2020 Public Service Employee Survey Results for Health Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 40 45 2 10 3 0 0 85 13 106
2020 EG-04 30 45 5 20 0 0 0 75 20 20
2020 EG-05 45 45 0 5 5 0 0 91 9 44
2020 EG-06 36 50 0 14 0 0 0 86 14 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 63 23 5 4 5 1 0 87 9 106
2020 EG-04 50 35 5 5 5 0 0 85 10 20
2020 EG-05 66 14 9 7 5 0 0 80 11 44
2020 EG-06 64 29 0 0 4 4 0 96 4 28
2017 EG 63 22 6 4 3 0 1 87 7 218
2017 EG-02 63 18 0 18 0 0 0 82 18 11
2017 EG-03 75 20 0 0 5 0 0 95 5 18
2017 EG-04 61 31 3 0 5 0 0 92 5 39
2017 EG-05 60 19 10 5 3 2 2 81 8 59
2017 EG-06 62 22 6 5 3 0 3 86 7 79
2014 EG 64 21 9 3 2 0 1 86 5 293
2014 EG-02 61 11 22 6 0 0 0 72 6 18
2014 EG-03 68 26 5 0 0 0 0 95 0 19
2014 EG-04 58 23 9 6 2 0 2 83 8 53
2014 EG-05 60 21 11 4 4 0 1 81 7 82
2014 EG-06 65 24 7 2 1 0 2 90 3 106

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 41 32 10 16 1 0 0 73 17 105
2020 EG-04 25 25 30 20 0 0 0 50 20 20
2020 EG-05 45 36 5 11 2 0 0 82 14 44
2020 EG-06 41 41 0 19 0 0 0 81 19 27
2019 EG 31 47 9 9 4 0 0 78 13 139
2019 EG-03 40 40 7 13 0 0 0 80 13 15
2019 EG-04 21 46 13 15 5 0 0 67 21 39
2019 EG-05 43 43 4 6 4 0 0 86 10 51
2019 EG-06 17 61 13 4 4 0 0 78 9 23
2017 EG 36 39 9 9 7 0 0 75 16 218
2017 EG-02 9 46 0 27 18 0 0 55 45 11
2017 EG-03 59 21 5 9 5 0 0 80 15 18
2017 EG-04 43 34 10 8 5 0 0 77 13 39
2017 EG-05 36 47 3 9 5 0 0 83 14 59
2017 EG-06 32 42 10 8 9 0 0 74 17 79
2014 EG 33 39 6 15 6 0 0 73 21 293
2014 EG-02 22 45 11 11 11 0 0 67 22 18
2014 EG-03 42 42 5 11 0 0 0 84 11 19
2014 EG-04 26 42 9 11 11 0 0 68 23 53
2014 EG-05 28 46 4 16 6 0 0 74 22 82
2014 EG-06 42 33 6 16 4 0 0 75 20 106

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 33 10 11 3 0 0 75 14 105
2020 EG-04 20 50 10 20 0 0 0 70 20 20
2020 EG-05 49 30 9 9 2 0 0 79 12 43
2020 EG-06 39 36 11 11 4 0 0 75 14 28
2019 EG 37 36 12 12 3 0 0 73 15 139
2019 EG-03 47 33 13 7 0 0 0 80 7 15
2019 EG-04 33 31 21 13 3 0 0 64 15 39
2019 EG-05 45 33 4 16 2 0 0 78 18 51
2019 EG-06 22 57 0 13 9 0 0 78 22 23
2018 EG 33 48 9 5 3 1 0 82 9 116
2018 EG-03 33 53 7 7 0 0 0 87 7 15
2018 EG-04 35 50 8 4 4 0 0 85 8 26
2018 EG-05 24 52 13 2 7 2 0 78 9 46
2018 EG-06 52 38 0 10 0 0 0 90 10 21
2017 EG 30 37 12 12 10 0 0 66 22 218
2017 EG-02 18 36 18 28 0 0 0 54 28 11
2017 EG-03 41 32 11 11 5 0 0 73 16 18
2017 EG-04 26 48 10 8 8 0 0 74 15 39
2017 EG-05 34 34 15 9 8 0 0 68 17 59
2017 EG-06 25 36 10 14 15 0 0 61 29 79
2014 EG 23 40 14 16 7 0 0 63 23 293
2014 EG-02 22 33 28 6 11 0 0 55 17 18
2014 EG-03 42 47 5 0 5 0 0 89 5 19
2014 EG-04 28 29 28 13 2 0 0 57 15 53
2014 EG-05 23 38 13 16 9 1 0 62 25 82
2014 EG-06 18 46 9 20 7 0 0 64 26 106

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 46 38 8 8 1 0 0 84 9 104
2020 EG-04 25 50 10 15 0 0 0 75 15 20
2020 EG-05 51 42 5 2 0 0 0 93 2 43
2020 EG-06 52 30 7 11 0 0 0 81 11 27
2019 EG 47 33 11 7 1 0 0 81 9 139
2019 EG-03 67 13 20 0 0 0 0 80 0 15
2019 EG-04 31 46 8 15 0 0 0 77 15 39
2019 EG-05 55 33 6 4 2 0 0 88 6 51
2019 EG-06 48 26 13 9 4 0 0 74 13 23
2017 EG 43 37 6 8 6 0 0 79 15 217
2017 EG-02 28 46 8 0 18 0 0 73 18 11
2017 EG-03 48 36 0 5 11 0 0 84 16 18
2017 EG-04 31 46 13 10 0 0 0 77 10 39
2017 EG-05 44 44 5 7 0 0 0 89 7 59
2017 EG-06 50 25 4 10 10 0 0 76 20 79
2014 EG 41 41 9 7 2 0 0 82 9 293
2014 EG-02 39 39 11 11 0 0 0 78 11 18
2014 EG-03 63 32 5 0 0 0 0 95 0 19
2014 EG-04 43 38 11 6 2 0 0 81 7 53
2014 EG-05 40 43 9 6 2 0 0 83 9 82
2014 EG-06 35 45 8 9 2 0 1 81 11 106

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 49 31 12 6 2 0 0 80 8 106
2020 EG-04 35 40 15 10 0 0 0 75 10 20
2020 EG-05 61 23 9 5 2 0 0 84 7 44
2020 EG-06 43 39 11 7 0 0 0 82 7 28
2019 EG 53 24 11 9 3 0 0 78 12 139
2019 EG-03 60 33 7 0 0 0 0 93 0 15
2019 EG-04 38 33 15 5 8 0 0 72 13 39
2019 EG-05 59 20 10 12 0 0 0 78 12 51
2019 EG-06 65 9 9 13 4 0 0 74 17 23
2018 EG 57 25 14 3 2 0 0 82 4 115
2018 EG-03 64 14 21 0 0 0 0 79 0 14
2018 EG-04 54 23 19 4 0 0 0 77 4 26
2018 EG-05 57 30 13 0 0 0 0 87 0 46
2018 EG-06 57 24 5 10 5 0 0 81 14 21
2017 EG 47 30 8 8 6 1 0 78 14 218
2017 EG-02 9 28 18 9 36 0 0 37 45 11
2017 EG-03 63 27 0 11 0 0 0 89 11 18
2017 EG-04 38 41 10 8 3 0 0 79 10 39
2017 EG-05 53 29 9 5 2 3 0 84 7 59
2017 EG-06 48 29 8 9 6 0 0 77 15 79
2014 EG 39 37 13 7 4 1 1 76 11 292
2014 EG-02 56 11 22 0 11 0 0 66 11 18
2014 EG-03 47 37 5 5 0 0 5 89 6 19
2014 EG-04 40 35 19 4 2 0 0 75 6 52
2014 EG-05 47 37 5 6 4 1 0 85 10 82
2014 EG-06 25 44 15 8 6 1 1 71 13 106

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 40 42 10 7 2 0 0 81 8 106
2020 EG-04 25 45 25 0 5 0 0 70 5 20
2020 EG-05 50 34 5 9 2 0 0 84 11 44
2020 EG-06 36 54 7 4 0 0 0 89 4 28
2019 EG 40 38 6 8 7 0 0 78 15 139
2019 EG-03 47 33 7 7 7 0 0 80 13 15
2019 EG-04 23 46 10 8 13 0 0 69 21 39
2019 EG-05 49 33 6 6 6 0 0 82 12 51
2019 EG-06 48 39 0 9 4 0 0 87 13 23
2018 EG 37 40 10 10 3 0 0 77 12 115
2018 EG-03 53 20 13 7 7 0 0 73 13 15
2018 EG-04 38 38 8 15 0 0 0 77 15 26
2018 EG-05 33 44 11 9 2 0 0 78 11 45
2018 EG-06 38 43 10 10 0 0 0 81 10 21
2017 EG 38 38 8 10 6 0 0 77 16 218
2017 EG-02 18 37 17 9 18 0 0 55 28 11
2017 EG-03 37 31 11 21 0 0 0 68 21 18
2017 EG-04 31 51 5 13 0 0 0 82 13 39
2017 EG-05 39 39 7 9 5 2 0 79 14 59
2017 EG-06 42 37 7 4 10 0 0 79 14 79
2014 EG 35 46 8 7 4 0 0 81 11 293
2014 EG-02 39 50 11 0 0 0 0 89 0 18
2014 EG-03 47 47 5 0 0 0 0 95 0 19
2014 EG-04 37 48 9 4 2 0 0 85 6 53
2014 EG-05 32 46 7 10 4 1 0 79 14 82
2014 EG-06 35 42 8 9 5 0 0 77 14 106

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 34 36 12 7 11 0 0 70 18 106
2020 EG-04 10 40 20 10 20 0 0 50 30 20
2020 EG-05 43 34 7 9 7 0 0 77 16 44
2020 EG-06 36 39 14 4 7 0 0 75 11 28
2019 EG 27 32 21 11 9 1 0 59 20 139
2019 EG-03 13 33 27 13 7 7 0 50 21 15
2019 EG-04 5 41 26 13 15 0 0 46 28 39
2019 EG-05 39 29 18 10 4 0 0 69 14 51
2019 EG-06 39 26 17 9 9 0 0 65 17 23
2018 EG 22 39 15 16 9 0 0 61 24 116
2018 EG-03 33 20 13 20 13 0 0 53 33 15
2018 EG-04 19 42 8 19 12 0 0 62 31 26
2018 EG-05 22 41 20 15 2 0 0 63 17 46
2018 EG-06 29 43 5 10 14 0 0 71 24 21
2017 EG 28 31 14 13 13 1 1 60 26 218
2017 EG-02 9 9 46 8 28 0 0 18 36 11
2017 EG-03 21 47 5 11 16 0 0 68 27 18
2017 EG-04 18 36 13 17 13 3 0 56 31 39
2017 EG-05 34 31 10 15 7 2 2 67 22 59
2017 EG-06 30 28 15 11 14 0 1 59 26 79
2014 EG 28 37 16 12 6 0 0 65 18 293
2014 EG-02 22 45 27 6 0 0 0 67 6 18
2014 EG-03 26 53 16 5 0 0 0 79 5 19
2014 EG-04 22 40 17 18 4 0 0 62 21 53
2014 EG-05 27 42 12 10 9 1 0 69 19 82
2014 EG-06 30 30 19 13 8 0 0 60 21 106

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 36 44 11 6 3 0 0 80 8 106
2020 EG-04 15 55 25 5 0 0 0 70 5 20
2020 EG-05 52 32 7 2 7 0 0 84 9 44
2020 EG-06 29 54 7 11 0 0 0 82 11 28
2019 EG 32 49 10 5 4 0 0 81 9 139
2019 EG-03 33 53 7 7 0 0 0 87 7 15
2019 EG-04 26 49 13 8 5 0 0 74 13 39
2019 EG-05 35 49 12 0 4 0 0 84 4 51
2019 EG-06 35 52 4 9 0 0 0 87 9 23
2018 EG 40 43 4 10 3 1 0 83 12 115
2018 EG-03 60 33 0 0 0 7 0 100 0 15
2018 EG-04 42 46 4 4 4 0 0 88 8 26
2018 EG-05 31 47 4 13 4 0 0 78 18 45
2018 EG-06 43 38 5 14 0 0 0 81 14 21
2017 EG 38 41 9 7 5 1 0 79 12 218
2017 EG-02 18 55 17 0 9 0 0 73 9 11
2017 EG-03 41 48 5 5 0 0 0 89 5 18
2017 EG-04 34 49 12 3 3 0 0 83 5 39
2017 EG-05 37 32 13 12 2 3 0 72 14 59
2017 EG-06 38 42 6 5 9 0 0 80 14 79

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 39 15 3 1 0 0 81 4 105
2020 EG-04 20 45 25 10 0 0 0 65 10 20
2020 EG-05 52 32 11 2 2 0 0 84 5 44
2020 EG-06 41 41 19 0 0 0 0 81 0 27
2019 EG 37 46 9 5 3 0 0 83 8 138
2019 EG-03 53 40 7 0 0 0 0 93 0 15
2019 EG-04 21 56 10 10 3 0 0 77 13 39
2019 EG-05 44 38 12 2 4 0 0 82 6 50
2019 EG-06 30 57 0 9 4 0 0 87 13 23
2018 EG 37 40 10 8 4 1 0 78 12 115
2018 EG-03 60 20 13 0 7 0 0 80 7 15
2018 EG-04 31 42 15 8 4 0 0 73 12 26
2018 EG-05 30 46 9 9 7 0 0 76 15 46
2018 EG-06 40 40 5 10 0 5 0 84 11 20
2017 EG 39 41 9 5 5 1 0 81 10 217
2017 EG-02 18 28 28 17 9 0 0 46 27 11
2017 EG-03 47 37 5 0 11 0 0 84 11 18
2017 EG-04 34 57 4 5 0 0 0 90 5 39
2017 EG-05 41 37 9 5 5 3 0 81 11 59
2017 EG-06 40 42 7 5 5 0 0 82 10 78
2014 EG 40 39 16 3 1 1 0 79 5 293
2014 EG-02 50 17 28 0 0 6 0 70 0 18
2014 EG-03 58 37 5 0 0 0 0 95 0 19
2014 EG-04 37 36 23 2 2 0 0 73 4 53
2014 EG-05 40 40 17 1 0 1 0 81 1 82
2014 EG-06 37 41 11 6 3 2 0 80 9 106

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 31 39 14 9 7 0 0 70 15 105
2020 EG-04 20 30 25 25 0 0 0 50 25 20
2020 EG-05 41 36 9 5 9 0 0 77 14 44
2020 EG-06 30 48 15 7 0 0 0 78 7 27
2019 EG 33 35 14 9 9 1 0 68 18 139
2019 EG-03 27 40 7 13 7 7 0 71 21 15
2019 EG-04 23 36 15 13 13 0 0 59 26 39
2019 EG-05 45 25 18 6 6 0 0 71 12 51
2019 EG-06 30 43 9 9 9 0 0 74 17 23
2018 EG 30 37 11 12 9 0 0 68 21 115
2018 EG-03 20 47 13 7 13 0 0 67 20 15
2018 EG-04 35 31 4 15 15 0 0 65 31 26
2018 EG-05 26 46 11 13 4 0 0 72 17 46
2018 EG-06 45 25 10 15 5 0 0 70 20 20
2017 EG 29 34 10 16 11 0 0 63 27 218
2017 EG-02 9 18 37 17 18 0 0 28 36 11
2017 EG-03 16 41 11 27 5 0 0 57 32 18
2017 EG-04 18 46 8 10 18 0 0 64 28 39
2017 EG-05 31 36 7 17 9 2 0 68 26 59
2017 EG-06 36 30 10 14 10 0 0 66 24 79

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 57 31 9 0 3 0 0 89 3 105
2020 EG-04 45 40 15 0 0 0 0 85 0 20
2020 EG-05 73 18 5 0 5 0 0 91 5 44
2020 EG-06 54 43 4 0 0 0 0 96 0 28
2019 EG 60 30 5 2 3 0 0 90 5 137
2019 EG-03 60 27 7 7 0 0 0 87 7 15
2019 EG-04 46 41 5 3 5 0 0 87 8 39
2019 EG-05 69 22 6 0 2 0 0 92 2 49
2019 EG-06 61 26 4 4 4 0 0 87 9 23
2018 EG 53 36 8 1 2 0 1 89 3 114
2018 EG-03 47 27 13 0 7 0 7 79 7 15
2018 EG-04 54 42 4 0 0 0 0 96 0 26
2018 EG-05 51 36 11 2 0 0 0 87 2 45
2018 EG-06 60 40 0 0 0 0 0 100 0 20
2017 EG 55 34 7 2 1 0 0 89 4 217
2017 EG-02 28 37 27 0 9 0 0 64 9 11
2017 EG-03 52 37 11 0 0 0 0 89 0 18
2017 EG-04 49 43 8 0 0 0 0 92 0 39
2017 EG-05 55 35 5 2 2 2 0 91 4 58
2017 EG-06 59 32 5 3 1 0 0 91 4 79
2014 EG 68 25 5 2 0 0 0 93 2 292
2014 EG-02 78 22 0 0 0 0 0 100 0 18
2014 EG-03 79 21 0 0 0 0 0 100 0 19
2014 EG-04 72 23 6 0 0 0 0 94 0 53
2014 EG-05 66 28 1 5 0 0 0 94 5 82
2014 EG-06 65 25 10 1 0 0 0 90 1 105

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 40 10 10 3 0 0 77 12 105
2020 EG-04 20 55 0 15 10 0 0 75 25 20
2020 EG-05 44 37 7 12 0 0 0 81 12 43
2020 EG-06 46 39 14 0 0 0 0 86 0 28
2019 EG 38 33 14 9 6 1 0 72 14 139
2019 EG-03 33 20 27 13 0 7 0 57 14 15
2019 EG-04 26 38 13 13 10 0 0 64 23 39
2019 EG-05 47 33 14 4 2 0 0 80 6 51
2019 EG-06 39 39 9 9 4 0 0 78 13 23
2018 EG 37 31 17 11 4 0 0 68 15 113
2018 EG-03 40 20 27 7 7 0 0 60 13 15
2018 EG-04 35 31 27 4 4 0 0 65 8 26
2018 EG-05 30 41 14 11 5 0 0 70 16 44
2018 EG-06 55 20 10 15 0 0 0 75 15 20
2017 EG 32 38 13 8 7 1 0 71 16 215
2017 EG-02 0 28 28 18 27 0 0 28 45 11
2017 EG-03 47 21 5 11 11 5 0 72 23 18
2017 EG-04 21 56 18 3 3 0 0 77 5 39
2017 EG-05 35 41 12 9 2 2 0 77 11 58
2017 EG-06 34 34 13 8 10 1 0 69 18 77
2014 EG 24 46 14 11 5 0 0 70 17 293
2014 EG-02 17 44 22 11 6 0 0 61 17 18
2014 EG-03 26 74 0 0 0 0 0 100 0 19
2014 EG-04 33 36 15 12 4 0 0 69 16 53
2014 EG-05 28 44 12 11 4 1 0 73 15 82
2014 EG-06 19 46 16 10 8 0 0 65 19 106

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 32 14 7 5 0 0 75 11 106
2020 EG-04 25 45 20 0 10 0 0 70 10 20
2020 EG-05 43 34 11 9 2 0 0 77 11 44
2020 EG-06 57 18 14 11 0 0 0 75 11 28
2019 EG 40 32 15 9 3 1 0 73 12 139
2019 EG-03 40 33 13 7 0 7 0 79 7 15
2019 EG-04 31 33 18 13 5 0 0 64 18 39
2019 EG-05 47 29 18 4 2 0 0 76 6 51
2019 EG-06 43 35 13 9 0 0 0 78 9 23
2018 EG 37 32 15 13 4 0 0 68 17 114
2018 EG-03 47 7 27 13 7 0 0 53 20 15
2018 EG-04 31 31 19 19 0 0 0 62 19 26
2018 EG-05 33 40 11 11 4 0 0 73 16 45
2018 EG-06 45 35 5 10 5 0 0 80 15 20
2017 EG 40 26 15 12 6 0 0 67 18 216
2017 EG-02 0 28 18 36 18 0 0 28 54 11
2017 EG-03 52 16 16 16 0 0 0 68 16 18
2017 EG-04 28 38 15 13 5 0 0 66 18 39
2017 EG-05 40 27 19 9 3 2 0 68 12 58
2017 EG-06 46 24 10 12 8 0 0 71 19 78
2014 EG 35 34 16 10 4 0 0 69 14 293
2014 EG-02 28 33 28 11 0 0 0 61 11 18
2014 EG-03 47 37 11 5 0 0 0 84 5 19
2014 EG-04 37 28 23 8 4 0 0 65 12 53
2014 EG-05 41 32 7 15 4 1 0 74 19 82
2014 EG-06 28 38 20 8 7 0 0 66 14 106

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 44 12 4 4 0 2 80 8 103
2020 EG-04 15 40 35 5 0 0 5 58 5 20
2020 EG-05 45 40 2 5 5 0 2 88 10 42
2020 EG-06 37 48 11 4 0 0 0 85 4 27
2019 EG 35 38 14 6 4 0 2 75 11 136
2019 EG-03 47 27 20 7 0 0 0 73 7 15
2019 EG-04 27 38 24 3 5 0 3 67 8 37
2019 EG-05 35 43 10 6 4 0 2 80 10 51
2019 EG-06 39 39 0 13 4 0 4 82 18 23
2018 EG 30 41 16 11 3 0 0 71 13 113
2018 EG-03 33 27 20 13 7 0 0 60 20 15
2018 EG-04 23 46 15 15 0 0 0 69 15 26
2018 EG-05 30 48 11 9 2 0 0 77 11 44
2018 EG-06 40 30 20 5 5 0 0 70 10 20
2017 EG 36 33 13 12 6 1 0 69 18 216
2017 EG-02 9 28 28 27 9 0 0 37 36 11
2017 EG-03 47 32 16 5 0 0 0 79 5 18
2017 EG-04 23 43 18 10 3 3 0 68 13 39
2017 EG-05 35 37 14 9 4 2 0 73 13 57
2017 EG-06 39 30 9 11 10 0 0 70 22 79
2014 EG 30 37 15 12 6 0 0 67 18 293
2014 EG-02 28 44 17 11 0 0 0 72 11 18
2014 EG-03 37 47 16 0 0 0 0 84 0 19
2014 EG-04 30 28 29 8 4 2 0 59 12 53
2014 EG-05 33 38 11 13 5 0 0 71 18 82
2014 EG-06 27 38 10 16 8 0 0 65 25 106

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 47 38 10 4 1 0 0 85 5 106
2020 EG-04 25 60 15 0 0 0 0 85 0 20
2020 EG-05 59 27 7 5 2 0 0 86 7 44
2020 EG-06 50 39 11 0 0 0 0 89 0 28
2019 EG 42 43 6 6 3 0 0 86 9 139
2019 EG-03 60 20 7 13 0 0 0 80 13 15
2019 EG-04 31 51 3 10 5 0 0 82 15 39
2019 EG-05 47 37 10 2 4 0 0 84 6 51
2019 EG-06 48 43 4 4 0 0 0 91 4 23
2018 EG 39 44 11 5 1 0 0 82 6 114
2018 EG-03 33 33 27 0 7 0 0 67 7 15
2018 EG-04 38 42 12 8 0 0 0 81 8 26
2018 EG-05 38 47 11 4 0 0 0 84 4 45
2018 EG-06 45 45 5 5 0 0 0 90 5 20
2017 EG 47 34 9 6 4 0 0 81 10 216
2017 EG-02 18 46 9 8 18 0 0 64 27 11
2017 EG-03 57 27 11 5 0 0 0 84 5 18
2017 EG-04 36 46 8 8 3 0 0 82 10 39
2017 EG-05 47 35 7 7 2 2 0 84 9 57
2017 EG-06 51 33 6 4 6 0 0 83 10 79
2014 EG 44 44 8 2 1 0 0 89 4 293
2014 EG-02 27 67 6 0 0 0 0 94 0 18
2014 EG-03 63 37 0 0 0 0 0 100 0 19
2014 EG-04 47 44 8 0 2 0 0 91 2 53
2014 EG-05 44 40 10 4 1 1 0 85 5 82
2014 EG-06 44 43 8 3 1 0 0 88 4 106

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 45 35 11 7 1 0 1 81 8 105
2020 EG-04 30 40 15 15 0 0 0 70 15 20
2020 EG-05 41 41 7 7 2 0 2 84 9 44
2020 EG-06 56 26 15 4 0 0 0 81 4 27
2019 EG 57 31 9 1 1 0 1 88 2 138
2019 EG-03 67 33 0 0 0 0 0 100 0 15
2019 EG-04 63 34 3 0 0 0 0 97 0 38
2019 EG-05 53 29 12 4 0 0 2 84 4 51
2019 EG-06 48 39 9 0 4 0 0 87 4 23
2018 EG 52 39 7 0 0 0 2 93 0 114
2018 EG-03 40 53 0 0 0 0 7 100 0 15
2018 EG-04 58 38 4 0 0 0 0 96 0 26
2018 EG-05 52 36 9 0 0 0 2 91 0 44
2018 EG-06 52 38 10 0 0 0 0 90 0 21
2017 EG 41 39 11 4 2 0 2 83 6 217
2017 EG-02 28 46 0 8 0 0 18 90 10 11
2017 EG-03 52 37 0 5 0 0 5 94 6 18
2017 EG-04 40 47 13 0 0 0 0 87 0 38
2017 EG-05 49 35 12 2 0 0 2 86 2 59
2017 EG-06 40 37 13 5 4 0 1 78 9 79
2014 EG 38 35 17 7 2 0 0 73 9 292
2014 EG-02 56 27 17 0 0 0 0 83 0 18
2014 EG-03 79 16 5 0 0 0 0 95 0 19
2014 EG-04 39 45 6 10 0 0 0 84 10 53
2014 EG-05 42 37 17 4 0 0 0 79 4 81
2014 EG-06 27 34 22 11 5 0 1 62 16 106

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 3 16 42 28 11 0 0 40 19 106
2020 EG-04 0 15 50 30 5 0 0 35 15 20
2020 EG-05 5 18 32 32 14 0 0 45 23 44
2020 EG-06 4 11 54 21 11 0 0 32 14 28
2019 EG 1 15 43 28 12 1 0 40 17 139
2019 EG-03 0 13 20 53 13 0 0 67 13 15
2019 EG-04 3 8 51 31 5 3 0 37 11 39
2019 EG-05 0 22 37 24 18 0 0 41 22 51
2019 EG-06 4 4 61 22 9 0 0 30 9 23
2018 EG 6 12 32 30 17 1 1 49 19 115
2018 EG-03 0 0 40 33 20 7 0 57 0 15
2018 EG-04 8 8 27 31 27 0 0 58 15 26
2018 EG-05 7 13 20 42 18 0 0 60 20 45
2018 EG-06 5 19 57 14 0 0 5 15 25 21
2017 EG 8 16 42 18 11 1 4 30 25 218
2017 EG-02 18 27 46 9 0 0 0 9 45 11
2017 EG-03 5 21 31 16 27 0 0 43 27 18
2017 EG-04 3 15 46 21 8 0 8 31 20 39
2017 EG-05 5 15 46 24 7 0 3 32 21 59
2017 EG-06 8 17 41 17 13 3 3 31 26 79
2014 EG 6 24 36 24 8 0 2 33 30 290
2014 EG-02 0 55 34 6 6 0 0 11 55 18
2014 EG-03 0 16 32 37 16 0 0 53 16 19
2014 EG-04 6 22 29 32 8 0 4 41 29 52
2014 EG-05 7 15 44 23 10 0 1 33 22 82
2014 EG-06 5 25 37 24 5 1 4 30 31 104

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 5 13 21 34 26 0 1 61 18 106
2020 EG-04 0 15 15 35 30 0 5 68 16 20
2020 EG-05 7 11 20 39 23 0 0 61 18 44
2020 EG-06 7 7 21 32 32 0 0 64 14 28
2019 EG 7 12 27 35 15 4 0 52 20 138
2019 EG-03 7 20 27 27 13 7 0 43 29 15
2019 EG-04 5 13 28 46 3 5 0 51 19 39
2019 EG-05 12 14 16 35 24 0 0 59 25 51
2019 EG-06 0 9 50 27 9 5 0 38 10 22
2018 EG 8 10 32 26 18 4 2 47 19 114
2018 EG-03 20 0 33 33 13 0 0 47 20 15
2018 EG-04 8 0 54 12 27 0 0 38 8 26
2018 EG-05 7 20 18 31 16 4 4 51 29 45
2018 EG-06 5 5 30 35 10 15 0 53 12 20
2017 EG 9 17 24 23 16 3 7 44 29 215
2017 EG-02 36 18 37 0 0 0 9 0 60 11
2017 EG-03 6 17 6 38 34 0 0 72 23 17
2017 EG-04 5 10 28 38 13 0 5 54 16 39
2017 EG-05 10 19 26 20 12 3 10 37 34 59
2017 EG-06 8 18 25 20 20 5 5 43 29 77
2014 EG 9 18 30 26 12 3 2 40 28 293
2014 EG-02 0 22 56 22 0 0 0 22 22 18
2014 EG-03 0 11 32 42 11 5 0 56 11 19
2014 EG-04 12 9 26 32 14 2 4 49 23 53
2014 EG-05 7 18 33 17 17 5 2 37 28 82
2014 EG-06 13 19 25 27 8 4 3 38 34 106

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 7 21 38 16 12 3 4 30 29 106
2020 EG-04 5 15 40 25 5 0 10 33 22 20
2020 EG-05 7 18 30 18 23 0 5 43 26 44
2020 EG-06 4 29 50 7 4 7 0 12 35 28
2019 EG 12 26 32 18 7 3 1 26 40 139
2019 EG-03 0 20 27 33 13 7 0 50 21 15
2019 EG-04 21 21 33 23 0 0 3 24 42 39
2019 EG-05 4 25 37 16 14 4 0 31 31 51
2019 EG-06 26 39 22 4 4 0 4 9 68 23
2018 EG 12 21 36 12 11 3 4 25 36 113
2018 EG-03 7 20 20 27 13 7 7 46 31 15
2018 EG-04 15 15 46 12 8 4 0 20 32 26
2018 EG-05 9 23 41 7 11 2 7 20 35 44
2018 EG-06 20 20 35 15 5 0 5 21 42 20
2017 EG 19 19 29 12 11 3 6 25 43 216
2017 EG-02 17 37 28 9 0 0 9 10 60 11
2017 EG-03 6 23 21 17 34 0 0 51 28 17
2017 EG-04 12 15 36 21 8 0 8 31 30 39
2017 EG-05 23 22 20 12 9 5 9 24 53 59
2017 EG-06 22 18 34 6 10 4 6 18 44 79
2014 EG 23 27 25 14 6 2 3 21 53 292
2014 EG-02 11 22 45 16 0 0 6 17 35 18
2014 EG-03 5 42 21 21 11 0 0 32 47 19
2014 EG-04 14 15 37 19 8 4 4 29 32 52
2014 EG-05 24 22 26 16 7 1 4 24 49 82
2014 EG-06 29 35 18 9 4 2 3 14 67 106

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 1 4 21 47 26 0 1 74 5 104
2020 EG-04 0 5 32 42 16 0 5 61 6 19
2020 EG-05 2 5 20 36 36 0 0 73 7 44
2020 EG-06 0 4 11 68 18 0 0 86 4 28
2019 EG 1 4 22 46 24 0 2 72 5 139
2019 EG-03 0 0 13 53 33 0 0 87 0 15
2019 EG-04 3 3 28 46 18 0 3 66 5 39
2019 EG-05 0 4 18 47 29 0 2 78 4 51
2019 EG-06 0 9 26 48 13 0 4 64 9 23
2018 EG 1 3 25 44 23 0 3 70 4 115
2018 EG-03 0 0 13 47 33 0 7 86 0 15
2018 EG-04 0 4 31 35 27 0 4 64 4 26
2018 EG-05 0 4 24 47 24 0 0 71 4 45
2018 EG-06 5 0 33 48 10 0 5 60 5 21
2017 EG 4 8 28 34 19 2 6 57 13 215
2017 EG-02 0 30 39 20 0 10 0 22 34 10
2017 EG-03 0 0 18 28 48 0 6 81 0 16
2017 EG-04 3 8 28 41 13 0 8 59 11 39
2017 EG-05 3 7 22 36 22 5 5 64 11 59
2017 EG-06 6 6 30 34 18 0 5 55 13 79
2014 EG 4 10 30 36 18 1 2 55 14 293
2014 EG-02 0 11 22 45 16 6 0 65 12 18
2014 EG-03 0 11 26 37 26 0 0 63 11 19
2014 EG-04 4 9 23 45 14 0 4 62 14 53
2014 EG-05 2 7 26 38 24 2 0 64 10 82
2014 EG-06 4 9 37 31 14 1 4 48 14 106

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 8 16 25 31 19 0 1 50 24 106
2020 EG-04 0 25 40 20 15 0 0 35 25 20
2020 EG-05 14 14 14 32 25 0 2 58 28 44
2020 EG-06 7 7 29 39 18 0 0 57 14 28
2019 EG 12 10 27 29 21 0 1 50 23 139
2019 EG-03 20 0 7 33 40 0 0 73 20 15
2019 EG-04 13 3 28 38 15 0 3 55 16 39
2019 EG-05 8 14 29 24 24 0 2 48 22 51
2019 EG-06 13 17 35 22 13 0 0 35 30 23
2018 EG 7 16 38 19 18 0 2 38 23 114
2018 EG-03 0 7 47 20 20 0 7 43 7 15
2018 EG-04 12 19 27 15 23 0 4 40 32 26
2018 EG-05 9 20 36 22 13 0 0 36 29 45
2018 EG-06 5 0 60 20 15 0 0 35 5 20
2017 EG 12 17 32 18 13 3 5 34 32 217
2017 EG-02 0 27 18 37 0 9 9 45 33 11
2017 EG-03 6 11 28 32 17 0 6 52 18 17
2017 EG-04 10 18 35 18 10 3 5 31 31 39
2017 EG-05 10 23 29 20 7 5 5 30 37 59
2017 EG-06 17 13 33 10 21 1 5 34 31 79
2014 EG 19 20 29 19 11 1 2 30 40 291
2014 EG-02 11 11 39 28 11 0 0 39 22 18
2014 EG-03 11 5 16 53 16 0 0 68 16 19
2014 EG-04 10 15 36 26 11 0 2 38 25 53
2014 EG-05 15 28 27 14 14 2 0 28 44 81
2014 EG-06 26 19 29 14 8 1 4 23 47 105

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 3 12 17 28 34 3 3 66 16 105
2020 EG-04 0 10 15 30 25 10 10 69 13 20
2020 EG-05 7 11 16 25 41 0 0 66 18 44
2020 EG-06 0 7 26 30 30 4 4 64 8 27
2019 EG 10 14 22 30 18 4 2 51 26 137
2019 EG-03 7 7 33 7 33 7 7 46 15 15
2019 EG-04 8 18 15 38 13 5 3 56 28 39
2019 EG-05 16 8 20 31 22 2 0 54 25 49
2019 EG-06 9 22 22 30 13 0 4 45 32 23
2018 EG 5 19 26 20 20 4 4 44 27 114
2018 EG-03 0 20 27 27 27 0 0 53 20 15
2018 EG-04 8 20 24 20 24 4 0 46 29 25
2018 EG-05 7 20 24 18 20 4 7 43 30 45
2018 EG-06 5 19 38 19 10 10 0 32 26 21
2017 EG 11 12 27 20 19 2 9 44 25 216
2017 EG-02 46 8 37 0 0 0 9 0 60 11
2017 EG-03 11 17 10 23 34 0 6 60 30 17
2017 EG-04 8 10 25 23 23 3 8 52 20 39
2017 EG-05 12 19 22 23 12 2 10 39 35 58
2017 EG-06 8 6 32 19 23 4 9 48 16 79
2014 EG 7 17 21 24 20 2 8 49 27 292
2014 EG-02 0 27 28 22 17 0 6 41 29 18
2014 EG-03 16 21 0 32 16 5 11 56 44 19
2014 EG-04 6 19 15 31 18 2 9 55 28 53
2014 EG-05 4 13 24 23 24 5 6 53 19 82
2014 EG-06 9 15 24 22 21 1 9 47 26 105

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 9 15 31 20 18 4 3 41 26 105
2020 EG-04 0 25 40 10 10 10 5 24 29 20
2020 EG-05 7 5 33 26 26 0 5 54 12 43
2020 EG-06 11 25 29 18 14 4 0 33 37 28
2019 EG 13 15 39 19 8 4 2 29 30 139
2019 EG-03 13 7 20 20 33 7 0 57 21 15
2019 EG-04 15 13 44 21 3 3 3 24 30 39
2019 EG-05 8 14 41 24 8 6 0 33 23 51
2019 EG-06 17 30 39 4 4 0 4 9 50 23
2018 EG 13 17 34 18 9 3 5 30 33 115
2018 EG-03 0 7 27 33 13 13 7 58 8 15
2018 EG-04 4 23 38 27 4 0 4 32 28 26
2018 EG-05 18 18 33 13 11 2 4 26 38 45
2018 EG-06 24 14 38 5 5 5 10 11 44 21
2017 EG 16 19 32 14 10 3 6 27 38 216
2017 EG-02 17 28 37 0 0 18 0 0 55 11
2017 EG-03 11 11 17 23 38 0 0 61 23 17
2017 EG-04 5 12 39 28 10 0 5 41 18 39
2017 EG-05 15 15 35 15 7 5 7 25 35 59
2017 EG-06 22 24 31 8 8 1 6 17 50 78
2014 EG 19 27 21 16 8 4 6 26 50 292
2014 EG-02 11 39 17 27 0 6 0 29 53 18
2014 EG-03 5 16 21 37 5 5 11 50 25 19
2014 EG-04 8 15 32 24 7 4 9 36 27 53
2014 EG-05 17 29 17 17 8 4 7 29 52 82
2014 EG-06 27 28 22 7 10 4 4 18 59 105

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 3 10 34 37 12 1 2 51 14 105
2020 EG-04 0 15 40 35 10 0 0 45 15 20
2020 EG-05 2 5 30 43 16 0 5 62 7 44
2020 EG-06 4 15 37 33 11 0 0 44 19 27
2019 EG 4 9 37 31 17 1 1 49 14 139
2019 EG-03 0 0 40 20 40 0 0 60 0 15
2019 EG-04 10 10 31 38 8 3 0 47 21 39
2019 EG-05 0 10 39 25 22 0 4 49 10 51
2019 EG-06 9 13 39 26 13 0 0 39 22 23
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 28 25 17 17 5 6 2 58 23 106
2020 EG-04 5 35 20 25 5 10 0 44 33 20
2020 EG-05 34 27 9 16 5 7 2 68 23 44
2020 EG-06 32 18 25 14 4 4 4 54 19 28
2019 EG 30 25 13 12 9 8 3 62 23 139
2019 EG-03 27 13 7 20 13 13 7 50 42 15
2019 EG-04 23 26 18 13 13 5 3 53 28 39
2019 EG-05 35 31 12 8 2 8 4 76 11 51
2019 EG-06 35 17 13 13 13 9 0 57 29 23
2018 EG 22 30 21 9 12 3 3 56 22 115
2018 EG-03 13 47 20 0 13 0 7 64 14 15
2018 EG-04 19 19 27 8 15 12 0 43 26 26
2018 EG-05 18 36 22 13 4 2 4 57 19 45
2018 EG-06 43 24 10 5 19 0 0 67 24 21
2017 EG 26 25 16 17 10 4 2 54 29 217
2017 EG-02 9 18 18 37 17 0 0 28 54 11
2017 EG-03 11 53 16 15 0 0 5 68 16 18
2017 EG-04 21 23 28 15 8 5 0 46 24 39
2017 EG-05 35 19 17 15 10 3 0 56 26 58
2017 EG-06 28 25 11 14 12 4 5 59 29 79
2014 EG 27 32 14 12 11 3 2 62 23 293
2014 EG-02 6 50 16 17 11 0 0 56 28 18
2014 EG-03 37 37 0 11 16 0 0 74 26 19
2014 EG-04 26 24 19 13 9 5 2 55 24 53
2014 EG-05 30 32 11 13 7 4 2 66 22 82
2014 EG-06 25 34 17 7 13 2 2 62 21 106

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 35 10 13 5 0 0 72 18 105
2020 EG-04 25 35 15 20 5 0 0 60 25 20
2020 EG-05 44 33 5 16 2 0 0 77 19 43
2020 EG-06 32 46 7 7 7 0 0 79 14 28
2019 EG 43 22 11 14 9 0 0 65 24 138
2019 EG-03 40 13 13 7 27 0 0 53 33 15
2019 EG-04 31 28 15 10 15 0 0 59 26 39
2019 EG-05 51 24 10 12 4 0 0 75 16 51
2019 EG-06 50 18 5 23 5 0 0 68 27 22
2018 EG 33 36 9 15 7 0 0 69 22 114
2018 EG-03 40 47 0 0 13 0 0 87 13 15
2018 EG-04 23 42 4 27 4 0 0 65 31 26
2018 EG-05 30 39 11 18 2 0 0 68 20 44
2018 EG-06 43 29 10 5 14 0 0 71 19 21
2017 EG 35 26 11 14 12 2 0 62 26 218
2017 EG-02 18 18 18 28 17 0 0 37 45 11
2017 EG-03 37 21 15 21 5 0 0 59 27 18
2017 EG-04 23 30 10 15 21 0 0 54 36 39
2017 EG-05 34 29 19 10 7 2 0 64 17 59
2017 EG-06 44 24 5 11 12 3 0 70 24 79
2014 EG 37 32 13 11 5 1 0 70 17 293
2014 EG-02 22 28 28 11 11 0 0 50 22 18
2014 EG-03 47 32 5 11 5 0 0 79 16 19
2014 EG-04 34 26 23 13 4 0 0 60 17 53
2014 EG-05 38 37 11 10 4 1 0 75 14 82
2014 EG-06 35 32 11 11 8 3 0 69 19 106

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 51 36 7 5 2 0 0 87 7 106
2020 EG-04 50 25 15 10 0 0 0 75 10 20
2020 EG-05 59 34 7 0 0 0 0 93 0 44
2020 EG-06 43 46 0 11 0 0 0 89 11 28
2019 EG 51 29 6 10 4 0 0 80 14 138
2019 EG-03 47 33 7 13 0 0 0 80 13 15
2019 EG-04 44 28 8 13 8 0 0 72 21 39
2019 EG-05 59 27 6 4 4 0 0 86 8 51
2019 EG-06 59 27 0 14 0 0 0 86 14 22
2018 EG 41 36 11 11 1 0 0 77 12 115
2018 EG-03 60 33 7 0 0 0 0 93 0 15
2018 EG-04 46 27 15 8 4 0 0 73 12 26
2018 EG-05 33 40 13 13 0 0 0 73 13 45
2018 EG-06 38 38 5 19 0 0 0 76 19 21
2017 EG 37 36 10 12 4 0 0 74 16 218
2017 EG-02 18 28 18 27 9 0 0 46 36 11
2017 EG-03 68 27 0 5 0 0 0 95 5 18
2017 EG-04 34 38 13 8 8 0 0 72 15 39
2017 EG-05 42 39 7 9 3 0 0 81 12 59
2017 EG-06 32 36 10 17 4 1 0 69 21 79
2014 EG 38 39 11 9 3 1 0 77 12 293
2014 EG-02 27 39 17 11 6 0 0 66 17 18
2014 EG-03 63 32 0 0 5 0 0 95 5 19
2014 EG-04 35 40 13 6 6 0 0 76 11 53
2014 EG-05 41 35 12 7 2 1 0 78 10 82
2014 EG-06 32 43 10 10 3 1 0 76 13 106

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 41 42 8 7 1 1 0 84 8 106
2020 EG-04 20 50 15 15 0 0 0 70 15 20
2020 EG-05 52 36 2 7 0 2 0 91 7 44
2020 EG-06 39 46 11 4 0 0 0 86 4 28
2019 EG 45 31 13 7 3 1 1 77 10 137
2019 EG-03 33 33 7 13 0 7 7 77 15 15
2019 EG-04 32 32 21 8 8 0 0 63 16 38
2019 EG-05 51 35 8 6 0 0 0 86 6 51
2019 EG-06 59 27 14 0 0 0 0 86 0 22
2018 EG 37 41 11 4 5 1 0 79 10 115
2018 EG-03 40 33 7 7 7 7 0 79 14 15
2018 EG-04 50 19 19 4 8 0 0 69 12 26
2018 EG-05 33 53 7 4 2 0 0 87 7 45
2018 EG-06 33 43 14 5 5 0 0 76 10 21

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 40 26 14 5 2 10 3 76 8 106
2020 EG-04 10 50 15 15 0 10 0 67 17 20
2020 EG-05 55 16 11 0 2 14 2 84 3 44
2020 EG-06 36 32 14 4 0 11 4 79 4 28
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 41 25 24 2 1 0 8 71 3 106
2020 EG-04 15 25 40 5 0 0 15 47 6 20
2020 EG-05 48 30 14 2 0 0 7 83 2 44
2020 EG-06 50 21 25 0 0 0 4 74 0 28
2019 EG 37 29 13 8 4 1 8 73 13 139
2019 EG-03 20 53 7 0 7 7 7 85 8 15
2019 EG-04 28 28 13 15 8 3 5 61 25 39
2019 EG-05 47 16 22 6 2 0 8 68 9 51
2019 EG-06 48 30 4 4 0 0 13 90 5 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 38 9 9 2 0 0 79 11 106
2020 EG-04 20 40 30 10 0 0 0 60 10 20
2020 EG-05 48 36 2 14 0 0 0 84 14 44
2020 EG-06 39 39 11 7 4 0 0 79 11 28
2019 EG 40 34 11 7 8 1 0 74 15 139
2019 EG-03 47 40 0 0 13 0 0 87 13 15
2019 EG-04 23 41 15 8 13 0 0 64 21 39
2019 EG-05 45 29 14 8 4 0 0 75 12 51
2019 EG-06 52 35 4 4 0 4 0 91 5 23
2018 EG 40 37 10 9 4 0 0 77 13 114
2018 EG-03 53 20 7 7 13 0 0 73 20 15
2018 EG-04 38 31 12 19 0 0 0 69 19 26
2018 EG-05 25 55 14 5 2 0 0 80 7 44
2018 EG-06 67 19 5 5 5 0 0 86 10 21
2017 EG 42 36 10 6 6 0 0 78 12 218
2017 EG-02 9 46 9 9 27 0 0 55 36 11
2017 EG-03 57 37 5 0 0 0 0 95 0 18
2017 EG-04 28 48 10 10 3 0 0 77 13 39
2017 EG-05 48 31 8 7 5 2 0 80 12 59
2017 EG-06 47 31 9 5 8 0 0 78 13 79
2014 EG 43 34 11 7 4 1 0 78 11 293
2014 EG-02 39 22 34 6 0 0 0 61 6 18
2014 EG-03 47 47 5 0 0 0 0 95 0 19
2014 EG-04 39 34 16 9 2 0 0 73 11 53
2014 EG-05 48 28 9 7 5 4 0 78 13 82
2014 EG-06 41 41 8 8 3 0 0 81 11 106

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 35 10 5 7 0 1 78 11 106
2020 EG-04 20 50 15 5 10 0 0 70 15 20
2020 EG-05 57 25 2 7 9 0 0 82 16 44
2020 EG-06 39 32 21 4 0 0 4 74 4 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 41 38 12 6 4 0 0 78 9 106
2020 EG-04 20 50 25 5 0 0 0 70 5 20
2020 EG-05 55 23 9 9 5 0 0 77 14 44
2020 EG-06 29 54 11 4 4 0 0 82 7 28
2019 EG 48 27 9 9 6 1 0 76 14 139
2019 EG-03 73 13 0 0 7 7 0 93 7 15
2019 EG-04 33 28 8 18 13 0 0 62 31 39
2019 EG-05 51 27 14 4 4 0 0 78 8 51
2019 EG-06 57 39 0 4 0 0 0 96 4 23
2018 EG 47 27 12 8 5 0 0 75 13 114
2018 EG-03 67 13 7 0 13 0 0 80 13 15
2018 EG-04 42 27 15 15 0 0 0 69 15 26
2018 EG-05 36 39 14 7 5 0 0 75 11 44
2018 EG-06 62 19 10 5 5 0 0 81 10 21
2017 EG 42 34 7 10 6 1 0 77 16 218
2017 EG-02 18 46 9 17 9 0 0 64 27 11
2017 EG-03 68 27 0 0 0 0 5 100 0 18
2017 EG-04 31 41 13 8 5 3 0 74 13 39
2017 EG-05 46 27 8 14 3 2 0 74 17 59
2017 EG-06 42 34 4 10 9 1 0 77 19 79
2014 EG 40 35 10 7 6 1 0 77 13 293
2014 EG-02 39 33 17 11 0 0 0 72 11 18
2014 EG-03 42 47 5 5 0 0 0 89 5 19
2014 EG-04 39 30 13 11 6 0 0 69 18 53
2014 EG-05 44 32 9 6 6 4 0 78 13 82
2014 EG-06 35 42 10 5 8 1 0 77 12 106

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 45 55 106
2020 EG-04 35 65 20
2020 EG-05 48 52 44
2020 EG-06 39 61 28

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 53 21 9 3 2 3 9 84 5 106
2020 EG-04 40 25 15 5 5 5 5 72 11 20
2020 EG-05 66 16 5 2 2 0 9 90 5 44
2020 EG-06 43 25 11 0 0 7 14 86 0 28

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 48 35 7 8 2 1 0 84 10 106
2020 EG-04 25 45 20 10 0 0 0 70 10 20
2020 EG-05 61 23 5 7 5 0 0 84 11 44
2020 EG-06 43 46 0 11 0 0 0 89 11 28
2019 EG 53 24 11 6 4 1 1 79 10 139
2019 EG-03 67 20 13 0 0 0 0 87 0 15
2019 EG-04 38 28 13 8 13 0 0 67 21 39
2019 EG-05 57 22 12 6 2 0 2 80 8 51
2019 EG-06 70 17 0 4 0 9 0 95 5 23
2018 EG 50 31 9 7 4 0 0 81 11 114
2018 EG-03 67 13 7 7 7 0 0 80 13 15
2018 EG-04 42 35 15 4 4 0 0 77 8 26
2018 EG-05 43 39 11 5 2 0 0 82 7 44
2018 EG-06 67 14 0 19 0 0 0 81 19 21
2017 EG 50 30 8 7 5 0 0 80 12 218
2017 EG-02 9 54 18 0 18 0 0 63 18 11
2017 EG-03 79 21 0 0 0 0 0 100 0 18
2017 EG-04 41 33 13 10 3 0 0 74 13 39
2017 EG-05 48 32 10 7 2 2 0 81 9 59
2017 EG-06 55 24 4 9 9 0 0 79 17 79
2014 EG 49 31 10 6 4 0 0 80 10 293
2014 EG-02 17 44 34 6 0 0 0 61 6 18
2014 EG-03 63 37 0 0 0 0 0 100 0 19
2014 EG-04 45 36 8 8 2 2 0 82 10 53
2014 EG-05 56 28 5 5 6 0 0 84 11 82
2014 EG-06 46 31 11 7 5 0 0 77 11 106
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 33 19 10 1 7 0 68 11 105
2020 EG-04 10 50 30 5 0 5 0 63 5 20
2020 EG-05 39 27 9 14 2 9 0 73 18 44
2020 EG-06 22 41 22 11 0 4 0 65 12 27
2019 EG 30 28 20 8 5 8 1 64 14 138
2019 EG-03 33 40 13 7 0 7 0 79 7 15
2019 EG-04 31 21 23 10 10 5 0 54 22 39
2019 EG-05 37 27 18 6 6 6 0 69 13 51
2019 EG-06 22 35 22 9 0 9 4 65 10 23
2018 EG 29 28 18 9 4 11 0 65 15 116
2018 EG-03 33 40 13 0 0 13 0 85 0 15
2018 EG-04 35 23 19 8 12 4 0 60 20 26
2018 EG-05 30 26 20 7 0 17 0 68 8 46
2018 EG-06 19 38 14 14 10 5 0 60 25 21
2017 EG 28 25 17 12 5 12 0 61 19 218
2017 EG-02 9 37 18 18 8 9 0 50 29 11
2017 EG-03 25 32 11 5 0 21 5 78 7 18
2017 EG-04 15 35 23 10 8 8 0 55 20 39
2017 EG-05 32 20 19 15 2 12 0 59 19 59
2017 EG-06 34 18 18 8 7 15 0 61 18 79
2014 EG 27 34 18 8 5 9 0 67 14 292
2014 EG-02 17 44 11 0 17 11 0 69 19 18
2014 EG-03 21 37 26 5 0 11 0 65 6 19
2014 EG-04 32 26 21 13 2 6 0 61 16 53
2014 EG-05 26 35 14 10 6 10 0 67 18 81
2014 EG-06 27 33 18 6 5 11 0 68 12 106

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 27 34 17 16 4 2 0 63 20 106
2020 EG-04 10 55 15 20 0 0 0 65 20 20
2020 EG-05 34 25 18 14 7 2 0 60 21 44
2020 EG-06 21 36 21 18 0 4 0 59 19 28
2019 EG 23 28 23 12 7 6 1 55 20 138
2019 EG-03 33 20 13 20 7 7 0 57 29 15
2019 EG-04 21 21 23 18 10 8 0 44 31 39
2019 EG-05 35 27 24 6 6 2 0 64 12 51
2019 EG-06 4 43 26 13 4 4 4 52 19 23
2018 EG 22 34 23 11 7 3 0 58 19 116
2018 EG-03 33 40 20 0 7 0 0 73 7 15
2018 EG-04 23 38 15 12 12 0 0 62 23 26
2018 EG-05 24 30 28 9 4 4 0 57 14 46
2018 EG-06 14 33 19 24 5 5 0 50 30 21
2017 EG 21 32 17 12 12 5 0 56 25 218
2017 EG-02 0 64 18 9 8 0 0 64 17 11
2017 EG-03 31 32 5 21 0 11 0 70 24 18
2017 EG-04 10 39 20 15 15 0 0 49 31 39
2017 EG-05 20 34 17 7 14 9 0 60 22 59
2017 EG-06 29 23 20 10 12 5 0 55 24 79
2014 EG 21 28 23 15 7 5 0 51 24 290
2014 EG-02 6 45 27 11 11 0 0 50 22 18
2014 EG-03 21 37 16 16 5 5 0 61 22 19
2014 EG-04 26 17 29 13 8 6 0 46 23 52
2014 EG-05 16 36 20 16 10 2 0 53 27 81
2014 EG-06 24 26 24 12 5 9 1 55 19 105

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 21 32 23 12 7 6 0 56 20 106
2020 EG-04 5 45 30 15 0 5 0 53 16 20
2020 EG-05 27 25 18 7 14 9 0 58 23 44
2020 EG-06 11 39 29 18 0 4 0 52 19 28
2019 EG 17 28 23 12 9 9 1 51 23 138
2019 EG-03 33 13 27 13 7 7 0 50 21 15
2019 EG-04 8 23 23 18 13 13 3 36 36 39
2019 EG-05 29 29 18 8 10 6 0 63 19 51
2019 EG-06 0 39 35 13 4 4 4 43 19 23
2018 EG 16 30 21 12 10 11 0 51 25 116
2018 EG-03 33 20 13 20 0 13 0 62 23 15
2018 EG-04 15 31 19 19 12 4 0 48 32 26
2018 EG-05 17 33 20 9 9 13 0 58 20 46
2018 EG-06 5 29 24 10 19 14 0 39 33 21
2017 EG 16 30 19 14 11 10 0 50 28 218
2017 EG-02 9 28 37 18 8 0 0 37 27 11
2017 EG-03 21 36 0 16 11 16 0 68 32 18
2017 EG-04 10 31 28 10 18 3 0 42 29 39
2017 EG-05 10 30 22 12 10 15 0 48 26 59
2017 EG-06 22 27 18 11 10 12 0 55 25 79
2014 EG 14 26 27 17 7 10 0 43 27 292
2014 EG-02 6 17 50 17 6 6 0 24 24 18
2014 EG-03 16 37 21 16 5 5 0 56 22 19
2014 EG-04 11 20 36 15 8 9 0 35 26 53
2014 EG-05 11 31 19 20 10 10 0 47 33 81
2014 EG-06 17 26 25 14 6 12 0 49 23 106

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 15 44 16 16 7 2 0 61 23 106
2020 EG-04 5 40 25 30 0 0 0 45 30 20
2020 EG-05 18 39 16 14 9 5 0 60 24 44
2020 EG-06 11 57 14 11 7 0 0 68 18 28
2019 EG 17 36 17 14 12 4 0 55 28 138
2019 EG-03 33 20 20 20 7 0 0 53 27 15
2019 EG-04 13 28 21 18 15 5 0 43 35 39
2019 EG-05 22 39 14 12 12 2 0 62 24 51
2019 EG-06 9 48 13 13 17 0 0 57 30 23
2018 EG 16 29 22 18 11 3 0 47 30 116
2018 EG-03 33 13 27 13 13 0 0 47 27 15
2018 EG-04 12 27 23 27 12 0 0 38 38 26
2018 EG-05 15 37 20 13 7 9 0 57 21 46
2018 EG-06 14 33 19 19 14 0 0 48 33 21
2017 EG 15 29 20 20 11 5 0 47 33 218
2017 EG-02 0 28 28 36 9 0 0 28 45 11
2017 EG-03 25 37 0 21 5 11 0 70 30 18
2017 EG-04 15 34 10 15 21 5 0 52 38 39
2017 EG-05 12 29 27 20 7 5 0 43 29 59
2017 EG-06 18 28 24 13 13 5 0 48 27 79
2014 EG 13 35 18 20 9 5 0 50 31 292
2014 EG-02 6 39 27 6 17 6 0 47 24 18
2014 EG-03 11 53 11 21 5 0 0 63 26 19
2014 EG-04 18 32 19 15 10 6 0 53 27 53
2014 EG-05 12 35 19 22 6 6 0 50 30 81
2014 EG-06 10 34 16 23 10 7 0 47 35 106

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 49 25 9 6 3 8 1 80 9 106
2020 EG-04 45 25 5 0 5 15 5 88 6 20
2020 EG-05 45 23 9 11 2 9 0 75 15 44
2020 EG-06 46 32 14 4 0 4 0 81 4 28
2019 EG 41 27 11 5 4 10 2 78 10 139
2019 EG-03 40 40 0 7 7 0 7 86 14 15
2019 EG-04 41 26 21 3 0 8 3 74 3 39
2019 EG-05 45 22 8 10 6 10 0 74 17 51
2019 EG-06 35 30 13 0 4 17 0 79 5 23
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 22 52 19 4 2 2 0 75 6 106
2020 EG-04 5 60 35 0 0 0 0 65 0 20
2020 EG-05 30 50 11 5 2 2 0 81 7 44
2020 EG-06 21 46 25 4 0 4 0 70 4 28
2019 EG 19 49 17 7 4 4 0 71 11 139
2019 EG-03 33 40 7 20 0 0 0 73 20 15
2019 EG-04 13 56 15 8 5 3 0 71 13 39
2019 EG-05 25 43 20 2 4 6 0 73 6 51
2019 EG-06 4 65 13 13 4 0 0 70 17 23
2018 EG 21 46 22 4 4 3 0 68 9 116
2018 EG-03 20 33 33 0 7 7 0 57 7 15
2018 EG-04 23 62 12 0 4 0 0 85 4 26
2018 EG-05 20 41 22 11 2 4 0 64 14 46
2018 EG-06 19 48 29 0 5 0 0 67 5 21
2017 EG 22 42 20 9 5 2 0 65 15 218
2017 EG-02 9 37 18 9 27 0 0 46 36 11
2017 EG-03 36 37 16 11 0 0 0 73 11 18
2017 EG-04 21 39 23 5 10 3 0 61 16 39
2017 EG-05 17 44 24 12 0 3 0 63 12 59
2017 EG-06 27 43 15 9 5 1 0 70 14 79
2014 EG 20 45 21 8 4 2 0 67 12 292
2014 EG-02 11 61 22 6 0 0 0 72 6 18
2014 EG-03 16 47 32 0 0 5 0 67 0 19
2014 EG-04 26 39 23 2 8 2 0 67 10 53
2014 EG-05 22 41 23 5 6 2 0 65 11 81
2014 EG-06 20 49 17 9 3 2 0 70 12 106

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 17 39 29 10 3 3 0 58 13 105
2020 EG-04 10 45 25 15 0 5 0 58 16 20
2020 EG-05 20 41 23 9 2 5 0 64 12 44
2020 EG-06 19 33 41 4 4 0 0 52 7 27
2019 EG 14 37 28 12 4 4 0 54 17 138
2019 EG-03 20 47 33 0 0 0 0 67 0 15
2019 EG-04 10 44 31 8 5 3 0 55 13 39
2019 EG-05 26 30 22 12 6 4 0 58 19 50
2019 EG-06 0 30 35 26 4 4 0 32 32 23

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 19 42 17 11 6 3 3 64 18 106
2020 EG-04 5 70 10 5 10 0 0 75 15 20
2020 EG-05 25 30 20 11 5 5 5 60 18 44
2020 EG-06 14 46 18 14 4 4 0 63 19 28
2019 EG 22 35 16 12 8 4 4 62 21 139
2019 EG-03 27 33 0 20 0 13 7 75 25 15
2019 EG-04 15 38 15 13 15 3 0 55 29 39
2019 EG-05 27 31 22 10 4 2 4 63 15 51
2019 EG-06 17 43 9 13 13 0 4 64 27 23
2018 EG 26 31 22 9 5 5 2 61 16 116
2018 EG-03 33 47 13 7 0 0 0 80 7 15
2018 EG-04 31 23 27 8 8 4 0 56 16 26
2018 EG-05 24 28 28 7 4 4 4 57 12 46
2018 EG-06 24 43 5 14 5 10 0 74 21 21
2017 EG 26 38 10 10 10 4 2 68 21 218
2017 EG-02 9 28 9 0 36 9 9 45 44 11
2017 EG-03 31 43 5 5 11 5 0 77 17 18
2017 EG-04 15 44 13 17 8 3 0 61 26 39
2017 EG-05 27 32 10 14 9 3 5 65 24 59
2017 EG-06 33 39 8 6 9 4 1 76 16 79
2014 EG 32 42 11 7 4 3 1 77 11 292
2014 EG-02 34 44 17 6 0 0 0 78 6 18
2014 EG-03 32 32 11 16 0 11 0 71 18 19
2014 EG-04 30 33 15 11 8 4 0 65 20 53
2014 EG-05 32 38 12 7 4 4 2 75 12 81
2014 EG-06 31 50 8 3 4 3 1 84 7 106

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 25 42 21 5 4 3 1 69 9 105
2020 EG-04 10 50 35 5 0 0 0 60 5 20
2020 EG-05 30 37 12 7 5 7 2 74 13 43
2020 EG-06 25 46 25 0 4 0 0 71 4 28
2019 EG 22 33 28 11 3 3 0 57 14 138
2019 EG-03 33 13 40 13 0 0 0 47 13 15
2019 EG-04 16 34 24 21 3 3 0 51 24 38
2019 EG-05 27 33 27 2 6 4 0 63 8 51
2019 EG-06 17 39 26 17 0 0 0 57 17 23
2018 EG 27 45 16 9 3 1 0 72 12 116
2018 EG-03 27 67 0 7 0 0 0 93 7 15
2018 EG-04 31 42 19 8 0 0 0 73 8 26
2018 EG-05 22 41 22 11 2 2 0 64 13 46
2018 EG-06 33 38 10 10 10 0 0 71 19 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 11 28 14 24 14 7 2 43 41 106
2020 EG-04 5 25 15 40 10 5 0 32 53 20
2020 EG-05 11 34 11 14 16 9 5 53 34 44
2020 EG-06 11 32 14 25 14 4 0 44 41 28
2019 EG 13 21 19 18 16 10 3 39 39 139
2019 EG-03 20 7 20 13 13 27 0 36 36 15
2019 EG-04 3 28 15 15 31 5 3 33 50 39
2019 EG-05 18 20 25 18 10 6 4 41 30 51
2019 EG-06 13 22 13 30 9 13 0 40 45 23
2018 EG 16 22 12 20 16 14 1 44 41 116
2018 EG-03 27 20 7 20 20 7 0 50 43 15
2018 EG-04 19 23 0 19 23 15 0 50 50 26
2018 EG-05 11 24 22 22 7 15 0 41 33 46
2018 EG-06 19 19 14 10 24 10 5 44 39 21
2017 EG 13 20 17 15 21 12 2 39 41 217
2017 EG-02 0 9 9 28 36 18 0 11 78 11
2017 EG-03 16 41 5 11 16 5 5 64 30 18
2017 EG-04 0 15 15 21 28 21 0 20 62 39
2017 EG-05 21 14 17 16 16 12 5 42 38 58
2017 EG-06 15 20 25 10 20 9 0 39 33 79
2014 EG 14 27 20 15 16 7 2 44 34 292
2014 EG-02 0 17 28 22 22 11 0 19 50 18
2014 EG-03 16 11 42 16 11 5 0 28 28 19
2014 EG-04 9 25 25 18 19 6 0 35 39 53
2014 EG-05 16 26 15 15 14 10 5 49 33 81
2014 EG-06 16 33 17 9 18 5 2 53 29 106

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 15 32 21 18 11 1 1 49 30 105
2020 EG-04 0 42 21 16 21 0 0 42 37 19
2020 EG-05 23 27 18 20 9 0 2 51 30 44
2020 EG-06 11 36 25 18 11 0 0 46 29 28
2019 EG 17 21 25 18 17 3 0 39 36 138
2019 EG-03 33 13 33 13 7 0 0 47 20 15
2019 EG-04 13 29 16 18 18 5 0 44 39 38
2019 EG-05 18 18 27 20 16 2 0 36 36 51
2019 EG-06 9 26 22 22 22 0 0 35 43 23
2018 EG 14 33 18 16 16 4 0 49 32 116
2018 EG-03 20 33 20 7 13 7 0 57 21 15
2018 EG-04 12 38 8 19 15 8 0 54 38 26
2018 EG-05 15 28 15 20 17 4 0 45 39 46
2018 EG-06 14 33 29 10 14 0 0 48 24 21
2017 EG 19 26 15 16 20 3 0 46 38 218
2017 EG-02 0 37 0 17 37 9 0 40 60 11
2017 EG-03 36 11 32 5 16 0 0 47 21 18
2017 EG-04 15 26 10 15 31 3 0 42 48 39
2017 EG-05 12 31 20 20 12 5 0 45 34 59
2017 EG-06 23 25 13 17 20 1 0 49 38 79
2014 EG 15 27 22 20 14 2 0 43 35 293
2014 EG-02 17 16 28 28 11 0 0 33 39 18
2014 EG-03 16 21 26 11 16 5 5 41 29 19
2014 EG-04 11 17 32 21 15 3 0 29 38 53
2014 EG-05 16 29 18 24 10 2 0 46 35 82
2014 EG-06 17 33 16 14 18 2 0 51 33 106

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 13 16 13 24 28 2 4 31 55 104
2020 EG-04 0 30 10 25 30 5 0 32 58 20
2020 EG-05 23 7 16 26 23 0 5 32 51 43
2020 EG-06 4 19 15 22 30 4 7 25 58 27
2019 EG 12 17 15 19 33 3 2 30 54 138
2019 EG-03 33 13 13 7 27 7 0 50 36 15
2019 EG-04 5 26 15 13 31 5 5 34 49 39
2019 EG-05 18 10 14 27 29 0 2 28 58 51
2019 EG-06 0 26 17 13 43 0 0 26 57 23
2018 EG 11 20 10 26 30 2 2 32 58 114
2018 EG-03 7 29 7 21 21 7 7 42 50 14
2018 EG-04 19 23 12 15 31 0 0 42 46 26
2018 EG-05 7 22 7 35 26 2 2 30 64 46
2018 EG-06 15 10 10 25 40 0 0 25 65 20
2017 EG 9 17 20 18 29 4 4 28 51 218
2017 EG-02 9 18 18 9 36 9 0 30 50 11
2017 EG-03 20 11 11 37 21 0 0 31 59 18
2017 EG-04 10 8 10 20 36 5 10 21 66 39
2017 EG-05 3 22 24 17 30 2 2 26 49 59
2017 EG-06 10 19 25 14 26 4 1 31 42 79
2014 EG 12 17 17 21 26 5 2 31 50 293
2014 EG-02 11 11 27 34 11 0 6 24 47 18
2014 EG-03 21 11 21 16 21 5 5 35 41 19
2014 EG-04 9 15 13 27 30 6 0 26 60 53
2014 EG-05 10 18 16 21 28 7 0 30 53 82
2014 EG-06 14 18 18 15 29 4 2 34 47 106

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 46 28 14 5 2 1 4 78 7 106
2020 EG-04 40 35 20 5 0 0 0 75 5 20
2020 EG-05 48 32 9 2 2 2 5 85 5 44
2020 EG-06 43 29 18 7 0 0 4 74 7 28
2019 EG 55 26 8 3 3 1 4 85 6 138
2019 EG-03 53 27 7 0 0 7 7 92 0 15
2019 EG-04 56 26 10 3 5 0 0 82 8 39
2019 EG-05 60 22 8 4 2 0 4 85 6 50
2019 EG-06 52 30 4 4 4 4 0 86 9 23

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 23 20 8 3 1 3 68 12 106
2020 EG-04 25 45 10 15 5 0 0 70 20 20
2020 EG-05 45 18 27 5 2 2 0 65 7 44
2020 EG-06 50 21 7 14 4 0 4 74 19 28
2019 EG 31 28 20 6 7 3 4 64 15 139
2019 EG-03 47 13 20 13 0 0 7 64 14 15
2019 EG-04 23 26 33 5 3 5 5 54 9 39
2019 EG-05 39 31 14 2 8 4 2 75 10 51
2019 EG-06 26 39 0 17 13 0 4 68 32 23

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 65 11 7 5 4 4 5 84 9 106
2020 EG-04 50 20 15 5 5 5 0 74 11 20
2020 EG-05 64 14 5 5 5 2 7 85 10 44
2020 EG-06 86 4 4 0 0 4 4 96 0 28
2019 EG 72 9 4 1 5 5 4 89 6 136
2019 EG-03 87 0 0 0 7 0 7 93 7 15
2019 EG-04 66 16 5 3 5 5 0 86 8 38
2019 EG-05 68 8 6 0 6 8 4 86 7 50
2019 EG-06 87 4 0 0 4 4 0 95 5 23

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 70 11 7 3 1 1 8 89 4 106
2020 EG-04 75 5 0 5 0 5 10 94 6 20
2020 EG-05 73 7 11 2 0 0 7 85 2 44
2020 EG-06 71 14 7 0 0 0 7 92 0 28
2019 EG 79 7 2 1 3 1 8 94 4 138
2019 EG-03 87 0 7 0 7 0 0 87 7 15
2019 EG-04 85 3 0 3 5 0 5 92 8 39
2019 EG-05 74 10 2 0 2 2 10 95 2 50
2019 EG-06 83 13 0 0 0 0 4 100 0 23

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 19 45 22 3 4 5 2 69 7 104
2020 EG-04 0 45 30 10 5 10 0 50 17 20
2020 EG-05 28 44 19 2 2 2 2 76 5 43
2020 EG-06 15 56 22 0 0 7 0 76 0 27
2019 EG 20 43 17 11 3 5 2 67 15 138
2019 EG-03 27 33 7 7 7 20 0 75 17 15
2019 EG-04 13 49 8 21 5 5 0 65 27 39
2019 EG-05 30 34 16 10 2 2 6 70 13 50
2019 EG-06 9 57 35 0 0 0 0 65 0 23
2018 EG 15 43 20 9 6 7 1 63 16 116
2018 EG-03 13 47 7 7 7 13 7 75 17 15
2018 EG-04 15 50 8 15 4 8 0 71 21 26
2018 EG-05 17 35 30 9 7 2 0 53 16 46
2018 EG-06 14 38 24 5 5 14 0 61 11 21
2017 EG 14 38 21 12 9 5 0 55 23 218
2017 EG-02 0 37 28 18 17 0 0 37 36 11
2017 EG-03 20 37 16 11 11 5 0 61 23 18
2017 EG-04 10 36 23 10 15 5 0 49 27 39
2017 EG-05 10 40 22 15 2 10 0 56 19 59
2017 EG-06 18 39 19 10 10 3 0 59 21 79

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 31 45 15 4 3 1 1 78 7 105
2020 EG-04 15 50 15 15 5 0 0 65 20 20
2020 EG-05 42 37 14 2 2 0 2 81 5 43
2020 EG-06 25 57 14 0 0 4 0 85 0 28
2019 EG 39 41 11 4 3 1 0 82 7 138
2019 EG-03 43 50 0 0 7 0 0 93 7 14
2019 EG-04 41 31 15 8 5 0 0 72 13 39
2019 EG-05 39 39 16 4 2 0 0 78 6 51
2019 EG-06 35 57 4 0 0 4 0 95 0 23
2018 EG 38 48 8 3 2 1 0 87 5 115
2018 EG-03 33 40 7 13 0 7 0 79 14 15
2018 EG-04 46 42 8 4 0 0 0 88 4 26
2018 EG-05 30 59 11 0 0 0 0 89 0 46
2018 EG-06 55 30 5 5 5 0 0 85 10 20
2017 EG 39 40 10 5 5 1 0 80 10 218
2017 EG-02 28 45 9 9 9 0 0 72 18 11
2017 EG-03 48 31 16 5 0 0 0 79 5 18
2017 EG-04 34 36 17 3 10 0 0 70 13 39
2017 EG-05 39 46 3 7 2 2 2 88 9 59
2017 EG-06 39 43 8 3 5 3 0 84 8 79
2014 EG 46 34 12 3 2 1 1 82 5 293
2014 EG-02 50 17 28 0 6 0 0 66 6 18
2014 EG-03 47 42 0 0 5 0 5 94 6 19
2014 EG-04 50 30 10 6 4 0 0 81 9 53
2014 EG-05 45 39 11 5 0 0 0 84 5 82
2014 EG-06 44 36 11 3 1 4 1 84 4 106

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 36 36 14 4 1 8 1 79 5 105
2020 EG-04 15 40 25 5 0 15 0 65 6 20
2020 EG-05 47 30 12 7 0 2 2 80 7 43
2020 EG-06 29 43 14 0 4 11 0 80 4 28
2019 EG 51 29 11 5 1 2 1 83 6 138
2019 EG-03 60 40 0 0 0 0 0 100 0 15
2019 EG-04 46 28 10 10 3 3 0 76 13 39
2019 EG-05 51 25 14 4 0 4 2 81 4 51
2019 EG-06 55 27 14 0 0 0 5 86 0 22
2018 EG 39 41 11 3 3 2 1 82 6 115
2018 EG-03 43 36 0 7 7 7 0 85 15 14
2018 EG-04 50 38 8 4 0 0 0 88 4 26
2018 EG-05 33 48 15 2 0 0 2 82 2 46
2018 EG-06 48 29 14 5 5 0 0 76 10 21
2017 EG 38 39 13 1 6 4 0 80 7 217
2017 EG-02 18 46 17 0 18 0 0 64 18 11
2017 EG-03 36 37 16 0 5 5 0 77 6 18
2017 EG-04 32 44 11 0 11 3 0 78 11 38
2017 EG-05 32 46 13 3 2 3 0 81 5 59
2017 EG-06 47 32 12 0 4 5 0 83 4 79
2014 EG 44 37 12 1 2 3 0 84 3 293
2014 EG-02 50 28 17 0 6 0 0 78 6 18
2014 EG-03 47 47 0 0 0 5 0 100 0 19
2014 EG-04 45 28 16 4 2 6 0 77 6 53
2014 EG-05 41 43 12 1 1 1 0 85 2 82
2014 EG-06 45 36 10 1 2 5 1 86 3 106

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 29 28 18 10 4 10 1 63 16 105
2020 EG-04 5 35 30 15 5 10 0 44 22 20
2020 EG-05 35 23 12 14 5 12 0 66 21 43
2020 EG-06 25 36 21 4 4 11 0 68 8 28

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 39 35 10 6 4 3 4 80 10 105
2020 EG-04 20 50 15 10 5 0 0 70 15 20
2020 EG-05 47 35 2 5 5 5 2 88 10 43
2020 EG-06 36 32 18 0 4 4 7 76 4 28

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 44 39 10 4 2 1 1 84 6 105
2020 EG-04 10 70 15 5 0 0 0 80 5 20
2020 EG-05 56 26 7 2 5 2 2 85 7 43
2020 EG-06 50 39 7 4 0 0 0 89 4 28
2019 EG 44 35 13 6 2 0 0 79 8 139
2019 EG-03 60 27 13 0 0 0 0 87 0 15
2019 EG-04 38 36 13 8 5 0 0 74 13 39
2019 EG-05 47 31 14 8 0 0 0 78 8 51
2019 EG-06 43 43 9 0 4 0 0 87 4 23
2018 EG 47 36 11 4 2 0 1 84 5 114
2018 EG-03 43 43 7 0 0 0 7 92 0 14
2018 EG-04 54 19 19 4 4 0 0 73 8 26
2018 EG-05 46 39 11 4 0 0 0 85 4 46
2018 EG-06 50 40 5 5 0 0 0 90 5 20
2017 EG 42 37 10 4 7 0 0 78 11 218
2017 EG-02 37 18 18 17 9 0 0 55 27 11
2017 EG-03 47 37 5 5 5 0 0 84 11 18
2017 EG-04 36 38 10 5 10 0 0 74 15 39
2017 EG-05 42 41 9 2 5 2 0 84 7 59
2017 EG-06 43 36 11 4 6 0 0 79 10 79
2014 EG 51 32 10 4 2 0 0 84 6 293
2014 EG-02 50 33 6 6 6 0 0 83 11 18
2014 EG-03 53 37 5 5 0 0 0 89 5 19
2014 EG-04 58 23 9 6 4 0 0 81 10 53
2014 EG-05 49 37 11 4 0 0 0 85 4 82
2014 EG-06 49 35 9 4 3 0 0 84 7 106

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 41 37 14 3 2 2 1 80 5 105
2020 EG-04 10 75 10 5 0 0 0 85 5 20
2020 EG-05 51 23 14 2 2 5 2 80 5 43
2020 EG-06 46 36 11 4 4 0 0 82 7 28
2019 EG 37 35 18 4 4 1 0 73 9 139
2019 EG-03 60 20 0 7 13 0 0 80 20 15
2019 EG-04 31 36 15 13 3 3 0 68 16 39
2019 EG-05 35 33 27 0 4 0 0 69 4 51
2019 EG-06 39 43 17 0 0 0 0 83 0 23
2018 EG 41 32 16 8 4 0 0 72 12 116
2018 EG-03 47 20 27 0 7 0 0 67 7 15
2018 EG-04 42 38 4 12 4 0 0 81 15 26
2018 EG-05 37 33 17 9 4 0 0 70 13 46
2018 EG-06 48 29 14 10 0 0 0 76 10 21
2017 EG 31 34 17 9 8 0 0 66 18 218
2017 EG-02 9 9 46 17 18 0 0 18 36 11
2017 EG-03 52 27 5 16 0 0 0 79 16 18
2017 EG-04 26 41 15 10 8 0 0 66 18 39
2017 EG-05 29 42 12 7 9 2 0 72 16 59
2017 EG-06 33 32 17 9 10 0 0 65 19 79
2014 EG 28 40 17 9 5 0 0 69 14 292
2014 EG-02 6 50 28 11 6 0 0 55 17 18
2014 EG-03 47 37 11 5 0 0 0 84 5 19
2014 EG-04 31 45 13 4 4 0 2 78 8 53
2014 EG-05 30 42 15 9 5 0 0 72 13 82
2014 EG-06 26 37 19 11 6 1 0 63 17 105

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 38 16 6 3 0 1 75 9 104
2020 EG-04 10 60 20 10 0 0 0 70 10 20
2020 EG-05 47 28 14 5 5 0 2 76 10 43
2020 EG-06 41 37 15 4 4 0 0 78 7 27
2019 EG 32 40 17 7 4 0 0 73 10 136
2019 EG-03 43 29 14 14 0 0 0 71 14 14
2019 EG-04 28 36 23 8 5 0 0 64 13 39
2019 EG-05 36 38 16 4 6 0 0 74 10 50
2019 EG-06 32 50 14 5 0 0 0 82 5 22
2018 EG 36 36 13 12 3 0 0 73 14 113
2018 EG-03 40 27 20 13 0 0 0 67 13 15
2018 EG-04 36 36 12 12 4 0 0 72 16 25
2018 EG-05 39 36 9 14 2 0 0 75 16 44
2018 EG-06 33 43 14 10 0 0 0 76 10 21
2017 EG 30 35 18 8 9 0 0 65 17 218
2017 EG-02 9 9 46 9 27 0 0 18 36 11
2017 EG-03 47 27 11 16 0 0 0 73 16 18
2017 EG-04 26 41 18 8 8 0 0 66 15 39
2017 EG-05 24 44 12 10 9 2 0 69 19 59
2017 EG-06 34 34 15 6 10 0 0 69 16 79
2014 EG 30 39 17 9 4 1 0 69 13 293
2014 EG-02 17 33 39 6 6 0 0 50 11 18
2014 EG-03 58 37 5 0 0 0 0 95 0 19
2014 EG-04 33 43 11 7 4 0 0 77 12 53
2014 EG-05 28 43 15 10 4 1 0 72 14 82
2014 EG-06 28 34 22 9 6 1 0 63 15 106

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 36 23 23 10 6 2 1 60 16 104
2020 EG-04 5 26 53 11 5 0 0 32 16 19
2020 EG-05 42 21 16 9 7 2 2 66 17 43
2020 EG-06 50 25 18 4 4 0 0 75 7 28
2019 EG 28 29 24 11 7 1 0 58 18 138
2019 EG-03 33 33 13 13 0 7 0 71 14 15
2019 EG-04 23 21 26 18 13 0 0 44 31 39
2019 EG-05 35 27 27 4 6 0 0 63 10 51
2019 EG-06 18 41 18 18 0 5 0 62 19 22
2018 EG 33 23 23 10 6 3 1 59 17 115
2018 EG-03 40 33 7 7 13 0 0 73 20 15
2018 EG-04 36 12 20 16 8 4 4 52 26 25
2018 EG-05 30 17 35 11 4 2 0 49 16 46
2018 EG-06 29 48 10 10 0 5 0 80 10 21
2017 EG 27 23 16 10 17 8 0 54 29 218
2017 EG-02 9 0 28 17 28 18 0 11 55 11
2017 EG-03 20 37 5 5 21 11 0 64 30 18
2017 EG-04 18 18 21 13 23 7 0 39 39 39
2017 EG-05 29 29 15 14 7 7 0 62 22 59
2017 EG-06 36 20 13 6 19 6 0 60 27 79
2014 EG 27 29 21 12 6 5 0 59 18 293
2014 EG-02 28 11 22 22 6 11 0 44 31 18
2014 EG-03 37 26 26 5 0 5 0 67 6 19
2014 EG-04 26 36 15 17 2 4 0 65 20 53
2014 EG-05 26 32 21 9 7 6 0 61 17 82
2014 EG-06 26 27 22 10 8 6 1 58 19 106
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EG 17 54 29 105
2020 EG-04 25 30 45 20
2020 EG-05 14 53 33 43
2020 EG-06 18 75 7 28
2019 EG 20 50 29 139
2019 EG-03 7 60 33 15
2019 EG-04 21 38 41 39
2019 EG-05 20 53 27 51
2019 EG-06 30 57 13 23
2018 EG 23 45 32 116
2018 EG-03 33 40 27 15
2018 EG-04 27 38 35 26
2018 EG-05 24 43 33 46
2018 EG-06 14 57 29 21
2017 EG 23 43 35 218
2017 EG-02 55 0 45 11
2017 EG-03 32 47 21 18
2017 EG-04 30 28 41 39
2017 EG-05 22 48 31 59
2017 EG-06 14 51 35 79
2014 EG 16 49 34 293
2014 EG-02 22 50 28 18
2014 EG-03 5 63 32 19
2014 EG-04 16 41 43 53
2014 EG-05 10 55 35 82
2014 EG-06 25 48 27 106

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EG 28 44 11 11 6 0 18
2019 EG 30 37 19 4 4 7 27
2019 EG-05 20 50 20 10 0 0 10
2018 EG 41 26 15 4 11 4 27
2018 EG-05 55 18 18 9 0 0 11
2017 EG 20 26 32 12 6 4 50
2017 EG-04 9 43 32 0 9 9 12
2017 EG-05 31 29 24 16 0 0 13
2017 EG-06 9 9 55 27 0 0 11
2014 EG 34 21 19 19 9999 8 48
2014 EG-06 42 15 12 23 9999 8 26
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 12 88 106
2019 EG 9 91 139
2019 EG-04 15 85 39
2018 EG 11 89 116

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 50 50 12
2018 EG 50 50 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 58 42 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 13
2019 EG 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 62 38 13
2019 EG 42 58 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 54 46 13
2019 EG 50 50 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 38 62 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 42 58 12
2018 EG 38 62 13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 42 58 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 38 62 13
2019 EG 50 50 12
2018 EG 62 38 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 42 58 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 38 62 13

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 54 46 13
2019 EG 50 50 12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 13
2019 EG 0 100 12
2018 EG 0 100 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 0 100 12
2018 EG 0 100 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 13

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 45 55 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 50 50 12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 10 15 23 7 6 29 11 41 21 104
2020 EG-04 5 25 20 20 5 25 0 40 33 20
2020 EG-05 7 14 17 0 10 36 17 45 20 42
2020 EG-06 14 11 29 7 4 25 11 39 17 28
2019 EG 16 15 21 7 6 27 9 48 20 139
2019 EG-03 20 33 0 7 7 20 13 80 20 15
2019 EG-04 10 10 31 8 10 21 10 30 26 39
2019 EG-05 22 6 24 8 4 31 6 44 19 51
2019 EG-06 9 26 13 9 4 26 13 57 21 23
2018 EG 12 18 20 4 3 36 7 52 12 114
2018 EG-03 13 33 7 7 0 27 13 78 11 15
2018 EG-04 16 20 28 4 0 28 4 53 6 25
2018 EG-05 9 11 24 4 2 40 9 39 13 45
2018 EG-06 14 24 5 5 5 48 0 73 18 21
2017 EG 16 17 18 10 9 23 7 46 27 218
2017 EG-02 9 18 28 0 36 9 0 30 39 11
2017 EG-03 11 25 27 11 5 11 11 46 20 18
2017 EG-04 8 18 23 15 3 30 3 38 27 39
2017 EG-05 14 12 17 5 9 31 14 46 24 59
2017 EG-06 22 17 15 10 10 23 4 52 28 79
2014 EG 13 19 24 5 9 24 6 45 20 292
2014 EG-02 11 39 34 0 6 6 6 56 6 18
2014 EG-03 11 21 32 0 11 21 5 43 14 19
2014 EG-04 9 17 25 6 8 31 4 41 20 53
2014 EG-05 10 16 24 6 7 27 10 40 21 82
2014 EG-06 17 20 20 6 11 21 5 50 23 105

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 25 30 26 5 4 9 2 62 10 105
2020 EG-04 5 30 40 10 5 10 0 39 17 20
2020 EG-05 30 33 12 5 5 12 5 75 11 43
2020 EG-06 25 32 36 0 0 7 0 62 0 28
2019 EG 30 34 21 4 5 5 1 68 10 139
2019 EG-03 33 27 27 7 7 0 0 60 13 15
2019 EG-04 15 33 26 3 10 13 0 56 15 39
2019 EG-05 41 27 18 6 4 2 2 71 10 51
2019 EG-06 30 52 13 4 0 0 0 83 4 23
2018 EG 24 40 19 4 2 10 0 72 7 115
2018 EG-03 27 60 7 0 0 7 0 93 0 15
2018 EG-04 27 27 23 4 0 19 0 67 5 26
2018 EG-05 16 44 24 4 2 9 0 66 7 45
2018 EG-06 33 43 10 10 0 5 0 80 10 21
2017 EG 26 33 15 9 5 10 1 67 16 218
2017 EG-02 18 18 18 18 27 0 0 37 45 11
2017 EG-03 36 43 11 5 0 5 0 83 6 18
2017 EG-04 13 28 28 8 5 15 3 50 16 39
2017 EG-05 27 36 12 9 5 11 0 71 15 59
2017 EG-06 30 34 10 9 4 11 1 74 14 79
2014 EG 21 33 21 7 5 11 1 62 14 293
2014 EG-02 22 39 22 0 6 11 0 69 6 18
2014 EG-03 11 42 26 5 0 16 0 63 6 19
2014 EG-04 24 32 15 12 4 13 0 65 18 53
2014 EG-05 16 39 22 2 4 15 2 66 7 82
2014 EG-06 25 29 23 6 8 7 2 60 15 106
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 5 95 106
2020 EG-03 0 100 10
2020 EG-06 0 100 28
2019 EG 7 93 138
2019 EG-03 0 100 15
2019 EG-05 10 90 50
2019 EG-06 0 100 23
2018 EG 9 91 115

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 12 20 23 5 1 32 7 53 9 105
2020 EG-04 5 30 30 5 0 30 0 50 7 20
2020 EG-05 11 18 14 9 2 34 11 54 21 44
2020 EG-06 11 15 30 0 0 37 7 47 0 27
2019 EG 19 13 21 6 3 30 8 51 15 139
2019 EG-03 20 27 7 0 0 40 7 88 0 15
2019 EG-04 10 10 28 8 8 26 10 32 24 39
2019 EG-05 24 8 20 6 2 31 10 53 13 51
2019 EG-06 22 17 17 9 0 30 4 60 13 23
2018 EG 16 17 18 4 4 33 7 56 14 116
2018 EG-03 13 13 20 13 7 20 13 40 30 15
2018 EG-04 23 23 19 8 0 23 4 63 11 26
2018 EG-05 15 13 20 0 4 41 7 54 8 46
2018 EG-06 14 24 5 5 5 43 5 73 18 21
2017 EG 16 17 22 2 5 32 5 54 12 218
2017 EG-02 0 28 45 0 9 18 0 34 11 11
2017 EG-03 11 25 27 0 0 21 16 57 0 18
2017 EG-04 13 10 26 5 5 41 0 39 17 39
2017 EG-05 15 17 15 0 2 39 11 66 3 59
2017 EG-06 20 15 22 1 7 32 3 54 13 79
2014 EG 14 17 24 2 2 32 9 52 7 293
2014 EG-02 17 5 39 0 11 17 11 30 15 18
2014 EG-03 5 16 26 0 0 47 5 44 0 19
2014 EG-04 13 17 27 4 0 28 11 50 6 53
2014 EG-05 15 16 16 4 0 38 12 61 7 82
2014 EG-06 15 20 23 2 4 31 6 55 9 106

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 30 22 5 1 11 2 68 7 105
2020 EG-04 5 40 35 5 0 15 0 53 6 20
2020 EG-05 36 25 14 7 2 11 5 73 11 44
2020 EG-06 26 33 30 0 0 11 0 67 0 27
2019 EG 32 28 17 6 4 11 1 69 11 139
2019 EG-03 40 27 20 0 0 13 0 77 0 15
2019 EG-04 18 31 18 8 8 15 3 59 19 39
2019 EG-05 43 20 14 8 6 8 2 70 15 51
2019 EG-06 30 39 17 4 0 9 0 76 5 23
2018 EG 27 33 18 3 3 16 0 71 7 116
2018 EG-03 20 40 13 7 0 20 0 75 8 15
2018 EG-04 31 27 19 4 0 19 0 71 5 26
2018 EG-05 22 33 24 0 4 17 0 66 5 46
2018 EG-06 29 43 10 5 5 10 0 79 11 21
2017 EG 30 33 17 5 3 11 0 71 10 217
2017 EG-02 9 37 28 8 9 9 0 50 19 11
2017 EG-03 36 37 11 0 0 16 0 87 0 18
2017 EG-04 16 32 21 5 5 21 0 60 13 38
2017 EG-05 32 36 13 3 2 12 2 79 6 59
2017 EG-06 34 32 18 5 3 8 0 71 9 79
2014 EG 24 31 22 3 2 16 2 68 5 293
2014 EG-02 22 11 50 0 6 11 0 37 6 18
2014 EG-03 16 42 16 0 0 26 0 79 0 19
2014 EG-04 24 38 21 4 0 13 0 71 4 53
2014 EG-05 26 26 22 4 0 21 2 67 5 82
2014 EG-06 26 34 18 1 4 13 4 73 6 106
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 22 30 29 10 10 0 0 52 19 105
2020 EG-04 10 30 35 0 25 0 0 40 25 20
2020 EG-05 26 30 28 9 7 0 0 56 16 43
2020 EG-06 18 43 21 14 4 0 0 61 18 28

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 30 23 10 8 0 0 59 18 105
2020 EG-04 25 25 20 15 15 0 0 50 30 20
2020 EG-05 30 40 21 7 2 0 0 70 9 43
2020 EG-06 39 21 29 11 0 0 0 61 11 28
2019 EG 17 31 18 18 14 1 1 49 32 138
2019 EG-03 20 40 20 7 7 7 0 64 14 15
2019 EG-04 15 26 15 26 15 0 3 42 42 39
2019 EG-05 18 28 22 18 14 0 0 46 32 50
2019 EG-06 17 39 13 17 13 0 0 57 30 23
2018 EG 13 22 25 15 24 0 1 36 39 116
2018 EG-03 7 33 40 7 13 0 0 40 20 15
2018 EG-04 15 15 15 27 27 0 0 31 54 26
2018 EG-05 11 24 26 15 22 0 2 36 38 46
2018 EG-06 19 14 33 10 24 0 0 33 33 21
2017 EG 19 25 22 12 19 0 2 45 32 218
2017 EG-02 9 37 18 9 27 0 0 46 36 11
2017 EG-03 11 27 27 11 20 0 5 39 32 18
2017 EG-04 31 17 26 13 10 0 3 50 24 39
2017 EG-05 12 31 22 12 18 2 3 45 32 59
2017 EG-06 20 25 19 12 22 0 1 46 34 79

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 22 35 25 10 6 0 2 58 17 105
2020 EG-04 15 35 30 15 5 0 0 50 20 20
2020 EG-05 28 33 19 7 9 0 5 63 17 43
2020 EG-06 18 43 25 11 4 0 0 61 14 28
2019 EG 32 36 22 7 4 1 0 68 10 138
2019 EG-03 47 40 7 7 0 0 0 87 7 15
2019 EG-04 33 38 21 3 3 3 0 74 5 39
2019 EG-05 30 28 28 8 6 0 0 58 14 50
2019 EG-06 26 43 22 4 4 0 0 70 9 23
2018 EG 21 34 34 8 3 0 0 55 11 115
2018 EG-03 21 50 21 7 0 0 0 71 7 14
2018 EG-04 27 12 42 15 4 0 0 38 19 26
2018 EG-05 20 39 33 4 4 0 0 59 9 46
2018 EG-06 14 38 38 5 5 0 0 52 10 21
2017 EG 23 32 23 12 8 0 0 56 21 218
2017 EG-02 28 28 28 17 0 0 0 55 17 11
2017 EG-03 41 27 21 11 0 0 0 68 11 18
2017 EG-04 13 56 13 10 5 0 3 71 16 39
2017 EG-05 20 31 24 15 8 2 0 52 24 59
2017 EG-06 28 25 24 13 10 0 0 53 23 79

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 43 29 15 6 3 0 5 75 9 105
2020 EG-04 25 30 30 5 5 0 5 58 11 20
2020 EG-05 58 19 5 9 2 0 7 83 13 43
2020 EG-06 32 43 18 0 4 0 4 78 4 28
2019 EG 47 37 8 3 2 1 3 87 5 139
2019 EG-03 73 20 7 0 0 0 0 93 0 15
2019 EG-04 38 46 10 0 3 3 0 87 3 39
2019 EG-05 51 29 12 0 4 0 4 84 4 51
2019 EG-06 35 48 0 9 0 0 9 90 10 23
2018 EG 28 39 21 4 3 0 5 71 7 116
2018 EG-03 40 40 13 0 0 0 7 86 0 15
2018 EG-04 27 27 38 8 0 0 0 54 8 26
2018 EG-05 28 39 22 2 2 0 7 72 5 46
2018 EG-06 24 48 5 10 10 0 5 75 20 21
2017 EG 31 33 18 8 4 0 6 68 13 218
2017 EG-02 9 37 28 17 0 0 9 50 19 11
2017 EG-03 41 37 0 11 0 0 11 88 12 18
2017 EG-04 28 36 17 10 0 0 8 70 11 39
2017 EG-05 34 27 18 7 5 2 7 67 13 59
2017 EG-06 32 36 17 6 5 0 4 70 12 79

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 25 36 22 7 9 0 2 62 16 105
2020 EG-04 10 40 20 15 15 0 0 50 30 20
2020 EG-05 28 35 23 5 5 0 5 66 10 43
2020 EG-06 25 39 21 7 7 0 0 64 14 28
2019 EG 35 34 14 8 8 1 1 69 16 139
2019 EG-03 47 33 7 7 7 0 0 80 13 15
2019 EG-04 36 33 15 5 8 3 0 71 13 39
2019 EG-05 33 35 14 6 12 0 0 69 18 51
2019 EG-06 35 17 22 17 4 0 4 55 23 23
2018 EG 27 22 26 15 7 1 3 51 22 116
2018 EG-03 47 33 0 13 0 0 7 86 14 15
2018 EG-04 31 8 27 23 12 0 0 38 35 26
2018 EG-05 17 24 39 9 7 0 4 43 16 46
2018 EG-06 19 38 14 19 10 0 0 57 29 21
2017 EG 23 29 21 11 10 1 3 55 22 217
2017 EG-02 9 18 28 45 0 0 0 28 45 11
2017 EG-03 25 37 11 16 5 5 0 66 23 18
2017 EG-04 21 30 15 10 15 0 8 55 28 39
2017 EG-05 15 36 27 9 10 2 2 53 19 59
2017 EG-06 32 26 20 6 10 1 4 61 18 78

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 50 28 8 7 3 0 6 82 10 105
2020 EG-04 35 30 20 10 5 0 0 65 15 20
2020 EG-05 58 23 0 5 2 0 12 92 8 43
2020 EG-06 50 25 11 11 0 0 4 78 11 28
2019 EG 62 22 5 2 1 1 7 91 4 139
2019 EG-03 73 20 0 0 0 0 7 100 0 15
2019 EG-04 69 23 3 0 3 3 0 95 3 39
2019 EG-05 61 18 10 2 0 0 10 87 2 51
2019 EG-06 48 26 4 4 0 0 17 89 5 23
2018 EG 56 24 3 5 1 0 10 89 7 115
2018 EG-03 60 33 0 0 0 0 7 100 0 15
2018 EG-04 46 38 0 12 0 0 4 88 12 26
2018 EG-05 59 11 7 7 0 0 17 84 8 46
2018 EG-06 57 29 5 0 5 0 5 90 5 21
2017 EG 49 22 9 3 3 1 12 83 7 218
2017 EG-02 55 9 8 0 0 9 18 89 0 11
2017 EG-03 68 16 0 5 0 0 11 94 6 18
2017 EG-04 54 20 10 3 0 0 13 85 3 39
2017 EG-05 41 24 7 2 5 0 22 83 8 59
2017 EG-06 49 25 13 1 4 1 6 81 5 79

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 28 34 23 7 8 0 1 63 14 105
2020 EG-04 25 30 30 10 5 0 0 55 15 20
2020 EG-05 30 42 19 5 2 0 2 74 7 43
2020 EG-06 25 36 18 7 14 0 0 61 21 28
2019 EG 42 30 16 5 6 0 1 72 12 139
2019 EG-03 60 13 27 0 0 0 0 73 0 15
2019 EG-04 41 26 23 5 5 0 0 67 10 39
2019 EG-05 43 27 12 8 10 0 0 71 18 51
2019 EG-06 30 57 4 0 9 0 0 87 9 23
2018 EG 39 31 12 11 6 1 0 71 17 114
2018 EG-03 40 40 7 7 7 0 0 80 13 15
2018 EG-04 44 24 12 8 12 0 0 68 20 25
2018 EG-05 36 29 16 13 4 2 0 66 18 45
2018 EG-06 43 43 0 10 5 0 0 86 14 21
2017 EG 32 32 17 12 6 1 0 64 18 218
2017 EG-02 9 37 18 9 27 0 0 46 36 11
2017 EG-03 36 43 11 5 0 5 0 83 6 18
2017 EG-04 34 28 23 10 3 0 3 64 13 39
2017 EG-05 27 39 12 14 7 2 0 67 21 59
2017 EG-06 36 27 19 12 6 0 0 62 19 79

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 25 34 18 9 10 0 4 61 20 105
2020 EG-04 30 30 20 0 20 0 0 60 20 20
2020 EG-05 30 36 18 7 2 0 7 71 10 44
2020 EG-06 19 48 11 11 11 0 0 67 22 27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 27 43 20 4 1 1 5 74 5 105
2020 EG-04 15 30 45 5 0 0 5 47 5 20
2020 EG-05 41 39 11 0 2 0 7 85 2 44
2020 EG-06 19 59 19 4 0 0 0 78 4 27
2019 EG 34 41 17 4 4 0 1 76 7 138
2019 EG-03 47 33 7 0 7 0 7 86 7 15
2019 EG-04 33 41 21 5 0 0 0 74 5 39
2019 EG-05 39 39 16 2 4 0 0 78 6 51
2019 EG-06 22 43 22 4 4 0 4 68 9 23
2018 EG 23 39 17 11 6 3 0 65 18 115
2018 EG-03 27 20 27 20 0 7 0 50 21 15
2018 EG-04 31 38 19 4 8 0 0 69 12 26
2018 EG-05 22 38 18 13 7 2 0 61 20 45
2018 EG-06 10 62 10 10 10 0 0 71 19 21
2017 EG 31 32 19 9 6 1 3 65 15 218
2017 EG-02 18 28 28 17 9 0 0 46 27 11
2017 EG-03 36 37 11 0 5 5 5 82 6 18
2017 EG-04 28 34 17 10 5 0 5 65 16 39
2017 EG-05 31 35 20 5 3 0 5 70 9 59
2017 EG-06 29 30 20 9 9 1 1 61 18 79

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 28 46 15 3 4 0 4 77 7 106
2020 EG-04 20 40 25 5 5 0 5 63 11 20
2020 EG-05 32 43 14 2 5 0 5 79 7 44
2020 EG-06 32 57 7 0 4 0 0 89 4 28
2019 EG 38 33 16 8 4 0 1 72 12 138
2019 EG-03 53 27 7 7 7 0 0 80 13 15
2019 EG-04 28 44 15 10 3 0 0 72 13 39
2019 EG-05 45 25 20 6 4 0 0 71 10 51
2019 EG-06 35 48 4 4 4 0 4 86 9 23
2018 EG 31 38 23 3 3 0 1 70 7 115
2018 EG-03 60 33 7 0 0 0 0 93 0 15
2018 EG-04 38 38 19 0 4 0 0 77 4 26
2018 EG-05 27 38 27 2 4 0 2 66 7 45
2018 EG-06 10 43 33 10 5 0 0 52 14 21
2017 EG 26 40 16 7 8 0 3 68 16 217
2017 EG-02 18 37 18 27 0 0 0 55 27 11
2017 EG-03 31 48 5 0 5 5 5 88 6 18
2017 EG-04 29 42 10 13 3 0 3 73 16 38
2017 EG-05 20 42 20 3 7 0 7 67 11 59
2017 EG-06 29 38 15 6 11 0 0 67 17 79

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 42 9 6 4 1 3 80 10 106
2020 EG-04 10 55 20 15 0 0 0 65 15 20
2020 EG-05 48 30 7 5 5 0 7 83 10 44
2020 EG-06 29 57 7 4 4 0 0 86 7 28
2019 EG 42 29 17 7 4 1 1 72 10 138
2019 EG-03 53 20 7 13 0 7 0 79 14 15
2019 EG-04 31 41 18 5 5 0 0 72 10 39
2019 EG-05 55 16 20 4 6 0 0 71 10 51
2019 EG-06 30 43 13 9 0 0 4 77 9 23
2018 EG 33 36 17 6 7 0 1 70 13 114
2018 EG-03 47 33 20 0 0 0 0 80 0 15
2018 EG-04 32 28 24 4 12 0 0 60 16 25
2018 EG-05 27 40 18 9 4 0 2 68 14 45
2018 EG-06 33 38 10 5 14 0 0 71 19 21
2017 EG 33 33 14 9 7 0 4 69 17 217
2017 EG-02 28 46 9 17 0 0 0 73 17 11
2017 EG-03 52 32 5 0 5 0 5 89 6 18
2017 EG-04 32 26 18 11 5 0 8 63 17 38
2017 EG-05 36 32 9 6 10 2 5 73 18 59
2017 EG-06 29 34 17 9 9 0 1 64 18 79

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 24 13 13 3 0 4 69 17 104
2020 EG-04 30 15 15 35 5 0 0 45 40 20
2020 EG-05 53 21 7 12 2 0 5 78 15 43
2020 EG-06 36 36 21 4 0 0 4 74 4 28
2019 EG 47 22 15 8 7 1 1 70 15 137
2019 EG-03 50 29 21 0 0 0 0 79 0 14
2019 EG-04 41 18 23 10 8 0 0 59 18 39
2019 EG-05 53 22 10 12 4 0 0 75 16 51
2019 EG-06 48 17 9 4 13 4 4 71 19 23

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 34 22 10 3 0 1 64 13 105
2020 EG-04 21 47 21 5 5 0 0 68 11 19
2020 EG-05 36 34 16 7 5 0 2 72 12 44
2020 EG-06 18 39 29 14 0 0 0 57 14 28

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 35 18 9 5 1 2 67 15 106
2020 EG-04 35 35 10 15 5 0 0 70 20 20
2020 EG-05 30 32 23 7 5 0 5 64 12 44
2020 EG-06 18 54 18 4 7 0 0 71 11 28
2019 EG 46 36 15 2 1 0 1 82 3 138
2019 EG-03 60 33 7 0 0 0 0 93 0 15
2019 EG-04 44 38 13 3 3 0 0 82 5 39
2019 EG-05 53 25 20 2 0 0 0 78 2 51
2019 EG-06 30 52 9 4 0 0 4 86 5 23
2018 EG 37 39 12 6 2 0 4 79 8 114
2018 EG-03 43 57 0 0 0 0 0 100 0 14
2018 EG-04 42 31 19 4 4 0 0 73 8 26
2018 EG-05 38 36 18 2 0 0 7 79 2 45
2018 EG-06 29 43 5 19 5 0 0 71 24 21
2017 EG 34 32 18 5 7 0 3 68 13 218
2017 EG-02 37 18 45 0 0 0 0 55 0 11
2017 EG-03 57 27 0 0 11 0 5 89 11 18
2017 EG-04 21 41 13 12 5 0 8 67 19 39
2017 EG-05 34 35 19 5 3 0 3 72 9 59
2017 EG-06 34 30 20 5 9 1 0 65 14 79

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 41 33 16 6 2 0 2 75 8 104
2020 EG-04 53 37 5 5 0 0 0 89 5 19
2020 EG-05 44 33 12 7 2 0 2 79 10 43
2020 EG-06 18 46 29 4 4 0 0 64 7 28
2019 EG 55 28 8 4 5 0 0 83 9 138
2019 EG-03 80 20 0 0 0 0 0 100 0 15
2019 EG-04 51 31 10 5 3 0 0 82 8 39
2019 EG-05 63 20 4 6 8 0 0 82 14 51
2019 EG-06 26 52 17 0 4 0 0 78 4 23
2018 EG 47 25 18 4 4 0 1 73 8 114
2018 EG-03 53 40 7 0 0 0 0 93 0 15
2018 EG-04 54 12 19 4 12 0 0 65 15 26
2018 EG-05 49 29 18 2 0 0 2 80 2 45
2018 EG-06 30 30 25 5 10 0 0 60 15 20
2017 EG 45 28 15 6 5 0 1 74 11 218
2017 EG-02 46 9 17 18 9 0 0 55 28 11
2017 EG-03 52 11 27 5 5 0 0 63 11 18
2017 EG-04 54 23 13 3 5 0 3 79 8 39
2017 EG-05 41 37 10 5 5 0 2 80 10 59
2017 EG-06 45 29 15 6 4 0 0 75 10 79

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 34 37 17 9 3 0 1 71 12 104
2020 EG-04 32 42 16 5 5 0 0 74 11 19
2020 EG-05 33 44 12 5 5 0 2 79 10 43
2020 EG-06 32 29 25 14 0 0 0 61 14 28

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 67 18 8 2 0 1 4 90 2 104
2020 EG-04 79 5 16 0 0 0 0 84 0 19
2020 EG-05 72 12 5 2 0 2 7 92 3 43
2020 EG-06 54 36 7 0 0 0 4 93 0 28
2019 EG 76 10 4 3 2 0 5 91 5 137
2019 EG-03 79 7 7 7 0 0 0 86 7 14
2019 EG-04 79 10 0 5 3 0 3 92 8 39
2019 EG-05 73 10 6 2 4 0 6 88 6 51
2019 EG-06 74 17 0 0 0 0 9 100 0 23
2018 EG 59 21 11 4 2 1 3 83 6 114
2018 EG-03 57 14 21 7 0 0 0 71 7 14
2018 EG-04 58 15 19 4 4 0 0 73 8 26
2018 EG-05 64 20 7 2 0 0 7 90 2 45
2018 EG-06 48 33 5 5 5 5 0 85 10 21

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 72 13 6 2 3 0 5 89 5 104
2020 EG-04 58 26 11 5 0 0 0 84 5 19
2020 EG-05 70 12 2 0 7 0 9 90 8 43
2020 EG-06 86 4 7 0 0 0 4 93 0 28
2019 EG 78 9 6 3 3 1 1 88 6 138
2019 EG-03 87 7 0 0 7 0 0 93 7 15
2019 EG-04 64 13 8 8 5 3 0 79 13 39
2019 EG-05 82 8 6 2 2 0 0 90 4 51
2019 EG-06 86 9 0 0 0 0 5 100 0 22
2018 EG 69 11 9 4 4 2 2 83 8 113
2018 EG-03 80 7 7 7 0 0 0 87 7 15
2018 EG-04 65 15 8 4 8 0 0 81 12 26
2018 EG-05 70 12 12 2 0 2 2 85 2 43
2018 EG-06 67 10 5 5 10 5 0 80 15 21
2017 EG 67 10 9 4 4 1 5 82 8 218
2017 EG-02 46 18 18 8 9 0 0 64 17 11
2017 EG-03 79 11 5 0 0 0 5 94 0 18
2017 EG-04 54 7 18 5 5 3 8 68 12 39
2017 EG-05 76 7 10 0 2 2 3 87 2 59
2017 EG-06 69 11 4 7 3 0 6 85 10 79

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 60 25 10 2 2 0 2 86 4 104
2020 EG-04 42 37 21 0 0 0 0 79 0 19
2020 EG-05 77 16 2 0 2 0 2 95 2 43
2020 EG-06 54 29 7 7 0 0 4 85 7 28
2019 EG 55 26 12 4 1 1 1 82 5 139
2019 EG-03 53 33 13 0 0 0 0 87 0 15
2019 EG-04 54 28 8 5 0 3 3 86 5 39
2019 EG-05 63 22 10 4 2 0 0 84 6 51
2019 EG-06 52 26 17 4 0 0 0 78 4 23
2018 EG 50 30 8 9 3 0 1 81 11 116
2018 EG-03 60 20 13 7 0 0 0 80 7 15
2018 EG-04 58 27 4 12 0 0 0 85 12 26
2018 EG-05 39 41 11 2 4 0 2 82 7 46
2018 EG-06 57 19 0 19 5 0 0 76 24 21
2017 EG 52 28 12 3 1 0 3 83 5 218
2017 EG-02 28 28 28 8 9 0 0 55 17 11
2017 EG-03 47 43 5 0 0 0 5 94 0 18
2017 EG-04 54 30 8 3 3 0 3 87 5 39
2017 EG-05 56 29 12 2 0 0 2 86 2 59
2017 EG-06 54 24 11 4 1 0 5 83 5 79

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 61 19 9 5 4 1 1 82 9 103
2020 EG-04 37 37 26 0 0 0 0 74 0 19
2020 EG-05 77 5 2 7 5 2 2 85 12 43
2020 EG-06 63 26 4 7 0 0 0 89 7 27
2019 EG 59 19 12 4 4 1 1 79 9 138
2019 EG-03 67 7 20 0 7 0 0 73 7 15
2019 EG-04 46 21 10 8 10 3 3 70 19 39
2019 EG-05 62 20 14 2 2 0 0 82 4 50
2019 EG-06 74 9 9 4 0 0 4 86 5 23
2018 EG 53 26 11 4 4 0 2 80 9 116
2018 EG-03 60 20 13 7 0 0 0 80 7 15
2018 EG-04 50 19 19 4 8 0 0 69 12 26
2018 EG-05 50 35 11 0 0 0 4 89 0 46
2018 EG-06 52 24 5 5 14 0 0 76 19 21
2017 EG 56 18 10 6 5 0 4 78 11 217
2017 EG-02 18 46 9 17 9 0 0 64 27 11
2017 EG-03 52 21 11 11 0 0 5 77 11 18
2017 EG-04 54 21 10 10 3 0 3 77 13 39
2017 EG-05 59 19 14 2 2 2 3 82 4 59
2017 EG-06 59 15 6 6 8 0 5 79 15 78

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 60 7 1 2 1 1 29 95 4 104
2020 EG-04 63 5 5 0 0 0 26 93 0 19
2020 EG-05 60 5 0 0 0 2 33 100 0 43
2020 EG-06 57 11 0 7 0 0 25 90 10 28
2019 EG 62 5 3 3 0 1 27 92 4 139
2019 EG-03 80 0 0 0 0 0 20 100 0 15
2019 EG-04 56 5 3 5 0 3 28 89 7 39
2019 EG-05 61 6 4 0 0 0 29 94 0 51
2019 EG-06 61 0 4 9 0 0 26 82 12 23
2018 EG 49 9 3 3 1 0 34 88 6 116
2018 EG-03 60 13 0 0 0 0 27 100 0 15
2018 EG-04 50 4 4 4 0 0 38 88 6 26
2018 EG-05 43 15 2 2 0 0 37 93 3 46
2018 EG-06 52 5 5 10 5 0 24 75 19 21
2017 EG 55 8 5 2 0 0 31 91 3 218
2017 EG-02 63 0 0 0 0 0 37 100 0 11
2017 EG-03 68 0 5 0 0 0 27 93 0 18
2017 EG-04 59 8 8 0 0 0 25 90 0 39
2017 EG-05 43 9 0 3 0 0 46 94 6 59
2017 EG-06 59 9 4 1 0 0 27 93 2 79

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 71 20 3 1 0 1 5 96 1 106
2020 EG-04 70 15 10 0 0 0 5 89 0 20
2020 EG-05 70 20 2 0 0 2 5 98 0 44
2020 EG-06 75 18 0 4 0 0 4 96 4 28
2019 EG 78 7 6 1 1 1 6 92 2 139
2019 EG-03 73 0 7 7 0 0 13 85 8 15
2019 EG-04 87 5 3 0 0 3 3 97 0 39
2019 EG-05 75 8 6 0 2 0 10 91 2 51
2019 EG-06 87 4 4 0 0 0 4 95 0 23
2018 EG 64 20 3 1 1 0 11 94 2 116
2018 EG-03 80 13 0 0 0 0 7 100 0 15
2018 EG-04 69 15 4 0 0 0 12 96 0 26
2018 EG-05 57 24 7 0 0 0 13 93 0 46
2018 EG-06 48 29 0 5 5 0 14 89 11 21
2017 EG 54 24 11 2 1 0 7 85 4 215
2017 EG-02 37 36 9 9 9 0 0 72 18 11
2017 EG-03 79 11 0 5 0 0 5 94 6 18
2017 EG-04 65 14 10 3 0 3 5 86 3 37
2017 EG-05 55 23 7 0 0 0 16 92 0 58
2017 EG-06 45 32 15 1 1 0 5 81 3 79

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 62 23 8 3 4 0 1 86 7 106
2020 EG-04 45 35 5 10 5 0 0 80 15 20
2020 EG-05 73 14 9 0 2 0 2 88 2 44
2020 EG-06 57 29 7 0 7 0 0 86 7 28
2019 EG 67 18 7 3 2 1 1 87 5 138
2019 EG-03 60 13 13 0 7 0 7 79 7 15
2019 EG-04 51 28 10 5 3 3 0 82 8 39
2019 EG-05 82 10 4 2 2 0 0 92 4 50
2019 EG-06 78 13 4 0 0 0 4 95 0 23
2018 EG 54 23 7 1 9 1 4 82 11 116
2018 EG-03 40 40 7 0 13 0 0 80 13 15
2018 EG-04 62 19 8 0 12 0 0 81 12 26
2018 EG-05 48 28 7 2 4 0 11 85 7 46
2018 EG-06 67 14 5 0 14 0 0 81 14 21
2017 EG 54 21 11 6 5 1 4 78 11 217
2017 EG-02 55 18 0 9 17 0 0 73 27 11
2017 EG-03 47 16 32 0 5 0 0 63 5 18
2017 EG-04 40 28 11 5 11 3 3 72 17 38
2017 EG-05 61 20 3 3 2 2 9 91 6 59
2017 EG-06 54 20 13 8 1 1 3 78 9 79

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 31 46 11 8 3 0 1 78 11 105
2020 EG-04 30 50 10 10 0 0 0 80 10 20
2020 EG-05 35 47 12 2 2 0 2 83 5 43
2020 EG-06 25 46 14 11 4 0 0 71 14 28
2019 EG 50 29 12 3 2 1 3 83 5 139
2019 EG-03 47 33 7 7 0 0 7 86 7 15
2019 EG-04 54 18 10 5 3 5 5 80 9 39
2019 EG-05 47 33 14 0 4 0 2 82 4 51
2019 EG-06 52 39 4 4 0 0 0 91 4 23
2018 EG 38 37 15 3 3 0 3 77 7 115
2018 EG-03 47 40 13 0 0 0 0 87 0 15
2018 EG-04 46 38 4 8 4 0 0 85 12 26
2018 EG-05 31 33 18 4 4 0 9 71 10 45
2018 EG-06 43 43 10 0 5 0 0 86 5 21
2017 EG 50 28 15 2 1 1 3 81 3 216
2017 EG-02 55 27 18 0 0 0 0 82 0 11
2017 EG-03 57 21 21 0 0 0 0 79 0 18
2017 EG-04 44 27 24 3 0 0 3 73 3 37
2017 EG-05 47 29 12 2 3 0 7 82 5 59
2017 EG-06 52 32 10 3 0 3 1 87 3 79

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 21 39 27 8 5 0 1 60 12 106
2020 EG-04 15 40 25 5 15 0 0 55 20 20
2020 EG-05 23 48 20 9 0 0 0 70 9 44
2020 EG-06 21 32 39 4 4 0 0 54 7 28

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 14 37 31 12 4 1 0 52 16 105
2020 EG-04 10 40 35 10 5 0 0 50 15 20
2020 EG-05 23 40 28 7 2 0 0 63 9 43
2020 EG-06 7 39 32 18 4 0 0 46 21 28
2019 EG 20 40 30 4 4 1 0 61 8 139
2019 EG-03 40 13 27 7 0 13 0 62 8 15
2019 EG-04 18 41 28 8 5 0 0 59 13 39
2019 EG-05 20 45 27 4 4 0 0 65 8 51
2019 EG-06 13 52 30 0 4 0 0 65 4 23
2018 EG 22 34 34 9 2 0 0 56 10 116
2018 EG-03 27 47 27 0 0 0 0 73 0 15
2018 EG-04 15 31 42 12 0 0 0 46 12 26
2018 EG-05 26 33 30 11 0 0 0 59 11 46
2018 EG-06 19 29 43 5 5 0 0 48 10 21
2017 EG 11 36 34 11 7 0 0 47 19 217
2017 EG-02 0 28 37 0 27 0 9 30 29 11
2017 EG-03 21 36 27 11 5 0 0 57 16 18
2017 EG-04 8 35 39 10 5 3 0 44 16 39
2017 EG-05 12 46 24 13 5 0 0 58 18 59
2017 EG-06 10 32 41 8 9 0 0 42 17 78

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 7 15 40 23 16 0 0 39 22 106
2020 EG-04 5 25 40 15 15 0 0 30 30 20
2020 EG-05 7 11 32 30 20 0 0 50 18 44
2020 EG-06 4 21 43 21 11 0 0 32 25 28
2019 EG 7 9 43 26 15 0 0 41 16 136
2019 EG-03 7 7 53 7 27 0 0 33 13 15
2019 EG-04 11 11 43 24 11 0 0 35 22 37
2019 EG-05 6 14 36 26 18 0 0 44 20 50
2019 EG-06 4 0 52 30 13 0 0 43 4 23
2018 EG 3 15 37 30 16 0 0 45 17 115
2018 EG-03 7 0 33 40 20 0 0 60 7 15
2018 EG-04 8 4 50 27 12 0 0 38 12 26
2018 EG-05 0 22 36 24 18 0 0 42 22 45
2018 EG-06 0 19 33 33 14 0 0 48 19 21
2017 EG 8 14 40 27 10 0 0 37 22 218
2017 EG-02 17 18 46 9 9 0 0 18 36 11
2017 EG-03 0 5 43 25 27 0 0 52 5 18
2017 EG-04 3 21 46 18 10 3 0 29 24 39
2017 EG-05 7 8 43 34 7 0 2 42 15 59
2017 EG-06 8 18 33 33 9 0 0 42 25 79

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 44 11 7 0 0 0 82 7 106
2020 EG-04 25 45 20 10 0 0 0 70 10 20
2020 EG-05 39 43 14 5 0 0 0 82 5 44
2020 EG-06 46 46 7 0 0 0 0 93 0 28
2019 EG 40 36 12 7 5 1 0 77 12 138
2019 EG-03 53 20 7 20 0 0 0 73 20 15
2019 EG-04 24 39 21 5 8 3 0 65 14 38
2019 EG-05 45 41 8 2 4 0 0 86 6 51
2019 EG-06 57 26 4 9 4 0 0 83 13 23
2018 EG 40 40 9 5 4 2 0 81 10 116
2018 EG-03 40 47 7 0 7 0 0 87 7 15
2018 EG-04 35 38 19 4 4 0 0 73 8 26
2018 EG-05 37 41 9 7 2 4 0 82 9 46
2018 EG-06 57 29 5 5 5 0 0 86 10 21
2017 EG 24 38 17 9 8 4 0 65 17 217
2017 EG-02 9 28 18 18 17 9 0 40 39 11
2017 EG-03 28 38 23 0 11 0 0 66 11 17
2017 EG-04 15 38 21 8 10 8 0 58 20 39
2017 EG-05 31 44 15 5 3 2 0 76 9 59
2017 EG-06 24 37 17 10 7 4 1 64 18 79

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 33 33 18 8 5 4 0 69 13 106
2020 EG-04 15 40 25 10 5 5 0 58 16 20
2020 EG-05 39 34 14 7 5 2 0 74 12 44
2020 EG-06 36 29 25 4 4 4 0 67 7 28

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 33 8 15 6 2 1 70 21 106
2020 EG-04 25 50 5 15 5 0 0 75 20 20
2020 EG-05 36 30 5 18 7 2 2 69 26 44
2020 EG-06 32 39 14 11 4 0 0 71 14 28

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 46 32 11 5 2 3 1 81 7 105
2020 EG-04 30 50 5 15 0 0 0 80 15 20
2020 EG-05 55 20 14 2 2 5 2 80 5 44
2020 EG-06 41 44 11 0 0 4 0 88 0 27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 26 42 17 10 5 0 0 68 15 106
2020 EG-04 5 50 35 5 5 0 0 55 10 20
2020 EG-05 36 43 7 9 5 0 0 80 14 44
2020 EG-06 18 54 14 11 4 0 0 71 14 28
2019 EG 28 37 19 9 6 1 0 65 15 139
2019 EG-03 33 20 40 7 0 0 0 53 7 15
2019 EG-04 18 41 18 10 10 3 0 61 21 39
2019 EG-05 29 41 14 10 6 0 0 71 16 51
2019 EG-06 35 35 17 9 4 0 0 70 13 23
2018 EG 23 45 16 11 4 1 0 68 16 115
2018 EG-03 13 60 7 13 7 0 0 73 20 15
2018 EG-04 15 42 23 12 8 0 0 58 19 26
2018 EG-05 20 50 20 9 0 2 0 71 9 46
2018 EG-06 52 29 5 10 5 0 0 81 14 21
2017 EG 19 39 18 13 11 0 0 58 24 216
2017 EG-02 0 28 9 28 36 0 0 28 63 11
2017 EG-03 5 68 11 11 5 0 0 73 16 18
2017 EG-04 21 33 18 15 10 3 0 55 26 39
2017 EG-05 23 43 16 12 7 0 0 65 19 58
2017 EG-06 23 32 22 12 11 0 0 55 23 78

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 49 8 6 3 0 0 84 8 106
2020 EG-04 25 50 10 10 5 0 0 75 15 20
2020 EG-05 39 50 5 5 2 0 0 89 7 44
2020 EG-06 36 50 11 0 4 0 0 86 4 28

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 32 51 7 7 4 0 0 83 10 106
2020 EG-04 15 55 15 10 5 0 0 70 15 20
2020 EG-05 39 50 5 2 5 0 0 89 7 44
2020 EG-06 36 54 0 7 4 0 0 89 11 28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 29 41 18 9 2 0 1 70 11 106
2020 EG-04 5 50 25 15 5 0 0 55 20 20
2020 EG-05 41 36 11 11 0 0 0 77 11 44
2020 EG-06 21 50 25 0 4 0 0 71 4 28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 39 42 9 7 3 1 0 82 10 105
2020 EG-04 15 45 25 10 5 0 0 60 15 20
2020 EG-05 48 36 7 7 0 2 0 86 7 44
2020 EG-06 39 54 0 4 4 0 0 93 7 28

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 58 27 3 0 1 9 2 96 1 106
2020 EG-04 40 35 10 0 0 10 5 88 0 20
2020 EG-05 61 23 2 0 2 11 0 95 3 44
2020 EG-06 57 32 0 0 0 7 4 100 0 28

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 46 39 6 5 1 4 0 88 6 106
2020 EG-04 45 35 5 10 5 0 0 80 15 20
2020 EG-05 43 43 7 2 0 5 0 90 2 44
2020 EG-06 46 43 7 4 0 0 0 89 4 28

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 44 34 8 11 2 1 0 79 13 106
2020 EG-04 30 50 5 10 5 0 0 80 15 20
2020 EG-05 45 34 5 14 0 2 0 81 14 44
2020 EG-06 46 32 11 11 0 0 0 79 11 28

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 46 36 7 9 1 2 0 83 10 105
2020 EG-04 26 47 16 5 5 0 0 74 11 19
2020 EG-05 50 34 5 9 0 2 0 86 9 44
2020 EG-06 46 43 4 7 0 0 0 89 7 28
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 5 95 105
2020 EG-04 5 95 20
2020 EG-05 7 93 43
2020 EG-06 0 100 28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 8 92 104
2020 EG-04 0 100 19
2020 EG-05 9 91 43
2020 EG-06 4 96 28
2019 EG 14 86 139
2019 EG-03 20 80 15
2019 EG-04 21 79 39
2019 EG-05 16 84 51
2019 EG-06 0 100 23
2017 EG 21 79 218
2017 EG-04 23 77 39
2017 EG-05 15 85 59
2017 EG-06 22 78 79
2014 EG 13 87 292
2014 EG-04 13 87 53
2014 EG-05 13 87 82
2014 EG-06 13 87 105

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 95 5 20
2017 EG 80 20 44
2017 EG-06 88 13 16
2014 EG 69 31 39
2014 EG-05 82 18 11
2014 EG-06 57 43 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EG 39 17 17 28 0 0 0 56 28 18
2017 EG 49 26 9 9 9 0 0 74 17 35
2017 EG-06 57 29 7 0 7 0 0 86 7 14
2014 EG 52 30 11 4 4 0 0 81 7 27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 42 9 6 2 2 2 83 8 104
2020 EG-04 16 47 26 5 5 0 0 63 11 19
2020 EG-05 42 42 2 9 0 2 2 88 10 43
2020 EG-06 43 43 7 4 0 0 4 89 4 28
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 23 54 21 2 70 30 105
2020 EG-04 15 55 30 0 79 21 20
2020 EG-05 19 60 19 2 76 24 43
2020 EG-06 21 57 18 4 73 27 28

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 50 50 24

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 17 17 17 21 17 0 13 38 43 24

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 8 17 13 21 38 4 0 26 61 24

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 47 21 14 8 2 2 7 74 10 105
2020 EG-04 50 15 25 0 0 0 10 72 0 20
2020 EG-05 39 30 9 7 5 5 7 77 13 44
2020 EG-06 57 11 14 11 0 0 7 73 12 28
2019 EG 37 19 13 13 8 1 9 61 24 135
2019 EG-03 53 27 0 7 0 7 7 92 8 15
2019 EG-04 28 18 18 15 13 0 8 50 31 39
2019 EG-05 37 16 14 16 6 0 12 60 24 51
2019 EG-06 41 18 14 9 14 0 5 62 24 22
2018 EG 35 17 17 8 8 3 12 61 18 115
2018 EG-03 40 13 20 7 0 0 20 67 8 15
2018 EG-04 38 15 19 19 4 0 4 56 24 26
2018 EG-05 24 22 18 4 9 4 18 60 17 45
2018 EG-06 48 10 14 5 19 5 0 60 25 21
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