2020 Public Service Employee Survey Results for Department of National Defence by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 45 6 16 5 0 0 73 21 1481
2020 Not a person with a disability 33 47 5 12 3 0 0 80 15 12334

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 20 5 3 2 0 1 91 4 1478
2020 Not a person with a disability 69 21 4 2 2 0 1 92 4 12297

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 36 9 14 6 0 0 71 20 1482
2020 Not a person with a disability 39 39 9 10 3 0 0 78 13 12317
2019 Person with a disability 31 35 8 16 10 0 0 66 26 1110
2019 Not a person with a disability 40 37 8 10 5 0 0 77 15 12144
2017 Person with a disability 30 32 9 17 11 0 0 63 28 1124
2017 Not a person with a disability 37 38 8 11 6 0 0 75 17 11409
2014 Person with a disability 34 34 8 13 11 0 0 68 25 1175
2014 Not a person with a disability 38 37 8 10 6 0 0 76 16 13466

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 34 14 17 7 0 1 62 24 1481
2020 Not a person with a disability 32 38 12 12 5 0 1 71 17 12287
2019 Person with a disability 23 34 13 17 11 0 1 58 29 1105
2019 Not a person with a disability 29 40 12 13 6 0 0 69 20 12125
2018 Person with a disability 21 39 12 14 12 0 1 61 27 878
2018 Not a person with a disability 26 42 12 13 7 0 1 68 20 9477
2017 Person with a disability 22 31 12 20 14 0 1 53 34 1127
2017 Not a person with a disability 26 39 12 14 9 0 0 65 23 11410
2014 Person with a disability 21 32 11 19 17 0 0 53 36 1176
2014 Not a person with a disability 23 38 12 16 10 0 0 62 26 13473

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 35 10 11 6 0 0 73 17 1475
2020 Not a person with a disability 44 37 9 7 3 0 0 81 10 12256
2019 Person with a disability 32 35 13 11 8 0 0 67 20 1106
2019 Not a person with a disability 43 38 9 7 3 0 0 81 10 12080
2017 Person with a disability 35 35 10 12 7 0 0 71 19 1124
2017 Not a person with a disability 43 40 7 7 3 0 0 83 9 11380
2014 Person with a disability 34 37 10 12 7 0 0 71 19 1176
2014 Not a person with a disability 42 39 9 7 3 0 0 82 10 13473

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 30 14 8 7 1 0 71 15 1481
2020 Not a person with a disability 47 31 10 7 4 0 0 79 11 12286
2019 Person with a disability 37 32 11 10 10 0 0 69 21 1110
2019 Not a person with a disability 46 32 11 6 4 0 0 79 10 12120
2018 Person with a disability 35 31 14 10 9 0 0 66 20 875
2018 Not a person with a disability 42 34 12 7 4 0 0 77 11 9456
2017 Person with a disability 36 31 11 11 10 0 1 68 21 1127
2017 Not a person with a disability 42 34 11 7 4 0 1 77 12 11392
2014 Person with a disability 33 28 15 11 12 0 0 61 23 1178
2014 Not a person with a disability 38 35 13 8 6 0 1 74 13 13472

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 35 12 10 7 0 0 71 17 1480
2020 Not a person with a disability 38 39 12 7 4 0 0 77 11 12315
2019 Person with a disability 34 33 14 11 9 0 0 67 19 1112
2019 Not a person with a disability 37 39 12 7 5 0 0 76 12 12151
2018 Person with a disability 32 36 11 9 12 0 0 68 21 873
2018 Not a person with a disability 35 41 12 8 4 0 0 76 12 9418
2017 Person with a disability 29 42 11 10 8 0 0 71 18 1126
2017 Not a person with a disability 34 43 11 7 4 0 0 78 11 11408
2014 Person with a disability 29 40 12 10 9 0 0 69 19 1178
2014 Not a person with a disability 31 45 11 8 5 0 0 76 13 13489

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 30 15 16 14 0 0 55 30 1481
2020 Not a person with a disability 29 35 16 11 8 0 0 64 19 12328
2019 Person with a disability 20 30 17 16 17 0 0 49 33 1110
2019 Not a person with a disability 25 35 18 13 9 0 0 60 22 12151
2018 Person with a disability 19 27 18 15 21 0 0 46 36 878
2018 Not a person with a disability 23 33 20 12 12 0 0 56 24 9453
2017 Person with a disability 18 27 19 17 19 0 0 45 36 1126
2017 Not a person with a disability 24 35 18 13 10 0 0 58 24 11406
2014 Person with a disability 18 28 17 18 19 0 0 46 37 1178
2014 Not a person with a disability 20 34 19 15 12 0 0 54 28 13481

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 37 15 14 7 0 0 63 22 1475
2020 Not a person with a disability 32 42 12 10 4 0 0 74 14 12273
2019 Person with a disability 25 35 14 16 10 0 0 60 26 1103
2019 Not a person with a disability 27 43 14 11 5 0 0 70 16 12116
2018 Person with a disability 24 34 16 12 13 0 0 59 26 879
2018 Not a person with a disability 28 39 15 11 6 0 0 67 18 9460
2017 Person with a disability 24 36 14 15 11 0 0 60 26 1123
2017 Not a person with a disability 28 41 14 11 6 0 0 69 17 11404

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 35 10 7 4 0 0 79 11 1479
2020 Not a person with a disability 45 38 10 4 2 0 0 84 7 12280
2019 Person with a disability 41 36 10 7 5 0 0 77 13 1105
2019 Not a person with a disability 41 40 11 5 3 0 0 81 8 12111
2018 Person with a disability 43 39 8 3 5 1 0 83 9 880
2018 Not a person with a disability 43 41 9 4 2 0 0 84 6 9511
2017 Person with a disability 37 39 12 6 5 1 0 77 11 1125
2017 Not a person with a disability 40 40 10 5 3 0 0 81 9 11402
2014 Person with a disability 41 37 11 5 6 1 0 79 11 1177
2014 Not a person with a disability 38 40 12 5 3 1 0 79 9 13476

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 14 14 12 0 0 59 27 1481
2020 Not a person with a disability 33 36 14 10 7 0 0 70 16 12298
2019 Person with a disability 25 31 15 13 15 0 0 56 29 1107
2019 Not a person with a disability 31 37 15 10 7 0 0 68 18 12133
2018 Person with a disability 23 33 16 12 17 0 0 55 29 880
2018 Not a person with a disability 29 38 15 11 8 0 0 66 19 9478
2017 Person with a disability 22 30 16 15 16 1 0 53 31 1123
2017 Not a person with a disability 29 37 15 11 8 0 0 66 19 11383

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 26 9 3 3 0 0 85 6 1466
2020 Not a person with a disability 57 31 8 2 1 0 0 88 4 12238
2019 Person with a disability 54 30 9 3 4 0 0 84 7 1104
2019 Not a person with a disability 55 32 9 2 2 0 0 87 4 12079
2018 Person with a disability 55 30 8 4 3 0 0 85 7 872
2018 Not a person with a disability 54 33 9 3 2 0 0 87 4 9437
2017 Person with a disability 55 30 9 3 2 0 0 85 6 1117
2017 Not a person with a disability 57 32 7 2 1 0 0 89 3 11368
2014 Person with a disability 68 21 6 2 2 0 0 90 4 1177
2014 Not a person with a disability 64 26 6 2 1 0 0 90 3 13473

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 35 14 12 10 0 0 64 22 1472
2020 Not a person with a disability 33 38 13 9 6 0 0 72 15 12268
2019 Person with a disability 27 31 16 13 13 0 0 58 25 1102
2019 Not a person with a disability 31 39 13 11 7 0 0 70 17 12111
2018 Person with a disability 26 32 13 13 15 0 0 58 28 877
2018 Not a person with a disability 28 39 14 11 8 0 0 67 19 9476
2017 Person with a disability 27 33 12 14 13 0 1 61 27 1115
2017 Not a person with a disability 31 40 12 10 7 0 0 71 17 11352
2014 Person with a disability 20 36 12 15 17 0 0 56 32 1176
2014 Not a person with a disability 22 42 13 13 10 0 0 64 22 13479

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 29 16 11 10 0 0 63 21 1478
2020 Not a person with a disability 37 34 15 8 6 0 0 72 13 12305
2019 Person with a disability 30 29 17 10 14 0 0 60 23 1108
2019 Not a person with a disability 34 35 16 9 6 0 0 69 15 12132
2018 Person with a disability 30 28 14 11 15 0 0 59 27 873
2018 Not a person with a disability 32 34 17 10 7 0 0 66 17 9463
2017 Person with a disability 29 29 15 14 12 0 0 59 26 1116
2017 Not a person with a disability 34 36 14 10 6 0 0 70 16 11361
2014 Person with a disability 26 32 15 12 15 0 0 58 27 1177
2014 Not a person with a disability 29 37 15 11 8 0 0 66 18 13484

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 35 16 13 8 1 0 63 21 1468
2020 Not a person with a disability 33 39 14 9 4 0 0 73 13 12253
2019 Person with a disability 27 33 17 12 11 0 0 60 23 1095
2019 Not a person with a disability 31 40 14 10 5 0 0 70 15 12029
2018 Person with a disability 28 28 15 14 15 0 0 56 29 878
2018 Not a person with a disability 29 36 16 11 7 0 0 65 19 9467
2017 Person with a disability 29 31 14 14 12 0 0 60 26 1118
2017 Not a person with a disability 31 37 15 10 7 0 0 69 17 11360
2014 Person with a disability 26 30 16 14 13 0 0 57 27 1176
2014 Not a person with a disability 27 37 16 12 8 0 0 65 20 13477

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 32 12 8 4 0 0 76 12 1477
2020 Not a person with a disability 47 36 9 5 2 0 0 84 7 12314
2019 Person with a disability 40 34 13 6 6 0 0 75 12 1110
2019 Not a person with a disability 45 38 10 4 3 0 0 83 7 12146
2018 Person with a disability 40 32 13 7 7 0 0 73 14 875
2018 Not a person with a disability 43 38 11 5 3 0 0 81 8 9492
2017 Person with a disability 39 35 11 8 6 0 0 75 14 1115
2017 Not a person with a disability 44 38 11 5 3 0 0 82 7 11345
2014 Person with a disability 41 36 11 6 5 0 0 78 12 1174
2014 Not a person with a disability 44 38 10 5 3 0 0 82 8 13473

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 32 18 8 5 1 1 68 13 1472
2020 Not a person with a disability 39 33 15 7 5 0 0 73 12 12250
2019 Person with a disability 37 29 18 7 7 0 1 67 14 1091
2019 Not a person with a disability 41 32 17 6 4 0 1 73 11 12024
2018 Person with a disability 35 30 17 9 7 0 1 66 16 884
2018 Not a person with a disability 39 32 16 7 5 0 1 72 12 9554
2017 Person with a disability 34 30 19 8 5 1 2 66 14 1128
2017 Not a person with a disability 39 34 15 7 4 0 1 74 11 11414
2014 Person with a disability 32 32 20 8 7 0 1 65 15 1178
2014 Not a person with a disability 36 35 17 7 5 0 1 71 12 13481

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 26 35 16 7 0 1 24 40 1481
2020 Not a person with a disability 10 25 35 21 8 0 1 29 35 12319
2019 Person with a disability 15 28 34 16 6 1 1 23 43 1107
2019 Not a person with a disability 10 27 35 19 8 1 1 27 37 12147
2018 Person with a disability 16 28 32 15 8 0 1 24 44 874
2018 Not a person with a disability 11 26 34 19 8 1 1 27 38 9548
2017 Person with a disability 16 29 30 15 6 1 3 22 47 1119
2017 Not a person with a disability 11 25 35 18 9 1 3 27 37 11348
2014 Person with a disability 14 29 35 14 6 1 2 20 44 1176
2014 Not a person with a disability 11 29 35 16 6 0 2 23 41 13457

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 21 27 22 14 1 1 37 35 1472
2020 Not a person with a disability 8 18 27 28 16 1 1 45 27 12259
2019 Person with a disability 16 24 26 20 11 1 2 32 41 1105
2019 Not a person with a disability 11 20 29 23 14 1 1 39 32 12111
2018 Person with a disability 19 26 22 19 12 2 1 32 46 875
2018 Not a person with a disability 13 21 28 22 14 2 1 37 34 9506
2017 Person with a disability 17 24 27 16 11 1 4 28 43 1111
2017 Not a person with a disability 12 21 29 21 13 2 3 36 34 11302
2014 Person with a disability 19 26 28 14 9 2 2 24 47 1175
2014 Not a person with a disability 14 24 30 19 10 2 2 30 39 13453

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 21 26 17 11 1 2 28 45 1471
2020 Not a person with a disability 16 25 31 17 9 1 1 26 42 12274
2019 Person with a disability 23 24 28 13 8 1 2 22 48 1101
2019 Not a person with a disability 20 27 28 14 8 1 2 23 48 12126
2018 Person with a disability 28 22 26 12 9 2 1 21 52 871
2018 Not a person with a disability 22 27 27 14 8 1 2 22 50 9522
2017 Person with a disability 27 23 25 12 7 1 3 21 53 1115
2017 Not a person with a disability 22 27 26 12 8 1 3 21 51 11334
2014 Person with a disability 26 26 25 12 7 2 2 20 55 1176
2014 Not a person with a disability 24 28 26 12 6 1 2 19 54 13462

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 14 27 33 16 1 2 51 21 1470
2020 Not a person with a disability 6 12 31 34 16 1 1 51 18 12256
2019 Person with a disability 8 14 29 29 16 1 3 47 23 1102
2019 Not a person with a disability 5 13 31 32 17 1 2 50 18 12084
2018 Person with a disability 10 16 31 26 15 1 2 42 27 872
2018 Not a person with a disability 6 14 32 31 15 1 2 47 21 9490
2017 Person with a disability 10 14 33 24 15 1 4 41 24 1106
2017 Not a person with a disability 6 14 31 29 16 1 4 47 21 11258
2014 Person with a disability 9 14 34 27 13 1 3 41 24 1170
2014 Not a person with a disability 6 14 34 30 12 1 2 44 21 13403

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 23 27 18 11 1 1 30 43 1476
2020 Not a person with a disability 14 20 28 23 13 1 1 36 35 12294
2019 Person with a disability 23 23 25 16 10 0 2 27 48 1107
2019 Not a person with a disability 16 22 29 19 12 1 2 32 38 12129
2018 Person with a disability 26 26 22 12 10 2 2 23 54 878
2018 Not a person with a disability 18 25 27 17 11 1 2 29 44 9526
2017 Person with a disability 24 26 25 13 8 1 3 21 52 1119
2017 Not a person with a disability 18 23 27 17 11 1 3 29 42 11341
2014 Person with a disability 28 28 23 11 7 1 2 19 58 1175
2014 Not a person with a disability 22 27 27 14 8 1 2 22 50 13452

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 17 24 24 19 2 3 45 31 1479
2020 Not a person with a disability 9 16 24 28 18 2 2 48 27 12256
2019 Person with a disability 17 19 26 20 13 2 3 34 38 1104
2019 Not a person with a disability 12 19 26 23 16 2 2 40 33 12099
2018 Person with a disability 20 23 22 17 14 2 2 32 45 873
2018 Not a person with a disability 13 20 26 23 15 2 2 39 34 9499
2017 Person with a disability 17 21 25 18 12 2 5 32 41 1114
2017 Not a person with a disability 12 19 25 22 15 2 5 40 33 11324
2014 Person with a disability 16 20 27 18 11 2 5 32 39 1176
2014 Not a person with a disability 11 19 26 24 14 2 4 40 32 13431

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 22 26 18 11 2 2 30 43 1472
2020 Not a person with a disability 14 22 31 18 11 1 2 30 37 12270
2019 Person with a disability 21 23 27 15 8 1 3 25 47 1104
2019 Not a person with a disability 16 23 30 16 10 2 2 27 41 12106
2018 Person with a disability 24 23 27 13 9 2 2 23 49 877
2018 Not a person with a disability 19 25 30 14 9 2 2 24 45 9526
2017 Person with a disability 26 23 27 10 8 2 3 19 52 1115
2017 Not a person with a disability 19 23 29 14 8 2 4 24 45 11334
2014 Person with a disability 24 25 26 13 7 2 3 21 52 1174
2014 Not a person with a disability 19 24 30 14 7 2 3 22 46 13441

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 21 36 22 10 1 1 32 31 1477
2020 Not a person with a disability 8 18 36 25 12 1 1 37 26 12298
2019 Person with a disability 15 20 31 21 10 1 2 32 36 1103
2019 Not a person with a disability 10 18 33 25 12 1 2 38 28 12138
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 27 21 13 14 3 2 49 28 1474
2020 Not a person with a disability 24 34 19 11 8 3 2 61 20 12316
2019 Person with a disability 21 26 18 15 17 3 1 49 33 1112
2019 Not a person with a disability 25 32 19 11 8 3 2 60 21 12131
2018 Person with a disability 17 27 22 11 20 2 1 45 32 876
2018 Not a person with a disability 19 33 21 12 10 3 2 55 23 9520
2017 Person with a disability 18 27 17 15 18 3 1 48 35 1128
2017 Not a person with a disability 23 33 17 11 10 3 2 59 23 11409
2014 Person with a disability 21 29 15 14 18 2 1 51 33 1176
2014 Not a person with a disability 24 33 17 12 10 3 2 59 24 13481

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 24 12 14 15 1 0 60 29 1477
2020 Not a person with a disability 40 31 11 10 7 1 0 72 17 12305
2019 Person with a disability 30 25 13 15 16 1 0 55 32 1108
2019 Not a person with a disability 39 31 11 11 7 0 0 70 18 12124
2018 Person with a disability 27 25 13 14 19 1 0 53 34 873
2018 Not a person with a disability 34 33 12 12 9 1 0 67 22 9497
2017 Person with a disability 26 27 13 15 18 0 1 54 33 1127
2017 Not a person with a disability 35 33 11 11 9 1 0 69 20 11411
2014 Person with a disability 27 26 12 14 19 1 1 54 34 1177
2014 Not a person with a disability 33 33 11 12 10 1 0 67 22 13474

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 31 11 12 6 0 0 71 18 1476
2020 Not a person with a disability 45 36 8 7 3 0 0 81 11 12280
2019 Person with a disability 35 31 12 13 9 0 0 66 22 1110
2019 Not a person with a disability 41 37 10 8 4 0 0 78 12 12116
2018 Person with a disability 32 35 12 10 10 0 0 67 20 872
2018 Not a person with a disability 37 39 11 8 4 0 0 76 12 9483
2017 Person with a disability 27 37 13 11 11 0 0 64 23 1127
2017 Not a person with a disability 34 41 11 9 5 0 0 75 14 11386
2014 Person with a disability 28 35 12 14 9 1 1 64 24 1175
2014 Not a person with a disability 30 43 12 10 5 0 0 73 15 13474

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 34 16 10 7 1 0 67 17 1457
2020 Not a person with a disability 39 39 13 6 3 1 0 79 9 12218
2019 Person with a disability 29 35 17 10 8 1 0 65 18 1107
2019 Not a person with a disability 36 40 14 6 3 1 0 77 9 12132
2018 Person with a disability 26 36 16 11 9 2 0 64 20 870
2018 Not a person with a disability 32 41 15 6 4 1 0 74 10 9504

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 24 15 7 8 5 3 68 17 1474
2020 Not a person with a disability 46 26 12 4 4 5 3 78 8 12278
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 25 21 5 6 1 4 66 12 1481
2020 Not a person with a disability 44 27 16 4 3 1 4 75 8 12309
2019 Person with a disability 34 25 21 7 7 1 6 63 15 1108
2019 Not a person with a disability 40 29 19 4 4 1 4 72 8 12162

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 27 14 11 10 0 0 65 21 1478
2020 Not a person with a disability 41 31 14 7 6 0 0 73 13 12299
2019 Person with a disability 31 30 17 10 11 1 0 61 22 1110
2019 Not a person with a disability 37 32 15 9 6 1 1 70 15 12139
2018 Person with a disability 29 28 17 14 10 0 1 58 24 879
2018 Not a person with a disability 32 36 15 9 7 0 0 69 16 9486
2017 Person with a disability 27 32 16 11 13 1 1 60 24 1129
2017 Not a person with a disability 33 37 14 9 6 0 0 70 15 11418
2014 Person with a disability 30 31 14 13 11 0 1 61 25 1178
2014 Not a person with a disability 32 37 14 9 7 0 0 69 16 13485

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 22 17 8 9 2 2 65 18 1476
2020 Not a person with a disability 46 25 15 5 5 1 2 73 11 12276

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 27 13 10 10 1 0 67 20 1480
2020 Not a person with a disability 44 32 11 7 5 0 1 77 12 12301
2019 Person with a disability 34 27 14 12 11 1 0 62 24 1106
2019 Not a person with a disability 40 33 12 9 6 0 0 74 15 12112
2018 Person with a disability 32 29 14 13 11 1 1 61 24 877
2018 Not a person with a disability 37 33 13 9 7 0 0 71 16 9454
2017 Person with a disability 30 30 15 11 13 1 1 61 24 1128
2017 Not a person with a disability 38 34 12 9 6 0 0 73 15 11414
2014 Person with a disability 32 27 14 13 13 1 1 60 26 1176
2014 Not a person with a disability 35 35 12 10 7 0 0 70 17 13489

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 1484
2020 Not a person with a disability 46 54 12332

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 18 10 4 5 2 8 78 10 1482
2020 Not a person with a disability 57 18 10 3 3 2 7 82 7 12329

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 23 12 8 8 0 1 72 16 1482
2020 Not a person with a disability 53 26 10 6 5 0 0 80 10 12330
2019 Person with a disability 39 28 13 8 11 0 1 68 19 1110
2019 Not a person with a disability 46 29 12 7 5 0 0 76 12 12157
2018 Person with a disability 36 26 15 10 12 0 1 62 23 876
2018 Not a person with a disability 42 29 13 8 7 0 0 71 15 9472
2017 Person with a disability 38 26 14 8 12 1 1 65 21 1119
2017 Not a person with a disability 45 29 12 7 6 0 0 75 13 11368
2014 Person with a disability 37 26 13 11 12 0 1 63 23 1175
2014 Not a person with a disability 41 31 12 8 7 0 0 73 15 13473
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 26 16 11 11 4 0 61 23 1477
2020 Not a person with a disability 37 30 14 8 6 4 0 70 15 12328
2019 Person with a disability 24 28 18 12 13 3 1 55 26 1105
2019 Not a person with a disability 30 33 17 10 7 3 0 65 17 12111
2018 Person with a disability 22 30 17 12 16 3 0 54 29 876
2018 Not a person with a disability 27 32 18 11 8 4 0 61 20 9560
2017 Person with a disability 21 28 20 13 14 4 1 51 28 1127
2017 Not a person with a disability 27 33 17 11 8 4 0 63 20 11428
2014 Person with a disability 20 28 16 15 17 4 1 50 33 1176
2014 Not a person with a disability 23 34 17 11 10 5 0 60 22 13475

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 27 16 13 14 2 0 56 27 1476
2020 Not a person with a disability 33 31 15 11 8 1 0 65 19 12286
2019 Person with a disability 22 27 16 17 16 2 1 50 34 1105
2019 Not a person with a disability 26 32 18 13 10 1 0 59 23 12090
2018 Person with a disability 21 27 16 15 20 1 0 49 35 879
2018 Not a person with a disability 24 31 18 14 11 1 0 56 26 9522
2017 Person with a disability 19 26 17 16 19 2 1 46 36 1128
2017 Not a person with a disability 23 32 18 14 11 2 0 56 27 11424
2014 Person with a disability 16 26 18 18 21 1 1 42 40 1176
2014 Not a person with a disability 19 31 19 16 13 2 0 51 30 13478

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 26 20 16 15 3 0 47 32 1481
2020 Not a person with a disability 23 32 20 13 9 3 0 57 23 12291
2019 Person with a disability 16 22 21 19 18 3 1 40 39 1103
2019 Not a person with a disability 18 30 21 16 12 3 0 50 28 12078
2018 Person with a disability 14 24 19 19 21 3 0 39 41 879
2018 Not a person with a disability 16 29 22 17 13 3 0 46 31 9519
2017 Person with a disability 12 25 19 18 21 4 0 39 41 1129
2017 Not a person with a disability 15 30 20 18 13 3 0 47 32 11420
2014 Person with a disability 11 21 19 22 23 3 1 34 46 1177
2014 Not a person with a disability 12 28 21 19 15 3 0 42 36 13471

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 27 15 20 18 1 0 46 39 1481
2020 Not a person with a disability 22 33 16 16 11 1 0 56 28 12316
2019 Person with a disability 14 24 19 22 20 2 0 39 42 1105
2019 Not a person with a disability 17 30 19 19 14 2 0 48 33 12092
2018 Person with a disability 13 22 18 21 25 2 0 35 46 877
2018 Not a person with a disability 15 29 19 20 16 2 0 45 36 9534
2017 Person with a disability 11 25 16 22 23 3 0 37 46 1124
2017 Not a person with a disability 15 30 18 19 15 2 0 46 35 11402
2014 Person with a disability 11 22 16 23 26 1 1 34 50 1176
2014 Not a person with a disability 12 30 18 21 17 2 0 43 38 13471

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 21 13 7 9 15 6 64 19 1483
2020 Not a person with a disability 33 22 14 8 7 11 5 66 17 12327
2019 Person with a disability 31 20 14 6 9 15 4 63 19 1112
2019 Not a person with a disability 33 23 15 7 8 11 4 66 17 12152
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 34 20 14 6 1 0 60 20 1483
2020 Not a person with a disability 28 41 18 9 4 1 0 69 13 12302
2019 Person with a disability 21 35 22 13 8 1 0 56 21 1110
2019 Not a person with a disability 24 41 19 10 5 1 0 65 16 12153
2018 Person with a disability 20 34 20 15 11 1 0 54 26 882
2018 Not a person with a disability 22 40 20 12 6 1 0 62 18 9516
2017 Person with a disability 18 34 21 15 10 2 0 54 25 1125
2017 Not a person with a disability 22 40 19 12 7 1 0 63 18 11406
2014 Person with a disability 18 32 17 16 13 2 0 52 30 1176
2014 Not a person with a disability 20 38 19 13 8 2 0 59 21 13483

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 27 23 22 12 1 0 43 34 1476
2020 Not a person with a disability 17 35 22 17 8 1 0 53 25 12269
2019 Person with a disability 11 27 21 25 15 1 1 38 41 1101
2019 Not a person with a disability 13 33 23 19 10 2 0 46 30 12114

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 31 15 10 10 1 1 64 21 1481
2020 Not a person with a disability 33 37 14 8 5 2 1 72 14 12311
2019 Person with a disability 29 30 16 12 11 2 0 60 24 1112
2019 Not a person with a disability 29 37 16 10 6 2 1 68 16 12143
2018 Person with a disability 26 32 15 11 13 2 0 59 25 881
2018 Not a person with a disability 29 39 15 10 6 1 1 69 16 9512
2017 Person with a disability 30 33 13 10 10 3 1 66 21 1122
2017 Not a person with a disability 33 39 13 8 5 2 1 74 13 11389
2014 Person with a disability 33 34 10 10 10 3 1 69 21 1178
2014 Not a person with a disability 34 39 12 7 5 2 1 75 12 13483

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 30 20 11 7 1 0 62 18 1475
2020 Not a person with a disability 36 37 16 6 4 1 0 73 10 12285
2019 Person with a disability 25 30 22 11 10 1 0 56 21 1109
2019 Not a person with a disability 29 38 19 8 5 1 0 67 13 12126
2018 Person with a disability 25 31 20 11 12 0 0 57 23 878
2018 Not a person with a disability 30 37 19 8 5 1 0 67 13 9501

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 23 17 13 15 6 1 51 30 1481
2020 Not a person with a disability 27 30 17 10 9 5 1 61 21 12300
2019 Person with a disability 19 21 18 16 21 5 1 43 38 1111
2019 Not a person with a disability 22 29 20 12 11 6 1 55 24 12126
2018 Person with a disability 17 23 18 15 22 5 0 42 39 881
2018 Not a person with a disability 21 30 20 13 11 5 1 54 25 9508
2017 Person with a disability 18 24 16 15 21 5 1 45 38 1117
2017 Not a person with a disability 23 29 17 13 11 6 1 56 26 11381
2014 Person with a disability 17 23 16 16 24 4 1 42 42 1177
2014 Not a person with a disability 19 29 17 14 13 6 1 52 30 13473

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 25 20 15 15 2 1 49 31 1481
2020 Not a person with a disability 27 33 18 12 8 2 1 61 20 12289
2019 Person with a disability 16 26 17 17 21 2 1 43 39 1103
2019 Not a person with a disability 23 32 18 14 11 2 0 56 25 12134
2018 Person with a disability 18 24 18 15 22 2 0 43 38 883
2018 Not a person with a disability 21 32 19 14 12 2 0 54 26 9501
2017 Person with a disability 17 27 15 17 21 2 1 45 39 1126
2017 Not a person with a disability 23 33 17 14 11 2 1 58 25 11421
2014 Person with a disability 16 24 16 17 24 2 1 41 42 1178
2014 Not a person with a disability 18 31 18 16 14 2 1 51 31 13475

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 17 16 15 30 2 5 34 48 1482
2020 Not a person with a disability 20 25 18 15 17 2 4 48 34 12315
2019 Person with a disability 13 17 15 16 33 2 5 32 53 1109
2019 Not a person with a disability 18 25 17 15 20 2 4 46 36 12158
2018 Person with a disability 12 16 16 16 34 1 4 30 54 885
2018 Not a person with a disability 16 25 18 15 22 2 4 43 39 9513
2017 Person with a disability 11 16 17 15 34 2 4 29 53 1124
2017 Not a person with a disability 16 25 15 16 21 2 5 44 40 11422
2014 Person with a disability 9 15 14 17 38 2 4 26 59 1179
2014 Not a person with a disability 12 22 16 17 27 2 5 36 47 13483

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 22 13 6 3 1 4 77 10 1482
2020 Not a person with a disability 59 21 10 4 2 1 4 83 7 12329
2019 Person with a disability 49 22 14 6 4 1 4 76 10 1110
2019 Not a person with a disability 58 22 10 3 2 1 4 84 5 12141

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 21 15 10 8 2 3 65 19 1478
2020 Not a person with a disability 47 23 15 6 4 1 3 74 11 12315
2019 Person with a disability 35 20 18 11 9 3 4 59 21 1105
2019 Not a person with a disability 44 24 16 7 5 2 4 72 12 12122

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 11 8 4 6 3 4 81 10 1475
2020 Not a person with a disability 76 9 5 2 2 2 4 90 5 12278
2019 Person with a disability 57 13 6 5 8 5 6 78 15 1104
2019 Not a person with a disability 73 9 5 2 3 3 4 89 5 12068

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 17 10 5 5 3 5 78 11 1479
2020 Not a person with a disability 74 11 4 2 1 2 6 92 3 12281
2019 Person with a disability 51 17 8 5 7 4 7 76 14 1105
2019 Not a person with a disability 75 8 4 1 1 2 9 93 3 12065

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 38 17 13 9 2 0 59 23 1479
2020 Not a person with a disability 24 43 17 9 4 2 0 69 14 12306
2019 Person with a disability 17 36 19 13 12 2 1 55 26 1108
2019 Not a person with a disability 21 42 19 10 5 3 0 65 16 12144
2018 Person with a disability 17 31 23 12 15 3 0 49 27 880
2018 Not a person with a disability 19 38 23 10 8 2 0 58 18 9514
2017 Person with a disability 17 30 22 13 15 3 0 49 29 1130
2017 Not a person with a disability 20 38 20 11 7 3 0 61 18 11424

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 32 17 11 7 2 0 63 19 1473
2020 Not a person with a disability 35 39 15 6 3 2 0 75 10 12271
2019 Person with a disability 29 32 16 13 9 2 0 62 22 1107
2019 Not a person with a disability 32 40 16 6 4 2 0 74 10 12102
2018 Person with a disability 30 32 19 9 8 1 0 63 17 878
2018 Not a person with a disability 36 39 15 5 3 1 0 76 8 9510
2017 Person with a disability 27 36 17 10 8 2 0 65 18 1122
2017 Not a person with a disability 34 41 15 5 3 2 0 77 8 11395
2014 Person with a disability 30 32 17 10 8 2 0 64 19 1177
2014 Not a person with a disability 34 39 15 6 3 3 0 75 9 13481

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 28 19 7 6 4 1 66 14 1480
2020 Not a person with a disability 39 35 16 4 3 3 1 76 7 12296
2019 Person with a disability 31 27 21 8 7 4 1 62 16 1104
2019 Not a person with a disability 37 35 17 4 3 3 1 75 7 12102
2018 Person with a disability 34 30 21 6 8 2 0 65 14 880
2018 Not a person with a disability 37 36 17 4 3 3 0 76 7 9508
2017 Person with a disability 29 31 20 7 9 4 1 63 16 1127
2017 Not a person with a disability 35 36 18 4 3 3 1 74 8 11409
2014 Person with a disability 33 31 17 8 6 4 1 67 15 1178
2014 Not a person with a disability 36 37 16 4 2 4 1 76 7 13483

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 29 19 6 5 4 1 69 11 1479
2020 Not a person with a disability 39 33 17 4 2 4 1 76 7 12315

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 27 13 7 7 3 2 72 15 1477
2020 Not a person with a disability 46 31 11 4 3 3 1 80 8 12289

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 31 11 10 5 0 0 74 15 1476
2020 Not a person with a disability 51 34 8 4 2 0 0 85 7 12290
2019 Person with a disability 37 30 13 10 8 0 0 68 18 1108
2019 Not a person with a disability 46 36 10 5 3 0 0 82 8 12129
2018 Person with a disability 35 34 12 8 10 0 0 70 18 882
2018 Not a person with a disability 44 38 10 5 3 0 0 81 8 9501
2017 Person with a disability 32 39 12 8 9 0 0 71 17 1127
2017 Not a person with a disability 43 39 10 5 3 0 0 82 9 11405
2014 Person with a disability 34 33 14 10 9 0 0 68 19 1179
2014 Not a person with a disability 41 38 11 6 4 0 0 80 9 13469

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 26 18 12 9 0 0 61 21 1476
2020 Not a person with a disability 41 33 13 7 5 0 0 74 12 12291
2019 Person with a disability 30 27 19 11 12 0 0 58 23 1106
2019 Not a person with a disability 37 33 15 8 6 0 0 71 14 12111
2018 Person with a disability 30 25 19 11 14 0 0 56 25 876
2018 Not a person with a disability 35 32 18 8 6 1 0 68 14 9515
2017 Person with a disability 26 28 20 12 12 1 0 55 24 1127
2017 Not a person with a disability 34 34 16 9 6 1 0 69 15 11393
2014 Person with a disability 24 30 18 14 13 1 0 54 27 1176
2014 Not a person with a disability 28 37 17 10 8 1 0 65 18 13489

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 29 17 13 9 0 0 62 21 1465
2020 Not a person with a disability 39 35 13 8 5 0 0 75 12 12246
2019 Person with a disability 28 29 17 14 12 0 0 57 26 1103
2019 Not a person with a disability 36 35 15 9 5 0 0 71 14 12065
2018 Person with a disability 28 29 18 11 13 0 0 57 25 875
2018 Not a person with a disability 34 34 17 9 6 0 0 68 15 9473
2017 Person with a disability 24 32 18 13 12 0 0 57 25 1124
2017 Not a person with a disability 33 36 15 9 6 0 0 69 15 11397
2014 Person with a disability 23 30 19 14 14 1 0 53 28 1175
2014 Not a person with a disability 27 38 16 11 7 0 0 65 19 13488

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 21 18 10 12 3 1 58 23 1480
2020 Not a person with a disability 40 25 16 9 7 2 1 67 16 12308
2019 Person with a disability 29 21 18 12 17 2 1 52 30 1108
2019 Not a person with a disability 36 26 17 10 8 3 0 63 19 12141
2018 Person with a disability 30 22 18 12 15 3 0 54 28 879
2018 Not a person with a disability 34 26 19 10 8 3 0 61 19 9519
2017 Person with a disability 28 22 20 13 14 3 1 52 28 1125
2017 Not a person with a disability 33 27 17 11 8 3 1 63 19 11396
2014 Person with a disability 29 22 16 14 15 3 1 53 30 1177
2014 Not a person with a disability 30 27 18 12 10 3 0 60 22 13478
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 26 40 34 1484
2020 Not a person with a disability 22 47 32 12345
2019 Person with a disability 28 35 36 1113
2019 Not a person with a disability 24 44 32 12171
2018 Person with a disability 26 35 39 886
2018 Not a person with a disability 24 44 32 9555
2017 Person with a disability 27 39 35 1128
2017 Not a person with a disability 23 47 30 11428
2014 Person with a disability 27 39 34 1179
2014 Not a person with a disability 22 47 31 13479

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 36 24 23 4 4 9 404
2020 Not a person with a disability 30 32 24 5 3 6 2825
2019 Person with a disability 27 26 27 4 5 11 331
2019 Not a person with a disability 26 29 25 5 9 6 3029
2018 Person with a disability 32 22 23 6 6 11 242
2018 Not a person with a disability 28 28 25 5 7 6 2367
2017 Person with a disability 33 20 24 10 3 10 310
2017 Not a person with a disability 30 27 26 5 6 7 2771
2014 Person with a disability 32 18 25 10 9999 17 328
2014 Not a person with a disability 31 24 25 9 9999 10 3201
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 1479
2020 Not a person with a disability 11 89 12333
2019 Person with a disability 27 73 1105
2019 Not a person with a disability 13 87 12138
2018 Person with a disability 31 69 887
2018 Not a person with a disability 14 86 9538

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 333
2020 Not a person with a disability 49 51 1234
2019 Person with a disability 53 47 295
2019 Not a person with a disability 52 48 1494
2018 Person with a disability 50 50 263
2018 Not a person with a disability 49 51 1295

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 65 35 333
2020 Not a person with a disability 59 41 1234
2019 Person with a disability 69 31 295
2019 Not a person with a disability 58 42 1494
2018 Person with a disability 69 31 263
2018 Not a person with a disability 61 39 1295

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 333
2020 Not a person with a disability 9 91 1234
2019 Person with a disability 7 93 295
2019 Not a person with a disability 10 90 1494
2018 Person with a disability 8 92 263
2018 Not a person with a disability 8 92 1295

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 263
2018 Not a person with a disability 0 100 1295

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 333
2020 Not a person with a disability 9 91 1234
2019 Person with a disability 14 86 295
2019 Not a person with a disability 9 91 1494
2018 Person with a disability 11 89 263
2018 Not a person with a disability 8 92 1295

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 2 98 333
2020 Not a person with a disability 3 97 1234
2019 Person with a disability 9 91 295
2019 Not a person with a disability 4 96 1494
2018 Person with a disability 4 96 263
2018 Not a person with a disability 3 97 1295

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 333
2020 Not a person with a disability 5 95 1234
2019 Person with a disability 9 91 295
2019 Not a person with a disability 5 95 1494
2018 Person with a disability 7 93 263
2018 Not a person with a disability 4 96 1295

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 333
2020 Not a person with a disability 37 63 1234
2019 Person with a disability 41 59 291
2019 Not a person with a disability 38 62 1470
2018 Person with a disability 48 52 262
2018 Not a person with a disability 40 60 1294

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 333
2020 Not a person with a disability 42 58 1234
2019 Person with a disability 43 57 291
2019 Not a person with a disability 40 60 1470
2018 Person with a disability 51 49 262
2018 Not a person with a disability 41 59 1294

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 333
2020 Not a person with a disability 45 55 1234
2019 Person with a disability 54 46 291
2019 Not a person with a disability 46 54 1470
2018 Person with a disability 55 45 262
2018 Not a person with a disability 41 59 1294

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 333
2020 Not a person with a disability 43 57 1234
2019 Person with a disability 51 49 291
2019 Not a person with a disability 40 60 1470
2018 Person with a disability 49 51 262
2018 Not a person with a disability 40 60 1294

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 333
2020 Not a person with a disability 35 65 1234
2019 Person with a disability 35 65 291
2019 Not a person with a disability 32 68 1470
2018 Person with a disability 40 60 262
2018 Not a person with a disability 36 64 1294

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 333
2020 Not a person with a disability 53 47 1234
2019 Person with a disability 60 40 291
2019 Not a person with a disability 56 44 1470
2018 Person with a disability 54 46 262
2018 Not a person with a disability 55 45 1294

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 333
2020 Not a person with a disability 41 59 1234
2019 Person with a disability 43 57 291
2019 Not a person with a disability 36 64 1470
2018 Person with a disability 42 58 262
2018 Not a person with a disability 38 62 1294

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 333
2020 Not a person with a disability 2 98 1234
2019 Person with a disability 4 96 291
2019 Not a person with a disability 2 98 1470
2018 Person with a disability 3 97 262
2018 Not a person with a disability 2 98 1294

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 333
2020 Not a person with a disability 8 92 1234
2019 Person with a disability 13 87 291
2019 Not a person with a disability 10 90 1470
2018 Person with a disability 10 90 262
2018 Not a person with a disability 9 91 1294

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 333
2020 Not a person with a disability 16 84 1234
2019 Person with a disability 16 84 291
2019 Not a person with a disability 13 87 1470
2018 Person with a disability 19 81 262
2018 Not a person with a disability 15 85 1294

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 333
2020 Not a person with a disability 47 53 1234
2019 Person with a disability 56 44 291
2019 Not a person with a disability 48 52 1470
2018 Person with a disability 63 37 262
2018 Not a person with a disability 46 54 1294

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 333
2020 Not a person with a disability 25 75 1234
2019 Person with a disability 33 67 291
2019 Not a person with a disability 26 74 1470
2018 Person with a disability 33 67 262
2018 Not a person with a disability 30 70 1294

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 333
2020 Not a person with a disability 15 85 1234
2019 Person with a disability 17 83 291
2019 Not a person with a disability 15 85 1470
2018 Person with a disability 16 84 262
2018 Not a person with a disability 14 86 1294

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 333
2020 Not a person with a disability 55 45 1235
2019 Person with a disability 50 50 290
2019 Not a person with a disability 54 46 1460
2018 Person with a disability 49 51 262
2018 Not a person with a disability 48 52 1297

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 333
2020 Not a person with a disability 27 73 1235
2019 Person with a disability 28 72 290
2019 Not a person with a disability 28 72 1460
2018 Person with a disability 27 73 262
2018 Not a person with a disability 27 73 1297

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 333
2020 Not a person with a disability 11 89 1235
2019 Person with a disability 15 85 290
2019 Not a person with a disability 10 90 1460
2018 Person with a disability 11 89 262
2018 Not a person with a disability 8 92 1297

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 333
2020 Not a person with a disability 25 75 1235
2019 Person with a disability 34 66 290
2019 Not a person with a disability 22 78 1460
2018 Person with a disability 34 66 262
2018 Not a person with a disability 23 77 1297

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 333
2020 Not a person with a disability 10 90 1235
2019 Person with a disability 13 87 290
2019 Not a person with a disability 11 89 1460
2018 Person with a disability 11 89 262
2018 Not a person with a disability 11 89 1297

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 333
2020 Not a person with a disability 12 88 1235
2019 Person with a disability 18 82 290
2019 Not a person with a disability 10 90 1460
2018 Person with a disability 14 86 262
2018 Not a person with a disability 11 89 1297

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 333
2020 Not a person with a disability 13 87 1235
2019 Person with a disability 17 83 290
2019 Not a person with a disability 14 86 1460
2018 Person with a disability 10 90 262
2018 Not a person with a disability 16 84 1297

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 333
2020 Not a person with a disability 10 90 1235
2019 Person with a disability 17 83 290
2019 Not a person with a disability 10 90 1460
2018 Person with a disability 15 85 262
2018 Not a person with a disability 12 88 1297

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 333
2020 Not a person with a disability 22 78 1235
2019 Person with a disability 24 76 290
2019 Not a person with a disability 25 75 1460
2018 Person with a disability 22 78 262
2018 Not a person with a disability 26 74 1297

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 304
2020 Not a person with a disability 11 89 1091
2019 Person with a disability 8 92 243
2019 Not a person with a disability 13 87 1312
2018 Person with a disability 10 90 226
2018 Not a person with a disability 14 86 1167

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 304
2020 Not a person with a disability 17 83 1091
2019 Person with a disability 13 87 243
2019 Not a person with a disability 21 79 1312
2018 Person with a disability 9 91 226
2018 Not a person with a disability 19 81 1167

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 304
2020 Not a person with a disability 10 90 1091
2019 Person with a disability 8 92 243
2019 Not a person with a disability 12 88 1312
2018 Person with a disability 9 91 226
2018 Not a person with a disability 11 89 1167

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 304
2020 Not a person with a disability 7 93 1091
2019 Person with a disability 6 94 243
2019 Not a person with a disability 8 92 1312
2018 Person with a disability 6 94 226
2018 Not a person with a disability 9 91 1167

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 304
2020 Not a person with a disability 13 87 1091
2019 Person with a disability 11 89 243
2019 Not a person with a disability 15 85 1312
2018 Person with a disability 12 88 226
2018 Not a person with a disability 13 87 1167

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 304
2020 Not a person with a disability 9 91 1091
2019 Person with a disability 14 86 243
2019 Not a person with a disability 10 90 1312
2018 Person with a disability 12 88 226
2018 Not a person with a disability 12 88 1167

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 304
2020 Not a person with a disability 7 93 1091
2019 Person with a disability 11 89 243
2019 Not a person with a disability 9 91 1312
2018 Person with a disability 10 90 226
2018 Not a person with a disability 8 92 1167

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 304
2020 Not a person with a disability 12 88 1091
2019 Person with a disability 17 83 243
2019 Not a person with a disability 11 89 1312
2018 Person with a disability 15 85 226
2018 Not a person with a disability 11 89 1167

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 304
2020 Not a person with a disability 12 88 1091
2019 Person with a disability 21 79 243
2019 Not a person with a disability 9 91 1312
2018 Person with a disability 19 81 226
2018 Not a person with a disability 12 88 1167

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 304
2020 Not a person with a disability 28 72 1091
2019 Person with a disability 36 64 243
2019 Not a person with a disability 28 72 1312
2018 Person with a disability 34 66 226
2018 Not a person with a disability 28 72 1167

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 304
2020 Not a person with a disability 8 92 1091
2019 Person with a disability 13 87 243
2019 Not a person with a disability 9 91 1312
2018 Person with a disability 11 89 226
2018 Not a person with a disability 9 91 1167

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 304
2020 Not a person with a disability 42 58 1091
2019 Person with a disability 55 45 243
2019 Not a person with a disability 41 59 1312
2018 Person with a disability 52 48 226
2018 Not a person with a disability 42 58 1167

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 304
2020 Not a person with a disability 2 98 1091
2019 Person with a disability 4 96 243
2019 Not a person with a disability 2 98 1312
2018 Person with a disability 5 95 226
2018 Not a person with a disability 2 98 1167

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 60 40 304
2020 Not a person with a disability 55 45 1091
2019 Person with a disability 66 34 243
2019 Not a person with a disability 53 47 1312
2018 Person with a disability 66 34 226
2018 Not a person with a disability 54 46 1167

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 304
2020 Not a person with a disability 5 95 1091
2019 Person with a disability 9 91 243
2019 Not a person with a disability 5 95 1312
2018 Person with a disability 7 93 226
2018 Not a person with a disability 5 95 1167

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 304
2020 Not a person with a disability 13 87 1091
2019 Person with a disability 17 83 243
2019 Not a person with a disability 12 88 1312
2018 Person with a disability 16 84 226
2018 Not a person with a disability 11 89 1167

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 21 20 11 13 13 3 49 28 1478
2020 Not a person with a disability 24 23 19 7 6 17 4 60 17 12311
2019 Person with a disability 15 19 20 12 17 14 3 41 35 1109
2019 Not a person with a disability 21 23 20 8 8 16 4 55 20 12151
2018 Person with a disability 17 19 22 10 20 8 3 41 34 886
2018 Not a person with a disability 20 24 22 8 8 15 3 54 19 9512
2017 Person with a disability 16 20 21 14 16 11 2 41 34 1128
2017 Not a person with a disability 21 26 20 8 7 14 4 57 19 11423
2014 Person with a disability 17 20 19 12 18 11 2 43 35 1179
2014 Not a person with a disability 18 25 21 8 8 16 3 54 20 13484

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 29 18 9 8 4 1 64 18 1476
2020 Not a person with a disability 39 32 15 6 4 4 1 74 10 12306
2019 Person with a disability 31 25 19 11 11 3 0 58 23 1111
2019 Not a person with a disability 36 33 15 6 5 4 0 72 12 12138
2018 Person with a disability 28 25 20 9 14 3 1 55 24 885
2018 Not a person with a disability 34 33 17 7 5 3 0 70 12 9511
2017 Person with a disability 28 28 19 9 12 4 0 59 22 1122
2017 Not a person with a disability 35 35 15 7 5 3 1 72 12 11405
2014 Person with a disability 24 27 19 12 13 4 1 54 26 1177
2014 Not a person with a disability 27 35 18 7 6 6 1 66 14 13469
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 1477
2020 Not a person with a disability 5 95 12318
2019 Person with a disability 20 80 1105
2019 Not a person with a disability 6 94 12110
2018 Person with a disability 20 80 882
2018 Not a person with a disability 6 94 9530

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 230
2020 Not a person with a disability 35 65 645
2019 Person with a disability 38 62 217
2019 Not a person with a disability 42 58 689
2018 Person with a disability 36 64 167
2018 Not a person with a disability 39 61 552

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 76 24 230
2020 Not a person with a disability 73 27 645
2019 Person with a disability 78 22 217
2019 Not a person with a disability 71 29 689
2018 Person with a disability 82 18 167
2018 Not a person with a disability 74 26 552

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 230
2020 Not a person with a disability 6 94 645
2019 Person with a disability 5 95 217
2019 Not a person with a disability 7 93 689
2018 Person with a disability 5 95 167
2018 Not a person with a disability 6 94 552

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 230
2020 Not a person with a disability 11 89 645
2019 Person with a disability 14 86 217
2019 Not a person with a disability 9 91 689
2018 Person with a disability 11 89 167
2018 Not a person with a disability 9 91 552

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 230
2020 Not a person with a disability 5 95 645
2019 Person with a disability 8 92 217
2019 Not a person with a disability 7 93 689
2018 Person with a disability 6 94 167
2018 Not a person with a disability 3 97 552

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 230
2020 Not a person with a disability 9 91 645
2019 Person with a disability 12 88 217
2019 Not a person with a disability 10 90 689
2018 Person with a disability 14 86 167
2018 Not a person with a disability 8 92 552

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 230
2020 Not a person with a disability 20 80 645
2019 Person with a disability 9 91 217
2019 Not a person with a disability 21 79 671
2018 Person with a disability 7 93 167
2018 Not a person with a disability 23 77 553

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 230
2020 Not a person with a disability 17 83 645
2019 Person with a disability 9 91 217
2019 Not a person with a disability 18 82 671
2018 Person with a disability 13 87 167
2018 Not a person with a disability 17 83 552

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 230
2020 Not a person with a disability 13 87 645
2019 Person with a disability 6 94 217
2019 Not a person with a disability 12 88 671

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 230
2020 Not a person with a disability 4 96 645
2019 Person with a disability 4 96 217
2019 Not a person with a disability 6 94 671
2018 Person with a disability 4 96 167
2018 Not a person with a disability 6 94 552

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 230
2020 Not a person with a disability 23 77 645
2019 Person with a disability 30 70 217
2019 Not a person with a disability 32 68 671
2018 Person with a disability 26 74 167
2018 Not a person with a disability 28 72 552

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 230
2020 Not a person with a disability 28 72 645
2019 Person with a disability 20 80 217
2019 Not a person with a disability 31 69 671
2018 Person with a disability 18 82 167
2018 Not a person with a disability 31 69 552

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 230
2020 Not a person with a disability 2 98 645
2019 Person with a disability 5 95 217
2019 Not a person with a disability 5 95 671

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 230
2020 Not a person with a disability 8 92 645
2019 Person with a disability 6 94 217
2019 Not a person with a disability 8 92 671
2018 Person with a disability 7 93 167
2018 Not a person with a disability 6 94 552

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 230
2020 Not a person with a disability 18 82 645
2019 Person with a disability 12 88 217
2019 Not a person with a disability 13 87 671
2018 Person with a disability 11 89 167
2018 Not a person with a disability 13 87 552

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 230
2020 Not a person with a disability 2 98 645
2019 Person with a disability 60 40 217
2019 Not a person with a disability 4 96 671
2018 Person with a disability 68 32 167
2018 Not a person with a disability 5 95 552

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 217
2019 Not a person with a disability 1 99 671

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 230
2020 Not a person with a disability 29 71 645
2019 Person with a disability 20 80 217
2019 Not a person with a disability 24 76 671
2018 Person with a disability 22 78 167
2018 Not a person with a disability 26 74 552

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 37 63 230
2020 Not a person with a disability 35 65 645
2019 Person with a disability 38 62 216
2019 Not a person with a disability 32 68 664
2018 Person with a disability 31 69 167
2018 Not a person with a disability 28 72 551

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 230
2020 Not a person with a disability 16 84 645
2019 Person with a disability 18 82 216
2019 Not a person with a disability 17 83 664
2018 Person with a disability 18 82 167
2018 Not a person with a disability 15 85 551

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 230
2020 Not a person with a disability 4 96 645
2019 Person with a disability 10 90 216
2019 Not a person with a disability 4 96 664
2018 Person with a disability 8 92 167
2018 Not a person with a disability 4 96 551

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 230
2020 Not a person with a disability 16 84 645
2019 Person with a disability 31 69 216
2019 Not a person with a disability 16 84 664
2018 Person with a disability 31 69 167
2018 Not a person with a disability 15 85 551

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 230
2020 Not a person with a disability 6 94 645
2019 Person with a disability 6 94 216
2019 Not a person with a disability 3 97 664
2018 Person with a disability 7 93 167
2018 Not a person with a disability 5 95 551

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 230
2020 Not a person with a disability 8 92 645
2019 Person with a disability 14 86 216
2019 Not a person with a disability 5 95 664
2018 Person with a disability 15 85 167
2018 Not a person with a disability 8 92 551

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 230
2020 Not a person with a disability 8 92 645
2019 Person with a disability 9 91 216
2019 Not a person with a disability 9 91 664
2018 Person with a disability 6 94 167
2018 Not a person with a disability 9 91 551

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 230
2020 Not a person with a disability 10 90 645
2019 Person with a disability 8 92 216
2019 Not a person with a disability 7 93 664
2018 Person with a disability 10 90 167
2018 Not a person with a disability 7 93 551

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 230
2020 Not a person with a disability 44 56 645
2019 Person with a disability 41 59 216
2019 Not a person with a disability 47 53 664
2018 Person with a disability 38 62 167
2018 Not a person with a disability 49 51 552

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 209
2020 Not a person with a disability 6 94 597
2019 Person with a disability 4 96 173
2019 Not a person with a disability 5 95 594
2018 Person with a disability 6 94 142
2018 Not a person with a disability 5 95 511

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 209
2020 Not a person with a disability 18 82 597
2019 Person with a disability 15 85 173
2019 Not a person with a disability 16 84 594
2018 Person with a disability 7 93 142
2018 Not a person with a disability 15 85 511

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 5 95 209
2020 Not a person with a disability 5 95 597
2019 Person with a disability 5 95 173
2019 Not a person with a disability 3 97 594
2018 Person with a disability 3 97 142
2018 Not a person with a disability 3 97 511

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 209
2020 Not a person with a disability 3 97 597
2019 Person with a disability 4 96 173
2019 Not a person with a disability 4 96 594

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 209
2020 Not a person with a disability 5 95 597
2019 Person with a disability 5 95 173
2019 Not a person with a disability 4 96 594

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 4 96 209
2020 Not a person with a disability 6 94 597
2019 Person with a disability 6 94 173
2019 Not a person with a disability 4 96 594
2018 Person with a disability 5 95 142
2018 Not a person with a disability 4 96 511

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 209
2020 Not a person with a disability 6 94 597
2019 Person with a disability 10 90 173
2019 Not a person with a disability 7 93 594
2018 Person with a disability 6 94 142
2018 Not a person with a disability 7 93 511

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 209
2020 Not a person with a disability 13 87 597
2019 Person with a disability 15 85 173
2019 Not a person with a disability 12 88 594
2018 Person with a disability 12 88 142
2018 Not a person with a disability 14 86 511

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 209
2020 Not a person with a disability 11 89 597
2019 Person with a disability 15 85 173
2019 Not a person with a disability 8 92 594
2018 Person with a disability 24 76 142
2018 Not a person with a disability 8 92 511

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 209
2020 Not a person with a disability 27 73 597
2019 Person with a disability 26 74 173
2019 Not a person with a disability 22 78 594
2018 Person with a disability 37 63 142
2018 Not a person with a disability 24 76 511

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 209
2020 Not a person with a disability 7 93 597
2019 Person with a disability 10 90 173
2019 Not a person with a disability 8 92 594
2018 Person with a disability 13 87 142
2018 Not a person with a disability 8 92 511

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 209
2020 Not a person with a disability 42 58 597
2019 Person with a disability 51 49 173
2019 Not a person with a disability 42 58 594
2018 Person with a disability 53 47 142
2018 Not a person with a disability 38 62 512

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 3 97 209
2020 Not a person with a disability 2 98 597
2018 Person with a disability 6 94 142
2018 Not a person with a disability 3 97 511

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 65 35 209
2020 Not a person with a disability 63 37 597
2019 Person with a disability 63 37 173
2019 Not a person with a disability 58 42 594
2018 Person with a disability 78 22 142
2018 Not a person with a disability 64 36 511

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 209
2020 Not a person with a disability 4 96 597
2019 Person with a disability 5 95 173
2019 Not a person with a disability 2 98 594
2018 Person with a disability 9 91 142
2018 Not a person with a disability 3 97 511

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 209
2020 Not a person with a disability 11 89 597
2019 Person with a disability 13 87 173
2019 Not a person with a disability 10 90 594
2018 Person with a disability 13 87 142
2018 Not a person with a disability 10 90 511

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 20 24 8 8 15 3 52 19 1477
2020 Not a person with a disability 26 24 20 4 3 20 4 64 9 12303
2019 Person with a disability 19 16 23 9 11 18 3 45 26 1110
2019 Not a person with a disability 23 21 23 4 4 20 5 58 11 12153
2018 Person with a disability 17 20 27 7 14 13 2 44 25 880
2018 Not a person with a disability 22 23 26 4 3 19 3 58 9 9524
2017 Person with a disability 17 19 26 8 11 15 4 45 24 1127
2017 Not a person with a disability 22 25 22 3 3 20 5 63 8 11406
2014 Person with a disability 18 20 22 9 11 16 3 48 24 1178
2014 Not a person with a disability 19 24 23 4 3 23 5 59 9 13477

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 29 18 9 6 4 1 65 16 1482
2020 Not a person with a disability 39 32 17 4 3 5 1 75 7 12287
2019 Person with a disability 32 26 18 8 9 6 0 62 19 1104
2019 Not a person with a disability 38 30 18 4 3 6 1 73 8 12136
2018 Person with a disability 28 26 22 7 12 5 1 56 21 878
2018 Not a person with a disability 35 32 20 4 3 6 1 71 7 9516
2017 Person with a disability 28 28 21 8 9 6 1 60 18 1124
2017 Not a person with a disability 35 35 16 4 3 7 1 76 7 11402
2014 Person with a disability 27 25 20 9 10 9 1 57 21 1175
2014 Not a person with a disability 29 33 20 4 3 10 1 70 8 13465

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 6 27 22 35 6 4 7 63 25
2020 Not a person with a disability 2 7 24 18 38 10 1 11 63 133
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 24 22 17 18 0 1 42 36 1483
2020 Not a person with a disability 23 29 23 13 11 0 0 53 24 12334

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 26 18 11 13 0 1 57 24 1478
2020 Not a person with a disability 33 28 19 11 9 0 0 61 20 12300
2019 Person with a disability 21 21 20 14 23 0 1 43 37 1107
2019 Not a person with a disability 23 25 21 13 17 0 1 49 30 12158
2018 Person with a disability 16 22 20 18 23 1 0 38 41 882
2018 Not a person with a disability 20 23 21 15 20 0 1 43 36 9565
2017 Person with a disability 18 22 21 13 24 1 1 41 38 1119
2017 Not a person with a disability 21 22 20 15 20 0 1 43 36 11395

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 26 22 15 10 1 1 53 25 1476
2020 Not a person with a disability 26 29 23 13 9 0 0 55 21 12307
2019 Person with a disability 25 28 23 13 11 0 1 53 24 1110
2019 Not a person with a disability 26 30 23 12 8 0 0 57 20 12148
2018 Person with a disability 20 28 23 15 12 0 1 49 27 884
2018 Not a person with a disability 22 29 27 13 8 0 1 51 22 9557
2017 Person with a disability 22 28 22 15 11 1 2 51 27 1123
2017 Not a person with a disability 24 29 24 13 8 0 1 54 22 11394

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 28 18 11 5 1 2 64 17 1472
2020 Not a person with a disability 36 31 19 8 5 0 1 68 13 12271
2019 Person with a disability 36 28 19 9 7 0 2 65 16 1105
2019 Not a person with a disability 35 32 19 8 5 0 1 68 13 12083
2018 Person with a disability 29 30 21 9 8 1 1 60 18 879
2018 Not a person with a disability 29 32 22 11 5 0 1 62 16 9500
2017 Person with a disability 28 29 21 11 8 1 3 59 19 1118
2017 Not a person with a disability 32 31 20 10 5 0 2 64 15 11354

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 19 20 15 18 1 2 45 34 1472
2020 Not a person with a disability 26 25 21 14 13 0 1 51 28 12256
2019 Person with a disability 20 22 17 17 22 1 1 44 39 1102
2019 Not a person with a disability 23 24 21 15 16 0 1 48 31 12108
2018 Person with a disability 19 18 19 19 22 1 1 38 43 876
2018 Not a person with a disability 20 23 23 16 16 0 1 44 33 9527
2017 Person with a disability 16 20 20 18 22 1 3 38 42 1122
2017 Not a person with a disability 20 24 21 17 15 0 2 45 33 11387

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 21 11 5 4 1 6 79 9 1475
2020 Not a person with a disability 55 22 10 5 4 0 4 81 9 12262
2019 Person with a disability 56 16 10 4 4 0 9 80 8 1098
2019 Not a person with a disability 57 22 10 4 3 0 5 83 7 12114
2018 Person with a disability 52 21 9 4 4 1 9 80 9 877
2018 Not a person with a disability 52 22 11 5 3 0 7 80 8 9530
2017 Person with a disability 47 19 12 4 3 1 13 77 9 1112
2017 Not a person with a disability 49 23 11 4 2 0 9 80 8 11366

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 25 20 8 9 1 1 62 17 1473
2020 Not a person with a disability 39 28 18 8 6 0 1 68 14 12282
2019 Person with a disability 35 25 20 10 9 1 1 61 19 1108
2019 Not a person with a disability 43 29 16 7 5 0 1 72 11 12110
2018 Person with a disability 31 26 19 11 10 1 2 59 22 881
2018 Not a person with a disability 37 28 19 8 6 0 1 66 15 9548
2017 Person with a disability 32 28 19 12 8 1 2 61 20 1110
2017 Not a person with a disability 37 31 18 8 4 0 1 69 12 11353

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 22 17 9 9 0 8 62 19 1477
2020 Not a person with a disability 38 25 17 8 7 0 6 66 16 12300

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 19 12 8 1 1 61 20 1481
2020 Not a person with a disability 34 34 18 8 5 1 1 69 13 12292
2019 Person with a disability 24 33 21 11 8 0 2 58 20 1104
2019 Not a person with a disability 30 35 20 8 5 0 1 66 14 12116
2018 Person with a disability 22 29 23 12 11 1 1 52 24 876
2018 Not a person with a disability 27 33 23 10 6 1 1 61 16 9514
2017 Person with a disability 25 28 21 14 11 1 1 54 25 1117
2017 Not a person with a disability 30 32 21 10 5 1 1 63 15 11345

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 28 22 14 9 1 1 55 23 1480
2020 Not a person with a disability 29 33 21 11 6 0 1 62 17 12268
2019 Person with a disability 21 31 23 15 9 0 2 53 24 1104
2019 Not a person with a disability 25 34 22 12 6 0 1 60 18 12099
2018 Person with a disability 20 28 22 16 12 1 1 49 29 880
2018 Not a person with a disability 23 32 24 13 7 0 1 56 20 9501
2017 Person with a disability 19 29 23 14 13 1 2 49 28 1114
2017 Not a person with a disability 25 32 23 13 7 0 1 57 20 11348

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 28 19 12 10 1 0 58 23 1468
2020 Not a person with a disability 35 32 18 9 6 0 1 67 15 12274
2019 Person with a disability 26 28 20 15 10 1 1 55 25 1099
2019 Not a person with a disability 32 31 19 10 6 0 1 64 17 12093
2018 Person with a disability 27 26 19 14 13 1 1 53 28 882
2018 Not a person with a disability 29 31 21 11 7 0 1 60 18 9486
2017 Person with a disability 24 26 19 17 12 1 1 51 29 1117
2017 Not a person with a disability 31 31 19 11 6 0 1 63 18 11352

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 24 15 12 11 1 0 61 24 1469
2020 Not a person with a disability 44 27 14 8 7 0 1 71 15 12260
2019 Person with a disability 33 22 17 13 13 1 2 56 26 1102
2019 Not a person with a disability 41 27 15 8 7 0 1 69 16 12091

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 19 11 9 1 0 60 21 1480
2020 Not a person with a disability 37 30 18 9 5 0 1 68 14 12283

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 27 21 11 7 1 1 61 18 1475
2020 Not a person with a disability 36 32 18 9 5 0 1 68 13 12291
2019 Person with a disability 34 31 16 10 6 0 2 66 17 1096
2019 Not a person with a disability 37 33 17 7 4 0 1 71 12 12071
2018 Person with a disability 31 27 19 13 8 1 1 59 21 877
2018 Not a person with a disability 33 32 19 10 4 0 1 66 14 9480
2017 Person with a disability 29 28 20 11 8 1 3 59 20 1112
2017 Not a person with a disability 35 31 18 9 4 1 2 68 13 11304

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 27 17 7 6 0 1 69 13 1467
2020 Not a person with a disability 49 29 14 5 2 0 1 79 7 12237
2019 Person with a disability 39 28 16 8 7 0 2 68 15 1092
2019 Not a person with a disability 52 26 13 4 3 0 1 80 8 12069
2018 Person with a disability 41 26 17 8 6 1 2 69 14 875
2018 Not a person with a disability 52 26 13 5 2 0 2 80 7 9454
2017 Person with a disability 43 25 16 8 6 1 2 70 14 1123
2017 Not a person with a disability 54 27 12 4 2 0 1 82 6 11397

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 29 23 9 9 0 0 58 18 1474
2020 Not a person with a disability 33 34 20 9 4 0 0 67 13 12250

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 23 13 5 5 1 3 76 11 1472
2020 Not a person with a disability 69 17 6 2 1 1 4 90 3 12242
2019 Person with a disability 45 23 13 6 10 1 4 70 16 1099
2019 Not a person with a disability 71 14 6 2 2 1 5 91 3 12049
2018 Person with a disability 50 20 14 5 8 1 3 72 13 877
2018 Not a person with a disability 68 17 7 2 2 1 4 89 4 9472

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 15 8 5 6 1 2 81 11 1471
2020 Not a person with a disability 77 11 4 2 2 1 2 91 5 12232
2019 Person with a disability 54 18 9 8 9 1 2 74 17 1106
2019 Not a person with a disability 72 13 6 3 4 1 2 87 7 12102
2018 Person with a disability 54 13 11 8 10 1 2 70 19 877
2018 Not a person with a disability 69 14 7 3 4 1 2 85 8 9475
2017 Person with a disability 53 21 8 8 7 1 1 76 16 1125
2017 Not a person with a disability 71 14 6 3 3 1 2 88 6 11396

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 24 9 6 4 1 1 81 10 1464
2020 Not a person with a disability 64 22 8 3 2 0 1 87 5 12210
2019 Person with a disability 46 29 12 6 5 0 1 76 11 1099
2019 Not a person with a disability 53 28 11 4 3 0 1 82 7 12080
2018 Person with a disability 46 28 12 6 6 0 1 75 12 882
2018 Not a person with a disability 51 29 12 5 3 0 1 81 8 9522
2017 Person with a disability 45 30 12 7 5 1 2 76 12 1119
2017 Not a person with a disability 52 29 10 4 3 0 1 83 7 11391

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 20 10 8 8 1 1 74 16 1472
2020 Not a person with a disability 64 18 8 4 4 0 1 83 9 12240
2019 Person with a disability 47 21 13 9 9 0 1 69 18 1099
2019 Not a person with a disability 58 21 10 5 5 0 1 79 10 12062
2018 Person with a disability 40 23 15 9 12 0 1 64 21 882
2018 Not a person with a disability 52 23 12 7 6 0 1 76 12 9495
2017 Person with a disability 42 25 12 9 10 1 1 68 19 1123
2017 Not a person with a disability 56 23 9 6 4 0 1 80 10 11397

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 10 5 1 1 1 26 89 4 1472
2020 Not a person with a disability 62 13 5 2 1 0 17 91 4 12265
2019 Person with a disability 55 10 4 2 1 1 28 90 5 1096
2019 Not a person with a disability 58 13 6 2 1 0 20 89 4 12034
2018 Person with a disability 50 9 4 2 2 0 32 88 6 872
2018 Not a person with a disability 53 14 6 2 1 0 24 88 4 9450
2017 Person with a disability 49 13 6 3 2 1 28 86 6 1118
2017 Not a person with a disability 55 14 5 2 1 0 21 89 4 11389

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 22 9 3 2 0 4 85 5 1482
2020 Not a person with a disability 68 20 6 2 1 0 2 91 3 12298
2019 Person with a disability 60 19 9 3 3 1 6 84 6 1095
2019 Not a person with a disability 67 19 6 2 1 0 4 90 3 12068
2018 Person with a disability 56 21 8 4 2 1 9 84 6 874
2018 Not a person with a disability 63 21 7 2 1 0 5 89 4 9463
2017 Person with a disability 59 18 10 2 2 1 9 85 4 1115
2017 Not a person with a disability 65 20 6 2 1 0 6 90 4 11336

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 16 6 3 3 1 2 87 6 1481
2020 Not a person with a disability 75 15 4 2 2 0 1 92 4 12303
2019 Person with a disability 69 12 6 4 4 1 4 85 9 1104
2019 Not a person with a disability 75 13 5 2 2 0 2 91 4 12092
2018 Person with a disability 61 17 7 4 5 1 5 83 10 878
2018 Not a person with a disability 71 14 6 3 2 0 3 89 5 9503
2017 Person with a disability 62 17 9 4 4 1 4 83 8 1120
2017 Not a person with a disability 69 17 5 3 2 0 3 89 5 11405

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 30 17 7 6 1 1 69 13 1479
2020 Not a person with a disability 54 28 12 4 2 0 1 83 5 12304
2019 Person with a disability 41 29 17 6 4 1 2 72 10 1097
2019 Not a person with a disability 59 25 10 3 2 0 1 86 4 12057
2018 Person with a disability 43 27 16 8 3 1 2 72 11 876
2018 Not a person with a disability 54 27 11 3 2 0 2 83 5 9486
2017 Person with a disability 41 30 15 6 4 0 3 73 11 1121
2017 Not a person with a disability 55 28 10 3 1 0 2 85 5 11372

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 35 25 12 7 1 0 56 19 1479
2020 Not a person with a disability 26 41 22 7 3 0 0 67 10 12323

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 28 34 18 8 0 0 40 26 1477
2020 Not a person with a disability 18 35 31 11 4 0 0 54 15 12316
2019 Person with a disability 14 27 34 16 9 0 0 41 25 1109
2019 Not a person with a disability 21 35 29 10 3 0 0 57 14 12169
2018 Person with a disability 13 23 35 18 10 0 0 37 29 882
2018 Not a person with a disability 18 33 32 12 4 0 0 52 16 9582
2017 Person with a disability 11 24 36 17 11 1 1 35 28 1129
2017 Not a person with a disability 17 32 35 11 5 0 0 49 16 11430

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 23 33 17 8 0 0 25 42 1473
2020 Not a person with a disability 9 18 36 25 12 0 0 37 27 12278
2019 Person with a disability 20 23 31 17 9 0 0 26 43 1088
2019 Not a person with a disability 8 16 36 26 14 0 0 40 24 12006
2018 Person with a disability 21 21 34 14 9 0 0 23 43 873
2018 Not a person with a disability 8 17 35 25 14 0 0 39 26 9444
2017 Person with a disability 17 25 34 15 8 0 1 23 43 1122
2017 Not a person with a disability 7 17 38 24 13 0 1 38 24 11361

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 34 15 11 7 1 0 67 18 1482
2020 Not a person with a disability 36 39 15 6 3 1 0 76 9 12313
2019 Person with a disability 23 32 21 12 10 2 0 56 23 1108
2019 Not a person with a disability 28 40 18 8 4 2 0 70 12 12127
2018 Person with a disability 24 33 18 13 11 2 0 57 25 881
2018 Not a person with a disability 27 39 19 9 4 2 0 68 13 9529
2017 Person with a disability 20 32 18 12 14 3 0 54 27 1123
2017 Not a person with a disability 24 39 19 9 5 3 0 65 15 11390

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 29 17 13 10 2 0 59 24 1475
2020 Not a person with a disability 34 33 16 9 5 2 0 69 15 12299

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 26 12 14 15 1 0 58 29 1479
2020 Not a person with a disability 38 29 13 11 8 1 0 67 19 12302

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 25 15 8 8 4 0 68 17 1474
2020 Not a person with a disability 46 28 14 5 4 3 1 76 9 12238

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 29 17 14 13 1 0 55 27 1481
2020 Not a person with a disability 33 34 16 10 6 1 0 67 16 12312
2019 Person with a disability 19 25 18 18 18 1 0 45 37 1107
2019 Not a person with a disability 24 37 18 12 7 1 0 62 19 12149
2018 Person with a disability 19 27 17 16 19 1 0 47 35 884
2018 Not a person with a disability 23 36 19 12 8 1 0 60 20 9547
2017 Person with a disability 16 28 18 17 20 2 0 44 37 1126
2017 Not a person with a disability 20 38 19 13 8 2 0 59 22 11408

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 35 12 11 7 0 0 70 18 1484
2020 Not a person with a disability 37 40 10 9 3 0 0 77 12 12332

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 32 12 13 8 0 0 68 21 1481
2020 Not a person with a disability 39 36 12 9 4 0 0 75 13 12283

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 21 10 5 1 1 63 15 1470
2020 Not a person with a disability 36 37 17 7 2 1 1 74 9 12231

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 31 15 7 6 1 1 71 14 1477
2020 Not a person with a disability 44 34 13 5 3 1 1 79 8 12285

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 15 11 2 2 9 4 83 4 1479
2020 Not a person with a disability 57 20 8 2 1 8 4 88 3 12294

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 29 15 12 7 2 0 66 19 1476
2020 Not a person with a disability 41 33 13 7 3 2 0 76 11 12266

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 28 11 10 9 1 0 69 20 1472
2020 Not a person with a disability 47 30 9 8 5 1 0 78 13 12251

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 29 11 10 10 1 0 69 19 1475
2020 Not a person with a disability 46 31 10 8 5 1 0 78 12 12269

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 43 12 11 5 0 0 72 16 349
2020 Not a person with a disability 25 47 12 11 3 1 1 74 14 3386
2019 Person with a disability 22 43 13 11 9 0 1 66 21 233
2019 Not a person with a disability 21 45 15 11 4 1 2 69 16 3172

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 78 22 349
2020 Not a person with a disability 82 18 3389

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 37 17 13 9 0 0 62 22 300
2020 Not a person with a disability 24 42 16 13 5 0 0 66 18 2955
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 1476
2020 Not a person with a disability 10 90 12279

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 1479
2020 Not a person with a disability 9 91 12281
2019 Person with a disability 47 53 1111
2019 Not a person with a disability 12 88 12134
2017 Person with a disability 46 54 1125
2017 Not a person with a disability 12 88 11404
2014 Person with a disability 48 52 1175
2014 Not a person with a disability 12 88 13448

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 86 14 514
2020 Not a person with a disability 31 69 1118

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 79 21 511
2020 Not a person with a disability 74 26 1116
2019 Person with a disability 80 20 541
2019 Not a person with a disability 79 21 1478
2017 Person with a disability 80 20 515
2017 Not a person with a disability 74 26 1418
2014 Person with a disability 78 22 560
2014 Not a person with a disability 76 24 1611

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 34 10 10 4 0 0 76 14 396
2020 Not a person with a disability 49 36 9 4 1 0 0 85 5 848
2019 Person with a disability 39 36 5 11 9 0 0 75 20 421
2019 Not a person with a disability 51 31 7 7 3 0 0 83 10 1153
2017 Person with a disability 38 36 6 11 9 0 0 74 20 413
2017 Not a person with a disability 48 35 7 5 4 0 1 84 10 1056
2014 Person with a disability 42 34 7 11 5 0 0 76 16 437
2014 Not a person with a disability 53 32 6 6 2 1 1 86 8 1245

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 27 11 9 7 2 2 71 17 1478
2020 Not a person with a disability 44 32 11 5 3 2 3 80 8 12314
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 43 21 0 55 45 1482
2020 Not a person with a disability 32 52 15 1 62 38 12339

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 518
2020 Not a person with a disability 33 67 3709

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 17 17 23 27 2 4 29 53 518
2020 Not a person with a disability 11 21 18 20 27 1 3 33 48 3704

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 16 16 21 37 0 2 23 60 518
2020 Not a person with a disability 6 17 15 22 39 1 1 23 62 3707

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 16 13 9 10 2 9 64 22 1483
2020 Not a person with a disability 45 18 12 8 7 1 9 70 17 12321
2019 Person with a disability 37 14 13 13 15 1 7 56 31 1088
2019 Not a person with a disability 41 17 14 10 11 1 6 62 23 11950
2018 Person with a disability 37 11 14 12 17 1 8 53 32 875
2018 Not a person with a disability 40 15 14 10 13 1 7 60 25 9509
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