2020 Public Service Employee Survey Results for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	45	6	14	2	78	16	148
2020	IS-04	28	45	8	15	5	73	20	40
2020	IS-05	28	44	13	15	0	72	15	39

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	78	13	4	2	1	1	1	93	3	147
2020	IS-04	70	18	8	5	0	0	0	88	5	40
2020	IS-05	90	5	0	0	0	3	3	100	0	39
2020	IS-06	79	15	6	0	0	0	0	94	0	33
2017	IS	72	17	3	4	3	1	0	90	7	159
2017	IS-03	61	25	5	3	6	0	0	86	9	36
2017	IS-04	71	16	4	5	2	2	0	89	7	55
2017	IS-05	78	12	2	2	2	2	0	92	5	41
2017	IS-06	80	20	0	0	0	0	0	100	0	20
2014	IS	74	15	5	4	1	1	1	90	5	183
2014	IS-03	72	16	5	5	2	0	0	88	7	43
2014	IS-04	71	16	4	6	2	0	2	89	8	55
2014	IS-05	73	14	8	2	0	2	0	89	2	49
2014	IS-06	80	12	4	4	0	0	0	92	4	25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	45	5	12	5	78	16	146
2020	IS-04	38	41	8	3	10	79	13	39
2020	IS-05	47	34	3	16	0	82	16	38
2019	IS	42	36	6	13	4	78	17	156
2019	IS-03	45	38	10	0	7	83	7	29
2019	IS-04	44	38	4	15	0	81	15	48
2019	IS-05	35	38	6	13	8	73	21	48
2017	IS	42	37	6	9	6	79	14	159
2017	IS-03	53	31	5	8	3	84	11	36
2017	IS-04	39	40	4	11	7	78	18	55
2017	IS-05	37	36	10	12	5	73	17	41
2017	IS-06	40	40	10	0	10	80	10	20
2014	IS	38	30	9	14	9	68	23	183
2014	IS-03	35	32	14	14	5	67	19	43
2014	IS-04	36	25	11	18	9	62	27	55
2014	IS-05	41	29	2	18	10	69	29	49
2014	IS-06	36	36	12	4	12	72	16	25

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	41	11	14	3	1	3	71	18	147
2020	IS-04	31	49	10	5	5	0	0	79	10	39
2020	IS-05	31	31	13	21	3	0	3	63	24	39
2019	IS	25	45	13	10	5	1	0	71	16	154
2019	IS-03	34	52	10	3	0	0	0	86	3	29
2019	IS-04	11	55	17	13	4	0	0	66	17	47
2019	IS-05	30	38	11	11	6	4	0	71	18	47
2018	IS	23	46	12	15	3	0	1	70	18	129
2018	IS-03	33	30	7	19	7	0	4	65	27	27
2018	IS-04	18	49	13	21	0	0	0	67	21	39
2018	IS-05	16	42	23	16	3	0	0	58	19	31
2017	IS	26	39	11	16	7	0	1	66	23	158
2017	IS-03	33	37	11	17	3	0	0	69	20	36
2017	IS-04	22	38	16	15	9	0	0	60	24	55
2017	IS-05	22	48	3	13	12	0	3	72	25	40
2017	IS-06	30	40	10	20	0	0	0	70	20	20
2014	IS	23	40	12	19	6	1	0	64	24	183
2014	IS-03	21	44	14	16	5	0	0	65	21	43
2014	IS-04	16	44	9	26	5	0	0	60	31	55
2014	IS-05	24	33	14	18	8	2	0	58	27	49
2014	IS-06	24	52	16	8	0	0	0	76	8	25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	34	14	7	3	1	76	10	147
2020	IS-04	40	35	18	3	5	0	75	8	40
2020	IS-05	42	32	13	13	0	0	74	13	38
2019	IS	46	36	7	8	1	1	84	9	155
2019	IS-03	48	34	7	10	0	0	83	10	29
2019	IS-04	40	46	2	10	0	2	87	11	48
2019	IS-05	50	29	13	6	2	0	79	8	48
2017	IS	50	32	8	7	3	0	82	10	158
2017	IS-03	33	42	14	9	3	0	75	11	36
2017	IS-04	58	28	2	9	4	0	85	13	54
2017	IS-05	53	27	10	5	5	0	80	10	41
2017	IS-06	60	35	0	5	0	0	95	5	20
2014	IS	41	38	10	9	2	0	80	10	183
2014	IS-03	42	33	19	5	2	0	74	7	43
2014	IS-04	33	38	9	18	2	0	71	20	55
2014	IS-05	47	39	8	4	2	0	86	6	49
2014	IS-06	44	52	4	0	0	0	96	0	25

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	33	11	10	7	0	0	72	17	147
2020	IS-04	40	40	15	5	0	0	0	80	5	40
2020	IS-05	38	28	8	15	10	0	0	67	26	39
2020	IS-06	30	33	12	9	15	0	0	64	24	33
2019	IS	51	32	6	5	4	1	0	84	10	156
2019	IS-03	59	31	7	0	3	0	0	90	3	29
2019	IS-04	44	40	8	6	2	0	0	83	8	48
2019	IS-05	50	33	8	4	4	0	0	83	8	48
2018	IS	45	37	7	7	4	0	0	82	11	129
2018	IS-03	41	41	4	15	0	0	0	81	15	27
2018	IS-04	49	44	3	5	0	0	0	92	5	39
2018	IS-05	45	32	6	6	10	0	0	77	16	31
2017	IS	40	37	4	13	4	1	0	78	18	158
2017	IS-03	36	42	8	11	0	3	0	80	12	36
2017	IS-04	43	41	6	7	4	0	0	83	11	54
2017	IS-05	41	34	2	15	7	0	0	75	22	41
2017	IS-06	30	35	0	30	5	0	0	65	35	20
2014	IS	38	34	10	8	9	0	1	72	17	183
2014	IS-03	47	35	5	7	7	0	0	81	14	43
2014	IS-04	33	36	9	7	13	0	2	70	21	55
2014	IS-05	37	29	16	8	10	0	0	65	18	49
2014	IS-06	24	48	16	12	0	0	0	72	12	25

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	41	9	6	5	0	0	80	11	148
2020	IS-04	35	45	13	3	5	0	0	80	8	40
2020	IS-05	44	46	10	0	0	0	0	90	0	39
2019	IS	39	35	13	8	4	1	0	75	12	156
2019	IS-03	34	34	17	0	14	0	0	69	14	29
2019	IS-04	42	33	17	6	2	0	0	75	8	48
2019	IS-05	35	35	17	10	2	0	0	71	13	48
2018	IS	28	44	9	10	8	0	1	72	18	127
2018	IS-04	21	46	10	10	13	0	0	67	23	39
2018	IS-05	30	43	10	7	10	0	0	73	17	30
2017	IS	26	50	10	10	3	1	0	76	14	158
2017	IS-03	25	53	8	12	0	3	0	80	12	36
2017	IS-04	23	49	13	13	2	0	0	73	14	55
2017	IS-05	25	55	12	5	3	0	0	80	8	40
2017	IS-06	50	35	0	10	5	0	0	85	15	20
2014	IS	27	45	10	11	6	0	0	72	17	183
2014	IS-03	21	51	19	5	5	0	0	72	9	43
2014	IS-04	22	35	11	18	15	0	0	56	33	55
2014	IS-05	31	49	6	14	0	0	0	79	14	49
2014	IS-06	36	52	4	4	4	0	0	88	8	25

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	30	12	6	6	1	1	76	12	147
2020	IS-04	43	33	20	5	0	0	0	75	5	40
2020	IS-05	54	31	5	0	8	3	0	87	8	39
2020	IS-06	39	27	12	15	3	0	3	69	19	33
2019	IS	39	30	12	12	6	0	0	69	19	156
2019	IS-03	31	31	14	17	7	0	0	62	24	29
2019	IS-04	35	38	13	10	4	0	0	73	15	48
2019	IS-05	44	23	13	15	6	0	0	67	21	48
2018	IS	30	40	15	8	7	0	0	71	15	129
2018	IS-03	30	26	22	11	11	0	0	56	22	27
2018	IS-04	31	38	21	10	0	0	0	69	10	39
2018	IS-05	39	45	3	0	13	0	0	84	13	31
2017	IS	28	36	15	14	8	0	0	64	21	158
2017	IS-03	22	41	11	9	16	0	0	63	26	36
2017	IS-04	31	29	20	13	7	0	0	60	20	55
2017	IS-05	28	42	13	13	5	0	0	70	18	40
2017	IS-06	40	35	10	15	0	0	0	75	15	20
2014	IS	32	30	13	15	9	1	0	63	24	182
2014	IS-03	26	40	21	7	7	0	0	65	14	43
2014	IS-04	33	18	13	20	16	0	0	51	36	55
2014	IS-05	33	33	8	17	6	2	0	68	24	48
2014	IS-06	40	33	12	16	0	0	0	72	16	25

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	43	5	12	5	0	79	16	146
2020	IS-04	35	50	5	10	0	0	85	10	40
2020	IS-05	37	47	3	8	5	0	84	13	38
2020	IS-06	36	39	6	15	3	0	76	18	33
2019	IS	31	42	14	7	5	0	74	12	156
2019	IS-03	31	34	24	3	7	0	66	10	29
2019	IS-04	29	48	15	6	2	0	77	8	48
2019	IS-05	33	40	13	10	4	0	73	15	48
2018	IS	26	41	10	19	3	1	68	22	129
2018	IS-03	30	22	11	26	7	4	54	35	27
2018	IS-04	26	41	13	21	0	0	67	21	39
2018	IS-05	19	48	6	23	3	0	68	26	31
2017	IS	23	46	8	19	3	0	69	22	158
2017	IS-03	30	36	3	26	5	0	66	31	36
2017	IS-04	18	42	13	24	4	0	60	27	55
2017	IS-05	20	57	10	10	3	0	77	13	40
2017	IS-06	40	45	5	10	0	0	85	10	20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	30	5	3	5	0	86	8	148
2020	IS-04	60	28	8	3	3	0	88	5	40
2020	IS-05	59	31	8	3	0	0	90	3	39
2019	IS	46	35	12	5	3	0	81	8	155
2019	IS-03	38	34	21	7	0	0	72	7	29
2019	IS-04	42	38	15	4	2	0	79	6	48
2019	IS-05	51	38	4	4	2	0	89	6	47
2018	IS	38	48	7	5	2	1	87	6	128
2018	IS-03	22	56	15	4	0	4	81	4	27
2018	IS-04	36	46	8	8	3	0	82	10	39
2018	IS-05	39	52	3	6	0	0	90	6	31
2017	IS	36	43	10	8	3	0	79	11	157
2017	IS-03	36	36	14	12	3	0	72	15	36
2017	IS-04	31	45	11	11	2	0	77	13	55
2017	IS-05	32	55	8	3	3	0	87	5	40
2017	IS-06	58	31	5	5	0	0	89	5	19
2014	IS	41	42	10	5	2	1	83	7	183
2014	IS-03	32	51	9	2	5	0	84	7	43
2014	IS-04	34	38	15	9	4	0	73	13	55
2014	IS-05	47	45	6	0	0	2	94	0	49
2014	IS-06	48	40	4	8	0	0	88	8	25

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	33	7	9	7	77	16	148
2020	IS-04	45	35	8	10	3	80	13	40
2020	IS-05	59	23	8	5	5	82	10	39
2019	IS	39	30	12	12	7	69	19	156
2019	IS-03	41	21	17	7	14	62	21	29
2019	IS-04	33	40	10	13	4	73	17	48
2019	IS-05	42	21	15	17	6	63	23	48
2018	IS	29	40	12	15	5	69	19	129
2018	IS-03	30	37	7	22	4	67	26	27
2018	IS-04	26	46	13	10	5	72	15	39
2018	IS-05	35	32	6	23	3	68	26	31
2017	IS	27	43	8	14	8	70	21	156
2017	IS-03	20	43	6	21	11	62	32	35
2017	IS-04	27	44	5	18	5	71	23	55
2017	IS-05	27	47	10	8	8	75	15	40
2017	IS-06	45	30	15	5	5	75	10	20

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	37	4	5	3	0	0	88	7	147
2020	IS-03	33	39	9	9	9	0	0	73	18	33
2020	IS-04	45	45	3	5	3	0	0	90	8	40
2020	IS-05	67	28	3	3	0	0	0	95	3	39
2019	IS	51	32	8	6	3	0	0	83	10	156
2019	IS-03	52	31	7	3	7	0	0	83	10	29
2019	IS-04	50	40	4	4	2	0	0	90	6	48
2019	IS-05	54	21	15	8	2	0	0	75	10	48
2018	IS	39	43	6	8	3	0	1	83	11	128
2018	IS-04	26	54	10	8	3	0	0	79	10	39
2018	IS-05	45	35	0	13	6	0	0	81	19	31
2017	IS	42	36	15	6	1	0	0	78	7	158
2017	IS-03	38	42	8	12	0	0	0	80	12	36
2017	IS-04	42	36	20	2	0	0	0	78	2	55
2017	IS-05	37	39	17	4	3	0	0	76	7	41
2017	IS-06	65	25	10	0	0	0	0	90	0	20
2014	IS	56	30	8	4	2	1	0	87	6	182
2014	IS-03	61	32	2	0	5	0	0	93	5	43
2014	IS-04	51	27	15	7	0	0	0	78	7	55
2014	IS-05	60	25	8	2	2	2	0	87	4	48
2014	IS-06	48	40	4	8	0	0	0	88	8	25

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	37	11	10	5	0	0	73	16	147
2020	IS-04	26	51	13	8	3	0	0	77	10	39
2020	IS-05	56	26	13	3	3	0	0	82	5	39
2019	IS	30	38	7	18	7	1	0	68	24	153
2019	IS-03	28	31	17	21	3	0	0	59	24	29
2019	IS-04	24	49	9	9	9	0	0	73	18	45
2019	IS-05	29	33	2	27	6	2	0	64	34	48
2018	IS	25	36	11	20	7	0	1	62	27	129
2018	IS-03	19	33	11	33	0	0	4	54	35	27
2018	IS-04	26	33	18	13	10	0	0	59	23	39
2018	IS-05	26	39	6	19	10	0	0	65	29	31
2017	IS	26	39	11	17	7	0	0	65	23	159
2017	IS-03	22	42	8	23	5	0	0	63	28	36
2017	IS-04	26	40	11	18	5	0	0	66	23	55
2017	IS-05	27	34	15	15	9	0	0	61	24	41
2017	IS-06	45	40	9	5	0	0	0	86	5	20
2014	IS	20	43	8	19	10	0	0	63	29	183
2014	IS-03	19	49	12	14	7	0	0	68	21	43
2014	IS-04	18	36	11	20	15	0	0	54	35	55
2014	IS-05	22	39	6	24	8	0	0	61	33	49
2014	IS-06	20	52	0	24	4	0	0	72	28	25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	32	12	9	3	0	75	13	148
2020	IS-04	45	43	10	3	0	0	88	3	40
2020	IS-05	56	23	10	8	3	0	79	10	39
2019	IS	35	36	13	9	6	0	71	15	156
2019	IS-03	34	28	28	3	7	0	62	10	29
2019	IS-04	31	50	10	4	4	0	81	8	48
2019	IS-05	31	33	13	19	4	0	65	23	48
2018	IS	34	28	16	13	9	0	62	22	128
2018	IS-03	19	30	22	19	11	0	48	30	27
2018	IS-04	31	26	26	10	8	0	56	18	39
2018	IS-05	43	40	0	7	10	0	83	17	30
2017	IS	30	34	14	14	7	1	65	21	159
2017	IS-03	30	30	17	14	5	3	62	20	36
2017	IS-04	29	31	16	15	9	0	60	24	55
2017	IS-05	29	37	12	17	5	0	66	22	41
2017	IS-06	45	45	5	5	0	0	90	5	20
2014	IS	32	33	14	13	8	1	66	20	183
2014	IS-03	28	42	23	5	2	0	70	7	43
2014	IS-04	25	33	13	18	11	0	58	29	55
2014	IS-05	35	31	12	12	8	2	67	21	49
2014	IS-06	37	36	8	8	12	0	72	20	25

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	40	9	9	3	1	0	78	13	148
2020	IS-04	43	40	10	8	0	0	0	83	8	40
2020	IS-05	36	44	8	10	3	0	0	79	13	39
2019	IS	38	36	10	10	5	0	0	75	16	154
2019	IS-03	38	34	10	7	10	0	0	72	17	29
2019	IS-04	38	36	13	11	2	0	0	74	13	47
2019	IS-05	38	38	9	13	2	0	0	77	15	47
2018	IS	31	36	12	14	7	0	0	67	21	129
2018	IS-03	26	26	11	26	11	0	0	52	37	27
2018	IS-04	28	38	15	13	5	0	0	67	18	39
2018	IS-05	35	35	6	13	10	0	0	71	23	31
2017	IS	26	41	13	13	6	0	1	68	19	159
2017	IS-03	33	28	11	20	8	0	0	61	28	36
2017	IS-04	22	47	9	16	4	0	2	71	20	55
2017	IS-05	19	46	20	5	10	0	0	65	15	41
2017	IS-06	45	35	10	9	0	0	0	80	9	20
2014	IS	34	35	12	11	8	1	0	69	19	183
2014	IS-03	35	40	7	14	5	0	0	74	19	43
2014	IS-04	27	31	22	11	9	0	0	58	20	55
2014	IS-05	33	37	6	10	12	2	0	71	23	49
2014	IS-06	36	40	12	12	0	0	0	76	12	25

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	39	5	6	5	0	0	84	11	148
2020	IS-04	38	45	8	5	5	0	0	83	10	40
2020	IS-05	62	33	3	3	0	0	0	95	3	39
2019	IS	38	42	9	7	3	1	0	81	10	156
2019	IS-03	34	38	7	14	3	3	0	75	18	29
2019	IS-04	40	44	8	6	2	0	0	83	8	48
2019	IS-05	38	44	13	4	2	0	0	81	6	48
2018	IS	36	40	9	12	2	0	1	77	14	129
2018	IS-03	30	41	11	11	4	0	4	73	15	27
2018	IS-04	26	44	10	21	0	0	0	69	21	39
2018	IS-05	48	29	10	10	3	0	0	77	13	31
2017	IS	28	47	12	9	3	1	0	76	12	158
2017	IS-03	28	45	9	15	0	3	0	76	15	35
2017	IS-04	22	58	11	5	4	0	0	80	9	55
2017	IS-05	27	52	12	5	5	0	0	78	10	41
2017	IS-06	55	20	20	5	0	0	0	75	5	20
2014	IS	37	38	10	10	4	0	0	75	14	183
2014	IS-03	35	47	7	7	5	0	0	81	12	43
2014	IS-04	34	31	15	16	4	0	0	66	20	55
2014	IS-05	37	41	10	10	2	0	0	77	12	49
2014	IS-06	36	48	8	4	4	0	0	84	8	25

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	28	26	11	6	0	0	56	18	148
2020	IS-04	43	33	15	10	0	0	0	75	10	40
2020	IS-05	21	28	23	18	10	0	0	49	28	39
2019	IS	37	38	17	6	2	0	0	74	8	156
2019	IS-03	52	28	17	3	0	0	0	79	3	29
2019	IS-04	35	44	15	4	2	0	0	79	6	48
2019	IS-05	35	40	17	6	2	0	0	75	8	48
2018	IS	33	34	20	9	5	0	0	66	13	128
2018	IS-04	38	41	18	3	0	0	0	79	3	39
2018	IS-05	29	26	26	6	13	0	0	55	19	31
2017	IS	26	44	16	9	4	0	1	71	13	159
2017	IS-03	31	50	8	6	3	0	3	83	9	36
2017	IS-04	35	51	13	2	0	0	0	86	2	55
2017	IS-05	17	44	17	15	7	0	0	61	22	41
2017	IS-06	0	25	40	25	10	0	0	25	35	20
2014	IS	27	39	23	7	3	1	1	66	10	183
2014	IS-03	40	46	14	0	0	0	0	86	0	43
2014	IS-04	27	44	20	5	4	0	0	71	9	55
2014	IS-05	22	41	22	8	4	2	0	65	12	49
2014	IS-06	4	20	48	20	4	0	4	25	25	25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	12	28	36	16	8	0	0	24	40	148
2020	IS-04	0	25	35	30	10	0	0	40	25	40
2020	IS-05	18	18	51	8	5	0	0	13	36	39
2019	IS	7	23	44	15	8	0	2	24	31	154
2019	IS-03	7	24	31	24	10	0	3	36	32	29
2019	IS-04	6	29	42	13	8	0	2	21	36	48
2019	IS-05	9	15	57	9	9	0	2	17	24	47
2018	IS	14	32	34	16	4	0	0	20	46	129
2018	IS-03	7	52	26	11	4	0	0	15	59	27
2018	IS-04	10	28	41	18	3	0	0	21	38	39
2018	IS-05	23	23	32	16	6	0	0	23	45	31
2017	IS	12	31	38	12	6	1	0	18	44	157
2017	IS-03	14	37	26	8	14	0	0	23	52	35
2017	IS-04	9	26	47	13	4	2	0	17	36	54
2017	IS-05	10	31	44	10	5	0	0	15	41	41
2017	IS-06	25	30	35	10	0	0	0	10	55	20
2014	IS	10	30	43	9	5	1	2	15	41	182
2014	IS-03	9	23	49	14	5	0	0	19	32	43
2014	IS-04	9	40	38	9	4	0	0	13	49	55
2014	IS-05	10	31	47	6	2	2	2	8	42	49
2014	IS-06	12	28	32	12	8	0	8	22	44	25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	5	20	25	31	16	3	0	49	25	147
2020	IS-04	0	13	28	38	20	3	0	59	13	40
2020	IS-05	5	21	31	26	13	5	0	41	27	39
2020	IS-06	9	27	30	24	6	3	0	31	38	33
2019	IS	5	12	25	35	20	3	2	57	17	155
2019	IS-03	7	17	17	28	21	7	3	54	27	29
2019	IS-04	4	13	23	33	23	2	2	59	17	48
2019	IS-05	4	15	25	38	17	0	2	55	19	48
2018	IS	6	20	27	34	9	2	1	44	27	128
2018	IS-04	10	21	21	38	8	0	3	47	32	39
2018	IS-05	0	23	26	39	13	0	0	52	23	31
2017	IS	14	25	29	21	8	3	1	29	40	159
2017	IS-03	11	23	33	11	19	0	3	31	35	36
2017	IS-04	16	25	27	22	7	2	0	30	42	55
2017	IS-05	12	26	27	25	2	7	0	29	42	41
2017	IS-06	15	30	35	20	0	0	0	20	45	20
2014	IS	6	19	33	26	11	2	3	39	26	182
2014	IS-03	7	19	28	28	14	2	2	44	27	43
2014	IS-04	6	24	30	30	9	2	0	40	30	54
2014	IS-05	4	18	41	22	6	4	4	31	24	49
2014	IS-06	4	12	36	32	12	0	4	46	17	25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	29	29	6	7	1	1	13	58	148
2020	IS-04	23	33	30	8	8	0	0	15	55	40
2020	IS-05	31	38	23	0	3	3	3	3	73	39
2019	IS	29	28	27	7	6	0	2	14	58	154
2019	IS-03	34	31	14	7	10	0	3	18	68	29
2019	IS-04	21	23	38	11	4	0	2	15	46	47
2019	IS-05	33	29	25	2	8	0	2	11	64	48
2018	IS	44	30	17	5	2	1	1	7	76	129
2018	IS-03	33	33	15	7	4	4	4	12	72	27
2018	IS-04	44	33	15	8	0	0	0	8	77	39
2018	IS-05	48	26	26	0	0	0	0	0	74	31
2017	IS	40	24	21	10	4	0	1	15	64	159
2017	IS-03	34	25	22	6	9	0	5	15	62	36
2017	IS-04	42	24	18	13	4	0	0	16	66	55
2017	IS-05	34	29	27	5	5	0	0	10	64	41
2017	IS-06	60	15	15	10	0	0	0	10	75	20
2014	IS	35	27	27	7	2	1	1	10	63	181
2014	IS-03	30	23	26	16	5	0	0	21	53	43
2014	IS-04	39	28	30	4	0	0	0	4	67	54
2014	IS-05	41	25	29	2	2	2	0	4	67	49
2014	IS-06	30	33	25	8	0	0	4	9	65	24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	24	42	13	7	0	1	20	38	147
2020	IS-04	5	25	40	20	10	0	0	30	30	40
2020	IS-05	18	29	37	11	3	0	3	14	49	38
2019	IS	12	29	34	15	8	1	2	24	42	155
2019	IS-03	14	31	28	10	10	3	3	22	48	29
2019	IS-04	10	31	27	21	8	0	2	30	43	48
2019	IS-05	10	25	40	15	8	0	2	23	36	48
2018	IS	20	26	38	13	2	1	1	16	46	128
2018	IS-03	11	22	44	19	4	0	0	22	33	27
2018	IS-04	8	34	39	16	3	0	0	18	42	38
2018	IS-05	29	29	29	10	0	0	3	10	60	31
2017	IS	14	28	39	14	4	0	1	19	42	158
2017	IS-03	20	27	31	14	5	0	3	20	48	36
2017	IS-04	11	29	40	13	5	0	2	18	41	55
2017	IS-05	12	24	46	15	2	0	0	17	37	41
2017	IS-06	21	36	37	5	0	0	0	5	58	19
2014	IS	17	28	36	14	4	1	1	18	46	180
2014	IS-03	14	28	33	17	7	0	0	24	43	42
2014	IS-04	18	26	31	20	4	0	0	24	45	54
2014	IS-05	19	31	36	10	0	4	0	11	52	48
2014	IS-06	16	32	44	8	0	0	0	8	48	25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	26	26	16	14	2	1	31	42	147
2020	IS-04	10	23	30	18	20	0	0	38	33	40
2020	IS-05	21	23	26	18	8	3	3	27	46	39
2020	IS-06	18	27	42	9	3	0	0	12	45	33
2019	IS	17	24	31	13	10	1	3	25	43	156
2019	IS-03	17	17	24	10	21	3	7	35	38	29
2019	IS-04	19	25	31	10	10	2	2	22	46	48
2019	IS-05	10	31	31	17	8	0	2	26	43	48
2018	IS	19	28	32	19	2	1	0	20	47	128
2018	IS-03	19	33	15	30	0	4	0	31	54	27
2018	IS-04	18	26	33	21	3	0	0	23	44	39
2018	IS-05	17	37	33	13	0	0	0	13	53	30
2017	IS	28	22	28	14	6	1	1	20	51	159
2017	IS-03	31	22	14	19	11	0	3	31	54	36
2017	IS-04	29	18	36	9	5	0	2	15	48	55
2017	IS-05	22	22	34	15	5	2	0	20	45	41
2017	IS-06	30	35	25	10	0	0	0	10	65	20
2014	IS	23	27	30	13	4	2	1	18	52	183
2014	IS-03	23	28	30	12	7	0	0	19	51	43
2014	IS-04	16	40	25	13	4	0	2	17	57	55
2014	IS-05	27	18	35	14	2	4	0	17	47	49
2014	IS-06	28	28	32	8	0	4	0	8	58	25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	19	28	22	18	5	1	41	29	148
2020	IS-04	8	15	30	23	23	3	0	46	23	40
2020	IS-05	10	26	18	26	13	5	3	42	39	39
2019	IS	12	23	26	24	12	2	1	37	36	155
2019	IS-03	10	28	17	14	24	0	7	41	41	29
2019	IS-04	17	21	19	25	15	4	0	41	39	48
2019	IS-05	10	23	33	25	8	0	0	33	33	48
2018	IS	14	18	33	26	5	3	1	33	33	128
2018	IS-03	15	19	33	19	7	7	0	28	36	27
2018	IS-04	13	21	26	31	5	3	3	38	35	39
2018	IS-05	13	23	33	23	7	0	0	30	37	30
2017	IS	24	27	26	13	8	2	1	21	52	159
2017	IS-03	20	33	25	11	8	0	3	20	55	36
2017	IS-04	27	21	23	14	11	2	2	26	49	55
2017	IS-05	19	27	30	15	5	5	0	21	48	41
2017	IS-06	25	30	35	5	5	0	0	10	55	20
2014	IS	10	21	34	21	11	1	2	33	32	183
2014	IS-03	12	16	32	21	19	0	0	40	28	43
2014	IS-04	7	33	27	25	7	0	0	33	40	55
2014	IS-05	10	20	39	18	6	4	2	26	33	49
2014	IS-06	8	12	44	24	8	0	4	34	21	25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	22	31	19	10	1	0	29	40	146
2020	IS-03	15	27	18	24	15	0	0	39	42	33
2020	IS-04	13	21	36	15	13	3	0	29	34	39
2020	IS-05	23	13	31	26	5	3	0	32	37	39
2019	IS	21	26	30	12	8	2	1	21	49	155
2019	IS-03	24	14	31	7	21	0	3	29	39	29
2019	IS-04	15	25	33	17	6	2	2	24	41	48
2019	IS-05	23	33	23	13	6	2	0	19	57	48
2018	IS	33	29	20	12	3	2	2	15	64	129
2018	IS-03	22	30	22	11	4	4	7	17	58	27
2018	IS-04	31	26	23	15	3	0	3	18	58	39
2018	IS-05	35	29	16	16	3	0	0	19	65	31
2017	IS	27	23	33	9	5	1	2	14	51	159
2017	IS-03	26	17	36	11	3	0	8	15	46	36
2017	IS-04	23	33	27	9	5	2	0	15	57	55
2017	IS-05	26	15	39	12	5	2	0	18	42	41
2017	IS-06	40	25	30	0	5	0	0	5	65	20
2014	IS	22	26	35	9	5	2	2	15	49	183
2014	IS-03	23	19	35	16	5	0	3	21	43	43
2014	IS-04	25	27	36	4	5	2	0	9	54	55
2014	IS-05	22	25	31	12	4	4	2	17	50	49
2014	IS-06	16	36	40	0	8	0	0	8	52	25

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	7	17	41	22	13	1	0	35	24	148
2020	IS-04	8	10	53	13	18	0	0	30	18	40
2020	IS-05	5	21	41	26	8	0	0	33	26	39
2019	IS	11	18	41	16	12	1	2	28	30	154
2019	IS-03	7	17	38	14	17	0	7	33	26	29
2019	IS-04	10	15	42	21	10	0	2	32	26	48
2019	IS-05	15	19	40	11	15	0	0	26	34	47

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	29	14	6	4	8	8	72	12	146
2020	IS-04	25	23	15	8	8	13	10	61	19	40
2020	IS-05	42	29	11	3	3	5	8	82	6	38
2020	IS-06	24	39	15	3	3	9	6	75	7	33
2019	IS	35	24	13	8	6	10	5	68	16	156
2019	IS-03	21	17	21	10	7	17	7	50	23	29
2019	IS-04	38	23	15	10	6	4	4	66	18	48
2019	IS-05	31	21	17	6	6	13	6	64	15	48
2018	IS	23	34	14	8	8	6	6	66	18	128
2018	IS-03	19	26	7	19	7	15	7	57	33	27
2018	IS-04	31	33	5	8	13	0	10	71	23	39
2018	IS-05	26	32	13	6	6	10	6	69	15	31
2017	IS	26	28	18	9	6	6	5	62	18	158
2017	IS-03	27	19	17	17	9	3	8	52	29	36
2017	IS-04	20	31	26	6	5	7	5	58	13	55
2017	IS-05	29	33	18	5	5	10	0	69	11	40
2017	IS-06	40	40	5	5	5	0	5	85	11	20
2014	IS	33	29	13	10	10	3	2	66	21	183
2014	IS-03	30	30	16	12	9	2	0	62	21	43
2014	IS-04	33	29	5	11	18	4	0	64	30	55
2014	IS-05	33	29	20	6	6	2	4	65	13	49
2014	IS-06	40	36	8	8	0	4	4	83	9	25

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	23	6	8	5	0	0	81	13	148
2020	IS-04	50	18	10	15	8	0	0	68	23	40
2020	IS-05	74	21	0	5	0	0	0	95	5	39
2019	IS	49	26	10	7	8	1	0	75	15	156
2019	IS-03	41	24	21	7	7	0	0	66	14	29
2019	IS-04	40	29	8	15	6	2	0	70	21	48
2019	IS-05	48	29	8	2	13	0	0	77	15	48
2018	IS	46	31	4	10	7	1	1	78	18	127
2018	IS-03	23	42	8	15	8	4	0	68	24	26
2018	IS-04	49	28	3	10	10	0	0	77	21	39
2018	IS-05	55	29	3	3	6	0	3	87	10	31
2017	IS	36	36	8	11	8	1	1	73	19	158
2017	IS-03	27	36	8	23	5	0	0	63	28	36
2017	IS-04	33	39	6	15	6	0	2	73	21	54
2017	IS-05	39	34	10	2	12	2	0	75	15	41
2017	IS-06	65	30	0	0	5	0	0	95	5	20
2014	IS	44	27	8	12	10	1	0	71	22	183
2014	IS-03	32	30	16	14	7	0	0	63	21	43
2014	IS-04	42	27	4	9	18	0	0	69	27	55
2014	IS-05	51	20	6	14	6	2	0	73	21	49
2014	IS-06	52	32	8	8	0	0	0	84	8	25

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	22	5	4	2	0	88	6	146
2020	IS-04	65	20	10	3	3	0	85	5	40
2020	IS-05	76	16	3	5	0	0	92	5	37
2019	IS	55	32	3	5	5	0	87	10	154
2019	IS-03	46	36	4	4	11	0	82	14	28
2019	IS-04	54	29	8	4	4	0	83	8	48
2019	IS-05	55	34	0	9	2	0	89	11	47
2018	IS	55	30	7	6	2	0	85	8	127
2018	IS-03	41	44	7	4	4	0	85	7	27
2018	IS-04	54	28	5	8	5	0	82	13	39
2018	IS-05	61	26	6	6	0	0	87	6	31
2017	IS	43	39	7	8	3	1	83	10	159
2017	IS-03	27	39	11	17	3	3	68	21	36
2017	IS-04	47	40	7	4	2	0	87	5	55
2017	IS-05	51	37	5	2	5	0	88	7	41
2017	IS-06	50	35	5	10	0	0	85	10	20
2014	IS	45	35	7	8	5	0	80	13	183
2014	IS-03	37	37	7	9	9	0	74	19	43
2014	IS-04	47	31	7	7	7	0	78	15	55
2014	IS-05	47	37	8	6	2	0	83	8	49
2014	IS-06	40	52	4	4	0	0	92	4	25

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	59	28	7	3	3	1	88	5	147
2020	IS-04	45	45	10	0	0	0	90	0	40
2020	IS-05	74	21	0	3	0	3	97	3	38
2019	IS	48	34	12	3	2	1	84	5	155
2019	IS-03	31	34	24	7	0	3	68	7	29
2019	IS-04	52	31	10	2	2	2	85	4	48
2019	IS-05	49	34	13	2	2	0	83	4	47
2018	IS	43	44	7	6	0	0	87	6	128
2018	IS-03	33	41	7	19	0	0	74	19	27
2018	IS-04	41	46	8	5	0	0	87	5	39
2018	IS-05	55	42	0	3	0	0	97	3	31

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	20	9	2	1	9	5	85	4	148
2020	IS-04	45	18	13	3	0	13	10	81	3	40
2020	IS-05	56	23	5	5	0	5	5	89	6	39

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	21	12	4	0	1	2	83	4	147
2020	IS-04	48	33	15	5	0	0	0	80	5	40
2020	IS-05	76	18	5	0	0	0	0	95	0	38
2019	IS	62	21	9	1	3	1	3	87	4	156
2019	IS-03	38	24	17	3	3	3	10	72	8	29
2019	IS-04	50	27	13	2	4	2	2	80	7	48
2019	IS-05	77	15	6	0	0	0	2	94	0	48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	28	11	9	2	0	1	78	11	148
2020	IS-04	48	33	13	8	0	0	0	80	8	40
2020	IS-05	59	31	3	5	3	0	0	90	8	39
2019	IS	46	35	8	4	6	1	0	81	11	156
2019	IS-03	34	38	7	7	14	0	0	72	21	29
2019	IS-04	46	31	6	6	8	2	0	79	15	48
2019	IS-05	52	29	13	4	2	0	0	81	6	48
2018	IS	45	30	12	9	3	2	1	76	12	128
2018	IS-04	49	33	13	3	0	3	0	84	3	39
2018	IS-05	55	35	6	3	0	0	0	90	3	31
2017	IS	38	39	9	8	4	1	0	78	13	159
2017	IS-03	41	34	8	9	8	0	0	75	17	36
2017	IS-04	31	44	4	17	2	4	0	77	19	55
2017	IS-05	39	39	15	0	7	0	0	78	7	41
2017	IS-06	55	30	10	5	0	0	0	85	5	20
2014	IS	37	39	8	11	4	1	1	76	15	183
2014	IS-03	30	44	12	9	2	0	3	76	12	43
2014	IS-04	34	33	13	15	5	0	0	67	20	55
2014	IS-05	37	39	6	10	6	2	0	77	17	49
2014	IS-06	40	48	0	8	4	0	0	88	12	25

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	21	12	4	3	1	1	80	8	146
2020	IS-04	45	29	21	3	0	3	0	76	3	38
2020	IS-05	74	15	8	0	3	0	0	90	3	39

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	29	9	2	5	1	0	84	8	147
2020	IS-04	50	33	15	3	0	0	0	83	3	40
2020	IS-05	62	28	3	0	5	3	0	92	5	39
2020	IS-06	64	24	6	0	6	0	0	88	6	33
2019	IS	51	32	6	8	3	1	0	83	11	156
2019	IS-03	38	31	10	14	7	0	0	69	21	29
2019	IS-04	48	31	8	8	2	2	0	81	11	48
2019	IS-05	56	31	4	6	2	0	0	88	8	48
2018	IS	46	35	6	9	2	2	0	84	10	127
2018	IS-04	46	36	8	10	0	0	0	82	10	39
2018	IS-05	61	32	3	3	0	0	0	94	3	31
2018	IS-06	54	38	4	4	0	0	0	92	4	26
2017	IS	42	34	8	11	4	1	0	77	15	159
2017	IS-03	33	34	8	19	5	0	0	67	25	36
2017	IS-04	38	38	11	9	2	2	0	78	11	55
2017	IS-05	44	29	7	10	7	2	0	75	18	41
2017	IS-06	70	25	0	5	0	0	0	95	5	20
2014	IS	44	32	9	9	5	1	1	77	14	183
2014	IS-03	39	30	14	7	7	0	3	71	14	43
2014	IS-04	34	34	9	11	7	2	2	72	19	55
2014	IS-05	47	33	10	10	0	0	0	80	10	49
2014	IS-06	52	36	0	8	4	0	0	88	12	25

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	43	57	148
2020	IS-04	33	68	40
2020	IS-05	59	41	39

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	18	6	3	2	5	12	87	6	148
2020	IS-04	50	13	8	0	5	15	10	83	7	40
2020	IS-05	56	21	3	3	3	0	15	91	6	39

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	9	5	2	0	83	7	148
2020	IS-04	53	30	15	3	0	0	83	3	40
2020	IS-05	67	23	5	3	3	0	90	5	39
2019	IS	53	27	9	6	4	1	81	10	156
2019	IS-03	34	28	14	14	10	0	62	24	29
2019	IS-04	44	40	8	2	4	2	85	6	48
2019	IS-05	63	23	6	8	0	0	85	8	48
2018	IS	51	29	9	5	5	1	80	10	128
2018	IS-04	62	21	10	8	0	0	82	8	39
2018	IS-05	68	23	0	10	0	0	90	10	31
2017	IS	47	27	10	12	4	1	74	16	158
2017	IS-03	42	23	9	20	6	0	65	26	35
2017	IS-04	44	32	5	11	4	4	79	15	55
2017	IS-05	46	22	17	10	5	0	68	15	41
2017	IS-06	60	25	10	5	0	0	86	5	20
2014	IS	46	31	9	6	7	1	78	13	183
2014	IS-03	44	30	12	7	7	0	74	14	43
2014	IS-04	36	36	9	5	13	0	73	18	55
2014	IS-05	47	31	10	6	4	2	79	11	49
2014	IS-06	56	32	4	4	4	0	88	8	25

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	32	10	6	4	9	0	78	11	148
2020	IS-04	48	28	8	0	3	15	0	88	3	40
2020	IS-05	26	38	10	8	5	13	0	74	15	39
2019	IS	30	39	13	8	2	8	0	75	10	156
2019	IS-03	34	24	21	10	3	7	0	63	15	29
2019	IS-04	21	48	13	6	2	10	0	77	9	48
2019	IS-05	33	42	10	6	2	6	0	80	9	48
2018	IS	25	36	12	17	2	7	1	66	20	129
2018	IS-03	22	37	7	19	4	7	4	67	25	27
2018	IS-04	23	38	18	10	0	10	0	69	11	39
2018	IS-05	23	35	13	19	3	6	0	62	24	31
2017	IS	23	33	17	10	6	11	1	63	18	159
2017	IS-03	25	19	23	17	8	5	3	48	27	36
2017	IS-04	20	31	20	7	5	16	0	61	15	55
2017	IS-05	25	32	14	10	5	15	0	66	17	41
2017	IS-06	25	60	5	5	5	0	0	85	10	20
2014	IS	26	35	10	8	10	11	0	69	20	183
2014	IS-03	26	28	14	7	9	17	0	64	19	43
2014	IS-04	22	36	11	7	11	13	0	67	21	55
2014	IS-05	33	31	10	10	8	8	0	69	20	49
2014	IS-06	24	52	8	9	8	0	0	76	16	25

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	34	11	7	6	2	75	14	147
2020	IS-03	33	33	12	9	12	0	67	21	33
2020	IS-04	45	33	10	3	3	8	84	5	40
2020	IS-05	31	44	10	10	5	0	74	15	39
2019	IS	29	36	20	11	1	3	67	13	155
2019	IS-03	34	17	28	14	3	3	54	18	29
2019	IS-04	17	44	27	6	2	4	63	9	48
2019	IS-05	34	38	15	13	0	0	72	13	47
2018	IS	22	40	13	16	6	3	64	22	129
2018	IS-03	26	26	11	22	7	7	56	32	27
2018	IS-04	23	38	18	13	5	3	63	18	39
2018	IS-05	19	48	10	10	10	3	70	20	31
2017	IS	23	35	15	17	7	4	59	25	159
2017	IS-03	25	22	12	31	8	3	48	40	36
2017	IS-04	17	36	16	20	5	5	56	27	55
2017	IS-05	27	37	20	5	7	5	67	12	41
2017	IS-06	25	45	15	15	0	0	70	15	20
2014	IS	26	36	14	8	12	4	65	21	183
2014	IS-03	28	28	21	5	14	5	59	20	43
2014	IS-04	24	31	16	15	13	2	55	28	55
2014	IS-05	24	45	10	4	8	8	75	14	49
2014	IS-06	28	44	8	12	8	0	72	20	25

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	35	12	14	9	7	63	24	146
2020	IS-04	33	28	10	8	5	18	73	15	40
2020	IS-05	19	35	16	16	8	5	57	26	37
2019	IS	19	34	23	16	2	7	57	19	153
2019	IS-03	21	25	29	11	4	11	52	16	28
2019	IS-04	15	36	26	13	2	9	56	16	47
2019	IS-05	19	34	21	21	2	2	54	24	47
2018	IS	16	31	16	24	6	6	50	33	128
2018	IS-03	22	15	19	26	7	11	42	38	27
2018	IS-04	13	29	21	24	5	8	46	31	38
2018	IS-05	10	35	13	29	10	3	47	40	31
2017	IS	14	34	19	22	6	5	50	30	159
2017	IS-03	19	28	17	25	8	3	48	34	36
2017	IS-04	9	29	29	20	5	7	41	27	55
2017	IS-05	15	39	10	22	7	7	58	31	41
2017	IS-06	20	45	20	15	0	0	65	15	20
2014	IS	20	32	19	14	9	6	55	25	183
2014	IS-03	14	30	26	12	12	7	47	25	43
2014	IS-04	18	33	20	15	9	5	54	25	55
2014	IS-05	20	33	16	18	6	6	56	26	49
2014	IS-06	28	32	12	16	8	4	62	25	25

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	37	11	13	10	4	0	64	24	148
2020	IS-04	28	43	10	10	0	10	0	78	11	40
2020	IS-05	18	31	13	18	15	5	0	51	35	39
2019	IS	18	30	21	21	6	4	1	50	29	154
2019	IS-03	21	21	21	21	10	3	3	44	33	29
2019	IS-04	15	35	20	20	7	4	0	52	27	46
2019	IS-05	19	25	19	25	8	4	0	46	35	48
2018	IS	12	34	16	25	8	5	0	48	34	129
2018	IS-03	22	7	26	26	7	11	0	33	38	27
2018	IS-04	8	41	15	26	5	5	0	51	32	39
2018	IS-05	6	39	19	26	10	0	0	45	35	31
2017	IS	14	34	20	21	7	4	0	50	29	159
2017	IS-03	17	30	23	17	8	5	0	50	26	36
2017	IS-04	9	38	27	15	5	5	0	50	21	55
2017	IS-05	19	29	12	30	7	2	0	50	37	41
2017	IS-06	20	35	15	30	0	0	0	55	30	20
2014	IS	20	37	15	16	10	3	0	58	26	183
2014	IS-03	21	23	26	19	9	2	0	45	28	43
2014	IS-04	22	36	15	15	11	2	0	59	26	55
2014	IS-05	12	49	10	14	8	6	0	65	24	49
2014	IS-06	20	40	8	24	8	0	0	60	32	25

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	27	25	7	4	3	1	62	12	148
2020	IS-04	38	18	33	5	5	3	0	56	10	40
2020	IS-05	28	36	23	5	5	3	0	66	11	39
2019	IS	46	28	15	5	2	4	0	77	7	156
2019	IS-03	48	21	14	7	3	7	0	74	11	29
2019	IS-04	48	27	15	4	4	2	0	77	9	48
2019	IS-05	46	29	17	4	0	4	0	78	4	48

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	45	16	5	2	1	77	7	147
2020	IS-03	36	33	15	12	3	0	70	15	33
2020	IS-04	33	50	15	0	0	3	85	0	40
2020	IS-05	26	49	18	5	0	3	76	5	39
2019	IS	29	37	20	12	1	1	67	13	156
2019	IS-03	34	24	31	7	0	3	61	7	29
2019	IS-04	23	40	25	10	2	0	63	13	48
2019	IS-05	25	42	17	17	0	0	67	17	48
2018	IS	26	43	17	10	2	2	70	13	127
2018	IS-04	23	46	18	13	0	0	69	13	39
2018	IS-05	27	47	7	13	7	0	73	20	30
2017	IS	20	47	16	12	3	3	69	15	159
2017	IS-03	22	42	14	17	3	3	66	20	36
2017	IS-04	20	49	13	11	2	5	73	14	55
2017	IS-05	19	47	22	7	5	0	66	12	41
2017	IS-06	20	50	15	15	0	0	70	15	20
2014	IS	28	43	16	7	4	3	73	11	183
2014	IS-03	26	53	14	3	5	0	79	7	43
2014	IS-04	27	31	25	11	2	4	60	13	55
2014	IS-05	25	49	14	4	4	4	77	8	49
2014	IS-06	36	48	4	9	4	0	84	12	25

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	18	39	20	14	4	3	1	60	19	147
2020	IS-03	18	39	15	15	9	3	0	59	25	33
2020	IS-04	23	43	18	13	0	5	0	68	13	40
2020	IS-05	18	41	21	10	3	5	3	64	14	39
2019	IS	16	32	28	15	3	5	1	51	19	155
2019	IS-03	17	24	31	17	3	3	3	44	22	29
2019	IS-04	13	38	25	15	2	6	2	55	18	48
2019	IS-05	19	23	33	17	2	6	0	44	20	48

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	35	11	10	3	5	3	74	14	147
2020	IS-04	36	31	15	5	3	8	3	74	9	39
2020	IS-05	26	46	5	15	0	3	5	78	17	39
2019	IS	29	34	15	12	5	3	3	67	18	156
2019	IS-03	17	24	28	7	7	7	10	50	17	29
2019	IS-04	23	38	15	8	13	2	2	63	22	48
2019	IS-05	27	38	15	17	0	2	2	67	17	48
2018	IS	29	37	12	9	7	2	4	70	18	127
2018	IS-04	26	33	18	13	8	0	3	61	21	39
2018	IS-05	33	47	7	3	3	0	7	86	7	30
2017	IS	30	45	8	8	4	4	1	79	13	159
2017	IS-03	28	39	5	17	8	3	0	69	26	36
2017	IS-04	33	45	7	5	2	4	4	84	8	55
2017	IS-05	24	43	15	7	5	5	0	71	13	41
2017	IS-06	40	50	0	5	0	5	0	95	5	20
2014	IS	31	37	11	13	5	2	1	70	19	183
2014	IS-03	26	33	12	19	9	2	0	60	28	43
2014	IS-04	25	42	9	13	5	2	4	71	19	55
2014	IS-05	31	39	16	10	2	2	0	71	13	49
2014	IS-06	56	20	8	12	4	0	0	76	16	25

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	38	21	1	3	3	1	74	4	146
2020	IS-04	35	43	18	3	0	0	3	79	3	40
2020	IS-05	28	38	23	0	0	8	3	74	0	39
2019	IS	25	41	22	7	2	3	0	68	9	156
2019	IS-03	28	34	28	3	3	3	0	64	7	29
2019	IS-04	19	44	27	4	4	2	0	64	9	48
2019	IS-05	25	44	23	8	0	0	0	69	8	48
2018	IS	26	40	21	6	4	2	0	68	10	126
2018	IS-04	26	41	26	5	3	0	0	67	8	39
2018	IS-05	27	43	13	13	3	0	0	70	17	30
2018	IS-06	27	46	19	4	4	0	0	73	8	26

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	20	22	22	11	9	13	3	49	25	148
2020	IS-04	20	20	20	15	5	20	0	50	25	40
2020	IS-05	15	21	15	10	15	18	5	47	33	39
2019	IS	13	17	20	18	13	15	4	37	39	156
2019	IS-03	10	10	31	0	21	17	10	29	29	29
2019	IS-04	8	15	25	23	13	17	0	28	43	48
2019	IS-05	19	13	15	17	15	17	6	41	41	48
2018	IS	8	23	23	21	12	11	2	35	38	126
2018	IS-04	8	21	15	31	15	10	0	31	51	39
2018	IS-05	10	27	20	17	17	10	0	41	37	30
2017	IS	7	25	19	20	15	11	3	38	41	159
2017	IS-03	8	25	16	28	12	8	3	37	44	36
2017	IS-04	5	29	20	16	18	5	5	39	38	55
2017	IS-05	7	15	19	15	20	24	0	29	46	41
2017	IS-06	10	35	20	20	5	5	5	50	28	20
2014	IS	11	16	19	17	24	10	2	31	47	183
2014	IS-03	9	19	21	19	21	12	0	31	45	43
2014	IS-04	5	11	20	16	31	15	2	20	57	55
2014	IS-05	8	20	14	20	27	10	0	32	52	49
2014	IS-06	24	24	28	8	8	0	8	52	17	25

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	39	18	7	9	5	1	64	17	147
2020	IS-04	23	38	21	13	5	0	0	62	18	39
2020	IS-05	21	41	15	5	8	8	3	69	14	39
2019	IS	21	35	16	15	11	2	0	57	26	155
2019	IS-03	28	31	17	7	14	3	0	61	21	29
2019	IS-04	9	34	26	17	13	2	0	43	30	47
2019	IS-05	27	33	10	21	6	2	0	62	28	48
2018	IS	20	39	14	15	7	4	1	62	23	127
2018	IS-04	18	36	13	23	8	3	0	55	32	39
2018	IS-05	23	37	10	20	7	3	0	62	28	30
2017	IS	24	36	14	16	5	5	1	63	22	158
2017	IS-03	25	29	14	17	8	3	3	58	27	35
2017	IS-04	22	40	14	16	5	2	0	63	22	55
2017	IS-05	22	32	12	19	2	12	0	61	25	41
2017	IS-06	35	40	15	10	0	0	0	75	10	20
2014	IS	23	28	12	23	13	2	0	52	36	182
2014	IS-03	26	28	14	15	12	5	0	57	28	42
2014	IS-04	13	31	16	33	7	0	0	44	40	55
2014	IS-05	31	18	8	18	23	2	0	50	42	49
2014	IS-06	20	44	8	20	4	4	0	66	25	25

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	20	34	9	20	10	5	1	58	32	148
2020	IS-04	23	38	10	23	5	3	0	62	28	40
2020	IS-05	13	49	3	23	5	8	0	67	31	39
2019	IS	21	29	19	12	19	1	1	50	31	156
2019	IS-03	17	31	21	0	24	3	3	52	26	29
2019	IS-04	15	19	23	23	21	0	0	33	44	48
2019	IS-05	27	29	17	8	17	2	0	57	26	48
2018	IS	15	34	14	16	18	3	0	50	35	127
2018	IS-04	18	28	15	8	31	0	0	46	38	39
2018	IS-05	17	33	10	27	13	0	0	50	40	30
2017	IS	21	32	7	19	16	4	1	56	37	159
2017	IS-03	17	25	11	26	16	3	3	44	45	36
2017	IS-04	22	27	7	20	22	2	0	50	42	55
2017	IS-05	15	41	5	17	12	7	2	62	32	41
2017	IS-06	40	35	5	10	10	0	0	75	20	20
2014	IS	18	25	9	22	23	2	2	44	46	182
2014	IS-03	14	21	9	24	26	5	0	37	53	42
2014	IS-04	9	18	18	20	29	2	4	29	52	55
2014	IS-05	22	33	6	16	21	0	2	56	38	49
2014	IS-06	24	44	0	24	8	0	0	68	32	25

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	18	14	9	8	1	5	68	18	148
2020	IS-04	53	13	10	13	5	0	8	70	19	40
2020	IS-05	44	18	26	8	3	0	3	63	11	39
2019	IS	40	29	15	6	5	1	3	72	12	156
2019	IS-03	59	34	0	0	3	3	0	96	4	29
2019	IS-04	38	29	17	6	4	0	6	71	11	48
2019	IS-05	40	21	25	4	8	0	2	62	13	48

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	24	12	11	6	2	3	69	19	148
2020	IS-04	50	30	8	3	10	0	0	80	13	40
2020	IS-05	41	18	21	10	3	5	3	64	14	39
2019	IS	45	25	14	5	6	3	3	73	12	155
2019	IS-03	45	24	10	7	7	3	3	74	15	29
2019	IS-04	32	28	21	6	9	4	0	62	16	47
2019	IS-05	50	23	17	0	4	2	4	78	4	48

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	77	9	3	1	1	3	5	93	3	146
2020	IS-04	75	10	8	0	3	3	3	89	3	40
2020	IS-05	84	3	3	3	0	3	5	94	3	37
2019	IS	81	6	1	1	3	4	3	94	5	156
2019	IS-03	76	3	0	0	7	10	3	92	8	29
2019	IS-04	73	10	2	2	6	4	2	89	9	48
2019	IS-05	90	4	2	0	0	4	0	98	0	48

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	11	3	1	1	3	8	95	2	147
2020	IS-04	73	13	3	0	0	0	13	97	0	40
2020	IS-05	74	10	5	0	0	5	5	94	0	39
2020	IS-06	70	12	3	3	3	3	6	90	7	33
2019	IS	79	4	1	1	2	3	10	96	3	155
2019	IS-03	66	3	0	0	3	7	21	95	5	29
2019	IS-04	75	4	4	2	4	4	6	88	7	48
2019	IS-05	91	0	0	0	0	2	6	100	0	47

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	48	16	7	3	3	73	10	146
2020	IS-03	24	30	24	9	6	6	58	16	33
2020	IS-04	25	48	15	10	0	3	74	10	40
2020	IS-05	18	62	15	0	3	3	82	3	39
2019	IS	24	35	23	12	2	4	62	14	156
2019	IS-03	21	24	28	21	3	3	46	25	29
2019	IS-04	15	42	27	8	2	6	60	11	48
2019	IS-05	29	31	21	10	2	6	64	13	48
2018	IS	17	39	21	10	8	4	59	19	127
2018	IS-04	18	28	26	13	8	8	50	22	39
2018	IS-05	17	47	17	13	7	0	63	20	30
2017	IS	20	41	19	12	6	2	62	19	158
2017	IS-03	19	33	30	12	5	0	52	17	36
2017	IS-04	15	43	17	17	7	2	59	24	54
2017	IS-05	20	43	20	7	5	5	66	13	41
2017	IS-06	35	50	5	5	5	0	85	10	20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	41	10	7	3	0	0	80	10	147
2020	IS-04	38	41	10	8	3	0	0	79	10	39
2020	IS-05	44	44	5	8	0	0	0	87	8	39
2019	IS	36	40	12	8	2	2	0	77	11	153
2019	IS-03	41	28	14	14	0	3	0	71	14	29
2019	IS-04	15	59	15	4	4	2	0	76	9	46
2019	IS-05	50	31	8	8	2	0	0	81	10	48
2019	IS-06	44	36	8	8	0	4	0	83	8	25
2018	IS	37	43	12	5	2	1	0	81	7	129
2018	IS-03	33	44	15	4	4	0	0	78	7	27
2018	IS-04	36	41	13	8	0	3	0	79	8	39
2018	IS-05	48	35	6	6	3	0	0	84	10	31
2017	IS	37	38	13	9	2	1	0	76	12	159
2017	IS-03	33	41	14	11	0	0	0	74	11	36
2017	IS-04	35	44	5	13	2	2	0	80	15	55
2017	IS-05	38	37	17	2	2	2	0	77	5	41
2017	IS-06	40	20	25	15	0	0	0	60	15	20
2014	IS	40	34	9	8	4	4	1	78	12	183
2014	IS-03	42	35	7	5	2	9	0	85	8	43
2014	IS-04	34	38	9	9	5	4	0	75	15	55
2014	IS-05	41	29	14	6	4	4	2	74	11	49
2014	IS-06	48	36	9	8	0	0	0	84	8	25

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	34	14	4	1	9	0	79	5	148
2020	IS-04	43	30	13	3	3	10	0	81	6	40
2020	IS-05	38	38	5	5	0	13	0	88	6	39
2019	IS	38	35	16	4	1	6	1	78	6	154
2019	IS-03	46	18	21	7	0	7	0	69	8	28
2019	IS-04	31	40	19	0	4	4	2	76	4	48
2019	IS-05	38	34	17	4	0	6	0	77	5	47
2018	IS	41	38	13	5	1	2	0	81	6	128
2018	IS-03	41	37	15	4	4	0	0	78	7	27
2018	IS-04	32	42	16	8	0	3	0	76	8	38
2018	IS-05	52	32	10	0	0	6	0	90	0	31
2017	IS	41	35	13	3	2	5	1	80	6	158
2017	IS-03	41	37	11	6	0	5	0	82	6	36
2017	IS-04	37	40	11	2	4	6	0	82	6	54
2017	IS-05	41	37	15	2	0	5	0	82	3	41
2017	IS-06	50	20	25	0	0	0	5	74	0	20
2014	IS	42	31	12	4	3	9	1	79	8	183
2014	IS-03	39	30	9	2	2	17	0	83	6	43
2014	IS-04	44	29	9	7	4	7	0	78	12	55
2014	IS-05	39	35	14	4	4	2	2	76	8	49
2014	IS-06	48	28	12	4	0	8	0	83	4	25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	32	18	3	1	13	75	5	148
2020	IS-04	38	25	20	0	0	18	76	0	40
2020	IS-05	38	36	5	5	0	15	88	6	39

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	33	9	4	1	7	5	83	6	148
2020	IS-04	33	28	15	0	3	13	10	77	3	40
2020	IS-05	46	23	5	8	0	10	8	84	9	39

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	33	5	3	3	0	88	6	147
2020	IS-04	55	38	5	0	3	0	93	3	40
2020	IS-05	62	36	3	0	0	0	97	0	39
2020	IS-06	45	36	6	9	3	0	82	12	33
2019	IS	47	37	9	6	1	1	85	6	156
2019	IS-03	48	41	10	0	0	0	90	0	29
2019	IS-04	33	48	6	8	2	2	83	11	48
2019	IS-05	58	23	13	6	0	0	81	6	48
2018	IS	45	45	5	5	1	0	90	6	125
2018	IS-03	48	44	4	0	4	0	93	4	27
2018	IS-04	39	50	8	3	0	0	89	3	38
2018	IS-05	58	29	3	10	0	0	87	10	31
2017	IS	39	43	12	4	2	1	82	6	159
2017	IS-03	39	39	14	6	3	0	77	9	36
2017	IS-04	40	42	13	2	2	2	83	4	55
2017	IS-05	38	47	12	0	2	0	85	2	41
2017	IS-06	50	30	10	10	0	0	80	10	20
2014	IS	50	32	10	4	4	1	82	8	183
2014	IS-03	46	37	7	5	5	0	84	9	43
2014	IS-04	45	34	13	4	4	0	80	7	55
2014	IS-05	53	22	14	4	4	2	77	8	49
2014	IS-06	52	40	8	0	0	0	92	0	25

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	24	16	7	4	1	73	11	147
2020	IS-04	50	25	20	3	3	0	75	5	40
2020	IS-05	47	37	11	5	0	0	84	5	38
2019	IS	39	34	17	7	3	1	73	10	155
2019	IS-03	41	28	17	14	0	0	69	14	29
2019	IS-04	29	42	21	0	6	2	72	6	48
2019	IS-05	45	34	11	9	2	0	79	11	47
2018	IS	32	34	20	11	3	0	66	14	128
2018	IS-03	30	30	26	11	4	0	59	15	27
2018	IS-04	36	31	23	8	3	0	67	10	39
2018	IS-05	32	35	16	16	0	0	68	16	31
2017	IS	31	31	18	12	7	1	62	19	159
2017	IS-03	30	25	25	9	8	3	56	18	36
2017	IS-04	29	36	16	11	7	0	66	18	55
2017	IS-05	34	29	14	15	5	2	65	20	41
2017	IS-06	40	20	20	10	10	0	60	20	20
2014	IS	26	40	13	15	4	2	67	19	183
2014	IS-03	28	39	12	16	5	0	67	21	43
2014	IS-04	25	33	13	20	5	4	60	27	55
2014	IS-05	20	49	17	10	0	4	72	11	49
2014	IS-06	28	48	16	4	4	0	76	8	25

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	27	12	8	3	0	77	11	146
2020	IS-04	53	26	16	3	3	0	79	5	38
2020	IS-05	46	38	5	8	3	0	85	10	39
2019	IS	38	37	15	8	2	1	75	10	156
2019	IS-03	45	21	17	17	0	0	66	17	29
2019	IS-04	23	48	15	8	4	2	72	13	48
2019	IS-05	44	35	17	2	2	0	79	4	48
2018	IS	34	36	13	14	2	0	70	16	128
2018	IS-03	26	33	26	11	4	0	59	15	27
2018	IS-04	36	33	18	10	3	0	69	13	39
2018	IS-05	40	33	3	23	0	0	73	23	30
2017	IS	31	35	15	11	6	1	67	18	159
2017	IS-03	30	27	23	9	8	3	59	18	36
2017	IS-04	27	44	9	13	7	0	71	20	55
2017	IS-05	34	34	12	10	8	2	70	18	41
2017	IS-06	45	20	20	15	0	0	65	15	20
2014	IS	29	38	13	11	7	3	69	18	182
2014	IS-03	30	44	5	9	12	0	74	21	43
2014	IS-04	27	29	16	17	7	4	58	25	55
2014	IS-05	22	45	17	10	0	6	72	11	49
2014	IS-06	40	36	12	8	4	0	76	12	25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	44	24	9	10	7	5	1	72	18	147
2020	IS-03	36	21	6	12	12	9	3	66	28	33
2020	IS-04	35	25	13	13	8	8	0	65	22	40
2020	IS-05	56	31	5	3	5	0	0	87	8	39
2019	IS	37	24	18	13	4	3	1	63	18	156
2019	IS-03	31	24	17	14	3	7	3	62	19	29
2019	IS-04	31	29	19	13	6	2	0	62	19	48
2019	IS-05	42	21	17	15	2	4	0	65	17	48
2018	IS	30	33	14	16	5	2	0	64	22	128
2018	IS-03	30	26	11	15	11	7	0	60	28	27
2018	IS-04	31	28	21	18	3	0	0	59	21	39
2018	IS-05	29	39	10	16	3	3	0	70	20	31
2017	IS	28	25	16	12	16	3	0	55	29	157
2017	IS-03	19	33	14	14	17	3	0	54	32	36
2017	IS-04	30	28	7	15	15	6	0	61	31	54
2017	IS-05	30	17	25	10	15	3	0	49	25	40
2017	IS-06	40	20	20	5	15	0	0	60	20	20
2014	IS	28	32	15	11	11	4	0	62	23	183
2014	IS-03	28	37	5	12	14	5	0	68	27	43
2014	IS-04	24	33	22	7	15	0	0	56	22	55
2014	IS-05	26	31	16	10	6	10	0	63	18	49
2014	IS-06	32	37	16	12	4	0	0	68	16	25

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	26	39	35	148
2020	IS-04	30	33	38	40
2020	IS-05	21	51	28	39
2019	IS	33	26	42	156
2019	IS-03	28	24	48	29
2019	IS-04	35	19	46	48
2019	IS-05	38	33	29	48
2018	IS	40	24	36	129
2018	IS-03	33	22	44	27
2018	IS-04	41	26	33	39
2018	IS-05	32	23	45	31
2017	IS	42	30	28	159
2017	IS-03	42	30	27	36
2017	IS-04	44	31	26	55
2017	IS-05	32	29	40	41
2017	IS-06	50	40	10	20
2014	IS	34	25	42	183
2014	IS-03	39	28	33	43
2014	IS-04	33	24	44	55
2014	IS-05	33	22	45	49
2014	IS-06	24	24	52	25

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	3	24	50	8	13	3	38
2020	IS-04	0	25	58	0	8	8	12
2019	IS	8	31	47	4	4	6	51
2019	IS-04	6	35	53	6	0	0	17
2019	IS-05	6	33	39	6	6	11	18
2018	IS	6	24	54	4	4	8	50
2018	IS-04	0	27	53	13	0	7	15
2018	IS-05	0	20	60	0	0	20	10
2017	IS	6	29	50	6	3	6	66
2017	IS-03	6	48	27	6	13	0	15
2017	IS-04	8	29	50	4	0	8	24
2017	IS-05	0	31	61	8	0	0	13
2017	IS-06	9	10	60	10	0	10	10
2014	IS	3	42	41	6	9999	8	62
2014	IS-03	0	53	35	0	9999	12	17
2014	IS-04	6	39	34	17	9999	6	18
2014	IS-05	6	19	57	6	9999	12	16

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	10	90	147
2020	IS-06	18	82	33
2019	IS	10	90	156
2019	IS-04	19	81	48
2018	IS	14	86	129
2018	IS-04	23	77	39

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	43	57	14
2019	IS	69	31	16
2018	IS	56	44	18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	64	36	14
2019	IS	56	44	16
2018	IS	61	39	18

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	14
2018	IS	0	100	18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	14
2018	IS	0	100	18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	18

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	43	57	14
2019	IS	47	53	15
2018	IS	28	72	18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	36	64	14
2019	IS	67	33	15
2018	IS	28	72	18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	57	43	14
2019	IS	47	53	15
2018	IS	39	61	18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	14
2019	IS	47	53	15
2018	IS	50	50	18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	57	43	14
2019	IS	47	53	15
2018	IS	28	72	18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	67	33	15
2018	IS	50	50	18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	14
2019	IS	47	53	15
2018	IS	33	67	18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	14
2018	IS	0	100	18

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	14

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15
2018	IS	0	100	18

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	64	36	14
2019	IS	40	60	15
2018	IS	28	72	18

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	60	40	15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	36	64	14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	36	64	14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	14
2019	IS	0	100	15

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	43	57	14

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	43	57	14

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	36	64	14
2019	IS	40	60	15

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	40	60	15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	43	57	14
2019	IS	40	60	15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	11	20	3	3	38	11	49	12	148
2020	IS-04	15	10	18	3	0	40	15	56	6	40
2020	IS-05	8	13	15	0	3	46	15	53	7	39
2019	IS	15	10	22	6	6	30	10	42	20	156
2019	IS-03	10	3	28	7	7	28	17	25	25	29
2019	IS-04	17	6	25	4	10	33	4	37	23	48
2019	IS-05	8	15	17	4	4	38	15	48	17	48
2018	IS	7	23	16	9	7	26	12	49	25	129
2018	IS-03	7	11	15	15	7	26	19	33	40	27
2018	IS-04	5	18	18	10	10	28	10	38	33	39
2018	IS-05	13	26	13	3	3	29	13	67	11	31
2017	IS	11	18	15	9	6	29	11	49	26	159
2017	IS-03	14	14	20	14	8	19	11	40	32	36
2017	IS-04	11	18	15	11	7	27	11	47	29	55
2017	IS-05	12	17	10	7	5	41	7	57	24	41
2017	IS-06	10	30	15	5	0	20	20	67	8	20
2014	IS	10	19	17	4	8	33	8	49	22	183
2014	IS-03	9	16	14	7	9	37	7	46	29	43
2014	IS-04	9	18	13	2	13	38	7	50	27	55
2014	IS-05	10	16	20	8	6	26	12	43	24	49
2014	IS-06	16	24	28	0	5	24	4	55	6	25

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	33	18	3	3	14	1	71	7	147
2020	IS-03	27	39	12	3	6	12	0	76	10	33
2020	IS-04	25	35	18	3	0	18	3	75	3	40
2020	IS-05	28	28	23	5	3	13	0	65	9	39
2019	IS	31	30	15	5	5	14	1	71	11	155
2019	IS-03	28	21	21	0	7	24	0	64	9	29
2019	IS-04	23	40	13	6	4	13	2	73	12	48
2019	IS-05	40	21	15	4	4	15	0	73	10	47
2018	IS	27	31	24	5	3	8	2	65	9	129
2018	IS-03	19	30	19	7	7	15	4	59	18	27
2018	IS-04	23	36	28	3	0	8	3	66	3	39
2018	IS-05	35	26	23	0	3	10	3	70	4	31
2017	IS	26	37	18	6	3	7	2	70	10	159
2017	IS-03	27	31	25	9	3	5	0	62	12	36
2017	IS-04	27	38	15	9	4	5	2	70	14	55
2017	IS-05	22	44	17	0	5	9	2	75	6	41
2017	IS-06	30	35	20	0	0	10	5	77	0	20
2014	IS	19	27	21	7	7	18	3	57	17	183
2014	IS-03	19	23	26	5	7	21	0	53	15	43
2014	IS-04	15	25	16	9	9	22	4	54	25	55
2014	IS-05	18	22	26	10	6	12	4	49	20	49
2014	IS-06	24	36	20	0	5	16	0	71	5	25

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	5	95	147
2019	IS	8	92	156
2019	IS-04	13	88	48
2019	IS-06	0	100	25
2018	IS	7	93	129
2018	IS-05	0	100	31

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	58	42	12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	10	19	3	1	41	10	52	10	148
2020	IS-04	15	10	13	0	3	48	13	63	6	40
2020	IS-05	8	13	13	5	0	46	15	53	13	39
2019	IS	13	9	23	3	5	36	11	42	14	154
2019	IS-03	10	3	28	0	7	38	14	29	14	29
2019	IS-04	13	10	23	4	6	38	6	41	19	48
2019	IS-05	11	9	20	4	2	39	15	43	14	46
2018	IS	9	21	19	4	3	35	9	54	13	129
2018	IS-03	19	11	19	7	4	37	4	50	19	27
2018	IS-04	5	21	21	5	5	31	13	45	18	39
2018	IS-05	6	26	16	0	0	35	16	67	0	31
2017	IS	10	18	17	6	3	35	13	53	16	158
2017	IS-03	19	22	14	9	3	22	12	62	17	36
2017	IS-04	7	20	17	7	2	32	14	51	17	55
2017	IS-05	10	10	20	3	3	48	7	44	11	40
2017	IS-06	5	25	10	5	0	40	15	67	11	20
2014	IS	11	14	16	3	5	44	7	51	16	183
2014	IS-03	14	12	23	2	7	37	5	44	16	43
2014	IS-04	7	16	15	4	7	45	5	48	23	55
2014	IS-05	10	10	14	4	4	47	10	48	19	49
2014	IS-06	20	20	16	0	0	40	5	71	0	25

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	31	18	3	2	16	1	73	6	148
2020	IS-04	28	28	15	0	3	25	3	76	3	40
2020	IS-05	28	33	15	8	0	15	0	73	9	39
2019	IS	35	26	19	1	4	14	1	71	6	156
2019	IS-03	34	21	21	0	7	17	0	67	8	29
2019	IS-04	25	35	15	0	6	17	2	74	8	48
2019	IS-05	44	17	21	2	2	15	0	71	5	48
2018	IS	26	33	23	2	2	12	2	69	4	129
2018	IS-03	26	33	19	0	4	19	0	73	5	27
2018	IS-04	18	33	26	5	0	15	3	63	6	39
2018	IS-05	39	29	16	0	0	13	3	81	0	31
2017	IS	27	37	15	5	2	11	3	75	8	159
2017	IS-03	27	36	20	9	3	5	0	67	12	36
2017	IS-04	25	38	17	2	2	14	2	75	4	55
2017	IS-05	29	39	12	2	2	12	2	80	6	41
2017	IS-06	30	35	5	10	0	15	5	81	13	20
2014	IS	22	26	17	4	3	24	2	66	10	183
2014	IS-03	23	23	21	7	2	23	0	61	12	43
2014	IS-04	18	24	16	5	6	27	4	60	16	55
2014	IS-05	16	26	22	4	4	25	2	58	11	49
2014	IS-06	36	36	8	0	0	20	0	90	0	25

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	24	13	3	12	1	72	15	147
2020	IS-04	38	31	8	3	18	3	71	21	39
2020	IS-05	62	23	13	0	3	0	85	3	39

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	33	18	9	9	0	1	63	18	146
2020	IS-04	35	20	18	13	15	0	0	55	28	40
2020	IS-05	26	49	18	8	0	0	0	74	8	39
2020	IS-06	27	30	27	3	9	0	3	59	13	33
2019	IS	16	32	21	15	14	0	1	49	30	156
2019	IS-03	31	34	10	14	10	0	0	66	24	29
2019	IS-04	13	38	21	13	17	0	0	50	29	48
2019	IS-05	13	25	19	21	21	0	2	38	43	48
2018	IS	9	31	23	13	20	1	3	41	35	129
2018	IS-03	7	33	26	15	11	4	4	44	28	27
2018	IS-04	10	26	26	3	31	0	5	38	35	39
2018	IS-05	3	35	19	19	19	0	3	40	40	31
2017	IS	14	25	25	11	21	2	3	41	33	159
2017	IS-03	22	27	28	12	3	5	3	54	16	36
2017	IS-04	11	29	16	13	27	0	4	42	42	55
2017	IS-05	7	22	42	5	21	0	2	30	27	41
2017	IS-06	25	20	15	15	25	0	0	45	40	20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	10	25	26	22	16	0	0	35	39	148
2020	IS-04	13	33	33	20	3	0	0	45	23	40
2020	IS-05	8	21	23	21	28	0	0	28	49	39
2019	IS	17	31	26	19	7	0	0	48	26	156
2019	IS-03	28	45	14	10	3	0	0	72	14	29
2019	IS-04	21	21	25	25	8	0	0	42	33	48
2019	IS-05	13	33	35	15	4	0	0	46	19	48
2018	IS	8	25	29	27	10	1	0	33	38	129
2018	IS-03	15	26	26	30	0	4	0	42	31	27
2018	IS-04	10	33	36	18	3	0	0	44	21	39
2018	IS-05	0	19	35	35	10	0	0	19	45	31
2017	IS	11	26	22	27	11	1	1	38	39	158
2017	IS-03	5	33	19	26	11	3	3	41	39	36
2017	IS-04	17	30	22	24	6	0	2	47	30	54
2017	IS-05	14	22	27	22	15	0	0	36	37	41
2017	IS-06	0	15	10	50	25	0	0	15	75	20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	28	28	18	14	0	1	39	32	148
2020	IS-04	18	28	33	18	5	0	0	45	23	40
2020	IS-05	10	21	33	18	18	0	0	31	36	39
2019	IS	17	29	23	21	10	0	0	46	31	155
2019	IS-03	32	32	18	14	4	0	0	64	18	28
2019	IS-04	15	23	29	19	15	0	0	38	33	48
2019	IS-05	15	27	23	25	10	0	0	42	35	48
2018	IS	9	31	25	20	16	0	0	40	35	128
2018	IS-03	19	26	22	26	7	0	0	44	33	27
2018	IS-04	10	36	36	13	5	0	0	46	18	39
2018	IS-05	0	32	23	29	16	0	0	32	45	31
2017	IS	10	30	29	16	12	1	2	41	30	159
2017	IS-03	11	20	31	20	11	3	5	33	33	36
2017	IS-04	9	37	31	13	9	0	2	47	22	55
2017	IS-05	14	27	22	22	15	0	0	41	37	41
2017	IS-06	0	25	35	15	25	0	0	25	40	20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	28	23	19	11	0	1	46	31	148
2020	IS-04	25	38	18	15	5	0	0	63	20	40
2020	IS-05	13	23	26	26	13	0	0	36	38	39
2019	IS	22	22	26	18	12	0	0	44	29	156
2019	IS-03	41	28	10	17	3	0	0	69	21	29
2019	IS-04	17	21	25	19	19	0	0	38	38	48
2019	IS-05	19	21	35	19	6	0	0	40	25	48
2018	IS	15	23	27	18	16	1	0	39	35	128
2018	IS-03	26	11	33	15	11	4	0	38	27	27
2018	IS-04	16	34	29	13	8	0	0	50	21	38
2018	IS-05	10	26	19	29	16	0	0	35	45	31
2017	IS	11	28	20	22	17	1	1	39	40	158
2017	IS-03	11	28	16	34	5	3	3	41	42	36
2017	IS-04	7	37	22	15	17	0	2	45	32	54
2017	IS-05	16	22	20	22	20	0	0	39	42	41
2017	IS-06	5	15	25	20	35	0	0	20	55	20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	27	21	16	12	0	0	51	29	146
2020	IS-04	30	40	18	10	3	0	0	70	13	40
2020	IS-05	15	18	28	18	21	0	0	33	38	39
2020	IS-06	3	27	18	33	18	0	0	30	52	33
2019	IS	38	36	12	8	4	0	2	75	12	154
2019	IS-03	69	21	3	3	0	0	3	93	4	29
2019	IS-04	36	36	17	6	2	0	2	74	9	47
2019	IS-05	32	40	15	9	2	0	2	74	11	47
2018	IS	25	32	23	10	6	1	2	59	17	127
2018	IS-03	37	26	19	7	0	4	7	71	8	27
2018	IS-04	34	37	21	5	0	0	3	73	5	38
2018	IS-05	17	40	23	10	10	0	0	57	20	30
2017	IS	24	32	21	9	6	1	6	60	17	159
2017	IS-03	22	23	27	6	5	3	14	54	14	36
2017	IS-04	29	44	13	5	2	0	7	79	8	55
2017	IS-05	26	22	25	12	12	2	0	49	25	41
2017	IS-06	5	30	35	20	10	0	0	35	30	20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	28	20	15	18	0	0	47	33	148
2020	IS-04	20	38	18	13	13	0	0	58	25	40
2020	IS-05	13	28	13	18	28	0	0	41	46	39
2019	IS	26	30	29	6	9	0	0	56	15	155
2019	IS-03	48	31	21	0	0	0	0	79	0	29
2019	IS-04	25	27	33	8	6	0	0	52	15	48
2019	IS-05	25	29	27	6	13	0	0	54	19	48
2019	IS-06	8	36	32	8	16	0	0	44	24	25
2018	IS	20	24	24	20	11	1	0	45	31	129
2018	IS-03	30	15	30	15	7	4	0	46	23	27
2018	IS-04	33	18	28	18	3	0	0	51	21	39
2018	IS-05	6	42	19	16	16	0	0	48	32	31
2017	IS	19	25	29	16	9	1	1	45	26	159
2017	IS-03	16	30	28	14	5	3	3	50	20	36
2017	IS-04	26	25	27	14	5	0	2	52	20	55
2017	IS-05	17	22	29	12	20	0	0	39	32	41
2017	IS-06	0	20	35	35	10	0	0	20	45	20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	18	16	14	17	1	7	49	34	147
2020	IS-04	28	10	21	8	18	3	13	45	30	39
2020	IS-05	26	15	13	23	18	0	5	43	43	39

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	34	22	9	5	1	1	63	14	147
2020	IS-04	31	33	23	10	0	0	3	66	11	39
2020	IS-05	28	41	21	3	8	0	0	69	10	39
2019	IS	23	38	21	12	6	0	0	61	18	156
2019	IS-03	38	28	14	10	10	0	0	66	21	29
2019	IS-04	23	40	25	8	4	0	0	63	13	48
2019	IS-05	17	38	27	15	4	0	0	54	19	48
2018	IS	15	27	30	20	7	1	1	43	27	128
2018	IS-03	22	22	26	30	0	0	0	44	30	27
2018	IS-04	8	37	32	16	5	3	0	46	22	38
2018	IS-05	16	23	32	19	6	0	3	40	27	31
2017	IS	16	30	22	22	9	1	1	47	32	159
2017	IS-03	14	22	25	20	11	3	5	39	34	36
2017	IS-04	18	25	18	29	9	0	0	44	38	55
2017	IS-05	15	36	25	17	7	0	0	51	25	41
2017	IS-06	20	40	20	15	5	0	0	60	20	20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	36	27	11	9	0	0	52	21	148
2020	IS-04	33	45	18	5	0	0	0	78	5	40
2020	IS-05	10	31	33	13	13	0	0	41	26	39
2019	IS	20	39	21	14	6	0	0	59	20	156
2019	IS-03	38	24	17	14	7	0	0	62	21	29
2019	IS-04	17	44	17	15	8	0	0	60	23	48
2019	IS-05	19	42	23	15	2	0	0	60	17	48
2018	IS	13	33	26	18	10	0	0	46	28	127
2018	IS-03	19	19	33	26	4	0	0	37	30	27
2018	IS-04	11	51	19	16	3	0	0	62	19	37
2018	IS-05	16	23	35	13	13	0	0	39	26	31
2017	IS	12	31	27	20	9	1	1	44	29	159
2017	IS-03	19	22	19	23	8	3	5	45	34	36
2017	IS-04	9	36	27	20	7	0	0	46	27	55
2017	IS-05	10	39	32	12	7	0	0	48	20	41
2017	IS-06	10	15	30	30	15	0	0	25	45	20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	31	21	10	8	0	1	61	18	148
2020	IS-04	33	50	15	3	0	0	0	83	3	40
2020	IS-05	36	21	21	13	10	0	0	56	23	39
2019	IS	23	32	25	14	6	0	1	55	20	155
2019	IS-03	34	17	24	17	7	0	0	52	24	29
2019	IS-04	23	36	17	17	6	0	0	60	23	47
2019	IS-05	17	31	31	17	4	0	0	48	21	48
2018	IS	16	32	27	15	9	0	2	48	24	128
2018	IS-03	26	11	33	22	7	0	0	37	30	27
2018	IS-04	8	47	26	13	3	0	3	57	16	38
2018	IS-05	13	39	19	10	16	0	3	53	27	31
2017	IS	15	28	25	20	10	1	1	44	31	159
2017	IS-03	16	30	16	20	11	3	3	50	33	36
2017	IS-04	15	25	29	23	7	0	0	40	31	55
2017	IS-05	15	24	27	19	12	2	0	40	32	41
2017	IS-06	15	40	15	20	10	0	0	55	30	20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	24	18	6	5	1	1	71	11	147
2020	IS-03	45	12	18	12	6	0	6	61	19	33
2020	IS-04	50	25	18	8	0	0	0	75	8	40
2020	IS-05	44	33	13	3	8	0	0	77	10	39
2019	IS	41	30	13	11	5	1	1	71	16	155
2019	IS-03	50	14	14	14	7	0	0	64	21	28
2019	IS-04	31	27	23	10	6	2	0	60	17	48
2019	IS-05	44	33	6	13	2	0	2	79	15	48

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	30	31	10	6	52	16	147
2020	IS-04	28	43	10	15	5	70	20	40
2020	IS-05	26	24	42	5	3	50	8	38

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	30	28	16	9	0	1	47	25	148
2020	IS-04	23	43	13	20	3	0	0	65	23	40
2020	IS-05	15	31	33	5	15	0	0	46	21	39
2019	IS	30	32	24	10	3	1	0	63	13	152
2019	IS-03	50	21	21	4	4	0	0	71	7	28
2019	IS-04	22	40	18	13	4	2	0	64	18	45
2019	IS-05	31	38	23	6	2	0	0	69	8	48
2018	IS	24	28	20	16	9	1	2	54	26	128
2018	IS-03	33	11	11	33	7	0	4	46	42	27
2018	IS-04	24	37	26	5	3	3	3	64	8	38
2018	IS-05	32	29	19	6	13	0	0	61	19	31
2017	IS	22	30	26	15	6	1	1	53	21	159
2017	IS-03	33	16	17	20	8	3	3	53	30	36
2017	IS-04	27	27	27	11	5	2	0	56	17	55
2017	IS-05	7	44	27	17	5	0	0	51	22	41
2017	IS-06	15	35	30	10	10	0	0	50	20	20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	29	14	7	2	0	2	77	9	148
2020	IS-04	53	25	5	15	3	0	0	78	18	40
2020	IS-05	49	36	8	5	0	0	3	87	5	39
2019	IS	51	27	10	6	5	0	2	79	11	156
2019	IS-03	59	14	14	7	7	0	0	72	14	29
2019	IS-04	48	33	13	4	2	0	0	81	6	48
2019	IS-05	42	27	6	10	8	0	6	73	20	48
2018	IS	44	29	13	9	3	0	3	75	12	126
2018	IS-03	38	27	19	0	4	0	12	74	4	26
2018	IS-04	53	26	16	3	0	0	3	81	3	38
2018	IS-05	48	23	10	13	6	0	0	71	19	31
2017	IS	47	27	16	2	5	1	2	76	7	159
2017	IS-03	47	33	14	0	0	3	3	85	0	36
2017	IS-04	44	18	25	4	5	0	4	64	9	55
2017	IS-05	39	39	12	3	7	0	0	78	10	41
2017	IS-06	70	15	5	0	10	0	0	85	10	20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	32	20	13	6	1	61	19	148
2020	IS-04	33	20	23	20	5	0	53	25	40
2020	IS-05	28	41	10	15	5	0	69	21	39

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	69	18	3	1	0	1	8	96	1	147
2020	IS-04	67	15	3	3	0	0	13	94	3	39
2020	IS-05	72	26	3	0	0	0	0	97	0	39
2019	IS	71	10	4	1	3	1	10	91	4	156
2019	IS-03	72	7	3	3	0	3	10	92	4	29
2019	IS-04	69	6	10	0	6	0	8	82	7	48
2019	IS-05	69	15	0	2	2	0	13	95	5	48
2018	IS	61	19	7	2	1	1	10	89	3	128
2018	IS-03	59	19	7	0	0	4	11	91	0	27
2018	IS-04	61	21	5	3	0	0	11	91	3	38
2018	IS-05	58	19	3	3	3	0	13	89	7	31

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	82	7	3	1	1	1	3	94	3	148
2020	IS-04	80	8	8	3	0	3	0	90	3	40
2020	IS-05	87	10	0	0	3	0	0	97	3	39
2019	IS	77	9	4	3	4	1	3	89	7	156
2019	IS-03	76	10	3	0	7	0	3	89	7	29
2019	IS-04	65	15	8	4	6	0	2	81	11	48
2019	IS-05	79	6	4	2	2	2	4	91	4	48
2018	IS	62	17	6	4	2	2	7	87	7	127
2018	IS-03	48	22	4	4	7	4	11	83	13	27
2018	IS-04	66	13	8	5	0	0	8	86	6	38
2018	IS-05	61	23	3	3	0	3	6	93	4	31
2017	IS	66	15	2	4	5	1	7	88	10	159
2017	IS-03	66	20	0	3	3	3	5	94	6	36
2017	IS-04	57	14	4	2	7	2	14	85	11	55
2017	IS-05	70	17	2	5	2	0	2	90	8	41
2017	IS-06	85	5	0	10	0	0	0	90	10	20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	76	14	5	1	2	0	3	92	3	148
2020	IS-04	68	20	8	3	0	0	3	90	3	40
2020	IS-05	85	10	3	0	3	0	0	95	3	39
2019	IS	64	22	8	3	3	0	1	86	6	155
2019	IS-03	75	14	4	0	4	0	4	93	4	28
2019	IS-04	52	33	8	4	2	0	0	85	6	48
2019	IS-05	60	17	13	4	6	0	0	77	10	48
2018	IS	51	23	17	5	2	0	2	76	7	129
2018	IS-03	41	22	19	11	4	0	4	65	15	27
2018	IS-04	54	18	18	5	3	0	3	74	8	39
2018	IS-05	52	23	23	3	0	0	0	74	3	31
2017	IS	48	31	11	5	3	1	3	81	8	159
2017	IS-03	58	26	6	3	3	3	3	88	6	36
2017	IS-04	38	38	9	9	2	0	4	79	11	55
2017	IS-05	53	22	20	2	0	0	2	77	3	41
2017	IS-06	45	40	10	5	0	0	0	85	5	20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	68	16	7	3	3	0	3	86	7	148
2020	IS-04	65	25	5	3	0	0	3	92	3	40
2020	IS-05	79	13	0	0	8	0	0	92	8	39
2019	IS	60	19	8	6	6	0	1	79	12	156
2019	IS-03	66	14	3	3	10	0	3	82	14	29
2019	IS-04	60	21	10	2	6	0	0	81	8	48
2019	IS-05	50	23	10	13	4	0	0	73	17	48
2018	IS	40	31	13	8	5	1	2	73	14	129
2018	IS-03	33	22	11	15	11	4	4	60	28	27
2018	IS-04	44	26	23	3	0	0	5	73	3	39
2018	IS-05	39	39	6	10	6	0	0	77	16	31
2017	IS	49	26	13	4	3	1	4	78	8	159
2017	IS-03	41	33	12	5	3	3	3	79	9	36
2017	IS-04	47	24	14	7	2	0	5	75	10	55
2017	IS-05	56	20	17	0	5	0	2	77	5	41
2017	IS-06	55	30	5	5	0	0	5	89	5	20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	65	12	3	1	1	1	17	93	2	147
2020	IS-04	68	0	0	0	0	3	30	100	0	40
2020	IS-05	69	15	5	0	3	0	8	92	3	39
2020	IS-06	52	33	9	6	0	0	0	85	6	33
2019	IS	51	10	6	2	2	1	28	85	5	154
2019	IS-03	69	0	0	0	0	0	31	100	0	29
2019	IS-04	46	6	2	0	2	2	42	93	4	48
2019	IS-05	46	10	6	6	4	0	27	77	14	48
2018	IS	37	19	6	4	1	0	34	85	7	127
2018	IS-03	37	7	0	4	0	0	52	92	8	27
2018	IS-04	46	10	3	3	0	0	38	92	4	39
2018	IS-05	30	17	7	7	0	0	40	78	11	30
2017	IS	46	14	4	3	0	1	32	89	5	159
2017	IS-03	47	11	0	0	0	3	40	100	0	36
2017	IS-04	44	11	2	2	0	0	42	94	3	55
2017	IS-05	46	12	7	7	0	0	27	80	10	41
2017	IS-06	45	35	15	5	0	0	0	80	5	20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	16	2	1	1	0	7	96	1	147
2020	IS-04	73	20	0	0	0	0	8	100	0	40
2020	IS-05	79	18	3	0	0	0	0	97	0	39
2020	IS-06	79	12	3	3	0	0	3	94	3	33
2019	IS	70	16	7	1	2	1	3	89	3	155
2019	IS-03	79	7	3	0	3	0	7	93	4	29
2019	IS-04	71	17	6	4	2	0	0	88	6	48
2019	IS-05	65	17	10	0	0	2	6	89	0	48
2018	IS	56	25	8	2	0	1	9	90	2	128
2018	IS-04	59	21	8	0	0	0	13	91	0	39
2018	IS-05	55	29	13	3	0	0	0	84	3	31
2017	IS	58	23	5	0	2	1	11	93	2	159
2017	IS-03	58	25	3	0	0	3	12	96	0	36
2017	IS-04	49	22	8	0	4	0	18	86	4	55
2017	IS-05	63	30	0	0	2	0	5	97	3	41
2017	IS-06	65	20	10	0	0	0	5	89	0	20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	17	4	7	3	1	2	86	10	148
2020	IS-04	63	20	5	5	3	3	3	87	8	40
2020	IS-05	62	23	0	13	0	0	3	87	13	39
2019	IS	78	10	3	1	4	0	4	92	5	155
2019	IS-03	76	10	0	3	3	0	7	93	7	29
2019	IS-04	70	17	2	2	9	0	0	87	11	47
2019	IS-05	81	4	6	0	0	0	8	93	0	48
2018	IS	66	15	7	1	4	2	5	87	5	128
2018	IS-04	54	18	8	3	8	3	8	80	11	39
2018	IS-05	81	16	3	0	0	0	0	97	0	31
2017	IS	69	13	6	3	3	2	5	88	5	157
2017	IS-03	52	19	5	0	3	8	12	90	3	36
2017	IS-04	60	16	13	5	2	0	4	79	7	55
2017	IS-05	82	8	3	0	3	0	5	95	3	39
2017	IS-06	90	5	0	5	0	0	0	95	5	20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	34	17	5	2	0	1	76	7	148
2020	IS-04	35	40	10	10	3	0	3	77	13	40
2020	IS-05	44	38	18	0	0	0	0	82	0	39
2019	IS	49	27	12	7	3	0	2	78	10	156
2019	IS-03	52	31	10	0	7	0	0	83	7	29
2019	IS-04	52	25	8	10	2	0	2	79	13	48
2019	IS-05	38	27	19	8	4	0	4	67	13	48
2018	IS	41	27	20	6	2	1	2	71	8	128
2018	IS-03	30	19	30	7	4	4	7	54	13	27
2018	IS-04	42	26	18	8	3	0	3	70	11	38
2018	IS-05	45	39	16	0	0	0	0	84	0	31
2017	IS	45	32	11	6	3	2	1	81	8	158
2017	IS-03	30	40	11	5	5	5	3	76	12	36
2017	IS-04	49	29	11	4	4	2	2	81	7	55
2017	IS-05	48	34	12	5	0	0	0	83	5	41
2017	IS-06	58	37	0	5	0	0	0	95	5	19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	41	25	3	3	69	5	147
2020	IS-03	30	45	21	3	0	76	3	33
2020	IS-04	35	35	28	3	0	70	3	40
2020	IS-05	23	41	23	5	8	64	13	39

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	28	43	16	5	1	0	36	21	148
2020	IS-04	20	30	43	5	3	0	0	50	8	40
2020	IS-05	0	31	41	21	8	0	0	31	28	39
2019	IS	8	40	37	13	2	0	0	49	15	156
2019	IS-03	17	38	31	10	3	0	0	55	14	29
2019	IS-04	8	35	42	13	2	0	0	44	15	48
2019	IS-05	6	40	38	15	2	0	0	46	17	48
2018	IS	9	28	43	12	8	0	0	38	20	128
2018	IS-03	15	26	41	15	4	0	0	41	19	27
2018	IS-04	11	29	45	5	11	0	0	39	16	38
2018	IS-05	6	32	45	13	3	0	0	39	16	31
2017	IS	4	28	41	21	5	0	1	32	27	159
2017	IS-03	5	27	39	20	5	0	3	34	26	36
2017	IS-04	7	27	47	14	4	0	0	35	18	55
2017	IS-05	2	36	37	15	10	0	0	39	25	41
2017	IS-06	0	15	35	50	0	0	0	15	50	20

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	26	34	19	7	0	0	26	41	148
2020	IS-04	5	33	23	33	8	0	0	40	38	40
2020	IS-05	18	31	36	10	5	0	0	15	49	39
2019	IS	6	20	45	21	7	0	1	29	27	155
2019	IS-03	10	7	45	24	10	0	3	36	18	29
2019	IS-04	4	23	50	15	8	0	0	23	27	48
2019	IS-05	6	21	45	23	4	0	0	28	28	47
2018	IS	11	22	43	23	1	0	0	24	33	126
2018	IS-04	3	26	49	23	0	0	0	23	28	39
2018	IS-05	13	27	33	27	0	0	0	27	40	30
2018	IS-06	23	15	46	15	0	0	0	15	38	26
2017	IS	9	25	48	12	5	1	1	17	35	159
2017	IS-03	14	14	56	5	6	3	3	12	29	36
2017	IS-04	5	23	52	13	6	0	0	19	29	55
2017	IS-05	12	27	42	16	2	0	0	19	39	41
2017	IS-06	5	50	35	10	0	0	0	10	55	20

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	44	9	5	1	0	84	6	148
2020	IS-04	48	38	8	5	3	0	85	8	40
2020	IS-05	36	46	10	8	0	0	82	8	39
2019	IS	35	40	18	4	2	1	76	6	154
2019	IS-03	41	28	21	3	3	3	71	7	29
2019	IS-04	26	51	17	2	2	2	78	4	47
2019	IS-05	38	40	19	2	2	0	77	4	48
2018	IS	36	40	12	6	3	2	78	10	129
2018	IS-03	30	26	19	11	4	11	63	17	27
2018	IS-04	23	59	8	5	5	0	82	10	39
2018	IS-05	52	29	10	6	3	0	81	10	31
2017	IS	42	37	8	8	4	1	80	11	159
2017	IS-03	33	30	9	22	3	3	65	26	36
2017	IS-04	46	42	5	2	4	2	89	6	55
2017	IS-05	41	37	12	5	5	0	78	10	41
2017	IS-06	50	40	5	0	5	0	90	5	20

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	36	15	11	9	1	64	21	148
2020	IS-04	25	43	10	13	8	3	69	21	40
2020	IS-05	26	33	23	8	10	0	59	18	39

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	31	7	16	6	71	22	147
2020	IS-04	35	35	8	20	3	70	23	40
2020	IS-05	47	24	5	16	8	71	24	38

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	27	13	2	3	3	82	5	148
2020	IS-04	55	28	13	3	0	3	85	3	40
2020	IS-05	56	26	8	0	3	8	89	3	39

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	37	11	14	9	1	66	23	147
2020	IS-04	33	44	5	10	5	3	79	16	39
2020	IS-05	28	36	8	15	10	3	66	26	39
2019	IS	23	42	17	13	5	0	65	18	156
2019	IS-03	28	34	24	7	7	0	62	14	29
2019	IS-04	10	54	19	10	6	0	65	17	48
2019	IS-05	27	33	19	15	6	0	60	21	48
2018	IS	22	35	9	19	10	4	60	31	129
2018	IS-03	33	11	19	22	4	11	50	29	27
2018	IS-04	21	44	5	18	10	3	66	29	39
2018	IS-05	16	42	6	16	16	3	60	33	31
2017	IS	13	43	14	19	10	1	56	29	159
2017	IS-03	14	39	14	23	9	3	54	32	36
2017	IS-04	11	51	13	15	11	0	62	26	55
2017	IS-05	17	31	17	27	7	0	48	34	41
2017	IS-06	5	50	20	10	15	0	55	25	20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	43	9	5	1	86	5	148
2020	IS-04	48	30	13	8	3	79	8	40
2020	IS-05	49	41	8	3	0	90	3	39

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	36	14	5	1	81	5	148
2020	IS-04	50	23	15	8	5	76	8	40
2020	IS-05	44	38	13	5	0	82	5	39

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	41	14	3	2	1	1	80	5	148
2020	IS-04	35	38	18	5	3	3	0	74	8	40
2020	IS-05	46	33	18	3	0	0	0	79	3	39

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	36	12	1	2	1	1	85	3	148
2020	IS-04	53	28	15	0	0	3	3	84	0	40
2020	IS-05	54	28	10	3	3	3	0	84	5	39

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	20	3	1	1	2	97	1	148
2020	IS-04	70	20	3	0	5	3	97	0	40
2020	IS-05	85	15	0	0	0	0	100	0	39

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	32	10	3	1	2	86	4	147
2020	IS-04	65	13	13	3	3	5	82	5	40
2020	IS-05	38	46	8	5	0	3	87	5	39
2020	IS-06	48	42	6	3	0	0	91	3	33

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	26	7	7	4	1	82	12	148
2020	IS-04	55	28	3	10	3	3	85	13	40
2020	IS-05	67	18	5	3	8	0	85	10	39

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	29	12	4	1	82	5	148
2020	IS-04	55	25	15	3	3	80	5	40
2020	IS-05	51	31	10	5	3	82	8	39

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	62	9	11	2	2	78	13	47
2020	IS-05	24	65	6	6	0	0	88	6	17
2020	IS-06	10	60	10	13	3	3	72	17	30
2019	IS	35	48	4	11	2	0	83	13	46
2019	IS-06	29	54	4	8	4	0	83	13	24

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	IS	100	48
2020	IS-05	100	17
2020	IS-06	100	31

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	31	10	27	17	46	44	48
2020	IS-05	18	18	24	24	18	35	41	17
2020	IS-06	13	39	3	29	16	52	45	31

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	11	89	146
2020	IS-04	15	85	39
2020	IS-05	5	95	39
2020	IS-06	18	82	33

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	18	82	147
2020	IS-04	25	75	40
2020	IS-05	13	87	39
2020	IS-06	18	82	33
2019	IS	15	85	155
2019	IS-03	17	83	29
2019	IS-04	17	83	48
2019	IS-05	15	85	47
2017	IS	30	70	159
2017	IS-03	30	70	36
2017	IS-04	42	58	55
2017	IS-05	17	83	41
2017	IS-06	25	75	20
2014	IS	20	80	182
2014	IS-03	23	77	43
2014	IS-04	20	80	55
2014	IS-05	23	77	48

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	54	46	26
2020	IS-04	30	70	10

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	81	19	26
2020	IS-04	60	40	10
2019	IS	96	4	24
2017	IS	81	19	48
2017	IS-03	81	19	11
2017	IS-04	87	13	23
2014	IS	83	17	37
2014	IS-03	100	0	10
2014	IS-04	100	0	11
2014	IS-05	55	45	11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	19	19	10	71	10	21
2019	IS	41	41	0	18	82	18	22
2017	IS	51	36	5	8	87	8	39
2017	IS-04	55	45	0	0	100	0	20
2014	IS	58	32	3	6	90	6	31
2014	IS-03	70	30	0	0	100	0	10
2014	IS-04	64	18	9	9	82	9	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	29	9	5	1	3	3	84	6	148
2020	IS-04	53	18	18	5	0	5	3	76	5	40
2020	IS-05	49	33	5	5	3	0	5	86	8	39

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	43	25	1	58	42	148
2020	IS-04	33	45	23	0	58	42	40
2020	IS-05	28	44	28	0	61	39	39

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	35	65	46
2020	IS-04	31	69	13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	2	33	7	28	22	2	7	38	55	46
2020	IS-04	0	23	0	23	46	0	8	25	75	13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	4	20	13	24	37	0	2	24	62	46
2020	IS-04	8	15	8	15	54	0	0	23	69	13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	26	12	7	9	1	10	69	18	147
2020	IS-03	33	24	6	6	12	3	15	70	22	33
2020	IS-04	28	15	18	15	5	3	18	53	25	40
2020	IS-05	44	33	10	0	13	0	0	77	13	39
2019	IS	29	20	20	14	15	0	3	50	30	153
2019	IS-03	36	18	14	11	7	0	14	63	21	28
2019	IS-04	19	23	19	13	27	0	0	42	40	48
2019	IS-05	29	17	21	19	15	0	0	46	33	48
2018	IS	25	16	18	16	18	0	7	44	37	129
2018	IS-03	33	7	19	15	19	0	7	44	36	27
2018	IS-04	15	31	10	15	18	0	10	51	37	39
2018	IS-05	26	10	19	19	26	0	0	35	45	31

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence