2020 Public Service Employee Survey Results for Public Services and Procurement Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 25 54 6 13 1 0 0 79 14 139
2020 AR-03 25 58 0 17 0 0 0 83 17 12
2020 AR-04 28 55 14 3 0 0 0 83 3 29
2020 AR-05 20 51 7 18 4 0 0 71 22 45
2020 AR-06 16 63 6 16 0 0 0 78 16 32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 67 23 4 1 3 1 0 91 4 139
2020 AR-03 75 17 0 0 0 8 0 100 0 12
2020 AR-04 72 24 3 0 0 0 0 97 0 29
2020 AR-05 76 13 2 4 4 0 0 89 9 45
2020 AR-06 47 44 6 0 3 0 0 91 3 32
2017 AR 57 21 7 3 6 3 3 83 10 100
2017 AR-03 50 40 0 0 10 0 0 90 10 10
2017 AR-04 50 23 4 4 8 4 8 83 13 26
2017 AR-05 71 11 5 3 5 3 3 86 9 37
2017 AR-06 47 35 18 0 0 0 0 82 0 17
2014 AR 59 26 6 2 4 1 2 88 6 100
2014 AR-04 54 34 3 3 6 0 0 89 9 35
2014 AR-05 66 19 0 4 4 0 8 92 8 26
2014 AR-06 54 25 13 0 4 4 0 83 4 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 28 43 12 12 4 0 1 72 16 138
2020 AR-03 17 67 0 17 0 0 0 83 17 12
2020 AR-04 32 32 18 18 0 0 0 64 18 28
2020 AR-05 24 56 7 4 7 0 2 82 11 45
2020 AR-06 22 41 13 16 9 0 0 63 25 32
2019 AR 38 34 6 17 6 0 0 72 23 109
2019 AR-03 36 29 21 14 0 0 0 64 14 14
2019 AR-04 54 35 4 4 4 0 0 88 8 26
2019 AR-05 30 30 2 26 12 0 0 60 37 43
2019 AR-06 35 47 0 18 0 0 0 82 18 17
2017 AR 23 33 5 17 21 1 1 57 38 101
2017 AR-03 20 30 10 30 10 0 0 50 40 10
2017 AR-04 27 35 4 12 23 0 0 62 34 26
2017 AR-05 16 38 5 24 14 3 0 56 39 37
2017 AR-06 22 39 6 11 22 0 0 61 33 18
2014 AR 20 51 6 9 14 0 0 71 23 100
2014 AR-04 9 66 6 11 9 0 0 74 20 35
2014 AR-05 8 50 8 19 15 0 0 58 35 26
2014 AR-06 38 33 0 0 29 0 0 71 29 24

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 27 40 14 13 5 0 1 67 18 139
2020 AR-03 8 58 17 8 8 0 0 67 17 12
2020 AR-04 28 52 7 7 7 0 0 79 14 29
2020 AR-05 24 36 13 20 7 0 0 60 27 45
2020 AR-06 22 41 25 9 3 0 0 63 13 32
2019 AR 24 38 18 10 10 0 0 62 20 108
2019 AR-03 43 21 21 0 14 0 0 64 14 14
2019 AR-04 32 28 20 16 4 0 0 60 20 25
2019 AR-05 11 55 7 14 14 0 0 66 27 44
2019 AR-06 24 29 35 0 12 0 0 53 12 17
2018 AR 19 41 11 18 11 0 0 60 29 100
2018 AR-03 21 36 14 21 7 0 0 57 29 14
2018 AR-04 25 56 6 6 6 0 0 81 13 16
2018 AR-05 16 38 14 22 11 0 0 54 32 37
2018 AR-06 19 44 6 13 19 0 0 63 31 16
2017 AR 15 42 13 19 11 0 1 57 30 101
2017 AR-03 20 50 0 10 20 0 0 70 30 10
2017 AR-04 15 35 23 23 4 0 0 50 27 26
2017 AR-05 14 40 8 22 16 0 0 54 38 37
2017 AR-06 6 61 17 11 6 0 0 67 16 18
2014 AR 8 24 15 30 22 1 0 32 53 100
2014 AR-04 0 23 9 37 29 3 0 24 68 35
2014 AR-05 8 35 15 27 15 0 0 42 42 26
2014 AR-06 13 13 21 29 25 0 0 25 54 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 40 40 10 6 2 0 1 81 9 139
2020 AR-03 42 33 0 25 0 0 0 75 25 12
2020 AR-04 41 45 7 7 0 0 0 86 7 29
2020 AR-05 38 42 7 9 2 0 2 82 11 45
2020 AR-06 41 38 16 0 6 0 0 78 6 32
2019 AR 46 33 12 6 4 0 0 79 9 109
2019 AR-03 50 36 7 7 0 0 0 86 7 14
2019 AR-04 36 40 0 16 8 0 0 76 24 25
2019 AR-05 52 25 16 2 5 0 0 77 7 44
2019 AR-06 35 41 24 0 0 0 0 76 0 17
2017 AR 38 42 14 3 4 0 0 79 7 101
2017 AR-03 50 30 0 10 10 0 0 80 20 10
2017 AR-04 27 46 23 0 4 0 0 73 4 26
2017 AR-05 35 46 14 3 3 0 0 81 5 37
2017 AR-06 50 33 17 0 0 0 0 83 0 18
2014 AR 36 44 11 4 5 0 0 80 9 100
2014 AR-04 29 49 9 9 6 0 0 77 14 35
2014 AR-05 42 38 15 0 4 0 0 81 4 26
2014 AR-06 38 50 0 4 8 0 0 88 13 24

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 32 41 12 6 7 1 1 74 13 139
2020 AR-03 33 50 8 8 0 0 0 83 8 12
2020 AR-04 41 34 21 0 3 0 0 76 3 29
2020 AR-05 31 47 7 2 11 2 0 80 14 45
2020 AR-06 22 38 13 19 9 0 0 59 28 32
2019 AR 36 36 11 11 6 0 0 72 17 109
2019 AR-03 57 36 0 0 7 0 0 93 7 14
2019 AR-04 38 35 12 15 0 0 0 73 15 26
2019 AR-05 34 34 14 9 9 0 0 68 18 44
2019 AR-06 18 53 12 12 6 0 0 71 18 17
2018 AR 31 38 14 11 5 1 0 70 16 100
2018 AR-03 50 43 0 7 0 0 0 93 7 14
2018 AR-04 31 56 0 0 6 6 0 93 7 16
2018 AR-05 24 38 19 14 5 0 0 62 19 37
2018 AR-06 31 31 19 13 6 0 0 63 19 16
2017 AR 29 43 10 10 7 1 0 73 17 101
2017 AR-03 60 30 0 0 10 0 0 90 10 10
2017 AR-04 19 42 15 15 4 4 0 64 20 26
2017 AR-05 24 46 8 16 5 0 0 70 22 37
2017 AR-06 28 50 11 0 11 0 0 78 11 18
2014 AR 20 45 12 17 6 0 0 65 23 100
2014 AR-04 11 49 9 23 9 0 0 60 31 35
2014 AR-05 19 46 19 12 4 0 0 65 15 26
2014 AR-06 29 38 8 17 8 0 0 67 25 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 46 12 10 4 0 0 75 14 139
2020 AR-03 17 50 25 8 0 0 0 67 8 12
2020 AR-04 34 48 10 7 0 0 0 83 7 29
2020 AR-05 31 51 7 9 2 0 0 82 11 45
2020 AR-06 25 47 13 6 9 0 0 72 16 32
2019 AR 25 42 13 17 4 0 0 67 20 109
2019 AR-03 36 29 7 29 0 0 0 64 29 14
2019 AR-04 23 42 12 23 0 0 0 65 23 26
2019 AR-05 20 45 18 14 2 0 0 66 16 44
2019 AR-06 24 53 6 6 12 0 0 76 18 17
2018 AR 22 44 24 3 6 0 0 66 9 98
2018 AR-03 25 33 42 0 0 0 0 58 0 12
2018 AR-04 25 38 25 0 13 0 0 63 13 16
2018 AR-05 22 46 24 5 3 0 0 68 8 37
2018 AR-06 19 56 19 0 6 0 0 75 6 16
2017 AR 27 52 9 9 4 0 0 78 13 101
2017 AR-03 30 40 10 10 10 0 0 70 20 10
2017 AR-04 23 46 19 12 0 0 0 69 12 26
2017 AR-05 24 59 8 8 0 0 0 84 8 37
2017 AR-06 28 61 0 0 11 0 0 89 11 18
2014 AR 23 48 12 10 7 0 0 71 17 100
2014 AR-04 17 37 14 20 11 0 0 54 31 35
2014 AR-05 31 50 4 8 8 0 0 81 15 26
2014 AR-06 21 63 13 4 0 0 0 83 4 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 27 35 15 13 9 1 0 62 22 139
2020 AR-03 8 58 33 0 0 0 0 67 0 12
2020 AR-04 28 41 21 3 7 0 0 69 10 29
2020 AR-05 27 33 7 22 9 2 0 61 32 45
2020 AR-06 19 41 13 13 16 0 0 59 28 32
2019 AR 20 33 14 19 14 1 0 53 33 110
2019 AR-03 36 29 7 14 14 0 0 64 29 14
2019 AR-04 15 35 4 23 19 4 0 52 44 26
2019 AR-05 23 25 16 23 14 0 0 48 36 44
2019 AR-06 18 41 24 12 6 0 0 59 18 17
2018 AR 17 30 19 19 15 0 0 47 34 100
2018 AR-03 21 43 14 21 0 0 0 64 21 14
2018 AR-04 31 31 13 0 25 0 0 63 25 16
2018 AR-05 14 22 22 27 16 0 0 35 43 37
2018 AR-06 13 38 25 13 13 0 0 50 25 16
2017 AR 21 29 17 15 18 0 1 50 33 101
2017 AR-03 50 10 10 30 0 0 0 60 30 10
2017 AR-04 11 27 19 19 19 0 4 40 40 26
2017 AR-05 16 27 19 19 19 0 0 43 38 37
2017 AR-06 22 39 16 0 22 0 0 61 22 18
2014 AR 14 36 22 14 14 0 0 50 28 100
2014 AR-04 11 29 26 9 26 0 0 40 34 35
2014 AR-05 11 35 19 27 8 0 0 46 35 26
2014 AR-06 17 50 21 8 4 0 0 67 13 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 48 9 11 6 0 0 74 17 139
2020 AR-03 17 50 25 0 8 0 0 67 8 12
2020 AR-04 31 55 10 3 0 0 0 86 3 29
2020 AR-05 24 51 7 13 4 0 0 76 18 45
2020 AR-06 22 50 3 13 13 0 0 72 25 32
2019 AR 17 41 15 19 7 0 1 59 27 110
2019 AR-03 21 36 21 14 7 0 0 57 21 14
2019 AR-04 8 50 19 12 12 0 0 58 23 26
2019 AR-05 20 36 14 23 5 0 2 58 28 44
2019 AR-06 24 35 6 24 12 0 0 59 35 17
2018 AR 19 36 18 15 11 1 0 56 26 100
2018 AR-03 14 36 29 21 0 0 0 50 21 14
2018 AR-04 25 56 0 6 6 6 0 87 13 16
2018 AR-05 16 30 22 16 16 0 0 46 32 37
2018 AR-06 13 38 25 19 6 0 0 50 25 16
2017 AR 18 38 17 18 10 0 0 55 28 101
2017 AR-03 30 50 10 0 10 0 0 80 10 10
2017 AR-04 11 46 23 15 4 0 0 58 19 26
2017 AR-05 19 29 19 24 8 0 0 48 33 37
2017 AR-06 17 44 17 11 11 0 0 61 22 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 36 46 11 5 2 0 0 82 7 139
2020 AR-03 17 58 25 0 0 0 0 75 0 12
2020 AR-04 38 48 14 0 0 0 0 86 0 29
2020 AR-05 38 44 4 11 2 0 0 82 13 45
2020 AR-06 34 50 16 0 0 0 0 84 0 32
2019 AR 31 40 9 12 6 1 0 72 19 109
2019 AR-03 50 29 0 14 7 0 0 79 21 14
2019 AR-04 12 52 20 16 0 0 0 64 16 25
2019 AR-05 36 34 7 11 11 0 0 70 23 44
2019 AR-06 24 53 12 12 0 0 0 76 12 17
2018 AR 33 41 15 5 5 1 0 74 10 98
2018 AR-03 14 50 29 7 0 0 0 64 7 14
2018 AR-04 38 31 19 0 6 6 0 73 7 16
2018 AR-05 31 42 17 3 8 0 0 72 11 36
2018 AR-06 31 44 6 19 0 0 0 75 19 16
2017 AR 29 41 15 10 5 1 0 70 15 101
2017 AR-03 40 40 10 0 10 0 0 80 10 10
2017 AR-04 27 39 23 12 0 0 0 65 12 26
2017 AR-05 30 41 11 14 3 3 0 72 17 37
2017 AR-06 22 44 22 6 6 0 0 67 11 18
2014 AR 31 38 17 9 4 1 0 70 13 100
2014 AR-04 20 31 23 14 9 3 0 53 24 35
2014 AR-05 38 35 15 12 0 0 0 73 12 26
2014 AR-06 38 50 8 4 0 0 0 88 4 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 39 14 11 7 0 0 68 18 139
2020 AR-03 17 42 33 0 8 0 0 58 8 12
2020 AR-04 31 48 10 7 3 0 0 79 10 29
2020 AR-05 31 40 11 13 4 0 0 71 18 45
2020 AR-06 25 38 16 13 9 0 0 63 22 32
2019 AR 25 33 16 14 11 1 0 59 25 110
2019 AR-03 21 29 21 14 14 0 0 50 29 14
2019 AR-04 27 31 15 8 15 4 0 60 24 26
2019 AR-05 23 34 14 20 9 0 0 57 30 44
2019 AR-06 24 41 18 12 6 0 0 65 18 17
2018 AR 18 33 22 16 10 0 0 51 27 98
2018 AR-03 21 29 43 7 0 0 0 50 7 14
2018 AR-04 25 38 6 19 13 0 0 63 31 16
2018 AR-05 14 25 31 17 14 0 0 39 31 36
2018 AR-06 19 44 6 19 13 0 0 63 31 16
2017 AR 22 33 19 17 9 0 1 55 26 101
2017 AR-03 50 20 20 10 0 0 0 70 10 10
2017 AR-04 7 42 19 15 12 0 4 52 28 26
2017 AR-05 22 19 27 27 5 0 0 40 33 37
2017 AR-06 17 50 11 0 22 0 0 67 22 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 43 40 11 6 1 0 0 83 6 139
2020 AR-03 17 50 25 8 0 0 0 67 8 12
2020 AR-04 41 45 10 3 0 0 0 86 3 29
2020 AR-05 49 38 2 9 2 0 0 87 11 45
2020 AR-06 50 41 3 6 0 0 0 91 6 32
2019 AR 44 37 10 6 2 0 0 81 8 108
2019 AR-03 50 21 7 14 7 0 0 71 21 14
2019 AR-04 42 38 15 4 0 0 0 81 4 26
2019 AR-05 43 45 7 5 0 0 0 89 5 44
2019 AR-06 44 31 6 13 6 0 0 75 19 16
2018 AR 33 41 15 6 4 0 0 74 10 97
2018 AR-03 29 36 21 14 0 0 0 64 14 14
2018 AR-04 33 47 13 0 7 0 0 80 7 15
2018 AR-05 33 44 11 8 3 0 0 78 11 36
2018 AR-06 31 31 25 6 6 0 0 63 13 16
2017 AR 40 49 4 5 3 0 0 88 8 101
2017 AR-03 50 20 10 10 10 0 0 70 20 10
2017 AR-04 19 73 8 0 0 0 0 92 0 26
2017 AR-05 43 51 3 3 0 0 0 95 3 37
2017 AR-06 50 39 0 6 6 0 0 89 11 18
2014 AR 58 30 8 4 0 0 0 88 4 100
2014 AR-04 46 43 6 6 0 0 0 89 6 35
2014 AR-05 58 27 15 0 0 0 0 85 0 26
2014 AR-06 71 13 8 8 0 0 0 83 8 24

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 28 40 13 14 4 0 0 68 19 139
2020 AR-03 0 67 25 8 0 0 0 67 8 12
2020 AR-04 21 41 24 10 3 0 0 62 14 29
2020 AR-05 36 38 11 11 4 0 0 73 16 45
2020 AR-06 28 41 9 19 3 0 0 69 22 32
2019 AR 22 40 14 15 9 0 0 62 24 109
2019 AR-03 31 38 0 8 23 0 0 69 31 13
2019 AR-04 15 38 31 12 4 0 0 54 15 26
2019 AR-05 23 41 9 16 11 0 0 64 27 44
2019 AR-06 29 29 18 24 0 0 0 59 24 17
2018 AR 19 28 22 19 13 0 0 47 31 96
2018 AR-03 14 29 43 14 0 0 0 43 14 14
2018 AR-04 27 40 0 27 7 0 0 67 33 15
2018 AR-05 14 29 17 26 14 0 0 43 40 35
2018 AR-06 25 25 25 13 13 0 0 50 25 16
2017 AR 24 39 13 14 10 0 1 63 24 101
2017 AR-03 40 40 0 10 10 0 0 80 20 10
2017 AR-04 15 39 19 12 12 0 4 56 24 26
2017 AR-05 24 43 8 14 11 0 0 67 24 37
2017 AR-06 22 39 22 17 0 0 0 61 17 18
2014 AR 13 41 21 18 7 0 0 54 25 100
2014 AR-04 6 34 29 20 11 0 0 40 31 35
2014 AR-05 12 35 27 23 4 0 0 46 27 26
2014 AR-06 13 54 13 17 4 0 0 67 21 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 24 40 16 14 6 1 0 64 20 139
2020 AR-03 17 42 17 17 0 8 0 64 18 12
2020 AR-04 24 41 24 3 7 0 0 66 10 29
2020 AR-05 27 42 11 16 4 0 0 69 20 45
2020 AR-06 16 41 22 13 9 0 0 56 22 32
2019 AR 27 26 19 15 13 1 0 53 28 109
2019 AR-03 36 29 14 0 21 0 0 64 21 14
2019 AR-04 27 27 15 19 8 4 0 56 28 26
2019 AR-05 20 25 25 16 14 0 0 45 30 44
2019 AR-06 31 25 19 13 13 0 0 56 25 16
2018 AR 28 22 19 20 12 0 0 49 32 97
2018 AR-03 29 29 7 36 0 0 0 57 36 14
2018 AR-04 31 31 13 13 13 0 0 63 25 16
2018 AR-05 17 19 22 25 17 0 0 36 42 36
2018 AR-06 40 20 20 7 13 0 0 60 20 15
2017 AR 28 27 18 9 18 0 1 55 27 101
2017 AR-03 50 20 10 0 20 0 0 70 20 10
2017 AR-04 7 39 27 4 19 0 4 48 24 26
2017 AR-05 24 27 24 11 14 0 0 51 24 37
2017 AR-06 45 22 6 11 17 0 0 67 28 18
2014 AR 15 43 18 13 11 0 0 58 24 100
2014 AR-04 6 40 29 17 9 0 0 46 26 35
2014 AR-05 15 50 4 12 19 0 0 65 31 26
2014 AR-06 17 33 25 17 8 0 0 50 25 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 25 41 15 15 3 1 1 67 18 137
2020 AR-03 25 50 8 17 0 0 0 75 17 12
2020 AR-04 31 31 28 7 0 3 0 64 7 29
2020 AR-05 23 48 11 14 5 0 0 70 18 44
2020 AR-06 9 44 19 22 3 0 3 55 26 32
2019 AR 27 30 19 18 7 0 0 56 25 105
2019 AR-03 38 38 0 15 8 0 0 77 23 13
2019 AR-04 29 25 29 13 4 0 0 54 17 24
2019 AR-05 18 30 25 23 5 0 0 48 27 44
2019 AR-06 27 33 13 20 7 0 0 60 27 15
2018 AR 18 33 18 20 10 0 0 51 31 98
2018 AR-03 29 29 29 14 0 0 0 57 14 14
2018 AR-04 25 38 19 13 6 0 0 63 19 16
2018 AR-05 11 33 14 25 17 0 0 44 42 36
2018 AR-06 19 31 19 25 6 0 0 50 31 16
2017 AR 20 33 22 16 9 0 1 53 25 101
2017 AR-03 60 10 20 0 10 0 0 70 10 10
2017 AR-04 7 31 39 15 8 0 0 38 23 26
2017 AR-05 16 35 22 19 8 0 0 51 27 37
2017 AR-06 17 50 6 22 0 0 6 70 24 18
2014 AR 18 30 21 25 6 0 0 48 31 100
2014 AR-04 11 26 29 26 9 0 0 37 34 35
2014 AR-05 23 35 15 27 0 0 0 58 27 26
2014 AR-06 21 25 17 29 8 0 0 46 38 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 38 42 11 7 1 0 0 81 9 139
2020 AR-03 33 33 33 0 0 0 0 67 0 12
2020 AR-04 48 38 7 7 0 0 0 86 7 29
2020 AR-05 36 51 4 7 2 0 0 87 9 45
2020 AR-06 31 44 16 6 3 0 0 75 9 32
2019 AR 36 41 9 10 3 1 0 78 13 110
2019 AR-03 36 36 7 7 7 7 0 77 15 14
2019 AR-04 35 46 12 8 0 0 0 81 8 26
2019 AR-05 32 43 9 16 0 0 0 75 16 44
2019 AR-06 41 41 12 0 6 0 0 82 6 17
2018 AR 29 48 14 6 3 0 0 77 9 98
2018 AR-03 36 29 29 7 0 0 0 64 7 14
2018 AR-04 44 38 0 13 6 0 0 81 19 16
2018 AR-05 22 56 14 6 3 0 0 78 8 36
2018 AR-06 25 44 25 0 6 0 0 69 6 16
2017 AR 34 42 14 6 3 0 0 77 9 99
2017 AR-04 23 46 19 12 0 0 0 69 12 26
2017 AR-05 30 54 14 3 0 0 0 84 3 37
2017 AR-06 41 35 12 0 12 0 0 76 12 17
2014 AR 35 45 10 8 1 0 1 81 9 100
2014 AR-04 26 46 14 11 0 0 3 74 12 35
2014 AR-05 38 39 8 15 0 0 0 77 15 26
2014 AR-06 46 46 8 0 0 0 0 92 0 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 28 20 15 9 0 2 54 25 137
2020 AR-03 50 25 17 0 8 0 0 75 8 12
2020 AR-04 29 36 25 7 4 0 0 64 11 28
2020 AR-05 16 32 27 14 9 0 2 49 23 44
2020 AR-06 19 22 16 28 16 0 0 41 44 32
2019 AR 24 35 21 11 7 0 1 60 19 108
2019 AR-03 36 43 21 0 0 0 0 79 0 14
2019 AR-04 28 32 20 12 8 0 0 60 20 25
2019 AR-05 20 43 23 9 5 0 0 64 14 44
2019 AR-06 12 24 29 24 12 0 0 35 35 17
2018 AR 23 26 24 13 11 0 3 51 25 100
2018 AR-03 21 50 14 0 14 0 0 71 14 14
2018 AR-04 38 19 25 0 19 0 0 56 19 16
2018 AR-05 22 30 30 11 5 0 3 53 17 37
2018 AR-06 25 13 19 25 19 0 0 38 44 16
2017 AR 23 35 16 13 12 0 1 59 25 100
2017 AR-03 30 40 10 10 10 0 0 70 20 10
2017 AR-04 19 23 27 19 12 0 0 42 31 26
2017 AR-05 20 44 14 11 11 0 0 64 22 36
2017 AR-06 28 33 17 6 16 0 0 61 22 18
2014 AR 25 27 28 14 6 0 0 52 20 100
2014 AR-04 23 26 26 20 6 0 0 49 26 35
2014 AR-05 27 31 35 8 0 0 0 58 8 26
2014 AR-06 25 38 21 8 8 0 0 63 17 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 7 23 41 20 7 1 1 28 31 138
2020 AR-03 25 25 25 25 0 0 0 25 50 12
2020 AR-04 0 17 55 24 3 0 0 28 17 29
2020 AR-05 5 20 52 16 7 0 0 23 25 44
2020 AR-06 6 38 28 22 3 3 0 26 45 32
2019 AR 15 26 35 16 5 1 2 21 42 110
2019 AR-03 7 14 36 43 0 0 0 43 21 14
2019 AR-04 12 23 54 12 0 0 0 12 35 26
2019 AR-05 18 27 27 16 7 2 2 24 48 44
2019 AR-06 12 47 29 6 0 0 6 6 63 17
2018 AR 12 26 37 15 6 1 2 22 40 99
2018 AR-03 21 7 71 0 0 0 0 0 29 14
2018 AR-04 0 25 19 38 13 6 0 53 27 16
2018 AR-05 16 30 27 16 8 0 3 25 47 37
2018 AR-06 20 33 40 7 0 0 0 7 53 15
2017 AR 17 23 42 14 2 0 2 16 41 99
2017 AR-03 20 30 40 10 0 0 0 10 50 10
2017 AR-04 12 23 54 7 4 0 0 11 35 26
2017 AR-05 14 23 37 20 3 0 3 23 38 35
2017 AR-06 17 27 50 6 0 0 0 6 44 18
2014 AR 16 33 36 12 1 1 1 13 50 100
2014 AR-04 17 37 26 11 3 3 3 15 58 35
2014 AR-05 4 42 46 8 0 0 0 8 46 26
2014 AR-06 21 38 33 8 0 0 0 8 58 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 4 15 31 34 13 2 1 49 19 137
2020 AR-03 8 8 25 42 0 17 0 50 20 12
2020 AR-04 4 11 25 43 18 0 0 61 14 28
2020 AR-05 2 16 39 36 7 0 0 43 18 44
2020 AR-06 3 22 34 25 13 3 0 39 26 32
2019 AR 18 17 35 20 6 3 1 27 37 109
2019 AR-03 21 7 29 29 7 7 0 38 31 14
2019 AR-04 15 19 38 15 4 8 0 21 38 26
2019 AR-05 14 23 36 18 7 0 2 26 37 44
2019 AR-06 25 13 44 19 0 0 0 19 38 16
2018 AR 15 19 26 23 11 4 1 36 36 99
2018 AR-03 14 14 29 29 7 7 0 38 31 14
2018 AR-04 6 6 25 38 19 6 0 60 13 16
2018 AR-05 22 14 19 30 11 5 0 43 37 37
2018 AR-06 20 40 33 7 0 0 0 7 60 15
2017 AR 17 21 32 17 6 2 4 25 41 99
2017 AR-03 10 10 50 30 0 0 0 30 20 10
2017 AR-04 12 24 16 28 12 4 4 43 39 25
2017 AR-05 17 22 33 11 8 3 5 21 42 36
2017 AR-06 22 22 39 17 0 0 0 17 45 18
2014 AR 17 24 31 24 4 0 0 28 41 100
2014 AR-04 17 23 29 26 6 0 0 31 40 35
2014 AR-05 8 35 31 23 4 0 0 27 42 26
2014 AR-06 21 25 33 21 0 0 0 21 46 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 21 32 29 12 4 0 2 16 54 139
2020 AR-03 33 42 17 8 0 0 0 8 75 12
2020 AR-04 17 28 48 3 3 0 0 7 45 29
2020 AR-05 20 36 24 18 2 0 0 20 56 45
2020 AR-06 19 38 31 9 0 0 3 10 58 32
2019 AR 25 30 35 10 0 0 0 10 55 110
2019 AR-03 21 29 36 14 0 0 0 14 50 14
2019 AR-04 42 23 35 0 0 0 0 0 65 26
2019 AR-05 20 30 32 18 0 0 0 18 50 44
2019 AR-06 18 41 35 6 0 0 0 6 59 17
2018 AR 33 30 22 8 4 2 1 13 64 98
2018 AR-03 50 21 21 7 0 0 0 7 71 14
2018 AR-04 31 44 6 6 6 6 0 13 80 16
2018 AR-05 24 32 30 5 5 3 0 11 58 37
2018 AR-06 43 29 21 7 0 0 0 7 71 14
2017 AR 30 32 26 8 1 0 4 9 64 101
2017 AR-03 40 30 30 0 0 0 0 0 70 10
2017 AR-04 38 27 31 4 0 0 0 4 65 26
2017 AR-05 24 38 19 14 3 0 3 17 64 37
2017 AR-06 22 45 22 6 0 0 6 6 70 18
2014 AR 51 25 15 6 3 0 0 9 76 100
2014 AR-04 49 23 20 6 3 0 0 9 71 35
2014 AR-05 46 34 8 8 4 0 0 12 81 26
2014 AR-06 63 21 13 4 0 0 0 4 83 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 9 28 33 23 6 0 1 29 38 137
2020 AR-03 17 33 33 17 0 0 0 17 50 12
2020 AR-04 3 21 41 24 10 0 0 34 24 29
2020 AR-05 7 30 40 21 2 0 0 23 37 43
2020 AR-06 16 41 22 22 0 0 0 22 56 32
2019 AR 11 26 39 19 4 0 1 23 38 110
2019 AR-03 7 7 50 29 7 0 0 36 14 14
2019 AR-04 12 31 50 8 0 0 0 8 42 26
2019 AR-05 9 32 27 23 7 0 2 30 42 44
2019 AR-06 12 35 41 12 0 0 0 12 47 17
2018 AR 19 22 38 18 2 1 1 20 41 97
2018 AR-03 21 7 43 29 0 0 0 29 29 14
2018 AR-04 25 19 38 6 6 6 0 13 47 16
2018 AR-05 20 23 34 23 0 0 0 23 43 35
2018 AR-06 20 40 27 13 0 0 0 13 60 15
2017 AR 13 24 37 17 7 0 2 24 38 100
2017 AR-03 30 10 20 20 20 0 0 40 40 10
2017 AR-04 8 23 54 15 0 0 0 15 31 26
2017 AR-05 17 25 28 22 5 0 3 28 43 36
2017 AR-06 0 33 50 11 6 0 0 17 33 18
2014 AR 15 28 41 11 4 0 0 15 43 99
2014 AR-04 23 26 37 9 6 0 0 14 49 35
2014 AR-05 8 24 60 8 0 0 0 8 32 25
2014 AR-06 8 42 38 13 0 0 0 13 50 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 19 22 31 20 7 0 1 27 41 137
2020 AR-03 9 27 27 27 9 0 0 36 36 11
2020 AR-04 7 17 38 24 14 0 0 38 24 29
2020 AR-05 25 16 45 14 0 0 0 14 41 44
2020 AR-06 31 28 19 16 0 0 6 17 63 32
2019 AR 20 25 28 19 6 1 1 25 46 109
2019 AR-03 7 14 21 43 14 0 0 57 21 14
2019 AR-04 19 38 27 12 0 4 0 12 60 26
2019 AR-05 21 21 30 21 5 0 2 26 43 43
2019 AR-06 29 24 41 6 0 0 0 6 53 17
2018 AR 23 29 24 12 5 4 2 18 56 99
2018 AR-03 21 7 36 14 14 7 0 31 31 14
2018 AR-04 19 19 31 13 6 13 0 21 43 16
2018 AR-05 30 30 30 8 3 0 0 11 59 37
2018 AR-06 13 60 13 7 0 7 0 7 79 15
2017 AR 25 27 30 10 3 2 4 14 55 101
2017 AR-03 20 30 20 20 0 10 0 22 56 10
2017 AR-04 31 19 31 15 0 4 0 16 52 26
2017 AR-05 33 22 30 5 5 0 5 11 57 37
2017 AR-06 6 39 45 11 0 0 0 11 44 18
2014 AR 31 33 29 5 2 0 0 7 64 100
2014 AR-04 40 26 26 6 3 0 0 9 66 35
2014 AR-05 19 35 42 4 0 0 0 4 54 26
2014 AR-06 29 46 17 8 0 0 0 8 75 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 5 15 32 33 11 1 2 45 21 137
2020 AR-03 17 8 0 50 17 0 8 73 27 12
2020 AR-04 3 7 38 38 14 0 0 52 10 29
2020 AR-05 0 9 42 35 9 5 0 46 10 43
2020 AR-06 9 34 28 22 3 0 3 26 45 32
2019 AR 17 23 23 26 7 3 1 35 41 108
2019 AR-03 21 7 21 29 14 7 0 46 31 14
2019 AR-04 15 35 15 23 4 8 0 29 54 26
2019 AR-05 14 27 30 18 9 0 2 28 42 44
2019 AR-06 25 13 25 38 0 0 0 38 38 16
2018 AR 13 24 26 20 9 4 3 32 41 98
2018 AR-03 7 29 14 14 21 14 0 42 42 14
2018 AR-04 7 13 33 27 13 7 0 43 21 15
2018 AR-05 16 24 16 27 11 3 3 40 43 37
2018 AR-06 13 47 40 0 0 0 0 0 60 15
2017 AR 12 17 37 16 10 4 5 28 32 101
2017 AR-03 10 20 20 20 20 10 0 44 33 10
2017 AR-04 12 12 42 19 0 12 4 22 27 26
2017 AR-05 14 14 38 14 16 0 5 31 29 37
2017 AR-06 6 22 45 22 6 0 0 27 28 18
2014 AR 19 16 32 23 9 0 1 32 35 100
2014 AR-04 17 11 37 23 9 0 3 32 29 35
2014 AR-05 23 12 38 19 8 0 0 27 35 26
2014 AR-06 17 29 21 21 13 0 0 33 46 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 21 32 25 15 6 0 1 21 54 138
2020 AR-03 25 42 17 17 0 0 0 17 67 12
2020 AR-04 10 48 21 14 7 0 0 21 59 29
2020 AR-05 24 29 31 13 2 0 0 16 53 45
2020 AR-06 22 25 31 16 6 0 0 22 47 32
2019 AR 26 33 27 12 2 1 0 14 59 109
2019 AR-03 7 36 36 14 0 7 0 15 46 14
2019 AR-04 32 36 28 4 0 0 0 4 68 25
2019 AR-05 25 34 23 16 2 0 0 18 59 44
2019 AR-06 24 35 35 6 0 0 0 6 59 17
2018 AR 31 33 27 3 3 1 1 6 66 99
2018 AR-03 36 29 21 7 7 0 0 14 64 14
2018 AR-04 19 44 25 6 0 6 0 7 67 16
2018 AR-05 32 32 27 3 5 0 0 8 65 37
2018 AR-06 40 33 27 0 0 0 0 0 73 15
2017 AR 27 34 27 6 1 1 4 7 64 100
2017 AR-03 40 20 30 10 0 0 0 10 60 10
2017 AR-04 36 36 28 0 0 0 0 0 72 25
2017 AR-05 22 27 35 5 3 3 5 9 53 37
2017 AR-06 17 50 17 11 0 0 6 12 70 18
2014 AR 40 33 22 3 2 0 0 5 73 100
2014 AR-04 31 37 26 3 3 0 0 6 69 35
2014 AR-05 42 31 23 4 0 0 0 4 73 26
2014 AR-06 42 38 17 4 0 0 0 4 79 24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 6 25 38 25 7 0 0 31 30 138
2020 AR-03 0 17 33 33 17 0 0 50 17 12
2020 AR-04 0 17 52 28 3 0 0 31 17 29
2020 AR-05 11 32 34 18 5 0 0 23 43 44
2020 AR-06 6 22 41 25 6 0 0 31 28 32
2019 AR 21 28 33 13 4 0 1 17 50 109
2019 AR-03 7 43 29 14 7 0 0 21 50 14
2019 AR-04 28 16 44 4 8 0 0 12 44 25
2019 AR-05 18 30 32 16 2 0 2 19 49 44
2019 AR-06 24 35 35 6 0 0 0 6 59 17
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 25 35 20 6 7 4 3 65 14 139
2020 AR-03 17 50 17 0 8 8 0 73 9 12
2020 AR-04 21 48 24 0 0 3 3 74 0 29
2020 AR-05 20 31 27 4 11 4 2 55 17 45
2020 AR-06 25 31 13 13 13 3 3 60 27 32
2019 AR 21 32 19 8 8 11 1 60 19 110
2019 AR-03 21 36 7 14 0 21 0 73 18 14
2019 AR-04 23 35 15 4 8 15 0 68 14 26
2019 AR-05 23 27 20 9 9 9 2 56 21 44
2019 AR-06 18 29 35 0 12 6 0 50 13 17
2018 AR 14 35 15 18 9 7 1 53 30 98
2018 AR-03 14 29 14 29 0 14 0 50 33 14
2018 AR-04 19 31 25 6 0 19 0 62 8 16
2018 AR-05 8 39 14 17 19 3 0 49 37 36
2018 AR-06 27 40 13 13 0 7 0 71 14 15
2017 AR 21 30 21 9 9 10 1 57 20 101
2017 AR-03 40 20 20 0 0 10 10 75 0 10
2017 AR-04 23 23 19 12 4 19 0 57 19 26
2017 AR-05 14 35 27 5 14 5 0 51 20 37
2017 AR-06 22 44 11 6 11 6 0 70 18 18
2014 AR 19 38 20 11 9 0 2 59 21 99
2014 AR-04 18 21 24 15 18 0 6 41 34 34
2014 AR-05 12 46 23 12 8 0 0 58 19 26
2014 AR-06 21 63 8 4 4 0 0 83 8 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 41 36 6 8 8 1 0 78 16 139
2020 AR-03 33 58 0 0 8 0 0 92 8 12
2020 AR-04 48 31 7 10 3 0 0 79 14 29
2020 AR-05 36 42 2 7 9 4 0 81 16 45
2020 AR-06 34 34 9 9 13 0 0 69 22 32
2019 AR 42 28 12 8 6 2 1 73 15 109
2019 AR-03 57 14 14 14 0 0 0 71 14 14
2019 AR-04 50 27 12 0 8 4 0 80 8 26
2019 AR-05 36 36 5 11 9 2 0 74 21 44
2019 AR-06 38 19 19 13 6 0 6 60 20 16
2018 AR 33 33 11 12 9 1 0 67 21 99
2018 AR-03 36 21 29 14 0 0 0 57 14 14
2018 AR-04 56 31 0 6 0 6 0 93 7 16
2018 AR-05 28 42 3 11 17 0 0 69 28 36
2018 AR-06 31 38 19 0 13 0 0 69 13 16
2017 AR 29 40 16 8 4 2 1 71 12 100
2017 AR-03 40 50 10 0 0 0 0 90 0 10
2017 AR-04 31 35 19 8 0 8 0 71 8 26
2017 AR-05 25 45 8 14 8 0 0 69 22 36
2017 AR-06 28 33 27 6 6 0 0 61 11 18
2014 AR 30 41 13 7 6 3 0 73 13 100
2014 AR-04 23 37 14 11 9 6 0 64 21 35
2014 AR-05 19 61 8 8 0 4 0 84 8 26
2014 AR-06 38 38 17 0 8 0 0 75 8 24

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 48 35 8 4 5 0 0 83 9 138
2020 AR-03 42 42 8 0 8 0 0 83 8 12
2020 AR-04 57 29 11 4 0 0 0 86 4 28
2020 AR-05 44 31 11 4 9 0 0 76 13 45
2020 AR-06 34 50 3 6 6 0 0 84 13 32
2019 AR 51 30 5 12 2 0 0 82 14 109
2019 AR-03 54 23 8 15 0 0 0 77 15 13
2019 AR-04 73 12 4 12 0 0 0 85 12 26
2019 AR-05 48 34 2 11 5 0 0 82 16 44
2019 AR-06 35 53 6 6 0 0 0 88 6 17
2018 AR 36 47 8 4 3 1 0 85 7 99
2018 AR-03 36 50 14 0 0 0 0 86 0 14
2018 AR-04 50 38 6 0 0 6 0 93 0 16
2018 AR-05 33 47 3 8 8 0 0 81 17 36
2018 AR-06 25 56 19 0 0 0 0 81 0 16
2017 AR 43 42 6 7 2 0 0 85 9 100
2017 AR-03 70 30 0 0 0 0 0 100 0 10
2017 AR-04 38 50 8 4 0 0 0 88 4 26
2017 AR-05 44 36 8 11 0 0 0 80 11 36
2017 AR-06 39 33 6 11 11 0 0 72 22 18
2014 AR 37 44 10 6 3 0 0 81 9 99
2014 AR-04 29 44 9 12 6 0 0 74 18 34
2014 AR-05 50 35 8 8 0 0 0 85 8 26
2014 AR-06 33 63 0 0 4 0 0 96 4 24

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 42 39 11 4 3 1 0 82 7 137
2020 AR-03 33 42 17 8 0 0 0 75 8 12
2020 AR-04 45 34 14 7 0 0 0 79 7 29
2020 AR-05 42 37 12 2 5 2 0 81 7 43
2020 AR-06 44 44 6 3 3 0 0 88 6 32
2019 AR 43 27 14 11 5 1 0 71 16 110
2019 AR-03 36 21 21 14 7 0 0 57 21 14
2019 AR-04 54 19 12 12 4 0 0 73 15 26
2019 AR-05 41 30 11 9 7 2 0 72 16 44
2019 AR-06 47 24 18 12 0 0 0 71 12 17
2018 AR 30 39 17 8 3 2 0 71 11 99
2018 AR-03 29 50 14 7 0 0 0 79 7 14
2018 AR-04 31 31 19 6 0 13 0 71 7 16
2018 AR-05 22 50 14 11 3 0 0 72 14 36
2018 AR-06 44 31 13 6 6 0 0 75 13 16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 43 29 14 4 2 4 3 78 6 139
2020 AR-03 42 33 8 8 8 0 0 75 17 12
2020 AR-04 55 17 14 7 0 7 0 78 7 29
2020 AR-05 49 22 16 0 4 7 2 78 5 45
2020 AR-06 25 47 16 6 0 0 6 77 7 32
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 46 31 12 3 5 1 2 79 8 139
2020 AR-03 50 42 0 0 0 8 0 100 0 12
2020 AR-04 34 41 17 3 3 0 0 76 7 29
2020 AR-05 44 24 16 4 7 0 4 72 12 45
2020 AR-06 50 28 9 3 9 0 0 78 13 32
2019 AR 42 27 20 5 1 5 1 73 6 110
2019 AR-03 36 29 21 0 0 14 0 75 0 14
2019 AR-04 35 27 27 4 0 8 0 67 4 26
2019 AR-05 48 18 18 9 2 2 2 69 12 44
2019 AR-06 35 47 18 0 0 0 0 82 0 17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 42 29 16 5 6 1 1 72 12 139
2020 AR-03 42 42 17 0 0 0 0 83 0 12
2020 AR-04 41 38 10 10 0 0 0 79 10 29
2020 AR-05 44 20 20 2 11 2 0 66 14 45
2020 AR-06 38 28 16 9 9 0 0 66 19 32
2019 AR 29 32 15 14 7 2 1 63 21 110
2019 AR-03 21 36 21 7 7 7 0 62 15 14
2019 AR-04 23 35 23 15 4 0 0 58 19 26
2019 AR-05 34 23 11 16 11 2 2 60 29 44
2019 AR-06 29 41 12 12 6 0 0 71 18 17
2018 AR 24 32 14 14 13 1 1 58 28 99
2018 AR-03 29 36 7 21 7 0 0 64 29 14
2018 AR-04 27 40 20 0 7 7 0 71 7 15
2018 AR-05 22 27 16 19 16 0 0 49 35 37
2018 AR-06 25 50 13 6 6 0 0 75 13 16
2017 AR 29 37 8 14 10 2 1 67 25 101
2017 AR-03 70 10 0 20 0 0 0 80 20 10
2017 AR-04 19 35 15 15 8 4 4 58 25 26
2017 AR-05 30 35 8 14 11 3 0 67 25 37
2017 AR-06 17 44 6 17 17 0 0 61 33 18
2014 AR 26 39 15 14 4 2 0 66 18 100
2014 AR-04 17 34 17 23 3 6 0 55 27 35
2014 AR-05 27 46 15 8 4 0 0 73 12 26
2014 AR-06 29 46 13 8 4 0 0 75 13 24

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 45 25 14 3 9 3 2 73 12 139
2020 AR-03 67 17 8 0 8 0 0 83 8 12
2020 AR-04 34 38 21 3 3 0 0 72 7 29
2020 AR-05 42 20 16 2 11 4 4 68 15 45
2020 AR-06 44 25 13 3 13 3 0 71 16 32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 47 28 14 7 4 0 0 75 11 139
2020 AR-03 67 17 8 0 8 0 0 83 8 12
2020 AR-04 48 31 14 7 0 0 0 79 7 29
2020 AR-05 44 31 11 9 4 0 0 76 13 45
2020 AR-06 41 28 16 13 3 0 0 69 16 32
2019 AR 30 35 16 10 7 1 1 66 18 109
2019 AR-03 21 43 7 7 21 0 0 64 29 14
2019 AR-04 31 31 19 15 4 0 0 62 19 26
2019 AR-05 34 34 11 7 9 2 2 71 17 44
2019 AR-06 35 41 18 6 0 0 0 76 6 17
2018 AR 29 22 20 19 8 1 0 52 28 99
2018 AR-03 29 21 14 21 14 0 0 50 36 14
2018 AR-04 33 27 20 13 0 7 0 64 14 15
2018 AR-05 24 19 22 22 14 0 0 43 35 37
2018 AR-06 38 38 19 6 0 0 0 75 6 16
2017 AR 35 37 9 11 7 2 0 73 18 101
2017 AR-03 70 10 10 10 0 0 0 80 10 10
2017 AR-04 27 42 8 15 4 4 0 72 20 26
2017 AR-05 30 38 11 11 8 3 0 69 20 37
2017 AR-06 28 39 11 11 11 0 0 67 22 18
2014 AR 33 40 10 9 7 1 0 74 16 100
2014 AR-04 11 49 17 11 9 3 0 62 21 35
2014 AR-05 46 27 8 12 8 0 0 73 19 26
2014 AR-06 42 46 4 8 0 0 0 88 8 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 45 55 139
2020 AR-03 58 42 12
2020 AR-04 38 62 29
2020 AR-05 58 42 45
2020 AR-06 34 66 32

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 54 18 9 2 0 8 8 86 3 138
2020 AR-03 58 17 8 0 0 17 0 90 0 12
2020 AR-04 57 14 21 0 0 4 4 77 0 28
2020 AR-05 60 20 4 2 0 4 9 92 3 45
2020 AR-06 34 22 9 6 0 13 16 78 9 32

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 53 26 10 5 6 0 0 78 12 139
2020 AR-03 67 17 8 8 0 0 0 83 8 12
2020 AR-04 45 34 10 3 7 0 0 79 10 29
2020 AR-05 51 29 9 7 4 0 0 80 11 45
2020 AR-06 47 19 13 6 16 0 0 66 22 32
2019 AR 35 31 17 8 8 0 0 66 16 110
2019 AR-03 29 50 7 7 7 0 0 79 14 14
2019 AR-04 27 42 23 8 0 0 0 69 8 26
2019 AR-05 39 20 16 9 16 0 0 59 25 44
2019 AR-06 53 18 18 6 6 0 0 71 12 17
2018 AR 28 24 18 15 11 1 2 54 27 99
2018 AR-03 36 14 29 14 7 0 0 50 21 14
2018 AR-04 33 33 20 0 7 7 0 71 7 15
2018 AR-05 24 24 16 19 16 0 0 49 35 37
2018 AR-06 38 31 13 13 6 0 0 69 19 16
2017 AR 42 32 6 12 8 0 0 74 20 100
2017 AR-03 80 0 0 20 0 0 0 80 20 10
2017 AR-04 38 35 4 23 0 0 0 73 23 26
2017 AR-05 33 36 11 8 11 0 0 69 20 36
2017 AR-06 39 33 6 6 17 0 0 72 22 18
2014 AR 30 34 21 7 7 1 0 65 14 100
2014 AR-04 14 34 26 14 9 3 0 50 24 35
2014 AR-05 34 31 23 0 12 0 0 65 12 26
2014 AR-06 46 33 8 8 4 0 0 79 13 24
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 33 32 19 4 4 9 0 72 8 139
2020 AR-03 67 17 8 0 8 0 0 83 8 12
2020 AR-04 34 34 14 7 0 10 0 77 8 29
2020 AR-05 31 38 18 2 2 9 0 76 5 45
2020 AR-06 16 38 28 3 6 9 0 59 10 32
2019 AR 30 29 19 12 4 6 0 63 17 110
2019 AR-03 29 36 21 7 0 7 0 69 8 14
2019 AR-04 35 23 19 8 4 12 0 65 13 26
2019 AR-05 30 32 16 14 5 5 0 64 19 44
2019 AR-06 24 29 24 18 0 6 0 56 19 17
2018 AR 16 28 29 12 8 6 0 47 22 99
2018 AR-03 21 50 14 7 0 7 0 77 8 14
2018 AR-04 25 25 19 13 0 19 0 62 15 16
2018 AR-05 8 30 27 11 19 5 0 40 31 37
2018 AR-06 19 19 44 13 6 0 0 38 19 16
2017 AR 23 37 17 10 7 7 0 64 18 101
2017 AR-03 50 20 20 0 10 0 0 70 10 10
2017 AR-04 23 35 19 19 0 4 0 60 20 26
2017 AR-05 14 40 16 5 8 16 0 64 16 37
2017 AR-06 28 39 17 11 6 0 0 67 17 18
2014 AR 22 36 18 9 5 10 0 64 15 100
2014 AR-04 11 37 26 11 6 9 0 53 19 35
2014 AR-05 15 46 15 8 4 12 0 70 13 26
2014 AR-06 38 29 17 8 0 8 0 73 9 24

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 26 20 16 7 1 0 57 23 138
2020 AR-03 50 25 8 17 0 0 0 75 17 12
2020 AR-04 29 29 25 14 4 0 0 57 18 28
2020 AR-05 31 22 27 13 4 2 0 55 18 45
2020 AR-06 16 31 16 25 13 0 0 47 38 32
2019 AR 21 26 18 22 12 1 0 48 34 110
2019 AR-03 21 29 14 29 7 0 0 50 36 14
2019 AR-04 23 27 23 8 19 0 0 50 27 26
2019 AR-05 25 23 14 25 14 0 0 48 39 44
2019 AR-06 6 24 29 35 0 6 0 31 38 17
2018 AR 13 22 28 18 13 5 0 37 33 99
2018 AR-03 7 50 14 14 7 7 0 62 23 14
2018 AR-04 25 25 19 6 13 13 0 57 21 16
2018 AR-05 11 11 32 22 19 5 0 23 43 37
2018 AR-06 13 19 31 31 6 0 0 31 38 16
2017 AR 15 34 19 12 16 4 0 51 29 100
2017 AR-03 30 40 10 10 10 0 0 70 20 10
2017 AR-04 19 39 23 8 12 0 0 58 19 26
2017 AR-05 8 27 20 17 17 11 0 40 38 36
2017 AR-06 17 27 22 17 17 0 0 44 33 18
2014 AR 15 30 28 15 8 4 0 47 24 100
2014 AR-04 6 23 40 17 14 0 0 29 31 35
2014 AR-05 15 31 27 19 4 4 0 48 24 26
2014 AR-06 25 33 25 8 0 8 0 64 9 24

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 20 31 18 19 8 3 1 53 28 137
2020 AR-03 42 25 17 17 0 0 0 67 17 12
2020 AR-04 24 28 28 14 7 0 0 52 21 29
2020 AR-05 18 32 20 16 7 7 0 54 24 44
2020 AR-06 6 34 16 28 16 0 0 41 44 32
2019 AR 16 25 19 19 14 7 0 44 35 110
2019 AR-03 7 36 14 21 21 0 0 43 43 14
2019 AR-04 23 19 19 15 15 8 0 46 33 26
2019 AR-05 18 23 18 18 14 9 0 45 35 44
2019 AR-06 12 12 24 29 12 12 0 27 47 17
2018 AR 11 12 36 18 12 10 0 26 34 99
2018 AR-03 7 21 21 14 14 21 0 36 36 14
2018 AR-04 25 6 38 6 0 25 0 42 8 16
2018 AR-05 8 8 38 19 22 5 0 17 43 37
2018 AR-06 13 19 31 31 6 0 0 31 38 16
2017 AR 11 26 19 19 16 10 0 41 39 101
2017 AR-03 30 0 30 10 20 10 0 33 33 10
2017 AR-04 15 23 23 15 15 8 0 41 33 26
2017 AR-05 8 22 14 27 11 19 0 37 47 37
2017 AR-06 0 50 11 22 17 0 0 50 39 18
2014 AR 10 25 25 25 9 6 0 37 36 100
2014 AR-04 6 17 34 26 14 3 0 24 41 35
2014 AR-05 8 34 23 27 4 4 0 44 32 26
2014 AR-06 21 21 21 29 4 4 0 43 35 24

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 24 35 23 12 5 1 0 60 17 139
2020 AR-03 42 25 17 8 8 0 0 67 17 12
2020 AR-04 28 28 34 7 3 0 0 55 10 29
2020 AR-05 22 44 20 9 2 2 0 68 11 45
2020 AR-06 13 38 19 25 6 0 0 50 31 32
2019 AR 14 27 19 22 14 5 0 43 37 110
2019 AR-03 0 36 14 21 29 0 0 36 50 14
2019 AR-04 15 31 15 19 12 8 0 50 33 26
2019 AR-05 16 30 16 16 16 7 0 49 34 44
2019 AR-06 12 12 24 47 6 0 0 24 53 17
2018 AR 10 27 27 20 10 5 0 39 32 99
2018 AR-03 21 14 29 7 14 14 0 42 25 14
2018 AR-04 19 25 25 19 6 6 0 47 27 16
2018 AR-05 5 35 30 16 14 0 0 41 30 37
2018 AR-06 13 19 25 38 6 0 0 31 44 16
2017 AR 12 38 19 10 14 8 0 54 26 101
2017 AR-03 30 30 20 10 10 0 0 60 20 10
2017 AR-04 7 39 23 8 12 12 0 52 22 26
2017 AR-05 16 30 22 8 11 14 0 53 22 37
2017 AR-06 6 56 5 17 17 0 0 61 33 18
2014 AR 9 34 21 18 15 2 0 44 34 99
2014 AR-04 3 24 32 12 29 0 0 26 41 34
2014 AR-05 12 50 19 15 4 0 0 61 19 26
2014 AR-06 13 38 13 25 8 4 0 52 35 24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 34 29 12 9 6 6 5 70 16 139
2020 AR-03 67 17 8 8 0 0 0 83 8 12
2020 AR-04 41 31 3 3 7 14 0 84 12 29
2020 AR-05 27 36 11 4 7 9 7 74 13 45
2020 AR-06 34 28 9 19 3 0 6 67 23 32
2019 AR 44 25 6 7 4 10 4 80 13 110
2019 AR-03 86 14 0 0 0 0 0 100 0 14
2019 AR-04 58 12 8 8 4 12 0 78 13 26
2019 AR-05 32 34 2 9 2 14 7 83 14 44
2019 AR-06 35 29 18 0 6 6 6 73 7 17
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 49 18 13 2 0 1 66 15 138
2020 AR-03 8 67 17 8 0 0 0 75 8 12
2020 AR-04 17 52 24 7 0 0 0 69 7 29
2020 AR-05 18 51 13 16 2 0 0 69 18 45
2020 AR-06 9 50 13 25 3 0 0 59 28 32
2019 AR 17 38 19 17 6 2 0 56 24 110
2019 AR-03 21 43 14 7 0 14 0 75 8 14
2019 AR-04 15 38 19 15 12 0 0 54 27 26
2019 AR-05 18 32 20 25 5 0 0 50 30 44
2019 AR-06 12 47 24 12 6 0 0 59 18 17
2018 AR 20 35 18 16 9 2 0 56 26 97
2018 AR-03 7 36 29 7 14 7 0 46 23 14
2018 AR-04 27 40 20 7 0 7 0 71 7 15
2018 AR-05 20 43 9 11 17 0 0 63 29 35
2018 AR-06 25 31 13 31 0 0 0 56 31 16
2017 AR 19 43 16 12 10 0 1 62 22 101
2017 AR-03 30 30 20 10 10 0 0 60 20 10
2017 AR-04 19 42 23 12 0 0 4 64 12 26
2017 AR-05 16 46 16 11 11 0 0 62 22 37
2017 AR-06 17 50 11 11 11 0 0 67 22 18
2014 AR 13 47 22 12 6 0 0 60 18 100
2014 AR-04 3 46 23 14 14 0 0 49 29 35
2014 AR-05 27 42 27 4 0 0 0 69 4 26
2014 AR-06 17 58 13 8 4 0 0 75 13 24

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 33 22 15 8 4 0 53 24 138
2020 AR-03 17 33 33 8 8 0 0 50 17 12
2020 AR-04 24 41 21 7 3 3 0 68 11 29
2020 AR-05 9 40 27 18 4 2 0 50 23 45
2020 AR-06 13 25 16 28 16 3 0 39 45 32
2019 AR 11 32 17 25 12 3 0 44 38 110
2019 AR-03 14 29 7 29 14 7 0 46 46 14
2019 AR-04 12 38 19 12 15 4 0 52 28 26
2019 AR-05 14 30 20 25 9 2 0 44 35 44
2019 AR-06 6 24 12 47 12 0 0 29 59 17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 24 42 15 8 6 4 2 69 15 139
2020 AR-03 8 58 25 0 8 0 0 67 8 12
2020 AR-04 21 45 17 10 0 7 0 70 11 29
2020 AR-05 22 40 16 9 9 2 2 65 19 45
2020 AR-06 16 47 16 9 6 3 3 67 17 32
2019 AR 18 42 13 13 10 4 1 63 24 110
2019 AR-03 0 36 21 21 7 14 0 42 33 14
2019 AR-04 23 42 8 8 15 4 0 68 24 26
2019 AR-05 25 30 16 16 11 0 2 56 28 44
2019 AR-06 12 76 6 6 0 0 0 88 6 17
2018 AR 22 39 16 14 8 0 0 61 22 98
2018 AR-03 14 43 21 7 14 0 0 57 21 14
2018 AR-04 20 40 20 13 7 0 0 60 20 15
2018 AR-05 22 44 14 14 6 0 0 67 19 36
2018 AR-06 31 44 13 6 6 0 0 75 13 16
2017 AR 24 35 18 14 6 3 0 61 21 100
2017 AR-03 20 30 30 10 10 0 0 50 20 10
2017 AR-04 16 40 24 12 4 4 0 58 17 25
2017 AR-05 24 30 21 19 3 3 0 56 22 37
2017 AR-06 33 50 0 11 6 0 0 83 17 18
2014 AR 36 42 13 5 2 1 1 80 7 100
2014 AR-04 23 46 17 6 6 3 0 71 12 35
2014 AR-05 42 42 8 8 0 0 0 85 8 26
2014 AR-06 50 38 13 0 0 0 0 88 0 24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 40 22 7 3 2 1 67 10 139
2020 AR-03 8 67 17 0 8 0 0 75 8 12
2020 AR-04 31 38 24 3 0 3 0 71 4 29
2020 AR-05 22 44 20 9 4 0 0 67 13 45
2020 AR-06 19 38 22 13 3 3 3 60 17 32
2019 AR 28 32 22 13 4 2 0 61 17 110
2019 AR-03 29 29 14 14 0 14 0 67 17 14
2019 AR-04 27 27 27 15 4 0 0 54 19 26
2019 AR-05 30 34 20 11 5 0 0 64 16 44
2019 AR-06 24 35 29 6 6 0 0 59 12 17
2018 AR 26 38 15 11 6 2 1 66 18 97
2018 AR-03 21 43 7 14 7 0 7 69 23 14
2018 AR-04 27 47 20 7 0 0 0 73 7 15
2018 AR-05 29 31 11 14 11 3 0 62 26 35
2018 AR-06 25 50 25 0 0 0 0 75 0 16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 25 17 12 12 14 4 52 28 139
2020 AR-03 8 58 25 0 8 0 0 67 8 12
2020 AR-04 24 17 21 10 7 17 3 52 22 29
2020 AR-05 13 24 18 13 13 13 4 46 32 45
2020 AR-06 9 31 9 9 19 19 3 52 36 32
2019 AR 12 28 19 11 14 14 3 48 29 110
2019 AR-03 21 14 29 7 14 14 0 42 25 14
2019 AR-04 12 27 23 8 12 15 4 48 24 26
2019 AR-05 9 34 9 14 18 14 2 51 38 44
2019 AR-06 6 29 29 12 6 12 6 43 21 17
2018 AR 8 31 13 13 17 17 0 47 37 98
2018 AR-03 7 21 14 21 29 7 0 31 54 14
2018 AR-04 13 40 0 27 0 20 0 67 33 15
2018 AR-05 6 22 22 11 22 17 0 33 40 36
2018 AR-06 13 38 13 6 13 19 0 62 23 16
2017 AR 12 22 17 13 19 16 1 41 39 100
2017 AR-03 20 0 30 10 20 20 0 25 38 10
2017 AR-04 11 23 19 15 12 19 0 43 33 26
2017 AR-05 14 22 16 11 19 19 0 43 37 37
2017 AR-06 6 41 6 18 24 6 0 50 44 17
2014 AR 11 29 20 14 16 9 1 44 33 100
2014 AR-04 6 23 17 20 26 9 0 31 50 35
2014 AR-05 8 23 27 12 19 12 0 35 35 26
2014 AR-06 17 42 25 4 0 8 4 67 5 24

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 36 24 12 7 3 0 56 19 138
2020 AR-03 25 42 17 8 8 0 0 67 17 12
2020 AR-04 24 38 28 10 0 0 0 62 10 29
2020 AR-05 11 41 20 16 7 5 0 55 24 44
2020 AR-06 13 28 34 9 13 3 0 42 23 32
2019 AR 25 24 17 23 12 0 0 48 35 110
2019 AR-03 29 14 29 14 14 0 0 43 29 14
2019 AR-04 31 27 8 19 15 0 0 58 35 26
2019 AR-05 20 27 16 27 9 0 0 48 36 44
2019 AR-06 18 12 24 35 12 0 0 29 47 17
2018 AR 15 37 16 16 12 2 1 54 29 98
2018 AR-03 14 29 29 14 14 0 0 43 29 14
2018 AR-04 27 33 13 13 0 7 7 69 15 15
2018 AR-05 11 42 11 14 19 3 0 54 34 36
2018 AR-06 6 38 25 31 0 0 0 44 31 16
2017 AR 18 40 11 16 15 1 0 58 31 101
2017 AR-03 50 30 0 0 20 0 0 80 20 10
2017 AR-04 19 39 15 12 12 4 0 60 24 26
2017 AR-05 11 35 11 27 16 0 0 46 43 37
2017 AR-06 11 56 6 17 11 0 0 67 27 18
2014 AR 7 16 15 33 28 1 0 23 62 100
2014 AR-04 0 20 11 26 43 0 0 20 69 35
2014 AR-05 12 19 11 31 27 0 0 31 58 26
2014 AR-06 8 8 21 50 13 0 0 17 63 24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 21 32 19 15 12 1 1 54 27 139
2020 AR-03 33 33 25 8 0 0 0 67 8 12
2020 AR-04 21 45 10 14 7 3 0 68 21 29
2020 AR-05 13 31 22 16 16 2 0 45 32 45
2020 AR-06 16 31 28 9 16 0 0 47 25 32
2019 AR 16 29 15 23 15 1 0 46 39 110
2019 AR-03 29 21 14 29 7 0 0 50 36 14
2019 AR-04 19 27 15 19 15 4 0 48 36 26
2019 AR-05 14 27 16 25 18 0 0 41 43 44
2019 AR-06 6 47 12 18 18 0 0 53 35 17
2018 AR 18 22 19 21 19 2 1 40 40 97
2018 AR-03 43 7 7 21 21 0 0 50 43 14
2018 AR-04 21 14 21 14 14 7 7 42 33 14
2018 AR-05 8 25 14 22 28 3 0 34 51 36
2018 AR-06 13 44 19 13 13 0 0 56 25 16
2017 AR 14 32 10 18 23 3 1 47 42 101
2017 AR-03 60 10 10 10 10 0 0 70 20 10
2017 AR-04 7 42 8 15 23 4 0 52 40 26
2017 AR-05 11 22 11 22 30 5 0 34 55 37
2017 AR-06 6 45 11 22 17 0 0 50 39 18
2014 AR 12 19 16 17 30 3 3 33 50 100
2014 AR-04 9 14 17 20 37 0 3 24 59 35
2014 AR-05 15 19 11 15 35 4 0 36 52 26
2014 AR-06 13 29 29 8 13 4 4 45 23 24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 40 33 16 4 4 0 4 75 8 139
2020 AR-03 50 33 17 0 0 0 0 83 0 12
2020 AR-04 52 24 17 3 0 0 3 79 4 29
2020 AR-05 33 40 13 4 7 0 2 75 11 45
2020 AR-06 34 31 13 6 9 0 6 70 17 32
2019 AR 56 25 11 6 1 0 2 82 7 109
2019 AR-03 71 14 7 0 0 0 7 92 0 14
2019 AR-04 50 38 4 8 0 0 0 88 8 26
2019 AR-05 51 26 16 7 0 0 0 77 7 43
2019 AR-06 53 18 12 6 6 0 6 75 13 17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 45 28 18 1 3 1 4 77 5 138
2020 AR-03 50 25 8 8 8 0 0 75 17 12
2020 AR-04 62 21 14 0 0 0 3 86 0 29
2020 AR-05 36 32 23 0 7 0 2 70 7 44
2020 AR-06 31 34 28 3 0 0 3 68 3 32
2019 AR 49 24 16 6 4 0 1 74 10 108
2019 AR-03 29 36 14 14 7 0 0 64 21 14
2019 AR-04 68 4 16 12 0 0 0 72 12 25
2019 AR-05 44 30 19 5 2 0 0 74 7 43
2019 AR-06 35 29 18 0 12 0 6 69 13 17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 68 12 5 3 3 4 5 88 6 139
2020 AR-03 67 17 0 0 8 8 0 91 9 12
2020 AR-04 76 7 0 0 7 7 3 92 8 29
2020 AR-05 64 13 7 7 2 4 2 83 10 45
2020 AR-06 66 13 9 3 0 0 9 86 3 32
2019 AR 67 9 7 5 5 5 3 82 10 108
2019 AR-03 77 8 8 0 0 8 0 92 0 13
2019 AR-04 69 4 8 4 8 4 4 79 13 26
2019 AR-05 63 9 9 7 7 5 0 76 15 43
2019 AR-06 53 18 6 6 0 6 12 86 7 17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 71 8 8 2 1 2 8 88 3 137
2020 AR-03 50 17 8 8 0 0 17 80 10 12
2020 AR-04 72 3 10 3 0 7 3 85 4 29
2020 AR-05 80 9 5 0 0 0 7 95 0 44
2020 AR-06 65 6 13 3 3 0 10 79 7 31
2019 AR 81 6 2 3 3 0 6 92 6 109
2019 AR-03 86 7 0 0 0 0 7 100 0 14
2019 AR-04 81 12 0 4 4 0 0 92 8 26
2019 AR-05 77 7 2 5 5 0 5 88 10 43
2019 AR-06 88 0 0 0 0 0 12 100 0 17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 43 20 12 7 3 0 61 19 138
2020 AR-03 0 67 17 8 8 0 0 67 17 12
2020 AR-04 28 28 24 10 7 3 0 57 18 29
2020 AR-05 13 40 20 20 4 2 0 55 25 45
2020 AR-06 13 45 23 3 10 6 0 62 14 31
2019 AR 15 38 20 17 6 4 0 55 25 110
2019 AR-03 21 43 0 14 21 0 0 64 36 14
2019 AR-04 8 35 27 27 4 0 0 42 31 26
2019 AR-05 16 39 14 18 7 7 0 59 27 44
2019 AR-06 18 35 35 12 0 0 0 53 12 17
2018 AR 12 29 28 19 7 4 1 43 28 98
2018 AR-03 0 50 29 21 0 0 0 50 21 14
2018 AR-04 27 20 27 13 0 7 7 54 15 15
2018 AR-05 11 19 33 17 14 6 0 32 32 36
2018 AR-06 13 38 31 13 6 0 0 50 19 16
2017 AR 14 38 13 17 15 4 0 54 33 101
2017 AR-03 30 40 10 0 20 0 0 70 20 10
2017 AR-04 7 27 27 15 15 8 0 37 33 26
2017 AR-05 11 38 8 22 16 5 0 51 40 37
2017 AR-06 11 55 11 17 6 0 0 67 22 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 39 14 10 4 2 0 70 15 138
2020 AR-03 17 50 17 17 0 0 0 67 17 12
2020 AR-04 31 38 10 14 3 3 0 71 18 29
2020 AR-05 27 40 20 7 4 2 0 68 11 45
2020 AR-06 35 29 10 13 10 3 0 67 23 31
2019 AR 30 37 15 13 5 1 0 68 18 109
2019 AR-03 36 21 21 7 14 0 0 57 21 14
2019 AR-04 31 46 8 12 4 0 0 77 15 26
2019 AR-05 28 40 12 16 2 2 0 69 19 43
2019 AR-06 29 35 18 12 6 0 0 65 18 17
2018 AR 31 46 11 6 4 1 0 79 10 99
2018 AR-03 36 50 7 0 7 0 0 86 7 14
2018 AR-04 38 44 6 6 6 0 0 81 13 16
2018 AR-05 30 41 14 11 3 3 0 72 14 37
2018 AR-06 27 53 13 7 0 0 0 80 7 15
2017 AR 32 39 17 7 4 2 0 72 11 101
2017 AR-03 30 30 30 10 0 0 0 60 10 10
2017 AR-04 46 31 12 4 4 4 0 80 8 26
2017 AR-05 24 38 22 8 5 3 0 64 14 37
2017 AR-06 22 61 11 6 0 0 0 83 6 18
2014 AR 31 43 17 3 4 1 1 76 7 100
2014 AR-04 17 40 29 3 9 3 0 59 12 35
2014 AR-05 42 38 12 4 4 0 0 81 8 26
2014 AR-06 33 50 8 4 0 0 4 87 4 24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 27 42 19 5 1 5 1 73 6 139
2020 AR-03 42 42 8 8 0 0 0 83 8 12
2020 AR-04 28 41 28 0 0 3 0 71 0 29
2020 AR-05 24 42 20 7 2 4 0 70 9 45
2020 AR-06 25 50 16 3 0 3 3 80 3 32
2019 AR 30 38 16 7 3 6 1 73 11 109
2019 AR-03 36 29 21 0 0 7 7 75 0 14
2019 AR-04 35 31 12 12 4 8 0 71 17 26
2019 AR-05 26 42 16 9 2 5 0 71 12 43
2019 AR-06 35 41 18 6 0 0 0 76 6 17
2018 AR 36 40 14 3 4 3 0 78 7 100
2018 AR-03 29 43 14 0 7 7 0 77 8 14
2018 AR-04 56 31 6 0 6 0 0 88 6 16
2018 AR-05 38 35 16 3 5 3 0 75 8 37
2018 AR-06 31 50 6 13 0 0 0 81 13 16
2017 AR 36 31 22 2 4 5 1 70 6 101
2017 AR-03 20 30 50 0 0 0 0 50 0 10
2017 AR-04 38 27 12 8 4 8 4 74 13 26
2017 AR-05 38 27 24 0 3 8 0 70 3 37
2017 AR-06 28 50 17 0 6 0 0 78 6 18
2014 AR 31 46 14 3 4 1 1 79 7 100
2014 AR-04 17 51 17 6 6 0 3 71 12 35
2014 AR-05 42 46 8 4 0 0 0 88 4 26
2014 AR-06 38 46 13 0 4 0 0 83 4 24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 32 32 19 9 2 5 1 68 11 139
2020 AR-03 33 25 33 8 0 0 0 58 8 12
2020 AR-04 34 21 31 7 0 3 3 59 7 29
2020 AR-05 38 36 11 7 2 7 0 79 10 45
2020 AR-06 25 38 19 9 6 3 0 65 16 32

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 35 38 9 8 4 4 4 78 13 138
2020 AR-03 50 25 8 0 8 0 8 82 9 12
2020 AR-04 32 36 11 11 4 4 4 73 15 28
2020 AR-05 38 36 7 7 4 4 4 80 12 45
2020 AR-06 25 50 6 9 3 6 0 80 13 32

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 47 37 8 4 4 0 0 84 8 139
2020 AR-03 67 33 0 0 0 0 0 100 0 12
2020 AR-04 62 17 14 3 3 0 0 79 7 29
2020 AR-05 49 38 7 2 4 0 0 87 7 45
2020 AR-06 25 59 3 9 3 0 0 84 13 32
2019 AR 35 42 11 8 3 1 0 78 11 109
2019 AR-03 43 43 0 7 0 7 0 92 8 14
2019 AR-04 36 32 20 8 4 0 0 68 12 25
2019 AR-05 32 43 11 11 2 0 0 75 14 44
2019 AR-06 29 59 6 0 6 0 0 88 6 17
2018 AR 36 44 8 5 7 0 0 80 12 100
2018 AR-03 43 43 7 0 7 0 0 86 7 14
2018 AR-04 50 38 0 6 6 0 0 88 13 16
2018 AR-05 32 46 11 5 5 0 0 78 11 37
2018 AR-06 25 50 6 13 6 0 0 75 19 16
2017 AR 31 46 13 5 6 0 0 76 11 101
2017 AR-03 40 30 30 0 0 0 0 70 0 10
2017 AR-04 31 58 8 4 0 0 0 88 4 26
2017 AR-05 24 46 16 8 5 0 0 70 14 37
2017 AR-06 28 50 11 6 6 0 0 78 11 18
2014 AR 36 46 10 5 3 0 0 82 8 100
2014 AR-04 20 60 11 6 3 0 0 80 9 35
2014 AR-05 42 31 15 8 4 0 0 73 12 26
2014 AR-06 42 54 4 0 0 0 0 96 0 24

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 31 38 18 7 5 1 0 70 13 137
2020 AR-03 33 50 8 8 0 0 0 83 8 12
2020 AR-04 45 34 21 0 0 0 0 79 0 29
2020 AR-05 30 34 23 7 5 2 0 65 12 44
2020 AR-06 13 50 19 9 9 0 0 63 19 32
2019 AR 26 33 21 12 8 0 0 59 20 110
2019 AR-03 43 14 21 14 7 0 0 57 21 14
2019 AR-04 31 35 15 12 8 0 0 65 19 26
2019 AR-05 20 32 27 14 7 0 0 52 20 44
2019 AR-06 18 47 18 12 6 0 0 65 18 17
2018 AR 27 34 25 7 7 0 0 61 14 100
2018 AR-03 36 36 14 7 7 0 0 71 14 14
2018 AR-04 50 19 25 6 0 0 0 69 6 16
2018 AR-05 19 38 27 8 8 0 0 57 16 37
2018 AR-06 13 56 19 6 6 0 0 69 13 16
2017 AR 20 37 19 13 11 0 0 57 24 100
2017 AR-03 30 40 10 20 0 0 0 70 20 10
2017 AR-04 20 44 20 4 12 0 0 64 16 25
2017 AR-05 13 35 27 16 8 0 0 48 24 37
2017 AR-06 17 44 11 17 11 0 0 61 28 18
2014 AR 15 38 22 15 9 1 0 54 24 100
2014 AR-04 14 31 26 20 6 3 0 47 26 35
2014 AR-05 15 42 15 8 19 0 0 58 27 26
2014 AR-06 13 46 25 13 4 0 0 58 17 24

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 41 17 9 4 0 0 70 13 138
2020 AR-03 33 42 25 0 0 0 0 75 0 12
2020 AR-04 41 31 24 3 0 0 0 72 3 29
2020 AR-05 27 38 18 13 4 0 0 64 18 45
2020 AR-06 13 53 19 9 6 0 0 66 16 32
2019 AR 24 36 20 11 8 0 0 60 19 108
2019 AR-03 31 23 23 15 8 0 0 54 23 13
2019 AR-04 28 40 16 8 8 0 0 68 16 25
2019 AR-05 18 36 23 16 7 0 0 55 23 44
2019 AR-06 18 41 29 6 6 0 0 59 12 17
2018 AR 24 37 22 11 6 0 0 61 17 100
2018 AR-03 29 36 7 21 7 0 0 64 29 14
2018 AR-04 50 19 25 6 0 0 0 69 6 16
2018 AR-05 19 41 22 11 8 0 0 59 19 37
2018 AR-06 6 56 25 6 6 0 0 63 13 16
2017 AR 21 36 20 19 5 0 0 56 24 101
2017 AR-03 30 30 20 20 0 0 0 60 20 10
2017 AR-04 23 42 15 15 4 0 0 65 19 26
2017 AR-05 14 38 27 22 0 0 0 51 22 37
2017 AR-06 17 44 11 17 11 0 0 61 28 18
2014 AR 15 38 25 15 6 0 1 54 21 100
2014 AR-04 11 29 34 11 11 0 3 41 24 35
2014 AR-05 19 38 15 23 4 0 0 58 27 26
2014 AR-06 4 67 21 8 0 0 0 71 8 24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 26 22 13 5 4 0 59 19 139
2020 AR-03 42 25 25 8 0 0 0 67 8 12
2020 AR-04 41 17 21 17 0 3 0 61 18 29
2020 AR-05 24 33 18 13 4 7 0 62 19 45
2020 AR-06 19 34 25 13 6 3 0 55 19 32
2019 AR 19 35 18 15 7 6 0 57 23 109
2019 AR-03 21 36 29 0 14 0 0 57 14 14
2019 AR-04 16 36 24 8 4 12 0 59 14 25
2019 AR-05 18 32 18 25 5 2 0 51 30 44
2019 AR-06 24 35 12 18 6 6 0 63 25 17
2018 AR 18 34 23 14 10 1 0 53 24 100
2018 AR-03 29 29 7 21 14 0 0 57 36 14
2018 AR-04 31 25 31 13 0 0 0 56 13 16
2018 AR-05 8 38 27 11 14 3 0 47 25 37
2018 AR-06 25 38 25 6 6 0 0 63 13 16
2017 AR 22 28 20 14 9 8 0 54 25 101
2017 AR-03 30 20 30 0 20 0 0 50 20 10
2017 AR-04 19 27 15 12 12 15 0 54 27 26
2017 AR-05 13 33 24 14 5 11 0 52 21 37
2017 AR-06 28 27 11 28 6 0 0 55 33 18
2014 AR 21 27 17 20 5 8 2 53 28 100
2014 AR-04 14 34 11 23 6 11 0 55 32 35
2014 AR-05 27 23 12 19 8 8 4 56 30 26
2014 AR-06 17 33 29 13 0 8 0 55 14 24
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AR 14 47 39 139
2020 AR-03 17 50 33 12
2020 AR-04 3 66 31 29
2020 AR-05 16 47 38 45
2020 AR-06 16 31 53 32
2019 AR 15 43 42 109
2019 AR-03 14 36 50 14
2019 AR-04 8 58 35 26
2019 AR-05 14 39 48 44
2019 AR-06 31 38 31 16
2018 AR 18 47 35 100
2018 AR-03 21 50 29 14
2018 AR-04 0 81 19 16
2018 AR-05 24 32 43 37
2018 AR-06 31 38 31 16
2017 AR 21 40 39 100
2017 AR-03 20 60 20 10
2017 AR-04 16 48 36 25
2017 AR-05 24 35 41 37
2017 AR-06 28 33 39 18
2014 AR 15 42 43 100
2014 AR-04 9 46 46 35
2014 AR-05 8 42 50 26
2014 AR-06 25 42 33 24

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AR 16 21 21 16 11 16 19
2019 AR 50 25 13 13 0 0 16
2018 AR 17 44 6 28 0 6 18
2017 AR 29 43 9 19 0 0 21
2014 AR 47 20 13 0 9999 20 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 18 82 139
2020 AR-05 22 78 45
2020 AR-06 28 72 32
2020 AR-07 0 100 10
2019 AR 15 85 110
2019 AR-03 0 100 14
2019 AR-05 25 75 44
2018 AR 14 86 99
2018 AR-05 14 86 37

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 52 48 25
2020 AR-05 50 50 10
2019 AR 53 47 17
2018 AR 43 57 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 68 32 25
2019 AR 59 41 17

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 17
2019 AR-05 0 100 11
2018 AR 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 25
2020 AR-05 0 100 10
2019 AR 0 100 17
2019 AR-05 0 100 11
2018 AR 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AR 0 100 17
2019 AR-05 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 25
2020 AR-05 0 100 10
2019 AR 0 100 17
2019 AR-05 0 100 11
2018 AR 0 100 14

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 56 44 25
2020 AR-05 50 50 10
2019 AR 29 71 17
2019 AR-05 45 55 11
2018 AR 46 54 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 28 72 25
2019 AR 59 41 17
2018 AR 38 62 13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 56 44 25
2018 AR 54 46 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 48 52 25
2020 AR-05 50 50 10
2019 AR 47 53 17
2019 AR-05 55 45 11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 44 56 25
2019 AR 53 47 17
2018 AR 54 46 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 56 44 25
2019 AR 47 53 17
2019 AR-05 55 45 11
2018 AR 46 54 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 48 52 25
2019 AR 29 71 17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 25
2020 AR-05 0 100 10
2019 AR 0 100 17
2019 AR-05 0 100 11
2018 AR 0 100 13

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 24 76 25

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 60 40 25
2019 AR 59 41 17
2018 AR 46 54 13

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 28 72 25

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 28 72 25
2019 AR 0 100 17
2019 AR-05 0 100 11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 56 44 25
2018 AR 50 50 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 36 64 25
2019 AR 50 50 16
2019 AR-05 45 55 11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 28 72 25
2019 AR 31 69 16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 24 76 25

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 50 50 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 43 57 14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 12 19 22 8 7 25 9 46 22 138
2020 AR-03 8 8 25 0 8 33 17 33 17 12
2020 AR-04 18 7 32 4 0 32 7 41 6 28
2020 AR-05 11 22 16 9 9 29 4 50 27 45
2020 AR-06 6 19 25 13 6 22 9 36 27 32
2019 AR 17 6 22 10 6 31 7 37 27 108
2019 AR-03 7 7 29 7 7 36 7 25 25 14
2019 AR-04 24 4 24 8 4 36 0 44 19 25
2019 AR-05 16 5 23 11 11 23 11 31 34 44
2019 AR-06 13 13 13 19 0 31 13 44 33 16
2018 AR 16 6 20 7 10 33 7 37 29 99
2018 AR-03 7 7 29 14 7 36 0 22 33 14
2018 AR-04 31 0 25 0 0 44 0 56 0 16
2018 AR-05 17 6 14 8 17 33 6 36 41 36
2018 AR-06 19 13 13 13 6 19 19 50 30 16
2017 AR 12 19 14 13 6 30 6 48 30 100
2017 AR-03 40 0 10 10 10 30 0 57 29 10
2017 AR-04 4 15 23 12 0 42 4 35 22 26
2017 AR-05 11 22 11 11 11 28 6 50 34 36
2017 AR-06 0 33 11 17 6 22 11 50 34 18
2014 AR 11 18 25 4 7 31 4 45 17 100
2014 AR-04 9 11 26 6 9 37 3 33 24 35
2014 AR-05 4 15 27 8 8 31 8 31 25 26
2014 AR-06 17 33 13 0 4 29 4 75 6 24

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 31 19 12 6 5 1 61 19 136
2020 AR-03 25 42 25 0 8 0 0 67 8 12
2020 AR-04 33 26 19 7 0 11 4 70 9 27
2020 AR-05 29 29 18 11 9 4 0 60 21 45
2020 AR-06 19 32 19 19 10 0 0 52 29 31
2019 AR 25 30 24 7 5 8 1 60 14 110
2019 AR-03 36 7 29 7 0 14 7 55 9 14
2019 AR-04 23 31 27 4 8 8 0 58 13 26
2019 AR-05 25 32 23 5 7 9 0 63 13 44
2019 AR-06 18 41 18 18 0 6 0 63 19 17
2018 AR 28 25 14 12 8 11 1 61 23 99
2018 AR-03 29 14 7 21 14 14 0 50 42 14
2018 AR-04 44 25 25 0 0 6 0 73 0 16
2018 AR-05 22 33 14 11 14 6 0 59 26 36
2018 AR-06 25 44 0 19 0 13 0 79 21 16
2017 AR 23 40 14 9 6 8 1 68 16 101
2017 AR-03 40 20 20 0 10 10 0 67 11 10
2017 AR-04 19 46 19 4 0 12 0 74 4 26
2017 AR-05 22 38 14 8 8 11 0 67 18 37
2017 AR-06 16 45 11 17 11 0 0 61 28 18
2014 AR 18 38 17 9 3 15 0 66 14 100
2014 AR-04 11 37 17 11 3 20 0 61 18 35
2014 AR-05 12 38 27 12 4 8 0 54 17 26
2014 AR-06 29 38 8 0 4 21 0 84 5 24
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 9 91 138
2020 AR-05 11 89 45
2020 AR-07 0 100 10
2019 AR 6 94 110
2019 AR-06 0 100 17
2018 AR 6 94 99
2018 AR-04 0 100 16
2018 AR-06 0 100 16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 12

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 42 58 12

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 42 58 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 58 42 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 13 15 20 5 4 36 7 49 15 138
2020 AR-03 0 25 8 0 8 42 17 60 20 12
2020 AR-04 17 10 24 0 3 41 3 50 6 29
2020 AR-05 11 20 16 7 4 33 9 54 19 45
2020 AR-06 6 10 35 6 3 35 3 26 16 31
2019 AR 15 10 27 6 2 38 4 42 13 109
2019 AR-03 7 14 29 7 0 36 7 38 13 14
2019 AR-04 23 4 23 8 4 38 0 44 19 26
2019 AR-05 14 14 28 2 2 35 5 46 8 43
2019 AR-06 12 6 29 12 0 35 6 30 20 17
2018 AR 16 11 16 2 4 43 8 55 12 100
2018 AR-03 7 21 7 0 7 50 7 67 17 14
2018 AR-04 25 0 19 0 0 56 0 57 0 16
2018 AR-05 19 8 19 3 8 35 8 48 19 37
2018 AR-06 19 19 13 0 0 38 13 75 0 16
2017 AR 15 14 17 5 1 44 5 56 12 101
2017 AR-03 30 10 20 0 10 30 0 57 14 10
2017 AR-04 7 15 23 4 0 46 4 46 8 26
2017 AR-05 11 11 16 5 0 54 3 50 13 37
2017 AR-06 11 22 16 6 0 39 6 60 10 18
2014 AR 15 12 26 2 7 33 5 44 14 100
2014 AR-04 11 14 29 3 6 29 9 41 14 35
2014 AR-05 8 15 27 4 8 35 4 38 19 26
2014 AR-06 21 8 17 0 8 42 4 54 15 24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 31 21 7 2 10 2 66 10 137
2020 AR-03 25 25 17 8 8 8 8 60 20 12
2020 AR-04 25 36 18 0 4 14 4 74 4 28
2020 AR-05 27 33 16 7 2 13 2 71 11 45
2020 AR-06 23 23 39 10 0 6 0 48 10 31
2019 AR 27 30 20 6 3 13 1 66 11 110
2019 AR-03 29 7 21 21 0 14 7 45 27 14
2019 AR-04 35 27 19 4 8 8 0 67 13 26
2019 AR-05 30 41 20 0 2 7 0 76 2 44
2019 AR-06 12 29 24 18 0 18 0 50 21 17
2018 AR 28 26 15 0 4 26 1 74 5 100
2018 AR-03 36 21 7 0 7 29 0 80 10 14
2018 AR-04 31 31 6 0 0 31 0 91 0 16
2018 AR-05 24 27 24 0 8 16 0 61 10 37
2018 AR-06 31 38 6 0 0 25 0 92 0 16
2017 AR 28 30 15 3 1 21 2 75 5 100
2017 AR-03 40 20 20 0 10 10 0 67 11 10
2017 AR-04 23 31 12 0 0 35 0 82 0 26
2017 AR-05 24 32 19 5 0 19 0 70 7 37
2017 AR-06 24 41 11 6 0 18 0 79 7 17
2014 AR 23 29 20 7 4 16 1 63 13 100
2014 AR-04 11 26 31 6 6 17 3 46 14 35
2014 AR-05 19 31 23 12 0 15 0 59 14 26
2014 AR-06 33 29 8 8 4 17 0 75 15 24
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 35 29 19 9 6 1 1 65 16 139
2020 AR-03 58 8 33 0 0 0 0 67 0 12
2020 AR-04 41 28 7 21 3 0 0 69 24 29
2020 AR-05 27 44 16 7 4 0 2 73 11 45
2020 AR-06 28 22 34 3 9 3 0 52 13 32

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 41 22 26 5 6 0 0 63 11 138
2020 AR-03 33 25 33 0 8 0 0 58 8 12
2020 AR-04 41 21 31 7 0 0 0 62 7 29
2020 AR-05 45 27 16 5 7 0 0 73 11 44
2020 AR-06 34 22 31 3 9 0 0 56 13 32
2019 AR 33 32 15 11 9 0 1 65 20 110
2019 AR-03 7 57 7 21 7 0 0 64 29 14
2019 AR-04 38 35 12 8 8 0 0 73 15 26
2019 AR-05 39 23 18 11 9 0 0 61 20 44
2019 AR-06 18 35 18 12 12 0 6 56 25 17
2018 AR 18 33 16 18 11 2 1 53 31 98
2018 AR-03 15 15 15 38 15 0 0 31 54 13
2018 AR-04 38 13 25 6 13 6 0 53 20 16
2018 AR-05 11 43 16 14 14 0 3 56 28 37
2018 AR-06 7 47 13 33 0 0 0 53 33 15
2017 AR 19 34 17 11 16 1 2 55 28 100
2017 AR-03 30 30 20 0 20 0 0 60 20 10
2017 AR-04 15 39 8 12 15 4 8 61 30 26
2017 AR-05 17 33 31 11 8 0 0 50 20 36
2017 AR-06 22 45 6 11 16 0 0 67 27 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 12 17 34 19 17 0 0 29 37 139
2020 AR-03 8 17 50 25 0 0 0 25 25 12
2020 AR-04 14 10 45 17 14 0 0 24 31 29
2020 AR-05 9 18 33 20 20 0 0 27 40 45
2020 AR-06 9 19 22 28 22 0 0 28 50 32
2019 AR 14 25 26 18 17 0 0 38 35 110
2019 AR-03 14 43 21 14 7 0 0 57 21 14
2019 AR-04 4 27 35 19 15 0 0 31 35 26
2019 AR-05 18 23 27 14 18 0 0 41 32 44
2019 AR-06 6 18 24 35 18 0 0 24 53 17
2018 AR 4 23 23 26 21 3 0 28 48 100
2018 AR-03 0 50 29 7 14 0 0 50 21 14
2018 AR-04 6 6 19 38 25 6 0 13 67 16
2018 AR-05 3 24 30 19 24 0 0 27 43 37
2018 AR-06 0 25 13 50 13 0 0 25 63 16
2017 AR 11 22 26 21 20 0 1 33 41 101
2017 AR-03 20 20 30 20 10 0 0 40 30 10
2017 AR-04 11 15 31 23 19 0 0 27 42 26
2017 AR-05 11 22 22 24 19 0 3 33 44 37
2017 AR-06 6 33 22 11 27 0 0 39 39 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 20 29 19 13 0 1 38 32 139
2020 AR-03 8 33 17 42 0 0 0 42 42 12
2020 AR-04 21 17 45 10 7 0 0 38 17 29
2020 AR-05 16 18 29 20 16 0 2 34 36 45
2020 AR-06 13 25 22 19 22 0 0 38 41 32
2019 AR 13 30 25 18 14 0 1 43 32 110
2019 AR-03 29 29 29 7 7 0 0 57 14 14
2019 AR-04 4 35 27 19 15 0 0 38 35 26
2019 AR-05 14 27 25 18 14 0 2 42 33 44
2019 AR-06 6 41 18 24 12 0 0 47 35 17
2018 AR 4 30 25 22 17 2 0 35 40 100
2018 AR-03 7 43 21 14 14 0 0 50 29 14
2018 AR-04 6 19 13 38 19 6 0 27 60 16
2018 AR-05 0 30 32 16 22 0 0 30 38 37
2018 AR-06 6 31 25 19 19 0 0 38 38 16
2017 AR 12 24 33 13 15 1 3 37 29 101
2017 AR-03 30 30 20 0 20 0 0 60 20 10
2017 AR-04 7 19 35 19 15 0 4 28 36 26
2017 AR-05 11 22 35 14 13 0 5 34 28 37
2017 AR-06 6 39 33 11 11 0 0 45 22 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 17 31 14 19 1 1 35 33 138
2020 AR-03 8 42 25 0 25 0 0 50 25 12
2020 AR-04 28 21 34 7 7 0 3 50 14 29
2020 AR-05 13 11 33 22 18 2 0 25 41 45
2020 AR-06 10 16 26 16 32 0 0 26 48 31
2019 AR 18 21 21 15 24 0 2 40 39 110
2019 AR-03 36 14 29 7 14 0 0 50 21 14
2019 AR-04 12 23 19 23 23 0 0 35 46 26
2019 AR-05 18 18 25 14 23 0 2 37 37 44
2019 AR-06 6 24 18 18 29 0 6 31 50 17
2018 AR 8 20 26 26 16 3 0 29 44 99
2018 AR-03 7 36 29 14 14 0 0 43 29 14
2018 AR-04 7 13 33 27 13 7 0 21 43 15
2018 AR-05 11 22 19 27 22 0 0 32 49 37
2018 AR-06 0 25 38 19 19 0 0 25 38 16
2017 AR 11 22 29 13 20 1 5 35 35 101
2017 AR-03 20 40 0 20 20 0 0 60 40 10
2017 AR-04 7 15 39 12 19 0 8 25 33 26
2017 AR-05 14 16 27 19 19 0 5 31 40 37
2017 AR-06 6 39 33 0 22 0 0 45 22 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 29 25 20 13 12 0 1 54 26 138
2020 AR-03 33 33 25 8 0 0 0 67 8 12
2020 AR-04 34 24 24 3 10 0 3 61 14 29
2020 AR-05 27 32 18 14 9 0 0 59 23 44
2020 AR-06 19 13 16 31 22 0 0 31 53 32
2019 AR 30 28 19 12 8 0 3 60 21 110
2019 AR-03 36 43 21 0 0 0 0 79 0 14
2019 AR-04 27 31 15 8 12 0 8 63 21 26
2019 AR-05 32 27 20 14 7 0 0 59 20 44
2019 AR-06 24 24 24 24 6 0 0 47 29 17
2018 AR 22 30 19 15 8 2 4 55 24 100
2018 AR-03 21 50 7 7 14 0 0 71 21 14
2018 AR-04 19 25 19 0 19 6 13 54 23 16
2018 AR-05 27 32 14 22 3 0 3 61 25 37
2018 AR-06 19 19 44 13 6 0 0 38 19 16
2017 AR 30 27 14 12 10 0 7 61 24 100
2017 AR-03 60 20 0 0 20 0 0 80 20 10
2017 AR-04 27 23 12 12 12 0 15 59 27 26
2017 AR-05 25 30 19 14 8 0 3 57 23 36
2017 AR-06 33 33 16 17 0 0 0 67 17 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 19 20 30 16 15 0 0 39 31 138
2020 AR-03 8 33 33 17 8 0 0 42 25 12
2020 AR-04 31 7 31 17 14 0 0 38 31 29
2020 AR-05 11 27 30 14 18 0 0 39 32 44
2020 AR-06 16 13 31 22 19 0 0 28 41 32
2019 AR 28 28 18 16 9 0 0 56 25 110
2019 AR-03 43 36 14 0 7 0 0 79 7 14
2019 AR-04 27 31 15 15 12 0 0 58 27 26
2019 AR-05 25 30 16 23 7 0 0 55 30 44
2019 AR-06 18 24 29 12 18 0 0 41 29 17
2018 AR 18 31 23 14 11 3 0 51 26 100
2018 AR-03 29 57 0 0 14 0 0 86 14 14
2018 AR-04 19 25 19 13 13 13 0 50 29 16
2018 AR-05 16 30 24 22 8 0 0 46 30 37
2018 AR-06 13 19 44 13 13 0 0 31 25 16
2017 AR 20 29 28 13 8 0 1 50 21 99
2017 AR-03 20 60 10 0 10 0 0 80 10 10
2017 AR-04 12 36 28 12 12 0 0 48 24 25
2017 AR-05 25 22 28 20 6 0 0 47 25 36
2017 AR-06 17 28 39 11 6 0 0 45 16 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 24 26 23 14 9 0 4 53 23 139
2020 AR-03 8 25 33 0 8 0 25 44 11 12
2020 AR-04 34 21 21 14 7 0 3 57 21 29
2020 AR-05 24 31 18 18 9 0 0 56 27 45
2020 AR-06 22 22 25 16 9 0 6 47 27 32

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 22 29 30 15 2 0 1 52 18 138
2020 AR-03 25 25 42 8 0 0 0 50 8 12
2020 AR-04 24 31 34 10 0 0 0 55 10 29
2020 AR-05 25 32 30 14 0 0 0 57 14 44
2020 AR-06 19 25 34 19 3 0 0 44 22 32
2019 AR 8 39 25 17 10 0 1 48 27 108
2019 AR-03 7 43 29 0 21 0 0 50 21 14
2019 AR-04 8 42 19 15 15 0 0 50 31 26
2019 AR-05 9 33 23 28 5 0 2 43 33 43
2019 AR-06 0 50 31 13 6 0 0 50 19 16
2018 AR 12 26 23 29 7 2 0 39 37 99
2018 AR-03 0 36 36 21 7 0 0 36 29 14
2018 AR-04 19 38 0 38 0 6 0 60 40 16
2018 AR-05 14 19 25 33 8 0 0 33 42 36
2018 AR-06 6 38 19 31 6 0 0 44 38 16
2017 AR 20 28 24 18 9 0 1 48 27 100
2017 AR-03 20 40 20 10 10 0 0 60 20 10
2017 AR-04 15 27 27 23 8 0 0 42 31 26
2017 AR-05 20 30 22 11 14 0 3 51 26 36
2017 AR-06 17 28 27 28 0 0 0 45 28 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 19 33 25 17 5 0 0 52 22 138
2020 AR-03 25 25 17 25 8 0 0 50 33 12
2020 AR-04 21 28 38 14 0 0 0 48 14 29
2020 AR-05 16 41 30 14 0 0 0 57 14 44
2020 AR-06 9 38 25 19 9 0 0 47 28 32
2019 AR 14 29 25 20 10 0 1 44 30 106
2019 AR-03 21 29 29 7 14 0 0 50 21 14
2019 AR-04 12 27 35 15 12 0 0 38 27 26
2019 AR-05 12 31 21 21 12 0 2 44 34 42
2019 AR-06 7 33 20 40 0 0 0 40 40 15
2018 AR 12 31 24 21 10 1 0 44 32 99
2018 AR-03 7 36 36 21 0 0 0 43 21 14
2018 AR-04 19 19 25 31 0 6 0 40 33 16
2018 AR-05 11 33 17 19 19 0 0 44 39 36
2018 AR-06 6 19 38 25 13 0 0 25 38 16
2017 AR 12 30 25 18 13 0 2 43 32 100
2017 AR-03 20 20 40 10 10 0 0 40 20 10
2017 AR-04 7 27 35 19 12 0 0 34 31 26
2017 AR-05 11 36 20 22 8 0 3 49 31 36
2017 AR-06 11 33 28 11 17 0 0 45 27 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 26 32 25 13 4 0 0 58 17 139
2020 AR-03 33 17 33 17 0 0 0 50 17 12
2020 AR-04 31 31 31 3 3 0 0 62 7 29
2020 AR-05 22 42 22 11 2 0 0 64 13 45
2020 AR-06 22 31 25 16 6 0 0 53 22 32
2019 AR 15 38 19 18 9 0 1 53 28 109
2019 AR-03 7 43 21 14 14 0 0 50 29 14
2019 AR-04 19 42 15 12 12 0 0 62 23 26
2019 AR-05 16 27 25 23 7 0 2 44 30 44
2019 AR-06 13 38 19 25 6 0 0 50 31 16
2018 AR 13 27 33 16 8 2 0 41 25 99
2018 AR-03 7 36 36 21 0 0 0 43 21 14
2018 AR-04 13 31 25 19 0 13 0 50 21 16
2018 AR-05 14 19 39 17 11 0 0 33 28 36
2018 AR-06 6 44 13 19 19 0 0 50 38 16
2017 AR 16 37 23 19 5 0 1 53 24 101
2017 AR-03 20 40 40 0 0 0 0 60 0 10
2017 AR-04 11 39 31 15 4 0 0 50 19 26
2017 AR-05 16 32 22 24 3 0 3 50 28 37
2017 AR-06 11 56 11 17 6 0 0 67 22 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 37 27 20 12 4 0 0 64 17 138
2020 AR-03 33 25 33 8 0 0 0 58 8 12
2020 AR-04 55 17 17 7 3 0 0 72 10 29
2020 AR-05 27 30 25 14 5 0 0 57 18 44
2020 AR-06 34 41 9 9 6 0 0 75 16 32
2019 AR 27 30 19 8 14 1 1 58 22 109
2019 AR-03 29 29 14 14 14 0 0 57 29 14
2019 AR-04 27 27 12 12 19 4 0 56 32 26
2019 AR-05 30 27 25 5 11 0 2 58 16 44
2019 AR-06 6 50 25 6 13 0 0 56 19 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 14 29 36 15 6 0 0 42 22 139
2020 AR-03 25 0 33 33 8 0 0 25 42 12
2020 AR-04 10 24 52 0 14 0 0 34 14 29
2020 AR-05 13 27 40 18 2 0 0 40 20 45
2020 AR-06 6 44 31 13 6 0 0 50 19 32

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 12 24 32 17 14 0 0 37 32 139
2020 AR-03 17 33 8 17 25 0 0 50 42 12
2020 AR-04 24 17 34 14 10 0 0 41 24 29
2020 AR-05 4 24 42 18 11 0 0 29 29 45
2020 AR-06 3 31 31 22 13 0 0 34 34 32
2019 AR 18 25 26 12 18 0 1 43 30 107
2019 AR-03 57 14 21 7 0 0 0 71 7 14
2019 AR-04 4 35 19 15 27 0 0 38 42 26
2019 AR-05 12 28 35 9 14 0 2 40 24 43
2019 AR-06 7 27 27 20 20 0 0 33 40 15
2018 AR 14 28 22 18 16 1 0 43 35 99
2018 AR-03 21 50 14 7 7 0 0 71 14 14
2018 AR-04 6 13 31 31 13 6 0 20 47 16
2018 AR-05 11 31 28 11 19 0 0 42 31 36
2018 AR-06 0 25 19 31 25 0 0 25 56 16
2017 AR 16 31 24 20 9 0 1 47 29 101
2017 AR-03 20 50 20 10 0 0 0 70 10 10
2017 AR-04 7 39 15 27 12 0 0 46 39 26
2017 AR-05 19 27 27 16 8 0 3 47 25 37
2017 AR-06 11 28 33 27 0 0 0 39 27 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 39 34 15 6 5 0 1 74 11 137
2020 AR-03 33 25 17 8 17 0 0 58 25 12
2020 AR-04 45 31 10 14 0 0 0 76 14 29
2020 AR-05 36 45 11 2 2 0 2 84 5 44
2020 AR-06 26 32 26 6 10 0 0 58 16 31
2019 AR 49 26 15 6 4 0 1 76 9 108
2019 AR-03 43 29 14 14 0 0 0 71 14 14
2019 AR-04 58 19 12 4 8 0 0 77 12 26
2019 AR-05 44 26 21 7 0 0 2 71 7 43
2019 AR-06 38 44 13 0 6 0 0 81 6 16
2018 AR 34 33 16 11 5 1 0 67 16 98
2018 AR-03 57 21 7 7 7 0 0 79 14 14
2018 AR-04 31 31 19 6 6 6 0 67 13 16
2018 AR-05 22 33 19 19 6 0 0 56 25 36
2018 AR-06 19 50 13 13 6 0 0 69 19 16
2017 AR 39 29 16 7 8 0 1 69 15 100
2017 AR-03 40 30 20 0 10 0 0 70 10 10
2017 AR-04 39 31 19 8 4 0 0 69 11 26
2017 AR-05 42 28 11 11 8 0 0 69 20 36
2017 AR-06 28 44 11 6 11 0 0 72 17 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 17 39 26 10 7 0 0 56 18 137
2020 AR-03 33 58 0 0 8 0 0 92 8 12
2020 AR-04 21 45 21 14 0 0 0 66 14 29
2020 AR-05 14 34 32 9 11 0 0 48 20 44
2020 AR-06 6 39 32 10 13 0 0 45 23 31

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 71 14 7 3 1 0 4 89 4 138
2020 AR-03 58 8 17 8 0 0 8 73 9 12
2020 AR-04 79 14 0 7 0 0 0 93 7 29
2020 AR-05 71 16 2 0 2 0 9 95 2 45
2020 AR-06 71 6 19 0 0 0 3 80 0 31
2019 AR 77 11 6 1 2 0 4 91 3 108
2019 AR-03 79 7 7 0 0 0 7 92 0 14
2019 AR-04 80 8 8 0 4 0 0 88 4 25
2019 AR-05 70 16 5 2 2 0 5 90 5 44
2019 AR-06 88 13 0 0 0 0 0 100 0 16
2018 AR 67 15 4 2 4 3 4 89 7 98
2018 AR-03 71 14 7 0 7 0 0 86 7 14
2018 AR-04 56 13 6 6 0 6 13 85 8 16
2018 AR-05 56 25 6 3 6 3 3 85 9 36
2018 AR-06 81 6 0 0 6 6 0 93 7 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 73 12 5 1 7 0 1 86 9 138
2020 AR-03 75 17 0 0 8 0 0 92 8 12
2020 AR-04 83 10 3 0 3 0 0 93 3 29
2020 AR-05 68 11 7 0 11 0 2 81 12 44
2020 AR-06 69 6 9 3 9 0 3 77 13 32
2019 AR 71 7 8 5 5 1 3 81 10 110
2019 AR-03 79 14 7 0 0 0 0 93 0 14
2019 AR-04 73 8 8 0 8 0 4 84 8 26
2019 AR-05 66 2 7 14 7 2 2 71 21 44
2019 AR-06 82 18 0 0 0 0 0 100 0 17
2018 AR 64 14 5 7 5 2 3 82 13 99
2018 AR-03 57 29 7 7 0 0 0 86 7 14
2018 AR-04 69 6 6 6 0 6 6 86 7 16
2018 AR-05 56 14 6 8 14 0 3 71 23 36
2018 AR-06 69 13 6 6 0 6 0 87 7 16
2017 AR 64 12 12 7 2 0 3 79 9 101
2017 AR-03 100 0 0 0 0 0 0 100 0 10
2017 AR-04 61 15 12 4 4 0 4 80 8 26
2017 AR-05 59 11 11 14 0 0 5 74 14 37
2017 AR-06 56 6 27 6 6 0 0 61 11 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 65 20 9 4 1 0 1 87 4 139
2020 AR-03 83 17 0 0 0 0 0 100 0 12
2020 AR-04 72 21 7 0 0 0 0 93 0 29
2020 AR-05 64 13 9 9 2 0 2 80 11 45
2020 AR-06 63 19 13 3 0 0 3 84 3 32
2019 AR 56 25 6 9 2 0 1 83 11 110
2019 AR-03 86 0 7 7 0 0 0 86 7 14
2019 AR-04 62 19 8 8 4 0 0 81 12 26
2019 AR-05 50 27 7 11 2 0 2 79 14 44
2019 AR-06 41 47 6 6 0 0 0 88 6 17
2018 AR 49 23 15 5 6 2 0 73 11 100
2018 AR-03 43 36 14 7 0 0 0 79 7 14
2018 AR-04 56 13 19 0 6 6 0 73 7 16
2018 AR-05 51 19 16 5 8 0 0 70 14 37
2018 AR-06 38 38 19 0 6 0 0 75 6 16
2017 AR 57 26 10 6 1 0 0 83 7 100
2017 AR-03 60 20 20 0 0 0 0 80 0 10
2017 AR-04 58 27 8 8 0 0 0 85 8 26
2017 AR-05 61 19 11 8 0 0 0 80 8 36
2017 AR-06 61 28 6 0 6 0 0 89 6 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 60 17 8 5 7 0 2 79 13 139
2020 AR-03 75 0 17 0 8 0 0 75 8 12
2020 AR-04 66 21 7 3 3 0 0 86 7 29
2020 AR-05 56 18 7 9 7 0 4 77 16 45
2020 AR-06 59 16 9 0 13 0 3 77 13 32
2019 AR 51 24 6 8 10 0 1 75 18 110
2019 AR-03 64 21 7 7 0 0 0 86 7 14
2019 AR-04 54 27 0 12 8 0 0 81 19 26
2019 AR-05 39 23 9 11 16 0 2 63 28 44
2019 AR-06 65 24 6 0 6 0 0 88 6 17
2018 AR 42 22 15 8 10 2 1 66 19 100
2018 AR-03 57 14 21 0 7 0 0 71 7 14
2018 AR-04 56 13 6 6 6 6 6 79 14 16
2018 AR-05 30 24 24 11 11 0 0 54 22 37
2018 AR-06 44 31 6 6 13 0 0 75 19 16
2017 AR 53 23 9 9 5 0 1 77 14 101
2017 AR-03 80 20 0 0 0 0 0 100 0 10
2017 AR-04 61 12 8 15 0 0 4 76 16 26
2017 AR-05 40 30 14 8 8 0 0 70 16 37
2017 AR-06 45 28 11 11 6 0 0 73 17 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 60 15 6 2 1 0 17 90 3 139
2020 AR-03 50 17 0 0 0 0 33 100 0 12
2020 AR-04 72 10 3 0 0 0 14 96 0 29
2020 AR-05 58 11 0 0 2 0 29 97 3 45
2020 AR-06 59 22 13 3 0 0 3 84 3 32
2019 AR 59 20 5 4 0 0 12 91 4 108
2019 AR-03 79 7 0 0 0 0 14 100 0 14
2019 AR-04 60 20 4 4 0 0 12 91 5 25
2019 AR-05 67 9 2 2 0 0 19 94 3 43
2019 AR-06 41 47 12 0 0 0 0 88 0 17
2018 AR 54 16 4 2 0 1 23 92 3 100
2018 AR-03 57 14 0 0 0 0 29 100 0 14
2018 AR-04 56 0 0 0 0 6 38 100 0 16
2018 AR-05 57 14 0 5 0 0 24 93 7 37
2018 AR-06 31 50 13 0 0 0 6 87 0 16
2017 AR 56 13 4 3 1 0 23 90 5 100
2017 AR-03 80 0 0 0 0 0 20 100 0 10
2017 AR-04 65 8 0 0 0 0 27 100 0 26
2017 AR-05 55 11 0 0 0 0 33 100 0 36
2017 AR-06 50 27 11 6 6 0 0 78 11 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 59 19 14 6 0 1 1 80 6 137
2020 AR-03 42 25 8 25 0 0 0 67 25 12
2020 AR-04 55 24 17 3 0 0 0 79 3 29
2020 AR-05 64 18 14 2 0 0 2 84 2 44
2020 AR-06 66 13 9 9 0 0 3 81 10 32
2019 AR 55 26 10 5 4 0 1 81 8 109
2019 AR-03 64 14 7 7 7 0 0 79 14 14
2019 AR-04 40 32 12 8 4 0 4 75 13 25
2019 AR-05 55 30 9 5 2 0 0 84 7 44
2019 AR-06 53 29 18 0 0 0 0 82 0 17
2018 AR 46 23 11 8 7 2 2 73 16 99
2018 AR-03 43 14 21 14 7 0 0 57 21 14
2018 AR-04 31 19 13 19 6 6 6 57 29 16
2018 AR-05 49 35 8 3 5 0 0 84 8 37
2018 AR-06 50 19 19 6 6 0 0 69 13 16
2017 AR 52 30 9 4 4 0 1 83 8 100
2017 AR-03 40 40 0 10 10 0 0 80 20 10
2017 AR-04 50 27 8 12 4 0 0 77 15 26
2017 AR-05 53 33 8 0 3 0 3 89 3 36
2017 AR-06 55 28 11 0 6 0 0 83 6 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 67 21 5 3 2 0 1 90 5 138
2020 AR-03 58 17 8 8 8 0 0 75 17 12
2020 AR-04 62 17 14 7 0 0 0 79 7 29
2020 AR-05 77 18 5 0 0 0 0 95 0 44
2020 AR-06 72 22 0 3 0 0 3 97 3 32
2019 AR 69 15 7 1 5 1 2 87 6 110
2019 AR-03 64 21 7 0 7 0 0 86 7 14
2019 AR-04 58 23 12 0 8 0 0 81 8 26
2019 AR-05 73 9 9 2 2 2 2 86 5 44
2019 AR-06 76 18 0 0 6 0 0 94 6 17
2018 AR 60 24 7 0 4 3 2 88 4 100
2018 AR-03 57 29 7 0 7 0 0 86 7 14
2018 AR-04 44 19 19 0 0 6 13 77 0 16
2018 AR-05 59 27 8 0 3 3 0 89 3 37
2018 AR-06 69 25 0 0 6 0 0 94 6 16
2017 AR 59 22 7 4 3 0 5 85 7 99
2017 AR-04 46 31 8 0 8 0 8 83 8 26
2017 AR-05 67 20 6 3 0 0 6 91 3 36
2017 AR-06 72 11 6 6 6 0 0 83 11 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 38 31 17 8 4 0 2 71 12 138
2020 AR-03 8 33 33 17 8 0 0 42 25 12
2020 AR-04 41 34 17 3 3 0 0 76 7 29
2020 AR-05 39 30 18 7 5 0 2 70 12 44
2020 AR-06 50 28 3 13 3 0 3 81 16 32
2019 AR 65 17 11 5 2 0 0 83 6 110
2019 AR-03 86 7 7 0 0 0 0 93 0 14
2019 AR-04 73 8 12 4 4 0 0 81 8 26
2019 AR-05 55 20 16 9 0 0 0 75 9 44
2019 AR-06 65 29 0 0 6 0 0 94 6 17
2018 AR 48 25 16 7 1 1 2 75 8 100
2018 AR-03 50 21 21 7 0 0 0 71 7 14
2018 AR-04 56 0 0 31 0 6 6 64 36 16
2018 AR-05 41 30 24 3 3 0 0 70 5 37
2018 AR-06 50 19 25 0 0 0 6 73 0 16
2017 AR 55 31 10 1 1 0 2 88 2 100
2017 AR-03 60 40 0 0 0 0 0 100 0 10
2017 AR-04 65 15 12 0 4 0 4 84 4 26
2017 AR-05 43 43 11 3 0 0 0 86 3 37
2017 AR-06 65 18 18 0 0 0 0 82 0 17

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 20 42 24 8 4 0 1 63 13 137
2020 AR-03 8 50 33 8 0 0 0 58 8 12
2020 AR-04 17 38 28 7 10 0 0 55 17 29
2020 AR-05 16 53 26 2 2 0 0 70 5 43
2020 AR-06 34 38 13 9 3 0 3 74 13 32

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 9 28 43 15 5 0 0 37 20 138
2020 AR-03 8 25 42 8 17 0 0 33 25 12
2020 AR-04 10 31 45 10 3 0 0 41 14 29
2020 AR-05 2 34 45 14 5 0 0 36 18 44
2020 AR-06 9 22 34 28 6 0 0 31 34 32
2019 AR 7 29 40 19 5 0 0 36 24 110
2019 AR-03 7 64 14 14 0 0 0 71 14 14
2019 AR-04 8 27 38 15 12 0 0 35 27 26
2019 AR-05 9 18 45 27 0 0 0 27 27 44
2019 AR-06 0 35 47 12 6 0 0 35 18 17
2018 AR 5 24 36 27 5 3 0 30 33 100
2018 AR-03 7 36 36 7 7 7 0 46 15 14
2018 AR-04 6 19 31 38 0 6 0 27 40 16
2018 AR-05 5 24 32 30 8 0 0 30 38 37
2018 AR-06 0 25 44 25 6 0 0 25 31 16
2017 AR 5 21 44 22 9 0 0 26 31 101
2017 AR-03 20 30 30 0 20 0 0 50 20 10
2017 AR-04 0 12 54 27 8 0 0 12 35 26
2017 AR-05 5 24 40 22 8 0 0 30 30 37
2017 AR-06 6 17 45 27 6 0 0 22 33 18

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 10 28 39 17 5 0 0 22 38 138
2020 AR-03 8 42 33 17 0 0 0 17 50 12
2020 AR-04 10 24 28 24 14 0 0 38 34 29
2020 AR-05 11 23 50 16 0 0 0 16 34 44
2020 AR-06 9 41 34 13 3 0 0 16 50 32
2019 AR 10 26 37 20 6 0 0 27 36 108
2019 AR-03 7 21 21 36 14 0 0 50 29 14
2019 AR-04 12 20 44 16 8 0 0 24 32 25
2019 AR-05 7 28 40 23 2 0 0 26 35 43
2019 AR-06 12 35 35 12 6 0 0 18 47 17
2018 AR 13 30 29 23 5 0 0 29 43 98
2018 AR-03 7 21 14 43 14 0 0 57 29 14
2018 AR-04 6 44 25 13 13 0 0 25 50 16
2018 AR-05 20 23 37 17 3 0 0 20 43 35
2018 AR-06 19 25 25 31 0 0 0 31 44 16
2017 AR 8 25 41 19 6 0 2 25 33 101
2017 AR-03 0 20 40 10 30 0 0 40 20 10
2017 AR-04 8 23 50 15 4 0 0 19 31 26
2017 AR-05 11 27 38 22 3 0 0 24 38 37
2017 AR-06 6 22 39 28 0 0 6 30 30 18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 43 43 9 4 1 0 0 86 5 138
2020 AR-03 42 42 17 0 0 0 0 83 0 12
2020 AR-04 45 45 3 3 3 0 0 90 7 29
2020 AR-05 41 50 2 5 2 0 0 91 7 44
2020 AR-06 47 31 19 3 0 0 0 78 3 32
2019 AR 30 48 11 6 3 2 0 79 9 109
2019 AR-03 15 38 23 8 0 15 0 64 9 13
2019 AR-04 35 42 12 8 4 0 0 77 12 26
2019 AR-05 34 50 5 9 2 0 0 84 11 44
2019 AR-06 18 65 12 0 6 0 0 82 6 17
2018 AR 25 44 17 6 4 3 0 72 10 99
2018 AR-03 36 29 29 0 7 0 0 64 7 14
2018 AR-04 38 44 6 6 0 6 0 87 7 16
2018 AR-05 27 43 14 11 3 3 0 72 14 37
2018 AR-06 13 67 13 0 0 7 0 86 0 15
2017 AR 20 41 20 10 7 3 0 62 17 101
2017 AR-03 10 50 30 10 0 0 0 60 10 10
2017 AR-04 15 39 31 4 7 4 0 56 12 26
2017 AR-05 22 35 19 14 5 5 0 60 20 37
2017 AR-06 28 45 11 6 11 0 0 73 17 18

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 35 34 10 12 8 1 0 69 21 137
2020 AR-03 42 42 17 0 0 0 0 83 0 12
2020 AR-04 38 38 7 10 7 0 0 76 17 29
2020 AR-05 37 33 12 7 12 0 0 70 19 43
2020 AR-06 25 25 16 25 9 0 0 50 34 32

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 36 29 14 13 8 0 1 65 21 138
2020 AR-03 42 33 8 17 0 0 0 75 17 12
2020 AR-04 21 41 10 14 14 0 0 62 28 29
2020 AR-05 50 18 11 11 9 0 0 68 20 44
2020 AR-06 22 38 13 16 9 0 3 61 26 32

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 39 30 15 4 8 2 1 72 12 137
2020 AR-03 33 50 17 0 0 0 0 83 0 12
2020 AR-04 31 38 17 3 10 0 0 69 14 29
2020 AR-05 51 21 12 7 7 2 0 74 14 43
2020 AR-06 28 31 16 3 13 6 3 66 17 32

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 30 28 19 14 7 2 0 59 21 138
2020 AR-03 50 25 0 17 8 0 0 75 25 12
2020 AR-04 38 28 24 7 3 0 0 66 10 29
2020 AR-05 30 30 18 11 11 0 0 59 23 44
2020 AR-06 13 28 22 22 9 6 0 43 33 32
2019 AR 28 32 14 19 6 1 0 60 26 109
2019 AR-03 36 21 14 21 0 7 0 62 23 14
2019 AR-04 28 36 24 4 8 0 0 64 12 25
2019 AR-05 27 32 11 23 7 0 0 59 30 44
2019 AR-06 18 35 6 35 6 0 0 53 41 17
2018 AR 16 39 19 17 9 0 0 55 26 100
2018 AR-03 29 36 7 14 14 0 0 64 29 14
2018 AR-04 19 44 19 13 6 0 0 63 19 16
2018 AR-05 14 41 14 22 11 0 0 54 32 37
2018 AR-06 6 44 25 19 6 0 0 50 25 16
2017 AR 11 43 13 15 15 4 0 56 31 101
2017 AR-03 10 60 10 0 10 10 0 78 11 10
2017 AR-04 8 42 19 19 11 0 0 50 31 26
2017 AR-05 11 43 16 16 8 5 0 57 26 37
2017 AR-06 17 33 5 22 22 0 0 50 45 18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 37 45 10 6 1 0 0 82 8 139
2020 AR-03 50 33 8 8 0 0 0 83 8 12
2020 AR-04 34 45 10 7 3 0 0 79 10 29
2020 AR-05 38 51 2 7 2 0 0 89 9 45
2020 AR-06 25 44 22 9 0 0 0 69 9 32

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 34 46 12 5 3 0 0 80 8 137
2020 AR-03 33 50 17 0 0 0 0 83 0 12
2020 AR-04 28 52 7 7 7 0 0 79 14 29
2020 AR-05 36 50 7 5 2 0 0 86 7 44
2020 AR-06 23 45 19 10 3 0 0 68 13 31

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 27 47 19 4 2 0 1 74 7 137
2020 AR-03 36 45 18 0 0 0 0 82 0 11
2020 AR-04 17 59 14 10 0 0 0 76 10 29
2020 AR-05 29 49 16 2 4 0 0 78 7 45
2020 AR-06 22 44 25 6 3 0 0 66 9 32

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 36 44 12 4 3 0 0 80 7 138
2020 AR-03 58 33 8 0 0 0 0 92 0 12
2020 AR-04 34 48 10 3 3 0 0 83 7 29
2020 AR-05 36 48 9 2 5 0 0 84 7 44
2020 AR-06 25 47 16 9 3 0 0 72 13 32

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 60 24 4 0 1 7 4 94 2 138
2020 AR-03 83 8 0 0 0 8 0 100 0 12
2020 AR-04 61 25 4 0 0 7 4 96 0 28
2020 AR-05 47 33 0 0 2 13 4 97 3 45
2020 AR-06 63 25 9 0 0 0 3 90 0 32

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 52 35 7 2 1 2 0 89 4 138
2020 AR-03 67 25 8 0 0 0 0 92 0 12
2020 AR-04 41 41 10 3 3 0 0 83 7 29
2020 AR-05 51 38 4 2 2 2 0 91 5 45
2020 AR-06 47 34 9 3 0 6 0 87 3 32

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 45 35 7 8 4 1 0 81 13 135
2020 AR-03 58 25 8 8 0 0 0 83 8 12
2020 AR-04 34 41 10 7 7 0 0 76 14 29
2020 AR-05 50 34 2 9 5 0 0 84 14 44
2020 AR-06 37 30 10 13 7 3 0 69 21 30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 49 37 7 6 1 0 0 86 7 138
2020 AR-03 75 17 8 0 0 0 0 92 0 12
2020 AR-04 38 52 7 3 0 0 0 90 3 29
2020 AR-05 53 36 0 7 4 0 0 89 11 45
2020 AR-06 31 41 16 13 0 0 0 72 13 32

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 27 41 10 12 6 2 2 71 18 51
2020 AR-06 21 41 10 17 7 3 0 64 25 29
2019 AR 8 38 23 23 4 0 4 48 28 26
2019 AR-06 7 47 27 7 7 0 7 57 14 15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 100 0 51
2020 AR-06 100 0 29

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 16 37 18 14 16 0 0 53 29 51
2020 AR-06 10 38 21 14 17 0 0 48 31 29
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 9 91 137
2020 AR-03 8 92 12
2020 AR-04 7 93 28
2020 AR-05 7 93 45
2020 AR-06 10 90 31

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 12 88 137
2020 AR-03 17 83 12
2020 AR-04 7 93 28
2020 AR-05 11 89 45
2020 AR-06 10 90 31
2019 AR 16 84 109
2019 AR-03 7 93 14
2019 AR-04 15 85 26
2019 AR-05 20 80 44
2019 AR-06 13 88 16
2017 AR 11 89 99
2017 AR-05 14 86 36
2014 AR 13 87 100
2014 AR-04 20 80 35

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 50 50 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 63 38 16
2019 AR 94 6 17
2017 AR 55 45 11
2014 AR 54 46 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 40 20 20 20 0 0 0 60 20 10
2019 AR 44 31 13 13 0 0 0 75 13 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 49 26 8 10 1 1 5 79 12 137
2020 AR-03 58 17 8 17 0 0 0 75 17 12
2020 AR-04 39 32 7 11 0 4 7 80 12 28
2020 AR-05 51 22 9 11 2 0 4 77 14 45
2020 AR-06 45 29 6 10 3 0 6 79 14 31
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 18 59 23 0 77 23 139
2020 AR-03 17 58 25 0 78 22 12
2020 AR-04 17 66 17 0 79 21 29
2020 AR-05 16 62 22 0 80 20 45
2020 AR-06 25 47 28 0 65 35 32

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AR 28 72 25

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 12 20 8 24 32 0 4 33 58 25

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 4 16 8 36 36 0 0 20 72 25

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AR 54 13 6 4 4 4 15 82 10 139
2020 AR-03 58 17 0 0 0 0 25 100 0 12
2020 AR-04 48 10 7 3 3 7 21 81 10 29
2020 AR-05 53 13 4 4 4 4 16 83 11 45
2020 AR-06 53 13 13 3 6 3 9 75 11 32
2019 AR 56 6 15 7 5 1 9 70 14 110
2019 AR-03 57 0 7 14 7 0 14 67 25 14
2019 AR-04 58 0 19 4 0 4 15 71 5 26
2019 AR-05 55 11 14 9 5 0 7 71 15 44
2019 AR-06 53 12 18 6 12 0 0 65 18 17
2018 AR 53 16 6 4 8 2 11 79 14 99
2018 AR-03 36 29 7 0 7 7 14 82 9 14
2018 AR-04 63 13 0 0 6 0 19 92 8 16
2018 AR-05 54 14 11 8 8 0 5 71 17 37
2018 AR-06 56 19 6 0 6 0 13 86 7 16
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