2020 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 47 5 12 3 0 0 81 15 4958
2020 First official language - French 34 50 8 7 1 0 0 84 8 1583

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 13 3 1 1 0 1 95 2 4948
2020 First official language - French 50 35 7 5 1 0 1 86 7 1578
2017 First official language - English 74 18 3 1 1 0 3 95 2 4319
2017 First official language - French 40 41 9 6 4 0 0 81 10 1386
2014 First official language - English 72 18 4 2 1 1 2 93 3 4321
2014 First official language - French 34 40 12 8 4 0 1 75 12 1392

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 41 9 11 3 0 0 77 14 4962
2020 First official language - French 33 44 11 9 2 0 0 77 12 1580
2019 First official language - English 43 35 6 11 5 0 0 78 16 4815
2019 First official language - French 37 41 9 8 4 0 0 78 12 1572
2017 First official language - English 41 34 7 11 6 0 0 75 17 4318
2017 First official language - French 33 43 11 9 5 0 0 76 14 1385
2014 First official language - English 40 35 8 11 6 0 0 75 17 4320
2014 First official language - French 32 44 9 10 6 0 0 76 15 1393

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 41 12 14 5 0 0 69 19 4945
2020 First official language - French 31 38 15 12 3 0 0 70 15 1579
2019 First official language - English 28 41 10 15 6 0 0 69 20 4799
2019 First official language - French 29 41 14 11 4 0 0 71 15 1571
2018 First official language - English 24 47 8 14 6 0 0 72 20 5140
2018 First official language - French 24 46 14 12 3 0 0 70 15 1667
2017 First official language - English 26 37 9 16 11 0 0 64 27 4323
2017 First official language - French 24 41 16 12 6 0 1 65 18 1385
2014 First official language - English 19 36 12 20 13 0 0 55 33 4318
2014 First official language - French 19 40 17 15 9 0 1 59 24 1393

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 36 9 8 2 0 0 80 11 4915
2020 First official language - French 41 40 11 6 2 0 0 81 8 1568
2019 First official language - English 47 37 6 7 3 0 0 84 10 4783
2019 First official language - French 46 40 8 5 2 0 0 85 7 1565
2017 First official language - English 48 35 6 7 3 0 0 83 11 4308
2017 First official language - French 43 44 10 3 1 0 0 86 4 1380
2014 First official language - English 41 38 8 8 4 0 0 80 12 4319
2014 First official language - French 37 46 9 6 2 0 0 83 8 1392

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 29 11 12 8 0 0 69 20 4949
2020 First official language - French 37 33 14 10 4 1 0 72 14 1581
2019 First official language - English 40 31 11 11 7 0 0 71 18 4809
2019 First official language - French 37 34 16 7 4 0 1 72 11 1572
2018 First official language - English 37 35 12 10 6 0 0 72 16 5135
2018 First official language - French 33 36 16 8 4 1 2 71 12 1668
2017 First official language - English 39 32 10 10 9 0 1 71 19 4311
2017 First official language - French 33 34 18 8 6 1 1 68 14 1384
2014 First official language - English 32 32 13 13 10 0 0 64 23 4317
2014 First official language - French 25 39 18 10 6 0 3 65 17 1393

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 37 11 8 3 0 0 77 11 4964
2020 First official language - French 37 43 13 5 2 0 0 80 7 1580
2019 First official language - English 41 39 10 7 4 0 0 80 10 4814
2019 First official language - French 38 42 12 6 3 0 0 80 9 1571
2018 First official language - English 37 43 10 6 4 0 0 80 10 5125
2018 First official language - French 36 44 11 6 3 0 0 80 9 1667
2017 First official language - English 41 42 7 6 3 0 0 83 10 4319
2017 First official language - French 36 44 13 4 3 0 0 80 7 1384
2014 First official language - English 33 42 10 8 6 0 0 76 14 4318
2014 First official language - French 28 48 13 8 3 0 0 76 10 1393

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 35 15 13 7 0 0 65 21 4957
2020 First official language - French 29 37 19 13 3 0 0 66 16 1582
2019 First official language - English 27 37 16 13 8 0 0 63 21 4808
2019 First official language - French 26 39 19 10 5 0 0 65 15 1569
2018 First official language - English 24 36 17 13 9 0 0 61 23 5134
2018 First official language - French 25 39 19 10 6 1 0 65 16 1662
2017 First official language - English 26 35 14 14 12 0 0 61 25 4317
2017 First official language - French 26 35 20 12 7 0 0 61 19 1385
2014 First official language - English 21 35 17 16 12 0 0 55 28 4316
2014 First official language - French 19 36 22 14 9 0 0 55 22 1394

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 41 12 12 3 0 0 73 15 4940
2020 First official language - French 29 43 15 9 3 0 0 73 12 1571
2019 First official language - English 28 43 13 11 5 0 0 71 16 4787
2019 First official language - French 26 45 15 10 5 0 0 71 14 1565
2018 First official language - English 29 43 13 10 5 0 0 72 15 5138
2018 First official language - French 25 47 15 9 4 0 0 72 13 1670
2017 First official language - English 29 43 11 11 5 0 0 73 16 4313
2017 First official language - French 25 44 16 10 6 0 0 69 15 1384

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 37 9 5 2 0 0 83 8 4945
2020 First official language - French 41 45 9 3 2 0 0 86 5 1568
2019 First official language - English 42 41 9 5 3 0 0 83 8 4794
2019 First official language - French 37 43 12 5 2 0 0 81 8 1566
2018 First official language - English 43 40 9 5 3 0 0 84 7 5151
2018 First official language - French 36 47 10 4 2 1 0 84 6 1666
2017 First official language - English 40 40 10 6 3 0 0 80 10 4312
2017 First official language - French 35 45 11 6 2 0 0 80 8 1381
2014 First official language - English 36 39 13 7 5 1 0 75 12 4317
2014 First official language - French 27 48 15 6 3 1 0 76 9 1393

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 35 12 11 7 0 0 69 18 4954
2020 First official language - French 32 38 16 9 4 0 0 71 13 1577
2019 First official language - English 32 37 13 11 7 0 0 69 18 4804
2019 First official language - French 30 39 17 9 5 0 0 69 14 1568
2018 First official language - English 29 39 14 11 7 0 0 68 18 5148
2018 First official language - French 28 43 16 9 4 0 0 71 13 1665
2017 First official language - English 30 36 13 12 9 0 0 65 21 4316
2017 First official language - French 27 42 15 9 7 0 0 69 16 1384

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 31 9 3 2 0 0 86 5 4926
2020 First official language - French 49 38 9 3 1 0 0 87 3 1567
2019 First official language - English 56 32 8 3 1 0 0 88 4 4783
2019 First official language - French 47 39 9 3 2 0 0 86 5 1569
2018 First official language - English 55 33 7 3 2 0 0 88 4 5129
2018 First official language - French 48 41 8 3 1 0 0 88 4 1656
2017 First official language - English 59 30 7 2 1 0 0 90 3 4313
2017 First official language - French 45 42 9 2 2 0 0 87 3 1382
2014 First official language - English 62 26 7 3 1 0 0 88 5 4315
2014 First official language - French 51 37 8 2 1 0 0 88 3 1394

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 39 11 10 5 0 0 73 15 4936
2020 First official language - French 31 42 16 8 3 0 0 73 11 1571
2019 First official language - English 32 39 12 10 6 0 0 72 16 4791
2019 First official language - French 28 41 16 9 5 0 0 70 14 1564
2018 First official language - English 29 41 12 10 7 0 0 71 17 5132
2018 First official language - French 27 44 16 9 4 0 0 71 13 1662
2017 First official language - English 31 42 10 10 7 0 0 73 17 4306
2017 First official language - French 28 43 15 10 4 0 0 71 15 1381
2014 First official language - English 23 41 12 13 10 0 0 65 23 4317
2014 First official language - French 18 43 19 13 6 0 1 62 19 1393

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 13 9 5 0 0 73 14 4949
2020 First official language - French 36 37 16 7 3 0 0 73 11 1577
2019 First official language - English 36 36 14 9 5 0 0 72 14 4802
2019 First official language - French 34 35 19 8 4 0 0 69 12 1567
2018 First official language - English 34 37 14 8 5 0 0 72 14 5127
2018 First official language - French 32 41 17 6 4 0 0 73 10 1660
2017 First official language - English 37 36 12 9 6 0 0 73 15 4311
2017 First official language - French 31 38 19 9 4 0 0 69 12 1380
2014 First official language - English 29 37 14 11 9 0 0 66 20 4320
2014 First official language - French 21 41 21 10 6 0 0 62 16 1393

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 41 14 9 4 0 0 73 13 4931
2020 First official language - French 30 42 17 8 2 0 1 72 11 1569
2019 First official language - English 31 40 15 10 4 0 0 71 14 4765
2019 First official language - French 26 43 18 9 4 0 0 70 12 1561
2018 First official language - English 29 38 17 10 6 0 0 67 16 5134
2018 First official language - French 26 43 17 10 4 0 0 69 13 1664
2017 First official language - English 33 38 12 10 6 0 0 71 16 4311
2017 First official language - French 27 39 17 12 5 0 1 66 17 1378
2014 First official language - English 27 36 16 11 9 0 0 63 21 4321
2014 First official language - French 20 41 22 12 5 0 0 61 17 1391

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 36 10 5 2 0 0 83 7 4961
2020 First official language - French 43 42 10 4 1 0 0 85 5 1579
2019 First official language - English 46 37 9 5 2 0 0 84 7 4809
2019 First official language - French 41 43 9 4 2 0 0 85 6 1574
2018 First official language - English 46 38 9 5 2 0 0 84 7 5145
2018 First official language - French 41 44 9 5 2 0 0 85 6 1667
2017 First official language - English 49 35 9 5 2 0 0 84 7 4306
2017 First official language - French 38 44 11 4 3 0 0 83 6 1379
2014 First official language - English 44 37 10 5 3 0 0 82 8 4318
2014 First official language - French 36 46 12 4 2 0 0 82 7 1391

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 34 18 9 7 0 1 65 17 4955
2020 First official language - French 39 34 15 8 4 0 0 73 12 1576
2019 First official language - English 31 34 18 9 6 0 1 66 15 4800
2019 First official language - French 33 39 15 8 4 0 0 72 12 1571
2018 First official language - English 31 33 19 9 7 0 1 64 16 5147
2018 First official language - French 36 36 15 8 4 0 1 73 12 1668
2017 First official language - English 28 36 20 9 5 0 2 66 14 4321
2017 First official language - French 32 38 17 7 3 0 2 71 11 1385
2014 First official language - English 27 35 21 9 6 0 1 63 16 4317
2014 First official language - French 33 39 18 7 3 0 1 72 10 1394

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 23 39 19 7 1 1 27 34 4956
2020 First official language - French 8 29 34 21 7 1 1 28 38 1582
2019 First official language - English 9 23 39 19 8 0 1 28 33 4815
2019 First official language - French 7 30 36 17 8 1 1 26 37 1571
2018 First official language - English 10 24 39 18 7 1 1 26 35 5125
2018 First official language - French 8 26 38 19 7 1 2 26 35 1666
2017 First official language - English 9 23 39 17 8 1 3 26 33 4312
2017 First official language - French 9 25 35 18 8 1 3 27 36 1378
2014 First official language - English 12 29 36 16 5 1 1 22 41 4304
2014 First official language - French 10 32 36 16 4 0 2 20 42 1391

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 19 27 28 15 2 1 43 29 4940
2020 First official language - French 11 19 31 24 13 2 1 38 30 1579
2019 First official language - English 10 19 30 23 14 1 1 38 30 4796
2019 First official language - French 10 24 31 21 11 3 1 33 35 1571
2018 First official language - English 12 20 31 22 12 2 1 34 34 5107
2018 First official language - French 11 28 30 19 9 3 1 29 40 1661
2017 First official language - English 11 22 30 20 12 2 3 33 35 4295
2017 First official language - French 13 24 29 17 10 3 4 29 40 1378
2014 First official language - English 18 26 30 15 8 1 2 23 45 4304
2014 First official language - French 16 30 33 13 5 2 1 19 47 1391

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 25 32 17 8 2 2 26 40 4948
2020 First official language - French 17 30 29 15 6 1 1 22 48 1582
2019 First official language - English 16 25 32 16 9 1 2 26 42 4808
2019 First official language - French 19 32 26 13 6 2 1 20 53 1574
2018 First official language - English 17 25 31 16 7 2 2 24 44 5113
2018 First official language - French 20 33 27 10 5 2 2 16 56 1660
2017 First official language - English 15 23 32 15 8 2 4 25 41 4299
2017 First official language - French 20 29 29 10 5 3 4 16 53 1382
2014 First official language - English 28 26 25 12 6 1 2 19 56 4298
2014 First official language - French 32 34 22 7 3 1 1 10 68 1389

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 14 31 32 15 0 2 48 20 4939
2020 First official language - French 7 16 35 28 12 1 1 41 23 1579
2019 First official language - English 6 13 31 31 16 1 2 48 20 4794
2019 First official language - French 7 19 36 24 11 2 2 36 27 1565
2018 First official language - English 7 14 32 30 14 1 2 45 22 5093
2018 First official language - French 8 21 35 23 9 1 2 34 30 1658
2017 First official language - English 7 12 31 28 16 1 5 46 21 4289
2017 First official language - French 8 18 34 23 10 2 5 35 28 1382
2014 First official language - English 9 16 32 28 12 1 3 41 26 4290
2014 First official language - French 10 24 36 20 7 1 2 28 35 1391

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 20 28 23 13 1 2 37 35 4959
2020 First official language - French 11 22 28 22 14 1 2 37 34 1579
2019 First official language - English 14 20 27 21 14 2 2 37 35 4813
2019 First official language - French 11 21 28 23 12 2 2 37 34 1572
2018 First official language - English 17 23 28 18 10 2 2 29 42 5117
2018 First official language - French 12 22 30 22 9 2 2 32 36 1665
2017 First official language - English 16 21 29 16 12 1 4 30 40 4302
2017 First official language - French 13 22 28 17 12 2 6 31 39 1381
2014 First official language - English 27 26 23 13 7 1 2 21 55 4307
2014 First official language - French 24 32 24 13 5 0 2 18 57 1391

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 18 25 24 16 2 2 42 32 4943
2020 First official language - French 12 22 27 21 12 5 1 35 36 1574
2019 First official language - English 13 19 27 22 15 2 2 39 33 4791
2019 First official language - French 14 26 27 17 10 3 3 29 43 1570
2018 First official language - English 15 20 28 21 13 2 3 35 36 5106
2018 First official language - French 15 28 27 16 9 3 2 27 45 1659
2017 First official language - English 14 19 27 20 13 3 4 35 35 4303
2017 First official language - French 13 25 28 16 9 3 5 28 42 1382
2014 First official language - English 15 20 28 22 10 2 3 33 37 4301
2014 First official language - French 16 25 28 18 7 2 3 27 44 1391

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 23 32 17 9 2 2 27 39 4945
2020 First official language - French 11 24 35 16 9 4 1 26 37 1578
2019 First official language - English 15 24 30 17 10 2 2 28 41 4799
2019 First official language - French 11 27 33 16 8 3 2 25 40 1571
2018 First official language - English 18 24 31 15 8 2 3 24 44 5121
2018 First official language - French 14 28 35 13 5 3 2 19 44 1661
2017 First official language - English 16 24 30 14 8 2 4 24 43 4310
2017 First official language - French 14 23 38 12 6 3 4 20 39 1382
2014 First official language - English 27 26 26 10 6 2 3 17 55 4308
2014 First official language - French 19 30 31 11 6 1 2 17 51 1389

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 19 36 24 11 0 1 35 28 4954
2020 First official language - French 5 17 37 26 13 1 1 40 22 1584
2019 First official language - English 10 17 33 25 14 1 1 39 28 4812
2019 First official language - French 6 16 35 29 11 1 2 41 23 1568
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 31 18 11 7 4 3 61 20 4958
2020 First official language - French 26 35 18 8 5 5 3 66 14 1579
2019 First official language - English 29 33 15 11 8 3 2 65 20 4814
2019 First official language - French 25 35 18 9 5 5 3 65 16 1571
2018 First official language - English 20 36 17 11 9 4 2 60 21 5136
2018 First official language - French 19 39 21 9 5 5 3 62 15 1668
2017 First official language - English 27 31 14 12 10 4 3 62 23 4322
2017 First official language - French 20 34 20 10 6 6 4 60 18 1385
2014 First official language - English 29 34 14 11 8 2 2 66 20 4323
2014 First official language - French 20 39 18 9 7 3 4 64 17 1395

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 30 9 10 6 1 0 74 17 4951
2020 First official language - French 49 33 8 5 4 1 0 83 9 1579
2019 First official language - English 43 29 10 11 6 1 0 73 17 4812
2019 First official language - French 45 36 10 6 2 1 0 82 8 1571
2018 First official language - English 37 33 9 12 7 1 0 71 20 5129
2018 First official language - French 42 39 10 6 3 1 0 81 9 1667
2017 First official language - English 41 28 10 11 9 1 1 70 20 4313
2017 First official language - French 37 40 12 7 3 1 1 78 10 1386
2014 First official language - English 39 30 10 12 8 1 1 70 20 4323
2014 First official language - French 37 41 11 7 3 0 0 79 10 1395

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 33 8 8 3 0 0 82 11 4938
2020 First official language - French 51 37 7 4 2 0 0 88 6 1573
2019 First official language - English 46 33 8 9 4 0 0 80 12 4800
2019 First official language - French 46 41 8 4 1 0 0 87 5 1568
2018 First official language - English 42 38 9 8 3 0 0 80 11 5131
2018 First official language - French 45 41 7 5 2 0 0 86 7 1665
2017 First official language - English 40 38 8 9 4 0 0 78 13 4315
2017 First official language - French 38 46 9 5 2 0 0 84 7 1381
2014 First official language - English 37 40 11 9 4 0 0 77 12 4322
2014 First official language - French 32 52 9 4 2 0 0 85 6 1396

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 10 6 2 1 0 82 8 4923
2020 First official language - French 41 41 12 3 2 0 0 83 5 1570
2019 First official language - English 41 38 11 6 3 1 0 80 9 4816
2019 First official language - French 36 45 14 4 1 1 0 81 5 1573
2018 First official language - English 37 41 12 6 3 1 0 79 9 5134
2018 First official language - French 33 47 12 4 1 1 0 82 6 1667

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 23 10 4 4 4 2 82 8 4952
2020 First official language - French 52 27 9 2 3 4 3 85 5 1582
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 25 14 5 3 1 3 77 9 4964
2020 First official language - French 47 31 12 4 2 2 3 82 6 1575
2019 First official language - English 46 28 14 5 3 1 3 78 8 4819
2019 First official language - French 42 33 15 4 1 1 3 78 6 1572

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 30 11 10 5 0 0 73 15 4959
2020 First official language - French 39 33 14 7 5 1 1 73 12 1579
2019 First official language - English 42 32 12 9 6 0 0 74 15 4813
2019 First official language - French 35 37 14 8 5 1 1 73 13 1575
2018 First official language - English 38 35 11 9 5 0 0 74 14 5111
2018 First official language - French 32 40 15 7 4 1 0 73 12 1665
2017 First official language - English 40 34 10 10 6 0 1 75 16 4324
2017 First official language - French 31 39 15 10 4 0 0 70 14 1387
2014 First official language - English 36 34 12 10 7 1 0 71 16 4322
2014 First official language - French 27 43 16 8 4 0 0 71 13 1396

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 22 13 6 4 1 1 76 11 4958
2020 First official language - French 47 27 13 5 5 2 1 77 10 1570

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 29 12 8 5 0 0 75 13 4962
2020 First official language - French 43 36 12 5 4 0 1 79 9 1573
2019 First official language - English 44 32 10 8 5 0 0 76 14 4799
2019 First official language - French 40 36 13 7 4 0 0 77 11 1571
2018 First official language - English 41 33 11 8 6 1 0 75 14 5096
2018 First official language - French 38 39 12 7 3 0 1 78 11 1661
2017 First official language - English 43 31 10 9 7 0 0 74 16 4318
2017 First official language - French 36 36 15 9 3 0 0 72 13 1385
2014 First official language - English 37 35 10 10 6 0 0 73 17 4324
2014 First official language - French 33 41 14 8 3 0 0 74 12 1396

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 4965
2020 First official language - French 36 64 1583

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 14 9 3 5 3 20 78 10 4964
2020 First official language - French 44 18 9 3 4 4 19 80 9 1584

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 26 10 6 4 0 1 79 11 4967
2020 First official language - French 49 30 10 5 4 0 2 80 9 1580
2019 First official language - English 51 28 10 6 5 0 0 79 11 4822
2019 First official language - French 45 33 12 5 3 0 0 79 9 1573
2018 First official language - English 48 29 10 8 5 0 0 77 13 5109
2018 First official language - French 43 34 13 6 4 1 0 77 10 1666
2017 First official language - English 50 26 9 8 6 0 0 77 15 4315
2017 First official language - French 42 32 16 6 4 0 0 74 10 1385
2014 First official language - English 46 30 10 7 6 0 0 77 13 4319
2014 First official language - French 37 39 13 7 4 0 0 76 11 1394
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 29 15 9 6 5 0 68 16 4967
2020 First official language - French 29 36 15 6 4 9 0 72 11 1581
2019 First official language - English 31 32 15 10 7 5 0 66 18 4817
2019 First official language - French 22 39 19 8 5 7 0 65 14 1570
2018 First official language - English 30 32 16 9 8 5 0 65 18 5141
2018 First official language - French 20 38 21 9 5 7 0 63 15 1669
2017 First official language - English 29 32 14 11 8 5 0 65 21 4316
2017 First official language - French 20 39 20 10 6 5 0 63 16 1386
2014 First official language - English 23 29 20 13 9 6 0 56 23 4318
2014 First official language - French 14 35 24 12 8 8 0 53 21 1393

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 31 15 13 9 1 0 62 22 4951
2020 First official language - French 27 35 18 12 6 2 0 63 18 1574
2019 First official language - English 28 31 15 14 9 2 0 61 24 4805
2019 First official language - French 20 35 22 15 6 2 0 56 22 1570
2018 First official language - English 26 31 16 14 11 2 0 58 25 5134
2018 First official language - French 17 35 24 14 7 3 0 53 22 1669
2017 First official language - English 25 32 14 16 11 2 0 58 28 4320
2017 First official language - French 18 35 22 13 9 2 0 54 23 1386
2014 First official language - English 18 29 19 17 15 2 0 48 33 4313
2014 First official language - French 11 28 29 18 13 2 0 40 31 1394

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 30 16 18 12 3 0 52 31 4956
2020 First official language - French 19 33 21 16 7 5 0 55 23 1576
2019 First official language - English 19 29 18 18 12 3 0 50 31 4804
2019 First official language - French 13 30 26 18 8 5 0 46 27 1566
2018 First official language - English 17 29 18 18 14 4 0 48 33 5129
2018 First official language - French 12 29 28 18 8 5 0 43 27 1662
2017 First official language - English 16 29 17 20 14 4 0 47 35 4322
2017 First official language - French 13 28 27 16 11 5 0 43 28 1382
2014 First official language - English 11 25 19 23 18 4 0 38 43 4317
2014 First official language - French 7 23 30 23 13 4 0 31 38 1394

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 30 16 21 14 2 0 49 35 4961
2020 First official language - French 18 36 21 15 8 2 0 55 24 1581
2019 First official language - English 16 29 17 21 14 2 0 46 37 4803
2019 First official language - French 13 34 24 17 10 3 0 48 28 1567
2018 First official language - English 14 30 17 21 16 2 0 45 38 5140
2018 First official language - French 11 32 25 20 9 2 0 44 30 1669
2017 First official language - English 16 29 15 20 17 3 1 47 38 4311
2017 First official language - French 13 34 23 18 11 2 0 48 29 1383
2014 First official language - English 11 26 17 23 20 2 0 38 44 4318
2014 First official language - French 8 30 30 19 11 2 0 38 31 1395

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 17 11 7 9 20 13 59 25 4961
2020 First official language - French 40 27 16 7 4 5 2 71 12 1581
2019 First official language - English 27 16 12 8 8 20 10 61 22 4815
2019 First official language - French 39 29 15 7 4 5 2 72 12 1572
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 43 18 12 4 1 0 65 17 4958
2020 First official language - French 22 44 21 7 3 2 0 68 10 1582
2019 First official language - English 23 43 17 12 5 1 0 67 17 4820
2019 First official language - French 19 48 20 10 2 1 0 68 12 1573
2018 First official language - English 20 42 19 12 6 1 0 63 18 5143
2018 First official language - French 17 47 22 9 3 2 0 66 12 1670
2017 First official language - English 23 38 18 13 7 1 0 62 20 4322
2017 First official language - French 19 45 21 10 4 1 0 64 15 1383
2014 First official language - English 15 37 21 14 10 2 0 53 25 4328
2014 First official language - French 11 39 29 14 5 1 0 51 19 1393

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 33 20 21 10 2 0 48 32 4936
2020 First official language - French 15 38 24 16 4 3 0 55 20 1579
2019 First official language - English 13 32 21 22 9 3 0 47 32 4805
2019 First official language - French 10 34 27 19 6 4 0 46 26 1567

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 12 11 6 2 1 70 18 4956
2020 First official language - French 26 43 15 9 4 2 0 71 13 1579
2019 First official language - English 31 36 14 11 6 2 1 69 17 4824
2019 First official language - French 22 42 17 11 6 2 0 66 17 1570
2018 First official language - English 31 38 13 11 5 2 1 71 16 5149
2018 First official language - French 24 44 15 10 4 3 1 70 15 1672
2017 First official language - English 37 35 12 8 5 3 1 74 14 4315
2017 First official language - French 26 42 12 8 8 3 1 71 16 1379
2014 First official language - English 36 37 12 7 5 3 1 76 12 4320
2014 First official language - French 27 45 11 8 4 3 1 75 13 1396

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 35 18 10 5 1 0 68 15 4951
2020 First official language - French 29 42 20 7 2 1 0 71 9 1580
2019 First official language - English 29 36 20 8 4 1 0 67 13 4811
2019 First official language - French 22 43 22 8 4 1 0 66 12 1566
2018 First official language - English 28 39 18 9 5 1 0 68 14 5138
2018 First official language - French 22 47 20 7 3 2 0 70 10 1668

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 25 18 13 14 6 1 52 29 4961
2020 First official language - French 19 31 19 11 8 10 2 56 22 1581
2019 First official language - English 22 26 17 15 13 6 1 51 30 4820
2019 First official language - French 15 30 22 12 9 9 2 51 25 1572
2018 First official language - English 20 27 18 15 13 6 1 50 30 5148
2018 First official language - French 15 32 22 13 8 8 2 52 23 1667
2017 First official language - English 20 28 15 15 13 7 1 53 31 4310
2017 First official language - French 13 28 20 13 12 11 3 47 29 1379
2014 First official language - English 18 26 16 18 16 6 1 47 36 4324
2014 First official language - French 13 27 23 15 12 7 2 44 30 1396

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 34 17 13 9 1 0 60 23 4955
2020 First official language - French 22 37 23 11 6 1 0 60 17 1576
2019 First official language - English 24 34 16 15 10 1 0 59 25 4816
2019 First official language - French 19 38 22 12 6 2 0 58 19 1571
2018 First official language - English 20 35 17 16 11 2 0 56 27 5144
2018 First official language - French 18 39 23 12 6 3 0 58 19 1672
2017 First official language - English 23 33 15 15 11 2 1 58 27 4318
2017 First official language - French 20 37 23 11 6 3 0 59 18 1383
2014 First official language - English 17 30 16 19 16 2 1 48 36 4322
2014 First official language - French 13 34 25 17 9 2 1 48 26 1396

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 33 14 13 11 1 2 61 25 4957
2020 First official language - French 25 35 15 12 8 1 3 63 21 1584
2019 First official language - English 25 31 14 14 12 2 1 59 27 4827
2019 First official language - French 21 35 18 12 8 3 2 60 22 1576
2018 First official language - English 23 33 14 14 13 1 1 57 28 5147
2018 First official language - French 20 37 17 12 9 3 2 60 22 1671
2017 First official language - English 25 31 12 14 15 2 1 58 30 4310
2017 First official language - French 19 35 19 13 9 3 2 57 23 1385
2014 First official language - English 17 28 14 17 21 1 2 47 39 4324
2014 First official language - French 14 33 20 15 13 3 3 49 29 1397

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 25 15 8 5 1 3 72 13 4968
2020 First official language - French 50 21 17 5 3 1 3 73 9 1584
2019 First official language - English 43 27 16 6 4 1 3 73 11 4815
2019 First official language - French 46 25 16 6 3 1 5 74 9 1571

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 25 16 9 4 1 3 70 13 4961
2020 First official language - French 42 25 16 8 4 2 2 70 13 1583
2019 First official language - English 43 27 16 6 4 1 3 73 11 4802
2019 First official language - French 42 24 17 8 3 2 4 70 12 1572

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 10 4 2 2 3 3 91 4 4949
2020 First official language - French 76 10 5 3 3 2 2 89 5 1578
2019 First official language - English 76 9 4 2 2 3 3 91 5 4796
2019 First official language - French 72 10 7 1 2 2 5 88 4 1572

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 9 4 2 2 2 6 92 4 4951
2020 First official language - French 70 13 4 3 1 2 6 91 4 1582
2019 First official language - English 78 7 4 1 2 1 7 93 3 4799
2019 First official language - French 74 8 3 1 1 2 10 93 3 1567

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 43 16 11 4 2 1 67 16 4959
2020 First official language - French 22 42 21 9 3 4 0 66 12 1582
2019 First official language - English 20 44 17 11 5 2 0 66 17 4816
2019 First official language - French 16 41 25 9 4 4 0 60 14 1576
2018 First official language - English 20 40 21 11 6 2 0 61 17 5154
2018 First official language - French 18 37 28 9 3 4 0 57 13 1679
2017 First official language - English 22 39 17 13 6 3 0 63 19 4314
2017 First official language - French 16 41 22 13 4 4 0 59 18 1384

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 38 14 8 4 1 0 73 13 4934
2020 First official language - French 32 44 15 6 2 1 0 77 8 1568
2019 First official language - English 33 40 14 8 4 2 0 74 12 4801
2019 First official language - French 30 44 17 5 2 3 0 76 7 1568
2018 First official language - English 35 39 15 6 3 2 0 75 9 5147
2018 First official language - French 31 49 14 3 1 2 0 82 4 1668
2017 First official language - English 35 39 13 6 4 2 1 77 10 4321
2017 First official language - French 29 48 14 5 1 3 0 80 6 1381
2014 First official language - English 33 36 16 8 4 3 0 72 11 4318
2014 First official language - French 22 50 17 4 2 5 0 76 6 1395

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 35 15 6 3 4 1 74 10 4945
2020 First official language - French 31 40 16 6 2 4 1 75 8 1577
2019 First official language - English 39 34 15 5 2 3 1 76 8 4800
2019 First official language - French 32 40 16 4 2 5 1 77 6 1571
2018 First official language - English 36 36 17 4 3 3 1 75 7 5148
2018 First official language - French 29 45 17 3 1 4 1 77 5 1669
2017 First official language - English 36 34 16 4 4 5 2 75 8 4313
2017 First official language - French 25 42 18 7 2 5 2 71 9 1382
2014 First official language - English 36 34 16 5 3 5 1 74 8 4315
2014 First official language - French 23 44 20 4 2 7 1 72 6 1394

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 18 7 4 6 1 68 12 4957
2020 First official language - French 25 38 21 5 1 8 1 69 7 1582

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 10 5 3 2 1 80 9 4950
2020 First official language - French 42 39 9 4 1 3 2 85 5 1578

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 10 6 3 0 0 81 9 4944
2020 First official language - French 49 37 7 4 2 0 0 87 6 1577
2019 First official language - English 46 35 8 6 4 0 0 81 10 4818
2019 First official language - French 43 41 11 4 2 0 0 84 6 1568
2018 First official language - English 42 37 11 6 4 0 0 79 10 5142
2018 First official language - French 39 46 9 4 1 0 0 86 5 1667
2017 First official language - English 43 34 12 7 4 0 0 77 11 4320
2017 First official language - French 37 45 11 4 3 0 0 82 7 1385
2014 First official language - English 39 36 12 8 5 0 0 75 13 4322
2014 First official language - French 27 50 13 6 3 1 0 78 9 1396

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 14 7 5 0 0 73 12 4943
2020 First official language - French 43 34 15 5 2 0 0 77 8 1578
2019 First official language - English 40 32 14 9 5 0 0 72 14 4814
2019 First official language - French 38 37 16 6 2 1 0 76 8 1570
2018 First official language - English 35 34 16 9 5 0 0 69 15 5144
2018 First official language - French 35 39 16 7 2 1 0 75 9 1664
2017 First official language - English 34 32 17 11 6 0 0 66 17 4318
2017 First official language - French 31 39 19 6 4 1 0 70 11 1382
2014 First official language - English 24 34 17 14 10 0 0 58 25 4324
2014 First official language - French 19 38 26 11 5 1 0 58 16 1397

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 33 13 11 5 0 0 71 15 4931
2020 First official language - French 38 39 14 6 3 0 0 77 9 1567
2019 First official language - English 37 33 14 11 5 0 0 70 16 4805
2019 First official language - French 34 40 17 7 3 0 0 74 9 1566
2018 First official language - English 32 36 16 10 6 0 0 68 16 5139
2018 First official language - French 30 41 18 7 2 1 0 72 9 1663
2017 First official language - English 33 34 15 12 6 0 0 67 18 4315
2017 First official language - French 29 41 19 6 5 0 0 70 11 1385
2014 First official language - English 22 34 17 16 10 0 0 56 27 4321
2014 First official language - French 17 40 24 13 5 1 0 57 18 1397

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 25 16 9 6 3 1 66 16 4955
2020 First official language - French 41 27 16 6 4 3 3 72 10 1580
2019 First official language - English 38 26 17 10 7 2 1 66 17 4816
2019 First official language - French 36 29 19 8 4 4 1 68 12 1575
2018 First official language - English 34 27 18 10 7 3 0 64 17 5152
2018 First official language - French 32 33 17 8 4 4 1 69 12 1673
2017 First official language - English 34 28 17 11 7 3 0 64 18 4319
2017 First official language - French 28 33 21 8 5 4 1 64 14 1386
2014 First official language - English 29 25 19 13 9 4 1 57 23 4323
2014 First official language - French 23 31 24 10 6 4 2 57 18 1395
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 23 43 34 4965
2020 First official language - French 23 48 29 1584
2019 First official language - English 26 41 33 4819
2019 First official language - French 23 48 28 1576
2018 First official language - English 24 42 34 5127
2018 First official language - French 24 49 27 1670
2017 First official language - English 22 44 34 4324
2017 First official language - French 22 46 32 1384
2014 First official language - English 25 42 33 4322
2014 First official language - French 24 50 26 1394

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 18 44 18 7 7 6 1163
2020 First official language - French 23 34 23 7 6 6 357
2019 First official language - English 17 33 19 10 15 6 1196
2019 First official language - French 17 32 25 6 14 7 383
2018 First official language - English 22 36 18 11 7 6 1215
2018 First official language - French 23 37 24 8 4 5 430
2017 First official language - English 22 34 17 7 11 9 1002
2017 First official language - French 24 32 23 4 8 8 329
2014 First official language - English 28 30 17 13 9999 12 1080
2014 First official language - French 26 31 25 10 9999 8 358
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 4963
2020 First official language - French 10 90 1581
2019 First official language - English 14 86 4818
2019 First official language - French 12 88 1573
2018 First official language - English 16 84 5152
2018 First official language - French 12 88 1674

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 551
2020 First official language - French 47 53 132
2019 First official language - English 51 49 667
2019 First official language - French 51 49 170
2018 First official language - English 52 48 766
2018 First official language - French 51 49 194

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 67 33 551
2020 First official language - French 65 35 132
2019 First official language - English 59 41 667
2019 First official language - French 55 45 170
2018 First official language - English 61 39 764
2018 First official language - French 61 39 193

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 551
2020 First official language - French 7 93 132
2019 First official language - English 11 89 667
2019 First official language - French 10 90 170
2018 First official language - English 12 88 759
2018 First official language - French 10 90 188

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 1 99 551
2020 First official language - French 0 100 132

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 667
2019 First official language - French 5 95 170
2018 First official language - English 6 94 759
2018 First official language - French 5 95 188

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 667
2019 First official language - French 5 95 170
2018 First official language - English 12 88 760
2018 First official language - French 5 95 189

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 551
2020 First official language - French 5 95 132
2019 First official language - English 3 97 667
2019 First official language - French 2 98 170
2018 First official language - English 3 97 760
2018 First official language - French 2 98 188

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 551
2020 First official language - French 29 71 132
2019 First official language - English 43 57 663
2019 First official language - French 34 66 166
2018 First official language - English 44 56 759
2018 First official language - French 31 69 192

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 551
2020 First official language - French 45 55 132
2019 First official language - English 38 62 663
2019 First official language - French 37 63 166
2018 First official language - English 40 60 758
2018 First official language - French 44 56 192

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 551
2020 First official language - French 46 54 132
2019 First official language - English 45 55 663
2019 First official language - French 47 53 166
2018 First official language - English 45 55 760
2018 First official language - French 41 59 189

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 551
2020 First official language - French 41 59 132
2019 First official language - English 41 59 663
2019 First official language - French 26 74 166
2018 First official language - English 37 63 761
2018 First official language - French 42 58 192

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 551
2020 First official language - French 29 71 132
2019 First official language - English 34 66 663
2019 First official language - French 28 72 166
2018 First official language - English 34 66 757
2018 First official language - French 27 73 188

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 551
2020 First official language - French 60 40 132
2019 First official language - English 58 42 663
2019 First official language - French 57 43 166
2018 First official language - English 55 45 762
2018 First official language - French 68 32 194

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 551
2020 First official language - French 39 61 132
2019 First official language - English 38 62 663
2019 First official language - French 33 67 166
2018 First official language - English 34 66 760
2018 First official language - French 36 64 194

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 551
2020 First official language - French 6 94 132
2019 First official language - English 11 89 663
2019 First official language - French 9 91 166
2018 First official language - English 10 90 757
2018 First official language - French 11 89 189

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 551
2020 First official language - French 14 86 132
2019 First official language - English 12 88 663
2019 First official language - French 7 93 166
2018 First official language - English 12 88 758
2018 First official language - French 16 84 189

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 551
2020 First official language - French 47 53 132
2019 First official language - English 50 50 663
2019 First official language - French 37 63 166
2018 First official language - English 45 55 758
2018 First official language - French 34 66 190

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 551
2020 First official language - French 20 80 132
2019 First official language - English 34 66 663
2019 First official language - French 13 87 166
2018 First official language - English 37 63 759
2018 First official language - French 30 70 191

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 551
2020 First official language - French 18 82 132
2019 First official language - English 13 87 663
2019 First official language - French 13 87 166
2018 First official language - English 14 86 758
2018 First official language - French 13 87 188

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 551
2020 First official language - French 54 46 132
2019 First official language - English 56 44 663
2019 First official language - French 54 46 165
2018 First official language - English 50 50 758
2018 First official language - French 56 44 191

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 551
2020 First official language - French 32 68 132
2019 First official language - English 36 64 663
2019 First official language - French 23 77 165
2018 First official language - English 30 70 758
2018 First official language - French 37 63 191

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 551
2020 First official language - French 20 80 132
2019 First official language - English 8 92 663
2019 First official language - French 7 93 165
2018 First official language - English 7 93 758
2018 First official language - French 11 89 188

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 551
2020 First official language - French 22 78 132
2019 First official language - English 17 83 663
2019 First official language - French 15 85 165
2018 First official language - English 13 87 760
2018 First official language - French 17 83 190

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 551
2020 First official language - French 15 85 132
2019 First official language - English 12 88 663
2019 First official language - French 9 91 165
2018 First official language - English 10 90 758
2018 First official language - French 12 88 189

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 551
2020 First official language - French 16 84 132
2019 First official language - English 7 93 663
2019 First official language - French 5 95 165
2018 First official language - English 5 95 759
2018 First official language - French 4 96 188

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 551
2020 First official language - French 22 78 132
2019 First official language - English 17 83 663
2019 First official language - French 19 81 165
2018 First official language - English 20 80 759
2018 First official language - French 20 80 189

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 551
2020 First official language - French 21 79 132
2019 First official language - English 11 89 663
2019 First official language - French 15 85 165
2018 First official language - English 11 89 757
2018 First official language - French 8 92 189

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 551
2020 First official language - French 18 82 132
2019 First official language - English 26 74 663
2019 First official language - French 23 77 165
2018 First official language - English 30 70 764
2018 First official language - French 27 73 189

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 507
2020 First official language - French 15 85 117
2019 First official language - English 11 89 616
2019 First official language - French 9 91 156
2018 First official language - English 10 90 721
2018 First official language - French 17 83 179

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 507
2020 First official language - French 17 83 117
2019 First official language - English 24 76 616
2019 First official language - French 18 82 156
2018 First official language - English 22 78 718
2018 First official language - French 24 76 179

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 507
2020 First official language - French 7 93 117
2019 First official language - English 11 89 616
2019 First official language - French 11 89 156
2018 First official language - English 7 93 718
2018 First official language - French 11 89 179

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 507
2020 First official language - French 7 93 117
2019 First official language - English 8 92 616
2019 First official language - French 8 92 156
2018 First official language - English 7 93 718
2018 First official language - French 13 87 179

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 507
2020 First official language - French 7 93 117
2019 First official language - English 11 89 616
2019 First official language - French 12 88 156
2018 First official language - English 9 91 718
2018 First official language - French 14 86 179

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 507
2020 First official language - French 8 92 117
2019 First official language - English 8 92 616
2019 First official language - French 5 95 156
2018 First official language - English 10 90 718
2018 First official language - French 13 87 180

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 507
2020 First official language - French 10 90 117
2019 First official language - English 10 90 616
2019 First official language - French 15 85 156
2018 First official language - English 9 91 718
2018 First official language - French 17 83 180

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 507
2020 First official language - French 8 92 117
2019 First official language - English 12 88 616
2019 First official language - French 19 81 156
2018 First official language - English 11 89 719
2018 First official language - French 13 87 180

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 507
2020 First official language - French 19 81 117
2019 First official language - English 10 90 616
2019 First official language - French 14 86 156
2018 First official language - English 8 92 718
2018 First official language - French 11 89 180

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 507
2020 First official language - French 22 78 117
2019 First official language - English 29 71 616
2019 First official language - French 29 71 156
2018 First official language - English 28 72 719
2018 First official language - French 23 77 182

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 507
2020 First official language - French 11 89 117
2019 First official language - English 9 91 616
2019 First official language - French 15 85 156
2018 First official language - English 5 95 717
2018 First official language - French 12 88 179

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 507
2020 First official language - French 51 49 117
2019 First official language - English 49 51 616
2019 First official language - French 38 62 156
2018 First official language - English 43 57 721
2018 First official language - French 40 60 184

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 507
2020 First official language - French 55 45 117
2019 First official language - English 58 42 616
2019 First official language - French 41 59 156
2018 First official language - English 58 42 722
2018 First official language - French 54 46 183

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 616
2019 First official language - French 4 96 156
2018 First official language - English 3 97 719
2018 First official language - French 3 97 180

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 507
2020 First official language - French 17 83 117
2019 First official language - English 12 88 616
2019 First official language - French 13 87 156
2018 First official language - English 12 88 718
2018 First official language - French 14 86 180

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 19 18 9 8 22 5 51 24 4958
2020 First official language - French 16 23 17 7 5 25 6 57 18 1580
2019 First official language - English 18 20 19 10 8 19 6 50 25 4809
2019 First official language - French 12 22 20 9 7 22 7 49 22 1575
2018 First official language - English 16 21 23 9 8 19 4 48 22 5136
2018 First official language - French 13 25 20 7 5 25 5 54 18 1673
2017 First official language - English 18 20 21 9 9 18 5 49 24 4323
2017 First official language - French 11 21 23 9 6 25 6 46 20 1383
2014 First official language - English 15 23 21 10 9 18 4 49 24 4323
2014 First official language - French 10 26 20 9 5 24 5 51 20 1393

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 29 17 8 6 7 0 66 15 4957
2020 First official language - French 28 38 17 6 3 7 1 71 10 1580
2019 First official language - English 33 31 16 8 5 6 1 69 14 4812
2019 First official language - French 25 39 18 8 3 7 1 68 12 1574
2018 First official language - English 29 34 18 8 5 6 0 67 14 5137
2018 First official language - French 25 39 18 6 3 8 1 70 10 1668
2017 First official language - English 28 30 19 8 6 8 1 63 16 4314
2017 First official language - French 22 37 19 8 3 10 1 66 13 1383
2014 First official language - English 26 30 19 9 7 8 1 62 17 4323
2014 First official language - French 16 41 23 7 4 9 1 63 12 1395
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 4957
2020 First official language - French 5 95 1583
2019 First official language - English 7 93 4812
2019 First official language - French 5 95 1574
2018 First official language - English 7 93 5143
2018 First official language - French 5 95 1674

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 303
2020 First official language - French 37 63 67
2019 First official language - English 39 61 341
2019 First official language - French 45 55 74
2018 First official language - English 38 62 336
2018 First official language - French 39 61 71

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 77 23 303
2020 First official language - French 86 14 67
2019 First official language - English 76 24 341
2019 First official language - French 62 38 74
2018 First official language - English 72 28 341
2018 First official language - French 71 29 73

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 303
2020 First official language - French 0 100 67
2018 First official language - English 8 92 335
2018 First official language - French 8 92 71

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 1 99 303
2020 First official language - French 0 100 67

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 341
2019 First official language - French 9 91 74

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 341
2019 First official language - French 8 92 74
2018 First official language - English 5 95 335
2018 First official language - French 10 90 72

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 303
2020 First official language - French 7 93 67
2018 First official language - English 18 82 336
2018 First official language - French 7 93 71

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 303
2020 First official language - French 9 91 67
2019 First official language - English 10 90 340
2019 First official language - French 11 89 73
2018 First official language - English 13 87 337
2018 First official language - French 15 85 71

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 303
2020 First official language - French 6 94 67

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 303
2020 First official language - French 0 100 67

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 303
2020 First official language - French 13 87 67
2019 First official language - English 32 68 340
2019 First official language - French 14 86 73
2018 First official language - English 24 76 336
2018 First official language - French 20 80 71

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 303
2020 First official language - French 32 68 67
2019 First official language - English 41 59 340
2019 First official language - French 33 67 73
2018 First official language - English 39 61 339
2018 First official language - French 33 67 72

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 303
2020 First official language - French 0 100 67

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 303
2020 First official language - French 0 100 67
2019 First official language - English 13 87 340
2019 First official language - French 6 94 73

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 303
2020 First official language - French 8 92 67
2019 First official language - English 19 81 340
2019 First official language - French 12 88 73
2018 First official language - English 17 83 338
2018 First official language - French 13 87 72

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 303
2020 First official language - French 9 91 67
2019 First official language - English 11 89 340
2019 First official language - French 8 92 73
2018 First official language - English 14 86 336
2018 First official language - French 11 89 71

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 303
2020 First official language - French 0 100 67
2019 First official language - English 0 100 340
2019 First official language - French 0 100 73

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 303
2020 First official language - French 31 69 67
2019 First official language - English 16 84 340
2019 First official language - French 34 66 73
2018 First official language - English 18 82 337
2018 First official language - French 29 71 73

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 303
2020 First official language - French 26 74 67
2019 First official language - English 31 69 336
2019 First official language - French 25 75 72
2018 First official language - English 30 70 339
2018 First official language - French 47 53 73

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 303
2020 First official language - French 12 88 67
2019 First official language - English 16 84 336
2019 First official language - French 14 86 72
2018 First official language - English 18 82 338
2018 First official language - French 23 77 72

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 337
2018 First official language - French 11 89 73

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 303
2020 First official language - French 31 69 67
2019 First official language - English 15 85 336
2019 First official language - French 9 91 72
2018 First official language - English 12 88 339
2018 First official language - French 23 77 73

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 336
2018 First official language - French 9 91 71

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 303
2020 First official language - French 8 92 67
2018 First official language - English 4 96 336
2018 First official language - French 9 91 71

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 303
2020 First official language - French 9 91 67
2019 First official language - English 8 92 336
2019 First official language - French 13 87 72

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 303
2020 First official language - French 37 63 67
2019 First official language - English 53 47 336
2019 First official language - French 55 45 72
2018 First official language - English 49 51 339
2018 First official language - French 35 65 71

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 322
2018 First official language - French 8 92 66

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 282
2020 First official language - French 20 80 60
2018 First official language - English 19 81 322
2018 First official language - French 26 74 65

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 282
2020 First official language - French 0 100 60
2018 First official language - English 4 96 322
2018 First official language - French 0 100 65

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 282
2020 First official language - French 5 95 60
2018 First official language - English 7 93 322
2018 First official language - French 16 84 66

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 282
2020 First official language - French 17 83 60
2018 First official language - English 10 90 322
2018 First official language - French 14 86 66

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 282
2020 First official language - French 7 93 60
2018 First official language - English 11 89 323
2018 First official language - French 10 90 65

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 282
2020 First official language - French 25 75 60
2018 First official language - English 23 77 322
2018 First official language - French 31 69 67

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 282
2020 First official language - French 13 87 60
2018 First official language - English 7 93 323
2018 First official language - French 15 85 66

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 282
2020 First official language - French 46 54 60
2018 First official language - English 45 55 325
2018 First official language - French 32 68 67

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 64 36 282
2020 First official language - French 57 43 60
2018 First official language - English 64 36 328
2018 First official language - French 50 50 66

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 282
2020 First official language - French 22 78 60
2018 First official language - English 16 84 322
2018 First official language - French 13 87 65

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 19 20 5 4 27 5 57 13 4946
2020 First official language - French 18 26 17 4 1 28 5 66 8 1582
2019 First official language - English 21 17 21 5 4 25 6 56 14 4803
2019 First official language - French 14 22 23 3 2 30 6 56 8 1571
2018 First official language - English 18 20 26 5 4 23 4 52 11 5138
2018 First official language - French 14 26 22 3 2 30 5 60 7 1671
2017 First official language - English 20 19 22 4 4 25 5 56 12 4317
2017 First official language - French 12 22 22 4 2 30 7 55 9 1387
2014 First official language - English 16 21 24 5 4 26 5 53 13 4315
2014 First official language - French 11 23 23 3 2 32 6 55 9 1395

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 29 18 6 4 9 1 69 10 4958
2020 First official language - French 29 38 17 4 2 9 1 76 6 1585
2019 First official language - English 36 29 17 5 4 7 1 71 10 4801
2019 First official language - French 26 38 19 3 2 10 1 72 6 1563
2018 First official language - English 30 34 19 5 3 8 1 70 9 5125
2018 First official language - French 24 39 20 3 1 12 1 72 5 1664
2017 First official language - English 32 31 17 5 4 10 2 71 10 4305
2017 First official language - French 23 35 20 5 2 14 2 69 8 1385
2014 First official language - English 28 29 20 6 3 12 1 66 11 4313
2014 First official language - French 16 39 20 4 2 17 1 68 7 1393
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 29 20 13 10 0 1 57 23 4965
2020 First official language - French 32 26 21 12 8 0 1 58 20 1583

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 28 21 13 14 0 0 52 27 4952
2020 First official language - French 23 27 21 14 13 0 0 51 28 1578
2019 First official language - English 14 26 22 16 22 0 0 40 38 4821
2019 First official language - French 14 24 25 17 20 0 0 38 37 1576
2018 First official language - English 11 20 22 18 28 0 0 31 47 5152
2018 First official language - French 10 17 24 20 27 0 1 27 48 1671
2017 First official language - English 12 19 20 18 30 0 1 31 48 4313
2017 First official language - French 12 18 23 17 28 0 2 31 46 1382

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 27 25 17 12 0 0 46 29 4962
2020 First official language - French 18 28 29 16 9 1 0 46 25 1581
2019 First official language - English 22 30 26 13 9 0 0 52 23 4820
2019 First official language - French 19 28 28 15 9 0 0 48 24 1574
2018 First official language - English 19 29 28 15 10 0 0 47 24 5142
2018 First official language - French 13 29 30 18 9 0 1 42 27 1668
2017 First official language - English 20 30 26 14 9 0 0 50 24 4314
2017 First official language - French 17 24 32 18 9 0 1 41 27 1386

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 31 19 12 6 0 1 63 18 4951
2020 First official language - French 24 31 26 12 6 1 1 56 18 1577
2019 First official language - English 33 32 19 9 6 0 2 66 15 4806
2019 First official language - French 24 31 24 13 7 1 1 56 20 1573
2018 First official language - English 29 32 21 10 5 1 1 62 16 5123
2018 First official language - French 17 30 30 14 8 1 2 48 22 1665
2017 First official language - English 31 32 19 9 5 1 2 65 15 4310
2017 First official language - French 17 31 27 16 6 0 3 50 22 1379

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 23 21 15 13 0 2 50 29 4944
2020 First official language - French 23 28 22 15 9 1 1 52 25 1568
2019 First official language - English 25 23 23 15 13 0 1 49 28 4805
2019 First official language - French 24 25 23 15 11 1 1 50 27 1566
2018 First official language - English 22 25 22 16 14 1 1 47 30 5133
2018 First official language - French 16 27 26 16 12 1 2 45 29 1667
2017 First official language - English 22 23 24 16 14 0 1 46 30 4314
2017 First official language - French 18 24 25 18 12 0 4 44 30 1383

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 27 16 8 6 0 2 69 15 4950
2020 First official language - French 42 28 16 7 4 1 3 73 11 1576
2019 First official language - English 44 28 15 7 5 0 2 73 12 4804
2019 First official language - French 45 27 15 8 4 0 3 73 11 1568
2018 First official language - English 41 27 17 7 6 1 2 70 13 5136
2018 First official language - French 36 31 17 8 4 0 5 70 12 1667
2017 First official language - English 41 27 15 7 5 1 4 72 12 4305
2017 First official language - French 36 29 16 7 5 1 7 70 13 1382

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 26 23 14 13 0 0 49 27 4951
2020 First official language - French 28 29 25 10 8 1 0 57 18 1582
2019 First official language - English 26 29 23 11 11 0 0 55 22 4818
2019 First official language - French 32 28 21 11 7 0 1 60 19 1572
2018 First official language - English 23 27 23 14 11 0 0 51 25 5143
2018 First official language - French 24 29 24 13 7 1 2 55 21 1669
2017 First official language - English 22 31 24 13 10 0 0 53 23 4297
2017 First official language - French 25 28 26 12 8 0 1 53 21 1376

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 23 18 10 10 0 7 59 22 4958
2020 First official language - French 33 25 19 12 6 1 5 61 19 1579

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 34 20 10 5 0 1 65 15 4947
2020 First official language - French 30 35 22 9 3 1 1 66 12 1577
2019 First official language - English 30 36 20 9 5 1 1 66 14 4812
2019 First official language - French 27 35 23 10 4 1 1 63 14 1568
2018 First official language - English 26 36 22 10 5 1 1 63 15 5142
2018 First official language - French 21 38 27 9 3 1 2 59 13 1662
2017 First official language - English 29 33 21 10 6 1 1 62 16 4290
2017 First official language - French 24 34 24 10 5 0 2 60 16 1373

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 22 12 7 0 1 59 19 4953
2020 First official language - French 25 36 23 10 4 1 1 62 14 1575
2019 First official language - English 26 34 21 12 6 0 1 61 18 4814
2019 First official language - French 25 33 25 11 4 1 1 60 15 1570
2018 First official language - English 22 34 24 11 7 1 1 57 18 5143
2018 First official language - French 19 35 27 13 4 0 2 55 17 1662
2017 First official language - English 23 34 22 13 5 1 1 58 19 4291
2017 First official language - French 20 35 26 11 5 0 2 56 17 1377

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 32 19 11 6 0 0 64 17 4949
2020 First official language - French 29 34 21 11 4 1 0 64 15 1577
2019 First official language - English 31 33 20 10 6 0 0 64 15 4810
2019 First official language - French 28 33 22 11 4 1 1 62 15 1563
2018 First official language - English 29 34 20 10 6 0 1 64 16 5137
2018 First official language - French 22 35 25 11 4 1 1 59 16 1665
2017 First official language - English 31 32 20 11 5 1 1 63 17 4294
2017 First official language - French 24 36 20 12 6 0 2 61 18 1374

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 29 14 8 5 0 0 73 14 4940
2020 First official language - French 40 28 17 9 4 1 0 69 14 1576
2019 First official language - English 44 27 15 8 5 0 0 72 14 4803
2019 First official language - French 40 31 15 8 5 1 1 71 14 1566

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 29 22 10 6 0 1 61 16 4952
2020 First official language - French 33 32 20 9 5 0 1 65 14 1574

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 22 12 7 0 0 60 19 4951
2020 First official language - French 28 32 24 10 4 1 0 61 15 1577
2019 First official language - English 36 34 17 8 4 0 1 70 12 4793
2019 First official language - French 35 30 20 10 4 1 1 65 14 1562
2018 First official language - English 31 32 21 10 5 1 1 64 15 5125
2018 First official language - French 24 35 25 10 5 1 1 60 15 1660
2017 First official language - English 33 32 20 9 4 1 1 66 14 4285
2017 First official language - French 28 32 24 9 4 1 2 62 14 1372

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 30 15 7 3 0 1 74 10 4938
2020 First official language - French 48 31 14 5 1 0 1 80 6 1576
2019 First official language - English 51 26 13 5 4 0 1 77 9 4800
2019 First official language - French 53 27 13 4 2 0 1 81 6 1566
2018 First official language - English 49 26 14 6 4 0 1 76 10 5132
2018 First official language - French 46 29 15 4 3 0 2 77 7 1661
2017 First official language - English 50 25 14 5 5 0 1 76 10 4315
2017 First official language - French 51 25 15 5 2 0 2 78 7 1386

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 34 22 10 5 0 0 62 15 4934
2020 First official language - French 29 37 22 9 2 0 0 66 12 1577

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 15 5 3 2 0 5 89 5 4940
2020 First official language - French 63 20 9 3 1 1 4 87 4 1573
2019 First official language - English 74 12 5 2 2 1 4 91 4 4787
2019 First official language - French 69 17 5 1 1 1 6 92 2 1562
2018 First official language - English 70 15 6 2 1 2 3 89 4 5122
2018 First official language - French 60 24 7 2 1 1 5 89 4 1661

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 11 6 3 2 1 2 88 6 4939
2020 First official language - French 77 11 4 3 3 1 1 89 6 1576
2019 First official language - English 72 13 7 4 3 0 1 86 7 4811
2019 First official language - French 69 15 7 4 3 0 2 86 7 1572
2018 First official language - English 68 16 7 4 3 1 2 86 7 5131
2018 First official language - French 66 16 7 4 2 1 5 86 6 1663
2017 First official language - English 72 13 7 4 2 1 1 87 6 4313
2017 First official language - French 67 16 6 4 3 0 4 86 7 1383

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 26 9 3 2 0 1 86 6 4921
2020 First official language - French 62 22 9 3 3 0 1 85 6 1575
2019 First official language - English 52 30 10 4 3 0 1 83 6 4800
2019 First official language - French 54 25 13 4 3 0 1 80 7 1567
2018 First official language - English 49 30 13 4 2 0 1 80 7 5154
2018 First official language - French 48 29 13 4 3 0 3 80 7 1673
2017 First official language - English 51 31 11 4 2 0 1 83 6 4315
2017 First official language - French 48 28 14 5 2 0 2 78 8 1383

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 19 11 5 5 0 0 79 9 4933
2020 First official language - French 63 19 8 5 4 0 1 83 9 1579
2019 First official language - English 57 23 11 5 5 0 0 80 9 4792
2019 First official language - French 59 19 11 6 3 0 1 79 10 1565
2018 First official language - English 51 25 12 6 5 0 0 77 11 5144
2018 First official language - French 54 22 12 6 3 0 3 79 9 1666
2017 First official language - English 56 22 11 6 4 1 1 79 10 4315
2017 First official language - French 55 22 12 6 3 0 2 79 9 1383

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 16 7 2 1 0 15 87 4 4941
2020 First official language - French 62 15 5 2 1 0 14 90 4 1575
2019 First official language - English 58 15 6 2 1 0 17 88 4 4771
2019 First official language - French 59 12 8 2 1 0 17 86 4 1566
2018 First official language - English 53 16 7 2 1 0 20 87 4 5124
2018 First official language - French 50 17 8 2 2 0 21 86 4 1662
2017 First official language - English 55 17 7 2 1 0 19 88 3 4309
2017 First official language - French 51 16 8 2 1 0 22 86 4 1383

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 22 9 3 1 0 2 87 4 4953
2020 First official language - French 72 18 6 1 1 0 2 92 2 1574
2019 First official language - English 64 21 8 2 1 0 3 88 4 4789
2019 First official language - French 69 19 6 2 1 0 4 91 3 1564
2018 First official language - English 59 25 9 2 1 0 3 87 4 5137
2018 First official language - French 62 21 8 1 1 1 7 90 2 1668
2017 First official language - English 62 23 7 2 1 0 5 89 3 4285
2017 First official language - French 64 20 7 2 1 0 7 90 2 1374

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 16 7 4 4 0 1 85 8 4963
2020 First official language - French 71 13 6 4 4 0 2 86 8 1580
2019 First official language - English 68 16 6 4 5 0 1 85 9 4809
2019 First official language - French 70 13 6 4 4 0 3 86 8 1570
2018 First official language - English 64 16 7 5 5 1 2 82 10 5153
2018 First official language - French 63 16 8 5 5 0 4 82 10 1669
2017 First official language - English 61 19 8 5 4 0 2 82 10 4318
2017 First official language - French 63 14 8 4 5 0 6 81 10 1381

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 15 6 3 0 0 76 9 4955
2020 First official language - French 48 30 13 5 2 0 1 79 7 1584
2019 First official language - English 52 30 12 4 2 0 1 82 6 4790
2019 First official language - French 56 26 12 3 2 0 1 83 5 1570
2018 First official language - English 47 32 14 4 2 0 1 80 6 5141
2018 First official language - French 47 29 15 4 2 0 3 78 6 1666
2017 First official language - English 47 32 14 4 1 0 1 81 5 4312
2017 First official language - French 49 28 14 3 3 0 3 80 6 1381

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 42 22 7 3 0 0 68 10 4964
2020 First official language - French 28 41 22 6 3 0 0 70 8 1578

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 33 35 14 6 0 0 45 19 4963
2020 First official language - French 11 36 38 12 3 0 0 47 15 1584
2019 First official language - English 15 36 32 12 5 0 0 51 17 4829
2019 First official language - French 15 35 35 13 3 0 0 50 16 1575
2018 First official language - English 12 33 35 14 5 0 0 45 19 5166
2018 First official language - French 12 34 38 12 3 0 0 46 16 1675
2017 First official language - English 13 30 36 14 7 0 0 43 21 4325
2017 First official language - French 12 27 40 16 5 0 0 39 21 1387

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 21 40 20 8 0 0 29 32 4956
2020 First official language - French 5 18 38 26 12 0 0 38 24 1578
2019 First official language - English 9 18 38 23 11 0 0 34 28 4804
2019 First official language - French 6 15 38 26 14 0 0 41 21 1566
2018 First official language - English 10 18 39 22 10 0 0 33 27 5126
2018 First official language - French 5 15 36 30 14 0 1 44 20 1660
2017 First official language - English 8 18 42 22 10 0 1 32 26 4310
2017 First official language - French 4 19 39 21 17 0 0 38 23 1379

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 12 7 5 1 0 76 12 4959
2020 First official language - French 33 40 16 6 1 3 0 76 7 1581
2019 First official language - English 32 39 15 8 4 2 0 72 13 4822
2019 First official language - French 26 42 20 7 3 3 0 69 10 1576
2018 First official language - English 28 40 16 10 5 2 0 69 15 5147
2018 First official language - French 23 44 17 8 2 5 0 71 11 1668
2017 First official language - English 21 39 17 12 7 3 0 63 19 4319
2017 First official language - French 19 42 21 8 3 6 0 65 12 1384

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 14 11 8 2 0 65 20 4950
2020 First official language - French 29 34 19 10 3 4 0 66 14 1577

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 28 11 13 10 1 0 65 23 4947
2020 First official language - French 37 31 14 11 4 2 0 70 15 1581

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 27 14 6 4 3 1 76 10 4937
2020 First official language - French 44 32 14 5 2 3 0 78 8 1576

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 16 12 7 1 0 64 20 4963
2020 First official language - French 29 37 19 8 5 1 0 67 13 1582
2019 First official language - English 25 36 18 13 8 1 0 62 21 4825
2019 First official language - French 23 40 19 13 3 2 0 64 17 1572
2018 First official language - English 22 36 19 14 8 1 0 58 23 5150
2018 First official language - French 18 45 20 11 4 2 0 65 15 1673
2017 First official language - English 18 37 17 15 11 2 0 56 26 4317
2017 First official language - French 15 43 21 12 7 1 0 59 19 1382

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 38 11 14 5 0 0 70 19 4968
2020 First official language - French 32 41 18 7 2 1 0 74 9 1580

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 13 12 6 1 0 69 18 4958
2020 First official language - French 31 40 15 9 3 1 0 73 12 1577

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 36 16 10 6 1 1 68 16 4930
2020 First official language - French 29 39 20 6 3 1 1 70 9 1573

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 14 6 4 1 1 76 10 4953
2020 First official language - French 36 41 12 6 2 2 1 79 8 1580

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 13 9 1 1 16 9 85 2 4949
2020 First official language - French 58 30 6 1 1 3 1 92 2 1581

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 32 10 7 6 2 0 77 13 4955
2020 First official language - French 39 36 12 7 3 3 0 77 10 1578

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 9 7 4 0 0 80 11 4956
2020 First official language - French 44 37 8 6 3 1 0 83 9 1576

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 28 10 9 7 0 0 74 16 4956
2020 First official language - French 42 37 12 6 3 1 0 79 9 1574

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 43 14 16 8 0 1 62 24 1680
2020 First official language - French 13 46 19 18 3 1 0 60 22 492
2019 First official language - English 17 41 16 15 9 2 1 59 25 1481
2019 First official language - French 15 43 18 13 8 2 1 60 21 485

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 64 36 1680
2020 First official language - French 69 31 492

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 37 17 20 8 0 0 55 27 1447
2020 First official language - French 15 34 21 20 8 0 1 50 29 440
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 4932
2020 First official language - French 7 93 1579

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 4941
2020 First official language - French 8 92 1579
2019 First official language - English 12 88 4815
2019 First official language - French 11 89 1578
2017 First official language - English 13 87 4318
2017 First official language - French 9 91 1385
2014 First official language - English 13 87 4299
2014 First official language - French 11 89 1391

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 418
2020 First official language - French 31 69 128

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 80 20 416
2020 First official language - French 75 25 129
2019 First official language - English 77 23 573
2019 First official language - French 73 27 179
2017 First official language - English 73 27 594
2017 First official language - French 74 26 151
2014 First official language - English 71 29 564
2014 First official language - French 73 27 155

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 6 7 4 0 0 82 11 331
2020 First official language - French 41 48 7 3 0 0 0 90 3 98
2019 First official language - English 52 28 7 8 4 0 0 80 12 453
2019 First official language - French 48 33 11 7 1 0 1 81 8 143
2017 First official language - English 53 35 4 4 4 0 1 88 8 470
2017 First official language - French 42 35 12 4 4 1 1 79 8 119
2014 First official language - English 56 27 4 7 4 0 1 84 12 409
2014 First official language - French 49 36 8 5 2 0 1 85 6 119

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 30 10 7 4 3 4 78 11 4957
2020 First official language - French 41 36 10 5 2 3 4 82 7 1577
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 40 19 1 50 50 4971
2020 First official language - French 41 44 14 0 52 48 1583

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 1814
2020 First official language - French 32 68 594

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 22 14 22 28 1 2 34 52 1811
2020 First official language - French 9 28 20 20 19 0 4 39 40 593

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 18 14 23 36 1 1 25 60 1813
2020 First official language - French 4 21 21 22 29 1 2 26 52 594

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 19 13 7 8 1 7 69 16 4966
2020 First official language - French 40 18 16 8 7 1 10 65 17 1582
2019 First official language - English 37 20 16 9 12 1 5 61 22 4784
2019 First official language - French 34 19 17 11 11 0 9 58 24 1554
2018 First official language - English 34 18 16 11 12 2 6 58 25 5156
2018 First official language - French 33 17 18 13 10 1 8 55 26 1670
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