2020 Public Service Employee Survey Results for Department of National Defence by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 45 5 10 3 0 0 83 13 3382
2020 3 to 10 years in current department or agency 31 47 5 13 3 0 0 78 16 4103
2020 11 to 20 years in current department or agency 29 48 6 13 4 0 0 77 17 3973
2020 More than 20 years in current department or agency 31 48 5 12 4 0 0 79 16 2298

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 16 3 2 1 0 0 94 3 3377
2020 3 to 10 years in current department or agency 70 20 4 3 1 0 1 92 4 4095
2020 11 to 20 years in current department or agency 66 24 5 3 1 0 1 91 4 3950
2020 More than 20 years in current department or agency 63 25 5 2 2 0 1 90 5 2294
2017 Less than 3 years in current department or agency 72 19 4 2 1 0 1 92 4 2268
2017 3 to 10 years in current department or agency 63 25 5 3 2 1 1 89 5 4502
2017 11 to 20 years in current department or agency 60 26 7 3 2 1 2 88 5 3312
2017 More than 20 years in current department or agency 58 29 6 4 2 1 1 88 6 2318
2014 Less than 3 years in current department or agency 69 20 4 3 1 1 2 91 4 1273
2014 3 to 10 years in current department or agency 63 25 5 3 2 1 2 90 5 7397
2014 11 to 20 years in current department or agency 60 27 6 3 2 0 2 89 5 2954
2014 More than 20 years in current department or agency 55 29 7 4 2 1 2 87 6 2975

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 37 8 8 3 0 1 82 11 3379
2020 3 to 10 years in current department or agency 38 38 9 11 4 0 0 76 15 4098
2020 11 to 20 years in current department or agency 35 39 9 11 4 0 0 75 16 3967
2020 More than 20 years in current department or agency 36 39 10 11 4 0 0 75 15 2296
2019 Less than 3 years in current department or agency 46 35 8 9 3 0 0 80 12 3576
2019 3 to 10 years in current department or agency 38 38 8 11 5 0 0 76 16 3698
2019 11 to 20 years in current department or agency 35 38 8 13 6 0 0 73 19 3676
2019 More than 20 years in current department or agency 36 38 8 11 6 0 0 75 17 2224
2017 Less than 3 years in current department or agency 45 35 7 9 4 0 0 80 13 2264
2017 3 to 10 years in current department or agency 35 38 8 12 7 0 0 73 19 4506
2017 11 to 20 years in current department or agency 33 38 9 12 7 0 0 71 19 3314
2017 More than 20 years in current department or agency 37 38 9 11 6 0 0 74 16 2320
2014 Less than 3 years in current department or agency 46 35 7 7 5 0 0 81 12 1273
2014 3 to 10 years in current department or agency 38 38 8 11 6 0 0 75 17 7388
2014 11 to 20 years in current department or agency 36 37 8 12 6 0 0 74 18 2952
2014 More than 20 years in current department or agency 36 37 8 11 7 0 0 74 19 2975

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 37 11 12 4 0 0 73 16 3373
2020 3 to 10 years in current department or agency 32 37 12 14 5 0 1 69 19 4089
2020 11 to 20 years in current department or agency 29 38 13 13 6 0 1 67 19 3952
2020 More than 20 years in current department or agency 31 38 15 11 4 0 1 70 15 2295
2019 Less than 3 years in current department or agency 32 38 11 13 5 0 0 70 18 3571
2019 3 to 10 years in current department or agency 28 38 11 14 8 0 0 66 22 3694
2019 11 to 20 years in current department or agency 25 40 13 14 7 0 0 65 22 3673
2019 More than 20 years in current department or agency 29 41 12 12 6 0 0 71 18 2210
2018 Less than 3 years in current department or agency 28 42 10 13 5 0 1 72 18 2810
2018 3 to 10 years in current department or agency 26 42 10 15 7 0 0 68 22 3351
2018 11 to 20 years in current department or agency 24 40 14 13 8 0 0 65 22 2844
2018 More than 20 years in current department or agency 24 41 13 12 9 0 1 66 21 1301
2017 Less than 3 years in current department or agency 33 38 10 12 7 0 0 70 19 2270
2017 3 to 10 years in current department or agency 24 38 12 16 10 0 0 62 26 4508
2017 11 to 20 years in current department or agency 23 38 13 16 10 0 0 61 26 3310
2017 More than 20 years in current department or agency 26 39 13 14 8 0 1 65 21 2321
2014 Less than 3 years in current department or agency 29 37 11 14 7 0 1 67 22 1274
2014 3 to 10 years in current department or agency 23 37 12 17 11 0 0 60 27 7390
2014 11 to 20 years in current department or agency 22 38 12 16 12 0 0 60 28 2957
2014 More than 20 years in current department or agency 23 38 13 14 11 0 1 62 26 2976

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 8 6 2 0 0 84 8 3362
2020 3 to 10 years in current department or agency 43 36 9 8 4 0 0 79 12 4078
2020 11 to 20 years in current department or agency 40 38 10 8 4 0 0 77 13 3947
2020 More than 20 years in current department or agency 41 39 10 7 3 0 0 79 10 2285
2019 Less than 3 years in current department or agency 48 35 8 6 2 0 0 83 9 3560
2019 3 to 10 years in current department or agency 41 38 10 9 3 0 0 78 12 3676
2019 11 to 20 years in current department or agency 37 40 10 8 5 0 0 77 13 3657
2019 More than 20 years in current department or agency 42 39 9 7 3 0 0 81 10 2208
2017 Less than 3 years in current department or agency 52 34 7 6 2 0 0 86 7 2262
2017 3 to 10 years in current department or agency 41 40 8 8 4 0 0 81 12 4500
2017 11 to 20 years in current department or agency 39 41 8 8 4 0 0 80 12 3300
2017 More than 20 years in current department or agency 43 42 7 6 2 0 0 85 8 2318
2014 Less than 3 years in current department or agency 48 36 8 6 2 0 0 85 8 1273
2014 3 to 10 years in current department or agency 42 39 9 7 3 0 0 81 11 7388
2014 11 to 20 years in current department or agency 40 41 9 7 4 0 0 81 10 2954
2014 More than 20 years in current department or agency 40 41 9 7 3 0 0 81 11 2980

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 8 5 3 0 0 84 8 3374
2020 3 to 10 years in current department or agency 47 31 9 7 5 0 0 78 13 4091
2020 11 to 20 years in current department or agency 40 34 13 8 5 0 0 74 13 3952
2020 More than 20 years in current department or agency 44 33 11 8 4 0 0 78 12 2292
2019 Less than 3 years in current department or agency 56 27 8 5 3 0 0 84 8 3572
2019 3 to 10 years in current department or agency 45 32 11 6 5 0 0 77 11 3689
2019 11 to 20 years in current department or agency 38 36 12 8 6 0 0 74 14 3670
2019 More than 20 years in current department or agency 42 33 13 7 5 0 0 76 11 2216
2018 Less than 3 years in current department or agency 55 30 9 4 2 0 0 85 6 2805
2018 3 to 10 years in current department or agency 40 36 12 7 5 0 0 76 12 3341
2018 11 to 20 years in current department or agency 34 36 14 9 6 0 0 70 15 2839
2018 More than 20 years in current department or agency 34 36 16 7 7 0 0 70 14 1298
2017 Less than 3 years in current department or agency 55 29 8 4 2 0 1 85 7 2262
2017 3 to 10 years in current department or agency 41 35 11 8 5 0 0 76 13 4500
2017 11 to 20 years in current department or agency 36 35 13 9 6 0 0 72 15 3306
2017 More than 20 years in current department or agency 38 36 12 8 5 0 1 75 13 2325
2014 Less than 3 years in current department or agency 45 32 12 5 3 1 1 79 9 1272
2014 3 to 10 years in current department or agency 39 35 12 8 6 0 0 74 14 7394
2014 11 to 20 years in current department or agency 35 34 14 9 7 0 1 69 16 2956
2014 More than 20 years in current department or agency 33 36 15 8 7 0 1 70 15 2976

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 37 10 6 3 0 0 81 9 3375
2020 3 to 10 years in current department or agency 37 39 12 8 5 0 0 76 12 4101
2020 11 to 20 years in current department or agency 34 40 13 9 5 0 0 73 14 3961
2020 More than 20 years in current department or agency 40 38 12 7 3 0 0 78 10 2299
2019 Less than 3 years in current department or agency 42 36 12 7 3 0 0 78 10 3579
2019 3 to 10 years in current department or agency 35 39 12 8 5 0 0 75 13 3699
2019 11 to 20 years in current department or agency 32 40 13 8 6 0 0 72 15 3681
2019 More than 20 years in current department or agency 38 38 12 7 5 0 0 76 12 2219
2018 Less than 3 years in current department or agency 40 40 11 6 3 0 0 80 9 2791
2018 3 to 10 years in current department or agency 33 41 12 8 5 0 0 75 13 3333
2018 11 to 20 years in current department or agency 31 40 13 9 7 0 0 71 16 2832
2018 More than 20 years in current department or agency 34 41 12 7 6 0 0 75 13 1285
2017 Less than 3 years in current department or agency 39 42 10 6 3 0 0 81 9 2268
2017 3 to 10 years in current department or agency 33 42 11 8 5 0 0 76 13 4506
2017 11 to 20 years in current department or agency 30 45 12 8 5 0 0 75 13 3308
2017 More than 20 years in current department or agency 36 43 11 6 4 0 0 79 10 2324
2014 Less than 3 years in current department or agency 39 41 10 6 4 0 0 80 10 1274
2014 3 to 10 years in current department or agency 30 44 12 9 6 0 0 74 15 7402
2014 11 to 20 years in current department or agency 29 46 11 9 5 0 0 75 14 2958
2014 More than 20 years in current department or agency 31 46 10 8 5 0 0 77 13 2980

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 34 14 6 5 0 0 75 11 3380
2020 3 to 10 years in current department or agency 28 35 15 13 9 0 0 63 22 4108
2020 11 to 20 years in current department or agency 22 34 17 14 12 0 0 56 26 3966
2020 More than 20 years in current department or agency 24 37 18 13 8 0 0 61 21 2299
2019 Less than 3 years in current department or agency 35 35 15 9 5 1 0 71 14 3588
2019 3 to 10 years in current department or agency 22 34 19 14 10 0 0 57 24 3702
2019 11 to 20 years in current department or agency 18 33 19 17 12 0 0 52 29 3669
2019 More than 20 years in current department or agency 21 36 20 13 10 0 0 57 23 2219
2018 Less than 3 years in current department or agency 33 35 18 8 5 0 1 68 13 2811
2018 3 to 10 years in current department or agency 21 32 20 14 14 0 0 53 27 3339
2018 11 to 20 years in current department or agency 18 30 20 15 17 0 0 48 32 2839
2018 More than 20 years in current department or agency 19 31 21 14 14 0 0 51 28 1295
2017 Less than 3 years in current department or agency 35 35 15 9 5 0 0 71 14 2267
2017 3 to 10 years in current department or agency 22 34 18 14 12 0 0 55 27 4504
2017 11 to 20 years in current department or agency 18 32 19 16 14 0 0 51 30 3310
2017 More than 20 years in current department or agency 20 36 19 15 10 0 0 56 25 2322
2014 Less than 3 years in current department or agency 28 39 16 9 7 0 1 68 16 1273
2014 3 to 10 years in current department or agency 19 33 18 16 13 0 0 53 29 7398
2014 11 to 20 years in current department or agency 17 33 19 18 13 0 0 50 31 2954
2014 More than 20 years in current department or agency 19 33 19 15 14 0 0 52 29 2981

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 40 10 9 4 0 0 78 13 3367
2020 3 to 10 years in current department or agency 31 41 12 11 5 0 0 72 16 4086
2020 11 to 20 years in current department or agency 27 42 14 12 5 0 0 69 17 3942
2020 More than 20 years in current department or agency 30 43 14 10 4 0 0 72 14 2295
2019 Less than 3 years in current department or agency 31 41 13 11 4 0 0 72 15 3580
2019 3 to 10 years in current department or agency 28 42 13 12 5 0 0 70 17 3689
2019 11 to 20 years in current department or agency 24 43 15 13 6 0 0 67 18 3656
2019 More than 20 years in current department or agency 26 42 14 12 5 0 0 68 17 2213
2018 Less than 3 years in current department or agency 32 39 14 10 4 0 0 71 15 2803
2018 3 to 10 years in current department or agency 27 39 14 12 7 0 0 66 19 3346
2018 11 to 20 years in current department or agency 23 38 18 12 8 0 0 61 21 2845
2018 More than 20 years in current department or agency 26 38 16 11 9 0 0 64 20 1297
2017 Less than 3 years in current department or agency 34 41 12 9 4 0 0 75 13 2266
2017 3 to 10 years in current department or agency 27 40 14 13 7 0 0 67 19 4505
2017 11 to 20 years in current department or agency 24 41 16 12 7 0 0 65 19 3305
2017 More than 20 years in current department or agency 28 41 15 10 6 0 0 69 16 2322

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 35 8 4 2 0 0 86 6 3370
2020 3 to 10 years in current department or agency 45 39 10 4 2 0 0 83 7 4091
2020 11 to 20 years in current department or agency 41 39 11 6 3 0 0 80 9 3955
2020 More than 20 years in current department or agency 46 38 10 3 3 0 0 84 6 2286
2019 Less than 3 years in current department or agency 46 38 8 5 2 0 0 85 7 3578
2019 3 to 10 years in current department or agency 42 39 11 5 3 0 0 81 8 3687
2019 11 to 20 years in current department or agency 35 42 12 6 4 0 0 78 10 3658
2019 More than 20 years in current department or agency 42 39 11 5 3 0 0 82 8 2209
2018 Less than 3 years in current department or agency 49 40 6 3 1 0 0 90 4 2817
2018 3 to 10 years in current department or agency 43 40 10 4 3 0 0 83 7 3362
2018 11 to 20 years in current department or agency 38 42 11 5 4 0 0 80 8 2864
2018 More than 20 years in current department or agency 39 43 10 5 3 1 0 82 8 1303
2017 Less than 3 years in current department or agency 48 38 8 5 2 0 0 85 7 2266
2017 3 to 10 years in current department or agency 39 40 11 5 4 0 0 80 9 4509
2017 11 to 20 years in current department or agency 36 40 12 7 4 1 0 77 11 3308
2017 More than 20 years in current department or agency 40 42 9 5 3 0 0 82 8 2318
2014 Less than 3 years in current department or agency 46 38 10 4 2 1 0 85 6 1273
2014 3 to 10 years in current department or agency 38 40 12 6 4 1 0 78 9 7394
2014 11 to 20 years in current department or agency 36 41 13 6 4 1 0 77 9 2957
2014 More than 20 years in current department or agency 38 41 12 5 4 1 0 80 9 2977

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 11 7 4 0 0 78 11 3378
2020 3 to 10 years in current department or agency 32 36 14 10 7 0 0 68 18 4094
2020 11 to 20 years in current department or agency 26 36 15 12 10 0 0 62 23 3955
2020 More than 20 years in current department or agency 32 37 15 11 6 0 0 68 17 2296
2019 Less than 3 years in current department or agency 39 36 13 7 4 0 0 75 12 3583
2019 3 to 10 years in current department or agency 29 37 15 12 8 0 0 66 20 3697
2019 11 to 20 years in current department or agency 24 36 17 12 11 0 0 60 23 3661
2019 More than 20 years in current department or agency 30 36 14 11 9 0 0 66 20 2215
2018 Less than 3 years in current department or agency 37 40 12 7 4 0 0 77 11 2808
2018 3 to 10 years in current department or agency 27 36 15 12 9 0 0 63 22 3347
2018 11 to 20 years in current department or agency 23 35 16 13 12 0 0 58 26 2856
2018 More than 20 years in current department or agency 23 39 15 13 10 0 0 62 23 1302
2017 Less than 3 years in current department or agency 40 37 12 7 4 0 0 77 11 2262
2017 3 to 10 years in current department or agency 27 37 15 11 10 0 0 64 21 4498
2017 11 to 20 years in current department or agency 23 35 16 14 12 0 0 58 26 3297
2017 More than 20 years in current department or agency 27 36 16 11 9 0 0 63 20 2320

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 29 9 2 2 0 0 87 4 3361
2020 3 to 10 years in current department or agency 56 31 9 3 2 0 0 87 5 4076
2020 11 to 20 years in current department or agency 56 31 9 3 2 0 0 87 4 3935
2020 More than 20 years in current department or agency 60 30 6 2 1 0 0 91 3 2277
2019 Less than 3 years in current department or agency 54 31 10 3 2 0 0 86 4 3578
2019 3 to 10 years in current department or agency 54 33 9 3 2 0 0 87 5 3683
2019 11 to 20 years in current department or agency 54 33 8 2 2 0 0 87 5 3639
2019 More than 20 years in current department or agency 59 30 7 2 2 0 0 89 4 2204
2018 Less than 3 years in current department or agency 54 32 10 3 1 0 0 86 4 2802
2018 3 to 10 years in current department or agency 53 33 9 3 2 0 0 87 4 3335
2018 11 to 20 years in current department or agency 55 31 9 3 2 0 0 86 5 2838
2018 More than 20 years in current department or agency 56 33 7 2 2 0 0 89 4 1288
2017 Less than 3 years in current department or agency 58 30 8 3 1 0 0 88 3 2249
2017 3 to 10 years in current department or agency 57 32 8 3 1 0 0 88 4 4492
2017 11 to 20 years in current department or agency 56 32 7 3 1 0 0 89 4 3304
2017 More than 20 years in current department or agency 59 32 6 1 1 0 0 91 3 2313
2014 Less than 3 years in current department or agency 67 24 6 1 1 0 0 91 2 1272
2014 3 to 10 years in current department or agency 64 26 7 2 1 0 0 89 4 7395
2014 11 to 20 years in current department or agency 65 26 6 2 1 0 0 91 3 2957
2014 More than 20 years in current department or agency 65 26 5 2 1 0 0 92 3 2974

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 36 11 7 4 0 0 77 11 3364
2020 3 to 10 years in current department or agency 32 38 13 9 7 0 0 70 16 4091
2020 11 to 20 years in current department or agency 27 39 14 12 8 0 0 66 20 3945
2020 More than 20 years in current department or agency 34 37 13 10 5 0 0 72 15 2286
2019 Less than 3 years in current department or agency 36 37 13 9 4 0 0 73 14 3576
2019 3 to 10 years in current department or agency 29 38 13 11 8 0 0 68 19 3692
2019 11 to 20 years in current department or agency 25 40 14 13 9 0 0 64 22 3652
2019 More than 20 years in current department or agency 32 38 13 10 7 0 0 70 18 2210
2018 Less than 3 years in current department or agency 35 38 14 9 4 0 0 74 12 2805
2018 3 to 10 years in current department or agency 27 39 14 11 9 0 0 65 20 3351
2018 11 to 20 years in current department or agency 23 38 15 13 11 0 0 61 24 2855
2018 More than 20 years in current department or agency 24 39 14 12 11 0 0 63 23 1298
2017 Less than 3 years in current department or agency 38 39 11 7 4 0 0 77 12 2250
2017 3 to 10 years in current department or agency 29 40 11 11 8 0 0 69 19 4482
2017 11 to 20 years in current department or agency 26 40 12 13 8 0 0 66 21 3300
2017 More than 20 years in current department or agency 31 40 12 10 7 0 0 71 17 2309
2014 Less than 3 years in current department or agency 27 41 15 10 6 1 1 69 16 1273
2014 3 to 10 years in current department or agency 21 42 13 14 10 0 0 63 24 7399
2014 11 to 20 years in current department or agency 20 42 13 14 10 0 0 63 24 2954
2014 More than 20 years in current department or agency 23 42 13 12 11 0 0 65 23 2976

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 32 12 6 4 0 0 78 10 3373
2020 3 to 10 years in current department or agency 36 34 15 8 6 0 0 70 15 4099
2020 11 to 20 years in current department or agency 31 34 17 9 9 0 0 65 18 3958
2020 More than 20 years in current department or agency 36 35 15 9 5 0 0 71 13 2295
2019 Less than 3 years in current department or agency 41 33 14 8 4 0 0 74 12 3585
2019 3 to 10 years in current department or agency 33 35 16 9 8 0 0 68 17 3694
2019 11 to 20 years in current department or agency 28 35 17 10 9 0 0 63 19 3662
2019 More than 20 years in current department or agency 33 34 16 9 7 0 0 68 16 2218
2018 Less than 3 years in current department or agency 42 33 13 7 4 0 0 75 12 2798
2018 3 to 10 years in current department or agency 29 34 17 11 8 0 0 64 19 3346
2018 11 to 20 years in current department or agency 26 33 18 11 11 0 0 60 22 2847
2018 More than 20 years in current department or agency 28 33 20 10 9 0 0 61 19 1301
2017 Less than 3 years in current department or agency 43 33 13 7 4 0 0 76 11 2252
2017 3 to 10 years in current department or agency 32 36 14 10 8 0 0 68 18 4489
2017 11 to 20 years in current department or agency 29 35 16 12 8 0 0 65 20 3300
2017 More than 20 years in current department or agency 33 36 15 9 7 0 0 69 16 2310
2014 Less than 3 years in current department or agency 36 36 15 8 5 0 0 72 13 1274
2014 3 to 10 years in current department or agency 28 37 16 11 8 0 0 65 19 7398
2014 11 to 20 years in current department or agency 27 36 16 12 8 0 0 64 20 2956
2014 More than 20 years in current department or agency 29 37 14 11 9 0 0 66 20 2980

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 11 6 3 1 0 80 9 3367
2020 3 to 10 years in current department or agency 32 39 15 9 5 0 0 71 14 4071
2020 11 to 20 years in current department or agency 27 39 15 12 6 0 0 66 19 3941
2020 More than 20 years in current department or agency 30 41 14 10 4 0 0 72 14 2282
2019 Less than 3 years in current department or agency 39 39 12 7 3 0 0 78 10 3554
2019 3 to 10 years in current department or agency 29 40 14 11 6 0 0 69 17 3654
2019 11 to 20 years in current department or agency 24 39 17 13 8 0 0 63 20 3641
2019 More than 20 years in current department or agency 30 38 16 11 5 0 0 68 16 2192
2018 Less than 3 years in current department or agency 39 36 13 7 4 0 0 76 11 2806
2018 3 to 10 years in current department or agency 28 35 16 13 8 0 0 63 21 3341
2018 11 to 20 years in current department or agency 23 34 18 13 11 0 0 58 24 2848
2018 More than 20 years in current department or agency 24 34 17 14 10 0 0 58 24 1302
2017 Less than 3 years in current department or agency 42 36 11 7 3 0 0 78 10 2251
2017 3 to 10 years in current department or agency 29 37 14 11 8 0 0 67 19 4485
2017 11 to 20 years in current department or agency 26 36 16 12 9 0 0 62 21 3300
2017 More than 20 years in current department or agency 29 37 16 10 7 0 0 67 17 2315
2014 Less than 3 years in current department or agency 38 36 14 6 5 1 0 75 11 1273
2014 3 to 10 years in current department or agency 27 37 16 12 8 0 0 64 20 7397
2014 11 to 20 years in current department or agency 26 35 17 14 8 0 0 60 23 2953
2014 More than 20 years in current department or agency 26 37 15 12 10 0 0 63 22 2977

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 32 8 4 2 0 0 86 6 3382
2020 3 to 10 years in current department or agency 46 36 10 6 3 0 0 82 8 4102
2020 11 to 20 years in current department or agency 43 38 11 6 3 0 0 81 9 3959
2020 More than 20 years in current department or agency 47 38 9 4 2 0 0 85 6 2288
2019 Less than 3 years in current department or agency 50 34 10 4 3 0 0 84 7 3579
2019 3 to 10 years in current department or agency 43 38 11 5 3 0 0 81 8 3694
2019 11 to 20 years in current department or agency 40 41 11 5 4 0 0 81 9 3679
2019 More than 20 years in current department or agency 46 37 10 5 2 0 0 83 7 2220
2018 Less than 3 years in current department or agency 50 34 10 4 2 0 0 84 6 2813
2018 3 to 10 years in current department or agency 42 37 12 6 3 0 0 79 9 3351
2018 11 to 20 years in current department or agency 38 40 12 7 4 0 0 78 10 2856
2018 More than 20 years in current department or agency 42 39 10 6 3 0 0 81 9 1305
2017 Less than 3 years in current department or agency 51 33 9 4 2 0 0 84 6 2245
2017 3 to 10 years in current department or agency 43 38 11 5 3 0 0 81 9 4480
2017 11 to 20 years in current department or agency 39 40 12 5 3 0 0 79 9 3298
2017 More than 20 years in current department or agency 45 37 10 4 3 0 0 83 7 2310
2014 Less than 3 years in current department or agency 52 31 9 5 3 0 0 83 8 1271
2014 3 to 10 years in current department or agency 42 38 11 6 4 0 0 80 9 7395
2014 11 to 20 years in current department or agency 42 39 10 6 3 0 0 81 9 2953
2014 More than 20 years in current department or agency 45 39 8 4 3 0 0 84 7 2975

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 32 12 5 3 0 0 80 8 3370
2020 3 to 10 years in current department or agency 38 34 16 7 5 0 0 72 12 4082
2020 11 to 20 years in current department or agency 34 34 17 8 6 0 1 69 14 3940
2020 More than 20 years in current department or agency 36 32 17 9 5 0 0 69 14 2275
2019 Less than 3 years in current department or agency 52 29 12 4 2 0 1 82 6 3546
2019 3 to 10 years in current department or agency 38 32 18 7 4 0 1 71 11 3659
2019 11 to 20 years in current department or agency 35 32 20 7 6 0 1 67 13 3629
2019 More than 20 years in current department or agency 34 33 18 8 6 0 1 67 14 2196
2018 Less than 3 years in current department or agency 48 32 13 4 2 0 1 81 6 2831
2018 3 to 10 years in current department or agency 38 31 16 9 5 0 0 70 14 3383
2018 11 to 20 years in current department or agency 33 33 19 8 6 0 1 66 15 2864
2018 More than 20 years in current department or agency 33 31 20 10 6 0 1 64 16 1315
2017 Less than 3 years in current department or agency 48 32 12 5 2 0 1 82 7 2270
2017 3 to 10 years in current department or agency 37 35 15 7 4 0 1 74 11 4507
2017 11 to 20 years in current department or agency 35 34 17 8 4 1 1 70 12 3313
2017 More than 20 years in current department or agency 36 34 15 8 6 0 1 70 14 2323
2014 Less than 3 years in current department or agency 46 32 13 5 2 0 1 79 8 1273
2014 3 to 10 years in current department or agency 36 35 17 7 4 0 1 72 11 7399
2014 11 to 20 years in current department or agency 34 35 18 7 5 0 1 70 13 2956
2014 More than 20 years in current department or agency 32 35 18 9 6 0 1 67 14 2980

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 19 34 26 13 1 1 39 26 3379
2020 3 to 10 years in current department or agency 11 24 35 21 8 0 1 29 35 4101
2020 11 to 20 years in current department or agency 12 29 36 17 5 0 1 22 42 3967
2020 More than 20 years in current department or agency 10 30 36 17 6 0 1 23 40 2295
2019 Less than 3 years in current department or agency 7 20 34 24 12 1 1 37 28 3575
2019 3 to 10 years in current department or agency 11 27 35 18 7 0 1 26 38 3694
2019 11 to 20 years in current department or agency 13 30 35 15 6 0 1 21 43 3677
2019 More than 20 years in current department or agency 11 31 36 15 6 0 1 22 42 2225
2018 Less than 3 years in current department or agency 6 19 33 25 14 1 2 40 26 2829
2018 3 to 10 years in current department or agency 11 28 35 17 8 0 1 25 39 3371
2018 11 to 20 years in current department or agency 15 30 34 15 5 0 1 20 45 2867
2018 More than 20 years in current department or agency 14 31 35 14 5 0 1 19 45 1310
2017 Less than 3 years in current department or agency 7 19 32 23 14 1 3 39 27 2258
2017 3 to 10 years in current department or agency 12 26 34 18 7 1 3 26 39 4487
2017 11 to 20 years in current department or agency 12 28 35 15 6 0 2 22 42 3296
2017 More than 20 years in current department or agency 12 29 36 13 7 0 2 21 42 2298
2014 Less than 3 years in current department or agency 7 20 33 23 12 1 3 37 29 1270
2014 3 to 10 years in current department or agency 12 27 36 16 7 0 2 24 40 7385
2014 11 to 20 years in current department or agency 12 32 35 14 5 1 1 19 45 2953
2014 More than 20 years in current department or agency 12 33 34 14 5 0 2 19 46 2972

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 23 32 25 2 2 59 17 3363
2020 3 to 10 years in current department or agency 10 18 26 28 16 1 1 44 29 4079
2020 11 to 20 years in current department or agency 11 20 30 25 12 1 1 37 32 3948
2020 More than 20 years in current department or agency 9 21 31 25 12 1 1 37 31 2284
2019 Less than 3 years in current department or agency 7 15 25 27 22 2 2 51 23 3566
2019 3 to 10 years in current department or agency 13 20 29 24 12 1 1 37 34 3685
2019 11 to 20 years in current department or agency 14 23 31 20 9 1 1 30 38 3668
2019 More than 20 years in current department or agency 12 24 29 21 11 1 1 33 37 2216
2018 Less than 3 years in current department or agency 7 14 24 27 23 4 2 53 22 2817
2018 3 to 10 years in current department or agency 14 22 28 21 12 1 1 34 37 3354
2018 11 to 20 years in current department or agency 16 24 29 19 9 1 1 28 42 2860
2018 More than 20 years in current department or agency 17 26 29 18 8 1 1 26 44 1306
2017 Less than 3 years in current department or agency 7 14 25 24 23 3 5 51 22 2253
2017 3 to 10 years in current department or agency 13 21 29 21 12 1 3 35 36 4463
2017 11 to 20 years in current department or agency 14 24 30 18 10 1 3 29 40 3279
2017 More than 20 years in current department or agency 12 25 31 17 10 1 3 29 39 2291
2014 Less than 3 years in current department or agency 9 17 26 24 17 4 3 44 28 1271
2014 3 to 10 years in current department or agency 14 23 30 20 10 2 2 31 38 7383
2014 11 to 20 years in current department or agency 15 25 32 17 8 1 2 25 42 2951
2014 More than 20 years in current department or agency 15 27 32 16 7 1 2 23 44 2970

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 17 31 23 15 2 2 39 28 3363
2020 3 to 10 years in current department or agency 18 24 31 16 9 1 1 26 43 4086
2020 11 to 20 years in current department or agency 21 27 30 14 7 1 1 21 49 3948
2020 More than 20 years in current department or agency 20 29 29 14 6 1 1 20 50 2290
2019 Less than 3 years in current department or agency 12 23 30 18 13 2 2 32 36 3569
2019 3 to 10 years in current department or agency 21 27 28 14 8 1 2 22 49 3692
2019 11 to 20 years in current department or agency 24 29 27 11 6 1 2 18 54 3671
2019 More than 20 years in current department or agency 24 30 26 13 6 1 1 19 55 2217
2018 Less than 3 years in current department or agency 14 20 28 19 13 3 2 34 36 2829
2018 3 to 10 years in current department or agency 23 27 27 12 8 1 2 20 52 3364
2018 11 to 20 years in current department or agency 27 30 26 11 5 1 1 16 58 2851
2018 More than 20 years in current department or agency 28 30 25 10 5 1 2 15 59 1301
2017 Less than 3 years in current department or agency 15 22 28 17 13 2 4 32 39 2254
2017 3 to 10 years in current department or agency 22 26 27 13 7 1 4 20 51 4474
2017 11 to 20 years in current department or agency 26 29 25 10 6 1 3 17 57 3295
2017 More than 20 years in current department or agency 25 31 25 10 6 1 3 17 57 2299
2014 Less than 3 years in current department or agency 15 21 28 18 12 2 4 32 38 1273
2014 3 to 10 years in current department or agency 24 27 26 13 6 1 2 20 53 7387
2014 11 to 20 years in current department or agency 26 28 26 11 6 1 2 17 56 2952
2014 More than 20 years in current department or agency 27 31 24 10 5 1 2 15 60 2972

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 7 22 36 28 1 2 66 11 3353
2020 3 to 10 years in current department or agency 6 12 29 35 16 0 1 52 18 4081
2020 11 to 20 years in current department or agency 7 14 34 32 11 0 1 44 22 3953
2020 More than 20 years in current department or agency 6 18 36 30 9 0 1 40 24 2281
2019 Less than 3 years in current department or agency 3 7 23 35 28 1 2 65 11 3567
2019 3 to 10 years in current department or agency 5 12 31 34 16 0 1 50 18 3667
2019 11 to 20 years in current department or agency 7 16 36 28 11 1 2 39 23 3655
2019 More than 20 years in current department or agency 7 16 35 29 10 0 2 40 24 2215
2018 Less than 3 years in current department or agency 3 8 24 36 25 2 2 64 12 2811
2018 3 to 10 years in current department or agency 6 15 33 31 14 0 2 46 21 3352
2018 11 to 20 years in current department or agency 8 18 35 27 9 1 2 37 27 2843
2018 More than 20 years in current department or agency 9 19 36 24 9 0 2 34 29 1308
2017 Less than 3 years in current department or agency 3 8 23 33 27 1 5 63 12 2231
2017 3 to 10 years in current department or agency 6 13 32 30 15 1 4 47 20 4454
2017 11 to 20 years in current department or agency 7 16 35 26 12 1 3 40 24 3265
2017 More than 20 years in current department or agency 8 18 35 25 10 0 3 37 27 2291
2014 Less than 3 years in current department or agency 4 10 23 35 23 2 3 61 15 1269
2014 3 to 10 years in current department or agency 6 12 33 32 14 1 3 47 19 7352
2014 11 to 20 years in current department or agency 7 16 36 29 10 1 2 40 23 2940
2014 More than 20 years in current department or agency 8 19 36 25 8 0 2 35 28 2958

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 12 25 28 23 2 2 54 20 3363
2020 3 to 10 years in current department or agency 15 20 28 23 12 1 1 36 36 4090
2020 11 to 20 years in current department or agency 19 24 29 20 7 0 1 27 43 3960
2020 More than 20 years in current department or agency 16 26 30 19 7 0 1 27 43 2298
2019 Less than 3 years in current department or agency 8 14 24 26 23 2 3 52 23 3577
2019 3 to 10 years in current department or agency 18 23 30 18 10 0 1 29 41 3684
2019 11 to 20 years in current department or agency 21 26 30 14 7 0 1 22 48 3674
2019 More than 20 years in current department or agency 20 27 31 14 7 0 1 21 47 2219
2018 Less than 3 years in current department or agency 9 17 26 24 20 3 3 46 27 2829
2018 3 to 10 years in current department or agency 20 26 26 16 10 0 1 26 47 3359
2018 11 to 20 years in current department or agency 24 30 26 13 6 1 1 19 54 2860
2018 More than 20 years in current department or agency 24 31 28 10 6 0 1 17 55 1310
2017 Less than 3 years in current department or agency 10 14 24 24 21 2 5 48 26 2254
2017 3 to 10 years in current department or agency 19 23 29 17 9 1 3 27 43 4484
2017 11 to 20 years in current department or agency 22 26 28 14 7 1 3 21 50 3289
2017 More than 20 years in current department or agency 20 29 26 14 8 0 2 22 51 2306
2014 Less than 3 years in current department or agency 14 19 25 20 16 2 4 39 34 1271
2014 3 to 10 years in current department or agency 22 25 28 14 8 1 2 23 48 7385
2014 11 to 20 years in current department or agency 24 30 26 12 6 0 1 18 55 2948
2014 More than 20 years in current department or agency 25 31 26 11 5 0 2 16 57 2970

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 12 19 29 26 4 3 59 20 3353
2020 3 to 10 years in current department or agency 11 17 24 27 18 1 2 46 29 4087
2020 11 to 20 years in current department or agency 10 17 26 27 17 1 2 45 28 3941
2020 More than 20 years in current department or agency 11 21 28 26 12 1 3 39 32 2292
2019 Less than 3 years in current department or agency 9 15 23 23 23 4 3 49 26 3574
2019 3 to 10 years in current department or agency 13 20 27 22 14 1 2 38 35 3680
2019 11 to 20 years in current department or agency 13 20 28 23 12 1 3 36 35 3657
2019 More than 20 years in current department or agency 14 23 27 22 11 0 2 34 38 2214
2018 Less than 3 years in current department or agency 9 15 23 24 21 4 3 49 26 2819
2018 3 to 10 years in current department or agency 15 21 27 21 14 1 2 36 36 3359
2018 11 to 20 years in current department or agency 15 22 26 23 12 1 2 36 38 2840
2018 More than 20 years in current department or agency 16 23 27 22 10 0 2 32 40 1310
2017 Less than 3 years in current department or agency 8 13 23 22 23 4 6 50 24 2250
2017 3 to 10 years in current department or agency 13 20 26 22 14 1 5 38 35 4466
2017 11 to 20 years in current department or agency 13 22 26 21 13 1 4 36 37 3295
2017 More than 20 years in current department or agency 14 21 27 21 12 1 5 34 37 2300
2014 Less than 3 years in current department or agency 10 15 24 24 17 5 6 46 27 1268
2014 3 to 10 years in current department or agency 11 18 26 23 15 1 4 41 31 7381
2014 11 to 20 years in current department or agency 13 19 27 24 12 1 4 38 34 2943
2014 More than 20 years in current department or agency 13 21 27 21 12 1 4 36 36 2962

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 16 29 24 18 2 2 44 26 3366
2020 3 to 10 years in current department or agency 16 22 30 19 11 1 1 31 38 4090
2020 11 to 20 years in current department or agency 18 25 32 15 7 1 1 23 44 3943
2020 More than 20 years in current department or agency 17 26 32 15 8 1 2 23 44 2285
2019 Less than 3 years in current department or agency 11 19 28 20 16 3 2 38 32 3568
2019 3 to 10 years in current department or agency 17 24 31 16 9 1 2 26 42 3687
2019 11 to 20 years in current department or agency 20 25 31 13 7 1 2 21 47 3662
2019 More than 20 years in current department or agency 20 27 30 14 7 1 2 21 48 2215
2018 Less than 3 years in current department or agency 12 19 30 19 15 3 3 35 33 2823
2018 3 to 10 years in current department or agency 20 24 29 15 9 1 2 24 46 3369
2018 11 to 20 years in current department or agency 22 28 30 11 5 2 2 17 52 2856
2018 More than 20 years in current department or agency 24 29 28 11 5 2 2 17 54 1311
2017 Less than 3 years in current department or agency 13 18 29 17 14 3 4 34 34 2255
2017 3 to 10 years in current department or agency 19 23 29 14 8 2 4 24 45 4476
2017 11 to 20 years in current department or agency 23 25 29 12 6 2 4 18 51 3292
2017 More than 20 years in current department or agency 20 26 31 11 6 2 3 18 49 2300
2014 Less than 3 years in current department or agency 13 19 28 17 14 5 4 34 35 1271
2014 3 to 10 years in current department or agency 19 23 31 14 8 2 3 23 45 7379
2014 11 to 20 years in current department or agency 21 26 29 13 6 2 3 20 49 2951
2014 More than 20 years in current department or agency 21 27 30 11 6 2 3 18 50 2964

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 17 34 25 15 1 1 41 24 3372
2020 3 to 10 years in current department or agency 9 20 35 24 11 1 1 36 29 4090
2020 11 to 20 years in current department or agency 8 19 37 24 10 1 1 35 27 3962
2020 More than 20 years in current department or agency 7 19 35 26 10 1 1 37 27 2293
2019 Less than 3 years in current department or agency 10 17 31 24 16 1 2 40 27 3576
2019 3 to 10 years in current department or agency 11 18 32 25 12 0 1 38 30 3688
2019 11 to 20 years in current department or agency 10 18 35 24 10 1 2 35 29 3676
2019 More than 20 years in current department or agency 8 20 34 25 11 0 1 37 28 2220
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 31 16 8 5 6 3 69 14 3376
2020 3 to 10 years in current department or agency 22 32 20 11 10 3 2 57 22 4102
2020 11 to 20 years in current department or agency 19 33 21 13 11 3 1 54 24 3956
2020 More than 20 years in current department or agency 21 37 20 12 7 2 1 60 20 2298
2019 Less than 3 years in current department or agency 33 28 17 8 5 5 3 67 15 3578
2019 3 to 10 years in current department or agency 22 31 19 12 10 3 1 56 24 3685
2019 11 to 20 years in current department or agency 19 33 20 13 12 2 1 53 26 3678
2019 More than 20 years in current department or agency 23 35 18 13 8 2 1 59 22 2220
2018 Less than 3 years in current department or agency 27 33 19 7 6 6 3 66 14 2825
2018 3 to 10 years in current department or agency 17 32 21 13 13 3 1 51 27 3363
2018 11 to 20 years in current department or agency 15 31 23 13 14 2 1 48 28 2853
2018 More than 20 years in current department or agency 15 36 21 13 12 2 1 52 26 1311
2017 Less than 3 years in current department or agency 32 30 15 9 7 5 3 67 17 2266
2017 3 to 10 years in current department or agency 22 32 17 12 12 3 2 57 25 4505
2017 11 to 20 years in current department or agency 18 33 18 13 13 3 1 54 27 3315
2017 More than 20 years in current department or agency 21 36 17 12 10 2 1 59 23 2325
2014 Less than 3 years in current department or agency 30 31 14 9 7 6 4 68 17 1271
2014 3 to 10 years in current department or agency 24 31 17 13 12 3 1 57 25 7401
2014 11 to 20 years in current department or agency 21 34 17 14 11 3 1 57 26 2957
2014 More than 20 years in current department or agency 22 35 18 12 11 2 1 59 23 2975

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 29 8 7 5 1 0 80 12 3374
2020 3 to 10 years in current department or agency 39 30 12 11 8 1 0 69 19 4096
2020 11 to 20 years in current department or agency 34 32 12 12 10 0 0 66 22 3959
2020 More than 20 years in current department or agency 38 33 11 11 6 1 0 71 18 2295
2019 Less than 3 years in current department or agency 47 29 9 9 5 1 0 77 14 3581
2019 3 to 10 years in current department or agency 35 30 11 13 10 0 0 66 23 3686
2019 11 to 20 years in current department or agency 32 31 14 13 10 0 0 63 23 3666
2019 More than 20 years in current department or agency 37 34 12 10 8 0 0 70 18 2217
2018 Less than 3 years in current department or agency 44 31 9 9 5 1 0 76 15 2815
2018 3 to 10 years in current department or agency 29 32 13 14 11 0 0 62 25 3354
2018 11 to 20 years in current department or agency 28 32 12 14 13 1 0 60 28 2846
2018 More than 20 years in current department or agency 29 34 13 12 11 0 0 64 23 1310
2017 Less than 3 years in current department or agency 47 29 9 8 6 0 0 77 14 2267
2017 3 to 10 years in current department or agency 32 32 12 12 11 0 0 64 23 4506
2017 11 to 20 years in current department or agency 30 32 12 13 11 1 0 63 25 3315
2017 More than 20 years in current department or agency 33 36 12 10 9 1 0 69 19 2322
2014 Less than 3 years in current department or agency 41 31 10 10 7 1 1 73 17 1269
2014 3 to 10 years in current department or agency 33 31 11 12 12 1 0 65 24 7397
2014 11 to 20 years in current department or agency 30 33 12 12 11 1 0 64 24 2955
2014 More than 20 years in current department or agency 32 34 12 11 11 1 0 66 22 2977

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 29 6 6 2 0 0 86 8 3362
2020 3 to 10 years in current department or agency 42 36 9 8 4 0 0 78 12 4087
2020 11 to 20 years in current department or agency 37 38 11 9 5 0 0 76 13 3954
2020 More than 20 years in current department or agency 43 37 9 8 3 0 0 81 11 2295
2019 Less than 3 years in current department or agency 51 33 6 7 3 0 0 84 10 3577
2019 3 to 10 years in current department or agency 38 37 10 10 5 0 0 75 15 3681
2019 11 to 20 years in current department or agency 33 38 12 10 6 0 0 72 16 3669
2019 More than 20 years in current department or agency 40 37 10 9 4 0 0 77 13 2218
2018 Less than 3 years in current department or agency 50 35 7 6 3 0 0 85 8 2821
2018 3 to 10 years in current department or agency 34 39 13 9 6 0 0 73 15 3345
2018 11 to 20 years in current department or agency 30 41 14 10 6 0 0 71 15 2835
2018 More than 20 years in current department or agency 29 43 13 9 5 0 0 72 14 1310
2017 Less than 3 years in current department or agency 45 35 9 6 4 0 0 81 10 2261
2017 3 to 10 years in current department or agency 32 41 12 10 6 0 0 73 16 4500
2017 11 to 20 years in current department or agency 27 44 12 10 6 0 0 71 17 3306
2017 More than 20 years in current department or agency 32 43 12 8 4 0 0 75 12 2317
2014 Less than 3 years in current department or agency 41 37 10 8 4 0 0 78 12 1270
2014 3 to 10 years in current department or agency 30 42 12 11 6 0 0 72 16 7395
2014 11 to 20 years in current department or agency 27 44 13 10 5 0 0 72 15 2956
2014 More than 20 years in current department or agency 27 45 14 10 5 0 0 72 14 2976

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 36 10 4 2 1 0 84 6 3347
2020 3 to 10 years in current department or agency 37 38 13 7 3 1 0 76 10 4071
2020 11 to 20 years in current department or agency 33 40 14 7 4 1 0 74 12 3932
2020 More than 20 years in current department or agency 37 40 14 5 3 1 0 78 8 2268
2019 Less than 3 years in current department or agency 44 37 12 4 2 1 0 82 7 3582
2019 3 to 10 years in current department or agency 35 39 15 7 4 1 0 74 11 3684
2019 11 to 20 years in current department or agency 29 43 16 7 4 1 0 73 12 3672
2019 More than 20 years in current department or agency 35 41 14 6 3 0 0 76 10 2219
2018 Less than 3 years in current department or agency 42 38 12 4 2 1 0 81 7 2824
2018 3 to 10 years in current department or agency 30 41 15 7 5 1 0 72 12 3353
2018 11 to 20 years in current department or agency 27 42 17 7 6 1 0 69 13 2849
2018 More than 20 years in current department or agency 26 43 18 7 5 1 0 70 12 1304

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 22 10 3 3 6 4 81 7 3370
2020 3 to 10 years in current department or agency 45 24 14 5 5 5 3 75 11 4086
2020 11 to 20 years in current department or agency 42 28 13 5 4 5 3 76 10 3949
2020 More than 20 years in current department or agency 47 28 12 4 4 3 2 79 8 2291
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 24 14 4 3 1 4 79 7 3370
2020 3 to 10 years in current department or agency 42 27 17 5 4 1 4 73 9 4104
2020 11 to 20 years in current department or agency 40 29 18 5 4 1 3 71 10 3965
2020 More than 20 years in current department or agency 43 29 17 4 3 1 4 75 7 2294
2019 Less than 3 years in current department or agency 44 27 16 4 3 1 4 75 8 3585
2019 3 to 10 years in current department or agency 39 28 19 5 4 1 4 70 10 3694
2019 11 to 20 years in current department or agency 36 30 20 5 5 1 4 69 10 3685
2019 More than 20 years in current department or agency 38 30 18 4 3 1 4 72 8 2226

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 10 6 4 1 0 80 10 3371
2020 3 to 10 years in current department or agency 41 31 13 7 7 0 0 72 14 4101
2020 11 to 20 years in current department or agency 35 32 16 10 7 0 0 67 17 3958
2020 More than 20 years in current department or agency 37 33 16 9 5 0 0 71 14 2288
2019 Less than 3 years in current department or agency 44 30 13 6 5 1 1 75 12 3582
2019 3 to 10 years in current department or agency 36 31 16 9 7 1 1 68 16 3686
2019 11 to 20 years in current department or agency 32 34 16 10 8 0 0 66 18 3677
2019 More than 20 years in current department or agency 33 33 17 10 6 0 0 67 16 2222
2018 Less than 3 years in current department or agency 41 35 13 7 4 1 1 77 10 2813
2018 3 to 10 years in current department or agency 33 33 16 10 8 0 0 66 18 3355
2018 11 to 20 years in current department or agency 27 36 17 11 9 0 0 63 20 2848
2018 More than 20 years in current department or agency 24 38 18 11 8 1 0 63 19 1305
2017 Less than 3 years in current department or agency 42 34 12 7 5 0 1 76 12 2266
2017 3 to 10 years in current department or agency 33 35 15 9 7 0 0 69 17 4512
2017 11 to 20 years in current department or agency 28 38 15 9 8 0 0 67 17 3316
2017 More than 20 years in current department or agency 29 38 17 9 7 0 0 67 16 2325
2014 Less than 3 years in current department or agency 38 35 12 7 5 1 1 74 13 1273
2014 3 to 10 years in current department or agency 32 36 14 10 7 0 0 69 17 7402
2014 11 to 20 years in current department or agency 30 36 15 11 7 1 0 66 18 2956
2014 More than 20 years in current department or agency 29 38 15 10 7 0 0 67 17 2979

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 22 12 4 4 2 1 80 7 3369
2020 3 to 10 years in current department or agency 46 25 15 6 6 1 2 72 12 4086
2020 11 to 20 years in current department or agency 39 27 17 7 7 1 2 68 15 3957
2020 More than 20 years in current department or agency 40 27 19 6 5 1 2 69 11 2283

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 27 9 5 4 0 1 82 9 3378
2020 3 to 10 years in current department or agency 44 30 12 8 6 0 0 75 13 4096
2020 11 to 20 years in current department or agency 38 33 13 8 7 0 1 71 16 3961
2020 More than 20 years in current department or agency 40 35 12 8 5 0 1 75 13 2289
2019 Less than 3 years in current department or agency 50 28 10 7 4 1 1 79 11 3560
2019 3 to 10 years in current department or agency 39 32 12 9 6 0 0 72 16 3682
2019 11 to 20 years in current department or agency 33 34 13 11 8 1 0 68 19 3673
2019 More than 20 years in current department or agency 36 35 13 9 6 0 0 71 15 2220
2018 Less than 3 years in current department or agency 47 31 10 7 4 1 0 80 10 2810
2018 3 to 10 years in current department or agency 35 32 14 11 7 0 0 68 18 3343
2018 11 to 20 years in current department or agency 31 33 15 11 9 0 0 65 20 2837
2018 More than 20 years in current department or agency 29 37 14 11 8 1 0 66 19 1302
2017 Less than 3 years in current department or agency 49 29 10 7 5 0 1 79 11 2265
2017 3 to 10 years in current department or agency 37 33 12 9 7 1 0 71 17 4510
2017 11 to 20 years in current department or agency 31 36 13 11 7 1 0 68 19 3313
2017 More than 20 years in current department or agency 35 35 13 10 6 1 0 70 17 2326
2014 Less than 3 years in current department or agency 43 31 12 7 5 1 0 75 13 1272
2014 3 to 10 years in current department or agency 35 34 12 11 8 0 0 69 19 7404
2014 11 to 20 years in current department or agency 32 36 13 11 8 1 0 68 19 2959
2014 More than 20 years in current department or agency 32 37 13 10 8 0 0 69 17 2976

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 3383
2020 3 to 10 years in current department or agency 49 51 4106
2020 11 to 20 years in current department or agency 46 54 3971
2020 More than 20 years in current department or agency 44 56 2300

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 15 7 2 2 3 8 87 5 3380
2020 3 to 10 years in current department or agency 57 18 9 3 4 2 7 82 8 4110
2020 11 to 20 years in current department or agency 52 19 12 3 4 2 7 78 9 3966
2020 More than 20 years in current department or agency 55 19 12 3 3 2 6 81 6 2297

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 22 8 5 3 0 0 85 8 3383
2020 3 to 10 years in current department or agency 52 25 11 7 5 0 0 77 12 4104
2020 11 to 20 years in current department or agency 47 27 12 6 6 0 0 75 13 3970
2020 More than 20 years in current department or agency 50 28 11 6 5 0 0 78 11 2298
2019 Less than 3 years in current department or agency 55 27 9 6 3 0 0 82 9 3583
2019 3 to 10 years in current department or agency 44 30 12 7 7 0 0 74 14 3702
2019 11 to 20 years in current department or agency 40 30 14 8 7 0 0 71 15 3669
2019 More than 20 years in current department or agency 43 30 14 8 5 0 0 74 12 2230
2018 Less than 3 years in current department or agency 53 26 11 5 4 0 0 79 9 2807
2018 3 to 10 years in current department or agency 41 28 14 8 9 0 0 69 17 3356
2018 11 to 20 years in current department or agency 36 30 15 10 10 0 0 66 20 2840
2018 More than 20 years in current department or agency 34 33 14 9 8 1 0 68 18 1299
2017 Less than 3 years in current department or agency 56 25 9 6 4 0 1 81 9 2259
2017 3 to 10 years in current department or agency 43 29 12 7 8 0 0 73 15 4493
2017 11 to 20 years in current department or agency 40 30 14 8 8 0 0 70 16 3304
2017 More than 20 years in current department or agency 42 30 13 7 6 0 0 73 13 2308
2014 Less than 3 years in current department or agency 50 27 10 7 5 0 0 78 12 1269
2014 3 to 10 years in current department or agency 41 31 11 8 8 0 0 73 16 7392
2014 11 to 20 years in current department or agency 38 32 13 8 8 1 0 70 16 2958
2014 More than 20 years in current department or agency 39 32 14 7 7 1 0 71 15 2976
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 25 10 4 3 5 0 81 7 3382
2020 3 to 10 years in current department or agency 36 29 14 9 8 4 0 68 17 4102
2020 11 to 20 years in current department or agency 29 31 16 10 9 4 0 63 20 3969
2020 More than 20 years in current department or agency 32 33 15 10 6 3 0 68 16 2295
2019 Less than 3 years in current department or agency 40 32 13 6 4 5 1 77 10 3580
2019 3 to 10 years in current department or agency 28 32 17 11 8 3 0 63 20 3683
2019 11 to 20 years in current department or agency 21 32 21 13 10 3 0 55 24 3661
2019 More than 20 years in current department or agency 25 34 19 11 8 2 0 61 20 2209
2018 Less than 3 years in current department or agency 42 31 12 7 3 5 0 77 10 2833
2018 3 to 10 years in current department or agency 24 32 18 13 10 3 0 58 24 3384
2018 11 to 20 years in current department or agency 20 30 21 12 13 3 0 52 26 2867
2018 More than 20 years in current department or agency 19 32 22 12 11 3 0 53 25 1308
2017 Less than 3 years in current department or agency 41 32 12 6 4 5 0 76 11 2271
2017 3 to 10 years in current department or agency 25 33 17 11 9 4 1 61 22 4513
2017 11 to 20 years in current department or agency 20 31 20 13 12 4 0 53 26 3321
2017 More than 20 years in current department or agency 22 36 18 11 8 4 0 61 20 2323
2014 Less than 3 years in current department or agency 36 32 13 7 5 6 0 73 12 1270
2014 3 to 10 years in current department or agency 23 33 17 12 10 5 0 59 23 7399
2014 11 to 20 years in current department or agency 19 33 19 13 11 5 0 55 25 2954
2014 More than 20 years in current department or agency 19 35 17 12 12 4 0 57 25 2977

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 29 11 6 4 2 0 78 10 3369
2020 3 to 10 years in current department or agency 31 30 16 12 10 1 0 62 22 4093
2020 11 to 20 years in current department or agency 25 31 17 13 12 1 0 56 26 3953
2020 More than 20 years in current department or agency 27 33 17 13 8 1 0 61 21 2290
2019 Less than 3 years in current department or agency 38 32 14 7 5 3 0 73 12 3569
2019 3 to 10 years in current department or agency 24 32 18 14 11 1 0 56 25 3677
2019 11 to 20 years in current department or agency 18 31 20 17 13 1 0 49 31 3659
2019 More than 20 years in current department or agency 21 33 19 14 12 0 0 55 26 2208
2018 Less than 3 years in current department or agency 39 32 13 9 4 3 0 73 13 2823
2018 3 to 10 years in current department or agency 20 31 19 15 14 1 0 52 29 3373
2018 11 to 20 years in current department or agency 17 28 21 16 17 1 0 45 34 2859
2018 More than 20 years in current department or agency 16 31 21 15 16 1 0 47 32 1304
2017 Less than 3 years in current department or agency 36 32 14 9 6 3 0 71 15 2267
2017 3 to 10 years in current department or agency 21 31 18 15 13 2 0 54 28 4512
2017 11 to 20 years in current department or agency 16 29 19 18 16 2 0 46 35 3322
2017 More than 20 years in current department or agency 18 34 19 15 12 1 0 53 28 2323
2014 Less than 3 years in current department or agency 33 33 14 10 6 3 0 68 17 1271
2014 3 to 10 years in current department or agency 18 31 19 16 14 2 0 51 31 7398
2014 11 to 20 years in current department or agency 16 28 21 19 15 2 0 45 34 2954
2014 More than 20 years in current department or agency 16 30 20 16 16 2 0 47 33 2979

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 31 15 9 5 4 0 70 14 3372
2020 3 to 10 years in current department or agency 22 31 19 15 11 2 0 54 26 4095
2020 11 to 20 years in current department or agency 16 30 21 16 13 2 0 48 30 3958
2020 More than 20 years in current department or agency 19 32 22 16 10 2 0 52 26 2292
2019 Less than 3 years in current department or agency 27 31 18 11 6 6 1 62 18 3569
2019 3 to 10 years in current department or agency 17 29 22 17 13 2 0 47 31 3672
2019 11 to 20 years in current department or agency 12 27 23 20 16 2 0 40 37 3656
2019 More than 20 years in current department or agency 13 30 24 17 14 2 0 44 32 2202
2018 Less than 3 years in current department or agency 28 33 17 11 5 5 0 64 18 2825
2018 3 to 10 years in current department or agency 13 28 22 19 15 2 0 42 35 3370
2018 11 to 20 years in current department or agency 10 25 24 20 19 2 0 36 39 2855
2018 More than 20 years in current department or agency 9 27 25 18 19 2 0 37 37 1305
2017 Less than 3 years in current department or agency 27 31 17 12 7 5 0 62 20 2269
2017 3 to 10 years in current department or agency 14 29 20 18 15 4 0 45 34 4512
2017 11 to 20 years in current department or agency 11 26 22 21 18 3 0 38 40 3318
2017 More than 20 years in current department or agency 11 32 22 19 13 3 0 44 33 2322
2014 Less than 3 years in current department or agency 25 31 15 15 8 6 0 60 24 1269
2014 3 to 10 years in current department or agency 12 27 21 20 16 3 0 41 37 7395
2014 11 to 20 years in current department or agency 11 26 22 20 18 3 0 38 39 2957
2014 More than 20 years in current department or agency 10 27 23 20 18 2 0 38 39 2977

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 33 12 11 7 2 0 69 19 3377
2020 3 to 10 years in current department or agency 20 31 16 18 14 1 0 52 32 4106
2020 11 to 20 years in current department or agency 15 32 18 18 16 1 0 47 35 3964
2020 More than 20 years in current department or agency 18 34 18 18 11 1 0 53 30 2294
2019 Less than 3 years in current department or agency 26 33 15 14 8 3 0 61 23 3576
2019 3 to 10 years in current department or agency 15 28 19 20 17 1 0 44 37 3676
2019 11 to 20 years in current department or agency 11 27 20 22 19 1 0 38 42 3654
2019 More than 20 years in current department or agency 13 31 21 20 14 1 0 45 34 2206
2018 Less than 3 years in current department or agency 26 32 16 15 8 4 0 60 24 2826
2018 3 to 10 years in current department or agency 12 28 19 21 19 1 0 40 41 3374
2018 11 to 20 years in current department or agency 9 26 20 22 21 1 0 36 44 2863
2018 More than 20 years in current department or agency 10 28 21 21 18 1 0 38 40 1304
2017 Less than 3 years in current department or agency 25 33 15 14 9 4 0 60 25 2266
2017 3 to 10 years in current department or agency 14 29 18 20 17 2 0 44 38 4506
2017 11 to 20 years in current department or agency 10 26 19 23 20 2 0 37 43 3310
2017 More than 20 years in current department or agency 11 33 19 19 15 2 0 46 35 2317
2014 Less than 3 years in current department or agency 23 32 16 15 9 4 0 58 25 1272
2014 3 to 10 years in current department or agency 12 28 18 22 18 2 0 41 41 7394
2014 11 to 20 years in current department or agency 11 27 20 22 19 2 0 38 42 2955
2014 More than 20 years in current department or agency 10 31 19 20 18 1 0 42 39 2976

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 20 12 6 6 13 4 71 14 3383
2020 3 to 10 years in current department or agency 32 22 15 8 7 12 5 64 18 4104
2020 11 to 20 years in current department or agency 29 23 14 8 7 12 6 65 19 3970
2020 More than 20 years in current department or agency 31 23 15 8 7 10 6 64 18 2296
2019 Less than 3 years in current department or agency 39 21 13 6 7 11 3 70 15 3585
2019 3 to 10 years in current department or agency 32 22 15 8 8 12 4 64 18 3698
2019 11 to 20 years in current department or agency 29 23 15 7 9 13 4 63 19 3673
2019 More than 20 years in current department or agency 30 25 15 8 7 10 5 65 17 2224
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 38 13 7 2 1 0 77 9 3373
2020 3 to 10 years in current department or agency 26 40 19 9 5 1 0 67 15 4100
2020 11 to 20 years in current department or agency 22 39 20 12 6 1 0 62 18 3963
2020 More than 20 years in current department or agency 24 42 20 9 4 1 0 67 13 2292
2019 Less than 3 years in current department or agency 31 41 16 8 3 1 0 73 11 3581
2019 3 to 10 years in current department or agency 23 39 19 11 6 1 0 63 18 3697
2019 11 to 20 years in current department or agency 19 39 22 13 7 1 0 58 20 3677
2019 More than 20 years in current department or agency 20 43 20 10 6 1 0 64 16 2227
2018 Less than 3 years in current department or agency 32 41 14 8 3 1 0 74 11 2830
2018 3 to 10 years in current department or agency 19 40 20 13 7 0 0 59 20 3361
2018 11 to 20 years in current department or agency 16 37 22 15 9 1 0 53 24 2863
2018 More than 20 years in current department or agency 17 38 24 13 8 0 0 55 21 1300
2017 Less than 3 years in current department or agency 33 39 16 7 3 1 0 73 11 2268
2017 3 to 10 years in current department or agency 21 39 19 12 8 1 0 61 20 4503
2017 11 to 20 years in current department or agency 18 37 20 15 8 1 0 56 23 3310
2017 More than 20 years in current department or agency 18 42 20 12 7 1 0 61 19 2323
2014 Less than 3 years in current department or agency 30 38 15 9 3 3 0 71 13 1272
2014 3 to 10 years in current department or agency 20 37 19 13 8 2 0 59 22 7399
2014 11 to 20 years in current department or agency 18 36 20 15 9 2 0 55 24 2959
2014 More than 20 years in current department or agency 16 39 19 13 10 2 0 56 24 2975

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 36 18 12 4 3 0 65 17 3362
2020 3 to 10 years in current department or agency 16 34 22 17 9 1 0 51 27 4091
2020 11 to 20 years in current department or agency 11 32 23 21 11 1 0 44 32 3950
2020 More than 20 years in current department or agency 13 36 25 18 7 1 0 50 25 2285
2019 Less than 3 years in current department or agency 20 35 21 14 6 3 0 57 21 3573
2019 3 to 10 years in current department or agency 11 33 23 20 12 1 0 44 32 3677
2019 11 to 20 years in current department or agency 9 28 23 25 13 1 0 37 39 3665
2019 More than 20 years in current department or agency 10 34 25 21 11 1 0 43 32 2219

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 34 12 7 4 3 1 77 11 3379
2020 3 to 10 years in current department or agency 32 36 14 9 7 2 1 70 16 4100
2020 11 to 20 years in current department or agency 28 36 17 10 7 2 1 66 17 3961
2020 More than 20 years in current department or agency 33 40 14 7 4 1 1 74 11 2294
2019 Less than 3 years in current department or agency 35 35 13 9 5 3 1 72 14 3579
2019 3 to 10 years in current department or agency 28 37 15 11 7 1 0 66 18 3695
2019 11 to 20 years in current department or agency 25 37 18 11 7 2 0 63 19 3680
2019 More than 20 years in current department or agency 29 39 16 9 5 1 1 69 15 2218
2018 Less than 3 years in current department or agency 36 36 12 9 4 2 1 75 13 2831
2018 3 to 10 years in current department or agency 27 38 16 10 7 1 1 66 18 3364
2018 11 to 20 years in current department or agency 24 39 17 10 7 1 1 65 18 2857
2018 More than 20 years in current department or agency 23 39 18 9 9 2 0 64 18 1298
2017 Less than 3 years in current department or agency 41 34 11 7 4 3 1 78 11 2268
2017 3 to 10 years in current department or agency 32 40 12 8 6 1 1 73 14 4495
2017 11 to 20 years in current department or agency 29 38 15 10 5 2 1 69 16 3303
2017 More than 20 years in current department or agency 32 40 14 6 5 2 1 74 12 2318
2014 Less than 3 years in current department or agency 41 34 10 7 4 3 1 78 11 1274
2014 3 to 10 years in current department or agency 35 38 12 7 5 2 1 75 13 7398
2014 11 to 20 years in current department or agency 31 40 13 8 5 2 0 73 14 2959
2014 More than 20 years in current department or agency 31 40 12 7 6 3 0 74 13 2978

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 33 14 5 2 1 0 79 7 3367
2020 3 to 10 years in current department or agency 34 37 16 7 5 1 0 71 12 4090
2020 11 to 20 years in current department or agency 29 36 19 9 6 1 0 66 15 3958
2020 More than 20 years in current department or agency 34 39 17 6 3 1 0 74 10 2289
2019 Less than 3 years in current department or agency 36 38 16 5 3 2 0 75 8 3573
2019 3 to 10 years in current department or agency 28 36 20 9 6 1 0 64 15 3693
2019 11 to 20 years in current department or agency 24 37 22 9 8 1 0 61 17 3669
2019 More than 20 years in current department or agency 28 37 20 9 5 1 0 65 14 2220
2018 Less than 3 years in current department or agency 40 36 15 6 2 1 0 77 8 2825
2018 3 to 10 years in current department or agency 28 36 20 9 7 0 0 64 16 3360
2018 11 to 20 years in current department or agency 24 37 20 10 8 1 0 61 19 2858
2018 More than 20 years in current department or agency 24 37 22 9 7 1 0 61 17 1295

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 26 15 8 6 8 1 68 15 3377
2020 3 to 10 years in current department or agency 26 29 17 11 11 5 1 58 23 4094
2020 11 to 20 years in current department or agency 21 30 18 13 13 4 1 54 28 3959
2020 More than 20 years in current department or agency 29 32 17 10 8 3 1 64 18 2294
2019 Less than 3 years in current department or agency 27 27 19 9 7 9 2 61 18 3575
2019 3 to 10 years in current department or agency 21 27 20 13 13 5 1 51 28 3692
2019 11 to 20 years in current department or agency 17 28 21 15 15 4 1 47 31 3669
2019 More than 20 years in current department or agency 23 33 18 11 10 4 1 59 23 2220
2018 Less than 3 years in current department or agency 29 28 19 8 6 8 2 64 16 2828
2018 3 to 10 years in current department or agency 19 28 21 14 14 4 1 49 29 3361
2018 11 to 20 years in current department or agency 15 30 19 16 16 4 0 47 33 2861
2018 More than 20 years in current department or agency 20 30 21 13 12 3 1 52 26 1298
2017 Less than 3 years in current department or agency 28 27 16 9 9 9 3 62 20 2265
2017 3 to 10 years in current department or agency 20 29 17 14 14 6 1 53 29 4492
2017 11 to 20 years in current department or agency 18 29 18 15 15 4 1 49 32 3303
2017 More than 20 years in current department or agency 25 33 17 10 10 4 1 61 21 2312
2014 Less than 3 years in current department or agency 24 25 18 11 10 10 3 56 24 1273
2014 3 to 10 years in current department or agency 19 27 17 15 15 6 1 49 33 7393
2014 11 to 20 years in current department or agency 17 28 18 16 15 5 1 48 33 2959
2014 More than 20 years in current department or agency 20 33 17 12 13 4 0 56 26 2973

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 30 15 8 5 3 0 72 13 3377
2020 3 to 10 years in current department or agency 26 32 18 13 10 2 1 58 23 4093
2020 11 to 20 years in current department or agency 19 32 20 15 12 1 1 52 28 3955
2020 More than 20 years in current department or agency 23 34 20 13 8 1 1 58 21 2288
2019 Less than 3 years in current department or agency 32 33 16 9 6 4 0 68 16 3575
2019 3 to 10 years in current department or agency 21 32 18 15 14 1 0 53 29 3692
2019 11 to 20 years in current department or agency 16 30 19 18 16 1 0 46 34 3666
2019 More than 20 years in current department or agency 19 34 19 15 12 1 1 54 27 2222
2018 Less than 3 years in current department or agency 32 33 16 9 5 4 1 69 14 2826
2018 3 to 10 years in current department or agency 19 31 20 15 14 1 0 50 30 3358
2018 11 to 20 years in current department or agency 15 29 21 17 18 1 0 44 35 2861
2018 More than 20 years in current department or agency 15 33 21 14 15 1 0 49 30 1298
2017 Less than 3 years in current department or agency 36 31 13 10 6 3 1 70 17 2270
2017 3 to 10 years in current department or agency 22 32 17 15 13 1 1 54 28 4511
2017 11 to 20 years in current department or agency 16 33 17 17 15 1 1 50 32 3315
2017 More than 20 years in current department or agency 19 35 18 14 11 2 1 56 25 2322
2014 Less than 3 years in current department or agency 27 29 14 11 9 6 2 62 22 1270
2014 3 to 10 years in current department or agency 18 30 18 17 15 1 0 49 33 7399
2014 11 to 20 years in current department or agency 15 32 18 18 16 2 0 48 34 2955
2014 More than 20 years in current department or agency 17 33 18 16 15 2 0 50 31 2979

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 26 17 11 10 4 3 59 23 3378
2020 3 to 10 years in current department or agency 20 24 17 15 19 2 5 46 36 4098
2020 11 to 20 years in current department or agency 14 24 17 17 23 1 4 39 42 3966
2020 More than 20 years in current department or agency 15 22 20 15 20 1 6 40 38 2298
2019 Less than 3 years in current department or agency 26 28 16 11 12 4 4 58 25 3584
2019 3 to 10 years in current department or agency 16 24 17 15 23 1 4 42 40 3702
2019 11 to 20 years in current department or agency 12 23 16 18 26 1 4 37 46 3681
2019 More than 20 years in current department or agency 14 23 18 15 24 1 6 39 41 2220
2018 Less than 3 years in current department or agency 26 28 16 12 10 3 4 59 24 2831
2018 3 to 10 years in current department or agency 14 24 17 17 24 1 4 39 43 3361
2018 11 to 20 years in current department or agency 10 21 18 16 30 1 3 33 48 2864
2018 More than 20 years in current department or agency 11 21 18 16 29 0 5 33 48 1300
2017 Less than 3 years in current department or agency 26 27 14 11 13 4 6 58 26 2267
2017 3 to 10 years in current department or agency 15 25 14 18 22 1 5 42 43 4512
2017 11 to 20 years in current department or agency 12 22 16 18 27 1 5 36 47 3316
2017 More than 20 years in current department or agency 12 23 17 17 23 2 6 38 43 2323
2014 Less than 3 years in current department or agency 18 21 16 13 18 6 8 45 37 1272
2014 3 to 10 years in current department or agency 12 22 15 17 28 2 4 36 48 7401
2014 11 to 20 years in current department or agency 9 20 16 18 31 1 5 31 52 2958
2014 More than 20 years in current department or agency 12 21 16 17 28 1 5 35 48 2978

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 21 8 4 2 1 4 85 6 3385
2020 3 to 10 years in current department or agency 57 20 11 4 3 1 3 81 7 4102
2020 11 to 20 years in current department or agency 55 22 11 5 3 1 4 80 8 3969
2020 More than 20 years in current department or agency 60 20 10 3 1 0 5 85 5 2296
2019 Less than 3 years in current department or agency 61 20 9 3 2 1 5 86 5 3576
2019 3 to 10 years in current department or agency 58 23 10 3 2 1 3 84 6 3699
2019 11 to 20 years in current department or agency 54 24 13 4 2 1 3 80 6 3671
2019 More than 20 years in current department or agency 58 22 10 3 2 1 4 84 5 2222

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 22 13 6 3 2 3 77 9 3381
2020 3 to 10 years in current department or agency 45 22 16 7 5 1 3 70 13 4098
2020 11 to 20 years in current department or agency 43 24 15 8 5 1 3 70 14 3962
2020 More than 20 years in current department or agency 49 22 14 6 3 1 5 75 10 2296
2019 Less than 3 years in current department or agency 47 23 15 6 3 2 5 74 10 3574
2019 3 to 10 years in current department or agency 42 23 17 8 6 2 3 68 15 3692
2019 11 to 20 years in current department or agency 40 24 17 8 7 1 3 67 15 3662
2019 More than 20 years in current department or agency 46 24 14 6 4 2 4 75 10 2219

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 7 3 1 1 2 3 94 3 3371
2020 3 to 10 years in current department or agency 74 10 6 3 2 2 3 88 5 4093
2020 11 to 20 years in current department or agency 69 11 6 3 4 3 4 86 7 3943
2020 More than 20 years in current department or agency 74 10 5 2 2 2 5 90 5 2289
2019 Less than 3 years in current department or agency 77 7 4 1 2 3 5 92 3 3554
2019 3 to 10 years in current department or agency 72 10 5 3 4 3 4 88 7 3678
2019 11 to 20 years in current department or agency 67 12 6 4 4 4 3 85 9 3650
2019 More than 20 years in current department or agency 71 10 6 2 3 3 5 88 6 2207

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 10 4 2 1 2 6 93 3 3370
2020 3 to 10 years in current department or agency 72 12 5 2 2 2 5 90 4 4090
2020 11 to 20 years in current department or agency 69 12 6 2 2 2 7 89 5 3953
2020 More than 20 years in current department or agency 72 12 5 2 1 2 7 92 3 2289
2019 Less than 3 years in current department or agency 76 7 3 1 1 2 10 94 2 3553
2019 3 to 10 years in current department or agency 74 9 4 2 2 3 8 92 4 3673
2019 11 to 20 years in current department or agency 70 9 5 2 2 2 9 89 5 3652
2019 More than 20 years in current department or agency 69 11 5 2 1 2 10 91 3 2211

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 43 12 8 2 3 0 77 10 3372
2020 3 to 10 years in current department or agency 23 42 17 10 5 2 0 67 15 4096
2020 11 to 20 years in current department or agency 18 42 20 11 7 2 0 61 18 3961
2020 More than 20 years in current department or agency 22 43 19 9 5 1 0 67 14 2299
2019 Less than 3 years in current department or agency 27 42 15 7 3 5 0 73 11 3576
2019 3 to 10 years in current department or agency 19 42 20 10 7 2 0 62 17 3703
2019 11 to 20 years in current department or agency 15 41 21 13 7 2 0 58 21 3667
2019 More than 20 years in current department or agency 20 43 19 11 5 2 0 64 17 2223
2018 Less than 3 years in current department or agency 29 40 19 5 3 3 0 72 9 2828
2018 3 to 10 years in current department or agency 18 37 24 11 9 2 0 55 20 3360
2018 11 to 20 years in current department or agency 13 36 25 12 12 2 0 50 25 2863
2018 More than 20 years in current department or agency 16 35 25 13 10 2 0 51 23 1301
2017 Less than 3 years in current department or agency 31 39 16 6 4 4 1 73 10 2267
2017 3 to 10 years in current department or agency 19 37 21 12 8 3 0 58 21 4513
2017 11 to 20 years in current department or agency 16 36 22 14 9 3 0 53 24 3320
2017 More than 20 years in current department or agency 17 40 22 11 7 3 0 59 19 2325

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 35 10 5 2 2 0 83 7 3366
2020 3 to 10 years in current department or agency 34 38 15 7 4 2 0 74 12 4087
2020 11 to 20 years in current department or agency 28 39 19 9 5 1 0 68 13 3955
2020 More than 20 years in current department or agency 32 41 16 6 3 1 0 75 9 2278
2019 Less than 3 years in current department or agency 43 37 11 5 2 2 0 81 7 3568
2019 3 to 10 years in current department or agency 30 39 16 8 5 2 0 71 13 3681
2019 11 to 20 years in current department or agency 24 41 19 8 6 2 0 67 14 3655
2019 More than 20 years in current department or agency 29 42 17 7 4 2 0 72 11 2221
2018 Less than 3 years in current department or agency 49 36 10 3 1 1 0 86 4 2818
2018 3 to 10 years in current department or agency 33 39 16 6 4 1 0 73 11 3367
2018 11 to 20 years in current department or agency 28 39 19 8 5 1 0 68 13 2858
2018 More than 20 years in current department or agency 29 43 17 6 4 1 0 73 10 1301
2017 Less than 3 years in current department or agency 48 35 10 4 2 2 0 84 6 2267
2017 3 to 10 years in current department or agency 33 41 15 6 4 2 0 75 10 4491
2017 11 to 20 years in current department or agency 27 42 17 7 4 2 1 71 11 3313
2017 More than 20 years in current department or agency 30 44 16 5 3 2 0 75 8 2316
2014 Less than 3 years in current department or agency 46 32 12 5 2 3 0 81 6 1273
2014 3 to 10 years in current department or agency 35 37 15 6 4 2 0 75 10 7398
2014 11 to 20 years in current department or agency 31 39 17 6 4 3 0 72 10 2957
2014 More than 20 years in current department or agency 30 42 17 5 4 3 0 73 9 2976

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 31 11 4 2 4 0 82 6 3377
2020 3 to 10 years in current department or agency 38 33 17 5 4 3 1 73 9 4091
2020 11 to 20 years in current department or agency 32 36 19 5 4 3 1 71 9 3957
2020 More than 20 years in current department or agency 37 37 18 4 2 2 1 76 6 2293
2019 Less than 3 years in current department or agency 47 30 14 3 2 3 1 80 5 3573
2019 3 to 10 years in current department or agency 35 34 18 5 4 3 1 72 9 3679
2019 11 to 20 years in current department or agency 30 38 19 5 4 3 1 70 10 3656
2019 More than 20 years in current department or agency 35 37 18 5 2 3 1 74 7 2216
2018 Less than 3 years in current department or agency 47 33 12 3 1 3 0 83 4 2817
2018 3 to 10 years in current department or agency 36 36 18 4 4 2 0 74 8 3362
2018 11 to 20 years in current department or agency 31 36 20 5 4 3 0 70 9 2857
2018 More than 20 years in current department or agency 31 40 19 5 3 2 0 73 8 1308
2017 Less than 3 years in current department or agency 47 31 12 3 2 4 1 82 5 2268
2017 3 to 10 years in current department or agency 34 35 19 5 4 3 1 71 9 4505
2017 11 to 20 years in current department or agency 29 37 21 5 4 3 1 69 9 3315
2017 More than 20 years in current department or agency 31 40 17 5 4 3 1 73 9 2320
2014 Less than 3 years in current department or agency 46 31 13 3 2 5 1 82 5 1272
2014 3 to 10 years in current department or agency 36 35 16 4 3 4 1 75 7 7397
2014 11 to 20 years in current department or agency 33 37 17 4 3 4 1 74 8 2957
2014 More than 20 years in current department or agency 31 40 17 4 3 4 1 74 8 2981

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 29 13 4 1 6 1 80 6 3377
2020 3 to 10 years in current department or agency 38 31 18 5 3 4 1 72 9 4096
2020 11 to 20 years in current department or agency 34 35 19 4 3 4 1 73 8 3968
2020 More than 20 years in current department or agency 40 36 16 3 2 2 1 78 5 2295

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 29 7 3 3 3 1 86 6 3373
2020 3 to 10 years in current department or agency 45 30 12 5 4 2 1 77 10 4089
2020 11 to 20 years in current department or agency 40 33 14 5 4 3 2 76 9 3953
2020 More than 20 years in current department or agency 45 33 12 4 3 2 1 81 7 2292

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 27 4 3 1 0 0 92 4 3374
2020 3 to 10 years in current department or agency 49 34 9 5 3 0 0 83 8 4084
2020 11 to 20 years in current department or agency 43 36 10 7 4 0 0 79 11 3959
2020 More than 20 years in current department or agency 48 34 10 5 3 0 0 82 7 2290
2019 Less than 3 years in current department or agency 59 31 6 2 1 0 0 90 4 3573
2019 3 to 10 years in current department or agency 43 36 11 6 4 0 0 80 10 3694
2019 11 to 20 years in current department or agency 35 40 13 7 6 0 0 75 13 3665
2019 More than 20 years in current department or agency 42 37 11 6 4 0 0 79 10 2223
2018 Less than 3 years in current department or agency 60 31 6 2 1 0 0 91 3 2815
2018 3 to 10 years in current department or agency 41 39 11 5 4 0 0 79 10 3366
2018 11 to 20 years in current department or agency 34 40 13 7 6 0 0 74 13 2852
2018 More than 20 years in current department or agency 34 40 13 8 5 0 0 74 13 1306
2017 Less than 3 years in current department or agency 58 31 6 3 2 0 0 89 5 2268
2017 3 to 10 years in current department or agency 40 40 9 6 4 0 0 80 10 4503
2017 11 to 20 years in current department or agency 34 42 13 7 5 0 0 76 12 3313
2017 More than 20 years in current department or agency 39 42 10 5 4 0 0 81 9 2320
2014 Less than 3 years in current department or agency 57 29 8 3 3 0 0 86 6 1274
2014 3 to 10 years in current department or agency 42 37 11 6 4 0 0 79 10 7393
2014 11 to 20 years in current department or agency 36 41 12 7 4 1 0 77 11 2954
2014 More than 20 years in current department or agency 36 40 12 7 5 0 0 77 11 2973

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 28 10 5 3 1 0 82 8 3372
2020 3 to 10 years in current department or agency 39 32 14 9 6 0 0 72 14 4090
2020 11 to 20 years in current department or agency 33 34 16 9 7 0 0 67 16 3950
2020 More than 20 years in current department or agency 38 35 15 7 5 0 0 72 12 2296
2019 Less than 3 years in current department or agency 49 31 11 5 3 1 0 81 8 3576
2019 3 to 10 years in current department or agency 35 33 16 9 7 0 0 68 16 3692
2019 11 to 20 years in current department or agency 28 34 19 9 9 1 0 62 18 3658
2019 More than 20 years in current department or agency 33 34 16 10 7 0 0 68 16 2208
2018 Less than 3 years in current department or agency 49 30 13 4 2 0 0 80 7 2812
2018 3 to 10 years in current department or agency 32 33 18 9 8 0 0 65 16 3373
2018 11 to 20 years in current department or agency 27 32 21 10 9 1 0 59 20 2855
2018 More than 20 years in current department or agency 28 32 21 10 8 0 0 60 18 1308
2017 Less than 3 years in current department or agency 48 31 11 6 3 0 0 79 9 2264
2017 3 to 10 years in current department or agency 32 34 17 9 7 1 0 67 16 4499
2017 11 to 20 years in current department or agency 27 33 20 11 8 1 0 60 19 3310
2017 More than 20 years in current department or agency 31 34 17 10 7 1 0 66 17 2318
2014 Less than 3 years in current department or agency 43 33 12 7 5 0 0 76 11 1273
2014 3 to 10 years in current department or agency 28 37 17 10 8 1 0 65 18 7402
2014 11 to 20 years in current department or agency 24 36 18 12 9 1 0 60 21 2958
2014 More than 20 years in current department or agency 25 37 17 11 9 1 0 62 20 2978

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 31 8 5 3 0 0 84 8 3360
2020 3 to 10 years in current department or agency 37 35 14 9 5 0 0 72 14 4069
2020 11 to 20 years in current department or agency 31 36 16 9 7 0 0 67 16 3942
2020 More than 20 years in current department or agency 36 35 16 8 5 0 0 72 12 2281
2019 Less than 3 years in current department or agency 48 33 11 5 3 0 0 81 8 3556
2019 3 to 10 years in current department or agency 33 35 16 10 6 0 0 68 16 3673
2019 11 to 20 years in current department or agency 26 36 18 11 8 0 0 62 19 3649
2019 More than 20 years in current department or agency 32 36 15 11 7 0 0 68 17 2208
2018 Less than 3 years in current department or agency 48 34 11 4 3 0 0 82 6 2801
2018 3 to 10 years in current department or agency 30 35 18 10 7 0 0 65 17 3357
2018 11 to 20 years in current department or agency 25 33 20 12 9 0 0 58 21 2849
2018 More than 20 years in current department or agency 26 35 19 11 9 0 0 61 20 1300
2017 Less than 3 years in current department or agency 46 34 10 6 3 0 0 81 9 2270
2017 3 to 10 years in current department or agency 31 36 16 10 7 0 0 67 17 4496
2017 11 to 20 years in current department or agency 25 36 19 12 8 0 0 61 20 3311
2017 More than 20 years in current department or agency 29 38 16 10 6 0 0 67 16 2316
2014 Less than 3 years in current department or agency 41 34 12 7 5 0 0 75 12 1272
2014 3 to 10 years in current department or agency 26 38 16 11 8 0 0 65 19 7401
2014 11 to 20 years in current department or agency 23 38 17 13 9 0 0 61 22 2959
2014 More than 20 years in current department or agency 24 38 17 12 9 0 0 62 20 2979

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 23 14 7 6 3 0 72 13 3381
2020 3 to 10 years in current department or agency 38 24 17 10 8 2 0 64 19 4093
2020 11 to 20 years in current department or agency 35 26 18 10 8 3 1 63 19 3964
2020 More than 20 years in current department or agency 42 26 16 8 5 2 1 70 13 2292
2019 Less than 3 years in current department or agency 40 24 16 10 6 3 1 67 17 3578
2019 3 to 10 years in current department or agency 33 25 18 11 10 2 0 60 21 3696
2019 11 to 20 years in current department or agency 30 27 19 11 10 3 0 59 22 3669
2019 More than 20 years in current department or agency 37 27 16 10 8 2 1 65 18 2223
2018 Less than 3 years in current department or agency 42 24 16 9 5 4 0 69 14 2822
2018 3 to 10 years in current department or agency 32 25 20 11 10 2 0 58 22 3373
2018 11 to 20 years in current department or agency 28 26 20 11 11 3 0 56 23 2855
2018 More than 20 years in current department or agency 32 27 20 9 9 3 1 61 18 1307
2017 Less than 3 years in current department or agency 40 25 15 9 6 4 1 68 16 2264
2017 3 to 10 years in current department or agency 30 26 19 12 10 3 1 58 22 4498
2017 11 to 20 years in current department or agency 29 27 19 12 10 3 1 58 22 3310
2017 More than 20 years in current department or agency 35 29 16 9 7 3 1 67 17 2321
2014 Less than 3 years in current department or agency 37 24 16 11 9 3 1 63 20 1272
2014 3 to 10 years in current department or agency 30 26 17 13 11 3 0 57 24 7397
2014 11 to 20 years in current department or agency 29 27 18 13 9 3 1 58 23 2958
2014 More than 20 years in current department or agency 32 29 18 9 9 2 1 63 19 2976
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 22 48 30 3388
2020 3 to 10 years in current department or agency 21 46 34 4108
2020 11 to 20 years in current department or agency 21 46 33 3972
2020 More than 20 years in current department or agency 27 44 30 2303
2019 Less than 3 years in current department or agency 27 43 31 3588
2019 3 to 10 years in current department or agency 23 44 33 3705
2019 11 to 20 years in current department or agency 21 45 34 3684
2019 More than 20 years in current department or agency 29 41 30 2225
2018 Less than 3 years in current department or agency 24 45 31 2828
2018 3 to 10 years in current department or agency 22 43 34 3384
2018 11 to 20 years in current department or agency 23 43 33 2872
2018 More than 20 years in current department or agency 30 41 29 1311
2017 Less than 3 years in current department or agency 23 47 29 2269
2017 3 to 10 years in current department or agency 22 46 32 4512
2017 11 to 20 years in current department or agency 21 47 31 3320
2017 More than 20 years in current department or agency 29 44 27 2324
2014 Less than 3 years in current department or agency 27 44 29 1272
2014 3 to 10 years in current department or agency 22 45 33 7396
2014 11 to 20 years in current department or agency 19 49 32 2956
2014 More than 20 years in current department or agency 26 46 27 2979

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 5 43 29 4 11 8 784
2020 3 to 10 years in current department or agency 17 36 31 6 2 8 940
2020 11 to 20 years in current department or agency 37 29 22 5 0 6 883
2020 More than 20 years in current department or agency 71 12 9 4 1 3 605
2019 Less than 3 years in current department or agency 3 35 26 4 25 7 925
2019 3 to 10 years in current department or agency 14 34 36 6 2 8 939
2019 11 to 20 years in current department or agency 35 28 25 6 0 6 838
2019 More than 20 years in current department or agency 66 14 9 5 2 4 641
2018 Less than 3 years in current department or agency 5 35 24 4 23 8 680
2018 3 to 10 years in current department or agency 20 31 34 6 2 7 822
2018 11 to 20 years in current department or agency 35 26 26 6 0 7 704
2018 More than 20 years in current department or agency 72 10 8 4 2 4 393
2017 Less than 3 years in current department or agency 6 28 30 4 24 8 537
2017 3 to 10 years in current department or agency 17 34 32 7 1 9 1083
2017 11 to 20 years in current department or agency 33 25 27 7 1 7 753
2017 More than 20 years in current department or agency 69 13 10 3 2 4 674
2014 Less than 3 years in current department or agency 9 21 33 10 9999 25 371
2014 3 to 10 years in current department or agency 15 31 34 10 9999 11 1754
2014 11 to 20 years in current department or agency 35 22 22 11 9999 9 605
2014 More than 20 years in current department or agency 69 10 8 7 9999 6 788
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 3385
2020 3 to 10 years in current department or agency 13 87 4105
2020 11 to 20 years in current department or agency 14 86 3966
2020 More than 20 years in current department or agency 10 90 2297
2019 Less than 3 years in current department or agency 12 88 3581
2019 3 to 10 years in current department or agency 15 85 3696
2019 11 to 20 years in current department or agency 16 84 3667
2019 More than 20 years in current department or agency 13 87 2219
2018 Less than 3 years in current department or agency 13 87 2825
2018 3 to 10 years in current department or agency 17 83 3375
2018 11 to 20 years in current department or agency 18 82 2864
2018 More than 20 years in current department or agency 15 85 1313

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 329
2020 3 to 10 years in current department or agency 47 53 509
2020 11 to 20 years in current department or agency 52 48 512
2020 More than 20 years in current department or agency 37 63 206
2019 Less than 3 years in current department or agency 60 40 420
2019 3 to 10 years in current department or agency 49 51 528
2019 11 to 20 years in current department or agency 52 48 560
2019 More than 20 years in current department or agency 44 56 269
2018 Less than 3 years in current department or agency 53 47 367
2018 3 to 10 years in current department or agency 49 51 533
2018 11 to 20 years in current department or agency 48 52 477
2018 More than 20 years in current department or agency 52 48 178

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 329
2020 3 to 10 years in current department or agency 59 41 509
2020 11 to 20 years in current department or agency 63 37 512
2020 More than 20 years in current department or agency 66 34 206
2019 Less than 3 years in current department or agency 53 47 420
2019 3 to 10 years in current department or agency 62 38 528
2019 11 to 20 years in current department or agency 63 37 560
2019 More than 20 years in current department or agency 62 38 269
2018 Less than 3 years in current department or agency 53 47 367
2018 3 to 10 years in current department or agency 67 33 533
2018 11 to 20 years in current department or agency 65 35 477
2018 More than 20 years in current department or agency 60 40 178

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 329
2020 3 to 10 years in current department or agency 8 92 509
2020 11 to 20 years in current department or agency 9 91 512
2020 More than 20 years in current department or agency 16 84 206
2019 Less than 3 years in current department or agency 5 95 420
2019 3 to 10 years in current department or agency 8 92 528
2019 11 to 20 years in current department or agency 12 88 560
2019 More than 20 years in current department or agency 11 89 269
2018 Less than 3 years in current department or agency 5 95 367
2018 3 to 10 years in current department or agency 9 91 533
2018 11 to 20 years in current department or agency 9 91 477
2018 More than 20 years in current department or agency 8 92 178

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 329
2020 More than 20 years in current department or agency 0 100 206
2019 Less than 3 years in current department or agency 2 98 420
2018 More than 20 years in current department or agency 0 100 178

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 329
2020 3 to 10 years in current department or agency 12 88 509
2020 11 to 20 years in current department or agency 7 93 512
2020 More than 20 years in current department or agency 6 94 206
2019 Less than 3 years in current department or agency 10 90 420
2019 3 to 10 years in current department or agency 10 90 528
2019 11 to 20 years in current department or agency 10 90 560
2019 More than 20 years in current department or agency 5 95 269
2018 Less than 3 years in current department or agency 8 92 367
2018 3 to 10 years in current department or agency 7 93 533
2018 11 to 20 years in current department or agency 9 91 477
2018 More than 20 years in current department or agency 8 92 178

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 329
2020 3 to 10 years in current department or agency 3 97 509
2020 11 to 20 years in current department or agency 2 98 512
2020 More than 20 years in current department or agency 3 97 206
2019 Less than 3 years in current department or agency 5 95 420
2019 3 to 10 years in current department or agency 5 95 528
2019 11 to 20 years in current department or agency 5 95 560
2019 More than 20 years in current department or agency 2 98 269
2018 Less than 3 years in current department or agency 2 98 367
2018 3 to 10 years in current department or agency 3 97 533
2018 11 to 20 years in current department or agency 4 96 477
2018 More than 20 years in current department or agency 4 96 178

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 329
2020 3 to 10 years in current department or agency 5 95 509
2020 11 to 20 years in current department or agency 4 96 512
2020 More than 20 years in current department or agency 5 95 206
2019 Less than 3 years in current department or agency 6 94 420
2019 3 to 10 years in current department or agency 4 96 528
2019 11 to 20 years in current department or agency 7 93 560
2019 More than 20 years in current department or agency 6 94 269
2018 Less than 3 years in current department or agency 8 92 367
2018 3 to 10 years in current department or agency 4 96 533
2018 11 to 20 years in current department or agency 5 95 477
2018 More than 20 years in current department or agency 2 98 178

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 329
2020 3 to 10 years in current department or agency 36 64 509
2020 11 to 20 years in current department or agency 40 60 512
2020 More than 20 years in current department or agency 39 61 206
2019 Less than 3 years in current department or agency 32 68 411
2019 3 to 10 years in current department or agency 40 60 521
2019 11 to 20 years in current department or agency 41 59 552
2019 More than 20 years in current department or agency 38 62 266
2018 Less than 3 years in current department or agency 30 70 369
2018 3 to 10 years in current department or agency 43 57 533
2018 11 to 20 years in current department or agency 46 54 475
2018 More than 20 years in current department or agency 44 56 177

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 329
2020 3 to 10 years in current department or agency 39 61 509
2020 11 to 20 years in current department or agency 45 55 512
2020 More than 20 years in current department or agency 44 56 206
2019 Less than 3 years in current department or agency 33 67 411
2019 3 to 10 years in current department or agency 42 58 521
2019 11 to 20 years in current department or agency 44 56 552
2019 More than 20 years in current department or agency 41 59 266
2018 Less than 3 years in current department or agency 35 65 369
2018 3 to 10 years in current department or agency 44 56 533
2018 11 to 20 years in current department or agency 45 55 475
2018 More than 20 years in current department or agency 48 52 177

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 329
2020 3 to 10 years in current department or agency 45 55 509
2020 11 to 20 years in current department or agency 48 52 512
2020 More than 20 years in current department or agency 43 57 206
2019 Less than 3 years in current department or agency 42 58 411
2019 3 to 10 years in current department or agency 48 52 521
2019 11 to 20 years in current department or agency 52 48 552
2019 More than 20 years in current department or agency 46 54 266
2018 Less than 3 years in current department or agency 38 62 369
2018 3 to 10 years in current department or agency 42 58 533
2018 11 to 20 years in current department or agency 47 53 475
2018 More than 20 years in current department or agency 47 53 177

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 329
2020 3 to 10 years in current department or agency 46 54 509
2020 11 to 20 years in current department or agency 44 56 512
2020 More than 20 years in current department or agency 46 54 206
2019 Less than 3 years in current department or agency 42 58 411
2019 3 to 10 years in current department or agency 39 61 521
2019 11 to 20 years in current department or agency 47 53 552
2019 More than 20 years in current department or agency 40 60 266
2018 Less than 3 years in current department or agency 43 57 369
2018 3 to 10 years in current department or agency 40 60 533
2018 11 to 20 years in current department or agency 43 57 475
2018 More than 20 years in current department or agency 39 61 177

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 329
2020 3 to 10 years in current department or agency 35 65 509
2020 11 to 20 years in current department or agency 40 60 512
2020 More than 20 years in current department or agency 37 63 206
2019 Less than 3 years in current department or agency 26 74 411
2019 3 to 10 years in current department or agency 34 66 521
2019 11 to 20 years in current department or agency 35 65 552
2019 More than 20 years in current department or agency 29 71 266
2018 Less than 3 years in current department or agency 32 68 369
2018 3 to 10 years in current department or agency 36 64 533
2018 11 to 20 years in current department or agency 40 60 475
2018 More than 20 years in current department or agency 38 62 177

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 329
2020 3 to 10 years in current department or agency 53 47 509
2020 11 to 20 years in current department or agency 51 49 512
2020 More than 20 years in current department or agency 55 45 206
2019 Less than 3 years in current department or agency 57 43 411
2019 3 to 10 years in current department or agency 61 39 521
2019 11 to 20 years in current department or agency 60 40 552
2019 More than 20 years in current department or agency 46 54 266
2018 Less than 3 years in current department or agency 56 44 369
2018 3 to 10 years in current department or agency 55 45 533
2018 11 to 20 years in current department or agency 54 46 475
2018 More than 20 years in current department or agency 53 47 177

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 329
2020 3 to 10 years in current department or agency 44 56 509
2020 11 to 20 years in current department or agency 42 58 512
2020 More than 20 years in current department or agency 46 54 206
2019 Less than 3 years in current department or agency 32 68 411
2019 3 to 10 years in current department or agency 36 64 521
2019 11 to 20 years in current department or agency 41 59 552
2019 More than 20 years in current department or agency 40 60 266
2018 Less than 3 years in current department or agency 35 65 369
2018 3 to 10 years in current department or agency 40 60 533
2018 11 to 20 years in current department or agency 39 61 475
2018 More than 20 years in current department or agency 42 58 177

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 509
2020 11 to 20 years in current department or agency 3 97 512
2019 3 to 10 years in current department or agency 1 99 521
2019 11 to 20 years in current department or agency 4 96 552
2018 3 to 10 years in current department or agency 3 97 533
2018 11 to 20 years in current department or agency 3 97 475

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 329
2020 3 to 10 years in current department or agency 8 92 509
2020 11 to 20 years in current department or agency 5 95 512
2020 More than 20 years in current department or agency 5 95 206
2019 Less than 3 years in current department or agency 16 84 411
2019 3 to 10 years in current department or agency 11 89 521
2019 11 to 20 years in current department or agency 11 89 552
2019 More than 20 years in current department or agency 3 97 266
2018 Less than 3 years in current department or agency 15 85 369
2018 3 to 10 years in current department or agency 7 93 533
2018 11 to 20 years in current department or agency 11 89 475
2018 More than 20 years in current department or agency 5 95 177

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 329
2020 3 to 10 years in current department or agency 16 84 509
2020 11 to 20 years in current department or agency 20 80 512
2020 More than 20 years in current department or agency 13 87 206
2019 Less than 3 years in current department or agency 9 91 411
2019 3 to 10 years in current department or agency 13 87 521
2019 11 to 20 years in current department or agency 17 83 552
2019 More than 20 years in current department or agency 14 86 266
2018 Less than 3 years in current department or agency 12 88 369
2018 3 to 10 years in current department or agency 13 87 533
2018 11 to 20 years in current department or agency 18 82 475
2018 More than 20 years in current department or agency 19 81 177

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 329
2020 3 to 10 years in current department or agency 52 48 509
2020 11 to 20 years in current department or agency 49 51 512
2020 More than 20 years in current department or agency 53 47 206
2019 Less than 3 years in current department or agency 42 58 411
2019 3 to 10 years in current department or agency 54 46 521
2019 11 to 20 years in current department or agency 51 49 552
2019 More than 20 years in current department or agency 45 55 266
2018 Less than 3 years in current department or agency 41 59 369
2018 3 to 10 years in current department or agency 48 52 533
2018 11 to 20 years in current department or agency 53 47 475
2018 More than 20 years in current department or agency 55 45 177

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 329
2020 3 to 10 years in current department or agency 24 76 509
2020 11 to 20 years in current department or agency 27 73 512
2020 More than 20 years in current department or agency 32 68 206
2019 Less than 3 years in current department or agency 23 77 411
2019 3 to 10 years in current department or agency 27 73 521
2019 11 to 20 years in current department or agency 30 70 552
2019 More than 20 years in current department or agency 28 72 266
2018 Less than 3 years in current department or agency 27 73 369
2018 3 to 10 years in current department or agency 29 71 533
2018 11 to 20 years in current department or agency 34 66 475
2018 More than 20 years in current department or agency 32 68 177

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 329
2020 3 to 10 years in current department or agency 15 85 509
2020 11 to 20 years in current department or agency 16 84 512
2020 More than 20 years in current department or agency 15 85 206
2019 Less than 3 years in current department or agency 17 83 411
2019 3 to 10 years in current department or agency 15 85 521
2019 11 to 20 years in current department or agency 16 84 552
2019 More than 20 years in current department or agency 14 86 266
2018 Less than 3 years in current department or agency 14 86 369
2018 3 to 10 years in current department or agency 15 85 533
2018 11 to 20 years in current department or agency 12 88 475
2018 More than 20 years in current department or agency 15 85 177

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 329
2020 3 to 10 years in current department or agency 57 43 509
2020 11 to 20 years in current department or agency 54 46 512
2020 More than 20 years in current department or agency 51 49 206
2019 Less than 3 years in current department or agency 53 47 411
2019 3 to 10 years in current department or agency 51 49 518
2019 11 to 20 years in current department or agency 54 46 548
2019 More than 20 years in current department or agency 54 46 262
2018 Less than 3 years in current department or agency 51 49 367
2018 3 to 10 years in current department or agency 48 52 536
2018 11 to 20 years in current department or agency 49 51 477
2018 More than 20 years in current department or agency 49 51 177

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 329
2020 3 to 10 years in current department or agency 24 76 509
2020 11 to 20 years in current department or agency 29 71 512
2020 More than 20 years in current department or agency 26 74 206
2019 Less than 3 years in current department or agency 30 70 411
2019 3 to 10 years in current department or agency 24 76 518
2019 11 to 20 years in current department or agency 28 72 548
2019 More than 20 years in current department or agency 28 72 262
2018 Less than 3 years in current department or agency 30 70 367
2018 3 to 10 years in current department or agency 23 77 536
2018 11 to 20 years in current department or agency 30 70 477
2018 More than 20 years in current department or agency 25 75 177

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 329
2020 3 to 10 years in current department or agency 10 90 509
2020 11 to 20 years in current department or agency 14 86 512
2020 More than 20 years in current department or agency 10 90 206
2019 Less than 3 years in current department or agency 11 89 411
2019 3 to 10 years in current department or agency 10 90 518
2019 11 to 20 years in current department or agency 11 89 548
2019 More than 20 years in current department or agency 10 90 262
2018 Less than 3 years in current department or agency 8 92 367
2018 3 to 10 years in current department or agency 10 90 536
2018 11 to 20 years in current department or agency 9 91 477
2018 More than 20 years in current department or agency 7 93 177

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 329
2020 3 to 10 years in current department or agency 25 75 509
2020 11 to 20 years in current department or agency 31 69 512
2020 More than 20 years in current department or agency 30 70 206
2019 Less than 3 years in current department or agency 15 85 411
2019 3 to 10 years in current department or agency 24 76 518
2019 11 to 20 years in current department or agency 28 72 548
2019 More than 20 years in current department or agency 27 73 262
2018 Less than 3 years in current department or agency 15 85 367
2018 3 to 10 years in current department or agency 26 74 536
2018 11 to 20 years in current department or agency 27 73 477
2018 More than 20 years in current department or agency 33 67 177

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 329
2020 3 to 10 years in current department or agency 11 89 509
2020 11 to 20 years in current department or agency 11 89 512
2020 More than 20 years in current department or agency 7 93 206
2019 Less than 3 years in current department or agency 10 90 411
2019 3 to 10 years in current department or agency 12 88 518
2019 11 to 20 years in current department or agency 11 89 548
2019 More than 20 years in current department or agency 10 90 262
2018 Less than 3 years in current department or agency 10 90 367
2018 3 to 10 years in current department or agency 9 91 536
2018 11 to 20 years in current department or agency 13 87 477
2018 More than 20 years in current department or agency 11 89 177

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 329
2020 3 to 10 years in current department or agency 13 87 509
2020 11 to 20 years in current department or agency 12 88 512
2020 More than 20 years in current department or agency 18 82 206
2019 Less than 3 years in current department or agency 6 94 411
2019 3 to 10 years in current department or agency 10 90 518
2019 11 to 20 years in current department or agency 15 85 548
2019 More than 20 years in current department or agency 15 85 262
2018 Less than 3 years in current department or agency 7 93 367
2018 3 to 10 years in current department or agency 12 88 536
2018 11 to 20 years in current department or agency 13 87 477
2018 More than 20 years in current department or agency 15 85 177

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 329
2020 3 to 10 years in current department or agency 13 87 509
2020 11 to 20 years in current department or agency 9 91 512
2020 More than 20 years in current department or agency 16 84 206
2019 Less than 3 years in current department or agency 18 82 411
2019 3 to 10 years in current department or agency 13 87 518
2019 11 to 20 years in current department or agency 14 86 548
2019 More than 20 years in current department or agency 13 87 262
2018 Less than 3 years in current department or agency 10 90 367
2018 3 to 10 years in current department or agency 16 84 536
2018 11 to 20 years in current department or agency 17 83 477
2018 More than 20 years in current department or agency 13 87 177

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 329
2020 3 to 10 years in current department or agency 10 90 509
2020 11 to 20 years in current department or agency 13 87 512
2020 More than 20 years in current department or agency 11 89 206
2019 Less than 3 years in current department or agency 11 89 411
2019 3 to 10 years in current department or agency 10 90 518
2019 11 to 20 years in current department or agency 14 86 548
2019 More than 20 years in current department or agency 13 87 262
2018 Less than 3 years in current department or agency 11 89 367
2018 3 to 10 years in current department or agency 12 88 536
2018 11 to 20 years in current department or agency 13 87 477
2018 More than 20 years in current department or agency 13 87 177

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 329
2020 3 to 10 years in current department or agency 22 78 509
2020 11 to 20 years in current department or agency 22 78 512
2020 More than 20 years in current department or agency 21 79 206
2019 Less than 3 years in current department or agency 26 74 411
2019 3 to 10 years in current department or agency 27 73 518
2019 11 to 20 years in current department or agency 24 76 548
2019 More than 20 years in current department or agency 25 75 262
2018 Less than 3 years in current department or agency 27 73 367
2018 3 to 10 years in current department or agency 25 75 536
2018 11 to 20 years in current department or agency 25 75 477
2018 More than 20 years in current department or agency 20 80 177

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 309
2020 3 to 10 years in current department or agency 14 86 448
2020 11 to 20 years in current department or agency 8 92 451
2020 More than 20 years in current department or agency 11 89 174
2019 Less than 3 years in current department or agency 14 86 386
2019 3 to 10 years in current department or agency 10 90 465
2019 11 to 20 years in current department or agency 11 89 469
2019 More than 20 years in current department or agency 12 88 224
2018 Less than 3 years in current department or agency 16 84 344
2018 3 to 10 years in current department or agency 13 87 478
2018 11 to 20 years in current department or agency 12 88 412
2018 More than 20 years in current department or agency 12 88 153

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 309
2020 3 to 10 years in current department or agency 20 80 448
2020 11 to 20 years in current department or agency 13 87 451
2020 More than 20 years in current department or agency 6 94 174
2019 Less than 3 years in current department or agency 29 71 386
2019 3 to 10 years in current department or agency 20 80 465
2019 11 to 20 years in current department or agency 17 83 469
2019 More than 20 years in current department or agency 13 87 224
2018 Less than 3 years in current department or agency 24 76 344
2018 3 to 10 years in current department or agency 16 84 478
2018 11 to 20 years in current department or agency 15 85 412
2018 More than 20 years in current department or agency 13 87 153

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 309
2020 3 to 10 years in current department or agency 11 89 448
2020 11 to 20 years in current department or agency 7 93 451
2020 More than 20 years in current department or agency 6 94 174
2019 Less than 3 years in current department or agency 15 85 386
2019 3 to 10 years in current department or agency 9 91 465
2019 11 to 20 years in current department or agency 11 89 469
2019 More than 20 years in current department or agency 10 90 224
2018 Less than 3 years in current department or agency 12 88 344
2018 3 to 10 years in current department or agency 10 90 478
2018 11 to 20 years in current department or agency 10 90 412
2018 More than 20 years in current department or agency 15 85 153

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 309
2020 3 to 10 years in current department or agency 7 93 448
2020 11 to 20 years in current department or agency 5 95 451
2020 More than 20 years in current department or agency 8 92 174
2019 Less than 3 years in current department or agency 10 90 386
2019 3 to 10 years in current department or agency 6 94 465
2019 11 to 20 years in current department or agency 8 92 469
2019 More than 20 years in current department or agency 6 94 224
2018 Less than 3 years in current department or agency 11 89 344
2018 3 to 10 years in current department or agency 9 91 478
2018 11 to 20 years in current department or agency 7 93 412
2018 More than 20 years in current department or agency 5 95 153

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 309
2020 3 to 10 years in current department or agency 14 86 448
2020 11 to 20 years in current department or agency 12 88 451
2020 More than 20 years in current department or agency 9 91 174
2019 Less than 3 years in current department or agency 15 85 386
2019 3 to 10 years in current department or agency 14 86 465
2019 11 to 20 years in current department or agency 14 86 469
2019 More than 20 years in current department or agency 13 87 224
2018 Less than 3 years in current department or agency 13 87 344
2018 3 to 10 years in current department or agency 14 86 478
2018 11 to 20 years in current department or agency 11 89 412
2018 More than 20 years in current department or agency 13 87 153

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 309
2020 3 to 10 years in current department or agency 9 91 448
2020 11 to 20 years in current department or agency 8 92 451
2020 More than 20 years in current department or agency 14 86 174
2019 Less than 3 years in current department or agency 10 90 386
2019 3 to 10 years in current department or agency 12 88 465
2019 11 to 20 years in current department or agency 11 89 469
2019 More than 20 years in current department or agency 9 91 224
2018 Less than 3 years in current department or agency 10 90 344
2018 3 to 10 years in current department or agency 11 89 478
2018 11 to 20 years in current department or agency 14 86 412
2018 More than 20 years in current department or agency 13 87 153

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 309
2020 3 to 10 years in current department or agency 7 93 448
2020 11 to 20 years in current department or agency 5 95 451
2020 More than 20 years in current department or agency 5 95 174
2019 Less than 3 years in current department or agency 16 84 386
2019 3 to 10 years in current department or agency 7 93 465
2019 11 to 20 years in current department or agency 8 92 469
2019 More than 20 years in current department or agency 8 92 224
2018 Less than 3 years in current department or agency 15 85 344
2018 3 to 10 years in current department or agency 7 93 478
2018 11 to 20 years in current department or agency 7 93 412
2018 More than 20 years in current department or agency 4 96 153

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 309
2020 3 to 10 years in current department or agency 17 83 448
2020 11 to 20 years in current department or agency 9 91 451
2020 More than 20 years in current department or agency 5 95 174
2019 Less than 3 years in current department or agency 18 82 386
2019 3 to 10 years in current department or agency 12 88 465
2019 11 to 20 years in current department or agency 9 91 469
2019 More than 20 years in current department or agency 10 90 224
2018 Less than 3 years in current department or agency 17 83 344
2018 3 to 10 years in current department or agency 12 88 478
2018 11 to 20 years in current department or agency 9 91 412
2018 More than 20 years in current department or agency 9 91 153

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 309
2020 3 to 10 years in current department or agency 17 83 448
2020 11 to 20 years in current department or agency 11 89 451
2020 More than 20 years in current department or agency 12 88 174
2019 Less than 3 years in current department or agency 12 88 386
2019 3 to 10 years in current department or agency 12 88 465
2019 11 to 20 years in current department or agency 10 90 469
2019 More than 20 years in current department or agency 12 88 224
2018 Less than 3 years in current department or agency 10 90 344
2018 3 to 10 years in current department or agency 15 85 478
2018 11 to 20 years in current department or agency 12 88 412
2018 More than 20 years in current department or agency 12 88 153

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 309
2020 3 to 10 years in current department or agency 31 69 448
2020 11 to 20 years in current department or agency 28 72 451
2020 More than 20 years in current department or agency 28 72 174
2019 Less than 3 years in current department or agency 28 72 386
2019 3 to 10 years in current department or agency 31 69 465
2019 11 to 20 years in current department or agency 30 70 469
2019 More than 20 years in current department or agency 27 73 224
2018 Less than 3 years in current department or agency 24 76 344
2018 3 to 10 years in current department or agency 31 69 478
2018 11 to 20 years in current department or agency 33 67 412
2018 More than 20 years in current department or agency 22 78 153

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 309
2020 3 to 10 years in current department or agency 10 90 448
2020 11 to 20 years in current department or agency 8 92 451
2020 More than 20 years in current department or agency 10 90 174
2019 Less than 3 years in current department or agency 9 91 386
2019 3 to 10 years in current department or agency 12 88 465
2019 11 to 20 years in current department or agency 10 90 469
2019 More than 20 years in current department or agency 5 95 224
2018 Less than 3 years in current department or agency 6 94 344
2018 3 to 10 years in current department or agency 12 88 478
2018 11 to 20 years in current department or agency 8 92 412
2018 More than 20 years in current department or agency 8 92 153

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 309
2020 3 to 10 years in current department or agency 43 57 448
2020 11 to 20 years in current department or agency 41 59 451
2020 More than 20 years in current department or agency 40 60 174
2019 Less than 3 years in current department or agency 47 53 386
2019 3 to 10 years in current department or agency 49 51 465
2019 11 to 20 years in current department or agency 41 59 469
2019 More than 20 years in current department or agency 34 66 224
2018 Less than 3 years in current department or agency 38 62 344
2018 3 to 10 years in current department or agency 47 53 478
2018 11 to 20 years in current department or agency 46 54 412
2018 More than 20 years in current department or agency 37 63 153

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 2 98 448
2020 11 to 20 years in current department or agency 3 97 451
2019 Less than 3 years in current department or agency 2 98 386
2019 3 to 10 years in current department or agency 2 98 465
2019 11 to 20 years in current department or agency 3 97 469
2019 More than 20 years in current department or agency 2 98 224
2018 3 to 10 years in current department or agency 2 98 478
2018 11 to 20 years in current department or agency 3 97 412

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 309
2020 3 to 10 years in current department or agency 56 44 448
2020 11 to 20 years in current department or agency 60 40 451
2020 More than 20 years in current department or agency 63 37 174
2019 Less than 3 years in current department or agency 48 52 386
2019 3 to 10 years in current department or agency 60 40 465
2019 11 to 20 years in current department or agency 58 42 469
2019 More than 20 years in current department or agency 51 49 224
2018 Less than 3 years in current department or agency 46 54 344
2018 3 to 10 years in current department or agency 57 43 478
2018 11 to 20 years in current department or agency 62 38 412
2018 More than 20 years in current department or agency 56 44 153

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 309
2020 3 to 10 years in current department or agency 5 95 448
2020 11 to 20 years in current department or agency 8 92 451
2020 More than 20 years in current department or agency 5 95 174
2019 Less than 3 years in current department or agency 3 97 386
2019 3 to 10 years in current department or agency 5 95 465
2019 11 to 20 years in current department or agency 6 94 469
2019 More than 20 years in current department or agency 10 90 224
2018 Less than 3 years in current department or agency 4 96 344
2018 3 to 10 years in current department or agency 4 96 478
2018 11 to 20 years in current department or agency 7 93 412
2018 More than 20 years in current department or agency 5 95 153

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 309
2020 3 to 10 years in current department or agency 14 86 448
2020 11 to 20 years in current department or agency 14 86 451
2020 More than 20 years in current department or agency 14 86 174
2019 Less than 3 years in current department or agency 9 91 386
2019 3 to 10 years in current department or agency 12 88 465
2019 11 to 20 years in current department or agency 14 86 469
2019 More than 20 years in current department or agency 18 82 224
2018 Less than 3 years in current department or agency 10 90 344
2018 3 to 10 years in current department or agency 12 88 478
2018 11 to 20 years in current department or agency 12 88 412
2018 More than 20 years in current department or agency 13 87 153

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 19 15 4 4 23 6 67 12 3379
2020 3 to 10 years in current department or agency 23 22 19 8 8 16 4 57 19 4097
2020 11 to 20 years in current department or agency 19 24 21 10 9 14 3 53 22 3963
2020 More than 20 years in current department or agency 25 29 18 8 7 11 2 61 17 2291
2019 Less than 3 years in current department or agency 24 18 18 6 5 22 7 60 15 3580
2019 3 to 10 years in current department or agency 20 24 20 9 9 15 3 54 22 3696
2019 11 to 20 years in current department or agency 16 23 23 10 11 14 3 47 25 3681
2019 More than 20 years in current department or agency 20 29 19 9 9 11 2 57 21 2222
2018 Less than 3 years in current department or agency 26 21 19 5 4 20 6 63 12 2824
2018 3 to 10 years in current department or agency 19 24 23 9 10 13 2 50 23 3379
2018 11 to 20 years in current department or agency 16 25 23 10 12 13 2 48 25 2847
2018 More than 20 years in current department or agency 17 30 22 10 10 9 1 53 23 1304
2017 Less than 3 years in current department or agency 25 22 16 5 5 20 6 64 14 2270
2017 3 to 10 years in current department or agency 20 25 21 8 8 13 4 54 20 4511
2017 11 to 20 years in current department or agency 17 25 23 10 10 13 2 49 24 3320
2017 More than 20 years in current department or agency 21 32 20 10 7 9 2 59 19 2321
2014 Less than 3 years in current department or agency 22 19 19 6 5 23 6 58 15 1274
2014 3 to 10 years in current department or agency 17 23 21 8 9 17 4 52 22 7400
2014 11 to 20 years in current department or agency 17 25 21 9 10 15 2 51 23 2957
2014 More than 20 years in current department or agency 18 31 20 9 9 11 2 56 21 2979

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 28 12 4 2 6 0 80 7 3380
2020 3 to 10 years in current department or agency 36 32 15 7 5 4 1 72 12 4089
2020 11 to 20 years in current department or agency 32 33 17 8 6 3 1 68 14 3961
2020 More than 20 years in current department or agency 39 35 15 5 4 2 0 75 9 2292
2019 Less than 3 years in current department or agency 43 29 14 4 3 6 1 77 8 3579
2019 3 to 10 years in current department or agency 35 32 15 7 7 3 0 69 15 3694
2019 11 to 20 years in current department or agency 30 34 18 8 7 3 0 66 16 3675
2019 More than 20 years in current department or agency 37 34 15 7 5 2 0 73 12 2219
2018 Less than 3 years in current department or agency 43 30 14 4 3 6 1 78 7 2826
2018 3 to 10 years in current department or agency 31 33 19 7 7 3 0 66 15 3381
2018 11 to 20 years in current department or agency 28 33 19 9 8 3 0 63 18 2842
2018 More than 20 years in current department or agency 29 37 18 7 7 2 0 67 14 1305
2017 Less than 3 years in current department or agency 43 30 13 5 4 5 1 78 9 2261
2017 3 to 10 years in current department or agency 33 34 16 7 6 3 1 70 14 4502
2017 11 to 20 years in current department or agency 29 35 18 8 7 3 0 66 16 3318
2017 More than 20 years in current department or agency 34 38 15 7 5 2 0 73 12 2316
2014 Less than 3 years in current department or agency 34 28 17 6 3 10 2 71 10 1271
2014 3 to 10 years in current department or agency 27 33 19 8 6 6 1 64 15 7393
2014 11 to 20 years in current department or agency 25 35 19 8 7 6 0 64 16 2956
2014 More than 20 years in current department or agency 26 38 17 7 7 4 0 67 14 2972
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 3382
2020 3 to 10 years in current department or agency 8 92 4103
2020 11 to 20 years in current department or agency 7 93 3959
2020 More than 20 years in current department or agency 5 95 2294
2019 Less than 3 years in current department or agency 5 95 3567
2019 3 to 10 years in current department or agency 8 92 3685
2019 11 to 20 years in current department or agency 8 92 3664
2019 More than 20 years in current department or agency 7 93 2219
2018 Less than 3 years in current department or agency 4 96 2824
2018 3 to 10 years in current department or agency 8 92 3360
2018 11 to 20 years in current department or agency 8 92 2872
2018 More than 20 years in current department or agency 8 92 1308

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 172
2020 3 to 10 years in current department or agency 41 59 304
2020 11 to 20 years in current department or agency 34 66 281
2020 More than 20 years in current department or agency 26 74 113
2019 Less than 3 years in current department or agency 51 49 185
2019 3 to 10 years in current department or agency 40 60 300
2019 11 to 20 years in current department or agency 42 58 276
2019 More than 20 years in current department or agency 32 68 136
2018 Less than 3 years in current department or agency 49 51 125
2018 3 to 10 years in current department or agency 42 58 265
2018 11 to 20 years in current department or agency 33 67 232
2018 More than 20 years in current department or agency 34 66 91

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 64 36 172
2020 3 to 10 years in current department or agency 73 27 304
2020 11 to 20 years in current department or agency 75 25 281
2020 More than 20 years in current department or agency 84 16 113
2019 Less than 3 years in current department or agency 63 37 185
2019 3 to 10 years in current department or agency 74 26 300
2019 11 to 20 years in current department or agency 78 22 276
2019 More than 20 years in current department or agency 72 28 136
2018 Less than 3 years in current department or agency 62 38 125
2018 3 to 10 years in current department or agency 83 17 265
2018 11 to 20 years in current department or agency 77 23 232
2018 More than 20 years in current department or agency 71 29 91

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 304
2020 11 to 20 years in current department or agency 8 92 281
2019 Less than 3 years in current department or agency 4 96 185
2019 3 to 10 years in current department or agency 8 92 300
2019 11 to 20 years in current department or agency 6 94 276
2019 More than 20 years in current department or agency 6 94 136
2018 Less than 3 years in current department or agency 6 94 125
2018 3 to 10 years in current department or agency 6 94 265
2018 11 to 20 years in current department or agency 4 96 232
2018 More than 20 years in current department or agency 7 93 91

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 113
2019 More than 20 years in current department or agency 0 100 136

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 172
2020 3 to 10 years in current department or agency 13 87 304
2020 11 to 20 years in current department or agency 9 91 281
2020 More than 20 years in current department or agency 6 94 113
2019 Less than 3 years in current department or agency 12 88 185
2019 3 to 10 years in current department or agency 10 90 300
2019 11 to 20 years in current department or agency 11 89 276
2019 More than 20 years in current department or agency 5 95 136
2018 Less than 3 years in current department or agency 18 82 125
2018 3 to 10 years in current department or agency 10 90 265
2018 11 to 20 years in current department or agency 6 94 232
2018 More than 20 years in current department or agency 10 90 91

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 304
2020 11 to 20 years in current department or agency 5 95 281
2019 Less than 3 years in current department or agency 5 95 185
2019 3 to 10 years in current department or agency 7 93 300
2019 11 to 20 years in current department or agency 8 92 276
2019 More than 20 years in current department or agency 6 94 136
2018 3 to 10 years in current department or agency 5 95 265
2018 11 to 20 years in current department or agency 4 96 232

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 172
2020 3 to 10 years in current department or agency 7 93 304
2020 11 to 20 years in current department or agency 12 88 281
2020 More than 20 years in current department or agency 12 88 113
2019 Less than 3 years in current department or agency 10 90 185
2019 3 to 10 years in current department or agency 11 89 300
2019 11 to 20 years in current department or agency 9 91 276
2019 More than 20 years in current department or agency 16 84 136
2018 Less than 3 years in current department or agency 7 93 125
2018 3 to 10 years in current department or agency 7 93 265
2018 11 to 20 years in current department or agency 11 89 232
2018 More than 20 years in current department or agency 12 88 91

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 172
2020 3 to 10 years in current department or agency 17 83 304
2020 11 to 20 years in current department or agency 19 81 281
2020 More than 20 years in current department or agency 11 89 113
2019 Less than 3 years in current department or agency 23 77 181
2019 3 to 10 years in current department or agency 18 82 295
2019 11 to 20 years in current department or agency 17 83 268
2019 More than 20 years in current department or agency 18 82 134
2018 Less than 3 years in current department or agency 31 69 125
2018 3 to 10 years in current department or agency 19 81 265
2018 11 to 20 years in current department or agency 18 82 233
2018 More than 20 years in current department or agency 9 91 91

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 172
2020 3 to 10 years in current department or agency 13 87 304
2020 11 to 20 years in current department or agency 18 82 281
2020 More than 20 years in current department or agency 9 91 113
2019 Less than 3 years in current department or agency 14 86 181
2019 3 to 10 years in current department or agency 18 82 295
2019 11 to 20 years in current department or agency 18 82 268
2019 More than 20 years in current department or agency 12 88 134
2018 Less than 3 years in current department or agency 23 77 125
2018 3 to 10 years in current department or agency 17 83 264
2018 11 to 20 years in current department or agency 17 83 233
2018 More than 20 years in current department or agency 9 91 91

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 172
2020 3 to 10 years in current department or agency 12 88 304
2020 11 to 20 years in current department or agency 10 90 281
2020 More than 20 years in current department or agency 8 92 113
2019 Less than 3 years in current department or agency 12 88 181
2019 3 to 10 years in current department or agency 10 90 295
2019 11 to 20 years in current department or agency 10 90 268
2019 More than 20 years in current department or agency 9 91 134
2018 Less than 3 years in current department or agency 20 80 125
2018 3 to 10 years in current department or agency 11 89 264
2018 11 to 20 years in current department or agency 10 90 233
2018 More than 20 years in current department or agency 4 96 91

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 172
2020 3 to 10 years in current department or agency 3 97 304
2020 11 to 20 years in current department or agency 3 97 281
2020 More than 20 years in current department or agency 6 94 113
2019 Less than 3 years in current department or agency 6 94 181
2019 3 to 10 years in current department or agency 5 95 295
2019 11 to 20 years in current department or agency 7 93 268
2019 More than 20 years in current department or agency 4 96 134
2018 3 to 10 years in current department or agency 4 96 264
2018 11 to 20 years in current department or agency 5 95 233

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 172
2020 3 to 10 years in current department or agency 27 73 304
2020 11 to 20 years in current department or agency 23 77 281
2020 More than 20 years in current department or agency 33 67 113
2019 Less than 3 years in current department or agency 37 63 181
2019 3 to 10 years in current department or agency 26 74 295
2019 11 to 20 years in current department or agency 29 71 268
2019 More than 20 years in current department or agency 36 64 134
2018 Less than 3 years in current department or agency 35 65 125
2018 3 to 10 years in current department or agency 25 75 264
2018 11 to 20 years in current department or agency 22 78 233
2018 More than 20 years in current department or agency 34 66 91

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 172
2020 3 to 10 years in current department or agency 32 68 304
2020 11 to 20 years in current department or agency 25 75 281
2020 More than 20 years in current department or agency 22 78 113
2019 Less than 3 years in current department or agency 32 68 181
2019 3 to 10 years in current department or agency 29 71 295
2019 11 to 20 years in current department or agency 27 73 268
2019 More than 20 years in current department or agency 23 77 134
2018 Less than 3 years in current department or agency 28 72 125
2018 3 to 10 years in current department or agency 32 68 264
2018 11 to 20 years in current department or agency 30 70 233
2018 More than 20 years in current department or agency 12 88 91

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 2 98 304
2020 11 to 20 years in current department or agency 3 97 281
2019 3 to 10 years in current department or agency 5 95 295
2019 11 to 20 years in current department or agency 4 96 268
2018 3 to 10 years in current department or agency 2 98 264
2018 11 to 20 years in current department or agency 4 96 233

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 172
2019 Less than 3 years in current department or agency 4 96 181
2018 3 to 10 years in current department or agency 1 99 264

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 304
2020 11 to 20 years in current department or agency 6 94 281
2019 Less than 3 years in current department or agency 9 91 181
2019 3 to 10 years in current department or agency 8 92 295
2019 11 to 20 years in current department or agency 7 93 268
2019 More than 20 years in current department or agency 5 95 134
2018 3 to 10 years in current department or agency 7 93 264
2018 11 to 20 years in current department or agency 6 94 233

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 172
2020 3 to 10 years in current department or agency 16 84 304
2020 11 to 20 years in current department or agency 19 81 281
2020 More than 20 years in current department or agency 12 88 113
2019 Less than 3 years in current department or agency 17 83 181
2019 3 to 10 years in current department or agency 14 86 295
2019 11 to 20 years in current department or agency 12 88 268
2019 More than 20 years in current department or agency 8 92 134
2018 Less than 3 years in current department or agency 13 87 125
2018 3 to 10 years in current department or agency 15 85 264
2018 11 to 20 years in current department or agency 10 90 233
2018 More than 20 years in current department or agency 12 88 91

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 113

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 172
2020 3 to 10 years in current department or agency 10 90 304
2020 11 to 20 years in current department or agency 15 85 281
2020 More than 20 years in current department or agency 20 80 113
2019 Less than 3 years in current department or agency 12 88 181
2019 3 to 10 years in current department or agency 13 87 295
2019 11 to 20 years in current department or agency 22 78 268
2019 More than 20 years in current department or agency 20 80 134
2018 Less than 3 years in current department or agency 14 86 125
2018 3 to 10 years in current department or agency 21 79 264
2018 11 to 20 years in current department or agency 19 81 233
2018 More than 20 years in current department or agency 24 76 91

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 172
2019 Less than 3 years in current department or agency 0 100 181

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 172
2020 3 to 10 years in current department or agency 24 76 304
2020 11 to 20 years in current department or agency 27 73 281
2020 More than 20 years in current department or agency 38 62 113
2019 Less than 3 years in current department or agency 18 82 181
2019 3 to 10 years in current department or agency 24 76 295
2019 11 to 20 years in current department or agency 26 74 268
2019 More than 20 years in current department or agency 27 73 134
2018 Less than 3 years in current department or agency 19 81 125
2018 3 to 10 years in current department or agency 25 75 264
2018 11 to 20 years in current department or agency 28 72 233
2018 More than 20 years in current department or agency 29 71 91

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 172
2020 3 to 10 years in current department or agency 38 62 304
2020 11 to 20 years in current department or agency 33 67 281
2020 More than 20 years in current department or agency 41 59 113
2019 Less than 3 years in current department or agency 34 66 179
2019 3 to 10 years in current department or agency 29 71 291
2019 11 to 20 years in current department or agency 38 62 266
2019 More than 20 years in current department or agency 35 65 134
2018 Less than 3 years in current department or agency 22 78 125
2018 3 to 10 years in current department or agency 32 68 262
2018 11 to 20 years in current department or agency 30 70 233
2018 More than 20 years in current department or agency 26 74 92

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 172
2020 3 to 10 years in current department or agency 19 81 304
2020 11 to 20 years in current department or agency 13 87 281
2020 More than 20 years in current department or agency 14 86 113
2019 Less than 3 years in current department or agency 20 80 179
2019 3 to 10 years in current department or agency 16 84 291
2019 11 to 20 years in current department or agency 18 82 266
2019 More than 20 years in current department or agency 15 85 134
2018 Less than 3 years in current department or agency 16 84 125
2018 3 to 10 years in current department or agency 16 84 262
2018 11 to 20 years in current department or agency 17 83 233
2018 More than 20 years in current department or agency 10 90 92

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 172
2020 3 to 10 years in current department or agency 4 96 304
2020 11 to 20 years in current department or agency 5 95 281
2020 More than 20 years in current department or agency 6 94 113
2019 Less than 3 years in current department or agency 3 97 179
2019 3 to 10 years in current department or agency 5 95 291
2019 11 to 20 years in current department or agency 8 92 266
2019 More than 20 years in current department or agency 7 93 134
2018 3 to 10 years in current department or agency 4 96 262
2018 11 to 20 years in current department or agency 7 93 233

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 172
2020 3 to 10 years in current department or agency 16 84 304
2020 11 to 20 years in current department or agency 20 80 281
2020 More than 20 years in current department or agency 22 78 113
2019 Less than 3 years in current department or agency 12 88 179
2019 3 to 10 years in current department or agency 17 83 291
2019 11 to 20 years in current department or agency 21 79 266
2019 More than 20 years in current department or agency 29 71 134
2018 Less than 3 years in current department or agency 10 90 125
2018 3 to 10 years in current department or agency 20 80 262
2018 11 to 20 years in current department or agency 22 78 233
2018 More than 20 years in current department or agency 17 83 92

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 172
2020 3 to 10 years in current department or agency 6 94 304
2020 11 to 20 years in current department or agency 5 95 281
2020 More than 20 years in current department or agency 5 95 113
2019 Less than 3 years in current department or agency 4 96 179
2019 3 to 10 years in current department or agency 4 96 291
2019 11 to 20 years in current department or agency 3 97 266
2019 More than 20 years in current department or agency 5 95 134
2018 Less than 3 years in current department or agency 5 95 125
2018 3 to 10 years in current department or agency 4 96 262
2018 11 to 20 years in current department or agency 9 91 233
2018 More than 20 years in current department or agency 5 95 92

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 172
2020 3 to 10 years in current department or agency 7 93 304
2020 11 to 20 years in current department or agency 8 92 281
2020 More than 20 years in current department or agency 13 87 113
2019 Less than 3 years in current department or agency 4 96 179
2019 3 to 10 years in current department or agency 5 95 291
2019 11 to 20 years in current department or agency 8 92 266
2019 More than 20 years in current department or agency 14 86 134
2018 Less than 3 years in current department or agency 8 92 125
2018 3 to 10 years in current department or agency 6 94 262
2018 11 to 20 years in current department or agency 14 86 233
2018 More than 20 years in current department or agency 9 91 92

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 172
2020 3 to 10 years in current department or agency 7 93 304
2020 11 to 20 years in current department or agency 7 93 281
2020 More than 20 years in current department or agency 5 95 113
2019 Less than 3 years in current department or agency 7 93 179
2019 3 to 10 years in current department or agency 9 91 291
2019 11 to 20 years in current department or agency 11 89 266
2019 More than 20 years in current department or agency 9 91 134
2018 Less than 3 years in current department or agency 8 92 125
2018 3 to 10 years in current department or agency 10 90 262
2018 11 to 20 years in current department or agency 6 94 233
2018 More than 20 years in current department or agency 7 93 92

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 172
2020 3 to 10 years in current department or agency 9 91 304
2020 11 to 20 years in current department or agency 10 90 281
2020 More than 20 years in current department or agency 12 88 113
2019 Less than 3 years in current department or agency 5 95 179
2019 3 to 10 years in current department or agency 7 93 291
2019 11 to 20 years in current department or agency 8 92 266
2019 More than 20 years in current department or agency 8 92 134
2018 Less than 3 years in current department or agency 5 95 125
2018 3 to 10 years in current department or agency 8 92 262
2018 11 to 20 years in current department or agency 10 90 233
2018 More than 20 years in current department or agency 5 95 92

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 172
2020 3 to 10 years in current department or agency 46 54 304
2020 11 to 20 years in current department or agency 43 57 281
2020 More than 20 years in current department or agency 40 60 113
2019 Less than 3 years in current department or agency 52 48 179
2019 3 to 10 years in current department or agency 49 51 291
2019 11 to 20 years in current department or agency 42 58 266
2019 More than 20 years in current department or agency 38 62 134
2018 Less than 3 years in current department or agency 55 45 125
2018 3 to 10 years in current department or agency 45 55 263
2018 11 to 20 years in current department or agency 42 58 233
2018 More than 20 years in current department or agency 51 49 92

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 282
2020 11 to 20 years in current department or agency 5 95 259
2019 3 to 10 years in current department or agency 6 94 259
2019 11 to 20 years in current department or agency 5 95 225
2018 3 to 10 years in current department or agency 7 93 244
2018 11 to 20 years in current department or agency 2 98 203

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 162
2020 3 to 10 years in current department or agency 20 80 282
2020 11 to 20 years in current department or agency 14 86 259
2020 More than 20 years in current department or agency 6 94 100
2019 Less than 3 years in current department or agency 31 69 164
2019 3 to 10 years in current department or agency 12 88 259
2019 11 to 20 years in current department or agency 13 87 225
2019 More than 20 years in current department or agency 11 89 109
2018 Less than 3 years in current department or agency 27 73 116
2018 3 to 10 years in current department or agency 13 87 244
2018 11 to 20 years in current department or agency 10 90 203
2018 More than 20 years in current department or agency 7 93 84

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 162
2020 3 to 10 years in current department or agency 5 95 282
2020 11 to 20 years in current department or agency 6 94 259
2020 More than 20 years in current department or agency 0 100 100
2019 Less than 3 years in current department or agency 3 97 164
2019 3 to 10 years in current department or agency 4 96 259
2019 11 to 20 years in current department or agency 3 97 225
2019 More than 20 years in current department or agency 4 96 109
2018 Less than 3 years in current department or agency 7 93 116
2018 3 to 10 years in current department or agency 2 98 244

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 282
2020 11 to 20 years in current department or agency 3 97 259
2019 Less than 3 years in current department or agency 2 98 164
2019 3 to 10 years in current department or agency 5 95 259
2019 11 to 20 years in current department or agency 2 98 225
2019 More than 20 years in current department or agency 7 93 109
2018 Less than 3 years in current department or agency 5 95 116
2018 3 to 10 years in current department or agency 3 97 244

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 282
2020 11 to 20 years in current department or agency 4 96 259
2019 Less than 3 years in current department or agency 4 96 164
2019 3 to 10 years in current department or agency 4 96 259
2019 11 to 20 years in current department or agency 5 95 225
2019 More than 20 years in current department or agency 5 95 109
2018 3 to 10 years in current department or agency 3 97 244

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 162
2020 3 to 10 years in current department or agency 4 96 282
2020 11 to 20 years in current department or agency 6 94 259
2020 More than 20 years in current department or agency 7 93 100
2019 3 to 10 years in current department or agency 5 95 259
2019 11 to 20 years in current department or agency 5 95 225
2018 3 to 10 years in current department or agency 3 97 244
2018 11 to 20 years in current department or agency 5 95 203

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 162
2020 3 to 10 years in current department or agency 4 96 282
2020 11 to 20 years in current department or agency 4 96 259
2020 More than 20 years in current department or agency 9 91 100
2019 Less than 3 years in current department or agency 13 87 164
2019 3 to 10 years in current department or agency 7 93 259
2019 11 to 20 years in current department or agency 5 95 225
2019 More than 20 years in current department or agency 6 94 109
2018 3 to 10 years in current department or agency 7 93 244
2018 11 to 20 years in current department or agency 5 95 203

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 162
2020 3 to 10 years in current department or agency 15 85 282
2020 11 to 20 years in current department or agency 12 88 259
2020 More than 20 years in current department or agency 7 93 100
2019 Less than 3 years in current department or agency 19 81 164
2019 3 to 10 years in current department or agency 9 91 259
2019 11 to 20 years in current department or agency 11 89 225
2019 More than 20 years in current department or agency 14 86 109
2018 Less than 3 years in current department or agency 17 83 116
2018 3 to 10 years in current department or agency 13 87 244
2018 11 to 20 years in current department or agency 13 87 203
2018 More than 20 years in current department or agency 8 92 84

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 162
2020 3 to 10 years in current department or agency 12 88 282
2020 11 to 20 years in current department or agency 11 89 259
2020 More than 20 years in current department or agency 6 94 100
2019 Less than 3 years in current department or agency 12 88 164
2019 3 to 10 years in current department or agency 7 93 259
2019 11 to 20 years in current department or agency 10 90 225
2019 More than 20 years in current department or agency 9 91 109
2018 Less than 3 years in current department or agency 10 90 116
2018 3 to 10 years in current department or agency 13 87 244
2018 11 to 20 years in current department or agency 12 88 203
2018 More than 20 years in current department or agency 8 92 84

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 162
2020 3 to 10 years in current department or agency 35 65 282
2020 11 to 20 years in current department or agency 19 81 259
2020 More than 20 years in current department or agency 28 72 100
2019 Less than 3 years in current department or agency 25 75 164
2019 3 to 10 years in current department or agency 21 79 259
2019 11 to 20 years in current department or agency 29 71 225
2019 More than 20 years in current department or agency 14 86 109
2018 Less than 3 years in current department or agency 20 80 116
2018 3 to 10 years in current department or agency 32 68 244
2018 11 to 20 years in current department or agency 27 73 203
2018 More than 20 years in current department or agency 23 77 84

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 162
2020 3 to 10 years in current department or agency 8 92 282
2020 11 to 20 years in current department or agency 6 94 259
2020 More than 20 years in current department or agency 10 90 100
2019 Less than 3 years in current department or agency 9 91 164
2019 3 to 10 years in current department or agency 8 92 259
2019 11 to 20 years in current department or agency 10 90 225
2019 More than 20 years in current department or agency 5 95 109
2018 Less than 3 years in current department or agency 8 92 116
2018 3 to 10 years in current department or agency 13 87 244
2018 11 to 20 years in current department or agency 8 92 203
2018 More than 20 years in current department or agency 7 93 84

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 162
2020 3 to 10 years in current department or agency 47 53 282
2020 11 to 20 years in current department or agency 41 59 259
2020 More than 20 years in current department or agency 41 59 100
2019 Less than 3 years in current department or agency 51 49 164
2019 3 to 10 years in current department or agency 43 57 259
2019 11 to 20 years in current department or agency 45 55 225
2019 More than 20 years in current department or agency 34 66 109
2018 Less than 3 years in current department or agency 29 71 116
2018 3 to 10 years in current department or agency 45 55 245
2018 11 to 20 years in current department or agency 44 56 203
2018 More than 20 years in current department or agency 38 62 84

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 282
2020 11 to 20 years in current department or agency 3 97 259
2019 More than 20 years in current department or agency 0 100 109
2018 3 to 10 years in current department or agency 2 98 244
2018 11 to 20 years in current department or agency 3 97 203

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 54 46 162
2020 3 to 10 years in current department or agency 64 36 282
2020 11 to 20 years in current department or agency 66 34 259
2020 More than 20 years in current department or agency 69 31 100
2019 Less than 3 years in current department or agency 54 46 164
2019 3 to 10 years in current department or agency 58 42 259
2019 11 to 20 years in current department or agency 61 39 225
2019 More than 20 years in current department or agency 64 36 109
2018 Less than 3 years in current department or agency 51 49 116
2018 3 to 10 years in current department or agency 71 29 244
2018 11 to 20 years in current department or agency 67 33 203
2018 More than 20 years in current department or agency 72 28 84

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 2 98 282
2020 11 to 20 years in current department or agency 7 93 259
2019 3 to 10 years in current department or agency 3 97 259
2019 11 to 20 years in current department or agency 3 97 225
2018 3 to 10 years in current department or agency 4 96 244
2018 11 to 20 years in current department or agency 5 95 203

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 162
2020 3 to 10 years in current department or agency 12 88 282
2020 11 to 20 years in current department or agency 13 87 259
2020 More than 20 years in current department or agency 19 81 100
2019 Less than 3 years in current department or agency 12 88 164
2019 3 to 10 years in current department or agency 9 91 259
2019 11 to 20 years in current department or agency 11 89 225
2019 More than 20 years in current department or agency 11 89 109
2018 Less than 3 years in current department or agency 9 91 116
2018 3 to 10 years in current department or agency 9 91 244
2018 11 to 20 years in current department or agency 14 86 203
2018 More than 20 years in current department or agency 13 87 84

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 19 17 2 2 25 5 70 6 3372
2020 3 to 10 years in current department or agency 25 22 22 5 4 19 4 60 11 4102
2020 11 to 20 years in current department or agency 21 25 23 5 5 18 3 58 13 3958
2020 More than 20 years in current department or agency 27 28 21 5 3 14 2 66 9 2289
2019 Less than 3 years in current department or agency 27 17 20 3 2 24 8 63 8 3581
2019 3 to 10 years in current department or agency 23 21 23 5 5 19 4 57 13 3691
2019 11 to 20 years in current department or agency 18 21 27 6 6 19 3 50 15 3684
2019 More than 20 years in current department or agency 24 26 23 6 5 14 2 59 14 2225
2018 Less than 3 years in current department or agency 27 20 20 2 1 24 5 67 5 2833
2018 3 to 10 years in current department or agency 20 23 27 5 5 17 3 54 12 3364
2018 11 to 20 years in current department or agency 17 24 29 5 6 17 2 51 13 2857
2018 More than 20 years in current department or agency 19 29 26 7 5 13 1 56 13 1302
2017 Less than 3 years in current department or agency 27 20 17 2 2 24 8 69 6 2267
2017 3 to 10 years in current department or agency 21 25 23 4 4 20 5 60 10 4507
2017 11 to 20 years in current department or agency 18 24 25 4 5 19 4 55 11 3312
2017 More than 20 years in current department or agency 22 31 23 4 3 14 3 64 9 2320
2014 Less than 3 years in current department or agency 22 20 19 3 2 28 7 63 7 1273
2014 3 to 10 years in current department or agency 19 21 23 4 3 23 6 57 10 7398
2014 11 to 20 years in current department or agency 18 25 24 4 4 21 4 57 11 2952
2014 More than 20 years in current department or agency 19 29 24 5 4 18 3 60 11 2979

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 29 13 3 1 8 1 82 4 3379
2020 3 to 10 years in current department or agency 37 31 17 5 3 5 1 73 9 4095
2020 11 to 20 years in current department or agency 33 33 19 5 5 5 1 69 11 3948
2020 More than 20 years in current department or agency 39 34 17 4 2 3 0 76 7 2290
2019 Less than 3 years in current department or agency 44 27 14 3 2 9 1 79 5 3576
2019 3 to 10 years in current department or agency 37 29 19 4 5 6 1 70 10 3695
2019 11 to 20 years in current department or agency 31 31 21 5 5 6 1 67 11 3673
2019 More than 20 years in current department or agency 37 33 17 5 4 4 0 73 9 2214
2018 Less than 3 years in current department or agency 44 29 15 2 1 8 1 80 4 2821
2018 3 to 10 years in current department or agency 32 31 21 5 4 5 1 67 10 3364
2018 11 to 20 years in current department or agency 28 33 23 5 5 5 0 65 11 2859
2018 More than 20 years in current department or agency 29 35 23 6 4 3 0 66 10 1298
2017 Less than 3 years in current department or agency 44 29 13 2 2 8 2 81 4 2267
2017 3 to 10 years in current department or agency 34 34 17 4 3 6 1 74 8 4501
2017 11 to 20 years in current department or agency 29 35 19 5 4 6 1 69 10 3311
2017 More than 20 years in current department or agency 35 37 16 4 3 5 0 76 7 2322
2014 Less than 3 years in current department or agency 37 27 16 3 2 13 2 75 6 1273
2014 3 to 10 years in current department or agency 29 31 20 5 3 11 2 69 9 7394
2014 11 to 20 years in current department or agency 27 34 21 5 3 9 1 68 9 2949
2014 More than 20 years in current department or agency 28 36 20 5 4 7 1 69 9 2969

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 0 33 12 32 18 2 3 56 38
2020 3 to 10 years in current department or agency 3 12 20 19 38 7 2 16 62 53
2020 11 to 20 years in current department or agency 1 6 27 20 39 7 0 8 64 53
2020 More than 20 years in current department or agency 0 14 14 33 33 6 0 14 71 13
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 30 22 11 9 0 1 58 21 3385
2020 3 to 10 years in current department or agency 22 28 23 13 13 0 0 51 26 4110
2020 11 to 20 years in current department or agency 20 28 23 15 12 0 1 49 28 3966
2020 More than 20 years in current department or agency 20 31 25 14 10 0 0 51 24 2298

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 29 16 9 6 0 0 69 15 3371
2020 3 to 10 years in current department or agency 31 26 19 12 11 0 0 58 23 4099
2020 11 to 20 years in current department or agency 29 28 20 12 11 0 0 57 22 3960
2020 More than 20 years in current department or agency 33 28 18 11 11 0 0 60 21 2290
2019 Less than 3 years in current department or agency 27 26 21 12 13 0 1 54 25 3582
2019 3 to 10 years in current department or agency 20 23 21 15 20 0 1 44 35 3694
2019 11 to 20 years in current department or agency 21 25 20 14 20 0 1 46 33 3684
2019 More than 20 years in current department or agency 25 24 20 14 16 0 1 49 30 2223
2018 Less than 3 years in current department or agency 22 24 21 15 17 1 1 47 32 2840
2018 3 to 10 years in current department or agency 17 22 21 16 22 0 1 40 39 3392
2018 11 to 20 years in current department or agency 20 22 21 15 21 0 1 42 36 2863
2018 More than 20 years in current department or agency 18 20 22 16 23 0 1 38 39 1307
2017 Less than 3 years in current department or agency 17 23 20 17 21 0 1 41 39 2263
2017 3 to 10 years in current department or agency 20 22 19 16 21 0 1 43 38 4501
2017 11 to 20 years in current department or agency 22 23 21 14 19 0 1 45 34 3303
2017 More than 20 years in current department or agency 22 21 21 14 21 0 1 43 36 2320

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 29 19 10 6 0 0 65 16 3377
2020 3 to 10 years in current department or agency 26 28 24 13 9 0 0 54 22 4099
2020 11 to 20 years in current department or agency 21 29 24 14 11 0 0 51 25 3958
2020 More than 20 years in current department or agency 22 30 25 15 8 0 0 52 23 2292
2019 Less than 3 years in current department or agency 37 30 19 8 5 0 1 68 13 3581
2019 3 to 10 years in current department or agency 24 30 24 13 9 0 0 53 22 3696
2019 11 to 20 years in current department or agency 20 30 25 15 10 0 1 50 25 3681
2019 More than 20 years in current department or agency 23 30 25 13 9 0 0 53 22 2217
2018 Less than 3 years in current department or agency 30 31 24 9 5 0 1 62 14 2838
2018 3 to 10 years in current department or agency 20 30 25 14 9 0 1 51 24 3388
2018 11 to 20 years in current department or agency 17 26 29 16 11 0 0 44 27 2863
2018 More than 20 years in current department or agency 19 26 30 15 10 0 1 45 26 1307
2017 Less than 3 years in current department or agency 34 30 19 10 5 0 1 65 15 2265
2017 3 to 10 years in current department or agency 23 29 25 14 9 0 1 52 23 4493
2017 11 to 20 years in current department or agency 20 29 25 15 10 0 1 50 25 3308
2017 More than 20 years in current department or agency 21 26 27 14 10 0 1 48 25 2322

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 29 13 6 3 1 1 77 9 3376
2020 3 to 10 years in current department or agency 37 30 18 9 5 0 1 67 14 4082
2020 11 to 20 years in current department or agency 31 32 21 10 6 0 1 63 16 3949
2020 More than 20 years in current department or agency 28 32 22 11 5 0 1 61 16 2281
2019 Less than 3 years in current department or agency 48 29 13 5 3 1 1 78 8 3567
2019 3 to 10 years in current department or agency 33 33 20 8 5 0 1 67 13 3681
2019 11 to 20 years in current department or agency 28 32 23 10 6 0 1 61 16 3656
2019 More than 20 years in current department or agency 28 33 22 10 6 0 1 62 16 2206
2018 Less than 3 years in current department or agency 41 30 17 7 3 0 1 72 10 2819
2018 3 to 10 years in current department or agency 28 34 22 10 5 0 1 62 16 3364
2018 11 to 20 years in current department or agency 23 32 24 13 7 0 1 56 20 2856
2018 More than 20 years in current department or agency 23 30 27 13 6 0 1 53 19 1300
2017 Less than 3 years in current department or agency 45 28 14 7 3 1 3 76 10 2259
2017 3 to 10 years in current department or agency 32 30 20 10 6 0 2 64 16 4481
2017 11 to 20 years in current department or agency 26 32 23 12 5 1 2 60 17 3293
2017 More than 20 years in current department or agency 25 31 24 12 7 0 2 56 19 2313

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 25 19 10 8 1 1 62 19 3371
2020 3 to 10 years in current department or agency 26 23 21 14 15 0 1 50 29 4071
2020 11 to 20 years in current department or agency 20 24 22 17 16 1 1 44 33 3940
2020 More than 20 years in current department or agency 19 25 23 17 14 0 1 45 32 2290
2019 Less than 3 years in current department or agency 35 24 18 11 10 1 1 61 21 3564
2019 3 to 10 years in current department or agency 21 24 21 16 17 0 1 45 34 3682
2019 11 to 20 years in current department or agency 16 23 22 17 20 0 1 40 38 3666
2019 More than 20 years in current department or agency 16 24 23 17 19 0 1 41 36 2217
2018 Less than 3 years in current department or agency 29 25 22 12 10 1 1 56 22 2827
2018 3 to 10 years in current department or agency 19 23 22 17 18 0 1 42 36 3371
2018 11 to 20 years in current department or agency 16 21 22 18 21 0 1 38 40 2860
2018 More than 20 years in current department or agency 14 19 26 19 19 1 1 34 39 1301
2017 Less than 3 years in current department or agency 31 25 18 12 10 1 3 59 22 2266
2017 3 to 10 years in current department or agency 18 23 22 18 17 0 2 42 35 4491
2017 11 to 20 years in current department or agency 16 23 21 20 18 1 2 39 39 3310
2017 More than 20 years in current department or agency 16 23 23 18 18 0 1 40 37 2316

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 19 7 4 2 0 3 86 6 3369
2020 3 to 10 years in current department or agency 55 22 10 4 4 0 4 81 9 4085
2020 11 to 20 years in current department or agency 50 24 12 5 5 0 5 78 10 3938
2020 More than 20 years in current department or agency 49 25 13 5 3 0 5 77 9 2290
2019 Less than 3 years in current department or agency 68 18 6 2 1 0 4 90 4 3574
2019 3 to 10 years in current department or agency 56 21 10 4 3 0 6 83 7 3681
2019 11 to 20 years in current department or agency 51 23 11 5 4 0 6 79 9 3668
2019 More than 20 years in current department or agency 49 24 13 4 3 0 6 78 8 2212
2018 Less than 3 years in current department or agency 62 19 9 3 2 0 6 86 5 2826
2018 3 to 10 years in current department or agency 52 22 12 4 3 0 7 80 8 3382
2018 11 to 20 years in current department or agency 47 23 13 6 4 0 6 75 11 2857
2018 More than 20 years in current department or agency 44 25 13 6 3 0 9 76 10 1299
2017 Less than 3 years in current department or agency 60 19 7 3 2 1 9 87 5 2259
2017 3 to 10 years in current department or agency 49 22 12 4 3 0 11 79 8 4474
2017 11 to 20 years in current department or agency 45 25 13 5 2 1 9 78 8 3302
2017 More than 20 years in current department or agency 43 25 13 6 4 1 9 76 10 2312

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 27 15 7 6 0 1 71 13 3378
2020 3 to 10 years in current department or agency 39 27 19 8 7 0 1 66 16 4089
2020 11 to 20 years in current department or agency 35 29 19 9 7 0 1 64 16 3943
2020 More than 20 years in current department or agency 40 30 18 7 4 0 1 70 11 2290
2019 Less than 3 years in current department or agency 50 26 13 6 4 0 1 76 10 3568
2019 3 to 10 years in current department or agency 41 28 16 8 5 0 1 70 14 3686
2019 11 to 20 years in current department or agency 36 30 20 7 6 0 1 67 13 3672
2019 More than 20 years in current department or agency 40 30 17 6 4 0 1 72 11 2212
2018 Less than 3 years in current department or agency 45 27 15 7 4 0 1 74 11 2834
2018 3 to 10 years in current department or agency 35 28 20 9 7 0 1 65 16 3383
2018 11 to 20 years in current department or agency 32 28 21 10 8 0 1 60 18 2863
2018 More than 20 years in current department or agency 33 30 19 11 5 1 2 64 16 1306
2017 Less than 3 years in current department or agency 46 29 14 7 3 0 1 75 11 2257
2017 3 to 10 years in current department or agency 36 32 17 8 5 0 1 69 14 4488
2017 11 to 20 years in current department or agency 33 31 21 9 5 0 1 64 15 3282
2017 More than 20 years in current department or agency 37 30 20 8 4 0 1 68 12 2309

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 22 16 8 6 0 7 68 15 3375
2020 3 to 10 years in current department or agency 38 23 17 9 8 0 6 65 18 4102
2020 11 to 20 years in current department or agency 33 25 18 9 8 0 6 62 18 3954
2020 More than 20 years in current department or agency 39 29 15 7 4 0 6 72 12 2291

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 31 14 5 3 1 1 77 8 3376
2020 3 to 10 years in current department or agency 33 33 19 8 5 1 1 67 14 4095
2020 11 to 20 years in current department or agency 26 35 21 11 6 1 1 62 17 3951
2020 More than 20 years in current department or agency 31 34 20 9 5 0 1 66 14 2296
2019 Less than 3 years in current department or agency 41 34 14 6 3 1 1 76 10 3574
2019 3 to 10 years in current department or agency 28 34 22 9 6 1 1 63 15 3674
2019 11 to 20 years in current department or agency 23 36 23 10 7 0 1 59 17 3672
2019 More than 20 years in current department or agency 26 36 22 9 5 0 1 63 15 2219
2018 Less than 3 years in current department or agency 39 32 18 6 3 1 1 72 9 2818
2018 3 to 10 years in current department or agency 24 34 25 10 6 0 1 59 16 3373
2018 11 to 20 years in current department or agency 20 31 26 13 9 1 1 52 21 2852
2018 More than 20 years in current department or agency 20 35 24 13 7 1 1 56 20 1305
2017 Less than 3 years in current department or agency 41 31 16 5 3 1 2 75 9 2257
2017 3 to 10 years in current department or agency 28 32 21 12 5 0 1 61 17 4483
2017 11 to 20 years in current department or agency 24 32 24 13 6 1 1 56 19 3289
2017 More than 20 years in current department or agency 27 33 22 11 5 0 1 62 16 2305

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 31 17 7 3 0 1 72 11 3375
2020 3 to 10 years in current department or agency 29 32 21 11 7 0 0 61 18 4087
2020 11 to 20 years in current department or agency 22 33 24 13 8 0 1 55 21 3948
2020 More than 20 years in current department or agency 23 35 22 12 6 0 1 59 19 2284
2019 Less than 3 years in current department or agency 36 33 18 8 4 1 1 70 12 3575
2019 3 to 10 years in current department or agency 24 33 23 12 7 0 1 57 20 3665
2019 11 to 20 years in current department or agency 18 33 25 14 9 0 1 52 23 3665
2019 More than 20 years in current department or agency 20 36 23 14 6 0 1 57 20 2216
2018 Less than 3 years in current department or agency 34 32 21 8 4 0 1 67 12 2815
2018 3 to 10 years in current department or agency 21 33 24 14 7 0 1 54 21 3371
2018 11 to 20 years in current department or agency 18 30 26 15 10 0 1 49 25 2852
2018 More than 20 years in current department or agency 17 29 26 17 10 0 1 47 27 1304
2017 Less than 3 years in current department or agency 35 34 17 8 4 1 2 70 12 2254
2017 3 to 10 years in current department or agency 24 31 23 13 8 0 1 56 21 4488
2017 11 to 20 years in current department or agency 19 30 25 15 8 0 1 51 24 3285
2017 More than 20 years in current department or agency 20 31 24 15 8 0 1 52 24 2307

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 29 16 8 5 0 0 71 13 3374
2020 3 to 10 years in current department or agency 35 30 18 10 7 0 0 65 16 4087
2020 11 to 20 years in current department or agency 28 33 19 11 8 0 1 62 18 3942
2020 More than 20 years in current department or agency 32 34 18 10 6 0 1 66 15 2286
2019 Less than 3 years in current department or agency 37 30 18 9 5 0 1 68 15 3573
2019 3 to 10 years in current department or agency 32 29 20 10 8 0 1 62 18 3671
2019 11 to 20 years in current department or agency 26 32 21 12 8 0 1 59 19 3657
2019 More than 20 years in current department or agency 31 33 19 11 5 0 0 64 17 2210
2018 Less than 3 years in current department or agency 36 30 18 10 5 0 1 67 15 2812
2018 3 to 10 years in current department or agency 28 30 21 12 8 0 1 59 20 3367
2018 11 to 20 years in current department or agency 24 30 23 12 9 0 1 55 22 2844
2018 More than 20 years in current department or agency 22 32 25 12 8 0 1 55 20 1305
2017 Less than 3 years in current department or agency 38 31 16 9 4 0 1 70 14 2259
2017 3 to 10 years in current department or agency 30 30 19 12 8 0 1 61 20 4486
2017 11 to 20 years in current department or agency 27 30 21 13 7 0 1 58 21 3287
2017 More than 20 years in current department or agency 28 32 21 11 7 0 1 61 18 2309

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 10 5 4 1 1 81 9 3362
2020 3 to 10 years in current department or agency 43 26 14 9 8 0 0 69 16 4082
2020 11 to 20 years in current department or agency 36 28 16 10 9 0 1 64 20 3943
2020 More than 20 years in current department or agency 41 28 14 9 8 1 1 69 17 2287
2019 Less than 3 years in current department or agency 51 25 12 6 4 1 1 77 10 3574
2019 3 to 10 years in current department or agency 38 28 16 8 9 0 1 66 17 3665
2019 11 to 20 years in current department or agency 33 28 17 11 10 0 1 61 22 3659
2019 More than 20 years in current department or agency 39 27 15 10 8 0 1 67 18 2212

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 29 17 9 5 0 0 69 14 3372
2020 3 to 10 years in current department or agency 36 29 18 10 5 0 0 66 15 4098
2020 11 to 20 years in current department or agency 33 31 19 10 6 0 1 65 16 3951
2020 More than 20 years in current department or agency 37 32 18 8 5 0 0 69 13 2285

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 31 17 7 4 0 0 71 11 3374
2020 3 to 10 years in current department or agency 37 30 18 9 5 0 1 68 14 4094
2020 11 to 20 years in current department or agency 32 32 20 10 5 0 1 65 15 3952
2020 More than 20 years in current department or agency 32 33 19 9 6 1 0 65 15 2289
2019 Less than 3 years in current department or agency 43 33 14 7 3 0 1 77 9 3570
2019 3 to 10 years in current department or agency 38 32 17 7 4 1 1 71 12 3658
2019 11 to 20 years in current department or agency 33 33 19 8 5 0 1 67 14 3648
2019 More than 20 years in current department or agency 33 33 18 9 5 0 1 67 14 2210
2018 Less than 3 years in current department or agency 38 30 18 9 3 0 1 69 12 2809
2018 3 to 10 years in current department or agency 34 32 19 9 4 0 1 67 13 3365
2018 11 to 20 years in current department or agency 29 33 20 12 5 0 1 62 18 2842
2018 More than 20 years in current department or agency 26 33 21 12 6 0 1 60 19 1297
2017 Less than 3 years in current department or agency 41 32 16 6 3 1 2 74 10 2253
2017 3 to 10 years in current department or agency 36 31 18 9 5 1 2 68 13 4466
2017 11 to 20 years in current department or agency 31 31 20 10 5 1 2 64 15 3270
2017 More than 20 years in current department or agency 30 31 21 10 6 1 2 62 17 2300

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 12 4 2 0 1 81 7 3367
2020 3 to 10 years in current department or agency 50 27 14 6 3 0 1 77 9 4062
2020 11 to 20 years in current department or agency 43 32 16 5 4 0 1 75 8 3940
2020 More than 20 years in current department or agency 46 31 14 5 2 0 1 78 7 2280
2019 Less than 3 years in current department or agency 61 22 11 3 3 0 1 83 6 3566
2019 3 to 10 years in current department or agency 50 27 13 5 4 0 1 78 8 3656
2019 11 to 20 years in current department or agency 45 29 14 6 5 0 1 75 11 3649
2019 More than 20 years in current department or agency 48 29 14 4 3 0 1 78 7 2206
2018 Less than 3 years in current department or agency 61 21 10 3 2 0 2 84 5 2800
2018 3 to 10 years in current department or agency 50 26 13 5 3 0 2 78 8 3356
2018 11 to 20 years in current department or agency 46 28 15 6 4 0 2 75 10 2838
2018 More than 20 years in current department or agency 44 30 16 5 3 0 2 75 8 1294
2017 Less than 3 years in current department or agency 63 21 9 3 2 0 1 86 5 2268
2017 3 to 10 years in current department or agency 52 27 13 5 3 0 1 80 7 4499
2017 11 to 20 years in current department or agency 48 29 14 5 3 0 1 78 8 3306
2017 More than 20 years in current department or agency 51 28 13 5 2 0 2 81 6 2319

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 31 19 8 5 0 0 68 12 3367
2020 3 to 10 years in current department or agency 32 32 21 10 5 0 0 64 15 4083
2020 11 to 20 years in current department or agency 29 35 20 9 5 0 0 65 15 3941
2020 More than 20 years in current department or agency 31 37 19 8 4 0 0 69 12 2278

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 6 2 1 1 3 91 3 3361
2020 3 to 10 years in current department or agency 67 18 7 2 1 1 3 89 4 4077
2020 11 to 20 years in current department or agency 64 19 7 3 2 1 4 87 5 3937
2020 More than 20 years in current department or agency 65 20 7 3 1 0 4 89 4 2284
2019 Less than 3 years in current department or agency 75 12 5 1 2 1 5 92 3 3552
2019 3 to 10 years in current department or agency 69 15 6 2 2 1 5 89 4 3662
2019 11 to 20 years in current department or agency 66 16 7 2 3 1 6 87 6 3649
2019 More than 20 years in current department or agency 65 17 7 2 2 0 6 88 5 2201
2018 Less than 3 years in current department or agency 74 14 5 2 1 0 3 91 3 2806
2018 3 to 10 years in current department or agency 66 17 7 2 2 1 4 87 5 3360
2018 11 to 20 years in current department or agency 62 19 9 2 3 1 4 85 6 2845
2018 More than 20 years in current department or agency 61 22 8 3 2 0 4 86 5 1298

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 9 4 2 2 0 2 93 3 3369
2020 3 to 10 years in current department or agency 75 11 5 3 3 1 2 89 7 4072
2020 11 to 20 years in current department or agency 71 14 6 3 4 1 1 87 7 3931
2020 More than 20 years in current department or agency 77 12 5 2 2 0 2 91 4 2277
2019 Less than 3 years in current department or agency 76 11 4 3 3 1 2 89 6 3578
2019 3 to 10 years in current department or agency 69 13 7 3 5 0 2 84 8 3679
2019 11 to 20 years in current department or agency 66 15 7 5 5 1 1 83 10 3658
2019 More than 20 years in current department or agency 71 14 6 4 3 1 1 87 7 2211
2018 Less than 3 years in current department or agency 76 11 6 2 3 0 2 90 5 2803
2018 3 to 10 years in current department or agency 67 13 7 5 5 1 2 82 10 3363
2018 11 to 20 years in current department or agency 63 15 8 5 6 1 2 81 11 2841
2018 More than 20 years in current department or agency 63 17 9 4 5 1 2 82 9 1304
2017 Less than 3 years in current department or agency 77 11 4 3 2 1 2 90 5 2268
2017 3 to 10 years in current department or agency 69 15 6 4 4 1 2 86 8 4496
2017 11 to 20 years in current department or agency 66 17 7 5 3 1 2 85 8 3307
2017 More than 20 years in current department or agency 71 16 6 3 2 1 2 89 5 2321

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 19 6 3 1 0 1 90 4 3353
2020 3 to 10 years in current department or agency 61 23 8 4 2 0 1 85 6 4070
2020 11 to 20 years in current department or agency 58 25 9 4 3 0 1 84 7 3933
2020 More than 20 years in current department or agency 64 23 7 3 2 0 1 88 5 2265
2019 Less than 3 years in current department or agency 61 24 8 3 2 0 1 87 5 3572
2019 3 to 10 years in current department or agency 50 29 12 5 3 0 1 80 8 3681
2019 11 to 20 years in current department or agency 47 31 13 5 4 0 1 78 9 3637
2019 More than 20 years in current department or agency 52 30 11 4 3 0 1 83 7 2208
2018 Less than 3 years in current department or agency 62 23 8 4 2 0 1 86 6 2833
2018 3 to 10 years in current department or agency 48 29 12 5 3 0 1 78 9 3368
2018 11 to 20 years in current department or agency 45 31 13 5 4 0 1 78 9 2860
2018 More than 20 years in current department or agency 46 32 13 4 3 0 1 79 8 1301
2017 Less than 3 years in current department or agency 59 25 8 4 2 0 2 86 5 2266
2017 3 to 10 years in current department or agency 49 30 11 5 3 0 1 81 8 4494
2017 11 to 20 years in current department or agency 47 31 12 5 3 0 1 80 8 3304
2017 More than 20 years in current department or agency 52 30 10 4 2 0 2 83 6 2320

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 14 5 3 3 0 1 89 6 3370
2020 3 to 10 years in current department or agency 62 18 8 5 5 1 1 81 11 4071
2020 11 to 20 years in current department or agency 55 22 10 6 6 0 1 78 12 3931
2020 More than 20 years in current department or agency 61 20 10 4 4 0 1 82 8 2284
2019 Less than 3 years in current department or agency 68 16 8 4 3 0 1 85 7 3565
2019 3 to 10 years in current department or agency 55 20 11 6 6 0 1 77 12 3667
2019 11 to 20 years in current department or agency 50 24 12 7 7 0 1 74 13 3643
2019 More than 20 years in current department or agency 54 23 11 6 5 0 1 78 11 2206
2018 Less than 3 years in current department or agency 65 18 8 4 3 0 1 84 7 2823
2018 3 to 10 years in current department or agency 48 24 12 8 7 0 1 73 15 3359
2018 11 to 20 years in current department or agency 44 25 14 8 8 0 1 69 16 2853
2018 More than 20 years in current department or agency 44 26 15 7 7 0 1 71 14 1298
2017 Less than 3 years in current department or agency 67 17 7 4 3 0 2 86 7 2264
2017 3 to 10 years in current department or agency 53 23 10 6 6 0 1 78 12 4498
2017 11 to 20 years in current department or agency 49 24 12 7 6 0 1 75 13 3310
2017 More than 20 years in current department or agency 54 26 9 6 4 0 1 81 10 2319

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 8 3 2 1 0 20 94 3 3376
2020 3 to 10 years in current department or agency 62 12 5 2 1 0 18 91 4 4080
2020 11 to 20 years in current department or agency 58 15 6 2 1 0 18 89 4 3942
2020 More than 20 years in current department or agency 58 15 6 3 1 0 17 88 5 2283
2019 Less than 3 years in current department or agency 65 8 3 1 1 0 22 94 2 3560
2019 3 to 10 years in current department or agency 58 13 5 2 1 0 21 89 4 3659
2019 11 to 20 years in current department or agency 52 15 7 2 2 0 21 86 5 3636
2019 More than 20 years in current department or agency 53 17 7 3 1 0 19 86 5 2194
2018 Less than 3 years in current department or agency 60 9 3 1 1 0 26 93 3 2816
2018 3 to 10 years in current department or agency 52 13 6 2 1 0 25 88 5 3343
2018 11 to 20 years in current department or agency 49 16 7 2 1 0 25 86 5 2829
2018 More than 20 years in current department or agency 47 16 8 3 2 0 23 83 7 1293
2017 Less than 3 years in current department or agency 63 9 3 2 1 0 22 93 3 2270
2017 3 to 10 years in current department or agency 54 14 5 2 1 0 24 90 4 4491
2017 11 to 20 years in current department or agency 53 16 6 3 1 0 21 87 5 3303
2017 More than 20 years in current department or agency 51 18 7 2 2 0 20 86 5 2318

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 17 4 1 1 0 2 93 2 3379
2020 3 to 10 years in current department or agency 66 21 7 2 1 0 2 89 3 4094
2020 11 to 20 years in current department or agency 64 22 7 3 1 0 3 89 4 3959
2020 More than 20 years in current department or agency 66 21 7 2 1 0 2 90 3 2291
2019 Less than 3 years in current department or agency 73 15 6 2 1 0 3 91 3 3566
2019 3 to 10 years in current department or agency 66 20 6 2 1 0 4 90 4 3668
2019 11 to 20 years in current department or agency 62 22 7 2 1 0 4 88 4 3644
2019 More than 20 years in current department or agency 65 21 7 2 1 0 3 90 3 2205
2018 Less than 3 years in current department or agency 70 18 6 2 1 0 4 91 3 2817
2018 3 to 10 years in current department or agency 61 22 8 2 1 0 6 88 4 3342
2018 11 to 20 years in current department or agency 58 23 8 3 2 0 6 86 5 2842
2018 More than 20 years in current department or agency 59 24 7 3 1 0 6 88 4 1296
2017 Less than 3 years in current department or agency 70 17 5 2 1 0 5 91 3 2257
2017 3 to 10 years in current department or agency 64 19 7 2 1 0 7 89 4 4474
2017 11 to 20 years in current department or agency 62 21 7 2 1 0 6 89 4 3280
2017 More than 20 years in current department or agency 63 21 6 2 1 0 5 90 4 2314

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 15 7 3 3 0 1 87 6 3378
2020 3 to 10 years in current department or agency 75 14 5 2 2 0 1 91 4 4095
2020 11 to 20 years in current department or agency 74 17 4 2 1 1 2 93 3 3961
2020 More than 20 years in current department or agency 80 12 3 1 1 0 2 94 2 2294
2019 Less than 3 years in current department or agency 70 14 6 4 4 1 2 86 8 3574
2019 3 to 10 years in current department or agency 76 13 4 2 2 0 3 92 4 3679
2019 11 to 20 years in current department or agency 73 15 5 2 2 0 2 91 4 3653
2019 More than 20 years in current department or agency 81 10 4 1 1 0 3 94 2 2209
2018 Less than 3 years in current department or agency 68 14 6 4 4 1 3 85 9 2826
2018 3 to 10 years in current department or agency 71 14 6 2 2 0 4 89 5 3363
2018 11 to 20 years in current department or agency 70 17 6 2 2 0 4 90 5 2855
2018 More than 20 years in current department or agency 76 13 4 2 1 0 4 93 3 1297
2017 Less than 3 years in current department or agency 67 15 7 4 4 0 3 85 8 2272
2017 3 to 10 years in current department or agency 67 17 6 3 3 0 3 87 6 4500
2017 11 to 20 years in current department or agency 66 20 5 3 2 1 4 90 5 3309
2017 More than 20 years in current department or agency 73 16 4 2 1 1 3 92 3 2316

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 27 13 4 2 0 1 81 6 3382
2020 3 to 10 years in current department or agency 51 29 13 4 3 0 1 80 7 4095
2020 11 to 20 years in current department or agency 50 30 12 4 2 1 1 82 6 3959
2020 More than 20 years in current department or agency 57 26 10 4 2 0 1 84 6 2294
2019 Less than 3 years in current department or agency 60 23 10 3 2 0 1 84 5 3566
2019 3 to 10 years in current department or agency 55 27 11 3 2 0 2 84 5 3670
2019 11 to 20 years in current department or agency 55 28 10 3 2 0 2 85 5 3644
2019 More than 20 years in current department or agency 61 24 10 3 1 0 2 86 4 2196
2018 Less than 3 years in current department or agency 57 26 10 4 2 0 2 84 6 2823
2018 3 to 10 years in current department or agency 51 29 12 4 2 0 2 81 6 3355
2018 11 to 20 years in current department or agency 51 28 12 4 2 0 2 82 6 2847
2018 More than 20 years in current department or agency 54 27 11 4 1 0 3 84 5 1295
2017 Less than 3 years in current department or agency 57 27 9 3 2 0 2 86 5 2259
2017 3 to 10 years in current department or agency 52 29 11 4 2 0 2 83 6 4491
2017 11 to 20 years in current department or agency 53 29 11 4 2 0 2 83 6 3303
2017 More than 20 years in current department or agency 55 28 10 2 1 0 2 86 4 2316

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 42 20 6 3 0 0 70 9 3381
2020 3 to 10 years in current department or agency 25 40 22 8 4 0 0 65 13 4101
2020 11 to 20 years in current department or agency 23 41 23 8 4 0 0 64 13 3963
2020 More than 20 years in current department or agency 25 41 24 7 3 0 0 66 10 2299

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 38 27 9 3 0 0 61 12 3383
2020 3 to 10 years in current department or agency 18 34 31 12 5 0 0 52 17 4099
2020 11 to 20 years in current department or agency 13 33 34 14 6 0 0 46 20 3959
2020 More than 20 years in current department or agency 19 33 33 12 4 0 0 52 16 2297
2019 Less than 3 years in current department or agency 29 39 24 6 2 0 0 68 8 3585
2019 3 to 10 years in current department or agency 18 33 32 12 4 0 0 52 16 3705
2019 11 to 20 years in current department or agency 16 32 33 13 5 0 0 48 19 3682
2019 More than 20 years in current department or agency 19 32 31 12 4 0 0 52 17 2223
2018 Less than 3 years in current department or agency 27 38 26 7 2 0 0 65 9 2843
2018 3 to 10 years in current department or agency 16 31 34 14 5 0 0 47 19 3387
2018 11 to 20 years in current department or agency 13 31 35 15 7 0 0 43 22 2876
2018 More than 20 years in current department or agency 15 29 35 14 6 0 0 44 20 1311
2017 Less than 3 years in current department or agency 22 38 29 7 3 0 0 61 10 2271
2017 3 to 10 years in current department or agency 15 31 35 13 6 0 0 46 18 4513
2017 11 to 20 years in current department or agency 13 29 38 13 6 0 0 42 19 3321
2017 More than 20 years in current department or agency 16 29 35 13 6 0 0 45 19 2325

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 14 34 29 16 0 0 45 22 3369
2020 3 to 10 years in current department or agency 11 18 34 24 12 0 0 36 30 4098
2020 11 to 20 years in current department or agency 12 21 37 20 9 0 0 29 33 3950
2020 More than 20 years in current department or agency 9 19 36 24 13 0 0 36 28 2281
2019 Less than 3 years in current department or agency 6 12 31 30 19 0 0 50 19 3554
2019 3 to 10 years in current department or agency 10 17 38 23 12 0 0 35 27 3646
2019 11 to 20 years in current department or agency 12 19 36 24 10 0 0 33 31 3625
2019 More than 20 years in current department or agency 9 17 37 24 12 0 0 36 27 2184
2018 Less than 3 years in current department or agency 6 13 30 31 20 0 0 51 18 2817
2018 3 to 10 years in current department or agency 10 20 35 22 13 0 0 35 30 3349
2018 11 to 20 years in current department or agency 12 20 37 21 10 0 0 30 32 2826
2018 More than 20 years in current department or agency 10 20 36 22 11 0 1 33 30 1287
2017 Less than 3 years in current department or agency 5 13 35 28 18 0 1 47 18 2261
2017 3 to 10 years in current department or agency 8 19 38 23 11 0 1 35 27 4482
2017 11 to 20 years in current department or agency 9 20 41 20 10 0 0 30 29 3301
2017 More than 20 years in current department or agency 8 18 37 24 13 0 0 37 26 2312

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 36 12 5 2 2 0 80 7 3375
2020 3 to 10 years in current department or agency 35 38 15 8 4 1 0 73 12 4104
2020 11 to 20 years in current department or agency 31 40 17 6 4 1 0 72 10 3962
2020 More than 20 years in current department or agency 35 41 14 5 3 1 0 78 8 2297
2019 Less than 3 years in current department or agency 32 38 17 7 3 3 0 72 11 3583
2019 3 to 10 years in current department or agency 28 39 18 8 5 2 0 68 14 3690
2019 11 to 20 years in current department or agency 25 40 19 9 6 2 0 66 15 3663
2019 More than 20 years in current department or agency 27 40 18 8 4 2 0 69 12 2216
2018 Less than 3 years in current department or agency 33 38 15 7 3 4 0 74 10 2834
2018 3 to 10 years in current department or agency 26 39 18 10 5 2 0 66 15 3373
2018 11 to 20 years in current department or agency 23 39 19 10 7 1 0 64 17 2863
2018 More than 20 years in current department or agency 23 40 22 9 5 2 0 64 14 1297
2017 Less than 3 years in current department or agency 29 38 16 7 4 5 1 72 12 2262
2017 3 to 10 years in current department or agency 23 38 18 10 7 3 1 64 17 4499
2017 11 to 20 years in current department or agency 21 38 20 9 8 3 0 61 18 3305
2017 More than 20 years in current department or agency 22 39 20 10 6 4 0 63 16 2320

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 33 12 7 3 2 0 77 11 3380
2020 3 to 10 years in current department or agency 33 31 16 11 7 2 0 65 18 4095
2020 11 to 20 years in current department or agency 27 34 18 11 8 2 0 63 19 3956
2020 More than 20 years in current department or agency 32 36 17 9 5 2 0 69 14 2287

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 27 11 9 7 1 0 73 16 3379
2020 3 to 10 years in current department or agency 37 27 13 12 10 1 0 65 22 4096
2020 11 to 20 years in current department or agency 32 30 14 12 10 1 0 63 23 3959
2020 More than 20 years in current department or agency 35 31 14 10 8 1 0 67 19 2291

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 11 3 3 3 1 83 6 3361
2020 3 to 10 years in current department or agency 45 27 15 5 5 3 1 75 10 4079
2020 11 to 20 years in current department or agency 40 28 15 7 6 3 1 71 13 3938
2020 More than 20 years in current department or agency 42 30 17 4 4 3 1 74 8 2279

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 32 13 7 4 2 0 76 11 3377
2020 3 to 10 years in current department or agency 31 33 17 10 8 1 0 65 18 4100
2020 11 to 20 years in current department or agency 26 33 18 13 9 1 0 60 22 3964
2020 More than 20 years in current department or agency 31 35 18 9 6 1 0 66 15 2297
2019 Less than 3 years in current department or agency 30 37 17 9 4 2 0 69 13 3581
2019 3 to 10 years in current department or agency 22 35 19 13 9 1 0 58 22 3695
2019 11 to 20 years in current department or agency 19 34 19 15 12 1 0 54 27 3676
2019 More than 20 years in current department or agency 22 39 19 12 8 1 0 61 19 2221
2018 Less than 3 years in current department or agency 32 39 17 7 4 2 0 72 11 2839
2018 3 to 10 years in current department or agency 22 33 20 14 10 1 0 56 24 3379
2018 11 to 20 years in current department or agency 17 33 21 16 12 1 0 51 28 2864
2018 More than 20 years in current department or agency 19 37 18 14 10 1 0 57 25 1302
2017 Less than 3 years in current department or agency 28 40 15 9 5 3 0 69 15 2269
2017 3 to 10 years in current department or agency 18 37 19 14 10 2 0 56 25 4499
2017 11 to 20 years in current department or agency 16 35 20 15 12 1 0 52 28 3317
2017 More than 20 years in current department or agency 20 39 19 13 8 2 0 60 21 2320

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 37 7 7 2 0 0 84 9 3387
2020 3 to 10 years in current department or agency 35 39 11 10 5 0 0 74 15 4102
2020 11 to 20 years in current department or agency 32 40 12 11 4 0 0 73 15 3970
2020 More than 20 years in current department or agency 35 42 11 9 3 0 0 77 12 2302

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 8 7 3 0 0 82 10 3369
2020 3 to 10 years in current department or agency 36 35 13 10 6 0 0 72 15 4101
2020 11 to 20 years in current department or agency 34 37 13 11 5 0 0 71 16 3953
2020 More than 20 years in current department or agency 36 39 12 9 4 0 0 75 13 2286

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 13 5 2 1 1 79 7 3353
2020 3 to 10 years in current department or agency 35 35 17 8 3 1 1 71 12 4078
2020 11 to 20 years in current department or agency 31 38 19 7 3 1 1 70 11 3940
2020 More than 20 years in current department or agency 33 40 17 7 2 0 0 74 9 2275

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 29 9 4 2 1 1 85 6 3372
2020 3 to 10 years in current department or agency 42 34 13 6 4 1 1 77 10 4092
2020 11 to 20 years in current department or agency 38 36 15 6 3 1 1 75 10 3957
2020 More than 20 years in current department or agency 40 36 14 6 3 1 1 77 9 2286

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 15 5 2 1 7 3 92 3 3375
2020 3 to 10 years in current department or agency 56 19 9 2 1 8 4 86 4 4096
2020 11 to 20 years in current department or agency 53 21 10 1 2 9 6 85 3 3956
2020 More than 20 years in current department or agency 53 22 10 2 1 7 6 86 4 2291

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 31 10 6 2 2 0 81 9 3364
2020 3 to 10 years in current department or agency 40 31 14 8 5 2 0 73 13 4087
2020 11 to 20 years in current department or agency 36 33 16 8 5 2 0 71 12 3944
2020 More than 20 years in current department or agency 39 35 14 8 3 1 0 75 11 2292

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 27 7 7 3 1 0 83 10 3366
2020 3 to 10 years in current department or agency 46 30 10 8 6 1 0 76 14 4081
2020 11 to 20 years in current department or agency 41 32 11 9 7 1 0 74 16 3936
2020 More than 20 years in current department or agency 44 32 10 8 5 1 0 77 13 2284

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 29 8 6 3 0 0 83 9 3370
2020 3 to 10 years in current department or agency 44 31 10 8 7 1 0 75 15 4087
2020 11 to 20 years in current department or agency 39 33 11 9 7 1 0 73 16 3946
2020 More than 20 years in current department or agency 44 32 12 7 4 0 0 77 11 2285

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 44 9 11 2 1 0 78 13 529
2020 3 to 10 years in current department or agency 26 44 14 12 3 1 1 71 15 943
2020 11 to 20 years in current department or agency 24 48 11 11 5 1 1 72 16 1346
2020 More than 20 years in current department or agency 24 49 15 8 3 0 0 74 11 909
2019 Less than 3 years in current department or agency 26 41 15 9 3 3 3 71 13 478
2019 3 to 10 years in current department or agency 22 46 14 11 5 1 1 69 16 854
2019 11 to 20 years in current department or agency 19 45 16 12 6 1 2 66 18 1169
2019 More than 20 years in current department or agency 22 47 14 11 3 1 2 71 15 880

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 88 12 528
2020 3 to 10 years in current department or agency 83 17 946
2020 11 to 20 years in current department or agency 81 19 1346
2020 More than 20 years in current department or agency 78 22 910

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 40 12 14 7 0 0 67 21 475
2020 3 to 10 years in current department or agency 25 39 17 15 5 0 0 63 20 827
2020 11 to 20 years in current department or agency 22 42 17 13 6 0 0 65 19 1170
2020 More than 20 years in current department or agency 25 45 17 9 4 0 0 70 13 770
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 3362
2020 3 to 10 years in current department or agency 11 89 4097
2020 11 to 20 years in current department or agency 12 88 3952
2020 More than 20 years in current department or agency 12 88 2289

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 3373
2020 3 to 10 years in current department or agency 13 87 4090
2020 11 to 20 years in current department or agency 12 88 3949
2020 More than 20 years in current department or agency 12 88 2290
2019 Less than 3 years in current department or agency 13 87 3577
2019 3 to 10 years in current department or agency 16 84 3694
2019 11 to 20 years in current department or agency 16 84 3674
2019 More than 20 years in current department or agency 15 85 2219
2017 Less than 3 years in current department or agency 13 87 2264
2017 3 to 10 years in current department or agency 17 83 4505
2017 11 to 20 years in current department or agency 17 83 3312
2017 More than 20 years in current department or agency 12 88 2320
2014 Less than 3 years in current department or agency 15 85 1272
2014 3 to 10 years in current department or agency 15 85 7379
2014 11 to 20 years in current department or agency 15 85 2945
2014 More than 20 years in current department or agency 14 86 2973

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 369
2020 3 to 10 years in current department or agency 44 56 519
2020 11 to 20 years in current department or agency 50 50 472
2020 More than 20 years in current department or agency 56 44 262

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 77 23 367
2020 3 to 10 years in current department or agency 77 23 520
2020 11 to 20 years in current department or agency 72 28 470
2020 More than 20 years in current department or agency 76 24 260
2019 Less than 3 years in current department or agency 80 20 498
2019 3 to 10 years in current department or agency 80 20 610
2019 11 to 20 years in current department or agency 80 20 586
2019 More than 20 years in current department or agency 76 24 313
2017 Less than 3 years in current department or agency 78 22 317
2017 3 to 10 years in current department or agency 74 26 748
2017 11 to 20 years in current department or agency 74 26 557
2017 More than 20 years in current department or agency 77 23 286
2014 Less than 3 years in current department or agency 76 24 187
2014 3 to 10 years in current department or agency 76 24 1151
2014 11 to 20 years in current department or agency 80 20 426
2014 More than 20 years in current department or agency 74 26 397

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 10 4 2 0 0 84 6 283
2020 3 to 10 years in current department or agency 48 34 9 7 2 0 0 83 8 400
2020 11 to 20 years in current department or agency 46 34 10 6 3 0 0 81 9 353
2020 More than 20 years in current department or agency 41 39 10 7 2 0 1 81 9 198
2019 Less than 3 years in current department or agency 49 31 8 7 3 1 0 81 11 391
2019 3 to 10 years in current department or agency 48 35 5 7 4 0 0 83 11 482
2019 11 to 20 years in current department or agency 46 30 7 12 5 0 0 76 17 458
2019 More than 20 years in current department or agency 52 30 7 5 5 1 0 83 11 239
2017 Less than 3 years in current department or agency 54 29 4 7 5 1 1 85 11 248
2017 3 to 10 years in current department or agency 44 38 5 7 6 0 0 82 13 559
2017 11 to 20 years in current department or agency 39 37 10 6 6 0 0 77 13 417
2017 More than 20 years in current department or agency 47 34 6 9 4 0 0 81 12 223
2014 Less than 3 years in current department or agency 52 35 7 3 3 0 0 87 6 144
2014 3 to 10 years in current department or agency 50 30 8 7 4 0 1 81 11 893
2014 11 to 20 years in current department or agency 47 33 6 10 3 1 0 81 13 342
2014 More than 20 years in current department or agency 50 37 3 8 1 1 0 88 9 296

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 29 8 5 2 3 2 84 7 3376
2020 3 to 10 years in current department or agency 43 30 12 6 4 2 3 78 10 4100
2020 11 to 20 years in current department or agency 40 32 13 6 4 2 3 75 11 3964
2020 More than 20 years in current department or agency 42 33 12 5 3 2 3 79 8 2296
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 52 18 2 65 35 3385
2020 3 to 10 years in current department or agency 36 48 16 1 57 43 4111
2020 11 to 20 years in current department or agency 33 51 15 0 61 39 3971
2020 More than 20 years in current department or agency 30 55 14 1 64 36 2297

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 963
2020 3 to 10 years in current department or agency 33 67 1395
2020 11 to 20 years in current department or agency 30 70 1205
2020 More than 20 years in current department or agency 35 65 655

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 25 18 17 18 1 4 44 37 960
2020 3 to 10 years in current department or agency 11 20 17 20 29 1 3 32 51 1392
2020 11 to 20 years in current department or agency 7 20 17 23 29 1 4 28 55 1206
2020 More than 20 years in current department or agency 10 18 19 18 30 1 4 30 50 655

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 20 16 20 31 1 2 31 52 963
2020 3 to 10 years in current department or agency 6 15 14 21 41 1 1 22 64 1393
2020 11 to 20 years in current department or agency 4 15 15 23 41 1 2 20 65 1206
2020 More than 20 years in current department or agency 5 17 15 21 39 1 1 23 61 654

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 17 9 5 4 2 12 78 11 3379
2020 3 to 10 years in current department or agency 42 18 14 9 9 2 7 66 19 4105
2020 11 to 20 years in current department or agency 41 18 13 9 10 1 8 65 20 3965
2020 More than 20 years in current department or agency 47 16 11 8 8 1 10 70 18 2300
2019 Less than 3 years in current department or agency 46 17 13 8 7 1 7 69 16 3547
2019 3 to 10 years in current department or agency 37 17 16 11 13 1 5 57 26 3620
2019 11 to 20 years in current department or agency 37 18 13 12 13 1 6 59 27 3610
2019 More than 20 years in current department or agency 40 15 13 11 12 1 7 61 25 2183
2018 Less than 3 years in current department or agency 44 16 14 8 8 2 8 66 18 2821
2018 3 to 10 years in current department or agency 38 15 14 11 15 1 6 57 28 3373
2018 11 to 20 years in current department or agency 37 15 14 10 15 1 7 57 28 2852
2018 More than 20 years in current department or agency 41 13 12 12 14 2 8 59 28 1291
Date modified: