2020 Public Service Employee Survey Results for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 32 0 14 4 0 0 82 18 28
2020 PG-04 36 45 0 18 0 0 0 82 18 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 79 7 4 4 7 0 0 86 11 28
2020 PG-04 82 0 0 0 18 0 0 82 18 11
2017 PG 72 19 4 4 0 0 0 91 4 25
2017 PG-04 72 28 0 0 0 0 0 100 0 10
2014 PG 63 29 9 0 0 0 0 91 0 35
2014 PG-04 72 17 11 0 0 0 0 89 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 39 39 4 18 0 0 0 79 18 28
2020 PG-04 36 36 9 18 0 0 0 73 18 11
2019 PG 49 29 3 17 3 0 0 77 20 35
2019 PG-04 36 29 7 29 0 0 0 64 29 14
2017 PG 44 29 13 15 0 0 0 72 15 25
2017 PG-04 53 20 22 6 0 0 0 72 6 10
2014 PG 34 43 3 9 11 0 0 77 20 35
2014 PG-04 28 33 6 11 22 0 0 61 33 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 29 7 21 0 0 0 71 21 28
2020 PG-04 64 27 0 9 0 0 0 91 9 11
2019 PG 37 31 14 17 0 0 0 69 17 35
2019 PG-04 36 29 21 14 0 0 0 64 14 14
2018 PG 36 18 27 9 0 0 9 60 10 11
2017 PG 41 33 13 14 0 0 0 74 14 25
2017 PG-04 42 42 11 6 0 0 0 83 6 10
2014 PG 17 40 11 20 11 0 0 57 31 35
2014 PG-04 11 33 22 22 11 0 0 44 33 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 64 14 4 18 0 0 0 79 18 28
2020 PG-04 82 0 9 9 0 0 0 82 9 11
2019 PG 62 21 0 12 6 0 0 82 18 34
2019 PG-04 62 23 0 15 0 0 0 85 15 13
2017 PG 60 32 0 9 0 0 0 91 9 25
2017 PG-04 72 17 0 11 0 0 0 89 11 10
2014 PG 40 31 17 11 0 0 0 71 11 35
2014 PG-04 44 28 11 17 0 0 0 72 17 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 63 26 0 4 4 4 0 92 8 27
2020 PG-04 64 18 0 0 9 9 0 90 10 11
2019 PG 54 40 0 6 0 0 0 94 6 35
2019 PG-04 57 43 0 0 0 0 0 100 0 14
2018 PG 55 9 18 0 18 0 0 64 18 11
2017 PG 57 22 4 13 4 0 0 79 17 25
2017 PG-04 61 28 0 11 0 0 0 89 11 10
2014 PG 29 40 11 9 11 0 0 69 20 35
2014 PG-04 17 33 17 11 22 0 0 50 33 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 26 44 7 22 0 0 0 70 22 27
2020 PG-04 36 36 0 27 0 0 0 73 27 11
2019 PG 40 34 14 11 0 0 0 74 11 35
2019 PG-04 57 21 7 14 0 0 0 79 14 14
2018 PG 55 27 9 9 0 0 0 82 9 11
2017 PG 32 52 9 3 4 0 0 84 7 25
2017 PG-04 31 58 11 0 0 0 0 89 0 10
2014 PG 20 51 17 3 9 0 0 71 11 35
2014 PG-04 17 50 17 6 11 0 0 67 17 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 43 4 7 4 0 0 86 11 28
2020 PG-04 45 36 0 18 0 0 0 82 18 11
2019 PG 37 46 6 11 0 0 0 83 11 35
2019 PG-04 43 36 7 14 0 0 0 79 14 14
2018 PG 55 36 9 0 0 0 0 91 0 11
2017 PG 45 31 9 11 4 0 0 76 16 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10
2014 PG 20 29 11 17 23 0 0 49 40 35
2014 PG-04 6 22 11 28 33 0 0 28 61 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 56 26 11 7 0 0 0 81 7 27
2020 PG-04 73 18 0 9 0 0 0 91 9 11
2019 PG 43 46 6 6 0 0 0 89 6 35
2019 PG-04 50 50 0 0 0 0 0 100 0 14
2018 PG 36 45 9 9 0 0 0 82 9 11
2017 PG 41 39 9 11 0 0 0 80 11 25
2017 PG-04 42 47 11 0 0 0 0 89 0 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 64 21 4 4 4 4 0 89 7 28
2020 PG-04 73 9 0 0 9 9 0 90 10 11
2019 PG 43 43 9 6 0 0 0 86 6 35
2019 PG-04 21 57 14 7 0 0 0 79 7 14
2018 PG 50 42 8 0 0 0 0 92 0 12
2017 PG 52 32 13 3 0 0 0 84 3 25
2017 PG-04 50 39 11 0 0 0 0 89 0 10
2014 PG 24 53 15 0 9 0 0 76 9 34
2014 PG-04 18 47 18 0 18 0 0 65 18 17

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 39 14 4 0 0 0 82 4 28
2020 PG-04 36 36 27 0 0 0 0 73 0 11
2019 PG 34 51 6 9 0 0 0 86 9 35
2019 PG-04 29 57 7 7 0 0 0 86 7 14
2018 PG 50 33 8 8 0 0 0 83 8 12
2017 PG 41 35 0 24 0 0 0 76 24 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 21 11 7 4 0 0 79 11 28
2020 PG-04 64 18 0 9 9 0 0 82 18 11
2019 PG 49 26 23 3 0 0 0 74 3 35
2019 PG-04 57 29 7 7 0 0 0 86 7 14
2018 PG 55 36 9 0 0 0 0 91 0 11
2017 PG 60 35 0 4 0 0 0 96 4 24
2014 PG 49 40 9 0 3 0 0 89 3 35
2014 PG-04 56 33 6 0 6 0 0 89 6 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 43 14 4 7 0 0 75 11 28
2020 PG-04 36 36 18 0 9 0 0 73 9 11
2019 PG 37 43 9 9 3 0 0 80 11 35
2019 PG-04 36 36 0 21 7 0 0 71 29 14
2018 PG 33 33 25 8 0 0 0 67 8 12
2017 PG 40 43 0 13 4 0 0 83 17 25
2017 PG-04 39 50 0 11 0 0 0 89 11 10
2014 PG 14 40 20 11 14 0 0 54 26 35
2014 PG-04 11 33 11 17 28 0 0 44 44 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 46 7 7 4 0 0 82 11 28
2020 PG-04 27 55 9 0 9 0 0 82 9 11
2019 PG 40 37 14 9 0 0 0 77 9 35
2019 PG-04 36 36 14 14 0 0 0 71 14 14
2018 PG 42 42 17 0 0 0 0 83 0 12
2017 PG 41 34 17 9 0 0 0 74 9 25
2017 PG-04 20 69 11 0 0 0 0 89 0 10
2014 PG 20 40 17 9 14 0 0 60 23 35
2014 PG-04 11 33 11 17 28 0 0 44 44 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 43 0 7 7 0 0 86 14 28
2020 PG-04 45 45 0 9 0 0 0 91 9 11
2019 PG 44 41 9 6 0 0 0 85 6 34
2019 PG-04 50 29 7 14 0 0 0 79 14 14
2018 PG 42 50 8 0 0 0 0 92 0 12
2017 PG 49 22 13 16 0 0 0 71 16 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10
2014 PG 17 31 17 23 11 0 0 49 34 35
2014 PG-04 6 33 17 28 17 0 0 39 44 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 29 14 7 0 0 0 79 7 28
2020 PG-04 45 27 18 9 0 0 0 73 9 11
2019 PG 49 34 11 6 0 0 0 83 6 35
2019 PG-04 57 36 7 0 0 0 0 93 0 14
2018 PG 50 33 17 0 0 0 0 83 0 12
2017 PG 48 43 4 4 0 0 0 91 4 25
2017 PG-04 61 39 0 0 0 0 0 100 0 10
2014 PG 34 40 14 9 3 0 0 74 11 35
2014 PG-04 28 39 17 11 6 0 0 67 17 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 11 32 7 14 0 0 46 21 28
2020 PG-04 27 0 27 18 27 0 0 27 45 11
2019 PG 46 26 23 3 3 0 0 71 6 35
2019 PG-04 43 29 14 7 7 0 0 71 14 14
2018 PG 42 42 17 0 0 0 0 83 0 12
2017 PG 31 50 9 9 2 0 0 81 11 25
2017 PG-04 28 55 11 0 6 0 0 83 6 10
2014 PG 20 26 26 17 11 0 0 46 29 35
2014 PG-04 22 22 33 11 11 0 0 44 22 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 4 29 32 29 7 0 0 36 32 28
2020 PG-04 9 36 9 45 0 0 0 45 45 11
2019 PG 3 37 29 26 0 3 3 27 42 35
2019 PG-04 7 36 36 21 0 0 0 21 43 14
2018 PG 0 25 42 33 0 0 0 33 25 12
2017 PG 0 28 42 14 13 0 4 28 29 25
2017 PG-04 0 17 66 17 0 0 0 17 17 10
2014 PG 11 43 34 11 0 0 0 11 54 35
2014 PG-04 11 50 28 11 0 0 0 11 61 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 0 11 21 43 18 4 4 65 12 28
2020 PG-04 0 18 0 55 9 9 9 78 22 11
2019 PG 0 18 24 38 18 3 0 58 18 34
2019 PG-04 0 29 29 29 14 0 0 43 29 14
2018 PG 0 8 17 42 17 0 17 70 10 12
2017 PG 17 15 35 12 17 0 4 30 33 25
2017 PG-04 11 6 75 9 0 0 0 9 17 10
2014 PG 26 20 37 14 3 0 0 17 46 35
2014 PG-04 33 11 33 17 6 0 0 22 44 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 11 21 39 21 4 0 4 26 33 28
2020 PG-04 9 18 55 9 0 0 9 10 30 11
2019 PG 11 29 43 6 6 0 6 12 42 35
2019 PG-04 7 29 43 7 14 0 0 21 36 14
2018 PG 8 17 42 8 25 0 0 33 25 12
2017 PG 13 38 33 8 9 0 0 16 51 25
2017 PG-04 0 33 58 9 0 0 0 9 33 10
2014 PG 20 20 49 6 6 0 0 11 40 35
2014 PG-04 22 17 50 6 6 0 0 11 39 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 11 32 25 29 4 0 0 32 43 28
2020 PG-04 18 36 36 9 0 0 0 9 55 11
2019 PG 9 26 34 17 11 0 3 29 35 35
2019 PG-04 14 43 21 7 14 0 0 21 57 14
2018 PG 17 8 50 25 0 0 0 25 25 12
2017 PG 4 31 25 28 13 0 0 40 35 25
2017 PG-04 0 36 33 31 0 0 0 31 36 10
2014 PG 12 38 38 9 3 0 0 12 50 34
2014 PG-04 17 33 33 11 6 0 0 17 50 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 14 29 21 32 4 0 0 36 43 28
2020 PG-04 36 18 27 18 0 0 0 18 55 11
2019 PG 6 17 34 26 11 3 3 39 24 35
2019 PG-04 7 29 29 21 14 0 0 36 36 14
2018 PG 8 25 42 17 0 0 8 18 36 12
2017 PG 13 22 44 9 13 0 0 21 35 25
2017 PG-04 0 17 61 22 0 0 0 22 17 10
2014 PG 69 17 11 3 0 0 0 3 86 35
2014 PG-04 72 11 11 6 0 0 0 6 83 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 7 11 18 36 29 0 0 64 18 28
2020 PG-04 9 9 27 45 9 0 0 55 18 11
2019 PG 3 17 31 29 14 3 3 45 21 35
2019 PG-04 0 21 43 21 14 0 0 36 21 14
2018 PG 0 8 42 33 8 0 8 45 9 12
2017 PG 21 15 44 9 12 0 0 20 36 25
2017 PG-04 11 6 72 11 0 0 0 11 17 10
2014 PG 20 34 29 17 0 0 0 17 54 35
2014 PG-04 11 39 39 11 0 0 0 11 50 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 4 14 46 25 11 0 0 36 18 28
2020 PG-04 9 9 27 36 18 0 0 55 18 11
2019 PG 6 31 49 9 3 0 3 12 38 35
2019 PG-04 7 43 36 7 7 0 0 14 50 14
2018 PG 33 8 33 17 8 0 0 25 42 12
2017 PG 11 17 60 3 9 0 0 12 29 25
2017 PG-04 0 11 80 9 0 0 0 9 11 10
2014 PG 20 31 34 11 3 0 0 14 51 35
2014 PG-04 28 22 33 11 6 0 0 17 50 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 7 7 25 32 29 0 0 61 14 28
2020 PG-04 9 18 36 27 9 0 0 36 27 11
2019 PG 6 14 43 31 3 0 3 35 21 35
2019 PG-04 0 14 57 29 0 0 0 29 14 14
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 36 11 11 0 7 4 76 12 28
2020 PG-04 27 45 9 9 0 9 0 80 10 11
2019 PG 40 26 26 3 3 0 3 68 6 35
2019 PG-04 29 43 21 7 0 0 0 71 7 14
2018 PG 25 8 17 17 0 25 8 50 25 12
2017 PG 41 36 13 7 0 3 0 79 7 25
2017 PG-04 31 50 11 0 0 9 0 88 0 10
2014 PG 23 26 17 20 11 0 3 50 32 35
2014 PG-04 22 28 6 28 11 0 6 53 41 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 61 25 4 7 0 4 0 89 7 28
2020 PG-04 36 27 9 18 0 9 0 70 20 11
2019 PG 60 29 0 11 0 0 0 89 11 35
2019 PG-04 71 21 0 7 0 0 0 93 7 14
2018 PG 58 25 8 8 0 0 0 83 8 12
2017 PG 64 23 4 9 0 0 0 87 9 25
2017 PG-04 72 28 0 0 0 0 0 100 0 10
2014 PG 31 29 11 11 17 0 0 60 29 35
2014 PG-04 17 33 11 11 28 0 0 50 39 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 46 0 4 0 0 0 96 4 26
2019 PG 54 40 3 3 0 0 0 94 3 35
2019 PG-04 64 29 0 7 0 0 0 93 7 14
2018 PG 58 33 0 0 8 0 0 92 8 12
2017 PG 57 30 9 4 0 0 0 87 4 25
2017 PG-04 53 47 0 0 0 0 0 100 0 10
2014 PG 34 43 14 6 3 0 0 77 9 35
2014 PG-04 50 33 11 6 0 0 0 83 6 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 43 11 0 0 0 0 89 0 28
2020 PG-04 45 45 9 0 0 0 0 91 0 11
2019 PG 50 38 12 0 0 0 0 88 0 34
2019 PG-04 57 29 14 0 0 0 0 86 0 14
2018 PG 58 33 8 0 0 0 0 92 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 14 11 4 4 0 0 82 7 28
2020 PG-04 64 9 18 0 9 0 0 73 9 11
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 43 14 0 4 0 4 81 4 28
2020 PG-04 27 27 27 0 9 0 9 60 10 11
2019 PG 43 40 17 0 0 0 0 83 0 35
2019 PG-04 36 50 14 0 0 0 0 86 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 43 4 0 0 0 0 96 0 28
2020 PG-04 64 36 0 0 0 0 0 100 0 11
2019 PG 56 32 12 0 0 0 0 88 0 34
2019 PG-04 57 36 7 0 0 0 0 93 0 14
2018 PG 67 25 0 8 0 0 0 92 8 12
2017 PG 49 27 17 0 7 0 0 76 7 25
2017 PG-04 53 36 11 0 0 0 0 89 0 10
2014 PG 37 17 17 20 9 0 0 54 29 35
2014 PG-04 22 17 17 33 11 0 0 39 44 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 39 0 0 0 4 0 100 0 28
2020 PG-04 64 27 0 0 0 9 0 100 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 36 7 0 0 0 0 93 0 28
2020 PG-04 64 27 9 0 0 0 0 91 0 11
2019 PG 54 31 9 6 0 0 0 86 6 35
2019 PG-04 57 36 0 7 0 0 0 93 7 14
2018 PG 58 33 8 0 0 0 0 92 0 12
2017 PG 44 23 17 9 7 0 0 67 16 25
2017 PG-04 50 39 0 11 0 0 0 89 11 10
2014 PG 37 31 11 9 11 0 0 69 20 35
2014 PG-04 22 33 17 11 17 0 0 56 28 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 43 57 28
2020 PG-04 55 45 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 64 14 0 0 0 4 18 100 0 28
2020 PG-04 73 18 0 0 0 0 9 100 0 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 61 29 0 11 0 0 0 89 11 28
2020 PG-04 64 27 0 9 0 0 0 91 9 11
2019 PG 60 34 6 0 0 0 0 94 0 35
2019 PG-04 71 29 0 0 0 0 0 100 0 14
2018 PG 58 33 8 0 0 0 0 92 0 12
2017 PG 53 31 4 7 4 0 0 84 11 25
2017 PG-04 53 36 0 11 0 0 0 89 11 10
2014 PG 40 26 20 9 6 0 0 66 14 35
2014 PG-04 33 17 39 6 6 0 0 50 11 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 30 33 11 7 0 19 0 77 9 27
2020 PG-04 40 10 20 10 0 20 0 63 13 10
2019 PG 51 26 14 6 0 3 0 79 6 35
2019 PG-04 57 14 21 0 0 7 0 77 0 14
2018 PG 50 25 17 0 0 8 0 82 0 12
2017 PG 29 34 17 11 0 9 0 69 13 25
2017 PG-04 20 36 22 11 0 11 0 63 12 10
2014 PG 20 31 17 17 14 0 0 51 31 35
2014 PG-04 17 28 17 17 22 0 0 44 39 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 39 36 18 4 0 4 0 78 4 28
2020 PG-04 27 45 18 0 0 9 0 80 0 11
2019 PG 31 37 23 6 3 0 0 69 9 35
2019 PG-04 21 57 14 7 0 0 0 79 7 14
2018 PG 42 25 25 8 0 0 0 67 8 12
2017 PG 26 30 13 20 0 12 0 63 23 25
2017 PG-04 11 36 11 22 0 20 0 59 27 10
2014 PG 17 29 20 9 26 0 0 46 34 35
2014 PG-04 6 33 17 17 28 0 0 39 44 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 21 36 21 11 4 7 0 62 15 28
2020 PG-04 18 36 27 9 0 9 0 60 10 11
2019 PG 23 37 11 20 3 6 0 64 24 35
2019 PG-04 14 36 14 36 0 0 0 50 36 14
2018 PG 33 25 8 33 0 0 0 58 33 12
2017 PG 17 34 13 17 7 12 0 58 27 25
2017 PG-04 0 36 22 22 0 20 0 45 27 10
2014 PG 17 20 26 14 23 0 0 37 37 35
2014 PG-04 6 22 28 22 22 0 0 28 44 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 43 4 14 7 4 0 74 22 28
2020 PG-04 45 36 9 9 0 0 0 82 9 11
2019 PG 29 26 14 20 9 3 0 56 29 35
2019 PG-04 14 43 14 21 7 0 0 57 29 14
2018 PG 33 25 8 25 0 8 0 64 27 12
2017 PG 17 33 17 17 11 4 0 52 30 25
2017 PG-04 0 45 22 33 0 0 0 45 33 10
2014 PG 9 20 26 20 26 0 0 29 46 35
2014 PG-04 0 22 28 22 28 0 0 22 50 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 14 11 4 0 4 0 85 4 28
2020 PG-04 64 18 9 9 0 0 0 82 9 11
2019 PG 63 26 9 0 3 0 0 89 3 35
2019 PG-04 57 36 7 0 0 0 0 93 0 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 43 18 0 4 0 0 79 4 28
2020 PG-04 55 27 9 0 9 0 0 82 9 11
2019 PG 23 43 20 14 0 0 0 66 14 35
2019 PG-04 21 36 14 29 0 0 0 57 29 14
2018 PG 58 17 25 0 0 0 0 75 0 12
2017 PG 16 51 17 11 0 4 0 70 12 25
2017 PG-04 9 58 33 0 0 0 0 67 0 10
2014 PG 14 29 26 6 23 3 0 44 29 35
2014 PG-04 11 17 33 11 22 6 0 29 35 18

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 54 4 7 0 7 0 88 8 28
2020 PG-04 36 55 0 0 0 9 0 100 0 11
2019 PG 17 43 14 23 3 0 0 60 26 35
2019 PG-04 14 36 7 36 7 0 0 50 43 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 32 7 7 7 0 0 79 14 28
2020 PG-04 55 27 0 0 18 0 0 82 18 11
2019 PG 29 34 23 11 3 0 0 63 14 35
2019 PG-04 36 50 7 7 0 0 0 86 7 14
2018 PG 42 33 17 0 0 0 8 82 0 12
2017 PG 36 35 17 7 0 4 0 75 8 25
2017 PG-04 31 47 11 11 0 0 0 78 11 10
2014 PG 20 46 17 3 14 0 0 66 17 35
2014 PG-04 17 44 17 6 17 0 0 61 22 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 48 30 11 7 4 0 0 78 11 27
2020 PG-04 45 27 9 9 9 0 0 73 18 11
2019 PG 37 29 23 6 6 0 0 66 11 35
2019 PG-04 43 29 21 7 0 0 0 71 7 14
2018 PG 42 50 0 8 0 0 0 92 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 21 36 11 7 7 14 4 70 17 28
2020 PG-04 0 45 0 18 18 9 9 56 44 11
2019 PG 23 26 29 6 3 9 6 57 10 35
2019 PG-04 14 36 21 0 7 21 0 64 9 14
2018 PG 42 17 8 17 0 8 8 70 20 12
2017 PG 25 30 19 13 2 12 0 62 17 25
2017 PG-04 0 33 20 11 6 31 0 48 24 10
2014 PG 9 6 40 14 26 3 3 15 42 35
2014 PG-04 6 0 50 22 22 0 0 6 44 18

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 32 25 4 7 0 0 64 11 28
2020 PG-04 27 45 18 0 9 0 0 73 9 11
2019 PG 40 29 23 9 0 0 0 69 9 35
2019 PG-04 29 36 29 7 0 0 0 64 7 14
2018 PG 25 25 25 17 0 0 8 55 18 12
2017 PG 24 32 17 24 0 3 0 57 25 25
2017 PG-04 20 39 11 22 0 9 0 64 24 10
2014 PG 11 37 20 14 14 3 0 50 29 35
2014 PG-04 6 33 22 22 17 0 0 39 39 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 21 32 14 21 0 7 4 60 24 28
2020 PG-04 18 9 18 27 0 18 9 38 38 11
2019 PG 26 34 17 14 3 0 6 64 18 35
2019 PG-04 14 36 21 14 0 0 14 58 17 14
2018 PG 33 25 8 17 8 0 8 64 27 12
2017 PG 16 27 13 21 11 8 4 48 37 25
2017 PG-04 20 17 11 22 0 20 11 52 32 10
2014 PG 6 20 14 20 40 0 0 26 60 35
2014 PG-04 6 11 17 22 44 0 0 17 67 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 32 7 0 11 0 7 81 12 28
2020 PG-04 27 27 9 0 18 0 18 67 22 11
2019 PG 60 23 9 6 0 0 3 85 6 35
2019 PG-04 57 14 7 14 0 0 7 77 15 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 43 7 0 0 0 4 93 0 28
2020 PG-04 64 27 0 0 0 0 9 100 0 11
2019 PG 57 26 9 3 0 0 6 88 3 35
2019 PG-04 43 36 0 7 0 0 14 92 8 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 93 4 0 0 0 0 4 100 0 28
2020 PG-04 82 9 0 0 0 0 9 100 0 11
2019 PG 85 6 0 0 0 0 9 100 0 34
2019 PG-04 86 0 0 0 0 0 14 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 79 14 0 4 0 0 4 96 4 28
2020 PG-04 73 9 0 9 0 0 9 90 10 11
2019 PG 74 6 3 0 3 3 12 93 3 34
2019 PG-04 64 7 7 0 0 0 21 91 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 21 50 11 11 0 7 0 77 12 28
2020 PG-04 18 55 9 9 0 9 0 80 10 11
2019 PG 23 43 23 6 0 6 0 70 6 35
2019 PG-04 21 57 7 7 0 7 0 85 8 14
2018 PG 42 42 17 0 0 0 0 83 0 12
2017 PG 28 39 21 7 0 4 0 70 8 25
2017 PG-04 20 47 22 0 0 11 0 75 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 32 11 0 0 0 0 89 0 28
2020 PG-04 55 36 9 0 0 0 0 91 0 11
2019 PG 57 29 14 0 0 0 0 86 0 35
2019 PG-04 57 29 14 0 0 0 0 86 0 14
2018 PG 67 8 8 17 0 0 0 75 17 12
2017 PG 57 31 9 0 0 4 0 91 0 25
2017 PG-04 50 39 11 0 0 0 0 89 0 10
2014 PG 29 40 23 3 0 6 0 73 3 35
2014 PG-04 17 39 39 6 0 0 0 56 6 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 39 11 0 0 0 0 89 0 28
2020 PG-04 55 36 9 0 0 0 0 91 0 11
2019 PG 57 31 9 0 0 3 0 91 0 35
2019 PG-04 57 29 14 0 0 0 0 86 0 14
2018 PG 67 8 25 0 0 0 0 75 0 12
2017 PG 44 26 26 4 0 0 0 70 4 25
2017 PG-04 39 50 11 0 0 0 0 89 0 10
2014 PG 23 37 23 6 6 6 0 64 12 35
2014 PG-04 11 44 28 11 6 0 0 56 17 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 36 14 0 0 4 0 85 0 28
2020 PG-04 45 27 18 0 0 9 0 80 0 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 32 11 0 4 4 0 85 4 28
2020 PG-04 73 9 9 0 9 0 0 82 9 11

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 46 0 0 0 0 0 100 0 28
2020 PG-04 64 36 0 0 0 0 0 100 0 11
2019 PG 63 34 3 0 0 0 0 97 0 35
2019 PG-04 57 43 0 0 0 0 0 100 0 14
2018 PG 58 25 8 8 0 0 0 83 8 12
2017 PG 52 28 11 9 0 0 0 80 9 25
2017 PG-04 50 39 0 11 0 0 0 89 11 10
2014 PG 34 40 20 3 3 0 0 74 6 35
2014 PG-04 28 39 28 0 6 0 0 67 6 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 36 7 7 0 0 0 86 7 28
2020 PG-04 55 36 0 9 0 0 0 91 9 11
2019 PG 51 26 17 3 0 3 0 79 3 35
2019 PG-04 36 43 14 0 0 7 0 85 0 14
2018 PG 58 8 25 8 0 0 0 67 8 12
2017 PG 34 46 4 8 4 4 0 83 13 24
2017 PG-04 42 47 0 0 0 11 0 100 0 10
2014 PG 26 26 14 23 11 0 0 51 34 35
2014 PG-04 11 33 11 28 17 0 0 44 44 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 39 50 7 4 0 0 0 89 4 28
2020 PG-04 45 55 0 0 0 0 0 100 0 11
2019 PG 55 30 12 3 0 0 0 85 3 33
2019 PG-04 43 50 7 0 0 0 0 93 0 14
2018 PG 50 17 33 0 0 0 0 67 0 12
2017 PG 36 44 9 7 4 0 0 80 11 25
2017 PG-04 42 47 11 0 0 0 0 89 0 10
2014 PG 23 29 11 29 9 0 0 51 37 35
2014 PG-04 11 33 11 33 11 0 0 44 44 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 32 14 7 0 4 0 78 7 28
2020 PG-04 45 36 9 9 0 0 0 82 9 11
2019 PG 57 26 9 6 3 0 0 83 9 35
2019 PG-04 57 36 0 7 0 0 0 93 7 14
2018 PG 58 0 17 17 8 0 0 58 25 12
2017 PG 35 40 11 4 9 0 0 76 13 25
2017 PG-04 50 28 11 0 11 0 0 78 11 10
2014 PG 20 17 17 23 23 0 0 37 46 35
2014 PG-04 11 17 28 11 33 0 0 28 44 18
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PG 18 43 39 28
2020 PG-04 27 36 36 11
2019 PG 18 47 35 34
2019 PG-04 15 46 38 13
2018 PG 25 42 33 12
2017 PG 38 30 32 25
2017 PG-04 33 56 11 10
2014 PG 31 20 49 35
2014 PG-04 44 17 39 18

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 PG 9 0 73 9 9999 9 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PG 0 100 35
2019 PG-04 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 11 18 32 4 0 25 11 44 6 28
2020 PG-04 0 27 36 9 0 18 9 38 13 11
2019 PG 29 14 23 0 0 31 3 65 0 35
2019 PG-04 21 14 29 0 0 36 0 56 0 14
2018 PG 0 8 17 0 0 67 8 33 0 12
2017 PG 20 19 20 4 0 24 13 62 7 25
2017 PG-04 11 28 33 0 0 28 0 54 0 10
2014 PG 14 14 31 3 0 29 9 45 5 35
2014 PG-04 17 17 33 6 0 28 0 46 8 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 29 21 0 0 14 0 75 0 28
2020 PG-04 18 27 27 0 0 27 0 63 0 11
2019 PG 46 37 14 0 0 3 0 85 0 35
2019 PG-04 36 43 21 0 0 0 0 79 0 14
2018 PG 42 17 8 8 0 25 0 78 11 12
2017 PG 37 27 24 0 0 8 4 73 0 25
2017 PG-04 22 47 22 0 0 9 0 76 0 10
2014 PG 14 26 31 3 0 20 6 54 4 35
2014 PG-04 17 28 33 6 0 17 0 53 7 18
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PG 0 100 35
2019 PG-04 0 100 14
2018 PG 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 25 18 29 0 0 21 7 60 0 28
2020 PG-04 18 18 36 0 0 18 9 50 0 11
2019 PG 26 20 17 0 0 29 9 73 0 35
2019 PG-04 14 14 21 0 0 43 7 57 0 14
2018 PG 0 0 33 0 0 58 8 0 0 12
2017 PG 16 11 37 0 0 32 4 42 0 25
2017 PG-04 11 17 44 0 0 28 0 38 0 10
2014 PG 9 20 37 3 0 20 11 42 4 35
2014 PG-04 17 17 39 6 0 17 6 43 7 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 39 32 14 4 0 11 0 80 4 28
2020 PG-04 27 36 18 9 0 9 0 70 10 11
2019 PG 51 29 17 0 0 3 0 82 0 35
2019 PG-04 36 21 36 0 0 7 0 62 0 14
2018 PG 36 18 27 0 0 18 0 67 0 11
2017 PG 29 44 20 0 0 8 0 78 0 25
2017 PG-04 11 69 11 0 0 9 0 88 0 10
2014 PG 12 29 29 3 3 21 3 54 8 34
2014 PG-04 12 24 35 6 6 18 0 43 14 17
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 11 21 21 14 0 0 43 36 28
2020 PG-04 36 0 27 18 18 0 0 36 36 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 32 25 0 7 0 0 68 7 28
2020 PG-04 45 36 18 0 0 0 0 82 0 11
2019 PG 26 14 29 17 14 0 0 40 31 35
2019 PG-04 36 7 36 7 14 0 0 43 21 14
2018 PG 0 25 42 17 17 0 0 25 33 12
2017 PG 16 25 16 12 28 0 4 42 41 25
2017 PG-04 22 31 22 9 6 0 11 59 16 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 11 14 25 18 32 0 0 25 50 28
2020 PG-04 9 9 9 18 55 0 0 18 73 11
2019 PG 23 26 31 17 3 0 0 49 20 35
2019 PG-04 21 14 43 21 0 0 0 36 21 14
2018 PG 17 25 33 25 0 0 0 42 25 12
2017 PG 9 39 29 19 4 0 0 48 23 25
2017 PG-04 11 42 42 6 0 0 0 53 6 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 14 36 21 11 18 0 0 50 29 28
2020 PG-04 0 27 27 18 27 0 0 27 45 11
2019 PG 26 23 23 17 6 0 6 52 24 35
2019 PG-04 14 21 36 14 7 0 7 38 23 14
2018 PG 17 33 33 17 0 0 0 50 17 12
2017 PG 21 38 18 13 10 0 0 59 23 24
2017 PG-04 31 22 22 11 14 0 0 53 25 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 7 25 32 18 18 0 0 32 36 28
2020 PG-04 0 18 36 9 36 0 0 18 45 11
2019 PG 31 17 31 11 6 0 3 50 18 35
2019 PG-04 21 21 21 21 7 0 7 46 31 14
2018 PG 17 42 25 17 0 0 0 58 17 12
2017 PG 9 32 37 11 11 0 0 41 22 25
2017 PG-04 0 42 53 6 0 0 0 42 6 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 25 14 11 11 0 4 63 22 28
2020 PG-04 36 18 9 9 18 0 9 60 30 11
2019 PG 59 18 12 3 0 0 9 84 3 34
2019 PG-04 57 14 14 0 0 0 14 83 0 14
2018 PG 67 17 0 0 0 0 17 100 0 12
2017 PG 56 13 13 2 0 0 16 82 3 25
2017 PG-04 42 22 0 6 0 0 31 92 8 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 21 25 7 18 0 0 50 25 28
2020 PG-04 27 27 18 0 27 0 0 55 27 11
2019 PG 49 29 6 11 3 0 3 79 15 35
2019 PG-04 50 14 14 7 7 0 7 69 15 14
2018 PG 67 8 8 8 8 0 0 75 17 12
2017 PG 36 26 21 9 9 0 0 62 17 25
2017 PG-04 42 33 25 0 0 0 0 75 0 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 39 7 18 4 18 0 14 54 25 28
2020 PG-04 36 9 18 0 27 0 9 50 30 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 46 14 4 4 0 0 79 7 28
2020 PG-04 45 45 0 9 0 0 0 91 9 11
2019 PG 29 38 29 0 3 0 0 68 3 34
2019 PG-04 21 57 14 0 7 0 0 79 7 14
2018 PG 17 83 0 0 0 0 0 100 0 12
2017 PG 33 26 24 13 4 0 0 59 17 25
2017 PG-04 33 45 22 0 0 0 0 78 0 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 25 29 25 14 7 0 0 54 21 28
2020 PG-04 18 36 18 18 9 0 0 55 27 11
2019 PG 29 41 15 9 3 3 0 73 12 34
2019 PG-04 21 36 21 14 0 7 0 62 15 14
2018 PG 8 50 33 8 0 0 0 58 8 12
2017 PG 21 36 38 4 0 0 0 58 4 25
2017 PG-04 11 53 36 0 0 0 0 64 0 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 21 21 4 4 0 0 71 7 28
2020 PG-04 64 27 0 9 0 0 0 91 9 11
2019 PG 42 30 15 9 0 3 0 75 9 33
2019 PG-04 54 23 8 15 0 0 0 77 15 13
2018 PG 50 42 0 8 0 0 0 92 8 12
2017 PG 28 28 36 9 0 0 0 55 9 25
2017 PG-04 31 39 20 11 0 0 0 69 11 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 46 14 32 0 4 0 4 63 4 28
2020 PG-04 45 27 9 0 9 0 9 80 10 11
2019 PG 44 24 18 9 3 3 0 70 12 34
2019 PG-04 43 21 36 0 0 0 0 64 0 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 36 18 11 4 0 0 68 14 28
2020 PG-04 45 18 18 9 9 0 0 64 18 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 29 29 14 11 18 0 0 57 29 28
2020 PG-04 27 36 9 9 18 0 0 64 27 11
2019 PG 44 18 26 6 3 3 0 64 9 34
2019 PG-04 29 36 14 14 7 0 0 64 21 14
2018 PG 42 42 0 17 0 0 0 83 17 12
2017 PG 32 36 19 13 0 0 0 68 13 25
2017 PG-04 31 42 17 11 0 0 0 72 11 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 21 18 4 0 0 0 79 4 28
2020 PG-04 64 9 27 0 0 0 0 73 0 11
2019 PG 59 15 21 0 0 3 3 78 0 34
2019 PG-04 43 21 29 0 0 0 7 69 0 14
2018 PG 67 17 17 0 0 0 0 83 0 12
2017 PG 40 25 15 8 9 0 4 68 17 25
2017 PG-04 44 20 28 9 0 0 0 64 9 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 39 11 11 4 0 0 75 14 28
2020 PG-04 27 36 18 18 0 0 0 64 18 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 75 11 4 4 4 0 4 89 7 28
2020 PG-04 73 9 0 0 9 0 9 90 10 11
2019 PG 65 9 12 6 0 3 6 81 6 34
2019 PG-04 71 0 21 0 0 0 7 77 0 14
2018 PG 75 17 0 0 8 0 0 92 8 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 75 7 11 0 0 0 7 88 0 28
2020 PG-04 73 0 18 0 0 0 9 80 0 11
2019 PG 89 9 0 0 0 0 3 100 0 35
2019 PG-04 93 7 0 0 0 0 0 100 0 14
2018 PG 82 9 0 9 0 0 0 91 9 11
2017 PG 83 9 0 0 0 4 4 100 0 25
2017 PG-04 89 11 0 0 0 0 0 100 0 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 36 0 0 0 0 7 100 0 28
2020 PG-04 64 27 0 0 0 0 9 100 0 11
2019 PG 54 31 6 3 3 0 3 88 6 35
2019 PG-04 57 36 0 7 0 0 0 93 7 14
2018 PG 75 17 8 0 0 0 0 92 0 12
2017 PG 38 57 0 0 4 0 0 96 4 25
2017 PG-04 44 56 0 0 0 0 0 100 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 71 21 7 0 0 0 0 93 0 28
2020 PG-04 82 9 9 0 0 0 0 91 0 11
2019 PG 65 29 6 0 0 0 0 94 0 34
2019 PG-04 64 36 0 0 0 0 0 100 0 14
2018 PG 75 17 8 0 0 0 0 92 0 12
2017 PG 45 37 16 2 0 0 0 82 2 25
2017 PG-04 53 42 0 6 0 0 0 94 6 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 11 0 4 0 0 29 95 5 28
2020 PG-04 64 0 0 0 0 0 36 100 0 11
2019 PG 69 9 0 0 3 0 20 96 4 35
2019 PG-04 79 0 0 0 0 0 21 100 0 14
2018 PG 58 0 0 0 0 0 42 100 0 12
2017 PG 36 16 0 0 4 0 44 92 8 25
2017 PG-04 50 0 0 0 0 0 50 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 64 21 7 7 0 0 0 86 7 28
2020 PG-04 64 27 9 0 0 0 0 91 0 11
2019 PG 71 20 3 0 0 0 6 97 0 35
2019 PG-04 79 21 0 0 0 0 0 100 0 14
2018 PG 58 25 8 0 0 0 8 91 0 12
2017 PG 75 20 0 0 0 0 4 100 0 25
2017 PG-04 69 20 0 0 0 0 11 100 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 67 19 7 0 7 0 0 85 7 27
2020 PG-04 82 0 0 0 18 0 0 82 18 11
2019 PG 86 11 0 0 0 0 3 100 0 35
2019 PG-04 100 0 0 0 0 0 0 100 0 14
2018 PG 75 8 0 0 0 0 17 100 0 12
2017 PG 71 20 4 0 0 0 4 96 0 25
2017 PG-04 78 11 0 0 0 0 11 100 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 25 21 11 7 0 0 61 18 28
2020 PG-04 55 9 18 9 9 0 0 64 18 11
2019 PG 44 29 21 6 0 0 0 74 6 34
2019 PG-04 38 23 31 8 0 0 0 62 8 13
2018 PG 42 42 17 0 0 0 0 83 0 12
2017 PG 42 45 4 4 4 0 0 87 9 25
2017 PG-04 58 31 11 0 0 0 0 89 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 36 32 25 4 4 0 0 68 7 28
2020 PG-04 36 27 27 0 9 0 0 64 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 11 29 25 36 0 0 0 39 36 28
2020 PG-04 18 9 18 55 0 0 0 27 55 11
2019 PG 26 23 40 11 0 0 0 49 11 35
2019 PG-04 29 14 43 14 0 0 0 43 14 14
2018 PG 25 33 25 17 0 0 0 58 17 12
2017 PG 16 36 37 11 0 0 0 52 11 25
2017 PG-04 22 42 31 6 0 0 0 64 6 10

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 18 25 39 14 4 0 0 18 43 28
2020 PG-04 45 9 27 18 0 0 0 18 55 11
2019 PG 6 17 46 14 17 0 0 31 23 35
2019 PG-04 0 29 43 29 0 0 0 29 29 14
2018 PG 17 8 42 33 0 0 0 33 25 12
2017 PG 4 17 43 23 13 0 0 36 21 25
2017 PG-04 0 22 36 31 11 0 0 42 22 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 43 0 4 0 0 0 96 4 28
2020 PG-04 82 18 0 0 0 0 0 100 0 11
2019 PG 60 31 3 6 0 0 0 91 6 35
2019 PG-04 57 36 0 7 0 0 0 93 7 14
2018 PG 58 17 8 0 8 8 0 82 9 12
2017 PG 69 26 4 0 0 0 0 96 0 25
2017 PG-04 61 28 11 0 0 0 0 89 0 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 32 4 11 0 4 0 85 11 28
2020 PG-04 73 9 0 9 0 9 0 90 10 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 32 7 7 0 4 0 85 7 28
2020 PG-04 55 27 9 9 0 0 0 82 9 11

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 36 4 0 0 4 0 96 0 28
2020 PG-04 64 27 9 0 0 0 0 91 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 42 46 12 0 0 0 0 88 0 26
2020 PG-04 55 36 9 0 0 0 0 91 0 11
2019 PG 43 37 9 9 3 0 0 80 11 35
2019 PG-04 36 43 14 7 0 0 0 79 7 14
2018 PG 50 25 8 8 8 0 0 75 17 12
2017 PG 28 39 13 20 0 0 0 67 20 25
2017 PG-04 31 36 22 11 0 0 0 67 11 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 57 21 7 14 0 0 0 79 14 28
2020 PG-04 82 9 0 9 0 0 0 91 9 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 54 21 7 18 0 0 0 75 18 28
2020 PG-04 64 27 0 9 0 0 0 91 9 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 32 21 11 0 0 4 67 11 28
2020 PG-04 45 36 9 9 0 0 0 82 9 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 25 14 7 0 0 4 78 7 28
2020 PG-04 45 36 9 0 0 0 9 90 0 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 82 14 4 0 0 0 0 96 0 28
2020 PG-04 100 0 0 0 0 0 0 100 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 68 25 4 4 0 0 0 93 4 28
2020 PG-04 91 9 0 0 0 0 0 100 0 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 61 32 0 4 0 4 0 96 4 28
2020 PG-04 73 18 0 9 0 0 0 91 9 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 61 29 7 0 4 0 0 89 4 28
2020 PG-04 82 18 0 0 0 0 0 100 0 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 21 79 28
2020 PG-04 27 73 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PG 25 75 28
2020 PG-04 27 73 11
2019 PG 26 74 35
2019 PG-04 21 79 14
2014 PG 14 86 35

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 50 39 7 0 0 0 4 93 0 28
2020 PG-04 55 36 9 0 0 0 0 91 0 11
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 32 61 7 0 65 35 28
2020 PG-04 27 64 9 0 70 30 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PG 43 14 18 11 11 0 4 59 22 28
2020 PG-04 64 9 0 0 27 0 0 73 27 11
2019 PG 35 21 15 9 15 0 6 59 25 34
2019 PG-04 43 7 14 0 21 0 14 58 25 14
2018 PG 17 8 42 8 25 0 0 25 33 12
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