	0	82	7	27
2014	IS-04	33	44	15	5	3	0	77	8	39
2014	IS-05	40	38	12	10	0	0	79	10	42
2014	IS-06	12	47	24	18	0	0	59	18	17

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	40	9	4	1	86	5	145
2020	IS-03	61	30	4	4	0	91	4	23
2020	IS-04	49	38	9	4	0	87	4	47
2020	IS-05	39	45	11	5	0	84	5	44
2020	IS-06	35	50	8	4	4	85	8	26
2019	IS	50	35	10	1	4	85	5	136
2019	IS-03	41	32	18	0	9	73	9	22
2019	IS-04	59	36	5	0	0	95	0	44
2019	IS-05	44	40	7	2	7	84	9	43
2018	IS	38	44	14	3	1	82	4	124
2018	IS-03	43	33	19	5	0	76	5	21
2018	IS-04	31	55	7	7	0	86	7	42
2018	IS-05	40	43	17	0	0	83	0	35
2017	IS	37	47	7	8	1	84	9	114
2017	IS-03	31	53	5	11	0	84	11	19
2017	IS-04	41	46	5	7	2	86	9	44
2017	IS-05	26	52	13	10	0	77	10	31
2017	IS-06	58	35	0	7	0	93	7	14
2014	IS	36	44	12	6	3	79	9	144
2014	IS-02	44	42	0	0	14	86	14	14
2014	IS-03	26	46	21	4	4	72	7	28
2014	IS-04	46	38	10	5	0	85	5	39
2014	IS-05	33	45	12	7	2	79	10	42
2014	IS-06	33	44	11	11	0	78	11	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	38	19	4	4	1	1	72	8	144
2020	IS-03	41	50	9	0	0	0	0	91	0	22
2020	IS-04	45	30	21	0	4	0	0	74	4	47
2020	IS-05	23	34	25	9	5	2	2	60	14	44
2020	IS-06	15	50	19	8	8	0	0	65	15	26
2019	IS	46	35	11	4	2	0	1	82	7	136
2019	IS-03	68	27	5	0	0	0	0	95	0	22
2019	IS-04	48	32	14	5	2	0	0	80	7	44
2019	IS-05	49	33	12	5	2	0	0	81	7	43
2018	IS	47	34	11	4	4	0	0	80	8	122
2018	IS-03	70	30	0	0	0	0	0	100	0	20
2018	IS-04	45	43	12	0	0	0	0	88	0	42
2018	IS-05	44	29	15	12	0	0	0	74	12	34
2017	IS	35	37	14	12	2	0	0	71	14	114
2017	IS-03	52	37	5	5	0	0	0	89	5	19
2017	IS-04	40	39	11	9	0	0	0	79	9	44
2017	IS-05	26	42	16	13	3	0	0	67	16	31
2017	IS-06	21	14	36	21	7	0	0	35	28	14
2014	IS	47	36	12	3	2	0	0	83	6	144
2014	IS-02	51	35	7	7	0	0	0	86	7	14
2014	IS-03	50	39	4	7	0	0	0	89	7	28
2014	IS-04	54	33	13	0	0	0	0	87	0	39
2014	IS-05	50	33	12	0	5	0	0	83	5	42
2014	IS-06	17	39	28	11	6	0	0	56	17	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	29	31	20	10	1	1	30	38	144
2020	IS-03	4	30	35	13	13	0	4	27	36	23
2020	IS-04	9	21	40	23	6	0	0	30	30	47
2020	IS-05	9	34	30	16	9	2	0	26	44	44
2020	IS-06	12	36	20	24	8	0	0	32	48	25
2019	IS	12	30	34	13	9	1	1	22	43	136
2019	IS-03	23	27	36	5	9	0	0	14	50	22
2019	IS-04	7	25	45	11	7	2	2	19	33	44
2019	IS-05	9	37	28	19	5	2	0	24	48	43
2018	IS	11	33	37	10	6	1	2	16	46	123
2018	IS-03	10	43	14	14	14	0	5	30	55	21
2018	IS-04	10	33	38	12	5	0	2	17	44	42
2018	IS-05	9	26	53	6	3	3	0	9	36	34
2017	IS	13	28	35	13	7	2	2	20	43	114
2017	IS-03	16	27	21	20	5	11	0	29	48	19
2017	IS-04	14	32	37	6	9	0	2	16	47	44
2017	IS-05	13	26	42	16	3	0	0	19	39	31
2017	IS-06	14	28	29	14	7	0	7	23	46	14
2014	IS	11	36	36	10	6	0	1	16	48	143
2014	IS-02	7	21	37	14	14	0	7	30	30	14
2014	IS-03	18	27	44	7	4	0	0	11	45	27
2014	IS-04	8	38	33	5	13	0	3	18	47	39
2014	IS-05	7	36	40	14	2	0	0	17	43	42
2014	IS-06	22	50	22	6	0	0	0	6	72	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	3	16	32	23	21	4	1	46	20	142
2020	IS-03	4	17	13	22	30	9	4	60	25	23
2020	IS-04	2	13	36	17	28	4	0	47	16	47
2020	IS-05	5	20	32	27	11	5	0	40	26	44
2020	IS-06	0	17	39	26	17	0	0	43	17	23
2019	IS	8	13	32	24	20	1	2	45	21	136
2019	IS-03	23	9	41	18	9	0	0	27	32	22
2019	IS-04	5	7	30	30	25	0	5	57	12	44
2019	IS-05	5	19	33	28	14	2	0	43	24	43
2018	IS	11	20	27	24	13	2	2	39	33	123
2018	IS-03	10	19	24	14	24	5	5	42	32	21
2018	IS-04	10	21	21	31	12	0	5	45	33	42
2018	IS-05	9	12	38	29	9	3	0	39	21	34
2017	IS	8	25	28	17	14	4	4	34	35	113
2017	IS-03	11	21	26	10	21	11	0	35	36	19
2017	IS-04	7	30	18	20	13	2	9	38	42	44
2017	IS-05	10	26	42	13	6	3	0	20	37	31
2017	IS-06	8	15	23	30	24	0	0	54	23	13
2014	IS	8	23	33	22	11	1	1	34	32	143
2014	IS-02	7	0	21	35	23	7	7	67	8	14
2014	IS-03	11	27	29	22	7	0	4	31	39	27
2014	IS-04	3	23	33	18	21	3	0	39	26	39
2014	IS-05	7	21	38	26	7	0	0	33	29	42
2014	IS-06	17	39	39	6	0	0	0	6	56	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	31	21	17	6	1	1	24	54	144
2020	IS-03	9	22	22	30	4	4	9	40	35	23
2020	IS-04	17	30	19	26	9	0	0	34	47	47
2020	IS-05	36	32	16	11	2	2	0	14	70	44
2020	IS-06	20	32	36	4	8	0	0	12	52	25
2019	IS	33	25	21	12	5	1	3	18	60	136
2019	IS-03	32	41	14	5	5	0	5	10	76	22
2019	IS-04	20	11	41	14	9	0	5	24	33	44
2019	IS-05	47	23	14	14	0	2	0	14	71	43
2018	IS	35	23	23	7	8	2	2	16	61	124
2018	IS-03	29	24	14	10	14	0	10	26	58	21
2018	IS-04	33	21	29	5	10	0	2	15	56	42
2018	IS-05	34	26	23	9	3	6	0	12	64	35
2017	IS	27	31	25	8	7	1	2	15	59	113
2017	IS-03	37	15	16	5	16	5	5	23	59	19
2017	IS-04	23	33	21	11	9	0	2	21	58	43
2017	IS-05	23	45	29	3	0	0	0	3	68	31
2017	IS-06	21	21	35	15	7	0	0	22	42	14
2014	IS	40	30	19	5	4	0	3	9	71	144
2014	IS-02	35	28	14	0	16	0	7	17	68	14
2014	IS-03	35	29	32	4	0	0	0	4	65	28
2014	IS-04	38	26	15	5	10	0	5	16	68	39
2014	IS-05	38	33	17	10	0	0	2	10	73	42
2014	IS-06	50	39	11	0	0	0	0	0	89	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	13	32	32	16	6	1	0	22	45	144
2020	IS-03	13	26	17	30	13	0	0	43	39	23
2020	IS-04	11	40	32	11	6	0	0	17	51	47
2020	IS-05	18	30	36	11	2	2	0	14	49	44
2020	IS-06	12	28	40	16	4	0	0	20	40	25
2019	IS	11	27	36	15	10	1	1	25	39	136
2019	IS-03	18	14	45	14	9	0	0	23	32	22
2019	IS-04	5	23	50	14	9	0	0	23	27	44
2019	IS-05	19	28	28	14	9	2	0	24	48	43
2018	IS	12	29	34	14	9	1	2	23	42	124
2018	IS-03	5	24	43	14	14	0	0	29	29	21
2018	IS-04	7	38	31	10	10	0	5	20	48	42
2018	IS-05	20	26	40	6	6	3	0	12	47	35
2017	IS	12	28	36	17	6	1	0	24	40	112
2017	IS-03	11	16	27	36	5	5	0	44	28	19
2017	IS-04	11	28	41	10	9	0	0	20	39	44
2017	IS-05	13	39	29	16	3	0	0	19	52	31
2017	IS-06	16	8	59	16	0	0	0	16	25	12
2014	IS	8	31	38	18	5	0	0	23	39	144
2014	IS-02	7	7	28	35	23	0	0	58	14	14
2014	IS-03	14	25	43	18	0	0	0	18	39	28
2014	IS-04	5	31	41	18	5	0	0	23	36	39
2014	IS-05	7	29	38	21	5	0	0	26	36	42
2014	IS-06	11	67	22	0	0	0	0	0	78	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	13	22	28	24	10	1	1	35	35	144
2020	IS-03	9	9	18	27	27	5	5	60	20	22
2020	IS-04	11	19	40	23	6	0	0	30	30	47
2020	IS-05	23	25	20	25	5	2	0	30	49	44
2020	IS-06	8	35	27	19	12	0	0	31	42	26
2019	IS	13	18	32	20	13	3	1	34	33	136
2019	IS-03	23	14	9	41	9	5	0	52	38	22
2019	IS-04	14	20	34	14	16	0	2	30	35	44
2019	IS-05	7	19	47	19	5	5	0	24	27	43
2018	IS	16	23	33	15	10	1	3	25	40	124
2018	IS-03	24	10	24	14	24	0	5	40	35	21
2018	IS-04	12	31	33	17	2	0	5	20	45	42
2018	IS-05	14	14	46	14	9	3	0	24	29	35
2017	IS	14	26	30	18	7	3	2	26	42	113
2017	IS-03	5	21	43	10	11	11	0	23	30	19
2017	IS-04	16	25	30	15	9	0	5	25	43	44
2017	IS-05	13	29	29	22	6	0	0	29	42	31
2017	IS-06	24	23	23	30	0	0	0	30	47	13
2014	IS	15	32	26	19	6	0	2	26	47	144
2014	IS-02	7	23	42	7	14	0	7	23	32	14
2014	IS-03	21	25	33	14	4	0	4	18	48	28
2014	IS-04	8	36	26	21	8	0	3	29	45	39
2014	IS-05	12	31	24	29	5	0	0	33	43	42
2014	IS-06	28	50	6	11	6	0	0	17	78	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	23	21	21	22	3	1	45	33	144
2020	IS-03	9	17	13	17	22	17	4	50	33	23
2020	IS-04	11	11	23	26	30	0	0	55	21	47
2020	IS-05	7	34	23	18	14	2	2	33	43	44
2020	IS-06	8	32	20	16	24	0	0	40	40	25
2019	IS	9	20	37	19	12	3	1	32	30	135
2019	IS-03	18	14	32	18	14	5	0	33	33	22
2019	IS-04	2	18	41	25	14	0	0	39	20	44
2019	IS-05	10	21	48	10	7	5	0	18	33	42
2018	IS	20	24	23	18	10	3	2	29	47	124
2018	IS-03	24	14	5	24	19	14	0	50	44	21
2018	IS-04	14	29	31	19	5	0	2	24	44	42
2018	IS-05	14	23	37	11	9	3	3	21	39	35
2017	IS	19	21	23	23	11	1	2	35	41	114
2017	IS-03	11	27	11	26	21	5	0	49	39	19
2017	IS-04	28	16	21	20	11	0	5	32	46	44
2017	IS-05	16	29	19	26	10	0	0	35	45	31
2017	IS-06	14	7	50	28	0	0	0	28	21	14
2014	IS	8	17	27	30	14	0	3	46	26	144
2014	IS-02	0	14	30	21	14	0	21	45	18	14
2014	IS-03	11	25	19	35	7	0	4	44	37	28
2014	IS-04	3	15	31	26	26	0	0	51	18	39
2014	IS-05	14	10	24	40	10	0	2	51	24	42
2014	IS-06	11	28	33	17	11	0	0	28	39	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	24	32	17	10	2	1	27	40	143
2020	IS-03	9	13	30	22	13	9	4	40	25	23
2020	IS-04	15	24	20	30	11	0	0	41	39	46
2020	IS-05	23	20	39	11	5	2	0	16	44	44
2020	IS-06	8	32	48	0	12	0	0	12	40	25
2019	IS	18	27	32	6	12	3	1	18	48	136
2019	IS-03	27	36	23	0	5	5	5	5	70	22
2019	IS-04	7	18	41	9	20	5	0	31	26	44
2019	IS-05	26	26	35	5	7	2	0	12	52	43
2018	IS	22	24	27	17	8	2	1	26	47	124
2018	IS-03	19	19	24	10	24	5	0	35	40	21
2018	IS-04	24	21	26	21	5	0	2	27	46	42
2018	IS-05	23	29	23	20	3	3	0	24	53	35
2017	IS	15	28	28	15	7	4	4	24	46	114
2017	IS-03	11	32	10	11	21	16	0	38	51	19
2017	IS-04	11	32	28	15	7	2	5	23	47	44
2017	IS-05	23	23	35	19	0	0	0	19	45	31
2017	IS-06	7	28	29	21	7	0	7	30	38	14
2014	IS	20	28	29	12	6	1	4	19	51	144
2014	IS-02	7	28	37	7	7	0	14	16	41	14
2014	IS-03	25	21	43	4	4	0	4	7	48	28
2014	IS-04	15	23	26	18	13	0	5	32	41	39
2014	IS-05	17	31	29	12	5	5	2	18	51	42
2014	IS-06	33	44	11	11	0	0	0	11	78	18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	31	41	17	3	1	1	20	39	143
2020	IS-03	9	17	43	26	4	0	0	30	26	23
2020	IS-04	13	26	38	19	4	0	0	23	38	47
2020	IS-05	5	39	41	11	0	2	2	12	45	44
2020	IS-06	4	33	42	17	4	0	0	21	38	24
2019	IS	22	25	30	15	7	0	1	22	47	136
2019	IS-03	36	32	18	9	5	0	0	14	68	22
2019	IS-04	18	18	34	16	14	0	0	30	36	44
2019	IS-05	19	26	26	23	7	0	0	30	44	43

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	34	14	7	2	8	5	74	10	145
2020	IS-03	17	39	13	13	0	4	13	68	16	23
2020	IS-04	36	26	13	6	2	15	2	74	10	47
2020	IS-05	30	41	5	7	5	7	7	82	13	44
2020	IS-06	27	42	27	4	0	0	0	69	4	26
2019	IS	35	29	18	7	3	7	2	70	10	136
2019	IS-03	36	32	5	5	9	14	0	79	16	22
2019	IS-04	41	30	16	7	0	5	2	76	7	44
2019	IS-05	28	30	23	7	5	7	0	63	13	43
2018	IS	28	34	17	8	5	7	2	67	14	123
2018	IS-03	20	35	15	10	0	15	5	69	13	20
2018	IS-04	21	38	24	5	7	5	0	63	13	42
2018	IS-05	37	34	14	0	6	6	3	78	6	35
2017	IS	27	38	9	13	3	9	2	72	18	113
2017	IS-03	5	32	21	11	5	26	0	50	22	19
2017	IS-04	37	31	9	14	2	2	5	73	17	44
2017	IS-05	26	47	3	13	0	10	0	81	15	30
2017	IS-06	21	50	7	14	7	0	0	72	21	14
2014	IS	30	35	13	9	7	3	3	70	17	144
2014	IS-02	44	28	14	14	0	0	0	72	14	14
2014	IS-03	21	61	7	0	7	4	0	85	7	28
2014	IS-04	26	31	8	13	13	5	5	63	29	39
2014	IS-05	48	21	14	5	5	2	5	74	10	42
2014	IS-06	6	44	22	22	6	0	0	50	28	18

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	62	25	5	3	3	1	1	88	7	145
2020	IS-03	65	22	0	4	4	0	4	91	9	23
2020	IS-04	60	26	6	4	4	0	0	85	9	47
2020	IS-05	59	27	2	5	5	2	0	88	9	44
2020	IS-06	62	27	12	0	0	0	0	88	0	26
2019	IS	52	28	6	7	4	1	0	82	12	134
2019	IS-03	45	27	5	9	14	0	0	73	23	22
2019	IS-04	59	27	7	7	0	0	0	86	7	44
2019	IS-05	43	33	5	10	5	5	0	80	15	42
2018	IS	49	31	9	7	3	1	0	80	11	124
2018	IS-03	38	38	10	5	5	5	0	80	10	21
2018	IS-04	43	33	14	7	2	0	0	76	10	42
2018	IS-05	69	17	6	3	6	0	0	86	9	35
2017	IS	49	35	5	9	2	0	0	84	11	114
2017	IS-03	36	37	16	5	5	0	0	73	11	19
2017	IS-04	52	36	0	12	0	0	0	88	12	44
2017	IS-05	58	26	7	6	3	0	0	84	10	31
2017	IS-06	43	35	7	14	0	0	0	79	14	14
2014	IS	45	35	8	6	6	0	0	80	11	144
2014	IS-02	65	35	0	0	0	0	0	100	0	14
2014	IS-03	35	40	11	7	7	0	0	75	14	28
2014	IS-04	44	36	10	5	5	0	0	79	10	39
2014	IS-05	55	29	10	5	2	0	0	83	7	42
2014	IS-06	28	50	6	0	17	0	0	78	17	18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	68	24	5	1	1	1	1	93	2	144
2020	IS-03	65	22	9	0	0	0	4	91	0	23
2020	IS-04	62	30	4	2	2	0	0	91	4	47
2020	IS-05	72	16	7	0	2	2	0	90	2	43
2020	IS-06	73	27	0	0	0	0	0	100	0	26
2019	IS	56	29	7	7	2	0	0	84	9	135
2019	IS-03	57	24	14	5	0	0	0	81	5	21
2019	IS-04	66	23	7	5	0	0	0	89	5	44
2019	IS-05	44	40	0	12	5	0	0	84	16	43
2018	IS	50	37	7	3	3	0	0	87	7	123
2018	IS-03	57	29	10	5	0	0	0	86	5	21
2018	IS-04	36	40	12	5	7	0	0	76	12	42
2018	IS-05	56	41	0	0	3	0	0	97	3	34
2017	IS	53	30	12	5	0	0	0	83	5	114
2017	IS-03	53	32	5	11	0	0	0	84	11	19
2017	IS-04	54	30	14	2	0	0	0	84	2	44
2017	IS-05	58	29	6	6	0	0	0	87	6	31
2017	IS-06	43	35	14	7	0	0	0	79	7	14
2014	IS	43	42	8	3	3	0	0	85	7	144
2014	IS-02	37	63	0	0	0	0	0	100	0	14
2014	IS-03	40	46	7	4	4	0	0	86	7	28
2014	IS-04	38	41	15	3	3	0	0	79	5	39
2014	IS-05	55	31	5	7	2	0	0	86	10	42
2014	IS-06	28	50	11	0	11	0	0	78	11	18

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	30	3	3	2	1	1	92	5	142
2020	IS-03	52	35	4	0	4	0	4	91	5	23
2020	IS-04	65	24	2	4	4	0	0	89	9	46
2020	IS-05	56	35	2	5	0	2	0	93	5	43
2020	IS-06	64	32	4	0	0	0	0	96	0	25
2019	IS	52	38	5	1	3	1	0	90	4	136
2019	IS-03	36	41	14	0	9	0	0	77	9	22
2019	IS-04	59	39	0	2	0	0	0	98	2	44
2019	IS-05	47	44	2	2	2	2	0	93	5	43
2018	IS	52	38	3	3	3	1	0	90	7	124
2018	IS-03	52	33	10	5	0	0	0	86	5	21
2018	IS-04	38	45	5	7	5	0	0	83	12	42
2018	IS-05	63	31	0	0	3	3	0	97	3	35

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	18	3	2	1	8	10	92	3	145
2020	IS-03	30	13	9	4	0	17	26	77	8	23
2020	IS-04	66	15	4	2	0	6	6	93	2	47
2020	IS-05	57	20	2	2	2	9	7	92	5	44
2020	IS-06	73	23	0	0	0	0	4	100	0	26

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	18	8	3	1	1	3	88	4	144
2020	IS-03	57	13	13	0	9	0	9	76	10	23
2020	IS-04	63	17	13	2	0	0	4	84	2	46
2020	IS-05	75	18	2	5	0	0	0	93	5	44
2020	IS-06	73	23	0	4	0	0	0	96	4	26
2019	IS	60	23	11	1	1	1	4	87	2	136
2019	IS-03	45	23	23	5	5	0	0	68	9	22
2019	IS-04	61	27	7	0	0	0	5	93	0	44
2019	IS-05	60	23	9	0	0	2	5	90	0	43

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	28	5	3	3	1	0	89	6	143
2020	IS-03	61	22	4	9	4	0	0	83	13	23
2020	IS-04	63	26	2	2	7	0	0	89	9	46
2020	IS-05	55	32	7	2	2	2	0	88	5	44
2020	IS-06	60	32	8	0	0	0	0	92	0	25
2019	IS	56	28	7	4	2	0	2	86	7	135
2019	IS-03	45	27	5	14	9	0	0	73	23	22
2019	IS-04	57	39	5	0	0	0	0	95	0	44
2019	IS-05	60	14	14	5	2	0	5	78	8	42
2018	IS	51	31	9	8	0	1	0	83	8	124
2018	IS-03	48	33	14	5	0	0	0	81	5	21
2018	IS-04	50	26	5	17	0	2	0	78	17	42
2018	IS-05	57	37	3	3	0	0	0	94	3	35
2017	IS	56	30	4	6	3	1	0	87	9	114
2017	IS-03	36	48	5	11	0	0	0	84	11	19
2017	IS-04	64	25	2	2	5	2	0	91	7	44
2017	IS-05	58	32	0	6	3	0	0	90	10	31
2017	IS-06	50	22	21	7	0	0	0	72	7	14
2014	IS	36	43	8	8	5	0	0	79	13	144
2014	IS-02	44	49	7	0	0	0	0	93	0	14
2014	IS-03	28	54	7	7	4	0	0	82	11	28
2014	IS-04	44	26	13	10	8	0	0	69	18	39
2014	IS-05	36	57	0	7	0	0	0	93	7	42
2014	IS-06	33	28	22	6	11	0	0	61	17	18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	68	15	8	3	4	1	2	85	7	144
2020	IS-03	70	13	4	4	9	0	0	83	13	23
2020	IS-04	63	13	11	2	4	2	4	81	7	46
2020	IS-05	70	16	7	2	2	0	2	88	5	44
2020	IS-06	69	15	8	4	4	0	0	85	8	26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	62	29	4	2	2	0	0	92	4	143
2020	IS-03	65	26	4	0	4	0	0	91	4	23
2020	IS-04	62	29	2	4	2	0	0	91	7	45
2020	IS-05	64	30	5	0	2	0	0	93	2	44
2020	IS-06	58	35	4	4	0	0	0	92	4	26
2019	IS	55	29	8	4	2	0	1	86	6	136
2019	IS-03	32	41	14	14	0	0	0	73	14	22
2019	IS-04	70	20	9	0	0	0	0	91	0	44
2019	IS-05	49	33	5	5	7	0	2	83	12	43
2018	IS	55	31	7	6	1	0	0	86	6	124
2018	IS-03	57	24	5	14	0	0	0	81	14	21
2018	IS-04	55	33	10	2	0	0	0	88	2	42
2018	IS-05	60	31	6	3	0	0	0	91	3	35
2017	IS	61	27	4	4	4	1	0	88	8	114
2017	IS-03	36	48	11	5	0	0	0	84	5	19
2017	IS-04	68	20	0	5	5	2	0	91	9	44
2017	IS-05	61	32	3	0	3	0	0	94	3	31
2017	IS-06	65	14	7	7	7	0	0	79	14	14
2014	IS	43	35	10	9	4	0	0	78	13	144
2014	IS-02	51	35	0	14	0	0	0	86	14	14
2014	IS-03	32	47	4	7	11	0	0	79	18	28
2014	IS-04	49	23	13	13	3	0	0	72	15	39
2014	IS-05	48	38	12	2	0	0	0	86	2	42
2014	IS-06	33	33	17	17	0	0	0	67	17	18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	42	58	145
2020	IS-03	43	57	23
2020	IS-04	40	60	47
2020	IS-05	43	57	44
2020	IS-06	42	58	26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	17	5	3	1	3	6	91	4	144
2020	IS-03	70	13	9	4	0	4	0	86	5	23
2020	IS-04	70	9	4	2	2	4	9	90	5	46
2020	IS-05	64	18	5	5	0	2	7	90	5	44
2020	IS-06	58	35	4	0	0	0	4	96	0	26

