2020 Public Service Employee Survey Results for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	47	3	7	2	88	9	89
2020	PC-03	42	46	2	6	4	88	10	50
2020	PC-04	47	53	0	0	0	100	0	17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	73	13	6	3	2	1	1	89	6	89
2020	PC-03	76	12	4	2	4	0	2	90	6	50
2020	PC-04	71	12	6	12	0	0	0	82	12	17
2017	PC	60	20	9	7	2	0	2	82	9	113
2017	PC-02	70	20	6	3	0	0	0	90	3	30
2017	PC-03	58	17	12	10	4	0	0	75	13	52
2017	PC-04	52	29	10	5	0	0	5	85	5	21
2014	PC	64	22	4	4	6	1	0	87	9	110
2014	PC-02	81	14	0	0	5	0	0	95	5	21
2014	PC-03	61	23	5	5	4	2	0	86	9	57
2014	PC-04	50	32	5	5	9	0	0	82	14	22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	44	8	9	3	80	12	89
2020	PC-03	38	44	8	4	6	82	10	50
2020	PC-04	29	47	6	18	0	76	18	17
2019	PC	46	34	7	10	3	80	13	115
2019	PC-02	31	54	15	0	0	85	0	13
2019	PC-03	53	32	3	11	2	85	12	66
2019	PC-04	30	30	15	20	5	60	25	20
2019	PC-05	50	40	0	0	10	90	10	10
2017	PC	31	48	7	11	4	79	14	113
2017	PC-02	27	49	3	20	0	76	20	30
2017	PC-03	31	56	8	6	0	87	6	52
2017	PC-04	24	38	10	10	19	62	29	21
2014	PC	34	32	7	18	9	65	27	110
2014	PC-02	43	33	10	15	0	76	15	21
2014	PC-03	33	26	11	21	9	60	30	57
2014	PC-04	27	41	0	14	18	68	32	22

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	38	37	12	9	3	0	75	12	89
2020	PC-03	44	30	10	12	4	0	74	16	50
2020	PC-04	35	41	18	6	0	0	76	6	17
2019	PC	32	45	10	11	4	0	76	14	114
2019	PC-03	33	41	8	12	6	0	74	18	66
2019	PC-04	30	40	25	5	0	0	70	5	20
2018	PC	29	53	8	10	0	1	83	10	93
2018	PC-02	35	60	5	0	0	0	95	0	20
2018	PC-03	25	54	6	15	0	0	79	15	48
2017	PC	17	49	13	16	4	1	67	20	113
2017	PC-02	19	49	7	16	3	5	72	20	30
2017	PC-03	19	44	15	17	4	0	63	21	52
2017	PC-04	10	62	24	5	0	0	71	5	21
2014	PC	21	48	11	16	4	1	70	19	110
2014	PC-02	29	38	9	19	0	5	70	20	21
2014	PC-03	16	56	9	14	5	0	72	19	57
2014	PC-04	23	45	14	14	5	0	68	18	22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	55	33	4	4	3	0	0	88	8	89
2020	PC-03	58	32	0	4	6	0	0	90	10	50
2020	PC-04	53	35	6	6	0	0	0	88	6	17
2019	PC	50	35	10	4	1	0	0	85	5	112
2019	PC-03	48	38	8	5	2	0	0	86	6	66
2019	PC-04	50	30	20	0	0	0	0	80	0	20
2017	PC	41	44	5	7	2	1	0	86	9	113
2017	PC-02	29	50	3	13	0	5	0	83	13	30
2017	PC-03	46	44	6	2	2	0	0	90	4	52
2017	PC-04	43	33	10	9	5	0	0	76	14	21
2014	PC	44	39	7	6	3	0	1	83	9	110
2014	PC-02	43	43	5	5	0	0	4	90	5	21
2014	PC-03	44	37	9	7	4	0	0	81	11	57
2014	PC-04	36	50	9	0	5	0	0	86	5	22

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	49	31	6	9	4	0	0	81	13	89
2020	PC-03	56	28	6	6	4	0	0	84	10	50
2020	PC-04	41	53	0	6	0	0	0	94	6	17
2019	PC	51	33	10	3	4	0	0	84	6	114
2019	PC-02	69	23	0	0	8	0	0	92	8	13
2019	PC-03	50	32	9	5	5	0	0	82	9	66
2019	PC-04	47	37	16	0	0	0	0	84	0	19
2019	PC-05	60	30	10	0	0	0	0	90	0	10
2018	PC	49	29	5	10	5	0	1	79	15	93
2018	PC-02	45	30	0	20	5	0	0	75	25	20
2018	PC-03	52	27	8	6	4	0	2	81	11	48
2017	PC	50	34	2	7	6	1	0	85	14	113
2017	PC-02	55	26	0	11	3	5	0	85	15	30
2017	PC-03	46	38	4	6	6	0	0	85	12	52
2017	PC-04	52	33	0	10	5	0	0	86	14	21
2014	PC	43	36	8	5	7	0	0	79	13	110
2014	PC-02	52	33	10	0	5	0	0	86	5	21
2014	PC-03	42	35	9	11	4	0	0	77	14	57
2014	PC-04	32	45	9	0	14	0	0	77	14	22

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	43	8	11	3	0	78	15	89
2020	PC-03	38	36	4	16	6	0	74	22	50
2020	PC-04	29	71	0	0	0	0	100	0	17
2019	PC	30	44	12	11	3	1	74	13	114
2019	PC-02	23	38	8	23	8	0	62	31	13
2019	PC-03	29	47	11	9	3	2	77	12	66
2019	PC-04	32	37	21	11	0	0	68	11	19
2019	PC-05	50	40	0	10	0	0	90	10	10
2018	PC	27	39	15	13	5	1	66	18	93
2018	PC-02	30	40	15	10	5	0	70	15	20
2018	PC-03	29	33	17	15	6	0	63	21	48
2017	PC	21	45	13	11	10	0	66	21	113
2017	PC-02	15	52	6	10	18	0	66	27	30
2017	PC-03	27	35	21	10	8	0	62	17	52
2017	PC-04	14	67	5	10	5	0	81	14	21
2014	PC	30	45	6	14	5	0	75	19	110
2014	PC-02	24	52	10	9	5	0	76	14	21
2014	PC-03	26	39	9	19	7	0	65	26	57
2014	PC-04	36	55	0	5	5	0	91	9	22

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	36	16	7	8	0	1	69	15	89
2020	PC-03	36	36	12	6	8	0	2	73	14	50
2020	PC-04	18	47	29	6	0	0	0	65	6	17
2019	PC	27	41	17	10	4	1	0	68	14	115
2019	PC-02	15	62	8	15	0	0	0	77	15	13
2019	PC-03	29	38	15	12	6	0	0	67	18	66
2019	PC-04	20	40	30	5	0	5	0	63	5	20
2019	PC-05	50	30	20	0	0	0	0	80	0	10
2018	PC	20	41	15	14	8	1	1	63	22	93
2018	PC-02	25	55	0	15	0	0	5	84	16	20
2018	PC-03	21	40	17	15	8	0	0	60	23	48
2017	PC	19	38	18	14	11	0	1	57	25	113
2017	PC-02	15	38	20	17	10	0	0	53	27	30
2017	PC-03	25	33	21	12	10	0	0	58	21	52
2017	PC-04	5	52	14	9	14	0	5	60	25	21
2014	PC	19	45	16	11	8	0	0	65	19	110
2014	PC-02	24	33	38	5	0	0	0	57	5	21
2014	PC-03	17	46	14	12	11	0	0	63	23	57
2014	PC-04	14	64	9	9	5	0	0	77	14	22

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	42	7	10	6	0	78	16	89
2020	PC-03	38	42	8	8	4	0	80	12	50
2020	PC-04	29	59	0	12	0	0	88	12	17
2019	PC	25	42	14	13	5	0	68	18	114
2019	PC-02	15	62	8	0	15	0	77	15	13
2019	PC-03	28	42	12	15	3	0	69	18	65
2019	PC-04	25	40	20	15	0	0	65	15	20
2019	PC-05	30	30	20	10	10	0	60	20	10
2018	PC	25	47	10	14	3	1	73	17	93
2018	PC-02	45	40	5	10	0	0	85	10	20
2018	PC-03	19	54	10	13	4	0	73	17	48
2017	PC	24	43	8	18	8	0	66	26	113
2017	PC-02	13	53	6	20	8	0	66	28	30
2017	PC-03	35	31	8	17	10	0	65	27	52
2017	PC-04	19	43	14	19	5	0	62	24	21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	42	38	11	6	2	1	81	8	89
2020	PC-03	44	38	8	4	4	2	84	8	50
2020	PC-04	47	29	18	6	0	0	76	6	17
2019	PC	39	39	13	6	3	0	78	9	114
2019	PC-02	25	50	17	0	8	0	75	8	12
2019	PC-03	41	39	11	6	3	0	80	9	66
2019	PC-04	35	35	25	5	0	0	70	5	20
2019	PC-05	60	30	0	10	0	0	90	10	10
2018	PC	35	42	11	9	3	0	77	13	95
2018	PC-02	60	25	5	5	5	0	85	10	20
2018	PC-03	31	46	8	13	2	0	77	15	48
2018	PC-04	19	50	25	6	0	0	69	6	16
2017	PC	36	38	11	7	8	0	74	15	113
2017	PC-02	22	48	13	14	3	0	70	17	30
2017	PC-03	42	31	10	8	10	0	73	17	52
2017	PC-04	29	52	14	0	5	0	81	5	21
2014	PC	37	35	14	6	7	0	73	14	110
2014	PC-02	48	33	14	0	5	0	81	5	21
2014	PC-03	28	37	14	12	9	0	65	21	57
2014	PC-04	32	41	18	0	9	0	73	9	22

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	36	7	10	7	76	17	89
2020	PC-03	44	32	8	10	6	76	16	50
2020	PC-04	35	53	6	6	0	88	6	17
2019	PC	32	39	16	11	3	71	13	114
2019	PC-02	15	54	23	8	0	69	8	13
2019	PC-03	36	35	12	12	5	71	17	66
2019	PC-04	21	47	21	11	0	68	11	19
2019	PC-05	50	30	20	0	0	80	0	10
2018	PC	24	39	17	14	6	63	20	95
2018	PC-02	25	45	10	15	5	70	20	20
2018	PC-03	29	33	17	17	4	63	21	48
2018	PC-04	19	31	38	6	6	50	13	16
2017	PC	22	40	16	8	13	63	21	113
2017	PC-02	15	38	20	16	11	53	27	30
2017	PC-03	27	35	21	4	13	62	17	52
2017	PC-04	14	62	0	10	14	76	24	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	48	38	10	2	1	0	87	3	89
2020	PC-03	50	30	14	4	2	0	80	6	50
2020	PC-04	47	53	0	0	0	0	100	0	17
2019	PC	45	39	11	4	1	0	84	4	114
2019	PC-02	23	54	23	0	0	0	77	0	13
2019	PC-03	45	38	14	2	2	0	83	3	66
2019	PC-04	47	37	5	11	0	0	84	11	19
2019	PC-05	60	30	0	10	0	0	90	10	10
2018	PC	41	38	14	4	2	1	80	6	95
2018	PC-02	35	40	20	0	5	0	75	5	20
2018	PC-03	42	40	15	4	0	0	81	4	48
2018	PC-04	25	50	6	13	0	6	80	13	16
2017	PC	42	39	12	4	4	0	81	7	113
2017	PC-02	27	49	13	3	7	0	77	10	30
2017	PC-03	46	31	15	4	4	0	77	8	52
2017	PC-04	43	48	5	5	0	0	90	5	21
2014	PC	56	26	9	4	4	0	83	8	110
2014	PC-02	72	28	0	0	0	0	100	0	21
2014	PC-03	44	28	16	5	7	0	72	12	57
2014	PC-04	64	27	0	5	5	0	91	9	22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	39	13	8	5	0	75	13	88
2020	PC-03	41	33	10	8	8	0	73	16	49
2020	PC-04	29	59	12	0	0	0	88	0	17
2019	PC	30	42	9	11	8	0	72	19	115
2019	PC-02	15	46	23	8	8	0	62	15	13
2019	PC-03	32	39	6	11	12	0	71	23	66
2019	PC-04	35	40	10	15	0	0	75	15	20
2019	PC-05	30	60	0	10	0	0	90	10	10
2018	PC	24	40	12	14	9	1	65	23	95
2018	PC-02	35	25	10	25	5	0	60	30	20
2018	PC-03	21	48	13	6	13	0	69	19	48
2018	PC-04	19	38	13	19	6	6	60	27	16
2017	PC	20	45	16	12	6	1	66	18	113
2017	PC-02	13	42	23	11	6	5	58	18	30
2017	PC-03	29	35	15	13	8	0	63	21	52
2017	PC-04	14	62	14	10	0	0	76	10	21
2014	PC	18	45	12	18	6	0	64	25	110
2014	PC-02	19	48	10	24	0	0	67	24	21
2014	PC-03	14	42	18	21	5	0	56	26	57
2014	PC-04	18	55	5	14	9	0	73	23	22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	42	30	13	7	8	0	0	72	15	89
2020	PC-03	38	32	12	8	10	0	0	70	18	50
2020	PC-04	35	47	6	6	6	0	0	82	12	17
2019	PC	36	30	18	11	4	0	0	66	16	115
2019	PC-02	23	38	31	8	0	0	0	62	8	13
2019	PC-03	32	35	14	12	8	0	0	67	20	66
2019	PC-04	50	20	20	10	0	0	0	70	10	20
2019	PC-05	50	30	10	10	0	0	0	80	10	10
2018	PC	28	35	14	14	7	1	1	65	22	95
2018	PC-02	40	30	10	10	5	0	5	74	16	20
2018	PC-03	27	40	13	15	6	0	0	67	21	48
2018	PC-04	13	25	31	19	6	6	0	40	27	16
2017	PC	25	32	20	17	6	0	0	57	23	113
2017	PC-02	19	44	15	19	3	0	0	63	22	30
2017	PC-03	27	27	21	17	8	0	0	54	25	52
2017	PC-04	24	29	29	10	9	0	0	52	19	21
2014	PC	22	42	15	16	5	0	0	64	22	110
2014	PC-02	34	43	10	14	0	0	0	76	14	21
2014	PC-03	16	40	19	18	7	0	0	56	25	57
2014	PC-04	27	41	14	9	9	0	0	68	18	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	41	15	6	3	0	2	76	9	88
2020	PC-03	36	34	16	6	4	0	4	73	10	50
2020	PC-04	13	81	6	0	0	0	0	94	0	16
2019	PC	27	37	19	10	5	0	1	65	16	115
2019	PC-02	15	38	38	8	0	0	0	54	8	13
2019	PC-03	27	33	18	14	6	0	2	62	20	66
2019	PC-04	30	40	15	5	10	0	0	70	15	20
2019	PC-05	30	50	10	10	0	0	0	80	10	10
2018	PC	29	27	19	13	12	1	0	56	25	94
2018	PC-02	35	35	10	5	15	0	0	70	20	20
2018	PC-03	26	28	17	23	6	0	0	53	30	47
2018	PC-04	19	19	44	0	13	6	0	40	13	16
2017	PC	21	37	20	18	3	1	0	59	21	113
2017	PC-02	15	45	24	10	3	3	0	61	13	30
2017	PC-03	31	27	21	19	2	0	0	58	21	52
2017	PC-04	10	52	14	19	5	0	0	62	24	21
2014	PC	27	39	14	13	5	0	1	67	18	110
2014	PC-02	38	43	19	0	0	0	0	81	0	21
2014	PC-03	25	32	19	16	7	0	2	57	23	57
2014	PC-04	23	50	5	18	5	0	0	73	23	22

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	38	38	18	3	2	0	76	6	89
2020	PC-03	38	34	20	4	4	0	72	8	50
2020	PC-04	41	59	0	0	0	0	100	0	17
2019	PC	37	40	14	7	2	0	77	9	115
2019	PC-02	31	46	8	15	0	0	77	15	13
2019	PC-03	38	38	14	8	3	0	76	11	66
2019	PC-04	30	40	25	5	0	0	70	5	20
2019	PC-05	60	30	10	0	0	0	90	0	10
2018	PC	29	41	16	9	3	1	71	13	95
2018	PC-02	45	30	15	5	5	0	75	10	20
2018	PC-03	29	40	17	10	4	0	69	15	48
2018	PC-04	6	69	13	6	0	6	80	7	16
2017	PC	28	39	18	8	7	0	67	15	113
2017	PC-02	21	48	10	11	10	0	69	21	30
2017	PC-03	36	21	29	8	6	0	58	13	52
2017	PC-04	14	67	5	10	5	0	81	14	21
2014	PC	36	37	14	8	4	0	74	12	110
2014	PC-02	29	52	14	5	0	0	81	5	21
2014	PC-03	30	35	18	14	4	0	65	18	57
2014	PC-04	41	45	5	0	9	0	86	9	22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	29	40	18	7	6	0	0	70	12	89
2020	PC-03	34	44	14	4	4	0	0	78	8	50
2020	PC-04	24	47	24	6	0	0	0	71	6	17
2019	PC	28	46	18	4	4	0	0	74	8	114
2019	PC-02	15	38	38	8	0	0	0	54	8	13
2019	PC-03	30	47	14	3	6	0	0	77	9	66
2019	PC-04	30	55	10	5	0	0	0	85	5	20
2019	PC-05	10	30	50	10	0	0	0	40	10	10
2018	PC	44	31	19	4	1	1	0	76	5	95
2018	PC-02	55	25	20	0	0	0	0	80	0	20
2018	PC-03	46	33	19	2	0	0	0	79	2	48
2018	PC-04	50	31	6	0	6	6	0	87	7	16
2017	PC	37	38	15	5	4	0	1	76	9	113
2017	PC-02	47	39	10	4	0	0	0	86	4	30
2017	PC-03	40	40	15	2	2	0	0	81	4	52
2017	PC-04	19	43	24	5	5	0	5	65	10	21
2014	PC	40	37	12	8	2	0	1	78	10	110
2014	PC-02	62	29	9	0	0	0	0	91	0	21
2014	PC-03	40	39	14	5	0	0	2	80	5	57
2014	PC-04	32	45	5	14	5	0	0	77	18	22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	8	10	43	30	8	0	1	39	18	89
2020	PC-03	6	10	40	32	10	0	2	43	16	50
2020	PC-04	0	0	53	35	12	0	0	47	0	17
2019	PC	10	19	41	21	8	1	0	29	29	114
2019	PC-02	15	46	15	15	8	0	0	23	62	13
2019	PC-03	9	17	45	21	8	0	0	29	26	66
2019	PC-04	5	25	40	20	5	5	0	26	32	20
2019	PC-05	0	0	60	30	10	0	0	40	0	10
2018	PC	11	23	31	29	4	1	1	34	34	95
2018	PC-02	10	15	30	35	5	0	5	42	26	20
2018	PC-03	10	27	29	27	6	0	0	33	38	48
2018	PC-04	6	13	44	31	0	6	0	33	20	16
2017	PC	13	26	33	20	5	1	2	26	40	113
2017	PC-02	14	20	42	13	8	0	3	22	35	30
2017	PC-03	8	31	31	23	4	2	2	28	40	52
2017	PC-04	24	29	29	14	5	0	0	19	52	21
2014	PC	9	21	44	18	6	0	2	24	31	109
2014	PC-02	0	15	43	29	10	0	5	40	15	21
2014	PC-03	5	27	45	16	5	0	2	22	33	56
2014	PC-04	14	18	41	23	5	0	0	27	32	22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	4	7	34	35	18	1	1	54	11	89
2020	PC-03	2	4	42	30	20	0	2	51	6	50
2020	PC-04	0	0	35	41	18	6	0	63	0	17
2019	PC	4	11	34	34	16	2	0	51	15	112
2019	PC-02	8	17	33	25	17	0	0	42	25	12
2019	PC-03	3	9	27	41	18	2	0	60	12	66
2019	PC-04	5	11	53	21	5	5	0	28	17	19
2019	PC-05	0	10	40	30	20	0	0	50	10	10
2018	PC	7	13	33	33	12	2	1	46	21	95
2018	PC-02	5	10	20	40	20	0	5	63	16	20
2018	PC-03	6	13	31	38	10	2	0	49	19	48
2018	PC-04	6	19	50	19	0	6	0	20	27	16
2017	PC	14	20	29	26	9	1	2	36	34	112
2017	PC-02	14	20	29	26	8	0	3	35	35	30
2017	PC-03	10	19	31	23	13	2	2	38	30	52
2017	PC-04	20	20	35	20	5	0	0	25	40	20
2014	PC	8	20	32	24	10	2	3	36	30	108
2014	PC-02	5	10	24	33	14	10	5	56	17	21
2014	PC-03	7	25	34	18	12	0	4	31	33	56
2014	PC-04	14	10	38	33	5	0	0	38	24	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	21	25	33	17	3	0	1	20	47	89
2020	PC-03	18	24	38	12	6	0	2	18	43	50
2020	PC-04	12	24	41	24	0	0	0	24	35	17
2019	PC	28	27	31	11	4	0	0	14	55	113
2019	PC-03	27	26	30	14	3	0	0	17	53	66
2019	PC-04	25	30	40	5	0	0	0	5	55	20
2018	PC	34	24	22	12	5	2	1	17	60	95
2018	PC-02	40	5	30	10	15	0	0	25	45	20
2018	PC-03	29	27	23	13	4	2	2	17	59	48
2018	PC-04	25	50	13	6	0	6	0	7	80	16
2017	PC	41	21	25	10	1	2	1	11	64	113
2017	PC-02	39	17	22	13	0	5	3	14	62	30
2017	PC-03	33	31	23	10	2	2	0	12	65	52
2017	PC-04	62	9	29	0	0	0	0	0	71	21
2014	PC	37	27	26	6	1	0	2	7	66	110
2014	PC-02	34	14	38	5	0	0	10	5	53	21
2014	PC-03	39	30	21	9	2	0	0	10	68	57
2014	PC-04	32	32	32	5	0	0	0	5	64	22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	16	36	29	9	0	1	39	25	89
2020	PC-03	4	10	40	32	12	0	2	45	14	50
2020	PC-04	6	29	47	18	0	0	0	18	35	17
2019	PC	10	17	33	32	7	0	1	39	27	111
2019	PC-02	0	15	69	8	8	0	0	15	15	13
2019	PC-03	11	16	28	39	6	0	0	45	27	64
2019	PC-04	5	21	47	21	5	0	0	26	26	19
2019	PC-05	30	20	10	30	10	0	0	40	50	10
2018	PC	10	20	28	28	13	1	1	41	30	94
2018	PC-02	0	10	30	40	20	0	0	60	10	20
2018	PC-03	11	19	32	28	11	0	0	38	30	47
2018	PC-04	6	25	31	19	13	6	0	33	33	16
2017	PC	11	23	37	23	3	1	2	27	35	112
2017	PC-02	3	21	32	32	8	0	3	42	25	30
2017	PC-03	8	25	42	19	2	2	2	22	34	52
2017	PC-04	25	25	35	15	0	0	0	15	50	20
2014	PC	15	21	35	23	5	0	2	29	36	110
2014	PC-02	14	14	19	33	14	0	5	50	30	21
2014	PC-03	14	19	39	21	5	0	2	27	34	57
2014	PC-04	9	36	36	18	0	0	0	18	45	22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	11	14	34	26	14	0	1	40	25	88
2020	PC-03	2	16	28	36	16	0	2	53	18	50
2020	PC-04	13	13	44	19	13	0	0	31	25	16
2019	PC	14	17	27	29	10	2	2	40	32	114
2019	PC-02	15	8	31	38	8	0	0	46	23	13
2019	PC-03	15	14	26	30	14	0	2	45	29	66
2019	PC-04	15	35	25	20	0	5	0	21	53	20
2019	PC-05	10	20	20	40	0	0	10	44	33	10
2018	PC	14	28	26	26	4	2	1	31	43	94
2018	PC-02	10	15	35	35	5	0	0	40	25	20
2018	PC-03	11	34	23	28	2	0	2	30	46	47
2018	PC-04	13	25	38	13	6	6	0	20	40	16
2017	PC	22	25	26	20	3	1	3	24	48	112
2017	PC-02	21	16	32	22	5	0	3	28	39	30
2017	PC-03	17	23	29	21	4	2	4	27	43	52
2017	PC-04	25	45	10	20	0	0	0	20	70	20
2014	PC	20	24	31	17	5	0	3	23	45	110
2014	PC-02	19	19	19	33	10	0	0	43	38	21
2014	PC-03	18	28	33	11	5	0	5	17	48	57
2014	PC-04	18	23	32	23	5	0	0	27	41	22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	6	7	33	37	15	1	1	53	13	87
2020	PC-03	6	6	36	34	16	0	2	51	12	50
2020	PC-04	0	13	13	60	7	7	0	71	14	15
2019	PC	4	12	40	25	15	1	3	41	17	113
2019	PC-02	8	17	42	17	17	0	0	33	25	12
2019	PC-03	5	11	35	29	18	2	2	48	16	66
2019	PC-04	5	15	60	10	10	0	0	20	20	20
2019	PC-05	0	20	20	50	0	0	10	56	22	10
2018	PC	9	13	30	29	15	2	2	46	22	93
2018	PC-02	5	15	30	25	20	5	0	47	21	20
2018	PC-03	11	9	34	30	15	0	2	46	20	47
2018	PC-04	7	20	27	33	7	7	0	43	29	15
2017	PC	16	17	34	22	7	2	2	30	35	112
2017	PC-02	15	10	31	32	6	3	3	41	26	30
2017	PC-03	13	19	33	19	12	2	2	32	34	52
2017	PC-04	20	20	45	15	0	0	0	15	40	20
2014	PC	8	14	27	26	17	2	5	47	24	110
2014	PC-02	10	10	19	24	19	4	15	53	24	21
2014	PC-03	9	18	25	32	12	0	5	46	28	57
2014	PC-04	5	14	41	9	27	5	0	38	19	22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	13	28	28	26	3	0	1	30	42	89
2020	PC-03	12	24	32	26	4	0	2	31	37	50
2020	PC-04	18	35	29	18	0	0	0	18	53	17
2019	PC	20	25	29	18	6	1	1	25	46	114
2019	PC-02	15	23	31	23	8	0	0	31	38	13
2019	PC-03	20	21	27	23	6	2	2	30	42	66
2019	PC-04	20	40	35	5	0	0	0	5	60	20
2019	PC-05	40	10	20	20	10	0	0	30	50	10
2018	PC	22	28	26	17	3	2	1	21	52	95
2018	PC-02	25	10	30	35	0	0	0	35	35	20
2018	PC-03	17	31	31	17	2	2	0	19	49	48
2018	PC-04	25	44	19	0	6	6	0	7	73	16
2017	PC	31	24	28	14	0	1	3	14	57	113
2017	PC-02	30	17	29	18	0	0	6	19	50	30
2017	PC-03	21	37	31	8	0	2	2	8	60	52
2017	PC-04	52	14	19	14	0	0	0	14	67	21
2014	PC	26	25	30	12	1	2	5	14	54	110
2014	PC-02	19	19	47	5	5	0	5	10	40	21
2014	PC-03	30	21	23	17	0	2	7	19	56	57
2014	PC-04	14	41	36	5	0	5	0	5	57	22

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	5	15	32	31	16	0	1	48	20	87
2020	PC-03	4	15	23	35	21	0	2	57	19	48
2020	PC-04	0	18	41	35	6	0	0	41	18	17
2019	PC	5	19	35	29	10	1	1	40	24	113
2019	PC-02	0	15	54	23	8	0	0	31	15	13
2019	PC-03	3	17	31	34	14	2	0	48	20	65
2019	PC-04	5	25	45	25	0	0	0	25	30	20
2019	PC-05	30	20	30	20	0	0	0	20	50	10

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	21	39	16	10	3	3	7	68	15	89
2020	PC-03	28	36	12	10	2	6	6	73	14	50
2020	PC-04	6	53	35	6	0	0	0	59	6	17
2019	PC	25	32	15	12	6	6	3	63	20	115
2019	PC-02	15	54	8	8	8	0	8	75	17	13
2019	PC-03	29	20	17	17	6	8	5	55	26	66
2019	PC-04	10	55	20	5	5	5	0	68	11	20
2019	PC-05	40	50	10	0	0	0	0	90	0	10
2018	PC	18	29	26	11	5	6	4	53	18	93
2018	PC-02	30	10	30	20	10	0	0	40	30	20
2018	PC-03	21	30	19	4	6	11	9	63	13	47
2018	PC-04	0	47	40	7	0	7	0	50	7	15
2017	PC	24	33	15	11	5	7	5	64	18	112
2017	PC-02	19	32	17	14	3	8	6	60	20	30
2017	PC-03	31	24	18	12	2	8	6	64	16	51
2017	PC-04	14	48	14	5	14	0	5	65	20	21
2014	PC	34	31	13	9	6	5	3	70	17	110
2014	PC-02	52	24	14	0	5	5	0	80	5	21
2014	PC-03	19	37	16	14	5	4	5	62	21	57
2014	PC-04	45	27	5	9	5	9	0	80	15	22

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	47	33	11	5	5	0	80	9	88
2020	PC-03	48	34	10	4	4	0	82	8	50
2020	PC-04	31	56	13	0	0	0	88	0	16
2019	PC	43	34	7	10	6	0	77	16	115
2019	PC-02	46	38	8	8	0	0	85	8	13
2019	PC-03	42	27	9	14	8	0	70	21	66
2019	PC-04	50	45	5	0	0	0	95	0	20
2019	PC-05	50	50	0	0	0	0	100	0	10
2018	PC	52	28	6	10	4	0	80	14	93
2018	PC-02	50	15	10	15	10	0	65	25	20
2018	PC-03	49	30	9	11	2	0	79	13	47
2018	PC-04	47	47	0	7	0	0	93	7	15
2017	PC	49	31	7	10	4	0	79	14	113
2017	PC-02	44	22	13	18	3	0	66	21	30
2017	PC-03	50	31	8	10	2	0	81	12	52
2017	PC-04	38	52	0	5	5	0	90	10	21
2014	PC	57	22	11	8	1	1	80	9	110
2014	PC-02	57	24	10	5	0	5	85	5	21
2014	PC-03	44	26	14	14	2	0	70	16	57
2014	PC-04	86	9	5	0	0	0	95	0	22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	57	31	5	6	2	88	8	88
2020	PC-03	62	30	6	2	0	92	2	50
2020	PC-04	38	44	6	13	0	81	13	16
2019	PC	51	30	10	6	3	81	10	115
2019	PC-02	38	38	8	8	8	77	15	13
2019	PC-03	50	29	9	8	5	79	12	66
2019	PC-04	55	35	5	5	0	90	5	20
2019	PC-05	60	20	20	0	0	80	0	10
2018	PC	51	41	3	4	1	91	5	93
2018	PC-02	45	45	10	0	0	90	0	20
2018	PC-03	57	34	2	4	2	91	6	47
2018	PC-04	33	60	0	7	0	93	7	15
2017	PC	44	44	5	5	1	89	6	113
2017	PC-02	47	44	3	3	3	90	6	30
2017	PC-03	42	42	8	8	0	85	8	52
2017	PC-04	43	48	5	5	0	90	5	21
2014	PC	48	37	7	6	1	85	7	110
2014	PC-02	52	38	5	5	0	90	5	21
2014	PC-03	45	35	12	5	2	81	7	57
2014	PC-04	45	50	0	5	0	95	5	22

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	50	36	8	2	3	0	0	86	6	88
2020	PC-03	58	32	8	0	2	0	0	90	2	50
2020	PC-04	41	53	6	0	0	0	0	94	0	17
2019	PC	43	39	10	6	2	1	0	82	8	115
2019	PC-02	54	38	0	8	0	0	0	92	8	13
2019	PC-03	41	35	14	8	3	0	0	76	11	66
2019	PC-04	45	40	5	5	0	5	0	89	5	20
2019	PC-05	40	50	10	0	0	0	0	90	0	10
2018	PC	43	43	3	8	1	1	1	88	9	93
2018	PC-02	45	35	5	10	0	0	5	84	11	20
2018	PC-03	47	38	4	9	2	0	0	85	11	47
2018	PC-04	13	80	0	0	0	7	0	100	0	15

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	55	25	13	1	2	1	3	83	4	88
2020	PC-03	55	24	14	0	0	2	4	85	0	49
2020	PC-04	47	41	12	0	0	0	0	88	0	17

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	53	28	13	2	1	2	0	83	3	89
2020	PC-03	54	22	14	4	2	4	0	79	6	50
2020	PC-04	35	53	12	0	0	0	0	88	0	17
2019	PC	56	29	8	4	3	0	1	86	6	114
2019	PC-02	54	38	8	0	0	0	0	92	0	13
2019	PC-03	50	30	8	6	5	0	2	82	11	66
2019	PC-04	70	20	10	0	0	0	0	90	0	20
2019	PC-05	80	20	0	0	0	0	0	100	0	10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	31	10	8	2	2	0	79	10	89
2020	PC-03	48	30	6	10	2	4	0	81	13	50
2020	PC-04	47	35	6	6	6	0	0	82	12	17
2019	PC	38	38	7	9	8	0	1	76	17	114
2019	PC-02	38	54	0	8	0	0	0	92	8	13
2019	PC-03	33	35	9	11	11	0	2	69	22	66
2019	PC-04	45	45	5	0	5	0	0	90	5	20
2019	PC-05	50	30	0	20	0	0	0	80	20	10
2018	PC	41	39	8	6	3	1	1	82	10	95
2018	PC-02	40	40	10	10	0	0	0	80	10	20
2018	PC-03	42	33	10	6	6	0	2	77	13	48
2018	PC-04	25	63	6	0	0	6	0	93	0	16
2017	PC	40	33	16	5	5	0	1	74	11	113
2017	PC-02	43	47	10	0	0	0	0	90	0	30
2017	PC-03	38	25	21	10	6	0	0	63	15	52
2017	PC-04	38	33	10	5	10	0	5	75	15	21
2014	PC	40	33	12	9	5	0	2	74	14	110
2014	PC-02	62	28	5	5	0	0	0	90	5	21
2014	PC-03	37	26	18	12	5	0	2	64	18	57
2014	PC-04	23	59	9	5	0	0	5	86	5	22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	53	27	8	6	2	4	84	8	89
2020	PC-03	54	22	8	8	2	6	81	11	50
2020	PC-04	47	41	12	0	0	0	88	0	17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	54	31	2	7	4	1	86	11	89
2020	PC-03	50	32	2	10	4	2	84	14	50
2020	PC-04	53	35	6	6	0	0	88	6	17
2019	PC	42	35	10	9	4	0	77	13	113
2019	PC-03	42	30	11	12	5	0	73	17	66
2019	PC-04	45	35	15	0	5	0	80	5	20
2018	PC	47	27	13	7	4	1	76	12	95
2018	PC-02	40	35	5	10	10	0	75	20	20
2018	PC-03	48	25	17	8	2	0	73	10	48
2018	PC-04	38	31	19	6	0	6	73	7	16
2017	PC	47	38	5	4	4	2	87	8	113
2017	PC-02	45	35	6	3	3	8	86	7	30
2017	PC-03	48	40	6	4	2	0	88	6	52
2017	PC-04	43	43	5	0	10	0	86	10	21
2014	PC	40	35	9	9	6	0	75	16	109
2014	PC-02	57	33	5	0	5	0	90	5	21
2014	PC-03	33	33	14	14	5	0	67	19	57
2014	PC-04	33	52	5	5	5	0	86	10	21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	57	43	89
2020	PC-03	64	36	50
2020	PC-04	41	59	17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	78	13	2	1	2	3	96	1	89
2020	PC-03	74	16	4	0	4	2	96	0	50
2020	PC-04	94	6	0	0	0	0	100	0	17

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	56	28	8	6	1	1	0	85	7	89
2020	PC-03	54	30	10	4	0	2	0	86	4	50
2020	PC-04	59	35	0	6	0	0	0	94	6	17
2019	PC	58	19	11	9	3	0	0	77	11	114
2019	PC-02	77	15	0	0	8	0	0	92	8	13
2019	PC-03	55	17	15	11	3	0	0	71	14	66
2019	PC-04	60	25	5	10	0	0	0	85	10	20
2019	PC-05	60	30	0	10	0	0	0	90	10	10
2018	PC	53	26	13	4	3	1	0	80	7	95
2018	PC-02	55	20	15	5	5	0	0	75	10	20
2018	PC-03	54	23	15	6	2	0	0	77	8	48
2018	PC-04	44	38	13	0	0	6	0	87	0	16
2017	PC	53	29	8	5	5	0	0	82	11	113
2017	PC-02	56	31	3	6	3	0	0	87	10	30
2017	PC-03	46	33	12	6	4	0	0	79	10	52
2017	PC-04	57	29	5	0	10	0	0	86	10	21
2014	PC	52	20	11	13	2	1	1	74	15	109
2014	PC-02	67	14	10	5	0	0	4	85	5	21
2014	PC-03	46	23	14	14	4	0	0	68	18	57
2014	PC-04	52	29	10	5	0	5	0	85	5	21

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	30	12	4	1	9	0	80	6	89
2020	PC-03	44	24	12	8	0	12	0	77	9	50
2020	PC-04	47	47	6	0	0	0	0	94	0	17
2019	PC	31	30	16	11	1	11	0	69	14	115
2019	PC-02	31	38	15	8	8	0	0	69	15	13
2019	PC-03	35	24	14	11	0	17	0	71	13	66
2019	PC-04	20	35	25	15	0	5	0	58	16	20
2019	PC-05	50	30	10	0	0	10	0	89	0	10
2018	PC	29	22	18	15	2	13	1	60	20	95
2018	PC-02	35	20	15	10	5	15	0	65	18	20
2018	PC-03	31	19	17	17	0	15	2	60	20	48
2018	PC-04	13	38	25	19	0	6	0	53	20	16
2017	PC	18	35	21	12	3	13	0	60	16	112
2017	PC-02	13	46	17	3	3	18	0	72	8	30
2017	PC-03	17	25	25	17	0	15	0	50	20	52
2017	PC-04	25	40	20	5	5	5	0	68	11	20
2014	PC	24	25	18	8	4	21	0	61	16	110
2014	PC-02	38	14	10	5	5	29	0	73	13	21
2014	PC-03	23	23	26	7	3	18	0	55	13	57
2014	PC-04	5	45	9	5	9	27	0	69	19	22

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	36	16	7	4	1	73	11	89
2020	PC-03	36	32	20	6	4	2	69	10	50
2020	PC-04	29	59	6	6	0	0	88	6	17
2019	PC	28	33	23	10	3	3	63	14	115
2019	PC-02	15	46	31	0	8	0	62	8	13
2019	PC-03	33	29	20	12	2	5	65	14	66
2019	PC-04	15	30	35	10	5	5	47	16	20
2019	PC-05	50	40	0	10	0	0	90	10	10
2018	PC	23	29	18	17	9	3	54	27	95
2018	PC-02	30	20	15	15	15	5	53	32	20
2018	PC-03	23	27	23	17	8	2	51	26	48
2018	PC-04	13	31	19	25	6	6	47	33	16
2017	PC	10	33	23	17	11	6	46	30	113
2017	PC-02	10	30	23	13	16	8	43	32	30
2017	PC-03	8	29	27	23	6	8	40	31	52
2017	PC-04	9	43	24	10	14	0	52	24	21
2014	PC	16	27	28	14	8	6	47	23	110
2014	PC-02	38	10	29	5	5	14	56	11	21
2014	PC-03	11	26	30	18	10	5	39	30	57
2014	PC-04	5	45	32	9	5	5	52	14	22

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	19	38	22	8	10	2	0	59	18	89
2020	PC-03	22	38	20	6	12	2	0	61	18	50
2020	PC-04	18	35	35	12	0	0	0	53	12	17
2019	PC	19	32	20	16	6	6	0	55	23	114
2019	PC-02	15	31	23	23	0	8	0	50	25	13
2019	PC-03	23	30	17	17	6	8	0	57	25	66
2019	PC-04	15	20	35	15	10	5	0	37	26	20
2019	PC-05	20	70	0	0	10	0	0	90	10	10
2018	PC	13	30	18	19	11	8	1	47	33	93
2018	PC-02	15	35	5	15	20	10	0	56	39	20
2018	PC-03	11	28	20	24	9	7	2	43	36	46
2018	PC-04	13	25	25	25	6	6	0	40	33	16
2017	PC	7	29	22	22	13	7	0	38	38	113
2017	PC-02	6	29	31	10	16	8	0	38	28	30
2017	PC-03	6	21	19	35	10	10	0	30	49	52
2017	PC-04	5	48	24	10	14	0	0	52	24	21
2014	PC	10	27	21	20	10	12	0	42	34	109
2014	PC-02	19	29	14	10	10	19	0	59	23	21
2014	PC-03	9	25	19	25	10	12	0	38	40	57
2014	PC-04	5	29	33	14	10	10	0	37	26	21

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	16	44	14	19	7	0	60	26	88
2020	PC-03	14	45	12	20	8	0	59	29	49
2020	PC-04	18	41	18	24	0	0	59	24	17
2019	PC	17	26	25	20	9	4	45	30	114
2019	PC-02	23	15	38	8	0	15	45	9	13
2019	PC-03	18	24	20	27	9	2	43	37	66
2019	PC-04	15	25	35	15	5	5	42	21	20
2019	PC-05	10	50	20	0	20	0	60	20	10
2018	PC	12	28	20	26	11	4	41	38	94
2018	PC-02	20	25	15	15	20	5	47	37	20
2018	PC-03	6	27	21	31	10	4	35	43	48
2018	PC-04	13	13	40	27	0	7	29	29	15
2017	PC	10	31	15	26	17	2	41	43	113
2017	PC-02	6	19	27	23	16	8	28	43	30
2017	PC-03	6	33	12	31	19	0	38	50	52
2017	PC-04	19	43	10	19	10	0	62	29	21
2014	PC	12	27	17	25	16	4	40	42	109
2014	PC-02	29	29	15	19	10	0	57	28	21
2014	PC-03	5	23	21	25	19	7	30	47	57
2014	PC-04	10	33	19	29	10	0	43	38	21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	49	24	13	3	2	6	2	79	6	89
2020	PC-03	52	18	16	4	2	8	0	76	7	50
2020	PC-04	47	35	6	6	6	0	0	82	12	17
2019	PC	43	22	23	5	0	6	2	70	6	115
2019	PC-02	46	8	31	8	0	8	0	58	8	13
2019	PC-03	42	20	24	5	0	6	3	68	5	66
2019	PC-04	40	35	15	0	0	10	0	83	0	20
2019	PC-05	60	40	0	0	0	0	0	100	0	10

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	19	45	26	7	2	1	0	65	9	89
2020	PC-03	22	44	26	4	2	2	0	67	6	50
2020	PC-04	6	53	24	18	0	0	0	59	18	17
2019	PC	16	40	23	10	7	3	2	58	18	113
2019	PC-02	23	31	31	0	8	8	0	58	8	13
2019	PC-03	18	38	22	12	6	2	2	59	19	65
2019	PC-04	5	42	26	11	11	5	0	50	22	19
2019	PC-05	10	60	10	0	10	0	10	78	11	10
2018	PC	14	44	16	15	10	2	0	59	25	94
2018	PC-02	30	45	0	15	5	5	0	79	21	20
2018	PC-03	11	38	23	15	13	0	0	49	28	47
2018	PC-04	0	56	19	13	6	6	0	60	20	16
2017	PC	18	32	25	15	10	0	0	50	25	112
2017	PC-02	24	30	26	13	6	0	0	54	19	30
2017	PC-03	15	29	27	19	10	0	0	44	29	52
2017	PC-04	20	35	20	10	15	0	0	55	25	20
2014	PC	19	35	24	15	6	1	0	55	21	109
2014	PC-02	24	43	24	5	5	0	0	66	10	21
2014	PC-03	14	28	30	18	9	2	0	43	27	57
2014	PC-04	19	43	19	14	5	0	0	62	19	21

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	16	36	25	18	2	2	53	21	88
2020	PC-03	24	32	24	16	2	2	57	18	50
2020	PC-04	0	50	25	25	0	0	50	25	16
2019	PC	15	29	29	15	7	5	46	23	114
2019	PC-02	15	23	31	15	8	8	42	25	13
2019	PC-03	22	22	32	15	5	5	45	21	65
2019	PC-04	5	40	20	10	20	5	47	32	20
2019	PC-05	0	50	10	30	0	10	56	33	10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	26	40	19	6	4	3	1	69	11	89
2020	PC-03	24	44	26	2	4	0	0	68	6	50
2020	PC-04	35	35	6	18	0	6	0	75	19	17
2019	PC	27	41	14	10	6	2	0	70	16	114
2019	PC-02	23	23	38	8	8	0	0	46	15	13
2019	PC-03	29	43	8	14	6	0	0	72	20	65
2019	PC-04	20	45	15	5	10	5	0	68	16	20
2019	PC-05	40	50	10	0	0	0	0	90	0	10
2018	PC	23	46	8	15	3	2	2	73	19	95
2018	PC-02	30	45	15	5	0	5	0	79	5	20
2018	PC-03	19	48	8	15	4	2	4	71	20	48
2018	PC-04	6	63	0	25	6	0	0	69	31	16
2017	PC	28	37	16	13	2	4	0	68	15	113
2017	PC-02	24	32	20	16	0	8	0	61	17	30
2017	PC-03	27	42	15	10	2	4	0	72	12	52
2017	PC-04	38	29	19	10	5	0	0	67	14	21
2014	PC	34	46	6	6	4	4	0	83	10	110
2014	PC-02	38	43	5	0	5	9	0	89	5	21
2014	PC-03	30	42	9	12	3	4	0	75	16	57
2014	PC-04	23	68	5	0	5	0	0	91	5	22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	43	17	3	2	1	77	6	87
2020	PC-03	35	48	13	2	2	0	83	4	48
2020	PC-04	24	41	29	6	0	0	65	6	17
2019	PC	29	42	18	8	1	2	72	9	114
2019	PC-02	25	33	17	17	8	0	58	25	12
2019	PC-03	36	44	11	6	0	3	83	6	66
2019	PC-04	10	40	35	15	0	0	50	15	20
2019	PC-05	30	50	20	0	0	0	80	0	10
2018	PC	26	43	19	11	0	1	70	11	95
2018	PC-02	40	40	10	10	0	0	80	10	20
2018	PC-03	21	44	21	15	0	0	65	15	48
2018	PC-04	19	44	25	6	0	6	67	7	16

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	18	35	22	9	8	7	1	57	18	89
2020	PC-03	16	42	22	6	6	8	0	63	13	50
2020	PC-04	24	24	29	12	6	6	0	50	19	17
2019	PC	15	29	23	14	8	10	2	49	25	115
2019	PC-02	15	23	31	8	15	8	0	42	25	13
2019	PC-03	15	27	21	12	8	15	2	51	24	66
2019	PC-04	10	35	20	25	10	0	0	45	35	20
2019	PC-05	20	40	40	0	0	0	0	60	0	10
2018	PC	14	21	20	15	16	13	1	41	36	94
2018	PC-02	10	35	10	10	15	20	0	56	31	20
2018	PC-03	17	13	21	19	15	13	2	35	40	47
2018	PC-04	6	19	31	19	13	13	0	29	36	16
2017	PC	12	23	18	21	17	8	1	39	42	113
2017	PC-02	6	32	20	24	10	8	0	42	36	30
2017	PC-03	15	15	15	21	21	10	2	35	48	52
2017	PC-04	10	24	19	24	19	5	0	35	45	21
2014	PC	13	20	15	14	19	19	0	40	40	110
2014	PC-02	19	29	19	5	9	19	0	59	17	21
2014	PC-03	9	12	19	16	21	23	0	27	48	57
2014	PC-04	5	32	9	23	14	18	0	44	44	22

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	26	36	16	15	6	2	63	21	89
2020	PC-03	24	32	18	14	8	4	58	23	50
2020	PC-04	18	41	18	24	0	0	59	24	17
2019	PC	19	37	16	18	11	0	56	28	114
2019	PC-02	23	15	46	8	8	0	38	15	13
2019	PC-03	23	29	12	23	12	0	52	35	65
2019	PC-04	10	55	10	15	10	0	65	25	20
2019	PC-05	20	70	10	0	0	0	90	0	10
2018	PC	16	36	19	17	12	1	52	29	95
2018	PC-02	15	50	10	15	10	0	65	25	20
2018	PC-03	19	25	23	23	10	0	44	33	48
2018	PC-04	6	31	31	13	13	6	40	27	16
2017	PC	24	31	18	16	12	0	54	28	113
2017	PC-02	32	22	17	16	13	0	54	29	30
2017	PC-03	21	27	25	13	13	0	48	27	52
2017	PC-04	14	52	10	19	5	0	67	24	21
2014	PC	17	38	11	25	4	4	58	31	110
2014	PC-02	14	34	10	33	0	9	53	37	21
2014	PC-03	19	32	14	26	7	2	52	34	57
2014	PC-04	14	55	9	18	0	5	71	19	22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	18	35	16	15	13	2	1	55	29	89
2020	PC-03	20	24	14	22	18	2	0	45	41	50
2020	PC-04	12	65	18	0	6	0	0	76	6	17
2019	PC	15	25	22	16	21	1	1	41	37	115
2019	PC-02	15	8	62	8	8	0	0	23	15	13
2019	PC-03	18	17	20	24	20	2	0	35	45	66
2019	PC-04	5	50	15	0	30	0	0	55	30	20
2019	PC-05	20	40	0	10	20	0	10	67	33	10
2018	PC	8	27	16	24	19	2	3	38	46	95
2018	PC-02	5	35	10	30	20	0	0	40	50	20
2018	PC-03	13	19	17	29	19	2	2	33	50	48
2018	PC-04	6	31	25	13	19	6	0	40	33	16
2017	PC	9	29	11	22	25	3	0	39	49	113
2017	PC-02	4	29	13	17	29	8	0	36	50	30
2017	PC-03	8	27	8	31	25	2	0	35	57	52
2017	PC-04	5	43	14	14	24	0	0	48	38	21
2014	PC	7	30	12	23	25	1	2	38	49	110
2014	PC-02	5	29	10	24	29	0	5	35	55	21
2014	PC-03	7	26	9	26	30	2	0	34	57	57
2014	PC-04	0	50	18	14	18	0	0	50	32	22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	38	30	19	7	3	0	2	70	10	89
2020	PC-03	36	28	18	8	6	0	4	67	15	50
2020	PC-04	35	47	12	6	0	0	0	82	6	17
2019	PC	42	27	19	3	4	2	4	73	7	113
2019	PC-02	54	23	8	0	0	8	8	91	0	13
2019	PC-03	41	23	24	3	5	2	3	67	8	66
2019	PC-04	45	45	10	0	0	0	0	90	0	20
2019	PC-05	30	20	20	10	10	0	10	56	22	10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	46	30	13	6	2	0	2	78	8	89
2020	PC-03	50	28	16	0	2	0	4	81	2	50
2020	PC-04	29	35	24	12	0	0	0	65	12	17
2019	PC	45	22	18	9	4	1	2	68	14	114
2019	PC-02	38	23	15	15	8	0	0	62	23	13
2019	PC-03	48	21	14	9	6	0	2	71	15	66
2019	PC-04	35	20	30	10	0	5	0	58	11	20
2019	PC-05	50	10	30	0	0	0	10	67	0	10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	78	7	3	2	0	6	4	94	3	89
2020	PC-03	74	10	4	0	0	6	6	95	0	50
2020	PC-04	94	0	0	0	0	6	0	100	0	17
2019	PC	77	8	5	3	2	3	3	89	6	115
2019	PC-02	54	8	8	0	8	15	8	80	10	13
2019	PC-03	79	8	6	3	2	2	2	89	5	66
2019	PC-04	85	10	5	0	0	0	0	95	0	20
2019	PC-05	90	0	0	0	0	0	10	100	0	10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	78	13	2	1	0	6	96	1	88
2020	PC-03	74	14	2	2	0	8	96	2	50
2020	PC-04	88	6	0	0	0	6	100	0	17
2019	PC	83	5	3	0	1	8	97	0	114
2019	PC-02	85	8	0	0	0	8	100	0	13
2019	PC-03	83	5	5	0	2	6	95	0	66
2019	PC-04	85	10	0	0	0	5	100	0	20
2019	PC-05	80	0	0	0	0	20	100	0	10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	20	52	9	15	2	1	1	74	17	89
2020	PC-03	26	42	8	18	2	2	2	71	21	50
2020	PC-04	18	65	12	6	0	0	0	82	6	17
2019	PC	22	46	21	8	3	1	0	68	11	114
2019	PC-02	31	46	23	0	0	0	0	77	0	13
2019	PC-03	22	45	17	14	3	0	0	66	17	65
2019	PC-04	25	40	30	0	5	0	0	65	5	20
2019	PC-05	10	70	20	0	0	0	0	80	0	10
2018	PC	16	40	24	8	9	1	1	57	18	95
2018	PC-02	20	35	25	5	10	0	5	58	16	20
2018	PC-03	19	35	29	8	8	0	0	54	17	48
2018	PC-04	6	50	13	19	6	6	0	60	27	16
2017	PC	13	30	25	19	10	2	0	44	30	112
2017	PC-02	10	22	28	26	6	8	0	35	35	30
2017	PC-03	12	31	29	16	12	0	0	43	27	51
2017	PC-04	14	33	19	19	14	0	0	48	33	21

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	49	7	4	3	0	1	85	8	89
2020	PC-03	34	50	4	8	2	0	2	86	10	50
2020	PC-04	29	53	12	0	6	0	0	82	6	17
2019	PC	40	41	11	5	2	1	0	82	7	115
2019	PC-02	38	46	8	0	8	0	0	85	8	13
2019	PC-03	42	38	12	5	2	2	0	82	6	66
2019	PC-04	40	45	10	5	0	0	0	85	5	20
2019	PC-05	40	50	10	0	0	0	0	90	0	10
2018	PC	37	44	6	6	3	3	0	84	10	95
2018	PC-02	50	30	10	5	5	0	0	80	10	20
2018	PC-03	31	50	8	4	2	4	0	85	7	48
2018	PC-04	19	63	0	13	0	6	0	87	13	16
2017	PC	37	41	15	6	0	1	0	79	6	113
2017	PC-02	51	38	7	3	0	0	0	90	3	30
2017	PC-03	33	38	17	10	0	2	0	73	10	52
2017	PC-04	24	52	24	0	0	0	0	76	0	21
2014	PC	42	40	10	5	0	4	0	85	5	110
2014	PC-02	43	33	19	0	0	5	0	80	0	21
2014	PC-03	35	42	11	7	0	5	0	82	7	57
2014	PC-04	45	50	5	0	0	0	0	95	0	22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	36	15	1	0	3	1	83	1	88
2020	PC-03	41	37	16	2	0	2	2	81	2	49
2020	PC-04	47	41	12	0	0	0	0	88	0	17
2019	PC	48	32	15	2	1	2	0	82	3	114
2019	PC-02	46	31	15	0	8	0	0	77	8	13
2019	PC-03	53	32	11	3	0	2	0	86	3	66
2019	PC-04	53	26	16	0	0	5	0	83	0	19
2019	PC-05	30	50	20	0	0	0	0	80	0	10
2018	PC	44	35	16	1	2	2	0	81	3	95
2018	PC-02	50	30	15	0	5	0	0	80	5	20
2018	PC-03	42	40	17	0	0	2	0	83	0	48
2018	PC-04	38	38	13	6	0	6	0	80	7	16
2017	PC	32	39	20	4	2	3	0	74	5	113
2017	PC-02	35	40	14	3	3	5	0	79	7	30
2017	PC-03	33	35	25	4	2	2	0	69	6	52
2017	PC-04	24	48	24	0	0	5	0	75	0	21
2014	PC	46	34	8	5	0	7	0	86	5	110
2014	PC-02	43	29	14	0	0	14	0	83	0	21
2014	PC-03	46	32	9	7	0	7	0	83	7	57
2014	PC-04	41	50	5	0	0	5	0	95	0	22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	31	15	3	1	6	1	80	5	89
2020	PC-03	42	38	10	2	0	6	2	87	2	50
2020	PC-04	53	24	24	0	0	0	0	76	0	17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	39	35	7	5	2	6	7	84	8	88
2020	PC-03	40	40	8	0	0	6	6	91	0	50
2020	PC-04	31	50	6	0	0	6	6	93	0	16

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	59	26	8	6	0	0	1	86	6	87
2020	PC-03	59	27	8	4	0	0	2	88	4	49
2020	PC-04	44	50	0	6	0	0	0	94	6	16
2019	PC	50	36	10	3	0	1	0	86	4	115
2019	PC-02	54	31	8	8	0	0	0	85	8	13
2019	PC-03	52	35	11	2	0	2	0	88	2	66
2019	PC-04	45	35	15	5	0	0	0	80	5	20
2019	PC-05	60	30	10	0	0	0	0	90	0	10
2018	PC	42	43	7	5	1	1	0	86	6	95
2018	PC-02	45	40	10	5	0	0	0	85	5	20
2018	PC-03	42	44	8	4	2	0	0	85	6	48
2018	PC-04	31	56	6	0	0	6	0	93	0	16
2017	PC	36	47	5	5	6	0	0	83	11	113
2017	PC-02	37	47	6	6	3	0	0	84	10	30
2017	PC-03	38	44	8	4	6	0	0	83	10	52
2017	PC-04	24	62	0	5	10	0	0	86	14	21
2014	PC	44	38	8	8	0	1	0	83	8	110
2014	PC-02	48	43	5	5	0	0	0	90	5	21
2014	PC-03	42	33	12	10	0	2	0	77	11	57
2014	PC-04	45	45	5	5	0	0	0	91	5	22

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	34	13	6	3	0	1	78	9	88
2020	PC-03	44	30	18	4	2	0	2	76	6	50
2020	PC-04	44	38	6	13	0	0	0	81	13	16
2019	PC	37	32	20	7	3	1	0	70	10	114
2019	PC-02	25	58	8	0	8	0	0	83	8	12
2019	PC-03	45	24	17	11	2	2	0	71	12	66
2019	PC-04	15	40	35	5	5	0	0	55	10	20
2019	PC-05	50	30	20	0	0	0	0	80	0	10
2018	PC	27	29	24	14	4	1	0	57	18	95
2018	PC-02	35	30	10	25	0	0	0	65	25	20
2018	PC-03	27	29	27	15	2	0	0	56	17	48
2018	PC-04	13	31	38	6	6	6	0	47	13	16
2017	PC	25	34	20	13	7	0	0	59	20	113
2017	PC-02	24	33	30	10	3	0	0	58	13	30
2017	PC-03	25	33	21	17	4	0	0	58	21	52
2017	PC-04	14	48	10	14	14	0	0	62	29	21
2014	PC	29	36	13	14	7	0	1	66	21	110
2014	PC-02	33	43	14	5	0	0	4	80	5	21
2014	PC-03	25	33	12	19	11	0	0	58	30	57
2014	PC-04	32	41	14	5	9	0	0	73	14	22

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	44	38	10	6	2	0	0	82	8	88
2020	PC-03	50	28	14	6	2	0	0	78	8	50
2020	PC-04	31	56	6	0	6	0	0	88	6	16
2019	PC	37	35	17	10	2	0	0	71	11	115
2019	PC-02	23	62	8	0	8	0	0	85	8	13
2019	PC-03	45	26	17	11	2	0	0	71	12	66
2019	PC-04	15	45	30	10	0	0	0	60	10	20
2019	PC-05	50	30	10	10	0	0	0	80	10	10
2018	PC	28	33	18	14	6	1	0	62	20	95
2018	PC-02	30	35	10	15	10	0	0	65	25	20
2018	PC-03	29	29	21	17	4	0	0	58	21	48
2018	PC-04	25	38	19	13	0	6	0	67	13	16
2017	PC	26	39	14	13	8	0	0	65	21	113
2017	PC-02	32	29	17	16	6	0	0	61	23	30
2017	PC-03	25	38	15	17	4	0	0	63	21	52
2017	PC-04	14	52	14	5	14	0	0	67	19	21
2014	PC	31	34	14	15	6	0	1	65	21	110
2014	PC-02	38	24	24	10	0	0	4	65	10	21
2014	PC-03	25	35	11	21	9	0	0	60	30	57
2014	PC-04	32	45	9	9	5	0	0	77	14	22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	34	30	11	18	5	2	0	65	23	88
2020	PC-03	38	28	10	20	2	2	0	67	22	50
2020	PC-04	25	31	19	25	0	0	0	56	25	16
2019	PC	23	29	29	13	5	2	0	52	19	115
2019	PC-02	23	31	31	8	8	0	0	54	15	13
2019	PC-03	26	29	20	17	6	3	0	56	23	66
2019	PC-04	10	25	50	15	0	0	0	35	15	20
2019	PC-05	40	20	30	0	10	0	0	60	10	10
2018	PC	17	26	21	19	12	4	1	46	32	95
2018	PC-02	25	25	15	15	20	0	0	50	35	20
2018	PC-03	15	29	19	23	8	6	0	47	33	48
2018	PC-04	6	19	44	13	13	6	0	27	27	16
2017	PC	21	29	15	16	16	3	0	52	33	113
2017	PC-02	21	37	13	7	19	3	0	59	27	30
2017	PC-03	19	27	15	23	12	4	0	48	36	52
2017	PC-04	14	33	19	14	19	0	0	48	33	21
2014	PC	24	24	24	15	10	5	0	50	26	110
2014	PC-02	19	19	38	14	0	10	0	42	16	21
2014	PC-03	25	17	21	18	14	5	0	44	33	57
2014	PC-04	14	45	23	9	9	0	0	59	18	22

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PC	21	37	42	89
2020	PC-03	22	36	42	50
2020	PC-04	24	35	41	17
2019	PC	27	30	43	114
2019	PC-02	38	15	46	13
2019	PC-03	21	30	48	66
2019	PC-04	35	30	35	20
2019	PC-05	30	50	20	10
2018	PC	39	24	37	95
2018	PC-02	45	15	40	20
2018	PC-03	35	25	40	48
2018	PC-04	50	25	25	16
2017	PC	36	30	34	113
2017	PC-02	55	26	19	30
2017	PC-03	27	33	40	52
2017	PC-04	38	24	38	21
2014	PC	28	28	44	110
2014	PC-02	38	29	34	21
2014	PC-03	28	25	47	57
2014	PC-04	23	36	41	22

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PC	11	47	37	0	0	5	19
2020	PC-03	0	55	36	0	0	9	11
2019	PC	0	45	55	0	0	0	31
2019	PC-03	0	29	71	0	0	0	14
2018	PC	8	27	46	3	11	5	37
2018	PC-03	0	24	41	6	18	12	17
2017	PC	10	23	39	12	11	5	40
2017	PC-02	0	31	36	6	15	12	16
2017	PC-03	7	14	43	29	7	0	14
2014	PC	3	36	42	13	9999	6	31
2014	PC-03	6	38	44	13	9999	0	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	7	93	89
2019	PC	13	87	115
2019	PC-03	12	88	66
2019	PC-04	0	100	20
2018	PC	13	87	94
2018	PC-02	25	75	20
2018	PC-03	11	89	47

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	50	50	12

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	15
2018	PC	0	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	15
2018	PC	0	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	15
2018	PC	0	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	15
2018	PC	0	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	53	47	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	53	47	15
2018	PC	50	50	12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	33	67	15
2018	PC	42	58	12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	47	53	15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	53	47	15
2018	PC	42	58	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	15
2018	PC	0	100	12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	15
2018	PC	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	67	33	15
2018	PC	58	42	12

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	33	67	15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	64	36	14
2018	PC	58	42	12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	14
2018	PC	0	100	12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	14
2018	PC	0	100	12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	42	58	12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	12

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PC	0	100	12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13
2018	PC	0	100	12

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	54	46	13
2018	PC	58	42	12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13
2018	PC	0	100	12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	62	38	13
2018	PC	50	50	12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	0	100	13
2018	PC	0	100	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	10	22	17	4	6	27	13	55	17	89
2020	PC-03	8	16	20	2	4	36	14	48	12	50
2020	PC-04	18	35	18	18	0	12	0	60	20	17
2019	PC	11	16	17	13	1	31	10	46	24	115
2019	PC-02	23	15	23	15	0	0	23	50	20	13
2019	PC-03	14	5	15	14	2	41	11	38	31	66
2019	PC-04	5	35	20	10	0	25	5	57	14	20
2019	PC-05	0	50	10	0	0	30	10	83	0	10
2018	PC	7	18	11	7	8	41	7	49	31	95
2018	PC-02	15	10	15	10	5	35	10	45	27	20
2018	PC-03	6	6	8	6	10	52	10	33	44	48
2018	PC-04	6	50	0	13	6	25	0	75	25	16
2017	PC	9	15	22	10	9	25	10	37	29	113
2017	PC-02	3	6	24	6	10	35	16	19	32	30
2017	PC-03	10	8	19	13	6	31	13	31	34	52
2017	PC-04	14	29	24	10	14	10	0	47	26	21
2014	PC	13	18	10	5	4	43	7	62	18	110
2014	PC-02	14	24	14	0	0	43	5	73	0	21
2014	PC-03	10	14	7	7	7	47	7	54	31	57
2014	PC-04	9	27	9	5	0	41	9	73	9	22

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	28	39	15	6	1	8	3	76	8	89
2020	PC-03	26	44	14	4	0	8	4	80	5	50
2020	PC-04	24	35	29	12	0	0	0	59	12	17
2019	PC	31	30	18	12	1	8	1	66	14	114
2019	PC-02	38	23	23	15	0	0	0	62	15	13
2019	PC-03	29	29	18	9	2	12	2	67	12	66
2019	PC-04	30	40	5	20	0	5	0	74	21	20
2019	PC-05	50	30	20	0	0	0	0	80	0	10
2018	PC	25	40	16	9	2	7	0	70	13	95
2018	PC-02	30	35	10	10	5	10	0	72	17	20
2018	PC-03	21	44	21	6	2	6	0	69	9	48
2018	PC-04	31	31	13	19	0	6	0	67	20	16
2017	PC	22	31	22	11	4	8	0	58	17	112
2017	PC-02	23	34	14	10	7	12	0	65	19	29
2017	PC-03	15	31	25	15	2	12	0	52	20	52
2017	PC-04	29	29	29	10	5	0	0	57	14	21
2014	PC	28	28	17	7	3	16	0	67	12	110
2014	PC-02	38	24	14	0	0	24	0	81	0	21
2014	PC-03	21	32	16	11	4	18	0	64	17	57
2014	PC-04	27	36	23	5	5	5	0	67	10	22

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	8	92	88
2020	PC-04	0	100	17
2019	PC	6	94	114
2019	PC-04	0	100	19
2019	PC-05	0	100	10
2018	PC	6	94	95
2018	PC-04	0	100	16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	14	20	11	2	2	40	10	68	9	88
2020	PC-03	10	14	14	0	2	47	12	60	5	49
2020	PC-04	18	29	6	0	0	47	0	89	0	17
2019	PC	15	11	18	4	2	36	15	52	13	114
2019	PC-03	15	3	15	6	2	42	17	44	19	66
2019	PC-04	10	20	25	0	0	35	10	55	0	20
2018	PC	12	15	14	5	3	41	11	54	17	95
2018	PC-02	15	10	5	0	5	50	15	71	14	20
2018	PC-03	6	8	15	8	2	46	15	37	26	48
2018	PC-04	25	31	13	6	0	25	0	75	8	16
2017	PC	10	16	25	3	5	32	9	43	13	113
2017	PC-02	6	13	16	0	6	45	13	46	15	30
2017	PC-03	8	12	31	4	2	35	10	34	10	52
2017	PC-04	19	24	29	5	10	10	5	50	17	21
2014	PC	12	9	13	2	1	51	13	57	8	110
2014	PC-02	19	5	19	0	0	34	24	56	0	21
2014	PC-03	9	7	16	2	0	56	11	47	5	57
2014	PC-04	5	18	5	0	0	64	9	83	0	22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	36	36	13	3	1	9	1	80	5	89
2020	PC-03	30	40	14	2	0	12	2	81	2	50
2020	PC-04	35	47	18	0	0	0	0	82	0	17
2019	PC	38	28	17	4	2	10	3	75	6	114
2019	PC-02	46	15	15	8	0	8	8	73	9	13
2019	PC-03	37	25	17	3	2	14	3	74	6	65
2019	PC-04	35	40	20	0	0	5	0	79	0	20
2019	PC-05	50	40	10	0	0	0	0	90	0	10
2018	PC	27	38	13	6	4	11	1	73	12	94
2018	PC-02	30	30	5	5	10	20	0	75	19	20
2018	PC-03	21	42	17	6	4	8	2	70	12	48
2018	PC-04	38	31	19	6	0	6	0	73	7	16
2017	PC	25	35	19	4	3	13	1	69	8	113
2017	PC-02	29	26	20	0	6	19	0	67	8	30
2017	PC-03	19	35	23	6	0	15	2	65	7	52
2017	PC-04	29	43	19	10	0	0	0	71	10	21
2014	PC	26	34	16	2	1	21	0	76	3	110
2014	PC-02	29	33	14	0	0	24	0	81	0	21
2014	PC-03	25	26	21	4	0	25	0	67	5	57
2014	PC-04	18	55	14	0	0	14	0	84	0	22

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	49	27	12	6	3	2	78	9	89
2020	PC-03	48	28	10	6	4	4	79	10	50
2020	PC-04	65	18	12	6	0	0	82	6	17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	34	38	17	2	8	1	73	10	89
2020	PC-03	26	46	16	2	8	2	73	10	50
2020	PC-04	47	24	24	0	6	0	71	6	17
2019	PC	19	32	22	15	11	1	51	27	114
2019	PC-02	23	23	31	15	8	0	46	23	13
2019	PC-03	17	39	17	15	11	2	57	26	66
2019	PC-04	20	15	35	20	10	0	35	30	20
2019	PC-05	30	40	20	10	0	0	70	10	10
2018	PC	9	33	23	17	18	0	42	35	95
2018	PC-02	10	25	35	20	10	0	35	30	20
2018	PC-03	4	33	25	15	23	0	38	38	48
2018	PC-04	19	31	13	25	13	0	50	38	16
2017	PC	15	28	19	15	23	1	43	38	113
2017	PC-02	16	19	17	28	19	0	35	48	30
2017	PC-03	10	35	17	8	29	2	45	37	52
2017	PC-04	29	29	14	10	19	0	57	29	21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	27	36	4	10	0	0	49	15	89
2020	PC-03	26	30	32	4	8	0	0	56	12	50
2020	PC-04	12	29	53	0	6	0	0	41	6	17
2019	PC	18	35	29	7	11	0	1	53	18	113
2019	PC-02	15	23	38	15	8	0	0	38	23	13
2019	PC-03	22	29	26	8	14	0	2	52	22	65
2019	PC-04	15	40	30	5	10	0	0	55	15	20
2019	PC-05	10	50	40	0	0	0	0	60	0	10
2018	PC	15	32	33	12	7	1	1	47	19	95
2018	PC-02	15	55	15	5	10	0	0	70	15	20
2018	PC-03	15	27	38	17	4	0	0	42	21	48
2018	PC-04	19	25	44	0	6	6	0	47	7	16
2017	PC	21	23	28	18	9	0	2	44	27	113
2017	PC-02	18	35	26	14	4	0	3	55	18	30
2017	PC-03	23	19	31	19	6	0	2	43	25	52
2017	PC-04	19	19	29	19	14	0	0	38	33	21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	28	34	19	9	9	0	0	63	18	88
2020	PC-03	33	35	22	4	6	0	0	67	10	49
2020	PC-04	12	41	18	24	6	0	0	53	29	17
2019	PC	21	32	29	12	6	0	1	53	18	111
2019	PC-02	15	31	46	8	0	0	0	46	8	13
2019	PC-03	27	27	24	13	8	0	2	55	21	63
2019	PC-04	10	50	20	15	5	0	0	60	20	20
2019	PC-05	10	20	50	10	10	0	0	30	20	10
2018	PC	17	43	18	11	9	1	1	61	20	95
2018	PC-02	30	50	15	5	0	0	0	80	5	20
2018	PC-03	19	42	10	15	15	0	0	60	29	48
2018	PC-04	6	50	31	6	0	6	0	60	7	16
2017	PC	21	29	24	12	12	1	2	51	25	113
2017	PC-02	31	29	19	10	8	0	3	61	18	30
2017	PC-03	19	33	25	13	6	2	2	54	20	52
2017	PC-04	10	24	24	14	29	0	0	33	43	21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	35	24	7	12	0	0	57	19	89
2020	PC-03	26	38	20	8	8	0	0	64	16	50
2020	PC-04	12	35	41	6	6	0	0	47	12	17
2019	PC	25	29	23	11	11	0	1	55	22	114
2019	PC-02	31	31	15	15	8	0	0	62	23	13
2019	PC-03	32	24	18	12	12	0	2	57	25	66
2019	PC-04	15	30	35	5	15	0	0	45	20	20
2019	PC-05	10	50	20	20	0	0	0	60	20	10
2018	PC	19	26	24	17	11	1	2	47	28	95
2018	PC-02	25	40	15	15	5	0	0	65	20	20
2018	PC-03	19	23	31	15	10	0	2	43	26	48
2018	PC-04	19	25	31	19	0	6	0	47	20	16
2017	PC	20	25	22	17	14	0	3	46	32	112
2017	PC-02	22	33	13	20	9	0	3	57	30	29
2017	PC-03	21	23	27	17	8	0	4	46	26	52
2017	PC-04	19	24	19	14	24	0	0	43	38	21

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	42	33	16	4	6	0	0	74	10	89
2020	PC-03	44	30	18	4	4	0	0	74	8	50
2020	PC-04	41	47	12	0	0	0	0	88	0	17
2019	PC	45	35	11	4	3	0	4	83	6	114
2019	PC-02	46	31	15	0	0	0	8	83	0	13
2019	PC-03	52	30	6	5	5	0	3	84	9	66
2019	PC-04	35	45	10	5	0	0	5	84	5	20
2019	PC-05	30	30	40	0	0	0	0	60	0	10
2018	PC	45	30	12	9	2	1	2	77	11	94
2018	PC-02	60	20	10	5	5	0	0	80	10	20
2018	PC-03	45	36	9	6	2	0	2	83	9	47
2018	PC-04	50	19	19	6	0	6	0	73	7	16
2017	PC	44	26	18	1	8	0	3	72	9	113
2017	PC-02	47	27	16	0	3	0	7	79	3	30
2017	PC-03	42	33	19	0	4	0	2	76	4	52
2017	PC-04	52	10	19	5	14	0	0	62	19	21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	24	30	18	20	8	0	53	28	88
2020	PC-03	22	29	14	27	8	0	51	35	49
2020	PC-04	35	41	24	0	0	0	76	0	17
2019	PC	28	39	17	11	4	1	67	16	114
2019	PC-02	46	38	0	8	8	0	85	15	13
2019	PC-03	26	36	18	12	6	2	63	18	66
2019	PC-04	30	50	15	5	0	0	80	5	20
2019	PC-05	20	30	30	20	0	0	50	20	10
2018	PC	33	25	23	9	7	2	59	17	95
2018	PC-02	40	30	5	10	15	0	70	25	20
2018	PC-03	31	25	27	10	4	2	57	15	48
2018	PC-04	38	25	31	6	0	0	63	6	16
2017	PC	30	23	30	11	6	1	54	16	113
2017	PC-02	31	30	26	3	11	0	60	14	30
2017	PC-03	31	21	31	12	4	2	53	16	52
2017	PC-04	33	24	29	10	5	0	57	14	21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	24	28	20	10	10	7	56	22	88
2020	PC-03	22	31	12	12	14	8	58	29	49
2020	PC-04	29	35	29	6	0	0	65	6	17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	39	13	9	3	0	1	75	13	88
2020	PC-03	37	37	12	8	4	0	2	75	13	49
2020	PC-04	41	41	6	12	0	0	0	82	12	17
2019	PC	20	44	17	8	10	1	1	65	18	114
2019	PC-02	15	62	15	8	0	0	0	77	8	13
2019	PC-03	23	40	15	9	11	0	2	64	20	65
2019	PC-04	20	35	20	10	10	5	0	58	21	20
2019	PC-05	20	70	0	0	10	0	0	90	10	10
2018	PC	11	41	24	11	12	1	1	53	23	95
2018	PC-02	20	35	35	5	5	0	0	55	10	20
2018	PC-03	10	46	23	10	10	0	0	56	21	48
2018	PC-04	6	25	25	25	13	6	0	33	40	16
2017	PC	20	32	24	11	13	0	1	52	24	113
2017	PC-02	21	46	13	13	8	0	0	67	20	30
2017	PC-03	17	29	29	6	17	0	2	47	24	52
2017	PC-04	29	9	29	24	10	0	0	38	33	21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	38	14	10	5	0	1	71	15	88
2020	PC-03	35	39	12	6	6	0	2	75	13	49
2020	PC-04	41	41	12	6	0	0	0	82	6	17
2019	PC	19	38	24	8	10	0	1	58	18	115
2019	PC-02	15	31	31	15	8	0	0	46	23	13
2019	PC-03	21	36	24	6	11	0	2	58	17	66
2019	PC-04	15	40	35	5	5	0	0	55	10	20
2019	PC-05	20	60	10	10	0	0	0	80	10	10
2018	PC	13	35	33	9	8	1	1	48	18	95
2018	PC-02	5	50	35	0	10	0	0	55	10	20
2018	PC-03	21	31	33	6	8	0	0	52	15	48
2018	PC-04	0	31	31	25	6	6	0	33	33	16
2017	PC	16	33	21	18	10	0	2	50	28	113
2017	PC-02	24	38	20	6	8	0	3	65	14	30
2017	PC-03	15	33	21	21	8	0	2	49	29	52
2017	PC-04	9	29	14	29	19	0	0	38	48	21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	33	34	15	12	6	0	1	67	18	86
2020	PC-03	33	33	19	8	4	0	2	68	13	48
2020	PC-04	47	24	12	18	0	0	0	71	18	17
2019	PC	21	37	24	7	10	0	1	59	17	115
2019	PC-02	15	46	15	15	8	0	0	62	23	13
2019	PC-03	20	39	27	5	8	0	2	60	12	66
2019	PC-04	30	25	30	10	5	0	0	55	15	20
2019	PC-05	20	60	0	0	20	0	0	80	20	10
2018	PC	18	35	26	7	12	1	1	54	19	95
2018	PC-02	25	35	25	0	15	0	0	60	15	20
2018	PC-03	19	35	25	8	13	0	0	54	21	48
2018	PC-04	13	31	31	13	6	6	0	47	20	16
2017	PC	14	28	28	16	13	1	1	43	29	113
2017	PC-02	19	22	35	7	14	3	0	43	21	30
2017	PC-03	13	33	19	15	17	0	2	47	33	52
2017	PC-04	9	24	29	38	0	0	0	33	38	21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	49	28	13	5	5	0	1	78	9	88
2020	PC-03	47	27	16	6	2	0	2	75	8	49
2020	PC-04	53	41	0	0	6	0	0	94	6	17
2019	PC	39	31	15	4	10	1	1	71	14	113
2019	PC-02	31	31	23	0	15	0	0	62	15	13
2019	PC-03	37	32	15	2	12	0	2	70	14	65
2019	PC-04	35	40	15	5	0	5	0	79	5	20
2019	PC-05	80	10	0	0	10	0	0	90	10	10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	25	36	25	7	6	1	62	13	88
2020	PC-03	24	41	24	4	4	2	67	8	49
2020	PC-04	29	35	24	6	6	0	65	12	17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	22	37	20	10	9	0	1	60	20	86
2020	PC-03	28	36	19	6	9	0	2	65	15	47
2020	PC-04	18	47	18	12	6	0	0	65	18	17
2019	PC	22	44	19	11	2	1	1	68	13	113
2019	PC-02	23	54	23	0	0	0	0	77	0	13
2019	PC-03	25	40	18	12	3	0	2	66	16	65
2019	PC-04	15	35	30	20	0	0	0	50	20	20
2019	PC-05	30	60	10	0	0	0	0	90	0	10
2018	PC	23	38	22	11	5	0	1	62	16	95
2018	PC-02	35	50	5	5	5	0	0	85	10	20
2018	PC-03	27	33	23	13	4	0	0	60	17	48
2018	PC-04	13	31	38	19	0	0	0	44	19	16
2017	PC	24	32	28	7	8	0	2	57	15	113
2017	PC-02	21	42	31	0	3	0	3	65	3	30
2017	PC-03	33	27	25	4	10	0	2	61	14	52
2017	PC-04	10	29	29	19	14	0	0	38	33	21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	51	29	12	6	2	0	0	80	8	89
2020	PC-03	50	32	10	4	4	0	0	82	8	50
2020	PC-04	47	35	12	6	0	0	0	82	6	17
2019	PC	53	21	15	6	3	0	2	75	9	112
2019	PC-02	46	31	8	8	8	0	0	77	15	13
2019	PC-03	60	17	14	6	2	0	2	78	8	65
2019	PC-04	37	21	26	11	5	0	0	58	16	19
2019	PC-05	60	30	10	0	0	0	0	90	0	10
2018	PC	48	26	13	9	2	1	2	76	11	94
2018	PC-02	50	30	15	0	5	0	0	80	5	20
2018	PC-03	45	26	15	13	0	0	2	72	13	47
2018	PC-04	44	25	6	13	6	6	0	73	20	16
2017	PC	49	30	11	5	3	1	1	80	8	113
2017	PC-02	40	37	13	3	6	0	0	78	10	30
2017	PC-03	56	21	13	6	0	2	2	80	6	52
2017	PC-04	38	38	10	10	5	0	0	76	14	21

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	45	33	16	4	2	78	7	89
2020	PC-03	48	30	14	6	2	78	8	50
2020	PC-04	59	24	18	0	0	82	0	17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	74	15	6	0	1	0	5	93	1	88
2020	PC-03	72	14	6	0	2	0	6	91	2	50
2020	PC-04	81	13	0	0	0	0	6	100	0	16
2019	PC	77	6	7	3	1	0	6	89	4	114
2019	PC-02	92	0	0	0	0	0	8	100	0	13
2019	PC-03	76	6	6	5	2	0	6	87	6	66
2019	PC-04	65	15	15	0	0	0	5	84	0	20
2019	PC-05	80	0	10	0	0	0	10	89	0	10
2018	PC	77	13	3	2	1	1	3	93	3	95
2018	PC-02	80	10	5	0	5	0	0	90	5	20
2018	PC-03	77	15	2	2	0	0	4	96	2	48
2018	PC-04	63	19	6	6	0	6	0	87	7	16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	83	7	2	1	3	1	2	93	5	89
2020	PC-03	86	4	2	2	2	0	4	94	4	50
2020	PC-04	82	12	6	0	0	0	0	94	0	17
2019	PC	74	14	2	2	6	0	2	90	8	111
2019	PC-02	62	23	0	0	8	0	8	92	8	13
2019	PC-03	77	9	2	3	8	0	2	88	11	65
2019	PC-04	72	28	0	0	0	0	0	100	0	18
2019	PC-05	100	0	0	0	0	0	0	100	0	10
2018	PC	71	11	3	6	3	3	3	87	10	95
2018	PC-02	65	0	5	10	15	5	0	68	26	20
2018	PC-03	77	10	0	6	0	2	4	93	7	48
2018	PC-04	63	25	0	6	0	6	0	93	7	16
2017	PC	68	11	5	6	5	0	4	83	12	113
2017	PC-02	68	3	6	6	10	0	6	76	17	30
2017	PC-03	69	13	4	6	2	0	6	88	8	52
2017	PC-04	62	14	10	5	10	0	0	76	14	21

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	63	27	4	2	2	1	0	91	5	89
2020	PC-03	70	26	2	2	0	0	0	96	2	50
2020	PC-04	47	41	6	6	0	0	0	88	6	17
2019	PC	52	33	8	4	2	0	1	86	5	111
2019	PC-02	54	31	15	0	0	0	0	85	0	13
2019	PC-03	51	35	6	3	3	0	2	88	6	65
2019	PC-04	56	22	11	11	0	0	0	78	11	18
2019	PC-05	60	30	10	0	0	0	0	90	0	10
2018	PC	55	28	10	3	2	1	1	85	5	94
2018	PC-02	70	5	10	10	5	0	0	75	15	20
2018	PC-03	53	34	11	0	2	0	0	87	2	47
2018	PC-04	44	38	6	6	0	6	0	87	7	16
2017	PC	63	22	10	1	2	0	3	87	3	113
2017	PC-02	60	19	14	0	3	0	3	82	3	30
2017	PC-03	60	23	12	2	0	0	4	86	2	52
2017	PC-04	62	29	5	0	5	0	0	90	5	21

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	74	15	4	3	3	0	0	89	7	89
2020	PC-03	74	18	4	4	0	0	0	92	4	50
2020	PC-04	82	12	6	0	0	0	0	94	0	17
2019	PC	59	16	11	6	6	0	1	76	13	111
2019	PC-02	69	15	8	0	8	0	0	85	8	13
2019	PC-03	60	14	12	5	8	0	2	75	13	65
2019	PC-04	50	33	6	11	0	0	0	83	11	18
2019	PC-05	80	10	0	10	0	0	0	90	10	10
2018	PC	55	22	9	7	5	1	1	79	12	92
2018	PC-02	55	20	10	5	10	0	0	75	15	20
2018	PC-03	58	22	9	7	4	0	0	80	11	45
2018	PC-04	50	31	6	6	0	6	0	87	7	16
2017	PC	55	27	4	4	8	0	2	84	12	113
2017	PC-02	57	24	3	3	10	0	3	83	13	30
2017	PC-03	48	35	6	4	6	0	2	84	10	52
2017	PC-04	67	19	0	5	10	0	0	86	14	21

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	58	18	6	0	1	0	17	92	1	89
2020	PC-03	68	6	2	0	2	0	22	95	3	50
2020	PC-04	29	41	24	0	0	0	6	75	0	17
2019	PC	45	17	5	2	1	0	30	88	4	111
2019	PC-02	77	8	0	0	0	0	15	100	0	13
2019	PC-03	45	9	2	3	0	0	42	92	5	65
2019	PC-04	22	44	22	0	6	0	6	71	6	18
2019	PC-05	50	40	10	0	0	0	0	90	0	10
2018	PC	49	15	6	0	1	1	28	90	1	94
2018	PC-02	70	0	0	0	0	0	30	100	0	20
2018	PC-03	45	11	4	0	0	0	40	93	0	47
2018	PC-04	44	31	19	0	0	6	0	80	0	16
2017	PC	47	16	3	1	1	0	32	92	3	113
2017	PC-02	49	3	3	0	3	0	41	89	5	30
2017	PC-03	44	12	0	2	0	0	42	97	3	52
2017	PC-04	48	38	9	0	0	0	5	90	0	21

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	74	19	1	1	3	0	1	94	5	89
2020	PC-03	76	20	0	0	2	0	2	98	2	50
2020	PC-04	71	24	0	6	0	0	0	94	6	17
2019	PC	64	23	5	3	0	1	5	91	3	111
2019	PC-02	77	8	8	0	0	0	8	92	0	13
2019	PC-03	60	23	6	5	0	0	6	89	5	65
2019	PC-04	67	22	6	0	0	6	0	94	0	18
2019	PC-05	60	40	0	0	0	0	0	100	0	10
2018	PC	55	23	11	1	1	2	6	86	2	94
2018	PC-02	75	10	5	0	5	0	5	89	5	20
2018	PC-03	47	23	19	0	0	2	9	79	0	47
2018	PC-04	56	31	0	6	0	6	0	93	7	16
2017	PC	64	21	6	2	1	0	6	91	3	112
2017	PC-02	64	27	0	0	3	0	6	97	3	30
2017	PC-03	60	17	10	4	0	0	10	85	4	52
2017	PC-04	75	20	5	0	0	0	0	95	0	20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	71	15	7	2	6	0	0	85	8	89
2020	PC-03	70	20	4	2	4	0	0	90	6	50
2020	PC-04	82	6	12	0	0	0	0	88	0	17
2019	PC	71	13	5	3	4	1	5	89	7	111
2019	PC-02	77	0	15	0	8	0	0	77	8	13
2019	PC-03	71	11	2	5	5	2	6	88	10	65
2019	PC-04	72	22	0	0	0	0	6	100	0	18
2019	PC-05	60	30	10	0	0	0	0	90	0	10
2018	PC	67	13	5	3	5	3	3	85	9	94
2018	PC-02	70	15	5	0	10	0	0	85	10	20
2018	PC-03	62	13	6	4	6	4	4	81	12	47
2018	PC-04	69	19	6	0	0	6	0	93	0	16
2017	PC	58	20	6	3	10	1	2	81	13	113
2017	PC-02	57	10	10	8	13	0	3	68	22	30
2017	PC-03	52	25	8	0	12	2	2	80	12	52
2017	PC-04	67	29	0	5	0	0	0	95	5	21

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	58	22	15	1	3	0	0	81	4	89
2020	PC-03	54	26	16	0	4	0	0	80	4	50
2020	PC-04	53	24	24	0	0	0	0	76	0	17
2019	PC	50	27	16	1	3	0	5	80	4	109
2019	PC-02	46	23	23	8	0	0	0	69	8	13
2019	PC-03	45	28	17	0	3	0	6	78	3	64
2019	PC-04	53	24	18	0	0	0	6	81	0	17
2019	PC-05	70	20	0	0	10	0	0	90	10	10
2018	PC	52	24	16	3	1	1	3	79	4	93
2018	PC-02	60	30	5	0	0	0	5	95	0	20
2018	PC-03	43	24	24	4	0	0	4	70	5	46
2018	PC-04	50	19	19	0	6	6	0	73	7	16
2017	PC	52	26	10	6	3	1	1	80	9	113
2017	PC-02	35	26	22	8	6	0	3	63	14	30
2017	PC-03	60	27	6	6	0	2	0	88	6	52
2017	PC-04	62	24	5	5	5	0	0	86	10	21

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	31	44	19	3	2	75	6	89
2020	PC-03	28	40	22	6	4	68	10	50
2020	PC-04	41	47	12	0	0	88	0	17

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	42	35	9	6	0	51	15	89
2020	PC-03	16	44	30	6	4	0	60	10	50
2020	PC-04	0	47	41	12	0	0	47	12	17
2019	PC	13	35	39	9	4	0	48	12	114
2019	PC-02	15	38	38	8	0	0	54	8	13
2019	PC-03	15	36	36	6	6	0	52	12	66
2019	PC-04	5	30	50	15	0	0	35	15	20
2019	PC-05	20	30	40	10	0	0	50	10	10
2018	PC	7	43	34	11	4	1	51	15	95
2018	PC-02	15	45	30	0	10	0	60	10	20
2018	PC-03	6	42	38	13	2	0	48	15	48
2018	PC-04	6	38	44	6	0	6	47	7	16
2017	PC	4	33	39	13	11	0	37	24	113
2017	PC-02	6	43	30	6	14	0	50	20	30
2017	PC-03	6	25	46	15	8	0	31	23	52
2017	PC-04	0	38	38	10	14	0	38	24	21

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	11	11	39	27	11	0	38	22	89
2020	PC-03	8	6	38	30	18	0	48	14	50
2020	PC-04	12	12	53	18	6	0	24	24	17
2019	PC	9	15	35	28	13	0	42	24	113
2019	PC-02	8	8	33	33	17	0	50	17	12
2019	PC-03	8	20	27	29	17	0	45	27	66
2019	PC-04	15	5	55	20	5	0	25	20	20
2019	PC-05	10	10	40	30	10	0	40	20	10
2018	PC	15	14	38	27	6	0	33	29	93
2018	PC-02	21	0	32	37	11	0	47	21	19
2018	PC-03	15	21	36	26	2	0	28	36	47
2018	PC-04	6	6	56	19	13	0	31	13	16
2017	PC	12	20	38	17	13	1	30	32	113
2017	PC-02	14	20	19	26	21	0	47	34	30
2017	PC-03	12	15	44	15	12	2	27	27	52
2017	PC-04	14	24	38	14	10	0	24	38	21

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	43	43	9	2	0	2	1	88	2	89
2020	PC-03	48	40	10	0	0	0	2	90	0	50
2020	PC-04	35	47	6	6	0	6	0	88	6	17
2019	PC	36	43	13	4	1	2	1	81	5	114
2019	PC-02	23	54	15	8	0	0	0	77	8	13
2019	PC-03	44	38	9	5	2	2	2	84	6	66
2019	PC-04	16	53	21	5	0	5	0	72	6	19
2019	PC-05	50	40	10	0	0	0	0	90	0	10
2018	PC	35	44	9	9	0	3	0	82	9	93
2018	PC-02	45	40	10	0	0	5	0	89	0	20
2018	PC-03	33	44	8	13	0	2	0	79	13	48
2018	PC-04	33	40	7	13	0	7	0	79	14	15
2017	PC	29	47	11	7	5	1	0	77	12	113
2017	PC-02	38	30	14	6	6	5	0	72	13	30
2017	PC-03	27	54	12	2	6	0	0	81	8	52
2017	PC-04	24	57	5	14	0	0	0	81	14	21

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	30	49	12	2	5	1	1	81	7	86
2020	PC-03	31	49	12	4	2	0	2	81	6	49
2020	PC-04	31	56	6	0	6	0	0	88	6	16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	34	35	16	7	7	1	1	70	14	89
2020	PC-03	38	28	18	10	4	0	2	67	14	50
2020	PC-04	35	53	6	0	6	0	0	88	6	17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	53	28	10	3	2	2	1	84	6	89
2020	PC-03	50	34	6	4	2	2	2	88	6	50
2020	PC-04	65	24	12	0	0	0	0	88	0	17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	27	48	10	9	3	0	2	77	13	89
2020	PC-03	30	46	10	10	2	0	2	78	12	50
2020	PC-04	24	65	6	6	0	0	0	88	6	17
2019	PC	22	38	23	10	6	2	0	61	16	115
2019	PC-02	15	46	31	0	8	0	0	62	8	13
2019	PC-03	27	36	20	8	8	2	0	65	15	66
2019	PC-04	5	45	25	20	0	5	0	53	21	20
2019	PC-05	30	50	10	10	0	0	0	80	10	10
2018	PC	18	42	14	16	9	1	0	61	26	95
2018	PC-02	25	30	20	20	5	0	0	55	25	20
2018	PC-03	19	40	13	21	8	0	0	58	29	48
2018	PC-04	0	63	19	6	6	6	0	67	13	16
2017	PC	12	36	25	12	13	2	0	49	25	113
2017	PC-02	6	35	21	19	13	5	0	44	34	30
2017	PC-03	15	33	29	12	12	0	0	48	23	52
2017	PC-04	10	43	29	0	14	5	0	55	15	21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	35	46	8	8	2	1	82	10	89
2020	PC-03	38	42	6	8	4	2	82	12	50
2020	PC-04	35	47	12	6	0	0	82	6	17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	38	39	13	4	2	1	1	79	7	89
2020	PC-03	44	38	10	2	4	0	2	84	6	50
2020	PC-04	35	41	12	12	0	0	0	76	12	17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	26	32	27	10	3	1	59	14	88
2020	PC-03	24	27	31	14	2	2	52	17	49
2020	PC-04	24	53	6	6	12	0	76	18	17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	40	41	15	1	3	84	1	88
2020	PC-03	37	37	18	2	6	78	2	49
2020	PC-04	53	41	6	0	0	94	0	17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	PC	75	16	2	4	2	98	89
2020	PC-03	70	18	2	6	4	98	50
2020	PC-04	82	18	0	0	0	100	17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	52	38	5	1	2	1	1	92	3	88
2020	PC-03	56	36	2	2	2	0	2	94	4	50
2020	PC-04	47	41	6	0	0	6	0	94	0	17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	56	33	3	3	3	1	90	7	89
2020	PC-03	58	34	4	4	0	0	92	4	50
2020	PC-04	59	35	0	0	6	0	94	6	17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	65	25	2	3	1	1	2	93	5	89
2020	PC-03	62	28	2	4	2	0	2	92	6	50
2020	PC-04	76	18	6	0	0	0	0	94	0	17

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	25	39	18	11	7	64	18	28
2020	PC-04	27	47	20	7	0	73	7	15
2019	PC	15	47	24	12	3	62	15	34
2019	PC-04	17	39	22	17	6	56	22	18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	100	0	28
2020	PC-04	100	0	15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	14	25	25	36	0	0	0	39	36	28
2020	PC-04	13	20	27	40	0	0	0	33	40	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	9	91	89
2020	PC-03	12	88	50
2020	PC-04	12	88	17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	6	94	89
2020	PC-03	10	90	50
2020	PC-04	0	100	17
2019	PC	20	80	114
2019	PC-02	23	77	13
2019	PC-03	23	77	66
2019	PC-04	20	80	20
2019	PC-05	10	90	10
2017	PC	18	82	113
2017	PC-03	19	81	52
2017	PC-04	24	76	21
2014	PC	12	88	110
2014	PC-03	14	86	57

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PC	82	18	22
2019	PC-03	87	13	15
2017	PC	86	14	21
2017	PC-03	90	10	10
2014	PC	85	15	13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	PC	78	11	0	11	0	89	11	18
2019	PC-03	85	8	0	8	0	92	8	13
2017	PC	44	22	11	11	11	67	22	18
2014	PC	82	9	0	9	0	91	9	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	49	30	4	4	1	3	7	89	6	89
2020	PC-03	44	34	4	4	0	4	10	91	5	50
2020	PC-04	53	41	0	6	0	0	0	94	6	17

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	25	58	17	70	30	89
2020	PC-03	30	54	16	64	36	50
2020	PC-04	24	53	24	69	31	17

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PC	41	59	22
2020	PC-03	40	60	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	23	18	23	23	0	5	33	48	22
2020	PC-03	13	33	7	27	20	0	0	47	47	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	9	9	14	32	32	5	0	19	67	22
2020	PC-03	13	7	13	33	33	0	0	20	67	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PC	47	29	7	7	2	8	83	10	89
2020	PC-03	52	28	6	4	4	6	85	9	50
2020	PC-04	53	29	12	6	0	0	82	6	17
2019	PC	45	26	8	7	10	4	74	18	112
2019	PC-02	54	23	15	0	0	8	83	0	13
2019	PC-03	48	26	5	9	8	5	78	17	66
2019	PC-04	40	25	10	10	10	5	68	21	20
2019	PC-05	30	30	20	0	20	0	60	20	10
2018	PC	41	19	13	8	14	5	63	23	95
2018	PC-02	40	25	15	5	5	10	72	11	20
2018	PC-03	46	15	10	8	17	4	63	26	48
2018	PC-04	38	6	25	13	13	6	47	27	16

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat