2020 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 48 4 11 2 0 0 83 13 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 48 6 11 2 0 0 81 13 3948

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 77 16 3 2 1 0 0 94 3 2604
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 72 19 4 2 1 1 1 92 3 3937

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 34 40 10 12 3 0 1 75 15 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 35 43 9 10 3 0 0 78 13 3948

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 33 41 12 9 4 0 0 75 13 2593
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 27 39 12 16 5 0 0 67 21 3944

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 47 36 8 7 2 0 0 83 9 2576
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 41 38 10 8 2 0 0 80 11 3922

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 49 30 10 8 4 0 0 78 12 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 34 31 13 13 9 0 0 66 22 3944

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 42 39 10 7 3 0 0 80 10 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 38 38 13 8 3 0 0 77 11 3951

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 37 12 10 5 0 0 73 14 2607
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 26 34 17 15 7 0 0 61 22 3947

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 32 43 11 10 4 0 0 75 14 2597
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 41 14 11 3 0 0 72 14 3929

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 47 38 7 6 2 0 0 85 8 2597
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 39 10 5 2 0 0 84 7 3931

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 36 10 9 5 0 0 75 14 2604
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 36 15 12 7 0 0 66 19 3942

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 54 33 8 3 1 0 0 87 5 2592
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 54 32 10 3 1 0 0 86 4 3915

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 39 11 7 4 0 0 78 11 2596
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 40 13 11 5 0 0 71 16 3926

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 46 33 11 6 4 0 0 79 10 2598
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 35 36 15 9 5 0 0 70 14 3943

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 42 11 8 3 0 0 78 11 2596
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 29 41 17 10 4 0 1 70 14 3918

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 37 8 4 2 0 0 85 7 2606
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 45 38 11 5 2 0 0 83 7 3949

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 29 35 19 10 6 0 0 65 16 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 34 33 16 8 7 0 1 68 15 3941

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 9 23 39 21 7 0 0 28 32 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 26 37 19 7 1 1 26 36 3944

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 17 27 30 15 2 1 47 25 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 20 29 25 14 2 1 40 31 3928

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 25 31 18 8 1 1 26 42 2604
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 14 26 32 16 8 2 3 25 42 3940

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 7 15 33 31 13 1 1 44 22 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 14 31 31 15 1 2 47 20 3927

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 14 19 28 23 13 1 1 37 34 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 13 21 27 23 13 1 2 37 35 3943

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 9 16 28 27 17 3 2 45 26 2595
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 14 21 25 22 14 2 2 38 36 3936

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 15 23 32 20 8 2 1 28 39 2604
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 14 23 33 16 9 3 2 26 39 3932

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 17 37 26 11 0 0 37 25 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 19 36 24 11 1 1 36 27 3943
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 29 30 17 9 6 5 3 65 16 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 24 33 18 11 7 4 3 61 20 3949

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 50 28 8 8 4 1 0 79 13 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 32 9 9 6 0 0 75 16 3942

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 56 31 6 5 2 0 0 86 8 2594
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 35 8 7 3 0 0 81 11 3932

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 49 36 9 4 2 0 0 85 6 2590
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 40 40 11 5 3 1 0 81 8 3919

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 57 22 9 3 3 4 2 85 6 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 51 25 10 4 4 4 2 81 8 3941
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 58 26 9 3 2 1 1 85 6 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 27 16 6 3 1 4 74 9 3944

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 30 10 7 4 1 0 79 11 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 39 31 13 10 6 1 1 71 16 3944

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 57 22 11 4 4 1 1 81 8 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 48 25 14 7 4 1 1 74 12 3940

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 50 30 10 6 4 0 0 80 10 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 31 13 8 5 0 0 74 13 3944

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 100 0 2614
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 3960

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 78 15 3 2 2 0 0 93 5 2611
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 15 13 3 5 5 29 68 13 3953

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 23 6 4 3 0 0 87 7 2610
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 29 12 7 5 0 1 76 12 3952
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 40 31 11 7 5 5 0 75 13 2612
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 31 17 9 6 7 1 66 16 3951

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 33 14 9 7 2 0 69 17 2600
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 27 31 17 14 9 2 0 59 24 3939

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 24 33 16 14 9 4 0 60 24 2607
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 18 29 18 19 12 4 0 49 32 3939

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 20 36 16 16 10 2 0 57 27 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 17 29 17 21 14 2 0 47 35 3947

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 29 20 13 8 6 16 8 65 18 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 25 19 12 7 9 17 11 61 23 3946
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 25 45 17 9 3 0 0 71 13 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 42 20 12 4 1 0 63 17 3945

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 17 37 20 16 7 2 0 55 24 2593
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 13 32 21 21 9 2 0 47 31 3936

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 37 12 9 4 2 1 74 14 2604
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 29 37 13 12 6 2 1 69 18 3945

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 38 15 7 3 1 0 75 10 2600
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 28 37 19 10 5 1 0 66 15 3946

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 26 17 12 11 7 2 57 25 2612
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 27 19 13 14 6 1 51 29 3945

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 30 37 15 11 6 1 0 68 17 2600
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 22 33 20 14 10 1 0 56 24 3946

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 28 33 14 12 9 1 2 63 22 2607
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 24 34 14 13 11 1 3 61 25 3949

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 40 25 19 8 5 1 2 67 14 2611
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 48 24 14 6 4 1 3 75 11 3956

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 46 27 15 6 3 1 2 75 10 2607
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 41 24 16 10 5 1 3 68 15 3951

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 77 10 5 2 2 2 2 91 4 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 76 10 4 2 2 2 3 90 5 3938

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 75 11 4 2 2 2 5 92 4 2606
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 74 9 4 2 1 2 7 92 4 3940

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 27 45 15 7 4 2 0 73 11 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 42 18 12 4 2 1 64 17 3950

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 38 40 11 6 3 1 0 80 9 2597
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 39 15 9 4 2 1 71 13 3919

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 36 13 5 3 4 1 79 7 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 36 17 7 3 4 1 72 11 3935

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 34 34 18 6 2 5 1 73 8 2607
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 28 32 20 8 4 7 1 66 12 3946

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 49 32 9 4 2 2 1 84 7 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 33 11 6 3 3 1 80 9 3941

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 56 31 7 4 3 0 0 87 7 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 35 10 6 3 0 0 80 10 3932

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 32 12 5 4 0 0 80 8 2599
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 38 33 16 8 5 0 0 71 13 3936

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 45 34 11 7 3 0 0 79 10 2588
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 35 34 15 11 5 0 0 70 15 3924

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 43 26 16 7 5 3 0 71 13 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 37 26 17 9 6 3 2 66 16 3941
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 22 43 34 2611
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 24 44 32 3953

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 40 25 3 10 6 586
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 43 17 8 6 6 939
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 89 2606
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 14 86 3953

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 50 50 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 49 51 427

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 64 36 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 67 33 427

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 90 427

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 5 95 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 427

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 89 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 7 93 427

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 4 96 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 427

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 41 59 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 33 67 427

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 41 59 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 41 59 427

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 45 55 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 56 427

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 40 60 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 58 427

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 65 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 28 72 427

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 58 42 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 53 47 427

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 43 57 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 36 64 427

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 9 91 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 12 88 427

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 84 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 13 87 427

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 52 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 51 49 427

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 31 69 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 29 71 427

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 18 82 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 14 86 427

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 65 35 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 54 427

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 38 62 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 29 71 427

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 12 88 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 12 88 427

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 74 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 16 84 427

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 84 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 9 91 427

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 92 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 11 89 427

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 13 87 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 19 81 427

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 12 88 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 90 427

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 20 80 261
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 70 427

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 13 87 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 15 85 387

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 23 77 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 80 387

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 89 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 92 387

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 13 87 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 90 387

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 12 88 387

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 92 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 387

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 90 387

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 18 82 387

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 13 87 387

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 29 71 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 34 66 387

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 90 387

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 52 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 50 50 387

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 49 51 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 64 36 387

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 4 96 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 3 97 387

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 14 86 243
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 12 88 387

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 19 18 17 9 7 25 6 54 22 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 17 21 18 9 8 22 5 52 23 3948

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 33 33 15 7 4 7 1 71 12 2607
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 31 18 8 6 7 0 66 15 3944
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 6 94 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 7 93 3946

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 33 67 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 56 214

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 86 14 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 75 25 214

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 7 93 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 10 90 214

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 4 96 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 5 95 214

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 92 214

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 4 96 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 214

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 12 88 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 15 85 214

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 5 95 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 11 89 214

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 5 95 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 7 93 214

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 25 75 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 37 63 214

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 63 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 54 214

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 7 93 214

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 13 87 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 92 214

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 31 69 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 11 89 214

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 17 83 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 11 89 214

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 214

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 89 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 13 87 214

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 64 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 19 81 214

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 20 80 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 12 88 214

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 9 91 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 92 214

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 19 81 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 16 84 214

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 6 94 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 3 97 214

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 6 94 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 214

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 92 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 13 87 214

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 92 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 5 95 214

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 52 157
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 53 47 214

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 4 96 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 5 95 197

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 15 85 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 80 197

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 4 96 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 5 95 197

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 5 95 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 197

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 7 93 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 3 97 197

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 14 86 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 15 85 197

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 90 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 4 96 197

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 42 58 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 19 81 197

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 12 88 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 92 197

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 57 43 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 54 197

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 69 31 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 60 40 197

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 9 91 146
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 15 85 197

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 21 19 18 5 3 29 5 61 11 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 19 21 20 5 4 27 5 58 13 3936

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 32 16 5 2 9 1 75 8 2611
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 31 19 5 4 9 1 69 10 3944

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 4 6 14 36 31 8 0 11 73 21
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 4 16 18 28 22 12 7 69 38
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 31 29 20 11 8 0 1 61 19 2612
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 27 28 20 14 10 0 1 55 25 3949

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 30 20 13 10 0 0 56 24 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 23 27 21 13 16 0 0 49 29 3941

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 27 27 18 12 0 0 43 30 2607
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 27 26 16 10 0 0 47 27 3950

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 32 23 12 6 0 1 59 18 2604
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 31 19 12 6 0 1 63 18 3938

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 22 25 22 16 14 1 1 48 30 2593
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 27 23 21 15 11 0 2 51 27 3933

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 42 27 16 8 5 0 2 71 13 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 41 27 16 8 6 0 2 69 15 3936

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 21 27 24 15 12 0 0 49 27 2602
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 25 27 23 13 12 0 1 52 24 3944

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 21 22 13 14 0 4 48 29 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 36 24 16 9 6 0 8 66 17 3946

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 32 34 20 9 4 1 1 67 13 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 34 21 10 4 0 1 64 15 3937

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 25 36 22 11 6 0 1 61 17 2602
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 25 33 22 12 6 0 1 59 18 3939

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 30 33 20 11 6 0 0 64 16 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 33 19 11 6 0 0 64 17 3939

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 47 25 14 8 5 1 1 73 12 2598
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 40 30 15 9 5 0 0 71 14 3931

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 30 25 12 6 0 0 56 19 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 35 30 20 9 5 0 1 65 14 3937

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 24 32 22 13 7 0 0 57 21 2600
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 31 22 11 6 0 0 61 16 3942

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 45 32 14 6 2 0 1 77 8 2596
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 30 15 6 3 0 1 75 10 3932

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 36 23 11 5 0 0 62 15 2600
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 34 22 10 4 0 0 64 14 3925

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 68 17 7 2 1 1 4 89 4 2590
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 68 16 6 3 2 0 5 89 5 3936

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 78 11 4 2 2 1 1 91 5 2599
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 74 11 6 4 3 1 2 87 7 3930

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 64 22 8 3 2 0 1 87 5 2589
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 58 26 9 3 3 0 1 84 6 3920

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 65 18 8 4 4 0 1 83 9 2598
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 59 19 11 5 4 0 1 79 10 3929

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 12 5 2 1 0 17 90 4 2593
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 58 17 7 3 1 0 14 87 4 3936

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 23 9 2 1 0 2 88 3 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 65 21 8 2 1 0 2 88 4 3937

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 67 15 7 5 4 0 1 83 9 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 70 15 7 3 4 0 1 86 7 3948

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 31 19 7 3 0 1 71 10 2608
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 48 31 12 5 2 0 0 80 7 3945

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 21 40 26 9 4 0 0 62 13 2606
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 29 43 20 5 3 0 0 72 8 3950

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 33 36 14 5 0 0 44 19 2610
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 13 33 36 13 5 0 0 46 18 3952

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 10 21 39 21 9 0 0 30 31 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 9 19 39 22 9 0 0 31 29 3946

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 43 40 9 4 2 1 0 84 6 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 38 15 8 5 2 0 72 13 3949

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 38 35 13 8 5 2 0 73 13 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 28 32 16 12 9 3 0 62 22 3935

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 44 28 10 10 7 1 0 73 17 2605
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 33 29 13 14 10 1 0 63 24 3937

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 55 26 10 4 2 2 0 83 6 2593
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 41 29 15 6 4 3 0 73 11 3934

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 34 14 9 5 1 0 72 14 2609
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 28 34 18 12 8 1 0 62 20 3950

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 40 11 9 2 0 0 78 12 2612
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 29 38 13 14 6 1 0 68 19 3950

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 37 12 8 3 0 0 76 12 2602
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 36 14 12 6 1 0 67 19 3946

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 39 16 7 3 1 1 75 9 2595
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 27 36 18 10 7 1 1 65 17 3922

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 46 36 9 4 3 1 1 84 7 2602
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 37 34 15 7 4 2 1 73 11 3944

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 55 17 7 1 1 14 6 90 2 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 50 18 9 1 1 13 8 86 2 3940

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 50 35 9 3 2 1 0 86 5 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 38 32 12 9 6 2 0 72 16 3946

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 56 29 7 5 3 0 0 85 8 2603
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 33 10 8 5 0 0 78 12 3944

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 55 30 7 5 3 0 0 85 8 2601
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 40 31 12 10 7 0 0 71 17 3943

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 19 50 12 12 4 1 1 71 16 786
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 16 41 16 18 8 0 0 58 26 1394

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 89 11 785
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 56 44 1394

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 36 19 23 6 0 0 52 29 733
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 19 36 18 18 9 0 0 55 27 1160
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 92 2591
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 7 93 3932

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 89 2596
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 3938

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 42 58 285
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 54 264

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 78 22 283
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 79 21 265

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 54 31 5 6 3 0 0 85 9 221
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 45 37 8 6 4 0 0 82 10 210

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 51 31 7 4 2 2 2 86 7 2604
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 39 32 12 7 4 3 5 76 12 3944
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 43 19 1 53 47 2611
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 40 18 1 49 51 3958

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 34 66 971
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 70 1444

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 25 15 21 24 1 4 38 46 970
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 9 23 16 22 27 1 2 33 50 1441

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 6 19 15 25 33 1 1 26 59 972
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 19 17 22 35 1 1 25 58 1442

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 45 20 12 7 6 1 8 71 15 2611
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 43 18 15 7 8 2 7 67 17 3952
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