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	22	3	5	2	1	90	7	145
2020	IS-03	70	17	0	4	9	0	87	13	23
2020	IS-04	72	11	6	9	2	0	83	11	47
2020	IS-05	66	30	0	2	0	2	98	2	44
2020	IS-06	54	35	8	4	0	0	88	4	26
2019	IS	59	30	4	4	2	1	90	6	135
2019	IS-03	45	32	5	9	9	0	77	18	22
2019	IS-04	67	28	5	0	0	0	95	0	43
2019	IS-05	53	33	5	7	2	0	86	9	43
2018	IS	56	31	6	3	3	0	87	6	124
2018	IS-03	57	29	0	5	10	0	86	14	21
2018	IS-04	57	31	10	2	0	0	88	2	42
2018	IS-05	63	34	3	0	0	0	97	0	35
2017	IS	68	17	3	8	4	0	85	12	114
2017	IS-03	52	32	0	16	0	0	84	16	19
2017	IS-04	73	13	2	9	2	0	86	12	44
2017	IS-05	71	23	0	0	6	0	94	6	31
2017	IS-06	65	7	7	14	7	0	72	21	14
2014	IS	46	32	8	6	6	1	79	13	144
2014	IS-02	65	35	0	0	0	0	100	0	14
2014	IS-03	43	35	7	7	7	0	79	14	28
2014	IS-04	44	28	10	8	8	3	74	16	39
2014	IS-05	60	26	7	5	2	0	86	7	42
2014	IS-06	17	50	17	6	11	0	67	17	18

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	39	7	4	5	9	1	82	10	144
2020	IS-03	30	30	4	4	9	17	4	78	17	23
2020	IS-04	36	47	4	0	4	9	0	91	5	47
2020	IS-05	36	34	9	9	5	7	0	76	15	44
2020	IS-06	36	44	12	0	4	4	0	83	4	25
2019	IS	28	31	19	13	5	4	0	61	19	136
2019	IS-03	18	36	23	14	5	5	0	57	19	22
2019	IS-04	36	39	25	0	0	0	0	75	0	44
2019	IS-05	23	28	16	16	9	7	0	55	28	43
2018	IS	23	29	25	10	4	9	0	58	15	124
2018	IS-03	19	38	0	24	0	19	0	71	29	21
2018	IS-04	26	24	31	5	5	10	0	55	11	42
2018	IS-05	23	26	34	11	0	6	0	52	12	35
2017	IS	24	36	13	8	4	14	0	70	14	114
2017	IS-03	15	27	16	0	5	37	0	66	8	19
2017	IS-04	31	37	14	11	2	4	0	71	14	44
2017	IS-05	19	38	13	3	6	19	0	72	12	31
2017	IS-06	29	35	14	14	7	0	0	65	21	14
2014	IS	22	41	15	9	7	6	0	67	17	144
2014	IS-02	30	56	14	0	0	0	0	86	0	14
2014	IS-03	32	33	7	11	14	4	0	67	26	28
2014	IS-04	18	49	13	10	3	8	0	72	14	39
2014	IS-05	21	33	24	10	5	7	0	59	15	42
2014	IS-06	17	39	17	6	17	6	0	59	24	18

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	39	12	6	5	5	0	75	12	145
2020	IS-03	35	30	9	9	9	9	0	71	19	23
2020	IS-04	32	47	13	4	4	0	0	79	9	47
2020	IS-05	32	34	11	9	7	7	0	71	17	44
2020	IS-06	35	42	19	0	0	4	0	80	0	26
2019	IS	26	36	19	12	5	2	0	63	17	135
2019	IS-03	27	23	18	14	9	9	0	55	25	22
2019	IS-04	30	49	21	0	0	0	0	79	0	43
2019	IS-05	19	37	16	19	7	2	0	57	26	43
2018	IS	21	35	24	11	7	2	0	57	19	123
2018	IS-03	14	43	10	24	5	5	0	60	30	21
2018	IS-04	26	33	24	10	5	2	0	61	15	42
2018	IS-05	15	35	35	9	6	0	0	50	15	34
2017	IS	23	35	18	13	5	4	1	62	20	114
2017	IS-03	10	16	27	11	11	27	0	35	29	19
2017	IS-04	33	39	14	9	2	0	2	74	12	44
2017	IS-05	13	45	20	16	6	0	0	58	23	31
2017	IS-06	36	28	7	21	7	0	0	65	28	14
2014	IS	18	41	20	10	8	2	1	61	18	144
2014	IS-02	30	35	35	0	0	0	0	65	0	14
2014	IS-03	32	33	14	0	18	4	0	67	18	28
2014	IS-04	15	44	15	15	8	0	3	61	24	39
2014	IS-05	14	43	21	19	0	2	0	59	20	42
2014	IS-06	6	44	22	6	17	6	0	53	24	18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	34	14	12	6	7	0	64	20	145
2020	IS-03	22	26	13	13	9	17	0	58	26	23
2020	IS-04	19	36	21	9	9	6	0	59	18	47
2020	IS-05	32	36	7	16	5	5	0	71	21	44
2020	IS-06	31	38	15	12	4	0	0	69	15	26
2019	IS	17	35	24	11	7	7	0	56	19	135
2019	IS-03	10	48	14	5	14	10	0	63	21	21
2019	IS-04	25	27	27	11	0	9	0	58	13	44
2019	IS-05	9	40	23	19	5	5	0	51	24	43
2018	IS	12	30	24	19	7	7	0	46	28	123
2018	IS-03	0	43	19	24	5	10	0	47	32	21
2018	IS-04	17	29	29	20	0	5	0	49	21	41
2018	IS-05	9	20	34	23	6	9	0	31	31	35
2017	IS	17	32	18	19	7	7	0	54	28	114
2017	IS-03	10	11	16	21	16	27	0	28	51	19
2017	IS-04	27	36	18	14	0	5	0	66	14	44
2017	IS-05	6	38	19	20	13	3	0	46	34	31
2017	IS-06	22	42	14	14	7	0	0	65	21	14
2014	IS	11	37	22	18	6	5	1	52	25	144
2014	IS-02	30	21	35	14	0	0	0	51	14	14
2014	IS-03	14	50	11	7	14	4	0	67	22	28
2014	IS-04	10	36	8	31	5	8	3	51	40	39
2014	IS-05	7	38	31	17	0	7	0	49	18	42
2014	IS-06	6	33	33	17	11	0	0	39	28	18

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	51	12	9	6	3	72	15	145
2020	IS-03	13	48	17	4	9	9	67	14	23
2020	IS-04	19	55	11	9	6	0	74	15	47
2020	IS-05	20	43	16	11	5	5	67	17	44
2020	IS-06	15	62	8	12	4	0	77	15	26
2019	IS	15	35	24	19	5	1	51	25	136
2019	IS-03	9	45	14	32	0	0	55	32	22
2019	IS-04	25	36	30	7	0	2	63	7	44
2019	IS-05	5	33	23	28	9	2	38	38	43
2018	IS	9	41	19	19	7	4	52	28	124
2018	IS-03	5	38	29	14	10	5	45	25	21
2018	IS-04	12	40	24	19	0	5	55	20	42
2018	IS-05	6	40	17	29	6	3	47	35	35
2017	IS	20	42	12	17	5	3	65	23	114
2017	IS-03	15	21	16	21	11	16	43	38	19
2017	IS-04	25	39	14	18	2	2	65	21	44
2017	IS-05	13	61	10	13	3	0	74	16	31
2017	IS-06	28	43	7	7	14	0	72	21	14
2014	IS	13	46	19	13	8	1	60	21	141
2014	IS-02	32	23	38	8	0	0	55	8	13
2014	IS-03	11	45	15	11	15	4	58	27	27
2014	IS-04	13	44	13	23	8	0	56	31	39
2014	IS-05	10	61	12	12	2	2	73	15	41
2014	IS-06	11	39	28	6	17	0	50	22	18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	28	10	4	1	4	1	83	6	145
2020	IS-03	57	22	4	9	0	9	0	86	10	23
2020	IS-04	57	21	11	4	2	2	2	82	7	47
2020	IS-05	41	34	14	5	2	5	0	79	7	44
2020	IS-06	50	38	12	0	0	0	0	88	0	26
2019	IS	51	25	14	2	4	4	0	79	6	134
2019	IS-03	27	45	18	0	0	9	0	80	0	22
2019	IS-04	65	19	12	2	2	0	0	84	5	43
2019	IS-05	51	14	19	5	7	5	0	68	12	43

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	49	14	8	2	1	76	10	144
2020	IS-03	30	30	22	13	4	0	61	17	23
2020	IS-04	36	49	6	9	0	0	85	9	47
2020	IS-05	14	56	21	5	0	5	73	5	43
2020	IS-06	23	50	12	8	8	0	73	15	26
2019	IS	24	46	16	12	1	1	70	13	136
2019	IS-03	23	36	27	14	0	0	59	14	22
2019	IS-04	36	36	23	2	0	2	74	2	44
2019	IS-05	14	58	7	14	5	2	74	19	43
2018	IS	16	55	16	8	2	2	73	11	123
2018	IS-03	10	62	5	14	0	10	79	16	21
2018	IS-04	24	61	15	0	0	0	85	0	41
2018	IS-05	9	51	26	11	3	0	60	14	35
2017	IS	24	48	15	7	4	2	73	12	114
2017	IS-03	26	37	16	5	11	5	66	17	19
2017	IS-04	25	50	16	5	2	2	76	7	44
2017	IS-05	26	48	13	10	3	0	74	13	31
2017	IS-06	14	65	7	7	7	0	79	14	14
2014	IS	22	48	17	10	3	0	70	13	144
2014	IS-02	58	21	7	7	7	0	79	14	14
2014	IS-03	25	50	11	7	7	0	75	14	28
2014	IS-04	26	54	13	5	3	0	79	8	39
2014	IS-05	12	52	21	14	0	0	64	14	42
2014	IS-06	11	50	17	17	6	0	61	22	18

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	39	14	15	6	5	1	63	22	145
2020	IS-03	35	26	17	4	13	4	0	64	18	23
2020	IS-04	21	45	9	15	4	6	0	70	20	47
2020	IS-05	11	48	14	20	2	2	2	62	24	44
2020	IS-06	19	23	23	19	8	8	0	46	29	26
2019	IS	13	32	29	19	5	2	0	46	24	135
2019	IS-03	9	36	27	23	5	0	0	45	27	22
2019	IS-04	19	30	42	5	2	2	0	50	7	43
2019	IS-05	12	28	23	28	5	5	0	41	34	43

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	33	10	13	4	3	1	71	18	144
2020	IS-03	39	26	4	17	9	0	4	68	27	23
2020	IS-04	36	40	9	11	2	2	0	78	13	47
2020	IS-05	26	35	12	19	5	5	0	63	24	43
2020	IS-06	42	31	8	8	4	8	0	79	13	26
2019	IS	31	42	13	11	2	1	1	74	13	136
2019	IS-03	27	45	14	14	0	0	0	73	14	22
2019	IS-04	32	43	14	9	0	2	0	77	9	44
2019	IS-05	30	42	9	12	7	0	0	72	19	43
2018	IS	26	42	15	11	2	2	0	70	14	123
2018	IS-03	29	43	14	10	0	5	0	75	10	21
2018	IS-04	22	46	17	12	0	2	0	70	13	41
2018	IS-05	20	46	17	14	0	3	0	68	15	35
2017	IS	44	39	7	9	0	2	0	84	9	114
2017	IS-03	31	32	5	21	0	11	0	70	24	19
2017	IS-04	36	45	7	11	0	0	0	82	11	44
2017	IS-05	48	42	7	3	0	0	0	90	3	31
2017	IS-06	71	29	0	0	0	0	0	100	0	14
2014	IS	39	40	7	10	2	2	0	81	12	144
2014	IS-02	51	21	14	7	7	0	0	72	14	14
2014	IS-03	43	35	4	15	0	4	0	81	16	28
2014	IS-04	36	46	5	10	3	0	0	82	13	39
2014	IS-05	36	45	10	5	0	5	0	85	5	42
2014	IS-06	44	39	6	6	6	0	0	83	11	18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	39	20	5	2	2	73	7	143
2020	IS-03	48	30	9	9	4	0	78	13	23
2020	IS-04	35	46	17	0	2	0	80	2	46
2020	IS-05	23	41	16	11	2	7	68	15	44
2020	IS-06	32	28	40	0	0	0	60	0	25
2019	IS	28	39	22	9	1	1	68	10	134
2019	IS-03	23	36	27	14	0	0	59	14	22
2019	IS-04	40	35	19	5	0	2	76	5	43
2019	IS-05	21	33	29	12	2	2	56	15	42
2018	IS	20	50	20	7	1	3	72	8	123
2018	IS-03	24	43	19	5	0	10	74	5	21
2018	IS-04	22	56	17	5	0	0	78	5	41
2018	IS-05	17	37	34	9	0	3	56	9	35

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	23	19	15	9	12	3	50	28	145
2020	IS-03	30	13	22	17	4	13	0	50	25	23
2020	IS-04	19	26	13	15	9	15	4	55	29	47
2020	IS-05	2	36	18	14	14	11	5	46	32	44
2020	IS-06	31	12	23	15	8	12	0	48	26	26
2019	IS	11	24	18	16	16	14	2	42	37	135
2019	IS-03	5	23	18	23	14	18	0	33	44	22
2019	IS-04	20	32	16	11	9	9	2	59	23	44
2019	IS-05	7	21	17	14	21	17	2	35	44	42
2018	IS	10	21	21	22	10	15	2	37	38	123
2018	IS-03	10	19	24	14	14	19	0	35	35	21
2018	IS-04	7	27	22	27	7	10	0	38	38	41
2018	IS-05	3	17	20	23	6	26	6	29	42	35
2017	IS	10	25	17	20	13	10	4	41	39	114
2017	IS-03	5	27	16	11	11	26	5	46	31	19
2017	IS-04	16	27	18	23	7	7	2	47	33	44
2017	IS-05	3	23	29	29	10	6	0	28	41	31
2017	IS-06	21	14	0	7	43	0	14	41	59	14
2014	IS	7	21	20	21	15	15	1	34	43	144
2014	IS-02	16	21	14	21	0	28	0	51	29	14
2014	IS-03	0	32	11	28	21	7	0	34	53	28
2014	IS-04	10	18	18	23	13	15	3	34	44	39
2014	IS-05	7	24	21	10	14	21	2	41	31	42
2014	IS-06	6	11	33	22	28	0	0	17	50	18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	35	15	10	2	4	0	72	12	144
2020	IS-03	39	22	13	13	9	4	0	64	23	23
2020	IS-04	32	30	17	13	0	9	0	67	14	47
2020	IS-05	33	44	14	5	2	2	0	79	7	43
2020	IS-06	38	42	12	8	0	0	0	81	8	26
2019	IS	30	37	16	10	4	1	1	69	15	134
2019	IS-03	14	41	18	18	9	0	0	55	27	22
2019	IS-04	35	49	12	0	0	2	2	88	0	43
2019	IS-05	29	33	17	14	5	2	0	63	20	42
2018	IS	26	36	16	16	4	2	0	63	21	123
2018	IS-03	19	38	19	19	0	5	0	60	20	21
2018	IS-04	24	39	17	15	5	0	0	63	20	41
2018	IS-05	23	43	17	11	3	3	0	68	15	35
2017	IS	30	38	14	9	2	6	1	73	12	114
2017	IS-03	31	27	16	5	0	21	0	73	7	19
2017	IS-04	39	32	14	9	2	2	2	73	12	44
2017	IS-05	13	58	13	10	0	6	0	76	10	31
2017	IS-06	35	28	14	15	7	0	0	64	22	14
2014	IS	24	43	16	12	3	1	0	68	16	144
2014	IS-02	30	42	14	7	7	0	0	72	14	14
2014	IS-03	33	35	11	14	4	4	0	71	18	28
2014	IS-04	23	44	13	15	3	3	0	68	18	39
2014	IS-05	21	55	10	12	2	0	0	76	14	42
2014	IS-06	17	28	44	6	6	0	0	44	11	18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	34	8	10	9	3	4	71	20	145
2020	IS-03	30	22	0	9	26	4	9	60	40	23
2020	IS-04	23	38	11	9	6	6	6	71	17	47
2020	IS-05	27	43	9	9	7	2	2	74	17	44
2020	IS-06	46	31	8	15	0	0	0	77	15	26
2019	IS	26	30	13	13	12	2	4	60	27	134
2019	IS-03	14	18	9	23	32	5	0	33	57	22
2019	IS-04	25	39	14	9	5	2	7	70	15	44
2019	IS-05	29	34	10	12	7	2	5	68	21	41
2018	IS	25	36	9	18	9	2	1	63	28	122
2018	IS-03	10	43	10	19	14	5	0	55	35	21
2018	IS-04	17	39	12	24	7	0	0	56	32	41
2018	IS-05	29	44	6	15	0	3	3	78	16	34
2017	IS	25	34	14	17	5	2	3	62	23	114
2017	IS-03	10	37	5	37	5	5	0	49	45	19
2017	IS-04	37	34	14	7	2	2	5	75	10	44
2017	IS-05	16	42	20	16	6	0	0	58	23	31
2017	IS-06	28	21	14	15	14	0	7	53	32	14
2014	IS	13	30	15	23	15	1	2	45	40	144
2014	IS-02	16	14	7	35	28	0	0	30	63	14
2014	IS-03	15	43	11	11	21	0	0	57	32	28
2014	IS-04	8	41	15	21	8	0	8	53	31	39
2014	IS-05	17	29	12	31	7	5	0	48	40	42
2014	IS-06	11	11	39	17	22	0	0	22	39	18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	21	14	11	6	1	3	67	18	145
2020	IS-03	57	13	4	13	4	4	4	76	19	23
2020	IS-04	51	17	15	2	11	0	4	71	13	47
2020	IS-05	30	32	14	16	5	0	5	64	21	44
2020	IS-06	35	19	23	15	4	4	0	56	20	26
2019	IS	46	26	13	7	4	0	4	75	12	136
2019	IS-03	55	23	0	5	14	0	5	81	19	22
2019	IS-04	43	36	14	2	0	0	5	83	2	44
2019	IS-05	49	26	14	12	0	0	0	74	12	43

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	20	14	3	1	2	3	82	4	145
2020	IS-03	61	13	4	13	0	4	4	81	14	23
2020	IS-04	64	13	15	2	2	0	4	80	4	47
2020	IS-05	52	25	16	0	0	2	5	83	0	44
2020	IS-06	50	31	15	0	0	4	0	84	0	26
2019	IS	59	20	12	2	1	1	5	84	3	135
2019	IS-03	45	23	27	0	5	0	0	68	5	22
2019	IS-04	63	23	7	0	0	0	7	93	0	43
2019	IS-05	70	14	7	2	0	2	5	90	3	43

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	78	6	2	3	1	3	6	93	5	144
2020	IS-03	70	9	0	4	0	4	13	95	5	23
2020	IS-04	79	2	2	6	2	4	4	88	9	47
2020	IS-05	77	9	5	0	2	0	7	93	3	43
2020	IS-06	85	8	0	0	0	8	0	100	0	26
2019	IS	80	6	3	2	2	2	4	92	5	135
2019	IS-03	64	14	9	0	9	5	0	81	10	22
2019	IS-04	86	5	0	2	0	2	5	98	3	43
2019	IS-05	86	2	0	2	2	2	5	95	5	43

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	77	10	3	1	1	1	6	95	2	145
2020	IS-03	65	13	0	4	0	4	13	95	5	23
2020	IS-04	74	11	6	0	2	0	6	91	2	47
2020	IS-05	80	11	2	2	0	0	5	95	2	44
2020	IS-06	85	8	0	0	0	4	4	100	0	26
2019	IS	77	7	1	3	1	0	11	94	4	136
2019	IS-03	68	9	5	0	0	0	18	94	0	22
2019	IS-04	80	7	2	0	2	0	9	95	3	44
2019	IS-05	81	2	0	9	0	0	7	90	10	43

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	44	15	6	4	5	1	74	10	144
2020	IS-03	30	30	17	4	9	4	4	67	14	23
2020	IS-04	28	40	15	4	2	11	0	76	7	47
2020	IS-05	19	49	14	12	5	2	0	69	17	43
2020	IS-06	35	50	12	0	4	0	0	85	4	26
2019	IS	21	48	16	8	4	3	0	71	12	135
2019	IS-03	14	52	10	19	5	0	0	67	24	21
2019	IS-04	27	48	18	5	0	2	0	77	5	44
2019	IS-05	19	44	21	5	5	7	0	68	10	43
2018	IS	21	41	24	8	2	2	0	64	11	121
2018	IS-03	19	43	14	10	10	5	0	65	20	21
2018	IS-04	17	39	32	7	2	2	0	58	10	41
2018	IS-05	21	44	24	9	0	3	0	67	9	34
2017	IS	25	40	16	6	5	7	0	71	12	114
2017	IS-03	15	43	11	5	11	16	0	68	19	19
2017	IS-04	31	37	21	5	2	5	0	71	7	44
2017	IS-05	16	51	10	13	3	6	0	72	18	31
2017	IS-06	36	35	14	0	14	0	0	72	14	14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	47	8	5	3	1	0	84	9	143
2020	IS-03	57	22	4	9	9	0	0	78	17	23
2020	IS-04	32	49	9	4	4	2	0	83	9	47
2020	IS-05	18	64	9	5	2	2	0	84	7	44
2020	IS-06	50	38	8	4	0	0	0	88	4	24
2019	IS	34	44	10	8	3	1	0	79	11	135
2019	IS-03	29	43	5	19	5	0	0	71	24	21
2019	IS-04	41	52	5	2	0	0	0	93	2	44
2019	IS-05	26	44	14	7	5	5	0	73	12	43
2018	IS	39	46	11	2	1	2	0	86	3	123
2018	IS-03	35	40	10	10	0	5	0	79	11	20
2018	IS-04	33	50	17	0	0	0	0	83	0	42
2018	IS-05	37	54	3	0	3	3	0	94	3	35
2017	IS	46	41	7	3	1	2	0	89	4	114
2017	IS-03	41	43	11	5	0	0	0	84	5	19
2017	IS-04	40	48	9	0	0	2	0	91	0	44
2017	IS-05	48	42	7	3	0	0	0	90	3	31
2017	IS-06	65	21	0	7	7	0	0	86	14	14
2014	IS	32	49	8	6	1	3	1	84	7	144
2014	IS-02	44	42	0	0	0	14	0	100	0	14
2014	IS-03	57	28	0	11	4	0	0	86	14	28
2014	IS-04	28	49	10	8	0	3	3	81	8	39
2014	IS-05	24	52	14	5	0	5	0	80	5	42
2014	IS-06	17	67	11	6	0	0	0	83	6	18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	39	10	2	3	7	0	84	6	144
2020	IS-03	57	13	17	0	4	9	0	76	5	23
2020	IS-04	40	36	9	0	6	9	0	84	7	47
2020	IS-05	19	60	9	7	2	2	0	81	10	43
2020	IS-06	50	31	8	0	0	12	0	91	0	26
2019	IS	51	36	5	1	1	4	1	92	3	136
2019	IS-03	59	18	14	5	0	5	0	81	5	22
2019	IS-04	52	41	5	0	0	0	2	95	0	44
2019	IS-05	42	42	5	2	2	7	0	90	5	43
2018	IS	45	39	13	1	0	2	0	86	1	122
2018	IS-03	35	40	20	0	0	5	0	79	0	20
2018	IS-04	33	50	14	2	0	0	0	83	2	42
2018	IS-05	53	38	6	0	0	3	0	94	0	34
2017	IS	55	37	7	0	0	2	0	93	0	114
2017	IS-03	47	37	16	0	0	0	0	84	0	19
2017	IS-04	48	38	9	0	0	5	0	90	0	44
2017	IS-05	58	38	3	0	0	0	0	97	0	31
2017	IS-06	79	21	0	0	0	0	0	100	0	14
2014	IS	40	43	9	3	2	3	0	86	4	144
2014	IS-02	51	42	0	0	7	0	0	93	7	14
2014	IS-03	57	25	11	7	0	0	0	82	7	28
2014	IS-04	38	44	13	3	0	3	0	84	3	39
2014	IS-05	36	50	5	0	0	10	0	95	0	42
2014	IS-06	28	56	11	6	0	0	0	83	6	18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	34	11	7	1	13	2	77	10	145
2020	IS-03	35	30	9	4	0	17	4	83	6	23
2020	IS-04	28	38	9	9	2	11	4	78	13	47
2020	IS-05	30	32	14	9	2	14	0	71	13	44
2020	IS-06	35	35	15	4	0	12	0	78	4	26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	32	10	3	1	6	3	84	5	145
2020	IS-03	43	26	22	0	0	0	9	76	0	23
2020	IS-04	45	21	13	9	0	9	4	76	10	47
2020	IS-05	34	48	7	0	5	7	0	88	5	44
2020	IS-06	58	31	4	0	0	8	0	96	0	26

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	63	24	5	5	3	1	88	8	145
2020	IS-03	74	13	4	4	4	0	87	9	23
2020	IS-04	57	28	4	6	4	0	85	11	47
2020	IS-05	61	23	5	7	2	2	86	9	44
2020	IS-06	62	31	8	0	0	0	92	0	26
2019	IS	57	31	7	0	4	1	89	4	136
2019	IS-03	59	32	5	0	5	0	91	5	22
2019	IS-04	66	32	2	0	0	0	98	0	44
2019	IS-05	47	33	9	0	7	5	83	7	43
2018	IS	48	39	9	2	2	1	87	4	122
2018	IS-03	45	30	15	5	0	5	79	5	20
2018	IS-04	44	49	5	2	0	0	93	2	41
2018	IS-05	40	46	9	3	3	0	86	6	35
2017	IS	53	35	10	1	1	0	89	2	114
2017	IS-03	36	48	16	0	0	0	84	0	19
2017	IS-04	59	32	9	0	0	0	91	0	44
2017	IS-05	48	45	3	3	0	0	94	3	31
2017	IS-06	65	14	14	0	7	0	79	7	14
2014	IS	44	45	7	3	1	0	89	4	144
2014	IS-02	51	49	0	0	0	0	100	0	14
2014	IS-03	54	25	14	4	4	0	79	7	28
2014	IS-04	44	46	3	8	0	0	90	8	39
2014	IS-05	48	48	2	2	0	0	95	2	42
2014	IS-06	22	61	17	0	0	0	83	0	18

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	33	13	6	3	1	1	77	9	144
2020	IS-03	57	22	4	4	4	4	4	86	10	23
2020	IS-04	41	30	20	4	4	0	0	72	9	46
2020	IS-05	32	39	11	14	2	2	0	72	16	44
2020	IS-06	42	42	15	0	0	0	0	85	0	26
2019	IS	39	35	14	6	5	1	0	74	11	135
2019	IS-03	36	27	23	9	5	0	0	64	14	22
2019	IS-04	45	43	11	0	0	0	0	89	0	44
2019	IS-05	37	28	16	7	7	5	0	68	15	43
2018	IS	28	41	16	10	3	1	0	70	13	123
2018	IS-03	30	45	15	10	0	0	0	75	10	20
2018	IS-04	24	45	19	12	0	0	0	69	12	42
2018	IS-05	26	37	20	11	3	3	0	65	15	35
2017	IS	26	46	15	7	3	3	0	74	10	112
2017	IS-03	20	48	16	11	0	5	0	72	11	19
2017	IS-04	32	50	14	2	2	0	0	81	5	43
2017	IS-05	16	45	20	10	3	6	0	65	14	31
2017	IS-06	39	30	8	15	8	0	0	70	23	13
2014	IS	14	44	21	14	6	1	0	59	20	144
2014	IS-02	30	49	14	0	7	0	0	79	7	14
2014	IS-03	18	40	14	21	4	4	0	60	26	28
2014	IS-04	15	44	18	18	5	0	0	59	23	39
2014	IS-05	7	52	24	12	2	2	0	61	15	42
2014	IS-06	11	28	33	11	17	0	0	39	28	18

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	38	11	6	2	1	1	80	8	145
2020	IS-03	52	30	4	4	4	0	4	86	9	23
2020	IS-04	43	36	13	6	2	0	0	79	9	47
2020	IS-05	32	39	14	11	2	2	0	72	14	44
2020	IS-06	38	50	12	0	0	0	0	88	0	26
2019	IS	36	43	13	3	4	1	0	79	7	135
2019	IS-03	32	32	27	5	5	0	0	64	9	22
2019	IS-04	42	47	12	0	0	0	0	88	0	43
2019	IS-05	37	40	12	2	7	2	0	79	10	43
2018	IS	32	41	11	13	3	0	0	72	16	123
2018	IS-03	30	40	10	15	5	0	0	70	20	20
2018	IS-04	21	52	12	14	0	0	0	74	14	42
2018	IS-05	37	34	11	14	3	0	0	71	17	35
2017	IS	28	46	15	7	2	2	0	76	9	114
2017	IS-03	20	48	16	11	0	5	0	72	11	19
2017	IS-04	33	51	12	2	2	0	0	84	5	44
2017	IS-05	16	48	16	16	0	3	0	66	17	31
2017	IS-06	58	14	21	0	7	0	0	72	7	14
2014	IS	15	49	22	10	5	0	0	63	15	144
2014	IS-02	30	49	14	0	7	0	0	79	7	14
2014	IS-03	14	47	14	18	7	0	0	61	25	28
2014	IS-04	15	54	18	10	3	0	0	69	13	39
2014	IS-05	12	52	24	10	2	0	0	64	12	42
2014	IS-06	11	28	39	11	11	0	0	39	22	18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	26	17	11	6	3	2	64	18	145
2020	IS-03	39	17	17	9	4	4	9	65	15	23
2020	IS-04	36	19	19	13	11	0	2	57	24	47
2020	IS-05	27	32	16	18	5	2	0	60	23	44
2020	IS-06	42	31	15	0	4	8	0	79	4	26
2019	IS	30	28	16	13	7	4	1	61	22	135
2019	IS-03	27	36	18	5	14	0	0	64	18	22
2019	IS-04	42	26	16	12	0	2	2	71	12	43
2019	IS-05	28	21	19	19	9	2	2	51	29	43
2018	IS	21	26	24	19	7	3	0	49	26	123
2018	IS-03	15	30	40	10	5	0	0	45	15	20
2018	IS-04	19	31	21	26	2	0	0	50	29	42
2018	IS-05	23	20	29	14	9	6	0	45	24	35
2017	IS	24	28	18	14	8	6	1	56	24	114
2017	IS-03	31	11	16	32	5	5	0	44	39	19
2017	IS-04	28	33	21	7	2	7	2	67	10	44
2017	IS-05	13	32	19	13	16	6	0	48	31	31
2017	IS-06	36	35	7	7	14	0	0	72	21	14
2014	IS	15	25	22	23	11	3	0	42	35	144
2014	IS-02	37	14	35	0	7	7	0	55	8	14
2014	IS-03	14	26	11	32	11	7	0	43	46	28
2014	IS-04	15	33	15	23	13	0	0	49	36	39
2014	IS-05	14	21	31	17	12	5	0	38	30	42
2014	IS-06	6	22	17	44	11	0	0	28	56	18

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	27	39	34	145
2020	IS-03	17	48	35	23
2020	IS-04	23	49	28	47
2020	IS-05	32	32	36	44
2020	IS-06	38	23	38	26
2019	IS	32	30	39	135
2019	IS-03	41	23	36	22
2019	IS-04	19	40	42	43
2019	IS-05	33	33	35	43
2018	IS	39	28	33	124
2018	IS-03	43	29	29	21
2018	IS-04	29	36	36	42
2018	IS-05	34	29	37	35
2017	IS	30	36	34	114
2017	IS-03	53	31	16	19
2017	IS-04	14	49	37	44
2017	IS-05	33	35	32	31
2017	IS-06	35	14	50	14
2014	IS	42	27	30	144
2014	IS-02	51	21	28	14
2014	IS-03	46	29	25	28
2014	IS-04	28	36	36	39
2014	IS-05	43	26	31	42
2014	IS-06	50	17	33	18

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	18	33	38	5	3	3	39
2020	IS-04	9	36	36	9	9	0	11
2020	IS-05	21	21	57	0	0	0	14
2019	IS	17	29	43	0	7	5	42
2019	IS-05	29	14	43	0	0	14	14
2018	IS	15	21	54	4	0	6	48
2018	IS-04	17	8	67	8	0	0	12
2018	IS-05	25	25	50	0	0	0	12
2017	IS	6	21	53	6	9	6	34
2017	IS-03	10	10	40	10	20	9	10
2017	IS-05	0	30	60	10	0	0	10
2014	IS	7	20	62	8	9999	3	61
2014	IS-03	0	23	54	15	9999	8	13
2014	IS-04	9	18	73	0	9999	0	11
2014	IS-05	11	11	72	6	9999	0	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	11	89	145
2020	IS-04	13	87	47
2020	IS-05	16	84	44
2019	IS	12	88	136
2019	IS-05	19	81	43
2018	IS	19	81	124
2018	IS-03	29	71	21
2018	IS-04	14	86	42
2018	IS-05	17	83	35

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	16
2019	IS	31	69	16
2018	IS	39	61	23

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	69	31	16
2019	IS	69	31	16
2018	IS	70	30	23

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	16
2019	IS	100	16
2018	IS	100	23

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	16
2019	IS	100	16
2018	IS	100	23

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	48	52	23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	56	44	16
2019	IS	44	56	16
2018	IS	43	57	23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	16
2019	IS	38	63	16
2018	IS	43	57	23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	16
2019	IS	56	44	16
2018	IS	57	43	23

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	56	44	16
2019	IS	31	69	16
2018	IS	30	70	23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	16
2019	IS	63	38	16
2018	IS	65	35	23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	16
2019	IS	38	63	16
2018	IS	35	65	23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	16

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2020	IS	100	16
2019	IS	100	16
2018	IS	100	23

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	16
2019	IS	56	44	16
2018	IS	61	39	23

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	22	78	23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	69	31	16
2019	IS	50	50	16
2018	IS	65	35	23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	22	78	23

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	23

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	IS	100	16
2019	IS	100	16
2018	IS	100	23

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	22	78	23

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	22	78	23

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	16

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	30	70	23

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	31	69	16
2018	IS	35	65	23

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	31	69	16
2018	IS	30	70	23

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	16
2019	IS	56	44	16
2018	IS	48	52	23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	16
2019	IS	0	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	44	56	16
2019	IS	63	38	16
2018	IS	39	61	23

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	13	15	8	6	37	8	49	23	145
2020	IS-03	13	13	9	0	9	35	22	60	20	23
2020	IS-04	15	13	17	6	4	38	6	50	19	47
2020	IS-05	7	14	18	16	2	41	2	36	32	44
2020	IS-06	27	15	15	4	8	27	4	61	17	26
2019	IS	15	13	18	10	5	33	6	46	25	135
2019	IS-03	9	14	14	23	0	36	5	38	38	22
2019	IS-04	20	20	18	2	0	30	9	67	4	44
2019	IS-05	9	7	26	14	9	33	2	25	36	43
2018	IS	10	17	24	6	7	28	8	42	20	124
2018	IS-03	0	10	24	14	5	38	10	18	36	21
2018	IS-04	12	29	26	2	10	19	2	52	15	42
2018	IS-05	9	14	17	3	9	37	11	44	22	35
2017	IS	12	20	13	8	2	37	9	58	18	114
2017	IS-03	5	11	11	16	0	47	11	38	38	19
2017	IS-04	16	30	15	5	2	25	7	67	10	44
2017	IS-05	16	20	3	6	0	42	13	79	14	31
2017	IS-06	7	0	22	14	7	50	0	14	42	14
2014	IS	15	18	19	6	7	32	3	51	19	144
2014	IS-02	30	7	14	0	7	42	0	64	12	14
2014	IS-03	21	14	25	4	7	29	0	50	15	28
2014	IS-04	15	13	28	3	8	28	5	42	15	39
2014	IS-05	10	24	12	7	5	38	5	58	21	42
2014	IS-06	6	33	11	17	11	17	6	50	36	18

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	31	15	8	3	17	1	69	13	142
2020	IS-03	35	30	9	9	4	13	0	75	15	23
2020	IS-04	23	30	11	4	4	23	4	74	12	47
2020	IS-05	22	34	17	10	0	17	0	68	12	41
2020	IS-06	27	27	27	12	0	8	0	58	13	26
2019	IS	30	28	17	10	1	13	1	68	13	136
2019	IS-03	23	27	14	18	0	14	5	61	22	22
2019	IS-04	45	25	18	0	0	9	2	79	0	44
2019	IS-05	21	30	19	12	0	19	0	63	14	43
2018	IS	19	37	19	6	4	14	2	66	12	124
2018	IS-03	14	33	10	10	5	24	5	67	20	21
2018	IS-04	19	38	24	7	5	7	0	62	13	42
2018	IS-05	17	37	20	9	3	14	0	63	13	35
2017	IS	30	23	20	9	2	17	0	64	13	113
2017	IS-03	15	11	11	16	0	47	0	49	30	19
2017	IS-04	35	25	23	5	2	9	0	66	8	43
2017	IS-05	36	22	16	10	0	16	0	69	12	31
2017	IS-06	28	21	29	14	7	0	0	50	21	14
2014	IS	22	28	22	6	4	17	1	61	13	144
2014	IS-02	37	7	21	0	7	28	0	61	10	14
2014	IS-03	21	25	25	14	4	11	0	52	20	28
2014	IS-04	18	33	26	5	3	15	0	61	9	39
2014	IS-05	29	29	12	5	2	21	2	75	9	42
2014	IS-06	6	44	28	6	11	6	0	53	18	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	6	94	145
2020	IS-03	0	100	23
2020	IS-04	13	87	47
2020	IS-06	0	100	26
2019	IS	8	92	136
2019	IS-05	12	88	43
2019	IS-06	0	100	20
2018	IS	6	94	124
2018	IS-06	0	100	19

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	45	55	11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	13	12	2	2	49	8	63	10	144
2020	IS-03	17	13	0	0	4	48	17	88	13	23
2020	IS-04	13	11	17	2	2	49	6	52	10	47
2020	IS-05	11	14	14	5	2	50	5	55	15	44
2020	IS-06	24	16	12	0	0	44	4	77	0	25
2019	IS	18	15	17	4	2	38	7	59	11	136
2019	IS-03	14	18	18	5	5	36	5	54	15	22
2019	IS-04	27	16	16	0	0	30	11	73	0	44
2019	IS-05	9	14	21	9	2	42	2	42	21	43
2018	IS	11	14	23	5	1	40	6	47	11	124
2018	IS-03	5	10	24	14	0	48	0	27	27	21
2018	IS-04	17	21	24	5	0	33	0	57	7	42
2018	IS-05	6	11	17	3	0	49	14	46	8	35
2017	IS	13	15	12	3	1	50	8	65	8	114
2017	IS-03	11	5	5	11	5	52	11	43	43	19
2017	IS-04	14	23	18	0	0	36	9	68	0	44
2017	IS-05	20	13	6	0	0	52	9	83	0	31
2017	IS-06	0	7	8	0	0	85	0	47	0	14
2014	IS	11	15	19	1	2	45	6	54	7	144
2014	IS-02	23	7	14	0	0	49	7	68	0	14
2014	IS-03	14	14	32	7	4	26	4	40	15	28
2014	IS-04	10	15	15	0	3	49	8	59	6	39
2014	IS-05	10	14	10	0	0	60	7	71	0	42
2014	IS-06	6	28	28	0	6	28	6	50	8	18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	36	10	3	1	24	1	80	6	143
2020	IS-03	35	30	4	9	0	22	0	83	11	23
2020	IS-04	24	24	11	2	4	30	4	73	10	46
2020	IS-05	19	53	9	2	0	16	0	86	3	43
2020	IS-06	27	31	19	0	0	23	0	75	0	26
2019	IS	32	32	17	3	2	12	2	74	6	136
2019	IS-03	32	18	18	9	9	9	5	58	21	22
2019	IS-04	48	23	18	0	0	9	2	79	0	44
2019	IS-05	21	44	14	5	2	14	0	76	8	43
2018	IS	24	36	15	5	1	17	2	74	7	124
2018	IS-03	24	29	5	14	0	29	0	73	20	21
2018	IS-04	29	48	12	2	0	10	0	84	3	42
2018	IS-05	17	34	20	3	0	23	3	69	4	35
2017	IS	32	32	18	0	1	16	1	78	1	114
2017	IS-03	15	16	21	0	5	37	5	54	9	19
2017	IS-04	32	34	25	0	0	9	0	72	0	44
2017	IS-05	45	35	6	0	0	13	0	93	0	31
2017	IS-06	35	28	22	0	0	14	0	74	0	14
2014	IS	20	30	19	3	1	25	3	69	5	144
2014	IS-02	37	21	14	0	0	28	0	80	0	14
2014	IS-03	21	21	21	7	4	22	4	57	14	28
2014	IS-04	21	38	15	3	0	18	5	77	3	39
2014	IS-05	21	29	10	0	0	38	2	84	0	42
2014	IS-06	6	39	44	6	0	6	0	47	6	18

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	19	13	10	6	2	70	17	144
2020	IS-03	48	9	22	17	4	0	57	22	23
2020	IS-04	47	21	9	11	11	2	70	22	47
2020	IS-05	55	23	9	9	2	2	79	12	44
2020	IS-06	42	23	19	4	8	4	68	12	26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	29	17	15	8	0	1	60	23	144
2020	IS-03	39	17	13	13	13	0	4	59	27	23
2020	IS-04	30	30	11	17	11	0	0	61	28	46
2020	IS-05	32	30	20	9	9	0	0	61	18	44
2020	IS-06	23	35	23	19	0	0	0	58	19	26
2019	IS	12	33	29	11	15	1	0	45	26	136
2019	IS-03	9	32	41	9	9	0	0	41	18	22
2019	IS-04	9	36	20	9	23	2	0	47	33	44
2019	IS-05	14	28	30	16	12	0	0	42	28	43
2018	IS	10	24	21	26	19	0	1	34	45	124
2018	IS-03	5	33	14	19	29	0	0	38	48	21
2018	IS-04	7	21	21	31	17	0	2	29	49	42
2018	IS-05	14	26	23	20	17	0	0	40	37	35
2017	IS	18	21	21	16	22	0	2	40	39	114
2017	IS-03	27	21	21	11	21	0	0	47	32	19
2017	IS-04	12	18	18	27	23	0	2	31	51	44
2017	IS-05	16	26	36	13	10	0	0	42	22	31
2017	IS-06	36	21	7	7	21	0	7	62	30	14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	24	28	18	12	1	42	30	145
2020	IS-03	30	13	48	4	4	0	43	9	23
2020	IS-04	13	30	21	21	15	0	43	36	47
2020	IS-05	16	25	27	18	11	2	42	30	44
2020	IS-06	19	19	27	19	15	0	38	35	26
2019	IS	16	33	23	19	9	0	49	28	135
2019	IS-03	27	23	18	14	18	0	50	32	22
2019	IS-04	9	37	21	23	9	0	47	33	43
2019	IS-05	19	33	28	14	7	0	51	21	43
2018	IS	11	26	36	17	10	0	37	27	123
2018	IS-03	10	14	48	19	10	0	24	29	21
2018	IS-04	21	26	36	12	5	0	48	17	42
2018	IS-05	3	32	35	18	12	0	35	29	34
2017	IS	10	23	35	18	15	0	32	33	114
2017	IS-03	10	37	21	27	5	0	47	32	19
2017	IS-04	9	25	46	7	14	0	34	21	44
2017	IS-05	10	13	39	29	10	0	23	39	31
2017	IS-06	14	21	7	22	35	0	35	58	14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	26	27	17	13	1	0	43	30	143
2020	IS-03	26	22	35	4	13	0	0	48	17	23
2020	IS-04	15	28	21	23	13	0	0	43	36	47
2020	IS-05	7	36	25	18	11	2	0	44	30	44
2020	IS-06	21	13	42	13	13	0	0	33	25	24
2019	IS	16	30	25	21	7	0	1	46	28	135
2019	IS-03	14	36	18	14	18	0	0	50	32	22
2019	IS-04	11	30	34	14	9	0	2	42	23	44
2019	IS-05	19	31	19	29	2	0	0	50	31	42
2018	IS	13	32	28	19	8	0	1	45	27	123
2018	IS-03	10	33	29	14	10	0	5	45	25	21
2018	IS-04	19	26	29	24	2	0	0	45	26	42
2018	IS-05	6	35	35	15	9	0	0	41	24	34
2017	IS	13	26	33	15	12	0	1	39	28	113
2017	IS-03	16	32	32	10	11	0	0	47	21	19
2017	IS-04	11	27	44	5	11	0	2	39	16	44
2017	IS-05	10	22	26	32	10	0	0	32	42	31
2017	IS-06	15	32	15	15	23	0	0	47	38	13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	22	27	7	14	1	1	51	21	144
2020	IS-03	43	26	9	4	13	0	4	73	18	23
2020	IS-04	22	28	26	9	13	2	0	51	22	46
2020	IS-05	25	23	32	7	11	2	0	49	19	44
2020	IS-06	31	8	35	8	19	0	0	38	27	26
2019	IS	20	32	21	14	12	1	1	52	26	136
2019	IS-03	23	32	14	14	18	0	0	55	32	22
2019	IS-04	18	34	25	11	9	0	2	53	21	44
2019	IS-05	26	23	26	16	7	2	0	50	24	43
2018	IS	16	27	28	15	12	1	0	43	28	123
2018	IS-03	10	38	19	19	14	0	0	48	33	21
2018	IS-04	24	21	33	17	5	0	0	45	21	42
2018	IS-05	14	37	23	9	14	3	0	53	24	35
2017	IS	16	25	23	20	15	1	0	41	36	114
2017	IS-03	26	21	21	21	5	5	0	50	28	19
2017	IS-04	16	29	30	11	14	0	0	45	25	44
2017	IS-05	13	29	13	32	13	0	0	42	45	31
2017	IS-06	14	21	14	14	36	0	0	35	50	14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	30	17	7	6	1	3	69	14	145
2020	IS-03	52	22	13	0	0	0	13	85	0	23
2020	IS-04	36	26	21	9	9	0	0	62	17	47
2020	IS-05	30	39	16	5	7	2	2	71	12	44
2020	IS-06	31	31	15	15	8	0	0	62	23	26
2019	IS	36	34	10	15	4	0	0	70	19	134
2019	IS-03	50	32	5	14	0	0	0	82	14	22
2019	IS-04	30	43	14	7	7	0	0	73	14	44
2019	IS-05	40	33	7	19	2	0	0	72	21	43
2018	IS	28	40	20	7	5	0	1	69	11	123
2018	IS-03	24	48	24	5	0	0	0	71	5	21
2018	IS-04	29	39	24	5	0	0	2	70	5	41
2018	IS-05	26	43	20	6	6	0	0	69	11	35
2017	IS	25	32	27	5	9	1	1	58	14	114
2017	IS-03	32	37	27	0	5	0	0	68	5	19
2017	IS-04	25	33	26	5	7	2	2	61	12	44
2017	IS-05	19	32	39	3	6	0	0	51	10	31
2017	IS-06	21	21	14	14	29	0	0	42	43	14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	25	21	12	14	1	52	26	145
2020	IS-03	43	17	26	9	4	0	61	13	23
2020	IS-04	28	30	15	13	15	0	57	28	47
2020	IS-05	16	30	27	11	14	2	47	26	44
2020	IS-06	31	15	15	15	23	0	46	38	26
2019	IS	25	36	20	9	10	0	61	19	134
2019	IS-03	18	59	14	5	5	0	77	9	22
2019	IS-04	23	37	30	2	7	0	60	9	43
2019	IS-05	28	37	14	9	12	0	65	21	43
2018	IS	26	33	19	14	8	0	59	22	124
2018	IS-03	19	43	29	10	0	0	62	10	21
2018	IS-04	29	31	21	14	5	0	60	19	42
2018	IS-05	17	40	20	11	11	0	57	23	35
2017	IS	22	27	28	14	9	0	49	23	114
2017	IS-03	21	27	47	0	5	0	47	5	19
2017	IS-04	27	30	28	11	5	0	56	16	44
2017	IS-05	13	29	26	26	6	0	42	32	31
2017	IS-06	35	7	14	14	29	0	42	43	14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	17	24	15	13	4	46	28	144
2020	IS-03	39	13	26	9	9	4	55	18	23
2020	IS-04	23	26	26	9	13	4	51	22	47
2020	IS-05	26	14	28	19	12	2	40	31	43
2020	IS-06	23	12	19	27	15	4	36	44	26

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	36	15	10	4	1	1	70	15	145
2020	IS-03	43	26	9	9	9	0	4	73	18	23
2020	IS-04	30	32	19	13	4	2	0	63	17	47
2020	IS-05	20	52	14	9	2	0	2	74	12	44
2020	IS-06	38	27	19	12	4	0	0	65	15	26
2019	IS	24	37	25	8	4	0	1	62	13	136
2019	IS-03	18	36	23	18	5	0	0	55	23	22
2019	IS-04	32	41	18	2	2	0	5	76	5	44
2019	IS-05	21	40	28	9	2	0	0	60	12	43
2018	IS	24	31	28	11	5	0	0	56	16	124
2018	IS-03	24	38	19	5	14	0	0	62	19	21
2018	IS-04	26	33	24	14	2	0	0	60	17	42
2018	IS-05	17	29	37	11	6	0	0	46	17	35
2017	IS	23	35	29	7	5	1	0	58	13	113
2017	IS-03	26	32	15	21	0	5	0	61	22	19
2017	IS-04	29	32	32	2	5	0	0	61	7	44
2017	IS-05	6	42	35	10	7	0	0	48	16	31
2017	IS-06	39	23	23	0	15	0	0	62	15	13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	31	19	14	6	0	0	61	20	145
2020	IS-03	35	30	13	13	9	0	0	65	22	23
2020	IS-04	30	34	11	17	9	0	0	64	26	47
2020	IS-05	27	32	23	16	2	0	0	59	18	44
2020	IS-06	31	23	31	8	8	0	0	54	15	26
2019	IS	21	22	30	21	4	1	1	44	26	136
2019	IS-03	14	32	14	32	9	0	0	45	41	22
2019	IS-04	16	27	34	14	2	2	5	46	17	44
2019	IS-05	26	19	35	19	2	0	0	44	21	43
2018	IS	15	27	34	17	7	0	0	42	24	124
2018	IS-03	14	29	29	19	10	0	0	43	29	21
2018	IS-04	19	26	36	17	2	0	0	45	19	42
2018	IS-05	14	23	40	14	9	0	0	37	23	35
2017	IS	17	29	26	13	12	0	1	47	26	113
2017	IS-03	26	16	31	5	16	0	5	45	22	19
2017	IS-04	18	32	27	9	14	0	0	50	23	44
2017	IS-05	10	23	32	26	10	0	0	32	36	31
2017	IS-06	15	47	15	8	15	0	0	62	23	13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	26	19	12	6	0	0	63	19	145
2020	IS-03	43	35	4	9	9	0	0	78	17	23
2020	IS-04	34	21	26	13	6	0	0	55	19	47
2020	IS-05	32	30	18	16	5	0	0	61	20	44
2020	IS-06	42	23	19	8	8	0	0	65	15	26
2019	IS	27	29	22	15	5	0	1	57	21	136
2019	IS-03	23	32	9	23	14	0	0	55	36	22
2019	IS-04	34	30	27	5	0	0	5	67	5	44
2019	IS-05	21	30	26	16	7	0	0	51	23	43
2018	IS	23	31	26	12	8	0	0	54	20	124
2018	IS-03	19	38	29	10	5	0	0	57	14	21
2018	IS-04	29	26	31	12	2	0	0	55	14	42
2018	IS-05	14	46	26	6	9	0	0	60	14	35
2017	IS	28	31	23	9	7	1	1	60	16	113
2017	IS-03	21	27	31	5	5	5	5	53	12	19
2017	IS-04	34	27	23	5	12	0	0	61	16	44
2017	IS-05	23	39	22	10	6	0	0	61	16	31
2017	IS-06	30	23	15	32	0	0	0	53	32	13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	21	14	5	5	1	76	10	144
2020	IS-03	61	13	17	0	9	0	74	9	23
2020	IS-04	51	28	11	2	6	2	80	9	47
2020	IS-05	49	26	12	7	5	2	76	12	43
2020	IS-06	58	12	23	8	0	0	69	8	26
2019	IS	43	36	9	7	4	0	79	12	136
2019	IS-03	18	41	14	14	14	0	59	27	22
2019	IS-04	43	43	11	2	0	0	86	2	44
2019	IS-05	51	30	5	9	5	0	81	14	43

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	27	21	14	5	60	19	143
2020	IS-03	43	17	26	4	9	61	13	23
2020	IS-04	34	28	21	13	4	62	17	47
2020	IS-05	21	26	23	26	5	47	30	43
2020	IS-06	44	28	16	8	4	72	12	25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	28	21	10	8	1	0	61	18	144
2020	IS-03	35	48	13	0	4	0	0	83	4	23
2020	IS-04	34	21	17	13	15	0	0	55	28	47
2020	IS-05	19	35	23	14	7	2	0	55	21	43
2020	IS-06	46	15	27	12	0	0	0	62	12	26
2019	IS	35	33	15	11	5	0	1	69	16	133
2019	IS-03	32	32	9	14	14	0	0	64	27	22
2019	IS-04	31	38	17	12	0	0	2	71	12	42
2019	IS-05	40	26	19	7	7	0	0	67	14	42
2018	IS	31	35	19	12	2	0	0	66	15	124
2018	IS-03	33	33	24	0	10	0	0	67	10	21
2018	IS-04	29	45	14	12	0	0	0	74	12	42
2018	IS-05	31	29	23	17	0	0	0	60	17	35
2017	IS	24	35	22	12	5	2	0	60	17	113
2017	IS-03	16	37	31	5	5	5	0	56	11	19
2017	IS-04	25	38	21	11	5	0	0	63	16	44
2017	IS-05	32	19	29	16	0	3	0	53	17	31
2017	IS-06	23	38	8	23	9	0	0	61	32	13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	21	17	1	3	0	4	78	4	144
2020	IS-03	65	9	9	0	9	0	9	81	10	23
2020	IS-04	51	26	15	4	4	0	0	77	9	47
2020	IS-05	51	19	26	0	0	0	5	73	0	43
2020	IS-06	50	27	15	0	0	0	8	83	0	26
2019	IS	56	27	10	4	3	0	0	83	7	135
2019	IS-03	50	23	14	5	9	0	0	73	14	22
2019	IS-04	59	32	5	5	0	0	0	91	5	44
2019	IS-05	60	17	17	2	5	0	0	76	7	42
2018	IS	44	31	13	5	5	1	1	77	10	124
2018	IS-03	29	52	10	0	10	0	0	81	10	21
2018	IS-04	50	31	12	5	0	2	0	83	5	42
2018	IS-05	46	26	14	3	11	0	0	71	14	35
2017	IS	44	29	15	7	2	0	3	75	9	112
2017	IS-03	42	26	5	16	5	0	5	72	22	19
2017	IS-04	39	29	21	5	2	0	5	71	7	44
2017	IS-05	60	23	13	3	0	0	0	83	3	30
2017	IS-06	39	38	8	15	0	0	0	77	15	13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	41	23	8	5	65	12	145
2020	IS-03	26	35	35	0	4	61	4	23
2020	IS-04	28	45	13	4	11	72	15	47
2020	IS-05	23	39	25	11	2	61	14	44
2020	IS-06	15	38	31	15	0	54	15	26

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	68	18	6	1	1	1	5	91	2	145
2020	IS-03	70	17	4	0	0	0	9	95	0	23
2020	IS-04	66	19	4	2	2	2	4	91	5	47
2020	IS-05	66	20	9	2	0	0	2	88	2	44
2020	IS-06	73	15	8	0	0	0	4	92	0	26
2019	IS	73	13	2	2	2	1	7	93	5	136
2019	IS-03	68	14	0	5	5	0	9	90	10	22
2019	IS-04	77	14	2	0	2	0	5	95	2	44
2019	IS-05	67	14	5	2	2	2	7	90	5	43
2018	IS	77	12	6	2	2	0	1	90	4	123
2018	IS-03	76	10	10	5	0	0	0	86	5	21
2018	IS-04	74	14	7	0	2	0	2	90	2	42
2018	IS-05	80	11	3	0	6	0	0	91	6	35

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	82	8	3	1	1	0	4	93	3	144
2020	IS-03	78	9	0	0	0	0	13	100	0	23
2020	IS-04	77	11	6	0	4	0	2	89	4	47
2020	IS-05	84	5	5	5	0	0	2	90	5	43
2020	IS-06	88	8	0	0	0	0	4	100	0	26
2019	IS	71	13	4	4	6	0	2	86	11	136
2019	IS-03	68	5	0	5	18	0	5	76	24	22
2019	IS-04	80	11	0	2	5	0	2	93	7	44
2019	IS-05	63	19	7	7	2	0	2	83	10	43
2018	IS	73	11	7	2	5	2	1	86	7	124
2018	IS-03	62	14	5	0	14	5	0	80	15	21
2018	IS-04	69	17	10	2	2	0	0	86	5	42
2018	IS-05	83	3	6	3	3	0	3	88	6	35
2017	IS	73	14	5	4	1	0	3	89	5	113
2017	IS-03	63	15	5	5	0	0	11	88	6	19
2017	IS-04	77	13	5	2	0	0	2	93	2	44
2017	IS-05	81	13	0	3	3	0	0	94	6	31
2017	IS-06	62	8	15	15	0	0	0	70	15	13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	19	7	3	1	3	89	4	145
2020	IS-03	61	17	4	9	0	9	86	10	23
2020	IS-04	70	15	9	4	2	0	85	6	47
2020	IS-05	59	30	7	2	0	2	91	2	44
2020	IS-06	77	15	4	0	0	4	96	0	26
2019	IS	44	34	11	4	7	1	78	10	135
2019	IS-03	27	36	18	0	18	0	64	18	22
2019	IS-04	49	33	9	2	7	0	81	9	43
2019	IS-05	47	30	14	2	5	2	79	7	43
2018	IS	51	28	11	5	4	1	80	9	123
2018	IS-03	43	24	10	10	10	5	70	20	21
2018	IS-04	37	37	15	7	5	0	73	12	41
2018	IS-05	57	34	6	0	3	0	91	3	35
2017	IS	45	31	11	3	5	5	80	8	113
2017	IS-03	42	32	5	0	5	15	87	6	19
2017	IS-04	44	30	11	2	5	7	80	8	43
2017	IS-05	42	35	13	3	6	0	77	10	31
2017	IS-06	50	28	7	7	7	0	79	14	14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	12	4	6	4	3	86	10	145
2020	IS-03	70	13	0	9	0	9	90	10	23
2020	IS-04	68	13	6	6	6	0	81	13	47
2020	IS-05	77	9	2	7	2	2	88	9	44
2020	IS-06	65	15	8	0	8	4	84	8	26
2019	IS	59	16	10	6	8	1	76	14	135
2019	IS-03	41	14	9	14	18	5	57	33	22
2019	IS-04	67	14	7	5	7	0	81	12	43
2019	IS-05	58	21	9	2	7	2	81	10	43
2018	IS	52	28	11	5	3	1	80	8	123
2018	IS-03	48	33	10	5	0	5	85	5	21
2018	IS-04	51	32	5	5	7	0	83	12	41
2018	IS-05	57	29	14	0	0	0	86	0	35
2017	IS	56	23	9	4	4	4	82	8	113
2017	IS-03	53	21	11	0	0	15	87	0	19
2017	IS-04	59	16	11	7	2	5	78	10	44
2017	IS-05	55	35	3	3	3	0	90	6	31
2017	IS-06	62	15	0	8	15	0	77	23	13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	10	3	2	1	1	22	92	4	145
2020	IS-03	74	0	0	0	0	0	26	100	0	23
2020	IS-04	57	0	0	0	0	2	40	100	0	47
2020	IS-05	59	16	5	2	5	0	14	87	8	44
2020	IS-06	58	27	8	8	0	0	0	85	8	26
2019	IS	51	10	8	2	2	0	26	83	6	136
2019	IS-03	45	5	5	5	5	0	36	79	14	22
2019	IS-04	50	9	7	0	0	0	34	90	0	44
2019	IS-05	58	14	5	0	2	0	21	91	3	43
2018	IS	47	13	8	2	0	0	30	85	3	122
2018	IS-03	33	5	5	5	0	0	52	80	10	21
2018	IS-04	49	10	2	0	0	0	39	96	0	41
2018	IS-05	50	18	12	3	0	0	18	82	4	34
2017	IS	47	9	6	3	2	0	34	84	7	113
2017	IS-03	42	11	0	0	0	0	47	100	0	19
2017	IS-04	49	2	2	2	0	0	44	92	4	44
2017	IS-05	52	13	6	3	0	0	26	87	4	31
2017	IS-06	30	15	30	9	15	0	0	46	24	13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	76	13	3	1	0	0	7	95	1	144
2020	IS-03	74	13	4	0	0	0	9	95	0	23
2020	IS-04	74	11	6	0	0	0	9	93	0	47
2020	IS-05	73	16	0	5	0	0	7	95	5	44
2020	IS-06	80	12	4	0	0	0	4	96	0	25
2019	IS	70	14	6	4	0	0	6	89	5	136
2019	IS-03	64	9	9	0	0	0	18	89	0	22
2019	IS-04	66	18	5	5	0	0	7	90	5	44
2019	IS-05	79	9	7	2	0	0	2	90	2	43
2018	IS	70	19	4	0	0	1	7	96	0	123
2018	IS-03	52	19	5	0	0	0	24	94	0	21
2018	IS-04	63	27	5	0	0	0	5	95	0	41
2018	IS-05	74	17	6	0	0	0	3	94	0	35
2017	IS	57	27	6	2	1	0	7	91	3	112
2017	IS-03	50	22	6	0	0	0	22	93	0	18
2017	IS-04	59	23	4	5	2	0	7	88	7	44
2017	IS-05	49	38	10	0	0	0	3	90	0	31
2017	IS-06	77	15	8	0	0	0	0	92	0	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	76	11	4	3	1	5	91	4	143
2020	IS-03	65	17	0	0	4	13	95	5	23
2020	IS-04	77	13	4	4	0	2	91	4	47
2020	IS-05	76	12	5	2	0	5	93	3	42
2020	IS-06	85	4	0	8	0	4	92	8	26
2019	IS	80	10	3	2	2	2	92	5	136
2019	IS-03	64	23	0	0	5	9	95	5	22
2019	IS-04	80	7	7	2	5	0	86	7	44
2019	IS-05	84	9	0	5	0	2	95	5	43
2018	IS	80	9	7	0	0	3	92	0	123
2018	IS-03	67	14	10	0	0	10	89	0	21
2018	IS-04	78	7	12	0	0	2	88	0	41
2018	IS-05	89	6	3	0	0	3	97	0	35
2017	IS	72	13	2	5	5	3	87	11	113
2017	IS-03	63	10	11	5	5	5	78	11	19
2017	IS-04	64	18	0	11	4	2	84	16	44
2017	IS-05	87	13	0	0	0	0	100	0	31
2017	IS-06	84	8	0	0	9	0	91	9	13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	32	17	8	4	1	1	70	13	145
2020	IS-03	30	30	17	13	4	4	0	64	18	23
2020	IS-04	30	34	19	11	6	0	0	64	17	47
2020	IS-05	39	39	11	5	2	0	5	81	7	44
2020	IS-06	50	23	23	4	0	0	0	73	4	26
2019	IS	44	29	17	7	3	0	0	73	10	136
2019	IS-03	36	32	23	5	5	0	0	68	9	22
2019	IS-04	39	34	14	9	5	0	0	73	14	44
2019	IS-05	56	26	14	2	2	0	0	81	5	43
2018	IS	44	31	18	6	1	0	1	75	7	123
2018	IS-03	29	38	24	10	0	0	0	67	10	21
2018	IS-04	34	34	17	12	0	0	2	70	13	41
2018	IS-05	54	29	17	0	0	0	0	83	0	35
2017	IS	33	41	15	7	2	0	2	76	9	113
2017	IS-03	37	53	5	0	5	0	0	89	5	19
2017	IS-04	31	37	20	7	0	0	5	71	7	44
2017	IS-05	36	42	10	13	0	0	0	77	13	31
2017	IS-06	23	47	23	8	0	0	0	70	8	13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	42	22	9	1	1	69	10	144
2020	IS-03	27	50	23	0	0	0	77	0	22
2020	IS-04	30	38	17	15	0	0	68	15	47
2020	IS-05	14	43	30	9	2	2	58	12	44
2020	IS-06	35	42	15	8	0	0	77	8	26

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	34	35	13	5	47	18	145
2020	IS-03	13	39	39	9	0	52	9	23
2020	IS-04	15	34	28	13	11	49	23	47
2020	IS-05	7	32	43	16	2	39	18	44
2020	IS-06	15	38	31	12	4	54	15	26
2019	IS	13	41	28	13	5	54	18	135
2019	IS-03	0	55	23	14	9	55	23	22
2019	IS-04	14	36	36	9	5	50	14	44
2019	IS-05	17	45	21	10	7	62	17	42
2018	IS	10	28	47	13	2	38	15	124
2018	IS-03	5	43	38	14	0	48	14	21
2018	IS-04	5	29	57	10	0	33	10	42
2018	IS-05	14	23	46	14	3	37	17	35
2017	IS	3	27	46	17	7	30	24	114
2017	IS-03	5	20	48	21	5	26	27	19
2017	IS-04	2	38	44	14	2	40	16	44
2017	IS-05	0	23	58	19	0	23	19	31
2017	IS-06	7	21	21	14	36	28	50	14

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	17	45	20	8	1	1	29	26	145
2020	IS-03	0	13	43	26	13	0	4	41	14	23
2020	IS-04	15	13	36	23	11	2	0	35	28	47
2020	IS-05	9	27	50	11	2	0	0	14	36	44
2020	IS-06	4	15	54	15	12	0	0	27	19	26
2019	IS	5	15	42	27	11	0	0	38	20	134
2019	IS-03	5	10	48	38	0	0	0	38	14	21
2019	IS-04	2	16	48	18	16	0	0	34	18	44
2019	IS-05	5	12	38	33	12	0	0	45	17	42
2018	IS	7	18	48	18	10	0	0	28	25	122
2018	IS-03	10	5	52	29	5	0	0	33	14	21
2018	IS-04	0	15	56	17	12	0	0	29	15	41
2018	IS-05	6	32	35	15	12	0	0	26	38	34
2017	IS	9	21	36	29	5	0	0	34	30	113
2017	IS-03	0	27	27	36	11	0	0	47	27	19
2017	IS-04	7	14	39	36	5	0	0	40	21	44
2017	IS-05	6	26	45	19	3	0	0	22	32	31
2017	IS-06	39	15	23	23	0	0	0	23	54	13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	42	7	7	1	1	1	85	8	145
2020	IS-03	52	26	9	9	0	0	4	82	9	23
2020	IS-04	47	40	2	9	2	0	0	87	11	47
2020	IS-05	30	50	9	9	0	2	0	81	9	44
2020	IS-06	42	54	4	0	0	0	0	96	0	26
2019	IS	40	48	6	4	0	1	0	90	4	136
2019	IS-03	27	55	9	9	0	0	0	82	9	22
2019	IS-04	50	39	5	7	0	0	0	89	7	44
2019	IS-05	44	44	7	2	0	2	0	90	2	43
2018	IS	38	47	8	2	2	2	0	87	5	124
2018	IS-03	29	52	10	5	5	0	0	81	10	21
2018	IS-04	36	48	14	2	0	0	0	83	2	42
2018	IS-05	40	46	6	3	3	3	0	88	6	35
2017	IS	30	52	9	4	1	4	0	85	5	114
2017	IS-03	11	52	16	5	0	16	0	75	6	19
2017	IS-04	31	46	16	5	0	2	0	79	5	44
2017	IS-05	29	65	3	0	0	3	0	97	0	31
2017	IS-06	42	50	0	0	8	0	0	92	8	14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	35	15	11	1	1	73	12	144
2020	IS-03	57	22	13	9	0	0	78	9	23
2020	IS-04	41	30	15	13	0	0	72	13	46
2020	IS-05	25	45	14	11	0	5	74	12	44
2020	IS-06	35	38	15	8	4	0	73	12	26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	24	11	8	3	1	77	11	144
2020	IS-03	52	26	9	4	4	4	82	9	23
2020	IS-04	54	24	11	9	2	0	78	11	46
2020	IS-05	48	23	14	11	2	2	72	14	44
2020	IS-06	50	31	12	4	4	0	81	8	26

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	23	9	2	3	3	86	5	145
2020	IS-03	70	9	9	4	4	4	82	9	23
2020	IS-04	64	17	9	4	2	4	84	7	47
2020	IS-05	52	30	14	0	2	2	84	2	44
2020	IS-06	58	35	4	0	4	0	92	4	26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	31	15	10	1	2	73	12	144
2020	IS-03	64	18	5	5	5	5	86	10	22
2020	IS-04	43	28	15	13	2	0	70	15	47
2020	IS-05	30	34	20	11	0	5	67	12	44
2020	IS-06	31	46	15	8	0	0	77	8	26
2019	IS	26	36	20	9	8	2	63	17	133
2019	IS-03	14	36	27	9	14	0	50	23	22
2019	IS-04	36	33	17	7	5	2	71	12	42
2019	IS-05	21	38	24	7	7	2	61	15	42
2018	IS	24	44	20	8	3	1	68	11	123
2018	IS-03	24	43	24	5	5	0	67	10	21
2018	IS-04	17	57	17	7	2	0	74	10	42
2018	IS-05	20	40	23	11	3	3	62	15	35
2017	IS	17	43	17	14	5	4	62	20	114
2017	IS-03	10	47	16	16	5	5	61	22	19
2017	IS-04	21	45	21	11	2	0	66	14	44
2017	IS-05	10	45	13	23	3	6	58	28	31
2017	IS-06	21	42	15	0	21	0	64	21	14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	44	8	4	1	1	87	5	144
2020	IS-03	35	48	13	0	4	0	83	4	23
2020	IS-04	43	43	4	9	0	2	87	9	47
2020	IS-05	43	45	7	2	0	2	91	2	44
2020	IS-06	40	44	12	4	0	0	84	4	25

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	39	12	4	1	2	82	5	145
2020	IS-03	39	43	13	0	4	0	83	4	23
2020	IS-04	40	43	6	6	0	4	87	7	47
2020	IS-05	45	39	11	2	0	2	86	2	44
2020	IS-06	35	35	23	8	0	0	69	8	26

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	50	10	3	1	1	2	85	4	144
2020	IS-03	35	43	13	9	0	0	0	78	9	23
2020	IS-04	34	40	15	4	2	2	2	78	7	47
2020	IS-05	23	61	7	2	0	2	5	90	2	44
2020	IS-06	36	56	8	0	0	0	0	92	0	25

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	29	11	1	1	2	87	1	144
2020	IS-03	57	22	17	4	0	0	78	4	23
2020	IS-04	53	32	9	0	2	4	89	2	47
2020	IS-05	53	33	12	0	0	2	88	0	43
2020	IS-06	62	27	12	0	0	0	88	0	26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	77	18	3	1	1	96	1	145
2020	IS-03	70	17	13	0	0	87	0	23
2020	IS-04	72	23	2	0	2	98	0	47
2020	IS-05	75	18	2	2	2	95	2	44
2020	IS-06	88	12	0	0	0	100	0	26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	28	6	3	2	91	3	143
2020	IS-03	61	26	13	0	0	87	0	23
2020	IS-04	70	20	7	4	0	89	4	46
2020	IS-05	53	30	7	5	5	88	5	43
2020	IS-06	58	38	0	0	4	100	0	26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	18	8	3	1	1	1	87	5	144
2020	IS-03	77	5	5	5	0	5	5	90	5	22
2020	IS-04	68	15	6	9	2	0	0	83	11	47
2020	IS-05	59	25	11	0	2	0	2	86	2	44
2020	IS-06	62	27	12	0	0	0	0	88	0	26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	26	3	1	2	1	95	1	145
2020	IS-03	65	26	0	4	4	0	95	5	23
2020	IS-04	68	21	6	2	2	0	91	2	47
2020	IS-05	61	30	5	0	2	2	95	0	44
2020	IS-06	73	27	0	0	0	0	100	0	26

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	53	19	3	3	0	75	6	36
2020	IS-06	19	48	29	0	5	0	67	5	21
2019	IS	23	46	11	9	6	6	73	15	35
2019	IS-05	17	42	17	17	0	8	64	18	12
2019	IS-06	29	35	12	6	12	6	69	19	17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	100	0	36
2020	IS-06	100	0	21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	33	19	25	8	0	0	47	33	36
2020	IS-06	19	29	19	29	5	0	0	48	33	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	8	92	145
2020	IS-03	9	91	23
2020	IS-04	6	94	47
2020	IS-05	9	91	44
2020	IS-06	8	92	26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	145
2020	IS-03	17	83	23
2020	IS-04	13	87	47
2020	IS-05	11	89	44
2020	IS-06	12	88	26
2019	IS	18	82	136
2019	IS-03	9	91	22
2019	IS-04	20	80	44
2019	IS-05	21	79	43
2017	IS	14	86	113
2017	IS-04	11	89	43
2017	IS-05	16	84	31
2014	IS	13	87	143
2014	IS-04	21	79	39
2014	IS-05	14	86	42
2014	IS-06	0	100	18

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	72	28	18

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	78	22	18
2019	IS	83	17	24
2017	IS	83	17	16
2014	IS	79	21	19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	IS	57	36	7	0	93	14
2019	IS	63	21	11	5	89	19
2017	IS	60	40	0	0	100	13
2014	IS	47	53	0	0	100	15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	26	2	5	1	2	3	92	6	145
2020	IS-03	61	22	4	4	0	4	4	90	5	23
2020	IS-04	68	19	0	4	2	2	4	93	7	47
2020	IS-05	52	32	2	7	0	2	5	90	7	44
2020	IS-06	69	23	4	4	0	0	0	92	4	26

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	56	19	1	70	30	145
2020	IS-03	17	61	22	0	78	22	23
2020	IS-04	17	57	23	2	77	23	47
2020	IS-05	30	57	14	0	66	34	44
2020	IS-06	31	50	19	0	62	38	26

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	37	63	35
2020	IS-05	23	77	13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	3	11	20	29	29	0	9	16	63	35
2020	IS-05	8	15	23	23	31	0	0	23	54	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	3	6	23	26	43	0	0	9	69	35
2020	IS-05	8	0	31	15	46	0	0	8	62	13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	20	13	11	9	2	4	65	21	145
2020	IS-03	35	13	22	4	17	4	4	52	24	23
2020	IS-04	40	26	13	6	9	0	6	70	16	47
2020	IS-05	41	23	7	16	7	5	2	68	24	44
2020	IS-06	42	15	15	19	8	0	0	58	27	26
2019	IS	27	27	17	16	8	1	4	57	26	135
2019	IS-03	36	36	9	9	9	0	0	73	18	22
2019	IS-04	28	23	14	21	5	0	9	56	28	43
2019	IS-05	19	26	30	14	12	0	0	44	26	43
2018	IS	28	20	21	15	11	1	4	51	26	123
2018	IS-03	19	24	29	14	10	5	0	45	25	21
2018	IS-04	29	32	20	10	5	0	5	64	15	41
2018	IS-05	34	9	17	14	20	0	6	45	36	35

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence