2020 Public Service Employee Survey Results for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 44 3 15 6 0 0 76 21 34
2020 NU-03 16 53 0 21 11 0 0 68 32 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 74 12 6 6 3 0 0 85 9 34
2020 NU-03 63 16 11 5 5 0 0 79 11 19
2017 NU 63 25 5 2 2 0 2 90 5 213
2017 NU-03 69 21 6 3 1 0 0 90 4 70
2017 NU-04 59 30 3 3 3 0 3 92 6 37
2017 NU-05 63 34 0 0 0 0 3 100 0 35
2017 NU-06 57 13 13 6 0 3 7 78 7 30
2014 NU 61 27 4 3 3 0 1 90 6 227
2014 NU-02 70 10 0 10 10 0 0 80 20 10
2014 NU-03 56 34 4 3 3 0 0 90 5 73
2014 NU-04 57 27 8 0 5 0 3 86 6 37
2014 NU-05 69 22 3 3 0 0 3 94 3 36
2014 NU-06 64 20 2 5 5 2 1 88 10 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 21 18 12 3 0 0 68 15 34
2020 NU-03 37 26 16 21 0 0 0 63 21 19
2019 NU 49 20 2 10 20 0 0 68 29 41
2019 NU-03 36 24 4 12 24 0 0 60 36 25
2017 NU 30 40 5 15 10 0 0 70 25 214
2017 NU-03 37 39 1 11 11 0 0 76 23 70
2017 NU-04 19 51 3 14 14 0 0 70 27 37
2017 NU-05 37 34 6 20 3 0 0 71 23 35
2017 NU-06 27 40 13 16 3 0 0 67 20 30
2014 NU 30 35 5 21 10 0 0 65 30 227
2014 NU-02 20 60 0 10 10 0 0 80 20 10
2014 NU-03 29 36 4 25 7 0 0 64 32 73
2014 NU-04 32 30 8 19 11 0 0 62 30 37
2014 NU-05 28 33 11 22 6 0 0 61 28 36
2014 NU-06 29 37 2 16 17 0 0 65 32 43

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 29 6 29 0 0 0 65 29 34
2020 NU-03 32 21 11 37 0 0 0 53 37 19
2019 NU 37 22 10 22 10 0 0 59 32 41
2019 NU-03 20 28 12 32 8 0 0 48 40 25
2018 NU 38 29 6 15 12 0 0 68 26 34
2018 NU-03 25 30 10 25 10 0 0 55 35 20
2017 NU 24 37 11 18 9 0 0 61 28 214
2017 NU-03 31 40 10 13 6 0 0 71 19 70
2017 NU-04 16 40 11 19 14 0 0 56 33 37
2017 NU-05 17 43 11 26 3 0 0 60 29 35
2017 NU-06 33 20 7 27 13 0 0 54 40 30
2014 NU 13 35 12 27 12 0 0 49 39 227
2014 NU-02 10 40 0 40 10 0 0 50 50 10
2014 NU-03 16 33 19 19 12 0 0 49 32 73
2014 NU-04 8 32 16 27 16 0 0 41 43 37
2014 NU-05 11 44 6 31 8 0 0 56 39 36
2014 NU-06 10 36 7 32 16 0 0 45 48 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 25 9 13 0 0 0 78 13 32
2020 NU-03 53 26 16 5 0 0 0 79 5 19
2019 NU 44 24 7 20 5 0 0 68 24 41
2019 NU-03 32 24 12 24 8 0 0 56 32 25
2017 NU 36 40 11 10 4 0 0 76 14 213
2017 NU-03 37 36 9 13 6 0 0 73 19 70
2017 NU-04 33 51 5 11 0 0 0 84 11 37
2017 NU-05 37 46 6 9 3 0 0 83 11 35
2017 NU-06 35 31 24 10 0 0 0 66 10 29
2014 NU 28 43 9 12 8 0 0 71 20 227
2014 NU-02 40 40 0 10 10 0 0 80 20 10
2014 NU-03 29 37 16 12 5 0 0 66 18 73
2014 NU-04 19 51 3 14 14 0 0 70 27 37
2014 NU-05 36 42 3 17 3 0 0 78 19 36
2014 NU-06 31 44 5 11 10 0 0 75 20 43

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 50 35 6 6 3 0 0 85 9 34
2020 NU-03 47 37 11 5 0 0 0 84 5 19
2019 NU 39 17 17 10 15 2 0 58 25 41
2019 NU-03 40 12 24 8 16 0 0 52 24 25
2018 NU 35 41 12 3 9 0 0 76 12 34
2018 NU-03 30 45 10 5 10 0 0 75 15 20
2017 NU 37 28 9 16 10 0 0 65 26 214
2017 NU-03 43 21 3 20 13 0 0 64 33 70
2017 NU-04 32 38 14 8 8 0 0 70 16 37
2017 NU-05 37 29 9 20 6 0 0 66 26 35
2017 NU-06 40 40 10 7 3 0 0 80 10 30
2014 NU 25 34 12 17 12 0 0 59 29 227
2014 NU-02 40 30 0 10 20 0 0 70 30 10
2014 NU-03 23 37 14 12 14 0 0 60 26 73
2014 NU-04 22 24 14 19 19 3 0 47 39 37
2014 NU-05 25 42 11 17 6 0 0 67 22 36
2014 NU-06 31 25 5 24 16 0 0 56 39 43

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 32 12 6 9 0 0 74 15 34
2020 NU-03 37 32 11 11 11 0 0 68 21 19
2019 NU 32 41 7 15 5 0 0 73 20 41
2019 NU-03 28 36 8 20 8 0 0 64 28 25
2018 NU 41 50 6 0 0 3 0 94 0 34
2018 NU-03 30 55 10 0 0 5 0 89 0 20
2017 NU 44 34 7 8 5 0 0 79 13 213
2017 NU-03 59 33 4 1 3 0 0 91 4 70
2017 NU-04 38 40 8 11 3 0 0 78 14 37
2017 NU-05 32 29 12 21 6 0 0 62 26 34
2017 NU-06 27 36 13 13 10 0 0 63 23 30
2014 NU 37 44 6 9 5 0 0 80 14 227
2014 NU-02 40 30 10 10 10 0 0 70 20 10
2014 NU-03 47 41 5 4 3 0 0 88 7 73
2014 NU-04 35 41 8 8 8 0 0 76 16 37
2014 NU-05 31 47 8 14 0 0 0 78 14 36
2014 NU-06 24 56 0 8 12 0 0 80 20 43

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 33 42 6 6 12 0 0 76 18 33
2020 NU-03 26 42 11 5 16 0 0 68 21 19
2019 NU 20 22 15 24 20 0 0 41 44 41
2019 NU-03 12 20 16 20 32 0 0 32 52 25
2018 NU 29 35 9 18 9 0 0 65 26 34
2018 NU-03 15 40 10 20 15 0 0 55 35 20
2017 NU 26 31 14 12 17 0 0 57 29 213
2017 NU-03 31 26 11 13 17 1 0 58 30 70
2017 NU-04 29 38 3 14 16 0 0 67 30 37
2017 NU-05 21 38 15 3 24 0 0 59 26 34
2017 NU-06 17 40 17 10 17 0 0 57 26 30
2014 NU 18 28 18 20 15 0 0 47 35 227
2014 NU-02 30 30 0 30 10 0 0 60 40 10
2014 NU-03 18 27 26 14 14 1 0 46 28 73
2014 NU-04 14 22 22 22 22 0 0 35 43 37
2014 NU-05 19 33 14 17 17 0 0 53 33 36
2014 NU-06 21 31 11 23 14 0 0 52 37 43

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 29 15 15 6 0 0 65 21 34
2020 NU-03 21 37 16 21 5 0 0 58 26 19
2019 NU 37 34 15 5 10 0 0 71 15 41
2019 NU-03 32 32 20 4 12 0 0 64 16 25
2018 NU 47 32 9 9 3 0 0 79 12 34
2018 NU-03 40 35 15 10 0 0 0 75 10 20
2017 NU 30 50 8 6 6 0 0 80 12 213
2017 NU-03 34 53 6 4 3 0 0 87 7 70
2017 NU-04 35 52 5 8 0 0 0 86 8 37
2017 NU-05 26 35 6 21 12 0 0 62 32 34
2017 NU-06 20 50 13 0 16 0 0 70 16 30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 26 6 15 0 0 0 79 15 34
2020 NU-03 53 16 5 26 0 0 0 68 26 19
2019 NU 34 41 10 7 5 2 0 78 13 41
2019 NU-03 32 36 16 8 8 0 0 68 16 25
2018 NU 38 41 12 6 3 0 0 79 9 34
2018 NU-03 25 50 15 10 0 0 0 75 10 20
2017 NU 34 43 11 7 5 0 0 78 12 212
2017 NU-03 38 41 13 4 3 1 0 79 7 69
2017 NU-04 37 46 3 11 3 0 0 84 14 37
2017 NU-05 21 44 12 15 9 0 0 65 24 34
2017 NU-06 30 37 13 10 10 0 0 67 20 30
2014 NU 34 39 13 9 4 1 0 73 14 227
2014 NU-02 70 10 10 10 0 0 0 80 10 10
2014 NU-03 30 42 15 7 4 1 0 74 11 73
2014 NU-04 27 46 14 5 8 0 0 73 14 37
2014 NU-05 44 33 8 14 0 0 0 78 14 36
2014 NU-06 31 34 12 13 7 2 0 67 21 43

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 38 32 12 15 3 0 0 71 18 34
2020 NU-03 26 37 11 26 0 0 0 63 26 19
2019 NU 27 24 7 22 20 0 0 51 41 41
2019 NU-03 24 16 8 28 24 0 0 40 52 25
2018 NU 32 41 15 6 6 0 0 74 12 34
2018 NU-03 25 40 20 5 10 0 0 65 15 20
2017 NU 32 30 12 14 12 0 0 62 26 212
2017 NU-03 39 33 9 10 10 0 0 71 20 70
2017 NU-04 26 41 11 11 11 0 0 67 22 37
2017 NU-05 26 21 18 18 18 0 0 47 35 34
2017 NU-06 33 20 13 13 20 0 0 54 33 30

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 61 15 6 6 12 0 0 76 18 33
2020 NU-03 42 26 11 11 11 0 0 68 21 19
2019 NU 63 29 5 0 2 0 0 93 2 41
2019 NU-03 60 28 8 0 4 0 0 88 4 25
2018 NU 55 30 12 3 0 0 0 85 3 33
2018 NU-03 42 37 21 0 0 0 0 79 0 19
2017 NU 61 29 7 4 0 0 0 89 4 212
2017 NU-03 67 29 4 0 0 0 0 96 0 70
2017 NU-04 64 22 6 6 3 0 0 86 8 36
2017 NU-05 46 37 9 9 0 0 0 83 9 35
2017 NU-06 44 36 10 10 0 0 0 80 10 30
2014 NU 70 23 5 2 1 0 0 93 3 225
2014 NU-02 90 10 0 0 0 0 0 100 0 10
2014 NU-03 75 21 3 0 0 1 0 97 0 73
2014 NU-04 76 14 8 0 3 0 0 89 3 37
2014 NU-05 60 29 9 3 0 0 0 89 3 35
2014 NU-06 56 33 4 5 2 0 0 89 7 42

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 47 6 12 9 0 0 74 21 34
2020 NU-03 5 63 5 21 5 0 0 68 26 19
2019 NU 25 33 13 18 13 0 0 58 30 40
2019 NU-03 25 29 13 13 21 0 0 54 33 24
2018 NU 24 29 21 18 9 0 0 53 26 34
2018 NU-03 10 25 35 15 15 0 0 35 30 20
2017 NU 30 34 11 12 13 0 0 64 25 211
2017 NU-03 29 35 12 12 13 0 0 64 25 69
2017 NU-04 35 37 3 19 5 0 0 73 25 37
2017 NU-05 20 34 20 9 17 0 0 54 26 35
2017 NU-06 32 25 14 18 10 0 0 57 28 28
2014 NU 14 38 10 23 15 0 0 53 38 227
2014 NU-02 10 50 10 10 20 0 0 60 30 10
2014 NU-03 11 40 11 27 11 0 0 51 38 73
2014 NU-04 14 24 11 16 35 0 0 38 51 37
2014 NU-05 22 50 6 17 6 0 0 72 22 36
2014 NU-06 12 38 8 29 13 0 0 50 42 43

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 24 18 18 6 0 0 59 24 34
2020 NU-03 16 26 26 26 5 0 0 42 32 19
2019 NU 24 37 5 22 12 0 0 61 34 41
2019 NU-03 20 32 4 24 20 0 0 52 44 25
2018 NU 29 35 15 9 12 0 0 65 21 34
2018 NU-03 10 35 25 15 15 0 0 45 30 20
2017 NU 32 34 9 15 10 0 0 66 24 214
2017 NU-03 31 33 11 16 7 1 0 65 23 70
2017 NU-04 32 41 5 14 8 0 0 73 22 37
2017 NU-05 26 31 9 17 17 0 0 57 34 35
2017 NU-06 37 30 13 10 10 0 0 67 20 30
2014 NU 25 30 14 19 13 0 0 55 32 227
2014 NU-02 30 30 0 30 10 0 0 60 40 10
2014 NU-03 19 27 23 15 15 0 0 47 30 73
2014 NU-04 22 24 16 14 24 0 0 46 38 37
2014 NU-05 31 36 6 25 3 0 0 67 28 36
2014 NU-06 26 32 10 19 13 0 0 58 32 43

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 41 15 9 6 0 0 71 15 34
2020 NU-03 16 47 21 11 5 0 0 63 16 19
2019 NU 25 40 15 13 8 0 0 65 20 40
2019 NU-03 21 38 21 13 8 0 0 58 21 24
2018 NU 29 35 9 21 6 0 0 65 26 34
2018 NU-03 15 45 15 15 10 0 0 60 25 20
2017 NU 30 33 11 16 10 0 0 63 26 214
2017 NU-03 30 46 9 9 7 0 0 76 16 70
2017 NU-04 35 27 16 14 8 0 0 62 22 37
2017 NU-05 29 14 11 34 11 0 0 43 46 35
2017 NU-06 23 40 17 13 7 0 0 64 20 30
2014 NU 17 36 16 18 13 0 0 53 31 227
2014 NU-02 20 50 0 10 20 0 0 70 30 10
2014 NU-03 14 37 22 14 12 1 0 51 26 73
2014 NU-04 14 30 16 24 16 0 0 43 41 37
2014 NU-05 25 31 14 14 17 0 0 56 31 36
2014 NU-06 12 45 11 19 13 0 0 57 32 43

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 26 12 9 9 0 0 71 18 34
2020 NU-03 37 26 16 11 11 0 0 63 21 19
2019 NU 54 32 7 2 5 0 0 85 7 41
2019 NU-03 52 24 12 4 8 0 0 76 12 25
2018 NU 44 47 9 0 0 0 0 91 0 34
2018 NU-03 45 40 15 0 0 0 0 85 0 20
2017 NU 48 34 9 5 4 0 0 82 9 212
2017 NU-03 56 34 6 1 3 0 0 90 4 70
2017 NU-04 52 36 6 0 6 0 0 89 6 36
2017 NU-05 34 29 17 14 6 0 0 63 20 35
2017 NU-06 40 36 10 7 7 0 0 77 13 30
2014 NU 45 34 12 6 2 0 0 79 8 227
2014 NU-02 70 10 10 10 0 0 0 80 10 10
2014 NU-03 49 41 4 4 1 0 0 90 5 73
2014 NU-04 46 32 8 5 5 3 0 81 11 37
2014 NU-05 42 28 28 3 0 0 0 69 3 36
2014 NU-06 31 44 12 8 5 0 0 75 13 43

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 45 27 9 12 6 0 0 73 18 33
2020 NU-03 47 16 16 16 5 0 0 63 21 19
2019 NU 39 34 15 7 5 0 0 73 12 41
2019 NU-03 44 28 16 8 4 0 0 72 12 25
2018 NU 29 35 21 15 0 0 0 65 15 34
2018 NU-03 25 40 30 5 0 0 0 65 5 20
2017 NU 23 31 23 12 10 0 0 55 22 214
2017 NU-03 29 27 24 9 10 0 1 57 19 70
2017 NU-04 18 27 25 16 14 0 0 45 30 37
2017 NU-05 20 46 20 9 6 0 0 66 14 35
2017 NU-06 27 37 20 7 10 0 0 64 17 30
2014 NU 20 29 30 10 10 0 0 50 20 226
2014 NU-02 40 20 30 0 10 0 0 60 10 10
2014 NU-03 22 33 32 7 6 0 0 56 13 72
2014 NU-04 14 19 30 22 16 0 0 32 38 37
2014 NU-05 25 28 31 11 6 0 0 53 17 36
2014 NU-06 12 36 27 2 23 0 0 48 25 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 16 28 31 22 3 0 0 25 44 32
2020 NU-03 12 41 35 12 0 0 0 12 53 17
2019 NU 12 17 34 24 10 2 0 35 30 41
2019 NU-03 16 16 28 36 4 0 0 40 32 25
2018 NU 21 21 21 29 9 0 0 38 41 34
2018 NU-03 25 15 25 25 10 0 0 35 40 20
2017 NU 13 23 41 17 6 0 0 23 36 213
2017 NU-03 7 20 39 22 10 0 1 32 28 69
2017 NU-04 11 16 44 19 7 3 0 27 28 37
2017 NU-05 17 29 34 14 6 0 0 20 46 35
2017 NU-06 13 40 37 7 3 0 0 10 53 30
2014 NU 9 31 42 12 4 1 1 16 41 225
2014 NU-02 20 10 40 10 10 10 0 22 33 10
2014 NU-03 3 30 37 20 8 0 3 29 33 71
2014 NU-04 14 35 41 11 0 0 0 11 49 37
2014 NU-05 11 44 39 3 0 3 0 3 57 36
2014 NU-06 16 23 52 7 2 0 0 10 38 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 15 29 29 9 15 3 0 24 45 34
2020 NU-03 11 37 37 11 0 5 0 11 50 19
2019 NU 20 20 28 20 13 0 0 33 40 40
2019 NU-03 17 29 33 13 8 0 0 21 46 24
2018 NU 18 15 35 9 24 0 0 32 32 34
2018 NU-03 15 10 45 10 20 0 0 30 25 20
2017 NU 16 20 31 16 12 3 2 29 38 212
2017 NU-03 13 16 32 16 16 4 3 34 31 69
2017 NU-04 11 31 34 19 6 0 0 24 42 36
2017 NU-05 20 20 29 14 11 3 3 27 42 35
2017 NU-06 16 27 30 20 7 0 0 27 43 30
2014 NU 17 27 36 11 6 2 2 18 45 225
2014 NU-02 10 0 40 20 30 0 0 50 10 10
2014 NU-03 11 25 38 11 10 3 1 22 38 71
2014 NU-04 27 22 30 14 5 3 0 19 50 37
2014 NU-05 22 36 28 8 3 0 3 11 60 36
2014 NU-06 14 33 36 12 2 0 2 15 49 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 24 42 15 6 9 3 0 16 69 33
2020 NU-03 26 47 16 5 0 5 0 6 78 19
2019 NU 22 41 17 15 5 0 0 20 63 41
2019 NU-03 24 44 16 16 0 0 0 16 68 25
2018 NU 15 32 24 15 9 0 6 25 50 34
2018 NU-03 15 30 25 20 5 0 5 26 47 20
2017 NU 19 26 29 11 10 3 1 22 47 213
2017 NU-03 13 21 29 14 20 1 1 35 35 70
2017 NU-04 6 25 42 17 10 0 0 27 31 36
2017 NU-05 26 40 14 9 6 6 0 15 70 35
2017 NU-06 27 36 30 3 3 0 0 7 63 30
2014 NU 32 32 23 5 4 2 1 10 67 225
2014 NU-02 10 30 20 20 10 10 0 33 44 10
2014 NU-03 30 27 23 8 10 1 1 19 58 71
2014 NU-04 24 38 27 5 0 3 3 6 66 37
2014 NU-05 47 42 11 0 0 0 0 0 89 36
2014 NU-06 37 40 20 2 0 0 0 2 77 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 12 24 26 24 15 0 0 38 35 34
2020 NU-03 11 26 37 11 16 0 0 26 37 19
2019 NU 2 17 32 27 17 2 2 46 21 41
2019 NU-03 4 16 36 28 16 0 0 44 20 25
2018 NU 12 12 26 24 24 0 3 48 24 34
2018 NU-03 10 15 35 15 20 0 5 37 26 20
2017 NU 8 13 34 28 13 1 3 43 22 209
2017 NU-03 3 9 30 35 17 3 3 55 12 69
2017 NU-04 3 8 45 22 16 3 3 41 12 36
2017 NU-05 3 21 36 30 9 0 0 39 24 33
2017 NU-06 13 20 47 20 0 0 0 20 33 30
2014 NU 10 25 37 18 7 1 2 26 36 224
2014 NU-02 20 0 20 30 10 10 10 50 25 10
2014 NU-03 11 13 35 25 13 1 1 39 25 71
2014 NU-04 8 27 35 24 3 0 3 28 36 37
2014 NU-05 6 47 39 6 3 0 0 8 53 36
2014 NU-06 11 27 40 17 5 0 0 22 38 42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 15 24 27 18 12 0 3 31 41 33
2020 NU-03 21 21 32 16 11 0 0 26 42 19
2019 NU 23 18 33 20 5 0 3 26 41 40
2019 NU-03 25 17 38 13 4 0 4 17 43 24
2018 NU 26 24 24 21 6 0 0 26 50 34
2018 NU-03 25 25 25 20 5 0 0 25 50 20
2017 NU 22 28 23 14 9 2 1 24 52 211
2017 NU-03 19 28 22 14 12 4 1 28 49 69
2017 NU-04 20 26 32 17 5 0 0 22 46 35
2017 NU-05 29 20 23 20 3 3 3 24 52 35
2017 NU-06 30 36 17 10 7 0 0 17 67 30
2014 NU 31 37 18 7 4 1 1 11 70 224
2014 NU-02 30 10 30 20 10 0 0 30 40 10
2014 NU-03 39 30 11 7 10 1 1 17 71 71
2014 NU-04 28 39 25 6 0 3 0 6 69 36
2014 NU-05 25 53 17 3 0 0 3 3 80 36
2014 NU-06 27 39 26 7 0 0 0 7 67 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 33 27 12 6 0 0 18 55 33
2020 NU-03 21 42 26 5 5 0 0 11 63 19
2019 NU 29 22 15 27 5 0 2 33 53 41
2019 NU-03 28 32 16 16 4 0 4 21 63 25
2018 NU 29 18 24 18 12 0 0 29 47 34
2018 NU-03 30 20 25 20 5 0 0 25 50 20
2017 NU 20 27 25 15 6 5 2 22 51 212
2017 NU-03 21 25 21 12 10 7 4 25 52 68
2017 NU-04 25 41 19 13 3 0 0 15 65 37
2017 NU-05 14 23 26 20 11 3 3 33 39 35
2017 NU-06 16 27 44 13 0 0 0 13 43 30
2014 NU 19 26 29 17 5 1 3 23 47 225
2014 NU-02 10 10 50 10 20 0 0 30 20 10
2014 NU-03 21 24 23 18 8 0 6 28 48 71
2014 NU-04 35 19 22 19 5 0 0 24 54 37
2014 NU-05 14 33 33 17 3 0 0 19 47 36
2014 NU-06 16 31 34 17 0 0 2 17 48 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 38 18 6 12 0 0 18 65 34
2020 NU-03 26 47 26 0 0 0 0 0 74 19
2019 NU 22 27 27 15 2 2 5 18 53 41
2019 NU-03 32 20 32 8 0 0 8 9 57 25
2018 NU 24 18 26 12 12 6 3 26 45 34
2018 NU-03 25 15 25 15 10 5 5 28 44 20
2017 NU 20 29 23 15 5 5 3 22 53 211
2017 NU-03 14 25 22 19 12 3 6 33 43 69
2017 NU-04 11 25 25 28 5 6 0 35 39 36
2017 NU-05 26 40 17 11 3 3 0 15 68 35
2017 NU-06 27 33 37 3 0 0 0 3 60 30
2014 NU 34 28 24 6 4 1 3 11 65 225
2014 NU-02 30 0 20 20 20 0 10 44 33 10
2014 NU-03 30 24 25 7 8 3 3 16 57 71
2014 NU-04 30 22 32 11 3 0 3 14 53 37
2014 NU-05 36 50 14 0 0 0 0 0 86 36
2014 NU-06 39 34 21 5 0 0 0 5 74 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 6 21 29 35 9 0 0 44 26 34
2020 NU-03 11 21 26 37 5 0 0 42 32 19
2019 NU 27 10 37 22 2 2 0 25 38 41
2019 NU-03 28 12 36 20 0 4 0 21 42 25
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 12 35 21 15 15 3 0 48 30 34
2020 NU-03 0 37 26 16 16 5 0 39 33 19
2019 NU 15 30 15 10 25 3 3 47 37 40
2019 NU-03 13 25 17 13 25 4 4 41 41 24
2018 NU 26 41 12 9 9 3 0 70 18 34
2018 NU-03 10 45 20 5 15 5 0 58 21 20
2017 NU 19 30 15 16 16 3 1 51 33 214
2017 NU-03 20 26 16 14 14 7 3 51 32 70
2017 NU-04 19 43 11 8 16 3 0 64 25 37
2017 NU-05 14 31 0 23 29 0 3 47 53 35
2017 NU-06 23 33 10 27 7 0 0 56 33 30
2014 NU 19 31 11 17 20 2 0 51 38 226
2014 NU-02 20 40 0 30 10 0 0 60 40 10
2014 NU-03 22 29 14 10 24 1 0 52 34 72
2014 NU-04 16 32 8 27 14 0 3 50 42 37
2014 NU-05 17 33 8 17 25 0 0 50 42 36
2014 NU-06 19 24 8 20 24 5 0 45 46 43

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 32 9 15 9 0 0 68 24 34
2020 NU-03 21 53 11 11 5 0 0 74 16 19
2019 NU 33 28 10 3 23 3 0 63 26 39
2019 NU-03 38 17 17 0 25 4 0 57 26 24
2018 NU 47 29 9 12 3 0 0 76 15 34
2018 NU-03 40 25 15 15 5 0 0 65 20 20
2017 NU 35 23 13 15 13 0 0 58 28 214
2017 NU-03 43 17 11 14 11 1 1 62 26 70
2017 NU-04 38 29 8 19 5 0 0 67 25 37
2017 NU-05 31 20 17 3 29 0 0 51 31 35
2017 NU-06 33 17 10 26 13 0 0 50 40 30
2014 NU 32 27 8 17 16 0 0 58 34 226
2014 NU-02 40 30 0 20 10 0 0 70 30 10
2014 NU-03 31 32 8 15 14 0 0 63 29 72
2014 NU-04 35 24 11 22 8 0 0 59 30 37
2014 NU-05 28 19 11 14 25 0 3 49 40 36
2014 NU-06 29 26 1 21 23 0 0 55 44 43

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 29 9 15 0 0 0 76 15 34
2020 NU-03 47 26 11 16 0 0 0 74 16 19
2019 NU 35 35 5 20 5 0 0 70 25 40
2019 NU-03 38 25 8 21 8 0 0 63 29 24
2018 NU 53 41 3 3 0 0 0 94 3 34
2018 NU-03 55 40 0 5 0 0 0 95 5 20
2017 NU 36 38 8 11 6 0 0 75 16 213
2017 NU-03 43 31 7 10 6 1 1 76 16 70
2017 NU-04 48 30 0 14 8 0 0 78 22 36
2017 NU-05 17 49 11 14 9 0 0 66 23 35
2017 NU-06 30 53 7 7 3 0 0 83 10 30
2014 NU 31 36 9 17 7 0 0 67 24 225
2014 NU-02 20 60 0 10 10 0 0 80 20 10
2014 NU-03 35 32 8 15 10 0 0 67 25 72
2014 NU-04 32 35 8 19 5 0 0 68 24 37
2014 NU-05 25 36 17 17 6 0 0 61 22 36
2014 NU-06 31 35 2 24 8 0 0 66 32 43

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 39 33 18 6 3 0 0 73 9 33
2020 NU-03 33 33 28 6 0 0 0 67 6 18
2019 NU 35 38 13 10 5 0 0 73 15 40
2019 NU-03 42 25 21 4 8 0 0 67 13 24
2018 NU 41 47 6 3 3 0 0 88 6 34
2018 NU-03 40 50 5 0 5 0 0 90 5 20

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 21 21 9 6 3 0 64 15 34
2020 NU-03 37 26 11 11 11 5 0 67 22 19
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 21 18 0 6 3 9 73 7 34
2020 NU-03 37 26 21 0 5 0 11 71 6 19
2019 NU 28 21 13 15 18 0 5 51 35 39
2019 NU-03 20 16 16 16 24 0 8 39 43 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 41 9 3 6 0 0 82 9 34
2020 NU-03 26 53 16 5 0 0 0 79 5 19
2019 NU 37 24 15 12 12 0 0 61 24 41
2019 NU-03 28 32 16 8 16 0 0 60 24 25
2018 NU 35 38 12 9 6 0 0 74 15 34
2018 NU-03 20 45 15 10 10 0 0 65 20 20
2017 NU 40 29 12 8 10 1 1 70 18 214
2017 NU-03 41 30 11 6 7 3 1 75 13 70
2017 NU-04 43 33 11 3 11 0 0 75 14 37
2017 NU-05 37 29 9 14 11 0 0 66 26 35
2017 NU-06 37 23 20 13 7 0 0 60 20 30
2014 NU 41 29 12 10 7 0 0 71 17 226
2014 NU-02 60 10 10 10 10 0 0 70 20 10
2014 NU-03 39 33 17 7 4 0 0 72 11 72
2014 NU-04 41 27 11 11 11 0 0 68 22 37
2014 NU-05 44 22 8 17 8 0 0 67 25 36
2014 NU-06 40 34 2 11 10 0 2 77 21 43

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 26 15 9 6 3 0 70 15 34
2020 NU-03 32 32 21 11 5 0 0 63 16 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 35 21 9 6 0 0 65 15 34
2020 NU-03 21 42 26 5 5 0 0 63 11 19
2019 NU 39 34 10 10 5 2 0 75 15 41
2019 NU-03 36 40 8 4 8 4 0 79 13 25
2018 NU 42 33 9 9 6 0 0 76 15 33
2018 NU-03 30 35 10 15 10 0 0 65 25 20
2017 NU 43 29 8 10 9 0 0 73 19 212
2017 NU-03 47 30 7 11 4 0 0 77 16 70
2017 NU-04 39 38 6 8 8 0 0 78 17 36
2017 NU-05 32 26 6 15 21 0 0 59 35 34
2017 NU-06 50 17 10 10 10 3 0 69 20 30
2014 NU 36 32 11 14 7 0 0 69 20 226
2014 NU-02 60 10 10 10 10 0 0 70 20 10
2014 NU-03 35 40 13 7 6 0 0 75 13 72
2014 NU-04 38 14 11 27 11 0 0 51 38 37
2014 NU-05 39 28 14 11 8 0 0 67 19 36
2014 NU-06 31 42 5 13 7 0 2 74 21 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 36 64 33
2020 NU-03 39 61 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 15 9 9 0 6 21 76 12 34
2020 NU-03 42 21 5 11 0 5 16 80 13 19

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 32 12 3 9 0 0 76 12 34
2020 NU-03 37 47 11 0 5 0 0 84 5 19
2019 NU 49 15 10 10 15 0 0 64 26 39
2019 NU-03 46 8 13 17 17 0 0 54 33 24
2018 NU 44 41 3 6 6 0 0 85 12 34
2018 NU-03 35 45 0 10 10 0 0 80 20 20
2017 NU 49 19 16 8 7 0 0 68 15 211
2017 NU-03 51 23 13 7 6 0 0 74 13 69
2017 NU-04 54 19 14 5 8 0 0 73 14 37
2017 NU-05 52 15 15 9 9 0 0 67 18 33
2017 NU-06 44 20 27 6 3 0 0 64 10 30
2014 NU 42 25 11 11 10 1 0 67 21 226
2014 NU-02 60 20 0 10 10 0 0 80 20 10
2014 NU-03 42 28 10 10 10 1 0 70 20 72
2014 NU-04 43 16 11 11 16 3 0 61 28 37
2014 NU-05 39 28 11 11 11 0 0 67 22 36
2014 NU-06 43 25 10 13 10 0 0 68 23 43
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 24 15 3 12 12 0 67 17 34
2020 NU-03 21 32 21 0 16 11 0 59 18 19
2019 NU 22 29 15 17 12 5 0 54 31 41
2019 NU-03 20 24 16 16 16 8 0 48 35 25
2018 NU 41 24 15 12 3 6 0 69 16 34
2018 NU-03 25 35 15 10 5 10 0 67 17 20
2017 NU 25 30 14 9 10 11 0 62 22 214
2017 NU-03 29 33 16 4 6 11 1 70 11 70
2017 NU-04 35 35 8 5 8 8 0 76 15 37
2017 NU-05 20 29 9 20 17 6 0 52 39 35
2017 NU-06 17 20 27 23 10 3 0 38 34 30
2014 NU 21 28 21 14 7 9 0 53 23 225
2014 NU-02 20 40 20 0 10 10 0 67 11 10
2014 NU-03 24 29 14 13 4 17 0 63 20 72
2014 NU-04 22 22 24 16 11 5 0 46 29 37
2014 NU-05 17 28 31 14 8 3 0 46 23 36
2014 NU-06 14 24 23 21 8 10 0 42 33 43

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 27 24 9 24 12 3 0 53 38 33
2020 NU-03 16 26 16 26 16 0 0 42 42 19
2019 NU 17 32 20 12 17 2 0 50 30 41
2019 NU-03 16 24 20 20 16 4 0 42 38 25
2018 NU 24 33 9 24 6 3 0 59 31 33
2018 NU-03 15 35 15 25 5 5 0 53 32 20
2017 NU 19 29 19 14 15 4 0 50 31 214
2017 NU-03 19 31 19 17 10 4 0 52 28 70
2017 NU-04 25 43 11 8 14 0 0 67 22 37
2017 NU-05 17 20 17 20 26 0 0 37 46 35
2017 NU-06 17 33 13 17 20 0 0 50 36 30
2014 NU 19 25 21 16 16 3 0 46 32 225
2014 NU-02 20 40 10 10 20 0 0 60 30 10
2014 NU-03 18 29 25 14 7 7 0 51 22 72
2014 NU-04 19 27 16 16 22 0 0 46 38 37
2014 NU-05 19 19 25 17 19 0 0 39 36 36
2014 NU-06 19 17 18 17 27 2 0 37 45 43

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 15 29 26 12 15 3 0 45 27 34
2020 NU-03 5 26 32 16 16 5 0 33 33 19
2019 NU 15 27 17 15 22 5 0 44 38 41
2019 NU-03 8 28 20 16 20 8 0 39 39 25
2018 NU 22 31 6 22 9 9 0 59 34 32
2018 NU-03 11 32 11 21 11 16 0 50 38 19
2017 NU 12 27 17 21 16 7 0 42 40 214
2017 NU-03 16 27 14 23 16 4 0 45 40 70
2017 NU-04 11 35 26 14 11 3 0 48 25 37
2017 NU-05 9 20 14 29 20 9 0 31 53 35
2017 NU-06 7 37 13 23 13 7 0 47 39 30
2014 NU 13 21 20 22 18 6 0 36 42 225
2014 NU-02 30 20 10 30 10 0 0 50 40 10
2014 NU-03 11 21 24 17 17 11 0 36 38 72
2014 NU-04 11 32 14 22 19 3 0 44 42 37
2014 NU-05 14 17 28 19 22 0 0 31 42 36
2014 NU-06 14 17 18 19 25 7 0 33 47 43

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 24 15 24 21 0 0 41 44 34
2020 NU-03 11 26 16 21 26 0 0 37 47 19
2019 NU 17 32 17 15 17 2 0 50 33 41
2019 NU-03 20 32 16 16 12 4 0 54 29 25
2018 NU 24 29 12 26 6 3 0 55 33 34
2018 NU-03 15 30 10 35 5 5 0 47 42 20
2017 NU 14 28 13 18 21 6 0 44 42 214
2017 NU-03 14 29 14 20 17 6 0 45 39 70
2017 NU-04 22 37 11 11 16 3 0 61 28 37
2017 NU-05 3 26 14 29 29 0 0 29 57 35
2017 NU-06 17 20 10 20 30 3 0 38 51 30
2014 NU 12 25 15 25 20 3 0 38 46 225
2014 NU-02 10 40 10 30 10 0 0 50 40 10
2014 NU-03 10 32 14 19 18 7 0 45 40 72
2014 NU-04 14 22 14 24 27 0 0 35 51 37
2014 NU-05 14 25 19 14 28 0 0 39 42 36
2014 NU-06 12 7 20 38 20 2 0 19 60 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 56 18 12 3 9 0 3 76 12 34
2020 NU-03 47 26 0 5 16 0 5 78 22 19
2019 NU 32 22 10 10 5 12 10 69 19 41
2019 NU-03 20 20 8 16 8 16 12 56 33 25
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 24 44 18 6 9 0 0 68 15 34
2020 NU-03 11 58 21 5 5 0 0 68 11 19
2019 NU 23 43 20 10 3 3 0 67 13 40
2019 NU-03 20 48 20 8 0 4 0 71 8 25
2018 NU 21 36 21 15 3 3 0 59 19 33
2018 NU-03 15 35 25 20 0 5 0 53 21 20
2017 NU 22 37 17 12 9 3 0 61 22 214
2017 NU-03 29 36 19 7 7 3 0 66 15 70
2017 NU-04 16 45 19 14 5 0 0 62 19 37
2017 NU-05 11 34 14 17 20 3 0 47 38 35
2017 NU-06 30 27 10 23 6 3 0 59 31 30
2014 NU 22 36 18 13 8 2 0 59 22 225
2014 NU-02 40 30 10 0 20 0 0 70 20 10
2014 NU-03 19 43 17 10 8 3 0 64 19 72
2014 NU-04 22 22 22 22 11 3 0 44 33 37
2014 NU-05 31 33 19 11 3 3 0 66 14 36
2014 NU-06 17 37 16 21 10 0 0 54 31 43

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 24 15 21 15 6 0 47 38 34
2020 NU-03 0 32 16 32 16 5 0 33 50 19
2019 NU 10 24 22 27 12 5 0 36 41 41
2019 NU-03 12 16 24 28 12 8 0 30 43 25

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 24 30 9 18 15 0 3 56 34 33
2020 NU-03 11 32 11 32 16 0 0 42 47 19
2019 NU 28 20 13 18 18 5 0 50 37 40
2019 NU-03 25 17 8 17 25 8 0 45 45 24
2018 NU 21 35 21 9 12 3 0 58 21 34
2018 NU-03 5 40 20 15 15 5 0 47 32 20
2017 NU 28 39 13 9 8 2 0 69 18 214
2017 NU-03 29 26 23 10 7 6 0 58 18 70
2017 NU-04 33 37 11 11 8 0 0 70 19 37
2017 NU-05 11 60 6 9 14 0 0 71 23 35
2017 NU-06 30 47 0 10 13 0 0 77 23 30
2014 NU 30 35 12 14 8 2 0 66 22 226
2014 NU-02 50 30 0 10 10 0 0 80 20 10
2014 NU-03 27 37 16 11 5 3 0 66 17 73
2014 NU-04 30 30 11 19 8 3 0 61 28 37
2014 NU-05 33 31 14 17 3 3 0 66 20 36
2014 NU-06 29 33 8 13 17 0 0 62 30 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 34 22 25 6 13 0 0 56 19 32
2020 NU-03 17 33 33 6 11 0 0 50 17 18
2019 NU 27 17 32 17 7 0 0 44 24 41
2019 NU-03 20 16 40 16 8 0 0 36 24 25
2018 NU 29 32 32 3 3 0 0 62 6 34
2018 NU-03 10 45 35 5 5 0 0 55 10 20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 9 15 18 18 9 3 43 40 34
2020 NU-03 16 5 21 26 26 5 0 22 56 19
2019 NU 7 27 17 15 22 10 2 39 42 41
2019 NU-03 4 20 16 16 28 12 4 29 52 25
2018 NU 24 26 21 12 12 6 0 53 25 34
2018 NU-03 10 20 30 15 15 10 0 33 33 20
2017 NU 21 23 14 15 18 8 1 48 36 214
2017 NU-03 16 24 16 17 16 11 0 45 37 70
2017 NU-04 33 22 14 11 16 3 2 57 29 37
2017 NU-05 20 17 17 17 20 9 0 41 41 35
2017 NU-06 10 20 13 13 30 13 0 35 50 30
2014 NU 14 22 16 16 24 8 0 40 43 226
2014 NU-02 20 40 20 10 10 0 0 60 20 10
2014 NU-03 12 19 18 14 26 11 0 35 45 73
2014 NU-04 8 24 16 19 24 8 0 35 47 37
2014 NU-05 14 22 17 25 14 8 0 39 42 36
2014 NU-06 19 20 12 12 30 7 0 42 45 43

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 32 9 12 15 6 0 63 28 34
2020 NU-03 16 37 5 11 26 5 0 56 39 19
2019 NU 20 18 15 33 15 0 0 38 48 40
2019 NU-03 17 8 21 33 21 0 0 25 54 24
2018 NU 30 27 9 18 12 3 0 59 31 33
2018 NU-03 16 32 11 16 21 5 0 50 39 19
2017 NU 25 30 16 14 11 3 0 57 27 211
2017 NU-03 30 27 24 10 6 3 0 58 17 67
2017 NU-04 26 30 14 16 8 5 0 60 26 37
2017 NU-05 20 29 14 11 20 6 0 52 33 35
2017 NU-06 27 20 10 23 20 0 0 47 43 30
2014 NU 14 23 20 22 19 3 0 37 42 227
2014 NU-02 20 20 10 30 20 0 0 40 50 10
2014 NU-03 15 26 18 16 19 4 1 43 38 73
2014 NU-04 11 22 27 19 22 0 0 32 41 37
2014 NU-05 14 25 22 25 11 3 0 40 37 36
2014 NU-06 12 21 18 27 21 0 0 33 49 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 26 0 12 24 0 21 56 44 34
2020 NU-03 11 32 0 16 26 0 16 50 50 19
2019 NU 10 22 17 10 34 2 5 34 47 41
2019 NU-03 4 16 24 8 40 4 4 22 52 25
2018 NU 15 35 12 12 21 6 0 53 34 34
2018 NU-03 0 35 15 15 25 10 0 39 44 20
2017 NU 22 22 21 13 14 4 3 47 30 213
2017 NU-03 21 24 29 9 10 6 1 49 20 70
2017 NU-04 22 27 19 22 5 0 4 51 29 37
2017 NU-05 20 20 6 20 26 6 3 44 50 35
2017 NU-06 23 17 17 10 26 3 3 43 39 30
2014 NU 12 27 12 18 22 4 4 43 43 226
2014 NU-02 10 40 0 30 20 0 0 50 50 10
2014 NU-03 11 27 15 15 16 8 7 45 37 73
2014 NU-04 11 30 11 22 19 5 3 44 44 37
2014 NU-05 14 25 11 22 22 3 3 41 47 36
2014 NU-06 10 30 14 18 26 0 2 40 45 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 18 18 3 3 0 6 75 6 34
2020 NU-03 47 26 21 0 0 0 5 78 0 19
2019 NU 46 27 12 0 12 0 2 75 13 41
2019 NU-03 44 32 12 0 12 0 0 76 12 25

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 50 15 15 0 9 0 12 73 10 34
2020 NU-03 47 11 16 0 16 0 11 65 18 19
2019 NU 27 37 10 7 17 2 0 65 25 41
2019 NU-03 20 36 16 12 12 4 0 58 25 25

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 68 12 3 3 9 3 3 84 13 34
2020 NU-03 68 16 0 0 11 5 0 89 11 19
2019 NU 66 15 7 0 10 2 0 83 10 41
2019 NU-03 64 20 0 0 12 4 0 88 13 25

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 76 3 3 6 3 0 9 87 10 34
2020 NU-03 79 5 5 11 0 0 0 84 11 19
2019 NU 66 7 7 0 10 2 7 81 11 41
2019 NU-03 60 12 12 0 0 4 12 86 0 25

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 38 26 6 6 6 0 59 13 34
2020 NU-03 11 32 32 11 5 11 0 47 18 19
2019 NU 15 35 18 18 15 0 0 50 33 40
2019 NU-03 12 36 16 20 16 0 0 48 36 25
2018 NU 21 29 18 24 9 0 0 50 32 34
2018 NU-03 5 35 25 25 10 0 0 40 35 20
2017 NU 21 29 15 16 11 6 0 54 30 214
2017 NU-03 20 36 13 19 9 4 0 58 28 70
2017 NU-04 30 37 11 14 5 3 0 69 20 37
2017 NU-05 23 23 9 17 20 9 0 50 41 35
2017 NU-06 30 20 13 13 20 3 0 52 34 30

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 24 50 12 6 6 3 0 76 12 34
2020 NU-03 5 68 16 5 5 0 0 74 11 19
2019 NU 22 29 20 17 10 2 0 53 28 41
2019 NU-03 16 32 20 16 12 4 0 50 29 25
2018 NU 47 24 24 3 3 0 0 71 6 34
2018 NU-03 35 35 25 0 5 0 0 70 5 20
2017 NU 35 35 14 9 4 3 0 72 13 213
2017 NU-03 44 30 14 7 3 1 0 75 10 70
2017 NU-04 27 56 8 8 0 0 0 84 8 37
2017 NU-05 23 34 20 17 3 3 0 59 21 35
2017 NU-06 40 23 13 7 10 7 0 68 17 30
2014 NU 33 38 12 10 4 4 0 74 14 227
2014 NU-02 40 40 0 10 10 0 0 80 20 10
2014 NU-03 32 42 10 10 1 5 0 78 12 73
2014 NU-04 32 35 22 8 0 3 0 69 8 37
2014 NU-05 33 42 8 11 6 0 0 75 17 36
2014 NU-06 29 34 11 12 10 5 0 66 22 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 21 15 9 3 6 3 71 13 34
2020 NU-03 32 32 16 5 5 11 0 71 12 19
2019 NU 28 20 30 10 10 3 0 49 21 40
2019 NU-03 21 21 29 13 13 4 0 43 26 24
2018 NU 44 29 18 3 3 3 0 76 6 34
2018 NU-03 35 35 30 0 0 0 0 70 0 20
2017 NU 36 31 21 4 3 4 1 70 8 212
2017 NU-03 40 30 17 1 4 4 3 75 6 70
2017 NU-04 35 38 22 5 0 0 0 73 5 37
2017 NU-05 23 40 26 9 0 3 0 65 9 35
2017 NU-06 42 17 24 7 6 3 0 61 14 29
2014 NU 38 36 16 4 1 5 0 77 6 227
2014 NU-02 60 20 0 0 10 10 0 89 11 10
2014 NU-03 37 38 14 3 0 8 0 82 3 73
2014 NU-04 35 30 32 0 0 3 0 67 0 37
2014 NU-05 31 53 11 6 0 0 0 83 6 36
2014 NU-06 36 35 15 10 0 5 0 74 10 43

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 32 18 15 3 3 3 63 19 34
2020 NU-03 11 42 21 16 5 5 0 56 22 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 29 9 6 6 6 0 78 13 34
2020 NU-03 32 42 11 0 11 5 0 78 11 19

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 56 29 9 3 3 0 0 85 6 34
2020 NU-03 42 42 11 5 0 0 0 84 5 19
2019 NU 44 20 20 12 5 0 0 63 17 41
2019 NU-03 44 16 20 12 8 0 0 60 20 25
2018 NU 59 24 15 3 0 0 0 82 3 34
2018 NU-03 50 35 10 5 0 0 0 85 5 20
2017 NU 42 31 13 11 4 0 0 73 14 213
2017 NU-03 53 21 19 3 4 0 0 74 7 70
2017 NU-04 45 30 8 16 0 0 0 75 16 37
2017 NU-05 29 51 3 14 3 0 0 80 17 35
2017 NU-06 40 20 13 23 3 0 0 60 26 30
2014 NU 36 39 13 6 5 0 0 75 11 227
2014 NU-02 40 40 10 0 10 0 0 80 10 10
2014 NU-03 29 49 15 4 3 0 0 78 7 73
2014 NU-04 46 27 5 8 14 0 0 73 22 37
2014 NU-05 36 42 17 6 0 0 0 78 6 36
2014 NU-06 33 32 14 13 7 0 0 65 20 43

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 38 26 18 9 9 0 0 65 18 34
2020 NU-03 21 37 26 5 11 0 0 58 16 19
2019 NU 37 20 20 15 10 0 0 56 24 41
2019 NU-03 32 20 24 12 12 0 0 52 24 25
2018 NU 44 24 15 9 9 0 0 68 18 34
2018 NU-03 30 35 10 15 10 0 0 65 25 20
2017 NU 30 26 18 14 11 1 0 57 25 213
2017 NU-03 37 29 19 7 7 1 0 67 14 70
2017 NU-04 29 38 8 22 3 0 0 67 25 37
2017 NU-05 23 17 17 17 23 3 0 41 41 35
2017 NU-06 23 27 23 13 13 0 0 50 26 30
2014 NU 22 28 19 16 13 3 0 51 29 227
2014 NU-02 50 20 10 0 20 0 0 70 20 10
2014 NU-03 19 37 25 14 4 1 0 57 18 73
2014 NU-04 22 22 19 11 24 3 0 44 36 37
2014 NU-05 19 31 14 17 14 6 0 53 32 36
2014 NU-06 21 21 18 19 18 2 0 44 38 43

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 38 24 24 9 6 0 0 62 15 34
2020 NU-03 21 32 37 5 5 0 0 53 11 19
2019 NU 29 22 27 12 10 0 0 51 22 41
2019 NU-03 20 28 28 12 12 0 0 48 24 25
2018 NU 38 29 18 6 9 0 0 68 15 34
2018 NU-03 30 35 15 10 10 0 0 65 20 20
2017 NU 31 28 17 15 10 0 0 59 24 213
2017 NU-03 37 29 20 9 6 0 0 66 14 70
2017 NU-04 29 38 8 19 5 0 0 67 25 37
2017 NU-05 29 23 14 14 20 0 0 51 34 35
2017 NU-06 27 33 10 20 10 0 0 60 30 30
2014 NU 23 29 19 18 10 1 0 52 29 227
2014 NU-02 50 20 10 0 20 0 0 70 20 10
2014 NU-03 19 36 21 19 4 1 0 56 24 73
2014 NU-04 19 27 16 14 22 3 0 47 36 37
2014 NU-05 22 25 19 25 8 0 0 47 33 36
2014 NU-06 24 23 21 19 13 0 0 46 32 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 12 26 15 12 0 3 45 27 34
2020 NU-03 21 11 42 21 5 0 0 32 26 19
2019 NU 24 27 24 5 20 0 0 51 24 41
2019 NU-03 24 24 16 8 28 0 0 48 36 25
2018 NU 32 26 26 3 12 0 0 59 15 34
2018 NU-03 25 35 25 0 15 0 0 60 15 20
2017 NU 32 18 19 13 14 4 0 52 28 213
2017 NU-03 34 21 21 11 9 3 0 57 21 70
2017 NU-04 35 25 14 16 5 5 0 62 23 37
2017 NU-05 26 11 17 17 26 3 0 38 44 35
2017 NU-06 33 13 10 13 20 10 0 52 37 30
2014 NU 22 25 16 14 16 6 0 50 32 227
2014 NU-02 50 20 10 0 20 0 0 70 20 10
2014 NU-03 21 25 23 16 8 7 0 49 26 73
2014 NU-04 16 30 16 3 27 8 0 50 32 37
2014 NU-05 17 31 14 14 17 8 0 52 33 36
2014 NU-06 21 23 12 17 23 5 0 46 41 43
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 NU 24 32 44 34
2020 NU-03 21 32 47 19
2019 NU 35 33 33 40
2019 NU-03 38 29 33 24
2018 NU 33 42 24 33
2018 NU-03 32 53 16 19
2017 NU 29 42 28 212
2017 NU-03 26 47 27 70
2017 NU-04 33 43 25 37
2017 NU-05 32 35 32 34
2017 NU-06 30 37 33 30
2014 NU 27 39 35 227
2014 NU-02 30 60 10 10
2014 NU-03 26 40 34 73
2014 NU-04 27 32 41 37
2014 NU-05 31 33 36 36
2014 NU-06 24 43 33 43

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 NU 31 8 38 8 0 15 13
2018 NU 36 18 36 9 0 0 11
2017 NU 31 5 19 34 0 11 62
2017 NU-03 33 0 22 28 0 17 18
2017 NU-04 33 8 17 25 0 17 12
2017 NU-05 9 0 18 64 0 9 11
2014 NU 20 13 22 33 9999 12 60
2014 NU-03 21 16 21 32 9999 11 19
2014 NU-04 20 20 10 40 9999 10 10
2014 NU-05 27 9 36 0 9999 27 11
2014 NU-06 20 10 30 40 9999 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 24 76 33
2020 NU-03 26 74 19
2019 NU 32 68 41
2019 NU-03 40 60 25
2018 NU 26 74 34
2018 NU-03 30 70 20

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 62 38 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 46 54 13
2019 NU-03 50 50 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 38 62 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 54 46 13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 13
2019 NU-03 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 54 46 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 54 46 13

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 38 62 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 15 27 6 6 24 3 46 17 33
2020 NU-03 6 11 39 6 6 28 6 25 17 18
2019 NU 10 8 20 10 25 23 5 24 48 40
2019 NU-03 4 8 13 8 29 29 8 20 60 24
2018 NU 18 9 30 6 12 18 6 36 24 33
2018 NU-03 5 11 37 0 16 26 5 23 23 19
2017 NU 13 17 19 12 14 21 5 40 35 213
2017 NU-03 12 14 25 9 10 23 7 38 27 69
2017 NU-04 14 27 14 8 11 21 5 56 26 37
2017 NU-05 3 14 26 17 14 20 6 23 42 35
2017 NU-06 17 13 17 7 23 20 3 39 39 30
2014 NU 8 21 22 12 16 17 3 37 35 226
2014 NU-02 10 20 30 20 20 0 0 30 40 10
2014 NU-03 10 10 22 10 16 27 5 29 39 73
2014 NU-04 5 27 27 11 16 11 3 38 31 37
2014 NU-05 14 17 17 19 14 17 3 38 41 36
2014 NU-06 7 33 15 7 25 12 0 46 37 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 34 31 13 0 9 9 3 75 11 32
2020 NU-03 22 39 17 0 11 11 0 69 13 18
2019 NU 28 18 13 15 18 10 0 50 36 40
2019 NU-03 25 17 13 13 21 13 0 48 38 24
2018 NU 26 35 15 6 12 6 0 66 19 34
2018 NU-03 5 55 15 0 20 5 0 63 21 20
2017 NU 23 27 16 12 12 8 1 56 26 212
2017 NU-03 26 25 22 9 7 10 0 57 18 68
2017 NU-04 29 33 11 14 11 0 3 64 25 37
2017 NU-05 17 26 17 14 9 14 3 52 28 35
2017 NU-06 20 27 10 13 20 10 0 52 37 30
2014 NU 16 28 23 11 13 9 0 48 27 227
2014 NU-02 20 10 30 20 20 0 0 30 40 10
2014 NU-03 15 22 27 7 15 14 0 43 25 73
2014 NU-04 14 35 22 8 16 5 0 51 26 37
2014 NU-05 19 28 19 17 6 11 0 53 25 36
2014 NU-06 14 29 20 18 12 7 0 46 32 43
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 15 85 34
2019 NU 12 88 41
2018 NU 24 76 34
2018 NU-03 25 75 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 15 12 21 3 9 36 3 45 20 33
2020 NU-03 0 21 26 5 11 32 5 33 25 19
2019 NU 12 15 27 2 7 29 7 42 15 41
2019 NU-03 12 12 20 0 12 36 8 43 21 25
2018 NU 12 9 26 3 15 29 6 32 27 34
2018 NU-03 0 10 30 0 15 45 0 18 27 20
2017 NU 17 13 25 1 5 34 6 49 9 211
2017 NU-03 10 17 28 1 3 33 7 46 7 69
2017 NU-04 20 17 22 0 3 35 3 59 5 36
2017 NU-05 9 14 23 0 3 43 9 47 6 35
2017 NU-06 17 10 27 0 13 23 10 40 19 30
2014 NU 12 17 28 4 4 28 7 45 12 226
2014 NU-02 20 10 50 0 0 10 10 38 0 10
2014 NU-03 10 11 25 4 4 37 10 38 15 73
2014 NU-04 5 30 38 0 3 19 5 46 4 37
2014 NU-05 19 11 25 6 0 28 11 50 9 36
2014 NU-06 14 21 18 2 7 34 2 56 15 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 44 6 3 9 9 0 81 13 34
2020 NU-03 21 53 5 5 11 5 0 78 17 19
2019 NU 37 20 22 7 7 7 0 61 16 41
2019 NU-03 32 20 20 4 12 12 0 59 18 25
2018 NU 24 38 21 12 3 3 0 64 15 34
2018 NU-03 10 50 25 10 5 0 0 60 15 20
2017 NU 28 30 20 3 5 14 0 67 9 210
2017 NU-03 32 35 20 3 4 6 0 71 8 69
2017 NU-04 36 24 20 3 3 14 0 71 7 36
2017 NU-05 18 32 21 3 6 18 3 63 11 34
2017 NU-06 17 37 17 10 7 13 0 62 19 30
2014 NU 23 30 21 7 4 15 1 62 13 227
2014 NU-02 20 30 50 0 0 0 0 50 0 10
2014 NU-03 21 26 23 1 4 22 3 62 7 73
2014 NU-04 14 43 19 11 3 11 0 64 15 37
2014 NU-05 33 25 17 11 0 14 0 68 13 36
2014 NU-06 21 33 16 7 7 15 0 65 17 43
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 47 26 6 0 0 0 68 6 34
2020 NU-03 11 53 26 11 0 0 0 63 11 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 30 30 12 15 12 0 0 61 27 33
2020 NU-03 17 33 11 22 17 0 0 50 39 18
2019 NU 29 29 17 5 20 0 0 59 24 41
2019 NU-03 24 32 20 4 20 0 0 56 24 25
2018 NU 3 32 26 0 38 0 0 35 38 34
2018 NU-03 5 20 40 0 35 0 0 25 35 20
2017 NU 8 19 21 12 39 0 0 27 51 214
2017 NU-03 7 23 19 14 37 0 0 30 51 70
2017 NU-04 8 19 21 11 41 0 0 27 52 37
2017 NU-05 9 14 31 14 31 0 0 23 46 35
2017 NU-06 17 20 23 10 30 0 0 36 40 30

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 26 18 21 9 0 0 53 29 34
2020 NU-03 21 21 21 26 11 0 0 42 37 19
2019 NU 24 34 20 12 10 0 0 59 22 41
2019 NU-03 28 28 24 12 8 0 0 56 20 25
2018 NU 18 32 26 18 6 0 0 50 24 34
2018 NU-03 25 30 20 20 5 0 0 55 25 20
2017 NU 17 23 26 14 19 0 0 40 34 214
2017 NU-03 13 23 34 13 17 0 0 36 30 70
2017 NU-04 21 19 16 16 27 0 0 40 44 37
2017 NU-05 20 17 37 17 9 0 0 37 26 35
2017 NU-06 13 47 10 13 17 0 0 60 30 30

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 26 18 21 3 0 0 59 24 34
2020 NU-03 26 32 26 11 5 0 0 58 16 19
2019 NU 29 46 12 7 2 0 2 78 10 41
2019 NU-03 32 44 12 8 4 0 0 76 12 25
2018 NU 29 47 15 6 3 0 0 76 9 34
2018 NU-03 35 35 20 10 0 0 0 70 10 20
2017 NU 28 33 19 9 8 1 2 63 17 213
2017 NU-03 34 39 16 6 1 3 1 76 7 70
2017 NU-04 29 35 19 8 5 0 3 66 14 37
2017 NU-05 26 34 17 11 11 0 0 60 23 35
2017 NU-06 10 35 34 7 14 0 0 45 21 29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 24 32 15 18 12 0 0 56 29 34
2020 NU-03 16 37 16 16 16 0 0 53 32 19
2019 NU 28 25 18 13 18 0 0 53 30 40
2019 NU-03 28 20 20 16 16 0 0 48 32 25
2018 NU 12 21 35 21 9 0 3 33 30 34
2018 NU-03 10 25 30 20 10 0 5 37 32 20
2017 NU 16 20 21 18 24 1 0 36 42 214
2017 NU-03 14 24 19 19 24 0 0 39 43 70
2017 NU-04 18 19 19 14 30 0 0 37 44 37
2017 NU-05 23 9 20 29 17 3 0 32 47 35
2017 NU-06 16 23 20 17 20 3 0 41 38 30

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 15 21 3 9 0 6 66 13 34
2020 NU-03 47 11 21 0 11 0 11 65 12 19
2019 NU 49 29 7 5 7 0 2 80 13 41
2019 NU-03 60 24 4 4 4 0 4 88 8 25
2018 NU 32 29 15 9 9 0 6 66 19 34
2018 NU-03 45 15 15 10 5 0 10 67 17 20
2017 NU 37 29 16 8 8 1 1 68 16 213
2017 NU-03 46 23 11 7 9 0 4 72 16 70
2017 NU-04 33 25 14 14 14 0 0 58 28 36
2017 NU-05 46 34 14 3 0 3 0 82 3 35
2017 NU-06 23 47 23 3 0 3 0 72 3 30

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 33 27 18 6 15 0 0 61 21 33
2020 NU-03 26 37 16 11 11 0 0 63 21 19
2019 NU 32 34 20 0 15 0 0 66 15 41
2019 NU-03 28 48 16 0 8 0 0 76 8 25
2018 NU 29 24 18 21 9 0 0 53 29 34
2018 NU-03 35 20 15 25 5 0 0 55 30 20
2017 NU 24 33 21 14 8 0 0 56 23 213
2017 NU-03 24 33 13 20 10 0 0 57 30 70
2017 NU-04 21 33 27 11 8 0 0 54 19 37
2017 NU-05 26 31 26 9 9 0 0 57 17 35
2017 NU-06 23 40 20 13 3 0 0 63 17 30

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 29 24 15 6 0 6 53 22 34
2020 NU-03 11 32 37 16 0 0 5 44 17 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 26 32 6 9 0 0 53 15 34
2020 NU-03 21 32 37 11 0 0 0 53 11 19
2019 NU 22 41 10 7 20 0 0 63 27 41
2019 NU-03 20 36 12 12 20 0 0 56 32 25
2018 NU 21 30 30 12 6 0 0 52 18 33
2018 NU-03 26 16 32 16 11 0 0 42 26 19
2017 NU 23 35 16 13 12 0 0 58 26 213
2017 NU-03 24 37 16 10 11 0 1 62 22 70
2017 NU-04 30 35 19 14 3 0 0 65 16 37
2017 NU-05 14 34 17 17 17 0 0 49 34 35
2017 NU-06 10 40 10 23 16 0 0 50 40 30

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 32 24 15 12 0 0 50 26 34
2020 NU-03 5 42 32 11 11 0 0 47 21 19
2019 NU 22 46 12 5 12 0 2 70 18 41
2019 NU-03 24 40 12 8 16 0 0 64 24 25
2018 NU 24 39 21 6 9 0 0 64 15 33
2018 NU-03 21 37 21 5 16 0 0 58 21 19
2017 NU 24 33 21 11 9 2 1 58 21 212
2017 NU-03 26 42 20 6 3 1 1 70 9 69
2017 NU-04 24 38 19 14 3 3 0 64 17 37
2017 NU-05 23 29 23 9 14 3 0 53 24 35
2017 NU-06 10 27 27 16 20 0 0 37 36 30

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 35 21 12 15 0 0 53 26 34
2020 NU-03 11 42 26 11 11 0 0 53 21 19
2019 NU 24 46 10 7 12 0 0 71 20 41
2019 NU-03 24 40 8 8 20 0 0 64 28 25
2018 NU 42 36 18 0 3 0 0 79 3 33
2018 NU-03 37 32 26 0 5 0 0 68 5 19
2017 NU 30 37 15 5 10 1 1 69 16 213
2017 NU-03 36 43 13 1 4 1 1 81 6 70
2017 NU-04 33 37 16 8 3 0 3 72 11 37
2017 NU-05 31 26 3 14 26 0 0 57 40 35
2017 NU-06 7 40 40 3 10 0 0 47 13 30

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 50 26 3 9 12 0 0 76 21 34
2020 NU-03 42 32 0 16 11 0 0 74 26 19
2019 NU 34 27 10 7 22 0 0 61 29 41
2019 NU-03 28 32 8 4 28 0 0 60 32 25

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 26 21 21 3 0 0 56 24 34
2020 NU-03 26 26 21 26 0 0 0 53 26 19

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 18 32 21 15 15 0 0 50 29 34
2020 NU-03 11 32 26 16 16 0 0 42 32 19
2019 NU 39 22 20 12 7 0 0 61 20 41
2019 NU-03 40 20 20 12 8 0 0 60 20 25
2018 NU 39 18 27 9 6 0 0 58 15 33
2018 NU-03 42 5 32 11 11 0 0 47 21 19
2017 NU 23 32 22 13 9 0 1 56 22 213
2017 NU-03 27 40 13 13 6 0 1 68 19 70
2017 NU-04 22 35 25 11 5 0 3 58 17 37
2017 NU-05 23 29 23 11 11 0 3 53 24 35
2017 NU-06 7 36 30 17 10 0 0 43 27 30

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 48 33 12 6 0 0 0 82 6 33
2020 NU-03 32 47 11 11 0 0 0 79 11 19
2019 NU 50 28 10 3 10 0 0 78 13 40
2019 NU-03 48 24 12 4 12 0 0 72 16 25
2018 NU 50 25 13 3 3 3 3 80 7 32
2018 NU-03 47 26 11 0 5 5 5 82 6 19
2017 NU 38 33 15 9 5 0 0 71 14 214
2017 NU-03 34 33 19 11 3 0 0 67 14 70
2017 NU-04 45 25 16 8 5 0 0 70 14 37
2017 NU-05 40 26 14 11 6 0 3 68 18 35
2017 NU-06 27 56 13 3 0 0 0 83 3 30

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 36 36 15 6 6 0 0 73 12 33
2020 NU-03 21 42 21 5 11 0 0 63 16 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 61 27 3 6 0 0 3 91 6 33
2020 NU-03 53 37 5 5 0 0 0 89 5 19
2019 NU 71 10 5 5 5 0 5 85 10 41
2019 NU-03 72 8 0 4 8 0 8 87 13 25
2018 NU 61 12 6 0 9 6 6 83 10 33
2018 NU-03 53 11 5 0 11 11 11 80 13 19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 63 22 3 3 9 0 0 84 13 32
2020 NU-03 61 28 0 6 6 0 0 89 11 18
2019 NU 55 18 5 10 13 0 0 73 23 40
2019 NU-03 54 17 0 8 21 0 0 71 29 24
2018 NU 64 15 12 3 6 0 0 79 9 33
2018 NU-03 68 11 11 5 5 0 0 79 11 19
2017 NU 61 19 6 6 5 1 1 82 11 213
2017 NU-03 61 21 9 4 3 0 1 84 7 70
2017 NU-04 66 20 3 6 3 3 0 88 9 36
2017 NU-05 63 11 9 11 6 0 0 74 17 35
2017 NU-06 47 10 10 10 13 3 7 63 26 30

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 42 24 21 0 9 0 3 69 9 33
2020 NU-03 37 37 16 0 5 0 5 78 6 19
2019 NU 53 23 10 5 10 0 0 75 15 40
2019 NU-03 54 17 17 4 8 0 0 71 13 24
2018 NU 48 33 12 3 3 0 0 82 6 33
2018 NU-03 58 32 5 5 0 0 0 89 5 19
2017 NU 46 34 11 7 2 0 0 80 9 213
2017 NU-03 40 37 10 9 3 0 1 78 12 70
2017 NU-04 52 26 3 14 5 0 0 78 19 37
2017 NU-05 37 43 14 6 0 0 0 80 6 35
2017 NU-06 37 33 23 7 0 0 0 70 7 30

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 64 18 6 3 9 0 0 82 12 33
2020 NU-03 58 26 5 5 5 0 0 84 11 19
2019 NU 43 18 15 10 15 0 0 60 25 40
2019 NU-03 38 17 13 17 17 0 0 54 33 24
2018 NU 45 27 15 9 3 0 0 73 12 33
2018 NU-03 42 32 16 5 5 0 0 74 11 19
2017 NU 52 24 11 6 7 0 1 77 12 214
2017 NU-03 53 27 10 3 6 0 1 81 9 70
2017 NU-04 65 16 8 5 5 0 0 81 11 37
2017 NU-05 46 14 20 11 6 0 3 62 18 35
2017 NU-06 44 30 7 7 13 0 0 74 20 30

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 9 0 3 0 0 34 95 5 32
2020 NU-03 61 0 0 0 0 0 39 100 0 18
2019 NU 60 10 3 3 0 0 25 93 3 40
2019 NU-03 63 4 0 0 0 0 33 100 0 24
2018 NU 39 18 9 3 3 0 27 79 8 33
2018 NU-03 42 16 0 0 5 0 37 92 8 19
2017 NU 46 18 5 4 1 0 24 86 7 214
2017 NU-03 50 16 6 1 1 0 26 88 4 70
2017 NU-04 49 16 3 14 0 0 18 80 17 37
2017 NU-05 34 17 0 3 6 0 40 86 14 35
2017 NU-06 40 17 10 7 0 0 26 77 9 30

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 65 29 3 3 0 0 0 94 3 34
2020 NU-03 58 32 5 5 0 0 0 89 5 19
2019 NU 59 28 3 5 5 0 0 87 10 39
2019 NU-03 71 21 0 4 4 0 0 92 8 24
2018 NU 48 27 15 3 3 0 3 78 6 33
2018 NU-03 63 26 5 0 0 0 5 94 0 19
2017 NU 46 27 13 6 3 1 3 77 10 213
2017 NU-03 43 26 16 9 4 0 3 71 13 70
2017 NU-04 40 38 11 11 0 0 0 78 11 37
2017 NU-05 56 26 9 3 3 0 3 85 6 34
2017 NU-06 50 23 13 0 3 0 10 81 4 30

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 73 15 6 0 6 0 0 88 6 33
2020 NU-03 61 17 11 0 11 0 0 78 11 18
2019 NU 68 18 13 0 3 0 0 85 3 40
2019 NU-03 63 17 17 0 4 0 0 79 4 24
2018 NU 76 18 6 0 0 0 0 94 0 33
2018 NU-03 79 16 5 0 0 0 0 95 0 19
2017 NU 65 20 10 2 1 1 1 86 4 213
2017 NU-03 64 20 11 0 3 0 1 86 3 70
2017 NU-04 70 19 5 3 0 0 3 92 3 37
2017 NU-05 71 20 9 0 0 0 0 91 0 35
2017 NU-06 70 13 10 3 0 3 0 86 3 30

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 32 21 3 0 0 0 76 3 34
2020 NU-03 37 37 21 5 0 0 0 74 5 19
2019 NU 68 25 5 0 3 0 0 93 3 40
2019 NU-03 79 13 8 0 0 0 0 92 0 24
2018 NU 48 39 9 3 0 0 0 88 3 33
2018 NU-03 53 32 11 5 0 0 0 84 5 19
2017 NU 56 31 8 3 1 0 0 87 4 211
2017 NU-03 57 30 6 4 1 0 1 88 6 69
2017 NU-04 69 28 3 0 0 0 0 97 0 36
2017 NU-05 51 34 14 0 0 0 0 86 0 35
2017 NU-06 55 31 7 3 3 0 0 86 7 29

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 41 29 6 3 0 0 62 9 34
2020 NU-03 16 53 26 5 0 0 0 68 5 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 24 42 12 0 0 0 45 12 33
2020 NU-03 16 21 47 16 0 0 0 37 16 19
2019 NU 15 41 24 15 5 0 0 56 20 41
2019 NU-03 20 32 32 12 4 0 0 52 16 25
2018 NU 18 35 38 9 0 0 0 53 9 34
2018 NU-03 20 45 35 0 0 0 0 65 0 20
2017 NU 10 28 34 15 12 0 0 39 27 212
2017 NU-03 9 28 34 19 9 1 0 37 28 68
2017 NU-04 21 27 30 11 11 0 0 48 22 37
2017 NU-05 3 34 34 17 11 0 0 37 29 35
2017 NU-06 3 37 36 3 20 0 0 40 23 30

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 12 15 38 29 6 0 0 35 26 34
2020 NU-03 16 16 37 26 5 0 0 32 32 19
2019 NU 12 17 44 17 10 0 0 27 29 41
2019 NU-03 12 12 48 12 16 0 0 28 24 25
2018 NU 0 21 58 12 9 0 0 21 21 33
2018 NU-03 0 15 55 15 15 0 0 30 15 20
2017 NU 14 28 37 16 5 0 0 22 42 215
2017 NU-03 14 30 34 18 4 0 0 23 44 71
2017 NU-04 14 19 38 21 8 0 0 29 33 37
2017 NU-05 17 17 54 11 0 0 0 11 34 35
2017 NU-06 10 33 36 20 0 0 0 20 44 30

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 31 19 3 3 0 0 75 6 32
2020 NU-03 32 42 16 5 5 0 0 74 11 19
2019 NU 38 25 10 18 10 0 0 63 28 40
2019 NU-03 33 25 13 21 8 0 0 58 29 24
2018 NU 29 35 18 12 3 0 3 67 15 34
2018 NU-03 25 30 20 15 5 0 5 58 21 20
2017 NU 17 37 21 11 11 3 0 56 23 214
2017 NU-03 19 39 17 7 14 4 0 60 22 70
2017 NU-04 13 33 33 14 5 3 0 47 20 37
2017 NU-05 20 34 26 9 6 6 0 58 15 35
2017 NU-06 23 44 20 7 7 0 0 67 13 30

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 32 18 6 12 0 0 65 18 34
2020 NU-03 16 42 16 11 16 0 0 58 26 19

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 29 6 15 15 0 0 65 29 34
2020 NU-03 32 21 11 16 21 0 0 53 37 19

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 21 9 6 6 3 0 78 13 33
2020 NU-03 44 33 11 6 6 0 0 78 11 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 29 6 24 9 0 0 62 32 34
2020 NU-03 16 53 0 26 5 0 0 68 32 19
2019 NU 27 22 15 17 20 0 0 49 37 41
2019 NU-03 20 28 16 8 28 0 0 48 36 25
2018 NU 24 47 18 0 12 0 0 71 12 34
2018 NU-03 15 50 20 0 15 0 0 65 15 20
2017 NU 20 30 12 20 18 1 0 50 38 215
2017 NU-03 25 34 8 20 11 1 0 60 31 71
2017 NU-04 18 30 16 19 16 0 0 48 35 37
2017 NU-05 17 23 9 20 29 3 0 41 50 35
2017 NU-06 10 27 13 23 26 0 0 37 50 30

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 42 30 12 12 3 0 0 73 15 33
2020 NU-03 28 33 22 11 6 0 0 61 17 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 32 15 15 3 0 0 68 18 34
2020 NU-03 26 26 21 21 5 0 0 53 26 19

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 26 21 12 0 0 0 68 12 34
2020 NU-03 21 32 26 21 0 0 0 53 21 19

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 44 12 6 3 0 3 79 9 34
2020 NU-03 21 58 11 11 0 0 0 79 11 19

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 68 18 3 0 6 3 3 91 6 34
2020 NU-03 58 21 0 0 11 5 5 88 12 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 71 21 3 6 0 0 0 91 6 34
2020 NU-03 68 21 0 11 0 0 0 89 11 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 35 0 6 9 3 0 85 15 34
2020 NU-03 37 47 0 5 11 0 0 84 16 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 21 15 12 0 0 0 74 12 34
2020 NU-03 42 26 16 16 0 0 0 68 16 19
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 6 94 34
2020 NU-03 5 95 19

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 6 94 34
2020 NU-03 5 95 19
2019 NU 18 83 40
2019 NU-03 4 96 25
2017 NU 19 81 211
2017 NU-03 17 83 69
2017 NU-04 22 78 36
2017 NU-05 17 83 35
2017 NU-06 23 77 30
2014 NU 16 84 224
2014 NU-03 21 79 71
2014 NU-04 16 84 37
2014 NU-05 14 86 36
2014 NU-06 12 88 43

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NU 74 26 39
2017 NU-03 73 27 11
2014 NU 71 29 35
2014 NU-03 80 20 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 NU 35 42 7 10 7 0 0 76 17 29
2014 NU 40 40 12 0 4 0 4 83 4 25
2014 NU-03 42 25 25 0 0 0 8 73 0 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 32 3 6 3 6 3 87 10 34
2020 NU-03 32 47 5 5 0 5 5 88 6 19
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 45 36 18 0 44 56 33
2020 NU-03 47 37 16 0 44 56 19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 27 73 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 7 13 13 20 27 7 13 25 58 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 0 20 13 7 53 0 7 21 64 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 27 27 12 6 9 0 18 67 19 33
2020 NU-03 21 21 21 0 16 0 21 53 20 19
2019 NU 51 17 15 2 12 0 2 70 15 41
2019 NU-03 52 16 16 4 12 0 0 68 16 25
2018 NU 44 15 9 15 12 3 3 63 28 34
2018 NU-03 45 10 10 20 10 5 0 58 32 20
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