2020 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - SO

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 19 53 9 16 3 0 0 72 19 184
2020 SO-00 40 50 0 10 0 0 0 90 10 10
2020 SO-03 14 55 14 14 3 0 0 69 17 29
2020 SO-04 26 57 9 9 0 0 0 83 9 23
2020 SO-05 12 58 4 15 12 0 0 69 27 26
2020 SO-06 30 50 0 20 0 0 0 80 20 10
2020 SO-07 9 52 4 30 4 0 0 61 35 23
2020 SO-08 11 56 22 11 0 0 0 67 11 18
2020 SO-10 18 64 0 18 0 0 0 82 18 11
2020 SO-11 36 27 9 27 0 0 0 64 27 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 57 25 11 5 1 1 1 83 6 185
2020 SO-00 70 30 0 0 0 0 0 100 0 10
2020 SO-03 53 30 10 3 0 3 0 86 3 30
2020 SO-04 61 17 4 13 4 0 0 78 17 23
2020 SO-05 42 31 23 0 4 0 0 73 4 26
2020 SO-06 80 20 0 0 0 0 0 100 0 10
2020 SO-07 52 30 13 0 0 0 4 86 0 23
2020 SO-08 72 17 11 0 0 0 0 89 0 18
2020 SO-10 64 18 0 18 0 0 0 82 18 11
2020 SO-11 55 18 27 0 0 0 0 73 0 11
2017 SO 51 35 6 5 3 0 0 86 8 160
2017 SO-00 50 20 10 20 0 0 0 70 20 10
2017 SO-03 48 39 3 6 3 0 0 88 9 33
2017 SO-04 42 39 11 8 0 0 0 81 8 28
2017 SO-05 60 40 0 0 0 0 0 100 0 15
2017 SO-06 42 42 8 0 8 0 0 83 8 12
2017 SO-07 57 36 7 0 0 0 0 93 0 14
2017 SO-08 55 45 0 0 0 0 0 100 0 11
2014 SO 58 28 7 4 2 0 1 87 5 282
2014 SO-03 58 32 5 2 3 0 2 91 5 66
2014 SO-04 58 28 8 4 2 0 0 87 6 53
2014 SO-05 63 20 10 3 3 0 0 83 7 30
2014 SO-06 86 14 0 0 0 0 0 100 0 14
2014 SO-07 64 26 4 4 0 2 0 92 4 27
2014 SO-08 47 40 7 7 0 0 0 87 7 15
2014 SO-10 70 10 10 0 0 0 10 89 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 21 52 13 11 3 0 1 74 14 184
2020 SO-00 40 50 0 10 0 0 0 90 10 10
2020 SO-03 14 59 10 14 3 0 0 72 17 29
2020 SO-04 30 52 13 4 0 0 0 83 4 23
2020 SO-05 15 38 23 15 8 0 0 54 23 26
2020 SO-06 40 40 20 0 0 0 0 80 0 10
2020 SO-07 17 43 17 22 0 0 0 61 22 23
2020 SO-08 11 61 0 17 11 0 0 72 28 18
2020 SO-10 18 64 18 0 0 0 0 82 0 11
2020 SO-11 36 36 9 18 0 0 0 73 18 11
2019 SO 28 43 10 14 6 0 0 71 20 242
2019 SO-03 25 48 13 10 4 0 0 73 13 52
2019 SO-04 40 32 10 12 6 0 0 72 18 50
2019 SO-05 20 50 10 20 0 0 0 70 20 20
2019 SO-06 15 65 5 10 5 0 0 80 15 20
2019 SO-07 32 39 7 21 0 0 0 71 21 28
2019 SO-08 18 35 0 18 29 0 0 53 47 17
2019 SO-10 0 64 9 18 9 0 0 64 27 11
2017 SO 20 42 9 21 7 0 0 62 29 160
2017 SO-00 30 30 10 30 0 0 0 60 30 10
2017 SO-03 33 21 9 30 6 0 0 55 36 33
2017 SO-04 23 34 19 19 6 0 0 57 25 28
2017 SO-05 27 40 7 20 7 0 0 67 27 15
2017 SO-06 0 67 0 25 8 0 0 67 33 12
2017 SO-07 7 36 21 29 7 0 0 43 36 14
2017 SO-08 9 55 0 9 27 0 0 64 36 11
2014 SO 30 38 9 15 9 0 0 68 24 282
2014 SO-03 33 39 15 8 5 0 0 73 12 66
2014 SO-04 43 32 2 11 11 0 0 75 23 53
2014 SO-05 23 33 3 23 17 0 0 57 40 30
2014 SO-06 36 36 7 21 0 0 0 71 21 14
2014 SO-07 30 40 11 11 8 0 0 70 19 27
2014 SO-08 20 20 13 27 20 0 0 40 47 15
2014 SO-10 20 60 0 10 10 0 0 80 20 10

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 8 36 17 30 9 0 0 44 39 185
2020 SO-00 20 70 10 0 0 0 0 90 0 10
2020 SO-03 3 37 10 33 17 0 0 40 50 30
2020 SO-04 22 22 13 39 4 0 0 43 43 23
2020 SO-05 4 31 19 31 15 0 0 35 46 26
2020 SO-06 30 40 10 20 0 0 0 70 20 10
2020 SO-07 0 30 22 39 9 0 0 30 48 23
2020 SO-08 0 22 22 39 17 0 0 22 56 18
2020 SO-10 0 55 9 27 9 0 0 55 36 11
2020 SO-11 18 45 0 36 0 0 0 64 36 11
2019 SO 12 40 13 24 11 0 0 52 34 242
2019 SO-03 10 50 15 17 8 0 0 60 25 52
2019 SO-04 16 34 16 28 6 0 0 50 34 50
2019 SO-05 10 50 5 25 5 0 5 63 32 20
2019 SO-06 20 30 10 35 5 0 0 50 40 20
2019 SO-07 0 43 11 32 14 0 0 43 46 28
2019 SO-08 6 35 18 12 29 0 0 41 41 17
2019 SO-10 9 27 0 45 18 0 0 36 64 11
2018 SO 10 46 11 21 11 1 0 57 32 412
2018 SO-03 8 51 11 19 11 0 1 59 30 102
2018 SO-04 10 48 16 16 9 1 0 59 25 81
2018 SO-05 9 45 14 20 13 0 0 54 32 56
2018 SO-06 16 36 12 20 12 0 4 54 33 25
2018 SO-07 7 52 5 19 17 0 0 60 36 42
2018 SO-08 19 37 11 30 4 0 0 56 33 27
2018 SO-09 9 45 0 36 9 0 0 55 45 11
2018 SO-10 8 31 0 38 23 0 0 38 62 13
2018 SO-11 8 42 0 42 8 0 0 50 50 12
2017 SO 6 33 11 31 20 0 0 39 51 160
2017 SO-00 10 30 0 20 40 0 0 40 60 10
2017 SO-03 3 27 6 36 27 0 0 30 64 33
2017 SO-04 8 35 19 26 12 0 0 42 39 28
2017 SO-05 0 47 20 13 20 0 0 47 33 15
2017 SO-06 8 33 0 33 25 0 0 42 58 12
2017 SO-07 7 36 0 50 7 0 0 43 57 14
2017 SO-08 0 45 27 9 18 0 0 45 27 11
2014 SO 9 29 16 28 17 0 1 38 46 282
2014 SO-03 12 38 15 21 14 0 0 50 35 66
2014 SO-04 6 34 19 25 17 0 0 40 42 53
2014 SO-05 7 27 23 23 20 0 0 33 43 30
2014 SO-06 0 43 7 43 7 0 0 43 50 14
2014 SO-07 8 36 11 15 26 0 4 45 43 27
2014 SO-08 13 13 7 53 13 0 0 27 67 15
2014 SO-10 10 30 30 20 10 0 0 40 30 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 19 47 15 15 4 0 0 66 19 185
2020 SO-00 30 60 0 10 0 0 0 90 10 10
2020 SO-03 10 37 17 17 20 0 0 47 37 30
2020 SO-04 30 43 13 13 0 0 0 74 13 23
2020 SO-05 4 58 19 15 4 0 0 62 19 26
2020 SO-06 30 30 10 30 0 0 0 60 30 10
2020 SO-07 4 48 22 22 4 0 0 52 26 23
2020 SO-08 22 56 6 17 0 0 0 78 17 18
2020 SO-10 9 73 18 0 0 0 0 82 0 11
2020 SO-11 55 27 9 9 0 0 0 82 9 11
2019 SO 26 49 9 12 4 0 0 76 16 242
2019 SO-03 21 52 10 15 2 0 0 73 17 52
2019 SO-04 32 40 12 12 4 0 0 72 16 50
2019 SO-05 35 50 0 5 10 0 0 85 15 20
2019 SO-06 25 60 5 10 0 0 0 85 10 20
2019 SO-07 14 57 4 18 7 0 0 71 25 28
2019 SO-08 18 65 6 6 6 0 0 82 12 17
2019 SO-10 18 36 9 27 9 0 0 55 36 11
2017 SO 30 42 11 14 3 0 0 72 17 160
2017 SO-00 20 50 0 10 20 0 0 70 30 10
2017 SO-03 24 33 21 18 3 0 0 58 21 33
2017 SO-04 30 49 4 12 5 0 0 79 17 28
2017 SO-05 40 40 7 13 0 0 0 80 13 15
2017 SO-06 33 42 8 17 0 0 0 75 17 12
2017 SO-07 21 50 21 7 0 0 0 71 7 14
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2014 SO 30 46 11 10 3 0 0 76 13 282
2014 SO-03 36 44 11 8 2 0 0 80 9 66
2014 SO-04 38 42 8 9 4 0 0 79 13 53
2014 SO-05 37 40 10 7 7 0 0 77 13 30
2014 SO-06 29 43 14 14 0 0 0 71 14 14
2014 SO-07 30 49 15 5 0 0 0 79 5 27
2014 SO-08 20 53 13 13 0 0 0 73 13 15
2014 SO-10 30 30 10 20 10 0 0 60 30 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 9 31 17 22 19 0 1 41 42 183
2020 SO-00 20 20 10 10 40 0 0 40 50 10
2020 SO-03 10 28 14 24 24 0 0 38 48 29
2020 SO-04 17 22 30 17 13 0 0 39 30 23
2020 SO-05 8 23 23 23 23 0 0 31 46 26
2020 SO-06 30 30 20 10 10 0 0 60 20 10
2020 SO-07 4 17 9 35 35 0 0 22 70 23
2020 SO-08 6 41 18 18 18 0 0 47 35 17
2020 SO-10 9 27 27 18 0 0 18 44 22 11
2020 SO-11 0 73 9 18 0 0 0 73 18 11
2019 SO 15 31 20 16 17 0 1 46 34 242
2019 SO-03 19 31 21 12 15 0 2 51 27 52
2019 SO-04 12 36 24 8 20 0 0 48 28 50
2019 SO-05 5 55 10 15 10 0 5 63 26 20
2019 SO-06 20 30 10 20 20 0 0 50 40 20
2019 SO-07 14 25 21 25 14 0 0 39 39 28
2019 SO-08 6 24 18 29 24 0 0 29 53 17
2019 SO-10 9 36 9 27 18 0 0 45 45 11
2018 SO 12 34 25 18 9 1 1 47 28 413
2018 SO-03 12 41 25 14 6 2 1 55 20 102
2018 SO-04 10 37 28 11 11 0 2 48 23 81
2018 SO-05 9 30 34 14 11 0 2 40 25 56
2018 SO-06 20 16 12 40 12 0 0 36 52 25
2018 SO-07 2 38 24 24 12 0 0 40 36 42
2018 SO-08 11 33 19 26 11 0 0 44 37 27
2018 SO-09 8 33 50 8 0 0 0 42 8 12
2018 SO-10 8 31 15 23 23 0 0 38 46 13
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 15 25 15 18 25 0 1 41 44 160
2017 SO-00 10 20 10 10 50 0 0 30 60 10
2017 SO-03 15 18 18 18 30 0 0 33 48 33
2017 SO-04 15 23 19 19 25 0 0 38 43 28
2017 SO-05 27 20 20 20 13 0 0 47 33 15
2017 SO-06 17 17 17 17 33 0 0 33 50 12
2017 SO-07 7 21 36 14 21 0 0 29 36 14
2017 SO-08 0 27 9 45 18 0 0 27 64 11
2014 SO 13 31 22 20 12 0 1 45 33 282
2014 SO-03 21 36 15 11 17 0 0 58 27 66
2014 SO-04 13 47 17 17 6 0 0 60 23 53
2014 SO-05 7 27 27 33 7 0 0 33 40 30
2014 SO-06 29 7 7 36 21 0 0 36 57 14
2014 SO-07 8 30 28 30 4 0 0 38 34 27
2014 SO-08 0 27 40 27 7 0 0 27 33 15
2014 SO-10 20 10 10 50 0 0 10 33 56 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 29 38 18 11 3 0 0 67 15 184
2020 SO-00 20 30 0 50 0 0 0 50 50 10
2020 SO-03 20 40 13 13 13 0 0 60 27 30
2020 SO-04 35 30 26 9 0 0 0 65 9 23
2020 SO-05 36 28 32 4 0 0 0 64 4 25
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 17 39 35 9 0 0 0 57 9 23
2020 SO-08 22 61 6 11 0 0 0 83 11 18
2020 SO-10 36 36 27 0 0 0 0 73 0 11
2020 SO-11 36 18 18 27 0 0 0 55 27 11
2019 SO 32 48 11 7 2 0 0 81 9 242
2019 SO-03 38 44 12 4 2 0 0 83 6 52
2019 SO-04 36 44 14 2 4 0 0 80 6 50
2019 SO-05 50 45 0 5 0 0 0 95 5 20
2019 SO-06 25 60 15 0 0 0 0 85 0 20
2019 SO-07 11 71 7 7 4 0 0 82 11 28
2019 SO-08 24 53 0 18 6 0 0 76 24 17
2019 SO-10 27 45 9 18 0 0 0 73 18 11
2018 SO 34 48 10 6 2 0 0 82 8 412
2018 SO-03 39 43 12 3 3 0 0 82 6 102
2018 SO-04 36 44 10 7 2 0 0 80 10 81
2018 SO-05 34 50 9 5 2 0 0 84 7 56
2018 SO-06 36 48 8 4 4 0 0 84 8 25
2018 SO-07 19 60 10 10 2 0 0 79 12 42
2018 SO-08 33 59 7 0 0 0 0 93 0 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 15 46 23 15 0 0 0 62 15 13
2018 SO-11 42 58 0 0 0 0 0 100 0 12
2017 SO 38 41 8 9 3 0 0 80 12 160
2017 SO-00 40 40 0 20 0 0 0 80 20 10
2017 SO-03 30 42 12 9 6 0 0 73 15 33
2017 SO-04 45 35 4 9 8 0 0 80 16 28
2017 SO-05 40 47 13 0 0 0 0 87 0 15
2017 SO-06 50 33 8 8 0 0 0 83 8 12
2017 SO-07 50 29 14 7 0 0 0 79 7 14
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2014 SO 39 46 8 5 2 0 1 85 7 282
2014 SO-03 35 48 12 3 2 0 0 83 5 66
2014 SO-04 57 38 4 2 0 0 0 94 2 53
2014 SO-05 43 37 7 13 0 0 0 80 13 30
2014 SO-06 36 57 0 7 0 0 0 93 7 14
2014 SO-07 38 45 8 5 4 0 0 83 9 27
2014 SO-08 47 47 0 7 0 0 0 93 7 15
2014 SO-10 40 50 0 0 10 0 0 90 10 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 11 31 26 22 9 0 1 43 32 184
2020 SO-03 13 27 13 30 17 0 0 40 47 30
2020 SO-04 17 35 30 17 0 0 0 52 17 23
2020 SO-05 19 31 38 12 0 0 0 50 12 26
2020 SO-06 30 20 30 20 0 0 0 50 20 10
2020 SO-07 0 22 35 30 13 0 0 22 43 23
2020 SO-08 11 44 17 22 6 0 0 56 28 18
2020 SO-10 0 18 55 18 9 0 0 18 27 11
2020 SO-11 18 36 0 27 18 0 0 55 45 11
2019 SO 13 29 24 19 13 1 0 43 32 241
2019 SO-03 21 33 21 17 8 0 0 54 25 52
2019 SO-04 8 26 30 30 6 0 0 34 36 50
2019 SO-05 5 55 15 10 5 5 5 67 17 20
2019 SO-06 10 40 30 10 5 5 0 53 16 20
2019 SO-07 14 32 21 18 14 0 0 46 32 28
2019 SO-08 12 12 24 18 35 0 0 24 53 17
2019 SO-10 0 18 36 36 9 0 0 18 45 11
2018 SO 13 28 27 18 11 1 0 42 30 411
2018 SO-03 20 36 25 11 9 0 0 55 20 101
2018 SO-04 9 23 25 26 16 1 0 33 43 81
2018 SO-05 11 30 34 16 5 2 2 43 22 56
2018 SO-06 12 32 20 16 20 0 0 44 36 25
2018 SO-07 12 19 29 24 17 0 0 31 40 42
2018 SO-08 4 38 38 12 8 0 0 42 19 26
2018 SO-09 8 25 17 50 0 0 0 33 50 12
2018 SO-10 8 8 46 23 15 0 0 15 38 13
2018 SO-11 0 50 8 25 17 0 0 50 42 12
2017 SO 12 30 19 22 17 0 0 42 39 160
2017 SO-00 10 10 10 50 20 0 0 20 70 10
2017 SO-03 12 36 15 12 24 0 0 48 36 33
2017 SO-04 19 23 19 19 21 0 0 41 40 28
2017 SO-05 20 20 33 20 7 0 0 40 27 15
2017 SO-06 0 33 17 33 17 0 0 33 50 12
2017 SO-07 14 43 14 29 0 0 0 57 29 14
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2014 SO 14 37 21 15 12 0 0 51 28 282
2014 SO-03 15 45 23 6 11 0 0 61 17 66
2014 SO-04 17 36 23 9 15 0 0 53 25 53
2014 SO-05 17 47 27 0 10 0 0 63 10 30
2014 SO-06 21 29 14 29 7 0 0 50 36 14
2014 SO-07 15 34 13 15 23 0 0 49 38 27
2014 SO-08 20 13 13 33 20 0 0 33 53 15
2014 SO-10 0 40 30 20 0 10 0 44 22 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 27 44 16 11 2 0 0 70 13 183
2020 SO-03 30 33 17 17 3 0 0 63 20 30
2020 SO-04 35 35 26 4 0 0 0 70 4 23
2020 SO-05 19 54 15 8 4 0 0 73 12 26
2020 SO-06 40 40 10 10 0 0 0 80 10 10
2020 SO-07 22 43 22 9 4 0 0 65 13 23
2020 SO-08 24 59 12 6 0 0 0 82 6 17
2020 SO-10 9 73 9 9 0 0 0 82 9 11
2020 SO-11 36 36 9 18 0 0 0 73 18 11
2019 SO 22 48 17 9 4 0 0 70 13 241
2019 SO-03 23 50 12 13 2 0 0 73 15 52
2019 SO-04 22 46 22 2 8 0 0 68 10 50
2019 SO-05 15 60 15 10 0 0 0 75 10 20
2019 SO-06 20 65 15 0 0 0 0 85 0 20
2019 SO-07 11 54 25 11 0 0 0 64 11 28
2019 SO-08 18 41 12 24 6 0 0 59 29 17
2019 SO-10 27 45 9 9 9 0 0 73 18 11
2018 SO 25 46 15 9 3 1 0 72 12 413
2018 SO-03 30 51 11 6 1 0 1 82 7 102
2018 SO-04 26 40 19 12 4 0 0 65 16 81
2018 SO-05 29 39 18 11 4 0 0 68 14 56
2018 SO-06 16 60 8 8 4 4 0 79 13 25
2018 SO-07 21 43 21 12 2 0 0 64 14 42
2018 SO-08 15 59 22 4 0 0 0 74 4 27
2018 SO-09 8 67 8 17 0 0 0 75 17 12
2018 SO-10 15 38 38 0 8 0 0 54 8 13
2018 SO-11 33 58 0 8 0 0 0 92 8 12
2017 SO 22 48 17 10 3 0 0 70 13 160
2017 SO-00 30 40 0 10 20 0 0 70 30 10
2017 SO-03 21 45 21 12 0 0 0 67 12 33
2017 SO-04 19 45 23 10 4 0 0 64 13 28
2017 SO-05 27 47 20 7 0 0 0 73 7 15
2017 SO-06 25 58 0 17 0 0 0 83 17 12
2017 SO-07 29 21 43 7 0 0 0 50 7 14
2017 SO-08 18 64 9 9 0 0 0 82 9 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 37 43 13 4 2 1 0 81 6 182
2020 SO-03 23 47 13 13 3 0 0 70 17 30
2020 SO-04 48 43 5 5 0 0 0 90 5 21
2020 SO-05 27 58 12 0 4 0 0 85 4 26
2020 SO-06 60 10 30 0 0 0 0 70 0 10
2020 SO-07 26 48 22 4 0 0 0 74 4 23
2020 SO-08 39 39 17 0 6 0 0 78 6 18
2020 SO-10 45 55 0 0 0 0 0 100 0 11
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 32 46 15 4 3 0 0 78 7 240
2019 SO-03 25 56 15 2 2 0 0 81 4 52
2019 SO-04 43 39 16 2 0 0 0 82 2 49
2019 SO-05 25 40 25 10 0 0 0 65 10 20
2019 SO-06 40 50 5 5 0 0 0 90 5 20
2019 SO-07 29 46 21 0 4 0 0 75 4 28
2019 SO-08 41 35 12 6 6 0 0 76 12 17
2019 SO-10 9 73 0 9 9 0 0 82 18 11
2018 SO 33 46 12 7 2 0 0 80 9 411
2018 SO-03 31 51 12 2 3 0 1 83 5 102
2018 SO-04 37 37 16 9 1 0 0 74 10 81
2018 SO-05 32 45 13 9 2 0 0 77 11 56
2018 SO-06 36 52 8 0 4 0 0 88 4 25
2018 SO-07 24 48 12 17 0 0 0 71 17 42
2018 SO-08 24 64 12 0 0 0 0 88 0 25
2018 SO-09 42 42 8 8 0 0 0 83 8 12
2018 SO-10 23 54 0 15 8 0 0 77 23 13
2018 SO-11 42 50 8 0 0 0 0 92 0 12
2017 SO 32 42 13 7 6 0 0 74 13 160
2017 SO-00 30 40 0 20 10 0 0 70 30 10
2017 SO-03 18 48 21 9 3 0 0 67 12 33
2017 SO-04 27 54 8 8 4 0 0 81 11 28
2017 SO-05 33 40 20 7 0 0 0 73 7 15
2017 SO-06 58 42 0 0 0 0 0 100 0 12
2017 SO-07 29 43 14 7 7 0 0 71 14 14
2017 SO-08 55 27 9 9 0 0 0 82 9 11
2014 SO 31 50 11 4 1 1 0 83 6 282
2014 SO-03 24 58 9 6 0 3 0 84 6 66
2014 SO-04 40 49 8 4 0 0 0 89 4 53
2014 SO-05 27 47 17 3 7 0 0 73 10 30
2014 SO-06 36 57 0 7 0 0 0 93 7 14
2014 SO-07 26 53 13 4 4 0 0 79 8 27
2014 SO-08 40 47 7 0 7 0 0 87 7 15
2014 SO-10 50 30 0 10 0 10 0 89 11 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 18 39 18 15 9 1 0 57 24 184
2020 SO-03 17 33 13 20 17 0 0 50 37 30
2020 SO-04 22 39 30 9 0 0 0 61 9 23
2020 SO-05 23 27 31 19 0 0 0 50 19 26
2020 SO-06 30 50 10 10 0 0 0 80 10 10
2020 SO-07 9 39 26 22 4 0 0 48 26 23
2020 SO-08 17 50 17 11 6 0 0 67 17 18
2020 SO-10 18 45 27 9 0 0 0 64 9 11
2020 SO-11 36 45 0 9 9 0 0 82 18 11
2019 SO 19 39 21 14 8 0 0 57 22 241
2019 SO-03 21 37 25 13 4 0 0 58 17 52
2019 SO-04 22 38 20 12 8 0 0 60 20 50
2019 SO-05 15 55 20 10 0 0 0 70 10 20
2019 SO-06 20 45 25 5 5 0 0 65 10 20
2019 SO-07 14 46 18 14 7 0 0 61 21 28
2019 SO-08 18 29 12 18 24 0 0 47 41 17
2019 SO-10 0 36 27 36 0 0 0 36 36 11
2018 SO 17 41 20 14 7 0 0 58 21 412
2018 SO-03 15 45 19 16 6 0 0 60 22 102
2018 SO-04 17 40 19 14 11 0 0 57 25 81
2018 SO-05 16 41 25 11 5 0 2 58 16 56
2018 SO-06 8 48 24 16 4 0 0 56 20 25
2018 SO-07 12 40 21 12 14 0 0 52 26 42
2018 SO-08 12 62 19 8 0 0 0 73 8 26
2018 SO-09 33 42 17 8 0 0 0 75 8 12
2018 SO-10 8 31 15 31 15 0 0 38 46 13
2018 SO-11 17 33 33 17 0 0 0 50 17 12
2017 SO 14 32 18 20 15 0 0 46 35 159
2017 SO-00 10 10 0 50 30 0 0 20 80 10
2017 SO-03 9 30 24 15 21 0 0 39 36 33
2017 SO-04 15 30 30 11 13 0 0 45 25 28
2017 SO-05 27 20 20 27 7 0 0 47 33 15
2017 SO-06 25 33 8 17 17 0 0 58 33 12
2017 SO-07 21 29 21 21 7 0 0 50 29 14
2017 SO-08 0 64 0 18 18 0 0 64 36 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 46 37 12 4 1 1 0 83 5 182
2020 SO-03 37 37 10 10 7 0 0 73 17 30
2020 SO-04 41 27 27 5 0 0 0 68 5 22
2020 SO-05 48 48 0 4 0 0 0 96 4 25
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 39 39 13 9 0 0 0 78 9 23
2020 SO-08 50 33 17 0 0 0 0 83 0 18
2020 SO-10 55 36 9 0 0 0 0 91 0 11
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 51 38 7 4 0 0 0 89 5 241
2019 SO-03 52 37 8 2 2 0 0 88 4 52
2019 SO-04 48 38 8 6 0 0 0 86 6 50
2019 SO-05 50 40 5 5 0 0 0 90 5 20
2019 SO-06 45 50 5 0 0 0 0 95 0 20
2019 SO-07 29 61 4 7 0 0 0 89 7 28
2019 SO-08 76 18 0 6 0 0 0 94 6 17
2019 SO-10 55 36 0 9 0 0 0 91 9 11
2018 SO 51 36 8 4 1 0 0 88 4 413
2018 SO-03 57 32 8 2 1 0 0 89 3 102
2018 SO-04 54 32 7 5 1 0 0 86 6 81
2018 SO-05 39 50 7 4 0 0 0 89 4 56
2018 SO-06 36 52 4 8 0 0 0 88 8 25
2018 SO-07 38 48 10 2 2 0 0 86 5 42
2018 SO-08 52 44 4 0 0 0 0 96 0 27
2018 SO-09 67 33 0 0 0 0 0 100 0 12
2018 SO-10 69 23 8 0 0 0 0 92 0 13
2018 SO-11 58 25 8 8 0 0 0 83 8 12
2017 SO 57 32 8 2 1 0 0 89 3 159
2017 SO-00 60 20 0 10 10 0 0 80 20 10
2017 SO-03 45 42 12 0 0 0 0 88 0 33
2017 SO-04 65 26 4 1 4 0 0 91 5 28
2017 SO-05 47 40 7 7 0 0 0 87 7 15
2017 SO-06 67 25 8 0 0 0 0 92 0 12
2017 SO-07 57 29 14 0 0 0 0 86 0 14
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2014 SO 66 26 5 3 0 0 0 92 3 281
2014 SO-03 68 21 8 3 0 0 0 89 3 66
2014 SO-04 79 17 4 0 0 0 0 96 0 52
2014 SO-05 70 23 7 0 0 0 0 93 0 30
2014 SO-06 86 14 0 0 0 0 0 100 0 14
2014 SO-07 60 28 8 4 0 0 0 89 4 27
2014 SO-08 73 27 0 0 0 0 0 100 0 15
2014 SO-10 70 20 0 10 0 0 0 90 10 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 21 43 16 14 6 0 0 64 20 182
2020 SO-03 20 37 17 13 13 0 0 57 27 30
2020 SO-04 17 35 17 26 4 0 0 52 30 23
2020 SO-05 4 54 31 0 12 0 0 58 12 26
2020 SO-06 60 30 0 10 0 0 0 90 10 10
2020 SO-07 23 45 18 14 0 0 0 68 14 22
2020 SO-08 17 67 17 0 0 0 0 83 0 18
2020 SO-10 9 64 18 9 0 0 0 73 9 11
2020 SO-11 45 27 0 27 0 0 0 73 27 11
2019 SO 19 39 20 16 6 0 0 58 22 241
2019 SO-03 15 37 23 17 8 0 0 52 25 52
2019 SO-04 16 28 28 24 4 0 0 44 28 50
2019 SO-05 20 45 15 10 10 0 0 65 20 20
2019 SO-06 30 45 15 5 0 5 0 79 5 20
2019 SO-07 18 46 18 14 4 0 0 64 18 28
2019 SO-08 6 59 12 18 6 0 0 65 24 17
2019 SO-10 9 36 0 27 27 0 0 45 55 11
2018 SO 21 42 15 14 7 0 0 63 21 413
2018 SO-03 21 39 19 15 6 0 1 60 21 102
2018 SO-04 17 35 16 22 10 0 0 52 32 81
2018 SO-05 18 46 18 11 7 0 0 64 18 56
2018 SO-06 20 52 16 4 8 0 0 72 12 25
2018 SO-07 31 43 12 7 7 0 0 74 14 42
2018 SO-08 15 48 11 19 7 0 0 63 26 27
2018 SO-09 25 58 8 8 0 0 0 83 8 12
2018 SO-10 15 46 0 15 23 0 0 62 38 13
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 26 40 12 11 12 0 0 66 23 160
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 18 48 9 9 15 0 0 67 24 33
2017 SO-04 19 34 16 19 12 0 0 53 31 28
2017 SO-05 53 33 0 7 7 0 0 87 13 15
2017 SO-06 25 42 17 8 8 0 0 67 17 12
2017 SO-07 43 29 14 14 0 0 0 71 14 14
2017 SO-08 27 27 27 18 0 0 0 55 18 11
2014 SO 26 47 11 11 5 0 0 73 16 280
2014 SO-03 26 51 8 12 3 0 0 77 15 65
2014 SO-04 25 55 8 9 4 0 0 79 13 53
2014 SO-05 17 60 17 3 3 0 0 77 7 30
2014 SO-06 43 43 0 0 14 0 0 86 14 14
2014 SO-07 38 34 15 13 0 0 0 72 13 27
2014 SO-08 20 33 20 27 0 0 0 53 27 15
2014 SO-10 40 10 40 10 0 0 0 50 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 21 38 19 16 7 0 0 59 22 184
2020 SO-03 20 27 13 27 13 0 0 47 40 30
2020 SO-04 13 39 30 9 9 0 0 52 17 23
2020 SO-05 12 46 19 15 8 0 0 58 23 26
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 22 48 17 13 0 0 0 70 13 23
2020 SO-08 28 28 17 22 6 0 0 56 28 18
2020 SO-10 27 55 18 0 0 0 0 82 0 11
2020 SO-11 27 36 27 9 0 0 0 64 9 11
2019 SO 17 40 22 15 6 0 0 57 21 240
2019 SO-03 12 40 31 13 4 0 0 52 17 52
2019 SO-04 14 34 24 20 8 0 0 48 28 50
2019 SO-05 20 45 15 20 0 0 0 65 20 20
2019 SO-06 37 42 16 5 0 0 0 79 5 19
2019 SO-07 18 50 18 11 4 0 0 68 14 28
2019 SO-08 6 53 12 18 12 0 0 59 29 17
2019 SO-10 0 36 36 18 9 0 0 36 27 11
2018 SO 20 40 25 9 5 0 0 60 14 412
2018 SO-03 20 47 19 10 4 0 1 67 14 102
2018 SO-04 21 30 25 15 10 0 0 51 25 81
2018 SO-05 16 39 34 5 5 0 0 55 11 56
2018 SO-06 20 52 12 12 4 0 0 72 16 25
2018 SO-07 31 33 26 7 2 0 0 64 10 42
2018 SO-08 11 44 37 7 0 0 0 56 7 27
2018 SO-09 42 25 25 8 0 0 0 67 8 12
2018 SO-10 8 23 38 23 8 0 0 31 31 13
2018 SO-11 8 75 8 8 0 0 0 83 8 12
2017 SO 22 37 20 13 8 0 0 59 21 160
2017 SO-00 10 20 20 10 40 0 0 30 50 10
2017 SO-03 24 30 21 18 6 0 0 55 24 33
2017 SO-04 23 30 19 24 5 0 0 53 28 28
2017 SO-05 27 40 20 7 7 0 0 67 13 15
2017 SO-06 17 50 17 8 8 0 0 67 17 12
2017 SO-07 29 50 14 7 0 0 0 79 7 14
2017 SO-08 9 64 18 9 0 0 0 73 9 11
2014 SO 25 41 20 9 4 0 0 66 14 282
2014 SO-03 29 42 14 9 5 2 0 72 14 66
2014 SO-04 26 42 21 9 2 0 0 68 11 53
2014 SO-05 30 50 10 7 3 0 0 80 10 30
2014 SO-06 43 43 7 0 7 0 0 86 7 14
2014 SO-07 42 32 23 4 0 0 0 74 4 27
2014 SO-08 7 60 27 7 0 0 0 67 7 15
2014 SO-10 10 50 20 20 0 0 0 60 20 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 14 41 24 16 3 0 2 56 20 182
2020 SO-00 10 30 10 10 20 0 20 50 38 10
2020 SO-03 17 33 20 20 7 0 3 52 28 30
2020 SO-04 13 39 39 9 0 0 0 52 9 23
2020 SO-05 15 38 27 19 0 0 0 54 19 26
2020 SO-06 40 50 10 0 0 0 0 90 0 10
2020 SO-07 5 38 24 29 0 0 5 45 30 21
2020 SO-08 24 41 12 24 0 0 0 65 24 17
2020 SO-10 9 45 36 9 0 0 0 55 9 11
2020 SO-11 9 55 9 18 9 0 0 64 27 11
2019 SO 18 44 21 14 4 0 0 62 17 242
2019 SO-03 15 54 17 12 2 0 0 69 13 52
2019 SO-04 22 36 26 12 4 0 0 58 16 50
2019 SO-05 10 50 20 20 0 0 0 60 20 20
2019 SO-06 25 40 20 15 0 0 0 65 15 20
2019 SO-07 7 54 32 4 4 0 0 61 7 28
2019 SO-08 18 41 18 6 18 0 0 59 24 17
2019 SO-10 18 18 18 36 9 0 0 36 45 11
2018 SO 15 40 26 11 6 1 0 56 17 411
2018 SO-03 20 43 25 6 6 1 0 63 12 101
2018 SO-04 10 46 22 15 6 1 0 56 21 81
2018 SO-05 7 51 35 4 4 0 0 58 7 55
2018 SO-06 20 40 20 12 8 0 0 60 20 25
2018 SO-07 12 40 29 14 2 2 0 54 17 42
2018 SO-08 7 33 44 15 0 0 0 41 15 27
2018 SO-09 33 0 33 33 0 0 0 33 33 12
2018 SO-10 8 23 15 31 23 0 0 31 54 13
2018 SO-11 33 42 0 17 8 0 0 75 25 12
2017 SO 18 40 16 15 8 1 1 59 24 160
2017 SO-00 20 20 10 0 40 0 10 44 44 10
2017 SO-03 15 33 21 18 12 0 0 48 30 33
2017 SO-04 26 38 11 20 5 0 0 64 25 28
2017 SO-05 27 27 27 13 7 0 0 53 20 15
2017 SO-06 17 42 8 25 0 0 8 64 27 12
2017 SO-07 7 64 29 0 0 0 0 71 0 14
2017 SO-08 18 45 27 9 0 0 0 64 9 11
2014 SO 22 47 20 10 2 0 0 68 12 282
2014 SO-03 26 55 17 2 2 0 0 80 3 66
2014 SO-04 25 49 11 11 4 0 0 74 15 53
2014 SO-05 17 57 20 3 3 0 0 73 7 30
2014 SO-06 29 29 36 0 7 0 0 57 7 14
2014 SO-07 49 15 28 8 0 0 0 64 8 27
2014 SO-08 7 53 13 27 0 0 0 60 27 15
2014 SO-10 0 60 10 20 10 0 0 60 30 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 37 43 13 4 3 0 0 80 7 185
2020 SO-00 40 20 20 10 10 0 0 60 20 10
2020 SO-03 30 37 10 13 10 0 0 67 23 30
2020 SO-04 30 43 26 0 0 0 0 74 0 23
2020 SO-05 46 42 8 0 4 0 0 88 4 26
2020 SO-06 70 20 10 0 0 0 0 90 0 10
2020 SO-07 26 52 22 0 0 0 0 78 0 23
2020 SO-08 22 67 11 0 0 0 0 89 0 18
2020 SO-10 27 64 0 0 9 0 0 91 9 11
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 38 45 10 5 1 0 0 84 7 242
2019 SO-03 42 42 12 2 2 0 0 85 4 52
2019 SO-04 46 38 10 4 2 0 0 84 6 50
2019 SO-05 35 50 5 10 0 0 0 85 10 20
2019 SO-06 30 55 15 0 0 0 0 85 0 20
2019 SO-07 32 46 11 7 4 0 0 79 11 28
2019 SO-08 29 47 0 18 0 6 0 81 19 17
2019 SO-10 27 64 0 9 0 0 0 91 9 11
2018 SO 41 43 9 4 1 0 0 85 6 413
2018 SO-03 50 38 7 4 1 0 0 88 5 102
2018 SO-04 46 37 10 5 2 0 0 83 7 81
2018 SO-05 38 45 13 5 0 0 0 82 5 56
2018 SO-06 44 44 4 0 8 0 0 88 8 25
2018 SO-07 19 62 12 7 0 0 0 81 7 42
2018 SO-08 33 63 4 0 0 0 0 96 0 27
2018 SO-09 50 42 8 0 0 0 0 92 0 12
2018 SO-10 38 38 15 8 0 0 0 77 8 13
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 38 42 11 8 2 0 0 79 10 160
2017 SO-00 40 30 10 20 0 0 0 70 20 10
2017 SO-03 30 42 12 9 6 0 0 73 15 33
2017 SO-04 45 38 4 10 4 0 0 83 13 28
2017 SO-05 47 33 13 7 0 0 0 80 7 15
2017 SO-06 42 33 17 8 0 0 0 75 8 12
2017 SO-07 43 29 14 14 0 0 0 71 14 14
2017 SO-08 18 73 9 0 0 0 0 91 0 11
2014 SO 50 40 7 1 0 0 1 91 1 282
2014 SO-03 47 45 8 0 0 0 0 92 0 66
2014 SO-04 62 32 6 0 0 0 0 94 0 53
2014 SO-05 57 33 7 3 0 0 0 90 3 30
2014 SO-06 64 36 0 0 0 0 0 100 0 14
2014 SO-07 55 38 8 0 0 0 0 92 0 27
2014 SO-08 60 40 0 0 0 0 0 100 0 15
2014 SO-10 60 20 10 10 0 0 0 80 10 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 34 36 14 8 7 0 2 71 15 182
2020 SO-00 20 30 0 20 30 0 0 50 50 10
2020 SO-03 50 40 3 3 3 0 0 90 7 30
2020 SO-04 43 30 22 0 0 0 4 77 0 23
2020 SO-05 28 44 16 8 4 0 0 72 12 25
2020 SO-06 30 60 10 0 0 0 0 90 0 10
2020 SO-07 22 39 17 13 9 0 0 61 22 23
2020 SO-08 33 33 22 6 0 0 6 71 6 18
2020 SO-10 0 50 20 20 10 0 0 50 30 10
2020 SO-11 64 0 18 9 0 0 9 70 10 11
2019 SO 23 45 17 10 5 0 0 68 15 243
2019 SO-03 36 43 13 8 0 0 0 79 8 53
2019 SO-04 28 36 18 14 4 0 0 64 18 50
2019 SO-05 20 55 15 0 10 0 0 75 10 20
2019 SO-06 20 35 15 20 10 0 0 55 30 20
2019 SO-07 7 68 21 4 0 0 0 75 4 28
2019 SO-08 12 53 18 6 12 0 0 65 18 17
2019 SO-10 18 45 9 9 18 0 0 64 27 11
2018 SO 29 41 17 9 3 1 1 71 12 412
2018 SO-03 40 45 13 1 0 1 0 86 1 102
2018 SO-04 31 35 16 7 9 0 2 67 16 81
2018 SO-05 32 43 14 9 2 0 0 75 11 56
2018 SO-06 24 48 16 12 0 0 0 72 12 25
2018 SO-07 17 52 21 10 0 0 0 69 10 42
2018 SO-08 27 42 12 19 0 0 0 69 19 26
2018 SO-09 8 33 25 25 8 0 0 42 33 12
2018 SO-10 8 31 31 31 0 0 0 38 31 13
2018 SO-11 25 8 33 17 8 0 8 36 27 12
2017 SO 28 38 18 9 3 0 3 68 13 160
2017 SO-00 0 30 20 10 20 0 20 38 38 10
2017 SO-03 36 42 15 6 0 0 0 79 6 33
2017 SO-04 38 38 12 4 5 0 4 78 9 28
2017 SO-05 33 53 0 13 0 0 0 87 13 15
2017 SO-06 42 33 17 0 0 0 8 82 0 12
2017 SO-07 14 29 36 7 14 0 0 43 21 14
2017 SO-08 9 55 0 36 0 0 0 64 36 11
2014 SO 31 42 15 8 3 0 1 74 11 281
2014 SO-03 42 45 9 2 2 0 0 88 3 66
2014 SO-04 45 34 11 8 2 0 0 79 9 53
2014 SO-05 33 30 23 7 7 0 0 63 13 30
2014 SO-06 21 43 21 14 0 0 0 64 14 14
2014 SO-07 28 39 20 10 0 0 4 70 10 26
2014 SO-08 13 60 7 13 7 0 0 73 20 15
2014 SO-10 10 30 20 30 0 0 10 44 33 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 18 28 36 14 2 1 2 17 47 185
2020 SO-00 20 30 30 10 0 0 10 11 56 10
2020 SO-03 33 27 37 3 0 0 0 3 60 30
2020 SO-04 9 26 39 22 0 0 4 23 36 23
2020 SO-05 15 27 38 12 8 0 0 19 42 26
2020 SO-06 0 10 50 30 10 0 0 40 10 10
2020 SO-07 30 39 17 13 0 0 0 13 70 23
2020 SO-08 6 22 44 22 0 0 6 24 29 18
2020 SO-10 9 45 36 9 0 0 0 9 55 11
2020 SO-11 27 27 27 18 0 0 0 18 55 11
2019 SO 7 21 44 21 6 0 1 27 28 243
2019 SO-03 4 19 32 28 13 2 2 43 24 53
2019 SO-04 8 12 50 18 12 0 0 30 20 50
2019 SO-05 5 15 60 20 0 0 0 20 20 20
2019 SO-06 5 20 55 15 0 0 5 16 26 20
2019 SO-07 11 32 29 29 0 0 0 29 43 28
2019 SO-08 0 24 47 29 0 0 0 29 24 17
2019 SO-10 9 45 45 0 0 0 0 0 55 11
2018 SO 9 22 39 24 3 1 2 27 32 411
2018 SO-03 10 12 49 26 2 1 0 29 22 102
2018 SO-04 6 25 31 28 5 1 4 35 32 81
2018 SO-05 4 20 39 30 4 0 4 35 24 56
2018 SO-06 4 16 36 32 4 4 4 39 22 25
2018 SO-07 14 24 40 21 0 0 0 21 38 42
2018 SO-08 4 27 58 12 0 0 0 12 31 26
2018 SO-09 8 25 33 33 0 0 0 33 33 12
2018 SO-10 38 23 31 8 0 0 0 8 62 13
2018 SO-11 8 58 25 8 0 0 0 8 67 12
2017 SO 9 27 35 19 5 1 3 25 38 158
2017 SO-00 20 50 10 0 10 0 10 11 78 10
2017 SO-03 13 25 25 28 9 0 0 38 38 32
2017 SO-04 0 26 36 23 8 4 4 33 29 28
2017 SO-05 13 13 40 20 7 0 7 29 29 15
2017 SO-06 17 25 33 25 0 0 0 25 42 12
2017 SO-07 8 38 23 15 0 8 8 18 55 13
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2014 SO 9 26 38 20 6 1 1 27 35 281
2014 SO-03 6 25 38 23 8 0 0 31 31 65
2014 SO-04 6 28 26 30 9 0 0 40 34 53
2014 SO-05 7 23 33 23 10 3 0 34 31 30
2014 SO-06 0 29 36 29 7 0 0 36 29 14
2014 SO-07 8 24 57 11 0 0 0 11 32 27
2014 SO-08 20 20 27 27 0 0 7 29 43 15
2014 SO-10 20 70 0 0 10 0 0 10 90 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 19 31 33 13 3 1 1 16 51 184
2020 SO-00 30 10 40 10 0 0 10 11 44 10
2020 SO-03 23 37 23 13 3 0 0 17 60 30
2020 SO-04 17 22 30 26 4 0 0 30 39 23
2020 SO-05 19 19 35 19 8 0 0 27 38 26
2020 SO-06 0 0 80 10 10 0 0 20 0 10
2020 SO-07 35 39 17 9 0 0 0 9 74 23
2020 SO-08 12 35 35 12 0 0 6 13 50 17
2020 SO-10 9 55 27 9 0 0 0 9 64 11
2020 SO-11 9 64 18 9 0 0 0 9 73 11
2019 SO 16 26 32 17 7 2 0 25 43 242
2019 SO-03 13 19 38 13 13 2 0 27 33 52
2019 SO-04 14 24 30 22 8 2 0 31 39 50
2019 SO-05 20 25 35 20 0 0 0 20 45 20
2019 SO-06 10 35 15 25 5 10 0 33 50 20
2019 SO-07 18 32 29 21 0 0 0 21 50 28
2019 SO-08 29 12 41 18 0 0 0 18 41 17
2019 SO-10 9 55 27 0 9 0 0 9 64 11
2018 SO 19 32 28 13 4 2 2 18 53 409
2018 SO-03 17 29 34 14 5 0 1 19 46 100
2018 SO-04 20 32 23 17 5 1 1 23 53 81
2018 SO-05 20 36 29 9 4 2 2 13 57 56
2018 SO-06 12 20 40 12 8 4 4 22 35 25
2018 SO-07 17 38 24 17 2 0 2 20 56 42
2018 SO-08 12 38 31 15 4 0 0 19 50 26
2018 SO-09 58 8 25 8 0 0 0 8 67 12
2018 SO-10 23 46 23 8 0 0 0 8 69 13
2018 SO-11 8 50 25 17 0 0 0 17 58 12
2017 SO 20 32 28 13 4 2 1 18 53 158
2017 SO-00 40 20 10 10 20 0 0 30 60 10
2017 SO-03 28 25 25 16 3 3 0 19 55 32
2017 SO-04 25 34 23 11 4 4 0 16 61 28
2017 SO-05 27 20 33 7 13 0 0 20 47 15
2017 SO-06 17 42 42 0 0 0 0 0 58 12
2017 SO-07 14 21 29 29 0 7 0 31 38 14
2017 SO-08 20 50 20 10 0 0 0 10 70 10
2014 SO 16 26 35 14 7 1 1 21 43 282
2014 SO-03 14 21 35 15 14 2 0 29 35 66
2014 SO-04 9 25 40 19 8 0 0 26 34 53
2014 SO-05 13 33 30 13 7 3 0 21 48 30
2014 SO-06 14 29 29 29 0 0 0 29 43 14
2014 SO-07 15 30 32 19 4 0 0 23 45 27
2014 SO-08 27 20 47 0 0 0 7 0 50 15
2014 SO-10 40 30 30 0 0 0 0 0 70 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 15 36 28 13 3 2 4 17 53 183
2020 SO-00 20 20 40 0 0 0 20 0 50 10
2020 SO-03 20 23 27 20 0 3 7 22 48 30
2020 SO-04 5 23 45 18 5 0 5 24 29 22
2020 SO-05 4 31 35 23 4 0 4 28 36 26
2020 SO-06 0 50 30 10 10 0 0 20 50 10
2020 SO-07 22 43 17 13 4 0 0 17 65 23
2020 SO-08 11 39 17 17 0 11 6 20 60 18
2020 SO-10 18 55 18 0 9 0 0 9 73 11
2020 SO-11 27 45 27 0 0 0 0 0 73 11
2019 SO 17 27 33 15 7 0 0 22 44 242
2019 SO-03 13 29 31 15 12 0 0 27 42 52
2019 SO-04 14 26 40 12 8 0 0 20 40 50
2019 SO-05 5 40 30 20 5 0 0 25 45 20
2019 SO-06 25 20 30 20 0 5 0 21 47 20
2019 SO-07 32 11 29 21 4 0 4 26 44 28
2019 SO-08 35 35 12 12 6 0 0 18 71 17
2019 SO-10 9 36 55 0 0 0 0 0 45 11
2018 SO 21 30 28 14 3 2 1 18 53 410
2018 SO-03 21 28 26 16 5 4 1 22 51 101
2018 SO-04 22 41 21 12 1 1 1 14 65 81
2018 SO-05 23 25 30 18 2 0 2 20 49 56
2018 SO-06 16 24 20 28 4 4 4 35 43 25
2018 SO-07 19 24 45 10 2 0 0 12 43 42
2018 SO-08 19 38 27 12 4 0 0 15 58 26
2018 SO-09 25 33 25 17 0 0 0 17 58 12
2018 SO-10 31 15 46 8 0 0 0 8 46 13
2018 SO-11 17 42 17 25 0 0 0 25 58 12
2017 SO 18 25 27 17 6 3 3 25 46 157
2017 SO-00 20 20 20 20 10 0 10 33 44 10
2017 SO-03 19 16 34 16 13 3 0 29 35 32
2017 SO-04 23 39 16 19 4 0 0 23 61 28
2017 SO-05 7 13 20 40 0 0 20 50 25 15
2017 SO-06 25 33 25 8 8 0 0 17 58 12
2017 SO-07 15 15 31 23 0 8 8 27 36 13
2017 SO-08 9 36 45 9 0 0 0 9 45 11
2014 SO 22 30 28 13 4 1 3 17 53 280
2014 SO-03 12 32 34 15 3 2 2 19 46 65
2014 SO-04 21 26 30 19 4 0 0 23 47 53
2014 SO-05 10 38 34 14 3 0 0 17 48 29
2014 SO-06 36 14 43 7 0 0 0 7 50 14
2014 SO-07 21 30 15 19 15 0 0 34 51 27
2014 SO-08 33 27 27 7 0 0 7 7 64 15
2014 SO-10 40 20 20 10 0 0 10 11 67 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 6 10 29 39 11 1 4 53 17 185
2020 SO-00 10 10 40 40 0 0 0 40 20 10
2020 SO-03 7 7 30 43 10 0 3 55 14 30
2020 SO-04 0 4 17 48 22 0 9 76 5 23
2020 SO-05 0 15 15 58 12 0 0 69 15 26
2020 SO-06 0 0 40 40 20 0 0 60 0 10
2020 SO-07 9 13 39 35 4 0 0 39 22 23
2020 SO-08 6 0 11 44 22 6 11 80 7 18
2020 SO-10 9 18 45 27 0 0 0 27 27 11
2020 SO-11 9 27 55 9 0 0 0 9 36 11
2019 SO 4 12 31 41 11 0 1 53 16 242
2019 SO-03 0 8 19 56 17 0 0 73 8 52
2019 SO-04 4 18 16 42 16 2 2 60 23 50
2019 SO-05 0 10 50 35 5 0 0 40 10 20
2019 SO-06 10 10 35 25 15 0 5 42 21 20
2019 SO-07 4 7 43 39 4 0 4 44 11 28
2019 SO-08 6 12 35 35 12 0 0 47 18 17
2019 SO-10 9 18 18 55 0 0 0 55 27 11
2018 SO 5 15 36 31 9 2 2 42 20 410
2018 SO-03 3 11 36 34 12 2 3 48 15 101
2018 SO-04 5 17 31 33 7 1 5 43 24 81
2018 SO-05 4 16 43 23 13 0 2 36 20 56
2018 SO-06 8 8 32 44 8 0 0 52 16 25
2018 SO-07 7 7 48 29 10 0 0 38 14 42
2018 SO-08 0 23 38 31 8 0 0 38 23 26
2018 SO-09 8 17 0 75 0 0 0 75 25 12
2018 SO-10 8 23 54 15 0 0 0 15 31 13
2018 SO-11 0 33 33 33 0 0 0 33 33 12
2017 SO 5 10 30 30 17 1 7 50 17 158
2017 SO-00 0 0 0 60 40 0 0 100 0 10
2017 SO-03 6 6 38 25 16 3 6 45 14 32
2017 SO-04 4 4 24 35 26 0 8 66 8 28
2017 SO-05 7 13 20 27 13 0 20 50 25 15
2017 SO-06 0 17 42 33 8 0 0 42 17 12
2017 SO-07 8 8 38 31 0 0 15 36 18 13
2017 SO-08 9 9 27 36 18 0 0 55 18 11
2014 SO 7 11 28 38 12 1 3 52 19 281
2014 SO-03 3 11 22 46 15 0 3 63 14 65
2014 SO-04 6 6 26 38 23 0 2 62 12 53
2014 SO-05 7 17 20 33 20 3 0 55 24 30
2014 SO-06 0 14 36 43 7 0 0 50 14 14
2014 SO-07 9 8 26 53 4 0 0 57 17 27
2014 SO-08 20 7 27 40 0 0 7 43 29 15
2014 SO-10 10 20 40 30 0 0 0 30 30 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 15 26 30 20 8 0 2 28 41 184
2020 SO-00 20 10 20 40 0 0 10 44 33 10
2020 SO-03 17 21 31 21 10 0 0 31 38 29
2020 SO-04 13 13 30 35 9 0 0 43 26 23
2020 SO-05 8 27 31 31 4 0 0 35 35 26
2020 SO-06 20 10 40 20 10 0 0 30 30 10
2020 SO-07 17 35 35 13 0 0 0 13 52 23
2020 SO-08 6 28 39 17 6 0 6 24 35 18
2020 SO-10 27 27 27 9 9 0 0 18 55 11
2020 SO-11 18 55 18 9 0 0 0 9 73 11
2019 SO 14 25 29 23 9 0 0 32 39 242
2019 SO-03 6 13 23 38 17 0 2 57 20 52
2019 SO-04 10 28 34 18 10 0 0 28 38 50
2019 SO-05 15 30 25 30 0 0 0 30 45 20
2019 SO-06 15 25 25 20 10 5 0 32 42 20
2019 SO-07 18 29 36 11 7 0 0 18 46 28
2019 SO-08 29 41 24 0 6 0 0 6 71 17
2019 SO-10 27 36 9 27 0 0 0 27 64 11
2018 SO 13 32 31 15 6 2 2 21 47 408
2018 SO-03 12 20 38 21 7 0 2 29 33 100
2018 SO-04 10 35 33 14 5 1 2 19 46 81
2018 SO-05 13 30 27 16 7 4 4 25 46 56
2018 SO-06 12 44 24 16 4 0 0 20 56 25
2018 SO-07 12 43 33 10 2 0 0 12 55 42
2018 SO-08 16 40 28 12 4 0 0 16 56 25
2018 SO-09 42 42 8 8 0 0 0 8 83 12
2018 SO-10 46 31 8 15 0 0 0 15 77 13
2018 SO-11 25 42 33 0 0 0 0 0 67 12
2017 SO 18 24 26 17 8 3 5 26 45 157
2017 SO-00 0 10 30 10 20 0 30 43 14 10
2017 SO-03 25 19 22 25 9 0 0 34 44 32
2017 SO-04 9 17 35 24 12 4 0 37 27 27
2017 SO-05 13 20 27 27 7 0 7 36 36 15
2017 SO-06 33 17 17 8 8 8 8 20 60 12
2017 SO-07 23 23 8 38 0 8 0 42 50 13
2017 SO-08 18 36 36 0 0 9 0 0 60 11
2014 SO 19 30 23 19 8 0 1 27 49 281
2014 SO-03 11 29 28 22 9 0 2 31 41 65
2014 SO-04 9 25 23 28 15 0 0 43 34 53
2014 SO-05 20 17 37 23 0 3 0 24 38 30
2014 SO-06 21 21 36 21 0 0 0 21 43 14
2014 SO-07 34 26 17 15 8 0 0 23 60 27
2014 SO-08 33 33 20 7 0 0 7 7 71 15
2014 SO-10 40 30 10 20 0 0 0 20 70 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 28 34 23 7 2 3 3 9 66 184
2020 SO-00 10 10 30 0 10 10 30 17 33 10
2020 SO-03 30 33 17 10 3 7 0 14 68 30
2020 SO-04 22 43 22 9 4 0 0 13 65 23
2020 SO-05 15 27 38 15 0 0 4 16 44 26
2020 SO-06 30 40 20 10 0 0 0 10 70 10
2020 SO-07 39 43 17 0 0 0 0 0 83 23
2020 SO-08 17 39 22 11 0 6 6 13 63 18
2020 SO-10 20 50 30 0 0 0 0 0 70 10
2020 SO-11 55 18 27 0 0 0 0 0 73 11
2019 SO 30 28 24 11 5 0 2 16 59 242
2019 SO-03 15 23 31 23 8 0 0 31 38 52
2019 SO-04 32 16 34 10 6 0 2 16 49 50
2019 SO-05 25 35 25 15 0 0 0 15 60 20
2019 SO-06 40 35 5 15 0 0 5 16 79 20
2019 SO-07 43 18 21 11 4 0 4 15 63 28
2019 SO-08 47 35 12 0 6 0 0 6 82 17
2019 SO-10 45 45 9 0 0 0 0 0 91 11
2018 SO 31 36 18 9 3 2 1 12 69 409
2018 SO-03 25 34 23 8 5 3 2 14 62 100
2018 SO-04 22 44 20 9 2 1 1 11 68 81
2018 SO-05 39 27 18 9 4 2 2 13 69 56
2018 SO-06 36 32 20 12 0 0 0 12 68 25
2018 SO-07 26 48 17 10 0 0 0 10 74 42
2018 SO-08 35 50 8 8 0 0 0 8 85 26
2018 SO-09 58 25 17 0 0 0 0 0 83 12
2018 SO-10 54 31 8 8 0 0 0 8 85 13
2018 SO-11 58 25 17 0 0 0 0 0 83 12
2017 SO 31 31 22 9 4 1 3 13 64 159
2017 SO-00 30 10 10 10 10 10 20 29 57 10
2017 SO-03 33 27 30 3 3 3 0 6 63 33
2017 SO-04 28 38 19 15 0 0 0 15 66 28
2017 SO-05 20 33 13 20 13 0 0 33 53 15
2017 SO-06 42 25 33 0 0 0 0 0 67 12
2017 SO-07 31 38 23 8 0 0 0 8 69 13
2017 SO-08 27 64 9 0 0 0 0 0 91 11
2014 SO 22 29 30 12 6 0 1 18 51 279
2014 SO-03 9 32 25 20 11 2 2 32 43 65
2014 SO-04 11 17 49 13 9 0 0 23 28 53
2014 SO-05 20 20 30 23 7 0 0 30 40 30
2014 SO-06 21 36 36 0 7 0 0 7 57 14
2014 SO-07 23 43 26 4 4 0 0 8 66 27
2014 SO-08 40 13 40 7 0 0 0 7 53 15
2014 SO-10 50 40 10 0 0 0 0 0 90 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 20 30 31 11 1 3 4 13 54 184
2020 SO-00 30 20 20 10 0 0 20 13 63 10
2020 SO-03 17 27 40 13 0 3 0 14 45 30
2020 SO-04 22 22 17 22 0 9 9 26 53 23
2020 SO-05 8 35 38 15 0 0 4 16 44 26
2020 SO-06 20 50 20 0 10 0 0 10 70 10
2020 SO-07 22 35 17 17 4 0 4 23 59 23
2020 SO-08 17 28 39 11 0 0 6 12 47 18
2020 SO-10 18 45 36 0 0 0 0 0 64 11
2020 SO-11 27 36 36 0 0 0 0 0 64 11
2019 SO 19 30 29 12 6 2 2 19 51 241
2019 SO-03 12 17 42 13 8 2 6 23 31 52
2019 SO-04 20 34 24 8 12 2 0 20 55 50
2019 SO-05 11 26 21 26 11 0 5 39 39 19
2019 SO-06 25 20 35 5 5 5 5 11 50 20
2019 SO-07 32 21 32 11 0 0 4 11 56 28
2019 SO-08 47 35 6 6 0 6 0 6 88 17
2019 SO-10 18 36 36 9 0 0 0 9 55 11
2018 SO 23 32 27 11 3 2 3 14 57 409
2018 SO-03 27 22 31 10 4 2 5 15 52 101
2018 SO-04 25 38 16 15 4 1 1 19 65 81
2018 SO-05 24 27 31 13 4 0 2 17 52 55
2018 SO-06 16 20 44 12 4 0 4 17 38 25
2018 SO-07 19 33 36 12 0 0 0 12 52 42
2018 SO-08 35 35 23 4 4 0 0 8 69 26
2018 SO-09 25 42 25 8 0 0 0 8 67 12
2018 SO-10 23 38 31 8 0 0 0 8 62 13
2018 SO-11 8 67 17 8 0 0 0 8 75 12
2017 SO 20 26 33 10 6 3 3 17 48 158
2017 SO-00 20 10 40 0 10 10 10 13 38 10
2017 SO-03 16 31 31 13 9 0 0 22 47 32
2017 SO-04 21 34 34 8 4 0 0 11 55 28
2017 SO-05 0 20 40 20 7 0 13 31 23 15
2017 SO-06 42 17 25 8 0 0 8 9 64 12
2017 SO-07 15 31 23 15 0 15 0 18 55 13
2017 SO-08 27 9 55 9 0 0 0 9 36 11
2014 SO 20 30 28 14 5 2 1 20 51 281
2014 SO-03 15 25 32 14 11 3 0 25 41 65
2014 SO-04 13 30 28 21 6 2 0 27 44 53
2014 SO-05 20 27 33 20 0 0 0 20 47 30
2014 SO-06 29 50 7 14 0 0 0 14 79 14
2014 SO-07 19 19 36 15 11 0 0 26 38 27
2014 SO-08 33 40 13 13 0 0 0 13 73 15
2014 SO-10 50 30 10 10 0 0 0 10 80 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 16 29 36 10 6 1 2 17 46 185
2020 SO-00 10 30 20 10 20 0 10 33 44 10
2020 SO-03 23 37 30 7 0 3 0 7 62 30
2020 SO-04 17 30 26 13 13 0 0 26 48 23
2020 SO-05 15 38 35 8 4 0 0 12 54 26
2020 SO-06 0 40 50 0 10 0 0 10 40 10
2020 SO-07 22 35 26 13 0 0 4 14 59 23
2020 SO-08 6 6 56 22 6 0 6 29 12 18
2020 SO-10 9 36 55 0 0 0 0 0 45 11
2020 SO-11 18 9 64 9 0 0 0 9 27 11
2019 SO 16 23 36 18 5 1 0 23 40 242
2019 SO-03 13 12 38 25 12 0 0 37 25 52
2019 SO-04 12 20 34 24 8 0 2 33 33 50
2019 SO-05 15 25 40 20 0 0 0 20 40 20
2019 SO-06 10 20 35 25 5 5 0 32 32 20
2019 SO-07 25 32 29 14 0 0 0 14 57 28
2019 SO-08 35 29 29 0 0 6 0 0 69 17
2019 SO-10 27 36 36 0 0 0 0 0 64 11
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 14 40 21 14 8 3 1 56 22 185
2020 SO-00 0 40 0 20 30 10 0 44 56 10
2020 SO-03 17 23 23 17 17 3 0 41 34 30
2020 SO-04 26 22 26 13 4 9 0 52 19 23
2020 SO-05 4 46 19 23 8 0 0 50 31 26
2020 SO-06 20 40 40 0 0 0 0 60 0 10
2020 SO-07 9 43 35 0 9 0 4 55 9 23
2020 SO-08 11 56 11 17 6 0 0 67 22 18
2020 SO-10 18 36 18 18 0 0 9 60 20 11
2020 SO-11 9 82 0 0 0 9 0 100 0 11
2019 SO 19 44 16 12 8 1 1 64 21 243
2019 SO-03 21 49 11 8 6 2 4 74 14 53
2019 SO-04 14 46 14 16 10 0 0 60 26 50
2019 SO-05 20 25 30 10 15 0 0 45 25 20
2019 SO-06 20 40 20 15 0 5 0 63 16 20
2019 SO-07 14 39 18 21 7 0 0 54 29 28
2019 SO-08 12 59 12 6 12 0 0 71 18 17
2019 SO-10 0 64 9 18 9 0 0 64 27 11
2018 SO 12 41 24 12 8 3 0 55 21 410
2018 SO-03 16 41 19 11 13 1 0 57 24 102
2018 SO-04 6 44 31 10 5 4 0 53 15 81
2018 SO-05 11 46 12 18 11 4 0 58 29 57
2018 SO-06 8 48 24 4 12 4 0 58 17 25
2018 SO-07 5 48 28 13 8 0 0 53 20 40
2018 SO-08 23 42 19 12 4 0 0 65 15 26
2018 SO-09 17 25 42 17 0 0 0 42 17 12
2018 SO-10 8 25 33 33 0 0 0 33 33 12
2018 SO-11 8 50 42 0 0 0 0 58 0 12
2017 SO 20 38 12 13 12 4 1 61 26 160
2017 SO-00 10 10 20 20 40 0 0 20 60 10
2017 SO-03 27 33 12 12 12 3 0 63 25 33
2017 SO-04 26 49 19 0 6 0 0 75 6 28
2017 SO-05 33 33 0 13 13 7 0 71 29 15
2017 SO-06 8 50 0 25 8 8 0 64 36 12
2017 SO-07 7 43 21 7 7 14 0 58 17 14
2017 SO-08 9 73 0 9 0 9 0 90 10 11
2014 SO 24 48 14 8 4 2 0 74 12 286
2014 SO-03 32 46 10 4 6 1 0 79 10 68
2014 SO-04 24 48 11 13 2 2 0 74 15 54
2014 SO-05 20 47 17 7 3 7 0 71 11 30
2014 SO-06 43 21 29 7 0 0 0 64 7 14
2014 SO-07 15 45 23 13 0 0 4 63 14 27
2014 SO-08 13 53 7 7 20 0 0 67 27 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 31 43 10 8 8 0 1 74 15 185
2020 SO-00 30 20 10 0 40 0 0 50 40 10
2020 SO-03 13 53 10 13 10 0 0 67 23 30
2020 SO-04 39 48 0 9 4 0 0 87 13 23
2020 SO-05 27 38 19 8 8 0 0 65 15 26
2020 SO-06 50 30 10 0 0 0 10 89 0 10
2020 SO-07 30 48 17 4 0 0 0 78 4 23
2020 SO-08 33 33 11 11 6 0 6 71 18 18
2020 SO-10 27 55 0 9 9 0 0 82 18 11
2020 SO-11 45 27 18 9 0 0 0 73 9 11
2019 SO 37 37 13 9 3 0 0 75 12 243
2019 SO-03 34 43 15 8 0 0 0 77 8 53
2019 SO-04 38 34 12 14 2 0 0 72 16 50
2019 SO-05 30 50 5 10 0 5 0 84 11 20
2019 SO-06 45 40 15 0 0 0 0 85 0 20
2019 SO-07 29 39 11 18 4 0 0 68 21 28
2019 SO-08 29 47 12 12 0 0 0 76 12 17
2019 SO-10 27 45 9 9 9 0 0 73 18 11
2018 SO 32 41 11 9 5 0 0 74 14 410
2018 SO-03 34 35 12 14 6 0 0 68 20 101
2018 SO-04 37 35 13 9 6 0 0 72 15 82
2018 SO-05 19 47 12 16 5 0 0 67 21 57
2018 SO-06 32 52 12 0 4 0 0 84 4 25
2018 SO-07 18 60 8 10 5 0 0 78 15 40
2018 SO-08 54 46 0 0 0 0 0 100 0 26
2018 SO-09 33 50 17 0 0 0 0 83 0 12
2018 SO-10 33 33 0 17 17 0 0 67 33 12
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 29 37 13 8 10 1 2 68 18 159
2017 SO-00 20 10 10 10 50 0 0 30 60 10
2017 SO-03 27 39 9 15 9 0 0 67 24 33
2017 SO-04 35 38 15 8 5 0 0 73 12 28
2017 SO-05 33 47 13 0 0 7 0 86 0 15
2017 SO-06 45 18 9 9 18 0 0 64 27 11
2017 SO-07 14 50 29 0 0 0 7 69 0 14
2017 SO-08 27 64 0 9 0 0 0 91 9 11
2014 SO 40 41 8 7 2 0 2 82 9 286
2014 SO-03 38 40 9 7 4 0 1 79 12 68
2014 SO-04 46 43 9 2 0 0 0 89 2 54
2014 SO-05 30 43 13 13 0 0 0 73 13 30
2014 SO-06 57 29 0 7 0 0 7 92 8 14
2014 SO-07 34 53 4 0 5 0 4 90 6 27
2014 SO-08 60 13 7 13 0 0 7 79 14 15

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 27 48 12 9 4 0 0 75 13 182
2020 SO-00 20 20 20 20 20 0 0 40 40 10
2020 SO-03 14 50 14 14 7 0 0 64 21 28
2020 SO-04 27 59 9 5 0 0 0 86 5 22
2020 SO-05 23 46 8 23 0 0 0 69 23 26
2020 SO-06 30 60 10 0 0 0 0 90 0 10
2020 SO-07 35 43 22 0 0 0 0 78 0 23
2020 SO-08 39 33 17 6 6 0 0 72 11 18
2020 SO-10 27 45 18 0 9 0 0 73 9 11
2020 SO-11 27 64 0 9 0 0 0 91 9 11
2019 SO 34 47 10 5 3 0 1 82 9 242
2019 SO-03 42 40 9 6 4 0 0 81 9 53
2019 SO-04 34 46 12 2 6 0 0 80 8 50
2019 SO-05 37 42 11 11 0 0 0 79 11 19
2019 SO-06 30 55 5 10 0 0 0 85 10 20
2019 SO-07 25 57 4 7 4 0 4 85 11 28
2019 SO-08 35 59 0 0 0 0 6 100 0 17
2019 SO-10 27 55 18 0 0 0 0 82 0 11
2018 SO 30 50 11 8 2 0 0 80 9 411
2018 SO-03 26 43 14 14 3 0 0 70 17 102
2018 SO-04 30 50 11 7 1 0 0 80 9 82
2018 SO-05 28 47 11 11 4 0 0 75 14 57
2018 SO-06 36 44 16 4 0 0 0 80 4 25
2018 SO-07 13 68 15 3 3 0 0 80 5 40
2018 SO-08 50 50 0 0 0 0 0 100 0 26
2018 SO-09 33 58 0 8 0 0 0 92 8 12
2018 SO-10 33 50 17 0 0 0 0 83 0 12
2018 SO-11 25 67 8 0 0 0 0 92 0 12
2017 SO 22 51 10 13 3 0 1 73 16 158
2017 SO-00 10 10 0 70 10 0 0 20 80 10
2017 SO-03 21 48 15 6 6 0 3 72 13 33
2017 SO-04 23 57 11 6 4 0 0 79 10 28
2017 SO-05 36 50 7 7 0 0 0 86 7 14
2017 SO-06 25 50 17 8 0 0 0 75 8 12
2017 SO-07 7 71 7 14 0 0 0 79 14 14
2017 SO-08 36 36 18 9 0 0 0 73 9 11
2014 SO 27 53 13 6 1 0 0 80 7 286
2014 SO-03 32 44 13 9 1 0 0 76 10 68
2014 SO-04 22 59 15 4 0 0 0 81 4 54
2014 SO-05 17 67 3 10 3 0 0 83 13 30
2014 SO-06 29 64 0 7 0 0 0 93 7 14
2014 SO-07 15 60 21 4 0 0 0 76 4 27
2014 SO-08 53 40 7 0 0 0 0 93 0 15

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 27 55 9 5 3 0 1 83 9 184
2020 SO-03 10 67 7 7 10 0 0 77 17 30
2020 SO-04 30 48 9 9 4 0 0 78 13 23
2020 SO-05 31 38 19 12 0 0 0 69 12 26
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 43 52 4 0 0 0 0 96 0 23
2020 SO-08 17 72 6 0 6 0 0 89 6 18
2020 SO-10 18 73 0 0 0 0 9 100 0 11
2020 SO-11 27 55 9 9 0 0 0 82 9 11
2019 SO 25 56 11 5 2 1 0 82 7 243
2019 SO-03 28 58 6 8 0 0 0 87 8 53
2019 SO-04 22 54 16 6 2 0 0 76 8 50
2019 SO-05 25 65 5 0 0 5 0 95 0 20
2019 SO-06 30 60 10 0 0 0 0 90 0 20
2019 SO-07 21 54 14 4 4 4 0 78 7 28
2019 SO-08 18 65 12 6 0 0 0 82 6 17
2019 SO-10 27 36 18 18 0 0 0 64 18 11
2018 SO 27 52 14 6 2 1 0 79 7 411
2018 SO-03 19 56 16 9 1 0 0 75 10 102
2018 SO-04 21 61 12 4 2 0 0 82 6 82
2018 SO-05 30 46 11 12 2 0 0 75 14 57
2018 SO-06 36 40 12 4 4 4 0 79 8 25
2018 SO-07 23 60 13 3 3 0 0 83 5 40
2018 SO-08 27 65 4 4 0 0 0 92 4 26
2018 SO-09 58 33 8 0 0 0 0 92 0 12
2018 SO-10 33 50 8 8 0 0 0 83 8 12
2018 SO-11 58 33 8 0 0 0 0 92 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 44 33 9 6 5 2 1 79 12 184
2020 SO-00 40 50 0 0 10 0 0 90 10 10
2020 SO-03 27 40 7 10 13 3 0 69 24 30
2020 SO-04 45 27 14 5 5 0 5 76 10 22
2020 SO-05 38 27 12 15 4 4 0 68 20 26
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 39 30 17 4 0 4 4 76 5 23
2020 SO-08 61 28 11 0 0 0 0 89 0 18
2020 SO-10 45 36 0 9 9 0 0 82 18 11
2020 SO-11 73 18 0 0 9 0 0 91 9 11
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 29 32 19 8 5 2 5 66 14 184
2020 SO-00 10 20 20 10 20 0 20 38 38 10
2020 SO-03 13 33 20 20 10 3 0 48 31 30
2020 SO-04 26 35 17 4 0 0 17 74 5 23
2020 SO-05 36 32 16 12 4 0 0 68 16 25
2020 SO-06 70 20 10 0 0 0 0 90 0 10
2020 SO-07 35 39 17 0 0 0 9 81 0 23
2020 SO-08 22 28 28 6 11 0 6 53 18 18
2020 SO-10 36 36 27 0 0 0 0 73 0 11
2020 SO-11 45 36 9 9 0 0 0 82 9 11
2019 SO 31 31 22 6 4 1 5 66 11 242
2019 SO-03 33 33 17 7 2 0 7 72 10 54
2019 SO-04 29 24 25 10 6 4 2 56 17 51
2019 SO-05 45 25 10 5 10 0 5 74 16 20
2019 SO-06 32 37 16 0 0 0 16 81 0 19
2019 SO-07 33 44 22 0 0 0 0 78 0 27
2019 SO-08 12 41 35 6 6 0 0 53 12 17
2019 SO-10 9 27 36 18 9 0 0 36 27 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 29 32 13 13 11 1 1 62 25 184
2020 SO-00 20 10 10 30 30 0 0 30 60 10
2020 SO-03 33 30 10 10 17 0 0 63 27 30
2020 SO-04 26 35 26 4 4 4 0 64 9 23
2020 SO-05 32 28 20 12 8 0 0 60 20 25
2020 SO-06 40 30 20 10 0 0 0 70 10 10
2020 SO-07 17 61 4 9 4 0 4 82 14 23
2020 SO-08 17 28 6 28 17 6 0 47 47 18
2020 SO-10 18 36 27 9 9 0 0 55 18 11
2020 SO-11 45 27 0 9 18 0 0 73 27 11
2019 SO 30 33 13 13 11 0 0 63 24 243
2019 SO-03 44 35 13 6 2 0 0 80 7 54
2019 SO-04 20 18 20 18 25 0 0 37 43 51
2019 SO-05 35 45 5 10 5 0 0 80 15 20
2019 SO-06 37 53 11 0 0 0 0 89 0 19
2019 SO-07 33 41 7 19 0 0 0 74 19 27
2019 SO-08 18 18 18 24 24 0 0 35 47 17
2019 SO-10 0 36 18 18 27 0 0 36 45 11
2018 SO 28 35 16 11 8 1 0 64 19 409
2018 SO-03 41 36 16 6 2 0 0 76 8 101
2018 SO-04 15 23 24 16 21 1 0 38 37 82
2018 SO-05 30 46 14 5 5 0 0 75 11 57
2018 SO-06 36 32 8 8 12 4 0 71 21 25
2018 SO-07 30 40 10 13 5 0 3 72 18 40
2018 SO-08 23 27 23 15 12 0 0 50 27 26
2018 SO-09 42 42 17 0 0 0 0 83 0 12
2018 SO-10 8 50 0 33 8 0 0 58 42 12
2018 SO-11 9 64 9 18 0 0 0 73 18 11
2017 SO 26 39 10 15 10 0 0 65 25 160
2017 SO-00 20 20 0 10 50 0 0 40 60 10
2017 SO-03 33 45 12 9 0 0 0 79 9 33
2017 SO-04 15 30 19 20 16 0 0 45 36 28
2017 SO-05 47 33 0 20 0 0 0 80 20 15
2017 SO-06 33 42 8 8 8 0 0 75 17 12
2017 SO-07 21 50 7 14 7 0 0 71 21 14
2017 SO-08 18 45 9 18 9 0 0 64 27 11
2014 SO 29 37 17 9 7 0 0 66 16 284
2014 SO-03 36 42 12 9 1 0 0 78 10 67
2014 SO-04 13 34 21 15 17 0 0 47 32 53
2014 SO-05 37 53 10 0 0 0 0 90 0 30
2014 SO-06 36 29 29 0 7 0 0 64 7 14
2014 SO-07 42 45 8 5 0 0 0 87 5 27
2014 SO-08 29 29 14 0 29 0 0 57 29 14
2014 SO-10 20 10 60 0 10 0 0 30 10 10

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 37 30 17 8 6 1 2 68 14 184
2020 SO-00 20 20 20 30 10 0 0 40 40 10
2020 SO-03 30 33 20 3 13 0 0 63 17 30
2020 SO-04 43 22 26 9 0 0 0 65 9 23
2020 SO-05 48 20 24 4 0 0 4 71 4 25
2020 SO-06 60 20 20 0 0 0 0 80 0 10
2020 SO-07 43 43 0 9 0 0 4 91 9 23
2020 SO-08 22 33 28 0 11 0 6 59 12 18
2020 SO-10 18 45 18 0 9 9 0 70 10 11
2020 SO-11 36 27 18 18 0 0 0 64 18 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 29 33 20 9 8 1 1 63 17 184
2020 SO-00 10 30 10 10 40 0 0 40 50 10
2020 SO-03 20 30 27 10 13 0 0 50 23 30
2020 SO-04 30 35 22 9 4 0 0 65 13 23
2020 SO-05 28 28 20 16 8 0 0 56 24 25
2020 SO-06 60 10 20 10 0 0 0 70 10 10
2020 SO-07 30 48 4 9 4 0 4 82 14 23
2020 SO-08 17 39 33 6 6 0 0 56 11 18
2020 SO-10 36 18 36 9 0 0 0 55 9 11
2020 SO-11 27 36 27 0 9 0 0 64 9 11
2019 SO 30 37 11 12 8 0 0 68 21 241
2019 SO-03 52 22 15 7 4 0 0 74 11 54
2019 SO-04 14 41 16 20 10 0 0 55 29 51
2019 SO-05 47 32 5 16 0 0 0 79 16 19
2019 SO-06 37 53 0 5 5 0 0 89 11 19
2019 SO-07 30 41 19 7 4 0 0 70 11 27
2019 SO-08 6 47 6 12 29 0 0 53 41 17
2019 SO-10 0 55 9 18 18 0 0 55 36 11
2018 SO 31 35 16 10 6 1 1 68 16 409
2018 SO-03 36 40 16 8 1 0 0 75 9 101
2018 SO-04 18 29 24 13 13 0 1 48 27 82
2018 SO-05 40 37 4 12 5 0 2 79 18 57
2018 SO-06 36 32 8 4 16 4 0 71 21 25
2018 SO-07 43 33 13 8 3 0 3 77 10 40
2018 SO-08 19 46 15 15 4 0 0 65 19 26
2018 SO-09 42 50 8 0 0 0 0 92 0 12
2018 SO-10 17 17 8 33 25 0 0 33 58 12
2018 SO-11 18 27 55 0 0 0 0 45 0 11
2017 SO 30 33 13 15 8 0 1 64 22 160
2017 SO-00 20 0 10 40 30 0 0 20 70 10
2017 SO-03 33 33 18 12 3 0 0 67 15 33
2017 SO-04 19 38 20 15 9 0 0 57 24 28
2017 SO-05 60 27 0 7 7 0 0 87 13 15
2017 SO-06 50 25 8 17 0 0 0 75 17 12
2017 SO-07 36 36 7 21 0 0 0 71 21 14
2017 SO-08 27 18 27 9 9 0 9 50 20 11
2014 SO 32 42 14 9 2 0 0 74 12 287
2014 SO-03 43 44 9 4 0 0 0 87 4 68
2014 SO-04 19 41 24 15 2 0 0 59 17 54
2014 SO-05 37 50 3 10 0 0 0 87 10 30
2014 SO-06 36 36 14 7 7 0 0 71 14 14
2014 SO-07 45 53 2 0 0 0 0 98 0 27
2014 SO-08 27 33 13 20 7 0 0 60 27 15
2014 SO-10 10 60 10 10 0 10 0 78 11 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 7 93 185
2020 SO-00 10 90 10
2020 SO-03 10 90 30
2020 SO-04 4 96 23
2020 SO-05 4 96 26
2020 SO-06 0 100 10
2020 SO-07 4 96 23
2020 SO-08 17 83 18
2020 SO-10 9 91 11
2020 SO-11 0 100 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 4 4 18 4 16 2 51 19 43 185
2020 SO-00 0 10 20 20 20 10 20 14 57 10
2020 SO-03 0 3 7 7 30 7 47 7 79 30
2020 SO-04 4 0 13 0 22 0 61 11 56 23
2020 SO-05 4 8 19 0 19 0 50 23 38 26
2020 SO-06 10 0 20 0 10 0 60 25 25 10
2020 SO-07 0 4 4 4 26 0 61 11 78 23
2020 SO-08 6 0 39 0 6 0 50 11 11 18
2020 SO-10 9 0 45 9 0 0 36 14 14 11
2020 SO-11 0 9 18 9 0 0 64 25 25 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 29 34 18 8 7 1 4 66 15 184
2020 SO-00 10 10 30 20 20 0 10 22 44 10
2020 SO-03 27 27 27 7 10 0 3 55 17 30
2020 SO-04 26 43 13 4 0 0 13 80 5 23
2020 SO-05 31 31 23 8 8 0 0 62 15 26
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 23 50 5 0 5 9 9 89 6 22
2020 SO-08 22 33 22 17 6 0 0 56 22 18
2020 SO-10 36 27 9 27 0 0 0 64 27 11
2020 SO-11 18 55 18 9 0 0 0 73 9 11
2019 SO 38 32 14 10 5 0 1 70 15 242
2019 SO-03 46 41 6 2 6 0 0 87 7 54
2019 SO-04 29 20 22 16 10 2 2 51 27 51
2019 SO-05 40 25 25 10 0 0 0 65 10 20
2019 SO-06 53 42 0 5 0 0 0 95 5 19
2019 SO-07 48 30 19 4 0 0 0 78 4 27
2019 SO-08 18 35 24 18 6 0 0 53 24 17
2019 SO-10 18 36 18 18 9 0 0 55 27 11
2018 SO 36 32 16 9 5 1 0 70 13 409
2018 SO-03 44 33 11 12 1 0 0 76 13 101
2018 SO-04 26 30 21 12 9 2 0 58 21 82
2018 SO-05 33 42 16 4 5 0 0 75 9 57
2018 SO-06 48 24 4 4 12 8 0 78 17 25
2018 SO-07 48 25 18 3 5 0 3 74 8 40
2018 SO-08 23 35 27 15 0 0 0 58 15 26
2018 SO-09 50 42 0 8 0 0 0 92 8 12
2018 SO-10 17 17 42 8 17 0 0 33 25 12
2018 SO-11 27 45 18 9 0 0 0 73 9 11
2017 SO 37 31 14 11 8 0 0 68 18 160
2017 SO-00 10 10 20 30 30 0 0 20 60 10
2017 SO-03 42 27 12 12 6 0 0 70 18 33
2017 SO-04 30 20 26 15 9 0 0 50 24 28
2017 SO-05 67 13 13 0 7 0 0 80 7 15
2017 SO-06 42 42 0 17 0 0 0 83 17 12
2017 SO-07 43 29 14 7 7 0 0 71 14 14
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2014 SO 35 38 15 8 2 1 1 75 10 284
2014 SO-03 42 35 8 12 3 0 0 77 15 66
2014 SO-04 25 42 17 15 2 0 0 66 17 53
2014 SO-05 50 37 13 0 0 0 0 87 0 30
2014 SO-06 50 29 14 0 7 0 0 79 7 14
2014 SO-07 53 42 5 0 0 0 0 95 0 27
2014 SO-08 27 33 27 13 0 0 0 60 13 15
2014 SO-10 0 50 30 10 0 0 10 56 11 10
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 16 29 27 9 10 9 1 49 21 185
2020 SO-00 20 20 10 10 30 10 0 44 44 10
2020 SO-03 13 27 20 17 17 7 0 43 36 30
2020 SO-04 13 30 30 13 9 4 0 45 23 23
2020 SO-05 23 15 31 23 4 4 0 40 28 26
2020 SO-06 20 20 40 0 10 10 0 44 11 10
2020 SO-07 9 26 35 4 13 13 0 40 20 23
2020 SO-08 11 39 28 0 6 11 6 60 7 18
2020 SO-10 27 36 18 0 0 18 0 78 0 11
2020 SO-11 18 27 45 0 0 9 0 50 0 11
2019 SO 18 34 19 16 8 5 0 55 25 240
2019 SO-03 17 31 23 13 12 4 0 50 26 52
2019 SO-04 20 36 20 10 4 10 0 62 16 50
2019 SO-05 10 40 20 30 0 0 0 50 30 20
2019 SO-06 26 32 11 21 5 5 0 61 28 19
2019 SO-07 7 41 15 33 0 4 0 50 35 27
2019 SO-08 18 29 29 12 12 0 0 47 24 17
2019 SO-10 9 55 9 9 9 9 0 70 20 11
2018 SO 16 32 27 10 10 6 0 50 21 409
2018 SO-03 13 33 29 9 12 4 0 48 21 102
2018 SO-04 14 32 33 11 6 4 0 47 18 81
2018 SO-05 13 23 30 16 14 4 0 37 31 56
2018 SO-06 16 44 16 8 16 0 0 60 24 25
2018 SO-07 10 28 28 13 13 10 0 42 28 40
2018 SO-08 19 38 23 8 4 8 0 63 13 26
2018 SO-09 42 8 33 8 0 8 0 55 9 12
2018 SO-10 8 42 8 8 17 17 0 60 30 12
2018 SO-11 17 33 25 8 8 8 0 55 18 12
2017 SO 14 34 23 11 12 5 0 51 25 158
2017 SO-00 0 30 10 10 30 20 0 38 50 10
2017 SO-03 12 36 24 6 18 3 0 50 25 33
2017 SO-04 11 30 38 11 6 4 0 43 18 28
2017 SO-05 7 40 20 20 13 0 0 47 33 15
2017 SO-06 25 17 33 8 17 0 0 42 25 12
2017 SO-07 36 21 21 7 7 7 0 62 15 14
2017 SO-08 0 55 9 27 0 9 0 60 30 11
2014 SO 16 30 23 15 9 7 0 50 26 283
2014 SO-03 14 35 23 11 9 8 2 53 22 66
2014 SO-04 19 30 26 15 7 4 0 50 23 54
2014 SO-05 7 40 17 20 7 10 0 52 30 30
2014 SO-06 36 21 21 14 7 0 0 57 21 14
2014 SO-07 23 19 15 17 11 15 0 49 33 27
2014 SO-08 13 33 33 20 0 0 0 47 20 15
2014 SO-10 10 20 30 20 10 10 0 33 33 10

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 10 28 22 23 16 1 0 38 40 184
2020 SO-00 20 30 10 10 30 0 0 50 40 10
2020 SO-03 13 13 13 33 27 0 0 27 60 30
2020 SO-04 9 27 36 14 14 0 0 36 27 22
2020 SO-05 8 31 19 31 12 0 0 38 42 26
2020 SO-06 10 30 20 20 20 0 0 40 40 10
2020 SO-07 0 17 26 35 17 4 0 18 55 23
2020 SO-08 11 33 33 17 6 0 0 44 22 18
2020 SO-10 18 27 27 27 0 0 0 45 27 11
2020 SO-11 9 55 9 9 18 0 0 64 27 11
2019 SO 16 27 18 24 14 0 0 43 38 241
2019 SO-03 21 33 15 17 12 2 0 55 29 52
2019 SO-04 18 22 33 20 8 0 0 39 27 51
2019 SO-05 10 15 15 35 25 0 0 25 60 20
2019 SO-06 26 37 11 11 16 0 0 63 26 19
2019 SO-07 7 19 19 37 19 0 0 26 56 27
2019 SO-08 6 29 12 41 12 0 0 35 53 17
2019 SO-10 0 45 9 36 9 0 0 45 45 11
2018 SO 12 29 22 19 14 2 0 43 35 409
2018 SO-03 10 28 18 21 21 3 0 39 43 101
2018 SO-04 12 28 23 22 12 1 0 41 35 81
2018 SO-05 7 21 28 23 21 0 0 28 44 57
2018 SO-06 20 24 28 12 16 0 0 44 28 25
2018 SO-07 8 25 25 30 10 3 0 33 41 40
2018 SO-08 8 42 27 15 4 4 0 52 20 26
2018 SO-09 33 33 8 17 0 8 0 73 18 12
2018 SO-10 8 33 8 33 17 0 0 42 50 12
2018 SO-11 25 8 58 0 8 0 0 33 8 12
2017 SO 11 25 21 20 22 2 0 36 43 160
2017 SO-00 10 10 10 20 40 10 0 22 67 10
2017 SO-03 15 12 12 36 24 0 0 27 61 33
2017 SO-04 8 26 30 11 21 4 0 35 33 28
2017 SO-05 7 27 20 20 27 0 0 33 47 15
2017 SO-06 17 17 33 17 17 0 0 33 33 12
2017 SO-07 14 43 14 14 14 0 0 57 29 14
2017 SO-08 0 36 36 9 18 0 0 36 27 11
2014 SO 11 31 26 13 17 2 0 43 30 283
2014 SO-03 14 26 32 11 14 3 2 41 25 66
2014 SO-04 13 44 20 13 9 0 0 57 22 54
2014 SO-05 0 33 27 13 27 0 0 33 40 30
2014 SO-06 36 14 21 14 14 0 0 50 29 14
2014 SO-07 15 45 11 17 11 0 0 60 28 27
2014 SO-08 7 33 47 7 7 0 0 40 13 15
2014 SO-10 10 10 30 20 30 0 0 20 50 10

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 3 24 18 29 23 3 0 28 53 185
2020 SO-00 0 30 20 10 30 10 0 33 44 10
2020 SO-03 3 13 17 20 43 3 0 17 66 30
2020 SO-04 4 30 17 30 17 0 0 35 48 23
2020 SO-05 4 27 15 31 23 0 0 31 54 26
2020 SO-06 10 20 20 30 20 0 0 30 50 10
2020 SO-07 0 4 13 48 30 4 0 5 82 23
2020 SO-08 6 22 28 33 11 0 0 28 44 18
2020 SO-10 0 36 27 27 9 0 0 36 36 11
2020 SO-11 9 18 27 18 27 0 0 27 45 11
2019 SO 10 18 21 27 21 2 0 29 49 241
2019 SO-03 19 15 23 19 19 4 0 36 40 52
2019 SO-04 8 14 33 31 12 2 0 22 44 51
2019 SO-05 10 5 15 45 25 0 0 15 70 20
2019 SO-06 21 26 5 26 21 0 0 47 47 19
2019 SO-07 0 19 11 41 26 4 0 19 69 27
2019 SO-08 0 24 18 29 29 0 0 24 59 17
2019 SO-10 0 18 36 0 45 0 0 18 45 11
2018 SO 9 22 21 26 20 2 0 32 47 409
2018 SO-03 10 20 19 24 26 2 0 30 51 101
2018 SO-04 6 28 20 26 20 0 0 35 46 81
2018 SO-05 4 14 28 25 26 4 0 18 53 57
2018 SO-06 20 20 20 16 24 0 0 40 40 25
2018 SO-07 5 20 13 40 20 3 0 26 62 40
2018 SO-08 8 23 27 35 8 0 0 31 42 26
2018 SO-09 8 25 25 33 0 8 0 36 36 12
2018 SO-10 0 42 0 25 25 8 0 45 55 12
2018 SO-11 17 25 17 33 8 0 0 42 42 12
2017 SO 9 17 20 24 27 4 0 27 53 160
2017 SO-00 0 10 10 20 50 10 0 11 78 10
2017 SO-03 18 3 21 27 30 0 0 21 58 33
2017 SO-04 11 15 26 15 28 4 0 27 45 28
2017 SO-05 7 13 20 40 20 0 0 20 60 15
2017 SO-06 0 17 8 42 33 0 0 17 75 12
2017 SO-07 7 29 14 29 14 7 0 38 46 14
2017 SO-08 0 27 27 18 27 0 0 27 45 11
2014 SO 5 23 24 27 17 3 0 30 45 284
2014 SO-03 8 20 26 29 14 3 2 29 44 66
2014 SO-04 7 29 25 31 5 2 0 37 37 55
2014 SO-05 0 24 24 28 21 3 0 25 50 29
2014 SO-06 14 43 7 14 21 0 0 57 36 14
2014 SO-07 4 26 23 32 15 0 0 30 47 27
2014 SO-08 0 47 13 27 7 7 0 50 36 15
2014 SO-10 0 20 20 20 40 0 0 20 60 10

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 4 22 18 28 26 3 0 26 56 185
2020 SO-00 0 10 10 40 30 10 0 11 78 10
2020 SO-03 0 17 13 20 50 0 0 17 70 30
2020 SO-04 0 17 26 26 26 4 0 18 55 23
2020 SO-05 4 23 23 27 23 0 0 27 50 26
2020 SO-06 10 20 20 20 30 0 0 30 50 10
2020 SO-07 4 4 9 43 35 4 0 9 82 23
2020 SO-08 0 33 22 22 22 0 0 33 44 18
2020 SO-10 0 55 9 27 9 0 0 55 36 11
2020 SO-11 18 18 45 9 9 0 0 36 18 11
2019 SO 8 21 21 28 20 1 0 30 49 241
2019 SO-03 15 17 21 27 15 4 0 34 44 52
2019 SO-04 6 22 31 27 14 0 0 27 41 51
2019 SO-05 5 15 20 40 20 0 0 20 60 20
2019 SO-06 16 26 21 11 26 0 0 42 37 19
2019 SO-07 0 22 22 26 30 0 0 22 56 27
2019 SO-08 0 29 6 29 35 0 0 29 65 17
2019 SO-10 0 27 18 27 27 0 0 27 55 11
2018 SO 7 26 22 24 19 2 0 34 44 410
2018 SO-03 7 21 20 25 25 3 0 28 52 102
2018 SO-04 5 32 21 19 21 2 0 38 41 81
2018 SO-05 4 26 21 28 21 0 0 30 49 57
2018 SO-06 16 28 12 28 16 0 0 44 44 25
2018 SO-07 5 13 33 30 18 3 0 18 49 40
2018 SO-08 8 31 23 31 8 0 0 38 38 26
2018 SO-09 8 42 8 33 0 8 0 55 36 12
2018 SO-10 8 17 25 17 33 0 0 25 50 12
2018 SO-11 17 17 33 33 0 0 0 33 33 12
2017 SO 8 22 20 22 26 1 0 30 49 159
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 12 12 24 18 30 3 0 25 50 33
2017 SO-04 4 23 23 26 21 4 0 27 49 28
2017 SO-05 0 40 7 33 20 0 0 40 53 15
2017 SO-06 8 25 25 0 42 0 0 33 42 12
2017 SO-07 7 29 14 29 21 0 0 36 50 14
2017 SO-08 9 18 36 18 18 0 0 27 36 11
2014 SO 8 31 25 17 17 1 0 40 35 284
2014 SO-03 12 33 21 11 18 3 2 48 30 66
2014 SO-04 9 42 27 13 7 2 0 52 20 55
2014 SO-05 3 24 28 31 14 0 0 28 45 29
2014 SO-06 21 43 7 14 14 0 0 64 29 14
2014 SO-07 0 26 40 23 11 0 0 26 34 27
2014 SO-08 20 27 27 0 27 0 0 47 27 15
2014 SO-10 0 30 0 40 30 0 0 30 70 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 22 20 8 7 14 18 12 60 29 182
2020 SO-00 40 60 0 0 0 0 0 100 0 10
2020 SO-03 18 14 7 11 7 25 18 56 31 28
2020 SO-04 9 22 4 9 26 17 13 44 50 23
2020 SO-05 28 20 4 4 24 20 0 60 35 25
2020 SO-06 0 0 0 10 20 30 40 0 100 10
2020 SO-07 22 22 9 0 17 9 22 63 25 23
2020 SO-08 28 17 28 6 0 22 0 57 7 18
2020 SO-10 45 9 9 9 9 9 9 67 22 11
2020 SO-11 18 27 0 9 9 27 9 71 29 11
2019 SO 20 23 12 9 8 16 11 60 24 240
2019 SO-03 12 25 12 10 10 27 6 54 29 52
2019 SO-04 24 16 12 12 8 18 12 56 28 51
2019 SO-05 15 30 10 15 5 20 5 60 27 20
2019 SO-06 11 21 11 5 16 5 32 50 33 19
2019 SO-07 11 33 15 19 4 11 7 55 27 27
2019 SO-08 18 35 6 0 6 6 29 82 9 17
2019 SO-10 18 27 27 18 0 0 9 50 20 11
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 11 39 26 18 5 1 0 51 23 184
2020 SO-00 20 30 30 10 10 0 0 50 20 10
2020 SO-03 10 33 20 27 10 0 0 43 37 30
2020 SO-04 13 39 22 17 9 0 0 52 26 23
2020 SO-05 19 27 35 15 4 0 0 46 19 26
2020 SO-06 10 50 30 10 0 0 0 60 10 10
2020 SO-07 0 18 32 36 9 5 0 19 48 22
2020 SO-08 6 67 22 6 0 0 0 72 6 18
2020 SO-10 9 36 27 27 0 0 0 45 27 11
2020 SO-11 18 73 0 0 9 0 0 91 9 11
2019 SO 12 47 17 17 5 1 0 60 22 243
2019 SO-03 15 44 9 20 7 4 0 62 29 54
2019 SO-04 18 33 31 14 4 0 0 51 18 51
2019 SO-05 0 55 20 20 5 0 0 55 25 20
2019 SO-06 5 53 21 21 0 0 0 58 21 19
2019 SO-07 0 67 15 11 7 0 0 67 19 27
2019 SO-08 18 59 6 18 0 0 0 76 18 17
2019 SO-10 0 45 18 18 18 0 0 45 36 11
2018 SO 8 41 25 16 8 2 0 49 25 412
2018 SO-03 10 42 21 16 10 2 0 52 26 103
2018 SO-04 6 38 27 21 5 4 0 46 27 82
2018 SO-05 0 39 25 18 18 2 0 39 36 57
2018 SO-06 4 60 20 8 8 0 0 64 16 25
2018 SO-07 3 38 33 23 5 0 0 40 28 40
2018 SO-08 12 42 35 8 4 0 0 54 12 26
2018 SO-09 0 67 17 17 0 0 0 67 17 12
2018 SO-10 0 25 33 25 17 0 0 25 42 12
2018 SO-11 8 50 33 0 8 0 0 58 8 12
2017 SO 12 28 27 18 13 1 0 41 32 160
2017 SO-00 20 40 0 20 20 0 0 60 40 10
2017 SO-03 12 21 36 12 18 0 0 33 30 33
2017 SO-04 15 23 30 23 10 0 0 38 32 28
2017 SO-05 20 27 33 0 20 0 0 47 20 15
2017 SO-06 8 33 17 33 8 0 0 42 42 12
2017 SO-07 0 36 50 7 7 0 0 36 14 14
2017 SO-08 18 27 18 27 0 9 0 50 30 11
2014 SO 10 40 28 15 4 3 0 52 20 286
2014 SO-03 9 47 24 10 6 4 0 58 17 68
2014 SO-04 15 44 29 11 0 2 0 59 11 55
2014 SO-05 10 28 38 14 7 3 0 39 21 29
2014 SO-06 21 57 0 21 0 0 0 79 21 14
2014 SO-07 11 30 24 23 4 4 4 45 29 27
2014 SO-08 7 40 33 13 7 0 0 47 20 15
2014 SO-10 0 40 20 40 0 0 0 40 40 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 3 21 22 33 17 3 0 25 52 184
2020 SO-00 10 20 10 40 20 0 0 30 60 10
2020 SO-03 3 17 10 37 33 0 0 20 70 30
2020 SO-04 4 30 17 35 13 0 0 35 48 23
2020 SO-05 8 19 27 27 19 0 0 27 46 26
2020 SO-07 0 9 22 39 22 9 0 10 67 23
2020 SO-08 0 33 17 28 17 6 0 35 47 18
2020 SO-10 0 0 55 45 0 0 0 0 45 11
2020 SO-11 0 36 27 27 9 0 0 36 36 11
2019 SO 6 24 27 27 14 2 0 31 42 241
2019 SO-03 8 26 15 26 21 4 0 35 49 53
2019 SO-04 6 20 35 29 10 0 0 25 39 51
2019 SO-05 0 15 40 40 5 0 0 15 45 20
2019 SO-06 5 47 16 21 11 0 0 53 32 19
2019 SO-07 0 19 31 23 19 8 0 21 46 26
2019 SO-08 0 24 41 18 18 0 0 24 35 17
2019 SO-10 0 27 27 36 9 0 0 27 45 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 17 40 14 17 9 3 0 59 27 184
2020 SO-00 30 10 10 30 20 0 0 40 50 10
2020 SO-03 10 33 13 20 17 7 0 46 39 30
2020 SO-04 22 30 26 13 9 0 0 52 22 23
2020 SO-05 15 46 12 8 15 4 0 64 24 26
2020 SO-06 20 40 10 20 10 0 0 60 30 10
2020 SO-07 4 52 13 26 4 0 0 57 30 23
2020 SO-08 17 50 11 17 6 0 0 67 22 18
2020 SO-10 0 50 20 20 10 0 0 50 30 10
2020 SO-11 45 45 9 0 0 0 0 91 0 11
2019 SO 15 42 18 17 7 1 0 58 25 243
2019 SO-03 19 35 20 17 7 2 0 55 25 54
2019 SO-04 18 45 16 18 4 0 0 63 22 51
2019 SO-05 10 5 45 25 15 0 0 15 40 20
2019 SO-06 26 37 16 11 5 0 5 67 17 19
2019 SO-07 4 48 11 26 11 0 0 52 37 27
2019 SO-08 0 82 6 6 6 0 0 82 12 17
2019 SO-10 18 55 0 18 9 0 0 73 27 11
2018 SO 19 39 17 15 7 3 1 60 23 412
2018 SO-03 13 39 17 12 17 2 1 53 29 103
2018 SO-04 15 48 16 16 2 2 1 65 19 82
2018 SO-05 14 30 18 30 5 4 0 45 36 57
2018 SO-06 32 36 16 4 4 8 0 74 9 25
2018 SO-07 20 40 23 13 3 0 3 62 15 40
2018 SO-08 27 46 12 12 4 0 0 73 15 26
2018 SO-09 17 25 33 17 0 8 0 45 18 12
2018 SO-10 8 42 25 8 17 0 0 50 25 12
2018 SO-11 33 33 17 17 0 0 0 67 17 12
2017 SO 22 44 14 11 8 1 0 66 20 160
2017 SO-00 10 50 0 20 20 0 0 60 40 10
2017 SO-03 24 30 24 15 6 0 0 55 21 33
2017 SO-04 20 54 15 8 4 0 0 74 11 28
2017 SO-05 33 33 7 0 20 7 0 71 21 15
2017 SO-06 0 67 8 8 17 0 0 67 25 12
2017 SO-07 14 29 43 14 0 0 0 43 14 14
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2014 SO 24 48 14 8 3 3 0 74 11 287
2014 SO-03 18 47 16 13 1 4 0 68 15 68
2014 SO-04 22 62 11 2 2 2 0 85 4 55
2014 SO-05 28 31 17 14 7 3 0 61 21 29
2014 SO-06 57 21 7 7 0 7 0 85 8 14
2014 SO-07 23 40 8 15 8 8 0 67 25 27
2014 SO-08 33 53 7 7 0 0 0 87 7 15
2014 SO-10 40 30 30 0 0 0 0 70 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 12 33 28 16 9 1 0 46 26 185
2020 SO-00 20 10 20 30 20 0 0 30 50 10
2020 SO-03 0 13 33 33 17 3 0 14 52 30
2020 SO-04 13 43 22 9 13 0 0 57 22 23
2020 SO-05 15 35 27 12 12 0 0 50 23 26
2020 SO-06 20 20 40 20 0 0 0 40 20 10
2020 SO-07 4 30 48 9 4 4 0 36 14 23
2020 SO-08 6 61 22 6 6 0 0 67 11 18
2020 SO-10 18 36 0 36 9 0 0 55 45 11
2020 SO-11 55 18 18 9 0 0 0 73 9 11
2019 SO 14 40 30 12 5 0 0 54 17 243
2019 SO-03 13 28 39 13 6 2 0 42 19 54
2019 SO-04 18 43 27 6 6 0 0 61 12 51
2019 SO-05 0 35 25 35 5 0 0 35 40 20
2019 SO-06 21 58 21 0 0 0 0 79 0 19
2019 SO-07 0 48 26 19 7 0 0 48 26 27
2019 SO-08 12 47 29 6 6 0 0 59 12 17
2019 SO-10 9 45 45 0 0 0 0 55 0 11
2018 SO 13 40 24 13 6 3 0 56 20 412
2018 SO-03 12 40 17 17 11 3 0 53 29 103
2018 SO-04 11 38 33 12 2 4 0 51 15 82
2018 SO-05 7 37 25 21 9 2 0 45 30 57
2018 SO-06 20 40 28 4 4 4 0 63 8 25
2018 SO-07 5 48 25 13 8 3 0 54 21 40
2018 SO-08 23 38 23 12 4 0 0 62 15 26
2018 SO-09 33 50 0 8 0 8 0 91 9 12
2018 SO-10 8 42 25 17 8 0 0 50 25 12
2018 SO-11 17 58 17 8 0 0 0 75 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 10 31 17 15 22 4 1 42 39 183
2020 SO-00 10 30 0 20 40 0 0 40 60 10
2020 SO-03 3 17 10 23 40 7 0 21 68 30
2020 SO-04 13 35 26 13 9 4 0 50 23 23
2020 SO-05 12 19 19 15 27 8 0 33 46 26
2020 SO-06 30 10 40 0 20 0 0 40 20 10
2020 SO-07 0 35 9 26 26 4 0 36 55 23
2020 SO-08 6 61 17 0 17 0 0 67 17 18
2020 SO-10 20 20 30 20 10 0 0 40 30 10
2020 SO-11 20 50 0 30 0 0 0 70 30 10
2019 SO 11 31 17 21 17 3 0 43 39 243
2019 SO-03 11 33 20 11 20 4 0 46 33 54
2019 SO-04 8 24 12 31 22 4 0 33 55 51
2019 SO-05 5 30 20 25 20 0 0 35 45 20
2019 SO-06 16 42 16 16 11 0 0 58 26 19
2019 SO-07 7 22 26 19 22 4 0 31 42 27
2019 SO-08 6 29 18 35 6 6 0 38 44 17
2019 SO-10 9 36 27 18 9 0 0 45 27 11
2018 SO 12 30 21 16 16 4 1 44 34 409
2018 SO-03 7 30 21 18 23 2 0 38 41 102
2018 SO-04 10 33 21 19 10 6 1 47 31 81
2018 SO-05 14 33 18 12 18 4 2 50 31 57
2018 SO-06 29 25 21 21 4 0 0 54 25 24
2018 SO-07 3 38 18 18 23 3 0 41 41 40
2018 SO-08 12 19 42 15 12 0 0 31 27 26
2018 SO-09 33 17 33 17 0 0 0 50 17 12
2018 SO-10 0 17 17 17 33 17 0 20 60 12
2018 SO-11 8 33 33 0 17 8 0 45 18 12
2017 SO 12 26 20 18 20 4 0 40 40 160
2017 SO-00 10 10 10 0 60 10 0 22 67 10
2017 SO-03 15 21 12 18 27 6 0 39 48 33
2017 SO-04 8 41 26 9 16 0 0 49 25 28
2017 SO-05 7 33 20 13 27 0 0 40 40 15
2017 SO-06 8 17 33 17 25 0 0 25 42 12
2017 SO-07 7 36 21 29 0 7 0 46 31 14
2017 SO-08 18 36 9 36 0 0 0 55 36 11
2014 SO 16 31 17 19 11 6 0 50 32 286
2014 SO-03 13 25 19 24 12 7 0 41 38 68
2014 SO-04 15 35 18 16 13 4 0 51 30 55
2014 SO-05 14 45 3 17 10 10 0 65 31 29
2014 SO-06 43 29 7 14 7 0 0 71 21 14
2014 SO-07 23 38 13 11 15 0 0 60 26 27
2014 SO-08 0 33 40 20 0 7 0 36 21 15

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 9 29 24 22 16 0 0 38 38 185
2020 SO-00 10 50 10 10 20 0 0 60 30 10
2020 SO-03 3 27 23 27 20 0 0 30 47 30
2020 SO-04 17 26 26 22 9 0 0 43 30 23
2020 SO-05 12 23 19 15 31 0 0 35 46 26
2020 SO-06 20 30 10 30 10 0 0 50 40 10
2020 SO-07 0 26 26 30 17 0 0 26 48 23
2020 SO-08 6 33 33 17 11 0 0 39 28 18
2020 SO-10 9 18 45 18 9 0 0 27 27 11
2020 SO-11 27 18 36 18 0 0 0 45 18 11
2019 SO 12 33 20 20 14 1 0 45 34 241
2019 SO-03 17 34 25 15 8 2 0 52 23 53
2019 SO-04 12 27 22 24 16 0 0 39 39 51
2019 SO-05 10 25 20 30 10 5 0 37 42 20
2019 SO-06 11 53 16 11 11 0 0 63 21 19
2019 SO-07 0 44 26 19 7 4 0 46 27 27
2019 SO-08 18 24 18 18 24 0 0 41 41 17
2019 SO-10 0 36 0 36 27 0 0 36 64 11
2018 SO 10 34 18 22 14 2 0 45 36 412
2018 SO-03 5 37 19 23 14 2 0 43 38 103
2018 SO-04 10 37 17 17 16 4 0 48 34 82
2018 SO-05 5 30 16 28 19 2 0 36 48 57
2018 SO-06 20 32 20 16 12 0 0 52 28 25
2018 SO-07 5 38 20 28 10 0 0 43 38 40
2018 SO-08 12 46 12 23 8 0 0 58 31 26
2018 SO-09 17 42 8 17 17 0 0 58 33 12
2018 SO-10 0 25 17 33 25 0 0 25 58 12
2018 SO-11 25 17 8 42 8 0 0 42 50 12
2017 SO 11 33 17 23 15 0 0 44 39 160
2017 SO-00 20 20 20 30 10 0 0 40 40 10
2017 SO-03 12 24 6 36 21 0 0 36 58 33
2017 SO-04 11 34 27 11 16 0 0 45 27 28
2017 SO-05 0 33 27 33 7 0 0 33 40 15
2017 SO-06 8 50 8 25 8 0 0 58 33 12
2017 SO-07 7 50 21 7 14 0 0 57 21 14
2017 SO-08 9 64 9 9 9 0 0 73 18 11
2014 SO 9 28 18 28 15 1 0 37 44 287
2014 SO-03 10 26 21 22 19 1 0 37 42 68
2014 SO-04 9 35 20 25 11 0 0 44 36 55
2014 SO-05 3 33 13 33 17 0 0 37 50 30
2014 SO-06 21 36 7 14 21 0 0 57 36 14
2014 SO-07 8 23 15 42 9 0 4 31 53 27
2014 SO-08 7 40 13 27 13 0 0 47 40 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 25 41 13 9 7 0 5 70 16 185
2020 SO-00 10 30 20 0 0 0 40 67 0 10
2020 SO-03 17 33 20 13 13 0 3 52 28 30
2020 SO-04 17 52 17 9 4 0 0 70 13 23
2020 SO-05 15 46 8 8 15 0 8 67 25 26
2020 SO-06 40 60 0 0 0 0 0 100 0 10
2020 SO-07 26 48 9 13 0 0 4 77 14 23
2020 SO-08 28 50 17 0 6 0 0 78 6 18
2020 SO-10 36 27 18 9 9 0 0 64 18 11
2020 SO-11 55 18 0 27 0 0 0 73 27 11
2019 SO 24 40 14 12 8 0 1 65 20 243
2019 SO-03 22 35 22 11 7 0 2 58 19 54
2019 SO-04 20 49 12 14 4 0 2 70 18 51
2019 SO-05 20 40 15 20 5 0 0 60 25 20
2019 SO-06 32 47 5 11 0 5 0 83 11 19
2019 SO-07 33 41 7 15 4 0 0 74 19 27
2019 SO-08 29 41 12 6 12 0 0 71 18 17
2019 SO-10 9 27 27 0 36 0 0 36 36 11
2018 SO 24 42 14 10 7 1 1 68 17 418
2018 SO-03 24 32 22 12 6 2 3 59 18 104
2018 SO-04 17 53 13 13 4 0 0 70 17 83
2018 SO-05 25 40 18 7 9 2 0 66 16 57
2018 SO-06 36 44 0 8 8 0 4 83 17 25
2018 SO-07 31 43 10 7 10 0 0 74 17 42
2018 SO-08 30 52 7 7 4 0 0 81 11 27
2018 SO-09 42 42 0 8 8 0 0 83 17 12
2018 SO-10 8 46 8 15 15 8 0 58 33 13
2018 SO-11 25 42 0 17 8 0 8 73 27 12
2017 SO 26 39 14 13 7 1 1 66 20 160
2017 SO-00 50 10 10 20 10 0 0 60 30 10
2017 SO-03 21 42 12 18 6 0 0 64 24 33
2017 SO-04 23 39 11 15 9 0 4 64 25 28
2017 SO-05 20 47 20 7 7 0 0 67 13 15
2017 SO-06 42 50 8 0 0 0 0 92 0 12
2017 SO-07 29 43 14 14 0 0 0 71 14 14
2017 SO-08 45 27 18 9 0 0 0 73 9 11
2014 SO 25 37 14 13 9 1 2 63 22 287
2014 SO-03 21 41 15 9 13 0 1 63 22 68
2014 SO-04 27 38 20 11 2 0 2 67 13 55
2014 SO-05 23 30 17 17 10 3 0 55 28 30
2014 SO-06 43 43 0 7 7 0 0 86 14 14
2014 SO-07 26 38 13 0 19 0 4 67 20 27
2014 SO-08 27 33 7 20 7 0 7 64 29 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 27 26 21 13 10 1 3 55 24 185
2020 SO-00 30 30 10 20 10 0 0 60 30 10
2020 SO-03 43 27 7 7 17 0 0 70 23 30
2020 SO-04 22 17 30 17 4 0 9 43 24 23
2020 SO-05 27 31 12 15 12 0 4 60 28 26
2020 SO-06 30 50 10 10 0 0 0 80 10 10
2020 SO-07 22 30 30 13 4 0 0 52 17 23
2020 SO-08 11 22 44 6 17 0 0 33 22 18
2020 SO-10 18 9 36 0 18 0 18 33 22 11
2020 SO-11 45 9 27 18 0 0 0 55 18 11
2019 SO 28 29 20 12 9 0 2 59 21 242
2019 SO-03 25 30 25 11 6 2 2 57 18 53
2019 SO-04 27 31 12 18 10 0 2 60 28 51
2019 SO-05 25 45 15 10 5 0 0 70 15 20
2019 SO-06 47 26 21 5 0 0 0 74 5 19
2019 SO-07 15 26 37 11 11 0 0 41 22 27
2019 SO-08 24 29 18 0 29 0 0 53 29 17
2019 SO-10 18 27 18 0 9 0 27 63 13 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 19 23 26 17 11 1 3 44 29 185
2020 SO-00 40 40 0 10 10 0 0 80 20 10
2020 SO-03 17 17 27 20 17 3 0 34 38 30
2020 SO-04 13 26 26 17 9 0 9 43 29 23
2020 SO-05 19 8 35 23 15 0 0 27 38 26
2020 SO-06 20 30 40 0 10 0 0 50 10 10
2020 SO-07 13 30 22 22 13 0 0 43 35 23
2020 SO-08 6 33 28 22 11 0 0 39 33 18
2020 SO-10 27 27 18 9 0 0 18 67 11 11
2020 SO-11 45 9 36 9 0 0 0 55 9 11
2019 SO 28 26 23 13 7 1 3 56 20 238
2019 SO-03 35 29 22 8 2 0 4 67 10 51
2019 SO-04 29 25 20 12 8 2 4 58 21 51
2019 SO-05 21 16 26 32 5 0 0 37 37 19
2019 SO-06 21 26 37 11 0 5 0 50 11 19
2019 SO-07 19 33 37 4 7 0 0 52 11 27
2019 SO-08 19 25 19 25 13 0 0 44 38 16
2019 SO-10 9 18 45 9 0 0 18 33 11 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 70 13 5 3 4 1 3 87 7 183
2020 SO-00 80 20 0 0 0 0 0 100 0 10
2020 SO-03 70 13 3 3 10 0 0 83 13 30
2020 SO-04 74 13 4 0 0 0 9 95 0 23
2020 SO-05 72 12 8 4 0 0 4 88 4 25
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 74 9 9 4 4 0 0 83 9 23
2020 SO-08 72 11 6 6 6 0 0 83 11 18
2020 SO-10 45 18 9 0 9 0 18 78 11 11
2020 SO-11 91 9 0 0 0 0 0 100 0 11
2019 SO 69 12 9 3 3 2 3 85 6 239
2019 SO-03 75 10 10 2 2 0 2 86 4 52
2019 SO-04 72 10 8 2 4 2 2 85 6 50
2019 SO-05 65 25 0 10 0 0 0 90 10 20
2019 SO-06 79 5 11 0 5 0 0 84 5 19
2019 SO-07 67 7 19 4 4 0 0 74 7 27
2019 SO-08 59 35 6 0 0 0 0 94 0 17
2019 SO-10 36 0 18 9 0 9 27 57 14 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 68 14 5 3 2 1 8 89 6 185
2020 SO-00 50 30 10 10 0 0 0 80 10 10
2020 SO-03 67 17 7 7 3 0 0 83 10 30
2020 SO-04 74 13 4 0 0 0 9 95 0 23
2020 SO-05 50 12 8 8 4 4 15 76 14 26
2020 SO-06 80 10 0 0 0 10 0 100 0 10
2020 SO-07 70 17 9 0 4 0 0 87 4 23
2020 SO-08 67 28 0 0 0 0 6 100 0 18
2020 SO-10 73 0 0 9 0 0 18 89 11 11
2020 SO-11 73 9 0 0 0 0 18 100 0 11
2019 SO 69 9 7 3 2 2 7 86 6 241
2019 SO-03 73 15 10 0 0 0 2 90 0 52
2019 SO-04 69 8 6 4 8 2 4 81 13 51
2019 SO-05 70 10 0 5 5 0 10 89 11 20
2019 SO-06 63 5 5 5 0 5 16 87 7 19
2019 SO-07 74 11 7 0 0 0 7 92 0 27
2019 SO-08 82 0 6 6 0 0 6 88 6 17
2019 SO-10 64 0 9 0 0 0 27 88 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 9 36 24 21 8 2 1 47 29 185
2020 SO-00 10 20 20 30 10 0 10 33 44 10
2020 SO-03 0 23 30 23 17 7 0 25 43 30
2020 SO-04 9 30 43 17 0 0 0 39 17 23
2020 SO-05 12 35 19 27 4 4 0 48 32 26
2020 SO-06 20 30 30 20 0 0 0 50 20 10
2020 SO-07 9 48 9 13 17 4 0 59 32 23
2020 SO-08 6 50 33 6 6 0 0 56 11 18
2020 SO-10 18 45 18 18 0 0 0 64 18 11
2020 SO-11 9 45 9 36 0 0 0 55 36 11
2019 SO 7 39 29 16 7 2 0 47 23 242
2019 SO-03 8 32 36 11 8 6 0 42 20 53
2019 SO-04 6 37 29 16 10 2 0 44 26 51
2019 SO-05 5 45 15 30 5 0 0 50 35 20
2019 SO-06 15 65 5 10 5 0 0 80 15 20
2019 SO-07 4 43 21 25 7 0 0 46 32 28
2019 SO-08 0 53 24 12 12 0 0 53 24 17
2019 SO-10 0 9 64 18 9 0 0 9 27 11
2018 SO 8 37 30 17 5 3 0 46 23 418
2018 SO-03 5 29 38 20 6 3 0 35 27 104
2018 SO-04 5 41 31 14 6 2 0 47 21 83
2018 SO-05 7 26 37 18 7 5 0 35 26 57
2018 SO-06 20 40 8 32 0 0 0 60 32 25
2018 SO-07 2 45 33 14 5 0 0 48 19 42
2018 SO-08 0 52 26 19 4 0 0 52 22 27
2018 SO-09 17 58 17 8 0 0 0 75 8 12
2018 SO-10 0 62 8 23 8 0 0 62 31 13
2018 SO-11 17 33 17 17 0 17 0 60 20 12
2017 SO 8 33 24 23 9 4 0 42 33 160
2017 SO-00 0 20 0 40 20 20 0 25 75 10
2017 SO-03 9 18 27 36 6 3 0 28 44 33
2017 SO-04 8 45 23 11 10 4 0 55 22 28
2017 SO-05 0 33 33 13 13 7 0 36 29 15
2017 SO-06 8 8 42 42 0 0 0 17 42 12
2017 SO-07 7 36 43 14 0 0 0 43 14 14
2017 SO-08 0 55 27 9 9 0 0 55 18 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 17 39 19 12 11 2 1 57 23 181
2020 SO-00 10 30 0 20 30 10 0 44 56 10
2020 SO-03 13 37 23 7 20 0 0 50 27 30
2020 SO-04 19 33 10 24 10 0 5 55 35 21
2020 SO-05 8 36 32 20 4 0 0 44 24 25
2020 SO-06 30 20 40 10 0 0 0 50 10 10
2020 SO-07 17 43 22 0 9 9 0 67 10 23
2020 SO-08 24 35 18 12 6 0 6 63 19 17
2020 SO-10 27 45 0 9 18 0 0 73 27 11
2020 SO-11 36 36 18 9 0 0 0 73 9 11
2019 SO 12 48 25 9 4 2 0 61 13 242
2019 SO-03 13 43 25 9 6 4 0 59 16 53
2019 SO-04 12 47 31 8 2 0 0 59 10 51
2019 SO-05 15 35 10 20 10 10 0 56 33 20
2019 SO-06 10 75 10 5 0 0 0 85 5 20
2019 SO-07 7 61 14 7 7 4 0 70 15 28
2019 SO-08 24 41 29 6 0 0 0 65 6 17
2019 SO-10 0 36 45 18 0 0 0 36 18 11
2018 SO 16 43 26 9 4 2 0 60 13 417
2018 SO-03 13 43 28 9 6 1 0 57 15 104
2018 SO-04 16 44 29 7 4 0 0 60 11 82
2018 SO-05 11 46 18 14 9 2 2 58 24 57
2018 SO-06 24 52 20 0 0 4 0 79 0 25
2018 SO-07 7 48 26 12 5 2 0 56 17 42
2018 SO-08 19 37 33 4 4 4 0 58 8 27
2018 SO-09 25 33 17 17 0 0 8 64 18 12
2018 SO-10 15 38 23 8 8 8 0 58 17 13
2018 SO-11 8 42 33 17 0 0 0 50 17 12
2017 SO 16 45 19 12 4 3 1 64 17 160
2017 SO-00 20 10 0 40 30 0 0 30 70 10
2017 SO-03 21 18 30 18 3 6 3 43 23 33
2017 SO-04 8 54 23 12 0 4 0 64 13 28
2017 SO-05 20 40 33 0 0 0 7 64 0 15
2017 SO-06 25 50 8 17 0 0 0 75 17 12
2017 SO-07 14 50 29 0 0 7 0 69 0 14
2017 SO-08 9 55 27 9 0 0 0 64 9 11
2014 SO 19 51 19 8 2 1 0 71 10 287
2014 SO-03 19 44 22 9 4 1 0 64 13 68
2014 SO-04 18 62 15 5 0 0 0 80 5 55
2014 SO-05 20 50 20 7 0 3 0 72 7 30
2014 SO-06 36 50 7 7 0 0 0 86 7 14
2014 SO-07 23 45 21 4 4 4 0 71 8 27
2014 SO-08 20 67 13 0 0 0 0 87 0 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 19 39 20 10 7 4 1 61 18 184
2020 SO-00 20 20 50 0 10 0 0 40 10 10
2020 SO-03 10 43 23 10 13 0 0 53 23 30
2020 SO-04 9 39 17 26 4 4 0 50 32 23
2020 SO-05 27 31 23 8 8 0 4 60 16 26
2020 SO-06 40 20 10 30 0 0 0 60 30 10
2020 SO-07 22 22 30 4 4 17 0 53 11 23
2020 SO-08 24 53 12 6 6 0 0 76 12 17
2020 SO-10 18 36 18 9 9 9 0 60 20 11
2020 SO-11 27 64 9 0 0 0 0 91 0 11
2019 SO 17 37 26 9 5 5 0 58 15 243
2019 SO-03 19 38 26 8 2 8 0 61 10 53
2019 SO-04 22 37 27 6 6 2 0 60 12 51
2019 SO-05 10 35 15 25 15 0 0 45 40 20
2019 SO-06 15 55 15 5 0 10 0 78 6 20
2019 SO-07 7 39 32 7 7 7 0 50 15 28
2019 SO-08 24 29 12 6 6 24 0 69 15 17
2019 SO-10 0 36 36 27 0 0 0 36 27 11
2018 SO 18 43 26 5 3 3 1 64 9 417
2018 SO-03 14 48 26 3 3 4 2 66 6 104
2018 SO-04 18 37 35 4 2 2 1 58 6 83
2018 SO-05 16 34 25 13 5 4 4 54 19 56
2018 SO-06 20 48 28 0 0 4 0 71 0 25
2018 SO-07 5 52 26 10 5 2 0 59 15 42
2018 SO-08 30 44 22 0 4 0 0 74 4 27
2018 SO-09 33 17 25 8 0 8 8 60 10 12
2018 SO-10 15 54 0 15 8 8 0 75 25 13
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 18 37 23 8 4 8 3 61 13 160
2017 SO-00 20 40 0 20 0 10 10 75 25 10
2017 SO-03 21 15 30 6 12 12 3 43 21 33
2017 SO-04 19 38 23 10 0 11 0 64 11 28
2017 SO-05 0 47 27 7 7 0 13 54 15 15
2017 SO-06 25 17 50 8 0 0 0 42 8 12
2017 SO-07 0 64 14 7 0 7 7 75 8 14
2017 SO-08 18 64 18 0 0 0 0 82 0 11
2014 SO 21 43 22 7 1 6 0 68 9 286
2014 SO-03 22 40 18 10 1 9 0 68 13 68
2014 SO-04 18 49 24 4 0 5 0 71 4 55
2014 SO-05 17 45 34 0 0 3 0 64 0 29
2014 SO-06 43 36 14 7 0 0 0 79 7 14
2014 SO-07 30 45 13 8 0 4 0 79 8 27
2014 SO-08 20 47 33 0 0 0 0 67 0 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 16 34 22 12 9 7 1 54 23 185
2020 SO-00 10 30 20 10 10 20 0 50 25 10
2020 SO-03 13 17 20 27 17 7 0 32 46 30
2020 SO-04 9 35 17 26 4 9 0 48 33 23
2020 SO-05 19 35 27 4 12 0 4 56 16 26
2020 SO-06 50 0 30 10 10 0 0 50 20 10
2020 SO-07 17 35 26 9 4 9 0 57 14 23
2020 SO-08 17 44 17 11 6 6 0 65 18 18
2020 SO-10 9 55 9 9 9 9 0 70 20 11
2020 SO-11 18 64 18 0 0 0 0 82 0 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 35 39 14 6 5 2 0 75 12 185
2020 SO-00 20 40 20 20 0 0 0 60 20 10
2020 SO-03 20 43 13 13 10 0 0 63 23 30
2020 SO-04 35 39 17 9 0 0 0 74 9 23
2020 SO-05 31 27 19 12 8 4 0 60 20 26
2020 SO-06 60 40 0 0 0 0 0 100 0 10
2020 SO-07 30 39 22 4 0 4 0 73 5 23
2020 SO-08 39 50 11 0 0 0 0 89 0 18
2020 SO-10 64 18 9 0 9 0 0 82 9 11
2020 SO-11 45 55 0 0 0 0 0 100 0 11

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 24 45 15 9 6 0 0 69 16 185
2020 SO-00 20 20 20 20 20 0 0 40 40 10
2020 SO-03 20 37 23 7 13 0 0 57 20 30
2020 SO-04 35 39 26 0 0 0 0 74 0 23
2020 SO-05 12 50 12 23 4 0 0 62 27 26
2020 SO-06 30 60 0 10 0 0 0 90 10 10
2020 SO-07 13 43 26 13 4 0 0 57 17 23
2020 SO-08 22 67 0 6 6 0 0 89 11 18
2020 SO-10 27 55 9 9 0 0 0 82 9 11
2020 SO-11 45 45 0 9 0 0 0 91 9 11
2019 SO 23 49 14 11 4 0 0 71 15 243
2019 SO-03 28 43 15 11 2 0 0 72 13 53
2019 SO-04 29 41 14 12 4 0 0 71 16 51
2019 SO-05 15 55 10 20 0 0 0 70 20 20
2019 SO-06 20 70 5 0 5 0 0 90 5 20
2019 SO-07 14 57 21 7 0 0 0 71 7 28
2019 SO-08 18 53 12 12 6 0 0 71 18 17
2019 SO-10 0 55 27 9 9 0 0 55 18 11
2018 SO 23 44 18 9 5 0 0 67 14 417
2018 SO-03 19 46 18 10 7 0 0 65 17 103
2018 SO-04 28 37 22 12 1 0 0 65 13 83
2018 SO-05 16 44 19 7 14 0 0 60 21 57
2018 SO-06 32 40 24 0 4 0 0 72 4 25
2018 SO-07 12 55 14 12 7 0 0 67 19 42
2018 SO-08 22 48 22 4 4 0 0 70 7 27
2018 SO-09 42 42 8 0 0 8 0 91 0 12
2018 SO-10 15 54 15 15 0 0 0 69 15 13
2018 SO-11 17 58 8 17 0 0 0 75 17 12
2017 SO 23 38 19 13 7 0 0 61 20 160
2017 SO-00 20 10 10 30 30 0 0 30 60 10
2017 SO-03 27 15 36 18 3 0 0 42 21 33
2017 SO-04 15 45 19 13 8 0 0 60 21 28
2017 SO-05 33 33 27 0 7 0 0 67 7 15
2017 SO-06 17 58 25 0 0 0 0 75 0 12
2017 SO-07 29 57 7 7 0 0 0 86 7 14
2017 SO-08 9 45 18 9 18 0 0 55 27 11
2014 SO 30 44 12 10 5 0 0 73 15 287
2014 SO-03 34 41 6 13 6 0 0 75 19 68
2014 SO-04 36 36 13 15 0 0 0 73 15 55
2014 SO-05 17 60 3 13 7 0 0 77 20 30
2014 SO-06 57 21 7 7 7 0 0 79 14 14
2014 SO-07 30 47 8 8 8 0 0 77 15 27
2014 SO-08 33 60 7 0 0 0 0 93 0 15

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 19 37 22 12 9 1 0 56 22 185
2020 SO-00 10 20 10 10 40 10 0 33 56 10
2020 SO-03 17 27 13 23 20 0 0 43 43 30
2020 SO-04 22 39 22 13 4 0 0 61 17 23
2020 SO-05 19 35 35 8 4 0 0 54 12 26
2020 SO-06 30 50 10 0 10 0 0 80 10 10
2020 SO-07 9 35 35 17 4 0 0 43 22 23
2020 SO-08 17 50 28 0 6 0 0 67 6 18
2020 SO-10 9 45 18 27 0 0 0 55 27 11
2020 SO-11 36 27 27 9 0 0 0 64 9 11
2019 SO 21 36 19 18 7 0 0 56 25 243
2019 SO-03 26 32 17 15 9 0 0 58 25 53
2019 SO-04 31 29 18 18 4 0 0 61 22 51
2019 SO-05 10 50 15 20 5 0 0 60 25 20
2019 SO-06 20 40 30 10 0 0 0 60 10 20
2019 SO-07 7 46 21 18 7 0 0 54 25 28
2019 SO-08 6 47 12 24 12 0 0 53 35 17
2019 SO-10 0 27 36 27 9 0 0 27 36 11
2018 SO 16 33 26 17 7 1 0 49 24 418
2018 SO-03 17 35 20 18 10 0 0 52 28 104
2018 SO-04 20 33 23 19 5 0 0 53 24 83
2018 SO-05 11 26 33 21 9 0 0 37 30 57
2018 SO-06 4 44 28 12 12 0 0 48 24 25
2018 SO-07 5 33 43 12 7 0 0 38 19 42
2018 SO-08 15 44 30 7 4 0 0 59 11 27
2018 SO-09 33 17 42 0 8 0 0 50 8 12
2018 SO-10 15 31 15 23 15 0 0 46 38 13
2018 SO-11 17 33 25 25 0 0 0 50 25 12
2017 SO 15 26 29 20 10 0 0 40 31 160
2017 SO-00 0 30 30 20 20 0 0 30 40 10
2017 SO-03 18 21 27 15 18 0 0 39 33 33
2017 SO-04 15 15 38 15 17 0 0 30 32 28
2017 SO-05 20 20 27 33 0 0 0 40 33 15
2017 SO-06 8 25 25 33 8 0 0 33 42 12
2017 SO-07 21 21 36 21 0 0 0 43 21 14
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2014 SO 19 35 24 14 9 0 0 54 22 287
2014 SO-03 26 35 18 12 7 1 0 63 19 68
2014 SO-04 27 38 13 16 5 0 0 65 22 55
2014 SO-05 7 50 10 20 13 0 0 57 33 30
2014 SO-06 36 21 21 14 7 0 0 57 21 14
2014 SO-07 15 42 24 11 8 0 0 57 19 27
2014 SO-08 13 40 33 7 7 0 0 53 13 15

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 16 36 22 19 7 0 0 52 26 185
2020 SO-00 20 20 40 10 10 0 0 40 20 10
2020 SO-03 13 30 13 23 20 0 0 43 43 30
2020 SO-04 17 39 22 22 0 0 0 57 22 23
2020 SO-05 15 42 12 23 8 0 0 58 31 26
2020 SO-06 30 40 20 0 10 0 0 70 10 10
2020 SO-07 0 39 30 22 9 0 0 39 30 23
2020 SO-08 17 39 28 17 0 0 0 56 17 18
2020 SO-10 0 36 27 36 0 0 0 36 36 11
2020 SO-11 27 27 27 18 0 0 0 55 18 11
2019 SO 18 37 20 21 4 0 0 55 25 243
2019 SO-03 19 32 23 25 2 0 0 51 26 53
2019 SO-04 27 33 20 18 2 0 0 61 20 51
2019 SO-05 5 45 25 15 10 0 0 50 25 20
2019 SO-06 15 60 15 10 0 0 0 75 10 20
2019 SO-07 7 50 18 18 7 0 0 57 25 28
2019 SO-08 12 47 12 24 6 0 0 59 29 17
2019 SO-10 9 9 36 36 9 0 0 18 45 11
2018 SO 13 35 24 20 7 1 0 49 27 417
2018 SO-03 13 38 18 20 10 0 0 52 30 104
2018 SO-04 15 37 23 22 4 0 0 51 26 82
2018 SO-05 9 28 30 25 9 0 0 37 33 57
2018 SO-06 4 48 20 12 16 0 0 52 28 25
2018 SO-07 5 33 38 17 7 0 0 38 24 42
2018 SO-08 7 41 33 19 0 0 0 48 19 27
2018 SO-09 25 25 42 8 0 0 0 50 8 12
2018 SO-10 8 31 15 38 8 0 0 38 46 13
2018 SO-11 8 50 17 17 8 0 0 58 25 12
2017 SO 14 26 23 25 12 0 0 40 37 160
2017 SO-00 10 30 10 40 10 0 0 40 50 10
2017 SO-03 12 12 33 27 15 0 0 24 42 33
2017 SO-04 15 23 26 15 21 0 0 38 36 28
2017 SO-05 27 13 27 27 7 0 0 40 33 15
2017 SO-06 17 17 25 25 17 0 0 33 42 12
2017 SO-07 14 43 14 21 7 0 0 57 29 14
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2014 SO 17 38 18 19 8 0 0 55 27 287
2014 SO-03 24 35 15 19 6 1 0 60 25 68
2014 SO-04 25 44 13 16 2 0 0 69 18 55
2014 SO-05 7 43 13 20 17 0 0 50 37 30
2014 SO-06 36 29 14 14 7 0 0 64 21 14
2014 SO-07 8 53 24 8 8 0 0 60 15 27
2014 SO-08 7 53 27 7 7 0 0 60 13 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 23 27 16 11 11 5 7 56 25 185
2020 SO-00 20 20 20 10 10 10 10 50 25 10
2020 SO-03 7 20 27 13 23 3 7 30 41 30
2020 SO-04 17 39 9 9 4 9 13 72 17 23
2020 SO-05 31 8 19 23 8 4 8 43 35 26
2020 SO-06 40 20 10 10 10 10 0 67 22 10
2020 SO-07 22 17 17 13 13 4 13 47 32 23
2020 SO-08 17 50 22 6 6 0 0 67 11 18
2020 SO-10 27 45 9 0 9 9 0 80 10 11
2020 SO-11 18 36 9 18 0 0 18 67 22 11
2019 SO 23 26 24 14 7 2 3 52 23 242
2019 SO-03 21 26 23 13 9 4 4 51 24 53
2019 SO-04 31 29 20 8 10 2 0 62 18 51
2019 SO-05 15 25 40 15 5 0 0 40 20 20
2019 SO-06 30 30 25 15 0 0 0 60 15 20
2019 SO-07 18 39 18 11 7 0 7 62 19 28
2019 SO-08 24 24 29 18 0 0 6 50 19 17
2019 SO-10 18 9 27 27 18 0 0 27 45 11
2018 SO 22 28 25 13 7 3 2 53 21 418
2018 SO-03 22 34 17 18 5 2 2 58 24 104
2018 SO-04 20 27 24 10 8 5 6 53 20 83
2018 SO-05 21 18 35 9 12 4 2 41 22 57
2018 SO-06 20 16 32 16 4 8 4 41 23 25
2018 SO-07 7 33 36 14 7 2 0 41 22 42
2018 SO-08 22 41 30 7 0 0 0 63 7 27
2018 SO-09 50 25 8 8 8 0 0 75 17 12
2018 SO-10 31 31 8 15 15 0 0 62 31 13
2018 SO-11 33 8 33 17 0 0 8 45 18 12
2017 SO 24 28 22 14 8 3 1 54 23 160
2017 SO-00 20 10 20 20 20 10 0 33 44 10
2017 SO-03 18 33 21 15 9 3 0 53 25 33
2017 SO-04 30 19 24 4 12 8 4 55 18 28
2017 SO-05 47 13 27 13 0 0 0 60 13 15
2017 SO-06 8 33 25 17 17 0 0 42 33 12
2017 SO-07 21 36 21 21 0 0 0 57 21 14
2017 SO-08 9 55 18 9 0 0 9 70 10 11
2014 SO 28 29 21 8 5 3 6 62 15 285
2014 SO-03 34 34 16 3 3 6 3 75 7 67
2014 SO-04 35 24 22 9 4 2 4 63 14 54
2014 SO-05 23 33 17 10 10 0 7 61 21 30
2014 SO-06 36 21 21 14 0 0 7 62 15 14
2014 SO-07 38 15 32 4 4 0 8 57 8 27
2014 SO-08 20 53 20 0 7 0 0 73 7 15
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 SO 31 43 26 185
2020 SO-00 30 60 10 10
2020 SO-03 23 43 33 30
2020 SO-04 35 43 22 23
2020 SO-05 19 42 38 26
2020 SO-06 40 60 0 10
2020 SO-07 39 26 35 23
2020 SO-08 22 61 17 18
2020 SO-10 45 18 36 11
2020 SO-11 27 64 9 11
2019 SO 28 46 27 243
2019 SO-03 32 53 15 53
2019 SO-04 18 49 33 51
2019 SO-05 20 45 35 20
2019 SO-06 20 35 45 20
2019 SO-07 43 36 21 28
2019 SO-08 53 35 12 17
2019 SO-10 45 18 36 11
2018 SO 33 45 22 409
2018 SO-03 28 46 26 103
2018 SO-04 26 55 19 78
2018 SO-05 39 38 23 56
2018 SO-06 32 48 20 25
2018 SO-07 46 29 24 41
2018 SO-08 37 52 11 27
2018 SO-09 55 36 9 11
2018 SO-10 54 31 15 13
2018 SO-11 17 50 33 12
2017 SO 24 41 35 160
2017 SO-00 30 40 30 10
2017 SO-03 21 36 42 33
2017 SO-04 16 57 27 28
2017 SO-05 20 40 40 15
2017 SO-06 25 17 58 12
2017 SO-07 29 43 29 14
2017 SO-08 36 27 36 11
2014 SO 24 56 20 287
2014 SO-03 24 56 21 68
2014 SO-04 13 63 24 54
2014 SO-05 33 47 20 30
2014 SO-06 43 43 14 14
2014 SO-07 15 55 30 27
2014 SO-08 40 60 0 15
2014 SO-10 30 60 10 10

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 SO 21 51 2 19 2 5 57
2019 SO 18 51 8 20 0 3 65
2019 SO-03 12 59 12 18 0 0 17
2019 SO-07 9 64 0 18 0 9 11
2018 SO 32 31 4 28 1 4 134
2018 SO-03 30 33 10 20 7 0 30
2018 SO-04 29 33 0 38 0 0 21
2018 SO-05 23 36 5 36 0 0 22
2018 SO-07 18 47 6 12 0 18 17
2018 SO-08 30 40 0 20 0 10 10
2017 SO 26 47 3 22 0 3 39
2014 SO 39 32 3 21 9999 5 66
2014 SO-03 20 40 7 33 9999 0 15
2014 SO-05 50 30 0 10 9999 10 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 20 80 185
2020 SO-03 33 67 30
2020 SO-05 27 73 26
2020 SO-11 0 100 11
2019 SO 18 82 242
2019 SO-03 13 87 54
2019 SO-04 24 76 50
2019 SO-07 21 79 28
2018 SO 19 81 418
2018 SO-03 23 77 104
2018 SO-04 17 83 83
2018 SO-05 28 72 57
2018 SO-07 21 79 42

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 54 46 37
2019 SO 45 55 42
2018 SO 58 42 77
2018 SO-03 74 26 23
2018 SO-04 62 38 13
2018 SO-05 56 44 16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 76 24 37
2019 SO 64 36 42
2019 SO-04 45 55 11
2018 SO 61 39 77
2018 SO-03 68 32 22
2018 SO-04 64 36 14
2018 SO-05 63 38 16

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 14 86 37
2020 SO-03 0 100 10
2019 SO 26 74 42
2019 SO-04 45 55 11
2018 SO 33 67 73
2018 SO-04 42 58 12
2018 SO-05 50 50 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 37
2020 SO-03 0 100 10
2019 SO 0 100 42
2019 SO-04 0 100 11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 10 90 73
2018 SO-04 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 14 86 42
2018 SO 16 84 74
2018 SO-04 42 58 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 35 65 37
2019 SO 43 57 42
2019 SO-04 45 55 11
2018 SO 41 59 73
2018 SO-03 41 59 22
2018 SO-04 42 58 12
2018 SO-05 53 47 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 38 62 37
2019 SO 45 55 42
2018 SO 41 59 73
2018 SO-03 43 57 21
2018 SO-04 36 64 14
2018 SO-05 43 57 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 35 65 37
2020 SO-03 50 50 10
2019 SO 52 48 42
2018 SO 38 62 73
2018 SO-03 39 61 23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 43 57 37
2020 SO-03 50 50 10
2019 SO 36 64 42
2018 SO 46 54 74
2018 SO-03 52 48 23
2018 SO-04 50 50 12
2018 SO-05 33 67 15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 32 68 37
2019 SO 31 69 42
2018 SO 29 71 70
2018 SO-03 25 75 20
2018 SO-05 64 36 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 65 35 37
2019 SO 57 43 42
2019 SO-04 55 45 11
2018 SO 78 22 74

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 49 51 37
2020 SO-03 50 50 10
2019 SO 38 62 42
2019 SO-04 55 45 11
2018 SO 38 62 74
2018 SO-03 36 64 22
2018 SO-05 50 50 16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 37
2020 SO-03 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 19 81 37
2018 SO 20 80 71

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 19 81 37
2019 SO 12 88 42
2018 SO 18 82 71

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 62 38 37
2019 SO 45 55 42
2019 SO-04 45 55 11
2018 SO 30 70 71
2018 SO-03 25 75 20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 46 54 37
2019 SO 40 60 42
2018 SO 47 53 73
2018 SO-03 43 57 21
2018 SO-04 62 38 13
2018 SO-05 40 60 15

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 14 86 37
2018 SO 10 90 71

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 35 65 37
2020 SO-03 50 50 10
2019 SO 38 62 42
2018 SO 39 61 71
2018 SO-03 33 67 21
2018 SO-05 50 50 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 24 76 37
2019 SO 29 71 42
2018 SO 29 71 72
2018 SO-03 24 76 21
2018 SO-05 40 60 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 14 86 37

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 14 86 37
2018 SO 16 84 73
2018 SO-03 27 73 22

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 10 90 71

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 7 93 71

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 19 81 37
2019 SO 17 83 42
2018 SO 38 63 72
2018 SO-03 52 48 21
2018 SO-04 42 58 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 8 92 71
2018 SO-03 0 100 20

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 49 51 37
2019 SO 43 57 42
2018 SO 39 61 70
2018 SO-03 30 70 20
2018 SO-04 58 42 12
2018 SO-05 36 64 14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 18 82 66

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 20 80 64

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 9 91 64
2018 SO-04 0 100 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 8 92 64
2018 SO-04 0 100 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 11 89 65

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 14 86 65
2018 SO-05 0 100 11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 13 88 64

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 13 88 64

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 28 72 64
2018 SO-03 33 67 18

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 9 91 64
2018 SO-04 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 43 57 67
2018 SO-03 47 53 19

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 62 38 66
2018 SO-03 68 32 19

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 8 92 65
2018 SO-04 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 12 30 18 13 14 10 3 48 31 184
2020 SO-00 0 20 20 20 20 10 10 25 50 10
2020 SO-03 0 20 13 17 30 17 3 25 58 30
2020 SO-04 17 26 13 22 13 4 4 48 38 23
2020 SO-05 16 16 24 16 20 4 4 35 39 25
2020 SO-06 10 30 30 20 10 0 0 40 30 10
2020 SO-07 13 35 22 13 4 13 0 55 20 23
2020 SO-08 6 61 17 0 6 11 0 75 6 18
2020 SO-10 18 45 9 9 9 9 0 70 20 11
2020 SO-11 45 27 9 0 0 18 0 89 0 11
2019 SO 15 32 18 15 9 10 2 53 27 241
2019 SO-03 15 19 31 15 8 8 4 39 26 52
2019 SO-04 24 26 14 14 12 8 2 56 29 50
2019 SO-05 10 35 5 20 20 10 0 50 44 20
2019 SO-06 32 42 0 16 5 5 0 78 22 19
2019 SO-07 0 46 18 11 11 14 0 54 25 28
2019 SO-08 0 59 18 12 0 12 0 67 13 17
2019 SO-10 9 45 18 0 18 0 9 60 20 11
2018 SO 12 28 28 9 11 10 2 46 23 410
2018 SO-03 8 26 25 11 18 10 3 39 33 101
2018 SO-04 10 23 33 5 12 15 1 40 21 81
2018 SO-05 11 18 30 14 12 16 0 33 31 57
2018 SO-06 16 44 32 0 4 0 4 63 4 25
2018 SO-07 5 38 33 18 3 3 3 45 21 40
2018 SO-08 22 41 26 7 4 0 0 63 11 27
2018 SO-09 25 33 8 8 8 17 0 70 20 12
2018 SO-10 8 38 15 15 8 15 0 55 27 13
2018 SO-11 8 17 50 8 8 8 0 27 18 12
2017 SO 8 26 26 13 12 11 4 39 30 160
2017 SO-00 0 30 0 20 30 0 20 38 63 10
2017 SO-03 9 15 27 15 24 9 0 27 43 33
2017 SO-04 11 30 19 11 10 15 4 51 26 28
2017 SO-05 0 27 40 20 0 13 0 31 23 15
2017 SO-06 8 25 42 8 8 0 8 36 18 12
2017 SO-07 0 29 36 7 7 21 0 36 18 14
2017 SO-08 9 36 18 18 0 0 18 56 22 11
2014 SO 9 33 23 16 8 10 1 47 27 285
2014 SO-03 9 27 25 9 12 18 0 44 25 67
2014 SO-04 6 32 28 9 4 19 2 48 17 53
2014 SO-05 3 47 17 20 3 7 3 56 26 30
2014 SO-06 21 50 7 14 7 0 0 71 21 14
2014 SO-07 8 23 28 23 15 4 0 31 39 27
2014 SO-08 20 33 20 13 7 7 0 57 21 15
2014 SO-10 0 50 30 20 0 0 0 50 20 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 17 34 20 12 11 5 0 54 25 183
2020 SO-00 20 20 20 10 20 10 0 44 33 10
2020 SO-03 7 23 20 20 23 7 0 32 46 30
2020 SO-04 27 27 23 14 9 0 0 55 23 22
2020 SO-05 20 16 32 24 8 0 0 36 32 25
2020 SO-06 10 50 30 0 10 0 0 60 10 10
2020 SO-07 22 30 22 4 13 9 0 57 19 23
2020 SO-08 11 56 22 0 6 6 0 71 6 18
2020 SO-10 18 45 0 9 18 9 0 70 30 11
2020 SO-11 45 45 9 0 0 0 0 91 0 11
2019 SO 21 38 21 11 6 2 0 61 17 242
2019 SO-03 23 36 28 9 2 2 0 60 12 53
2019 SO-04 26 32 24 10 8 0 0 58 18 50
2019 SO-05 15 35 10 20 20 0 0 50 40 20
2019 SO-06 35 45 10 10 0 0 0 80 10 20
2019 SO-07 11 32 36 7 11 4 0 44 19 28
2019 SO-08 13 63 19 6 0 0 0 75 6 16
2019 SO-10 18 55 9 0 9 9 0 80 10 11
2018 SO 19 36 24 9 6 5 0 58 16 409
2018 SO-03 16 29 34 10 9 2 0 46 19 100
2018 SO-04 16 32 23 12 5 10 1 54 19 81
2018 SO-05 16 37 25 7 9 7 0 57 17 57
2018 SO-06 16 56 12 4 4 4 4 78 9 25
2018 SO-07 10 50 25 13 3 0 0 60 15 40
2018 SO-08 37 26 22 11 4 0 0 63 15 27
2018 SO-09 42 25 17 0 8 8 0 73 9 12
2018 SO-10 23 31 23 15 0 8 0 58 17 13
2018 SO-11 8 50 17 17 0 8 0 64 18 12
2017 SO 14 35 25 15 5 4 2 52 21 160
2017 SO-00 10 20 10 40 10 0 10 33 56 10
2017 SO-03 15 30 21 21 9 3 0 47 31 33
2017 SO-04 11 45 30 4 6 0 4 59 10 28
2017 SO-05 20 27 27 13 0 13 0 54 15 15
2017 SO-06 17 17 50 17 0 0 0 33 17 12
2017 SO-07 7 36 29 0 7 21 0 55 9 14
2017 SO-08 18 45 18 9 0 0 9 70 10 11
2014 SO 19 35 24 12 6 3 0 56 18 286
2014 SO-03 15 33 27 15 6 4 0 50 22 67
2014 SO-04 22 48 17 4 4 6 0 75 8 54
2014 SO-05 20 30 30 13 3 3 0 52 17 30
2014 SO-06 50 36 0 7 7 0 0 86 14 14
2014 SO-07 11 34 28 15 11 0 0 45 26 27
2014 SO-08 27 33 33 7 0 0 0 60 7 15
2014 SO-10 10 40 30 20 0 0 0 50 20 10
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 10 90 184
2020 SO-11 0 100 11
2019 SO 9 91 245
2018 SO 10 90 417
2018 SO-03 13 87 103
2018 SO-04 8 92 83
2018 SO-05 11 89 57
2018 SO-07 12 88 42
2018 SO-09 0 100 12
2018 SO-11 0 100 12

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 67 33 18
2019 SO 24 76 21
2018 SO 42 58 38
2018 SO-03 55 45 11

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 71 29 21
2018 SO 81 19 42

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 18 82 38

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 13 87 38

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 44 56 18
2019 SO 29 71 21
2018 SO 21 79 38

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 50 50 18
2019 SO 52 48 21
2018 SO 40 60 40

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 13 87 39

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 29 71 21
2018 SO 20 80 40
2018 SO-03 38 62 13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21
2018 SO 0 100 38
2018 SO-03 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 23 77 39

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 28 73 40

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 18 82 38

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21
2018 SO 13 87 38

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 62 38 39
2018 SO-03 45 55 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 14 86 37

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2018 SO 14 86 37
2018 SO-03 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 28 72 18
2018 SO 24 76 37

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 56 44 18
2019 SO 52 48 21
2018 SO 50 50 40

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 0 100 18
2019 SO 0 100 21
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 57 43 21
2018 SO 71 29 41

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 0 100 21
2018 SO 0 100 37
2018 SO-03 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SO 14 86 37
2018 SO-03 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 13 30 20 11 6 17 4 54 21 184
2020 SO-00 10 20 30 10 0 20 10 43 14 10
2020 SO-03 3 17 20 17 13 27 3 29 43 30
2020 SO-04 17 26 13 13 17 4 9 50 35 23
2020 SO-05 12 23 31 12 8 12 4 41 23 26
2020 SO-06 10 10 40 10 0 20 10 29 14 10
2020 SO-07 17 30 17 13 4 17 0 58 21 23
2020 SO-08 0 61 6 6 0 28 0 85 8 18
2020 SO-10 18 36 18 18 0 9 0 60 20 11
2020 SO-11 45 27 9 0 0 18 0 89 0 11
2019 SO 15 27 25 9 4 17 3 52 16 241
2019 SO-03 15 23 26 11 2 21 2 49 17 53
2019 SO-04 20 24 27 8 2 16 4 54 12 51
2019 SO-05 10 30 20 15 5 20 0 50 25 20
2019 SO-06 30 40 10 5 5 10 0 78 11 20
2019 SO-07 7 26 30 4 11 15 7 43 19 27
2019 SO-08 0 50 25 6 6 13 0 57 14 16
2019 SO-10 9 36 18 18 9 0 9 50 30 11
2018 SO 12 29 29 7 5 16 1 50 14 408
2018 SO-03 9 25 28 10 7 19 2 43 21 102
2018 SO-04 11 22 42 9 0 14 2 40 10 81
2018 SO-05 7 26 25 5 7 28 2 48 18 57
2018 SO-06 17 50 13 4 8 8 0 73 14 24
2018 SO-07 3 44 36 5 3 10 0 51 9 39
2018 SO-08 30 37 26 7 0 0 0 67 7 27
2018 SO-09 27 18 27 0 9 18 0 56 11 11
2018 SO-10 8 38 23 0 15 15 0 55 18 13
2018 SO-11 8 25 33 8 0 25 0 44 11 12
2017 SO 13 26 30 5 4 18 4 50 11 160
2017 SO-00 10 20 20 10 20 10 10 38 38 10
2017 SO-03 15 12 36 6 9 18 3 35 19 33
2017 SO-04 15 30 15 5 1 26 8 68 9 28
2017 SO-05 7 27 27 7 0 33 0 50 10 15
2017 SO-06 17 25 25 17 0 8 8 50 20 12
2017 SO-07 7 29 43 0 0 21 0 45 0 14
2017 SO-08 9 45 27 0 0 9 9 67 0 11
2014 SO 14 29 29 9 2 16 2 52 13 281
2014 SO-03 12 26 26 14 2 20 2 48 19 66
2014 SO-04 9 31 28 9 0 20 2 52 12 54
2014 SO-05 4 37 30 4 4 22 0 52 10 27
2014 SO-06 38 31 15 8 0 8 0 75 8 13
2014 SO-07 15 38 15 8 8 13 4 64 18 27
2014 SO-08 13 20 53 7 0 7 0 36 7 15
2014 SO-10 30 30 30 0 0 10 0 67 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 18 39 18 10 7 7 1 63 18 184
2020 SO-00 20 50 10 10 0 10 0 78 11 10
2020 SO-03 10 37 17 20 10 7 0 50 32 30
2020 SO-04 26 26 17 13 13 0 4 55 27 23
2020 SO-05 23 23 27 8 8 8 4 52 17 26
2020 SO-06 20 20 50 10 0 0 0 40 10 10
2020 SO-07 22 39 13 9 9 9 0 67 19 23
2020 SO-08 6 78 0 0 6 11 0 94 6 18
2020 SO-10 18 45 9 9 9 9 0 70 20 11
2020 SO-11 45 36 18 0 0 0 0 82 0 11
2019 SO 21 38 25 6 5 4 0 62 12 241
2019 SO-03 19 40 32 2 2 6 0 62 4 53
2019 SO-04 29 24 31 6 4 6 0 56 10 51
2019 SO-05 10 45 15 25 5 0 0 55 30 20
2019 SO-06 30 45 15 0 10 0 0 75 10 20
2019 SO-07 7 41 26 7 11 4 4 52 20 27
2019 SO-08 19 50 25 0 6 0 0 69 6 16
2019 SO-10 9 55 9 0 18 9 0 70 20 11
2018 SO 16 40 24 8 3 9 0 61 12 405
2018 SO-03 11 37 30 8 6 8 0 52 15 102
2018 SO-04 16 34 34 6 0 10 0 56 7 80
2018 SO-05 11 41 20 13 4 13 0 59 18 56
2018 SO-06 17 46 8 8 4 17 0 75 15 24
2018 SO-07 10 59 18 5 3 5 0 73 8 39
2018 SO-08 30 37 19 15 0 0 0 67 15 27
2018 SO-09 50 20 0 10 10 10 0 78 22 10
2018 SO-10 8 46 15 15 0 15 0 64 18 13
2018 SO-11 8 58 33 0 0 0 0 67 0 12
2017 SO 18 33 30 7 3 7 3 56 11 160
2017 SO-00 10 40 10 20 10 0 10 56 33 10
2017 SO-03 18 21 30 12 6 12 0 45 21 33
2017 SO-04 15 41 23 1 1 11 8 70 2 28
2017 SO-05 27 20 40 7 0 7 0 50 7 15
2017 SO-06 17 25 33 17 0 8 0 45 18 12
2017 SO-07 14 36 50 0 0 0 0 50 0 14
2017 SO-08 18 45 36 0 0 0 0 64 0 11
2014 SO 21 38 25 7 1 8 0 64 9 283
2014 SO-03 16 34 21 13 1 13 0 59 17 67
2014 SO-04 20 43 24 7 0 6 0 67 8 54
2014 SO-05 18 54 18 0 0 11 0 80 0 28
2014 SO-06 54 23 15 8 0 0 0 77 8 13
2014 SO-07 23 45 24 0 8 0 0 68 8 27
2014 SO-08 20 40 27 0 0 13 0 69 0 15
2014 SO-10 30 20 50 0 0 0 0 50 0 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 12 19 28 25 16 0 0 31 42 185
2020 SO-00 30 20 30 10 10 0 0 50 20 10
2020 SO-03 3 23 23 27 23 0 0 27 50 30
2020 SO-04 9 17 39 35 0 0 0 26 35 23
2020 SO-05 23 19 12 27 19 0 0 42 46 26
2020 SO-06 0 30 30 20 20 0 0 30 40 10
2020 SO-07 9 17 17 30 26 0 0 26 57 23
2020 SO-08 22 6 39 22 11 0 0 28 33 18
2020 SO-10 0 18 45 27 9 0 0 18 36 11
2020 SO-11 9 9 36 18 27 0 0 18 45 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 6 18 20 19 37 0 0 24 56 185
2020 SO-00 20 40 10 20 10 0 0 60 30 10
2020 SO-03 7 17 30 10 37 0 0 23 47 30
2020 SO-04 4 13 22 26 35 0 0 17 61 23
2020 SO-05 12 8 27 23 31 0 0 19 54 26
2020 SO-06 10 10 20 20 40 0 0 20 60 10
2020 SO-07 0 0 22 13 65 0 0 0 78 23
2020 SO-08 6 22 17 33 22 0 0 28 56 18
2020 SO-10 0 27 0 18 55 0 0 27 73 11
2020 SO-11 9 27 18 18 27 0 0 36 45 11
2019 SO 2 17 15 22 44 0 0 19 66 245
2019 SO-03 0 28 23 19 28 0 2 29 48 53
2019 SO-04 4 13 15 25 42 0 0 17 67 52
2019 SO-05 0 10 15 20 55 0 0 10 75 20
2019 SO-06 0 10 15 25 50 0 0 10 75 20
2019 SO-07 4 4 11 29 54 0 0 7 82 28
2019 SO-08 0 6 12 35 47 0 0 6 82 17
2019 SO-10 0 18 9 18 55 0 0 18 73 11
2018 SO 2 6 17 19 54 1 0 9 74 417
2018 SO-03 1 4 27 14 52 2 0 5 67 103
2018 SO-04 4 12 13 23 47 1 0 16 71 83
2018 SO-05 4 4 16 18 60 0 0 7 77 57
2018 SO-06 4 12 16 16 52 0 0 16 68 25
2018 SO-07 0 0 5 26 67 2 0 0 95 42
2018 SO-08 0 4 15 22 59 0 0 4 81 27
2018 SO-09 0 0 17 25 58 0 0 0 83 12
2018 SO-10 0 8 8 8 77 0 0 8 85 13
2018 SO-11 0 0 8 33 58 0 0 0 92 12
2017 SO 1 6 11 18 64 0 0 7 82 160
2017 SO-00 0 10 40 20 30 0 0 10 50 10
2017 SO-03 0 3 15 18 64 0 0 3 82 33
2017 SO-04 0 9 11 26 54 0 0 9 80 28
2017 SO-05 0 0 13 13 73 0 0 0 87 15
2017 SO-06 0 8 8 8 75 0 0 8 83 12
2017 SO-07 0 7 7 21 64 0 0 7 86 14
2017 SO-08 0 0 9 9 82 0 0 0 91 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 15 30 26 21 9 0 0 45 29 185
2020 SO-00 0 20 20 40 20 0 0 20 60 10
2020 SO-03 33 27 23 10 7 0 0 60 17 30
2020 SO-04 17 35 22 26 0 0 0 52 26 23
2020 SO-05 15 42 19 23 0 0 0 58 23 26
2020 SO-06 20 40 20 10 10 0 0 60 20 10
2020 SO-07 9 35 22 22 13 0 0 43 35 23
2020 SO-08 6 44 33 11 6 0 0 50 17 18
2020 SO-10 0 0 45 55 0 0 0 0 55 11
2020 SO-11 18 0 45 27 9 0 0 18 36 11
2019 SO 15 38 26 12 8 0 0 53 20 244
2019 SO-03 26 49 21 4 0 0 0 75 4 53
2019 SO-04 15 27 33 15 10 0 0 42 25 52
2019 SO-05 20 45 15 5 15 0 0 65 20 20
2019 SO-06 21 37 21 16 5 0 0 58 21 19
2019 SO-07 4 39 39 7 11 0 0 43 18 28
2019 SO-08 0 24 53 12 12 0 0 24 24 17
2019 SO-10 9 27 18 45 0 0 0 36 45 11
2018 SO 14 31 30 17 6 1 0 46 23 417
2018 SO-03 25 37 24 10 3 1 0 63 13 103
2018 SO-04 14 35 24 20 6 0 0 49 27 83
2018 SO-05 16 28 28 21 5 2 0 45 27 57
2018 SO-06 16 28 28 20 8 0 0 44 28 25
2018 SO-07 2 31 45 21 0 0 0 33 21 42
2018 SO-08 11 19 44 19 7 0 0 30 26 27
2018 SO-09 0 42 42 0 17 0 0 42 17 12
2018 SO-10 0 31 23 31 15 0 0 31 46 13
2018 SO-11 0 25 33 25 17 0 0 25 42 12
2017 SO 14 26 32 20 8 0 0 40 27 160
2017 SO-00 10 30 50 10 0 0 0 40 10 10
2017 SO-03 18 33 30 9 9 0 0 52 18 33
2017 SO-04 19 34 26 19 2 0 0 53 21 28
2017 SO-05 40 13 27 20 0 0 0 53 20 15
2017 SO-06 8 42 42 0 8 0 0 50 8 12
2017 SO-07 0 43 29 7 21 0 0 43 29 14
2017 SO-08 9 9 45 27 9 0 0 18 36 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 30 32 20 11 6 0 1 63 17 184
2020 SO-00 20 30 30 10 10 0 0 50 20 10
2020 SO-03 53 27 7 10 3 0 0 80 13 30
2020 SO-04 22 52 22 0 0 0 4 77 0 23
2020 SO-05 27 38 19 8 8 0 0 65 15 26
2020 SO-06 60 30 10 0 0 0 0 90 0 10
2020 SO-07 22 30 22 17 9 0 0 52 26 23
2020 SO-08 39 28 17 11 6 0 0 67 17 18
2020 SO-10 10 20 40 20 10 0 0 30 30 10
2020 SO-11 18 18 36 18 9 0 0 36 27 11
2019 SO 31 34 20 9 5 0 1 66 14 244
2019 SO-03 45 38 17 0 0 0 0 83 0 53
2019 SO-04 37 29 21 8 6 0 0 65 13 52
2019 SO-05 25 50 15 5 5 0 0 75 10 20
2019 SO-06 37 21 16 11 5 5 5 65 18 19
2019 SO-07 18 43 18 14 7 0 0 61 21 28
2019 SO-08 6 29 47 12 0 0 6 38 13 17
2019 SO-10 27 9 45 9 9 0 0 36 18 11
2018 SO 24 40 20 10 3 2 2 66 13 416
2018 SO-03 37 42 13 5 2 1 1 80 7 103
2018 SO-04 20 42 22 8 0 1 6 68 9 83
2018 SO-05 28 39 14 11 5 2 2 69 16 57
2018 SO-06 24 40 24 8 4 0 0 64 12 25
2018 SO-07 14 43 31 12 0 0 0 57 12 42
2018 SO-08 11 41 30 11 7 0 0 52 19 27
2018 SO-09 0 83 8 8 0 0 0 83 8 12
2018 SO-10 8 8 42 33 8 0 0 17 42 12
2018 SO-11 8 33 33 8 8 0 8 45 18 12
2017 SO 29 30 22 11 5 0 3 61 17 159
2017 SO-00 50 30 0 10 0 0 10 89 11 10
2017 SO-03 36 21 30 0 12 0 0 58 12 33
2017 SO-04 30 38 11 15 2 0 4 71 18 28
2017 SO-05 40 33 13 7 0 0 7 79 7 15
2017 SO-06 42 33 25 0 0 0 0 75 0 12
2017 SO-07 15 38 15 8 15 0 8 58 25 13
2017 SO-08 27 36 27 9 0 0 0 64 9 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 25 22 20 20 9 0 4 49 30 182
2020 SO-00 50 0 0 0 0 0 50 100 0 10
2020 SO-03 40 23 13 17 7 0 0 63 23 30
2020 SO-04 19 14 29 24 5 0 10 37 32 21
2020 SO-05 19 31 31 19 0 0 0 50 19 26
2020 SO-06 50 30 10 10 0 0 0 80 10 10
2020 SO-07 4 13 35 22 26 0 0 17 48 23
2020 SO-08 24 29 12 24 12 0 0 53 35 17
2020 SO-10 0 27 27 45 0 0 0 27 45 11
2020 SO-11 27 18 18 27 9 0 0 45 36 11
2019 SO 24 24 22 16 12 0 1 49 28 242
2019 SO-03 40 29 10 17 2 0 2 71 20 52
2019 SO-04 33 17 21 19 10 0 0 50 29 52
2019 SO-05 26 42 11 11 11 0 0 68 21 19
2019 SO-06 16 21 37 5 16 5 0 39 22 19
2019 SO-07 11 25 39 11 14 0 0 36 25 28
2019 SO-08 6 29 12 29 24 0 0 35 53 17
2019 SO-10 9 0 55 0 36 0 0 9 36 11
2018 SO 22 28 23 14 10 2 2 52 24 417
2018 SO-03 36 24 20 14 3 2 1 62 17 103
2018 SO-04 18 34 23 12 7 1 5 55 21 83
2018 SO-05 19 21 18 18 19 4 2 43 39 57
2018 SO-06 24 40 20 4 8 0 4 67 13 25
2018 SO-07 12 36 24 21 7 0 0 48 29 42
2018 SO-08 11 33 26 15 15 0 0 44 30 27
2018 SO-09 17 25 50 0 8 0 0 42 8 12
2018 SO-10 8 31 23 15 23 0 0 38 38 13
2018 SO-11 0 33 25 33 8 0 0 33 42 12
2017 SO 23 22 21 18 12 0 4 47 31 159
2017 SO-00 60 0 0 20 0 0 20 75 25 10
2017 SO-03 39 9 15 24 12 0 0 48 36 33
2017 SO-04 27 24 16 16 10 0 8 55 28 27
2017 SO-05 13 47 20 7 7 0 7 64 14 15
2017 SO-06 33 25 17 8 17 0 0 58 25 12
2017 SO-07 14 21 36 7 14 0 7 38 23 14
2017 SO-08 0 55 27 9 9 0 0 55 18 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 29 27 23 10 9 0 2 57 20 184
2020 SO-00 30 0 20 20 20 0 10 33 44 10
2020 SO-03 30 27 13 10 20 0 0 57 30 30
2020 SO-04 22 35 30 4 4 0 4 59 9 23
2020 SO-05 40 28 20 8 0 0 4 71 8 25
2020 SO-06 30 50 10 10 0 0 0 80 10 10
2020 SO-07 35 17 22 13 13 0 0 52 26 23
2020 SO-08 28 39 17 11 6 0 0 67 17 18
2020 SO-10 9 18 45 27 0 0 0 27 27 11
2020 SO-11 27 18 45 9 0 0 0 45 9 11
2019 SO 37 28 20 11 5 0 0 64 16 243
2019 SO-03 38 33 21 8 0 0 0 71 8 52
2019 SO-04 40 21 23 12 4 0 0 62 15 52
2019 SO-05 45 20 15 10 10 0 0 65 20 20
2019 SO-06 47 26 11 11 5 0 0 74 16 19
2019 SO-07 36 21 29 7 7 0 0 57 14 28
2019 SO-08 18 41 12 24 6 0 0 59 29 17
2019 SO-10 18 27 18 27 9 0 0 45 36 11
2018 SO 29 29 23 11 6 2 1 59 17 417
2018 SO-03 40 27 20 6 5 1 1 68 11 103
2018 SO-04 29 34 19 8 6 1 2 65 15 83
2018 SO-05 39 18 23 14 5 2 0 57 20 57
2018 SO-06 28 28 20 16 8 0 0 56 24 25
2018 SO-07 21 50 21 2 5 0 0 71 7 42
2018 SO-08 15 41 26 15 4 0 0 56 19 27
2018 SO-09 25 17 25 25 8 0 0 42 33 12
2018 SO-10 15 38 15 31 0 0 0 54 31 13
2018 SO-11 8 8 50 25 8 0 0 17 33 12
2017 SO 20 35 22 13 8 0 2 56 22 159
2017 SO-00 10 20 20 30 10 0 10 33 44 10
2017 SO-03 19 38 25 13 6 0 0 56 19 32
2017 SO-04 34 41 15 0 6 0 4 78 6 28
2017 SO-05 40 27 20 7 0 0 7 71 7 15
2017 SO-06 17 42 25 8 8 0 0 58 17 12
2017 SO-07 14 29 29 7 21 0 0 43 29 14
2017 SO-08 0 55 18 27 0 0 0 55 27 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 10 20 28 19 22 0 1 31 42 185
2020 SO-00 0 20 30 20 30 0 0 20 50 10
2020 SO-03 20 17 23 10 30 0 0 37 40 30
2020 SO-04 13 9 43 13 17 0 4 23 32 23
2020 SO-05 15 27 15 23 19 0 0 42 42 26
2020 SO-06 10 40 30 20 0 0 0 50 20 10
2020 SO-07 4 13 26 30 26 0 0 17 57 23
2020 SO-08 6 39 22 17 17 0 0 44 33 18
2020 SO-10 9 0 36 27 18 0 9 10 50 11
2020 SO-11 9 18 27 36 9 0 0 27 45 11
2019 SO 14 25 26 17 18 0 1 39 35 244
2019 SO-03 17 28 25 17 13 0 0 45 30 53
2019 SO-04 10 21 25 19 23 0 2 31 43 52
2019 SO-05 0 40 40 10 10 0 0 40 20 20
2019 SO-06 21 26 16 16 16 0 5 50 33 19
2019 SO-07 11 14 36 21 18 0 0 25 39 28
2019 SO-08 0 24 18 18 41 0 0 24 59 17
2019 SO-10 27 9 36 27 0 0 0 36 27 11
2018 SO 14 22 28 19 15 1 0 37 35 417
2018 SO-03 20 18 33 13 14 2 0 40 27 103
2018 SO-04 16 29 23 11 19 0 2 46 31 83
2018 SO-05 12 26 25 25 12 0 0 39 37 57
2018 SO-06 8 16 28 32 16 0 0 24 48 25
2018 SO-07 5 17 31 26 21 0 0 21 48 42
2018 SO-08 11 26 33 26 4 0 0 37 30 27
2018 SO-09 8 25 42 8 17 0 0 33 25 12
2018 SO-10 23 23 15 38 0 0 0 46 38 13
2018 SO-11 0 17 25 33 25 0 0 17 58 12
2017 SO 11 23 24 18 23 0 1 34 41 159
2017 SO-00 10 0 30 0 60 0 0 10 60 10
2017 SO-03 6 27 27 18 21 0 0 33 39 33
2017 SO-04 19 26 11 23 21 0 0 45 43 28
2017 SO-05 27 20 13 13 27 0 0 47 40 15
2017 SO-06 18 27 36 9 9 0 0 45 18 11
2017 SO-07 7 29 29 21 14 0 0 36 36 14
2017 SO-08 9 9 27 36 18 0 0 18 55 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 23 23 18 14 12 1 10 51 29 185
2020 SO-00 40 0 10 0 0 0 50 80 0 10
2020 SO-03 33 13 13 13 10 3 13 56 28 30
2020 SO-04 13 26 22 17 9 0 13 45 30 23
2020 SO-05 27 23 19 12 12 0 8 54 25 26
2020 SO-06 20 30 20 0 10 0 20 63 13 10
2020 SO-07 17 17 26 22 13 0 4 36 36 23
2020 SO-08 17 28 17 22 17 0 0 44 39 18
2020 SO-10 0 36 9 27 18 0 9 40 50 11
2020 SO-11 27 27 27 9 9 0 0 55 18 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 20 34 22 18 6 0 1 54 24 183
2020 SO-03 17 27 20 23 13 0 0 43 37 30
2020 SO-04 9 43 22 22 4 0 0 52 26 23
2020 SO-05 20 40 12 24 4 0 0 60 28 25
2020 SO-06 30 40 30 0 0 0 0 70 0 10
2020 SO-07 30 17 17 30 4 0 0 48 35 23
2020 SO-08 17 28 50 6 0 0 0 44 6 18
2020 SO-10 18 36 27 18 0 0 0 55 18 11
2020 SO-11 18 55 18 9 0 0 0 73 9 11
2019 SO 22 39 22 11 5 0 1 62 16 244
2019 SO-03 25 42 23 9 2 0 0 66 11 53
2019 SO-04 25 44 25 4 2 0 0 69 6 52
2019 SO-05 20 45 20 5 10 0 0 65 15 20
2019 SO-06 37 42 5 5 0 0 11 88 6 19
2019 SO-07 25 29 18 21 7 0 0 54 29 28
2019 SO-08 6 35 24 29 6 0 0 41 35 17
2019 SO-10 9 27 36 9 18 0 0 36 27 11
2018 SO 21 39 20 12 5 1 2 62 17 417
2018 SO-03 29 33 24 7 6 1 0 63 13 103
2018 SO-04 23 41 14 13 4 0 5 67 18 83
2018 SO-05 18 39 19 16 4 0 5 59 20 57
2018 SO-06 28 40 12 8 8 0 4 71 17 25
2018 SO-07 12 50 26 12 0 0 0 62 12 42
2018 SO-08 15 44 22 11 7 0 0 59 19 27
2018 SO-09 0 58 25 17 0 0 0 58 17 12
2018 SO-10 8 31 15 46 0 0 0 38 46 13
2018 SO-11 8 50 25 8 8 0 0 58 17 12
2017 SO 24 33 22 12 9 0 1 57 21 159
2017 SO-00 20 0 10 30 40 0 0 20 70 10
2017 SO-03 21 33 18 9 18 0 0 55 27 33
2017 SO-04 26 31 24 11 8 0 0 58 19 28
2017 SO-05 27 27 20 13 7 0 7 57 21 15
2017 SO-06 17 58 17 8 0 0 0 75 8 12
2017 SO-07 14 57 14 14 0 0 0 71 14 14
2017 SO-08 40 40 10 10 0 0 0 80 10 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 21 30 20 16 11 0 2 52 28 184
2020 SO-00 10 40 0 20 10 0 20 63 38 10
2020 SO-03 20 20 27 13 20 0 0 40 33 30
2020 SO-04 27 27 18 18 9 0 0 55 27 22
2020 SO-05 19 31 15 27 8 0 0 50 35 26
2020 SO-06 30 40 30 0 0 0 0 70 0 10
2020 SO-07 26 30 17 9 17 0 0 57 26 23
2020 SO-08 39 22 6 28 0 0 6 65 29 18
2020 SO-10 0 18 55 18 9 0 0 18 27 11
2020 SO-11 9 55 0 9 27 0 0 64 36 11
2019 SO 22 41 19 13 4 0 1 64 17 244
2019 SO-03 28 43 19 8 0 2 0 73 8 53
2019 SO-04 29 37 23 10 2 0 0 65 12 52
2019 SO-05 20 30 40 5 5 0 0 50 10 20
2019 SO-06 42 37 5 11 0 0 5 83 11 19
2019 SO-07 11 43 11 32 4 0 0 54 36 28
2019 SO-08 12 53 18 12 6 0 0 65 18 17
2019 SO-10 9 27 18 27 18 0 0 36 45 11
2018 SO 20 38 20 12 8 1 2 59 21 415
2018 SO-03 29 38 16 9 8 1 0 68 17 103
2018 SO-04 23 38 22 7 7 0 2 63 15 82
2018 SO-05 20 34 23 9 11 0 4 56 20 56
2018 SO-06 32 36 8 12 8 0 4 71 21 25
2018 SO-07 10 48 24 14 5 0 0 57 19 42
2018 SO-08 7 37 33 11 11 0 0 44 22 27
2018 SO-09 0 83 8 0 8 0 0 83 8 12
2018 SO-10 8 8 23 38 23 0 0 15 62 13
2018 SO-11 0 33 42 25 0 0 0 33 25 12
2017 SO 16 33 26 16 6 1 1 50 23 160
2017 SO-00 10 20 20 20 30 0 0 30 50 10
2017 SO-03 18 27 27 21 6 0 0 45 27 33
2017 SO-04 23 31 30 11 1 4 0 56 13 28
2017 SO-05 13 33 40 7 0 0 7 50 7 15
2017 SO-06 8 42 33 8 8 0 0 50 17 12
2017 SO-07 21 29 21 7 7 7 7 58 17 14
2017 SO-08 9 45 18 27 0 0 0 55 27 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 25 34 16 16 8 1 0 59 25 183
2020 SO-00 10 30 10 0 40 10 0 44 44 10
2020 SO-03 30 13 20 20 17 0 0 43 37 30
2020 SO-04 26 43 9 17 4 0 0 70 22 23
2020 SO-05 24 28 16 32 0 0 0 52 32 25
2020 SO-06 40 40 20 0 0 0 0 80 0 10
2020 SO-07 30 35 9 17 9 0 0 65 26 23
2020 SO-08 17 44 17 17 6 0 0 61 22 18
2020 SO-10 0 64 27 9 0 0 0 64 9 11
2020 SO-11 36 27 18 18 0 0 0 64 18 11
2019 SO 34 34 21 8 3 0 0 67 11 244
2019 SO-03 40 47 8 4 2 0 0 87 6 53
2019 SO-04 50 17 25 6 2 0 0 67 8 52
2019 SO-05 30 25 30 10 5 0 0 55 15 20
2019 SO-06 26 42 21 5 0 0 5 72 6 19
2019 SO-07 14 36 25 18 7 0 0 50 25 28
2019 SO-08 18 41 29 6 6 0 0 59 12 17
2019 SO-10 27 18 36 18 0 0 0 45 18 11
2018 SO 29 34 24 7 3 2 1 65 11 416
2018 SO-03 31 31 25 7 3 3 0 64 10 103
2018 SO-04 27 46 20 4 2 0 1 74 6 82
2018 SO-05 32 25 32 7 4 0 2 57 11 57
2018 SO-06 32 40 20 0 8 0 0 72 8 25
2018 SO-07 26 33 24 14 0 2 0 61 15 42
2018 SO-08 26 37 33 4 0 0 0 63 4 27
2018 SO-09 33 25 25 17 0 0 0 58 17 12
2018 SO-10 23 31 23 23 0 0 0 54 23 13
2018 SO-11 33 42 17 8 0 0 0 75 8 12
2017 SO 26 35 20 10 7 0 1 62 17 160
2017 SO-00 30 0 10 20 40 0 0 30 60 10
2017 SO-03 27 30 24 12 6 0 0 58 18 33
2017 SO-04 30 42 15 0 9 0 4 75 9 28
2017 SO-05 40 13 27 13 0 0 7 57 14 15
2017 SO-06 17 58 17 0 8 0 0 75 8 12
2017 SO-07 21 43 29 7 0 0 0 64 7 14
2017 SO-08 45 36 9 9 0 0 0 82 9 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 31 35 14 15 3 1 1 67 19 184
2020 SO-00 30 20 20 0 20 10 0 56 22 10
2020 SO-03 30 27 17 23 3 0 0 57 27 30
2020 SO-04 27 41 9 23 0 0 0 68 23 22
2020 SO-05 31 38 12 19 0 0 0 69 19 26
2020 SO-06 30 60 10 0 0 0 0 90 0 10
2020 SO-07 35 30 13 17 4 0 0 65 22 23
2020 SO-08 17 44 22 11 0 0 6 65 12 18
2020 SO-10 18 45 0 27 0 0 9 70 30 11
2020 SO-11 55 36 9 0 0 0 0 91 0 11
2019 SO 36 28 18 11 6 1 0 65 17 244
2019 SO-03 37 35 17 8 2 2 0 73 10 52
2019 SO-04 40 29 25 2 4 0 0 69 6 52
2019 SO-05 40 35 5 0 15 5 0 79 16 20
2019 SO-06 60 15 5 10 5 0 5 79 16 20
2019 SO-07 29 29 21 18 4 0 0 57 21 28
2019 SO-08 12 18 35 24 12 0 0 29 35 17
2019 SO-10 27 18 18 36 0 0 0 45 36 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 38 23 24 7 5 1 2 63 12 185
2020 SO-00 40 10 30 10 10 0 0 50 20 10
2020 SO-03 37 20 23 10 10 0 0 57 20 30
2020 SO-04 39 35 22 4 0 0 0 74 4 23
2020 SO-05 38 31 23 4 4 0 0 69 8 26
2020 SO-06 30 50 20 0 0 0 0 80 0 10
2020 SO-07 52 9 22 9 4 0 4 64 14 23
2020 SO-08 44 33 17 6 0 0 0 78 6 18
2020 SO-10 18 18 27 18 0 0 18 44 22 11
2020 SO-11 36 18 36 0 0 0 9 60 0 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 25 30 24 12 9 0 0 55 21 185
2020 SO-00 0 50 0 20 30 0 0 50 50 10
2020 SO-03 37 33 17 7 7 0 0 70 13 30
2020 SO-04 30 30 26 9 4 0 0 61 13 23
2020 SO-05 15 42 31 12 0 0 0 58 12 26
2020 SO-06 40 30 20 10 0 0 0 70 10 10
2020 SO-07 43 13 22 4 17 0 0 57 22 23
2020 SO-08 22 33 28 6 11 0 0 56 17 18
2020 SO-10 0 36 36 18 9 0 0 36 27 11
2020 SO-11 9 9 45 27 9 0 0 18 36 11
2019 SO 33 36 18 9 5 0 0 69 13 244
2019 SO-03 38 40 17 4 2 0 0 77 6 53
2019 SO-04 35 29 19 13 4 0 0 63 17 52
2019 SO-05 40 20 30 10 0 0 0 60 10 20
2019 SO-06 42 47 0 0 5 0 5 94 6 19
2019 SO-07 14 46 21 14 4 0 0 61 18 28
2019 SO-08 18 35 18 12 18 0 0 53 29 17
2019 SO-10 36 36 9 18 0 0 0 73 18 11
2018 SO 26 35 22 10 5 1 1 63 15 417
2018 SO-03 36 27 23 9 4 2 0 64 13 104
2018 SO-04 23 29 23 16 7 0 1 53 23 82
2018 SO-05 26 46 16 7 4 0 2 73 11 57
2018 SO-06 24 52 12 8 4 0 0 76 12 25
2018 SO-07 21 40 31 2 2 0 2 63 5 42
2018 SO-08 11 56 19 7 7 0 0 67 15 27
2018 SO-09 25 17 50 8 0 0 0 42 8 12
2018 SO-10 15 38 15 23 8 0 0 54 31 13
2018 SO-11 17 25 33 17 8 0 0 42 25 12
2017 SO 26 32 24 13 4 1 1 59 17 160
2017 SO-00 40 50 0 0 10 0 0 90 10 10
2017 SO-03 18 39 21 18 0 3 0 59 19 33
2017 SO-04 23 26 27 8 12 0 4 51 21 28
2017 SO-05 47 13 27 7 0 0 7 64 7 15
2017 SO-06 50 8 33 8 0 0 0 58 8 12
2017 SO-07 29 43 14 14 0 0 0 71 14 14
2017 SO-08 27 36 27 9 0 0 0 64 9 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 23 32 25 13 6 0 1 55 20 185
2020 SO-00 30 40 20 10 0 0 0 70 10 10
2020 SO-03 20 27 23 13 17 0 0 47 30 30
2020 SO-04 26 22 30 4 13 0 4 50 18 23
2020 SO-05 12 46 31 8 4 0 0 58 12 26
2020 SO-06 30 30 20 10 10 0 0 60 20 10
2020 SO-07 22 26 26 22 4 0 0 48 26 23
2020 SO-08 22 33 11 28 0 0 6 59 29 18
2020 SO-10 9 27 45 18 0 0 0 36 18 11
2020 SO-11 18 36 36 9 0 0 0 55 9 11
2019 SO 32 33 18 11 6 0 0 65 18 244
2019 SO-03 34 34 25 2 6 0 0 68 8 53
2019 SO-04 35 37 15 10 4 0 0 71 13 52
2019 SO-05 35 35 10 10 10 0 0 70 20 20
2019 SO-06 26 37 11 16 5 5 0 67 22 19
2019 SO-07 39 29 7 21 4 0 0 68 25 28
2019 SO-08 12 29 35 12 12 0 0 41 24 17
2019 SO-10 27 18 27 27 0 0 0 45 27 11
2018 SO 28 29 25 11 6 1 0 58 17 418
2018 SO-03 38 26 20 11 4 1 0 65 15 104
2018 SO-04 29 36 18 10 7 0 0 65 17 83
2018 SO-05 28 32 25 9 7 0 0 60 16 57
2018 SO-06 28 32 28 8 4 0 0 60 12 25
2018 SO-07 14 29 33 17 7 0 0 43 24 42
2018 SO-08 11 52 26 11 0 0 0 63 11 27
2018 SO-09 25 8 50 8 8 0 0 33 17 12
2018 SO-10 15 31 15 31 8 0 0 46 38 13
2018 SO-11 8 8 58 8 17 0 0 17 25 12
2017 SO 30 33 18 11 7 1 0 63 18 160
2017 SO-00 70 10 10 0 10 0 0 80 10 10
2017 SO-03 30 30 18 15 3 3 0 63 19 33
2017 SO-04 23 45 11 20 1 0 0 68 21 28
2017 SO-05 33 33 20 7 7 0 0 67 13 15
2017 SO-06 33 42 8 8 8 0 0 75 17 12
2017 SO-07 29 36 7 7 21 0 0 64 29 14
2017 SO-08 36 27 9 27 0 0 0 64 27 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 22 29 26 18 5 0 1 51 23 185
2020 SO-00 30 40 30 0 0 0 0 70 0 10
2020 SO-03 20 37 23 17 3 0 0 57 20 30
2020 SO-04 17 22 30 17 13 0 0 39 30 23
2020 SO-05 15 27 23 27 8 0 0 42 35 26
2020 SO-06 10 50 30 10 0 0 0 60 10 10
2020 SO-07 22 22 26 17 13 0 0 43 30 23
2020 SO-08 28 33 17 22 0 0 0 61 22 18
2020 SO-10 9 18 27 36 0 0 9 30 40 11
2020 SO-11 36 36 18 0 9 0 0 73 9 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 53 20 9 6 3 1 9 80 10 184
2020 SO-00 60 10 20 0 0 0 10 78 0 10
2020 SO-03 57 23 3 0 7 0 10 89 7 30
2020 SO-04 39 26 9 13 9 0 4 68 23 23
2020 SO-05 42 19 4 23 0 0 12 70 26 26
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 57 13 13 0 4 0 13 80 5 23
2020 SO-08 53 24 12 0 6 0 6 81 6 17
2020 SO-10 55 18 9 9 0 0 9 80 10 11
2020 SO-11 73 18 0 0 0 0 9 100 0 11
2019 SO 59 23 7 3 3 1 4 86 6 242
2019 SO-03 68 23 4 2 4 0 0 91 6 53
2019 SO-04 48 31 13 2 4 0 2 80 6 52
2019 SO-05 65 15 5 0 10 0 5 84 11 20
2019 SO-06 67 11 0 6 0 11 6 93 7 18
2019 SO-07 61 21 4 4 0 0 11 92 4 28
2019 SO-08 41 41 6 6 6 0 0 82 12 17
2019 SO-10 55 36 9 0 0 0 0 91 0 11
2018 SO 53 24 10 4 0 3 5 83 5 414
2018 SO-03 50 25 10 4 1 3 7 84 5 102
2018 SO-04 55 25 10 4 1 1 4 85 5 83
2018 SO-05 47 26 11 11 0 4 2 78 11 57
2018 SO-06 72 16 4 0 0 4 4 96 0 25
2018 SO-07 48 29 12 2 0 2 7 84 3 42
2018 SO-08 52 30 11 0 0 4 4 88 0 27
2018 SO-09 50 8 17 8 0 0 17 70 10 12
2018 SO-10 50 50 0 0 0 0 0 100 0 12
2018 SO-11 67 8 25 0 0 0 0 75 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 66 14 10 6 3 1 1 81 9 184
2020 SO-00 50 30 0 10 0 0 10 89 11 10
2020 SO-03 67 3 7 10 13 0 0 70 23 30
2020 SO-04 64 14 9 14 0 0 0 77 14 22
2020 SO-05 58 23 12 8 0 0 0 81 8 26
2020 SO-06 70 10 20 0 0 0 0 80 0 10
2020 SO-07 74 13 13 0 0 0 0 87 0 23
2020 SO-08 72 11 6 6 6 0 0 83 11 18
2020 SO-10 45 45 0 9 0 0 0 91 9 11
2020 SO-11 100 0 0 0 0 0 0 100 0 11
2019 SO 64 18 8 6 3 0 1 83 9 245
2019 SO-03 68 21 8 4 0 0 0 89 4 53
2019 SO-04 67 10 10 6 6 0 2 78 12 52
2019 SO-05 60 25 10 5 0 0 0 85 5 20
2019 SO-06 70 10 5 0 5 5 5 89 6 20
2019 SO-07 50 21 14 11 4 0 0 71 14 28
2019 SO-08 71 12 12 6 0 0 0 82 6 17
2019 SO-10 73 27 0 0 0 0 0 100 0 11
2018 SO 59 21 10 5 1 1 3 84 6 418
2018 SO-03 51 23 17 5 3 1 0 75 8 104
2018 SO-04 60 22 10 6 0 0 2 84 6 83
2018 SO-05 56 16 14 7 0 0 7 77 8 57
2018 SO-06 68 16 8 0 0 0 8 91 0 25
2018 SO-07 67 19 5 5 2 0 2 88 7 42
2018 SO-08 67 30 0 0 0 0 4 100 0 27
2018 SO-09 75 8 8 0 0 0 8 91 0 12
2018 SO-10 31 62 0 8 0 0 0 92 8 13
2018 SO-11 58 42 0 0 0 0 0 100 0 12
2017 SO 64 19 12 2 1 1 1 84 4 160
2017 SO-00 50 10 40 0 0 0 0 60 0 10
2017 SO-03 58 27 9 3 3 0 0 85 6 33
2017 SO-04 75 11 8 6 0 0 0 87 6 28
2017 SO-05 53 20 20 0 0 0 7 79 0 15
2017 SO-06 75 17 8 0 0 0 0 92 0 12
2017 SO-07 64 14 7 7 0 0 7 85 8 14
2017 SO-08 82 18 0 0 0 0 0 100 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 38 37 15 4 4 0 1 76 9 183
2020 SO-00 60 30 0 0 0 0 10 100 0 10
2020 SO-03 37 40 10 7 7 0 0 77 13 30
2020 SO-04 50 27 14 5 5 0 0 77 9 22
2020 SO-05 31 42 12 15 0 0 0 73 15 26
2020 SO-06 40 40 20 0 0 0 0 80 0 10
2020 SO-07 30 48 13 0 9 0 0 78 9 23
2020 SO-08 41 24 24 0 6 0 6 69 6 17
2020 SO-10 18 55 27 0 0 0 0 73 0 11
2020 SO-11 45 55 0 0 0 0 0 100 0 11
2019 SO 41 36 14 5 3 0 1 78 8 244
2019 SO-03 47 34 15 2 2 0 0 81 4 53
2019 SO-04 38 37 12 6 8 0 0 75 13 52
2019 SO-05 50 30 15 5 0 0 0 80 5 20
2019 SO-06 42 37 5 0 5 0 11 88 6 19
2019 SO-07 21 39 29 11 0 0 0 61 11 28
2019 SO-08 47 41 6 0 6 0 0 88 6 17
2019 SO-10 18 36 27 18 0 0 0 55 18 11
2018 SO 37 36 17 5 2 1 2 76 7 417
2018 SO-03 43 29 20 4 3 1 0 73 7 104
2018 SO-04 31 42 17 10 0 0 0 73 10 83
2018 SO-05 39 35 12 7 4 0 4 76 11 57
2018 SO-06 40 24 28 0 4 0 4 67 4 25
2018 SO-07 31 43 19 5 0 0 2 76 5 42
2018 SO-08 27 54 12 4 0 0 4 84 4 26
2018 SO-09 17 75 8 0 0 0 0 92 0 12
2018 SO-10 46 31 23 0 0 0 0 77 0 13
2018 SO-11 33 50 17 0 0 0 0 83 0 12
2017 SO 41 35 15 5 3 1 0 77 9 160
2017 SO-00 20 40 30 0 10 0 0 60 10 10
2017 SO-03 42 42 9 6 0 0 0 85 6 33
2017 SO-04 41 30 19 9 1 0 0 72 10 28
2017 SO-05 40 33 13 7 7 0 0 73 13 15
2017 SO-06 25 42 25 0 8 0 0 67 8 12
2017 SO-07 57 14 14 14 0 0 0 71 14 14
2017 SO-08 55 45 0 0 0 0 0 100 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 46 22 20 6 6 0 1 68 12 184
2020 SO-00 30 10 10 10 30 0 10 44 44 10
2020 SO-03 30 27 23 7 13 0 0 57 20 30
2020 SO-04 57 26 13 4 0 0 0 83 4 23
2020 SO-05 50 12 23 12 4 0 0 62 15 26
2020 SO-07 43 22 26 4 4 0 0 65 9 23
2020 SO-08 50 22 11 11 6 0 0 72 17 18
2020 SO-10 36 45 18 0 0 0 0 82 0 11
2020 SO-11 64 18 18 0 0 0 0 82 0 11
2019 SO 44 28 16 6 5 0 1 73 11 245
2019 SO-03 49 26 15 6 4 0 0 75 9 53
2019 SO-04 42 35 15 2 4 0 2 78 6 52
2019 SO-05 55 20 15 5 5 0 0 75 10 20
2019 SO-06 50 25 5 0 10 0 10 83 11 20
2019 SO-07 32 36 14 11 7 0 0 68 18 28
2019 SO-08 35 24 24 6 12 0 0 59 18 17
2019 SO-10 36 18 36 9 0 0 0 55 9 11
2018 SO 44 30 15 6 3 1 1 75 9 417
2018 SO-03 46 23 19 7 4 1 0 70 11 104
2018 SO-04 35 37 20 6 2 0 0 72 9 82
2018 SO-05 46 28 12 4 7 0 4 76 11 57
2018 SO-06 60 24 8 0 8 0 0 84 8 25
2018 SO-07 36 40 12 10 0 0 2 78 10 42
2018 SO-08 44 41 15 0 0 0 0 85 0 27
2018 SO-09 83 17 0 0 0 0 0 100 0 12
2018 SO-10 23 38 23 15 0 0 0 62 15 13
2018 SO-11 42 42 17 0 0 0 0 83 0 12
2017 SO 46 29 17 6 2 0 0 75 8 160
2017 SO-00 10 30 30 10 20 0 0 40 30 10
2017 SO-03 36 21 30 9 3 0 0 58 12 33
2017 SO-04 53 26 19 0 2 0 0 79 2 28
2017 SO-05 53 40 0 7 0 0 0 93 7 15
2017 SO-06 42 42 17 0 0 0 0 83 0 12
2017 SO-07 43 36 7 14 0 0 0 79 14 14
2017 SO-08 73 27 0 0 0 0 0 100 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 42 32 14 5 1 0 6 79 6 185
2020 SO-00 50 0 0 0 0 0 50 100 0 10
2020 SO-03 57 23 13 3 0 0 3 83 3 30
2020 SO-04 43 39 17 0 0 0 0 83 0 23
2020 SO-05 38 27 12 8 0 0 15 77 9 26
2020 SO-06 20 60 10 10 0 0 0 80 10 10
2020 SO-07 30 39 26 0 0 0 4 73 0 23
2020 SO-08 39 28 11 11 6 0 6 71 18 18
2020 SO-10 36 27 9 18 9 0 0 64 27 11
2020 SO-11 27 45 18 9 0 0 0 73 9 11
2019 SO 40 31 14 6 2 0 6 76 9 242
2019 SO-03 60 19 4 2 2 0 13 91 4 52
2019 SO-04 35 35 16 8 6 0 0 71 14 51
2019 SO-05 50 30 20 0 0 0 0 80 0 20
2019 SO-06 47 26 11 0 5 0 11 82 6 19
2019 SO-07 14 39 29 14 4 0 0 54 18 28
2019 SO-08 24 47 12 18 0 0 0 71 18 17
2019 SO-10 36 18 45 0 0 0 0 55 0 11
2018 SO 38 31 16 6 2 1 7 75 8 417
2018 SO-03 53 22 10 2 1 1 11 86 3 103
2018 SO-04 31 29 23 11 4 0 2 62 15 83
2018 SO-05 42 25 11 7 2 0 14 78 10 57
2018 SO-06 16 52 16 16 0 0 0 68 16 25
2018 SO-07 38 43 14 2 0 0 2 83 2 42
2018 SO-08 26 56 15 0 4 0 0 81 4 27
2018 SO-09 25 25 50 0 0 0 0 50 0 12
2018 SO-10 38 31 31 0 0 0 0 69 0 13
2018 SO-11 8 58 25 8 0 0 0 67 8 12
2017 SO 39 39 14 3 2 0 4 81 5 160
2017 SO-00 40 20 0 0 0 0 40 100 0 10
2017 SO-03 64 24 9 0 0 0 3 91 0 33
2017 SO-04 35 42 15 8 0 0 0 77 8 28
2017 SO-05 47 40 0 7 7 0 0 87 13 15
2017 SO-06 0 58 33 0 8 0 0 58 8 12
2017 SO-07 21 57 14 7 0 0 0 79 7 14
2017 SO-08 27 55 18 0 0 0 0 82 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 61 21 9 4 2 0 4 84 7 185
2020 SO-00 80 0 0 0 0 0 20 100 0 10
2020 SO-03 60 23 7 3 3 0 3 86 7 30
2020 SO-04 65 22 9 0 0 0 4 91 0 23
2020 SO-05 69 15 4 4 0 0 8 92 4 26
2020 SO-06 50 40 10 0 0 0 0 90 0 10
2020 SO-07 57 13 22 0 4 0 4 73 5 23
2020 SO-08 61 28 6 6 0 0 0 89 6 18
2020 SO-10 45 27 9 9 9 0 0 73 18 11
2020 SO-11 36 45 0 18 0 0 0 82 18 11
2019 SO 57 26 7 5 2 0 2 85 7 244
2019 SO-03 65 26 7 2 0 0 0 91 2 54
2019 SO-04 50 31 10 6 4 0 0 81 10 52
2019 SO-05 60 30 5 5 0 0 0 90 5 20
2019 SO-06 63 11 5 0 0 0 21 93 0 19
2019 SO-07 61 25 7 4 4 0 0 86 7 28
2019 SO-08 53 24 12 0 6 0 6 81 6 17
2019 SO-10 55 27 0 9 9 0 0 82 18 11
2018 SO 52 30 9 2 1 1 5 87 4 418
2018 SO-03 57 27 7 1 3 2 4 89 4 104
2018 SO-04 40 42 10 5 1 0 2 84 6 83
2018 SO-05 56 21 12 4 0 0 7 83 4 57
2018 SO-06 64 24 4 0 4 0 4 92 4 25
2018 SO-07 48 40 7 2 0 0 2 90 2 42
2018 SO-08 56 37 7 0 0 0 0 93 0 27
2018 SO-09 42 33 17 8 0 0 0 75 8 12
2018 SO-10 69 23 8 0 0 0 0 92 0 13
2018 SO-11 58 33 8 0 0 0 0 92 0 12
2017 SO 59 31 7 1 0 0 2 92 1 159
2017 SO-00 80 20 0 0 0 0 0 100 0 10
2017 SO-03 69 22 6 0 0 0 3 94 0 32
2017 SO-04 39 46 11 0 0 0 4 88 0 28
2017 SO-05 80 7 13 0 0 0 0 87 0 15
2017 SO-06 50 50 0 0 0 0 0 100 0 12
2017 SO-07 36 50 7 7 0 0 0 86 7 14
2017 SO-08 64 27 9 0 0 0 0 91 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 73 15 4 4 2 0 2 90 6 185
2020 SO-00 50 30 0 10 10 0 0 80 20 10
2020 SO-03 57 27 7 0 7 0 3 86 7 30
2020 SO-04 87 13 0 0 0 0 0 100 0 23
2020 SO-05 62 19 4 12 0 0 4 84 12 26
2020 SO-06 70 30 0 0 0 0 0 100 0 10
2020 SO-07 78 9 9 4 0 0 0 87 4 23
2020 SO-08 56 22 11 6 6 0 0 78 11 18
2020 SO-10 82 0 0 9 0 0 9 90 10 11
2020 SO-11 100 0 0 0 0 0 0 100 0 11
2019 SO 71 18 6 2 2 0 1 90 4 244
2019 SO-03 72 15 8 2 2 0 2 88 4 53
2019 SO-04 67 21 6 2 4 0 0 88 6 52
2019 SO-05 45 20 15 5 15 0 0 65 20 20
2019 SO-06 79 11 5 0 0 0 5 94 0 19
2019 SO-07 82 18 0 0 0 0 0 100 0 28
2019 SO-08 59 24 12 0 0 6 0 88 0 17
2019 SO-10 82 18 0 0 0 0 0 100 0 11
2018 SO 61 19 9 4 4 1 3 83 8 418
2018 SO-03 56 14 13 5 7 1 4 74 12 104
2018 SO-04 45 31 8 6 5 1 4 80 11 83
2018 SO-05 54 16 16 9 4 0 2 71 13 57
2018 SO-06 76 16 0 0 4 0 4 96 4 25
2018 SO-07 62 21 14 0 0 0 2 85 0 42
2018 SO-08 74 22 0 4 0 0 0 96 4 27
2018 SO-09 92 8 0 0 0 0 0 100 0 12
2018 SO-10 92 8 0 0 0 0 0 100 0 13
2018 SO-11 92 0 0 8 0 0 0 92 8 12
2017 SO 67 15 6 6 3 0 2 84 9 160
2017 SO-00 60 0 20 20 0 0 0 60 20 10
2017 SO-03 61 18 6 9 3 0 3 81 13 33
2017 SO-04 60 24 0 8 5 0 4 87 13 28
2017 SO-05 73 0 20 0 7 0 0 73 7 15
2017 SO-06 75 17 8 0 0 0 0 92 0 12
2017 SO-07 57 14 7 7 7 0 7 77 15 14
2017 SO-08 64 36 0 0 0 0 0 100 0 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 39 39 13 6 3 0 0 78 9 185
2020 SO-00 40 50 10 0 0 0 0 90 0 10
2020 SO-03 37 37 13 7 7 0 0 73 13 30
2020 SO-04 43 30 13 9 4 0 0 74 13 23
2020 SO-05 31 46 12 8 4 0 0 77 12 26
2020 SO-06 50 30 10 0 10 0 0 80 10 10
2020 SO-07 48 26 13 13 0 0 0 74 13 23
2020 SO-08 39 39 17 6 0 0 0 78 6 18
2020 SO-10 27 45 27 0 0 0 0 73 0 11
2020 SO-11 73 27 0 0 0 0 0 100 0 11
2019 SO 44 35 14 5 2 0 1 79 7 243
2019 SO-03 45 30 17 2 4 0 2 77 6 53
2019 SO-04 46 33 15 6 0 0 0 79 6 52
2019 SO-05 45 35 15 5 0 0 0 80 5 20
2019 SO-06 42 37 16 5 0 0 0 79 5 19
2019 SO-07 29 43 21 4 4 0 0 71 7 28
2019 SO-08 53 29 0 12 6 0 0 82 18 17
2019 SO-10 45 36 0 9 0 0 9 90 10 11
2018 SO 42 35 14 4 2 1 2 79 7 417
2018 SO-03 41 35 14 4 3 1 2 78 7 104
2018 SO-04 43 40 10 1 4 0 2 85 5 82
2018 SO-05 33 40 21 2 2 0 2 75 4 57
2018 SO-06 64 20 4 4 0 0 8 91 4 25
2018 SO-07 36 33 17 14 0 0 0 69 14 42
2018 SO-08 56 30 11 4 0 0 0 85 4 27
2018 SO-09 50 33 17 0 0 0 0 83 0 12
2018 SO-10 31 46 15 0 8 0 0 77 8 13
2018 SO-11 42 25 17 17 0 0 0 67 17 12
2017 SO 41 38 14 2 5 1 0 79 7 160
2017 SO-00 40 20 10 0 30 0 0 60 30 10
2017 SO-03 45 33 18 0 0 3 0 81 0 33
2017 SO-04 38 38 20 4 1 0 0 75 5 28
2017 SO-05 67 13 7 7 7 0 0 80 13 15
2017 SO-06 33 58 8 0 0 0 0 92 0 12
2017 SO-07 14 64 14 0 7 0 0 79 7 14
2017 SO-08 64 36 0 0 0 0 0 100 0 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 21 36 23 12 7 0 1 58 19 184
2020 SO-00 20 40 40 0 0 0 0 60 0 10
2020 SO-03 23 27 17 20 10 0 3 52 31 30
2020 SO-04 30 48 13 9 0 0 0 78 9 23
2020 SO-05 23 27 27 12 12 0 0 50 23 26
2020 SO-06 30 60 0 0 10 0 0 90 10 10
2020 SO-07 13 43 17 13 9 0 4 59 23 23
2020 SO-08 22 39 17 17 6 0 0 61 22 18
2020 SO-10 9 9 64 18 0 0 0 18 18 11
2020 SO-11 20 30 10 20 20 0 0 50 40 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 6 25 45 16 8 1 0 31 24 185
2020 SO-00 0 30 40 20 10 0 0 30 30 10
2020 SO-03 10 20 33 17 20 0 0 30 37 30
2020 SO-04 13 26 57 4 0 0 0 39 4 23
2020 SO-05 0 38 35 19 8 0 0 38 27 26
2020 SO-06 0 70 20 10 0 0 0 70 10 10
2020 SO-07 4 13 61 13 9 0 0 17 22 23
2020 SO-08 6 28 56 11 0 0 0 33 11 18
2020 SO-10 18 9 36 36 0 0 0 27 36 11
2020 SO-11 0 18 64 18 0 0 0 18 18 11
2019 SO 9 33 37 16 5 0 0 42 21 245
2019 SO-03 11 46 30 11 2 0 0 57 13 54
2019 SO-04 13 33 29 17 8 0 0 46 25 52
2019 SO-05 5 45 35 15 0 0 0 50 15 20
2019 SO-06 10 50 25 10 5 0 0 60 15 20
2019 SO-07 0 15 67 11 7 0 0 15 19 27
2019 SO-08 0 12 59 18 12 0 0 12 29 17
2019 SO-10 0 36 9 45 9 0 0 36 55 11
2018 SO 7 29 45 14 4 1 0 36 18 417
2018 SO-03 10 32 45 11 2 1 0 42 13 103
2018 SO-04 4 40 37 16 2 1 0 44 18 83
2018 SO-05 4 26 60 5 4 0 2 30 9 57
2018 SO-06 4 28 48 8 12 0 0 32 20 25
2018 SO-07 7 17 55 21 0 0 0 24 21 42
2018 SO-08 11 26 44 11 7 0 0 37 19 27
2018 SO-09 0 25 58 8 8 0 0 25 17 12
2018 SO-10 0 23 23 46 8 0 0 23 54 13
2018 SO-11 8 17 25 42 8 0 0 25 50 12
2017 SO 6 24 37 23 11 0 0 30 34 160
2017 SO-00 0 10 50 40 0 0 0 10 40 10
2017 SO-03 9 21 27 24 18 0 0 30 42 33
2017 SO-04 4 23 38 16 20 0 0 26 36 28
2017 SO-05 7 53 20 13 7 0 0 60 20 15
2017 SO-06 25 33 17 17 8 0 0 58 25 12
2017 SO-07 0 36 36 21 7 0 0 36 29 14
2017 SO-08 0 27 45 27 0 0 0 27 27 11

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 10 24 41 19 6 0 0 25 34 184
2020 SO-00 10 40 40 10 0 0 0 10 50 10
2020 SO-03 20 27 33 17 3 0 0 20 47 30
2020 SO-04 0 30 35 26 9 0 0 35 30 23
2020 SO-05 12 31 27 23 8 0 0 31 42 26
2020 SO-06 10 20 30 30 10 0 0 40 30 10
2020 SO-07 17 4 57 13 9 0 0 22 22 23
2020 SO-08 6 17 39 33 6 0 0 39 22 18
2020 SO-10 9 9 73 0 9 0 0 9 18 11
2020 SO-11 0 18 73 9 0 0 0 9 18 11
2019 SO 8 19 41 24 9 0 0 33 26 246
2019 SO-03 6 9 41 37 7 0 0 44 15 54
2019 SO-04 8 17 48 19 8 0 0 27 25 52
2019 SO-05 5 10 30 30 25 0 0 55 15 20
2019 SO-06 10 15 40 15 20 0 0 35 25 20
2019 SO-07 11 21 50 18 0 0 0 18 32 28
2019 SO-08 6 29 41 12 12 0 0 24 35 17
2019 SO-10 0 45 36 18 0 0 0 18 45 11
2018 SO 6 15 41 25 10 1 1 36 21 416
2018 SO-03 3 10 47 25 12 1 3 38 13 104
2018 SO-04 6 13 37 32 11 1 0 43 20 82
2018 SO-05 5 14 32 32 13 0 4 46 20 56
2018 SO-06 20 8 48 16 8 0 0 24 28 25
2018 SO-07 2 17 48 26 7 0 0 33 19 42
2018 SO-08 4 26 48 22 0 0 0 22 30 27
2018 SO-09 17 17 25 25 17 0 0 42 33 12
2018 SO-10 15 23 46 15 0 0 0 15 38 13
2018 SO-11 17 25 58 0 0 0 0 0 42 12
2017 SO 6 24 38 18 13 0 1 31 30 160
2017 SO-00 0 30 70 0 0 0 0 0 30 10
2017 SO-03 9 24 36 18 12 0 0 30 33 33
2017 SO-04 5 16 38 23 19 0 0 41 21 28
2017 SO-05 0 20 20 13 47 0 0 60 20 15
2017 SO-06 8 25 17 17 33 0 0 50 33 12
2017 SO-07 14 14 36 36 0 0 0 36 29 14
2017 SO-08 9 18 55 18 0 0 0 18 27 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 10 36 25 16 11 2 0 48 27 185
2020 SO-00 0 30 20 40 10 0 0 30 50 10
2020 SO-03 3 33 30 13 17 3 0 38 31 30
2020 SO-04 13 35 13 26 9 4 0 50 36 23
2020 SO-05 19 19 35 19 8 0 0 38 27 26
2020 SO-06 20 40 20 20 0 0 0 60 20 10
2020 SO-07 4 30 22 17 17 9 0 38 38 23
2020 SO-08 6 56 22 6 11 0 0 61 17 18
2020 SO-10 0 64 18 9 9 0 0 64 18 11
2020 SO-11 36 27 36 0 0 0 0 64 0 11
2019 SO 11 38 24 16 9 2 0 50 25 245
2019 SO-03 11 35 37 9 7 0 0 46 17 54
2019 SO-04 15 40 23 12 8 2 0 57 20 52
2019 SO-05 5 35 10 20 20 10 0 44 44 20
2019 SO-06 10 30 30 25 5 0 0 40 30 20
2019 SO-07 4 29 39 14 14 0 0 32 29 28
2019 SO-08 18 35 12 35 0 0 0 53 35 17
2019 SO-10 0 45 27 18 9 0 0 45 27 11
2018 SO 9 36 24 19 8 4 0 46 29 417
2018 SO-03 7 36 27 14 12 5 0 44 27 104
2018 SO-04 6 34 22 28 7 4 0 41 36 83
2018 SO-05 7 26 28 25 11 2 2 35 36 57
2018 SO-06 16 44 16 16 8 0 0 60 24 25
2018 SO-07 5 24 40 17 7 7 0 31 26 42
2018 SO-08 4 56 19 11 7 4 0 62 19 27
2018 SO-09 25 25 8 33 8 0 0 50 42 12
2018 SO-10 0 69 8 8 15 0 0 69 23 13
2018 SO-11 8 58 0 33 0 0 0 67 33 12
2017 SO 8 33 26 16 13 3 0 43 30 160
2017 SO-00 10 30 0 10 50 0 0 40 60 10
2017 SO-03 6 33 24 15 18 3 0 41 34 33
2017 SO-04 11 35 23 26 5 0 0 46 31 28
2017 SO-05 0 27 47 7 20 0 0 27 27 15
2017 SO-06 0 17 58 17 8 0 0 17 25 12
2017 SO-07 0 29 43 7 7 14 0 33 17 14
2017 SO-08 9 45 27 18 0 0 0 55 18 11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 9 20 24 20 23 4 0 30 45 183
2020 SO-00 0 10 30 30 20 10 0 11 56 10
2020 SO-03 3 10 27 13 43 3 0 14 59 30
2020 SO-04 9 27 18 23 23 0 0 36 45 22
2020 SO-05 24 16 12 20 24 4 0 42 46 25
2020 SO-06 10 30 20 40 0 0 0 40 40 10
2020 SO-07 9 9 30 0 43 9 0 19 48 23
2020 SO-08 11 28 28 17 11 6 0 41 29 18
2020 SO-10 0 36 18 36 0 9 0 40 40 11
2020 SO-11 9 36 36 9 9 0 0 45 18 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 17 31 16 17 17 2 1 49 34 184
2020 SO-00 0 30 0 20 50 0 0 30 70 10
2020 SO-03 14 21 21 21 21 3 0 36 43 29
2020 SO-04 17 26 26 13 13 0 4 45 27 23
2020 SO-05 15 23 12 19 27 4 0 40 48 26
2020 SO-06 50 30 10 10 0 0 0 80 10 10
2020 SO-07 13 39 17 22 9 0 0 52 30 23
2020 SO-08 11 56 17 6 6 6 0 71 12 18
2020 SO-10 18 18 27 27 9 0 0 36 36 11
2020 SO-11 27 27 18 27 0 0 0 55 27 11

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 23 36 22 8 7 4 1 62 15 184
2020 SO-00 0 20 20 30 30 0 0 20 60 10
2020 SO-03 17 33 27 7 13 3 0 52 21 30
2020 SO-04 26 35 17 17 0 0 4 64 18 23
2020 SO-05 23 35 27 8 0 8 0 63 8 26
2020 SO-06 40 40 10 0 0 10 0 89 0 10
2020 SO-07 35 39 9 13 0 4 0 77 14 23
2020 SO-08 12 47 18 0 18 6 0 63 19 17
2020 SO-10 18 45 27 0 0 9 0 70 0 11
2020 SO-11 36 27 27 0 0 9 0 70 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 8 33 24 21 14 1 0 41 35 185
2020 SO-00 0 10 10 40 40 0 0 10 80 10
2020 SO-03 0 30 23 17 30 0 0 30 47 30
2020 SO-04 9 43 17 22 9 0 0 52 30 23
2020 SO-05 12 23 27 27 12 0 0 35 38 26
2020 SO-06 20 50 10 20 0 0 0 70 20 10
2020 SO-07 4 26 17 30 13 9 0 33 48 23
2020 SO-08 6 50 33 0 11 0 0 56 11 18
2020 SO-10 0 27 45 27 0 0 0 27 27 11
2020 SO-11 18 36 27 18 0 0 0 55 18 11
2019 SO 11 30 28 19 10 2 0 42 29 246
2019 SO-03 13 26 33 15 9 4 0 40 25 54
2019 SO-04 15 37 21 17 8 2 0 53 25 52
2019 SO-05 0 35 20 25 15 5 0 37 42 20
2019 SO-06 15 45 25 15 0 0 0 60 15 20
2019 SO-07 0 21 39 25 14 0 0 21 39 28
2019 SO-08 12 29 29 24 6 0 0 41 29 17
2019 SO-10 9 27 27 18 18 0 0 36 36 11
2018 SO 10 33 28 19 9 2 0 43 28 417
2018 SO-03 8 29 29 23 9 2 0 38 33 103
2018 SO-04 10 30 28 22 8 1 1 41 31 83
2018 SO-05 7 32 35 18 9 0 0 39 26 57
2018 SO-06 16 48 16 12 8 0 0 64 20 25
2018 SO-07 2 31 36 21 7 2 0 34 29 42
2018 SO-08 7 52 30 4 7 0 0 59 11 27
2018 SO-09 17 25 8 33 8 8 0 45 45 12
2018 SO-10 15 31 23 15 15 0 0 46 31 13
2018 SO-11 8 25 33 25 8 0 0 33 33 12
2017 SO 7 31 22 22 17 1 0 38 39 159
2017 SO-00 10 0 20 10 60 0 0 10 70 10
2017 SO-03 12 18 15 18 33 3 0 31 53 33
2017 SO-04 0 38 26 23 13 0 0 38 36 28
2017 SO-05 14 29 14 36 7 0 0 43 43 14
2017 SO-06 8 33 8 42 8 0 0 42 50 12
2017 SO-07 7 29 29 36 0 0 0 36 36 14
2017 SO-08 0 55 27 18 0 0 0 55 18 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 6 33 19 26 14 1 1 40 40 185
2020 SO-00 0 50 10 40 0 0 0 50 40 10
2020 SO-03 3 23 17 37 20 0 0 27 57 30
2020 SO-04 9 35 26 22 9 0 0 43 30 23
2020 SO-05 8 19 27 31 15 0 0 27 46 26
2020 SO-06 20 10 10 50 10 0 0 30 60 10
2020 SO-07 0 30 22 17 26 4 0 32 45 23
2020 SO-08 6 50 17 11 11 0 6 59 24 18
2020 SO-10 9 36 18 36 0 0 0 45 36 11
2020 SO-11 9 64 9 9 9 0 0 73 18 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 7 34 19 20 17 2 1 42 38 184
2020 SO-00 0 40 10 40 10 0 0 40 50 10
2020 SO-03 7 23 27 17 27 0 0 30 43 30
2020 SO-04 9 39 13 22 17 0 0 48 39 23
2020 SO-05 8 27 19 31 15 0 0 35 46 26
2020 SO-06 10 20 20 40 10 0 0 30 50 10
2020 SO-07 4 22 22 4 39 9 0 29 48 23
2020 SO-08 11 39 22 11 11 0 6 53 24 18
2020 SO-10 0 55 18 27 0 0 0 55 27 11
2020 SO-11 10 60 20 0 10 0 0 70 10 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 9 36 22 13 19 1 0 45 32 183
2020 SO-03 7 17 17 23 37 0 0 23 60 30
2020 SO-04 17 43 17 13 9 0 0 61 22 23
2020 SO-05 8 23 38 12 19 0 0 31 31 26
2020 SO-06 20 20 30 10 20 0 0 40 30 10
2020 SO-07 0 22 22 13 39 4 0 23 55 23
2020 SO-08 0 76 12 6 6 0 0 76 12 17
2020 SO-10 9 36 36 18 0 0 0 45 18 11
2020 SO-11 18 45 9 18 9 0 0 64 27 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 16 41 17 11 9 3 4 61 21 185
2020 SO-00 0 50 10 30 0 10 0 56 33 10
2020 SO-03 20 33 10 13 17 0 7 57 32 30
2020 SO-04 22 39 26 9 0 0 4 64 9 23
2020 SO-05 15 31 12 23 15 0 4 48 40 26
2020 SO-06 30 40 20 0 0 10 0 78 0 10
2020 SO-07 13 26 22 9 22 4 4 43 33 23
2020 SO-08 17 56 6 6 11 0 6 76 18 18
2020 SO-10 18 45 27 0 0 9 0 70 0 11
2020 SO-11 18 55 9 0 9 0 9 80 10 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 44 21 15 1 2 12 5 78 3 185
2020 SO-00 50 50 0 0 0 0 0 100 0 10
2020 SO-03 37 20 17 0 0 23 3 77 0 30
2020 SO-04 39 9 30 0 4 9 9 58 5 23
2020 SO-05 35 27 15 0 0 15 8 80 0 26
2020 SO-06 30 20 10 10 0 10 20 71 14 10
2020 SO-07 39 17 17 0 9 13 4 68 11 23
2020 SO-08 61 11 22 0 0 6 0 76 0 18
2020 SO-10 45 18 9 0 0 18 9 88 0 11
2020 SO-11 64 18 9 0 0 0 9 90 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 11 33 17 17 18 4 0 46 37 185
2020 SO-00 0 40 10 30 10 10 0 44 44 10
2020 SO-03 3 33 17 20 27 0 0 37 47 30
2020 SO-04 9 26 30 13 22 0 0 35 35 23
2020 SO-05 8 35 4 23 27 4 0 44 52 26
2020 SO-06 30 30 10 30 0 0 0 60 30 10
2020 SO-07 13 9 26 17 22 13 0 25 45 23
2020 SO-08 17 44 22 0 17 0 0 61 17 18
2020 SO-10 9 27 18 27 9 9 0 40 40 11
2020 SO-11 36 45 9 0 9 0 0 82 9 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 29 42 11 10 8 0 1 71 18 185
2020 SO-00 10 50 0 20 20 0 0 60 40 10
2020 SO-03 17 43 13 10 17 0 0 60 27 30
2020 SO-04 39 17 17 22 0 0 4 59 23 23
2020 SO-05 19 42 12 12 15 0 0 62 27 26
2020 SO-06 40 50 0 10 0 0 0 90 10 10
2020 SO-07 35 43 13 4 4 0 0 78 9 23
2020 SO-08 22 56 11 6 6 0 0 78 11 18
2020 SO-10 27 55 18 0 0 0 0 82 0 11
2020 SO-11 36 45 9 9 0 0 0 82 9 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 10 31 19 19 20 1 0 41 40 185
2020 SO-00 20 20 30 20 10 0 0 40 30 10
2020 SO-03 3 23 23 17 33 0 0 27 50 30
2020 SO-04 13 35 22 13 17 0 0 48 30 23
2020 SO-05 8 31 8 27 27 0 0 38 54 26
2020 SO-06 10 50 10 30 0 0 0 60 30 10
2020 SO-07 9 17 9 17 43 4 0 27 64 23
2020 SO-08 11 39 28 17 6 0 0 50 22 18
2020 SO-10 9 18 18 45 9 0 0 27 55 11
2020 SO-11 18 18 36 9 18 0 0 36 27 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 6 30 24 25 14 0 1 37 39 126
2020 SO-03 0 33 8 33 25 0 0 33 58 12
2020 SO-04 0 45 36 18 0 0 0 45 18 11
2020 SO-05 13 13 13 53 7 0 0 27 60 15
2020 SO-07 5 15 10 35 35 0 0 20 70 20
2020 SO-08 0 44 22 11 17 0 6 47 29 18
2020 SO-10 9 9 64 18 0 0 0 18 18 11
2020 SO-11 9 36 36 18 0 0 0 45 18 11
2019 SO 10 32 15 22 17 4 0 44 41 161
2019 SO-03 21 21 21 7 14 14 0 50 25 14
2019 SO-04 9 33 20 13 20 4 0 44 35 45
2019 SO-05 0 36 18 27 18 0 0 36 45 11
2019 SO-06 6 44 6 25 19 0 0 50 44 16
2019 SO-07 4 17 17 33 25 4 0 22 61 24
2019 SO-08 13 25 13 31 19 0 0 38 50 16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 6 94 126
2020 SO-03 0 100 12
2020 SO-04 0 100 11
2020 SO-05 0 100 15
2020 SO-07 5 95 20
2020 SO-08 0 100 18
2020 SO-10 18 82 11
2020 SO-11 9 91 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 4 96 184
2020 SO-00 10 90 10
2020 SO-03 7 93 29
2020 SO-04 4 96 23
2020 SO-05 8 92 26
2020 SO-06 0 100 10
2020 SO-07 0 100 23
2020 SO-08 6 94 18
2020 SO-10 0 100 11
2020 SO-11 9 91 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 5 95 184
2020 SO-00 20 80 10
2020 SO-03 0 100 29
2020 SO-04 4 96 23
2020 SO-05 8 92 26
2020 SO-06 0 100 10
2020 SO-07 4 96 23
2020 SO-08 6 94 18
2020 SO-10 0 100 11
2020 SO-11 9 91 11
2019 SO 10 90 245
2019 SO-03 13 87 54
2019 SO-04 10 90 52
2019 SO-05 10 90 20
2019 SO-06 5 95 20
2019 SO-07 21 79 28
2019 SO-08 0 100 17
2019 SO-10 9 91 11
2017 SO 7 93 159
2017 SO-03 15 85 33
2017 SO-06 0 100 12
2017 SO-08 0 100 10
2014 SO 10 90 287
2014 SO-03 19 81 68
2014 SO-08 0 100 15
2014 SO-10 0 100 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 SO 61 39 23
2017 SO 47 53 12
2014 SO 67 33 29
2014 SO-03 69 31 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 SO 31 38 15 8 8 0 0 69 15 13
2014 SO 58 16 5 11 11 0 0 74 21 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 16 29 21 12 7 4 11 52 23 185
2020 SO-00 10 30 30 20 0 10 0 44 22 10
2020 SO-03 13 30 10 17 17 0 13 50 38 30
2020 SO-04 22 39 22 4 4 0 9 67 10 23
2020 SO-05 27 19 19 23 4 4 4 50 29 26
2020 SO-06 20 40 20 10 0 10 0 67 11 10
2020 SO-07 0 17 26 9 9 13 26 29 29 23
2020 SO-08 11 44 11 11 6 6 11 67 20 18
2020 SO-10 18 9 36 27 0 0 9 30 30 11
2020 SO-11 9 45 27 0 0 0 18 67 0 11
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 68 18 14 1 21 79 184
2020 SO-00 30 40 30 0 57 43 10
2020 SO-03 60 17 23 0 22 78 30
2020 SO-04 83 13 4 0 14 86 23
2020 SO-05 65 23 12 0 26 74 26
2020 SO-06 80 10 10 0 11 89 10
2020 SO-07 70 13 17 0 16 84 23
2020 SO-08 61 22 17 0 27 73 18
2020 SO-10 64 27 9 0 30 70 11
2020 SO-11 82 18 0 0 18 82 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 SO 19 81 125
2020 SO-03 17 83 18
2020 SO-04 21 79 19
2020 SO-05 35 65 17
2020 SO-07 0 100 16
2020 SO-08 27 73 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 2 18 14 28 35 1 2 20 65 125
2020 SO-03 0 6 6 28 56 6 0 6 88 18
2020 SO-04 11 11 21 5 47 0 5 22 56 19
2020 SO-05 0 24 12 35 29 0 0 24 65 17
2020 SO-07 0 19 6 44 31 0 0 19 75 16
2020 SO-08 9 18 36 18 18 0 0 27 36 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 2 14 20 22 41 0 2 16 63 125
2020 SO-03 0 6 28 22 44 0 0 6 67 18
2020 SO-04 0 5 26 26 37 0 5 6 67 19
2020 SO-05 0 12 18 12 59 0 0 12 71 17
2020 SO-07 0 19 6 25 50 0 0 19 75 16
2020 SO-08 0 9 55 9 27 0 0 9 36 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 SO 34 14 19 10 16 1 5 51 28 182
2020 SO-00 60 10 0 10 0 0 20 88 13 10
2020 SO-03 27 27 13 10 17 0 7 57 29 30
2020 SO-04 27 9 27 18 5 0 14 42 26 22
2020 SO-05 42 8 19 4 19 0 8 54 25 26
2020 SO-06 50 10 20 10 10 0 0 60 20 10
2020 SO-07 13 9 22 26 30 0 0 22 57 23
2020 SO-08 47 18 18 0 18 0 0 65 18 17
2020 SO-10 9 18 36 18 18 0 0 27 36 11
2020 SO-11 36 27 27 0 9 0 0 64 9 11
2019 SO 23 16 16 16 25 0 4 40 43 245
2019 SO-03 31 20 11 22 11 0 4 54 35 54
2019 SO-04 23 15 27 13 17 0 4 40 32 52
2019 SO-05 30 20 10 15 25 0 0 50 40 20
2019 SO-06 20 10 20 5 40 0 5 32 47 20
2019 SO-07 14 7 18 29 29 0 4 22 59 28
2019 SO-08 12 24 6 6 53 0 0 35 59 17
2019 SO-10 18 18 9 9 45 0 0 36 55 11
2018 SO 19 16 18 18 22 1 5 37 43 417
2018 SO-03 24 12 23 18 17 0 5 38 38 103
2018 SO-04 19 14 18 18 23 2 5 36 44 83
2018 SO-05 12 28 11 12 33 2 2 42 47 57
2018 SO-06 32 12 4 24 20 0 8 48 48 25
2018 SO-07 7 19 26 19 26 0 2 27 46 42
2018 SO-08 11 19 30 30 11 0 0 30 41 27
2018 SO-09 17 17 33 8 25 0 0 33 33 12
2018 SO-10 23 8 8 38 23 0 0 31 62 13
2018 SO-11 17 33 8 17 17 0 8 55 36 12
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