2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 45 46 3 3 2 0 0 92 5 385
2020 FI-01 49 45 3 2 2 0 0 94 3 65
2020 FI-02 48 49 2 1 1 0 0 97 2 128
2020 FI-03 45 43 4 6 2 0 0 88 8 132
2020 FI-04 40 51 4 4 2 0 0 91 5 57

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 74 21 2 1 0 0 1 97 1 383
2020 FI-01 77 17 2 2 2 0 2 95 3 65
2020 FI-02 76 22 1 0 0 0 2 99 0 128
2020 FI-03 73 22 3 1 0 0 2 96 1 130
2020 FI-04 74 23 4 0 0 0 0 96 0 57
2017 FI 61 28 3 5 1 1 1 90 6 317
2017 FI-01 73 14 3 5 2 0 3 89 7 59
2017 FI-02 58 31 2 6 2 1 1 90 8 117
2017 FI-03 53 35 6 4 0 1 1 89 4 93
2017 FI-04 66 29 0 2 2 0 0 95 5 41
2014 FI 60 31 4 3 1 1 0 92 4 392
2014 FI-01 57 35 4 4 1 0 0 91 5 81
2014 FI-02 62 31 3 4 1 0 0 93 4 154
2014 FI-03 58 30 7 3 0 2 0 90 3 110
2014 FI-04 65 33 2 0 0 0 0 98 0 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 41 7 3 1 0 1 89 4 385
2020 FI-01 55 32 11 0 0 0 2 89 0 65
2020 FI-02 53 38 7 2 1 0 0 91 2 128
2020 FI-03 39 51 3 5 2 0 1 90 7 132
2020 FI-04 49 40 9 0 2 0 0 89 2 57
2019 FI 44 37 7 9 3 0 0 80 12 348
2019 FI-01 45 40 7 5 3 0 0 85 8 60
2019 FI-02 50 31 8 8 3 0 0 82 10 105
2019 FI-03 36 39 7 14 5 0 0 74 19 121
2019 FI-04 52 38 6 4 0 0 0 90 4 52
2017 FI 38 40 10 9 2 0 0 79 11 317
2017 FI-01 54 29 10 5 2 0 0 83 7 59
2017 FI-02 32 45 10 11 1 0 0 78 12 117
2017 FI-03 30 47 12 10 1 0 0 77 11 93
2017 FI-04 46 34 7 5 7 0 0 80 12 41
2014 FI 41 43 7 6 2 0 0 84 8 392
2014 FI-01 40 42 12 4 2 0 0 81 6 81
2014 FI-02 48 40 6 5 0 1 0 89 5 154
2014 FI-03 35 48 4 8 5 0 0 84 13 110
2014 FI-04 37 37 12 12 2 0 0 74 14 43

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 38 14 7 1 0 1 78 8 382
2020 FI-01 44 36 14 3 2 0 2 81 5 64
2020 FI-02 40 36 13 9 2 0 0 76 10 127
2020 FI-03 34 44 13 6 1 0 2 80 7 131
2020 FI-04 42 33 16 5 0 2 2 78 5 57
2019 FI 32 41 11 10 5 0 0 74 16 346
2019 FI-01 28 42 15 8 5 2 0 71 14 60
2019 FI-02 31 37 12 15 5 0 0 68 20 106
2019 FI-03 32 45 8 9 5 0 0 78 14 121
2019 FI-04 45 37 8 4 6 0 0 82 10 49
2018 FI 31 51 6 8 4 0 0 82 11 327
2018 FI-01 30 54 5 7 4 0 0 84 11 57
2018 FI-02 30 49 7 9 5 0 0 79 14 102
2018 FI-03 29 55 6 5 4 0 1 85 9 111
2018 FI-04 39 39 8 12 2 0 0 78 14 49
2017 FI 32 46 9 9 4 0 0 79 13 317
2017 FI-01 34 44 7 8 5 0 2 79 14 59
2017 FI-02 26 51 8 10 4 0 0 78 15 117
2017 FI-03 29 47 12 9 3 0 0 76 12 93
2017 FI-04 54 32 7 2 5 0 0 85 7 41
2014 FI 31 45 12 9 3 0 0 77 12 393
2014 FI-01 27 43 11 12 6 0 0 70 19 81
2014 FI-02 34 45 14 7 1 0 0 79 8 154
2014 FI-03 28 48 12 8 5 0 0 76 13 111
2014 FI-04 39 44 5 9 0 0 2 86 10 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 37 7 3 1 0 0 90 3 382
2020 FI-01 61 34 5 0 0 0 0 95 0 64
2020 FI-02 51 40 7 2 1 0 0 91 2 128
2020 FI-03 49 38 5 6 0 0 1 88 6 130
2020 FI-04 54 33 9 2 2 0 0 88 4 57
2019 FI 48 37 6 6 2 0 0 86 8 347
2019 FI-01 52 35 3 7 3 0 0 87 10 60
2019 FI-02 52 34 6 6 3 0 0 86 9 104
2019 FI-03 39 44 8 8 1 0 0 83 9 121
2019 FI-04 67 29 2 2 0 0 0 96 2 52
2017 FI 47 41 5 5 1 1 0 89 6 315
2017 FI-01 57 36 2 5 0 0 0 93 5 58
2017 FI-02 44 43 9 3 0 2 0 88 3 117
2017 FI-03 44 45 5 6 0 0 0 88 6 92
2017 FI-04 56 37 0 0 7 0 0 93 7 41
2014 FI 45 43 7 3 2 0 0 88 5 393
2014 FI-01 41 49 6 2 1 0 0 90 4 81
2014 FI-02 47 42 6 3 2 0 0 89 4 154
2014 FI-03 42 40 9 5 3 1 0 83 8 111
2014 FI-04 58 37 5 0 0 0 0 95 0 43

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 36 7 6 1 0 1 85 7 381
2020 FI-01 61 31 5 3 0 0 0 92 3 64
2020 FI-02 52 34 8 5 0 0 0 87 5 128
2020 FI-03 41 44 6 7 2 0 1 85 8 131
2020 FI-04 45 29 9 11 4 0 2 76 15 55
2019 FI 46 34 10 7 4 0 0 80 10 348
2019 FI-01 45 32 10 8 5 0 0 77 13 60
2019 FI-02 48 33 13 1 5 0 0 81 6 106
2019 FI-03 41 39 8 8 3 0 0 80 12 121
2019 FI-04 57 24 6 12 2 0 0 80 14 51
2018 FI 43 37 9 8 3 0 0 80 11 325
2018 FI-01 49 40 7 0 2 0 2 91 2 57
2018 FI-02 45 37 6 9 3 0 0 82 12 102
2018 FI-03 41 32 13 10 4 0 0 73 14 109
2018 FI-04 39 45 4 8 4 0 0 84 12 49
2017 FI 39 38 12 7 4 0 0 77 11 316
2017 FI-01 53 31 9 3 3 0 0 84 7 58
2017 FI-02 38 38 15 6 3 0 0 75 9 117
2017 FI-03 37 38 12 12 1 0 1 75 13 93
2017 FI-04 32 46 7 2 12 0 0 78 15 41
2014 FI 31 39 16 10 4 0 1 70 14 393
2014 FI-01 32 36 14 11 6 0 1 69 18 81
2014 FI-02 42 38 12 5 3 0 1 80 8 154
2014 FI-03 21 41 18 14 5 1 1 62 19 111
2014 FI-04 16 44 23 14 2 0 0 60 16 43

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 46 10 5 1 0 0 84 6 384
2020 FI-01 32 52 12 3 0 0 0 85 3 65
2020 FI-02 39 43 12 7 0 0 0 81 7 127
2020 FI-03 40 46 8 5 2 0 0 86 6 132
2020 FI-04 40 44 11 2 4 0 0 84 5 57
2019 FI 34 47 11 5 4 0 0 81 9 349
2019 FI-01 33 50 10 3 3 0 0 83 7 60
2019 FI-02 32 46 16 3 3 0 0 78 6 106
2019 FI-03 28 50 11 5 6 0 0 79 11 121
2019 FI-04 52 42 2 2 2 0 0 94 4 52
2018 FI 33 44 14 6 3 0 0 77 9 323
2018 FI-01 39 40 14 5 2 0 0 79 7 57
2018 FI-02 31 49 10 6 4 0 0 80 10 100
2018 FI-03 30 46 14 7 3 0 0 76 10 111
2018 FI-04 45 32 13 6 4 0 0 77 11 47
2017 FI 25 49 14 9 3 0 0 74 12 317
2017 FI-01 29 42 19 8 2 0 0 71 10 59
2017 FI-02 20 53 15 9 3 0 0 73 13 117
2017 FI-03 28 42 15 10 4 1 0 71 14 93
2017 FI-04 32 56 5 2 5 0 0 88 7 41
2014 FI 25 50 13 9 3 0 0 76 11 393
2014 FI-01 22 46 22 9 1 0 0 68 10 81
2014 FI-02 27 51 12 7 2 0 0 79 9 154
2014 FI-03 24 52 8 12 4 0 0 77 15 111
2014 FI-04 30 54 7 5 5 0 0 84 9 43

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 38 12 8 1 0 0 79 9 384
2020 FI-01 55 28 11 6 0 0 0 83 6 65
2020 FI-02 38 40 14 8 1 0 0 77 9 128
2020 FI-03 41 38 10 8 3 0 0 79 11 131
2020 FI-04 37 42 11 11 0 0 0 79 11 57
2019 FI 34 38 16 7 5 0 0 72 12 348
2019 FI-01 32 42 19 3 3 0 0 75 7 59
2019 FI-02 36 40 16 5 4 0 0 75 8 106
2019 FI-03 30 39 15 8 8 0 0 69 17 121
2019 FI-04 44 33 12 8 2 0 2 78 10 52
2018 FI 28 37 19 7 9 1 0 65 16 325
2018 FI-01 30 46 16 0 7 0 0 77 7 56
2018 FI-02 28 39 18 8 6 1 0 68 14 102
2018 FI-03 27 35 19 7 12 0 0 62 19 110
2018 FI-04 27 31 22 8 12 0 0 57 20 49
2017 FI 22 39 19 13 8 0 0 60 20 316
2017 FI-01 29 37 15 14 3 2 0 67 17 59
2017 FI-02 21 38 25 10 7 0 0 58 17 117
2017 FI-03 24 34 16 14 12 0 0 58 26 93
2017 FI-04 10 53 18 15 5 0 0 63 20 40
2014 FI 23 41 19 12 4 0 1 64 17 393
2014 FI-01 23 40 22 9 4 0 2 65 13 81
2014 FI-02 25 41 21 10 3 0 0 66 12 154
2014 FI-03 14 44 17 16 8 0 0 59 24 111
2014 FI-04 35 35 12 16 2 0 0 70 19 43

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 44 12 6 1 0 0 81 7 383
2020 FI-01 40 49 8 3 0 0 0 89 3 65
2020 FI-02 39 39 15 6 1 0 0 78 7 127
2020 FI-03 35 47 11 5 2 0 0 82 7 131
2020 FI-04 39 44 11 5 2 0 0 82 7 57
2019 FI 30 42 12 12 4 0 0 73 15 346
2019 FI-01 29 44 15 10 0 2 0 74 10 59
2019 FI-02 39 40 10 9 3 0 0 79 11 105
2019 FI-03 20 48 10 16 7 0 0 68 22 121
2019 FI-04 41 37 14 8 0 0 0 78 8 51
2018 FI 26 43 14 10 7 0 0 69 17 325
2018 FI-01 33 39 14 9 5 0 0 72 14 57
2018 FI-02 26 41 17 6 9 1 0 68 15 100
2018 FI-03 21 48 15 12 5 0 0 68 16 111
2018 FI-04 27 41 8 14 10 0 0 67 24 49
2017 FI 24 45 16 11 4 0 0 69 15 317
2017 FI-01 29 41 19 10 2 0 0 70 12 59
2017 FI-02 26 44 15 12 3 0 0 70 15 117
2017 FI-03 21 42 18 11 8 0 0 64 18 93
2017 FI-04 20 61 10 7 2 0 0 80 10 41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 42 8 2 0 1 0 89 3 382
2020 FI-01 45 42 9 3 0 0 0 88 3 64
2020 FI-02 40 44 12 2 0 1 0 86 2 126
2020 FI-03 49 41 5 3 1 1 0 91 4 132
2020 FI-04 60 37 4 0 0 0 0 96 0 57
2019 FI 41 43 11 4 2 0 0 83 6 348
2019 FI-01 47 37 12 3 0 0 0 85 3 59
2019 FI-02 45 38 10 4 3 0 0 83 7 106
2019 FI-03 31 51 9 6 2 1 0 83 8 121
2019 FI-04 48 44 8 0 0 0 0 92 0 52
2018 FI 40 47 9 3 1 0 0 87 4 325
2018 FI-01 39 44 12 4 2 0 0 82 5 57
2018 FI-02 41 49 6 3 1 0 0 90 4 102
2018 FI-03 33 55 10 2 1 0 0 87 3 110
2018 FI-04 54 29 8 6 2 0 0 83 8 48
2017 FI 32 50 11 4 2 1 0 83 6 316
2017 FI-01 29 49 14 7 2 0 0 78 8 59
2017 FI-02 33 50 11 3 2 1 0 84 4 117
2017 FI-03 32 47 13 5 2 1 0 79 8 92
2017 FI-04 37 61 2 0 0 0 0 98 0 41
2014 FI 35 48 13 3 1 0 0 83 4 393
2014 FI-01 36 47 15 2 0 0 0 83 2 81
2014 FI-02 35 48 14 2 1 1 0 84 3 154
2014 FI-03 31 47 14 7 2 0 0 77 9 111
2014 FI-04 46 49 5 0 0 0 0 95 0 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 39 15 7 1 0 0 78 8 384
2020 FI-01 42 43 12 3 0 0 0 85 3 65
2020 FI-02 38 38 17 6 1 0 0 76 7 128
2020 FI-03 41 35 15 8 2 0 0 76 9 132
2020 FI-04 32 48 9 9 2 0 0 80 11 56
2019 FI 31 43 15 6 5 0 0 74 11 348
2019 FI-01 37 46 10 5 2 0 0 83 7 59
2019 FI-02 30 45 18 3 4 0 0 75 7 106
2019 FI-03 27 42 17 8 6 0 0 69 14 121
2019 FI-04 37 42 12 6 4 0 0 79 10 52
2018 FI 30 37 17 11 6 0 0 66 17 323
2018 FI-01 30 37 19 11 4 0 0 67 14 57
2018 FI-02 29 40 16 12 3 0 0 69 15 100
2018 FI-03 28 34 21 9 8 0 0 62 17 111
2018 FI-04 38 32 6 11 13 0 0 70 23 47
2017 FI 24 40 20 10 6 0 0 64 16 316
2017 FI-01 29 39 20 8 3 0 0 68 12 59
2017 FI-02 21 41 21 11 5 1 0 63 16 117
2017 FI-03 27 34 21 10 9 0 0 61 18 92
2017 FI-04 22 49 17 7 5 0 0 71 12 41

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 39 10 3 1 0 0 87 3 383
2020 FI-01 42 44 9 5 0 0 0 86 5 64
2020 FI-02 47 38 11 3 1 0 0 85 4 127
2020 FI-03 50 39 8 1 1 0 1 90 2 132
2020 FI-04 51 35 11 4 0 0 0 86 4 57
2019 FI 44 40 11 3 2 0 0 84 5 348
2019 FI-01 46 42 10 2 0 0 0 88 2 59
2019 FI-02 47 35 15 2 1 0 0 82 3 106
2019 FI-03 36 46 12 3 2 0 0 83 6 121
2019 FI-04 56 37 6 0 2 0 0 92 2 52
2018 FI 44 38 12 5 1 0 0 82 6 325
2018 FI-01 46 39 14 0 2 0 0 84 2 57
2018 FI-02 40 42 10 7 1 0 0 82 8 102
2018 FI-03 45 36 12 6 0 0 0 82 6 110
2018 FI-04 52 33 10 2 2 0 0 85 4 48
2017 FI 43 37 14 3 2 1 0 81 5 316
2017 FI-01 50 26 17 5 0 2 0 77 5 58
2017 FI-02 38 40 16 3 3 1 0 78 5 117
2017 FI-03 42 39 14 2 3 0 0 81 5 93
2017 FI-04 54 41 2 2 0 0 0 95 2 41
2014 FI 48 38 9 3 1 0 0 87 4 393
2014 FI-01 46 38 12 4 0 0 0 84 4 81
2014 FI-02 49 40 8 1 1 0 0 89 3 154
2014 FI-03 48 37 10 4 2 0 0 85 5 111
2014 FI-04 58 35 5 2 0 0 0 93 2 43

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 44 9 7 2 0 1 82 9 383
2020 FI-01 38 45 11 6 0 0 0 83 6 65
2020 FI-02 35 43 12 9 2 0 1 78 10 127
2020 FI-03 39 45 5 6 3 0 1 85 9 132
2020 FI-04 43 43 7 5 2 0 0 86 7 56
2019 FI 33 39 18 6 3 0 0 73 9 348
2019 FI-01 37 32 20 8 0 0 2 71 9 59
2019 FI-02 30 43 20 4 3 0 0 74 7 106
2019 FI-03 28 40 19 7 5 0 0 69 12 121
2019 FI-04 50 37 10 2 2 0 0 87 4 52
2018 FI 33 38 15 10 3 0 0 71 14 324
2018 FI-01 35 37 18 9 2 0 0 72 11 57
2018 FI-02 28 40 17 12 4 0 0 67 16 101
2018 FI-03 30 41 15 9 5 0 0 71 14 110
2018 FI-04 46 33 6 13 2 0 0 79 15 48
2017 FI 24 45 15 11 5 0 0 69 16 315
2017 FI-01 28 41 10 17 3 0 0 69 21 58
2017 FI-02 19 47 19 9 5 1 0 66 15 116
2017 FI-03 28 40 15 11 6 0 0 68 17 93
2017 FI-04 32 51 7 7 2 0 0 83 10 41
2014 FI 22 47 18 8 5 1 0 69 13 393
2014 FI-01 16 43 27 10 2 0 1 60 13 81
2014 FI-02 23 48 17 7 5 0 0 71 12 154
2014 FI-03 20 42 19 10 7 2 0 63 17 111
2014 FI-04 33 58 2 7 0 0 0 91 7 43

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 38 11 5 2 0 0 82 7 385
2020 FI-01 49 40 6 5 0 0 0 89 5 65
2020 FI-02 40 38 14 6 1 1 0 79 7 128
2020 FI-03 44 38 11 3 4 0 1 82 7 132
2020 FI-04 44 35 11 9 2 0 0 79 11 57
2019 FI 41 36 15 5 3 0 0 77 8 347
2019 FI-01 47 24 15 14 0 0 0 71 14 59
2019 FI-02 37 42 17 2 3 0 0 78 5 106
2019 FI-03 36 39 13 7 5 0 0 75 12 120
2019 FI-04 56 35 8 0 2 0 0 90 2 52
2018 FI 33 41 16 7 3 0 0 74 10 325
2018 FI-01 32 51 16 0 2 0 0 82 2 57
2018 FI-02 31 43 19 5 2 0 0 75 7 102
2018 FI-03 32 40 17 8 3 0 0 72 11 110
2018 FI-04 44 31 8 10 6 0 0 75 17 48
2017 FI 33 42 11 10 3 0 0 75 14 316
2017 FI-01 40 41 9 9 2 0 0 81 10 58
2017 FI-02 28 46 14 9 3 0 0 74 12 117
2017 FI-03 32 37 12 14 5 0 0 69 19 93
2017 FI-04 41 41 7 7 2 0 0 83 10 41
2014 FI 26 43 18 7 4 0 1 70 11 393
2014 FI-01 22 46 22 7 2 0 0 68 10 81
2014 FI-02 33 41 16 6 3 0 1 74 9 154
2014 FI-03 23 42 18 10 5 1 1 66 16 111
2014 FI-04 23 49 19 5 5 0 0 72 9 43

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 44 7 6 1 0 0 85 7 381
2020 FI-01 47 45 8 0 0 0 0 92 0 64
2020 FI-02 43 43 8 7 0 0 0 85 7 127
2020 FI-03 38 44 8 7 3 0 0 82 10 132
2020 FI-04 44 42 4 9 2 0 0 85 11 55
2019 FI 35 44 12 5 4 0 0 79 9 345
2019 FI-01 45 38 8 7 2 0 0 83 8 60
2019 FI-02 36 46 11 5 2 0 0 82 7 107
2019 FI-03 25 48 15 7 5 0 0 73 12 119
2019 FI-04 43 43 8 2 4 0 0 86 6 49
2018 FI 31 38 16 9 5 0 0 70 14 324
2018 FI-01 40 33 16 9 2 0 0 74 11 57
2018 FI-02 26 45 19 7 3 0 0 72 10 102
2018 FI-03 28 38 18 10 6 0 0 66 16 109
2018 FI-04 42 31 8 8 10 0 0 73 19 48
2017 FI 26 42 19 10 3 0 0 68 13 315
2017 FI-01 33 45 16 5 2 0 0 78 7 58
2017 FI-02 22 43 24 9 3 0 0 65 11 117
2017 FI-03 27 33 18 17 4 0 0 60 22 92
2017 FI-04 27 49 15 7 2 0 0 76 10 41
2014 FI 27 47 16 8 2 1 0 74 10 393
2014 FI-01 36 38 17 7 1 0 0 74 9 81
2014 FI-02 29 51 13 4 3 0 0 80 7 154
2014 FI-03 18 47 17 13 3 2 1 67 16 111
2014 FI-04 28 51 14 7 0 0 0 79 7 43

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 42 9 2 1 0 0 88 3 384
2020 FI-01 48 48 5 0 0 0 0 95 0 65
2020 FI-02 42 44 10 3 0 1 0 87 3 128
2020 FI-03 47 39 11 2 1 0 0 86 3 132
2020 FI-04 48 39 7 4 2 0 0 88 5 56
2019 FI 36 43 13 5 3 0 0 79 8 347
2019 FI-01 40 42 13 2 3 0 0 82 5 60
2019 FI-02 40 41 14 4 2 0 0 80 6 106
2019 FI-03 26 50 15 6 3 0 0 76 9 119
2019 FI-04 52 37 6 4 2 0 0 88 6 52
2018 FI 33 44 12 8 3 0 0 78 11 326
2018 FI-01 40 40 16 0 4 0 0 81 4 57
2018 FI-02 28 46 13 9 4 0 0 75 13 102
2018 FI-03 31 46 11 10 3 0 0 77 13 111
2018 FI-04 44 38 6 10 2 0 0 81 13 48
2017 FI 32 43 18 4 4 0 0 75 7 314
2017 FI-01 48 24 19 5 2 2 0 74 7 58
2017 FI-02 26 48 20 4 3 0 0 73 7 117
2017 FI-03 28 48 15 3 5 0 0 76 9 91
2017 FI-04 39 41 12 2 5 0 0 80 7 41
2014 FI 32 48 13 5 2 0 0 80 7 391
2014 FI-01 37 37 20 4 2 0 0 74 6 81
2014 FI-02 30 52 13 1 3 1 0 82 5 153
2014 FI-03 32 50 5 11 2 0 0 82 13 110
2014 FI-04 30 53 14 2 0 0 0 84 2 43

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 35 16 8 3 0 0 73 11 382
2020 FI-01 55 35 6 3 0 0 0 91 3 65
2020 FI-02 50 34 11 2 2 1 0 85 3 125
2020 FI-03 24 39 22 12 2 0 0 64 14 132
2020 FI-04 21 26 25 16 12 0 0 47 28 57
2019 FI 39 37 15 7 3 0 0 76 10 348
2019 FI-01 56 25 10 3 5 0 0 81 8 59
2019 FI-02 43 42 9 4 1 0 1 86 5 107
2019 FI-03 33 42 16 8 1 0 0 75 9 121
2019 FI-04 24 29 27 10 10 0 0 53 20 51
2018 FI 38 33 18 6 3 0 1 72 10 327
2018 FI-01 54 32 7 4 4 0 0 86 7 57
2018 FI-02 45 33 16 4 1 0 1 79 5 102
2018 FI-03 31 36 24 5 4 0 1 67 8 111
2018 FI-04 27 31 22 12 8 0 0 57 20 49
2017 FI 44 36 13 5 2 0 0 80 7 316
2017 FI-01 51 44 5 0 0 0 0 95 0 59
2017 FI-02 50 36 10 2 2 0 0 86 3 117
2017 FI-03 39 35 15 8 3 0 0 74 11 93
2017 FI-04 30 23 25 20 3 0 0 53 23 40
2014 FI 40 41 13 3 3 0 0 81 6 393
2014 FI-01 52 37 6 2 2 0 0 89 5 81
2014 FI-02 45 42 12 1 0 0 0 87 1 154
2014 FI-03 27 48 17 3 5 0 0 75 8 111
2014 FI-04 28 30 23 12 7 0 0 58 19 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 18 41 22 9 1 1 32 27 383
2020 FI-01 5 13 39 22 16 3 3 40 18 64
2020 FI-02 7 15 38 27 13 1 0 40 22 128
2020 FI-03 9 21 46 18 6 0 1 24 30 131
2020 FI-04 12 28 35 19 4 2 0 23 41 57
2019 FI 9 28 36 22 4 0 1 27 37 349
2019 FI-01 5 12 37 35 10 0 2 46 17 60
2019 FI-02 8 21 34 30 6 0 2 37 29 106
2019 FI-03 12 37 33 16 2 0 1 18 49 121
2019 FI-04 8 37 44 8 2 0 2 10 45 52
2018 FI 10 23 40 19 6 1 1 25 34 323
2018 FI-01 5 14 54 16 11 0 0 26 19 57
2018 FI-02 11 19 40 22 8 0 0 30 30 100
2018 FI-03 10 31 39 17 1 0 2 19 42 109
2018 FI-04 16 27 24 22 8 0 2 31 44 49
2017 FI 8 27 40 16 4 1 3 21 37 314
2017 FI-01 5 10 41 29 7 2 5 39 17 58
2017 FI-02 9 26 38 18 4 2 4 24 36 117
2017 FI-03 13 32 42 8 4 0 1 12 46 91
2017 FI-04 2 44 41 10 2 0 0 12 46 41
2014 FI 9 33 36 15 5 1 2 20 43 393
2014 FI-01 10 21 41 21 5 0 2 27 32 81
2014 FI-02 2 34 38 17 5 1 2 23 38 154
2014 FI-03 16 38 30 9 6 0 1 15 55 111
2014 FI-04 14 40 33 12 2 0 0 14 54 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 3 9 27 38 19 3 1 60 13 383
2020 FI-01 0 3 28 31 34 2 3 68 3 65
2020 FI-02 5 9 26 36 21 3 1 59 14 128
2020 FI-03 2 12 28 40 13 5 0 56 15 130
2020 FI-04 4 12 26 44 12 2 0 57 16 57
2019 FI 7 18 28 30 12 2 3 44 26 348
2019 FI-01 0 12 17 47 22 0 3 71 12 60
2019 FI-02 10 16 26 30 12 5 2 45 28 105
2019 FI-03 7 18 37 24 7 2 4 33 27 121
2019 FI-04 4 27 27 27 12 0 4 40 32 52
2018 FI 9 16 33 27 10 4 1 38 26 323
2018 FI-01 7 12 28 37 11 4 2 50 20 57
2018 FI-02 12 15 29 26 12 5 1 40 29 100
2018 FI-03 8 17 40 23 9 2 1 33 25 109
2018 FI-04 6 22 33 27 6 4 2 35 30 49
2017 FI 8 19 30 25 11 4 3 39 29 316
2017 FI-01 3 14 21 31 21 5 5 58 19 58
2017 FI-02 10 18 29 24 10 6 3 37 31 117
2017 FI-03 10 25 30 23 8 3 2 32 37 93
2017 FI-04 5 15 49 22 10 0 0 32 20 41
2014 FI 8 20 30 24 10 5 3 37 31 393
2014 FI-01 6 15 21 35 14 5 5 53 23 81
2014 FI-02 5 18 29 26 12 7 3 42 26 154
2014 FI-03 12 27 32 15 9 4 2 26 41 111
2014 FI-04 12 19 39 23 5 2 0 29 31 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 21 35 23 11 2 1 35 28 381
2020 FI-01 3 15 32 22 25 2 2 48 19 65
2020 FI-02 6 15 29 31 12 4 3 47 22 127
2020 FI-03 5 30 38 18 7 2 0 25 36 129
2020 FI-04 14 23 44 16 4 0 0 19 37 57
2019 FI 11 23 38 18 5 2 2 24 36 349
2019 FI-01 3 15 42 27 10 2 2 38 19 60
2019 FI-02 8 22 39 19 7 4 3 27 31 106
2019 FI-03 18 31 31 13 2 2 2 17 51 121
2019 FI-04 12 19 46 19 2 0 2 22 31 52
2018 FI 12 26 36 15 8 2 2 24 39 324
2018 FI-01 2 25 37 19 12 4 2 33 28 57
2018 FI-02 13 19 33 21 11 2 1 33 33 100
2018 FI-03 15 31 38 9 4 1 2 13 48 110
2018 FI-04 14 29 35 12 8 0 2 21 44 49
2017 FI 15 28 35 12 5 2 4 17 45 316
2017 FI-01 9 24 35 16 9 3 5 26 36 58
2017 FI-02 13 26 38 9 6 4 4 16 42 117
2017 FI-03 21 28 36 9 1 0 4 10 52 93
2017 FI-04 15 41 20 20 5 0 0 24 56 41
2014 FI 17 28 31 13 5 3 3 20 47 393
2014 FI-01 12 20 40 16 5 6 1 23 35 81
2014 FI-02 12 25 28 19 6 4 5 29 41 154
2014 FI-03 22 33 32 5 4 2 2 9 57 111
2014 FI-04 26 40 21 9 5 0 0 14 65 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 15 37 30 11 1 0 41 21 385
2020 FI-01 2 6 29 43 20 0 0 63 8 65
2020 FI-02 4 12 30 35 16 2 1 53 16 128
2020 FI-03 8 16 47 25 5 0 0 30 23 132
2020 FI-04 16 28 37 18 2 0 0 19 44 57
2019 FI 9 20 41 22 7 0 2 30 29 347
2019 FI-01 2 8 38 37 15 0 0 52 10 60
2019 FI-02 8 17 37 24 10 0 4 36 26 105
2019 FI-03 10 23 45 21 2 0 0 22 33 121
2019 FI-04 14 27 45 10 2 0 2 12 42 51
2018 FI 8 22 38 22 10 1 0 32 30 324
2018 FI-01 5 12 33 30 16 2 2 47 18 57
2018 FI-02 5 17 37 27 13 1 0 40 22 100
2018 FI-03 9 26 44 15 5 0 0 21 35 110
2018 FI-04 14 31 33 18 4 0 0 22 45 49
2017 FI 7 20 41 21 8 1 2 30 28 314
2017 FI-01 7 7 42 24 15 2 3 41 14 59
2017 FI-02 6 20 36 23 10 2 3 35 27 116
2017 FI-03 8 25 44 20 2 0 2 22 33 92
2017 FI-04 10 25 45 13 8 0 0 20 35 40
2014 FI 10 22 37 20 9 1 1 30 32 391
2014 FI-01 6 15 33 30 12 4 0 44 22 81
2014 FI-02 5 16 38 25 13 1 2 39 21 152
2014 FI-03 19 31 36 10 4 0 1 14 50 111
2014 FI-04 9 35 42 9 5 0 0 14 44 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 15 34 27 13 1 2 41 24 383
2020 FI-01 2 2 35 29 29 2 2 60 3 65
2020 FI-02 9 12 30 30 16 2 3 48 21 128
2020 FI-03 11 20 38 23 6 1 1 30 31 130
2020 FI-04 11 26 32 26 4 2 0 30 38 57
2019 FI 10 22 35 20 9 2 3 30 33 348
2019 FI-01 3 12 34 29 16 3 2 47 16 58
2019 FI-02 10 20 36 19 10 1 4 30 31 107
2019 FI-03 11 28 34 20 5 1 2 25 40 121
2019 FI-04 12 23 38 15 6 4 2 22 37 52
2018 FI 13 20 35 20 10 1 1 31 34 324
2018 FI-01 7 18 26 28 19 2 0 48 25 57
2018 FI-02 16 14 37 23 11 0 0 34 30 101
2018 FI-03 11 25 42 17 5 0 1 21 36 109
2018 FI-04 16 29 22 16 10 0 6 28 48 49
2017 FI 13 25 30 17 9 1 5 28 41 316
2017 FI-01 9 10 38 19 17 2 5 39 20 58
2017 FI-02 15 23 32 20 7 1 3 28 39 117
2017 FI-03 15 33 27 14 5 0 5 20 51 93
2017 FI-04 15 32 22 15 10 0 7 26 50 41
2014 FI 14 25 32 18 6 2 3 25 41 393
2014 FI-01 14 20 26 21 12 4 4 36 36 81
2014 FI-02 10 25 35 19 6 2 3 26 37 154
2014 FI-03 20 26 31 14 5 3 2 20 48 111
2014 FI-04 9 37 33 19 2 0 0 21 47 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 5 15 24 35 17 3 2 54 20 383
2020 FI-01 2 11 25 35 28 0 0 63 12 65
2020 FI-02 5 16 18 40 15 5 2 58 23 128
2020 FI-03 7 16 31 28 15 2 2 44 24 131
2020 FI-04 4 13 23 41 14 4 2 58 17 56
2019 FI 11 22 30 23 12 1 2 36 34 348
2019 FI-01 5 20 22 33 20 0 0 53 25 60
2019 FI-02 14 21 27 24 9 1 4 35 36 107
2019 FI-03 13 23 37 18 9 1 1 27 36 120
2019 FI-04 4 27 35 18 16 0 0 33 31 51
2018 FI 8 24 36 22 7 1 2 30 33 324
2018 FI-01 7 21 37 23 12 0 0 35 28 57
2018 FI-02 14 24 32 23 7 0 0 30 38 100
2018 FI-03 5 25 41 20 5 0 5 26 31 110
2018 FI-04 4 29 31 27 6 2 2 34 34 49
2017 FI 11 27 29 19 11 2 2 31 39 316
2017 FI-01 9 17 35 24 12 2 2 37 27 58
2017 FI-02 14 30 23 20 9 4 1 30 46 117
2017 FI-03 13 30 30 14 9 1 3 24 45 93
2017 FI-04 2 22 34 24 17 0 0 41 24 41
2014 FI 13 18 31 23 9 4 3 34 33 392
2014 FI-01 14 16 16 33 11 7 2 49 33 81
2014 FI-02 9 16 32 24 10 4 4 38 28 153
2014 FI-03 14 22 33 18 6 3 5 26 38 111
2014 FI-04 16 16 49 14 5 0 0 19 33 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 14 43 24 10 1 1 35 21 382
2020 FI-01 2 18 35 26 17 0 2 44 20 65
2020 FI-02 6 12 36 29 13 3 1 45 18 126
2020 FI-03 7 13 53 18 7 1 1 26 20 131
2020 FI-04 14 19 40 19 5 0 2 25 34 57
2019 FI 8 21 42 19 7 2 1 26 30 348
2019 FI-01 2 17 32 35 13 2 0 49 19 60
2019 FI-02 8 18 42 21 8 2 3 30 27 106
2019 FI-03 13 26 43 11 4 3 1 16 40 120
2019 FI-04 8 21 50 17 2 0 2 20 29 52
2018 FI 14 21 39 16 6 2 1 23 37 323
2018 FI-01 5 18 39 19 11 5 4 33 25 57
2018 FI-02 14 15 36 25 8 0 1 34 30 99
2018 FI-03 19 25 42 11 2 1 1 13 44 110
2018 FI-04 12 31 47 4 6 0 0 10 43 49
2017 FI 11 24 42 14 5 2 3 19 37 316
2017 FI-01 10 16 45 17 7 2 3 25 27 58
2017 FI-02 9 22 48 9 7 3 3 17 32 117
2017 FI-03 16 29 35 14 3 0 3 18 47 93
2017 FI-04 12 27 41 17 2 0 0 20 39 41
2014 FI 11 20 39 16 7 3 3 25 34 392
2014 FI-01 7 16 41 20 9 5 2 31 25 81
2014 FI-02 7 16 39 22 10 2 4 34 24 153
2014 FI-03 20 28 35 8 5 2 3 13 50 111
2014 FI-04 12 26 46 12 2 2 0 14 38 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 15 40 30 8 2 0 39 20 382
2020 FI-01 9 16 34 30 11 0 0 41 25 64
2020 FI-02 2 13 41 30 10 5 0 43 15 128
2020 FI-03 3 18 40 32 8 0 0 40 21 131
2020 FI-04 7 14 46 29 4 0 0 32 21 56
2019 FI 10 20 32 30 8 0 0 38 30 349
2019 FI-01 5 15 30 38 12 0 0 50 20 60
2019 FI-02 8 16 29 32 12 1 1 45 25 106
2019 FI-03 13 22 38 21 5 0 0 26 36 121
2019 FI-04 10 23 29 35 4 0 0 38 33 52
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 34 15 5 3 7 7 73 9 384
2020 FI-01 35 35 12 5 0 8 5 81 5 65
2020 FI-02 26 32 16 7 2 9 7 70 11 127
2020 FI-03 27 36 16 5 4 5 8 72 10 132
2020 FI-04 32 35 14 5 4 5 5 75 10 57
2019 FI 27 31 14 8 7 6 6 66 17 349
2019 FI-01 37 30 12 3 5 7 7 77 10 60
2019 FI-02 28 27 15 9 8 7 5 63 20 107
2019 FI-03 22 33 15 11 7 5 7 63 21 121
2019 FI-04 27 41 12 2 6 6 6 78 9 51
2018 FI 19 35 17 11 7 7 4 61 20 326
2018 FI-01 25 32 18 5 7 7 7 65 14 57
2018 FI-02 23 28 16 12 6 9 7 60 21 102
2018 FI-03 15 40 18 14 6 6 1 59 21 111
2018 FI-04 15 44 17 13 8 0 4 61 22 48
2017 FI 19 37 18 6 7 6 6 63 16 316
2017 FI-01 29 40 10 2 5 10 3 80 8 58
2017 FI-02 17 34 23 3 8 6 9 60 13 117
2017 FI-03 14 34 22 10 9 6 5 55 21 93
2017 FI-04 20 46 10 12 5 0 7 71 18 41
2014 FI 26 37 15 8 5 4 5 70 14 393
2014 FI-01 35 33 12 5 5 7 2 75 11 81
2014 FI-02 28 31 16 10 5 4 5 65 17 154
2014 FI-03 20 42 14 10 5 3 6 68 16 111
2014 FI-04 26 46 16 0 2 2 7 79 3 43

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 30 4 5 2 2 0 88 8 383
2020 FI-01 61 28 5 3 2 2 0 90 5 64
2020 FI-02 53 32 5 5 2 2 0 87 8 128
2020 FI-03 58 27 4 8 2 2 0 86 10 131
2020 FI-04 61 32 2 4 2 0 0 93 5 57
2019 FI 49 33 7 5 5 1 0 82 10 347
2019 FI-01 48 29 7 9 5 2 0 79 14 58
2019 FI-02 51 28 6 8 7 0 0 79 15 106
2019 FI-03 43 40 8 3 5 1 0 83 8 121
2019 FI-04 58 33 8 2 0 0 0 90 2 52
2018 FI 42 33 10 9 6 0 0 76 15 326
2018 FI-01 46 32 11 2 9 2 0 79 11 57
2018 FI-02 46 30 10 10 4 0 0 76 14 102
2018 FI-03 38 34 7 13 8 0 0 72 21 111
2018 FI-04 40 42 8 8 2 0 0 81 10 48
2017 FI 41 39 9 5 6 0 0 80 11 316
2017 FI-01 38 41 14 0 7 0 0 79 7 58
2017 FI-02 38 42 8 8 3 1 0 81 11 117
2017 FI-03 40 37 10 6 8 0 0 76 14 93
2017 FI-04 54 34 5 2 5 0 0 88 7 41
2014 FI 48 33 10 7 3 0 0 81 9 393
2014 FI-01 46 40 7 4 2 1 0 86 6 81
2014 FI-02 45 32 10 9 3 0 0 77 12 154
2014 FI-03 46 32 14 7 2 0 0 77 9 111
2014 FI-04 67 21 5 2 5 0 0 88 7 43

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 30 4 3 1 0 0 92 4 381
2020 FI-01 65 24 8 3 0 0 0 89 3 63
2020 FI-02 57 34 5 3 1 0 0 91 4 126
2020 FI-03 63 30 3 3 1 0 0 93 4 132
2020 FI-04 67 25 4 4 2 0 0 91 5 57
2019 FI 50 37 4 6 3 0 0 87 9 349
2019 FI-01 57 33 5 3 2 0 0 90 5 60
2019 FI-02 51 36 3 8 2 0 0 87 10 107
2019 FI-03 48 38 5 5 4 0 0 86 9 120
2019 FI-04 44 48 4 4 0 0 0 92 4 52
2018 FI 40 43 10 6 1 0 0 83 7 326
2018 FI-01 44 46 5 5 0 0 0 89 5 57
2018 FI-02 48 35 11 6 0 0 0 83 6 102
2018 FI-03 35 45 11 6 3 0 0 80 9 111
2018 FI-04 29 52 13 4 2 0 0 81 6 48
2017 FI 39 45 7 6 3 0 0 84 9 316
2017 FI-01 46 42 2 8 2 0 0 88 10 59
2017 FI-02 36 49 6 7 3 0 0 85 9 117
2017 FI-03 37 43 12 3 4 0 0 80 8 92
2017 FI-04 39 46 5 7 2 0 0 85 10 41
2014 FI 43 43 8 5 1 0 0 86 7 393
2014 FI-01 42 43 10 4 1 0 0 85 5 81
2014 FI-02 45 41 8 6 0 0 0 86 6 154
2014 FI-03 40 44 6 7 3 0 0 84 10 111
2014 FI-04 49 42 5 2 2 0 0 91 5 43

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 36 8 3 1 0 0 88 4 381
2020 FI-01 54 34 9 3 0 0 0 88 3 65
2020 FI-02 49 38 9 2 2 1 0 87 4 127
2020 FI-03 55 33 5 4 2 0 1 88 6 130
2020 FI-04 52 38 7 4 0 0 0 89 4 56
2019 FI 47 38 9 2 3 1 0 86 5 350
2019 FI-01 47 38 12 3 0 0 0 85 3 60
2019 FI-02 48 34 13 2 3 1 0 82 5 107
2019 FI-03 48 39 6 3 3 1 0 88 7 121
2019 FI-04 52 40 6 0 2 0 0 92 2 52
2018 FI 37 44 12 6 0 0 0 81 6 326
2018 FI-01 32 51 14 4 0 0 0 82 4 57
2018 FI-02 43 36 16 5 0 0 0 79 5 102
2018 FI-03 36 45 11 8 0 0 0 81 8 111
2018 FI-04 33 56 2 8 0 0 0 90 8 48

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 26 10 1 4 8 4 82 6 385
2020 FI-01 46 25 9 2 6 3 9 81 9 65
2020 FI-02 44 22 15 0 5 11 3 76 6 128
2020 FI-03 44 31 9 2 4 5 5 84 6 132
2020 FI-04 58 28 5 0 2 7 0 92 2 57
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 26 9 3 1 1 2 87 4 385
2020 FI-01 57 22 11 6 0 0 5 82 6 65
2020 FI-02 51 31 9 2 1 2 4 88 3 128
2020 FI-03 61 26 9 2 2 1 1 88 3 132
2020 FI-04 68 19 7 5 0 0 0 88 5 57
2019 FI 54 30 11 3 1 1 0 85 4 350
2019 FI-01 48 27 18 7 0 0 0 75 7 60
2019 FI-02 51 31 13 2 2 0 1 83 4 107
2019 FI-03 55 33 4 4 0 3 0 91 4 121
2019 FI-04 63 25 12 0 0 0 0 88 0 52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 33 9 4 2 1 0 85 6 384
2020 FI-01 55 35 6 2 2 0 0 91 3 65
2020 FI-02 49 35 9 5 2 1 0 85 6 128
2020 FI-03 51 31 8 5 2 1 1 84 8 131
2020 FI-04 53 30 12 4 2 0 0 82 5 57
2019 FI 45 35 9 5 3 1 1 82 9 349
2019 FI-01 43 40 8 5 3 0 0 83 8 60
2019 FI-02 51 29 8 5 4 1 2 83 9 106
2019 FI-03 44 36 10 5 3 2 0 82 8 121
2019 FI-04 38 38 13 8 2 0 0 77 10 52
2018 FI 38 37 11 6 6 1 1 77 12 325
2018 FI-01 46 36 11 5 2 0 0 82 7 56
2018 FI-02 39 41 8 8 2 0 2 82 10 102
2018 FI-03 36 37 14 2 9 1 1 75 11 110
2018 FI-04 33 33 14 8 12 0 0 65 20 49
2017 FI 35 36 15 7 4 0 1 73 12 317
2017 FI-01 39 37 10 7 3 2 2 79 11 59
2017 FI-02 38 32 21 6 3 0 1 71 9 117
2017 FI-03 29 41 12 10 9 0 0 70 18 93
2017 FI-04 37 37 15 7 0 0 5 77 8 41
2014 FI 35 44 13 6 2 1 0 79 8 393
2014 FI-01 38 43 11 5 0 1 1 84 5 81
2014 FI-02 38 43 13 5 2 0 0 81 6 154
2014 FI-03 26 48 14 7 5 1 0 75 12 111
2014 FI-04 37 39 14 7 2 0 0 77 9 43

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 23 12 4 1 2 2 82 6 384
2020 FI-01 63 25 5 5 0 2 2 90 5 65
2020 FI-02 52 24 13 5 2 2 2 80 7 128
2020 FI-03 56 21 14 4 2 1 2 80 5 132
2020 FI-04 57 23 11 4 2 0 4 83 6 56

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 32 9 4 2 0 0 85 6 383
2020 FI-01 54 34 9 3 0 0 0 88 3 65
2020 FI-02 49 33 13 3 2 0 0 82 6 127
2020 FI-03 56 31 6 5 2 1 0 88 6 131
2020 FI-04 60 26 9 4 2 0 0 86 5 57
2019 FI 48 35 10 3 3 1 0 84 6 347
2019 FI-01 54 27 10 8 0 0 0 81 8 59
2019 FI-02 60 30 5 0 4 0 1 91 4 106
2019 FI-03 39 40 11 6 3 2 0 81 8 120
2019 FI-04 42 44 10 0 4 0 0 87 4 52
2018 FI 46 31 10 9 4 0 0 77 13 323
2018 FI-01 53 29 11 4 4 0 0 82 7 55
2018 FI-02 48 28 10 13 0 0 1 77 13 102
2018 FI-03 44 34 7 8 6 0 0 78 15 109
2018 FI-04 35 35 16 6 8 0 0 69 14 49
2017 FI 37 38 14 7 4 0 0 75 10 316
2017 FI-01 49 32 8 7 3 0 0 81 10 59
2017 FI-02 32 38 19 8 3 0 1 71 10 117
2017 FI-03 37 39 13 4 7 0 0 76 11 92
2017 FI-04 39 41 12 7 0 0 0 80 7 41
2014 FI 40 38 11 7 4 0 0 78 11 392
2014 FI-01 40 40 11 5 4 0 0 80 9 80
2014 FI-02 44 38 8 8 3 0 0 82 10 154
2014 FI-03 31 41 14 9 5 0 0 72 14 111
2014 FI-04 46 28 19 5 2 0 0 74 7 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 45 55 385
2020 FI-01 48 52 65
2020 FI-02 48 52 128
2020 FI-03 48 52 132
2020 FI-04 28 72 57

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 64 21 5 1 1 3 5 92 2 385
2020 FI-01 69 14 6 0 0 2 9 93 0 65
2020 FI-02 60 23 6 2 2 3 4 89 4 128
2020 FI-03 64 22 4 1 1 3 5 94 2 132
2020 FI-04 67 25 4 2 0 0 4 95 2 57

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 26 7 3 2 0 0 88 5 385
2020 FI-01 66 25 5 3 2 0 0 91 5 65
2020 FI-02 58 30 8 3 1 1 0 88 4 128
2020 FI-03 64 23 7 2 4 0 1 87 6 132
2020 FI-04 61 30 5 2 2 0 0 91 4 57
2019 FI 49 34 9 4 3 1 0 84 7 350
2019 FI-01 48 37 12 2 2 0 0 85 3 60
2019 FI-02 55 30 7 4 3 1 0 86 7 107
2019 FI-03 49 34 8 5 2 2 0 84 8 121
2019 FI-04 44 42 4 8 2 0 0 87 10 52
2018 FI 47 31 10 6 6 0 0 79 11 325
2018 FI-01 61 23 11 4 2 0 0 84 5 56
2018 FI-02 47 32 9 8 2 1 1 81 10 102
2018 FI-03 45 33 9 5 8 0 0 78 13 110
2018 FI-04 37 35 10 6 12 0 0 71 18 49
2017 FI 45 30 12 8 5 0 0 75 13 316
2017 FI-01 59 24 7 5 5 0 0 83 10 58
2017 FI-02 40 30 16 10 3 0 0 70 14 117
2017 FI-03 43 29 12 8 9 0 0 72 16 93
2017 FI-04 44 41 5 7 0 0 2 88 8 41
2014 FI 43 33 10 8 4 1 0 77 13 393
2014 FI-01 44 32 14 6 4 0 0 77 10 81
2014 FI-02 45 36 8 6 4 1 0 82 10 154
2014 FI-03 36 35 10 13 4 2 1 73 17 111
2014 FI-04 49 19 14 9 9 0 0 67 19 43
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 36 9 3 2 6 0 86 5 385
2020 FI-01 49 35 6 2 0 8 0 92 2 65
2020 FI-02 48 34 6 2 1 9 0 91 3 128
2020 FI-03 39 36 12 5 3 5 0 78 9 132
2020 FI-04 40 47 7 2 2 2 0 89 4 57
2019 FI 28 41 14 7 3 8 0 74 11 348
2019 FI-01 43 37 10 0 2 8 0 87 2 60
2019 FI-02 34 32 19 7 2 7 0 71 9 106
2019 FI-03 16 50 12 11 4 8 0 71 16 121
2019 FI-04 25 44 13 6 2 10 0 77 9 52
2018 FI 25 38 15 13 5 4 0 66 18 326
2018 FI-01 35 46 7 7 4 2 0 82 11 57
2018 FI-02 25 36 14 11 5 9 0 68 17 102
2018 FI-03 21 36 18 18 5 2 0 58 24 111
2018 FI-04 22 37 22 12 4 2 0 60 17 49
2017 FI 20 40 21 8 6 4 0 63 15 317
2017 FI-01 25 32 22 3 7 10 0 64 11 59
2017 FI-02 26 38 20 8 3 4 0 68 12 117
2017 FI-03 8 41 30 11 8 3 0 50 19 93
2017 FI-04 24 49 10 7 10 0 0 73 17 41
2014 FI 19 39 18 9 6 9 0 64 16 393
2014 FI-01 17 56 16 1 4 6 0 78 5 81
2014 FI-02 24 35 17 7 3 14 0 68 12 154
2014 FI-03 14 38 17 14 12 6 0 55 27 111
2014 FI-04 23 30 23 12 9 2 0 55 21 43

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 38 12 3 2 1 0 83 5 384
2020 FI-01 49 35 11 2 2 2 0 86 3 65
2020 FI-02 47 41 9 1 2 2 0 89 2 128
2020 FI-03 41 35 15 5 3 1 0 77 8 131
2020 FI-04 39 42 11 5 2 2 0 82 7 57
2019 FI 30 38 20 6 3 3 0 70 10 348
2019 FI-01 43 35 15 3 2 2 0 80 5 60
2019 FI-02 32 36 24 3 3 3 0 70 6 106
2019 FI-03 20 42 17 12 5 4 0 65 17 121
2019 FI-04 33 40 19 4 2 2 0 75 6 52
2018 FI 24 41 17 12 5 2 0 66 18 325
2018 FI-01 30 44 16 7 4 0 0 74 11 57
2018 FI-02 27 42 13 14 3 2 0 70 17 101
2018 FI-03 17 41 17 15 7 3 0 59 23 111
2018 FI-04 27 35 24 8 6 0 0 61 14 49
2017 FI 17 38 24 12 7 2 0 57 19 317
2017 FI-01 25 29 24 10 7 5 0 57 18 59
2017 FI-02 21 37 25 11 3 3 0 60 15 117
2017 FI-03 5 42 30 13 10 0 0 47 23 93
2017 FI-04 20 49 7 15 10 0 0 68 24 41
2014 FI 16 39 24 12 7 2 0 56 20 393
2014 FI-01 17 42 21 10 5 5 0 62 16 81
2014 FI-02 20 37 26 12 4 1 0 58 16 154
2014 FI-03 10 41 22 15 13 0 0 50 28 111
2014 FI-04 16 42 26 7 9 0 0 58 16 43

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 42 14 6 2 5 0 77 8 385
2020 FI-01 38 38 11 5 2 6 0 82 7 65
2020 FI-02 33 47 8 3 1 9 0 87 4 128
2020 FI-03 30 36 23 6 2 2 0 68 9 132
2020 FI-04 21 49 11 14 4 2 0 71 18 57
2019 FI 21 36 22 10 3 7 0 62 14 347
2019 FI-01 36 31 24 3 2 5 0 70 5 59
2019 FI-02 25 32 23 8 3 9 0 63 13 106
2019 FI-03 14 37 19 17 5 7 0 55 24 121
2019 FI-04 17 52 21 4 0 6 0 73 4 52
2018 FI 16 40 21 12 6 6 0 59 19 324
2018 FI-01 21 51 12 7 5 4 0 75 13 57
2018 FI-02 15 39 22 11 4 9 0 59 16 100
2018 FI-03 9 40 22 15 8 6 0 52 25 111
2018 FI-04 22 35 27 10 6 0 0 57 16 49
2017 FI 11 33 28 12 9 6 0 48 22 317
2017 FI-01 17 25 24 10 12 12 0 48 25 59
2017 FI-02 15 30 32 11 7 5 0 48 19 117
2017 FI-03 3 38 30 15 9 4 1 43 25 93
2017 FI-04 12 44 20 12 12 0 0 56 24 41
2014 FI 12 35 23 16 8 6 0 50 25 393
2014 FI-01 12 38 23 12 6 7 0 55 20 81
2014 FI-02 15 32 23 16 5 9 0 52 23 154
2014 FI-03 8 32 24 19 13 4 0 42 33 111
2014 FI-04 9 46 21 14 9 0 0 56 23 43

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 43 16 9 2 1 0 74 10 385
2020 FI-01 37 38 20 3 0 2 0 77 3 65
2020 FI-02 37 41 13 9 2 0 0 77 10 128
2020 FI-03 26 46 17 10 2 0 0 72 11 132
2020 FI-04 23 46 16 12 2 2 0 70 14 57
2019 FI 20 40 21 13 3 3 0 61 17 348
2019 FI-01 32 37 23 5 2 2 0 69 7 60
2019 FI-02 24 36 21 17 1 2 0 61 18 106
2019 FI-03 14 37 18 18 7 5 0 54 27 121
2019 FI-04 12 62 21 4 0 2 0 75 4 52
2018 FI 17 38 21 15 7 2 0 56 23 325
2018 FI-01 25 46 14 9 5 2 0 71 14 57
2018 FI-02 15 43 23 12 6 2 0 59 18 102
2018 FI-03 13 33 23 20 10 2 0 47 30 111
2018 FI-04 21 35 19 19 6 0 0 56 25 48
2017 FI 14 38 22 15 9 2 0 53 24 317
2017 FI-01 19 32 25 8 14 2 0 52 22 59
2017 FI-02 16 35 26 13 7 3 0 53 20 117
2017 FI-03 10 37 20 22 9 2 0 48 31 93
2017 FI-04 10 56 15 10 10 0 0 66 20 41
2014 FI 13 39 23 15 8 3 0 53 23 392
2014 FI-01 10 41 24 15 8 3 0 53 23 80
2014 FI-02 15 38 23 16 5 3 0 55 21 154
2014 FI-03 10 39 23 13 13 3 0 50 26 111
2014 FI-04 19 42 14 16 7 2 0 62 24 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 27 12 4 1 2 1 83 5 384
2020 FI-01 49 28 9 5 0 6 3 85 5 65
2020 FI-02 63 19 11 4 0 2 1 85 4 128
2020 FI-03 48 29 15 5 2 1 1 78 7 131
2020 FI-04 46 39 14 2 0 0 0 84 2 57
2019 FI 48 25 16 7 1 3 0 75 8 350
2019 FI-01 63 13 12 8 2 2 0 78 10 60
2019 FI-02 50 25 13 7 1 4 1 78 8 107
2019 FI-03 41 28 19 8 1 2 0 71 9 121
2019 FI-04 44 29 21 2 2 2 0 75 4 52
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 51 10 3 0 1 0 86 3 384
2020 FI-01 40 51 8 0 0 2 0 92 0 65
2020 FI-02 38 48 9 4 0 2 0 87 4 128
2020 FI-03 30 55 11 4 1 0 0 85 5 131
2020 FI-04 32 51 16 2 0 0 0 82 2 57
2019 FI 31 47 17 4 1 0 0 78 4 347
2019 FI-01 37 42 20 2 0 0 0 78 2 60
2019 FI-02 36 48 12 3 1 0 0 84 4 107
2019 FI-03 24 50 18 6 1 1 0 75 7 119
2019 FI-04 33 45 20 2 0 0 0 78 2 51
2018 FI 26 49 17 6 2 0 0 75 8 325
2018 FI-01 26 47 18 7 2 0 0 74 9 57
2018 FI-02 31 53 11 4 1 0 0 84 5 102
2018 FI-03 22 48 19 5 5 1 0 71 10 110
2018 FI-04 22 47 20 8 2 0 0 69 10 49
2017 FI 23 51 17 7 1 1 0 75 8 316
2017 FI-01 27 51 17 5 0 0 0 78 5 59
2017 FI-02 26 50 14 6 2 2 0 78 8 117
2017 FI-03 14 49 26 10 0 1 0 64 10 92
2017 FI-04 29 56 7 5 2 0 0 85 7 41
2014 FI 27 48 15 7 2 1 0 76 8 393
2014 FI-01 23 57 11 6 1 1 0 81 8 81
2014 FI-02 31 45 17 5 1 1 0 77 6 154
2014 FI-03 22 52 14 8 3 1 0 75 11 111
2014 FI-04 39 37 14 7 2 0 0 77 9 43

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 25 46 18 10 1 1 0 72 10 383
2020 FI-01 38 43 15 3 0 0 0 82 3 65
2020 FI-02 30 48 13 9 0 1 0 79 9 127
2020 FI-03 17 48 21 10 2 2 0 66 12 131
2020 FI-04 18 40 23 18 0 0 2 59 18 57
2019 FI 16 39 20 16 4 5 0 58 21 347
2019 FI-01 29 31 20 17 2 2 0 60 19 59
2019 FI-02 25 39 17 10 4 5 0 68 15 107
2019 FI-03 8 40 20 19 5 7 0 52 26 119
2019 FI-04 6 42 27 19 4 2 0 49 24 52

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 41 12 6 1 3 2 80 7 385
2020 FI-01 34 38 17 5 0 5 2 77 5 65
2020 FI-02 32 40 15 5 0 5 2 78 6 128
2020 FI-03 31 46 10 8 2 2 2 80 9 132
2020 FI-04 53 33 5 7 0 0 2 88 7 57
2019 FI 33 43 11 8 3 1 0 78 11 348
2019 FI-01 33 38 12 10 7 0 0 72 17 60
2019 FI-02 36 39 14 7 3 2 0 76 10 107
2019 FI-03 26 50 8 9 3 3 1 79 12 119
2019 FI-04 46 42 4 8 0 0 0 88 8 52
2018 FI 28 46 13 9 2 1 1 75 11 326
2018 FI-01 21 44 19 11 5 0 0 65 16 57
2018 FI-02 31 40 18 8 0 2 1 74 8 102
2018 FI-03 27 50 8 9 3 2 1 80 12 111
2018 FI-04 27 55 8 8 2 0 0 82 10 49
2017 FI 26 49 12 6 3 2 1 78 10 314
2017 FI-01 20 46 17 7 7 0 3 68 14 59
2017 FI-02 31 44 12 7 2 5 0 78 9 117
2017 FI-03 19 61 11 8 1 1 0 80 9 91
2017 FI-04 40 45 8 3 5 0 0 85 8 40
2014 FI 33 43 12 6 3 3 1 78 9 393
2014 FI-01 26 46 14 7 2 5 0 75 10 81
2014 FI-02 35 43 10 6 3 3 1 81 9 154
2014 FI-03 26 45 16 6 3 3 1 74 9 111
2014 FI-04 56 28 7 7 2 0 0 84 9 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 37 47 12 2 0 2 0 86 2 383
2020 FI-01 42 42 9 5 0 2 0 86 5 64
2020 FI-02 41 45 13 0 0 2 0 87 0 128
2020 FI-03 31 53 11 2 1 2 0 86 2 131
2020 FI-04 39 46 12 2 0 2 0 86 2 57
2019 FI 34 46 11 6 1 1 0 81 7 348
2019 FI-01 46 36 10 7 2 0 0 81 8 59
2019 FI-02 40 38 10 7 1 4 0 82 8 107
2019 FI-03 21 59 13 7 1 0 0 80 8 120
2019 FI-04 42 46 10 2 0 0 0 88 2 52
2018 FI 31 45 15 4 4 1 0 77 8 324
2018 FI-01 33 39 12 11 5 0 0 72 16 57
2018 FI-02 34 51 10 2 2 1 0 86 4 101
2018 FI-03 30 43 19 4 4 1 0 74 7 111
2018 FI-04 29 44 21 0 6 0 0 73 6 48

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 27 19 9 4 16 5 59 17 380
2020 FI-01 27 30 11 9 6 14 3 68 19 64
2020 FI-02 24 23 24 4 3 17 5 60 9 125
2020 FI-03 12 31 21 14 4 14 5 53 21 131
2020 FI-04 23 21 18 11 5 16 7 57 20 57
2019 FI 16 26 23 12 12 8 3 48 27 349
2019 FI-01 27 20 28 10 8 3 3 50 20 60
2019 FI-02 21 33 21 5 11 7 2 59 18 107
2019 FI-03 11 21 19 18 16 12 3 37 40 120
2019 FI-04 8 31 27 13 10 8 4 43 26 52
2018 FI 13 24 21 15 13 10 3 43 33 326
2018 FI-01 16 21 30 11 12 7 4 41 25 57
2018 FI-02 18 29 21 11 6 14 2 56 20 102
2018 FI-03 10 25 15 19 18 11 2 40 42 111
2018 FI-04 6 14 24 20 20 6 8 24 48 49
2017 FI 10 22 20 19 14 10 4 38 39 316
2017 FI-01 17 25 22 10 8 12 5 51 22 59
2017 FI-02 12 22 18 20 10 12 6 42 36 117
2017 FI-03 8 17 21 24 17 10 3 29 47 92
2017 FI-04 2 29 20 22 24 0 2 33 48 41
2014 FI 9 24 21 20 12 11 4 38 38 392
2014 FI-01 9 28 19 19 13 11 3 42 36 80
2014 FI-02 10 29 23 19 6 10 4 44 29 154
2014 FI-03 6 19 19 23 19 11 4 29 48 111
2014 FI-04 16 14 19 14 19 14 5 37 40 43

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 40 18 5 1 1 1 76 6 384
2020 FI-01 40 38 20 2 0 0 0 78 2 65
2020 FI-02 33 42 17 5 2 1 1 76 7 127
2020 FI-03 33 39 17 8 1 2 1 73 9 132
2020 FI-04 37 40 18 4 0 2 0 79 4 57
2019 FI 31 39 16 8 3 2 0 72 11 349
2019 FI-01 38 32 18 7 5 0 0 70 12 60
2019 FI-02 29 46 15 6 3 2 0 76 9 107
2019 FI-03 24 42 17 12 3 3 0 68 15 120
2019 FI-04 46 29 17 6 0 2 0 76 6 52
2018 FI 26 42 18 8 4 1 0 69 13 325
2018 FI-01 28 42 14 11 5 0 0 70 16 57
2018 FI-02 30 41 17 8 3 2 0 72 11 101
2018 FI-03 23 46 16 9 5 2 0 70 14 111
2018 FI-04 22 39 27 6 6 0 0 61 12 49
2017 FI 30 40 14 8 5 3 0 72 13 314
2017 FI-01 44 30 10 7 5 3 0 77 12 59
2017 FI-02 28 42 14 10 3 3 0 73 13 117
2017 FI-03 22 43 20 10 4 1 0 66 14 91
2017 FI-04 35 45 8 0 10 3 0 82 10 40
2014 FI 27 44 14 10 4 2 0 72 13 392
2014 FI-01 28 45 14 6 4 4 0 75 10 80
2014 FI-02 31 44 16 7 1 1 0 76 8 154
2014 FI-03 21 42 14 17 6 0 0 63 23 111
2014 FI-04 28 54 9 7 2 0 0 81 9 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 35 15 9 5 4 2 69 15 385
2020 FI-01 34 34 11 8 6 5 3 73 15 65
2020 FI-02 28 31 20 8 8 3 2 62 16 128
2020 FI-03 27 36 15 11 4 5 3 68 16 132
2020 FI-04 35 42 11 11 0 0 2 79 11 57
2019 FI 26 34 16 11 7 4 3 64 19 348
2019 FI-01 32 28 18 8 8 3 2 63 18 60
2019 FI-02 22 35 20 12 7 4 1 60 20 107
2019 FI-03 24 37 13 9 8 4 3 66 19 119
2019 FI-04 33 37 12 12 2 2 4 73 14 52
2018 FI 22 36 18 11 11 1 2 59 22 326
2018 FI-01 19 35 12 12 18 0 4 56 31 57
2018 FI-02 22 34 21 13 10 1 0 56 23 102
2018 FI-03 23 43 13 7 10 1 4 69 18 111
2018 FI-04 27 22 29 12 8 0 2 50 21 49
2017 FI 22 32 17 14 10 2 3 56 26 317
2017 FI-01 25 36 10 15 10 2 2 63 26 59
2017 FI-02 18 37 17 18 9 1 1 56 27 117
2017 FI-03 19 28 23 9 11 3 6 53 22 93
2017 FI-04 32 24 17 12 10 2 2 59 23 41
2014 FI 25 32 17 14 8 2 2 59 23 393
2014 FI-01 25 30 16 17 9 2 1 56 27 81
2014 FI-02 26 32 19 15 6 1 1 59 21 154
2014 FI-03 22 32 13 15 11 3 5 58 28 111
2014 FI-04 32 40 16 0 9 0 2 74 10 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 25 16 5 2 0 2 77 7 384
2020 FI-01 58 23 9 2 5 0 3 84 6 65
2020 FI-02 45 27 16 7 2 0 3 74 9 128
2020 FI-03 49 25 18 5 2 0 2 75 7 131
2020 FI-04 53 25 16 4 2 0 2 79 5 57
2019 FI 46 24 16 7 3 1 3 73 10 349
2019 FI-01 45 30 17 3 2 0 3 78 5 60
2019 FI-02 50 19 13 9 4 0 5 72 14 106
2019 FI-03 44 26 17 7 2 1 2 73 10 121
2019 FI-04 48 21 19 4 4 0 4 72 8 52

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 24 11 5 1 1 3 83 6 381
2020 FI-01 57 22 12 8 0 0 2 80 8 65
2020 FI-02 54 23 13 6 1 1 2 80 7 127
2020 FI-03 54 27 10 4 2 1 3 84 6 130
2020 FI-04 68 21 4 2 0 2 4 94 2 56
2019 FI 54 24 11 2 3 1 4 82 6 348
2019 FI-01 53 18 20 3 3 0 2 73 7 60
2019 FI-02 49 26 13 4 3 0 6 79 7 107
2019 FI-03 53 27 9 2 3 2 4 85 5 120
2019 FI-04 69 15 6 0 4 2 4 90 4 52

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 75 10 4 3 1 3 3 92 4 383
2020 FI-01 82 9 0 3 0 3 3 97 3 65
2020 FI-02 74 9 4 3 2 4 4 91 5 127
2020 FI-03 73 13 5 2 2 3 2 90 4 132
2020 FI-04 80 7 5 4 0 0 4 91 4 56
2019 FI 69 9 10 3 1 4 4 84 5 348
2019 FI-01 75 5 8 8 0 2 2 83 9 60
2019 FI-02 58 12 10 6 3 8 3 79 9 106
2019 FI-03 70 8 12 0 1 3 6 86 1 121
2019 FI-04 85 6 6 0 0 0 4 94 0 52

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 78 11 3 1 0 1 6 95 1 382
2020 FI-01 77 9 3 3 0 0 8 93 3 65
2020 FI-02 75 9 6 0 0 2 8 93 0 128
2020 FI-03 75 16 2 2 0 1 4 96 2 130
2020 FI-04 91 4 0 0 0 0 5 100 0 56
2019 FI 76 6 4 3 0 1 9 92 4 346
2019 FI-01 75 5 3 7 2 0 8 87 9 60
2019 FI-02 74 8 4 5 0 1 9 91 5 106
2019 FI-03 75 7 4 2 0 3 10 93 2 119
2019 FI-04 88 2 4 0 0 0 6 96 0 51

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 45 20 4 1 4 0 74 5 384
2020 FI-01 25 48 20 5 0 3 0 75 5 65
2020 FI-02 27 40 20 5 2 5 1 72 7 128
2020 FI-03 26 46 19 2 2 5 0 76 4 131
2020 FI-04 23 53 21 2 0 2 0 77 2 57
2019 FI 22 46 19 5 2 6 0 72 8 349
2019 FI-01 27 35 23 10 2 3 0 64 12 60
2019 FI-02 22 43 21 6 1 7 0 70 7 107
2019 FI-03 19 51 13 5 3 8 0 76 9 120
2019 FI-04 23 60 15 2 0 0 0 83 2 52
2018 FI 21 44 20 8 4 4 0 67 12 326
2018 FI-01 25 33 25 9 5 4 0 60 15 57
2018 FI-02 23 44 21 11 0 2 0 68 11 102
2018 FI-03 16 47 18 6 5 7 0 68 13 111
2018 FI-04 22 49 16 6 6 0 0 71 12 49
2017 FI 16 43 26 8 3 6 0 62 11 317
2017 FI-01 22 32 27 10 2 7 0 58 13 59
2017 FI-02 16 41 22 7 3 11 0 64 11 117
2017 FI-03 13 46 28 10 2 1 0 60 12 93
2017 FI-04 15 56 24 0 5 0 0 71 5 41

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 43 10 2 0 1 0 88 2 382
2020 FI-01 49 35 11 3 0 2 0 86 3 65
2020 FI-02 46 42 10 1 0 1 0 89 1 127
2020 FI-03 39 47 9 3 1 2 0 87 4 131
2020 FI-04 45 46 9 0 0 0 0 91 0 56
2019 FI 39 43 12 3 2 1 0 83 5 347
2019 FI-01 47 28 12 10 3 0 0 75 13 60
2019 FI-02 40 44 11 4 1 0 0 84 5 106
2019 FI-03 33 50 13 1 2 1 0 84 3 120
2019 FI-04 45 45 10 0 0 0 0 90 0 51
2018 FI 35 50 9 3 2 1 0 86 5 324
2018 FI-01 35 49 9 4 4 0 0 84 7 55
2018 FI-02 34 56 7 1 1 1 0 91 2 101
2018 FI-03 37 47 10 4 3 0 0 84 6 111
2018 FI-04 35 49 10 4 0 2 0 85 4 49
2017 FI 34 48 10 5 1 2 0 84 6 317
2017 FI-01 36 42 12 5 2 3 0 81 7 59
2017 FI-02 39 44 9 3 1 3 0 86 4 117
2017 FI-03 25 56 12 6 1 0 0 81 8 93
2017 FI-04 39 51 5 5 0 0 0 90 5 41
2014 FI 40 42 9 4 2 2 0 84 7 393
2014 FI-01 41 44 6 5 1 2 0 87 6 81
2014 FI-02 41 43 9 4 1 3 0 86 5 154
2014 FI-03 35 40 14 5 4 2 0 76 9 111
2014 FI-04 53 37 2 2 5 0 0 91 7 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 38 9 1 1 2 0 90 1 383
2020 FI-01 55 29 8 3 3 2 0 86 6 65
2020 FI-02 47 44 7 0 0 2 0 93 0 126
2020 FI-03 48 37 11 0 1 2 1 88 1 132
2020 FI-04 53 37 9 0 0 2 0 91 0 57
2019 FI 48 36 10 3 1 2 0 86 4 347
2019 FI-01 58 25 10 5 0 2 0 84 5 59
2019 FI-02 49 35 8 4 2 3 0 86 6 107
2019 FI-03 40 44 9 4 1 2 0 86 5 120
2019 FI-04 55 35 10 0 0 0 0 90 0 51
2018 FI 40 44 11 3 1 1 0 84 4 324
2018 FI-01 35 47 15 0 2 2 0 83 2 55
2018 FI-02 39 43 14 3 1 1 0 82 4 101
2018 FI-03 41 46 6 4 2 2 0 88 6 111
2018 FI-04 43 41 12 4 0 0 0 84 4 49
2017 FI 38 45 12 1 2 3 0 85 3 317
2017 FI-01 42 37 14 2 2 3 0 82 4 59
2017 FI-02 38 44 12 1 2 3 0 85 3 117
2017 FI-03 30 51 14 1 1 3 0 83 2 93
2017 FI-04 49 46 0 2 2 0 0 95 5 41
2014 FI 44 40 9 2 2 3 0 87 3 392
2014 FI-01 40 46 10 2 0 2 0 87 3 81
2014 FI-02 46 37 10 2 1 3 0 86 3 153
2014 FI-03 40 41 10 1 4 5 0 85 5 111
2014 FI-04 60 37 0 0 2 0 0 98 2 43

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 40 11 1 1 6 2 86 3 385
2020 FI-01 38 34 14 2 2 8 3 81 3 65
2020 FI-02 43 43 9 1 1 2 2 89 2 128
2020 FI-03 35 37 15 2 2 8 1 79 4 132
2020 FI-04 46 47 2 0 0 4 2 98 0 57

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 34 11 3 3 7 2 81 7 383
2020 FI-01 46 31 6 2 5 8 3 86 7 65
2020 FI-02 37 31 14 4 3 7 3 76 8 127
2020 FI-03 36 39 12 3 3 6 0 81 6 132
2020 FI-04 48 36 7 4 2 2 2 87 6 56

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 36 5 1 0 0 0 93 2 381
2020 FI-01 63 35 2 0 0 0 0 98 0 65
2020 FI-02 56 36 6 2 0 0 0 92 2 125
2020 FI-03 53 37 8 2 1 0 0 90 2 132
2020 FI-04 63 34 4 0 0 0 0 96 0 56
2019 FI 49 40 6 3 1 0 0 90 4 349
2019 FI-01 58 30 8 3 0 0 0 88 3 60
2019 FI-02 53 38 7 2 0 0 0 92 2 107
2019 FI-03 40 48 5 5 1 1 0 89 6 120
2019 FI-04 54 40 6 0 0 0 0 94 0 52
2018 FI 39 45 11 3 2 0 0 84 5 323
2018 FI-01 33 45 18 2 2 0 0 78 4 55
2018 FI-02 41 50 7 2 1 0 0 90 3 101
2018 FI-03 36 47 10 5 2 0 0 83 7 111
2018 FI-04 47 31 18 2 2 0 0 78 4 49
2017 FI 38 47 9 4 2 0 0 85 6 316
2017 FI-01 42 41 14 3 0 0 0 83 3 59
2017 FI-02 38 52 5 3 1 0 1 91 4 117
2017 FI-03 31 48 12 4 4 0 0 79 9 92
2017 FI-04 46 41 2 5 5 0 0 88 10 41
2014 FI 41 43 9 4 3 0 0 84 6 393
2014 FI-01 42 44 9 5 0 0 0 86 5 81
2014 FI-02 42 45 9 2 1 0 0 88 3 154
2014 FI-03 36 41 13 5 5 0 0 77 10 111
2014 FI-04 53 37 2 2 5 0 0 91 7 43

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 39 12 2 1 0 0 85 3 382
2020 FI-01 54 40 6 0 0 0 0 94 0 65
2020 FI-02 51 37 12 0 0 0 0 88 0 126
2020 FI-03 40 38 15 4 2 0 0 79 6 131
2020 FI-04 40 44 11 5 0 0 0 84 5 57
2019 FI 37 40 13 6 3 1 0 78 9 350
2019 FI-01 47 38 7 3 3 2 0 86 7 60
2019 FI-02 41 38 12 5 3 1 0 80 8 107
2019 FI-03 29 45 17 7 2 0 0 74 9 121
2019 FI-04 40 40 13 6 0 0 0 81 6 52
2018 FI 27 42 18 7 5 1 0 69 12 322
2018 FI-01 29 44 20 4 4 0 0 73 7 55
2018 FI-02 33 36 19 7 4 2 0 70 11 101
2018 FI-03 20 51 13 10 5 1 0 72 16 110
2018 FI-04 31 35 22 4 8 0 0 65 12 49
2017 FI 25 41 22 8 4 1 0 66 12 317
2017 FI-01 42 29 25 3 0 0 0 71 3 59
2017 FI-02 21 47 20 9 3 2 0 69 11 117
2017 FI-03 17 38 28 12 4 1 0 55 16 93
2017 FI-04 27 49 12 2 10 0 0 76 12 41
2014 FI 25 41 20 7 7 0 0 66 14 393
2014 FI-01 30 41 21 4 5 0 0 70 9 81
2014 FI-02 29 39 21 6 5 0 0 68 11 154
2014 FI-03 17 45 16 10 11 1 0 63 21 111
2014 FI-04 21 44 23 7 5 0 0 65 12 43

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 40 11 2 1 0 0 86 3 383
2020 FI-01 54 38 8 0 0 0 0 92 0 65
2020 FI-02 49 42 7 2 0 0 0 91 2 126
2020 FI-03 39 39 17 3 2 0 0 79 5 132
2020 FI-04 46 40 9 5 0 0 0 86 5 57
2019 FI 38 43 12 5 3 0 0 81 7 349
2019 FI-01 45 38 10 5 2 0 0 83 7 60
2019 FI-02 43 41 11 3 2 0 0 84 5 107
2019 FI-03 29 50 13 6 3 0 0 79 8 120
2019 FI-04 40 40 13 6 0 0 0 81 6 52
2018 FI 27 46 17 6 5 0 0 72 11 322
2018 FI-01 31 47 13 5 4 0 0 78 9 55
2018 FI-02 34 40 19 4 3 0 0 74 7 100
2018 FI-03 19 54 14 8 5 0 0 73 14 110
2018 FI-04 29 39 20 6 6 0 0 67 12 49
2017 FI 25 40 22 9 3 0 0 66 12 316
2017 FI-01 42 30 17 10 0 0 0 73 10 59
2017 FI-02 21 46 23 9 2 0 0 67 10 117
2017 FI-03 18 40 28 8 6 0 0 58 14 93
2017 FI-04 28 45 15 8 5 0 0 73 13 40
2014 FI 25 43 19 7 6 0 0 69 13 393
2014 FI-01 31 46 16 4 4 0 0 77 7 81
2014 FI-02 27 42 21 6 4 0 0 69 10 154
2014 FI-03 21 44 14 10 10 0 1 65 20 111
2014 FI-04 21 46 26 5 2 0 0 67 7 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 31 17 6 1 3 0 75 8 381
2020 FI-01 51 28 15 5 0 2 0 80 5 65
2020 FI-02 44 35 16 3 0 2 0 80 3 124
2020 FI-03 38 33 15 7 4 4 0 73 11 132
2020 FI-04 35 26 26 11 0 2 0 63 11 57
2019 FI 34 30 20 7 5 3 1 67 13 348
2019 FI-01 42 25 17 12 5 0 0 67 17 60
2019 FI-02 37 30 16 7 4 7 0 72 11 106
2019 FI-03 26 34 24 6 7 2 2 62 13 120
2019 FI-04 40 35 15 6 2 2 0 76 8 52
2018 FI 26 32 22 10 7 2 1 60 18 323
2018 FI-01 27 36 22 5 7 2 0 65 13 55
2018 FI-02 32 30 18 13 7 1 0 62 20 101
2018 FI-03 22 37 22 6 8 5 1 62 15 111
2018 FI-04 29 22 24 12 8 2 2 53 21 49
2017 FI 20 33 21 11 9 6 1 56 21 317
2017 FI-01 29 25 27 10 8 0 0 54 19 59
2017 FI-02 16 33 19 12 12 8 0 54 26 117
2017 FI-03 14 37 23 10 8 8 1 56 19 93
2017 FI-04 24 34 22 7 5 5 2 63 13 41
2014 FI 23 31 24 11 8 3 0 55 20 393
2014 FI-01 28 30 27 6 5 4 0 60 12 81
2014 FI-02 24 26 29 12 8 1 0 51 20 154
2014 FI-03 19 36 18 13 12 3 0 56 25 111
2014 FI-04 23 37 18 16 2 2 0 62 19 43
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 25 43 32 383
2020 FI-01 26 40 34 65
2020 FI-02 22 45 33 126
2020 FI-03 23 46 30 132
2020 FI-04 32 35 33 57
2019 FI 30 37 33 350
2019 FI-01 27 40 33 60
2019 FI-02 26 39 35 107
2019 FI-03 30 36 35 121
2019 FI-04 37 38 25 52
2018 FI 35 31 35 327
2018 FI-01 32 39 30 57
2018 FI-02 32 33 34 102
2018 FI-03 35 26 39 111
2018 FI-04 39 29 33 49
2017 FI 36 31 33 316
2017 FI-01 34 32 34 59
2017 FI-02 35 30 34 116
2017 FI-03 38 29 32 93
2017 FI-04 37 37 27 41
2014 FI 36 32 32 393
2014 FI-01 33 41 26 81
2014 FI-02 35 27 38 154
2014 FI-03 36 32 32 111
2014 FI-04 46 30 23 43

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 11 59 20 3 2 5 94
2020 FI-01 6 71 6 6 6 6 17
2020 FI-02 14 61 21 0 0 4 28
2020 FI-03 10 61 19 6 0 3 31
2020 FI-04 11 39 33 0 6 11 18
2019 FI 10 42 41 2 2 3 106
2019 FI-01 0 63 25 6 6 0 16
2019 FI-02 11 50 32 0 0 7 28
2019 FI-03 11 39 47 3 0 0 36
2019 FI-04 16 32 47 0 0 5 19
2018 FI 11 40 41 2 1 6 113
2018 FI-01 6 56 17 6 6 11 18
2018 FI-02 3 42 52 3 0 0 33
2018 FI-03 21 33 41 0 0 5 39
2018 FI-04 11 42 42 0 0 5 19
2017 FI 10 36 41 4 1 7 115
2017 FI-01 5 45 35 5 0 10 20
2017 FI-02 2 41 49 5 0 2 41
2017 FI-03 22 22 45 3 0 8 36
2017 FI-04 13 40 27 7 7 7 15
2014 FI 8 35 49 3 9999 4 143
2014 FI-01 7 56 26 7 9999 4 27
2014 FI-02 4 37 50 4 9999 6 54
2014 FI-03 10 23 65 3 9999 0 40
2014 FI-04 20 25 45 0 9999 10 20
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 384
2020 FI-02 5 95 128
2020 FI-03 11 89 132
2019 FI 13 87 349
2019 FI-02 15 85 107
2019 FI-03 15 85 121
2018 FI 14 86 326
2018 FI-01 9 91 57
2018 FI-02 14 86 102
2018 FI-03 16 84 111
2018 FI-04 14 86 49

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 30 70 30
2020 FI-03 36 64 14
2019 FI 27 73 45
2019 FI-02 40 60 15
2019 FI-03 28 72 18
2018 FI 36 64 45
2018 FI-03 28 72 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 70 30 30
2019 FI 73 27 45
2019 FI-02 60 40 15
2018 FI 80 20 45

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 20 80 30
2019 FI 13 87 45
2019 FI-02 0 100 15
2019 FI-03 28 72 18
2018 FI 11 89 45

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 30
2020 FI-03 0 100 14
2019 FI 0 100 45
2019 FI-02 0 100 15
2019 FI-03 0 100 18
2018 FI 0 100 45
2018 FI-02 0 100 14
2018 FI-03 0 100 18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 45
2018 FI-02 0 100 14
2018 FI-03 0 100 18

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 30
2020 FI-03 0 100 14
2018 FI 0 100 45
2018 FI-02 0 100 14
2018 FI-03 0 100 18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 40 60 30
2020 FI-03 57 43 14
2019 FI 36 64 45
2019 FI-02 40 60 15
2019 FI-03 39 61 18
2018 FI 36 64 45
2018 FI-03 39 61 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 30
2019 FI 38 62 45
2019 FI-02 33 67 15
2019 FI-03 44 56 18
2018 FI 53 47 45
2018 FI-02 64 36 14
2018 FI-03 39 61 18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 53 47 30
2019 FI 44 56 45
2019 FI-02 47 53 15
2019 FI-03 44 56 18
2018 FI 51 49 45
2018 FI-02 50 50 14
2018 FI-03 50 50 18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 40 60 30
2020 FI-03 43 57 14
2019 FI 44 56 45
2019 FI-02 40 60 15
2019 FI-03 50 50 18
2018 FI 42 58 45
2018 FI-02 36 64 14
2018 FI-03 50 50 18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 27 73 30
2020 FI-03 50 50 14
2019 FI 24 76 45
2019 FI-03 33 67 18
2018 FI 31 69 45
2018 FI-03 33 67 18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 57 43 30
2020 FI-03 64 36 14
2019 FI 56 44 45
2019 FI-02 47 53 15
2019 FI-03 67 33 18
2018 FI 53 47 45
2018 FI-02 57 43 14
2018 FI-03 56 44 18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 30
2019 FI 36 64 45
2019 FI-03 44 56 18
2018 FI 31 69 45
2018 FI-03 44 56 18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 30
2020 FI-03 0 100 14
2019 FI 0 100 45
2019 FI-02 0 100 15
2019 FI-03 0 100 18
2018 FI 0 100 45
2018 FI-02 0 100 14
2018 FI-03 0 100 18

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 30
2020 FI-03 0 100 14
2019 FI 0 100 45
2019 FI-02 0 100 15
2019 FI-03 0 100 18

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 27 73 30
2020 FI-03 36 64 14
2019 FI 11 89 45

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 57 43 30
2020 FI-03 64 36 14
2019 FI 49 51 45
2019 FI-02 47 53 15
2019 FI-03 56 44 18
2018 FI 58 42 45
2018 FI-02 57 43 14
2018 FI-03 50 50 18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 27 73 30
2020 FI-03 36 64 14
2019 FI 16 84 45
2018 FI 16 84 45

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 16 84 45
2018 FI 16 84 45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 57 43 30
2020 FI-03 57 43 14
2019 FI 69 31 45
2019 FI-02 67 33 15
2019 FI-03 72 28 18
2018 FI 56 44 45
2018 FI-03 50 50 18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 30
2020 FI-03 36 64 14
2019 FI 33 67 45
2019 FI-03 50 50 18
2018 FI 36 64 45
2018 FI-02 50 50 14
2018 FI-03 33 67 18

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 11 89 45
2018 FI 18 82 45

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 20 80 45

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 17 83 30

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 27 73 30
2020 FI-03 43 57 14
2019 FI 20 80 45

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 13 87 45
2018 FI 16 84 45

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 20 80 45
2018 FI 27 73 45
2018 FI-03 28 72 18

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 16 84 43

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 21 79 43

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 12 88 43

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 12 88 43

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 16 84 43

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 14 86 43

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 21 79 43

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 33 67 43

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 12 88 43

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 60 40 43
2018 FI-02 50 50 14
2018 FI-03 59 41 17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 43
2018 FI-02 0 100 14
2018 FI-03 0 100 17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 51 49 43
2018 FI-02 43 57 14
2018 FI-03 41 59 17

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 12 88 43

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 17 13 4 2 37 8 66 10 383
2020 FI-01 26 12 9 5 3 38 6 69 14 65
2020 FI-02 20 18 13 0 0 36 12 74 0 127
2020 FI-03 17 17 17 7 3 33 5 56 16 132
2020 FI-04 14 25 9 5 0 44 4 73 10 57
2019 FI 16 21 13 6 6 29 8 60 19 348
2019 FI-01 23 17 13 5 8 23 10 60 20 60
2019 FI-02 19 19 14 2 6 32 8 63 13 106
2019 FI-03 13 20 12 9 7 34 6 54 26 120
2019 FI-04 15 35 12 6 0 23 10 74 9 52
2018 FI 16 22 19 6 5 26 6 56 16 324
2018 FI-01 13 29 23 2 7 21 5 56 12 56
2018 FI-02 20 23 19 2 4 27 6 63 9 102
2018 FI-03 16 21 16 8 5 26 6 55 20 110
2018 FI-04 8 20 20 14 4 29 4 42 27 49
2017 FI 10 23 16 7 6 30 9 53 21 316
2017 FI-01 15 27 7 0 5 34 12 78 9 59
2017 FI-02 8 25 18 7 3 30 9 54 16 116
2017 FI-03 8 15 20 10 6 35 6 38 27 93
2017 FI-04 17 27 15 12 15 7 7 51 31 41
2014 FI 13 19 18 3 5 34 10 56 13 392
2014 FI-01 17 15 20 1 4 32 11 57 9 81
2014 FI-02 11 22 17 1 2 38 9 62 6 154
2014 FI-03 12 14 18 5 7 33 11 45 23 111
2014 FI-04 14 26 16 2 9 23 9 59 17 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 36 11 2 2 12 1 83 4 382
2020 FI-01 42 31 6 3 2 15 2 87 6 65
2020 FI-02 39 34 9 2 0 15 2 88 2 128
2020 FI-03 31 38 15 3 4 9 1 76 8 130
2020 FI-04 35 44 14 0 0 7 0 85 0 57
2019 FI 35 40 12 5 2 5 1 79 8 349
2019 FI-01 38 33 10 7 5 2 5 77 13 60
2019 FI-02 41 37 7 5 3 7 0 84 8 107
2019 FI-03 26 49 13 7 1 5 0 79 8 120
2019 FI-04 42 35 12 4 0 8 0 83 4 52
2018 FI 34 42 14 3 4 3 0 79 7 325
2018 FI-01 32 44 12 2 7 4 0 78 9 57
2018 FI-02 38 39 16 1 3 3 0 80 4 102
2018 FI-03 27 47 15 5 3 3 0 77 8 110
2018 FI-04 39 41 12 2 2 4 0 83 4 49
2017 FI 24 44 16 5 3 6 1 74 9 316
2017 FI-01 27 46 10 2 5 10 0 81 8 59
2017 FI-02 27 44 13 4 2 8 2 79 7 117
2017 FI-03 17 45 26 5 3 3 0 64 9 92
2017 FI-04 27 41 15 7 7 2 0 70 15 41
2014 FI 21 36 19 6 3 14 2 68 10 392
2014 FI-01 20 32 20 4 2 20 2 67 8 81
2014 FI-02 22 40 15 5 1 15 1 74 8 154
2014 FI-03 20 32 25 6 4 11 2 60 11 111
2014 FI-04 23 37 16 12 5 7 0 65 17 43
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 4 96 382
2020 FI-02 6 94 127
2020 FI-03 4 96 130
2019 FI 8 92 350
2019 FI-02 10 90 107
2019 FI-03 7 93 121
2018 FI 7 93 325
2018 FI-02 6 94 102
2018 FI-03 8 92 111

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 38 63 16
2019 FI 32 68 28
2018 FI 30 70 23

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 82 18 28
2018 FI 78 22 23

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16
2019 FI 0 100 28
2019 FI-02 0 100 11
2018 FI 0 100 23

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 28
2019 FI-02 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 31 69 16
2019 FI 26 74 27
2018 FI 26 74 23

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 22 78 23

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 16
2019 FI 33 67 27
2018 FI 22 78 23

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16
2019 FI 0 100 27
2019 FI-02 0 100 11
2018 FI 0 100 23

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 27
2019 FI-02 0 100 11
2018 FI 0 100 23

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 27
2019 FI-02 0 100 11

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 31 69 16

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16
2019 FI 0 100 27
2019 FI-02 0 100 11
2018 FI 0 100 23

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 26 74 23

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16
2019 FI 0 100 27
2019 FI-02 0 100 11
2018 FI 0 100 23

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 30 70 27

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 41 59 27
2019 FI-02 45 55 11
2018 FI 30 70 23

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 22 78 27

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 23

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 19 81 27

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 23

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 63 38 16
2019 FI 44 56 27
2018 FI 48 52 23

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16
2018 FI 0 100 22

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 22

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 27 73 22

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 16
2018 FI 45 55 22

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 22

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 44 56 16
2018 FI 59 41 22

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 16
2018 FI 0 100 22

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 20 16 13 2 1 40 9 70 6 384
2020 FI-01 31 6 12 3 2 37 9 69 9 65
2020 FI-02 21 20 9 1 0 40 9 80 2 128
2020 FI-03 16 17 16 4 2 37 8 61 10 131
2020 FI-04 16 19 11 0 0 47 7 77 0 57
2019 FI 18 20 17 3 3 32 7 63 9 349
2019 FI-01 23 22 12 2 7 28 7 69 13 60
2019 FI-02 19 18 18 3 5 32 6 59 12 106
2019 FI-03 13 20 20 4 2 34 7 56 10 121
2019 FI-04 25 23 13 0 0 31 8 78 0 52
2018 FI 15 24 18 2 2 32 7 64 7 325
2018 FI-01 16 25 23 4 0 30 4 61 5 57
2018 FI-02 16 27 17 0 2 31 8 69 3 101
2018 FI-03 17 22 15 2 4 33 7 65 9 111
2018 FI-04 8 24 18 2 4 35 8 57 11 49
2017 FI 14 20 15 1 3 40 8 64 7 317
2017 FI-01 24 19 8 0 5 34 10 76 9 59
2017 FI-02 13 21 18 0 2 40 7 63 3 117
2017 FI-03 8 18 16 1 3 50 4 56 9 93
2017 FI-04 17 22 17 0 2 22 20 67 4 41
2014 FI 15 16 16 3 2 41 8 60 9 392
2014 FI-01 19 22 15 4 0 37 4 69 6 81
2014 FI-02 11 16 14 1 1 47 10 62 5 154
2014 FI-03 15 11 20 5 4 37 9 47 15 110
2014 FI-04 21 19 12 0 0 44 5 77 0 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 37 11 1 1 10 2 85 2 385
2020 FI-01 46 25 12 0 2 12 3 84 2 65
2020 FI-02 39 40 8 1 0 11 2 90 1 128
2020 FI-03 33 39 15 2 2 8 2 79 4 132
2020 FI-04 40 44 7 0 0 9 0 92 0 57
2019 FI 34 39 12 3 2 9 1 81 6 350
2019 FI-01 47 27 7 5 3 8 3 83 9 60
2019 FI-02 34 37 14 3 4 8 0 78 7 107
2019 FI-03 25 53 12 2 2 6 0 82 4 121
2019 FI-04 42 27 13 2 0 13 2 82 2 52
2018 FI 31 45 13 2 2 6 0 81 5 324
2018 FI-01 28 44 11 5 2 11 0 80 8 57
2018 FI-02 32 47 13 0 2 6 1 84 2 101
2018 FI-03 28 45 16 3 2 6 0 78 5 110
2018 FI-04 37 45 10 2 2 4 0 85 4 49
2017 FI 27 40 16 2 3 11 1 76 5 315
2017 FI-01 29 41 8 2 5 14 2 82 8 59
2017 FI-02 29 39 18 1 1 11 1 78 2 117
2017 FI-03 19 43 18 2 4 12 1 72 7 93
2017 FI-04 33 36 15 3 3 8 3 77 6 39
2014 FI 24 39 15 2 1 17 1 78 4 393
2014 FI-01 23 41 15 4 0 16 1 78 4 81
2014 FI-02 23 42 12 2 0 19 1 82 2 154
2014 FI-03 24 34 17 3 4 16 2 71 8 111
2014 FI-04 32 42 12 0 0 14 0 86 0 43
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 20 14 12 9 1 3 63 22 384
2020 FI-01 46 20 17 9 5 0 3 68 14 65
2020 FI-02 37 18 16 12 13 1 4 57 26 128
2020 FI-03 40 23 11 15 11 0 1 64 25 131
2020 FI-04 51 18 16 9 2 2 4 72 11 57

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 30 20 10 6 0 1 63 17 383
2020 FI-01 29 28 29 11 3 0 0 57 14 65
2020 FI-02 33 30 17 10 8 0 2 64 18 127
2020 FI-03 34 30 19 11 5 0 1 64 17 131
2020 FI-04 33 33 19 9 5 0 0 67 14 57
2019 FI 21 31 21 12 13 0 2 53 26 350
2019 FI-01 20 28 18 18 13 0 2 49 32 60
2019 FI-02 23 31 20 12 11 0 3 56 24 107
2019 FI-03 22 26 25 11 16 0 0 49 26 121
2019 FI-04 15 40 15 10 13 0 6 59 24 52
2018 FI 21 24 20 15 17 0 3 46 32 324
2018 FI-01 21 14 18 11 36 0 0 36 46 56
2018 FI-02 27 29 18 14 11 0 2 57 25 101
2018 FI-03 16 27 25 15 12 0 5 45 28 111
2018 FI-04 19 21 19 23 13 2 4 42 38 48
2017 FI 21 25 23 13 14 0 4 48 28 316
2017 FI-01 26 21 16 16 21 0 2 47 37 58
2017 FI-02 20 28 26 9 11 0 6 51 22 117
2017 FI-03 19 20 28 16 12 0 5 41 29 93
2017 FI-04 15 37 20 12 15 0 2 53 28 41

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 30 27 20 8 0 1 45 28 382
2020 FI-01 22 31 31 11 5 0 2 53 16 65
2020 FI-02 20 33 27 11 8 0 1 54 19 126
2020 FI-03 8 27 26 30 8 1 0 35 38 131
2020 FI-04 9 26 26 25 14 0 0 35 39 57
2019 FI 14 31 29 16 9 0 1 46 25 348
2019 FI-01 22 44 17 14 3 0 0 66 17 59
2019 FI-02 12 40 29 11 6 1 1 53 17 106
2019 FI-03 12 23 31 18 15 0 0 36 33 121
2019 FI-04 10 25 33 19 12 0 2 35 31 52
2018 FI 15 27 33 16 9 0 0 42 26 326
2018 FI-01 23 35 26 7 9 0 0 58 16 57
2018 FI-02 15 24 38 15 8 0 1 39 23 101
2018 FI-03 10 29 32 19 11 0 0 39 30 111
2018 FI-04 16 18 33 22 10 0 0 35 33 49
2017 FI 15 28 32 14 9 0 2 44 24 317
2017 FI-01 25 41 29 3 0 0 2 67 4 59
2017 FI-02 15 25 35 16 7 0 3 40 24 117
2017 FI-03 12 21 33 20 13 0 1 33 34 93
2017 FI-04 7 29 29 12 22 0 0 37 34 41

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 33 27 12 10 0 1 51 22 384
2020 FI-01 28 37 26 3 5 0 2 66 8 65
2020 FI-02 23 39 20 11 6 1 1 63 17 127
2020 FI-03 10 29 36 15 10 0 1 39 25 132
2020 FI-04 12 26 21 16 25 0 0 39 40 57
2019 FI 17 34 26 14 8 0 1 51 22 348
2019 FI-01 30 38 22 10 0 0 0 68 10 60
2019 FI-02 18 43 19 14 4 1 2 63 18 107
2019 FI-03 14 28 29 15 14 0 0 42 29 120
2019 FI-04 8 27 35 16 12 0 2 36 28 51
2018 FI 19 25 32 15 9 0 1 44 24 326
2018 FI-01 25 44 16 5 11 0 0 68 16 57
2018 FI-02 25 21 33 15 5 0 2 46 20 101
2018 FI-03 12 21 40 18 10 0 0 32 28 111
2018 FI-04 14 20 33 20 12 0 0 35 33 49
2017 FI 16 33 24 18 8 0 2 50 26 316
2017 FI-01 24 43 19 9 2 0 3 70 11 58
2017 FI-02 21 24 28 19 7 0 2 45 26 117
2017 FI-03 11 36 23 18 12 0 1 47 30 93
2017 FI-04 7 34 20 29 10 0 0 41 39 41

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 34 23 11 7 1 1 58 19 381
2020 FI-01 40 26 18 12 2 0 2 67 14 65
2020 FI-02 29 35 21 7 6 1 1 65 14 125
2020 FI-03 11 37 24 15 10 1 1 50 26 131
2020 FI-04 19 32 30 11 9 0 0 51 19 57
2019 FI 20 31 24 15 9 0 1 52 24 346
2019 FI-01 35 32 18 10 2 0 3 69 12 60
2019 FI-02 22 39 18 12 8 1 1 62 20 106
2019 FI-03 13 28 26 18 14 0 0 41 33 119
2019 FI-04 14 25 35 16 6 0 4 41 22 51
2018 FI 18 28 30 15 7 1 1 47 23 319
2018 FI-01 31 35 20 6 7 0 0 67 13 54
2018 FI-02 20 29 27 14 7 1 1 51 22 99
2018 FI-03 11 25 37 18 6 0 2 37 25 110
2018 FI-04 16 22 27 24 10 0 0 39 35 49
2017 FI 17 28 26 17 9 1 2 46 27 316
2017 FI-01 26 31 33 5 3 2 0 58 9 58
2017 FI-02 16 28 23 21 6 2 3 47 29 117
2017 FI-03 12 25 26 21 15 0 1 37 37 93
2017 FI-04 20 27 22 17 15 0 0 46 32 41

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 31 20 7 5 0 3 67 12 383
2020 FI-01 49 29 15 0 2 0 5 82 2 65
2020 FI-02 40 34 14 2 4 1 5 78 7 127
2020 FI-03 24 33 24 14 5 0 2 57 19 131
2020 FI-04 23 23 32 12 11 0 0 46 23 57
2019 FI 40 29 15 5 4 1 5 73 10 346
2019 FI-01 55 32 3 3 0 0 7 93 4 60
2019 FI-02 43 33 10 4 2 2 6 82 6 105
2019 FI-03 38 24 19 8 5 1 5 65 14 119
2019 FI-04 25 29 27 6 12 0 2 55 18 52
2018 FI 38 30 15 9 4 1 4 71 13 325
2018 FI-01 54 26 2 4 5 2 7 88 10 57
2018 FI-02 38 36 11 7 2 1 6 79 10 101
2018 FI-03 32 31 22 9 4 1 2 65 13 111
2018 FI-04 33 16 22 18 8 0 2 50 27 49
2017 FI 35 31 13 7 5 2 8 72 14 315
2017 FI-01 52 31 7 0 0 2 9 92 0 58
2017 FI-02 33 27 16 9 3 3 10 69 13 117
2017 FI-03 31 34 11 8 9 1 6 71 18 93
2017 FI-04 23 30 18 13 15 0 3 54 28 40

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 28 30 12 7 0 0 51 19 380
2020 FI-01 34 26 25 11 5 0 0 60 15 65
2020 FI-02 29 32 24 8 7 1 0 61 15 126
2020 FI-03 18 28 32 15 6 0 1 47 22 130
2020 FI-04 11 20 45 16 9 0 0 30 25 56
2019 FI 26 33 22 12 6 0 1 60 18 347
2019 FI-01 34 24 19 17 5 0 2 59 22 59
2019 FI-02 30 40 15 8 6 1 1 71 13 106
2019 FI-03 23 35 25 13 4 0 0 58 18 120
2019 FI-04 19 29 29 13 10 0 0 48 23 52
2018 FI 26 27 26 13 7 0 0 54 20 325
2018 FI-01 33 35 16 9 7 0 0 68 16 57
2018 FI-02 28 30 26 11 6 0 0 57 17 101
2018 FI-03 23 23 31 13 11 0 0 46 23 111
2018 FI-04 24 24 24 22 4 0 0 49 27 49
2017 FI 19 36 26 10 9 0 1 56 19 317
2017 FI-01 34 36 17 7 5 0 2 71 12 59
2017 FI-02 18 36 28 8 9 0 1 54 17 117
2017 FI-03 14 39 26 13 6 0 2 54 20 93
2017 FI-04 12 32 27 15 15 0 0 44 29 41

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 24 23 14 9 0 4 52 24 385
2020 FI-01 38 22 18 9 3 0 9 66 14 65
2020 FI-02 29 21 22 13 11 1 3 52 25 128
2020 FI-03 21 26 27 14 9 0 3 48 24 132
2020 FI-04 18 28 19 21 11 0 4 47 33 57

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 36 20 7 2 1 1 71 9 384
2020 FI-01 49 25 15 8 0 0 3 76 8 65
2020 FI-02 35 31 22 6 3 2 1 68 10 128
2020 FI-03 23 44 25 6 2 0 1 67 8 131
2020 FI-04 35 44 9 11 2 0 0 79 12 57
2019 FI 29 38 19 8 3 2 0 68 12 349
2019 FI-01 36 42 12 5 5 0 0 78 10 59
2019 FI-02 36 25 21 8 4 4 1 65 13 107
2019 FI-03 21 43 22 11 2 1 0 64 13 121
2019 FI-04 23 50 19 4 2 2 0 75 6 52
2018 FI 24 32 29 12 2 1 0 56 14 322
2018 FI-01 38 32 21 5 4 0 0 70 9 56
2018 FI-02 31 29 24 13 2 1 1 61 15 101
2018 FI-03 12 39 35 12 2 0 0 51 14 109
2018 FI-04 20 20 35 18 4 2 0 42 23 49
2017 FI 19 35 28 12 3 1 2 55 16 315
2017 FI-01 27 37 24 5 3 0 3 67 9 59
2017 FI-02 18 37 28 12 1 1 3 58 13 116
2017 FI-03 20 27 28 16 8 1 0 48 24 92
2017 FI-04 7 41 32 15 2 0 2 50 18 41

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 36 24 12 3 1 1 60 15 383
2020 FI-01 38 31 23 5 2 0 2 70 6 65
2020 FI-02 28 38 17 10 2 2 2 69 13 128
2020 FI-03 13 39 28 15 4 0 1 53 19 130
2020 FI-04 18 28 32 18 5 0 0 46 23 57
2019 FI 20 32 25 14 5 1 1 54 20 348
2019 FI-01 29 34 21 10 2 0 3 66 13 58
2019 FI-02 29 29 21 12 4 4 2 61 17 107
2019 FI-03 13 33 26 20 7 0 0 46 27 121
2019 FI-04 10 40 35 8 6 0 2 51 14 52
2018 FI 18 32 30 13 7 0 0 50 20 322
2018 FI-01 29 32 27 4 9 0 0 61 13 56
2018 FI-02 23 32 25 10 9 1 1 56 19 101
2018 FI-03 8 35 32 20 5 0 0 43 25 109
2018 FI-04 18 24 33 14 10 0 0 43 24 49
2017 FI 16 28 29 17 8 0 2 46 25 317
2017 FI-01 30 29 25 7 3 0 5 63 11 59
2017 FI-02 15 34 25 18 6 0 2 50 24 117
2017 FI-03 13 24 32 17 14 0 0 37 31 93
2017 FI-04 7 24 32 32 5 0 0 32 37 41

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 34 24 8 3 0 1 64 11 384
2020 FI-01 40 28 22 6 2 0 3 70 8 65
2020 FI-02 31 36 21 6 4 0 2 68 10 128
2020 FI-03 20 37 28 11 4 0 0 57 15 131
2020 FI-04 33 30 28 5 4 0 0 63 9 57
2019 FI 25 29 24 14 6 1 1 55 20 349
2019 FI-01 36 27 24 8 2 0 3 65 11 59
2019 FI-02 33 25 19 13 6 3 2 61 20 107
2019 FI-03 19 27 28 19 7 0 0 46 26 121
2019 FI-04 15 42 29 8 6 0 0 58 13 52
2018 FI 21 31 27 14 7 0 1 52 20 321
2018 FI-01 34 23 25 11 7 0 0 57 18 56
2018 FI-02 24 32 23 11 9 0 1 57 20 100
2018 FI-03 15 32 34 16 4 0 0 47 19 109
2018 FI-04 14 33 22 20 8 0 2 48 29 49
2017 FI 17 33 24 17 7 0 1 51 25 317
2017 FI-01 22 36 24 10 7 0 2 59 17 59
2017 FI-02 16 34 25 20 3 0 2 51 23 117
2017 FI-03 17 30 21 19 13 0 0 47 31 93
2017 FI-04 10 37 32 17 5 0 0 46 22 41

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 27 15 7 3 1 1 75 10 378
2020 FI-01 56 20 13 5 3 0 3 79 8 64
2020 FI-02 43 31 16 6 3 1 1 74 10 127
2020 FI-03 44 27 16 10 2 1 0 71 13 127
2020 FI-04 51 26 18 4 2 0 0 77 5 57
2019 FI 43 30 14 7 4 1 1 75 11 348
2019 FI-01 44 34 14 5 2 0 2 79 7 59
2019 FI-02 44 26 14 7 4 3 2 74 11 106
2019 FI-03 39 28 21 7 5 0 0 67 12 121
2019 FI-04 50 38 4 6 2 0 0 88 8 52

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 34 22 7 5 0 1 66 12 383
2020 FI-01 35 31 22 6 6 0 0 66 12 65
2020 FI-02 34 35 21 5 3 0 2 70 9 128
2020 FI-03 26 35 23 9 6 0 0 62 15 130
2020 FI-04 39 32 21 5 4 0 0 70 9 57

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 36 25 8 2 0 1 64 11 384
2020 FI-01 28 32 26 11 2 0 2 61 13 65
2020 FI-02 29 41 22 6 1 0 2 71 7 128
2020 FI-03 23 36 30 7 3 1 1 60 10 131
2020 FI-04 30 33 21 12 4 0 0 63 16 57
2019 FI 31 31 26 9 2 1 1 62 11 347
2019 FI-01 32 46 19 3 0 0 0 78 3 59
2019 FI-02 35 29 19 9 3 3 2 67 13 106
2019 FI-03 28 29 31 11 2 0 0 57 12 121
2019 FI-04 25 24 41 6 2 0 2 50 8 51
2018 FI 24 33 24 13 4 0 1 58 18 320
2018 FI-01 29 38 29 2 4 0 0 66 5 56
2018 FI-02 29 34 19 14 4 0 1 63 18 101
2018 FI-03 18 36 25 17 5 0 0 54 21 109
2018 FI-04 25 25 25 21 4 0 0 50 25 48
2017 FI 25 34 22 12 6 0 2 60 18 314
2017 FI-01 29 42 17 7 2 0 3 74 9 59
2017 FI-02 23 32 26 12 4 0 3 57 17 117
2017 FI-03 24 31 21 11 12 0 1 55 24 91
2017 FI-04 28 30 23 18 3 0 0 58 20 40

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 26 10 4 1 1 2 85 5 379
2020 FI-01 64 16 13 3 0 0 5 84 3 64
2020 FI-02 48 33 12 2 1 1 3 85 2 126
2020 FI-03 56 25 8 9 2 1 1 82 10 129
2020 FI-04 65 25 9 0 2 0 0 89 2 57
2019 FI 54 26 12 3 2 1 2 82 6 349
2019 FI-01 61 29 5 3 0 0 2 91 3 59
2019 FI-02 55 14 19 2 5 2 4 73 7 107
2019 FI-03 47 35 12 3 2 0 0 82 6 121
2019 FI-04 63 25 2 6 0 0 4 92 6 52
2018 FI 52 22 15 7 2 0 2 75 9 322
2018 FI-01 48 25 18 7 2 0 0 73 9 56
2018 FI-02 52 25 13 7 1 0 2 79 8 101
2018 FI-03 49 23 15 10 3 0 1 72 13 109
2018 FI-04 65 12 16 0 4 0 2 79 4 49
2017 FI 51 27 14 5 2 0 2 79 7 316
2017 FI-01 61 22 7 5 3 0 2 84 9 59
2017 FI-02 41 30 16 8 2 0 3 74 10 116
2017 FI-03 53 26 15 4 1 0 1 80 5 93
2017 FI-04 61 22 15 0 2 0 0 83 2 41

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 37 21 9 3 0 0 66 13 382
2020 FI-01 34 35 22 6 3 0 0 69 9 65
2020 FI-02 37 34 19 9 1 0 1 71 10 127
2020 FI-03 21 37 25 13 5 0 0 58 18 130
2020 FI-04 25 49 18 5 4 0 0 74 9 57

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 68 19 7 2 0 1 4 90 2 380
2020 FI-01 70 14 5 5 2 0 5 89 7 64
2020 FI-02 61 22 9 2 0 1 6 88 2 127
2020 FI-03 68 19 9 2 0 1 2 90 2 129
2020 FI-04 79 18 2 0 0 0 2 98 0 57
2019 FI 70 14 6 3 1 1 6 90 3 347
2019 FI-01 69 17 5 5 0 0 3 89 5 59
2019 FI-02 69 12 6 2 1 3 8 91 3 106
2019 FI-03 70 13 8 3 1 0 6 88 4 120
2019 FI-04 77 12 2 0 0 0 10 98 0 52
2018 FI 66 17 7 2 2 1 6 89 4 321
2018 FI-01 70 14 9 0 4 2 2 87 4 56
2018 FI-02 68 18 6 1 0 1 6 93 1 101
2018 FI-03 61 22 6 3 2 0 6 89 5 108
2018 FI-04 71 10 6 4 2 2 4 87 7 49

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 76 10 4 3 3 1 4 90 6 379
2020 FI-01 80 6 3 3 2 0 6 92 5 65
2020 FI-02 78 8 6 3 1 0 5 90 4 125
2020 FI-03 71 12 5 3 5 2 2 86 9 129
2020 FI-04 82 11 2 2 2 2 0 95 4 57
2019 FI 66 14 7 6 4 0 3 82 10 347
2019 FI-01 63 15 5 8 3 0 5 82 13 59
2019 FI-02 68 14 4 4 6 0 5 86 10 105
2019 FI-03 63 12 10 8 4 1 2 77 13 121
2019 FI-04 71 13 8 4 0 0 4 88 4 52
2018 FI 62 17 7 4 6 1 3 83 10 322
2018 FI-01 66 14 5 4 7 0 4 83 11 56
2018 FI-02 66 16 7 2 4 2 3 86 6 101
2018 FI-03 57 23 6 6 6 0 2 81 12 109
2018 FI-04 61 14 12 2 8 2 0 77 10 49
2017 FI 60 17 7 5 3 2 5 83 10 317
2017 FI-01 71 17 0 5 2 2 3 93 7 59
2017 FI-02 60 14 6 6 3 5 7 83 10 117
2017 FI-03 53 21 11 4 5 0 5 78 10 93
2017 FI-04 59 12 12 7 5 0 5 74 13 41

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 69 17 7 3 1 0 2 88 5 380
2020 FI-01 75 14 3 3 2 0 3 92 5 64
2020 FI-02 67 18 9 2 0 0 4 89 2 127
2020 FI-03 68 17 7 5 3 0 0 85 8 130
2020 FI-04 71 18 7 2 0 0 2 91 2 56
2019 FI 56 21 13 4 3 0 3 80 7 347
2019 FI-01 63 17 15 0 0 0 5 84 0 60
2019 FI-02 57 21 11 2 6 0 4 80 8 106
2019 FI-03 53 22 14 8 3 0 1 76 10 120
2019 FI-04 57 24 10 6 0 0 4 84 6 51
2018 FI 54 23 11 6 2 0 3 79 9 324
2018 FI-01 67 16 9 5 4 0 0 82 9 57
2018 FI-02 55 24 13 3 1 0 4 82 4 101
2018 FI-03 47 25 12 9 4 0 4 75 13 111
2018 FI-04 46 29 13 8 0 0 4 78 9 48
2017 FI 52 26 11 3 3 1 5 82 5 316
2017 FI-01 59 25 8 2 2 0 3 88 4 59
2017 FI-02 50 26 12 3 3 1 7 81 6 117
2017 FI-03 48 29 12 2 2 1 5 82 5 92
2017 FI-04 54 22 12 5 5 0 2 78 10 41

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 69 13 7 6 2 0 3 84 8 378
2020 FI-01 75 14 6 3 0 0 2 90 3 64
2020 FI-02 65 14 9 6 2 0 5 83 7 127
2020 FI-03 67 12 8 8 4 0 1 80 12 129
2020 FI-04 75 13 5 4 2 0 2 89 6 55
2019 FI 53 20 14 5 5 0 3 75 11 347
2019 FI-01 63 10 15 3 5 0 3 75 9 59
2019 FI-02 56 19 12 4 5 0 4 78 9 105
2019 FI-03 48 20 16 9 7 0 1 68 16 121
2019 FI-04 52 29 10 4 2 0 4 84 6 52
2018 FI 47 23 12 10 7 0 2 71 17 324
2018 FI-01 61 14 13 4 7 0 2 76 11 56
2018 FI-02 48 24 12 8 7 0 2 73 15 102
2018 FI-03 41 28 9 12 8 0 3 70 20 111
2018 FI-04 48 15 17 17 4 0 0 63 21 48
2017 FI 48 22 11 8 6 1 3 73 15 317
2017 FI-01 58 22 8 5 3 0 3 82 9 59
2017 FI-02 43 24 13 9 6 3 3 70 16 117
2017 FI-03 48 15 14 11 9 0 4 65 20 93
2017 FI-04 54 27 7 5 5 0 2 83 10 41

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 14 6 3 1 0 14 88 5 380
2020 FI-01 69 5 3 0 0 0 23 96 0 64
2020 FI-02 66 6 3 2 0 0 22 93 3 127
2020 FI-03 56 21 9 5 2 0 7 83 8 129
2020 FI-04 60 26 11 2 2 0 0 86 4 57
2019 FI 54 15 8 3 3 0 16 83 8 346
2019 FI-01 68 3 5 0 0 0 24 93 0 59
2019 FI-02 59 6 3 0 3 0 29 92 4 106
2019 FI-03 44 23 13 8 6 0 7 72 14 120
2019 FI-04 53 25 10 4 4 0 4 82 8 51
2018 FI 55 12 8 5 3 0 17 82 9 324
2018 FI-01 61 5 2 0 4 2 26 93 5 57
2018 FI-02 54 10 5 1 0 0 30 92 1 101
2018 FI-03 53 18 9 11 3 0 6 76 14 111
2018 FI-04 52 15 19 4 6 0 4 70 11 48
2017 FI 50 16 6 3 2 0 22 86 7 316
2017 FI-01 61 10 0 2 2 0 25 95 5 59
2017 FI-02 49 11 5 2 2 0 31 88 5 116
2017 FI-03 48 21 6 5 2 0 16 84 9 93
2017 FI-04 37 32 17 7 2 0 5 72 10 41

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 74 16 3 1 1 0 6 96 1 380
2020 FI-01 74 11 5 0 2 0 9 93 2 65
2020 FI-02 74 18 2 0 0 0 6 97 0 126
2020 FI-03 74 15 2 2 1 1 5 94 3 129
2020 FI-04 74 19 2 0 0 0 5 98 0 57
2019 FI 70 16 3 1 1 0 8 94 2 349
2019 FI-01 73 13 3 0 0 0 10 96 0 60
2019 FI-02 67 17 1 0 2 1 12 97 2 106
2019 FI-03 70 19 5 2 1 0 3 92 3 121
2019 FI-04 69 15 6 2 0 0 8 92 2 52
2018 FI 72 13 6 1 1 1 6 91 2 324
2018 FI-01 79 7 5 0 2 4 4 92 2 57
2018 FI-02 74 11 7 0 1 0 8 91 1 102
2018 FI-03 68 16 6 1 1 0 7 91 2 111
2018 FI-04 66 17 9 2 0 2 4 89 2 47
2017 FI 65 15 5 3 1 0 11 90 4 314
2017 FI-01 63 22 2 3 2 0 8 93 6 59
2017 FI-02 63 18 3 3 0 1 12 93 3 117
2017 FI-03 68 9 8 4 0 0 11 86 5 90
2017 FI-04 68 12 7 0 2 0 10 89 3 41

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 73 14 5 2 2 0 4 90 4 383
2020 FI-01 75 9 5 3 3 0 5 89 6 65
2020 FI-02 68 16 7 2 2 1 5 88 4 128
2020 FI-03 74 14 5 2 2 0 2 90 5 130
2020 FI-04 79 16 0 0 0 0 5 100 0 57
2019 FI 77 10 5 2 1 0 5 92 3 349
2019 FI-01 68 10 10 5 2 0 5 82 7 60
2019 FI-02 77 9 7 0 1 0 6 92 1 106
2019 FI-03 83 9 2 3 0 0 2 94 3 121
2019 FI-04 77 12 0 0 0 0 12 100 0 52
2018 FI 77 10 3 1 3 1 5 92 4 325
2018 FI-01 72 12 2 2 7 4 2 89 9 57
2018 FI-02 79 12 3 0 2 0 4 95 2 102
2018 FI-03 77 7 5 1 3 0 6 90 4 111
2018 FI-04 71 13 2 2 0 2 10 95 2 48
2017 FI 74 13 3 0 3 0 7 94 3 317
2017 FI-01 73 17 2 0 3 0 5 95 4 59
2017 FI-02 69 18 4 0 3 1 5 93 3 117
2017 FI-03 76 8 3 0 2 0 11 94 2 93
2017 FI-04 85 5 2 0 2 0 5 95 3 41

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 32 15 6 1 0 2 77 7 382
2020 FI-01 40 35 15 6 2 0 2 77 8 65
2020 FI-02 40 28 19 6 1 0 6 73 8 127
2020 FI-03 46 32 14 7 1 0 1 78 8 131
2020 FI-04 48 38 11 4 0 0 0 86 4 56
2019 FI 54 23 13 5 1 1 3 80 6 346
2019 FI-01 47 20 23 2 5 0 3 69 7 60
2019 FI-02 57 25 8 7 2 1 2 83 9 106
2019 FI-03 57 23 14 5 0 0 1 81 5 119
2019 FI-04 57 24 10 4 0 0 6 85 4 51
2018 FI 49 27 14 4 3 0 3 79 7 324
2018 FI-01 47 25 18 5 5 0 0 72 11 57
2018 FI-02 46 28 14 3 4 0 5 78 7 102
2018 FI-03 48 28 14 4 2 1 4 79 6 111
2018 FI-04 60 26 9 6 0 0 0 85 6 47
2017 FI 45 33 14 4 2 0 3 80 6 317
2017 FI-01 41 39 10 7 0 0 3 82 7 59
2017 FI-02 44 31 17 3 3 0 3 76 6 117
2017 FI-03 45 32 11 6 1 0 4 81 8 93
2017 FI-04 51 27 17 0 2 0 2 80 3 41

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 45 19 4 2 0 0 75 6 383
2020 FI-01 34 47 9 6 3 0 0 81 9 64
2020 FI-02 28 43 23 3 2 0 0 71 5 128
2020 FI-03 28 42 23 4 2 0 0 70 6 132
2020 FI-04 34 50 9 4 2 0 2 85 5 56

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 37 37 10 2 0 0 51 12 385
2020 FI-01 14 45 37 5 0 0 0 58 5 65
2020 FI-02 20 39 35 2 3 0 0 59 5 128
2020 FI-03 8 39 35 16 2 0 0 48 17 132
2020 FI-04 16 21 42 19 2 0 0 37 21 57
2019 FI 13 35 35 15 2 0 0 48 17 347
2019 FI-01 15 39 39 7 0 0 0 54 7 59
2019 FI-02 24 37 28 9 2 0 0 60 11 106
2019 FI-03 7 32 40 18 2 0 0 39 21 121
2019 FI-04 8 31 27 27 4 0 2 40 32 51
2018 FI 13 34 36 15 3 0 0 47 17 326
2018 FI-01 16 51 25 5 4 0 0 67 9 57
2018 FI-02 17 37 34 11 1 0 0 54 12 102
2018 FI-03 7 31 41 18 4 0 0 38 22 111
2018 FI-04 15 21 38 23 4 0 0 35 27 48
2017 FI 11 29 41 14 4 0 0 40 18 317
2017 FI-01 17 41 41 2 0 0 0 58 2 59
2017 FI-02 15 32 34 16 3 0 0 47 19 117
2017 FI-03 5 24 47 19 4 0 0 29 23 93
2017 FI-04 5 20 46 17 12 0 0 24 29 41

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 6 17 46 24 7 0 0 32 22 381
2020 FI-01 2 14 44 30 9 0 2 40 16 64
2020 FI-02 4 12 44 28 12 0 0 40 16 127
2020 FI-03 7 19 48 23 3 0 0 26 26 130
2020 FI-04 9 26 46 14 5 0 0 19 35 57
2019 FI 7 18 38 28 9 0 0 37 25 349
2019 FI-01 5 15 32 36 12 0 0 47 20 59
2019 FI-02 5 15 37 31 12 0 0 43 20 107
2019 FI-03 7 21 42 26 5 0 0 31 27 121
2019 FI-04 13 21 35 21 10 0 0 31 35 52
2018 FI 6 21 39 25 9 0 0 34 28 324
2018 FI-01 4 14 33 40 9 0 0 49 18 57
2018 FI-02 7 15 37 32 10 0 0 42 22 101
2018 FI-03 8 27 44 15 6 0 0 21 35 110
2018 FI-04 6 25 38 19 13 0 0 31 31 48
2017 FI 6 20 45 19 10 0 1 29 26 316
2017 FI-01 0 7 46 25 20 0 2 47 7 59
2017 FI-02 6 25 39 21 9 0 1 29 31 117
2017 FI-03 6 21 52 15 5 0 0 21 28 93
2017 FI-04 10 27 44 10 10 0 0 20 37 41

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 36 5 1 0 1 0 94 2 382
2020 FI-01 71 25 3 2 0 0 0 95 2 65
2020 FI-02 56 38 4 2 0 1 0 94 2 128
2020 FI-03 51 40 5 2 1 2 0 92 2 129
2020 FI-04 54 40 5 0 0 0 0 95 0 57
2019 FI 46 39 10 3 1 2 0 86 4 350
2019 FI-01 50 37 5 3 2 3 0 90 5 60
2019 FI-02 50 34 8 3 1 4 0 87 4 107
2019 FI-03 40 45 12 2 1 0 0 85 3 121
2019 FI-04 52 40 6 2 0 0 0 92 2 52
2018 FI 42 43 10 3 2 1 0 85 5 320
2018 FI-01 35 45 13 5 2 0 0 80 7 55
2018 FI-02 46 45 4 3 1 0 0 92 4 99
2018 FI-03 41 41 12 3 3 2 0 83 6 111
2018 FI-04 46 40 15 0 0 0 0 85 0 48
2017 FI 28 49 13 6 1 4 0 80 7 316
2017 FI-01 41 36 14 0 2 7 2 83 2 59
2017 FI-02 28 46 14 9 0 3 0 77 9 117
2017 FI-03 16 58 14 6 1 4 0 78 8 93
2017 FI-04 35 55 5 5 0 0 0 90 5 40

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 37 9 4 1 2 0 86 5 383
2020 FI-01 57 34 6 2 2 0 0 91 3 65
2020 FI-02 50 39 6 0 1 3 0 93 1 127
2020 FI-03 42 35 11 8 2 2 0 79 10 132
2020 FI-04 39 43 11 7 0 0 0 82 7 56

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 36 12 7 3 2 0 77 11 379
2020 FI-01 48 27 11 6 5 3 0 77 11 64
2020 FI-02 37 38 10 7 3 4 0 78 11 125
2020 FI-03 41 37 11 7 3 1 1 79 10 130
2020 FI-04 35 39 16 9 2 0 0 74 11 57

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 30 8 4 2 3 1 86 6 383
2020 FI-01 63 23 5 5 0 3 2 90 5 65
2020 FI-02 52 31 8 2 2 3 2 87 5 127
2020 FI-03 51 32 8 4 2 2 2 86 6 132
2020 FI-04 50 30 11 5 2 2 0 82 7 56

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 38 11 6 2 1 0 81 8 385
2020 FI-01 52 34 11 3 0 0 0 86 3 65
2020 FI-02 41 44 9 4 1 2 0 87 5 128
2020 FI-03 39 41 10 7 3 1 0 80 10 132
2020 FI-04 37 28 21 12 2 0 0 65 14 57
2019 FI 30 38 18 10 3 1 0 68 14 350
2019 FI-01 33 43 12 10 2 0 0 77 12 60
2019 FI-02 36 36 16 7 4 2 0 73 10 107
2019 FI-03 23 40 19 12 4 2 0 64 17 121
2019 FI-04 29 37 25 8 2 0 0 65 10 52
2018 FI 23 44 15 10 6 1 0 68 16 324
2018 FI-01 27 44 15 9 5 0 0 71 15 55
2018 FI-02 31 43 11 9 5 1 0 75 14 102
2018 FI-03 14 46 20 11 7 2 0 61 18 111
2018 FI-04 20 47 14 12 6 0 0 67 18 49
2017 FI 16 48 18 10 7 2 0 65 17 317
2017 FI-01 27 44 17 3 3 5 0 75 7 59
2017 FI-02 13 46 23 9 9 0 0 59 18 117
2017 FI-03 10 53 15 15 6 1 0 63 22 93
2017 FI-04 20 46 15 7 7 5 0 69 15 41

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 43 10 5 0 1 0 85 5 384
2020 FI-01 46 42 5 6 0 2 0 89 6 65
2020 FI-02 46 39 14 1 0 1 0 85 1 127
2020 FI-03 33 52 8 6 1 0 0 85 7 132
2020 FI-04 44 39 11 7 0 0 0 82 7 57

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 44 12 4 1 0 0 84 5 384
2020 FI-01 45 43 6 3 3 0 0 88 6 65
2020 FI-02 43 41 14 1 0 1 0 85 1 128
2020 FI-03 34 48 11 5 2 0 0 83 7 132
2020 FI-04 39 38 16 7 0 0 0 77 7 56

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 38 41 16 2 1 1 2 81 2 382
2020 FI-01 40 37 15 3 2 0 3 79 5 65
2020 FI-02 41 43 11 1 0 2 2 88 1 127
2020 FI-03 32 44 18 2 1 2 1 78 3 131
2020 FI-04 43 34 20 2 0 0 2 78 2 56

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 36 10 3 1 1 1 85 5 385
2020 FI-01 45 38 12 2 2 2 0 84 3 65
2020 FI-02 48 38 9 1 1 2 2 89 2 128
2020 FI-03 45 39 8 5 1 2 0 85 6 132
2020 FI-04 53 28 11 5 2 0 2 82 7 57

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 70 23 4 1 0 1 1 95 1 381
2020 FI-01 66 20 6 2 2 2 3 90 3 65
2020 FI-02 71 24 4 0 0 1 0 96 0 127
2020 FI-03 67 25 5 0 0 2 1 94 0 130
2020 FI-04 79 18 2 2 0 0 0 96 2 56

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 31 5 2 0 1 0 93 2 385
2020 FI-01 71 15 6 5 0 3 0 89 5 65
2020 FI-02 63 34 2 1 0 1 0 97 1 128
2020 FI-03 53 36 8 2 0 1 0 90 2 132
2020 FI-04 65 32 4 0 0 0 0 96 0 57

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 32 9 5 2 2 0 84 7 384
2020 FI-01 62 15 11 9 0 3 0 79 10 65
2020 FI-02 47 35 6 4 3 3 1 86 7 127
2020 FI-03 46 39 6 6 2 2 0 86 8 132
2020 FI-04 53 26 16 4 0 2 0 80 4 57

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 60 32 5 1 0 1 0 93 1 384
2020 FI-01 72 20 5 3 0 0 0 92 3 64
2020 FI-02 62 34 2 0 0 2 1 98 0 128
2020 FI-03 54 34 9 2 0 1 0 89 2 132
2020 FI-04 61 33 5 0 0 0 0 95 0 57

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 46 17 9 1 2 1 72 10 181
2020 FI-03 21 45 18 10 2 2 2 68 13 96
2020 FI-04 33 44 17 6 0 0 0 78 6 54
2019 FI 16 50 13 9 4 2 6 72 14 164
2019 FI-03 17 48 14 12 5 2 2 68 18 84
2019 FI-04 14 57 10 6 4 0 8 78 11 49

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 98 2 179
2020 FI-03 97 3 95
2020 FI-04 100 0 54

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 34 20 17 6 1 0 57 23 174
2020 FI-03 24 30 19 20 8 0 0 54 27 91
2020 FI-04 26 31 22 13 6 2 0 58 19 54
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 384
2020 FI-01 8 92 65
2020 FI-02 12 88 128
2020 FI-03 8 92 131
2020 FI-04 2 98 57

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 384
2020 FI-01 11 89 65
2020 FI-02 9 91 128
2020 FI-03 19 81 131
2020 FI-04 5 95 57
2019 FI 14 86 350
2019 FI-01 12 88 60
2019 FI-02 20 80 107
2019 FI-03 12 88 121
2019 FI-04 10 90 52
2017 FI 18 82 317
2017 FI-01 10 90 59
2017 FI-02 22 78 117
2017 FI-03 21 79 93
2014 FI 12 88 392
2014 FI-01 9 91 81
2014 FI-02 14 86 153
2014 FI-03 15 85 111

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 43 57 47
2020 FI-02 58 42 12
2020 FI-03 36 64 25

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 89 11 47
2020 FI-02 92 8 12
2020 FI-03 92 8 25
2019 FI 73 27 48
2019 FI-02 71 29 21
2019 FI-03 86 14 14
2017 FI 73 27 56
2017 FI-02 77 23 26
2017 FI-03 70 30 20
2014 FI 87 13 46
2014 FI-02 100 0 20
2014 FI-03 71 29 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 52 33 10 5 0 0 0 86 5 42
2020 FI-02 55 27 18 0 0 0 0 82 0 11
2020 FI-03 52 35 4 9 0 0 0 87 9 23
2019 FI 46 37 9 9 0 0 0 83 9 35
2019 FI-02 53 33 0 13 0 0 0 87 13 15
2019 FI-03 58 25 17 0 0 0 0 83 0 12
2017 FI 54 37 2 7 0 0 0 90 7 41
2017 FI-02 35 65 0 0 0 0 0 100 0 20
2017 FI-03 57 14 7 21 0 0 0 71 21 14
2014 FI 43 43 5 10 0 0 0 85 10 40
2014 FI-02 40 45 5 9 0 0 0 86 9 20
2014 FI-03 50 33 0 17 0 0 0 83 17 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 32 8 3 1 3 4 87 5 384
2020 FI-01 55 20 9 5 3 5 3 82 8 65
2020 FI-02 48 37 6 5 0 3 2 89 5 128
2020 FI-03 48 34 9 3 2 2 2 86 5 131
2020 FI-04 53 32 4 0 0 2 11 96 0 57
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 59 9 0 65 35 385
2020 FI-01 31 63 6 0 67 33 65
2020 FI-02 31 57 11 1 65 35 128
2020 FI-03 30 62 8 0 68 32 132
2020 FI-04 37 54 9 0 60 40 57

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 26 74 121
2020 FI-01 25 75 20
2020 FI-02 35 65 40
2020 FI-03 23 77 39
2020 FI-04 14 86 21

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 25 16 13 32 1 5 35 48 121
2020 FI-01 5 30 15 15 30 0 5 37 47 20
2020 FI-02 10 28 15 13 30 3 3 39 45 40
2020 FI-03 10 26 21 10 28 0 5 38 41 39
2020 FI-04 5 14 10 19 43 0 10 21 68 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 16 15 23 40 1 1 20 65 121
2020 FI-01 5 20 5 25 45 0 0 25 70 20
2020 FI-02 3 18 20 23 35 0 3 21 59 40
2020 FI-03 5 18 21 21 36 0 0 23 56 39
2020 FI-04 5 5 5 29 52 5 0 10 85 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 20 15 10 5 0 9 67 16 384
2020 FI-01 46 12 12 8 6 2 14 69 16 65
2020 FI-02 42 23 13 9 5 0 8 71 15 128
2020 FI-03 39 23 16 11 3 0 8 68 15 131
2020 FI-04 37 16 23 12 7 0 5 56 20 57
2019 FI 36 19 14 11 17 0 3 57 29 344
2019 FI-01 39 25 14 7 12 0 3 67 19 59
2019 FI-02 39 13 19 9 15 0 5 54 26 106
2019 FI-03 34 18 13 16 18 0 3 53 34 119
2019 FI-04 33 27 8 12 21 0 0 60 33 52
2018 FI 38 18 13 10 16 0 5 59 27 327
2018 FI-01 39 16 14 11 14 0 7 58 26 57
2018 FI-02 45 21 13 5 13 0 4 68 18 102
2018 FI-03 31 19 14 13 19 1 5 52 33 111
2018 FI-04 35 18 12 14 14 0 6 57 30 49
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